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Whirlpool Washer Model WTW8120HC
5.3 cu. ft. Smart Capable Top Load Washer
Skip adding detergent to every load with the Load & Go dispenser in this top load washing machine. Presoak, scrub and wash in one spot with a built-in, dual temperature faucet and pretreat brush. Create customized cycles for your smart capable washer in a few touches and manage laundry from your smartphone to stay connected from anywhere.
Manufacturer: Whirlpool
MODEL: WTW8120HC
MSRP: $1244.00 USD
Whirlpool Washer Model WTW8120HC Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE: dET
PROBLEM: Detergent cartridge not detected in the dispenser.
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE: Int
PROBLEM: The cycle was paused or canceled.
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE: rL or F34
PROBLEM: Items were detected in the washer during the Clean Washer cycle.
FIX: Remove items from the drum and restart the Clean Washer cycle.
CODE: Sud or Sd
PROBLEM: There are too many suds in the washing machine.
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE: F5 E2
PROBLEM: The door is not locking properly.
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F7 E1
PROBLEM: Indicates a motor speed sensing error,
FIX: The motor can not achieve the correct speed for the cycle selection. Check that All the shipping bolts have been removed, the washer has not been overloaded, press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E1 or LO FL
PROBLEM: The washer is sensing a low flow of water.
FIX: Check that, the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling). There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E2
PROBLEM: Indicates there is a problem with the Dispenser System
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE: F9 E1
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE: Other F# E# code
PROBLEM: Indicates other error
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,
Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,
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Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,
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Whirlpool Washer Model WTW8120HC
I have a 4.5year old Cabrio washer. Ive replaced the water pump 3 times due to a weak plastic part which keeps blowing out due to pressure. Now, the unit is leaking rusty, black fluid from the bottom. I purchased it at HH Gregg in Indianapolis, In. Svs tech called. They have never seen this on such a new unit. Parts and labor will equal $400.00. Calling whirlpool customer care did nothing. I offered to pay the labor of $100, If they would be willing to pay for parts. Talked to a supervisor who offered to sell me an extended warranty costing $300.00. I am a stock owner in Whirlpool, no joy, dissatisfied with faulty product. They are unwilling to make this situation right. The unit is poorly made. I think a $800 unit should last longer than 4-5 years. In 2006, Whirlpool stopped offering a 5 year normal warranty on their units. Supervisor would not let me talk to anyone else.
In 2008, we purchased a Whirlpool Gas Water Heater from Lowes. Three years later the tank started leaking (this water heater had a 6-year warranty). Per Whirlpools instructions we were to return this one to Lowes for a refund (in hindsight we should have taken the money & went elsewhere to purchase a better brand!). As our plumber was removing the leaking heater we went to Lowes to purchase a new Whirlpool Water Heater upgrading to one with a 12-year warranty hoping that this one would last, it was advertised as the BEST one Lowes sells! After our plumber swapped out the heaters we returned the leaking water heater for our refund (remember this one had a 6-year warranty & only lasted 3 years).This past June (2015) our water heater stopped working, turns out the thermocouple went out which shuts the gas valve off. Called 5 plumbing companies in the Metro Phoenix area, not a single one would work on it! We researched the repair, called Whirlpool & was told that this water heater was out of warranty. Wait a minute! This one has a 12-year warranty & it is only 4 years old! Whirlpool told me that it is a replacement water heater so the warranty for this water heater is only 6 years (from the 2008 date of the purchase of the first water heater). It didnt matter that the replacement water heater was a different model & was more expensive than what was refunded to us. We replaced the thermocouple ourselves & got it going again. Last week it started leaking, called Whirlpool again got the runaround again, called a plumber who replaced it with a new Ruud for $1000.00 (Water heater + Labor).We went back to Lowes to try to get their help resolving this, the store manager said this was a Whirlpool warranty issue. We ended up taking the junk Whirlpool water heater to a recycling facility and getting $2.50 for it. Bottom LINE!! READ THE REVIEWS, THEY ARE TRUE!!! There was a class action lawsuit with a settlement of which I never received a notice for, I read about it online this summer, but it was too late to opt in. Dont waste your money on Whirlpool water heaters, no one will repair them, Lowes wont stand behind the products on their shelves, they get your money & hide behind the manufacturer & Whirlpool has very nice script to get you off of phone! Whirlpool used to be a trusted brand (do your research, I think they are the manufacturer for certain store brands! ). Our new Ruud water heater has a faster recovery than either of the Whirlpools that weve had; the drain valve is brass, not plastic like the whirlpool, it is overall a much higher quality.
I purchased a Whirlpool 12-gallon point-of-use water heater as a booster when I was going to get a tankless and when we decided that we didnt need a tankless, I tried to get an RA number through the manufacturer so that the store could give me credit, as it says directly on the water heater, Do not return to store. They said there is nothing that they will do and it cant be returned to the store. So, what am I supposed to do with this water heater now? Before I knew this was going to happen, I purchased a 50-gallon Whirlpool water heater as well. So now, I have the 50-gallon that I have had to replace the element for already and I have only had it for less than a month and a half, and the 12-gallon is just sitting in my garage. Im completely irritated with this company and do not recommend anyone to go with this company! This is the worst customer service!
I bought a Whirlpool Gold refrigerator four years ago, June 2012. Today, 9/20/16, I found out that the ice maker has to be replaced to the tune of $350! The repair person told me that Whirlpool has the worst track record, and of his service calls, he has at least three to five Whirlpool refrigerators per week! This is a terrible lack of quality. When youre spending over $2,000 for a refrigerator, you expect it to work for more than four years. Not only that, but I have e-mailed Whirlpool Customer Service twice and have been ignored completely. This is my last Whirlpool product, and I urge you to stay away from them. Samsung has a much better track record.
I have always like the Whirlpool brand in general. It is a well known company and the products have always been of quality. I will say that recently I discovered that Whirlpool will only allow their own technicians to work on more current washers and driers and that is concerning since I have always used a technician I know and trust.
Does not get clothes clean. Period!! Takes just over 1hr. Noisy, lasted 3 1/2 years, transmission broke, take the warranty with a washer/dryer. Whirlpool was the top of the line, front loaders give less trouble, agitators clean better, go for the cheaper versions, our loaner Whirlpool, WTW4850H or WTW4950H washes quicker and cleaner than the Cabrio Energy Star.
Whirlpool Washer W10740628A - So disappointed! I have made adjustments for a year trying to get clean clothes from this machine. Compared to my previous machine which wore out, I now use more water because only deep water wash provides enough water; I always choose double rinse because if the machine does not clean, I do not trust it to rinse effectively either. I use more Tide than previously per wash; I use more Clorox than previously per wash. Everything from tea towels to heavily soiled jeans show stains and soils after washing. Instructions say not to spread the item in the washer but allow it to stack on itself, so twisted and tangled wet clothes are the result. I try to soak and scrub all visible dirt before I start the machine now; additionally, I use a mop or plunger or my hands to thoroughly immerse the clothes in the washer, somewhat like my mother did in 1950s. What on earth is this about and what is the buyer supposed to do???
Bought a Whirlpool refrigerator at Home Depot in 2018. It has been a $3,000 piece of junk!! Customer service is garbage!!! They refuse to address a persistent problem since the day we bought it. Do yourself a favor and buy another brand!!
I purchased a brand new Whirlpool Cabrio Washer from Sears less than 5 years ago and am junking it! It has all the same problems everyone else has mentioned. I have had it serviced for faulty motherboard, unbalanced tub, broken lock mechanism. It had rusted out on the inside. Clothes are never clean and it constantly becomes unbalanced in spin cycle. We have to stop and rebalance every single load 3 or 4 times--or more if trying to wash a set of sheets or two or more towels. Cant leave the machine unattended for even a few minutes. I might as well be hand washing on a scrub board at the edge of a river! Waste of money and Whirlpool Customer Service wont say anything but should have purchased extended warranty! What a load of crap from what was once a reputable company that used to make a reliable product. WARNING--NEVER BUY A WHIRLPOOL WASHING MACHINE!!!!!
The shelves in freezer don’t lock into anything so if you don’t balance the food right on the shelf it will tip over. I had to replace the fan motor in freezer. The refrigerator is only 4 years old. The little tray under the water and ice outside of door if you shut the freezer door too quick water from tray goes everywhere. The water filter cost $50.00. If you have bad water you will need to change it twice a month.
In July 2012 I purchased refrig, ed2khaxvb (model #). By Oct. 2014, after numerous service calls to unplug ice blocking chute, an ENTIRE door was factory ordered and DELIVERED. Feb 2015, A&E service installed new door. Later that day, I opened the freezer door which had insufficient suction and ice is again sliding down the chute to the floor. The stress this has caused me (87 yrs old). Case #, phone and ref..nos. could fill a book. PLEEEZE HELP. What can I do???? Ty.
The machine is reliable, does not take forever to do a load, it is relatively quiet. It has sufficient options depending on the size of the load. Additional options are time setting, choice of warm, cold or warm/cold water settings. On light and medium loads it extracts almost all of the water; on heavier loads an extra dry spin does the job. In all the years that we have had it, it has required only one service call. The maintenance man told us that this model is the best in a series and he recommends that we hang on to it for as long as possible. We're very happy with it.
Whirlpool cabrio mod. WTW7300XW1 - I purchased this washer Nov. 2013. It did not work right from the day of delivery. Our clothes come out dirtier than before washing. Machine smells awful. I spend more in machine cleaner than in laundry soap. I have always purchased Whirlpool. Very dissatisfied with this model.
I purchased the glass top Cabrio a couple of years ago. Without an agitator; it is amazing how nice thick towels come out with holes or rips! Clothes get so twisted. My sister needed a new washer and after telling her the problems with the Whirlpool; she purchased an LG. I have told many people that have purchased an agitator free machine to stock up on Affresh or one of the other tub cleaners... you need them to keep the odor from getting into your clean? clothes. I cannot wait to sell this washer or give it away!!
We bought a Whirlpool refrigerator, model ED5LVAXWSOO. Although we didnt need or want the ice/cold water dispenser, we bought the model anyway. We have never hooked up nor used the ice maker/water dispenser. As the refrigerator was powering up upon its initial start-up after delivery, we found that condensation was leaking from the ice maker on the door. Upon closer inspection, we found that the hatch cover was not sealed and actually jiggled around when the door was opened or closed. A service man came, had difficulty with the issue, but eventually said he fixed it. It didnt leak again for almost three years. Then the exact same problem. (Remember, the component is still neither hooked up nor used.) Apparently, the opening and closing of the doors eventually caused the same defect to reappear. Of course, since the warranty has expired, Whirlpool sees no obligation on their part. But the value of a product is not based on a limited-time warranty, but on how the product holds up. This has to be a manufacturing or design defect as it came from the factory broken, and eventually the same problem re-appeared even though there was no wear and tear on the component, as it is not used. These products are much too expensive to begin failing after a few years. I would caution buyers based on the product being delivered broken (wheres their quality control?), its lack of durability even when not being used, and the Companys disavowal of any responsibility beyond the limited warranty period, even though it is a recurrence of the original problem (which to me means that it wasnt properly repaired/corrected during the service visit). Whirlpool eagerly grabbed our hard-earned money, but delivered an inferior product made worse, in turn, by its sub-standard service and lack of accountability.
The door handle is cracking on my Whirlpool microwave. This is a poor experience with Sears. My original door was smoked up from a kitchen fire. I replaced the door and handle in June. My boyfriend does all the cooking, so I did not notice the handle until November. It is cracking on the side. We contacted Sears, and they said it was past the warranty. This problem is due to a defective product. I have seen several similar complaints online.
I have a one year old Whirlpool refrigerator which was fine for 6 months. Since then it has been a nightmare. If Lowe’s had not intervened on my behalf, I never would have gotten service. Have had at least 6 service calls, 2 new ice makers and various other parts. It should be bright yellow.
I bought this washer because we are a family of 6 that washed a lot of laundry. I bought the extended warranty from Lowes but not sure if this thing can even be fixed. The guy has been out twice. Replaced the control panel. I cannot wash more than 3 towels or it comes unbalanced and goes crazy. I need this fixed. I am so irritated. A recall needs to happen.
Purchased my Whirlpool gas hot water heater. After 1 1/2 yrs, the blinking light shut off, called tech at Whirlpool, made me move hot water heater to outside. I moved it outside and when called back, I was then told to send 4 photos to prove that I moved it, in which I did that. He told me that still was not right... and still he would not help with reset. I live in my parents old home w/ water heater in bathroom for 50 yrs. No problem... it was vented thru ceiling to attic. Now it is outside, unlit, in a steel hub (as directed) and still not ok...I have no hot water and have not for 4 weeks now... Whirlpool sucks... never buy their hot water heaters. Had to pay a serviceman $750 to move heater, run cold/hot water lines and gas line and it still does not work... with NO HELP from Whirlpool. Now I am in process of buying an electric hot water heater and have to pay an electrician to run a 220... I am on fixed income and this stinks... biggest regret... WHIRLPOOL.
Everything Whirlpool that I buy is junk these days! Whirlpool used to be one of the best brands, now, cheap China GARBAGE! My dishwasher will not fill enough to clean the dishes without setting it on pots and pans. Then it runs for hours and uses a ton of electricity! I tested the water fill cut off, after it fills it is not even close to lifting it and the switch works fine. I returned the Whirlpool dehumidifier I bought recently, it was junk as well!
Ive owned whirlpool appliances for forty years or more, and have been consistently pleased with them. My first washer and dryer lasted eighteen years while raising a family. Brand X lasted eight years with at least four repairs before we dumped the set. We moved and sold one set with the house, but my newest washer and dryer set is eleven years, and works fine. Ive had at least four ranges. We sold two of them with the houses, but theyve all been fine, just bought a snazzy new Whirlpool range as an upgrade. Im on my fourth Whirlpool refrigerator, but again we sold one with the house and we upgraded one perfectly good Whirlpool refrigerator to a bigger side by side with icemaker. Third whirlpool dishwasher. Weve moved a lot, leaving behind appliances and buying new ones. Sure, Whirlpool appliances break down, but they sell zillions of them, and you never hear about the zillions that never break down.
My 4- to 5-year-old Whirlpool Cabrio 6300 began to display errors recently. F1 was the 1st error code I encountered. After giving the washer a hard shove and rocking, it began to work properly again... for a while. I noticed on some large loads that I was getting an LD Long Drain error. I could hear the pump running but with little water flow. Eventually, it would time out and give the LD error. A service tech was called and determined that the water pump was defective, although the impellers inside appeared okay and had no foreign objects to impede its spinning. After spending $225 for the service call, the LD error resurfaced about an hour after the tech left. Tonight I got the F1 error again, and once again the washer responded to a sharp rap. The replacement control board, which the F1 error code involves, is $220 plus labor. $440+ for a repair to a $600-$700 washer? Im going to dissect the main control board tomorrow and look for loose or corroded connections. I cant understand why the LD code occurs when I can hear the drain pump running... just very little comes out. Other times it empties like Niagara falls... I cant understand why it works sometimes and fails others. The pump is either on or off. It doesnt have multiple speeds as far as I know. Im not sure what to do next... probably try to re-sell the new pump that was installed to recoup some of the money I paid for a non-working Cabrio. This seems to be a very common occurrence.. Have any class action suits been mentioned? If so, please feel free to contact me.
I bought a Whirlpool front load washer, model wfw5620hw, July 19 2019. It worked for 5 months and quit working properly. I have been trying to get whirlpool to fix this piece of junk and have gotten nowhere. When I try to call them there is a 40 to 70 minute waiting time then I got transferred to another department for another 60 wait. This has happened several times in the last two months. I have never been treated so badly by any company in my life. I bought this machine from Menards and they just refer me to whirlpool so they are no help. I have two other commercial coin operated whirlpool machines and they have been great but this model is junk. Other people are having the same problem with it as I am having.
I purchased a Whirlpool Cabrio washer and dryer. They work well but the washer underneath lid has rusted already. I did purchase the washer in Dec. 2011 and in June 2012 the inside lid to my surprise had rust on it. I called the Whirlpool company and was told that is considered cosmetic and not covered under warranty..
Before a year was up after purchasing 4 Whirlpool appliances for our kitchen, our refrigerator needed a new compressor. Of course, they covered the cost because it wasnt a year old yet. After much complaining, they gave me a whopping extra 3 months coverage, until Jan. 2014. Now we have water leaking on the floor and ice collecting on the bottom of the freezer drawer. What a piece of junk! I had sent an e-mail to Whirlpool after the compressor situation telling them that I would never buy from them again and would have nothing good to say about them. No one responded. Goes to show that Whirlpool could care less about their customers satisfaction. Never again will I buy anything Whirlpool makes. By the way, our old frig is in our mud room working absolutely fine.
I purchased the front load washer 4 years ago and the board went bad in 2 years. It costs more to fix it than the washer is worth. Stupidly, I purchased the top loading Cabrio and it has gone downhill from there. Has always sounded like a jet taking off in the spin cycle. Then 18 months into the purchase, it started with grinding noises and load balance issues on the spin cycle. Seems like they have a lot of issues with these Cabrios. Spent a lot of money for nothing. I will never buy a Whirlpool again!!!
I called and emailed Whirlpool because the water dispenser drips all over the front of the fridge and floor. They had the nerve to tell me to use a cup for the problem and there was nothing they could do. They were no help with this problem.
Whirlpool Gold Series Dishwasher Model # WDT710PAYM6 - Purchased this dishwasher in July, 2014. Last week the dishwasher powered off mid cycle. Could not power back up. Tried a few suggestions found online to reset which did not work. I had both a plumber and an electrician look at it. All water lines were fine and power coming in and out of dishwasher and control panel was checked and all looked okay to electrician, but could not get the machine to power up. No longer under warranty. Very dissatisfied there is no recourse.
This Cabrio Washer and Dryer are horrible!!! Dont ever buy one, they will not fix the F1 code, and Whirlpool customer service is non existent!! I hate this company, and will never buy a product made by them again! Be aware that Whirlpool makes products for Kenmore, Maytag, and a few others!!! I just want to spread the word about this washer! If you just bought one try and take it back for something else!!! STAY AWAY FROM WHIRLPOOL!!!
Whirlpool built in oven. This piece of junk quit operating 6 months after purchase a brand new oven. I have called numerous times only to be treated like ** on you guys shoes. My next move is court. I didnt pay 1150.00 for nothing. I purchased a then what I thought to be a best buy. Very very disappointed.
We wanted the ease of use and longevity of a top loader WITHOUT a full touch screen. Whirlpool has such units in a choice of price levels to accommodate most everybody. The agitator free design and automatic water level feature is amazing. Clothes are nice and clean and uses about the same amount of water as flushing a toilet.
I got the Cabrio Washer and Dryer set in December of 2015. By March of 2016, the heating element and dryer door latch had broken. Had to have those repaired. By June of 2016 and since, Ive had several repairman out to the house trying to figure out whats wrong with my washer. 9 times out of 10, it will not spin the excess water out and the clothes are soaked. Sometimes it takes me an hour to get the washer to go through a spin cycle. Sometimes the washer wont go into a cycle at all, it just makes a horrible noise (like its draining) and never does anything. It doesnt put out enough water in larger loads, so Ive had to cut my load size in half. It wont work on half the cycle options on the screen, only working on bulky or heavy. Wont wash on normal or quick wash or any of the others. It will make that same horrible sound and do nothing. Nobody can tell me whats wrong with the stupid washer and the repairman said he sees issues with Whirlpool all the time. He said save myself money and buy something else. But I remember a time when a washer and dryer would last for 20 years. What happened to quality products and craftsmanship. I am so tired of the new and fancy appliances that dont last and these companies that dont stand behind their products. Whirlpool you should be ashamed. I will never buy another one of your products. There should be a recall on these particular Cabrio units especially after all the horrible reviews I just read.
We bought a washer in Sept. 2014 and it was used for 4 months before we left and went south for the winter. When we came back in May, we started hearing a loud banging noise so we notified Whirlpool since we were still under warranty. They sent a repairman and he said he needed to take the washer in so he could repair it. They have sent the part out 3 times and they said it was chipped or cracked so another would need to be sent. This has been going on for 2 months that weve been without the washer and today we checked and supposedly another part should be coming. They tell us our warranty is only for parts and labor not replacement. Help would be appreciated. Thank you.
I have used Kenmore products for about 50 years, so when it came time to replace my old washer I looked at Kenmore/Whirlpool. I upgraded to the top of the line. I had been warned by 2 service techs (2 different companies) that had tried to keep my old Kenmore alive that the new ones are not up to par compared to the old ones. The first very small load that I tried, was not even thoroughly wet when I took it out to put in the dryer. 1st service call, tech suggested that I put machine on extra water.That helped sort of. A few weeks later, wash is not getting clean. Called Whirlpool, they suggested getting the washer cleaner and clean the washer. Went out and bought a special cleaner, $10-12 and two cleanings later using the extra water and extra wash water I now was getting cleaner clothes. They said I would need to clean the washer every 2 to 4 weeks. I have continued to use washer but frequently have to rewash about 1 in every 5 to 10 loads as it doesnt always clean everything in the load. Called the Co., they sent service out, they said its OK!In Jan. We went out of town for 2 weeks. The washer had not been used for 4 days before we left. Came home to water all over the floor which are hardwood. Needless to say our hardwood is all warped! Service came out, ran the washer for about 15 min. and said it was fine, nothing wrong! Called Whirlpool again! Washer is now out of warranty. They said call a local service, out of their hands as it is out of warranty! Nothing more than they can do.I have used Kenmore/Whirlpool Appliances all my life and they have been wonderful. The new ones are garbage as far as I can tell. I have a Refer that is now 3-4 years old and I have had problems with that, a new dishwasher that is 2ish and have had service out on that one, now my brand new washer top of the line and it is so bad I am afraid to use it unless I am sitting right in front of it watching it! Further if you have the rinse cycle on the clothes come out so wrinkled that you need to get out your iron out and iron everything including sheets and linens. Lucky that I did not replace my old dryer! Do I recommend Whirlpool anymore? Not on your life. I wish I knew what to replace them with!
Cabrio fabric washer and dryer sucks. I gave almost $500 for a piece of **. Doesnt get the clothes clean. Hell most of them dont even get wet. Its junk. Wouldnt have another one. Lowes junk and the dryer aint know better. Its always flashing check lint even when its clean and you have to ** with it just to get it to start.
Our hot water heater (Whirlpool Mod # BFG1F404053NOV) stopped working. I called the Whirlpool help line and was advised to change the thermocouple as they had been having issues with this particular model. I was advised to go to Lowes, where we had purchased the heater, to get a new thermocouple at no charge to us. After changing the thermocouple, guess what? It still didnt work. I went back to Lowes and they replaced the heater, at no charge to us (they were great during this whole ordeal so no knocks against Lowes). Well, one year later, it’s the same issue. The pilot light will not stay lit. It’s very frustrating as it never goes out at an opportune time. In the past, the name Whirlpool ensured you were getting a quality product. I guess that’s not true anymore.
The appliances in my home range from a Kitchen Aid double wall oven, a DCS single wall oven (I have 2 Kitchens), 2 Kenmore dishwashers, a Fisher and Paykel refrigerator and 2 DCS counter-top stoves (all top of the line). No problems they are great appliances. On Dec.22, I bought a Whirlpool Duet. For 6 months, constant repairs and rebuilds were needed; new computer panels, pumps and new drums. They cant fix it. We have tried everything to get the Whirlpool Factory to fix it or replace it. So far, I have spent twice the original cost to fix the machine (but to no avail) and now you want me to spend another $500-$600 to try to fix it again? No more!
I bought on 14/4/12 a Model-205 Orchid Wine refrigerator. The defrost knob was replaced by service last month, as it was not working. For the past four days, there are lots of water formation on the freezer door and vegetables are getting spoiled due to water formation. I request them to replace the refrigerator.
I purchased a Whirlpool dishwasher and have had it repaired four times so far. Last time they replaced the main computer located in the door. I attempted to use the dishwasher tonight and it is completely dead once again. I usually have had good luck whirlpool appliances. After all these problems will no longer be using this brand. I contacted the store where I bought it from, Famous Tate. The first time it stopped working just a month after the manufacturers warranty ran out and they were absolutely no help. So in the future, I will no longer buy any type of Whirlpool appliances.
Last week dishwasher leaked. Set up repair with our local gas company that has service plus. Came today. Repairman showed me there is a hole in the bottom of the tub. Upon closer inspection it looks like the manufacturer drilled a hole that wasnt needed so they routed out a depression in the tub and must have put in some sort of plug or filler of some kind which now came out. I called Whirlpool and explained to lady about the defective tub. She said well if it had a plug of some sort put into the tub it would have fallen out before this. I said Well it didnt it just must have happened as it never leaked before. She said it is no longer in warranty. I told her this is a defect to me as if you drill a hole in the tub that wasnt necessary and then the plug failed that you put in to hide the extra hole. It is a defect not a warranty issue. Upshot is she wouldnt do anything about it. I told her I have always bought Whirlpool but if this is their policy its the last time I buy anything made by Whirlpool. After reading all the complaints registered here about Whirlpool I guess I am more than fortunate as my dishwasher (bought in 2006) had run great until their plug fell out (Great except for all the rinse aid that has leaked out for several years.).
In October 2009, we purchased a Whirlpool Cabrio topload washing machine for almost $900, because my wifes sister had a 1-year-old one and had been pleased. The Cabrio replaced a 3 1/2-year-old Maytag that died with a seized-up transmission. Maytag is also a Whirlpool product for those of you who do not know. We had issues at first with it going off balance but dealt with it. It was also taking 40+ minutes to do even a small load of laundry, but again, we dealt with it. Fast forward about 3 years, and we notice the machine is making really loud sounds during the spin cycle. I checked for any obvious issues but found none. The noise kept getting louder with each use. Finally, I called a repairman to check it out. His diagnosis was quick. The bearings were going bad in the machine, and he said it would eventually fail. He quoted me a price of between $400-$500 to repair because the job is very labor-intensive. I declined the repair but still had to pay him a trip charge. Then I checked with my wifes sister about hers, and she said hers had been making a very loud sound for several months but they were just ignoring it. I told her about the diagnosis of mine and advised her to tilt the machine back to look under it. Sure enough, there were oil stains under her machine, just like mine, indicating the bearings were failing. So we have 2 Cabrio machines, one 3 years old and the other 4 years old with the exact same problem. I called Whirlpool since I had registered the machine when I purchased it. They basically told me to go fly a kite since I had not purchased the extended warranty. They said I could attempt to repair it myself to save money, but they advised to have their repairman do the work. Well, no kidding. What a joke. They expect you to buy a $900 machine and have to replace it every 3 years. I am done with Whirlpool products. FYI, Kenmore products are also made by Whirlpool, so Sears is not an option. My wifes sister and we bought new GE washing machines, and both of us purchased the extended warranty this time. For $129 (5 years), its cheap, peace of mind. Whirlpool is crap. I would suggest never buying any of their products. I know we never will. Once they have your money, they dont care.
I have the Whirlpool Gold microwave model GMH3204XVQ-1 manufactured in May of 2010. The plastic around the lower door handle is cracking (currently in 4 directions from the handle) and the plastic on the side of the control panel is cracking in the center area and lower side. Neither of these area experience abnormal stress in day-to-day use. Unfortunately I could not get a good photo of the other crack on the lower corner of the control panel but included the one on the side in the middle. I contacted Whirlpool customer support about 1-2 months ago and to date, have not received any type of response or concern from them about this issue.
Our Whirlpool Cabrio Washer did a decent job for the 3.5 years that weve had it. Last week, it stopped spinning properly after rinsing, leaving the clothes quite wet. The repair person said it needs a new control panel and is not worth repairing. So, we have to buy a new one after such a short time. Very disappointing. Next time, well try another brand and buy an extended warranty this time. Buyer beware!
I bought a HD Whirlpool in April 2011 and I hate the machine. It does not use enough water to wash clothes. I open the lid every wash and cannot believe Whirlpool can label this as a washing machine; it spits a little water now and then. I am demanding Lowes and Whirlpool to replace the washer. I have used two Kenmore washer for 45 years and I never had any problems. I use hot water to kill germs -- well there is not enough water to drown a fly. How can these manufacturers sell such product and then give the consumer such a hard time when they ask for help. Dark clothes have white residue stuff all over them. I have to hand-wash a lot of my clothes. I have never in 45 years had to do this. I am so mad that Whirlpool is taking everyone for suckers. Now I am sure that there are a lot of people who just never take the time to complain; too much trouble and just go buy another brand of machine. We consumers need to demand that manufacturers sell quality products.
In 2/2007, I purchased a Whirlpool Duet Front Load Washer (GHW9400PW) and have had constant F06 failures. After the repairman debrided the pump, he felt the issue might be electrical, if not resolved, it will fail again. Now, it needs a $400 to $500 electrical system and cannot be guaranteed that will end failures as these washers have had many problems. It cost $1000 and only lasted 4 years before the failures appeared. Whirlpool only offers a one-year warranty, which is not enough to cover the future problems these machines are prone to developing.
I bought in 2008 a Whirlpool Cabrio washer because it was the best. It cost me $900 plus 170 extended warranty for four years.This month, my washer showed an f1 code. I call the Maytag store and guess what, they are not there anymore. They closed the store. I called for my extended warranty and guess what, they are not with Maytag and they filed a chapter 7. So, I spent over $1000 in a machine that only worked three years and now I have to buy another just because no one wants to take the responsibility on the warranty. I have to pay another $300 to fix the problem and even doing that, theres no guarantee that it wont fail again. So, and this is to the people of Maytag and their cheats, you may take my money but you lose me as a customer forever. Thank you for nothing. I will keep that in mind next week when Ill be in the store buying another washer.
I have had the same lid problem with our washer. New in 2010. The lid just broke in the same place for the 3rd time! Called Whirlpool customer service. Yes they can find my account. No, they dont have a record of this happening to this washer before. Even though I called them and got the lids through them two other times!!! But they will be happy to send me a new lid for $260!!! Also love the fact that they dont acknowledge the lid is a problem. Time to find a new washer that isnt Whirlpool!!
On November 22, 2013 I loaded my Whirlpool Quiet Partner III dishwasher and set it to start. About a minute later I heard an odd noise coming from the machine. I went over to take a look and saw black smoke and flames coming from the little vent area at the lower right corner of the control panel. I opened the door to stop the machine but the washer kept going throwing water all over the floor. I shut the door and ran and turned off the breaker and then unplugged the cord from under the sink. Two different repair service companies said they would be hesitant to try and repair it due to possible unseen damages. I was lucky that I was home when it happened. I could have lost my house to a fire. There is a large consumer lawsuit already in play regarding this very thing.
Four years old and only used by a 2 family home. No kids overloading it. Probably wash 3 loads a week on average. After 4 years, it has started the grease flying out of the bottom and now leaking water. My appliance repair man told me to scrap it and buy a new one. The repair and the parts are too expensive and in the end it is still junk. I realize things wont last 30 years like they used to but can I get 7 years out of a major appliance?
Bought a commercial coin operated Whirlpool washer on 4-18-2015. As of this date machine has not been used that much, the electronic part has gone haywire.All lights on and shows the door lock (which is not) disconnected, nothing changes when I put it back. Contacted Whirlpool technician, have been told that this is a defective model. He has apparently had several service calls that are new machines and they are all the same issue. Told to contacted Whirlpool, Whirlpool playing dumb. I have several other older Whirlpool commercial washers and dryers, never had issues. I guess they are doing shortcut garbage machines. Also, the interior of machine is less sturdy than the older models. Will not buy any Whirlpool products again. They do not stand by their products try to tell me that they are not aware of defective machines. Cheaper to play stupid!!! Disappointed with their lack of standing by what they sell!!!
I chose Whirlpool first then my machine became of I wanted a front loading machine with a larger tub. I wanted to be able to wash anything without hesitation. I truly love my wash and dryer. This set is the first set I have ever bought brand new.
The Whirlpool fridge we bought kept freezing food in the fridge. Local technicians couldnt solve the problem after replacing some parts. They called Whirlpools technical person and found there are other similar cases for this model. We were told to wait till they solve the engineering issue. We require to replace another model. Whirlpools customer service Supervisor whose name is Alisha talked very arrogantly and hung up on us. In one word, bad products, bad service, bad people. We will stay away from any Whirlpool product in the future.
I purchased a Whirlpool refrigerator in February 2016 from Lowes. Within 3 months the freezer started frosting up and eventually wasnt freezing. I made sure the back of the refrigerator was clean of debris and defrosted the freezer. This started occurring every 2 weeks. Upon a visit to Lowes, they indicated I would need to call the manufacturer. Well, after calling about 5 times and sitting on hold over 30 minutes each time, I gave up and decided I would just deal with having to defrost it every 2 weeks.Fast forward to September 2016. I wake up to $300 in food at 67 degrees in the fridge. Mind you, Im a caterer and have a wedding to cater in a few days. So here I sit on hold with Whirlpool. The man answered the phone after 40 minutes on hold. Then proceeds to tell me there are no technicians in my area and someone would get back to me in 24-48 business hours. Unacceptable, I say. I have now been on hold for another hour while he sees what he can do. Biggest load of crap ever. He didnt bother apologizing for the loss of food, and hasnt checked in with me once. I think the guy might have put me on hold and gone to lunch. I will NEVER purchase another Whirlpool appliance - and zero stars to their customer service team. This is **!
Whirlpool - Back in the 1980s we had Whirlpool appliances that lasted for many, many years. We are now in our mid 60s and retired. We purchased a new home 2-1/2 years ago. Whirlpool appliances were provided with our new home. We were quite pleased at the time. However, we are now sorry we have them.We are very easy on everything we own. When we replace appliances, cars, furniture, etc. we are generally able to sell our used items, which are always in great condition. Unfortunately, this is not the case with our current appliances. I will list the many problems.Combo range hood/microwave oven: it vented absolutely nothing. The microwave oven had its own set of just plain silly issues with the manner in which the touchpad had to be set. The oven did at least work. 2/2013 we had a Broan range hood installed and vented to the outside and purchased a Whirlpool countertop microwave oven. Again we had the little issues with using the touchpad plus the door was very hard to open. This countertop microwave oven failed 1/2015, less than a year of usage. At this time we purchased a Panasonic microwave that is much simpler to use.The Smooth-top range/oven looks nice. It is the most inconsistent range/oven we have ever owned. You cannot lower the cooktop burners to simmer. There is no simmer. On that setting it may as well be turned off. I can set it at about 9 oclock on the dial and some days that may be simmer. Others days it could be higher. Overall, the burners have no consistency. The oven cools quickly and I must be mindful not to toss in a 2nd sheet of cookies without checking the temperature. I have never had to do this on any other oven we have owned.The dishwasher does clean my dishes, thank goodness. However, I have had 2 service calls (under warranty) for a little gasket (hinge pad) which keeps the door propped a bit while loading the silverware into the basket. This piece has failed a third time I will just live without being able to prop the door. And then there is the silverware basket. Each piece must be loaded, handle first, into the slots on the basket. Of course, some of my silverware has wider handles so this does not work well. Such a poor design.The refrigerator was my pride and joy. We paid the extra charge for the French door style instead of the side-by-side style that came with the house. My charges here are more serious. 2 of the little door shelves have broken. Oddly enough these are small shelves which have some items on them that are not used often. If I choose to replace them, it will cost me over 25.00 for each of these little gems. Now, a piece of plastic on the veggie drawer has broken so I must be mindful not to let the drawer drop.Worst of all was the last service call out of warranty. I had standing water/ice on the floor of the freezer. Apparently this was due to a poor design and my service man replaced it with a new P-Trap that actually works. Yes, the original design was bad, yet I still had to pay for the replacement. Seems like this should have been a recall and replaced free of charge. Instead my total charge was 144.06. UGH!!! Now, I do understand I was likely provided bottom of the line appliances with my new home, but to have issues with all of them is ridiculous.
Whirlpool Duet Washing Machine model WFW9150WW02 - This machine was purchased new in Sept. 2011 along with a brand new dryer. We started noticing a rumbling sound within the first year, but both machines did a fantastic job on the laundry. Then last week, the washing machine didnt spin out a load of laundry. We called the company and they scheduled a service visit through A&E Factory Service. The technician immediately diagnosed the problem as a bad bearing and said that he had seen the problem frequently with this model and put it down to a design defect. The bearing is housed in a stainless sheath protected by a rubber seal, but the seal lets water in, which rusts the bearing. The cost to repair it was over $700. He suggested I call WP and ask for a concession, whereby the company would at least pick up all or part of the cost of parts. The service representative summarily dismissed the request, saying the company had no obligation to stand behind the product as the machine was out of warranty. I said that this was unacceptable. She was pleasant, but kept asking questions and putting me on hold. Ultimately, she said the same thing. Whirlpool was once a dependable name, no more.
I purchased Whirlpool Microwave/Convection Oven a little over a year ago. It needed repair four times and the latest repair debacle appears that it will take ~5-6 weeks to get it repaired if the part that comes in works. The microwave model number is GMH6185XVS1. I will never buy another Whirlpool appliance. I spoke with Whirlpool (not the extended warranty company to which I was referred), and they refused to help, period.The extended warranty company (although very nice), werent much help and will continue to attempt repairs until the price of the repair(s) exceeds the value of the microwave no matter how it inconveniences my household.
I purchased a Whirlpool refrigerator from Home Depot in Nov, 2013. Model is WRF560SEYWOO with water in the door and bottom freezer with ice compartment. This is a very small refrigerator for my very small space. I swear these companies program their appliances to break down exactly 1 month after the warranty is up. Thats what happened to me. Dec 2014 this horrible loud humming noise started. You could hear it out on the sidewalk! Then the door with the water just detached from the bottom and screws and plastic pieces fell out all over the floor. The day the repairman came he noticed all the rubber lining in the doors was detaching and huge chunks were falling off of it. He called to get replacement parts for everything and whatyaknow, all parts for this unit have been discontinued!This is what we did to cope with all these defects. The noise was caused by ice building up around the exhaust fan because the unit had stopped defrosting that area, so every 3 days I have to get out my hairdryer and melt the ice at the back of the unit. Next we MacGyvered the door so that it is resting on the freezer door. Next, he brought in some tape and taped all the pieces of rubber falling off my doors!! This frigging frig cost me $1,653.00!! I AM FURIOUS. Why isnt Con. AFFAIRS DOING ANYTHING ABOUT THIS?!
We purchased this one (Wall Mount Model # WMH76719CS) on July 30, 2015. About one month ago I started noticing that a simple large cup of water to make tea or instant coffee takes more than 2 minutes on power 10 to heat up enough. It used to take about 1 1/2 minutes. Now, Im no mathematician, but I believe thats about 25% power loss in 6 months. The same applied to any convection dinner Ive tried to cook lately. Im going to say that Im dissatisfied with the convection feature and would rather just bake the silly food in the regular oven as usual. Any planned-overs trying to re-heat is taking much longer as well as melting butter. I do not have much confidence in Whirlpool microwaves right now, and may never again.
I purchased a Whirlpool fridge (model GX2SHBXVQOO) on November 27, 2010 and it leaks water on my floor. I have to keep a towel there or it runs all over. I also purchased a Whirlpool range (model YGFE461LVQ) and the convection fan went on it a month after we bought it. The manufactures warranty does not allow repair people to travel any further than 100 km to repair, something that we had to take the stove in to be repaired. We got the stove back the same day and brought it home. Low and behold, after a short period of time it started to rattle again and got steadily worse. Also, now my one burner on high does not stay on high; it keeps going out then coming back on.I have called the place we purchased these pieces of junk from and they said there is nothing they can do. I also sent e-mails to Whirlpool and they said they will look into it and get back to me. That was months ago. I called Whirlpool and was basically told that there was nothing they can do, that I was to call the repairman. Never, never, ever buy a Whirlpool product.
Purchased first water heater in 2008 with 6 year warranty. In 2011, pilot light would not stay lit. Whirlpool told me to go to Lowes and get a new one at no cost. But I had to pay for service to identify the problem and installation of new one, costing $250.00. A year and a half later on a six year warranty, the same issue the pilot light not staying lit. They send a pilot light assembly and we pay the shipping and installation cost of $130.00.Two years later, the same issue begins again. Calling tech support, they determine it needs a third pilot assembly at $30.00 for shipping and $265.00 service installation fee by a certified Whirlpool technician. Worked one day! Im so done with this company!!!! I was promised a call from a supervisor with Whirlpool which Im still waiting on days later. Probably for the best at this point. I think I would feel better if I could beat the crap out of a Whirlpool CEO with it! Im cutting my losses and going with a different provider. I will NEVER again purchase another Whirlpool product!
Whirlpool convection/microwave GMH6185XVS - In 2011, we purchased a whole new kitchen for our home with the top of the line Whirlpool products. The sorry side of this project was our microwave. This product has been terrible for us! It has been removed from our wall 4 times for failing... and four times we have gone for weeks at a time with a big hole in our kitchen wall!! All of the failures were due to the microwave not heating food or drink, and all, according to our local dealership, were for various different reasons. Again, it has failed and our local appliance center who we bought everything from does not want to deal with it anymore. I dont blame them... I dont either!! It looks beautiful up there above our range telling me the time of day... My wife and I are older adults and take very good care of everything we own. There certainly has never been any abuse to this product (not to mention we spend half our year at a winter home so this microwave only is used for 6 months a year). I contacted Whirlpool customer service about the reliability of this product and their response was that it is now not under warranty and we should deal with our local store about repairs. I have a small Sharp microwave sitting on the counter below this crappy excuse for one that stays there all the time in anticipation on the Whirlpool going down!!! The $60.00 Sharp never fails me!! This was our 2nd time around purchasing all Whirlpool products for our house. We did the same thing when we built back in 1990. All appliances performed as they should have back then. It seems Whirlpool integrity has gone downhill. I will never buy another Whirlpool product nor I will recommend to anyone I know to do the same. Good luck to anyone who purchased one of these.
17 month old Whirlpool duet washer door lock broke. ($300) repair! Had given my old (13 years) set to daughter when I moved. That set has never had a repair or problem! Why do they keep making things with more bells and whistles we dont need and so cheaply made? Frustrated, annoyed and becoming cynical in middle age.
What can I say. Pretty much a generic refrigerator that is manufactured and sold under various brand names. Nothing special. Keeps food cold. Ice maker takes too much freezer space but thats typical. Interior LED lights failed after a few months. Flicker sometimes. Out other times. Internet research finds this to be a common problem. Zero quality in Whirlpool appliances. I bought four Whirlpool kitchen appliances and ALL have had problems. The only way to own them is with a 5 year extended warranty.
The Whirlpool refrigerator I ordered from Home Depot came to my house dented. I then had to get Maytag/Whirpool to send me the same model refrigerator which they then subsequently forgot to include the ice maker with the refrigerator. It has been nothing short of an act of Congress to get in touch with someone from their Customer Service department for them to send the ice maker that they forgot to include. Ive had to call them at least 15 times to get them to resend the missing ice maker. Absolute nightmare. 10/10 will avoid buying Whirlpool in the future.
Had washer since 2016. Have NEVER washed a load where there was not a problem from washer dancing to having clothes come out without water ever touching them. Would NEVER recommend Whirlpool! Tried to contact Whirlpool website to register a rating & even their website is defective - could not get through after several attempts.
The dishwasher is less than 2 years old, out of warranty, and will not start. The repairman said the problem is in the electronics. It would cost $500+ to repair.
I bought my fridge in late 2008 and I am already experiencing potentially expensive repairs due to what I believe is a defective design system, of which, consumers are having to bare the consequences for those who collected our hard-earned cash and delivered a lousy product! I saw so many similar complaints about the ice system on this fridge that I am almost positive that it qualifies for a class action suit and settlement. How about a collaborative approach to this since we have all suffered needlessly? Tell me what you think and if you are in on it.
If you are in the market for a new washing machine, steer clear of the Whirlpool Cabrio (or any Whirlpool for that matter). We have had issues with ours from the beginning. We had Whirlpool techs come out and were continually unable to fix the issues. Eventually they told them that it was not broken, even though one tech told us it definitely was. After four service calls they just stopped sending out techs and told us too bad. Now after less than two years it is leaking from the bottom. Yeah, Whirlpool, theres no problem with it. Save yourself the potential headache and get something else. Anything else.
This dishwasher is poorly constructed. I cannot use it now, as the top racks assemblies have both fallen apart and the rack will not hang. The bottom rack is functioning on 1 wheel assembly out of four. And the one that is functioning is a new one I put on it three weeks ago. The dishwasher is 2 years old. I am very disappointed in Whirlpool, and I will certainly not purchase another one when I buy a new dishwasher.
This refrigerator is a disaster. You will never be able to leave your home for any length of time for fear of a storm putting your electricity out which turns it off and if it DOES NOT TURN BACK ON WHEN THE POWER IS RESTORED. If you happen to be away for several days you will come back to a freezer that has defrosted all over your floor and your food in the refrigerator spoiled.
My house was built 20 years ago, with all Whirlpool appliances; built-in microwave over the electric oven, gas cooktop, and under counter dishwasher. The oven just gave out. Everything else works fine! Let me repeat that. I have a 20 yr old Whirlpool microwave that works just fine! Well, since the oven broke, we thought, maybe its time to update all the appliances. We went to the large appliance store from which our original ones came, and were told that all microwaves are now made in China by Sharp, and are crap!! Wed be lucky to get 3 years out of one. My jaw hit the ground. I couldnt believe the appliance salesman was telling us this! In fact, the appliance repairman that diagnosed my oven to be unrepairable ($100 trip charge, thank you very much) didnt have much good to say about the newer refrigerators... They contain much less Freon and dont seem to hold up as well... So, I guess Ill just keep my old appliances going as long as possible! How can appliance manufacturers stay in business!
I just purchased a top load wtw5000dw01. There have not been any changes to this revised model except the lid only locks in the rinse/spin cycle now. If that even helps anybody. It still has the noisy agitator which is the thing I hate most. Whirlpool engineers better go back to the drawing board and redesign their washers. Whats this country come to when you spend a pile of money on something that sounds like it is broken from brand new. I also had a washer that was 15 years old and never had noise issues or problems with it. Its just not Whirlpool that uses this so called new technology.
Nice refrigerator. Not enough flexibility in shelving adjustment. Same with compartments on doors, flexibility limited. Freezer design is limited. It is not easy to load the freezer with different items.
My Whirlpool electric range has been a nightmare! I bought this thing 5 years ago and I am having it replaced on Saturday! It had a cleaning thing where I put in distilled water and 20 minutes later I could just wipe it out. Not true. I had to use oven off??? Next the oven would not work. Learned if I turned off the power it would reboot itself! The next thing it did was all on its own it turned the temp. from 250 degrees to a full BROIL. The oven now will not heat up to 350 degrees! I just blew $1200.00! On the other hand I did buy a Whirlpool fridge. It has been awesome!
My Whirlpool microwave has been serving me for over 20 years. Never a problem. It performs well at all settings. Size is convenient for mounting over range. I recommend highly because of reliability and performance.
I have had this unit less than a year and started having pilot problems. I would just relight and ask family members to take shorter showers or not run the washing machine or dishwasher at the same time. I would have to relight the pilot 3-4 times a year and would just tolerate. Now the water heater fails on a daily basis. In the last four weeks, my wife would say NO HOT WATER AGAIN. I am so tired of dealing with this, so last night, I called Whirlpool and associate was polite but gave me a lot of things that I should do (43 yrs a pipefitter). Before all was said and done, he is shipping me a new gas valve (at my expense) that I will gladly install to get rid of this problem. Will not EVER buy a hot water heater from Whirpool or Lowes ever again. Whirpool should stick to washing machines!
I have had my Maytag (Whirlpool) Centennial Commercial machine for 10 years and it has not required any repairs or have given me any issues. I love the water level sensor that doesnt require me to select a load size. I would highly recommend the Whirlpool brand to consumers.
The unit had all the features that we wanted and considered essential. The unit only weak issues is temperature(s) in both sections. The freezer is very poor with ice build up on the food stored for more than a couple of days. The manufacturer has been very weak in support as to how to solve this problem.
I purchased a new style topload washer (Whirlpool) without the center post approximately one year ago at Lowes and have had nothing but problems with it since day one. It does not clean the clothes and will not spin.
This dishwasher is disappointing. Very noisy. Water consuming, and does not clean dishes properly. In addition not much options with timing settings. There are just few setting options and each take long time.
3 months after I got the fridge, the ice maker went out. 3 months later it started to work again. Replace the water filters 2 times per yr. It is noisy when it makes ice.
I bought a counter-depth French door refrigerator for our new build. I had to wait 6 months for delivery since it was on backorder. When it arrived a door was bent. Lowes replaced it with a door that had a leaky ice maker. Ice and puddles of water intermittently appear on our new wood floor. Whirlpools technician told us WE would be charged if they couldnt find the problem. Whirlpool rep confirmed. Also the manufacturer warranty began at purchase date instead of delivery date.
I could echo all of these complaints and more. I just gave up on the heater, junked it, and went to Home Depot and bought a Rheem. Recommendation: NEVER BUY A WHIRLPOOL!
we bought a hotwater heater and it gets scalding hot set on the low setting, we had the gas valve replaced by a@e paid for by whirlpool. It still gets above 125 degrees,set on vacation with me using it all during the day.I have contacted them several times, they told me to let the hotwater run about 10 minutes everyday, or just turn the heater off and let it cool off. I bought a water heater to use not light the pilot everytime I need hot water.
My wife and I bought a Whirlpool Cabrio washer and dryer set in 2011 and now the washer has an error code of F7 E5. I spoke with an appliance guy and he says that it is going to cost up to $450 to repair it. The wash cycle does nothing, it just sits there and then it goes to the next cycle. I have grown up in a household that had washing machines that lasted many years. This is a joke. Why am I having to buy a new washer in 3 years? I dont understand. Whirlpool knows that this is a problem and they should step up and do a recall or some kind of discount towards a new machine. This is ridiculous.
Ive had this microwave for about a year and a half. Like some others I get the door sign frequently. I open the door and cant turn it on until the light goes on, which can take a minute to two. I have NEVER had problems with any microwave other than this one. I had a problem with the Whirlpool refrigerator too, which was fortunately still under warranty. I bought the fridge, oven and microwave as a deal. Trust me, there is no deal here. I will never buy this brand again. Lesson learned. Given other reviews, I might just buy another brand of microwave. Worth not having the hassle.
Whirlpool electric range with ceramic cooktop - I have a large black mark on one of the cooktop burners that appears to be beneath the surface of the cooktop. It’s almost within the finish of the burner and unable to be cleaned with cooktop cleaner. I have purchased an extended warranty and arranged for a service call. The repairman came out as scheduled, but informed me after making a phone call to who knows, because he did not tell us that the problem was cosmetic and could not be repaired under warranty. However, if we wanted a replacement cooktop, it would cost almost as much as a new stove. He also said that he had seen many of these ceramic burners with that problem and it was not unusual. All I really want is what is fair, a defect that is not my fault that needs to be replaced. The stove (Whirlpool electric range with ceramic cooktop) was purchased in 2004 and is kept very, very clean.
Bought this machine in July 2015 to replace LG front loader that went bad. This machine is the worst at rinsing the soap out of dark clothes, and probably the whites and lights too! Dark clothes always have white streaks and spots all over them. Called Customer Service and was told it was due to too much soap, the way the clothes were loaded, needed to add an extra rinse cycle to load, and/or because there is a water softener in the home. Have changed soaps 3x, changed the way I was loading the clothes, and I doubt the water softener has anything to do with this problem. I dont see how adding an extra cycle is efficient and seems wasteful. This machine is horrible and whether I just got a lemon or if its a defect in this machine, I dont know. Whirlpool doesnt seem to care either. I am going to attempt to sell this one and will not consider Whirlpool for the next one. Do not buy this machine!!
I have the Cabrio model WTW6400SW2. I have had it for 5 1/2 years and have been happy with it up until several months ago. The F1 would come up when the machine would lock and just start to fill. I could pause it and start it again, and it might do this 1 to 3 times. It would also do it on the rinse cycle. I have been using it because I did not want a repair bill right now. The machine was also starting to make noise when it was spinning. Well, I just happened to break my dryer yesterday so I thought I would get the washer fixed also. Well, the repairman said that the controller would cost $200 for the part, and then he said the pump roller and bearings were going. By the time you add on labor, he said, “You might want to buy a new one.” He told me that Whirlpool has completely changed the washer now because of all the problems with them. He told me to look it up on the computer, and maybe there would be a class action suit. After reading some of the reviews, I will not buy another Whirlpool again.
I purchased a Whirlpool wash machine and dryer from Home Depot 3 years ago. From the outset we had problems with both units. Wash machine spin cycle does not work properly, and that causes a problem with getting clothes dry. Some soiled clothes will not clean properly and have to be hand washed. Dryer rarely works on one cycle, towels and bed sheets have to be run through a second cycle. These are NOT energy savers. Garbage product, I will never buy Whirlpool again.
We bought a Whirlpool Dishwasher for a vacation home thinking it was a good brand. It was not a low end model. After two years of infrequent summer use it would start and then not complete a cycle. Looking on the internet I learned the control panel was known to be faulty. An appliance repair person also confirmed that the control panel was known to be faulty. Why are they allowed to sale defective appliances? I also feel Lowes Hardware is not without blame for unloading faulty equipment on unsuspecting consumers. What recourses do consumers have? I cannot afford another dishwasher after purchasing an appliance expected to last for years.
Cabrio washing machine WTW8600YW0 - Had this washer for 3 years. Its been repaired a few times, but this last time theyve replaced the bearings 3 times and it only lasts less than 1 week. This $1000 washer is now going on the trash. I tried to get help from WP, to no avail. There is a reason these are only warranted 1 year. One thing I liked about it: the fast spin speed gets clothes drier. Every other aspect is crap. Cleans very poorly. You cant make it use enough water. The tub looks huge because it doesnt have a conventional agitator. But if you put much in there you will end up rewashing in small loads because then it REALLY cleans poorly. I bought this because my trusted appliance store owner buddy said he owned one. When I asked him lately he doesnt talk much except admits that yes they have had a LOT of trouble with these machines. The life is very short on them. The wonderful fast spin speed destroys the light bearings quickly. And it gets worse the more its worked on. Its a disposable $1000 piece of trash. Im an engineer, and whoever designed this should have his degree revoked. The type of agitator it has and the extreme low water is very hard on your clothes. One zipper left loose will shred your clothes. I wanted to love the thing, but I have to hate it because it is unrepairable. If you could control the water and if it lasted at least 5 years without having to rebuild it several times at greater cost than it was purchased for, I might be less than rabidly angry at WP. They know they are junk but dont care. You have few choices as they now own most brands, and they know this. I have a Speed Queen on order. Just a plain old simple washer.
My 5-year-old Cabrio started coming up with error codes, and not draining and spinning the clothes. I called a week ago, they offered me 2 options, one being put $339 on a credit card and that would cover all parts, labor, and a 1 year extended warranty. They charged the credit card immediately for the biggest piece of crap washing machine. Someone came out 2 days later and told me he has worked on a lot of Cabrios but never one in quite that condition. I was led to believe that after charging the credit card, boxes would be arriving with parts to fix it. I called 2 days later to find out the status of when it would be repaired and they told me they already put a credit thru on the credit card because to fix it would be equal to the price of 2 brand new washing machines, and they will do nothing to honor that agreement. So I now have a piece of ** in my laundry room and takes me two days to do a load of laundry. DO NOT BUY THE CABRIO! In fact Im not going with a Whirlpool ever again!
The washer works well for the age of it. However, I would say it is not designed as nicely as some of the others I have seen. I found it performed okay doing the wash, but it didnt hold up as well I as I would have liked. Seems cheaply made. The machines plastic parts have stained from rust and seem tinny.
I do like my Whirlpool refrigerator, but it started to not cool things anymore. I had to get it fixed. The professional I had come out to fix it said that these particular Whirlpool models didnt have a specific part they they needed. It also got built up with ice that needed to be broken down. Overall, I wouldnt buy this model again, but that doesnt mean that all Whirlpool refrigerators are bad. Just this particular model.
We purchased Whirlpool Cabrio Washer Model #WTW7300DW0 and Dryer in 2013 from Home Depot. The washer is the worst appliance we ever owned. It makes a horrific metal rubbing noise during agitation. The Whirlpool assigned repair service provider, after 2 trips and $300 has been unsuccessful in repairing the problem. Even after he called Whirlpool direct for assistance. Given that we used a Home Depot Gift Card for purchase, the repair expense is rapidly diminishing any benefit to keeping the machine. Well not even consider purchasing Whirlpool again.
Purchased a WDF530PLYM3 Whirlpool dishwasher at Lowes in 2013. Now Ive paid $96.00 to Whirlpools authorized repairman to tell me it needs over $400.00 worth of parts (user interface and control board). He informed me with new digital controls, you MUST purchase extended warranty because they are not built to last and repairs are ridiculously expensive.
I like the dishwasher. It cleans pretty well. Some time it soap doesnt open and the dishes don’t get cleaned. But when it’s working good the dishes get cleaned very well.
Worst service ever. This is my 4th refrigerator (I have 2 homes and moved a few times) and I have NEVER heard of a compressor going bad in 8 months. This was a new fridge, and all of my food went bad along with my infants milk. I cannot express how upset we were, and Whirlpool told us that they cant do anything for us, and it was just something that happens. Basically, they told me, Sorry for your loss... you should buy a longer warranty since this is not covered if it happens after a year. This is Whirlpools way of telling me, we dont care if you use our product. I am amazed that they wont give us even a credit for what happened. NEVER BUY WHIRLPOOL.
I purchased the Whirlpool Cabrio Washer thinking I was purchasing a quality product. Unfortunately it was one of the worst decision my wife and I have made. The bearings (lower) only last about 2 years. We purchased the extended warranty and the first time it was covered. The second set were not covered and now we will have to change them again. We will not ever purchase another Whirlpool product. I contacted them several times with no positive results. I still saved the last worn out bearings to show the CEO. The engineers do not have a very good idea to make the lower bearing last. Where I purchased the machine they told me after the first change that it would happen again and they were correct. If anyone needs to contact me about this product feel free. NEVER EVER BUY A WHIRLPOOL PRODUCT.



