I purchased the Whirlpool Cabrio set about 5 years ago. My problem is that the washing machine has NEVER gotten our clothes clean. The dryer is fine but the washing machine is useless. Clothes come out of the machine in the same state that they went in even if I use stain remover. Dont buy this machine!!

Never buy a Whirlpool water heater. Theyre junk and they dont honor warranties. NO wonder theres a lot of bad reviews. Im one of those suckers. You would think Whirlpool would do a better job. But the blessing in all this I wont have to deal with Whirlpool again. Including washer and dryer, ref, stove, dishwasher and etc.

I have a roughly 2-year-old 30 Whirlpool electric range that has just got out of warranty 4 or 5 months ago. It has been a great stove up until the last couple of months. We have had 4 incidents where the burner would shoot up to high on its own even with the knob down at medium or low. 4 times in the last month, it has come close to catching fire while we were cooking. I have contacted Whirlpool about this issue and have yet to get a response.

We bought this dishwasher new from the Brick 2 or 3 years ago. It was bought not because old dishwasher wasnt working, but we needed a new fridge and stove so we also bought a dishwasher to match the new stainless steel fridge/stove. If I could give 0 stars I would. Biggest complaints: It doesnt matter what soap, what setting or how much your rinse/scrape your dishes THIS DISHWASHER WILL NOT CLEAN THEM. Its very rare it actually cleans a dish or utensil properly. If your plate had ketchup on it, it wont clean it. But if you had a sandwich on the plate and managed to not get ANYTHING from your sandwich on the plate, it would come out clean.The drain constantly clogs. We rinse everything, but the drain hose constantly clogs to the point the unit wont drain. Have to remove the unit, take off hoses and blow them out. It clogs because the strainer at the bottom of the dishwasher which is supposed to stop stuff from going down the drain hose doesnt work. If you look at the strainer and the system they use to stop stuff from going down the drain hose. Its no surprise it doesnt work. By design it cant work. My brother in law is a licensed appliance repair man. Sears actually paid for his schooling. He installed and hes fixed the clogged drain numerous times. He agrees. Worst dishwasher ever.

I do not know if my mail would be read or not, but I am writing it just to my satisfaction. I am a doctor (dentist) living in Haridwar. I had bought a Whirlpool fridge around 2-3 years back. I am not sure about the date. I have the bill. I will have to check the exact date. So around 3 months back, the fridge stopped cooling and I lodged a complaint in your customer care center. The engineer turned up, and he said that the compressor was not working and the company will change it. We only have to pay for the gas to be refilled. I said ok. Everything went well for nearly 3 months, then again one fine day, the cooling stopped. I called the companys customer care, and they gave me a complaint number and customer satisfaction number. But nobody turned up for 2 days. I called and called, then after much calling, a guy from the company came and said that the compressor was not working and they have to change it but that it will not be possible for 4 days. After 4 days, he will come.Sir, can you live without a fridge for 4 days and not getting the guarantee that it will be ok in the next 4 days? So, I went to the market bought a Kirloskar compressor, got it fixed, and got the gas filled; and the fridge is working fine now on the same day. This cost me nearly 4500rs, but I am happy that I have solved the problem. Till date, nobody has come to see my problem; and to my utter surprise, I received an SMS from Whirlpool that the customer is not willing to pay. Ha ha ha. My fridge is a double-door 280-liter fridge. What should I do?

I bought a 50-gal. Whirlpool electric hot water heater about 6 years ago from Lowes. About every two years, something goes bad. So far, I had to replace electronic control board that sits on top of heater twice. Then the heating element went bad. Well, this time, the electronic control board started to smoke and melt. I was home so I smelled something melting and found it. What would have happened if I was not at home? I have dogs that are like my kids; they could have been killed. Whirlpool wants to send the replacement parts knowing this part is no good. Do not buy a Whirlpool electric water heater! Now, Im scared the next time I wont be at home to find the thing smoking. I dont have money to buy a new one. How many other people have the same problem?

We purchased 2 Whirlpool Cabrio washing machines in 2011. Both required service calls in June 2015. After 3.5 years, the repair company diagnosed that the Whirlpool Cabrio model number WTW7800XW2 bearing needed to be replaced for an estimated $650.00 and recommended that we purchase a new machine. The other machine was spewing water out of the side of the machine. The repair person took the machine apart and could not duplicate the problem.

Informed that because washer was 1 year out of warranty. It was 2 years old. Parts were not guaranteed. Cost to repair $400.00 including labor. Maytag Store came to my rescue and it only cost $200.00. 2 years later, washer is not filling with water correctly. Have mixed feelings about repairing or replacing. If replacing, how to select a reliable washer. How do you select, if when we purchased this washer it was rated very high. Whirlpool does not help with any issue. They were extremely rude. Felt helpless dealing with them. Need a new washer and have no idea which brand to go with.

My top loading Whirlpool washer model WTW57ESVW1 failed after just over two years. When I called my service man, he turned it on and immediately told me it was not worth fixing as the transmission was bad and this model was known for this issue. I contacted Whirlpool Corp. and the person on the phone stated she could do nothing for me. I asked for a supervisor and was told she would give me a discount on parts, but I had to find out just what part it would be before she would tell me what percentage of a discount she could give me and the service call was my responsibility. Due to this treatment, I will not buy another Whirlpool nor will I recommend it to any of my friends. I will also post on Facebook my experience with Whirlpool.

The electric Whirlpool double oven range seemed like a good choice for a single person. I bought it in 2016 around the same time I had some personal setbacks. After finding my emotional equilibrium I decided to return to my much loved baking. While I have no other complaints on this range the ovens are a problem for baking. The digital oven temperature readout doesnt reflect temperature fluctuations in the ovens. Once you enter your desired baking temp the readout never changes even after you open and close the oven door say to take out cookies. Given some of my poor results I suspect even when Im not opening and closing the oven door the temperature is not maintained. I was going to get an oven thermometer but the user manual says it wont reflect an accurate temperature due to way the elements cycle to provide a consistent temperature. Ha! If you want to bake this is not the range for you. My inconsistent results and too often wasted ingredients frustrate me no end.

Five years ago, I decided to splurge on a really nice (expensive) over-the-range microwave during a complete kitchen remodel and had the Whirlpool Gold Velos Microwave GH7208XRS installed, thinking Whirlpool would be a reliable brand to replace our 18+ year-old (still working) Kenmore countertop model that we had used previously. About 4 months ago, after a couple of mysterious cases of the control panel going haywire (turning on by itself in a different modes), it started pouring smoke out the top and service was called and the magnetron and inverter were replaced to the tune of $482.Fine, things happen. Yesterday, while opening the door, the handle snapped off and (upon closer inspection) I noticed cracks around all sides of the door frame - see photos. After reading about similar complaints about Whirlpool microwaves on this forum, I really feel that this is a defect in materials and should be recalled or at least addressed by the company if they want to maintain their reputation. Right now, I am waiting on their authorized repair service to see what my recourse will be.

I came back from vacation and found a sheet of ice at the bottom of my freezer, just like that lady from SC and some vegetables frozen in the vegetable bin; not very happy. Have not contacted anyone yet, but I’m very unhappy about this situation. This refrigerator is less than 2 years old; I’m afraid of putting anything in this unit as it is very undependable.

Purchased a Whirlpool French door in April 2020 during the pandemic for 2K. The first week of owning it my fresh vegetables froze. I lowered the factory set temperature by one degree. The next week the ice maker stopped making ice. 3 days later it started up again. The 3rd week my freezer food defrosted and the ice maker stopped making ice. Called Whirlpool And requested a refund. They said, No we will send a tech. The tech determined the control board was defective. I had to empty the entire fridge and turn it off, defrost it for 24 hours. The headache to find someone to take your food! The part took 2 weeks to get replaced.The tech said, If this doesn’t work we will have to come back and take the back off to see what the issue is. Told to defrost again for 24 hrs. The ice was so thick we did it for 48 Hrs. 1 week later ice started to form in the freezer and the ice stopped working again. Called whirlpool demanded a refund and they said no. A tech will come again. I’ve relocated my food 3x already. How many more times can I do that! Whirlpool is not concerned about their reputation at all, as I read through other reviews of situations similar to mine. Do not buy whirlpool!

2 loads of clothes and it is broke. I tried to call Whirlpool to no avail. So I called Costco where I bought this machine. They at least talked to me. Promise to get a hold of me tomorrow. Brand new (2 days old) and this happened. Didnt even finish the second load.

I purchased the Amana washer # NTW4560YQO 10 months ago - when I put on the warn setting I would get an alternate cold warm but a warm wash. At the beginning of July suddenly all I got was cold water. The machine is still under warranty so I called and I got an authorized repair person who came out and replaced the mixing valve.. then I went to wash clothes and yes all I got was cold water. The authorized repair person came out and could not figure why. He called Whirlpool tech dept and they told him it was working the way it was supposed to. Now it does not give any warm water so I do not know how the tech person can make that statement.They then sent yet another authorized repair person from a different repair company and yet again the tech person said it is working the way it is supposed to. IT IS NOT WORKING THE WAY IT WORKED WHEN I PURCHASED IT AND THE WAY IT WORKED FOR 9 MONTHS. When I called customer disservice they kept repeating, our tech people say it is working the way it is supposed to. Then they tried to tell me it was the ground water. I want to know how many others out here have had the same problem. I really feel this is a defective machine and I want my money back or I want compensation and an acknowledgement that there is a problem with their crappy machine.

Late on the evening of Monday, January 27, 2014, after springing a leak in my 8-year-old water heater, I purchased a new Whirlpool model N50T61 replacement from Lowes. Installation went smoothly and the unit lit off fine the first time. It heated the initial tank of water rather quickly, but the next morning, I noticed the status light on the control unit was not blinking, which indicated the pilot light had gone out. I relit the pilot light, the water heater fired off and appeared to be working properly. 12 hours later, the status light was out again. I relit the pilot, but within 20 minutes, it went out again.On Wednesday, the 29th, I called Whirlpool customer service and explained to the representative what had been happening. He stated that since the status light was not blinking a code, the problem was either an air supply or venting problem, and he couldnt help me. I relit the water heater again and performed the match smoke test described in the owners manual on the vent connection. It did exactly what the manual said it should do, so I assumed that was not the problem. However, while performing this test, the water heater went out again. This time, being right there when it shut off, I saw the status light blink twice about 5 or 6 times before it quit blinking all together. The two blink error code indicated low millivolt signal from thermopile.I called customer service again and explained to the representative what the first person had told me and also told him the results of my test and that this time, I had observed the two blink error code. He asked if I had a multimeter (which I do), so he had me disconnect the wires for the thermopile, connect the meter to the wires, light the pilot and read the voltage. My meter is an old analog unit, and not capable of reading millivolts (which is what the thermopile output is), and I informed the rep of this, but he had me do it anyway. As I suspected, I saw absolutely no reading on the meter. The service rep stated that he believed the error code and decided to send me a new thermopile assembly. However, their shipping department was closed for the day and I should not expect to see the new part until Friday. This was unacceptable, but he stated that this was the only option available to me.After thinking about this situation for a while, I again called Whirlpool customer service and told the representative that I was not satisfied with the solution previously presented to me and that I wanted a return authorization to take the water heater back to Lowes for replacement. The rep stated he couldnt do that, but said that there were a couple other things I could try. He attempted to explain these procedures to me, but wasnt able to do so clearly. He stated he would email the instructions to me. As of this writing, I still have not received the instructions.In the meantime, I did some internet research and found that Whirlpool water heaters have numerous chronic problems, including the issues I was experiencing. I decided this was not a product I cared to own. I called the Lowes store where I purchased the water heater and spoke with the manager. I explained the entire sequence of events to him, and he told me to bring the water heater back for a full refund. Since my local Lowes store only sells the Whirlpool brand, I took the money and purchased a different brand of water heater from another home improvement store. Needless to say, it will be a cold day in hell before I ever purchase another Whirlpool product.

Bought this machine at Lowes as it was recommended by the salesperson. The machine broke down in 2 months due to a control module. Besides that, the clothes do not get clean! They come out with all the stains still on them. The water does not even get the clothes wet! And they smell. Called Whirlpool up and they sent out tech 2x and said there was nothing wrong. Went back to Lowes and they will not honor my claim to replace the unit. I now have to purchase a new machine since this one is useless. Never will I buy a Whirlpool again and dont you either!!!

I am writing this complaint because of the very poor service of Whirlpool. My washing machine broke after 1 year of use. Luckily, I was on my 2-year insurance. The wiring fully collapsed and I needed to change the whole drum. I called Whirlpools customer service and they said that they would fix the problem after 2 weeks. They came on the day and found out the problem and ordered a new drum. They said they would fix it up on the 5th of December, and it has already been over 3 weeks. On the 4th of December, Whirlpool called me and said that the item they had ordered for me has been damaged. I am not satisfied by these products because it is only a drum (it cant break that easily). I cannot recommend this company to my friends and family due to the quality of the products and the poor customer service as I was waiting on the phone for almost an hour trying to get through.

Whirlpool Gold Bottom Mounted Freezer - I advised Whirlpool that the refrigerator has two design flaws... one that makes the drain freeze up and even more importantly what is involved in correcting the problem. They replied that they were unaware of the issue when its all over the internet and has been for well over a year... maybe more. I sent them a couple pages of internet links and they said they would advise their engineers. As they have done with others, they suggested I should have gotten the extended warranty but that hardly addresses the problem(s).

My 4-year old water heater has upper/lower sensor issues for the fourth time this year. The rep was supposed to send replacement parts to arrive today (day four with no hot water), but the wrong ones were shipped. A different rep called and offered to exchange the unit for a new one. The expense to me will be $350-$450 for the plumber to uninstall my unit, take it to Lowes and bring the new one back to install. The plumber suggested I take my $450 and just buy a new non-Whirlpool unit. He knew immediately that I had a Whirlpool hot water heater because its the most common repaired vendor. Whirlpool should be covering this expense for re-installation of their inferior product. Poor customer service. Day 4 with no hot water during the holidays with no solution in sight short of me purchasing a new hot water heater. Whirlpool finally got the right parts to me and I paid a plumber $190 to install. One week to the day later, my pilot light will not stay lit. No change in ventilation since it has been installed. I will say I have been dealing with their rep Chris on the phone who is extremely nice and I feel sorry for him. But we all have the exact same issue which is not being resolved.

I purchased a new Whirlpool top load washer and dryer in 2012. I heard all kinds of crazy stories about all the new machines, so I tried to stay with the regular top load style. About 6 months ago my machine seems to have lost its mind! It forgets where it is in the cycle and pulls hot water when it should be cold and the washing machine has even overflowed all over my laundry room floor. I tried unplugging it, but thats just a temporary fix, it goes right back to its antics! I had my last washer and dryer for over 12 years. Im really upset that I spent a small fortune on this machine and now it needs repairs! Repairman is scheduled for next week. I will never buy Whirlpool again! JUNK!!!!

I used my self cleaning oven feature and the fuse blew, leaving my oven with no electric current. I had to replace the fuse at a cost of almost $300 two months after the one year warranty of the oven expired. The technician suggested I no longer use the self cleaning feature since it will continue to melt the fuse wire. The oven becomes too hot, so I have an oven that I paid for with a feature I cannot use. I would not recommend this product.

My experience w/ Whirlpool has been disastrous. Whatever you do read the reviews on products before purchasing, do your homework first before purchasing any major appliance. Whirlpool company and its employees are a joke. We are paying consumers and spent our hard earned dollars to support a company that could care less about us and our problems with their products they sell to us which are a piece of crap. I purchased a refrigerator made by Whirlpool from hhgregg in Oct 2015, which took 2 months to get it delivered. The refrigerator is not a year old yet, and cannot get anyone to come out to repair it. I have called Whirlpool numerous times, and so have my husband to come and repair a refrigerator that is less than a year old.The ice maker stopped working. Then I came home and discovered that the refrigerator is not cool, and everything in the bottom freezer had almost thawed out, and a repairman was supposed to come on August 31, 2016. It has been hot as Hades, during August, Sept, in the high 90s and they had the nerve to call and say they had to order the icemaker and when it came in someone would be out to fix it. I called the company in Maryland to find out what part did they order because a technician hadnt been out at this point to determine what part needed to be replaced. I called Whirlpool, and yes was put on hold for 45 minutes each time, and when I asked to speak to a manager, I was told that the manager said I could call a repairman and they would reimburse me up to $150.00. I replied That that is not my job. Your job is to send a repairman to fix it.The name of the company that they gave me and the phone number is located in Maryland, I live in the state of Virginia past Richmond, 3 hours away. Then I was told by the company in Maryland that they dont have technicians to Repair Whirlpool Refrigerators. This is totally unacceptable. It is Sept 19, and since August no one from Whirlpool has been out to fix it, neither have they tried to rectify the problem. Bottom Line, DO NOT BUY A WHIRLPOOL PRODUCT, not from hhgregg, Sears, Home Depot, Lowes, anywhere because this is how they treat customers. I have an 88 year old Aunt that lives with us that were responsible for, and she cant even get a glass of ice cold water from a brand new refrigerator thats still under warranty. Whats wrong with this picture?

We purchased our oven new in a package deal with the rest of our kitchen appliances four years ago. The bottom heating element in the oven has already stopped working. Every oven I have seen in my life has lasted a minimum of 15 years, and most 20. All I can say is DO NOT BUY WHIRLPOOL APPLIANCES! In the past 4 years, weve had the repair technician work on the Whirlpool refrigerator (once), dishwasher (3 times), and microwave (3 times). Now, the stove isnt working correctly, making this a total of 8 home visits by the Whirlpool repairman. Whirlpool is manufacturing trash for the landfill now, not quality lasting appliances.

In July 2012 I purchased refrig, ed2khaxvb (model #). By Oct. 2014, after numerous service calls to unplug ice blocking chute, an ENTIRE door was factory ordered and DELIVERED. Feb 2015, A&E service installed new door. Later that day, I opened the freezer door which had insufficient suction and ice is again sliding down the chute to the floor. The stress this has caused me (87 yrs old). Case #, phone and ref..nos. could fill a book. PLEEEZE HELP. What can I do???? Ty.

Sometimes, it doesnt get the dishes clean. I am not sure if it is the dishwasher or the detergent. I recently switched to Finish Quantum Max and it seems to be doing better. I always use the pots and pans cycle. Lots of features, most never used. For instance, china crystal, quick wash, rinse only. The size is ample but the interior design could be better. Solid black, looks good, Model GU1500XTL82.

Within six months of moving into our new condo, the microwave started making noises like something was loose - like a fan or something - it would sound as if something was catching and would be quiet and then begin making noise. Mostly noisy but once in a while quiet performance. In talking with adjacent condo owner, he said his had just started making the same noise. Asked some of the other neighbors; many said the same thing. Some had theirs repaired; others were ignoring. We had all moved in within a few months of each other in our Phase of completion.Called Decker and Sons where microwave purchased; they said Too bad. Call Whirlpool direct. I did. Was told I could pay to have repaired through a service company. When I said several residents had been having the same problem and it would seem a recall should be made, I was told that 250 similar complaints had to be received before a recall would be considered. If I could find that many, I should contact Whirlpool. Well, that was obviously not possible. My next door neighbor had his repaired before he sold his unit; the new owner recently said she had just replaced the Whirlpool stove because of the poor oven performance (which I have also experienced even though I ungraded) and microwave due to the noise it made. I have also learned that three other neighbors paid over $100 each to have their microwaves fixed over the last few years. I have just continued to use mine. Today an error message came up but a motor noise continued. Came to my computer to check on Error Message meaning and found this site and registering complaint for an obviously poorly constructed/engineered microwave. Obviously, Whirlpool does not care or listen. I will not buy another Whirlpool appliance! I will do my best to warn anyone purchasing appliances to not buy Whirlpool. Had the company admitted poor quality, no problem, as a production problem can occur but to knowingly disregard and ignore is inexcusable.

Ordered water filters for refrigerator. They did not arrive. Tracking # came back not found. Waited on phone for an hour. Talked to representative. She could not help me. Transferred me to another department. Been holding for an hour. Still no help. If this is what Whirlpool calls good service, they are completely lacking. I will not order another Whirlpool product.

I purchased a refrigerator from this company Model #WRF989DAM. It worked for only 14 months. I had service people come 4 times to try and fix it, called customer service and was suppose to get a replacement, paid $300.00 for a different model, been 49 days and still have no refrigerator in my home. Had to go out and buy my own replacement. I have called and sent emails with no response of when I would be getting the replacement.

I thank the folks at Whirlpool for building a washer (Cabrio tub bearing failure) that lasted 22 days just shy of four years, better than the Whirlpool Duet that lasted 14 months, tub bearing failure also. Now I have high confidence that Whirlpool pre-engineers failure into every washer they build.

I purchased the fridge 2nd hand in 2013. It was 10 years old at the time. It is still going strong & I purchased it because it has a frost-free freezer that never needs de-frosting and I love the features & size - its the PERFECT FRIDGE. What I look for in a fridge is its colour - I like metal, steel grey colour. I go for reputation & quality. Frost free is the biggest factor that determines my purchases, long-term (10-year min.) warranty & guarantee, size.

After 1 year and 5 months, my old side by side Whirlpool refrigerator stopped working. The melted ice caused floor damage and ceiling damage of the floor under.

I purchased a Whirlpool Cabrio in 2009. It worked so-so over the years but recently stopped completing cycles, citing false load balance errors and leaving towels and sheets sopping wet at the end of a cycle. Three repair appointments later, and still no success. I am thoroughly disgusted that such an expensive machine only lasts four years. Based on the service techs attitude toward the machine and other consumer comments, Im guessing I will have to replace it. You can guess it will not be with a Whirlpool machine!

I purchased a Cabrio washer and dryer in 2011 and sold it in 2012 for half the price. I was tired of my clothes not being cleaned. My husband and I work in an office environment so our clothes do not get real dirty. On the other hand, we do work around the house and garden. When I put black pants in the washer, then take them out, they look clean because the mud is still wet. When I take them out of the dryer, it is dry mud. I called the company and they said get someone in our area to come in and see if anything is wrong. Yep, they came in, charged me $150 and said that nothing is wrong; they cannot find one thing wrong. I used the washer for about another 6 months and thought, This is crazy! My towels, bedding, nothing is clean. I then sold it for half price and I am now using a totally different brand. I will never purchase a Whirlpool again!

The felt drum gasket came off our 6 month old Whirlpool Cabrio dryer purchased through KB homes. When I contacted the helpline on the 16th of May I was promptly set up with an appointment on the 18th of May. On the 18th I called to confirm a time and the company that whirlpool subcontracts in San Antonio, said they had no appointment for that day and the soonest they could get out here was June 1. I contacted Whirlpool to let them know this wasnt acceptable and I received many apologies and I understand how you feels. I asked how is it you have one company in all of San Antonio to service our dryer? Again more apologies. Then I asked since when does only apologizing and saying, I understand your feeling, be the end all of your customer service? No reply to that so I called Sears who promptly had a repairman out to the tune of $200 bucks with my military discount. Never again Whirlpool.

My fridge is over 10 years old and the compressor has not failed. I have replaced some of the bins that have cracked or been broken over the years. It is a side by side in black color and will probably replace it with another type but the same brand as long as it is economically feasible to do so.

The agitator is higher than any I have seen and when we washed aprons that have plastic buckles on them, they get stuck under the agitator. When complained their solution was to use laundry bags to wash 15 aprons in, they are long aprons. Paying a lot of money for the machine and it being commercial I didnt think we would not be able to use it. The whole machine shut down when three of the buckles got stuck. The washer is model # CAE2793BQ and I would suggest that no one purchase one of these machines.

Warning to anyone considering this washing machine. It has actually destroyed some of my clothing by twisting and tying legs and arms of pants and shirts tightly together and giving the clothes a beating rather than a reasonably careful washing. Rubbing your clothes on a rock at the bank of some river would be preferable to using this machine. It does not provide enough water to wash clothing without abusing it. I blame myself for assuming that no company would attempt to put a product that performed like this on the market. I bought this machine at hhgregg.

Whirlpool Duet Steam Washing Machine WFW9500TW had F35/Suds code 14 months after we purchased the washer. Hose / air trap is clear and the hose from the analog pressure switch is connected properly. The appliance tech we had come out to look at the washer determined that the analog pressure switch was defective. He told us that this is a common problem with this washing machine. Whirlpool supervisor, Michael (female), stated that they could send a tech out - and charge us for the call - to diagnose the problem. She refused to transfer me to someone who could help and couldnt comprehend that the its out of warranty excuse isnt a proper defense for a product defect. There are many posts about Analog Pressure Switch problems with this washing machine.The posts about Whirlpools poor customer service are absolutely accurate. They are horrible - good luck in getting them to work with you. We read the reviews for the Whirlpool Duet Steam washing machine before purchasing one and we disregarded the bad ones as disgruntled customers. Please do not make the same mistake we made. After my conversation with their customer service dept today, I will never buy another Whirlpool product again. Defective parts happen. Refusing to fix a known problem is unacceptable.

I purchased whirlpool Model# WFG540H0ES gas with convection. I purchased it because the price was $1000 dollars less than comparable ovens and even now the price has gone up $300 since I purchased it. I really wanted the luxe look at a discount price, a burner that you could lay a grill over, and five burners which it provided all of those things. I hesitated to buy this oven because the door fell off the last Whirlpool within three years and they refused to fix it so I tried not to buy this brand but it had the amenities I wanted for the price I could afford. I really like the oven. I like the oven the best because it really does make a great cake. I like the two large grates that sit across the oven. It makes it feel high end. If you dont wipe the range immediately grease gets stuck on the range and is hard to clean. This is what I like the least. Im ready to wipe on the weekend and its too late. It took me four days of internet comparison to decide on this one. The house is not painted, the cabinets are falling off the wall literally but I am extremely proud of this oven and it makes me feel affluent even though Im not.

We bought a Whirlpool oven in Costa Rica. Wanted a good oven from a reputable manufacturer. Oven has had numerous problems over the past 2 months. Local vendor is worthless and trying to run out guarantee time. Whirlpool U.S.A. says it will not help with problems for products sold outside US or Canada. Fair enough. THEN DO NOT SELL THE WHIRLPOOL BRAND WHERE YOU DO NOT SUPPORT YOUR PRODUCT.

I purchased the Whirlpool Cabrio Washer thinking I was purchasing a quality product. Unfortunately it was one of the worst decision my wife and I have made. The bearings (lower) only last about 2 years. We purchased the extended warranty and the first time it was covered. The second set were not covered and now we will have to change them again. We will not ever purchase another Whirlpool product. I contacted them several times with no positive results. I still saved the last worn out bearings to show the CEO. The engineers do not have a very good idea to make the lower bearing last. Where I purchased the machine they told me after the first change that it would happen again and they were correct. If anyone needs to contact me about this product feel free. NEVER EVER BUY A WHIRLPOOL PRODUCT.

I would not give this any stars! I purchased a Whirlpool gas range (model #WFG371LVB1) just 2 years ago at Lowe’s. The oven heats up to 475 no matter what temperature it is set at. The Whirlpool authorized service agent said it needed a control board which would cost $650 to install. The repair company found one for less--only $300. After reading all of the other complaints about these ranges, weve decided not to repair it and will probably have to replace it soon. We have been Whirlpool customers for years and will not purchase another Whirlpool product. There should be a recall on any of their products that have these continual problems. The oven cannot be safely used for normal baking.

I purchased a Whirlpool washing machine from PC Richards in Lake Grove 15 months ago. I paid $590.00. I had to call PC Richards back because it sounded like the machine was not spinning right. The servicemen came back and said nothing was wrong. It was supposed to sound like that. Now the machine stopped draining and spinning. I went to the store and they handed me customer service numbers and said they could not help me. I contacted Whirlpool online and received a phone call from a woman that gave me a lesson on how to load the machine and put soap in it! She was a very polite woman, but, gee, that didn’t solve my problem.After 4 days I was able to get through by phone and was told to call service. I contacted Mahler Appliance. He looked at it and said he couldn’t fix it and took a check for $81.47. He told me to call Whirlpool. I called Whirlpool again and got their service people. The gentleman came and could not figure out what was wrong. He tried a few things and said it was probably the main board. He said to call Whirlpool, but they most likely won’t give me back my money. He could charge me $460.00 for a new board per his supervisor. I just paid $590.00 for the machine and another $87.00 to some guy who took advantage. He left with an $87.00 check and I still have a broken washer. He did tighten up a loose wire he said he found and told me to try it and good luck. So I tried it. I put clothes in and turned it on.I came back about 20 minutes later to see if it continued to run and I slipped and fell on the ceramic floor because water drained out from somewhere and went all over my floor. I have injured my back and elbow from hitting the hard floor. I also have water all over the place and finally a very broken defective washer. I am angry. I hurt myself and have spent close to $1000.00 and I still have no working washer and no way to buy another one. The washer is 15 months old. That’s brand new to me. There was obviously a problem from the beginning. Whirlpool has always had a quality name for years. I would hope that they would stand by their product and fix my washer for me. It is obviously defective.

Our fridge was delivered the 24th of Jan. We called on the 19th of June because the fridge stopped working. The 24th Capital Refrigeration came out and said he ordered the parts, they would likely be there on the on Fri. the 28th. On the 5th the parts werent in yet. On the 5th of July I called Whirlpool to find out whats going on and the parts were on backorder. They would expedite the parts. The parts came in the 12th. Our Whirlpool refrigerator was delivered on the 24 of Jan. It quit working on the 19th of June so we called Lowes. They hooked us up with Whirlpool. They sent a tech the 24th. He (Mike with Capital Refrigeration) left saying he ordered the parts and they would likely be in on that Friday the 28th. I call Lowes on Mon. the 1st. They hooked me up with Whirlpool and they said the parts were being shipped that day and should be to Capital Refrigeration on Fri. the 5th. I called on the 5th and now the parts are on backorder (they didnt know they didnt have the parts). So the parts came in on the 12th. Capital Refrigeration came out, installed all new circuit boards. That didnt work, still no fridge (he suggest replacing the fridge but Whirlpool says no). So he orders new parts. He comes out on the 17th and installed new parts (coils and stuff). It worked for 3 days and quit again, I lost my food again. I call Lowes again. They hook me up with Whirlpool. They say theyre sending a different company. On the 19th A1 Quality Appliance calls, set up appointment for 23rd. The come out and say they are ordering the parts on the 25th. They say that Whirlpool said parts would arrive Mon. the 29th. On the 30th A1 Quality said the parts arent in but they have us scheduled for Wed. the 31st. NO PARTS. I called whirlpool and now I find out again they dont even have the parts again (they dont know they dont have the parts). They are on backorder and in a week call them to see if they have found the parts yet.So at the end of a week (the 7th of Aug.) Whirlpool said to call and see if they found this part yet (maybe not). It will have been 7 weeks without a fridge that broke when in use less than 5 months. They have told us the parts would be here 3 times and then find out all these parts have been on backorder every time. The 1st repairman Mike at Capital Refrigeration advised to replace the unit but they are still dragging this out. They did send us $150 for the inconvenience (not for all the food we lost). It would appear it will be 2 months before we have a refrigerator again if we are lucky. Whirlpool is a very poor company that has misled us several times and are still doing so. We purchased their refrigerator, double stacked oven, microwave and dishwasher and are very sorry. They say they record the calls if there is any doubt about my facts.

This microwave had been the best I have used for several reasons. One is the modern design that goes with our kitchen. Two: it heats the food very quietly and produced an even temperature through out the food. Three; The inside of the microwave is easy to clean out.

DO NOT purchase a WHIRLPOOL hot water heater!! The gas valve temperature sensors on these units are faulty. Our technician has replaced several of these defective sensors. Costs $250.00 to install - water tank is only a year old! WHIRLPOOL REFUSES TO ACKNOWLEDGE THIS PROBLEM!! We bought this particular unit because of the reputable name brand. They dont live up to expectations. Dont waste your money on a Whirlpool - youll be replacing it soon! Very disappointed in this company!

I just wanted to post a quick response to a problem that so many people are having with their Whirlpool FG1H5040T3NOV Hot Water Heater. The biggest problem is the Pilot Light Wont Stay Lit. Ive had this water heater for many years now (since 2005) and two days ago we didnt have any hot water. I checked the heater and found that the pilot light was out and that when I lit the pilot light with the igniter, it wouldnt stay light. This could have been a number of problems causing this issue but heres what I did to get it fixed. I looked around on the internet and saw that many people had this same problem and several years ago Whirlpool gave out warranty replacement upgrade kits to fix it. I called Whirlpool support, gave them my serial number and mentioned the upgraded kit. Unfortunately, my 9-year warranty expired a few months ago and I am no longer able to get the upgrade kit for free. Apparently this upgrade kit was part of a settlement for this water heater that was sold through Lowes. The upgrade kit has a few enhancements including an adapter to allow the use of a standard right hand threaded thermocouple as well as a larger pilot light window and added safety thermal switch. This is definitely an improvement over the old.Anyway, I looked at Lowes website for this upgrade kit and their description and internal part number is slightly different but it is the same thing as confirmed by Whirlpool. Whirlpools part number is 6910813 for the conversion kit. Lowes calls this part American Water Heater Company Gas Enhancement Kit 5040T NG. This kit is only $35 which isnt bad. So, I went to Lowes, purchased the kit. The instructions are included and are even good for a novice. It took me about an hour to complete the changeover. Youll need to remove the old burner and orifice to use them on the new kit. I then checked for gas leaks. I lit the pilot and when I turned on the heater, the burner lit right up. All is good now!

Just bought this washer, its making a lot of noise, sounds like something is grinding (metal, gears, etc). I thought Whirlpool was suppose to be good. I just had my Maytag go out after 18 years of service, thought about getting another Maytag but found out Whirlpool makes those. As many complaint as I see, seems there needs to be a class action lawsuit against Whirlpool for shoddy work.

My Whirlpool Cabrio WTW5550xw0 has had many problems. It started with the lid lock error, replaced it, lasted about 2 weeks, and got another one. I did the diagnostic test that pointed me to the actuator, replaced it. It worked for 2 weeks, got another one, and then another one. I was getting a bad reading from the control panel, replaced it, and that worked for a while. I found out that the actuator had a little water drops on it. I figured that it must be the tub seal, so I replaced it. That lasted about a week and a half, and it started dripping again. Now, I figured it is that the transmission has bad bearings, that causes my tub seal to leak, that causes water drips to go onto my actuator, causing a failure in that, which can give me all kinds of bad readings on the diagnostic test. I have replaced at least half the cost of the original purchase price on a year and a half old washer. I also bought my son a Whirlpool Cabrio washer a few months before I bought mine, and he hasnt had a single problem.

In 2008 bought cheaper Whirlpool washer, had to return it to Lowes. ELLL DUMOH (me) buys yet another Whirlpool Washer from Lowes; a Cabrio. The Cabrio ONLY worked 3 years, and started having problems with not emptying or just continuing to drain and beep. The Whirlpool Customer Service lady is pitiful. Yeah... I can SELL you another set of shock absorbers... that might help. I can SELL you a recirculating pump or a drain pump... Pitiful, sorry attitude. Goodbye Whirlpool.

The unit is electric and Im not impressed with the oven temperature consistency. The oven either runs hot or cold so trying to bake anything to perfection is a challenge. Ive added a stand alone thermometer just to ensure cooking properly.

I purchased a washing machine FS65 on 10-30-2005. In Oct. 2009, my washing machine developed some fault so I contacted the Whirlpool service center and got it repaired. Again in Dec. 2010, the appliance became faulty and so I contacted the service engineer to attend to the machine. He repaired it and I paid 2500/-. But the very next day, my appliance showed the faults again. It was rectified with replacement of PCB and I was charged 2786/- on 01-20-2011. Again on 09-04-2011, the machine became defective. On the call to service center on 09-05-2011 and attended by engineer on 09-06-2011, I was informed that PCB is defective. I failed to understand that the PCB replaced in January was of what quality that it has to be replaced now after such a short span of time. I feel that this is clear cheating with me.

I own a Whirlpool Cabrio washer, model #WTW7800XWO. The lid to the washer has completely detached for lack of a better word. It literally blew-off during the spin cycle and is hanging on by one hinge. My husband is disabled and I have had to go without using the washer for several days, waiting on a repair person not to mention the expense that will be incurred.This was a very potentially dangerous situation. My washer is barely older than one year. To add insult to injury, when I contacted the customer service department, I was told I would have to purchase and replace the lid or pay $299.00 for warranty insurance to have it covered because this is not considered a Quality Control issue.The service person has told me that both hinges and the lid will have to be ordered and replaced, leaving me without a washer for several more days. No one has been able to tell me why this happened. I fear this happening again after repair and do not feel safe with this washer. I would appreciate a response as soon as possible.

I purchased my Whirlpool French Door Gold Series fridge for $2179.00 in November of 2013. We just had moved into a new house and wanted a fridge that would last a long time. In the past couple weeks the freezer has stopped freezing and after calling Whirlpool I was told I was out of luck and would have to pay full retail price to get the problem fixed. This will be the last Whirlpool product I ever buy.

Our dishes always come out completely clean and without spotting. I dont like having to get down into the machine and clean out the filter/trap, so I pre-rinse everything that goes into the machine, so that might help. Regardless, this machine does an excellent job. This is the Whirlpool Gold Series bought in 2013. It has numerous settings, such as delay, varying cycles, air dry, heat dry, etc. All the features work as expected, but like most owners probably do, I leave it set on the same settings all the time. It does what I want and does it very quietly. This is a standard, under-counter, full-sized machine. The outside of the dishwasher is stainless and the inside has a plastic lining. The controls are at the top of the front door, so that leaves the front completely clean-looking. Love it.

I have owned the machine for 1yr and 6 months, bought new from reputable company. The washer always had kind of a clunk sound which the manual says is normal. Clothes would have white marks and streaks after was but disappear when dry. Clothes would seem damp, never like they were completely washed. Went to do a load last night and thats when it stopped working. Powered on, cycle selection was fine, lid locked, typical clunk noise, then nothing, no water. Paused the cycle, lock lid light flashed but didnt unlock. Machine powered off on its own and unlocked. I powered it back on after 30 minutes and it wouldnt let me change the cycle, panel selection was frozen. So I powered it off and contacted repair. They think its the water inlet? Pending repair to see for sure. This is not OK! I had an older machine from the 90s that was still working before I bought this one. So sad to have this type of product from this company.

Very dependable. We loved all of our appliances in the past as well as in the present. It has been a go to for us especially with bad experiences with other brands like OG and GE. We have gotten a washer and a good dryer and have worked. No complaints whatsoever.

We purchased this machine new less than 6 months ago. We found that it is not cleaning our jeans. We cant even work cattle and get our jeans clean. I called Sears and Whirlpool and told them it does not clean our jeans. They said it was under warranty and that they would come out to see if it was working properly. Well they said it was and then sent us a bill for $77. They said Customer Instruct was not covered under warranty. I already read the instructions and I knew how to operate this machine. The technician said this is not the first time he has had this type of complaint. Anyway I am VERY dissatisfied with this washing machine and I want Sears and Whirlpool to take it back and give me a better machine. I want one that can get clothes clean. If you are satisfied with dirty clothes then I guess you will like this machine.

I had the Whirlpool side by side GSC25C4EYW00 less than a year. The vegetable bin - 2nd from the bottom - front panel broke off. No wonder, there are 2 tabs holding it to the rest of the bin. Its cheap, brittle plastic. Come on, Whirlpool, you have to do better. What a disappointment. Dont buy one.

Whirlpool is an absolutely terrible company. I bought a stove and a microwave. The stoves lower drawer would fall off its track every time I opened it because it only had a single track at the front instead of one that went to the back to keep it stable. It scratched my baseboards horribly and was a huge pain. When I called to complain, they said they had no record of such a problem and were completely useless, despite the fact that the store I got it from acknowledged having the same problem and said that Whirlpool came out to fix it for them. Maybe Whirlpool only helps corporate customers so they can keep fooling people into buying their unbelievably ** products. The plastic casing around the microwave door handles started cracking (first the bottom cracked and a large piece fell off and now the second is cracking). I called to complain and was informed that because this was happening over a year after purchase (the microwave is 1 year and 2 months old) they couldnt do anything about it. The last time I checked, appliances are meant to last longer than a year before they literally fall apart. What a joke. I will never buy Whirlpool again and I will make a point of telling every single person I ever know whos buying a home to avoid their products as well. What an epic fail.

I am so unhappy with your product. Constantly have to restart machine. Never had a problem with my other washer. Takes forever to do laundry. Hate it.

I purchased this machine in April and already, the right leg is rusted and the under seam of machine is rusted. I have throw rug under it and where the leg is, there is rust on the rug. I called service from Whirlpool and 2 servicemen came out. The first one told me I was loading it wrong and the water was splashing over the inside tub to rust the leg and I asked, So why is the seam under the machine rusted? No answer. The second one came out and told me he could not find anything wrong with the machine and doesnt know why it is rusting, but he never gave me a paper to sign off on. He also said that maybe it was rusted when it was delivered. Not!!! Then I call P.C. Richard in Watchung, NJ where I bought the machine at and told them about the problem. They sent a serviceman out and he said that the bleach condensation is causing the rust, its known fact that this machine has this problem. He said that the water does not run through the dispenser but there is a model that does. I want a credit on this machine and get the upgraded one. It states on the machine that I can use bleach but it doesnt say it will cause rusting. I want you to tell me how a 9-month-old machine is rusted on one leg and the seam underneath is also rusted!!!! I had a machine for 10 years and it wasnt rusted. I am very unhappy with this product and with the customer service of Whirlpool. This is my first Whirlpool washer and I would not recommend this washer to anyone. I paid $600.00 for this washer and it should not be rusting.

Whirlpool Upright Freezer Model EV205NXTN01 – The freezer door interior plastic panel bows away from freezer cabinet causing door gasket not to seal. The new gasket doesnt help since the groove of the gasket mounts in bows outward with the interior plastic panel in the door. The freezer is 20 months old now and had the door replaced for the same reason at 10 months old. Now, Whirlpool says sorry it’s out of warranty. Guess they want me to buy a new door every year. I wont be buying Whirlpool products anymore as I dont need another boat anchor.

We purchased a Whirlpool Dishwasher from the Home Depot, it was installed 3-28-2015, less than 30 days ago. On 4-21-2015 the dishwasher stopped working. I called Home Depot expecting a replacement; but we were told you have 48 hours; you need to contact Whirlpool, due to the CRAP warranty. I called Whirlpool, we were told that a TECH would need to come out and address. They came today, ** , told us that the Motor is bad. (NOTE I havent made a payment on this dishwasher). So we called Whirlpool, expecting they would replace. I spoke to ** who advised me they would not replace, only repair. I explained this is unacceptable for a new product. I demanded to speak to her Manager; Spoke to ** who said the same. I asked to speak to her manager, his name is ** , but HE DOES NOT DEAL WITH THE CONSUMERS, this is beneath his job class I was told. So NOW I have no choice but to have this Dishwasher repaired; it will take over 2 weeks to get the part. I just dont understand how this is good Customer service. It is the worst I have ever experienced.

I was searching online and stumbled across this site. Funny that there were so many complaints about the console on the ovens, considering that my issue was with the console on a dryer I purchased. I have only had the dryer a year, and it stopped working. There is nothing else wrong with it, no codes, no problems with the lights, or anything else. A technician came out and found that it was a small plastic and metal button piece that helps the press here: spot on the dryer panel to connect to the start button on the console. The little arm had broken and the switch no longer worked.Figured we would have to purchase a new button. NOPE, apparently we were told that we had to purchase a new console (over $200 dollars, close to $300 with shipping)???!!! We were also told that wear and tear can cause the issue. Wear and tear?? On a dryer thats maybe run once a week for about a year? Try again, I think I need my boots because it sounds like horse** to me. I think I will pass this information along to people I know that are technicians so that they can let people know not to purchase from this company because they obviously arent going to address the situation. I think I might also utilize social media to let people know so that they dont have to go through this much aggravation. I certainly dont know what we are going to do, since it took me a year to pay that dryer off, I cant afford another dryer at this time. So unfortunately with a new baby on the way, you wont get any sympathy from me if your company takes a character hit.

I purchased Whirlpool electric hot water tank in May 2011 (model no. EEZ80HD055V). The water tank was working fine for four months. It does not work anymore. I tried to get a hold of Whirlpool customer service. But I couldn’t get a hold of customer service at 877-817-6750. It is motel business without hot water. We could not open the business. We tried the best we could, but there is no contact or support from Lowes or Whirlpool. We have no other choice other than replace the hot water tank. We tried to find the right phone number to explain the situation to Whirlpool customer service rep.

After only 14 months of light use, the magnetron in my over-the-range Whirlpool stainless steel microwave failed. The cost to repair was $350. I paid $450 for the whole unit upon purchase. I wrote to Whirlpool with documentation and got a voicemail that they were sorry, but the 12-month warranty had expired. The independent repair person said it is the Korean manufacturer of the magnetron that is the problem. He is replacing units all over town on all kinds of models Whirlpool is involved with, including KitchenAid. Whirlpool needs to get their money back from Korea! I will never buy another Whirlpool product and have told them so.

My wife and I bought my mom a Whirlpool Cabrio. It worked fine but after a while it stopped working properly. It would take forever to start washing. We called Lowes and they said it was fine. Second time they came out, they replaced a part that was the problem. Again it didnt work. Would start to wash two to three hours after you hit start. My mom had nothing but problems with it. My wife and I had a Samsung washer and dryer which worked excellent. We sold them when we moved and our apartment had no washer/dryer connection. I should have given them to my mom. So she was tired of her washer and we set out to buy a new one.So since I had a Samsung, I convinced to get one also. We went to the Sears outlet and found a really nice Samsung washer for around $500. So far, the machine has worked well. No complaints and gets the clothes clean. So for anyone that has had problems buying appliances and is looking for a new one, well, Samsung is doing a great job so far.

I used their website to schedule an appointment for an estimate for a repair on my oven. I was never told they were sending an independent contractor to do the repair nor that there would be a charge for the estimate. I contacted Whirlpool and was told there is nothing on their website and I should have asked the service technician before he was at my door if there would be a charge. Therefore, it was my fault and I indeed had to pay the charge when I declined to have my oven repaired. I paid an independent contractor hired by Whirlpool for $129 to give me an estimate on the repair to my oven despite never being told of such a charge prior to the appointment.

I am a mother of 4 children and 3 grandkids, I love cooking and baking. Before I can post a review on a product or appliance I like to wait and give it enough use to test it. About 2 years ago I purchase a Whirlpool range. I trust the Whirlpool brand because is durable, easy to maintain and simple to operate. After owning my first Whirlpool refrigerator for over 15 years, I am happy to post my review on my almost 3 years old Whirlpool gas stove and oven. I am a satisfied and proud customer of Whirlpool!

Our Whirlpool Dishwasher model WDT710PAYW is less than 2 years old and is rusting on the outside of the door where the steam vent is. Apparently the hole that was made in the door for the vent was not sealed, now the paint is blistering up due to the rust. Will not purchase another Whirlpool.

Whirlpool refrigerator Model #GX5FHDXVY010, freezer on bottom. Ice maker broke within six months of purchase. Made loud noises, would not function to freeze ice. Turned waterline off and now use ice trays like the old days. Shortly thereafter, second unrelated problem started. Drain line started backing up and runs into the bottom of the freezer floor where it freezes into a thin sheet of ice, and then runs onto the kitchen floor. Have had the line cleaned out over and over again. Have been buying fridges for 50 yrs. and have never had this problem. Whirlpool says call a repairman and pay to have it fixed, but it happens over and over again. Whirlpool should come up with a permanent fix and pay to have it fixed. Based on the numerous complaints of this problem, this model needs a recall now.

Do not buy Whirlpool or Maytag appliances. They do not stand by their products. We have purchased 2 washing machines in the past 8 years. Both of them quit or broke almost as fast as we got them. The customer service agents were pleasant, but they would not help us at all. The machine we purchased has a design flaw that they will not acknowledge. They have been contacted by us several times and cant fix the problem. They need to correct a design flaw that is in all their machines.All of our clothes get encircled around the agitator and the machine gets off balance. We have to untangle our clothes from the agitator and pull them apart by hand. They make bad products, including a Whirlpool refrigerator that broke within a month of us buying it. They care about selling these crappy machines. Buy a GE, Bosch or LG. You will get a machine that works properly as soon as you hook it up. We have had their representative out several times to our house and they could not repair it. The repair techs have told us that Maytag and Whirlpool clothes washers are no good.

We have a 2 1/2 yr. old Whirlpool gas stove. We have had the mechanic here several times as it would not ignite. We also have had the control panel repaired twice as it melted. It is melted again but they will do nothing. I tried to clean the oven with their AquaLift technology and had to re-do it four times and still have residue which appears to be permanent. We are very frustrated with it. We have used Whirlpool appliances for over 40 yrs. but will not buy another. Model#WFG710HOASO, Serial#R21712236.

Our daughter has a Whirlpool Duet front loader washer & dryer combination which is less than 3 years old. The washer shows fault code 71 and will not run or release the door lock. The first repairman said the interface board and/or a computer will need to be replaced. Cost is $600 to $1,000. I called Whirlpool. They recommended their trained tech be called out. He looked at the broken machine and determined the interface board was bad, and he put a temporary repair on the washer and said Its okay to use for now. He will return in 2 weeks with the replacement part. We tried the machine with a load of clothes. The machine filled up with water then quit, and the door was locked. We called to get a tech to open the door so we could retrieve our clothes. No one is available for 1 1/2 week. I called Whirlpool and was told a claim form would be mailed to me so we could be compensated for the damaged clothes. The letter arrived. I was appalled when I read it. First, it came from their Legal dept. The intent was to scare us into getting a lawyer or just use our homeowners insurance for the damaged clothes claim. I called Whirlpool back several times and was told too bad, so sad. Whirlpool might make a good machine; they cant prove it by me but their support rates a big zero.

Purchased Whirlpool Dishwasher 1 year ago. I use the Dishwasher once a week. When the Dishwasher was originally installed, immediately I noticed when dishes were placed the racks, there is an annoying squeaking sound. I am not exaggerating but the noise can be heard from my sidewalk outside! I called Whirlpool and a technician was sent to my residence. There is nothing wrong with your Dishwasher. I was told to Grease the racks. One year later I still have the same issue! I placed the phone near the Dishwasher to have the Customer Service Rep hear the Loud Squeaking and to no avail. I will never ever buy another product from Whirlpool. Now the latch will not close to the door! I rarely use this appliance, only placing dishes and utensils. No Pots and Pans!!!!! This is going to be another huge bill I will be responsible for paying and I dont feel it is of my own doing. It seems to be apparent that Whirlpool does not stand by their products!!!! I am sure they are aware of all these issues, customers are complaining and nothing seems to be done from reading some of these posts. I am wondering why they are still in business.

I purchased a Whirlpool washer in 2005. After the extended warranty expired, our washer broke. The Whirlpool manufacturer did not have parts in stock. It’s on backorder, so what does that tell you? So we have had to wait for over a month for the repair shop to receive parts from Whirlpool’s manufacturer. Service is very slow and the quality of product is very poor. After five weeks and no repair parts, we are going to have to purchase a new washer since we do not have our washing machine repaired yet. I promise to never purchase a Whirlpool product again.

We purchased a Whirlpool Cabrio washer model # WTW6400SW3 in 2009. There are only 2 of us so the machine is not overworked. You would think it is 20 years old. When it spins, the noise is unbelievable. The bleach dispenser always has liquid in it and the fabric softener gums up like crazy. We have stumbled upon other complaints and now we are really worried. I should have followed my past experience and bought a GE! This is all we need. In todays economy who has cash laying around to throw away like this?

I purchased my Cabrio washer and dryer 2 1/2 years ago, and for the past 6 months, I have dealt with it being unbalanced and I tried everything to get it balanced. When I researched the problems, I found so many other consumers are having the same problems and that Whirlpool will do nothing about it. I decided to start a petition on Change website to try to force Whirlpool to stand behind their product and correct the problem, offer us a refund or another product, or even fix the darn thing. It is tough economic times, and we spent money to have something that was energy-efficient as well as a product that is supposed to carry a good name. I am a single mother with three children, and I dont have a $1000.00 to throw away after 2 years. This is shameful that we, the consumers, have to deal with this. Please go to the Change website and sign my petition. The more signatures I get, the more leverage we have to deal with Whirlpool. Lets pull together and show Whirlpool we will not stand for them robbing us of a quality product. Thank you so very much.

I have had my Whirlpool W10280546B HE washer for 1 1/2 years. For the last year, I have had constant problems with the washer leaving a large amount of residue (in spots) all over my laundry. I have always run my washer as instructed, and I only used HE detergent in the correct amount. This residue appears to be fine lint, but may be lint combined with detergent.I have used the washing machine cleaning tablets and powders, but this has not helped at all. No one seems to have ever heard of this problem. I have to clean off these spots which cover approximately 1/3 of each article with every washing. The dryer helps get some of it off, but not nearly all of it. Any suggestions besides buying another washer of another brand after only 1 1/2 years?!

Bought all Whirlpool appliances for my home and the dishwasher doesnt work right and all that they can tell me is its not even 7 months old. They dont have any repair technician around where I live so Im on my own to get it fixed. So much for getting your moneys worth.

Cabrio WTW8200YWO - We purchased this washer five years ago. About a year ago it started getting noisier and noisier on spin cycle. Now it sounds like a jumbo jet taking off. A Google search quickly revealed this is a ubiquitous problem with these washers. As we are in our 70s and dont have kids at home, we are very light users of the washer. First, I would suggest that no one buy this washer. Second, I suggest that Whirlpool should recall these washers. I called Whirlpool and it turns out they clearly know about this issue. The good news is they will offer you a discount on repairs or even on a new machine. The bad news is it will still cost you several hundred dollars to fix their design defect. I suggest that you avoid purchasing Whirlpool products both because of their defective design and because of Whirlpools unwillingness to take responsibility for these problems.

Initially felt the burners and oven took a LONG time to heat up, but just accepted it. After a year and a half, the motherboard died. The part alone was almost $400 and labor $100. The self clean does not work very well. Glass top is very hard to clean. It has a large oven space and looks nice, but would avoid Whirlpool at all costs following this experience.

After seven long years of one issue after another, about once a year replacing one part after another, draining the unit to replace parts, waking up to cold water, I finally gave up and replaced this Whirlpool water heater, model model # FD1H4040T3ENOV unit. Never to buy a Whirlpool unit again. Thanks for the memories.

As a busy mom with 11 children, I needed a refrigerator that could stand up to the demands of my family. This refrigerator is great and meets my needs, but could use a few improvements. The side refrigerator shelves are not on very sturdy. When my daughter removed a jar of mustard, the shelf came off the door, fell onto the floor and broke. This could be solved by improving the gripping strength (increase depth) of the refrigerator door shelf holders. Additionally, the sliding freezer shelf is always crooked and has to be manipulated into place. This is most problematic when the freezer shelf is full. The freezer is not smudge-proof, but clean up is easy with a damp towel.

I submitted a complaint several days ago about my 3-year old Whirlpool Duet washer not working and costing $550 to fix. I decided to just replace it so my husband unhooked it this morning. We were going to to try to sell it on Craigslist as is. I pulled out the laundry detergent compartment to clean it because I had filled it with detergent and fabric softener the other day. The smell that came from inside the washer where the detergent is dispensed was awful. I looked inside and it was completely filled with mold. I had periodically run the clean cycle with bleach but apparently this did nothing. I am writing this second review to warn people about this. I am going to just trash the washer now and I hope this has not affected our health in any way. For those of you who are thinking about purchasing this washer or one similar, I strongly urge you to stick with the plain old top loader. That is what I am going back to.

Bought a nice house in 2012 which has a Quiet Partner 3 Dishwasher. About twice a week it has to be reset pressing buttons because it blinks at you when you press start. Control board was replaced a couple times since we bought house. We just put up with it. The tub has a manufacturers defect in bottom where the plastic is so thin it finally cracked and over time water trickling out went to wall. Then ruined an area in finished basement ceiling. Ive used a couple different things to stop the leak but it always starts leaking. Customer service says its not under warranty so will buy a new dishwasher. But not Whirlpool or Maytag. Same company now. Dishwasher is a total piece of crap.

I purchased an extended warranty with my product purchase and only a year and a half into using this brand washer the lid broke on one side at the hinge, it looked really rusty and like others I thought I was making a very decent purchase because all of my previous appliances were Whirlpool so figured Id keep up with the brand. Sad to say that was the worst decision I could have ever made for 13/1400 dollars for a washer with a light inside. Never again. They wouldnt even keep up the warranty because they said it was too expensive to repair it. Whirlpool is very bad for business...

Purchased Whirlpool free standing smooth top range at Sears Outlet (scratch & dent) in Columbus, OH on December 8, 2012 for a rental property. On May 18, 2014, tenant said she turned the oven on to preheat and turned on one of the front burners. She said she was at the sink preparing food and heard a loud noise; turned around and there were flames coming from the top of the stove. This didnt sound logical so I called fire department and spoke with one of the firemen. He said there was no evidence of anything in the oven or on top of the stove. Tenant said only thing she noticed is that there was a clicking noise coming from the stove a few days prior. After reading all of these complaints, I dont think I will buy another smooth top Whirlpool electric range. Luckily no one was hurt.

These washers are known to rust terribly from underneath the bleach dispenser. Please note that if not detected within the 1st twelve months from purchase, then Whirlpool will not stand behind their product. I would highly recommend not purchasing the Cabrio top load washer. Extremely dissatisfied with this product and warranty.

I am in construction and have had to deal with failed motherboards on new Whirlpool fridges that we put in some rental properties. Knowing that, when I went to buy a fridge for my own house, I went to a very reputable appliance company and talked openly about getting a fridge that wasnt going to be a problem. My sales agent and I go back always and he was very open about the problems with the more gadgeted Whirlpools so we picked a low bells and whistles French door fridge to avoid that. It stopped cooling at about the same age as all the rental units did and had a control panel fail. The sales guy and I laughed about how even knowing about the issues I didnt avoid it. Their company came out and fixed it for just short of 300 bucks.Two months later, it stopped cooling again. The service tech came out and this time hit the side of the fridge with his hand and opened a relay getting it to work, at least for another week. The tech told his boss that I must not have shut the freezer causing it to go into defrost mode. The third time it failed, we were out of town and lost all our perishables. We had the same tech come out and replace the board he got to work the last time with a whack to the side of the unit. That board should have been under a parts warranty for 90 days but I may have missed that with the slap repair working for the additional 2 weeks.Im trying to put this behind me but Whirlpool sent me an Extended Warranty Plan opportunity. I can now buy a plan on an almost 3-year old fridge. I am wondering if they are trying to give me the hook up on a bad product or just hoping to prey off my fears and cash in. The company I bought the appliance from has been first rate but their hands are tied by Whirlpool who has virtually no support for their vendors. Before buying a Whirlpool, consider a Sub-Zero. After you figure in the repairs, they arent too far apart in price.

Our Neptune washing machine is 15 yrs. old. Minimal problems, which I could fix myself. The door gasket needs constant attention to prevent mold. It is a front loader. I have replaced the gasket once. The belt transiently slips.

On December 24, I was planning my annual Christmas Eve dinner when my oven just decided to quit working completely. This was the third time my oven broke down on me. I called Whirlpool and they pretty much told me theyll get to me when they can but it was the holiday. So I understood that it would be a few days. I had a technician come out to my house on December 27 and tell me that he needed to order a fuse. He called all over the state to find one but no one had one so he put it as an emergency. The technician did everything he could to accommodate me but could only do so much. So I waited and waited but heard nothing.Today, January 3, I called the department to see when my part was going to be here and they tell me January 10 - unacceptable. I called the management team and spoke with Tiffany who pretty much just told me, Sorry. You have to wait five business days to find out if the part is available. If not, then we can discuss sending new ovens. Why would we have to wait five business days from January 3 when it was ordered on December 27? Look, Im a very reasonable woman and this is the first time I have ever complained online about a company. But I have gone 10 days without an oven and I have a family that I cook for daily.My ovens are four months old so this should not be happening. And when it does, there should be parts to fix it or a replacement on hand because no family should have to go without an oven when they just paid a ** load of money for it. Customer Service should be a little more sympathetic and a little less about business because at the end of the day, theyre not the ones suffering, we are. Also if this part is on back order, that tells me that this probably happens often. Maybe Whirlpool should recall this oven model because whoever heard of an oven overheating? Get it together. I will spread the word of mouth about my experience!

I bought new townhome on 2018, in 6 months the top drawer broken, because stuck, after one year passed from the one year warranty start freezing all my groceries, milk, fruits. I turned off many times, not fixed. I am surprised paying so much money for appliances and turned out so cheap products and last only one year!? Older fridge last 10-15 years!! Companies ripping off people pockets. Very unhappy about this. Now services technician coming we have to pay for ....

The burners were very crooked and the pans got burned out right away. They were covered under warranty but since then, they had the same problem with them with the new items. They had the light bulb stuck and couldnt get it out, they came under warranty and now a new light bulb wont work in it. The control top indicator light didnt work so I had that fixed under the warranty, but now it has the same problem and I cant afford to get it fixed and it could be a real safety issue.When it was under warranty, I called about the brown in between the oven door and they said it was cosmetic. It gets worse every time we use the self-cleaning oven like the seal isnt tight. The outside of the door gets brown also when using the self-cleaning oven. We thought we would have this range for a long time as we had a Whirlpool range before which lasted 20 years. I will never buy a Whirlpool product again and we have had a lot of them. e cant afford to buy a new one so we are stuck with this one with all its problems. Whirlpool just gives you the runaround when you call. When they brought the range, the self-cleaning oven part wasnt even hooked up so they had to come back and fix it. I cant believe they dont have more recalls on these. I have only had this for 4 years.

I purchased my first Whirlpool washer in 1959 and have been true to the brand since. This was a big mistake when I bought the WTW4950XW0. At first I thought it was the learning curve on my part with the new technology. The very first wash load was dry on the top layer....never got wet. Then there was the blinking red light .....you could never leave the room and expect it to continue to do anything. One solution I found was to unplug the washer....wait 30 seconds and plug in and follow with lifting the lid and then close the lid followed by holding the start button down for several seconds. This worked sometimes.Very noisy....sounds like a plane taking off after the gears shift and lots of clicking and a long pause to have the water to enter the washer. I have run out of patience. I am going to buy another washer today. I called Whirlpool twice for advice and they offered none but a high dollar repair and no compensation for the lemon I had in my home. Enough is enough.

We purchased a Cabrio washer in August 2013, in early August 2014 we noticed that it was not getting all of the detergent out of the clothes (noticed it on the dark clothes after drying). We use less than the recommended amount of HE detergent and dilute it in the dispenser, also always use the extra rinse. We just had a Sears service man out at a $100 cost only to find out that he gets these calls all of the time and the machine is operating at the factory settings.After reporting the problem to Whirlpool all I got was we are sorry and a link to how to operate the washer. In the demonstration video it clearly shows that the water level never covers the clothes. I know Im old school but in my opinion the water should cover the clothes so it can properly wet and agitate the items in the washer. To say I am less than satisfied is a gross understatement. Im out the cost of the washer plus an additional $100 and after a year of ownership and contacting Whirlpool less than a week after the factory warranty ran out all I get is an Im sorry you do not know how to operate a washer.

Please read if youre thinking about buying from Whirlpool - the Whirlpool front loading washing machine. Hmm, where do I start? Oh yeah, its a colossal piece of garbage. Four years ago my wife and I went shopping for a washer and dryer. We looked at quite a few and then we came across the Whirlpool front loading washer. Ah, the wave of the future. The end all solution to your washing needs. The best the market has to offer and at over $1,100, they should be. The salesman completely sold us on why we should spend a little extra for such a superior product. I thought, I work hard. I dont make a ton of money, but this sounds like a long term, worthwhile investment. Wrap it up, the washer and dryer combo. Fast forward 4 years later. Whats that awful clunking sound the washer is making? Oh, its the drum. Maybe its off center. I opened it up to find that the spider arm is broken. Isnt it only 4 years old? Surely they (Whirlpool) will fix this at no charge to the consumer because as I was told 4 years ago, this is the best technology. Now mind you, its just my wife and me. She doesnt have to do laundry for 50 people or even 4 for that matter. Calling Whirlpool (ring, ring, ring. Hello, this is Whirlpool), I explained to them what the problem is and that we have only had this magnificent piece of gold for 4 years. What can you do for me? Sorry sir, the machine is only warrantied for a year. Youll have to buy the $350 part to fix it. Reading between the lines, Youre screwed sucker. Thanks for the cash. Really, youre telling me that I spent almost $2,000 of my very hard earned money for a washer and dryer set, and after only 4 years of use you will not fix it? Allow me to paraphrase the reply in laymans terms. Nope, youre ** and thanks for the green. Here are my thoughts on Whirlpool. They are one of the worst companies out there for customer service. The front loading washing machine is a horrible product that should be pulled off the market and never be sold again. My experience with this company will never happen again because I will never ever buy another one of their products. So please, before you think about giving them your business by buying a front loading washing machine, think again. And remember this - I now have a $1,100 paperweight.

I paid big bucks for a five burner, convection stove. I had a pot of boiling water on and the steam melted the plastic cover over the controls. Whirlpool said I had to buy the whole electronic panel. Close to $175.00!