On the 10-05-05, I purchased a Whirlpool natural gas water heater from Lows Orem. The unit has a 9 years warranty agreement. Lows sales S0178JC3 647605; cost $378. Model number FG1H5040T3. Serial number 0515140765. Following installation, the unit has failed repeatedly. Since keeping records of the failures, the unit failed either by the gas control valve or the thermocouple on December 2011, November 2011, April 2010, February 2009, and April 2008. Whirlpool has at all times supplied the parts but denied that the parts are technically faulted. Whirlpool has further rejected all requests to refund me for defective product. The major consequences have been an unreliable water heater. There were periods without hot water. Time was spent involving undertaking repairs.

If 0 stars was an option, I would have chosen that. Ive had my own home for 34 years and have had many washing machines over the years. My Whirlpool Cabrio is absolutely the worst washer I have ever encountered. It doesnt get clothes clean and constantly gets out of balance. Whirlpool did a service call and said it is functioning as designed so I was unable to get a replacement. I really hate being wasteful and adding a huge appliance to a landfill but I will be replacing this machine as soon as it fits into my budget. I dont have a receipt to submit because it was purchased by my builder at my request. Do not buy this machine!

After careful research, I purchased a Whirlpool microwave 2 years ago. Model WMH2175XVT-2. It looks brand new. Three months after the extended warranty expired, my microwave wont heat anything. Ive tried all the suggested troubleshooting in the manual. When I called Whirlpool (the number right inside the microwave door) I get a recording that asks me if it has been more than a year since my purchase. I can only say yes because even the extended warranty with Sears had expired by three months. Then Im directed by the auto-operator to schedule a repair service. Im fuming and seeing dollar signs and no human to talk to, so I hung up. I googled my problem and was asked to pay $50 by an online repairman, so I clicked out of that window not wanting to sink more money into a bad purchase. Then I found a website from a consumer saying the Whirlpool Company admitted it was a bad magnetron with this model and that they have had a lot of problems. They should have recalled this microwave model or offered to repair or replace it for free. I have just decided that I will no longer purchase Whirlpool products. As soon as my oven and dishwasher die I think Im going back to Kenmore products.

We have an 8-year-old built-in Whirlpool Estate. It is probably as basic a model as you can get. It has been 100% reliable, and cleans the dishes well, even without rinsing. We do not buy expensive premium dishwasher detergents, either. So far, we have required no repairs. Basic features--heavy wash, normal wash, pots and pans. This dishwasher is standard (not extra large.) This is not a fancy dishwasher--just white. It is what matches the rest of the appliances. We have been lucky regarding the performance of such an inexpensive dishwasher. We paid about $250 for it.

Got a Whirlpool hot water heater 5 years ago has 9 year warranty. The threads on the nipple are rusted out and it’s leaking. It has rusted out so badly that it’s leaking. They are refusing to replace it saying it’s a plumbing issue even though the nipples that they installed are what’s leaking.

In August of 2008 I purchased a Whirlpool Amana refrigerator, Model# ABR2227FES. It worked great for exactly 6 years. In Aug of 2014, the motherboard needed to be replaced as it was not forcing a defrost when needed. I tried to get a refund on the cost of the part and labour but both were refused. In Dec 2016, just two and half years after the motherboard was replaced, the exact same problem re-occurred. Again I tried to get a refund on the cost of the part and labour but both were refused. Will I be buying this refrigerator in the future? A definite no!!!

It works extremely well. My wife and I have had it for several several years and no problems with it and it cleans the dishes very well. We really like the silverware holder. The right size for a family. Recommend it to anyone.

I have a refrigerator model WRT359SFYM00 that is 4 months old. It suddenly just stopped getting cold. Trying to contact Whirlpool warranty/service department has been a nightmare. Once I did get them they spent almost a week trying to locate someone in my area to service it. I was in constant contact with the phone support person, but they kept telling me its out of my hands a special unit was making calls to find a repair person. After almost a week they informed me they could not find anyone but if I could find someone to service it they would reimburse me (max $250 labor). I spent 5 minutes and 1 phone call and I found someone.They wasted a week bumbling around with wanton disregard for their customer. Their service after the sale is deplorable. They are staffed by people who answer calls but have no ability or authority to fix a problem. Worse yet, they kept telling me it was out of their hands. If not in their hands, then whose? I assure you I will never buy another Whirlpool appliance simply based on this warranty experience. What a horrible way to treat your customers. Shame on Whirlpool!

After doing much research on refrigerators, I chose the Whirlpool with the French doors and bottom freezer. Within a month, I had to call the repair service. The freezer made a thick layer of ice on the bottom, wouldnt shut properly (I had to keep a heavy box in front of it to keep it closed) and frosted over all the food in it. On his second visit, the repair man told me that the company knows about the problem, that there was a problem in the design of the appliance, and created a piece to be installed in the machine to alleviate the problem. The problem has not been fixed with that added piece, and the repairman has been here a few more times. Now the freezer just randomly stops making ice on top of all the other problems it has. The retailer would not take the fridge back, and I refused to buy an extended warranty for an appliance that the company themselves knows is a lemon.

I am very disappointed with my purchase of the Whirlpool Refrigerator Model # WRF535SMB. As soon as the warranty ran out, it began having problems with ice build up in the bottom of the freezer. I see this is a common complaint and wish I had read the reviews earlier. The appliance is only 3 1/2 years old. Other complaints - impossible to clean the freezer. Mold build up on the seals. Glass plate shattered in a thousand pieces when I very gently set it on the counter.French doors, white, freezer at the bottom.

I have had this unit less than a year and started having pilot problems. I would just relight and ask family members to take shorter showers or not run the washing machine or dishwasher at the same time. I would have to relight the pilot 3-4 times a year and would just tolerate. Now the water heater fails on a daily basis. In the last four weeks, my wife would say NO HOT WATER AGAIN. I am so tired of dealing with this, so last night, I called Whirlpool and associate was polite but gave me a lot of things that I should do (43 yrs a pipefitter). Before all was said and done, he is shipping me a new gas valve (at my expense) that I will gladly install to get rid of this problem. Will not EVER buy a hot water heater from Whirpool or Lowes ever again. Whirpool should stick to washing machines!

After one of the door shelves in our new refrigerator cracked, I ordered a new shelf from our local agent Neuman Appliance repair in Ashmore, in July of this year (2014). I was told that it would take a while as Whirlpool were notorious for poor service; however, it is now the middle of September, and we are still waiting!When we ordered a new part for our dishwasher from Fisher and Paykel, we received the part in just 3 days. I mention this to give an idea of what good service should be.

We have Whirlpool dishwasher for almost 10 year, very happy with the performance. This dishwasher is very quiet and also very spacious. The look and the price compared to other model is compatible and I will recommend it to other household. Thanks.

We bought a new Whirlpool counter depth side by side stainless steel refrigerator in January 2012. We have had 7 service calls because things were freezing on the top shelf. They installed a new part and it still froze. They told us to do dumb stuff at Whirlpool like turn the temp up, dont use the top shelf, etc. The money they want for these appliances and you should put a band aid on it to make it function properly? Duh? The final fix was to duct tape the vents to allow less air flow. This appliance should have been recalled. I have since read reviews and it is an ongoing problem. Before buying, do your homework and make sure the other brands are not manufactured by Whirlpool. The Whirlpool hotline for problems is not that service friendly, they have an attitude. I need to replace two more appliances and they will not be Whirlpool. The repair service was great but they are independent companies, not Whirlpool. How do you fix a lemon? Consumers need to be aware of this. Whirlpool would rather spend money on repairs that did not work instead of replacing the appliance. If you want 7 or more repair visits and no results, buy Whirlpool.

I love my Refrigerator. It is a side-by-side with ice-maker and water in the door. I have plenty of room in the refrigerator, and I really like the adjustable shelves. I would definitely purchase another Whirlpool (next time with freezer on the bottom). I love the Stainless and would probably purchase again - or depending on the kitchen maybe black.

About 29 Nov 2011, I bought a Whirlpool microwave, which model no. is magic cook 206 (mech). Sr No. CNF103400315, when we bought this item, we asked for the start up kit, but at that time they said that in grill microwave we dont provide start up kit but after a month when I again raise for start up kit, that time they give but in start up kit some item is missing and the sealed is open. So I kindly request you to take some action to the shop.

I Purchased a Whirlpool range with self cleaning. I do not recommend anyone to purchase these ranges. The self-cleaning does not work at all. Like numerous reviews that said you can run them several times to do the self cleaning and they do not clean at all. Save your money. Do not purchase a whirlpool appliance!

Had the entire kitchen remodeled. We bought a Whirlpool Gold French Door refrigerator from Sears, did not buy an extended service contract. The refrigerator has NEVER made an ice cube. The water dispenser in the left door sometimes works, mostly not. The fridge freezes the food inside, temp. set at 41°F. The entire ice maker has been replaced, several valves have been replaced, a service company rep. tore the back off the fridge, found some insulation misplaced, said he repaired that. We have been very patient. Three repair companies have been sent out by Whirlpool, two said the refrigerator CANNOT BE REPAIRED. Whirlpool told me the only resolution is repair.Whirlpools Customer Experience Center is a joke, they do nothing but try to schedule another repair call. Tell you how sorry they are about your problem but do nothing to solve the problem. Carefully trained to give you the BIG runaround and nothing else. You never get the same person twice or the same city twice. Patients exhausted. Calling my lawyer. I would strongly advise anyone needing a new refrigerator not to buy a Whirlpool product. You should also check the list of other brands they make, there are several. I wouldnt buy them either. Buy a fridge made in Japan by a Japanese company. They get it right and know the Quality Process.

Ive owned whirlpool appliances for forty years or more, and have been consistently pleased with them. My first washer and dryer lasted eighteen years while raising a family. Brand X lasted eight years with at least four repairs before we dumped the set. We moved and sold one set with the house, but my newest washer and dryer set is eleven years, and works fine. Ive had at least four ranges. We sold two of them with the houses, but theyve all been fine, just bought a snazzy new Whirlpool range as an upgrade. Im on my fourth Whirlpool refrigerator, but again we sold one with the house and we upgraded one perfectly good Whirlpool refrigerator to a bigger side by side with icemaker. Third whirlpool dishwasher. Weve moved a lot, leaving behind appliances and buying new ones. Sure, Whirlpool appliances break down, but they sell zillions of them, and you never hear about the zillions that never break down.

I purchased the Whirlpool Cabrio washer in 2011. It has been nothing but trouble since. I have had repair people out here several times, because the machine twists and tangles the clothes, doesnt get the clothes clean. Sometimes the clothes come out dry without even getting them wet. There are lots of soap scum too. I would NEVER buy another one of these. SO DISAPPOINTED.

I highly recommend a Whirlpool dishwasher. Ours is a simple model. Cleans well and is quiet. It is 7 years old and I am glad we chose this model. Very happy with Whirlpool. All of our appliances are Whirlpool.

I have received two bad Whirlpool Water Heaters from Lowes. In the course of a few years, I have received two defective heaters (new). One was even a replacement for one several years old that had failed. Lowes insists that you call an 800 number where someone that speaks poor English tells you that you have done something wrong. I am returning the water heater to Lowes, and purchase a water heater elsewhere. This is a perfect example of how sometimes something that is initially cheaper is not the better value.

I recently purchased a Whirlpool Slide in Oven replacing my Amana stove of 15 years. My Amana was a very basic model, and I thought this WP was an upgrade. But it is so poorly made its ridiculous. First of all the bottom storage drawer, is so flimsy, it does not slide out easily, and the top lip doesnt even have a finished edge. Additionally there is a 1 inch gap between the top of the drawer and the bottom of the stove door. But the BIGGEST disappointment was the oven racks, totally flimsy.We used a Lodge Dutch Oven (which we have used many times with our old stove) and the oven rack sagged under the weight. Had I known I would have pulled the racks from my old stove. I contacted that seller about these issues, and they said they are ALL like that even the higher end ones, and I contacted Whirlpool to see if I could buy better quality racks and they said no, this is all they have.

Do not buy a Whirlpool refrigerator. This is the 3rd time I have to call in repair for the ice maker in 4 years. Water poured out on my floor for the 3rd time ruining my floors. Called Whirlpool and said there is nothing they can do to help me. They don’t care about their Customers! I could have bought a new one by now based on repair costs. They don’t back their products. I’m really annoyed now!

1st range arrived in June and would not heat to temperature. Sensor and control panel replaced. After 3 techs Whirlpool agreed to replace in September. 6 weeks later new range arrives. Protective film stuck to the lettering and when you try to remove it the lettering comes off. Chunk of enamel missing off inside oven door and defect in the glass cook top. Fast forward to today. THIRD range delivered. Same issue with the protective film and gouge in chalking around cooktop. Leons has been fantastic. They are replacing it with an entire new brand!

Purchased my Whirlpool gas hot water heater. After 1 1/2 yrs, the blinking light shut off, called tech at Whirlpool, made me move hot water heater to outside. I moved it outside and when called back, I was then told to send 4 photos to prove that I moved it, in which I did that. He told me that still was not right... and still he would not help with reset. I live in my parents old home w/ water heater in bathroom for 50 yrs. No problem... it was vented thru ceiling to attic. Now it is outside, unlit, in a steel hub (as directed) and still not ok...I have no hot water and have not for 4 weeks now... Whirlpool sucks... never buy their hot water heaters. Had to pay a serviceman $750 to move heater, run cold/hot water lines and gas line and it still does not work... with NO HELP from Whirlpool. Now I am in process of buying an electric hot water heater and have to pay an electrician to run a 220... I am on fixed income and this stinks... biggest regret... WHIRLPOOL.

Whirlpool Gold Series Dishwasher - I wish I had discovered this website BEFORE I bought this piece of trash last year to replace our antique Maytag that ran like a champ for 10 years. But after 10 year the gaskets wore out and it started leaking. Even at ten years old that Maytag cleaned and dried better than this brand new Whirlpool. My complaints are the same as everybody else here. Doesnt clean even slightly soiled dishes and then it doesnt dry any of the silverware, or plastic pieces like measuring cups and tupperware. All are totally wet and need to be hand dried. So, why am I cleaning the dishes beforehand and drying them after??? The only good thing I can say about this unit, is that it is quiet. But, as my husband said, so is a brick, and a brick would be just about as good at washing and drying our dishes. Buyers Beware!!! This is a terrible product. Turned me against Whirlpool appliances forever.

Retail price, $3100. Purchased from Sears Outlet for 2/3 of that amount due to dings on a side panel, back and some blemishes on the front. Still sold as new with a new warranty (Good thing!). Ive had full use of the unit for 1 month out of 3 that Ive had it. Freezer stays at a temperature in the mid-20s and, after 4 repair visits, it turns out the compressor is faulty and now Im waiting for the 2nd part to arrive and be installed to see if that corrects the problem. Sears stepped away from the problem saying it will be repaired. Whirlpool has wonderful telephone support that is totally committed to me staying with a faulty appliance until its fixed. My view is that a unit that expensive, should be no problem to replace allowing Whirlpool to take as long as they want to make repairs and re-sell it. But no; their commitment is to keeping the refrigerator in my house and running a service tech back and forth while I continue tossing food that cannot be used.

16 months after purchase, the machine starts displaying F71 codes, 6 weeks later F70. After calling Whirlpool customer service number on the User Manual, we were told that the washer was out of warranty and there was nothing that Whirlpool was going to do for us. I have a reasonable expectation that a brand new $800 washing machine will operate for many, many, trouble free years, but finding an electronic failure that has been estimated at $400 to repair, 16 months after purchase, is simply and obviously unacceptable. This is clearly a defect in design and/or manufacturing.

I have a 1 year old Whirlpool washing machine (Model: WFW94HEXSW Serial:C04151969). The grease from the drum is found to be the cause of clothes being ruined during the wash cycle. I waited over 3 months for a replacement. The drum arrived broken. I ordered again, and it was then said to be on back order. The water shut off developed a slow leak, causing the water to fill, and flow out the front door, causing carpet damage. We have been forced to throw away good clothes, and pay to have our clothes washed, at a not so local laundromat. We feel it would be more than reasonable to have our washer replaced, and professionally installed immediately.

I bought this appliance 9 months ago and it has broke 4 times now for the exact same reason. I have set aside 6 separate 4 hour windows for Diamond Factory service to come repair it. All four times, it has been repaired improperly or diagnosed as “nothing wrong with it”. My refrigerator constantly runs, eventually forms an ice wall of back of freezer, and then eventually ice gets so thick to where it stops regulating temperature. All four times, I have had to throw away all my food, defrost the fridge on my brand new hardword floors, and take off work so I can be home for these 4 hour window “service repairs”. They refuse to replace the appliance. UNBELIEVABLE. Never purchasing from Whirlpool or Home Depot in Sunset Hills again.

Our new home came with brand new appliances. I love our Whirlpool microwave. Its reliable, quick & has lots of great pre-programmed features to assist with regular. The independent timer is a total bonus too.

Purchased new 2013. The washer doesnt wash well and the spin cycle is malfunctioned - loud and the nut comes off and must be replaced often. The worst system ever purchased. DO NOT buy this washer!!!

Standard looking dishwasher. Quiet and efficient. Best value for the money. Highly recommend. Chose this brand over more expensive options and made a great decision!!! I dont have a single complaint.

My 2010 Whirlpool refrigerator stopped working, due to a compressor issue. I need to purchase a new device ASAP.

Im very satisfied with the looks and performance of my Whirlpool dishwasher, it is quiet enough that I put it on to wash before going to bed. It is that quiet. Im not happy about the way it was installed, but that is no fault of the dishwasher or Whirlpool, it works great even though it sits kind of crooked in the cabinet. The dishes are always sparkling clean and dry when it is done washing.

Thank you Michael of Castleton, NY, for the posting about re-setting the microwave when it stops heating. Even if I have to do it once a month, it beats having to go out and get another one. And when that day inevitably arrives, guess which brand Im steering clear of?

We purchased this refrigerator towards the end of 2008. The entire interior of the refrigerator is imploding. The plastic Whirlpool used to frame the glass shelves is cracking and shards are falling off. There are 3 drawers; one has already fallen because the plastic sliders the drawer moves along has disintegrated. We noticed the small hairline cracks appearing some time ago but never thought they would go to this extreme. Apparently the plastic used cannot stand up to cold temperatures.I contacted Whirlpools chat and was told that the product is out of warranty and I need to place a service call to get new parts. I proceeded to email the CEO of Whirlpool, Mr. Fettig because I dont believe I should have to pay for a service call when its a manufacturing problem. I received a call the day after and was told the same thing; that they are sorry we are experiencing a problem but the warranty only covers the first year. I was told that if there was a problem with the plastic being inferior that they should have cracked in the first year. I responded that the cracks may have been occurring early on in the back of the refrigerator which is the coldest part but were noticeable.Its very frustrating because a refrigerator purchase is expensive and not something that I planned on doing a mere 5 years later. I believe that Whirlpool at the very least could have shown goodwill towards their customers and given at least some discount on the replacement parts or at the very least a certificate with an amount off toward the purchase of a new refrigerator. Its a win-win situation for everyone because the customer is still happy with their Whirlpool refrigerator and/or it guarantees repeat business for Whirlpool. Apparently Whirlpool doesnt care about keeping customers happy and want and/or need repeat business. Its the last Whirlpool I will ever purchase!!!

Worst refrigerator (French Door Refrigerator WRF989SDAB00) ever! Even though this Technical Service Pointer was issued, it takes forever to get any satisfaction from Whirlpool. They were not pleasant to deal with when calling the Whirlpool Corporation. I had to research the problem while on the phone with their service representatives. The technician arrives and confirms that the evaporator in the fresh food section is indeed the problem but then it takes days for the parts to come in and then another appointment will be scheduled. Whirlpool does not provide good customer service. A refrigerator should last more than three years. Very disappointed and would never recommend Whirlpool to anyone.

In November 2012 we purchased a Whirlpool Gold Series refrigerator, model WRF990SLAM from Lowes. This model has the ice maker in the door. We also purchased an extended warranty. In July of 2013, we contacted Lowes service because the refrigerator had ice inside it, top left, where the ice maker equipment is located. Also, under the ice bin, there was a solid block of ice. Water was dripping onto our food inside the refrigerator. August 6, a 3rd party repair company came and replaced parts. One week later, the same issue was happening. We called for service again. It took until 9/9 for them to come out again, and replace the same parts. Approximately 2 weeks later, SAME problem. This time, I called Whirlpool directly. I was told that they (Whirlpool) are aware of the problem with this model, and they should have new parts in by the end of the month that will fix that problem. They even have a special team for this! I asked for their direct number (866-461-2287). On 10/7 I phoned again asking for a status update. I was told that they were just waiting for approval to call consumers to set appointments, and I should hear from them by the end of the week. I also informed them that I was no longer able to use the ice maker or water dispenser because it was now leaking substantially into the refrigerator. They made a note of it. As of today, 10/13, I have not had a call back. This refrigerator cost us nearly 2500.00 and has a known defect! Tomorrow, Monday 10/14, I will begin to demand a new refrigerator (different model!) via Lowes AND Whirlpool. Too bad Whirlpool. Were now going to buy a new gas range...and I can guarantee you it will NOT be a Whirlpool!

If you come across any problem or issue with washing machine, the service person will come and will have a typical vouge glance of the washing machine.. and the inner bearing problem etc. He will arrange a call with his boss.. who also tells the same thing… and collects Rs 450/- as visiting charges and goes. They ask you to bring the Washing machine to their showroom... on account of repair they do all nonsense and do replace some parts which are not at all required...*** Instead of going to the show room first, if you take second opinion from any local repair technician... you will be shocked to know that hardly it is very minimum problem like loose connection, biting of wires by rats or other problem which would just resolved in front of us..But certainly not the Big issue as these show room service mafia does.. I have encountered the same brought the same to the notice of the Care Manager Mr.**.. But no proper answer... One should understand that there is big mafia kind of activity just betraying the customers.. Please beware of the frauds of the Whirlpool Washing machine Servicing Team..

We bought this refrigerator because it was the only panel ready one we could find. When it was delivered the two doors did not line up. There was an adjustment that could be made but it required that Whirlpool had to do it. We made an appointment and was told it would cost $179 for the adjustment!! This for a refrigerator we had just purchased for several thousand dollars. The service person showed up and after working on the refrigerator he could not balance the doors. He blamed it on uneven floor, misaligned cabinets – anything he could say to shift the blame from Whirlpool. We called and complained again. They sent out another service person. He was just as useless as the first one. Told us to even out the doors we would need to shim the refrigerator which he would not do. Complained to Whirlpool with no results. Finally hired someone not affiliated with Whirlpool who was able to get the doors to be aligned. Never Never buy a Whirlpool/Kitchen Aid Appliance. They do not stand behind their products and do not care about their customers!!

I have called and emailed Whirlpool numerous times, complaining about the fungal odor emitted by my Whirlpool Duet front-loading washing machine (model #WFW9400SU01, serial#CSW0416732). I did everything they suggested that I do to no avail. A customer service representative said that the only thing left to do was to schedule a repair with a Whirlpool service person which I did. He called me when he was on his way and asked me what the problem was, and he told me I would be charged for nothing because hed seen this problem many times before and theres nothing he can do. Please advice.

I purchased a new Whirlpool Cabrio washer and it has been nothing but a headache. The machine constantly rips our clothes and stretches them beyond repair. Now, the washer keeps showing an F1 error code and I have to restart the machine three times to get it to start. It also stops in the middle of the cycle and I have to restart it. What a piece of garbage! I called Whirlpool several times and they do not stand behind their products. Do not buy Whirlpool. I filed a complaint with the Attorney General and I suggest anyone else having the same problems should do so. Maybe we can get this machine recalled.

Wish we had gone online to check all the complaints otherwise we would have NEVER bought a Whirlpool model #EB9FVHLVS. Only 3 years old. First repair call to fix a manufacturers faulty grommet manifested by leaking in the bottom freezer portion. Just outside the warranty - did not purchase extended. Now I know why retailers recommend the extended. My sister overheard the repairman call in the product to his contact at Platinum Appliance Service Inc., and he made direct reference to the model number in the category of Whirlpool products known to have this specific design flaw, and that the product was never recalled but customers were directed to purchase a repair kit to fix the problem. Apparently this became a very well documented and repeated incident within the 1-2 year purchase date of these products and models with the known factory installed defect were still sent out to retailers at a reduced cost with no reference, warning or attention to the factory defect. Now 4 months after the first call we have to call in for another repair issue because our light in both compartments and the motor shuts off for hours at a time. We lost about $80 in meat products, so now were afraid to keep any costly items in the freezer because we cant afford to replace a $100 of thawed products every week on top of groceries already bought!!! It seems as though Whirlpool is gleefully generating business for appliance repair while making more than one hole in the consumers wallet.

The front of our Whirlpool washing machine started to rust in one place at the bottom within six years. Now it has broken out in three of four places on the front. We are very dissatisfied with machine and will never buy one again.

I love this stove! It is nearly perfect. I wish it was easier to clean the glasstop, but I imagine that comes with any glasstop stove. The stove is easy to use, and I love the cooktime option. My only complaint is that the timer is very quiet, and when it is a timer while something is cooking, it only beeps once. If its a timer when nothing is cooking then it will go off repeatedly until you turn off the timer.

Bought a Whirlpool dishwasher approx. 3 years ago from Home Depot and it just quit working. Troubleshooting did nothing. Called Whirlpool to make sure there was no recalls on it. I have owned many Whirlpool appliances and bought this last one because of past good experience. Turns out, after $300 plus repair, it was the control panel. The repairman said, This should not have happened, it is like new. I asked him if he thought it was a lemon? He just looked down, it happens. I am so disappointed in the quality of Whirlpool. I no longer can just buy their products with confidence.

I just bought a house that has one of these ranges, and it was getting the F2 message. I found the problem. There is NO ventilation behind the electronic control so when the oven heats up, the control board gets too hot and throws the F2 code. That would indicate a bad temp sensor or bad board, but really its the heat shield on the back. Ive removed the metal plate from behind the control panel and it works fine now. Im considering drilling some vent holes and adding some insulation behind the control.

The one star is just for the oven, which is still working. I have a microwave and oven combo and the microwave is used occasionally for popcorn or to reheat the food. Soon, it stopped warming up. I called the service, which is one of the worse experiences I ever had, and was fixed.Soon after, the same part got broken. But I ran out of the warranty. I bought the extended warranty and all the problems started. I was told by one of the Whirlpool representatives that before my warranty will become effective, I have to fix my microwave on my own expense. But in the Whirlpool terms and conditions, it stated clearly that they do not cover if the repairs are made by anyone other than a participating service provider or those recommended.I decided to cancel the warranty after paying the first rate but before it become effective. I fixed the microwave on my own expense with a different repair service, since the one that was recommended by Whirlpool charged almost a half of the amount as I paid for the whole unit.Within the month, the some part got broken again. I called Whirlpool to find out if this is a manufacture problem and is listed as recall. However, Whirlpool did not respond.

Whirlpool WRS965CIAM - Consumer beware is what weve learned. Whirlpool has apparently not monitored the hundreds of complaints about this particular refrigerator model. Its sleek and pretty and has a ton of features and I was very excited about purchasing it. We havent moved into our home yet, but turned the refrig on the next weekend after closing, started painting rooms, even had some nice ice water. I came back next day to a very large amount of water all over my hardwood floors. We are talking bath towels. Who would know you are supposed to call Whirlpool directly? We sure didnt. We called Hart Appliances, where we purchased it from. They gave us a number to call for service on Monday. The repair guy came, didnt have what he needed, so he came back later in the afternoon and fixed it, until we came back next morning and the floor was again flooded... Again, we are talking bath towels. I called them back and was told it needed a part, that took 4 days to come. Its here today but they are not coming until Monday to fix. Customer service at Whirlpool has no record of calling out a serviceman. They wont have info until problem is fixed. According to folks on the internet sites, that could be months or never! Okay, ladies... am I ever going to trust that this refrig will ever be fixed? I wont dare go away for a weekend without fear it will leak all over my floors and ruin them. We were going to purchase a chest freezer and small full fridge for drinks and overflow to keep in the garage. Instead, thats where this fridge will end up. Expensive lesson learned. Whirlpool doesnt replace brand new, out of the box, defective refrigerator. Whirlpool also doesnt admit there are complaints out there... Customer service person told me she had no record of complaints... I said when we get off the phone... GOOGLE WRS965CIAM and you will be amazed. My next complaint is going to Consumer Reports. We bought the magazine and followed the advice. Id like to think we just got a lemon, but there are too many complaints out there for that to be the case!

Whirlpool cabrio top load washing machine sounded like a jet engine taking off on spin cycle then started spewing grease on the floor. Called hotline with make mod ser #. Repairman came out 5 days later. OOPS! Whirlpool made a mistake, repairs not covered. Please pay repairman $450. Should have had him make the repairs then threw him out of my house.

I bought this top loading, low water machine 1.5 years ago, $500.00, did not buy extended warranty, expect major appliance to last at least 5 years. Motherboard is out, will not spin, will cost at least 200 to $300 to get it fixed! Selling on Craigslist for 50. So sad. Will never buy whirlpool again, waste of hard earned money!

If you are searching for a top freezer refrigerator that works and keeps the food cold, do not buy this brand. I recently ordered a brand new refrigerator from Home Depot, the Whirlpool brand. It was set to standard factory settings, and I let it sit plugged in for 24 hours as required. The fridge was remaining in between 45 to 50°F, and I let it run for another 24 hours after filing a complaint and talking to the people at Whirlpool. The fridge still cannot get beneath 40°F, though the freezer seems to be okay. I spent almost $1000 on the refrigerator, and I’m very disappointed in the quality that this supposedly good brand produces. I went on Facebook marketplace, found an old 1995 Kenmore and bought it for $50. It works so much better than this brand new, fancy looking refrigerator, because back decades ago is when they actually took the time to make quality products, and didn’t make the crap that they do now that breaks down instantly or after only a few years. Unfortunately, and my researching has confirmed this, appliance manufacturers today create bad quality products that break down shortly in order that you will have to purchase more of their products after only a few years. Refrigerators used to last decades, now you’d be lucky if they lasted maybe 8 to 10 years. Trust me on this, don’t waste your time on this brand. A refrigerator should have no problem on factory settings getting at or below 40°F within 24 hours. DON’T BUY THIS JUNK!

We our adding our name to a list that is remarkably long. We purchased a top loading Cabrio washing machine just over a year ago and the problems with the balancing of the unit are the same as everyone else who has written in. The service company A&E has promised a lot but has done little to resolve the issues we have had with the machine. One representative told us that she would order the part and have it sent to our home. When the part did not arrive, we called A&E back only to find out it was never ordered because the service technician would not return their phone calls. I find this excuse ridiculous and similar to other false statements they have given us on the other four phone calls made to address the problem. After reading these reviews, we realize that this is only the beginning of what will be a frustrating and costly experience. Never again will we buy a Whirlpool!

I bought this washing machine after having my Kenmore for 20 years. This washing machine is a nightmare. I have to wash my clothes 2 or 3 times, to get them clean. Everything has residue on them. Once a month, I do use a cleaning tablet, and between loads, I wipe the washer out too! This is the biggest piece of junk! Save your money. Buy an old school washing machine.

My wife and I purchased a Whirlpool Cabrio washer 1 year and 4 months ago. Its just three of us in the house. We never overload the washer. Now the drum bearings in the washer have gone bad. I feel that a washer should last longer than 1 year and 4 months. I signed up for the Whirlpool Repair Plus 1 Service Plan which is supposed to cover repair plus 1 year additional warranty. I was told that it would cost more than $1000 to repair so they would only return service plan cost. Whirlpool used to have a dependable product and dependable service. I dont think I will be buying another Whirlpool.

I am writing this complaint because of the very poor service of Whirlpool. My washing machine broke after 1 year of use. Luckily, I was on my 2-year insurance. The wiring fully collapsed and I needed to change the whole drum. I called Whirlpools customer service and they said that they would fix the problem after 2 weeks. They came on the day and found out the problem and ordered a new drum. They said they would fix it up on the 5th of December, and it has already been over 3 weeks. On the 4th of December, Whirlpool called me and said that the item they had ordered for me has been damaged. I am not satisfied by these products because it is only a drum (it cant break that easily). I cannot recommend this company to my friends and family due to the quality of the products and the poor customer service as I was waiting on the phone for almost an hour trying to get through.

My dishwasher is just under 3 years old. It has never cleaned well and doesnt dry well at all. I have replaced parts for the top rail 4x. I have 4 other Wp appliances and none are good. The plastic parts in these appliances are beyond cheap and yet they have no problem selling them at a premium. And they also do not stand by their products. Why in the world would you need an extended warranty to get you through 3 years? In other words they make crap and want you to pay them because their stuff is crap... Im done with Whirlpool.

I have purchased Protton 3 door (Protton 20142, S.N **) fridge in Mar 2016 and since purchase of the fridge I have facing cooling issue. Its take around 24 hours to make ice. After sales service is also pathetic because after raised request the service person came about 6 or 7 days later, and he did not check anything and recommend me to go to the service center. I am not sure why Whirlpool kept this type service person and service. My concern is if Whirlpool is not ready to provide home service then should mentioned in service commitment we dont provide home service. I am using first time Whirlpool product and I realized Whirlpool product are very bad and service is also too bad. I strongly recommend to everyone please dont buy the Whirlpool product and I also want to know either Whirlpool will provide service or this fridge product is useless for me.

I thought with the big tub I would be able to wash my king size bedding and other large things. Theres barely enough water to wash a small regular wash. Since it has no water it does not clean my clothes. Why the big tub if you cant use but one fourth of it?

The Whirlpool Cabrio washing machine it’s the best washing machine I’ve owned. Water temperatures are right on, has an express wash 38 mins for lightly soiled clothes, plus the normal, delicate, heavy, bulky, 2nd rinse, if you need it. My wife loves it because it’s very Gentle on her personal items. Energy saver AND BEST OF ALL, IT REALLY CLEANS THE CLOTHES.

Whirlpool Cabrio Elite Top Loading Washer Model WTW8240YW - I add my complaint to the roughly 2000 others about this machine and Whirlpool. Two months after the warranty expired the machine started making a loud noise on the spin cycle. I called a repairman and he said it was the main bearing going bad and this was a common problem with this model. He recommended buying a new washer rather than repairing the unit because the cost to repair was greater than what I paid for the washer. I called Whirlpool and all they offered was to send a repairman at my cost. This is terrible service for a documented problem that they have. I will buy a new washer but it will not be a Whirlpool!

Our fridge was delivered the 24th of Jan. We called on the 19th of June because the fridge stopped working. The 24th Capital Refrigeration came out and said he ordered the parts, they would likely be there on the on Fri. the 28th. On the 5th the parts werent in yet. On the 5th of July I called Whirlpool to find out whats going on and the parts were on backorder. They would expedite the parts. The parts came in the 12th. Our Whirlpool refrigerator was delivered on the 24 of Jan. It quit working on the 19th of June so we called Lowes. They hooked us up with Whirlpool. They sent a tech the 24th. He (Mike with Capital Refrigeration) left saying he ordered the parts and they would likely be in on that Friday the 28th. I call Lowes on Mon. the 1st. They hooked me up with Whirlpool and they said the parts were being shipped that day and should be to Capital Refrigeration on Fri. the 5th. I called on the 5th and now the parts are on backorder (they didnt know they didnt have the parts). So the parts came in on the 12th. Capital Refrigeration came out, installed all new circuit boards. That didnt work, still no fridge (he suggest replacing the fridge but Whirlpool says no). So he orders new parts. He comes out on the 17th and installed new parts (coils and stuff). It worked for 3 days and quit again, I lost my food again. I call Lowes again. They hook me up with Whirlpool. They say theyre sending a different company. On the 19th A1 Quality Appliance calls, set up appointment for 23rd. The come out and say they are ordering the parts on the 25th. They say that Whirlpool said parts would arrive Mon. the 29th. On the 30th A1 Quality said the parts arent in but they have us scheduled for Wed. the 31st. NO PARTS. I called whirlpool and now I find out again they dont even have the parts again (they dont know they dont have the parts). They are on backorder and in a week call them to see if they have found the parts yet.So at the end of a week (the 7th of Aug.) Whirlpool said to call and see if they found this part yet (maybe not). It will have been 7 weeks without a fridge that broke when in use less than 5 months. They have told us the parts would be here 3 times and then find out all these parts have been on backorder every time. The 1st repairman Mike at Capital Refrigeration advised to replace the unit but they are still dragging this out. They did send us $150 for the inconvenience (not for all the food we lost). It would appear it will be 2 months before we have a refrigerator again if we are lucky. Whirlpool is a very poor company that has misled us several times and are still doing so. We purchased their refrigerator, double stacked oven, microwave and dishwasher and are very sorry. They say they record the calls if there is any doubt about my facts.

I purchased a Whirlpool Cabrio washer and dryer from a local appliance center. Everything was working great. After some time, the washer began to have error codes. I would have to turn it off and restart using more detergent, more water and more electricity to attempt to get a load washed. I did purchase an extended warranty. I reported the issue to Whirlpool and I have had 7 home repair visits while still under Whirlpools warranty. The first time, the repair tech went under the washer and tightened a screw. REALLY! The next visit, the motherboard was changed and the issues kept coming back. Well, the Whirlpool warranty was now over so the extended warranty had to be picked up from the appliance center. Things got worse and had continued repair calls. After I had enough, I called Whirlpool and spoke to everyone under the sun. I tossed it outside and bought another brand washer. Several weeks went by and this washer still under the shed, Whirlpool contacted me and bought back my washer, GREAT.Now, here it starts all over again with the dryer, same issues with motherboard. Only this time, I am 1 month out of Whirlpool warranty and need $385 for a new motherboard plus cost to replace. I call Whirlpool again but only this time, they show no issues with this dryer and are not budging. I toss it out and again, purchase another brand dryer. I grew more angry by the day looking at this dryer sitting useless outside. I had it hauled off as trash. My question is how does a consumer protect themselves against these manufacturers? I do understand warranties but if it smells like a lemon, acts like a lemon, it must be a lemon!

Ran Aqualift self cleaning cycle 4 times at 40 minutes and only bottom was cleaned, sides are still spotted and the rear wall still shows a heavy spotting. My stove is less than a year old. My prior stove with self clean at a higher heat was great, when done only had to wipe out!

I love a refrigerator that keeps my milk and water ice cold and keeps my fruits and veggies crispy and fresh without freezing them.

First of all, I want to thank all of you who took the time to write all your comments. You have helped educate me in many ways. For one thing, I had no idea that Whirlpool made such bad appliances, or at least water heaters. I pretty much grew up in a Whirlpool household. But that was a long time ago. Things change. Anyway, I too bought a Whirlpool from Lowes about four years ago. It was the top of the line 50 gallon energy saver, and it has had problems staying lit for the whole time I have owned it. Because I read your comments before contacting Whirlpool (this time), I knew exactly what to expect. And that is what I got at first--someone trying to sell me parts via shipping costs. I said no to that, and a rep called and offered to replace the unit, which is exactly what Whirlpool should have done for all of you. I am writing this out of courtesy for Whirlpool. They did the right thing for me, and I truly do appreciate that. On the other hand, Lowes wants $700 to deliver and install the new unit. I live seven miles from the store. They set my other water, the Whirlpool I purchased from them, up in my garage. It is extremely easy to get to, and it is all up to code. In other words, even though they sold me a defective product and profited from both the sale and the delivery, they now want to do it all over again by charging so much for the set up. They did not even offer to prorate the new install. Of course, I will hire and pay a certified plumber to do the job, but I am very sorry to lose Lowes. I have always enjoyed shopping there. Home Depot is just across the street, and even though I have learned not to purchase a water heater, or any major appliance there either, I will go there from now on. Losing my business might not worry Lowes a whole lot, but two years ago I bought $5,000 worth of fencing from them, and God knows how much over the years. If you and I and all the thousands of other unhappy customers would stop going there, they might feel a bit sorry for doing us all so dirty. Agreed? Thanks again, you guys.

I purchased 5 Whirlpool appliances when I remodelled my kitchen and am extremely disappointed with the quality and ability of them. The self-cleaning range (this phrase is a joke) has proven to be useless. I followed the cleaning direction according to the manufacturers direction even using the distilled water as indicated. The AquaLift self-clean did not clean the oven at all. It looks like I never turned the self-clean on. I gave up a great working GE self-cleaning oven that actually did clean itself. If I could afford to change this product for another brand I would do it in a heartbeat.

I purchased a Whirlpool dryer Cabrio (model # WED7300XWO and serial # M03028918), which has had several issues. We had to replace the felt around the dryer tube twice, replaced the dryer tub itself twice, we had the air flow stop, and now the heat has stopped. Thank goodness I purchased an extended warranty, otherwise who knows what these repairs would have cost. I think I got a lemon. I have had multiple repairs, and days of not being able to use our dryer.

I bought a glass top stove model number W10221843A. My son dropped a plastic cup on the top of the stove. It put a hole and shattered it. Now remind you, it was plastic. I barely use this side of the stove, so not like it was weak. I paid a lot of money for this product just for a plastic cup to destroy it. Is there any recall on this stove? Any help will be appreciated. Thank you.

Bought all Whirlpool appliances for my home and the dishwasher doesnt work right and all that they can tell me is its not even 7 months old. They dont have any repair technician around where I live so Im on my own to get it fixed. So much for getting your moneys worth.

I have owned an Accubake gas range since April 2012. The range is 3 months out of warranty, and the oven will not light... just a clicking sound and gas pouring into the oven. I have also had problems with the burners being turned on by brushing against against the knobs. I have a note by the stove to remind myself to check that the knobs are in the OFF position. My 1 year old grandson turned the burner on just by touching the knob... NO SAFETY FEATURES!!! I havent checked to see what a repair is going to cost me, but if it is several hundred dollars, I will just replace this piece of junk. It is very sad that a costly brand new appliance only comes with a one year warranty. I will never ever buy another Whirlpool appliance!!

Brand new box so I bought some meat and placed it in the freezer. Kept it cold or partly frozen but never froze solid. Every time it went into defrost so did the meat. Found meat juice running out of freezer. Called serviceman out 5 times. He told me every time it was fixed. Finally, after 3 months it was fixed. I had to throw out all my meat but of course Whirlpool would never cover any replacements. I will never buy a Whirlpool refrigerator again. If they dont have a Q.C. Dept better than that and sell seconds as first I couldnt trust the company the next time. So sad!

Purchased I assumed a brand-new electric hot water heater from Lowes. It worked giving us hot water for 5 months then it quit. We called the number they have located on the side of the water heater and they sent 3 references such as plumbers for us to contact because everything they told us to purchase didnt work... so after their references, plumber came out. Instead of him telling us what was wrong why all of a sudden we stopped getting hot water he didnt return our phone call. As a professional that sucks!!! So WHIRLPOOL CUSTOMER SERVICE says the hot water heater that had been working for 5 months wasnt up to code and wasnt wired right and WE need to pay an electrician to connect it right... thats **. The electrician did it correct the first time. Whirlpool just dont want to accept the fact that their equipment is faulty!!! But thats good because I will NEVER purchase anything WHIRLPOOL makes. I dont care if they start making water. I will just quit The hell with that company!!! WHIRLPOOL SUCKS!!! Heres the serial number 1626103174130 and if I had read the neg reviews before I purchased the hot water heater I wouldnt not have done it!!!

Stainless steel, easy to adjust, cools very well installed in a RV instead of standard RV fridge. Took a little bit of carpenter work to make Whirlpool fit but well worth the effort. The only problem I have with the fridge is that whirlpool wont honor the warranty because it is installed in a RV.

Whirlpool is a very good company and their products work very efficiently! If I had a choice to choose in a different type of washing machine I don’t think I could choose. Whirlpool is very reliable. Their older machines as well as their newer machines! They last pretty long. The dryer is dry very well as well as the washing machines agitate your clothes to get them clean.

Our Whirlpool Cabrio Washer is barely over one year old, and its getting increasingly louder (I cant hear the TV in the other room). I researched this issue and found this is a common problem with the upper and lower bearings. Check it out on YouTube; its easy to find. Whirlpool should buy these back! Is anyone aware of a class action lawsuit against Whirlpool regarding these pieces of junk?

I had this stove for less than 3 months and the glass top broke after turning on the stove. Now I tried to find out how to purchase a replacement but it cost as much as a new stove....Ughhhh this is so aggravating.

Two years ago, I bought two Whirlpool Water Heaters. Like the others who have posted, after one year the first one went out. Last night the second one went out. I just wish that I had read the prior reviews before I bought these replacement water heaters. I also had to navigate a very unfriendly customer experience, first with Whirlpool and then the manufacturer. After that I had to wait a week to get a repair person out only to have to order the part and then be asked to pay for it and the express shipping. Totally amazing! I have decided to buy new water heaters next quarter because I just cannot put up with either the aggravation or the expense of constant repairs. I will returning these two water heaters to Lowes, where they were purchased. Perhaps if enough of us return them, Lowes will decide its not worth damaging their brand to sell a known inferior product. When this many people complain about a product and they all have the same experience its a lack of quality, plain and simple. And I would think that Lowes would not want to go on supporting a known inferior product when even Whirlpool is lukewarm in their response to our complaints.

Washing clothes is a nightmare. I am constantly removing clothing from the washing machine that have been torn and left with holes. I am utterly frustrated. Because the machine is more than three years old, there has been no solution to my problem. I have now replaced clothing items in excess of $2,000. I am always here that they will send a repairman and yet there is still the problem. This machine is costing me too much money. The newer machines have fixed the problem. There is no gap between the drum and the doorway or rubber piece. I want that piece to stop this nightmare. This machine has taken a dream of mine and demolished the experience. I hate washing clothes but more so having a machine at home and then going to the laundromat to stop the chaos with doing laundry at home.

I have a 2 year old Whirlpool refrigerator with french door refrigerator on top & freezer on the bottom. I am now spending almost $700 to have a new compressor put in because Whirlpool wont back their products.

Absolutely terrible product. Have had nothing but problems with it since I got it. After 4 months the pilot started going out every couple of days. Would have to vacuum the filter just to get it to light. They eventually sent me a screen to wrap around the bottom, that would only extend the interval to maybe a week instead of going out every few days. Now tonight it wont even relight! So tomorrow Im buying another heater and throwing this piece of junk out, a waste of $750.00 for two years of headaches. Dont, trust me. Dont buy this garbage of a water heater. And like others I bought it a Lowes, done with both of these stores!

Bought the Duet front loader washer and dryer. Nothing but problems and repairs. When I decided to throw in the towel and buy new machines my repair man convinced me to buy Whirlpool again - Cabrio. Said they are amazing. Love them except the holes in my shirts. I bag my delicates but apparently I have to bag everything. So sorry I bought them. There was a day when you could count on Whirlpool. Replacing my crappy Whirlpool gold refrigerator right now too. Hoping LG will be better. Already replaced my Whirlpool dishwasher. Went to Maytag. This company has gone downhill. My mom had these appliances for 20 plus years - I spend thousands and cant get 5 years!!! Dont buy Whirlpool!

Our Whirlpool refrigerator has been an extraordinary kitchen appliance, it may even be 28 years old. The ice maker worked until just four years ago and thats amazing. Its never been serviced and never needed a repair. I dont know what one can say about something thats worked so flawlessly. This seems a little bit trivial when considering the cost of a new appliance, but the plastic veneer on the handle had fallen off and needed glued back on, but thats about it as far as maintenance and repairs go. Overall its been an ideal purchase and I wish wholeheartedly all my purchases were as good as our whirlpool refrigerator.

Whirlpool Cabrio Washer - After 15 months, washer bearing have gone out due to tub seal leaking. Repairs are $450 but repairman doesnt want to touch it due to he know it will go out again. Whirlpool said Im sorry. Lowes said these are coming off the shelves soon but there are still some for sale. DONT BUY!!!

Do not under any circumstance end up with the Whirlpool fabric washer and or dryer in your dwelling to wash and dry your clothes. The washer, model # WTW7000DW0 and dryer, model # WED7000DW0. I am so upset with these units and the company I bought a 5 year extended warranty thru. I cannot put down in words what I think, because this review would not be published. Do not even accept these units, even if they are free. Even the repairmen who have been here said they would not buy these Whirlpool junk washer and or dryer series. They acknowledged the problem and said nothing could be done even though there is a legitimate problem. Not only is there a problem with the washer, the dryer as well has serious issues. All washes have to be put on the deep water cycle and some loads have totally dry spots on clothes where the clothes did not even get wet after the washer went thru the complete cycle. Also, get this, this washing machine even has to be cleaned itself with a cleaning tablet run thru a cleaning cycle. What happens are the clothes get a nasty, slimy, white muck on them. Even, immediately after the washer gets cleaned, sometimes the clothes 32nd up with this muck on them again. If you do not see this muck on your clothes before putting in the junk dryer, then the clothes have to be washed and dried again. This washer is supposed to be efficient, not a chance. It gets costly having to purchase the cleaning tablets and the washer(28th only two people in the household) has to be cleaned a lot more than what the manufacturer says and I called and asked. Pure junk, do yourself and even your enemies a favor, stay away at any cost, and like I said, even if they are free.

I bought a Whirlpool top load washer. In less than a month it had to be serviced by their recommended service repair. It has never worked properly. It malfunctions almost everytime it is used and takes at least an hour to wash even a small load. At first I thought I may have acquired an odd lemon. After talking with several friends who had bought the same Whirlpool model I found we all had the same complaints. My old machine could wash a king size comforter in 36 minutes... that was energy efficient.

Do not buy anything from Whirlpool. This company needs forced out of business. Everything breaks down within weeks or months. I bought a fridge, dishwasher, and a washer dryer. Within 16 months they all went to the trash.

Whirlpool Cabrio wtw6400 - Never, never, never will I purchase a Whirlpool product again! I spent nearly $1,500 on this washer and dryer. The washer ties everything into knots and has had several problems, most recently the bearings going out! I just called customer service who said they would send a repair man, approx. cost $370. What a rip off! I strongly encourage everyone in this same boat to call their customer service complaint line and/or consumer reports. I bought from HH Gregg and will never shop there again either.

We purchased our Consumer Reports rated #1 best washer, seven yrs. ago with a five-yr warranty. We have had nothing but repair after repair starting in the first year. The mother board replaced twice, the entire inside had been replaced within four years. It is only a household of three, the washer looks like new! The machine is now making a noise like a freight train... We had a repairman out $95.00 just to look at it! Cost of repair $1,116.21!!!! More than what the machine is worth. The replacement parts wore out in the last 2.5 yrs, again poor design. I contacted Whirlpool during the last repair issue and demanded a full replacement. The customer service rep, as RUDE as can be, checked with her higher-ups and said they would replace it for $845.00!!! WHAT A JOKE. I could buy a new one for that! The repair person said they are one of the highest repair units and the most costly out of warranty. He had one with the same issue just two days prior. I will never buy another Whirlpool product or purchase from H&H Gregg. They sold our warranty twice losing all of our repair records! It looks like I had an extra load size dumped on me!

I have been given a runaround for over a month to get my refrigerator fixed. They gave me a defected piece and it broke down in less than a year. I have been calling them up every day and they put me on hold forever-then they ask for all the details and direct me to another company. As of right now I have not received any help-My family is really frustrated as we have no fridge all this time. I dont know what to do.

I have a Whirlpool Duet Steam Washer that will be two years old in September 2013. It has been making terrible, loud noises during the spin cycle for a few months now. Repair tech told me it was the bearings and very costly. It will cost me over half of the original cost to repair a less than two year old washer. This is my second Duet front loader from Whirlpool. The first one was a drum issue and the rod ended up snapping. Again, very costly so I bought a new one. I should have learned my lesson the first time. I do not agree with extended warranties and it is just an additional money maker for the manufacturer. They should be making the product so people do not have to purchase those. Anyway, back to the washer at hand. I refuse to spend that much on a newer washer and will never purchase a Whirlpool product again. I will let this thing bang for as long as it is going to last. Unfortunately have also just purchased the dryer that matches this washer since I still had the old model Duet Dryer, so kind of stuck with them. Spent an hour and a half yesterday on the phone talking to people at Whirlpool and they really dont care if you have an issue or not no matter how old your machine is. They just want you to have purchased the extended warranty or forget it. There should be a recall and they should be helping these customers who all seem to be having the same issue. Done with them!!

I purchased a new high-efficiency front load Duet HT Whirlpool washing machine (WFW9200SQ02) in January of 2008 for nearly $1000. I dealt with the mold issues and permeating smell for all these years, but the machine failed catastrophically this month - after just over 3 years - on a $1000 machine! The rear bearing went out. The parts alone are nearly $500 and the labor is estimated to take 3-4 hours by a trained technician. We are talking about an $800 repair --more than a new machine would cost. The most disconcerting part is to see how often this is happening. It is commonplace. The bearings go out on these things, sometimes after only a year or two, sometimes after 3 or 4; but it is very rare to have any machine go longer than 6-7 years. Whirlpool wont do anything. The best chance is forcing a recall related to the class action lawsuits pending about the mold issues, but by that time, how many people will still have their machines?

We purchased Whirlpool AquaLift oven from Lowes 10 months ago. Since then, I dread each time I use the oven because I end up cleaning it by scrubbing and using different products because AquaLift cleaning is a scam. I have arthritis in my joints especially my neck, so cleaning it by sticking my head inside is a nightmare for me. I will try to call the company and see what is going to happen. I read that someone is suing Whirlpool for this product so hopefully they will recall the product or refund us if we return it.

Model # WFG510S0AS1 SER #R30850040. Oven was installed NEW in the home I purchased in July of 2013. I used the cleaning feature on it in Nov 2014. I am amazed that it did not start a fire. Please see pictures attached. The whole control panel melted. This makes the oven unusable and extremely dangerous. I will need to replace the whole control panel. I followed the instructions completely in the manual provided for the cleaning cycle. It says in the manual to only clean the over this way as using easy off or any other cleaner will damage the inner surfaces.Whirlpool claims they have no knowledge of this problem but there are numerous complaints on their site about it as well as other internet sites complaining about the melting of the control panel. I need to know how to fix this problem and dont believe I should have to pay for something that is obviously a flaw in the materials used. It is extremely dangerous. Since these pieces of Whirlpool equipment were installed by the broker that originally purchased the home, I have no record of purchase. I can try and contact him and see if he has anything but kind of doubt he has receipts now.

We purchased a Whirlpool Cabrio model # WTW6400SW3 in 04/08. Approx. 6 months ago, the washer started to be un-level during the spin cycle. This has progressively become worse, it now becomes un-level during the rinse cycle. We spoke with the appliance store where we purchased it, ;hey said the repairs could cost $400 or more. Thats nearly half of what it cost new. Like other complaints Ive read, cheaper washers have lasted years longer than the Whirlpool. Our last washer, a Kenmore, lasted 15 years.

We bought our Terrorpool Whirlpool refrigerator in 2006. We have had problems with the ice dispenser, bad motor replacement, and now we have cracks all down the right inside wall. I had bought an extended warranty of four years at the time of purchase which covered the cost of the previous problems. But it has now expired, and I was told it would be my expense for repair. What happened to reliable appliances that our parents and grandparents had? What happened to the name Whirlpool? I will never buy a Whirlpool product again, not to mention the customer service (which I wont mention). If you have model # ED5PHEXRQ00, please write about any problems you have had and help someone else not make the same mistake.

Updated on 03/15/2020: We bought this eight years ago to replace a 20-year-old Maytag that had finally developed a rust-related leak after serving us faithfully and needing only one almost trivial repair ($10 DIY lid switch replacement) over that period. I have replaced the water pump, the gear case, rotating seal (3 times), the lid switch striker (3 times), and the replacement gear case is making noises indicating incipient bearing failure. In its finite wisdom, Whirlpool decided to make the failure-prone main bearing irreplaceable, which means you have to replace the entire gear case, at a best-case cost of $120 and a worst-case cost of $300, plus labor, unless you do the work yourself, as I do. The secondary issue is mold and a musty odor. The most effective way to eliminate this is to pull the drum (non-trivial, requires a car jack, a 2x4, and a special spanner/wrench) and swab down the inside of the tub with disinfectant. (Been there ... done that three times over 8 years.)Original Review: I am in the process of replacing the bottom seal on my 6-year-old Whirlpool Cabrio (WTW5500XW2) washer. This will be the fourth major repair I have done on it. Fortunately, I can do the work myself and know how to find the best price on parts, but it is still discouraging that a lightly-used washer would have so many problems in such as short time. (It replaced a 20-year-old Maytag that finally rusted out.) Repairs to date: 1) replaced drain pump motor; 2) replaced lid switch; 3) removed basket twice to clean outer tub, due to mold and odors; 4) replaced suspension rods due to excessive spin vibration; 5) out of commission awaiting a new bottom seal. Total cost of parts (labor was on me) is well over $100.

I bought a Whirlpool water heater 5 years ago and after one year I had to replace the thermocouple every 3 months. Each time I call to complain, they would just send me a new thermocouple. I asked them several times to replace the item and they refused and just continued to send me replacement parts and refuse to honor their warranty. The water heater had some type of defect, but they still refuse to replace the item and did admit on the phone they have records of several parts that they sent.