I have had this range since 2008 and used the self-clean last week. (I dont use the oven that often) Since the clean it has not heated up to required temp. I just called Whirlpool and a tech is coming out this Friday (Nov. 15th 2013). If it is determined to be the self-clean that did in fact cause this, the tech calls for an authorization and the repair is covered by Whirlpool. I will report back what happens.

I went to get ice from my Whirlpool Gold refrigerator, model GB2FHDXWS, and found it was melted. Light and fans were working. I had to throw out all that was in the freezer drawer. I called Lowes service and reported that our four-month old refrigerator wasnt working. They sent a food claim number and set up a service call. Then, the lady said to unplug it and plug it back in. We had since cleaned it out. I unplugged it and plugged after a minute and it came back on. The Ace service guy called to confirm his schedule. After hearing that it is running again, he said they are computer controlled and unplugging it and plugging it back in reboots it, as you might reboot locked up PC. He also said that since it is now running, Whirlpool wont stand behind a service call. He said wait until it does it again. Now thats just jim-dandy. We have an expensive new Whirlpool Gold refrigerator that has computer controlling that cant be trusted as the control may or may not lock up in the future spoiling the stored food.

We bought a new Whirlpool just 3 years ago. The first year under warranty, we made several calls for repairs on the water and ice dispenser. The water was never cold and never fixed. Just after the warranty expired, the water stopped dispensing completely and now the ice will not dispense. We bought this refrigerator to have cold water and ice at ease, but it never happened.

I hate hate hate this Whirlpool Washer WTW5000DW1! To put it nicely. This is my first washer without traditional agitator and the sensing feature. I will never again buy a High Efficiency Washer with these features. It constantly gets stuck on sensing! We rearrange the load over and over and it still does not want to work. I have researched the online videos and this is a common problem. I wish I had researched prior to buying this type of machine.

We got a DEAL for this nightmare for nearly $700 back in 2014. Nothing but problems. Constantly finding plastic pieces at the bottom... some identifiable; others not. They are from the cheap parts within. The control board lights (all but 1 works) went just after the 1 yr mark. We are now having to replace the top Rack Adjuster (MORE CHEAP PLASTIC), as it has been barely hanging on for the last year and a half... constantly fighting it, as it would drop all the dishes if you moved it wrong.Now, the water is not draining at all... period. We clean this religiously - always rinse dishes completely, use rinse aid, never stuff dishes. Today we find a random plastic piece, which we are now trying to identify. NOTE: we dont put plastics in the dishwasher. So, today a new plastic piece and major drain problems. We are in the market and purchasing a new French Door Refrigerator and Front Load Washer. Will NOT be going with anything Whirlpool. Not much better these days, but this name has a big RED NO for us. Made it even worse when we contacted for help after that 1 yr mark. NO HELP AT ALL.

Problem of refrigerator is working good for a few days, then the freezer is all melted down for a few days, then back to working good again. Model: FD2560HES. Serviced on and by: 7/16/2015 - ** - told me the controller board is bad, need to order part. 7/23/2015 - ** - replaced the controller board. Resulting same problem. NOTE, which means my old controller board is as good as the new one. 7/30/2015 - ** - opened the freezer, back of refrigerator, told me the compressor is no good, gave me an estimate of total cost $817.86. I did not accept the proposal, and I did not agree the compressor is no good. I called and scheduled for service after and scheduled to have service on 8/4/2015. Then got called from the office, said, Cant come on 8/4/2015 and told me I have to pay the $95.00 first visit. So I called and spoke to the manager, then scheduled for next service.8/13/2015 - ** - when he came, the refrigerator is working fine. He said, Cant diagnosis the refrigerator, told me to call for service when it is not working. He said the compressor is good. 8/15/2015, early morning the freezer is all melted. I called, been told cant service the same day. 8/17/2015 I called the office (1-888-717-9322), requested to talk to the manager, promised to call me back. By this date 8/28/2015, still no call back from the manager. They are located in Michigan. I was told the local office address is: 9582 Katella Ave., Anaheim, CA 92804.

Whirlpool is an absolutely terrible company. I bought a stove and a microwave. The stoves lower drawer would fall off its track every time I opened it because it only had a single track at the front instead of one that went to the back to keep it stable. It scratched my baseboards horribly and was a huge pain. When I called to complain, they said they had no record of such a problem and were completely useless, despite the fact that the store I got it from acknowledged having the same problem and said that Whirlpool came out to fix it for them. Maybe Whirlpool only helps corporate customers so they can keep fooling people into buying their unbelievably ** products. The plastic casing around the microwave door handles started cracking (first the bottom cracked and a large piece fell off and now the second is cracking). I called to complain and was informed that because this was happening over a year after purchase (the microwave is 1 year and 2 months old) they couldnt do anything about it. The last time I checked, appliances are meant to last longer than a year before they literally fall apart. What a joke. I will never buy Whirlpool again and I will make a point of telling every single person I ever know whos buying a home to avoid their products as well. What an epic fail.

A Whirlpool dishwasher was installed by Skyline, a modular home manufacturer, and we occupied the house on August 21, 2014. The appliance never worked and Whirlpool sent repairmen 9 times over 9 months to either repair or determine if it should be replaced. It washed the dishes exactly 4 times in that time. Complaining to Whirlpool only caused a supervisor to scream at my wife that we were the cause of the malfunction. Nearly every part was replaced & they still refused to exchange it for a replacement new one. The modular home manufacturer received the same treatment appealing for us.

The unit hasnt given me any trouble over the two (2) years we have used it. The bottom freezer works well and was a concern when buying, but has worked out well and convenient, but you must keep the refrigerant coils clean.

I had my entire kitchen re-modeled in May of 2013 and purchase all new Whirlpool appliances. I work for Standard Pacific Homes and purchase the identical appliances we provide in our homes. I am so disappointed in the refrigerator. Two months ago it stopped making ice and I was told to replace the filter and it would be OK. I did that and still no ice. I bought ice trays. A couple of days ago, I came home to find water on my kitchen floor coming from under the refrigerator. I called Whirlpool again and no real help.... Told me to call Lowes. I called Lowes and they gave me 3 more numbers to call for service. None of those service providers had any available appointments and told me to call Whirlpool. Meanwhile my refrigerator is standing in the middle of my kitchen so I can keep the water mopped up. The refrigerator was so difficult to move. Getting the feet moved up so the wheels could touch the floor took an hour and I ended up with bruised hands. My lesson in this is to buy a better brand next time and go top of the line. I sell these to our buyers at Standard Pacific Homes everyday..... Wish I could believe in the product.

Most dissatisfying experience with Whirlpool. In 2013 I bought a stackable Whirlpool washer and dryer. Everything worked well for two months, and then the washer started having problems. The washer memory board unit (MBU) needed to be replaced. This was done under warranty. One and half years later I started getting the error F07 which means an electrical problem. I called Whirlpool and they told me a technician would cost $85 for a service call. I delayed the call until today.The technician came, did a diagnostic and then advised me that I would need a new MBU. The cost plus labour amounts to almost the cost of a brand new washer. To add insult to injury, Whirlpool advised the service call would cost $89. (They upped the price since my last call.) You can imagine my shock when the technician told me that the $89 covers the first 15 minutes. I paid $133.34 for one half hour diagnostic testing and to be told I need a new MBU which is on back order for at least 6 months!!! My recommendation is - NEVER BUY any Whirlpool product ever.

My 2 year Jennaire (made by Whirlpool) broke down on 12/14/11. Repairman came out on 12/19. He said that the compressor was not working and ordered another and he came out again on 12/22. He said that it could not be fixed (internal leak or something). An aside to this story was that a tank of compressed oil blew and damaged my hallway and kitchen walls and floors and 2 rugs. That was being handled by the repairmans insurance company.We called Whirlpool and they said that they we could pick out a new refrigerator priced at no more than $2399 even though we paid $2799 for the Jennaire and would have to pay the difference for a model costing more. We went with a Maytag (Whirlpool product) that listed for $2899 but was available at 2 local stores for $2050 and $2100 but I had to give Whirlpool anther $500 because they use the MRP.They finally delivered it on 1/5/12 but would not leave it because no one disconnected the water line to the appliance and they would not touch it. It took me 20 seconds to do it and if they would have told me so it would have been done on the 5th. Rescheduled delivery for 1/8/12 and the unit was delivered damaged (large dent in front) and they would not temporarily leave it until a replacement came.I called Whirlpool again and asked them to just call a local Home Depot or anyone in my area (all had the unit in stock) to deliver one but they told me that it must come from the warehouse in Michigan (I live in PA) and that it would be yet another 5 to 10 business days to receive it. So, I am paying $700 more for a unit that I could have bought and had delivered before Christmas not to mention the inconvenience of no unit for a month. Not to mention the damage to my home, $200+ dollars in thrown away food, time to shop for new unit, time for 2 repairman appointments and time for the 2 deliveries thus far and countless phone calls to Whirlpool to get the new unit.Today is 1/10/12, so I guess Ill have by month end if there are no other problems, you would think that they would try to expedite this just because its been so long or give us a substantial credit for all the trouble. Never again Whirlpool.

I bought what I thought was a great washing machine. It is a top loading Cabrio from Whirlpool. The machine leaves white residue on all my dark clothing. It is a disaster. I am following washing instructions exactly, using HE detergent, loading the right amount, I even tried using PODS. I tried different temperature water, different cycles of washing and spinning and the same thing happens. I had an old Maytag that broke that cleaned beautifully. This thing is a piece of garbage and I would love to send it back if they would let me. DO NOT BUY IT. I AM BEGGING YOU, YOU WILL BE VERY UPSET.

Purchased a Whirlpool water heater (model ND50T122-403) through Lowe’s in Dec 2013. Later discovered online it fraught with breakdown issues. 11 months later ours broke down. Whirlpool Customer Service first told us We dont have any authorized plumbers in your area. Went to Lowe’s the next day - they called on their hotline and we got a call back from Whirlpool that afternoon. Told us part would ship out immediately (arrived next day - no complaints there) and gave us an authorization for 2 plumbers. Both are over 35 miles away and one is out of state. Called once the part arrived... First one said hed try to get to us in the next 4-7 days; second one said We get to warranty work as fill-in work. Well put you on a list and call if were going to be in your area. While we did a bit of web research before buying this water heater, we really should have taken the model number, gone home and googled it before buying. Wish wed gone with a unit from a real plumbing supply place. They were a lot more expensive but you get what you pay for.

I Purchased a Whirlpool ceramic top self-cleaning oven & side-by-side refrigerator from Sears. I just want to share my experience. I do not have the exact year I purchased them. Too bad I was not aware of this site but after a year with the refrigerator I knew I would not buy another side-by-side and not a Whirlpool. The refrigerator motor runs too loud, the ice maker was forever stopping even during the summer. If you cleared the ice jams it would not reset for hours. The ice maker was replaced under warranty but it still jams; however now when you clear the ice from the trays it produces ice quickly.The temperature in the oven seems to be off now. I purchased a oven thermometer and to verify the temp and they are never the same. But my major concern now is the self cleaning feature. The front door is Yellow and unsightly from the self cleaning cycle. As I sit here typing, I hope the oven does not start a fire it is very hot. This is the last time I intend to use the self cleaning cycle again because I feel it should not be this hot. The ceramic top is hot enough to burn if you touch it. Strangely I checked the oven storage drawer and metal pans in them were okay. Cabinets beside the oven were just a little warm. But This customer will not purchase Whirlpool again.

I purchased a new Cabrio Washing Machine and Dryer in March 2015. I have had 3 new washing machines thanks to the Customer Service provided by Lowes in Lindale Texas. The third washing machine has again lost its brain and the sensor to operate the machine. I have been waiting for the parts since December 2. Called it is still on back order. Unacceptable! It cost almost $60 dollars every 2 weeks for our washing at the Laundromat. Again unacceptable. All Whirlpool can say is We are sorry. When the machine works my clothes are beautifully cleaned using the new HE soap. Takes large loads and I love that part.I am sorry I bought a Whirlpool. Whirlpool would not work with me except to apologize and say the parts are on back order and I will get a call in 5 days for an update. These machines cost $900 each plus tax. They should work more than 3 months at a time. The first repairman could not explain anything. Said they were too new and he could not figure out what to do. The second repairman was more knowledgeable and explained what was wrong. Does not help that Whirlpool does not have an inventory of parts to take care of their customers.

We bought all Whirlpool Gold Appliances when we re-did our kitchen 5 years ago -- fridge, d. washer, oven, glass top stove, and microwave. Recently I noticed a pool of water in front of the fridge. Turns out there is a sticky grommet problem that prevents moisture from draining into a pan on the inside back bottom of the fridge. Whirlpool will send you a replacement part that is totally different than the original poor design (a long hose affair) BUT wont pay for the labor to put it in unless the unit is less than 2 years old.I watched a video showing how to do it, but it looks pretty tricky and involved plus risky because you can break the drain pan in the process. Spoke with a Whirlpool rep and a supervisor -- both admitted to a quality problem but got nowhere on the labor. Theyre sending the part, and the supervisors supervisor is supposed to give me a call, so well see if they eventually do the right thing and cover the labor. I mean cmon... the parts obvious a bad design, or they wouldnt be sending a totally redesigned part! Covering the labor only if its two years old or less? Even the Whirlpool techs online are saying the problem happens after about 4 years! The grommet gets sticky and wont drain due to heat from the compressor, and that takes time to happen. Ill update this when I hear back from Whirlpool.

Having serious health issues with both our washer and dryer. I believe there should be an urgency and more serious resolution. Our washing machine is getting clothes trapped and producing friction causing excessive and heavy smoke from the drum. Our dryer has a random bolt/screw in the drum that catches and tears clothes. Although this doesnt happen on every cycle. It happens enough that it should be investigated, repaired and reported to Health Canada. I contacted Whirlpool on September 15th 2015 with my concerns. Nothing is being done! Ridiculous. WASHER Serial: HL23299429, DRYER Serial: M24507313.

This refrigerator (French Door Refrigerator Model: WRF757SDEM) has been problematic since day one. The ice dispenser sends crushed ice all over the kitchen floor. The temperature in the upper 3/4 of the storage area and on the door is 57 degrees (it should be between 36 and 40 degrees). The item was purchased at Best Buy on October, 2016. It is still under warranty. I have had several visits by repair people and so far no fix. My friends call it a crockerator, since you can freeze food in the freezer and slowly cook food in the refrigerator section. I tried twice to get Whirlpool to pick up this thing, but so far no go. DO NOT EVER BUY A WHIRLPOOL REFRIGERATOR! They used to make good products, but no longer do.

Aqua clean does not work. I purchased this range this year not knowing aqua clean was different than a standard self cleaning. I had not use the range since its delivery in June until Thanksgiving. One meal in the oven and the turkey had created staining on the sides and the bottom. I have run the self clean cycle so far four times and scrubbed till I’m blue in the face. The greasy stuff does not lift off and the warranty voids if you use anything else. Have already contacted the dealer to see if I can return this!

After 6 years, Our $2500 Whirlpool refrigerator stopped cooling and would not dispense ice. Since we had purchased a Whirlpool extended warranty, a Whirlpool authorized technician replaced the compressor and informed Whirlpool it also required a new door that included an ice dispenser. A door was not available so Whirlpool refused additional repair and refunded the $400 purchase price of the warranty. Meanwhile the refrigerator stopped cooling again and Whirlpool refused any additional obligation. The refrigerator was now non-functional and we had to spend $3500 to get a comparable refrigerator. The moral: 1) Whirlpool makes very expensive refrigerators that have about 30% of the life-span compared to earlier vintage refrigerators. 2) They know this and will promptly refuse to warrant their product if it is to their benefit. Shame on you Whirlpool for using your corporate leverage and shady business practices to manipulate your customers.

I called customer service line regarding my Cabrio Automatic Washer (Model No: WTW6600SW2; Serial No: CU2171019) purchased on 11/24/07, to report and ask for assistance with a chronic ongoing service problem. Several calls in the past and service visits (at my cost) did not rectify the problem. Although there are many similar complaints on this machine regarding the loud noise and resulting problems during the spin cycle that involve the tub and rods, the representative said So sorry or Too bad we cannot not help you.My machine now does not run and is less than 4 years old --just like every other report. I get an error message F which the representative alluded to something involving the electronics. Machines purchased in 2004 from Whirlpool have across-the-board similar problems that Whirlpool refuses to take ownership for. This machine is their top of the line model. I dont feel the financial burden of repair or purchase of a new machine should be on the shoulders of the consumer. We bought in good faith from Whirlpool and expect Whirlpool to live up to their responsibilities. Thank you for any help you can provide.Rae **

We bought this 26 cu ft fridge from Nebraska Furniture Mart in April 2017. In November stopped making ice. Was repaired. Now it’s not working again. Multiple enquirers shows this is a common problem with this fridges. I’m debating whether it’s worth the effort to repair it or just put in junkyard. WORTHLESS piece of shiny metal.

We moved into a new house in May 2013 and there was a new Whirlpool Gas Range installed. We have experienced an intermittent problem where the oven will not ignite since day one. We have reported it to Whirlpool and different technicians have attempted to repair it but it is still faulty. When the standard warranty ran out I purchased the Extended Warranty Protection from Whirlpool but it is WORTHLESS and they cannot fix it! The last technician from Philips Appliance in San Diego was terrible. He said he would order a new control board but never did and he closed the case without telling us.When I called Whirlpool to check on the status of the problem I was told that they will not look at or change parts for intermittent problems so what did I pay the extended warranty money for? When the oven does not ignite there is a smell of gas and we are now concerned that it may be dangerous so we are about to dump this useless Whirlpool gas range to a purchase a LG model! Bottom line is NEVER BUY Whirlpool and NEVER WASTE your money on a Whirlpool Extended Warranty Plan!

The Whirlpool microwave stopped working 14 months after purchase. The technician, who was a complete moron, said that he couldn’t find the problem, but took 129 dollars in service fee, which was extortion. Their appliances are ** and so are the ramrods that they hire to service them.

Whirlpool built-in electric oven self-cleaning (model # GBS307PRS01) has a problem with self-cleaning. Every time you use the self-cleaning feature, the thermal fuse switch and thermostat burn up. This has happened on the two occasions when the self cleaning feature was used. The only thing that Whirlpool will tell you is that there is no recall on that model.

GX5FHTXVQ03 - Our whirlpool refrigerator/freezer has been leaking from the freezer for a couple of years (purchased in 2011). An ice sheet builds up in the freezer unit, then leaks out. We have gone through countless attempts to defrost and correct, disconnecting the ice maker, and a replacement part that accomplished nothing. I see online numerous people have experienced this same problem. It appears to be a design defect. Made another call to Whirlpool today. They are willing to schedule a service call for us... at our expense. Gee, thanks! Hey, but they are sorry about our warped oak hardwood floor. That sure makes me feel better. WE WILL NEVER BUY WHIRLPOOL AGAIN!

I purchased a side-by-side Whirlpool refrigerator in May 17, 2010 from Lowes in Gilroy. After 17 months of service, the compressor went down this morning. I have called the service center and they cant give any help because it was over the 1-year limited warranty. More than $500 is good for just 17 months usage. Would it be worth it to have Whirlpool appliances? Do think about it before you choose a Whirlpool refrigerator.

I love my Refrigerator. It is a side-by-side with ice-maker and water in the door. I have plenty of room in the refrigerator, and I really like the adjustable shelves. I would definitely purchase another Whirlpool (next time with freezer on the bottom). I love the Stainless and would probably purchase again - or depending on the kitchen maybe black.

Whirlpool Energy Efficient Top Loader - I re-wash at least 20% of all clothes because they have dark spots AFTER washing them, but NOT before! It is a moving target, wash out one dark mark; get another somewhere else. I bought great quality sheets that are permanently stained, because of this. No matter how you load this machine, anything with arms and legs gets entangled into a big knotted mess. It is difficult to separate them and time-consuming. This puts a lot of stress on the clothes, especially as the load spins. I also re-wash entire loads at least 4 loads because the clothes dont rinse properly. I bought a 5 yr. extended warranty and have had this serviced at least 4 times to no avail. THE PROBLEM IS IN THE DESIGN! I am POSITIVE of it. If you have these problems, as well, please contact me. I would love to investigate a class action suit. I am THAT mad.

They stink. Major issues with most all of these Whirlpool water heaters. I have had issues with 3 different units. I own properties and these are pure junk. Cant find parts and have to pay for shipping on warranty parts! 2 years old units junked, Ridiculous... never buy Whirlpool!

I just bought a new home, and it came with what was described as top of the line Whirlpool appliances. The Cabrio toploading washer worked for two loads then just stopped. After arguing with Customer Service for a while (They insisted this must be an installation error.), I talked with the builders. They gave me a different customer service number. My second call got me a repair appointment, during which the repairman discovered that the pump was in fact dead. Because this is a new model, they didnt have a replacement on hand. So, I will have to wait an additional week and a half before the part is installed. This is a product that retails for around $1000, and it lasted less than one day. My last washer cost $400 and was still running fine when I sold it after 10 years. I can already see the handwriting on the wall. After my warranty is up, I will have to replace this hunk of junk with something that has some reliability.

We purchased our fridge February 2017. It stopped working September 2018. It wasn’t staying cold. Under manufacturers warranty a repairman was sent out to assess the problem. They had to order the part that went bad. A week later the came back and “fixed” it. Total time missed at work 1 day. It stopped working again April 2019. It wasn’t staying cold. Under our Lowe’s extended protection plan a different repairman was sent out to assess the problem. They had to order the part. A week later they came back and “fixed” it. Total time missed at work 1.5 days. Yesterday (July 2019) we noticed it wasn’t cold AGAIN. Called Lowe’s and was told they could call it a Lemon and replaced until the 4th time it needed repaired. They would need to send out a repairman and assess the issue and make a repair. Our 3 yr extended protection plan expires February 2020. So we’re probably not going to make it Lemon status within the warranty. The fridge is French Door Bottom Mount model. Do NOT buy this refrigerator!

This will be the last Whirlpool appliance I will buy. We purchased this Whirlpool refrigerator Model # ED5GVEXVD literally a few days over 2 years ago. It is a side-by-side refrigerator with shelves that are supposed to slide out, however, we have never used it in that capacity. The problem is that the plastic frames on every shelf, even the ones that do not slide out over the bins, have cracked in no less than 2 places on each shelf.We contacted Whirlpool over a month ago. The good news is that they responded quickly. The bad news is that they stated, It is unfortunate that you had problems with the shelves, but we are unable to do anything for you because it is out of warranty. If you would like to purchase replacement shelves, we could order them through their consumer parts department. This is such a crock. If it was one shelf, I could justify the possibility of it getting smacked or something overweight was placed on it, but every shelf? As I said, not a single shelf is crack free, including the ones that sit directly over the bins, which should have additional support from the bin construction.By the time I replace every shelf that is cracked, it will be equal to what I paid for this refrigerator 2 years ago, and it will net me maybe 2 more years of service. If I have to invest that kind of expense into it, the refrigerator will go to the recyclers and I will buy from another manufacturer, which will definitely not be a Whirlpool or Whirlpool subsidiary.The cracks were noticed early last month. The cracks are already getting larger. I will no longer allow my children to get anything out of the refrigerator since Im afraid that the shelf will crack, the glass in the shelf frame will break and we will have an injured child, which instead of reaching this website, I will be contacting a lawyer. I need to do something with this refrigerator, but with the economy, I cant afford to just keep replacing a $1,000 refrigerator every 2 years.This refrigerator does not get extreme use since it is the 2nd refrigerator in the house. The primary fridge has been in our house since 2005 and I wouldnt trade it for anything. This Whirlpool refrigerator, however, is poorly made. The materials that the refrigerator shelves are made from were just a poor engineering decision because it is not holding up to mild to moderate use without cracking.We purchased this Whirlpool appliance thinking we were getting a quality product from previous reviews we had read, however, this is obviously no longer the case with this company and seeing the complaints that I now see online. Someone would have to give me really compelling evidence to make me decide to ever purchase another Whirlpool appliance again.

In Feb. 2014 we moved into a new Condo and bought all new kitchen appliances, MAKING one mistake, a Whirlpool side by side refrigerator, Model WRS322FDAM 01. It had to be ordered and was received by Lowes on March 10th. Letters from Whirlpool told me that their service warranty had ended as of 2/1/15 which predated our receipt of the fridge. It is a bit noisy with the ice maker, and when it fills up with water, you can hear it, and yes, the ice does fly a bit when you put it into your glass.The worst thing about this piece of junk, is how cheaply it is made. The materials used must have come from the rejected pile of parts. Its just my husband and I, no grandchildren/children and very little company. So, the fridge received average use and then within 6 months, one of the drawers cracked at the back. I tried to glue it back together myself because I was told that it was not a covered item??? My repair lasted a few months and then came apart entirely. When I removed the broken shelf I noticed something around the LED light on the liner in the back of the fridge. I pulled out the meat drawer and found a crack that began at the bottom of the light and had moved about 3 inches to the left, and another one that began at the right of the light and that was about 4 inches or so.Life intervened and when I looked again, the right side crack had split and deepened and it had now crossed over to the rounded edging connecting the back liner to the side liner. The left side crack had also moved further to the left, and is now approaching the side corner. I spoke with Whirlpool and they sent out a repair company who e-mailed a photo of the cracks to them from our home. The company response was that they would cover the crack with 482395 liner tape. - this was their idea of a repair.I then spoke with a Lowes representative who agreed to send another repair firm out. Well, they came today and when they spoke with Whirlpool, they were told to order an Epoxy kit (# 8212572) - this was their version of a repair. I spoke with a supervisor and told her that they were not repairing the liner, they were just placing a bandage on top of the crack. I compared it to owning a new car but having cracks in the dashboard. In this case the dealer would place tapes over the cracks instead of just replacing the dash. Neither response from Whirlpool was a repair. All they were doing was hiding their piece of garbage. She disagreed and would offer nothing further. I told her that I was going to bring this to the attention of any consumer group that I could, and might even see if a class action suit could be brought to bear as there were many other reports of cracked liners. We are totally disgusted with the product and its manufacturer. Whirlpool used to have a good reputation, but after this, it is now at the bottom of the garbage barrel.

Purchased a gas stove June 10th, three days later smelled gas. Called the store where I purchased item, they gave Whirlpool 800#. They set an appointment 2 weeks out. Got part then burners only clicked. They ordered more parts. Now top range works. Started to use oven and got extremely hot. Called store. They referred back to Whirlpool. After hour and half they scheduled appointment. First appointment he didnt have tools to check temperature. Rescheduled for following week. He said oven was off 30 degrees. I then went to store to ask to return item. They said up to Whirlpool. On phone with Whirlpool over two hours, them switching from one department to another. No help. They insist on fixing again tearing up unit in my new wood floors. Dont buy anything from them.

The Cabrio top load washing machine is a piece of junk, an expensive piece of junk. The only way someone could give this machine a good review is if they work for Whirlpool or they think beating clothes up against a rock in the filthy Ganges River makes them clean.We purchased the HE top loader because we were told that all the problems of the front loaders had been worked out in the new top loaders. What a joke. At least the front loader I had, cleaned the clothes. Since we got the glass top model, I made a movie that shows several items of clothes just sitting on top, not getting wet, not getting moved around, not getting rinsed; therefore, not getting clean.After the wash cycle spins down, the clothes are pinned up against the side and the rinse barely touches them before its final spin. We have several items that had stains left from the soap - yes, we used HE soap, Im not stupid. Never again will I waste my money on a Whirlpool product or anything from Best Buy.

I have a model ED20PK. The doors are rusting on the outside.This refrigerator was purchased by my husband who has passed, I do not have the receipt and I dont know where he purchased it. The refrigerator worked perfect. It has been in my kitchen from day of purchase. My home is adequately heated in winter and air conditioned in the summer. I have an up-scale home. I dont see any reason to replace the refrigerator, but I cannot stand the deteriorating condition of the doors.If I replace it, I will not buy a Whirlpool or any brand made by Whirlpool.The rust is not just a discoloration, it is actually rough to the touch and is getting worse day by day. If you have any answers or help I would appreciate a phone call. I am not really in an economic position to just go and buy a new refrigerator.

It started getting warm and wasnt getting any warmer. Model number ED2VHEXV001 22 cubic feet side by side. I read another review and it sounds just like mine, OMG. It better just need something, its less than three years old. I am not happy and I always bought Whirlpool, my first trouble with it.

Long story short, we replaced a very old Whirlpool water heater with a new one a couple of years ago... We have had nothing but trouble. First, pilot light wouldnt stay lit. Found out that it was defective.... Whirlpool DID offer a no cost conversion kit. Had to pay shipping and installation costs. Have had the plumber out four more times to try to ANYTHING to keep it lit.... No luck. He even spoke to a Whirlpool tech on the phone and followed his advice. I have filed an online complaint with Whirlpool and the site stated that I would hear back within three working days. Guess what.... no reply. I have four other Whirlpool appliances that I love, BUT as they wear out, I will NOT consider Whirlpool.

Atlanta Gas Light Company showed up at my door Saturday Jan 16, 2016 citing they needed to do maintenance on our meter. 20 minutes later, he came in and said we had a leak. He checked all of the furnaces and water heater, then zeroed in on my brand new Whirlpool Range (purchased 11/11/15) indicating it had a faulty control valve. This faulty and dangerous range was sold to me by Lowes and manufactured by Whirlpool and we had unknowingly been living with a gas leak for 2 1/2 months! Its notable that Atlanta Gas Light sends our contractors only every 3 years to test for gas leaks. I shudder to think what would have happened had they not done this. Ill never buy another Whirlpool anything. Model Number: WFG320M0BB0.

Water saver does not provide enough water to wet the clothes. Even deep wash cycle does not provide enough water. This is right from the start. We should have returned it the next day rather than trying to learn how to use it wasting time so it could never be returned. I rated them as 1 star because there was nothing less I could have given them. DO NOT BUY ANY WHIRLPOOL PRODUCTS.

Whirlpool Cabrio Washer - After 15 months, washer bearing have gone out due to tub seal leaking. Repairs are $450 but repairman doesnt want to touch it due to he know it will go out again. Whirlpool said Im sorry. Lowes said these are coming off the shelves soon but there are still some for sale. DONT BUY!!!

First Id like to start by saying anyone whom owns Whirlpool make sure to purchase every extra Warranty you can get your hands on right away. Two years ago my husband and I purchased the whole Whirlpool Appliance Kitchen Collection. The gas oven range has been my only real issue. Within a few months my oven wouldnt light. Its a good thing I noticed because there are no safety features that turn the gas off if it doesnt fire up and the gas builds up so so fast its scary. Our Warranty covered the broken igniter switch only for it to act up for over a year. We had to try several times before the oven would light until it just didnt again and it was repaired again under Warranty. Aqua Lift Technology is just something they made up to get us all to purchase it. I swear on my life it doesnt even work a tiny bit. Now, the bottom of my $800 oven is chipping away. I have not worked this out with them yet and I will repost to let others know how it works out. Liquid also gets in between glass oven door, cant ever clean it. Good luck.

The Whirlpool repairman left today after replacing the burned out motor on my 5 yr old dishwasher bought in Feb 2012 and installed July 2012 as did not arrive from Quebec to Surrey BC until the end of June 2012. So the Finish dishwasher detergent was in the dishwasher as samples and coupons and recommended this Finish for use in the new dishwasher so I stupidly believed them and used it. Well last week my dishwasher stopped working after it started and turns out today the cause was from the Finish dishwasher detergent. I was told today after paying 393 dollars for the repairs. Not to use Finish anymore or I will have the same problem. To only use Cascade. So what is a person suppose to believe.

In August of 2008 I purchased a Whirlpool Amana refrigerator, Model# ABR2227FES. It worked great for exactly 6 years. In Aug of 2014, the motherboard needed to be replaced as it was not forcing a defrost when needed. I tried to get a refund on the cost of the part and labour but both were refused. In Dec 2016, just two and half years after the motherboard was replaced, the exact same problem re-occurred. Again I tried to get a refund on the cost of the part and labour but both were refused. Will I be buying this refrigerator in the future? A definite no!!!

Whirlpool washer Model WGD4815EW1. Bought this washer just about 4 months ago and right away I hated it but was told by people that all the machines had gone to the lid lock and that the government had mandated the energy saving devices on the machines so the machine will only put just a little water in the machine. I have been VERY VERY unhappy with this machine. My husband figured out a way to bypass the lid lock mechanism. Then after washing clothes many times I found out in order to get my clothes clean I had to just set the dial to Bulky every time OR I had to wash the clothes 2 times to get clean if I didnt. Once we bypassed the lid lock and then I figured out where to put the knob so the clothes would come clean I was fine until last week the machine just would NOT wash or do anything... it filled with water and just sat there until my husband got the water out. I located a Speed Queen from an appliance store and I am much happier. It does not have the CRAZY lid lock on it. I realize that some children are apt to mess with the washers. But I dont have children anymore and when I did I had a laundry room with a lock up high on the door so they could not play in the laundry room. I dont understand why this so called mandate could not have been done in a way as to allow those with kids to have the option on the machine with a built in code device to set the machine so the lid will lock and those of us without children in the house to opt out of the code to set the lid lock. NO REASON why we cant have a CHOICE. As far as I see it is a way for the government to try control more where they need to keep out. The cars have been designed with safety locks for children to keep them safe, but it is up to you to choose to use them. Same principle! Now for the mechanism to make it so the machine will only put so much water in the machine to wash. Youre NOT SAVING any ENERGY or WATER if you have to wash the loads twice!! This whole mandated business with the newer washer machines is a huge JOKE on everyone. I will be searching out used machines and having them rebuilt because I dont EVER plan on buying another one of these newer machines. If enough people stop buying them the manufacturing companies can raise some cane with the government to get the mandate lifted. NO I will not buy another Whirlpool washer. I encourage some of you out there who LOVE a challenge to figure a way to change the stupid motherboards on the newer machines and create a great business for yourself because if someone else can create it you can recreate it.

I purchased Whirlpool washer in 12/2011. Immediately, I noticed the noise and called service. It was a whistling noise. The clerk told me nothing was in the manual and it would cost $65 to have a tech come out. He advised me to wait until it was louder and more consistent. I called again when it was. Gear case was replaced on 5/2/2012 five months after purchasing the machine. I called Whirlpool again in 5/2013 - same problem. I was told the diagnostic call would be $95, labor which is extended for a major job is $85 and the part would be $290. It would cost $470 to repair as the gear case was guaranteed for only three months. This machine is a lemon since the gear case is now shot again prior to the machine being 1-1/2 yrs. old. I called Whirlpool and spoke to Amy (Esc. Sup.) who advised they would replace the part only. The appointment was scheduled; the tech came, did diagnostics reading a manual and said the gear case is shot. I inquired, Well, you are going to fix it today right? The reply was, Oh no, it has to be ordered and its a two-man job. When I arranged for this appointment, this was clearly explained and what I was expecting, two men and the part to be replaced with them. Now its a five-day wait to get the part and then a scheduling issue when they could do it. This machine is a lemon and Id like to have the machine replaced or my money refunded. This is a runaround, scheduling the appointment and having someone show up with the manual and having no parts and not knowing that it was the part which broke again from previously being replaced.

Purchased a Whirlpool washer/dryer pair @ least 5 years ago. Great machines. Washer washes very clean. My only beef is that once the cycle starts I cannot open the lid. Dryer will dry almost anything in 10 minutes or less.

This is truly a piece of junk! My water heater is 2 1/2 years old and the pilot light will not stay on. Was told that I needed a thermal coupler and paid $30 for shipping. Installed it and still the pilot light will not stay on. Was told again that I needed to replace the main control. Another $30 for shipping. Had that installed and the pilot light stayed on but no hot water. The light was blinking 4x (temperature too hot). WHAT!!? ALL I GOT WAS COLD WATER! Now I was told I need to replace the temperature sensor and they wanted another $30! I told them to I was going to junk it and buy a different brand.

Had unit about 4 yrs. No problem with unit, work great. Easy to clean, stand up to every day use, heat dishes and popcorn three level no issues, heat dishes, defrost items, cook food at several levels.

I purchased this Whirlpool Gold dishwasher a year and half ago, and it needs repair to the tune of $300.00. The drain pump broke and need to have it repaired. If this was the only Whirlpool appliance that went bad, I wouldnt even write a review, but two months ago my Whirlpool refrigerator, one year and 4 months ago, the ice maker stopped working, another $300.00. Whatever you do, do not purchase any Whirlpool products, pure junk. Their customer service is even worse. What a nightmare.

I bought my Whirlpool Cabrio Washing Machine in 2010. I hate it 100%. I have never used bleach in the machine. I use liquid detergent only. 2 things happen every day: #1: When I wash a load of colors, I take them out when complete and there is dry white powder like substance over the black clothes. It looks dirty but it just got washed. #2 About once a week, I will pull something out of the washer and there is a bleach spot on it. The last item that this happened to was a $200 sweater. It went in the garbage. This should never of happened with an $800 washing machine.

If I could give no stars I would. I own the Whirlpool Cabrio, which I bought only 2 years ago. Im on my 3rd service call. They replaced my board after only 1 year of owning it and now 2years later its the same error message (F6E2), the board again. Besides this problem the machine is horrible! Every load has to be done on the deep water mode or else your clothes will come out with dry areas. Forget about darks - they come out with lint and soap residue all over them. So for darks you have to use extra rinse cycle but still the clothes come out with lint all over them. Laundry has turned into a nightmare for me. And the clothes arent clean. If I dont spray and scrub any stains, the clothes come out with the stain still on them. Dirty white socks come out dirty, even with bleachI dont use warm water on my clothes because it shrinks them and I dont put all of my clothes in the dryer because it shrinks them. So I am constantly using lint rolls, like crazy on all my darks. And even though the machine is very large I was told to never put a lot of laundry in it because nothing will get clean. So now I have to do more loads of wash. Doing laundry has turned into a job, a horrible job that takes hours. So now I have to use deep water, extra rinse and smaller loads so how is this energy efficient - its NOT, its the opposite of efficient. I am doing more wash and using more water. I use liquid HE detergent like they said. I clean my washer when it lights up to clean it. I dont know what else to do. I just called whirlpool about all of this and my second board being broke within 2 yrs and they dont stand by their products. I have to just keep getting it fixed through my extended warranty company. Thank goodness I bought an extended warranty.I would never ever buy anything whirlpool again! Dont buy this washer if its still available, it is the worst. Even if cabrio isnt available (which I dont see on their site) I still wouldnt buy whirlpool. They should replace my machine with a different one at this point. Not that I want another whirlpool but at least I would have a machine that works. This machine completely stopped working after the error code so I have no machine for 4 days now. I waiting for my extended warranty to get back to me and then I have to make an appointment for the appliance company to come and fix it. This is crazy. All these days and I cant do laundry. This is not acceptable!

Whirlpool Microwave WMH1164XWS-1 - Well, Im sure surprised that my almost five year old Whirlpool microwave failed to heat this evening. One minute it worked, next it didnt. Watched countless repair videos, but it seems more aggravation taking the unit out and trying to diagnose the issue than its worth. Probably the same with enlisting the services of a repair tech. Ill probably think twice about purchasing another Whirlpool microwave. I purchased a Whirlpool French Door Refrigerator a few months ago and now Im concerned Ill have the same issues. All my appliances were Whirlpool and purchased ten years ago and replaced with newer models, even though I never had any repair issues. Guess they dont make them like they used to!

I purchased a Model WRF989SDAB01 Whirlpool refrigerator with the French doors and had it delivered in March 2014. The evaporator developed a refrigerant leak in May 2015. Whirlpool said it was not their problem since it was over a year since I bought it. The technician said this is a problem with this model. I am having it repaired under the extended warranty that I bought. One of my concerns is that the unit has two evaporators so the other one will probably start leaking any time. What a piece of junk. Dont buy Whirlpool. Their quality and service stinks!

I do like washer to be efficient and quick at what they do.. I also like the way they are economical and use less water he energy economical it what I need.. I do like clean clothes. Right now I am using an ancient one and the sound drives me nuts..

Very concerned. First the microwave broke. It seems that is burning on the inside. The model number is MH1150XMS-2, purchased in 2005. I have had to replace the plate. I have read of many recalls, because of the potential of fire. My model was not among the ones on the recall list.

Quiet running, does a great job cleaning and drying the dishes, experienced some cloudiness on the glassware but found that if I position them in the middle of the upper rack that issue was solved.

I bought Whirlpool top-loading high-efficiency low-water washer Sept 2018, model WTW5000DW, Serial # C83444466. Worst washing machine ever! No matter which water level you choose, it will not dispense enough water to cover the top of the clothes load, therefore the clothes are just moved from side to side with only the bottom layer of clothes getting wet; top clothes stay dry. Not enough water to fully agitate to clean the clothes!Whirlpool serviceman came today (Jan 13, 2020) to recalibrate the settings. VERY NICE MAN BUT THERE WAS NOTHING HE COULD DO TO SOLVE THE LOW WATER LEVEL. Recalibrating settings did nothing to solve the problem of not enough water. I am 81 years old and I have to manually add at least 4 buckets of water to an average load of clothes. This is unacceptable. Wont someone please initiate a class action lawsuit against Whirlpool for selling this very obvious poorly designed machine? NEVER EVER BUY A WHIRLPOOL WASHING MACHINE. It is a waste of money.

On 5/3/16 I purchased an Amana high-efficiency, low water, top loading washer. What a joke, it is a piece of junk. There is no water so clothes dont come clean, and if you leave money in the pockets no worries. As it will be right there after the clothes are washed and dried (got matching dyer also). They dont even smell clean after two washing. And now you are to purchase a cleaner to clean your washing machine. This is truly not an efficient machine in any way.

Ive had so many problems with this washer. Everything has been replaced on the machine and it is still a failure! It has overflowed 5+ times. Stopped draining 4 times (fun getting water out of it...). Have been without a washer for a total of two months! My In-Laws have the same and theirs hasnt been a problem (however it isnt used as much as mine.). Hopefully mine is just a Lemon! Ill never buy another one!!!!! Especially from Lowes. They deem it only a lemon if it has had the same issue for 4-5 times. That is with the extended warranty! TO THE DUMP IT GOES!

We replaced our 20+ year old washer and dryer with a Cabrio set. I read the instruction booklet twice to make certain I did everything correctly. Ive washed two loads. Both times, the clothes were in a ball at the bottom of the washer. Everything was horribly wrinkled. DO NOT BUY this WASHING MACHINE UNLESS YOU want your CLOTHES to COME OUT in a WRINKLED BALL.

I purchased this Deep Cabrio Washer and Dryer a year ago. We moved into our new house and put in the new washer and dryer. During the first load in the washer, the spin cycle blew the ring right off of the hose and flooded our new laundry room and bedroom in the basement. My husband had to put a clamp on it to secure it. The washer does not wash the clothes, in fact you have to always wash it under Deep Water and wash it twice using twice as much detergent as you normally would. This washer is horrendous. My best friend bought the same one at the same time and she hates it just as much as I do as it does not clean clothes. Whoever designed this washer should be fired from Whirlpool. Im hoping through Nebraska Furniture Mart and Whirlpool I can find a solution.

I bought this Whirlpool America dishwasher because it was cheap. Even though Im Canadian, I like patriotism and I could get behind the American flag logo on the washer. Let me just say, if you like when food comes off your plates, and attaches to your cups, then this is the dishwasher for you. It is always a surprise when you open the door to discover which dishes have been cleaned, and which dishes have inherited the food particles from the now clean dishes. This appliance really helps you work on time management as you are required to wash all your dishes before you put them into the dishwasher. 0/10 would not recommend for anyone who wants clean dishes.

This machine is junk. It does not get clothes clean. I had jeans that I soaked and were fairly clean when I put them into wash and had another pair of jeans with a little dried mud. My whole load came out filthy. I am having to rewash the whole load after hand cleaning the washing machine. I replaced a machine that was 25 years old that did a better job than this piece of junk now sitting on its place.

Great fit and easy for kids to use. Has preset buttons for easy use. This oven is sharp looking. Very easy to clean. This oven was a great value for the money. I would recommend this microwave to anyone and family members.

I purchased a Whirlpool washing machine (model: AW01D8810 S silver color) and a Whirlpool refrigerator (model: WBM329 TI) together from United Arab Emirates for Dhs 1999/- & Dhs 1199 /- respectively on 28 Jan. 2011. I sent this machine to my hometown (India) in the same packing and I used the washing machine only for three months and found a complaint. I informed this to service center in Trivandrum, Kerala. Their team came to my home and told me that warranty cannot be given as I purchased machine overseas. They added that the PCB for the machine is having complaint and they dont have stock in India. Also, the machine is no longer available in the factory. The Whirlpool company completely stopped manufacturing the abovementioned model. Again, I came to UAE and contacted GEC group of companies for the PCB part. I got a quotation for PCB Dhs 425/- but the items is ex-stock with them. The machine cost only Dhs 1999/- and if I spend Dh425/- only for PCB, and the machine is with me for the parts since one and half years. I dont know what to do. If I spend another Dhs 600 + this PCB cost then Id rather go for another new branded washing machine. The model of machine is AWO1D8810S and serial no. is 12 nc 859247463000 003. Please advise what to do or if I can find the PCB in Kerala. What will be the cost? I am ready to pay the money for PCB but not for the above rates. Please advise, sir.

We purchased 29.7 cu. ft. side by side in February 2013. Ever since we got it, there is an excessive amount of moisture that builds up in the refrigerator section. It is to the point that the bottom shelf must be dried every other day; otherwise water spills out the front. Most of the moisture forms around the cold air duct work leading in from the freezer. We placed collection containers under the duct work which helped a little. We also tried various temperature settings, still no help. We tried online support and were given many excuses for the excess moisture. Support advised to change the defrost cycle, which we did and failed to correct problem. Support finally threw up their hands and said to call for service. Unfortunately, we were advised since the unit was purchased in Florida and shipped out of the country, the warranty was void. Try and get service in the Bahamas! Ha! This will be the last Whirlpool product we will ever buy.

I liked Whirlpool brand. I was excited about the convection option and the warming burner. Plus it was on sale. I really like the AquaLift self-cleaning option but guess what? It does not work well. It is very frustrating!!! I would not recommend buying a Whirlpool oven/range. Low quality construction, features that work poorly, and poor online reviews. Another deal breaker would be poor customer service and repair service. Over, the Whirlpool oven/range is fair. The electric glass top does a good job cooking but keeping the glass top clean is nearly impossible. The oven does a good job baking BUT, the AquaLift self-cleaning does not work. I would recommend that consumers pass on the Whirlpool.

The wash machine is JUNK. We paid $2500.00 for our washer & dryer at lowes in 2012. I HATE IT from the start. It has destroyed most of my clothes. I hate doing my clothes. The water does not get my clothes wet, they dont get them clean AND the washer dont even get them wet. THEY need to do a recall or get us a lawyer. ALL the money I have put in this washer. The price we paid for them is a SHAME. IT is WRONG they are telling people that this washer is the best. They lie. I HATE HATE THEM.

My Cabrio washing machine is 3 years old, and is working the way it has been designed to work. It does not clean clothes and it consistently has a foul odor. Due to the odor, I must use the cleaning cycle with Affresh (pricey product) 3-4 times weekly. Even that is insufficient. Because it is in an indoor laundry area, the odor permeates the hallway and nearby bedrooms. The extra cleaning cycles are contrary to the energy efficiency of the washer, and detrimental to the severe drought conditions in California. When I contacted Whirlpool about my situation, they recommended I substitute bleach for the Affresh to keep the cost down.

I have bought Whirlpool washer (small size) and dryer less than 2 years ago. The washer started to develop an error f6, as it shown. Finally, machine could not work as far as warranty was expired. The Sears technician made very quick overlook and told that probably engine was gone and advised to buy a new machine, as repairing parts are not available in Canada. He charged me 96 dollars for that.

We bought the Whirlpool refrigerator from Home Depot. The ice maker does not work. We get 2 cups of ice a day. Home Depot Told us we should get 8 to 10 pounds of ice a day. We call a repair service and they said we should get 2 pounds of ice a day. Still getting 2 cups a day. Call again and now they said we should get 64 cube of ice a day. So now Home Depot has us calling Whirlpool instead of them. Now we will have another repair company coming out. Waiting to see what they have to say.Very disappointed with Whirlpool for not backing their refrigerator. And don’t buy from Home Depot. You can’t return if you buy it. And I have a warranty on it and they have a lemon law 3 repair calls for the same thing and they will take it back. Not true. I will be calling once a week for 5 years until they get me some ice. They don’t deserve a 1 star.

All I ever wanted was a nice refrigerator with the ability to get crushed ice from the door. We bought our refrigerator from Lowes several years ago and have had problems with the ice dispenser ever since. Lowes sent repairmen many times and even replaced the one we purchased with a newer model. Whirlpool refused to replace. The problem persisted and we had to continue calling repairmen. The last straw was when the repairman asked to borrow my hair dryer to help him melt the ice that continuously builds up in the door chute. I stopped going through Lowes and went directly to whirlpool for repairs. Since then I have been told that I should remove the ice box and clean out weekly, be nicer in order to get better help and that my husband should do the talking so that Whirlpool will be more helpful. I am so disappointed. Its been a couple of years since I last called for repairs even though we had the extended warranty. I have to clean the chute daily in order to get crushed ice from the door. Whirlpool knows that their engineers developed an ice dispenser with problems but will not admit it. Their customer service is the worst ever. I will never buy a whirlpool refrigerator again.

I love the French doors with the ease of seeing everything when you open the doors. The only thing I do not like about this unit is the ice maker. If there is more than one person in the household there is never enough ice. Also the ice gets hung up inside the ice maker often.

We bought this dishwasher 3 years ago and have had nothing but trouble with it. Our friends bought one just like it the same day. It basically runs when it wants to. It has really been a pain. We also bought a refrigerator about the same time. The ice maker builds up frost and you cant get the ice to dispense. We are very disappointed in these products. Had a Hotpoint dishwasher that lasted 25 years and was still working when we replaced it with this one. Our Amana fridge was still working when we replaced it. Just needed new seals.

I purchased a Whirlpool electric water heater in August of 2008. The unit had a 12-year warranty on the tank. On January 21, 2012, I discovered that the water heater sprung a leak somewhere in the tank shell; it’s not the pressure relief valve, thermostat or anode port. The tank was never abused and operated well within its design limits. Not sure what caused it to start leaking into the catch pan and out onto my laundry room floor.I purchased the tank at Lowes and went for the longest tank warranty to reduce replacement intervals. I sent Whirlpool an email on 1/22/2012 explaining my problem and I referenced this site. The next day 1/23/2012 I receive a call from Whirlpool (Chris) asking me about my problem. I explained again and they gave me an RMA number and told me to go to Lowe’s and they would replace my hot water heater. I went straight to Lowe’s customer service and within an hour I was on my way home with a brand new hot water heater. Thank you, Chris, Whirlpool and Lowe’s. I am very happy with my outcome on this issue.

I bought my refrigerator model WRS49/WR151 from Courts our local appliance store in November. The side panels of the fridges gets extremely hot which make me think it can set on fire at anytime. When I contacted the store two days after purchase they made it seem as though it is something normal. I never had a refrigerator that got extremely hot that I can scramble some eggs on it. Thats why I cant even rate my experience.

My range is 2 years old. I would never recommend this range. The AquaLift clean is worthless. Can not get the grease splatters off. If I could afford a new one I would get rid of this range. The AquaLift clean feature is only good for small messes on the bottom.

Bought side by side in 2010 and after the first 3 mth the ice maker jammed up. Found out the dispenser door was not working right so it was change. But lo and behold the dame thing jammed up again within 3 weeks and the door is working. I will never buy WHIRLPOOL AGAIN. I hope they go out of Business. They are selling junk and they do not care. Made in American. Pack your bags Whirlpool. You are no longer needed.

I purchased an appliance package Whirlpool Gold series that included a range, refrigerator and dishwasher. This was approximately 3 years ago. The range has already been replaced by Whirlpool after having it repaired twice and, finally, following the complete breakdown on Thanksgiving with turkey in oven. The refrigerator has broken twice and the computer box that controls all functions was replaced twice. The compressor goes off randomly and is currently off again at the moment. I woke up this morning to this and the temp inside is around 50 degrees. Needless to say the food inside is a loss. I will never purchase any Whirlpool appliance again. These were not inexpensive appliances by the way.

If you are in the market for a new washing machine, steer clear of the Whirlpool Cabrio (or any Whirlpool for that matter). We have had issues with ours from the beginning. We had Whirlpool techs come out and were continually unable to fix the issues. Eventually they told them that it was not broken, even though one tech told us it definitely was. After four service calls they just stopped sending out techs and told us too bad. Now after less than two years it is leaking from the bottom. Yeah, Whirlpool, theres no problem with it. Save yourself the potential headache and get something else. Anything else.

Two years ago, we bought a Whirlpool gas range, model WFG361LVQ2. The range-top grates were porcelain-coated, smooth and shiny. The range itself has worked flawlessly (Admittedly, it gets only light use in our elderly household, which consists of me and my wife). The only complaint I have is that the porcelain on the grates is failing. On one of the grates, its flaking off where the flame contacts with it during cooking (Photos attached). On another two, the porcelain has developed a surface roughness thats clearly a prelude to same type of damage as the first. The fourth grate still appears to be intact. The differences in damage is no doubt due to the different amount of use that each receives.When I called Whirlpool, a supervisor there told me that grates have no specific life expectancy, and that is true for plain metal grates as well has porcelain-coated grates. She also said that some chemicals can penetrate the porcelain and shorten its life. I told her we didnt use any chemicals on the grates, but only rarely used common kitchen scouring powder, and I cant imagine the powder or the chlorine in the powder could do that kind of damage.When I asked what it would cost to replace the four grates, she said $187. I told her the entire stove cost about $500, and it didnt make sense to pay almost $200 to buy grates every two years for the next thirty years. I told her that the grates on our previous (non-Whirlpool) range lasted the life of the range - about forty years. So I declined to purchase new grates, despite her offer of a one-time discount of 25%. Though the grates are becoming eyesores, theyre still perfectly usable. So Ill hang onto them until I can find some bare metal ones to replace them.

Called Whirlpool customer care for help with identifying make and model number of a slide-in, ceramic cook-top range (one of their popular brands). The representative was cordial, patient and very helpful when it came to giving me directions on how to locate make/model information on the unit. That was until I let her know about a recent problem with the stove. The edge of the cooktop is much too sharp! My hand got cut while wiping down the stove top/adjacent counter. Although Ive had the stove for a while, Id never had that happen before; thats probably because I used a thin rag this time around to do the cleaning. I asked the rep if anyone else had reported getting cut by the stove top. She said, No. I let her know that my goal was to just them know about the situation, because such a sharp edge on a cooktop is a safety issue. She disagreed. But what could or should she have said? In all fairness, it came down to balancing loyalty to the company with genuine care for the customer.I do appreciate how kind she was in communicating with me, but am very displeased that once Id shared about the problem she seemed rather dismissive of the situation. How could the risk of being cut NOT be a product safety issue??? If you visit the Consumer Products Safety Commission website, you can see where risk of laceration is a reason some products are recalled. Based on that understanding, I would say that sharp edges on a ceramic cooktop IS a safety issue!

WARNING: Do not get the warranty plan through Whirlpool if you have stackable washer and dryer, you will have to remove the dryer yourself before they come out to service your appliances. I was willing to pay extra to have them take it down, the contractor said I had to call the extended plan service, yet 6 telephone numbers later to include the complaints department to no avail... Whirlpool contracts out so get your own and you may save a few dollars!

The Whirlpool refrigerator I ordered from Home Depot came to my house dented. I then had to get Maytag/Whirpool to send me the same model refrigerator which they then subsequently forgot to include the ice maker with the refrigerator. It has been nothing short of an act of Congress to get in touch with someone from their Customer Service department for them to send the ice maker that they forgot to include. Ive had to call them at least 15 times to get them to resend the missing ice maker. Absolute nightmare. 10/10 will avoid buying Whirlpool in the future.

Some years ago I bought a whirlpool water heater from Lowes and the thermocouple went out. No big deal, so I thought. I went to Lowes, picked up a new one and tried to replace it. It wouldnt thread even though the package stated it was for my model. I went back to Lowes and they gave me another one, same problem. So I called Whirlpool, they said it was a left handed thread and they discontinued it, but they could send me a conversion kit at my cost. So at that point I was 2 wks out so I paid for the kit. I received the same thing I bought from Lowes. I was so frustrated I ripped the thing out and got a new one. That was 2 yrs ago and now I am having the same problem. I called whirlpool and they want me to pay for the replacement part. Mind you, the heater has a 6-yr warranty. I went to Lowes and they wont replace it. They sell items that they dont stand behind. I will never buy another whirlpool item and I will never shop at Lowes again.

Whirlpool oven WOD93ECOA501 - This oven will most likely lock up if you use the clean cycle. I wish there was a class action suit in California. This happened first time I used the oven. Very expensive to fix, and though it was 9 months after a kitchen remodel, it was not under warranty because we bought it early and it sat in garage, and Whirlpool could only use purchase date. This is not new technology. Upper and lower oven both locked. Wish I had bought a Blue Star oven, as my Blue Star cook top is fantastic and a pleasure to use. HAS ANYONE GONE TO SMALL CLAIMS COURT?

We got a deal on our stove/dishwasher combination, establishing a payment plan upon purchase. And as a bonus, when you have a brand name appliance like Whirlpool, that made us more secure with the purchase.

Our 3 year old 2013 whirlpool gold French door refrigerator was not cold enough in the freezer. I tried a few self help remedies. Then had repairman. He had good news, bad news. Good news is Whirlpool will replace the evaporator because, they know they have a problem with the part. Bad news is, they wont cover the labor which is $400.00. Freezer now fine. Has anyone else had this situation. I am pretty angry that they wont cover labor for a part they know is defective.

I purchase December 2019, I had my previous stove for 20 years and wanted a new fresh look. I purchased the stove during a Black Friday sale. Started having problems with the door not closing. Customer service hold time took days and hours of hold time. Took 3 weeks to repair. Now seeing and hearing sparking and its week before Thanksgiving NO STOVE AT ALL. DONT BUY!!!! What happens when warranty is over????

Whirlpool Cabrio Washer and Dryer - I have had all of the problems that all of the other 900 people have complained about! The washer does not wash anything properly. I have even experienced having something such as a bit of cereal stuck to a dishcloth and it was still on there after a full wash cycle. All of my whites are now grey and stained. All of the sheets end up with a huge dirty ring the size of the tub in the middle of them. Everything comes out in a tangled mess of knots! Very frustrating! Everything comes out smelly as if its been sitting in the washer for days. Nothing smells fresh and clean like it should. Energy wise, we are using two and three times the amount of energy as I am washing and drying things for two or three times over, which brings me to the dryer. I put one single load in and it takes two or three cycles to dry it properly. This is unacceptable and I cannot believe that we cannot get some satisfaction from someone in this regard! We bought our set from Sears and I feel that they obviously know of this problem and still continue to sell Whirlpool products! Weve all been taken for a ride and Whirlpool should be held accountable for ripping people off this way. Someone please help!

I purchased a Whirlpool top load 8500 washing machine from LOWEs two years ago. I noticed that the clothes were not getting wet, clean, were coming out covered in lint, soap film and stained. It is misleading to call it a HE washer since I have to wash each load 3 - 4.5 hours. It is NOT energy efficient if you have to wash each load of clothes 3 times with a rinse. I have tried all of the tricks - changing soaps, labeling the wash as bulky, wetting the clothes to add weight... Washing clothes should not be this complicated. The clothes are sorted appropriately and washed in the right temperature. I do not understand what is staining the clothes. I put new white towels in and they come out stained (see photo)? Lowes sent out a repairman who said the machine would never clean the clothes since there was not enough water in the washing machine to wash the clothes. I tried to return the washer to Lowes but they said it was past the 30 days. Unfortunately, I purchased the appliances on a Lowes credit card so there was no recourse. I then contacted Whirlpool and was put on hold and transferred to various people before I gave up.

Clothes dont always come out clean. If there is anything more than 2 sheets in the washer, it becomes unbalanced and then goes through a rinse until the water is up to the top! You have to watch any heavy load for this! Today there were 3 sheets in the washer and sure enough it kept rinsing until I physically reached in and rearranged the sheets. Then when it was done and I pulled the sheets out to put in the dryer, they were SOAKING wet! I hate this machine and will NEVER get an HE washer again.

Bought a Whirlpool refrigerator at Home Depot in 2018. It has been a $3,000 piece of junk!! Customer service is garbage!!! They refuse to address a persistent problem since the day we bought it. Do yourself a favor and buy another brand!!

We bought a nice stainless dishwasher from them and got the three year extended warranty. Parts of the racks have slowly been breaking off, and now its started leaking from the bottom at the end of its cycle. We called Home Depot only to find out we were 3 days over the warranty, and basically out of luck! We will never buy another Whirlpool again, or shop at Home Depot.

Whirlpool Cabrio Platinum Washer - I have a 2 1/2 year old washer that has been serviced twice. This week 10/2/14 the service technician informed me that we had a bad tub bearing. The bearing failure caused a leak which corroded the rotor & stator. It was more cost effective to buy a new washer than to repair our unit!!!! Ive never heard of a washing machine needing to be totally replaced after 2 1/2 years. Any ideas how to deal with Whirlpool?

I bought model #W4TXNWFWQ at Lowes in February 2013. It had a one-year warranty. Five months after the warranty expired, the defrost timer went out. It cost $100 to fix the $400 refrigerator. Planned obsolescence or coincidence? Either way, its poor quality.

In 2011 we bought a Whirlpool Washer (WTW4950XW). We had a one year warranty. There have been problems ever since we bought it. Of course it is no longer under warranty. In the last few months we have encountered brown spots on clothing. The washer has always spent an inordinate amount of time Scanning. It does not matter how much I readjust the load. I ALWAYS must do an extra Spin and Drain. Sometimes Rinse and Drain helps...sometimes not. Sometimes the machine indicates it MIGHT be finished washing but only the clothing on the bottom of the load is damp. It does not rinse the soap out. Recently when I washed my husbands coat several times -- he had to finally hang it in the shower when he bathed to get the soap out.We had repairmen out once when we had the warranty. They said the drainage hose was wrong. We adjusted that. I called Whirlpool more than once about our problems. They said they could not help because we had no warranty. OK. One young lady said we could get a 5 year warranty for $353. For $499 we might get a machine without all the 747 dials and tweets and fewer government, EPA amenities. Whats wrong with this picture? My old washer lasted 30 years. We are very, very sorry we did not repair it. All I want is a washer that will provide me with clean clothing, towels, sheets and blankets in a timely manner. That does not seem to me to be too much to expect. I am considering a washboard! Or the shower for ALL my laundry! I am angry and frustrated. I always considered Whirlpool a good brand.