Never again will I buy a Whirlpool product. I paid over $800 for a new washer 51/2 years ago. I had it worked on twice under extended warranty. Now the bearings are out of the tub and it sounds like a jet taking off when it spins. I had whirlpool products in the past and they lasted for years with no problems. I have a friend who has a relative who is an engineer for whirlpool and his job is to engineer their products so they fail within a certain time frame. They dont want them to last like they use to. They now have gotten their product line to the point where they can tell when it will fail. This is crap. What happened to products that lasted like they use to. NEVER BUY WHIRLPOOL.

We purchased the Whirlpool refrigerator (model ED5LVAXVQ00) 4 years ago. The plastic around the top shelf cracked within two years but is not a warranty item. Now, all the plastic surrounding shelves have cracks and the slides for the pull out drawers are also broken. My wife and I are retired and have not overstressed the shelves. The cost for replacing the cracked plastic will be approximately $250 (hardly worth fixing)! We are very disappointed that a once reputable company would build and market such an inferior product. I hope this comment will warn prospective buyers to be careful when considering Whirlpool refrigerators. Very disappointed!

I have had my refrigerator for eight years. Only had one prior repair which cost me $85. I have had a wonderful experience with this particular product. I am pleased with the liability and hope to replace with an equal or better appliance.

I am very reluctant with online product feedbacks. But here is one story that needs to be told. I purchased a Whirlpool 3D Split AC 2 years back (and hence the product is out of warranty). The product quality is so bad (and unreliable) that within 2 years the coils in the Outdoor Unit have started to leak. When I requested for service visit the technician (so called) came over and did a wet service and took the fee (without an invoice). And assured that the AC would start to work fine. Within a week we realized that the AC is not cooling enough. Again a service visit was called and this time the technician (supposedly) diagnosed the above problem. The repair cost told to me is to the tune of Rs 10,000/- for a product cost of Rs 36,000/- (or so) bought just 2 years back. Does anyone in Whirlpool understand what QUALITY means??? Does anyone understand VALUE FOR MONEY... This aside I have a 2 Tonne Whirlpool AC, 350 l Whirlpool DD refrigerator and a Washing Machine... I think its time for Move over WHIRLPOOL and HELLO MITSUBISHI, BOSCH, HITACHI... End of a great consumer brand...

I purchased this heater in 2009. I have had so much problems with the pilot staying lit or the thermocouple. Had to have that changed, have to clean under heater monthly. I have called Whirlpool numerous times because the pilot light goes out. Now I have a problem with it staying lit. Whirlpool tells me I have to pay for service labor. They sent out a technician who broke the igniter and I am being told I have to pay labor cost to have this fixed. THEIR TECHNICIAN BROKE THE IGNITER BUT THEY WANT ME TO PAY THE LABOR COST TO FIX WHAT HE BROKE. I have had it with Whirlpool. This heater is a piece of garbage as far as I am concerned. I am tired of having no hot water.

We purchased this Whirlpool Cabrio washing machine from Sears about four, maybe five years ago and have complained repeatedly. We have had repairmen out numerous times. Of course, they have had to order parts. My clothes are not getting clean and they now have an odor to them. The machine is getting noisier and noisier and it is rocking like crazy (I had to put plyboard underneath to protect the floor) during the rinse cycle. The water sprays out erratically and sprays even slower for cold water, then warm water, which was weird! Thankfully, I still have it under warranty (I got the extended warranty). I am now getting ready to call them again. I will never buy this brand again.

I bought washing machine Whirlpool Cabrio Model WTW7300XWO two years ago. It only lasted 2 years and the tub seal and tub bearing went bad. I called Whirlpool and they wouldnt replace defective part on their dime. I talked to supervisor and they still refused to admit they needed to fix this broken product on their dime and make it last longer than 2 years. They claimed only a 1-year warranty. This is totally unacceptable to have a supposedly good washer that you pay $700 for (manufacturer price $899) last only 2 years! Very, very disappointed! I wouldnt buy from this company again!

Whirlpool Duet $1300, in the past we had great service from other Whirlpool products. Just a more modern look and knowing it was a company we had used in the past with very little or no problems so we expected the same only with energy and water savings. We are energy aware and believe in conserving energy and water where we can. My wife wanted to stick with the brand that gave us good service in the past and chose one of their most conservative units on the market (I believe it was based mainly on looks). What burns me the most about this unit is its constant consumption of clothing, the repair guy found nothing askew with the unit and suggested smaller loads. So we reduced the load size smaller and smaller till we were washing each outfit separately and guess what, it still ate clothes, just chews them up.We lose about a hundred dollars a month in clothing. This washer tears holes and shreds clothing on almost every load, I have to put shirts and lighter clothes to the back of the washer then load the heavier blue jeans and such toward the front and hope they finish in the same position or something is ruined. The fabric becomes distressed, stretched, shredded or has holes, or any combination of the above. We have taken to going to a laundromat or sending clothes to the cleaners. These units are three years old and we are now looking for a replacement for the washer because the local service guy won’t even come out any more. This problem surfaced within a week of the first use of the machine and has remained steady, as we are retired and travel a lot we are not always using them so they are what I would term very lightly used.

A whirlpool water heater model FG1F5040T3 purchased from Lowes five years ago developed problems, which could not be fixed. My problems started two weeks ago when the pilot light would not stay lit eight hours at a time and then nothing. Having a service plan through our utilities, they were notified not once but as it stands now, 6 times. Six techs have been out to my house and replaced the thermocouple twice and a complete gas control valve. The pilot still will not stay lit. Supervisor contacted Whirlpool on Thursday. Now its Saturday and no word from Whirlpool and no hot water. Try to get assistance from Whirlpool after work hours and it is impossible. This tells me that they do not care about their customer or the product that they make. Do not buy Whirlpool products!

Owner of 20 apartments, 16 of them have electric water heaters and 4 have natural gas units. Have replaced over the years all 20 water heaters. 19 of them were replaced with Whirlpool units bought at our local Lowes. It is my opinion that they are very unreliable. The tanks rust out in NO time. The electric units last just a little better than the gas units but still terrible. Of the 4 gas units so far I have had to replace 3 of them and the longest one lasted 6 years and 7 months!! One of them was just over 6 years and the other was 9 days away from warranty expiring. They replaced that one. If you have no other choice make sure to buy extended warranty if available. They just dont last!!

We purchased the washing machine on February 2, 2013 and initially noticed that some of the clothes were still dry when the complete load was over. Meaning that I am not saving water cost because I then have to rewash the clothes and pre-scrub the clothes. Then a little over a year later, the machine is making this extremely loud piercing noise when spinning. The cost to replace the part is $250.00+ the repairmans fee. Whirlpool says there is nothing they will do. From reading the other reviews, this is really sad because of the numerous people having the same issueS with a capital S. I definitely would support a class action suit.

Whirlpool Cabrio Washer - A total waste of money. My clothes are never clean. The low water system is rubbish. It doesnt work! Check out my pictures below. That is the result of a 63 minutes wash cycle. Dont buy this piece of crap.

My Whirlpool oven (Model WFG505M0BS0) stopped working - the bottom oven part (the top burners were OK), the display on top functioned normally, but no fire came on. I called Whirlpool, and then I accessed Whirlpool online and scheduled service with their official service representative - Flamingo Appliance Service ** for September 9, 2020. When the repairman arrived on 09-09-2020, he opened up the stove and checked it, and he told me that a computer part needs to be replaced, as well as the igniter, and the cost would be between $400.00 and $600.00 (I dont remember the exact amount), I told SEVERAL times, maybe its just the igniter (for which the cost would less than $100.00 AND already included in the $134.95), but he insisted that the computer needed to be replaced, I did not like the way he explained it to me, it did not make sense.After that I was planning to buy a new stove, as the repair was too high. But, I decided to try to change the igniter myself before getting rid of the stove (the igniter cost was $21.00). I just got the igniter recently, and installed it, with help from YouTube, and what do you? THE STOVE IS WORKING!!! This is fraud!!! FLAMINGO APPLIANCE SERVICE ARE THIEVES, AND BY ASSOCIATION, WHIRLPOOL, WHOM THEY REPRESENT ARE THIEVES ALSO. I shall publicize to the best of my abilities: NOT TO BUY WHIRLPOOL PRODUCTS!!! This was not a mistake!!! This is the way they rip people off!! Either by paying exorbitant amounts for unnecessary repairs, or by buying new appliances when the old ones are still good. Dont buy Whirlpool!!! Dont use Flamingo Appliance Service. Theyre both fraudsters.

I bought 40 gallon gas water heater in June 2004 and had to have it worked on twice, costing more than I paid for it. I am replacing it now because pilot light will not stay on, and it is currently out of warranty, and I have no faith that simple repair will hold more than 1 year stint. Customer service was attentive but product itself failed to meet expectations.

I bought this washer (model WTW7800XW) on 12/23/2010. Never happy with its performance from the beginning. Within the first 18 months, the lid hinge completely rusted and broke. The repairman stated that the hinges and glass lid would need to be replaced at a cost of over $400. We paid $899 for the washer. Instead of paying that much, not knowing if it would only last another 18 months, we removed both hinges and removed the lid manually to use the washer. After complaining to Whirlpool about the problem, they thanked me for the info so they could use it for the future. The latest problem to arise is the light inside the washer. The mount for the light was made of steel and has completely rusted away, so the light is just hanging inside the washer. Whirlpool needs to step up and resolve the issue with an extended warranty for these machines.

In 2007, I purchased two 30 gal. Whirlpool Flame Lock water heaters (Model: FG1F3030T3NOV) from Lowes for two different homes that I own. I started having trouble with one of them after about two months. I replaced the thermocouple several times, with each one working only about a month. After that, Lowes replaced the complete burner assembly and that, so far, fixed the problem.Now, the second one has (1 Oct 11) gone out. The local Lowes told me that they are out of the burner assembly for this water heater. I called them this evening and was told that they didnt know when they would have the part, but to call back about every other day to see if they had received the burner assembly for this water heater. They said that it could be from two days to two weeks before they may receive this part!In 2008, I also purchased a 40 gal. Whirlpool Flame Lock water heater (Model: BFG1F4034T3NOV) for my house and no problems so far. In 2007, I even recommended that a friend of mine purchase and install one of these in a home that he owned. He did. I helped him install it and it later had the same problems! I am now needing a water heater for my workshop. What can I buy thats dependable?

I bought a Whirlpool refrigerator from Home Depot. It didn work. I had to wait for a week to get a new fridge.. I also bought the 5 year warranty -- its not worth the ink its written with. MAYTAG DOES NOT ANY CUSTOMER SERVICE. THEY DONT KNOW A THING ABOUT CUSTOMER SERVICE.

Long story short is that my dishwasher was 7 months old and two parts went out on it. 4 months (and almost 3 hours total on the phone) later it still does not work. Whirlpool only has one repair person in our area and that person is a small business owner who works alone and is now in his 2nd week of vacation leaving no one else in his shop to do repair while he is out. I do not know if my part is ordered nor do I have a repair date! Never will I ever again purchase a $900.00 dishwasher or any appliance from Whirlpool!

It gets the job done. Its no power washer, but the dishes get pretty clean and dry nicely. I have no idea how dirty the dishes can be and still get cleaned, since Im weird and pre-wash my dishes. Its stainless steel and black, and has quite a few wash and dry settings, including an option for heated or unheated dry. The utensil rack is attached to the door of the washer and cant be moved. Two levels, and pretty easy to do dish tetris with. No offense to most standard dishwashers – I need a washer about 3 times the normal size due to a passion for cooking. Its slick and matches my ultra-modern, borderline-Swedish interior.

We bought this combo at Lowes and was looking forward to their arrival. Unfortunately, we have had so many problems with both appliances. The washer is constantly having an error and we can only wash clothes on the quick wash cycle or else it will shake like crazy, get an error, and stop. We had the washer a little over a year when we had someone come look at it. We were told there is something wrong with the load sensor and it was going to be $350 to fix it. As for the dryer it will dry for a little bit and completely stop (no error) and restart later on by itself. I have been a devoted Whirlpool customer but not after this. I thought it was only us having these problems but obviously not. They have discontinued this set. No recall... ridiculous.

I purchased a Cabrio Platinum 4.6 top-loading washer with model number WTW8240YW0 in January of 2013. My machine has a consistent/re-occurring problem of not rinsing the clothes well. After multiple washings, including the extra rinse, my dark clothing still come out with lint, dog hair, dirt and white residue all over them. I have already checked to see if the hot/cold hoses might have been crossed. I also checked for water pressure to see if water is exiting the machine properly. It is still under warranty, and I have scheduled for a repairman. However, I will most likely return the washer to Lowes.

Bought a Whirlpool refrigerator December 2011, it is now 3 yrs. old, keeps shutting itself off. There is nothing under the troubleshooting area of the instructions for this. I called Whirlpool, they said I have to pay a tech to come here and troubleshoot. The warranty is 1 years, so after paying over 1k for an appliance, that gets you 1 year! I try to support American made, but no more Whirlpools here! I have all Whirlpool appliances, but Im guessing they wont last either. Very disappointed in the lack of customer service.

My top loading Whirlpool washer model WTW57ESVW1 failed after just over two years. When I called my service man, he turned it on and immediately told me it was not worth fixing as the transmission was bad and this model was known for this issue. I contacted Whirlpool Corp. and the person on the phone stated she could do nothing for me. I asked for a supervisor and was told she would give me a discount on parts, but I had to find out just what part it would be before she would tell me what percentage of a discount she could give me and the service call was my responsibility. Due to this treatment, I will not buy another Whirlpool nor will I recommend it to any of my friends. I will also post on Facebook my experience with Whirlpool.

I purchased Duet washer 3 years ago, but it wasnt installed until a little over a year and a half ago. Machine started making loud noise during spin cycle, and eventually would not spin the water out of the machine. I contacted Whirlpool and was told there was a defect in that particular WP model and if it was confirmed by a provided tech, WP would provide the parts for the repair. The tech confirmed the problem, and I was told the repair would still cost over $450, even with the free parts. When I approached WP and asked them to fix the machine since it was a known defect, it was denied that there was a defect.

I purchased this rather expensive gas range and use the oven very little. We are empty nesters that eat out every day. Went to use oven and it had error code for cooling fan. Called repairman who replaced sensor and oven worked (literally used two times in 4 months). Now error code again. When I checked the code I realized this is a problem with these stoves. Whirlpool why no recall or free fix?

Purchased 2 sets of the full sized refrigerator and freezer combo. First was 2005 and second was 2015, both new build homes. We had a few probs with 1st set but the 2nd has been a nightmare. Just like others we have lost time and food because of the constant problems. Avoid @ all costs!!!! Apparently they only care about lining their pockets and not the consumer.

What a disaster! Within one year we had to repair the stove twice, the dishwasher and the fridge! Almost three years later, we are experiencing problems with two burners and with the fridge! The company does not stand behind its products. Avoid them.

Whirlpool Duet 3.9 cu ft High-Efficiency WFW9451XW00 - Hear my first experience with Whirlpool. I purchased a washer machine 30 April 2014. Guess what - machine stop working suddenly on July 30th, just about three months later. I had a lot of guest from overseas. While they visit me, I did not have my washer machine. How embarrassing. It was big mistake to buy Whirlpool. It is all made plastic inside and they uses cheap Chinese material. Anyway, technician came house to check what the problem was... all control system was burned. He ordered almost 10 parts from Whirlpool on 04 August. Whirlpool scheduled delivery for 20 of August. I called them for them to send the parts faster so my guests could wash their clothes. They send them little faster for August 16. After a day, technician was in the house again. I waited about 3 hours for him to fix my machine. He was really nice guy. He put install all new parts. Just in front of me, new parts broke after 5 minute. Whirlpool still did not contact me about their decision. Today is August 26th... I called them 5 time already - Nobody give me useful info. NO Whirlpool, guys - bad service.

My house was built 20 years ago, with all Whirlpool appliances; built-in microwave over the electric oven, gas cooktop, and under counter dishwasher. The oven just gave out. Everything else works fine! Let me repeat that. I have a 20 yr old Whirlpool microwave that works just fine! Well, since the oven broke, we thought, maybe its time to update all the appliances. We went to the large appliance store from which our original ones came, and were told that all microwaves are now made in China by Sharp, and are crap!! Wed be lucky to get 3 years out of one. My jaw hit the ground. I couldnt believe the appliance salesman was telling us this! In fact, the appliance repairman that diagnosed my oven to be unrepairable ($100 trip charge, thank you very much) didnt have much good to say about the newer refrigerators... They contain much less Freon and dont seem to hold up as well... So, I guess Ill just keep my old appliances going as long as possible! How can appliance manufacturers stay in business!

I purchased the Whirlpool washer in February 2019 and delivery was in March. As stated in my previous reviews for the manufacturer, and subsequent repair calls, three; from the first time using the washer, it didnt fill properly for the amount of the clothes in it. A piece of paper towel never got wet through the whole wash cycle. I had to resort to raising & lowering the lid numerous times to get to the correct water level; adding water with a container or just pressing down on the switch under the top cover; 4-5 count. Needless to say very time consuming. As for hot water for doing white clothes, forget about it! It seem to me its the same problems with this whirlpool washer thats been happening with most of the other reviewers/purchasers. Did Whirlpool ever think about taken back one of these problem washers and checking it out for themselves? Maybe installing a clear plastic lid to monitor water levels at different wash cycles? Hot water temps when called for? Are these negative reviews ever seen by Whirlpool? Or in the trade is it called.... JOB SECURITY? Any more detail required? Cabo

Whirlpool WFE720H0AS0 - I tried to use the self cleaning oven feature and it cleaned the bottom of the stove but did nothing for the sides, back and door of stove. The top of the stove is impossible to keep clean. Maintaining this appliance is a full-time job. Very bad choice.

Purchased both Cabrio washer (wtw6200sw2) & dyer brand new in 2007 for $1200. Within 4 years the motherboard went out. Whirlpool didnt want to fix it. They said it was past warranty. After many complaints to corporate, they sent someone out to repair it for $496 (they paid). Repairman said these models had motherboards from Japan & Whirlpool was aware of the many issues, but wouldnt do a recall. 2009, the springs went out, 2011 F codes began to appear. Clothes dont get clean; not enough water. 2014 & 2015 DU & DL codes appear. Now I need a new Lid latch assembly. These washing machines are not worth buying. Never again will I buy another Whirlpool!! My mom had an old Kenmore that lasted 20 years and only needed a replacement belt. No more fancy high end washers for me!

I bought a Whirlpool refrigerator in 2007 from a recommendation from my repairman. He told me that most refrigerators last about five years. I cant believe after five years I will have to buy another refrigerator. I know someone that has a refrigerator that is 50 years old. Cant any refrigerator makers make any appliances that last? With all the technology we have nowadays, it seems like you could. You just want the public to spend more money on repairs or a appliances. Hope you buy the product you sell! Looking forward for a reply.

Have used washer since 2005. Still runs today. Minor repairs done. Is reliable brand. Whirlpool gold model washer purchased at navy exchange. Will buy another whirlpool again. Have bought other brands which lasted 7yrs and then needed replacing. This whirlpool is the best. Lasted 15 yrs and still working fine doing 5 loads a week.

The reason for the call was to find out how to file a claim after replacing the ice maker and paying for it the 3rd time, they were very argumentative and would not listen to me about the design flaw in the wire harness that burns up the motor for the ice maker. I found out about the design flaw from talking to the repairman that replace the ice maker who works for Dick Kearsley Clearfield UT. He told me that Whirlpool knows about the problem for the 22 cubic foot and 25 cubic foot refrigerator and that is why they have 2 different new wire harnesses in the box for replacement of the old wiring harness.

I bought a matched set of Whirlpool washer and dryer. Within about 3 months the dryer quit running on any of its cycles except heavy duty. About a month after that the washer started messing up. First it quit putting in the bleach. Next it quit adding water except under the heavy duty cycle. Then after about another week or so it quit putting in fabric softener. After a couple of more months it only uses hot water. Now not quite a year after I purchased it the washer now only adds water in the wash mode and not the rinse cycle. Now all this would not be a problem except I had lost the warranty cards and in their website would not let me register it online.

Purchased Whirlpool fridge in December of 2013. I have had repairmen at my home over 10 times for repairs after warranty expired in December of 2014. Purchased extended warranty and still have to wait over a week for repairs through local Whirlpool service tech. Ice maker has been problematic from the start. Either it makes a bucket in 3 days time or it makes none. I will not buy another.

Last year, our clothes started coming out too wrinkled. And until recently, its making a loud noise like an airplane. I called Whirlpool, and the only help they can give me is finding a company that would do service and would charge a lot.

When I bought this stove, I already had a glass top (Sears) which was satisfactory but I changed to get a convection oven, never had a problem cleaning the glass top. To me, Whirlpool was, and I emphasize WAS, a reputable manufacturer and the stove offered everything I needed. Not so, the glass top is a nightmare to clean; no amount of elbow grease works. It is like cooking on a mirror. Talked to everyone I contacted but, it seems, I am the faulty element in this problem: I DONT KNOW HOW TO CLEAN!!! YOU NEED A FIRST OF SOMETHING FROM TIME TO TIME AND THIS WAS A FIRST FOR ME.They told me the only solution they could offer was to buy their own cleaner. Why do they need to market their own cleaner? I did not buy a museum piece that needed to be treated with special care, I bought a stove to cook on. I want as many people as possible to know about that uncleanable glass top. Every time I need to cook, I cringe at the amount of time and effort I will have to spend to get it clean. I am not a novice, I have been doing housework for the past 60 years. Beware, it is a most frustrating situation to having paid top dollars and to be stuck with a product that brings such frustrations. By the way, it was bought at The Brick in Canada. They were not helpful either.

I would like to invite everyone on here to join me in a moment of silence. My Cabrio has died after a little over 2 years of pure torture that I purchased for $1000 from Lowes. I have had nothing but problems since the day I bought this washer. I think Whirlpool needs to step up to the plate and take responsibility for the mistakes they have made. I will never purchase another product that is in anyway associated with the Whirlpool company. I wish I had my little washer that only needed a new switch back. I guess I am off to find a replacement for this $1000 mistake that I made. If I had the resources, I would file a lawsuit against Whirlpool myself.

Whirlpool model # WRF989SDAM - Freezer quit. Tech says inverter is out. $480 later tech says evaporator is out and that Whirlpool covers sealed parts for 5 years. Call Whirlpool. They say not going to send a tech out for $130 to diagnosis the same problem already diagnosed and dont know if they warranty it or not. Cant get an answer from anyone but find the warrant on the Whirlpool website that nobody seems to know anything about. A $2500 fridge turning into a $3700 fridge should of spent the money and bought wolf appliances. Very disappointed in Whirlpool customer service or lack thereof and their knowledge of their own warranty and website. Be aware of this fridge and Whirlpool in general and not make the same mistake. I have our Whirlpool microwave has been replaced 3 times. We have only been in our new house 18 months!!!!

Bought a Whirlpool refrigerator and now it is dead after only 3 years - the gas is gone. The Dealer at Budget Appliance Surrey told us it was not a good fridge to begin with (but sold it to us for $900.00) and that Whirlpool had made a lot of fridges cheaply to begin with... So it was not their (Budgets) fault. When I contacted Whirlpool they were really too big to listen to my complaint and even though I had the receipt, they did not care to hear my complaint either. Never buy a Whirlpool fridge.

I would like someone to explain to me why the control panel I.e. brains of the dishwasher which is around water is so sensitive to WATER. My daughter is the owner of the house and purchased this dishwasher last summer (2016) and within weeks we were having issue with the sensors. This supposedly was not covered under warranty (it was a WATER ISSUE). So now a dishwasher which cost over 700.00 is a door stop!! Where is people’s common sense... yes Im over 60 years old and very frustrated with the money that was spent for such an inferior product. Imagine having a dishwasher sensitive to water. The people who made it should give their heads a shake. Frustrated grandmother.

I dont know how anybody could write a good review on this machine. It always requires deep water wash and sometimes two cycles to get clothes clean. On regular cycle, it doesnt get water on all clothes. Oh yes, it does save water... Ive pulled things out with dry areas on them.

I am a single parent. So I was very excited when I had saved enough to purchase a new washer and dryer. I purchased Whirlpool because I had been told that was a good brand. From the beginning, I was having issues with the washer (Whirlpool Front Loader model #WFW8300SW04). It wouldnt start or it would not spin, or it would just lock and not be able to get it open. I had purchased a warranty. So I called to have it serviced. The tech came and told me that I needed to have my floor leveled under the washer. I hired someone to concrete under my washer and dryer. Again the washer still did the same thing. I used the warranty again. The second tech told me that I needed to have my electrical outlet changed. I again hired someone to change the outlet. Yet still the machine didnt work. I then hired a tech to come out and was told the mother board needed to be replaced. Had that done. The machine worked for a short time with no issues. But yet again it wont start, or wont spin, or it locks and you cant get it opened. I contacted Whirlpool and their answer to the problem was they would be glad to set up an appointment to send out one of their techs (at my expense). I have hired another tech and being told that the mother board once again needs to be replaced. I am so disappointed with Whirlpool and their service. I dont understand why they won’t stand behind their products. I will (when able) purchase another washer, but it most definitely will NOT be Whirlpool. Anyone else having issues with the same model? Would like to hear.

I purchased a Whirlpool gas water heater for one of my properties that developed an issue outside of the warranty period. My initial CS complaint is with Whirlpools IVR system, which was far less than a desirable experience. After tricking the system, a CS agent answered promptly but was not able to address my concerns. I asked to speak to a supervisor and received a return call from Chris within minutes. I found Chris to be patient and understanding of my issues. Chris promptly assisted me with my issues and offered an equitable resolution. Chris is whats right with American companies and domestic customer support.

I have had no trouble with this ref. There is absolutely nothing bad I can say about it. Once or twice something has fallen behind the drawers/ranks in the freezer.

Great washing machine. I have been using for over 2 years and this washing machine has NEVER failed me. Clothes from extreme filth to sensitive material always come out clean, not damage, and smelling great. I would highly recommend Whirlpool washing and drying machines to anyone!!

We purchased a new Whirlpool dishwasher in June of 2014. By February 2015 the racks were rusting. I called loses warranty and they referred me to Whirlpool since it was still under a year old and covered by the manufacturer warranty. They said no problem and would have new ones sent out. Three months later I still did not get them. I called them back and they said that they were not covering them due to rust being normal. This is the absolute worst customer service and it says a lot about how Whirlpool stands behind their products.

My $1800 French door refrigerator is only 20 months old and the ice maker has quit working. They sent out a repair person 5 times and replaced parts three of those times. Now they are saying it is unrepairable and are refunding my contract fee of $345 and leaving me with a broken ice maker. When the problem started it was making ice just not dumping it. Now it doesnt even get water. Throughout this all, two months, I have had to constantly call them to find out our next move. They say someone will call me in 2-3 days but they never do. One of The last people I talked to said, Well you can still keep food in it. I dont feel that is reasonable considering I bought a refrigerator with the ice maker in it. I finally called Whirlpool corporate instead of the service contract people to see if anything could be done and was told someone would call me back in 2-3 business days. Well its been a week and big surprise - have not heard from anyone. It is looking like we will have to purchase yet another refrigerator in less than two years. The service people I talked to were rude and really didnt seem to want to help at all. I believed when I purchased this Whirlpool product that they were a reputable company. Sorry to say that is not the case at all. I dont know if the refrigerator is really unrepairable or if they just gave up trying to find the issue. Seems hard to believe a basically new appliance cant be repaired.

We purchased the 36 inch Wide 4 Door Refrigerator with Exterior Drawer about three years ago and it broke down twice in that time frame. Then yesterday the freezer part and ice maker have stopped working AGAIN!! We probably have spent $2000 on repairs. Complete disaster of a fridge!! Do not purchase one!!

Ice maker kept freezing up. Im continually taking the ice tray out to unfreeze. The frequent removal of the tray eventually broke the tab off on the liner. Ive now been told this (liner) is not a replaceable part and since that is the case, the warranty will not cover. Im upset that the repair technician did not process the claim properly and state that the make had a problem freezing. What kind of company would manufacture a product that would have parts that are unrepairable? You spend close to $2,000 on a refrigerator, wouldnt you think you would have an ice maker that works? I know they hope to sell more appliances this way but you can bet I will not be purchasing another Whirlpool anything! I will also be retracting my recommendations to friends and family to purchase a Whirlpool. The company does not stand behind its products.

Bought fridge in 2010, I am about to replace the icemaker for the 2nd time at a cost of over $300 each time by a Whirlpool authorized repair tech. No kids in the house and very limited use of icemaker. Motor keeps burning out because of the design flaw per the tech. Very poor design for a $1,500 fridge. Due to these issues I do not intend on purchasing Whirlpool products in the future.

We bought this Whirlpool washer dryer set last year and extended warranty. 7 weeks ago the washer stopped working. I have spent around 60 hours so far trying to get the washer fixed. Have talked to the repair shop as well customer care up and down the chain. 5 visits so far by technicians and still not fixed. Customer care people promise to call back w/update but never do. We were going to buy LG but bought this to give business to an American company. Now our patriotism is bearing fruit. Customer care blames AIG (service contractor) and Whirlpool say that they can’t manage AIG. At the end of our rope with constant trips to laundromats. Have no idea if it will ever be fixed. So frustrating to see the name of Whirlpool tarnished to this extent. Nobody seems to be in charge and everybody passes the buck. Whirlpool is a shameful example of a company that deserves to go out of business.

I purchased a GW399LXUS Whirlpool Gas Range. This is the slide in kind. I paid 1658.00 dollars for this stove, because it was a gas convection oven. We purchased it on 7/21/09. Just yesterday, the keypad numbers stopped working. I cannot even set a temperature for the oven. So now, I can only use the burners. I called Whirlpool today. They told me that my stove does not have any recalls so there is nothing they can do about it. I spoke with Jessica in Michigan. I told her how dissatisfied I was that the stove is only 2 years old and the most important part (the buttons) stopped working and they only cover this for one year. She told me that I have to remember that man made things are made to stop working at some time. I told her they should work for longer than 2 years. I remember way back when my parents bought a stove or fridge and they lasted for 15 to 20 years before breaking or stopping to work.I am a long time Whirlpool customer and always had good luck with their products. But I really feel that they should fix this problem. I could understand if the stove was 8 or 10 years old and something broke after using it, but not after 2 years. I will definitely tell everyone I know to not buy Whirlpool or Maytag since they are one in the same. I probably will not buy Whirlpool again and will have to buy something from Japan since it will last longer. So much for buying American made junk!

We have had this water heater for less than 5 years. It was purchased new from Lowe’s. This is the second time we have had to replace the thermocouple and are told that we have to order the part from Whirlpool. Really? What do we do for hot water in the meantime? This is a very disappointing response from Whirlpool and Lowe’s. I will never again purchase anything from either company. We had to buy a new heater today, pay for installation and permits. This is a rip-off by Whirlpool and Lowe’s.

Whirlpool Hot Water Tank Thermocouple - This is the third thermocouple we have had to replace on this hot water tank in the last six years. Granted the part isnt that expensive, but the service call and replacement have cost us dearly. This is faulty tank and Whirlpool needs to recall this tank and replace them with new tanks. The price of this original tank and replacing this thermocouple three times has cost us over $800.00 total. I am not sure angry is the right word to describe our dissatisfaction with Whirlpool.

My Cabrio was built in April 2016, its now Feb 2019, and its not working. Shows error code of LF, the inlet water value is bad. I bought a Sears protection plan, repairman comes out, tells me no-one has the part anywhere, its backordered and no way to know when it will deliver. Sounds like a scam so Sears doesnt have to fix it and Whirlpool makes little to none of the part so you have to buy a new machine. This machine also takes forever to wash clothes, sometimes part of the clothes come out dry because not enough water. Its a huge tub, but of no use because theres not enough water to clean properly therefore, you have to do small loads. I always put it on high water because the other features like, quick wash & normal do not give but only little streams of water! The first one I had delivered made a funny noise from day one so Sears replaced it the next day. This one has NOT even lasted 3 yrs. There needs to be new legislation placed upon these companies with regards to the products they make. It should be illegal to make such junk and be able to charge high dollar for it and it doesnt operate well or last very long. They are laughing all the way to the bank on everyones dollar, intentionally making products that last less than a few years! I Will NOT purchase Whirlpool or any of their products again! They owe me a new Cabrio and Im going to make sure I get it and get my moneys worth! DONT WASTE YOUR HARD EARNED MONEY ON THIS JUNKER! DONT BE FOOLED BY ITS PRETTY SLEEK LOOK.

My issue is I believe that Whirlpool should pay for my tub and bearing part because the washing is only 16 months old. Because it went over the one-year warranty by four months, I shouldnt have to buy this part considering it is such a big break for such a young washer. Please advise if Whirlpool will assist me with this issue.

I purchased a Whirlpool washer, dryer and dishwasher in 2004. The dryer and washer paint is peeling off the appliance and is rusting underneath. The dishwasher has never dried the dishes appropriately, it takes a few days to completely dry the dishes. I have lodged this complaint with customer service, also. I have always purchased Whirlpool, but I will never again nor will anyone in my family. I feel that Whirlpool should at least look into the problems and not just verbally apologize. Janice **

I highly recommend a Whirlpool dishwasher. Ours is a simple model. Cleans well and is quiet. It is 7 years old and I am glad we chose this model. Very happy with Whirlpool. All of our appliances are Whirlpool.

I am not pleased with my self-cleaning oven. I dont even use my oven that often and I cannot get off even the simplest of stains on the sides, top, and bottom. I have tried to clean the oven three times and the stains from pie drippings are still not coming clean. It should not be this hard to clean an oven because my last oven was so much better and it was not Aqualift. The top of the oven is also very hard to keep the burners clean and looking like new. I am very disappointed in this oven and believe that this is false advertisement to the consumers. I pride myself in keeping my kitchen looking clean but this just is not working for me!

Whirlpool Gold microwave quit heating after little use. We moved in house one year ago, microwave 6 years old. Spoke with Timena customer service rep. She took my model, serial info and clearly explained this model had defects and they would replace for free even though 1 year warranty was up. Delivery staff would call within 24 business hours. After 4 days I call back and get Mia rep, she claims I was disapproved for new unit after all?? I spoke to 2 supervisors above her Karin in Tennessee, and another. They claim I was mistaken??? I said, “Look up the recorded call and you will see the message is clear... They acted shifty and claimed I should buy a new starting at $1399!!! They would consider small discount?? Their rep was clear at first then they failed to back her up. Terrible customer service. Lied etc. Never buy Whirlpool!!! They are cheap and don’t stand behind reps. Awful company!!!

The bottom of the drawer collects water and freezes and then overflows onto the floor. There is no drain pan under the refrigerator. Then the freezer collects frost over the food, and walls of the freezer. I have to unplug the refrigerator and let it thaw and then plug it back in. This process is repeated every week. I have had it less than 2 years!

Purchased a Cabrio washer wtw5550xwo in Sept. 2010.. Had to replace the pump a little after the warranty ran out. Then recently the control board goes out. Called customer service to complain. This part costs $320 to replace. They told me since it is no longer under the one year warranty they could not help me. This is a major part in less than 5 years of the machines use. I guess I will be purchasing another washer. It will not be a Whirlpool or any company affiliated with them. How sad. I would not recommend Whirlpool to anyone. They just dont make them or stand behind them like they used to.

If you ever bought something from the store and the sales person said dont worry about, if you have any problems they will go ahead and fix it.... BEWARE... I purchased my fridge from BrandsMart USA in Feb of this year.... It was approx 2500.000 fridge we bought because it matched the rest of the appliances. Little did we know this has been a living nightmare. They have been out to the house 7 times to fix this thing. Its less than 8 months old.... and its still broken. I have been without a fridge going on 2 1/2 weeks. The Senior Customer product review supervisor said he would get me a new fridge that was on the 27th. Every time I call him, his voice mail is full of.... Only to assume that is full of other satisfied customers. I HOPE YOU WILL NEVER HAVE TO GO THROUGH THE PROBLEMS I HAVE HAD. What a waste of $2500.00.

Whirlpool Washing Machine Model WTW4950XW0 - This washing machine was purchased as a gift by my father. We have owned this machine for about 2 years. I am very disappointed with the quality of this machine. I have 3 children and several pets. I use my machine a lot and need a quality item that will last. This machine is not that item. Within a few months, the machine was off balance and bolts had to be tightened. We have had problems with the belt, bolts coming loose and the machine not draining.More recently, the machine has become very loud... For approximately the last 6 months. My husband has taken the machine apart and looked for anything to be wrong with it and has found nothing. Now the machine is not running. I will turn it on and it fills with water and then stops. I will clear it out and restart it and it does the same thing. Another issue has been with spinning and draining. The clothes are soaking wet even after the drain/spin cycle.I have researched what could possibly be wrong with this machine and have found a vast number of items that could need replaced. With the money I have already put into fixing this machine in the past and the amount it will cost to fix it this time, I believe I will be further ahead if I buy a new machine made by a different company. I will not be buying a Whirlpool product again.

I bought a 40 gal. Whirlpool water heater from Lowes. It was just outside the 6-year warranty when the pilot light went out and wont relight. I called Whirlpool. They are about as worthless as box of rocks. They refuse to replace the thermocoupling free of charge or at least no shipping charge, when they know in fact there is a problem. It was because no class action lawsuit was filed. Its too bad for the customers. I wished they would have just said: “lady, please take your business somewhere else.” It would have made things easier. Or, better yet, they should just put a sign on their water heaters in the store stating: “If you have problems with our product, sorry about your luck. ** you and have a nice day.”

My Whirlpool gas range was installed in December 2008. The control panel for the oven has now died for the third time! Push the buttons to set the temperature and nothing happens. The first time the control panel died, Whirlpool replaced the parts. The second time it happened (6 months later), they didnt want to hear from me. The oven worked satisfactorily for about three years and here we are again. It will be about $500 to fix the problem which clearly is not an isolated issue as I have seen this same complaint raised a number of times. Looks like its time for a new gas range. My dilemma is that I have the greatest serviceman who exists... and he only sells and services Whirlpool. But...thanks to Whirlpool, hes probably losing some business.

Purchased Whirlpool set from Lowes March 2016. Washing machine is not worth the metal its made from. Clothes are dirtier after the wash. All white linens are ruined! Clothes wont rinse or spin dry. Whirlpool wont reply nor will contracted repair return. The last repairman told us we would be better off taking the clothes out back and wash with hose because the Cabrio is useless and nothing can be done to fix it. I contacted place of purchase (Lowes). They wont help due to not buying warranty thru them. Stuck with the worse washer ever... never again Whirlpool.

I purchased a Gold Star Whirlpool Refrigerator from Sears which was installed on July 1, 2010. The freezer was icing up along seams, so sealant was used. However, now I noticed after 14 months that the interior refrigerators lining is fracturing throughout the sides and bottom of the refrigerator. Not at seams but all over fractures, spanning 10 to 3 to 2 on the bottom and side of the interior lining of the refrigerator.Sears answer is more sealant, and Whirlpool does not take any responsibility in designing a defective liner since it is pass the one year time frame. This causes your refrigerator to be on more often, because of the cracks. Unfortunately, the consumer loses out. Both representatives were nasty and when I asked for a supervisor from Whirlpool, an incident report was written, however I will not ever be able to get a copy of it. It will be considered an internal document. It is a great setup between Whirlpool and Sears having defective appliances made to last a year, and Sears to win with warranty agreements for the life of your appliance of $250, for one year coverage. When you buy the warranty and have a lemon, Sears doesnt replace it, My suggestion to consumers is to buy a tube of sealant.

We have had a Whirlpool hot water heater for 6 years and 14 days. Note the 14 days. It has been nothing but trouble and we have called the company repeatedly for help. It finally stopped working altogether 14 days after the warranty ran out. Thank you Whirlpool for nothing! It had a filter on the bottom of the heater that constantly had to be cleaned which was next to impossible. We had to buy a special brush to try to reach it. My husband had to take it apart several times a year and clean it to keep it running. Whirlpool should have replaced it within the first year but instead offered many suggestions about cleaning and etc. so they would not have to replace. Today it is out of my house for good and I would advise anyone reading this to beware! Horrible product!!!

Even the repairman said Whirlpool isnt making them like they used to even though they are charging more for newer appliances. The freezer has clogged, ice maker already broken, have to replace $400.00 for just the icemaker. As a real estate agent, I will make sure and let our new home buyers never to purchase Whirlpool again!

Uses little soap. Not sure on clean. Don’t think front loader clean as well as top loaders. Would recommend top loaders with no agitation. Also would recommend white as a standard color. I am unhappy with the way a front loader works. I am happier with a top loader, cleans better.

My wife and I have had a Whirlpool Gold 5.8 cu ft gas range for just 5 months and have already begun to have intermittent trouble with it. She can use the oven to bake cookies in the afternoon and then try to bake dinner a couple of hours later and the oven will not preheat no matter how long she waits!! This has happened three times now and we are waiting for a service technician to come out.. Pretty sad when you buy a top of the line appliance and begin to have trouble so soon.

Cabrio fabric washer and dryer sucks. I gave almost $500 for a piece of **. Doesnt get the clothes clean. Hell most of them dont even get wet. Its junk. Wouldnt have another one. Lowes junk and the dryer aint know better. Its always flashing check lint even when its clean and you have to ** with it just to get it to start.

I was going to write a negative review after our Whirlpool stove oven stopped working. We only had it for three years. Technician’s visit today was $70 for the information that we would be better off buying a new one because the motherboard is gone. However, after reading all the horror stories which are already here, I realize that we are relatively lucky - at least, our stove worked for 3 years... Still very disappointed and unhappy. No more Whirlpool products!

I had an addition added to my home in 9/2007, which included a new bathroom. A whirlpool hot water tank was added. This week, I woke up to no hot water, so I called the whirlpool customer number regarding the warranty on the model FG1F4034T3NOV. T hey told me the serial number shows its out of warranty, although I may have only had it since 2007. They also said there was a screen that needed to be clean under the bottom of, it that if not clean, would make it stop working. Since homeowners where not cleaning it, they have made a replacement door part that would fix it, and do away with the problem, but I would have to pay $35 for it. I asked them, since the serial number shows that the part has not been replaced on this unit, why not just send it to me, and I pay to have it put on. The person said no, you will have to pay for it if I wanted the part to fix it . Although my builder did not give me the receipt for it, thats just not right. If a manufacturer knows they are having problems with their product, which require a part replacement, and they have produced one, they should be willing to give the part to everyone with the product that request it. On top of that, this model has the left hand threaded thermocouple, which no one around seems to carry. I am totally disappointed with Whirlpool, and right now would not consider buying, or have any more of their products installed into my home.

I purchased a 40 gallon water heater at Lowes and installed about 3 years ago. A couple of weeks ago, it got an upper sensor failure code on the gas valve. It would heat by resetting (turning valve off, waiting a minute and then lighting) but after a few minutes, it would fail again. I called the customer service and they mailed out a new upper sensor. When it came a few days later (I paid for shipping), I installed it but the same failure code. Again, the only heat I could get was by resetting the valve several times before a shower. I called customer service again, told them what I did and they said, Oh, the problem is the gas valve then. So they mailed out a new gas valve unit. It then came a few days later and I installed it according to the enclosed directions to the letter. Still got the failure code and still had to keep resetting it to get any warm water before a shower.I called customer service again, told them what I did and he said, Well, did you flush the water heater with apple cider vinegar before you installed the new gas valve? I said, No, it wasnt in the enclosed directions to do so. He said, You should have done that and it would have worked. I will send out a new gas valve. At this point, I blew up. Two weeks with no reliable hot water. I told him I want a new water heater and he refused. I asked to speak to his superior. He said no. Dont ever get a Whirlpool product. Some other crappy company builds these turds.

This washing machine is a piece of junk. It broke down exactly 2 days after the one year warranty expired. Home Depot said there was nothing they could do and Whirlpool said the same thing. This washing machine was not used on a weekly basis. It perhaps washed 20 loads during the course of the year. I had many issues with the sensors before it broke down completely. Sometimes, half the clothes would be dry after the entire cycle. I was so angry that I had a local independent contractor come in and look at it. He said the motor was broken and needed to be replaced. So much for $700 down the drain. I will never buy a Whirlpool product again. This was the worst experience Ive ever had with an appliance.

Sept. 2011 purchased new Whirlpool bottom freezer model GX2FDXVA03 and in Dec. 2015 had to replace it after paying for 2 service calls, last time was told cant be repaired. First found ice in bottom of freezer which was caused by Whirlpool installing a rubber nipple at bottom of drain line with such a small opening it clogs quickly. Couple years after that stopped working had to replace circuit boards, now its leaking Freon and no way to be repaired. If you call Whirlpool all you get is big circle of feel good call centers. Best offer was discount on new refrigerator. Told the person Why would I want to spend another $1300 on junk?

We bought the set washer/ drier from Lowes in 2008. The first problem was that it wasnt rinsing well. After finishing the washing cycle, clothes were still dripping water. It took us to make several phones calls to get the problem solved. Also, the clothes were smelling bad and needed to be wash again. Now we are having another situation that it start the wash cycle but it wont finish and shows a code F35 or sud.

I purchased my Cabrio washer and dryer 2 1/2 years ago, and for the past 6 months, I have dealt with it being unbalanced and I tried everything to get it balanced. When I researched the problems, I found so many other consumers are having the same problems and that Whirlpool will do nothing about it. I decided to start a petition on Change website to try to force Whirlpool to stand behind their product and correct the problem, offer us a refund or another product, or even fix the darn thing. It is tough economic times, and we spent money to have something that was energy-efficient as well as a product that is supposed to carry a good name. I am a single mother with three children, and I dont have a $1000.00 to throw away after 2 years. This is shameful that we, the consumers, have to deal with this. Please go to the Change website and sign my petition. The more signatures I get, the more leverage we have to deal with Whirlpool. Lets pull together and show Whirlpool we will not stand for them robbing us of a quality product. Thank you so very much.

My elderly mother purchased a Whirlpool Washer Mode Number WTW4955HW1 in November 2020. The washer has had nothing but problems. It leaks, vibrates and moves on the floor. My mother called Home Depot to see what she needs to do, and they said once they deliver the product it is out of their hands. Had our first service call in May 2021 by an authorized service and he said they should sell this on eBay. It is a horrible product, he said there is nothing he can do. Had a second authorized service in June 2021 and they said we needed a new tub which they ordered, and he said this will take up to 2 months, they also said to do only small loads and only use the deep-water wash and deep water rinse. After the technician left the agitator now comes apart. Would not recommend this product to anyone and I would never buy anything at Home Depot because they do stand by the products they sell.

My contractor purchased a Whirlpool NU50T61-403 water heater at Lowes. After several months the gas valve stopped working. Whirlpool sent a replacement gas valve which stopped working after a month. When I complained they offered to send another replacement, which I declined. They also offered to have it repaired by 2 firms which were very poorly rated on Yelp. Whirlpool stubbornly refused any other remedy. As I needed to resolve this right away because tenants were depending on having hot water. I replaced it with another hot water heater. In summary I wasted $570 for 9 months of use.

Our range emits smoke and a toxic odor spontaneously when not in use. We feel it could be a potential fire hazard. We have had repair people and fire department out. We have contacted the manufacturer numerous times and they do not return our calls.

I like my dishwasher very much. Because we have hard well water I use Lemi Shine to cut down on any deposits. The top shelf is adjustable so that helps with large pans getting clean.

I have had my washer dryer set for only 3 years and have all the problems that have already been posted. Whirlpool has no recall on this washer (Cabrio) and does not plan on helping out anybody in any way. Their solution is pay for everything out of pocket or buy their one year warranty for ironically the price of what a new motor, and any of the other common items that are breaking would cost. And this is only good for ONE year. With the history of this company I would expect this to last at least ten years or longer before we start discussing replacing anything. I also had a Maytag that I had a problem with and did not get anywhere with that either. Whirlpool/Maytag, you need to stand behind your product. Your name is not going to get you anywhere nowadays. This blog has a spot about legal representation. If you can help me, please contact me.

We purchased this refrigerator towards the end of 2008. The entire interior of the refrigerator is imploding. The plastic Whirlpool used to frame the glass shelves is cracking and shards are falling off. There are 3 drawers; one has already fallen because the plastic sliders the drawer moves along has disintegrated. We noticed the small hairline cracks appearing some time ago but never thought they would go to this extreme. Apparently the plastic used cannot stand up to cold temperatures.I contacted Whirlpools chat and was told that the product is out of warranty and I need to place a service call to get new parts. I proceeded to email the CEO of Whirlpool, Mr. Fettig because I dont believe I should have to pay for a service call when its a manufacturing problem. I received a call the day after and was told the same thing; that they are sorry we are experiencing a problem but the warranty only covers the first year. I was told that if there was a problem with the plastic being inferior that they should have cracked in the first year. I responded that the cracks may have been occurring early on in the back of the refrigerator which is the coldest part but were noticeable.Its very frustrating because a refrigerator purchase is expensive and not something that I planned on doing a mere 5 years later. I believe that Whirlpool at the very least could have shown goodwill towards their customers and given at least some discount on the replacement parts or at the very least a certificate with an amount off toward the purchase of a new refrigerator. Its a win-win situation for everyone because the customer is still happy with their Whirlpool refrigerator and/or it guarantees repeat business for Whirlpool. Apparently Whirlpool doesnt care about keeping customers happy and want and/or need repeat business. Its the last Whirlpool I will ever purchase!!!

I purchased a Whirlpool 3-door refrigerator with the freezer on the bottom on 8/17/12. Within 4 days, the ice maker stopped working. It took two days for the repairman to come out and fix it. So all is well with that. Less than 2 weeks later, the refrigerator isnt cooling. Several days later, the repairman came and determined it was the evaporator fan motor and clutch. The parts were back-ordered for 10 days. Parts came in 2 more days before he can come out and install them. He realized they sent the wrong parts. Another week went by, then he came and replaced the fan motor, which is now making an ear-piercing buzzing sound. He came back a week later and said it needed a gasket, which is back-ordered. In the meantime, he put some stick on insulation around the unit. Not much help. Another week went by, and the gasket showed up. It is still making a high-pitched whining sound. He said it was the compressor. Whatever! I hate the refrigerator. The sound is one that just grates on your nerves and you can hear it in all the rooms surrounding the kitchen! A repairman has to deem it unrepairable before they will even consider replacing it. They consider it fixed. What about my bleeding ears! I just want it gone! I am so disappointed. I thought Whirlpool was a good product with a solid reputation. I have a $2300 noise maker! Is there a class action lawsuit?!

Very sad appliance company. I purchased a Standard Pacific Home in June 30, 2015 and moved in Aug 1, 2015. Use my Whirlpool Dishwasher for the first time back in Oct and it was not working properly. Whirlpool scheduled an appointment with Accord Appliance in Temecula Ca and the company was a no show. Called Whirlpool back and Rep Emma was very rude and had to call supervisor to schedule another appointment to repair dishwasher. Whirlpool have sad employees and sad appliance.

Whirlpool gold series gas oven with Aqua Lift. Very unhappy with this oven. Cons: Aqua Lift technology doesnt work AT ALL (manual cleaning required); stove top hard to clean; 2 front gas burners are super burners which is fine for boiling water, but too hot for regular cooking. Would be better to have one super burner in the middle or back but two up front is way too hot for regular cooking, even on lowest setting; oven cuts out while cooking -- unexplainable how this happens but you really have to watch the oven while cooking to make sure its still on. Pros: large oven so you can cook ginormous turkeys or prime ribs.

We purchased our Whirlpool Duet model WFW9150WW01 13 months ago. The warranty was up at the one year mark. We chose not to purchase the extended service plan. After all, a washer should last at least five years right? Wrong! The front seal has gone bad. It is an $85 part plus shipping, plus hours of my time. So, I purchased a product that is supposed to conserve water and instead I am having to purchase a petroleum-based product (the rubber seal), as it would seem, every year or so! These companies have us snowed with the whole conservation bull! CFLs, High Effeciency, Bio Fuels, etc., its all a hoax! And it is a hoax at our expense. Does anyone just produce a good product anymore? Oh yeah, I forgot... Japan does! Our economy continues to go to hell while other countries are coming online. Get your act together, guys, before we lose everything!

I bought Whirlpool hot water heater with the Honeywell part in 2014 and the thermal box went out. No flashing lights, no way to reset. I understand that Whirlpool had a class action lawsuit after researching. Still selling this product to consumers. Whirlpool should be held responsible, and be made to give an allotment to replace homeowners with hot water tank of choice! If lawsuit is active please add my name.

Whirlpool’s customer service is one of the worst I have encountered. They consider a 6-7 year old $1500.00 range to be old! I said to her, “Wow, if the population was to throw their Whirlpool appliances into the landfills after 7 years, this would be quite a horrendous situation.” I think its disgusting for a company to build appliances with a shelf life of 6-7 years and with only a 1-year warranty! What a horrible brand! I will never buy another Whirlpool brand product ever again. You spend $1500.00 on a range oven and then around 5 to 7 years the control board blows out and costs another $500.00 to replace plus a service agents fee to remove and install.I asked the Whirlpool agent if I could get the control board discounted and she refused and said, “I am sorry, we are unable to help you.” Pathetic! Their cost on these boards is around $120.00 or so. I was told by an appliance service rep they could discount that $500.00 board even half and still make a decent profit. Do not ever buy Whirlpool. Go with other brands instead. Their customer service policies are horrible. Your hard-earned money will be buying an appliance with a 6 to 7-year shelf life before major repairs.

We purchased a side by side Whirlpool refrigerator/freezer in June 2011 and have had nothing but problems with this piece of crap appliance. Ice maker has been repaired 3 times, water line clogged twice because of freezing and thawing. Now the machine only cools both sides to 45 degrees F. I am having a repair person come out on Monday to tell me what is wrong but I am so upset with the poor workmanship of this product I dont want to put another dime into the repair. We paid $1100 on this and have paid at least $600 in repairs over the past 4 years!! I agree with all of the other comments on the poor manufacturing choices. We had a GE prior to this and it lasted 10 years but we had the same issues. Repairing it every few years. I am not sure what brand to purchase next. If anyone has a suggestion I would be open to it.

Purchased the new dishwasher in 2009 through the builder of our home. I quit working completely like there was no power to it. We replaced the fuse to it and then it worked, but kept pausing during the cycle. Sometimes it will completely go off and then when the control panel comes back on, it sits paused until you push the button. We replaced the computer with a new one and it works even worse. It shuts down more often and still requires a restart. So frustrating! Appliances should last longer than a couple of years.

Contacted this am. See through top glass lid is separating from plastic causing sensor to turn washing machine off. Looked complaints up on this machine and it is a common occurrence and is a defect. The machine is a little over 2 or 3 years old and out of warranty. Was told not a common occurrence and I would be responsible for repair. Model # wtw7800xw2. Serial # c12270139. Thank you.

I have purchased a Whirlpool refrigerator and it has passed only 1.5 years and I have repaired it twice. The cost of repairing is also very high. Service charge is very high so I called a local party to solve the issue. They checked and found that a capacitor and a compressor relay is not working. They replaced the two and debited a cost of Rs.1500.

Thermocouple failure on a Whirlpool water heater - We are having trouble finding the part to replace it because the thermocouple is threaded left-handed, and Lowes does not seem to have any replacements in stock locally. Meanwhile my tenants are without hot water, and my repair bill is escalating due to labor.