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Whirlpool Refrigerator Model WRT318FMDM
Whirlpool Refrigerator Model WRT318FMDM
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Whirlpool Refrigerator Model WRT318FMDM

Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel

Get purposeful spaces that store more of your favorites. The factory-installed icemaker lets you forget about refilling ice trays. An improved design with quiet cooling keeps this quiet refrigerator from interrupting family time in the kitchen, and the Flexi-Slide bin easily moves side to side to fit tall items. Plus, the 18 cu. ft. capacity gives you room for it all.

Manufacturer: Whirlpool

MODEL: WRT318FMDM

MSRP: $924.00 USD


Whirlpool Refrigerator Model WRT318FMDM Error Codes

E0 - Ice maker fault (if fitted) 
Issue: The ice maker in my appliance is not working correctly. 

E1 - Refrigerator sensor fault 
Replace sensor 

E2 - Freezer sensor fault 
Issue: The compartment temperature in my freezer is incorrect. 

E3 - Defrost sensor fault 
Issue: The compartment temperature in my fridge is incorrect. 
Advice: We recommend you check that the drain pipe and under sink plumbing for any blockages. 

E4 - Fridge defrost sensor fault 
Issue: The compartment temperature in my fridge is incorrect. 

E5 - Freezer defrost sensor fault. 
Issue: The compartment temperature in my freezer is incorrect. 

E6 - Main control-board and display board fault. 
Issue: The display or controls on my appliance are not operating correctly. 

E7 - Environmental temperature sensor fault. 
Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed. 

E8 - Environmental temperature sensor fault 
Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed. 

E9 - Freezer high temperature alarm 
Issue: The freezer door may have been left open which has resulted in the food in freezer defrosting. 
Advice: Please check to see if your door is closed properly. 

EE - Ice maker circuit fault (if fitted). 
Issue: The ice maker in my appliance is not working correctly.


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Related Error Code Pages:
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Whirlpool Refrigerator Model WRT318FMDM

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Product Reviews:

Our Whirlpool Dishwasher model WDT710PAYW is less than 2 years old and is r
Our Whirlpool Dishwasher model WDT710PAYW is less than 2 years old and is rusting on the outside of the door where the steam vent is. Apparently the hole that was made in the door for the vent was not sealed, now the paint is blistering up due to the rust. Will not purchase another Whirlpool.
Published: May 23, 2016
David of Lakeland, FL
Source: consumeraffairs.com

Refrigerator, less than one year old, quit working and destroyed several hu
Refrigerator, less than one year old, quit working and destroyed several hundreds of dollars worth of food. Whirlpool warranty division was notified and a service technician was scheduled to arrive yesterday, a week after the warranty division was notified. Yesterday, no one arrived. Today the warranty division was again notified and we were advised the service technician was never scheduled and they do not know why this happened. Here we sit again for another four days awaiting a service technician.I am disgusted with the failures of Whirlpool and their warranty division. Again, in less than a year Ive paid nearly three thousand dollars for a refrigerator and it fails, destroying hundreds of dollars of food. This has been a complete struggle trying to maintain food in a household both children. I expected a long time manufacturer to provide better warranty, service, and not just tell me they are not sure why. I would hope that no one ever buys their products again, God knows I will not!
Published: August 9, 2016
Brian of Spatks, NV
Source: consumeraffairs.com

My brother bought my 80-year-old mom this range so that she could bake all
My brother bought my 80-year-old mom this range so that she could bake all her delicious desserts with ease in a new beautiful oven. I was at her house visiting and saw that she was down on her hands and knees cleaning her SELF-CLEANING OVEN. She tried several times using the useless AQUALIFT FEATURE but to no avail. In this day and age with self-cleaning technology, WHY would Whirlpool install this unbelievable bad AQUALIFT cleaning feature? To see my poor mother scrubbing the inside of the oven like she did back in the 50s & 60s just completely appalling!! PLUS the top surface enamel is bubbling up with rust and the oven is only 2-3 years old. So we are trying to contact Best Buy to see if we can get a refund on this HORRIBLE appliance.
Published: January 20, 2016
Dru of San Antonio, TX
Source: consumeraffairs.com

A-10 error on display ultimately means needs a new pump. The washer (model
A-10 error on display ultimately means needs a new pump. The washer (model WFC7500VW 2) is 3 months, 9 days old and is now unusable. I cannot get any service (under 1-year manufacturers warranty) because the sticker inside the door with the model and serial # is missing (i.e., it was sold to me by Homedepot.com without a serial # on the door label, sticker is intact and is brand new and apparently was printed without a serial #).I made multiple calls to Whirlpool in Benton Harbor, Michigan and finally spoke with Courtney (who states she was a supervisor) pretty much said all they will do is to reprint a label from the factory and I should have it in 7-10 business days. They refuse to stand behind their product and authorize timely repair of their product they sold to my without a serial # on the door tag from the factory. I have to wait to schedule factory warranty repair until I get the new label (probably 3 weeks plus without a usable washer). Courtney refused to contact me via email for any of her contact information or to supply verification of conversation or promise of a new factory label. Also, she refused to try to authorize any type of manufacturers warranty to fix the brand new unusable washer!
Published: January 9, 2013
Tim of 29455, SC
Source: consumeraffairs.com

My Whirlpool refrigerator does well overall to maintain food items. However
My Whirlpool refrigerator does well overall to maintain food items. However, even at the lowest freeze settings, some of the food items that are stored towards the rear of the refrigerator shelf have a tendency to freeze. This oftentimes results in food items having to be wasted. Other than that, the overall appearance and performance of the Whirlpool refrigerator is great.
Published: August 28, 2020
Bilqis of Philadelphia, PA
Source: consumeraffairs.com

July 2017 I purchased a Whirlpool refrigerator Model # WRF757SDEM00 S/NK517
July 2017 I purchased a Whirlpool refrigerator Model # WRF757SDEM00 S/NK51709722. The refrigerator portion went out, the repairman said it was the fan therefore I spent 351.00 dollars for house call and fan. When that did not work the repairman spoke to whirlpool and they said the panel of small computer may go out with it 212.00 plus tax. Did not allow that and tried another repairman who said the value that switches from freezer to refrigerator was out and if I could find someone to fix it would cost between 600 and 800. I went out and bought a Samsung because on the front said 10 year warranty. At least anything is better than 1 year whirlpool offers. There is NOTHING in the name.
Published: August 20, 2020
Hazel of Johnson City, TN
Source: consumeraffairs.com

I have had no trouble with this ref. There is absolutely nothing bad I can
I have had no trouble with this ref. There is absolutely nothing bad I can say about it. Once or twice something has fallen behind the drawers/ranks in the freezer.
Published: May 4, 2018
Molly of Etna, California
Source: consumeraffairs.com

Purchased our stainless steel Whirlpool Gold range hood microwave oven in J
Purchased our stainless steel Whirlpool Gold range hood microwave oven in January 2011. By August, there were problems. It was noisy. It would occasionally shut off for no apparent reason and eventually in August of that same year, it completely stopped heating. The magnetron was replaced at no charge because it was still under warranty. The microwave has continued to run very loudly, vibrate a lot and is still prone to random shutoffs. Now a little over 2 years later, it has now stopped heating again...I am assuming another bad magnetron. How is that possible? Our last microwave lasted for over 10 years! In fact we got rid of it when it was still working fine so we could get this one for over the range instead of on our countertop. So now I have a Whirlpool paper weight for which I originally paid $485. When I called Whirlpool, I was informed a service call would be $130.00 PLUS any necessary parts and labor costs OR I could purchase the repair plus 1-yr extended warranty for $289.95. Upon requesting to speak to a supervisor, I was informed that there were no flags in the system indicating any problems with this line of microwaves. I further inquired on how they are aware of problems... Essentially a phone call warrants little proof of any problem. A service tech would have to actually go out and witness that there is a problem for it to be noted. So, for those of us that simply decide to turn our back on the product and buy a new microwave, it would go undocumented by their company. My top-of-the-line microwave is less than 3 years old and has broken down again. Doesnt common sense tell you that there is a problem with the quality? I know Whirlpool has been around for 100+ years and I really want to like them, but if they dont support the consumers that purchased their products, I can no longer do the same for them.
Published: October 2, 2013
Laura of Saint Peters, MO
Source: consumeraffairs.com

It works ok and fits in a tight spot. However, the top shelf will suddenly
It works ok and fits in a tight spot. However, the top shelf will suddenly start to freeze the food and after a day or two it will stop. The fridge makes terrible loud banging noises. Were told it is the coolant but it is extremely annoying. A repairman moved the line closer to a heating and it doesnt bang as much. Because of this, I would not buy a Whirlpool fridge again.
Published: January 5, 2017
Barbara of Richmond, BC
Source: consumeraffairs.com

First whirlpool 3 door with ice maker in door failed in less than a year. T
First whirlpool 3 door with ice maker in door failed in less than a year. Took 6 months to resolve issue, several service calls, at least 30 calls to Lowes and Whirlpool with little or no response. Nobody wanted to take responsibility to do something about my broken fridge. Even the authorized repair guy didnt want to touch it, didnt want to ruin his reputation because they wont stay fixed. Another service guy wanted to take it to the shop to repair, of course I would be responsible for pickup and delivery charge. Found out the repair was an in home repair, so didnt use that guy, I felt like he was trying to rip me off.I finally got to the right people in whirlpool organization and they replaced the fridge, that took another two weeks. I found everything takes two weeks. The replacement was supposed to be same model with upgrade, this is gold series fridge Ive been talking about. New fridge has failed also, seems like same symptoms. It lasted 1 yr and 4 or 5 months. I guess not too bad for a top of the line refrigerator, made by Whirlpool. Gonna give them a chance to make it right or I am considering hauling it around in my truck with a sign on it. Not trying to punish the distributor, just Whirlpool. This product is so bad the government should step in and force Whirlpool to give money back.
Published: February 7, 2017
Phil of Dyer, TN
Source: consumeraffairs.com

It is a very reliable and efficient washing machine. I enjoy the energy sav
It is a very reliable and efficient washing machine. I enjoy the energy saving features as well as how clean my laundry is, no matter how soiled they may be. I would definitely recommend a Whirlpool washing machine to a friend.
Published: May 17, 2020
William of N Massapequa, NY
Source: consumeraffairs.com

Bought a model WRT318FZDW02 (top freezer) refrigerator (new) about 3 1/2 ye
Bought a model WRT318FZDW02 (top freezer) refrigerator (new) about 3 1/2 years ago and its already failing. The temperature regulation has failed and food in the lower compartment freezes while the temperature in the freezer compartment varies wildly. Unfortunately typical repair costs these days will probably make this a throw away item. Ive owned several different refrigerators over the years and theyve all lasted well beyond 10 years. I definitely cant recommend buying anything from Whirlpool these days.
Published: March 23, 2022
Wayne of Snohomish, WA
Source: consumeraffairs.com

I was so excited when I bought this stove. It broke right outside the warra
I was so excited when I bought this stove. It broke right outside the warranty. It shuts off in the middle of baking or just doesnt stay on at all. Bad, bad, bad. They told me it would cost $400 just for the part, not including installation. What a rip off. I called the tech and he said this is a known problem. He advised me to just toss it and buy Hotpoint which has a much better consumer report rating. Sad.
Published: December 6, 2012
Edie of Oshkosh, WI
Source: consumeraffairs.com

Bought a Whirlpool Gold model GI6SARXXF04 less than two years ago and have
Bought a Whirlpool Gold model GI6SARXXF04 less than two years ago and have already had three problems. The first was a faulty main water inlet hose that dumped water all over the kitchen floor. It was still under warranty so I didnt have to pay for it. Now have two additional problems. About two months ago there was a puddle of water under the refrigerator every few days. I finally figured out it was ice build up in the bottom freezer chest that melted that caused the water leak. The second issue is that the ice maker just stopped working. It had been working great this whole time and then suddenly it just stopped making ice. I contacted Whirlpool and they will cover the repair for the defrost issue but not for the ice maker. Gee, thanks, way to backup your product. Im guessing the reason they dont backup the ice maker is that its probably the more expensive repair. Like many people here I also will never buy another Whirlpool product again, regardless of what it is. Theyve shown me that not only do they produce inferior products, they also arent interested in customer satisfaction.
Published: July 14, 2014
Michael of Lexington, KY
Source: consumeraffairs.com

A factory authorized technician came out this morning and repaired the wash
A factory authorized technician came out this morning and repaired the washing machine. The bolt had come off of the pulley, which then fell off and burned through the guard, and then burned into the insulating on the bottom. The technician said this happens frequently. All that needs to happen is to have a Loctite bolt holding the pulley rather than a plain bolt which comes loose with the vibration. All Whirlpool had to do was spend a couple cents more for the proper part which would avoid potential fire! I should not have needed to have had my home put at risk, needed this service call or pay all that extra money because of their poor workmanship and design failure. This should be a recall item, and all costs incurred by the consumer should be covered by Whirlpool.
Published: January 16, 2013
Jk of Nuevo, CA
Source: consumeraffairs.com

Whirlpool French Door 32 Cu. Refrigerator - Purchased refrigerator Nov 2016
Whirlpool French Door 32 Cu. Refrigerator - Purchased refrigerator Nov 2016. Never worked, never cooled. Called Sears and was told to call Whirpool. Had to then wait 1 week for repair company to send out service tech. He determined it was unrepairable. A replacement was delivered. The replacement started flooding the interior down the back, filling underneath the bottom drawer and down into the freezer (ruining everything in the freezer) and out onto the floor. Called Whirlpool and had to wait another week for a tech. They assessed the problem and left. I was told it would be fixed within the week, that theyd call when the parts arrived. 3 weeks later, no word. Called Whirlpool, the parts were on backorder with no ETA. Two weeks later the parts were expedited, after I called again crying, and a tech came out again to fix the flooding. Two weeks ago the fan started to make a very loud noise and the internal temperature started to fluctuate and finally settled between 55-60+. Everything was ruined, again. This refrigerator is defective. Whirlpools customer service is deplorable. DO NOT BUY ANYTHING FROM WHIRLPOOL!!! They dont care that they make and sell defective crap. They dont care about how much money and time youve lost because of their defective merchandise. You have to have a service repair person come out at least 3 times before theyll even consider a replacement unless the repair tech considers it unrepairable even if it never really works or if the parts take weeks to be delivered. They DONT CARE about anything. Worst part is that I have no power or recourse. No one will help me. I was told today by the Sears Customer Relations to hire a lawyer. :( This is so wrong.
Published: September 5, 2017
Kimber of Santa Cruz, CA
Source: consumeraffairs.com

Called Whirlpool about fridge and they stated Too bad its out of warranty.
Called Whirlpool about fridge and they stated Too bad its out of warranty. The sides are getting pitted. It is a stainless with black sides. The condo is always air conditioned. It is two years old. Not very long to have a $1200 fridge look terrible. However, the fridge works fine.
Published: December 29, 2015
Kim of Canfield, OH
Source: consumeraffairs.com

I love the way the clothes are clean when I wash them. I also love how well
I love the way the clothes are clean when I wash them. I also love how well they are rung out when I get them out of the washer to be put into the dryer. The washing time isn’t too long either as compared to other washers I’ve used where it took almost an hour to wash and the clothes didn’t seem as clean.
Published: May 19, 2020
Theresa of El Paso , TX
Source: consumeraffairs.com

I have received two bad Whirlpool Water Heaters from Lowes. In the course o
I have received two bad Whirlpool Water Heaters from Lowes. In the course of a few years, I have received two defective heaters (new). One was even a replacement for one several years old that had failed. Lowes insists that you call an 800 number where someone that speaks poor English tells you that you have done something wrong. I am returning the water heater to Lowes, and purchase a water heater elsewhere. This is a perfect example of how sometimes something that is initially cheaper is not the better value.
Published: December 28, 2011
Jesse of Elizabeth City, NC
Source: consumeraffairs.com

Whirlpool Cabrio Platinum WTW8500BWO - It doesnt wash anything very well. I
Whirlpool Cabrio Platinum WTW8500BWO - It doesnt wash anything very well. I hate it. Dont want it. Wish I didnt buy it. I do all kinds and sizes of loads. My clothes come out dirty - I have to wash my clothes 2 or 3 times.
Published: August 21, 2015
claudia of Van Buren, MO
Source: consumeraffairs.com

This new oven came with my house. I like the oven but hate the aqua clean f
This new oven came with my house. I like the oven but hate the aqua clean feature. It is impossible to get the grease off. I cant reach the back sides or the back. I scrub with all my might on parts I can reach but the baked on grease is back with the next use. The aqua clean feature is only good for light spills on the bottom. I like a clean oven. I am now looking to replace a practically new oven which will run me about $2000.00 which I am not happy about. I highly recommend the high heat cleaning feature ovens. I also developed a pitting area on the bottom the size of a quarter & I dont know how that occurred. Buyer beware of aqua cleaning features.
Published: November 19, 2020
Hilary of Rolesville, NC
Source: consumeraffairs.com

Everything I have read is what I am going through... First the clothes didn
Everything I have read is what I am going through... First the clothes didnt come clean. Lint piles on everything dark... Then at 1 yr and 7 months old, the drum and spin mechanism breaks. It cost me $333 in labor... Should have cost me nothing as far as Im concerned. 2 weeks later, its putting a code up that the hot and cold lines are crossed. Nope, its the whole computer board. Whirlpool again said they will just pay for parts... piece of crap. I paid for the best... Sure didnt get it.
Published: August 12, 2014
KIM of Export, PA
Source: consumeraffairs.com

This refrigerator well paid for itself. I had over 25 years and it was stil
This refrigerator well paid for itself. I had over 25 years and it was still in good working condition. I had to leave it behind. I moved to a place where fridge was already. I hated to leave it behind. ‘twas offered to Goodwill but they never answered the phone for it. I surely hope someone got it.
Published: January 17, 2018
DELORES of St Louis, MO
Source: consumeraffairs.com

I have posted on here in the past about the problems with the Cabrio Washer
I have posted on here in the past about the problems with the Cabrio Washer from Whirlpool. Our third top load lid was just ordered since 2011. There is a design flaw where the plastic frame around the lid cracks and causes the lid to hump up. While shopping at a local appliance store recently, I saw a new Cabrio washer and the lid and hinge system has be re-designed. I wonder why?????
Published: December 10, 2013
Frank of Dover, OH
Source: consumeraffairs.com

In April of 2016 I purchased an aqua clean self cleaning oven from Colders
In April of 2016 I purchased an aqua clean self cleaning oven from Colders Furniture in West Allis Wisconsin. We were told by the sales associate that the oven was top of the line. This was a complete and utter bold face lie. I cleaned the oven for the first time the day after Christmas after having prime rib. I followed the instructions to a T on how to clean the oven. I had to turn the oven on 6 times and scrubbed the oven until my fingers were bleeding, not to mention the enamel on the inside of the oven is completely bubbling. I called the customer care center on December 31, 2016 and the representative basically said I was an idiot and did not know how to cook. They made an appointment to send a technician out on 1-5-2017. Before hanging up the phone the technician informed me that if there was nothing wrong with it that I would have to pay for the call. At this time I became irate and refused telling them that I have not even had the stove for 8 months and that it was still covered under extended warranty. I will see what kind of smoke is blown up my rear end. The technician is sending a new sponge and scraping stick. How about someone to also clean this piece of garbage. My advice is to anyone is if anyone tells you to buy an Aquaclean self clean oven from Whirlpool run in the other direction and do not buy it. Thanks Whirlpool for the garbage and for sending me cleaning products that are not even worth a damn.
Published: January 1, 2017
Keith of Brookfield, WI
Source: consumeraffairs.com

Special features eg changing HE detergent conc. ratio for auto add feature
Special features eg changing HE detergent conc. ratio for auto add feature in Load and Go is impossible to find, extra rinse doesnt work. No extra spin which would be useful for bulky loads. But preset cycles work fine and machine has very low vibration a big plus.
Published: May 24, 2020
Diane of Poway, CA
Source: consumeraffairs.com

I bought a Whirlpool CABRIO washing machine. I was assured it would do larg
I bought a Whirlpool CABRIO washing machine. I was assured it would do large & bulky. I didnt realize that being so called energy efficient meant that it didnt put enough water in to get my clothes saturated! On large loads or bulky items when I put in my laundry detergent only to find out I had to try to wash them again. Parts of the clothes would still be unwashed & dry after going through a whole cycle! After washing the clothes that did get clean comes out looking like I took them to a stream and washed them on rocks. After taking care of my clothes so they didnt look as old as they were, they are now faded & old looking. I hate this washing machine!
Published: February 18, 2019
Lynn of New Market, TN
Source: consumeraffairs.com

Whirlpool Cabrio Top Load Washer Model: WTW7800XWO purchased at Lowes 8/26/
Whirlpool Cabrio Top Load Washer Model: WTW7800XWO purchased at Lowes 8/26/2010. The lid was broken at the hinge in less than a year and was replaced under factory warranty. Lid falls down and pinches fingers. The second lid broke in the same location in less than a year. Lid falls down and strikes the eye. I’m speaking with repair technicians and researching complaints on this product. It appears to be a design defect that is not being addressed by the manufacturer.
Published: July 19, 2012
Gary of Woodhaven, MI
Source: consumeraffairs.com

Whirlpool Cabrio washer - I had all the same problems as all the 900 others
Whirlpool Cabrio washer - I had all the same problems as all the 900 others on this site. After 7 months, it died. The factory repairman told me it needed a new transmission and motor. I returned it to Costco for a full refund and did a lot of research and bought a Speed Queen. It has no computer. It’s just an old-school washer that cleans, and best of all, it’s made in the USA with a 10-year warranty.
Published: January 26, 2013
Roy of Tujunga, CA
Source: consumeraffairs.com

My Whirlpool Cabrio Washer is a bucket of junk. I bought the washer in abou
My Whirlpool Cabrio Washer is a bucket of junk. I bought the washer in about 2008. I was smart and bought the warranty for approximately 3 years. Since I bought it, I have had them replace 3 water pumps, the tub, the computer, and it still knocks and shakes. It also leaves small frayed holes in my beach towels. This machine should be recalled. It needed a warranty from day one. Washer cost $1,000 warranty every year $130.00 per year which covered the repairs at about $900.00 for repairs. I hate it. I just hate it. I can’t stand it anymore. I need a new washer, someone has got to listen.
Published: October 5, 2012
Sharie of Oconto, WI
Source: consumeraffairs.com

The Whirlpool range has worked effectively and efficiently for over ten yea
The Whirlpool range has worked effectively and efficiently for over ten years. We have experienced no problems. It is used several times a day to prepare meals and bake items. The cook top gas burners ignite easily, provide equal flame distribution, and the oven has an air blowing feature that makes cooking and baking much easier. One reason we chose Whirlpool was because this brands stellar performance history, its appearance, and its functionality. Overall, we could not have selected a better appliance for our use. We can unequivocally state that was and still is a solid performer for its cost.
Published: February 1, 2021
Lanny of Wichita Falls, TX
Source: consumeraffairs.com

The microwave was easy to install above the stove and it has the exhaust fa
The microwave was easy to install above the stove and it has the exhaust fan conveniently hidden out of site underneath it. The cost was very low and it is not complicated to set up and use. I also like the fact of not having countertop space taken up by having the microwave sitting on it.
Published: July 19, 2019
Sabrina of Aurora, CO
Source: consumeraffairs.com

Bought brand new, Whirlpool front load washer and dryer, from Corbeil. Got
Bought brand new, Whirlpool front load washer and dryer, from Corbeil. Got both items home and connected and levelled (yes I took out the shipping bolts). Did my first washing and watched my new washer dance across the floor. Called Corbeil and they told me no refunds. Best they could do was to send out a Tech to check it. Tech came, changed the shock absorbers, a token act because the machine danced as much as it did before. Please for your own well being DO NOT buy this product and DO NOT buy from Corbeil. There are other products on the market that advertise items that dont shake.
Published: November 25, 2019
Richard of Ottawa, ON
Source: consumeraffairs.com

We bought a Whirlpool Dishwasher for a vacation home thinking it was a good
We bought a Whirlpool Dishwasher for a vacation home thinking it was a good brand. It was not a low end model. After two years of infrequent summer use it would start and then not complete a cycle. Looking on the internet I learned the control panel was known to be faulty. An appliance repair person also confirmed that the control panel was known to be faulty. Why are they allowed to sale defective appliances? I also feel Lowes Hardware is not without blame for unloading faulty equipment on unsuspecting consumers. What recourses do consumers have? I cannot afford another dishwasher after purchasing an appliance expected to last for years.
Published: May 1, 2015
Michael of Lexington, NC
Source: consumeraffairs.com

I bought Whirlpool water heater model #FG1H5040T3NOV about 5 years ago. Bur
I bought Whirlpool water heater model #FG1H5040T3NOV about 5 years ago. Burner assembly was replaced two years ago and now, thermocouple was replaced yesterday.
Published: March 14, 2012
Abdul of Lewisville, TX
Source: consumeraffairs.com

Purchased model WRT311FZDMOO refrigerator on Aug. 6. Took 3 weeks for deliv
Purchased model WRT311FZDMOO refrigerator on Aug. 6. Took 3 weeks for delivery. All 3 door bins for this refrigerator have cracked after less than 2 months. Called customer service. They say its wear and tear. And ask how many would I like to purchase. Looked online. Cost is 30.00 to 32.00 per bin. Cant put milk in the door bins. The cracks puncture the container. Poor quality plastic.
Published: October 18, 2016
Lawrence of Cambridge, WI
Source: consumeraffairs.com

Whirlpool Cabrio washing machine - We purchased the (best name brand) from
Whirlpool Cabrio washing machine - We purchased the (best name brand) from Get It Now and all we ever had was problems. We will fill the washer 1/2 full of clothes and the clothes on top would not even get wet. So we have to do it again, to make sure the rest of the clothes were washed. Many times there was white smudge marks on the clothes, sorta like powder (we use only liquid soap that you recommend). Today I washed a child’s bedspread for the 4th time because the stains would not come out (from a cookie). I had to turn the bedspread twice just to get it wet. I used bulk load and heavy duty load and it doesnt work. Your product is a very big disappointment for the price a person has to pay. I will recommend that no one purchase this product. Your people need to do further research on who this machine cleans clothes.
Published: April 21, 2013
Naomi of Merrill, WI
Source: consumeraffairs.com

Bought a nice house in 2012 which has a Quiet Partner 3 Dishwasher. About t
Bought a nice house in 2012 which has a Quiet Partner 3 Dishwasher. About twice a week it has to be reset pressing buttons because it blinks at you when you press start. Control board was replaced a couple times since we bought house. We just put up with it. The tub has a manufacturers defect in bottom where the plastic is so thin it finally cracked and over time water trickling out went to wall. Then ruined an area in finished basement ceiling. Ive used a couple different things to stop the leak but it always starts leaking. Customer service says its not under warranty so will buy a new dishwasher. But not Whirlpool or Maytag. Same company now. Dishwasher is a total piece of crap.
Published: September 28, 2015
Todd of Villa Rica, GA
Source: consumeraffairs.com

I bought a 3 burner glass hob under your built-in cooktop category (model n
I bought a 3 burner glass hob under your built-in cooktop category (model no. AKCG 930-90 cm) in Nov. 2015 from Coimbatore, Tamil Nadu. In the month of April 2015 I started having problems with the medium burner. The problems was rectified on 29-4-2017 after some replacements that cost me Rs. 5000. After two months again the same problem occurred, the medium burner was not igniting again, I registered a complaint on 5-7-2017, the representative came and did some maintenance and left but the same problem resurfaced after a few days.I was fed up of complaining and started using the burner during necessity by placing a weight on top of the knob. Finally on 15th Feb 2018 while I was using the stove the glass top cracked into pieces. My experience of the companys built-in cooktop is horrible and bitter. Every time I registered a complaint the representatives used to attend the complaint after 2 weeks and that too after so many phone calls. I am really dissatisfied with the service and quality of the product. I therefore strongly recommend customers not to buy this product.
Published: March 14, 2018
Asha of Kodaikanal, Other
Source: consumeraffairs.com

The washer has rust under the rim in the inside - also the paint is bubblin
The washer has rust under the rim in the inside - also the paint is bubbling and peeling under the rim of the washer. I contacted Whirlpool and was told that is a cosmetic problem. There is no warranty for rust or peeling paint. I will never buy another Whirlpool washer. I paid over $700.00 for this washer and I dont think I should have a rust problem after 5 years.
Published: October 14, 2013
T of Farmington, MN
Source: consumeraffairs.com

Whirlpool Cabrio. A little noisy, 2 or 3 years, do exactly what the manufac
Whirlpool Cabrio. A little noisy, 2 or 3 years, do exactly what the manufacturer says they will do. Start them up, run them, go get the finished product... The previous set, same brand lasted us 15 years and then went on to help someone else. Still have the same dishwasher, Whirlpool, 11 years, no repairs, no breakdowns. Bought refrigerator, and micro-wave also, several years back. No problems, no service calls, no stops.
Published: March 25, 2016
Roy of San Angelo, TX
Source: consumeraffairs.com

Whirlpool Cabrio washing machine: The washer was purchased in March of 2012
Whirlpool Cabrio washing machine: The washer was purchased in March of 2012 and malfunctioned in December 2014. After phoning Whirlpool, the machine was scheduled for repair with a factory-authorized company. The first repair attempt was unsuccessful due to a lack of parts. It took 10 days for the parts to arrive, and another unsuccessful repair attempt was made. The verdict is that a new motor control board, costing $350 plus labor, is necessary. With the delay in service and cost of repairs, I may as well buy a new machine.
Published: January 16, 2015
Lucy of St. Louis, MO
Source: consumeraffairs.com

We bought a Whirlpool Cabrio 2 years ago and they are an absolute piece of
We bought a Whirlpool Cabrio 2 years ago and they are an absolute piece of junk!!! There is only 2 people in our family so its not like we are washing big loads. It doesnt get my clothes clean and the clothes stink. I have followed the directions on cleaning the washer and it does not good. Now my clothes are soaking wet at the end of the cycle so I have to put it on drain and spin just to get most (not all) the water out of them. And when I take my clothes out, they are just as dirty as when I put them in. Called a technician and its going to cost over $400.00 to fix. This is nothing short of robbery!!!! This machine is a piece of junk. I read over 500 reviews on this washer and they all had problems that cost as almost as much as the washer cost to repair. There really needs to be a recall or a class action lawsuit against Whirlpool.
Published: September 13, 2014
Debbie of Dyer, TN
Source: consumeraffairs.com

Washer MOD WTW4800XQ2 - I purchased this washer about 2 years ago after my
Washer MOD WTW4800XQ2 - I purchased this washer about 2 years ago after my 15 year old washer died. I have always used Whirlpool appliances as well as my Mother that recommended Whirlpool to me some 40 years ago. I knew when this machine was delivered and set up that I was in for change. It locks down to where you cant get in it for too long of a period of time. I am a really busy person, and HATE this, but if that were the only issue, I could accept that. We live on a farm and our clothes get really soiled especially in the warmer months. I like to pre-soak white clothes, NOT happening with this machine!!! It ends the cycle after about 30 minutes so I have to start over, wasting water. But the main issue is the machine tries to level the clothes, or whatever it is doing on its own before filling with water. I wash a lot of clothes!!! I am going to say that 90% of the loads of clothes that I have washed with this machine have been off balance, banging around bad. I then have to wait for it to unlock so that I can pull out the dripping wet clothes and replace to try and get it balanced. I am 59 years old, I got married at 14. So Ive been washing clothes for a LONG time... This machine is junk to say the least. I recently house sat for family. They purchased a new GE washer and dryer a little bit before I got these, wonderful machines!!! I washed dog beds, sheets, blankets and tons of clothes during this time. WOW, I had forgot that washing clothes didnt have to be torture. I will NEVER purchase another Whirlpool product. This washer has exhausted me. I purchased it at Lowes on tunnel rd in Asheville, NC. Please, if you havent already, junk this design... Its gonna lose your loyal customers. This complaint has nothing to do with where I purchased it. I did not contact the store as they did not design the machine. I did NOT want to pay for service on a poorly designed product...
Published: December 8, 2014
Linda of Asheville, NC
Source: consumeraffairs.com

Ive replaced my ceramic stove top twice. First time it was my fault, I drop
Ive replaced my ceramic stove top twice. First time it was my fault, I dropped something on it. But last week I was the only one home, stove was off and I wasnt even in the room. I heard a bang, went and looked around. Saw nothing. But when I went to prepare dinner.... shock, the entire stove surface was shattered!!! Now at over $600.00 to replace it I AM NOT HAPPY!!!
Published: March 15, 2014
Vicky of Nipissing, ON
Source: consumeraffairs.com

I have had this washer for about 7 years. I have not had any problems with
I have had this washer for about 7 years. I have not had any problems with it. I wish that it is stingy with rinse water. I see suds on the items before the rinse cycle and it doesnt seem to use enough water for a good rinse. Therefore I use the extra cycle.
Published: May 20, 2020
D. Sylvia of Corona, CA
Source: consumeraffairs.com

We bought this dishwasher because it was rated on the quieter side... It wa
We bought this dishwasher because it was rated on the quieter side... It was purchased in 1999 and is still operating like new. I am amazed it has never broken down. I have wanted to replace it but my wife says Why?
Published: January 8, 2016
W of La Habra, CA
Source: consumeraffairs.com

My gas hot water heater failed. The pilot went out and could not be relit.
My gas hot water heater failed. The pilot went out and could not be relit. The Whirlpool water heater has a 12 year warranty and we are in year 5. Sears said they could not send anyone to repair it because there was no service in our area. We live 30 minutes from Dallas/Ft. Worth, Texas. They offered to replace it even though I had a plumber on standby, ready to replace it. They said they could not let me do that if they had one in stock. After waiting a week for the delivery, they called at 4:45 pm to claim that the delivery truck would not start. They would not put it on another truck or help in any way. Then they said it would be another week before they could deliver it. All this time we are going without hot water, trying to cook, clean, take baths, do laundry etc. They had no sympathy and refused to provide compensation so I could proceed with installing a new water heater. I could have done this if I knew a check was in the mail but they refused to allow me to do this. This happened to me at another big box store years ago and they sent a check immediately. The customer support in the hot water heater dept at Sears was terrible. If they cant send someone to repair and they cant provide a replacement within a few days, it is only reasonable to offer payment so that the customer and move forward with repairs. I will never buy another appliance from Sears after this nightmare. On December 4th Im supposed to get the delayed hot water heater but if the truck doesnt start, who knows how long I will have to wait. I am reasonable and flexible but lack of hot water is something a customer should not have to wait two weeks to get resolved.
Published: November 29, 2018
Charlotte of Sanger, TX
Source: consumeraffairs.com

3 months after I got the fridge, the ice maker went out. 3 months later it
3 months after I got the fridge, the ice maker went out. 3 months later it started to work again. Replace the water filters 2 times per yr. It is noisy when it makes ice.
Published: February 19, 2018
William of Kyle, TX
Source: consumeraffairs.com

Just bought this washer, its making a lot of noise, sounds like something i
Just bought this washer, its making a lot of noise, sounds like something is grinding (metal, gears, etc). I thought Whirlpool was suppose to be good. I just had my Maytag go out after 18 years of service, thought about getting another Maytag but found out Whirlpool makes those. As many complaint as I see, seems there needs to be a class action lawsuit against Whirlpool for shoddy work.
Published: January 12, 2015
Terry of Great Falls, SC
Source: consumeraffairs.com

I had owned another Whirlpool Washer before, which died. I purchased this o
I had owned another Whirlpool Washer before, which died. I purchased this one. It was noisy and unreliable. Whereas the previous one lasted for 10 years, this one stopped working in less than 6. I went out and replaced it with a GE instead.
Published: February 11, 2019
Dr. Samantha of Yazoo City, MS
Source: consumeraffairs.com

Its very noisy, and there are no blankets to purchase to deaden the noise.
Its very noisy, and there are no blankets to purchase to deaden the noise. The dishes all need to be dried by hand. Some of the dishes come out dirty. I would never purchase another Whirlpool dishwasher.
Published: February 24, 2021
Anna of St Augustine, FL
Source: consumeraffairs.com

You cannot control anything on this machine. You cannot pre-fill to dilute
You cannot control anything on this machine. You cannot pre-fill to dilute detergent- you cannot choose temp because what you choose is changed by the machine (manual). You cannot choose your own combinations of temp, water volume, and timing. Once the ** thing starts you cant change anything, like the setting you wish to use. Do NOT BELIEVE THIS IS ENERGY EFFICIENT. There is a REASON that this machine has a 2nd rinse. It is because so little water is used that it does not allow soap, lint or dirt to have anywhere to go but back into your clothes. YOU have to trick it out to get enough water to actually get some loads truly wet. EVER! You stand there like an idiot opening and closing the lid just to get enough water to dilute the detergent. You cant pre fill and then add your detergent because, it needs to sense your clothes load. Wont fill with the lid open. You cant rinse the detergent cup out. You only get to do what Whirlpool already knows about your needs. Oh & lets not forget the spin cycle. When you open the lid, large items like sheets will look like a pancake made from one of the sheets. However underneath will be a tangle of the rest of your wash worthy of a Gordian knot. You can yank your shoulders out trying to dislodge the clothes. Spin yes, I guess it did, I just didnt need permanent press wrinkles. And thats if you CAN actually open the lid. For some idiopathic reason the lid may be on lock. Good luck with that. Most often, youll find no reason that you can discern like an unbalanced load or as the booklet suggests, you havent figured out how to load a machine. I hate the design of this so much that I called the company and they said that they would send a repair man out to see if its working. Whats he going to do? Run a couple of washes and say hey thats how they design these things? They will not replace it. They do not stand behind their products. You are stuck with bad design period.Describe Yourself: Frequent User. Service/Delivery: It came with a big dent in the dryer we bought with it. Installer dudes crossed the hot with the cold. Whirlpool will not stand behind the products they make & they make lots of the brand names. So they figure they can just do exactly what they want and youre screwed because even under warranty, theyll only fix the mess of engineering they designed in the first place. Bottom Line: No, I would not recommend this to a friend.
Published: February 21, 2017
Claudia of Quogue, NY
Source: consumeraffairs.com

I spent what I consider to be a lot of money on the Whirlpool Cabrio washer
I spent what I consider to be a lot of money on the Whirlpool Cabrio washer and dryer which I purchased in 2007. Within months, I was getting error messages on the washer, specifically an F51. Thankfully, it was covered by warranty. Whirlpool knew then and there that these things were lemons. The repairman told me he couldnt keep up with fixing that issue. I have since had to replace the motherboard on the washer at a cost of $359, and the idler pulley on the dryer at $221; not to mention the metal catch on the dryer broke. I ordered a plastic one on eBay. I will never buy another Whirlpool product as long as I live! They make junk!
Published: December 29, 2012
Bambi of Spring, TX
Source: consumeraffairs.com

I recently purchased a Whirlpool Gold Edition double range. After a couple
I recently purchased a Whirlpool Gold Edition double range. After a couple of uses, the top oven thermostat went on the blink. I sat the thermostat to preheat. After 20 mins. and a call to the warranty department, the oven never reached the desired temperature. The warranty department sent a repair person who could find nothing wrong with the stove. I called Lowes and told them I couldnt trust the oven not to do it again (after several times of it happening and resetting the circuit breaker). This would be a disaster if it happened during the holidays when I cook for 20 or more people. Lowes manager said they wanted me to feel comfortable so they replaced the entire range. GUESS WHAT... 2 weeks after having the new one... same problem. I set the thermostat to 400 degrees and when it got to 390, I saw the light blinking. Waiting 10 more mins, nothing changed. I hit the cancel button, reset the bake... the thermostat, when I turned it back on, showed 365... What the heck! I didnt open the oven door. Whirlpool ranges are a piece of crap. I am calling Lowes again tomorrow to return and advise them to stop selling the junk. Dont blame Lowes... They do the best they can with the crap they sell.
Published: October 23, 2013
Debbie of Mech, VA
Source: consumeraffairs.com

Whirlpool Gold Fridge Model GR2SHWXP002 purchased on August 15, 2007 for $1
Whirlpool Gold Fridge Model GR2SHWXP002 purchased on August 15, 2007 for $1,368.77. Only repair issue so far was water leaking from the Water Inlet Valve Item # 949403. I bought a new part on Aug 8, 2011 for $73.45 and replaced it myself. The plastics on the fridge door have yellowed. No smoking in the house so not sure why the plastic has changed colour??? Would I buy one again?? Yes I love the water through the door feature and the automatic ice maker. 10 years old now and no major problems.
Published: April 27, 2018
Mark of St. Catharines, Ontario
Source: consumeraffairs.com

Whirlpool Duet - Steam cycle and sanitize on wash. Dryer is fast and automa
Whirlpool Duet - Steam cycle and sanitize on wash. Dryer is fast and automatic cycles actually work! Have had the washer 4 years and the dryer over 10. We like the Duet Washer because it had a steam cycle and a sanitize cycle plus it has a light inside that helps us see the laundry in our dark room or at night. Also we have been very happy with the cleaning - does a great job and gets the dirtiest clothes clean. The Fan Fresh feature and Delay Start are very handy especially for busy parents who may forget the laundry is in the washer.
Published: March 25, 2016
Stephen of Wilmington, DE
Source: consumeraffairs.com

Less than 3.5 years use on a 2015 Whirlpool dishwasher...total costs to rep
Less than 3.5 years use on a 2015 Whirlpool dishwasher...total costs to repair would be $600. This just to let other know. Whirlpool did nothing for me when the same issue showed 15 months after purchase and again 18 months later. Absolutely horrible experience. I dont want them to contact me and I post this as a warning to others. They just want to sell you high priced service contracts. Terrible dishwasher and even worse customer service.
Published: February 10, 2019
Scott of Arnold, MD
Source: consumeraffairs.com

Have had this Whirlpool for 17 years at least. Only issue we’ve had with
Have had this Whirlpool for 17 years at least. Only issue we’ve had with it was the ice maker that went out after about 14 years. There is plenty of space in the door. A place that holds cans, 2 shelves that go across the door, a small shelf and a butter shelf with a lid over it. Nice looking too.
Published: September 3, 2019
Linda of St Louis, Missouri
Source: consumeraffairs.com

I have a one year old Whirlpool refrigerator which was fine for 6 months. S
I have a one year old Whirlpool refrigerator which was fine for 6 months. Since then it has been a nightmare. If Lowe’s had not intervened on my behalf, I never would have gotten service. Have had at least 6 service calls, 2 new ice makers and various other parts. It should be bright yellow.
Published: December 19, 2014
Marla of Waterloo, IA
Source: consumeraffairs.com

I find this to have perfect storage space both in the top for standard refr
I find this to have perfect storage space both in the top for standard refrigerator and the bottom freezer. I would recommend this not for the style, the amount of room but also the quality. I have not been disappointed.
Published: August 29, 2019
Susan of Pensacola, Florida
Source: consumeraffairs.com

I recently purchased a Whirlpool Slide in Oven replacing my Amana stove of
I recently purchased a Whirlpool Slide in Oven replacing my Amana stove of 15 years. My Amana was a very basic model, and I thought this WP was an upgrade. But it is so poorly made its ridiculous. First of all the bottom storage drawer, is so flimsy, it does not slide out easily, and the top lip doesnt even have a finished edge. Additionally there is a 1 inch gap between the top of the drawer and the bottom of the stove door. But the BIGGEST disappointment was the oven racks, totally flimsy.We used a Lodge Dutch Oven (which we have used many times with our old stove) and the oven rack sagged under the weight. Had I known I would have pulled the racks from my old stove. I contacted that seller about these issues, and they said they are ALL like that even the higher end ones, and I contacted Whirlpool to see if I could buy better quality racks and they said no, this is all they have.
Published: October 17, 2019
Rebekah of Gurnee, IL
Source: consumeraffairs.com

In 1994 we built a new home and we used only Whirlpool Appliances. In July
In 1994 we built a new home and we used only Whirlpool Appliances. In July 2006 we replaced all the appliances with another Whirlpool products, although they were still working including the microwave. After two years the microwave stop working, replaced it with another Whirlpool microwave and the second one stop working last night (July 2014). I noticed the quality of all their products went down including, Dishwasher, Washing Machine, Refrigerator, etc. The dishwasher heating element start to decompose and I replaced it. The washing machine get stuck and the water never stop creating a major flood in the house. The refrigerator door seal torn apart. I decided not to buy any more Whirlpool products.
Published: July 8, 2014
Akram of Columbia, MO
Source: consumeraffairs.com

WHIRLPOOL WASHER FOR SALE! Your clothes will come out just a bit dirty, but
WHIRLPOOL WASHER FOR SALE! Your clothes will come out just a bit dirty, but thats OK isnt it? (You can see for yourself.) Oh yeah the Smell. OMG, its a heavenly Wet Dog smell. I know youll be as happy as I am with this WHIRLPOOL CABRIO WASHER. I almost forgot to mention, that most clothes will come out dry (not because of the high power spinning cycle) so youll save on your power bill, since you’re not using the dryer... This is a must have WHIRLPOOL CABRIO WASHER - NEW, ENERGY EFFICIENT. Youll use little to no water, another savings! But youll spend a wee bit more for the HE detergent, sorry! Oh yeah I forgot to mention its still under WHIRLPOOL 1 YEAR WARRANTY. Youll BE GLAD YOU PURCHASED THIS WONDERFUL MACHINE... Just as I am! :-)Back ground & Information about problems: A) We purchased the Cabrio Model# WTW5840BW0 washer 8 months ago and it has been nothing but trouble. And yes Im very busy in the summer - always on the go with school, kids, vacation, homework, finals, and work, etc. For the past 2.5 months. Started off by not spinning out, first problem. Does not fill up on deep washer cycle. Clothes come out as dirty as when I put them in. I have pictures. Some clothes never get wet; no water touches them (Small/Large loads). Now whites are coming out with yellow blotches on them. The clothes smell like Wet Dog - yes wet dog. Ive used the Powerball cleaner three times in 8 months. Yes, a service man has been out. He recalibrated everything. Now it’s worse. He is/has ordered ALL new computer parts, and I do mean ALL. If you need to replace every computer part on a brand new machine, I feel as if this alone, is a red flag… Wouldnt you agree?Im not happy with your Whirlpool Cabrio Washer and no longer want this washer. Maybe a different one, but not this one! It has been nothing but a headache. What can be done? Ive called Whirlpool USA 4-5 time being on endless hold @ the 800-253-1301 number and finally today is the first time talking to a rep. The young man was nice; however Im still no closer to getting this machine fixed today! Ugh. I would not recommend the CABRIO WASHER to anyone at this point. You can understand, cant you? B) Sad ;-( I had to tell my husband he was right and I was wrong about the new washer, and not to mention the smell he has been complaining about. Yuck...Explanation: I had washed towels in the new WHIRLPOOL and did not get around to folding them. Then after washing last night outside (yes outside) in the ole GE. I was folding the towels and happened to pick up the first set washed (Whirlpool); put them to my face and sniffed, yuck! WET DOG came to mind. Then sniffed the ones washed in the GE and he was right. I was wrong! Ugh... A $800+ Whirlpool is in the laundry room yet, Im outside on the deck - again yes Im hanging out with the mosquitoes on our deck washing clothes with the good ole GE. (It’s outside because it need a shutoff switch, or something like that.) Lesson learned the expensive way, dont buy a computerized Whirlpool washer. Its money down the drain... Needless to say Im not happy at all with this product.
Published: July 26, 2014
Natalie of Tuscaloosa, AL
Source: consumeraffairs.com

We bought this Whirlpool Cabrio washer 2 years ago and have hated it since
We bought this Whirlpool Cabrio washer 2 years ago and have hated it since the first load. It does not clean clothes, and the so-called large capacity will barely clean 5 regular towels. And if you wash diapers, do not buy this washer. If a load is really dirty, you have to wash it 2 or 3 times for clothes to be clean. Then, there is the awful mildewy, moldy smell after a few washes. How can a washer that gets so bacteria-laden be allowed to be sold on the market. Ive been washing laundry for 45 years, and Ive never had this kind of wash-related problems. This washer is an overpriced nightmare. I cannot wait until I can save enough to replace it. And I am watching and hoping a class action suit comes out to force Whirlpool to take these washers back, refund the money spent, and apologize to all the people who purchased one.
Published: July 6, 2012
Edna of Englewood, FL
Source: consumeraffairs.com

This washer never worked right. It simply mixes the clothes up with little
This washer never worked right. It simply mixes the clothes up with little water. A real piece of crap. See the 2000 other complaints. Time for class action suit.
Published: July 17, 2016
Jerome of Calabasas, CA
Source: consumeraffairs.com

We purchased a Whirlpool stove a year and half ago. We were cooking and kep
We purchased a Whirlpool stove a year and half ago. We were cooking and kept hearing (tick, tick, tick) noises. Couldnt figure out what it was. After removing the pot there was an area of 2x4 inches that had melted in. Not sure where the glass went. But it looked like a chip but on the surface.
Published: October 28, 2015
Ali of Phoenix, AZ
Source: consumeraffairs.com

We purchased the Induction Range Whirlpool Model WF1910H0AS0 almost 2 years
We purchased the Induction Range Whirlpool Model WF1910H0AS0 almost 2 years ago and bought the extended warranty that was offered by A.J. Madison. We started having problems about 8 months after the purchase. We have had technicians out numerous times and they couldnt solve the problem of the cooktop part of the range locking and beeping when we use the oven. I have made several calls to Whirlpool and basically was told too bad. I see that there have been several complaints with the product and they have stopped making it. On one repair visit we were told that they were replacing a particular part because they were having so many problems with the heat blocker that goes under the glass top that they made it thicker and were hoping that this would solve the problem. It did not.The thing that really has sent me over the edge is that last night I was just boiling water and I heard a pop that came along with a smell (electrical burning smell) and the range blew a fuse and now the cooktop part just shows the deadly error F47. I am so disappointed in Whirlpool and their customer service and too bad attitude. You would think when you are spend almost $1800 for a range that it would not have problems so quickly and pretty much render useless in less than 2 years. Also shame on A.J. Madison for selling extended warranties through a company that has such a bad ratings with the Better Business Bureau. The only reason I gave 1 star is because you cant have no star.
Published: August 26, 2016
K of Parker, CO
Source: consumeraffairs.com

I had an upscale Frigidaire suite of kitchen appliances and I loved them. A
I had an upscale Frigidaire suite of kitchen appliances and I loved them. A few years later I moved and needed a new set. I thought Whirlpool was about the same and I bought a Whirlpool set. The stove wont boil water or even fry an egg. It heats up and cuts off continuously. I called a service rep out and he called the engineer who told him it is designed like that and I need to use hot water on the stove to boil it. I was shocked at his ignorance and insulted by his stupidity. Ive been cooking for 60+ years and everyone who cooks knows you use cold water to boil water. But really, the stove does not cook anything. When frying eggs the burners cut off every few seconds to the point you cannot cook anything with it and the engineer said thats the way they designed it. DONT BUY WHIRLPOOL. THEY WONT EVEN BOIL WATER. HORRIBLE STOVE AND ONCE YOU HAVE IT YOU ARE STUCK WITH IT.
Published: August 17, 2020
Barbara of Gallatin, TN
Source: consumeraffairs.com

It was not a good experience after I purchased a Whirlpool washer in Feb 20
It was not a good experience after I purchased a Whirlpool washer in Feb 2014. I have been going to Laundromat 5 months since I found the door did not able to secure. I reported in January 2015 and technicians from 3 different contractors made more than 10 visits for checking and replacing parts. Not only nothing gets done, I also missed work for all these days. Then I escalated to the Supervisor, ** and Miss ** in Executive Office of North American Region. Both of them are very nice that they understand the situation and how frustrate it is. Finally, ** said Whirlpool would replace it. ** told me that I should get phone call from H.H. Gregg within 48 hours. However, it has been two weeks and seems no one care. In this three days memorial weekend, I still need to go to Laundromat while they are enjoying BBQ with their friends and families. I dont know how long it take to replace it.
Published: May 22, 2015
Yee of Gaithersburg, MD
Source: consumeraffairs.com

We recently bought a home and our dishwasher came with the home. We saw our
We recently bought a home and our dishwasher came with the home. We saw our basement leaking and got 2 plumbers come over and check the pipes out, paying almost $600, only to realize that the leak was actually from the broken plastic in our dishwasher, and not any pipe. When we called the Customer Service to get it replaced as it comes with a 20 year warranty on the plastic body, they said they would replace the part, but I would have to pay $81 for the first 15 min & $19 every additional 15 min. for labor, which means I would end up paying at least close to $400 or more, depending on how long the technician takes to replace the fiber body. Neither their policy nor warranty make any sense to me. Its frustrating to see that in spite of being covered, I would be the one paying money out of my pocket.
Published: July 14, 2014
Neha of Brantford, ON
Source: consumeraffairs.com

What a horrible machine! From the day that it was installed not one time it
What a horrible machine! From the day that it was installed not one time it gave me good cleaning. I spent so much money servicing it. Costed me over $700! I am done putting money into it! I am washing by hand! If you want a dishwasher where you can hand wash and God forbid your rinse with the machine (you will have to rewash everything) then this is the machine for you!
Published: March 29, 2018
Faiza of Great Falls, VA
Source: consumeraffairs.com

In all of my 50 years of marriage and buying stoves, I have never had an ov
In all of my 50 years of marriage and buying stoves, I have never had an oven breakdown. I live in Canada - I purchased three appliances, all Whirlpool 2 years ago. I had to have a service call on the fridge three weeks ago - a little rubber nipple was clogged up and water was running into my freezer. Bill $100.00 - two weeks ago, the broil element in my stove would not turn off when the bake cycle heated up. Actually, you did not have to press the fast heat button as the broil came on by itself. I have been waiting almost two weeks for the part - today I was told it would be another week. The part has to come from the US - what ever happened to Whirlpool Canada???? - I am told the bill will be $350.00 and maybe more plus the service call. I do not find this acceptable. What do you do when you have already invested the money in the product. Bring back the old Moffat stoves. I would like to be reimbursed for the money I have put out and will put out.
Published: October 2, 2013
Mary Ellen of Elora, ON
Source: consumeraffairs.com

After 25 years my Maytag died. It was a Sunday so we just decided to go to
After 25 years my Maytag died. It was a Sunday so we just decided to go to Lowes & purchase a new one. They could not find my 1st choice so I bought the Cabrio. It is the worst washer I could have purchased. It determines the amount of water you need. Our clothes never seem to be clean & its very noisy. It has no agitator & is supposed to save water. Even putting it on the longest cycle our clothes do not appear to be clean.
Published: January 31, 2017
Pat of Easley, SC
Source: consumeraffairs.com

I purchased my Whirlpool washer on June 28, 2011. Within 4 months, I had to
I purchased my Whirlpool washer on June 28, 2011. Within 4 months, I had to call for a repair. It is now going to be a year and I am on my seventh repair call. The repairs have been everything from loose pulleys, new belts, and new valves. When I called to complain, they said there is nothing they could do and I should take out the extended warranty. I have had washing machines last up to 15 years. Needless to say, they werent Whirlpools. I really would like to have it replaced. I dont think its fair to me that I should have to wait for a repairman to come out and tell me he doesnt have the part and has to come back. I did take out the extended warranty, which cost approximately $150.00 and that should not have to be.
Published: June 24, 2012
Joanne of North Bellmore, NY
Source: consumeraffairs.com

I bought the Whirlpool WTW 5000DW1 washer and dryer to go with it. Within t
I bought the Whirlpool WTW 5000DW1 washer and dryer to go with it. Within the first 2 weeks the plastic handle broke on the dryer. Ive been using the corner of the plastic handle ever since to open the dryer. The washer is the worst washer I have ever purchased in my life. The tub doesnt fill up over the clothes half the time. It is perfectly balanced on the floor but it always bounces around and you cannot open it to rearrange the clothes because they lock the lid. The only option is to try to hold it and wait for it to finish or start over by pressing the button for at least 3 seconds. I have had a few items get shredded by it and a lot of times the clothes dont get cleaned and rinsed properly. Even on 2 rinse option. Just the fact that it has a 2 rinse option is a big red flag. It is supposed to be a energy saver and water saver but that isnt true. If you have to wash and rinse the clothes twice because it has spots from the detergent still on the sheets, something just isnt right. Whirlpool shouldnt even put a product like this on the market. I have owned many Whirlpool products before this but this is the last Whirlpool product I will ever buy. Obviously Whirlpool doesnt test its products or care about quality.
Published: August 14, 2018
Jeff of Montgomery, TX
Source: consumeraffairs.com

Hi team, I have to lodge this complaint after because of getting continuous
Hi team, I have to lodge this complaint after because of getting continuous problems I have suffered with my Whirlpool fully automatic washing machine top load 11 kg bloom wash 360 degree. I purchased the abovesaid brand new washing machine on 1st Jan 2017. Since the purchase I am struggling with this machine. I raised the fault in the beginning itself and the service was done on 5th of Feb. Jobs sheets enclosed here with.Similar issues kept on arising and whenever I raised those issues with the whirlpool team, they mentioned that company policy is to repair the faulty part if it’s in warranty and they will not replace. They suggested me to go for the AMC and to be on the safer side, I also took AMC under warranty period only. (AMC card - My cheque dates and service details all are mentioned onto it.) Recently I faced another issue on 26th Feb for which ticket was raised. Engineer visited on 27th Feb and advised us to replace the motor part. On 3rd March they replaced motor mechanism and ball-bearings. Then engineer advised us to check the working by giving a trial wash.I started the machine to wash clothes and after 20 mins machine started making abnormal noise. (I have made video of it, audio of the video captured the noise). I again called up the service engineer immediately and informed him about the voice coming out of machine and he gave a lame answer by saying “It is normal sound”. Then I again called Whirlpool and requested senior engineer visit to resolve the issue. Senior engineer visited and told us that one of motor screw wasn’t tighten properly. It opened while running the machine which completely damaged the motor.After that I am continuously calling to service centre to get the updates on my machine motor replacement. Finally they mentioned that they dont have motor part available with them due to company ceased this model productivity. When I raised this issue with the Whirlpool team they mentioned that they can only pay 40% of the machine value, because I had AMC. However, I did mention that this damage is caused by the negligence of their service engineer, but they didn’t discuss anything about it.When I continuously chased them they dropped me an email to refund only the 40% of the machine value. I feel cheated and harassed!! When I bought the machine they gave us 10 years warranty now they mention that motor is not available as it’s a 5 years old model. My grievance is that since I had already taken the AMC and the damage was also caused by their engineer, why I have to bear the loss. I have already struggled a lot with this machine since last 5 years from the day I bought this machine and now I am losing my hard earned money. Kindly do the needful. Documents attached as follows: 1. Serial number of this machine 2. Bill/ Invoice copy from dealer 3. Job sheets4. AMC card (with 3 years extended warranty) Thanks,Pratibha
Published: March 20, 2021
Pratibha of Faridabad, Other
Source: consumeraffairs.com

Thermocouple failure on a Whirlpool water heater - We are having trouble fi
Thermocouple failure on a Whirlpool water heater - We are having trouble finding the part to replace it because the thermocouple is threaded left-handed, and Lowes does not seem to have any replacements in stock locally. Meanwhile my tenants are without hot water, and my repair bill is escalating due to labor.
Published: March 20, 2012
Sandy of Durham, NC
Source: consumeraffairs.com

My Duet Sport washer drum is damaged due to the poor quality of the bearing
My Duet Sport washer drum is damaged due to the poor quality of the bearings. I replaced the Whirlpool Duet Front Loader Washer Bearing & Seal Kit W10253866, W10253856 but because the bearings were damaged the drum is also damaged. When I opened the rear panel of the washer the bearings had literally come apart and bearings fell out. All of the floor and the oil/grease was everywhere. I replaced the bearings but it didnt matter because the drum is warped. Priced the drum and it is nearly $400.00 to replace the assembly. The cost of the drum assembly is about half the cost of a new washer. I will never buy another Whirlpool product again. Just a shame that the cost of a replacement drum is so high. What caused the bearings to just explode and damage the drum. What did I do to cause this? Absolutely nothing. I have since discovered that this is has happened to scores of people with this same washer.
Published: January 28, 2020
Jourdan of O Fallon, IL
Source: consumeraffairs.com

Not working at all and only 3 years old. Completely non-functional. No frid
Not working at all and only 3 years old. Completely non-functional. No fridge or freezer. Lost all my food. Garbage. DO NOT BUY.
Published: January 4, 2016
Linda of Ochopee, FL
Source: consumeraffairs.com

1.0 out of 5. This is the absolute worst washer that I have ever owned. Do
1.0 out of 5. This is the absolute worst washer that I have ever owned. Do NOT fall for the top loader hype. The clothes do not get clean. Anything black constantly comes out with a white residue and whites are dingy. Ive tried numerous detergents and used as little as a tablespoon and still get the same results. The company just insists that its too much detergent or that I need to run the clean cycle after every 4-5 loads. The service guy that came out said this is the number 1 complaint with these washers and Ive talked to plenty of friends that experience the same issue. The company would have you think this is the first time they have heard of it.I have spent hours on the phone with whirlpool and Home Depot over the past year and neither accept responsibility or offer any solution other than some free cleaning tablets from Whirlpool and Home Depot offered $200 off the purchase of another washer. This was when the washer was only 6 months old. The only way around this is to rewash the clothes and a second cycle and to wash all loads on bulk load with an extra rinse. Yep. Great water savings there! Save yourself the headache and dont buy a top loader of any brand and I would never buy another appliance of any kind from Whirlpool and Home Depot because of their poor customer service in handling this common issue.
Published: December 17, 2017
Sherry of Highland Village, TX
Source: consumeraffairs.com

Ive been thru 2 new French door refrigerators with the icemakers in the doo
Ive been thru 2 new French door refrigerators with the icemakers in the door. Ive lost all of my food more than 6 times! There is a design flaw and they are no longer making the large models. I finally figured this out after reading multiple reviews from a lot of people with same/similar experiences. The compressor freezes then the loud noise all while the temp slowly lowers and ruining your food before you know whats happening. To add insult to injury... After ordering my THIRD replacement, their contracted installation company wont communicate with me to let me know when it will be delivered. Ive been without a fridge for 3 months! Calling them takes a full morning with hold times over an hour! I will never buy another product from them. I have a taboo LG French door with an ice maker in the door in my other home and it has been perfect for 7 years. Just be very careful and read reviews from people who have owned one for at least a year.
Published: June 27, 2018
Mary of Decatur, GA
Source: consumeraffairs.com

Most dissatisfying experience with Whirlpool. In 2013 I bought a stackable
Most dissatisfying experience with Whirlpool. In 2013 I bought a stackable Whirlpool washer and dryer. Everything worked well for two months, and then the washer started having problems. The washer memory board unit (MBU) needed to be replaced. This was done under warranty. One and half years later I started getting the error F07 which means an electrical problem. I called Whirlpool and they told me a technician would cost $85 for a service call. I delayed the call until today.The technician came, did a diagnostic and then advised me that I would need a new MBU. The cost plus labour amounts to almost the cost of a brand new washer. To add insult to injury, Whirlpool advised the service call would cost $89. (They upped the price since my last call.) You can imagine my shock when the technician told me that the $89 covers the first 15 minutes. I paid $133.34 for one half hour diagnostic testing and to be told I need a new MBU which is on back order for at least 6 months!!! My recommendation is - NEVER BUY any Whirlpool product ever.
Published: November 2, 2016
Patricia of Mississauga, ON
Source: consumeraffairs.com

I bought it on 11-24 13. I called Whirlpool on 1-29-13 and got no response.
I bought it on 11-24 13. I called Whirlpool on 1-29-13 and got no response. I called 3 or 4 times and still havent heard from them. Its now 4-1-13 and still nothing. I tried many times and got the runaround from them. They owe me money for repairs to the heater. I will not ever buy from them again. Just thought you all should know about this.
Published: April 1, 2013
Doris of Elkton, MD
Source: consumeraffairs.com

Worst purchase I have ever made. When I purchased this Cabrio washer in 201
Worst purchase I have ever made. When I purchased this Cabrio washer in 2015, I didnt find bad reviews but how I wish I had. This washer does not clean clothes well. It has caused holes in clothing and towels. Often all the load wont even be damp even if using the deep water feature. The wash loads rarely fill more than couple of inches. Clothes come out twisted and terribly wrinkled. Sheets and blankets will be half dry and unclean. TERRIBLE APPLIANCE. WOULD NOT RECOMMEND. Now I am stuck with a high priced washer I wouldnt even feel good about giving away. WONT FILL. RUINS CLOTHES. TANGLES LOADS. DOESNT CLEAN. DOESNT RINSE PROPERLY. DO NOT BUY!
Published: March 31, 2017
Brenda of Tullahoma, TN
Source: consumeraffairs.com

I really like my new 5 burner gas double oven gas range made by Whirlpool.
I really like my new 5 burner gas double oven gas range made by Whirlpool. Except for 1 minor flaw where the backsplash panel warped at the beginning and was promptly replaced by whirlpool I have had no problems with my range, love having 5 burners and a double oven. Plus the left front burner has a much bigger burner with higher btu which helps water come to a boil way faster than any other ranger I have ever had. That is a real nice feature and I really like having 2 ovens, When cooking on an average day for my small family there is no need to heat up the big oven and the little oven is just the perfect size to bake 1 or 2 dishes. And on holidays when I am cooking for more people or many more dishes I have the capacity to cook more items.
Published: February 7, 2021
Teresa of Clayton, Ohio
Source: consumeraffairs.com

I have had my Whirlpool stove for over 30 years and use it daily. Still a g
I have had my Whirlpool stove for over 30 years and use it daily. Still a great stove. I would not trade this stove or any of the new types. I just need to get the self cleaner repaired. The only problem I have is finding parts to fit this older stove.
Published: February 7, 2021
Jan of East Bernstadt, KY
Source: consumeraffairs.com

I bought a Whirlpool Cabrio washing machine from Lowes 3 short years ago. W
I bought a Whirlpool Cabrio washing machine from Lowes 3 short years ago. Within the first year, it needed a new main board. Now just 2 years later, it needs another main board. It has never worked correctly. I have purchased another washer from another manufacturer and will never buy a Whirlpool product again and neither will anyone I talk with about this. Dont buy Whirlpool products!!
Published: March 21, 2016
Randy of Phoenix, AZ
Source: consumeraffairs.com

Do NOT buy the Whirlpool Cabrio washer...it doesnt actually wash your cloth
Do NOT buy the Whirlpool Cabrio washer...it doesnt actually wash your clothes! Most clothing still half dry after the wash (didnt get any water on them) and they are still smelling sweat after the wash! Also doesnt clean basic stains that others washers clean. Even if you add water manually to the washer to soak your clothes, the clothes on top wont be agitated at all, hence the reason the clothes are still dirty after a wash. Poorly engineered washer... its a lemon as it doesnt do what it is supposed to do (wash clothes). Biggest scam ever from Whirlpool and shouldnt be allowed to be sold to consumers anymore!
Published: December 28, 2019
Stephanie of Riverview, FL
Source: consumeraffairs.com

Ive had this refrigerator at an upscale rent house for 2.5 years. I have in
Ive had this refrigerator at an upscale rent house for 2.5 years. I have invested over $1,000 in repairs, all of which happened after the one year warranty was up. Now I have to replace it completely because it makes a loud noise that my tenants cant stand. Dont buy this unit.
Published: October 20, 2015
Jess of Austin, TX
Source: consumeraffairs.com

Cabrio washer lid warps twist and cracks the frame. Not a proper lid design
Cabrio washer lid warps twist and cracks the frame. Not a proper lid design apparently.
Published: August 2, 2013
Steven of Hamilton, MI
Source: consumeraffairs.com

RE: Our Whirlpool gas range/oven model# GW397LXUS05 installed Oct 2010 star
RE: Our Whirlpool gas range/oven model# GW397LXUS05 installed Oct 2010 started acting up when setting the oven temperature. The 0 doesnt work so we input 355 instead of 350 etc... Other numbers have started to fail as well... Also it needs cleaning but a neighbor with the same model said whatever you do dont use the self clean for the oven, as they did & it literally burnt out the control panel costing them over $400!! Say what?? So we cant use the self-clean feature or well really fry the control board... Would LOVE to hear Whirlpools explanation on this one... And a minor issue but nonetheless worthy of a mention, the oven drawer never slides in/out properly & hasnt fit right from day one...
Published: February 22, 2015
Marlene of Surrey, BC
Source: consumeraffairs.com

Ive owned whirlpool appliances for forty years or more, and have been consi
Ive owned whirlpool appliances for forty years or more, and have been consistently pleased with them. My first washer and dryer lasted eighteen years while raising a family. Brand X lasted eight years with at least four repairs before we dumped the set. We moved and sold one set with the house, but my newest washer and dryer set is eleven years, and works fine. Ive had at least four ranges. We sold two of them with the houses, but theyve all been fine, just bought a snazzy new Whirlpool range as an upgrade. Im on my fourth Whirlpool refrigerator, but again we sold one with the house and we upgraded one perfectly good Whirlpool refrigerator to a bigger side by side with icemaker. Third whirlpool dishwasher. Weve moved a lot, leaving behind appliances and buying new ones. Sure, Whirlpool appliances break down, but they sell zillions of them, and you never hear about the zillions that never break down.
Published: December 16, 2014
Alexandra of South Bend , IN
Source: consumeraffairs.com

We purchased Whirlpool AquaLift oven from Lowes 10 months ago. Since then,
We purchased Whirlpool AquaLift oven from Lowes 10 months ago. Since then, I dread each time I use the oven because I end up cleaning it by scrubbing and using different products because AquaLift cleaning is a scam. I have arthritis in my joints especially my neck, so cleaning it by sticking my head inside is a nightmare for me. I will try to call the company and see what is going to happen. I read that someone is suing Whirlpool for this product so hopefully they will recall the product or refund us if we return it.
Published: December 21, 2016
Ishraq of Stafford, VA
Source: consumeraffairs.com

The washing machine is so loud when it is on, drowning out conversations es
The washing machine is so loud when it is on, drowning out conversations esp when cooking or eating (it’s located in the kitchen). The machine tumbler has to be constantly readjusted no matter the size of the wash or how many times my husband or myself adjust the tumbler; consequently the washing machine is always dancing, making a horrible banging noise. The washer is under 6 years old. With that said, when you open it, the lip is all rusted out.
Published: May 21, 2020
Lisa of Cherry Valley, NY
Source: consumeraffairs.com

I have a Whirlpool double oven. When I attempted to use the self-clean feat
I have a Whirlpool double oven. When I attempted to use the self-clean feature according to manufacture instruction, the bottom oven stopped cleaning in the middle of the cycle. I had a repairman out and he replaced the thermal fuse in the back of the oven. It cost $85. I didnt attempt to clean it again for another few months since I dont use the bottom oven often. When I did attempt to use the self-clean feature according to manufacture instruction, the same thing happened. I called the repairman and he said that the thermal fuse would blow every time I tried to clean the oven, because of the way the oven was manufactured. I contacted Whirlpool and they were not at all helpful. I intend to contact them again.
Published: June 9, 2014
Lydia of Yukon, OK
Source: consumeraffairs.com

Whirlpool Cabrio Platinum Washer - Worst purchase ever! Washer will NOT cle
Whirlpool Cabrio Platinum Washer - Worst purchase ever! Washer will NOT clean clothes. It leaves detergent residue on everything and I use liquid detergent. All of my husband’s dark police uniforms have grey powdery looking streaks on them after they come out of the machine. Does not matter how I load the clothes. The horrible results are the same. Even rewash and extra rinse, streaks are still there. This model, Cabrio Platinum was very expensive! Never buy a Whirlpool.
Published: July 18, 2017
Beth of Summerton, SC
Source: consumeraffairs.com

I have replaced the damper control unit three times the last three years. T
I have replaced the damper control unit three times the last three years. The part begins to fail after nine months in used. The temperature becomes too cold in the refrigerator and the food started frozen because the damper door wont closed as cold air flows from freezer to the refrigerator. It adds to the displeasure that Whirlpool is not taking care of the shipping cost even the part is under warranty.
Published: January 28, 2018
Homer of Vernon Hills, Illinois
Source: consumeraffairs.com

I bought Whirlpool hot water heater with the Honeywell part in 2014 and the
I bought Whirlpool hot water heater with the Honeywell part in 2014 and the thermal box went out. No flashing lights, no way to reset. I understand that Whirlpool had a class action lawsuit after researching. Still selling this product to consumers. Whirlpool should be held responsible, and be made to give an allotment to replace homeowners with hot water tank of choice! If lawsuit is active please add my name.
Published: November 25, 2016
Lucy of Kenova, WV
Source: consumeraffairs.com

We purchased our 4 French door refrigerator on 1/22/15. It started making a
We purchased our 4 French door refrigerator on 1/22/15. It started making a loud noise, like an air compressor. It continue to get louder and louder over a period of a couple of days. Called the dealer where it was purchased and a repairman was not available for another week. When the repairman showed up and diagnosed the problem which was a leak in the freezer causing ice and the fan to hit the ice, they were not equipped to fix that type of problem. We were advised to call Whirlpool consumer dept. which we did, and was advised they would send out another repairman and would be another week. Have had to move food and freezer items out of refrigerator. Two and one half weeks and no solution. Five month old refrigerator that is not usable. Very disappointed in product and service.
Published: June 8, 2015
Jim of Wimchester, OR
Source: consumeraffairs.com

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