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Whirlpool Washer Reviews
Whirlpool Washer Reviews

Whirlpool Washer Reviews

Get a washer that helps you care for your family’s clothes day in and day out. With our top of the line features, Whirlpool washing machines help you get through laundry day in less time with less worry. Choose from stackable or combination washing machines perfect for small spaces, extra capacity washers to handle large loads and front or top load washing machines to match what your space needs.

Product Reviews:

I bought a Cabrio washer in late 2015. All Ive had is trouble with this jok
I bought a Cabrio washer in late 2015. All Ive had is trouble with this joke of a product. After three years it wont do any cycle, the people at Whirlpool dont care. Please dont buy any Whirlpool product.
Published: February 2, 2019
eric of Jackson, MI
Source: consumeraffairs.com

We purchased a Whirlpool Cabrio washer 6 years ago. This washer has been su
We purchased a Whirlpool Cabrio washer 6 years ago. This washer has been such a terrible appliance, I would not recommend that anyone buy one. The top of the washer has broken 2 times. Whirlpool will do nothing about it. It is a manufacturers defect where the glass pops out of the top and then breaks the frame it is in. We had it replaced last year and the new one is now broken - same problem. It also does not get clothes clean and the clothes get ruined because they become all entangled in one another. We will never purchase a Whirlpool appliance again. I did have a 5 year service contract on these appliances but once out of warranty - you are on your own.
Published: September 26, 2017
Jennifer of Tucson, AZ
Source: consumeraffairs.com

I have a two-year-old top of the line Whirlpool Duet Steam washer. Cleaning
I have a two-year-old top of the line Whirlpool Duet Steam washer. Cleaning performance is adequate at best, but my biggest complaint is about the visible mold buildup that collects on the water dispensing plate as well as on the detergent, bleach and softener dispenser and rubber lining of the washer opening. I have cleaned the removable detergent dispenser weekly since purchasing. The water dispensing plate has a continuous buildup of thick black mold that can only be removed with a tooth brush and bleach and only a small portion of those openings are reachable. I have cleaned the machine with Affresh as recommended and exactly as the manufacturer recommends. Nothing changes! I contacted Whirlpool and was told this was normal for all washers in which some moisture always remains and that I should continue to clean and leave the door and dispenser drawer open to allow the areas to air dry. So, I have done all of those things for the past year and nothing has changed! I received notification that a class action suit had been filed against Whirlpool for this mold issue but have not been contacted in any other way. Not only is this mold visibly disgusting but certainly is worrisome from a health perspective. When I contacted the company a second time, I was told there was nothing that could be done and it was in no way a design flaw on the part of Whirlpool.
Published: December 7, 2012
Sheree of Middletown, OH
Source: consumeraffairs.com

We purchased Whirlpool Cabrio 8.8 cubic ft Electric Dryer with Steam Cycles
We purchased Whirlpool Cabrio 8.8 cubic ft Electric Dryer with Steam Cycles (Chrome Shadow) Energy Star Model WED8500DC and Whirlpool Cabrio 5.3 cubic ft High-Efficiency Top-Load Washer with Steam Cycle Model WTW8500DC and have had no issues at all, only personal issues, such as me being 54 tall and cant reach the bottom of the washer tub to take out all my clothes, so my husband helps, he is 5 9 tall and can reach in it fine, so we do laundry together now! We have washed very small loads to large loads such as, bedding sets without any issues at all. We love the gorgeous look as well. We have only owned these since November 2015... so about 4 months now, but we are completely satisfied! We have always owned Whirlpool, our old set we bought in 1998 and they finally gave out in 2015! Whirlpool for life for us!
Published: March 7, 2016
Donna of Amarillo, TX
Source: consumeraffairs.com

I purchased a Whirlpool® 4.5 cu. ft. Front Load Washer with Load & Go
I purchased a Whirlpool® 4.5 cu. ft. Front Load Washer with Load & Go Dispenser in 2017. By August of 2020 the washing machine was no longer working. The machine would continue to fill with water and not shut off. The machine would then give an error of E01 and F03 and drain all water within 5 minutes of the wash load starting. I had a certified Whirlpool technician come and diagnose the problem for $99. The technician said these error codes happen ALL THE TIME on Whirlpool washers. The technician tried to replace the water pressure switch with no success. He then spoke to a corporate office and was told we would have to replace the motherboard for over $500. The total cost for the diagnosis and repair was almost the exact price I paid for a new washer just 3 years earlier. I will NEVER purchase any Whirlpool appliance ever again.
Published: September 9, 2020
Lee of Waukegan, IL
Source: consumeraffairs.com

Cabrio Washer - We were getting unbalanced load messages and the washer wou
Cabrio Washer - We were getting unbalanced load messages and the washer would stop. I called in a serviceman and he said it wasnt worth fixing. It would be cheaper to buy a new one. This washer is only 5 years old.
Published: April 6, 2014
G of Havertown, PA
Source: consumeraffairs.com

This new Whirlpool washer hasnt worked from day one and the company wont do
This new Whirlpool washer hasnt worked from day one and the company wont do anything, they wont even answer me, I will never buy one again, all the same problems everyone else is having, Im just waiting for a lawsuit.
Published: August 20, 2020
Scott of Apple Valley, CA
Source: consumeraffairs.com

We purchased the Whirlpool Cabrio washer a few months ago. When we wash the
We purchased the Whirlpool Cabrio washer a few months ago. When we wash the white cloths using the (white) setting and add bleach and the HE detergent, the washer does not clean the white cloths very good at all. Sometimes the white cloths come out looking worse than they did before they were put in the washer. We called the people at Whirlpool and they said there is nothing they can do as long as all the functions on the washer work the way they’re suppose to. I thought the function of the washer is to clean the clothes but, they say no, as long as everything on the washer is working. That is what their warranty covers.
Published: April 4, 2015
Andy of Manassas, VA
Source: consumeraffairs.com

I owned the Whirlpool washer for 13 months until it quit. Menards was no he
I owned the Whirlpool washer for 13 months until it quit. Menards was no help with anything. I am going tomorrow to get to try my luck with Samsung.
Published: January 4, 2012
Charles of Dekalb, MO
Source: consumeraffairs.com

Informed that because washer was 1 year out of warranty. It was 2 years old
Informed that because washer was 1 year out of warranty. It was 2 years old. Parts were not guaranteed. Cost to repair $400.00 including labor. Maytag Store came to my rescue and it only cost $200.00. 2 years later, washer is not filling with water correctly. Have mixed feelings about repairing or replacing. If replacing, how to select a reliable washer. How do you select, if when we purchased this washer it was rated very high. Whirlpool does not help with any issue. They were extremely rude. Felt helpless dealing with them. Need a new washer and have no idea which brand to go with.
Published: September 30, 2013
Bonnie of Florissant, MO
Source: consumeraffairs.com

This machine always leaves me questioning if its going to finish the cycle.
This machine always leaves me questioning if its going to finish the cycle. It goes thru all kinds of spastic sounds in order to advance to the next step. I learned I cannot presoak a load more than 10 minutes before the machine empties ON ITS OWN! I just dont trust the machine and would not buy again.
Published: May 17, 2020
Mike of Foley, AL
Source: consumeraffairs.com

I purchased a Whirlpool Washing Machine in November, 2015 and today, I had
I purchased a Whirlpool Washing Machine in November, 2015 and today, I had a repair person out who said the bearing had ruptured and the washing machine cannot be repaired - 2 1/2 years later. Contacted Whirlpool Customer Service who would do nothing other than try to explain to me that I should have purchased an extended warranty as they could not stand behind the machine past the one year. Would not even offer sending a tech out on their dime to confirm what my repairman had said that this is a failed production process of these machines - it was nothing that I had done caused this issue. But yet they wanted to sell me another machine. It will be a cold day before I purchase another Whirlpool product.I was shocked at the lack of customer service to assist with a situation that both the location I purchased it from and my own repair tech said that they are seeing so often with these machines. I would never purchase another item from Whirlpool again nor would I recommend any of their items. I will go to great lengths to give others the background on how Whirlpool will not stand behind their products, lack of customer service to resolve a situation or can work outside of what is given to them to correct a situation - this is not OK!
Published: March 5, 2018
Laurie of Taylors Falls, MN
Source: consumeraffairs.com

Bought a Whirlpool Cabrio washer from Home Depot. It started making noises
Bought a Whirlpool Cabrio washer from Home Depot. It started making noises on the spin cycle 2 months after the purchase. A technician came out and concluded it was a clothes hanger behind the machine making the noise. False. Two days later I tried to wash a load. All the panel lights came on. And then the machine died. No power. The tech came out and tried to run tests but the machine would not respond correctly. Informed it has a bad control. The machine will malfunction even if a button is pressed too long. And then its repairman time again. This machine is poorly designed. No doubt whoever designed the digital control panel did not think about ease of use. The tech has to recalibrate the controls after every failure. Whirlpool and Maytag have put out a bad product and this will be my last.
Published: June 23, 2016
Joseph of Richardson, TX
Source: consumeraffairs.com

We bought the Cabrio less than 5 years ago. First of all, a high-efficiency
We bought the Cabrio less than 5 years ago. First of all, a high-efficiency washer should not require an extra rinse after each wash, but this one does. I cant see how thats being efficient. The washer, even for a small load, can take up to 54 minutes, and then when you tack on an extra rinse, its well over an hour, so what you may be saving in water, youre spending in electric and wait time. And then, there is still a soap/water scum left on the clothes, which is only evident on the darker clothing. Now, just recently, the washer is stopping, and NOT unlocking after about a minute into the start cycle. I will have to cancel the wash, turn it off and unplug it before I can get it opened. Im sure its something to do with the electric panel, which after reading the reviews, we are not going to fix, and we are headed out to buy the traditional top loader, NOT high efficiency, which I suspect will still be more efficient than the Cabrio.
Published: December 21, 2015
suzie of La Crosse, WI
Source: consumeraffairs.com

I bought it 1 week 1/2 ago and cannot wash correctly the clothes in it, hav
I bought it 1 week 1/2 ago and cannot wash correctly the clothes in it, have to rewash 2 or 3 times and bedding? Forget it. Still is dirty. Water does not go over the clothes, it suck for the price I paid.
Published: October 31, 2019
Ginette of Sherbrooke, QC
Source: consumeraffairs.com

Apparently my machine, bought in 2011, was the first year they were made in
Apparently my machine, bought in 2011, was the first year they were made in the US. The washer has leaked soap down the front (a front loader) since day one. Service has come and replaced just about everything and its never helped. Its literally a piece of junk. Very disappointing. My older ones were great.
Published: February 7, 2019
Donna of Northville, MI
Source: consumeraffairs.com

I purchased a compact frontload washer. At first, I was getting a code f30,
I purchased a compact frontload washer. At first, I was getting a code f30, which took the technician weeks of coming to my home and changing different parts to finally accomplish that problem. After that, the machine would not go into high spin to wring the clothes out. So everything comes out soaking wet. After two different companies (Herbs Appliance and DanMarc Appliance which I got from my service contract) changed speed control, board, latch control, main computer, and top control board, the machine finally worked for a little while. Not long after, the machine is no longer wringing out once again. I am no longer under contract but had a repairman out three times to inform me this machine is a lemon. Whirlpool tells me I am no longer under contract, but my argument is this is not a new problem but a preexisting one.
Published: October 4, 2012
Linda of Ozone Park, NY
Source: consumeraffairs.com

Cabrio washer - I have always had a Whirlpool appliances and have always be
Cabrio washer - I have always had a Whirlpool appliances and have always been satisfied with them, but this is the worst washer ever manufactured. I bought it to wash heavy loads of jeans and it takes me all day to wash 1 load because it is always out of balance. No matter what setting I put it on I have to keep rearranging the load. Without putting up with that, the load takes 87 minutes on bulky wash. That is far too long and then you add all the time I spend rearranging it to get it to work. I think there should be a recall or at least admit you have a poor design. My son works for Whirlpool, but Im not sure I will be supporting this company again.
Published: April 2, 2016
Mary of Arcadia, OH
Source: consumeraffairs.com

I always seem to get Whirlpool washers. They are dependable but when they b
I always seem to get Whirlpool washers. They are dependable but when they break down theyre down and usually its better to replace than to fix it....I would rather have a Samsung product because theyre more modern and have better styles to them.
Published: May 15, 2020
April of Syracuse, NY
Source: consumeraffairs.com

Whirlpool cabrio top loader is junk from the first month. My washer has had
Whirlpool cabrio top loader is junk from the first month. My washer has had way too many repairs. A&E repair has been a frequent at my home. Now Im getting ready to repair it again! Hub gasket or pump not sure this time. All has been replaced previously. Never ending - always something wrong with it!!!
Published: September 30, 2014
Brandi of Bethel, OH
Source: consumeraffairs.com

The machine pass all the cycles but the clothes are only very wet and still
The machine pass all the cycles but the clothes are only very wet and still dirty.
Published: September 1, 2014
Olga of Trujillo Alto, Other
Source: consumeraffairs.com

I have not had any issues with my washing machine yet as I have only had it
I have not had any issues with my washing machine yet as I have only had it for two and a half years. The features the machine offers are good and there are many options. So far the washing machine has worked as advertised / expected.
Published: May 20, 2020
Dulaien of Helotes, TX
Source: consumeraffairs.com

I got a Whirlpool washer front loader model number wfw9151yw. Every time I
I got a Whirlpool washer front loader model number wfw9151yw. Every time I wash sheets, they go into a ball. I called Whirlpool. They sent out a service guy. He said do not wash sheets in a front loader. I called the store. They said call Whirlpool again. Then the second service guy moved the legs down about 1 in. The machine still not right. I feel Whirlpool should replace the machine or give me my money back.
Published: December 16, 2013
Gilbert of Edmonton, AB
Source: consumeraffairs.com

We bought a Whirlpool washing machine, and what a mistake! I just got off t
We bought a Whirlpool washing machine, and what a mistake! I just got off the phone with their customer we dont care department. It spins everything into a tight ball so when the clothes come out of the washing machine everything needs ironed, even permanent press. It also changes the water temperature. I like to wash some clothes in cold water, but the representative at Whirlpool told me it will sometimes add hot water to make the water warm. I am hoping this review will save others from purchasing a Whirlpool washing machine. We will stay clear of all of Whirlpool appliances due to the problem with this washer and Whirlpools lack of concern of an inferior product!
Published: July 8, 2015
Joan of Allison Park, PA
Source: consumeraffairs.com

I have a Cabrio washing machine that is just barely two years old. I have a
I have a Cabrio washing machine that is just barely two years old. I have already spent over $500 on repairs/service calls. The first repair was the drum which cost $300 + to repair. Typically, my experience with washing machines is I buy a new one after years of service simply because I want a more updated model. I just bought a different brand to replace the Cabrio as it has another broken hinge (one rusted out. How bizarre is that?) And it wont work on some of the choices for cycles. The first time I called whirlpool, they were totally unresponsive and told me there was not any problems with the machine even though the part I needed was on backorder for three weeks. I have never been so frustrated with a product I thought was a reliable brand, not!
Published: February 24, 2012
Debra of Ofallon, mo
Source: consumeraffairs.com

I am so unhappy with your product. Constantly have to restart machine. Neve
I am so unhappy with your product. Constantly have to restart machine. Never had a problem with my other washer. Takes forever to do laundry. Hate it.
Published: March 5, 2016
Mary of Troy, NY
Source: consumeraffairs.com

They are good washers but they are overpriced. They have way too many funct
They are good washers but they are overpriced. They have way too many functions for doing laundry. I know everyone wants their washer to do it all but the machines just can’t. There is no washing machine in the world that can sense a stain and pinpoint it and remove it.
Published: May 23, 2020
Cathy of Ipswich, SD
Source: consumeraffairs.com

I bought this top loading, low water machine 1.5 years ago, $500.00, did no
I bought this top loading, low water machine 1.5 years ago, $500.00, did not buy extended warranty, expect major appliance to last at least 5 years. Motherboard is out, will not spin, will cost at least 200 to $300 to get it fixed! Selling on Craigslist for 50. So sad. Will never buy whirlpool again, waste of hard earned money!
Published: February 9, 2015
Heidi of Los Osos, CA
Source: consumeraffairs.com

The Whirlpool HE H2Low Washer is the worst piece of crap Ive ever wasted my
The Whirlpool HE H2Low Washer is the worst piece of crap Ive ever wasted my money on! It leaves soap residue on all my dark clothes! DONT WASTE YOUR MONEY! Whirlpool should be ashamed of themselves for continue to sell these pieces of crap!
Published: February 23, 2017
Celia of San Antonio, TX
Source: consumeraffairs.com

I bought a Whirlpool Cabrio Platinum washer 2 years ago and it is by far th
I bought a Whirlpool Cabrio Platinum washer 2 years ago and it is by far the worst washer I have ever owned. Its a water saving device with extremely long cycles. The clothes dont get wet enough, dont come out clean and they do not smell fresh. I have to put them through 3 rinse cycles and often times have to re-wash my clothing. The cycles are very long, using more electricity, and it takes me 3 times as long to get my weekly laundry done. My clothing comes out more wrinkled and twisted causing longer time ironing. My old agitator style washer did a superior job compared to this piece of junk. I dont like the automatic locking lid, nor do I like the machine choosing the spin cycle for me. There isnt even a soak cycle. If I want to soak my things I have to do it in the sink and then drag them to the washer to rinse and spin them.I spend a fortune on laundry additives in order to get my clothing clean and then they arent as clean as with my old washer. I now dread doing laundry and every time I look at the washer I feel like taking it to the dump! There isnt anything I like about this machine and I wouldnt recommend it to anyone. It is a piece of crap. This is 2016 and they havent learned how to make a good working washing machine. When I move, I will be celebrating leaving it here! I will never, ever buy a product made by them again.
Published: July 19, 2016
Mieke of Tucson, AZ
Source: consumeraffairs.com

Whirlpool Cabria Washing Machine hold down switched failed in just 18 month
Whirlpool Cabria Washing Machine hold down switched failed in just 18 months of use. It took the Technician 5 days to serviced and repair our Whirlpool top loading washing machine. The washer is till acting up and stop working unless you put a weight on the top loader cover.
Published: May 9, 2020
Fredl of San Diego, CA
Source: consumeraffairs.com

Our first Whirlpool washer barely lasted 1 1/2 years. They replaced it with
Our first Whirlpool washer barely lasted 1 1/2 years. They replaced it with another one that broke within 9 months. When it worked, it was great... When it didnt, it either overflowed or did not wring clothes tightly on the second rinse.
Published: February 7, 2019
Sara of Deerfield Beach, FL
Source: consumeraffairs.com

Same as others, We purchased a Whirlpool Cabrio Washer and there is a beari
Same as others, We purchased a Whirlpool Cabrio Washer and there is a bearing problem (which seems to be the common issue reported). The washer is unusable at less than 5 years of age. The repairman told us its a bearing problem and its common for this to happen to the Cabrio. How can an Whirlpool get away with selling a defective product?
Published: October 17, 2014
Tom of Carmel, IN
Source: consumeraffairs.com

Top loading Washing Machine Model #WTW4950XW2 - You would think that a big
Top loading Washing Machine Model #WTW4950XW2 - You would think that a big company like Whirlpool would make quality washers. NOT! Our top loading washer bought in late 2011 has been making loud noise during the washing cycle for the last 6 months, and last night was struggling to spin. Seriously, with just my wife and myself using the washer once a week, this washer should last over a decade! So I called Whirlpool and explained the problem... and, as expected, they cannot help me as it is over the one year warranty. NO MORE WHIRLPOOL BRANDS FOR US!
Published: January 19, 2015
Leo of Toronto, ON
Source: consumeraffairs.com

Very reliable and cleans clothes very well. I have used almost every machin
Very reliable and cleans clothes very well. I have used almost every machine on the market, and none compare. Very quiet and I use very little detergent and CLOTHES come out very clean every time. I am just very satisfied with my experience.
Published: May 12, 2020
Darryl of Cheverly, Maryland
Source: consumeraffairs.com

We have had this Whirlpool Duet WFW9150 washer for 7 years, doing 2-4 loads
We have had this Whirlpool Duet WFW9150 washer for 7 years, doing 2-4 loads a week. Overall we are quite satisfied with it. A few complaints: We are on a well, and so get the odd bit of crud in the water. The machine has filters on the inlet lines, but you must pull it out from the wall to get at them. The filters are hard to remove. If something goes wrong--power blip, or sensor something, you have to restart the cycle. There is no way to continue from where you left off. There are features I wish it had: Rinse with warm or hot water, a spin only cycle, And Im in a hurry and it isnt very dirty cycle (Shortest cycle is almost 2 hours). Whirlpool doesnt have a service center for our area. If we need repair we need to take it into town. This is inconvenient.
Published: December 31, 2017
Sherwood of Warburg, AB
Source: consumeraffairs.com

We purchased this washer (Whirlpool Cambrio #WTW8000BWO) in December of 201
We purchased this washer (Whirlpool Cambrio #WTW8000BWO) in December of 2014. It is now 3 1/2 years old and while the washer worked great til just recently, we now have to purchase a different one because this one will cost too much to repair. We did not get the extended warranty. I have since read that the Cambrio has had a lot of problems. Always check the long term owners and what they have to say about the item, would never have purchased this washer had I known what the problems were and that they even were having them they should have taken it off the market til they got the situation fixed.
Published: July 16, 2018
Lewis & Alice of Olympia, WA
Source: consumeraffairs.com

We purchased a top loader Whirlpool Cabrio Platinum Washer and within a few
We purchased a top loader Whirlpool Cabrio Platinum Washer and within a few short months noticed a mildew-like smell emanating from it. This is DESPITE the fact that we leave the top up the entire time that the machine is not in use, we use hydrogen peroxide and ammonia in our loads of laundry in order to kill any mold present and my husband painstakingly hand dries the interior of the drum after each load of laundry. He also puts hydrogen peroxide in the fabric softener dispenser in an effort to kill the mold/mildew. None of this has helped to mitigate the ongoing mildew/mold odor. We have run across other online reviews which suggest that the Cabrio does not fully drain the water in the washer leading to the potential for the development of mold and mildew. This is very upsetting as we paid a lot of money for the Cabrio and had high hopes for it.
Published: May 8, 2016
Nancy of South Lyon, MI
Source: consumeraffairs.com

This is the worst washing machine I have ever owned. I have had the Whirlpo
This is the worst washing machine I have ever owned. I have had the Whirlpool Cabrio for less than three years, (4 people I use it for), and it is so loud when it is in the spin cycle, you think a jet airplane is taking off inside your house! Apparently the bearings go out of these machines when you use them! I called the company and all they want to do is sell me an extended warranty for over $300.00 for another year! Not doing that! I paid over $1,000.00 for this machine. I thought it would last a long time! Wrong! Please save your money and get a simple old fashioned one! I sure wish I had! Whirlpool doesnt care about their customers, or they would stand behind their products!
Published: February 7, 2017
Dara of Moberly, MO
Source: consumeraffairs.com

I have owned the Whirlpool Cabrio for one year now. I cannot express enough
I have owned the Whirlpool Cabrio for one year now. I cannot express enough what a complete waste of money this machine is. It literally does not wash clothes in even the most basic interpretation of washing. Clothes are almost in the same position as when they were put in the machine. Dont even bother with stain removal, it just rubs stains in and makes them worse. Seriously beware. Very expensive and not worth one dime. Im replacing with the Maytag. I should have stayed with in the first place. I will NEVER buy Whirlpool again. Must have skipped the entire product development on this one. I wouldnt even give it a one star review but the submission wouldnt process without it. WASTE OF $$ DO NOT BUY.
Published: March 26, 2017
Pam of Traverse City, MI
Source: consumeraffairs.com

We purchased our Whirlpool Duet model WFW9150WW01 13 months ago. The warra
We purchased our Whirlpool Duet model WFW9150WW01 13 months ago. The warranty was up at the one year mark. We chose not to purchase the extended service plan. After all, a washer should last at least five years right? Wrong! The front seal has gone bad. It is an $85 part plus shipping, plus hours of my time. So, I purchased a product that is supposed to conserve water and instead I am having to purchase a petroleum-based product (the rubber seal), as it would seem, every year or so! These companies have us snowed with the whole conservation bull! CFLs, High Effeciency, Bio Fuels, etc., its all a hoax! And it is a hoax at our expense. Does anyone just produce a good product anymore? Oh yeah, I forgot... Japan does! Our economy continues to go to hell while other countries are coming online. Get your act together, guys, before we lose everything!
Published: December 31, 2011
Loren of Des Moines, IA
Source: consumeraffairs.com

I purchased a new Whirlpool Cabrio washing machine from DeWaard & Bode
I purchased a new Whirlpool Cabrio washing machine from DeWaard & Bode at Bellingham, WA in January of 2007. The serial number is **** and the model number is ****. Several months ago, the dreaded F1 code appeared. The code initiates when the washing machine is started and must be cancelled and started 3 times to continue washing. Later, with approximately 19 minutes left in the cycle, the code reappears and requires canceling and restarting another 3 times, at times 4. I have no extended warranty so I have no coverage for repairs. I also dont want to pay for a service call for what is most likely the computer module as evidenced from the majority of complaints online. This washing machine still looks new and works other than the inconvenience of having to stand by when starting the cycle to reset the code and then having to run upstairs later to reset the machine when its partially through the cycle. At some point, it will likely quit operating all together. I have purchased several appliances over the years from DeWaard & Bode and will be replacing all kitchen appliances again next year due to a planned remodeling but at this time, I do not intend to get them locally due to this issue. I have reviewed several comments online and feel that Whirlpool has a real problem with this particular machine that they refuse to be responsible of. I was offered an extended service plan for 1 year at $132.01 or 3 years for $336.61 but Id have to wait to be allowed to utilize it due to existing circumstances. Im not sure if a fix is actually available. The local dealer did not offer any assistance.
Published: November 9, 2011
Dick of Bellingham, WA
Source: consumeraffairs.com

Whirlpool Duet washing machine model WFW9500TW03 - Just after the first yea
Whirlpool Duet washing machine model WFW9500TW03 - Just after the first year of owning this machine, the metal hinge to the door cracked and the door didnt shut properly. It was replaced. After a couple of years, the bearings and drum of this machine failed. The cost for parts and repair were as much as the machine new. After repairs, the machine never ran quietly again. I have called for repair a second time for the same issue and he has confirmed that its the bearings again causing the drum to dislocate and hence, break the belt that I now need to replace. My problem is with Whirlpool for its defective metal in its machines (many complaints on the internet will confirm this). I believe there are enough consumers out there to file a class action lawsuit.
Published: April 25, 2012
Julie of Westfield , NJ
Source: consumeraffairs.com

My $700 Whirlpool Cabrio washing machine just broke after only 16 months of
My $700 Whirlpool Cabrio washing machine just broke after only 16 months of having it. The error code that comes up is f 51. With some research, I found that these machines are notorious for breaking down just after warranty with an f 1 code for older machines and an f 51 code for newer machines. Whirlpool is well aware of the breakdowns and the defect inherent in these machines and still sells them with no warning or no recall to fix the problem. I contacted the company and they refused to fix it for free and I understand the fix will now cost me another $300 to $400! What a scam! I will never buy Whirlpool or any of their other products again!
Published: July 20, 2012
Richard of Raleigh, NC
Source: consumeraffairs.com

Whirlpool Duet Washer Trouble. Im having the same issue as Tom in Oakville.
Whirlpool Duet Washer Trouble. Im having the same issue as Tom in Oakville. The F35-Sud errors pointed to the pressure sensor - NOT. 2 parts, a technician visit, and $800 later, Im still waiting on a Main Board replacement that is on nationwide back order. Time frame unknown.
Published: December 13, 2013
Billie of Bloomfield, NM
Source: consumeraffairs.com

My Whirlpool Cabrio cannot wash sheets, blankets or any of this size. It ba
My Whirlpool Cabrio cannot wash sheets, blankets or any of this size. It balls up in the middle and form a bubble and only part of the items is washed and washing powders are trapped. I have purchased more sheets in the past 4 years than I have in the past 45 years of doing laundry, because the washing powders are not washed out. I wash on second rinse also, never fails and it still does not get all of it out. The clothing gets off balance if it was more than 3 small items. I have a leveling tool that I put on it often to make sure it is level. It’s something within the machine. I will never, never, never purchase any more Sears’ product. If anyone has jury-rigged this machine to work, please let me know. Sears has refused to help me, even today.
Published: December 5, 2012
Mauve of Memphis, TN
Source: consumeraffairs.com

Our just over 1 year old Whirlpool washer died completely last month (mid M
Our just over 1 year old Whirlpool washer died completely last month (mid May). After calling them and being directed to the extended warranty dept (which we ended up purchasing), a repair guy came out and told us it was our main controller board. Three days later, he returned with the board and nothing. We were then told it was the user interface. They were on backorder until June 5, which means our machine would be out of commission for three weeks. I just received another call informing us the part was now on backorder until June 15. Whirlpool, on what planet is it acceptable for your appliances to be out of commission for six full weeks? Never again.
Published: June 2, 2012
Nan of Charlotte, NC
Source: consumeraffairs.com

We bought this washer brand new and as soon as it was outside the one year
We bought this washer brand new and as soon as it was outside the one year warranty the bearing went out. They had to order a whole new drum kit. A MONTH later I had a running washing machine again. The day after it was fixed it started leaking underneath the machine. Serviceman came and looked at it and said No must be the hoses (my responsibility to fix). Nope kept leaking and two months later Im doing laundry and an entire load of water floods my laundry room. Drum broke again!! SIX WEEKS LATER I still am waiting for a new drum. I had to fight to get Whirlpool to fix it again and they wont even return my calls about why its taking so long! We are a family of 8, so doing laundry at a laundromat is outrageous! Dont ever buy Whirlpool washers!!!
Published: September 14, 2016
Monique of Battle Ground, WA
Source: consumeraffairs.com

I purchased this washer brand new just 2 years ago. It started making loud
I purchased this washer brand new just 2 years ago. It started making loud crackling noises approximately 3 mos ago. Yesterday it decided it did not want to spin or drain. Today a repairmen tells me its a wash. The computer screen has gone wacky and the cost to replace that will be well over $400, almost to the penny what I spent 2 years ago. This is not a good product Whirlpool and i trusted you since my previous washer lasted over 15 years. I need a refund and a new washer! Disgusted!
Published: February 18, 2014
D of Lawrenceville, GA
Source: consumeraffairs.com

The washing machine has been through 4 boots. The boot material is so flims
The washing machine has been through 4 boots. The boot material is so flimsy, that they tear constantly causing water to leak out of the machine. There are times it is minimum water, and other times a lot of water.
Published: February 15, 2019
Irene of Lake In The Hills, Ullinois
Source: consumeraffairs.com

On November 1, 2011, I purchased the Whirlpool Estate washer (model # ETW44
On November 1, 2011, I purchased the Whirlpool Estate washer (model # ETW4400XQ) from Wholesale Appliance in Charleston, SC. The first time I used it I knew something wasnt right when both the regular and so-called gentle cycle agitated at an incredibly fast speed. It is damaging my clothes. I called the dealer and they sent out a service person. He said that was just the way it was and he couldnt do anything. So, I keep trying to use the gentle cycle, but it was the same thing. I would have to stand by the machine and stop it after a couple of minutes so it wouldnt ruin the clothes. The more I thought about it, I decided that the repairman wasnt right. I called Whirlpool customer service and they sent a different repair service. He also said that he couldnt do anything to make it slow down as it was programmed by a computer inside and he could not change it. I went to the dealer, Wholesale Appliances, and they said there was nothing they could do as far as giving me a refund or a discount on a better machine. The setting on the washer clearly says gentle cycle.” Well, the whole world knows that does not mean beat the clothes to death as fast as possible. Can you make any suggestions? Thanks.
Published: August 19, 2012
Marguerite of Charleston, SC
Source: consumeraffairs.com

Very reliable. Handle large large loads of laundry. Do not have to prewash
Very reliable. Handle large large loads of laundry. Do not have to prewash any clothes. I will always use this brand.. My parents used this brand while I was growing up. There is no other brand I will use. Thank you Whirlpool!
Published: May 10, 2020
This Bank Is Very Reliable And of Minneapolis, Minnesota
Source: consumeraffairs.com

I purchased a Whirlpool Cabrio Set from a local store. Just over a year lat
I purchased a Whirlpool Cabrio Set from a local store. Just over a year later, the washer got very loud like a jet engine. Called the registered repairman, he came out took a look and said he would get back to me. Called him 3 times over 3 weeks, no show (Hoodland Appliance). Called someone else, repaired it for $400.00. Called Whirlpool, they are not interested. 2 years later now and the machine is getting loud again. This is due to the spin throws water up and it is able to get out of the tub and down into the barring and the soap residue wears the barring out. Bad design. Called Whirlpool again and again they are not interested but can put me in touch with a repairman. I will not repair again but will use until dies and buy something else not related to Whirlpool. So much for energy efficiency.
Published: November 23, 2011
Helen of Sandy, OR
Source: consumeraffairs.com

We purchased our first front-loader washing machine (Whirlpool Duet WFW9250
We purchased our first front-loader washing machine (Whirlpool Duet WFW9250WW00) just over two years ago. Since we purchased it, it has torn clothes and we have replaced the drum baffles twice (this would be the third time, but we are throwing the washer out), the drum seals twice (another place clothes can get caught). I had adjusted my washing (maybe I overfilled the washer, maybe I was using the wrong spinning speed), but every so often clothing would come out with holes or torn. The drum baffles must come loose before they come out, and clothing can get caught underneath them (I think that is where the tears occur). It has happened at least once a month and I had spent a fair amount of time trying to figure out where the clothes got caught and torn. Many people complain about bad smells from the washers (which I never had - I like the Tide with Febreeze detergent and every so often clean it with bleach or Affresh), but never torn clothing. I would really like to use a front-loading washing machine, but we are going back to the top loader - we cannot afford the clothing tears. I have seen that many people replace baffles (not many speak of clothing tears) and maybe in the future this problem will be addressed. But in the meantime, I would stay away from Whirlpool front-end washers. (GE makes some nice top loaders - and in 40 years of washing clothes and only owning two other washers, I have always thought washers to be an appliance that would last 15 years or longer with very little maintenance or trouble). I believe that I really tried to make this washing machine work out, but it got to the point where my husband did not want to wash baseball uniforms and other irreplaceable clothing in our washer.
Published: May 25, 2013
Lillian of New Baltimore, MI
Source: consumeraffairs.com

This machine (Cabrio) is a piece of junk. It does not fill up with enough w
This machine (Cabrio) is a piece of junk. It does not fill up with enough water to cover the clothes, even on deep wash and your detergent will still be sitting on top at end of wash and clothes are not clean. It was a $900.00 machine. We need to file a class action law suit. Worthless waste of money. Anyone know of any remedies to get a new machine from Whirlpool or of any class action suits?
Published: January 24, 2017
Vicki of Clover, SC
Source: consumeraffairs.com

I cant believe the list of people here with poor quality of their washing M
I cant believe the list of people here with poor quality of their washing Machine. My first problem was covered under warranty. I have paid for two service visits from A&E and now every 5 minutes get the LF error. My fabric softener does not drain into load either. My only option is repair again and I got a sorry from Whirlpool. I think Im going to look for an old fashion cheap machine as it cant be of worse quality than this Cabrio wtw6400sw1.
Published: December 1, 2011
Darlene of Fenton, MO
Source: consumeraffairs.com

In 2009 I bought 2 (yes 2) machines (one was for our daughter). I also took
In 2009 I bought 2 (yes 2) machines (one was for our daughter). I also took out 5 year warranties on both (good job I did). Within the first month on our machine the paddles flew off and after a bit of a debate with the insurers we had another machine (same model). Within a short period from date of purchase both machines had a number of faults - circuit boards, weights that came loose! and bearings going. There are other bits but too extensive to list. To be fair to the insurers they were no trouble (it really is the inconvenience of being without a washer and having to schedule time to get it sorted out). I will never ever buy a Whirlpool as all of these (3 in total) have been a nightmare and ours is sounding noisy again (it only had a new drum 12 months ago for bearings - yes you need a new drum for that £200 in all!!) so I am really glad that we have the insurance. When that runs out and the machine is dead (whichever comes first) I think we will will be buying either a Beko or a Samsung that are getting really high ratings. Anyone reading this might wonder why did we buy these in the first place. Well a colleague of mine at work had one and said it was fantastic (she had children so used hers a lot) hence me buying them (and they were not cheap by any means, so thought we were getting a cracking pair of machines....cracking, yes they might as well be as a chocolate fireguard has more reliability...WARNING DO NOT BUY A WHIRLPOOL WASHING MACHINE - IT COULD DAMAGE YOUR SANITY! AND FAITH IN HUMAN BEINGS TOO!!!!!
Published: October 2, 2013
David of Carmel Nr. Holywell, OTHER
Source: consumeraffairs.com

This washing machine was already in the house when we purchased the house t
This washing machine was already in the house when we purchased the house two years ago. In those two years, it has performed well for the most part. It has many different cleaning options, the clothes come out clean, it saves on the amount of water it uses, it’s quiet and I like the fact that it is a front loading washer.
Published: May 21, 2020
Andrea of Powell, WY
Source: consumeraffairs.com

This machine has had so many repairs that whirlpool should of replaced it.
This machine has had so many repairs that whirlpool should of replaced it. Now the machine is making a clicking sound when you turn it on to do a load of wash. It clicks for a few minutes then tries to sense whats in the machine then starts clicking again. Clothes come out of machine half wet. Queen sheets are dry in the middle. Water NEVER even touch the middle of the machine drum. All around nightmare with this machine. Would not buy another whirlpool because the customer service that I was given was terrible.
Published: July 9, 2015
sharon of Maspeth, NY
Source: consumeraffairs.com

I bought a pair front loading washer & Dryer May this year and took Del
I bought a pair front loading washer & Dryer May this year and took Delivery in June. First problem was with touch controls. I should have Known then it would be trouble, they replaced it then we went home to Fl. - Aug. Returned in Oct - used the machine eight times total and it locked up with our Clothes inside in water. Called for service, was told it would be a week before someone could come, then was told after four days it was the mother Board and it would take at least another week to get our clothes out. Their Service is the worst I ever have dealt with. The whole house - we Bought Whirlpool based on the Maytags we bought for our House in 2004. Never a problem but those Maytags were Maytag - not whirlpool. I would never buy any Whirlpool Appliances again. It is sad because I try to buy American made to support our fellow Brothers and sisters in the work Force but now I will buy made anywhere as long as it works and has reasonable service. Whirlpool is not the same as I Remember from years ago.
Published: November 21, 2014
Horst of Lakeland, FL
Source: consumeraffairs.com

Bought this set for its basic functions. We dont need a lot of bells and wh
Bought this set for its basic functions. We dont need a lot of bells and whistles. The washer is rated as a water saver but it seems to use more water than our 10-year-old model. The only issue we had was with the electronics. Even though it has few features, it one day decided to not function at all. A call to support recommended just unplugging it for a few minutes so it could reset itself. For once this seemingly crazy idea worked and the unit has been normal ever since. I recommend buying from the outlet store as a scratch and dent. This saves lots of money and if the unit is not on display, who cares about the minor dent.
Published: October 28, 2017
Gregory of Pollock Pines, CA
Source: consumeraffairs.com

I purchased a washer from Whirlpool through Home Depot on August 7, 2014 an
I purchased a washer from Whirlpool through Home Depot on August 7, 2014 and on Dec 31st, 2014 the washer broke. I called Home Depot and was told to call Whirlpool since I was still under a year warranty. After numerous calls I was referred to Advantage |Appliances, a company that provides repair services for Whirlpool. After a week the technician showed up and briefly inspects the machine to conclude that there were two problems with the machine: The controller is defective and there might be another problem since the water is not draining. An order was placed for the part and another week went by with still no part. I called the corporate office only to hear that it might take 5 to 7 days to receive it. In the meantime I had laundry piling up. I was forced to go to the laundromat with one arm in a cast and a painful lower back. I finally received the part on Friday and the technician arrived on Saturday to install the part and then announces that she was willing to fix the water pump but had to get paid in cash since this was not included in the warranty. Now mind you! This woman knew about the problem from her last visit but made believe that it wasnt a problem. Advantage Appliance makes money by extorting their customers out of money. This young lady stood there without blinking asking me to pay her $89.50 to do the job she was suppose to do in the first place. I purchased an extended warranty from Home Depot only to find out that they would not be able to do anything since I was still under warranty. I have never been so angry and want Whirlpool to take responsibility. I am sitting with a washer half full with water and no one is stepping up to do something! Whirlpool is disgusting! The corporate office was not friendly or nice about this situation. They dont care! Why do businesses like Whirlpool get away with this? This is not acceptable.
Published: January 21, 2015
Felitia of Middletown, CT
Source: consumeraffairs.com

My son purchased a Whirlpool Cabrio washing machine about two years ago and
My son purchased a Whirlpool Cabrio washing machine about two years ago and now it doesnt work. It was an almost $1,000 machine. You would expect a higher quality product. I always bought Whirlpool products because they were so dependable so I recommended my son to go with Whirlpool. Big mistake, the panel lights up but when you press the power button, nothing happens. I do not recommend this machine to anyone. Im wondering if anyone else that has purchased this has had the same trouble.
Published: August 26, 2012
Zalita of Wallingford, CT
Source: consumeraffairs.com

I have had this washer for about 7 years. I have not had any problems with
I have had this washer for about 7 years. I have not had any problems with it. I wish that it is stingy with rinse water. I see suds on the items before the rinse cycle and it doesnt seem to use enough water for a good rinse. Therefore I use the extra cycle.
Published: May 20, 2020
D. Sylvia of Corona, CA
Source: consumeraffairs.com

Purchased a washer on 8-29-2010. On 2-15-2012 transmission went bad. I call
Purchased a washer on 8-29-2010. On 2-15-2012 transmission went bad. I called Whirlpool, they will not stand behind the product and wanted me to buy a warranty and then they will come out and repair the machine. Great customer service. Build a bad appliance and get the customer to pay for warranty. Do not purchase Whirlpool.
Published: February 15, 2012
Jonathan of Grand Prairie, TX
Source: consumeraffairs.com

Another person with problems called this a giant Whirlpool paperweight and
Another person with problems called this a giant Whirlpool paperweight and he is so right! I received delivery of a Cabrio WTW7800XW3 washer on December 17, 2011. I had an issue (stopped in the middle of the cycle and flashed the letter “F” on the control panel) with it on January 2nd. I called and scheduled service. I had unplugged the machine and a few days later I replugged it and it started to work, so I cancelled the service call. In March, the problem started again. It just adds a little bit of water and then stops. Since then I have had repairmen out 6 times with 8 new parts installed and the washer still doesnt work. Now, the control panel won’t work. Whirlpool refuses to replace the machine. The repairman says these are the worst machines (any of the ones that are top load and have a clear top) he has ever seen and that I should buy an extended warranty. He says the bearings in the tub wear out among other things. On one of the repair visits, the serviceman found a chewed up pair of baby pajama pants. The machine makes a really loud noise like a jet engine taking off whenever it spins and the clothes are not clean. Whirlpool says that the warranty does not cover replacement of a defective machine. I have since researched the machine and have discovered that there have been problems with this line of machine for years. So, why are they still selling them? I am hoping for a class action suit. The company should stand by their products. I will never purchase a Whirlpool (or any other brand manufactured by Whirlpool) product again. I have had the machine for 4 months and it has been usable for about 2 of them.
Published: April 17, 2012
Cherise of Stafford, VA
Source: consumeraffairs.com

Our Whirlpool Dishwasher model WDT710PAYW is less than 2 years old and is r
Our Whirlpool Dishwasher model WDT710PAYW is less than 2 years old and is rusting on the outside of the door where the steam vent is. Apparently the hole that was made in the door for the vent was not sealed, now the paint is blistering up due to the rust. Will not purchase another Whirlpool.
Published: May 23, 2016
David of Lakeland, FL
Source: consumeraffairs.com

Whirlpool Cabrio Purchased 12-7-2012 - what a piece of junk. Does not get c
Whirlpool Cabrio Purchased 12-7-2012 - what a piece of junk. Does not get clothes clean, rarely does she even spin out properly. Called because it kept walking across the basement floor. Informed that was the owners responsibility, not the store (Feidens in Latham). Always had good luck with them, bought all my appliances from them. Now I heard a loud bang and she threw up - water everywhere. What a mess.Had purchased special patio block at Home Depot to even her out and every time I used it which was not too often, it acted like the space shuttle ready to head down the runway! Not too happy with Feidens attitude with regard to this purchase. Not going to call them to fix it. Not an ready to pay to listen to their guff again. Expensive machine never worked well since it got here. I always wished for a Whirlpool, be careful what you wish for! Junk, nothing but junk. Only 3 years old and I only do laundry about every 3 or 4 weeks. Live alone, so she certainly was not overworked.
Published: June 21, 2015
Debbie of Albany, NY
Source: consumeraffairs.com

My washing machine quit working with one month left on the warranty. In try
My washing machine quit working with one month left on the warranty. In trying to schedule repair I was never able to talk to a live person. Via chat and online scheduling they could not or would not come out for 10 days. Also they would not approve use of a local repairman who was willing to work on it in 2 days. Waiting 10 days for service on a washing machine is crazy.
Published: August 20, 2021
Barbara of Red Boiling Springs, TN
Source: consumeraffairs.com

Three days ago my washer Whirlpool Caballero has made a loud jet noise soun
Three days ago my washer Whirlpool Caballero has made a loud jet noise sound while spinning. While researching for a repair Ive noticed many complaints about this type of washer. Is there any resources that will help me get this repaired?
Published: July 28, 2016
Alfonso of Richmond, TX
Source: consumeraffairs.com

Called 8/24/15 - spoke with representative about our two year old washer. N
Called 8/24/15 - spoke with representative about our two year old washer. Nothing Whirlpool can or will do.They have no other complaints about rust inside the lid and inside rim at bleach dispenser nor chipping of paint from lid. When asking the Whirlpool representative about the rust, he assured us there were no other complaints.This is hard to believe since our recent research clearly shows that other brands have had to replace tops due to rust. As for clothes not cleaning, no response to this issue. Whirlpool has not trained salespersons and therefore at the mercy of Lowes hard sales tactics and we were very delinquent in researching numerous complaints before purchasing Whirlpool Cabrio Platinum Model WTW8240YWD - Ranked lowest possible from ConsumerAffairs with hundreds of complaints. Whirlpool should be ashamed of product - clothes do not come clean, there is no soak cycle, no way to open mid cycle without losing all water, washer smells horribly, must be cleaned - are you kidding? Who cleans the washer that is supposed to clean clothes with a special cleaner?? We understand safety issues of water in open machine, wonder if Whirlpool understands the need to have a soak feature to clean clothes. Undereducated buyers like us and the totally undereducated salesperson at Lowes were obviously a horrible combination. It was all about sales for them. No one mentioned and we had no clue that the huge drum would not clean clothes even using less water than a traditional machine. We thought platinum meant a high quality machine. It clearly was a cleverly used buzz word for sales not a premier cleaning machine. Never, never, never purchasing Whirpool anything again. Wonder if Whirlpool cares, if they read the ConsumerAffairs reports, if they respond. Our hard-earned money is wasted. Our clothes are dirty, the washer smells, and the top is rusting out!
Published: August 24, 2015
Ramona of Horse Shoe, NC
Source: consumeraffairs.com

My brand new Whirlpool washing machine has been nothing but trouble from th
My brand new Whirlpool washing machine has been nothing but trouble from the day we first used it. We are now reaching out to try to contact the warranty department. Weve tried email and phone both and are having ZERO luck even getting a human to talk to about the problems. No response. Took forever to even find what we thought was accurate contact info. Lowes doesnt stand behind it. Now Whirlpool has a crap warranty department. We were warned and should have never bought it to start with. It is a total waste of money.
Published: November 14, 2017
Leah of Nolensville, TN
Source: consumeraffairs.com

I bought this Cabrio Washing Machine just over a year ago and it never drai
I bought this Cabrio Washing Machine just over a year ago and it never drained water when I was doing towels and bed sheets. Life got in the way, and I managed to run smaller loads in the regular settings. Now, the machine is just over a year old and it will not spin unless I put it on the rinse and spin issue. It takes well over 2 hours to wash a load of laundry. From looking at other reviews, this is a big problem. I would not recommend this washer to anyone. It cost a ton of money and was the worst washing machine I have ever used.
Published: April 10, 2018
Julie of Dearborn, MI
Source: consumeraffairs.com

I bought my Whirlpool Duet set with pedestal in February 2008. I just had a
I bought my Whirlpool Duet set with pedestal in February 2008. I just had a tech here to figure out why my machine is so loud during agitation and that I cant hear anything else. He said its the drum hitting something. I never overload my machine - just normal use for 4 years. It costs more to repair the machine than to buy a new one. Now, after seeing this information, Im not the only one who has this problem with my Whirlpool washer. I am disappointed that there isnt anything else the Whirlpool company tech can do for me - just a receipt that shows the parts alone cost $600.00. Now, I have to pay about $50.00 just to get rid of what from the outside looks like a perfectly good machine.
Published: June 9, 2012
Pamela of Anytown, OR
Source: consumeraffairs.com

Whirlpool washer cabrio WTW7800X - Lid broke for the second time in less th
Whirlpool washer cabrio WTW7800X - Lid broke for the second time in less than a year. It is a defective part. Whirlpool should recall it. I will never buy Whirlpool again. The lid costs more than $200 + labor to replace.
Published: June 17, 2013
Edouard of Chandler, AZ
Source: consumeraffairs.com

My brand new top-loading, high efficiency washer has squealed like a banshe
My brand new top-loading, high efficiency washer has squealed like a banshee from day one. Whirlpool replaced the main agitator part, with no success. It still squeals so loud, you cant have a conversation in the same room. Now, Whirlpool says that it is normal. No, it is not normal for a washer to squeal so loud. I am still waiting on Whirlpool to replace the same part they replaced the last time. We are still not abe to hear each other over the squeal of our new Whirlpool washer. This is not normal.
Published: September 29, 2011
Virginia of Greenfield, MA
Source: consumeraffairs.com

Purchased Feb 2013 - worked okay until one month ago. Now stalls in the dra
Purchased Feb 2013 - worked okay until one month ago. Now stalls in the drain and spin cycle. The rotation of the drum sounds awful, makes a loud grinding noise. I tried doing the diagnostic reset of holding the Temp button in for 3 sec, release, 3 sec more but that didnt work. Also, I have noticed clothes are DRY after the Wash cycle! Managed to interrupt the wash and unlock the lid and was very disappointed. This is not a good quality piece of equipment. This seems to be a very common problem. How unfortunate.
Published: August 3, 2014
Jennifer of Salisbury, MD
Source: consumeraffairs.com

I like the washer for the most part. The thing I dont like is that even tho
I like the washer for the most part. The thing I dont like is that even though I always keep the door open after doing a load of wash, the gasket continues to grow mold requiring me to do a monthly bleach/sanitizing process which is different than doing a bleach load of wash. The gasket also needs to be cleaned frequently. This is in a front loader.
Published: May 24, 2020
Patti of Wilmington, DE
Source: consumeraffairs.com

Washer is not worth the cost. After 4th year of use in a two person househo
Washer is not worth the cost. After 4th year of use in a two person household the washer bearings are gone and require replacement. The washer sounds like an airplane. I was told based on my description of the issue that the water has leaked due to washing and spinning into the bearing assembly and has caused it to have friction. The Whirlpool warranty is just as costly as the machine.
Published: October 7, 2020
Neasie of Absecon, NJ
Source: consumeraffairs.com

Very bad model Whirlpool washing machine. Pls dont buy any customers becaus
Very bad model Whirlpool washing machine. Pls dont buy any customers because from the date of installation its a headache for my family. I have a trust on whirlpool company but now I dont have. The problem is in every water select mode the tub is filling full and overfilling from the top always room fully with water. I hope the machine is not sensing water level. Such a bad experience from whirlpool company. My review is genius. My date of purchase is 28/7/2021
Published: August 29, 2021
bibin of Adoor, Other
Source: consumeraffairs.com

I guess I am in the lucky group because my washer lasted about 3 years befo
I guess I am in the lucky group because my washer lasted about 3 years before the problems started. The latest is the lid lock light flashing, the machine doesnt go through full cycle but stops in the middle, doesnt spin and drain. Even before that the clothes didnt come out clean. The repairman said that this product is basically disposable and it makes more sense to buy a new washer than to invest in fixing this one because something else will break next.My old White Westinghouse lasted 18 years without one problem, Im sorry I wanted something new. What a pity that companies nowadays sell junk and the consumer has nowhere to go with a complaint. Im wondering if someone has the name and the address of the CEO of Whirlpool, I would like to ship that piece of junk to where it came from... it would be funny if other customers did the same. And I agree with other posts that class action suit would be in order... too bad nobody started it yet. I wish I had read the reviews before I made the purchase but at least I know now to stay away from all Whirlpool products and do whatever I can to prevent other people from making the same mistake I did.
Published: September 27, 2016
Teresa of Chesterfield, MO
Source: consumeraffairs.com

I purchased a brand new washing machine and had service come to repair the
I purchased a brand new washing machine and had service come to repair the machine approximately five times within the first year. Every time the machine was repaired, it was for different reasons. I contacted the main office and spoke to a woman named Sherry who is a supervisor and she was very nasty. This is a brand new machine and I feel that it should be replaced with a new one. Sherry said that there was nothing she can do for me. Is there a lemon law for appliances? The machine is used for my son and me only. I have all appliances in my house by General Electric and this is my first and last experience with Whirlpool.
Published: July 27, 2012
Sharon of West Hempstead, NY
Source: consumeraffairs.com

These washers are known to rust terribly from underneath the bleach dispens
These washers are known to rust terribly from underneath the bleach dispenser. Please note that if not detected within the 1st twelve months from purchase, then Whirlpool will not stand behind their product. I would highly recommend not purchasing the Cabrio top load washer. Extremely dissatisfied with this product and warranty.
Published: May 13, 2016
James of Fredericksburg, VA
Source: consumeraffairs.com

I bought this piece of junk Whirlpool Cabrio washer two years ago and it’
I bought this piece of junk Whirlpool Cabrio washer two years ago and it’s been nothing but junk. Just like everyone else, this thing has never gotten my clothes clean no matter what I do. Anything with a drawstring or straps gets ripped up or stretched out. It’s loud and shakes, even though it’s leveled. Now, to top it off, it’s leaking water from the basket seal. I called Whirlpool and they couldnt give a damn. Since it’s out of warranty, it’s my problem, even though she said they know this machine has a lot of problems. So now Im stuck either fixing this thing or buying a new washer. Every appliance in my house is a Whirlpool and Ive had nothing but problems with several of them. I thought when I bought the brand it was a good brand and they stood behind their stuff. Boy, was I wrong! I will never buy Whirlpool again! They should recall this washer!
Published: June 21, 2012
Jodi of Rippey, IA
Source: consumeraffairs.com

Purchased the Whirlpool Cabrio supposedly a top of the line washing machine
Purchased the Whirlpool Cabrio supposedly a top of the line washing machine? Not even three years old, used 3 times a week for normal to small loads, for a family of three. Stopped spinning water out, so clothes are soaking wet at the end of the cycle. Repairman said I need a new transmission and inner spin basket is completely worn. New parts will cost me around $500!!!! Repairman said this should not be this worn down in 2 1/2 years. I purchased this machine to replace a Roper brand machine I purchased used for $200 and had for over 10 years without issue! I will NEVER buy Whirlpool again. They do not stand behind their product! I should not have had any issues with this machine for at least 10 years!
Published: May 13, 2014
Deb of Strathroy, ON
Source: consumeraffairs.com

A couple years ago we purchased a Whirlpool Cabrio WTW8000 top-load, high-c
A couple years ago we purchased a Whirlpool Cabrio WTW8000 top-load, high-capacity, washing machine based upon good claims of the salesman at Lowes - Appliance Dept. This was not an inexpensive machine. However, this washing machine failed to live up to representations and performance is poor. However, biggest complaint is that clothes are able to get stuck between drum and the unique agitating device which results in holes and tears in material. This is a significant design flaw and were not sure why more people dont complain about this rather significant design flaw. Of course, there are other shortcomings... but destruction of clothes is a serious problem. While this machine is in excellent condition, it will be replaced with a more traditional washing machine with vertical agitator ASAP.
Published: October 10, 2016
Laurie of Manchester, MD
Source: consumeraffairs.com

I bought a Whirlpool front load washer, model wfw5620hw, July 19 2019. It w
I bought a Whirlpool front load washer, model wfw5620hw, July 19 2019. It worked for 5 months and quit working properly. I have been trying to get whirlpool to fix this piece of junk and have gotten nowhere. When I try to call them there is a 40 to 70 minute waiting time then I got transferred to another department for another 60 wait. This has happened several times in the last two months. I have never been treated so badly by any company in my life. I bought this machine from Menards and they just refer me to whirlpool so they are no help. I have two other commercial coin operated whirlpool machines and they have been great but this model is junk. Other people are having the same problem with it as I am having.
Published: September 17, 2020
william of Hettinger, ND
Source: consumeraffairs.com

Our 4 year old Cabrio top loading washer failed. Apparently there is an eng
Our 4 year old Cabrio top loading washer failed. Apparently there is an engineering design issue with the pump and tub assembly causing the machine to not complete its spin cycle. These items will typically fail between two to four years of operation. We paid $1,000 for what we thought was a high end machine from Whirlpool. After having a local repair company diagnose the issue, we were told by Whirlpool we must use their authorized service companies. After 6 weeks of waiting for service, parts and several trips to the laundromat, we had the repairs completed by Whirlpools authorized service provider. Within one week, our machine failed again, called Whirlpool and they said will not help us. DO NOT BUY WHIRLPOOL PRODUCTS!!!
Published: January 19, 2019
Robert of Franklin, MI
Source: consumeraffairs.com

I purchased Whirlpool Washer WTW4815EW on December 29, 2015 for my tenants
I purchased Whirlpool Washer WTW4815EW on December 29, 2015 for my tenants apartment and by October 7, 2016 it was not working. I called Whirlpool for service since the product is under warranty. The closest appointment was more than 2 weeks out. On the appointment date the technician called me and said he was on his way to my house which is more than 30 miles from my tenants apartment. The technician said he could not service the tenant area as that was a different group, so we rescheduled for a week later. A week later no one shows up, so I rescheduled yet again for November 3rd and drove myself to wait for the service person who was supposed to be there between 8 am to 12 PM. At 11:40 I saw there was a 10:36 am Whirlpool attempt to call me but no message was left. When I called back they told me the technician called in sick and they called at 7:30 (my iPhone indicated 10:36 am). Now they say someone will come on Saturday November 5th. It will be one month on November 8th with no working washer. While it is bad enough the washer stopped working in less than one year their service support is even worse than the product.
Published: November 3, 2016
Roseann of Westford, MA
Source: consumeraffairs.com

It was not a good experience after I purchased a Whirlpool washer in Feb 20
It was not a good experience after I purchased a Whirlpool washer in Feb 2014. I have been going to Laundromat 5 months since I found the door did not able to secure. I reported in January 2015 and technicians from 3 different contractors made more than 10 visits for checking and replacing parts. Not only nothing gets done, I also missed work for all these days. Then I escalated to the Supervisor, ** and Miss ** in Executive Office of North American Region. Both of them are very nice that they understand the situation and how frustrate it is. Finally, ** said Whirlpool would replace it. ** told me that I should get phone call from H.H. Gregg within 48 hours. However, it has been two weeks and seems no one care. In this three days memorial weekend, I still need to go to Laundromat while they are enjoying BBQ with their friends and families. I dont know how long it take to replace it.
Published: May 22, 2015
Yee of Gaithersburg, MD
Source: consumeraffairs.com

I have a Cabrio washer displaying the F-1 error code. I called on Thursday
I have a Cabrio washer displaying the F-1 error code. I called on Thursday, the 15th of Sept. I spoke to Vicky in the Cleveland, TN division. She told me that the F-1 code on my machine (model no. WTW6600SW2 and serial no. **) was covered under a recall at no cost, parts or labor (I specifically asked this question). She set up a service repair ticket with Freds Appliance at 888-453-7337 and gave me the date. I was home waiting when they called. The driver drove in the drive and asked if he was there for my Jenn-Air cook top! I said no, the F-1 error code on the washer. He explained that he had just used the last control board last week and he changes them frequently. I called Whirlpool. A very snotty Ashley proceeded to tell me that nothing was covered and I would have to pay. I asked for a supervisor and Ratna answered after a hold of 45 minutes on my cell. I explained the situation. After begging, she proceeded to tell me that she would pay for parts only. I explained that the tech did not have the parts, didnt even know the correct appliance, and now I have to take another day off work to meet him to have my washer fixed. I have not used the washer in two weeks. I used to only buy Whirlpool products. After reading all the complaints about the same error code from other consumers, I believe there are enough complaints that we as consumers should be protected.
Published: September 28, 2011
Benjamin of Pepper Pike , OH
Source: consumeraffairs.com

I purchased a Whirlpool Cabrio on October 27th, 2010. The Cabrio is always
I purchased a Whirlpool Cabrio on October 27th, 2010. The Cabrio is always giving me the UL code, which indicates the load isnt in balance. Ive been doing laundry for 27 years. I know how to load dirty clothes into a washing machine evenly. Sometimes it will take me all day to do one load of laundry! Seven months after my purchase, my Whirlpool Cabrio washing machine started giving me the F51 error code. I called the phone number on my Lowes receipt for warranty work. Two weeks later, I finally had my washing machine running again. I was happy and thought Id only have to deal with the UL code. Boy was I wrong?!Now Im two weeks away from my warranty expiring. Im getting the F51 error code again! This washing machine is an $800 piece of junk! Hopefully, I can get the Cabrio repaired before my warranty expires in two weeks. I do a lot of laundry. We are a family of six. So, I know Im hard on washing machines but come on. Shouldnt an $800 washing machine last at least two years? Im not even a full year into owning this junky washer and Ive had two breakdowns! In my opinion, this washing machine needs to be recalled and people need a reliable replacement or refund.
Published: October 11, 2011
Shelly of Middletown, CA
Source: consumeraffairs.com

Whirlpool Duet - Front loading with additional base makes loading and unloa
Whirlpool Duet - Front loading with additional base makes loading and unloading easy. We have had the washer and Dryer about one year now. They were replacements for Kenmore front loaders. We replaced a Kenmore front loading pair that served us faithfully for more than ten years. But when we purchased a new house we decided that it was necessary to upgrade to better units. The Whirlpool Duet pair has performed exceptionally well with one little caveat. Periodically we have to unplug the units to reset the computers when they dont function properly. Small problem, easily solved.
Published: March 25, 2016
Raymond of Modesto, CA
Source: consumeraffairs.com

The machine is two years old. It cost over $1,000 to buy. From the beginnin
The machine is two years old. It cost over $1,000 to buy. From the beginning, we have had mold issues with the machine. The entire house fills with the smell of rotten eggs every time we use it. The machine is used daily so it doesnt sit for long periods. Despite all the complaints online about their machines, Whirlpool refused to acknowledge that there is a design problem with the machine. They refused to make any repairs or buy the machine back and their only suggestion was to buy more chemicals from them to use to clean the machine. We have done this in the past to no avail. Oh, they did offer to send out a service company but on my dime. Whirlpool needs to be sued and I only wish that someone would start a class action suit against them. It really stinks when you try and do the right thing and buy American only to have the company not give a crap about their customers or the fact that their product is garbage. About 10 years ago, I had a Maytag front loader washing machine with the same problem. Maytag bought the machine back on a pro-rated basis, no problem, no question. Of course, Maytag is now owned by Whirlpool. Too bad they didnt adopt Maytags customer service policy. I cant wait for them to go out of business - something they deserve.
Published: October 2, 2013
Howard of Washington Crossing, PA
Source: consumeraffairs.com

The new? improved model with NO center agitator is the worst - clothes tang
The new? improved model with NO center agitator is the worst - clothes tangle badly and the load becomes very unbalanced, wobbly and noisy. How I got talked into this model by a Sears salespeople was a big mistake!!!
Published: February 17, 2019
J of Poulsbo, WA
Source: consumeraffairs.com

We purchased this washer in April two years ago. I have had service people
We purchased this washer in April two years ago. I have had service people out twice to replace the lid. Tonight, my husband comes into the kitchen with chunks of something that I could not readily identify. He tells me the entire frame holding the light has rusted out and that the light is hanging into the tub! I followed him into our air conditioned interior laundry room and placed my hand under the rim. It’s filled with rust and the light is dangling down into the tub!
Published: April 26, 2013
Rosemary of Fort Pierce, FL
Source: consumeraffairs.com

We bought a Whirlpool washer in 2010. It started making a loud noise on the
We bought a Whirlpool washer in 2010. It started making a loud noise on the rinse cycle in 2012. We called Whirlpool. They sent out a repairman from A and E Repair. Was told tub bearing shot, repair over $700.00. Contacted Whirlpool, was told machine out of warranty. After talking to them, they agreed to send parts if we paid labor. Machine lasted less than a year making the same sound again. A and E sent out same thing, bearing gone. Repair cost $997.17, charged us $136.74 service call after 2 minutes to shake the drum and saying same problem. Was told by Whirlpool, no warranty, tough luck.
Published: September 10, 2013
Mark of Monongahela, PA
Source: consumeraffairs.com

This machine was my dream machine for about two years. Then the noise start
This machine was my dream machine for about two years. Then the noise started during the spin cycle. It gradually got louder and louder, until it got so loud that it sounded like a jet engine taking off. You could not be near the wash room and hear each other talk. Then it began to aggravate me with the UL flashing. I know how to load a washing machine. It was just a defect. Then it started making a grinding sound to add to the roaring spin noise. We were told that it would take over $500.00 to fix, so we just sat back and waited for it to die. Well, the other day it began to leak some water out of the bottom of the machine. Now today we are paying our last respects to a piece of junk that Whirlpool calls a washing machine! It is less than 5 years old. This was a $900.00 washer. There should be a recall. We should ban together and demand a recall! Now I will be forced to go buy a new washer. I can tell you which name brand I will not buy, Whirlpool!
Published: October 18, 2011
Debbie of Fitzgerald, GA
Source: consumeraffairs.com

My Whirlpool Cabrio WTW7800 was bought 1 and 1/2 years ago. The lid is glas
My Whirlpool Cabrio WTW7800 was bought 1 and 1/2 years ago. The lid is glass with a plastic edge. The plastic part of the lid next to the glass and hinge is cracking causing the glass to stick up. It is cracked from the top of the lid toward the base if the lid were closed. The only way this could happen if it werent a manufacturer defect would be if someone were to get inside of the washer with the lid locked and try to push up to get out right at the hinges. I have noticed several other complaints of the same problem on this website with the same model. Clearly this is a manufacturer defect. I am on the phone with Whirlpool now.
Published: October 18, 2012
Sherra of Sarasota, FL
Source: consumeraffairs.com

We purchased a Whirlpool Cabrio washer brand new from Lowes. It did great f
We purchased a Whirlpool Cabrio washer brand new from Lowes. It did great for about 6 months when a terrible grinding noise started. Then it also would not spin dry the clothes - they would come out completely soaked. Repair guy came out and fixed it. Lasted for about 1 year - same thing again. Lasted about 1.5 years this time and now the loud grinding is back and my wife - who Ive heard cuss just a couple times in 20+ years - said, This ** thing sucks. The clothes are soaked. I cant stand this washing machine. So, Off we go to buy a new machine. Definitely not a Whirlpool though. Id give this machine 1 star because it does a decent job for a while but major repairs 3 times in five years is not what I deem an acceptable appliance.
Published: April 14, 2014
Scott of Belvidere, IL
Source: consumeraffairs.com


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