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Whirlpool Washer Model CAE2745FQ
Whirlpool Washer Model CAE2745FQ
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Whirlpool Washer Model CAE2745FQ

Whirlpool - 3.3 Cu. Ft. Commercial Top Load Washer with Coin Slide

Equip your self-service laundry business with this 3.27 cu. ft. Whirlpool commercial top-load washer. It has a factory-installed coin slide and box for customer-friendly operation, and its 1/2 HP motor provides powerful performance for heavy, frequent use. The deep-water wash system of this 27-inch Whirlpool commercial top-load washer ensures thorough cleansing.

Manufacturer: Whirlpool

MODEL: CAE2745FQ

MSRP: $1094.00 USD


Whirlpool Washer Model CAE2745FQ Error Codes

CODE: LOC or LC 
PROBLEM: Control Lock has been activated  
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button. 

CODE: dET  
PROBLEM: Detergent cartridge not detected in the dispenser.  
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely. 

CODE: Int  
PROBLEM: The cycle was paused or canceled.  
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute. 

CODE: rL or F34  
PROBLEM: Items were detected in the washer during the Clean Washer cycle.  
FIX: Remove items from the drum and restart the Clean Washer cycle. 

CODE: Sud or Sd  
PROBLEM: There are too many suds in the washing machine.  
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds. 

CODE: F5 E2  
PROBLEM: The door is not locking properly.  
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code. 

CODE: F7 E1  
PROBLEM: Indicates a motor speed sensing error,  
FIX: The motor can not achieve the correct speed for the cycle selection. Check that All the shipping bolts have been removed, the washer has not been overloaded, press the Pause or Cancel button twice and the Power button once to clear the code. 

CODE: F8 E1 or LO FL  
PROBLEM: The washer is sensing a low flow of water.  
FIX: Check that, the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling). There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code. 

CODE: F8 E2  
PROBLEM: Indicates there is a problem with the Dispenser System  
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.  

CODE: F9 E1  
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.  
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum. 

CODE: Other F# E# code  
PROBLEM: Indicates other error  
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start. 


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Related Error Code Pages:
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Related Troubleshooting Pages:
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Related Parts Pages:
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Whirlpool Washer Model CAE2745FQ

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Product Reviews:

The dishwasher is quiet and seems to clean most all of the dishes even when
The dishwasher is quiet and seems to clean most all of the dishes even when there is dried on food remnants. Multiple cycles that allow for light, medium and heavy cleaning. Also the ability for air dry and minimum use of water. The size is appropriate for normal amount of dishes, pots, pans, etc. Stainless steel front with most of the controls hidden. I have always had good luck with Whirlpool products, with this dishwasher continuing with being a quality product for the amount of money spent.
Published: February 24, 2016
Rick of Birmingham, Alabama
Source: consumeraffairs.com

We have a 2 1/2 yr. old Whirlpool gas stove. We have had the mechanic here
We have a 2 1/2 yr. old Whirlpool gas stove. We have had the mechanic here several times as it would not ignite. We also have had the control panel repaired twice as it melted. It is melted again but they will do nothing. I tried to clean the oven with their AquaLift technology and had to re-do it four times and still have residue which appears to be permanent. We are very frustrated with it. We have used Whirlpool appliances for over 40 yrs. but will not buy another. Model#WFG710HOASO, Serial#R21712236.
Published: November 30, 2014
Phyllis of Coram, NY
Source: consumeraffairs.com

I purchased a 12 year warranty, high end Whirlpool WATER HEATER (OR SO I TH
I purchased a 12 year warranty, high end Whirlpool WATER HEATER (OR SO I THOUGHT AT THE TIME) through Lowes in 2014. Model ND50T122-403. Six years and multiple service calls later it is broken again, this time for the final time. I am ripping this garbage out. So livid with this company that could give a rip about their customers. Three years in to my 12 year warranty it started giving me problems. Horrible HORRIBLE customer service. They will insult your intelligence. Whirlpool will not honor the warranty or stand behind their product. They just take your money and basically give a shrug of the shoulders or worse blame you for THEIR TERRIBLE product failing. It may be unscrupulous and unethical but I guess saves them a pile of money which is what they seem to only be out.The Service Tech that came for the 4th time to repair it says they see this all the time in Whirlpool water heaters. Its a Design Flaw they say. I dont know about all that. I just know when I have been swindled. The electronics are garbage. The pilot light when it goes out is not easily reset as others have mentioned on this site. Will stay lit for while and then shuts down. Whirlpool says, despite reams of evidence to the contrary it must be a safety issue in the install, which they have absolutely zero evidence of therefore, they are not honoring the warranty. They are Blaming the installers, according to our service techs who tried to order the part thats supposed to be under warranty.The original installers, by the way were from Lowes, the outfit that sold me this hot mess. Another Class action lawsuit seems ripe. Or perhaps the consumer protection division from each states Attorneys General would be interested in protecting their citizens from practices like this. Lowes is complicit in allowing it, failing to protect their customers and not calling Whirlpool out for it. I cant think of a more deserving target of consumer protection than Whirlpool. A truly horrible, expensive experience. See the Whirlpool logo and RUN - - DO NOT WALK -- THE OTHER WAY!
Published: September 9, 2020
Jon of Boise, ID
Source: consumeraffairs.com

I have a Whirlpool Cabrio washer. It was great for almost year. After that
I have a Whirlpool Cabrio washer. It was great for almost year. After that it has been nothing but trouble. The body of the washer has rust coming through the paint and large areas that is so rusted that the paint has chipped off completely. A washer is expected to deal with water and not rust through the body. I have a 10-year old Ford truck without a speck of rust. Dont they undercoat? The circuit board has had to be replaced because of rust. I have to take several Q-tips and go under the cover to remove all the rust if I dont it gets rust stains on my clothes, which is impossible to remove. The customer service is non existent. They have left me on the line for over 40 minutes. I hang on only because it would be another hour or so of my time to get someone to answer. I was without a washer for a month while waiting for parts. Why dont they have parts for their products? I had to slop my way too dirty laundry mats 3 times a week as I do 2 to 3 loads a day.My washer is downstairs and stops and gives me the unbalanced message even when its not, running up and down the stairs several times to complete one load. I also get the F51 message for no perceivable reason. The extra rinse button only works 1/2 the time. This was an expensive washer ($1,000.00) and I feel that I deserve my money back. They are knowingly making an inferior product.
Published: January 23, 2012
Kacy of Thiensville, WI
Source: consumeraffairs.com

I purchased this Maytag clothes washer in 2007. So far Ive had to purchase
I purchased this Maytag clothes washer in 2007. So far Ive had to purchase and replace the front door 2 times. The current one now needs replacing. The plastic near the hinges disintegrates after about 2 years. This appears to be a manufacturing design defect. I have requested from Whirlpool to send me a replacement door for my washer. The part number is 34001178. The model number is MAH2400AWW. The Serial number is 14060452LE.I have spoke to four different levels of employees at Whirlpool after escalating the service request. Each time they have told me they are unable to send a replacement door to me, stating that the product is out of warranty. I realize that the washer is out of warranty but I believe this problem is a design flaw. The plastic near the top door hinge breaks down and cracks after 2 years of normal use. The last person I spoke with Michael (would not provide me with a last name) said to write to the Whirlpool corporate office with my complaint.
Published: January 28, 2015
Richard of San Diego, CA
Source: consumeraffairs.com

Went to Lowe’s, as my old fridge died. Gets delivered & guys wore mas
Went to Lowe’s, as my old fridge died. Gets delivered & guys wore masks. After they leave the NOISE of fridge I could hear in bedroom! I called right away had to wait for a replacement from XPO about a Week. Guy shows up stinking like ashtray, No Mask to “repair” my brand new Loud Fridge. Heck no was to get replaced. I called Lowe’s 3 times & XPO twice. It’s now June 4th. I’m still waiting! 25cubic Serial #HRX0654908. Horrible customer no service!
Published: June 5, 2020
Carolyn of Longwood, FL
Source: consumeraffairs.com

Have always bought Whirlpool appliances and never had a problem like this.
Have always bought Whirlpool appliances and never had a problem like this. Open the door on the top loading washer and its rusting out. I am having to buy a new one but considering other brands. No complaints about the matching Dryer.
Published: April 29, 2019
Ronny of Katy, TX
Source: consumeraffairs.com

Whirlpool Gold GC3SHAXVBOO - Two issues in two years. We purchased this ref
Whirlpool Gold GC3SHAXVBOO - Two issues in two years. We purchased this refrigerator online through Whirlpool in April 2010. Almost a year later, a circuit board went. This was repaired under warranty. Our refrigerator was making loud cycling noises and we were told this was normal. Now a year later, again we have an issue. This time its the compressor. We called customer service and were told there is nothing they can do. The cost to fix approximately is $700. This is very upsetting to buy a $2000 refrigerator and have two major issues within two years and then not have the company stand by their product. I would wonder how many other people have this model and have these issues as it seems like a lot. Whirlpool customer service is terrible, non-caring and offered no assistance.
Published: March 16, 2012
Sara of Easton, PA
Source: consumeraffairs.com

Whirlpool Dishwasher Quiet Partner III Model #8575637, White - Purchased in
Whirlpool Dishwasher Quiet Partner III Model #8575637, White - Purchased in 2006. As of July 2013, I can say this is the worst dishwasher we have ever owned. After normal use (once a day or less), the plastic on the front control panel began cracking in the first year, and the button covers have fallen off completely. Dishes were never completely clean (at least not as clean as other dishwashers). Dishwasher leaked out one side and needed repairs. Now it is in need of a new valve, because no water is coming into the inner cavity. Repairman says it is likely that the control board, which is getting moisture into it after losing buttons, etc., will probably need to be replaced soon as well. $300 more to spend on a repair bill. SAD (AND DANGEROUS!) THAT SO MANY APPLIANCES ARE ADDING UP IN OUR LANDFILLS. There should be a LAW requiring appliances to last a certain number of years, and to clearly state their expected life on the appliance when you purchase it. Planned Obsolescence is a common business plan these days, but there must be some control on what is allowed! (I may go ahead and repair this model just because I feel bad adding one more piece of junk to our collective global pile! Sheesh!!) And all those energy star, were so green advertisements? Well, if its soon to be sitting in a landfill, its NOT so green! I am willing to pay more to purchase appliances that will last a number of years, not need many repairs, and function as they advertise... Thank goodness I kept our very first Whirlpool refrigerator - never needing any repairs and still running like a tank out in the garage. (So I know Whirlpool, at least at one time, was able to build a quality product!)
Published: July 25, 2013
Dee of Kirksville, MO
Source: consumeraffairs.com

If I could give no stars I would. I own the Whirlpool Cabrio, which I bough
If I could give no stars I would. I own the Whirlpool Cabrio, which I bought only 2 years ago. Im on my 3rd service call. They replaced my board after only 1 year of owning it and now 2years later its the same error message (F6E2), the board again. Besides this problem the machine is horrible! Every load has to be done on the deep water mode or else your clothes will come out with dry areas. Forget about darks - they come out with lint and soap residue all over them. So for darks you have to use extra rinse cycle but still the clothes come out with lint all over them. Laundry has turned into a nightmare for me. And the clothes arent clean. If I dont spray and scrub any stains, the clothes come out with the stain still on them. Dirty white socks come out dirty, even with bleachI dont use warm water on my clothes because it shrinks them and I dont put all of my clothes in the dryer because it shrinks them. So I am constantly using lint rolls, like crazy on all my darks. And even though the machine is very large I was told to never put a lot of laundry in it because nothing will get clean. So now I have to do more loads of wash. Doing laundry has turned into a job, a horrible job that takes hours. So now I have to use deep water, extra rinse and smaller loads so how is this energy efficient - its NOT, its the opposite of efficient. I am doing more wash and using more water. I use liquid HE detergent like they said. I clean my washer when it lights up to clean it. I dont know what else to do. I just called whirlpool about all of this and my second board being broke within 2 yrs and they dont stand by their products. I have to just keep getting it fixed through my extended warranty company. Thank goodness I bought an extended warranty.I would never ever buy anything whirlpool again! Dont buy this washer if its still available, it is the worst. Even if cabrio isnt available (which I dont see on their site) I still wouldnt buy whirlpool. They should replace my machine with a different one at this point. Not that I want another whirlpool but at least I would have a machine that works. This machine completely stopped working after the error code so I have no machine for 4 days now. I waiting for my extended warranty to get back to me and then I have to make an appointment for the appliance company to come and fix it. This is crazy. All these days and I cant do laundry. This is not acceptable!
Published: November 2, 2020
Stacey of Staten Island, NY
Source: consumeraffairs.com

Model no. WTW4950XW is a piece of pure junk. Bought this machine 2yrs, 4 mo
Model no. WTW4950XW is a piece of pure junk. Bought this machine 2yrs, 4 months ago. I just replaced it and to be sure not with another Whirlpool. The machine went out. Just quit. Nothing on control panel (computer). Didnt call for service tech as this machine has been crap since I bought it. Tried to return it but couldnt after I first used it. It would only give hot water on 2 cycles and that was on bulk or delicate. The regular cycle would only give warm but actually it was cold. Not enough water for 6 pieces of small clothes on regular. More water on delicate. Didnt wash very well. Clothes were not really as clean as they should have been. I used to only buy Whirlpool appliances but have now switched. They are bilking the consumer with subpar machines.
Published: November 18, 2015
Carolyn of Raceland, LA
Source: consumeraffairs.com

On 1/24/12, I replaced a 15 year old water heater that had started to leak
On 1/24/12, I replaced a 15 year old water heater that had started to leak after years of faithful service. The new Whirlpool unit heated water to a tepid level only, and that was obtainable only after running several faucets at a time, full bore. I used the product manual to trouble-shoot and was unable to find the problem, so I called Whirlpool customer service and was told that I would need to have a plumber come and and inspect the plumbing before a technician could be sent to check the water heater. I was not very happy about that, but complied. The next day, a plumber inspected the lines and fittings, tested the pressure and agreed that the problem was likely a faulty water heater. That cost me $95.00. I called Whirlpool again. This time, I was told that I should have had the plumber call Whirlpool while he was still at my home! The customer service representative agreed to authorize a service call, and I was given the phone numbers of three companies to choose from. Apparently, I chose wrong. The plumber seemed experienced and was very friendly. He was at our home for about 40 minutes, made a cursory inspection and said the problem did indeed seem to be with the unit, and he would return to his office to contact Whirlpool and arrange for a replacement unit and he would call back. Tellingly, I realize in retrospect, he did not give me a receipt. After several hours, I called the company and was told Whirlpool had not yet called them, and if I did not hear from them soon, I should call Whirlpool myself. This seemed reasonable to me, and I did so, at which point I realized I had been lied to from the start. The Whirlpool representative said that the service technician stated that he had run an isolation test, obtained hot water from the water heater, advised the homeowner (me) that the problem was in the plumbing, and I possibly had crossed lines. She also told me that the technician had said that he had difficulty making the homeowner understand what he was trying to explain. A complete and utter falsehood. I asked her how an isolation test was carried out, and that I would call the plumber to see what was going on, as this was not what we had been told. I was livid and called the plumbing company back just in case there was some honest mistake. Of course, there wasnt. I would like Whirlpool to be made aware that the company that they contract with is disreputable and has a history of deceitful practices. I found many negative reviews, and in fact the sort of treatment I received seems to be their modus operandi, no receipt, never a call back, assure the customer their problem will be covered under warranty, misrepresent the the service performed. The reason I add this last statement is that at no time was the new water heater disconnected, drained, refilled and allowed to return to operating temperature; the so-called isolation test a process which Whirlpool told me takes about two hours. This test did not take place. I previously stated that the technician was only at our home for forty minutes. There was no test of water temperature. I have since replaced my water heater with another brand--it works fine and there were no plumbing problems! I thought the name Whirlpool meant something. I have owned quite a few Whirlpool appliances over the years, in fact my new washing machine is Whirlpool. But I am definitely disinclined to purchase this brand again. I am so disappointed with the service I received from Whirlpool, a huge waste of time and money, and I am out $95.00 for nothing. I think Whirlpool should reimburse me for this, as the original (honest) plumber was correct. My water heater was defective and should have been replaced at that time. If it had been, you would probably still have a customer.
Published: February 8, 2012
Florentino of Fontana, CA
Source: consumeraffairs.com

I have bought what I thought my dream washer and would never need to buy an
I have bought what I thought my dream washer and would never need to buy another one. I told people about it and could have sold many of them. That was in my first year. Now I am into our second year with them and it quits. It cost right at 500.00 and when I called Sears, the company I bought it from, they charged me a service call and says it will be $585.00 to fix. WHAT? This is a lemon. If I were to buy a car and have this sort of problem they would warranty it. Why not appliances? This is an outrage. This should be illegal to sell.
Published: April 20, 2016
Jennifer of Kissimmee, FL
Source: consumeraffairs.com

I purchased this WRX988SIBM01 refrigerator new at Lowes 23 months ago. The
I purchased this WRX988SIBM01 refrigerator new at Lowes 23 months ago. The freezer evaporator failed with estimated repair costs of $600 on a unit that cost $2400. The authorized repair person indicated that the failed part was a recalled item on the three door models. Mine is the four door model but has the same evap model. When contacting Whirlpool about covering some of this cost, they denied the issue and offered no assistance. This was after hours spent trying to get through. They do not return phone calls. I will never purchased another Whirlpool or related company product again. The quality is subpar and I hope my post prevents others from buying their shoddy products. Made in America doesnt mean what it used to.
Published: September 21, 2016
Karin of Middlefield, CT
Source: consumeraffairs.com

The washing machine is making inviolable noise. I had purchase a semi-auto
The washing machine is making inviolable noise. I had purchase a semi-auto Whirlpool washing machine from Lotus Koh-e-fiza, Bhopal two months ago. Initially, the company sent a man for demonstration, and at that time, the machine was making a sound and the mechanic removed his back plate and his components and saw that the plate of heating rod is unscrewed. He temporarily tightened that plate with normal screw, and after two months, the same sound is coming again.At present, we are not using the product for the past 5 days and launched a complaint to customer care. The call attender said that the problem will be solved in 20 hours but no one came within 4 days. Today, 21 September 2011, I called to customer care. He was telling me that the complaint has been attended by our attender and at present, no complaint is pending. The washing machine is in warranty period and I am not satisfied with the service of Whirlpool. At present, I am using the product of Godrej and LG, and the service of both company is very good then Whirlpool.
Published: September 21, 2011
Anup of Bhopal, OTHER
Source: consumeraffairs.com

I am a mother of 4 children and 3 grandkids, I love cooking and baking. Bef
I am a mother of 4 children and 3 grandkids, I love cooking and baking. Before I can post a review on a product or appliance I like to wait and give it enough use to test it. About 2 years ago I purchase a Whirlpool range. I trust the Whirlpool brand because is durable, easy to maintain and simple to operate. After owning my first Whirlpool refrigerator for over 15 years, I am happy to post my review on my almost 3 years old Whirlpool gas stove and oven. I am a satisfied and proud customer of Whirlpool!
Published: February 6, 2021
Rosalba of Compton, CA
Source: consumeraffairs.com

I purchased a new style topload washer (Whirlpool) without the center post
I purchased a new style topload washer (Whirlpool) without the center post approximately one year ago at Lowes and have had nothing but problems with it since day one. It does not clean the clothes and will not spin.
Published: July 13, 2012
David of Green Mountain, NC
Source: consumeraffairs.com

I purchased this washer model WTW4950XW0 new. Within 6 months, it stopped s
I purchased this washer model WTW4950XW0 new. Within 6 months, it stopped spinning and was repaired under warranty. The spin actuator was defective. Great. A few months later, it stopped spinning, repaired under warranty and the spin actuator was bad. A few months later it stopped spinning, repaired under warranty, and the actuator was bad. Great. Another few months it stopped spinning again. This time, Whirlpool sent someone to repair it, another bad spin actuator. This time we had to pay for the part. So now that we are completely on our own, it stopped spinning yet again. Let me guess. The spin actuator is bad!!! Incredible. What a piece of crap. This washer was never used heavily.
Published: June 12, 2013
Jim of Binghamton, NY
Source: consumeraffairs.com

I used the Whirlpool website contact form, and described an issue I have wi
I used the Whirlpool website contact form, and described an issue I have with the Cabrio washing machine. When the form is submitted, it states that the company will respond in three business days. Two weeks later, after no response, I submitted a second contact form. It has been five days, and I still have not received a response.
Published: December 6, 2017
Duane of Hillsboro, OR
Source: consumeraffairs.com

HORRIBLE! I purchased a Convection Oven Microwave in Oct. 2010 and 3 months
HORRIBLE! I purchased a Convection Oven Microwave in Oct. 2010 and 3 months later, the microwave stopped heating! I called customer service and they replaced the magnetron and two other parts. Two months later, the appliance broke again with the same problem. They serviced it again. Today, it was broken again and the service technician stated that its the magnetron again. I called to get it replaced and they said Whirlpool doesnt replace appliances, they just keep servicing it. **! How can they get away with this!
Published: August 3, 2011
Caroline of Miami, FL
Source: consumeraffairs.com

I have had my refrigerator for a few years now. When I first purchased it,
I have had my refrigerator for a few years now. When I first purchased it, it was because of the brand and the looks. As far as performance it runs just as good as any other less expensive ones.
Published: February 6, 2018
Leslie of Rochester, NY
Source: consumeraffairs.com

This washer is a piece of junk!! It doesnt use enough water to clean the cl
This washer is a piece of junk!! It doesnt use enough water to clean the clothes and now it wont spin them dry. I have maybe two loads a week on a regular basis. I have always used HE detergent. Never overload. It is only three years old and I have been having to go to the laundromat because I cant afford a service call and especially if it is what they say which costs almost much as the washer. Be ahead to buy a used washer or a cheap one. It wasnt getting the clothes spun out dry enough - dripping wet. Then it flashed od and ul and sd and f51 and then it kidnapped my clothes - couldnt get the door to unlock with the pause or power until I unplugged and still had to wait several minutes. They refuse to help. Do not buy this machine!!! The customer service was not one bit of help. Instead she wanted to charge me $350.00+ dollars for some plan.
Published: September 26, 2014
Penny of Hattiesburg, MS
Source: consumeraffairs.com

Purchased a black Whirlpool refrigerator, Gold Series, Model GB2FHDX WB 22
Purchased a black Whirlpool refrigerator, Gold Series, Model GB2FHDX WB 22 cu ft. with bottom freezer from hhgregg. Within one month I had water on my floor, ice buildup on bottom freezer floor. I had previously reviewed fridge and noise was a concern but I thought I could live with that. I contacted hhgregg. They would do NOTHING, told me to contact Whirlpool. The 1st repairman said it was the ice-maker. I DO NOT have an ice maker. He fixed a duckbill. 2nd call 6 months later, same problem with water, serviceman replaced duckbill. Next year, 2011 same problem with water on floor and ice buildup on freezer bottom floor. After numerous repairmen I contacted Corporate Office of Whirlpool. They sent another repairman at their expense. We are now 6 years later and I am having the same problem. Dont buy a Whirlpool Gold & dont buy from hhgregg.
Published: April 25, 2016
D. D. of Copley, OH
Source: consumeraffairs.com

After only 3 years using my Whirlpool front loading washing machine the inn
After only 3 years using my Whirlpool front loading washing machine the inner tub is already broken. The repairman said the cost is just about the same as getting a new washer. After reading all the horrible reviews on the Whirlpool washer I WILL NOT be getting a Whirlpool. I am so disappointed in the washer and do not recommend it to anybody. Do not buy a Whirlpool appliance ever.
Published: October 24, 2016
Jan of Mary Esther, FL
Source: consumeraffairs.com

Purchased 7/2015. LOVED it @ 1st being the key word. Notice grayish residue
Purchased 7/2015. LOVED it @ 1st being the key word. Notice grayish residue on clothing. Mainly on black. Towels discolored and lint on clothing. My kids were blaming dye in the detergent, & using Purex Crystals. I changed detergent to Armen hammer sensitive clear. Stopped using my beloved crystals. Wrong! Cleaned the rim @ the top of the agitator all the dirt & grime get ps trapped in the rims it helped some what. Additional problems occurred. From time to time started noticing unbalancing no matter the load size. Paint bubbling, peeling & rusting. The lid lock broken. Nightmare trying to get an appointment through Whirlpool. Referred to go to a dealer. Called Sears. Gave specific details whats wrong. Appointment 2 wks out. Service arrived, he had no idea why he was there. No info given. Then he said he doesnt have the part. He ordered it and said itll be sent to me approx 5 days. But wont be fix for another 3 wks. Same with 3 people from customer care. Informed this is not acceptable. Another problem now when unplugging it still stays on its hold electrical current. This can not be replaced until its deemed its broken & cant be fixed. They rather your home catch fire. They dont care about the inconvenience for 2 1/2 months.
Published: September 1, 2017
Diane of Cortlandt Manor, NY
Source: consumeraffairs.com

I bought a Whirlpool Gold Series Microwave, model # WMH76718AW, on 2/19/13.
I bought a Whirlpool Gold Series Microwave, model # WMH76718AW, on 2/19/13. It stopped working 1/25/15. It doesnt heat food anymore. I also have a whirlpool dishwasher that doesnt clean dishes. Whirlpool products are junk. Whirlpool customer service is awful. The cost of fixing this lemon and then buying an extended warranty for the repair (which they recommend) will make this a $1000 piece of garbage. They dont stand behind their defective products. Ill never buy another one again.
Published: February 2, 2015
Jeremy of Los Angeles, CA
Source: consumeraffairs.com

Why does your AquaLift self-clean feature not work? Tried numerous times &a
Why does your AquaLift self-clean feature not work? Tried numerous times & have been scrubbing all afternoon... Horrible!!! My last oven (Maytag) self-cleaning feature worked awesome, just had to vacuum out ashes & wipe down with regular soap & water. Have no idea what to do to get this oven cleaned!!! Very frustrated...
Published: April 2, 2017
Diane of Cold Lake, AB
Source: consumeraffairs.com

Thank you Michael of Castleton, NY, for the posting about re-setting the mi
Thank you Michael of Castleton, NY, for the posting about re-setting the microwave when it stops heating. Even if I have to do it once a month, it beats having to go out and get another one. And when that day inevitably arrives, guess which brand Im steering clear of?
Published: February 15, 2015
Cheryl of Fairhaven, Ma 02719, MA
Source: consumeraffairs.com

I have always had a whirlpool dishwasher and have always been please until
I have always had a whirlpool dishwasher and have always been please until my last dishwasher. The part that holds the soap and liquid stuff has broken and also the part that holds the silverware. Been really disappointed in this product.
Published: April 19, 2015
cindy of Dickson, TN
Source: consumeraffairs.com

The built-in microwave above the stove was in the home when we bought it se
The built-in microwave above the stove was in the home when we bought it seven years ago, so not sure how old it is. Although it had a crack in the door, near the handle, weve had not one problem with the unit. The crack has not opened more, or gotten longer, in the seven years weve been in the home. The unit is easy to clean, and has worked perfectly. It is simple to use, although no directions came with it, it was easy to figure it out.
Published: January 5, 2021
Judith of Topeka, KS
Source: consumeraffairs.com

Purchased a Whirlpool Cabrio washer with the glass lid. This is not a good
Purchased a Whirlpool Cabrio washer with the glass lid. This is not a good washer to buy! The clothes do not get clean. Have to set it to bulk to get enough water to even cover clothes. Biggest issue is the lid. I have had to order a new one as it cracked on both sides back by control panel. I took the old lid off and discovered why the lid cracked. I have read many complaints about this same issue and everyone said Whirlpool would do nothing about it or even acknowledge there was a problem.Here is the problem. On each side there is a spring to hold the lid up while in the open position. The lid is plastic. When I tried to push those lid pins down with the lid off they would not go down. The springs are too strong for the plastic. When the lid is down the springs are trying to hold the lid up, so they are pushing against the plastic. Given time the springs win out against the plastic and the lid cracks and breaks. I am just a simple housewife and I figured this out! I hope that every manufacturer that is making glass top lids STOPS making them out of plastic, uses metal instead, uses a spring that is not as strong, or foregoes the current design and comes up with something that is better. It is for certain that I will never buy another Whirlpool appliance!
Published: April 14, 2015
RoAnn of Cookeville, TN
Source: consumeraffairs.com

I have had too many problems with the thermocouple beginning about two year
I have had too many problems with the thermocouple beginning about two years after I purchased the water heater in 2003. Whirlpool keeps replacing the thermocouple, but I have to pay for the plumber to come out and repair the unit. This runs me about $180 each time. The thermocouple has burned out three times since September of this year. The plumber didnt charge me anything the second time it went out. But it went out for the 3rd time today and he recommended that I replace the unit. Of course, it is out of warranty and Whirlpool was happy to tell me that I could purchase a new thermocouple at my own expense from them. I have paid for this water heater three times over with repairs. Whirlpool knows that there is a defect with the design of the water heater. There is no way that a regular consumer can get inside the water heater to clean it. I will never purchase any Whirlpool products ever! I advise anyone reading this to follow suit.
Published: November 15, 2011
T. of Madison, tn
Source: consumeraffairs.com

FRUSTRATION!!! It is unbelievable that even appliances have become DISPOSAB
FRUSTRATION!!! It is unbelievable that even appliances have become DISPOSABLE! Where are the days of when our parents bought well made appliances that LASTED 20 years with NO problems??? There was satisfaction knowing that a purchase of an appliance was $$ well spent! These days it costs MORE to replace parts than IF you purchased a brand new machine! We purchased BRAND NEW Whirlpool Duet Sport Washer AND dryer in 2007. The washer has been repaired a total of 5 times and the dryer 3 times!!! IN A SPAN OF 10 YEARS! Are you serious?! With the $$ spent on warranties/ labor/ parts: WE could have purchased new appliances. What is WRONG with this picture? IT IS ALL about making money on REPLACING PARTS/WARRANTIES/LABOR!!! Forget the consumer that is spending THEIR hard earned money to buy the appliances initially. Short of going to a laundromat, the consumer needs to purchase a washer & dryer. So I guess it is a vicious cycle of REPAIRS/REPAIRS AND MORE REPAIRS!!!
Published: May 23, 2017
Charlotte of Nevada, TX
Source: consumeraffairs.com

After 3 short years, my dryer that cost me over $900 is not working and the
After 3 short years, my dryer that cost me over $900 is not working and the part needed for the repair is no longer being manufactured. They did offer the parts for free, but that was useless since they arent available. They then offered me a new dryer which would cost me $800. I am currently waiting for the Product Exchange Team to contact me. Im not hopeful that will be of any use.
Published: June 6, 2016
Lynn of Elma, NY
Source: consumeraffairs.com

We moved into our new condo a few months ago and my wife noticed that the k
We moved into our new condo a few months ago and my wife noticed that the knobs and front of our new Whirlpool Stove were getting too hot to touch so we called Whirlpool and since then never used stove. Was over one year old, we had to call their factor service representative. The charge was $98 plus labor $90 to tell us that even though the surfaces were way too hot to touch and dangerous to touch they were still within the factory specs of 167 degrees for the knobs, 152 degrees for the drawer, and 172 degrees for the front glass. He found the front of the unit reached 152 degrees which was hot enough to cause a serious burn when the stove was only set to 400 degrees. Why would a company set specs that will cause serious injuries? If my wife or grandchildren get burned by this crappy stove Whirlpool will be hearing from my lawyer. Stay away from any Aquaclean Whirlpool stove.
Published: January 13, 2016
Louis of Fort Lauderdale, FL
Source: consumeraffairs.com

I have had this unit less than a year and started having pilot problems. I
I have had this unit less than a year and started having pilot problems. I would just relight and ask family members to take shorter showers or not run the washing machine or dishwasher at the same time. I would have to relight the pilot 3-4 times a year and would just tolerate. Now the water heater fails on a daily basis. In the last four weeks, my wife would say NO HOT WATER AGAIN. I am so tired of dealing with this, so last night, I called Whirlpool and associate was polite but gave me a lot of things that I should do (43 yrs a pipefitter). Before all was said and done, he is shipping me a new gas valve (at my expense) that I will gladly install to get rid of this problem. Will not EVER buy a hot water heater from Whirpool or Lowes ever again. Whirpool should stick to washing machines!
Published: November 4, 2015
David of Sterling Heights, MI
Source: consumeraffairs.com

Microwave Model # MH1150XMB# - I have had this microwave for 6 and 1/2 year
Microwave Model # MH1150XMB# - I have had this microwave for 6 and 1/2 years. It came with the condo I purchased. Shortly after I moved in, I noticed hairline crack in the frame near the handle. I have replaced this door once and now the second door has done the same exact thing - formed these hairline cracks in the door frame. This is a defective product and needs to be taken care of by Whirlpool. But you keep denying the problem. No one can afford to replace a door every year. The microwave still works, but the door has fallen apart. The remainder of the microwave works fine.
Published: May 23, 2013
Patricia of Mckinney, TX
Source: consumeraffairs.com

Three years ago I bought a bottom freezer Whirlpool Gold refrigerator from
Three years ago I bought a bottom freezer Whirlpool Gold refrigerator from Lowes. Two days after it was installed, I noticed a pool of water on the kitchen floor. This happened again. I called Lowes and they brought out another refrigerator, same make and model, and took the first one away. A year later the same thing happened. I had it repaired - quite an ordeal for the technician. He had to order a part and found it difficult to actually get into the freezer. Now after a year and a half approximately the same thing is happening. I cant afford to continue the repair bills and dont like the inconvenience (what if this happens when Im away from home?). The pool of water is substantial - its as though the defrost is simply emptying through the front of the freezer onto my floor.
Published: March 13, 2014
Sherry of Verona, VA
Source: consumeraffairs.com

Right from the start of buying a new suite of Whirlpool appliances, the lig
Right from the start of buying a new suite of Whirlpool appliances, the light over the range burnt out. We figured it was just a bad bulb so we replaced it. Soon it burnt out again, replaced it again, then again it burnt out. I finally called Whirlpool about the problem and found out it is the electronic panel that needs to be replaced... Of course at a full charge to me! I am so over WhirlPoo, (yes I spelled it that way on purpose) every single appliance has had issues. I have just lived without a light over my range because fixing it is more expensive than buying a whole new microwave. Never again will I buy any WhirlPoo appliance!
Published: April 18, 2019
Patrice of Gig Harbor, WA
Source: consumeraffairs.com

54 weeks ago, I purchased a Whirlpool Duet Washer & Dryer. The first ti
54 weeks ago, I purchased a Whirlpool Duet Washer & Dryer. The first time I used the washer, it flooded my laundry room. After some grief, it was replaced with a second Duet washer some 53.5 weeks ago. Yesterday, that washer, 10 days past the 1-year warranty, failed. It gives error messages F06/E01 and wont complete a cycle. Calls to Whirlpool resulted in a refusal to acknowledge any product responsibility (out of warranty) but offers of extending the warranty for the cost of repair. I will never buy another Whirlpool product and will actively encourage any other consumer to shop elsewhere.
Published: September 17, 2012
Ed of Oceanside, CA
Source: consumeraffairs.com

Our dishwasher stopped working after 13 months. We are a family of 2 and us
Our dishwasher stopped working after 13 months. We are a family of 2 and use it once a week. We called Whirlpool and were told since it is past 12 months, they would do nothing but give us the name of a repairman in the area. We called our own repairman and $120 later, the sensor that had malfunctioned was replaced. Quite costly on a $450 dishwasher. Now, after 15 months, the handle on the lower broiler portion of my Range has come off and the screws will not hold because the plastic around them deteriorated. I just called customer service once again, knowing what I would be told and YES was told So sorry, nothing we can do. A new handle will be $45 plus shipping. We bought the refrigerator at that same time and every day, I wait for this appliance to have issues. In summary, Whirlpool/Maytag appliances are obviously made to be disposable after 12 months. They do not stand behind their products and I would not recommend them to anyone.
Published: November 22, 2013
Bonnie of Janesville, WI
Source: consumeraffairs.com

We bought our washer in on 2011. Within a few months, the washers behind th
We bought our washer in on 2011. Within a few months, the washers behind the screws on the top began to rust. Now less than two years after purchasing this high efficiency and expensive washer, not only are all the washers rusted on the plastic lid but behind the the lid and the side of the washer is rusted. Very disappointed and recommend that you do not purchase this machine.
Published: November 4, 2013
A of Atlanta, GA
Source: consumeraffairs.com

My 50 Gallon water heater is still under warranty, model #051718153. The wa
My 50 Gallon water heater is still under warranty, model #051718153. The water heater shuts down after a few minutes. Theres a sound of a leak inside the tank. They would not replace the tank; theyd only replace parts. We have already replaced the outer control box and the double burner, and theres nothing else to replace except the tank, which they refuse to do so. If I had called them and said theres water coming out from the heater, theyd have agreed to send me a new tank, but honesty doesnt work.
Published: January 30, 2017
Anton of Chino Hills, CA
Source: consumeraffairs.com

Purchased on Nov 2010 at Lowes. Washer machine sounds like an airplane on t
Purchased on Nov 2010 at Lowes. Washer machine sounds like an airplane on the wash and worst on the spin cycles. Bearings are gone!! Customer service was no help. Basically was told I was ** out of luck. Have service bulletin addressing this issue, yet they refused to help. $1300 learning experience about Whirlpool. Social media here we come. Goal: to keep at least 1 million customers away from their scrap!!
Published: February 10, 2014
Rene of Owatonna, MN
Source: consumeraffairs.com

We have a large family so when we needed a new refrigerator we found this v
We have a large family so when we needed a new refrigerator we found this very large unit (Whirlpool 32 cu). About this unit, its not really all that wide, but it is very deep. Lowes didnt have a model on the floor but we went by photos. Also the salesman showed us a smaller version of this unit and we were impressed with the design. However unlike the unit we saw the shelves arent adjustable. They are preset. Also the ice maker on top is very small and makes ice very slowly. The freezer section ice maker is much larger. The main complaint I have with that is unless you push the tray all the way to the back ice can drop behind the tray and fall down causing the freezer door not to always close properly, leaving you with semi defrosted food. Whoever designed this refrigerator was an idiot. All issues are really related to design flaws. This is a very expensive refrigerator. I expected a great unit and got a piece of crap instead. Stay away from this model at all cost. It would be smarter to buy 2 refrigerators instead if you have the room. This model will give you nothing but a headache and grief.This is our story about our experience. This all took place within 1 year. We bought it at Lowes. They were wonderful when it came to taking care of us when it was within the stores’ warranty. They really tried to help us. Once their warranty ran out they put us in touch with our new repairmen. Lowes did tell us that one other man bought the same unit and he was up to refrigerator # 15. Like I said, this unit is crap. Our first unit was delivered with a huge dent in the door. They took it back (lucky for us we have 2 other refrigerators).Second unit arrived in store also badly dented. They didnt bother to deliver that unit. Third unit arrives at store but back area around motor all dented up. They order a 4th unit. This unit wasnt dented up so they delivered it. However doors were very off and wouldnt line up so it didnt close properly. A 5th unit was ordered and same issue with the doors. A 6th unit ordered and they called telling me that it was all dented up and needed to order a new unit. Our 7th unit arrived and in 3 days started making funny sounds. Dual ice makers stopped working and inside refrigerator is was very warm. Lowes ordered #8. This unit the freezer doors werent lining up so #9 was ordered. This time everything seemed to line up, no dents however by the third month it started making a funny sound. Dual ice makers stopped working. Warm inside the refrigerator section. Lowes sent out a repair man. He explained a design flaw was not enough insulation around the fan so it was icing up. That was replaced and it was working nicely for 4 months. Same issues with fan icing up, the noise and no ice. The repair man came out again and mentioned what was kind of a recall with the unit. The control panel in the back of the refrigerator was wrong and needed the correct one to be put in. That was done. He told us that we shouldnt have any more issues with it.Same thing again. Same symptoms, same results...we had to throw out hundreds of dollars worth of food. (I just put in an entire prime filet mignon I planned for a special dinner and had to throw it out. OUCH!) Awaiting for the repair man, again. He will be out in 5 more days. Im sure it will be a new issue, a new brand new fix and it will work for a few weeks to months and we will be calling him again.
Published: November 4, 2017
Robin of Buckeye, AZ
Source: consumeraffairs.com

Do not bother purchasing Whirlpool refrigerators. Bought mine new in Novemb
Do not bother purchasing Whirlpool refrigerators. Bought mine new in November. The paint on the exterior has been chipping. They inform me that its a cosmetic issue and that they are not going to repair it. They told me to use touch up paint. The paint has chipped more than once and Im afraid this is going to be an ongoing issue. Its obviously a product defect (my last fridge lasted 27 years without incident). I dont do business with companies who dont stand behind the products they manufacture. These days its all about get their money and the hell with them once we do. Last time I purchase anything Whirlpool.
Published: April 25, 2015
Dinah of Los Angeles, CA
Source: consumeraffairs.com

I have the model FG1H5040T3NOV water heater and had found this message boar
I have the model FG1H5040T3NOV water heater and had found this message board. I called the number posted by Chris with American Water Heater and provided them with my serial number. They shipped me the replacement assembly next day and after about an hour, I had it installed and working again. Im not too happy with the fact that it failed, but it does appear they have their act together in getting the replacement parts distributed.Based on the discussion with the person on the phone, my only real gripe is this: the cause of the component failure was potentially caused by a dirty-flame trap that supposedly needs to be cleaned regularly. Since the trap is underneath the water heater and is in no way really accessible, relying on people to see the fine print in the manual (which hardly anyone reads) isnt sufficient. At an absolute minimum, a very clear and apparent sticker should be included on all water heaters indicating this needs to be cleaned and a clear description of how to clean it properly to prevent this sort of unnecessary headache in the future.
Published: April 28, 2012
Paul of Sacramento, CA
Source: consumeraffairs.com

I have had to replace the thermostat 3 times. Worst fridge I have ever owne
I have had to replace the thermostat 3 times. Worst fridge I have ever owned. Lost lots of food and time and money that I will never get back. I will never ever buy another Whirlpool product again. Aint got time for that.
Published: April 29, 2019
John of Windsor, ON
Source: consumeraffairs.com

My wife and I spent about $2500 on a new Whirlpool Dutch Door fridge five y
My wife and I spent about $2500 on a new Whirlpool Dutch Door fridge five years ago. 18 months later the evaporator went out and the warranty was only good for one year! We bought an extended warranty, got it fixed and the other evaporator went out less than a year later after that! Next, the circuit board control on the crisper went out. Then, the water filter would not disengage and a repairman had to take the fridge apart just to put in a new filter! And now, the ice-maker has gone out and the fan is icing up like another evaporator is going... Insane! Our warranty is up next year. Once the warranty ends we will start shopping for another unit - and it wont be a Whirlpool - thats for sure. I have never owned anything this unreliable in my entire life! Also, I would say most of the time we have owned this piece of you-know-what it has made a loud disturbing fan noise... What a waste of good money! Run! Run far, far away!!!
Published: August 6, 2018
Steve of Rancho Cucamonga, CA
Source: consumeraffairs.com

Like hundreds of others, my Whirlpool double wall ovens circuit board stopp
Like hundreds of others, my Whirlpool double wall ovens circuit board stopped working after 5-7 years. Accubake s-xt3704215 m-rbd275prb00 Whirlpool double oven. If it is happening to all these people, the protectors of the US consumer need to do just that!
Published: January 28, 2015
tom of Albuquerque, NM
Source: consumeraffairs.com

We purchased a Whirlpool Cabrio Washer and Dryer in 2007. The washer sounde
We purchased a Whirlpool Cabrio Washer and Dryer in 2007. The washer sounded like it was going to take off and started leaking water. Two repair techs later, we found out it was the center bearing. They actually laughed and said they saw it all the time. It could be replaced (you need to replace the whole drum) for $300-$500, but I was told it would never be the same. I spoke with Whirlpool numerous times and they said they would do nothing, and I should have purchased the extended warranty. All I ask is for a company to stand behind their product. Im very disappointed.
Published: September 28, 2011
Jenna of Saint Joseph, MI
Source: consumeraffairs.com

My refrigerator was purchased in May 2014, and died in August 2015. Before
My refrigerator was purchased in May 2014, and died in August 2015. Before it died, it produced a very loud, rattling noise for two days. Thus, the refrigerator cost me $100/month. It does seem, upon reflection, I would have been better off buying a piece of junk for $50. It would have lasted longer. Additionally, the so-called stainless steel started rusting all over the front surface, first popping up in one spot, then another. One year old, rusty and dead. Great job Whirlpool. Buy American.
Published: August 28, 2015
vana of New Bern, NC
Source: consumeraffairs.com

I have a Whirlpool Cabrio washer and dryer combo. Recently, I have learned
I have a Whirlpool Cabrio washer and dryer combo. Recently, I have learned that the washer has a very common problem with the water pump. I have read amazing amount of complaints about this problem and apparently the company has nothing to say about this. The cost for parts and labor for replacing this pump is about $400.00, almost half the cost of the unit. This is unreal!
Published: August 8, 2011
Maria of Pensacola, FL
Source: consumeraffairs.com

This machine always leaves me questioning if its going to finish the cycle.
This machine always leaves me questioning if its going to finish the cycle. It goes thru all kinds of spastic sounds in order to advance to the next step. I learned I cannot presoak a load more than 10 minutes before the machine empties ON ITS OWN! I just dont trust the machine and would not buy again.
Published: May 17, 2020
Mike of Foley, AL
Source: consumeraffairs.com

Had them come out numerous times and last guy changed out entire motherboar
Had them come out numerous times and last guy changed out entire motherboard to no avail. Freezer side freezes and then thaws. Now it is just a two sided refrigerator. Before Thanksgiving I was promised new refrigerator and none arrive after phone calls. No refrigerator for thanksgiving. None for Christmas. Finally today at 7:00 this evening January 17 2020 it arrives. I am suppose to be in bed. I have two terminal illnesses. I moved out boxes of stuff out of refrigerator. Installer came in and said I had to move stuff on the porch that they are not allowed to. I get all done, finally sit down and he comes in and says there’s a big ding in bottom of refrigerator. No idea when another refrigerator would come. Who is going to put all my furniture back? Who is going to put my food back in my refrigerator. I bought the entire Whirlpool package Made In America. I should have went cheaper and bought from China. Now there’s trouble with dishwasher and they have been out once already for that. I could worry about taking care of my health if I didn’t spend all my time dealing with whirlpool. Maybe they can bury me in the refrigerator and my daughter won’t have to buy a coffin. I make 1000 a month on disability and get 16 dollars in food stamps. I have thrown 1000s of dollars away after motherboard was fixed. I went and my friend helped and bought new groceries. One day took out a frozen burrito and as I was putting it in microwave I noticed it had mold all over it. Another food dump. Whirlpool pool answering phone says whirlpool cares. Well they don’t care about me.
Published: January 17, 2020
Wanda of North Fort Myers, FL
Source: consumeraffairs.com

I bought fridge model WRS571CIDm02. The worse company in the world. Since I
I bought fridge model WRS571CIDm02. The worse company in the world. Since I bought this fridge have a consistent problem with the evaporator fan. It makes noise. Geek Squad came 3 time in 3 years to replace the same part. Now the 4th time I ran out of warranty and Whirlpool dont care. On top of that the stainless steel is rusting. It is not stainless steel. It is a nightmare. Avoid at all cost. If there is zero I would give it to them.
Published: November 30, 2021
Sikiovoliki of Des Plaines, IL
Source: consumeraffairs.com

I purchased a Whirlpool 12-gallon point-of-use water heater as a booster wh
I purchased a Whirlpool 12-gallon point-of-use water heater as a booster when I was going to get a tankless and when we decided that we didnt need a tankless, I tried to get an RA number through the manufacturer so that the store could give me credit, as it says directly on the water heater, Do not return to store. They said there is nothing that they will do and it cant be returned to the store. So, what am I supposed to do with this water heater now? Before I knew this was going to happen, I purchased a 50-gallon Whirlpool water heater as well. So now, I have the 50-gallon that I have had to replace the element for already and I have only had it for less than a month and a half, and the 12-gallon is just sitting in my garage. Im completely irritated with this company and do not recommend anyone to go with this company! This is the worst customer service!
Published: June 20, 2012
Melinda of Ca, CA
Source: consumeraffairs.com

Approximately 2 years after purchasing a Whirlpool Gold side-by-side/counte
Approximately 2 years after purchasing a Whirlpool Gold side-by-side/counter depth refrigerator, I noticed cracks on the interior walls. This was in 2011. First, I contacted the service contract people. They told me this was not covered under the policy. Next, I wrote & called the company. They told me they could send someone out to EPOXY the walls. I told them this was not at all acceptable to me and that I believe this is a defective product. I have never heard of this happening to a refrigerator. I am also quite concerned that there are toxins emitted through these cracks. After a time with no response, I wrote them again.This time, they referred me to Ms. Alicia ** at the Exec. Offices. She wrote asking me to call her. After making several calls & leaving messages to no avail, I wrote her asking that she kindly write back to inform me what the company was going to do about this defective product. I cant help thinking they did not want to commit to anything in a letter because I never heard from her or anyone else at Whirlpool. Small Claims Court cannot help as the company does not have an office in New York. I am very worried about the possible health hazard this possesses. I am very careful to completely cover all food inside the refrigerator. At this point, the cracks have increased in size and new ones have appeared. I am very upset over the lack of concern and lack of response from Whirlpool.Ive owned many Whirlpool appliances through the years and trusted the brand. This is not a cheap appliance. Consumers dont expect to spend a few thousand dollars on a product just to dump it in a year or two. Given the size of the Whirlpool Corp., anyone would think they would simply replace their defective product to keep their reputation if not for the health concern of their customers, which should be a priority. Over the past few years, I have had increased respiratory problems and so have other family members. I believe its due to the emissions from the cracks. I will have to dump this defective refrigerator before it gives me cancer! Thanks Whirlpool, great doing business with you.
Published: June 2, 2013
Diane of Staten Island, NY
Source: consumeraffairs.com

I purchased my refrigerator four years ago from Lowes. From the second year
I purchased my refrigerator four years ago from Lowes. From the second year ice would form in the bottom of the freezer weekly. This past week it stopped working totally. I had to call a repairman. He advised me the parts he had to replace were outdated and Whirlpool had made changes to the my refrigerator model two years ago. No recall. Just cheap parts that caused the refrigerator to not defrost. $400 later all is well and I am broke. I wrote to Whirlpool and their response was, Oh well, there was never a recall so youre SOL.
Published: November 11, 2015
JOAN of Albany, NY
Source: consumeraffairs.com

I purchased this Whirlpool washing machine in July 2009. The repairman just
I purchased this Whirlpool washing machine in July 2009. The repairman just gave us a $1400 estimate for repairs due to failure of bearings. This is an energy efficient, expensive appliance that we expected to last for years and we feel that 2 1/2 years of service is unacceptable. We did not purchase an extended warranty and Whirlpool said they would help with the cost of parts - not labor. We cannot afford to repair a lemon and so purchased an LG front-loading washing machine today. Hopefully we will have a better experience with LG as we will not be purchasing any more Whirlpool appliances ever.
Published: February 25, 2012
Julia of Noblesville, IN
Source: consumeraffairs.com

We bought our Cabrio set 2 yrs ago. They have worked fine, until about 4 we
We bought our Cabrio set 2 yrs ago. They have worked fine, until about 4 weeks ago when we begun getting what looks like bleach stains on our dark and colored clothes. I blamed my wife for using bleach or splashing it accidentally. So today it happened again, and no bleach was used or even open near the machine. This was the third load today and the first one was towels, no damage, 2nd load whites and light underwear with some spotting, third load pair of pants and pair of shorts ruined. What is happening?
Published: July 7, 2014
Dave of Akron, OH
Source: consumeraffairs.com

I have never posted a negative product review but must do so now. The refri
I have never posted a negative product review but must do so now. The refrigerator is 1 1/2 years old at most and has been well taken care of. I noticed today that the finish at either side of the bottom of each refrigerator door handle has a problem. I couldnt tell if the finish was pitting or is just discolored. I called customer service and expected that they would help, especially since we have an extended warranty. Representative number one told me that the extended warranty only covers problems that affect the function of the product. I spoke to her supervisor and then her supervisor. I got plenty of apologies but no support. I offered to send pictures, but they were not even interested in checking out the problem.After speaking to them, I took the handle off and I see now that the handle cut into some sort of film that exists on the metal. (I am not talking about the protective plastic coating that is on the the refrigerator at delivery.) The film is lifting off the surface and creating discoloration. If Whirlpool was at all concerned, I think this issue could be fixed with some sort of gasket to keep the metal handle from cutting into the surface. Im hoping the problem is static, but hard to say what will happen. If they had been interested in trying to understand the cause of the problem, it would have been easier to accept the limitations of the warranty. It would have demonstrated an interest in avoiding this problem for other consumers in the future. My last Whirlpool product. Period. Good luck if you decide to do business with them.
Published: February 26, 2020
Stacey of Galveston, TX
Source: consumeraffairs.com

The machine pass all the cycles but the clothes are only very wet and still
The machine pass all the cycles but the clothes are only very wet and still dirty.
Published: September 1, 2014
Olga of Trujillo Alto, Other
Source: consumeraffairs.com

I bought a semi automatic washing machine from Croma Store (Gurgaon) on 03/
I bought a semi automatic washing machine from Croma Store (Gurgaon) on 03/09/12 Model no A-72H* and I regret to say that the water direction changing knob (to change water flow from agitator to dryer), has broken. The machine is not even 4 months old and the water inlet is broken. How can this happen in a brand new washing machine? You claim to have durable home appliances products and your machine does not last 6 months? Can you see that the broken piece is attended to or replaced at the earliest?
Published: December 13, 2012
Parag of Gurgaon, Haryana, IN
Source: consumeraffairs.com

Purchased new home with Whirlpool appliances installed Aug 21/17. Six month
Purchased new home with Whirlpool appliances installed Aug 21/17. Six months ago, I noticed that when I opened the door to the microwave over my range, the light flickered. A few months ago, intermittently, stopped working, now, not working. After reading the reviews, I am having the same problems other consumers are having. DEFECTIVE PRODUCTS! DONT BUY!
Published: February 27, 2019
Catherine of Etobicoke, ON
Source: consumeraffairs.com

I bought Whirlpool fridge in 2013 and as of today I am on the fifth ice mak
I bought Whirlpool fridge in 2013 and as of today I am on the fifth ice maker. Unfortunately I did not get the extended warranty. It was purchased At Lowes Model number GZ25FSRXYY2. Do not buy this fridge. I called Whirlpool to complain and got sorry we cant help. Can you say LEMON?
Published: December 26, 2014
Sherry of Hamburg, PA
Source: consumeraffairs.com

My husband and I purchased our Whirlpool Gold French Door Fridge-Freezer on
My husband and I purchased our Whirlpool Gold French Door Fridge-Freezer on bottom in January 2012. Water collects in the bottom of the freezer and creates thick sheets of ice. When the bottom of the freezer is a full sheet of ice, the water just drips onto the floor. I come home from work to a river of water that stretches across the kitchen--and now my linoleum floor is warping from the water. This started only 6 months after we bought the refrigerator. Im sure the warranty is out--what can I do?
Published: October 5, 2014
Carrie of Evans, GA
Source: consumeraffairs.com

After insisting to my husband that I wanted an HE washer with a large capac
After insisting to my husband that I wanted an HE washer with a large capacity so I could wash comforters and such and be ready for a house full of grandkids and visitors (we recently moved and had to leave my washer and dryer in the old house); I have been very disappointed with the washer. It leaves lint residue all over my clothes! Some of them I just cant get off. I live in Colorado and the sun shines almost everyday! I love to hang my clothes outside to dry and get brightened by the sun. Being a mile high makes the clothes even brighter I think!Anyways... back to washer... I have been doing laundry for 40 years. I have 4 grown children and know how to sort, etc... When I wash my darks, the lint that ends up on the shirts and pants... its just ridiculous! I end up scraping it off for about 25 minutes before I can hang them up to dry. On some of the clothes, there are marks where all the lint was and has stayed! Ive tried using less detergent, less fabric softener and always use the extra rinse. Tried setting it on the lowest spin cycle and the highest... Nothing helps. How do I tell my husband I would like to get rid of this and get an good old fashioned washer? I was a maniac for two months doing research and making a great cause to buy these machines!It seems to be a little better if I dry the clothes in the dryer, as the lint is pulled off somewhat, but the marks remain. If anyone has had the same experience and knows what Im doing wrong, or has a solution (other than going back to the basic machine) I would appreciate it so much. Disappointed in Denver.
Published: September 14, 2013
Barbra of Arvada, CO
Source: consumeraffairs.com

My Whirlpool Duet washer was purchased on August 2006. The first one had to
My Whirlpool Duet washer was purchased on August 2006. The first one had to be replaced as it flooded my laundry room on the first floor and the basement – not once but twice. When I was told that they would send yet another service person out to try and fix it, I told them it would be at the curb and that I was looking forward to filing a lawsuit. Then after being on hold for forever and getting the company that sold me the unit involved, they replaced the washer at no charge.From day one I hated this washer machine. If you failed to take the clothes out immediately after washing, they would get a musty type odor and I never felt the clothes got cleaned enough. Yesterday, I went to empty a load of laundry and it was soaking wet with water pooling in the bottom of the barrel. Today, I had a certified Whirlpool tech come and look at the washer and he told me to put it at the curb as the rear bearing is shot and needed to be replaced. He also told me not to buy another front loader and the cost of the repair would be approximately $800.Thank you to Whirlpool for manufacturing a true hunk of crap that, may I say, cost me $1300. I will make sure I tell everyone I know that your products are crap and I would rather wash my clothes by hand. I did call the WP customer service number and was told that this is unheard of and that these machines rarely have any problems. After just reading multiple complaints of the exact same problem, I now know that this product is inferior and the design of the bearing assembly is seriously flawed. A major recall is probably in the near future and Whirlpool is hoping that most people will just dump them before the recall is made public.
Published: August 15, 2011
Melanie of Montvale, NJ
Source: consumeraffairs.com

I had sold appliance for ten years. I purchase a Whirlpool Cabrio 2010. Aft
I had sold appliance for ten years. I purchase a Whirlpool Cabrio 2010. After two years started rusting. It is rusting on the outside and now on the inside, that I cannot wash delicates or whites. I so disappointed. I had lots of confidence in Whirlpool. The model is wtw7300xwo... I call talk to whirlpool but got no help. Now I going to need to purchase a new washer. It will not be a Whirlpool.
Published: October 9, 2015
dee of Kokomo, IN
Source: consumeraffairs.com

MODELGR673LXOQ WHIRLPOOL RANGE - I purchased this range in January 2014. It
MODELGR673LXOQ WHIRLPOOL RANGE - I purchased this range in January 2014. It is a good-looking range with a ceramic top and a convection oven. It has burned more food in a year than I had burned in several years. The top burners get red hot no matter where you have them set. They turn on very hot, then turn off and after a while they are red hot again. Cooking anything that requires a medium or less heat burns to the pan bottom. The oven works alright as a regular oven but when put on convection it burns the food closest to the fan before the rest is cooked. The company sent a technician to check the stove. He checked the temperature of the oven and said it was running too hot. He changed that setting and the first time I tried to bake it took forever. I reset the oven back to where it had been. The tech made no attempt to check the top burners as he said they couldnt all be bad. I hate this stove I had my former stove for thirty years and never had problems with it.
Published: December 29, 2014
Ruth of Big Timber, MT
Source: consumeraffairs.com

Weve been in this house for almost 4 years so the dishwasher (Whirlpool WDT
Weve been in this house for almost 4 years so the dishwasher (Whirlpool WDT790SAYM) is no older than that, maybe even 2.5 since I think I got it home in my CX-5 which is 2.5 years old. Anyway, never really had a problem with it and we run ours maybe once a day or twice in a row every 3 days. Last night I remember running a load and this morning noticed the dishes were dirty but the inside of the tub looked clean. So I plop another pod in and tried to run it again and sat there and watched it. It filled up with water but then nothing. After 20 minutes I opened the door and steam came out so the heater element was working and there was water at the bottom. I tried various things but nothing. Canceling still works.So either I try to get this fixed, or buy a new one. This wasnt a cheap dishwasher either. My wife balked when I 1st bought it considering she thinks a $300 model is better than most of these $500+ models. Right now I cant argue with her since we just replaced an expensive Samsung washing machine that lasted maybe 5 years. Theres another review of this model on these forums and the person tried to get it repaired many times and it appears maybe the same thing is happening to us. I wont go down that road considering repairs like that exceed the cost of a new dishwasher.
Published: May 26, 2018
PJ of Hoover, AL
Source: consumeraffairs.com

Do not buy this washer. It does not get clothes clean. I use extra rinse (t
Do not buy this washer. It does not get clothes clean. I use extra rinse (that negates the water savings) and still clothes comes out with stains on them. Some clothes are not even fully wet when removed after washings. I find myself soaking and pre-treating many items. White socks and undergarments are grey soon after buying. I always liked Whirlpool washer and dryer products, but this is a very poor product.
Published: February 25, 2019
erminia of Havertown, PA
Source: consumeraffairs.com

I purchased a Gold Star Whirlpool Refrigerator from Sears which was install
I purchased a Gold Star Whirlpool Refrigerator from Sears which was installed on July 1, 2010. The freezer was icing up along seams, so sealant was used. However, now I noticed after 14 months that the interior refrigerators lining is fracturing throughout the sides and bottom of the refrigerator. Not at seams but all over fractures, spanning 10 to 3 to 2 on the bottom and side of the interior lining of the refrigerator.Sears answer is more sealant, and Whirlpool does not take any responsibility in designing a defective liner since it is pass the one year time frame. This causes your refrigerator to be on more often, because of the cracks. Unfortunately, the consumer loses out. Both representatives were nasty and when I asked for a supervisor from Whirlpool, an incident report was written, however I will not ever be able to get a copy of it. It will be considered an internal document. It is a great setup between Whirlpool and Sears having defective appliances made to last a year, and Sears to win with warranty agreements for the life of your appliance of $250, for one year coverage. When you buy the warranty and have a lemon, Sears doesnt replace it, My suggestion to consumers is to buy a tube of sealant.
Published: October 6, 2011
Diane of Orange, CA
Source: consumeraffairs.com

Everything I buy from this company breaks all the time. I purchased these b
Everything I buy from this company breaks all the time. I purchased these brands hoping they were good but apparently not. Always have to get them serviced. Lately they did an exchange on my fridge. Hope it helps because after thousands of dollars of food in the garbage it better work. And the washer thought, Oh Im paying more. It will be good. At this point will cost me less to buy from another company. Buyers beware. Cause the company cant do nothing good for me so dont buy from them.
Published: June 5, 2017
Sylvie of Hearst, ON
Source: consumeraffairs.com

I purchased a Whirlpool hot water gas heater with a six-year warranty. It o
I purchased a Whirlpool hot water gas heater with a six-year warranty. It only lasted three years. When I called for an RA#, I was told, Well, well send you a part after you get a plumber and pay for it. Meanwhile, there is water all over the cellar floor. I called again and was told the same thing. Two weeks of no hot water and no help from Whirlpool. I will never order anything Whirlpool ever again. They stink.
Published: May 16, 2012
Anna of Warwick, RI
Source: consumeraffairs.com

The washer can not spin dry, as the unit will not balance. When it spins,
The washer can not spin dry, as the unit will not balance. When it spins, it will get out of balance, and shuts off. I have had a repairman out, but he said he can not fix it, and that this is common with your units, He suggested we get a new one, but not from Whirlpool.
Published: December 5, 2011
Wayne of Surfside, CA
Source: consumeraffairs.com

Whirlpool Cabrio Purchased 12-7-2012 - what a piece of junk. Does not get c
Whirlpool Cabrio Purchased 12-7-2012 - what a piece of junk. Does not get clothes clean, rarely does she even spin out properly. Called because it kept walking across the basement floor. Informed that was the owners responsibility, not the store (Feidens in Latham). Always had good luck with them, bought all my appliances from them. Now I heard a loud bang and she threw up - water everywhere. What a mess.Had purchased special patio block at Home Depot to even her out and every time I used it which was not too often, it acted like the space shuttle ready to head down the runway! Not too happy with Feidens attitude with regard to this purchase. Not going to call them to fix it. Not an ready to pay to listen to their guff again. Expensive machine never worked well since it got here. I always wished for a Whirlpool, be careful what you wish for! Junk, nothing but junk. Only 3 years old and I only do laundry about every 3 or 4 weeks. Live alone, so she certainly was not overworked.
Published: June 21, 2015
Debbie of Albany, NY
Source: consumeraffairs.com

It is a good refrigerator for the price, but it is not big enough for our f
It is a good refrigerator for the price, but it is not big enough for our family. It does get very cold in the refrigerator part unlike our last refrigerator. I only wish it had more shelf space on the door and the egg place fit more than 6 eggs.
Published: September 5, 2019
Bernice of Akron, PA
Source: consumeraffairs.com

We bought a new brand Whirlpool, ice berg, 2 door refrigerator in 2006. It
We bought a new brand Whirlpool, ice berg, 2 door refrigerator in 2006. It worked fine for 6 months and then started giving all the problems. Until now, we have repaired it at least 10-15 times with company servicemen and also private repair shops. We are just so tired and frustrated will all that we have gone through because of this fridge. Today, the main door just came out and it is probably the 16th incident. We are hardworking people and take a lot pleasure and find lot of happiness in buying something new. It took us almost 2 years to save money for this new fridge with cost us about Rs. 20,000. But I should mention this that we have already more than Rs. 10,000 in repairs.I am sure this would just be another email in one of your inboxes but wanted to write this and convey the message that we are hurt. We do not want to take any legal actions as middle class men in India do not have the resources to do that. But I would surely not buy anything of your brand going forward and would not suggest anyone for it. Writing this in assumption that you understand the pain middle class men goes through to but something worth Rs. 20k and spends another Rs. 10k for repairs. We had high expectations from your product but that was not to be.Following were the problems we face in last 4 years: 1. Refrigerator not cooling (5-7 times); 2. Top door broken (1 time); 3. Main door broken (1 time); 4. Water leak problems (5-7 times). I hope someone will read this and forward it to concerned department.
Published: April 10, 2012
Abdul Sattar of Navi Mumbai, Maharashtra, Other
Source: consumeraffairs.com

Whirlpool Cabrio wtw6400 - Never, never, never will I purchase a Whirlpool
Whirlpool Cabrio wtw6400 - Never, never, never will I purchase a Whirlpool product again! I spent nearly $1,500 on this washer and dryer. The washer ties everything into knots and has had several problems, most recently the bearings going out! I just called customer service who said they would send a repair man, approx. cost $370. What a rip off! I strongly encourage everyone in this same boat to call their customer service complaint line and/or consumer reports. I bought from HH Gregg and will never shop there again either.
Published: February 6, 2013
Joe of Cincinnati, OH
Source: consumeraffairs.com

We purchased our basic Whirlpool refrigerator model # WRT318FZDM05 from Low
We purchased our basic Whirlpool refrigerator model # WRT318FZDM05 from Lowes on September 13, 2019. We bought one of the more basic models available because we have owned higher end fancier refrigerators which have had multiple problems and not worked. So this is the 18.2 cubic feet top freezer model. About six weeks after owning it (conveniently just past the 30 day return window at Lowes!) we began to notice that our freezer wasnt freezing properly or making enough ice. There is only one control panel in this basic fridge so we turned it up. While this cranked up the freezer, the refrigerator compartment began to freeze its contents. So we had to choose between soft serve ice cream and refrigerated eggs and milk or hard serve ice cream and frozen eggs and milk! Finally after the holidays the certified Whirlpool appliance technician came out and recommended a repair with replacement of start device and control board. His report: Freezer not freezing, found the compressor turning on and off. The refrigerator was not even 4 months off the floor and the problem began when it was only 2 months old! When you call the Whirlpool number heres what they say: Welcome to the Whirlpool customer exp. For over a century weve believed in everyday care. Lets see how we can care for you today.Well, when someone calls with a very recently purchased refrigerator whose START DEVICE and CONTROL BOARD no longer work properly that person should be able to return the defective appliance and get a new one. Nope. Not with the Whirlpool experience. You are told that youll have to wait and see if those devices which are ten days away from being replaced in your new refrigerator will fix the problem. So basically NO do not buy from Whirlpool. Turns out a century of everyday care (??) hasnt taught them much about how in this century people need a refrigerator that works everyday!!!!
Published: January 9, 2020
Traci of Durham, NC
Source: consumeraffairs.com

Dishwasher leaking thru the diverter motor; apparently the gramet # WPW1019
Dishwasher leaking thru the diverter motor; apparently the gramet # WPW10195677 gets worn out and starts leaking. They have discontinued the part and can no longer be found. I call Whirlpool and all Parts supplier in my city. Obviously this is something that happens with time (5 yr old dishwasher) and is something very simple to change. But if we cant find the part....what are we supposed to do. Also my dishwasher rack has broken 2 years ago and is holding with zip straps! Horrible product!
Published: September 13, 2019
Emmanuelle of North Vancouver, BC
Source: consumeraffairs.com

Bought a Whirlpool Gas Range model WFG530S0ES0 in Nov 2015. Eleven months i
Bought a Whirlpool Gas Range model WFG530S0ES0 in Nov 2015. Eleven months into owning it the oven wouldnt heat up. Turns out the motherboard and wiring harness needed replaced. Since it was within a year of purchase, parts and labor were covered. Dec 2018 the same darn thing happened. I called Whirlpool and they basically said, Tough luck, lady. Was I surprised, not in the least. I talked to a supervisor who said that they dont have a single complaint on their Gas Ranges. Did I believe that, not in the least. Whirlpool finally agreed to pay for the parts but not the labor. Whirlpool supervisor said that equipment failure occurs. I said theres a difference between reasonable equipment failure and unreasonable equipment failure. For a 3 year old Whirlpool gas range to failure twice, with the same problem, is unreasonable failure. The supervisor said in such a pleasant voice, Basically too bad for you. Oh and have a Merry Christmas.
Published: December 6, 2018
Linatha of Gibsonia, PA
Source: consumeraffairs.com

What a disaster! Within one year we had to repair the stove twice, the dish
What a disaster! Within one year we had to repair the stove twice, the dishwasher and the fridge! Almost three years later, we are experiencing problems with two burners and with the fridge! The company does not stand behind its products. Avoid them.
Published: May 31, 2018
P. J. of Charlottesville, VA
Source: consumeraffairs.com

I purchased this machine from Sears on 04/23/2016 and have had nothing but
I purchased this machine from Sears on 04/23/2016 and have had nothing but problems and issues with it. It is loud and makes different sounds every time I use it. It has overfilled and underfilled with water a few times, the machine shuts down while washing and I have had to restart the machine. Half the time the clothes come out covered in soap and I have to put them through another rinse cycle. My bedding always has to either go through a second rinse cycle due to being covered in soap or I have to rewash it because it is all packaged together in the fitted sheet and never got washed. During the spin cycle it sounds like it is getting ready launch into outer space and it vibrates excessively. On numerous occasions I have had to untie my clothes as they are tied in knots. There have been times that I had to put the clothes through another spin cycle because the clothes contained too much water. The final straw was last week (03/27/2019). I washed my sheets and they came out bundled up in the fitted sheet full of soap stains and I had to rewash them. When the sheets were done I put the comforter in the wash and started to clean the house. When I went into the laundry room the washer was not running but the wash light was on so I opened the lid and felt the comforter and found it to be dry. I closed the lid and pushed the start button. After a few seconds the washer shifted to rinse without even washing the comforter. When the washer stopped running and the ready light came on I removed the comforter, unplugged the machine, shut off the water, disconnected the water hoses, placed the machine on a dolly and took it to my scrap pile. I could not find any Whirlpool washers with any good reviews so I purchased a Speed Queen with a 5 year parts and labor warranty.
Published: April 1, 2019
Douglas of Chokio, MN
Source: consumeraffairs.com

The washer buttons stopped responding after 19 months. Lid lock sensor didn
The washer buttons stopped responding after 19 months. Lid lock sensor didn’t work. Replaced control board because new sensor did not fix it. Went bad again after a week. I have to replace it. I think 1 year warranties are not enough for a major appliance.
Published: October 23, 2019
Douglas of Madison, MS
Source: consumeraffairs.com

I purchased a home that came with Whirlpool appliances. I begged the compan
I purchased a home that came with Whirlpool appliances. I begged the company for GE or Maytag. Of course they went with the cheapest they could find. I must admit the microwave gets very hot but the dishwasher is a piece of crap! The water doesnt get hot and the dryer doesnt work. They tried to tell me it NEEDED Jet-Dry. I own 4 homes and have lived in all of them. Ive NEVER used Jet-Dry and all the others work perfectly. Run as far as you can from Whirlpool!
Published: September 10, 2018
D of Mansfield, TX
Source: consumeraffairs.com

I bought this Whirlpool Cabrio washer three and 1/2 years ago and the assem
I bought this Whirlpool Cabrio washer three and 1/2 years ago and the assembly which is basically the transmission and the assembly which is the agitator is out! Needs replaced! This is complete crap! The new parts will costs over $500 bucks plus labor! Ridiculous! My last washer which was a Maytag lasted me 20 years! What a piece of junk! Now I have to. It a new washer! No thanks to you Whirlpool! I will never buy another Whirlpool appliance again! Neither will my family or friends!
Published: January 28, 2019
Colleen of Dayton, OH
Source: consumeraffairs.com

I purchased a high-end Whirlpool dishwasher (WDT710PAYM) a few months ago t
I purchased a high-end Whirlpool dishwasher (WDT710PAYM) a few months ago thinking I was making a wise upgrade. Poor design and it wont dry dishes or properly wash utensils when theyre placed in the utensil rack on the door panel. The unit heavily condenses after using heat dry mode and large water droplets completely cover the top of the inside cabinet. Eventually, they all fall down into the dishes and you now have wet dishes again. The Whirlpool tech’s response was to scratch the cabinet plastic with a scratchy pad, smear rinse aid over the plastic cabinet and that should stop droplets from forming. Whirlpool’s customer service told me they shouldve never told me that and what I should do is be there during the drying cycle and open the cabinet door to let the steam out. This is completely ludicrous. Dont walk but run away from Whirlpool products.
Published: April 27, 2012
Glen of Austin, TX
Source: consumeraffairs.com

We moved to a new home with all new Whirlpool appliances. We have been here
We moved to a new home with all new Whirlpool appliances. We have been here 4 weeks and so far the stove has had a faulty part replaced in oven and now my microwave will not fully pop popcorn. Wonder what to expect next?? If you have a choice dont buy this brand. Inferior product.
Published: February 20, 2017
Lola of Casselberry, FL
Source: consumeraffairs.com

I spoke to Sue in Tennessee that refused to let me speak to a supervisor re
I spoke to Sue in Tennessee that refused to let me speak to a supervisor regarding replacing a light bulb in my microwave. Sue insists that I can do this, despite no instructions in the owner’s manual and warnings all over about electrocution if I open the panel. Sue refused to assist me and is sending out a repairman. I will never do business with this company again, and I am angry that Sue refuses to see a problem with me paying $75 to replace a light bulb in a nearly new microwave. She continued to give me incorrect instructions on how to replace the bulb, and the owner’s manual does not have instructions nor do they exist on the internet. The owners are not supposed to dismantle this model, but Sue at Whirlpool Customer (no) service told me that I have to pay. Seriously? For a less than two year old microwave? Never again. I think I will take this unit out and get a GE.
Published: March 8, 2013
Joann of Cave Creek, AZ
Source: consumeraffairs.com

I am a fan of Whirlpool and I think the issues I have with this Duet machin
I am a fan of Whirlpool and I think the issues I have with this Duet machine is more because of the style but who knows. This is a front loader with lower water usage. It would have never gotten my sons sports uniforms clean. Never. The gasket around the front loading window frequently clogs so water doesnt drain. And perhaps worse, the drawer where detergent goes stays wet so it had gotten moldy and I didnt realize it. Now I remove the drawer after every wash so it can dry and I leave the loading door open as well. That just seems like a major design flaw and health issue.
Published: May 12, 2020
Ch of Dayton, NJ
Source: consumeraffairs.com

Purchased over range microwave WMH31017AW-2 from Best Buy Mar. 12, 2015 and
Purchased over range microwave WMH31017AW-2 from Best Buy Mar. 12, 2015 and after installing it noticed code Door appeared and that there also was a dent on side. They replaced on Mar. 19 and we had the same Door code problem. Called Whirlpool and they sent out a Tucson repair tech and he ended up coming out at least six times changing 3 switches, 2 cams, 2 brackets, control board, and line filter. Still had problems and Whirlpool requested he call their tech and he did and they told him to make the same changes and he told them he already did all that and there still was a problem. Then Whirlpool told him to switch some wires on control board which did not solve anything. Then second thing they told him was to file and clean door brackets which also did not solve the problem. We called back to Whirlpool to tell them we did not want this defective microwave any longer as all these repair trips were not solving anything. They wouldnt give us a answer right then and said they would call us back 24 to 48 hrs and we are still waiting. We will never recommend Whirlpool to anyone nor ever buy from them again.
Published: July 18, 2015
Norman of Tucson, , AZ
Source: consumeraffairs.com

Clothes dont always come out clean. If there is anything more than 2 sheets
Clothes dont always come out clean. If there is anything more than 2 sheets in the washer, it becomes unbalanced and then goes through a rinse until the water is up to the top! You have to watch any heavy load for this! Today there were 3 sheets in the washer and sure enough it kept rinsing until I physically reached in and rearranged the sheets. Then when it was done and I pulled the sheets out to put in the dryer, they were SOAKING wet! I hate this machine and will NEVER get an HE washer again.
Published: February 4, 2019
JACQUELINE of Buffalo, NY
Source: consumeraffairs.com

I have a lower end 4 burner model but I love it. Both power burns are in th
I have a lower end 4 burner model but I love it. Both power burns are in the front (I would change that) and electronic ignition. The oven temp is true and heats up quickly, I bake upwards of 700 cookies at Christmas time. Even being a lower end model it works great and I use it everyday. I think it is more energy efficient than the model that I replaced, which I replaced in order to have the electronic ignition. I would recommend this Whirlpool Range!
Published: February 10, 2021
Robin of Santee, CA
Source: consumeraffairs.com

I purchased a Whirlpool Cabrio washer (WTW6500WW1) on 9/11/09 for approxima
I purchased a Whirlpool Cabrio washer (WTW6500WW1) on 9/11/09 for approximately $800. Now three years later, it needs a new rotor and stator costing $470 in parts and labor. I called Whirlpool and was told I could get no help with the cost of parts because of the age of the machine! A simple Google search of the F51 error code that I am getting will show you that these machines are $800 pieces of junk! I am not repairing this machine. I am going to run it until it dies and simply buy a new washer. You can bet your sweet self it will not be a Whirlpool! I can only hope to inform enough buyers about this to keep them from the same fate.
Published: October 25, 2012
Salena of Sherman, MS
Source: consumeraffairs.com

I bought a Whirlpool Cabrio Top Load washing machine September of 2012. It
I bought a Whirlpool Cabrio Top Load washing machine September of 2012. It has never cleaned the clothes well. For the last month the machine has a very loud spin cycle. I am very unhappy with this purchase and it is 2 months out of warranty. I emailed WHIRLPOOL and was told that all appliances have problems and wear out. WOW! It is 14 months old and has been used with care. I will never buy another Whirlpool product.
Published: November 29, 2013
Pamela of Boiling Springs, SC
Source: consumeraffairs.com

Bought a Whirlpool dishwasher and just over a year later all the wheels fel
Bought a Whirlpool dishwasher and just over a year later all the wheels fell off the bottom rack. Called to get replacements and it was going to cost me over $200. I paid $800 for the whole machine. I would NOT recommend Whirlpool. I have now heard of other people having the same issue. Very disappointed. Will probably buy a new dishwasher as it will probably happen again with the replacement wheels.
Published: October 9, 2018
Dan of Other
Source: consumeraffairs.com

The water dispenser tube cracked and split off near the dispensing end, mak
The water dispenser tube cracked and split off near the dispensing end, making the dispenser unusable. Not a consumer repair, by any means. Refrigerator is only a year old. I had a similar parts quality issue with a Whirlpool dishwasher. I will never purchase another Whirlpool appliance, and will advise all to avoid as well.
Published: May 17, 2015
James of Long Beach, MS
Source: consumeraffairs.com

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