I purchased a washer and dryer set, the Cabrio Platinum Series WTW8500BRO, about 3 years ago. I had a UL code come up a year ago and the machine was serviced and all was back to normal. Then only 9 months later it started acting up again. This time it sounds like an airplane taking off and there is a black spatter leaking from underneath, also the lid lock stopped engaging. I started to look up the error code for the lid lock and while reviewing that issue it was an easy fix, however, the noise and black spatter issue led me to tons of horrible reviews about this product. It is a bearing/tub/shaft issue that is going to cost me $500 to fix. First off I did not pay cash for this set, I rented it for 3 years and paid twice what it’s worth, around $4,000. Stupid on my part but I couldn’t afford it the other way. Weekly payments were easier. Now I am scared to fix this product because of all the reviews I’ve seen from other consumers. I haven’t had the other issues like dirty clothes, not enough water, high cycle times because they all start with a high number but after it configured the load the time shrinks, but this major issue about the bearings, they say I have to replace the entire tub assembly which is half the cost of the unit. So stupid and I cannot believe Whirlpool is getting away with this crap. Please please please inform me about any lawsuits. I will gladly participate in that. They should be held accountable for such a worthless piece of junk. Like I said I am now afraid to fix this machine because from what I’m reading, more than likely it will only last a short time.

My Whirlpool Microwave was installed in my new home by the builder. As write this, my microwave is 1 year 2 months old. Just out of warranty. On this day first the turntable wouldnt stop turning with the door open or closed. One hour after this event, the interior light would not turn off. On half hour after this event...the microwave died.

Product number 0733318 Terrible water heater - Check valve went after 2 years. Replacement has to be shipped from TN. $30 to next day it or else I can take cold showers for a week. Warranty does not cover shipping or installation. My opinion, buy puts on WHR. Absolutely crappy product.

Whirlpool gold series wrf990slam02, just 2 years old bought from Lowes, and repairman just told me that it has a Freon leak which apparently happens often. Will have to replace some items that might fix it but he did not sound reassuring. RUN dont walk away from this brand. I looked up these refrigerators after this all started and they have a 1 star rating. I should have done my homework on this.

Our Whirlpool dryer broke less than 3 months after we bought it. We called Whirlpool and spent more than 2 hours on the phone. They sent someone out and that person told us he couldnt fix the part that was broken. He gave us a phone number to call and we called and spent another hour on the phone after which we were told to call Whirlpool back. We called them on 3 separate days and spent hours on the phone trying to contact real people. After another week (during which time the dryer went out of warranty) we had to call someone to fix it. After that we spend a month calling and emailing Whirlpool to get reimbursed for the almost $400 we spent fixing it. No luck. We were told that it was out of warranty and we didnt use a Whirlpool technician. I was hung up on, given the runaround through phone menus, continually told it wasnt the correct department, and finally that Whirlpool doesnt cover it. Bottom line is...never buy Whirlpool.

This washing machine has been nothing but a problem from the beginning. Theres always something wrong with it. Things that cost so much should last much longer than a couple of years! I have to clean out the drain about every 3rd time I use it or it wont spin out as well.

We purchased a Whirlpool fridge from Future Shop four years ago. It was delivered by professional movers and we plugged it in and smoke filled the house. We called Future Shop and very soon, another fridge arrived on the back of a pickup truck (no box or papers, etc.). This fridge is slowly ruining our kitchen floor as from time to time, we notice a puddle of water leaking from under the fridge. We called the store a few times but were told its normal for a fridge to do that in hot weather.

I have a Whirlpool built-in double oven. It is 7 years old. The top oven has overheated 3 times with food in it and it locks the door. The oven beeps and says, Too hot, and locks the door. Luckily I was in the kitchen when it overheated, so I could turn the oven off. After turning the oven off, the oven has to cool off before the door will unlock and the food can be taken out. By then, the food is really burnt.I called Whirlpool to see if there is a recall and they said, No recall, and the oven was out of warranty. So I called the repair shop. They said it was the control board and they were not sure they could get a new control board. I may have to find someone that can rebuild this control board. They said not to use the oven. It could cause a fire. I would think that they should recall these ovens. They should have a safety switch that shuts the oven off if it overheats like mine has done.

When I bought this stove, I already had a glass top (Sears) which was satisfactory but I changed to get a convection oven, never had a problem cleaning the glass top. To me, Whirlpool was, and I emphasize WAS, a reputable manufacturer and the stove offered everything I needed. Not so, the glass top is a nightmare to clean; no amount of elbow grease works. It is like cooking on a mirror. Talked to everyone I contacted but, it seems, I am the faulty element in this problem: I DONT KNOW HOW TO CLEAN!!! YOU NEED A FIRST OF SOMETHING FROM TIME TO TIME AND THIS WAS A FIRST FOR ME.They told me the only solution they could offer was to buy their own cleaner. Why do they need to market their own cleaner? I did not buy a museum piece that needed to be treated with special care, I bought a stove to cook on. I want as many people as possible to know about that uncleanable glass top. Every time I need to cook, I cringe at the amount of time and effort I will have to spend to get it clean. I am not a novice, I have been doing housework for the past 60 years. Beware, it is a most frustrating situation to having paid top dollars and to be stuck with a product that brings such frustrations. By the way, it was bought at The Brick in Canada. They were not helpful either.

I bought an whirlpool stove from conn store in 2007. The oven hasnt work right since day one. They send different people out to service it - still dont work the right. We smell gas when we try to light it. It wont come on 90 percent of the time, sometime we have wait a while to start it. They refuse to exchange from day one, we cant afford to throw our money away so we do more top cooking than bottom.

I purchased a Cabrio washer and dryer in 2011 and sold it in 2012 for half the price. I was tired of my clothes not being cleaned. My husband and I work in an office environment so our clothes do not get real dirty. On the other hand, we do work around the house and garden. When I put black pants in the washer, then take them out, they look clean because the mud is still wet. When I take them out of the dryer, it is dry mud. I called the company and they said get someone in our area to come in and see if anything is wrong. Yep, they came in, charged me $150 and said that nothing is wrong; they cannot find one thing wrong. I used the washer for about another 6 months and thought, This is crazy! My towels, bedding, nothing is clean. I then sold it for half price and I am now using a totally different brand. I will never purchase a Whirlpool again!

We have had nothing but problems out of our refrigerator in the past 5 months. We purchased it a year ago in April and they have already replaced 7 parts on it. It still doesn’t freeze, and we have no ice... We will NEVER buy another Whirlpool product ever again!!!

We purchased the Whirlpool Gold Series smooth top stove from Lowes in December of 2013. The stove is not even 2 years old and it doesnt work. Last September, I noticed a few times that while baking food in the oven, it was burnt after only 10 minutes, due to a runaway temperature. After that, the oven wouldnt heat up properly, it would take too long to bake anything because the temperature wouldnt reach the reading on the display. Then it just stopped baking or broiling all together with the error Feature unavailable. Weve had a serviceman out at least 3 times. Of course, the warrantys run out and its cost us close to $500 to keep fixing it, and two motherboards and a bottom element later, its still not fixed. They wanted to order 2 more parts at our expense, but we cant continue trying to fix this lemon. I will be shopping for another oven, and will never recommend Whirlpool to anyone.

We bought a Whirlpool side by side refrigerator new. When the first one was delivered it had electronic problems. We sent that one back. The next one, same model, seemed to be alright for a few days then it developed electronic problems. My son discovered the problem was caused by a faulty door panel in the freezer. The panel would come loose and if you knocked it back in place the electronics would work until the panel came loose again. Whirlpool would do nothing about our complaint. Now the refrigerator section freezes things. We paid to have it fixed 2 months ago and now have the problem again. The repairman said he had brought up concerns in meetings about the same door problems and been blown off. Our food is freezing in the refrigerator again and Whirlpool has blown us off again. We will never buy Whirlpool again. I trusted Consumers Report when I bought the Whirlpool and that goes to show you that doesnt always work either.

We purchased our Whirlpool french door refrigerator with bottom freezer from Lowes. A few months after purchasing, we noticed a pool of water on the floor, resulting from what looked like a leak coming from the ice maker. After contacting customer service, they sent a repair company to service the fridge. This rep stayed no longer than 5 minutes and barely looked at the appliance. He said my refrigerator was not under warranty, which was **, as I personally registered the refrigerator the day it was. My kitchen floor is ruined as a result. I will NEVER purchase another product from this company again. They seemingly left a faulty product on the market and failed to inform me about the known issue. Then they failed to quickly provide needed repair or replacement in a timely manner. They also refuse to reimburse me for the food loss, which would not have ever occurred had they handled the issue appropriately from the beginning. TERRIBLE company. In addition, since Lowes is aware of the reputation of this company and continue to sell their defective products... I will not be shopping at Lowes anymore! Both this companies should NOT be in business!!!

If you are considering a Cabrio washing machine, save yourself the aggravation and buy something else. I purchased a Cabrio model WTW5640X from Lowes 2 years ago. It has been one disappointment after another. First, the clothes were coming out really wrinkled and not fully rinsed. I now routinely use the extra rinse cycle. I also started washing very small loads with hardly any soap (and yes, I use the HE detergent). That works for me, but its not practical for a household of more than 2.This machine is also not for anyone with kids or who expects to remove routine soils. It doesnt clean well. White socks start looking dingy after a few washes, and even the hot cycle with bleach doesnt get whites white. Now, the washer has started shutting off with the clothes still soaking wet. I can press the Drain & Spin cycle to get it finish the job, but that adds another 13 minutes to the 63 minutes it already takes for a regular cycle with the extra rinse. I so wish I had not replaced my 15 year old Kenmore.

I just purchased a brand new refrigerator from Whirpool and after 2 weeks been delivered I started having a lot of issues. They sent a technician twice to get it FIX but Im still having the same problem. And they dont want to replace the unit. They want to keep sending technicians to make the same repairs. Its a NIGHTMARE!! Please do yourself a big favor and buy a different brand. I dont recommend!! By the way this appliances are made in MEXICO!!

I purchased a range top from Lowes and a month and half my burners go out. I call Whirlpool and a service technician came out. Said that he cant repair the stove because a bug had burned out the burners and he cant repair the stove. I call Whirlpool and they told me that voids my warranty with them even though my stove is not even two months old that will not repair it and I will have to pay for it to be repaired. I asked Lowes and they told me that they only take back big appliances back before 30 days. Now I am stuck with a stove that I paid 700.00 for that does not work and I have 4 children to feed. I am sickened on how Whirlpool can do this to a hard working family that just wants a good stove. I hope this helps another hard working family. Do your research before buying from Whirlpool. I wish I would have.

Yes, Whirlpool makes Maytag, Im still paying for this junk. Too much to go into detail. I had to bypass the crummy fuse system in the Bravo dryer and hook up my own 15amp automotive fuse in the dryer to keep it working. This after two lame under-contract Maytag repairmen replaced the dreaded board, which did nothing. The washer goes cabunk, cabunk, cabunk throughout the house and shuts down with an unlevel code (no matter how level the load is) every time it does its load during the spin cycle. The dishwasher handle broke off and had to use a screwdriver to pry the handle latch open, until realized it doesnt even lock anyway and just pulled the door open. Now, the dishwasher has this noise problem which means they designed it to allow pieces of debris to escape past the trap like my other dishwasher had that was easy to remove and clean. Do not, I repeat, do not pay the $3,500+ I paid for this junk. Go buy a Kenmore thats 15 years old off of Craigslist! Youll be better off and it will last longer.

The side-by-side with the lower freezer was one of my all-time favorite units Ive ever had. The capacity of the interior was expected to be better, particularly the freezer, but it was effective in getting to the items I needed. Storing was good, but the freezer had trays in the upper portion that I could see when looking down, as Im over 6 tall.

In November 2016 I took delivery of a Whirlpool WRF757SDEE French door unit. One month later: In December 2016, it needed a new ice maker, as it never did fill the ice bucket and they were always melted together. Two months later: In February 2017, a thermal fuse had to be replaced—refrigerator compartment wasn’t cold enough. 8 months later, Aug 2017, it needed electronic circuit board replaced, as refrigerator compartment completely froze up. November 18, 2017 manufacturers one year warranty expired. BUT, I HAD PURCHASED AN EXTENDED WARRANTY! 4 years from NSI Protection Plus (a joke, see my review.)December 31, 2017: One year and one month after delivery, the unit stopped cooling completely. My local appliance store where I purchased sent out a tech and took it into the shop for diagnosis. They found the sealed system was kaput. Couldn’t get the temp below 67 degrees. My dealer was great and sent out a loaner after a week, and for almost 7 weeks they argued for a replacement with NSI Protection Plus. Finally on February 8, 2018, they threatened to take them to court and they paid $15 less than my purchase price. I’m out $189 for the “warranty,” $188.48 sales tax and $89.95 delivery. And I have to go buy another refrigerator. It won’t be a Whirlpool.

First of all, Whirlpool is fully aware of the problems with water heaters and intentionally places requirements on the consumer until they give up. This info from a distributor. I bought 30 gal. gas water heater 7 months ago. Six days ago the pilot light went out. Went to Lowes (purchased there) and bought a replacement. Wrong one. Returned to store and was told they dont stock repair parts, call factory. Monday called warranty number. They offers to send thermopile, it would arrive in 5 days. I paid $30 for overnight. Plumber installed new part. Still doesnt work. Whirlpool says have the plumber call them theyll walk him through troubleshooting. I ask, Whos paying the plumber? They reply, You are. Plumber calls Whirlpool. They tell him to clean the screen. He does. They tell him to disassemble the burner. I stop plumber. I ask Whirlpool, What if its not the burner? They reply, Then well troubleshoot something else. Meanwhile Im 5 days without hot water. I go to Lowes where heater was purchased. The manager thought it funny Im another victim. I ask, Why doesnt Lowes stock heater parts? He says because Whirlpool doesnt let them carry parts. Im beat. I surrender. Parts from Whirlpool would take another 5 days and theres no assurance itll work. Lowes refuses to assist.I go to Sutherlands and buy a $450 Rheem on recommendation from plumber. Manager from Sutherlands hears my sad story and writes on receipt: Any warranty failure and Sutherlands will replace water heater free. He signs his name on receipt. I pay plumber to swap out heaters. Anybody want a 7 month old Whirlpool water heater. Like new. Cheap! By the way... I originally went to a major appliance parts store asking for a thermocouple for a Whirlpool. The three guys at the counter started laughing Hey we got another one looking for Whirlpool parts. They didnt have them either. Lesson learned.

Whirlpool Duet Steam Front Loading Washer Model #WFW9750WW01 - The washer is only 5 years old and sounds like the space shuttle landing while in the spin cycle. Cost to repair parts only will be $896.87. The bearings among other parts are shot. I will NEVER own another Whirlpool appliance under any circumstance. Angry is putting it lightly!!!

We bought a Whirlpool range. The same day we got it the burner exploded and my electricity went off. I called the customer service to request a replace, they told me a technician had to go and look at it. They did. I had to miss a day of work as they come between 9 to 5 pm (will not tell you what time). The guy say the range is defective (really!??) and will need to request parts. I called them again (after 15 times you wait minimum 30 min each time). They told me they can replace the parts. I said I bought a new appliance not an use one. Money back. Told me somebody will contact me. Week later nobody contact me and still waiting 30 min each time. I called nobody answer my calls. I wonder I may get somebody if I wait hours? No idea. Please do not buy from this guys... They are bad in all the way.

I had to purchase a new fridge quickly due to a power surge and this was the only one available with features I wanted. It is too small, but thats not the fridges fault. Has worked well and easy to clean. Simple white fridge that Id recommend. Not expensive and for the past year+ dependable.

We have had this washer for a year and the longest it has run before breaking down is 3 weeks. Since it takes longer than that to get a repairman out to look at it and another 2 to 4 weeks to get parts, it has run less than half of the time we have owned it. This thing is a hunk of junk. Dont ever consider purchasing one of these lemons.

Have a Whirlpool side by side about a year and a half old. Fridge started getting warm, so when I contacted the Whirlpool co, they informed me and sold me a year warranty to cover what the problem is and anything that would go wrong in the next year. The warranty is through Assurant. After contacting them, I found out they could not have a repairman out for another week. Wasnt happy, but nothing I could do. They found out the compressor was bad, ordered the part which showed up the next day, but could not come out to install it for another week. Getting more upset. Put it in and my fridge was hotter than before. Called and they could not have anyone out for (you got it) another week. The new compressor was bad. Ordered a second one, came the next day, and they put a rush on the repair so I only had to wait 4 days this time. Guess what, it still does not work. Had to wait another 4 days for someone to come out. So tomorrow is the day. We shall see will it be another compressor and another week to put it in? I never heard of any company stretching a repair over a months time. I am so angry with Whirlpool, Assurant and A&E repair company; you just dont know. I would not recommend buying or going through these companies. This is very unprofessional.

Model: Whirlpool Professional FF 32 Elite. Purchase date: 06/2009. Problem: Temperature maintenance issue. The basic need of refrigerator - unable to set/maintain temperature. The cooling system is not working! Poor customer service: Representative charged for visit. The representative is unable to find the root cause! Approximate expense of 4-5k with no guarantee of problem being fixed. Better go for other brands like LG, Samsung.

Takes 2 or 3 full cycles to dry small load. Big disappointment, drying is such a horrible experience since the clothes never dry when I expect them to. Not satisfied at all.

I really like the microwave. It performs all the preset functions very well. I’m not that thrilled with the refrigerator and dishwasher though. I do live in an apartment and I’m sure they are cheaper models of these appliances.

Purchased a home recently that had a Whirlpool dishwasher installed within it. Havent lived here for more than 2 weeks. Go to use the dishwasher a week ago and the dishwasher wont turn on. Its brand new! We tried resetting the breaker and all the tricks on the website page. So we called Whirlpool to have them send someone out and diagnose the problem... a week later. The appliance repair man comes out and says its not receiving the proper voltage for the dishwasher to run. So I contact the electric company that installed the electric wires within the home and they came out the next day to check their work. The electrician found that there was the proper voltage coming into the lines for the dishwasher to run and in fact it is the dishwasher. So at this point Im back to square one and called Whirlpool again. At this point, I just wanted them to replace the dishwasher with a new one (same model, no upgrade) since it hasnt even been 30 days of owning the thing and its already having issues. I havent even used it once. I didnt think I was crazy for asking for a new one. Especially when the problem seems to be electrically related. They tell me another person has to come back out and deem the product unrepairable for them to exchange the product for a new one. They tell me its going to be yet again another week for someone to come deem it repairable or not. But wait heres a 75 dollar Visa gift card for your inconvenience. How about you spend the 75 dollars on hiring a technician to come fix it today? Had a similar problem with a LG appliance and they sent me a new one with no hassle without even sending a tech out to see if it was repairable or not. Buyers beware! Dont waste your money on Whirlpool. Clearly they do not care about their customers. They would rather spend more money in technician fees than to just admit their product isnt functioning correctly and replace it.

The ice maker only makes enough ice for two small glasses. I wish Whirlpool would buy it back and let me buy a new side-by-side. I have to buy bags of ice because of this. I truly am very unhappy with this Whirlpool with the freezer at the bottom. For what I paid for it, this refrigerator is not worth the money. The model is G165DRXY07.

Just bought this washer, its making a lot of noise, sounds like something is grinding (metal, gears, etc). I thought Whirlpool was suppose to be good. I just had my Maytag go out after 18 years of service, thought about getting another Maytag but found out Whirlpool makes those. As many complaint as I see, seems there needs to be a class action lawsuit against Whirlpool for shoddy work.

I bought a Whirlpool refrigerator water filter from the Marcone distributor. This distributor, whose name I received from calling the 800 number in your manual, did not send instructions on installation. I called Whirlpool and they did not have instructions on installation. The product is 4392949. In talking with your customer service department filters, I learned that the young man knew nothing about filters. He told me that the filter that I purchased was the wrong one. Its interesting that he tried to convince me without knowing my refrigerator model number. I asked if he wanted the model number and he said, yes, please. It was very sad how I had to do a song and dance with an idiot. I had no help from your company. I will return this water filter because I was not provided instructions for installation. Neither can your people produce them. For this reason, I will never purchase Whirlpool again.

Bearing on washer drum began getting louder at two years. Service man stated that Tide and a few other detergents were destroying the washer bearing seal. He told us that neither Tide nor Whirlpool will admit the problem exists. The cost of repairing the washer is close to the purchase price. Whirlpool should be subject to a class action lawsuit!

DO NOT buy Whirlpool branded electric ovens. Whirlpool put out an update and it fried the control board of our electric built in oven. They refuse to fix it. They have kept us on hold for two hours and then tell us there is nothing they can do to fix it. We had an extended warranty that just “disappeared from their system.” They told us someone would call back us but no one has. This was an update we were told we had to run in order to use the associated APP. Our oven is only 2-years old. We now will need to pay for the repair ourselves. DO NOT BUY.

Brand new dishwasher never worked. After getting the runaround from Bethel Park Home Depot. I was told I had to call Whirlpool. After being on hold 3 separate times for more than 12 minutes each time, they scheduled a repairman in a weeks time. He said the motor was bad and had to order. Wont be back out until after Christmas. I asked Whirlpool to replace this lemon. Customer service told me they never replace if they can fix. What if something else is wrong? They didnt care. Very rude. Told me manager would tell me the same thing. Never buy Whirlpool. Appliances are faulty and customer service rude. This has been a nightmare experience. Feeling very helpless at this point.

We bought a complete set of Whirlpool Appliances three years ago. The set we bought were in the upper price range. In the past three years: The freezer began forming ice on the bottom which melted and poured water all over the floor (a unit on the freezer had to be replaced 18 months ago). An element on the stove quit working and had to be replaced (12 months ago). The ice maker quit working and had to be completely replaced (9 months ago). The dishwasher quit working and the entire motor had to be replaced (3 months ago). The ice maker quit working again four days ago. The repair person who just came said the entire unit needed to be replaced, AGAIN. He said the warranty on the part is only 6 months. I called Whirlpool itself - their warranty is only 1 year. The fact that their warranties are so short, and there are so many problems with their products is evidence that they do not make products to actually work. They simply make them to sell. They do not care if the product works once the consumer has paid for it. This was obvious in my conversation with the Whirlpool service person. She took 10 minutes to gather all my personal information then took 10 seconds to tell me there was nothing they would do.

I purchased a refrigerator Model# WRF736SDAW12 on 8/9/14 and from day two, Ive had nothing but problems with the ice maker. We NEVER use crushed ice, but we get a lot of crushed along with cubed and crushed/shards of ice all over my fridge, hands and floor. My daughter (wearing her heels) already slipped and fell while walking past the fridge, not realizing that there was ice lying on the floor because my floor is light/multicolored, so we cant see the ice.After several calls, the repair person replaced all the components of the ice maker and the repair person was told (2/26/15) from the Whirlpool tech that we would just have to live with the problem because its normal and he was advised to tell me to get a larger glass. The repair person looked at my glass, seeing that it was already large, shook his head and said Whirlpool must want me to start using a bowl to catch all the ice. I couldnt believe it?! I bought this fridge expecting to receive ONLY cubed ice and yet I dont, so Im sure why they put that cubed feature on there when I cant utilize it. I only want a little ice, but the first thing that comes out is the crushed ice, and in order for me to receive more cubed ice, I have to fill up the entire cup that includes the crushed/shards of ice which floats to the top and ends up in my mouth. Thats the purpose of me selecting cubed, so I dont have to drink it!After the repair man left, I called customer service (2/26/15) and she told me that ice gets stuck in the chute?, so thats why I get crushed ice, but its normal she says. How is that normal? Please read all the reviews/complaints from both the Whirlpools and on Home Depots website for this model and you’ll see this is a problem, there is a flaw in the design.I cant believe a big company such as Whirlpool would treat me so poorly and brush me off like this. After the many posts I put on their Facebook page, they over and over say they will be in contact with me. I have yet to hear from them. I found another story on Pissed Consumer where a senior fell due to the ice falling all over the floor, so its not just me that it has happened to. Theyre putting people in a hazardous situation and they dont care.I have an autistic son who gets ice constantly, I can’t supervise his every move and I’m not able to keep up with his dropped ice nor can he remember to look down for it. I’m concerned that next time my daughter falls; she won’t be so lucky and could sprain or break something. How about my visitors? Do I worry about them suing me when they fall? I’m not so annoyed at the fact that I step on water with my dry socks or the 24/7 noise from the motor or the left door not shutting all the way than I am with the safety of my family.

The first day I set foot in IKEA changed my life, innovative and sensible and affordable. Some years later I had the opportunity to remodel a kitchen and I immediately thought of IKEA. I used their online planner, researched the appliances and knew that they were made by Whirlpool and that they offered a kitchen package discount if I bought 3 or more appliances with all the cabinetry. So I hurriedly designed the entire kitchen from top to bottom with IKEA.Included in the design was my center piece, my 5 burner Praktfull Pro Gas/Convection oven range with stainless steel backsplash and top of the line hood fan, basically a thing of beauty! I loved it and I visited the store several times to look at it. I finally bought everything, and installed it. Absolutely the most beautiful kitchen in the world.We have a historic building and were on several historic tours, interviewed for the newspaper, our kitchen was the highlight of the tour. My gas range drew oooos and awwws. The range is an exceptional appliance, beautiful and amazingly efficient, easy to clean…I was in love. Then one day it happened, the love affair was quickly over, devastatingly over. The door fell off the oven and the hinge broke! Yes you heard me right, it fell off, but that is not the worst part. It appears that not only are there no parts to fix it… there IS no fix for it, period. The door fell off because it had been glued on!!! Yes glued on. Whirlpool and IKEA had actually manufactured an appliance that failed in less than 4 years of use and no apparent intention to ever provide service or parts for it. This is criminal and they should be fined for their neglect of the customer, their calculated malfeasance and fraud to the customer.So my beautiful kitchen has a big black angry cavity in it and now I must try to find a new range that will fit in the opening left by this piece of junk and also pay probably over $2,000 to $4,000 for it. Most of all I am heart broken, mad and distrustful of anything IKEA in the future. Oh and by the way, my entire house is IKEA, my living room, my patio, my bedroom (s), my library, my office! Ive spent thousands and thousands of dollars at IKEA. No more! THE FINAL INSULT: Ironically…. my kitchen was featured on the IKEA website!!!

I bought a whirlpool W 10632082A a yr ago. I read the reviews and thought it was a good product. I was wrong. It has never washed the dishes good. It has terrible screens that always get clogged. The dishes never get dry. I think the dishes would get cleaner throwing them in the yard and spraying them off with a hose. I would not recommend this product at all.

After having an expensive front loader (ugh) we purchased the Whirlpool Cabrio top loader (wow)! Best washer ever owned, wouldn’t trade it for any on the market! It has been as great and problem free as the front loader was terrible with cleaning and smell.

7 months ago we had a Whirlpool dishwasher installed into our home. While away on vacation the piece inside malfunctioned and caused major damage as water filled the home. Whirlpool claims, that because it’s a part that they contract out to another company, they “Whirlpool” are not responsible! If you purchase a product from Whirlpool and they put their name on that product, then Whirlpool should stand by its product. Well... beware, you’re not going to compensate from Whirlpool! We urge you, make sure of whom the parts of the product your buying from belong to, before you buy it FIRST! Never again!

We purchased the model WFC7500VW, 24” washer and accompanying dryer in June of 2015. Within a couple of months, the water pump went; also we continually had to take the front panel off and clean out the filter when we get an A11 code! Now we experienced an F06 code... This code means the washer can’t go into high speed. The repairman (Whirlpool recommended), told us that a new tachometer motor, etc would run $500-$800 with labor! He also said that the noise the drum made was bad. My dryer works fine (only complaint is the grinding noise it makes, which Whirlpool told me is normal)... I would like to purchase a new washer, but don’t know what will fit under the dryer. I do not want ANY Whirlpool product!

I rent a condo unit and hardly use the microwave. It is nice to have. Never had one over the stove and it came with the unit, so I gave mine away. After living here for 3 years I am now moving to another city 5 hours away. I noticed the other day when I went to melt butter for popcorn, the door crack, which I noticed the second year we lived here, has gotten worse. Not just worse, but the handle looks like one pull and its completely broken. My landlord expects us to pay for this. I am reading and I see that its from the heat from the stove, which is also a Whirlpool product, is to blame, not the user. How is this right, how is this fair?? When we move we will have to buy a new microwave, that will sit once again on my beautiful microwave cabinet and I promise, it WILL NOT be a Whirlpool!!!

Whirlpool refrigerator Model WRT771RWYW01 - Having been pleased with my old Whirlpool, I made the mistake of buying one now made outside the US. First, we had to have the cold cut tray replaced, which was covered in our warranty and not a problem. Then, we complained because you can only put things on the front half of the shelves or they freeze solid. We were told, This is the way they are made, dont put things in the back.” So, I have to put my eggs in sideways so the back ones dont freeze and cant use the back portion of the refrigerator shelves. I paid a lot and I am angry. Lets go back to the US people where things were made right.

I have a Whirlpool Gas Water Heater, product #0733136, that was installed in 2010. The pilot has repeatedly gone out and had to be re-lit. After reading some of the comments, I am amazed that other people were told to verify gas supply with the gas company (done) and clean the air intake (done) and then to call customer service and be told to do the intake cleaning again (done professionally six days ago). I will never buy another Whirlpool appliance, and fortunately, I am in property management and can advise others to avoid this company as well. I am extremely disappointed in Lowes for not doing a better job of providing reliable choices for their customers especially after these many complaints over the years. I have decided to replace the water heater with another brand immediately.

I paid big bucks for a five burner, convection stove. I had a pot of boiling water on and the steam melted the plastic cover over the controls. Whirlpool said I had to buy the whole electronic panel. Close to $175.00!

The Whirlpool duet model wfw9150ww01 washing machine is a piece junk. After using it for two years, the bearing has gone out on it and it sounds like a freight train. It will cost $600 to repair it. We only paid $575 for it. What a rip off. Whirlpool makes junk only. Buy something else.

In remodeling a house, we got all Whirlpool appliances for the kitchen, right when the lockdown started our freezer went out, 8 visits later from a local repair person, Whirpool will not honor the warranty and get us a new fridge!!! They just want the repair guy to keep replacing all the parts he has already replaced, the repair guy is beyond frustrated with Whirlpool and their crap!!! Never again, totally lost a customer here.

I had a kitchen fire in 1999. All appliances were replaced with Stainless Steel Whirlpool. My old fridge was an 18 y.o. Whirlpool and still works fine in the garage. My old above range microwave was 12 y.o. and worked fine, I should have kept it. I had to replace my new Whirlpool Microwave after 4 years and 4 repairs. (Main Power Diode kept failing). Now my Whirlpool Gold fridge is not defrosting, even the freezer light switch is frozen. This French door freezer also seems to have less capacity than my old upright freezer. The retailer seemed sympathetic and pathetic. They would not budge on repairs. I told the contractor that did the rehab on my house what happened, he said he would stay away from Whirlpool and that retailer.

I bought this washer because we are a family of 6 that washed a lot of laundry. I bought the extended warranty from Lowes but not sure if this thing can even be fixed. The guy has been out twice. Replaced the control panel. I cannot wash more than 3 towels or it comes unbalanced and goes crazy. I need this fixed. I am so irritated. A recall needs to happen.

We Purchased our KitchenAid refrigerator from Home Depot. After 1 week we had issues with the ice maker, water dispenser and lights going on and off randomly. Technician comes 5 days later, he half way fixes it and discovers we need to order a part. The part took over a week to get and by the time he shows up to fix the refrigerator, it has now been TWO WEEKS with out our $4,000 refrigerator not working properly. Well, after trying to replace the part and spending 45 minutes on the phone with some engineer, it still wasn’t fixed. He Says to us “hey good news youre getting a new refrigerator”. Good news my **. It’s now been THREE weeks and it turns out the new one isn’t coming for another week. Customer serves reps. are really good at apologizing for the inconvenience but Whirlpool has Done NOTHING to composite us. DO NOT BUY WHIRLPOOL.

Purchased a new Whirlpool washer and dryer at Best Buy 6 months ago. We complained to Best Buy and Whirlpool about our clothes not getting cleaned. In other words, my clothes are coming out of the washer dirty. My make-up towels come out with make-up, my husband’s fishing clothes smells like fish and my son’s bike riding clothes is full of dirt. Whirlpool’s answer was the technician is reporting that the machine is working fine. Whirlpool told me to use different cycles and detergent etc. and I have done everything they ask, but my clothes are still the same. I told them this is a defected item. A washer should do its job - wash dirt and smells out. I want a different washer and they refuse to exchange this item for another washer after a second call to technician. Best Buy is telling us there nothing they can do for us. What has America come to? The manufacturers and dealers are selling to consumers and taking advantage of them by not responding to the needs of the consumer. In other words, we the consumers pay for product, take time from work and personal time to reports these problems and we get nothing back, just the run around. Is there something we can do? What can we do? This is very frustrating. We work for what we need. We pay for what we need and we dont get what we need. On the other hand, the manufacturer and dealer get what they need, our hard working money. What can we, the consumer, do to get our hard working money worth????? If anyone knows, please share your experience.

I bought a French door Whirlpool refrigerator. It is very pretty. But you always got to double-check to make sure the freezer door is closed. Almost all my house guests leave it slightly cracked because it does not close conveniently like other refrigerators. Water freezes up all over the freezer. It even freezes the fan inside to where it starts making loud noises. I got a chip ice out of this freezer almost every day. I even had to defrost it completely to get the fans to start working properly.

I purchased the hot water tank from Lowes 3 years for over $500.00 within the first year, I experienced issues. I have the same pilot light problems as everybody else. I have hired a plumber four or 5 times to clean and blow everything out as instructed by Whirlpool. The hot water heater will not stay lit. The plumber has replaced every part possible two times. Customer service continues to inform me to do this and that and everything has already been done. I am without hot water again with children in the house. Once again, we are boiling hot water so that we can bathe--total inconvenience. This product is defective, and has cost me money to hire a plumber each time. I would never recommend this product to anyone!

Sturdy, durable, and flawless operation, from the 5 multi style smooth top elements to the self cleaning convection oven with the secluded bottom element. It is a sleek clean looking appliance, and its the best weve ever owned. To one that says they dont make them like they used to, I say thank God!

Doesnt clean unless you prewash (by hand). Top rack unstable, falls off runner easily. Level of liquid indicator on rinse aid container broke so I cant tell how much is in it. Main door spring doesnt work so that you cant open door halfway. It flops all the way open. Very ordinary features and I dont use the dry feature. Nothing to praise here. Size is adequate for my needs. However, the bottom section where plates go isnt well designed. Dishes dont fit well. You cant put the plates in a line but there are space left over on the side thats wasted. This is the worst dishwasher I ever had. They seem to get flimsier all the time.

We've had a of Whirlpool washer and dryer for well over 8 years now. The only thing we've had done to it during that time was to give it a "tune up". That was done by a friend and only took a half hour or so. I don't know exactly what he did to it but the "tune up" didn't require any parts. In fact, when my friend was finished with his version of a tune up, it was as if it were turbo-charged and our clothes came out cleaner than ever. The washer runs quietly, as far as washers go, and the capacity, washing options, etc. are perfect for a washer that gets a ton of usage.

Water began accumulating on the floor, dripping out of the freezer 16 months from installation. Upon investigating I found the bottom of the freezer had a solid sheet of ice on it. Water was dripping out from the back of the freezer and collecting until it froze. I followed a YouTube video that explained the problem, the freezer drain clogs. The video continued with a how-to dismantle the freezer to defrost the drain and drain the water. Apparently the drain is too small and the fix is a new grommet which costs approximately $27.00. I followed the YouTube video and TEMPORARILY fixed the trouble myself. This is a Whirlpool defect, aka, poor design. What is Whirlpool offering to customers to permanently solve this problem at no cost?

I had my entire kitchen re-modeled in May of 2013 and purchase all new Whirlpool appliances. I work for Standard Pacific Homes and purchase the identical appliances we provide in our homes. I am so disappointed in the refrigerator. Two months ago it stopped making ice and I was told to replace the filter and it would be OK. I did that and still no ice. I bought ice trays. A couple of days ago, I came home to find water on my kitchen floor coming from under the refrigerator. I called Whirlpool again and no real help.... Told me to call Lowes. I called Lowes and they gave me 3 more numbers to call for service. None of those service providers had any available appointments and told me to call Whirlpool. Meanwhile my refrigerator is standing in the middle of my kitchen so I can keep the water mopped up. The refrigerator was so difficult to move. Getting the feet moved up so the wheels could touch the floor took an hour and I ended up with bruised hands. My lesson in this is to buy a better brand next time and go top of the line. I sell these to our buyers at Standard Pacific Homes everyday..... Wish I could believe in the product.

In 2006, I paid $1,300 for above fridge and bought extended warranty. Within a year, I had four service calls for condensation in bins that causes freezing of lunchmeat, veggies, etc. and anything put in them. The A&E service company said to use plastic bags and then said I should keep the bin drawers open at an inch so air could flow. Next call said vacuuming underneath would solve it. Final call said again to use bags and suggested modifying the fridge by making a hole in the sidewall (which would nullify the warranty).Since I declined modifying the fridge, he contacted Whirlpool saying I declined service. I still have this problem, was going to call for service because I could really use the space the drawer provides but I have a feeling I will just be throwing money away. I was going to contact Whirlpool but Ive done that too. I feel totally ripped off on an item that should have quite a few years of service left.

Whirlpool makes a beautiful product that does not last. I bought model WRX988SIBM in April 2015. Two years later the compressor is bad and no warranty coverage. Do not buy this model. It does not carry the Whirlpool 2-5 year sealed refrigeration warranty. Its amazing that an appliance that retails over $3K only comes with a 1 year sealed refrigeration warranty when Whirlpool offers it on other models. Be sure you know what your warranty coverage is before you buy any Whirlpool product.

I have used Kenmore products for about 50 years, so when it came time to replace my old washer I looked at Kenmore/Whirlpool. I upgraded to the top of the line. I had been warned by 2 service techs (2 different companies) that had tried to keep my old Kenmore alive that the new ones are not up to par compared to the old ones. The first very small load that I tried, was not even thoroughly wet when I took it out to put in the dryer. 1st service call, tech suggested that I put machine on extra water.That helped sort of. A few weeks later, wash is not getting clean. Called Whirlpool, they suggested getting the washer cleaner and clean the washer. Went out and bought a special cleaner, $10-12 and two cleanings later using the extra water and extra wash water I now was getting cleaner clothes. They said I would need to clean the washer every 2 to 4 weeks. I have continued to use washer but frequently have to rewash about 1 in every 5 to 10 loads as it doesnt always clean everything in the load. Called the Co., they sent service out, they said its OK!In Jan. We went out of town for 2 weeks. The washer had not been used for 4 days before we left. Came home to water all over the floor which are hardwood. Needless to say our hardwood is all warped! Service came out, ran the washer for about 15 min. and said it was fine, nothing wrong! Called Whirlpool again! Washer is now out of warranty. They said call a local service, out of their hands as it is out of warranty! Nothing more than they can do.I have used Kenmore/Whirlpool Appliances all my life and they have been wonderful. The new ones are garbage as far as I can tell. I have a Refer that is now 3-4 years old and I have had problems with that, a new dishwasher that is 2ish and have had service out on that one, now my brand new washer top of the line and it is so bad I am afraid to use it unless I am sitting right in front of it watching it! Further if you have the rinse cycle on the clothes come out so wrinkled that you need to get out your iron out and iron everything including sheets and linens. Lucky that I did not replace my old dryer! Do I recommend Whirlpool anymore? Not on your life. I wish I knew what to replace them with!

When you first get the washer it looks like it can get the job done. Its the brand name and you trust to get the best clean from the washer. After a couple of months I dont see them clean. It washes with a couple of shakes back and forth and when my clothes are ready they seem like they were dipped in water. Not clean. It has all these fancy buttons for all different types of cycles and loads and they all seem to wash the same. As a mother of 3 kids I want my kids to put on CLEAN clothes. Not clothes that look like they have just been dipped in the water with detergent. I feel a good on cleaning board and my hands do a lot more than these high priced washers.

I see that I am not the only one with the same pilot problem. I just purchased this new model that came out last summer. I bought my new water heater in September and just this past weekend, it messed up. I have not had it for 8 months. Whirlpool sent out a technician yesterday and he said the assembly is not good and the pilot would not light. Well they sent me a replacement part and they are coming out today to install it. The funny thing was that the technician said, Oh, these are hard to work with. We have a lot of problems with these models and they just came out last summer. Its the on that has the little box and you push the pilot button in and hold it until the red light comes on. Anyway, he said he didnt carry parts for that one, only the old ones which last longer. The ones that have the black round circle that looks like a thermostat. I said, Really? Well the reason I bought this water heater is because my last one that I bought 2 years ago kept having the same issue. Whirlpool sent me the assembly with the pilot and all 3 times and would never replace it. I got tired of it always messing up so after having it for 2 years, we just dumped it and went and bought this new model. Here we are 8 months since we bought it and the same thing is happening. I am so furious. I am pissed off that they dont recall these if they are defective. Why do they keep selling them if people have problems? My cousin called me a couple of months ago and asked if my husband could check her water heater and its the same type I had and it was doing the same thing. I will never buy another Whirlpool water heater again.

My stove has met all my baking and cooking needs. Love the self cleaning oven and I mean it does clean every bit. Always bakes at right temperature. I love it. All my pies and cakes come out perfect and the look of it is just pretty and matches my kitchen.

I bought a refrigerator from Lowe’s and the refrigerator had a lot of manufacturing defects. I called Whirlpool and 3 techs were sent to my house. After the last tech, Whirlpool decided to exchange the refrigerator. Since then, Whirlpool has been playing games with me.

This Whirlpool dishwasher is the worst dishwasher I have had in 45 years of using dishwashers. I have bought dishwashers, but now rent and so am stuck with this one. Initially, I complained to the landlord about the dishwasher not getting the dishes clean, so the repairman came and recommend replacement. Unfortunately, it was replaced with the same brand. The new one didnt wash any better than the old one so I pre-rinsed everything and the dishes still come out with sprayed dried food on them. The spray holes in the arms fill with food no matter how thoroughly I rinse the dishes. The silverware in the door rarely is clean. The filter is always coated with food particles. The top shelf is always worse than the bottom shelf. I have used inexpensive GEs before and nothing compares to the poor quality of the whirlpool.

I absolutely hate this washing machine. When I bought it a couple of years ago I thought it would be great for large items... NOT! It leaves white residue on dark colors but the MOST important issue is going off balance. The lid stays locked and you have to start the cycle from the beginning... What a waste!!! Never again will I get a Whirlpool.

Bought this washer 3 months ago. Absolutely hate it! Leaves white film on my clothes. Have to run all washes through a quick wash to get the film off. Hammers the water through the pipes, causing the fittings to come lose and leak! The spin cycle practically dries the clothes leaving them so wrinkled that I have to dry them longer to get the wrinkles out. Waste of my time and MONEY!

We bought all new appliances Stove, Frig., Microwave, and Washing machine. The washing machine does not get the clothes clean. Most of the time it either does not put enough water in to get the clothes wet or it will not spin. We had it less than six months and had to call for a repairman and to this day it is not any better. The Frig. we bought is noisy and makes a high pitch sound that sounds like a motorcycle taking off. We had everyone over at thanksgiving only to find out the ice maker had stopped working. The microwave does not heat very well at all and at times if you open the door before it has stopped it continues to run. Everything was purchased at the same time from Lowes about a year ago. I will never purchase another whirlpool appliance.

1st range arrived in June and would not heat to temperature. Sensor and control panel replaced. After 3 techs Whirlpool agreed to replace in September. 6 weeks later new range arrives. Protective film stuck to the lettering and when you try to remove it the lettering comes off. Chunk of enamel missing off inside oven door and defect in the glass cook top. Fast forward to today. THIRD range delivered. Same issue with the protective film and gouge in chalking around cooktop. Leons has been fantastic. They are replacing it with an entire new brand!

Originally installed early 2007, the very expensive unit went crazy after about 14 months, with random beeping noises, and non-response to keyboard entry. Sometimes unplugging the unit worked. When unplugging no longer worked, the unit was repaired by replacing the keyboard logic boards only to fail again the same way.about a year later. It appeared the heat or steam from the cooktop below the microwave was causing the failures, so we became careful to ensure the fan was on. Last week, after boiling some water, the unit failed again, with error code F2H2, the keyboard error. Didnt Whirlpool expect the microwave to survive heat or steam from the stove/cooktop below? Overall, the unit is great when it works. Unfortunately due to the large size of the 2 cu ft unit, only an identical unit will fit. Im skeptical of replacing my broken unit with another Whirlpool Velos unless this keyboard problem has been fixed in new units. Anybody know if Whirlpool has fixed this problem?

I am very impressed with Whirlpool. After seeing my review, they contacted me and offered to send the parts to fix the problem with the LED lights. They sent a Whirlpool authorized repairman to my home with the understanding that since the refrigerator is out of warranty, I would have to pay him. Whirlpool also asked me to return the faulty part so they can research the problem. We are once again happy owners of Whirlpool products. Thank you Whirlpool!

We acquired the Cabrio Six Sense washing machine through the purchase of our new home, and quickly realized why it was left behind. This thing is pretty and has lots of bells and whistles, but that is where it ends. I am very surprised to find out that Whirlpool put such a piece of junk out for purchase. I have owned Whirlpool products in the past and had great performance and quality. We will be pulling this hunk of junk from our laundry room and installing the GE washer that we already owned immediately. Anyone want a free washer?

Ive had trouble with my washing machine since the end of May 2011. I have had over 5 service/repair calls which still resulted with the same problem. By the way, I do have a warranty on this product (which hasnt seem to have helped at all). I have never had such poor customer service in my life as I have had from Sears and can assure you, I will never buy another product from Sears or Whirlpool considering the experience I have had. I have missed numerous days at work only to wait for a repair appointment that never happened. Needless to say, I am very disappointed and would not recommend anyone to buy from Sears or Whirlpool.

Bought the above named model number Whirlpool dishwasher in Nov 2017 and it stopped cleaning 6 months later, dishes were instead of dry and NOW the motor is completely shot! Never again! This is ridiculous that the part cost more than the product! Worse that I need it repaired or a new one in less than 3 years!

I had my Whirlpool electric stove for about fifteen years, I have had a couple minor problems with it. The oven temperature sensor went out, I bought a new one online and replaced it. The stove top eyes get warped from uses. Really no big deal. Ive had good luck with it over the years. Its the standard 30 inch white. I paid over $400. It will probably last me another 15 years, I dont see why it wouldnt. But then I know how to fix appliances. I think the only reason why anyone would replace a stove is because of the color or it caught fire or wont come clean. The mechanical isnt a problem because you can rebuild them so easy.

I love the French doors with the ease of seeing everything when you open the doors. The only thing I do not like about this unit is the ice maker. If there is more than one person in the household there is never enough ice. Also the ice gets hung up inside the ice maker often.

I am having problems with my Whirlpool Water Heater. The pilot light goes off often and now it wont stay lit at all. I checked the thermocouple and measured the voltage, it is 19+ mV. So according to the manual, the gas valve/thermostat must have gone bad. I called the company and they gave me a name of the contractor but asked me to pay for the labor cost. This is a 50 gallon, 12-year rated heater bought from Lows in 2008. The heaters model number is BFG1J5040T3NOV. This thing has some serious quality issues.

We purchased our unit (Microwave Hood Combination #WMH53520AH-1) in Fall of 2013 and within a year we noticed there were occasionally problems with the sensors; occasionally when you would open the door the lights would flicker and even rarer still, they wouldnt turn on at all. Id close and re-open the door several times to try to get it to register, because if it doesnt you are unable to heat anything in it. The sensor issue increased with the passage of time, but because it was outside of the 1 year warranty, Whirlpool refused to do anything about it, instead advising that I pay $70-140 for a service professional to come out and inspect it. The biggest problem with the sensor issue in this unit is that normally, if you open the door mid-heating cycle, the microwave will automatically turn off but once I opened the door AND IT CONTINUED TO EMIT MICROWAVES - the cycle stayed on!!!Needless to say, on the occasion that the microwave is actually working and we are heating something up in it, we NEVER open the door mid cycle and instead hit the cancel button, which blessedly works. You would think Whirlpool would care about their reputation for making high-quality electrical products. A flaw in the construction or design of a product can appear if quality of materials is poor and the problem can be exacerbated over time. Which is why I assume the warranty is only for one year. High Quality Products and Good Customer Service are such rare things these days. For our next microwave (which I imagine well need soon) I think well forego Whirlpool and go with a different company.

My Whirlpool stove and oven have been absolutely wonderful. My Appliance is 18 years old and Ive never had a problem with it since the day I bought it. I recommend Whirlpool appliances for the whole house.

Our Model # WRF532SMBW refrigerator was purchased on 8/21/14. In the last several months, it has begun having problems with ice build up in the bottom of the freezer, as well as water puddling around the front legs on the floor. I called Whirlpool and they suggested it was our water line, but it does not leak onto the floor daily. They then suggested I have a serviceman come out for a $120.00 service call, plus whatever other expenses that occur. Or, I could just pay $322.00 and that would take care of the service call, parts and an additional one year warranty. We just bought this refrigerator 23 months ago and it cost $1618.92. Now I need to spend $322.00 additionally! What a rip off. Do not purchase a Whirlpool Refrigerator or any of their other appliances. I see this is a common complaint and wish I had read the reviews earlier. The appliance is only 2 years old.

I bought my 50 gallon gas water heater in December 2015. When kicks on it rumbling. I called warranty and they said We will send tech out but I will have pay the labor. Why do I want pay for a tech if the quality issue is the water heater. Need pay $180 for person come out say its defective. No sense to me. Then when they tell me need new water heater pay them for install. You can check my accounts I used to shop Lowes and will no longer do it because of this service.

Our slide in range had a burned out element. After waiting a week for the part the range still did not heat. The real problem was the control panel at a cost of $300 plus labor. We were so discussed with the problem we purchased a different brand range. Who should be purchasing a new range after 18 months???? Cost of service call twice, part cost of element, and new range all total another $600.00. Do not purchase this product!!!

Ive owned whirlpool appliances for forty years or more, and have been consistently pleased with them. My first washer and dryer lasted eighteen years while raising a family. Brand X lasted eight years with at least four repairs before we dumped the set. We moved and sold one set with the house, but my newest washer and dryer set is eleven years, and works fine. Ive had at least four ranges. We sold two of them with the houses, but theyve all been fine, just bought a snazzy new Whirlpool range as an upgrade. Im on my fourth Whirlpool refrigerator, but again we sold one with the house and we upgraded one perfectly good Whirlpool refrigerator to a bigger side by side with icemaker. Third whirlpool dishwasher. Weve moved a lot, leaving behind appliances and buying new ones. Sure, Whirlpool appliances break down, but they sell zillions of them, and you never hear about the zillions that never break down.

Whirlpool Washer Front Loader - Ripped off! It cost $250.00 to repair; the serviceman was at my home all of 15 minutes. The below or otherwise known as the rubber seal was ripped up and caused my washer to leak water all over the floor. I washed a load of laundry, 1 item being my 2-year-old granddaughter’s pants that had a 4 zipper in the pant leg. The serviceman suspected the damage was done by the zipper. So how many of us wash clothes with zippers?!I called and ordered the part from Sears thinking this was possibly something we could fix ourselves, only the part was on back order and would take a month before it was in. Therefore I looked online and could purchase the part, delivered for $91.00. I called for repair service to ask them about it. He said they could be difficult. It would take him about an hour to put it on. Guess what, it was on in 5 minutes. Now, Im even madder because I know I could have done this myself. Whirlpool! Oh yeah, I forgot to mention this was 1 and a half years old; we’re a family of two, no warranty. Think people, we’re getting ripped off.

Bought fridge in 2010, I am about to replace the icemaker for the 2nd time at a cost of over $300 each time by a Whirlpool authorized repair tech. No kids in the house and very limited use of icemaker. Motor keeps burning out because of the design flaw per the tech. Very poor design for a $1,500 fridge. Due to these issues I do not intend on purchasing Whirlpool products in the future.

Not even 3 years ago I purchased the very large capacity (5.0 I believe) Cabrio Whirlpool Washer and Dryer top loader set for my family. I have regretted the purchase since the first week. The washer would CONSTANTLY beep during a wash cycle, stopping the process saying it was unlevel. We made every attempt to make sure the load was even all around the basin and that the machine itself was level itself. No matter what we did, it would need to be restarted numerous times during one wash cycle taking sometimes hours to do one load. VERY FRUSTRATING. Now the washer will turn on, but it will not fill with water or start the cycle at all.The dryer has cost us hundreds of dollars in repairs, bringing the repair man to our house on a weekly basis for a while. Every time needing a new part. I have made a complaint on the Whirlpool USA Facebook page letting them know my absolute frustration as a substantial amount of other people have, and every one of the other complaints receives a comment back but mine. Although their complaint got a generic response such as, Im so sorry for your frustration, please email to the address below and we can look into your issue.I called customer service a few times to see if they could help in anyway...even asked if they could supply the parts if I paid for labor, and the answer was a flat NO. Nothing...I paid just about $2500 for this set and about $400 in repairs, and no help and no apology for selling me appliances that have not lasted even a small percentage of my last set that lasted throughout my teenage years into my 30’s. I am severely disappointed and ready to take action more now for the disrespect I feel as a consumer. I do not recommend Whirlpool Appliances AT ALL any longer...as they used to be a household item in every family member’s home. Now my large number of family and friends all know my frustration and will not purchase Whirlpool. I suggest this company do something to redeem themselves, because this is just ridiculous. No one has money to throw away like this. Thank you.

I purchased a Cabrio Top Load Washer and Front Load Dryer four and a 1/2 years ago and have had nothing but trouble with them! The dryer needs to be run 2 cycles to get the clothes dry. In that time I have had a repairman come to the house 3 different times to look at the dryer, which cost me over $200. They have had to replace the belt and inner pulley and then the sensor harness. Recently when they came they tried replacing the coils. It continues to give me trouble drying the clothes and I am very dissatisfied with it. A few weeks ago the washer broke. I have had repairmen come to the house 4 different times. Multiple times there has been a problem with the spin and drain cycle. All of the water would not empty out. I would have to run the cycle again. They eventually replaced the actuator. I continued to have difficulties with the washer.Then the machine got very loud when it would spin out sounding like a rocket was going to take off! The repairman came once again said it was the motor. When they returned with the parts and took the machine apart, the parts inside the machine had all corroded! The water had been leaking inside the machine, destroying it, and a black sticky buildup had formed! The machine was deemed unrepairable! I paid over $700 for each machine and am very upset about this. When I spoke to customer service they would not stand by their product because I didnt have the warranty anymore. After numerous phone calls I filed a complaint and gave a bad review of the support service and product that I received.Weeks later they called me and offered to have me purchase another machine at half price! I had already bought another brand washing machine and I asked them to apply the amount toward what I had spent on the new one. They would not and insisted the only thing they could do would be to have me buy their washer at half price. I told them I lost faith in their product and didnt want another one. So, I would not recommend the Whirlpool Cabrio washer and dryer, or Whirlpool products since they will not stand by them! I have pictures to prove what happened to the washer!

The problem started with an error code F3F1 on dryer. Called A & E Factory Service who is company that are certified Whirlpool technicians. They have been out 7 times, March 26, April 1, April 8, April 13, April 27, May 5 and May 12. During those times they ordered and replaced the main control board 3 times and a thermistor for which we paid for parts and labor. The company now says they think we have a lemon and we are supposed to hear back within 48 hours whether we are going to be refunded a total of $504.48 we have advanced for repairs less the service call. They referred us back to Whirlpool and said they would no longer come out as the dryer cannot be repaired! Talked to Whirlpool customer service that says we didnt have an extended warranty and there is nothing they can or will do. This dryer was purchased on 12/31/11. They took the position that because there is no recall for defective parts for this model, there is nothing they will do. Attached is our purchase receipt and all service invoices regarding this matter.

Just bought the Whirlpool 3.5 cu ft, Top Load HE washer (model WTW4815EW), but of course, the sales person did not explain that HE meant LOW WATER USAGE. Wish I had done my homework. FIRST LOAD, clothes seem to be beaten to death, and must pour in detergent before you load clothes. So, Oxyclean detergent I always used in my regular (NOT HE) washer put a hole in one towel and discolored (faded out) the others. Also seems that the fast and hard agitator would not (logically) last very long. It seems to be working very hard. Im SO disappointed. Called Whirlpool to say I dont like it. They said to call Home Depot and see what they will do about an exchange. When I did, my sales person said that almost all the washers he sells are HE. I want the old type washer back that allows me to add more water if I want, change the cycle and water levels at my discretion, add detergent when I want to, and soak clothes if I wish.

We bought Cabrio washer & dryer a year & half ago, and I hate, hate, hate the washing machine. Every load, it goes off balance. And you have to stop your other work, unlock & wait awhile on that, and rearrange your load of clothes. I called the repairman when I first had it, and he said, Oh yeah that happens, nothings wrong. OMG! How I wish I had returned it. If you dont rearrange the load when the cycle is done, your clothes are still soaked. So you have to re-drain & spin. Total waste of money & a lot of my time. Very very dissatisfied and will never buy another Whirlpool product.

I cant even tell you how disappointed I am. This washer has destroyed my clothes and towels. Ive tried to reach out to company but they want me to call for service. What would I call for? Washer works, it just makes holes in clothes, in towels. There are so many complaints about this. If anyone know how to begin a process like this, please let me know. Trust me, when I write a review about something, its got to be either really good or really bad. I dont have time to write things like this.

I purchased a Whirlpool washer, dryer and dishwasher in 2004. The dryer and washer paint is peeling off the appliance and is rusting underneath. The dishwasher has never dried the dishes appropriately, it takes a few days to completely dry the dishes. I have lodged this complaint with customer service, also. I have always purchased Whirlpool, but I will never again nor will anyone in my family. I feel that Whirlpool should at least look into the problems and not just verbally apologize. Janice **

I have had my Cabrio set for two years only and the washer has a error code of F6 and E3... pretty much does not work properly and need to swap out main control board which is about 200-300 for the part. I’m very disappointed in this product for as much I have spent on it. My old school top loader lasted longer than this piece of junk! I believe the steam from the wash is going up into the control board and messing it all up! Water and electricity does not mix! Maybe they need to relook at their products. I want my money back!!!

Purchased a Whirlpool french door refrigerator at Lowes less than two years ago. Last week the freezer compartment failed, out of the one-year warranty of course. The independent tech who came to service the machine told me of all the refrigerators he services Whirlpools are the closest to total junk and he would never recommend them. Wish I knew him before I bought this soon to be piece of trash. The CEO of Whirlpool, Jeff Fettig, received total compensation valued at $14.4 million in 2010, up about 15% from a year earlier, the appliance maker reported in a securities filing recently. Appears to me that Mr. Fettig is ripping off customers for his own gain, with his boards approval. Shame on all of them -- another example corporate rip offs that are plaguing our nation.

Fridge residue - ED5FVGXWS07: Well, I gave it a long time and this is how they make Whirlpool refrigerators! I had a GE for 20 years and was so looking forward to this new one. What idiot designs a fridge that leaves water stains like this? And, the water falls onto the floor when refilling a water bottle plus there is no catch for the water. Argh! I really dont want to live with this for 20 years! Their resolution was to get a water softener; really?! It has a filter built in. They refused to replace the fridge.

This thing will not bake correctly, leaves pie bottoms raw, yes we use convection. We have tried everything to get it to bake correctly but to no avail. Top and control panel get very hot when only using oven. This thing is junk, taking it back to Lowes.