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Whirlpool Washers
Whirlpool Washers

Whirlpool Washers

Get a washer that helps you care for your family’s clothes day in and day out. With our top of the line features, Whirlpool washing machines help you get through laundry day in less time with less worry. Choose from stackable or combination washing machines perfect for small spaces, extra capacity washers to handle large loads and front or top load washing machines to match what your space needs.

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Whirlpool Washers


Product Reviews:

I just bought a Whirlpool Cabrio Washer WTW8800YC1 yesterday (1/19/14) deli
I just bought a Whirlpool Cabrio Washer WTW8800YC1 yesterday (1/19/14) delivered today. First load never finished, kept getting error of F51, which I looked up and its a sensor. I looked up the review on this washer and it seems to be the census that this washer is POS. Im having the store pick it up and refunding my money. My old washer is 20 years old and never had an issue with it. We just wanted a more efficient washer. Thank Goodness I didnt have the store haul it away.
Published: January 20, 2014
Becky of Westerville, OH
Source: consumeraffairs.com

Whirlpool 5.3 Cabrio. This was the worst experience ever with a washing mac
Whirlpool 5.3 Cabrio. This was the worst experience ever with a washing machine. My first cabrio did not work at all. My second one gave out after 2 weeks. It would not spin. I got my money back and would not recommend this washer.
Published: May 31, 2015
Ann of Jacksonville, FL
Source: consumeraffairs.com

My Whirlpool Cabrio washer (WTW6600SG2) is a money pit! After reading all o
My Whirlpool Cabrio washer (WTW6600SG2) is a money pit! After reading all of the nightmare stories concerning this washer one would think Whirlpool would offer a recall and try to correct their wrong doing. Do not buy a Whirlpool Cabrio. It was the worst decision I have ever made! Whirlpool does not stand behind their products. I cant believe they can get away with treating their customers so unfairly, taking their hard earned money for crap like this, then not offering to help after so many have had issues. The Cabrio is loud, doesnt get clothes clean, and is always flashing UL for uneven load (when it works at all). My local repairman has made many trips to fix my problem Cabrio. This time he is at a loss. Ill be buying a new washer and it will not be made by Whirlpool! Please, if you are reading this be forewarned!! You will regret your purchase if you buy a Whirlpool Cabrio.
Published: November 22, 2014
Cheryl of Lindale, GA
Source: consumeraffairs.com

I bought a new Cabrio washer in August of 2011, and by December of 2011, it
I bought a new Cabrio washer in August of 2011, and by December of 2011, it sounds like a jet engine when washing or spinning. It is still under warranty, but it is the same issue reported by countless others as I have discovered. Whirlpool should recall and find out what the problem is so that every consumer does not have to experience this issue.I will never buy Whirlpool again and I am going to make sure I spread the word about this machine to keep others from this experience.
Published: December 31, 2011
Diana of Abington , MA
Source: consumeraffairs.com

I bought Whirlpool Cabrio washer two months ago (Model number : WTW7300DW0)
I bought Whirlpool Cabrio washer two months ago (Model number : WTW7300DW0). They indicate washer use less water and clean better, but that is not true. Some clothes on top of the load were not even getting wet and clothes smell bad after washing. Even worse is that clothes got holes in many places and some clothes were totally destroyed after washing. In just two months, I have to throw away many of my towels and clothes. I dont believe this kind of washer should be sold again. This should be a recall to give us a replacement ASAP and remove any products still in the market. There are many complaints online, I hope someone will stop this and do the right thing.
Published: October 23, 2015
C. Z. of Tracy, CA
Source: consumeraffairs.com

Whirlpool Cabrio - Our washing machine just started leaking water with oil
Whirlpool Cabrio - Our washing machine just started leaking water with oil underneath. This would be our third repair since purchasing this machine but it doesnt sound like a repair is possible or worth it. Its too bad we cant go back to the old models. They definitely lasted longer with no problems. Companies should make the older models bigger and forget about the front loaders and newer models without the agitators. Too much shaking in the machine causes too many repairs!
Published: February 12, 2015
Tessi of Lithia, FL
Source: consumeraffairs.com

Whirlpool Cambridge Model #WTW7300DW0 - Someone needs to help us consumers
Whirlpool Cambridge Model #WTW7300DW0 - Someone needs to help us consumers with this wash machine purchase being refund our money back from Whirlpool. It literally eats my clothes. I have 23 shirts that have pin holes in them and 1 shirt with large holes in it. I also have a ruined comforter and blanket. The comforter has soap stains everywhere which dont come out so its not cleaning the clothes, the blanket (which Ive had for over 30 years) was frayed one side, seam torn off - the piece never came out of the wash machine. I have pictures attached of the damaged. Its suppose to be Water Efficient - thats a joke! I do 1 set of king sheets. It runs for an hour and 20 minutes and fills water to the rim of the washer and does this twice. Id like them to pay for my water bills! Oh they came to service it only to tell me I was putting the clothes in wrong. The service company said I had to put the clothes against the sides and leave the middle open. They told me there was nothing wrong but consumer error. Well I did clothes today and aligned them like the service company said - 4 more shirts were ruined. Called Whirlpool today. They said they were sending someone else out to fix the problem and said, Unfortunately, we dont pay for damaged goods. Well from all the reviews I read Whirlpool needs to suck it up and recall this piece of crap they call a wash machine. Did I mention its only 1 year old, yea this is horrible!
Published: May 27, 2016
Kim of Tucson, AZ
Source: consumeraffairs.com

I have bought a top load 6.2kg washing machine 3 months back. But now almos
I have bought a top load 6.2kg washing machine 3 months back. But now almost all the plastic parts are having a cracks. When I asked for replacement they said plastic parts are not covered in warranty.
Published: October 8, 2020
Prasenjit of Other, Other
Source: consumeraffairs.com

On 12-22-13 we purchased a new Whirlpool Washer- Model=Top Loading-WTW4800B
On 12-22-13 we purchased a new Whirlpool Washer- Model=Top Loading-WTW4800BQ. We also purchased Lowes extended warranty. Washer was delivered on 12-24-13 around 1:00pm. Connected washer. Washer filled with water. System started but would not wash. 10 minutes later it rinsed and drained but would not go thru wash cycle. We clicked the cancel button for 3-seconds to restart. Same problem. Called Lowes - Lady name Kelly continued to tell us we did something wrong. She would not listen and continued to say its Christmas EVE. Finally the workers came out to check it out around 4:00. Confirmed washer is defective and new washer will be delivered on 12-26-13. Confused as to the label on the machine says made with pride in America. Our 20yr. old Cabrio only lasted two years and went up. Never buy another Whirlpool product!
Published: December 24, 2013
John of Abingdon, MD
Source: consumeraffairs.com

I have a two-year-old top of the line Whirlpool Duet Steam washer. Cleaning
I have a two-year-old top of the line Whirlpool Duet Steam washer. Cleaning performance is adequate at best, but my biggest complaint is about the visible mold buildup that collects on the water dispensing plate as well as on the detergent, bleach and softener dispenser and rubber lining of the washer opening. I have cleaned the removable detergent dispenser weekly since purchasing. The water dispensing plate has a continuous buildup of thick black mold that can only be removed with a tooth brush and bleach and only a small portion of those openings are reachable. I have cleaned the machine with Affresh as recommended and exactly as the manufacturer recommends. Nothing changes! I contacted Whirlpool and was told this was normal for all washers in which some moisture always remains and that I should continue to clean and leave the door and dispenser drawer open to allow the areas to air dry. So, I have done all of those things for the past year and nothing has changed! I received notification that a class action suit had been filed against Whirlpool for this mold issue but have not been contacted in any other way. Not only is this mold visibly disgusting but certainly is worrisome from a health perspective. When I contacted the company a second time, I was told there was nothing that could be done and it was in no way a design flaw on the part of Whirlpool.
Published: December 7, 2012
Sheree of Middletown, OH
Source: consumeraffairs.com

My 1 year old Whirlpool top loader is an absolute nightmare. It does not co
My 1 year old Whirlpool top loader is an absolute nightmare. It does not complete cycles. Stops all the time with various error codes. My washing comes out soaking wet. The pipes on the inside comes loose and floods the house. The machine stops all the time with all the washing clogged on one side of the drum. It is a 16 kg capacity machine but you cannot even think of putting 8 kg laundry in there. I will never, ever buy any Whirlpool product again. Cheap scrap! Thats what it is.
Published: June 18, 2019
Cora of Other, Other
Source: consumeraffairs.com

Whirlpool Cabrio Platinum washing machine: You wont believe this until you
Whirlpool Cabrio Platinum washing machine: You wont believe this until you call a parts replacement place for tiny part. The plastic (or vinyl) lid hinge bearings are located at hinge corners of lid. Hinge pin passes through them, one on each side. Half the size of a penny, UNCONSCIONABLE greed at the price of $32-$33 dollars EACH when ordered from a parts place. IMHO, design by INTENTIONAL failure to fail after three or four years. As a result, the lid will not stay up on its own. Then you find out the horrible news which is an insult to intelligence. Id have expected to pay maybe two or three dollars each, but NEVER the price they are demanding. Theyve got you and there is NOTHING you can do about it. At that rate, parts would run tens of thousands of dollars to replace the entire machine, part by part. These greedy clowns make car dealers look like reasonable people! The LAST Whirlpool machine of ANY kind we will EVER own!
Published: July 18, 2018
Customer of Cottonwood, AL
Source: consumeraffairs.com

I paid for an extended warranty. Dishwasher not functioning properly- it st
I paid for an extended warranty. Dishwasher not functioning properly- it stops mid-cycle. Had a tech out twice who insisted nothing was wrong. Extended Warranty customer service refused to honor my claim. Will never buy another Whirlpool product again. And buy an extended warranty! SAVE YOUR MONEY!
Published: December 18, 2019
Mary of Palm Harbor, FL
Source: consumeraffairs.com

I love the brand. I just do not care for the lock lid on all the new washer
I love the brand. I just do not care for the lock lid on all the new washers. I could do without it. I do not have kids to worry about getting hurt. Im looking into finding a brand without a lock lid. I just replaced one before this one. For the lid breaking.
Published: February 6, 2017
Diane of Rochester, New York
Source: consumeraffairs.com

I have a 4.5year old Cabrio washer. Ive replaced the water pump 3 times due
I have a 4.5year old Cabrio washer. Ive replaced the water pump 3 times due to a weak plastic part which keeps blowing out due to pressure. Now, the unit is leaking rusty, black fluid from the bottom. I purchased it at HH Gregg in Indianapolis, In. Svs tech called. They have never seen this on such a new unit. Parts and labor will equal $400.00. Calling whirlpool customer care did nothing. I offered to pay the labor of $100, If they would be willing to pay for parts. Talked to a supervisor who offered to sell me an extended warranty costing $300.00. I am a stock owner in Whirlpool, no joy, dissatisfied with faulty product. They are unwilling to make this situation right. The unit is poorly made. I think a $800 unit should last longer than 4-5 years. In 2006, Whirlpool stopped offering a 5 year normal warranty on their units. Supervisor would not let me talk to anyone else.
Published: February 10, 2012
Doug of Noblesville, IN
Source: consumeraffairs.com

I bought a Whirlpool Duet Frontload washing machine and now two and half ye
I bought a Whirlpool Duet Frontload washing machine and now two and half years after buying it, it sounds like the tub is about to spin out of the machine. The repair man said it would cost over $750 to install a new tub and bearings in it. I thought the product would have lasted longer than two and a half years. I will never buy another Whirlpool product!
Published: January 3, 2012
James of Little River, SC
Source: consumeraffairs.com

The machine never allows enough water to clean the clothes and I do not hav
The machine never allows enough water to clean the clothes and I do not have the option to add more water or to spin the clothes again. The maker of this machine must think that people do not have the ability to know how to wash clothes or think for themselves. I need a washer that I can tell to add more water or just spin these clothes again. Very disappointed. I need an older model that I can control.
Published: February 9, 2019
Elmira of Jemison, Alabama
Source: consumeraffairs.com

I purchased my Cabrio washer from Lowes 4 years ago. I noticed the smell an
I purchased my Cabrio washer from Lowes 4 years ago. I noticed the smell and researched issues online. Suggested using the cleaners made for tubs. Im tired of the smell. I had repairman tear apart the washer. He told me they put water in the tub for balancing. Really... the tub is made of plastic. Will never buy anything Whirlpool again.
Published: July 21, 2017
Kathy of Bristol, IN
Source: consumeraffairs.com

Had washer since 2016. Have NEVER washed a load where there was not a probl
Had washer since 2016. Have NEVER washed a load where there was not a problem from washer dancing to having clothes come out without water ever touching them. Would NEVER recommend Whirlpool! Tried to contact Whirlpool website to register a rating & even their website is defective - could not get through after several attempts.
Published: March 26, 2019
Lynn of Capitol, MT
Source: consumeraffairs.com

The smell from the washer has gotten so bad we have to keep the door closed
The smell from the washer has gotten so bad we have to keep the door closed to our laundry room, or the smell will permeate the whole front part of the house, as it is we have to keep the door to garage which is adjacent to laundry room open to air out laundry room. Our friends and guests, are aways telling us we have water leak or something mildewing, or rotting in our house. The washer works well, and I cant find any buildup. We frequently run it through clean washer cycle, it smells OK for a hour or two, and odor returns!
Published: November 30, 2015
darrel of Laquinta, CA
Source: consumeraffairs.com

Whirlpool Cabrio washer - Absolute piece of garbage! Doesnt clean clothes a
Whirlpool Cabrio washer - Absolute piece of garbage! Doesnt clean clothes at all. Too bad there isnt a glass top to this machine where you can witness the inefficient operations as it goes through a cycle. How can a machine be energy efficient when a cycle takes an hour and a half? What a sad situation that this is made in America. I feel like such a sucker when I read all of these posts.
Published: November 30, 2014
Laura of Oakdale, MN
Source: consumeraffairs.com

Model WTW4850OXQO. Purchased this washer in Nov. 2011. Two months ago the w
Model WTW4850OXQO. Purchased this washer in Nov. 2011. Two months ago the washer began making a loud grinding noise in the wash cycle, so loud it can be heard throughout the house. Called the dealer whose serviceman said it was the gearbox and it would need to be replaced. Cost of the gearbox $235.00 plus $165.00 service. Called Whirlpool in TN and was told that I didnt purchase their 1 yr warranty. What the hell is a 1 year warranty but me paying Whirlpool to fix their defective piece of crap in case it breaks in the 1st year. I owned a Kenmore that lasted 11 years, an RCA that lasted 12 years, and a Maytag that lasted 10 years. Never a problem til they died of old age. This piece of ** is breaking down after 3 1/2 years. NEVER buy Whirlpool! Also, the inside of the machine SMELLS. My wife has to use bleach or cleanser to get the smell out. Once again a company in the USA thats too big to care about its customers!
Published: May 19, 2015
Bob of Easton, PA
Source: consumeraffairs.com

The agitation is too loud. I called Whirlpool customer service and said I w
The agitation is too loud. I called Whirlpool customer service and said I wanted to return the washing machine because it was so noisy. Whirlpool customer service agreed that it was noisy and said they would send a technician out. Whirlpool customer service never told me the technician they were sending would cost me 25% of the washing machine cost. The technician said this is normal all machines are this loud. Now I am out the cost of the washing machine plus the cost of the technician and all I have is a very noisy washing machine. Im a real satisfied customer. The machine was bought 12 days ago.
Published: June 16, 2016
Tammy of Hutchinson, MN
Source: consumeraffairs.com

Its now Nov 8 and Ive been officially dealing with this issue since Sept 26
Its now Nov 8 and Ive been officially dealing with this issue since Sept 26. This washer was installed in a new home. After less than 10 loads, my washer stopped draining and I was left with a load of towel soup for over a week while waiting for a service call. I still have the same defective non functioning washer sitting in my home and have been unable to do laundry at home in all that time. So far Ive spoken with 2 customer service representatives. The first was incapable of scheduling a service call. She clearly did not understand how to operate the database used for scheduling. I was finally able to schedule appointment on my own but had to wait a week before the technician was able to come by. It was determined that either the latch mechanism or the mother board or both are defective from the factory.The second was just plain dismissive and completely unhelpful. I sat on hold for about an hour each time before getting to speak to a person. Ive also received two canned emails in response to my poor review of this washer on the Whirlpool website. They basically blame COVID for the delays and state the parts delivery should take 3-4 weeks. I was originally told 14 working days for delivery of the parts. We are already past both deadline with no end in sight. At this point, Id like the defective washer replaced rather than repaired. And for the record, this was a new washer (less that one month old) installed in a new house that now stinks to high heaven because slimy, scummy water that will not drain out has been there since September 26. Id really just like for someone at Whirlpool to honestly care about this and take a moment to address this issue.
Published: November 8, 2021
Margaret of Murrells Inlet, SC
Source: consumeraffairs.com

The machine works well but it is extremely noisy. Large loads need to be wa
The machine works well but it is extremely noisy. Large loads need to be washed twice otherwise they seem to not be washed. This machine washes small loads better. Given an option next time I will buy a front loader.
Published: May 17, 2020
Ramon of Bradenton, FL
Source: consumeraffairs.com

Whirlpool Cabrio washer - Its very expensive and it quit after 3 years. Rep
Whirlpool Cabrio washer - Its very expensive and it quit after 3 years. Repairman said computer component went out and it would cost $450-$520 to repair and it wasnt worth it. He also told me I should have read reviews first. Whirlpool said I should have bought extended warranty. No more Whirlpool appliances will be bought for our homes or business.
Published: July 12, 2013
Luann of Jenks, OK
Source: consumeraffairs.com

I bought front-loader WFW8540FW1 in November 2017 from Lowes. I keep having
I bought front-loader WFW8540FW1 in November 2017 from Lowes. I keep having problems with the washer not turning on. I am waiting for the repairman to come. Had repair done in March, May, and now June. I have gotten new electronics for replacement from Whirlpool each time. Obviously something is defective. Is there a lemon law for washers? Hope so. Never buy Whirlpool Washer again!
Published: June 9, 2018
Penny of Saltillo, MS
Source: consumeraffairs.com

My husband and I purchased a new Maytag top load washing machine from Best
My husband and I purchased a new Maytag top load washing machine from Best Buy in May 2017. On June 19th, a month later, as I am washing, all of a sudden the machine dies down. I checked everything from the outlet, the plug to the circuit breaker, and nothing seemed to help get my washer to start up again. Unfortunately I had wet clothes inside and the lid is one of those that locks itself and it would not open. :( I called Whirlpool/Maytag to explain my situation and could not believe that they told me that they only have 1 authorized appliance repair dealer they work with in my area and that they didnt show any available appointments until 4 weeks from now? WHAT? Are you kidding me? I could not wait that long, especially since I had soaking wet clothes sitting inside the washer.I asked if I called someone else myself and have it repaired sooner, would they reimburse me for the expenses. They refused to do that and told me I need to wait for their own authorized repair dealers. Talk about bad customer service here :( My husband called them back and asked to speak to a supervisor at Whirlpool and was told that it shouldnt have to be that long for us to wait for repair so why was I told that in the first place? The supervisor proceeded to tell my husband that we will get a call back in 5 days? ARE YOU KIDDING ME? 5 days just for someone to CALL us? And then have to wait longer to get our service done? No way!We think that Whirlpool sold Best Buy a lemon and we are paying for it! Why cant they say that they will get in touch with Best Buy so they can deliver a new working machine and take this lemon back? We are not happy with their responses so we will be paying Best Buy a visit to see what else we can do. I already spent unnecessary money to go to a laundromat to wash clothes :( I would recommend that people stay away from Whirlpool products. Well see if we can exchange ours for another brand.
Published: June 20, 2017
Isabel of Greenfield, CA
Source: consumeraffairs.com

A reliable machine at a very really good price. A nonsense machine that doe
A reliable machine at a very really good price. A nonsense machine that does a very good job at cleaning our clothes. Has a good number of features that make washing different materials easy and safe for their fabric types.
Published: May 10, 2020
Linda of La Grange, IL
Source: consumeraffairs.com

My brand new Whirlpool washing machine has been nothing but trouble from th
My brand new Whirlpool washing machine has been nothing but trouble from the day we first used it. We are now reaching out to try to contact the warranty department. Weve tried email and phone both and are having ZERO luck even getting a human to talk to about the problems. No response. Took forever to even find what we thought was accurate contact info. Lowes doesnt stand behind it. Now Whirlpool has a crap warranty department. We were warned and should have never bought it to start with. It is a total waste of money.
Published: November 14, 2017
Leah of Nolensville, TN
Source: consumeraffairs.com

We purchased the Cabrio Agi top loading washing machine in 2011 (3 years ag
We purchased the Cabrio Agi top loading washing machine in 2011 (3 years ago). After 2 years it started leaking from the plastic drum (Bearings?). Luckily we have it in the basement on concrete floor, so there was no damage, just frustration. This was poor purchase on our part. We should have searched for more reviews. The wash time is ridiculous; it is too long, an average of 50 minutes per load. I dont know about how clean the clothes were, I guess they were OK. I didnt notice a smell, or them looking dingy. The Cabrio is a piece of junk if the bearings went out after 2 years?? We just purchased a heavy duty Speed Queen, top loading, agitator washer. My wife loves this, its like the old Maytag we had. They told us they wont be selling these washers after next year. Buy them while you can. The Cabrio is headed to scrap yard.
Published: September 25, 2014
Tom of Racine, WI
Source: consumeraffairs.com

As with other posts here, the rear bearing is going out of Whirlpool Duet f
As with other posts here, the rear bearing is going out of Whirlpool Duet front loading washer. I purchased mine in late 2008. Moderate use always according to recommendations. I called Whirlpool and same story--no recall and it would be expensive to have it repaired. I cant see putting $400 to $500 in parts even if I repair it myself. I cant believe that with such a common problem, Whirlpool wouldnt either honor a repair or offer a reasonable bearing package to fix. It requires the entire back, half of a new drum. Poor design, but whats worse is no effort by Whirlpool to rectify the situation.
Published: October 17, 2011
Danny of West Lafayette, OH
Source: consumeraffairs.com

Bought the washer from HH Gregg for over $560 12/2012. Turned on power 4/20
Bought the washer from HH Gregg for over $560 12/2012. Turned on power 4/2014 and just heard clicking noises then nothing. Had to get technician. Paid for $75 service charge and waiting for cost of labor and part for the lid lock/latch assembly. I see a lot of complaints with this new machine. I bought a new one BECAUSE I did not want any problems with repairs. Whirlpool is ripping off the consumer passing out this piece of discombobulated metal, wires and electronics. An appliance like this should last AT LEAST 7 years without a problem. I wish there was a class action lawsuit and will be waiting to the day it surely comes.
Published: April 18, 2014
K of Grayson, GA
Source: consumeraffairs.com

We bought this washing machine in 2013 from Plass, an appliance store in Ch
We bought this washing machine in 2013 from Plass, an appliance store in Chicago that is now out of business. The top loading plastic lid that holds the glass piece snapped and broke. I called the company, and they said that there is not a recall but that I could order parts. They put me on hold, and 10 minutes later, I was on the phone with a company in Missouri that wanted to sell me a lid for $219.38 plus tax and shipping. I am surprised to see that others are having the same problem and that there are no recalls from Whirlpool!
Published: November 11, 2013
Cynthia of Chicago, IL
Source: consumeraffairs.com

Top loading HE machine. Washer does not clean. I have tried all manufacture
Top loading HE machine. Washer does not clean. I have tried all manufacture recommendations, changed detergents and tried laundry boosters, all to no avail. Tshirts, pants and socks routinely come out of the wash dirty and must be re-washed. This negates any energy savings. Also, the noise from the spin cycle is very loud - the washer is on the second floor but I was told by sales person that this would not be an issue with top loader. Overall, very disappointed and after all these years, I have finally given up on this washer and will junk it.
Published: November 1, 2016
M of Colchester, CT
Source: consumeraffairs.com

The washing machine continued to display an F1 error code. I contacted the
The washing machine continued to display an F1 error code. I contacted the manufacturer and was told that they will not do anything about the problem due to it being out of warranty. This is the first time I have complained about a product or service and want to try and assist anyone who may be thinking of purchasing a washer from Whirlpool. I do not recommend purchase of these units.
Published: April 21, 2014
Jared of Bethalto, IL
Source: consumeraffairs.com

I have had this Whirlpool Cabrio washer for 4 years. I had to rebuild the d
I have had this Whirlpool Cabrio washer for 4 years. I had to rebuild the drive unit once and now the control board is bad. If I didnt do my own repairs I would have spent well over the cost of the washer in the 4 years I have owned it. This is the worst washer on the market. Not to mention Whirlpool support will not work with you at all. DO NOT BUY THIS PRODUCT.
Published: April 5, 2016
Darryl of Cape Coral, FL
Source: consumeraffairs.com

I have front loader, Ive left the door open after washes, run cleaning cycl
I have front loader, Ive left the door open after washes, run cleaning cycle once a month, never had any issues, like with anything. If you take care and service it regularly it will last a lifetime.
Published: May 17, 2020
Jennie Lee of Homosassa Springs, FL
Source: consumeraffairs.com

This washing machine is terrible. It barely cleans my clothes and frequentl
This washing machine is terrible. It barely cleans my clothes and frequently gets off balance. I am now on my second repair call in less than 3 years. (I bought the unit in the summer of 2013. It is now the winter of 2016.) The last repair guy tried to blame me, suggesting that I was filling it too much and with heavy materials. Last night, I washed 5 or 6 doggie towels. Not even large, bath sized towels. And the whole thing just stopped. It wont spin and wont unlock. What a piece of crap.
Published: March 21, 2016
Tara of Boston, MA
Source: consumeraffairs.com

I purchased the Whirlpool Cabrio (wtw6600sw2) about five years ago. Last ye
I purchased the Whirlpool Cabrio (wtw6600sw2) about five years ago. Last year, the motherboard had to be replaced. This year, it started to have load balance issues on the spin cycle; in other words, it wont spin without sounding like its going to tear itself apart. It cost $75 to have someone look at it, and to fix it will cost almost $400, and whats next? I spent a lot of money for this machine, and Whirlpools answer was to offer me a discount to purchase a new Whirlpool. I called Whirlpool and my model does not have a recall, but models with same problems have been recalled. I will never buy a Whirlpool again!!!
Published: June 22, 2013
C of Suffolk, VA
Source: consumeraffairs.com

I purchased a Duet Front Loading Washer (model WFW9750) in May 2010. In Se
I purchased a Duet Front Loading Washer (model WFW9750) in May 2010. In September 2011, the noise level had become intolerable. I called a local service company. They advised me that the main bearing was bad. It would cost more to repair than what it was worth. I contacted Whirlpool. They could not do anything unless the machine was inspected by one of their authorized service companies, which they scheduled. Two weeks later, A&E Factory Service arrived and confirmed that the bearing is bad and the cost to repair will be $1,542.06. Whirlpool customer service transferred me all over the country to tell me that the machine was out of warranty and there was nothing they could do.
Published: October 23, 2011
Steve of Springfield, PA
Source: consumeraffairs.com

I love my Whirlpool 4.7 cu. ft. top load washer because it has a pretreat s
I love my Whirlpool 4.7 cu. ft. top load washer because it has a pretreat station that is super handy for pretreating stains in a handy little place. The agitator is stronger than my old washer and really gets my clothes cleaner. Its also very quiet and easy to use all the buttons. The best feature is the deep water fill that you can select for more water.
Published: May 19, 2020
Lauren of Minnetonka, MN
Source: consumeraffairs.com

My Whirlpool washer is lasted 15 yrs and is very good at cleaning clothes,
My Whirlpool washer is lasted 15 yrs and is very good at cleaning clothes, it is also easy join my water bill. I purchased mine at Home Depot. They also finance. I hope you enjoy your purchase. I know I do.
Published: May 17, 2020
Tracy of Magnolia, OH
Source: consumeraffairs.com

A couple years ago we purchased a Whirlpool Cabrio WTW8000 top-load, high-c
A couple years ago we purchased a Whirlpool Cabrio WTW8000 top-load, high-capacity, washing machine based upon good claims of the salesman at Lowes - Appliance Dept. This was not an inexpensive machine. However, this washing machine failed to live up to representations and performance is poor. However, biggest complaint is that clothes are able to get stuck between drum and the unique agitating device which results in holes and tears in material. This is a significant design flaw and were not sure why more people dont complain about this rather significant design flaw. Of course, there are other shortcomings... but destruction of clothes is a serious problem. While this machine is in excellent condition, it will be replaced with a more traditional washing machine with vertical agitator ASAP.
Published: October 10, 2016
Laurie of Manchester, MD
Source: consumeraffairs.com

We purchased a new Cabrio top loading washer in June of 2011 to replace a M
We purchased a new Cabrio top loading washer in June of 2011 to replace a Maytag Neptune (thinking at the time that wed gone as low as possible). We didnt abuse the machine. In fact, because it had a tempered glass lid (in a plastic frame), we were careful with the lid on the machine. It broke during a wash cycle. Because its heavy, the lid has spring supports on both sides; these are stronger than the plastic frame and over time the frame will break, rendering the machine inoperable. The discounted price for a new lid is over $200, and Maytag (I mean Whirlpool) tells us that it lasted through the 365 day warranty, so the bill is on us. It may be green when it works, but taking 18 month appliances to the landfill is not very green. And others on the web report say that the lid only lasts a year or so. The ratings scale needs to have negative values. Id give this appliance a -5.
Published: March 1, 2013
Michael of Westwood, KS
Source: consumeraffairs.com

We bought our Whirlpool Cabrio in 3/09 from Lowes for $1000. Like many of y
We bought our Whirlpool Cabrio in 3/09 from Lowes for $1000. Like many of you, we thought we were purchasing a quality product that we would use for many years. I never thought my clothes were getting clean, but I thought it was just because I wanted to see them floating in water. Its been 3.2 years and now were plagued with the code F51. Whirlpool is definitely aware of the many problems with these machines. They are also, obviously, unconcerned about the problems we are experiencing. Whirlpool will never stand behind their products if they dont have to. Please go online and write reviews everywhere you can. If we warn people and cause Whirlpool to lose a few dollars, they just might decide to stop selling junk. I plan on starting with all the stores in my area.
Published: May 30, 2012
Teresa of Olive Branch, MS
Source: consumeraffairs.com

What a piece of expensive junk! Do not buy it, does not clean clothes well,
What a piece of expensive junk! Do not buy it, does not clean clothes well, lid broke, lock broke, now it just wont start. Parts are super expensive. Next one I buy will be a basic washer, forget all the bells and whistles!!
Published: November 7, 2015
Marco of Carriere, Other
Source: consumeraffairs.com

WTW6340WW0 - When washing clothes, on the last spin it stops and gives an U
WTW6340WW0 - When washing clothes, on the last spin it stops and gives an UL error message. I make sure all the clothes are level and restart at that point but still the UL error message appears and water starts leaking from the underneath of the machine. Weve reset the and unplug the machine but no difference. Please help on what else to do.
Published: March 5, 2017
Frances of Taylor, TX
Source: consumeraffairs.com

The first washing machine I bought was a Cabrio. Started having problems ri
The first washing machine I bought was a Cabrio. Started having problems right off. After the repair people had been there several times we finally got Whirlpool to replace the machine. We got another washing machine. We bought two warranties because it kept tearing up. Repair people said this time it would take $1500 to fix it so of course AIG said, We will not pay this much. So I have a washing machine I have spent $1600 on and it leaves, greasy spots all over my clothes. So fed up with Whirlpools trash!!
Published: May 19, 2017
HELEN of Hudson, NC
Source: consumeraffairs.com

I bought a new Whirlpool Top Load Washer four years ago and the paint was p
I bought a new Whirlpool Top Load Washer four years ago and the paint was peeling off. I called Whirlpool and they offered to sell me a touch-up paint because it was out of warranty. I will never buy one of their products again.
Published: October 9, 2011
Craig of North Richland Hills, TX
Source: consumeraffairs.com

My front load washer doesn’t get my clothes clean. I have to rinse twice
My front load washer doesn’t get my clothes clean. I have to rinse twice and still there is soap in my towels and they smell bad. I’ve followed all the tips without much luck. Now I use only Oxyclean and rinse with 1/4-1/8 c vinegar. The machine doesn’t pump all of the water out of the machine either. To me it is low-efficiency!
Published: February 12, 2019
Maryann of Kapolei, HI
Source: consumeraffairs.com

I bought a Whirlpool washing machine last year. Exactly after one year the
I bought a Whirlpool washing machine last year. Exactly after one year the bearing problem and noise starts from it. So I do not recommend this machine to anybody because of this bad experience and also high service cost.
Published: November 26, 2021
Shine of Kuwait, Other
Source: consumeraffairs.com

Bought new Whirlpool duet washer 4.0 couple years ago. Started making load
Bought new Whirlpool duet washer 4.0 couple years ago. Started making load noise. Started checking and its the rear bearing and sounds of it will cost more to replace than to buy a new one. Found this page and after reading review after review, I will not spend a dime to fix the junk product from Whirlpool. Going to put in the dumpster and never buy another Whirlpool product. I have never seen so many complaints about a product and many being the same bearing problem. Where is our recall process? Its ok to rip off people over and over with no consequence. And why do large chains keep their product? Guess theyre in on the rip off.
Published: December 14, 2013
Bob of Medina, MN
Source: consumeraffairs.com

I purchased Whirlpool Cabrio on 04/06/2017 at Best Buy in Lake Worth. The w
I purchased Whirlpool Cabrio on 04/06/2017 at Best Buy in Lake Worth. The washer stopped working last month. I went to Best Buy to complain. I was told to contact Whirlpool which l did. Was on the phone for over 2 hours with representatives. Finally l was told a service person will come take a look and tell me whats wrong with it. The service person came after one week out. Told me he has to order parts and it will take a week for the parts to come in. That his company may send some else to come and fit the washer. Meanwhile l took off the day from work.Now today 08/08/2017 the service company that Whirlpool contract with sent another service person with the parts only for him not to be able to repair the washer. He has to order more parts and it will take another week or so. I was so upset called Whirlpool, spoke with two different representatives. All they could say is sorry for the inconvenience that l have to wait until the service person comes out again with the parts. And if he cant fit thats when they will be able tell me if it will be replace. Bottom line is that l will never ever buy Whirlpool products again.
Published: August 8, 2017
Louisa of Fort Worth, TX
Source: consumeraffairs.com

16 months after purchase, the machine starts displaying F71 codes, 6 weeks
16 months after purchase, the machine starts displaying F71 codes, 6 weeks later F70. After calling Whirlpool customer service number on the User Manual, we were told that the washer was out of warranty and there was nothing that Whirlpool was going to do for us. I have a reasonable expectation that a brand new $800 washing machine will operate for many, many, trouble free years, but finding an electronic failure that has been estimated at $400 to repair, 16 months after purchase, is simply and obviously unacceptable. This is clearly a defect in design and/or manufacturing.
Published: January 28, 2012
Skot of Novato, CA
Source: consumeraffairs.com

I just bought my washer 3 or 4 months ago. It is the worst washer I have ev
I just bought my washer 3 or 4 months ago. It is the worst washer I have ever owned. Anyone that has ever done laundry knows you need water to wash clothes. My clothes are not clean and my whites are very dingy. I use the same soap (Tide) and the same bleach (Clorox) that I have used for years. If I can find someone dumb enough to buy it I will sell it and get a good one. I would rather go back to the old wringer washers than this one.
Published: June 27, 2016
Rosalie of Safford, AZ
Source: consumeraffairs.com

Whirlpool Cabrio Washer - Owned this appliance for a couple of years and we
Whirlpool Cabrio Washer - Owned this appliance for a couple of years and we are constantly receiving UL and F 51 codes on display. Washer stops spin mode after washer shakes violently.
Published: March 31, 2012
Benjamin of Whittier, CA
Source: consumeraffairs.com

My 4-year old Whirlpool Cabrio (model WTW6600SW2) has gone out. It cost al
My 4-year old Whirlpool Cabrio (model WTW6600SW2) has gone out. It cost almost $300 just for the part to repair. It was lightly use; the average use was about three-four loads a week. Thats almost half the cost of what the whole machine will cost if new. I am irate. The customer service was no help. I will never buy another Whirlpool product again..
Published: October 30, 2011
Robbie of Williamston, NC
Source: consumeraffairs.com

This machine does not clean the clothes well, keeps an odor even after usin
This machine does not clean the clothes well, keeps an odor even after using Clorox (probably due to water inside that never leaves), and does not spin the clothes well. Every washing is longer than traditional washers and then I must use the spin-only cycle twice (adding another 30 minutes). I must also shake the inside of the tub to get the spin to work at all. The tech came out and re-calibrated, but to no advantage. Terrible machine and should be, as one viewer said, under recall, in my opinion. NOT WORTH THE MONEY -- and I am very disappointed in Whirlpool.
Published: January 6, 2015
Christi of Fort Pierce, FL
Source: consumeraffairs.com

This is our second Cabrio w10550273a. The first one was just as bad as this
This is our second Cabrio w10550273a. The first one was just as bad as this one. It was replaced under an extended warranty we bought. This washer just like the last one constantly gives a UL code. Thought the washer and load are level.
Published: October 29, 2017
Melissa of Junction City, OR
Source: consumeraffairs.com

I purchased this Maytag clothes washer in 2007. So far Ive had to purchase
I purchased this Maytag clothes washer in 2007. So far Ive had to purchase and replace the front door 2 times. The current one now needs replacing. The plastic near the hinges disintegrates after about 2 years. This appears to be a manufacturing design defect. I have requested from Whirlpool to send me a replacement door for my washer. The part number is 34001178. The model number is MAH2400AWW. The Serial number is 14060452LE.I have spoke to four different levels of employees at Whirlpool after escalating the service request. Each time they have told me they are unable to send a replacement door to me, stating that the product is out of warranty. I realize that the washer is out of warranty but I believe this problem is a design flaw. The plastic near the top door hinge breaks down and cracks after 2 years of normal use. The last person I spoke with Michael (would not provide me with a last name) said to write to the Whirlpool corporate office with my complaint.
Published: January 28, 2015
Richard of San Diego, CA
Source: consumeraffairs.com

I purchased a new Whirlpool Cabrio washing machine from DeWaard & Bode
I purchased a new Whirlpool Cabrio washing machine from DeWaard & Bode at Bellingham, WA in January of 2007. The serial number is **** and the model number is ****. Several months ago, the dreaded F1 code appeared. The code initiates when the washing machine is started and must be cancelled and started 3 times to continue washing. Later, with approximately 19 minutes left in the cycle, the code reappears and requires canceling and restarting another 3 times, at times 4. I have no extended warranty so I have no coverage for repairs. I also dont want to pay for a service call for what is most likely the computer module as evidenced from the majority of complaints online. This washing machine still looks new and works other than the inconvenience of having to stand by when starting the cycle to reset the code and then having to run upstairs later to reset the machine when its partially through the cycle. At some point, it will likely quit operating all together. I have purchased several appliances over the years from DeWaard & Bode and will be replacing all kitchen appliances again next year due to a planned remodeling but at this time, I do not intend to get them locally due to this issue. I have reviewed several comments online and feel that Whirlpool has a real problem with this particular machine that they refuse to be responsible of. I was offered an extended service plan for 1 year at $132.01 or 3 years for $336.61 but Id have to wait to be allowed to utilize it due to existing circumstances. Im not sure if a fix is actually available. The local dealer did not offer any assistance.
Published: November 9, 2011
Dick of Bellingham, WA
Source: consumeraffairs.com

Bought it May 2019 and till now 3 times it failed and every time it takes 3
Bought it May 2019 and till now 3 times it failed and every time it takes 3 weeks to fix. As someone mentioned the Technician never sent with the possible parts and it takes another week to get the part. Whirlpool refuses to replace the bad product. I will never recommend this product to anyone whom I know want to buy a washer.
Published: October 10, 2019
Balakrishnan of Little Elm, TX
Source: consumeraffairs.com

In the first year of my Whirlpool Washing Machine, the motor quit working e
In the first year of my Whirlpool Washing Machine, the motor quit working entirely. Fortunately, the machine was under a 1-year warranty and the motor was replaced by a Whirlpool service technician. My big complaint with this washing machine is this: Even though you select hot water for the wash cycle, the machine has sensors in it that only allow the water to get lukewarm. If it senses the water getting too hot, it adds cold water to bring the wash temperature back down to 78 degrees F. Next time I will do my research and buy a machine that actually allows one to use hot water.
Published: December 4, 2016
Dave of Yorba Linda, CA
Source: consumeraffairs.com

Purchased the 2015 Whirlpool Cabrio. Today 5-2018, the panel went completel
Purchased the 2015 Whirlpool Cabrio. Today 5-2018, the panel went completely out. When I called the store (Lowes) they asked if I purchased the warranty. I responded no, she went on to say, “Well since you choose not to purchase the warranty youre stuck”. Even if I paid for the warranty a washer should not break down in less than 3 years. My previous washer lasted 18 years with no problems. We purchased this washer because of the larger load. It was one of the most expensive washers. It’s a piece of junk and the manufacturer will not stand by their horrible product. Please DO NOT buy! I will be filing a formal complaint.
Published: May 9, 2018
Cheryl of Kailua, HI
Source: consumeraffairs.com

Purchased washer 01/20/2012 after prior bad experience with washer, purchas
Purchased washer 01/20/2012 after prior bad experience with washer, purchased from Sears. The washer is two years old and began making an awful noise and quit spinning the clothes dry. I too have had problems with getting service and cant see spending $500.00 for repairs on a washer that cost me $653.81 to purchase. Whirlpool and Sears better take their head out of their bum before the completely decimate their customer base. Why arent these problems being fairly addressed? It says a lot that your original warranty is only a year and any additional warranty is cost prohibiting. Save yourself some money and frustration and buy the old fashioned top loaders with standard agitation. AND WHIRLPOOL CAN AND SHOULD BUY A VOWEL AND REALIZE THAT IF IT DOESNT WORK IT ISNT MORE EFFICIENT!!!
Published: May 20, 2014
Donna of Muskogee, OK
Source: consumeraffairs.com

I purchased this machine, a Whirlpool Cabrio WTW5640XW, from Lowes on Dec.
I purchased this machine, a Whirlpool Cabrio WTW5640XW, from Lowes on Dec. 11, 2010. I just realized today, Dec. 24 2012, I had a 2-year extended warranty plan! Shame on me. At any rate the washing machine is very hard on clothing, tearing light fabrics and ruining my wifes bras. The clothes often come out with shreds of fabric from the other clothes in the washer. Oftentimes, it will not complete a cycle because it constantly goes out of balance. Today I paused the machine halfway through the wash cycle after the soak cycle to throw in some more laundry and start the cycle over. Half the clothes were still dry! Yes it may save water, but if you only use a cup of water for a load of clothes, how well can it clean? My wife has sensitive skin. So now we wash a load with extra rinse and normal soap then run the cycle again with no soap to get the soap residue rinsed out. Were saving big now! Yes, we are using HE detergent and the recommended amount. The machine is pure junk. I would love to see a class action suit against Whirlpool for selling such an inferior product. I know thats asking a lot in the land of no accountability we live in today, but one can always dream.
Published: December 25, 2012
Dave of Seattle, WA
Source: consumeraffairs.com

My comments are similar to all the other comments on here regarding the Whi
My comments are similar to all the other comments on here regarding the Whirlpool Cabrio washer: I bought a Whirlpool Cabrio 5 years ago and have been sorry every wash day since. I have to wash my clothes twice because the machine doesnt fill the tub with enough water to get the clothes clean. I have tried using the bulky setting for all loads to try to get the water level high enough to at least cover the clothes. This is a terrible design and the worst piece of junk. I will never buy a Whirlpool product again...
Published: August 14, 2015
Kate of Hemet, CA
Source: consumeraffairs.com

Purchased Model # wtw5000DW0 Jan 3, 2015. Aug 15, 2015 started leaking wate
Purchased Model # wtw5000DW0 Jan 3, 2015. Aug 15, 2015 started leaking water. Certified technician came to repair. Aug 17 - new transmission. Sept 3 replaced new transmission with another new transmission. Sept 8 called master technician at Whirlpool, needs new clutch assembly. Both technicians stated they dont know what is wrong with the machine. Sept 10 new clutch assembly and agitator replaced. The machine still makes a horrible grinding noise and is unusable. The technician has replaced everything but Whirlpool says it is still fixable. The Master technician has no idea what is wrong with my machine yet he refuses to call it broken. I have been without a washing machine for 3 1/2 weeks. They refuse to offer a return authorization number. I have spoken to a Supervisor on the phone. She states the warranty is for repair. They wont admit their product is a piece of garbage. They have lost a customer. She stated she will put my complaint in a file.
Published: September 10, 2015
Nancy of Cypress, TX
Source: consumeraffairs.com

I purchased this washer model WTW4950XW0 new. Within 6 months, it stopped s
I purchased this washer model WTW4950XW0 new. Within 6 months, it stopped spinning and was repaired under warranty. The spin actuator was defective. Great. A few months later, it stopped spinning, repaired under warranty and the spin actuator was bad. A few months later it stopped spinning, repaired under warranty, and the actuator was bad. Great. Another few months it stopped spinning again. This time, Whirlpool sent someone to repair it, another bad spin actuator. This time we had to pay for the part. So now that we are completely on our own, it stopped spinning yet again. Let me guess. The spin actuator is bad!!! Incredible. What a piece of crap. This washer was never used heavily.
Published: June 12, 2013
Jim of Binghamton, NY
Source: consumeraffairs.com

It has performed perfectly for the past eight or nine years. Only problem h
It has performed perfectly for the past eight or nine years. Only problem has been little plastic parts broke that held one big drawer that we may have overloaded. Door shelf plastic part holding it on... broke also.
Published: January 7, 2017
D. of Omaha, NE
Source: consumeraffairs.com

This machine has been very reliable. We have had since 2001 and have had no
This machine has been very reliable. We have had since 2001 and have had not issues, Im really not sure on how clean our clothes are. Sometimes they have a odor but this is common with front load washers. I leave the door open and put baking soda into the machine regularly. Also clean the rubber seal because mold will accumulating on it.
Published: May 15, 2020
DEBORA of Ferriday, Louisiana
Source: consumeraffairs.com

We bought this washer brand new and as soon as it was outside the one year
We bought this washer brand new and as soon as it was outside the one year warranty the bearing went out. They had to order a whole new drum kit. A MONTH later I had a running washing machine again. The day after it was fixed it started leaking underneath the machine. Serviceman came and looked at it and said No must be the hoses (my responsibility to fix). Nope kept leaking and two months later Im doing laundry and an entire load of water floods my laundry room. Drum broke again!! SIX WEEKS LATER I still am waiting for a new drum. I had to fight to get Whirlpool to fix it again and they wont even return my calls about why its taking so long! We are a family of 8, so doing laundry at a laundromat is outrageous! Dont ever buy Whirlpool washers!!!
Published: September 14, 2016
Monique of Battle Ground, WA
Source: consumeraffairs.com

Whirlpool cabrio wtw7800xwo - During the 12th month of the use of this wash
Whirlpool cabrio wtw7800xwo - During the 12th month of the use of this washer, the lid broke. I called Whirlpool to schedule a repair on it. I got someone here to repair it, and it was 7 days over the 1 year warranty. I don’t think this is fair when they sent the repair guy out too late when I scheduled this right before the 1 year was up. I came about looking this up online, and I find I’m not the only one with a 1 year lid. My next washer will be a 1980s built to last. This was the worst $1,100 I ever spent. I had to choose 1 star. Wish it had a choice of - ★★★★★.
Published: May 26, 2013
Alfred of San Antonio, TX
Source: consumeraffairs.com

I purchased the Whirlpool Cabrio about five years ago. Last year, the mothe
I purchased the Whirlpool Cabrio about five years ago. Last year, the motherboard had to be replaced. This year, it started load balance issues on the spin cycle; in other words, it wont spin without sounding like its going to tear itself apart. It cost $100 to have someone look at it, and was going to cost almost $400 to repair, and whats next? I spent a lot of money for this machine, and Whirlpools answer was to offer me a discount to purchase a new Whirlpool. Do I have Stupid tattooed on my forehead? I will never buy a Whirlpool again!!!
Published: June 6, 2013
Cathy of Plano, TX
Source: consumeraffairs.com

As I write this, I am on my 5th service call in four months of ownership. T
As I write this, I am on my 5th service call in four months of ownership. The machine runs short cycles and requires us to not only do an extra rinse, each load requires an additional Quick Wash (with extra rinse) to get the detergent out. We use so little detergent that a 75 fl. oz. bottle has lasted four months with over 50% left. The techs Whirlpool sends are great. The call center first level people are fabulous. The supervisor is not helpful proclaiming that it was fixed. However, we still have to re-run the clothes every time.
Published: April 28, 2016
Dane of Seattle, WA
Source: consumeraffairs.com

A few weeks after we bought it, the washer was already having issues spinni
A few weeks after we bought it, the washer was already having issues spinning out, and the clothes would have to go through another rinse and spin cycle. A bout a year and a half in and I had to replace the pump because it stopped draining. Even carefully loading the machine, and at least two or three times a week it would not spin out. Two weeks ago it stopped agitating actually performing washing action and spinning out all together. Last night I replaced the actuator which controls the speed or lack thereof in the spin. Still nothing. Ive reset it multiple times, still nothing. At least the clothes are getting wet. At tax return time I am replacing this piece if garbage and I will never get another whirlpool, or Maytag washer again because from what I have been told by dealers and repair men; they are all garbage.
Published: September 15, 2018
Misty of Bedford, IN
Source: consumeraffairs.com

Our 4 year old Cabrio top loading washer failed. Apparently there is an eng
Our 4 year old Cabrio top loading washer failed. Apparently there is an engineering design issue with the pump and tub assembly causing the machine to not complete its spin cycle. These items will typically fail between two to four years of operation. We paid $1,000 for what we thought was a high end machine from Whirlpool. After having a local repair company diagnose the issue, we were told by Whirlpool we must use their authorized service companies. After 6 weeks of waiting for service, parts and several trips to the laundromat, we had the repairs completed by Whirlpools authorized service provider. Within one week, our machine failed again, called Whirlpool and they said will not help us. DO NOT BUY WHIRLPOOL PRODUCTS!!!
Published: January 19, 2019
Robert of Franklin, MI
Source: consumeraffairs.com

My Cabrio washer is 6 years old & has performed poorly from day 1. It d
My Cabrio washer is 6 years old & has performed poorly from day 1. It does not clean properly so I have to rewash or wash clothes on a longer cycle (so much for energy efficient), it sounds like a plane taking off and has actually startled visitors, and it mysteriously forms sheets, towels & blankets in the shape of spare tire. This is the worst washer Ive ever bought.
Published: February 21, 2017
Laura of Houma, LA
Source: consumeraffairs.com

I have been blessed with my washing machine. I have never had one problem w
I have been blessed with my washing machine. I have never had one problem with it. I have had my machine for over three years now. It is a reliable machine, with five different water levels from small to super. It also has three different water temperatures (just great). I am very pleased with my washing machine. I cannot tell you how many machines we looked at before selecting our Whirlpool, thank goodness we did.
Published: May 13, 2020
Alma of New York, New York
Source: consumeraffairs.com

We bought Whirlpool Frontloader Washing Machine not over 1 month ago and it
We bought Whirlpool Frontloader Washing Machine not over 1 month ago and it started to malfunction showing Ed1 error on its display. We contacted the service center and it was taking too long to have a visit from a technician. Then the technician, who also installed the unit came and checked the unit. He called someone from corporate office or from support team to ask what is error code Ed1 and overheard over the phone that this is a known issue on the brand. The technician said it is possible that unit will be replaced or only the motor. I contacted the brand support thru Messenger and requested to have the unit replaced, because again, the unit is not over 1mo old.I was advised it is not possible as replacement of unit is only applicable when the issue happened within seven days of delivery. STUPID ISNT? Policy is something unworthy for a product that is over 30k. And again, unit started to malfunction not over a month after it was first used. I would say we pretty much took care of the unit, we only use it twice a week. Placed it where it was perfect to put. Followed every advice given to us by the technician who installed it but still, it malfunctioned a few weeks after we started to use it. I am ashamed of the brand itself, we should have chosen Panasonic or Samsung instead not a dumb brand like Whirlpool. I certainly do not recommend the brand for a washing machine unit. Frontloader is a crap.
Published: December 21, 2019
Lorenz Peter of Other, Other
Source: consumeraffairs.com

Whirlpool Cabrio Washer - Sucks. I purchased it when I purchased my house.
Whirlpool Cabrio Washer - Sucks. I purchased it when I purchased my house. After having the washer for a year and a half it stopped draining and wouldnt spin. I paid $75.00 for the service call from my home warranty and thought that I was good to go for a while. But here I am a year with the same problem. I will never buy another Whirlpool again.
Published: January 26, 2015
Tina of Las Vegas, NV
Source: consumeraffairs.com

Cabrio Washer - We were getting unbalanced load messages and the washer wou
Cabrio Washer - We were getting unbalanced load messages and the washer would stop. I called in a serviceman and he said it wasnt worth fixing. It would be cheaper to buy a new one. This washer is only 5 years old.
Published: April 6, 2014
G of Havertown, PA
Source: consumeraffairs.com

We have a Whirlpool washer wtw5640xw2, we have been experiencing burning wi
We have a Whirlpool washer wtw5640xw2, we have been experiencing burning wire smells for some time. We had bought the extended warranty. Lowes sent out a repair company. They replaced the main board and the problem has continued. This has been as intermittent problem with the burning smell. We experienced it this week really bad! I thought the machine was on fire. We called the repair company and they said they had fixed the problem. My husband called the Whirpool number and they said they would NOT do anything to help us. We are trying to get help from Lowes where we bought the washer. I am terribly afraid to use the machine. This model needs to be discontinued.. We bought this machine 5-07-12. If we dont get some help, we are going to our lawyer.
Published: May 29, 2015
Nancy of Paducah, KY
Source: consumeraffairs.com

Do NOT buy this washing machine. It looks nice but that is all. My elderly
Do NOT buy this washing machine. It looks nice but that is all. My elderly parents bought this washing machine based on the past experiences with Whirlpool but the quality of the product has changed. This machine constantly errors and does not allow them to wash clothes. I have followed the instructions in the manual to try and clear the errors. I ended up calling Whirlpool and the response I got was... It will be anywhere from $80 to $125 for someone to come out and look at it. This is a product which should not stop working after 2 years. I guess Whirlpool only stands by their products for a year because they think it is only built for a years worth of service. I wish I had better things to say because the previous Whirlpool machine lasted over 20 years.
Published: December 29, 2015
Ken of Mt View, CA
Source: consumeraffairs.com

I purchased a new Whirlpool Cabrio Platinum washing machine 2 years ago. Do
I purchased a new Whirlpool Cabrio Platinum washing machine 2 years ago. Do not like it at all. Does not get my clothes clean. Pulls threads in my clothing. When I wash clothes on the normal cycle they are barely damp when the cycle is finished. When I use fabric softener it leaves blue spots on my clothes. I cannot afford to buy another washer so Im stuck with this one until it breaks. I would NOT buy another Whirlpool high-efficiency washing machine ever again.
Published: September 2, 2015
Mary of Marion , OH
Source: consumeraffairs.com

On 5/3/16 I purchased an Amana high-efficiency, low water, top loading wash
On 5/3/16 I purchased an Amana high-efficiency, low water, top loading washer. What a joke, it is a piece of junk. There is no water so clothes dont come clean, and if you leave money in the pockets no worries. As it will be right there after the clothes are washed and dried (got matching dyer also). They dont even smell clean after two washing. And now you are to purchase a cleaner to clean your washing machine. This is truly not an efficient machine in any way.
Published: June 18, 2016
Geor of Wellington, CO
Source: consumeraffairs.com

Read reviews on the same washer (Cabrio Whirlpool) that I had purchased in
Read reviews on the same washer (Cabrio Whirlpool) that I had purchased in January 2017. I have the same problem everyone else has with it, not cleaning the clothes. It was such a disappointment. Had a Whirlpool front in loader for 15 years. Loved it! But the washing machines without the agitator on it is a laugh. What person thought up that design. What a joke on the poor unknowing people that purchased one. Im also upset at G&H Appliances for not standing by their products they sell. Found out that Lowes has a 30 day satisfaction guarantee on what they sell. Not buying from Lowes and buying a washer without on agitator on it. Was two big mistakes I made. I wanted to help out a small local business, but wont be doing that again. They sure are not worried about me.
Published: March 19, 2017
Charlene of Christiansburg, VA
Source: consumeraffairs.com

Purchased a Cabrio Top Loading Washer and Dryer 3 years ago from Lowes and
Purchased a Cabrio Top Loading Washer and Dryer 3 years ago from Lowes and our clothes have NEVER even come close to coming clean without spending a ton on stain removing aids, which only work part time. So I approached the salesperson at Lowes and I was informed (after the fact) that the Cabrio top loaders had poor ratings due to the fact the basket only spun 30 times a minute whereas the front loaders spun 300 times a minute. So after 3 years Im forced to bite the bullet and purchase another washer. Ever since they purchased Maytag, their quality control has gone down the crapper. Now Im going back to the old reliable, the agitator washer. Newer is not better in this case.
Published: November 11, 2016
Ron of Kansas City, MO
Source: consumeraffairs.com

I have a 3 1/2 year old 9400WFW WP washer with a 70 error code. After viewi
I have a 3 1/2 year old 9400WFW WP washer with a 70 error code. After viewing complaints on various websites, it appears this is a large scale problem with Whirlpool Duet owners. I just got off the phone with WP customer service and explained how many complaints are out there for F70 code error, yet they do not have a recall on this part!How can this be justified? This is a non-mechanical part of the washing machine. The life expectancy should be more than 3 years.My washer is not overused as there are only 2 people in the household. I do not want to pay the cost to repair this. I think WP should issue a part recall on this model. Does anyone know how to find out how many replacement CCU or CPUs have been purchased in relation to the number of 9400 WFW sold or if there may be a chance that WP needs to reconsider a recall?
Published: December 12, 2011
Donna of Pawtucket, RI
Source: consumeraffairs.com

I bought the HE Whirlpool Cabrio 2 years ago. It has all the bells and whis
I bought the HE Whirlpool Cabrio 2 years ago. It has all the bells and whistles, fancy cycles, etc. but doesnt clean ANYTHING. I have to wash three times to get things clean... So much for energy efficiency. It also gets out of balance with larger loads. What a waste of money and time.
Published: March 12, 2016
Charis of Rockville, MD
Source: consumeraffairs.com

I have read the reviews and agree with all negative comments. There is no p
I have read the reviews and agree with all negative comments. There is no point in investing in a high efficiency machine when I have to rewash many dark items several times in spite of always adding the extra rinse cycle. The clothes appear cleaner if I do not add liquid fabric softener, but as I prefer to use my clothes line when possible, I am unable to use fabric softener. Also, although it is supposed to be a high capacity machine, I only fill the tub about one third of its capacity, hoping this will increase the cleanliness of your clothes. It doesnt seem to help.I have contacted Whirlpool several times and the final suggestion was that pay for a technicians visit, approx. $100, plus extra for repairs. I have decided not to throw good money after bad and to buy another brand of washer. This is the WORST appliance I have ever owned even though it is supposedly high-end. PLEASE do not buy a Whirlpool appliance. If the Cabrio washing machine is an indication of the quality of their appliances, you will be wasting your money.
Published: August 31, 2013
Susan of Mirabel, QC
Source: consumeraffairs.com

I purchased this model 2 years ago. I absolutely hate the fact that there i
I purchased this model 2 years ago. I absolutely hate the fact that there is not enough water dispensed to clean my clothes. Part of my clothes dont even get wet, therefore, I have to press pause and add 2 to 3 gallons of water during the wash and rinse cycles. I do like the spin cycle as long as it does not get unbalanced.Wished I had never purchased it.
Published: July 29, 2016
Kathy of Moore, OK
Source: consumeraffairs.com

The features on the washer is a wider size wash basket, no non-snag agitato
The features on the washer is a wider size wash basket, no non-snag agitator with 5 load size choices, 5 water temperature choices, type of wash includes soak, quick wash, normal, deep water, heavy duty, bulky, hand wash, gentle, some other choices Along with a choice to wash your machine, one rinse or two rinses without fabric softener, one rinse or two rinses with fabric softener. And finally a selection for Pre-soak on or off. Also has a 3 light display for what it’s doing, lid lock, pause, cancel and start button. It’s an HE. Clothes come clean.
Published: May 17, 2020
D. of Akron, OH
Source: consumeraffairs.com

I bought this piece of junk Whirlpool Cabrio washer two years ago and it’
I bought this piece of junk Whirlpool Cabrio washer two years ago and it’s been nothing but junk. Just like everyone else, this thing has never gotten my clothes clean no matter what I do. Anything with a drawstring or straps gets ripped up or stretched out. It’s loud and shakes, even though it’s leveled. Now, to top it off, it’s leaking water from the basket seal. I called Whirlpool and they couldnt give a damn. Since it’s out of warranty, it’s my problem, even though she said they know this machine has a lot of problems. So now Im stuck either fixing this thing or buying a new washer. Every appliance in my house is a Whirlpool and Ive had nothing but problems with several of them. I thought when I bought the brand it was a good brand and they stood behind their stuff. Boy, was I wrong! I will never buy Whirlpool again! They should recall this washer!
Published: June 21, 2012
Jodi of Rippey, IA
Source: consumeraffairs.com

A new washer, kept in pristine condition, indoors in an upstairs laundry ro
A new washer, kept in pristine condition, indoors in an upstairs laundry room, used by 1 person for 4 years should NOT rust out. I took pictures and sent them to Julia ** a company representative after she offered me a discount on a new washer but would not send me an email with directions like it was some kind of secret until I insisted several times. The email simply had her phone number. I was to let her know the models I would be interested in and she would tell me if those were available for the discount. Then the company would charge me, deliver the new one and charge me to install and remove the old one. How is this for a great company. I sent her the models I might consider. No word back. Whirlpool, not looking like a stand-up company to be proud of. Shame on this company.I like the machine, but seeing it rust out before my very eyes has changed my mind. How will they address a 4 year old washer rusting from the inside out? How will they address a 1 year warranty? I found a copy of Whirlpool Washer Warranty that used to have up to five years for issues such as poor workmanship. It takes more than a year to find these things out. Dont make them if you cant guarantee that they will last. My last Maytag lasted 18 years and was still in good shape. I just wanted a model without the agitator in the middle and on that would conserve water. Should have kept the old one.
Published: October 27, 2016
Leslie of Redondo Beach, CA
Source: consumeraffairs.com

Had the washer 3 years. After 1st year had to replace motherboard and lid l
Had the washer 3 years. After 1st year had to replace motherboard and lid locking mechanism. Beginning of year 3 the basket came loose, the machine wouldnt spin the water out of the clothes completely and then it quit cycling into the next cycle, ie, the tub filled up with water for the wash cycle but then would not begin agitating. The water sat in the tub until the wash cycle was done and then would drain but would not spin. Each cycle had to be manually started by pressing the pause button, raising the washer lid, and then pressing the pause button again. I called a repair person who ran a diagnostic on the machine and said it needed a new pump, new motherboard again and something else to make it spin properly. Sorry I dont remember what the something is. The estimate to repair was approximately $759 so I am now shopping for a new machine thats not a Whirlpool.
Published: March 22, 2015
ma of Menifee, CA
Source: consumeraffairs.com

Purchased a matching set, Whirlpool Cabrio Platinum Washing Machine and Dry
Purchased a matching set, Whirlpool Cabrio Platinum Washing Machine and Dryer in November of 2012. After just over 2 years, Im stuck replacing the Washing Machine at my expense! The washing machine began leaking water out of the bottom of the unit and became extremely loud when operating it. The repair technician said it was a seal and bearing that needed replaced and the cost of repairing the unit would be cost prohibitive versus replacing the unit all together ($800+)! Originally paid over 2K to purchase these units and have them installed. I do not want to trust or rely on the Whirlpool brand again. I would appreciate any recommendation for a better quality, high capacity, HE washing machine brand to replace the Whirlpool unit with (Samsung, GE, LG)??
Published: January 2, 2015
Janell of Lees Summit, MO
Source: consumeraffairs.com

I purchased this Whirlpool washer (model WTW7600XW2) on October 2011. Fabri
I purchased this Whirlpool washer (model WTW7600XW2) on October 2011. Fabric softener dispenser is full of water at end of cycle. Repairman has replaced parts three times, but the problem is still not corrected. Today, I talked with a Whirlpool supervisor. She says this is normal. She told me to take the cup out and empty it. The cup is not removable, so she said I could blot it out with a cloth or sponge. I paid $800.00 for a washer with an automatic fabric dispenser that I must empty manually. I have used whirlpool appliances for 50 years of marriage, but this is my last one. I am very disappointed with customer service.
Published: March 3, 2012
Betty of Corinth, MS
Source: consumeraffairs.com

This washing machine has been nothing but a problem from the beginning. The
This washing machine has been nothing but a problem from the beginning. Theres always something wrong with it. Things that cost so much should last much longer than a couple of years! I have to clean out the drain about every 3rd time I use it or it wont spin out as well.
Published: May 16, 2020
Jaime of Amery, WI
Source: consumeraffairs.com

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