My Gold Series Whirlpool Electric Range is 3 years old. The main board for driving the burners, oven, etc burned up which caused my oven to go from the 200 degree setting to 450 in about 3 minutes burning everything that was in the oven. They want $400.00 + installation to replace it and that is if one can be found to actually install. The stove was purchased for $850.00 because of the Brand and now they want half that value to replace a board that will likely fry again in a year or two. I find there is no value for money and will not ever buy a Whirlpool brand again.

The broiler came on its own during the night. We went to bed at midnight. 4:30 in the morning woke up to a smell, the broiler was going wide open. It had melted the handle off the front of the drawer. There are cookie sheets in the broiler. We dont use it, we have never used it, it was so hot Teflon on the cookie sheets burnt off. The side of the stove was so hot I couldnt touch it to get behind to turn off the gas. It almost burnt my house down. The carpet and the wall are black in the back.

We hate the matching Cabrio washer dryer bought in 2011: Dryer lower blower went out after 18 months in service. The day it went out whirlpool sent me the extended warranty offer. Warranty had expired 6 months prior. I renewed for 12 months and promptly called for a repair. Cost was approximately $450.00, all covered under the newly paid for warranty. I dodged a bullet there. Washer has the splintering fiberglass around the top. Lower bearing is out and sounds like a freight train coming out of the laundry room. Not going to have it repaired. Looking for new units not manufactured by whirlpool. Shameful ROI. No more whirlpool products in our house.

We purchased Whirlpool Oasis. The top loader washer and dryer 5 years ago from Sears. Both are scrap now. Paid high end money for these. Tub was changed on washer 2 years after purchased. Now looks like electrical control panel is gone. Oh well, Sears not really the problem because Whirlpool holds the monopoly on appliances. They are made to fail. Watch marketplace or W5 shows the tech men tell the story... You want to get screwed, buy a whirlpool. Hell I did.

Whirlpool Cabrio Washer - A total waste of money. My clothes are never clean. The low water system is rubbish. It doesnt work! Check out my pictures below. That is the result of a 63 minutes wash cycle. Dont buy this piece of crap.

Four months after purchasing an $1,800 stainless French door fridge it began to not cool even though it was running. I called and was on hold for 45 minutes, then transferred to a different service company that could only come 3 days later. They were here a total of 3 times and each time they could not fix it. It would run for a few days or weeks then die again. Each time I lost a few hundred dollars in food. Each time I was on the phone for almost an hour, and each time it was days later before they would come. Whirlpool refused to refund or swap out the unit. I would have been stuck if it were not for Home Depot finally agreeing to exchange it for an LG.I have never been so upset with any companies customer service in my 45 yrs. The only reason that I am writing this is because my Sony 65 TV died the other day. It was 6 months old and I called Sony. They answered within four minutes and quickly decided to exchange it for a new one and extend my warranty for 2 additional years. There are still decent companies out there. I will never buy another Whirlpool product again.

I bought the front load washer 4 years ago. The tub bearing suddenly broke. We have 2 people in the house so the washer is not used more than 4 times a week. I was told it would cost $700.00 to repair. The washer was bought with a stackable dryer. Now Im told they no longer make a washer to go with the dryer. I called Whirlpool/Maytag and they could care less. The explanation I was given is that it is a man-made appliance. That is the worst customer service I have ever gotten. I would never recommend Maytag/Whirlpool. In fact I will highly discourage against it.

WHIRLPOOL MICROWAVE HAS HAD MAGNETRON GO BAD 3 TIMES IN 1-1/2 YRS! I bought a Whirlpool Microwave Hood Combo Oct 2009. July 2010 the magnetron went in it! December 2010 the magnetron went in it AGAIN! This time we had to pay the labor to have it repaired because it was 2 months outside the warranty period. We did not want to pay because we knew having the same part go twice in one year that something is wrong with it. Whirlpool told us that if it happened a 3rd time that they would most likely replace the appliance for us. Well....July 2011 the magnetron went AGAIN for the 3rd time! Whirlpool told us to take it to a licensed shop to have it diagnosed to prove that it was the same part as the previous two times, fax paperwork from the prior two times, and have the shop call in the diagnosis of the 3rd time. We did all that, and they told us they wouldnt do ANYTHING for us because it was outside of the warranty period! Well they knew that when they told us we had an opportunity to get it replaced! THE SAME PART WENT BAD 3 TIMES IN A 1-1/2 YR PERIOD OF TIME. We trusted that the Whirlpool representatives were being honest with us during those phone conversations. Whirlpool can not explain why representatives would give us hope of a replacement (although each conversation is documented by their login and employee ID number). So not only did I buy a brand new MSRP $619 microwave, I paid to have it repaired the 2nd time, and to have it diagnosed the 3rd time, uninstalled and reinstalled the microwave each time, the inconvenience of not having use of the appliance during each occurance, and the unbearable suffering of calling in to customer service and repeating the story over and over to each representative. My house is brand new (we moved in to it November 2009); we bought ALL our appliances from Whirlpool. All I get for an answer now is sorry. That doesnt help me any financially having to repair and now replace an appliance that has been in use for only 1-1/2 yrs! I have seen $39 microwaves from WalMart last several years, so what is wrong with Whirlpools manufacturing?! Customer Service is unreliable, untrustworthy, non-sympathetic, and insanely frustrating! My question for Whirlpool is...why cant you make a product that lasts better (better quality=longer life=healthier environment and happier customers)? Why cant you stand behind your products better? Dont you care about the impact youre making on us emotionally, financially, and environmentally? The model # is GMH6185XVS0 Serial # is TRY3111264.

Never ever go for Whirlpool. It has the worst customer service. We brought an oven but accidentally we broke the inner oven plate. We called up the customer care person on 18002081800 and tried asking him the dimensions of the plate pr at least how we could reorder it. He never listened to us. He just got our details. Said that technician will come at 11am tomorrow and disconnected the call when we were trying to explain what our query is all about. Is that all the respect a customer deserves!? Is that how whirlpool trains their service people!? He doesnt even have the basic courtesy to listen to the customer, I wonder how was he even recruited as a customer care person. If you want at least your basic respect, please DONT BUY WHIRLPOOL.

I took a load out of my Cabrio washer and put it directly into the dryer. They had been on high spin. Now they are on medium heat. The clothes seem warm whenever I open the dryer to see if they are dry. They are warm... but not dry. There are no towels or jeans in the load either. T-shirts, underwear, etc. Ridiculous! The last load was jeans. Also 3 hours, but I thought maybe I had it on the wrong cycle. Now I think its the machine, not me.

I had the junky gas water heater for two years and cant keep the thing lit. Calling Whirlpool does no good. They give you the runaround; the store cant do anything. They know they have a faulty product and keep selling it. Some companies are only out for the money. If that wasnt the case, they would discontinue the junk. They will send you replacement parts but if you know nothing about them, you have to put out more money for someone to come and fix it. I would love to send them the bill! I would not recommend this brand of anything to anyone.

At some point, Whirlpool should accept the fact that they should not sell this machine. Word of mouth spreads fast! Im hoping it will make a big dent in sales because I know then they will listen and act! I purchased it in 2006 for $800, thinking this Cabrio 6400SW is a dream, I can get more done in less time (at that time, there were seven in our family). However, problems within the first year, F1, but I was happy and still under warranty! It was fixed, only to start the problem again. This time, not under warranty! I really wish I had said yes to the extended warranty! Even the repair guy Whirlpool sent suggested it may be a good thing to get the extended warranty if I were you! I think he was trying to tell me something!My naive thought was, why spend more money we did not have? After all, it is a new machine! I did not comprehend that any company could sell and continue to sell something that was clearly a defective machine! Nor did I entertain the thought that a company would not stand behind their product! It is now 2012, I still have the machine because we have dealt with it and have/had no extra money to throw out at it. I have dealt with F1 for several years and did not contact Whirlpool, mostly out of lack of time to research what the deal was and if others were experiencing the same. In November 2011, after reading many complaints and frustrations on the internet and what results they got, I called Whirlpool. Using a level head, sugar sweet persona and a mindset of disbelief that Whirlpool would allow such problems, the customer service girl did her best with what she was told to reply with (meaning, there is nothing she can do). It is then that you ask to speak with a manager or director. I won in getting a repair guy out to fix the F1. They made it sound like they were doing me a onetime favor. The machine board was replaced, the repair person also thought there was an obstruction in the hose and he could fix it, but it would cost us money and suggested we try our hand at it first. We did find an obstruction and for one week, the machine was quietly working beautifully! Whirlpool even called to see about how it was working and my husband had answered that everything works well, not knowing that Ld is our new problem. Ld had started to pop up at the end of that week.So here it is July and Im so frustrated trying to get wash done. Im thinking of all the wasted time, all the wasted electricity and energy Ive spent trying to get this machine to work! My kids are trained to hit stop/pause if they hear it beeping. Some days we cant even get the clothes to spin dry. I try different cycles to get the machine to start and often have to cancel the cycle and change it to another cycle to get the machine to continue. Is there a smell? Yes, and I run the clean washer cycle twice in a row just about every other week now. That doesnt even seem to clean the washer anymore! Tangled clothes sometimes. Ld always, uL sometimes and a sound like it is trying to do something but is stuck. Lots of laundry to do! No money to fix it! Whirlpool needs to stop selling an inferior machine! I know one thing. Never Whirlpool again and I tell everyone not to go with Whirlpool Cabrio. Even one of my co-workers had one and bought a new washer (not Whirlpool) because of problems with her Cabrio only after three years! Do not purchase a Cabrio!

I purchased a side-by-side Whirlpool refrigerator in May 17, 2010 from Lowes in Gilroy. After 17 months of service, the compressor went down this morning. I have called the service center and they cant give any help because it was over the 1-year limited warranty. More than $500 is good for just 17 months usage. Would it be worth it to have Whirlpool appliances? Do think about it before you choose a Whirlpool refrigerator.

WHIRLPOOL WTW5000DWO WASHING MACHINE TOP LOADING 2014 MODEL - I purchased this above model at Lowes of Hagerstown MD. The first problem I had with the washing machine was the spin cycle did not wring out the clothes. The second problem was the spin cycle caused the washer to start walking. The washer was leveled prior to washing the clothes also water was still running into the washer after it cycled off. I call Lowes the next day and told them my problems and they replaced the unit with the same model. The delivery came and I hooked up the washer and placed a few items in the washer and allowed it to cycle through. The washer did the same thing all over again. It did not spin the clothes out and the water continued to pour in the washer. And spun out of balance. I contacted Lowes and advised them I was having the same problem. I also told them my cousin had the same model and they were also having the same problem. Lowes offered to replace the unit with a different model so I selected Samsung washing machine and I have it scheduled for delivery tomorrow. Also I wanted to let you know that the price difference was 100 Dollars more for the Samsung and Lowes told me that I would have to pay the difference. I told them I have been inconvenienced twice and I will not pay the difference, they then call in the store manager and he override the difference. Lowes of Hagerstown will try their best to make it right, its sad that the mfg will not bring a product to the market that will do what it is advertised. The federal and state government should fine these companies and replace the defective models when reported. Do it right the first time and you wont have a repeat of the same problems. Also not use the consumer as a guinea pig to try out new products.

Two days after the one year warranty ran out on our front load washer it started making a terrible noise. Of course the Whirlpool warranty was no longer in effect. The good news I was sold an extended warranty from Nebraska Furniture Mart. Called the Service Provider and was told they will only service the washer if it is not working. After several more calls they scheduled a service call in 10 days. We are a family of four, yes no washer is a problem. Finally the technician showed up and said the main bolt holding the drum assembly in place had broken off. He would have to order the bolt. It is now on backorder for 3 weeks. No washing machine for 4 people and now nearly a month is a pain. Not only did my calls to Whirlpool do nothing but the calls to the third party Warranty Company have been very frustrating. My call to the salesperson at NFM was very helpful, but didn’t help get our washer fixed. This is our second and last set of Whirlpool laundry pairs in less than four years.

My stove is good, I have gone through 2 refrigerators in less than 8 years and the replacement is having issues. Service is a joke, customer service is questionable but trying to assist but at this point will not recommend whirlpool products.

The water dispenser tube cracked and split off near the dispensing end, making the dispenser unusable. Not a consumer repair, by any means. Refrigerator is only a year old. I had a similar parts quality issue with a Whirlpool dishwasher. I will never purchase another Whirlpool appliance, and will advise all to avoid as well.

I Bought the Whirlpool Duet Steam Mod#: WFW95HEDC0 in 2015. I have always wondered how a machine can get clothes clean with less water but liked the idea of the energy star and saving water. However, I found that I was right and the clothes do not get very clean. They do not even get all wet hence the dry feeling when they are done. I just recently got a little frustrated at having to rewash some things by hand afterwards. I started to pretreat and wash out stains by hand beforehand. That helped some. I finally stopped the machine after all the water was done filling it and it tumbled a bit. It looked like it was wet from the window but when I dug through the clothes I pulled out a t-shirt that was almost bone dry. Some of the other thicker clothes like jeans etc. had a lot of dry spots too. This is why the odors don’t come out and why spots and lines are left where the dry meets the wet. There just isn’t enough water get all the material wet. I then proceeded to pour a pail of water in to get all the clothes wet. When I started it back up, it drained some of the water and I still had the problem. So now I get all the clothes wet in the sink before I put them in the washer. It’s amazing how clean they got and they didn’t have the body odors either. I think this machine would be fine if it could be reprogrammed to add more water for cycles. I know that would change the “Energy Star” but this water saving idea is bogus if we have to rewash and add more water to the cycles. At this point I will be looking for a new machine that doesn’t have the energy star but allows me to adjust the water myself. I do not trust these machines anymore.

We have a Whirlpool Gold fridge that was manufactured in 2009. MOD: GS2KVAXS01. SER: HRY0570897 and it has not been cooling properly for the last few weeks. Some days it is fine, the next day not and we have had to throw our a lot of rotting food. We got the fridge checked out and were told the Electronic Control Box for the fridge was not working. My question is, why would a Whirlpool Gold fridge that costs $1800 or so have such a large issue with 3 years? Its practically a brand new fridge and Im outraged that a large part of the fridge is not working. I understand parts break and there is warranty but its pretty bad that after the warranty expires the control box would become defective. I have been a loyal Whirlpool customer and solely buy the brand and this break upsets me very much. Especially since replacing the part will cost me $400 plus labor, we are talking about a part costing 30% of the total fridge cost! That is ridiculous. I am hoping there is something you can do to rectify this, as a fridge manufactured by what I thought was a great company should not cause such an issue and I would like to continue to buy Whirlpool products but not if this is the case.We have called Whirlpool customer service many times to be ignored, berated, told I cannot speak to a supervisor and nothing will be done. Never in my entire life have I ever known a company so horrible to exist. I have had bad service before but this takes the cake. Plus, no company that I have ever dealt with would ignore you and not provide any discount or remedy. I cant believe this is a big brand with the way they carry on. You would assume they would be some one person owned company who doesn’t have a penny to spare. I don’t respect this company at all and expect a resolution because they are truly insulting in all the channels.

I purchased a Whirlpool duet front load washer on 21 Apr 10 and it has experienced a major failure. It needs a new rear tub and basket, and the parts alone costs $700. The machine is barely four months out of warranty. After a lengthy conversation with a Whirlpool customer service representative, I was told that without an extended warranty, they were very sorry and there was nothing that they could do for me.

Its just OK, the electric cook top heats up slowly, but once heated works OK. Oven is just average! Glass cooktop stains easily and shows some discoloration in places. The glass on the oven door is also discolored on the inside and not cleanable!

I purchased Whirlpool Cabrio on 04/06/2017 at Best Buy in Lake Worth. The washer stopped working last month. I went to Best Buy to complain. I was told to contact Whirlpool which l did. Was on the phone for over 2 hours with representatives. Finally l was told a service person will come take a look and tell me whats wrong with it. The service person came after one week out. Told me he has to order parts and it will take a week for the parts to come in. That his company may send some else to come and fit the washer. Meanwhile l took off the day from work.Now today 08/08/2017 the service company that Whirlpool contract with sent another service person with the parts only for him not to be able to repair the washer. He has to order more parts and it will take another week or so. I was so upset called Whirlpool, spoke with two different representatives. All they could say is sorry for the inconvenience that l have to wait until the service person comes out again with the parts. And if he cant fit thats when they will be able tell me if it will be replace. Bottom line is that l will never ever buy Whirlpool products again.

Late on the evening of Monday, January 27, 2014, after springing a leak in my 8-year-old water heater, I purchased a new Whirlpool model N50T61 replacement from Lowes. Installation went smoothly and the unit lit off fine the first time. It heated the initial tank of water rather quickly, but the next morning, I noticed the status light on the control unit was not blinking, which indicated the pilot light had gone out. I relit the pilot light, the water heater fired off and appeared to be working properly. 12 hours later, the status light was out again. I relit the pilot, but within 20 minutes, it went out again.On Wednesday, the 29th, I called Whirlpool customer service and explained to the representative what had been happening. He stated that since the status light was not blinking a code, the problem was either an air supply or venting problem, and he couldnt help me. I relit the water heater again and performed the match smoke test described in the owners manual on the vent connection. It did exactly what the manual said it should do, so I assumed that was not the problem. However, while performing this test, the water heater went out again. This time, being right there when it shut off, I saw the status light blink twice about 5 or 6 times before it quit blinking all together. The two blink error code indicated low millivolt signal from thermopile.I called customer service again and explained to the representative what the first person had told me and also told him the results of my test and that this time, I had observed the two blink error code. He asked if I had a multimeter (which I do), so he had me disconnect the wires for the thermopile, connect the meter to the wires, light the pilot and read the voltage. My meter is an old analog unit, and not capable of reading millivolts (which is what the thermopile output is), and I informed the rep of this, but he had me do it anyway. As I suspected, I saw absolutely no reading on the meter. The service rep stated that he believed the error code and decided to send me a new thermopile assembly. However, their shipping department was closed for the day and I should not expect to see the new part until Friday. This was unacceptable, but he stated that this was the only option available to me.After thinking about this situation for a while, I again called Whirlpool customer service and told the representative that I was not satisfied with the solution previously presented to me and that I wanted a return authorization to take the water heater back to Lowes for replacement. The rep stated he couldnt do that, but said that there were a couple other things I could try. He attempted to explain these procedures to me, but wasnt able to do so clearly. He stated he would email the instructions to me. As of this writing, I still have not received the instructions.In the meantime, I did some internet research and found that Whirlpool water heaters have numerous chronic problems, including the issues I was experiencing. I decided this was not a product I cared to own. I called the Lowes store where I purchased the water heater and spoke with the manager. I explained the entire sequence of events to him, and he told me to bring the water heater back for a full refund. Since my local Lowes store only sells the Whirlpool brand, I took the money and purchased a different brand of water heater from another home improvement store. Needless to say, it will be a cold day in hell before I ever purchase another Whirlpool product.

Very disheartening to know that an established company such as Whirlpool does not stand behind their products or acknowledge known product defects. Based on the quantity of complaints logged on this site alone, Id think a recall would be required. Identical to other consumer posts within, we purchased the Cabrio Platinum washer/dryer set (WTW8000BW0). Exactly 24 months to the purchase date, jet planes began flying through our home with the noise concentrated in the laundry room. The dryer has been fine; however, the washer is a whole other issue. The bearings are shot (as many users have cited) and the noise is deafening... even with the laundry door closed, TV on high, dogs barking and flurry of activity in the kitchen! We made a switch to the Whirlpool brand 2yrs ago due to reputation and longevity. Ooops. Lesson learned and $700 out the window. Back to GEs. If youre reading this and concur with our review, just remember... customers always have a choice! Unfortunately, Whirlpool will figure this out the hard way. Just like other iconic brands... Smith-Corona, Blockbuster, Polaroid, Nokia, Saturn, Pontiac/Oldsmobile, Sony and many others. There is typically a reason a company offers tremendous sales incentives (price cut, rebate, special financing) to unload products. We found out why. Thanks for the memories Whirlpool!

Heats up fast. Easy to operate, Love how everything cooks evenly. Its about the best oven and range Ive ever had. If you are looking for a range and oven that is one of the best. If not the best try it. You wont regret it.

On May 25, 2008, I bought a Whirpool Model# BFG1J4040T3NOV 40 gallon natural gas hot water tank. The pilot light went out today, Sept. 26, 2011, and it will not re-light. This was bought at Lowes and was rated as a 12-year warranty on the tank and parts. This is premature failure of a product that is listed as 12 years. Due to all the other similar complaints of this Whirlpool hot water tank, I would like my money back ($455.81) plus installation or a new tank installed.

We owned our Whirlpool Gold refrigerator GS6SHEXNL00 for 23 months when our electronic control board went out resulting in the light and interior temp display to go out. I called Whirlpool and they told me the control board was not under warranty. I subsequently replaced the board at cost of $156. This morning, 7 years from when I bought the fridge, the control board went bad again. Amazon now has a replacement board W10135090 for $67. There are thousands of complaints regarding the Whirlpool electronic control board, which Whirlpool just ignores. This should be a recall item. I will not buy another Whirlpool product.

I purchased the washer 1.5 years ago. At about 9 months, the latch was in need of replacing. The washer was locked and would not unlock. That was fixed. Fast forward to 1.5 years old and the control board needs replacing. The washer stopped in the midst of a cycle, filled with water. The repairs are over $400 -- nearly the price of a new washer. Ive never had a washer to go out on me. I willingly gave away my previous washer for the purchase of a newer model and did not expect this fiasco. I will recommend against purchasing a Whirlpool washer.

We purchased this microwave from Lowes. It already had a cracked handle but I wanted to change my appliances to Stainless and it was very cheap. I could just order a new handle and we would still be saving money. I received the new handle and it was very difficult to install, but I did it. Not even 2 months later, the same thing happened to this handle. We thought Lowes had somehow broken the original handle, but after reading all the other complaints, I realized that its a manufacturer problem. Last night, I was cooking on the stove and the plastic from the handle fell into the pot. I had to throw the whole pot of very expensive, and time consuming meal away for fear of eating the plastic.

We purchased a top loader Whirlpool Cabrio Platinum Washer and within a few short months noticed a mildew-like smell emanating from it. This is DESPITE the fact that we leave the top up the entire time that the machine is not in use, we use hydrogen peroxide and ammonia in our loads of laundry in order to kill any mold present and my husband painstakingly hand dries the interior of the drum after each load of laundry. He also puts hydrogen peroxide in the fabric softener dispenser in an effort to kill the mold/mildew. None of this has helped to mitigate the ongoing mildew/mold odor. We have run across other online reviews which suggest that the Cabrio does not fully drain the water in the washer leading to the potential for the development of mold and mildew. This is very upsetting as we paid a lot of money for the Cabrio and had high hopes for it.

The electric Whirlpool double oven range seemed like a good choice for a single person. I bought it in 2016 around the same time I had some personal setbacks. After finding my emotional equilibrium I decided to return to my much loved baking. While I have no other complaints on this range the ovens are a problem for baking. The digital oven temperature readout doesnt reflect temperature fluctuations in the ovens. Once you enter your desired baking temp the readout never changes even after you open and close the oven door say to take out cookies. Given some of my poor results I suspect even when Im not opening and closing the oven door the temperature is not maintained. I was going to get an oven thermometer but the user manual says it wont reflect an accurate temperature due to way the elements cycle to provide a consistent temperature. Ha! If you want to bake this is not the range for you. My inconsistent results and too often wasted ingredients frustrate me no end.

[Model WTW6300WW0, Type 580] A few years ago Whirlpool goofed - they left out the Perma-press cycle on a high-efficiency washing machine model.We noticed the absence of Perma-press (or Casual as it sometimes now called) on the shop floor, and were assured we could arrive at the same results with the dizzying array of buttons that allow the consumer to tailor the cycles to their wash load. It turns out that it doesnt allow this. Buttons are disabled on some of the cycles, thereby preventing recreating a Perma-press cycle. No amount of prodding... Whirlpool has provided me with an override for the combination of a normal wash and a gentle spin that comprise a typical Perma-press cycle.On contacting Whirlpool about the missing cycle, they claim consumers no longer want the Perma-press cycle. Puzzled by this statement, I returned to the showroom floor to see for myself. All the washers have Perma-press cycles. Whirlpool goofed with this model. They left it out. They have not provided a replacement machine for a consumer who blows this whistle on their goof. Among the solutions their customer support DID provide: add softeners to the rinse cycle and add dryer sheets to the dryer to reduce wrinkles [by purchasing a high-efficiency machine, we aimed to reduce waste, not increase it]. Among their invalid suggestions: choose the Casual cycle [there is no Casual cycle setting on this machine]; choose Normal cycle, then set spin speed to low [this machine disables the low speed choice on the Normal cycle]; on this machine the Perma-press cycle is renamed Delicate [Wrong. Delicate only swishes clothes back and forth, not robust enough for business shirt colors and cuffs]; on this machine the Perma-press cycle is renamed Colors [Wrong. Business shirts come out too wrinkled on Colors]. There has been nothing I can do to convince Whirlpool that they produced a lemon in this model [Model WTW6300WW0, Type 580] and should replace it with a normal washing machine. I have tried for years, only for Whirlpool to come to the same conclusion: its the consumers problem now, not theirs.

I have had the washer for 3 years now and it started to make a loud noise during spin cycle. I made a service call and found out the bearings are damaged. Something that cost this much money should last a lot longer. I have researched on the internet and found this to be the problem for a lot of consumers and would like to see something happen.

I got a Whirpool Cabrio Washer that I purchased in 2008. I am constantly getting ul code. If washer is leveled, it leaks water out the bottom rear of the washer. Its a piece of junk. I called Whirpool to no avail. Whirpool will not stand behind their product. They know they have a problem but wont do anything about it.

We have had a Whirlpool dishwasher for about 2.5 years and have been happy with how it cleans dishes. About a year ago we replaced our counter top and in the process had to adjust the bend in the mountain brackets that attach the dishwasher to the underside of the counter. This requires flexing the thin piece of aluminum at the perforated line. In the process, one of the brackets snapped. The other was barely still intact and broke several months later. I tried jerry-rigging them, but eventually decided to replace them and called Whirlpool customer service to ask for replacement parts.Unfortunately, Whirlpool wanted to charge me $10.50 apiece and another $9.00 for shipping and handling. These parts could not cost more than a few cents apiece. I was shocked that they would charge me $30.00 to replace these flawed parts. Never have I had such and experience with any customer service department. The three people I spoke with were all rude and unapologetic about my situation. Two blamed it on the install...Ive installed plenty of dishwashers and never had any problems in the past. Even if it was a failure on my behalf, the simple replacement of the parts for a reasonable charge would have been fine by me. I told them Id be happy to pay a few dollars and to pay the full shipping fee (which was also high, in my opinion), but they refused to meet me halfway. I can only think that this is part of their business plan...make dishwashers with sub-par parts, and then over charge for the replacement parts when they fail. Well, I re-upped my jerry-rigging efforts and have improved the engineering of the faulty part. Save my $30. But Whirlpool will never again get my business and Ill be sure to steer clients and friends away from this brand as well.

Ive had the stove a long time with no issues. The self clean doesnt really clean of course. In my experience, I dont think many do clean well. Maybe there are newer ones that do work better. I would probably buy Whirlpool again.

The front of our Whirlpool washing machine started to rust in one place at the bottom within six years. Now it has broken out in three of four places on the front. We are very dissatisfied with machine and will never buy one again.

Ive had it with Whirlpool products. I am now getting rid of my third Whirlpool microwave in just eight years. Every one of them had the same exact problem and Whirlpool continues to deny there is a manufacturing defect. Each of them developed a hairline crack extending through the bottom screw of the door handle to the glass on one side and the outside door frame on the other. They will do nothing about it and claim it is just a coincidence. No more Whirlpool ever!

My Whirlpool Cabrio Washer is less than one year old and quit working. Sears was supposed to come out and fix it (I even have the extended warranty till 2014). Service never showed up; when we called, they told us we had been rescheduled. Here it is the rescheduled day time slot and they still have not arrived. Im getting the runaround from them and I am supposed to be grateful because they gave me a $75 gift card for my inconvenience. Im on hold with Whirlpool because I just want them to take the washer back. I have been told by Sears since it is over 90 days, they cannot refund my money. I just have to wait for a repair which may or may not happen since they may not have the parts. This is unsatisfactory service from both Sears and Whirlpool. I have always bought my appliances through Sears and they have always been Whirlpool. I wish I would have read all these reviews before I purchased this model.

Cabrio Washer WTW6600SW1 - We purchased this washing machine back in January of 2007 and have had nothing but issues with it. We thought Whirlpool was an upstanding brand and weve found out otherwise. They havent stood behind their product or the issues we have had along with all the other people. There has been a Facebook page about the Famous F1 error code. We have had numerous other error codes we have had to pay to have someone come out to fix. We paid almost $700 for this machine and have had to pay out several hundred more dollars just in repairs. Not worth the money and the company doesnt deserve to be in business if they dont back their product. I get buying a warranty, but if they are same problem with so many machines, it sounds like a manufacturing defect to me.

Purchased a new Whirlpool washer and dryer at HH Gregg about 4 months ago. We complained to HH Gregg that the low water washer wasnt working correctly. It will only get about an inch of water in it causing buttons to be torn off... just beating up wet clothes. HH Gregg told us to try a few things. When we went back to HH Gregg with the same complaints they told us it was too late and call Whirlpool. Serviceman came out and said everything was fine with the machine, we just need to load more clothes! We are only 2 people, one of us wear a uniform and needs washed when we may not have a full load. Called Whirlpool to complain again and they said there wasnt anything they would do except send out another service person for a second opinion, which just means taking more time off of work. HH Gregg talked us in to this type of low level washer. We are still making payments on it!!!!

I call in to Customer Service to get someone to fix my washing machine because it wasnt working and when I called, I forgot to have my washing machine serial number at hand. The person on the other side told me that she cant wait for me to get the serial number more than 2 minutes and I ask myself, if they cant wait for me more than 2 minutes to get my serial number, then why should I wait a week to have someone fix my washing machine?

Whirlpool Cabria Washing Machine hold down switched failed in just 18 months of use. It took the Technician 5 days to serviced and repair our Whirlpool top loading washing machine. The washer is till acting up and stop working unless you put a weight on the top loader cover.

Thank God for this website and Frank of Dover (postings on Feb. 11, 2013 and Jan. 7, 2011). We just had exactly the same horrid experience with the lid on our Whirlpool Cabrio Washer WTW7800XW. Just as with Frank, our home warranty provider first accused us of abusing the machine. I merely printed out Franks comments and description, whereupon the home warranty provider reluctantly agreed to replace the lid. We also bought an extra lid and are keeping it in our attic for the next failure. Do not purchase this washer!

I purchased a Top load Whirlpool washing machine, replacing my old Whirlpool. I am so unhappy with this new one. I noticed that the water level are low...I had the tech here twice and they said that if here isnt any lights on the dash that the machine is working. I called the head tech, same answer. When I put the clothes in the washer I make sure that the clothes are evenly placed in the tub. The clothes comes out tangled and some not clean. Tonight I noticed that a pair of pant at the bottom of the load had white smudges/ I am so unhappy with this piece of junk/ I cant afford to buy another washer, so I am stuck with this.. I have tried all the different controls, still bad. I know the new machine are different than the old ones. I still believe that the water levels controls are not working. I have used my sister new washers and the clothes are not tangled and they are all clean.

I purchased a Whirlpool classic range model number rf263LXTS0 on January 2010. We had some hang-ups on the kitchen renovation and were not able to install the appliances until May of 2011.I used the cooktop that evening and was very pleased. I then went to use the oven 2 weeks later and it did not heat up. I asked the contractor to check things out (maybe it was something minor that he could fix). He checked the things that he installed and everything on his end was working fine, so he told me to call Whirlpool.A service technician came out and, within 10 minutes, said that the oven controls were defective.I paid $450.00 for the oven originally. The service technician charged me $136.74 for 10 minutes to tell me that the oven control needed to be replaced (that is the major part of the oven) and that it would cost me $318.41 to replace the part.I called Whirlpool and explained my circumstance and Paula, the supervisor from Tennessee, said that there was nothing she could do. I told her that even if I installed the oven back in January of 2010, the major part of the oven should last more than 1 and 1/2 years.What terrible craftsmanship and crappy customer service. It is sad that customer service cant stand by their product and Whirlpool has to rely on making their money on repairing defectives products. I now have to go out and buy a new oven. I also buy a lot of appliances in my business and I will never buy a Whirlpool again.

Have had mine for 21 years. Okay, the soap dispenser door would not stay shut after about 19 years. No real problem, just placed the dishwasher tablet on the bottom of a mug on top shelf. Now the timer sticks and has to be rotated manually. I think after 21 years, it is time to replace it with another Whirlpool. This one owes me nothing for 21 years service.

Twice purchased washers Cabrio and both after 5 to 6 years break down showing f1, f2, UL codes. Shame on this company. They refuse to give us a particular time to fix it and have the nerve to charge us for the visit without fixing it first.

Bought this washer two years ago. First experience was when a load of towels became wrapped around the agitator. Called in service tech who told me to load the bin with the cloths pressed against the bin wall away from agitator, as if the cloths/towels would stay away from agitator. Two years later, Im ready to the machine to the street. Forget sheets and bedding. The agitator wraps them so tight that I almost rip the cloths/sheets to unravel. I had to wash a pair of work pants that were soiled with mud three times and there was still a stain. I will NEVER EVER buy another Whirlpool product.

Do NOT buy this machine. This has been the worst washer I have ever owned. There are times when my clothes come out of the washer and parts of them are STILL DRY! I pulled out a pair of pants I had worn while cleaning my attic and the cobwebs were still attached to the legs! Whirlpool basically told me, Tough luck, you bought it, were not doing anything, when I complained the day I bought it, and now years later it it continues to get worse. The machine was too expensive to just get rid of, but customer be warned - do NOT buy a Cabrio!

Washer, barely 6 months old, purchased at Lowes. While my washer cleans and I am happy with it, my washer started making loud noises during the spin cycle. I called Lowes warranty service approx 9/26/13; tech scheduled for 10/8, over a week later. Diagnosis: stripped bearings; total bearings and all tub components must be replaced. Parts ordered to be delivered to my door. Cost of washer: approx $800. Cost of parts: over $1600. Washer cannot be replaced until they have attempted to fix it at least 3 times. Repairman returns on 10/18 to repair. Oops, large plastic tub component shipped broken from manufacturer. Reorder parts for repair on 10/29. Finally a repair BUT A&E left the large tub part saying they had no room to take the part. So now Lowes is trying to arrange to dispose of the huge part sitting in my home. I live in a condo so the part cannot be disposed of in our facility. This has been a nightmare to fix and while customer service was cordial, they were totally unable to provide what is considered excellent customer service. So whose fault is it? I have missed several hours of work to try to get this taken care of. I spent money visiting a laundromat for over a month. I am the customer and guess what that means? Nothing! Now my concern is getting that large part out of my home and whether to buy an extended warranty OR just throw it out if it breaks. Very dissatisfied customer! And no the warranty for this major part overhaul is not a year from installation..... my warranty still starts the day of purchase. Are you serious? My advice: ask your friends about their appliances & esp service if they received it.

IM OLD AND DISABLED WOMAN. Bought a brand new $800 Whirlpool top loader washer and it wont work after not even a month. Called whirlpool and had the worst customer service from Tammy. I have to wait to compose myself to call back cause the washer is junk... F9E1 SENSOR. IM NOT A MAN! Worst customer service. Thought my washer would last longer. Its been 1 hour 45 minutes. Wont turn off. I CANT unplug TAMMY! IF I COULD I WOULD!

We spent a lot of time researching to make sure we were making the right choice, found the one that was right for us. When it got delivered there was a problem though, the plastic scratch protector film they put on the doors for delivery left an adhesive residue that looked like dull spots all over our new shiny black doors. I immediately opened up the owners manual to see how they recommend removing this blotchy sticky residue, assuming we werent the first ones to ever come across this problem, unfortunately they only provide generic cleaning tips. So I went to their website and found what I was looking for. I tried all of the cleaning methods they provide, none of them even came close to working. So I grabbed some adhesive remover and tried that, it worked great to remove the residue however my microfiber cloth (which they recommend explicitly) started leaving scratches all over the finish.I called the customer service to see about getting a new door delivered, thinking this wont be more than a 5 minute phone call since I had followed all of their steps they provide both in the owners manual and on their website. Heres where I find out that their policy DOES NOT cover scratches/cosmetic damage, period. I tried reasoning with them, I had them read their own recommended cleaning procedures, and we both concluded that I had followed their procedures to the T! You might think that if the all of the typical procedures didnt resolve the issue, that would be the point where the customer service reps would have the ability to make a decision that satisfy the customer, you would be wrong! They kept telling me over and over that their policy doesnt cover cosmetic, therefore there was nothing they could do. It was delivered with a defect of sorts, how is the customer responsible for that? The only way I can see it having worked out in my favor is if I had never tried to clean it myself and immediately called customer service, I still fear they would have given me the same line of cosmetic damages are not covered even if I would have tried each procedure with them walking me thru it over the phone. Lesson learned, I will never purchase another Whirlpool product!

After years, the gas hot water heater model fg1f5040t3nov went out. The plumber had me get a new part. 2-3 weeks ago, it went out again. I am trying another new igniter assembly. If it goes again, Im getting a new heater - not a Whirlpool! My plumber says he can get me a new one for a little more than I spent on the Whirlpool, and its much more dependable.

We purchased a Whirlpool AccuBake oven in 2005. I think we used the self-cleaning feature about 3 times. The reason I mention this is it may be a possible cause to the frightening experience we had on August 15, 2012. My wife was cooking on the stove top when suddenly we heard loud electrical explosions coming from the back of the oven. We soon saw long arcing bolts of sparks shooting out the back, and my wife was terrified and didnt know what to do. I told her and my son to stay away from it. I ran to the circuit breaker box and turned off the breaker. We then looked in the back of the oven and it was on fire. I ran around looking for a fire extinguisher but my son managed to put the fire out. We called Whirlpool up and explained what had happened. They immediately sent someone out to look at it.I was very impressed at how fast they got someone out there. Whirlpool sent two technicians to look at the damage. After they were done inspecting, they told my wife that the problem is loose connections on Whirlpools side and not the feed and it had a damaged control board and that this is the fault of Whirlpool. He was very polite to us and apologized for any inconvenience. After a week had passed, no one called us, so my wife called and talked to some woman representative at Whirlpool. She told my wife that the report she got said that the oven had loose connection on the feed side from where we bought the oven and we should deal with them. My wife couldnt believe her ears and said, No, thats not what the technician told us, and the woman continued to talk and my wife said, Wait, slow down. The woman replied, Oh, am I going too fast for you? Well, I guess I have to talk slower then, in a sarcastic tone. My wife then called the technician who wrote the report and explained what the representative had told her, and his reply was, I cant believe she said that. I am not happy about this, that is not what I wrote in my report. Dont worry, I will personally take care of this. Again, the technician was civil and polite. After two days passed, my wife talked to the same woman again but this time she changed her story. She never apologized and said, It looks like in this report that the connections were loose to the control board. Since the oven is 7 years old and accounting for depreciation, Whirlpool is offering to you a total of $59. My wife said, Really, $59? How long is the life expectancy of these ovens? She told her, 10 years. My wife said, 10 years? Well, ours only lasted 7 and you are giving us $59 after we were almost killed and my home could have burnt down to the ground? She said, That is our offer.I called Whirlpool back and asked to talk with the safety supervisor and it was a woman again. Was it the same woman? It could have been the same woman my wife talked to, I was not sure. I asked her, When is it appropriate to issue a recall on a product? Our oven was defective at purchase. She said, You are the only complaint we had on this oven, so no recall is necessary. Yes, I said, but since it has been proven this is the fault of Whirlpool, I would expect at least a working oven from Whirlpool. I also told her the technician told my wife that Whirlpool should be bending over backwards for you, and she said, I apologize for the technicians remarks. I told her that I was dissatisfied and she will be hearing from me in the future. I did some looking on the internet and I found that KitchenAid which is made from Whirlpool had issues with a particular oven which was found that when the self-cleaning feature was used, it would heat up the control board, and since most people dont use the self-cleaning feature that often, it would take a very long time to develop. I thought that loose connections and heat are a bad recipe for disaster, and that quality control negligence and inferior components are to blame. Considering the past history and track record of class action lawsuits and appliance malfunctions such as the control board on their dishwashers, I believe it is all connected and related to my problem. Sorry but $59 isnt going to buy me a decent toaster oven, let alone a real oven. That oven should have lasted over 10 years and considering the possible damage and deaths that could have occurred, you would think that it would be in Whirlpools best interest to address this problem and bend over backwards for anyone who had the misfortune of purchasing this mickey-moused nightmare of a disaster-waiting-to-happen problem. Its not so much the money. What if a small child touches an oven as it conducts 220 volts then shocks into a childs heart to ground? What a ticking time bomb this oven is. As far as I am concerned, I dont want a dangerous oven like this in my home and Whirlpool needs to take some lessons in public relations.

We bought a new Whirlpool Cabrio washer and dryer in January of 2012. We were setting ourselves up for retirement in a couple of years. Worst mistake ever! It cant get clothes clean especially dark colors. I wash my blacks at least twice, sometimes as often as 4 times just to get the detergent streaks out- simply rinsing a second time doesnt do the job. I guess I should be grateful that we have not needed to call a repairman. This is so disappointing as our last Whirlpool washer and dryer were over 25 years old???

I have been using Whirlpool brand of appliances for over 40 years. They have always served me well and very dependable. Im a semi retired HVAC contractor and also installed Whirlpool heating and air conditioning systems in peoples home, also very satisfied with the results.

I have had Whirlpool appliances for a very long time. However, I am extremely dissatisfied with the purchase of my last Whirlpool washer a couple of years ago. The washer is extremely noisy, to begin with, and I complained to hhgregg about this. They delivered a couple of other machines, all of which were very noisy. The latest problem with this machine has been with the tearing my clothes. My clothing gets caught under the agitator and the items tear. This is a poorly designed washer and I wish I had never purchased it. I was thinking and wrongly so, that the washer would be as good as my previous washers. Well, I was so very wrong.I wish to know what you are going to do for me with this problem which is so very annoying and costly.Marjorie **

When my wife and I were planning our retirement, we made a to-do list before we officially stopped working. We are loyal Whirlpool users and over the next 3 years we purchased 4 major Whirlpool appliances in preparation of having 8-12 years of problem-free time as we go from a two-income working family to two people on fixed incomes. I retired in December of 2011 and unfortunately this did not pan out on 2 of the 4 appliances. The washing machine, in late February 2012, blew a transmission 23 months after purchase and 11 months after the warranty expired. Discussions with Whirlpool by phone were unsuccessful in getting the repair covered.Ultimately, this repair cost us $265.00. In late April, 9 months after the warranty expired, the refrigerator iced up and had to be manually defrosted, despite being equipped with ADS. My family and I did the defrosting because it was a weekend and tech support was not available. On Monday, the refrigerator was functioning, so I was told to run it and see what happens and call the tech if it happens again. I had done research online and found many folks were having trouble with this refrigerator model and the main problem was the control board”, a board that is used in many Whirlpool refrigerators. I ordered one after the initial problem and waited for it to ice up again. On Sunday, May 20, it repeated the same symptoms displayed and I put the board in myself and it solved the problem. This computer board cost me $95.81.I contacted Whirlpool about the two premature, post-warranty expiration issues in hopes of getting some reimbursement for the repairs. The Whirlpool rep told me that because there had not been a recall on either appliance, they could not reimburse me. They instead offered me a 6-month extension on the dishwasher I bought last July. I have been on several complaint websites and have seen the refrigerator control board repeatedly mentioned - all within the approximate 2-year timeline as my control board failed. My refrigerator was a GB9FHDXWQ01 model, but the control board is used in many of their refrigerators. If this has happened to you, please contact me at ** and, hopefully, together we can get enough data to get a recall and get proper treatment from Whirlpool. Please include your refrigerator’s model number so I can verify the board is the one in question. Thanks.

In July of 2014 we purchased a Whirlpool Gold Series model #WRF990SLAM00 refrigerator from Lowes. Within 6 months there was ice and condensation in the top of the fridge. After repair came out and replaced the main circuit board we thought the worry was over. It hasnt worked right yet, making loud noise. It continued to never make ice correctly and now, 18 months later our freezer is out! Everything is unthawed and it will not make ice. We called Whirlpool to explain our problem and the only response we get from them is....they can sell me an extended warranty. We spent $2400 on a refrigerator and they wont even talk about fixing it. We dont want anything free, just ours working. Needless to say Whirlpool lost my business forever. They will not stand behind their products!

Pilot light will not lit. I called Whirlpool. They said they could ship me a replacement for $34 or I could go to Lowes and get one for free. Lowes said they were out of type C kits and they have not received replacement kits for 6 months. Lowes informed me about the recall for this part. If its a defective part, Whirlpool should be sending this to me for free. I will not be buying a Whirlpool water heater next time.

Purchased this French door fridge with the freezer on the bottom in September 2017. Started having problems shortly after with the freezer not auto defrosting/ice damming on the evaporator unit in the freezer unit, which caused the fridge to warm up and food to spoil. Service came out several times and ultimately replaced the Jazz board 3 times, 2 harnesses in freezer, 1 Heater and the evaporator fan motor, with the same problem happening after a few weeks. Requested a replacement after the 3rd visit, but Whirlpool refused to back up their product. Sent service a few more times to no avail. Demanded a replacement once again. They sent a new service company out 15 months after our original purchase and they FINALLY deemed it non-repairable and are FINALLY going to replace it (turned out to be a broken wire inside the walls of the fridge, likely was like that upon delivery). So now we will have been put out for a total of 16 months for a fridge that cost >$1000. If Im spending that on an appliance I expect it to work properly or else be fixed/replaced in a TIMELY fashion. And the best part: they refuse to compensate us for any of the food that was lost due to a faulty product and very poor customer service! That was a lot of money lost because of their incompetence. If they had just replaced the broken appliance in the first place I would have been satisfied. But since they refused to do anything beneficial to remedy the situation, I will NEVER buy another Whirlpool appliance again. And add in the inconvenience of scheduling a time to be home for multiple visits to greet the repairman. Oh yeah, plus our time wasted defrosting our frost-free fridge with a blow dryer to buy us time until it got repaired. Buyer beware!

Our refrigerator had ice maker problems from the beginning. After 6-7 trips (with a warranty extension) they got it fixed. Then randomly the ice melted, made a puddle in fridge and on the floor, the freezer thawed. Then it would begin running after several days. Finally Whirlpool recommended we replace the computer brain for $1000 PLUS. The refrigerator is 4 years old. We are having a Bosch delivered today, even though the ice and freezer turned back on after being off for 3 days. Customer satisfaction stinks.

Purchased washer 8/2015. Washer quit working 12/2015. Would not drain or do anything. Repairman dispatched and came 3 business days later. (They dont work weekends.) Repairman looked at old receptacle cover and immediately stated, Problem with polarity of plug. No prior problems with plug running appliances. Plugged into it for over 8 years. When I advised him of that then he started troubleshooting circuit board. He cleaned out the machine and got it to work. (Still under warranty) 4 days from repair, and machine quits. Same problem. Wont drain and wont do anything. Call for service again on Weds. morning and given following Tues for service call. Online consumer reports complaints #ered at over 1,7000. Same machine, same problems. Call Whirlpool directly, given runaround. Talk to Whirlpool mgr. (Robert) complaint # **. He states, Have to wait for service. But calls Brandt Melb., FL to try to get sooner service. Brandt calls me stating they have ordered a lid lock and CCU board for machine and will be out Monday. How would they know to order these parts if it is not a constant issue? Im thinking class action suit for shoddy product... LOWES Indian Harbour Beach, FL. Transaction #**.

I had the best experience when I purchased my washing machine and dryer. The personnel were professional and very pleasant. I am quite pleased with my washer and dryer. I have had a couple of minor problems but the warranty that I had on them was excellent.

Am posting in regards to a brand new dishwasher that I purchased the first part of February 2020 from Menards. The dishwasher I bought is Model # WDT730PAHB and Serial # F94519386. I had the dishwasher 10 days and it stopped working after running only two times. I checked the breaker box and all electrical connections to the machine and it was getting electricity, but would not turn on at all. I called the store to return it and they only have a 7 day return policy. Since then Whirlpool has been contacted and I have had two service calls from Whirlpool. The mother board has been replaced (which I waited two weeks for the part & five hours for a service man) and still it will not come on. Now I am waiting on a wire harness, ordered on March 4th or 5th and still not here. I completely understand wanting to fix a broken machine, however this was a new dishwasher that only worked for 2 washes. I have now been without a dishwasher for almost 2 months, which in light if our current world situation isnt a huge deal, however this is a time when sanitation is very important. I feel like Whirlpool should offer to replace my new machine with a new machine and not something that is refurbished. At this point it is costing more to repair this machine than to just replace it. Every time I call Whirlpool I get the line of we have to repair it. Give me a break. Take care of your customers!!?? #neverbuyawhirpoolproduct

I bought a Cabrio three years ago. Unless you wash everything on gentle and turn items with zipper inside out, it puts holes in everything. Then exactly one week after the warranty was up, it started giving an error code. I called the company and was told this was a common error and they would send someone to look at it for $150+. It would likely be another $300-$400 for parts and labor! I had someone else (not Whirlpool) come look at it and they said it was a bad computer that I should just replace the washer, because it would cost more than it was worth. So for two years, we have had to wait exactly 11 minutes for the washer to fault then restart it and repeat 3-6 times. It takes 2.5 hours to complete one cycle. If this is such a common error, why havent they fixed it or recalled the piece of junk?! Because they can make a lot more money this way! Three people I know have Cabrios and all have the same issue and all happened within a month of the warranty expiring. I am starting to think there is some sort of timer that makes it go bad just after the warranty expires on purpose. I will never buy another Whirlpool, Maytag, KitchenAid, Jenn-Air, or Amana (all the same company with different names).

Washes great. Love the literal bells and whistles. Never has failed to give the family a very clean wash. Price was great and got the matching dryer too. I have heard prices have gone up but this washer is worth every penny.

I was very excited about the performance of the washer as far as reduced water usage and reduced electric usage. After about 6 months though, I couldnt figure out why a lot of clothes, sheets and drapes came out with streaks on them. Very expensive to replace! Of course, the business I bought them from tried to get me to buy all types of fixes that had nothing to do with the problem and therefore couldnt answer me why this was happening. I am not crazy about a lengthy lawsuit. I am crazy about hoping the washer dies so I can go back to a less fancy washer that did the job better than this expensive monster!

Purchased Whirlpool gas hot water heater from LOWES on 9/25/2016. After the installation, tried to light the pilot light for 90 minutes. Followed the recommended instructions, I could not get it to light. Called LOWES they told me to call Whirlpool. I did so, and told them I will return the heater to LOWES the next day. Whirlpool customer service very bad. Returned the heater to LOWES the next morning, went to a local plumbing shop and purchased a Rheem heater. After installation it lit very first attempt. Now three weeks later I get a letter in mail from collection agency that LOWES turned me in for stopping payment on the check I wrote them. After reading the many negative reviews and they disregard for my and my familys safety, nobody should purchase a Whirlpool gas heater from LOWES.

I purchased this Whirlpool, model YGY397LXUQ04, electric range in midsummer 2011 and used it very infrequently for approximately 5 months as we were away for 6 months during the winter. On approximately June 15, 2012, we found that the keypad would only register 350 deg. F for the oven if we pushed the bake button two times and the oven temperature would go up to 550 deg; F if we pushed the 7 button 3 times. In discussion with the service manager from Whirlpool, he advised that the stove was out of warranty and they would supply parts at no cost but we would have to pay the labor costs which in my estimation would cost over $200. After searching the internet for similar problems, it was evident that this problem was not uncommon. I am concerned about the quality of this product and if it can possibly be a fire hazard. I would not recommend this product as the quality, possible safety issues and reliability are a significant concern.

I just bought a new home, and it came with what was described as top of the line Whirlpool appliances. The Cabrio toploading washer worked for two loads then just stopped. After arguing with Customer Service for a while (They insisted this must be an installation error.), I talked with the builders. They gave me a different customer service number. My second call got me a repair appointment, during which the repairman discovered that the pump was in fact dead. Because this is a new model, they didnt have a replacement on hand. So, I will have to wait an additional week and a half before the part is installed. This is a product that retails for around $1000, and it lasted less than one day. My last washer cost $400 and was still running fine when I sold it after 10 years. I can already see the handwriting on the wall. After my warranty is up, I will have to replace this hunk of junk with something that has some reliability.

Whirlpool Range Model XFE381LVS - 12/13/2014 4:30PM Wife was cooking dinner and turned oven on. Smoke started coming out of the back and called me. I ran to the breaker panel and turned off the breaker. Back to the stove, pulled it out and smoke still coming out in back at the top. I could see fire in the top of the back panel. Slowly the fire went out. Unplugged the stove, I removed the back panel, wires were still smoldering and the Control panel was burned thru. Took pictures so I could contact Whirlpool Monday. The Electrical control panel is destroyed as well as many wires. Glad we were home and oven was not left on while we were out in the yard or Home could have been destroyed. Purchased the stove from Lowes 11/02/2010 with a extended warranty. Tried to add receipt but would not accept, wrong type doc.

I purchased a new Whirlpool Cabrio Platinum washing machine 2 years ago. Do not like it at all. Does not get my clothes clean. Pulls threads in my clothing. When I wash clothes on the normal cycle they are barely damp when the cycle is finished. When I use fabric softener it leaves blue spots on my clothes. I cannot afford to buy another washer so Im stuck with this one until it breaks. I would NOT buy another Whirlpool high-efficiency washing machine ever again.

We just remodeled our kitchen and bought a Whirlpool kitchen suite in May of 2016. The refrigerator is absolutely terrible. I have had a repairman come out and fix the same repair/problem 5 times, a sheet of ice forms beneath the vegetable drawer (We have only owned the refrigerator for 5 months). Each time the repair person has come out it costs me a day of work due to having to wait all day for the repair service that Whirlpool hires out, well be there between 9am and 4pm. This morning I decided to check to see if the sheet of ice is forming again, it is. So I call Whirlpool again.Again, I call Whirlpool and ask if I can just get a new unit; 5 repairs in 5 months on a brand new refrigerator. The reply I get from Whirlpool is always well send someone out to fix it. The unit has to be deemed irreparable or a part has to be replaced multiple times. No parts are being replaced... no one knows how to fix it. I dont understand why a large company like Whirlpool would want people to write bad reviews for their products and customer service. Im extremely irritated with how I have been treated. I just want a refrigerator that works!! DO NOT BUY A WHIRLPOOL REFRIGERATOR!!

I like the Whirlpool oven ranges because it is easy to operate, easy to clean and like the features and functions. I have had no issues with the stove and I have had it for four years already. So far still working good.

Today I had the unfortunate experience to have to deal with Whirlpool customer service and claims. I WILL NEVER BUY ANOTHER WHIRLPOOL PRODUCT again! My refrigerator, that was purchased in 2013, has a door misalignment problem. It is a known problem with Whirlpool (service pointer W107317828). My refrigerator serial number and model number are affected. Because I am outside the one year warranty, Whirlpool refuses to provide service that is required to fix this known issue with my model/serial number. After having to talk to four supervisors the only resolution that was given was that they would cover the cost of the 7/16 hex nut ($4.33). Dont get me wrong I do appreciate the offer.The two supervisors that were below her assured me that no one can do anything to assist me further. The attitude of the second and third supervisor was pathetic. After over a hour on the phone I was so disappointed that I could not take it further. The cost that we are talking about that I am asking them to pay is $154.28. I am very disappointed. They say they stand by their product. To me standing by your product means that you will fix or replace any known issue. $154.28. I hope it is worth it to you Whirlpool. You lost a long time customer.

Whirlpool Cabrio Top Load, Short Agitator to protect clothing, cost reasonable, on sale $800.00 both (Aug. 2013) - Sears credit no interest. Moved, and had to sell after a year, but I anticipated a long life r/t rating/reviews online. One Problem: no setting to soak clothing that may need it. I bought the largest Whirlpool Cabrio to make sure my Queen bedspread (heavy blanket type fur on one side) would fit. Because of the short agitator I could have bought the smaller one I discovered. I could fit 6 regular side and 4 beach heavy beach size towels in it easily, or two Queen quilts in at a time. I rarely needed an Xlg water setting. The dryer had a steam only setting but I never tried it because it was set up in the apartment when I arrived and the delivery people were not very bright. Put the Dryer farthest from the vent, washer farthest from faucets, and put hot and cold hoses on opposite spigots. I did not want to chance they set up the steam section wrong, as well. I moved across country 1 year later, but have trust the W/D would do well. My last Sears brand (made by Whirlpool) only had one minor problem (on warranty) and lasted a good 8-10 years before moving and selling them to another couple. They were still in wonderful working order (front loader).

I purchased Whirlpool french door refrigerator wrf535smbm00 at the beginning of this year and it has really made my house an unpleasant place to be. My main complaint is that it is very, very loud, and seems to vibrate through the whole house. It runs most of the time at a level of 60 dB, which might be considered a low noise level for a mechanical appliance that runs occasionally like a dishwasher, but is quite loud for an appliance that, according to their own specs, runs at least 40% of the time. Nobody wants to notice their refrigerator. They just want it to work.Which brings me to my second complaint, the temperature control is all over the place, generally ranging from 25-50 F. I find it difficult to believe that the government, which always seems overly concerned about the temperature of restaurant food, or the pasteurization of cheeses doesnt care that an appliance nearly every American household has doesnt necessarily do its job, and isnt required to display internal temperature. The old-fashioned set this dial to an arbitrary number and hope its cool enough is not charming.Finally, though the finish is listed as stainless steel, mine started sporting tiny rust spots after only three months. Whirlpool states that Cosmetic issues are covered by the manufacturers warranty for the first 30 days of ownership only. After the first 30 days any repairs for cosmetic issues are the consumers responsibility. It seems as though they know theyve used a low grade of stainless steel.

Have had no problems and we have both washer and dryer Duet and love them. We need to make sure we keep the washer door slightly open to avoid mold. The dryer lint filter is a little difficult to vacuum out.

We purchased a Whirlpool Range from Brands Mart USA and did not try to use it for quite some time because our house was not ready to move in. When we tried to turn on the oven it would not come on. We called a repair service and was told the Motherboard was not working. We realize the warranty was out on the stove but it never worked and the stove is Brand New. We called Whirlpool and they was going to repair and changed their mind on December 18, 2014 at 8:54 am. Before that call we had spent quite a lot of hours on the phone with Whirlpool and Brands Mart USA.. We purchased three appliances from Brands Mart USA Range, Dishwasher and Microwave at the same time they were all Whirlpool products. What happened to Good Customer Service and Return Customers for Job Security? Well neither Company care for their customers. We did not break a motherboard for a stove oven because the range was never turned on because it was broken when purchased.. We are unable to get any help from either company. I talked today to ** & Supervisor ** from-Whirlpool and ** - Brands Mart USA, again no help. Why transfer you from one company to another for 1 hour and 45 minutes? WISH I COULD GET SOME HELP. And we wonder why companies go out of business - word of mouth complaints and especially with Senior Citizens like us.

Whirlpool Microwave oven (Model # WMH1163XVS) handle cracked and Whirlpool told me the damage is cosmetic and they wont cover it. The microwave is only 7 months old and I am very easy on appliances! This is faulty workmanship and defective!

Found after care service as bad as oven performance. Phoned for advice and told need to get used to new oven. My advice would be do not buy whirlpool ovens.

We bought this combo at Lowes and was looking forward to their arrival. Unfortunately, we have had so many problems with both appliances. The washer is constantly having an error and we can only wash clothes on the quick wash cycle or else it will shake like crazy, get an error, and stop. We had the washer a little over a year when we had someone come look at it. We were told there is something wrong with the load sensor and it was going to be $350 to fix it. As for the dryer it will dry for a little bit and completely stop (no error) and restart later on by itself. I have been a devoted Whirlpool customer but not after this. I thought it was only us having these problems but obviously not. They have discontinued this set. No recall... ridiculous.

After 32 years of marriage and nothing but Whirlpool (because my mother swore by Whirlpool), that is all we have used. I am so disappointed in the Cabrio washer/dryer set we purchased at Lowes. After 18 months, the dryer just quit. The best part is, we hang clothes out most of the time. It was used one winter, $1400 wasted. We put a cheap Admiral in our second home and spent $500 total and they work fine. I will never ever purchase Whirlpool anything or recommend to anyone. Again, you lost a family tradition.

I am very reluctant with online product feedbacks. But here is one story that needs to be told. I purchased a Whirlpool 3D Split AC 2 years back (and hence the product is out of warranty). The product quality is so bad (and unreliable) that within 2 years the coils in the Outdoor Unit have started to leak. When I requested for service visit the technician (so called) came over and did a wet service and took the fee (without an invoice). And assured that the AC would start to work fine. Within a week we realized that the AC is not cooling enough. Again a service visit was called and this time the technician (supposedly) diagnosed the above problem. The repair cost told to me is to the tune of Rs 10,000/- for a product cost of Rs 36,000/- (or so) bought just 2 years back. Does anyone in Whirlpool understand what QUALITY means??? Does anyone understand VALUE FOR MONEY... This aside I have a 2 Tonne Whirlpool AC, 350 l Whirlpool DD refrigerator and a Washing Machine... I think its time for Move over WHIRLPOOL and HELLO MITSUBISHI, BOSCH, HITACHI... End of a great consumer brand...

I purchased my washer about 1 month ago and I used daily. I went away for the weekend, and now it does not work. Washer will not wash, fill or spin, gives a LF error. All lines have been checked. I need to call service.

I had my Whirlpool Quiet Partner 11 Portable Dishwasher for less than a year when it started leaving dirt, food particles, and white cloudy film on my glasses and dishes in the top basket. It got so bad that we started to wash the dishes twice but it would not clean the dishes. We called a repairman out to see what the problem could be. He checked everything and told us nothing was wrong with the dishwasher and to clean it with CLR. We cleaned it with CLR twice and the dishes looked better with the first wash. The next wash was the same with leaving grit and dried food particles on the glasses. I am now washing my dishes by hand if I want to clean dishes. Can anyone tell me what is wrong with my dishwasher? I am ready to buy a new one but not a Whirlpool.

Purchased the machine in 2008 for $800. I did not have any problems (wash 3-4 loads/week), pleased with the washing until July 2015 when the machine was spinning out of control and the machine moved approx. 1 foot across the floor (thank goodness I did not have it on a pedestal as it may have tipped over). I canceled the run. This was a fine washables load of 5 sweaters placed on a medium spin.Scheduled the Whirlpool authorized service tech to come out and fix. He indicated there is extensive repair required and would cost approx. $1800. And indicated he has seen this failure before and it is due to the plastic parts inside. Also, he has seen these washers last about 5-7 years before replacement. Wow, last washer I had was a Maytag and it lasted 15 years costing 1/3 the price of the Whirlpool Duet. Now perplexed on what to buy, called Whirlpool Customer Experience Center to register my complaint and asked if there were any updates to the product that would avoid this failure. The center indicated there are updates but they are confidential and did not know if this failure was addressed.

A few weeks after we bought it, the washer was already having issues spinning out, and the clothes would have to go through another rinse and spin cycle. A bout a year and a half in and I had to replace the pump because it stopped draining. Even carefully loading the machine, and at least two or three times a week it would not spin out. Two weeks ago it stopped agitating actually performing washing action and spinning out all together. Last night I replaced the actuator which controls the speed or lack thereof in the spin. Still nothing. Ive reset it multiple times, still nothing. At least the clothes are getting wet. At tax return time I am replacing this piece if garbage and I will never get another whirlpool, or Maytag washer again because from what I have been told by dealers and repair men; they are all garbage.

Purchased Whirlpool Washer Mod# WTW57ESV1 12/9/2011. Washers transmission blew on 1/20/2012. Requested Whirlpool replacement. No results. Will never purchase Whirlpool products again.

We purchase a washer and dryer from Lowes in 2012 and a couple months ago I begin to notice that the Clorox and the softener draining spout is not working. The Clorox side is full of water, and the softener half of the time dont even drain all the way and not happy with that. The washer is beginning to rust on the inside by the dispensers, the lid area and the outside panels. I should have purchase GE. I would not recommend this brand to anyone.

Our countertop Whirlpool microwave oven is just over two years old and one of the led lights in the clock display just went out. The push-button opening mechanism is very hard to work and quite loud when the door is shut. When the timer is set but the start button is not activated for a few minutes, the door warning goes on and you have to reset the timer. There are five beeps that indicate when cooking is done and they continue even when the door is opened. The only way to stop them is to push the stop button and there is no way to adjust the noise level or number of beeps.

We have also had many problems with 3 year old convection oven. After about 2 months the broiler would just come on in the bake mode. I called Whirlpool about this problem and they were a bit ignorant on the matter. They said they could arrange a service call, but if they did not find the same problem mentioned that I could be charged a service call, even though it is under warranty. I denied at the time and the problem did not happen again for about another 1-1/2 years or so. In the last few months it has happened a number of times and the one time my wife leaves the room, the potpie burns up. She also lost a pan of brownies. Now we make sure that someone is in the kitchen when the oven is in use. Today the broiler comes on while pre-heating and for the 1st time we receive a message TURN OFF POWER TO RESET in which I did thru the breaker. It took forever to cool down, then she is going to try again. I also am going to contact Whirlpool and see what they have to say. Last I checked there was no recall for this model (#GFE461LVS), but there should be after reading all of the complaints or they are bound to have a lawsuit on their hands or maybe even a class action lawsuit.

I replaced a 4 year old Whirlpool dishwasher with a new Whirlpool dishwasher on 01/18/2019. July 2020, dishwasher failed. Finally got Whirlpool to send out a repair technician and was advised that the sump and motor had failed. This is after only a year and a half. Whirlpool will not back their product because I did not send another $200 for a service plan. So basically whirlpool cant even guarantee that their product will even last a year.My 4 year old dishwasher had the same issue which is still unacceptable. I have a Whirlpool refrigerator that almost burned down my house and just replaced a failed Whirlpool stove with a Samsung. I wish I could say what I am replacing this dishwasher with, but I am too frustrated to even look for a replacement after only a year and a half. Replacement parts will cost $250 just for me to do it myself. Do yourself a favor and research the product. Should you spend more? I cant answer that. I have seen 20+ year old Frigidaire dishwashers still working. I honestly dont know what brand to get, but I do know that I will never purchase another Whirlpool product again, and neither should you.

Purchased new from Best Buy for over $1000. One or two months after the warranty expired the ice through the door malfunctioned, would only spit out crushed all over the floor then clog up. Didnt bother to repair it, just open the freezer. Next, the door would not seal right and frost builds up in my frost free. Also, the ice delivery wont close tight. Now the unit is about 3 years old and I just finished paying it off and all the door shelves are cracking. Contacted Whirlpool and was told by email politely, Too bad. You are out of warranty, but please buy parts from us and say nice things about Whirlpool because we so value our customers. Never will buy Whirlpool again and recommend you DONT.

We will never, I repeat, never buy another Whirlpool, Kitchen Aid or Maytag (other than the Maytag dishwasher) product again. After just two years on the Cabrio washing machine, the bearing on the wash tub began to go out. As it was out of warranty, the cost to fix was greater than just buying a new machine. This was a known problem and Whirlpool failed to remedy the problem. Based on this experience, we went with an LG as a replacement. Before you buy anything, research it.

Bought a New Whirlpool washer. Was ok at first then began to have problems. Called a repairman. Only to find out it was made in Mexico and was a piece of junk!! So in order to fix it the cost was 300 dollars. Then I was told that all the new washers were not so good. My heart broke. If you need a washer youre in for a problem. Look to see where they are made. Theres more new washers in the junkyard than ever. Buyer beware.

When renovating my kitchen I went with all Whirlpool appliance. I have nothing but trouble with my fridge. About a year old we had to replace the motherboard at our expense. After having that done, about 6 months later I had to defrost it so it would work again. Now it has to be done every month. All they say we can book another service call at my expense again. All I say thank goodness I kept my old Frigidaire. It saved me more than once. So my advice is stay away from Whirlpool. They dont stand behind their products from my experience.

In open concept homes, manufacturers need to consider the refrigerator’s noise — ice makers included. We hear every single clink and buzz. We love (and prefer) the french door concept, but the freezer drawer, when it’s fully loaded, is difficult to open and close. Also, the stainless steel scratches WAY too easily.