My Whirlpool Cabrio cannot wash sheets, blankets or any of this size. It balls up in the middle and form a bubble and only part of the items is washed and washing powders are trapped. I have purchased more sheets in the past 4 years than I have in the past 45 years of doing laundry, because the washing powders are not washed out. I wash on second rinse also, never fails and it still does not get all of it out. The clothing gets off balance if it was more than 3 small items. I have a leveling tool that I put on it often to make sure it is level. It’s something within the machine. I will never, never, never purchase any more Sears’ product. If anyone has jury-rigged this machine to work, please let me know. Sears has refused to help me, even today.

I bought the W04H02 SKU Number 13219771. I decided to wait to write this review until Trail Appliances hauled away this piece of junk, which was this morning. I bought this fridge July 2013. In June 2015 the freezer first konked out, so I started using my deep freezer. Then by October the fridge went. I called in my repair guy, who told me he sees this all the time with this fridge and carries many motors for these garbage fridges in his vehicle at all times. So $375.00 later it worked for about 3 1/2 months. Just long enough until the warranty again ran out. At this time I started to read the reviews about Whirlpool, and I was so mad at myself for not reading the reviews first. All I can say is I would never ever recommend this product. I am glad to see this junk out of my home. I never wasted TIME CONTACTING WHIRLPOOL, AS BY THE REVIEWS I READ, THEY DONT STAND BEHIND THEIR PRODUCTS. THEY ARENT WORTH THE TIME.

Water filtration unit was leaking only when someone got water. It pooled into the bottom of fridge and ran out under the fridge and because of the slope of the floor was running back towards the wall. We didnt notice until our laminate wood flooring was starting to swell up. It was probably leaking since the day we bought fridge brand new, but took us 4 months to notice. Whirlpool said they will not fix our flooring, only the fridge. We had to make a homeowners claim which we did. When the contractor moved the fridge back after replacing all flooring it starting leaking from the ice maker unit. Only when the ice tray filled it would gush out water. Our flooring is now ruined a 2nd time and Whirlpool will not fix the floor. Repairman said that Whirlpool used rigid parts in the water and ice maker units and tons of people are having the same problem. Since there is no flexibility in these parts they break when the fridge is moved. Whirlpool sucks and I am fighting with them and Lowes to get this fridge replaced with a non Whirlpool appliance. I will never buy Whirlpool again.

Fridge was purchased in Feb 2012 from one of the home improvement store chains - along with an extended warranty. It worked flawlessly for about two years, at which point it began draining into the freezer compartment and eventually onto the floor (up to a quart or more at a time). Initially this was a rarer occurrence, happening once every few weeks - but has recently become more and more commonplace.The extended warranty purchased with the appliance covered direct repairs, but am told it will not cover the associated damage to the hardwoods. The local technician contracted for repairs was familiar with the root cause and was able to diagnose immediately upon viewing the brand and style of fridge. As was explained, the drain systems are of extremely poor design leading to icing and blockage of the drain itself during defrost cycles. The only fix at that point is to essentially turn the refrigerator completely off (remove power) and manually defrost the entire thing. The repairs were conducted same day as this review, and as such I am unable to say whether or not the fix is a lasting one.As a note, Ive not experienced any other mechanical or electrical failures or shortcomings with this model. It cools effectively and properly and has not had any history of trouble with making ice - as some other reviewers have experienced. The door containing the ice dispenser (left side) however, does not stay open, swinging shut from full open in a little over 4 seconds. Im still awaiting a complete estimate on the floor, but an initial value on damages is in excess of $1,000. Given current knowledge and the opportunity to choose again, I would select another manufacturer.

Chris from Whirlpool contacted me the same day that I filed my complaint. He offered to replace our water heater at no charge. We will pick up our new water heater this weekend and install it. Hopefully, it is designed better than our current water heater.

A little over one year ago, I bought this model from Lowes. Shortly after installation, the ceramic coating on the floor of the bottom oven cracked and shattered. I contacted Lowes... No help whatsoever. I then fought with Whirlpool for weeks until they agreed to replace the unit. Seven months later, the floor of the bottom oven, once again, cracked and shattered. I am now in another dogfight with Whirlpool. This appliance is garbage and Whirlpool does not stand by their product. Do not buy any Double Ovens from Whirlpool. My next step is to organize a class action lawsuit.

I purchased a refrigerator 7 yrs ago. I paid over $1800 on sale for it. Now it needs repairs, it already cost me $89 just to have the tech look at it and he said it will cost $300 to $500 to fix it on top of the service call and now he informs me that it will take at the very least until February or March before he gets the part. I contacted Whirlpool and they told me there is nothing they can do, just to work the tech and I said so Im supposed to go without a fridge for 3 months and was told sorry for the inconvenience. So Im thinking they sell me their product, take my money, then brush me off when I ask for help. That is piss poor way to do business.

I am sure this will be removed quickly... But my advice to my fellow consumers is do not purchase Whirlpool appliances. They do not stand behind their products and they are a nightmare to deal with. I purchased my range (Model WEE730H0D50) May 8, 2017 and from that day the oven never work (the board was out on a brand new product). They arranged a service tech to come out 3 times. Each time the service tech discovered the replace board was damaged. So I have not been able to use my oven since I bought it in May. 3 months later now the stove top stopped working. You would think after all these issues they would replace their product. But nope I have to wait 2 weeks to get this lemon serviced again... I have young children at home which makes things worse...

I am so disappointed with this washer. I totally dread doing laundry. The following are the complaints: Every load comes out totally twisted and wrinkled!! The soap/fabric dispenser holds water after each load (I have to take paper towels and get the dispenser empty!!!). There is not enough water to properly clean the clothes. I have never noticed a reduction in my water bill and have had this piece of junk since 4-25-13. There is NO short cycle on this junk machine. There is an odor to my towels - like they are musty - after I dry them and use them. I use Tide HE detergent and clean the washer with Affresh (you shouldnt have to clean a washer). I should have taken the time to write a review much sooner, but decided today was the day after doing laundry. DO NOT BUY THIS WASHER.

I purchased a Whirlpool washing machine from PC Richards in Lake Grove 15 months ago. I paid $590.00. I had to call PC Richards back because it sounded like the machine was not spinning right. The servicemen came back and said nothing was wrong. It was supposed to sound like that. Now the machine stopped draining and spinning. I went to the store and they handed me customer service numbers and said they could not help me. I contacted Whirlpool online and received a phone call from a woman that gave me a lesson on how to load the machine and put soap in it! She was a very polite woman, but, gee, that didn’t solve my problem.After 4 days I was able to get through by phone and was told to call service. I contacted Mahler Appliance. He looked at it and said he couldn’t fix it and took a check for $81.47. He told me to call Whirlpool. I called Whirlpool again and got their service people. The gentleman came and could not figure out what was wrong. He tried a few things and said it was probably the main board. He said to call Whirlpool, but they most likely won’t give me back my money. He could charge me $460.00 for a new board per his supervisor. I just paid $590.00 for the machine and another $87.00 to some guy who took advantage. He left with an $87.00 check and I still have a broken washer. He did tighten up a loose wire he said he found and told me to try it and good luck. So I tried it. I put clothes in and turned it on.I came back about 20 minutes later to see if it continued to run and I slipped and fell on the ceramic floor because water drained out from somewhere and went all over my floor. I have injured my back and elbow from hitting the hard floor. I also have water all over the place and finally a very broken defective washer. I am angry. I hurt myself and have spent close to $1000.00 and I still have no working washer and no way to buy another one. The washer is 15 months old. That’s brand new to me. There was obviously a problem from the beginning. Whirlpool has always had a quality name for years. I would hope that they would stand by their product and fix my washer for me. It is obviously defective.

I just bought my washer 3 or 4 months ago. It is the worst washer I have ever owned. Anyone that has ever done laundry knows you need water to wash clothes. My clothes are not clean and my whites are very dingy. I use the same soap (Tide) and the same bleach (Clorox) that I have used for years. If I can find someone dumb enough to buy it I will sell it and get a good one. I would rather go back to the old wringer washers than this one.

Bought these Whirlpool Cabrio Platinum combo about three years ago, nothing but junk from the get go! Washer never gets clothes clean, towels always come out smelling mildew and sour no matter what liquid soap you use Tide, Gain, whatever same results. Plus always mold coming from inside tub and yes we use refresh weekly and wash it out on refresh setting. I’m so tired of our towels smelling sour but can’t afford to buy new washer and dryer living on fixed income. If I could these would be in the recycling yard now. From everything I’m reading all new H e machines are crap and energy efficient my foot. I wish for my old style washer and dryer. WHIRLPOOL YOU HAVE LOST A LONG TIME CUSTOMER!

I purchased my first Whirlpool washer in 1959 and have been true to the brand since. This was a big mistake when I bought the WTW4950XW0. At first I thought it was the learning curve on my part with the new technology. The very first wash load was dry on the top layer....never got wet. Then there was the blinking red light .....you could never leave the room and expect it to continue to do anything. One solution I found was to unplug the washer....wait 30 seconds and plug in and follow with lifting the lid and then close the lid followed by holding the start button down for several seconds. This worked sometimes.Very noisy....sounds like a plane taking off after the gears shift and lots of clicking and a long pause to have the water to enter the washer. I have run out of patience. I am going to buy another washer today. I called Whirlpool twice for advice and they offered none but a high dollar repair and no compensation for the lemon I had in my home. Enough is enough.

I bought this washer on 2-28-09. By 3-12 the thing took a crap. The whole counter balance broke off away from the drum. This washer lasted 3 years and 1 month. What a piece of garbage. I expected this front loader to last a lot longer than 3 years! Of course when I called Whirlpool they said, “Well its not under warranty so you can buy the 1-yr warranty for $300.00,” and theyll come out and fix it for me. If Im going to pay $300, I might as well buy a new machine! I only paid $600 for it and to last 3 years is pitiful. This is defect in workmanship if the machine breaks in only 3 years. I told her that something should be covered because it should last longer than that. She basically said “oh well”. Oh well, I guess I wont be buying another Whirlpool again. Steer clear of this Duet Sport machine!

I have Whirlpool 25 in. Side by side. I love the space freezer size is bigger than the old one I had. Makes ice as it should. Overall solid appliance that I trust. I purchased this refrigerator a year ago after research.

Brought brand new. Had for ten years. Still going strong. Matter of fact all appliances are Whirlpool. Dishwasher, stove top, oven. I like the sharp clean look in my kitchen. Easy to clean!!

Design is made so you will need a repair man to clean filter. The machine has to be taken apart to get to filter. About one hour of your time. If youre not handy its a paid repair About $250 to $300. Also the valves that control the water into the washer failed after about 5 years. An easy fix part costs about $60. All appliances are designed to fail after the purchased extended warranty expires. More features more repairs. So if you arent going to use a feature get a simpler machine. More money does not mean better machine. Or that it will last longer. The days of an appliance lasting 10 to 20 years are over.

From the time I had the Cabrio top load washer, it has been repaired at least 8 times. I did get the extended 2-year warranty. I should have known that this machine was going to give me problems from the first service call. I have had to have the motor replaced 4 out of the 8 times the machine has been serviced due to coins getting into the motor. I have a problem with rust around the dispenser. I also feel that the clothes get very tangled when washing. The machine is just 5 years old. This time when I called for repair with A&E appliance repair, they told me that it was going to be $450.00 to repair. Now, I am not going to repair it, especially after having all the problems I have had with it. I will never purchase another Whirlpool product or any of their other products that they make. I did call Whirlpool just to let them know my problem and to let them know that there have been hundreds of complaints with the same washer that I have. It’s too bad that Whirlpool has no respect, passion or pride in what they make. I am going to purchase a new washer and it will not be anything related to Whirlpool.

We purchased our oven on 12/06/15. I have called and complained about the AquaLift oven on more than one occasion. This technology does not work. I would have thought that there would have FINALLY been a recall on this oven. I am a senior who thought this stove would last me for the rest of my life. I have to stand on my head to try to clean it. NEVER, NEVER, NEVER would I have purchased this if I had read any of the reviews. Buyer beware!!!

Best dishwasher Ive ever used, Quiet, extremely clean, priced well for the quality. A really gorgeous piece added to my kitchen. Would highly recommend this product. Up to date. Easy to use. Sleek design. Would be beautiful in any design.

Had a Kenmore - I was told it was made by Whirlpool. It did a much better job of preventing wrinkles on no-iron clothing. Also, I liked the dryer shelf for drying pillows, tennis shoes etc. I have been told there is a shelf for mine but has been backordered for months.

My Whirlpool washer is lasted 15 yrs and is very good at cleaning clothes, it is also easy join my water bill. I purchased mine at Home Depot. They also finance. I hope you enjoy your purchase. I know I do.

My water heater stopped lighting. I found out that I needed to replace the thermocouple. I wasnt able to find the right one anywhere. I called whirlpool and they sent me the parts I needed totally free. I was so happy to get it in the mail the next day cause I have gone 1 week without hot water. I went to work and got a call that my kids are dizzy and throwing up. The house had filled with carbon monoxide. The only thing that saved us was the fact that my AC unit for the downstairs was broken, so it could spread the carbon monoxide to where we slept. The gas company said that we most definitely would have not woken up. I now have a notice for hazardous material on my house. I thought we all just caught the flu. I had no idea that we were being poisoned because of this damn water heater. I could scream. Im a single mother with four kids and a sick mother and cannot afford a plumber for this madness.

I purchased this washer two months ago and have been greatly disappointed with it. I put in a large load on wash cycle, but the rinse cycle is barely any water, and is all soapy water, so then I have to turn it back to wash cycle to get more water and then back to rinse to finish it properly. I was never told about the short water cycle, why not? It is still under warranty, but said I have to deal with Whirlpool, and all they can do is send a repairman out and if it is not a defect, it will cost me $130.00 for the service.

Over-the-range microwave hood combo - It is not that it does not work, it just wont shut off! Close the door, it turns on. Touch the side, it turns on. I have walked in the kitchen and found it on! I am afraid it will turn on when I am not home and burn down my house! After reading the poor customer service received by others, I will just replace it.

Burners always needed replacing and now do not work anymore - Whirlpool range looks nice, but very expensive to maintain. The burners constantly needed replacing, they do not heat up. I got a repair technician to look at it. He replaced the parts that the burners hook into. Now they do not heat up at all. Well, one of four barely boils water. The oven still works, oh great. The thing is only 7 years old. I have had ovens that lasted 20+ years at my dads house or 15 years at another house I lived in. With all the negative comments and the repair guy who tried to fix it, I think it is time to get the kids Easy-Bake Ovens out of the storage or buy a new range. Obviously, it will not be a Whirlpool. So many negative comments people left, my useless top burners seem mild comparatively.

My front loading machine is moldy and smells terrible ALL THE TIME -- I hate this machine and will never ever buy one like this again. I spend more money on cleaner than I do on actual laundry soap.

We purchased a water heater at Lowes. Our old water heater had an issue but we always had good water pressure with the hot water until we made the horrendous mistake to purchase at LOWES - the worst possible place to buy a water heater. They sent the water heater and we had to look for someone to connect the WHIRLPOOL WATER HEATER (the runaway water heater). When it was installed the water pressure at my home was so bad that only one shower can be used at a time. This never happened before with the old water heater, there was no pressure at all.We called LOWES the WORST PLACE TO BUY A WATER HEATER, they did not accept any responsibility and they sent me to the Technician that Lowes has in DENVER to fix the problem. This bad company (WHIRLPOOL) sent us a crooked technician who wanted to charge us $600 dollars to repair something other than the water heater. We did not trust this person and we called another technician who told us that the water heater is not working properly. There is no one at LOWES and NO ONE at the Whirlpool customer service who can help us with this disgraceful water heater.DONT BUY WHIRLPOOL WATER HEATERS. DONT BUY AT LOWES!!! They are crooks! They do not respond for their products. They do not want to exchange the damn water heater as HOME DEPOT would. Buy everything at HOME DEPOT! Run away from Lowes! They dont stand behind their products, they send you all the work and if you have something wrong with your purchase they will not help you.

Purchased 11-02-2016. This Whirlpool/Kenmore dishwasher is falling apart. Top rack wheels are totally broken, ordered parts 4 times, gave up. Now they are held together by gorilla glue. I have gone through 3 gray plastic end caps for the top rack runners. Now one is contained by a plastic slip tie. Last week it started leaking. Sears was totally useless. Whirlpool keeps sending me back to them. Now, I have to go buy another new dishwasher. It will not be a Whirlpool. Next time getting the extended warranty.

We bought our Whirlpool Cabrio in 3/09 from Lowes for $1000. Like many of you, we thought we were purchasing a quality product that we would use for many years. I never thought my clothes were getting clean, but I thought it was just because I wanted to see them floating in water. Its been 3.2 years and now were plagued with the code F51. Whirlpool is definitely aware of the many problems with these machines. They are also, obviously, unconcerned about the problems we are experiencing. Whirlpool will never stand behind their products if they dont have to. Please go online and write reviews everywhere you can. If we warn people and cause Whirlpool to lose a few dollars, they just might decide to stop selling junk. I plan on starting with all the stores in my area.

When I bought this stove, I already had a glass top (Sears) which was satisfactory but I changed to get a convection oven, never had a problem cleaning the glass top. To me, Whirlpool was, and I emphasize WAS, a reputable manufacturer and the stove offered everything I needed. Not so, the glass top is a nightmare to clean; no amount of elbow grease works. It is like cooking on a mirror. Talked to everyone I contacted but, it seems, I am the faulty element in this problem: I DONT KNOW HOW TO CLEAN!!! YOU NEED A FIRST OF SOMETHING FROM TIME TO TIME AND THIS WAS A FIRST FOR ME.They told me the only solution they could offer was to buy their own cleaner. Why do they need to market their own cleaner? I did not buy a museum piece that needed to be treated with special care, I bought a stove to cook on. I want as many people as possible to know about that uncleanable glass top. Every time I need to cook, I cringe at the amount of time and effort I will have to spend to get it clean. I am not a novice, I have been doing housework for the past 60 years. Beware, it is a most frustrating situation to having paid top dollars and to be stuck with a product that brings such frustrations. By the way, it was bought at The Brick in Canada. They were not helpful either.

Purchased double range ovens. Enamel is flaking off within 2 years. Whirlpool denies defect. They wont replace it. Any other folks with similar problems? What can I do to have it replaced? I remember the old ovens and how the enamel just stayed and stayed and stayed. Never a rust or flaking issue in those old time models. Any expertise on how the enameling process may be compromised in the newer manufacturing process (cutting corners or costs). Any options for a class action here if a commonly experienced occurrence? If similar experience drops comments/review below as a one liner - just state enamel defect. That way can figure out the number of folks with issues. Id like to take action if given the opportunity, and more so if this is a common occurrence. Lawyers are costly for one-off complaints, but there is power in numbers (think United Airlines).

One month ago the freezer quit working. Lowes sent out a repairman who told us it would cost over $1000 to fix. This fridge is only 18 months old. I called Lowes and the Whirlpool and they offered to supply the parts. Repairman came out yesterday and said the refrigerator cant be fixed. Am now waiting for Whirlpool to call us back and tell us what recourse we have. Very disappointed. Fridge is now sitting unplugged in my kitchen. Will never buy another Whirlpool product again. If there are so many issues, there should have been a recall on these items!

We have had a GX5fhdxvy 07 Whirlpool Gold French door fridge with bottom freezer that is approximately 4 years old. Since the first 6 months of use, so 3.5 years now, we have had continual problems with a flat sheet of ice on the bottom of the freezer which then builds up and leaks all over our floor. Twice I have slipped, once banged my big toe to the point of cracking my big toenail and bleeding profusely, and the second time I slipped on my butt and really hurt my back. This is of real concern as one of my children has Cerebral Palsy and autism and could really hurt himself in our kitchen. We originally called while it was still under warranty and the technician said that we will need to learn how to defrost the tube that seems to be getting built up with ice. Thats the only way to fix it. We thought it meant fix it for a long period of time. After several months of this re-occurring problem, we realized that this is something you need to do very frequently, meaning several times a week. We have had no help from Whirlpool, they tell us that essentially it is our problem. They didnt even offer to provide parts. They were not interested in our problems and just asked us if we wanted to pay for a service call, and that was it. Now but what kind of service is this?? Clearly, after researching these products, this is a design flaw and a lot of consumers have complained about the the same issues. You would think that Whirlpool would have the decency and the business smarts to create a recall to solve consumers issues.Unfortunately, I am not able to purchase a new unit. This was an expensive purchase as it was… and we have absolutely no resolution to the problem. I have to say that after our injuries in our household, eventually someone will slip and do some serious permanent damage to their body or even worse, fall and sustain a head injury and perhaps even die. And although this may seem like a far fetched comment, it really isnt out of the realm of possibility at all! How long does it take for a manufacturer to respond to a flaw in their design??

In remodeling a house, we got all Whirlpool appliances for the kitchen, right when the lockdown started our freezer went out, 8 visits later from a local repair person, Whirpool will not honor the warranty and get us a new fridge!!! They just want the repair guy to keep replacing all the parts he has already replaced, the repair guy is beyond frustrated with Whirlpool and their crap!!! Never again, totally lost a customer here.

I have bought two Whirlpool water heaters and with each one have had the same problem: the pilot light will not stay on. I have to continually turn the pilot light on each day. I have replaced the entire flame/pilot/thermal couple assembly several times. Each time I use the unit, it works for about 2 weeks, then Im back to turning on the pilot light every day. Im convinced that there is an inherent design flaw that Whirlpool should be forced to deal with. It seems that this should be a fraud case to sell a known, documented, defective product. Shame on you Whirlpool! Its obvious that its all about the money! Band all Whirlpool water heater products!

I bought this washer less than 2 months ago and I am devastated to say the least as they are not even remotely cheap. Appears that is doesnt come close to using enough water or enough agitation to get even 2 pieces of clothing clean. What good is 5.8cu (largest size tub) if you cant even wash a load sized for non HE washer. I am forced to wash a 1/4 of the amount of clothing now vs my previous standard washer, if I even want half cleaned clothing. I have tried every cycle with no difference.Doesnt use enough water but appears to spend most of the cycle time, filling with water. I know that sounds contradictory, but there isnt really any other way to explain it. Might as well not even have an (agitator), I use that word lightly here, as it does nothing to help clean the clothing inside. Pre-programmed cycles are not enough to do what you need it to do. Because of the pre-programmed cycles, unable to place clothing inside, fill with water, agitate a little and then stop or pause long enough to let contents soak for a while. I really miss being able to do this with my previous Whirlpool washer.It doesnt matter how little or how much detergent you use, the results are always the same, clothing comes out partially dry and dirty. Usually requires 2 or more wash cycles to remotely obtain clean items. Most items never even go under the water, no matter how much water it decides to fill with. I am so disappointed with Whirlpool with this fiasco they call a washer, with their name on it and they should be also. I have never owned any other brand than Whirlpool, so I didnt hesitate to buy this set, as I had wanted them for several years and finally made the decision to purchase and what a mistake this was. Will never make this mistake again. Whirlpool needs to correct this for every customer that has purchased these washers or risk ruining their reputation.

I recently purchased the Whirlpool Cabrio washer and it is the worst product ever!! It does not wash the clothes, it tangles it in knots and has ruined all of my clothes because it leaves holes in the clothing. I have had multiple service calls and all of the diagnostics check out. It is a horrible product that should be recalled and Whirlpool customer service does not stand by their product. Their supervisors and customer service is very rude and I will never purchase another Whirlpool product!!! I plan on posting my complaint everywhere possible.

We bought a Whirlpool dishwasher (Ser# F21102027MOD, Model# WDF730PAYB2) after reading some of the reports that it was just as good as a Bosch. Wrong! We bought this washer March 17. On May 17, the selector switch and sub control broke down. We had bought this item at the HH Gregg store here, and also purchased a 5-year warranty which they said we cannot use because the dishwasher is only 2 months old. Is there a lemon law? And what makes this worse is that we called Whirlpool on May 18th. They could not get anyone out here until May 25th to look at it. As of this time, they still could not fix it because the two parts had to be ordered. Today is June 1st and the part is still not in? Makes me think, does this part always go down because its on back order? So you are fully warned, do not purchase a Whirlpool. If I can get some extra money, I am throwing it out and buy a Bosch because I dont think it will ever be fixed.

I purchased and had professionals install a Whirlpool 30-gallon water heater in 2007. Since that time I have had issues with the unit not staying lite, but have been able to deal with it myself. Then in November 2011, it wouldnt work. After paying a plumber to come out and check everything, we got on the phone with Whirlpool who goes through their generic checklist, and after all that they agreed the control was no good. They sent a replacement part out at which time I had to pay to have put in. Now, March 2012, the same thing is going on with the unit. Customer service is their same polite self and have to go through their checklist, but unfortunately we were cut off. This was followed by calls and trying to get the same operator, who was supposed to call me back. It didnt happen. I then called and was hung up on. Finally, I had to work with another operator who again wanted to go through her checklist! She finally agreed the same control unit must be bad and is sending me a new one so I can pay to have it installed! They will not admit the unit is bad and replace it completely. I guess when buying Whirlpool you need to understand they dont back their products. It appears to be normal that a control unit from Whirlpool only has a life expectancy of 3 or 4 months. Last Whirlpool I ever buy!

First of all, I did not want to give a rating of one. Your system forced me to. They do not even rate one star.In summary of the below, I did not fail to communicate from the moment we received our appliance and Whirlpool in short intentionally wasted time to let the warranty run out to avoid replacing a lemon of a dryer. Please read details below.We bought our new dryer (model WED9400SZ) on 10/24/10 with a one year service & parts warranty from Appliance Smart in Apple Valley, MN. In March 2010, we called in to Whirlpool customer service to relay our issues & to arrange for service & repair after a few months of noticing holes in our clothing (at first thinking it was the new Whirlpool washer making the holes).Although we purchased the unit in late October, we didnt use it for the first time until late November (1 month later) as we just bought our home & took four weeks to paint the entire home before moving in. Then on December 29, 2010, we left for a three week vacation to Mexico & again hadnt used the dryer during that time. Returning home, we started to use the new washer & dryer (in late January 2011) but had thought it was perhaps the washer making the holes & it took us until to March for Whirlpools preferred service repair providers to determine that the holes were coming from the dryer. I do not have a reference number to refer to for the complaints to Whirlpool as I was not provided one.They only always asked for our delivery address which is: xxxxx ****, Lakeville, MN.The issue of the dryer making noticeable holes in our clothing and in one instance chopped a sock completely in half (both pieces found within the dryer drum not stuck behind the drum or sucked into another area of the dryer) has been consistently ongoing and to date has not been fixed. On several occasions, I expressed my concern to Whirlpool customer service as well as to managers (because the case had been elevated to where they had managers and review boards looking at the problem more closely) as we were getting closer and closer to the warranty expiration and the dryer had not been fixed. Routinely, I was told that regardless of the warranty expiring, if its the same issue that persists and had not been resolved while within the warranty date, they would continue to honor the warranty by continuing to try to fix the problem or replace the unit at no additional cost to me if necessary.Whirlpool had escalated this repair issue (multiple times) to their review board and determined that the dryer was indeed repairable and continued to send out Twin City Appliance to repair it. Finally, just 23 days out of warranty, Whirlpool deemed the dryer should be replaced, but at the cost of a new machine $370 to us (which they somehow prorated to get that figure). We paid $399.98 plus tax for our supposedly new dryer so clearly this is an unexcitable resolution. In speaking to Rhonda this morning, she further prorated the new dryer replacement cost to $260 to include installation and another one year warranty and gave us until December 21, 2011 to take advantage of.This product never worked from day one (a lemon) and has caused roughly $400 in damage to our clothing (all photographed for proof). This has further resulted in me missing work to let in repairmen & and taking great amount of time to lay out out wet clothing around our house to air dry (again, all photographed. ) This has caused extreme stress for me in spending hours and hours on the phone with Whirlpool and repair people (cell phone records of dates & conversation length as proof). I have also developed great anxiety attacks in using our dryer, scared at the outcome of which of our clothing will be ruined. After having two different service repair companies (A&E Factory Service and Twin City Appliance, both in MN) at Whirlpools insistence come to our home on more than 10 occasions within the year warranty to determine the cause & try and repair the faulty machine, this proposed resolution by Whirlpool is absolutely unacceptable. It is important to me as a consumer the this issue is formally filed with a reputable institution (BBB). I feel we have no choice at this point but to contact our lawyer and take this issue up in the courts. Resolution proposed:I am seeking a replacement of our dryer at the equivalent or greater value than the model we purchased and a letter of apology from the CEO or equivalent position in their corporation as I want to know that this poor level of customer service provided by their company was indeed brought to their attention. I am also asking for $400 to replace our damaged clothing. When this goes to court if not resolved via the BBB, I will ask for pain and suffering damages as well.This has been an unbearable chapter for our family this year, one that has weighed heavy on us and caused great stress, anxiety and loss of money and time. I am in shock that a worldwide corporation with the longevity and commercial history and quality service that Whirlpool was known for cannot admit that this lemon we purchased is a (most likely) rare instance and step up to the plate and demonstrate integrity and show value for their customers by doing the right thing. Time after time their customer service reps promised I had nothing to worry about and that if the machine could not be fixed even if it fell out of warranty, they would take care of the replacement of fixing it at no additional cost to me.

I purchased a Whirlpool 4.3-cu ft top load washer with a stain steel basket, in March 2020. Machine is able accommodate comforters, automatic water level adjust to loads. Washer has an extra rinse and spin feature. Low noise when operating. I would purchase washer again.

We purchased a Whirlpool Accubake Drop-in Stove (Model # RS675PXG015) on 10/21/2006 from Lowes Companies, which cost $1,100.00. In 11/2012, we had an error message E1-F2, and we tried everything to get it to clear - all suggestions given by electrical repairman who does repair for Lowes Cos. The stove is porcelain, which also has problems of staining that cant be cleaned. We were told the repair would cost $200 for the panel, and if that doesnt work, another $400 for the other panel. In reviewing other complaints for this Whirlpool stove, there are enough complaints to recall this item or at least give deep cuts for the parts to repair this stove. We have purchased other Whirlpool items, and this one is not well made and too costly to repair. It should last at least 15 years or more. Cant Whirlpool do something about this obvious problem?

My dishwasher is really a simple basic dishwasher. It is efficient and does a good job of cleaning. You can put many items in the top and bottom and the utensil basket can be moved for better cleaning or more room. If I had one complaint that would be that it is a bit too loud but other than that it is wonderful.

I purchased a Whirlpool washing machine (model: AW01D8810 S silver color) and a Whirlpool refrigerator (model: WBM329 TI) together from United Arab Emirates for Dhs 1999/- & Dhs 1199 /- respectively on 28 Jan. 2011. I sent this machine to my hometown (India) in the same packing and I used the washing machine only for three months and found a complaint. I informed this to service center in Trivandrum, Kerala. Their team came to my home and told me that warranty cannot be given as I purchased machine overseas. They added that the PCB for the machine is having complaint and they dont have stock in India. Also, the machine is no longer available in the factory. The Whirlpool company completely stopped manufacturing the abovementioned model. Again, I came to UAE and contacted GEC group of companies for the PCB part. I got a quotation for PCB Dhs 425/- but the items is ex-stock with them. The machine cost only Dhs 1999/- and if I spend Dh425/- only for PCB, and the machine is with me for the parts since one and half years. I dont know what to do. If I spend another Dhs 600 + this PCB cost then Id rather go for another new branded washing machine. The model of machine is AWO1D8810S and serial no. is 12 nc 859247463000 003. Please advise what to do or if I can find the PCB in Kerala. What will be the cost? I am ready to pay the money for PCB but not for the above rates. Please advise, sir.

Got a Whirlpool hot water heater 5 years ago has 9 year warranty. The threads on the nipple are rusted out and it’s leaking. It has rusted out so badly that it’s leaking. They are refusing to replace it saying it’s a plumbing issue even though the nipples that they installed are what’s leaking.

I had this same refrigerator in another home and had no issues, this particular one now I have nothing but issues with it. It seems that the quality is not consistent. First the ice maker was not working, then the freezer light burned out and now there is extensive frost build up in the freezer. The refrigerator is only 2 years old!

Im 70 years old and always bought Whirlpool washing machines. My last one I bought at Lowes and it is the most Ive ever paid for a washer and its the worst Ive ever owned! Dont waste your money! Hard to get clothes balanced and it slams and bams like the old 1970 washing machines! Horrible!!!

Bought a Whirlpool refrigerator at Home Depot in 2018. It has been a $3,000 piece of junk!! Customer service is garbage!!! They refuse to address a persistent problem since the day we bought it. Do yourself a favor and buy another brand!!

This is a horrible washing machine. All the clothes (and I mean small loads, medium loads, large loads) come out twisted and so wrinkled. I have never seen anything like it. I dont machine dry many items and so everything not dried that way has to be ironed. Also, there is white residue of some kind left on the clothes so the extra rinse must be used. How is that energy and water-saver sufficient? Again, the government EPA in its brilliance has screwed up another product. It also takes much longer to wash clothes, again, energy efficient? After reading the wasted time on other reviews of talking to Whirlpool, I didnt even bother contacting them. HE front loaders (which we had a Samsung that lasted 1 1/2 years before breaking down) and replaced by this top loading HE, are the worst. Give me back my old fashioned washer.

My 5-year-old Cabrio started coming up with error codes, and not draining and spinning the clothes. I called a week ago, they offered me 2 options, one being put $339 on a credit card and that would cover all parts, labor, and a 1 year extended warranty. They charged the credit card immediately for the biggest piece of crap washing machine. Someone came out 2 days later and told me he has worked on a lot of Cabrios but never one in quite that condition. I was led to believe that after charging the credit card, boxes would be arriving with parts to fix it. I called 2 days later to find out the status of when it would be repaired and they told me they already put a credit thru on the credit card because to fix it would be equal to the price of 2 brand new washing machines, and they will do nothing to honor that agreement. So I now have a piece of ** in my laundry room and takes me two days to do a load of laundry. DO NOT BUY THE CABRIO! In fact Im not going with a Whirlpool ever again!

Whirlpool Cabrio - What a nightmare. One year in… from the beginning the washer completes a cycle without attention. It gets stuck in a rinse cycle and eventually stops with an FF error display. Because of this it wastes HUGE quantities of water and takes far too long to actually wash clothes. It is so frustrating. We will buy a new Bosch and THROW this way. We cant even pass it on to our grandchildren.

Bought Whirlpool electric range in Dec. 2005..expensive..so the warranty expired a few months ago. The electronic keypad that controls the oven and lights doesnt work. The repairs will be $408 plus tax which is obscene, and are guaranteed only for 90 days.This after only 5 years of minimal use...just me using it.I will never buy whirlpool again.

The worst washing machine ever. First off you cannot turn the water on to let it fill and add clothes as its filling. Secondly the Normal setting will not allow you to spin on low, your choice is high or no spin. High tangles your pants, slacks, shirts, etc. No spin leaves them soaking wet. Also its a water safer but never, never, never covers the clothes in water, and sometimes they dont come out smelling so clean. I dont save water if I have to rewash two or three times. Absolutely hate this washing machine. When I get enough money I am going back to the old agitator model and not any Whirlpool either. Oh and the other thing, you cant just throw you clothes in the washer, you must arrange then to the outside of the center itty bitty agitator. Hate it.

This dishwasher does a great job of getting the dishes clean. However, it takes FOREVER. I mean, like 2 hours or more per load and that is even when I have it set to barely dry them! I really dont have any complaints except for how long it takes per cycle. The size and arrangement of this dishwasher is perfect for our family of 6. We can fit a lot in there and everything gets clean. Nice clean look and easy to keep that way. We bought the extended warranty but didnt need it at all.

Our Whirlpool is 8 years old and - knock on wood - it has been very dependable. It has enough settings to take care of the range of our dirty clothes. It is a front loader and I like that type - it gets the clothes clean in cold water.

We bought our house in December 2010 and the water heater (fg1f4034t3NOV) just started to give me fits. I had the same pilot light problems everyone else encountered. The person at the 877-251-1679 number gave me a good tip and that may have fixed the problem in the short-term. They told me theres a screen for venting on the bottom of the unit and to use a bottle brush after turning off the unit to clean the screen. I did this yesterday and the pilot light has stayed lit. I called the toll-free number and was told the water heater was out of warranty, but they could send me the part to fix the heater at half-price. I ordered it and they waived ground shipping. I hope to have the situation fixed soon. I’m very pleased with the level of service.

Purchased a Whirlpool dishwasher less than 3 years ago. Absolutely horrible! The LEDs stopped working on the control panel within the second year. A few months after that the heating element stopped working. Replacing the element and thermostat did not help. The warranty only last for a year, and now I know why. Whirlpool does not stand behind their products and they were completely unwilling to help, and were quite rude honestly. I will never buy a Whirlpool product again!

I love Whirpool products. They work well, even under hard water conditions. Ive had my Whirlpool washer/dryer for 12 years now without one single problem. Even with the hard water problem in my house, the clothes still come out clean, the dryer works well, I do clean my vent each and every time after each dry. I also have to clean the area where I put my detergent in due to the hard water and the machines are still working great.

It has needed a new motor, new tub assembly, and about six other repairs. Now the heavy duty tub just thumps around and I get an uneven load message, even when running empty. It is the worst single machine I have ever purchased, with the possible exception of the Whirlpool matching dryer, which lasted about three years.

I bought the french door refrigerator Sept 2014. Recently the change filter light came on so I bought the filter. I read the instructions and then when I went to install it, the filter door would only open about 10%. I called Whirlpool and explained it was obviously a manufacturing error. They didnt care. Out of warranty. Everyone can make a mistake but when you wont own up to it and take care of it, that defines your character or lack of it. I think I will video the whole thing and put it on YouTube.

I called to find out if they could assist me with my dishwasher. It is 1 year and 3 weeks old. The start button will not switch on the machine. The only way they would assist me is if I would pay the full cost of repair because it is 3 weeks out of warranty! There are no other suggestions. I would have met them half way with paying half the bill but I got nothing but Im sorry and we cant help. They dont stand behind their product.

Cabrio WTW8200YWO - We purchased this washer five years ago. About a year ago it started getting noisier and noisier on spin cycle. Now it sounds like a jumbo jet taking off. A Google search quickly revealed this is a ubiquitous problem with these washers. As we are in our 70s and dont have kids at home, we are very light users of the washer. First, I would suggest that no one buy this washer. Second, I suggest that Whirlpool should recall these washers. I called Whirlpool and it turns out they clearly know about this issue. The good news is they will offer you a discount on repairs or even on a new machine. The bad news is it will still cost you several hundred dollars to fix their design defect. I suggest that you avoid purchasing Whirlpool products both because of their defective design and because of Whirlpools unwillingness to take responsibility for these problems.

Whirlpool double oven. The electronic control board has been replaced twice and needs to be replaced a third time after less than a year. The thermal fuses go each time I run the self clean. Whirlpools response has been disgraceful, trying to blame the problem on faulty installation when thousands of people have had the same problem. Ignore ANY US companys product; their warranties are worthless and they repair, not replace. My next oven will be European because in Europe they have to automatically warranty for five years any consumer durable. Consumer Reports ratings are worthless since they dont include breakdown experience in the ratings. Never buy anything from Whirlpool. They sell rubbish and dont honor their own warranty. Check the BBB rating. My brand new double oven broke down the first time that I ran the self clean cycle. Whirlpools response was to claim that the cutout opening was 1/8 inch too narrow and therefore they would not honor the five year warranty that I had bought from them. This was a lie, as I verified the width and it was exactly that required. Others have had the same experience. Whirlpool also makes Maytag, Kitchenaid, Kenmore and Ikea.

Bought a Whirlpool stove five years ago when I got my kitchen remodeled. In fact bought all whirlpool appliances stove, microwave, dishwasher, and refrigerator. The dishwasher and refrigerator have already had some issues which to me were because cheaply made. The microwave and stove are fine.

I purchased refrigerator in 2010 through Sears. The freezer door began collapsing (like the air was being sucked out) and Whirlpool sent a replacement. I should have known at that point - they had over 20 in stock instead of making it to order with a several week wait as the rep expected. I complained again (out of warranty for the refrigerator, but less than a year for the replacement door) and was given the too bad, so sad - next question routine. Now the freezer wont hold frozen food. If I turn up the dial, I end up with frozen lettuce, etc. So much for Whirlpool! Im not so much angry at this point as I am talky - at the grocery store to perfect strangers, at church, etc. Im disappointed that Consumers didnt respond - they still rate Whirlpool fairly high - makes me doubt Consumers, too.

I bought a 40 gallon Whirlpool water heater product no. 0733336 and it completely broke down after one year and three months. No pilot light even. I called the number on the unit and was informed that only the cost of replacement parts would be covered by warranty. I still have to pay someone 60.00 an hour to come out and fix it. Never again will I buy a Whirlpool product.

We purchased a Whirlpool hot water heater approximately 4-5 years ago and have had problems with the pilot staying lit. I contacted Whirlpool and their trouble shooting included doing a draft test (I am a teacher not a plumber) and removing the closet door that houses the unit. I am very frustrated by this entire ordeal and would like if they would replace the entire unit. At this point I dont want another Whirlpool product. The plumber made a service call at 12 noon and by 3:30 we had luke warm water and by 6:00 pm the water was ice cold! I will never recommend any Whirlpool products.

Washer is not worth the cost. After 4th year of use in a two person household the washer bearings are gone and require replacement. The washer sounds like an airplane. I was told based on my description of the issue that the water has leaked due to washing and spinning into the bearing assembly and has caused it to have friction. The Whirlpool warranty is just as costly as the machine.

I have been buying Whirlpool appliances most of my married life. Our most recent washing purchase is the worst machine I ever owned. I have ruined more clothes, rugs, sheets and towels, etc. than I ever have in my 45 years of doing my own laundry. In fact, I do not EVER remember a washing machine destroying any of my articles. I just pulled 2 almost new rugs out of the washer only to find they have been destroyed! I am pretty sure it is the extremely fast spin cycle that is destroying my items. I know it cant be the agitator because it doesnt move fast enough to even clean the clothes. And the stupid load sensor is absolutely worthless! It does not dispense enough water to even cover the clothes let alone clean them. Go back to the old machines that did their job without destroying anything and actually cleaned the clothes with an amount of water that I chose. I ABSOLUTELY HATE this machine.

It’s the same thing as all other reviews. The Duet washer’s eating my clothes and shaking violently, even with small loads. Forget a service call from Whirlpool - they say nothing’s wrong and I have to pay for the call. The service guy talked to me like I have never done laundry before. This is my third Whirlpool and my last. The first two were great, but the new Duet is a nightmare. Buy Samsung or LG because the Sears brands are made by Whirlpool and they are just as bad from all reviews I have read.

I purchased my Whirlpool Duet washer about 14 months ago. After about 8 months, I noticed that it had started leaking. It was under warranty and the seal was replaced no problem. I then started to notice that my clothes were getting small tears in them. Around January (13 months after purchase), I got tired of finding new clothes and jackets with rips and tears in them. I finally found that the plastic piece around the entrance to the washer was rough and jagged. I called Whirlpool and they told me they could send out a service tech to file down the jagged edges. They told me this was a common problem caused by the zippers on jackets hitting the plastic and causing it to become rough. Because it was one month out of warranty, I would have to pay for the service call. The lady told me I could try filing it down myself. I feel like I should not have to file down anything 14 months after purchasing a new washer. I feel like I should not have to worry that my clothes are ruined every time I wash them. If this is a common problem as the lady told me, it appears to me to be a design flaw and should have a recall. I have lost several outfits and jackets due to this machine and I am very frustrated that Whirlpool would not stand behind their product.

Sounds crazy, but the outside of my stainless steel door is all dented. I live alone and one day noticed that it looks like someone body slammed my fridge. Is there air in the door panels that could be escaping or something like that? Anyone hear of this?

Whirlpool sent out a repairman to fix my range. I had it for 3 years, and one day I was baking cookies in the lower range and boiling water for pasta on the top left burner. There was a very loud pop, a bright flash in the glass top where the back left burner is, then there was no power to the range or oven at all. No clock display, burners would not work, oven would not work, nothing. As if it were unplugged. Of course, my warranty was about to expire in approximately 6 days (go figure) so I called the customer service line for repair. After 2 hours of back and forth with 3 different people, I finally had a technician coming out 4 days later. He shows up, takes about 35 minutes to get the glass top off, then says to me that he needs to order a part for it. This will take a few days. Ugh. Fine. 3 days later, part comes in. Same guy comes back out, fixes it. Ok.Up and running fine for about a year and 2 months. Then... POP! It happens again. Same scenario, different menu. (I was cooking breakfast). Now, warranty has run out and I have a $1,300 piece of scrap metal sitting in my kitchen. Worthless. My old KitchenAid stove was great. Had that thing for 13 years. Never a problem outside of replacing a $68 heating element one time. I paid $450 for that range. Tossed it out for this bells and whistles newer stainless steel glass top range/double oven. Regretting that tremendously. Whirlpool will be on my do-not-buy list for any appliance from now on. Didn’t even last 5 years. Oh did I mention the service call cost me $85? Yeah... Garbage!

I purchased a Whirlpool CABRIO H2Low top load washing machine approximately 12-15 months ago from Lowes in Columbus, GA. I have been very dissatisfied with it from the beginning. I contacted Lowes and discussed the machine and expressed my complaints. I realize that it has a sensor and fills the machine with the amount of water according to the weight of the clothes but have found that regardless of what cycle I place the machine in, it doesnt place over 2 inches of water in the machine. It does not clean the linens, under garments or any type clothes. In fact, it has ruined my designer clothes. It is impossible to get the wrinkles out with an iron. Im very disappointed in the service we have received with this washer.

I purchased the Whirlpool Cabrio about five years ago. Last year, the motherboard had to be replaced. This year, it started load balance issues on the spin cycle; in other words, it wont spin without sounding like its going to tear itself apart. It cost $100 to have someone look at it, and was going to cost almost $400 to repair, and whats next? I spent a lot of money for this machine, and Whirlpools answer was to offer me a discount to purchase a new Whirlpool. Do I have Stupid tattooed on my forehead? I will never buy a Whirlpool again!!!

I have a Whirlpool 33 inch wide Side by Side refrigerator. WRS311SDHM. This is the worst refrigerator I have ever had. Temperatures are inconsistent. It is less than a year old. Initially, I stored the big container of spring mix lettuce on the bottom shelf of the refrig as it wouldnt fit in the crisper draw. The temp setting in the refrigerator was set to ideal. Oddly though, in the freezer, ice cubes were melting and refreezing creating a massive frozen block. So, I raised the temperature in the refrigerator, but kept the freezer at coldest. However, I noticed that when I set the refrigerator to a warmer setting, ice cream became cold soup despite the coldest setting.I called Whirlpool and a service technician from Georges Appliance in New Providence, NJ came to my home (of course I had to take half a day off from work). He stuck a thermometer in the freezer and said, its working fine. While at my home he called Whirlpool who said that if lettuce isnt kept in the crisper drawer it will freeze (silly woman, dont you know that?) and ice cream will get soft in the freezer if the temp in the refridge is warmer than ideal. So, it seems I can have lettuce or ice cream, but not both. Okay, so I put the temp back to ideal, bought smaller packs of lettuce that would fit in the crisper draw and called it a day. Nope....lettuce and anything else in the crisper draw freezes too. Wilted, soggy lettuce is so nice in a salad and frozen baby carrots can break your teeth.I have been on the phone with Whirlpool executive dept several times. They offered to have another service company come out to look at the refrigerator. This repair company would not give me a 4 hr time frame until the day before the actual service call. This might be okay if you work from home or are retired, but this is not my case. I opted to not have them come. This is my last Whirlpool product. Since KitchenAid and Jenn Air are owned by Maytag/whirlpool, my other options are LG, Samsung, GE or Sub Zero.

I like the double bottom french drawers but I don’t like that the top door hinge covers are plastic. Also I wish there was more height inside the refrigerator for tall bottles and pots. The wheels are great for moving.

My Whirlpool microwave door started cracking little by little. Pieces started falling off. My warranty company stated it was cosmetics, so my warranty did not cover it. Finally, the whole door came off. The warranty company finally agreed to replace the door. Less then a month after replacing the door, part of the handle cracked off. There must be some sort of defect in the plastic used to make these doors, and if so, there should be a recall.

Having multiple apartments I have some experience with water heaters, with that being said, old school water heaters would last 30 years with basically no maintenance. Since those old, manual no BS flashing light codes were replaced with Whirlpool brand, I see constant problems. Honeywell valve/motherboards was the worst thing that could have been put on any equipment. More or less they all failed within few months past warranty expiration date. Replacement part is cost almost half of what brand new product costs. When called customer service, they are aware of said problem but will not help, or recall above product. There are plenty of videos and forums of people complaining about the same issue. Being poorly treated by customer service, I know that I will no longer be spending my money on whirlpool brand. 3 years off of the water heater is a joke.

The washer was 5 months old and broke. Three service appointments and multiple phone calls, it still wasn’t fixed. Whirlpool sent rusty parts out to my home and that was the second excuse for not fixing the washer. The poor service guy must have been 70 years old. Hello, how do washer parts get rusty when they are not even used and are kept in a box?

We purchased a new Whirlpool water heater April 2013 at Lowes and every 3-4 months the pilot would go out. My husband would simply re-light the heater, I guess he didnt think it was a big deal. However, in September 2014 the water heaters pilot went out and would not re-light, so I contacted Whirlpool about the warranty. It took 4 telephone calls (two of which involved a plumber, per Whirlpools request), and several days of cold showers for an authorization code to purchase a $8 part (thermo coupler). The hassles that Whirlpool put me through, no one should have to endure. Who ever heard of a technician telling you that they have to talk to the plumber, when you call them to explain a problem with your water heater, such as, the pilot will not stay lit and the plumber said it is the coupler (I couldnt remember the whole name of the part, but surely they should have understood what was wrong). Secondly, providing a plumber (unless youre married to one) to converse with them involves more money. Now I have a plumber at my house so I call Whirlpool and this technician insists that the plumber perform a test on thermo coupler to make sure that it was faulty before she gave the authorization for a new one. Yet again, when I called to Whirlpool with the plumber, while I was voicing my problems in resolving the issue of my water heater with this technician, and she just hung-up on me. So as not to be defeated and having already invested in the expense of the plumber, I called Whirlpool again and requested a manager. The technician asked if she could help and I informed her of my previous encounters. She apologized and took my information to have a manager to call me later; however, she did give me the authorization code for the thermo coupler without delay. When I went to purchase the part, I didnt have the old part (as trade; the plumber hadnt removed it), so I paid for it out-of pocket, to return the old part later.

Whirlpool Wash-And-Go washer and dryer - I purchased these new November 2016. Since week two, they have been a constant problem (i.e. not enough water to even get clothes wet, forget about clean; gulping soap from the dispenser; rubbing holes in clothing; putting rust on washed items). The dryer NEVER gets the clothes dry; no matter what setting they always come out damp, even after Ive put them through for two cycles.Three separate repairmen have come to work on the washer replacing sensors and the entire control board. It worked fine for two weeks, now its back to guzzling soap. (It is supposed to do up to 12 loads on one refill of detergent. I get two per refill. Ridiculous! Soap isnt cheap!) And, today it ruined brand new bathroom mats with rust all over them that I had to hand wash to try and remove without much success. At this point I would advise anyone looking for new appliances to try any other major brand and NOT Whirlpool. As soon as I can get the money, these are being junked and Im NEVER buying Whirlpool anything again!

This microwave had been the best I have used for several reasons. One is the modern design that goes with our kitchen. Two: it heats the food very quietly and produced an even temperature through out the food. Three; The inside of the microwave is easy to clean out.

Most awful oven I have ever owned!! I purchased a brand new Whirlpool double oven one year ago. I was replacing a Whirlpool double oven, and all my other kitchen appliances are Whirlpool. It is model #WOD51EC0HB01. WORST DECISION EVER!!!! No more Whirlpool for me!

I purchased Whirlpool Cabrio on 04/06/2017 at Best Buy in Lake Worth. The washer stopped working last month. I went to Best Buy to complain. I was told to contact Whirlpool which l did. Was on the phone for over 2 hours with representatives. Finally l was told a service person will come take a look and tell me whats wrong with it. The service person came after one week out. Told me he has to order parts and it will take a week for the parts to come in. That his company may send some else to come and fit the washer. Meanwhile l took off the day from work.Now today 08/08/2017 the service company that Whirlpool contract with sent another service person with the parts only for him not to be able to repair the washer. He has to order more parts and it will take another week or so. I was so upset called Whirlpool, spoke with two different representatives. All they could say is sorry for the inconvenience that l have to wait until the service person comes out again with the parts. And if he cant fit thats when they will be able tell me if it will be replace. Bottom line is that l will never ever buy Whirlpool products again.

I took the Sears salesmans suggestion and bought a high-end quiet dishwasher. It worked wonderfully until it sprung a major leak. Computer told me the phone # to call. It took a week for the Sears repairman to come out and $79 fee to just look at it. He said the fitting between the sump and the pump came off and flooded water over the electric motor. Electric motor is shot! Cost to repair is over $400 and a 3-week wait!!! When and if a new motor is installed, only then do we know if the computer is also fried. This was a high-end dishwasher. Factory warranty just ran out. Repairman said this is a common problem with this model. DO NOT BUY THIS MODEL.

I have called Whirlpool multiple times because our washing machine model #WFW9290FW has been out of service for 5 weeks now. I have been informed that I need part #W10604640, which is on back-order and they wont give me any idea of how long it is going to take to get this part replaced. Apparently, there are 96 total people who also need this part. I find it hard to believe that a company this big would not have this part on hand and they would not have any idea how long it would take to get it replaced. I asked them to give me a new washing machine for free to replace it because of the poor service and the unreliable washing machine. They told me they could give me another washing machine at 40% off, but based on the lack of follow-up and the amount of time that has passed since my initial call, I dont want another Whirlpool product. This is the worst customer service ever.

I bought a brand new washer from Home Depot, Whirlpool 4.3 cu High Efficiency Top Load Washer to be exact. It hasnt even been 90 days and it started to make the loud, horrible noise so we had someone come and look at it. Apparently the transmission blew and the oil leaked all over my tile floor. I work full time and I do laundry only on the weekends and there is only two people living in the house so you can imagine we do not use it that much. I went to Home Depot first and since it was past 30 days we had to called Whirlpool direct. The customer service is horrible. I thought since the transmission blew, they would replace the entire machine since that is the brain of it. NOPE! They said to replace the entire machine and give us a new one, it would have to break 3 times. Are you kidding me? They did not offer to reimburse the tile damage or the amount of money I had to spend at the laundromat. Not to mention its been over a week and the guy still has not come out and fixed the transmission. It would not be a big deal to me if the hose broke or something simple, but imagine if you bought a BRAND NEW car and the transmission broke 60 days after you bought it. You would take it back to get a new car. The customer service line could not care less about the issue. I spent over 2 grand in appliances from Whirlpool and I will never buy their product again because of the customer service and the fact they did not want to make the situation right. I just bought the machine brand new for a reason!

I purchased my new washing machine in September 2011. When I removed the clothes from the washer after the first wash, I noticed that there was soap on several of the items. I ran them through another rinse and spin cycle, and there was still soap on several items. In an effort to avoid this problem, I no longer use the soap dispenser tray, and use the bulky cycle to get more water in the tub. Like most of the others, the clothes are tangled and stretched from one side of the tub to the other. Also, it takes 1 hour and 36 minutes to run a complete cycle. The manager of Sears tells me, that because of government regulations, that in a few years, you will not be able to buy any other type of washer. I purchased this machine, because it was highly recommended by Consumers Report magazine. I filed a complaint with them eight days ago, but have not had a response.

We bought the Gold Series Whirlpool fridge (Model WRF990SLAM00) in December 2013. A few months after its first repair, (dripping on the top left inside of the fridge), which happened within the first year and was covered by the manufacturer’s warranty, it started to make an incredibly loud whirring sound that kept us up at night. Our bedroom is upstairs and far away from our kitchen, and I had to sleep with earplugs to not hear the noise. We tested the noise on a decibel app and it came in between 66-70. A normal fridge noise level should be around 52 decibels. We had a repairman come out and he replaced a fan even though he told me it wasnt going to fix the problem. Wait, what? After he replaced the fan and the whir continued, we called Lowes extended warranty again, and they sent out a different company: 1-800-Appliance.The second guy replaced two kits and found some issue with the ice maker, which we were not even aware of, but the noise remained, and he then had the gall to say it was a normal noise. If it was normal, wouldnt it have been making that noise the first year we had it? We had 1-800-Appliance come out again and he determined he couldnt fix it, so Lowes sent another guy from the same company, and he replaced the same fan that the first guy replaced, which was clearly not the problem. Three perfectly good fans were wasted. BTW, the repairman who said the noise was normal told us that the fridge had a part that was made to be replaced after purchase because if Whirlpool had the part at the point of sale, the fridge would not meet the Energy Star standards. Hello, lawsuit! After three repairs for the same problem and five visits that did not fix the problem, we were told Lowes would issue us a return order in three days. Finally!Not so fast... one week later, no one called, so I called them and then Lowes denied having told us that! We gave them the name of the person who told us they would take the fridge back, but the woman on the other end said she had no record of that (how convenient) and, despite the California lemon law requiring only three attempts at a repair, they would require yet another attempt by one of their repairmen. She told me that if he determined the noise was abnormally loud and not repairable, then she could contact the manufacturer and go from there. So they sent a guy from the first company out and he wrote down that the fridge was not repairable and was very noisy. He said that should take the fridge back at that point.My husband called Lowes several days later after not being contacted by them and they told him that they need to send a different repairman out from 1-800-Appliance and that only 1-800-Appliance could determine if we could get a refund. If that was true, then why send the other company out? By the way, the second guy sent out by 1-800-Appliance wrote down that the noise was very loud and wasnt fixed by his repair. But the notes Lowes said they received from him didnt say that at all. They told me that he wrote that the noise level was normal. I am starting to think there is collusion between Lowes and 1-800-Appliance. Something very wrong here. So, six visits later and horrible customer service from both Lowes and 1-800-appliance, we are now being told that the repairs need to be 30 days apart from each other before they will issue a return.If the cause of the noise was never actually repaired, then why do we have to wait a month between repairs? We continue to jump through the hoops that Lowes keeps throwing our way, but it is now clear that they have no intention of taking the fridge back. The fridge is less than two years old, and we have the extended warranty. We couldnt take the noise any further because it felt like it was causing hearing loss and after several months of that horrible sound we were both on edge, so we bought an amazingly quiet fridge from Pacific Sales, and they assured us that they would not do to us what Lowes did. Pacific Sales pride themselves with having good customer service. Lowes seems to have taken delight in lying to us, selling us a lemon, and then not righting a wrong.We have moved the loud piece of ** into our garage, and if Lowes continues to change the rules of a return and act in collusion with 1-800-appliance, probably in hopes that we will simply throw in the towel, then at least we dont have to hear that horrible sound in the meantime. If they dont do the right thing and take back the fridge, then we will simply keep calling out a repairman to fix the problem. We have three more years of our warranty, and if Lowes doesnt do the right thing, we will make them pay for this one way or another. Viva la revolucion!!

This washer is going back. It simply will not spin the water out of the clothes. It says it gets clothes drier than a conventional washer, but I have not found that to be true. I have to use the drain/spin cycle over and over and still the clothes are wet. I had the repair crew out and they were able to get it to spin out a very small load consisting of two sheets and two towels. Other than that, it does not spin out water. It is also very difficult to load if you attempt to leave the center open as they recommend. The cycles are very long. Not being able to look inside without pausing it and waiting for it to unlock is also a huge hassle. I am getting one with a glass top so I can see what is going on. If you leave it open for too long, it cancels the cycle and drains all the water, and you have to start over which is another problem because all your detergent just got drained out before the load gets going. It uses so little water on most of the cycles that the clothes get totally tangled up with one another. I think you should be able to choose the water level manually. I am all for saving water but if I want more water from time to time, this does not allow you to do that. I DO NOT RECOMMEND!

Do NOT buy this washing machine. It looks nice but that is all. My elderly parents bought this washing machine based on the past experiences with Whirlpool but the quality of the product has changed. This machine constantly errors and does not allow them to wash clothes. I have followed the instructions in the manual to try and clear the errors. I ended up calling Whirlpool and the response I got was... It will be anywhere from $80 to $125 for someone to come out and look at it. This is a product which should not stop working after 2 years. I guess Whirlpool only stands by their products for a year because they think it is only built for a years worth of service. I wish I had better things to say because the previous Whirlpool machine lasted over 20 years.

Whirlpool Cabrio Platinum Washer - The seal on the top of the drum is breaking down. It is cracking at the bleach and soap dispenser. Somewhere in the washer drum or plate is causing holes and cuts in the clothes. The machine is only 2 years old.

I have been without a washing machine for 3 weeks because my 4-month old washing machine does not work. I have had a repairman out 3 times and now one of the parts that he may need because unfortunately, its not an exact science is on back order. I have spoken twice to supervisors at Whirlpool and have gotten nowhere with them. They are trying to locate the part that is on backorder and my warranty is for repair and replacement parts only. By the time they get through with fixing this lemon, if it ever gets fixed, it will cost more than just replacing the machine! I have 5 people I am doing laundry for and a trip to the laundry mat every week is not something I can afford nor is taking time off of my job every week to meet with a repairman to try and guess what the machine is needing now. After 4 months, I should not have to even be concerned with what is and isnt covered by my warranty! My last washer/dryer lasted 12-15 years with very little ever going wrong with it. I will never recommend Whirlpool products or buy Whirlpool products again, not because something has gone wrong with the product, things like this happen, but because Whirlpool is very poor when it comes to customer satisfaction and treating their customers right. With this day and age of social networking and this economy, you would think that Whirlpool would do more to treat their customers right and build a product that lasts longer than 4 months. When I asked to talk to someone other than the supervisor I was given, I was told that she is the top person. Really? I find it hard to believe that there is no one above her that I could talk with to express my frustration and request that something be done about this problem.

I purchased my Whirlpool washer on June 28, 2011. Within 4 months, I had to call for a repair. It is now going to be a year and I am on my seventh repair call. The repairs have been everything from loose pulleys, new belts, and new valves. When I called to complain, they said there is nothing they could do and I should take out the extended warranty. I have had washing machines last up to 15 years. Needless to say, they werent Whirlpools. I really would like to have it replaced. I dont think its fair to me that I should have to wait for a repairman to come out and tell me he doesnt have the part and has to come back. I did take out the extended warranty, which cost approximately $150.00 and that should not have to be.

I purchased this range in 2010 and needed to replace the control panel/switch membrane in 2011 and it was covered by the warranty. Then I purchased an extended warranty and needed to replace the same part again. Then I replaced it again in July 2016. This part cost $147 and you cannot operate the oven without it. There is something wrong with the range that is causing the failure and the cause of the failure should have been fixed when it was under warranty but now that it isnt under warranty, Whirlpool has refused to correct the problem or compensate me for the cost to replace the part.

My Whirlpool washer Cabrio wtw5640xw0 is 2 years old. The computer board is shot, the FOES off balance. To repair would be 554.00 plus tax. I have to say this is the worst washer I have ever bought. My niece told me she just replaced hers that she got 2 years ago also. There should be a recall on this washer. Also I was told the washer and dryer should not share the same outlet.

Our son-in-law bought us this Range. Before it was even a few months old the oven handle melted off, we called Whirlpool they sent a repairman to fix it. Now it is three years old, the same exact problem with the broiler handle. There should be a recall on this part, why in the world would a manufacturer use plastic for handles to begin with. Yes I can replace the part myself for $37.57 plus all other added fees but its not right nor fair when its a faulty part to begin with. My one and only new stove is actually a pain.

We purchased a Whirlpool Refrigerator Model Number WRS555SIHZ06 Serial Number HRA2506806 on July 15th 2021 from Lowes. First one from Lowes came off the truck damaged so working out of a cooler in the kitchen for 2 more weeks. Now 4 months later the compressor is out and all the food spoiled like $400 bucks gone and food is expensive these days. I called and Whirlpool said no food allowance and no replacement. Fridge can be brought over - so repairman will come out in 6 days and then say he has to order parts then I wait two more weeks then the repair. So 3 weeks without a fridge with the holidays coming up and people to feed and food to cook. This is going to be interesting. I hate Whirlpool Refrigerator - never again will I purchase one of this appliances. The GE I had for 12 years and no problem at all for 12 years. What is going on with these companies????