I have had my Whirlpool side by side for over 12 years. The 2 minor problems it has had, the repairman replaced the parts and she’s working great. Hope I’m not cursing it. Whirlpool 19.8 cu ft. Model EDOGTK.

I first want to begin by saying that we have been a Whirlpool family for years. I now own a Whirlpool microwave, hot water heater, washer/dryer, Jenn-Air stove and dishwasher. My problem now is with the Cabrio Washer purchased in 2008. I started having problems in 2011 and the same problem has raised its ugly head again. When I try to use the Clean cycle, it starts at a 60-minute cycle and goes down to a 2-minute cycle in 3 minutes without cleaning or even running water into the tub. This time, it made a terrible noise and stopped. The tub was replaced in July 2011 after having the same complaint as above. The repairman said that the mechanism on the tub to fit into the spinning cycle is made of plastic and is not holding up. Also, in March 2012, a new control board was installed. I spoke to Whirlpool Customer Service and they informed me that they did not have any other complaints about the Clean cycle and that I should call the repairman. Luckily, I purchased an extended warranty. I vote a thumbs down on the Cabrio washer.

I have the Whirlpool washing machine for last 15 years and there has not been any complaint since its acquisition. I do a lot of laundry because I have a big family, but not major issue so far. I will recommend this brand to anyone willing to buy a washing machine.

Four months after purchasing an $1,800 stainless French door fridge it began to not cool even though it was running. I called and was on hold for 45 minutes, then transferred to a different service company that could only come 3 days later. They were here a total of 3 times and each time they could not fix it. It would run for a few days or weeks then die again. Each time I lost a few hundred dollars in food. Each time I was on the phone for almost an hour, and each time it was days later before they would come. Whirlpool refused to refund or swap out the unit. I would have been stuck if it were not for Home Depot finally agreeing to exchange it for an LG.I have never been so upset with any companies customer service in my 45 yrs. The only reason that I am writing this is because my Sony 65 TV died the other day. It was 6 months old and I called Sony. They answered within four minutes and quickly decided to exchange it for a new one and extend my warranty for 2 additional years. There are still decent companies out there. I will never buy another Whirlpool product again.

I bought a dishwasher with a 5 year warranty. It broke just after one year of purchase and they are giving me the runaround with replacing after finding that the part the part needed to repair machine is no longer available. The warranty clearly states that they will repair or replace with same or comparable machine and they are refusing to do so. I am at my wits end and I have no one to turn to within Whirlpool as they say it is their decision how they want to handle warranty.

My elderly parents had everything they own destroyed in Hurricane Sandy. After rebuilding their home, the new Whirlpool washing machine was broken. Whirlpool refused to disconnect and remove the machine that was obviously broken before it arrived. This is something that no one should have to go through. It is appalling and bad business. Through the kindness of friends, we had several male friends help with the removal. Truly shocking, that this is how Whirlpool handled this situation.

My company purchased a lot of products in Whirlpool company. We thought the product is good, until the dryer machine didnt work all of a sudden. We call a customer service. After a week the maintenance came in our unit to check the dryer but he said that they need to purchase the other part of the dryer. That was happened last july. Were keep calling the customer service. We cant even count how many times we call them. But unfortunately even them they cant give us an exact date when they can fix the dryer machine. SLOW RESPONSE FROM WHIRLPOOL COMPANY!!! Shame on you guys.

My Whirlpool washer broke down on July 06, 2014. I contacted the local supplier (Unicomer Trinidad) on July 07, 2014. Their technician came on July 10, 2014. He said that he will have to check and see if they have the part that is needed to repair the machine, they will contact me the next day. No one contacted me. I called on July 14, 2014. I was told that they do not have the part and it has to be order. It will take about 2 weeks for it to reach them, no one contacted me since. I contacted them (Unicomer Trinidad) on August 04, 2014. I was told that they do not have the part and it will take 2-3 weeks to reach them. I did filled out a form on the Whirlpool support site about 2 weeks ago but no one contacted me. I contacting Whirlpool US HQ by telephone, they gave me a number for Whirlpool Florida. I was told that they are responsible for my area but when I try calling the number, it was out of service. When I contacted back Whirlpool US HQ, I was told that they cannot help me check the website for the local representative which I could not find. This washing machine is 10 months old plus I took the extended warranty. It is a Duet WFW94HEXL2 washer.

I like the Kenmore dishwasher as it has the cutlery basket in the door. This leaves more room for dishes on the rack instead of taking room up for the cutlery.

Moved to new house with new Whirlpool appliances, including oven, in August, 2015. I did not cook in oven at all until Thanksgiving meal. Had something spill over in oven. Spillover caught fire. Oven at 350 degrees. Complained to Whirlpool. A supervisor told me that it is normal for spillover to catch fire. They sent out a tech to check oven, and said I would be responsible for paying tech. The tech explained that unlike conventional ovens, this oven has heating elements outside of oven, so to get to the temperature of 350 degrees, the heat at the bottom of oven can get to over 550 degrees. He could not get Whirlpool to replace oven. I didnt have to pay, but now I am afraid to use it. Some of the finish on the inside of the oven was burned away, so it is not like I can trade it in. I feel the oven has a defective design if spillovers are supposed to catch fire while you are cooking, and the finish gets damaged. I will never buy another Whirlpool appliance again, if I can help it.

My parents bought a Whirlpool washer machine and the machine was fine for the first two years, then water started leaking from the bottom of the machine and no one has yet to fix the problem! They have the worst customer service department. The A&E worker who came to my parents house smelled, wasted a bunch of time working on the machine and didnt fix anything! The A&E worker visited my parents house over 10 times and the problem still wasnt fixed! They (worker) have ordered parts after parts and still water keeps running from the bottom of the machine! Someone, please help and cut Whirlpool from the stores! Ive spent almost a whole on the phone trying to help out my elderly parents! Its ** and a lot of headache! Never use Whirlpool; theyre all crap!

My wife and I purchased our new home in November 2014. The house was a foreclosure and therefore owned by a title company who gutted the home and installed all new appliances. Less than a year of ownership, the ice maker on the side by side fridge broke after normal use. Not having proof of purchase, I appealed to Whirlpool given the nature of my situation. They did NOTHING but try and sell me a new service agreement they offer to have it fixed. They cared little about my brand loyalty, situation or circumstances - all they wanted was to make more money off of the consumer. What ever happened to companies being accountable for the products they produce? What ever happened to companies wanting to do the right thing in order to retain loyal customers and increase satisfied word of mouth? Stay clear of Whirlpool... Theyre only out for themselves.

We are doing a kitchen remodel and I found the best price here. I was a little skeptical to order a range online, but I did go look at the exact range in the store and decided I would give it a try. I received email updates about the product and during delivery, I received 2 calls.... one to tell me approximately what time the range would be delivered and another when the driver was about 20 minutes away. All around good service.

We purchased a new refrigerator and dishwasher about three and a half years ago. There are only two of us living in the house and we both work so it is not like we use our dishwasher every day. Dishwasher is Whirlpool Whisper Quiet III Gold model. About three months ago, the panel lights quit working but the dishwasher would still run. Now the blasted thing will not even turn on. Our ice maker freezes up and we are always having to ice pick out the ice and clean out the ice maker. Basically, we never use it because we are tired of the process of cleaning it just to have ice. Now after reading reviews, I do not want to fork out the money to have a repair person come in and fix the dishwasher which most likely will break down somewhere else. Plus the dishwasher tray has a lot of broken tips and are rusty and I have actually had to file a few to keep from getting stabbed by the sharp point. The previous dishwasher worked great and had been in the house for over 15 years. I wish I could remember what brand it was. I only replaced it because I wanted one to match the refrigerator. I am appalled at the quality of the Whirlpool products. I have to get another dishwasher and I have other things that I need to spend my money on rather than a dishwasher. I wont buy another Whirlpool product as of September 13, 2013.

In all of my 50 years of marriage and buying stoves, I have never had an oven breakdown. I live in Canada - I purchased three appliances, all Whirlpool 2 years ago. I had to have a service call on the fridge three weeks ago - a little rubber nipple was clogged up and water was running into my freezer. Bill $100.00 - two weeks ago, the broil element in my stove would not turn off when the bake cycle heated up. Actually, you did not have to press the fast heat button as the broil came on by itself. I have been waiting almost two weeks for the part - today I was told it would be another week. The part has to come from the US - what ever happened to Whirlpool Canada???? - I am told the bill will be $350.00 and maybe more plus the service call. I do not find this acceptable. What do you do when you have already invested the money in the product. Bring back the old Moffat stoves. I would like to be reimbursed for the money I have put out and will put out.

I bought a 38 gal. low boy electric Whirlpool water heater from Lowe’s. It was replaced because of a leak around the upper heating element after only one year. Now, the replacement heater is leaking in the same place, and it has been leaking so long that the electric terminals are rusted, water is standing in the cover plate, and the lining is soaked. I cannot see behind the plate and dont know it until the water finally made its way into the drip pan beneath the heater. When we saw the standing water, we turned off the electricity and shut off the water to it to stop a fire hazard. The warranty is up on my water heater, but my concern is that this could cause someones home to burn.

My Whirlpool refrigerator does well overall to maintain food items. However, even at the lowest freeze settings, some of the food items that are stored towards the rear of the refrigerator shelf have a tendency to freeze. This oftentimes results in food items having to be wasted. Other than that, the overall appearance and performance of the Whirlpool refrigerator is great.

Bought this microwave combo oven from Lowes. Went to change the charcoal filters, as specified by the owners manual, and the top cover and the side cover fell apart when I removed the filter cover screws. After two appointments the service tech came out for about 5 minutes to tell me that only mechanical failure is covered by the extended warranty which I also purchased from Lowes.The problem with Whirlpool is that they make the top cover, and some other parts, with cheap thin plastic which crumbles when exposed to heat. The repair tech said, Dont worry. Ill see what I can do. And then he left. Actually the warranty booklet said wear and tear is covered in addition to mechanical failure. Its inexplicable to me why any manufacturer would use cheap plastic for an over the range product. And I intend to fight this until I get this appliance repaired under warranty.

I purchased this dishwasher washer (Model WDT710Paym3) in May 2013, quit cleaning. I have checked filter. I run this washer 1 or 2 times a week. Very disappointed in washer and the quality of the product. Dont think my next purchase will be a Whirlpool.

11 months after I bought the fridge it started acting up. I paid 1900 for this thing. The temp kept getting warmer and the ice maker quit working. I had to pay for a service plan. Ill never buy a piece of junk Whirlpool product in my life again and ill broadcast their poor quality to everybody in my 5000 congregation. I work to save up to buy this product and its junk. Ill end donating it. Im very upset at this junk product produced by Whirlpool.

Refrigerator model # wrs325fdam04 - Refrigerator shelves and drawers are made of flimsy material. Water dispensed is never cold enough - almost at room temperature. Every six months one has to change the water filter cartridge, Filter1 w10295370a, which costs at least $49.99. Cheaper versions that cost 50-60% less, I have purchased and returned 2 different brands, are not compatible with this refrigerator. I do not recommend this refrigerator.

We bought a new Whirlpool washer/dryer 6 months ago. Dryer is ok, seems to take a long time to dry. Washer is horrible. It constantly goes off balance and shakes all over the floor. Once opened, the clothing may be a little off, but not enough to cause such commotion. SO FRUSTRATING! If we could afford to replace these, they would be out on the curb today!

If I could give Whirlpool products and their customer service zero stars, I would! We built our beautiful home that was complete in June 2015. Our builder was installing Whirlpool products in the homes he was building at the time. So we decided to accept the microwave, dishwasher and drop in gas range that he offered. We had never had Whirlpool kitchen appliances and no reason to respectfully decline the brand. We bought a french door Whirlpool refrigerator as well so the handles would match our open concept kitchen.In addition to the poor quality overall, the microwave makes a terrible buzzing noise that has been fixed two times thus far. The refrigerator is so loud at times that its difficult to hear the television when sitting in the living room. The dishwasher does not dry the dishes on any setting to include heat dry hours and hours after the cycle is complete. This forces us to hand dry our dishes prior to putting them in the cupboard. The cast-iron grates on the drop in range already look terrible because the enamel is coming off. I clean all the appliances as recommended by Whirlpool and like to keep our home beautiful because it is our place of solace and comfort. As stated prior, our kitchen and living room are open concept so I now have to contend with an eyesore in the middle of our homes hub because Whirlpool considers this manufacturing flaw as cosmetic and wont cover it under warranty.To add insult to injury, these poor quality products are the higher end available from Whirlpool. We plan to wait for the year end warranty to expire and replace the four appliances with a brand that has always offered excellent customer service and has been very reliable and trustworthy for us. As a consumer, I would save yourselves the agony of purchasing any Whirlpool appliances!!!

We purchased a Whirlpool oven a year and a half ago. Today the interior glass exploded while cooking frozen French fries. Whirlpool customer service indicates that this is unusual. Whirlpool indicated that the only way they will repair it is if we pay $375. We declined to pay an additional cost for this product which failed to function safely. In a quick Google search, it appears that the oven glass fails more frequently than represented by Whirlpool. We are disappointed in this product and the companys customer support and lack willingness to correct a product safety issue.

I bought the Whirlpool model e2h50rd045v electric water heater to replace my failing gas water heater on July 21, 2014, and had it installed a couple of weeks later after a little over 3 years of use. The water heater is still working with no issues or major problems. I'm happy with the decision to purchase this water heater.

OMG. We had just purchased a house in Clermont Fl. At Appliance Direct on Citrus Tower, worse experience. Imagine my husband and myself had recently retired. Therefore we wanted to make sure whatever we purchased was to last since its not easy to replace anything on our fixed income. A few mos later the ice maker would make noise in the middle of the night and would not fill up completely. 1 yr it stopped making ice completely. We went to Appliance Direct only to find out that nothing could have been done. We purchased the extra warranty for approx 391 dollars. We then were told by Whirlpool that we would have to wait 60 days. The time came and the customer service now tells us that the breakdown happened the same month we purchased the warranty so we would have to pay ourselves to have it fixed. We went ahead and paid for the repair.A few mos after the ice maker stopped again and the bottom freezer would not freeze anything. Our food spoiled etc. We called Whirlpool now that the warranty was now ok. We had to wait for an appointment with the company of their choice. The repairman came and stated that the part had to be ordered before we can get ice and freezer working. Waited almost 2 weeks for that. Repair done and soon after, like 4 days later we still didnt have ice. Called again, another company was sent... all over again we waited for 2 parts.. He assured us that we should be good. 2 mos now were getting half capacity ice and freezer doesnt freeze everything. Ice cream is a no no.So much money (2500 dollars) paid for that piece of junk. The repairman told us “forget about replacement, the company will send a repairman once a month if they have to“. Its frustrating and some days I wish I could just put it on the sidewalk for the garbage truck. I cant afford to go out and buy a new one (of course it would not be Whirlpool). In the meantime this company Whirlpool is making all this money from selling these junk. I am mad like hell and tell everyone to stay away from Whirlpool. I wish Id purchased a Samsung instead. I could climb the top of a mountain and shout: Dont buy Whirlpool.

Two-year old Whirlpool Cabrio top load washer; absolute piece of junk! Bearing on the drum howls like a train. Now the master board or some other sensor (under drum) is out. Serviced for the third time and the service repairman states its cheaper to replace than to repair. For a 2 person household, it is reasonable for us to expect more than 2 years from a washing machine. Same experience with Whirlpool 15 years ago. 1st time shame on you; second time shame on me.

Having serious health issues with both our washer and dryer. I believe there should be an urgency and more serious resolution. Our washing machine is getting clothes trapped and producing friction causing excessive and heavy smoke from the drum. Our dryer has a random bolt/screw in the drum that catches and tears clothes. Although this doesnt happen on every cycle. It happens enough that it should be investigated, repaired and reported to Health Canada. I contacted Whirlpool on September 15th 2015 with my concerns. Nothing is being done! Ridiculous. WASHER Serial: HL23299429, DRYER Serial: M24507313.

We purchased our 5 door/drawer frig in April. We have experienced two glitches when it failed to make ice for 24-48 hour periods. Now the freezer has stopped cooling. The first time the repairman came out he refused to move the refrigerator because the wheels would not roll properly. We had to purchase a sheet of thin plywood to put under the wheels so he could roll it. (We have vinyl flooring - the wheels just dont lift the unit enough to clear the floor.) When he returned 6 days later, he said the compressor was leaking and was not able to send enough Freon to the freezer section to cool it. The compressor is on back order and we have not been given a timeframe for its availability.

Bought on 9/11/2014 and installed by Lowes installers on the 15th. It quit heating two days later. Called Lowes and they said I would have to call Whirlpool. I did. WP had me metering with a multi-meter until found OTC button was tripped. Then they suggested I troubleshoot the elements and sent me a video. I called Lowes and they said they would replace. Later they called back and said WP would not give them a RA number and for me to call them. I did and the rep after much arguing directed me to call their factory authorized service, A & E. I did and they said it would be 33 days before they could come out. I hung up and called Lowes who called back later and wanted me to call WP again. This time they said they did not have a repair service close enough to come, but I could try buying the lower heating element and replacing it to see if that worked. I said no, the heater was brand new and they needed to fix it. Their next solution was have me contact a local plumber and arrange to troubleshoot, me pay the plumber and then send them the bill. They would reimburse me up to $100.00. Not acceptable and now the button has to be reset every few hours and the water gets scalding hot while it is heating. I called Lowes and they said they would get back to me, but I have little hope of a resolution. Product number is ** SN is ** Model is E2F50HD045V. Bought at Lowes, Lindale, TX.

We bought the dishwasher because ours was not a very good quality, and it was a Whirlpool and was larger than our old one. But the arrangement of the bottom shelf doesnt allow for effective placement of larger items. If you wash any large items it doesnt wash the top shelf dishes.

Cabrio top load HE washer - Ive only had the washer a couple of years. My husband bought it for me thinking it would make washing more time efficient and energy saving. Lesson learned! After struggling with this washer for the past year, I was told today that to repair it, it would cost around $800 or I would need to buy another washer. The washers bearings and tub need to be replaced and it will not spin properly or at all. Previously, I have owned washers for over 10 years each. This was definitely not a good purchase. After reading all of the other complaints on this site, I understand that I am not alone. It was also mentioned on one complaint of the possibility of a fire hazard with this washer. Whirlpool should be recalling.

If you are considering a Cabrio washing machine, save yourself the aggravation and buy something else. I purchased a Cabrio model WTW5640X from Lowes 2 years ago. It has been one disappointment after another. First, the clothes were coming out really wrinkled and not fully rinsed. I now routinely use the extra rinse cycle. I also started washing very small loads with hardly any soap (and yes, I use the HE detergent). That works for me, but its not practical for a household of more than 2.This machine is also not for anyone with kids or who expects to remove routine soils. It doesnt clean well. White socks start looking dingy after a few washes, and even the hot cycle with bleach doesnt get whites white. Now, the washer has started shutting off with the clothes still soaking wet. I can press the Drain & Spin cycle to get it finish the job, but that adds another 13 minutes to the 63 minutes it already takes for a regular cycle with the extra rinse. I so wish I had not replaced my 15 year old Kenmore.

I purchase a Cabrio WTW7800XW0 3/28/11. After the year warranty I started to notice sand like substance in the drum of the washer, which lead me to look around the drum. I noticed that the light was completely rusted and flaking, the area around the light was rusted as well. I call customer service at which time they said it was not warrantied, but they sent me out a new light. This did not repair the problem! The rust has continued causing the area around the lid joint to break. Also the area around the bleach dispenser is showing rust- the same side as the light and the lid break. They have said this is not covered and only agreed to pay 1/2 of cost of materials (no service).

Purchased a Whirlpool French door in April 2020 during the pandemic for 2K. The first week of owning it my fresh vegetables froze. I lowered the factory set temperature by one degree. The next week the ice maker stopped making ice. 3 days later it started up again. The 3rd week my freezer food defrosted and the ice maker stopped making ice. Called Whirlpool And requested a refund. They said, No we will send a tech. The tech determined the control board was defective. I had to empty the entire fridge and turn it off, defrost it for 24 hours. The headache to find someone to take your food! The part took 2 weeks to get replaced.The tech said, If this doesn’t work we will have to come back and take the back off to see what the issue is. Told to defrost again for 24 hrs. The ice was so thick we did it for 48 Hrs. 1 week later ice started to form in the freezer and the ice stopped working again. Called whirlpool demanded a refund and they said no. A tech will come again. I’ve relocated my food 3x already. How many more times can I do that! Whirlpool is not concerned about their reputation at all, as I read through other reviews of situations similar to mine. Do not buy whirlpool!

Another load of darks with white soap residue splattered across every item. Despite using a soap pod and setting to so-called Deep Water wash. Whirlpool top load WTW5000 is a terrible machine. As in other reviews, constant soap residue and clothes stretched and tangled into a compressed wad with deep wrinkles as you try and untangle them after the wash. Unable to dilute your soap and faking out the machine to get a bit more water are recurrent themes. Just ridiculous. There should be a class action suit for replacement. The customer service is useless and terrible - actually - there is probably nothing they can say and no answer or fix for this horrible machine.

Admiral dryer 14 months old and contacts in the timer broke. I contacted Whirlpool customer service and was told too bad, not under warranty. Warranty was for 12 months. Obviously, the timer is defective. How much of a difference do you think 2 months makes? Customer service even said that the parts are made by humans so mistakes will be made. Really? Wouldnt that be considered a defect? Whirlpool has a great web site with a quality circle of promise. What a joke. Guess they dont care about the big picture or their customers. Ill never buy another Whirlpool product. Thats my circle of promise. The repair tech told me that when they go for updated training, that Whirlpool is the worst for providing them with any technical help or specs for their appliances.

Cabrio Whirlpool washer - I hate this washer. Had it for about 3 years now and it will not spin out and does not give a code. Called a service tech out and they cannot find anything wrong with it. The water goes out but will not spin. It sits on 20 minutes and does nothing. Will not buy another Whirlpool washer. Wanted a good washer and got a piece of junk. Will not recommend it to anyone else. Think Im going back to the old style.

The oven is a joke. It does not self-clean. I have to buy oven cleaner and clean the oven like in the distant past. They are lying about it being self-cleaning. Do yourself a favor and buy a real self-cleaning oven. NEVER WHIRLPOOL.

I purchased a new Whirlpool (2015) Model: WRF736SDAM13 French Door Refrigerator. Two days later, water was dripping from the light in the top of the refrigerator. I was removing about a cup of water twice a day, which dripped from the light. The company was friendly when I called, and offered a replacement or repair. I elected the repair as I felt that would be acceptable. The repair man inspected the refrigerator and determined the problem to be condensation from the water holding tank, located in the top of the refrigerator. He stated that because the incoming water has the opportunity to reach room temperature prior to entering the fridge, and because of the high temperatures (80’s & 90’s) the water holding tank has condensation that collects in the top of the refrigerator, which drips onto the top of inter refrigerator liner, and eventually drips through the light. He stated there is no fix, as it is not broken. While it is not broken, this is a bad design error, which would affect anyone who lives in an area where the temperatures exceed 80 degrees outside, which could only be fixed with a collection tray that would allow the water not to drip into the refrigerator. Currently there is none available. Because I only had the refrigerator for two days before the problem was reported, Lowes allowed me to make an immediate exchange. However, had this been purchased during cooler temperatures, the issue would not have been noticed until after the 30-day time frame and the exchange would not have been an option. When I made the exchange, I noticed that all the 3 & 4 door refrigerators are made the same and will have the same problem. I ended up exchanging it for a Samsung model. Kudos to Lowes. Whirlpool, you need to find a fix for this problem if you want to sell me another one.

My 5-year-old Cabrio started coming up with error codes, and not draining and spinning the clothes. I called a week ago, they offered me 2 options, one being put $339 on a credit card and that would cover all parts, labor, and a 1 year extended warranty. They charged the credit card immediately for the biggest piece of crap washing machine. Someone came out 2 days later and told me he has worked on a lot of Cabrios but never one in quite that condition. I was led to believe that after charging the credit card, boxes would be arriving with parts to fix it. I called 2 days later to find out the status of when it would be repaired and they told me they already put a credit thru on the credit card because to fix it would be equal to the price of 2 brand new washing machines, and they will do nothing to honor that agreement. So I now have a piece of ** in my laundry room and takes me two days to do a load of laundry. DO NOT BUY THE CABRIO! In fact Im not going with a Whirlpool ever again!

Most awful oven I have ever owned!! I purchased a brand new Whirlpool double oven one year ago. I was replacing a Whirlpool double oven, and all my other kitchen appliances are Whirlpool. It is model #WOD51EC0HB01. WORST DECISION EVER!!!! No more Whirlpool for me!

Our over the range Whirlpool microwave door casing is disintegrating where the door handle screws to the door. Big chunk fell off today.

We have been having white plastic pieces shoot out with our ice the past two days. We have only had this fridge for about 15 months. After reading these reviews; I am assuming when I call the service will be terrible as well as any fees for them to fix it. I sure hope it is under warranty; or I will never purchase Whirlpool products again.

I purchased a Whirlpool top load 8500 washing machine from LOWEs two years ago. I noticed that the clothes were not getting wet, clean, were coming out covered in lint, soap film and stained. It is misleading to call it a HE washer since I have to wash each load 3 - 4.5 hours. It is NOT energy efficient if you have to wash each load of clothes 3 times with a rinse. I have tried all of the tricks - changing soaps, labeling the wash as bulky, wetting the clothes to add weight... Washing clothes should not be this complicated. The clothes are sorted appropriately and washed in the right temperature. I do not understand what is staining the clothes. I put new white towels in and they come out stained (see photo)? Lowes sent out a repairman who said the machine would never clean the clothes since there was not enough water in the washing machine to wash the clothes. I tried to return the washer to Lowes but they said it was past the 30 days. Unfortunately, I purchased the appliances on a Lowes credit card so there was no recourse. I then contacted Whirlpool and was put on hold and transferred to various people before I gave up.

I can not find parts for 50-gallon Whirlpool hot water heater. The left hand thread thermocouple quit functioning so I have no hot water. I have called every plumbing concern in a 50-mile radius and everyone said that it was some kind of class action suit because you can not replace the part of the thermocouple and that they only make right-hand thread couple now.

March 1, 2016 I purchased a new Whirlpool dishwasher model WDF320PADW2. After just over 1 year of use, the unit quit. The pump only runs in the empty direction. It quit in the wash direction. Hums and smokes. This is not acceptable for a appliance to last just one month past warranty then totally quit.

My model - GB9FHDXWD06 - is one of only a very few that fits our space. However, it has failed three times in 5 years: 1) A faulty defrost drain tube that was replaced under warranty, 2) A jammed vent flap that caused the freezer to fail, and 3) a burned-out control panel (an expensive repair). It is also annoyingly noisy and middling at energy efficiency. The coils are in a very narrow space below the refrigerator, which makes them a bear to clean. And, the plastic front plate that must be removed for cleaning breaks far too easily.On the good side, it is a bottom freezer model (which is far better for convenience), the space-wasting ice maker was very easy to remove, the glass shelves, removable baskets, and drawers are easy to clean, and the auto-defrost works very well (after the recall update, number one, above). Temperature uniformity is good and the freezer maintains below 0° very well. Overall, it is a good looking appliance with mediocre efficiency and poor reliability. Not recommended.

We have a Whirlpool Refrigerator, Model # ED5HHEXTQ00. And every shelf has cracked, the water and ice dispensing levers have broken off. Now our produce trays are broken as well. I do not recommend Whirlpool products to anyone. They will not stand behind their product! There is obviously a problem with the plastic used on the shelves and trays. I have read of others complaining of the same issues!Whirlpool! You need to step up to the plate and recall these shelves, and replace them for your customers!

The Gold Series Whirlpool dishwasher has some cool features for changing the configuration of the shelves, etc. After that its all downhill. Poor washing, worse drying. In the past 6 months Ive tried: less dishes, redistribute them differently every use, lower/raise upper shelf, use liquid detergent, powder packets, drying agent... nada. Absolutely NO remnant of food can be on the dishes. Of course I rinse everything well prior to loading washer; this one wants them CLEANED. I dont give a flying fig how loud a machine is as long as its doing its job. This one quietly does very little. AND the genius who designed that horrid cutlery basket needs a new job.The basket slides onto the inside of the door, making it difficult to reach into; it can sit on the outside of the lower tray but it falls off at the slightest disturbance. The baskets are narrow with hinged lids; the lids have small and medium slits so items are placed individually. If your cutlery is the right size! Ours is a little wide in the handle, they dont fit and must be placed into the opened, narrow baskets and butt up against each other. We are only 2 folks, I cook one meal a day and run the washer TWICE because bowls and pots take up the entire space, so I either wash the remainder by hand or keep the sink full of dirty pots and dishes. LOVELY. Bring back the old washer!!!

The tub mounts of my 6 years old Whirlpool washer are broken. It’s too expensive to replace. Seems like built in obsolescence! Ive also had mold/odor issues. Finally, I know how to fix that, now this. I just want to warn others, these machines are not designed for the long haul.

I purchased the washer and dryer set. My complaint is with the washing machine top loader that does not have the tall agitator not getting the clothing clean. All of my clothing come out of the dryer with dirty spots on them where they did not come out in the wash. Its a waste of water and energy because I have to wash them twice! I purchased the combo model numbers WED7300DWO and WTW7300DW0.

Four years ago, my wife and I also purchased a Whirlpool washer and dryer set, washer model no. WTW6600SB2. Within the first year we had to replace both pumps twice, user interface, and control board. (I think that’s what it was called). Of course, that was all covered under warranty. But I to had to wait a week for the part and then another week for the repairman to make it. The user interface and control board had to be replaced because moisture got into the control panel and caused corrosion on the circuit boards which caused them to short out. Then it wasn’t long after warranty ran out, the whole wash tub and drum just dropped to the floor with a full load in it. I don’t remember exactly what was the cause of it, but I do remember it cost me $580 to fix it. Then it wasnt more than two weeks later, the repairman had to come again and replace the control board again. There went another $600 for the parts, labor and service call because this time they had to come from 40 miles away and it’s a minimum fee of $89 just for them to drive up here and another $60 for diagnostics, and then the part and their time to install new board. I paid for this machine twice in the first year and a half. Then after all of that, it was finally working like it should and worked great for about 6 months, then came the UL,LD, and Lid Lock codes over and over unplug, plug in, unplug, plug in. That lasted for about a month, and then all of a sudden, it straightened out. And we only got the occasional UL code. Now in the last year, I have had to replace the drain pump twice and then the drum and motor dropped on the shaft allowing any loose change or other items if accidentally missed during pocket searches to fall into the outer wash tub and get sucked into the drain pump and causing a quarter to be shoot through the drain pump making a hole and caused my laundry room to flood. Well, I decided I wasn’t going to buy another part so I used a plastic repair kit to fix the hole and got it up and running. A week later, the washer won’t wash. It will fill and that’s it. So upon my own diagnostic, I came to the conclusion that it was the user interface that went out due to corrosion I found on it. So for another $120 I can fix it, but I’m not sticking another dime into the washer, nor will I ever buy another Whirlpool appliance. Once all of my Whirlpool appliances die, I will replace them one at a time with LG. I to contacted Whirlpool about my problems and all they did for me was send me an extended warranty offer for 50% off, really that’s it, that’s all I get is a big GFY after all the money I have stuck into this piece of scrap-metal. Well, never again will you have my business as long as I live. Whirlpool, you need to take your hoo-ya and do something about all of these complaints.

I bought the Whirlpool WTW 5000DW1 washer and dryer to go with it. Within the first 2 weeks the plastic handle broke on the dryer. Ive been using the corner of the plastic handle ever since to open the dryer. The washer is the worst washer I have ever purchased in my life. The tub doesnt fill up over the clothes half the time. It is perfectly balanced on the floor but it always bounces around and you cannot open it to rearrange the clothes because they lock the lid. The only option is to try to hold it and wait for it to finish or start over by pressing the button for at least 3 seconds. I have had a few items get shredded by it and a lot of times the clothes dont get cleaned and rinsed properly. Even on 2 rinse option. Just the fact that it has a 2 rinse option is a big red flag. It is supposed to be a energy saver and water saver but that isnt true. If you have to wash and rinse the clothes twice because it has spots from the detergent still on the sheets, something just isnt right. Whirlpool shouldnt even put a product like this on the market. I have owned many Whirlpool products before this but this is the last Whirlpool product I will ever buy. Obviously Whirlpool doesnt test its products or care about quality.

This company should be avoided at all costs. Purchased 2 Whirlpool dishwashers in 2018 and in less than 2 year the top dish rack glide rail front wheel broke off causing the rack to drop down and render the dishwasher unusable. Warranty was one year and I went online only to notice that the OEM factory replacement part(s) are now made out of stainless steel (or aluminum). I also noted that the parts were made prior to 2015 (date on the video and other vendor sites) Which is a good 2 years prior to my purchasing of this product. This means that they obviously knew there was an issue but continued to produce and sell them with known faulty parts well after they realized at least 2 plus years when you consider that they would have had to re-tool, redesign and send to production prior to the product release date.So it looks like they have continued to sell the product knowing fully well they were defective and did so just to sell replacement parts or to use up existing parts inventory. Either way this means this company has no scruples and does not stand behind their product. Another stain on the reputation of products made in China! Shame on you Whirlpool!

Whirlpool’s water heater coupler. Our plumber came to our home and explained how there was a problem with our type of water heater from Whirlpool that had been sold from Lowe’s between 2000 and 2006. We purchased ours in 2004. I have the receipt. Our plumber stated the underneath screen was clear and in good shape. He also said they had other water heaters with the same type of problem and those companies had provided the new part free and free shipping due to the suit. Whirlpool has not. We have been without hot water for a couple of days and we are hoping to have the piece by tomorrow. Since this suit has already been dealt with, then how do I get my money back from Whirlpool for being dishonest with requiring me to pay? Do I need to file something? I have followed the links and I have been researching it and our model number and serial match the product that was found faulty.

Our new Maytag (i.e. owned by Whirlpool) oven/range is a stainless steel pile of junk. It takes FOREVER to pre-heat. The range elements take FOREVER to heat up. And like others on here, the Aqua Lift cleaning simply does not work. We put the oven through 3 back-to-back cycles and only the bottom gets a little clean. What a scam.

My Whirlpool dryer - Model# wgd49stbw, serial# ms2405113 went out on 1-29-16. Which I purchased from Lowes in August of 2015. Called the service company that I have my extended warranty with. They came out on 2-1-16. They did not have the part I needed in stock. It had to be ordered by the manufacturer. Sadly, I am still waiting and have been told it might come in on 3-29-16. Every time I call it gets pushed out another two weeks. This is really ridiculous. All the money I have spend at the laundromat I could have had a different source come out to fix. Which I still may do. I will never purchase another Whirlpool appliance again and certainly will NOT recommend. I am 65 years old and have a hard time dealing with the laundromat. If they get this part in by 3-29-16 it will have taken them two months. So sad.

Our Whirlpool gas hot water heater was purchased and installed (through Lowes) in April 2008. In February 2009, the thermostat failed. Because the failure happened less than a year after purchase, Whirlpool replaced the part and paid for labor.The hot water heater failed again three weeks ago, and we contacted Whirlpool. We were once again provided with another thermostat, and were charged $135.00 by a plumber to install it (even though the customer service rep stated that there were known issues with this tank model). The tank is still not working properly. We (with our tenants) have tried troubleshooting according to their instructions, to no avail. It has been three weeks now, and no resolution.The heater has a six-year warranty. Not sure what this means if the product is defective to begin with. We pay to attempt to repair it?We will not be spending any more money on labor to install parts that may or may not work and have demanded that Whirlpool replace the heater. Whirlpool has refused to pay for any labor costs and told us that we must take the heater back to Lowes. So I suppose that means we have to pay to have a 3 1/2 year old heater removed from the gas and water lines, transported to Lowes, and a new one installed. What a deal.Stay away from Whirlpool.

After 1 1/2 years, My new Cabrio washer lid hinge started to come apart and wont latch, so machine wont run. After a day or so it completely popped up and out of align. The lid has PLASTIC hinge. This is obviously a problem. We have been in touch with Whirlpool, but they say they cant help?? This should be a recall. We have been waiting on back order for a replacement Lid at OUR OWN EXPENSE since Sept. 20, 2015. I want to get this fixed and use my Machine again. We are Senior Citizens and this machine is used 3-4 times a week. Not abused.

Ours is a glass top & has 2 dual burners & we are very pleased with that feature. The oven however takes quite long to preheat & the alert sounds are so weak you can barely hear them. It was a rapid purchase on a sale item. I wish we had shopped a bit more.

I had water heater EE3Z50RD0550V installed on 11/3/11 and it started leaking July 29, 2013. Whirlpool gave me Return authorization # and said I have to return the water heater to Lowes (purchase place and original installer) to get a new one. Fortunately, Lowes said I only have to bring them the RA # and they will swap out the water heater. However, there is a $300 charge for installation. Whirlpool says they only cover this the 1st year, except when its a manufacturer defect. But they cant tell me how to prove its a manufacturer defect. Why else would a glass lined water heater start leaking only 21 months after installation?

For many years, I have worked on and tested water heater thermocouples. I have a lot of experience with this. I have checked around many of the wholesale supply houses to find a simple part needed for this brand/manufacturer appliance. Johnstone Supply, a national wholesale distributor, Grainger, etc. cannot get these parts. You must call Whirlpool and wait on the phone and give the operator the full story about what you found and how you tested the water heater only to be told you dont know what you are talking about. I was told that if the pilot lights and stays lit for even several minutes, that it is not the thermocouple but the gas valve and they will not sell me the part and recommend either I purchase a whole gas valve assembly and revised thermocouple or they would not sell me anything.Then I got told that I am on a waiting list to be called for availability of the parts at some time within the next 24 hours. Or just buy a new water heater from us with a warranty. Really? This is why you should not even have wasted your time with these people and move on to a better future. I asked,Can I purchase a box of thermocouples for this type of water heater with a left hand thread? The answer to this was, No, we will need the serial # for each unit that has had any part put on it. Move on, I say. This was a big waste of time by me, the plumber, and my customers happiness.

I like my refrigerator however is smaller and simple. The performance is great. The value was too much for the size and simplicity of the refrigerator not satisfy on that. Overall is very good and for the size of my family does the work. Im happy with it but will be upgrading in a later time.

This was a substitute for model I actually wanted, I was told the one I would receive was the newest model version of the model I wanted. What that meant was it was the stripped down version. It does not get clothes clean nor does it spin/balance the load which causes it to walk around the room. It is only 9 months old and I need a repairman.

I should have read reviews prior to purchasing the Washer and Dryer. The washer sucks big time. Does not clean clothes. Leaves soap in clothes. The repair man said use 2 tbsps. of soap. Still soap in clothes. I use 1 tablespoon of HE soap. 2 1/2 hours for 1 load because I have to use deep water and extra rinse on first wash. Then I wash again with no soap. I HATE this washer. Whites are now yellow after washing. Cannot do lightweight comforters. I am at the laundry mat more than using my new washing machine. Dryer is ok but does not remove any lint from clothes or towels. I always trusted Whirlpool. Not anymore.

Purchased a G16SDRXX07 three door Whirlpool refrigerator two years ago. Ever since new, when there is a very short power glitch the refrigerator shuts down and will not re-start without manual intervention. This happened at two months. Whirlpool replaced the boards. Still does it. Also when this happens the water dispenser will no longer dispense continuous water. It stops after three ounces. Now they want to charge me for a service call and parts to correct a problem that is obviously built into the unit. There should be a recall on this. Whirlpool should correct the problem free of charge as it is obviously an electronic design issue. Upgrade the necessary control board and replace it. If not, after being a loyal Whirlpool customer for 42 years, we will replace this unit with a different brand that Whirlpool does not build.

I bought a front loading Whirlpool washer a few years ago after having my old top loading Kenmore for 25 years. It seemed okay, but I did always have to leave the front door open and it always smelled musty, which was of some concern. My clothes never smell totally fresh. The biggest current problem is that several months ago it started with a failure code, alternately would stop without draining, wouldnt fill, or wouldnt drain, and ultimately ended up flooding my basement. So we called for service and they replaced a sensor and said these machines seem to have a lot of service issues with sensors blowing and motors dying. So I paid them that time. Now its a month or two later, failure code again, calling for service one more time. But if it costs too much I will join the legions of dissatisfied Whirlpool customers and will switch to an upright competitors brand.

Never ever go for Whirlpool. It has the worst customer service. We brought an oven but accidentally we broke the inner oven plate. We called up the customer care person on 18002081800 and tried asking him the dimensions of the plate pr at least how we could reorder it. He never listened to us. He just got our details. Said that technician will come at 11am tomorrow and disconnected the call when we were trying to explain what our query is all about. Is that all the respect a customer deserves!? Is that how whirlpool trains their service people!? He doesnt even have the basic courtesy to listen to the customer, I wonder how was he even recruited as a customer care person. If you want at least your basic respect, please DONT BUY WHIRLPOOL.

I purchased a Model WRF989SDAB01 Whirlpool refrigerator with the French doors and had it delivered in March 2014. The evaporator developed a refrigerant leak in May 2015. Whirlpool said it was not their problem since it was over a year since I bought it. The technician said this is a problem with this model. I am having it repaired under the extended warranty that I bought. One of my concerns is that the unit has two evaporators so the other one will probably start leaking any time. What a piece of junk. Dont buy Whirlpool. Their quality and service stinks!

We purchased a Cabrio top loading washer WTW6400SW2 and 2 Cabrio Dryers WGD6200SW1 (one for our cabin) in 2007. Since day one the washer tied clothes in knots, never cleaned the clothes properly, and went out of balance several times each load. We purchased from Best Buy who did their best to service the dryer (black, rusted vents replaced inside dryer). But as for the washing machine, we were told there was nothing they could do. The repairmen stated Whirlpool was aware of this issue and doing nothing. When I called Whirlpool, they said no repairs were logged for the washer. No, of course not. The repairmen said there was nothing they could do! This went on and on until our machines went out of warranty. Now Whirlpool happily tells us with glee in their voice that its out of warranty and there is nothing they can do. They know there is nothing they can do. The design is faulty! The line needs to be pulled out of manufacturing! Whirlpool did say they would log a customer complaint on the design. Right. Im sure they dont have any of those yet. Whirlpool is defrauding the consumer with products they know are defective. Please people, do not purchase any Whirlpool products. Put them out of business where they belong.

I just bought a Whirlpool 50-gallon water heater from Lowes because my old one took a turn for the worse. I brought it home, installed it just as the directions said, and immediately got an FVS fault detected code as soon as I plugged it in and tried to ignite it. This is by far the worst experience I have ever had with an appliance. And wouldnt you know it whirlpool service center is closed on weekends. What an absolute piece of trash. Im draining it and taking it back ASAP. Lowes and Whirlpool just lost my business for good.

3 months after warranty the oven will not stay on. I will stay on for only 20 minutes then it goes out. It clicks but will not come on. I can only use my oven for backing biscuits but cannot bake chicken or meats.

Whirlpools front load washers do not have easy access to the drain pump filter. The entire front of the machine including the door has to be taken off to access the filter. When putting washer back together the parts are cheap and screws break. Most companies that sell front load washers provide easy access to the drain pump filter. Buy one of those instead of a Whirlpool and you will save yourself a lot of time and hassle.

Whirlpool duet - This washing machine is absolutely horrible!!! I pull clothes out and they are tore up! We have replaced parts that we were told could be causing the damage and its the same thing! I am very unhappy! Ill be calling Whirlpool again but Ill probably get the same runaround - oh we are very sorry we dont have any known issues with that machine. Clearly when you look online it is a very known issue!! I doubt all of these people lied about calling!!

We acquired the Cabrio Six Sense washing machine through the purchase of our new home, and quickly realized why it was left behind. This thing is pretty and has lots of bells and whistles, but that is where it ends. I am very surprised to find out that Whirlpool put such a piece of junk out for purchase. I have owned Whirlpool products in the past and had great performance and quality. We will be pulling this hunk of junk from our laundry room and installing the GE washer that we already owned immediately. Anyone want a free washer?

I purchased a Whirlpool Cabrio washing machine in October of 2016. This has to be the worst purchase ever. I agree with most of all complaints I have read. I am using more water, electricity and time to get one load half clean. How can this be efficient? The only problem I dont have is the noise; very quiet as if it goes to sleep. Seems to me the company has misrepresented this machine in its claim of being high efficient, washing (cleaning) machine. I too say Do Not Buy this Machine!

I purchased a brand new Whirlpool Cabrio washer and dryer set not even 2 years prior. When I first started using it, I pulled shirts out of the wash after being ran through and found deodorant marks still on the inside of the shirts. I had to wash all of my loads on heavy soil and still had to run some loads through more than once. The wash machine quit working about 1 month ago, so I had a service man out to look at it. It ended up being the control panel and the part itself was going to cost me $300 and by the time I paid to have it repaired, the total cost was just under $400. The service man proceeded to tell me that Whirlpool had another company actually make the control panels for the Cabrio model and he has serviced several of these washers and when he would repair one part, another part would stop working. I was very upset and bought a new wash machine. I would like to add, I am a single mom with a 2 1/2 year old, so the wash machine was not used excessively in any way. I dont work outside so my clothes are never soiled heavily. Needless to say, my washer was not under warranty so Whirlpool couldnt do anything for me. A wash machine should last longer than less than 2 years. I would not recommend this model to anyone. And for Whirlpool to put their name on such a poor product is very disappointing since I have had good experiences with their products in the past.

Bought a built in oven August 30, 2018. Oven stopped heating two weeks before Thanksgiving. Repairman fixed it. It is not working again, two weeks later. Bought from Best Buy. They will not take it back. Whirlpool will not replace it. UGH!!! $ 1,600 down the drain. Will no one help?

My son purchased the Whirlpool 2 door w/ icemaker about 3 years ago. Twice weve had a repairman here. Yesterday was the 2nd one. He tried 3 ways to get liquid to go through a round coil I could see at the back. He said the problem was between the two back panels (back of fridge & inside wall) where there was a tubing to release the water from defrost cycle. It appears to be a manufacturing problem. I am very upset! It should be replaced at the very least.

Bought this 18 cu ft refrigerator this year. Only 3 choices for temp. Everything freezes, milk has crystals, ice cream is soft. Buyers remorse! Old ref was a Whirlpool. Wished I would have given others a chance.

I purchased Whirlpool 6.2ct electric range on 3/16/2013 from Lowes, Fremont, CA. I tried to bake my cake on 11/19/2013, and preheat it to 400F degree. When the temperature achieved to 400 degree, I put my cake in not even 5 minutes and go to dining room to pick up something. When I turn around, I saw the oven window is so bright and I open the door right away, it has fire from the left side bottom. I turn off the power right away but still has big fire. So I use the fire extinguisher to get the fire off.I went to Lowes to complain, this product is still under the manufacture warranty and I also purchased two years extended warranty from the store. Lowes sent the 3rd party technician over to check, they open the bottom element and insist I drop something to catch on fire. He tried 350F degree is working. But the fact is, theres nothing dropped, no oil, water or and any ingredients, only fire extinguisher powder all over the bottom. Technician put back the cover, I asked him, How do I clean up the bottom extinguisher mess? He said, You dont need to, just clean the top, and wont try 400F degree for me since the top didnt clean up. I asked him, I am so fear to use it now, you asked me to clean it up and try again. I only use my oven to bake cakes, cookies, and muffins, and that day the cake even not still raise yet. How could it catch on fire? Is this product defective? I doubt it.I also called Whirlpool, they said most likely its short circuit. They only provide the repair, unless it cant be repaired, then they replace it. Manufacturer also told me that my temperature is high. I dont think so. I have no problem to use any oven in 425-450 in the past. If this is high, why your stove has function to that high degree? I am so upset with both services. From my concern, nothing dropped to bottom and caught on fire. They all refused to replace the new one and asked me to continue using it. I really dont feel confident to use this one and dont know who can help me to replace it.

I have had an extremely frustrating experience with Whirlpool refrigerator WRT311. It broke after 6 months. So far it has been diagnosed twice with a faulty compressor and leaking coolant. Whirlpool will (seemingly) never replace an appliance--even if it makes no sense to keep trying to fix it. This is a $600 refrigerator! I cant imagine how much they have spent in repair costs. They simply send a service tech time after time, jerking the consumer around with no regard for what we have to go through to arrange 6 tech visits, some of them multiple hours long. Yes, we have had six tech visits, for a total of 10+ hours, and six weeks living with a broken refrigerator. As well as 30+ phone calls, hours on hold, etc.The refrigerator is loudly throbbing away after being refilled with coolant twice, and is still leaking coolant. Are they hoping the customer just gives up and buys a new appliance on their own? I wonder about the many positive reviews of their appliances: Are they fake? Are they churned out by Whirlpool? I have no confidence in this company. They are inept, if not crooked, and I would advise buyers to beware of poor quality and extremely poor warranty and consumer service.

I bought a Whirlpool Duet Front Load Washer in 2008 and it began showing F71 and F70 error code in 2011. I paid approximately $1,000 for the machine. The washer wont finish the cycles and often wont start. When I press the power button, I hear the 3 beeps and after a while, shows the F71 error over and over. The information I gathered online indicates that many people have the same problem. The repair cost is at least $550 to replace the user interface circuit board and is no guarantee. This is ridiculous.How could GE sell consumers this kind of junk that fails to work only after 2 years. I had a top loader for 12 years with no problems, not a single repair call. My wife and I are extremely frustrated with piles of dirty clothes and no washer to clean them. I want GE to refund the cost of the washer on a 10-year prorated basis. This is only fair.

A disaster from start to finish. I would give it zero stars if possible. Purchased from Home Depot online in September, 2020. The first delivery was scheduled for October 11, 2020 at 7am on a Sunday. I spent hours on the phone trying to get the time changed. I was assured it would take place later. That didnt happen. The delivery service Temco called at 6:30a and refused to come back later. I had to make a new appointment. A week later they delivered the dishwasher, left it on the porch, refused to uncrate it or bring it inside the house, refused to haul away the old machine and stole the Dishwasher parts kit that I had paid for which delayed installing the dishwasher. After the machine was installed I discovered the machine did not come with a manual. I was told I had to download and print the manual.When I complained that I should not have to use my paper and ink to print a users manual after paying $800 for a dishwasher. I was promised a check to offset my costs. I was supposed to get a credit for my inconvenience but that never happened either. The first time I ran the machine using the one hour cycle water was all over the machine and I had to dry inside. I was told that I had to use a longer wash cycle so I did the second time. After 4 hours of washing, the glasses had a film on them, even though I rinse the dishes before putting them in the machine the dishes had some debris on them and water had still collected on the top of the glasses.Whirlpool sent a repair company out and the technician said motor pump and display control were faulty and it would probably be cheaper to replace the dishwasher rather than repair it. I was told I would get an email the next day telling me what would happen. I never got the email. During the week I called Whirlpool and Home Depot many times to complain about the faulty dishwasher, stolen parts and the promised refunds for my inconvenience as well as having to print the manual. Calling Whirlpool or Home Depot customer care will take hours and gets you nowhere. A week after the repair person came out I called the repair company to request a report as to what had been done and was told that they were coming back out the following Monday to fix the machine again. Monday, The repair technician came out and replaced the control panel but not the pump. The machine wont heat up to dry the dishes--the heating coil wasnt even warm after being on for 8 min. I am supposed to be contacted again for a 3rd visit!! I have a dishwasher that is faulty (read lemon) and Home Depot wont allow me to return it because their return policy is 48 hours after delivery. Whirlpool refuses to replace it unless the technician says it cant be fixed. Obviously, that will never happen. I should have repaired my old dishwasher rather than waste my money on this horrible machine. Whirlpool used to make fine products but those days are over. How does running a dishwasher for four hours saving energy? My old over 10 year old Whirlpool dishwasher was perfect until the pump broke. The dishes were always clean, dry and came out of the machine hot and sanitized. I am so disappointed in both Whirlpool and Home Depot.

We bought the Whirlpool duet washer & dryer in the winter 2011. The washer is absolutely awful. I have to keep it set on the Whitest White setting so every load gets a second rinse. In order for my clothes to smell CLEAN I use bleach in every load I can. With the loads I absolutely cant use bleach in, I have to be standing waiting to put the clothes in the dryer or I have to rewash the entire load because of the smell!! My towels are ruined from the bleach and my clothes are faded because of the multiple wash cycles. I have used the recommended Affresh numerous times and it does not help! Needless to say this washer was a total WASTE of money! We will be purchasing a new washer very soon! It will NOT be Whirlpool!!

Do not purchase Whirlpool smart freestanding gas range model number WFG975HOHV. I purchased the range and the refrigerator around Christmas of 2018. The first time I turned the oven on to make Christmas dinner the carbon monoxide detector alarm went off. I have tried to use the oven twice after that and the same thing happened. The oven also never gets to 350. I spoke to Whirlpool who said to unplug the oven. They stated a technician would be sent with a carbon monoxide detector and to conduct repairs. The technician came and could not get the oven to 350 and the carbon monoxide detector alarmed. He stated he has to order parts and return to complete repairs.This is a brand new oven that I could not use because the carbon monoxide alarmed and the oven was not heating to 350 because it keeps restarting every few minutes. So here I am not able to use the oven for over a month and waiting for parts for a brand new range. Do not waste your money on Whirlpool products. Also the customer service has no empathy knowing their products are defective.

We bought a WRS325FDAM02 Side by Side Whirlpool Refrigerator and from day 1 we have been having problems with rust buildup on both doors. Bought it in July 2014 and have had the service people over to figure out the problem many times. They finally decided to replace the doors which didnt help because the replacement doors are doing the same thing. We have bought everything they told us to buy to clean and try and prevent the rust from coming back but nothing helps. Our warranty was ready to expire so we bought the extended warranty only to find out that cosmetic issues are not covered under the extended warranty plan... Stay away from this model refrigerator... Not only that we were then told the doors are not really Stainless Steel just some fake crap that looks like Stainless Steel. We paid good money for this refrigerator and have to deal with cleaning rust off the doors day after day.

Sturdy, durable, and flawless operation, from the 5 multi style smooth top elements to the self cleaning convection oven with the secluded bottom element. It is a sleek clean looking appliance, and its the best weve ever owned. To one that says they dont make them like they used to, I say thank God!

I purchased a Whirlpool WFW9050XW washer in Aug 2011. I have had nothing but problems. Sears sent repair tech 2x; it would work for a couple months and stop. Whirlpool has sent new motor, tub, switches, etc. I feel I bought a lemon and I want Whirlpool to replace the machine.

The latch on the attached-to-the-door silverware basket on our Whirlpool GU3600XTVQ3 dishwasher has broken three times since the unit was installed in July 2011. This last time, the technician brought a new one and it broke the next day. I cannot understand why a company with a supposedly good reputation would include an accessory with such a faulty design, made of such flimsy materials. We have the basket wired shut again and have to call the repair place, but I have no confidence that anything the technician brings to us will work any better, since its the same stupid design and shoddy workmanship.

Had one double wall oven lasted 15 years with just about no problems until the control panel broke and could not be fixed. Bought another just like it and it is having problems after 6 months. Light wont work. Turn on from the control panel and the time does not work.

I purchased the Whirlpool Cabrio, Model no. WTW5640XW2, on March 3, 2012. I have tried every setting and water temperature and am totally dissatisfied with the washer. It does not clean clothes, tangles them into a twisted mess which requires that they be vigorously shaken out, destroys anything with a draw string. I had an online chat with a representative and was told she was sorry. I posted to Facebook and did receive a call from a repairman, which I will return; however, I do not anticipate receiving any satisfaction. The machine is worthless for washing clothes. I was better off with my 12-year old agitator Whirlpool washer. I do not understand how this machine can be allowed to stay on the market. Id be better off at the river beating my clothes against rocks. I hope someone will get on Whirlpool to give consumer refunds. I have been brought to tears by this machine and I am one tough cookie. Please help!

The company I work for bought a new washing machine a couple of months ago to make it easier for those that do the laundry here. The washer was suppose to be this great washing machine which has turned out to be the biggest piece of trash on the property!! Every couple of loads you have to turn it off and hopefully the computer in this Whirlpool cabriolet will reset so you can wash a load of clothes. You have a 50/50 chance it will work. DO NOT PURCHASE THIS MACHINE. IT IS THE WORST WASHING MACHINE IVE EVER USED!!

Switched to bottom freezer and love the size. We all use and enjoy the filtered water. Whirlpool has proven to be a manufacturer I will always consider when making major appliance purchases for performance, service, and dependability.

I purchased a Whirlpool (Cabrio) Washer on March 1 2018. I previously had a Roper top loader with an agitator that was 22 years old. I used that washer for that many years and washed clothes 6 out of the 7 days of the week. Probably at least 20 loads a week. I never had a problem with it getting my clothes wet & clean. It never left them dirtier after washing them than they were before washing them. I am so disappointed in this washer!!! I can see it will not do any good to complain to Whirlpool because apparently they dont care about their customers. They think theyre products are perfect when they are far from it. I plainly told the associate I wash clothes every day. Really dirt clothes. (My son is a mechanic). I need a good washer. I can wash them by hand better than this washer does. I am very thankful I have not paid the full price for this washer yet. I will be calling them to come pick it up when my next payment is due. I will be going to one of the local consignment or thrift stores and purchasing myself an old timey top loader washer with an agitator for $100 or less. Whirlpool I had high hopes with this product and would have been buying a dryer to match soon but I believe I will stick to my Roper products or anything other than Whirlpool.

After 50+ years of doing laundry, I had to purchase my 3rd washer. I bought the new top loader without an agitator. I very quickly learned that it has no lint filter. My first load was towels and mats. The lint clogged up my tub and drain pouring water all over the floor. Since then it has ruined many of my clothes which are mostly sweaters and sweater-knits. Without a lint filter, it deposits the lint right back on the clothes where it stays forever unless I shave or pick it off, even though Ive turned them inside-out. (Time consuming waste!) Even my socks have little balls of lint. It seems the only safe fabrics are new, smooth woven cottons, cotton-blends and slippery nylon providing there is no lace or brushed elastic.Now to the no fabric-softener dispenser... The Downy ball simply doesnt work, and theres no other way to add it. Waiting to use dryer sheets is too late; the damage is done. My clothes are dingy. In my 50+ years of ownership, I have never had to purchase a separate product to wash my washer so that it doesnt stink... and it does. Why does it lock after starting? If I could afford to replace it, I would... but I cant.

I purchased a Whirlpool French door fridge 6 years ago. In less than a year, it was not cooling and I was able to retroactively purchase an extended warranty which ended up saving me a ton. Less than 3 years later it had broken 3 times with three different part problems with a total down time of 6 months. Despite saying it didn’t qualify for lemon law, I was able to get it replaced after presenting all the facts. 3 years later, the new one is now currently experiencing the same problem and running a toasty 58 degrees and my food is once again in coolers on ice. Shopping for a different brand and I recommend you do as well. Whirlpool used to be a brand you could rely on. No more.

Lets just say Im not surprised by all the negative reviews on here. Im just one of many in the fishbowl! Been without a fridge operating for 6 weeks and still waiting for action, been on the phone with them everyday and no resolution. Although the service technician/provider is also not cooperating but my word, they wont buy me a new fridge of course and only offer a simple 50$credit and nothing else. DONT BUY WHIRLPOOL. Have had nothing but troubles with 2 fridges now!!!

Purchased this washer new 2015 for use in our cabin. Now 4 years later with very little use the motor has seized. Washer is useless. What happened to 20 years of almost daily use and still runs great. This washer is a very poor quality washer and has now failed. Please save your money and buy a different brand.