Very dependable. Like the steam clean function. Love that it is front loading. Like that the machine has windows. The functions for towels is a plus. Time remaining convenient. Machine is very good looking.. A big plus is the choices of many different functions, many that I have not yet used, but are available too.

We purchased a Whirlpool Gold self-cleaning oven three months ago and have had nothing but problems with it. First of all, the new aqua clean system is a joke. I ended up scouring the inside with cleanser and a scouring pad for over 30 minutes to get all the baked-on food that the aqua clean system did not get off. Now Im not wanting to use the oven to cook anything that splatters. Secondly, the oven does not cook when using the convection mode. I thought convection was suppose to cook quicker but in my case, I have to cook the food longer. Thirdly, the bulb burnt out in the oven after only three months. Im glad we are trying to sell the house because I could not live with all the problems very much longer.

Aqualift Self Cleaning - JUNK! JUNK! JUNK! The oven does NOT heat properly and it is NOT self-cleaning. Whirlpool should be ashamed of itself. We ALL need a refund. Class Action suit looming. DO NOT BUY THIS PRODUCT!

I have had almost all the same issues everyone else who reviews the Cabrio WTW7800XWO washer. Now, the spring loaded lid wont stay up, so we have to use the Downy bottle to load the clothes. Thankfully, I have not had the lid crack... yet. We have had it serviced once while under warranty, that tech told us it wasnt good to wash small items, like socks. Are you kidding me? Now, the heavy lid falls on you while you are loading. I also have the Cabrio dryer, and we have fixed that more than the washer. DO NOT BUY A WHIRLPOOL CABRIO. We bought it because it was the largest unit in the store, but it is junk.

Whirlpool oven WOD93ECOA501 - This oven will most likely lock up if you use the clean cycle. I wish there was a class action suit in California. This happened first time I used the oven. Very expensive to fix, and though it was 9 months after a kitchen remodel, it was not under warranty because we bought it early and it sat in garage, and Whirlpool could only use purchase date. This is not new technology. Upper and lower oven both locked. Wish I had bought a Blue Star oven, as my Blue Star cook top is fantastic and a pleasure to use. HAS ANYONE GONE TO SMALL CLAIMS COURT?

My Whirlpool stove works really well, and it is self cleaning. I have had my present oven/stove combo now for 5 years and had not had one single mishap at all. I am so confident that you will like it I am personally recommending it. It bakes beautifully and if there is a spill or overflow in the oven I just press a button & it cleans itself!

It was in the house when we bought. I find location of knobs stove top, are too easily turned on. It is ok for now, but I am not a big fan of this stove. Builders buy a base grade appliances for profit in their spec homes to keep them. I will replace this one.

I bought my Whirlpool water heater from Lowe’s in 2010 and now 2 years later, the pilot light keeps going out. When I tried to buy replacement parts from Lowe’s, they stock parts for other brands but no parts for the brand they sell. The water heater is junk and Lowe’s is no help. I will not buy from Lowe’s again.

We purchased a water heater at Lowes. Our old water heater had an issue but we always had good water pressure with the hot water until we made the horrendous mistake to purchase at LOWES - the worst possible place to buy a water heater. They sent the water heater and we had to look for someone to connect the WHIRLPOOL WATER HEATER (the runaway water heater). When it was installed the water pressure at my home was so bad that only one shower can be used at a time. This never happened before with the old water heater, there was no pressure at all.We called LOWES the WORST PLACE TO BUY A WATER HEATER, they did not accept any responsibility and they sent me to the Technician that Lowes has in DENVER to fix the problem. This bad company (WHIRLPOOL) sent us a crooked technician who wanted to charge us $600 dollars to repair something other than the water heater. We did not trust this person and we called another technician who told us that the water heater is not working properly. There is no one at LOWES and NO ONE at the Whirlpool customer service who can help us with this disgraceful water heater.DONT BUY WHIRLPOOL WATER HEATERS. DONT BUY AT LOWES!!! They are crooks! They do not respond for their products. They do not want to exchange the damn water heater as HOME DEPOT would. Buy everything at HOME DEPOT! Run away from Lowes! They dont stand behind their products, they send you all the work and if you have something wrong with your purchase they will not help you.

This washer is an extremely poor choice if you wash clothes. It has so little water it does not dissolve HE detergent, Clorox 2, or OXI Clean. After even one wash it does not clean your laundry. If you choose to wash your sheets (even though there is a sheets and deep washer setting) its a joke. I could do better by washing things in the tub. I realize its a low usage water washer but you cannot even add more water unless you put it in with a bucket.

We purchased our basic Whirlpool refrigerator model # WRT318FZDM05 from Lowes on September 13, 2019. We bought one of the more basic models available because we have owned higher end fancier refrigerators which have had multiple problems and not worked. So this is the 18.2 cubic feet top freezer model. About six weeks after owning it (conveniently just past the 30 day return window at Lowes!) we began to notice that our freezer wasnt freezing properly or making enough ice. There is only one control panel in this basic fridge so we turned it up. While this cranked up the freezer, the refrigerator compartment began to freeze its contents. So we had to choose between soft serve ice cream and refrigerated eggs and milk or hard serve ice cream and frozen eggs and milk! Finally after the holidays the certified Whirlpool appliance technician came out and recommended a repair with replacement of start device and control board. His report: Freezer not freezing, found the compressor turning on and off. The refrigerator was not even 4 months off the floor and the problem began when it was only 2 months old! When you call the Whirlpool number heres what they say: Welcome to the Whirlpool customer exp. For over a century weve believed in everyday care. Lets see how we can care for you today.Well, when someone calls with a very recently purchased refrigerator whose START DEVICE and CONTROL BOARD no longer work properly that person should be able to return the defective appliance and get a new one. Nope. Not with the Whirlpool experience. You are told that youll have to wait and see if those devices which are ten days away from being replaced in your new refrigerator will fix the problem. So basically NO do not buy from Whirlpool. Turns out a century of everyday care (??) hasnt taught them much about how in this century people need a refrigerator that works everyday!!!!

The washer has rust under the rim in the inside - also the paint is bubbling and peeling under the rim of the washer. I contacted Whirlpool and was told that is a cosmetic problem. There is no warranty for rust or peeling paint. I will never buy another Whirlpool washer. I paid over $700.00 for this washer and I dont think I should have a rust problem after 5 years.

My 4- to 5-year-old Whirlpool Cabrio 6300 began to display errors recently. F1 was the 1st error code I encountered. After giving the washer a hard shove and rocking, it began to work properly again... for a while. I noticed on some large loads that I was getting an LD Long Drain error. I could hear the pump running but with little water flow. Eventually, it would time out and give the LD error. A service tech was called and determined that the water pump was defective, although the impellers inside appeared okay and had no foreign objects to impede its spinning. After spending $225 for the service call, the LD error resurfaced about an hour after the tech left. Tonight I got the F1 error again, and once again the washer responded to a sharp rap. The replacement control board, which the F1 error code involves, is $220 plus labor. $440+ for a repair to a $600-$700 washer? Im going to dissect the main control board tomorrow and look for loose or corroded connections. I cant understand why the LD code occurs when I can hear the drain pump running... just very little comes out. Other times it empties like Niagara falls... I cant understand why it works sometimes and fails others. The pump is either on or off. It doesnt have multiple speeds as far as I know. Im not sure what to do next... probably try to re-sell the new pump that was installed to recoup some of the money I paid for a non-working Cabrio. This seems to be a very common occurrence.. Have any class action suits been mentioned? If so, please feel free to contact me.

Bought this model from Bad Boy in 2006 and just after the warranty ended the problems began. We kept getting the F1 error code so with a little internet research we found it was a known problem with Whirlpool. I contacted them and was told they knew nothing about this issue being nationwide, however I emailed them copies of the complaints and responses. They sent out a technician who had to replace the motherboard free of charge. Next issue was a loud noise coming from washer sounding like a jet plane taking off. Hubby ripped machine apart to find the bearings blown apart and in tiny pieces. We ordered new ones and also found that when the new ones arrived they came with a tube of grease and a sealer to use so water would not get in later and cause more problems. Funny there was no sealer on the original bearings.Next the lid lock finally failed, ordered a new one but did NOT install it back into the machine, now it sits beside the machine. In case it fails again we will have total access to the laundry this time. Finally the UL error code keeps coming up. I refuse to put any more money into this machine again so I am allowing hubby to fix it if he chooses, whichever way he wants as long as no money is involved. So right now we have bungee cords holding the suspension rods tight to help with the uneven load code coming up all the time. Personal thoughts - DO NOT BUY WHIRLPOOL washer/dryers. They are crap and the company just does not care and they try to lie their way out of repairs if people have not done their homework.

I bought a Whirlpool washer and after a few months it started acting up when spinning. I contacted your so called customer service and they gave me the runaround. Told me I wasnt loading it right. Im 60, I know how to load a washer. Well it got worse and worse and finally went kaput. Its going to cost over $100 to fix the springs and I was told it was your lemon and all that brand was bad. I will never buy another Whirlpool product because you wont stand behind them....

On December 21, it became clear that I needed to replace our 13-year old Rheem water heater. We decided to buy one from Lowes, 36 miles away and have a handy man install it. He installed the new Whirlpool 50 gal gas water heater with a 12-year warranty on Friday, the 22nd, but could not get it to stay lit. He called Whirlpool to troubleshoot. They said it could be one of two parts and that they would ship the parts on the Monday after Christmas. He asked who would install and they recommended a local plumber. He called that plumber but they indicated they did not do Whirlpool warranty work and would have to charge.On Monday, I called Whirlpool and was assured the parts would be shipped that day for overnight delivery. I confronted them about the local plumber not doing their warranty work so they set up an appointment with a company called A&E for Wednesday morning. On Tuesday morning, I called Whirlpool to get the tracking number on the parts and was told that they did not get shipped on Monday as promised but would be shipped that day, arriving by the end of the day Wednesday, too late for the appointment for installation.By Tuesday night, my wife got on this site and was appalled to read the numerous identical complaints. I decided that Wednesday morning that I would hire a plumber to remove the Whirlpool and install another so we would not have a lifetime of problems from Whirlpool. The plumber installed a different water heater. It started right up and we have had no problems since. I got an R or RA number from Whirlpool which I think they only gave me because the parts had not arrived on time and I returned the piece of ** to Lowes for a refund. Lowes has a seven-day return policy of these.

Update Review on 10/15/2020: New refrigerator 12/31/19. 4/27/20 Fridge terribly noisy, called Whirlpool directed to local provider. 5/5/20 Fan replaced, drawer clip broken. 5/11/20 Drawer repaired. 5/21/20 Fridge not keeping up, repair company said new compressor needed. 7/6/20 After numerous calls and literally hours on hold with Whirlpool compressor install but still seemed noisy. 9/30/20 Fridge partially cooling, no ice and water dispenser not working. Repair company ordered new evaporator cover and UI panel.10/15/20 Neither the repair company or Whirlpool know when the parts will be delivered. Whirlpool has no record of their being a service call or parts ordered. I talked to one rude, unhelpful and uninformed service rep. After following their instructions and using their recommended warranty provider, they claim not to have the issues in their system and cant be used to determine the repair/replacement of their unit. He indicated, You need 3 major repairs in 30 days to get a replacement fridge. It took them 6 1/2 weeks to repair the compressor. How can it break that many times in 30 days with that bad of service. Nothing is repaired in 30 days. The current rep seems to care and have a working knowledge. She is sending a request to determine when a part might be delivered. She couldnt give any indication of when the part might be delivered to complete the repair. Days? Weeks? Or again Months? An hour and a half on the phone with very little progress. New refrigerator with 3 major repairs and one small one in 9 months. Terrible refrigerator and extremely poor service! Go with another brand.Original Review: Refrigerator new in January 2020. The first issue was an extremely loud fan.It was replaced. While being repaired, service tech broke a tab on the door. (It happens) Another call to replace the tab. During May I notice its not making ice and freezer isnt keeping up. Lose all items in freezer. Now the 4th call on new refrigerator, tech says needs a compressor and orders while at my house. Soon the refrigerator isnt keeping cool. Now 34 days later, still not fixed. Whirlpool service provider blames Whirlpool. Whirlpool says they are shipping compressors but cant exactly say mine is delivered. Apparently, 4 service calls in 5 months and over a month with a totally broken refrigerator is their bar for a good product and service. Neither their approved service provider or Whirlpool care in the least. Awful service. Try another brand!

We had the unfortunate experience of purchasing a Whirlpool product from Lowes. During Memorial Day weekend we came home to a freezer full of defrosted meat. After having to throw away 1/3 of a steer that we purchased from a local 4-H students project due to the temperature of the meat and not knowing how long it had been at that temperature. I called Lowes and they said there was nothing they could do for me since the freezer was over 1 month old. It was right at 2 months. (Purchase date - failure date). They advised me to call Whirlpool directly and gave me a number to the warranty technician. The warranty technician came and immediately found the problem. The defrosting connector was not plugged in when it was manufactured. Clearly a manufacturer issue. I called Whirlpool to find out how much of my over $1500 of meat they would cover. They told me they would not cover any of the loss. Then they offered me a 1 year extended warranty for free for my Inconvenience. What a slap in the face. Why would I need a warranty or even a freezer for that matter since I no longer have anything to put in it. Needless to say I will no longer purchase any products from Lowes or Whirlpool.

My oven was 11 months old when I tried to use the self-clean cycle for the first time. 2 hours into the 4 hour cycle, the oven completely shut down, door locked shut and no lights on the control panel. The repair tech came out on a warranty repair call (no charge), explained that Whirlpool does not use a thermal protector rated for a self-cleaning oven and that it blows every time. He then proceeded to replace it with the same thing because he is only allowed to put in the recommended part, which is not rated for the high temp cleaning cycle. So the oven is usable, but not the self-clean. Since I am at the end of the 1 yr warranty period, even if I were able to get Whirlpool to replace the oven (ha!) there would be no warranty because I only get the original time limit. So if I had a new oven and it blew out, it would not be under warranty for fix/replace. The repair tech said this is a COMMON problem with Whirlpool self-clean.

The water dispenser tube cracked and split off near the dispensing end, making the dispenser unusable. Not a consumer repair, by any means. Refrigerator is only a year old. I had a similar parts quality issue with a Whirlpool dishwasher. I will never purchase another Whirlpool appliance, and will advise all to avoid as well.

I just bought my stove four years ago. Every time I want to bake something, I have to run a fan on my stove because it overheats and shows an F2 error message. I then have to unplug it, leave it unplugged for 20 or so minutes. Once it cools down, I can plug it back in and use it. I have to go through this every time I use the oven. Its annoying and I lose a lot of food because sometimes, it just wont work. Idk what to do!

Need to arrange shelves for better storage!!! Ive not had any major problems with it so far!!! I need the rubber seals on the freezer and refrigerator door replaced!!! Other than that its alright!!! Im hoping it lasts for a long time!!!! On disability and be hard to replace!!!

My model # is WTW4800BQO. Purchased 05/20/14 and, under warranty, had repair come several times and they finally supposedly replaced the brain of machine and said nothing further could be done. So all this time I operate the machine manually - timing everything from wash to spin. On all cycles I have to manually - actually turn off machine when first wash is completed and reset to rinse and spin otherwise it only partially fills and drops the water right away on the 1st rinse (besides also dropping water on 2nd rinse). Also I came home one day, after completing a wash load earlier, and found the machine filling up with water automatically so now I always have to be sure the machine is unplugged when washing is completed.

Hello, Here is our story. We bought this refrigerator Whirlpool - 26.2 Cu. Ft. 4-Door French Door Refrigerator through a local reputable retailer. After 16 months we started to have problems with ice melting in the ice bin. We continued to have problems related to cooling/freezing within the refrigerator to the point where almost all the major parts were replaced. The good news is the dealer negotiated with Whirlpool to have all repair costs covered after the first visit. I asked about just getting us a new refrigerator and was told Whirlpool requires a part to be replaced 3 (THREE) TIMES before consideration.In summary, the refrigerator could not be fixed and was condemned in agreement with both Whirlpool and the Dealer. Here is the interesting news - since the refrigerator was out of warranty (12 months and now we are at 18 months), they are requiring we pay $600+ for the replacement. Buyer beware - either pay for the extended warranty or risk having to be inconvenienced by having your refrigerator unavailable for days or in our case, weeks!

In October of 2014 we purchased our beautiful Whirlpool WRF990slam00 refrigerator from Lowes. We were super happy to have this big beautiful piece of equipment in our kitchen. From the start it ran a little loud but we were assured that this was normal. It seemed to function pretty well until 3 days after the one year warranty ran out. First thing, opened fridge door to a waterfall. Ice machine apparently was no longer working and 2 days later the fridge and freezer both stopped working and blowing warm air.Everything in the fridge and freezer had to be thrown out. I started making calls on November 2nd to see if Whirlpool would stand behind their $2,000 product and make good on repairs. It is now December 17th and we are still without a fridge. Not sure right now what is happening and I am afraid to call as I am sick to death of the whole thing. All I want is a fridge that works! Not too much to ask after spending $2,000. I am saving you the gory details as it would take me 10 pages but I have made SEVERAL calls. I hope to have Whirlpool step up and do the right thing but, I am not going to hold my breath.

Although we live in Canada, we purchased our slide-in oven at Sears Roebuck in Buffalo, NY only because of the size availability only in the US (actually, the unit was manufactured in Canada as we found out later!). Obviously, this created another problem since the unit was not underwritten by Canadian Electric codes, Sears Canada repair would not touch it! Once installed, it worked great until the first problem with the oven quitting after self-cleaning. It is the second time in 3 years that both the thermostat and the sensor went in this RBS245 slide-in oven. Once the self-clean cycle completes (quite smelly!) and cools, the oven does not operate rendering the oven useless. First time, in 2009, Sears repair only suggested (since they would not do repair on it for reasons stated above) which parts could be faulty: Timer, sensor, thermostat or elements. It was thought to be the electronic timer unit, which was replaced at a $215 (needlessly) because that was OK. Both thermostat and sensor cost $150. Even the elements were replaced, $52. The second time, just a week ago, exactly the same happened. I replaced the 2 items: Sensor and thermostat at a cost of $154 and the oven worked fine again. I called both Whirlpool US and Canada, but no one could/would give any answers why this happens.So far, it cost $600 in parts to repair! This is nonsense from a company that has had good reputation and record. Obviously, that is changing! If Whirlpool cannot engineer a product that works as they say it does, they should close the shop! Reading here, there are others who complained with the same problem. It is time for Whirlpool to come clean!

Brought brand new. Had for ten years. Still going strong. Matter of fact all appliances are Whirlpool. Dishwasher, stove top, oven. I like the sharp clean look in my kitchen. Easy to clean!!

Model no. WTW4950XW is a piece of pure junk. Bought this machine 2yrs, 4 months ago. I just replaced it and to be sure not with another Whirlpool. The machine went out. Just quit. Nothing on control panel (computer). Didnt call for service tech as this machine has been crap since I bought it. Tried to return it but couldnt after I first used it. It would only give hot water on 2 cycles and that was on bulk or delicate. The regular cycle would only give warm but actually it was cold. Not enough water for 6 pieces of small clothes on regular. More water on delicate. Didnt wash very well. Clothes were not really as clean as they should have been. I used to only buy Whirlpool appliances but have now switched. They are bilking the consumer with subpar machines.

We bought the over-the-range Whirlpool microwave, model #WMH53520AH-1, about four years ago from Pacific Appliance Sales Kitchen and Home inside a Best Buy store in San Diego. The Magnetron and Diode have malfunctioned and been replaced. Now the plastic around the door is falling apart, cracking, and splitting. This is unacceptable, poor craftsmanship, and low quality for the price of this Whirlpool appliance. This needs to be reported to the company and properly addressed. Until then, were staying away from any Whirlpool related products. We also own Cabrio W/D. The washing machine has had problems from year one. Im submitting a separate review for this appliance. Consumer beware!

I bought new and both have broken over and over. The oven takes forever to heat up. The fridges ice maker broke and then the defroster in the fridge side broke. Dont buy Whirlpool.

I am very reluctant with online product feedbacks. But here is one story that needs to be told. I purchased a Whirlpool 3D Split AC 2 years back (and hence the product is out of warranty). The product quality is so bad (and unreliable) that within 2 years the coils in the Outdoor Unit have started to leak. When I requested for service visit the technician (so called) came over and did a wet service and took the fee (without an invoice). And assured that the AC would start to work fine. Within a week we realized that the AC is not cooling enough. Again a service visit was called and this time the technician (supposedly) diagnosed the above problem. The repair cost told to me is to the tune of Rs 10,000/- for a product cost of Rs 36,000/- (or so) bought just 2 years back. Does anyone in Whirlpool understand what QUALITY means??? Does anyone understand VALUE FOR MONEY... This aside I have a 2 Tonne Whirlpool AC, 350 l Whirlpool DD refrigerator and a Washing Machine... I think its time for Move over WHIRLPOOL and HELLO MITSUBISHI, BOSCH, HITACHI... End of a great consumer brand...

I have had two Gold Series dishwashers before but the model number I used had been discontinued so I purchased the W10491035A about a year ago in 2013. It has to be the worst dishwashers I have ever had and we have used them for forty years. Its loud. It won’t dry the dishes, and unless you wash I dont mean rinse, most of dishes are not clean, and that is with the recommended detergent. Whatever you do I would suggest not buying this dishwasher. I dont even know why they would offer a machine such as this.

It has performed perfectly for the past eight or nine years. Only problem has been little plastic parts broke that held one big drawer that we may have overloaded. Door shelf plastic part holding it on... broke also.

Right from the start of buying a new suite of Whirlpool appliances, the light over the range burnt out. We figured it was just a bad bulb so we replaced it. Soon it burnt out again, replaced it again, then again it burnt out. I finally called Whirlpool about the problem and found out it is the electronic panel that needs to be replaced... Of course at a full charge to me! I am so over WhirlPoo, (yes I spelled it that way on purpose) every single appliance has had issues. I have just lived without a light over my range because fixing it is more expensive than buying a whole new microwave. Never again will I buy any WhirlPoo appliance!

I have had my machines for years, and always buy Whirlpool. So far so good, had to replace my washer and dryer approx 11 years ago and still ok no problems yet. Wish I had the money to buy one of those bigger ones someday.

Cabrio washer broken lid, asked WP to fix warranty. They offered $250 off $500 Amana washer. Said just send me the new lid that would cost me $210. They said no. Asked if they would send me metal lid with hinges less than $100 they said no. Told them I was not going to spend more money with WP, my turn to say no. If you are wise dont buy WP products...

This is an AMAZING dryer. Probably the best I've ever used. My husband & I live in a mobile home so our main reason for purchase is the fact it is VENTLESS & it's compact. The dryer is so quiet. You can hardly hear it with a tv going. It doesn't take any more time to dry than another modern dryer. The end result are damp clothes, however there is enough steam and heat left in the bin at the end of the cycle to where if you fluff the clothes they'll be dry in a matter of seconds. The dryer acts as a dehumidifier by capturing moisture from the air it uses. All the features are up to date and easy to figure out. It's worked extremely well since we've had it and I'm happy to say we LOVE IT!

Purchased Whirlpool Duet wfw9550ww00 in 2012 from PC Rich, who purchased machines in 5/11. Product stopped being made 5 yrs prior. Of course I did not know until my washer went and had service come to my house. He explained prior information, looked at my machine for 2 seconds and said someone put in a heavy load that machine was not able to handle and 2 belts broke and guts of machine are destroyed. Its a $799 fix, not including labor, youre better off buying a new machine. How does he know thats the reason for breaking??? The machine is 2 years old, not a scratch on it!!! Unbelievable!!!! Then states thats $114 for the service call. $114 for 2 seconds!!! Im absolutely furious!!! Whirlpool has a new program (if it helps anyone), if your machine is fairly new they will give you a invoice for 1/2 off a new Whirlpool... Take it from there. There should be a tremendous action lawsuit, look at all these complaints...

Got a fridge Friday night setup, and was not cooling as of Sunday still. Called Best Buy who we got it through and they sent someone out first thing Monday AM to look at it. Per the Whirlpool agreement, the first year has to get serviced through them. Finally got a hold of their service support to get someone scheduled to come on site. 11 days later was the earliest appointment, and they just expected me to deal with no refrigerator for 11 days. I asked of other options, what wait times would be after Whirlpool comes out in 11 days to deem it broken and they repeatedly said I cant give you any what if answers for anything. Were no help at all and just expected me to figure out things for at least 11 days on a brand new 3 day old machine that is broken. The absolute WORST customer experience ever and refuse to buy from them again. Thankfully, Best Buy has a return window so were completely returning it and going with a different brand.

Sounds crazy, but the outside of my stainless steel door is all dented. I live alone and one day noticed that it looks like someone body slammed my fridge. Is there air in the door panels that could be escaping or something like that? Anyone hear of this?

I purchased this Whirlpool washing machine in July 2009. The repairman just gave us a $1400 estimate for repairs due to failure of bearings. This is an energy efficient, expensive appliance that we expected to last for years and we feel that 2 1/2 years of service is unacceptable. We did not purchase an extended warranty and Whirlpool said they would help with the cost of parts - not labor. We cannot afford to repair a lemon and so purchased an LG front-loading washing machine today. Hopefully we will have a better experience with LG as we will not be purchasing any more Whirlpool appliances ever.

Mtf18 defective refrigerator - The unit is 2 yrs old and about 6 months prior to 2014 I could not keep ice in the refrigerators ice (freezer) and the appliance compressor ran 24 hrs. a day without recycling or stop. I did not purchase an extended warranty, after all, Maytag the dependable company. The lonely Maytag repairman. Right!! The unit cost $$700. and is now an anchor. You cannot repair the compressor, only replace it...

I bought a Whirlpool 5-burner gas range with double oven at a cost of $1700. Almost immediately, the finish above the oven started cracking and now is starting to chip off. When I contacted them, they stated cosmetics were only good for 30 days. We had just moved and were getting settled so we didnt use the range much for the first 30 days. I am very unhappy with this product and also unhappy with Sears for their lack of effort.

My fridge is less than a year old. Ive had issues with the part where the ice comes out to fill the trays. Now, I have no ice at all!! My product is less than a year old and this will be the third time Ive had to have someone out to fix it. I called corporate to ask them to stand by their product and ask them at what point they would just replace the whole fridge! The girl I spoke to never once said, Im sorry for your inconvenience! I now have to go without ice for a whole weekend and again wait around from 1-5 p.m. in Arizona with four kids to have ice!!! NOT HAPPY AT ALL!!!

Whirlpool Dryer Model #108409 - This dryer has given me problems within a year of purchasing it. I thought that I was investing into a good product by paying more money, $1677 to be exact. Technicians have been to my house on three different occasions and yesterday the repairman wrote that the dryer in not repairable. Badcock Furniture store in Hinesville, Georgia said that they can do nothing. BWG, who is responsible for the warranty, wants to charge me to have it repaired even against the report of the repairman saying its non repairable. VERY FRUSTRATED WITH WHIRLPOOL... I will never by another Whirlpool product. I bought this product in April of 2012 and it did not make one year before it started giving us problems. The repairman also said that the dryer was probably dropped in transporting it and it could not be detected from just looking from the front view.

Purchased Whirlpool side by side June 2010. Within a few months realized major problem with ice maker. Reservoir on door would leak and freeze inside the door. Service man out at least twice, advised to maintain service contract as would continue to have issues. It still leaks, freezes up and does not dispense properly. Now the inside liner of the refrigerator is cracking and neither the warranty company nor the WHIRLPOOL Manufacture Co. will stand by their product. It is my intent to warn as many people as possible, so they will not have the same bad experiences.

I have been buying Whirlpool appliances most of my married life. Our most recent washing purchase is the worst machine I ever owned. I have ruined more clothes, rugs, sheets and towels, etc. than I ever have in my 45 years of doing my own laundry. In fact, I do not EVER remember a washing machine destroying any of my articles. I just pulled 2 almost new rugs out of the washer only to find they have been destroyed! I am pretty sure it is the extremely fast spin cycle that is destroying my items. I know it cant be the agitator because it doesnt move fast enough to even clean the clothes. And the stupid load sensor is absolutely worthless! It does not dispense enough water to even cover the clothes let alone clean them. Go back to the old machines that did their job without destroying anything and actually cleaned the clothes with an amount of water that I chose. I ABSOLUTELY HATE this machine.

Whirlpool washing machine model WCW4950XW2 - We have a barely two year washing machine that we purchased at Best Buy and it no longer drains or spins. After $100 repair call we were told that this is a common problem with this model. It is a transmission problem, and with the way the machine is built a repair person cannot get into the transmission to fix it. He suggested we buy a new washing machine. This is a travesty on so many levels! If whirlpool know it has a problem it should offer a partial refund for the purchase of a newer better machine. I keep thinking about what our landfill in this world look like with the proliferation of appliances that are engineered to last a year or two. I can guarantee you I will never purchase any Whirlpool produce again, and I will research whether other brands are associated with the whirlpool brand before I buy it. Sad that a once good company has gone to hell.

Purchased a Whirlpool double oven (WGE745COFH) in September 2018. It is now May 2019. After 5 service technicians verified the erratic temperature fluctuations in the ovens, Whirlpool insists that a +25 degree to -25 degree fluctuation in a heating cycle is normal. The motherboard was changed 3 times, and the sensors were changed 3 times, including hard-wiring the last set of sensors. I called Whirlpool and customer service says that is normal. Ever tried baking at a 350 degree setting that fluctuates from 375 degrees down to 312 degrees while trying to maintain a 350 degree setting? I understand there has to be some fluctuation, but either it took a lot of extra time or burned my food consistently. Ridiculous.So, with the help of wonderful people at Lowes (where I purchased the double oven) Whirlpool is refunding my money and Lowes has taken back the slide-in double oven. In my quest to replace it, multiple appliance sellers have told me that all the new ovens having motherboards and sensors have big fluctuations in the oven heating cycles. I find that unacceptable. My husband and other family members have worked daily in an industry where temperatures were critical. They used ovens that could maintain temperature within 5 degrees of set temperature with analog controls. The home consumers are being ripped off with cheap, sub-standard parts making throw away appliances and getting away with it. What do I buy? Havent figured that out yet, but have purchased a countertop toaster oven that bakes beautifully.

Whirlpool duet - I have had this machine for 4 years and have gone through as many door gaskets. They rip in no time causing damage to clothing and with the leaking damaging my wood floors. A definite do not buy!!!

This is the worst product (Whirlpool Cabrio Washer) I have ever purchased. I paid $999 for it new. I had to have it repaired at the cost of $500 at just two years old. My sister bought and had the exact same repair needed. I used to trust Whirlpool but not anymore. I wont buy Maytag either since it is a Whirlpool product as well.

I purchased a whirlpool duet washer & dryer several years ago. In the 3rd yr or so, the dryer kept shutting off with beeps prior to clothes dried or cycle completion. Whirlpool gave me an option for an extended warranty given that the orig one had long ended. I purchased it - a one year warranty. In that year I have had technicians to my house 6-7 times to diagnose or swap parts. They eventually swapped all 3 boards on the dryer. It still shuts down before clothes are dry. Whirlpool tells me that they outsource this service and take no responsibility for either their lemon of a machine nor their lemon service company; Alliance Repair. I would like the money back for the extended warranty so that I could buy a new dryer and all I get is a runaround from both the service company and whirlpool. I will never buy whirlpool again and advise anyone out there to also not buy their machines.

We had our microwave and stove delivered in October, 2015. We had 4 deliveries of the microwave. The first two were damaged, the third needed a new fan motor and the door was not straight. They wanted to send parts to fix but we could not see spending all that money for a brand new microwave to have parts put in. I complained a lot to both Whirlpool who would not replace it and ABC Warehouse who finally agreed to replace it with a brand new one. The 4th is good. (so far).Our stove has a flaw in the glass top, the drawer doesnt close properly, and there is a piece of metal sticking out from the lower right side of the oven door. ABC says they cannot do anything about it and Whirlpool says it is under a parts warranty so it has to be repaired. I even spoke to supervisor Kimberly at Whirlpool. Got same answer. We are very angry and disappointed. As I told the Kimberly, Whirlpool got every penny they asked for. We paid for brand new in perfect condition and got a stove that needs fixing. We will never recommend Whirlpool as a Company for appliances and based on all the negative reviews Ive read, neither will a lot of other people.

The interior has an excellent layout and accommodates our oversized dishes. The racks operate with ease. The outside appearance is tastefully done and the noise level when in operation is very low compared to other brands we have owned. We are pleased with the overall operation of this unit and would recommend it to others.

My $1800 French door refrigerator is only 20 months old and the ice maker has quit working. They sent out a repair person 5 times and replaced parts three of those times. Now they are saying it is unrepairable and are refunding my contract fee of $345 and leaving me with a broken ice maker. When the problem started it was making ice just not dumping it. Now it doesnt even get water. Throughout this all, two months, I have had to constantly call them to find out our next move. They say someone will call me in 2-3 days but they never do. One of The last people I talked to said, Well you can still keep food in it. I dont feel that is reasonable considering I bought a refrigerator with the ice maker in it. I finally called Whirlpool corporate instead of the service contract people to see if anything could be done and was told someone would call me back in 2-3 business days. Well its been a week and big surprise - have not heard from anyone. It is looking like we will have to purchase yet another refrigerator in less than two years. The service people I talked to were rude and really didnt seem to want to help at all. I believed when I purchased this Whirlpool product that they were a reputable company. Sorry to say that is not the case at all. I dont know if the refrigerator is really unrepairable or if they just gave up trying to find the issue. Seems hard to believe a basically new appliance cant be repaired.

Best microwave for your money. It is very quiet and easy to use. This microwave is very sharp looking and comes with all the bells and whistles that you need. I like the potato setting. You put your potatoes in and it will ask you some stuff and you press the button.

I have had my Whirlpool side by side for over 12 years. The 2 minor problems it has had, the repairman replaced the parts and she’s working great. Hope I’m not cursing it. Whirlpool 19.8 cu ft. Model EDOGTK.

Avoid Whirlpool at all cost. I have had the GSS series, which was horrible. It was declared unfixable by service after 2 weeks of ownership. It was replaced with a similar WP model WS series and was told it was basically identical to the GSS series except for some cosmetic differences (They do look identical and yes, it’s just as horrible as the GSS.). The first one was defective from day 1. It was replaced and assured the next one would be thoroughly checked out prior to delivery. Obviously, nobody did this (was still in box and never opened). The fridge arrived and had the same exact defects as the previous units. Service literally said these were junk and they had nothing but issues with them that they simply cannot fix, and issues Whirlpool is obviously aware of but will not admit to, nor back up their products. Service literally told me to avoid WP at all cost or I will have nothing but non-stop issues and non-stop service calls and the fridge will still not be fixed. I purchased the extended 5 year warranty that clearly states that the fridge will be fixed or replaced if deemed non-repairable. Mine was! Yet, neither Whirlpool nor the retailer will do anything. I was literally told Take it to the dump and go buy a new fridge by both Whirlpool and the retailer. My purchase was less than a year ago. The 3rd fridge has only been here 3 months. They took my $1,500. They took my money for the extended warranty. It has been declared non-repairable, yet Whirlpool’s and the retailer’s response is Too bad, we are keeping your money, not honoring the warranty. We don’t care if it’s non-repairable. Take it to the dump and buy a new one.This is new! The money it cost, the money for extended warranty, the money for lost food, the money for lost wages due to having to be here for repeated service calls, the huge amount of time spent using hair dryers and everything else under the sun (this fridge must be baby sat and monitored pretty much 24/7 due to more issues than I can list). The fact this fridge has taken over my life, with freezer and fridge unusable (totally unusable, it has taken over my life, but I still can’t use it and spend a fortune getting take-out food) is just shocking, but more shocking is the fact neither WP or the retailer (the blue one that starts with an L, ends with an S and competes with HD the orange store) will stand behind the product or the warranty and instead is telling me to flush multi thousands of dollars down the drain and take my new, with extended warranty, to the dump and buy a new one. Calls to both companies only led to more wasted time and frustration.I don’t even see how this can be legal. They happily took my money. They fully explained how I needed the extended warranty in case something like this happens and assured me the extended warranty would protect me in case something goes wrong for 5 full years. They will replace it with a new one if un-repairable. Yet in less than a year, Ive gotten 3 defective ones with the last one only 3 months old with the first service call made on the day after delivery, but I’m supposed to throw all this money down the drain, take my new fully warranted fridge to the dump and buy a new one?!Shocking and not something I can afford to do. If I could afford it, I would get this thing out of my house in a heartbeat and buy something else, but I’m not made of money so this is not an option. Not sure what I can do other than to warn others to avoid Whirlpool and avoid the retailer (L---s). I’m just in shock and to say I’m upset would not even come close to describing my utter disappointment and frustration with both companies and this whole ordeal (never ending nightmare is more appropriate).

Whirlpool Electric Convection Range - We purchased a Whirlpool fridge, range and microwave, I am finally sending my review after another of many frustrations with the AquaLift self cleaning oven. NEVER, NEVER buy one unless you love cleaning your oven. The temperature goes to 160 for 40 minutes, it does nothing to clean your oven. I called the co. we bought it from. The fellow said, Oh you should clean your oven weekly, really there are 2 of us and I use the oven maybe 2-3 times a week without spillovers. When I do have spillovers I use the AquaLift waste of time, then have to spray it down with Affresh Spray the co. I bought the range from recommended, still have to scrub hard to remove built on spills. Save yourself the money and frustration. Buy anything but a range with AquaLift self cleaning.

We have owned Whirlpool Oven/Range for 3 years, and about 4 times a year, on oven setting over 400 degrees, we get an error message, beeping, and the oven needs to be reset. We also own other Whirpool appliances, and caveat emptor. Buy another brand, please.

I purchased and had professionals install a Whirlpool 30-gallon water heater in 2007. Since that time I have had issues with the unit not staying lite, but have been able to deal with it myself. Then in November 2011, it wouldnt work. After paying a plumber to come out and check everything, we got on the phone with Whirlpool who goes through their generic checklist, and after all that they agreed the control was no good. They sent a replacement part out at which time I had to pay to have put in. Now, March 2012, the same thing is going on with the unit. Customer service is their same polite self and have to go through their checklist, but unfortunately we were cut off. This was followed by calls and trying to get the same operator, who was supposed to call me back. It didnt happen. I then called and was hung up on. Finally, I had to work with another operator who again wanted to go through her checklist! She finally agreed the same control unit must be bad and is sending me a new one so I can pay to have it installed! They will not admit the unit is bad and replace it completely. I guess when buying Whirlpool you need to understand they dont back their products. It appears to be normal that a control unit from Whirlpool only has a life expectancy of 3 or 4 months. Last Whirlpool I ever buy!

Do not buy Whirlpool appliances! Save yourself the trouble. I have a Whirlpool free-standing gas range that I bought when I purchased my house in June 2008. Just the other day, the oven stopped working. When I went to turn the oven on, I can hear a clicking sound but the burners in the oven do not ignite. I called Whirlpool and they offered to send someone out to fix the problem. By the time someone comes out and charges me for parts, labor, etc, I will probably have paid half of what I paid for the range when it was new! I also had the same thing happen with a Frigidaire refrigerator last year! The bottom line is that brand name appliances are not built the way they used to be. I am actually looking at buying a Samsung or some other model and try my chances with them!

Weve been in this house for almost 4 years so the dishwasher (Whirlpool WDT790SAYM) is no older than that, maybe even 2.5 since I think I got it home in my CX-5 which is 2.5 years old. Anyway, never really had a problem with it and we run ours maybe once a day or twice in a row every 3 days. Last night I remember running a load and this morning noticed the dishes were dirty but the inside of the tub looked clean. So I plop another pod in and tried to run it again and sat there and watched it. It filled up with water but then nothing. After 20 minutes I opened the door and steam came out so the heater element was working and there was water at the bottom. I tried various things but nothing. Canceling still works.So either I try to get this fixed, or buy a new one. This wasnt a cheap dishwasher either. My wife balked when I 1st bought it considering she thinks a $300 model is better than most of these $500+ models. Right now I cant argue with her since we just replaced an expensive Samsung washing machine that lasted maybe 5 years. Theres another review of this model on these forums and the person tried to get it repaired many times and it appears maybe the same thing is happening to us. I wont go down that road considering repairs like that exceed the cost of a new dishwasher.

From day one I was not happy with the new auto fill washer, I was told I just needed to get used to it! Well I have tried every cycle available and no matter what I try cloths don’t come out clean, using the deepwash cycle Sheets on top were still dry once cycle was completed!! Give me back my old washer! Washed much much better.

After buying the best washer and dryer out there, I have found out that they are not. Thank you Whirlpool for taking my $2000 and giving me a junk. I know that you do not care one bit. Never again.

We purchased our fridge February 2017. It stopped working September 2018. It wasn’t staying cold. Under manufacturers warranty a repairman was sent out to assess the problem. They had to order the part that went bad. A week later the came back and “fixed” it. Total time missed at work 1 day. It stopped working again April 2019. It wasn’t staying cold. Under our Lowe’s extended protection plan a different repairman was sent out to assess the problem. They had to order the part. A week later they came back and “fixed” it. Total time missed at work 1.5 days. Yesterday (July 2019) we noticed it wasn’t cold AGAIN. Called Lowe’s and was told they could call it a Lemon and replaced until the 4th time it needed repaired. They would need to send out a repairman and assess the issue and make a repair. Our 3 yr extended protection plan expires February 2020. So we’re probably not going to make it Lemon status within the warranty. The fridge is French Door Bottom Mount model. Do NOT buy this refrigerator!

After doing much research on refrigerators, I chose the Whirlpool with the French doors and bottom freezer. Within a month, I had to call the repair service. The freezer made a thick layer of ice on the bottom, wouldnt shut properly (I had to keep a heavy box in front of it to keep it closed) and frosted over all the food in it. On his second visit, the repair man told me that the company knows about the problem, that there was a problem in the design of the appliance, and created a piece to be installed in the machine to alleviate the problem. The problem has not been fixed with that added piece, and the repairman has been here a few more times. Now the freezer just randomly stops making ice on top of all the other problems it has. The retailer would not take the fridge back, and I refused to buy an extended warranty for an appliance that the company themselves knows is a lemon.

I purchased a Whirlpool gas water heater for one of my properties that developed an issue outside of the warranty period. My initial CS complaint is with Whirlpools IVR system, which was far less than a desirable experience. After tricking the system, a CS agent answered promptly but was not able to address my concerns. I asked to speak to a supervisor and received a return call from Chris within minutes. I found Chris to be patient and understanding of my issues. Chris promptly assisted me with my issues and offered an equitable resolution. Chris is whats right with American companies and domestic customer support.

I purchased a brand new fridge in July of 2014 (model wrf990slam00) hoping refrigeration repairs were now behind me. They were not. The ice machine did not work from day one and they knew it was defective when I called so they had someone come out to replace it. Just over a year later it is not working again and my freezer will not freeze either. They tell me I am now out of warranty and any repairs going forward will be out of pocket. Congratulations Whirlpool. You make products that last a whole year. Do not buy Whirlpool. They could care less about you or the quality of their products.

We have put hundreds of dollars in service calls and parts on these items. I bought them because they were supposed to be good choices. NO way! I have replaced motherboard in washer, belt and sensor in dryer, the washer has had mold in it since week one. Ive tried to clean it but just keep coming back. All my clothes smell like mold and I already have lung problems! Cant afford to buy new right now. But last month my dryer started making terrible banging noise and so repairman says I need another part! I bought the part more money! Just to have it quit again! Now the barrel split! I dont think I should have to pay the money I did for this set and surely shouldnt of had to replace so many things that went wrong or put up with the sewer smell from the washer!

We purchased a new stainless steel Whirlpool refrigerator in February 2015. Within the first few days the fridge door handle broke off. Not that we have super human strength in our 60s but the handle connection is a very thin plastic. We put it down to the possibility that the warehouse or shippers may have banged it and perhaps we just didnt notice the initial crack. The handle was out of stock so it took 8 weeks before the new one arrived. This week the freezer door handle cracked! Same problem - cheap plastic handle connector doesnt withstand the vacuum seal. Whirlpools handle connection to the door is comprised of a 1/8th inch thick by 1/4 inch square piece of brittle plastic. This is screwed onto the door. In reality this needs to be metal. Enough said… Check out the handle connection before you buy this appliance. You will wait months for replacement parts as they cannot seem to keep enough of them in stock.

Aqua clean does not work. I purchased this range this year not knowing aqua clean was different than a standard self cleaning. I had not use the range since its delivery in June until Thanksgiving. One meal in the oven and the turkey had created staining on the sides and the bottom. I have run the self clean cycle so far four times and scrubbed till I’m blue in the face. The greasy stuff does not lift off and the warranty voids if you use anything else. Have already contacted the dealer to see if I can return this!

Weve had the 3 door model (side by side fridge with chilled water inside and full width deli drawer, freezer on bottom w/ Icemaker) for 13 months now with absolutely no problems. Chilled water inside frees up door for more storage.

Whirlpool gas range model WDF560SAFT bisque color, purchased in June 2020 from Home Depot online. After a 3.5 month wait range was delivered September 12, 2020 and installed. Have used the oven less than 5 times. Standing in my kitchen yesterday and heard a pinging noise, noticed chips of the finish all over my floor, it was chipping inside the top of the oven door, overnight the exterior top of the door was also chipping, bits of finish flying all over my kitchen! Have been on hold with Home a depot Cust. Serv. for almost 60 min. Will attempt to return to a Home Depot. Not sure what to do short of complaining about lousy Whirlpool product. Next time will come to Consumer Affairs and research.

New stainless steel range 5.3 cu.ft. with convection oven delivered by Home Depot on time. Before the day was over the trim around oven glass was falling off. Double sided sticky tape was not holding. Yes its put on using double sided sticky tape. Called Home Depot, once you accept it, you deal with Whirlpool. They must first send someone to look and see. Yes its falling apart. Service tech will order new door. Mind you it will also have the sticky tape. We have also noticed that the glass top has many deep scratches, he will replace that also. A week later still no word, when. Used the oven because I couldnt wait and as it heated up smoke poured out of it and a loud noise from inside. Turned off and pulled out bottom drawer to unplug. Bottom panel had fallen down and undersides were rusted. Only had the stove 3 weeks and its Christmas Eve. Will read reviews first next time. No problems with my other Whirlpool appliances.

It’s a great stove. I love the glass top. Only dislike about mine is that it doesn’t have the self-cleaning option. I’m very weak in arms and have back injury so bending over to clean it myself is not possible.

Whirlpool refrigerator is 2 years old and has LED lighting. Light went out in freezer and dimmed in refrigerator. Requires a technician to replace them with 3 hours of labor due to wiring. Total cost parts and labor $700. Whirlpool has a one year warranty and was unwilling to repair at their cost. Warning - do not purchase any refrigerator with LED lighting that requires a technician to replace the lights.

I purchased new dishwasher, range, microwave, refrigerator, washer and dryer 16 months ago. I have had problems with everything except the dryer! Lowes even traded my washer in for another because it could not be fixed.

I had my washing machine for about 10 days before it stopped working. I did about 4 loads of laundry. We have had 3 repair people come check it out, all referred by Whirlpool. They each had a different theory on why it wasnt working properly. Im now waiting for parts to be delivered and then service to be scheduled. When I contacted customer service, I was told (after waiting on hold for about 1 hour) that it was customer misuse. Ahem, first I heard that, and I think I know how to use a washing machine. I asked to speak with a supervisor. More waiting. Tina (#**) told me she will contact the service company about the parts. I told her to please conference me in on the call because I want to hear the outcome (and I dont want to wait another 1+ hour to reach customer service again). She put me on hold and then disconnected me! Really, all this time and 3 service people... Would be cheaper to just replace the machine altogether. What a headache!

Have a warranty with them to get reimbursed for repairs for a year. Have had to use it twice now for the same part. Customer service told me itd take two weeks to get a certified repairman of their choosing to be reimbursed. Two weeks to go without a fridge is their solution and they have no other repairmen working. So I ask to speak to a supervisor and the representative tells me she wont transfer me out because thats the way it is. Paid out of pocket to get it fixed immediately instead of waiting.

Six months after purchasing my Whirlpool Washer model number WTW5000DW0 I would hear what sounded like rocks in the bottom of spin drum during spin cycles. Then noticed it was taking longer for clothes to wash and sometimes the water did not completely drain. Called for Service under LOWES warranty (the worst people to deal with). Tech comes removes a penny and dime and tells me that is the problem. Leaves. 45 minutes after he leaves there is the noise again. Call and set up for this Service Company to come back. Even though they went out of business prior to the appointment Lowes Service would not listen to me and insisted I stay home ALL DAY for someone who did not show up. Repeated calls to the Service Company resulted in nothing - phone disconnected.So finally after much frustration I am given new appointment with new Service Company - PARRISH. Tech comes in here five minutes and wants to know the sound, I explain. He checks out the unit and tells me it is a major problem and the part and labor will be costly. Best if they just replace the machine. His added comment - I see a lot of this. So if this machine is such a problem why was it not recalled? I am getting a replacement as I have warranty and machine was not a year old when problem started. Lowes Service Contract is another problem but I will deal with that later.

I purchased a Whirlpool catnip washer from Brandsmart in August of 2010. It worked fairly well, but would sometimes need for clothes to be rearranged in order for the spin cycle to complete. In June of 2013, it started to not wring the clothes out completely. It then stopped working. I called a repairman and got an estimate of $550 dollars, but I paid $578 for it.I called Whirlpool and spoke to the supervisor of the consumer concern team. She offered me a fifty percent discount on the parts for the repair. I checked the web to see if anyone else had any problems with this product and found several. I suggest you do your homework before purchasing a Whirlpool washer. I was positive they would do more, since it’s such a prestigious company.

We purchased a higher end cabrio model only 3 years ago. Last year, on about every 5th cycle, the load would not spin at the end. Id have to remove all the wet clothes, set it to drain and spin, start it and wait for it to hopefully kick in. When I do it right, it kicks into the spin mode. I had to quickly press start/stop to unlock the hatch and reload the soaking wet clothes and wait for it to spin properly. Yesterday the same thing happened again. This time, it did not kick in. I ended up flipping the washer over and taking a look underneath. I discovered that the motor was seized. It had lost all its lubricating oil and smoked the belt. Now, my 3 year old washer is sitting in the driveway awaiting a trip to the dump since I got fed up and went out and purchased a new Samsung top loader. I emailed and called whirlpool with no luck. Not impressed. When I went out to buy a washer today the first thing I told the salesman was to stick anything with the name whirlpool out in the trash bin out back.

Washing clothes is a nightmare. I am constantly removing clothing from the washing machine that have been torn and left with holes. I am utterly frustrated. Because the machine is more than three years old, there has been no solution to my problem. I have now replaced clothing items in excess of $2,000. I am always here that they will send a repairman and yet there is still the problem. This machine is costing me too much money. The newer machines have fixed the problem. There is no gap between the drum and the doorway or rubber piece. I want that piece to stop this nightmare. This machine has taken a dream of mine and demolished the experience. I hate washing clothes but more so having a machine at home and then going to the laundromat to stop the chaos with doing laundry at home.

I absolutely HATE this washer! These pics are of jeans AFTER they came out of washer. Its energy efficient for sure...doesnt use enough water to fully wet the jeans. And, yes, I know how to choose the correct settings. See how wrinkled the jeans are? That is what all clothes look like after being washed in this washer. Dryer isnt any better. It does dry them, but they are so wrinkled they look like they were just pulled out of dirty clothes hamper. I was a Whirlpool fan up until this set. I realized before my 30 days were up that they werent cleaning my clothes well. I went back to Lowes & set up a date & time for them to be picked up. Salesman convinced me that I just wasnt use to this new type of Whirlpool washer/dryer. Plus he insinuated I was being a problem customer who was lying about the poor performance of my set. He said they had sold a lot of these W/D and NEVER had a complaint. Dummy like I cancelled the pick up. I would not take another set of these if they were given to me. If I could afford it I would give away this set & buy something else. Anyone still interested in Whirlpool Cabrio W/D after reading my review? If so, Ive got a set I will sale you for what I owe.

We bought a Whirlpool oven in Costa Rica. Wanted a good oven from a reputable manufacturer. Oven has had numerous problems over the past 2 months. Local vendor is worthless and trying to run out guarantee time. Whirlpool U.S.A. says it will not help with problems for products sold outside US or Canada. Fair enough. THEN DO NOT SELL THE WHIRLPOOL BRAND WHERE YOU DO NOT SUPPORT YOUR PRODUCT.

Let me start out by saying that I had a Whirlpool washer that lasted me for over 25 years and done a great job of washing my heavily soiled clothes. One day it refused to run and I tried to get parts for it but it had become obsolete and no parts were to be found for it, so I had to buy a new washer. I chose whirlpool again and let me say that it was a huge mistake. This model is a low water, high efficiency, top loading machine. It has nubs in the bottom that agitate to clean the clothes. The first time that I used the machine, I found that I had made a mistake purchasing this machine. It does not clean the clothes and there is NOTHING efficient about this machine. I have to run the washer twice to clean my clothes and they are still not clean. It leaves soap in the clothes and does not rinse them clean of the soap. What it does very well is extract water from the clothes during the spin cycle. This washer really turns up the high RPM`s on spin cycle. It has ripped apart several of my shirts during spin cycle. Whirlpool really failed badly on this machine. I see clearly now that Whirlpool is not the company that they used to be back in the 1980`s. I still have the whirlpool dryer that I bought back in the 1980`s and it still works very well. To end this story, I loaded up this NEW WASHER in the back of my truck and took it to the scrap yard and I asked them to destroy it in front of my eyes. I wished that I had recorded the destruction of this piece of JUNK and posted it on YouTube for the world to see. I got over $450.00 of pleasure watching the crane operator completely destroy this pile of crap. GREAT JOB WHIRLPOOL … YOU HAVE LOST A CUSTOMER FOREVER. I WILL NEVER BUY ANY OF YOUR PRODUCTS FOR THE REST OF MY LIFE and will advise others not to buy Whirlpool products as well. I am a male, 62 years old and work hard for my ill spent money on your JUNK. Life is always a trial, live and learn the hard way. Warning to all consumers. Do not buy Whirlpool products ever!!!! Whirlpool can K.M.A!!!!

I have a small condo and this dryer fit into the appliance closet with a few inches around it. Every home needs a laundry system. I bought the washer and dryer in this model. Whirlpool is great!

I have a top-freezer model WRT5715MYW. This week will mark the 3rd time Ive had a service call to complain about food freezing in the refrigerator compartment. The last time the repairman told me I couldnt place food in the center of the refrigerator since that is where the cold air from the freezer compartment comes down into the refrigerator compartment. This time when I called to schedule the repair call, the woman at the appliance store where I purchased this told me she also has a Whirpool refrigerator and she cant place any food on the bottom shelf of the refrigerator due to freezing. So this 21 cu ft refrigerator has a lot less usable space than I was led to believe when I purchased it. I would not recommend this product due to this reason. Beware of that channel that comes down the center of the back of the refrigerator. It seems like a design flaw to me.

The unit has performed as I had hoped. I wanted a quiet appliance that performed well, and could accommodate large plates and platters. I never put my knives, wooden utensils, pots or pans in my dishwasher so that was never an issue. I use 1 of 5 cycles available, 1 of 4 options available. Why use something other than hot water? The delay option is used often since I have a tendency to forget to turn it on, but I never let it run if someone is not home. The time left clock is also helpful, but dont count on it being really accurate. The start/resume, delay and cancel options are often used. I used the rinse option once with disappointing results. The silverware caddy is a little small, or my silverware is too large. I do not put any pots, pans or knives in, everything else fits fine because its a tall unit. So tall in fact, that the door comes out much farther than earlier units. Im still getting used to that. The front is brushed stainless with a black plastic control panel, nothing special here. My favorite options are delay and time left. Never have used the heat to dry option. We have low humidity and Ive never had the need to dry them immediately.

I purchased 4 Whirlpool appliances late 2014. The French door refrigerator close to a year later made a piercing sound several times during a day. I immediately contacted Whirlpool and the representative directed me to YouTube to listen to the normal sounds the refrigerator would make. My first thought was I have been a homeowner for 30 years and countless appliances and never heard such a horrible sound. At the same time they sold me an extended warranty over the phone. He assured me sounds were covered. The sound just kept getting louder and more frequent. I could not take this piercing sound and called back. They sent a local repair service. At the time the repair person came out the refrigerator was not making the sound. I played a video recording and the repairman even said what an terrible sound it was. He continued to check everything over and said - everything looks good. I dont know what the sound is coming from. I asked, What is Whirlpool going to do? He said, nothing, the warranty ran out and your extended warranty does not cover sounds. What a ripoff! Now the drawers broke and another thing they wont cover! I also have problems with the dishwasher I purchased at the same time. Even putting on the extended hot dry I need to wipe everything off. I should have just open a window a tossed out over 2k. The sound is so horrible I am being forced to junk the refrigerator and purchase a new one. Dont purchase Whirlpool and never purchase extended warranty over the phone.

My Cabrio washing machine is a hunk of scrap metal after five years of lite use. Replaced the electronics first, then a year or so later replaced the motor. Now its leaking from the bottom. Repair man said it is not fixable. I did not buy a warranty because it was too expensive compared to the value of the washing machine. My recommendation to anyone buying a Whirlpool appliance is to buy the cheapest thing on the market, so that you can throw it away when it breaks because they are made to break so that they can sell you extended warranties.

Whirlpool Dryers: I have 2 Duet Dryers and the user interface has gone bad with both several times. I called whirlpool several times to repair. The last time, they refused to repair the dryer. I started having problems with my dryers within the first 6 months of owning them. The repair guy that they sent out the first time said this repair was a major problem with the duets but the company chooses to not acknowledge the problem. They should be required to have a recall. Never by this dryer, you will regret it!

I purchased a washer and dryer through Best Buy. I had already decided on what I wanted and have purchased Whirlpool appliances in the past including washers and dryers. I tried other brands and was disappointed so I wanted to go back to using Whirlpool w/d. I was encouraged to purchase this set because it was on sale. Worst mistake I ever made. I am so disappointed! I wish I could go back and do over. I would have gladly paid more for what I had wanted instead of saving (supposedly) a little money. I personally think they were trying to get rid of these models because they are awful and I have had so many problems doing a job I already dont but this set makes it worse. The washer is constantly off balance I think because you have to be so strict in how you lay in the laundry to the washer! Now the dryer takes even longer to dry my clothes than my twenty year old set (Maytag) which wasnt that bad. Is there any kind of trade-in I could do model: WTW4900B to get the set I really wanted (the models with glass top on washer and glass door on dryer)? I purchased this in April 19 of 2014. I hate it!

My new Tridel Condo came with a brand new Whirlpool washer and dryer and the washer has not been working well since the beginning. After several service calls the repairman finally gave up and now were getting a new replacement. However its been a nightmare working with them trying to get this washer replaced. The Whirlpool delivery team and the service team cant seem to coordinate a time together for the replacement. We had to make a first appointment for the service guy to uninstall the old unit, the second appt for the delivery guy to drop off the new unit and pick up the old and a 3rd appt to install the new unit. Each appt has a 4 hour wait window. This is their standard procedure, which is totally inconvenient to customers. To make matter worse, the delivery guy came too early for a condo delivery (before 9 AM) and told us he will be back the next day. And he didnt show up. It looks like now we actually have to have 5 appts (including the 2 missed appts by their delivery guy) to have the washer replaced. All the time I wasted waiting for this delivery is worth more than the washer itself. What would be 4 hours X 5 appts = 20 hours. This is the worst customer experience ever. After 3 months of constantly calling Whirlpool and still no washer. Whirlpool needs to hire some competent people who actually care about servicing their customers.

Whirlpool Cabrio drain problem - I never had a washing machine that lets so much through to the drain pump. I replaced pump three times already. First of all, if you put anything with buttons in this machine, you can kiss it goodbye. This machine destroys clothes then lets buttons and coins and whatever through to destroy the fins on the discharge pump. When is the BBB going to do something about this consumer ripoff?

These are the worst washer and dryer I have had. I had them for 5 yr and have had repairman at my home 14 times. They still are not fixed. The dryer is so loud you cant hear the TV. Washer squeaks, gets off balance.

Initially felt the burners and oven took a LONG time to heat up, but just accepted it. After a year and a half, the motherboard died. The part alone was almost $400 and labor $100. The self clean does not work very well. Glass top is very hard to clean. It has a large oven space and looks nice, but would avoid Whirlpool at all costs following this experience.

My experiences using Whirpool ranges and ovens have been very positive. As a matter of fact, that is the brand preferred by my family through several generations. Durability, reliability and warranties have been the main features we have found useful. Most of the ranges and ovens have been replaced at home, always with Whirlpool brand, but with added improvements that manufacturer come up with, in order to integrate our devices to the latest technologies. I would recommend this brand to the readers, friends and neighbors.

I have been given a runaround for over a month to get my refrigerator fixed. They gave me a defected piece and it broke down in less than a year. I have been calling them up every day and they put me on hold forever-then they ask for all the details and direct me to another company. As of right now I have not received any help-My family is really frustrated as we have no fridge all this time. I dont know what to do.