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Whirlpool Washer Model WFW560CHW
4.3 cu. ft. Closet-Depth Front Load Washer with Intuitive Controls
Match your family's routines and your space with a closet-depth front load washing machine that still offers plenty of room for bulky items at 4.3 cu. ft. capacity. Let the ENERGY STAR certified washer guide you to the right cycle combinations, like the Sanitize cycle with Oxi, or customize up to 35 of your own with Intuitive Controls.
Manufacturer: Whirlpool
MODEL: WFW560CHW
MSRP: $944.00 USD
Whirlpool Washer Model WFW560CHW Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE: dET
PROBLEM: Detergent cartridge not detected in the dispenser.
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE: Int
PROBLEM: The cycle was paused or canceled.
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE: rL or F34
PROBLEM: Items were detected in the washer during the Clean Washer cycle.
FIX: Remove items from the drum and restart the Clean Washer cycle.
CODE: Sud or Sd
PROBLEM: There are too many suds in the washing machine.
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE: F5 E2
PROBLEM: The door is not locking properly.
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F7 E1
PROBLEM: Indicates a motor speed sensing error,
FIX: The motor can not achieve the correct speed for the cycle selection. Check that All the shipping bolts have been removed, the washer has not been overloaded, press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E1 or LO FL
PROBLEM: The washer is sensing a low flow of water.
FIX: Check that, the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling). There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E2
PROBLEM: Indicates there is a problem with the Dispenser System
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE: F9 E1
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE: Other F# E# code
PROBLEM: Indicates other error
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,
Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,
Related Repair Pages:
Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,
Related Parts Pages:
Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts,
Whirlpool Washer Model WFW560CHW
We purchased a Whirlpool washer model WTW7500 in November of 2017. I found the clothes were not getting clean and also noticed that even after a full wash some parts of the clothing or sheets had dry spots! I checked all connections and called for service. As soon as the serviceman saw the machine he said, “yes, that’s a problem with those machines”. They are low water/water saving as per some American regulation and that’s what happens... you’re going to have to live with it. He also suggested running an extra rinse and using “deep water” function. I did this and it made very little difference except now a wash cycle for bedding is 104 minutes! Also, still had a big dry spot on my sheets!When I called again to Whirlpool they scheduled another repairman for a second opinion, turned out to be the same person with the same answers... I called Whirlpool again and was informed that my washing machine is working as designed! I argued that a washing machine is designed to wash and clean clothes so this one does not do what it is designed for... I spoke to the supervisor, she was actually just rude, also said I not had 30 days to make a complaint and I was outside of that, when I asked to speak to her supervisor she said there was no one above her although she denied being the owner of Whirlpool! (That’s my little joke). Anyway wish someone had warned me prior to this purchase.
Received power bill and it had doubled. Went straight to water heater. Bought water heater 02/11/2011 and 12/25/2013. The brain they call it on top of the heater has a screw that has blown through the metal plate.They do not sell this type of heater at the stores so this must be a problem with all this type heater.
I have had my Maytag (Whirlpool) Centennial Commercial machine for 10 years and it has not required any repairs or have given me any issues. I love the water level sensor that doesnt require me to select a load size. I would highly recommend the Whirlpool brand to consumers.
I bought a Whirlpool Duet Front Load Washer in 2008 and it began showing F71 and F70 error code in 2011. I paid approximately $1,000 for the machine. The washer wont finish the cycles and often wont start. When I press the power button, I hear the 3 beeps and after a while, shows the F71 error over and over. The information I gathered online indicates that many people have the same problem. The repair cost is at least $550 to replace the user interface circuit board and is no guarantee. This is ridiculous.How could GE sell consumers this kind of junk that fails to work only after 2 years. I had a top loader for 12 years with no problems, not a single repair call. My wife and I are extremely frustrated with piles of dirty clothes and no washer to clean them. I want GE to refund the cost of the washer on a 10-year prorated basis. This is only fair.
We have had nothing but problems out of our refrigerator in the past 5 months. We purchased it a year ago in April and they have already replaced 7 parts on it. It still doesn’t freeze, and we have no ice... We will NEVER buy another Whirlpool product ever again!!!
I purchased this Cabrio top loader washing machine (model #WTW5640XW3) after I had a Kenmore front loader for 14 years with not one problem. I bought the Cabrio thinking it was good for the price. Well, let me tell you first of all, I dont like the no agitator. The salesman said it was a big seller. I started doing wash and it was smelling like dirty socks when it was done. I own the machine for two months. I cleaned the machine with Afresh thinking the smell on my clean clothes was from being a new machine. Imagine that I have to use extra fabric softener, vinegar. I dont know what to do. This machine stinks. I am going to try to return it. Wish me luck. I dont think it washes right.
I had my old agitating washer for 8 yrs that went out. I liked Whirlpool so decide to try their washer. Found the Cabrio washer (SWS5000WO) and thought without the agitator it would give me more room for clothes to wash better. Boy was I wrong, no matter what cycle or what size load it is off balance on the very first spin. I have to stay near by to stop the washer before the first spin adjust the load and start over again. Jeans and towels are impossible to clean. It throws the tub so bad it has pushed the side out. I have checked the balancing rods and they are fine. After reading other complaints realize the Cabrio washers are terrible. I will be looking for a refurbished washer with an agitator and doubt I will buy Whirlpool again. They should have a recall on these machines. They are terrible.
Never buy a Whirlpool water heater. Theyre junk and they dont honor warranties. NO wonder theres a lot of bad reviews. Im one of those suckers. You would think Whirlpool would do a better job. But the blessing in all this I wont have to deal with Whirlpool again. Including washer and dryer, ref, stove, dishwasher and etc.
It works extremely well. My wife and I have had it for several several years and no problems with it and it cleans the dishes very well. We really like the silverware holder. The right size for a family. Recommend it to anyone.
Whirlpool electric range oven wont turn off. Used the oven 2 or so times per year.... Very unsafe, expecting internal breaker that would shut the thing down. Whirlpool Range/Oven PT3196685 happened on 6-10-2014, was baking cookies with timer on for 9 min. First batch turn out good, 2nd batch on fire before even get to 6 min, the burner is brightly hot and cant shut off from the panel... Saw ERR then COOL indicator... Tried but no respond from panel. The burner element wont turn off and temp keep rising white hot... The only way to shutoff is the house circuit breaker. But soon you turn on the breaker, the oven would turn on by itself and you cant switch it off. Where is the safety breaker on these range/oven when something goes beyond 500 degree..... UNSAFE PRODUCT. Ordered a new Whirlpool Gold 700 series but canceled after discovered others experienced similar situation with the new product. Could have burn down the house and worst when lives involved. WONDER IF ANYTHING WAS DONE TO CORRECT THESE SAFETY ISSUE.
My side-by-side refrigerator leaks water. I find water on the floor but we cant find the source. When I called Whirlpool, they stated its not under warranty, but we can schedule a repair appointment, I declined. Im still looking for the leak. Its intermittent, sometimes I dont see water for a while. The last fridge we had, we had to get rid of it because the sides and front got too hot to the touch. I was afraid it would cause a fire.
I purchased a Whirlpool refrigerator in Aug 2012 model G16FARXXF05 and in July 2016 the compressor died. I researched refrigerators before purchasing and was told by every store I visited that Whirlpool was probably the best and with the least problems. Unfortunately, for me that was not the case. I guess anyone can get a lemon!!!
I have purchased Whirlpool refrigerator 2 years back. Suddenly my refrigerator stop working. When I filled complaint against this in customer service care. They sent technician. He told its compressor not working and asked 2800 rs for gas filling. Then he said hell come tomorrow for this. For 4 days he didnt come. After 20 calls, to customer service centre they said, Your refrigerator has to sent to the center. For that they asked 1000 rs... We were so disturbed by their slow service. We immediately said yes. Now when our refrigerator arrived at their center. Now they are again asking for 3400 rs for other part. Im so frustrated by this service. What type of warranty you are giving.. The warranty is of just the box.... So bad products. Such a bad experience... Never gonna buy Whirlpool product again or recommend anyone.
We bought a gas hot water heater from Lowes on Dec. 31, 2010. In July 2011, there was no hot water. After much yelling and headaches, Whirlpool agreed to send out a technician to look at it, since I refuse to go in the attic and I will not work on gas appliances. After 7 days with no hot water, they replaced a valve that failed, they said, because our attic was too hot. The old unit never complained. Eight months later out, the unit went again (and we had an attic fan put in). This time, Whirlpool sent out a local plumber (and I paid for the call) though we had a warranty and extended plan with Lowes?! This time I was told no problem it was too windy and it blew out the pilot. Its funny we never noticed the attic being windy even during the hurricanes. Four to 5 months later, well, you guessed it but this time my husband just re-lit it. Then the next time, 5 months later, my brother-in-law did it. That was August to September 2012. See, this morning, there is no hot water. I had to fight with Lowes since we have the 5-year extended plan. I cannot get anyone to explain why it makes sense to them that a 2 1/2 year old hot water heater has to be re-lit every 4-6 months. Then I went online. Now I know why Lowes and Whirlpool are ignoring the issue. So, anyone know a good lawyer or what are they doing to get satisfaction?
I bought a new washer thinking I was upgrading. Wrong!! Well the new so called technology they put into these machines is overrated. They took a good thing and instead of advancing they have took two step backwards in time. I wish I had kept the old washer I had. I think I would rather use an old time wringer washer my great grandmother used. They are probably faster by hand. This new Whirlpool grabs every string on my hoodies and twist my clothes so tight in knots. I cant even remove my clothes until I fight and get mad enough to write a review. Whats up with these new washers?? Get rid of the slots on the Agitator!!
We had purchased a Whirlpool Duet Sport Washer and Dryer in 2007. Since that time we have had several repairs on the dryer, resulting in us having to purchase an entire new unit in 2011 (4 years old), along with mold that has accumulated in the washing machine on the tub and rubber seal that cannot be removed after several attempts utilizing several products that were recommended. The end result is our laundry that has been washed - comes out with a musty odor. Not happy at all with the top of the line, best possible machine to produce clean laundry as was sold to us! This has been a nightmare, and a totally dysfunctional appliance that should have lasted longer than 5 years!
My Whirlpool Cabrio washer (WTW6600SG2) is a money pit! After reading all of the nightmare stories concerning this washer one would think Whirlpool would offer a recall and try to correct their wrong doing. Do not buy a Whirlpool Cabrio. It was the worst decision I have ever made! Whirlpool does not stand behind their products. I cant believe they can get away with treating their customers so unfairly, taking their hard earned money for crap like this, then not offering to help after so many have had issues. The Cabrio is loud, doesnt get clothes clean, and is always flashing UL for uneven load (when it works at all). My local repairman has made many trips to fix my problem Cabrio. This time he is at a loss. Ill be buying a new washer and it will not be made by Whirlpool! Please, if you are reading this be forewarned!! You will regret your purchase if you buy a Whirlpool Cabrio.
In March 04 2014, I purchased a Whirlpool washing machine. After having had a Whirlpool for 17 years without any problems with it, I purchased another one. This last one is a piece of junk. I dont even want to talk about the noise, I think it is expiring or on its last leg. They should fire the engineers that invented this model and bring back the other engineers that invented the one I had for such a long time, they far surpassed these space scientists that they now have. On August 8, I called Whirlpool, they sent me someone from Dinos appliances. This man tells me that there is nothing wrong with this machine and that he re-calibrated it. Whatever that means, it is still not wringing the clothes properly. There are only 2 people in my household, so my loads are not very large. I even tried this Drain & Spin cycle after the wash was completed and the clothes still came out too wet. I also have a Whirlpool Dryer and I will not replace it with the same brand. I also will never buy a Whirlpool product again and will make sure that I will share my experience with everyone I know.
They contacted me to replace the washer. And the uninstall/install will be at my own cost. Its more generous than I expected. I thought they would send another technician and make everything go back and forth. This solution does save my time. I hope the new machine wont have all the series of issues.
Bought washer, it broke down after 1 year. Repair man could not fix for less than $500. Told him he could have it and fix it and sell it. He turned me down. This week went and bought new washer. Told store they could take my washer and he said No. He told me any Whirlpool washer made in the last 2 years break down and cost more to fix than a new one. That I found out to be true. He showed me plastic circuit board not meant to last. They ripped off a very nice senior citizen. Thanks to my son for going and getting me a new washer. Shame on you, Whirlpool.
Had kitchen remodeled and purchased this microwave. Now after three years the door cracked in several places and now it will not heat food. Now we will have to replace this mess. Never buy any Whirlpool appliances again!
I bought my washer machine because my other one died on me. I was nearly everyday so I needed a dependable machine but also good price. This machine is both and I would definitely recommend Whirlpool.
I bought a Whirlpool dishwasher in 2008 from Best Buy and purchased the extended warranty through Best Buy. First of all, my complaint is not with Best Buy (model # DU1145XTPBA). I have had nothing but trouble with the unit not filling with water, being noisy, and other problems. And then, my intelligence is insulted by these independent contractors, who are supposed to be appliance repair specialists. I found that far from the truth in most cases. They have a list of patented things that the consumer is doing wrong: not having a hot water heater next to the unit, using too much detergent, not loading it properly, and on and on. They must think we are idiots. I always would run the water from the sink till it got hot before filling. And I am a miser so I use less detergent than what the manufacturer or the detergent package says. Anyway to make a long tale short, it started leaking last week, so I assumed the door seal or some other such thing. But lo and behold, the door is rotted out at the bottom. The black finish has bubbled up and the metal is actually rotting away. I am from up north and it looks like my old Chevy 2 Nova rotted out. I called Whirlpool and spoke with several people and supposedly someone in management. They were, of course, sympathetic but offered no assistance or explanation. They offered to send a factory authorized repairman to replace the door at more than the cost of a new dishwasher. Are we that stupid? They never offered me a voucher for a discount on a new unit, which I am going to have to buy. I would not have accepted it anyway, as my last few experiences with Whirlpool have been dreadful. I will never buy another Whirlpool anything. The name used to stand for a quality product that you could depend on. But now it is like most things are offered to the consumer in this throw away society. And as long as we keep buying inferior products and only expecting them to last a few years, I am afraid that is what we will continue to get. Be vocal and let them know how you feel, even though they are probably yawning on the other side of the phone. They are without compassion and could not care any less. They are just looking for a paycheck and have probably heard a hundred complaints like mine, so its water off the proverbial ducks back. But when its their own job in jeopardy, perhaps they will start passing on these complaints to someone who will be willing to listen. Its a very bad experience and I will never buy Whirlpool again.
Whirlpool microwave 1163XVS - I purchased a new home and a Whirlpool microwave in May 2010. The microwave has all of a sudden stopped heating! Turns on, spins, counts down, lights up, etc., but will not heat. Found this site by trying on my own to detect a possible reason and Im shocked to see these many complaints of the exact problem. Unbelievable, should be class action suit maybe for continuing to take money from consumers for defective product that Whirlpool knows about and appears to not take responsibility. Ive read enough, not even going to call for repair. Im buying another brand and spending more wisely this time. Thanks for the heads up. Shame on Whirlpool.
Installed in May 2007, paid $674 for GU2455XTSS1 Whirlpool Dishwasher. It required service in March 2009 for $158 It became noisy in Oct 2011, so I placed a service call for $136. It was very noisy in Jan 2012. Again, I placed service call for an additional $93 that Whirlpool has not reimbursed. I must now replace the motor quoted at $403. The motor has a 90-day warranty. The 4.5 year old dishwasher must now be replaced. Whirlpool has not responded to email and to registered letter requesting a cost-effective solution to repair dishwasher that recognizes that reasonable life of the unit should be 10+ years and not 4.5 years.
I purchased a Whirlpool Refrigerator from Lowes. 21 months later I need to replace the compressor. Whirlpool has been kind enough to cover parts and labor, but it has been 24 days and no service call yet. After multiple calls to their service department, who keep telling me there is not another dealer in my area, I am forced to wait. Living out of coolers for the past 21 days is very frustrating. I wanted to rent a fridge and send them the bill, but they would not cover that. I will never purchase another Whirlpool product in my life and will advise family and friends on the reliability and service I have received.
I purchased a Gas Stove from Home Depot on 11/23 and it was delivered on December 3rd. My God, Im having a dinner party tonight and the stove doesnt heat up past 170.. Unbelievable!! Need a replacement gas range. Tried to chat and call Whirlpool unsuccessfully. I am very one disappointed customer right now!
54 weeks ago, I purchased a Whirlpool Duet Washer & Dryer. The first time I used the washer, it flooded my laundry room. After some grief, it was replaced with a second Duet washer some 53.5 weeks ago. Yesterday, that washer, 10 days past the 1-year warranty, failed. It gives error messages F06/E01 and wont complete a cycle. Calls to Whirlpool resulted in a refusal to acknowledge any product responsibility (out of warranty) but offers of extending the warranty for the cost of repair. I will never buy another Whirlpool product and will actively encourage any other consumer to shop elsewhere.
I bought the Whirlpool Cabrio topload washer (WTW7800XW2) in April 2011. In May 2012, I noticed the door was broken on both sides. It has now popped up and is broken so bad that it can barely be used without replacing it. I called Lowes, where it was purchased, to quickly be told that there was nothing they could do because it is out of the years warranty. This is just such a copy out to have an excuse, so that they would not even offer any assistance. Also, I paid $2,000.00 for the set; I bought the dryer as well. I just could not imagine an expensive machine like this having such a problem. Prior to buying this machine, I had my washer for 10 years. It has no problem; it was just time to buy a newer model, so I thought!After the store (Lowes) would not help, I decided to call Whirlpool; and the woman I spoke with was even less help. Andrea said there was nothing they could do since it was outside the year of manufacturers warranty. She seemed glad to have this as an excuse. I told her this is too much money to have something like this to happen. I told her it is obvious the door was defective. She said again sorry but that theres nothing she could do. She did offer to sell me a warranty for a year for $327.52. This was too expensive. I asked her what else could she do, and she told me nothing. I asked how much the door was, and she told me $212.00. I feel like I have been royally and deliberately ripped off, and Whirlpool knows it. I say to anyone reading this to please be aware if you are purchasing this product. You will most likely be sorry you invested all this money for it. You will get a companys brand that does not care and will not stand by their product.
Ive always had good luck with Whirlpool. They last longer & dont have as many repairs. Ive had to have a lot of repairs with Maytag washers. The dryers didnt give any trouble. I recommend Whirlpool.
Does not get your clothes clean. They come out of washer smelling due to lack of water. Darks have Detergent Residue on them. My t-shirts have holes in them. Bought this machine in 2010. Just purchased a Whirlpool top load with a Agitator and I am very pleased with the results. We never had any problems with Whirlpool products but this Cabrio should be taken off the market, faulty advertising. Talked to a Whirlpool rep and she told me to bunch up clothes and place around outside edges of machine for best results but did not see any difference. Do not buy this washer. You will be wasting your money and you will be buying a old traditional washer, with an Agitator is your best bet so you can control the amount of water you use. I hope this helps one that is thinking of buying the new technology top load Cabrio with HE.
We have several Whirlpool products in our home currently and have been very satisfied with their performances. We have their fridge, stove/oven, microwave and dishwasher, all of various ages. We purchased them from a local big box building supply company and installed them our self. The installation directions are clear and simply for the average D-I-Yer. We would recommend Whirlpool to everyone shopping for these home appliances.
I have always had Whirlpool Everything - not anymore!!!! I purchased a water saver washer that I am very unhappy with - it does not get the clothes clean. I have to put it on an extra rinse (water saver?) to get the soap out. I use the Tide for HE washers. I cannot wash a large load in it - directions say I can. Anything too heavy or bulky will not spin out well. Will bounce all over the place. From now on I will switch to another brand. They push so hard to buy a warranty because they know you will have trouble! Should have read the reviews!!
Our 3 1/2 year old dishwasher is falling apart. First the left slider broke on the top rack. We ordered a replacement part ($74) and when ready to install, discovered the right rack was also falling apart. At that same moment, the rollers fell off the bottom rack! It seems the plastic parts cannot tolerate the heat in this dishwasher (just a guess). We’ve returned the new replacement part and are shopping for a new dishwasher. It will not be anything from the Whirlpool line!
I am writing to you all today to urge you to not purchase Whirlpool products specifically Whirlpool 2-cu ft High-Efficiency Front-Load Washer. I purchased a front loader washing machine for our tenants through Sears back in June of 2013. When it was hooked up it had an error code on it so we contacted Sears and 3 weeks later they sent out a repairman telling us it needed a new motor (this machine had not even washed 1 load of laundry). They ordered the part and Sears paid 1200 to replace a part on an 800.00 washer.....yeah I know dumb right. Well the part replacement did not work. (Surprised) They ordered and delivered a new washer 1 month later....same error code. Lets try again with another washer......same error code. How about another one......water would not stop running into the machine because the sensor was broken. Wait we are not done how about another one.....same error code. No I am not kidding, 10 months later 5 washing machines and my tenants have yet to have been able to wash a single load of laundry. I have been reimbursing my tenants every month for not having a washer for the past 10 months. I finally had Sears reimburse for the washer which they will pick up soon. I am out all the interest for the past 10 months for a product never used. To top it all off I called Whirlpool directly to see if they would be willing to at least give me a coupon for any amount toward the purchase of a different washer. They told me quote We dont do anything to compensate our customer for their troubles. That is the icing on the cake folks!!! I will never purchase another Whirlpool product and I encourage you all to not as well. I want to show them how not caring for their customers can impact them. Please share if you can, but more importantly please pass the word!!!!!
On the 10-05-05, I purchased a Whirlpool natural gas water heater from Lows Orem. The unit has a 9 years warranty agreement. Lows sales S0178JC3 647605; cost $378. Model number FG1H5040T3. Serial number 0515140765. Following installation, the unit has failed repeatedly. Since keeping records of the failures, the unit failed either by the gas control valve or the thermocouple on December 2011, November 2011, April 2010, February 2009, and April 2008. Whirlpool has at all times supplied the parts but denied that the parts are technically faulted. Whirlpool has further rejected all requests to refund me for defective product. The major consequences have been an unreliable water heater. There were periods without hot water. Time was spent involving undertaking repairs.
The ice maker freezes up at least once a week. It requires removing the bin and chiseling the ice away. We have had repair here twice, and it still happens all the time.
I purchased the Whirlpool Cabrio HE top loading washer and front-loading dryer about 7 years ago. It has been okay, but nothing special. Recently it began stopping in the middle of the cycle and showing an F51 error. Then all of a sudden the noise during spin was deafening. Brought out a tech, who came and did some eval. Left with some basic maintenance. Did a load, and happily no more F51 code, but still so very loud during spin cycle.Called again; tech returned and said that drum and shaft would likely need to be replaced to the tune of some $500. The same story as others have told. We should have bought the extended warranty. Like others, I also felt that washers lasted at least 10 years. And that seemed a short time given expectations in the past of 20 years of service. Im disappointed in Whirlpool. Even though Consumer Reports gives the Whirlpool Duet washer (new 2013) one of its highest reviews, I cant bring myself to buy another Whirlpool product. It appears to me that this warrants recall as well.
My husband and I purchased a Whirlpool French-door Refrigerator in Feb. 2014 from Best Buy. We did not purchase a warranty through them (BIG MISTAKE) because everything we heard about Whirlpool was positive, at least through friends and family. 1 year and 6 months later we have NO freezer and their warranty expires a year after purchase date! I called the company and they are no help at all! From all the comments I have read on here, there are few positive results! From now on I will be checking all reviews before I purchase a product again and WILL NEVER buy another whirlpool product again!
Sent an e-mail to Whirlpool. They responded with apology. Sent a second e-mail telling them they should be paying the $300 for circuit board in a two-year-old range. No response. Also, sent e-mail to Geniers. No response. The impression I get is that neither are the least bit interested in the problem. Once they sold the $1260 range, they were done. We will never buy another Whirlpool from any store and we wont buy anything from Geniers in the future.
This was a substitute for model I actually wanted, I was told the one I would receive was the newest model version of the model I wanted. What that meant was it was the stripped down version. It does not get clothes clean nor does it spin/balance the load which causes it to walk around the room. It is only 9 months old and I need a repairman.
I purchased a Whirlpool Refrigerator Model GB2FHDXWB07 a little over 2 years ago. The first one did not work properly within 6 hours of being turned on. Every few minutes it sounded like the compressor was trying to kick on so it hummed then shut off. Best Buy wanted to fix it but after much arguing with them and Whirlpool they brought me a new refrigerator. Now, the same thing is happening. Best Buy has no record of me purchasing it and Whirlpool has no record of me registering the warranty, which would be outdated anyway (over 1 measly year). So, they offered me a Repair and one year warranty $329.95 which means Im now up to about $1500 for a basic refrigerator that has not even lasted 2 1/2 years.The other option to fix it is to pay a local company $90 for the trip and diagnosis plus parts and labor. That will be around $550 depending on how fast the technician works. I will never buy another Whirlpool anything. My washer and dryer also have had problems but I wont even go into that here. The one good thing is the poor girl who took my call was very nice and acted as if this is a regular occurrence. Good luck if you buy a Whirlpool. They are garbage.
I have had my fridge (model WRX735SDHZ02) for 6 months now and it has never worked properly. All our food was getting frozen so we bought a thermometer to check the temperature inside the fridge and it was showing around 22F. The technician came 4 times and finally said that the fridge couldnt be fixed. He asked me to call Whirlpool since there was nothing else he could do. Every time I have called Whirlpool (6 times already) the wait times have been between 52 minutes to almost 1.5 hours. When I called customer service to tell them the technician said the fridge cant be fixed, Whirlpool said that I had to contact the technician again and schedule another visit. Whirlpool said the technician had to call them from MY home and tell them the fridge cant be fixed. I asked why couldnt the technician just call them now to let them know and why did I have to schedule another visit for that? Whirlpool said it was protocol. Makes absolutely no sense. In a nutshell, its been 6 months and my fridge is still not fixed and Whirlpool is not being helpful. If I could go back I would not buy Whirlpool.
When our home burned down, had to get a manufactured home. Orig. refrigerator size was 32 cu.ft. This one that came w/ the house is a lot smaller. Weve has issues with ice dispenser several times in the 18 months weve been here. But I would recommend this size.
We purchased a new home April 2013. All our appliances were new Whirlpool stainless. Looked nice. After almost a year our microwave started acting improperly. Beeping, changing screens, not working when buttons pushed. Then the micro wave had a melt down and caused the glass try to break, parts to melt and caught fire internally melting plastic. Notified Whirlpool and they sent out individuals to repair. After several weeks the repair was completed and we were advised that they did not understand why this would or could happen. We should be fine now. Well we are now again having this unit beeping, changing screens, not working when tried, and when entering numbers, number and time are not what was trying to be entered. This unit my wife says is possessed and she wont use it. She fears it will burn the house down. It is Velos model TR 2 24 11000 serial number. It now beeps and changes with door open as I read the serial number.
Our hot water heater (Whirlpool Mod # BFG1F404053NOV) stopped working. I called the Whirlpool help line and was advised to change the thermocouple as they had been having issues with this particular model. I was advised to go to Lowes, where we had purchased the heater, to get a new thermocouple at no charge to us. After changing the thermocouple, guess what? It still didnt work. I went back to Lowes and they replaced the heater, at no charge to us (they were great during this whole ordeal so no knocks against Lowes). Well, one year later, it’s the same issue. The pilot light will not stay lit. It’s very frustrating as it never goes out at an opportune time. In the past, the name Whirlpool ensured you were getting a quality product. I guess that’s not true anymore.
My double oven is only 6 years old - it stopped working on xmas day, had a repair man look at it. He has phoned Whirlpool and has not had his calls returned to buy the part needed. Why is this. I need my oven, why is Whirlpool making it so hard for me to have it repaired.
I have been buying Whirlpool appliances most of my married life. Our most recent washing purchase is the worst machine I ever owned. I have ruined more clothes, rugs, sheets and towels, etc. than I ever have in my 45 years of doing my own laundry. In fact, I do not EVER remember a washing machine destroying any of my articles. I just pulled 2 almost new rugs out of the washer only to find they have been destroyed! I am pretty sure it is the extremely fast spin cycle that is destroying my items. I know it cant be the agitator because it doesnt move fast enough to even clean the clothes. And the stupid load sensor is absolutely worthless! It does not dispense enough water to even cover the clothes let alone clean them. Go back to the old machines that did their job without destroying anything and actually cleaned the clothes with an amount of water that I chose. I ABSOLUTELY HATE this machine.
Let me start out by saying that I had a Whirlpool washer that lasted me for over 25 years and done a great job of washing my heavily soiled clothes. One day it refused to run and I tried to get parts for it but it had become obsolete and no parts were to be found for it, so I had to buy a new washer. I chose whirlpool again and let me say that it was a huge mistake. This model is a low water, high efficiency, top loading machine. It has nubs in the bottom that agitate to clean the clothes. The first time that I used the machine, I found that I had made a mistake purchasing this machine. It does not clean the clothes and there is NOTHING efficient about this machine. I have to run the washer twice to clean my clothes and they are still not clean. It leaves soap in the clothes and does not rinse them clean of the soap. What it does very well is extract water from the clothes during the spin cycle. This washer really turns up the high RPM`s on spin cycle. It has ripped apart several of my shirts during spin cycle. Whirlpool really failed badly on this machine. I see clearly now that Whirlpool is not the company that they used to be back in the 1980`s. I still have the whirlpool dryer that I bought back in the 1980`s and it still works very well. To end this story, I loaded up this NEW WASHER in the back of my truck and took it to the scrap yard and I asked them to destroy it in front of my eyes. I wished that I had recorded the destruction of this piece of JUNK and posted it on YouTube for the world to see. I got over $450.00 of pleasure watching the crane operator completely destroy this pile of crap. GREAT JOB WHIRLPOOL … YOU HAVE LOST A CUSTOMER FOREVER. I WILL NEVER BUY ANY OF YOUR PRODUCTS FOR THE REST OF MY LIFE and will advise others not to buy Whirlpool products as well. I am a male, 62 years old and work hard for my ill spent money on your JUNK. Life is always a trial, live and learn the hard way. Warning to all consumers. Do not buy Whirlpool products ever!!!! Whirlpool can K.M.A!!!!
I have to agree with a previous responder. I have a 6 yr. old Cabrio washer. Everything else works fine except the motor control board. Paid $72 for an estimate and they tell me $350 for parts & labor to fix it. $350 to fix a $439 (new at Lowes) washer? Do we now have disposable large appliances? You can do better Whirlpool. This has been a good washer. You shouldnt be pushing me to buy a new one so quickly.
My husband and I purchased our Whirlpool Gold French Door Fridge-Freezer on bottom in January 2012. Water collects in the bottom of the freezer and creates thick sheets of ice. When the bottom of the freezer is a full sheet of ice, the water just drips onto the floor. I come home from work to a river of water that stretches across the kitchen--and now my linoleum floor is warping from the water. This started only 6 months after we bought the refrigerator. Im sure the warranty is out--what can I do?
I bought the HE Whirlpool Cabrio 2 years ago. It has all the bells and whistles, fancy cycles, etc. but doesnt clean ANYTHING. I have to wash three times to get things clean... So much for energy efficiency. It also gets out of balance with larger loads. What a waste of money and time.
I have been blessed with my washing machine. I have never had one problem with it. I have had my machine for over three years now. It is a reliable machine, with five different water levels from small to super. It also has three different water temperatures (just great). I am very pleased with my washing machine. I cannot tell you how many machines we looked at before selecting our Whirlpool, thank goodness we did.
My old Whirlpool stopped working so I purchased a new one 2 weeks ago. I have had 3 items ruined since using this machine. It is leaving blotchy spots on the clothes and they will not come out. I do not use bleach but the spots look like bleached spots or stains. After reading other reviews I would like to know what the manufacturers are going to do. It is not very economical if we have to rewash everything or replace clothes the new washers are ruining. I have just spent hundreds of dollars for something that does not do its job and would like to know what the solution is. Is there a model washing Machine out there that still cleans clothes? Since mine is only 2 weeks old can I trade it in (Lowes)?
Works fast and quietly. Easy to set up. Get the geek squad coverage and clean the filter at least monthly.
I purchased the Whirlpool Cabrio washer and dryer in 2007. They have been the biggest pieces of junk. One year after my purchase, the water pump broke and had to be replaced for $100 and that is with my husband doing it. Then the dryer broke twice. Now, the washer is not spinning. He took it apart and I purchased $80 in parts. It still doesnt spin. He thinks the motor went and it gives a p50 code. This washer does make holes in your clothes. So many of my summer tops were ruined because of this washer. A friend has the same washer and she started getting the holes in the clothes, so that is how we figured it out. Today, I went and picked up a washer at my rental home, a GE that is 10 years old. My clothes never felt cleaner and it runs like a charm. That Cabrio always smelled like mildew because it seemed like all the water didnt drain out of it and it would sit in the bottom. What a shame. Its only 6 years old and I paid $800 for it and for parts. My husband cant wait to put it on the curb on garbage day. My friend warrantied hers and when the guy couldnt fix the problem, they gave her partial money back. At least she got something. These should be recalled and we should get partial money back depending on how old it is. I will tell everyone not buy these. They are the biggest pieces of junk!
Whirlpool Refrigerator 36 inch #WRF993FIF. We have owned refrigerator for 3 months and both ice makers went out. Worst customer service ever with Whirlpool and their appliance specialists. Ordered new ice maker, but still broken. Whirlpool is saying it needs a new door!!! I have asked for a new refrigerator, but cant get anyone to respond. I have called 6 times being on hold one time for over 30 minutes trying to get a scheduled appointment for a new door! This is by far the worst service that I have ever received from a company.
Bought this microwave combo oven from Lowes. Went to change the charcoal filters, as specified by the owners manual, and the top cover and the side cover fell apart when I removed the filter cover screws. After two appointments the service tech came out for about 5 minutes to tell me that only mechanical failure is covered by the extended warranty which I also purchased from Lowes.The problem with Whirlpool is that they make the top cover, and some other parts, with cheap thin plastic which crumbles when exposed to heat. The repair tech said, Dont worry. Ill see what I can do. And then he left. Actually the warranty booklet said wear and tear is covered in addition to mechanical failure. Its inexplicable to me why any manufacturer would use cheap plastic for an over the range product. And I intend to fight this until I get this appliance repaired under warranty.
Bought a Whirlpool Gas Range model WFG530S0ES0 in Nov 2015. Eleven months into owning it the oven wouldnt heat up. Turns out the motherboard and wiring harness needed replaced. Since it was within a year of purchase, parts and labor were covered. Dec 2018 the same darn thing happened. I called Whirlpool and they basically said, Tough luck, lady. Was I surprised, not in the least. I talked to a supervisor who said that they dont have a single complaint on their Gas Ranges. Did I believe that, not in the least. Whirlpool finally agreed to pay for the parts but not the labor. Whirlpool supervisor said that equipment failure occurs. I said theres a difference between reasonable equipment failure and unreasonable equipment failure. For a 3 year old Whirlpool gas range to failure twice, with the same problem, is unreasonable failure. The supervisor said in such a pleasant voice, Basically too bad for you. Oh and have a Merry Christmas.
I purchased a washing machine in year 2002. It was working perfectly. Recently, its drive belt started slipping. I called local service center, S. R. Enterprises, with mobile number 9204792391.The technician came after 3 days and declared that the gear box is leaking and will have to be replaced. They had no gearbox in stock for model f45, top loading, fully automatic.After a wait, they took away the machine to their workshop on 30.09.2011 and returned it on 04.10.2011.They charged me Rs. 4,730. I will have to be replaced. I found that its LID, which was perfectly okay, is now making a terrible sound when opened and would fall down, not allowing to load the machine. I informed the service center immediately. After many reminders, a man turned up yesterday and declared that the LID will have to be replaced and I will have to pay Rs. 2,000 for that. I rang up the service center to say, Since it has been damaged in your workshop, you should replace it free of cost to me. Their reply was evasive and negative. I called your call center and they registered my complaint - customer number **, comp. number **. I was assured that the LID will be replaced within 24 hours.
Our refrigerator is only 18 months old, a Whirlpool Gold gx5htxvyo5. It was sold to us believing it was stainless steel. There is no way scratches come from nowhere. We have a Whirlpool dishwasher and stove in stainless steel. You cant compare how much better they are. Im very dissatisfied. Wed like to have new doors. Something is very wrong with the finish on these doors.
This microwave lasted for 15 years! Worked great. Started looking kind of bad after 10 years but still worked. Amazing! All their products are great and last a long time. Would buy again. Boil water in minutes.
Just about three years old our washing machine started making a horrible noise and soon after a horrible smell. Won’t complete spin and dry. The bearing inside the drum has failed. The pump is making an unusual noise. I see a lot of reviews about this product. I find it strange that it appears to have a good rating at all the advertisers but in reality it’s really a horrible machine. Shame on Whirlpool for our landfills, dumps and recycle bins with absolute garbage plastic and metal Has to be recycled. We have only disposable garbage for appliances.
After 32 years of marriage and nothing but Whirlpool (because my mother swore by Whirlpool), that is all we have used. I am so disappointed in the Cabrio washer/dryer set we purchased at Lowes. After 18 months, the dryer just quit. The best part is, we hang clothes out most of the time. It was used one winter, $1400 wasted. We put a cheap Admiral in our second home and spent $500 total and they work fine. I will never ever purchase Whirlpool anything or recommend to anyone. Again, you lost a family tradition.
I bought this Whirlpool dishwasher 3 years ago and the first time I used it I was completely blown away. We can run it at night and never hear it. The first time I turned it on I had to go back and check it to make sure it was on.
I have Whirlpool 25 in. Side by side. I love the space freezer size is bigger than the old one I had. Makes ice as it should. Overall solid appliance that I trust. I purchased this refrigerator a year ago after research.
Purchased a matching set, Whirlpool Cabrio Platinum Washing Machine and Dryer in November of 2012. After just over 2 years, Im stuck replacing the Washing Machine at my expense! The washing machine began leaking water out of the bottom of the unit and became extremely loud when operating it. The repair technician said it was a seal and bearing that needed replaced and the cost of repairing the unit would be cost prohibitive versus replacing the unit all together ($800+)! Originally paid over 2K to purchase these units and have them installed. I do not want to trust or rely on the Whirlpool brand again. I would appreciate any recommendation for a better quality, high capacity, HE washing machine brand to replace the Whirlpool unit with (Samsung, GE, LG)??
On December 24, I was planning my annual Christmas Eve dinner when my oven just decided to quit working completely. This was the third time my oven broke down on me. I called Whirlpool and they pretty much told me theyll get to me when they can but it was the holiday. So I understood that it would be a few days. I had a technician come out to my house on December 27 and tell me that he needed to order a fuse. He called all over the state to find one but no one had one so he put it as an emergency. The technician did everything he could to accommodate me but could only do so much. So I waited and waited but heard nothing.Today, January 3, I called the department to see when my part was going to be here and they tell me January 10 - unacceptable. I called the management team and spoke with Tiffany who pretty much just told me, Sorry. You have to wait five business days to find out if the part is available. If not, then we can discuss sending new ovens. Why would we have to wait five business days from January 3 when it was ordered on December 27? Look, Im a very reasonable woman and this is the first time I have ever complained online about a company. But I have gone 10 days without an oven and I have a family that I cook for daily.My ovens are four months old so this should not be happening. And when it does, there should be parts to fix it or a replacement on hand because no family should have to go without an oven when they just paid a ** load of money for it. Customer Service should be a little more sympathetic and a little less about business because at the end of the day, theyre not the ones suffering, we are. Also if this part is on back order, that tells me that this probably happens often. Maybe Whirlpool should recall this oven model because whoever heard of an oven overheating? Get it together. I will spread the word of mouth about my experience!
I bought the top-of-the-line Whirlpool top-loading washer and havent regretted it for a minute. This machine washes everything from the most delicate to the most bulky and heavy and does an excellent job of it. It saves about 1/3 of the water my rotary agitator washer used. What more could I ask from a washer. Incidentally, also purchased the largest front-loading electric dryer Whirlpool makes and never have to hold a load of wash until the dryer finishes the last load...a real time-saver.
Long story short is that my dishwasher was 7 months old and two parts went out on it. 4 months (and almost 3 hours total on the phone) later it still does not work. Whirlpool only has one repair person in our area and that person is a small business owner who works alone and is now in his 2nd week of vacation leaving no one else in his shop to do repair while he is out. I do not know if my part is ordered nor do I have a repair date! Never will I ever again purchase a $900.00 dishwasher or any appliance from Whirlpool!
We purchased a side by side Whirlpool refrigerator/freezer in June 2011 and have had nothing but problems with this piece of crap appliance. Ice maker has been repaired 3 times, water line clogged twice because of freezing and thawing. Now the machine only cools both sides to 45 degrees F. I am having a repair person come out on Monday to tell me what is wrong but I am so upset with the poor workmanship of this product I dont want to put another dime into the repair. We paid $1100 on this and have paid at least $600 in repairs over the past 4 years!! I agree with all of the other comments on the poor manufacturing choices. We had a GE prior to this and it lasted 10 years but we had the same issues. Repairing it every few years. I am not sure what brand to purchase next. If anyone has a suggestion I would be open to it.
Thermal couple went out and nobody has one. You have to get it from whirlpool. This could be a easy fix with buying a $6.00 thermal couple but the one on mine has left handed threads. I took it to several parts places and they all said you have to buy it from whirlpool so you have to call the 1 800 number and they ask you how soon do you want it, 5 to 6 days to take a shower for $10 shipping, or $20 for 3 to 4 days without a shower or $32 for overnight? This ** should be free if they are the only ones that have it. I never heard of this crap before. The funny thing is they told me I should replace my water heater since the warranty is expired. Dont worry I will buy a new one someday and it will be anything but a whirlpool. I will never buy anything whirlpool again and make sure my family never buys whirlpool.
It doesn’t drain and ties clothes in knots. Spots appear on clothes after washing completes. Clothes never get clean and always have an odor. This is the worst washing machine on the market.
Aug 2012 bought washer, dryer, stove microwave/hood, dishwasher, fridge. $5000 later I had a service call on washer. Clothes stuck in washer for over 3 days to get fixed. Oven igniter has went out for the third time, 1 broke knob on stove. Dishwasher leaves dishes wet after cycle. Fridge handle fell off, crisper drawer rail broke off, and a door shelf is cracked. I am a veteran and unemployed. What happens when warranty expires and all my CRAP whirlpool breaks a week later? Also was told warranty doesnt cover the crisper drawer. They didnt tell me that when I purchased at Spencers on 75th ave and Bell road. Salesman at Spencers, Dan ** told us everything is covered. Im not a happy customer or VETERAN!
Bought a Whirlpool dishwasher approx. 3 years ago from Home Depot and it just quit working. Troubleshooting did nothing. Called Whirlpool to make sure there was no recalls on it. I have owned many Whirlpool appliances and bought this last one because of past good experience. Turns out, after $300 plus repair, it was the control panel. The repairman said, This should not have happened, it is like new. I asked him if he thought it was a lemon? He just looked down, it happens. I am so disappointed in the quality of Whirlpool. I no longer can just buy their products with confidence.
Our Whirlpool dryer broke less than 3 months after we bought it. We called Whirlpool and spent more than 2 hours on the phone. They sent someone out and that person told us he couldnt fix the part that was broken. He gave us a phone number to call and we called and spent another hour on the phone after which we were told to call Whirlpool back. We called them on 3 separate days and spent hours on the phone trying to contact real people. After another week (during which time the dryer went out of warranty) we had to call someone to fix it. After that we spend a month calling and emailing Whirlpool to get reimbursed for the almost $400 we spent fixing it. No luck. We were told that it was out of warranty and we didnt use a Whirlpool technician. I was hung up on, given the runaround through phone menus, continually told it wasnt the correct department, and finally that Whirlpool doesnt cover it. Bottom line is...never buy Whirlpool.
We've had a of Whirlpool washer and dryer for well over 8 years now. The only thing we've had done to it during that time was to give it a "tune up". That was done by a friend and only took a half hour or so. I don't know exactly what he did to it but the "tune up" didn't require any parts. In fact, when my friend was finished with his version of a tune up, it was as if it were turbo-charged and our clothes came out cleaner than ever. The washer runs quietly, as far as washers go, and the capacity, washing options, etc. are perfect for a washer that gets a ton of usage.
I have had the washer for 3 years now and it started to make a loud noise during spin cycle. I made a service call and found out the bearings are damaged. Something that cost this much money should last a lot longer. I have researched on the internet and found this to be the problem for a lot of consumers and would like to see something happen.
I cant believe the list of people here with poor quality of their washing Machine. My first problem was covered under warranty. I have paid for two service visits from A&E and now every 5 minutes get the LF error. My fabric softener does not drain into load either. My only option is repair again and I got a sorry from Whirlpool. I think Im going to look for an old fashion cheap machine as it cant be of worse quality than this Cabrio wtw6400sw1.
Purchased WP fridge, stove, and dishwasher at the same time. All were the gold series. At 20 months, freezer stopped cooling. WP would not cover the repair. Refrigerator has been noisy from day one. This company does not care about their customers.
The space could be laid out a little better. The flimsy shelf is not real stable for foods or ice tray. Where the shelf locks into the side wall is not deep enough to stabilize the shelf itself. The flat indentations in the bottom, where they meet the front, have an edge that makes properly cleaning the freezer a bit difficult.
I purchased a Whirlpool Flame Lock gas water heater with a 12 year warranty from Lowes in November 2011. It lasted almost 6 years. Called Whirlpool Support and no one in my area is a certified repair facility. Closest one is 45 miles away, and he wont drive up to check out my water heater because Im too far away. Called someone in town. He came out, looked at it for 2 minutes, and said he never saw a water heater like this, but Sears may carry parts. Charged me $50 for service call. Sears couldnt find the model number in their parts catalogs. I dont have a manometer (What is it?) so I cant do diagnostic tests on it myself. Cant find out anything about them online except complaints from other steamed customers about this crappy product. Whirlpool Support wouldnt do anything else for me except say they were sorry I got stuck with a bad product of theirs. It was made for Whirlpool by US Craftmaster Water Heaters Co.
We purchased our washer approximately six months ago. It is an energy-efficient top loader without a central agitator. If I wanted a washer just for lingerie then I would be satisfied. But I need a washer that will clean farm clothes. My husband works hard and his clothes show it. This washer does not clean them. I even tried putting very few items in at a time. They still arent clean. I have to take my heavily soiled laundry to the laundromat. My other main complaint is the baffling feature of a lock mode. I spend countless minutes standing by my washer waiting for it to unlock so I can toss in an extra item or add fabric softener, etc. When we removed the latch, the washer didnt work at all. Replaced the item at a cost of $40. Infuriating!
I bought this Whirlpool Cabrio washer three and 1/2 years ago and the assembly which is basically the transmission and the assembly which is the agitator is out! Needs replaced! This is complete crap! The new parts will costs over $500 bucks plus labor! Ridiculous! My last washer which was a Maytag lasted me 20 years! What a piece of junk! Now I have to. It a new washer! No thanks to you Whirlpool! I will never buy another Whirlpool appliance again! Neither will my family or friends!
I purchased a whirlpool gold series microwave model #WMH76718AS one and a half years ago, paid $500.00 for it. It stopped heating. Everything else works on it so it looks like I paid $500.00 for a digital clock and a fancy bread box! I went online and read complaint after complaint that the same thing happened to other people. It appears that the magnetron is faulty. I called Whirlpool and asked their service rep how she would feel if she bought a microwave and after 1 1/2 years it wasnt working. She told me that it was man made and that I should EXPECT things to go wrong. She did offer to pay for parts... which did surprise me. But I have to pay for a $45.00 service call and all labor that it costs to fix it. I called the number she gave me and got a answering machine.... still waiting for them to call me back. I most likely will just throw this Whirlpool piece of junk in the garbage where it belongs. I dont want to spend hundreds of dollars to repair a lemon. I feel that Whirlpool knows there is a problem with their product... that is why they offer to pay for parts. But why should their mistake cost their customers money on top of all the inconvenience. Whirlpool does not back their products or care about their customers after they get your money. I will Never buy a whirlpool product again and that includes anything from their sister companies Maytag, Kitchenaid, Jenn-air, Amana and there are many more. So before you buy anything make sure you check to see who you are really buying it from!
I have to wiggle everything just to get thru a cycle on my brand new dishwasher! It fills up and works great when it does work. No prob! But it takes a good 30 minutes to get it work and I walk away come back NO WATER! Sometimes I have to unload it just to wash them myself! Now Im going back to purchase place and return or have repaired. Less than year old, repair free?
We purchased the microwave. It looked nice and seemed sturdy. I bought a trim kit to make it look Built in. As soon as I finished installing the microwave and kit we tried to use it. My wife could not get the door to open unless she pushed the door button hard several times. I checked to see if the trim kit was causing the problem and it was not. We kept trying to get the door to open as it should but could not make it work correctly. I even used a little lubricant and it did not help. We then looked up the reviews and saw this was a prevalent problem. We then returned the unit and trim and ordered a Samsung. It will be in on the 25th of March. I placed a review on Lowes site but Whirlpool removed it saying since I took it back they removed the negative review. Since it was defective I wanted the public to see the truth on this unit.
We purchased a front loader Duet in August of 2011. It is now January 2013 and we had to have a service person come out. We did not buy the extended warranty because a washer should last longer than 1 year 5 months, but not ours! We need to have the drum replaced at $600. Are you kidding me! I will never buy another Whirlpool product.
It took several delivery attempts to get a refrigerator without cosmetic flaw and it only lasted four years before Freon leak in evaporative system occurred. It would have cost more to repair than replace. Needless to say, I replaced it with another brand.
Bottom freezer had frost and water. And ice maker began leaking and ruined the new wood floors that we just had put in. This is the forth whirlpool item I have, either had to have replace or fixed. Emailed and called several times. Customer service is terrible. All products bought within the last five years.
My issue is I believe that Whirlpool should pay for my tub and bearing part because the washing is only 16 months old. Because it went over the one-year warranty by four months, I shouldnt have to buy this part considering it is such a big break for such a young washer. Please advise if Whirlpool will assist me with this issue.
Purchased a Whirlpool refrigerator less than 3 years ago, the inside is cracking in several places. I read someone elses review and they said the same thing happened to their refrigerator. Customer service would not do anything to help me.
This Whirlpool washing machine is over 5 years old and very reliable, I use it several times a week and have had no problems with it. Next time I will purchase a larger capacity machine so I can wash comforters and spreads easier.
The microwave keypad is worn down after 10 uses making it difficult to read the pad. I just discovered the microwave was missing the front leg and they do not have a replacement part so I am stuck with a virtually new microwave that will not balance. It took 4 phone calls to their customer service department to try and sort out the problem. Poor product and extremely weak customer service department.
I bought a Whirlpool Gold Series Microwave, model # WMH76718AW, on 2/19/13. It stopped working 1/25/15. It doesnt heat food anymore. I also have a whirlpool dishwasher that doesnt clean dishes. Whirlpool products are junk. Whirlpool customer service is awful. The cost of fixing this lemon and then buying an extended warranty for the repair (which they recommend) will make this a $1000 piece of garbage. They dont stand behind their defective products. Ill never buy another one again.
How I wish I had read this board before purchasing! This is the worst washing machine made. Put your clothes in the sink, add water to cover two thirds, add detergent, slosh around slowly for a few minutes, wring and remove. You have replicated a Cabrio wash! I have complained repeatedly, had a repairman who assured me it was working properly (as designed, too little water, too little agitation). I was a lifetime Whirlpool client.
We built 8 years ago, with ALL new appliances...All Whirlpool Gold...been very unsatisfied with ALL appliances... Had to replace range and parts for refrigerator..And extendend warranties all nonusable..We live NM off a tarred county road by 1/4 mile...no one wants to even come and look. Not good.
Whirlpool gold series refrigerator leaks water from freezer after 14 months because ice builds up causing the door not to shut properly and rime ice forms over food. I called Whirlpool and theyve not heard this problem before and stated I should have gotten the extended warranty. This is ridiculous. The internet is flooded with people having the same problem.
The icemakers Whirlpool has been using for the last couple of years are a PITB. They have diamond shaped ice cubes which are great but, whenever the filter nears the end of its life, the icemaker fill tube freezes up. Occasional freezes up just because. Changing the filter, although the old one supposedly has some life left, may/may not solve the problem. Filling the ice tray with foreign ice for a few days thaws the fill tube and it will generally start up again - maybe. Complete waste of time and energy!
NU40T61-403 have had problems since day one. First problem was while heating up would make loud humming noise. Whirlpool sent out plumber. He adjusted plate under tank. That worked for about 2 months. Then pilot started going out. They send same plumber out again, also sent replacement part. Problem was fixed however about 2 months after that started leaking and flooding our garage. Called company again, was told that is no longer under warranty and stated we need a thermal expansion tank. I stated “why would we need this? This unit is only a little over a year old. Im not going to purchase another tank. A water heater should not overheat like this.” Long story short my husband has been burnt severely from the pressure build up as he was out in our garage walking past the tank when it decided to release pressure even though no water was being used at that time. He ended up at the ER with 2nd-3rd degree burns. I called Whirlpool again and was only told we need to install the expansion tank. Im so unhappy with this product I will never buy anything made by whirlpool again.....



