Bought a Whirlpool refrigerator December 2011, it is now 3 yrs. old, keeps shutting itself off. There is nothing under the troubleshooting area of the instructions for this. I called Whirlpool, they said I have to pay a tech to come here and troubleshoot. The warranty is 1 years, so after paying over 1k for an appliance, that gets you 1 year! I try to support American made, but no more Whirlpools here! I have all Whirlpool appliances, but Im guessing they wont last either. Very disappointed in the lack of customer service.

I bought my home four years ago with a Whirlpool 50-gallon water heater in it. It was installed in December 2002. Well, my hot water went out. After being told I could go to Lowe’s because they would supply the part free of charge because there was a recall on the thermocouple unit. I went to Lowes. No luck there. They told me they didnt carry the whole replacement unit and I would need a number from Whirlpool. The guy at Lowes was very nice but said I was the fifth person to come in this week.I called Whirlpool and was told because I was not the homeowner that had purchased the item that there was no warranty on the product and that I would have to pay for the part. It cost $34.98 plus shipping, which was another $30.00 because I had it shipped overnight. Two days with no hot water was enough. Well, I got the part and hopefully there is nothing wrong with it as it was shipped in a box twice as big as needed with no packing what so ever.I just got off the phone with them again but this time spoke with a supervisor that told me there was no need for packing. There was no part of the entire assembly that could have been damaged. Will I ever buy anything with the Whirlpool name on it? Not only no, but ** no! Will I tell everyone I know about this? You bet. I am also going to write to Lowes and ask why they are continuing to sell inferior appliances such as these. I have to tell one realtor friend about this and just placed a call to another to tell him. The first had no idea that appliances that were marked still under warranty did in fact have no warranty at all if its a Whirlpool. I may write a letter to the editor of our local newspaper and hope that they will publish it to inform anyone reading the paper about these inferior products.

We bought a new Whirlpool Cabrio washer and dryer in January of 2012. We were setting ourselves up for retirement in a couple of years. Worst mistake ever! It cant get clothes clean especially dark colors. I wash my blacks at least twice, sometimes as often as 4 times just to get the detergent streaks out- simply rinsing a second time doesnt do the job. I guess I should be grateful that we have not needed to call a repairman. This is so disappointing as our last Whirlpool washer and dryer were over 25 years old???

Purchased 29 cu ft French door Bottom Mount Refrigerator 9/5/2013. The ice machine started leaking continual water by August 2015 and by October 2015 the freezer quit working. Have had it repaired once and the second time the repairman said we need a new evaporator and condenser. Called Whirlpool and they said since it is out of warranty we are on our own. According to both repairman this is a common problem with this model (WRF989SDAW00). I understand that appliances break and they need repaired; however, you would think a refrigerator that cost over $3000 would last longer than 2 years. Do not purchase a Whirlpool French Door Refrigerator; even if you purchase an extended warranty, you will still have spoiled food and leaking water to tend with. We have had nothing but problems with ours.

To start with, the ice maker drips non-stop. I have to check it several times a day to make sure its not puddling up and running my hardwood floor. Because of the continuous that, drip, freeze cycle, it creates an ice dam around the rubber boot between the ice maker and ice bin....which they located in the door where there is inadequate cold, so the cubes melt, making even more of a mess, causing it to be unable to dispense them because it is one big mass... oh and that creates an ice dam also, so on top of replacing a torn boot a couple times a year I have to chisel out the ice bucket and defrost it once a week.Want more? The ice tastes horrible. I have no idea why. It didnt in my last refrigerator. The Tap water tastes fine, I disconnected the line running in to the ice maker and tried the water from there and its fine. So somewhere in the ice maker, something is wrong. There is more. The unit is a year old and now inside the refrigerator it smells like gamey shrimp. I have no shrimp in the freezer, fridge, not have I. I dont store anything in poor sealing containers, nothing has spilled, I removed all drawers, panels, shelves and scrubbed the whole inside with bleach/water. I changed every filter, checked the drip pan (clean), and still half-rotten shrimp smell.My last refrigerator was an Amana from 1986. I bought it used in 93 and owned it until I got this Whirlpool. Never had a problem with it. I have had non-stop problems with this over-priced Whirlpool and I guarantee it is the LAST Whirlpool product I will ever own.

I purchased the washer and dryer set. My complaint is with the washing machine top loader that does not have the tall agitator not getting the clothing clean. All of my clothing come out of the dryer with dirty spots on them where they did not come out in the wash. Its a waste of water and energy because I have to wash them twice! I purchased the combo model numbers WED7300DWO and WTW7300DW0.

I have been noticing my husbands shirts as well as my clothes continue to get what are spots of bleach and I do not use bleach on anything other than whites. This has been going on for quite some time and I noticed this morning another outfit is RUINED because of bleach spots. I decided to look up on the internet if this is a problem with this machine - AND IT IS! I am so disappointed I could cry. The clothes I have are donated to me. All my clothes are hand-me-downs - and my Whirlpool washing machine is ruining all my clothes and my husbands.

[Model WTW6300WW0, Type 580] A few years ago Whirlpool goofed - they left out the Perma-press cycle on a high-efficiency washing machine model.We noticed the absence of Perma-press (or Casual as it sometimes now called) on the shop floor, and were assured we could arrive at the same results with the dizzying array of buttons that allow the consumer to tailor the cycles to their wash load. It turns out that it doesnt allow this. Buttons are disabled on some of the cycles, thereby preventing recreating a Perma-press cycle. No amount of prodding... Whirlpool has provided me with an override for the combination of a normal wash and a gentle spin that comprise a typical Perma-press cycle.On contacting Whirlpool about the missing cycle, they claim consumers no longer want the Perma-press cycle. Puzzled by this statement, I returned to the showroom floor to see for myself. All the washers have Perma-press cycles. Whirlpool goofed with this model. They left it out. They have not provided a replacement machine for a consumer who blows this whistle on their goof. Among the solutions their customer support DID provide: add softeners to the rinse cycle and add dryer sheets to the dryer to reduce wrinkles [by purchasing a high-efficiency machine, we aimed to reduce waste, not increase it]. Among their invalid suggestions: choose the Casual cycle [there is no Casual cycle setting on this machine]; choose Normal cycle, then set spin speed to low [this machine disables the low speed choice on the Normal cycle]; on this machine the Perma-press cycle is renamed Delicate [Wrong. Delicate only swishes clothes back and forth, not robust enough for business shirt colors and cuffs]; on this machine the Perma-press cycle is renamed Colors [Wrong. Business shirts come out too wrinkled on Colors]. There has been nothing I can do to convince Whirlpool that they produced a lemon in this model [Model WTW6300WW0, Type 580] and should replace it with a normal washing machine. I have tried for years, only for Whirlpool to come to the same conclusion: its the consumers problem now, not theirs.

I purchased a Whirlpool washer and dryer from Best Buy. I purchased one on sale that was a great value. The delivery and set-up went well. However, the model I have had a loud vibrate. The drum in the washing machine would wobble and shake across the floor. I finally had to return it and replaced with same model. I experienced the same issue after 30 days. I didnt take the insurance out and I regret that move.

I purchased a brand new Whirlpool Cabrio washer and dryer set not even 2 years prior. When I first started using it, I pulled shirts out of the wash after being ran through and found deodorant marks still on the inside of the shirts. I had to wash all of my loads on heavy soil and still had to run some loads through more than once. The wash machine quit working about 1 month ago, so I had a service man out to look at it. It ended up being the control panel and the part itself was going to cost me $300 and by the time I paid to have it repaired, the total cost was just under $400. The service man proceeded to tell me that Whirlpool had another company actually make the control panels for the Cabrio model and he has serviced several of these washers and when he would repair one part, another part would stop working. I was very upset and bought a new wash machine. I would like to add, I am a single mom with a 2 1/2 year old, so the wash machine was not used excessively in any way. I dont work outside so my clothes are never soiled heavily. Needless to say, my washer was not under warranty so Whirlpool couldnt do anything for me. A wash machine should last longer than less than 2 years. I would not recommend this model to anyone. And for Whirlpool to put their name on such a poor product is very disappointing since I have had good experiences with their products in the past.

I contacted Whirlpool in regard to one of their water heaters we purchased from Lowes. It came with a 5-year warranty. At the end of 3 years, the lower element went out. Our plumber took the part back to Lowes, where he stated they normally just do a part replacement with them. On ours, he was told the owner would have to contact the manufacturer. I contacted them and supplied them with the plumbers bill and copies of the front and back of our canceled check, along with all my contact info. Their website states theyll get back with you within two days. I contacted them on March 13, 2013. Today is April 7, 2013 and they havent emailed, called or snail mailed me. After reading these consumer reports, the air has been let out of my balloon. No more Whirlpool products for me! Integrity in our country used to be extremely high. Today it is extremely low as demonstrated by the complaints on this website and now mine. Hey Whirlpool, you suck!

Self-cleaning oven system DOESNT WORK AT ALL! The company rep I talked with said the system only works on lightly soiled oven and doesnt clean at all on the oven top or sides. When I explained that my oven was less than lightly soiled (I rarely use it) and that I had run the cleaning cycle twice and none of the soil was affected. Apparently the company is aware of this problem and I believe customers should be made aware of it BEFORE purchasing. I was told there was nothing they could do because my appliance is out of warranty. I asked if they had received other complaints and was told they had. I am not surprised.

Aqualift cleaning does not work. I am old with bad knees and do not need an oven that has to be cleaned manually. This technology is a joke and everyone who bought one should be reimbursed. One reviewer indicated that there should be a class action lawsuit for this situation. I agree!

My landlord purchased a new Amana washer (NTW4605EW0) Labor Day weekend 2015. It started having issues in the spring, so we went through the process of utilizing the manufacturers warranty. Apparently, Amana, part of Whirlpool, requires 5 attempts at repairing the machines before replacing. Okay, so starting in June 2016, we arranged service appointments 5 times and replaced 1 part, then another, 4 times. Clearly, that part is defunct. Right? Fast forward to September and then into October. Get a new washer, and not the one I preferred. We got the Whirlpool WTW4816FW1. Before the installers leave, we are having the SAME issue. Stops midcycle, doesnt finish cycle, sometimes stops while filling, or while full, or kid wash, or mid drain... But now with the new washer, the drain and spin cycle thinks it should FILL instead of drain... and Whirlpool said they would get someone out the next day, a promise they cannot keep because they dont supply the repair guy, they source with local companies. So, the company ordered 3 parts... That could be the problem. And 4 days later, 2 parts are on freaking BACK ORDER. Parts arrive. All new parts replaced. Machine still doesnt work. Outlet tested by us and them and it is fine. The techs think there is some kind of RF interference. Turn off sensor light, which is on the same wall, unplug power to wifi router (which outdates the washer). Still, doesnt work.I have spent half my week, every week, since June, restarting my washer, unplugging the damn thing, waiting, and waiting, trying again and again and again to wash 2 loads of laundry a week... Literally takes a week until the damn thing does its job. Whirlpool is sent us a replacement washer. Can you guess what happened the first time we started it? SAME ISSUE. Cycle will not complete. Sometimes it dies before it even fills. Sometimes it dies while filling. Sometimes, it will fill and fill and drain and fill and fill and drain and... never stop filling. Or, the fun one, the drain and spin cycle thinks it is suppose to fill. Continuously. And then, suddenly, after unplugging it for 1 hr, or 24, or 72 hrs, it will work fine for 1-7 cycles. Nothing is consistent except that it doesnt work consistently. HAS ANYONE HAD THIS MUCH TROUBLE???

Even with the hottest water on the most heavy duty setting, regular dinner plates are not cleaned. The flatware holders that are set in the door (instead of free-standing in a rack) do not have adequate holes in the holders and are too far away from the limited jets to get adequate soap and water to cleanse the flatware. Even after rinsing all scraps off the plates and flatware, we find bits of food, gravy, or smudges on the plates and flatware - since its first usage. The manufacturer had the audacity to claim that was normal. Settings include delayed starting, heavy duty versus normal washing, and different types of drying. The heavy duty washing is definitely poor quality, and there seems to be no difference between any of the drying settings. The delayed start is nice. The physical layout of the prongs on the racks and the folding racks do not allow easy fit for most sizes of pots plus plates on the same bottom rack. I cannot put a 1 gallon pot level on the same rack as dinner plates. I must put it beside salad plates. Only small sauce pans fit neatly or cleanly beside dinner plates. Yet the external dimensions of this dishwasher are the same as the competitors standard size. Looks neat and is easy to clean. Also, the exterior does not show scratches. Actually, I cannot see where the exterior has any scratches. The service people were very little help. The Warranty said that after five (5) service calls the unit would be replaced. We made six (6) service calls, but we were told that we did NOT have six because if you called again within 90 days of a call, that was considered the same service call. That requires 450 days minimum to have five (5) qualified service calls, but that warranty was good for only 365 days!

Like many other reviews Ive read here this morning, I bought a Whirlpool Cabrio HE Top loading washer before I did my homework. I purchased approximately 2 years ago. While I dont seem to have the volume of complaints Ive read from others, I do have many intermittent complaints. As others have described, from day one I have gone from this uneasy feeling about how it is working to down right POd about the condition of my clothes after a load finishes.List of issues you will avoid by buying a different product: 1. Water levels SO low your clothes dont get clean. Yes Whirlpool, thank you for trying to save me $$ by lowering my water bill, but for goodness sake there should be enough water in the damn tub to cover the load. I literally watch dry clothing twist back and forth and NEVER go out (like they claim) to the edge of the tub and under then back up in the center. Instead they just sit there watching from the edge while the poor items of clothing in the center get twisted together.2. Powdered detergent, even if listed as HE will not dissolve in this low water level and will end up as white patches of film on your dark clothes. Suggestion to avoid this - dont use powdered detergent, but even if you use liquid HE detergent, you may still experience white patches of soap film on your clothes. It happens on all of them but shows up clearly on dark clothes. Setting the washer to always do a 2nd rinse cycle will improve the outcome. Not a perfect solution since the point of a low water washer is to use LESS water and not more by running a 2nd rinse on all your loads.3. No Consumer/User options to allow you to use the washer as you see fit. Since I paid a small fortune for this stupid washer and didnt realize that I would never again be able to dye fabric in my washer I am posting this as a warning to other crafty consumers. DONT BUY THIS WASHER if you ever want to dye fabric or an article of clothing larger than underwear. There is absolutely no setting on the washer cycles that will fill the tub with more than a few inches of water. The washer falsely has a mislabeled setting called Deep Water Soak. This is absolutely a LIE. Good thing I tested the cycle before putting my blanket in there to dye it. The cycle spins many times in the beginning pouring water into the clothes, then empties the tub and does it again. Then after 10 minutes into the cycle it begins to fill (if you want to call it that) the tub.After putting about 3 inches of water in the tub - not even enough to cover the top of the articles in the tub (I used 6 towels as my test subjects) it stops to soak. But stuff is still sticking up out of the water!!! OMG! So frustrating. This would not do for dyeing anything of value as you would not be able to agitate enough to ensure coverage of the fabric evenly with dye. Just dont buy this washer if you have, as I have in the past, enjoyed changing the color of linens and re-dyeing dark clothing that have faded! Whirlpool clearly didnt care about how consumers actually need to use the washer. I may try using this setting by pausing and filling it manually with buckets of hot water from my sink to get enough water in there to cover the fabric. Its just ridiculous that I even have to consider how to outsmart my washer!4. Smelly clothes. Seriously. I do the obligatory monthly Affresh cleanings, and I have learned to leave the lid open after the last load of clothes so the tub can air dry. However, I still from time to time pull a load out of the tub and it smells like mildew. And dont think for one second that the smell will go away when dried. I have opened the dryer and pulled clothes out, smelled the mildew and put them right back in the washer for a 2nd go round. Nothing worse than putting on a clean nightgown and smelling like mildew! Ewe!! With this awful washer you can NEVER leave a load of washed clothing sit for any length of time or you can look forward to smelly clothing. Hate it. Absolutely HATE it. Again, this defeats the purpose of using less water.Cant make myself spend more dollars that I dont have in the budget to replace this piece of crap. I have figured out all the workarounds for now, but as soon as I can replace it I will send it to the dump. Not going to resell or donate to anyone else as it would just be a burden for others. If there was ever a rightful need for a class action lawsuit to compensate consumers for false claims by a company - this is it! Hope this helps prevent anyone reading from making the poor purchase decision I have!

I purchased a gas range stove about three to four years ago. I am extremely dissatisfied with this Whirlpool stove. This is the second time the electric ignitors have been replaced due to the stove not working and it is still not working right. The gas valve regulator has also been replaced because it went bad too and my oven still isnt working. I have already put around two hundred dollars in and no one has any idea why it isnt working. Apparently these stoves are a real piece of ** and everyone is having the same type of problems. Something should be done for the customers as it is now. I will never buy Whirlpool again. What a piece of garbage!

Two and 1/2 years prior we bought a new whirlpool range - W10201511 WHT. After one year we had to replace a computer module at the cost of $500.00. One year later we encountered the same problem. Today we went and bought a new Kenmore stove rather than keep putting good money after a bad Whirlpool product. Very disappointing.

In 2009 I bought 2 (yes 2) machines (one was for our daughter). I also took out 5 year warranties on both (good job I did). Within the first month on our machine the paddles flew off and after a bit of a debate with the insurers we had another machine (same model). Within a short period from date of purchase both machines had a number of faults - circuit boards, weights that came loose! and bearings going. There are other bits but too extensive to list. To be fair to the insurers they were no trouble (it really is the inconvenience of being without a washer and having to schedule time to get it sorted out). I will never ever buy a Whirlpool as all of these (3 in total) have been a nightmare and ours is sounding noisy again (it only had a new drum 12 months ago for bearings - yes you need a new drum for that £200 in all!!) so I am really glad that we have the insurance. When that runs out and the machine is dead (whichever comes first) I think we will will be buying either a Beko or a Samsung that are getting really high ratings. Anyone reading this might wonder why did we buy these in the first place. Well a colleague of mine at work had one and said it was fantastic (she had children so used hers a lot) hence me buying them (and they were not cheap by any means, so thought we were getting a cracking pair of machines....cracking, yes they might as well be as a chocolate fireguard has more reliability...WARNING DO NOT BUY A WHIRLPOOL WASHING MACHINE - IT COULD DAMAGE YOUR SANITY! AND FAITH IN HUMAN BEINGS TOO!!!!!

I had the first microwave for 6 years. My husband messed it up so got a new one, same over the stove type. It has lots of programs. Its a rather large microwave, plus it has a steamer which cooks vegetables with steam while I am doing the rest of the meal and whats more important is its quiet. The site is fantastic not just in width but in depth. The best thing about this microwave too is that it has a frozen cycle which does not partially cook the food like most microwaves and the defrost is the same, it does not partially cook it actually defrosts completely without cooking it. This is by far the best microwave I have ever had, and I wouldnt want any other brand. It might cost a little more than the usual brands but its worth it. I also have a mini Whirlpool on my Countertop for my grandchild to use so he keeps away from stovetop at all times.

Just bought Whirlpool refrigerator, stove, and dishwasher. So far, the icemaker doesnt work and so I have no water or ice in the fridge. After four visits from Lowes it is still not resolved. Going on since 11/16/18. After waiting three weeks, the dishwasher came, and lo and behold - it doesnt work. Now I have to wait for one to be ordered! TAKE A WORD OF ADVICE - WHIRLPOOL ISNT WHAT IT USED TO BE. DONT BUY IT!

The AquaLift self clean is a joke! Doesnt clean at all! Has to be consumer fraud, calling it a self clean. Ive owned electric self clean ranges for 40 years, that did great jobs. This does zip for cleaning! Unbelievable! Should be a rating below 1 star!

Whirlpool Water Heater Purchased at Lowes - Like all the others I see on here. I Purchased a Whirlpool water heater at Lowes Model# BFG1H4040T3NOV. Pilot will not stay lit; customer service tells me to replace the thermocouple which did not solve my problem. This is the second time in 2 years same problem. First time it was fixed under warranty but now since it was replaced once it is not eligible for replacement so I now must decide if I want to pay someone to figure out the problem and I must pay to repair it or what I am starting to think is that I will likely junk it and buy a quality unit and be done with the games and run around and just have hot water, which is all I really want. I will never buy another Whirlpool product in my life and will encourage everyone I know to do the same.

Over-the-range microwave hood combo - It is not that it does not work, it just wont shut off! Close the door, it turns on. Touch the side, it turns on. I have walked in the kitchen and found it on! I am afraid it will turn on when I am not home and burn down my house! After reading the poor customer service received by others, I will just replace it.

I had my range installed in January of 2015. The very first week, using a new Farberware non-stick skillet, the cooking surface became permanently scratched. Could not polish it out, and polishing - it must be done every time you cook on it! In early September the cooling fan for the electrical panel went out. Also, the convection oven would not maintain heat. Had the cooling fan replaced last week. Its out again, along with the convection oven not maintaining a regulated temperature. Also, 3 months ago, my grandson put a ceramic casserole on the stove top. After he took it out of the oven, it permanently scratched the paint off the control panel. Im very disappointed in the fragility (painted plastic surrounds top of control panel) and unreliability of this product, a total lemon.

I purchased a Whirlpool brand refrigerator from PC Richards two months ago. The compressor has stopped working causing my refrigerator to stop cooling and in turn all my food has gone bad. I reached out to P.C. Richards and they immediately credited me a check for the full amount of the refrigerator, with the option to get a new one delivered to me. I asked P.C.R. customer service if I would be credited for the food in my fridge and they suggested I reach out to the manufacturer. I reached out and, to my dissatisfaction Whirlpool will not credit me for the loss of the food in the refrigerator. I am completely disappointed. As I mentioned before I purchased the fridge 2 months ago. This is clearly a manufacture issue. I purchased a lemon and I am getting no support from Whirlpool customer affairs department. As a person who works for a reputable company in the purchasing department, I will see to it that we never do business with this company again. A company that doesn’t stand for anything or even compensates their customer for a faulty product should not be in business. Forgot to mention the customer affairs rep. Offered me fifty dollars for my troubles. Which I turned down. Besides the fact that fifty dollars will not cover a third of the items in my fridge, money is no longer the problem. It is the lack of customer service for purchasing one of their appliances. I am completely disappointed and will never recommend or purchase this product again.

We ordered the Whirlpool 6.4 CuFt Electric Slide-in Range WEE745HOFS from Costco on 1/3/2017. It was delivered 2 weeks later. The FIRST time we turned on the oven the top heating element caught fire during the preheat and damaged the interior of the oven! The interior paint was completely burned off above the fire, exposing the raw metal. Costco called Whirlpool for us to ask for a replacement oven. Whirlpool refused. We called too. Whirlpool sent out a repairman who replaced the element and PAINTED the damage on the top of the interior.For weeks, every time we turned on the oven, the house filled with smokey paint fumes. I have a chronic lung disease (sarcoidosis) so the paint fumes were a serious problem. We stopped using the oven. Weve hardly used the oven since that time because we have a nice, large countertop oven. I turned on the Whirlpool oven again in January of 2018. The top element burned out AGAIN after less than a dozen uses! I was 2-3 days past the purchase date and again Costco tried to advocate for us but Whirlpool refused to help in any way.My next door neighbor purchased this exact oven two months before we did and she has had the SAME problems (and worse!) with NO help from Whirlpool! I have HATED this oven even though we mostly use the cooktop. A $1300 oven should NOT burn up an element in less than a dozen uses! The cooktop is very difficult to clean, scratches and stains easily. The trim and panel also scratch very easily. Yes, I did purchase the Whirlpool cleaning kit and follow all directions carefully. My next door neighbor says dont bother trying the Whirlpool Aqualift cleaning feature because it DOESNT WORK! She hates this oven too. By the way, ALL of my appliances are new Whirlpool appliances! So far the dishwasher is doing ok but the microwave is 4 months old and the door is not closing completely, so it has to be adjusted often or it clicks rather than cooking. VERY DISAPPOINTED IN WHIRLPOOL!

I purchased a Whirlpool Electric Water Heater in September of 2008. The unit had a 12-year warranty on the tank and on December 24th 2011, I discovered that the water heater sprung a leak somewhere in the tank shell; not the pressure relief or thermostat or anode port. The tank was never abused and operated well within its design limits. It is simply a piece of junk that lasted about 27% of its expressed life. I purchased the tank at Lowes and went for the longest tank warranty to reduce replacement intervals. I shall never purchase anything with a Whirlpool affiliation. The model number is EE3J40RDO45V with serial number 0741106580.

I would give no stars for this piece of junk, Whirlpools energy efficient top load washer. I called 1 day after their warranty was up. It was actually purchased on Oct. 9th, 2010. The machine was leaving spots on my clothes from day one (was told it was my detergent)! The machine started making strange noises and not cleaning clothes. It was coming out worse than they went in the machine! I called on Oct. 10th, 2011 to complain. They told me my warranty was up! I had to pay $234.83 to order F7E1 activator and pay repair. The repairman told me that my machine was not delivered until Oct. 14th, 2010. It should have been covered on warranty!

The problem started with an error code F3F1 on dryer. Called A & E Factory Service who is company that are certified Whirlpool technicians. They have been out 7 times, March 26, April 1, April 8, April 13, April 27, May 5 and May 12. During those times they ordered and replaced the main control board 3 times and a thermistor for which we paid for parts and labor. The company now says they think we have a lemon and we are supposed to hear back within 48 hours whether we are going to be refunded a total of $504.48 we have advanced for repairs less the service call. They referred us back to Whirlpool and said they would no longer come out as the dryer cannot be repaired! Talked to Whirlpool customer service that says we didnt have an extended warranty and there is nothing they can or will do. This dryer was purchased on 12/31/11. They took the position that because there is no recall for defective parts for this model, there is nothing they will do. Attached is our purchase receipt and all service invoices regarding this matter.

Whirlpool 29 cu ft French Door Refrigerator WRF989SDAM - We purchased this refrigerator September 2013 for our new home. We moved in November 18, 2013. The refrigerator made a very loud buzzing/humming noise from the beginning and did not make enough ice. The shop we bought it from came on 2 occasions to work on the ice maker and finally totally replaced it. Then the rack on the bottom of the left door fell out and contained glass jars of pickled vegetables. They broke and made a big mess and etched our travertine tile floor. We called the shop and they sent their son out who put the rack in with duct tape which of course did not work so we took it out and put it in the cabinet. We had to pay to have the tile polished to remove the etching. On the weekend of November 15, 2014 the humming noise was so loud that we called the repair person again and they came out on November 17, 2014. At first they thought it was a fan motor but the freezer started making a loud noise and the owner came and said the compressor was going out. Our food was beginning to thaw and we asked if they could at least loan us a refrigerator to use. They brought us an old small fridge which was put in the garage. We took all our food out there. They came November 25 and picked up the fridge to be repaired. We had been told the warranty was out but after calling your company they were told Whirlpool would cover parts and labor. Today is Thanksgiving Day and we can not cook a big meal due to the small fridge and freezer and we are buying bags of ice every day. We have family visiting and must go out for dinner. We have no idea of when our refrigerator will be returned to us. This has been an expensive and disappointing experience. I would never recommend your refrigerator to anyone due to this experience. I really feel we should have been offered a new refrigerator at a discount. We bought all our appliances from Dons Appliances in Okeechobee, FL 34974 and they are all Whirlpool. This refrigerator cost $2299 and our total order was $9,642.84. We would appreciate a response from your company.

I bought a dishwasher Gold Series Top Control Whirlpool dishwasher at the Home Depot, April 4, 2015. Paid six hundred ten dollars and twenty-eight cents $610. 28. I noticed soon after that the top shelf falls off the rack when loading at front. I began loading from the back. It worked for a while but now it totally fall apart. The door will not close and I am unable to use the machine.

I own a top two door refrigerator cabinet with a middle drawer meat cooler and a pull-out out lower chest freezer. The ice maker is built into the door and it is a very simple to operate and stable appliance. The refrigerators space is very functional and flexible for your food storage.. We have moved it 3 times and never had a problem. It is my wifes favorite appliance and fits our needs perfectly without a lot of bells and whistles. The ice maker filter is easy to change and the ice maker itself is super reliable. The model number is WRX735SDBM00. We have been Maytag and Whirlpool appliance owners forever because of their reliability and the ease of used to clean them.

My 1 year old Whirlpool top loader is an absolute nightmare. It does not complete cycles. Stops all the time with various error codes. My washing comes out soaking wet. The pipes on the inside comes loose and floods the house. The machine stops all the time with all the washing clogged on one side of the drum. It is a 16 kg capacity machine but you cannot even think of putting 8 kg laundry in there. I will never, ever buy any Whirlpool product again. Cheap scrap! Thats what it is.

I purchased a Whirlpool Cabrio washing machine April 2016. I was so excited to have a new washing machine. I thought the 1st couple times I used it I just didnt have settings right. It uses so little water it doesnt get all clothes wet. If they are not wet they cant be clean. So I started doing very small loads. Then clothes were not clean. They stink. So I have tried every detergent out there. Nothing helps. Another thing it takes an hour or longer per wash to get not so dirty clothes. Not to mention it puts holes in my towels. I tried reaching out to Lowes where we bought it only less than 4 months ago only to be told they would contact Whirlpool. Whirlpool wanted to send tech that I would have to pay for just to tell me that the piece of crap washing machine is doing everything the manufacturer made it to do. I told him I was not going to pay so. I think with all the problems people there should be a class action lawsuit. DO NOT BUY CABRIO!!!

As part of a new home purchase from Pulte, the combo oven/microwave can with the house. After one year of usage, the oven liner started the pile and crack. We have a two year Whirlpool warranty through Pulte our builder. When we called the dedicated line for Whirlpool-Pulte to report the issue, we were told that Whirlpool must send a technician to take pictures and see what is going on. The technician shows up and declares that the oven is damaged and repairable. But Whirlpool reject to replace the unit claiming that this is a cosmetic issue and it must have been reported to them within 30 days from buying the home, as this is their policy for cosmetic issues.We did some research on our own and we found out that Blue color liner ovens have a well known issue, but Whirlpool keeps putting these into their products. Our builder is not able to get them to replace the unit as well. I will not ever buy any of Whirlpool products. Be aware if you want to purchase any Whirlpool appliances, warranty to them means nothing, even when they know that they are shipping products that have faulty into consumers.

In a recent decision regarding the highly expensive, supposed elite performing Whirlpool Gold refrigerators, a group of unsatisfied Whirlpool owners who are tired of cleaning water puddles from in front of their new refrigerators have hired all automobile corporations to manufacture cars only available to the CEO, Executive Board as well as the entire engineering staff at Whirlpool.These cars will be guaranteed to run ok. However, once the car is heated up under normal working conditions, the cars will be guaranteed to leak oil all over whatever surface they are parked upon. We hope that this will not be an inconvenience to the CEO of Whirlpool; however, perhaps once you have destroyed your new garage floor, you will understand the nature of our complaint with your poorly designed and engineered Whirlpool product.While this letter will have no effect on my current defective product provided to me by Whirlpool, it makes me feel better and I have not had the attention span to listen to my wife complain while she is cleaning up yet another (whirl) pool underneath our fridge.

Immediately after purchasing an entire kitchen of Gold Series kitchen appliances including the refrigerator with bottom freezer in 2/2013 from Lowes we began having issues with the refrigerator. I am not an engineer and dont profess to be, but even I can figure out that the whole thing is a problem based on a design issue. The top drips water consistently and has from the first, which has been addressed numerous times. Ice maker replaced trying to fix the situation two times. The freezer guides were messed up and off from the beginning, and had to be ordered-waited for, then installed. In total a repair person has been here, an inconvenience on our part - 7 or 8 times and we still dont have a refrigerator that works properly!The last time we had someone look at it, there was a part that had to be ordered from, yes, Mexico and we had to wait a week or so and they told us they could rent us a loaner!!! Are you kidding me?? I should have kept the old 26 yr old fridge in my garage that is still working that was built in America! After buying $8000 in appliances and supposedly a top of the line brand name that in the past has shown integrity to their products... I pay my bill each month, because if I didnt someone would put it on my credit. But who puts it on Whirlpools credit? Who is going to hold them accountable and how many complaints must there be in order for someone in the government to step up and do something to a company that is taking tax dollars from our US and sending it to other countries but selling less quality products to those who do pay the taxes? I am ready to sign a petition! I should have gone with the other brand! Any other brand would have given me a better shot than this of having less of an issue! Terrible experience and certainly NOT GOLD! Shame on YOU Whirlpool!

I bought this washing machine after having my Kenmore for 20 years. This washing machine is a nightmare. I have to wash my clothes 2 or 3 times, to get them clean. Everything has residue on them. Once a month, I do use a cleaning tablet, and between loads, I wipe the washer out too! This is the biggest piece of junk! Save your money. Buy an old school washing machine.

Aqualift self clean oven??? I followed the directions on how to clean my oven. I wiped and scraped out spilled residue from the oven. Then started the cleaning process. The sides of the oven were not cleaned even when I wiped them with a damp cloth. Scrubbing and scraping with the tools that came with the oven helped somewhat. The bottom of the oven was not cleaned. I had to continually scrub and scrape to get it looking half clean and even then, there were still spots that would not clean away. I would have preferred an oven that uses oven cleaner, it gets the oven much cleaner and with less scrubbing on my part. All in all I am very dissatisfied with the oven and would never recommend it.

Purchased a self-cleaning Whirlpool oven - model number RBS245PRS06 at Home Depot. Spent extra for the self-cleaning feature. The oven had slight use and used maybe once a week. Cooked a big Thanksgiving meal and decided it was time to use the self-clean feature for the first time. One hour into the process the oven shuts off, no longer has power, and the oven door is locked and will not open. Called Whirlpool (talked to 2 levels of customer service), they wanted me to buy a $200+ warranty for another year of coverage!Researched online and talked to the parts people and this is a KNOWN defect. It happens frequently when using the self-clean feature. It requires replacing the Thermal Overload Safety Thermostat which costs $45 with shipping for the part. The service call is over $100 PLUS labor which can run even more. There are YouTube videos that show how to replace this fuse. The parts lady recommended NOT using the self-cleaning for this oven. Buyer beware. If you are in the market for a new oven do not consider this Whirlpool model. THIS PRODUCT IS DEFECTIVE AND WHIRLPOOL WILL NOT STAND BEHIND IT ONCE YOUR 12 MONTHS IS UP.

Ive had it with Whirlpool products. I am now getting rid of my third Whirlpool microwave in just eight years. Every one of them had the same exact problem and Whirlpool continues to deny there is a manufacturing defect. Each of them developed a hairline crack extending through the bottom screw of the door handle to the glass on one side and the outside door frame on the other. They will do nothing about it and claim it is just a coincidence. No more Whirlpool ever!

My stove has met all my baking and cooking needs. Love the self cleaning oven and I mean it does clean every bit. Always bakes at right temperature. I love it. All my pies and cakes come out perfect and the look of it is just pretty and matches my kitchen.

Whirlpool Cabrio Washer model # WTW6800WW1. Bought it July 2009 and it broke Jan 2017... 7.5 years old. Cost to repair $715.00. The technician recommended that I just go ahead and buy a new one... not worth the while to fix. I paid $900 for this machine in 2009. This is an expensive machine, not a cheap ass one. Shame on Whirlpool for selling products that dont last and for making it unaffordable to fix.

I purchased a Top load Whirlpool washing machine, replacing my old Whirlpool. I am so unhappy with this new one. I noticed that the water level are low...I had the tech here twice and they said that if here isnt any lights on the dash that the machine is working. I called the head tech, same answer. When I put the clothes in the washer I make sure that the clothes are evenly placed in the tub. The clothes comes out tangled and some not clean. Tonight I noticed that a pair of pant at the bottom of the load had white smudges/ I am so unhappy with this piece of junk/ I cant afford to buy another washer, so I am stuck with this.. I have tried all the different controls, still bad. I know the new machine are different than the old ones. I still believe that the water levels controls are not working. I have used my sister new washers and the clothes are not tangled and they are all clean.

My very expensive Whirlpool refrigerator thats three and a half years old broke down before Thanksgiving 2020. I am not able to get parts until after May 18th 2021. After calling numerous times and spending lots of time on hold I was told February 11th by Whirlpool that they had the parts in stock and they gave me a price for each part. Then they connected me to the parts department where they told me they dont have two of the 4 parts that I need. The price that they gave me for the same parts with a lot higher than what they told me at whirlpool. Whirlpool customer service was terrible its as if they dont give a damn. They just dont care.I cant believe its going to be 7 to 8 months to get parts for a three and a half year old refrigerator. I have fallen down my basement steps where I have a small very very old refrigerator twice carrying food up and down. Spreading mustard and sour cream all over my carpet my stairs my walls. Not to mention the fact that I have bruises all over my body. If I were you I would not buy a whirlpool. Its going to cost over $600 for the parts replacements that is if I can ever get them. Im going to have to break down and buy another refrigerator. Remember Whirlpool customer service is terrible and you can just forget about getting the parts.

The appliances in my home range from a Kitchen Aid double wall oven, a DCS single wall oven (I have 2 Kitchens), 2 Kenmore dishwashers, a Fisher and Paykel refrigerator and 2 DCS counter-top stoves (all top of the line). No problems they are great appliances. On Dec.22, I bought a Whirlpool Duet. For 6 months, constant repairs and rebuilds were needed; new computer panels, pumps and new drums. They cant fix it. We have tried everything to get the Whirlpool Factory to fix it or replace it. So far, I have spent twice the original cost to fix the machine (but to no avail) and now you want me to spend another $500-$600 to try to fix it again? No more!

In remodeling a house, we got all Whirlpool appliances for the kitchen, right when the lockdown started our freezer went out, 8 visits later from a local repair person, Whirpool will not honor the warranty and get us a new fridge!!! They just want the repair guy to keep replacing all the parts he has already replaced, the repair guy is beyond frustrated with Whirlpool and their crap!!! Never again, totally lost a customer here.

My stainless steel french door refrigerators compressor quit working and needed replaced after 3 years and 10 months. I had to buy a replacement kit and it cost 400.00. The repairman cost 175.00. I tried to buy an extended warranty but they do not sell them. You get a 1 year warranty. The repairman told me you will be very lucky if you get 4 years out of the replacement. He said all of the new compressors are really junk. Remember when refrigerators used to last 30 to 40 years. Not anymore. It is a money racket. Do not buy anything Energy Star, it is all junk. I have gone through 5 washing machines in 18 years, and I live here by myself.

We purchased our front loading washer and dryer set to replace our set that was 17 years old and what a difference! I love all the different settings so I can customize the wash or dry cycles, including the energy-saving features. Although we dont have children in the home anymore, the large capacity is perfect for handling my fabrics and quilts. Something that didnt always work with my top loading washer. Of course, the fact that the front loading washer uses very little detergent is also a bonus.

Our 27 cubic foot BLACK French Door refrigerator is freezing up again for the 4 or is it 5 time. We are now told they will give us a replacement and to go to the website and find what we want. The website lists DISCONTINUED fridges. Called their RUDE rep and found out only can get a Smaller, stainless steel ONLY refrigerator. So is that how they work, sell crappy refrigerators and then replace with a lesser refrigerator, which most likely will break down too. SHAME ON WHIRLPOOL. Or is it DEADPOOL. Your reputation is shot. We will NEVER purchase another piece of junk from you!!!

I purchased a dishwasher and hooked it up. The reason I install products myself is I dont like people in my house. I dont know if they are there to help or inventory what they plan to rob from me later. It did not drain so I called Whirlpool who said that I probably hooked it up wrong. Whirlpool said that they would send a service man but if it was hooked up wrong I would have to pay for the service. The service man did arrive and had tattoos all over his neck and arms. (A tear drop would have confirmed that he was a murderer). The machine was hooked up correctly, the water pump was not working at all. The service company that Whirlpool contracted took 3 day to order the part. Yes three day to even order the part. Then another 10 days to get the part in. I called Whirlpool and they did not seem to care at all. My thought is, I am out $599 plus tax, and I have to wait 2 weeks to get my machine fixed, plus I have to take hours off work to wait for the service man and now I have to worry about the service man breaking into my house and robbing me and Whirlpool doesnt care. They should have to pay for the time I was off work and for the interest I lost on the money not being in my account during that two weeks. Whirlpool didnt care at all though. Worst customer service ever. Used to be that Made in America was something good. Not anymore thanks to companies like Whirlpool. Made in America = Garbage!!

I purchased a Whirlpool washer (WTW4800Q) in November 2011. Already, it has rust in the tub. The warranty does not cover this. I never really liked the thing since I have had it. It takes much too long. Lid locks and then starts over. Also, warranty is not good. I wouldnt ever buy their product again and suggest no one else should either. I loved Maytag before Whirlpool bought them out. Im putting this one on Craigslist and buying a real washer, a Speed Queen! Yes, Speed Queen has all metal parts and makes a home washer. Just have to find a local dealer. They are there.

We bought a Whirlpool with convection oven, it is beautiful and very well designed and fully electronic. You can only control it via touchscreen Which, when the software runs into blocks, it is impossible to troubleshoot efficiently, you just have to wait until it completes its rebooting. It is very frustrating to spend hundreds of euros in a device you just cant control when it crashes. Horrible programming made for a horrible user experience. You have the feeling of not being able to use it or fix, it is like having a mobile phone or computer Which only works on what appears to be a random logic. The errors displayed on the screen are often vague and the user troubleshooting manual is just plain short. We will return it without doubt and dont recommended ever buying this device.

I purchased a Whirlpool Ref side by side 11-2013. I have had nothing but trouble. First the Ice maker leaked, was fixed. The door to the ref has had serviced 5 times. The tech after many times trying to fix hinge on door twice was told to order new door. This took 6-8 week to get. Came today 5-27-15 too but new door on. It is still not right, has big gap in the middle - still not level as should be. I have called Customer Service again today with no help. All they want you to do is spend more money on a contract. I THOUGHT WHIRLPOOL WAS SUPPOSED TO BE A GOOD PRODUCT......NOTTA....WILL NEVER BUY THIS PRODUCT AGAIN. SO IF YOU EVER BUY WHIRLPOOL PRODUCT BE SURE TO GET EXTENDED WARRANTY. YOU MIGHT NEED IT..........STILL NOT SATISFIED AND NO HELP IN SIGHT.

2010 upright Whirlpool freezer - Door is totally bubbled in rust. Warranty Plan not covered for this. Whirlpool Corp Serv. Dept said they are sorry but it is not a functional problem. Cost of repairs on 3-yr-old freezer that cost $600.00 would be $732.62. This freezer was rated CR Best Buy in Sept 2009 which was why I purchased it. I paid $81.00 for repair tech from Whirlpool today who could do nothing either. Whirlpool knows that this has been a problem as consumers have complained about this rust in Google, some saying they will never buy a Whirlpool product again. Same here!

Home is new construction. Moved into our home in May 2015. All appliances are Whirlpool. The Microwave (model WMH32519CS-1) stopped heating in September 2015, service tech replaced the tube and capacitor. Microwave stopped heating again on Nov 16, 2015. Service tech notified again. Each time it takes 3+ days to get the service tech to look at the oven. This will be the 3rd Magnetron Tube in 6 months. This should not be happening. Contacted Whirlpool direct, asked if we could get the entire oven replaced with a new one. I was informed that this was not a company policy. It was a real waste of time talking to customer service. They are clueless and could care less about what is happening with our oven. I have had microwave ovens for years and have never had this kind of issue. Whirlpool has a real problem here.

This Whirlpool Cabrio washing machine just does not do the job. It smells inside and does not get clothes clean, just normal everyday laundry. I usually have to put them through twice. It is supposed to be a water save, but I dont think it uses enough. I use minimal he detergent, yet you can see detergent residue on the clothes after they are washed, I think because there is not enough water running through to rinse clothes very well.

I purchased a washer and dryer stackable about 6 months ago. It is suppose to have warranty but when calling the first time to Whirlpool their system was down and the girl was rude and hung up. Today I called and the only time they can offer is work days Monday-Friday 8-5. However, I live in Texas and work an hour and half away from where I live. I have just been transferred here so limited people known. So in order to get my dryer not even 6 months old fixed I have to accommodate the hours available and miss work. The dryer just stopped heating and stuck on the sensing wet cycle. I am a single parent of a disabled son, so with this said a days work is bills not getting paid. I find this unacceptable for a company as well known and one of the best not able to accommodate someones work hours for pretty much a lemon. It was a brand new dryer and washer.

I purchased Duet washer 3 years ago, but it wasnt installed until a little over a year and a half ago. Machine started making loud noise during spin cycle, and eventually would not spin the water out of the machine. I contacted Whirlpool and was told there was a defect in that particular WP model and if it was confirmed by a provided tech, WP would provide the parts for the repair. The tech confirmed the problem, and I was told the repair would still cost over $450, even with the free parts. When I approached WP and asked them to fix the machine since it was a known defect, it was denied that there was a defect.

Doesnt wash clothes properly - often some items of clothing just dont get wet. After 3 years the whole main bearing in it failed, causing unbelievable noise and constant overload faults. All Whirlpool top load washers have this critical design fault where water leaks into the main bearing (the bearing is an unsealed type with a cheap grommet seal) and then after a year or 2 the bearing starts to cease and the machine overloads itself trying to operate. Replacing the bearing means pulling the whole machine apart - and with a cheap press-fit bearing like this, special tools are needed and it will never operate smoothly again anyhow. In any case in 2 years, the faulty bearing seal design will let water destroy the bearing again. Effectively it is not repairable. Sounds like class action to me. So, it became an $1000 paperweight and I bought a new Samsung unit. I assume the Koreans know how to design bearings and seals...

My Whirlpool microwave heating plate is not rotating properly.

I have had the washer for 3 years now and it started to make a loud noise during spin cycle. I made a service call and found out the bearings are damaged. Something that cost this much money should last a lot longer. I have researched on the internet and found this to be the problem for a lot of consumers and would like to see something happen.

I hate my Whirlpool refrigerator: It has a upper freezer with no light. The shelves are not split and raising or lowering shelves gains nothing and may even take space away. I would never ever buy another Whirlpool.

Dont even consider a Cabrio top loading washer. Wastes your time, money and insults your intelligence. I never use the deep water cycle but boy the machine does! Ive had loads that have taken hours to finish on the quick setting! Thanks Whirlpool.

Whirlpool refrigerator are garbage, and their customer service is worse. I will never buy their products again. My refrigerator never worked correctly and destroy all of my food soon after it being delivered.

My double oven is less than 2 years old. I just used the self-cleaning feature on the bottom oven and now it wont work at all. I understand that this is a common problem with Whirlpool ovens and I will never buy another Whirlpool appliance again. What a piece of junk! I have used self-cleaning on my ovens ever since they were invented and have never had a problem before.

Four years ago, my wife and I also purchased a Whirlpool washer and dryer set, washer model no. WTW6600SB2. Within the first year we had to replace both pumps twice, user interface, and control board. (I think that’s what it was called). Of course, that was all covered under warranty. But I to had to wait a week for the part and then another week for the repairman to make it. The user interface and control board had to be replaced because moisture got into the control panel and caused corrosion on the circuit boards which caused them to short out. Then it wasn’t long after warranty ran out, the whole wash tub and drum just dropped to the floor with a full load in it. I don’t remember exactly what was the cause of it, but I do remember it cost me $580 to fix it. Then it wasnt more than two weeks later, the repairman had to come again and replace the control board again. There went another $600 for the parts, labor and service call because this time they had to come from 40 miles away and it’s a minimum fee of $89 just for them to drive up here and another $60 for diagnostics, and then the part and their time to install new board. I paid for this machine twice in the first year and a half. Then after all of that, it was finally working like it should and worked great for about 6 months, then came the UL,LD, and Lid Lock codes over and over unplug, plug in, unplug, plug in. That lasted for about a month, and then all of a sudden, it straightened out. And we only got the occasional UL code. Now in the last year, I have had to replace the drain pump twice and then the drum and motor dropped on the shaft allowing any loose change or other items if accidentally missed during pocket searches to fall into the outer wash tub and get sucked into the drain pump and causing a quarter to be shoot through the drain pump making a hole and caused my laundry room to flood. Well, I decided I wasn’t going to buy another part so I used a plastic repair kit to fix the hole and got it up and running. A week later, the washer won’t wash. It will fill and that’s it. So upon my own diagnostic, I came to the conclusion that it was the user interface that went out due to corrosion I found on it. So for another $120 I can fix it, but I’m not sticking another dime into the washer, nor will I ever buy another Whirlpool appliance. Once all of my Whirlpool appliances die, I will replace them one at a time with LG. I to contacted Whirlpool about my problems and all they did for me was send me an extended warranty offer for 50% off, really that’s it, that’s all I get is a big GFY after all the money I have stuck into this piece of scrap-metal. Well, never again will you have my business as long as I live. Whirlpool, you need to take your hoo-ya and do something about all of these complaints.

Remodeling kitchen. On Sept. 2017, bought new Whirlpool microwave mod# WMH5352OCS, Actually put to use on Jan. 2017, by Nov. 2017 started getting open door errors by late Dec, 2017 completely quit working. From what I have been reading they barely make it thru the warranty period. Maybe they will run longer if one doesnt register the appliance. Especially with the crappy service for the ones that tried to have it repaired under warranty. I purchased it at Costco online, my next complaint will be to Costco, hopefully theyve gotten more complaints and pressure Whirlpool to stand by their product, NO MORE WHIRLPOOL FOR ME EITHER.

I have double door Whirlpool refrigerator 1.3 years old. Since last 1.5 month I face problem. 4-5 times their technicians done visit. Following observations done by them: 1st visit problem - Water run away from back side bucket. Solution - Due to atmosphere moisture. 2nd Visit - Cooling fan not working. After 2nd visit refrigerator not worked. 3rd visit - Compressor fail. 4th visit - replace compressor. After replacement, refrigerator outer surface become heated. Skin will burn if anybody touch refrigerator. Problem still continue... I pay 2000 rs to Whirlpool as per companys norms. I lost my frozen, milk, veg., fruits etc. of approximate 1000 rs.

We purchased a 4 piece set of Whirlpool kitchen appliances and have minor to major problems with 3 out of the 4. We had problems with our gas range/oven from the start. When I called to register the brand new range they told me it had been previously registered to someone else and they made me fax my receipt to them proving that the appliance was purchased new. Lowes said it was brand new in the box when I purchased it leading me to believe Whirlpool tried to pass off a refurbished product onto Lowes and then onto us. No surprise when the stove stopped working 3 times in barely over a year. It was so defective Lowes ended up replacing it for us. Not Whirlpool... they only argued with me about how the third time it was out of warranty and offered no help in fixing or replacing the defective oven. Now our ice maker just stopped dispensing ice 7 days after our warranty expired on our refrigerator model # WRS586FLDM00. Whirlpool will only agree to cover parts and is sticking us with the service call and labor! And thats not all... the plastic coating on the dishwasher racks started coming off exposing rusty metal when it was barely over a year old and I have received a postcard indicating there is a lawsuit involving our model for overheating and fire events! Now waiting for that to be our next issue. I am so disgusted with Whirlpool. We bought Whirlpool appliances believing they were quality products. They are quite the opposite. Wish I had researched their reputation and history of complaints before buying. Do not recommend Whirlpool Brand. Sincerely, Disgusted in California

My husband and I remodeled our home and needed a new refrigerator... I wanted to try a Samsung, but after exhaustive research on my husbands part, he insisted we purchase a Whirlpool fridge... From the get go, I have regretted that decision. The main reason being the door on the L side of the fridge does not close completely. Sure, it alarms for a time, but what about all the times I close the door and leave the house. I have had to dispose of more groceries than I care to think about... Never again will I purchase anything by Whirlpool!

Whirlpool Platinum Cabrio Washer wtw8240 - Ive owned this washer for two years. Worst two years of my life. Its leaked since day one. They have attempted to repair the leaking on 5 different repair visits (told me the nozzle that puts the water in the tub doesnt stop in time and it overflows on my floor). Finally it seemed to be somewhat fixed and then it started to sound like a freight train coming through my house. They determined the bearings were worn on my tub and had to replace the whole tub unit. Seven visits. I got one month out of it and it’s leaking again. I am now out of the extended warranty I purchased. This is ridiculous. Isnt there a lemon law on appliances? I know if a dealer attempts 4 or more repairs on your car for the same problem unsuccessfully, it qualifies for the lemon law. $800 for a washing machine that dumps water all over my floor and no one can seem to fix it. Well Im done, Whirlpool. Next time I will purchase a plain washer with no bells or whistles and it wont be made by Whirlpool!

Whirpool Product VMW TL WASHER with impeller absolutely is crap. I have it almost a year and it smells, and it noisy like a dog was in the machine and someone started it. Its off balance constantly. I hate it and will place on every blog the worst review I can write. Its a nightmare. It has a fake bleach dispenser a door but no holder underneath. Even the repairman thought the bleach went in the dispenser. My clothes were ruined along with sheets, etc on numerous washes. The bleach partially dispensed on dark clothes at least 8 washes.The washer was purchased at BrandsMart 11 months ago and so theres no returns.

The Cabrio model (WTW5640XWO) I purchased in March 2011 died within days of installation. I was given instructions to modify the hose placement which resulted in a flooded basement and ruined carpet. Problems continued during the first year; several service calls. The problem was always the same; it did not drain/spin leaving a mess of soggy wet clothes. It died a final death - the same problem a few months after the 1-year warranty expired. The repair people have been out four times since. The last time, a $70 repair lasted less than 3 weeks for a bad shifter - always the same problem. Whirlpool will do nothing except offer to send a repair team out for a flat fee of an additional $120 with no guarantee they would fix the problem or replace the lemon. This week this Cabrio will be heading to the landfill. Ive had enough. No more Whirlpool products for me ever.

Another person with problems called this a giant Whirlpool paperweight and he is so right! I received delivery of a Cabrio WTW7800XW3 washer on December 17, 2011. I had an issue (stopped in the middle of the cycle and flashed the letter “F” on the control panel) with it on January 2nd. I called and scheduled service. I had unplugged the machine and a few days later I replugged it and it started to work, so I cancelled the service call. In March, the problem started again. It just adds a little bit of water and then stops. Since then I have had repairmen out 6 times with 8 new parts installed and the washer still doesnt work. Now, the control panel won’t work. Whirlpool refuses to replace the machine. The repairman says these are the worst machines (any of the ones that are top load and have a clear top) he has ever seen and that I should buy an extended warranty. He says the bearings in the tub wear out among other things. On one of the repair visits, the serviceman found a chewed up pair of baby pajama pants. The machine makes a really loud noise like a jet engine taking off whenever it spins and the clothes are not clean. Whirlpool says that the warranty does not cover replacement of a defective machine. I have since researched the machine and have discovered that there have been problems with this line of machine for years. So, why are they still selling them? I am hoping for a class action suit. The company should stand by their products. I will never purchase a Whirlpool (or any other brand manufactured by Whirlpool) product again. I have had the machine for 4 months and it has been usable for about 2 of them.

Despite my claim being submitted within the first 4 months of purchase, Whirlpool would not assist in solving our issue. We purchased all major appliances from Whirlpool, to furnish our new home in August 2021. All appliances were white. The top of our gas range began discolouring immediately following the first use. The inside of the four corners immediately began to ware due to heat. I figured Id have time to put my claim in, and thought to see if it got worse. Once I finally had time to deal with the issue, I contacted them only to find out that we only had 30 days from the date of purchase (of which included 3 months of waiting for the products to arrive) to claim the issue, given that it was considered Cosmetic. Easy fix, since theyd simply have to change the top of the stove, but Whirlpool denied our claim. Do not purchase this product, unless youre looking for a sub-standard product and customer service.

In my wildest dreams I wouldnt have expected that changing a burned out light bulb on a 7 month old microwave would put us out of commission for over a month. Its been 30 days now and Im told it will be more than 2 weeks before the part comes back in stock. Whirlpool had such a good reputation years ago, but thats history. This is a disgrace.

We purchased our washing machine on October 12, 2011 from Lowes. Our washing machine broke on 04/19/12. We have been dealing with Whirlpool and Advanced since 04/23/12, trying to have our machine repaired. Whirlpool sent A&E out on 05/09/12. A repair person from Advanced has been to our home 3 times, and A&E has been to our home twice already. Advanced came to our house on 04/23/12, 05/07/12 and 05/09/12. A&E came to our house on 05/09/12, and again today, 05/11/12.Finally the repair person from A&E said he needed to order parts which are supposed to be shipped to our house. At this point in time we have very little faith that Whirlpool or A&E will do the right thing and repair our machine. We do not understand how a company like Whirlpool keeps getting away with horrible customer service. Whirlpool is the only company we have found where you cannot get in touch with someone who can resolve your problem. Whirlpool told me today that since a repair person is already trying to resolve our problem, we have no choice but to wait until they repair it.

We purchased an over-the-stove Whirlpool microwave in January 2011, when we remodeled our kitchen. In May 2014 after a loud pop, the microwave stopped working. This was Model # GMH6185XVS-1. Of course, the warranty is no longer in effect. I feel a high-end appliance that cost $500 should last longer than 3 years. I will not purchase another Whirlpool product.

The dishwasher is noisy and the latch which holds the soap, at times sticks. When we think it is done and ready to unload we need to run it again because the latch that holds the soap DID NOT open. Not good.

My Whirlpool washer is lasted 15 yrs and is very good at cleaning clothes, it is also easy join my water bill. I purchased mine at Home Depot. They also finance. I hope you enjoy your purchase. I know I do.

Water pools at bottom of freezer and onto floor. Has been repaired twice, but still leaks.

I purchased a Whirlpool 50 gallon gas hot water heater 3 years ago. I have 3 daughters all in school age. When my old one finally quit due to tank failure and out of warranty, I went to Lowes and bought a 6 year warranty hot water heater costing around $600. Now I figured you get what you pay for RIGHT! WRONG! So about 2 years ago the pilot light started to just go out on occasion, a bit of an inconvenience but there was no default code warning me of any other issues. So typically we just relight it. I called Whirlpool to get help with this issue, but they wanted me to pay for a technician to diagnose the problem. Um isnt that what the warranty is for? I said dont bother. Im not paying $150 for someone to tell me what I already know. Ill just keep relighting it myself. So finally the pilot light goes out for the 100th time but this time I go to reignite it and BOOM! It sounded like a twelve gauge shot gun going off in my face! Then it flutters flames into the chimney of the hot water heater. Scared the crap out of me at first. But it finally stopped and run fine. Well Im laying in bed a few nights later and woke up to a loud thumping noise, I go down stairs and it stops. The following day Im in the kitchen and THUMP THUMP THUMP BURP BURP BURP. Run over to the hot water heater closet and theres the flames shooting out of the gas valve into the hot water heater then BOOM! Its out! The valve unit finally took a crap I guess. I call Whirlpool again to get my warranty - this time it definitely needs to be replaced. So the guy tells me the parts are covered in the warranty but a technician needs to look at it first and the technician Ill have to pay.. Excuse me but what the ** did you just say? I have to pay for a technician to look at your failing part? No I dont think so! Just send me the part - Ill replace it myself. Im a millwright electrician by trade. I specialize in power plants and refineries. Im sure this little gas valve wont be a problem. I spoke with these idiots on a Friday and he said I could have it ground shipped for free and it should be here in 5-6 days or pay extra for quicker delivery. What the hell did he just say? I could pay extra for quicker delivery on Whirlpools faulty part? ** whirlpool should be saying Well have the part overnight to you.Now since it was a 3 day weekend theres no sense in me paying $40 to have it delivered 3 day because it still wouldnt arrive until close to the five day. So I just looked to see where my damn part is because it shouldve been here by now according to the guy on the phone. NOPE! Its set to be delivered in 5 more ** days. DONT BUY A WHIRLPOOL PRODUCT. THEY DO NOT PRACTICE ETHICS.

This flat top electric range has a cooktop large enough to accommodate several large cooking pots at the same time and is so easy to clean. A feature I love is the Keep Warm burner. The two front burners have 2 different heating ranges to accommodate small or large pots or pans. The self-cleaning convection oven heats evenly and provides 2 oven racks for maximum use. Whirlpool does it right every time.

Our burners broke down just 3 months after having purchased a new Whirlpool stove. Then a week later the oven broke also. I want my money back now. Do not purchase any Whirlpool products. Theyre garbage.

Water heater purchased in 2011 and is already broken. Called the hotline and they were rude. Told me I need a $199 part. I read all the reviews and it seems that Whirlpool has made a bad name for themselves with the water heaters. They were not willing to work with me.

Whirlpool Cabrio Model WTW6500 - I ask all of you to stay away from the Whirlpool Cabrio sets. I have spent hundreds of dollars trying to fix my washer. I just spent $260 for a computer board. Now it stays on rinse cycle. So now I need the motor sensor harness which is another $90. Service call $80 x 2. So, now I am going to take the computer board back and get my 260 dollars back. For the cost of $400 to fix this washer. You can go and buy a new one for around $400. Then, Im going to the lawyers to file a class action suit against Whirlpool. So, owners; be looking in your mailboxes for a class action suit against Whirlpool for those who own the cabrio set. Im tired of having to deal with whirlpool customer service. Maybe, whirlpool should think of having their laundry made back in America.

After reading all of these reviews, Im not surprised at the negative comments. My husband and I owned a Whirlpool washer and dryer for 25 years prior to them both dying the same summer four years ago. I absolutely would not purchase anything but another set of Whirlpool washer and dryer because of the longevity of our previous set.We bought the Cabrio set 4 years ago this summer. After two years, we discovered it had a slow leak at the back hot water valve and underneath it somewhere when it spun and it had slowly leaked under the wall into our living room which eventually caused our hardwood floors to buckle. We had to replace the flooring in that section at a cost I will not even say and had a repairman come out and fix the lid lock, leak where for some reason there wasnt a washer in the valve area, underneath and the problem with the spin cycle. This was at a cost of around $200.00. Of course our one year warranty had run out. The next year it did the SAME THING AGAIN!!! Although we caught it quicker, we STILL had to replace a small section of hardwood flooring and have the machine repaired yet again at the tune of approximately $200.00. Now, as I type, our machine has yet again flooded our laundry room one year later and I will have to call a repairman in the morning yet again! Its becoming an annual and costly thing!!!I came across this site while looking to see if by chance this machine had been recalled and we would be able to get another one at no cost since we have already paid a fortune for the errors it has caused. I will be reporting to the Better Business Bureau and writing YET ANOTHER letter to the Whirlpool company with the hopes that they will recall this machine!! If enough people protest and report this shoddy workmanship, maybe they will!!!

Purchased a new Whirlpool washer and dryer at Best Buy 6 months ago. We complained to Best Buy and Whirlpool about our clothes not getting cleaned. In other words, my clothes are coming out of the washer dirty. My make-up towels come out with make-up, my husband’s fishing clothes smells like fish and my son’s bike riding clothes is full of dirt. Whirlpool’s answer was the technician is reporting that the machine is working fine. Whirlpool told me to use different cycles and detergent etc. and I have done everything they ask, but my clothes are still the same. I told them this is a defected item. A washer should do its job - wash dirt and smells out. I want a different washer and they refuse to exchange this item for another washer after a second call to technician. Best Buy is telling us there nothing they can do for us. What has America come to? The manufacturers and dealers are selling to consumers and taking advantage of them by not responding to the needs of the consumer. In other words, we the consumers pay for product, take time from work and personal time to reports these problems and we get nothing back, just the run around. Is there something we can do? What can we do? This is very frustrating. We work for what we need. We pay for what we need and we dont get what we need. On the other hand, the manufacturer and dealer get what they need, our hard working money. What can we, the consumer, do to get our hard working money worth????? If anyone knows, please share your experience.

Not as big as appearance would indicate. Very disappointed in actual usable space. You have to open both doors to get anything but the smallest items out. Had unit for less than a year and had to get freezer door seal replaced. Glad we got the extended warranty.

DO NOT purchase a WHIRLPOOL hot water heater!! The gas valve temperature sensors on these units are faulty. Our technician has replaced several of these defective sensors. Costs $250.00 to install - water tank is only a year old! WHIRLPOOL REFUSES TO ACKNOWLEDGE THIS PROBLEM!! We bought this particular unit because of the reputable name brand. They dont live up to expectations. Dont waste your money on a Whirlpool - youll be replacing it soon! Very disappointed in this company!

Whirlpool Calibri washing machine - I have the washer for 4 years and have replaced four computer boards to the tune of nearly $300 each. When Whirlpool was told of my experience, they said they were sorry. Obviously, I am too and will not buy again. You would think they would give me one board at no cost, but I guess words are cheap.

We purchased our first front-loader washing machine (Whirlpool Duet WFW9250WW00) just over two years ago. Since we purchased it, it has torn clothes and we have replaced the drum baffles twice (this would be the third time, but we are throwing the washer out), the drum seals twice (another place clothes can get caught). I had adjusted my washing (maybe I overfilled the washer, maybe I was using the wrong spinning speed), but every so often clothing would come out with holes or torn. The drum baffles must come loose before they come out, and clothing can get caught underneath them (I think that is where the tears occur). It has happened at least once a month and I had spent a fair amount of time trying to figure out where the clothes got caught and torn. Many people complain about bad smells from the washers (which I never had - I like the Tide with Febreeze detergent and every so often clean it with bleach or Affresh), but never torn clothing. I would really like to use a front-loading washing machine, but we are going back to the top loader - we cannot afford the clothing tears. I have seen that many people replace baffles (not many speak of clothing tears) and maybe in the future this problem will be addressed. But in the meantime, I would stay away from Whirlpool front-end washers. (GE makes some nice top loaders - and in 40 years of washing clothes and only owning two other washers, I have always thought washers to be an appliance that would last 15 years or longer with very little maintenance or trouble). I believe that I really tried to make this washing machine work out, but it got to the point where my husband did not want to wash baseball uniforms and other irreplaceable clothing in our washer.

I have spent 30 minutes trying to change light bulb under the oven and get the cover plate back on. I watched the film on how to do it, it was amusing to watch the struggle to get it on. It was amusing to say the least. Whirlpool watching it??? I do not believe whoever designed this worthless time consuming light cover never tested it one time, or it would had been more user friendly. It amazes me what kind of trash they can build for us consumers to have to deal with at times. Tomorrow this overhead piece of junk is coming out and being replaced by a non Whirlpool one. I am going to get a tractor and smash it into little pieces and put on side of street with a note saying this is what happens when you try for an hour to change the bulb.

To Whirlpool Headquarters, Our message to those whom wish to listen is that your product is only as good as the service company you employ to handle service and repairs. Our most recent experience with A&E Factory Service has us convinced we will never buy Whirlpool appliances again. After a two week wait for our scheduled appointment we were dealt a most unprofessional diagnosis as to what may be the problem and then told that to service our appliance would result in overtime and that simply wouldnt be happening at this visit. The appointment time was 12 to 4 PM the repairmen was here at 2:30 pm only for five minutes. We have spoken with a Michael ** with your company who advised us to wait for a call from A&E which no call was ever received. We will be sharing our disgust with Home Depot where we purchased our refrigerator and alerting them to avoid further customer dissatisfaction by no longer promoting Whirlpool in our area. We are level headed and fair people just not able to grasp that a company as big as yours cant do better than this.

I was excited to have an energy efficient washing machine and chose the Whirlpool Cabrio top loader. I truly wish I had read reviews rather than trust the salespersons advice. It does not clean clothes properly at all. They come out smelling dirty and are covered in white goo, even when the machine has just been cleaned. Stains never come out despite all of my efforts. Now I have water leaking out of the bottom as it fills. Not impressed at all. What a giant waste of money.

Whirlpool refrigerator Model WRT771RWYW01 - Having been pleased with my old Whirlpool, I made the mistake of buying one now made outside the US. First, we had to have the cold cut tray replaced, which was covered in our warranty and not a problem. Then, we complained because you can only put things on the front half of the shelves or they freeze solid. We were told, This is the way they are made, dont put things in the back.” So, I have to put my eggs in sideways so the back ones dont freeze and cant use the back portion of the refrigerator shelves. I paid a lot and I am angry. Lets go back to the US people where things were made right.

I bought my 50 gallon gas water heater in December 2015. When kicks on it rumbling. I called warranty and they said We will send tech out but I will have pay the labor. Why do I want pay for a tech if the quality issue is the water heater. Need pay $180 for person come out say its defective. No sense to me. Then when they tell me need new water heater pay them for install. You can check my accounts I used to shop Lowes and will no longer do it because of this service.

Cabrio washer lid warps twist and cracks the frame. Not a proper lid design apparently.