On 11-29-2014 we were washing our laundry and our whirlpool washing machine started making a really loud noise so I went to investigate the problem. I open the bottom part of the washer to find out that the whole cement block to balance the drum was on the floor of the washer so I called the 1800 number on the machine and no one at whirlpool corporation wanted to even help. No one said sorry. No one said Let me see if I can help. No one. Every one I talked to they cant help at all. No one apologized once about the poor product that whirlpool sells and the defect that their products has. My washer is one year and one month old. So I can say truly with confidence that whirlpool product are the worst in the world plus their customer service even more. It is very sad after we paid all kind of money for our washer now I have to buy another one after one year and one month. Very bad customer service.

The machine cleans clothes okay but constantly gets out of balance and sometimes it take all day to complete an entire cycle. It is very frustrating to rearrange clothes, restart the washer, and then wonder how many times it is going to take. It is especially time consuming to wash a large item like a bedspread, not to mention the waste of water. I can expect to reset at least 3 times. The machine is less than a year old. I think it is a design flaw or else I just have a lemon.

The shelves in freezer don’t lock into anything so if you don’t balance the food right on the shelf it will tip over. I had to replace the fan motor in freezer. The refrigerator is only 4 years old. The little tray under the water and ice outside of door if you shut the freezer door too quick water from tray goes everywhere. The water filter cost $50.00. If you have bad water you will need to change it twice a month.

Brand new Whirlpool dishwasher from PC Richards. Model #WDT710PAYB2. Dont buy one of these! In the store, I was turned off by the panel being on top of the door and not visible when the door is closed. I dont understand why anyone would not want to see the cycles and operation but my husband insisted that was a good thing so I agreed to purchase. Well, its horrible! I pressed the panel buttons the first time I tried to use it, and the panel switch is erratic and all over the place. For example, if I press Normal, the Heavy cycle button light goes on. When I hit start, all the button lights shut off. I finally get all the lights to stay on and hit start (after about 10 tries) and when I shut the door, the start button blinks and beeps! The dishwasher does not start. After many attempts, I got it to run, miraculously, for about 10 minutes. It emptied the detergent dispenser and left everything inside wet and slimy. Nice. I cant believe Whirlpool would sell such an inferior product. I have always been a loyal Whirlpool customer, but after this experience, I think its time to switch appliance brands. Now I have to be inconvenienced without a dishwasher after spending over $500 and wait for a repairman. Thanks, Whirlpool!

I love the brand. I just do not care for the lock lid on all the new washers. I could do without it. I do not have kids to worry about getting hurt. Im looking into finding a brand without a lock lid. I just replaced one before this one. For the lid breaking.

I purchased a house with Whirlpool products installed. The refrigerator wasnt too cold but working for the first 2 months. Then the ice maker stopped working, the freezer stopped working and now nothing works. I have been through 4 service calls, I repaired that took almost 2 hours and the refrigerator is still not working. I have spoken with numerous Whirlpool representatives and they were like robots with respect to their response. There is a chain that they adhere to and once you have spoken to an executive at their corporate office, no one else can help you. Now I am trying to reach that executive and there hasnt been a response. I havent been able to have food in my refrigerator for over 3 weeks and counting. Imagine, eating out for breakfast, lunch and dinner for this length of time. Christmas - no refrigerator, New Year - no refrigerator. A consumer who makes a purchase in good faith should not be put to this kind of agony while trying to remedy the situation. I dont know what happened to their customer service but it is nil. From my own personal experience and in my opinion, Whirlpool is not a company that cares about their customers, just their profits. I am at a loss . What are my options as a consumer?

Clothes dont always come out clean. If there is anything more than 2 sheets in the washer, it becomes unbalanced and then goes through a rinse until the water is up to the top! You have to watch any heavy load for this! Today there were 3 sheets in the washer and sure enough it kept rinsing until I physically reached in and rearranged the sheets. Then when it was done and I pulled the sheets out to put in the dryer, they were SOAKING wet! I hate this machine and will NEVER get an HE washer again.

We bought a new Whirlpool refrigerator about three years ago. Because of space, we had to purchase one with a top freezer and also with no ice maker. First of all we didnt realize it was much deeper than our old Kenmore so it stuck out further into the kitchen space. That was not that big of an issue. At first everything ran great including the top freezer compartment, or so we thought. Then we noticed that when we had ice cream in the freezer and put water in ice cube trays to freeze, the ice cream would get very very soft. This continued to the point that now anytime I put water in there to freeze ice cubes I have to turn up the temperature to keep the ice cream frozen. Once the ice cubes are froze, there is no problem, but they take at least six hours to freeze. Then one day when a young child slammed the refrigerator door closed, the freezer door popped open about an eighth of an inch and then closed again. So, I tried it. Anytime you close the refrigerator door a little too hard the freezer door pops open. I then tried the dollar bill test to check the strength of the seal. The bill pulled right out of the door with very little effort. So, is the problem bad seals, bad design, or bad quality control, or what. How can I be assured that the frozen foods in the freezer are being frozen as solid as they should be. I know they dont freeze solid enough in the freezer door. I will eventually dump this refrigerator and go get another Frigidaire. If we have to get one with a bottom freezer, we will just have to rearrange our kitchen to accommodate it. But, having to turn the temp up and down every day is ridiculous. I have had issues with food close to the walls in all refrigerators slightly freeze, but never had an issue with keeping things cold enough. I will never buy another Whirlpool refrigerator, stove, or anything else for that matter. I have always had good luck with Frigidaire, so I will stick with what I know works.

Im so tired of the mold smell that never goes away, even after following their cleaning cycle many times over. I dont know what to do but I spent extra $ to purchase my washer and now this!

We bought this on sale but we're really glad we did. I was surprised how quiet it was while cleaning the dishes, insulation I guess makes it quiet. The wife also uses Cascade liquid dishwashing soap which seems to get the dishes really clean. Rinsing before we stick them in probably doesn't hurt, but overall, we are very pleased. The dishwasher has an adjustable rack which we've only used a few times and the start is easy enough for me to even figure out, sorry guys, but yes I do the dishes sometimes. Hope this helps. Good luck. Oh its model # is WDT730PAHVO.

We bought this dishwasher only 18 months ago and its not worth the money we paid. We have had cheaper models that cleaned way better and didnt need as much maintenance as this one. We already had to spend another $410.00 in having the motor replaced in it!! When calling Whirlpool it only has a 1-year warranty and to have a technician come out just to look at it is $150.00. It is so hard to see in the part where you put the jet dry it doesnt tell you when its full or empty and no matter what it always leaves the dishes wet after. Our other dishwasher that was a way cheaper model always cleaned our dishes and never left any food on the dishes unlike this model and we even rinse the dishes beforehand! Look for another dishwasher to save yourself money in the long run!

It is a good refrigerator for the price, but it is not big enough for our family. It does get very cold in the refrigerator part unlike our last refrigerator. I only wish it had more shelf space on the door and the egg place fit more than 6 eggs.

Easter is in five days. Our dishwasher purchased in December 2014 is not working. It has been broken since December 2015. Repairmen have been here THREE times. We were told that our warranty only covers parts and repair. Our dishwasher does not wash dishes. We went for a more expensive model and it didnt last a year. Whirlpool, remember your commercial?

We have owned our refrigerator approximately 7 years. We have replaced this fan 3 times and now it went out again. The store we purchased it is now out of business. I am so flustered I do not know if we should replace it again or buy a new refrigerator, I can guarantee we will not be buying another Whirlpool. Their part runs about $50 but how do we know that is not going to go out again?

It’s the same thing as all other reviews. The Duet washer’s eating my clothes and shaking violently, even with small loads. Forget a service call from Whirlpool - they say nothing’s wrong and I have to pay for the call. The service guy talked to me like I have never done laundry before. This is my third Whirlpool and my last. The first two were great, but the new Duet is a nightmare. Buy Samsung or LG because the Sears brands are made by Whirlpool and they are just as bad from all reviews I have read.

Just purchased a new Whirlpool Counter Depth, French Door, Freezer on bottom, Refrigerator from Lowes. Delivered Sept 1, missing the flap that makes the seal between the two doors. Shelves can be seen inside the fridge with doors closed. Exposed wires on the side of the door in a port with no cover. The fridge is unusable. Cold air flows out between the doors, temperature will not go lower than 45º. Moisture build up on the top and dripping down through the fridge. Frost build up on the back. Refrigerator runs continually. Had to shut it down. Called Whirlpool Sept 2. They will not replace the defective product. I must wait for a repair. The promise was within 24 hours for a technician to call. Called them Sept 2. Local family operated appliance repair company did not receive the request until Sept 4. They do not have the part nor does the parts supply company they deal with. Its on back order. Whirlpool has the part but long weekend and it will not be here until Sept 8 at the earliest. Whirlpool has advised Lowes that the issue is dealt with. I will see the technician on Sunday (Sept 6). Small family Business does not operate on Sunday or holiday, Monday, and have advised Whirlpool of this multiple times. Whirlpool doesnt care. I paid $2700 and do not have a working refrigerator. I will never purchase another Whirlpool Appliance.

My wife and I made the unfortunate mistake of purchasing the Whirlpool Gold Series, model #WRF989SDAM00 refrigerator two years ago...yes TWO YEARS AGO! We have experienced numerous issues with the appliance but our latest (no cold air in both the fridge and freezer) prompted a call to a service center. The serviceman that showed up knew immediately what the issue was, our compressor and evaporator had malfunctioned and according to him, We have seen the same problem in a number of these models and that Whirlpool has since redesigned the casing to prevent this issue in new models. What about those of us who purchased the previous model?! Now shame on us I guess for not purchasing the extended warranty...I suppose I just took it for granted that in todays competitive manufacturing world Whirlpool would be committed to building a quality product! Because of this I was offered two options from Whirlpool. #1 - pay for the parts yourself...over $800 or #2 - purchase their 1 year warranty program @ $350/year, this warranty will cover all parts and labor for an entire year. Based on my experiences though, I will need to purchase a 1 year warranty @ $350/year for the life of this lemon, potentially costing me $5500 over a 10 year period. I ultimately took option 3...tossed the piece of junk and bought a new fridge from their competition. Dont be fooled by the attractive design and appearance, the Whirlpool Gold Series refrigerator is a money pit waiting to happen!

Bought new Whirlpool duet washer 4.0 couple years ago. Started making load noise. Started checking and its the rear bearing and sounds of it will cost more to replace than to buy a new one. Found this page and after reading review after review, I will not spend a dime to fix the junk product from Whirlpool. Going to put in the dumpster and never buy another Whirlpool product. I have never seen so many complaints about a product and many being the same bearing problem. Where is our recall process? Its ok to rip off people over and over with no consequence. And why do large chains keep their product? Guess theyre in on the rip off.

Rust started forming early on our washer and spread quickly. Our house is air conditioned and not near the ocean. There was no reason for the rust. Poor quality finishing is the only explanation. When I called to complain I got nowhere. I wish I could show a photo on this website. It would dissuade anyone from ever buying a whirlpool.

I purchased a Whirlpool microwave in November 2011 from BestBuy.com. The microwaves handle is coming apart. Best Buy wont honor because I didnt purchase the Geek policy. One year warranty is still valid, but Whirlpool claims that a door handle falling apart is cosmetic. Serial number TR14430004, model number MH3205XVS-2.

On November 1, 2011, I purchased the Whirlpool Estate washer (model # ETW4400XQ) from Wholesale Appliance in Charleston, SC. The first time I used it I knew something wasnt right when both the regular and so-called gentle cycle agitated at an incredibly fast speed. It is damaging my clothes. I called the dealer and they sent out a service person. He said that was just the way it was and he couldnt do anything. So, I keep trying to use the gentle cycle, but it was the same thing. I would have to stand by the machine and stop it after a couple of minutes so it wouldnt ruin the clothes. The more I thought about it, I decided that the repairman wasnt right. I called Whirlpool customer service and they sent a different repair service. He also said that he couldnt do anything to make it slow down as it was programmed by a computer inside and he could not change it. I went to the dealer, Wholesale Appliances, and they said there was nothing they could do as far as giving me a refund or a discount on a better machine. The setting on the washer clearly says gentle cycle.” Well, the whole world knows that does not mean beat the clothes to death as fast as possible. Can you make any suggestions? Thanks.

Whirlpool 70328 215 IMFRESH ROY 5S purchased on 14th Feb. 2016. It has stopped cooling on 11th April 2016. Complaint lodged on 12 April. No serviceman attended and not connecting toll-free number. Never, never go for a Whirlpool refrigerator.

I have had this washer for about 7 years. I have not had any problems with it. I wish that it is stingy with rinse water. I see suds on the items before the rinse cycle and it doesnt seem to use enough water for a good rinse. Therefore I use the extra cycle.

Yes, Whirlpool makes Maytag, Im still paying for this junk. Too much to go into detail. I had to bypass the crummy fuse system in the Bravo dryer and hook up my own 15amp automotive fuse in the dryer to keep it working. This after two lame under-contract Maytag repairmen replaced the dreaded board, which did nothing. The washer goes cabunk, cabunk, cabunk throughout the house and shuts down with an unlevel code (no matter how level the load is) every time it does its load during the spin cycle. The dishwasher handle broke off and had to use a screwdriver to pry the handle latch open, until realized it doesnt even lock anyway and just pulled the door open. Now, the dishwasher has this noise problem which means they designed it to allow pieces of debris to escape past the trap like my other dishwasher had that was easy to remove and clean. Do not, I repeat, do not pay the $3,500+ I paid for this junk. Go buy a Kenmore thats 15 years old off of Craigslist! Youll be better off and it will last longer.

This is my third Whirlpool refrigerator. The first two lasted about 20 years each, and although not fancy, they were always serviceable. This one is different.Because of my kitchen cabinets, the only refrigerator with as much storage capacity (cu ft) as my old one was what seemed to be an almost identical Whirlpool, with the only exception being a slight difference in the ice maker. But this one is a disaster. The water/ice dispenser has been changed to one with one space only for your container. The water that comes out is warm, because the routing of the tube has been changed and it no longer goes through the chilled refrigerator space; the ice pours out so hard that usually half of it lands on the floor. In order to operate the dispenser using anything with less than a 4 diameter, you need two hands: One to depress the lever behind your glass and one to hold the glass farther away from the refrigerator. Failure to do that results in a wet mess. After dispensing crushed ice, it continues to send small pieces flying long after I change the switch to cubes. But that is the least inconvenience. In an apparent engineering change to meet energy efficiency, the new refrigerator recycles air from the freezer to the refrigerator compartment. That and other changes in the frost-free engineering have resulted in:Uneven cooling in the refrigerator. In fact, it froze $1800 worth of insulin pens. I was advised by the Whirlpool representative that I shouldnt have put them on the shelf where the vent from the freezer spews out freezing air. Spoiled food in the freezer. Everything in the freezer develops a thick coating of ice crystals within a short time. This dries out the meat, shrinks the popsicles, and destroys the quality of fish and fowl. At this moment, I have two pork chops that defrosted in a plastic container on my kitchen counter. I bought them fresh, and now the 10-12 oz. of pork is swimming in over 1/2 c. of water.Interior fittings are poorly made and shelves and drawers do not work easily. The allegedly stainless exterior is difficult to clean, and many reviewers have remarked that they find rust within a few months. I could go on. There is more poor engineering, and an array of noises filling the kitchen, but you get the picture. I wish I could trash this refrigerator and buy a good one, but that isnt feasible both because of budgetary and space constraints. The last service person who came out sighed and told me that the refrigerator was cold, and that meant that the unit was operating okay! I HATE this refrigerator and struggling with it from day to day. My hope is that no one will buy a Whirlpool ever again. I certainly wont.Updated on 12/05/2017: Whirlpool, faced with my wrath over a refrigerator set on LOW that froze $1800 worth of insulin, provided a replacement (25 Cu Ft side-by-side refrigerator). I have owned two previous Whirlpool refrigerators -- for 20 years each -- as well as other Whirlpool major appliances. I WILL NEVER BUY ANOTHER WHIRLPOOL APPLIANCE. The replacement is deficient in every design and functional aspect I can think of. Temperature is uneven in both freezer and refrigerator. Food in the freezer is coated with snow within a week and dried out and spoiled within a month. Ice comes out with such force that it ricochets out of the glass and around the floor. Water from the dispenser is warm. Leafy vegetables spoil within 2 days. Whirlpool sent technicians who informed me that the unit was working properly because it was cold. PIECE OF JUNK! DONT BUY ANYTHING MADE BY WHIRLPOOL!

I purchased my Cabrio washer and dryer 2 1/2 years ago, and for the past 6 months, I have dealt with it being unbalanced and I tried everything to get it balanced. When I researched the problems, I found so many other consumers are having the same problems and that Whirlpool will do nothing about it. I decided to start a petition on Change website to try to force Whirlpool to stand behind their product and correct the problem, offer us a refund or another product, or even fix the darn thing. It is tough economic times, and we spent money to have something that was energy-efficient as well as a product that is supposed to carry a good name. I am a single mother with three children, and I dont have a $1000.00 to throw away after 2 years. This is shameful that we, the consumers, have to deal with this. Please go to the Change website and sign my petition. The more signatures I get, the more leverage we have to deal with Whirlpool. Lets pull together and show Whirlpool we will not stand for them robbing us of a quality product. Thank you so very much.

I purchased the Whirlpool Duet washing machine October 2010. When I first got the washing machine, it shook the house (new stick built house) when it was on the spin cycle. They had a repair man come out to tell me that there was nothing wrong with it, it was fine as it was. We thought it was ridiculous, but we are young and didnt know better. He also told us we should fill up the washing machine more than what we where because the clothes wash better when its packed. Big mistake on our behalf! The washing machine has ate thousands of dollars worth of clothing. We did what we where told, so we thought we were doing something wrong. Little did we know we were doing nothing wrong. It was the machine. Then a sock found its way to the drainage field which let water pour out of the washing machine throughout the laundry room and going to the rest of the house. What a mess. We called and they found the problem and removed the sock. Still didnt fix the damaged clothing issue. I called them 1 year and 7 days after we got it and Whirlpool still wont cover their product. They said they where sorry they couldnt help. Well couldnt and wont are two separate things. Its a shame they wont stand behind their product after I bought over $6,000 appliances from them. You think theyd be a little more compassionate to their customers after spending that much money? Now you know how they treat their customers. Dont buy Whirlpool. They (Whirlpool, Maytag, etc. ) are maybe cheaper than their competitors, but its probably worth the extra money if you know theyll stand behind their product. Very unhappy customer!

After purchasing three gold series kitchen appliances in 2013 two months after purchase refrigerator failed. Whirlpool did not have a fix at the time. Told me I had to wait two months for a part to be engineered and then service to be scheduled which is not acceptable. They would not take back the refrigerator and give me a different model so I had to press Lowes to accept it back and they did give me a refund. I then had to purchase a different brand refrigerator which now I dont have a matching set in my kitchen.Then the dishwasher became part of class action lawsuit and now my gold series gas range is obviously damaged too. The control had the plastic panel is bubbling and it is split. Again after talking with Whirlpool customer service they refused to help with this at all claiming this is a cosmetic issue and it wouldve only been covered for 30 days from date of purchase. This gas range also has an aqua lift self-cleaning feature which does absolutely nothing. It does not clean the stove. You have to go into it and clean it the old-fashioned way with chemicals, gloves, mask and a scrub brush. These products are absolute junk and the customer support is non-existent. Do not buy Whirlpool products.

It never seems to clean the dishes and it runs for 3 1/2 hrs. It is suppose to have all these Features but does a very bad cleaning job. I have used liquid soap, the cascade pods and the jet dry, still gives very poor results. Use to have a Kitchenaid that lasted almost 30 years - great appliance...

I am very very unhappy with Whirlpool gold series. We paid more thinking it was better and dont waste your money. I have had the whole package for 3 yrs and every one has broken down. First my dishwasher wasnt cleaning. I had to take the thing apart and clean all bars and still is not cleaning right. My ice maker quit working and then started leaking under fridge. I had to have the water intake valve replaced. And now my oven says its at 350 and wont bake anything. I think the element has gone bad. This is complete junk. I should have known better and got LG.

In the middle of the evening the door glass spontaneous shattered with nobody around. Its only a 3 year old microwave builder installed in a new home. Ive always heard Whirlpool appliances are garbage but this proves it 100 percent.

I bought a French door Whirlpool refrigerator. It is very pretty. But you always got to double-check to make sure the freezer door is closed. Almost all my house guests leave it slightly cracked because it does not close conveniently like other refrigerators. Water freezes up all over the freezer. It even freezes the fan inside to where it starts making loud noises. I got a chip ice out of this freezer almost every day. I even had to defrost it completely to get the fans to start working properly.

I bought a whirlpool washer because we thought it was the best. It does not clean our clothes especially my husbands jeans. They are on their third wash at this minute. I use Gain HE detergent. I bought clorox 2, I use spray & wash & I have even started using a little clorox but the red dirt still doesnt come out. I never had this problem with my old washer. If there is any help for me here please let me know. If this is supposed to be a water saver I dont see how I have saved any after washing jeans for the third time. If they are not clean this time, I guess he will wear them dirty.

It is a double oven. Temp varies too much. The oven is very inconsistent. Cooking Thanksgiving the temperature would not stay even. It took much longer than intended. It was quite frustrating. I would not recommend the Whirlpool double oven.

Water heater was defective from the factory with a pinched wire between the thermostats. After replacing everything on the heater Whirlpool would not reimburse any parts or labor for the unit... Whirlpool is dead to me now, and forever and I love to tell my story to prospective buyers of their products!!! So far, to date I have cost them about 14 sales of major appliances (and still counting!!!). After reading some reviews… Im (sorry, I omitted the personal insults) in respect of your review guidelines.

Our 27 cubic foot BLACK French Door refrigerator is freezing up again for the 4 or is it 5 time. We are now told they will give us a replacement and to go to the website and find what we want. The website lists DISCONTINUED fridges. Called their RUDE rep and found out only can get a Smaller, stainless steel ONLY refrigerator. So is that how they work, sell crappy refrigerators and then replace with a lesser refrigerator, which most likely will break down too. SHAME ON WHIRLPOOL. Or is it DEADPOOL. Your reputation is shot. We will NEVER purchase another piece of junk from you!!!

I am excited that I found this site, putting it in Favorites! Using the advice from ConsumerReports, we purchased a Whirlpool Gold French door refrigerator model GI 6SDRXXY02. We were looking forward to the energy efficiency reported. I blamed the kids and my husband when the water started appearing on the floor by the refrigerator. After a while, I started investigating and I saw the sheets of ice that had formed in the bottom of the freezer. Several times, I removed the ice, only for it to form and start leaking on the floor weeks later. We discovered the drain was frozen and that during the defrost mode, water would freeze in the bottom, and once the ice was too high, the water would flow over the ice onto the floor. My husband has unloaded the freezer and defrosted the drain with a hair dryer several times. So sick of this!! We never received a recall notice and of course, the warranty is out. I wish we hadnt paid so much for this refrigerator. It would have been out by the curb months ago. We are in the middle of a kitchen remodel and getting new cabinets. I will have to dispose of this expensive refrigerator. UGH, money down the drain!! We wont buy a Whirlpool!!!

Very pleased with my Whirlpool dishwasher. It is not the top of the line but does a great job of cleaning my dishes and is very quiet when running. Whirlpool appliances have been very good to me.

I purchased a brand new refrigerator model # WRX735SDBM00 Ser # K51621170 on 30 June at Lowes. Paid about 1600.00. Within 5 days the ice maker was no longer functioning. I called the service department and a lengthy ordeal commenced of trying to repair. It is now 13 August 2015 and I have had over 10 visits from a technician and I still have no ice. I made a terrible mistake in not returning the appliance to the store within 30 days so now it has to go through the process which means that now I have to continue to wait until the technicians deem that this appliance is not repairable anymore before I can attempt to get a replacement.In the meantime, we have been inconvenienced, aggravated not to mention not be provided a product that works with no future date where I can get this appliance repaired. The local store management have been great to deal with and are trying but their hands are tied until the manufacturer determines they cant fix. In the meantime, the consumer is continuing to wait for the repair/replacement. No one seems to care or has there been any discussion of some compensation (not necessarily money) for the aggravation and inconvenience I have endured. Something is just not right. Suffice to say, never again will I buy a Whirlpool. HORRIBLE EXPERIENCE.

We purchased a gas range (Whirlpool AccuBake model # mfgxfg361lvt1 serial ry1810956) a few years ago and have been very unhappy with the gray grids that it came with. We wrote to you about how we should clean them and you recommended heavy-duty degreaser, pin31552a and gas grate & grill cleaner, pin3167a, which we purchased. Neither worked, even with heavy elbow grease. We are very upset. We have purchased Whirlpool products all of our life and would like an answer or some type of explanation. If possible, can we get the grids in black? We try our best to keep these things clean and this is a very bad patten.

The microwave was easy to install above the stove and it has the exhaust fan conveniently hidden out of site underneath it. The cost was very low and it is not complicated to set up and use. I also like the fact of not having countertop space taken up by having the microwave sitting on it.

I was very excited about the performance of the washer as far as reduced water usage and reduced electric usage. After about 6 months though, I couldnt figure out why a lot of clothes, sheets and drapes came out with streaks on them. Very expensive to replace! Of course, the business I bought them from tried to get me to buy all types of fixes that had nothing to do with the problem and therefore couldnt answer me why this was happening. I am not crazy about a lengthy lawsuit. I am crazy about hoping the washer dies so I can go back to a less fancy washer that did the job better than this expensive monster!

I purchased a high-end Whirlpool dishwasher (WDT710PAYM) a few months ago thinking I was making a wise upgrade. Poor design and it wont dry dishes or properly wash utensils when theyre placed in the utensil rack on the door panel. The unit heavily condenses after using heat dry mode and large water droplets completely cover the top of the inside cabinet. Eventually, they all fall down into the dishes and you now have wet dishes again. The Whirlpool tech’s response was to scratch the cabinet plastic with a scratchy pad, smear rinse aid over the plastic cabinet and that should stop droplets from forming. Whirlpool’s customer service told me they shouldve never told me that and what I should do is be there during the drying cycle and open the cabinet door to let the steam out. This is completely ludicrous. Dont walk but run away from Whirlpool products.

I own a Cabrio Whirlpool washer. It already had several repairs and never got my wash clean. I complained to the company, no results. This washer is not even a year old. Why will they not stand behind their products?

Purchased heavy duty dual steam washer and dryer in 2008. Recently got some error codes that we could not fix. Had one service company come in and they could not figure it out. Had a certified Whirlpool company come in and they could not figure it out. They called Whirlpool technicians and they were even unsure of what is wrong. Said they could keep ordering parts and trying them to fix the problem. And of course I would be responsible for the parts. And no guarantee it would be solve the problem. Called Whirlpool direct, to no satisfaction. They said they could send the same company out and have them call the tech line while on site and try to troubleshoot the problem. However, would have to wait another 3 days to get him out. Been a week without washer. I have had washers bought previously last over 10 years without any problems. If these machines are breaking or control boards are going out after about 4 years, then Whirlpool has a bigger problem. Whirlpool supervisor was only offering to maybe a discount on the parts needed, without even knowing if they could fix the problem. Seems to me like they really dont care. Very dissatisfied, will definitely not recommend this product to anyone. And if it ever gets fixed, I am going to sell them immediately.

We were looking for stainless steel and this model was that. This model has lots of presets which we like. We lucked out and got it on sale and were able to get features of a more expensive model for a lesser price. The only downside is getting the turntable back in when you clean it. One of the things I wish it had was a way use the timer for foods cooking in the microwave plus use the timer separately for timing food you arent cooking in the microwave, but will be part of the meal. Also, the defrost options could be clearer!

Im disgusted by both Sears and Whirlpool that I have paid top dollar for my Whirlpool Duet Washer model #WFW9400SW01 (along with the matching Whirlpool duet dryer and 15 floor pedestals) at a cost of over $1,000 for the machine, and hundreds of dollars for the Sears master protection service contract. And 5 weeks after first reporting my washer breakdown and lugging my familys laundry to a ‘local’ laundromat located miles away, I still have no imminent hope of seeing a repair. This is the second time the machine has broken down within 5 years. (Dont even ask me about my nightmare with LG dishwashers!) This time the wire harness is the culprit, a part which apparently has been redesigned & which has been on back order indefinitely - all Sears can tell me is it might be available sometime in October. Is it coming from overseas, I ask. No, Delaware, Ive been told. And it could be as long as into November. While they did tell me I could begin to pursue a replacement machine by the 21st day of non-use, I am so weary of the life energy this appliance nightmare is sapping from me simply to resolve this. And Sears and Whirlpool dont seem at all concerned with the massive amounts of junked appliances winding up in our collective landfill as we all tolerate this built-in obsolescence. Besides the obvious wear & tear issue on my wood floors in replacing the machine (the dryer positioned next to it on a pedestal in my cramped powder room/laundry room will also need to be reinstalled in order to get both to fit properly), what about the consummate waste of having these machines reach the end of their life expectancy after a mere 5 years? I wish Id never upgraded our appliances. In the 7 years since we did, our LG dishwasher has failed innumerable times and been replaced multiple times, until we finally replaced multiple versions with a Bosch (so far, so good); our Kenmore Elite range has also failed and needed repair; my washer has died twice. Shouldnt we expect better when we pay top dollar? And if not Consumer Reports, then why isnt the Attorney Generals Office investigating this clear fleecing of the consumer, Sears policy in which sales people aggressively hound consumers like me into purchasing expensive service contracts, making all sorts of unreliable claims and limited time only price quotes. And then when the consumer actually needs a repair, is treated like Im last in a long line of unhappy customers. Maybe if current embattled Sears CEO Edward Lampert had to face weeks of doing his own familys laundry in a laundromat while he waited for a part on backorder from Sears, he might recognize not only a lot of other people waiting on a Sears part there too. But that while on his watch, the Sears name has eroded big-time as he sacrificed quality in his relentless drive for profits.

My dishwasher is just under 3 years old. It has never cleaned well and doesnt dry well at all. I have replaced parts for the top rail 4x. I have 4 other Wp appliances and none are good. The plastic parts in these appliances are beyond cheap and yet they have no problem selling them at a premium. And they also do not stand by their products. Why in the world would you need an extended warranty to get you through 3 years? In other words they make crap and want you to pay them because their stuff is crap... Im done with Whirlpool.

We purchased the Induction Range Whirlpool Model WF1910H0AS0 almost 2 years ago and bought the extended warranty that was offered by A.J. Madison. We started having problems about 8 months after the purchase. We have had technicians out numerous times and they couldnt solve the problem of the cooktop part of the range locking and beeping when we use the oven. I have made several calls to Whirlpool and basically was told too bad. I see that there have been several complaints with the product and they have stopped making it. On one repair visit we were told that they were replacing a particular part because they were having so many problems with the heat blocker that goes under the glass top that they made it thicker and were hoping that this would solve the problem. It did not.The thing that really has sent me over the edge is that last night I was just boiling water and I heard a pop that came along with a smell (electrical burning smell) and the range blew a fuse and now the cooktop part just shows the deadly error F47. I am so disappointed in Whirlpool and their customer service and too bad attitude. You would think when you are spend almost $1800 for a range that it would not have problems so quickly and pretty much render useless in less than 2 years. Also shame on A.J. Madison for selling extended warranties through a company that has such a bad ratings with the Better Business Bureau. The only reason I gave 1 star is because you cant have no star.

Whirlpool Cabrio Washer WTW7800XW is 13/14 months old (1 or 2 months out of standard warranty). We use it 3 to 4 times a week. The lid hinge developed a crack 2 or 3 months ago. Last week, it failed completely making the washer unusable. Investigations show that a new lid is around $250 plus tax and service call (approx. $500 complete). On contacting Customer Service, they continued to say monotonously out of warranty even though it is obvious to even a layman that this hinge/lid is not fit for the job and the manufacturing material has failed. They kept reeling off all sorts of protocols but would not send any of them as a copy. This is the worst service I have had from any company. The service is despicable and they should be ignored and banned from every consumer list. I appreciate that it is out of warranty, but the runaround I am getting seems to me that they expect their product to fail after the warranty expires and they are not surprised at all by catastrophic failures so soon.

Whirlpool Calibri washing machine - I have the washer for 4 years and have replaced four computer boards to the tune of nearly $300 each. When Whirlpool was told of my experience, they said they were sorry. Obviously, I am too and will not buy again. You would think they would give me one board at no cost, but I guess words are cheap.

Bought a Whirlpool stove five years ago when I got my kitchen remodeled. In fact bought all whirlpool appliances stove, microwave, dishwasher, and refrigerator. The dishwasher and refrigerator have already had some issues which to me were because cheaply made. The microwave and stove are fine.

How can Whirlpool deliver a new refrigerator/freezer and refuse to include a shelf in the freezer even though there are rails built in on the sidewalls to support a shelf??? Of course they will sell me one. The cheapness of todays manufacturers is appalling especially in light of the prices they charge.

Like hundreds of others, my Whirlpool double wall ovens circuit board stopped working after 5-7 years. Accubake s-xt3704215 m-rbd275prb00 Whirlpool double oven. If it is happening to all these people, the protectors of the US consumer need to do just that!

Bought this machine in July 2015 to replace LG front loader that went bad. This machine is the worst at rinsing the soap out of dark clothes, and probably the whites and lights too! Dark clothes always have white streaks and spots all over them. Called Customer Service and was told it was due to too much soap, the way the clothes were loaded, needed to add an extra rinse cycle to load, and/or because there is a water softener in the home. Have changed soaps 3x, changed the way I was loading the clothes, and I doubt the water softener has anything to do with this problem. I dont see how adding an extra cycle is efficient and seems wasteful. This machine is horrible and whether I just got a lemon or if its a defect in this machine, I dont know. Whirlpool doesnt seem to care either. I am going to attempt to sell this one and will not consider Whirlpool for the next one. Do not buy this machine!!

I have a Whirlpool AccuBake gas range. I started by contacting my local repairman because my stove was out of warranty. The first company came out 3 times and replaced three parts, which didnt work. The cost was $297.00. I originally paid $598.00 for the stove. After they deemed it non-repairable, I contacted Whirlpool. They basically said it was my fault for not buying the warranty. I then contacted the BBB. Anne ** from Whirlpool contacted me and had another Whirlpool service tech come out at no charge to me. But guess what, they deemed it non-repairable too. Its a shame that companies no longer stand behind their product. Its very apparent that this is a manufacturers defect. They should replace the stove.

The washing machine is making inviolable noise. I had purchase a semi-auto Whirlpool washing machine from Lotus Koh-e-fiza, Bhopal two months ago. Initially, the company sent a man for demonstration, and at that time, the machine was making a sound and the mechanic removed his back plate and his components and saw that the plate of heating rod is unscrewed. He temporarily tightened that plate with normal screw, and after two months, the same sound is coming again.At present, we are not using the product for the past 5 days and launched a complaint to customer care. The call attender said that the problem will be solved in 20 hours but no one came within 4 days. Today, 21 September 2011, I called to customer care. He was telling me that the complaint has been attended by our attender and at present, no complaint is pending. The washing machine is in warranty period and I am not satisfied with the service of Whirlpool. At present, I am using the product of Godrej and LG, and the service of both company is very good then Whirlpool.

I have a double oven. The bottom oven takes a long time to warm up. Good oven overall. I would definitely recommend this oven. The timer functions seem to work well and it is self cleaning as well.

We purchased a new Whirlpool water heater April 2013 at Lowes and every 3-4 months the pilot would go out. My husband would simply re-light the heater, I guess he didnt think it was a big deal. However, in September 2014 the water heaters pilot went out and would not re-light, so I contacted Whirlpool about the warranty. It took 4 telephone calls (two of which involved a plumber, per Whirlpools request), and several days of cold showers for an authorization code to purchase a $8 part (thermo coupler). The hassles that Whirlpool put me through, no one should have to endure. Who ever heard of a technician telling you that they have to talk to the plumber, when you call them to explain a problem with your water heater, such as, the pilot will not stay lit and the plumber said it is the coupler (I couldnt remember the whole name of the part, but surely they should have understood what was wrong). Secondly, providing a plumber (unless youre married to one) to converse with them involves more money. Now I have a plumber at my house so I call Whirlpool and this technician insists that the plumber perform a test on thermo coupler to make sure that it was faulty before she gave the authorization for a new one. Yet again, when I called to Whirlpool with the plumber, while I was voicing my problems in resolving the issue of my water heater with this technician, and she just hung-up on me. So as not to be defeated and having already invested in the expense of the plumber, I called Whirlpool again and requested a manager. The technician asked if she could help and I informed her of my previous encounters. She apologized and took my information to have a manager to call me later; however, she did give me the authorization code for the thermo coupler without delay. When I went to purchase the part, I didnt have the old part (as trade; the plumber hadnt removed it), so I paid for it out-of pocket, to return the old part later.

I bought Whirlpool Dishwasher from Lowes. This is just 2 years old. Model number is WDTA50SAHZ. This is gently used Dishwasher. Suddenly it stopped working. After water fill up, dishwaher is not working. I thought whirlpool is superb brand. Now its waste brand. Do not buy whirlpool dishwasher.

This is my second Maytag French door refrigerator. 1st died after 5years. Bought the same again but bought an extended warranty. After 3 years, a month of service calls I still do not have a running refrigerator. Had to rent one from rent a center while Whirlpool sends more repairman. Try calling their customer service is where they got their name. They give you such a runaround they create a whirlpool. Product is junk.

I bought my refrigerator side by side on April 16th 2010 at Lowes. Not even six months, the liner inside started to get cracked. I called and they send serviceman. He just put a tape to cover the cracks. I called Whirpool corp and they told me its cosmetics issue so our warranty does not cover cosmetic problem for as long it works and cools. I will never purchase Whirpool brands. Lesson learned.

I have had no issues with my washing machine. Love the different settings. Washes clothes well. Dryer has minor issues like the drying dial stopped moving so I need to manually turn it off. It’s more of an inconvenience, but for the price it should work.

I purchased a Whirlpool dryer about 18 months ago. Within 2 months the timer went out. Of course I am still under the manufacturer warranty they came and fixed it. Now a year after the same problem occur. Whirlpool convinced me to buy and extended warranty for $268.00 and scheduled service with Platinum Factory. Took a day off work, then they call me to cancel the appointment. I will advised people not to buy Whirlpool appliances because that is not the appliance I have with them. All whirlpool appliances have a defect. My refrigerator, my washer and dryer, my microwave all have issues. Most of the whirlpool at all. Services agents are rude and not professional. One agent from Tennessee had the nerve to tell me I have to lose money to get services right. When asked to cancel service plan I was told to write a letter to get my money back. My advice if you are in the process of changing your appliances DO NOT BUY WHIRLPOOL APPLIANCES because your problem will not be resolve by talking to those stupid agents and will not let you talk to a supervisor.

Bought a side-by-side with extended warranty model ED5VHEXVB01. I had a problem with the ice door. They came out, said they saw a bug, left no comments made, received no word from company. Finally, I called them to be informed on the bug problem. They canceled my warranty with no refund given. Now this will be the 3rd time I have to buy. The starter/overload relay fridge is only 4 years old (out of my pocket). I was told by a parts company this problem the company knows about and will not resolve. My advice is RUN, DONT WALK, away from ALL Whirlpool appliances.

Bought a propane hot water heater and 2 years after buying it pilot wouldnt light. Had to buy a conversion kit because they didnt make the part anymore. Now had to buy a gas valve and it didnt work so went to Lockes and bought a new water heater and now they wont refund my money for the part $300.00 with shipping. They said they could only replace it. Well I dont need it now because I bought a better product. Whirlpool is junk and you have to buy the parts from them and RIP you off. Way to take care of your customers Whirlpool. Buy something else with your money.

Bought this refrigerator in June 2018. Had issues with freezer section and service technician came July 19. Issue was resolved but only temporarily. Had another technician come in Oct 3 and was told he had to order a new freezer drawer which should take 3 days. Now being told the drawer won’t arrive until Nov 15. You call that service? It would have taken less time to get a new refrigerator. I would never recommend buying Whirlpool products to anyone. What’s the point in buying a product that you can’t get proper service on.

Whirlpool Cabrio Washer WTW7800XW2 - After buying my American made washer..... at nearly $900 with extended warranty about 2 years ago. This week noticed small cracks in plastic that surrounds and holds glass lid. Now lid will not sit flat and glass is emerging from encasement. Called extended warranty claim center and was told it was a cosmetic issue. Called Whirlpool, and was told they were unaware of this flaw, even though countless websites, chat sites, and Youtube. My frustration is how they claim to be unaware of this flaw and refusal address it, after countless consumers have called. I would be willing to start a class action on this matter!

I bought my Cabrio Platinum Washer and Dryer in 2013 (4 years old). About a month ago, it started sounding like an airplane was landing in the house while on spin cycle. I called a repairman and he said the bearings were going bad and it would be better to buy a new machine. When we pulled out the washer, there was grease all over the floor - apparently a seal started leaking and the bearings had no grease so they started burning up. I talked with Whirlpool, after all it was only 4 years old and a seal leaking and burning the bearings up wouldnt be from normal wear. They were not convinced and offered to give me a discount on a new one -- No Way! I went with another brand recommended by the repairman. The screws on the dryer door also came out and we had to replace them. So much for the Whirlpool brand and especially their top of the line machines. I will not buy another Whirlpool washer or dryer.

Worst appliance we have ever bought. Our last fridge (also stainless french door) we had for about 14 or 15 years and only the door bins cracked that we put gallon milk jugs in (dont do it - they are too heavy and get warm from the door opening). This fridge is a piece of junk. We were told it was stainless - rust spots started appearing the first year. The deli drawer lid broke within a month or two, but I didnt care about that so I just threw it away. The ice machine stopped working a little after the first year. Today however is what got me to write a review - I spent a couple of hours trying to duct tape and make wood supports to hold up the frame for the produce drawers - one of which is totally cracked when it fell from having the support break. While doing this I noticed there are hairline cracks on the front of all 4 of the shelves! Also, this one has a wire basket in the bottom instead of a full drawer - probably more supportive, but it means stuff constantly falls into the bottom of the fridge and it is extremely hard to get in there to clean.

WTW6340WW0 - When washing clothes, on the last spin it stops and gives an UL error message. I make sure all the clothes are level and restart at that point but still the UL error message appears and water starts leaking from the underneath of the machine. Weve reset the and unplug the machine but no difference. Please help on what else to do.

I bought a semi automatic washing machine from Croma Store (Gurgaon) on 03/09/12 Model no A-72H* and I regret to say that the water direction changing knob (to change water flow from agitator to dryer), has broken. The machine is not even 4 months old and the water inlet is broken. How can this happen in a brand new washing machine? You claim to have durable home appliances products and your machine does not last 6 months? Can you see that the broken piece is attended to or replaced at the earliest?

Purchased suite of appliances. 2 years later front burner will only operate on high (fire hazard). Fridge icemaker in door has never worked properly. No ice or shooting everywhere. Whirlpool offers no help because did not purchase pricey warranty & are nasty. Food freezes inside fridge & its my fault. Never Never buy whirlpool or any of their products KitchenAid Jenn-Air. There is a whole list!! They say made in USA. LIE. They are assembled in USA. Everything else is outsourced. No integrity from this company & definitely do not stand behind their products. Customer Service is non existent!

I purchased a Whirlpool Duet washer in Jan. 2011 and there has been 3 problems. There has been water leaking, loud/banging noises during the spin cycle, and torn clothing. Technicians have visited 4 times in 7 months. At this point, I forsee more problems in the future. I spoke to a supervisor at Whirlpool and I asked if the washer could be exchanged. I was told, If it is repairable then we will continue to repair it. I was also told that I could purchase an additional 1 or 2 year warranty. A comment like that makes me believe that the company foresees problems in the future as well. A company like Whirlpool should realize that customers should not have to spend time leaving work early or taking off to meet with a technician about an appliance so often or at all! I have owned a washer in the past but it was left when we sold the home and I never experienced any problems!

I bought model #W4TXNWFWQ at Lowes in February 2013. It had a one-year warranty. Five months after the warranty expired, the defrost timer went out. It cost $100 to fix the $400 refrigerator. Planned obsolescence or coincidence? Either way, its poor quality.

We purchased the Whirlpool double oven with convection to go into our new home 18 months ago. I used the self-cleaning cycle on the bottom oven for the first time last weekend. Halfway through the cycle the control panel went blank. Basically both ovens died, and the bottom oven door is locked. After researching online I learned that this has been an issue with the self-cleaning feature on Whirlpool ovens for some time now. So buyer beware, if you decide to purchase, dont use the self-cleaning feature.

I bought a Whirlpool water heater in March, 2008. Last time (not sure if its last year or 2 years ago), I had an issue of the water not heating. They have someone came in to replace a part. Recently a humming sound (scary one) keeps on coming on from time to time. It took me some days to find where the sound is coming from, and there it is, my fairly new whirlpool water heater.They said it has something to do with the orifice. Since I am not a handyman, they recommended a service guy to come in, and I have to pay. I wonder how much more I have to spend on this heater? Yes Im saving gas consumption, but it will be spent for service anyway, and I have the added bonus of frustration. It is not worthy having it. I spent $1,400 for the heater and labor.

DO NOT BUY THIS MACHINE. Mine is less than 2 years old. First one month after warranty expired, the clear lid cracked...$350 to replace! Then a few days ago a rusted circuit board came apart and jammed up my washer. This should NEVER happen. I contacted customer service and they told me that they are not covering this problem and that the service call is $175 and cannot estimate the repair cost. They also could not send a repair person out for 5 days. The washer has not been repaired yet so I do not know the entire cost but it will be expensive!

I purchased this fridge in February 2015. In August, the handle on the fridge door broke. I called for a replacement on 8/7, on 9/14/15 I received it. It broke on 10/3/15 and had a replacement on 10/13/15. It broke again on 12/26/15. I called for a replacement. I should get it in 10 days. Obviously, there is a flaw in their design. What bothers me is that no one seems to care. I will hope I never have to buy a Whirlpool product again. And I will certainly discourage anyone I know who is thinking about buying their products. I purchased this product at Lowes and they did not care when I went to them.

My Whirlpool Cabrio Washer is a bucket of junk. I bought the washer in about 2008. I was smart and bought the warranty for approximately 3 years. Since I bought it, I have had them replace 3 water pumps, the tub, the computer, and it still knocks and shakes. It also leaves small frayed holes in my beach towels. This machine should be recalled. It needed a warranty from day one. Washer cost $1,000 warranty every year $130.00 per year which covered the repairs at about $900.00 for repairs. I hate it. I just hate it. I can’t stand it anymore. I need a new washer, someone has got to listen.

UL code displayed for six months. Will not spin. Makes a squeaking noise. Recently noticed a black greasy residue around the machine. The bottom of the machine is covered with it. Have had the Cabrio for 5 years. Seems like a bearings issue. Expensive machine. Whirlpool said there are no reported issues with my model even though there are thousands of people on several websites who are having the same issues. Apparently, Whirlpool is in denial and not willing to save face with consumers and correct a horrible washing machine. Definitely will never purchase another Whirlpool appliance.

My Calypso washer is broken AGAIN. I have spent more in repairs than the machine cost originally. After more than a dozen emails to customer service they have still not answered me even once. Its obvious they put as much pride in their customer service as they put into the assembly of their products.

We just received our brand new Whirlpool washer and dryer from Home Depot. The delivery person started the washer and started the dryer and promptly departed. My husband immediately put a load of laundry into the washer, and he noticed there was insufficient water levels to adequately wet the clothing. Approximately 3 tablespoons of warm water were added at intervals of approximately one minute each. The water level never rose above 3 inches at the bottom of the tub despite setting the washer on the heavily soiled setting. After the spin cycles he removed the extremely damp clothing and it appeared that the machine had not properly completed the spin cycle and drained an insufficient amount of water from the clothing. He tried another load, and it appeared that the sensors were not working which regulate the water levels because most new machines use far less water. However this washer was defective. He then placed the clothes in the brand new Whirlpool dryer. The clothes ran for over five hours and never dried and the dryer never got hot. There was obviously something wrong with the thermostat. We are both disgusted and will never ever buy a Whirlpool product again. In addition because of the extremely poor response from Home Depot, we will never purchase an appliance from them again either. So sad that Made In America, which was on a sticker on the front of the machines, does it mean diddly squat these days.

I am very upset about this Washing Machine and Dryer. I did my research in 2012 and found good reviews on drum size, water usage, bells and whistles. I purchased the set in Feb of 2013 (its on Jan of 2017). NOT EVEN 3 years later, I write to say that my washing Machine is ready for replacement! I paid 989.00 for each and last year the Spring on the Glass Top was worn away, I am told because bleach was splashing up in the spring area. Cost to fix with a local repairman... $235.00. Now I noticed a small amount of water on the floor, move the washer and there is a LARGE amount of water Stain and my cycles keep popping up UL. Two separate repairmen (because I didnt believe my trusted first one) tell me the cost for the shot bearings and seals will cost almost as much as a new washer! I am a family of 3. I have a daycare so do a few extra loads, but am not using this any more than average to low use. Not to mention that on top of all of this the computer appears to be shorting out and to order a new panel the repairman places that at an EXTRA 300.00. SO UPSET! The dryer dries very nicely and is quiet however, the motor went out 6 months ago and we replaced that, not wanting to but better fix than scrapping it only 3 years into a product expected to last well over 10! The little clip on the door to lock it is also loose and hardly locks now. The repairman is having trouble even finding the small part. Young Couple Expecting to have a brand new 1900.00 washer dryer set last a long time only to be out of warranty and already needing to buy a new set! DONT EVER BUY A CABRIO WHIRLPOOL.

I ordered this Whirlpool 29 cu.ft. white french door refrigerator online from Goedeckers on April 26, 2013. Delivered May 15, 2013. Ever since we got it, there was a frost buildup in left back of ref. Also ice would fall out of dispenser all by itself. Also a buildup of ice under ice bin. Water would also drip from dispenser. We thought maybe since it was new these problems would go away. But they just got worse. I called Whirlpool & they sent out tech on 8/12/13. He told me Whirlpool has a problem with these refrigerators & would order parts. Well after 3 times of cancelling repairman due to parts on backorder, I told repair I would call when parts come in. I keep calling Whirlpool & keep hearing parts are on backorder, saying parts will be in in 7 days. I call back in 7 days and hear the same lies. Its a shame that they cant get parts in knowing that there is a major problem. It sounds like a real quality control problem. I really pride myself on buying American made but Whirlpool is not helping my case for buying American made. It would be nice if they offered to replace it being they cant seem to find parts.

Washer does great job and happy with the results, very well. Appearance of dishes are good and leaving dishes very clean as well, would recommend this dishwasher to anybody. The color is also great and matches up with my stove and refrigerator, making the kitchen look very nice and great approach for other appliances to match.

I purchased a Whirlpool Cabrio and a one year extended warranty two years ago. As soon as my warranty ended, my washer started to malfunction. I recently started to receive the F-51 code and the washer shuts down at the spin cycle. I am angry because I spent just under 1200 dollars on a washer a little bit over two years ago and now, it is sitting in my laundry room taking up space. When I called Whirlpool, they told me I could purchase another repair warranty for $316.94, which would take the cost over 1500 dollars for this washer and there was no empathy nor compassion for what I was feeling as a consumer from the customer service rep. I spent my hard-earned money on major appliance purchase and I think that it is only fair that I get more than a two year usage out of machine that was designed to last at least six years according to their website. There is no way that this should just be my lost and cost me additional funds.

I have had the Whirlpool washer for almost a year. It has multiple settings for different types of laundry, i.e. towels, bedding/bulky, colors. It is intuitive. My husband is able to put laundry in and is able to figure out which cycle to use. The tub is roomy and holds large items well. The dryer I just purchased in the last month or so. It matches my washer and so far I love it. It has very similar settings that match the washer. The lint filter is very effective, cleaning after each load is highly recommended. It dries quickly and is quiet.

I dont take pleasure in writing this review and to the readers, please know that this is the truth without bias. Before you buy from Whirlpool or purchase their extended warranty, you should know: I am writing this review based on my personal experience. I purchased the extended warranty in 2017 (approximate) for three years. In 11/2018, our Whirlpool dishwasher, model wdt920sadm2, which was purchased with our new home in 06/2016, began having issues and was not drying the dishes properly. I called Whirlpool warranty and requested service.Approximately 10 days later, a repairman from Convenience Appliances Service Inc. (repair tech) came and fixed that problem (wasnt drying). My wife turned on the dishwasher the very same day and we came back and the floor was flooded with water. We believe this was contributed to the initial repair and has never happened prior to that. Fast forward, approximately 5 service calls or more later (not embellishing), the dishwasher is still not repaired and the technician can’t figure out where the leak is coming from. On 02/25/2019, I received a phone call from Ms. **, Whirlpool/AIG care team (AIG is the underwriter) and was offered $540.75 and I would be required to complete a “proof of destruction affirmation” form.I accepted the offer and received an email the same day stating: Thank you for contacting Whirlpool Extended Service Plans Consumer Care Team. Per our conversation, I have attached the affirmation of destruction for your dishwasher. Please verify the information, sign, and return to us. Once we receive the affirmation of destruction back, we will start to process your prepaid debit card. That card takes 10 to 15 business days to process and will arrive to you by FedEx. If you have further questions or concerns regarding your Whirlpool appliances, please contact us directly by calling toll-free (866) 931-7390 to reach a representative for immediate addressing of these issues between 7 a.m. to 10 p.m. ET daily, or by emailing AIGservice@whirlpool.com whenever the need arises. Sincerely, Mable. U.S. AIG CARE TEAM.That same day, I received an emailed the affirmation of destruction form back to Whirlpool on 02/25/2019. I was impressed at the time that they reviewed the repair case history and made this fair offer. My wife and I began to look for a new dishwasher and canceled the future service appointment with Convenience Appliance Services because of the offer and acceptance. On 03/01/2019, I received a call from Convenience Appliance stating that Whirlpool contacted them and they are taking back their offer because their employee (Whirlpool) didn’t follow the terms of the contract. I called Whirlpool/AIG care team and spoke to ByonBera who stated that she was sorry to hear this complaint and would forward this to her manager for resolution. On 03/04/2019, I received an additional call from the Convenience Appliance Services Inc. and they stated that Whirlpool representative was not very nice to them and that they still wanted them to come out again to my residence on 03/11/2019. On 03/04/2019, I called Whirlpool/AIG care team again, and spoke to Tandy, who again apologized and read their company script and that they are sorry but still reneged on their offer. She then transferred me to John, who again read through his script/terms of the policy. I explained in detail that Whirlpool contacted (as per their email) me directly and they made the deal. I never called and asked. I completed the affirmation of destruction as requested and was promised $540.75 within 10 to 15 days by FedEx. John stated that he would have to kick this up to their resolution department above him to see if this can be rectified. John stated that this has never happened where the customer is involved (mistakes are normally caught before the customer is contacted) and that he could understand my complaint and frustrations. I received a call back from John on 03/04/2019 that Whirlpool will not keep their offer and that a repairman will go out as scheduled even though they made the offer without solicitation! Incredibly upsetting and disappointed!!! I have never experience anything even close to this from a major company like Whirlpool. It is evident that they don’t keep their word, that customer satisfaction doesn’t matter even if they are 100 percent wrong, and that their dealing are very deceitful! We since canceled our order for a new dishwasher and are now forced to wait for the next repair attempts again. If you get anything from this long-winded review, really think twice of making a Whirlpool purchase, or their extended warranty! Whirlpool really could care less of their customers and in addition, their warranty, in my opinion, is a scam. After this I, nor my family will ever purchase a Whirlpool brand appliance again. So please be careful and learn from my experience. Never again! Whirlpool should be ashamed of themselves.

We ordered the Whirlpool 6.4 CuFt Electric Slide-in Range WEE745HOFS from Costco on 1/3/2017. It was delivered 2 weeks later. The FIRST time we turned on the oven the top heating element caught fire during the preheat and damaged the interior of the oven! The interior paint was completely burned off above the fire, exposing the raw metal. Costco called Whirlpool for us to ask for a replacement oven. Whirlpool refused. We called too. Whirlpool sent out a repairman who replaced the element and PAINTED the damage on the top of the interior.For weeks, every time we turned on the oven, the house filled with smokey paint fumes. I have a chronic lung disease (sarcoidosis) so the paint fumes were a serious problem. We stopped using the oven. Weve hardly used the oven since that time because we have a nice, large countertop oven. I turned on the Whirlpool oven again in January of 2018. The top element burned out AGAIN after less than a dozen uses! I was 2-3 days past the purchase date and again Costco tried to advocate for us but Whirlpool refused to help in any way.My next door neighbor purchased this exact oven two months before we did and she has had the SAME problems (and worse!) with NO help from Whirlpool! I have HATED this oven even though we mostly use the cooktop. A $1300 oven should NOT burn up an element in less than a dozen uses! The cooktop is very difficult to clean, scratches and stains easily. The trim and panel also scratch very easily. Yes, I did purchase the Whirlpool cleaning kit and follow all directions carefully. My next door neighbor says dont bother trying the Whirlpool Aqualift cleaning feature because it DOESNT WORK! She hates this oven too. By the way, ALL of my appliances are new Whirlpool appliances! So far the dishwasher is doing ok but the microwave is 4 months old and the door is not closing completely, so it has to be adjusted often or it clicks rather than cooking. VERY DISAPPOINTED IN WHIRLPOOL!

This is NOT a true review of the oven as I have not used it for baking yet. I just wanted to make a comment about my new oven which was installed this morning. I turned it on as instructed and heated at the high temperature to rid it of the odours. When it is turned completely off the cooling down process begins, which blows the hot air from the oven into the room, causing some annoyance from the hot air, as well as the noise. Not sure I am going to be so happy in summer. I am certain it is a wonderful product for baking results, but with this annoying feature, I am not feeling so happy about it.

My Whirlpool Cabrio WTW5550xw0 has had many problems. It started with the lid lock error, replaced it, lasted about 2 weeks, and got another one. I did the diagnostic test that pointed me to the actuator, replaced it. It worked for 2 weeks, got another one, and then another one. I was getting a bad reading from the control panel, replaced it, and that worked for a while. I found out that the actuator had a little water drops on it. I figured that it must be the tub seal, so I replaced it. That lasted about a week and a half, and it started dripping again. Now, I figured it is that the transmission has bad bearings, that causes my tub seal to leak, that causes water drips to go onto my actuator, causing a failure in that, which can give me all kinds of bad readings on the diagnostic test. I have replaced at least half the cost of the original purchase price on a year and a half old washer. I also bought my son a Whirlpool Cabrio washer a few months before I bought mine, and he hasnt had a single problem.

I have had my Maytag (Whirlpool) Centennial Commercial machine for 10 years and it has not required any repairs or have given me any issues. I love the water level sensor that doesnt require me to select a load size. I would highly recommend the Whirlpool brand to consumers.

This washer is only a year old and out of warranty. At first I was getting white stains on dark clothes and now I am getting unremovable oil stains on all of my clothes. With the white stains I cut back on dry detergent and went to liquid. It did not help. On black stains I sorted clothes very carefully so that nothing dark or black was in with other color or white clothes, still the same stains. Brand new capri pants ruined with first washing. I have tried cleaning the machine with bleach as recommended, did not work. Whirlpool and Sears deny they have ever had a complaint. Yet there are hundreds of the same complaints on the internet. Is there anything that can be done.

I have a Whirlpool dryer for about 8 years. The lint catcher has some holes so I called the 1800 phone no. that I got from the dryer and order the part. That happened in May 18 - I pay for it. I have been told that I will receive the part in 5-7 days. Today, Aug. 27, I called see what really happen with my part. Well I have been transferred from a department to another. I waited over an hour on the phone. No employee can find my order in the system and hey keep on telling me that I did not order! In the end, the order have been found. They told me that the part has been in the back order and I will receive it on 9/12/2014 - 3 weeks away adding up to 4 mo since I order and my credit card was charged. I cancelled the order> I really do not want to deal with Whirlpool ever again. I am happy to pay for a new dryer - some other brand and put in the garbage the Whirlpool - for a lint catcher and bad customer service.

We purchased our front loading washer and dryer set to replace our set that was 17 years old and what a difference! I love all the different settings so I can customize the wash or dry cycles, including the energy-saving features. Although we dont have children in the home anymore, the large capacity is perfect for handling my fabrics and quilts. Something that didnt always work with my top loading washer. Of course, the fact that the front loading washer uses very little detergent is also a bonus.

I bought a new Whirlpool electric range in the spring of 2008 and purchased the extended warranty from Leons. The oven worked fine for the first three & 1/2 years, but then the bottom element in the oven seemed to have stopped working. The top element would still come on, in an effort to keep the oven at temperature, but was not effective.I called in a repair. The technician showed up, turned the oven on, noted that the bottom element did not come on properly & replaced the motherboard in the control panel with no further diagnosis. The oven worked for approximately 9 months and then the problem recurred. I called in another warranty repair. This time when the technician showed up, he turned the oven on & told me he was going to order a new bottom element, which he installed about a week later, again, with no further diagnosis.Now, here we are again, one month off warranty and 6 mos since the last repair, and again, the bottom element in the oven is not working correctly. I reported the issue & my dissatisfaction to Whirlpool and was basically told, How sad, too bad - hardware components fail and theres nothing we are going to do about it. Seriously? This range is just barely 5 years old and has a history of repeated problems with the bake function - obviously, something is defective in this product.I can see it, if I had not had any problems until this point, but when the same issue keeps coming up & obviously has not been correctly diagnosed and repaired, I would think they would have enough integrity to offer some kind of help or solution. Given the history here, its highly unlikely that Im going to be willing to spend big bucks on another attempted repair that, in all likelihood, will be merely a short term band-aid, so Ill probably have to buy another new range - which I cant really afford right now. Trust me, it will not be a Whirlpool & it will not be from Leons.

Ice machine went out right after the year warranty was up. Convenient right? We called a hometown tech to come out and look at the water valve. He was unable to locate it, so we called Whirlpool service. After waiting 30 mins, they told us they cant tell us where to locate it for safety reasons, and if we wanted anything done to the refrigerator, we needed to pay a tech to come see it. EXTREMELY RUDE!!! I would NOT recommend whirlpool ANYTHING.

I bought the Whirlpool Gold Series dishwasher on November of 2014 from Home Depot. The first thing that happened was that it started to leak. I called Whirlpool and someone came out to look at it. It took about a week for them to come. They said it was installed incorrectly and they do not handle installation issues. They left. I took the dishwasher out and reinstalled according to the guide. It still leaked. The dishwasher had to be perfectly level before the leaking stopped.The next issue was that the dishes were not getting clean my dishes. The top rack was the worse. I called Whirlpool again. They came out, took the dishwasher apart and said the part called the diffuser had become dislocated. He placed it back into its proper position and left. This was April of 2015. The dishwasher did an ok job. Some dishes still came out with food on it. By the end of 2015, close to the warranty expiring, the top rack was no longer being washed. I took the dishwasher apart from the inside and found the diffuser was not in the right position again. So every time I want to run the dishwasher I need to take the spray arms out and the racks until I have access to the bottom of the dishwasher to reset the diffuser. Now the warranty was expired, Whirlpool wanted about $150 just to come look at the dishwasher. Sears wanted $59. So I called Sears. Their tech said the dishwasher has a broken motor. For Sears to fix it would be around $400. I called Whirlpool. I felt that the motor was already broken within the warranty period and that the problem finally got diagnosed now. Whirlpool felt this wasnt the case. Their price to fix was also close to $400. Now I need to buy a new dishwasher and throw away a one year old dishwasher. Only this time I will buy the extended warranty. Overall, poor product, poor customer service, and poor warranty coverage.

After being a faithful Whirlpool consumer for years... I no longer have any faith. I purchased an entire kitchen suite. The side by side refrigerator Nov 2013. The first refrigerator was delivered with the side cabinet deeply dented in several areas. Another was delivered 4 weeks later. Silly me... I thought, Okay, no big deal... what could go wrong? I didnt take time off work again to receive the replacement. My son took delivery (never looked at it). I get home... the front of both doors looked like they had been kicked in all the way across! To add, the cabinet sides were textured (not smooth like what I ordered) and the door handles didnt match the other appliances. So, I called HDepot & called Whirlpool (only to be on the phone an hour each time due to high call volume. Imagine?). Then Whirlpool reps are talking to me like I am some sort of idiot... saying that the refrigerator was EXACTLY the same... not possible that the handles or sides were different!!! Because it was damaged (and I mean ridiculous! ) another 8 weeks for a replacement. Frig #3 arrives and I take time off to receive it. Ah, the right refrigerator... but again ~ handles dont match. Not POSSIBLE.. Ms. _ _ _ _... it is the exact refrigerator, those are the same handles. Hours and hours on the phone to HDepot and Whirlpool. Finally, HDepot rep has a WP rep at the store when I call, and bingo! Oh yes, there are two styles of the Exact same model. The handles are ordered... 10 weeks later I finally have matching handles! But, wait... gets better. The fridge has been loud from the start, CONSTANTLY running but, not cooling some areas and freezing in others. Then when you open the freezer it is like a burst of winter wonderland is unleashed in your face. There are sheaths of ice building up on the top of the inside door. Hmm, I think what is going on? The Whirlpool designated repair company comes out. Ah, well here is part of your problem. When the refrigerator was being put together they left a few thicknesses of blue packing tape between the door and the rubber seal in the freezer. The rep tried to fix it to no avail because the door was also warped. First they were going to replace the door. Waiting for another 10 weeks. Nobody calls, whats going on? Oh, never mind, or rather... that was never happening. I have spoken to many reps with Whirlpool, I have been polite with all. In turn, from most I get curt hard ball back. The offers to resolve this from Whirlpool have been ridiculous. I am sorry for my loyalty to Whirlpool, as it has not been reciprocated. I have had two more deliveries - both the wrong unit! I never thought there were others out there. What a mess. They should recall.