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Whirlpool Washer Model WFW5605MW
Whirlpool - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Quick Wash Cycle - White
Front Load Washer
Manufacturer: Whirlpool
MODEL: WFW5605MW
MSRP: $899.00 USD
Whirlpool Washer Model WFW5605MW Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE: dET
PROBLEM: Detergent cartridge not detected in the dispenser.
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE: Int
PROBLEM: The cycle was paused or canceled.
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE: rL or F34
PROBLEM: Items were detected in the washer during the Clean Washer cycle.
FIX: Remove items from the drum and restart the Clean Washer cycle.
CODE: Sud or Sd
PROBLEM: There are too many suds in the washing machine.
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE: F5 E2
PROBLEM: The door is not locking properly.
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F7 E1
PROBLEM: Indicates a motor speed sensing error,
FIX: The motor can not achieve the correct speed for the cycle selection. Check that All the shipping bolts have been removed, the washer has not been overloaded, press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E1 or LO FL
PROBLEM: The washer is sensing a low flow of water.
FIX: Check that, the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling). There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E2
PROBLEM: Indicates there is a problem with the Dispenser System
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE: F9 E1
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE: Other F# E# code
PROBLEM: Indicates other error
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,
Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,
Related Repair Pages:
Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,
Related Parts Pages:
Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts,
Whirlpool Washer Model WFW5605MW
Whirlpool Cabrio - We bought this washer in June 2013. The gearbox just went out (17 Nov 2015). Terrible product. We had to buy a new washer; and it wasnt a Whirlpool.
I purchased a Whirlpool Microwave on 9/21/10 from Hamilton-Bryan in Wichita Falls, Texas. I had a small fire in my microwave on 9/19/11, due to a faulty mica board. This was replaced by Mr. Bobs in Wichita Falls, TX, under the warranty. Then on 1/9/12, the microwave would not warm anything. I called Mr. Bobs again, and they said the transformer was out. I called Whirlpool, and was told by Yvonne that Whirlpool would replace the part only, with no labor, but Mr. Bobs was closed, and to call back in the morning, so this authorization could be set up with Mr. Bobs. I called back and there was no record of my call with Yvonne. I talked to a supervisor Rachel in Tennessee. She put me on hold for a while and finally said she found Yvonnes note to authorize the part. I explained to each person I talked to that I was dissatisfied with Whirlpool. I believe I have a defective microwave. I would like my money back, or a new microwave. I believe the defective mica board is related to the defective transformer. I am a very dissatisfied customer. I have used Whirlpool most of my adult life. I have used them since the 1970s. I currently have a Whirlpool refrigerator, washer, and dryer. A similar situation like this occurred when I bought a Samsung washer. I was dissatisfied, and Samsung refunded my money, and I bought a Whirlpool washer to replace Samsung. I will not be satisfied with this situation, until the microwave is replaced. Thank you for your concern and attention to this matter.
We got the convection oven. It has no element like the one we had before with the fan. It is useless. We have to upgrade the temperature to get what we want. Difficult to clean. It does not cook like it should. We do not like it, period. Those electronic controls are not doing their work. No more Whirlpool appliances. Problems with the noise of our dishwasher also.
I purchased a new home in 2005 and equipped the kitchen with Whirlpool appliances. Every single appliance has broken at least once. The refrigerator ice-maker has been repaired once and replaced twice. Some of the control panel buttons on the dishwasher work some of the time. Other times we have to strike the panel to make them work. Weve had to replace the handle on the microwave door twice at nearly $50 a pop. And the motherboard on the dual-oven has been replaced once. I will NEVER purchase another Whirlpool appliance for as long as I live.
This Cabrio washing machine is really frustrating....... It goes off balance all the time. It does not matter if you have a full load or partial load, I know it has a tendency to go off balance, so I try to put the clothes in evenly. BUT it doesnt matter, it goes off balance. When the washer is downstairs, it gets to be a pain. The lid lock is a pain also. If you forget to put something in the machine, you hit pause button then you have to wait forever until it unlocks, and wait forever to unlock when it goes off balance. When it doesnt go off balance, it washes everything just fine. But if I knew what I know now about it, I would have never bought it....... I would recommend a different washer and check the reviews, which I didnt do. :(
I purchased a Whirlpool dishwasher and refrigerator/freezer from Home Depot. Within weeks the stainless steel on both products began rusting. They sent a third party repair service to look at both products and determined that, in fact, the stainless steel was rusting. Our technician said that both the dishwasher panes and the freezer doors would be ordered and replaced the following week. This was on September 4, 2015. After several promised arrival dates, the parts never arrived. I called both the third party repair company and Whirlpool on several occasions only to be told they were on back order. Finally, in late November, the new dishwasher panel arrived and was installed. It is now December 17, 2015 and our freezer door is still on back order. When asked what my options are, the Whirlpool representative simply said we have to wait. I said that because I have been so terribly inconvenienced that they should just come and pick up this piece of junk and replace it with a new one. Evidently, that is not an option. I will NEVER purchase a Whirlpool product again as they do not back their warranty. I now have a $2,000 rusted refrigerator freezer to adorn our beautiful Christmas kitchen. Thanks, Whirlpool. Youve certainly made this a Merry Christmas. (Yes, sarcasm in play.)
I purchased this dishwasher (whirlpool WDF330PAHW2) in February 2019. Really worked great until May 2020. Now doesnt drain on the last cycle, smells bad (even though cleaned) and door leaks under handle on front. Really too bad. I have been a Whirlpool champion for 25 years. Now not so much.
Model number wrf990slam00. I purchased this French door refrigerator in September of 2013 (less than two years ago). Our freezer stopped freezing a month ago. Knowing it was out of Warranty we had a non-Whirlpool related repair tech out. He said the compressor was going out, he said to call Whirlpool because this should not be happening on a fridge less than two years old. I called Whirlpool. They offered me a extended Warranty knowing the issue for $320 so I accepted since a compressor with labor is much more than that. Whirlpool arranged for a repair person to come out. The guy hardly looked at my fridge, didnt hook any gauges up and said maybe just see it in a few days it works again... after asking ME for a thermometer to check the temperature! I told him well we had a previous repair person out and he said it was the compressor. He said hed have to have someone else come out because he doesnt know anything about compressors. Um ok why did they send you out then! So the following week I get a call from a different guy with the same company saying my parts were in and they were going to come out and replace them. I said I thought the guy didnt know what was wrong with it. He said oh well its the compressor and evaporator! Ok well I guess comes fix it then. They came out replaced the parts. Within 36 hours the freezer was working again, ok great! Well a week later we had people over and we bought ice cream and put it in the freezer. A few hours later we pull it out and its melting. Called Whirlpool again, they sent a second company out. The guy hooked up his gauges and said it was definitely leaking refrigerant and the fibrotic in the ice maker was broken. He said he couldnt fix it because the company that replaced them is responsible for it, and that in this type of refrigerator the compressors need to be placed a certain way or they leak which he suspected that was the case. Called Whirlpool, they scheduled for the original company to come out. After 2 times of them not showing they finally came a week and a half later. The guy hooked up his gauges said it wasnt leaking and that the other guy didnt know how to read the gauges. He looked around for a bit, took my drawers out then put them back in and broke one of the brackets, then called the tech line and said its probably an internal leak. He said he needed approval from Whirlpool to look any further. A few hours after he left the refrigerator got warm. I called Whirlpool to expedite the claim and they said the company hadnt made a claim yet. Ok great. I have a two-year-old and Im pregnant and we have no refrigerator! Called the next day. Whirlpool said the refrigerator is now too expensive or not repairable and they are going to make me an offer on replacement. Ok great! Well not so much. I call a few days later to see where the heck my offer is and they tell me sorry we will only refund your Warranty What! My fridge is less than two years old and I paid $2100 and it is not repairable and thats all you will do!!!! Im in the process of fighting this but I doubt they will do anything. Just dont ever buy a Whirlpool and if you do buy the Warranty the store offers! Each repair person that came suggested the same thing and said these new Whirlpools are junk and have had many of these refrigerators do the same thing. Whirlpool makes tons and tons of money making these cheap refrigerators but does not care about the customer whatsoever! Whirlpool has lost my business forever and I hope more customers because of this review.
Late on the evening of Monday, January 27, 2014, after springing a leak in my 8-year-old water heater, I purchased a new Whirlpool model N50T61 replacement from Lowes. Installation went smoothly and the unit lit off fine the first time. It heated the initial tank of water rather quickly, but the next morning, I noticed the status light on the control unit was not blinking, which indicated the pilot light had gone out. I relit the pilot light, the water heater fired off and appeared to be working properly. 12 hours later, the status light was out again. I relit the pilot, but within 20 minutes, it went out again.On Wednesday, the 29th, I called Whirlpool customer service and explained to the representative what had been happening. He stated that since the status light was not blinking a code, the problem was either an air supply or venting problem, and he couldnt help me. I relit the water heater again and performed the match smoke test described in the owners manual on the vent connection. It did exactly what the manual said it should do, so I assumed that was not the problem. However, while performing this test, the water heater went out again. This time, being right there when it shut off, I saw the status light blink twice about 5 or 6 times before it quit blinking all together. The two blink error code indicated low millivolt signal from thermopile.I called customer service again and explained to the representative what the first person had told me and also told him the results of my test and that this time, I had observed the two blink error code. He asked if I had a multimeter (which I do), so he had me disconnect the wires for the thermopile, connect the meter to the wires, light the pilot and read the voltage. My meter is an old analog unit, and not capable of reading millivolts (which is what the thermopile output is), and I informed the rep of this, but he had me do it anyway. As I suspected, I saw absolutely no reading on the meter. The service rep stated that he believed the error code and decided to send me a new thermopile assembly. However, their shipping department was closed for the day and I should not expect to see the new part until Friday. This was unacceptable, but he stated that this was the only option available to me.After thinking about this situation for a while, I again called Whirlpool customer service and told the representative that I was not satisfied with the solution previously presented to me and that I wanted a return authorization to take the water heater back to Lowes for replacement. The rep stated he couldnt do that, but said that there were a couple other things I could try. He attempted to explain these procedures to me, but wasnt able to do so clearly. He stated he would email the instructions to me. As of this writing, I still have not received the instructions.In the meantime, I did some internet research and found that Whirlpool water heaters have numerous chronic problems, including the issues I was experiencing. I decided this was not a product I cared to own. I called the Lowes store where I purchased the water heater and spoke with the manager. I explained the entire sequence of events to him, and he told me to bring the water heater back for a full refund. Since my local Lowes store only sells the Whirlpool brand, I took the money and purchased a different brand of water heater from another home improvement store. Needless to say, it will be a cold day in hell before I ever purchase another Whirlpool product.
We purchased a Duet from Lowes just a few months ago. Within 2 weeks we had an inoperable machine. After 2 phone calls a service technician came out and looked it over. He had to come back a total of three times to replace the motherboard. That worked for about six weeks and it died again. He came out again and replaced the motherboard again. Fast forward two months and the machine is once again inoperable. When plugged in, it makes an ominous growling sound but nothing else happens. The idiot who designed this thing has no common sense. Its programmed so that it will LOCK on any failure. Not only has every one of these episodes left us with a load of clothes in there getting moldy, you cant even get to the model number or serial numbers; both of which are only visible inside the rim of the machine.So adding insult to injury, your machine is broken, your clothes are in there getting ruined, and YOU CANT EVEN GET TO THE INFORMATION YOU NEED TO SET UP THE SERVICE CALL. If it had only happened once, Id laugh, but this is the third time and its not funny. We bought this machine because it said proudly made in USA. Next time, Ill support the Korean economy and buy a reliable, durable Samsung. The only positive I can offer is that the Whirlpool live chat person was able to set up the service call for me even though I cant get to the relevant data inside the machine. DONT BUY A WHIRLPOOL WASHER. Despite their legacy and US-feel-good associations, the sad truth is that they are poorly engineered and poorly manufactured.
I agree with all the other reviews listed here! How in the world is a washer to get clothes clean when there is no agitation? Or enough water to even cover the clothes? This is a complete waste of time, one cycle can take an hour or more, because the extra rinse cycle is necessary. And it takes 20 minutes to just sense the load. What a crock. And yes my clothes smell also. Please any recourse besides buying a new washer? Does Whirlpool stand by the product?
This dishwasher is the most quietest dishwasher we have ever bought. Cleans even the worst messes with ease. We love all the different modes for cleaning levels. Plus in addition the ability to adjust the racks for large capacity dishes. As well the adjustment to wash fine china and crystal. We just love it!
Outstanding, however our location has a hard water rating and as such we have to use a deodorizer to balance this out. A wide range of variables which are a fit for my purposes. Interior dimensions and layout are more than perfect for my uses. This particular dishwasher is built in so blends aesthetically into the design of the kitchen seamlessly. The product has a drying system which successfully blows air over the top tray to eliminate wet areas within depressions of crockery, glass, and so forth, its excellent. There is also a light steam setting which removes tough deposits from surfaces.
I have had my Whirlpool gold series dishwasher for approximately 10 years and it still does a great job washing my dishes. Recently, I found out if I forget to put a dish into it I would have to start the dishwasher all over again rather than it taking up where it left off. Also, the interior is badly stained and unable to clean it.
My Whirlpool microwave has been serving me for over 20 years. Never a problem. It performs well at all settings. Size is convenient for mounting over range. I recommend highly because of reliability and performance.
Bought this Whirlpool Cabrio washing machine 4 years ago not knowing it was a low level water washing machine. A man would have had to design this piece of crap. Not only does it not clean the clothes because the agitation on it is as slow as sloth. On top of that the clothes tie themselves in a knot when finished. If you don’t want the frustration of clothes washing, I would highly recommend you not buy this type, if you enjoy cussing then this machine is for you.
I bought a washer and dryer a couple months ago. The washer has been completely replaced already. It is a piece of garbage. I have to wash my laundry four times and still my clothes are not coming out clean. I have three small children and it is just a pain to always be washing their clothes. Things as simple as orange juice not coming out of a shirt even using bleach. It was sold to me with high efficiency and great water consumption but of course it is, it doesnt use any water to wash the clothes. I had a tech come out to look at it and even they said its had so many complaints about how it washes. She said that the wash machine is the worst out there and I totally agree. If you cant wash baby clothes and get puke out of a bed sheet then I could just imagine grass stains. Wash machines don’t last forever but I can promise you I will never purchase another in my life. Best part of it is when whirlpool was approached, did absolutely nothing about. Basically said, “Have a good day, thats what you bought, thats what you get.” Considering its still under a year warranty. Tell me I will never buy a whirlpool again and I will never recommend one to anyone who asks. The customer service and product dont stand anything against other manufactures. I learned my lesson the hard way but Ive opened my eyes. Never purchase a top loader. Word of mouth travels fast. I know my complaint probably means ** to whirlpool but for what its worth, Ill be spreading the word around.
I highly recommend a Whirlpool dishwasher. Ours is a simple model. Cleans well and is quiet. It is 7 years old and I am glad we chose this model. Very happy with Whirlpool. All of our appliances are Whirlpool.
I exchanged my fancy front loader Cabrio washing machine for a top loader after having numerous issues: clothes werent getting clean, extended water cycle, and a leak. The original purchase was made at Lowes, where I elected to invest in the 3 yr extended warranty plan. After several visits from their sub-contractor, they allowed me to exchange the washer for a top loader Whirlpool Cabrio. At first the washer seemed to work, but after about 8 months I started having problems. The bearings went out and when the service company replaced it they forgot to screw top of the machine together. During my first load, I heard this terrible noise and discovered that the entire top of the machine had separated from the bottom by 2 inches. I frantically rushed to turn the washer off before my laundry room flooded. So, they were out again and screwed the machine back together but failed to retrieve the original screw that they removed from the washer during the first round. Well, the screw got lodged in-between the drum and interior, causing it to completely break the machine. Lowes agreed to exchange the washer for another top loader Cabrio, but my 3 year service contract would not cover the new washer. Not to my surprise, I immediately had issues with it and had to hire a repairman to assess the problem, who concluded that it was the bearings. He informed me that it would be about $700 to replace the bearings and cheaper to just buy a new machine. I called Whirlpool and explained to them about all my issues, now becoming almost comical. They arranged for an outside contractor to assess it. After confirming that the bearing were bad they replaced them. Another few months go by before problems occur, this time the washing machine stopped draining water and spinning. The service company was out another 4 times. They replaced things like the mother board and control panel. My last appointment was today, where the service guy said, There is only one error code. It is a stuck button. I said, Will you at least witness a full cycle so I can show you all my problems: clothes still dirty and stinky, items still wet after spin cycle, cycle taking 2 to 3 hours to run, horrible noises, and timer adding minutes to original cycle. He called Whirlpool because he genuinely felt sorry for my situation. They were of no help. He didnt stay to witness a cycle. Moral of story: if the error code doesnt detect a problem, the consumer will not be helped (this is something that consumers do not have access to). They will happily call a technician out to put a bandaid on an issue until your warranty runs out. I have had between 7 to 10 service calls out to my house, requiring me to take either an entire or 1/2 day off of work each time. If I added up all time lost at work, I could have easily purchased a top-of-the-line washer/dryer duo and been done with all this Whirlpool foolishness. Do yourself a favor, stay away from this product.
Ive owned my Whirlpool appliances for almost a year. So far Ive had 4 maintenance calls for my dishwasher to be fixed (over and over) and once for my refrigerator. Yes, its currently under warranty, but Im afraid to keep it without an extended warranty due to all the issues Ive had with them. So, now Im going to be spending hundreds on an extended warranty. I will never buy another Whirlpool.
Whirpool WFW9550WW-00 Front Load Washer - Washer was purchased 08/09/12. No problems until 07/12/15 when washer stopped working mid-cycle. Motor control board needs to be replaced, actuator needs to be replaced. $500+ Our local appliance store suggested we call the Whirlpool customer relations number and ask for the parts to be sent free of charge. We would pay labor. They gave us the model number, serial number, the diagnostic info. Long story short, customer service told me she didnt know why I was told to contact them. They can not predict the life of a machine. Less than 3 years for this machine. 22 years for my old Kenmore. Our old Kenmore never had a problem, but we thought that we should replace it in 2012 in case something happened with old machine. WISH WE KEPT THE 22 YEAR OLD KENMORE.
I purchased a washing machine and dryer 1 year ago. Since then it has started to get spots on the control panel where you select size, temperature, etc. I also purchased an extended warranty through Home Depot and is still under warranty for 3 years. I was told for a few more days is still under man warranty. I contacted Whirlpool and they said it is not their problem and sounds cosmetic - I think this is unfair being that I spent a lot of money and it has started appearing on the washer and dryer. No one wants to be responsible. I am a consumer who is very careful and have not had any spills or cleaned it with anything.
I have a Whirlpool stove. Theres nothing but problems with the oven sensor. This is the 3rd time we have to replace it. It had problems ever since I bought and thats been 11 years ago. My Magic Chef lasted 13 years with no problems. I have a Whirlpool microwave that had a recall on it. Never buy Whirlpool!
I bought a new Whirlpool fridge that has been a piece of junk since the day I bought it. The minute the warranty expired. The thing broke down. The corporate service center was a joke. 15 min wait time just to get through. Then a runaround of misinformed referral numbers. Minimum charge $200/30 min just to have a service rep even look at it. And then $100/hour + parts after that. Highway robbery. My doctor doesn’t even charge me that much. I will never buy a piece of junk WP product ever again. Their customer service is rude and non-existent. The company does not stand behind its products. Don’t buy!
Purchased electric double oven range WGE555SOBS02, from Lowes end of 2014. Couple months it came on by itself, middle of night, 879°. Repaired panel 3x, then Lowes replaced stove, middle 2015. 6/26/2017 error message F2E1, control panel... stuck / shorted key. Out of warranty. Lowes and Whirlpool both claim no previous complaints. They will send repairman to assess problem, $150.
Two water heaters three yrs old that went kaput. Thankfully, they are under warranty. However, the tech that I called out said that his company doesnt work on Whirlpool because they are junky and they try to blame the tech if something doesnt work. I called to get new part, and of course now, I get to pay for labor. The lady on the phone actually suggested that I hire an electrician and replace a breaker instead of receiving parts for Whirlpool. Unbelievable. Needless to say, I echo all of the same concerns as the other posts. Im done with Whirlpool.
I purchased a stainless steel side by side refrigerator and unbelievably the doorshelves came crashing down - they just cracked in the middle. How cheap can stuff be made, those fridges are not cheap. I thought Whirlpool was a good product - I guess not.
I have a microwave (Model: MH1150XMQ-0) in my summer home. The microwave gets little usage but the door has cracks in all the corners. I have two other friends with the same problem. This appears to be a design flaw and should be corrected. The microwave is still useable but I do not know how safe it is.
I purchased at Lowes and they say was without warranty. I have had all kinds of trouble. The pilot light was replaced in the burner easily because of recall. Now the pilot will not stay lighted unless you tap on the gas valve. Then as soon as the water temperature comes up, the burner and the pilot light go out. I went to Lowes for a new gas valve. They have one for natural gas of $58. They do not stock for propane. I have to purchase from Whirlpool which costs $228. Their comment is that it is more expensive to build another. They do not change offices any longer because of PSi difference bull crap. I purchased a Whirlpool gas stove 2 to 3 years ago and I had to purchase an LP change over kit to use it. This is nothing but a case price extortion. I will never purchase another Whirlpool product again and I would advise no one else either!
I purchased a Whirlpool 3-door refrigerator with the freezer on the bottom on 8/17/12. Within 4 days, the ice maker stopped working. It took two days for the repairman to come out and fix it. So all is well with that. Less than 2 weeks later, the refrigerator isnt cooling. Several days later, the repairman came and determined it was the evaporator fan motor and clutch. The parts were back-ordered for 10 days. Parts came in 2 more days before he can come out and install them. He realized they sent the wrong parts. Another week went by, then he came and replaced the fan motor, which is now making an ear-piercing buzzing sound. He came back a week later and said it needed a gasket, which is back-ordered. In the meantime, he put some stick on insulation around the unit. Not much help. Another week went by, and the gasket showed up. It is still making a high-pitched whining sound. He said it was the compressor. Whatever! I hate the refrigerator. The sound is one that just grates on your nerves and you can hear it in all the rooms surrounding the kitchen! A repairman has to deem it unrepairable before they will even consider replacing it. They consider it fixed. What about my bleeding ears! I just want it gone! I am so disappointed. I thought Whirlpool was a good product with a solid reputation. I have a $2300 noise maker! Is there a class action lawsuit?!
Last December our refrigerator began to freeze food - gallons of milk, bowls of food, and produce. I called Whirlpool: Of course the warranty had expired. It was suggested we turn the unit off back on to reset the computer. We did this for 2 or 3 months and eventually it worked properly. We were gone for 12 days, now the icemaker has stopped and all food is frozen. I called - they will send a tech for a minimum of $95. Read how many trips are usually made before a problem is solved. Cheaper and more logical to buy another unit from anyone but Whirlpool.
It doesn’t drain and ties clothes in knots. Spots appear on clothes after washing completes. Clothes never get clean and always have an odor. This is the worst washing machine on the market.
Since my review I have been corresponding with Whirlpool Customer Service (Chris). First he sent me an email and mailed a replacement board to have us (the homeowner) install. Because the cover was so melted, the replacement board would not fit down into it. I emailed pictures to Chris. Once he saw the pictures, he called me and arranged for the water heater to be replaced since it was still under warranty. He even extended the authorization code so we would have plenty of time to arrange for a plumber to do the work. We had to pay for the plumber, but Whirlpool arranged for us to have a new water heater. Now I can sleep at night without worrying that my house would burn down if the old water heater caught fire. Chris was GREAT to work with. I had a direct number to him and called any time I had a question. I was very impressed with Whirlpools Customer Service.
I just bought a new dishwasher because my 5-year-old one went out, model number DU1145XTPBA. After pulling the old one out, I took the motor out and lo and behold, what did I find but bad bearings. The motor was fine, just the bearings were rusted out and were jamming the motor so that it wouldnt move. The price of a new motor, $149.00. Well thats a bit much for something that only lasts 5 years. I went on eBay and found them for $70 to $170.00. So if you have a problem where your dish wont wash at all but fills up with water, it may be nothing more than cheap bearings in the motor. If I, myself, were this companys CEO i would really consider changing companies that they have making these motors or at least the bearings. Just wanted you to know that this is the only problem I have had with this one and Im going to replace the motor now that I know what it is. Thank you Whirlpool for a day spending repairing and replacing one of your dishwashers. I learned a lot.
Do not ever buy a Whirlpool refrigerator. Sloppy construction, bins dont close, doors dont seal well and a brand new fridge doesnt cool to a safe food zone. When we call for service, I got the run around for almost 2 hours. They wont be sending anyone to service a brand new unit for an entire week... And thats 2 days before Thanksgiving! I have never had an appliance made this poorly. We dont have the space for a bigger unit, so thats why we bought this model. Size shouldnt impact quality!
Certain brands of dishwashers made by Whirlpool, including Whirlpool, Kitchenaid and Kenmore, are a fire hazard. Most appeared to be made in the mid-00s. My Kenmore Elite, model# 665.16293400, bought in March 2006, started emitting a burning plastic smell. I removed the door panel and found where the control board wires have been overheating and melting the plastic liner inside the door.Further investigation led me to kitchenaidfire.com, which details the models involved and includes hundreds of reports of fires from these models. I also searched saferproducts.gov and also found over 100 reports of fires from these models. The report logs are growing rapidly as it appears most of the control boards start to malfunction about five years in.I called Sears and they said that Whirlpool needs to do a recall. I called Whirlpool and I was told that they do not make Kenmore dishwashers, only some parts. This is completely false. I couldnt believe the representative was told to tell me that besides the part that is failing is stamped Whirlpool. These Whirpool-made dishwashers are a documented fire hazard and need to be recalled. I do not know what it takes, hundreds of fire reports have been logged and they are rapidly growing, but I hope that it doesnt take someone to be killed before they are recalled.
This is an EXTREMELY dangerous range. The burner knobs leak - turn on with just a bump and leak gas. Any slight movement causes the knob to move and allows the gas to leak before the igniter ignites the gas. Has happened THREE times!!!! Has this product been recalled???
Sept. 2011 purchased new Whirlpool bottom freezer model GX2FDXVA03 and in Dec. 2015 had to replace it after paying for 2 service calls, last time was told cant be repaired. First found ice in bottom of freezer which was caused by Whirlpool installing a rubber nipple at bottom of drain line with such a small opening it clogs quickly. Couple years after that stopped working had to replace circuit boards, now its leaking Freon and no way to be repaired. If you call Whirlpool all you get is big circle of feel good call centers. Best offer was discount on new refrigerator. Told the person Why would I want to spend another $1300 on junk?
Bought at Lowes. Washer was horribly out of balance on first use. Called warranty # to get service. Was made appointment by Whirlpool for next day. Too good to be true I thought and I was right. A week later, repair company called to make their own appt, chuckled and said Whirlpool does NOT make appointments for them. They came out to see washer and at the time of appointment, the guy said sometimes they come from the factory not hooked up right inside and after he went back to a lady in the office, Jonnys Appl Repair, Bozeman, MT said they would not fix it because washer was not sitting on a concrete floor. They are idiots. Finally, washer completely broke 7 months later. There was no service that would honor ANY appointment Whirlpool made. Went through 6 repair companies trying to get a close appointment date. Hopefully next week will be the magic repair. GO WITH SEARS. Repair is directly through them and they show up when they say they will. Ive never had a new product not working right when purchased at Sears.
I bought a Whirlpool gas stove (WFG745H0FS1) 2/1/18. The front control knobs (W11122880) position ink began rubbing off after a year. I sent them pics, their solution was to pay $45 each for new knobs.
We purchased a top of the line (we thought) Whirlpool stainless dishwasher 15 months ago from HHGregg. All was fine until 2 weeks ago - it produced a burning smell and was making a funny noise. We had it looked out. The motor is burning out. I called Whirlpool and explained the issue. There is nothing they can do. It is over 12 months. Really? They cant stand behind their product? I understand if it was a small part or such but an entire motor burning out in just over a year? I know that not all products can be perfect, some times mistakes slip through the line. I guess it was silly of me to expect a company in todays age to stand behind their name and product. Obviously, with this company, it is buyer beware.
I bought a range on 2/11/11. On 2/14/12, I cleaned the oven for the first time at high temperature and noticed burned grease marks which appeared at the inside of the glass in front of the oven. I called for service and the repairman took apart the door and cleaned it. He said it would probably happen again. There was a leakage somewhere and he couldnt repair it. I think it is a quality control problem at the manufacturing levels.
Bought a Duet Whirlpool washer a couple of years ago. After about 6 months, it started to make a lot of noise like a jet taking off. Where we live there isnt a repairman thats able to come and fix it. So we would be required to have it shipped away to have this done. The washer was purchased at The Brick when we bought our new home. When we told The Brick of our problem we were directed to call Whirlpool directly - this we did and like everyone else we were given the runaround with no compensation to come. I will never buy another Whirlpool product again.
I purchased a Whirlpool range YGY399LXUQ in 2012 from a great local appliance store, Trail Appliances. In 2013 the control panel stopped working and I contacted Trail. They quickly came out and replaced the control panel. In 2014 the same issue came up, but Trail could and would not do anything so I contacted Whirlpool Directly - they came out and replaced the control panel. In 2015 (same month) the control panel is not working AGAIN and Whirlpool has washed their hands of it. A replacement is over $400 + installation. The stove is barely worth that much. I would have thought that they would stand behind their product, in that this is an obvious continual issue or at the very least the service that they provide. I would not recommend their ranges to anyone because they will not stand behind what they product nor will I ever purchase anything that Whirlpool makes as it is obviously low quality.
I replaced a 4 year old Whirlpool dishwasher with a new Whirlpool dishwasher on 01/18/2019. July 2020, dishwasher failed. Finally got Whirlpool to send out a repair technician and was advised that the sump and motor had failed. This is after only a year and a half. Whirlpool will not back their product because I did not send another $200 for a service plan. So basically whirlpool cant even guarantee that their product will even last a year.My 4 year old dishwasher had the same issue which is still unacceptable. I have a Whirlpool refrigerator that almost burned down my house and just replaced a failed Whirlpool stove with a Samsung. I wish I could say what I am replacing this dishwasher with, but I am too frustrated to even look for a replacement after only a year and a half. Replacement parts will cost $250 just for me to do it myself. Do yourself a favor and research the product. Should you spend more? I cant answer that. I have seen 20+ year old Frigidaire dishwashers still working. I honestly dont know what brand to get, but I do know that I will never purchase another Whirlpool product again, and neither should you.
It has needed a new motor, new tub assembly, and about six other repairs. Now the heavy duty tub just thumps around and I get an uneven load message, even when running empty. It is the worst single machine I have ever purchased, with the possible exception of the Whirlpool matching dryer, which lasted about three years.
We bought a Whirlpool gas range about a year and half ago. The oven started giving lighting problems we had to light with a match every once in a while. Then the broiler igniter started giving same problems so I replaced the igniter, still did not work. Then I tried the control panel, still nothing. The igniters were about 45.00 each. The control panel was 250.00. Then I replaced the spark module and it is now working. Some models the spark module dont control oven and broiler but mine does. That was 200.00. The best thing was the part place I was ordering from would exchange the parts that you try and they also can answer questions either online or by phone, Appliancepartspros.com. My oven model # is wfg371lvs3.
We purchased a Whirlpool Gold French Door refrigerator with a bottom freezer in Dec 2009. We discovered a leak dripping onto the finished basement ceiling. We discovered after several attempts that the plastic evaporation tray was broken (since day one). Previous defrosting had obviously evaporated into the hardwood until now. This item, although obviously broken when installed, was not fixed as the warranty had run out.Boo to Corbiel and to Whirlpool. They are financially not worth a lawsuit.
Whirlpool Gold Freestanding Accu bake Duo FIRE HAZZARD - We bought our house August 2013 and we were SO happy to see the stainless steel appliances and we thought Whirlpool was a good brand that our grandparents stood behind for years (they obviously havent bought from them in 50+ years... times must have changed for the worse). Anyway, I got all moved in and was fixing supper and noticed how REALLY dark and greasy the oven was. I could barely see inside because the coating of grime was so thick that it dimmed the light by being so thick over the glass bulb cover. I immediately thought Wow... the past homeowners were nasty and lazy because they have this nice self-cleaning oven and dont even bother to clean it. I noticed it smelled slightly like it had a gas leak somewhere when it was preheating but it cooked the supper okay that night.Because it was hotter than a jungle in NC in the summer heat of August, I decided to wait until winter to use the self-clean... thought it would warm the house as it got rid of the gunk, right? I kept using the dark coated oven about a total of 25 times and always noticed the faint gas smell at first when it would preheat. I thought maybe it was SO dirty that the oven seal wasnt working right and since it was now November, I figured I should just run the self clean cycle and maybe it would make it run properly as it was REALLY dirty and the igniter or something may actually be clogged. I figured it would probably stink a little at first when it started the cleaning cycle because of the excess build up but it needed cleaning so bad that I cleaned it... The smoke alarms started to go off, we just disconnected them for peace and quiet... Our throats and eyes were burning and it smelled more like plastic burning... FOR HOURS it was horrible! The walls and the Terracotta tile floor were flaming hot!!! The next morning the house actually smelled like it had caught on fire and it stayed that way for weeks!The oven was very clean inside after the cleaning BUT the oven is now totally useless! It will not stay lit. I have never been able to use it again as it will not come up to temperature... just clicks over and over and hisses trying to light. I tried again today and it started LOUDLY hissing like a big open gas pipe was on in there and I got scared and cut it off. THANK GOD it went off!I have been reading similar complaints about Whirlpool Gold ovens for a couple hours now and I am truly scared to use this oven now. After reading the comments of the hundreds of dollars it will take to get it to bake again and how most people STILL had the same reoccurring issues and NO help from Whirlpool... Well I decided to share my experience in hopes that if anyone else is reading this... and I am sorry to say... Well... you are not imagining the problem either. We never read these blogs like this BEFORE we buy or use our appliances, only AFTER something scares the crap out of you and you look for a recall. If I could afford to sue Whirlpool for a replacement then I would. I wish everyone could afford to sue Whirlpool for their unresolved issues that have cost them unnecessary expenses due to the customer loyalty we have had for Whirlpool as we used to be taught You get what you pay for and Do not go with an off brand because those companies go out of business when you need them to repair or service stuff. Am I the only one that was taught this? Times are very hard now and the economy is getting worse and now we have to be screwed by big companies like Whirlpool getting rich off of hardworking people and they do not care enough o help pay for the poor workmanship issues they are making. Shame on you, Whirlpool. I am taking the rest of the day to read reviews on a replacement stove so I can get this ticking time-bomb out of my new home. I too have read enough about the same oven that others have had worse memories than I did. I will not waste anymore of our hard-earned money on Whirlpool ovens. You have to decide what is good for you....
GX5FHTXVB00 - Purchased fridge in 2009. In the second year the freezer got too cold and fridge was warm. Coils were frozen. Lost all food. Repairman replaced thermostat. This happened twice more with the same result. My warranty has expired, fridge is 5 years old and its happened for the 4th time. Whirlpool doesnt care since its out of warranty. NEVER will I purchase a Whirlpool appliance. They DO NOT stand behind their product!
My 4- to 5-year-old Whirlpool Cabrio 6300 began to display errors recently. F1 was the 1st error code I encountered. After giving the washer a hard shove and rocking, it began to work properly again... for a while. I noticed on some large loads that I was getting an LD Long Drain error. I could hear the pump running but with little water flow. Eventually, it would time out and give the LD error. A service tech was called and determined that the water pump was defective, although the impellers inside appeared okay and had no foreign objects to impede its spinning. After spending $225 for the service call, the LD error resurfaced about an hour after the tech left. Tonight I got the F1 error again, and once again the washer responded to a sharp rap. The replacement control board, which the F1 error code involves, is $220 plus labor. $440+ for a repair to a $600-$700 washer? Im going to dissect the main control board tomorrow and look for loose or corroded connections. I cant understand why the LD code occurs when I can hear the drain pump running... just very little comes out. Other times it empties like Niagara falls... I cant understand why it works sometimes and fails others. The pump is either on or off. It doesnt have multiple speeds as far as I know. Im not sure what to do next... probably try to re-sell the new pump that was installed to recoup some of the money I paid for a non-working Cabrio. This seems to be a very common occurrence.. Have any class action suits been mentioned? If so, please feel free to contact me.
I had a 6 year warranty on the new Water heater and about only 4 years into it the tank began leaking. Whirlpool replaced it but of course I was responsible for Parts and labor to replace it. The replacement only lasted just over only 2 years and just outside the total of 6 years from original purchase date on the first. Whirlpool refused to discuss it since it was a few months out of warranty. If someone else has purchased this heater it would have failed at 2 years and they would have had to warranty it anyway. I will never own another Whirlpool appliance because of their substandard products and warranty. I only wish I had reviewed the reviews of others and taken their experiences into consideration and not purchased Whirlpool. I am now out for another heater and reinstallation charges again.
Ever since I purchased your washing machine, it has sounded like a diesel truck or cement mixer. You cant hear anything over the noise anywhere in the house.Have had two repairmen out to look at it and they say, Thats normal. I have a friend who has the same machine and it doesnt make noise like this one. I will never buy another Whirlpool product again and hope this blows up before the warranty expires. Also the tub is falling apart. What a piece of ** this machine is. You should be ashamed to put trash like that on the market.
Washing clothes is a nightmare. I am constantly removing clothing from the washing machine that have been torn and left with holes. I am utterly frustrated. Because the machine is more than three years old, there has been no solution to my problem. I have now replaced clothing items in excess of $2,000. I am always here that they will send a repairman and yet there is still the problem. This machine is costing me too much money. The newer machines have fixed the problem. There is no gap between the drum and the doorway or rubber piece. I want that piece to stop this nightmare. This machine has taken a dream of mine and demolished the experience. I hate washing clothes but more so having a machine at home and then going to the laundromat to stop the chaos with doing laundry at home.
I purchased a washer and dryer set, the Cabrio Platinum Series WTW8500BRO, about 3 years ago. I had a UL code come up a year ago and the machine was serviced and all was back to normal. Then only 9 months later it started acting up again. This time it sounds like an airplane taking off and there is a black spatter leaking from underneath, also the lid lock stopped engaging. I started to look up the error code for the lid lock and while reviewing that issue it was an easy fix, however, the noise and black spatter issue led me to tons of horrible reviews about this product. It is a bearing/tub/shaft issue that is going to cost me $500 to fix. First off I did not pay cash for this set, I rented it for 3 years and paid twice what it’s worth, around $4,000. Stupid on my part but I couldn’t afford it the other way. Weekly payments were easier. Now I am scared to fix this product because of all the reviews I’ve seen from other consumers. I haven’t had the other issues like dirty clothes, not enough water, high cycle times because they all start with a high number but after it configured the load the time shrinks, but this major issue about the bearings, they say I have to replace the entire tub assembly which is half the cost of the unit. So stupid and I cannot believe Whirlpool is getting away with this crap. Please please please inform me about any lawsuits. I will gladly participate in that. They should be held accountable for such a worthless piece of junk. Like I said I am now afraid to fix this machine because from what I’m reading, more than likely it will only last a short time.
In 2008, we also bought a Whirlpool 40 gallon gas hot water heater with flame lock, Model #BFG14040T3NOV. We too purchased from Lowes. The plumber was here yesterday to replace the thermostat for the third time in 4 years. We also suffered through cold showers, warming water for dishes and sponge baths. We are in our 60s and are worn out arguing with these people. If there should be a class action law suit, you can count us in. It is not right to have such a faulty product out there by Whirlpool. This is still America, right?
Whirlpool gold series refrigerator leaks water from freezer after 14 months because ice builds up causing the door not to shut properly and rime ice forms over food. I called Whirlpool and theyve not heard this problem before and stated I should have gotten the extended warranty. This is ridiculous. The internet is flooded with people having the same problem.
Our first Whirlpool washer barely lasted 1 1/2 years. They replaced it with another one that broke within 9 months. When it worked, it was great... When it didnt, it either overflowed or did not wring clothes tightly on the second rinse.
Bought a whirlpool refrigerator in 2015, have had both handles replaced 3 times, the bottom pieces of the handles are made of plastic and they crack. We had to take them to a metal fabricator and have them replaced with metal to keep them from breaking. Lowes and whirlpool know of this problem and they do nothing about it. Will not buy another whirlpool product. Very dissatisfied.
I call in to Customer Service to get someone to fix my washing machine because it wasnt working and when I called, I forgot to have my washing machine serial number at hand. The person on the other side told me that she cant wait for me to get the serial number more than 2 minutes and I ask myself, if they cant wait for me more than 2 minutes to get my serial number, then why should I wait a week to have someone fix my washing machine?
Bottom freezer had frost and water. And ice maker began leaking and ruined the new wood floors that we just had put in. This is the forth whirlpool item I have, either had to have replace or fixed. Emailed and called several times. Customer service is terrible. All products bought within the last five years.
In March of 2013, I purchased a Whirlpool refrigerator; model number WRF990SLAM00 from Lowes. About two weeks after my manufacturers warranty expired, I called Whirlpool because the refrigerator wasnt working anymore. It took several weeks and the need to call four different repair companies before we finally had one that was willing and able to come attempt to repair the refrigerator. They came out, changed a few parts and left. Several weeks later, the refrigerator quit again. This time, when I called whirlpool (about June 2014), I was able to convince them to give me an extended warranty. They told me that the warranty would expire in December, and that all the work and service would be covered up to that date. This was fortunate because that repair, parts alone, was near a thousand dollars. Of course, the repair company couldnt make these repairs in my kitchen, so they had to remove the refrigerator and take it to their shop for several days. By this point, we had lost two refrigerators full of food. In mid-November 2014, the refrigerator quit again. We lost another refrigerator full of food. We called Whirlpool and the repair company again, and the repair was scheduled. I have six children and we spent Thanksgiving without a refrigerator in our home. The repair shop kept the refrigerator for several days after they fixed it to make sure it wouldnt leak coolant, because by this time, they had figured out that there were several pin hole sized leaks in the coolant line. It didnt leak. They had it for about four weeks total before they brought it back to us. By the next morning after having the refrigerator plugged in for several hours in our kitchen, the temp was at 65 degrees in the refrigerator and 60 in the freezer. I called the repair company again and whirlpool. The repair company has come to the conclusion that there must be a leak in the coolant line in the walls of the refrigerator and it is deemed unrepairable. They called the whirlpool tech line and the tech people told them to come back to our house and read the pressures the next day. They came out, read the pressures, determined that coolant had leaked out and told the tech department it was not repairable. The tech department told them to go through the entire cooling system again. This is something they have done several times. Today, they brought the refrigerator back after going through the entire cooling system, yet again. Its still not working. As I type this, my refrigerator is at a balmy 55 degrees. The repair company and I have both, on numerous occasions requested a replacement refrigerator. This was a very high end purchase for us. The original cost of the refrigerator was around $3,000. I have lost around $1500 worth of food, which Ive also requested on numerous occasions for Whirlpool to reimburse and they refuse. Whirlpool refuses to replace the refrigerator. Today, I found out that, by mistake, they gave me a one year extended warranty instead of six months. They said that it does not expire until June 19, 2015. Even with this information, they told me that the best offer that they will give me is IF I am willing to EXCHANGE my lemon that is in my kitchen right now, they will SELL me a replacement refrigerator at a discount. They say that the terms of the extended warranty are different than terms of a manufacturers warranty.This is unacceptable. I am currently out several thousand dollars for an over sized filtered water dispenser in my kitchen. Throughout 2014, we spent somewhere between three and four months without a working refrigerator in our home. As of right now, I havent had a working refrigerator for about six weeks and through Thanksgiving, Christmas, and New Years. I bought the refrigerator because I thought it would act like a refrigerator and not a paper weight. An Implied Warranty of Merchantability has no expiration date. It requires that the goods be fit for the ordinary purposes for which they are to be used. This refrigerator is not fit to be used.Id also like to mention that during the times that Ive spoken with Whirlpool on the phone, they have told me that they would replace the refrigerator if the repair company deemed it unrepairable. Typically when I call whirlpool, I am on hold for fifteen to thirty minutes before I get to a representative. Today, I was on hold for forty minutes before my call was disconnected. This has happened numerous times. Ive also had representatives disconnect the call several times when they were transferring me to another department, or putting me on hold. I estimate that I have spent at least forty hours on the phone with the customer service department for whirlpool in the last several months. And even, with all that, I have not had a dependable refrigerator for eight months. I need this resolved and I dont feel that it is fair for me to be financially punished because of the lemon that Ive already purchased from Whirlpool.
I bought this Whirlpool America dishwasher because it was cheap. Even though Im Canadian, I like patriotism and I could get behind the American flag logo on the washer. Let me just say, if you like when food comes off your plates, and attaches to your cups, then this is the dishwasher for you. It is always a surprise when you open the door to discover which dishes have been cleaned, and which dishes have inherited the food particles from the now clean dishes. This appliance really helps you work on time management as you are required to wash all your dishes before you put them into the dishwasher. 0/10 would not recommend for anyone who wants clean dishes.
If you are in the market for a new washing machine, steer clear of the Whirlpool Cabrio (or any Whirlpool for that matter). We have had issues with ours from the beginning. We had Whirlpool techs come out and were continually unable to fix the issues. Eventually they told them that it was not broken, even though one tech told us it definitely was. After four service calls they just stopped sending out techs and told us too bad. Now after less than two years it is leaking from the bottom. Yeah, Whirlpool, theres no problem with it. Save yourself the potential headache and get something else. Anything else.
Purchased washer 8/2015. Washer quit working 12/2015. Would not drain or do anything. Repairman dispatched and came 3 business days later. (They dont work weekends.) Repairman looked at old receptacle cover and immediately stated, Problem with polarity of plug. No prior problems with plug running appliances. Plugged into it for over 8 years. When I advised him of that then he started troubleshooting circuit board. He cleaned out the machine and got it to work. (Still under warranty) 4 days from repair, and machine quits. Same problem. Wont drain and wont do anything. Call for service again on Weds. morning and given following Tues for service call. Online consumer reports complaints #ered at over 1,7000. Same machine, same problems. Call Whirlpool directly, given runaround. Talk to Whirlpool mgr. (Robert) complaint # **. He states, Have to wait for service. But calls Brandt Melb., FL to try to get sooner service. Brandt calls me stating they have ordered a lid lock and CCU board for machine and will be out Monday. How would they know to order these parts if it is not a constant issue? Im thinking class action suit for shoddy product... LOWES Indian Harbour Beach, FL. Transaction #**.
Whirlpool gas range Model#wfg10h0ah1 with aqua lift technology. This is the biggest ripoff that was ever done to me. It say self clean, not it cleans and then you clean. This is fraud plain and simple. I am handicapped and made it very clear to the salesperson that it had to be self cleaning. 4 times I did the clean cycle and I was in shock, I called repair, I thought the self clean was broken. However this is the line they give you over and over, that its not broken. This is working the way it was designed to work. So they made a range that is self cleaning, but no it doesnt do that. For 899.99, I did not deserve to get duped like this.
Whirlpool Gold Refrigerator, #GI6FDRXXY07 ICE MAKER PROBLEM - Ever since we bought this ref in 2012, we have been facing problems one after the other. First the refrigerator was shutting off on itself thawing the food the ref & freezer. (When we were on vacation, in summer of 2012 , it was a disaster when we returned home.) This a continuous on going problem... not fixed. Second 2012 Spring the Icemaker shuts off spilling water at the dispenser, when called customer service they sent a technician who replaced the ice maker. But again the icemaker is spilling water or leaking now. Third 2013 Winter, the bottom freezer was leaking and ice buildup at bottom. We have been having problems ever since we got this. WHIRLPOOL YOU HAVE DISAPPOINTED US, its been an exasperating experience. Please Help, its not our fault for your poor design & faulty product.
I bought a Whirlpool model # WRF757SDEM. It has failed twice in 7 months. The tops temperature hovers at 54 degrees Fahrenheit. The freezer works fine. I had a whirlpool fridge for 10 years before I bought this one and never had trouble with it. This particular model seems to have a design flaws according to other reviews I saw on this site that read similar to mine. We are waiting on parts. This is the second time in 6-7 weeks that it breaks down.
I thought with the big tub I would be able to wash my king size bedding and other large things. Theres barely enough water to wash a small regular wash. Since it has no water it does not clean my clothes. Why the big tub if you cant use but one fourth of it?
In June 2003, I purchased a Whirlpool Gold Conquest Side-by-Side satina finish refrigerator (Model Number: GAS6SHAXLL03; Serial Number: SP1452552). The ice-maker has always had freezing up issues which I never complained to the company about. It has made weird noises (nothing major) but was already out of warranty. I paid $1,600-1,700 for it. I did not have the money to pay for repairs and I am sure that the repairman would have never found the problem. Two days ago, there was an electrical smell in the house. After an hour or two, it started getting stronger and stronger so my husband looked at the fridge. There was smoke pouring at the back of it so he pulled it away from the wall and we unplugged it. Surprisingly, the plug was not hot. Had I not been home, it could have caught fire, burned the house down and killed my dog! I am furious about this. When I called, Whirlpool says, That model is not under a recall. Would you like me to transfer you to service for repair? Really? Those big corporations dont care! There needs to be a recall on this because I have seen this same problem many times on blogs and forums. Well, guess what, I used to be a Whirlpool fan, not anymore! Now, I went and purchased a new refrigerator, and the brand name is Samsung! I recently bought a Samsung front loading washer and dryer and they are great. It looks like the Whirlpool dishwasher in my kitchen will be next! I bet Samsung makes a nice dishwasher.
A reliable machine at a very really good price. A nonsense machine that does a very good job at cleaning our clothes. Has a good number of features that make washing different materials easy and safe for their fabric types.
I like my refrigerator however is smaller and simple. The performance is great. The value was too much for the size and simplicity of the refrigerator not satisfy on that. Overall is very good and for the size of my family does the work. Im happy with it but will be upgrading in a later time.
I purchased this washer (Whirlpool Cabrio HE) 2 years ago against the advise of many people including my husband due to the cost, $850 for what is now no more than a large paper weight! It had never really done a good job at cleaning our clothes. About 6 months ago, it started not spinning enough to remove all the water from the load. I thought, no big deal, I will just use the extra spin cycle. It became the normal thing - wash, spin, extra spin. Well, then it became wash, spin, extra spin, extra spin. I noticed 3 months ago that it was not even agitating. It fills up, sounds like it is agitating and then drains. There was no movement from inside at all. All along I am getting from my husband. told you not to buy it! I gave in and called the repairman - $185 for a console, $26 for a sensor and $55 for a couple of drum clips and then the $35/hour for the repairs. I would rather spend a couple hundred dollars and buy a washer with an agitator that really works. I would never recommend this washer to anyone!
Whirlpool Dryer Model #108409 - This dryer has given me problems within a year of purchasing it. I thought that I was investing into a good product by paying more money, $1677 to be exact. Technicians have been to my house on three different occasions and yesterday the repairman wrote that the dryer in not repairable. Badcock Furniture store in Hinesville, Georgia said that they can do nothing. BWG, who is responsible for the warranty, wants to charge me to have it repaired even against the report of the repairman saying its non repairable. VERY FRUSTRATED WITH WHIRLPOOL... I will never by another Whirlpool product. I bought this product in April of 2012 and it did not make one year before it started giving us problems. The repairman also said that the dryer was probably dropped in transporting it and it could not be detected from just looking from the front view.
I bought a top of the line Whirlpool dryer that cost me over $1,000. Havent had it for a month and it requires a service call. Have to wait two weeks for service! Totally unacceptable. The dryer is JUNK and now I am stuck with it. Horrible company. Bought from Home Depot.
We purchased the 36 inch Wide 4 Door Refrigerator with Exterior Drawer about three years ago and it broke down twice in that time frame. Then yesterday the freezer part and ice maker have stopped working AGAIN!! We probably have spent $2000 on repairs. Complete disaster of a fridge!! Do not purchase one!!
Never again will I buy a Whirlpool product. I paid over $800 for a new washer 51/2 years ago. I had it worked on twice under extended warranty. Now the bearings are out of the tub and it sounds like a jet taking off when it spins. I had whirlpool products in the past and they lasted for years with no problems. I have a friend who has a relative who is an engineer for whirlpool and his job is to engineer their products so they fail within a certain time frame. They dont want them to last like they use to. They now have gotten their product line to the point where they can tell when it will fail. This is crap. What happened to products that lasted like they use to. NEVER BUY WHIRLPOOL.
I have had repairman out on two separate occasions to look at the dishwasher. It leaks. It’s unpredictable. Unless you run a full three hour cycle the dishes come out with dish soap still on them. I am very unsatisfied with this dishwasher.
I have had to replace my Whirlpool 50-gallon hot water heater 2 times. First time it broke, it caused thousands of dollars’ worth of damages plus Im out a $760.00 deductible. I had the last one just over 1 month and couldnt exchange it at Lowe’s because it’s a few days over a month. So I had to get return authorization before I could return it again. I went through speaking to a hateful CSR. After calling back again, the lady, a real nice lady, helped me. I will never buy another Whirlpool product again, and if anyone is smart, they will stay away from them too. Hateful, hateful CSR. Beware.
Had washers model # WTW8500DCO repaired after being install for 14 days. Have had washers repaired every 90 plus days because of constant electrical and mechanical failures. Would not ever buying another whirlpool appliance to my worst enemy. Customer service is a total failure. If you ask a question after talking with you for 5-8 minutes and they dont have an answer they start saying HELLO, HELLO? I have to hang up. I cant hear you. Just a really sad business. Stay away!
I bought a Whirlpool Cabrio Platinum washer 2 years ago and it is by far the worst washer I have ever owned. Its a water saving device with extremely long cycles. The clothes dont get wet enough, dont come out clean and they do not smell fresh. I have to put them through 3 rinse cycles and often times have to re-wash my clothing. The cycles are very long, using more electricity, and it takes me 3 times as long to get my weekly laundry done. My clothing comes out more wrinkled and twisted causing longer time ironing. My old agitator style washer did a superior job compared to this piece of junk. I dont like the automatic locking lid, nor do I like the machine choosing the spin cycle for me. There isnt even a soak cycle. If I want to soak my things I have to do it in the sink and then drag them to the washer to rinse and spin them.I spend a fortune on laundry additives in order to get my clothing clean and then they arent as clean as with my old washer. I now dread doing laundry and every time I look at the washer I feel like taking it to the dump! There isnt anything I like about this machine and I wouldnt recommend it to anyone. It is a piece of crap. This is 2016 and they havent learned how to make a good working washing machine. When I move, I will be celebrating leaving it here! I will never, ever buy a product made by them again.
This was a substitute for model I actually wanted, I was told the one I would receive was the newest model version of the model I wanted. What that meant was it was the stripped down version. It does not get clothes clean nor does it spin/balance the load which causes it to walk around the room. It is only 9 months old and I need a repairman.
I purchased a Whirlpool washing machine (model: AW01D8810 S silver color) and a Whirlpool refrigerator (model: WBM329 TI) together from United Arab Emirates for Dhs 1999/- & Dhs 1199 /- respectively on 28 Jan. 2011. I sent this machine to my hometown (India) in the same packing and I used the washing machine only for three months and found a complaint. I informed this to service center in Trivandrum, Kerala. Their team came to my home and told me that warranty cannot be given as I purchased machine overseas. They added that the PCB for the machine is having complaint and they dont have stock in India. Also, the machine is no longer available in the factory. The Whirlpool company completely stopped manufacturing the abovementioned model. Again, I came to UAE and contacted GEC group of companies for the PCB part. I got a quotation for PCB Dhs 425/- but the items is ex-stock with them. The machine cost only Dhs 1999/- and if I spend Dh425/- only for PCB, and the machine is with me for the parts since one and half years. I dont know what to do. If I spend another Dhs 600 + this PCB cost then Id rather go for another new branded washing machine. The model of machine is AWO1D8810S and serial no. is 12 nc 859247463000 003. Please advise what to do or if I can find the PCB in Kerala. What will be the cost? I am ready to pay the money for PCB but not for the above rates. Please advise, sir.
I bought a 38 gal. low boy electric Whirlpool water heater from Lowe’s. It was replaced because of a leak around the upper heating element after only one year. Now, the replacement heater is leaking in the same place, and it has been leaking so long that the electric terminals are rusted, water is standing in the cover plate, and the lining is soaked. I cannot see behind the plate and dont know it until the water finally made its way into the drip pan beneath the heater. When we saw the standing water, we turned off the electricity and shut off the water to it to stop a fire hazard. The warranty is up on my water heater, but my concern is that this could cause someones home to burn.
Purchased Refrigerator (WhirlPool Refrigerator WRX988SIBM03) 16 months ago and noticed the drawer with glass that house the drawers had a crack on the right side. Couldnt believe it was cracked after such little use with just two adults living in the home. Removed it and noticed this was such shoddy design. There is a heavy metal bar in the back with a piece of flimsy plastic that attaches to the heavy metal bar with only a screw attaching the plastic to the metal.I made attempt to glue it since it was only cracked but then the plastic just started crumbling into pieces like a broken cookie. Truly there is something wrong with the quality of the product as well as the design of having this heavy metal bar attached to this flimsy plastic. The quality of this part only leads me to believe what is next with this refrigerator. I am sure there is more to come.I contacted Whirlpool to see if they would replace but of course this is at my cost. Ive had inner parts of refrigerators break over years of use and they get old and busted up over time but this is a new refrigerator and once I inspected the part, I was disappointed with myself for not removing these inner parts and inspecting prior to purchasing. I would have picked up on the poor quality right away. Taken by the outside of this unit and its beauty, and not truly looking at whether or not the shelf can hold a couple gallons of milk. I am here to tell you there is no way this would have withstood the test of time with only a gallon of milk sitting on this unit. Poor design, poor quality and metal attached to raw plastic as it is a disaster.
I have 1 month old gas range, bought from Costco.. I was cooking chicken and it is just explode.. Called to Whirlpool company and they act like they don’t really care about it... I am shocked.. I search google and you can find other incidents with whirlpool explosion.. Just google it.. I am sooo upset with this company.. My kids were with me when it happened.. Do not buy whirlpool products...
I purchased the washer and dryer set. My complaint is with the washing machine top loader that does not have the tall agitator not getting the clothing clean. All of my clothing come out of the dryer with dirty spots on them where they did not come out in the wash. Its a waste of water and energy because I have to wash them twice! I purchased the combo model numbers WED7300DWO and WTW7300DW0.
AquaLift cleaning system does not work. My oven was barely dirty and I had to scrub with the special sponge to remove baked on food after I did the cleaning system twice! Rust is also showing up on the drawer which they refuse to repair because it is ONLY COSMETIC! Stove is 16 months old.
Aqualift Self Cleaning - JUNK! JUNK! JUNK! The oven does NOT heat properly and it is NOT self-cleaning. Whirlpool should be ashamed of itself. We ALL need a refund. Class Action suit looming. DO NOT BUY THIS PRODUCT!
I purchases a Whirlpool 32 Cubic foot 3 door refrigerator in stainless model WRF992FIFM back on November 29, 2016 from Costco. I noticed that it was not making ice and that the refrigerator was around 50 degrees. This was on October 21, 2017. I called Costco and they contacted Whirlpool who sent out a service person on October 25. I am still without a working refrigerator and it is November 9, 2017 as I am told that a circuit board needs to be located.I have called both Costco and Whirlpool and no one seems to be worried about it. I was told by Whirlpool that if a part is not available by end of day Friday November 10 that I will be considered for a replacement. Considered really? I have never experienced such deplorable customer service on both Costco and Whirlpools part. It appears that this model is a lemon as there are large numbers of complaints on numerous websites. I asked for a refund due to the bad reviews and lack of parts and was denied. I will call on Friday for an update.
Purchased a Whirlpool washer/dryer pair @ least 5 years ago. Great machines. Washer washes very clean. My only beef is that once the cycle starts I cannot open the lid. Dryer will dry almost anything in 10 minutes or less.
Whirpool has its main washers, then the off brand of Whirlpool. After using the washer after a few months the balance starts to get off balance. Trying to find parts and get them put in is easy, hard part is replacing them after they wear off after use a few months.
Whirlpool has always been known for quality products. But the range I haves burners are failing. It is eight years old. Think it should last longer than that. The oven works good, but the temperature varies as well. Lower oven door is designed bad, because grease gets trapped between the two glass doors and cant be cleaned.
I bought my Whirlpool refrigerator (Fresh door with Ice maker) from Best Buy in July 2017. By 2019 December the ice maker had stopped working and the refrigerator turns off / shuts down automatically. Have confirmed that the power is still on because of the display on the door. So it is not a power issue. Paid $180 for a Whirlpool authorized consultation and they said the Ice maker motor does has stopped working and the computer board needs to be repaired. This will cost me around $800. Called up customer service to see if the cost can be lowered but of course they said a NO. I am truly upset with the brand and with Customer Service for their lack of empathy.
We had a Whirlpool washing machine 650s, fully automatic on 28.07.2011 at M/s. Next Showroom Reference bill number 910, Sr no INF **. We had attended, 2 times, a problem with the digital board. After advice from your Whirlpool service person, we had fixed it cutout (make whirlpool), but now, its the same fault with the digital board. Kindly take further action regarding this same problem and sort this out immediately without any further reminder.
Model #RF262LXSQ Serial #RT2031953 - I purchased this appliance from Lowes approximately 6 years ago. Last week, I was heating soup and about 5 minutes after I placed the pot on the stove on medium, I heard a large pop and then several cracking noises. When I entered my kitchen, I found the burner flaming red, and when I tried to remove the pot, it was stuck. I immediately turned the burner off and after a few minutes, when it began to cool, was able to remove the pot. What I found was the glass top had melted and blistered and was cracked from front to the back of the stove. Although Lowes was not able to help me, they suggested that I contact you as they had never heard of this happening before. Not only am I dissatisfied that a stove should last many years past this purchase, I am inconvenienced until another stove can be delivered. I believe this to be a factory malfunction of the stove and request a credit for my purchase.
When you buy a global brand name you expect it to work the first time around. If not, then you expect to have it exchanged not repaired. The microwave did not work out of the box. They made me take it to the shop for repair. I would have expected an exchange for another one and an apology from the quality control guy who should have checked it. Apparently Whirlpool (Mexico) doesnt give a rats ass about their customer base. Its all about getting as many units out the door with poor assembly and no QC.
Have had this Whirlpool for 17 years at least. Only issue we’ve had with it was the ice maker that went out after about 14 years. There is plenty of space in the door. A place that holds cans, 2 shelves that go across the door, a small shelf and a butter shelf with a lid over it. Nice looking too.
Cabrio washing machine - I have had the exact same problems as all of the above... lid locks occasionally ... after many frustrating tries. I am ready to pick up this stupid washing machine and pitch it in the junk pile! Soap on clothes so I have to redo ... except many times it takes forever to get the stupid machine to restart... Most times I end up rinsing things by hand in the sink. We are constantly itchy from soap residue. My clothes do not come out clean. Especially the towels. Clothes are not spun out as much as they should be... Have been doing it over again by hand many times... which is not good because They still have way too much water in them and it takes 2 -3 Times longer to dry them! I am so disappointed in this set. I always thought Whirlpool was a great brand but, sadly, I was terribly mistaken. Never again. Finally got someone to say they have to replace all the controls. They say they will send parts but I have to pay someone to change it out... sounds like they admit there is a problem but will not accept full responsibility for it. I did not make the item so why do I have to pay to have it fixed? I believe they should issue a recall and make all of us believers in them again. I guess its my fault for buying their product? So... doesnt clean, spin, rinse, lock and has a bad odor... not a great product, is it?
I thought the new AquaLift cleaning would be the greatest. Boy, was I disappointed -- no thoroughly disgusted and very angry -- when I tried to use the self cleaning oven. I had cooked a prime rib roast and a lot of grease had spattered inside the oven. I wiped away the excess and did a cleaning cycle -- what a joke! There was still grease running down the door and walls. Nothing was changed after two cleaning cycles. Now I have to crawl inside the oven and scrub it manually. I was always pleased with the old self cleaning ovens which only left some ash and a little bit to clean up. The AquaLift technology doesnt work at all, didnt Whirlpool test it prior to selling it to the public? They will surely lose my business and I hope a lot of other peoples business as well. This technology was a huge mistake!!



