I bought this dishwasher in Nov. 2018 to replace one that was barely working. I have enjoyed using it much more than my old one. Its very quiet and does a great job of cleaning dishes, pans and silverware. The only problem we had was installing it. The leveling screws do not hold their height adjustment when the dishwasher is pushed across the floor during installation because the leveling screw pad was changed from steel to plastic and the tapped hole for the leveling screw is too loose. The effect of this - whereas the steel pad would slide the plastic pad will grab, turn and move the leveling screw out of adjustment. Especially if its tapped hole is too loose. So we went to Home Depot and bought 4 5/16 nuts and used them as lock nuts on the 4 leveling screws. This cost 50 cents. Once we installed it everything worked perfectly. It does take longer to complete a cycle than my old one - 3 hours vs. 2 but it uses less water and does a great job of cleaning. You must use a drying agent with your dish soap or it wont get dry enough. Also, if you use the short 1 hour wash it wont have as much time to dry and some dishes wont be completely dry. I usually wait to do a full wash with the normal cycle - 3 hour.

I dont recommend this product to anyone. When you try to clean the washer it leaks out the bottom. After 2 years of use it now beeps 9 - 10 times and I have to reset it after each beep to get it to run. Then in the middle of the rinse cycle it does the same thing all over again. What a piece of junk. Plus it does not rinse well at all. Leaves a white residue on my blankets. NOT recommended at all.

In 2007 and 2008, I purchased 7 natural gas heaters: 1 for my home and 6 for rental properties. I have had nothing but problems from all of them. Two of them failed this weekend (one 40-gallon and one 50-gallon). I called the 800 number and have to pay $63.50 for parts for the 40-gallon and was given a PO number to pick up parts for the 50-gallon at Lowes. They do not have the parts. I have spent over $250,000 at Lowes since 2000. I have all Whirlpool appliances in rentals and my own home. The discussion I had at two Lowes stores today really showed me how they take care of their customers. I told both stores that I will never buy the Whirlpool brand again!

I bought my Cabrio Platinum Washer and Dryer in 2013 (4 years old). About a month ago, it started sounding like an airplane was landing in the house while on spin cycle. I called a repairman and he said the bearings were going bad and it would be better to buy a new machine. When we pulled out the washer, there was grease all over the floor - apparently a seal started leaking and the bearings had no grease so they started burning up. I talked with Whirlpool, after all it was only 4 years old and a seal leaking and burning the bearings up wouldnt be from normal wear. They were not convinced and offered to give me a discount on a new one -- No Way! I went with another brand recommended by the repairman. The screws on the dryer door also came out and we had to replace them. So much for the Whirlpool brand and especially their top of the line machines. I will not buy another Whirlpool washer or dryer.

The refrigerator fits perfect in my space, keeps frozen (ice cream is creamy not a frozen block ) and cooled foods well. I love the glass shelves. I purchased 2 more bins for the refrigerator door, now I can get all my spices and condiments on the door as well as lots of other things. The freezer has racks instead of glass shelves. The top shelf is adjustable, that is nice in order to use more space. I love the ice and water on the outside of the door.

I purchased a whirlpool gold series microwave model #WMH76718AS one and a half years ago, paid $500.00 for it. It stopped heating. Everything else works on it so it looks like I paid $500.00 for a digital clock and a fancy bread box! I went online and read complaint after complaint that the same thing happened to other people. It appears that the magnetron is faulty. I called Whirlpool and asked their service rep how she would feel if she bought a microwave and after 1 1/2 years it wasnt working. She told me that it was man made and that I should EXPECT things to go wrong. She did offer to pay for parts... which did surprise me. But I have to pay for a $45.00 service call and all labor that it costs to fix it. I called the number she gave me and got a answering machine.... still waiting for them to call me back. I most likely will just throw this Whirlpool piece of junk in the garbage where it belongs. I dont want to spend hundreds of dollars to repair a lemon. I feel that Whirlpool knows there is a problem with their product... that is why they offer to pay for parts. But why should their mistake cost their customers money on top of all the inconvenience. Whirlpool does not back their products or care about their customers after they get your money. I will Never buy a whirlpool product again and that includes anything from their sister companies Maytag, Kitchenaid, Jenn-air, Amana and there are many more. So before you buy anything make sure you check to see who you are really buying it from!

My issue is I believe that Whirlpool should pay for my tub and bearing part because the washing is only 16 months old. Because it went over the one-year warranty by four months, I shouldnt have to buy this part considering it is such a big break for such a young washer. Please advise if Whirlpool will assist me with this issue.

I had a 6 year warranty on the new Water heater and about only 4 years into it the tank began leaking. Whirlpool replaced it but of course I was responsible for Parts and labor to replace it. The replacement only lasted just over only 2 years and just outside the total of 6 years from original purchase date on the first. Whirlpool refused to discuss it since it was a few months out of warranty. If someone else has purchased this heater it would have failed at 2 years and they would have had to warranty it anyway. I will never own another Whirlpool appliance because of their substandard products and warranty. I only wish I had reviewed the reviews of others and taken their experiences into consideration and not purchased Whirlpool. I am now out for another heater and reinstallation charges again.

The washer and dryer are great. They were a reasonable price and they have not failed on me yet. Thank God. I like the little reservoirs where you could put your fabric softener and soap which this one does not have but it was a good price so I ended up purchasing it. The whole family puts all their clothes in it and it runs on a daily basis so I have nothing bad to say about it. Thats for sure.

I purchased a Whirlpool French door refrigerator (model #WRF736SDAW12) with the bottom freezer last year. From the day it was delivered, its been broken. It was pouring so much water from the top panel, it would run over the top shelf and fill the shelves below. This was not a small drip. From the beginning, I was calling and requesting a new refrigerator this one was obviously defective. Whirlpool insisted on sending repairmen over and over and over again. I kept calling. I did not want this refrigerator. What if they finally fix the water problem and down the road, it has an electrical problem because of the amount of water it was internally leaking? Well, guess what? Not even twelve months in, theres an ELECTRICAL FIRE in the refrigerator! Thank goodness it was contained within a metal box within the fridge. It otherwise could have burned my house down. The refrigerator has finally been deemed irreparable. So for almost $300, Whirlpool will send a new refrigerator. Am I crazy? Theyre going to charge me more money? Its for depreciation, they said. Ive used the refrigerator for a year. I said it was broken when it was delivered. I requested a new one then. Theyre the ones who kept replacing parts. Now Im supposed to pay more money for a product that I paid full price for? I was told I have 14 days to accept their offer. WORST, customer experience, EVER! Thats what their customer service line is called – customer experience line. Sheesh!

We purchased the Whirlpool Cabrio washer and Dryer May 2017. First, this washer is SO LOUD! Honestly, NEVER had a washer that is this loud on the spin cycle. My second issue is, that when I wash my blacks, they have white splotches streaks on them. I use ALL clear and free liquid washer and Downy softener, so I stopped the softener, and still the white streaking. Ive since will use the additional rinse on during the wash, but still leaves white streaks. After 3 separate rinse cycles, no streaking. This leaves me thinking that with the lighter colored clothing, there is probably streaking as well, just can see it - my conclusion is that the clothes arent getting cleaned properly, or rinsed. Another issue is the dryer. First, takes longer than all my previous dryers, even the set 110 mins for towels on high, still takes longer. My washers are not packed tight with clothes either - its just my husband and myself - not a lot of washing. Also, I noticed a crack in the inside dryer/drum where it looks like the paint is chipping and cracked. I used some high heat touch up paint, and it did not help. Needless to say, what I thought was an good reputable product, turns out to be, not so good.

Less than 2 years after we purchased our whirlpool dishwasher, the rack started to rust. Now the tines are so soft they fall off. The last time we bought a dishwasher the Same thing happened, but after 15 years! They dont even have an option for that to be under warranty so it tells me they dont stand by their product. I will never buy whirlpool again.

I purchased a front loading Whirlpool washing machine March 2017. I have need to have the drain pump replaced and the motherboard replaced. Each repair took 30 to 45 days to get parts and service. I would not recommend the washing machine.

55 Gal Electric New in 2003 / Limited Lifetime Warranty - I paid quite a bit more initially at Lowes for this unit. Its stainless lined. I have had numerous problems since purchase. I had to replace the sensing element in the Smart Box in 2006. Then the lights started flashing again making a humming sound in the box. I took each piece apart in smart box and cleaned them, which seemed to help. Then the upper element that is also stainless that requires a special wrench to replace went bad according to the blinking lights. Lights stopped after several resets. Now, the water is boiling out of the top of heater and they tell me its the seal in the element that I never replaced. The cover for the element is off. Water cannot possibly build up and force out the top of the cover of tank. I am not an idiot, yet they tell me that is most likely the problem. They didnt listen to me long enough to properly assess my concern. Every plumber I talk to says its the separation of the liner inside the heater. Nonetheless, I have a water problem now in the basement and have never heard back from Whirlpool as promised with troubleshooting guide on an email. I am sick of calling and getting the runaround with every issue. The warranty is horrible for the consumer. Sure, you have a limited lifetime warranty, but when you cant get proper information when you need it, what good is it? Made in America is why I bought the product. I also need a new washer but will not be searching in the Whirlpool line due to their lack of care with an important issue with my heater.

I have had my Whirlpool Gold for 8 years now and it has met my expectations. The glass shelves are easy to keep clean and it lets the lights give an open feeling to see everything in it. The ice and water dispensers are used many times every day and work just fine. Great appliance.

Whirlpool Duet Washer - The washer after 14 months started to rumble like a freight train under spinning condition. I call Whirlpool and the answer was to purchase an extended warranty or buy the parts for over $700.00 and pay the tech to fix it for another $250.00. A washer should last more than 14 months. I think the parts and the repair cost more that the price of the washer. This is a rip-off.

I have not use wash machine for 46 years, however, since I the caregiver for my wife (with Parkinson), Im the user of our washing machine, High Efficiency Whirlpool for 8 months. It Is very easy to use including the dials. It is very efficient to use.

Bought a whirlpool water heater less than two years ago and it has already failed. I could not find parts for it and was told by a lowes employee that I would have to call whirlpool on the 5th of July (three days away) to order any parts. I tried three plumbers in the Indianapolis area and they all told me that I would be better off replacing it with a different brand. I just put in a new rheem in its place. I will never buy another thing from whirlpool. They are no good.

Bought this machine in July 2015 to replace LG front loader that went bad. This machine is the worst at rinsing the soap out of dark clothes, and probably the whites and lights too! Dark clothes always have white streaks and spots all over them. Called Customer Service and was told it was due to too much soap, the way the clothes were loaded, needed to add an extra rinse cycle to load, and/or because there is a water softener in the home. Have changed soaps 3x, changed the way I was loading the clothes, and I doubt the water softener has anything to do with this problem. I dont see how adding an extra cycle is efficient and seems wasteful. This machine is horrible and whether I just got a lemon or if its a defect in this machine, I dont know. Whirlpool doesnt seem to care either. I am going to attempt to sell this one and will not consider Whirlpool for the next one. Do not buy this machine!!

A reliable machine at a very really good price. A nonsense machine that does a very good job at cleaning our clothes. Has a good number of features that make washing different materials easy and safe for their fabric types.

Purchased a Whirlpool Cabrio WTW7340XW2 washer approx 2 years ago. The machine runs so loud on the spin cycle you cant have a phone conversation or hear the TV over it and is leaking grease from the bottom. My mistake to not purchase the extended warranty but you would think a machine would last more than 2 years. I contacted Whirlpool online and by mail and they do not stand behind their product. I did contact a local repair shop and by our phone conversation was told it would be approx 300-350 to fix it and Im not putting that kind of money into a repair. Just want to let consumers know this machine is junk and spend your money on quality appliances, not Whirljunkpool.

I purchased a Whirlpool dishwasher and have had it repaired four times so far. Last time they replaced the main computer located in the door. I attempted to use the dishwasher tonight and it is completely dead once again. I usually have had good luck whirlpool appliances. After all these problems will no longer be using this brand. I contacted the store where I bought it from, Famous Tate. The first time it stopped working just a month after the manufacturers warranty ran out and they were absolutely no help. So in the future, I will no longer buy any type of Whirlpool appliances.

This Whirlpool dishwasher is the worst dishwasher I have had in 45 years of using dishwashers. I have bought dishwashers, but now rent and so am stuck with this one. Initially, I complained to the landlord about the dishwasher not getting the dishes clean, so the repairman came and recommend replacement. Unfortunately, it was replaced with the same brand. The new one didnt wash any better than the old one so I pre-rinsed everything and the dishes still come out with sprayed dried food on them. The spray holes in the arms fill with food no matter how thoroughly I rinse the dishes. The silverware in the door rarely is clean. The filter is always coated with food particles. The top shelf is always worse than the bottom shelf. I have used inexpensive GEs before and nothing compares to the poor quality of the whirlpool.

I bought my Whirlpool gas stovetop in March of 2016. The burner knobs that connect to the stove is made of plastic and all 5 knobs broke within the first year. Each year I have replaced knobs and had issues with the knob breaking and then not being able to tell if the gas is off or on. I have called and talked to people at Whirlpool about this issue several times. Although they seemed concerned they will not replace the knobs and I have had to purchase them through Whirlpool. The gas stovetop obviously has a serious and extremely dangerous design flaw. I have kept some of the broken knobs just to tell others about this terrifying flaw. Again, last night the gas was on for several hours before we discovered it!! I called Whirlpool again and they were unconcerned. The Model is #WCG97US0DS00, Serial#D60509297. Beware and DO NOT PURCHASE this gas stovetop. I wish I had not bought mine.

My dishwasher is just under 3 years old. It has never cleaned well and doesnt dry well at all. I have replaced parts for the top rail 4x. I have 4 other Wp appliances and none are good. The plastic parts in these appliances are beyond cheap and yet they have no problem selling them at a premium. And they also do not stand by their products. Why in the world would you need an extended warranty to get you through 3 years? In other words they make crap and want you to pay them because their stuff is crap... Im done with Whirlpool.

I purchased my brand new gas stove at Lowes in 29 Jun 10. Within the first month, my oven was giving me the error F-2. They came out and replaced the ERG board. Now, just after the warranty had expired, the same problem is happening. When I called them, they told me that I should have purchased the extended warranty. I cant use the oven because I have to unplug the stove every time to get it to stop beeping.

Stainless steel rusted in under six months - Purchased all new Whirlpool kitchen appliances in March 2013. In July 2013 finish on both refrigerator doors and freezer door was covered with tiny rust spots. The finish was obviously defective. Contacted Whirlpool, sent photos and was told the damage was cosmetic and not covered by warranty since it didnt happen within 90 days of purchase. Ice make did not work right from day one. Finally paid to replace it myself and repairman said Whirlpool discontinued the style of ice maker I had because they had so many complaints.

I bought my microwave on Dec. 8, 2010 and paid to have it installed. On June 29, 2011, the microwave quit heating anything up so I called Whirlpool. They sent a technician out and he repaired the magnetron. The tech said it was defective. I accepted that but then on Nov. 8, 2011, the microwave quit again, same problem. I called Whirlpool and told them I thought it was a lemon and wanted it replaced but they refused and said that they paid to have it fixed. They came out and fixed it. Same problem, the magnetron. Well, here we are another six months later, it has quit again. I have been on the phone with Whirlpool. I spoke to a lady named Barbara and she said even though its out of warranty, they would be willing to pay for the parts, not the labor. Of course, labor is more than the parts. So, I asked her whats going to happen another six months from here on. When it goes out again, she said that that was it. They werent paying for any more parts. I asked her for her supervisors number. She advised me to write a letter and someone would call me. Well, a lady named Donna did call and she told me the same thing. They would pay for parts but not labor and the offer was only good for 30 days. Also, I have the tech talk to their techs but she didnt have the number and maybe they could find the problem. Well, the problem is its defective. Thats all there is to it. We could fix it over and over again but its going to keep burning out. I told Donna surely I cant be the only one complaining about this microwave and her response was theres no recall on it. Something needs to happen. This cant be right. We spent hard-earned money on this product and shouldnt have such a problem every six months.

My elderly mother purchased a Whirlpool Washer Mode Number WTW4955HW1 in November 2020. The washer has had nothing but problems. It leaks, vibrates and moves on the floor. My mother called Home Depot to see what she needs to do, and they said once they deliver the product it is out of their hands. Had our first service call in May 2021 by an authorized service and he said they should sell this on eBay. It is a horrible product, he said there is nothing he can do. Had a second authorized service in June 2021 and they said we needed a new tub which they ordered, and he said this will take up to 2 months, they also said to do only small loads and only use the deep-water wash and deep water rinse. After the technician left the agitator now comes apart. Would not recommend this product to anyone and I would never buy anything at Home Depot because they do stand by the products they sell.

I bought a 40-gallon hot water heater in November 2007. First problem I had with it was in 2009 when the pilot wouldnt stay lit. They sent me a requisition number to take to Lowe’s to pick up the part (igniter) and gave me a service number to give to the plumber to fix it. Plumber actually told me these heaters were junk and this wasnt the last problem Id have. Last Sunday (January 2012)--here we go again. Pilot went out and wont stay lit. Whirlpool is telling me its because I have a draft. Yeppers, that must be it because after they had me (arthritic 53-year old) and my disabled husband performing circus acts trying to relight it, then it was the filter on the bottom, then it was a draft. Last time I tried to light, which really someone as blind and disabled as me shouldnt be doing anyway, I about blew up. I hate getting ** by big corps. I filed a complaint with state Attorney General. If that doesnt work, hell, I think Ill take both Whirlpool and Lowe’s to small claims court. What do I have to lose? $35? Their fancy-schmancy lawyers will probably charge them a couple grand for their efforts. Im sick and tired of getting the short end of the stick. Since when is a hot water tank supposed to last a mere 4 years? Oh, by the way, Whirlpool says it’s all on me now--well see about that. First of all, both of these chumps just lost a customer and I Facebooked by friends about this pleasant experience plus included a link to this page. Consequences are all mine, I guess. Its pretty swell bathing in a sink full of water that you heated on the stove. I dont have any money because Im too busy giving it all to big insurance and big pharma right now. What a country!

I am questioning my loyalty because the last two Whirlpool fridges have been repair prone, and have bad design issues for ice dispensing. The dispenser door doesn’t close reliably and lets the ice maker warm up and melts the ice. This supports my rating.

I purchased a Whirlpool Refrigerator from Lowes. 21 months later I need to replace the compressor. Whirlpool has been kind enough to cover parts and labor, but it has been 24 days and no service call yet. After multiple calls to their service department, who keep telling me there is not another dealer in my area, I am forced to wait. Living out of coolers for the past 21 days is very frustrating. I wanted to rent a fridge and send them the bill, but they would not cover that. I will never purchase another Whirlpool product in my life and will advise family and friends on the reliability and service I have received.

Its now Nov 8 and Ive been officially dealing with this issue since Sept 26. This washer was installed in a new home. After less than 10 loads, my washer stopped draining and I was left with a load of towel soup for over a week while waiting for a service call. I still have the same defective non functioning washer sitting in my home and have been unable to do laundry at home in all that time. So far Ive spoken with 2 customer service representatives. The first was incapable of scheduling a service call. She clearly did not understand how to operate the database used for scheduling. I was finally able to schedule appointment on my own but had to wait a week before the technician was able to come by. It was determined that either the latch mechanism or the mother board or both are defective from the factory.The second was just plain dismissive and completely unhelpful. I sat on hold for about an hour each time before getting to speak to a person. Ive also received two canned emails in response to my poor review of this washer on the Whirlpool website. They basically blame COVID for the delays and state the parts delivery should take 3-4 weeks. I was originally told 14 working days for delivery of the parts. We are already past both deadline with no end in sight. At this point, Id like the defective washer replaced rather than repaired. And for the record, this was a new washer (less that one month old) installed in a new house that now stinks to high heaven because slimy, scummy water that will not drain out has been there since September 26. Id really just like for someone at Whirlpool to honestly care about this and take a moment to address this issue.

Whirlpool Washer W10740628A - So disappointed! I have made adjustments for a year trying to get clean clothes from this machine. Compared to my previous machine which wore out, I now use more water because only deep water wash provides enough water; I always choose double rinse because if the machine does not clean, I do not trust it to rinse effectively either. I use more Tide than previously per wash; I use more Clorox than previously per wash. Everything from tea towels to heavily soiled jeans show stains and soils after washing. Instructions say not to spread the item in the washer but allow it to stack on itself, so twisted and tangled wet clothes are the result. I try to soak and scrub all visible dirt before I start the machine now; additionally, I use a mop or plunger or my hands to thoroughly immerse the clothes in the washer, somewhat like my mother did in 1950s. What on earth is this about and what is the buyer supposed to do???

We purchase the Whirlpool Gold Dishwasher GU2400XTPB7 with our new home. This dishwasher has a plastic tub. For some unknown reason the dishwasher started to leak, I checked every hose connection and could not find the leak until I noticed four small burn marks in the plastic tub underneath the heating element. It actually looks like someone took a cigarette to the plastic. One of the burns went through the plastic tub, and this is where the leak is. Note: at no time did any of our dishes touch the heating element.I called Whirlpool customer service and they said they would send a technician out for $81 and in addition I would be charged $19 for every 15 minutes of service. I had asked to speak to a supervisor and he recommended that a technician come to my house at my expense and all the supervisor could say was that he was sorry, which became even more frustrating. No remuneration was offered. I have had other issues with our Whirlpool washing machine (holes in clothes), gas range stove (ignitron issues), and fridge. l will never purchase any Whirlpool product again including Jenn-Air. I made this quite clear to the supervisor. Whirlpools products and customer service are inferior based on my experience with our four appliances. It would be great if they actually practiced what their mission statement suggests, because as a customer I truly feel defeated.

I live in a new community, and this French Door refrigerator with bottom freezer was offered as an upgrade. Two of my neighbors and I have had the compressor break right after the refrigerator warranty expired. Luckily for us, the builder purchased and extended warranty, so we were all covered. I have NEVER had a compressor go out in ONE year.

My family purchased a Whirlpool Cabrio washing machine approximately 4 years ago. The first two years were fine. I had no issues out of the machine at all. The last two years (just as my warranty expired) have been terrible. It was serviced twice just before the warranty was up and my husband has serviced it twice since. On two separate occasions, the bearings have worn-out and the bottom seal leaks water all over my floors. I would never recommend one of these machines to anyone!

My review is not about Lowes, it is about the Whirlpool Range I purchased. I purchased a Whirlpool Range in 2013. In a matter of a few weeks the drawer at the bottom was giving problems. It was still under warranty and a repairman was sent to repair it at no cost to me. Something was broke about it. The drawer is so flimsy made it is not made to hold much of anything to start with. I have to take all sorts of effort to get it to close correctly. It is just shoddy made. Then a few weeks ago a piece of the side trim on the oven door fell off. My husband got it back on and then it fell off again last night. I am not happy with this stove, it is cheap made for $550.00. It is white with a smooth cooking surface. Drawer is so shallow and wont stay on the tracks, things fall out over the back. I am not satisfied with this stove, but I have got to keep it.

Back in the day GE appliances were made to last and last - the only one I have found close is Whirlpool. They have style, dependability and long lasting products. My washer machine has a ton of features and I didnt pay more for any of them.

Ive had this dishwasher for years and never a problem. My dishes are always clean and this dishwasher dries my dishes completely in a very short amount of time.

Spent the extra money to have a beautiful, slide-in oven. The AquaLift technology just seemed like another plus. After the turkey cooked, just seemed like another oven to clean. The AQUALIFT does not work, except for the bottom of the oven!! A fresh oven cleaner? Only available only. Get this beautiful range, not AQUALIFT TECHNOLOGY. CLEANING with it.

This is a horrible washer. It leaves a white residue on dark clothing and the clothes need to be rehashed. There is water that settles in to the fabric softener dispenser. Now the washer is leaking. My husband replaced the tub seal or whatever since he found this could be the problem while searching the internet. It is still leaking and we have no idea from where the water is coming. I agree with the other person that the Whirlpool customer service cares not that theyve manufactured a defective product.

Yes, Whirlpool makes Maytag, Im still paying for this junk. Too much to go into detail. I had to bypass the crummy fuse system in the Bravo dryer and hook up my own 15amp automotive fuse in the dryer to keep it working. This after two lame under-contract Maytag repairmen replaced the dreaded board, which did nothing. The washer goes cabunk, cabunk, cabunk throughout the house and shuts down with an unlevel code (no matter how level the load is) every time it does its load during the spin cycle. The dishwasher handle broke off and had to use a screwdriver to pry the handle latch open, until realized it doesnt even lock anyway and just pulled the door open. Now, the dishwasher has this noise problem which means they designed it to allow pieces of debris to escape past the trap like my other dishwasher had that was easy to remove and clean. Do not, I repeat, do not pay the $3,500+ I paid for this junk. Go buy a Kenmore thats 15 years old off of Craigslist! Youll be better off and it will last longer.

I bought a Whirlpool refrigerator side by-side model #ED2PHEXMQ00, made in 01/04. As I was letting my dog out at 4 am, I heard a sizzling noise and I immediately smelled an electrical burning odor. I lost all of my food, but thankfully I caught it before it caused a fire. Had this happened during the day, I would have lost my 3 dogs and my home. I had to borrow a mini fridge for the time being because I dont have the money for the repairs or replacement. Since this is an ongoing problem, Im not sure replacing the part will make me feel confident in trusting that it wont happen again. I may not be as lucky to be standing next to it if it does happen again. Whether its under warranty or not, Whirlpool should take responsibility and issue a recall and replace the parts. I would never suggest buying a Whirlpool product in the future.

We got the convection oven. It has no element like the one we had before with the fan. It is useless. We have to upgrade the temperature to get what we want. Difficult to clean. It does not cook like it should. We do not like it, period. Those electronic controls are not doing their work. No more Whirlpool appliances. Problems with the noise of our dishwasher also.

I purchased a new style topload washer (Whirlpool) without the center post approximately one year ago at Lowes and have had nothing but problems with it since day one. It does not clean the clothes and will not spin.

I purchased an over-the-oven microwave in November 2020 (Model # WMH31017HZ). It worked until March 2021 then began tripping breaker. The Safety department at Whirlpool stated that I have to get a dedicated circuit. After spending an enormous sum to get that dedicated circuit the microwave worked until April when just opening the door caused a spark that the electrician and I observed. By now I am sure that I purchased a defective unit but Whirlpool was not believing it. (As as aside, expect to stay on hold for at least 10-30 minutes when you call Whirlpool).May 7th the serviceman from Guincho ordered parts that was needed to repair the oven. As of May 30th the part still had not arrived. Finally, after multiple calls and excessive hold time, Whirlpool agreed to refund my purchase price and as of this writing on July 26, 2021 I have not received it. In the meantime I purchased another brand microwave and have to look at their defective one until they decide to pick it up. They have lost a customer.

The stainless steel refrigerator door is rusting after only 5 months and the company respond it is cosmetic and we the customer have to live with it.... They will send a cleaning product which didnt remove the rust. Review that was written on the company facebook page wasnt published because it didnt meet the company website guideline. Its disappointing and frustrating to realize that we have to go through it. Not happy with customer service.

We purchased Whirlpool Gold Accubake, double ovens (gas) in 2005. Since then, we have experienced identical failures (8 to date) during the self-cleaning cycle in which the high temperature burns out the thermal fuse of the ovens. This requires two Sears technicians to repair the unit (it requires two technicians to pull the oven out as the fuse location is in the back of the unit) and leaves us without use of both ovens for approximately 2 weeks (scheduling parts delivery and technicians through Sears home repair is not an expedient process).After checking other consumer product websites, it has become clear to me that there is a known design defect with these ovens in which the thermal fuse is not adequately insulated from the high temperatures during self clean; it therefore trips and burns out during the self-clean cycle. While not having access to ovens for about two weeks/year on average may sound acceptable to Sears, the reality is that the problem has escalated in frequency since purchase. In 2013, we are going on our third repair of the same problem (that makes 6 weeks of non-usable oven time in one year) and Sears will not consider replacing the unit, despite: 1) our obvious dissatisfaction with a lemon unit, 2) a well documented history of the defect with this particular Whirlpool oven and 3) an ongoing and escalating repair cost to Sears (it is under their extended warranty so the repair cost is on them although we did pay for this service up front on our appliances).I would stay away from not only Whirlpool appliances but also Sears as there doesnt seem to be any regard for the customer experience and taking care of a product problem (the right way) with a known defect. Sears has an opportunity to make this problem go away quite easily and retain a customer - fix the problem permanently or just replace the defective unit. Unfortunately, my experience to date with Sears standing behind the products they sell provides me with little confidence that either will happen.

My wife and I have had a Whirlpool Gold 5.8 cu ft gas range for just 5 months and have already begun to have intermittent trouble with it. She can use the oven to bake cookies in the afternoon and then try to bake dinner a couple of hours later and the oven will not preheat no matter how long she waits!! This has happened three times now and we are waiting for a service technician to come out.. Pretty sad when you buy a top of the line appliance and begin to have trouble so soon.

If 0 stars was an option, I would have chosen that. Ive had my own home for 34 years and have had many washing machines over the years. My Whirlpool Cabrio is absolutely the worst washer I have ever encountered. It doesnt get clothes clean and constantly gets out of balance. Whirlpool did a service call and said it is functioning as designed so I was unable to get a replacement. I really hate being wasteful and adding a huge appliance to a landfill but I will be replacing this machine as soon as it fits into my budget. I dont have a receipt to submit because it was purchased by my builder at my request. Do not buy this machine!

Every washer Ive ever had has just a spin. Why dont these new washers? If the washer is un-level why would you add more water? They need a spin cycle to drain the water out of it. No more rinse and spin just a spin. Very aggravated.

I have a refrigerator model WRT359SFYM00 that is 4 months old. It suddenly just stopped getting cold. Trying to contact Whirlpool warranty/service department has been a nightmare. Once I did get them they spent almost a week trying to locate someone in my area to service it. I was in constant contact with the phone support person, but they kept telling me its out of my hands a special unit was making calls to find a repair person. After almost a week they informed me they could not find anyone but if I could find someone to service it they would reimburse me (max $250 labor). I spent 5 minutes and 1 phone call and I found someone.They wasted a week bumbling around with wanton disregard for their customer. Their service after the sale is deplorable. They are staffed by people who answer calls but have no ability or authority to fix a problem. Worse yet, they kept telling me it was out of their hands. If not in their hands, then whose? I assure you I will never buy another Whirlpool appliance simply based on this warranty experience. What a horrible way to treat your customers. Shame on Whirlpool!

They stink. Major issues with most all of these Whirlpool water heaters. I have had issues with 3 different units. I own properties and these are pure junk. Cant find parts and have to pay for shipping on warranty parts! 2 years old units junked, Ridiculous... never buy Whirlpool!

Extremely quiet machine. I love that the silverware wrack is situated across the front of the door giving plenty of space for lots of silverware. This leaves even more room in the already large washing area for pots, pans, dishes, bowl, glassware & more.

This is the worst washing machine I have ever owned. I have had the Whirlpool Cabrio for less than three years, (4 people I use it for), and it is so loud when it is in the spin cycle, you think a jet airplane is taking off inside your house! Apparently the bearings go out of these machines when you use them! I called the company and all they want to do is sell me an extended warranty for over $300.00 for another year! Not doing that! I paid over $1,000.00 for this machine. I thought it would last a long time! Wrong! Please save your money and get a simple old fashioned one! I sure wish I had! Whirlpool doesnt care about their customers, or they would stand behind their products!

Just purchased a new Whirlpool Counter Depth, French Door, Freezer on bottom, Refrigerator from Lowes. Delivered Sept 1, missing the flap that makes the seal between the two doors. Shelves can be seen inside the fridge with doors closed. Exposed wires on the side of the door in a port with no cover. The fridge is unusable. Cold air flows out between the doors, temperature will not go lower than 45º. Moisture build up on the top and dripping down through the fridge. Frost build up on the back. Refrigerator runs continually. Had to shut it down. Called Whirlpool Sept 2. They will not replace the defective product. I must wait for a repair. The promise was within 24 hours for a technician to call. Called them Sept 2. Local family operated appliance repair company did not receive the request until Sept 4. They do not have the part nor does the parts supply company they deal with. Its on back order. Whirlpool has the part but long weekend and it will not be here until Sept 8 at the earliest. Whirlpool has advised Lowes that the issue is dealt with. I will see the technician on Sunday (Sept 6). Small family Business does not operate on Sunday or holiday, Monday, and have advised Whirlpool of this multiple times. Whirlpool doesnt care. I paid $2700 and do not have a working refrigerator. I will never purchase another Whirlpool Appliance.

We have just built a new home and have spent a ton of money on appliances. I so wish I had looked up the reviews on this Whirlpool Cabrio Washer before we bought it. It makes a very loud annoying sound through at least a third of the cycle (which I was just told by Whirlpool is the normal agitating sound). We have also had to have service out here twice in the first few months because some of the clothes come out dirty in areas that were folded over because of lack of water even on the high water setting. It also, ripped my favorite white blouse right in half. Trust me DONT buy it, you will be sorry.

This microwave oven has worked well now for about six months and overall we have no complaints. My only complaint is that it has a cheap feel to it, especially when the door is closed...it creates a rattle type hollow noise....it just does not sound like it is well made. Time will tell I guess. The unit works well and heats fairly evenly. The cook options are plentiful but we rarely use most of them as we are usually merely re-heating food or coffee. The defrost cycle does work well for us.We purchased this microwave oven as well as a Whirlpool Range and Whirlpool French Door Refrigerator at the same time from a small Home Depot. Whereas that store had the microwave on display it did not have the other two on display and therefore we purchased them sight unseen....a BAD, BAD mistake. I have reviews for those two so I will say no more about them here. Thus, overall, we are very pleased with this Whirlpool Microwave Oven and would recommend it.

I purchased a new Whirlpool Cabrio washer and it has been nothing but a headache. The machine constantly rips our clothes and stretches them beyond repair. Now, the washer keeps showing an F1 error code and I have to restart the machine three times to get it to start. It also stops in the middle of the cycle and I have to restart it. What a piece of garbage! I called Whirlpool several times and they do not stand behind their products. Do not buy Whirlpool. I filed a complaint with the Attorney General and I suggest anyone else having the same problems should do so. Maybe we can get this machine recalled.

I purchased a Whirlpool 50 gallon gas hot water heater 3 years ago. I have 3 daughters all in school age. When my old one finally quit due to tank failure and out of warranty, I went to Lowes and bought a 6 year warranty hot water heater costing around $600. Now I figured you get what you pay for RIGHT! WRONG! So about 2 years ago the pilot light started to just go out on occasion, a bit of an inconvenience but there was no default code warning me of any other issues. So typically we just relight it. I called Whirlpool to get help with this issue, but they wanted me to pay for a technician to diagnose the problem. Um isnt that what the warranty is for? I said dont bother. Im not paying $150 for someone to tell me what I already know. Ill just keep relighting it myself. So finally the pilot light goes out for the 100th time but this time I go to reignite it and BOOM! It sounded like a twelve gauge shot gun going off in my face! Then it flutters flames into the chimney of the hot water heater. Scared the crap out of me at first. But it finally stopped and run fine. Well Im laying in bed a few nights later and woke up to a loud thumping noise, I go down stairs and it stops. The following day Im in the kitchen and THUMP THUMP THUMP BURP BURP BURP. Run over to the hot water heater closet and theres the flames shooting out of the gas valve into the hot water heater then BOOM! Its out! The valve unit finally took a crap I guess. I call Whirlpool again to get my warranty - this time it definitely needs to be replaced. So the guy tells me the parts are covered in the warranty but a technician needs to look at it first and the technician Ill have to pay.. Excuse me but what the ** did you just say? I have to pay for a technician to look at your failing part? No I dont think so! Just send me the part - Ill replace it myself. Im a millwright electrician by trade. I specialize in power plants and refineries. Im sure this little gas valve wont be a problem. I spoke with these idiots on a Friday and he said I could have it ground shipped for free and it should be here in 5-6 days or pay extra for quicker delivery. What the hell did he just say? I could pay extra for quicker delivery on Whirlpools faulty part? ** whirlpool should be saying Well have the part overnight to you.Now since it was a 3 day weekend theres no sense in me paying $40 to have it delivered 3 day because it still wouldnt arrive until close to the five day. So I just looked to see where my damn part is because it shouldve been here by now according to the guy on the phone. NOPE! Its set to be delivered in 5 more ** days. DONT BUY A WHIRLPOOL PRODUCT. THEY DO NOT PRACTICE ETHICS.

Ive had the stove a long time with no issues. The self clean doesnt really clean of course. In my experience, I dont think many do clean well. Maybe there are newer ones that do work better. I would probably buy Whirlpool again.

I purchased and had professionals install a Whirlpool 30-gallon water heater in 2007. Since that time I have had issues with the unit not staying lite, but have been able to deal with it myself. Then in November 2011, it wouldnt work. After paying a plumber to come out and check everything, we got on the phone with Whirlpool who goes through their generic checklist, and after all that they agreed the control was no good. They sent a replacement part out at which time I had to pay to have put in. Now, March 2012, the same thing is going on with the unit. Customer service is their same polite self and have to go through their checklist, but unfortunately we were cut off. This was followed by calls and trying to get the same operator, who was supposed to call me back. It didnt happen. I then called and was hung up on. Finally, I had to work with another operator who again wanted to go through her checklist! She finally agreed the same control unit must be bad and is sending me a new one so I can pay to have it installed! They will not admit the unit is bad and replace it completely. I guess when buying Whirlpool you need to understand they dont back their products. It appears to be normal that a control unit from Whirlpool only has a life expectancy of 3 or 4 months. Last Whirlpool I ever buy!

First the ice maker stopped making ice and then the freezer stopped freezing. The unit is 2 1/2 years old. Whirlpool wants $1800 to repair! No Way. Purchased a Samsung and hope I do better with this one. So little to be praised about this American brand.

Contacted Whirlpool - unit (Cabrio washer 7600xt) is out of 12-mo warranty. Spoke with manager, Tracy **. She said they would not help - out of warranty. Called local parts/service center - ea. hinge is $42 plus shipping and labor to install. Obviously this is a defective design. The lid is too heavy. I was having a difficult time deciding to spend 150-200 dollars every 2-3 years for hinges on a $700 washer and then I read all the other complaints about Whirlpool washers. I will sell it for scrap and buy a better brand.

MODELGR673LXOQ WHIRLPOOL RANGE - I purchased this range in January 2014. It is a good-looking range with a ceramic top and a convection oven. It has burned more food in a year than I had burned in several years. The top burners get red hot no matter where you have them set. They turn on very hot, then turn off and after a while they are red hot again. Cooking anything that requires a medium or less heat burns to the pan bottom. The oven works alright as a regular oven but when put on convection it burns the food closest to the fan before the rest is cooked. The company sent a technician to check the stove. He checked the temperature of the oven and said it was running too hot. He changed that setting and the first time I tried to bake it took forever. I reset the oven back to where it had been. The tech made no attempt to check the top burners as he said they couldnt all be bad. I hate this stove I had my former stove for thirty years and never had problems with it.

Whirlpool Cabrio washer and dryer set bought 5/25/2012 - The washing machine started beeping during the drain cycle and I have to reset it. After messing with it for around 30 minutes I can finally get it to drain. Then last night the dyer started making a loud squeal. I called and it is not under warranty anymore, so I have to flip the bill. My last $75.00 set from a church sale lasted 15 years. I paid $1,331 and this is the worst piece of crap I have ever bought. Lowes will not fix the problem when there is 1000s of complaints. I would have never paid this much, if I knew it wasnt going to last!UPDATED ON 05/15/2015: Whirlpool sent out Appliance Hospital to diagnose the problems. The washing machine needs a new tub, seals, circuit boards, drain motor etc and the dryer needs everything + an idler pulley because the original one disintegrated. The part they want me to buy is the same one that already failed. The cost to fix it, is over the amount I paid. REALLY? Somebody needs to do something to help the consumers. Blogging doesnt seem to help. I am handicapped and I have to go to the laundry mat now because I cant afford another set. DONT BUY WHIRLPOOL.

This Whirlpool Cabrio washing machine just does not do the job. It smells inside and does not get clothes clean, just normal everyday laundry. I usually have to put them through twice. It is supposed to be a water save, but I dont think it uses enough. I use minimal he detergent, yet you can see detergent residue on the clothes after they are washed, I think because there is not enough water running through to rinse clothes very well.

The buttons that turns on the burners and oven turn on with a very light touch and start leaking gas and sometimes light. Its very dangerous and has done this since We got it new from Lowes. I wonder if there was a recall on this model or if lots of other customers have had the same trouble. Model #WFG524SLAS O Ser. # R20910336 We have had this stove about two years and My wife has kept after Me to report it , but I never realized how dangerous it really was until now. The previous stove We had you had to push in on the buttons and then turn them before they would light. Thank You.

My boyfriend and I purchase a Whirlpool Cabrio Washer and Dryer on November 28, 2010 from Lowes in Shepherdsville, KY. Just after we purchased the set, I read some bad online reviews of the set. I called Lowes and talked to Chris ** in appliances and he assured me that this was a good set and that it was very popular with their customers. He assured me that if there were any problems that Lowes would make sure they did everything they could to fix and/or replace the appliance(s). My intention was to cancel the order when I called, but he convinced me not to, now I completely regret not canceling that order that day.In May of 2011 we called Lowes to report that the dryer was not working properly; they sent a repair person from Maytag Service Co, 1500 South Shelby, Louisville, KY 40217, phone number 502-637-6526. The name on the card that the repair person left is Steve **. The repair tech indicated that the problem was that the belt had come off and he put the belt back on the dryer. It has worked without issue until about 2 weeks ago, when it stopped drying again. I assume the belt is off again since it is performing exactly the same as it did in May when we had the repair company out.I called Maytag Service Co approximately 1 to 1 1/2 weeks ago to see when a tech could come back out and I was told they only work Monday - Friday. I told them both my boyfriend and I work and cant really take time off from work to be home for the repair. The male on the phone indicated that they could call 30 minutes before arriving if that would help. I told them that wouldnt really help since I work in Louisville (about 30 minutes from Shepherdsville where we live). He indicated that was the best they could do.Yesterday, November 7th sometime during business hours. I spoke with someone in their appliance department. He indicated that I would need to call Maytag Service Co at 502-637-6526. I called them and was advised that they could come out the next day (today), November 8th, but they could not give me a time window. I spoke to a female who did not identify herself. She specifically stated, If someone has not called you by 8:30 a.m., you can call us and we will give you a time window. Since I had just earned a vacation day at work, I so desperately need my dryer working that I took the day off to get the dryer fixed. I got up at 7:30 a.m. this morning to prepare for the service call. I have not left the house today. At 9:20 a.m. my boyfriend called and said that the service company had called and they were not coming out. I called them back and again spoke to an unidentified female. She indicated that they called my boyfriends phone at 9:00 a.m., he called them back at 9:20 a.m. I was on the phone with the female at 9:25 a.m. She indicated that I should have called at 8:30 a.m. and that they never call their customers because they dont have time to call them all. She said that when my boyfriend didnt answer the phone at 9:00 a.m., they had to send their tech on to the next call because, they cant have their tech waiting around 20 - 30 minutes on customers to answer their phone. When I told her that I took my only vacation day to be home for this call, she indicated that I would have to reschedule for another day because their tech was already on his way to another city. I then stated that I thought that was ** and she hung up on me.I called and spoke with the store manager at Lowes in Shepherdsville, KY. He called Maytag Service Co and was told that I used profanity and was rude and that I would not provide them with an alternate number. Most if not all of these are lies. I did say **, but I was not rude and I was never asked for an alternate number. I give out my number and my boyfriends number to almost any company we deal with. My boyfriend is also a service technician for Icee Corporation and he is not allowed to be on a cell phone in his work truck; therefore I always give both numbers since I can easily answer the phone throughout the day. The store manager made several attempts to try to find another company to come out and service our dryer, but cannot find anyone to come before tomorrow. Since I used my only vacation day today, I cannot be here for the technician and my boyfriend doesnt have any vacation or sick time to take to be home for the call.I cannot believe that after spending over $1300 on a Whirlpool Washer and Dryer set (including several hundred dollars for the extended warranty), that we cannot get our dryer serviced at our convenience. Since when did companies only repair or back up their products at their convenience? This in my opinion is the worst customer service I have ever seen. I thought Whirlpool/Maytag was a good company; now Im not so sure. I just wish I could return the set and do more research and find a quality appliance that wont break down 2 times in less than a year!!

We did our research and wanted to buy a new washer and dryer with a trusted brand that would last. Our previous washer and dryer (different brand) lasted almost 20 years. Our new Whirlpool Duet HE Front Load washer only lasted about 2 years. The washer started making a terribly loud noise when spinning. We had a repair guy come out to evaluate the problem and provide an estimate for repairs. He said the drum, bearings, and truing was all one unit and the repairs would cost more than the washer. The factory warranty is only a year. BIG disappointment in Whirlpool.

In 2008, I purchased the 40-gal. Whirlpool electric water heater to replace the original unit in my home that had lasted 14 years without issue until it died of old age. After about 2 1/5 years, it died and I was given authorization to return it to Lowes at my insistence. Now after another 2 1/5 years, this one has died. So far, I have replaced both elements, lost a days work, missed out on a date because I could not take a shower and now Im told I have to replace the electrical box on top which wont get here until Monday. Its Saturday and I havent been able to take a shower in my home for 5 days now.The first CSR (Crystal) I spoke with implied that since I had 2 consecutive failures, this was a site problem, not a product problem. Theres nothing special about my site, and my old unit made it 14 years with zero repairs. I would argue that since both of the units only lasted 2 1/5 years, that the product is substandard. I asked to speak to a manager but was told no because they were all busy (no doubt) and her demeanor was unapologetic and unsympathetic. The second CSR (Nick) I spoke with was very nice and at least sympathetic. That goes a long way in customer service, but I was still not allowed to speak with a manager.I am going to try and repair it one more time, but I have zero confidence in Whirlpool and would never buy another Whirlpool product of any sort again. If I get it working, and after all Ive read here I doubt that I will, I will only be using it for the time it takes to get a replacement of another brand. This was my first experience with a Whirlpool product and you can be sure it will absolutely be my last.

Im very happy with my Whirlpool washer and dryer. The washer leaves the clothes clean and has a variety of wash cycles and water levels and is quiet. The dryer also has a variety of drying selections for all clothes and heavy loads and its very quiet.

Purchased a Cabrio Top Loading Washer and Dryer 3 years ago from Lowes and our clothes have NEVER even come close to coming clean without spending a ton on stain removing aids, which only work part time. So I approached the salesperson at Lowes and I was informed (after the fact) that the Cabrio top loaders had poor ratings due to the fact the basket only spun 30 times a minute whereas the front loaders spun 300 times a minute. So after 3 years Im forced to bite the bullet and purchase another washer. Ever since they purchased Maytag, their quality control has gone down the crapper. Now Im going back to the old reliable, the agitator washer. Newer is not better in this case.

Our Whirlpool Cabrio Washer is barely over one year old, and its getting increasingly louder (I cant hear the TV in the other room). I researched this issue and found this is a common problem with the upper and lower bearings. Check it out on YouTube; its easy to find. Whirlpool should buy these back! Is anyone aware of a class action lawsuit against Whirlpool regarding these pieces of junk?

I purchased a Whirlpool Microwave GMH6185XVQ1 on 7/2010 for kitchen remodel. It needed a magnetron repair just after one year warranty ran out. I called Whirlpool and they agreed to repair. Whirlpool sent me an offer for an extended contract. I purchased it. Since microwave was out of warranty at time of contract purchase, I was told there would be a 60-day waiting period. Microwave broke again on 3/2012. I waited until extended contract was in effect. I was told since microwave broke before contract was valid, I would have to pay out of pocket to repair, then contract would be valid after that. It appears (per internet research) these microwaves have bad magnetrons that need frequent repair. I wrote to BBB to complain.

Purchased the 2015 Whirlpool Cabrio. Today 5-2018, the panel went completely out. When I called the store (Lowes) they asked if I purchased the warranty. I responded no, she went on to say, “Well since you choose not to purchase the warranty youre stuck”. Even if I paid for the warranty a washer should not break down in less than 3 years. My previous washer lasted 18 years with no problems. We purchased this washer because of the larger load. It was one of the most expensive washers. It’s a piece of junk and the manufacturer will not stand by their horrible product. Please DO NOT buy! I will be filing a formal complaint.

The unit hasnt given me any trouble over the two (2) years we have used it. The bottom freezer works well and was a concern when buying, but has worked out well and convenient, but you must keep the refrigerant coils clean.

We bought our Whirlpool Cabrio in 3/09 from Lowes for $1000. Like many of you, we thought we were purchasing a quality product that we would use for many years. I never thought my clothes were getting clean, but I thought it was just because I wanted to see them floating in water. Its been 3.2 years and now were plagued with the code F51. Whirlpool is definitely aware of the many problems with these machines. They are also, obviously, unconcerned about the problems we are experiencing. Whirlpool will never stand behind their products if they dont have to. Please go online and write reviews everywhere you can. If we warn people and cause Whirlpool to lose a few dollars, they just might decide to stop selling junk. I plan on starting with all the stores in my area.

The Cabrio top load washing machine is a piece of junk, an expensive piece of junk. The only way someone could give this machine a good review is if they work for Whirlpool or they think beating clothes up against a rock in the filthy Ganges River makes them clean.We purchased the HE top loader because we were told that all the problems of the front loaders had been worked out in the new top loaders. What a joke. At least the front loader I had, cleaned the clothes. Since we got the glass top model, I made a movie that shows several items of clothes just sitting on top, not getting wet, not getting moved around, not getting rinsed; therefore, not getting clean.After the wash cycle spins down, the clothes are pinned up against the side and the rinse barely touches them before its final spin. We have several items that had stains left from the soap - yes, we used HE soap, Im not stupid. Never again will I waste my money on a Whirlpool product or anything from Best Buy.

My Whirlpool gas range was installed in December 2008. The control panel for the oven has now died for the third time! Push the buttons to set the temperature and nothing happens. The first time the control panel died, Whirlpool replaced the parts. The second time it happened (6 months later), they didnt want to hear from me. The oven worked satisfactorily for about three years and here we are again. It will be about $500 to fix the problem which clearly is not an isolated issue as I have seen this same complaint raised a number of times. Looks like its time for a new gas range. My dilemma is that I have the greatest serviceman who exists... and he only sells and services Whirlpool. But...thanks to Whirlpool, hes probably losing some business.

The drip hose had to be replaced 6 months after I purchased the refrigerator. At that time the warranty covered the part but the technician told me that Whirlpool was aware of the problem. About 5 months after the warranty expired, the same problem again - ice built up on bottom of freezer and water leaking out from the left side leaving a puddle on the floor. I called Whirlpool and they said warranty is expired. I tried to tell them about the defective part but to no avail. Had to pay to have drip hose replaced again. One year after that the main CPU board went and had to be replaced ($350.00). I sent the part back to Whirlpool, registered mail, hoping they would respond with a yes, this was defective. Their response back to me was, “warranty is over.” For a main board to fail in a $1500.00 refrigerator in less than 3 years was uncalled for. Two days ago I noticed the puddle on the floor and had to call in a technician and ONCE again the drip hose had to be replaced ($160.0). He told me Whirlpool is well aware of the problem and there is a Service Pointer out on it and the code is S38211. Thanks for nothing Whirlpool. The refrigerator was a lemon and you did nothing about it. I wish I would have read these reviews first. No more Whirlpool products for me! PS. I was a dedicated fan of Whirlpool for 40 years!

A couple of years ago I replaced my Whirlpool gas range because after seven years, the house was growing a gas smell that was becoming stronger. I called the gas company and they determined that it was the oven and not their problem. I called an appliance person who could not find the leak but charged me for the service call. Before I had him leave though, I called the gas company back and had the two talk. There was a conflict with their assessments. The service guy left frustrated. The gas company guy came back and again checked and told me that the oven is definitely leaking. He told me they use instruments, not soap, to determine leaks. With this, I was mad at the appliance company. After voicing my frustration, they were going to allow me to purchase a similar new Whirlpool freestanding gas range at a discount and deliver it for free. I relented and spent close to $600 for the new range. After installation, I realized that the quality was cheaper than my old one. The metal rods in the oven racks are thinner and less of them so they are further apart. The cooktop grates are already wearing and chipping. But the thing that has irked me the most is the burners. You cant adjust them to low for a long simmer because the flame goes out, not immediately, but when youre not around to watch it; and the whole house smells of gas fumes! I called the appliance store and they said that because I didnt buy an extended warranty and that a year has already passed, I would have to pay for the service charge. I called Whirlpool and they said that they have not encountered this problem with their stoves yet. Even while on the phone, I could turn every burner on separately and the flame would go out in a circular motion as I turned the knob to low. The only suggestion they had was to call my appliance company and have them look at it. I got nowhere and I was quite frustrated! These Whirlpool stoves should be recalled! Gas leaks are dangerous! I will never buy a Whirlpool again!

We remodeled our kitchen and my wife liked Whirlpool, I didnt, but I went with her since she got a good deal with Lowes. We bought a microwave, dishwasher, stove, and fridge. I cant wait till all of it craps out! Going back to Sears! In less than a year I have replaced the stove and stove, the fridge sucks. The fridge already had a defect with a water leak, damaged my hardwood floors!!!! Still waiting on Whirlpool for my floors. The dishwasher never cleans, it always stinks. The stove does not self clean, the handles dont stay tight, shall I go on!

Bought a propane hot water heater and 2 years after buying it pilot wouldnt light. Had to buy a conversion kit because they didnt make the part anymore. Now had to buy a gas valve and it didnt work so went to Lockes and bought a new water heater and now they wont refund my money for the part $300.00 with shipping. They said they could only replace it. Well I dont need it now because I bought a better product. Whirlpool is junk and you have to buy the parts from them and RIP you off. Way to take care of your customers Whirlpool. Buy something else with your money.

Have a warranty with them to get reimbursed for repairs for a year. Have had to use it twice now for the same part. Customer service told me itd take two weeks to get a certified repairman of their choosing to be reimbursed. Two weeks to go without a fridge is their solution and they have no other repairmen working. So I ask to speak to a supervisor and the representative tells me she wont transfer me out because thats the way it is. Paid out of pocket to get it fixed immediately instead of waiting.

Bought Whirlpool Gold refrigerator, microwave, and stove. The bottom where the freezer is located leaks if you dont slam the drawer shut - many times leaking regardless. The microwave needs to be unplugged/reset about once a month or so because the power dies - light comes on, food rotates, no heat. And the small stove light indicating the burner is on for the front left burner suddenly doesnt light up. 0 for 3 on satisfaction. Appliances are 2-3 years old. Did not get extended warranty. Everyone tries to get you to buy but didnt realize I was buying junk. Will not recommend or buy this brand again.

I purchased this machine, a Whirlpool Cabrio WTW5640XW, from Lowes on Dec. 11, 2010. I just realized today, Dec. 24 2012, I had a 2-year extended warranty plan! Shame on me. At any rate the washing machine is very hard on clothing, tearing light fabrics and ruining my wifes bras. The clothes often come out with shreds of fabric from the other clothes in the washer. Oftentimes, it will not complete a cycle because it constantly goes out of balance. Today I paused the machine halfway through the wash cycle after the soak cycle to throw in some more laundry and start the cycle over. Half the clothes were still dry! Yes it may save water, but if you only use a cup of water for a load of clothes, how well can it clean? My wife has sensitive skin. So now we wash a load with extra rinse and normal soap then run the cycle again with no soap to get the soap residue rinsed out. Were saving big now! Yes, we are using HE detergent and the recommended amount. The machine is pure junk. I would love to see a class action suit against Whirlpool for selling such an inferior product. I know thats asking a lot in the land of no accountability we live in today, but one can always dream.

In 2099, I purchased a Whirlpool Gold from Lowes. It has never cleaned my dishes, especially the pots and pans. My dishes also have a powder coating on them after various cleaning cycles that I have tried. I have tried every detergent available.The repairman suggested a detergent, which I already tried. He told me that the dishwasher uses only 1.9 gallons of water in total. That confirmed what I thought the problem was, not enough water! It is a design problem that cannot be fixed. I have bought Whirlpool for years but not in the future.

Whirlpool has electronic controls allowing exact temperature settings. It is an excellent range and it has a storage drawer under the oven for storage of pots and pans. It also has sealed burners so no gunk gets under the burners.

Purchased my Whirlpool gas hot water heater. After 1 1/2 yrs, the blinking light shut off, called tech at Whirlpool, made me move hot water heater to outside. I moved it outside and when called back, I was then told to send 4 photos to prove that I moved it, in which I did that. He told me that still was not right... and still he would not help with reset. I live in my parents old home w/ water heater in bathroom for 50 yrs. No problem... it was vented thru ceiling to attic. Now it is outside, unlit, in a steel hub (as directed) and still not ok...I have no hot water and have not for 4 weeks now... Whirlpool sucks... never buy their hot water heaters. Had to pay a serviceman $750 to move heater, run cold/hot water lines and gas line and it still does not work... with NO HELP from Whirlpool. Now I am in process of buying an electric hot water heater and have to pay an electrician to run a 220... I am on fixed income and this stinks... biggest regret... WHIRLPOOL.

We moved to a new house Nov. of 2012 and I went to Lowes to buy a new refrigerator. The last refrigerator we bought was a Maytag. It was a LEMON and probably had every part replaced because we had the warranty. At Lowes I thought the Whirlpool Refrigerator would be a good choice. We didnt purchase the warranty, big mistake. After only 4 YEARS, the refrigerator is DEAD, not in working order and would too expensive to fix says our reliable repair serviceman.

We bought an 80 gallon lifetime warranty electric water heater. We get about 20 minutes of hot water and then cold water. Weve had 2 plumbers out and checked our system and said it has to be the water heater, but they dont want to mess with it in case it voids the warranty. Fine. We called Whirlpool and since the alarm system isnt indicating an issue, they say its not the water heater. We now have to do a diagnostic ourselves to find out if it is the water heater. What? It has a warranty! We are not plumbers! How come Whirlpool doesnt think its their equipment? Weve already had ours checked and it isnt us! So frustrating and we will not buy another whirlpool product again! Not good customer service to promote repeat buyers. Whirlpool, shame on you.

Duet Washer GHW9150PH0 - The washer is about nine years old. Last year I got the dreaded F-11 error code, and had to purchase a new controller board and install it. Now the spider arm on the basket has snapped (cast part). Ive been on the phone with Whirlpool for over a half hour now, and all I get is We have to send a service tech out, and you have to pay for them. I have the broken part in hand, I know the Whirlpool part number, yet they want me to pay for a tech to come see the part and confirm it. Ive been unable to talk to a manager yet, none are available.Eventually the lady agreed to replace the broken basket, after telling me at least five times she could not, but she refused to replace the tub which was destroyed when the basket broke. Ill be calling back to talk to another agent soon.

We purchased the Whirlpool washer less than a year ago and are now having the 4th transmission put into it. We are also having the 3rd timer put into it. We purchased this from Sears and bought the extended warranty (thank God). One of the times the technician ordered the parts to repair the machine. The service center sent the wrong parts and we had to wait an additional week for the correct parts to arrive. The 3rd transmission they installed lasted a week before it leaked gear oil all over our floor. When you do get a service call scheduled it will get rescheduled to a later date. This happened twice. They also cancelled the service call once before they fixed the machine. If I could give a zero star for this I would. DO YOURSELF A FAVOR AND DO NOT BUY A WHIRLPOOL WASHER AND DO NOT I REPEAT DO NOT GO TO SEARS FOR ANYTHING. Worst company to business with. I will say this that the service guy that comes out to do the work is a good guy. He stayed until almost 9:00 pm on one of the service calls. Hes been here so many times our dog knows him and doesnt bark at him anymore.

I have had the Whirlpool Cabrio washer and dryer for the last two years. I HATE them. We purchased them from Lowes at a price point of around $800 each. What we expected and what we got were two different things. The washer was horrible from the beginning. It is impossible to wash a load of clothes without the UL unbalanced load indicator. It is impossible to balance a load. I have taken wet clothes out and put them back in with no luck. It takes hours for a load to finally wash. I have all but given up as I have been told it us unrepairable and too costly! Now the dryer has decided it will no longer dry clothes. It has never been a good dryer but now it takes at least 120 minutes to dry jeans. Do not buy a Whirlpool! I will never have another Whirlpool product in my home... RIP OFF.

Weve had this microwave (WMH31017AW-2) for 2 1/2 yrs and the door is falling apart. It started with one crack and now the middle glass of the door is falling out! I took the door off so the the glass wouldnt fall on the stove and the plastic around the door literally crumbled apart. So disappointed since that was the same reason we took the other one back that was in this house when we bought it. The microwave is now discontinued and when I did find a door online it costs as much as the microwave! Whirlpool doesnt distribute the dependable products that were, back in the day, associated with the name WHIRLPOOL. Shame on the greedy people who have taken over and cut back on quality material and labor to put an extra penny in their pocket!

We purchased our side by side refrigerator from Lowes. When it was delivered, we noticed the freezer door was rubbing on the ice maker and would not close properly. The refrigerator was replaced. Then about 10 months later, the water dispenser stopped working. Service came out and said the water line had ice in it (we do not keep the freezer on high). They replaced the water line in the door. About 6 months later, after the unit was out of warranty, the same thing happened. We called Whirlpool and they said there was nothing they could do, because the unit was out of warranty. I cleaned out the water line tubing myself and the unit worked again, but the problem occurred again several months later and it does not seem right that the water dispenser line should keep freezing up. In addition, every two months we have to take the ice maker apart because the ice will no longer dispense because of an ice buildup in the ice cube container. We used to think that Whirlpool made reliable products, but with these problems and Whirlpools unwillingness to correct the problem, we will never buy their products again. They have lost a long time customer because of their products now and their customer support.

May 16 - July 25, 2014. Took almost nine weeks to get the replacement. Numerous service calls. Their tech said self-clean feature should never be used. In addition, I heard that the techs are only paid for one service call, no matter how many times they come. And, they cant fix this oven. It has to be replaced. Nightmare and very dangerous. Most American families cannot wait nine weeks for a new oven to be fixed/replaced.

Whirlpool gas range Model WFG5245LAB2 has serious flaws that are a danger. I noticed the handles to turn on the burners seem sloppy. So sloppy in fact that just brushing up against the knobs will turn the gas on. This happened when I had someone visiting and we returned you could smell gas in the house. We were none the worse since we were out however my 3 cats were in the house the entire time. Tonight I removed the large grates that go over the burners to clean the porcelain. Once again I brushed up against the handle and the back burner ignited causing me to burn my hand. This stove is a danger to all.