Rather than replace the heating element in my 15 year old Sears dryer, I opted to replace both my Sears washer and dryer with a new HE Whirlpool. It was the biggest mistake that Ive made. The washer does not have an agitator and the clothes turn into a twisted knot. Deodorant did not wash out of load of three sweaters. When I called tech support, the woman told me that the washer met specification. I suppose that means that it uses only limited water but has nothing to do with the cleanliness of the finished load. I was told by the repairman that future calls regarding unclean clothes would cost me despite a warranty that I purchased from Lowes.He suggested that I wash on using the Bulky Items setting and with a specific laundry soap. The setting provides more water but without the agitator, my clothing turns into a huge knot and comes out of the machine dingy despite washing loads for over 60 minutes at a time. My electric bill has gone up because I have to also add an extra rinse. The machine frequently become unbalanced. My dryers seal started loosening up two years after my purchase and finally became twisted in a sheet and ripped itself loose. Whirlpool has lost all future business with me.

Purchased this refrigerator, Model # WRS965CIAH on October 3, 2014. Paid extra for counter depth. Initially the refrigerator worked fine. After about 9 months we noticed the food in the back of the refrigerator especially on the top shelf started freezing. This started getting worse over the next 2 months. When I called Whirlpool 10/19/2015, 800-253-1301, I was told by their representative that this was normal, that air from the freezer blows into the refrigerator through vents and to just re-arrange my food so that it is not pushed to the back of the refrigerator. I asked him if this was normal why wasnt this happening in the first few months but only developed later? He had no answer. I asked him if it made sense if this was normal then everyone who buys this refrigerator has to make sure their food is not pushed to the back of the unit, then why dont they state that in the directions for use??? Ok everyone make sure every day you push all your food to the front of the unit so it doesnt freeze ridiculous. He just said thats the best thing to do. I asked him if I could talk to a technician, if maybe there was a way to fix it manually and he said there were no technicians there. I asked him if he knew about the lemon law and he said they dont have that there... ok. The refrigerator is just days after the 1 year purchase so he basically said just to call where I purchased it that Whirlpool could do nothing for me. Is this how Whirlpool trains their employees??? Good job Whirlpool, way to go. Luckily I purchased the extended warranty. Will see how the repair goes and report back. Did not call sooner due to health issues. Its not like the refrigerator is years old and started to break down - this is within a year. Whirlpool doesnt care about quality. Will never buy Whirlpool again and will spread the word as often as I can.

I bought the Whirlpool model e2h50rd045v electric water heater to replace my failing gas water heater on July 21, 2014, and had it installed a couple of weeks later after a little over 3 years of use. The water heater is still working with no issues or major problems. I'm happy with the decision to purchase this water heater.

My French door refrigerator and freezer stopped cooling while under a 5 year warranty. The repairman came out 4 times to fix it over a couple months and I lost the ENTIRE CONTENTS of my refrigerator and freezer 3 separate times! I am a single mom working at a non-profit agency and I had to take 4 DAYS off of work to accommodate the repairman. Finally the repairman notified Whirlpool it could not be fixed and I was told by Whirlpool that it would be replaced under the warranty and I should wait for a call back, which never came. I called back after a few days to speak with the Exchange department and Mindy told me that I had to pay $1600 to get the exchange! When I asked to have the call escalated she flatly refused! What kind of corporation is Whirlpool that would treat customers this way? Never mind that the quality of their products gets worse with every passing year! Made to break so they can force you to buy a new one! Ive been without a refrigerator for 8 days already and cant feed my family properly with no place to store food!

Purchased heavy duty dual steam washer and dryer in 2008. Recently got some error codes that we could not fix. Had one service company come in and they could not figure it out. Had a certified Whirlpool company come in and they could not figure it out. They called Whirlpool technicians and they were even unsure of what is wrong. Said they could keep ordering parts and trying them to fix the problem. And of course I would be responsible for the parts. And no guarantee it would be solve the problem. Called Whirlpool direct, to no satisfaction. They said they could send the same company out and have them call the tech line while on site and try to troubleshoot the problem. However, would have to wait another 3 days to get him out. Been a week without washer. I have had washers bought previously last over 10 years without any problems. If these machines are breaking or control boards are going out after about 4 years, then Whirlpool has a bigger problem. Whirlpool supervisor was only offering to maybe a discount on the parts needed, without even knowing if they could fix the problem. Seems to me like they really dont care. Very dissatisfied, will definitely not recommend this product to anyone. And if it ever gets fixed, I am going to sell them immediately.

The most horrible stove I’ve ever owned. The self cleaning oven never worked, the oven whistles while warming, the alert stops working after a few times, there is a razor sharp hidden vent under the dash of stove on which I cut my hand when cleaning. Customer service is nonexistent. Never never never buy Whirlpool.

My experience was terrible. We purchased a side by side refrigerator on June 27, 2011 and it stopped working in December, 2011. We reported this onDecember 19, 2011. A repairman was sent out a few days later, who could not solve the problem because a piece had to be ordered. The piece was ordered and the repairman came to install the part on December 28, 2011.The refrigerator is still not working at all. We have been without ice for this period of time, not to mention the inconvenience of non-refrigeration of food. I pleaded for them to pick up the refrigerator and give me even a partial refund. I was told that three repairs had to be done before they would even consider picking up the refrigerator. I am not a person who complains, but this was ridiculous. I will never purchase another Whirlpool product.

We purchased the Whirlpool Cabrio washer & dryer. The glass lid design is VERY POORLY constructed and should be replaced by Whirlpool. We paid over $200 the first time the lid broke and was told this is going to be a continuing problem. They were correct! We subsequently replaced the lid 2 additional times only to have the same break on the right hand side causing the lid to pop up. Something must be done and WHIRLPOOL need to care for their machinery. They should replace the lids or provide a major incentive for consumers to replace the washer. PLEASE DO SOMETHING!

Fridge residue - ED5FVGXWS07: Well, I gave it a long time and this is how they make Whirlpool refrigerators! I had a GE for 20 years and was so looking forward to this new one. What idiot designs a fridge that leaves water stains like this? And, the water falls onto the floor when refilling a water bottle plus there is no catch for the water. Argh! I really dont want to live with this for 20 years! Their resolution was to get a water softener; really?! It has a filter built in. They refused to replace the fridge.

After having an expensive front loader (ugh) we purchased the Whirlpool Cabrio top loader (wow)! Best washer ever owned, wouldn’t trade it for any on the market! It has been as great and problem free as the front loader was terrible with cleaning and smell.

We purchased our brand new home ten years ago and we were thrilled it had a double wall oven unit that I had always dreamed of owning. Well, the first time I used the self-cleaning mode that dream became a nightmare! The oven was in cleaning mode and I was so happy as I had never had a self-cleaner before! When the cleaning was done, the door remained locked and the control panel was not working. After making sure it was cooled the next day, I called for warranty repair. They came out and fixed it and apologized for the inconvenience. I was thinking it was just a glitch and went on with life. Due to my husband’s business, we only live in the house part time as we do extensive traveling. My children are grown, so my cooking is mainly holidays and birthdays when we all get together. Since it is used so seldom, the need to clean is not as often as others might be. The next two times I cleaned it the same thing happened. The third time they came out they informed me that it was getting too hot in the cleaning mode and the steam was going into the computer panel and melting the electrical wire. They also said I would no longer be under warranty and from now on it would be my issue. The next two times I cleaned the oven, I did so the old fashioned way and skipped the self-cleaning. This week my oven started beeping and giving me a code and will not work. I called my trusted repair man and this is what I learned. The computer board is probably toasted. They no longer make the board, so he will have to send it out to be rebuilt. This will take 10 to 14 days and the cost will be somewhere in the neighborhood of $650.00! Are you kidding me?! How is this my issue? I have checked faithfully every few months, assuming that others are having the same issues, and that Whirlpool would be doing the right thing and recalling these ovens. Stupid me! This last time I had not even used the oven in three days and it still went out? I am old enough to remember when the first place you went to look for appliances was Whirlpool because they were good, they lasted and the company stood behind them. Oh, how the mighty have fallen. From now on they will be the last place I look! I’m not sure what is going to happen, but I can assure you I am not spending $650 to repair this piece of crap!

After only 6 months of use, the cooktop light bulb burned out. When I tried to replace it, the glass part of the bulb separated from the base. The bulb is screwed in so that the base faces away from the front of the microwave. With the small cavity and the backward installation, it will be impossible to remove. Now I have no light and dread how much a service call will be. The unit was installed by a contractor prior to our purchase of the house and it is now out of warranty.

We purchased a new Whirlpool water heater April 2013 at Lowes and every 3-4 months the pilot would go out. My husband would simply re-light the heater, I guess he didnt think it was a big deal. However, in September 2014 the water heaters pilot went out and would not re-light, so I contacted Whirlpool about the warranty. It took 4 telephone calls (two of which involved a plumber, per Whirlpools request), and several days of cold showers for an authorization code to purchase a $8 part (thermo coupler). The hassles that Whirlpool put me through, no one should have to endure. Who ever heard of a technician telling you that they have to talk to the plumber, when you call them to explain a problem with your water heater, such as, the pilot will not stay lit and the plumber said it is the coupler (I couldnt remember the whole name of the part, but surely they should have understood what was wrong). Secondly, providing a plumber (unless youre married to one) to converse with them involves more money. Now I have a plumber at my house so I call Whirlpool and this technician insists that the plumber perform a test on thermo coupler to make sure that it was faulty before she gave the authorization for a new one. Yet again, when I called to Whirlpool with the plumber, while I was voicing my problems in resolving the issue of my water heater with this technician, and she just hung-up on me. So as not to be defeated and having already invested in the expense of the plumber, I called Whirlpool again and requested a manager. The technician asked if she could help and I informed her of my previous encounters. She apologized and took my information to have a manager to call me later; however, she did give me the authorization code for the thermo coupler without delay. When I went to purchase the part, I didnt have the old part (as trade; the plumber hadnt removed it), so I paid for it out-of pocket, to return the old part later.

My Whirlpool electric range has been a nightmare! I bought this thing 5 years ago and I am having it replaced on Saturday! It had a cleaning thing where I put in distilled water and 20 minutes later I could just wipe it out. Not true. I had to use oven off??? Next the oven would not work. Learned if I turned off the power it would reboot itself! The next thing it did was all on its own it turned the temp. from 250 degrees to a full BROIL. The oven now will not heat up to 350 degrees! I just blew $1200.00! On the other hand I did buy a Whirlpool fridge. It has been awesome!

After 1 1/2 years, My new Cabrio washer lid hinge started to come apart and wont latch, so machine wont run. After a day or so it completely popped up and out of align. The lid has PLASTIC hinge. This is obviously a problem. We have been in touch with Whirlpool, but they say they cant help?? This should be a recall. We have been waiting on back order for a replacement Lid at OUR OWN EXPENSE since Sept. 20, 2015. I want to get this fixed and use my Machine again. We are Senior Citizens and this machine is used 3-4 times a week. Not abused.

I want to make this clear I’d give NO stars if I could!! Whirlpool is totally junk!! I bought a whole suite of Whirlpool kitchen appliances from Home Depot that is a dishwasher, stove, and fridge. The dishwasher never cleaned the dishes, always left a film on everything, cant clean out the drain area, the screens don’t come off and less a year later the dishwasher top rack literally fell off and broke all the glasses that were loaded in it and the fridge keeps freezing all my food!!! I keep having to adjust the thermostat up down up down just to make it doesn’t freeze. Now that the warranty is no good on any of the crap I will no doubt be charged an arm and a leg to get it fixed, which definitely won’t be worth it!!! Whirlpool is such crap!!! Made in America no wonder!!! Don’t buy any whirlpool anything!!! You will be very VERY disappointed!!! I’ve bought plenty of brand new appliances. Bosch is by far the best dishwasher even the cheaper ones. Now I have to pay to dispose the whirlpool crap!!! I am sure whirlpool doesn’t give a crap though!!! They will keep selling their crap, but don’t Buy it!!! You will be soooo disappointed!!!

The dishwasher is noisy and the latch which holds the soap, at times sticks. When we think it is done and ready to unload we need to run it again because the latch that holds the soap DID NOT open. Not good.

Whirlpool cabrio top loader is junk from the first month. My washer has had way too many repairs. A&E repair has been a frequent at my home. Now Im getting ready to repair it again! Hub gasket or pump not sure this time. All has been replaced previously. Never ending - always something wrong with it!!!

Whirlpool has been my brand for years but I must say that after buying this washer #WFW75SHEFWO from Lowes - on sale, which is clearly a lemon, that I will never buy a Whirlpool appliance again. Not because I believe all of their products are subpar, but because the service on these units is unacceptable. The first call for service repair resulted in the Appliance Repair Service company missing the first appointment due to being overbooked, rescheduling and missing the second appointment due to illness, and the third appointment the guy finally arrived nearly five hours late. Supposedly they were a man short. When the technician finally showed up he claimed it was the board and the pump and scheduled a time to return to fix it and then he never showed up... No call whatsoever. Clearly a lack of clear communication and no respect for a customers time. I called Whirlpool to complain. Nathan, a supervisor was attentive. I requested a different company and was refereed to Appliance Doctor in North Hollywood. Rosa, the customer service receptionist at Appliance Doctor, is quite pleasant, professional and clearly wants to correct the numerous missed appointments that keep occurring with her Whirlpool appliance repair company. First repair appointment missed due to illness, next he came and did not really inspect the unit completely, and third appointment rescheduled nearly a week later due to a death in the family. No other repairpersons? I am certain it will be a car breakdown the next appointment. I have no patience for bad management because it is always an extension of bad ethics, which if you believe many of the negative reviews on this site Whirlpool and their various appliance companies appear to frequently miss the opportunity to engage within an honorable sphere. This is a new washer purchased only a few months ago. One technician mentioned it was due to overuse of soap/. The other technician was adamant that it was a sock stuck in a pump. Really? He did not open it up or even check the unit with any thoroughness. Error codes are enough. I was informed it would cost me and that this problem of the unit shutting the door and not completing the wash cycle was not covered by warranty. I informed him that I would call the manufacturer and insist on the unit being fixed. I did so and Whirlpool agreed to cover the repair. My schedule has been adjusted repeatedly to be present for these various service appointments only to have them cancel with a text. Bad business. I called Whirlpool repeatedly and was informed that socks must be put into a wash sack and no rugs with rubber backing. Again, my jaw dropped. What? I had an Amana washer and dryer for over 12 years and they worked great! So sorry I got rid of the Amana washer now. The Whirlpool is a piece of junk... Poor design and the fact that they are okay with such bad service has me calling around to other companies for a new washer and dryer set that will be on par with my Amana set. Whirlpool is clearly keeping these appliance companies in a brisk business with such abysmal technology. I am on the phone with another Whirlpool rep, Tracy, who is very attentive and helpful. The music playing while waiting, sometimes for 30 minutes, is similar to a film score, which helps calm the anger of time being wasted.

We purchased this refrigerator towards the end of 2008. The entire interior of the refrigerator is imploding. The plastic Whirlpool used to frame the glass shelves is cracking and shards are falling off. There are 3 drawers; one has already fallen because the plastic sliders the drawer moves along has disintegrated. We noticed the small hairline cracks appearing some time ago but never thought they would go to this extreme. Apparently the plastic used cannot stand up to cold temperatures.I contacted Whirlpools chat and was told that the product is out of warranty and I need to place a service call to get new parts. I proceeded to email the CEO of Whirlpool, Mr. Fettig because I dont believe I should have to pay for a service call when its a manufacturing problem. I received a call the day after and was told the same thing; that they are sorry we are experiencing a problem but the warranty only covers the first year. I was told that if there was a problem with the plastic being inferior that they should have cracked in the first year. I responded that the cracks may have been occurring early on in the back of the refrigerator which is the coldest part but were noticeable.Its very frustrating because a refrigerator purchase is expensive and not something that I planned on doing a mere 5 years later. I believe that Whirlpool at the very least could have shown goodwill towards their customers and given at least some discount on the replacement parts or at the very least a certificate with an amount off toward the purchase of a new refrigerator. Its a win-win situation for everyone because the customer is still happy with their Whirlpool refrigerator and/or it guarantees repeat business for Whirlpool. Apparently Whirlpool doesnt care about keeping customers happy and want and/or need repeat business. Its the last Whirlpool I will ever purchase!!!

We've had a of Whirlpool washer and dryer for well over 8 years now. The only thing we've had done to it during that time was to give it a "tune up". That was done by a friend and only took a half hour or so. I don't know exactly what he did to it but the "tune up" didn't require any parts. In fact, when my friend was finished with his version of a tune up, it was as if it were turbo-charged and our clothes came out cleaner than ever. The washer runs quietly, as far as washers go, and the capacity, washing options, etc. are perfect for a washer that gets a ton of usage.

Water saver does not provide enough water to wet the clothes. Even deep wash cycle does not provide enough water. This is right from the start. We should have returned it the next day rather than trying to learn how to use it wasting time so it could never be returned. I rated them as 1 star because there was nothing less I could have given them. DO NOT BUY ANY WHIRLPOOL PRODUCTS.

The Whirlpool Quiet Partner II is a horrible dishwasher and should have never made it to a store to be sold. We have had the dishwasher for 4 years and about 6 months ago it started shutting off minutes after it was started. We would have to press the Cancel Button and try it again several more times prior to it finally completing the wash. After contacting our home warranty for help the tech said it is not worth fixing and will only give us a SMALL amount towards a new dishwasher.

Whirlpool claims this technology works to clean the oven; however after one month of use and one casserole spill, we attempted 3x to use this system and the cleaning process was a total failure. The gravy spill on the bottom and mild oil residue on the sides from roasted vegetables was the same as before the cleaning cycle was tried. The cleaning kit accessory from the company was a joke. It consisted of 2 sponges and a small scraper! We purchased the slide in model WEE745HOFS. Buyers of any and all Whirlpool products with Aqualift BEWARE... It does not work. We have since replaced the product with a range with the traditional cleaning process system that has worked for decades in most major brands.

I purchased this Whirlpool Gold dishwasher a year and half ago, and it needs repair to the tune of $300.00. The drain pump broke and need to have it repaired. If this was the only Whirlpool appliance that went bad, I wouldnt even write a review, but two months ago my Whirlpool refrigerator, one year and 4 months ago, the ice maker stopped working, another $300.00. Whatever you do, do not purchase any Whirlpool products, pure junk. Their customer service is even worse. What a nightmare.

I bought a Whirlpool wdf760sadmo. It was Oct 2014. It broke 31 days later. Lowes said they would not take it back. Called Whirlpool, they sent a repairman out a week later. They ordered parts and came back two weeks later. The parts were not the correct ones. Ordered more parts. This time back in a week. Ok about three weeks have gone by with a broken dishwasher sitting at my house. Got it fixed. A month later a different problem. Call Whirlpool, wait, on hold for about 20 or 30 minutes. They sent a repairman out who ordered more parts which will be in in two weeks. Meanwhile I am without a dishwasher again. I have had to take a day off work each time they have came to repair it. I have spent way too much time on this thing. I wont be buying another Whirlpool.

Whirlpool Refrigerator: Model # WRT111SFDW - We bought this frost-free frig. in Feb of 2016 and this Feb. before the year was up, it started freezing up. I called the Co. and they sent a young man to my house to fix it and he thought he had. Well 2 wks after that it started freezing again and I called the Co. again and the same thing happened again and this was after my warranty had expired. Well then this young man came out and replaced the fan and a heating rod I believe to help it to stop freezing. Well 2 days ago it started freezing up once again. Im disabled and live on a fix income so now Ive got to figure out to get me another frig. And it WILL NOT BE A WHIRLPOOL REFRIGERATOR. But kudos to the Co. and the young man for trying to fix it even though it took 3XS and still not working.

A whirlpool water heater model FG1F5040T3 purchased from Lowes five years ago developed problems, which could not be fixed. My problems started two weeks ago when the pilot light would not stay lit eight hours at a time and then nothing. Having a service plan through our utilities, they were notified not once but as it stands now, 6 times. Six techs have been out to my house and replaced the thermocouple twice and a complete gas control valve. The pilot still will not stay lit. Supervisor contacted Whirlpool on Thursday. Now its Saturday and no word from Whirlpool and no hot water. Try to get assistance from Whirlpool after work hours and it is impossible. This tells me that they do not care about their customer or the product that they make. Do not buy Whirlpool products!

Whirlpool Cabrio washer and dryer set bought 5/25/2012 - The washing machine started beeping during the drain cycle and I have to reset it. After messing with it for around 30 minutes I can finally get it to drain. Then last night the dyer started making a loud squeal. I called and it is not under warranty anymore, so I have to flip the bill. My last $75.00 set from a church sale lasted 15 years. I paid $1,331 and this is the worst piece of crap I have ever bought. Lowes will not fix the problem when there is 1000s of complaints. I would have never paid this much, if I knew it wasnt going to last!UPDATED ON 05/15/2015: Whirlpool sent out Appliance Hospital to diagnose the problems. The washing machine needs a new tub, seals, circuit boards, drain motor etc and the dryer needs everything + an idler pulley because the original one disintegrated. The part they want me to buy is the same one that already failed. The cost to fix it, is over the amount I paid. REALLY? Somebody needs to do something to help the consumers. Blogging doesnt seem to help. I am handicapped and I have to go to the laundry mat now because I cant afford another set. DONT BUY WHIRLPOOL.

Strange bear like sound when it washes. We stopped it and on again, sound gone. Water on full water pump drain attitude ok. Big lid (grey) inside on. Ran some time water draining with tablets to make it clean and run better. Had someone to look for it, no sound. But when we now turned on, it sound like a mumbling high sound from inside machine or upper lid. We have some thermostat error a few times now. No hot water condition and no washing in high temperature. Håkon ** was the inspector of this strange thing happening. Could this be dangerous to let it run?

Top loading HE machine. Washer does not clean. I have tried all manufacture recommendations, changed detergents and tried laundry boosters, all to no avail. Tshirts, pants and socks routinely come out of the wash dirty and must be re-washed. This negates any energy savings. Also, the noise from the spin cycle is very loud - the washer is on the second floor but I was told by sales person that this would not be an issue with top loader. Overall, very disappointed and after all these years, I have finally given up on this washer and will junk it.

I opened the door of my Whirlpool oven purchased last year and pulled out the rack to remove my food and the rack completely tilted towards me causing the food to fly out of the pan into the oven bed with juice and barbecue sauce falling between the storage bin and the floor. This could have easily poured out on me. The rack support is not strong enough to support the weight of the food pan.

I purchased a $950 whirlpool refrigerator from Lowes in Tucson. 2 months after the 1 yr warranty expired, I paid $450 in repair bills to have it fixed. After 9 months of visits by the repairman and loss of hundreds of dollars in spoiled food, they deemed my fridge unrepairable. Then Whirlpool called me and said they would exchange my fridge for a better one for $688. My loss is now up to approx. $2000 counting spoiled food.

After 7 calls to Whirlpool and 3 service calls, we still have white detergent stains on all our clothes. Today Whirlpool told us we needed to put one item at a time into the machine. Not only that, but pants needed to be loaded waist band up and gently placed; Shirts, collars up; socks toes down, etc. etc. Are these folks at Whirlpool serious?? So today, we called them back - still streaks. The folks at Whirlpool want us to take and send them pictures of our clothes. This is ridiculous.

11 months after I bought the fridge it started acting up. I paid 1900 for this thing. The temp kept getting warmer and the ice maker quit working. I had to pay for a service plan. Ill never buy a piece of junk Whirlpool product in my life again and ill broadcast their poor quality to everybody in my 5000 congregation. I work to save up to buy this product and its junk. Ill end donating it. Im very upset at this junk product produced by Whirlpool.

I bought model #W4TXNWFWQ at Lowes in February 2013. It had a one-year warranty. Five months after the warranty expired, the defrost timer went out. It cost $100 to fix the $400 refrigerator. Planned obsolescence or coincidence? Either way, its poor quality.

I purchased the original Whirlpool water heater from Lowes in April 2008 for $372, and an installation charge of $443, grand total - $815. In February 2012 the tank leaked profusely, enough to ruin a section of hardwood floor in the room behind the garage where it was installed. Whirlpool provided me with return authorization, and Lowes provided me with a replacement water heater. So far so good. Since the original installation was done through Lowes, the replacement had to be as well, according to Whirlpool, but now they charged $500 with tax to install the replacement water heater! Grand total now is $1315. Fast forward to May, 2014 and the replacement water heater, just barely 2 years old, shuts off with a code of Bad gas control valve/thermostat. I call Whirlpool and an extremely rude 20-something staffer tells me the unit is out of warranty by one month! The replacement unit has no warranty at all - nada - only the original one does... Is this unbelievable or what?! BUT, they would be glad to send me the replacement of the defective part for $200 PLUS overnight shipping charges, and I would be responsible for all labor charges to install it. Had I opted for this my original $372 water heater would have wound up costing me in the neighborhood of $1800!! I told her in no uncertain terms what she could do with the repair part, and now I am going to go shopping for a water heater that will last me more than 2-4 years, and you can bet it wont be a Whirlpool, and it wont come from Lowes.

I just purchased a brand new home. I have an electric wall oven with the microwave over the oven. They are both built into the wall. Can anyone tell me why a massive amount of steam is coming out. It is really bad it makes my microwave glass so bad I can see through it. It is also making my cabinets so wet I have to use a towel to dry them. Plus I got a steam burn. Can someone tell me if this is normal.

My dishwasher was purchased on 5/12/12. It is a little over 2 years old. The dishwasher wasnt getting the dishes cleaned. I opened it mid-cycle and part of the heating coil was bright red and there was smoke inside of the dishwasher. Good thing I opened it before it ran through its cycle or it may have caught on fire. Unfortunately, I only have a 1 year warranty. This machine is a piece of crap and could have burned our house down. DO NOT BUY THIS PRODUCT.

My 3 year old Whirlpool refrigerator costing $1285.86, needs a new motor and fan. Of course it died right after a trip to the grocery store. On a week temperatures were well into the 90 degree range. Needless to say my groceries had to be thrown out at a cost of an additional $250. How convenient that the refrigerator died 2 months after the 3 year protection plan ran out. I just spent $182.94 to have a repair person come and check out the refrigerator. I will need to spend another $170.00-$200.00 for the motor and fan once the parts come in, which can take up to another 10 days. Had to go out and buy a backup refrigerator that cost $562.38. Also had an issue with this refrigerator after a year and half with ice building up in the bottom of the freezer. Luckily we had the protection plan at that time, otherwise that would have cost us $157.58. The refrigerator is stainless steel and I have a terrible time keeping the rust off the front of it. At this point l guess all I can do is warn everyone I know to never buy a Whirlpool appliance if this is an indication of how they manufacture their products. So very disgusted with this refrigerator! Sad my old Frigidaire was close to 30 years old when the freezer just wasnt freezing well anymore. Thats why my new backup refrigerator is a Frigidaire and not a Whirlpool.

We bought all Whirlpool Gold Appliances when we re-did our kitchen 5 years ago -- fridge, d. washer, oven, glass top stove, and microwave. Recently I noticed a pool of water in front of the fridge. Turns out there is a sticky grommet problem that prevents moisture from draining into a pan on the inside back bottom of the fridge. Whirlpool will send you a replacement part that is totally different than the original poor design (a long hose affair) BUT wont pay for the labor to put it in unless the unit is less than 2 years old.I watched a video showing how to do it, but it looks pretty tricky and involved plus risky because you can break the drain pan in the process. Spoke with a Whirlpool rep and a supervisor -- both admitted to a quality problem but got nowhere on the labor. Theyre sending the part, and the supervisors supervisor is supposed to give me a call, so well see if they eventually do the right thing and cover the labor. I mean cmon... the parts obvious a bad design, or they wouldnt be sending a totally redesigned part! Covering the labor only if its two years old or less? Even the Whirlpool techs online are saying the problem happens after about 4 years! The grommet gets sticky and wont drain due to heat from the compressor, and that takes time to happen. Ill update this when I hear back from Whirlpool.

I bought a Cabrio three years ago. Unless you wash everything on gentle and turn items with zipper inside out, it puts holes in everything. Then exactly one week after the warranty was up, it started giving an error code. I called the company and was told this was a common error and they would send someone to look at it for $150+. It would likely be another $300-$400 for parts and labor! I had someone else (not Whirlpool) come look at it and they said it was a bad computer that I should just replace the washer, because it would cost more than it was worth. So for two years, we have had to wait exactly 11 minutes for the washer to fault then restart it and repeat 3-6 times. It takes 2.5 hours to complete one cycle. If this is such a common error, why havent they fixed it or recalled the piece of junk?! Because they can make a lot more money this way! Three people I know have Cabrios and all have the same issue and all happened within a month of the warranty expiring. I am starting to think there is some sort of timer that makes it go bad just after the warranty expires on purpose. I will never buy another Whirlpool, Maytag, KitchenAid, Jenn-Air, or Amana (all the same company with different names).

I purchased this washer brand new just 2 years ago. It started making loud crackling noises approximately 3 mos ago. Yesterday it decided it did not want to spin or drain. Today a repairmen tells me its a wash. The computer screen has gone wacky and the cost to replace that will be well over $400, almost to the penny what I spent 2 years ago. This is not a good product Whirlpool and i trusted you since my previous washer lasted over 15 years. I need a refund and a new washer! Disgusted!

I purchased a gold series whirlpool dishwasher on July 20th 2014. Today is Dec 31, 2015, for the past month I have been troubleshooting my dishwasher by myself. Because I had a maintenance man here already since I bought the dishwasher and due to Christmas cannot afford another 250 for another visit. Every time I try to wash, at end of any cycle I have tried using, I open the door and find the cascade soap sitting on the bottom of the tub, the dishes still wet and dirty. So I take them all out and hand wash them, I should not have to do this on a washer that is a little over one year old considering the price tag that I paid for it. I am not young anymore and if I wanted to hand wash dishes, I could have used that money for a nice vacation somewhere.The washer stops, start button blinking, I open it up, check it out to make sure everything looks ok, close it and restart again. It sounds like it is working, so I go about my business and come back an hour later to find the same issue. Dishes will not wash soap on the bottom of the tub again. This has been nothing but trouble since I purchased it. I have never had a problem with my old dishwasher until it got too old. On top of it all, I had to buy another clothes washer from the same manufacturer that now took over. This was only 5 years old and the motor burnt out. I had two maintenance men here from the Maytag/whirlpool company and they filled me in. So I had it hauled out of here and I bought an LG for another good price. It seems to me that it is all about money and they make nothing but crap. Now. I need to make another decision. About this POS dishwasher! What to do?

Worst customer service I have ever seen. I have been waiting on a part for my dishwasher since before Thanksgiving. I have sat on hold for 2 or more hours. They cannot connect you to a supervisor, you just continue to wait on hold. They cannot give an eta for the part that has supposedly been in production since before Thanksgiving. I get told one thing, then when I call back for an update 2 weeks later that person has no idea what Im talking about. I will tell you one thing, if you do not want a headache, I suggest you buy another product!! I can guarantee, I will let everyone I know and never purchase Whirlpool again if this is not resolved this week! After doing my research, this part should be recalled. It is a big issue with this very expensive dishwasher.

The washing machine is so loud when it is on, drowning out conversations esp when cooking or eating (it’s located in the kitchen). The machine tumbler has to be constantly readjusted no matter the size of the wash or how many times my husband or myself adjust the tumbler; consequently the washing machine is always dancing, making a horrible banging noise. The washer is under 6 years old. With that said, when you open it, the lip is all rusted out.

1 year ago I purchased the top of the line large capacity tub cabrio washer and dryer. I dont understand why they sell a large capacity when you dont get enough water to get a handful of stuff clean. If they offered a trade in allowance for a standard agitator washer I would be first in line. Clothes dont look clean at all. Save your money folks not worth it.

Purchased a new Whirlpool washer and dryer at Best Buy 6 months ago. We complained to Best Buy and Whirlpool about our clothes not getting cleaned. In other words, my clothes are coming out of the washer dirty. My make-up towels come out with make-up, my husband’s fishing clothes smells like fish and my son’s bike riding clothes is full of dirt. Whirlpool’s answer was the technician is reporting that the machine is working fine. Whirlpool told me to use different cycles and detergent etc. and I have done everything they ask, but my clothes are still the same. I told them this is a defected item. A washer should do its job - wash dirt and smells out. I want a different washer and they refuse to exchange this item for another washer after a second call to technician. Best Buy is telling us there nothing they can do for us. What has America come to? The manufacturers and dealers are selling to consumers and taking advantage of them by not responding to the needs of the consumer. In other words, we the consumers pay for product, take time from work and personal time to reports these problems and we get nothing back, just the run around. Is there something we can do? What can we do? This is very frustrating. We work for what we need. We pay for what we need and we dont get what we need. On the other hand, the manufacturer and dealer get what they need, our hard working money. What can we, the consumer, do to get our hard working money worth????? If anyone knows, please share your experience.

I purchased a Whirlpool dishwasher and have had it repaired four times so far. Last time they replaced the main computer located in the door. I attempted to use the dishwasher tonight and it is completely dead once again. I usually have had good luck whirlpool appliances. After all these problems will no longer be using this brand. I contacted the store where I bought it from, Famous Tate. The first time it stopped working just a month after the manufacturers warranty ran out and they were absolutely no help. So in the future, I will no longer buy any type of Whirlpool appliances.

This morning another chunk of our Whirlpool Microwave handle fell off while I was cooking breakfast. I got on the internet after breakfast and typed in whirlpool microwaves to see if anyone else had experienced problems with their microwave handles and found this site. We purchased a Whirlpool Microwave oven from Lowes in 2011 (over the range model). About two weeks after it was installed, I noticed a crack in the handle. Then a few days after that, a small chunk of glass/plastic fell off of the handle when I shut the microwave door. Since that time, the door handle has been steadily disintegrating. Sometimes chunks of plastic fall off when one shuts the door, even if you are very gentle. Chunks of plastic fall off nearly every time I clean the microwave door, even if I dont touch the handle. Sometimes chunks fall off randomly when Im not even using the microwave. Pieces of plastic have fallen into my cooking pots a few times. Perhaps the steam from the cooking food loosens the cheap glue holding the handle on? What an inferior product! I am very dissatisfied with Whirlpool and will not recommend their products to anyone.

Bought a whirlpool water heater less than two years ago and it has already failed. I could not find parts for it and was told by a lowes employee that I would have to call whirlpool on the 5th of July (three days away) to order any parts. I tried three plumbers in the Indianapolis area and they all told me that I would be better off replacing it with a different brand. I just put in a new rheem in its place. I will never buy another thing from whirlpool. They are no good.

Not as big as appearance would indicate. Very disappointed in actual usable space. You have to open both doors to get anything but the smallest items out. Had unit for less than a year and had to get freezer door seal replaced. Glad we got the extended warranty.

We bought our washer in on 2011. Within a few months, the washers behind the screws on the top began to rust. Now less than two years after purchasing this high efficiency and expensive washer, not only are all the washers rusted on the plastic lid but behind the the lid and the side of the washer is rusted. Very disappointed and recommend that you do not purchase this machine.

Whirlpool Cabrio Platinum Washer - I have a 2 1/2 year old washer that has been serviced twice. This week 10/2/14 the service technician informed me that we had a bad tub bearing. The bearing failure caused a leak which corroded the rotor & stator. It was more cost effective to buy a new washer than to repair our unit!!!! Ive never heard of a washing machine needing to be totally replaced after 2 1/2 years. Any ideas how to deal with Whirlpool?

We purchased the Whirlpool Cabrio washing machine around January 2006, and from the start weve had nothing but problems with this appliance. Within the first year, water was leaking under the washer which was coming from a crack in the plastic housing of the water pump. I replaced the pump myself to save on labor. No big deal. The very next year, I started getting the F51 code and there was no way for me to get around calling a service company to have it repaired. $350 and one circuit board later, it was repaired. It remained working without fail until recently when it began giving the same F51 code. Let me guess, another $350 for better repair? I have to assume that the new circuit board that was installed wasnt any better than the original one that was replaced. I wouldnt put another $1 into this hunk of junk and Whirlpool should be ashamed to have this product on the market. I will never buy another Whirlpool product.

My washing machine is a front loader. Previously I would not have purchased one, but after using it for a year or so I have changed my mind. As long as I do not overload it my clothes come out perfectly clean using cold water, and partially dry so needing less drying time.

I have on more than one occasion and with small or normal loads had the washer stop and will not drain. My landlord says he bought the washer 2 years ago and it is my fault the washer wont drain. I read the instructions and can manually drain it but I shouldnt have to do this every time I wash. This has happened 5 times now and I am considering moving because of it since my landlord wont call a repairman to get it fixed.

We purchased this washer and dryer new in 2011. Have repaired door to washer twice. New doors total cost $500.00 each time. Now it is cracked yet again and the dryer door has to be adjusted. The temp does not work right. Have to do minimum of 2 cycles for drying. Very unhappy. We may as well buy a new set of another make. Tired of the expensive repairs.

I bought a Whirlpool washer in Aug. 2015. At the end of September I had to call and get a repair man to come out twice because my clothes got stuck way down under the agitator. Not only that, but it does not clean my clothes well at all. I am really dissatisfied with this washer!!

Purchased a GGE388LXS04 electric range in June of 2013 from Lowes. In September 2013 one of the top burners went out, under warranty Whirlpool repaired the burner. Now after attempting to use the self cleaning mode for the oven, the ovens (top and bottom) along with warmer device do not work at all. This issue is evidently a major issue with Whirlpools electric ovens. Will call Whirlpool tomorrow as the oven is still under warranty, will also call Lowes and see if they will replace the oven with an oven with a comparable brand. Wish I had read this site before we purchased this oven. A very bad experience.

My side-by-side refrigerator leaks water. I find water on the floor but we cant find the source. When I called Whirlpool, they stated its not under warranty, but we can schedule a repair appointment, I declined. Im still looking for the leak. Its intermittent, sometimes I dont see water for a while. The last fridge we had, we had to get rid of it because the sides and front got too hot to the touch. I was afraid it would cause a fire.

Safety issue with Dishwasher Model MDB6949SDH. Fire hazard! Strong electrical burning smell when using powerblast function. Waiting for some Whirlpool action but does not look to be too soon. Chat noted a report to be filed with safety department and will hear from them. No hear so far. Pick up phone Whirlpool.

I’ve always bought Whirlpool appliances. They last a very long time. My washer is an old Whirlpool Ultimate Care II I’ve had for several years. My dryer is Whirlpool MOD WED4800BQ. Both working great for many years. I just bought a Whirlpool Fridge MOD WRS588FIHB00. All are worth the money for long lasting appliances.

Overall, I am happy with my Cabrio BUT we purchased a Whirlpool WTW7000DW0 Cabrio top loading washer w/ electronic touch panel in May 2016. We experienced water hammer from day one. I finally had enough yesterday and knowing that the plumbing could be suffering (15 year old condo), purchased 2 Sioux Chief MiniRester, Model 660-H arresters (Lowes at $9.99 each) and had a plumber install them today. I could have but am nursing a fractured rib. Long story short, they work perfectly. There is NO indication elsewhere in the unit that water is even entering the tub unless youre standing right beside it.Ive been told that hammer problems exist in ALL high efficiency washers, all are prone to this problem. I was also told by a Whirlpool support person that the Cabrio is a Samsung design and the pulsing of supply water off and on, over and over is normal operation. If I had been informed when purchasing that hammer is a common problem, I would have installed arresters from the get-go. At the very least, manufacturers should include arresters as a part of the sale; installers should make sure that every new installation includes arresters. All told, I am out just under $200.00 for new technology that really could have been engineered out in the beginning.

We purchase a Whirlpool washer model # WTW5000DWI, SERIAL #C842 43102 ON 10/30/2019 and it has been nothing but a disappointment. We are senior citizens living on a very limit income with several health problems, and cannot go to a washeteria to wash our clothes. We had a washer that lasted over 19 years and when the motor failed I figured it was more practical to purchase a new washer versus repairing this old one. We had a very reputable Whirlpool dealer here and was very helpful and recommended this washer and the price was in our budget! Was that a big mistake, it does not clean the clothes, does not rinse the clothes with using the 2 rinse cycle and still, does not rinse a load of sheets. I bought a large capacity washer so we could wash 2 sheets at a time. Wrong! You cannot get more than a couple inch of water on the Deepwater cycle, so its like washing clothes on a riverbank on rocks, it rubs clothes together. On my wifes good clothes it will cause little balls of fabrics on them, clothes does not smell clean, and if its real dirty clothes, it will not clean or take the stains out. Its water efficient alright, it does not use any water!Its for sale, and I have talked to a lawyer. Whirlpool customer service was no help at all/All they want was to send a dealer to check it out, the only problem if there is nothing wrong with it that will cost me min. of $125.00. Warranty will cover a manufacturing defect, not a design problem which is what this is. I will just go to small claims courts and get my money back and be done with Whirlpool, hell they dont care! I would buy any washer that is cheaper and has an agitator, without a water efficient features and is top loaded model. It does not pay in this world where large manufacturing companies dont care.

Whirlpool gold series gas oven with Aqua Lift. Very unhappy with this oven. Cons: Aqua Lift technology doesnt work AT ALL (manual cleaning required); stove top hard to clean; 2 front gas burners are super burners which is fine for boiling water, but too hot for regular cooking. Would be better to have one super burner in the middle or back but two up front is way too hot for regular cooking, even on lowest setting; oven cuts out while cooking -- unexplainable how this happens but you really have to watch the oven while cooking to make sure its still on. Pros: large oven so you can cook ginormous turkeys or prime ribs.

Overall??? Ive owned this Whirlpool side-by-side refrigerator for a year now. Love it except for semiannual cost to replace the filter. My brother recently installed the same model in his motorcoach. Yes I recommend this appliance.???

I purchased a Whirlpool front loading washer from PC Richards in January of 2010. The warranty was only for one year (the washer was new, not used). The model # is WFW9050XW. Anyway, the washer had to be repaired by PC Richards twice in the first year I had it. Once because the belt that makes the washer spin broke, then because the pump got clogged. Unfortunately, when you wash your clothes, your socks and underwear can get sucked into the pump. After that warranty expired, I purchased a warranty from my utilities company (PSE&G). I have had to contact them four times for repairs to this machine. The most recent problem is my clothes are still wet after the washer stops. I actually have to wring them out by hand to get the excess water out. When I contacted my utilities company about servicing the washer, I was informed that if the repair is more than the washer is worth they dont have to fix it. I canceled the repair and now got to the laundrymat. I figured if I wait until the end of the year, maybe the repairs wont seem excessive. I contacted Whirlpool about the problems and was informed that I should have been using a garment bag to wash my socks and underwear in. More or less the person I spoke with made it seem as though it was my fault the machine sucked up my underwear and socks. I, on the other hand, disagreed with her. I told her the washer should have been build so that it would not suck up these items. I was so totally pissed off I ended the conversation. I also informed her that I would not be purchasing any other appliances manufactured by Whirlpool or Maytag as they are affiliated. They obviously have no integrity when it comes to their product. However, I am totally baffled. Why do the Maytag machines work better and last longer than the Whirlpool machines? The washer I replaced was a Maytag. I had that machine for 17 years!!!!

We have recently retired and moved into a smaller home. The kitchen needed to be furnished with all of the normal appliances. We bought two Whirlpool products, a refrigerator and trash compactor. Since we are living on a fixed budget, I was hoping that the furnishings that were bought would last as long as our past appliances did. However, our brand new refrigerator after two and a half years needed to have a new light installed. We called Whirlpool and set up for a repair. The repair was $290.00. We paid the repair man working for Whirlpool, then called Whirlpool and asked if there was anything they could do to help with the cost. They suggested that we buy a protection plan. Both of the refrigerators we have owned during the past fifty years lasted twenty plus years. This one only went two and a half before having to be serviced.Whirlpools answer to my request of helping out with this $290 service call was Sorry, you should have bought a service plan. I wish I would have gone with either of the same brands that we had in the past. Those being, Sears and Sub-Zero. I would suggest that those of you who are contemplating buying a kitchen appliance, choose a company that has a product that will go more than two and a half years without having to be serviced. Neither of the other refrigerators that we had ever had to be serviced. They stayed with the houses we sold.

Purchased model # WRX7355D8MOO through Lowes summer of 2013. By summer of 2014 ice started building up under freeze drawer. Little did I realize the compressor was failing, air flow was stopped up. Ice maker failed. In 2016 water dispenser calibration off, freezer failed. Called in certified Whirlpool repair. They spent three days troubleshooting problems. Repairmen told me, not to spend any more money to repair this fridge, buy a new fridge. I spent $2300 on this fridge. Its only 2 1/2 years old. Whirlpool better get their quality control issues resolved or shut down the plant. I know many part are made in Mexico, poor quality. Why pay for an expensive appliance that only last two years.

I purchased a Whirlpool Cabrio washer and dryer from a local appliance center. Everything was working great. After some time, the washer began to have error codes. I would have to turn it off and restart using more detergent, more water and more electricity to attempt to get a load washed. I did purchase an extended warranty. I reported the issue to Whirlpool and I have had 7 home repair visits while still under Whirlpools warranty. The first time, the repair tech went under the washer and tightened a screw. REALLY! The next visit, the motherboard was changed and the issues kept coming back. Well, the Whirlpool warranty was now over so the extended warranty had to be picked up from the appliance center. Things got worse and had continued repair calls. After I had enough, I called Whirlpool and spoke to everyone under the sun. I tossed it outside and bought another brand washer. Several weeks went by and this washer still under the shed, Whirlpool contacted me and bought back my washer, GREAT.Now, here it starts all over again with the dryer, same issues with motherboard. Only this time, I am 1 month out of Whirlpool warranty and need $385 for a new motherboard plus cost to replace. I call Whirlpool again but only this time, they show no issues with this dryer and are not budging. I toss it out and again, purchase another brand dryer. I grew more angry by the day looking at this dryer sitting useless outside. I had it hauled off as trash. My question is how does a consumer protect themselves against these manufacturers? I do understand warranties but if it smells like a lemon, acts like a lemon, it must be a lemon!

I purchased Whirlpool gas range. After approximately 1 year, it has repeated problems with oven failing to maintain temperature. The unit would remain on, with the bake on still showing. But the temperature would decrease to the point of not cooking the food. If you turned the oven off and then back on, it would preheat again and resume baking, only to kick back off again later (again, with the bake still on).

It started getting warm and wasnt getting any warmer. Model number ED2VHEXV001 22 cubic feet side by side. I read another review and it sounds just like mine, OMG. It better just need something, its less than three years old. I am not happy and I always bought Whirlpool, my first trouble with it.

Our Whirlpool Cabrio washer is 2 years old and also sounds as if its a jet on the runway preparing for takeoff. The spin cycle started this about a month ago. It is so loud now. It is just SCARY. I am so angry! No recall??? seriously???!!! Rip-off. I will NEVER buy anything Whirlpool again!!!

We purchased the Whirlpool Duet (front loader) washer and dryer in 2005 from Best Buy. We had many problems with the washer leaking around the front door. After several visits, Best Buy (in 2007) said we could pick out a new washer. We picked out the Whirlpool Cabrio. About 2 years later the mother board had to be replaced on the Cabrio. We are constantly getting F codes and have to unplug the washer several times for it to reset. It also sounds like a plane getting ready to take off and from what I read that repair is very costly. It has been leaking as well. I contacted Whirlpool today and they informed me that there was no recall on the machine and when I told them that there were many complaints for the same issues online, they said they do not base their recalls on blogs and to fix the problem, I would have to incur the cost. This machine is the biggest piece of junk that I have ever owned. I will be sure not purchase a Whirlpool in the future!

Like hundreds of others, my Whirlpool double wall ovens circuit board stopped working after 5-7 years. Accubake s-xt3704215 m-rbd275prb00 Whirlpool double oven. If it is happening to all these people, the protectors of the US consumer need to do just that!

Whirlpool has been a well known brand for many years producing well made appliances. With strong customer support and appreciation. I myself have owned many appliances made by Whirlpool from Fridges to Washers and Dryers with no problems.

Bought a propane hot water heater and 2 years after buying it pilot wouldnt light. Had to buy a conversion kit because they didnt make the part anymore. Now had to buy a gas valve and it didnt work so went to Lockes and bought a new water heater and now they wont refund my money for the part $300.00 with shipping. They said they could only replace it. Well I dont need it now because I bought a better product. Whirlpool is junk and you have to buy the parts from them and RIP you off. Way to take care of your customers Whirlpool. Buy something else with your money.

Purchased Whirlpool refrigerator at Lowe’s. Refrigerator would never get cold enough, so I exchanged with a Whirlpool Gold side-by-side refrigerator. After installation coffee was spilled behind refrigerator. I was unable to pull refrigerator out from wall to clean coffee spill from behind. When checking with Lowe’s on the 35th day, I was informed that Lowe’s 30 days warranty had expired and I would have to work directly with Whirlpool.I discovered it was very hard to communicate with Whirlpool; there was a problem that they only had on file the first refrigerator I purchased not the one I kept. The Whirlpool service rep did not seem very cooperative but with insistence they told me they would change my information to the correct model and serial number and a repair order was sent to a local service shop. The problem with not being able to roll the refrigerator out from the wall is that Whirlpool had changed their wheels to a tri-wheel support and there was not enough height on the single front wheel to lift the refrigerator to clear the screw down leveling stops on each corner. The service rep had no solution for the problem and had to call the Whirlpool service. He indicated he never was able to get assistance from that department. I told him I would talk to them as the consumer but they refused to discuss the matter with me, so I gave the phone back to the service tech. Whirlpool told the service tech to order replacement wheels of which I knew this would not resolve the problem.After two weeks, the replacement wheels arrived, the service tech installed them and as I expected they did not resolve the problem. I then requested the service tech to remove the rubber from the stops on the corner to allow for the additional required clearance and this solution worked. This is a very poor design for Whirlpool, but I accepted the results. Two weeks later I receive a phone call from the service business and they tell me that Whirlpool did not have the refrigerator model/serial number they worked on. Whirlpool was not willing to resolve the problem I had with them initially and the service business would have to bill me directly and was not covered under the warranty.At this point I lost it and informed the service business I resolved this model/serial number with Whirlpool before. Whirlpool gave them the authorization to work on the refrigerator and they would need to collect the fees from Whirlpool. I have purchased my last Whirlpool appliance mostly because Whirlpool makes it very difficult or refuses to talk to the consumer and it appears the quality is no longer there. Will Whirlpool become the next Kodak? With this kind of service, people will just quit buying from them.

BFG2F4040T3NIV IS HORRIBLE. This water heater is JUNK. The release valve has released and flooded my basement 3 times in the past 2 years and the recovery time on water is terrible. Whirlpool needs to step up to the plate and refund everyone who purchased one of these. Every review on this unit is horrible. DO NOT PURCHASE a WHIRLPOOL water heater!

Purchased Whirlpool Cabrio top loading washing machine yesterday. When wash load is finished (dark load) white marks are visible on the clothing. It appears to be laundry detergent that has not dissolved. I am not happy with this washer and will be returning it.

The washer is only a couple of years old. It does the job but its not something wonderful or great. The previous one was a Kenmore but it was built by Whirlpool. It works. Thats all I can say about it.

This washer is 5 years old and the top is rusting out on the inner rim. I have city water that has been tested and found to be totally safe to use and drink. Neighbors using the same water and owning different brand washers have no rust problems. Does anyone else have the same problem with their Cabrio washer?

Whirlpool Duet $1300, in the past we had great service from other Whirlpool products. Just a more modern look and knowing it was a company we had used in the past with very little or no problems so we expected the same only with energy and water savings. We are energy aware and believe in conserving energy and water where we can. My wife wanted to stick with the brand that gave us good service in the past and chose one of their most conservative units on the market (I believe it was based mainly on looks). What burns me the most about this unit is its constant consumption of clothing, the repair guy found nothing askew with the unit and suggested smaller loads. So we reduced the load size smaller and smaller till we were washing each outfit separately and guess what, it still ate clothes, just chews them up.We lose about a hundred dollars a month in clothing. This washer tears holes and shreds clothing on almost every load, I have to put shirts and lighter clothes to the back of the washer then load the heavier blue jeans and such toward the front and hope they finish in the same position or something is ruined. The fabric becomes distressed, stretched, shredded or has holes, or any combination of the above. We have taken to going to a laundromat or sending clothes to the cleaners. These units are three years old and we are now looking for a replacement for the washer because the local service guy won’t even come out any more. This problem surfaced within a week of the first use of the machine and has remained steady, as we are retired and travel a lot we are not always using them so they are what I would term very lightly used.

I purchased the Stainless Steel, side by side with water and ice dispenser, model #WRS325FDAM04 on 11/30/16, paying over $1,600 for the refrigerator. We had trouble from the beginning with the freezer door not closing all the way. When the repairman came out, he said the entire door had to be replaced, as it was warped. Since then, one by one other items are breaking in the freezer and refrigerator. The plastic casings holding the glass shelves have broken on all three shelves in the refrigerator, the wall of the refrigerator and the freezer is cracked in several places, the ice bin has a hole in the bottom, where the device rotating the ice out broke and now when used, ice falls into the freezer, and the bins in the refrigerator have broken as well as some of the door shelves in the refrigerator and freezer.I called Whirlpool before posting a review to provide them an opportunity to at least offer to help in some way. Their response was due to so many pieces missing/damaged they would not be able to help in any way at this time. I purchased a Whirlpool product as I expected I was purchasing a quality product with quality workmanship from a reputable company. I have been sadly disappointed and will no longer support Whirlpool by purchasing any item manufactured by them and will share my experience at every opportunity.

All I ever wanted was a nice refrigerator with the ability to get crushed ice from the door. We bought our refrigerator from Lowes several years ago and have had problems with the ice dispenser ever since. Lowes sent repairmen many times and even replaced the one we purchased with a newer model. Whirlpool refused to replace. The problem persisted and we had to continue calling repairmen. The last straw was when the repairman asked to borrow my hair dryer to help him melt the ice that continuously builds up in the door chute. I stopped going through Lowes and went directly to whirlpool for repairs. Since then I have been told that I should remove the ice box and clean out weekly, be nicer in order to get better help and that my husband should do the talking so that Whirlpool will be more helpful. I am so disappointed. Its been a couple of years since I last called for repairs even though we had the extended warranty. I have to clean the chute daily in order to get crushed ice from the door. Whirlpool knows that their engineers developed an ice dispenser with problems but will not admit it. Their customer service is the worst ever. I will never buy a whirlpool refrigerator again.

We purchased a Whirlpool Cabrio washing machine on 3-18-16. In February of 2017 the washer died. I was bleaching my whites at the time so most of the clothes, whites fell apart because they sat in bleach and water for 2 days. I had to figure out how to get them out without getting bleach and water all over my clothes. I called whirlpool and they got someone to come fix it. The tech came and said we needed a new control panel. We waited 3 weeks for the panel. He came on 3-24-17. He put the part in. Took less than 10 min and said, All set. I went downstairs and put a few things in. I was a bit leery and the machine started. I went back upstairs and I hear beeping. I go back down and the machine is flashing again. I called the repair people they said, Unplug it for 10 min. It may reset itself. If it doesnt, call back. It didnt. I called back and wanted me to wait till the following week. I told her I had clothes in there.Someone came the next morning and said it needed a harness and they would order it. Well its the 28th and I havent heard anything. I have called whirlpool several times with no satisfaction. We had the machine less than a year and its been dead for 2 months. I am disabled. I have multiple sclerosis so every day is a new issue. I hate to put that in here but I want you to know what Im dealing with along with a dead washer. Any help you can offer would be appreciated.

My husband and I bought a brand new front load washer and dryer set in 2011. We have had nothing but issues since the day they were delivered. First off the dryer, needed to be repaired after one load of laundry just went through. We were told that the thermostat went bad... needless to say we have replaced that one thing 4 times since we purchased them. Secondly the washer, this makes me so mad. I have 3 children, 2 of them have allergies and Asthma. I clean my washer regularly with vinegar and a special front loader liquid. I have mold in the areas where I put the liquids in. I have to take them apart every week to make sure they are clean. I leave the drawer open to air dry when Im finished with laundry for the day. I leave the door open and I still get mold everywhere. I do laundry on a daily basis, this should not be happening. Im so disappointed with this brand and I will never buy them again!

Stainless steel fingerprints and rusting are terrible. The storage doors in the freezer have an open bottom which allows items to slip out which is annoying. The fridge has ample space for all my items without being overly huge for no reason. Great for 1-3 people. The rest is perfectly fine.

I am following up on a review I submitted on April 22, 2015 about a Whirlpool refrigerator with french doors and bottom refrigerator. At the time, paint was falling off from the door as pictured in the previous review. This another chapter on this story and probably the closing chapter. A few months after the paint event which I could have lived for a while, the right door hinge literally disintegrated leaving the door without support. The door seals material is of such poor quality that they have disintegrated and the water condenses inside. The bottom photo shows hinge components that came off the door hinge on the kitchen floor. The second photo from the bottom up photo shows how the door scraped the plastic of the freezer door top trim if the door is not lifted to clear it. The second photo from top to bottom shows the door over the hinge pin if I am not careful lifting the door to clear the freezer door.The first photo from top to bottom shows how the door remains open if not lifted so that the door magnetic seal keeps it in place. It is very hard for me to believe that a country like the United States of America treats its customers with no respect. I met my obligation to pay the amount on the price tag of this appliance but I cannot say that Whirlpool did its part of providing a basic quality product. There is no consumer protection agency in this country to protect consumers from corporate predators that have no sense of a fair deal with a customer. So here we are, being abused by United Corporations of America. I hope the future brings a different understanding of the american people on these matters. Thank you for the opportunity to express myself on this matter. Next step... buy a foreign made appliance that will support another country work force... sounds familiar.

I purchased my Whirlpool refrigerator 8 months ago model # WRF560SEXM which is less than a year old and already Im experiencing problems already. I have owned several refrigerators in the past which were older models and less sophisticated, and all of them lasted well over 10 years with no major issues, so to buy a new refrigerator through Whirlpool and have it malfunction in less than a year is unacceptable. Customers deserves better than this especially at these prices.My malfunction occurred when my ice maker stopped working and the internal temperature stopped working altogether, which caused all my food to spoil which had to replaced which was very expensive which infuriated me more and because my service appointment was a week away. I LITERALLY had to order out for food and purchase ice. And if this happens again I will have replace food and order food out again. WHIRLPOOL dont realize the impact this has on its customers. I would definitely not recommend their refrigerators EVER!!!

Light bulb went out in the freezer. Come to find it is a led cluster with a circuit board only cost $30 to $100. Engineer should be fired. What is the reason to take simple bulb and custom bastardize into an expensive hybrid. Greed.

I purchased a Whirlpool Water Heater BFG1J5040T3NOV from Lowe’s and have had numerous problems. The biggest issue is having to replace the thermocouple three times. It works fine for about a year then I need to replace it again. This is tiresome and wasteful and Whirlpool should be ashamed. As a company that once had a high reputation, this is sad. I would not recommend buying anything from them, especially their water heaters. After repairing this one, again, I will look elsewhere for the next one.

I have used my Maytag washing machine weekly for the last 11 years... Never a problem. Just a well made, basic machine to wash clothes thoroughly. It does not have all the bells and whistles some of the newer models have, but it is a washing machine, not a video game.

I purchased a washing centre at Canadian Appliance Source. I paid to have it delivered, installed and for them to take away my old appliances. I had several issues and when I called the store, they sent me to Whirlpool warranty who dispatched a repair technician a few days later. With nothing solved to my satisfaction, I called Whirlpool again. I spoke to a customer service rep who gave these responses, she put me through to a manager who gave me the same responses. When I asked to speak with someone above her, she said she could put me through to another person at her level but noone at a higher level.I want to hear the same response again? Really? Her only other answer was to email the Whirlpool Executive, which will be my next step. This is a summary only of my experience of the first few days after the purchase.Problem: The first load I washed was 1 set of blue sheets with 2 pillow cases. The water didnt seem to cover the load but I thought when it started to wash, they would get wet. When I took the sheets out of the washer, there were several dry spots and some kind of residue on several areas, so not washed or cleaned as expected. I tried washing one sheet, same thing. Tech solution: Put in some wet items to the load so the washer thinks the load is heavier and will add more water, or add a bucket of water to the load, Really? Whirlpool response: The washer is working as expected. Really? Problem: I did a warm water wash, expecting the machine to dispense a mix of hot and cold AT THE SAME TIME making it warm water. The washer starts with cold water then stops and puts in hot water. I dont want cold water or hot water on this load I want warm as recommended by the manufacturer! Tech solution:Dont use warm water wash. Really? Whirlpool response: Works as expected. Really?Problem: Dryer is way too hot on the delicate cycle, not good for delicates! Tech solution: Use the air dry cycle. Really? Whirlpool response: Dryer is working as expected. Really?Problems I didnt even discuss: The load is really really wrinkled when it comes out of the washer. Who wants to have to go back to ironing everything they own? The washer tub and dryer are really really small! I should have read more reviews and headed the warnings! Comments: I purchased online, biggest mistake. The store will not take it back. Whirlpool will not take it back. Hindsight is 2020! If I could have given negative stars, I would have.

I am experiencing problems with keeping my pilot lit too. I checked the screen and this is not the issue. I have just returned from Lowes where I purchased the water heater and they informed me Whirlpool supplied kits for this issue and it was widespread. They mentioned a class action and went on to tell me they and all surrounding Lowes stores are out of the free kit and arent expecting anymore. Am I to feel lucky my water heater water didnt fail sooner only to feel unlucky all of the free repair kits are now gone? Lowes provided me with the Whirlpool phone number for help and they have just informed me it will cost me $35.44 plus shipping. I now see how widespread this problem is. This isnt right. I am very disappointed in the handling of this known problem! What is my next course of action?

French Door model WRF989SEAE01 - Fridge runs very loud after 3 weeks. Ice build up inside of fridge - back left. After numerous repairs, dealer replaced unit with new. Three weeks, loud noise again. After 7 months, the ice maker has quit, the freezer is thawing items, the fridge part is not cold enough (all settings have been boosted). Now Im concerned it is going to completely fail or burn our new house down. All new Whirlpool appliances in new home and this thing is proving to be extremely unreliable. Dealer is now out of loop (gave up) and told us to deal directly with Whirlpool. After 2 units and same issues, it has to be a design flaw.Can anyone start to move on a class action lawsuit or do I wait until it blows up or burns down the house? We are of retirement age, no kids, and our appliances have had NO ABUSE. Another acquaintance has same fridge about 2 years old and it has completely quit.

I just finished reading multiple complaints that sound very similar to my experience in 2014. I bought a fridge for a rental unit in Oct. 2013. The freezer malfunctioned and froze up in back, 6/2014. Had multiple repairs with the problem going unfixed. After a couple of months with my renter without a fridge and laborious system requiring multiple phone calls on my part to get an exchange approved. The exchange went thru. It was delivered the am of Sept 11. Guess what? It was dented on the side. The delivery personnel thought is was prior reject and it was an attempt to get me to accept it as is with a small cost reduction off the original purchase price. NO thank you! So still no fridge from Whirlpool as of 9/13/14 that is functioning from Whirlpool and yet to have a call back from Whirlpool regarding the mishap. No apology, no remorse, just the way they do business. I will say that my local HOME DEPOT was willing to send me a loaner fridge for my renter for his garage. NOT ideal but better than nothing and quite nice of them and an example of what customer service should be! Thank You HOME DEPOT! SHAME ON WHIRLPOOL! Not sure how this will end but obviously is common them after reading the reviews. I am now concerned if they do replace it again with an undamaged fridge it will repeat the same dysfunction pattern and I will have to go this painful process all over again! EEEEK. Refrig WRT771REYBOO, VS33469859 BTW I had to pay for spoilage of food for my rent on multiple occasions because the repairs work for a week or so and my renter would stock up the fridge and it would go out and he would lose food. Whirlpool gave me a 50 food spoilage card after much complaining bc go figure the warranty does not cover food spoilage but apparently the extended does. Go figure?

My Side-by-Side Whirlpool fridge which I bought very expensive in Colombia one year ago had the glass shelves totally cloudy and foggy. You could hardly see what was inside. 8 technicians were sent through the authorized center to meet warranties to check the fridge. The first 7 technicians(!) did not have a clue of what the problem was. After many calls, they sent a supervisor who discovered the problem and finally, after 10 months of this battle, they changed the fridge for a new one. But guess what?! I received the new fridge 2 weeks ago and the new one has exactly the same problem. I am very disappointed and I do not know what to do at this point. Going through the same process again makes me sick but losing my money and all the time invested in this product makes me furious. Is there any way that Whirlpool can help me through this forum?

I bought a Whirlpool over the range microwave in 2015, after about 6 months in I noticed that the microwave door was starting to crack. I thought maybe I bought a cracked one. About a year in the microwave is cracked. Pieces of the microwave are starting to fall on the food I am cooking. The last straw was when my 4-year-old was gagging and then choking on a piece of the plastic that fell from my microwave.