We’ve had problems with our fridge where after we had it for about 2 months a crack formed on the inside, the repairman came and put a piece of tape, tape on a new fridge I wasn’t happy. Then we had our stove for about a month and the front right element went it was replaced but to this day it works when it wants to and I brought this to the repairmans attention when he came to replace an element in the oven and he didn’t even offer to take a look at it. We called Whirlpool on the 27th of December to get service on the oven and was told nobody could get here until the 2nd of January. This ruined New Years Eve Plans, New Years Day Plans and our turkey which should have taken a max 5 hours on Christmas Day took 11 hours putting our dinner off until 8:00 pm. We purchased the extended warranty ($700.00) to protect us from high bills for repair and this oven issue ended up costing us about $800.00 for meals out. I asked at the time of my call if there was some kind of rebate to cover our meals and the inconvenience over the holidays and they told me no, that’s pretty bad for such a huge company. Our dishwasher which is also Whirlpool hasn’t worked since day one, we had a repairman out and all he said was, run your hot water before you use it and use Cascade, it’s no longer under warranty and there’s pieces falling off and I have to wash my dishes before I put them through the dishwasher so what’s the use of having one. We purchased all Whirlpool because of the reputation but well never buy Whirlpool again or recommend them.

Whirlpool gold model GI6FDRXXQ06 - This fridge is 3 years old and we are about to put the fifth ice maker in it. Vegetables freeze in the vegetable drawer (yes, its set correctly). Our repairman even says the design is faulty but since the warranty is out, we have to keep replacing the units!

If I could give half a star, I would. I purchased a Whirlpool dishwasher. Once installed, it leaked immediately. Thinking it is best to call Whirlpool for repairs under warranty, they decided to send out a technician from A&E Factory Repair. This is where the service sucks.A&E needed me to wait about 2 weeks for the first available appointment for service. When the technician arrived and pulled out the dishwasher, he told me that he would not repair it because he didnt like where the hose was installed through the cabinet. He insisted that only after the hose was moved, they would return to fix the leak if it was still an issue.Of course, the hose was then moved and the machine still leaks. So, I called A&E back to schedule another service call. I was again told that the next available service call was 2 weeks out.Now, the day before the service call, I receive a phone call from A&E, telling me that they have to reschedule the service call that is supposed to be for tomorrow. Once again, the earliest next available appointment is another week out.If it was now not past the original 30 days to be able to return the item to Lowes, I would have already done that. By the time the first A&E service call happened, it was already past the 30 days in which I could have returned it to Lowes.I will never purchase Whirlpool again simply because they use A&E service center.

We bought a new refrigerator 14 months ago and the compressor went out New Year’s Eve. Of course, expecting 30 people to celebrate! The first refrigerator Lowe’s delivered was loud and we called and asked to have it replaced, which they did. The second one was also loud and we debated if we should send it back also but we just put up with it! Second mistake was not buying the extended warranty. Since we have always had good luck with WP we didnt purchase the extended warranty. Neither WP or Lowe’s would do anything to help. The repairman who looked at it and diagnosed what was wrong said the compressor was undersized for the size of refrigerator and that it had worn itself out trying to keep up. He said he would not put in the same size compressor or it would do the same thing. Hence the loud noise of this model. I will never shop at Lowe’s again, and after 30 years as a Whirlpool customer, I will never buy another product from them. Also, if you plan to buy WP, buy extended warranty. They also leak water.

In the last year, I have had to put in two sets of parts to my Whirlpool water heater (thermocouple) within three months in between each malfunction. Now the hot water is out again, and I need to have a plumber come and reapply new parts to the hot water heater. Whirlpool is refusing to send new parts to the less than a year old hot water heater until they speak with my plumber. It was purchased in December 2011. I am a disabled senior citizen, and we have not had hot water in over a week. Meanwhile, the weather is in the teens and has been snowing. I live alone and have not been able to wash dishes, take showers or mop my floor. Being a diabetic, cleanliness is very important to maintain good health. Living on Social Security, I cannot afford to replace my water heater parts every few months and my health cannot afford to not have hot water. Model number for this Whirlpool water heater is N30T61-303; the product number is 0733315.

I bought a Whirlpool top load washer. In less than a month it had to be serviced by their recommended service repair. It has never worked properly. It malfunctions almost everytime it is used and takes at least an hour to wash even a small load. At first I thought I may have acquired an odd lemon. After talking with several friends who had bought the same Whirlpool model I found we all had the same complaints. My old machine could wash a king size comforter in 36 minutes... that was energy efficient.

I have had my fridge (model WRX735SDHZ02) for 6 months now and it has never worked properly. All our food was getting frozen so we bought a thermometer to check the temperature inside the fridge and it was showing around 22F. The technician came 4 times and finally said that the fridge couldnt be fixed. He asked me to call Whirlpool since there was nothing else he could do. Every time I have called Whirlpool (6 times already) the wait times have been between 52 minutes to almost 1.5 hours. When I called customer service to tell them the technician said the fridge cant be fixed, Whirlpool said that I had to contact the technician again and schedule another visit. Whirlpool said the technician had to call them from MY home and tell them the fridge cant be fixed. I asked why couldnt the technician just call them now to let them know and why did I have to schedule another visit for that? Whirlpool said it was protocol. Makes absolutely no sense. In a nutshell, its been 6 months and my fridge is still not fixed and Whirlpool is not being helpful. If I could go back I would not buy Whirlpool.

This is a great choice if you like a drawer for a freezer. It’s double door. The racks are easily moved. There’s are drawers for beverages and cheeses and vegetables. One downfall is replacing water filter cartridge every couple months and freezer could be set up a little better so you don’t have to pack things on top of each other.

They attempted to fix our fridge, 1 year into owning, claimed no parts available. Never fixed, fridge died. Refused to repair. Offered us a 15% Visa gift card on another Whirlpool. Unacceptable, they can’t fix their product, and will never recommend anybody go through my familys $3,500 wasted fridge experience. Don’t trust them, they lie, and just escalate it to another liar in the customer service department.

The interior features such as turntable, etc are very cheaply made. As is the case with most Whirlpool appliances, this one is way over engineered to focus on appearance and gadgetry. This is not a good microwave for a serious cook who prefers that the design focus on functionality and ease of operation.

Whirlpool washer is junk. Expired I. Less than 4 years. Cost to repair is more than new washer. DO NOT PURCHASE WHIRLPOOL PRODUCTS. Agitator motor burned up without notice. No troubleshooter problem. 2 repairmen suggested I buy new washer.

In 2011 we bought a Whirlpool Washer (WTW4950XW). We had a one year warranty. There have been problems ever since we bought it. Of course it is no longer under warranty. In the last few months we have encountered brown spots on clothing. The washer has always spent an inordinate amount of time Scanning. It does not matter how much I readjust the load. I ALWAYS must do an extra Spin and Drain. Sometimes Rinse and Drain helps...sometimes not. Sometimes the machine indicates it MIGHT be finished washing but only the clothing on the bottom of the load is damp. It does not rinse the soap out. Recently when I washed my husbands coat several times -- he had to finally hang it in the shower when he bathed to get the soap out.We had repairmen out once when we had the warranty. They said the drainage hose was wrong. We adjusted that. I called Whirlpool more than once about our problems. They said they could not help because we had no warranty. OK. One young lady said we could get a 5 year warranty for $353. For $499 we might get a machine without all the 747 dials and tweets and fewer government, EPA amenities. Whats wrong with this picture? My old washer lasted 30 years. We are very, very sorry we did not repair it. All I want is a washer that will provide me with clean clothing, towels, sheets and blankets in a timely manner. That does not seem to me to be too much to expect. I am considering a washboard! Or the shower for ALL my laundry! I am angry and frustrated. I always considered Whirlpool a good brand.

We have the four-door model, french fridge part, drawer, and bottom freezer. Overall has been a good appliance. Icemaker burned out in third year. Icemaker replacement is very noisy, popping and groaning during drop-out and refill. Noise level otherwise is average.

We purchased a Whirlpool Gold Dishwasher about 8 months ago. Immediately called for service as dishes did not clean after running over 3 hrs. Was told it is operating as designed. I followed all the tips and it still continues to not clean. Plastic wear and cups stay wet, plates arent clean. We have changed detergents pods as well. We may junk it and buy something else. Recently purchased clothes washer and did not buy Whirlpool. Very, very disappointed. I should have kept my 12 yr. old GE Dishwasher that wasted water... But cleaned my dishes. Not happy with Whirlpool!

I called in a claim on June 10, 2016 & my washer is still not repaired. The extended warranty company, AIG sent L&W out to repair my washer. After 3 visits its still not repaired & the technician hasnt fixed it. Not only that he had laid it on concrete & scratched the outside. This is the worst experience Ive ever had with a warranty company or service company. Aig wont even return my calls. Will never buy a Whirlpool appliance again.

We have had our Whirlpool range for probably 20 years. We have never had any issues or problems with it. Our washer and dryer are both Whirlpool too. I would recommend this brand 100%! I think this is the brand that my mom always had too. Their products are very well made and last forever (it seems like they do!).

I purchased a Whirlpool wash machine and dryer from Home Depot 3 years ago. From the outset we had problems with both units. Wash machine spin cycle does not work properly, and that causes a problem with getting clothes dry. Some soiled clothes will not clean properly and have to be hand washed. Dryer rarely works on one cycle, towels and bed sheets have to be run through a second cycle. These are NOT energy savers. Garbage product, I will never buy Whirlpool again.

I purchased a Whirlpool Cabrio washer (WTW6500WW1) on 9/11/09 for approximately $800. Now three years later, it needs a new rotor and stator costing $470 in parts and labor. I called Whirlpool and was told I could get no help with the cost of parts because of the age of the machine! A simple Google search of the F51 error code that I am getting will show you that these machines are $800 pieces of junk! I am not repairing this machine. I am going to run it until it dies and simply buy a new washer. You can bet your sweet self it will not be a Whirlpool! I can only hope to inform enough buyers about this to keep them from the same fate.

It was obviously designed by someone who has never had to clean a refrigerator. There are grooves in the door gaskets seemingly making their sole purpose to collect crumbs and mold with no obvious way to keep them clean (No, Q-tips dont do it). A layer of ice forms below the basket in the freezer (bottom freezer) which, when it melts, soaks the kitchen floor. Ice must be chipped out at least every two weeks to avoid flooding.

I bought a Whirlpool built washing machine on Jan. 8, 14. It stopped working on Aug. 9, 14. It is now Sept. 2, 14 and I am still waiting for it to be repaired. I am age 75 and it is difficult to load and unload clothes to take them to the laundry. The repairman order a part Aug. 26. Pony Express has not deliver the part at this time.

We purchased a Whirlpool Gold French Door refrigerator with a bottom freezer in Dec 2009. We discovered a leak dripping onto the finished basement ceiling. We discovered after several attempts that the plastic evaporation tray was broken (since day one). Previous defrosting had obviously evaporated into the hardwood until now. This item, although obviously broken when installed, was not fixed as the warranty had run out.Boo to Corbiel and to Whirlpool. They are financially not worth a lawsuit.

The machine pass all the cycles but the clothes are only very wet and still dirty.

We purchased Whirlpool Cabrio Washer WTW5600 series in October of 2010. I bought the machine from Sears and also bought the extended warranty. Less than 6 months after I had been using it, I noticed that all my husband’s shirts were getting sweat stains under the arms and my hand towels were very smelly after drying with them one time. I called Sears to have someone come out and tell us what the problem was. He said I was using too much detergent so I reduced the amount of what I was using. It did not help the problem so I started using the extra rinse each time I washed, still did not fix the problem. I called them out 3 more times in 2011. One tech told me I was still using too much detergent so I reduced down to 1 tablespoon like he suggested. I stopped using softener in my washer because he said I needed to clean my machine more than one time a month, to clean it every 3 weeks. No solution to the problem still. I have had a tech from Sears and one from Whirlpool (who incidentally was the same man, he was from A&E Appliances). When he came in the door, my husband told him he had been here before and I said 2 times. He lied and said he had not been out before. Are we blind? No. He ran the cycle but sat in his truck while he was running it. None of the techs have ever put a tool on the machine to check if the water level is right. They just stand there and tell us to change the amount of detergent or clean the machine with Clorox more often. I cleaned it 8 days in a row and the clothes still smell and still do not get cleaned. We talked to main man at Whirlpool and said they couldnt do anything because their 1 year warranty had run out. We have been using Whirlpool appliances for over 30 years but I will not ever buy another one. I have probably had 5 Whirlpool washers over the years but never had a problem until we got this Cabrio top loader without an agitator. I would not recommend this washer to my worst enemy, if I had one.

I purchased a washer and dryer from WHirlpool in March of 2019 based on the good word of mouth information I have heard from others. Today I reported to WHirlpool customer service how all my brand new towels were destroyed during the week of 9/8/2019. The towels were purchased on 9/3/2019 and are now unusable due to a defect from the washing machine. I called into the customer service to ask what they can do, they completely refused to cover the cost in any way. Original cost was $448.00.

We have the same complaints about the washer as other reviewers -- have to use deep water wash to get enough water in the tub to clean and rinse soap from clothes and we have to keep the loads small. Dryer thermostat had to be replaced right off the bat. Now on medium heat it just burned patterns into two light-weight polyester fleece items -- the clothes came out with the heat input screen pattern burned into them. Now I wonder if they stuck to the heating screen for any length of time, was it a fire hazard? The burned parts of the items are now stuck to the drum so that needs cleaning. So well be using low heat on most everything and drying them twice, since low heat leaves them pretty wet after 35 minutes. So much for buying energy saving appliances which, by the way, we were proud to buy! But, prior to buying these appliances, we had washer and dryers that last 20 years. Built in obsolescence with these new things? I have no faith in the consumer complaint process anymore. The retailer may care as they are a bit closer to the problem, but the manufacturer? Forget it. Vote with your wallet and dont buy these products.

I purchased a Whirlpool duet set on sale at Lowes about two years ago. The front loading washer has been leaking when I put in a full load of clothes. It usually floods the floor when it leaks. I am upset and very angry because this leak has ruined the doors to my washer doors. Apparently, the defects with this machine was known by Lowes and the Whirlpool company at the time that I purchased it (thus the sale price). This was not forementioned at the time of purchase. What a lousy way to do business. Whirlpool screwed me. Shame on me. Never again.

I bought this top loading, low water machine 1.5 years ago, $500.00, did not buy extended warranty, expect major appliance to last at least 5 years. Motherboard is out, will not spin, will cost at least 200 to $300 to get it fixed! Selling on Craigslist for 50. So sad. Will never buy whirlpool again, waste of hard earned money!

My wife and I purchased a Whirlpool Cabrio washer 1 year and 4 months ago. Its just three of us in the house. We never overload the washer. Now the drum bearings in the washer have gone bad. I feel that a washer should last longer than 1 year and 4 months. I signed up for the Whirlpool Repair Plus 1 Service Plan which is supposed to cover repair plus 1 year additional warranty. I was told that it would cost more than $1000 to repair so they would only return service plan cost. Whirlpool used to have a dependable product and dependable service. I dont think I will be buying another Whirlpool.

We moved to the mountains of Florissant, CO mid November of 2012. The home we bought needed some renovations. In February of 2013 we bought three Whirlpool appliances from Best Buy before we were ready to. Renovated our kitchen, because they were having a great sale. That was our first mistake. The appliances had to be ordered, and it took a while for all of them to finally come in. We had no idea that it snows up here until almost mid June, and Best Buy wouldnt be able to deliver the appliances until June.We had hired a contractor to renovate the kitchen and had given him half of the money. To make a long story short, he took our money, wouldnt come do the job, but wouldnt give us our money back. Finally did part of the work and never came back again. He sent someone else to do the rest of the job, but he was not licensed, did horrible work that needed to be torn out and be completely redone, yet demanded to be paid for what he did. We ended up in a lawsuit and couldnt hire anybody to finish the kitchen until the lawsuit was settled. By the time the kitchen was finished the refrigerator was already out of warranty.Within days of the refrigerator being plugged up ice began to form at the top back part of the refrigerator. I called Best Buy and over the phone they told me what it was. The refrigerator had been poorly designed. A tube that ran up the back and across the top of the refrigerator to the ice maker created a lot of condensation and was causing ice to form. The Geek Squad representative said that Whirlpool had been aware of the design flaw and had created a kit to fix it. It consisted of insulation, a blower, and maybe a different type of tubing. Anyway, Best Buy said that Whirlpool was responsible for this repair and that it was around $400 and a $100 trip charge, so were talking $500 plus. Since the refrigerator was no longer under warranty with Best Buy I was advised to call Whirlpool since the problem originated in the factory and came like that.I called Whirlpool and they lied and told me there was nothing in their computer system about this design flaw. I called Best Buy back, and they said that Whirlpool had sent something to them about it via the computer and that it was definitely in their system. I called Whirlpool back in July of 2014 and tried to escalate it, but only got the runaround.Now they admit that a recall was done, which had to be in their system, but said that there are two different types of recall. One type is a recall for something that could be dangerous to human life. That type of recall they will take financial responsibility for. Then there is what they call an inconvenience recall. They do not take financial responsibility for anything that falls under that category. For inconvenience recalls, they apparently only contact the companies that have sell their products are contacted, so that they are aware of potential problems that may need to be addressed by their maintenance departments. I feel that a decent, honest responsible company should be willing to take responsibility for things they know were wrong with their product before it ever left their factory or warehouse.Now the freezer isnt working. I called and complained because I thought it was connected to the original problem. All Whirlpool offered to do was to sell me an extended warranty for $319. Its with a company called Assurant, but when you call them they answer as Whirlpool Extended Warranty Program. They told me this would cover the original problem, whatever is wrong with it now, and anything that goes wrong in the next year. I was also promised to not have to put out another dime, so I bought it. Assurant was suppose to set the repair up and pay for it.After almost a week of not hearing from them I called. They informed me that they couldnt find anybody who was qualified to come up here and work on it. I asked them why they didnt call Best Buy. They said it wasnt their policy. I was informed that I was to find someone on my own and have the repairman call them with an explanation of what was wrong with it and the repair cost. If they approved it, then I was to pay for all of the repairs in advance, and they would reimburse me. I had a fit, but they told me that I would either do it that way or the extended warranty would be canceled, and they would just reimburse me the $319 I had paid for the extended warranty.I called Best Buy. They sent a repair man out. He found that the coil at the back of the freezer was covered in a block of ice. He took a blow dryer and thawed it up. He said to put something in the freezer that would freeze it to see if it went back to working properly. He gave us his cell phone number and told us to call him the next day to let him know. In the meantime he was going to contact Whirlpool to see what would have caused that. Well, nothing froze. He called us later and said that Whirlpool had informed him that the coil probably had something that was causing a blockage. It was either a piece of trash that had gotten into the coil at the factory or a bend in the coil, which had to have occurred at the factory; because its inside a closed unit. The repairman said that Best Buy never goes into a closed unit to try to repair it, because they are not qualified, but that if they were it would still cost me a fortune to have that done. He said that Best Buy just replaces the refrigerator, but thats only when its under their warranty. The repair man told me the bill to fix the condensation problem was going to be about $550, and that was before the coil problem was ever discussed. I asked him to call Assurant and tell them everything he told us. He did, and was told there were options to escalate it to the next level. He gave me the phone number. I called it and talked to a representative who told me what the notes in their computer system said. Basically it said to give me my $319 back. Then I was given a phone number to Whirlpool, because I demanded to escalate it.I called the number she gave me. The Whirlpool representative asked me why I hadnt called Sears and offered to call them for me but told me I would be responsible for all the repairs, and that they would not be financially responsible for anything in any way. The guy kept putting me on hold and was apparently getting advice from someone higher in authority.I had already been told that no one in Colorado Springs would go into a closed system to repair that refrigerator, because of the labor and costs. I asked this guy if he just didnt believe the Best Buy repairman or what. There is no telling what Sears will charge me to give me a second opinion. Best Buy has offered to reimburse me for their diagnostic trip up here. If Sears finds the same thing, Im sure they wont reimburse me their trip charge because it didnt come from there.This refrigerator was regularly $2,600. I got it on sale for $2,000 plus sales tax. I cant sell it like it is, I cant get it fixed, and its too big to use as an anchor. In other words, its cost me $2,000 to use this refrigerator for two years, and I have nothing to show for it. You may be saying that I should have bought an extended warranty from Best Buy when I bought it, but that wouldve only taken care of the condensation problem. We wouldve ended up with an unfixable freezer problem anyway. That wouldnt have changed a thing. That extra year warranty would have expired by now.Whirlpool products are inferior, and Whirlpool doesnt take responsibility for their mistakes. They are no better than some of the car companies that have been on the news lately. Take my advice, dont buy Whirlpool products and dont ever be stupid enough to buy their extended warranty. I will never buy another Whirlpool product as long as I live, and if you have any sense, you wont either.

Whirlpool’s water heater coupler. Our plumber came to our home and explained how there was a problem with our type of water heater from Whirlpool that had been sold from Lowe’s between 2000 and 2006. We purchased ours in 2004. I have the receipt. Our plumber stated the underneath screen was clear and in good shape. He also said they had other water heaters with the same type of problem and those companies had provided the new part free and free shipping due to the suit. Whirlpool has not. We have been without hot water for a couple of days and we are hoping to have the piece by tomorrow. Since this suit has already been dealt with, then how do I get my money back from Whirlpool for being dishonest with requiring me to pay? Do I need to file something? I have followed the links and I have been researching it and our model number and serial match the product that was found faulty.

I have purchased 2 Whirlpool washers in the past 6 years. Both have been a huge disappointment in quality and dependability. The 2nd washer I bought May 8, 2015 had problems from the initial purchase. In just a little over 2 years I have had to replace the suspension rods, and now the transmission is broken. Both washers had transmission problems. I have bought my last Whirlpool products. I recommend persons considering buying a Whirlpool product check the reviews before you purchase! I cannot believe this company continues to survive.

March 18, 2018. I was called today to inform me that the right front burner on my new stove Model # WEG745H0FS0 (ordered in early September and not delivered until mid-October from Menards) was not operating properly. The flame was noisy and yellow. I inspected it and found that the front burner base was substantially damaged by heat. See photo (Whirlpool stove part damage1). On inspection of the other front burner base, I discovered early signs of the same problem. (Note changes on burner base on the left of the photo.)In this photo (Whirlpool stove part damage2.JPG), you can see the damage to the burner base and also see some changes on the 3 to 5 O’clock position on the burner base on the left of the photo. This stove is less than 6 months old. The fact that the burner parts can be melted indicate poor design and danger to the owner/operator of the stove. Further, the operators manual for the stove I bought does not include any information on the model I have. It has pictures of the range top similar to mine but the model number is completely different. In addition to this, the Aqua-Lift Technology for cleaning the oven is completely ineffective. This is noted in several other reviews of this equipment. The problem noted by the other review became obvious the very first day I tried to use this range. A 2 cup pot spilled all over the cooktop as soon as I put it on the grate.

Have two Whirlpool refrigerators. Both perform well. Love the glass shelves, which make it easy to see whats inside and to keep clean. The newest one has the water dispenser inside and not in the door. Would probably not even consider another brand.

Stainless steel side-by-side refrigerator (4 yrs. old) - I have to continually clean the rust stains. Ive used the products Whirlpool has suggested and the rust continues to appear. Lowes extended warranty does not cover this problem because it is cosmetic; Whirlpool reps say its due to the coastal area where I live and that they cant do anything about it! I understand that there are many customers experiencing the same problems with Whirlpool products. Their customer service is worthless and is their warranty to stand behind their products!

The W/D combo-Cabrio is crap... Dont buy it. Salesperson @ Lowes told us all washers moving away from the agitator to ones like this so we bought it. The washers does not clean everything - does not use enough water to clean - leaves your delicates so wrinkled and clothes in general beat up. The dryer decides when it thinks your clothes are dry when they are actually still very wet... very noisy. Whirlpool must have sold out because quality integrity sure is gone.

Dont know the model but it is a basic smooth top range without self-clean option. Its easy to use. I like that it has a smooth top which is easy to clean. I didnt need to pay for the self-cleaning feature as I use an oven liner and clean it right away if I need to. When we went appliance shopping, we needed to replace all major appliances. We chose Whirlpool as we have had them before and they performed well. Also bundling a group of them allowed us to get a great deal.

The burners were very crooked and the pans got burned out right away. They were covered under warranty but since then, they had the same problem with them with the new items. They had the light bulb stuck and couldnt get it out, they came under warranty and now a new light bulb wont work in it. The control top indicator light didnt work so I had that fixed under the warranty, but now it has the same problem and I cant afford to get it fixed and it could be a real safety issue.When it was under warranty, I called about the brown in between the oven door and they said it was cosmetic. It gets worse every time we use the self-cleaning oven like the seal isnt tight. The outside of the door gets brown also when using the self-cleaning oven. We thought we would have this range for a long time as we had a Whirlpool range before which lasted 20 years. I will never buy a Whirlpool product again and we have had a lot of them. e cant afford to buy a new one so we are stuck with this one with all its problems. Whirlpool just gives you the runaround when you call. When they brought the range, the self-cleaning oven part wasnt even hooked up so they had to come back and fix it. I cant believe they dont have more recalls on these. I have only had this for 4 years.

We built a new house less than 2 years ago that included maple hardwood floors and upgraded Whirlpool appliances. The ice maker jams frequently, fresh vegetables freeze despite raising the temperature to 45 degrees and 2 service calls that didnt fix this. The latest problem is the worst. Ice built up in the bottom of the refrigerator and leaked out destroying our solid maple flooring. They are coming out again to service the problem, but who is going to pay for our swollen cupped floors?

Today I had the unfortunate experience to have to deal with Whirlpool customer service and claims. I WILL NEVER BUY ANOTHER WHIRLPOOL PRODUCT again! My refrigerator, that was purchased in 2013, has a door misalignment problem. It is a known problem with Whirlpool (service pointer W107317828). My refrigerator serial number and model number are affected. Because I am outside the one year warranty, Whirlpool refuses to provide service that is required to fix this known issue with my model/serial number. After having to talk to four supervisors the only resolution that was given was that they would cover the cost of the 7/16 hex nut ($4.33). Dont get me wrong I do appreciate the offer.The two supervisors that were below her assured me that no one can do anything to assist me further. The attitude of the second and third supervisor was pathetic. After over a hour on the phone I was so disappointed that I could not take it further. The cost that we are talking about that I am asking them to pay is $154.28. I am very disappointed. They say they stand by their product. To me standing by your product means that you will fix or replace any known issue. $154.28. I hope it is worth it to you Whirlpool. You lost a long time customer.

Its very noisy, and there are no blankets to purchase to deaden the noise. The dishes all need to be dried by hand. Some of the dishes come out dirty. I would never purchase another Whirlpool dishwasher.

I just bought a Whirlpool Duet Front Loader, and it vibrates excessively and wont fully rinse out all of the detergent. I have to take the tray out each time and rinse. Also, it has a musty smell.Whirlpool sent a repairman out to replace the shocks on a washer that is less than 2 months old. The repairman told me to use less detergent, but I am only using a teaspoon of powder detergent which is recommended and using Affresh once a month. There is nothing they can do about it till it is deemed unrepairable.

I have had this refrigerator for over 25 years and cant ask for anything better than that. Would buy another Whirlpool refrigerator. Has original french doors at top and bottom door on freezer. However, I dont particularly like the pull out drawer that the new refrigerators have now as I get so much more room with a door. The new refrigerators have improved rubber around the doors. That is the only thing I had to replace on this refrigerator.

They contacted me to replace the washer. And the uninstall/install will be at my own cost. Its more generous than I expected. I thought they would send another technician and make everything go back and forth. This solution does save my time. I hope the new machine wont have all the series of issues.

I purchased by first Whirlpool Cabrio washer in 2007 with an extended warranty (my husband did not want me to buy). Thank goodness I did. The machine had repeated issues to the point that the service repairman and I were on first name basis. Finally, the mother board went out. The rust on the sides was excessive and of course my expensive sheets and towels were being shredded. Lowe’s extended warranty plan did honor this and replaced my machine with a new Cabrio washer (big mistake!). The new machine; receipt for this was over $1,600.00, including the new extended warranty that ends in 2014, was bought on 3-25-09. It now requires a new drum and bearings which are being replaced today (9-19-12); however, the corrosion is just as bad and my clothes are still being shredded. Oh, also the lid no longer locks and to get the machine to actually run. I have to physically hold down the lid until the lid locks. The repairman said that there is nothing he can do as the company will not repair this or replace the machine again under warranty! The joints where the lid attaches have rusted through and that is why the lid cant lock. The whole lid needs to be replaced and the company says it would cost about the same as a new machine about $690.00. What a rip-off this company is for the consumer! I will never, ever deal with Whirlpool again and I mean never, ever again! (sans Taylor Swift)!

Good News!! Finally a permanent fix & possible recall. My Whirlpool Gold bottom freezer was 18 months old and Out of Warranty. It leaked water on my floor like all the rest. I called and was told I had to pay the service charge. Speak with a SUPERVISOR!!! They sent a repairman who said a Kit had just come out to fix this. I had to defrost the unit for a day and he returned with the kit. Part number is W10309238. The repairman believes they will be doing a recall and fix these drains. Insist on speaking with a Supervisor!!! Get results, they will do it as it is a design flaw. The repair took about twenty minutes. Here in Ottawa, Ontario call Youngs Appliance for more info.

I want to make this clear I’d give NO stars if I could!! Whirlpool is totally junk!! I bought a whole suite of Whirlpool kitchen appliances from Home Depot that is a dishwasher, stove, and fridge. The dishwasher never cleaned the dishes, always left a film on everything, cant clean out the drain area, the screens don’t come off and less a year later the dishwasher top rack literally fell off and broke all the glasses that were loaded in it and the fridge keeps freezing all my food!!! I keep having to adjust the thermostat up down up down just to make it doesn’t freeze. Now that the warranty is no good on any of the crap I will no doubt be charged an arm and a leg to get it fixed, which definitely won’t be worth it!!! Whirlpool is such crap!!! Made in America no wonder!!! Don’t buy any whirlpool anything!!! You will be very VERY disappointed!!! I’ve bought plenty of brand new appliances. Bosch is by far the best dishwasher even the cheaper ones. Now I have to pay to dispose the whirlpool crap!!! I am sure whirlpool doesn’t give a crap though!!! They will keep selling their crap, but don’t Buy it!!! You will be soooo disappointed!!!

We have a Whirlpool top freezer that is a very basic model with no bells and whistles. It is over 20 years old and has had no major issues. Tears in door seal have occurred but is to be expected with age and use.

I purchased this fridge in February 2015. In August, the handle on the fridge door broke. I called for a replacement on 8/7, on 9/14/15 I received it. It broke on 10/3/15 and had a replacement on 10/13/15. It broke again on 12/26/15. I called for a replacement. I should get it in 10 days. Obviously, there is a flaw in their design. What bothers me is that no one seems to care. I will hope I never have to buy a Whirlpool product again. And I will certainly discourage anyone I know who is thinking about buying their products. I purchased this product at Lowes and they did not care when I went to them.

We purchased a Whirlpool fridge from Future Shop four years ago. It was delivered by professional movers and we plugged it in and smoke filled the house. We called Future Shop and very soon, another fridge arrived on the back of a pickup truck (no box or papers, etc.). This fridge is slowly ruining our kitchen floor as from time to time, we notice a puddle of water leaking from under the fridge. We called the store a few times but were told its normal for a fridge to do that in hot weather.

Purchased a Whirlpool Electric Range August 2015. Purchased it because it looked pretty and the Aqua Lift Cleaning feature sounded too good to be true. As it turned out it WAS too good to be true! I have just read a # of reviews about this range and I agree with all complaints. Does anyone like this range? The AquaLift cleaning technology is a joke! The baking temperature fluctuates & I could not figure out how to improve on that (for the longest time I thought it was just me not being able to figure out my new oven). The most serious concern however, happened a couple of weeks ago when I turned on the oven & immediately the oven started to smoke and an electrical smell permeated throughout the house. Had I started the oven and immediately left the house our house would no doubt have been destroyed by an explosion/fire.Phoned Whirlpool & because the problem was so serious they had a serviceman at our door within 2 days (yes I am being sarcastic, it did take 2 days). At no time did the call centre express any concern nor did they advise me to unplug the range and to make sure I did not use it. Obviously, I would not use it but shouldnt that be something they advise as part of the checklist talking points.Serviceman arrives 2 days later & advises us that the parts alone would cost $650.00 & oh yes the labour costs to install the parts would be charged by the minute. I didnt even ask him how much per minute because only an idiot would repair this piece of junk!! The power cord to the range had basically melted right through; you could scrape the char right off the cord. The computer part of the range was shot and had a strong electrical smell to it. The serviceman basically said that I shouldnt shoot the messenger and charged us 93.45 to tell us that it was going to be a very costly repair.I disliked this range almost immediately and was looking forward to the day when I would have an excuse to purchase another electrical range. I did not think I would be shopping for another range within 1 1/2 years from the time I purchased this piece of crap!!! Nor did I think that there would be a possibility that this appliance could potentially be hazardous to my family and home. How long is Whirlpool going to ignore all these customer complaints? This range should be recalled! It not only is selling features such as the Aqua Lift technology that do not work properly, it is selling a potential fire hazard.I will never again purchase any appliance that is made by Whirlpool. Whirlpool makes a lot of appliances and uses names such as Maytag, Amana. KitchenAid, etc. I have purchased another range and this one is made by Frigidaire (no connection whatsoever to Whirlpool). I dont know what my experience will be with my new Frigidaire Range but so far I am loving it! Hopefully, my new appliance will not nearly burn my house down. Whirlpool: Step up to the plate & take responsibility for the defective electrical range you are selling before there is serious harm to persons or property! THIS ELECTRIC RANGE NEEDS TO BE RECALLED - MODEL # YWFE715HDEHD.

My dishwasher is more than 10 years old. It functions but the interior baskets have broken and because my counter overhangs a couple of inches from the dishwasher the steam from the dishwasher has damaged the underside of the counter. It cleans ok but I would not buy this kind of dishwasher again.

The pilot light went out on our Whirlpool hot water heater. We followed instructions and were unable to relight. Our plumber was also unable to relight so we ordered new parts with associated overnight express costs. The plumber returned and worked for over an hour. When the pilot light came on the burner assembly burned out the new thermo coupling and that needed to be replaced again. This happened again. I would like to join the class action suit as Whirlpool has known about this problem and consumers are paying more than the original cost of the unit for repairs.

Bought a standard 18 cubic foot top mount Whirlpool when moving into my first apt. The refrigerator cost a little over $500.00, is spacious and energy efficient. No ice and water in doors and no chip boards for any controls but still working perfectly. It is now 30 years old and never even serviced. When buying appliances get basic, do the job units and nothing with chip boards. They are still sold today and the fridge I have costs less now.

We purchased a stainless steel refrigerator thinking Whirlpool stood behind their product. Within days, the shelving on the door and meat bins and vegetable bins literally started chipping away and cracking. I have over a thousand dollars product held together by glue and duct tape so I can use my refrigerator. Neither Lowes or Whirlpool wanted to back their product. But it seemed they wanted to make a sale only on replacement parts... Now today I have learned my ice maker drum has chipped away... Thankful no one swallowed the plastic. We will never buy Whirlpool or recommend to our friends again.

I bought a Whirlpool water heater from Lowes. I had trouble with it from day 1. It never worked correctly. Their service department is terrible. All they want to do is sell you extended coverage policies on it. Every time I have it fixed, its never covered, and I have to pay again. You will be sorry if you buy a Whirlpool water heater.

I called Whirlpool to have my dishwasher and fridge fixed. I knew exactly what was wrong with my fridge. I asked how much it would cost and was told $129.99. I asked why so much. I was told that it included the labor and service charge. I asked if I would need to pay for both units if I did it the same day. She said that the company provided a 30-dollar discount. I decided to only service the fridge at this time. I spent the entire day today, waiting for the service person to come. And when he showed up, I told him that the fridge needed a computer board. He then started telling me that it would cost $200 for labor. I explain that I was told that it should be $129.99 for service call and labor. And he said, No lady, its $70 for the service call and labor is $200. I then called Whirlpool where I spoke to multiple people within a forty-minute call to explain that this is absolutely wrong and that I am not going to pay for the service call. I then spoke to a Niki (3544) who is supposed to be a manager, who basically said my problem now is with the service company, not with Whirlpool and that there is nothing they can do even if they misquoted me. I agreed to pay $129.99 for service and labor, not an $70 service plus labor. I am so upset because I have been a client of Whirlpool for ten years. I have called for service on multiple items in my home, and I have never had a problem. This is so outrageous. I absolutely expect Whirlpool to rectify this mistake. I am also going to report this matter to the BBB and to Fox News. Whirlpool representatives should be able to provide a quote for one thing, and then when the service comes to your home, its a different amount.

I bought a new Whirlpool refrigerator at Home Depot for about $700. Six months later, suddenly, it starts making an intermittent but constant loud grinding noise and then the squeaking started. I called Home Depot first because I bought the protection plan. They referred me to Whirlpool who said the protection plan doesn’t kick in until another year after the warranty ends. It makes these noises whenever it runs, which seems to be more often (that it is running). Whirlpool may still charge $120 just for someone to come look at it even though it is under warranty. I asked another repair place and they said it might void my warranty for them to look at it instead. Whirlpool said it wouldn’t void the warranty but they would only work on it after the first repair person was finished. I’m waiting for the repair guy to come and see why it is making these loud noises. Another person with more knowledge of fridges than I have listened to the noises and said it sounds like friction in a motor. I read a review of the fridge that said the reviewer had problems after only 6 months and I thought that must be a fluke. Apparently not.

My new refrigerator was purchased in December 2016. The black finish was scratched by the installers wiping off their hand prints. The retailer offered to replace the doors which happened two months later. The black finish scratched IMMEDIATELY while cleaning of the installers fingerprints, using a silk microfiber towel though it looks like the cleaning was done with steel wool pads. I called Whirlpool and the retailer. Whirlpool says to order more replacement doors. Ha! Ha! I have had black appliances since 2000 in another home and there was NEVER a problem cleaning them. I do not recommend WHIRLPOOL because of this problem with the stability of the black finish. I dont have a receipt or order number because the suite of appliances was purchased by the condo association, not me personally. But I can attest to the condition of the marred finish and the ludicrous solution provided by WHIRLPOOL customer service... order more doors. I guess youd have to do that every week after you clean the front of the refrigerator.

We purchased this large 4 door refrigerator in December 2018, from Costco in Florida, having in mind with the 2 years Manufacturing warranties and 2 years of Costco warranties above the manufacturing warranties. We didnt expect any problems for the initial 4 years. Up on delivery some parts of the unit was missing, delivery guys said they will make a report for the missing left drawers and the parts. We did not have any manuals how to setup and use. After we called the customer service they send us the operating manual.We encounter several other problems with this unit and the most recent one to our surprise the warning light to change the water filter was on. We hardly using the water from the fridge because of the having monthly spring water delivery service. We called customer service and after explanation of our concern and following their instruction the light was on. Finally we were told that whether or not using the water filter has to be changed every 6 months and send us the additional service warranty contract which is $411.95 for 3 years. We still have 3 years 4 months remaining from our original warranty.

I just finished reading multiple complaints that sound very similar to my experience in 2014. I bought a fridge for a rental unit in Oct. 2013. The freezer malfunctioned and froze up in back, 6/2014. Had multiple repairs with the problem going unfixed. After a couple of months with my renter without a fridge and laborious system requiring multiple phone calls on my part to get an exchange approved. The exchange went thru. It was delivered the am of Sept 11. Guess what? It was dented on the side. The delivery personnel thought is was prior reject and it was an attempt to get me to accept it as is with a small cost reduction off the original purchase price. NO thank you! So still no fridge from Whirlpool as of 9/13/14 that is functioning from Whirlpool and yet to have a call back from Whirlpool regarding the mishap. No apology, no remorse, just the way they do business. I will say that my local HOME DEPOT was willing to send me a loaner fridge for my renter for his garage. NOT ideal but better than nothing and quite nice of them and an example of what customer service should be! Thank You HOME DEPOT! SHAME ON WHIRLPOOL! Not sure how this will end but obviously is common them after reading the reviews. I am now concerned if they do replace it again with an undamaged fridge it will repeat the same dysfunction pattern and I will have to go this painful process all over again! EEEEK. Refrig WRT771REYBOO, VS33469859 BTW I had to pay for spoilage of food for my rent on multiple occasions because the repairs work for a week or so and my renter would stock up the fridge and it would go out and he would lose food. Whirlpool gave me a 50 food spoilage card after much complaining bc go figure the warranty does not cover food spoilage but apparently the extended does. Go figure?

We purchased a 50 gallon water heater in 2005. In 2008, the thermocoupling unit went out and Whirlpool sent us the replacement part and we had a plumper install the piece (at our expense, of course).Now, we are running into the exact same problem 3 years later with the pilot light not staying lit. We had a plumber come out this weekend and replace the part but unfortunately this time, its not fixing the problem. The plumber charged us $178. He said that he can replace the thermostat on the water heater but that would cost us close to $400 to replace and makes no sense to do since purchasing a new one wouldnt be much more than that. I am so frustrated with this water heater; I just want to throw it out in the middle of the street! We still have 3 years left on our warranty too. I have 2 very young daughters who need to take baths, and who also dirty up quite a bit of clothes that need to be washed in warm water. What a nightmare! Whirlpool, help us!

We purchased our washer approximately six months ago. It is an energy-efficient top loader without a central agitator. If I wanted a washer just for lingerie then I would be satisfied. But I need a washer that will clean farm clothes. My husband works hard and his clothes show it. This washer does not clean them. I even tried putting very few items in at a time. They still arent clean. I have to take my heavily soiled laundry to the laundromat. My other main complaint is the baffling feature of a lock mode. I spend countless minutes standing by my washer waiting for it to unlock so I can toss in an extra item or add fabric softener, etc. When we removed the latch, the washer didnt work at all. Replaced the item at a cost of $40. Infuriating!

The first washing machine I bought was a Cabrio. Started having problems right off. After the repair people had been there several times we finally got Whirlpool to replace the machine. We got another washing machine. We bought two warranties because it kept tearing up. Repair people said this time it would take $1500 to fix it so of course AIG said, We will not pay this much. So I have a washing machine I have spent $1600 on and it leaves, greasy spots all over my clothes. So fed up with Whirlpools trash!!

Just bought the Whirlpool 3.5 cu ft, Top Load HE washer (model WTW4815EW), but of course, the sales person did not explain that HE meant LOW WATER USAGE. Wish I had done my homework. FIRST LOAD, clothes seem to be beaten to death, and must pour in detergent before you load clothes. So, Oxyclean detergent I always used in my regular (NOT HE) washer put a hole in one towel and discolored (faded out) the others. Also seems that the fast and hard agitator would not (logically) last very long. It seems to be working very hard. Im SO disappointed. Called Whirlpool to say I dont like it. They said to call Home Depot and see what they will do about an exchange. When I did, my sales person said that almost all the washers he sells are HE. I want the old type washer back that allows me to add more water if I want, change the cycle and water levels at my discretion, add detergent when I want to, and soak clothes if I wish.

I purchased a Whirlpool French door refrigerator model # gx5fhdxvyo4 in June 2011. Four months ago, ice was forming on the bottom of the freezer. Repair person replaced a clogged plug leading to evaporation tray. Its March 2013 and repair person now has to replace evaporator motor part # W10128551. I contacted Whirlpool and was told the warranty has expired (one year). This repair will be around $175. How can I trust a Whirlpool product in the future?

I bought a Whirlpool microwave oven last year.The last one year, it has worked fine. The day after the warranty period was over, the microwave oven is not working .The rotating part is not rotating, so I called your customer care center. They sent one guy to trouble hoot, he said that the rotating part is faulty and I need to spend around Rs. 3,500.00 to rectify the problem .The cost of the microwave oven is Rs. 6,500.00.How can I spend Rs. 3,500.00 to rectify the problem? That too, how it happened the day next to the warranty period. Now, I have a doubt that as I purchased the article in Saravana Store T Nagar/Jayachandran stores in T Nagar, whether I am getting such kind of problem. Because when I purchased, they gave me a lot of gifts. That time itself I suspected.I trusted Whirlpool Company. I heard that Whirlpool Company is good so I purchased a double door fridge 5 years ago. The same problem I had when I purchased the fridge, the day next to my fridge’s warranty period, it happened to me. That time, I did not think like that. But now, the same problem happened to my microwave oven. So, I am suspecting about the genuinity of the Whirlpool Company. I am totally dissatisfied about the product of the Whirlpool. I will give you my microwave oven. You take it freely. You can use my microwave oven for your demo purpose. So that in the future no customers will have problem which I had. Do reply to this mail and let me know when you are going to come and collect the article.

We purchased an electric range model WFE371LVQ O in June 2010. This range is only used during the winter months in our vacation home. In January 2016 the oven turned on by itself. The control panel was replace. It happened again on 1/25/19. IT IS A FIRE HAZARD!! Thankfully we were home both times. The only way we got it to turn off was to flip the circuit breaker. If this would have happened when we werent home and a fire started and it killed our dogs I have no idea what I would do. Im not even attempting to have the control panel replaced again. Well be buying another brand. I DO NOT RECOMMEND THIS TO ANYONE. The company must have known about the issue because when we called the first time it happened, which was several years PAST the warranty period, they didnt hesitate to do the repair free of charge.

My three month old $2,000 combination microwave-oven works a fine, its the just the details that stink. For example: There is no way to turn off the turntable. Yes! a crappy $40 microwave can do this, but not this one. Liquid got into the middle of the door window. You cant open it up to clean, they want to send a technician to clean that up so you can actually see through the window. How much? $150. How was it possible that Whirlpool did not adequately seal the glass? They dont care, and dont care about how it looks.

Quiet running, does a great job cleaning and drying the dishes, experienced some cloudiness on the glassware but found that if I position them in the middle of the upper rack that issue was solved.

Whirlpool Cabrio Top Load Washer Model: WTW7800XWO purchased at Lowes 8/26/2010. The lid was broken at the hinge in less than a year and was replaced under factory warranty. Lid falls down and pinches fingers. The second lid broke in the same location in less than a year. Lid falls down and strikes the eye. I’m speaking with repair technicians and researching complaints on this product. It appears to be a design defect that is not being addressed by the manufacturer.

This machine, like all other water sensor machines, will not let you wash a few items that are lightweight without filling the whole machine up almost all the way. The reason being is that if the items are light, they will float in the water above the water level and the sensor thinks it needs to put more water in and even with putting something in to weigh it down like a wet towel doesnt always work, nor should you have to do this. You will waste more water in the long run if you only have a few items to wash, ie baby clothes, underwear, rags, etc. I am so disappointed that I had no other choice but to get this machine.

We purchased our Whirlpool Front Loading HE Washing Machine a year and ten months ago from Future Shop, and now it has failed. After paying about $100 for a service call, we were told we need to order a motor control board that will cost an additional $397 plus tax, plus installation. Because it is off warranty, this means my $1030 washing machine that is less than two years old will cost me about $680 to repair! My parents old top loading washing machine still works after 30 years. And now I notice that so many other people have had the exact same problem. Why hasnt Whirlpool fixed this issue? This is criminal! What on earth is going on here? I was under the impression that Whirlpool was a top-notch brand.

Whirlpool gold series refrigerator leaks water from freezer after 14 months because ice builds up causing the door not to shut properly and rime ice forms over food. I called Whirlpool and theyve not heard this problem before and stated I should have gotten the extended warranty. This is ridiculous. The internet is flooded with people having the same problem.

This machine does not clean the clothes well, keeps an odor even after using Clorox (probably due to water inside that never leaves), and does not spin the clothes well. Every washing is longer than traditional washers and then I must use the spin-only cycle twice (adding another 30 minutes). I must also shake the inside of the tub to get the spin to work at all. The tech came out and re-calibrated, but to no advantage. Terrible machine and should be, as one viewer said, under recall, in my opinion. NOT WORTH THE MONEY -- and I am very disappointed in Whirlpool.

I have a Whirlpool french door unit with ice & water through the freezer door. I recently noticed rust in the ice. When the extended service plans tech came to see it he told me that the ice bucket would have to be ordered. Almost a month later, I called him and was told that rust isnt covered. I understand that surface or cosmetic rust shouldnt be covered, but rust in a place where it can be ingested is different. Anyway, I called Whirlpool directly and a very nice phone rep agreed with me and asked her supervisor. Needless to say, I just sent Whirlpool a letter stating that I would pursue this through legal channels if I dont get satisfaction.

There is a chronic and well-known problem with recent French door, bottom freezer refrigerators sold by Whirlpool, including the the brand names KitchenAid, Jenn-Air, Maytag, and Amana. The problem is caused when the defrost drain freezes, preventing defrosted water from reaching the evaporation pan. After enough water builds up, it overflows along the front of the refrigerator. In my particular case, we have wood floors and they were ruined by the water. After doing some investigation on the internet, I have learned that this problem affected approximately 1,500 model numbers sold under these names. These model numbers are listed in a Technical Service Pointer issued by Whirlpool.In August 2013, after experiencing several years of problems with these units, Whirlpool issued a Technical Service Pointer W10632338, advising service technicians that a new P Trap drain tube kit was now available, and suggesting that the defective duck bill check valve should be replaced by this new part. The problem for years had been that the rubber duck bill check valve would, over time, become sticky (or tacky) and would then not open - causing water to build up above it. Eventually, the water would freeze and since newly defrosted water could no longer escape, it would build up and eventually overflow.From what Ive seen online, plus a conversation with the Sears technician who come out to diagnose and repair my leak, I am convinced there are many thousands of customers who have experienced this problem. Because it takes a while for the rubber check valve to become sticky and no longer open, it is not uncommon for the problem to not appear until after the standard one-year warranty has expired. From reports, Whirlpool has sometimes acknowledged the problem and effected repair of refrigerators no longer under warranty.But what about those customers, like me, who have experienced water damage to floors and cabinets? Shouldnt Whirlpool be liable for those repairs, too? Id be interested to know if anyone knows of plans for a class action lawsuit.

This is one of the best washers I have had 4 years now. The spin cycle is great. Feel almost dry when done. My daughter was going to order this set but cant get them anymore. I guess it is because it is too good of a washer.

We bought a Whirlpool Gold Refrigerator from Lowes just over two years ago and have had trouble with it starting a year and a half later. It kept freezing up and the top refrigerator compartment wouldnt get cold. We had to defrost it every three months. Now it doesnt even work. This expensive unit is less than two and a half years old and Whirlpool expects us to pay for the repairs. What happened to the days when a refrigerator would last 30 years? I hate to say it but be smart and buy Japanese. At least they take pride in what they make.

I purchased a Whirlpool French Door refrigerator (G16FDRXXY07) from h.h.gregg appliances and electronics in Columbia, South Carolina, on August 3, 2012. It was delivered and installed on August 11, 2012. It functioned well for three weeks, and then temperature of refrigerator dropped to 25F. Vegetables and eggs got frozen. I made a service call to Sloan Appliance Service as soon as I was aware of the problem. In the 3rd visit, the thermometer was replaced after troubleshooting. After replacing the thermometer, the temperature of the whole refrigerator got higher than it was supposed to be. Refrigerator got around 53F, and freezer got 34F. All foods in the refrigerator got spoiled. In the past six weeks, the company sent technicians to my house to check the problem, and they tried to fix this refrigerator for 5 times. The situation got worse and worse. I have not had a functional refrigerator for 6 weeks. A technician came with a compressor on 10/22/2012 to see if replacing it could fix the problem. When he cut the copper pipe, he found that refrigerant was leaked out. There is no refrigerant at all. He refilled refrigerant without changing compressor. Because he thought the leak was slow, it should be caused by the evaporator. He thought it should work and last long enough when a technician comes back with evaporator replacement. It turned out what the technician thought was wrong. The temperature of both refrigerator and freezer did not drop to normal, 53F/34F. The problem persists. I called Whirlpool customer support line several times. The response I got was that Whirlpool would not replace for having manufactured a faulty appliance during manufacture warranty. They can only keep sending technician onsite to check and repair. For 6 weeks and 5 times onsite visits/repairs, this newly purchased refrigerator still does not function.

We purchased this washer in 2017, its the top loading Cabrio washer and it has been nothing but junk since day one. Purchased from RC Wiley in Boise and unfortunately did not buy the extended warranty because we trusted that this American company would make a washer that would last longer than 3 yrs. This washer barely washes clothes, leaves a residue on them since there is no agitator, also constantly gets unbalanced or gives and error of LF which means water supply issue when there isnt one. My 15 yr old about has a heart attack when he uses the quick setting and his clothes arent done in an hour and a half. Ive even resorted to turning the thing on to just rinse and spin so things get done sooner, still the stupid washer just sits. I would sell it but I dont want to pass on the pain, so its going to the dump to or to Goodwill cause its not worth the headache. Too bad you cant trust an American company to make a good product. Sad I really wanted to like this washer.

Worst service ever. This is my 4th refrigerator (I have 2 homes and moved a few times) and I have NEVER heard of a compressor going bad in 8 months. This was a new fridge, and all of my food went bad along with my infants milk. I cannot express how upset we were, and Whirlpool told us that they cant do anything for us, and it was just something that happens. Basically, they told me, Sorry for your loss... you should buy a longer warranty since this is not covered if it happens after a year. This is Whirlpools way of telling me, we dont care if you use our product. I am amazed that they wont give us even a credit for what happened. NEVER BUY WHIRLPOOL.

My Calypso washer is broken AGAIN. I have spent more in repairs than the machine cost originally. After more than a dozen emails to customer service they have still not answered me even once. Its obvious they put as much pride in their customer service as they put into the assembly of their products.

When renovating my kitchen I went with all Whirlpool appliance. I have nothing but trouble with my fridge. About a year old we had to replace the motherboard at our expense. After having that done, about 6 months later I had to defrost it so it would work again. Now it has to be done every month. All they say we can book another service call at my expense again. All I say thank goodness I kept my old Frigidaire. It saved me more than once. So my advice is stay away from Whirlpool. They dont stand behind their products from my experience.

Refrigerator was purchased in March 2015. Icemaker filled the basket two times then never worked properly again. The water would enter the tray, freeze, but never drop the cubes. In order to drop the cubes, we had to unplug the refrigerator for a moment then we would have those few cubes. We used one service company sent by Whirlpool that came 3 times, adjusted temp, and replaced one electrical part. It didnt work. The repairman was going to call for support from Whirlpool to see if anyone else had had this problem. I didnt hear back from him until I called him 1 1/2 weeks later. He basically said there was nothing else he could do. Whirlpool sent out another service company. He replaced 2 electrical parts. They didnt work. We have no choice but to keep having service men come out and try to repair the refrigerator. What happens when the warranty has expired? They are trying to sell me an extended warranty. Give me a break. It would be nice to have a working refrigerator first. I wish I would have read these reviews before I ever bought a Whirlpool. Im 78 and Im still learning. Never again, Whirlpool. Ill spread the news as well because we all work too hard for our money to throw it away on poor products.

Buyer Beware!!!! Warning!!!! Dont buy Whirlpool. Youll be sorry if you do! Dont buy appliances from Home Depot. Youll be sorry if you do! Purchased new Whirlpool gas range 10/29/2019 from Home Depot. By February 2020 the front door fell off, its not cooking properly (18 min frozen pizza takes 30 mins to cook). Clock not keep correct time. Whirlpool unwilling to replace the unit while the third party repair company, “well you should have bought it from us, we stand behind what we sell.” They have no idea when or if the parts will ever come in due to COVID-19. Its been down 8 weeks now.Even under threat of a lawsuit Whirlpool said, Sorry we NOT replacing it, go ahead and sue us. We covered by our contractual warranty agreement. Home Depot said they are unable to help due to their contractual agreement with Whirlpool. I have a dozen hours invested talking Home Depot and Whirlpool on the phone and have no more information than I did a month ago. Whirlpool Case # **. Next step is small claims and public shaming of Whirlpool!

They have sent three specialists to look and assess the Whirlpool washer and dryer that I have. Both stated that the washer does not function correctly; the last repair man stated that he had seen many like this and they have a history of unreliability. I would like my money back, not a repair, as they do not even use just cold, but a mixture of both hot and cold. I had bought them specifically because I thought they only used cold, which was stated by Whirlpool. This is wrong advertising. I would like my money back. I still have the receipt and I am seriously unhappy with the washer and dryer, period.Since I cannot use the machine, which I had bought for $1600.00, the washer and dryer is now sitting in my basement. While whirlpool is saying that they wont take back the washer and dryer even thought it has a warranty. I had paid it in cash and I do not see why I should be forced to keep a broken washer and dryer set. I will contact my lawyer to consult this issue with Whirlpool.

How would you like to be without a refrigerator for 10+ days? How do you justify 10 days without a service tech being available for what I call an emergency! Either you need to hire more technicians or make BETTER products. My suggestion is have a supervisor go out to a call first and access the problem. My case, a tech shows up after waiting 10 days, to tell me my refrigerator needs all the parts. Which means Ill have to wait probably another 2-3 weeks for the parts to arrive. Im sure the parts werent ordered to be expedited. Im beyond furious. We lost everything in our freezer. Doesnt stay frozen in coolers.When we purchased the refrigerator, just under two years ago, the service tech was out three separate times because our ice maker kept going on the blink. Finally, I purchased ice maker, because your refrigerator only makes ice when it wants. Not reliable! Second problem, the lights in refrigerator & freezer went out. Real smart to install LED lights that can only be replaced by a technician. Insane for the consumer. (Cost of lights replaced w/o warranty contract is $100). DONT BUY WHIRLPOOL PRODUCTS UNLESS YOU ENJOY MISERY!!Why would you put glossy black finish on front of refrigerator, and the sides have black texture, where you cant see fingerprints. Has to be cleaned daily! Hope you can rectify the problem before two more weeks pass. Model: WRS322FDAB. SERIAL#: HR72710418. Not a fan of your lemon of refrigerator. You can also view this on your customer reviews WHIRLPOOL.

I could echo all of these complaints and more. I just gave up on the heater, junked it, and went to Home Depot and bought a Rheem. Recommendation: NEVER BUY A WHIRLPOOL!

Approximately 2 years after purchasing a Whirlpool Gold Bottom Freezer refrigerator, I noticed cracks/openings on the interior walls on the ledge that holds the glass shelf! It is completely Crushing the styrofoam inside the refrig? Also, signs of being Cheaply made veggie bins are held in place by a piece of plastic that cracked after a few months. This was in 2011. First, I contacted the service contract people. They told me this was not covered under the policy. Next, I wrote & called the company. The walls show the styrofoam stuffing in the refrig. The shelves rest on these openings in the vinyl walls of the refrig box. This is a disaster and the refrig was 1400$$$. I have extended warranty which does not cover structure!!! What can one do with a New expensive refrigerator that has cracks in the Wall of the refrigeration box? Is there a class action suit anywhere that I can join?

The machine was great and handled large amounts of laundry. It was very expensive but my wife was happy with its performance. A year and a half into owning it, the electrical code F70 comes up and it stopped working. When I checked online, I found it is a common problem. I contacted whirlpool customer service and they could not do anything. Spoke to the manager, Kiesha and she refused to help me even though I bought both the washer and dryer for a lot of money. Customer service is not a priority evidently. She denies that there is an on-going problem when both the internet and my service tech say differently.

I bought a Whirpool side by side model GSF26C5EXW00 on 4/24 from Lowes in Buford, It was delivered the next day.We followed all the start up directions. You know what a mildewy moldy towel smells like...Well that is what the water and ice smells and taste like coming out of the dispenser. I have had the technician to my house 6 times. the tap water taste good, the water coming out of the line leading to the refrigerator is good. Gee is must be something in the refrigerator! How many times do they have to come out before they actually do something about it? Like replace it or give me my money back.

I bought the Ikea dishwasher (model IUD8500BX1) in 2014. Because it’s from Ikea, it has 5 year warranty. I was using it daily, as I have a family of 5 and we cook and eat at home most days. I have called Whirlpool at least 4 times according to the repairman that was here today. Ive already had to replace the pump because it was holding up water. After which, mold started occurring in the washer. The technician who came out found 4 fault codes on the machine. He was prepared to replace sensors and the circuit board for the heater and the pump, since it likely had mold. But Whirlpool says the parts are functional therefore the replacement parts won’t fix it. He is not allowed to replace anything.Considering the mold is an after effect of the failure to drain, you would think they would fix the mold as well. A replacement dishwasher would be nice, but at least replacement of the internal plastic parts that I cant clean. Instead, they tell me to bleach wash it and run a cycle with bleach. Guess what, Ive already done that. And according to the technician hes never seen a dishwasher have this much mold when it’s used as often as I use it. If you are buying this product thinking they will stand by their product, think again.

Ran Aqualift self cleaning cycle 4 times at 40 minutes and only bottom was cleaned, sides are still spotted and the rear wall still shows a heavy spotting. My stove is less than a year old. My prior stove with self clean at a higher heat was great, when done only had to wipe out!

I ordered this Whirlpool 29 cu.ft. white french door refrigerator online from Goedeckers on April 26, 2013. Delivered May 15, 2013. Ever since we got it, there was a frost buildup in left back of ref. Also ice would fall out of dispenser all by itself. Also a buildup of ice under ice bin. Water would also drip from dispenser. We thought maybe since it was new these problems would go away. But they just got worse. I called Whirlpool & they sent out tech on 8/12/13. He told me Whirlpool has a problem with these refrigerators & would order parts. Well after 3 times of cancelling repairman due to parts on backorder, I told repair I would call when parts come in. I keep calling Whirlpool & keep hearing parts are on backorder, saying parts will be in in 7 days. I call back in 7 days and hear the same lies. Its a shame that they cant get parts in knowing that there is a major problem. It sounds like a real quality control problem. I really pride myself on buying American made but Whirlpool is not helping my case for buying American made. It would be nice if they offered to replace it being they cant seem to find parts.

I wrote down names, but I will not say them here. I found many recall sites on Whirlpool Cabrio WTW6200vwo for washer tub bearings. Which mine are bad. I called and logged my complaint but they say they have NO recall on any of their products and will send someone out but will charge me a service call unwarranted and parts if needed. I told them there are many websites that recall their tub bearings but they refused to fix the problem on recall. I dont have photos due to bearings are under the tub.

First of all, I did not want to give a rating of one. Your system forced me to. They do not even rate one star.In summary of the below, I did not fail to communicate from the moment we received our appliance and Whirlpool in short intentionally wasted time to let the warranty run out to avoid replacing a lemon of a dryer. Please read details below.We bought our new dryer (model WED9400SZ) on 10/24/10 with a one year service & parts warranty from Appliance Smart in Apple Valley, MN. In March 2010, we called in to Whirlpool customer service to relay our issues & to arrange for service & repair after a few months of noticing holes in our clothing (at first thinking it was the new Whirlpool washer making the holes).Although we purchased the unit in late October, we didnt use it for the first time until late November (1 month later) as we just bought our home & took four weeks to paint the entire home before moving in. Then on December 29, 2010, we left for a three week vacation to Mexico & again hadnt used the dryer during that time. Returning home, we started to use the new washer & dryer (in late January 2011) but had thought it was perhaps the washer making the holes & it took us until to March for Whirlpools preferred service repair providers to determine that the holes were coming from the dryer. I do not have a reference number to refer to for the complaints to Whirlpool as I was not provided one.They only always asked for our delivery address which is: xxxxx ****, Lakeville, MN.The issue of the dryer making noticeable holes in our clothing and in one instance chopped a sock completely in half (both pieces found within the dryer drum not stuck behind the drum or sucked into another area of the dryer) has been consistently ongoing and to date has not been fixed. On several occasions, I expressed my concern to Whirlpool customer service as well as to managers (because the case had been elevated to where they had managers and review boards looking at the problem more closely) as we were getting closer and closer to the warranty expiration and the dryer had not been fixed. Routinely, I was told that regardless of the warranty expiring, if its the same issue that persists and had not been resolved while within the warranty date, they would continue to honor the warranty by continuing to try to fix the problem or replace the unit at no additional cost to me if necessary.Whirlpool had escalated this repair issue (multiple times) to their review board and determined that the dryer was indeed repairable and continued to send out Twin City Appliance to repair it. Finally, just 23 days out of warranty, Whirlpool deemed the dryer should be replaced, but at the cost of a new machine $370 to us (which they somehow prorated to get that figure). We paid $399.98 plus tax for our supposedly new dryer so clearly this is an unexcitable resolution. In speaking to Rhonda this morning, she further prorated the new dryer replacement cost to $260 to include installation and another one year warranty and gave us until December 21, 2011 to take advantage of.This product never worked from day one (a lemon) and has caused roughly $400 in damage to our clothing (all photographed for proof). This has further resulted in me missing work to let in repairmen & and taking great amount of time to lay out out wet clothing around our house to air dry (again, all photographed. ) This has caused extreme stress for me in spending hours and hours on the phone with Whirlpool and repair people (cell phone records of dates & conversation length as proof). I have also developed great anxiety attacks in using our dryer, scared at the outcome of which of our clothing will be ruined. After having two different service repair companies (A&E Factory Service and Twin City Appliance, both in MN) at Whirlpools insistence come to our home on more than 10 occasions within the year warranty to determine the cause & try and repair the faulty machine, this proposed resolution by Whirlpool is absolutely unacceptable. It is important to me as a consumer the this issue is formally filed with a reputable institution (BBB). I feel we have no choice at this point but to contact our lawyer and take this issue up in the courts. Resolution proposed:I am seeking a replacement of our dryer at the equivalent or greater value than the model we purchased and a letter of apology from the CEO or equivalent position in their corporation as I want to know that this poor level of customer service provided by their company was indeed brought to their attention. I am also asking for $400 to replace our damaged clothing. When this goes to court if not resolved via the BBB, I will ask for pain and suffering damages as well.This has been an unbearable chapter for our family this year, one that has weighed heavy on us and caused great stress, anxiety and loss of money and time. I am in shock that a worldwide corporation with the longevity and commercial history and quality service that Whirlpool was known for cannot admit that this lemon we purchased is a (most likely) rare instance and step up to the plate and demonstrate integrity and show value for their customers by doing the right thing. Time after time their customer service reps promised I had nothing to worry about and that if the machine could not be fixed even if it fell out of warranty, they would take care of the replacement of fixing it at no additional cost to me.

I bought fridge model WRS571CIDm02. The worse company in the world. Since I bought this fridge have a consistent problem with the evaporator fan. It makes noise. Geek Squad came 3 time in 3 years to replace the same part. Now the 4th time I ran out of warranty and Whirlpool dont care. On top of that the stainless steel is rusting. It is not stainless steel. It is a nightmare. Avoid at all cost. If there is zero I would give it to them.

I purchased a washer Type: 587-08, MOD: 1CWTW48004QO, Serial # C21920164 about two years ago. The appearance of the machine is in an excellent condition but its not working. The tub inside is slanted and makes a loud banging sound when rinsing. It is no longer in warranty. All my appliances are Whirlpool brand because my mom has items that are still 15years and over. This machine that I purchased did not even give me a quarter of that. The prices of these items are expensive and increasing all the time but the quality, durability and lifetime is diminishing at a faster rate. I am worried about all the other items I purchased: dryer, refrigerator, stove and microwave. I am most dissatisfied. I STRONGLY believe that this unfair and unlawful....I work hard and save up to buy these items to only get two years from it......Whirlpool please render some assistance!!!

Purchased a Whirlpool Cabrio Washer a few years back... Started getting F1 error message and just proceeded thru it like most did initially, but now has become pain in the rear just to do one load of laundry as we get the error 2-3 times when we start each load - then on every load w/ 21 minutes left on the cycle. From the looks of things online this is a chronic problem and should be fixed by manufacturer. I called Whirlpool customer service and first person I talked with said they understand it is an issue but no longer are any recalls or reworks on that machine. I asked to speak w/ supervisor and sat on hold until I got one. Was then informed they do know it was a problem but was not something they could do anything about other than schedule a service company to come take a look. I specifically asked if there was at one time a recall or if they were fixing this issue for a while. She said Yes, they took care of some of their customers but are no longer doing that for this model. So basically because I didnt call in at the right time I need to fix my machine myself. I said it will be the last Whirlpool or Whirlpool associated appliance I ever purchase if this is the kind of customer service I can expect... The supervisor just said she was sorry to hear that and to have a nice day. Hopefully enough people read these reviews as I wish I would have before purchasing my Cabrio and dont buy Whirlpool.

I bought a Whirlpool refrigerator in April. The motor ran constantly. The company replaced it for me but it was back ordered until July. The one delivered in July kept freezing the items in my refrigerator. I had two service people come out to replace parts in the next couple of months. The entire time having to throw out frozen food. Finally, they had another one delivered in November. This one continues to freeze food in the refrigerator. Mind you, I just got it and they want to start again with service. Seems others are having the same issues. My 4 month old gas oven is also not broiling. Customer service is awful. Every time I call the wait time is over an hour and then they don’t really help. I would not recommended Whirlpool to anyone.