I purchased the model WDF530PAYM0 serial: F14106104 dishwasher. The foremost reason I purchased this was it had nylon racks. I have discovered that the racks are rusting! It is rusting on the ends where nothing can touch it. I am very disappointed that it is advertised having nylon racks and now it is rusting and deteriorating. This dishwasher states racks-nylon, not racks-nylon coated. I just took some pictures of the racks. I decided to look underneath the top rack where the upper spray arm is located. Now I am plain sick! Most of the underneath is rusting. This dishwasher was purchased and installed 2 years ago. I paid $600 and you would assume that something mechanical would quit after years of use on an average of 1 to 2 times per weeks. Not this one...rusting racks and hard telling what damage the rust flaking off during running is causing to the mechanical components. Lesson learned: Their definition of nylon and nylon coated has no difference.....I very much disagree!

Not real expensive but cleans almost perfect. Were happy. MUCH better than the beautiful and pricy Samsung. We returned it for this. Paid less than Samsung but always purchase extra warranty. So far so good. Pretty quiet. Nothing to complain about except be very careful how its loaded to get the best cleaning. Heat dries dishes really good. Looks great but not better than others.

I paid big bucks for a five burner, convection stove. I had a pot of boiling water on and the steam melted the plastic cover over the controls. Whirlpool said I had to buy the whole electronic panel. Close to $175.00!

I purchased a gas range stove about three to four years ago. I am extremely dissatisfied with this Whirlpool stove. This is the second time the electric ignitors have been replaced due to the stove not working and it is still not working right. The gas valve regulator has also been replaced because it went bad too and my oven still isnt working. I have already put around two hundred dollars in and no one has any idea why it isnt working. Apparently these stoves are a real piece of ** and everyone is having the same type of problems. Something should be done for the customers as it is now. I will never buy Whirlpool again. What a piece of garbage!

We have had the washer and dryer for over 10 years and they are still working great. We have had washers and dryers in the past within 2 years have failed, and repairs have cost us almost as much as a new one. Thank God for the ones we have now.

Weve had the 3 door model (side by side fridge with chilled water inside and full width deli drawer, freezer on bottom w/ Icemaker) for 13 months now with absolutely no problems. Chilled water inside frees up door for more storage.

I had a Whirlpool Natural Gas Water Heater professionally installed on 2-27-2107. This unit came with a Honeywell controller and thermopile assembly. Today is 05-18-2019 and the unit is not inoperative. The pilot is lit but the burner wont light. Here are the issues that I have come across so far: When I go to the Whirlpool site there is no direct link to Whirlpool water heaters, just kitchen appliances and washer/dryers. When I click on parts and accessories link it gives links to washers, dryers or pedestals. Again... No information about water heaters. I scroll down to the bottom of this page and I see a link to All Replacement Parts When I click that it takes me to another site managed by RepairClinic. When I enter the model number for the water heater it says Not Found. I entered the part number for the thermopile on the tag on the orange wire #321165-002 and 100078039 and again it returns as Part Not Found.Its obvious that Whirlpool is putting little effort into supporting their water heaters or their customers. I called their support line and they were able to order the thermopile assembly for $55 plus $27.95 in shipping to get it here by Tuesday. Today is Saturday. So that means almost 4 days without hot water. And since this water heater was a warranty replacement for a previous one that went bad they will not cover the cost of replacement parts for the thermopile. Lesson learned: No more Whirlpool purchases for any of their appliances.

I purchased a #Whirlpool; 4.3 cu. ft. Mini Refrigerator Stainless Steel BC-127B from @Target. There was a delay putting it into service (6 mos), so the Target store warranty was expired. The unit remained in its factory shipped packaging until put in service, so nothing out of the ordinary there. After barely two weeks of use, the compressor died. I followed all instructions (including waiting 8-10 weeks) from Whirlpool, but still have not received a refund or been given any information beyond we escalated it to our warranty team but havent heard back yet. The unit was a poorly made piece of junk in other respects as well. There are dozens of complaints about precisely this - defective units - on any site. Do not be fooled by the dishonest way that #Targets website lists reviews. Dig deeper.

My Brother-In-Law bought a Whirlpool Gas Water Heater from Lowes last year. The Water Heater was still under warranty and would not stay lit. He called Whirlpool and they told him to send them a picture of where the water heater was installed (really? a picture). They told him he could not order the replacement part which was a Thermopile because he had to have a licensed person install it? Really? In your own home? My husband finally got Lowes to order the part because Whirlpools only help was for him to purchase a new water heater and Lowes would give him 10% off a new one. Lowes and Whirlpool have a monopoly on water heaters. Whirlpool is the only brand that Lowes sells. So if you want your warranty to be good on a water heater DO NOT BUY WHIRLPOOL.

I purchased a Whirlpool Refrigerator in January 2014. When it was delivered it had a dent in the left side door (the door with the controls and ice-maker). I reported the problem to Whirlpool and they told me that they would send a new door and would have a third-party technician install it. About a month later, February 2014, the door arrived, after calling the technician; he came out and attempted to install the door. The door would not fit! Called Whirlpool and they told me that the refrigerators were produced one at a time and that they would have to manufacture a new door. They promised the new door sometime in May. In the meantime, I have a damaged unit and I need to store this huge box for months. The refrigerator works fine to keep the food cool and the ice and water features work well. The ice-maker is a bit noisy but it only operates occasionally.

We purchased a Whirlpool Energy Smart Electric Hot Water Heater with a 12-year warranty from Lowes on August 30, 2010. The water heater stopped working and the green light was flashing three times. We contacted Whirlpool since it was less than two years old and they were very rude to us. They told us it was the sensors and we would have to change them out. We waited while they sent the sensors to us. We installed them and it still would not work. It continued to flash three times just as before. We contacted Lowes where we purchased it and they were extremely apologetic and said they would be glad to replace it if we could get an RA number from Whirlpool, but that many others have been having a hard time dealing with Whirlpool. We contacted the rude people at Whirlpool again. They said they were not surprised that the sensors did not fix it. We asked for an RA number so we could get a replacement (after all, it did have a 12-year warranty). Now we were days later with still no hot water. Now this rude technician said it was probably the control board. I asked him if we were going to have to be without hot water until we changed every part on the unit. At this point, we just took the hot water heater out, put it on the curb, and went and purchased a different brand. Whirlpool has lost us as customers for life. If their other products are as horrible as that hot water heater, I wouldnt take any if they paid me to. They were by far the rudest and most hateful people we have ever dealt with and life is too short to be treated that way. I predict they will be out of business in no time with the garbage they are putting out.

Whirlpool White Ice gas range with aqualift technology. Whirlpool uses a self-cleaning technology called AquaLift to clean the oven. It does not work. It does not clean the oven no matter how many times you run the cycle. I have contacted Whirlpool 3 times and they did respond. They first suggested buying their oven cleaner. I purchased the oven cleaner and it did not work! They then said that aqualift will only clean the bottom of the oven (it does not). Who buys a brand new oven that does not have a self-cleaning feature? I read reviews online prior to buying this oven and unfortunately for me, there were no bad reviews. However, I just checked again and there are numerous reviews stating that aqualift technology did not work for them either. This oven bakes but it does not clean and Whirlpool will tell you not to use oven cleaners in your gas oven because they will damage the surface of the oven. I currently have a very dirty oven and no effective way to clean it! Do not buy this oven if you want a self-cleaning oven. This oven should be recalled and money refunded. I would never knowingly buy an oven that does not self-clean. This Whirlpool with Aqualift is not effective and the company had to test this before it was marketed. I do not know which brands to recommend at this point as I am stuck with a Whirlpool gas oven that does not self-clean. The oven is only 1.5 years old so I will be stuck with this oven for a few years. Do extensive research before you buy any appliance.

I purchased a Whirlpool Gold top freezer refrigerator (G2IXEFMWQ03) in May 2011. Six months later, the freezer began to collect frost and eventually clogged the refrigerator port from freezer. Since cold air from the freezer was not going to fridge, I had to turn down the refrigerator temp to lowest setting. I had a service person come out and replace Adaptive Defrost Control under warranty - it would have cost me around $250. Now roughly 12 months after repair, the defrost issue is back. The part cost me $175, and that is if I install it myself. I called and mailed Whirlpool which was a waste of time. This is the last Whirlpool I plan to purchase. For the same issue to occur in this short time span, it has engineering flaw written all over it.

I purchased the Whirlpool touchscreen gas convection range and I do not recommend this product at all. The oven cannot operate without using the touchscreen to set the temperature and it has a mind of its own. Woke up in the middle of the night and the oven turned itself on to 550 broil. I called Whirlpool, they sent a tech out who replaced the touchscreen and the same problem is happening. Not engineered very well. The range would have been fine without the touchscreen, if only it had an old fashioned knob to set the temp. I do not recommend buying this appliance.

Whirlpool Cabrio Washer-Dryer - Bought a set a few years ago at Lowes. They are a very attractive set and I was pleased at first. Now, I have had to have repairmen out for these units 3 times. The bearings keep going out on the washer because it spins so fast, it wears them out. Now the thing is leaking. Whatever happened to the days when appliances lasted 15-20 years. For the high cost of these things, they are junk. I am very disappointed. I will never buy one of these again.

I purchased a Whirlpool microwave in November 2011 from BestBuy.com. The microwaves handle is coming apart. Best Buy wont honor because I didnt purchase the Geek policy. One year warranty is still valid, but Whirlpool claims that a door handle falling apart is cosmetic. Serial number TR14430004, model number MH3205XVS-2.

I earlier filed a complaint about the Whirlpool Gold microwave arcing within a minute of cooking frozen green beans and causing burn holes in the food. We contacted Whirlpool’s customer service and were told that the machine was no longer under warranty, but we could have it serviced, repaired and have an additional year of warranty for $259. We took a pass on that. Further trial and error along with research helped us come to the realization that the arcing was caused by the high mineral content of the green beans. Whirlpool did not tell us this, but we found the information provided by others. We no longer cook the particular brand of green beans which seem to cause this event. The microwave is no longer arcing. You would think Whirlpool might be aware of this.

I am extremely disappointed in my new Whirlpool washer dryer matched set. My washer started to leak at less than 6 months of age, and my clothes are extremely wrinkled due to excessive spin and smell absolutely foul. I have adjusted the spin cycle to the lowest setting to prevent wrinkling as suggested in the product materials. I have cleaned the washer with the recommended product on the clean washer setting, although now with the leak, that means a good floor mopping too!I have contacted customer service about the leak since the machine is still under warranty - and they gave me a 4-hour window on a specified day for the service. I took the time off work and the technician failed to show. I called twice to follow up on his whereabouts and ETA. They did nothing except tell me to keep waiting. 45 minutes after the outside hour of arrival had passed, I called again. The customer service offered to make me another appointment so I could take another half day off work and hope he would show up the next time. When I asked for a preferential booking (with a real time) to minimize taking more time off work, the manager said all she could do was give me another 4-hour window. I said that was really bad service and she hung up on me! Another rep did do a little better - he sent me a name and number and said I could try to book an appointment directly and hopefully minimize the additional time off. Its the last Whirlpool appliance Ill buy - with that kind of customer service, Id rather be out pounding my laundry on a rock.

Soon as warranty expired issues with product. This should not happen. Made in America, washer making too much noise. Products cost more but poor quality. What is this company going to produce? This is the world we live in.

Purchased set of eco friendly whirlpool Cabrio top load washer about 4 years ago. Im at my wits end with the washer. Ever since I bought them the washer has continued to bleach my clothes; after we would wash our whites with bleach the 2-3 loads after would have random clothes bleached, this has happened for many years. We called someone in for it to be fixed but they told us nothing was wrong. So now to prevent bleaching we have to run it a few times w/o clothes, what a waste. It also does not wash clothes thoroughly, clothes come out smelling of cologne and the boys sports uniform still smell musky and like grass. What has sparked me to write this review after years of re-washing and bleach stains on newly bought clothes is I washed a sheet after my son vomited on it about a week ago (mind you it was a sheet and thin comforter alone in washer). I put the sheet on today and see dried up vomit, so disgusted. Do yourself a favor and avoid this product.

My dishwasher quit drying and washing in hot water at Thanksgiving 2021. I could not get someone to look at it because the repair company (for Whirlpool) could not get to it until January 2022. The repair tech said it was it could be three different things. He was going to order all three parts. Three weeks later, they came to repair it. It still didn’t work and I hate to wait two different days (all day) for service. First day, he didn’t make it so had to schedule for next week. He replaced the other two parts. It now works by still doesn’t dry like it should. Not thrilled with performance at all!

I bought this fridge 2 years ago. I had multiple repairs already. Now the side panel makes noise when you shut the door. Repairman told me it is the foam separating from the side panel. There is nothing that can be done. I also have extended warranty.

Our gas stove (Whirlpool WFG714hLAS1) has been working fine and it looks great. However I just tried the self clean cycle to clean it up. I dont do a lot of cooking with only the two of us, but I like to keep things clean. I was very surprised after the first time - it didnt look much different than before I ran it! I was used to simply wiping down the oven following a cleaning, just removing the leftover ash. I havent had to scrub an oven for many years and it is very hard for me. I ran a second cleaning cycle and it didnt look any cleaner. We both had to kneel down and try a variety of non abrasive cleaners which finally got most of the grease spots, but not all. I guess we will just have to cover the roasts and try to keep aluminium foil on the bottom rack as much as possible. PLEASE re-consider buying any brand stove that has this awful feature, unless you like cleaning ovens by hand!

Washes great. Love the literal bells and whistles. Never has failed to give the family a very clean wash. Price was great and got the matching dryer too. I have heard prices have gone up but this washer is worth every penny.

Long story short, we replaced a very old Whirlpool water heater with a new one a couple of years ago... We have had nothing but trouble. First, pilot light wouldnt stay lit. Found out that it was defective.... Whirlpool DID offer a no cost conversion kit. Had to pay shipping and installation costs. Have had the plumber out four more times to try to ANYTHING to keep it lit.... No luck. He even spoke to a Whirlpool tech on the phone and followed his advice. I have filed an online complaint with Whirlpool and the site stated that I would hear back within three working days. Guess what.... no reply. I have four other Whirlpool appliances that I love, BUT as they wear out, I will NOT consider Whirlpool.

Today I had the unfortunate experience to have to deal with Whirlpool customer service and claims. I WILL NEVER BUY ANOTHER WHIRLPOOL PRODUCT again! My refrigerator, that was purchased in 2013, has a door misalignment problem. It is a known problem with Whirlpool (service pointer W107317828). My refrigerator serial number and model number are affected. Because I am outside the one year warranty, Whirlpool refuses to provide service that is required to fix this known issue with my model/serial number. After having to talk to four supervisors the only resolution that was given was that they would cover the cost of the 7/16 hex nut ($4.33). Dont get me wrong I do appreciate the offer.The two supervisors that were below her assured me that no one can do anything to assist me further. The attitude of the second and third supervisor was pathetic. After over a hour on the phone I was so disappointed that I could not take it further. The cost that we are talking about that I am asking them to pay is $154.28. I am very disappointed. They say they stand by their product. To me standing by your product means that you will fix or replace any known issue. $154.28. I hope it is worth it to you Whirlpool. You lost a long time customer.

Horrible stove. Bought online. Get set up and its worst design ever. Have to lay down on floor to watch broiler. Cant even slide out. The stove top is difficult to clean. The cast iron grates are very heavy and have to move one side at a time. I Cant control low heat. Have to use back burner only. Then Crap builds up on back console. The oven grates are too wide apart, Have To supplement with racks from my other stove oven.

I replaced my 12 year old Whirlpool double ovens with the current Whirlpool double ovens. The new 30 built in double ovens have been re-designed to vent the heat below the lower oven. The ovens come with a part that pushes the heat down instead of straight out. My built in ovens have a cabinet drawer below and after using the ovens just 4 times over the holidays I noticed the heat is damaging the finish. According to Whirlpools service center I should have checked on that before buying/installing. They told me to stop using my ovens, that this is a fire hazard, but they are not responsible. They do not have a solution to this problem. This is a poor design on their part. There is a disclaimer in their installation booklet that came packed with the ovens that the installer gave me. It says the cabinets need to be able to withstand the heat of the ovens. The cabinets can handle the heat of the ovens, just not the hot air venting directly onto the cabinets below the oven. Where does one find cabinets that can withstand 400 degree heat being pushed directly onto them? As a customer I did not have that information until after the ovens were installed and it was too late to purchase another brand.

We have a Whirlpool top freezer that is a very basic model with no bells and whistles. It is over 20 years old and has had no major issues. Tears in door seal have occurred but is to be expected with age and use.

Despite my claim being submitted within the first 4 months of purchase, Whirlpool would not assist in solving our issue. We purchased all major appliances from Whirlpool, to furnish our new home in August 2021. All appliances were white. The top of our gas range began discolouring immediately following the first use. The inside of the four corners immediately began to ware due to heat. I figured Id have time to put my claim in, and thought to see if it got worse. Once I finally had time to deal with the issue, I contacted them only to find out that we only had 30 days from the date of purchase (of which included 3 months of waiting for the products to arrive) to claim the issue, given that it was considered Cosmetic. Easy fix, since theyd simply have to change the top of the stove, but Whirlpool denied our claim. Do not purchase this product, unless youre looking for a sub-standard product and customer service.

This is Whirlpool model MVWP835DC2. I bought brand new. Recently used about once a week. Got an alarm that indicated no communication to core unit. Talked to Whirlpool service and unit is out of warranty (20 months) and advised I should use authorized service company to come and diagnose. This took 2 weeks. Service man came, washer did not power up. He quoted that repairs would be $750 and not worth it, buy a new one. I went on internet and found YouTube videos that showed how to diagnose and fix. I called Whirlpool for new console, $350 and one month. Went to parts house and got part for $250. This fixed problem.I have a few problems with this machine and company. 1) This now turns out to be a known problem with these machines. The console fails. I am not sure how this is going to last 30 years. 2) Service man took nothing apart and could not diagnose problem with no power. He quoted $350 for the console and the balance for the core. He was guessing or pulling a scam. Take your choice.3) Part not available from Whirlpool because so many are failing.Thanks for making a great product.

Purchased the washer 11/26/12. Did not get extended warranty.... big mistake. By 12/1/13, control panel went out. Serviceman assessed ($100 service call). Quoted $495 to replace. ABSOLUTE JUNK! So very sad and angry that there is no recourse with Whirlpool.

I bought this washer (Whirlpool Cabrio) about 4 years ago. A year or so later, it started leaking; based on reading the troubleshooting guide we found that this was because the feet would continually get out of balance. After painstakingly re-leveling the washer every 6 months or so the washer now consistently leaks - even though its balanced/level! $508 to repair a machine I paid $787 for. No thanks. I agree too with the other reports that it doesnt get clothes clean. I just figured this was a feature those of us got for trying to be energy efficient.

Whirlpool WRF993FIFMOO: Refrigerator Problems: the doors do not close, both ice makers went out, The computer on the filtration will go off. Refrigerator had problems maintaining temperature since 8.12.17. The refrigerator no longer works. This is my second unit since 11.09.16. It came from nfm.com.

16 months after purchase, the machine starts displaying F71 codes, 6 weeks later F70. After calling Whirlpool customer service number on the User Manual, we were told that the washer was out of warranty and there was nothing that Whirlpool was going to do for us. I have a reasonable expectation that a brand new $800 washing machine will operate for many, many, trouble free years, but finding an electronic failure that has been estimated at $400 to repair, 16 months after purchase, is simply and obviously unacceptable. This is clearly a defect in design and/or manufacturing.

I called Whirlpool to have my dishwasher and fridge fixed. I knew exactly what was wrong with my fridge. I asked how much it would cost and was told $129.99. I asked why so much. I was told that it included the labor and service charge. I asked if I would need to pay for both units if I did it the same day. She said that the company provided a 30-dollar discount. I decided to only service the fridge at this time. I spent the entire day today, waiting for the service person to come. And when he showed up, I told him that the fridge needed a computer board. He then started telling me that it would cost $200 for labor. I explain that I was told that it should be $129.99 for service call and labor. And he said, No lady, its $70 for the service call and labor is $200. I then called Whirlpool where I spoke to multiple people within a forty-minute call to explain that this is absolutely wrong and that I am not going to pay for the service call. I then spoke to a Niki (3544) who is supposed to be a manager, who basically said my problem now is with the service company, not with Whirlpool and that there is nothing they can do even if they misquoted me. I agreed to pay $129.99 for service and labor, not an $70 service plus labor. I am so upset because I have been a client of Whirlpool for ten years. I have called for service on multiple items in my home, and I have never had a problem. This is so outrageous. I absolutely expect Whirlpool to rectify this mistake. I am also going to report this matter to the BBB and to Fox News. Whirlpool representatives should be able to provide a quote for one thing, and then when the service comes to your home, its a different amount.

Cabrio (h2low system) top load washer ..USA 120 volt - A true piece of crap... Bought 2010... Even when it does work, 5% of any load will NOT spin out... The damn thing will refill its tub with rinse water to redistribute load so as to get a spin out. SOMETIME month ago, thing just dies... nothing. Technician comes out for two hours its the shift sensor. Replace for 200+ bucks... done. Works for three weeks, dies, tech is back. 4 hrs... its a bad processor board. Ordered 140$ rebuild, comes in mail few days later. Tech is back, replaces board. We have smoke!! Looks like a bad motor part. I could go on... but why. Never ever buy one of these sorry pieces of dreck. Absolutely the worst. Poor quality even when it works. Horrible wash quality. Never again Cabrio. Remember it.

Plate in front of the door that is at the back of the water dispenser bowed out. Company will not fix even if the refrigerator is not a year old yet. Said it only covers things like this for thirty days. Do not buy a refrigerator that Whirlpool will not stand behind.

Whirlpool Cabrio washer - Its been a month now and still the washer is not fixed. The repairman through Lowes warranty service is the worst by far I have ever dealt with. I had new transmission put on, still wont agitate and smells hot. The washer is only 18 months old, well taken care of. This expensive hunk of junk is worthless and the aggravation for all this mess is worse. I called Whirlpool 2 times. The first time, I got a call with the standard oh so sorry bit. Oh boy, that gets the washer fixed. Not. I blasted them and Lowes again. I have had it with this mess. The repairman is supposed to contact Lowes a week ago for replacement. He has done zero. I called Lowes to check. How can they sell this junk to customers who pay for this washer? They know it is junk, Lowes and Whirlpool, so do the right thing and recall the junker for refunds to consumers.

I purchased a Whirlpool® 4.5 cu. ft. Front Load Washer with Load & Go Dispenser in 2017. By August of 2020 the washing machine was no longer working. The machine would continue to fill with water and not shut off. The machine would then give an error of E01 and F03 and drain all water within 5 minutes of the wash load starting. I had a certified Whirlpool technician come and diagnose the problem for $99. The technician said these error codes happen ALL THE TIME on Whirlpool washers. The technician tried to replace the water pressure switch with no success. He then spoke to a corporate office and was told we would have to replace the motherboard for over $500. The total cost for the diagnosis and repair was almost the exact price I paid for a new washer just 3 years earlier. I will NEVER purchase any Whirlpool appliance ever again.

I bought washing machine Whirlpool Cabrio Model WTW7300XWO two years ago. It only lasted 2 years and the tub seal and tub bearing went bad. I called Whirlpool and they wouldnt replace defective part on their dime. I talked to supervisor and they still refused to admit they needed to fix this broken product on their dime and make it last longer than 2 years. They claimed only a 1-year warranty. This is totally unacceptable to have a supposedly good washer that you pay $700 for (manufacturer price $899) last only 2 years! Very, very disappointed! I wouldnt buy from this company again!

whirlpool Cabrio Washer - I replaced my front loading Duet with this, thinking I was done with front loader. Designs are set to fail, liked the idea of no agitator, thinking can clean a lot clothes at once, boy was I wrong, heavy loads wont spin dry, forget sheets or blankets. The machine just stops, leaving everything soaked and you basically screwed, you can invoke a spin cycle but to help make rinse and spin out, sooo disappointed. Whats wrong with the designers of this product? They didnt try sheets to see if it would even work. I am far from over loading this too. Dont buy this.

Whirlpool Gold Convection Oven - I bought this new oven, cleaned it once. The bottom cracked where the spills had been. Since Id had it only two months, repair tried to say it was only cosmetic but had to replace it. Next time I cleaned the oven for multiple spills, (a year later) it cracked again, giving the bottom a shattered look where the spills were. I only cleaned it once and the bottom is ruined. I dont expect Whirlpool to stand behind this, but I agree these Convection Ovens require a Class Action Suit because they are selling faulty merchandise. Period.

I bought this washer less than 2 months ago and I am devastated to say the least as they are not even remotely cheap. Appears that is doesnt come close to using enough water or enough agitation to get even 2 pieces of clothing clean. What good is 5.8cu (largest size tub) if you cant even wash a load sized for non HE washer. I am forced to wash a 1/4 of the amount of clothing now vs my previous standard washer, if I even want half cleaned clothing. I have tried every cycle with no difference.Doesnt use enough water but appears to spend most of the cycle time, filling with water. I know that sounds contradictory, but there isnt really any other way to explain it. Might as well not even have an (agitator), I use that word lightly here, as it does nothing to help clean the clothing inside. Pre-programmed cycles are not enough to do what you need it to do. Because of the pre-programmed cycles, unable to place clothing inside, fill with water, agitate a little and then stop or pause long enough to let contents soak for a while. I really miss being able to do this with my previous Whirlpool washer.It doesnt matter how little or how much detergent you use, the results are always the same, clothing comes out partially dry and dirty. Usually requires 2 or more wash cycles to remotely obtain clean items. Most items never even go under the water, no matter how much water it decides to fill with. I am so disappointed with Whirlpool with this fiasco they call a washer, with their name on it and they should be also. I have never owned any other brand than Whirlpool, so I didnt hesitate to buy this set, as I had wanted them for several years and finally made the decision to purchase and what a mistake this was. Will never make this mistake again. Whirlpool needs to correct this for every customer that has purchased these washers or risk ruining their reputation.

Its been exactly a year since I first purchased my Whirlpool Refrigerator and its already giving me problems. The ice maker wasnt producing any ice so we replaced the water filter as suggested by the manufacturer. Now the refrigerator is not cool enough. This morning I was giving my kids cereal and poured milk into one of their bowls. After they tasted it the milk was spoiled. Yes spoiled. I was so mad I called Whirlpool and the fastest they can send a repair man out to my home is next week. Really? I said what about my food and my kids? They said its not their problem! I tell you they are so nice and friendly. They really care about their customers! Yea Right!!

We purchased a Whirlpool oven a year and a half ago. Today the interior glass exploded while cooking frozen French fries. Whirlpool customer service indicates that this is unusual. Whirlpool indicated that the only way they will repair it is if we pay $375. We declined to pay an additional cost for this product which failed to function safely. In a quick Google search, it appears that the oven glass fails more frequently than represented by Whirlpool. We are disappointed in this product and the companys customer support and lack willingness to correct a product safety issue.

Whirlpool GX5FHDXVB03 french door refrigerator: Continual water leaks. Condensation freezes in bottom of freezer compartment then leaks out on to floor. Per repairman, this is a common problem with this model which theyll come out and fix (remove ice and run hot water done drain line for a cost nearly $150) but it will happen again and again, etc. I cant tell you how many times weve had to perform this task. This is an engineering design defect that Whirlpool should fix.

My NEW Whirlpool top loader just stopped working. I bought it in June 2015. The extended warranty I purchased ended at the end of June of this year. Guess what happened a few weeks later? The thing died. Seems totally fishy! My parents washing machine lasted 20 years. Why does this one die weeks after the warranty expired?

My first washer a Sears Kenmore lasted us 25 years before giving it to our son who used it for another 10 years. This machine is compatible with that one. Both are simple with a few of bells and whistles. That is remarkable in todays gotta have all of the fancy gadgets mindset. The Whirlpool machine does a very good job of washing clothing...period!

Whirlpool gold series refrigerator - We obtained this appliance in 2013. The ice maker stopped making ice. Later on it began to make super loud popping noises. Stops cooling, doors are rusting, drawers are broken. We do not have extra money for costly repairs. The Whirlpool brand was worth $2500 and the letdown priceless. Do your homework before purchasing a Whirlpool!!

Purchased electric double oven range WGE555SOBS02, from Lowes end of 2014. Couple months it came on by itself, middle of night, 879°. Repaired panel 3x, then Lowes replaced stove, middle 2015. 6/26/2017 error message F2E1, control panel... stuck / shorted key. Out of warranty. Lowes and Whirlpool both claim no previous complaints. They will send repairman to assess problem, $150.

This is the worst washer Ive ever owned. It consistently gets off balance, doesnt clean the clothes, and is a perfect example of poor design. I have owned the washer for approximately 9 months, and hate it. Im getting rid of it as soon as possible.

Washer doesnt get soap out of clothes. Had tutorial from service man. Must use extra rinse every time and still have soap on dark clothes. Worst washer I have ever owned. Makes washing a lot of extra work and frustration. Have tried everything to no avail. Takes at least three times longer to wash clothes with all the steps I have to take to get soap out. I understand EPA demands for less water usage, but clothes still must be properly cleaned.

I waited years to buy this machine. I hate it!!! I agree with the other bad reviews. It destroys clothes. There is barely enough water in it to cover the bottom of the machine much less the laundry. Even deep water is a joke. It does not clean. I put it on the hottest water temp and I can put my hand in there and it is barely warm (it is not my hot water heater). My lightweight comforters come out all tacky and grungy in the middle. The softener dispenser (I use vinegar) dumps in the laundry (no it is not over full) (no I do not slam it shut). I can not let anything soak because the machine will drain after a few minutes and all my detergent, scent crystals etc. are all wasted. I feel like I have to take a survey and complete a questionnaire every time I do laundry. Can someone tell me how to put a comforter in there and leave that little middle eye open? They say the water saver is government regulated? Yup I need the government to do my laundry... I believe in saving water. I have a water saver toilet, shower, faucets. However I can not clean dirty jeans in a gallon of water. My clothes do not even get wet. How does whirlpool get away with advertising this machine can do king size comforter? The gentle cycle will tear apart anything I might put in there because there is no water and that blooming thing just twist and turns so it tears anything delicate. This is the 21st century. I think I should not have to babysit my washing machine. Why should I have to readjust everything in hopes it might be almost clean??? Place this here and that there, wipe the lint out before doing dark laundry. This machine belongs in the dark ages. It is so complicated yet it achieves nothing. A big rip off. I so tired of crying over this purchase. I hate this machine!!!

Whirlpool WRT351SFYW 21.1 cu.ft. White Top Freezer Refrigerator - Energy... Puts out a very irritating high pitch noise, unlike my previous Whirlpool Refrig. The old one was perfectly quiet. I believe Whirlpool is going down hill in every way. WP is buying refrigerators from 3rd world countries and slapping the name on them. The delivery people were very rude with me when I was unable to give them a tip, even though I had to supply my truck to shuttle the refrig. up to my house and help them unload it. I also had to go and find them when they would not follow my directions to my house. So, they kept the wrench I loaned them; they did not have their own tools for the installation. And they refused to return it when I asked them to do so. Denvers customer service refused to respond in any way to my requests for information or complaints about the noise and delivery. Finally, their head office contacted me a month or two later, and the customer service person had initiated the discussion in argumentative attitude despite my saying I did not care anymore. I gave up on them and dont expect anything from Whirlpool anymore. While she told me that there are standard levels of acceptable noise that come from their refrigerator, she refused to acknowledge that they are not my standards, and I am the customer. Besides, I had an older Whirlpool refrig. that did not make any noise. I am sorry trusted WP. When I tried to upgrade the old refrig. - it was an expensive downgrade! Buy LG or Amana - wished I did!

We have had the same problem with the magnetron in our Whirlpool Microwave Hood Combination. Replaced this part in Dec. 2012 after warranty expired. Cost of repair was nearly cost of microwave. Magnetron went out a second time this week. When I called Whirlpool customer service, the management rep was very hard line about the warranty on the unit and parts. Very clear this company has a product reliability issue and does not want to keep its customers. I dont plan to purchase another Whirlpool product ever. What a frustrating disappointment!

I bought a whirlpool Washer in 2011 which I bought an extended warranty. Thank Goodness! It has broken every year. At first I was ok since they always fixed it. It is very inefficient and the clothes are not clean. But today I am so ticked. It broke in Sept. and they have come out twice and cant fix it. Now they say it will be Dec. before they can fix it as part is backordered. REALLY!!! Im expected to not have a washer from Sept. to Dec. with no compensation! I have called both Whirlpool and the warranty company and they say thats just the way it is. I WILL NEVER BUY A WHIRLPOOL AGAIN. The warranty service is through Federal Warranty Service.

Does clean well but I notice that even on heat drying there is still water on the inside of the door when I open it. I have loaded it up and even the glass baking pans came out sparkling. I would recommend this middle of the road priced dishwasher.

After careful research, I purchased a Whirlpool microwave 2 years ago. Model WMH2175XVT-2. It looks brand new. Three months after the extended warranty expired, my microwave wont heat anything. Ive tried all the suggested troubleshooting in the manual. When I called Whirlpool (the number right inside the microwave door) I get a recording that asks me if it has been more than a year since my purchase. I can only say yes because even the extended warranty with Sears had expired by three months. Then Im directed by the auto-operator to schedule a repair service. Im fuming and seeing dollar signs and no human to talk to, so I hung up. I googled my problem and was asked to pay $50 by an online repairman, so I clicked out of that window not wanting to sink more money into a bad purchase. Then I found a website from a consumer saying the Whirlpool Company admitted it was a bad magnetron with this model and that they have had a lot of problems. They should have recalled this microwave model or offered to repair or replace it for free. I have just decided that I will no longer purchase Whirlpool products. As soon as my oven and dishwasher die I think Im going back to Kenmore products.

My ref. stopped working. I troubleshoot it and did not work. I filled out a service request back on February 2nd, 2015. I got an email back from a subcontractor called Active Appliance INC. with a date service on February 6th, 2015, 4 days after my service request, and that is the only available date. The technician arrived while I am not at the house, however I talked to him before he started the work on my refrigerator and asked him kindly if he can call me after founding the issue, and he assured me that he will. No call and when I arrived home I found that he told the attendant that the refrigerator is not working and he has to report to the office. REALLY! We know that! Anyway I called Active Appliance and the customer services rep. told me that she could not answer with the diagnose until she speak with the technician and that will be Monday February 9th, I asked if I could speak with a manager, and her reply was Our managers do not talk to the customers. I had to hang up and call Whirlpool customer services and spoke with a nice gentleman, that he was not happy with Active Appliance INC. services. He placed me on hold and called them and within 3 minute he got back with the news, what was wrong with the refrigerator, electric computer panel burned out and then the fan continue to work with no stop, so it burned as well. He assured me that the services will be done no later than Tuesday February, 10th.While on the phone I got a call from active appliance and this time she wanted to know if I am warranted. I told her that I have Whirlpool on the other line and they assured me that I am. She said that it does not matter and she has to get something in writing. I placed her on hold and talked with Whirlpool and he assured me that he will contact them and email me a confirmation, which he did. By Tuesday February 10th, no call no follow up. I called Active appliance and they stated that it would take up to 14 working days for a part to arrive. I called Whirlpool and spoke with a customer services manager, and she got on the phone and told me that they are going to do their best and get back with me. Today February 16th I got a call to cancel a work service order due to technician calling sick and reschedule for February 25th Wednesday, I told her that they did not call to schedule the service first place, her answer was Never mind, I am calling to cancel anyway. Would you like to take this appointment or NOT? I asked her kindly to reevaluate their service procedures and the way they handle their customer, and I told her that I bought my refrigerator from Whirlpool and they are the company in charge of their product and I do not wish to continue this dialog with Active Appliance!I called Whirlpool and the customer service gentleman was helping me and we got disconnected, however when I called back they were closed for the day, however the customer service has my phone number but I got no phone call!!!! I think this is the worst POOR service I got within the last 20 years!!!!! I hope someone at Whirlpool care about their services and can contact me to handle the issue.

We have recently retired and moved into a smaller home. The kitchen needed to be furnished with all of the normal appliances. We bought two Whirlpool products, a refrigerator and trash compactor. Since we are living on a fixed budget, I was hoping that the furnishings that were bought would last as long as our past appliances did. However, our brand new refrigerator after two and a half years needed to have a new light installed. We called Whirlpool and set up for a repair. The repair was $290.00. We paid the repair man working for Whirlpool, then called Whirlpool and asked if there was anything they could do to help with the cost. They suggested that we buy a protection plan. Both of the refrigerators we have owned during the past fifty years lasted twenty plus years. This one only went two and a half before having to be serviced.Whirlpools answer to my request of helping out with this $290 service call was Sorry, you should have bought a service plan. I wish I would have gone with either of the same brands that we had in the past. Those being, Sears and Sub-Zero. I would suggest that those of you who are contemplating buying a kitchen appliance, choose a company that has a product that will go more than two and a half years without having to be serviced. Neither of the other refrigerators that we had ever had to be serviced. They stayed with the houses we sold.

Pros: The refrigerator is large and roomy, easily adjustable glass shelving, and easy temperature controls for the refrigerator temperature and freezer temperature. Cons: the refrigerator is bulky and limits space in a small kitchen. The lower freezer door does not seal very well and requires frequent tweaking and adjusting around the door seal. Also, the freezer handle becomes loose easily and requires tightening fairly often -- which is a pain to get on the floor on your back (and a flashlight plus a special wrench) to tighten the handle.

Purchased a GGE388LXS04 electric range in June of 2013 from Lowes. In September 2013 one of the top burners went out, under warranty Whirlpool repaired the burner. Now after attempting to use the self cleaning mode for the oven, the ovens (top and bottom) along with warmer device do not work at all. This issue is evidently a major issue with Whirlpools electric ovens. Will call Whirlpool tomorrow as the oven is still under warranty, will also call Lowes and see if they will replace the oven with an oven with a comparable brand. Wish I had read this site before we purchased this oven. A very bad experience.

Whirlpool is a very good company and their products work very efficiently! If I had a choice to choose in a different type of washing machine I don’t think I could choose. Whirlpool is very reliable. Their older machines as well as their newer machines! They last pretty long. The dryer is dry very well as well as the washing machines agitate your clothes to get them clean.

My husband purchased a Cabrio washer and dryer pair for Christmas 2010. I have faithfully used the affresh every month, and spent a fortune on it I might add. But for about the last year or so, no matter that the washer has been cleaned at times when the load is finished there is all kinds of black stuff in the tub and on the clothes. The tray under the detergent dispenser is all black and nasty and impossible to clean thoroughly. The black stuff will come through the holes in the tub as well. Water stands in the bleach dispenser at times, fabric softener does not all dispense, the LID is broken and has been but I cannot afford over 200.00 for a LID and about 100.00 to have repairman to put it on. We do not have heavily soiled clothes that would create excessive dirt, never have had and we are now retired so we surely dont now. Bottom line, I thought maybe this would be the last washer I would need but I hate it. It is only 5 years old but I am stuck as I cannot afford a new one now. Factory rep says if it is cleaned as it should be, I should not be having this problem. Not true, it has been cleaned as recommended!!!

I have bought Whirlpool washer (small size) and dryer less than 2 years ago. The washer started to develop an error f6, as it shown. Finally, machine could not work as far as warranty was expired. The Sears technician made very quick overlook and told that probably engine was gone and advised to buy a new machine, as repairing parts are not available in Canada. He charged me 96 dollars for that.

I have a 4.5year old Cabrio washer. Ive replaced the water pump 3 times due to a weak plastic part which keeps blowing out due to pressure. Now, the unit is leaking rusty, black fluid from the bottom. I purchased it at HH Gregg in Indianapolis, In. Svs tech called. They have never seen this on such a new unit. Parts and labor will equal $400.00. Calling whirlpool customer care did nothing. I offered to pay the labor of $100, If they would be willing to pay for parts. Talked to a supervisor who offered to sell me an extended warranty costing $300.00. I am a stock owner in Whirlpool, no joy, dissatisfied with faulty product. They are unwilling to make this situation right. The unit is poorly made. I think a $800 unit should last longer than 4-5 years. In 2006, Whirlpool stopped offering a 5 year normal warranty on their units. Supervisor would not let me talk to anyone else.

Ive had the WDF510PAY dishwasher for 3 years and the circulation pump broke. To be more specific the impeller inside the circulation pump warped and then basically got lodged because it became oblong and then it wouldnt pump water to the spray arms etc. I bought a new pump because the warranty only last a year. The pump cost around 90 bucks. After not even 1 full year this factory replacement pump failed again. I reviewed other Whirlpool dishwashers more expensive and I found they all have this same junky circulation pump. Im not sure of a better dishwasher but I would never recommend a Whirlpool dishwasher again. They also use the same circulation pump in Maytag and many other brands. Whirlpool or whoever designed and sold this pump to Whirlpool should be tracked down and beaten. Simple products like dishwashers should last more than 3 years. The technology is nothing new. A product should last 10 years at least.

I have been buying Whirlpool appliances most of my married life. Our most recent washing purchase is the worst machine I ever owned. I have ruined more clothes, rugs, sheets and towels, etc. than I ever have in my 45 years of doing my own laundry. In fact, I do not EVER remember a washing machine destroying any of my articles. I just pulled 2 almost new rugs out of the washer only to find they have been destroyed! I am pretty sure it is the extremely fast spin cycle that is destroying my items. I know it cant be the agitator because it doesnt move fast enough to even clean the clothes. And the stupid load sensor is absolutely worthless! It does not dispense enough water to even cover the clothes let alone clean them. Go back to the old machines that did their job without destroying anything and actually cleaned the clothes with an amount of water that I chose. I ABSOLUTELY HATE this machine.

Purchased a new Whirlpool washer and it has the sensor-- like I am too stupid to decide on the level of water to match my load-- not sure why I got an agitator because I am the only thing it agitates. The clothes just sit there in its own filth and then go in the dryer. Actually put a stained item in the wash to remove the stain and instead it just spread to other clothing and has stained and possibly damaged them. Washing the same clothes 3 times is not saving energy, water and time for me.

We bought this washer brand new and as soon as it was outside the one year warranty the bearing went out. They had to order a whole new drum kit. A MONTH later I had a running washing machine again. The day after it was fixed it started leaking underneath the machine. Serviceman came and looked at it and said No must be the hoses (my responsibility to fix). Nope kept leaking and two months later Im doing laundry and an entire load of water floods my laundry room. Drum broke again!! SIX WEEKS LATER I still am waiting for a new drum. I had to fight to get Whirlpool to fix it again and they wont even return my calls about why its taking so long! We are a family of 8, so doing laundry at a laundromat is outrageous! Dont ever buy Whirlpool washers!!!

Duet Washer GHW9150PH0 - The washer is about nine years old. Last year I got the dreaded F-11 error code, and had to purchase a new controller board and install it. Now the spider arm on the basket has snapped (cast part). Ive been on the phone with Whirlpool for over a half hour now, and all I get is We have to send a service tech out, and you have to pay for them. I have the broken part in hand, I know the Whirlpool part number, yet they want me to pay for a tech to come see the part and confirm it. Ive been unable to talk to a manager yet, none are available.Eventually the lady agreed to replace the broken basket, after telling me at least five times she could not, but she refused to replace the tub which was destroyed when the basket broke. Ill be calling back to talk to another agent soon.

I had the best experience when I purchased my washing machine and dryer. The personnel were professional and very pleasant. I am quite pleased with my washer and dryer. I have had a couple of minor problems but the warranty that I had on them was excellent.

I purchased a new Whirlpool Cabrio washer and it has been nothing but a headache. The machine constantly rips our clothes and stretches them beyond repair. Now, the washer keeps showing an F1 error code and I have to restart the machine three times to get it to start. It also stops in the middle of the cycle and I have to restart it. What a piece of garbage! I called Whirlpool several times and they do not stand behind their products. Do not buy Whirlpool. I filed a complaint with the Attorney General and I suggest anyone else having the same problems should do so. Maybe we can get this machine recalled.

My water heater stopped lighting. I found out that I needed to replace the thermocouple. I wasnt able to find the right one anywhere. I called whirlpool and they sent me the parts I needed totally free. I was so happy to get it in the mail the next day cause I have gone 1 week without hot water. I went to work and got a call that my kids are dizzy and throwing up. The house had filled with carbon monoxide. The only thing that saved us was the fact that my AC unit for the downstairs was broken, so it could spread the carbon monoxide to where we slept. The gas company said that we most definitely would have not woken up. I now have a notice for hazardous material on my house. I thought we all just caught the flu. I had no idea that we were being poisoned because of this damn water heater. I could scream. Im a single mother with four kids and a sick mother and cannot afford a plumber for this madness.

This washing machine started giving us trouble just a few months after purchasing. Have had repairman to our home 5 times in 3 years. Last time repairman came he said future repairs would be very expensive & we should purchase another machine. Whirlpool will not have my confidence again unless they recall this machine & fix all problems.

Bought a stainless steel Whirlpool Gold bottom freezer in 2011. I purchased an extended warranty from Lowes (4) years, and still have another year left on it. Im constantly having to mop up puddles that form under the right front of the refrigerator. I read someone elses review with the same issue along with a sheet of ice forming in the bottom of the freezer and having to chip it out so the freezer drawer will close! Im calling the warranty company today.

My refrigerator is a side by side and its freezer compartment is small (width). Whirlpool is always my brand of choice for household appliances. I personally would not choose the side by side design again but I would choose Whirlpool.

We bought a refrigerator Model# WSF26C2 EXB last June 2012, and it broke down! Our one-year manufacturer warranty did not cover for any food loss. We would not recommend Whirlpool refrigerator to anyone. We called at 12:30 pm and they could not send anybody out to repair the refrigerator until the following day. Bottom line is, there is no compensation with Whirlpool.

DO NOT BUY THIS MACHINE. Mine is less than 2 years old. First one month after warranty expired, the clear lid cracked...$350 to replace! Then a few days ago a rusted circuit board came apart and jammed up my washer. This should NEVER happen. I contacted customer service and they told me that they are not covering this problem and that the service call is $175 and cannot estimate the repair cost. They also could not send a repair person out for 5 days. The washer has not been repaired yet so I do not know the entire cost but it will be expensive!

Bought new Whirlpool duet washer 4.0 couple years ago. Started making load noise. Started checking and its the rear bearing and sounds of it will cost more to replace than to buy a new one. Found this page and after reading review after review, I will not spend a dime to fix the junk product from Whirlpool. Going to put in the dumpster and never buy another Whirlpool product. I have never seen so many complaints about a product and many being the same bearing problem. Where is our recall process? Its ok to rip off people over and over with no consequence. And why do large chains keep their product? Guess theyre in on the rip off.

This is about my Whirlpool Cabrio top load washer machine (model number WTW6200SWD, serial # CT3670597). I bought this machine in 2007, and soon after, I was having problems with the F1 code. After several trips back and forth to reset the code, so I can get the laundry done, and many frustrations, it was time to call Whirlpool to resolve the problem. I find out that there was a recall for this ongoing issue. They sent a technician to replace the mother board, and everything was fine for some time. Soon after, the machine was giving us more problems with the F1 code, and the UL code. It doesnt matter which way I try to balance the load. This piece of junk will not work. Whirlpool needs to stand behind this issue, and recall this washing machine for good. Every customer should be entitled to a full refund, and a compensation for the many hours of electricity, aggravation, and frustration, wasted trying to get this junk to work.

Whirlpool Washer Front Loader - Ripped off! It cost $250.00 to repair; the serviceman was at my home all of 15 minutes. The below or otherwise known as the rubber seal was ripped up and caused my washer to leak water all over the floor. I washed a load of laundry, 1 item being my 2-year-old granddaughter’s pants that had a 4 zipper in the pant leg. The serviceman suspected the damage was done by the zipper. So how many of us wash clothes with zippers?!I called and ordered the part from Sears thinking this was possibly something we could fix ourselves, only the part was on back order and would take a month before it was in. Therefore I looked online and could purchase the part, delivered for $91.00. I called for repair service to ask them about it. He said they could be difficult. It would take him about an hour to put it on. Guess what, it was on in 5 minutes. Now, Im even madder because I know I could have done this myself. Whirlpool! Oh yeah, I forgot to mention this was 1 and a half years old; we’re a family of two, no warranty. Think people, we’re getting ripped off.

I purchased an Electric Whirlpool Aqualift convection range in November of 2012. This product is garbage! The oven doesnt work well (temperature is always off), the Agualift cleaning method doesnt work well. You have to self-clean to clean it. The most troubling problem is that just after a year of owning it, the finish on the control panel started to crackle. I called Whirlpool, and all they can do is send me a replacement part for which I have to pay for and have installed. My last GE range lasted over 15 years. This range is garbage from day 1. Hate to see what it will look like in another year or if it will be working at all. BEWARE - DO NOT BUY WHIRLPOOL PRODUCTS!

Our new Whirlpool Side-by-Side Refrigerator is very versatile as it serves the needs of a busy, family kitchen. It is heavily used storing cold foodstuffs to feed our family of four, plus two active grandsons. Being able to re-configure the shelving space enables us to adjust the main compartment accommodating items of different sizes (think a thawing turkey or a 24-can case of soft drinks!) to ensure our most functional usage. The same can be said of its freezer space - it too features built-in slots to reposition shelving for varied size packages and boxes. Convenient in-door water and ice dispensers round out the beneficial features of this attractive appliance.

I purchases a Whirlpool 32 Cubic foot 3 door refrigerator in stainless model WRF992FIFM back on November 29, 2016 from Costco. I noticed that it was not making ice and that the refrigerator was around 50 degrees. This was on October 21, 2017. I called Costco and they contacted Whirlpool who sent out a service person on October 25. I am still without a working refrigerator and it is November 9, 2017 as I am told that a circuit board needs to be located.I have called both Costco and Whirlpool and no one seems to be worried about it. I was told by Whirlpool that if a part is not available by end of day Friday November 10 that I will be considered for a replacement. Considered really? I have never experienced such deplorable customer service on both Costco and Whirlpools part. It appears that this model is a lemon as there are large numbers of complaints on numerous websites. I asked for a refund due to the bad reviews and lack of parts and was denied. I will call on Friday for an update.

I am a mother of 4 children and 3 grandkids, I love cooking and baking. Before I can post a review on a product or appliance I like to wait and give it enough use to test it. About 2 years ago I purchase a Whirlpool range. I trust the Whirlpool brand because is durable, easy to maintain and simple to operate. After owning my first Whirlpool refrigerator for over 15 years, I am happy to post my review on my almost 3 years old Whirlpool gas stove and oven. I am a satisfied and proud customer of Whirlpool!

In 2002, I purchased an EE3Z50RD055V 50 gal. Whirlpool hot water heater. Recently several solder joints on the computer module became unsoldered so I cleaned the joints and resoldered them. But several months later another joint became unsoldered so I thought Id just purchase a new module. I called 1-877-817-6750, explained the problem to the young lady. She informed me that they would ship me a new one overnight. I asked her how much this would cost and she told me there would be no charge as it had a lifetime warranty. SURPRISE! Thats what I call customer service! A few years ago, I purchased a Whirlpool Duet front load washer and dryer. Now Im twice as glad that I did. My wife and I LOVE the Duet.

Whirlpool Dishwasher is 5 years old. Used in a one-person household where dishes are washed approx.. every four days (rinsed before placing in d/washer.) Recently at completion of cycle, 2 of water remained on the bottom (still there.) Whirlpool told me it sounds like I need a new pump, the cost of which would be approx. $300 (tech visit and evaluation, parts and labor.) I understand appliances dont last forever but I expected more than five years.

This microwave oven has worked well now for about six months and overall we have no complaints. My only complaint is that it has a cheap feel to it, especially when the door is closed...it creates a rattle type hollow noise....it just does not sound like it is well made. Time will tell I guess. The unit works well and heats fairly evenly. The cook options are plentiful but we rarely use most of them as we are usually merely re-heating food or coffee. The defrost cycle does work well for us.We purchased this microwave oven as well as a Whirlpool Range and Whirlpool French Door Refrigerator at the same time from a small Home Depot. Whereas that store had the microwave on display it did not have the other two on display and therefore we purchased them sight unseen....a BAD, BAD mistake. I have reviews for those two so I will say no more about them here. Thus, overall, we are very pleased with this Whirlpool Microwave Oven and would recommend it.

I have a front load washer by Whirlpool and a motor stopped working on the drain. When I called them, they told me it would be $200.00 for the part. I dont understand why they dont stand behind there product. What can be done to make these people fix there stuff? This is there product, if they cant do it right, then find a new job!

Bought top of the line KitchenAid refrigerator $4500... Completely stopped working in 3 months. Cannot get ahold of anyone at Whirlpool & their phone system is ineffective. Appliance technician came out, cannot get the parts he needs from Whirlpool!?! He said that if he cant get parts in 21 business days then Whirlpool may consider replacing the fridge. Is this a joke?!!! I have a 1970s Frigidaire still working!

I purchased 4 whirlpool appliances at Leons in Mississauga. The side by side refrigerator was replaced within a few weeks. Got a new one and have had that one fixed at least 3 times already. The stove was serviced 3 times now, the washer broke so many times. They gave me a refund. The microwave broke as well. They told me it was not fixable, then I called Leons and they said it was too old. It was only 18 months old. Did not get anywhere with the microwave. Had to buy a new one. The only appliance I had that didnt break was the dryer. So far. The fridge now has broken inside, the crisper wont slide in and out at all. Cant be used. I bought a warranty on all the appliances, and even though I had a warranty, when a coin got stuck in the washing machine because the drum inside kept banging because it was in need of new struts, they still charged me 135.00 to fix it. Two to three weeks later a repairman came and put new shocks on it. Finally after having it repaired about 5-6 times in a year and half they gave me a refund at Leons and I went to pick out a new washing machine. Overall I have spent about 6-8 hours on the phone complaining and making appointments with Whirlpool Canada.

Yesterday morning I was in my bedroom when I heard a bang... I went in to the kitchen and looked around and couldnt see anything. Then I saw my cat sitting on the floor and looking up at the microwave... It was then I noticed that the glass on the front was all crazed and making a tinkling sound. Several pieces had fallen on the stove top underneath. I had to call the repair man who said he had never heard of this before. He had to remove the door. I could not use my stove with the danger of glass falling in to food. He had to order a new door and I had to spend $65 then. When he puts the door in, it will be another $200 or more.

Immediately after purchasing an entire kitchen of Gold Series kitchen appliances including the refrigerator with bottom freezer in 2/2013 from Lowes we began having issues with the refrigerator. I am not an engineer and dont profess to be, but even I can figure out that the whole thing is a problem based on a design issue. The top drips water consistently and has from the first, which has been addressed numerous times. Ice maker replaced trying to fix the situation two times. The freezer guides were messed up and off from the beginning, and had to be ordered-waited for, then installed. In total a repair person has been here, an inconvenience on our part - 7 or 8 times and we still dont have a refrigerator that works properly!The last time we had someone look at it, there was a part that had to be ordered from, yes, Mexico and we had to wait a week or so and they told us they could rent us a loaner!!! Are you kidding me?? I should have kept the old 26 yr old fridge in my garage that is still working that was built in America! After buying $8000 in appliances and supposedly a top of the line brand name that in the past has shown integrity to their products... I pay my bill each month, because if I didnt someone would put it on my credit. But who puts it on Whirlpools credit? Who is going to hold them accountable and how many complaints must there be in order for someone in the government to step up and do something to a company that is taking tax dollars from our US and sending it to other countries but selling less quality products to those who do pay the taxes? I am ready to sign a petition! I should have gone with the other brand! Any other brand would have given me a better shot than this of having less of an issue! Terrible experience and certainly NOT GOLD! Shame on YOU Whirlpool!

Clothes never feel clean, feel gritty and linty. See grit in dryer lint container all times after drying clothes. Always use extra rinse to no avail. Worst machine I have ever used in my 82 years. Now itching all over my body.

We purchased Model WTW81920758200YW0 on September 8, 2012. Its performance has been unsatisfactory, not cleaning the clothes as advertised. Not long after the warranty expired the main bearing failed, bringing a local service technician and we were left with a bill of over $300.00. Yesterday, the machine stopped in mid-cycle. The display went blank and the lid lock would not release. I called a local service company for a visit and the soonest a repairman could show up was next week.A call to a service we had used for the bearing surmised that without knowing the cause of the failure they could only guess that a circuit board was at fault. That visit would be over $300.00 with labor and materials. That was the last straw. We broke the lid lock to retrieve the contents and took a ride to buy another brand of washer. We went back to the appliance store where we purchased this machine to buy a Samsung front loader. The salesman apologized for selling the Cabrio in the first place. Good money after a bad product.

We bought a Whirlpool model WFW5620HW front-load washer at Lowes. The unit shook so violently during part of the spin cycle that the Whirlpool-authorized service company technician said not to use it while parts were ordered. It seems the balance ring was not functioning. Parts ordered were shocks and tub assembly. The technician suggested trying to get a whole new unit, as the repair is so intensive he had only done one or two in his career.Whirlpool customer service said they would not replace the unit, and an escalated request had the same response. I think this is terrible customer service - when there is such intensive failure in the unit, they should provide a brand new machine. The work has not yet been done - we are without use of a washer for an unknown period of time, since the order of a tub assembly is so uncommon that they do not have a time estimate. Needless to say, we will never buy Whirlpool again, and suggest you do the same.

I purchased my stove in June 2020. I had no idea it was to be connected to the internet, but no big deal. Had I known of all the other quirks I would have thought twice. 1: A red light comes on to tell you a burner is on but not which one. 2: A red light appears when a burner is hot but it doesnt show which one. 3: Only 3 burners out of 5 can be used for cooking the other 2 are warming and melting ONLY. 4: The stove updates its software whenever it feels like it and shuts off the oven and burners. 5: Periodically I have the oven on and it just turns itself off!6: The touch controls for the oven are in a bad spot because if you accidentally touch them when the oven is on the oven will shut off.Not sure if it has any serious problems just the inconveniences listed.

Im yet another angry customer who is dealing with a defective Whirlpool hot water heater purchased from Lowe’s, still under warranty, and it failed. The thermocouple appears to have failed and, amazingly, the part is nonstandard in that it screws in backwards compared to every other HW heater. Lowe’s doesnt carry the part even though they sold the HW heater. When I contacted Whirlpool, they agreed the part is under warranty and will send one, but I have to pay shipping for a minimum of $10 and a week to wait, plus having to get the part installed. Obviously, I am one of many who bought this defective appliance. Whirlpool used to be a good company, but Ill tell everyone to avoid them in the future. Meanwhile, I have no hot water and its freezing in Cincinnati.