We purchased a Whirlpool Overhead microwave and Quiet Dishwasher in May of 2017. Within the first year, the microwave needed new sensors installed. The repair person said this was a design flaw and he was getting many calls. Then at 13 months, the dishwasher wouldnt drain. The repair person fixed the problem and left reset directions because this can commonly happen. Now at 18 months later, the drainage problem wont resolve even with the reset. Whirlpool extended the warranty by 6 months but wont cover this repair. Two appliances, two problems. Dont buy Whirlpool.

Dishes are very clean and the machine is very quiet. Only downside is the silverware in the door is not easy to load. The layout is very good with easy adjustments. Again, the downside is the silverware in the door is inconvenient. The easiest way to load is to basically leave the door partially open. With the door fully open you have to slide the silverware in sideways where it also tends to catch on other silverware. Perfect for 4 people. This was the best looking stainless steel dishwasher for the money. Whirlpool Gold Series.

Cabrio top loading washer - I have had this set for 3 years. The first 8 months it was fine, then came all the rust. I had to go to the BBB and file a complaint as everyone at Whirlpool would not help. Last year they finally replaced the top, and now, its rust yet again. I rinse and dry the machine when I am done using it. The repair man said it was because manufacturers are not using primer and just one coat of cheap paint. What now? Ill see if I can get the lid off and sand it and use rust preventer on it. Never again, I should just junk this piece of crap and Whirlpool should shut down if they cant make anything worth our hard earned money.

In 2005, I purchased a Whirlpool front-loading automatic washer for $700 plus. The machine had to have repairs on it several times at my expense. Then in 2010, I had to replace it and spent another $700 plus on the same type of washing machine. Whirlpool would only discount $100 of the cost. The second machine three years later is now also needing repairs. I spent a total of over $1,400 in 7 years on two washing machines not including repairs and parts. It also took forever to find the parts, so I went without use of a washer for one month. I called customer service and said they couldnt do anything for me the second time around with them. I will never buy another Whirlpool ever! You would think a company would care about their customers but they dont. They make their stuff cheap and charge an outrageous price.

A factory authorized technician came out this morning and repaired the washing machine. The bolt had come off of the pulley, which then fell off and burned through the guard, and then burned into the insulating on the bottom. The technician said this happens frequently. All that needs to happen is to have a Loctite bolt holding the pulley rather than a plain bolt which comes loose with the vibration. All Whirlpool had to do was spend a couple cents more for the proper part which would avoid potential fire! I should not have needed to have had my home put at risk, needed this service call or pay all that extra money because of their poor workmanship and design failure. This should be a recall item, and all costs incurred by the consumer should be covered by Whirlpool.

Mine came new with the home I purchased 3 years ago and so far I have had no problems at all. The only drawback is that if it is on, you can hardly tell it is running so if you forget you might interrupt the wash cycle unintentionally. It does an excellent job on dishes and the stainless steel front is easy to keep clean since there are no mechanical knobs or switches, you can just wipe it down and be done in less than a minute.

This Whirlpool Washer Mod # 4800XQ2 eats holes in all of my clothes, came from Lowes. I still have the sorry machine.

Im happy with my 9 year old purchase. They are front loaders and they sit too low for my comfort. The available pedestals cost hundreds of dollars for a pair...that I do not want to spend. I have not had any repairs needed.

Whirlpool Cabrio - Clothes come out of the washer wrinkled, twisted and soap stained. I use the exact soap products they recommend in the proper amounts. Bought them in September of 2014. Wish I could return them. Too low of a water level that cannot be adjusted. Not fully rinsing the soap out of the clothes. Washing takes twice as long as with my former 25 year old washer. Dryer is new technology and energy efficient yet wont remove wrinkles from permanent press clothes.Uses hardly any water so clothes must be rinsed at least one or two times to get the soap spots off. Clothes always come out extremely wrinkled. Not all items can be put in the dryer so ironing is back in my life again. Some items come out so twisted and wrinkled that ironing wont even help. Dryer isnt much better at all and shirts and pants always have some wrinkles. Have had to bring some items to the dry cleaners to bring them back to a non wrinkled state. Whatever is saved in water and energy is more than made up by ironing and dry cleaning. The company representatives have sent service people out twice and they both said that the machines are performing as they were intended to. I do smaller washes and wash more often to try to get better results. I dont. Even though it is extra large capacity items such as blankets must be washed more than once as the water does not wet the entire blanket.

In July 2018 I purchased a coin operated commercial front load 27 in washer and dryer. It was placed in and used in a six unit apartment building occupied by 8 long term adults. Prior washers and dryers had been operational for years with minor repairs at times. In June of 2019 the interior cement center balance on the top of the washer drum broke with resulting damage to screws securing the center balance and potentially other unknown parts. This was reported to Whirlpool customer Care service and they referred me to one of their a repair services. The repair service in about early August repaired the washer.In late September 2019 the cement balance broke a second time and this was again reported to Whirlpool service who requested I notify their recommended repair service. On inspecting the washer the repair service stated the entire washer was required to be rebuilt. The labor for installation of would cost me $1,125 with Whirlpool providing the parts under their warranty. The $1,125 labor cost was just under what I paid for a new coin operated front load washer. I reported this to Whirlpool whose supervising staff, without any inspection of damaged washer as to determine whether the washer was fit for its purpose when sold as a commercial washer, rejected any replacement of the less one year old washer and insisted they would only pay for the parts and I would have to pay for the labor, particularly when the both the cost of the replacement parts and the labor would be substantially in excess of a new machine. Due to time and effort constraints the problem was resolved by simply dumping the defective washer and purchasing a new commercial front load washer from a more responsible company.

We bought a Whirlpool French door fridge model WRF989SDAM00 in 2013 and were impressed by how it looked in our kitchen. Its December 2015 and things have started to go wrong. First the freezer stopped freezing items completely and found out that ice had built up on the cooling tubes inside the rear freezer wall. Had to be taken apart and thawed with a heat gun. Now the freezer freezes on and off and the ice maker is not making ice properly and leaking all over the left side of the fridge. Went to Sears {place of purchase} and we were asked immediately if we had purchased the extended warranty. We hadnt and were told Sears could do nothing and that these newer fridges have a tendency to have trouble within the first couple of years and thats why they recommend the extended warranties. Really a $2500 dollar fridge a couple of years? Had a local appliance repairman look at it and he said the compressor was bad. $500.00 to fix. Boy do I regret buying this thing. These big companies just walk all over us consumers.

My husband and I remodeled our home and needed a new refrigerator... I wanted to try a Samsung, but after exhaustive research on my husbands part, he insisted we purchase a Whirlpool fridge... From the get go, I have regretted that decision. The main reason being the door on the L side of the fridge does not close completely. Sure, it alarms for a time, but what about all the times I close the door and leave the house. I have had to dispose of more groceries than I care to think about... Never again will I purchase anything by Whirlpool!

The Whirlpool repairman left today after replacing the burned out motor on my 5 yr old dishwasher bought in Feb 2012 and installed July 2012 as did not arrive from Quebec to Surrey BC until the end of June 2012. So the Finish dishwasher detergent was in the dishwasher as samples and coupons and recommended this Finish for use in the new dishwasher so I stupidly believed them and used it. Well last week my dishwasher stopped working after it started and turns out today the cause was from the Finish dishwasher detergent. I was told today after paying 393 dollars for the repairs. Not to use Finish anymore or I will have the same problem. To only use Cascade. So what is a person suppose to believe.

We purchased our basic Whirlpool refrigerator model # WRT318FZDM05 from Lowes on September 13, 2019. We bought one of the more basic models available because we have owned higher end fancier refrigerators which have had multiple problems and not worked. So this is the 18.2 cubic feet top freezer model. About six weeks after owning it (conveniently just past the 30 day return window at Lowes!) we began to notice that our freezer wasnt freezing properly or making enough ice. There is only one control panel in this basic fridge so we turned it up. While this cranked up the freezer, the refrigerator compartment began to freeze its contents. So we had to choose between soft serve ice cream and refrigerated eggs and milk or hard serve ice cream and frozen eggs and milk! Finally after the holidays the certified Whirlpool appliance technician came out and recommended a repair with replacement of start device and control board. His report: Freezer not freezing, found the compressor turning on and off. The refrigerator was not even 4 months off the floor and the problem began when it was only 2 months old! When you call the Whirlpool number heres what they say: Welcome to the Whirlpool customer exp. For over a century weve believed in everyday care. Lets see how we can care for you today.Well, when someone calls with a very recently purchased refrigerator whose START DEVICE and CONTROL BOARD no longer work properly that person should be able to return the defective appliance and get a new one. Nope. Not with the Whirlpool experience. You are told that youll have to wait and see if those devices which are ten days away from being replaced in your new refrigerator will fix the problem. So basically NO do not buy from Whirlpool. Turns out a century of everyday care (??) hasnt taught them much about how in this century people need a refrigerator that works everyday!!!!

I had problems with the door closure on day 3 of my French Door Refrigerator Model # WRF560SEY. The flap on the left door that seals them fails to fold back if I open the right door first. Which didnt seem like a big deal until I tried to close them and have to remember to close the left door first or itll bang against the right door and Im afraid itll break that piece off then the refrigerator is worthless. The manufacturer drop shipped a new piece, after several attempts of adjusting the closure, and it still does not work. I have written Whirlpool and am told they have a new door on order but it will take 6-8 weeks, that was in March. Now when I contact Whirlpool no one ever returns my calls or emails. I have had the refrigerator only for 15 months and I have fought with either the store or Whirlpool since the third day of owning it. No one cares as long as the appliance is paid for. I will never buy another Whirlpool appliance.

Ive owned whirlpool appliances for forty years or more, and have been consistently pleased with them. My first washer and dryer lasted eighteen years while raising a family. Brand X lasted eight years with at least four repairs before we dumped the set. We moved and sold one set with the house, but my newest washer and dryer set is eleven years, and works fine. Ive had at least four ranges. We sold two of them with the houses, but theyve all been fine, just bought a snazzy new Whirlpool range as an upgrade. Im on my fourth Whirlpool refrigerator, but again we sold one with the house and we upgraded one perfectly good Whirlpool refrigerator to a bigger side by side with icemaker. Third whirlpool dishwasher. Weve moved a lot, leaving behind appliances and buying new ones. Sure, Whirlpool appliances break down, but they sell zillions of them, and you never hear about the zillions that never break down.

I purchased a fridge from them a little over a year ago. First and LAST EVER. The freezer door started to sag and when I called them I was told my warranty expired a month ago. Had a Whirlpool service person look at it and told me that the cost is $110 plus $45. I said that is fine. They scheduled another appointment but I received a call 12 minutes before the time expired (as you know they say in the afternoon and no exact time and they said between 2 and 4:30) and the guy asked me what is wrong with the fridge. I told him that someone took a look at it a week prior but I had to go through the whole thing. Then he said that they dont have the part and I have to wait for a week. This was a Saturday before Xmas and waited all afternoon to be told that was very upsetting. Any how I called customer service and spoke with a Michelle. She said she is going to try and find out if she can waive the additional service fee, arrange the time and will comp the parts (around $15). After 45 minutes on the phone I had to jump off for a business call so Michelle said she will email me and I gave her my email.Few hours passed and no email. When I called back the idiot that answered the phone kept saying that the warranty is out and I need to call another number so I asked for a supervisor. I was on hold for 11 minutes then I was hung up on. I called again and asked for a supervisor. Spoke with Benjamin (Opt# **), he said that Michelle notes did not state anything about help in possibly waiving anything and that I refused the parts. I was furious. What a LIE. Long story short he said they cant waive anything and I should call the scheduling number for any help. I asked to speak to Michelle and guess what the answer was... SHE IS BUSY. What the hell. The service is well below zero as well as the quality of the product. I am going to send a letter to the office of President (Jeff Fettig) Whirlpool Corp. 2000 North M-63, Benton Harbor, Michigan 49022-2692. It is so sad when corporation are so big that little people who buy their products dont mean much to them.

I have bought and used other dishwashers (different brands). They lacked quality, quiet operation and efficiently and effectively cleaning dishes, pots and silverware! My Whirlpool dishwasher is far better than all of them. It cleans and makes my dishes sparkle. I would not buy anything but Whirlpool in the future.

Cabrio Whirlpool washer - I hate this washer. Had it for about 3 years now and it will not spin out and does not give a code. Called a service tech out and they cannot find anything wrong with it. The water goes out but will not spin. It sits on 20 minutes and does nothing. Will not buy another Whirlpool washer. Wanted a good washer and got a piece of junk. Will not recommend it to anyone else. Think Im going back to the old style.

I’m a 69 year old married man who has probably owned about 8-10 clothes washers during my life. I purchased my first Whirlpool washer about 1 1/2 years ago (Cabrio - model WTW8500DC2). It began leaving sediment on my clothes immediately, even though I followed the specific washing instructions. Whirlpool sent 3 different repairmen to fix the problem, each indicated there had been problems with this machine. None were able to fix the problem. When I called Customer Service for the 4th time, they refused to discuss the problem. They said there was nothing wrong with the machine, it was my problem, I must have too much “lint” in my clothes. Haven’t had that problem for 69 years, but this was their way of handling the problem. They refused any further help. I would discourage everyone from buying a Whirlpool product. I absolutely do not back their products. You are on your own!!

It works great, it looks great. I been having for many years, and never gave me any problems. I do love nice microwaves and Whirlpool is a great. I would recommend it to anyone that is interested.

I purchased this Deep Cabrio Washer and Dryer a year ago. We moved into our new house and put in the new washer and dryer. During the first load in the washer, the spin cycle blew the ring right off of the hose and flooded our new laundry room and bedroom in the basement. My husband had to put a clamp on it to secure it. The washer does not wash the clothes, in fact you have to always wash it under Deep Water and wash it twice using twice as much detergent as you normally would. This washer is horrendous. My best friend bought the same one at the same time and she hates it just as much as I do as it does not clean clothes. Whoever designed this washer should be fired from Whirlpool. Im hoping through Nebraska Furniture Mart and Whirlpool I can find a solution.

In Feb. 2014 we moved into a new Condo and bought all new kitchen appliances, MAKING one mistake, a Whirlpool side by side refrigerator, Model WRS322FDAM 01. It had to be ordered and was received by Lowes on March 10th. Letters from Whirlpool told me that their service warranty had ended as of 2/1/15 which predated our receipt of the fridge. It is a bit noisy with the ice maker, and when it fills up with water, you can hear it, and yes, the ice does fly a bit when you put it into your glass.The worst thing about this piece of junk, is how cheaply it is made. The materials used must have come from the rejected pile of parts. Its just my husband and I, no grandchildren/children and very little company. So, the fridge received average use and then within 6 months, one of the drawers cracked at the back. I tried to glue it back together myself because I was told that it was not a covered item??? My repair lasted a few months and then came apart entirely. When I removed the broken shelf I noticed something around the LED light on the liner in the back of the fridge. I pulled out the meat drawer and found a crack that began at the bottom of the light and had moved about 3 inches to the left, and another one that began at the right of the light and that was about 4 inches or so.Life intervened and when I looked again, the right side crack had split and deepened and it had now crossed over to the rounded edging connecting the back liner to the side liner. The left side crack had also moved further to the left, and is now approaching the side corner. I spoke with Whirlpool and they sent out a repair company who e-mailed a photo of the cracks to them from our home. The company response was that they would cover the crack with 482395 liner tape. - this was their idea of a repair.I then spoke with a Lowes representative who agreed to send another repair firm out. Well, they came today and when they spoke with Whirlpool, they were told to order an Epoxy kit (# 8212572) - this was their version of a repair. I spoke with a supervisor and told her that they were not repairing the liner, they were just placing a bandage on top of the crack. I compared it to owning a new car but having cracks in the dashboard. In this case the dealer would place tapes over the cracks instead of just replacing the dash. Neither response from Whirlpool was a repair. All they were doing was hiding their piece of garbage. She disagreed and would offer nothing further. I told her that I was going to bring this to the attention of any consumer group that I could, and might even see if a class action suit could be brought to bear as there were many other reports of cracked liners. We are totally disgusted with the product and its manufacturer. Whirlpool used to have a good reputation, but after this, it is now at the bottom of the garbage barrel.

Three years ago I bought a bottom freezer Whirlpool Gold refrigerator from Lowes. Two days after it was installed, I noticed a pool of water on the kitchen floor. This happened again. I called Lowes and they brought out another refrigerator, same make and model, and took the first one away. A year later the same thing happened. I had it repaired - quite an ordeal for the technician. He had to order a part and found it difficult to actually get into the freezer. Now after a year and a half approximately the same thing is happening. I cant afford to continue the repair bills and dont like the inconvenience (what if this happens when Im away from home?). The pool of water is substantial - its as though the defrost is simply emptying through the front of the freezer onto my floor.

Bought new Whirlpool duet washer 4.0 couple years ago. Started making load noise. Started checking and its the rear bearing and sounds of it will cost more to replace than to buy a new one. Found this page and after reading review after review, I will not spend a dime to fix the junk product from Whirlpool. Going to put in the dumpster and never buy another Whirlpool product. I have never seen so many complaints about a product and many being the same bearing problem. Where is our recall process? Its ok to rip off people over and over with no consequence. And why do large chains keep their product? Guess theyre in on the rip off.

Worst service ever. This is my 4th refrigerator (I have 2 homes and moved a few times) and I have NEVER heard of a compressor going bad in 8 months. This was a new fridge, and all of my food went bad along with my infants milk. I cannot express how upset we were, and Whirlpool told us that they cant do anything for us, and it was just something that happens. Basically, they told me, Sorry for your loss... you should buy a longer warranty since this is not covered if it happens after a year. This is Whirlpools way of telling me, we dont care if you use our product. I am amazed that they wont give us even a credit for what happened. NEVER BUY WHIRLPOOL.

I purchased a brand-new, $4600 36 gas range online. They finally installed all appliances by 10:30 pm last Friday, July 8, 2011. On Saturday, July 9, 2011, I woke at 2 am to weird smell (gas). I opened all the windows and went back to bed not sure since we never had gas before. Gas company came out that day and determined that the burners were bypassing gas. Jenn-Air said it was normal for some gas to come out and that they have sent the repair technician out three times to not find any leaks. The gas company red-tagged the stove saying it was hazardous. Jenn-Air has terrible customer service. I was on the phone Monday to Friday this week, every day talking with safety managers to supervisors with no results. This will be the LAST Jenn-Air purchase EVER!

Two and 1/2 years prior we bought a new whirlpool range - W10201511 WHT. After one year we had to replace a computer module at the cost of $500.00. One year later we encountered the same problem. Today we went and bought a new Kenmore stove rather than keep putting good money after a bad Whirlpool product. Very disappointing.

We bought this washing machine in 2013 from Plass, an appliance store in Chicago that is now out of business. The top loading plastic lid that holds the glass piece snapped and broke. I called the company, and they said that there is not a recall but that I could order parts. They put me on hold, and 10 minutes later, I was on the phone with a company in Missouri that wanted to sell me a lid for $219.38 plus tax and shipping. I am surprised to see that others are having the same problem and that there are no recalls from Whirlpool!

We purchased Whirlpool Cabrio Washer Model #WTW7300DW0 and Dryer in 2013 from Home Depot. The washer is the worst appliance we ever owned. It makes a horrific metal rubbing noise during agitation. The Whirlpool assigned repair service provider, after 2 trips and $300 has been unsuccessful in repairing the problem. Even after he called Whirlpool direct for assistance. Given that we used a Home Depot Gift Card for purchase, the repair expense is rapidly diminishing any benefit to keeping the machine. Well not even consider purchasing Whirlpool again.

We purchased a Whirlpool hot water heater approximately 4-5 years ago and have had problems with the pilot staying lit. I contacted Whirlpool and their trouble shooting included doing a draft test (I am a teacher not a plumber) and removing the closet door that houses the unit. I am very frustrated by this entire ordeal and would like if they would replace the entire unit. At this point I dont want another Whirlpool product. The plumber made a service call at 12 noon and by 3:30 we had luke warm water and by 6:00 pm the water was ice cold! I will never recommend any Whirlpool products.

I have had my refrigerator for more than 10 years. It is a standard refrigerator with no extras and I have never had any problems with it. I think things that dont have too many extra built into them are better with not so many things to break down.

Bought this model #WTW8500DC from Lowes in 2015. Ever since had problems. Stopping in the middle, not starting, recently keeps running water, lid lock issues, had multiple service calls and multiple hardware changes, paid extra for extended warranty from Whirlpool hoping that within a year all problems would be gone after so many repairs. Boys I was wrong. After spending around $1200 between this machine and the extended warranty, three year later after the warranty expired now I am stuck with this non-functional piece of junk and looking for another washing machine. Would love to hear from Whirlpool if I stumbled upon a lemon, or three year is expected life of their $1000 plus machines.

This stove was in my house when I bought it. It has a glass top on it with marks for each type of burner below. There are a couple of different size burners which makes it very useful. The only problem is with the glass top feature. It gets marked easily even when you try to be careful and many of the marks will not come off with anything I have used. The marks are so prevalent that I would never buy another one.

The Whirlpool engineers need to go back to design room sober on this machine. It is only a year old and still I have to run one load two sometimes three times just to get clothes clean. How is this energy-efficient? I have tried all of their so-called remedies. Paying such good money for a lousy and lazy appliance is hard to swallow!

Purchased a Whirlpool hot water tank from Lowes 5/12 and have had NOTHING but problems with it since day 2. The tank I replaced was around 20 years old, never a drip, never a problem, it just finally rusted through.. Well this piece of JUNK I had installed is just that JUNK.. I have been in contact with this company many times, they ALWAYS have a new story. I replaced my old thermal expansion tank 3 months after buying this JUNK because I was told it could be that. Well that didnt fix anything and cost me $60.00, then it was pressure relief valve, ok, another $20.00, nope not that. Well back on the phone and emailing this company, now they tell me I am not vented correctly, because with all the repairs being done on this tank, my Son noticed the top plastic pieces melting. Well back on the phone I go, and of course Whirlpool tells me, its me again.. Had piles going into my chimney replaced, no help, replaced thermal expansion tank again, no help, replaced pressure relief valve, no help. So sick of cleaning up water I want to throw up. Well I now know why they say, do not return to store where you purchased it, because it is bad business to have Lowes parking lot, looking like a Whirlpool graveyard for their product. .

Started researching online about a week ago because my dryer was making an awful noise. Found out that the new idler pulley system the company used in my Whirlpool cabrio washer & dryer model (WED5500XW0) was so ineffective that they have since started replacing it with the old part #691366 they used to use. Also I am having a problem with my washer not spinning all of the water out of the clothes. Found out that this is a common problem with this model (WTW5500XW0).Had a certified repairman out to replace the dryer idler pulley system. He also calibrated the washer to see if that may help (it did not). The repairman said that some of the Whirlpool washers had been recalled and he had actually replaced some control panels and that seemed to work. He suggested that I contact Whirlpool. So I contacted Whirlpool, thinking that they obviously knew that there have been many problems with these machines (idler pulley part being discontinued & and recall on SOME models), and thought they would be more than willing to rectify this problem. Well think again! The two young ladies that I spoke with sounded like robots, Unfortunately, you are not within your 1 year manufacturers warranty so there would be nothing we could do at this time. Although I must tell you, the second young lady I spoke with did offer to sell me a new washer at a deep discounted price of $386 (which is only $86 more than fixing the washer). I think everyone who has a problem should contact Whirlpool and express this dissatisfaction. And if you are shopping for a washer and dryer, stay away from Whirlpool because their customer service is disheartening.

This washer was purchased on 12/21/2007. It was in a vacation home that was rarely occupied, therefore washer not used much. On 7/23/2008 the cycle switch was replaced. On 7/20/09 the same problem occurred. The washer may have been used 5 times during the year. The handle and rim also needed to be replaced. On 8/31/09 the switch and handle were replaced again. On 2/5/13 the door latch was BROKEN AGAIN. Now on 7/10/15 the door latch, start switch and cycle switch are broken again... DO not buy WHIRLPOOL products.

Love the bottom freezer & french doors. Unit uses way less energy than older fridge. Did need a new evaporator but it was covered by a recall. Happy so far. Love having icemaker in the door so it doesnt take up freezer space.

We purchased the Cabrio washer & dryer with 6th Sense technology in 6/2007. What a mistake it has been. We have had 3 F1 error codes that a repairman has had to come fix all about a year and half apart. It makes crazy loud sounds if it decides to actually spin in the final spin cycle. It normally does not spin. It just always flashes UL for unbalanced load. We are extremely dissatisfied with this set. The dryer heating element has gone out also. We just purchased a new part. Prior to this, we had a hand me down washer & dryer that worked excellent. We regret getting rid of them, and now need to purchase a new washer & dryer. Whirlpool ought to stand behind its products and get this fixed.

Our Whirlpool Cabrio Washer did a decent job for the 3.5 years that weve had it. Last week, it stopped spinning properly after rinsing, leaving the clothes quite wet. The repair person said it needs a new control panel and is not worth repairing. So, we have to buy a new one after such a short time. Very disappointing. Next time, well try another brand and buy an extended warranty this time. Buyer beware!

The duet washer is just over one year old and started showing F25 code on screen. It had been making a really loud noise in the spin cycle. Last week, a really loud noise and then the loads wouldnt be spun. There was a puddle of water on the floor near the machine. We had a repairman out today and he stated that theyre repairing these machines all the time. He stated it was the bearing and that theyd been told that Whirlpool had installed bad bearing from a different supplier. I called the Whirlpool experience and after 4 minutes and 19 seconds, I actually spoke with a service rep. She said since my machine is less than one month over the one year warranty, Id have to call the extended warranty people. I asked for a supervisor and after 2 minutes and 38 seconds, she came in line and wouldnt budge from her story. They also stated that there are no service issues with this model washer. Extremely poor attitude and Whirlpool is doing everyone, whoever purchased a duet washer, a terrible job on these washers. At least, Ive now found out that there are a lot of other folks out there with the same problem. We need to get some attorneys to start a class action just like the mold/smell customers did already. Sad, sad day for Whirlpool as Id been a customer all my life.

I purchased a Whirlpool duet front load washer on 21 Apr 10 and it has experienced a major failure. It needs a new rear tub and basket, and the parts alone costs $700. The machine is barely four months out of warranty. After a lengthy conversation with a Whirlpool customer service representative, I was told that without an extended warranty, they were very sorry and there was nothing that they could do for me.

Dont buy their produce!!! My refrigerators bought in January 2017 and just use 9 months. It breaks and repairs 3 months. It cannot repair and Whirlpool will refund for me, but I wait long time and no any answer. I try to call Whirlpool customer service. Their staff hold me long time and tell me they will be call back... Oh my God!!! I left my refrigerators 3 months ago. Whirlpool did not care the customer. Terrible company!!!

HE washer does not clean well. I followed all instructions for detergents, settings, etc and it has not improved. Leaves white marks on dark clothing. Does not use enough water. Contacted Whirlpool and they were not helpful. I would not buy this product again!

Whirlpool Gold Series gas oven with Aqua Lift. Very unhappy with this oven. Cons: Aqua Lift technology doesnt work AT ALL (manual cleaning required); stove top hard to clean; 2 front gas burners are super burners which is fine for boiling water, but too hot for regular cooking. Would be better to have one super burner in the middle or back but two upfront is way too hot for regular cooking, even on lowest setting. Was going to use spray cleaner but cannot on convection ovens. In a bind what to do except scrub with Brillo. Anyone used Brillo?

In 2008 bought cheaper Whirlpool washer, had to return it to Lowes. ELLL DUMOH (me) buys yet another Whirlpool Washer from Lowes; a Cabrio. The Cabrio ONLY worked 3 years, and started having problems with not emptying or just continuing to drain and beep. The Whirlpool Customer Service lady is pitiful. Yeah... I can SELL you another set of shock absorbers... that might help. I can SELL you a recirculating pump or a drain pump... Pitiful, sorry attitude. Goodbye Whirlpool.

We bought a Whirlpool 2 years ago. It is an upgrade for us. Has features of ice, light, temp, water fill. Other options, too many to list. Upper 2 door, pull out 3 drawer with freezer. Lots room. Very convenient. Would fit a family’s needs. Great for a handicapped person.

Bought a higher end Gold Series French door refrigerator. Immediately the door would malfunction and the the piece that pops out to seal the gap between the 2 doors kept piping out when the door opened...They came out and replaced it which did nothing...The repairman said we have to open the door slowly...Give me a break...Have a older cheaper model that is almost the same and its always been flawless.Now in year 2...the whole system shuts down out of the blue and thaws everything then suddenly works for a few months...Repair guy says cant do anything if he doesnt see the problem...Just got back from long vacation...We turned off the ice maker and emptied...Returned home to damaged wood floors and a bin full of ice...System reset when it restarted and started making ice...2 years old and we have a Samsung on order and the Whirlpool is going in the trash...Weve had many whirlpool products and the defects are getting worse every year...Absolutely done with them!

Old stove does the job. I need a new and updated one. Need a warming drawer. Lower drawer does not close properly anymore. Paint on back panel is chipping. We are limited to range choices because of space.

We bought a Roper refrigerator about seven years ago. Less than two months later two of the cheap plastic door shelves broke and we had to buy replacements at over $20 a piece. Since then weve had to replace one more. Tonight another one broke so well have to fork over another $20+ to replace this one. I checked the Whirlpool website and they have the exact same flimsy plastic shelves as the Roper. I will be in the market to purchase at least three refrigerators in the next two years and you can bet that they wont be either Roper or Whirlpool. My advice to anyone in the market for a refrigerator to steer clear of these two brands as their shelving is cheap and shoddy.

In 2009 I bought 2 (yes 2) machines (one was for our daughter). I also took out 5 year warranties on both (good job I did). Within the first month on our machine the paddles flew off and after a bit of a debate with the insurers we had another machine (same model). Within a short period from date of purchase both machines had a number of faults - circuit boards, weights that came loose! and bearings going. There are other bits but too extensive to list. To be fair to the insurers they were no trouble (it really is the inconvenience of being without a washer and having to schedule time to get it sorted out). I will never ever buy a Whirlpool as all of these (3 in total) have been a nightmare and ours is sounding noisy again (it only had a new drum 12 months ago for bearings - yes you need a new drum for that £200 in all!!) so I am really glad that we have the insurance. When that runs out and the machine is dead (whichever comes first) I think we will will be buying either a Beko or a Samsung that are getting really high ratings. Anyone reading this might wonder why did we buy these in the first place. Well a colleague of mine at work had one and said it was fantastic (she had children so used hers a lot) hence me buying them (and they were not cheap by any means, so thought we were getting a cracking pair of machines....cracking, yes they might as well be as a chocolate fireguard has more reliability...WARNING DO NOT BUY A WHIRLPOOL WASHING MACHINE - IT COULD DAMAGE YOUR SANITY! AND FAITH IN HUMAN BEINGS TOO!!!!!

We purchased a Whirlpool Cabrio about 3 years ago. Have never really like it. It doesnt add enough water to the wash cycle unless you use the bulky setting, which fills the tub up the entire way, so wastes water. It would have been nice to choose your water level like you could on the old machines. Now it wont drain completely and wont spin totally. Ive tried using the drain/spin cycle 2-3 times extra and it still wont spin all the water out. Ive noticed that there is still water in the drum, you can hear it slosh when you move the drum, so I wonder - has anyone ever been told there is a filter in there somewhere that might be clogged keeping it from draining completely? My husband thinks that maybe all the water in the bottom of the drum is not letting it spin because its throwing it off balance. And yes, it stops before the cycle is complete and just sits there and blinks and you have to unplug it to clear the cycle. What a pain. We will never again buy a Whirlpool and I absolutely do not recommend Whirlpool washers. I have a Maytag as well and have not yet had problems with it. Bought it at the same time we bought the Cabrio (2 households). At least the water levels in the Maytag are a little more normal. You can wash more than 1 pair of jeans and get them clean in the Maytag. For those of you with the problem of the clothes not smelling clean - try running the clean cycle with a cup of bleach about once a week. No clothes in it - just a cup of bleach in the bleach dispenser and nothing else. Works for us.

I purchased an Electric Whirlpool Aqualift convection range in November of 2012. This product is garbage! The oven doesnt work well (temperature is always off), the Agualift cleaning method doesnt work well. You have to self-clean to clean it. The most troubling problem is that just after a year of owning it, the finish on the control panel started to crackle. I called Whirlpool, and all they can do is send me a replacement part for which I have to pay for and have installed. My last GE range lasted over 15 years. This range is garbage from day 1. Hate to see what it will look like in another year or if it will be working at all. BEWARE - DO NOT BUY WHIRLPOOL PRODUCTS!

I purchased a Whirlpool refrigerator from Gerhard’s Appliance, Glenside, PA on 12/15/2011.There have been problems with the unit since it was delivered on 12/19/2011. The doors were not the same height. There were stains (which looked like rust) on both doors. A shelf on the door and one in the fridge were missing. One of the deliverymen adjusted the door height then, and the door has been creaking on opening/closing since. That door has been replaced, but the problem continues. The freezer (which has an icemaker/water dispenser built in) started to produce ice on the inside of the unit door and on the wall surfaces. Attempts made to rectify the problem were unsuccessful. A new freezer door was ordered. After the door replacement, the frost problem got worse. I can fax you a copy of all service contacts so far (at least 7). Please help me replace this lemon.

I have been buying Whirlpool appliances most of my married life. Our most recent washing purchase is the worst machine I ever owned. I have ruined more clothes, rugs, sheets and towels, etc. than I ever have in my 45 years of doing my own laundry. In fact, I do not EVER remember a washing machine destroying any of my articles. I just pulled 2 almost new rugs out of the washer only to find they have been destroyed! I am pretty sure it is the extremely fast spin cycle that is destroying my items. I know it cant be the agitator because it doesnt move fast enough to even clean the clothes. And the stupid load sensor is absolutely worthless! It does not dispense enough water to even cover the clothes let alone clean them. Go back to the old machines that did their job without destroying anything and actually cleaned the clothes with an amount of water that I chose. I ABSOLUTELY HATE this machine.

We purchased this model in July of 2019 and have had nothing but problems with it since. The design is really bad - if you set the temperature on the ideal setting, everything on the top shelf freezes solid. If you reduce the setting to the one below ideal, your freezer doesnt get cold enough to keep ice cream hard. The ice cubes are a little more than half the size of our last Whirlpool refrigerator and the unit is noisy. Weve had Whirlpool out to work on it 4 or 5 times in the first 6 months and twice weve had to throw away food due to the unit not cycling on and off properly. One of the technicians told us he spends a lot of time working on this particular model - evidently, it has a lot of issues. We are now using our old garage refrigerator while we try to get Lowes to give us a refund on this piece of junk.

Purchased Whirlpool Dishwasher 1 year ago. I use the Dishwasher once a week. When the Dishwasher was originally installed, immediately I noticed when dishes were placed the racks, there is an annoying squeaking sound. I am not exaggerating but the noise can be heard from my sidewalk outside! I called Whirlpool and a technician was sent to my residence. There is nothing wrong with your Dishwasher. I was told to Grease the racks. One year later I still have the same issue! I placed the phone near the Dishwasher to have the Customer Service Rep hear the Loud Squeaking and to no avail. I will never ever buy another product from Whirlpool. Now the latch will not close to the door! I rarely use this appliance, only placing dishes and utensils. No Pots and Pans!!!!! This is going to be another huge bill I will be responsible for paying and I dont feel it is of my own doing. It seems to be apparent that Whirlpool does not stand by their products!!!! I am sure they are aware of all these issues, customers are complaining and nothing seems to be done from reading some of these posts. I am wondering why they are still in business.

I bought a NEW Whirlpool 40 gallon, natural gas hot water heater from Lowes in May 2012. January 04, 2014, the main electronics failed that controlled everything. It has a 9-year warranty (after 1 yr.- parts only). What failed was the Gas Control/thermostat unit, and it takes a HVAC-trained person to replace it. Yes, theyd send the part - free, but required me to pay for installation. Talking with an HVAC business owner, he said hes replaced about 30 of these and he surmised that Whirlpool KNOWS that nationwide, over 10,000 needed replacement yet Whirlpool cares less. Ive had trouble with other Whirlpool products, so when my appliances, etc. go bad, I will NOT replace with Whirlpool products.

I have a nice basic fridge, 2 side by side doors on top and a freezer on the bottom. Also has ice and water on the door. It does exactly what it should do, keep my food cold! Works great, lots of room and has adjustable shelves. No weird electronics to break. Had it for 3 years and I love it. Also, its American made which is important to me.

I purchased a washer and dryer through Best Buy. I had already decided on what I wanted and have purchased Whirlpool appliances in the past including washers and dryers. I tried other brands and was disappointed so I wanted to go back to using Whirlpool w/d. I was encouraged to purchase this set because it was on sale. Worst mistake I ever made. I am so disappointed! I wish I could go back and do over. I would have gladly paid more for what I had wanted instead of saving (supposedly) a little money. I personally think they were trying to get rid of these models because they are awful and I have had so many problems doing a job I already dont but this set makes it worse. The washer is constantly off balance I think because you have to be so strict in how you lay in the laundry to the washer! Now the dryer takes even longer to dry my clothes than my twenty year old set (Maytag) which wasnt that bad. Is there any kind of trade-in I could do model: WTW4900B to get the set I really wanted (the models with glass top on washer and glass door on dryer)? I purchased this in April 19 of 2014. I hate it!

Have a Whirlpool side by side about a year and a half old. Fridge started getting warm, so when I contacted the Whirlpool co, they informed me and sold me a year warranty to cover what the problem is and anything that would go wrong in the next year. The warranty is through Assurant. After contacting them, I found out they could not have a repairman out for another week. Wasnt happy, but nothing I could do. They found out the compressor was bad, ordered the part which showed up the next day, but could not come out to install it for another week. Getting more upset. Put it in and my fridge was hotter than before. Called and they could not have anyone out for (you got it) another week. The new compressor was bad. Ordered a second one, came the next day, and they put a rush on the repair so I only had to wait 4 days this time. Guess what, it still does not work. Had to wait another 4 days for someone to come out. So tomorrow is the day. We shall see will it be another compressor and another week to put it in? I never heard of any company stretching a repair over a months time. I am so angry with Whirlpool, Assurant and A&E repair company; you just dont know. I would not recommend buying or going through these companies. This is very unprofessional.

I have had my Maytag (Whirlpool) Centennial Commercial machine for 10 years and it has not required any repairs or have given me any issues. I love the water level sensor that doesnt require me to select a load size. I would highly recommend the Whirlpool brand to consumers.

Thrilled with my first experience (9 years now) with my Whirlpool glass-top range/oven. Truly LOVE the modern look of glass cooking surface which cleans up like a dream! NO harsh abrasives needed, always WIPES shiny and beautiful. All-electric...no stinky gas fumes. Wonderful features... Computer controls, SELF-CLEANING OVEN. Now, if only it would do the prep-work.

My new Whirlpool Stove, has two grill like tops, heavy duty and awesome looking. It has a special burner to keep food warm, a stainless steel front and bottom drawer for broiler storage. Broiler is also on top in oven, broiler flame.

We bought a Whirlpool model GC5SHAXVY01 side by side. The ice maker had problems within the first month, and they continued until the following year. Finally, the ice maker was deemed irreparable. Whirlpool worked with us, and we got a replacement for $600.00. The replacement had been in our home 3 months, when we realized it was leaking water. The guest room behind the fridge, had water soaked carpet, and molds growing on the baseboard. The hardwood under the fridge had been water soaked, and could not be dried by professional machines running 24 hours a day for 4 days. Oh the noise! The guest room carpet was pulled out with the baseboard immediately, and today, they are ripping out the hardwood affected in the kitchen. We called the CEOs office at Whirlpool to tell them. The answer was talk to our legal department.We are very angry. This has been very disruptive and upsetting. The floor is black under the hardwood. We are now awaiting the drying machines to come in for 3 days, and waiting to learn about what appears to be black mold. Be careful, and good luck if you buy from Whirlpool.

Avoid Whirlpool at all cost. I have had the GSS series, which was horrible. It was declared unfixable by service after 2 weeks of ownership. It was replaced with a similar WP model WS series and was told it was basically identical to the GSS series except for some cosmetic differences (They do look identical and yes, it’s just as horrible as the GSS.). The first one was defective from day 1. It was replaced and assured the next one would be thoroughly checked out prior to delivery. Obviously, nobody did this (was still in box and never opened). The fridge arrived and had the same exact defects as the previous units. Service literally said these were junk and they had nothing but issues with them that they simply cannot fix, and issues Whirlpool is obviously aware of but will not admit to, nor back up their products. Service literally told me to avoid WP at all cost or I will have nothing but non-stop issues and non-stop service calls and the fridge will still not be fixed. I purchased the extended 5 year warranty that clearly states that the fridge will be fixed or replaced if deemed non-repairable. Mine was! Yet, neither Whirlpool nor the retailer will do anything. I was literally told Take it to the dump and go buy a new fridge by both Whirlpool and the retailer. My purchase was less than a year ago. The 3rd fridge has only been here 3 months. They took my $1,500. They took my money for the extended warranty. It has been declared non-repairable, yet Whirlpool’s and the retailer’s response is Too bad, we are keeping your money, not honoring the warranty. We don’t care if it’s non-repairable. Take it to the dump and buy a new one.This is new! The money it cost, the money for extended warranty, the money for lost food, the money for lost wages due to having to be here for repeated service calls, the huge amount of time spent using hair dryers and everything else under the sun (this fridge must be baby sat and monitored pretty much 24/7 due to more issues than I can list). The fact this fridge has taken over my life, with freezer and fridge unusable (totally unusable, it has taken over my life, but I still can’t use it and spend a fortune getting take-out food) is just shocking, but more shocking is the fact neither WP or the retailer (the blue one that starts with an L, ends with an S and competes with HD the orange store) will stand behind the product or the warranty and instead is telling me to flush multi thousands of dollars down the drain and take my new, with extended warranty, to the dump and buy a new one. Calls to both companies only led to more wasted time and frustration.I don’t even see how this can be legal. They happily took my money. They fully explained how I needed the extended warranty in case something like this happens and assured me the extended warranty would protect me in case something goes wrong for 5 full years. They will replace it with a new one if un-repairable. Yet in less than a year, Ive gotten 3 defective ones with the last one only 3 months old with the first service call made on the day after delivery, but I’m supposed to throw all this money down the drain, take my new fully warranted fridge to the dump and buy a new one?!Shocking and not something I can afford to do. If I could afford it, I would get this thing out of my house in a heartbeat and buy something else, but I’m not made of money so this is not an option. Not sure what I can do other than to warn others to avoid Whirlpool and avoid the retailer (L---s). I’m just in shock and to say I’m upset would not even come close to describing my utter disappointment and frustration with both companies and this whole ordeal (never ending nightmare is more appropriate).

I spent what I consider to be a lot of money on the Whirlpool Cabrio washer and dryer which I purchased in 2007. Within months, I was getting error messages on the washer, specifically an F51. Thankfully, it was covered by warranty. Whirlpool knew then and there that these things were lemons. The repairman told me he couldnt keep up with fixing that issue. I have since had to replace the motherboard on the washer at a cost of $359, and the idler pulley on the dryer at $221; not to mention the metal catch on the dryer broke. I ordered a plastic one on eBay. I will never buy another Whirlpool product as long as I live! They make junk!

We got the convection oven. It has no element like the one we had before with the fan. It is useless. We have to upgrade the temperature to get what we want. Difficult to clean. It does not cook like it should. We do not like it, period. Those electronic controls are not doing their work. No more Whirlpool appliances. Problems with the noise of our dishwasher also.

The wash machine is JUNK. We paid $2500.00 for our washer & dryer at lowes in 2012. I HATE IT from the start. It has destroyed most of my clothes. I hate doing my clothes. The water does not get my clothes wet, they dont get them clean AND the washer dont even get them wet. THEY need to do a recall or get us a lawyer. ALL the money I have put in this washer. The price we paid for them is a SHAME. IT is WRONG they are telling people that this washer is the best. They lie. I HATE HATE THEM.

I bought a Whirlpool top load washer. In less than a month it had to be serviced by their recommended service repair. It has never worked properly. It malfunctions almost everytime it is used and takes at least an hour to wash even a small load. At first I thought I may have acquired an odd lemon. After talking with several friends who had bought the same Whirlpool model I found we all had the same complaints. My old machine could wash a king size comforter in 36 minutes... that was energy efficient.

I am a retiree after 35 years and 5 months, the last 20 plus years on salary. I purchased a new Whirlpool washer on April 18, 2012 at Lowes in Tiffin, Ohio. The clerk said to take the receipt to Clyde to apply for my rebate. I was informed by a receptionist that we only get a rebate if our purchase is from Sears. I only went to Lowes because of the urgency and was not aware of this change in your policy. I consider this a real slap in the face after all the years of what I consider excellent service to Whirlpool Corporation.

We have had the washing machine about four months. When washing sheets, they twist up badly. The machine does not seem to get the clothes very clean. It seems that it does better when we put it on the bulky setting for all washing that we do. More water is needed I guess.

Front-loading does not do good job of rinsing. The Whirlpool Duet will not last longer than 2 years. Whirlpool recommends that owners purchase a new washer every 2 years. Whirlpool suggests owners purchase new clothes each week to avoid washing. Any owner would be required to quit their job in order to wash clothes. The Whirlpool Duet front-loader requires 12 hours per load. This means that only 2 loads can be washed in a 24-hour period. Each load requires 10 rinse cycles to remove suds.

Worst refrigerator Ive ever bought. Previous one still perfect shape. 22 years old. Freezes everything on top shelf. Motor making grrrr noises. Had repaired. Now bottom crisper drawers so cheap the plastic is breaking. Drawers wont slide. Now Deli tray lid snapped in half! STAY AWAY from this USA made product.

I bought A Washer Whirlpool and right after 30 day of the purchase my washer went bad and I called the Whirlpool Services and they told that will take about 30 days to come out and take a look at it. Are you crazy!!!! Freaking garbage that is what is. Never would want to buy Whirlpool again specially with that type of customer services they have..

Purchased a washer on 8-29-2010. On 2-15-2012 transmission went bad. I called Whirlpool, they will not stand behind the product and wanted me to buy a warranty and then they will come out and repair the machine. Great customer service. Build a bad appliance and get the customer to pay for warranty. Do not purchase Whirlpool.

When I first got my energy eff washer it would not fill up with water. Only about 7 inches or so. Then I read that is you wet some clothes first it goes on wait before it starts. Works excellent with the agitator. Have done clothes without detergent and everything comes out clean. My beef is there is no lint trap so rely on the dryer to get rid of it.

I called the dealers repair department, which said they had not seen this before and it looks defective. I have used the oven less than a dozen times. It is virtually new. They submitted pictures to Whirlpool. The oven surround is not replaceable, so the request is to get a new oven. Whirlpool responded with, This is normal... when the cracks break through, then there is a problem. What?! I have been cooking for over 50 years and have never had this experience before. This product is under warranty. By the time it cracks through, it will be too late to do anything about it. Since when is crazing on the oven bottom natural, especially after only a very few times used? This is defective and Whirlpool is shirking their warranty. I am very dissatisfied.

Bought this washer and dryer on sale at HD. The washer hasnt worked from the beginning. The clothes dont get wet because its an HE. I have to add buckets of water to even get the clothes wet enough to wash. The clothes come out with a residue on them. We use liquid HE detergent. It appears Im having the same problem as the majority of posters here. I will NEVER buy another Whirlpool appliance. There should be a class action suit to get Whirlpool to respond.

I bought a Whirlpool Cabrio Top Loader High-Efficiency Machine on March 20, 2013. 14 months later, it failed. When I called customer service I was informed the 1 year warranty had expired (I knew this already) and that all they could offer me was a $319 extended warranty to fix machine and guarantee covered future repairs. Luckily, I had the machine repaired at no cost to me after complaining to the sales people I bought the machine from the year earlier. They contacted their Whirlpool representative who had the repair covered. Now, 3 years and 11 days after purchasing it, it failed again. This time the machine would no longer spin out the water. Whirlpool offered nothing more than to give the website and special code for a discount on a new machine. After some haggling, they agreed to pay for 50% of the parts only, no labor. I argued this machine must be a lemon, as they have told me theyve heard no prior issues with this machine and that it would be reasonable to replace this machine. They refused any further assistance. So I threw this piece of junk away and instead, for $185, bought a simple rebuilt 15 year old Maytag washer with agitator, direct drive. Just a couple of knobs. No computer, fancy bells and whistles. I can say with absolute certainty that I will never purchase a Whirlpool product ever again. I also believe these machines are no longer meant to last like old washers (and dryers) used to.

This product is very noisy. This product looks good, works okay, size is good but is very loud and overpriced. Probably would not buy again if I had to purchase another refrigerator.

Whirlpool Hot Water Tank Thermocouple - This is the third thermocouple we have had to replace on this hot water tank in the last six years. Granted the part isnt that expensive, but the service call and replacement have cost us dearly. This is faulty tank and Whirlpool needs to recall this tank and replace them with new tanks. The price of this original tank and replacing this thermocouple three times has cost us over $800.00 total. I am not sure angry is the right word to describe our dissatisfaction with Whirlpool.

18 months old, fridge was not cooling properly. Two service people came including the last one from Whirlpool, said the cooling system is bad and unserviceable. Called whirlpool and they were not helpful at all.

Bought a Whirlpool stove five years ago when I got my kitchen remodeled. In fact bought all whirlpool appliances stove, microwave, dishwasher, and refrigerator. The dishwasher and refrigerator have already had some issues which to me were because cheaply made. The microwave and stove are fine.

I purchased a Whirlpool dishwasher in December of 2015. It has had very light use, and today I found out the motor needed to fix it (it does not wash the dishes) is going to cost almost $500. Whirlpool used to be a very reliable manufacturer. Obviously, those days are gone!

I bought this Whirlpool America dishwasher because it was cheap. Even though Im Canadian, I like patriotism and I could get behind the American flag logo on the washer. Let me just say, if you like when food comes off your plates, and attaches to your cups, then this is the dishwasher for you. It is always a surprise when you open the door to discover which dishes have been cleaned, and which dishes have inherited the food particles from the now clean dishes. This appliance really helps you work on time management as you are required to wash all your dishes before you put them into the dishwasher. 0/10 would not recommend for anyone who wants clean dishes.

Whirlpool is an absolutely terrible company. I bought a stove and a microwave. The stoves lower drawer would fall off its track every time I opened it because it only had a single track at the front instead of one that went to the back to keep it stable. It scratched my baseboards horribly and was a huge pain. When I called to complain, they said they had no record of such a problem and were completely useless, despite the fact that the store I got it from acknowledged having the same problem and said that Whirlpool came out to fix it for them. Maybe Whirlpool only helps corporate customers so they can keep fooling people into buying their unbelievably ** products. The plastic casing around the microwave door handles started cracking (first the bottom cracked and a large piece fell off and now the second is cracking). I called to complain and was informed that because this was happening over a year after purchase (the microwave is 1 year and 2 months old) they couldnt do anything about it. The last time I checked, appliances are meant to last longer than a year before they literally fall apart. What a joke. I will never buy Whirlpool again and I will make a point of telling every single person I ever know whos buying a home to avoid their products as well. What an epic fail.

Whirlpool gold series gas oven with Aqua Lift. Very unhappy with this oven. Cons: Aqua Lift technology doesnt work AT ALL (manual cleaning required); stove top hard to clean; 2 front gas burners are super burners which is fine for boiling water, but too hot for regular cooking. Would be better to have one super burner in the middle or back but two up front is way too hot for regular cooking, even on lowest setting; oven cuts out while cooking -- unexplainable how this happens but you really have to watch the oven while cooking to make sure its still on. Pros: large oven so you can cook ginormous turkeys or prime ribs.

I have a Whirlpool GoldSeries dishwasher and I wish I had never bought it. I’ll start with the cons because I don’t think any other dishwasher on the market matches this: After 3.5 years either the motherboard or the motor is trash. It will cost so much to fix it that buying a new dishwasher is a better option. I paid more than $800 for the dishwasher + $200 for the install + $75 for the service call to find out it is garbage. I used it about 2-3 times per week, which adds up to about 455 uses total for the time I used it. This shows that the cost of this dishwasher, without operational cost considered, is $2.36 per load (or $307.14 per year if you prefer). No other appliance I have ever owned was as expensive, over its lifetime, as this dishwasher.Whirlpool customer service was difficult to get a hold of and then obstinate and useless. The dishwasher would stink if it was not cleaned regularly. Pros: It is quiet and it cleans the dishes well. Recommendation: Do not waste your money on this. Many other dishwashers are quiet and clean dishes but not many will be this big or expensive. A disappointment over their lifespan.

Its a big buy to decided on fridge, bought one last year and the drawer keeps popping off the plastic piece. Who designs these to where the piece isnt long enough to stay put. The Veg filter in the back came broke so it doesnt stay on. Just upset to pay that much and have a really cheap product.

I purchased a Whirlpool front loading washer from PC Richards in January of 2010. The warranty was only for one year (the washer was new, not used). The model # is WFW9050XW. Anyway, the washer had to be repaired by PC Richards twice in the first year I had it. Once because the belt that makes the washer spin broke, then because the pump got clogged. Unfortunately, when you wash your clothes, your socks and underwear can get sucked into the pump. After that warranty expired, I purchased a warranty from my utilities company (PSE&G). I have had to contact them four times for repairs to this machine. The most recent problem is my clothes are still wet after the washer stops. I actually have to wring them out by hand to get the excess water out. When I contacted my utilities company about servicing the washer, I was informed that if the repair is more than the washer is worth they dont have to fix it. I canceled the repair and now got to the laundrymat. I figured if I wait until the end of the year, maybe the repairs wont seem excessive. I contacted Whirlpool about the problems and was informed that I should have been using a garment bag to wash my socks and underwear in. More or less the person I spoke with made it seem as though it was my fault the machine sucked up my underwear and socks. I, on the other hand, disagreed with her. I told her the washer should have been build so that it would not suck up these items. I was so totally pissed off I ended the conversation. I also informed her that I would not be purchasing any other appliances manufactured by Whirlpool or Maytag as they are affiliated. They obviously have no integrity when it comes to their product. However, I am totally baffled. Why do the Maytag machines work better and last longer than the Whirlpool machines? The washer I replaced was a Maytag. I had that machine for 17 years!!!!

I am having problems with my Whirlpool Water Heater. The pilot light goes off often and now it wont stay lit at all. I checked the thermocouple and measured the voltage, it is 19+ mV. So according to the manual, the gas valve/thermostat must have gone bad. I called the company and they gave me a name of the contractor but asked me to pay for the labor cost. This is a 50 gallon, 12-year rated heater bought from Lows in 2008. The heaters model number is BFG1J5040T3NOV. This thing has some serious quality issues.

Over the course of the 9 years that I had this hot water heater, I had to have the smart control box on top of the water heater replaced 3 times for burning up. The wires in the smart control box literally burned up and melted together. I am thankful that I was home each time it occurred, because if I had been at work when it burned up and not able to shut off breaker to it, as I did every time this happened, my home may have burned down because of it. I did just get Whirlpool to replace this hot water heater with a brand new one. However I have now paid installation costs twice. Thats not right. I had to pay a plumbing company $725.00 today to just install this new one. I bought the highest priced hot water heater that was also considered top of the line 9 years ago. I did this because Whirlpool is a reputable company and it came with a lifetime warranty. This doesnt make me happy and satisfied though when I have had to pay to have it installed twice. The installation costs more than the price of the brand new hot water heater! I also called around and did my homework first. The company that installed it was actually the lowest price of all of them.

I dont like the sensing feature that takes away my choice of water level control. I dont like the locking lid. It doesnt clean the heavily soiled clothes and I have to wash them twice because of the low water level. When the water is running in during the spin cycle, after the rinse cycle it washes away all the fabric softener. It takes longer from start to finish, so I dont see how it could be energy efficient. I dont like anything about the so-called energy efficient models. My opinion is they should not have changed from the old model. If it is not broken, dont try to fix it! I will never buy another Whirlpool product unless I see some significant improvements.

If you are in the market for a new washing machine, steer clear of the Whirlpool Cabrio (or any Whirlpool for that matter). We have had issues with ours from the beginning. We had Whirlpool techs come out and were continually unable to fix the issues. Eventually they told them that it was not broken, even though one tech told us it definitely was. After four service calls they just stopped sending out techs and told us too bad. Now after less than two years it is leaking from the bottom. Yeah, Whirlpool, theres no problem with it. Save yourself the potential headache and get something else. Anything else.

I purchased Whirlpool top loading washing machine model # WTW57ESVW less than 2 years ago. It stopped working yesterday. I had a trusted professional repairman evaluate it today. The motor needs to be replaced after less than 2 years?! The customer service reps basically said sorry. I should have purchased the extended warranty. Is it not reasonable to trust that a Whirlpool washing machine motor should last more than 2 years.I am very unhappy and very angry that Whirlpool will not stand behind their product. The last customer service rep I spoke to suggested she could send one of their repairmen and replace the motor at a cost to me of $299.00. So, after less than 2 years, I am offered an amount to pay of about half the cost I paid less than 2 years ago for the brand new washing machine. My home is full of Whirlpool appliances. I have been a good and loyal customer for over 30 years. I am very angry and upset with Whirlpool. Please explain to me why it is not reasonable for me to trust and believe that a Whirlpool top loading machine that is well cared for and not abused in any fashion should last longer than 2 years? Is this being a loyal Whirlpool customer gets you, I should have purchased the extended warranty”? We are talking about a motor here, not a fabric or bleach dispenser that breaks. Although, those parts should not break either, there is a big difference from something like that and a motor. Please contact me as soon as possible at either number listed above. Thank you.

We purchased 3 Whirlpool Gold appliances, fridge, range and over-the-range microwave in 4/2011. Since that time, the fridge needed repair, the microwave door had to be replaced and the range had to be repaired. Now the heating element on the microwave went and Whirlpool will not fix the problem. We purchased the extended warranty through Whirlpool and they are saying it is not worth fixing. We paid $470.00 plus tax and install and now all they are giving us is $348.00. Since we have had repeated problems with these appliances, why not just fix the problem or replace the microwave??? What Whirlpool customer service told me was that would be options for us if we did not purchase their extended warranty. Tell me, is that fair? The cost to repair the microwave was $388.00 and they are giving us $348.00 - do you not think for the $40.00 difference, it would be worth to spend it to keep us happy. We will never purchase another Whirlpool product again and will tell everyone we know not to buy their products.

My family has been without hot water for two weeks. We have the same water heater, we have been to Lowes where we were told the recalled parts were no longer available, unless we wanted to drive 3 1/2 hours to Arkansas to get it. Whirlpool wants to give me a free part for $36.00 worth of shipping and handling! All the local suppliers say I have to go through Lowes, or the manufacturer. I dont want to give whirlpool another dime. This has been a fiasco. How much more can a company disrespect their customer, than to make us pay for a faulty product replacement? It is unacceptable. This is ridiculous. It is December, and I have a family of 7, including a child in a wheelchair.

The electric range was purchased June 2011. In June 2012, I purchased the extended warranty from Whirlpool (or their agent). The range is located in a summer cottage, so it has minimal use. I cleaned the self-clean oven last week after carefully reading the manual. Manual did not state to remove the chrome drip pans on the top, just “remove oven racks and storage drawer contents”. The oven cleaning caused the right rear burner pan to turn bronze/black. I called Whirlpool. I was referred to Warranty folks who told me they will not cover it because it is cosmetic and referred me back to Whirlpool (as it was WP instructions that were incorrect!) I called Whirlpool and they will not replace the chrome pan. I can purchase one. This is not my fault as aforementioned. I have been a Whirlpool customer for years. I will never buy another WP product. If they cannot write the instructions correctly, it makes we wonder about the product.