I purchased my Whirlpool microwave model WMH2175XVS-2 in March 2011. The magnetron went bad 3 years and 1 month later. Thats only 37 months! Whirlpool is very sorry but of course the warranty is expired! Oh by the way, I replaced a microwave that lasted 10 Years which was a second microwave (which is still going after 15 years).

Bought Whirlpool Gold refrigerator, microwave, and stove. The bottom where the freezer is located leaks if you dont slam the drawer shut - many times leaking regardless. The microwave needs to be unplugged/reset about once a month or so because the power dies - light comes on, food rotates, no heat. And the small stove light indicating the burner is on for the front left burner suddenly doesnt light up. 0 for 3 on satisfaction. Appliances are 2-3 years old. Did not get extended warranty. Everyone tries to get you to buy but didnt realize I was buying junk. Will not recommend or buy this brand again.

Purchased this Whirlpool refrigerator WRT771REYM at Home Depot in June 2014. Within a few months of purchase, had to call for a repair tech because the water line had frozen. Tech unfroze it and told us not to block the air vents to avoid this happening again. The amount of care we have to take to load this fridge so as not to have the water line freeze is ridiculous. Its very picky. For a while, we were still having to unfreeze the line every couple of months. Then it became more and more frequent, to the point where we cant keep it unfrozen for more than a few hours. This seems like shoddy design to me. And of course, the warranty is expired so I am out of luck unless I want to pay for repairs out of pocket.Adding insult to injury, Whirlpool claims that this isnt a common issue. Not true - there are numerous reviews about this very issue on Amazon, Sears, Home Depot, etc. Just try googling the model #. Sad that Whirlpool does not stand behind its products. Yet another American company to stop building quality and rely on planned obsolescence to ensure revenue generation.

I am posting to help anyone else avoid the purchase of this machine! The lid has cracked and now warped into a position where it wont stay down. Obviously a washer will not work without being in the locked position, so we have to put several heavy things on top of it just to run a load of laundry. This is not what we expect out of a washer that we paid $900 for only two years ago!!!! We contacted Whirlpool and they offered to fix it for $350. REALLY??? I SHOULD NOT have to pour money into a washer this expensive after two years!!!! I am so disappointed in Whirlpool, this was the entire reason we purchased Whirlpool products, to avoid stress of broken appliances. We wanted reliability for our busy family and instead we bought into more stress.

In the past 8 years, I have had to replace 2 Whirlpool Calypso washing machines and 1 Cabrio washing machine. All 3 washing machines worked great for the first 2 years. I purchased the Whirlpool extended warranty on all 3 washers. The first Calypso had 12 repairs done on it. Finally A&E repair service deemed the washer not repairable. Whirlpool replaced the Calypso with a new Calypso. Based on the problems with the first one, I again, purchased the extended warranty. Again, after the manufacturers warranty expired, I again had issues. After numerous repairs, A&E deemed the washer unrepairable. I contacted Whirpool warranty service and was told that they would reimburse me 75% of the cost of their choice of a Whirlpool washer! Since I have had 10 hand surgeries, I need a washer that does not have an agitator (hence the original Calypso purchase). The model that Whirpool warranty deemed as a replacement had an agitator and was also a much lower energy efficiency rating. I found that the Cabrio was a comparable replacement model and finally Whirlpool agreed to replace the washer at 75%. I was angry that they didnt cover the total replacement, but felt at least I got a totally new problem-free washer. I again purchased the extended warranty. I got the Cabrio in March of 2008. In April of 2011, the washer started getting rust around the bleach dispenser and also I would get UL code (Uneven Load). A&E tech came out and replaced a bearing. He said that the rust was not covered under the warranty. I asked how it was okay to have rust around the bleach dispenser if the washing machine is always wet with water. A month later, I was still having a UL code and the rust was getting worse. A&E came out again and said that even though I saw rust around the bleach dispenser, the rust was in fact underneath the tub and had eaten away at the parts. He called the warranty company to authorize repairs and the Whirlpool warranty company denied any more repairs on the washing machine.

I purchased this Whirlpool WTW7800XW2 washer expecting it to last many years. As a senior citizen, I spent well over $700 on this model because of its large capacity and water saving feature. It has been in service for just over two years and has had limited use. Last week the glass top popped up and I notice that it broke at the hinge. This is definitely a design flaw. The washer has a lock feature and with the broken top, it is useless. I called Whirlpool and the customer service rep said she could sell me a new $250.00 lid at a 25% discount. Looking online, I found that hundreds of consumers have this same problem. Whirlpool refuses to acknowledge the defect. The customer service rep indicated that I should have bought an extended warranty. This is my last Whirlpool appliance ever!

Out of warranty, slab of ice forms every few weeks in bottom of freezer. I have to take a butter knife and chisel it out to prevent having to defrost the entire freezer. This is clearly not isolated as after reading online and this forum, it is a manufacturing DEFECT that should be fixed at no charge to the consumer. It was delivered and installed by the retailer that sold the brand - however it sounds that Whirlpool would rather lose customers to other brands - trust me I just bought a stove and bet your sweet behind it was NOT a Whirlpool. Neither will the replacement for this piece of crap be once I can scrounge up the money.

Bought fridge in 2010, I am about to replace the icemaker for the 2nd time at a cost of over $300 each time by a Whirlpool authorized repair tech. No kids in the house and very limited use of icemaker. Motor keeps burning out because of the design flaw per the tech. Very poor design for a $1,500 fridge. Due to these issues I do not intend on purchasing Whirlpool products in the future.

I have owned a Whirlpool Gold refrigerator since 2011. It has required two repair calls due to a water leak. The company did repair it free of charge on the second visit even though it was out of warranty. It is now leaking again which has caused damage to my wood floor and basement ceiling tiles. I am told that I have pay for the repairs this time even though it is the same problem. I was offered a modest discount to purchase a new refrigerator. I will never buy another Whirlpool product. This refrigerator should be recalled. I recommend GE products. They stand behind their products and they last a lot longer. Shame on Whirlpool! So many complaints with very little response .

I wish I had gone on this website and read the reviews before I bought my washer about two years ago. I thought the Whirlpool Cabrio was going to be a good machine because of the brand name and because it is one of the more expensive washers. Like many others have said, I am disappointed with this washer. I bought it because it has a large capacity, but mostly because it has a hand wash cycle and a deep water soak. I have found that the only cycle that actually may get clothes clean is the Bulky Items cycle, because it actually covers the clothes in water. Some of the other cycles dont even get the clothes entirely wet. And the deep water soak doesnt wash the clothes, rinse them, or spin them dry. I might as well pre-soak clothing in my laundry tub, and then put them in the machine to wash them. Prior to this machine, I had a Maytag Neptune front loader, which did alright, but it had a few problems. I am ready to go back to the inexpensive agitator machine my mother used to have, if anyone still makes them. They at least got the clothes clean, and you could soak clothing if you wanted to. Im sorry that I bought this expensive washer. I wish I had bought a relatively inexpensive, simple machine. One good thing about this machine though is that I was able to wash a sleeping bag on the Bulky Items cycle. So, I didnt have to take the sleeping bag to the laundromat. Whirlpool needs to improve this machine or go back to the drawing board and create a new one.

I purchased a Whirlpool oven 14 months ago. I just paid it off 2 months ago. The oven stopped heating. I talked to Whirlpool... and basically because I did not purchase the extented warranty I am SOL. I will never buy a product from them again. Complete junk.

I went from an HE front loader to an HE top loader (Whirlpool Cabrio WTW7000DW0) due to the risk of mildew with the front loader. Im not the only one doing laundry and if someone else does it, it always seems that they shut the door when empty, contributing to moisture and mold that needed to be cleaned out of the gaskets. I am so unhappy with my top loader HE washer. When I stop the machine and look, I always see my laundry half covered with dingy water, sometimes part of it still dry at the top and it is disgusting. I frequently have to rewash loads due to detergent getting trapped in folds or pockets created that hold on to dirt and lint, even being careful with the detergent amount. I run the washer now every time with settings of deep water, extra rinse, heavy load and presoak with instructions, with settings taped to the top for others.At almost 1 1/2 hours each load, we just cant keep up. The laundry still forms pockets and sheets form a giant tent over the entire load that has to be unraveled at the end of the cycle and wound so tight it had no chance of rinsing. I had to get a repair person out because it got out of balance and he had a small hand-held computer to enter a code to rebalance it. When we discussed the issues I was having, he was ready for everything I was doing wrong. He told me I can not wash blankets or large items (I thought I was buying large capacity with such an enormous drum). He told me they have caught people adding water with a bucket during cycles and that the washer software can tell them if people are trying to work around the system which voids the warranty.Apparently, this is a common complaint he blames on the government wanting high efficiency so they make the numbers look good, sacrificing the ability of the washer to perform at what a consumer expects. I have never seen the water in my drum higher than a couple inches and the drum is HUGE, but never used to capacity. He told me his wife demanded they get a commercial washer because she was so angry about how poorly it cleaned. I feel so scammed and I wish I could have my old agitator back. $100 for the repair call, $150 for the code to be put in and Im on warning that they will see if I try to add water, run out of balance or dont comply with any reason they can void the warranty by just checking the data the washer is collecting on us.

The trim on the front the my Whirlpool electric range has rubbed off. This is where the knobs for the burners are located. It was replaced once during the Whirlpool 1 year warranty (so it obviously happened with the first year!) and again during the second year we have had it. We have an extended warranty but have been told that it is not covered. It is ecstatically unacceptable. We have not used any type of harsh cleansers on it - simply a sponge to remove any spills yet it keeps on disappearing. I strongly recommend against buying any range from Whirlpool as it is quite obvious that they do not stand behind their products beyond the first year.

We purchased a Whirlpool Cabrio Washer in 2010. I have had nothing but problems trying to wash black/dark clothes, it leaves white stuff. I assume its soap scum all over the clothes. Ive tried cleaning the machine with Refresh more often than recommended and it still has the same problem.

I have had my Kitchenaid dishwasher since April 2010. I have the receipt as proof. I have recently had a professional out to replace a seal in the door, the gasket on the vent and the unit still leaks. The only places left are the metal body and door. I called to say I wanted the warranty honored. I was told one of their servicers had to verify. I agreed. Their servicer came out at the agreed time. He did not bother to protect my hardwood floors from his muddy shoes. He also absolutely wreaked of cigarette smoke. He proceeded to try and push me into paying for the same repairs I had done last week because he would not warranty the parts under warranty unless I paid him to replace parts a week old. I told him he was here to verify the leak not push me into more repair costs. At this point, he began slamming his tool box together and exclaimed Thanks for wasting my time. I called the Kitchenaid warranty number in my pamphlet to see about the warranty. They refused without making me pay for their esteemed professional to do the same work, a real professional already did. The best I was given was 30% off a new appliance. When they wont honor their 20 yr warranty on the one I have, telling me their unprofessional is so much better than the one I used who did protect my floors and treated me with respect, I have no faith left in this company or its servicers. I will be filing a complaint with the BBB. I plan to be very vocal with this companys refusal to stand behind their products and explicit support of disrespectful servicemen.

This is about my Whirlpool Cabrio top load washer machine (model number WTW6200SWD, serial # CT3670597). I bought this machine in 2007, and soon after, I was having problems with the F1 code. After several trips back and forth to reset the code, so I can get the laundry done, and many frustrations, it was time to call Whirlpool to resolve the problem. I find out that there was a recall for this ongoing issue. They sent a technician to replace the mother board, and everything was fine for some time. Soon after, the machine was giving us more problems with the F1 code, and the UL code. It doesnt matter which way I try to balance the load. This piece of junk will not work. Whirlpool needs to stand behind this issue, and recall this washing machine for good. Every customer should be entitled to a full refund, and a compensation for the many hours of electricity, aggravation, and frustration, wasted trying to get this junk to work.

Very pleased with my Whirlpool dishwasher. It is not the top of the line but does a great job of cleaning my dishes and is very quiet when running. Whirlpool appliances have been very good to me.

Dont know the model but it is a basic smooth top range without self-clean option. Its easy to use. I like that it has a smooth top which is easy to clean. I didnt need to pay for the self-cleaning feature as I use an oven liner and clean it right away if I need to. When we went appliance shopping, we needed to replace all major appliances. We chose Whirlpool as we have had them before and they performed well. Also bundling a group of them allowed us to get a great deal.

Purchase at 2014 and still working and nowadays, they dont make refrigerators, washer or dryers to last more than 3 to 4 years. The quality of appliances, really such since the manufacturers are greedy. And after the 5 year Warranty expires, only Lowes buys back the the appliances and Home Depot. Their Warranty specifies that you have to purchase from them to replacement of an appliances if purchased from them!??? Therefore I would not buy any appliance from them. A refrigerator, washer or dryer, you can take parts from each one and build a whole new appliance, which is very disappointing! TO ME THIS IS BAD BUSINESS FOR AMERICANS, not all people know this by experiencing this yourself and I let people know about my experiencing this myself, manufacturers should make products in The United States of America???

We bought this dishwasher 3 years ago and have had nothing but trouble with it. Our friends bought one just like it the same day. It basically runs when it wants to. It has really been a pain. We also bought a refrigerator about the same time. The ice maker builds up frost and you cant get the ice to dispense. We are very disappointed in these products. Had a Hotpoint dishwasher that lasted 25 years and was still working when we replaced it with this one. Our Amana fridge was still working when we replaced it. Just needed new seals.

I have a refrigerator model WRT359SFYM00 that is 4 months old. It suddenly just stopped getting cold. Trying to contact Whirlpool warranty/service department has been a nightmare. Once I did get them they spent almost a week trying to locate someone in my area to service it. I was in constant contact with the phone support person, but they kept telling me its out of my hands a special unit was making calls to find a repair person. After almost a week they informed me they could not find anyone but if I could find someone to service it they would reimburse me (max $250 labor). I spent 5 minutes and 1 phone call and I found someone.They wasted a week bumbling around with wanton disregard for their customer. Their service after the sale is deplorable. They are staffed by people who answer calls but have no ability or authority to fix a problem. Worse yet, they kept telling me it was out of their hands. If not in their hands, then whose? I assure you I will never buy another Whirlpool appliance simply based on this warranty experience. What a horrible way to treat your customers. Shame on Whirlpool!

Whirlpool Refrigerator Model # GI6SARXXF 04 Ice Maker - About nine months after purchasing this unit the ice maker began to stop working. I researched what the issue might be. During this time, the ice maker decided to begin working again. This occurred again about 15 months into ownership. At 19 months into ownership, the ice maker no longer works after approximately 5 weeks. Whirlpool will not allow me to purchase an extended warranty. I was told by a CR on the phone. However, she did offer a Repair +1 service contract that cost $345.55. I advised the CR that on the Whirlpool website, I was offered an extended warranty for 2 years for approximately $165.00. After waiting for her to check into my claim of being offered the extended warranty for about 10 minutes, she came back to advise me that no existing issues would be covered. In other words, my $2000.00+ Whirlpool refrigerator is so crappy that Whirlpool only offers a 1 year warranty. And unless I pay $345.55 and/or a service tech charging $129 for a trip charge only, I will not have a working ice maker. Additionally, the capacity for ice storage is extremely small, even for my 2 person household. At times, the ice comes out crushed even though the setting is for cubed ice. The ice shoot is great for taller glasses, but if trying to use a shorter glass, watch out! You will have ice all over your floor every time!

Whirlpools front load washers do not have easy access to the drain pump filter. The entire front of the machine including the door has to be taken off to access the filter. When putting washer back together the parts are cheap and screws break. Most companies that sell front load washers provide easy access to the drain pump filter. Buy one of those instead of a Whirlpool and you will save yourself a lot of time and hassle.

Purchased an expensive, Cabriolet Washer in 2014 to replace a well used Kenmore washer. Sucked into the, Whirlpool is a good brand and spent more than I would have. Lid lock fault started about 3 months ago, googled fix and found this to be a very common problem with this brand. Have been able to override and reset it but it is very frustrating to deal with. Called in a repair person this morning who, for $140 told us we had a faulty lid lock and for $360 he would replace it. I contacted Whirlpool and asked if they were aware of this very common complaint (just google it) and they were not but offered to make a record of mine. Please do not buy Whirlpool. Very disappointed with their product and their response.

We purchased a Whirlpool Duet Sport Front-Loading washing machine December 5, 2006. Approximately six months later, the machine would not come on! Service determined the motherboard was faulty. Since it was under warranty, they replaced it. We continued to have the same issue with turning the machine on. The technician instructed us to hold the start button down for a minute or unplug the machine to reset it. The problem persisted. Now, we are told it needs yet another motherboard. Cost - $500! We paid about $650 for the machine! (The manufacturer only offers a one year warranty on the motherboard) What incentive do I have to purchase this part? After all, Whirlpool only warranties it for a year! That in itself, tells me they cant guarantee the quality of their product.

My Whirlpool dishwasher is only 2.5 years old. The first 1.5 years we were not full time in the house, so the dishwasher has not been used much. The touch pad went bad already and it was $450 to fix. Whirlpool sent me an email after I vented and it was a cookie cutter reply. They dont care that the appliance was manufactured with a faulty pad. We never buy service agreements because we feel an expensive item like this should last the term of service agreement if made correctly. No more Whirlpool purchases for us!

I am writing this complaint because of the very poor service of Whirlpool. My washing machine broke after 1 year of use. Luckily, I was on my 2-year insurance. The wiring fully collapsed and I needed to change the whole drum. I called Whirlpools customer service and they said that they would fix the problem after 2 weeks. They came on the day and found out the problem and ordered a new drum. They said they would fix it up on the 5th of December, and it has already been over 3 weeks. On the 4th of December, Whirlpool called me and said that the item they had ordered for me has been damaged. I am not satisfied by these products because it is only a drum (it cant break that easily). I cannot recommend this company to my friends and family due to the quality of the products and the poor customer service as I was waiting on the phone for almost an hour trying to get through.

Bought this from Lowes in 2010 with the 12 yr extended warranty. Have not been able to keep it lit. Takes 4-10 days for repairman just to LOOK AT IT and then he usually has to order a new control valve, taking another 2-4 days (have had the control valve replace 3xs). This means, my husband has to get down at eye level to try to get it to light (hes 63) & if it doesnt light on the 40th try or the cramp in his hand stops him sooner, we have to heat water on the stove, carry it through the house to the bathtub, try to get the temp not too hot or too cool, then hope that our 70 yr old bodies can get down into the tub plus get back out without falling (showers are preferable). My husband bought The best hot water heater $ could buy at our local Lowes store. Because we are getting up there in years, we hoped that this would be the best answer by also getting the extended warranty. They have had numerous repairmen out to our house (6 or 7 last count)... two different men told my husband that they would only be here a couple of minutes knowing it was not going to light for them either. Time wasted. Patience gone. Still they wont replace it because if anyone can get it to light up again, no matter how long that may take, then theres no need to replace it! They have already put more money into parts, labor & repairs than it originally cost. I was told today by the ex. warranty representative that its not considered a lemon! So how do those LOWES/WHIRLPOOL people sleep at night????

My 15 year old front loader quit working and was going to cost more to repair than we thought was worth it. So, we went shopping at Home Depot and based on discussions with salespeople ended up with the Whirlpool cabrio toploader. What a mistake. I am so disgusted with this washer I dont even know where to start. If there was any way we could return it we would do so. The clothes come out wrinkled, twisted, absolutely covered in pet hair and detergent and fabric softener residue. Yes, Im using HE detergent, in the correct amounts. Yes, Ive read the manual front to back. Yes, Ive tried all the troubleshooting suggestions. No, they dont make a damn bit of difference.I would give anything to have my old front loader back. It was a great little machine that did a wonderful job of cleaning our laundry. Pet hair was washed off, I could lay things out to dry and they werent all wrinkly and did not require ironing. Just about everything that comes out of this cabrio machine that I lay to dry needs to be ironed before it can be worn. It is just a horrible, horrible machine and Whirlpool should be ashamed of themselves for foisting this off on unsuspecting consumers.

We purchased our Whirlpool Cabrio platinum washer about 3 years ago. I am completely frustrated with it. When it is on spin cycle, it sounds like a freight train going through my house. During the rest of the washing... it squeaks. And right now this is the 5th attempt to wash the same load of laundry. Because it keeps getting unlevel and it will not continue after I move the clothes around to get it level. So I have to start all over. There is not a spin cycle option that is available by itself. Every time I have to choose the rinse/drain/spin option. Obviously it is not under warranty anymore! Only a one year warranty... really pathetic! And when we called they offered us a little discount to buy another one. No thank you!!! Wont ever buy Whirlpool again.

We bought a nice stainless dishwasher from them and got the three year extended warranty. Parts of the racks have slowly been breaking off, and now its started leaking from the bottom at the end of its cycle. We called Home Depot only to find out we were 3 days over the warranty, and basically out of luck! We will never buy another Whirlpool again, or shop at Home Depot.

I have a two year old Whirlpool dishwasher. The soap dispenser cover broke shortly after the warranty ran out. It cost 100.00 for repairs. A year later, it broke again. I sent a letter and the part to the CEO of Whirlpool. They sent a repairmen to fix it free of charge. When you have a problem with a Whirlpool product go to the head of the company. If they get enough calls they will make better parts. Call 1-269-759-6919. Write a letter, return request receipt. It takes a little effort, but it helps a lot of people.

6 months after we moved into our new house our Whirlpool refrigerator froze up and we had it repaired. 6 months later the same thing. Still under warranty. 6 months later the same thing. I asked for a new refrigerator. They said it could not be replaced unless it was deemed unrepairable!!!! Now after 2 years with the same problem every 6 months I get in contact with corporate and advised to get an extended warranty because “they don’t replace refrigerators”. So an extended warranty will cost $350 this year and increases every year because the fridge is over 1 year old. Ok so I am paying to have it repaired with their so called warranty!!! We went to an appliance store and purchased a new not Whirlpool refrigerator. Will never buy anything Whirlpool again and let all my friends and family know of my experience.

I paid big bucks for a five burner, convection stove. I had a pot of boiling water on and the steam melted the plastic cover over the controls. Whirlpool said I had to buy the whole electronic panel. Close to $175.00!

We had to buy a new fridge in 2000 because ours broke. Following consumer reports, we went with a side-by-side Whirlpool gold and was it pricey! Within the first five years of its life, we had to replace the fan twice...the bar that separates the fridge and freezer could have fried an egg--it was so hot! When I had to replace it the second time, I pitched a fit to Whirlpool and they could care less! Now I see that the inside wall of the fridge section has cracks forming! I know the average lifespan is 10-15 years but I still will say that I will not buy from Whirlpool anymore! Their stuff is very expensive and it just seems it has too many small things that do not hold up!

Sad that I have to file this review! After reading multiple other reviews on all brands available to American citizens, I have come to the realization that cheap labor and materials are creating massive appliance garbage in our country as well as financial rip off for us all. It needs to STOP! What has happened to doing things right!! What company is going to be the first to produce good refrigerators! Paid over $2000 for my side by side and it is only 5 years old and has a freon leak that cant be fixed. Repairman said will have to buy a new refrigerator. Pathetic!! Cheap manufacturing in foreign countries is killing our economy and our household finances. Be prepared to buy NOTHING that works! Yeah, thats what I work hard for and look forward to. Americans better wake up.

2 yrs after my landlord installed WHM31017AW1... Whirlpool oven stove microwave. The door cracked then another crack and pieces from door fell on stove. I removed all loose pieces then glued all cracks & loose pieces on door. Landlord thought door was being closed too hard, silly. After all reviews same, not buying replacement door but having different brand installed.

I do like washer to be efficient and quick at what they do.. I also like the way they are economical and use less water he energy economical it what I need.. I do like clean clothes. Right now I am using an ancient one and the sound drives me nuts..

Very unhappy with this fridge. The ice maker is finicky and the side shelves keep breaking. The cake drawer cover broke almost immediately. We replaced it and it broke again so we just took it off.

Bought Whirlpool refrigerator in October 2014, model WDT710PAYH6. Ice maker never worked right and then started leaking water. A month later it is still not fixed even though it is supposed to be under warranty. I bought a Whirlpool dishwasher and stove at that same time -- both of those needed to be replaced right out of the box! Called Whirlpool and they wont replace. Only referred me to a different repair company. Meanwhile it is leaking all over the floor. Now I see all these complaints for the same issue, yet the Whirlpool rep says they know nothing of this problem! I have a brand new Whirlpool matching microwave that sits uninstalled. I am wondering if I should even bother. I bought expensive new appliances to avoid the hassle of older items possibly breaking down -- and I have never been more frustrated in my life.

Bought this microwave combo oven from Lowes. Went to change the charcoal filters, as specified by the owners manual, and the top cover and the side cover fell apart when I removed the filter cover screws. After two appointments the service tech came out for about 5 minutes to tell me that only mechanical failure is covered by the extended warranty which I also purchased from Lowes.The problem with Whirlpool is that they make the top cover, and some other parts, with cheap thin plastic which crumbles when exposed to heat. The repair tech said, Dont worry. Ill see what I can do. And then he left. Actually the warranty booklet said wear and tear is covered in addition to mechanical failure. Its inexplicable to me why any manufacturer would use cheap plastic for an over the range product. And I intend to fight this until I get this appliance repaired under warranty.

I have never posted a negative product review but must do so now. The refrigerator is 1 1/2 years old at most and has been well taken care of. I noticed today that the finish at either side of the bottom of each refrigerator door handle has a problem. I couldnt tell if the finish was pitting or is just discolored. I called customer service and expected that they would help, especially since we have an extended warranty. Representative number one told me that the extended warranty only covers problems that affect the function of the product. I spoke to her supervisor and then her supervisor. I got plenty of apologies but no support. I offered to send pictures, but they were not even interested in checking out the problem.After speaking to them, I took the handle off and I see now that the handle cut into some sort of film that exists on the metal. (I am not talking about the protective plastic coating that is on the the refrigerator at delivery.) The film is lifting off the surface and creating discoloration. If Whirlpool was at all concerned, I think this issue could be fixed with some sort of gasket to keep the metal handle from cutting into the surface. Im hoping the problem is static, but hard to say what will happen. If they had been interested in trying to understand the cause of the problem, it would have been easier to accept the limitations of the warranty. It would have demonstrated an interest in avoiding this problem for other consumers in the future. My last Whirlpool product. Period. Good luck if you decide to do business with them.

Whirlpool dryer and washers have the worst reliability, plus terrible customer service. Parts missing from factory install to faulty parts that constantly need to be replaced. Wasting precious time to meet with service repair people. Not worth it. Make products that are reliable and be accountable.

Contacted this am. See through top glass lid is separating from plastic causing sensor to turn washing machine off. Looked complaints up on this machine and it is a common occurrence and is a defect. The machine is a little over 2 or 3 years old and out of warranty. Was told not a common occurrence and I would be responsible for repair. Model # wtw7800xw2. Serial # c12270139. Thank you.

The washer works well for the age of it. However, I would say it is not designed as nicely as some of the others I have seen. I found it performed okay doing the wash, but it didnt hold up as well I as I would have liked. Seems cheaply made. The machines plastic parts have stained from rust and seem tinny.

We purchased this Whirlpool Cabrio washing machine from Sears about four, maybe five years ago and have complained repeatedly. We have had repairmen out numerous times. Of course, they have had to order parts. My clothes are not getting clean and they now have an odor to them. The machine is getting noisier and noisier and it is rocking like crazy (I had to put plyboard underneath to protect the floor) during the rinse cycle. The water sprays out erratically and sprays even slower for cold water, then warm water, which was weird! Thankfully, I still have it under warranty (I got the extended warranty). I am now getting ready to call them again. I will never buy this brand again.

I purchased Whirlpool 6.2ct electric range on 3/16/2013 from Lowes, Fremont, CA. I tried to bake my cake on 11/19/2013, and preheat it to 400F degree. When the temperature achieved to 400 degree, I put my cake in not even 5 minutes and go to dining room to pick up something. When I turn around, I saw the oven window is so bright and I open the door right away, it has fire from the left side bottom. I turn off the power right away but still has big fire. So I use the fire extinguisher to get the fire off.I went to Lowes to complain, this product is still under the manufacture warranty and I also purchased two years extended warranty from the store. Lowes sent the 3rd party technician over to check, they open the bottom element and insist I drop something to catch on fire. He tried 350F degree is working. But the fact is, theres nothing dropped, no oil, water or and any ingredients, only fire extinguisher powder all over the bottom. Technician put back the cover, I asked him, How do I clean up the bottom extinguisher mess? He said, You dont need to, just clean the top, and wont try 400F degree for me since the top didnt clean up. I asked him, I am so fear to use it now, you asked me to clean it up and try again. I only use my oven to bake cakes, cookies, and muffins, and that day the cake even not still raise yet. How could it catch on fire? Is this product defective? I doubt it.I also called Whirlpool, they said most likely its short circuit. They only provide the repair, unless it cant be repaired, then they replace it. Manufacturer also told me that my temperature is high. I dont think so. I have no problem to use any oven in 425-450 in the past. If this is high, why your stove has function to that high degree? I am so upset with both services. From my concern, nothing dropped to bottom and caught on fire. They all refused to replace the new one and asked me to continue using it. I really dont feel confident to use this one and dont know who can help me to replace it.

A factory authorized technician came out this morning and repaired the washing machine. The bolt had come off of the pulley, which then fell off and burned through the guard, and then burned into the insulating on the bottom. The technician said this happens frequently. All that needs to happen is to have a Loctite bolt holding the pulley rather than a plain bolt which comes loose with the vibration. All Whirlpool had to do was spend a couple cents more for the proper part which would avoid potential fire! I should not have needed to have had my home put at risk, needed this service call or pay all that extra money because of their poor workmanship and design failure. This should be a recall item, and all costs incurred by the consumer should be covered by Whirlpool.

We purchased the washer on April 25, 2015. It has been an absolute nightmare. Reached out to Sears within a week of delivery because the wash cycle was way over an hour. Is a terrible machine, my clothes come out dirty, is damaging my clothes and Sears says I cannot return it because according to them I havent had it fixed enough times. It washes for over an hour at times. It takes water and releases water and goes to wash again but is not cleaning the clothes. As a homeowner we pay water, and electricity and perhaps I wouldnt be so upset if my clothes would come out clean. At first the tech told me to change from the HE detergent purchased and recommended at Sears to liquid detergent and then since I still get stains on our clothes he advised me to use less than the recommended amount. I also purchased the kit to wash the machine. This is a real lemon and nobody wants to admit it. I have purchased Whirpool washer before but if they dont admit that this is poorly made and give me a voucher to buy another machine I will never ever in my life buy Whirlpool or Sears for that matter. The machine is just a year old and I cannot use it because it damages my clothes and worst, is not cleaning my clothes. It disgust me to wear dirty clothes or to have my family wear them. So now I have another appointment and at this point I no longer use the machine. I will tell everyone that is willing to hear my experience. Do not purchase this washer, is not good and is only trouble. You are not going to be able to get it exchanged or fixed. I think that a full year would have been enough time for Sears to determine this is a lemon and do the right thing by the customer. I now go to the laundromat because I have a machine that damages my clothes. I am also out of money to purchase a new one and the wearing dirty clothes disgust me.

On 1/24/12, I replaced a 15 year old water heater that had started to leak after years of faithful service. The new Whirlpool unit heated water to a tepid level only, and that was obtainable only after running several faucets at a time, full bore. I used the product manual to trouble-shoot and was unable to find the problem, so I called Whirlpool customer service and was told that I would need to have a plumber come and and inspect the plumbing before a technician could be sent to check the water heater. I was not very happy about that, but complied. The next day, a plumber inspected the lines and fittings, tested the pressure and agreed that the problem was likely a faulty water heater. That cost me $95.00. I called Whirlpool again. This time, I was told that I should have had the plumber call Whirlpool while he was still at my home! The customer service representative agreed to authorize a service call, and I was given the phone numbers of three companies to choose from. Apparently, I chose wrong. The plumber seemed experienced and was very friendly. He was at our home for about 40 minutes, made a cursory inspection and said the problem did indeed seem to be with the unit, and he would return to his office to contact Whirlpool and arrange for a replacement unit and he would call back. Tellingly, I realize in retrospect, he did not give me a receipt. After several hours, I called the company and was told Whirlpool had not yet called them, and if I did not hear from them soon, I should call Whirlpool myself. This seemed reasonable to me, and I did so, at which point I realized I had been lied to from the start. The Whirlpool representative said that the service technician stated that he had run an isolation test, obtained hot water from the water heater, advised the homeowner (me) that the problem was in the plumbing, and I possibly had crossed lines. She also told me that the technician had said that he had difficulty making the homeowner understand what he was trying to explain. A complete and utter falsehood. I asked her how an isolation test was carried out, and that I would call the plumber to see what was going on, as this was not what we had been told. I was livid and called the plumbing company back just in case there was some honest mistake. Of course, there wasnt. I would like Whirlpool to be made aware that the company that they contract with is disreputable and has a history of deceitful practices. I found many negative reviews, and in fact the sort of treatment I received seems to be their modus operandi, no receipt, never a call back, assure the customer their problem will be covered under warranty, misrepresent the the service performed. The reason I add this last statement is that at no time was the new water heater disconnected, drained, refilled and allowed to return to operating temperature; the so-called isolation test a process which Whirlpool told me takes about two hours. This test did not take place. I previously stated that the technician was only at our home for forty minutes. There was no test of water temperature. I have since replaced my water heater with another brand--it works fine and there were no plumbing problems! I thought the name Whirlpool meant something. I have owned quite a few Whirlpool appliances over the years, in fact my new washing machine is Whirlpool. But I am definitely disinclined to purchase this brand again. I am so disappointed with the service I received from Whirlpool, a huge waste of time and money, and I am out $95.00 for nothing. I think Whirlpool should reimburse me for this, as the original (honest) plumber was correct. My water heater was defective and should have been replaced at that time. If it had been, you would probably still have a customer.

We purchased the gas slide in range with gas oven. Immediately the temperature would hold a consistent heat, therefore it continually reset with a start sound (swoosh) every 5 minutes. The manual says it will do this, but clearly this is not normal. Then, the oven stopped working, showing an error message FBE0, that the cooling fan is not at high enough speeds! It sounds as though, along with hundreds of other people, we have all been ripped off! If anyone can please tell me what can be done about these defective stoves, I would appreciate it, thanks very much!

I bought Whirlpool top-loading high-efficiency low-water washer Sept 2018, model WTW5000DW, Serial # C83444466. Worst washing machine ever! No matter which water level you choose, it will not dispense enough water to cover the top of the clothes load, therefore the clothes are just moved from side to side with only the bottom layer of clothes getting wet; top clothes stay dry. Not enough water to fully agitate to clean the clothes!Whirlpool serviceman came today (Jan 13, 2020) to recalibrate the settings. VERY NICE MAN BUT THERE WAS NOTHING HE COULD DO TO SOLVE THE LOW WATER LEVEL. Recalibrating settings did nothing to solve the problem of not enough water. I am 81 years old and I have to manually add at least 4 buckets of water to an average load of clothes. This is unacceptable. Wont someone please initiate a class action lawsuit against Whirlpool for selling this very obvious poorly designed machine? NEVER EVER BUY A WHIRLPOOL WASHING MACHINE. It is a waste of money.

I bought a Whirlpool water heater from Lowes. I had trouble with it from day 1. It never worked correctly. Their service department is terrible. All they want to do is sell you extended coverage policies on it. Every time I have it fixed, its never covered, and I have to pay again. You will be sorry if you buy a Whirlpool water heater.

My new Washing machine was to be energy efficient. Yes, It uses less water to wash a load of clothes. Problem is, it takes twice as long to wash a load of clothes as older models. If it uses twice as much electricity, In what universe can this be considered energy efficient?

I bought the Whirlpool Duet front load washing machine. It was a piece of junk and I bought it 3 years ago. Sounds like a jet taking off during spin cycle and drain.Well, let me tell you, its terrible. It walks out of the space its in during spin all the time and the F Codes. Im done! Just replaced the pump and motor for the drain on the thing and unplugged it several times to reset it. Still is giving me F codes.Im done, I tell you! Done! This has been going on since we bought it!

Without being too critical, I would not recommend this washer for medium to large loads or for throw blankets. I have to wash throw blankets 2 to 3 times to get the entire blanket wet even on deep water cycle. I would not buy this washer again.

We purchased a WRF989SDAM03 model French door refrigerator in September. A month later it began to make grinding noises when running. The noises got louder until it sounded like a car idling. We called for service, and the technician diagnosed a failing compressor. They replaced the compressor with some difficulty. Three days later we lost cooling. They replaced the compressor again. Now the refrigerator cools, but it runs 100% of the time. I dont mean frequently, I mean it NEVER. SHUTS. OFF. Its never not running. Today a technician came out, and after 1.5 hrs of diagnostics on the phone with a Whirlpool engineer, theyve declared that it works. Whirlpool refuses to honor their warranty and says that because the unit cools, I should accept that it runs 100% of the time. I can get no resolution from Whirlpool.

The agitation is too loud. I called Whirlpool customer service and said I wanted to return the washing machine because it was so noisy. Whirlpool customer service agreed that it was noisy and said they would send a technician out. Whirlpool customer service never told me the technician they were sending would cost me 25% of the washing machine cost. The technician said this is normal all machines are this loud. Now I am out the cost of the washing machine plus the cost of the technician and all I have is a very noisy washing machine. Im a real satisfied customer. The machine was bought 12 days ago.

We remodeled our kitchen and my wife liked Whirlpool, I didnt, but I went with her since she got a good deal with Lowes. We bought a microwave, dishwasher, stove, and fridge. I cant wait till all of it craps out! Going back to Sears! In less than a year I have replaced the stove and stove, the fridge sucks. The fridge already had a defect with a water leak, damaged my hardwood floors!!!! Still waiting on Whirlpool for my floors. The dishwasher never cleans, it always stinks. The stove does not self clean, the handles dont stay tight, shall I go on!

We purchased our Whirlpool dishwasher/Model no. WDT780SAEM in July 2016 and it was installed on August 3, 2016. Right away we noticed 2 problems. The top tray squeaks very loudly when being pulled out for loading and unloading. The usual temporary fix for this would be using a product like WD-40. Of course as soon as you run the dishwasher all of the product is washed away. This was our first complaint about this dishwasher. The more important problem was the white cloudy residue being left on all of our clear plastic cups and glasses. Weve always had hard water but our previous dishwashers were able to remove the residue if we used the high-temperature wash. After looking at all of the manuals and user guides that are included with the purchase we read that we should be using a rinse agent and a product such as Lemi Shine to deal with hard water deposits. We tried these items and nothing worked.Using the All Fresh tabs didnt help and our filter was clear and clean. So we made an appointment to have the Whirlpool factory serviceman come out to look into our problems. First of all the customer service representative I spoke with was rude and impatient. She kept cutting me off and asking me about hard water and suggesting that I use all of the products mentioned above before finding out that I already had used them to no avail. Because we had the dishwasher for just over 30 days I asked her about the Clean and Quiet Guarantee that I found out about by going to Whirlpools site. Her exact words were The clean and quiet what?? So I didnt have much hope for our service appointment. Our serviceman was asking all of the same questions about hard water and if we had tried all of the products I mentioned above.After his visit we found out and now (too late) know that because our new dishwasher does not have a heat booster or the ability to get the water temperature high enough to remove the hard water residue theres nothing Whirlpool will do for us. This is the case with all newer technology dishwashers UNLESS you purchase one with a heat booster. I sure wish this wouldve been made clear to us, the consumer before making our purchase. If we had known beforehand that new dishwashers no longer get the water up to 140 degrees which is what would be needed to remove the residue, we wouldve made sure our model included a heat booster. Now were stuck handwashing our plastic items if we want clear dishes. Its not the end of the world but its not good customer service or honest to the consumer in any way, shape or form.

I purchased model FG1F4040SEPV Whirlpool water heater from Lowes about 5 years ago and have had to literally replace the thermocouple each year. At least 3 of these years we have had to pay someone to fix this for us until we learned to do it on our own. Im very surprised Whirlpool didnt recall these water heaters and make it right for their consumers. What this did for us was confirm that we will never purchase another Whirlpool item ever again. We are switching over to Kenmore!

After 1 year, my fridges plastic interior wall/liner started cracking everywhere. One crack is right across the entire back wall; other smaller cracks are on the sides and back. Three fridge shelves literally fell apart: pieces fell off! The glue came undone on the sides of the shelf that hold the glass in. Pieces of the shelf itself were falling out of the fridge. The microwave door has plastic trim around the glass on the door, and it is cracking also. It seems that anything that was made Whirlpool and is plastic is cracking and/or disintegrating. Sears caulked the cracks in the fridge and is replacing the shelves, but nothing is being done about the microwave. Whirlpool said, Too bad. Go to Sears. We may have made the product, but Sears is responsible. And Sears is saying Too bad; weve done all we can.

Whirlpool Gas Range WFG540H0es - Purchased 2 months ago. After 2 weeks there was a spill. The black burner caps are powder coated. After cooling we washed it with dish detergent & a sponge. The powder coating came off. Called the company. They replaced burner caps. Last week there was a spill and it stained the burner bases which are powder coated in a silver color. We tried 409 cleaner, Windex, dish detergent with a sponge. Could NOT get the stain out started removing powder coating. Called the company they ONLY guarantee cosmetic appearance 30 days. They wanted $139.00 for a new set of burner bases. I am going to go back to Lowes & see if we can return this Whirlpool range.

We called to have refrigerator repaired. We had to wait for 6 weeks get repair people to come. They looked, made guess, left, no repair. Said someone else would have to do it. No date/time frame. Houlka appliance, is that the only repair place in ms? No happy/hate lowes appliances, not impressed with whirlpool warranty system. And yes I have all the original receipts for the warranty.

I like the top and the stainless steel finish - its electric and so the inside is a pain to clean. Flat top - burners heat well/oven gets up to temp fast. Cleaning the outside isnt difficult, I use Bar Keepers Friend on the SS and Wegmans on the flat top - for the back black splash Mrs. Meyers - so its 3 products but its also 3 minutes. I live alone and so use is minimal as well. Im not sure Id like it in a busy house with kids.

The shelves in the newer units are plastic not glass with metal and they rip/break holding heavy contains like gallons of milk, and they are more expensive to replace. I just wish they would go back to building things like in the old days. My last refrigerator lasted 20 years. Ive had this one a year paid twice the price and already had to replace shelves and trays for it..

When doing any cooking on this range, there are ALWAYS brown or black marks on the white enamel. When I try to clean it using the methods recommended by Whirlpool, they will not come off and the top looks terrible. Using stronger things to clean it removes the finish. They state its not covered under warranty - I will not ever buy Whirlpool again... EVER! Buyer beware! Model #wfg510s0aw2.

I purchased my Whirlpool Duet in 2007. I have since paid more than what the washer costs in repairs. Now, the metal that braces the basket has corroded and fallen apart. Ive read that this has happened to many people and since then the company has changed the part. However, they are unwilling to send a new part to me. I will never buy a whirlpool appliance again.

I purchase a Cabrio WTW7800XW0 3/28/11. After the year warranty I started to notice sand like substance in the drum of the washer, which lead me to look around the drum. I noticed that the light was completely rusted and flaking, the area around the light was rusted as well. I call customer service at which time they said it was not warrantied, but they sent me out a new light. This did not repair the problem! The rust has continued causing the area around the lid joint to break. Also the area around the bleach dispenser is showing rust- the same side as the light and the lid break. They have said this is not covered and only agreed to pay 1/2 of cost of materials (no service).

I purchased a Whirlpool fridge in September of 2015. In March of 2016 I noticed the Fridge portion was getting too cold. By April 2016 the freezer stopped freezing and fridge started warming up. I reported the issue to Whirlpool and made an appointment. The day of the appointment the first company called and their tech couldnt make it because of a family emergency. They sent another company out instead. That company diagnosed the issue as a faulty chiller and ordered the part and told me they would be in touch. A week goes by with no working fridge and I call them. They say it will be another week for the parts. Two weeks go by - no call. I call them and they say they have the parts and I make an appointment.The day of the appointment I call them to find out what time they will be out and they tell me they dont have all the parts. And when I mention that I have been without a fridge and that I am frustrated that they arent calling me and that I am having to call them back the lady starts yelling at me asking me if I want to cancel my appointment. So I call Whirlpool and ask for another company. They send a company out that is not trained to be working on a sealed unit. So I call Whirlpool back again and they send an in house tech out three days later. This is over about a month without a fridge at this point. Their tech simply recharges the system and says that it should be fine.A week later the freezer stops freezing and the fridge warms up to the point that both are not usable. The tech comes out and diagnoses that there it is most likely the chiller because of a build up of frost in the freezer. Orders the part and a week and a bit later I call Whirlpool up to get an ETA on the parts. They say they have the parts now (no call??) and they schedule an appointment. The tech comes out and puts the part in almost a week later (2 months now) and says that it is still building up frost in an area that it shouldnt and calls tech support back and forth for the next two hours. He leaves saying give it some time to see if it works, but admits to me that it is likely it is leaking in an area that he cant access.So I call up Whirlpool and explain the situation and ask for a new Fridge. It has been two months and the tech by his own admission could not say he fixed the problem and thought the problem maybe somewhere else. After looking at my case and me being on hold back and forth for about a half hour the supervisor says that at this time I need to wait to see if it fails again. And that if it does I need to have a tech back on site to verify. So this will be the seventh time I took time off work, it will be the fourth time the fridge fails and that I will have to throw out groceries. When is enough enough. I am into this now for almost double what the fridge is worth in lost wages and groceries.Do yourself a favour and stay away from Whirlpool!!! If I have to guess the following will happen: five days from now the fridge will stop working again (when the Freon leaks out - same timeline as previously) and then I have to call for a tech (3-4 days) and the tech will come out, determine that it isnt working. I have another conversation with a supervisor asking for a new fridge and they miraculously agree (yeah I know). Then what two weeks, a month... before I get a new fridge. I anticipate that I will have been without a fridge for 3 months before it is all resolved. Ridiculous is all I can say. Whirlpool should be embarrassed.

I am very disappointed with the purchase of a Whirlpool Cabrio Washer and Dryer I made about 3-4 years. The price was too high and the quality is extremely poor. It has a leak in the pump which will cost me $300.00 to fix. I probably would have been better off buying the cheapest washer and dryer set they had. At least, those actually wash the clothes and dont breakdown. Never again will I buy a Whirlpool and I will get every chance to share my opinion of them.

The dishwasher is less than 2 years old, out of warranty, and will not start. The repairman said the problem is in the electronics. It would cost $500+ to repair.

Ran Aqualift self cleaning cycle 4 times at 40 minutes and only bottom was cleaned, sides are still spotted and the rear wall still shows a heavy spotting. My stove is less than a year old. My prior stove with self clean at a higher heat was great, when done only had to wipe out!

Bought this refrigerator in June 2018. Had issues with freezer section and service technician came July 19. Issue was resolved but only temporarily. Had another technician come in Oct 3 and was told he had to order a new freezer drawer which should take 3 days. Now being told the drawer won’t arrive until Nov 15. You call that service? It would have taken less time to get a new refrigerator. I would never recommend buying Whirlpool products to anyone. What’s the point in buying a product that you can’t get proper service on.

We bought a Whirlpool dishwasher and microwave from a reputable appliance store. The dishwasher top basket broke within 30 days. The microwave lost 100% power within 30 days. Both under warranty but parts had to be ordered. Couldnt use either appliance for over a month. What is going on Whirlpool? We need a refrigerator, but I no longer trust your brand. I dont want it to quit and then lose all of our food! Please get it together and make quality products again.

The Whirlpool duet model wfw9150ww01 washing machine is a piece junk. After using it for two years, the bearing has gone out on it and it sounds like a freight train. It will cost $600 to repair it. We only paid $575 for it. What a rip off. Whirlpool makes junk only. Buy something else.

We bought our house in December 2010 and the water heater (fg1f4034t3NOV) just started to give me fits. I had the same pilot light problems everyone else encountered. The person at the 877-251-1679 number gave me a good tip and that may have fixed the problem in the short-term. They told me theres a screen for venting on the bottom of the unit and to use a bottle brush after turning off the unit to clean the screen. I did this yesterday and the pilot light has stayed lit. I called the toll-free number and was told the water heater was out of warranty, but they could send me the part to fix the heater at half-price. I ordered it and they waived ground shipping. I hope to have the situation fixed soon. I’m very pleased with the level of service.

My water heater was installed in 2007 (model BFG2J5040T3NOV). It has required 3 repairs in 4 years because part failures make the pilot light shut off. The gas controller was replaced in 2008. The manifold/burner assembly was replaced in 2010. This month (August 2011), I have replaced the thermocouple, which did not fix the problem. Now I am having to replace the gas controller again. The part is failing, but not completely inoperable, so occasionally when on the phone with customer support, the pilot light would stay lit. When this happened, the tech would act as if the problem was solved and tell me to call back if the pilot light went out again. The next day, the pilot light would go out again. Thus, I have spent several hours on the phone with customer support running the same tests and answering the same questions over and over again.

We bought this double oven range and then find that two element cooktop sometime work and sometime do not even the indicator light is on. Please tell me how to fix it. It cause me headache.

I bought a Whirlpool Dishwasher, Model No. GU3600XTVY in July 2010 for $844.30. In August 2011, it failed to clean dishes. The repairman said it needed a new heating element and computer board which costs $319.92. Today, he installed the new parts and it still wont heat the water! Now he wants to take it in to the shop to check the wiring.My previous Dishwasher was a low quality builder-installed GE that lasted 16 years without repair. If we Americans accept that 1 year is an acceptable life span for consumer products, we will continue to have this type of trash sold to us. Made in America is now the product you dont want to buy.

I purchased washer (Whirlpool Cabrio wtw5600xwg) on April Fools Day 2011. The first repair was check on 1-27-12. I complained the machine was too loud and clothes seemed too wet - the call was under warranty but tech was unable to verify complaint. So guess what? On Jan. 21, 2013, machine sounds like a stressed jet engine. Now we are diagnosed with a bad gear case for a total repair of $439. Now we are not under warranty and Whirlpool takes no responsibility. Doesnt the consumer have any rights? Do you think Ill buy Whirlpool again?

Bought whirlpool Cabrio at Lowes. Would not complete spin cycle. Had Whirlpool Service Tech out. Seals were gone. Bearings shot. Rotor and stator from motor shot. Wanted over $500.00 to fix. Called Whirlpool and they did nothing. Spent $100.00 for the service call. Ive read all over the internet about similar issues. Never heard of 4-year old washer so badly damaged. Piece of garbage. Very unhappy and will avoid anything made by Whirlpool again.

We bought all new appliances Stove, Frig., Microwave, and Washing machine. The washing machine does not get the clothes clean. Most of the time it either does not put enough water in to get the clothes wet or it will not spin. We had it less than six months and had to call for a repairman and to this day it is not any better. The Frig. we bought is noisy and makes a high pitch sound that sounds like a motorcycle taking off. We had everyone over at thanksgiving only to find out the ice maker had stopped working. The microwave does not heat very well at all and at times if you open the door before it has stopped it continues to run. Everything was purchased at the same time from Lowes about a year ago. I will never purchase another whirlpool appliance.

My old 25 yr old Whirlpool died and was shopping for a new one. I saw the Cabrio and was really impressed by the features and large capacity interior. I can say that I thought my clothes were getting clean until I looked closely. I have never been so disappointed with this washer. I wish I had my old one back! Clothes arent clean, they are so twisted when I take them out and theres a horrible smell, like oil burning when it runs. The machine would fill up and when it would start to wash, it wouldnt, it would stop. And a loud humming noise was coming from the back.I shut it off and turned it back on and it wouldnt clear. I had to unplug it and plug it back in to clear it and start over. The bearings are gone now and I was going to have a repairman come and look at it, but now I wont bother! After reading everyones comments this Cabrio is a piece of junk and Im sorry I ever bought it! So now Ill be shopping for a new one tomorrow with an agitator!!! Im not impressed with the HE appliances!!! Ive owned this POS for not quite 6 yrs. Expensive to purchase and I will not recommend Whirlpool to anyone! Its sad that companies today make cheap products!! Built to last... ha!! Well never see those again!!

Needed a washer right away and have had Whirlpool before. Simple & easy to use. Not confusing to the average person or teenager for that matter. Reliability from Whirlpool is excellent. I have had many products from them and have enjoyed them all. They have been quite reliable over the last 9 years. They are out of date but they work. Not a lot of bells and whistles but still nice. They are both full size and have enough options for me. I am still happy with the pair and would purchase again if needed in the future. Price was good at the time as I cannot see spending $1K on them. Not always the more expensive is a good idea either.

My dishwasher interior and exterior is easy to keep clean. Very quiet and cleans all my dishes. The various cleaning options meet all of my needs. I would recommend this brand to everyone. I have had my dishwasher for 2 years and have had to call for service.

We bought a new brand Whirlpool, ice berg, 2 door refrigerator in 2006. It worked fine for 6 months and then started giving all the problems. Until now, we have repaired it at least 10-15 times with company servicemen and also private repair shops. We are just so tired and frustrated will all that we have gone through because of this fridge. Today, the main door just came out and it is probably the 16th incident. We are hardworking people and take a lot pleasure and find lot of happiness in buying something new. It took us almost 2 years to save money for this new fridge with cost us about Rs. 20,000. But I should mention this that we have already more than Rs. 10,000 in repairs.I am sure this would just be another email in one of your inboxes but wanted to write this and convey the message that we are hurt. We do not want to take any legal actions as middle class men in India do not have the resources to do that. But I would surely not buy anything of your brand going forward and would not suggest anyone for it. Writing this in assumption that you understand the pain middle class men goes through to but something worth Rs. 20k and spends another Rs. 10k for repairs. We had high expectations from your product but that was not to be.Following were the problems we face in last 4 years: 1. Refrigerator not cooling (5-7 times); 2. Top door broken (1 time); 3. Main door broken (1 time); 4. Water leak problems (5-7 times). I hope someone will read this and forward it to concerned department.

I bought a washer dryer Cabrio set and the washer after 2 years has a bearing failure and is squealing badly. The service technician quoted $400.00 to fix a washer that cost me $800.00 new and is 2 years old. I had a Whirlpool washer and dryer set for 11 years with minimal issues and that is why I bought Whirlpool again. This will be the last time. It is a matter of time before the washer fails and I will have to purchase new or pay the service technician.

I took the Sears salesmans suggestion and bought a high-end quiet dishwasher. It worked wonderfully until it sprung a major leak. Computer told me the phone # to call. It took a week for the Sears repairman to come out and $79 fee to just look at it. He said the fitting between the sump and the pump came off and flooded water over the electric motor. Electric motor is shot! Cost to repair is over $400 and a 3-week wait!!! When and if a new motor is installed, only then do we know if the computer is also fried. This was a high-end dishwasher. Factory warranty just ran out. Repairman said this is a common problem with this model. DO NOT BUY THIS MODEL.

I contacted Whirlpool on 3 separate occasions. Each time they told me to have the plumber call them so that they could determine what the problem was. Each time he was able to get the water heater going again, but it would only operate for about 3 months and then it would go out again. To date, I have incurred $245.00 in plumbers service fees. My last call to Whirlpool was on 5/14/2013. This water heater was purchased on 1/25/2010 at Lowes in Evans, GA. It went out over the weekend, but the plumber was able to relight it. When I called Whirlpool on the 14th of May, I was told since it was working now, there was nothing they could do. I am tired of dealing with this issue. They wont stand behind their product.

Our Whirlpool water heater needs a burner assembly replaced. Second time within the warranty period of six years. Parts have to be ordered, so you will be without hot water for several days to a week. The worst part is reaching them. Between my wife and I, we have almost 4 hours invested in sitting on hold waiting for someone in three different calls. They never answer the phone. They give an option to call back. They never call back. Im so frustrated. No Whirlpool products ever again. Im sitting at my desk, hoping someone will eventually answer the Whirlpool line. I dont even have the part ordered yet after two days of no hot water. Who knows how many more hours I will need to sit here and listen to this music on hold. It is incredible in 2021 a company can remain open while offering this kind of customer experience.

I purchased my first Whirlpool washer in 1959 and have been true to the brand since. This was a big mistake when I bought the WTW4950XW0. At first I thought it was the learning curve on my part with the new technology. The very first wash load was dry on the top layer....never got wet. Then there was the blinking red light .....you could never leave the room and expect it to continue to do anything. One solution I found was to unplug the washer....wait 30 seconds and plug in and follow with lifting the lid and then close the lid followed by holding the start button down for several seconds. This worked sometimes.Very noisy....sounds like a plane taking off after the gears shift and lots of clicking and a long pause to have the water to enter the washer. I have run out of patience. I am going to buy another washer today. I called Whirlpool twice for advice and they offered none but a high dollar repair and no compensation for the lemon I had in my home. Enough is enough.

I have the Cabrio model WTW6400SW2. I have had it for 5 1/2 years and have been happy with it up until several months ago. The F1 would come up when the machine would lock and just start to fill. I could pause it and start it again, and it might do this 1 to 3 times. It would also do it on the rinse cycle. I have been using it because I did not want a repair bill right now. The machine was also starting to make noise when it was spinning. Well, I just happened to break my dryer yesterday so I thought I would get the washer fixed also. Well, the repairman said that the controller would cost $200 for the part, and then he said the pump roller and bearings were going. By the time you add on labor, he said, “You might want to buy a new one.” He told me that Whirlpool has completely changed the washer now because of all the problems with them. He told me to look it up on the computer, and maybe there would be a class action suit. After reading some of the reviews, I will not buy another Whirlpool again.

Just bought what I thought was going to be a great dishwasher. It had all the features I wanted. But, I discovered that none of my silverware would fit in the slots provided in the silverware basket. It is a disaster. The slots are so tiny that most of them are unusable. I called Whirlpool thinking that surely there was another basket I could substitute, but no, there isnt. Everyone was very polite, but the end result is that the Ill be handwashing most of our silverware. Unless your silverware has very narrow handles, forget this machine. Obviously designed by someone who has never loaded a dishwasher!

WFW97HEDW, WGD95HEDW American made and equivalent to LG and Kenmore. Size fitted our space available. Price was a bit higher than the Korean models with similar or better features. We bought and returned three consecutive Whirlpool models from Sears. Though we never really got to put the dryers to the test, nor did they fail, the washers were of such a poor quality that they broke down within 1-2 weeks of installation. Eventually we switched to LG and have had no problems. When the Whirlpool fails it locks your clothes inside and to open and retrieve your clothes is just short of impossible. We really, really really wanted to buy the American made brand and we were willing to pay the premium to do so, but these washers were awful.

Im guessing the company that makes Whirlpool appliances no longer make dependable appliances… bought home 2 yrs. ago. Bought Whirlpool over stove microwave and expensive side by side fridge. After 1 yr. microwave stopped heating. Now my fridge is no longer cooling. Have cleaned it underneath, did all a normal person would do. I replaced my microwave last year with a Maytag. I’m sure I will have to replace the fridge very soon. My stove is a Maytag. Dishwasher a Frigidaire... have had no problem. Just the Whirlpools… Will never buy another Whirlpool. Not just me, my niece bought a microwave. Her stopped heating after one year.

I bought my refrigerator side by side on April 16th 2010 at Lowes. Not even six months, the liner inside started to get cracked. I called and they send serviceman. He just put a tape to cover the cracks. I called Whirpool corp and they told me its cosmetics issue so our warranty does not cover cosmetic problem for as long it works and cools. I will never purchase Whirpool brands. Lesson learned.

April 14, 2014: Bought Whirlpool 30 electric stove WFE361LVQ Sept 2009, $545 - only 4.5 years old. While broiling, got strong electric burning smell, filled house. Broiler and oven stopped working (top burners OK). Opened back and found BURNED CONTROL BOARD corner and BURNED OVEN FEED WIRE. Definite SAFETY HAZARD. New panel $289 and wire harness $105 + 25 = $418, discount to $375, + service call to find out why/install guarantee $129 = $505. Ridiculous! Will contact Whirlpool for recall and compensation. Hope other recent entry sees this. (How respond to specific entry, since this response pulls us away from listings?) Meanwhile, well buy any other brand replacement.

This product is not even worth 1 star mark. Like everyone else the Whirlpool Cabrio top loader does not clean clothes well. It leaves streaks of dirt and lint. It does not agitate well at all and does not put enough water to the point where some of the clothes dont even get wet. I had a repair guy that was selected by the warranty company to come fix it and we were told that this is a problem with the machine and there is no fix to it. I am now stuck with a $500.00 machine that doesnt clean clothes. Hopefully Whirlpool will have so many complaints they will at least find a fix to this machine. In the meantime dont waste your money like I did.

My husband and I purchased a Gold Series, French Door refrigerator/freezer in 2012. Everything was fine until our icemaker took a dump a few weeks ago. It had to be replaced. Taking time off from work to meet the repairman with that repair was an inconvenience but it was only magnified when we were told he would call us an hour before the repair, which never happened. We were given the usual 4 to 5 hour window in which we could expect a service call, which is the standard these days. But I had to rush home when he called because we never got that courtesy call an hour before. The repair, as frustrating as the situation was, was made and we thought that would be end of that for a while.Things were fine until today when I discovered puddles of water on our wood floor as I was leaving for work. While mopping things up with a paper towel and trying to determine what the problem was, I discovered a frozen puddle of ice on the floor of the freezer when I pulled it out. This situation, obviously, was more urgent than the last one we had a few weeks prior so we were hoping for a bit more than the Well have someone come out on the 20th response I was given. It was only after jumping through hoops like a trained monkey at the circus and raising my voice a few times out of frustration, did we get a call from the actual repairman who said he would be out within a couple of hours.By his own admission, the small rubber seal the repairman replaced somewhere in the refrigerator, was known by the manufacturer to be an inferior part. He told us they are well aware of the problems caused by this inferior seal and that they eventually need to be replaced with one that is of better quality. Apparently, its cheaper for them to use the inferior one, and they choose to disregard the inconvenience, not to mention the potential damage that could be caused to a persons home because of it.We have a great many concerns on a great many levels surrounding this product and the way we were treated as paying, extended warranty consumers. This refrigerator was a major purchase for us. We placed our confidence in a company and a product we thought we could trust; not to mention making the assumption that if we paid good money for an extended warranty, a problem like this most recent one would meet with more of an eager attempt at getting us the help we needed without having to become as insistent and frustrated as we were forced to be.How disappointing to discover that spending over $2,000 on a major purchase like this and then being told we would have to wait 3 to 5 days for a repair. Having to take time off from work, or being told to wait for up to 5 days for any sort of help to replace a small rubber seal, known to be of inferior quality, that was replaced in 10 minutes is absurd. Think twice before spending hard-earned money on this product!! The tragic lesson, however, in all of this is the verbal confirmation by the repairman that just about all manufacturers are the same when it comes to corporations trying to save $$$ and blowing off the inconvenience and expense of their customers.