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Whirlpool Refrigerator Model WRF555SDFZ
Whirlpool Refrigerator Model WRF555SDFZ
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Whirlpool Refrigerator Model WRF555SDFZ

36-inch Wide French Door Refrigerator in Fingerprint-Resistant Stainless Steel - 25 cu. ft.

Organize foods for your family in this Whirlpool french door refrigerator available in fingerprint-resistant stainless steel. A humidity-controlled double crisper and two-tier freezer storage provide plenty of room. Spillproof shelves help contain spills and for filtered water right at hand, this refrigerator features an exterior water dispenser with EveryDrop™ ice and water filtration.

Manufacturer: Whirlpool

MODEL: WRF555SDFZ

MSRP: $2294.00 USD


Whirlpool Refrigerator Model WRF555SDFZ Error Codes

E0 - Ice maker fault (if fitted) 
Issue: The ice maker in my appliance is not working correctly. 

E1 - Refrigerator sensor fault 
Replace sensor 

E2 - Freezer sensor fault 
Issue: The compartment temperature in my freezer is incorrect. 

E3 - Defrost sensor fault 
Issue: The compartment temperature in my fridge is incorrect. 
Advice: We recommend you check that the drain pipe and under sink plumbing for any blockages. 

E4 - Fridge defrost sensor fault 
Issue: The compartment temperature in my fridge is incorrect. 

E5 - Freezer defrost sensor fault. 
Issue: The compartment temperature in my freezer is incorrect. 

E6 - Main control-board and display board fault. 
Issue: The display or controls on my appliance are not operating correctly. 

E7 - Environmental temperature sensor fault. 
Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed. 

E8 - Environmental temperature sensor fault 
Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed. 

E9 - Freezer high temperature alarm 
Issue: The freezer door may have been left open which has resulted in the food in freezer defrosting. 
Advice: Please check to see if your door is closed properly. 

EE - Ice maker circuit fault (if fitted). 
Issue: The ice maker in my appliance is not working correctly.


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Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,

Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,

Related Repair Pages:
Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,

Related Parts Pages:
Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts,


Whirlpool Refrigerator Model WRF555SDFZ

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Product Reviews:

Had a Kenmore - I was told it was made by Whirlpool. It did a much better j
Had a Kenmore - I was told it was made by Whirlpool. It did a much better job of preventing wrinkles on no-iron clothing. Also, I liked the dryer shelf for drying pillows, tennis shoes etc. I have been told there is a shelf for mine but has been backordered for months.
Published: February 15, 2017
Nancy of No Palm Beach, FL
Source: consumeraffairs.com

I have had this Whirlpool Cabrio washer for 4 years. I had to rebuild the d
I have had this Whirlpool Cabrio washer for 4 years. I had to rebuild the drive unit once and now the control board is bad. If I didnt do my own repairs I would have spent well over the cost of the washer in the 4 years I have owned it. This is the worst washer on the market. Not to mention Whirlpool support will not work with you at all. DO NOT BUY THIS PRODUCT.
Published: April 5, 2016
Darryl of Cape Coral, FL
Source: consumeraffairs.com

Why am I not surprised by this stupid American company? I purchased a brand
Why am I not surprised by this stupid American company? I purchased a brand new fridge in June this year and for the last 5 months I have had about 20 different technician visits by five different technicians who changed almost everything you could possibly imagine - evaporator, control, sensor, compressor, display, etc., etc. And the company still refused to take any responsibilities. They kept telling me that more inspection was needed EVEN AFTER all the technicians said there was NOTHING THEY COULD DO. After having to yell at them for about an hour, they finally realized they had to issue me a new fridge. What a piece of crap they are. Even then when I called back about the exchange, they pretended they could not find my file. WTF??? They really tried EVERYTHING they could not to issue an exchange. Wow. What an incredible company and its customer service. I will never, ever buy another American product - nothing complicated with computerized parts anyway. They are NOT capable of producing such complex machines. They should stick with toasters or juicers - lol. Stupid Americans. LG and Samsung all the way baby!!! ** you Whirlpool.
Published: November 29, 2014
Grace of Montreal, QC
Source: consumeraffairs.com

I purchased a new French door refrigerator in May of 2016. Professionally i
I purchased a new French door refrigerator in May of 2016. Professionally installed. Last May 2017 icemaker stopped working and was replaced. June 2018 icemaker stopped working. This part of the refrigerator is poor quality and because of that I will never purchase another Whirlpool appliance. They use to be good quality and dependable. Not anymore.
Published: June 10, 2018
Trudy of Virginia Beach, WV
Source: consumeraffairs.com

We have had the washer and dryer for over 10 years and they are still worki
We have had the washer and dryer for over 10 years and they are still working great. We have had washers and dryers in the past within 2 years have failed, and repairs have cost us almost as much as a new one. Thank God for the ones we have now.
Published: February 7, 2019
John of Palmdale, CA
Source: consumeraffairs.com

First, let me say we are so lucky and blessed to get home in time to preven
First, let me say we are so lucky and blessed to get home in time to prevent my home from burning. My Whirlpool range, model 4rf364pxk0, apparently decided to turn itself on (no one home) and grew hotter and hotter. It obviously burned out the thermostat because it was way hotter than cleaning mode. The key pad was melted and sagging inward the control panel warped, heat pouring from it. The racks and interior were glowing orange! My back splash tile blackened and cracked! The oven door locked! Oven hood ruined although it probably saved my cabinets! We hit the breaker! There was so much heat you could feel it on the outside of the exterior wall of the house 30 minutes later! The clean up to my kitchen has been horrible. Black soot and strange greasy film on everything and the stench has been toxic enough to give my husband a raw throat and myself a migraine! Oh and here is the ironic part - my husband was bringing me home from a hospital stay from high blood pressure! It would be almost comic if it wasnt so darn scary! Please, please address this issue before a more tragic story is posted! From looking at this site, it is obvious that there have been other incidence of your stoves turning themselves on and uncontrolled heat. I firmly believe another few minutes and our home would have been engulfed in flames. Now I will spend my weekend shopping for a new ceramic range, hood and tile!
Published: June 28, 2012
Chris of Fruitland Park, FL
Source: consumeraffairs.com

DO NOT BUY THIS MACHINE. Mine is less than 2 years old. First one month aft
DO NOT BUY THIS MACHINE. Mine is less than 2 years old. First one month after warranty expired, the clear lid cracked...$350 to replace! Then a few days ago a rusted circuit board came apart and jammed up my washer. This should NEVER happen. I contacted customer service and they told me that they are not covering this problem and that the service call is $175 and cannot estimate the repair cost. They also could not send a repair person out for 5 days. The washer has not been repaired yet so I do not know the entire cost but it will be expensive!
Published: August 14, 2013
Yvonne of Huntington Beach, CA
Source: consumeraffairs.com

Mold in my dishwasher right after having washed the dishes!! This is the fi
Mold in my dishwasher right after having washed the dishes!! This is the first time I have seen the mold on the racks (lots of it!). However, my neighbor also has a Whirlpool and complains of the mold all the time. Also, my dishes often do not come clean. I would not have purchased a Whirlpool, but it came with the house, three years ago. Therefore, I do not have a receipt for it.
Published: February 12, 2017
Dorothy of Parrish, FL
Source: consumeraffairs.com

I dont know the model you have but this exactly what I just had happen in M
I dont know the model you have but this exactly what I just had happen in May. Its what they call the jazz board that is behind the light area inside the front of the refrigerator, where the light bulb goes. This is a circuit board and it seems when connection arent happening properly the fridge wont go into defrost mode and the water freezes over the evaporator not allowing any cold air to the top but working cooling freezer and making lots of frost too. I paid $400 to Sears service repair. The jazz board itself, I kept the old one and you can buy it online for about $100 and a child can do the labor that I paid hundreds for because, like you, I didnt know what the problem was. It takes less than 1 min to do this. I was furious! I hope this helps you and I too will never buy a Whirlpool. I found this site looking for why the refrigerator is making very loud noises, very loud banging, clicking, humming. Its ridiculous!
Published: July 17, 2014
fr of Nyc, NY
Source: consumeraffairs.com

Since purchasing original refrigerator 2 years ago I have multiple problems
Since purchasing original refrigerator 2 years ago I have multiple problems. Freezer was icing up to the point where drawers could not be opened, after numerous service calls, door was replaced which did not resolve problem. Refrigerator was replaced on warranty. Soon after light control circuit board had to be replaced. Next light control had to be recalibrated. Now, with the unit being approx. 1 yr old, rust spots are appearing on freezer door. Whirlpool rep advised this problem is not covered on warranty and would not provide any information as to what company contacts could be used to pursue the issue. Very upset and disappointed with product and customer service.
Published: March 2, 2018
Arthur of Grosse Ile, MI
Source: consumeraffairs.com

I want to make this clear I’d give NO stars if I could!! Whirlpool is tot
I want to make this clear I’d give NO stars if I could!! Whirlpool is totally junk!! I bought a whole suite of Whirlpool kitchen appliances from Home Depot that is a dishwasher, stove, and fridge. The dishwasher never cleaned the dishes, always left a film on everything, cant clean out the drain area, the screens don’t come off and less a year later the dishwasher top rack literally fell off and broke all the glasses that were loaded in it and the fridge keeps freezing all my food!!! I keep having to adjust the thermostat up down up down just to make it doesn’t freeze. Now that the warranty is no good on any of the crap I will no doubt be charged an arm and a leg to get it fixed, which definitely won’t be worth it!!! Whirlpool is such crap!!! Made in America no wonder!!! Don’t buy any whirlpool anything!!! You will be very VERY disappointed!!! I’ve bought plenty of brand new appliances. Bosch is by far the best dishwasher even the cheaper ones. Now I have to pay to dispose the whirlpool crap!!! I am sure whirlpool doesn’t give a crap though!!! They will keep selling their crap, but don’t Buy it!!! You will be soooo disappointed!!!
Published: July 30, 2020
Lalena of Okanogan, WA
Source: consumeraffairs.com

Please read if youre thinking about buying from Whirlpool - the Whirlpool f
Please read if youre thinking about buying from Whirlpool - the Whirlpool front loading washing machine. Hmm, where do I start? Oh yeah, its a colossal piece of garbage. Four years ago my wife and I went shopping for a washer and dryer. We looked at quite a few and then we came across the Whirlpool front loading washer. Ah, the wave of the future. The end all solution to your washing needs. The best the market has to offer and at over $1,100, they should be. The salesman completely sold us on why we should spend a little extra for such a superior product. I thought, I work hard. I dont make a ton of money, but this sounds like a long term, worthwhile investment. Wrap it up, the washer and dryer combo. Fast forward 4 years later. Whats that awful clunking sound the washer is making? Oh, its the drum. Maybe its off center. I opened it up to find that the spider arm is broken. Isnt it only 4 years old? Surely they (Whirlpool) will fix this at no charge to the consumer because as I was told 4 years ago, this is the best technology. Now mind you, its just my wife and me. She doesnt have to do laundry for 50 people or even 4 for that matter. Calling Whirlpool (ring, ring, ring. Hello, this is Whirlpool), I explained to them what the problem is and that we have only had this magnificent piece of gold for 4 years. What can you do for me? Sorry sir, the machine is only warrantied for a year. Youll have to buy the $350 part to fix it. Reading between the lines, Youre screwed sucker. Thanks for the cash. Really, youre telling me that I spent almost $2,000 of my very hard earned money for a washer and dryer set, and after only 4 years of use you will not fix it? Allow me to paraphrase the reply in laymans terms. Nope, youre ** and thanks for the green. Here are my thoughts on Whirlpool. They are one of the worst companies out there for customer service. The front loading washing machine is a horrible product that should be pulled off the market and never be sold again. My experience with this company will never happen again because I will never ever buy another one of their products. So please, before you think about giving them your business by buying a front loading washing machine, think again. And remember this - I now have a $1,100 paperweight.
Published: April 23, 2013
Donald of Canton, MI
Source: consumeraffairs.com

Four years ago, my wife and I also purchased a Whirlpool washer and dryer s
Four years ago, my wife and I also purchased a Whirlpool washer and dryer set, washer model no. WTW6600SB2. Within the first year we had to replace both pumps twice, user interface, and control board. (I think that’s what it was called). Of course, that was all covered under warranty. But I to had to wait a week for the part and then another week for the repairman to make it. The user interface and control board had to be replaced because moisture got into the control panel and caused corrosion on the circuit boards which caused them to short out. Then it wasn’t long after warranty ran out, the whole wash tub and drum just dropped to the floor with a full load in it. I don’t remember exactly what was the cause of it, but I do remember it cost me $580 to fix it. Then it wasnt more than two weeks later, the repairman had to come again and replace the control board again. There went another $600 for the parts, labor and service call because this time they had to come from 40 miles away and it’s a minimum fee of $89 just for them to drive up here and another $60 for diagnostics, and then the part and their time to install new board. I paid for this machine twice in the first year and a half. Then after all of that, it was finally working like it should and worked great for about 6 months, then came the UL,LD, and Lid Lock codes over and over unplug, plug in, unplug, plug in. That lasted for about a month, and then all of a sudden, it straightened out. And we only got the occasional UL code. Now in the last year, I have had to replace the drain pump twice and then the drum and motor dropped on the shaft allowing any loose change or other items if accidentally missed during pocket searches to fall into the outer wash tub and get sucked into the drain pump and causing a quarter to be shoot through the drain pump making a hole and caused my laundry room to flood. Well, I decided I wasn’t going to buy another part so I used a plastic repair kit to fix the hole and got it up and running. A week later, the washer won’t wash. It will fill and that’s it. So upon my own diagnostic, I came to the conclusion that it was the user interface that went out due to corrosion I found on it. So for another $120 I can fix it, but I’m not sticking another dime into the washer, nor will I ever buy another Whirlpool appliance. Once all of my Whirlpool appliances die, I will replace them one at a time with LG. I to contacted Whirlpool about my problems and all they did for me was send me an extended warranty offer for 50% off, really that’s it, that’s all I get is a big GFY after all the money I have stuck into this piece of scrap-metal. Well, never again will you have my business as long as I live. Whirlpool, you need to take your hoo-ya and do something about all of these complaints.
Published: January 26, 2012
Chad of Ellendale, ND
Source: consumeraffairs.com

Updated on 07/09/2020: This fridge freezes produce. A part was replace to s
Updated on 07/09/2020: This fridge freezes produce. A part was replace to solve this problem but it has never worked properly. After several attempts to correct temperature fluctuation, Whirlpool decided it was working within their specs and advised us to set the temp higher to solve the problem. So we are doing that but now if the temp is too high the ice is watery and falls out of the ice compartment when we have finished using the ice dispenser. So we lower the temp and it again freezes the produce. Do NOT buy a Whirlpool!!! If you have any questions look at whirlfreezefood story...Original Review: Purchased September 2019. Worked for a couple weeks and then Freezes the produce. I have put it in the center drawer and in the main fridge still freezes. Go to ** for full story and recording of a message Whirlpool left me.
Published: June 3, 2020
Nadine of Loveland, CO
Source: consumeraffairs.com

I purchased a home in March of 2013. When I bought the home, I noticed it h
I purchased a home in March of 2013. When I bought the home, I noticed it had a new Whirlpool 50-gallon gas 6th sense hot water heater model number ND50T122-403. It was newer and I thought it was a good selling point and would last many years. The original owner had purchased the heater in March of 2011. Three months after I moved in, the control valve went bad - 4 flash eco lockout. I called Whirlpool. They sent out the replacement part. I had to pay for shipping express delivery. Since then the control valve has gone out 2 more times, a total of 3 times in one year. On the third time, they gave me a return number for a replacement. I dont even want this heater for free. I am still required to pay for installation and additional installation parts. This product is terrible. Save yourself a headache. Do not buy this product!
Published: June 20, 2014
Jim of Gilbert, AZ
Source: consumeraffairs.com

August 26th 2014 purchased a NG (NO GOOD actually natural gas) Whirlpool wa
August 26th 2014 purchased a NG (NO GOOD actually natural gas) Whirlpool water heater from Lowes. Model No. N40561-403. Installed it and everything was fine until this morning August 29th 2014. The indicator light was out and so was the pilot. Tried to light it without success. Called Whirlpool and they are sending me a new controller that now needs to be installed. Called Lowes and they will not take it back. Wish I would have found this site prior to this costly fiasco. Waiting on part now and I will keep you informed as to my progress. I have a feeling this is going to be 2 days wasted and $367.00.
Published: August 29, 2014
John of Manchester, NH
Source: consumeraffairs.com

This is an EXTREMELY dangerous range. The burner knobs leak - turn on with
This is an EXTREMELY dangerous range. The burner knobs leak - turn on with just a bump and leak gas. Any slight movement causes the knob to move and allows the gas to leak before the igniter ignites the gas. Has happened THREE times!!!! Has this product been recalled???
Published: July 23, 2014
Cynthia of Oxford, MS
Source: consumeraffairs.com

Im very happy with my Whirlpool washer and dryer. The washer leaves the clo
Im very happy with my Whirlpool washer and dryer. The washer leaves the clothes clean and has a variety of wash cycles and water levels and is quiet. The dryer also has a variety of drying selections for all clothes and heavy loads and its very quiet.
Published: August 13, 2021
Diana of San Antonio, TX
Source: consumeraffairs.com

We bought a Whirlpool Refrigerator - Model ES5FHAXS in 2006. Right off the
We bought a Whirlpool Refrigerator - Model ES5FHAXS in 2006. Right off the bat, a line in the back of the refrigerator was leaking. We paid for the repair. Next after just one year, the refrigerator would be warm and the freezer part ran super cold. The settings did not work. After much haggling with Whirlpool, they paid for someone to come out and repair it. It worked for several weeks then the same problem came back again. We argued with Whirlpool again and someone from AES or AAA came out. The problem was fixed but once again came back again after a couple months. We called Whirlpool again. This time was much haggling and arguing but got them to come out a third time. Once again, the problem was fixed but came back again after several months. The repair company stated that if they found it was something other than what they fixed, we would be charged. I said either it was not fixed right or the refrigerator is a total lemon. I said you will probably just say it is something else to cover your costs. Whirlpool acted like they did enough, even though 3 repairs could not get it right. If we paid or each repair ourselves, it would have been nearly the cost of the refrigerator and it still would not have worked. We bought a refrigerator back in 1992 and never had any problems after 16 years when we moved. The refrigerator was not cheap but could not do what refrigerators are supposed to do - keep things cold all the time. What a disappointment.
Published: September 1, 2013
Ken of South Lyon, MI
Source: consumeraffairs.com

We had purchased a Whirlpool Duet Sport Washer and Dryer in 2007. Since tha
We had purchased a Whirlpool Duet Sport Washer and Dryer in 2007. Since that time we have had several repairs on the dryer, resulting in us having to purchase an entire new unit in 2011 (4 years old), along with mold that has accumulated in the washing machine on the tub and rubber seal that cannot be removed after several attempts utilizing several products that were recommended. The end result is our laundry that has been washed - comes out with a musty odor. Not happy at all with the top of the line, best possible machine to produce clean laundry as was sold to us! This has been a nightmare, and a totally dysfunctional appliance that should have lasted longer than 5 years!
Published: July 23, 2013
Cheryl of Williamston, MI
Source: consumeraffairs.com

In the last two years, the inner glass door of the oven has exploded. The l
In the last two years, the inner glass door of the oven has exploded. The last time was Tuesday, 14th January. The oven door was ajar because we had just finished cooking dinner. The noise was deafening but the worst thing about it was the large pieces of glass thrown all over the kitchen. Most of which were large enough and sharp enough to kill a child and seriously wound an adult. I phoned Whirlpool to report this. The operative I spoke to was very polite but told me these things happen and I could have banged it a while ago and left a weak spot! She also said a Supervisor or similar person would telephone me that day. It is now Saturday 18th January and NO phone call. MY concern is there is no mention of this being a possible problem in their literature and their obvious lack of concern under a Health and Safety situation. Not to mention the cost of replacement door glass.
Published: January 18, 2014
Janice of Whitstable, OTHER
Source: consumeraffairs.com

I purchased the Whirlpool washer with the expectation of having at least cl
I purchased the Whirlpool washer with the expectation of having at least clean clothes. In fairness, I do wash some pet items but they are done separately. My clothes at time come out dry in spots because theyve not been touched with water. Forget the balancing issue. What I will have to do is wash, rinse, and repeat. This will be my life until I can get a new washer. Never again Whirlpool.
Published: January 16, 2015
David of Homestead, FL
Source: consumeraffairs.com

We bought this dishwasher new from the Brick 2 or 3 years ago. It was bough
We bought this dishwasher new from the Brick 2 or 3 years ago. It was bought not because old dishwasher wasnt working, but we needed a new fridge and stove so we also bought a dishwasher to match the new stainless steel fridge/stove. If I could give 0 stars I would. Biggest complaints: It doesnt matter what soap, what setting or how much your rinse/scrape your dishes THIS DISHWASHER WILL NOT CLEAN THEM. Its very rare it actually cleans a dish or utensil properly. If your plate had ketchup on it, it wont clean it. But if you had a sandwich on the plate and managed to not get ANYTHING from your sandwich on the plate, it would come out clean.The drain constantly clogs. We rinse everything, but the drain hose constantly clogs to the point the unit wont drain. Have to remove the unit, take off hoses and blow them out. It clogs because the strainer at the bottom of the dishwasher which is supposed to stop stuff from going down the drain hose doesnt work. If you look at the strainer and the system they use to stop stuff from going down the drain hose. Its no surprise it doesnt work. By design it cant work. My brother in law is a licensed appliance repair man. Sears actually paid for his schooling. He installed and hes fixed the clogged drain numerous times. He agrees. Worst dishwasher ever.
Published: October 19, 2016
Patrick of Lac La Biche, AB
Source: consumeraffairs.com

I have had a $3000 GE Profile fridge for 6 years. It died. Tech says turf i
I have had a $3000 GE Profile fridge for 6 years. It died. Tech says turf it. I bought a whirlpool. Hopefully it lasts longer. These expensive fridges seem to be very undependable. What is a family supposed to do when a refrigerator stops working and repairs take days or weeks? Is there a courtesy fridge for a loaner? They are big and heavy. What a royal pain.
Published: March 6, 2014
Brinley of Bear River, NS
Source: consumeraffairs.com

Bought new. About 3 years old. Been repaired 2 times. Will run about 10 min
Bought new. About 3 years old. Been repaired 2 times. Will run about 10 minutes, drain, and stop. Does not clean dishes. Model #du1015 xt xs2 Whirlpool Quiet Partner 1. Never will buy Whirlpool again.
Published: December 20, 2014
Gerald of Theodore, AL
Source: consumeraffairs.com

Having serious health issues with both our washer and dryer. I believe ther
Having serious health issues with both our washer and dryer. I believe there should be an urgency and more serious resolution. Our washing machine is getting clothes trapped and producing friction causing excessive and heavy smoke from the drum. Our dryer has a random bolt/screw in the drum that catches and tears clothes. Although this doesnt happen on every cycle. It happens enough that it should be investigated, repaired and reported to Health Canada. I contacted Whirlpool on September 15th 2015 with my concerns. Nothing is being done! Ridiculous. WASHER Serial: HL23299429, DRYER Serial: M24507313.
Published: October 2, 2015
Danny of Mississauga, ON
Source: consumeraffairs.com

Whirlpool Duet washing machine model WFW9500TW03 - Just after the first yea
Whirlpool Duet washing machine model WFW9500TW03 - Just after the first year of owning this machine, the metal hinge to the door cracked and the door didnt shut properly. It was replaced. After a couple of years, the bearings and drum of this machine failed. The cost for parts and repair were as much as the machine new. After repairs, the machine never ran quietly again. I have called for repair a second time for the same issue and he has confirmed that its the bearings again causing the drum to dislocate and hence, break the belt that I now need to replace. My problem is with Whirlpool for its defective metal in its machines (many complaints on the internet will confirm this). I believe there are enough consumers out there to file a class action lawsuit.
Published: April 25, 2012
Julie of Westfield , NJ
Source: consumeraffairs.com

We moved to a new house Nov. of 2012 and I went to Lowes to buy a new refri
We moved to a new house Nov. of 2012 and I went to Lowes to buy a new refrigerator. The last refrigerator we bought was a Maytag. It was a LEMON and probably had every part replaced because we had the warranty. At Lowes I thought the Whirlpool Refrigerator would be a good choice. We didnt purchase the warranty, big mistake. After only 4 YEARS, the refrigerator is DEAD, not in working order and would too expensive to fix says our reliable repair serviceman.
Published: November 2, 2016
Jo of Buda, TX
Source: consumeraffairs.com

Purchased a Whirlpool double oven (WGE745COFH) in September 2018. It is now
Purchased a Whirlpool double oven (WGE745COFH) in September 2018. It is now May 2019. After 5 service technicians verified the erratic temperature fluctuations in the ovens, Whirlpool insists that a +25 degree to -25 degree fluctuation in a heating cycle is normal. The motherboard was changed 3 times, and the sensors were changed 3 times, including hard-wiring the last set of sensors. I called Whirlpool and customer service says that is normal. Ever tried baking at a 350 degree setting that fluctuates from 375 degrees down to 312 degrees while trying to maintain a 350 degree setting? I understand there has to be some fluctuation, but either it took a lot of extra time or burned my food consistently. Ridiculous.So, with the help of wonderful people at Lowes (where I purchased the double oven) Whirlpool is refunding my money and Lowes has taken back the slide-in double oven. In my quest to replace it, multiple appliance sellers have told me that all the new ovens having motherboards and sensors have big fluctuations in the oven heating cycles. I find that unacceptable. My husband and other family members have worked daily in an industry where temperatures were critical. They used ovens that could maintain temperature within 5 degrees of set temperature with analog controls. The home consumers are being ripped off with cheap, sub-standard parts making throw away appliances and getting away with it. What do I buy? Havent figured that out yet, but have purchased a countertop toaster oven that bakes beautifully.
Published: May 13, 2019
Kathy of Venice, FL
Source: consumeraffairs.com

I got the works; the stove, dishwasher and refrigerator. I cannot believe a
I got the works; the stove, dishwasher and refrigerator. I cannot believe all the BS you got to do to baby these appliances. If I had designed this mess... I would not be selling it. Every one of the appliances has a issue... the oven takes a long time just to cook toast. I would send them all back... but from what I have been told this is it. They all suck! I sure wish I had my older appliances back. I see the city dump in their future! I got the black stainless. Believe me I am not happy at all. The repair people have already had to fix or replace parts and I have not had this stuff for 30 days yet.
Published: May 16, 2018
P. K. of Greenville, NC
Source: consumeraffairs.com

On 3/31/2012, we purchased a Whirlpool refrigerator (model #ED5FVGXWS07, se
On 3/31/2012, we purchased a Whirlpool refrigerator (model #ED5FVGXWS07, serial #HR14602963) from the electronic appliance store called SuperCo, located at 17523 Colima Road, City of Industry, CA. Within around a month, we noticed that things kept in the refrigerator all showed weird phenomena; raw eggs were frozen inside the shells and ice is frozen on food and utensils stored, not in the freezer, but on the fridge side. At the same time, all food kept in the refrigerator turned bad easily, especially during summer time. Cooked food went bad and had a bad smell within just three days of being kept in the fridge. Also, the ventilator-like part on top of the fridge (the part which released cold air) had ice frozen around it from time to time.Obviously, the fridge was not working, as the freezer was not cold enough and the side was either making food turn bad or causing ice to freeze on stuff kept inside. The temperature seemed to be extremely uneven inside. We then asked SuperCo for repairs or a replacement, but they refused and referred us back to the manufacturer, Whirlpool. Repair services have been called three times on 2012, according to the paperwork records I have: a) on 5/31/2012, bad damper was broken and replaced; b) on 6/7/2012, (according to paper records from SuperCo), replaced parts; and c) on 6/20/2012, turned ice maker off and cleaned (the hand writing was hard to read).Then, around December of 2012, after the services, we experienced another great problem with this fridge again. When ice cream was kept in the freezer, they appear to have melted and my brother suffered from diarrhea after eating the ice cream. The ventilator-like part on top of the fridge still had ice frozen around it. We then took pictures as fresh vegetables kept at the bottom drawer of the fridge had ice frozen on it, too. I finally emailed Whirlpool through their official website on 2/7/2013 and asked for a new fridge replacement based on the Lemon Rule. An e-solutions specialist, Judy, replied that the product was warranted for a specified time period for repairs, not the replacement of the product, and Whirlpool declined my request for a replacement.Repair service was then requested by me for the fourth time, through email. On 2/21/2013, this fourth repair company came and checked the fridge. After a detailed inspection, the technician concluded that some parts of the fridge needed to be replaced, one of the parts called the thermostat. Strangely, after he called his company, he changed all that he said before and claimed that the fridge was 100% working and that no repairs were needed at all. Even when we showed him the frozen vegetables from the fridge side that we got recently, he insisted that the fridge had no problems at all and left.The way Whirlpool responded to my request was extremely disappointing, with their refusal to replace the fridge after three complete repair visits, and the fourth visit changing the inspection conclusion with no reason. Of course, the disappointment is greatest with the extremely bad quality of this electronic appliance. As of this moment, my fridge could still not keep food well and is causing us bad health. I think the only way I could go to now is to take action against the company for the lemon refrigerator, for breach of warranty, and maybe fraud.
Published: February 22, 2013
Hoi of Covina, CA
Source: consumeraffairs.com

I have had this washer for about 7 years. I have not had any problems with
I have had this washer for about 7 years. I have not had any problems with it. I wish that it is stingy with rinse water. I see suds on the items before the rinse cycle and it doesnt seem to use enough water for a good rinse. Therefore I use the extra cycle.
Published: May 20, 2020
D. Sylvia of Corona, CA
Source: consumeraffairs.com

Dishwasher (WDT710PAYM5) handle on the left side loosened within 2 weeks of
Dishwasher (WDT710PAYM5) handle on the left side loosened within 2 weeks of purchase. Today the handle fell completely off. The dishwasher will be a year old in August of this year. I cannot figure out how to reattach the handle and there is nothing I can find in the owners manual to help me. There are only two of us and I am the one who uses the dishwasher. This should not have happened. Not real impressed with this machine.
Published: March 2, 2014
Brenda of Alton, IL
Source: consumeraffairs.com

Updated on 03/15/2020: We bought this eight years ago to replace a 20-year-
Updated on 03/15/2020: We bought this eight years ago to replace a 20-year-old Maytag that had finally developed a rust-related leak after serving us faithfully and needing only one almost trivial repair ($10 DIY lid switch replacement) over that period. I have replaced the water pump, the gear case, rotating seal (3 times), the lid switch striker (3 times), and the replacement gear case is making noises indicating incipient bearing failure. In its finite wisdom, Whirlpool decided to make the failure-prone main bearing irreplaceable, which means you have to replace the entire gear case, at a best-case cost of $120 and a worst-case cost of $300, plus labor, unless you do the work yourself, as I do. The secondary issue is mold and a musty odor. The most effective way to eliminate this is to pull the drum (non-trivial, requires a car jack, a 2x4, and a special spanner/wrench) and swab down the inside of the tub with disinfectant. (Been there ... done that three times over 8 years.)Original Review: I am in the process of replacing the bottom seal on my 6-year-old Whirlpool Cabrio (WTW5500XW2) washer. This will be the fourth major repair I have done on it. Fortunately, I can do the work myself and know how to find the best price on parts, but it is still discouraging that a lightly-used washer would have so many problems in such as short time. (It replaced a 20-year-old Maytag that finally rusted out.) Repairs to date: 1) replaced drain pump motor; 2) replaced lid switch; 3) removed basket twice to clean outer tub, due to mold and odors; 4) replaced suspension rods due to excessive spin vibration; 5) out of commission awaiting a new bottom seal. Total cost of parts (labor was on me) is well over $100.
Published: April 15, 2018
John of Encinitas, CA
Source: consumeraffairs.com

Refrigerator Model ED5FVGXWSO2 - After owning it for a couple of years, we
Refrigerator Model ED5FVGXWSO2 - After owning it for a couple of years, we decided to do a super cleaning and remove all the shelves. When we took the shelves out, I noticed that the plastic support tracks were all cracked. I called and complained to Whirlpool and of course the fridge was out of warranty but heres the good part - The person on the phone asked me Did you put heavy things on the shelves? OMG My response, trying to think of the heaviest thing possible, was, Like milk cartons and juice? She even said There was likely a bad batch of plastic when the shelves were made. I was a big fan of Whirlpool. Great value etc. but I will never buy from them again. Shelves should last the life of the fridge!
Published: July 21, 2015
Thomas of Independence, MN
Source: consumeraffairs.com

This stove was in my house when I bought it. It has a glass top on it with
This stove was in my house when I bought it. It has a glass top on it with marks for each type of burner below. There are a couple of different size burners which makes it very useful. The only problem is with the glass top feature. It gets marked easily even when you try to be careful and many of the marks will not come off with anything I have used. The marks are so prevalent that I would never buy another one.
Published: February 2, 2021
Ila of Florence, AZ
Source: consumeraffairs.com

Whirlpool Gold Freestanding Accu bake Duo FIRE HAZZARD - We bought our hous
Whirlpool Gold Freestanding Accu bake Duo FIRE HAZZARD - We bought our house August 2013 and we were SO happy to see the stainless steel appliances and we thought Whirlpool was a good brand that our grandparents stood behind for years (they obviously havent bought from them in 50+ years... times must have changed for the worse). Anyway, I got all moved in and was fixing supper and noticed how REALLY dark and greasy the oven was. I could barely see inside because the coating of grime was so thick that it dimmed the light by being so thick over the glass bulb cover. I immediately thought Wow... the past homeowners were nasty and lazy because they have this nice self-cleaning oven and dont even bother to clean it. I noticed it smelled slightly like it had a gas leak somewhere when it was preheating but it cooked the supper okay that night.Because it was hotter than a jungle in NC in the summer heat of August, I decided to wait until winter to use the self-clean... thought it would warm the house as it got rid of the gunk, right? I kept using the dark coated oven about a total of 25 times and always noticed the faint gas smell at first when it would preheat. I thought maybe it was SO dirty that the oven seal wasnt working right and since it was now November, I figured I should just run the self clean cycle and maybe it would make it run properly as it was REALLY dirty and the igniter or something may actually be clogged. I figured it would probably stink a little at first when it started the cleaning cycle because of the excess build up but it needed cleaning so bad that I cleaned it... The smoke alarms started to go off, we just disconnected them for peace and quiet... Our throats and eyes were burning and it smelled more like plastic burning... FOR HOURS it was horrible! The walls and the Terracotta tile floor were flaming hot!!! The next morning the house actually smelled like it had caught on fire and it stayed that way for weeks!The oven was very clean inside after the cleaning BUT the oven is now totally useless! It will not stay lit. I have never been able to use it again as it will not come up to temperature... just clicks over and over and hisses trying to light. I tried again today and it started LOUDLY hissing like a big open gas pipe was on in there and I got scared and cut it off. THANK GOD it went off!I have been reading similar complaints about Whirlpool Gold ovens for a couple hours now and I am truly scared to use this oven now. After reading the comments of the hundreds of dollars it will take to get it to bake again and how most people STILL had the same reoccurring issues and NO help from Whirlpool... Well I decided to share my experience in hopes that if anyone else is reading this... and I am sorry to say... Well... you are not imagining the problem either. We never read these blogs like this BEFORE we buy or use our appliances, only AFTER something scares the crap out of you and you look for a recall. If I could afford to sue Whirlpool for a replacement then I would. I wish everyone could afford to sue Whirlpool for their unresolved issues that have cost them unnecessary expenses due to the customer loyalty we have had for Whirlpool as we used to be taught You get what you pay for and Do not go with an off brand because those companies go out of business when you need them to repair or service stuff. Am I the only one that was taught this? Times are very hard now and the economy is getting worse and now we have to be screwed by big companies like Whirlpool getting rich off of hardworking people and they do not care enough o help pay for the poor workmanship issues they are making. Shame on you, Whirlpool. I am taking the rest of the day to read reviews on a replacement stove so I can get this ticking time-bomb out of my new home. I too have read enough about the same oven that others have had worse memories than I did. I will not waste anymore of our hard-earned money on Whirlpool ovens. You have to decide what is good for you....
Published: December 6, 2013
Melinda of Fountain, NC
Source: consumeraffairs.com

I purchased this Cabrio washing machine in December of 2016. I have had a h
I purchased this Cabrio washing machine in December of 2016. I have had a huge amount of trouble with the soap not washing out along with it tangling my clothes. This has to be the worst machine I have ever purchased.
Published: May 2, 2017
Donna of Cornelius, OR
Source: consumeraffairs.com

I would like someone to explain to me why the control panel I.e. brains of
I would like someone to explain to me why the control panel I.e. brains of the dishwasher which is around water is so sensitive to WATER. My daughter is the owner of the house and purchased this dishwasher last summer (2016) and within weeks we were having issue with the sensors. This supposedly was not covered under warranty (it was a WATER ISSUE). So now a dishwasher which cost over 700.00 is a door stop!! Where is people’s common sense... yes Im over 60 years old and very frustrated with the money that was spent for such an inferior product. Imagine having a dishwasher sensitive to water. The people who made it should give their heads a shake. Frustrated grandmother.
Published: January 4, 2017
Norma of Surrey, Bc, BC
Source: consumeraffairs.com

We have a Whirlpool range that was produced for Kenmore (Sears brand). It
We have a Whirlpool range that was produced for Kenmore (Sears brand). It’s a glass top with electronic controls. Over the 13 years we have had this range we’ve had to replace the controls 3 times at a cost of over $300 each time. Each time we were under severe lightning storms and got hit with a surge. It would burn out the Control board. We finally got a whole house surge suppressor since a large device is required for 240 volt appliances. Also the glass top has gotten scored over the years. We would not recommend this oven and will likely replace it with an industrial gas stove with manual controls when this one dies or gets too expensive to repair.
Published: February 13, 2021
Saeed of King George, VA
Source: consumeraffairs.com

Oftentimes when we take out the dark loads there is a white line left. It a
Oftentimes when we take out the dark loads there is a white line left. It appears to be detergent that does not go into suspension. We are using HD. Just lately we switch to liquid. Question in our minds is if it does not move the water enough to put the detergent in suspension, how in the world is it even cleaning? I do not see the turnover of the clothes. Where is the quality control with this?
Published: February 6, 2016
Donavan of Eau Claire, WI
Source: consumeraffairs.com

In January 2021 I purchased a front load Whirlpool washer and matching drye
In January 2021 I purchased a front load Whirlpool washer and matching dryer. They were delivered on February 6 2021. The first load we found water on the floor. I thought I didnt close the detergent drawer so I proceeded with the next load. Again I found water this even through the ceiling tile in room below. So with the next load I sat in laundry room to see what was happening. When on the rinse cycle water shoots out the front of the dispenser drawer.Contacted service, they sent repair man. He ordered new parts and I waited over 3 weeks for next repair call to find out that whirlpool had part all along. Repair man came again and still no resolution to issue. He was told to order same parts again - still no resolution yet again. I fought with Whirlpool till they said they would give me a new machine. Now fighting because delivery people wont uninstall 1st washer and install new machine. Today is June 28 2021 and I still DONT HAVE A WASHER TO USE. I havent even used the dryer yet. I have $3400 and numerous hours with Whirlpool trying to resolve this issue! Can you help? Whirlpool continues to string us along, telling us to be patient, theyre doing their best.
Published: June 28, 2021
Patti of Springdale, PA
Source: consumeraffairs.com

I am very unhappy with the Whirlpool Cabrio washing machine that I purchase
I am very unhappy with the Whirlpool Cabrio washing machine that I purchased. Dark clothing comes out with lint deposits that will not come off. I have to rewash them at least one more time and then it does not always come out. I dont know if it is because the water level is too low or that it has no lint filter but I will never purchase another Whirlpool product again.
Published: March 15, 2017
Ilene of Seneca, SC
Source: consumeraffairs.com

Whirlpool ED5FVGXWS refrigerator compressor failed after 24 months. No help
Whirlpool ED5FVGXWS refrigerator compressor failed after 24 months. No help from Whirlpool as the said 12-month warranty had run out. I do understand it’s my bad luck, but they really should try harder to back the products they make. Two years on a compressor is totally unacceptable. They could care less. I even proposed a $200 rebate on a new Whirlpool fridge. My bad luck wasn’t the compressor going out, it was buying the fridge in the first place. Shame on you Whirlpool! Viva la Mexico! They told me I could use it as a boat anchor.
Published: August 28, 2012
William of Bay City, MI
Source: consumeraffairs.com

I bought a whirlpool microwave on August 8th. The microwave was missing par
I bought a whirlpool microwave on August 8th. The microwave was missing parts. I called whirlpool. They said they were sending me the parts, mind you this was not a floor model. So 2 weeks later pass I received no bracket No screws. I called whirlpool oh yes we got the address wrong. Resent it, just one screw no bracket and I needed 2 screws. I called again oh yes we did get the order for the bracket too but you have to pay $7. I said ok no problem. Can you do fast shipping? They said sure. I called Monday August 25th. They said I should receive it by Wednesday August 27th. I had to pay extra for the shipping. Here I am September 2nd w/ no bracket. Called again. They said it wasnt next day shipping, it was 2 day shipping and its at the post office. But the shipping number they gave me was for the one screw. I believe I should get my money back. I spoke to a supervisor, took her number down. Still waiting for a call because the mailman came and I didnt receive anything yet again.
Published: September 2, 2014
Nelia of Staten Island , NY
Source: consumeraffairs.com

We purchased Whirlpool Cabrio 8.8 cubic ft Electric Dryer with Steam Cycles
We purchased Whirlpool Cabrio 8.8 cubic ft Electric Dryer with Steam Cycles (Chrome Shadow) Energy Star Model WED8500DC and Whirlpool Cabrio 5.3 cubic ft High-Efficiency Top-Load Washer with Steam Cycle Model WTW8500DC and have had no issues at all, only personal issues, such as me being 54 tall and cant reach the bottom of the washer tub to take out all my clothes, so my husband helps, he is 5 9 tall and can reach in it fine, so we do laundry together now! We have washed very small loads to large loads such as, bedding sets without any issues at all. We love the gorgeous look as well. We have only owned these since November 2015... so about 4 months now, but we are completely satisfied! We have always owned Whirlpool, our old set we bought in 1998 and they finally gave out in 2015! Whirlpool for life for us!
Published: March 7, 2016
Donna of Amarillo, TX
Source: consumeraffairs.com

I came back from vacation and found a sheet of ice at the bottom of my free
I came back from vacation and found a sheet of ice at the bottom of my freezer, just like that lady from SC and some vegetables frozen in the vegetable bin; not very happy. Have not contacted anyone yet, but I’m very unhappy about this situation. This refrigerator is less than 2 years old; I’m afraid of putting anything in this unit as it is very undependable.
Published: October 9, 2013
Therese of Woonsocket, RI
Source: consumeraffairs.com

I bought a Cabrio washer. Since we bought it, I have had to fix it. The m
I bought a Cabrio washer. Since we bought it, I have had to fix it. The machine is a piece of junk. It looks nice though. After 5 technicians later, our piece of junk is still having problems. We are a poor family with 3 kids who struggle to make ends meet. I feel that this company has taken advantage of the people who put their trust in the so called American company Whirlpool.
Published: October 10, 2011
Tony of Bakersfield, ca
Source: consumeraffairs.com

On October 25, 2014, I lost my home, all of my belongings, and nearly lost
On October 25, 2014, I lost my home, all of my belongings, and nearly lost my wife when my Whirlpool range model xfe371lvbo shorted out and caught fire. After spending thousands of dollars for an independent investigation to be conducted on the stove, it was determined that the control panel on the console shorted out, causing the fire. Since then, I havent had any response back from Whirlpool. I am in the process of meeting the required criteria for filing a claim, but have some questions, and everyone seems to be ignoring me. Please help.
Published: February 7, 2015
Stephen of Harrington, ME
Source: consumeraffairs.com

Refrigerator model LFFU17F5HWD - For 2 years it worked, but with problems -
Refrigerator model LFFU17F5HWD - For 2 years it worked, but with problems - always frosting over. I called a service tech and they said it was a common problem, but to find a service tech to come and look at it. The cost for that was $250.00 and still no fix. Now it quit working completely. I was always told by my dad that Whirlpool was the best - maybe true, 30 years ago. I know one thing if I have to buy another refrigerator - it wont be a Whirlpool. You do stand up to your name Whirlpool of trouble. If anyone reads this, please take my advice and do not buy a Whirlpool. I have a washer and dryer thats Whirlpool too. They work but I wont have anything in my house that says Whirlpool on it. Its too bad that they were a great product at one time. Consumer Reports should do something about this company or the BBB. Im so mad I cant even spell well. Thats my 2 cents on Whirlpool of crap.
Published: December 6, 2012
Kenneth of Wessington, SD
Source: consumeraffairs.com

Whirlpool Gold Refrigerator, #GI6FDRXXY07 ICE MAKER PROBLEM - Ever since we
Whirlpool Gold Refrigerator, #GI6FDRXXY07 ICE MAKER PROBLEM - Ever since we bought this ref in 2012, we have been facing problems one after the other. First the refrigerator was shutting off on itself thawing the food the ref & freezer. (When we were on vacation, in summer of 2012 , it was a disaster when we returned home.) This a continuous on going problem... not fixed. Second 2012 Spring the Icemaker shuts off spilling water at the dispenser, when called customer service they sent a technician who replaced the ice maker. But again the icemaker is spilling water or leaking now. Third 2013 Winter, the bottom freezer was leaking and ice buildup at bottom. We have been having problems ever since we got this. WHIRLPOOL YOU HAVE DISAPPOINTED US, its been an exasperating experience. Please Help, its not our fault for your poor design & faulty product.
Published: July 4, 2014
Bashera of Louisville, KY
Source: consumeraffairs.com

March 1, 2016 I purchased a new Whirlpool dishwasher model WDF320PADW2. Aft
March 1, 2016 I purchased a new Whirlpool dishwasher model WDF320PADW2. After just over 1 year of use, the unit quit. The pump only runs in the empty direction. It quit in the wash direction. Hums and smokes. This is not acceptable for a appliance to last just one month past warranty then totally quit.
Published: May 8, 2017
Robert of Leona Valley, CA
Source: consumeraffairs.com

My husband and I purchased a new Maytag top load washing machine from Best
My husband and I purchased a new Maytag top load washing machine from Best Buy in May 2017. On June 19th, a month later, as I am washing, all of a sudden the machine dies down. I checked everything from the outlet, the plug to the circuit breaker, and nothing seemed to help get my washer to start up again. Unfortunately I had wet clothes inside and the lid is one of those that locks itself and it would not open. :( I called Whirlpool/Maytag to explain my situation and could not believe that they told me that they only have 1 authorized appliance repair dealer they work with in my area and that they didnt show any available appointments until 4 weeks from now? WHAT? Are you kidding me? I could not wait that long, especially since I had soaking wet clothes sitting inside the washer.I asked if I called someone else myself and have it repaired sooner, would they reimburse me for the expenses. They refused to do that and told me I need to wait for their own authorized repair dealers. Talk about bad customer service here :( My husband called them back and asked to speak to a supervisor at Whirlpool and was told that it shouldnt have to be that long for us to wait for repair so why was I told that in the first place? The supervisor proceeded to tell my husband that we will get a call back in 5 days? ARE YOU KIDDING ME? 5 days just for someone to CALL us? And then have to wait longer to get our service done? No way!We think that Whirlpool sold Best Buy a lemon and we are paying for it! Why cant they say that they will get in touch with Best Buy so they can deliver a new working machine and take this lemon back? We are not happy with their responses so we will be paying Best Buy a visit to see what else we can do. I already spent unnecessary money to go to a laundromat to wash clothes :( I would recommend that people stay away from Whirlpool products. Well see if we can exchange ours for another brand.
Published: June 20, 2017
Isabel of Greenfield, CA
Source: consumeraffairs.com

Absolute junk. Bought an entire matching set 2 years ago. Fridge, microwave
Absolute junk. Bought an entire matching set 2 years ago. Fridge, microwave, dishwasher and oven. Oven is the most user unfriendly thing I have ever bought. That’s my fault. Microwave failed. 300 to replace. Ice maker in side by side fridge failed, another 300 dollar fix. I used to have a field mouse or two get into the house every year. Don’t have that problem anymore because the fridge is so loud it scares them off. Talking to Customer service was the most frustrating thing of all. They think if they say your name in a nice soft tone long enough it will make everything ok. Mother and father raved about Whirlpool products. How times have changed. Do yourself a favor and steer clear of these products. Also, look up the other brand names made in the same factory and steer clear of those as well. I used to think appliances were all the same. How wrong I was. Do your research. It will save you a bundle in the long run.
Published: March 29, 2019
Chris of Racine, WI
Source: consumeraffairs.com

In April of 2016 I purchased an aqua clean self cleaning oven from Colders
In April of 2016 I purchased an aqua clean self cleaning oven from Colders Furniture in West Allis Wisconsin. We were told by the sales associate that the oven was top of the line. This was a complete and utter bold face lie. I cleaned the oven for the first time the day after Christmas after having prime rib. I followed the instructions to a T on how to clean the oven. I had to turn the oven on 6 times and scrubbed the oven until my fingers were bleeding, not to mention the enamel on the inside of the oven is completely bubbling. I called the customer care center on December 31, 2016 and the representative basically said I was an idiot and did not know how to cook. They made an appointment to send a technician out on 1-5-2017. Before hanging up the phone the technician informed me that if there was nothing wrong with it that I would have to pay for the call. At this time I became irate and refused telling them that I have not even had the stove for 8 months and that it was still covered under extended warranty. I will see what kind of smoke is blown up my rear end. The technician is sending a new sponge and scraping stick. How about someone to also clean this piece of garbage. My advice is to anyone is if anyone tells you to buy an Aquaclean self clean oven from Whirlpool run in the other direction and do not buy it. Thanks Whirlpool for the garbage and for sending me cleaning products that are not even worth a damn.
Published: January 1, 2017
Keith of Brookfield, WI
Source: consumeraffairs.com

We recently purchased a Whirlpool fridge, model WRT138FFDW and are very dis
We recently purchased a Whirlpool fridge, model WRT138FFDW and are very disappointed with a couple things. First of all, the refrigerator arrived with a broken shelf. Although it was no problem getting a replacement, we found out quickly that it is very hard to balance things on a wire shelf. Water bottles and the like fall over. It is completely our fault for not noticing when we purchased, but just giving you a heads up that it will be a pain for you. Secondly, the sound of the fridge is very loud. It truly is driving my wife crazy. When we called Whirlpool, we were told that if they come out to take a look and the part is not under warranty, we would be charged $129. It is a brand new refrigerator, how can some parts not be covered??!! On a positive note, it does keep things cold and the color white is nice. I will not be purchasing any more Whirlpool items for my home. Bad fridge and customer care!!
Published: February 24, 2022
Dan of Andover, MN
Source: consumeraffairs.com

I purchased this microwave in September 2010. It was installed in a vacatio
I purchased this microwave in September 2010. It was installed in a vacation home, so it has actually been used for less than one year. It has now stopped heating food for the fourth time. The previous problems miraculously fixed themselves after flipping the fuse for a few minutes. I guess I should have been suspicious at that point, but I figured maybe I had overheated something. But this time, the problem has not corrected itself. The Whirlpool representative that I spoke to, while very polite and personable, only scheduled a service call that will cost me $89.95 PLUS parts and labor. I asked her if other people had reported this same problem, since it had happened to me several times. She told me NO. I decided to do some research myself (yes, I know; I should have done this BEFORE I spent $578 on a worthless product) and found that many others have had the same problem, and that this is obviously a defect in the design of this unit. Unfortunately, I purchased the entire Whirlpool package because of a special rebate available at the time. Now, I am wondering if my other appliances will begin to break down in the near future. After reading about the experiences of others, I am calling to cancel the service visit. I will be removing the microwave from my kitchen and purchasing a new one. Whirlpool has lost a customer. I will NEVER purchase a Whirlpool product again.
Published: January 15, 2014
Suzan of Pompano Beach, FL
Source: consumeraffairs.com

We have had a GX5fhdxvy 07 Whirlpool Gold French door fridge with bottom fr
We have had a GX5fhdxvy 07 Whirlpool Gold French door fridge with bottom freezer that is approximately 4 years old. Since the first 6 months of use, so 3.5 years now, we have had continual problems with a flat sheet of ice on the bottom of the freezer which then builds up and leaks all over our floor. Twice I have slipped, once banged my big toe to the point of cracking my big toenail and bleeding profusely, and the second time I slipped on my butt and really hurt my back. This is of real concern as one of my children has Cerebral Palsy and autism and could really hurt himself in our kitchen. We originally called while it was still under warranty and the technician said that we will need to learn how to defrost the tube that seems to be getting built up with ice. Thats the only way to fix it. We thought it meant fix it for a long period of time. After several months of this re-occurring problem, we realized that this is something you need to do very frequently, meaning several times a week. We have had no help from Whirlpool, they tell us that essentially it is our problem. They didnt even offer to provide parts. They were not interested in our problems and just asked us if we wanted to pay for a service call, and that was it. Now but what kind of service is this?? Clearly, after researching these products, this is a design flaw and a lot of consumers have complained about the the same issues. You would think that Whirlpool would have the decency and the business smarts to create a recall to solve consumers issues.Unfortunately, I am not able to purchase a new unit. This was an expensive purchase as it was… and we have absolutely no resolution to the problem. I have to say that after our injuries in our household, eventually someone will slip and do some serious permanent damage to their body or even worse, fall and sustain a head injury and perhaps even die. And although this may seem like a far fetched comment, it really isnt out of the realm of possibility at all! How long does it take for a manufacturer to respond to a flaw in their design??
Published: March 30, 2015
lisa of Keswick, ON
Source: consumeraffairs.com

I purchased a Whirlpool washing machine (new) in 2004. From the beginning,
I purchased a Whirlpool washing machine (new) in 2004. From the beginning, I had problems with the spin cycle. I phoned Whirlpool. I paid for service with no reimbursement. With the costs I have had for service, I could have purchased 2 machines. I have had to go to Laundromat to do wash then come home to dry. I have for 30 years only purchased Whirlpool large appliance. My washer and dryer were always refurbished but they were Whirlpool. I have had a (refurbished) Whirlpool dryer since 1997 with one (1) service call. However, this wash machine, purchased new, has been a money pit and a piece of trash with Whirlpool only giving lip service when calling. Also, going to the Laundromat, I have been amazed at how many individuals I speak with are there doing wash because their Whirlpool washer, mostly even newer models than mine, do not work! And they have the same story. There’s no service when you call. Shameful Whirlpool! Buy your parts from us. Maybe your credibility could be restored. But I will never purchase your Whirlpool or other names under Whirlpool! When I do get another washer, yours will be put on my front lawn with a large sign of your disgraceful products and service!
Published: November 19, 2011
Debora of Lewisberry, pa
Source: consumeraffairs.com

I purchased a Whirlpool French door refrigerator model # gx5fhdxvyo4 in Jun
I purchased a Whirlpool French door refrigerator model # gx5fhdxvyo4 in June 2011. Four months ago, ice was forming on the bottom of the freezer. Repair person replaced a clogged plug leading to evaporation tray. Its March 2013 and repair person now has to replace evaporator motor part # W10128551. I contacted Whirlpool and was told the warranty has expired (one year). This repair will be around $175. How can I trust a Whirlpool product in the future?
Published: March 27, 2013
Bruce of Cotuit, MA
Source: consumeraffairs.com

Bought the top of the line Whirlpool Cabrio washer and dryer. Washing machi
Bought the top of the line Whirlpool Cabrio washer and dryer. Washing machine lasted 3 years. Took forever to do a load and would not be clean after taking an hour to wash. The dryer is still going, but would not surprise me if it died any day. Do not buy.
Published: February 10, 2019
Brenda of Blakely, GA
Source: consumeraffairs.com

Whirlpool Gas Water heater purchased from Lowes in 2012. Have replaced two
Whirlpool Gas Water heater purchased from Lowes in 2012. Have replaced two thermal couples and three gas control valves. Will not stay lit! Problems began within six months of purchase. Third gas control valve quit functioning today and Im on my way to Home Depot to purchase a Rheem...Im done with Whirlpool!
Published: November 21, 2014
Brent of Katy, TX
Source: consumeraffairs.com

What can I say. Pretty much a generic refrigerator that is manufactured and
What can I say. Pretty much a generic refrigerator that is manufactured and sold under various brand names. Nothing special. Keeps food cold. Ice maker takes too much freezer space but thats typical. Interior LED lights failed after a few months. Flicker sometimes. Out other times. Internet research finds this to be a common problem. Zero quality in Whirlpool appliances. I bought four Whirlpool kitchen appliances and ALL have had problems. The only way to own them is with a 5 year extended warranty.
Published: March 25, 2019
Gary of Mission Viejo, CA
Source: consumeraffairs.com

I purchased a Whirlpool Duet washer and dryer set in 2008. The washer contr
I purchased a Whirlpool Duet washer and dryer set in 2008. The washer control panel lasted 3 years. Because I did not have an extended warranty, Whirlpool would not do anything to accommodate me, despite the exorbitant cost of this machine. I told them that I would never buy another Whirlpool product. It is now 2017, and I have not purchased any other product made by Whirlpool. I want to make sure that a company manufacturing expensive machines designed to break within only a few years of normal use, goes out of business. Spread the Word to everyone you know about Whirlpools garbage machines. Maybe if enough consumers purchase products from other manufacturers, Whirlpool will get the message that they need to manufacture quality, long lasting machines. Try Speed Queen instead.
Published: June 14, 2017
Lori of Buffalo, NY
Source: consumeraffairs.com

My washing machine is just over a year old and it has ruined so many clothe
My washing machine is just over a year old and it has ruined so many clothes... They come out with brown stains on them... Almost like a oily stain. Not sure where its coming from but its either Im gonna have to buy a different machine or keep buying clothes. My husbands t-shirts look terrible... If any suggestions to what it can be please respond back to me. Thanks. Model# wtw4815ewo. Serial# c51433710.
Published: September 16, 2016
Tracy of Rutherfordton, NC
Source: consumeraffairs.com

We have had every issue with our Cabrio model 6600 SB2 that Kimber of Salem
We have had every issue with our Cabrio model 6600 SB2 that Kimber of Salem, VA has had. Thankfully, we purchased an extended warranty at time of purchase(1-31-07) from Lowes or repair costs would have totaled more that the price of the washer, which was $900.00.It is now making a loud noise during spin cycle that sounds like a bearing going out. It is 1 month from being out of the 4 year extended warranty and today, 12-26-11, the repairman has told me that the washer needs to be rebuilt. The washer itself, does not clean that well and the clothes are so wrinkled when they come out, that the dryer cannot get the wrinkles out, so everything needs to be ironed. What a pain!We bought this washer because Consumer Reports magazine listed it as a best buy. This is not the first recommendation Ive chosen because of their magazine that I was disappointed with. I have lost faith in them. I would not recommend this washer to anyone. The matching dryer, however, has been trouble free.
Published: December 26, 2011
Richard of Lancaster, OH
Source: consumeraffairs.com

I purchased a Whirlpool dishwasher from Home Depot on 2/5/2015. It was deli
I purchased a Whirlpool dishwasher from Home Depot on 2/5/2015. It was delivered damaged on 2/9/2015. Home Depot refused to take it back and Whirlpool sent a tech out to see the damage. I told them I did not want a refurbished dishwasher that I paid almost $1000 for. Whirlpool advised Home Depot that the machine can be repaired. Once again I told both whirlpool and Home Depot that I did not want this dishwasher and to pick it up. Home Depot stated that there would be a 15 percent restocking fee along with a $65 to pick up the washer. Why should we have to pay anything? I am so disgusted for the treatment I received.
Published: February 22, 2015
Patricia of Peabody, MA
Source: consumeraffairs.com

Purchase a brand new Whirlpool fridge at the Fry’s Electronic in 2017. Br
Purchase a brand new Whirlpool fridge at the Fry’s Electronic in 2017. Broke down in 2018 almost 1 year after. Called Whirlpool company for replacing a new one. They didn’t replace before they had sent out a certified technician for fixing 3 times. It took forever to fix it, and still had the same problem after months. Finally, they agreed to replace a new one. Now I still have the same problem with a newer one which they replaced it over a year ago (including fixing and placing time). Just called to the Whirlpool company today for fixing or replacing, spoke to rep Sara, she said that it’s no longer under warranty because it’s more than 1 year. I told her that because the company didn’t replace right away; therefore, it has been more than 1 year; but from the time they replaced it, it hasn’t been 1 year. Ill never buy any Whirlpool products again.
Published: April 1, 2019
Chau of Garden Grove, CA
Source: consumeraffairs.com

We bought a new refrigerator when we bought our house in Dec. 2008. On the
We bought a new refrigerator when we bought our house in Dec. 2008. On the third of July 2015 my Whirlpool Gold stopped being cold. In fact it was a bit warm. Had a repairman out here today. Warranty expired and the compressor has failed. Wow! Im not happy.
Published: July 7, 2015
Joan of Whitefield, ME
Source: consumeraffairs.com

After 16 months the Whirlpool refrigerator Model number: #WRT311SZDW00 goes
After 16 months the Whirlpool refrigerator Model number: #WRT311SZDW00 goes out. While trying to use extended warranty Whirlpool states it will be 4 to 6 week before a technician can come out. YES- Weeks not days. Now Whirlpool states they are unable to find a technician in my area and in order to get it fixed I will need to hire the tech and seek reimbursement from them for the repair. However prior to the repair they will need to approve the repair. In the mean time I am renting a refrigerator at my cost. They lost a customer for life!!! Question- What is the purpose of the warranty? Model number: #WRT311SZDW00
Published: September 1, 2021
Bob of Waterloo, IL
Source: consumeraffairs.com

We have a Whirlpool Gold fridge that was manufactured in 2009. MOD: GS2KVAX
We have a Whirlpool Gold fridge that was manufactured in 2009. MOD: GS2KVAXS01. SER: HRY0570897 and it has not been cooling properly for the last few weeks. Some days it is fine, the next day not and we have had to throw our a lot of rotting food. We got the fridge checked out and were told the Electronic Control Box for the fridge was not working. My question is, why would a Whirlpool Gold fridge that costs $1800 or so have such a large issue with 3 years? Its practically a brand new fridge and Im outraged that a large part of the fridge is not working. I understand parts break and there is warranty but its pretty bad that after the warranty expires the control box would become defective. I have been a loyal Whirlpool customer and solely buy the brand and this break upsets me very much. Especially since replacing the part will cost me $400 plus labor, we are talking about a part costing 30% of the total fridge cost! That is ridiculous. I am hoping there is something you can do to rectify this, as a fridge manufactured by what I thought was a great company should not cause such an issue and I would like to continue to buy Whirlpool products but not if this is the case.We have called Whirlpool customer service many times to be ignored, berated, told I cannot speak to a supervisor and nothing will be done. Never in my entire life have I ever known a company so horrible to exist. I have had bad service before but this takes the cake. Plus, no company that I have ever dealt with would ignore you and not provide any discount or remedy. I cant believe this is a big brand with the way they carry on. You would assume they would be some one person owned company who doesn’t have a penny to spare. I don’t respect this company at all and expect a resolution because they are truly insulting in all the channels.
Published: July 31, 2012
Shenba of Toronto, ON
Source: consumeraffairs.com

Went to Lowe’s, as my old fridge died. Gets delivered & guys wore mas
Went to Lowe’s, as my old fridge died. Gets delivered & guys wore masks. After they leave the NOISE of fridge I could hear in bedroom! I called right away had to wait for a replacement from XPO about a Week. Guy shows up stinking like ashtray, No Mask to “repair” my brand new Loud Fridge. Heck no was to get replaced. I called Lowe’s 3 times & XPO twice. It’s now June 4th. I’m still waiting! 25cubic Serial #HRX0654908. Horrible customer no service!
Published: June 5, 2020
Carolyn of Longwood, FL
Source: consumeraffairs.com

Purchased top loading Whirlpool Washer WTW5000DW0 10/12/2015 at Best Buys,
Purchased top loading Whirlpool Washer WTW5000DW0 10/12/2015 at Best Buys, first no agitator machine for us. Two weeks later I call for repair service because of the noise from tub. Explained in other reviews as earthquake or jet engines. The machine is in the garage and can be heard through the walls into the house. Repair tells this is normal for the machine and it must be our first none agitator machine.I then purchased a extended warranty policy through Whirlpool. 12/13/2016 machine no longer washing clothes. Call Whirlpool for service. Repair came out 01/17/2017 (a month later). Washer plate had to be replaced. The gear was completely shredded. Not in stock, waited 2 weeks to get repaired. Tension springs on outer tub replaced at same time. Was told the excessive grinding and bumping of the tub was not the reason for the gear shredding.06/30/2017 same problem, I set a repair date 07/01/2017 between 8:00 a.m. and 12:00 p.m. No one shows and no call. I call Whirlpool and they are sorry and set the appointment the same day for before 5:00 p.m. No one shows our calls. I call back. Already closed. I call the next day. Sets a new date 07/05/2017, 8:00 a.m. to 12:00 p.m. Same problem. I called back speak to a supervisor who says hell get to problem and find out whats wrong. Sets a new date 07/08/2017 8:00 to 12:00 p.m. 07/07/2017 I get a call after 5:00 p.m. that the repairman is not available and can we reset for 07/13/2017. I hung up and called back the next day and spoke to a supervisor I had previously spoke with. He called an outside repair company that Whirlpool uses in this area. New date 07/12/2017. Repairman shows and I explain the washer plate was loose again and I smelled metal burning. I had told my wife to continue to use the machine to wash the clothes. The repairman tells me I voided the warranty by doing this. Im standing in the garage while he has his head in the machine trying to get the washer plate out. He shuts the lid and turns the machine on wash/spin says the machine is ok. We have an exchange of words and tell him I want to see the washer plate gears. He says he cant get the plate out now and I wasnt there for him to show it to me. This continued until he forced the plate off. He called Tech Support to say I voided the warranty. He told them customer claims loud noises and banging. I asked to speak to Tech but he tells me they dont speak with the customer. I looked at the gears on the washer plate and the transmission. Both had metal shavings. He tells me he is going to do me a favor and replace both. Its supposed to take a week. Wait and see. I have asked for a replacement or money for the machine through Whirlpool. I was told there has to be at least 4 repair requests for the same problem and the repairman has to determine that there is a problem or that its a lemon. I will not recommend or purchase another Whirlpool product.
Published: July 15, 2017
Terry of Norwalk, CA
Source: consumeraffairs.com

I am a fan of Whirlpool and I think the issues I have with this Duet machin
I am a fan of Whirlpool and I think the issues I have with this Duet machine is more because of the style but who knows. This is a front loader with lower water usage. It would have never gotten my sons sports uniforms clean. Never. The gasket around the front loading window frequently clogs so water doesnt drain. And perhaps worse, the drawer where detergent goes stays wet so it had gotten moldy and I didnt realize it. Now I remove the drawer after every wash so it can dry and I leave the loading door open as well. That just seems like a major design flaw and health issue.
Published: May 12, 2020
Ch of Dayton, NJ
Source: consumeraffairs.com

Pilot light will not lit. I called Whirlpool. They said they could ship me
Pilot light will not lit. I called Whirlpool. They said they could ship me a replacement for $34 or I could go to Lowes and get one for free. Lowes said they were out of type C kits and they have not received replacement kits for 6 months. Lowes informed me about the recall for this part. If its a defective part, Whirlpool should be sending this to me for free. I will not be buying a Whirlpool water heater next time.
Published: December 7, 2011
Bill of Pittsburgh, PA
Source: consumeraffairs.com

This microwave oven has worked well now for about six months and overall we
This microwave oven has worked well now for about six months and overall we have no complaints. My only complaint is that it has a cheap feel to it, especially when the door is closed...it creates a rattle type hollow noise....it just does not sound like it is well made. Time will tell I guess. The unit works well and heats fairly evenly. The cook options are plentiful but we rarely use most of them as we are usually merely re-heating food or coffee. The defrost cycle does work well for us.We purchased this microwave oven as well as a Whirlpool Range and Whirlpool French Door Refrigerator at the same time from a small Home Depot. Whereas that store had the microwave on display it did not have the other two on display and therefore we purchased them sight unseen....a BAD, BAD mistake. I have reviews for those two so I will say no more about them here. Thus, overall, we are very pleased with this Whirlpool Microwave Oven and would recommend it.
Published: May 25, 2019
DOC of Anderson, SC
Source: consumeraffairs.com

Purchased front load washer & dryer 2009 - have had issues with the was
Purchased front load washer & dryer 2009 - have had issues with the washer ever since. The last episode has taken 3 visits from repairman - they cant figure out what the problem is - wont finish a cycle (any of them) and locks up. Cant open the door without turning it off and then back on. But the load wont spin dry - leaves clothes wet. Already had the harness replaced a couple of years ago and now they replaced the flywheel (it was warped) thinking that was the problem. Nope. Still wont work & the repair company said they cant figure it out & neither can Whirlpool. Im very angry after reading all of these posts about Whirlpool. Not a happy customer. But what can you do???
Published: December 21, 2014
kathy of Dripping Springs, TX
Source: consumeraffairs.com

Whirlpool® Gold® 5.8CuFt Capacity | GAS Stainless - This was not an inexp
Whirlpool® Gold® 5.8CuFt Capacity | GAS Stainless - This was not an inexpensive stove. The self cleaning oven function is a total failure. You are not supposed to use oven cleaner on the glass, it now has obscured the view into the oven. The top of the stove is very difficult or impossible to clean. The knobs are a dangerous issue. They will fall off at the slightest touch and the stainless markers around the knob are just a stick on label. The oven temperature is not accurate. The bottom drawer is completely rust spots on the inside. What more can I say. Oh I know. Whirlpool your quality is a disgrace and I want a refund.
Published: November 23, 2018
sally of West Harwich, MA
Source: consumeraffairs.com

2 yrs after my landlord installed WHM31017AW1... Whirlpool oven stove micro
2 yrs after my landlord installed WHM31017AW1... Whirlpool oven stove microwave. The door cracked then another crack and pieces from door fell on stove. I removed all loose pieces then glued all cracks & loose pieces on door. Landlord thought door was being closed too hard, silly. After all reviews same, not buying replacement door but having different brand installed.
Published: April 10, 2018
Fay of Austell, GA
Source: consumeraffairs.com

I love that as soon as Im done cooking. I can lift my grate with oven Mitt,
I love that as soon as Im done cooking. I can lift my grate with oven Mitt, clean the gas cooktop before food becomes caked on. My stove looks as good today as day I bought. The third rack was great for holidays.
Published: February 20, 2021
Shelley of Hampton, VA
Source: consumeraffairs.com

I will never buy another Whirlpool again or recommend them to anyone, and d
I will never buy another Whirlpool again or recommend them to anyone, and discourage anyone from buying one. I bought a Cabrio washing machine just over 2 years ago and yesterday I received an F51 error code. The manual says that this code requires a technician to come a check for repairs. Well, before I do anything I google the problem, and lo and behold there are thousands of complaints about this issue with the Cabrio models. Some saying that what needed to be replaced were a control board ($280) and a rotor (unknown amount), not including the price of labor. Some said that Whirlpool knows about this problem and they covered the parts and repair. This didnt get my hopes up, but I called customer service and of course they said that there were no reported issues with the model and that what I found on the internet was probably an older model. Of course! The lady on the phone told me that they would not cover the costs and it would be anywhere from $300 to $500 depending on the route I wanted to take. That is a 1/3 to 1/2 the price I paid for the machine. This is ridiculous! I am tempted to just get rid of the washer and go with a better company that actually cares about their customers. This error code was definitely something they know is a big deal if there was nothing I could do about it other than call a technician. I paid almost $1000 for a machine that has barely lasted 2 years before I have to pay money to have it fixed. Not a company I would ever purchase anything from again!
Published: January 24, 2012
Barry of Cheyenne, WY
Source: consumeraffairs.com

The reason for the call was to find out how to file a claim after replacing
The reason for the call was to find out how to file a claim after replacing the ice maker and paying for it the 3rd time, they were very argumentative and would not listen to me about the design flaw in the wire harness that burns up the motor for the ice maker. I found out about the design flaw from talking to the repairman that replace the ice maker who works for Dick Kearsley Clearfield UT. He told me that Whirlpool knows about the problem for the 22 cubic foot and 25 cubic foot refrigerator and that is why they have 2 different new wire harnesses in the box for replacement of the old wiring harness.
Published: February 9, 2019
Greg of Layton, UT
Source: consumeraffairs.com

Standard looking dishwasher. Quiet and efficient. Best value for the money.
Standard looking dishwasher. Quiet and efficient. Best value for the money. Highly recommend. Chose this brand over more expensive options and made a great decision!!! I dont have a single complaint.
Published: March 15, 2020
Arthur of Chesterfield, VA
Source: consumeraffairs.com

I have a combo Microwave oven/oven GMC275PDS07. When the microwave is finis
I have a combo Microwave oven/oven GMC275PDS07. When the microwave is finished with the requested program, the end of program chime lets you know its done. Then, if the door is not opened for at least 3 seconds, the chime will ring again every minute thereafter ad nauseum. This will go on for hours without end. I know because I tried it. I reached out to Whirlpool via a web chat and my question was not even addressed. I was ignored. From reading other submissions, I assume this is de rigueur for Whirlpool. I then called Whirlpool and spoke to Katie in Tennessee. She was not able to bring up any make or model when I provided her the numbers exactly as listed on the inside of the door. She was not able to provide any respite from this annoying feature.This a Whirlpool Gold model, presumably the top of the line, in my book I will never purchase any Whirlpool product of any type and I will make it a point to let anyone who will listen that Whirlpool is not a manufacturer that takes its customers concerns seriously. Katie then advised that she looked up this feature and told me there is no way to turn the beeping off. I find this amusing since she could not find the model or serial number when I gave it to her.
Published: January 5, 2017
Scott of Fairfax, VA
Source: consumeraffairs.com

Why do I have to select a star? This product deserves none. My experience w
Why do I have to select a star? This product deserves none. My experience with a brand new washer has been horrible. I purchased the washer/dryer Whirlpool set from Lowes on 7/1/17. The washer does not agitate and it makes a zooming noise for hours, I have to eventually shut it off and take my clothes to the laundromat. Technicians have come out 4-5 times to “fix” it and replace parts and it is still not working. I called Whirlpool today again and they want to send a technician out again. I told them I cant keep missing work to wait for a technician which is costing me money. But they don’t care. They should be ashamed of selling these manufacturer defected products and then simply refuse to take them back. I wasted around $1700/set on their defected washer and I hope they make it last as they will not sell another product it depends on me purchasing it.I am livid to see how cowardly these big corporations get away with treating the little guy so poorly. But, that is ok, Im in tears right now as I lost my hard earn money and will now have to buy a new washer/dryer set as yours simply don’t work. You just want to continue doing patchwork instead of taking the appliance back and researching what you did wrong to avoid selling these defected products to consumers. Very unfortunate. So if you are reading this review, please don’t buy their products. And big stores like Lowes and HD should stop selling this brand. I’m more angry at the way I’ve been treated by Whirlpool. Rita the resolution specialist made it sound like its my fault the machine wont work. Here is their # 1800-253-1301. If you want to ask any questions about their repair warranty.
Published: January 19, 2018
Emma of Simi Valley, CA
Source: consumeraffairs.com

In addition to that I find the HE rating a joke as it takes 2+ hours to run
In addition to that I find the HE rating a joke as it takes 2+ hours to run a load of whites despite it saying on the read out that it will be 1 hour and 4 minutes, it literally tears up my clothes. I have now gone through 3 sets of sheets, 4 towels, 5 baby onesies... How can a washer that doesnt have an agitator cause holes and shredding in a garment? I honestly dont know what to do anymore. It takes two days to do the wash for 2 people when I could get it done in hours with my old machine. And to think I spent close to $900 on this washer makes me sick! I want to go back to my old agitator type washer from Maytag!
Published: August 1, 2019
Patricia of Doylestown, PA
Source: consumeraffairs.com

I have Whirlpool 25 in. Side by side. I love the space freezer size is bigg
I have Whirlpool 25 in. Side by side. I love the space freezer size is bigger than the old one I had. Makes ice as it should. Overall solid appliance that I trust. I purchased this refrigerator a year ago after research.
Published: October 8, 2021
Mary of Lincoln, Alabama
Source: consumeraffairs.com

Updated on 04/15/2019: Called customer care about my ice maker which have w
Updated on 04/15/2019: Called customer care about my ice maker which have went out for the second time less than two years and the 1st replacement have only been 9 months from today. Unfortunately they tell me it’s out of the one year warranty process and they can’t help me. Well look like the 2nd replacement should have been under warranty still. Their products are a piece of crap and they know it and don’t care because theyre making money off of the consumers. Be aware and advise you to stay away from Whirlpool appliances. They don’t stand behind their brand. There’s no way anyone should have to be making repairs on a new 2000 and sum refrigerator. My old one is 18 yrs old and still working fine no problems, better than this piece of crap. Warning to consumers. Don’t waste your time and especially your money. Didn’t want to give no stars but you have to give at least 1.Original Review: Purchased refrigerator In July of 2017 and had to have ice maker replaced less than a year of having it. Now again ice maker not working again and only been about 9 months from the last replacement. I think there should be a Lemon law on these products. These refrigerator are not cheap and if I buy something new and spend a good amount of money for, I don’t want any headache and worries. That’s the reason for getting a new one.
Published: April 15, 2019
Alisa of Dallas, TX
Source: consumeraffairs.com

Whirlpool Cabrio washing machine - We purchased the (best name brand) from
Whirlpool Cabrio washing machine - We purchased the (best name brand) from Get It Now and all we ever had was problems. We will fill the washer 1/2 full of clothes and the clothes on top would not even get wet. So we have to do it again, to make sure the rest of the clothes were washed. Many times there was white smudge marks on the clothes, sorta like powder (we use only liquid soap that you recommend). Today I washed a child’s bedspread for the 4th time because the stains would not come out (from a cookie). I had to turn the bedspread twice just to get it wet. I used bulk load and heavy duty load and it doesnt work. Your product is a very big disappointment for the price a person has to pay. I will recommend that no one purchase this product. Your people need to do further research on who this machine cleans clothes.
Published: April 21, 2013
Naomi of Merrill, WI
Source: consumeraffairs.com

Whirlpool Dishwasher Model WDT7820PADMO was installed last October. Small p
Whirlpool Dishwasher Model WDT7820PADMO was installed last October. Small parts began detaching themselves from the first day. Then machine leaked onto floor two weeks ago and I shut it down. As it was purchased from Sears, they and Whirlpool have batted responsibility for repairs back and forth until proof of extended warranty was supplied to Whirlpool. They then scheduled a repair job for a week later with an unqualified technician, who naturally refused the job. Upon callback, I was rescheduled for a day two weeks hence. As it turned out, the repairman would not be near my home on the appointment date. Luckily, I tried to move the appointment up, as the repair service said Whirlpool did not supply proof of the extended warranty. I saved five days waiting time by rescheduling, but have to supply proof of extended warranty yet again. All this for a dishwasher that takes three hours per load, and doesnt do a particularly good job of cleaning.
Published: June 27, 2018
George of Willits, CA
Source: consumeraffairs.com

We bought the Whirlpool Cabrio set from Sears in February 2010, for our sec
We bought the Whirlpool Cabrio set from Sears in February 2010, for our second home. We counted up the weeks we have actually been here since then, it is about 10 weeks. We figure we used the washer about three times per week. So, we have gotten about 30 wash loads from this washer and it dies mid-cycle. We assume the motherboard crashed. It kicked the breaker. Lid was locked and we couldnt get it open. The washer would not power up. Repairman arrived three days later, got the latch opened but couldnt figure out what was wrong with it. He said it is probably a board and it might be better for us to replace. He wants to pick it up tomorrow to take to his shop. I called Whirlpool to complain. I know the one year warranty is up but to get 30 uses out of this expensive piece of junk and not get any consideration from the manufacturer is not right. I wish I had seen all these complaints before I bought it. No Whirlpool ever!
Published: February 7, 2012
Janine of Ft. Myers, FL
Source: consumeraffairs.com

We purchased this machine a couple of years ago... What a disappointment! W
We purchased this machine a couple of years ago... What a disappointment! Was recommended to me by the sales person and I trusted her. The machine does not get our clothes clean!!! We are a couple in our 60s so our clothes dont really get dirty most of the time, but they come out with marks on them all the time. My dish clothes and wash clothes are a disgrace! Im continually trying to soak them to try and get them to look clean. Ive been going to write this review for a long time, but today was the final straw. Washed a small load of towels and had to rewash several pieces! I would never recommend a Whirlpool product after this experience.
Published: August 25, 2016
Melinda of Apollo, PA
Source: consumeraffairs.com

Whirlpool Cabrio Washer-Dryer - Bought a set a few years ago at Lowes. They
Whirlpool Cabrio Washer-Dryer - Bought a set a few years ago at Lowes. They are a very attractive set and I was pleased at first. Now, I have had to have repairmen out for these units 3 times. The bearings keep going out on the washer because it spins so fast, it wears them out. Now the thing is leaking. Whatever happened to the days when appliances lasted 15-20 years. For the high cost of these things, they are junk. I am very disappointed. I will never buy one of these again.
Published: December 14, 2014
Greg of Frisco, TX
Source: consumeraffairs.com

The washer began to start making noises as if coins were in it or plastic b
The washer began to start making noises as if coins were in it or plastic breaking every time I wash. Also, it does not wring clothes out good and clean well. I have Whirlpool Cabrio.
Published: July 10, 2013
Shelita of Camden, AL
Source: consumeraffairs.com

Bought a Whirlpool range in Nov. Within a month the large burners fell apar
Bought a Whirlpool range in Nov. Within a month the large burners fell apart and the reflector bowls discolored from normal use. Call Whirlpool and they sent out replacements. Within a month the first replacement fell apart and the new bowls discolored from heat again. I held off calling until the second burner fell apart and this time when I called I was told I would have to stay home to wait for a service call to have burners replaced which I could do myself and that the bowls arent covered and that it normal for them to discolor with normal use. They said I should wrap them in foil to protect them.They appear to prefer wasting time and money rather making a good product. The burner bowls from my old GE stove are still shiny after many years of use but Whirlpools cant hold the finish for a month. Please note I was an appliance tech and ran an appliance repair business for 18 years. These failures are not normal or acceptable. I will never buy Whirlpool again.
Published: July 13, 2018
Roger of Sycamore, IL
Source: consumeraffairs.com

Purchased the new dishwasher in 2009 through the builder of our home. I qui
Purchased the new dishwasher in 2009 through the builder of our home. I quit working completely like there was no power to it. We replaced the fuse to it and then it worked, but kept pausing during the cycle. Sometimes it will completely go off and then when the control panel comes back on, it sits paused until you push the button. We replaced the computer with a new one and it works even worse. It shuts down more often and still requires a restart. So frustrating! Appliances should last longer than a couple of years.
Published: July 2, 2013
Stacy of Port Orchard, WA
Source: consumeraffairs.com

My new washer quit working properly. It does not spin or wash properly.
My new washer quit working properly. It does not spin or wash properly.
Published: March 28, 2013
L of Creston, AL
Source: consumeraffairs.com

Whirlpool Cabrio Washer - I have had my washer for about 4 years, paid $1,0
Whirlpool Cabrio Washer - I have had my washer for about 4 years, paid $1,000.00 for the unit and now I am being told that the control board needs to be replaced and it will cost me anywhere between $300-$600 to fix it. My point is, a washer should last longer than 4 years especially if you paid good money for what I thought was a reputable brand.
Published: June 25, 2012
Amie of Mission, KS
Source: consumeraffairs.com

Just purchased Whirlpool top load large capacity washing machine with no ag
Just purchased Whirlpool top load large capacity washing machine with no agitator at Lowe’s three months ago. I sit at the kitchen table in my freshly washed exercise clothes and smell body odor. There were six exercise items in the load and supposedly enough soap. The load washed for 45 minutes last evening. Yard work clothes washed yesterday are not clean. I had to remove grass from the bottom of the tub. When I iron my smocks for work, since I work with animals, I pick pet hair off of them as I iron. Judging from other reviews, this torture won’t last long, before I need to replace this piece of junk. My last washer lasted 20 years. If it didnt leak water, it would still be running. Thanks Whirlpool, I guess the joke is on me!
Published: May 21, 2018
Sue of Louisville, KY
Source: consumeraffairs.com

I purchased a Whirlpool 4.3-cu ft top load washer with a stain steel basket
I purchased a Whirlpool 4.3-cu ft top load washer with a stain steel basket, in March 2020. Machine is able accommodate comforters, automatic water level adjust to loads. Washer has an extra rinse and spin feature. Low noise when operating. I would purchase washer again.
Published: May 14, 2020
Naeemah of Birmingham, Alabama
Source: consumeraffairs.com

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