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Whirlpool Secadora Modelo WED9620HBK
Whirlpool Secadora Modelo WED9620HBK
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Whirlpool Secadora Modelo WED9620HBK

Whirlpool - 7.4 Cu. Ft. 36-Cycle Electric Dryer with Steam - Black Shadow

Mantenga el control y esté conectado desde cualquier lugar con una secadora de carga frontal inteligente y la aplicación Whirlpool®.* Incluye una rejilla de secado que se acopla al interior del tambor de acero inoxidable para secar sin necesidad de usar la secadora artículos voluminosos o delicados. Cuando termina el secado, la opción Wrinkle Shield™ Plus con vapor de la secadora eléctrica con certificación ENERGY STAR® ayuda a liberar y prevenir las arrugas.

Fabricante: Whirlpool

MODELO: WED9620HBK

MSRP: $1594.00 USD

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Páginas de códigos de error relacionados:
Whirlpool Refrigerador Códigos de error, Whirlpool Distancia Códigos de error, Whirlpool Lavadora Códigos de error, Whirlpool Secadora Códigos de error, Whirlpool Microonda Códigos de error, Whirlpool Lavaplatos Códigos de error, Whirlpool Aire acondicionado Códigos de error, Whirlpool Horno Códigos de error, Whirlpool Calentador de agua Códigos de error,

Páginas de resolución de problemas relacionadas:
Whirlpool Refrigerador Solución de problemas, Whirlpool Distancia Solución de problemas, Whirlpool Lavadora Solución de problemas, Whirlpool Secadora Solución de problemas, Whirlpool Microonda Solución de problemas, Whirlpool Lavaplatos Solución de problemas, Whirlpool Aire acondicionado Solución de problemas, Whirlpool Horno Solución de problemas, Whirlpool Calentador de agua Solución de problemas,

Páginas de reparación relacionadas:
Whirlpool Refrigerador Refacción, Whirlpool Distancia Refacción, Whirlpool Lavadora Refacción, Whirlpool Secadora Refacción, Whirlpool Microonda Refacción, Whirlpool Lavaplatos Refacción, Whirlpool Aire acondicionado Refacción, Whirlpool Horno Refacción, Whirlpool Calentador de agua Refacción,

Páginas de piezas relacionadas:
Whirlpool Refrigerador Partes, Whirlpool Distancia Partes, Whirlpool Lavadora Partes, Whirlpool Secadora Partes, Whirlpool Microonda Partes, Whirlpool Lavaplatos Partes, Whirlpool Aire acondicionado Partes, Whirlpool Horno Partes, Whirlpool Calentador de agua Partes,


Whirlpool Secadora Modelo WED9620HBK

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Product Reviews:

I purchased for over a thousand dollars a whirlpool propane hot water tank.
I purchased for over a thousand dollars a whirlpool propane hot water tank. Three months later the safety heat thing that turns it off is defective yet I have to pay for shipping on this. Then again every three months. Its been a year and a half and the damn thing just blew up and almost took my house with it. I paid for a product that works not one that needs replaced yearly. But do they care? Nope. 2 weeks before someone can even look at it. I plan on reviewing until whirlpool isnt purchased by anyone again. This is a brand that was supposed to be quality, instead its just a scam!
Published: October 30, 2015
Kelly of Centerville, PA
Source: consumeraffairs.com

I bought a Whirlpool Cabrio 2 years ago and until last week it was fine. We
I bought a Whirlpool Cabrio 2 years ago and until last week it was fine. We got an error message that said we had to call for service so we called a local whirlpool repairman. The repair guy told us it was the control panel and it was going to cost between $400 to $500. He also said that he works on a lot of whirlpool washers and this is the first time he saw a machines control panel fail. He recommended that we call Whirlpool.I called Whirlpool customer service and after waiting on the phone for 40 minutes I was quickly transferred to customer resolution and was told that since I hadnt purchased the extended warranty there was nothing that they could do for me. I kept asking her, There is nothing that you can do to help me? And the consistent answer was no. I will never buy another Whirlpool appliance. This has been so frustrating to have an appliance that looks brand new and wont work. The manufacturer wont even try to help with fixing the problem. Amazing AWFUL CUSTOMER SERVICE.
Published: October 12, 2017
F. of Shelburne Falls, MA
Source: consumeraffairs.com

I purchased 4 Whirlpool appliances late 2014. The French door refrigerator
I purchased 4 Whirlpool appliances late 2014. The French door refrigerator close to a year later made a piercing sound several times during a day. I immediately contacted Whirlpool and the representative directed me to YouTube to listen to the normal sounds the refrigerator would make. My first thought was I have been a homeowner for 30 years and countless appliances and never heard such a horrible sound. At the same time they sold me an extended warranty over the phone. He assured me sounds were covered. The sound just kept getting louder and more frequent. I could not take this piercing sound and called back. They sent a local repair service. At the time the repair person came out the refrigerator was not making the sound. I played a video recording and the repairman even said what an terrible sound it was. He continued to check everything over and said - everything looks good. I dont know what the sound is coming from. I asked, What is Whirlpool going to do? He said, nothing, the warranty ran out and your extended warranty does not cover sounds. What a ripoff! Now the drawers broke and another thing they wont cover! I also have problems with the dishwasher I purchased at the same time. Even putting on the extended hot dry I need to wipe everything off. I should have just open a window a tossed out over 2k. The sound is so horrible I am being forced to junk the refrigerator and purchase a new one. Dont purchase Whirlpool and never purchase extended warranty over the phone.
Published: March 3, 2016
Kim of Mckinney, TX
Source: consumeraffairs.com

Whirlpool Cabrio HE washer - Purchased my set in 2007. Has not worked prope
Whirlpool Cabrio HE washer - Purchased my set in 2007. Has not worked properly most of the time we have owned. Lid locks our clothes in when the machine malfunctions and we have to barter with the machine for hours of Google suggestions to get the clothes back out. Still dirty. Or still soaking wet, not spun. Ive never seen so many error codes from one machine. I would never purchase this brand again. The only pro is the load size, which trust me - we have spent more time, water, energy & $$$ with the washer not properly working than the large capacity has saved us.
Published: July 30, 2015
Jamie of Macclenny, FL
Source: consumeraffairs.com

This has been the worst purchase I have ever made! Within 2 months of it go
This has been the worst purchase I have ever made! Within 2 months of it going out of its one year warranty I called (Lowes) to have it repaired. Spent $300 on the first repair to get rid of the jet engine sound AND the oil splatter all over the floor then within one month from that repair it has a F code error and wont finish washing a load. It just stops. I have tried everything from unplugging it to restarting and it just wont work. Now have to wait 1 week for the repairman to come back out (hopefully that warranty of 90 days will be helpful). Do Not Buy this machine!!!
Published: June 10, 2014
Peggy of San Clemente , CA
Source: consumeraffairs.com

Does not get clothes clean. Period!! Takes just over 1hr. Noisy, lasted 3 1
Does not get clothes clean. Period!! Takes just over 1hr. Noisy, lasted 3 1/2 years, transmission broke, take the warranty with a washer/dryer. Whirlpool was the top of the line, front loaders give less trouble, agitators clean better, go for the cheaper versions, our loaner Whirlpool, WTW4850H or WTW4950H washes quicker and cleaner than the Cabrio Energy Star.
Published: February 6, 2019
Bob of Newton,, NC
Source: consumeraffairs.com

We bought this dishwasher only 18 months ago and its not worth the money we
We bought this dishwasher only 18 months ago and its not worth the money we paid. We have had cheaper models that cleaned way better and didnt need as much maintenance as this one. We already had to spend another $410.00 in having the motor replaced in it!! When calling Whirlpool it only has a 1-year warranty and to have a technician come out just to look at it is $150.00. It is so hard to see in the part where you put the jet dry it doesnt tell you when its full or empty and no matter what it always leaves the dishes wet after. Our other dishwasher that was a way cheaper model always cleaned our dishes and never left any food on the dishes unlike this model and we even rinse the dishes beforehand! Look for another dishwasher to save yourself money in the long run!
Published: February 18, 2020
Jennifer of Canada, Other
Source: consumeraffairs.com

Purchase at 2014 and still working and nowadays, they dont make refrigerato
Purchase at 2014 and still working and nowadays, they dont make refrigerators, washer or dryers to last more than 3 to 4 years. The quality of appliances, really such since the manufacturers are greedy. And after the 5 year Warranty expires, only Lowes buys back the the appliances and Home Depot. Their Warranty specifies that you have to purchase from them to replacement of an appliances if purchased from them!??? Therefore I would not buy any appliance from them. A refrigerator, washer or dryer, you can take parts from each one and build a whole new appliance, which is very disappointing! TO ME THIS IS BAD BUSINESS FOR AMERICANS, not all people know this by experiencing this yourself and I let people know about my experiencing this myself, manufacturers should make products in The United States of America???
Published: February 16, 2019
Sandi of Ocala, Florida
Source: consumeraffairs.com

We had the unfortunate experience of purchasing a Whirlpool product from Lo
We had the unfortunate experience of purchasing a Whirlpool product from Lowes. During Memorial Day weekend we came home to a freezer full of defrosted meat. After having to throw away 1/3 of a steer that we purchased from a local 4-H students project due to the temperature of the meat and not knowing how long it had been at that temperature. I called Lowes and they said there was nothing they could do for me since the freezer was over 1 month old. It was right at 2 months. (Purchase date - failure date). They advised me to call Whirlpool directly and gave me a number to the warranty technician. The warranty technician came and immediately found the problem. The defrosting connector was not plugged in when it was manufactured. Clearly a manufacturer issue. I called Whirlpool to find out how much of my over $1500 of meat they would cover. They told me they would not cover any of the loss. Then they offered me a 1 year extended warranty for free for my Inconvenience. What a slap in the face. Why would I need a warranty or even a freezer for that matter since I no longer have anything to put in it. Needless to say I will no longer purchase any products from Lowes or Whirlpool.
Published: September 2, 2016
Willie of Chandler , AZ
Source: consumeraffairs.com

Ive read a lot of reviews on here for Whirlpool Cabrio Washer and Dryer say
Ive read a lot of reviews on here for Whirlpool Cabrio Washer and Dryer saying horrible things and maybe I lucked out? We got our set at Lowes a couple of years ago and havent had issues. We use Gain HE liquid detergent in the washer and have no problems. We also do the recommended routine cleanings of the machine as the manual says. I pick the settings for what we have, clothing wise, and it washes appropriately and things are clean, no marks or other things people have mentioned. I will click on extra rinse and adjust the soil level if something is particularly yucky. The dryer is great as well as long as you select the proper type of wash you have going on. I tend to do more dry setting and things never come out wrinkled. Sorry for all those who have had bad experiences. Also, others have complained about the noise...our old machine had an agitator and was very loud. Our machines are in a closed room and most of the time we dont hear a thing until the bell rings. Maybe wed hear more if they were in an open area or garage where noise echoes?
Published: April 11, 2017
Orlando of Orlando, FL
Source: consumeraffairs.com

I placed a service call for a high pitch sound that emanates from our new W
I placed a service call for a high pitch sound that emanates from our new Whirlpool refrigerator MD#WRF990SALM00. It is hardly perceptible although hurts my wife and Is ears. The technician was courteous and efficient although said that the sound was typical of this model. He did find another issue with condensation forming at the top and returned with the repair part in a timely manner. I placed another call to Whirlpool whom suggested that I order a different authorized service company to investigate although if the results of the call was that it is a typical sound of this model that there would be a service call charge. I will most likely order this service call in the future although I will wait to see if there are any similar issues that arise. If you experience the same problem with your Whirlpool Appliance please leave your experience. Thank you.
Published: November 4, 2013
Leo of Harrison, ID
Source: consumeraffairs.com

We have our stove for over five years and we have had no problems with it o
We have our stove for over five years and we have had no problems with it over the years. It has a black top and this seems like it is a little harder to clean, but other from that we have had no problems with either stove or oven.
Published: February 11, 2021
Terry of Forest City, NC
Source: consumeraffairs.com

I bought a Whirlpool refrigerator in 2007 from a recommendation from my rep
I bought a Whirlpool refrigerator in 2007 from a recommendation from my repairman. He told me that most refrigerators last about five years. I cant believe after five years I will have to buy another refrigerator. I know someone that has a refrigerator that is 50 years old. Cant any refrigerator makers make any appliances that last? With all the technology we have nowadays, it seems like you could. You just want the public to spend more money on repairs or a appliances. Hope you buy the product you sell! Looking forward for a reply.
Published: April 16, 2012
Liz of Broussard, LA
Source: consumeraffairs.com

Our Whirlpool refrigerator has been an extraordinary kitchen appliance, it
Our Whirlpool refrigerator has been an extraordinary kitchen appliance, it may even be 28 years old. The ice maker worked until just four years ago and thats amazing. Its never been serviced and never needed a repair. I dont know what one can say about something thats worked so flawlessly. This seems a little bit trivial when considering the cost of a new appliance, but the plastic veneer on the handle had fallen off and needed glued back on, but thats about it as far as maintenance and repairs go. Overall its been an ideal purchase and I wish wholeheartedly all my purchases were as good as our whirlpool refrigerator.
Published: February 12, 2021
Ron of Raleigh, North Carolina
Source: consumeraffairs.com

We purchased the Whirlpool Gold Series smooth top stove from Lowes in Dece
We purchased the Whirlpool Gold Series smooth top stove from Lowes in December of 2013. The stove is not even 2 years old and it doesnt work. Last September, I noticed a few times that while baking food in the oven, it was burnt after only 10 minutes, due to a runaway temperature. After that, the oven wouldnt heat up properly, it would take too long to bake anything because the temperature wouldnt reach the reading on the display. Then it just stopped baking or broiling all together with the error Feature unavailable. Weve had a serviceman out at least 3 times. Of course, the warrantys run out and its cost us close to $500 to keep fixing it, and two motherboards and a bottom element later, its still not fixed. They wanted to order 2 more parts at our expense, but we cant continue trying to fix this lemon. I will be shopping for another oven, and will never recommend Whirlpool to anyone.
Published: October 11, 2015
Nancy of Kitchener, ON
Source: consumeraffairs.com

Purchased WP fridge, stove, and dishwasher at the same time. All were the g
Purchased WP fridge, stove, and dishwasher at the same time. All were the gold series. At 20 months, freezer stopped cooling. WP would not cover the repair. Refrigerator has been noisy from day one. This company does not care about their customers.
Published: October 22, 2014
John of Covington , GA
Source: consumeraffairs.com

I brought a Whirlpool refrigerator on 2/15/2020, French doors. Bottom freez
I brought a Whirlpool refrigerator on 2/15/2020, French doors. Bottom freezer. I have had issues with the bottom freezer from day 1!! Ive had gaps in the gasket seal and air was coming from the freezer. This happened 3x. Now there is a build up of frost and ice. STAY AWAY!! Ive never had any issues with Whirlpool until I purchased this updated refrigerator. I should have stuck with my regular top freezer refrigerator. No issues!!
Published: July 22, 2021
Sharisse of Brooklyn, NY
Source: consumeraffairs.com

We recently purchased a Whirlpool fridge, model WRT138FFDW and are very dis
We recently purchased a Whirlpool fridge, model WRT138FFDW and are very disappointed with a couple things. First of all, the refrigerator arrived with a broken shelf. Although it was no problem getting a replacement, we found out quickly that it is very hard to balance things on a wire shelf. Water bottles and the like fall over. It is completely our fault for not noticing when we purchased, but just giving you a heads up that it will be a pain for you. Secondly, the sound of the fridge is very loud. It truly is driving my wife crazy. When we called Whirlpool, we were told that if they come out to take a look and the part is not under warranty, we would be charged $129. It is a brand new refrigerator, how can some parts not be covered??!! On a positive note, it does keep things cold and the color white is nice. I will not be purchasing any more Whirlpool items for my home. Bad fridge and customer care!!
Published: February 24, 2022
Dan of Andover, MN
Source: consumeraffairs.com

My Whirlpool refrigerator/freezer stopped cooling just after a year. I had
My Whirlpool refrigerator/freezer stopped cooling just after a year. I had to buy a $319 warranty. It was fixed, but broke several months later. The repairman said he would try to stop the leak and it worked for a couple more months. The refrigerator was obviously irreparable and we should have had it replaced by Whirlpool at this point. Now, that it broke again (stopped cooling and freezing) the repair service is giving us the runaround. Its over a week and they wanted us to call a repair service and they would reimburse them. The repair service and Whirlwind know about this problem, but refuse to acknowledge it and are getting away with it. With all the comments Im reading here, there should definitely be a recall. Id like to know what it takes to have one authorized.
Published: July 1, 2015
Jean of Braithwaite, LA
Source: consumeraffairs.com

Just cleaning the outside of our piece of ** oven. Must have hit either the
Just cleaning the outside of our piece of ** oven. Must have hit either the on or off button to lock because the damn thing locked. Tried unplugging it, pushing all the buttons suggested on these websites, etc. Hell, even tried to call Whirlpool, where I just talked to a computer. Lesson learned: Whirlpool wont get our business again. Period.
Published: January 24, 2014
el of New York, NE
Source: consumeraffairs.com

We called to have refrigerator repaired. We had to wait for 6 weeks get rep
We called to have refrigerator repaired. We had to wait for 6 weeks get repair people to come. They looked, made guess, left, no repair. Said someone else would have to do it. No date/time frame. Houlka appliance, is that the only repair place in ms? No happy/hate lowes appliances, not impressed with whirlpool warranty system. And yes I have all the original receipts for the warranty.
Published: February 19, 2015
sherry of Ackerman, MS
Source: consumeraffairs.com

We purchased our oven in February 2012. In April 2013, we began smelling ga
We purchased our oven in February 2012. In April 2013, we began smelling gas. I called the gas company. They came within thirty minutes and determined the gas was coming from within the oven by using a gas detecting probe. The gas was turned off by the gas company. I contacted an appliance company who came out for $95.00 and used some type of spray looking device to check for leakage or bubbles to tell us we had no problem. Our warranty was only good for the one year. The appliance company ripped us off and Whirlpool was a bad deal. After reading of all the complaints of Whirlpool, I will not buy Whirlpool ever again. I will admit that the stove worked fine for the year. I was hoping for a longer life of this stove. Now, Im afraid to use it.
Published: May 19, 2013
Clifford of Springfield, MA
Source: consumeraffairs.com

I bought a Whirlpool water heater in 2009. I paid $588.46 at Lowes. Turns o
I bought a Whirlpool water heater in 2009. I paid $588.46 at Lowes. Turns out it is in a class action lawsuit for faulty thermocouple. I was given a coupon from Whirlpool for 2 new thermocouples as part of the class action lawsuit. The thermocouple goes out on it every 1-3 months. You never know when youre going to have a cold shower getting ready for work in the morning. I literally could have bought a new water heater for what Ive spent on thermocouples the last few years. The last two times it went out, I had to replace it twice within 1 day. Im sick of replacing it and have decided to install a new hot water heater. I am disgusted with Whirlpool and tried to contact them about it but have gotten no response. I will never buy another Whirlpool product and would not recommend them to anyone!
Published: September 26, 2013
Tom of Scott City, MO
Source: consumeraffairs.com

Our over the range Whirlpool microwave door casing is disintegrating where
Our over the range Whirlpool microwave door casing is disintegrating where the door handle screws to the door. Big chunk fell off today.
Published: March 25, 2014
Lynn of Grand Forks, ND
Source: consumeraffairs.com

Good washing machine for 3 year. 4th year onwards your repair cost starts i
Good washing machine for 3 year. 4th year onwards your repair cost starts increasing. I purchased machine for 24 k. Now my repairs costs are 25 k. Each time the service guy comes puts me a bill of 7 k and above. The complaints to Mr ** goes to deaf years as he never picks the call. Their visit charges also are more and never give warranty above 30 days. How will you feel when you have paid more money on services ce than the product. I have supporting hills for all.
Published: July 11, 2020
shibin of Karnataka, Other
Source: consumeraffairs.com

I bought a Whirlpool Cabrio washing and dryer in 2011. I have replaced the
I bought a Whirlpool Cabrio washing and dryer in 2011. I have replaced the lid on the washer 3 times. It comes apart in the back of the lid and it will not lock in place so it will perform. I have called the manufacturer several times. They have not been of help as to why this happened. Im upset. They have no suggestions. I have owned Whirlpool appliances for years and this is the 1st time this has happened with no resolution. I just want it fix or explain why its happening.
Published: November 25, 2015
Sylvia of Morton, MS
Source: consumeraffairs.com

I have used my new Whirlpool range (D-MGR865OES) about a dozen times and th
I have used my new Whirlpool range (D-MGR865OES) about a dozen times and the damn thing is going to catch me on fire. I cannot reach the pans on the back burners without rubbing the knobs on the front and turning on the front INFERNO BURNERS AT MY ARM. I cant reach the matching microwave above either. The front inferno burners start on high then can be turned down. It happens every time I go near the thing. Either I inadvertently turn on the fire or just the gas a little and dont realize it until I smell the strong odor of natural gas. Tons of other problems, but this is the worst of all. I called the manufacturer and they call it Buyers remorse and wont give me a credit back. Tim at Freds Appliance just never returns my calls for a manager to call me. I WANT A DIFFERENT RANGE. Buyers remorse? You betcha!!! Never Freds Appliance or Whirlpool again. IF I GET BURNED I WILL PROVE IT IS DANGEROUS IN A CIVIL LAWSUIT. The manufacturer stated on 5/6/16 that there is nothing wrong with the design of this range. I do believe that the other comments are true and my salesman Tim at Freds Appliance lied when he said that the star score was not for the model I was purchasing. They will say anything to get your money and then disregard any further communication. I bought a full house of appliances at Freds Appliance. They know I wont be buying again for 10 years. How do they stay in business?
Published: May 7, 2016
Donna of Coeur d'Alene, ID
Source: consumeraffairs.com

My refrigerator is now 5 years old. I have a stainless steel fridge. I didn
My refrigerator is now 5 years old. I have a stainless steel fridge. I didnt even have my fridge for 2 months and the one door started to rust. Whirlpool did fix that but now my fridge isnt staying cold. My extended warranty was just up 5 months ago. Figured some of the repairmen that we have called wont touch our fridge because they say the model that we have breaks a lot and that Whirlpool discontinued making this model. I am disgusted with this fridge.
Published: May 30, 2015
Janine of Cabot, PA
Source: consumeraffairs.com

I purchased a Whirlpool Microwave on 9/21/10 from Hamilton-Bryan in Wichita
I purchased a Whirlpool Microwave on 9/21/10 from Hamilton-Bryan in Wichita Falls, Texas. I had a small fire in my microwave on 9/19/11, due to a faulty mica board. This was replaced by Mr. Bobs in Wichita Falls, TX, under the warranty. Then on 1/9/12, the microwave would not warm anything. I called Mr. Bobs again, and they said the transformer was out. I called Whirlpool, and was told by Yvonne that Whirlpool would replace the part only, with no labor, but Mr. Bobs was closed, and to call back in the morning, so this authorization could be set up with Mr. Bobs. I called back and there was no record of my call with Yvonne. I talked to a supervisor Rachel in Tennessee. She put me on hold for a while and finally said she found Yvonnes note to authorize the part. I explained to each person I talked to that I was dissatisfied with Whirlpool. I believe I have a defective microwave. I would like my money back, or a new microwave. I believe the defective mica board is related to the defective transformer. I am a very dissatisfied customer. I have used Whirlpool most of my adult life. I have used them since the 1970s. I currently have a Whirlpool refrigerator, washer, and dryer. A similar situation like this occurred when I bought a Samsung washer. I was dissatisfied, and Samsung refunded my money, and I bought a Whirlpool washer to replace Samsung. I will not be satisfied with this situation, until the microwave is replaced. Thank you for your concern and attention to this matter.
Published: January 10, 2012
Glenda of Wichita Falls,, TX
Source: consumeraffairs.com

About six years ago we purchased a matching Whirlpool HE washer and dryer f
About six years ago we purchased a matching Whirlpool HE washer and dryer from Lowes. Because of some previous issues we had had with a dishwasher we had bought, and at the direction of a repairman, we bought the 4 year extended warranty when we bought the washing machine and dryer. Thank heavens!!! About 3 months after the manufacturers warranty expired, I began to have issues with the washer. Again, thank heavens I had purchased the warranty through Lowes because after 6 visits from the repairman to fix one problem after another, Lowes finally junked the machine and said it was no longer cost effective to try to repair it. I was SO frustrated! And, attempts to contact Whirlpool regarding the issues were COMPLETELY useless!!! Thinking it was just a fluke, I replaced the broken washer with another exact model (I know, I know... should have done my homework!).This time, after replacing the motherboard within two months of owning the new machine, the machine began to work fine, and washed great! Again, I thought I had just gotten a lemon with the previous machine. But, here we are 4 years into owning the new one, and it has completely quit working. Clothes smelled like mildew despite cleaning the machine as recommended. So, I called out a repairman, he said the transmission had gone out and it would be cheaper to just replace the machine. What?? I spent almost $700 on it only 4 years ago! When I told him this, his response was that he had seen repeated problems with this machine and felt like they were disposable washing machines that you had to figure would only last a few years before having to be replaced. Again, WHAT??I dont know about everyone else, but I dont have $700 to throw around every 3-4 years to replace new appliances because the manufacturers cant/wont make a better product. We had owned a Whirlpool dishwasher, and it had all kinds of problems too. So, once again, I contacted Whirlpool about the washing machine and got nowhere!!! SO disappointing!!! Absolutely the WORST customer service I have EVER seen!!! On hold forever, only to talk to a customer service rep who not only sounds bored to death with their job, but certainly less than sympathetic (probably from having to field questions all day long about the poor quality of the product), and less than helpful because Whirlpool has no desire to fix the issues. Needless to say, I will NEVER own another Whirlpool appliance again! SO disappointed!!!
Published: October 29, 2016
DeAnn of Atkins, VA
Source: consumeraffairs.com

Recently bought a 19-cubic ft French Door Whirlpool refrigerator. Seems to
Recently bought a 19-cubic ft French Door Whirlpool refrigerator. Seems to work fine at this point, but the compressor/cooling system has a fairly loud swishing noise it makes off and on during the cooling cycle. According to the owners manual, this is normal. If I had known this, I would not have bought this brand. Believe me, it is loud and you can hear it from all parts of my apartment. Also, once you examine the fridge up close, it really is cheaply made. Low-grade plastics for shelves and compartments. And this was not an inexpensive product to buy. We are talking out the door paying $2,000. Sad it is American made. My parents bought a Samsung last year and it is of much higher quality than the Whirlpool I have. But so far, it is keeping the food cold. Just wish it was quiet.
Published: December 23, 2014
Gary of Walnut Creek, CA
Source: consumeraffairs.com

I bought a Whirlpool refrigerator model GSF26C5EXW02 from Lowes. It is a hu
I bought a Whirlpool refrigerator model GSF26C5EXW02 from Lowes. It is a huge piece of crap that has had so many visits from the Royal Appliance guy, that we are now on a first name basis. Lowes was awesome and has actually replaced this junker twice at no cost to me and has, in fact, reimbursed me for all the food this fridge has ruined by freezing. The appliance repair guy cant seem to find a problem so I just keep getting ruined food because of this hunk of junk.
Published: November 17, 2011
Mary of Tomball, TX
Source: consumeraffairs.com

Bought a whirlpool refrigerator in 2015, have had both handles replaced 3 t
Bought a whirlpool refrigerator in 2015, have had both handles replaced 3 times, the bottom pieces of the handles are made of plastic and they crack. We had to take them to a metal fabricator and have them replaced with metal to keep them from breaking. Lowes and whirlpool know of this problem and they do nothing about it. Will not buy another whirlpool product. Very dissatisfied.
Published: November 8, 2016
Joe of Cheraw, SC
Source: consumeraffairs.com

Purchased the machine in 2008 for $800. I did not have any problems (wash 3
Purchased the machine in 2008 for $800. I did not have any problems (wash 3-4 loads/week), pleased with the washing until July 2015 when the machine was spinning out of control and the machine moved approx. 1 foot across the floor (thank goodness I did not have it on a pedestal as it may have tipped over). I canceled the run. This was a fine washables load of 5 sweaters placed on a medium spin.Scheduled the Whirlpool authorized service tech to come out and fix. He indicated there is extensive repair required and would cost approx. $1800. And indicated he has seen this failure before and it is due to the plastic parts inside. Also, he has seen these washers last about 5-7 years before replacement. Wow, last washer I had was a Maytag and it lasted 15 years costing 1/3 the price of the Whirlpool Duet. Now perplexed on what to buy, called Whirlpool Customer Experience Center to register my complaint and asked if there were any updates to the product that would avoid this failure. The center indicated there are updates but they are confidential and did not know if this failure was addressed.
Published: July 31, 2015
Karen of Somerville, NJ
Source: consumeraffairs.com

Our dishes always come out completely clean and without spotting. I dont li
Our dishes always come out completely clean and without spotting. I dont like having to get down into the machine and clean out the filter/trap, so I pre-rinse everything that goes into the machine, so that might help. Regardless, this machine does an excellent job. This is the Whirlpool Gold Series bought in 2013. It has numerous settings, such as delay, varying cycles, air dry, heat dry, etc. All the features work as expected, but like most owners probably do, I leave it set on the same settings all the time. It does what I want and does it very quietly. This is a standard, under-counter, full-sized machine. The outside of the dishwasher is stainless and the inside has a plastic lining. The controls are at the top of the front door, so that leaves the front completely clean-looking. Love it.
Published: February 24, 2016
Joseph of Tampa, FL
Source: consumeraffairs.com

Purchased a Whirlpool Cabrio washing machine from Sears in August 2010. Las
Purchased a Whirlpool Cabrio washing machine from Sears in August 2010. Last week, while my wife was washing clothes, we smelled smoke and the washing machine stopped working in mid cycle. Called Sears repair and came out Saturday 10/10/2015 to inspect the machine. When the repairman checked the codes he determined there was a problem with the motor. When he lifted the machine up the capacitor fell out in 2 pieces. It had blown apart and the motor had burned up. The estimated repair bill was $480.00. Needless to say we did not repair the machine. We will never buy another Whirlpool product or any other product that they manufacture under a different name.
Published: October 13, 2015
James of Spartanburg, SC
Source: consumeraffairs.com

Whirlpool Cabrio washer - Its been a month now and still the washer is not
Whirlpool Cabrio washer - Its been a month now and still the washer is not fixed. The repairman through Lowes warranty service is the worst by far I have ever dealt with. I had new transmission put on, still wont agitate and smells hot. The washer is only 18 months old, well taken care of. This expensive hunk of junk is worthless and the aggravation for all this mess is worse. I called Whirlpool 2 times. The first time, I got a call with the standard oh so sorry bit. Oh boy, that gets the washer fixed. Not. I blasted them and Lowes again. I have had it with this mess. The repairman is supposed to contact Lowes a week ago for replacement. He has done zero. I called Lowes to check. How can they sell this junk to customers who pay for this washer? They know it is junk, Lowes and Whirlpool, so do the right thing and recall the junker for refunds to consumers.
Published: September 9, 2012
Kathy of Garland, TX
Source: consumeraffairs.com

I have had my Whirlpool Gold for 8 years now and it has met my expectations
I have had my Whirlpool Gold for 8 years now and it has met my expectations. The glass shelves are easy to keep clean and it lets the lights give an open feeling to see everything in it. The ice and water dispensers are used many times every day and work just fine. Great appliance.
Published: September 4, 2019
Jan of Westerville, OH
Source: consumeraffairs.com

Whirlpool Dishwasher is 5 years old. Used in a one-person household where d
Whirlpool Dishwasher is 5 years old. Used in a one-person household where dishes are washed approx.. every four days (rinsed before placing in d/washer.) Recently at completion of cycle, 2 of water remained on the bottom (still there.) Whirlpool told me it sounds like I need a new pump, the cost of which would be approx. $300 (tech visit and evaluation, parts and labor.) I understand appliances dont last forever but I expected more than five years.
Published: December 8, 2017
Marie of Belleville, NJ
Source: consumeraffairs.com

I dont know how anybody could write a good review on this machine. It alway
I dont know how anybody could write a good review on this machine. It always requires deep water wash and sometimes two cycles to get clothes clean. On regular cycle, it doesnt get water on all clothes. Oh yes, it does save water... Ive pulled things out with dry areas on them.
Published: June 10, 2016
Peggy of San Marcos, TX
Source: consumeraffairs.com

My dishwasher was purchased on 5/12/12. It is a little over 2 years old. Th
My dishwasher was purchased on 5/12/12. It is a little over 2 years old. The dishwasher wasnt getting the dishes cleaned. I opened it mid-cycle and part of the heating coil was bright red and there was smoke inside of the dishwasher. Good thing I opened it before it ran through its cycle or it may have caught on fire. Unfortunately, I only have a 1 year warranty. This machine is a piece of crap and could have burned our house down. DO NOT BUY THIS PRODUCT.
Published: August 29, 2014
Laura of Thornton, CO
Source: consumeraffairs.com

Microwave Hood Combination...moisture sensor failed...potato caught on fire
Microwave Hood Combination...moisture sensor failed...potato caught on fire. Service company Whirlpool sent failed to show (Whirlpool selected a repair shop over 100 miles away). 2nd service company told me sensor failed and they would return with new part (ignoring the fact the white microwave was not gray and black) in a few days. If I wanted a new microwave without the dust and ash, I had to call Whirlpool. Whirlpool is ALWAYS experiencing a high volume of calls.Whirlpool states 7 - 14 days (unit on back order of course) for the microwave will arrive. 21 days later..no microwave. More high volume of calls... Whirpool state a repair center has received the microwave on July 31st and should have called me. Said repair center has no record of this transaction. Whirlpool reps claim to have records of my claim...but... they keep asking did we tell you it had been handled? I say read my file... Customer rep says my file is hard to understand (i.e. it is long). But they assure me they are empowered to help me. Maybe they should look up that word.Today...it is not Whirlpool customer service fault! No... It is being handled by a Product Replacement Specialist... Sadly they cannot provide me with any contact info for that Specialist. Empowered but not informed! Lesson: Whirlpool dont buy or if you do... and it catches on fire...just buy a new one... They make it impossible to get a replacement.
Published: August 11, 2014
JEFF of Cincinnati, OH
Source: consumeraffairs.com

We purchased this machine a couple of years ago... What a disappointment! W
We purchased this machine a couple of years ago... What a disappointment! Was recommended to me by the sales person and I trusted her. The machine does not get our clothes clean!!! We are a couple in our 60s so our clothes dont really get dirty most of the time, but they come out with marks on them all the time. My dish clothes and wash clothes are a disgrace! Im continually trying to soak them to try and get them to look clean. Ive been going to write this review for a long time, but today was the final straw. Washed a small load of towels and had to rewash several pieces! I would never recommend a Whirlpool product after this experience.
Published: August 25, 2016
Melinda of Apollo, PA
Source: consumeraffairs.com

I purchased a Whirlpool washer in 2005. After the extended warranty expired
I purchased a Whirlpool washer in 2005. After the extended warranty expired, our washer broke. The Whirlpool manufacturer did not have parts in stock. It’s on backorder, so what does that tell you? So we have had to wait for over a month for the repair shop to receive parts from Whirlpool’s manufacturer. Service is very slow and the quality of product is very poor. After five weeks and no repair parts, we are going to have to purchase a new washer since we do not have our washing machine repaired yet. I promise to never purchase a Whirlpool product again.
Published: April 3, 2012
Rebecca of San Antonio, TX
Source: consumeraffairs.com

Bought this washer in 2013 for close to $800. About a year and half old it
Bought this washer in 2013 for close to $800. About a year and half old it got real loud sounds like a freight train. Asked whirlpool repairman about it, and was told it is a main bearing going out. He said it would cost over $500 to fix it. Whirlpool warranty sucks - only one year. Called whirlpool, told them the problem and asked if this is a problem with this washer. Got told no they have no problems with it. Found out later not only do they have this problem with it they change design because of it. Repairman said his own daughter had same problem and he had many service calls on this model all with same problem. WHIRLPOOL WILL NOT REPAIR OR REPLACE PRODUCT WHICH IS A MANUFACTURE DEFAULT. It sets in our house unusable. I will never buy a whirlpool product again. Sad because that use to be all I would buy.
Published: March 26, 2016
Dan of St Francis, KS
Source: consumeraffairs.com

We purchased this model in July of 2019 and have had nothing but problems w
We purchased this model in July of 2019 and have had nothing but problems with it since. The design is really bad - if you set the temperature on the ideal setting, everything on the top shelf freezes solid. If you reduce the setting to the one below ideal, your freezer doesnt get cold enough to keep ice cream hard. The ice cubes are a little more than half the size of our last Whirlpool refrigerator and the unit is noisy. Weve had Whirlpool out to work on it 4 or 5 times in the first 6 months and twice weve had to throw away food due to the unit not cycling on and off properly. One of the technicians told us he spends a lot of time working on this particular model - evidently, it has a lot of issues. We are now using our old garage refrigerator while we try to get Lowes to give us a refund on this piece of junk.
Published: November 20, 2019
Brian of Evansville, IN
Source: consumeraffairs.com

My $800 Whirlpool Duet Sport Electric Dryer quit working less than 4 years
My $800 Whirlpool Duet Sport Electric Dryer quit working less than 4 years from purchase and needs a new electronic control board. My service tech called Whirlpool to confirm that this is the problem because replacing the thermal fuse did not solve the fact that my dryer wasnt working: Code F01. Diagnosing and repairing the dryer will cost me $375! I am deeply disappointed. I will definitely explore other brands before ever trusting a Whirlpool appliance because I know the company could have done more such as offering to cover or discount the $210 control board, because everyone I have talked with (friends, family, my appliance service company manager, Whirlpool customer service rep) agreed that this is a rare problem and that your dryers are engineered to work 10-12 years. However, as a company, Whirlpool gets an ** for customer service.
Published: October 4, 2011
Anti of Nederland, co
Source: consumeraffairs.com

My Whirlpool range, was purchased 14 years ago. It was fine until 2 months
My Whirlpool range, was purchased 14 years ago. It was fine until 2 months ago. I was preparing a meal for a dinner party and the oven went from low baking into Clean mode. (This cant be done by accident, it is many step process to go into clean mode) Locking the door! When I realized what was happening I immediately turned the breaker off but we still could not open the range door. Since the oven had my potato casserole and my Teflon coated cookie sheets inside it started to emit a toxic smell choking all of us inside the house. The unit was too hot to touch so my husband and brother-in-law finally donned gloves and got the range outside. I called Whirlpool the next morning and got the run around as to what type of range it was Kenmore/Whirlpool. Whirlpool finally sent someone out to look at the range and their determination was it caught on fire and melted! The company will not do anything about the unit or all the damage it cause because the range is over 10 years old. But they did not tell me this until I had spent weeks getting estimates and gathering information for them. I TOLD THEM DURING THE INITIAL CALL THE RANGE WAS 14 YEARS OLD. I TOLD THEM THE EXACT DATE IT WAS PURCHASED. Whirlpool sent me a letter from their Claims Resolution Department saying my DISHWASHER will not be covered and misspelling my last name. I have tried to call the person ** at least 25 times and she never answers the phone, only get her voicemail. I just wanted to tell them I was a little concerned about their accuracy with the typing of the name and product..... How complete could the investigation have been if they didnt even get the product correct.The smoke/smell ruined my microwave and ceiling fan. We had to paint the ceiling, redo wallpaper and professionally clean all the carpets and drapes on my first floor (we had just remodeled our kitchen last May so this was an expensive redo not in the budget. Not to mention the cost of a new range). I will NEVER buy a Whirlpool again. And I want to spread the word about the possibility of your range having the same problem.
Published: April 20, 2015
Nancy of Norwood, OH
Source: consumeraffairs.com

Cabrio poor design - My number one issue with Cabrio is that it is destroyi
Cabrio poor design - My number one issue with Cabrio is that it is destroying blue jeans. About 7-8 pairs now. It simply rips a hole in the leg. Also, sometimes clothes arent wet, usually not clean.
Published: June 28, 2012
Debbie of Keithville, LA
Source: consumeraffairs.com

We have had this washer for a year and the longest it has run before breaki
We have had this washer for a year and the longest it has run before breaking down is 3 weeks. Since it takes longer than that to get a repairman out to look at it and another 2 to 4 weeks to get parts, it has run less than half of the time we have owned it. This thing is a hunk of junk. Dont ever consider purchasing one of these lemons.
Published: August 8, 2015
William of Opelika, AL
Source: consumeraffairs.com

Whirlpool Dishwasher MOD#WDT970SAHZ0. I have to wash the dish before it goe
Whirlpool Dishwasher MOD#WDT970SAHZ0. I have to wash the dish before it goes in otherwise it doesn’t get food or anything off. It DOES NOT DRY at all. Even when I add the heat extended dry button. The normal setting takes 3 hrs & 12min to run & again, doesnt really wash & for sure doesnt dry. I have added jet dry. I called and they keep telling me it should have more jet dry! Ugh! I now have rust happening because it doesn’t dry. DO NOT BUY THIS MODEL.
Published: December 20, 2019
Lauren of Meridian, ID
Source: consumeraffairs.com

Why would I, and others buy Whirlpool made washers, with all of these servi
Why would I, and others buy Whirlpool made washers, with all of these service problems? Now I understand why they have profit/loss statement problems, and stock prices in the pits.
Published: January 17, 2012
Marion of Marion, OH
Source: consumeraffairs.com

The self cleaning work very well. All you need is clean the filter every ti
The self cleaning work very well. All you need is clean the filter every time you use the dryer. I had the large capacity. I can wash my blankets and heavy clothes like commercial machine and the machine is programmable for your wash load.
Published: February 9, 2019
Thanh of Westminster, CA
Source: consumeraffairs.com

Model CAE2745FQ0, Serial #C72680766 - Purchased this coin op clothes washer
Model CAE2745FQ0, Serial #C72680766 - Purchased this coin op clothes washer 2/2/2018 at Brandsmart, Deerfield Beach FL. Would not empty or spin correctly; 1st service call 2/28/2018. (Less than 30 days from purchase date). 3/21/2018 called Whirlpool again as same problem continues (as listed above). Washer is not being overloaded. Whirlpool repair visit scheduled again for 3/23/2018. This is the 2nd repair time since we purchased the washer on 2/28/2018. Purchased the same model 2 years ago, and experienced repeated problems to the point where we got rid of that machine and purchased the most current model referenced here. We are looking for a full refund of the purchase price as it appears that this recently purchased machine is on its way to be a repeat performance of the 1st machine that we got rid of (that was purchased 2 years ago). Again, we want the full purchase price refunded, which is $900.88. This machine is not even 2 months old. Thank you.
Published: March 22, 2018
Mary of Pompano Beach, FL
Source: consumeraffairs.com

Whirlpool refrigerators are best whenever I used many refrigerators. It pro
Whirlpool refrigerators are best whenever I used many refrigerators. It provide many useful service to users. It allow us to store different varieties of products including vegetables, fruits, beverages and many more. It can make cube ice for to use in different drinks, products, etc. It consume less energy to used this Whirlpool refrigerator products. We used Whirlpool refrigerator with less stress of storages of fresh vegetables and fruits. Water is main thing we used to store in this fridge, it maintain temperature well for cool and fresh taste of nectar of nature. Nowadays, refrigerator are used widely in our locality especially Whirlpool which I mentioned them earlier to buy this awesome product to give comfort of mankind. I recommend Whirlpool refrigerator.
Published: August 20, 2020
Umakanta of Imphal, Manipur
Source: consumeraffairs.com

Whirlpool Cabrio top loading washer model WTW6800WW1 - I bought this washer
Whirlpool Cabrio top loading washer model WTW6800WW1 - I bought this washer 3 years ago. It cost me about $900. It has become very loud. I had the repairman here yesterday fixing my dryer. When he heard the washer, he told me the bearings are gone and its just a matter of time before the machine dies. To fix it involves a total rebuild of the motor, about $600! WTF! This is my 3rd washer in 19 years. There is something seriously wrong with appliance manufacturers. They no longer care about their reputations, and just produce crap! Expensive crap! Needless to say, I am now shopping for our 4th machine, which will be a Speedqueen basic washer with a 3-year warranty!
Published: May 29, 2013
Ericha of Medway, MA
Source: consumeraffairs.com

I am a retiree after 35 years and 5 months, the last 20 plus years on salar
I am a retiree after 35 years and 5 months, the last 20 plus years on salary. I purchased a new Whirlpool washer on April 18, 2012 at Lowes in Tiffin, Ohio. The clerk said to take the receipt to Clyde to apply for my rebate. I was informed by a receptionist that we only get a rebate if our purchase is from Sears. I only went to Lowes because of the urgency and was not aware of this change in your policy. I consider this a real slap in the face after all the years of what I consider excellent service to Whirlpool Corporation.
Published: April 30, 2012
John of Seneca County, OH
Source: consumeraffairs.com

Stainless steel side-by-side refrigerator (4 yrs. old) - I have to continua
Stainless steel side-by-side refrigerator (4 yrs. old) - I have to continually clean the rust stains. Ive used the products Whirlpool has suggested and the rust continues to appear. Lowes extended warranty does not cover this problem because it is cosmetic; Whirlpool reps say its due to the coastal area where I live and that they cant do anything about it! I understand that there are many customers experiencing the same problems with Whirlpool products. Their customer service is worthless and is their warranty to stand behind their products!
Published: September 14, 2017
Elizabeth of Huntington Beach, CA
Source: consumeraffairs.com

First one had major problems. The bladder they call it. They took out the w
First one had major problems. The bladder they call it. They took out the whole system out, replaced the tube that goes to the top of the refrigerator which is where it always starts leaking so they worked on it three times, junked it, gave me a new one and here I am again same thing. Ruined my hardwood floor and Im stuck with it. Never again will I buy WHIRLPOOL.
Published: July 29, 2014
Paul of Hanover, PA
Source: consumeraffairs.com

I purchased a Whirlpool refrigerator in 2012 and now it does not work and W
I purchased a Whirlpool refrigerator in 2012 and now it does not work and Whirlpool says a 1300.00 refrigerator only has a one year warranty. Please do not purchase a Whirlpool brand because they do not live up to their brand name.
Published: August 5, 2016
bernice of Opelika, AL
Source: consumeraffairs.com

I just replaced our Whirlpool Accubake Double Wall oven, model RBD305PDS14,
I just replaced our Whirlpool Accubake Double Wall oven, model RBD305PDS14, because it fried the control panel after being put on self clean. This was the second time this has happened and I have probably only used the self clean feature three times since we purchased the oven. Im not a specialist in defective product design, but having a control panel burn up two out of three times when the self clean is used suggests a significant problem. I refused to pay to have it replaced again and obviously did not replace it with another Whirlpool product or any other brand associated with the company. I see that this problem has a long history dating back quite a few years with Whirlpool doing little or nothing to resolve the issue. (They just deny any knowledge about any defect in the design.) Fool me once, shame on you! Fool me twice shame on me!
Published: December 26, 2013
Tom of Lincoln, NE
Source: consumeraffairs.com

After 2 years the motherboard failed on my Top load Cabrio washer. We had t
After 2 years the motherboard failed on my Top load Cabrio washer. We had to spend $300.00 dollars to get fixed. When we called Whirlpool to see what they would do about it, they actually offered to sell us the board for $345.00 dollars and a 1 year warranty on the board. They actually wanted us to pay more from them than a local repair service. DO NOT BUY THIS MACHINE OR ANY OTHER WHIRLPOOL PRODUCTS. Also does anyone know of any class action lawsuits surrounding their obvious use of defective parts?
Published: November 15, 2014
John of East Northport , NY
Source: consumeraffairs.com

I have owned a Whirlpool Gold refrigerator since 2011. It has required two
I have owned a Whirlpool Gold refrigerator since 2011. It has required two repair calls due to a water leak. The company did repair it free of charge on the second visit even though it was out of warranty. It is now leaking again which has caused damage to my wood floor and basement ceiling tiles. I am told that I have pay for the repairs this time even though it is the same problem. I was offered a modest discount to purchase a new refrigerator. I will never buy another Whirlpool product. This refrigerator should be recalled. I recommend GE products. They stand behind their products and they last a lot longer. Shame on Whirlpool! So many complaints with very little response .
Published: October 21, 2015
Teresa of Gladstone, MO
Source: consumeraffairs.com

Error f1e2 error. Washer less than 2 years old.
Error f1e2 error. Washer less than 2 years old.
Published: October 31, 2014
Alisa of Hurst, TX
Source: consumeraffairs.com

Brand new Whirlpool dishwasher from PC Richards. Model #WDT710PAYB2. Dont b
Brand new Whirlpool dishwasher from PC Richards. Model #WDT710PAYB2. Dont buy one of these! In the store, I was turned off by the panel being on top of the door and not visible when the door is closed. I dont understand why anyone would not want to see the cycles and operation but my husband insisted that was a good thing so I agreed to purchase. Well, its horrible! I pressed the panel buttons the first time I tried to use it, and the panel switch is erratic and all over the place. For example, if I press Normal, the Heavy cycle button light goes on. When I hit start, all the button lights shut off. I finally get all the lights to stay on and hit start (after about 10 tries) and when I shut the door, the start button blinks and beeps! The dishwasher does not start. After many attempts, I got it to run, miraculously, for about 10 minutes. It emptied the detergent dispenser and left everything inside wet and slimy. Nice. I cant believe Whirlpool would sell such an inferior product. I have always been a loyal Whirlpool customer, but after this experience, I think its time to switch appliance brands. Now I have to be inconvenienced without a dishwasher after spending over $500 and wait for a repairman. Thanks, Whirlpool!
Published: February 26, 2012
Diane of Union, NJ
Source: consumeraffairs.com

Ive bought two (2) whirlpool dishwashers in approximately two years. Both d
Ive bought two (2) whirlpool dishwashers in approximately two years. Both dishwashers stopped draining shortly after one year. I checked the filter, removed parts at bottom of appliance and checked the drain hose and my home drain to make sure that none were clogged. After testing the draining system a burning motor smell started to occur. At that point I disconnected and threw away the appliance. I dont know for sure but I think this is a recurring and known defect.
Published: May 4, 2015
Rene of Miramar, FL
Source: consumeraffairs.com

I purchased a Whirlpool Duet washer and dryer set in 2008. The washer contr
I purchased a Whirlpool Duet washer and dryer set in 2008. The washer control panel lasted 3 years. Because I did not have an extended warranty, Whirlpool would not do anything to accommodate me, despite the exorbitant cost of this machine. I told them that I would never buy another Whirlpool product. It is now 2017, and I have not purchased any other product made by Whirlpool. I want to make sure that a company manufacturing expensive machines designed to break within only a few years of normal use, goes out of business. Spread the Word to everyone you know about Whirlpools garbage machines. Maybe if enough consumers purchase products from other manufacturers, Whirlpool will get the message that they need to manufacture quality, long lasting machines. Try Speed Queen instead.
Published: June 14, 2017
Lori of Buffalo, NY
Source: consumeraffairs.com

We our adding our name to a list that is remarkably long. We purchased a to
We our adding our name to a list that is remarkably long. We purchased a top loading Cabrio washing machine just over a year ago and the problems with the balancing of the unit are the same as everyone else who has written in. The service company A&E has promised a lot but has done little to resolve the issues we have had with the machine. One representative told us that she would order the part and have it sent to our home. When the part did not arrive, we called A&E back only to find out it was never ordered because the service technician would not return their phone calls. I find this excuse ridiculous and similar to other false statements they have given us on the other four phone calls made to address the problem. After reading these reviews, we realize that this is only the beginning of what will be a frustrating and costly experience. Never again will we buy a Whirlpool!
Published: November 30, 2011
Greg of New Paltz, NY
Source: consumeraffairs.com

We just purchased a new fridge - September 2021 -- Whirlpool side by side.
We just purchased a new fridge - September 2021 -- Whirlpool side by side. Why is just okay? It is a loud refrigerator. A roaring sound is pretty constant. The ice tray in the door has no recessed tray ... so water and melting ice just follow down the front of the door and onto the floor. Two days after purchase we went back to Lowes to return this fridge ... but all the other refrigerators do not have a recessed ice tray. And since they are not plugged in ... who knows if they roar.
Published: September 27, 2021
Dan of League City, TX
Source: consumeraffairs.com

My whirlpool Duet Washer has been repaired twice in three years for more th
My whirlpool Duet Washer has been repaired twice in three years for more than half the cost of the original product. Now it faces another repair--not worth it!Shouldnt a major appliance last longer than three years? Whirlpool will do absolutely nothing.
Published: August 2, 2011
Mary of Bainbridge Island, WA
Source: consumeraffairs.com

We got a deal on our stove/dishwasher combination, establishing a payment p
We got a deal on our stove/dishwasher combination, establishing a payment plan upon purchase. And as a bonus, when you have a brand name appliance like Whirlpool, that made us more secure with the purchase.
Published: February 8, 2021
Anthony And Carill of Yulee, Florida
Source: consumeraffairs.com

We purchased a WRS576FIDM refrigerator from HHGregg in August 2015 and imme
We purchased a WRS576FIDM refrigerator from HHGregg in August 2015 and immediately had problems with ice maker and door having condensation on it. I contacted Whirlpool who had a tech come to my house and verify problems. Whirlpool replaced it with a new refrigerator in November 2015 and w/in a week it had awful condensation on the outside of the door, dripping onto the floor and pooling water. A tech responded to our house again and confirmed the problem with Whirlpool. Whirlpool advised they would be sending out two new doors for our side to side refrigerator and said we should receive them within 4 to 6 weeks from late November 2015. I asked Whirlpool to send us a different model because this is the second refrigerator of the same model that has the same issues. Whirlpool refused. I have spent countless hours on the phone with Whirlpool, HHGregg, and waiting for service appointments and my patience is getting thin. I just contacted them today 2-9-16 to inquire about my doors since it has been well over the 4 to 6 weeks Whirlpool said it should take to receive them. The Whirlpool rep on the phone had no information about the status of the doors and said that they would have to contact the service company to inquire more about the status of the doors. He also said that under special circumstances, it may take an additional two weeks for certain door orders. I once again requested a different model of refrigerator or a refund.I tried to get HHGregg to allow me to return the 2nd refrigerator just days after I received it since I was having the same issues as the original one I purchased. HHGregg said they could not since the 2nd refrigerator did not come from them. HHGregg said that they did not know why Whirlpool sent me a replacement refrigerator directly and added that normally the returns go through them. I feel like I tried to do the right thing by contacting Whirlpool for warranty work, but I feel that if I would have called HHGregg I would have been able to get a different brand refrigerator which is what I really desire after all these problems with the Whirlpool brand. I did purchase an entire Whirlpool kitchen set from HHGregg. The only problems I am having is with this refrigerator.
Published: February 9, 2016
Jessea of Goose Creek, SC
Source: consumeraffairs.com

Bought a Maytag Bravo XL Top-Loading Washer Model MVWB880BWO. It was instal
Bought a Maytag Bravo XL Top-Loading Washer Model MVWB880BWO. It was installed on Jan 22, 2014. In December, the spin cycle became very loud. I contacted Whirlpool on Dec. 2. They said a local technician would be out on Dec 5. They make up this date. I called the local technician. They came out on Dec 16. I was informed that if there was nothing wrong with the washer, I would have to pay for the service call. The tech. found there was a bearing problem. He said they would contact Whirlpool about the warranty repair. Had not heard from the repair shop. Today is Jan 5. I called the local repair shop. They said they were waiting to hear from Whirlpool. I called Whirlpool. (Thats another nightmare). They said they were waiting to hear from the tech. The man at the repair shop said he has been trying to get a hold of the rep for our area in Eureka, CA. Apparently he doesnt return emails when he is in training and apparently he is in training most of the time. It is totally unacceptable to have to wait for over a month to have a washer repaired. Not sure what a consumers recourse is for getting something that is under warranty repaired in a timely manner. Maytag used to be a good product. Since Whirlpool produces the Maytag, the quality just is not there. Very poor service. I would not recommend buying Whirlpool. You will not be happy with their product or their service.
Published: January 5, 2015
Barbara of Eureka, CA
Source: consumeraffairs.com

I purchased a new Whirlpool stove in Feb 2020. First off the oven was not c
I purchased a new Whirlpool stove in Feb 2020. First off the oven was not calibrated right and Whirlpool wanted us to do all these tests to see what the problem was. Finally, after purchasing an oven thermometer I finally got my ducks in a row and called them back to which they finally sent out a repairman. Now after almost finishing supper last night the whole cooktop stopped working. It is going to take a week to get someone out to fix it. Also, we have to purchase an extended warranty for our Whirlpool refrigerator every year because it always needs something fixed. Our Whirlpool washer has been on the blink for quite some time (no warranty) and cant afford to get it fixed. When talking to someone at Whirlpool it appears they have no compassion. I guess it is because they are just paid employees. My recommendation is to look into other products before purchasing. Do your homework.
Published: October 15, 2020
Wanda of Wilson, NC
Source: consumeraffairs.com

We purchased our first front-loader washing machine (Whirlpool Duet WFW9250
We purchased our first front-loader washing machine (Whirlpool Duet WFW9250WW00) just over two years ago. Since we purchased it, it has torn clothes and we have replaced the drum baffles twice (this would be the third time, but we are throwing the washer out), the drum seals twice (another place clothes can get caught). I had adjusted my washing (maybe I overfilled the washer, maybe I was using the wrong spinning speed), but every so often clothing would come out with holes or torn. The drum baffles must come loose before they come out, and clothing can get caught underneath them (I think that is where the tears occur). It has happened at least once a month and I had spent a fair amount of time trying to figure out where the clothes got caught and torn. Many people complain about bad smells from the washers (which I never had - I like the Tide with Febreeze detergent and every so often clean it with bleach or Affresh), but never torn clothing. I would really like to use a front-loading washing machine, but we are going back to the top loader - we cannot afford the clothing tears. I have seen that many people replace baffles (not many speak of clothing tears) and maybe in the future this problem will be addressed. But in the meantime, I would stay away from Whirlpool front-end washers. (GE makes some nice top loaders - and in 40 years of washing clothes and only owning two other washers, I have always thought washers to be an appliance that would last 15 years or longer with very little maintenance or trouble). I believe that I really tried to make this washing machine work out, but it got to the point where my husband did not want to wash baseball uniforms and other irreplaceable clothing in our washer.
Published: May 25, 2013
Lillian of New Baltimore, MI
Source: consumeraffairs.com

I purchased a Whirlpool washer in March 2007. That washer is now leaking f
I purchased a Whirlpool washer in March 2007. That washer is now leaking from the bottom. I called Whirlpool. I was told that the machine only had a one-year warranty, so repairs would be at my expense. The CSR then offered to schedule a service call for me at $139, which I refused. A few weeks later, I received in the mail an offer for an extended warranty on my Whirlpool washer.
Published: October 2, 2011
Anita of Florissant, MO
Source: consumeraffairs.com

I bought a Whirlpool washing machine last year. Exactly after one year the
I bought a Whirlpool washing machine last year. Exactly after one year the bearing problem and noise starts from it. So I do not recommend this machine to anybody because of this bad experience and also high service cost.
Published: November 26, 2021
Shine of Kuwait, Other
Source: consumeraffairs.com

About five years ago, I purchased a top load Whirlpool Cabrio washer and ma
About five years ago, I purchased a top load Whirlpool Cabrio washer and matching dryer. For the past couple of years or so, this washer gets out of balance every spin cycle. It sounds like a mac truck running through my house. At this time, I do not have $300-$400 to buy a warranty when I feel that this problem is so widespread (via internet complaints) that Whirlpool should fix this problem. I replaced a perfectly working 13-year old Maytag washer simply because my dryer went out. I have contacted customer service with no results. I recommended this washer to my neighbor about a couple of years ago and now I am sorry I did. Little did I know that three years in there would have to be a repair. As you know, this isnt a bottom of the line cheap washer, therefore, I wouldnt expect it would be acting like one after this period of time. I asked Dave who at Whirlpool cared and basically, he had no answer. I told him that I would expect a company as large as Whirlpool to have people who have the job of searching the internet to see what people are saying about the company and if they did, they would know this was a problem with these washers and would initiate some sort of recall. This is such a bone of contention at my house that I wish the thing would just die so I had to go buy another (and trust me it wont be a Whirlpool). But rather, I get to listen to my washer thrust throughout my house every load I do.
Published: April 29, 2013
Tina of Delaware, OH
Source: consumeraffairs.com

2020 Maytag washing machine purchased Sept. 19 2020, never worked from day
2020 Maytag washing machine purchased Sept. 19 2020, never worked from day one. Agitator does not work, makes noise like the machine is struggling to work. Does not rinse detergent out of clothes. Water level is minimal. Went to the dealer Dufresne in Swan River, MB. They sent out a repairman which I paid for, I was informed many customers were complaining that these machines are nothing but garbage. I went back to Dufresne and confronted the sales woman, laughed in my face and told me to leave the store, I was totally taken aback by her rudeness, phoned Whirlpool, spoke to a woman who was very ignorant, I asked to speak to a supervisor who told me thats the way the machines are designed because they are made, DO NOT BUY WHIRLPOOL APPLIANCES, NEVER NEVER.
Published: December 5, 2020
Paul of Benito, MB
Source: consumeraffairs.com

I bought the washer and dryer. I had problems right away. The glass lid has
I bought the washer and dryer. I had problems right away. The glass lid has broken and replaced 4x at the hingeless. YES 4 times – 1 time under warranty. I complain, they gave me 1 extra year of a warranty. Big deal... Was told its not a recalled item because it didnt cause of fire. The dryer has caught fire 2x as the bottom fills up with lint. I messaged and sent picture and they did nothing. Said it was up to me to clean the unit. I am not able to take the dryer apart to clean it. The lint cannot be reached without removing the top and back of dryer and taking out the drum and the belt off. Nothing but grief. Giant expense to maintain all the broken parts not to mention labor fees… Very very unsatisfied. And they do not care!!!! They will never get another penny of my money!!!!! Im not sure how they get away with this!!! I spent $2000 to buy a good set that would last and all I got was junk. Not to mention the awful smell always having to bleach or cleaning it all the time.
Published: September 24, 2015
Christine of West Newton , PA
Source: consumeraffairs.com

Purchased this set in January of this year 2016. The loudness of this machi
Purchased this set in January of this year 2016. The loudness of this machine struck me first along with the constant banging of the pipes in the basement when filling with warm water. The agitator is very loud. Thought I was trading up from a 10 year old Whirlpool front loader set. There is hardly any water in the washer when running a full load. I take clothes out that are not only a twisted tight mess but in some spots are not even wet!!! The dark clothes inevitably need to be rewashed because there is white residue on them!!! I have used the pods and liquid and it doesnt seem to matter, happens with both. Customer service has no answers and say theyve never heard this before.How can this washer wash clothes when there is no water and little if any movement of clothes??? And how is it that we are all saying the same exact things and Whirlpool is not being held accountable??? I DONATED my working fine set to a dog rescue and am now stuck with a brand new machine that works PERFECTLY HORRIBLY. So who is watching you Whirlpool???
Published: April 9, 2016
Adele of Seneca Falls, NY
Source: consumeraffairs.com

We purchased a cabrio washer about 3 years ago and have had trouble with co
We purchased a cabrio washer about 3 years ago and have had trouble with coins getting into the drain pump and cracking it. We have repaired this at least 5 times and dont understand why the washer allows this to happen. Yes we do accidentally leave coins in our clothes but we have not had this problem with other washers. Clothes also have odor.
Published: September 20, 2014
Martha of Terra Alta, WV
Source: consumeraffairs.com

I called customer service because my pilot light would not stay lit on my 2
I called customer service because my pilot light would not stay lit on my 2005 Whirlpool water heater. I was told that I needed to install the upgrade kit and that the water heater was malfunctioning because of a lack of air and that it needed to be cleaned at the bottom. I paid for the shipping of the kit although I believe it is called an upgrade or conversion kit versus a recall for this water heater to save money and to get the consumer to pay for replacing defective parts. A certified technician installed the kit but the pilot light would not remain lit. He replaced the thermocouple, although new parts had just been received. This did not help either. The technician and I called customer service, which didnt resolve the issue. I also asked for a manager who would only agree to send out another conversion kit. There are three years remaining on the warranty but I am being told to keep replacing new parts with new parts until it works. That is unacceptable. Also, I was not informed that my problem is a recurring problem with this Whirlpool water heater that I purchased at Lowes.
Published: November 11, 2011
Corey of Douglasville, ga
Source: consumeraffairs.com

This was the first new appliance that I had actually ever had and I purchas
This was the first new appliance that I had actually ever had and I purchased it in October of 2010. After four months, it started make a grinding sound. I called Whirlpool and the repair man replaced the motor. Approximately four months after that, the lid got stuck and the machine would not respond. Same routine as before, but this time the transmission was replaced. While the machine was apart, I noticed the white insulating panel from the bottom was brown in a spot and looked as if it had gotten hot. A month before the 1 year warranty expired, the washer started making an intermittent grinding sound nearly identical to the sound made when the motor went out. This time a different service company was sent out my Whirlpool and the said that nothing was wrong. Now, the machine is out of warranty and has stopped cleaning close and during the spin cycle the you can hear water running into the machine constantly. Last months water bill shows a 40% increase in water consumption when nothing has changed to incur a larger bill. Seeing all these comments makes me wonder why the heck nothing is being done to force recalls on such poor products. Consumers should be treated with a lot more respect than this. I will never recommend a Whirlpool product to anyone I meet. In fact, I will strongly discourage anyone who is contemplating buying a Whirlpool washer machine.
Published: February 19, 2012
L of Fayetteville, AR
Source: consumeraffairs.com

I purchased a Whirlpool over the range microwave (model WMH3205XVQ) on 9/27
I purchased a Whirlpool over the range microwave (model WMH3205XVQ) on 9/27/10 and have replaced the door now for the second time due to the plastic cracking. I also discovered today that the plastic has again cracked on the vent grill and the control panel. The door, vent grill, and control panel were all replaced on 8/19/2011, under warranty. It appears to me that Whirlpool has a manufacturing defect which they need to address with the consumers who have purchased these products.
Published: January 27, 2013
M. of Hudson, WI
Source: consumeraffairs.com

Dishes are very clean and the machine is very quiet. Only downside is the s
Dishes are very clean and the machine is very quiet. Only downside is the silverware in the door is not easy to load. The layout is very good with easy adjustments. Again, the downside is the silverware in the door is inconvenient. The easiest way to load is to basically leave the door partially open. With the door fully open you have to slide the silverware in sideways where it also tends to catch on other silverware. Perfect for 4 people. This was the best looking stainless steel dishwasher for the money. Whirlpool Gold Series.
Published: February 24, 2016
Roger of Pittsfield, MA
Source: consumeraffairs.com

Piece of junk that tears up clothes but doesnt clean. Company has ZERO care
Piece of junk that tears up clothes but doesnt clean. Company has ZERO care for their customers. I will never buy Whirlpool again. We called and called and called. Washer took two hours for a normal load. Crust and odors still there. Dryer was fine.
Published: February 14, 2019
ashley of Deerfield Beach, FL
Source: consumeraffairs.com

My wife and I purchased a new Whirlpool Cabrio Washer / Dryer set approxima
My wife and I purchased a new Whirlpool Cabrio Washer / Dryer set approximately three years ago and have had nothing but problem after problem with these units. Weve had multiple service calls, multiple parts replaced, and after dumping hundreds of dollars into repairs and service calls (even called Whirlpool and asked for some help with parts cost but was given the cold shoulder and was told, We cant help you), we are dumping these machines where they belong - scrap heap. I will never purchase another Whirlpool product and will tell anyone who will listen what garbage Whirlpool manufacturers are and absolutely pathetic excuse for customer service and the poorest of quality product. Whirlpool will never be in my familys home again and will never see another cent of my monies.
Published: October 11, 2011
Carl of West Sacramento, CA
Source: consumeraffairs.com

First three months, the main water gasket broke. Thank you for lots of wate
First three months, the main water gasket broke. Thank you for lots of water all over the kitchen. I pulled the washer out to inspect the cause, wanted to see if it was house plumbing or dishwasher. The hose was hanging off the bottom of the machine. During the 45-minute call, I got in my car and drove to plumbing supply and applied a new hose clamp. The next day, a free service call, the repairman said it was the second one this week, Thats just what I would have done, but would not put the machine back. (void the warranty, finish work, etc...not sure how he would have serviced the machine if I did not pull it out for him). A few months later the wheels on the top shelves give way/fall off the rack, so we have those replaced. As soon as one is replaced, the other side falls off... Now, approximately 14 months into installation, the dishwasher does not work. The control panel is flashing and will not start. What a runaround with KitchenAid. We were told there was a recall on the hose clamp (we never got one). We cannot have the control panel worked on until the hose clamp is certified... That will take a week. Then we can call back... What a hassle. We bought this expensive product on good reviews. We are most disappointed. There is very little concern for making the product good. Its incredible that so much can go wrong in such a short time of limited use. Once/day... The hose clamp is just poor engineering. The rest is terrible quality and support
Published: September 16, 2013
Douglas of Bel Air, MD
Source: consumeraffairs.com

The dishwasher is noisy and the latch which holds the soap, at times sticks
The dishwasher is noisy and the latch which holds the soap, at times sticks. When we think it is done and ready to unload we need to run it again because the latch that holds the soap DID NOT open. Not good.
Published: March 27, 2020
Deanna of Port Orchard, Washington
Source: consumeraffairs.com

Purchased Whirlpool front load washer 2010. Had it repaired 2013. Paid $599
Purchased Whirlpool front load washer 2010. Had it repaired 2013. Paid $599 for washer & $648 for the repair. Mailed copy of sales and repair to Whirlpool customer service. Received call from customer service and was told to have a nice day.
Published: September 26, 2013
Joyce of Hendersonville, NC
Source: consumeraffairs.com

One month ago the freezer quit working. Lowes sent out a repairman who told
One month ago the freezer quit working. Lowes sent out a repairman who told us it would cost over $1000 to fix. This fridge is only 18 months old. I called Lowes and the Whirlpool and they offered to supply the parts. Repairman came out yesterday and said the refrigerator cant be fixed. Am now waiting for Whirlpool to call us back and tell us what recourse we have. Very disappointed. Fridge is now sitting unplugged in my kitchen. Will never buy another Whirlpool product again. If there are so many issues, there should have been a recall on these items!
Published: December 5, 2014
Paula of Crestview, FL
Source: consumeraffairs.com

Problematic... constantly out of balance... and will Not spin out due to th
Problematic... constantly out of balance... and will Not spin out due to this.. Sensors are very sensitive... have to unload and reload.. Most times have to wring out by hand.. Definitely a defect of these machines.
Published: May 13, 2020
Diane of Fort Pierce, FL
Source: consumeraffairs.com

Purchase a brand new Whirlpool fridge at the Fry’s Electronic in 2017. Br
Purchase a brand new Whirlpool fridge at the Fry’s Electronic in 2017. Broke down in 2018 almost 1 year after. Called Whirlpool company for replacing a new one. They didn’t replace before they had sent out a certified technician for fixing 3 times. It took forever to fix it, and still had the same problem after months. Finally, they agreed to replace a new one. Now I still have the same problem with a newer one which they replaced it over a year ago (including fixing and placing time). Just called to the Whirlpool company today for fixing or replacing, spoke to rep Sara, she said that it’s no longer under warranty because it’s more than 1 year. I told her that because the company didn’t replace right away; therefore, it has been more than 1 year; but from the time they replaced it, it hasn’t been 1 year. Ill never buy any Whirlpool products again.
Published: April 1, 2019
Chau of Garden Grove, CA
Source: consumeraffairs.com

Whirlpool with four burner and the model that you self-clean the oven. It h
Whirlpool with four burner and the model that you self-clean the oven. It had all the features I wanted and Whirlpool has been around for a long time. Cost was right for my budget and it had all the options to it. I would have to move it out from the wall to find the model. Love the oven and the fact that I dont have to use caustic cleaners to clean it but simply have to wipe the dust out. One burner does not work and I will have to get it repaired. I shopped at a scratch and dent sale. The price was right and I could barely see the scratch and it had all the usual warranties. I need moderately priced appliances and if there were expensive features on it that I have not previously used, I would probably decline it. I do basic cooking and do not need expensive accessories. I can on my range and I have found the burners do not hold up well for canning. The burner I use for canning is the only one I have had problems with. That is the only problem I have had with the range at all. If anyone plans to can, consider purchasing the coil that is heavier to sustain the weight of the heavy canner. I would not be afraid to purchase Whirlpool again. My range is about 10 years old and other than that burner, I have had no difficulty. It is a mid-price range.
Published: March 16, 2016
K. K. of Farwell, MN
Source: consumeraffairs.com

I have a gas range Model WFG540HOESO Airlift self clean. When anyone reache
I have a gas range Model WFG540HOESO Airlift self clean. When anyone reaches across or leans against the range, ever so slightly, the knobs turn and gas is released. It is EXTREMELY dangerous. The Airlift self clean has never worked. When the repairman contacted the technicians at Whirlpool, they told him that there was nothing they could do. In other words, I am stuck with an oven that will not self clean. The water in the bottom does not even come to a boil.
Published: December 19, 2018
Wendy of Pinetop, AZ
Source: consumeraffairs.com

I bought Whirlpool hot water heater with the Honeywell part in 2014 and the
I bought Whirlpool hot water heater with the Honeywell part in 2014 and the thermal box went out. No flashing lights, no way to reset. I understand that Whirlpool had a class action lawsuit after researching. Still selling this product to consumers. Whirlpool should be held responsible, and be made to give an allotment to replace homeowners with hot water tank of choice! If lawsuit is active please add my name.
Published: November 25, 2016
Lucy of Kenova, WV
Source: consumeraffairs.com

I purchased a rental home with a Whirlpool hot water heater. In the home i
I purchased a rental home with a Whirlpool hot water heater. In the home inspection, it was deemed to be in good working order. The first day the tenant moved in, I received 3 service calls for no hot water. My contractor told me I needed to replace the start up assembly and it needed to be ordered from Whirlpool directly, as it is not available in stores. When I contacted Whirlpool Customer Service, the operator, Stacey, was rude and unhelpful. She told me that the warranty was void because I was not the original owner, even though it does not state that the warranty is not transferable. She also told me she could not help me order a replacement part without the item number.
Published: December 2, 2011
Annie of Walnut Creek, CA
Source: consumeraffairs.com

Bought a Whirlpool Gold stainless steel refrigerator and the thermostat did
Bought a Whirlpool Gold stainless steel refrigerator and the thermostat didnt work after a couple months of use. Lost all the product in the refrigerator and freezer and whirlpool would not compensate us. They did pay for the $29 part because it was under warranty but still think it was completely their fault for putting a defective thermostat in it. Last night the relay on the circuit breaker stopped working and I again lost all my refrigerated food overnight. This time it is not under warranty because the warranty was only good for one year. So, I just paid $314.03 to have it repaired. So angry that I spent so much money on 4 Whirlpool Gold products when I remodeled my kitchen.
Published: October 5, 2015
Theresa of Newark, NY
Source: consumeraffairs.com

Purchased this 27 cubic ft French door bottom freezer fridge (WRF757SDEM01)
Purchased this 27 cubic ft French door bottom freezer fridge (WRF757SDEM01) in Sep 2016. Approximately 8 months after, fridge stopped cooling. Called Whirlpool for service diagnosis since fridge was still under warranty. Service tech stated coils were freezing over due to part malfunction and part needed to be replaced and ordered. He provided me with a temporary fix by defrosting all the ice from the coils since the part would take approximately two weeks to come in. I spent an entire day of annual leave from my place of employment for this service call!!! New part was replaced and fridge was cooling like it was supposed to.Here again six months after the part replacement, my fridge was doing the same thing again; NOT COOLING my food AND there was this awful noise coming from the area in which the part was replaced. That drove me CRAZY to the point I would turn it off in short increments to maintain my sanity. I called whirlpool AGAIN, and this time, my fridge is NOW out of warranty, BUT, the replacement part of five months prior should still be in warranty. My fridge failed the day after Thanksgiving and five days after the fact, the service tech will be at my house again.Worst part of this is I took an entire day off work expecting the service tech to come between 8-12 as told to me by the whirlpool customer service rep and guess what? The company called at 1000 and said they only do appointments in my area in the evenings. I was furious; again another day of employment missed at the hands of Whirlpool. I am not confident that the same part that was replaced in May is defective and I may be going through spouts of an inoperable fridge again and again. Whirlpool really needs to take a hard look at recalling these fridges OR providing quality appliances for the money that we pay. I had GE appliances in my old house and NEVER had issues with the refrigerator. My new builder choose whirlpool and made the wrong choice! I just want a refrigerator that will work operate for the $2100.00 that I paid. I will NEVER recommend whirlpool appliances to anyone... Never!!!
Published: November 28, 2017
Sharell of Goose Creek, SC
Source: consumeraffairs.com

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