Bought a home with a Whirlpool WRF540CWBM01 french door refrigerator circa Oct 2016. The unit stopped freezing/cooling and the appliance guy replaced a relay and this did not help. I called Whirlpool to check on the warranty, only 1 year. Then, I called the extended warranty and they wanted $342 for 1 year and $567 for 3 year but wanted 60 days before this would go into effect. Hmm, wait 2 months w/out a working fridge, great idea. So, after 2 short years the compressor failed and nobody will attempt this job and cost is too high. Had to buy a new GE fridge w/ a 5-year parts/labor covering this type of issue. Whirlpool needs to fix these issues. Very disappointed.

It is a double oven. Temp varies too much. The oven is very inconsistent. Cooking Thanksgiving the temperature would not stay even. It took much longer than intended. It was quite frustrating. I would not recommend the Whirlpool double oven.

We purchased a Whirlpool Cabrio washing machine in September 2006, and have had nothing, but problems. I constantly have to get online to check error codes. Several months ago, the washer just stopped working. We called Whirlpool technical support. They said wed have to pay for a repair. After several calls to Whirlpool for help, I found online references to a recall for the same problem. Whirlpool NEVER mentioned that the washer was recalled for the very same problem. I called them back with the recall information, and they politely sent someone out to rebuild the washer. Less than a year later it is no longer working, again. I went online first this time, to check for further recalls and complaints about the current problem (faulty control panel). I found many complaints about the same problem--even a reference to a class action law suit. Whirlpool said they were unaware of the problem, didnt have many complaints, and are unwilling to help. I asked for a supervisor, Benjamin, and he said there was NO means by which I could further escalate my complaint.

The machine has an infinite water level setting, an agitator which I feel cleans clothes better, separate settings for water temperature for both wash and rinse cycles, and the ability to soak prior to washing by just leaving the lid up. You can add bleach and fabric softener to dispensers that will add to the tub at the time needed. My machine has been a really good one.

We had Lowes install a Whirlpool model Nu40T121-403 natural gas water heater early October 2012. The temp controller went out in October of 2014. I replaced the controller myself at a cost of $30 for overnight UPS from the manufacturer, American Water Heater. The controller went out again almost exactly one year later and I again replaced it for the $30 shipping charge. In both instances the customer service person told me the malfunction was probably due to my not flushing the heater annually, causing a sediment buildup. The water to the heater not only flushed annually, but is filtered through a water softener and there was absolutely no evidence of sediment in the drain water or on the part of the control that is in the tank. Now it has stopped working a third time. I called Lowes about replacing it, but they only carry Whirlpool, so wont be buying a replacement from them.

In October of 2014 we purchased our beautiful Whirlpool WRF990slam00 refrigerator from Lowes. We were super happy to have this big beautiful piece of equipment in our kitchen. From the start it ran a little loud but we were assured that this was normal. It seemed to function pretty well until 3 days after the one year warranty ran out. First thing, opened fridge door to a waterfall. Ice machine apparently was no longer working and 2 days later the fridge and freezer both stopped working and blowing warm air.Everything in the fridge and freezer had to be thrown out. I started making calls on November 2nd to see if Whirlpool would stand behind their $2,000 product and make good on repairs. It is now December 17th and we are still without a fridge. Not sure right now what is happening and I am afraid to call as I am sick to death of the whole thing. All I want is a fridge that works! Not too much to ask after spending $2,000. I am saving you the gory details as it would take me 10 pages but I have made SEVERAL calls. I hope to have Whirlpool step up and do the right thing but, I am not going to hold my breath.

I have a Whirlpool washing machine that have problem in dryer and drainage. I have registered my problem on 17 December and my SR number is DL 1211015017, but to date, the problem will not shout out. Its poorest response from your side. My machine is in warranty period.

It never seems to clean the dishes and it runs for 3 1/2 hrs. It is suppose to have all these Features but does a very bad cleaning job. I have used liquid soap, the cascade pods and the jet dry, still gives very poor results. Use to have a Kitchenaid that lasted almost 30 years - great appliance...

Purchased a Whirlpool water heater (model ND50T122-403) through Lowe’s in Dec 2013. Later discovered online it fraught with breakdown issues. 11 months later ours broke down. Whirlpool Customer Service first told us We dont have any authorized plumbers in your area. Went to Lowe’s the next day - they called on their hotline and we got a call back from Whirlpool that afternoon. Told us part would ship out immediately (arrived next day - no complaints there) and gave us an authorization for 2 plumbers. Both are over 35 miles away and one is out of state. Called once the part arrived... First one said hed try to get to us in the next 4-7 days; second one said We get to warranty work as fill-in work. Well put you on a list and call if were going to be in your area. While we did a bit of web research before buying this water heater, we really should have taken the model number, gone home and googled it before buying. Wish wed gone with a unit from a real plumbing supply place. They were a lot more expensive but you get what you pay for.

I had owned another Whirlpool Washer before, which died. I purchased this one. It was noisy and unreliable. Whereas the previous one lasted for 10 years, this one stopped working in less than 6. I went out and replaced it with a GE instead.

I recently purchased a new Whirlpool propane water heater. Dependable name, dependable product, years of trusted service, right?! We have bought many Whirlpool products over the years but never again. Got it home and installed it. It sounded like a plane taking off, and that was in the garage. Next came the lack of hot water. Mind you, we replaced a 40-gallon tank with a 40-gallon tank and the last one we had lasted 18 years without a problem.Well, same showers as usual, and we were turning up the heat mid-shower and again and again during the shower. Even turning up the heat on the water heater didnt relieve the problem. We are not happy with the product. And, no, there is nothing mechanically wrong with it; its just sub-par. Our water heater from 18 years ago worked more efficiently than this newer model. We called customer service, and we were told that unless there was something mechanically wrong with it, such as a defect, there was nothing we could do. There’s simply no recourse.Shame on Whirlpool for not making a quality product and standing behind it. This was a very expensive purchase - over $500.00. We thought we were buying a quality appliance. Very disappointed, and I will be returning it. I’m never buying another Whirlpool product again. I can only hope that the company we bought it from has a better customer service policy. Very frustrated and disappointed.

We had the Whirlpool electric range delivered yesterday. The clock light is too bright! Keeps the house lit all night! Do I really need to pay the cost of burning this? Additionally, it’s so annoying that we will not be keeping the range. If I needed a nightlight, I would buy one. Very poor design. The lights on the other appliances go out when not in use, one would think the range would have been designed to do so as well. I have NEVER had a problem with a stove light being too bright. This is ridiculous.

After the one-year warranty ran out, my wife ran the self-cleaning feature, which since Ive found is a well-documented problem in online forums. The oven overheats and blows out the thermostat, fuse and some other cylinder device, all in all a $600 repair. I am furious that both Whirlpool and Ikea (where we purchased the electric oven) keep completely silent on this issue, not bothering to tell homeowners to use this function at their own risk. Just wipe it out! The well known nature of this self-destruction and potential high cost of repair should be information given to consumers, but of course this would affect their sales numbers. BE WARNED!

I purchased a new home in 2005 and equipped the kitchen with Whirlpool appliances. Every single appliance has broken at least once. The refrigerator ice-maker has been repaired once and replaced twice. Some of the control panel buttons on the dishwasher work some of the time. Other times we have to strike the panel to make them work. Weve had to replace the handle on the microwave door twice at nearly $50 a pop. And the motherboard on the dual-oven has been replaced once. I will NEVER purchase another Whirlpool appliance for as long as I live.

My French door refrigerator and freezer stopped cooling while under a 5 year warranty. The repairman came out 4 times to fix it over a couple months and I lost the ENTIRE CONTENTS of my refrigerator and freezer 3 separate times! I am a single mom working at a non-profit agency and I had to take 4 DAYS off of work to accommodate the repairman. Finally the repairman notified Whirlpool it could not be fixed and I was told by Whirlpool that it would be replaced under the warranty and I should wait for a call back, which never came. I called back after a few days to speak with the Exchange department and Mindy told me that I had to pay $1600 to get the exchange! When I asked to have the call escalated she flatly refused! What kind of corporation is Whirlpool that would treat customers this way? Never mind that the quality of their products gets worse with every passing year! Made to break so they can force you to buy a new one! Ive been without a refrigerator for 8 days already and cant feed my family properly with no place to store food!

Whirlpool Cabrio - This expensive machine should be called the Presidential. First it spins, spins, spins. It sprays tiny amounts of water, so little, that there is 2 inches or less. There isnt enough water to cover the clothes so no agitator to stir and mix them. There are ridges on the bottom of the tub called aggrivators to twist everything into pretzels. This twisting spreads the dirt around, but does NOT remove it, the utter lack of water giving it no where to go. I use a hose to add extra water, and I hand soap dirty spots. I stop the washer frequently to hand rub and slop the clothes around and un-twist them. Explain to me how running this machine 3 times plus adding water saves water and energy. I cant, in good conscience, sell this POS to someone else, and I cant afford something else. I sure miss my simple reliable old Maytag. I could say even more about this atrocity, but not now. I HATE THIS POS!

Bought a dryer (wgd9050xw) 3 years ago. We bought a more expensive one than we had originally picked out. Every year its had to have a repair of same part. First year it was under warranty which tried to bill me so I had to dispute the charge. Charge was finally dropped. We just had it fixed again for third time in 3 years. Its a fire hazard because belt wears a pulley and basically melts it and gets belt hot. I just contacted Whirlpool and awaiting response.

Special features eg changing HE detergent conc. ratio for auto add feature in Load and Go is impossible to find, extra rinse doesnt work. No extra spin which would be useful for bulky loads. But preset cycles work fine and machine has very low vibration a big plus.

Purchased Whirlpool gas hot water heater from LOWES on 9/25/2016. After the installation, tried to light the pilot light for 90 minutes. Followed the recommended instructions, I could not get it to light. Called LOWES they told me to call Whirlpool. I did so, and told them I will return the heater to LOWES the next day. Whirlpool customer service very bad. Returned the heater to LOWES the next morning, went to a local plumbing shop and purchased a Rheem heater. After installation it lit very first attempt. Now three weeks later I get a letter in mail from collection agency that LOWES turned me in for stopping payment on the check I wrote them. After reading the many negative reviews and they disregard for my and my familys safety, nobody should purchase a Whirlpool gas heater from LOWES.

We purchased our Whirlpool range a few months ago. We have the 6.1 cubic oven which is large inside with 5th element on top for keeping things warm which is a nice feature. The oven wipes easily if any spills occur. The only issue I have had is the top scratches easily. I used Creams Brute to clean the top which does well.

Whirlpool Gold French Door - I purchased this fridge in Aug. 2009 (model GX2FHDXVQ00 22cu. ft. French door with bottom freezer). Paid 1800.00. The fridge stopped working after 5 years, but the freezer works fine. A fridge should last at least 10 years. I wont buy another Whirlpool appliance! JUNK!

I have to agree with a previous responder. I have a 6 yr. old Cabrio washer. Everything else works fine except the motor control board. Paid $72 for an estimate and they tell me $350 for parts & labor to fix it. $350 to fix a $439 (new at Lowes) washer? Do we now have disposable large appliances? You can do better Whirlpool. This has been a good washer. You shouldnt be pushing me to buy a new one so quickly.

Phone calls took too long (30-45 mins each). Connection was bad. WHIRLPOOL APPLIANCES ARE **. Whirlpool appliance was poor quality, broke down and not fixable. Unable to find replacement dryer ANYWHERE that will match my existing washer stacking kit. The loyalty program discount is a joke.

I purchased the refrigerator/freezer, Whirlpool model GX5SHDXVQ02, 2 years 10 months ago. It is now not keeping the refrigerator portion of the unit cold or even cool. It is 70 inside the refrigerator although the freezer portion is doing a fine job. This unit is not even 3 years old yet! To top it off, the unit only has one year warranty on any part. The repair person is now here and replacing the control board. This piece alone is costing me $184.12. Then the labor hours and service call. I should have trashed it and bought a new, different brand. Not even three years old. My last refrigerator/freezer lasted 13+ years with no problems.

After 32 years of marriage and nothing but Whirlpool (because my mother swore by Whirlpool), that is all we have used. I am so disappointed in the Cabrio washer/dryer set we purchased at Lowes. After 18 months, the dryer just quit. The best part is, we hang clothes out most of the time. It was used one winter, $1400 wasted. We put a cheap Admiral in our second home and spent $500 total and they work fine. I will never ever purchase Whirlpool anything or recommend to anyone. Again, you lost a family tradition.

I will never buy a Whirlpool product of any kind. I bought a gas stove and its a piece of **. Won’t even light. Only way to start it is start boil then switch over to bake then it wont light. So please I ask that you make a product thats worth buying.

I had a Whirlpool washer that was 31 years old so when the motor went out I bought a Whilpool Cabrio. I HATE it!!! First, it takes at least an hour for 1 small load to finish. Then the clothes are not even clean and rinsed all the way. Dry patches on clothes and where the soap did reach the clothes there is white soap scum all over. I tried using the extra rinse function and still soap everywhere. Im hardly using any soap to begin with. I have to wash some things twice to get the soap off. Thought I was doing good by buying HE. What a waste of money. I cant wait til it breaks which should be soon according to all the previous comments. I have only had it 4 weeks. Dont buy this machine!

I bought a portable dishwasher on 6/29/15. It didnt clean well, didnt drain properly. (I followed guidelines from the USER INFORMATION and used rinse). I called a plumber to clean out my pipes. My dishes were still dirty. I purchased an entire soft water system from Culligan. My dishes were still dirty. I called Whirlpool and Pacific Sales where I bought the machine, and got no assistance. On 10/2014 I spent $263.50 to repair and replace parts so the machine would drain. Sometime in January of 2015 it stopped draining again. I just got off the phone with Whirlpool who will not take any responsibility for this lemon. You offered me a policy to purchase for over $200!!! You want me to spend MORE money on a machine that never worked right???? How is that help? How is that standing behind your product? Then there was some lame offer to pay for parts, ONLY if I used your extremely expensive repair people and pay for labor, and $139 just to show up at my door. I asked who I can write to or talk to about this and was told by Sherri that there was no one to talk to but her. Really? Give me a reason to ever consider a Whirlpool product and to not slam Whirlpool whenever someones considering it.

The home I bought a few years ago, had brand new Whirlpool appliances. The oven and range, work great, although it does take my oven seems like a long time to get to temperature. The size of the oven is great, has plenty of room to cook lots and/or large amounts. The range, works really good too. Its a glass top range. The glass is very durable, I find it does not scratch easily. Cleans up well by just using a good glass top cleaner. I do have one of the burners, does make a little noise if used but 4 years in, no issues out of the range or oven.

We purchase a Whirlpool duet washing machine 4.5 years ago. Just recently the bearing went on the machine. Took the machine apart to fix and was originally told new parts will be delivered free of charge since this is a common occurrence. 5 weeks later and several phone calls, we were told the part is on back order and they do not make it anymore. Then they send an email to keep us as customers for 15% off. Ridiculous. How do you go from getting parts for free since it is a frequent occurrence to not having the parts at all and getting 15% off for a new product? Why would I want to stay with these false claims? Talk about a slap in the face!

We bought a new Whirlpool Cabrio washer and dryer in January of 2012. We were setting ourselves up for retirement in a couple of years. Worst mistake ever! It cant get clothes clean especially dark colors. I wash my blacks at least twice, sometimes as often as 4 times just to get the detergent streaks out- simply rinsing a second time doesnt do the job. I guess I should be grateful that we have not needed to call a repairman. This is so disappointing as our last Whirlpool washer and dryer were over 25 years old???

I am thoroughly disgusted with Whirlpool. How dare they sell the garbage that they put out? I didnt buy the extended warranty when I bought my Whirlpool washer and dryer. Why should I when I put out all the money that I did? I havent had the product three years and had to have a repairman out to fix. And then the parts are so expensive, and they are cheap Chinese junk. I dont understand how something with a name like Whirlpool can put out such a disappointing product. Never again will I purchase your product. And I certainly will spread the word. Greed comes to mind for me. I see you have contributed much money to campaign (Republican). Have you ever thought about what you do to yourself? How absolutely disgusting you are.

Im on Whirlpool Cabrio washer top number 4. Well over $300.00 each, and washer doesnt work with a broken top. I sent a letter to Whirlpool telling them, NEVER again Whirlpool and my reason is the 4th top in 6 years. I received a form letter back... apologizing for a delay in response and, we hope you enjoy the rest of your day, lol. They dont get my level of dissatisfaction or better just dont care. Never again Whirlpool.If you search Cabrio Washer tops you can see thousands of dissatisfied customers... and still Whirlpool has the arrogance to say, occasionally failures do occur, but we can not explain. Really is your engineering that bad? A high school kid could figure out that the spring is to strong for the plastic housing and over time the plastic cracks. Really Whirlpool? A multi billion dollar company? Never again Whirlpool.

I absolutely hate my Whirlpool refrigerator! The first day I had it, the cover to the deli drawer fell off and cracked because it wouldnt stay on. I called the company and they sent me a new one but it immediately fell off and broke also. It is just a terrible design. The plastic slots dont fit correctly and it just doesnt stay on.Then, a few months after owning the fridge, I notice rust spots on the bottom drawer. I called the company and a rep told me to buy dishwasher cleaner and a magic eraser and use that to scrub the rust off. She insisted that it must be near humidity. I explained that my GE stove and dishwasher, along with other stainless steel in my kitchen have never rusted. The Whirlpool company provided no help whatsoever and does not back up their warranty. I would never purchase another Whirlpool appliance after this experience. Now I am stuck with a fridge that has rust stains and a broken door.

Whirlpool makes a quality product. My gas range is 25 years old and it still performs like new. I’ve never had to have it repaired and it is used daily. If and when the time comes that I need or want to replace it, I will not consider any other brand.

I dont know who is the bigger idiot. The designer of this washer or me for not reading the countless bad reviews. I bought a Whirlpool 4.3 CU FT TL WTW5000DW machine on 7/19/2015. It does not come close to cleaning clothes. It now takes me three times longer to do laundry because I have to check every piece of clothing for any stains. These are minor stains mind you but, they will not come out unless I use something like Spray and Wash. My time is valuable, maybe I should drag my clothes to the river and beat them on a rock. Very disappointed.

I love Whirpool products. They work well, even under hard water conditions. Ive had my Whirlpool washer/dryer for 12 years now without one single problem. Even with the hard water problem in my house, the clothes still come out clean, the dryer works well, I do clean my vent each and every time after each dry. I also have to clean the area where I put my detergent in due to the hard water and the machines are still working great.

On 12/31/2009, I purchased a Whirlpool Cabrio, model# WTW6800WW1. I was excited as we have never spent that kind of money on a washer. We felt as though we had purchased a higher end washer and would have it for years to come. Wrong! About one year in to its use, I began to think it was getting louder during the spin cycles. I thought I was just being critical and it was just my sensitive ears. Now just past the two-year mark, I know it was not me. It’s the POS washer. It is so incredibly loud, not that you cannot be in the same room as it is during the washing time especially the spin cycle. In its defense, my clothes got cleaned.However, I know that the bearing is eventually going to give out and I will have a mandatory repair on my hands or have to pay someone to fix it. Either way, it’s a lot of time and a lot of money to fix a two-year old washer that should not need to be fixed. I attempted at getting Whirlpool to stand behind their product. No chance, no way. Good luck with that. Their washers last about 2-3 years. I will never purchase another Whirlpool product. This is a horrible product which is matched by their horrible customer service.

My dishwasher is 4 months old and is having some electrical issues. I have had to call into customer service 3 time to try to get a service call. Two of the service calls did not show up. To this Whirlpool said it was not their responsibility. From my experience Whirlpool does not care that the service calls are weeks out, or that the dishwasher does not work.

In June of 2010, I purchased a new Whirlpool Estate EED4400WQ0 dryer (serial number M01156261) with an accompanying washing machine. It has been in a clean, climate-controlled environment and gently used by my family of four for just short of two years. Last week, I began to notice that the clothes coming out of the dryer were cool and damp and it quickly became apparent that the dryer was only heating intermittently. This morning, the service person from the dealer who sold me the washer and dryer set (and a Whirlpool dishwasher a few months later) told me that contacts on the timer unit were bad and that the entire switch would have to be replaced. This is no small portion of the machine and the part alone will cost me about $150. After labor, we are looking at an expense of approximately half of the original cost of the machine - in less than two years. I called the Whirlpool’s customer service line to ask if there was anything that could be done and the answer was: Sorry, we cant do anything for you.” It is not acceptable to me for an appliance to become that expensive that fast. If Whirlpool cant do anything for me about this, then I will not be purchasing anymore Whirlpool products.

It washes everything well except the interior of the washer. And the filter is a pain also even when we rinse the dishes beforehand. The buttons are a pain in the ** to see without all of the lights on at night.

I bought my Cabrio washer 16 months ago to service a family of 4 adults, 2 children and 2 dogs. Anything that has the slightest stain has to be pre-rinsed or pre-washed in the sink before going into the washer. Every load is an unbalanced load. Although the floor is perfectly level, the washer bucks and dances as though it is possessed. I never expected a $900 washer to be a piece of junk. I would love to be part of a class action lawsuit regarding this washer.

Whirlpool Wash-And-Go washer and dryer - I purchased these new November 2016. Since week two, they have been a constant problem (i.e. not enough water to even get clothes wet, forget about clean; gulping soap from the dispenser; rubbing holes in clothing; putting rust on washed items). The dryer NEVER gets the clothes dry; no matter what setting they always come out damp, even after Ive put them through for two cycles.Three separate repairmen have come to work on the washer replacing sensors and the entire control board. It worked fine for two weeks, now its back to guzzling soap. (It is supposed to do up to 12 loads on one refill of detergent. I get two per refill. Ridiculous! Soap isnt cheap!) And, today it ruined brand new bathroom mats with rust all over them that I had to hand wash to try and remove without much success. At this point I would advise anyone looking for new appliances to try any other major brand and NOT Whirlpool. As soon as I can get the money, these are being junked and Im NEVER buying Whirlpool anything again!

My mom got me and my children a new fridge side-by-side ice maker. We were hoping that since it was new, we would have it for a while, but 1 year and 1 month later, it is not making ice and changes temp for no reason. My fridge will, most of the time, keep cold; but then, there are those days that it doesnt. No one touched the temp, and since its been more than a year, Im stuck. How wonderful to spend all that money for a year and one month! We dont have a working ice maker, and also, I cant keep food good. I cant afford to throw food away. And my mom and I cant afford to get another one.

In 1994 we built a new home and we used only Whirlpool Appliances. In July 2006 we replaced all the appliances with another Whirlpool products, although they were still working including the microwave. After two years the microwave stop working, replaced it with another Whirlpool microwave and the second one stop working last night (July 2014). I noticed the quality of all their products went down including, Dishwasher, Washing Machine, Refrigerator, etc. The dishwasher heating element start to decompose and I replaced it. The washing machine get stuck and the water never stop creating a major flood in the house. The refrigerator door seal torn apart. I decided not to buy any more Whirlpool products.

I bought a Maytag front load washer on October 24, 2010. I have not been able to use it because it came damaged by the manufacturers. I contacted them by phone several times and it took them three months to send someone (A and E sears repair). Two months passed and I did not get the parts necessary or a replacement washer. I kept calling and finally they sent someone again in May 2011. They said they where going to order the parts because the new company was not going to replace the machine, even though it was already damaged. They said I would get the parts between three-five business days. I only got one part. A and E sent a repair guy again on the 22nd of June. This one said they needed the entire machine in parts and that he would order the parts. I called A and E one week later and they said they were waiting for the on manufacturer to send the parts (Whirlpool). The 26th and the 27th of July, I got the parts. On the 22nd of July, another repairman came and said we needed more parts. Today, August 16, 2011, I called Whirlpool and A and E and now they said the parts wont be here till after October 26, which by then I would have to pay for the parts and labor if I wanted it fixed because by then the one-year warranty would have expired. So here I am with a $700 washer, which was never used and they refused to fix/replace. They sold me a lemon!

We bought the microwave new after the 2011 flood where we had lost everything in Tennessee. I wanted to get Whirlpool appliances in the kitchen so all appliances were replaced. We bought a Whirlpool model WMH1163XVU-1 microwave; the unit will run but doesnt heat. I also called Whirlpool and with no regard to customer service at all even with all the complaints... This saddens me because I will never buy a Whirlpool appliance again and my grandparents only believed in them... With all the complaints, the attorney generals office should do something for the people.

Bought a Whirlpool french door fridge in July of 2019, The icemaker began pouring water out of it and the temperature of the fridge would not go below 50 degrees. Contacted Whirlpool and the technician says it will be over $800 in parts plus service to repair. Now I must go 24 days without a fridge in the middle of summer until they can get the parts. How does a 10 month old fridge need all of the parts replaced except the condenser in that short of time? Whirlpool should be held accountable for manufacturing the defective fridge and leaving their customers stranded.

Machine wont go through the whole wash cycle., Wash, Rinse, Spin. It stops and shows an error message and then I have to keep rearranging contents, over and over. This is worse if you try to wash a small load.

We have a Whirlpool Refrigerator, Model # ED5HHEXTQ00. And every shelf has cracked, the water and ice dispensing levers have broken off. Now our produce trays are broken as well. I do not recommend Whirlpool products to anyone. They will not stand behind their product! There is obviously a problem with the plastic used on the shelves and trays. I have read of others complaining of the same issues!Whirlpool! You need to step up to the plate and recall these shelves, and replace them for your customers!

We purchased a Whirlpool French Door Bottom Mount Refrigerator on July 14, 2014. Price $2,139.99. We chose Whirlpool because they have always manufactured and stood behind their products. Hah! We will NEVER purchase another Whirlpool product or even a product made by Whirlpool. The refrigerator quit cooling over a week ago. After calling Whirlpool service center they set up an appointment for a service call. The repairman came out said it was the refrigerator fan motor and another piece. He tried to order both but was told the parts would have to come from Lakeland, Florida and it would take about 5 days or so to receive them. We called Whirlpool. After being on the phone forever they finally said they would overnight the part to our home address then we should call the repairman to make a return visit. We received the parts last Thursday, called the repairman and he couldnt make it out here until today. When he got here and started to replace the part he discovered Whirlpool had sent the wrong fan motor. He called Whirlpool and they said the part was on back order and it would be shipped in 5 plus days or so. Both my husband and I talked with Whirlpool and the only thing they were willing to do is if they find the part they will ship it overnight then we would have to call the repairman and schedule another service call. They did say if we found the part they would reimburse us for the part. They wouldnt talk with us about replacing the fridge, etc. I will be out of a refrigerator for what looks like 2 plus weeks and this is not acceptable service from a company like Whirlpool. Pretty much everything in our fridge has gone bad. Whirlpool is not even willing to compensate us for our loss of food. They said all they could was offer us a 6 month extended warranty. We are completely unhappy with their service or rather lack thereof.

We bought our new Whirlpool Cabrio Washer & Dryer combo from Lowes on the north side of San Antonio, TX, for delivery when our new home was completed in Blanco, TX. Delivery & setup went smoothly. But it wasnt long before we both noticed something wrong with the washer. What was supposed to be one of the quietest washers on the market was far from it! -- loud grinding & thumping noises when the spin cycle would kick in. Whirlpool service dept was called and a repair tech was dispatched - 4 TIMES! The tech from Appliance Science spends most of his time on his phone talking to tech support, and has pretty much changed out parts at will! The motherboard, the pump, the clutch, the splutch have all been changed, to no use!We still experience problems with the washer NOT spinning, or only spinning for a short time, and the clothes still soaking wet! Its a good thing the dryer works well, because the washer is a dud, and we cant do a damn thing about it! Weve been told by Whirlpool service that since we have a repair warranty, we cannot get a replacement washer because we dont have a replacement warranty. Ive never heard something so ridiculous! Color us highly dissatisfied in TX!

I have had my Cabrio for a year now and quite frankly, I find more satisfaction taking all of my laundry to a local laundromat. There is no soak cycle and when you have a kid in sports, that doesnt help. There is no agitator, and I am now convinced that they were originally in all washers for a reason. My clothes have all worn out and are shredding, not to mention my very expensive bath towels that I am now cutting into rags. This was the worst purchase I have ever made in my life and will never even look at a Whirlpool again. When I bought my house, I had a Maytag that was 35 years old and it did a better job than the new Cabrio. Should have stuck with that brand!

Whirlpool Refrigerator WRS526SIAH00. Well we have always had a lot of trust in Whirlpool appliances over the years. Just about everything we have is Whirlpool brand including water heater. We remodeled our kitchen and bought a new refrigerator in July 2013 (just for the color/look change). We have had nothing but problems from day one with the water/ice dispenser water may or may not work. Now (AUG 2015) the refrigerator side started freezing our food, milk and tea gallon jugs frozen solid. Went down a self fix list on an appliance parts website using our fridge symptoms, said it was probably the bimetal defrost thermostat. Replaced that part. It didnt fix it.So I did my own troubleshooting and found the cold air was continuing to push from freezer into fridge area, found this cheaply made plastic damper broke and stuck open. Now that part will cost another $50+. Whirlpool knows about these cheaply made parts they have put in these appliances. You cant even get to this part without taking things apart. This is a cheap manufacturers plastic part and Whirlpool knows it. Its not the consumers fault. It was a joke when we received an extended warranty offer from Whirlpool for just $208 per year or $626 for 5 years - I wouldnt spend another dime with Whirlpool. The price is high because they know how many parts are breaking on these units. You shouldnt have any repairs for 10 years on a refrigerator. We are stuck with a lot of Whirlpool products now, but we are done with this brand. Dont waste your money.

Terrible! I bought the washer in December of 2010. We began finding holes in clothes in March of 2011. We found that we had a small crack in our dryer. After trying to fix it ourselves, the crack came back. So, we replaced the dryer. After we replaced the dryer, we began to find more holes in our clothes. It was not the dryer causing the holes, but our duet Whirlpool washer. We had several drain error instances as well. We have had the service repair man out several times for the drain error problem. Ranging from a Mardi Gras bead in the drain pump, to several baby socks to a large adult tube sock. Id say its been at least 7 times.We had finally had enough of our clothes, which I would estimate to be at least $500 worth of clothing, the service repair man said he had never seen anything like it. That was in November of 2011. They said they would replace the tub and drum system but it would take several weeks to get the part in, which took us past our warranty. After numerous complaints, Whirlpool offered the best they could do, that was to extend our warranty (6 additional months). The first drum was broken upon delivery, so another would have to be ordered. There goes another week. Finally it came in. We were all but assured the problem would be fixed.Two days later, same drain error code! 3 more socks caught in the drain pump! Took the socks out myself after watching them do it so I didnt have to call them out again and pay the fee. Next day, there were more holes in clothes! Called and and they said they cant get a service guy out for at least a week! That was all during the Christmas and New Years holidays! January 9th, the service repair man came and said, Yep, its the same problem. We need to replace the tub and drum again. The part would be guaranteed to be in by Friday, January 13th!Guess what? Today I got a call, the parts were on back-order and it wont be until January 24th until they can become available. Seriously? Seriously?! I have a family of 6. Me, my wife, a 8 year old girl, a 7 year old girl, a 5 year old boy and an 18 month old girl. The piles upon piles of laundry are limitless waiting for empty promises.In the meantime, we have had to wash essential clothes (school clothes, socks, underwear, etc.) at laundromats, and friends and other family members houses. Whirlpool doesnt give a care about any of our problems. I come from a huge family, as does my wife. Together, we probably have 100 family members. I will crusade against Whirlpool for any and all appliances if this matter is not fixed and their customer service is not better!

I have purchased Whirlpool washing machine from A.K. Gandhi, Nagpur Vide. Invoice no. ** (JAYANT **-PURCHASER). Item detail - (LLP2187) WPL W/M STAINWASH DEEP CLEAN 65-GREY 10YMW 3110601162712159, Nagpur on 5th Sept 2016, since two days it was making noise, so I called service centre on 22nd Oct 2018 and he attended same, accordingly him gearbox has problem and needs to replace for which expenses would be around Rs. 6000. Its very surprised how can machine develop such big problems within two years of use. I have paid him Rs. 350 as service charge. Serviceman mobile no. **. You are requested to do needful and arrange to replace faulty part within early period as fault lies with company. How can company supply such machine, which develops problem within two years. This machine is in extended warranty period.

I have a Whirlpool Cabrio washer and dryer combo. Recently, I have learned that the washer has a very common problem with the water pump. I have read amazing amount of complaints about this problem and apparently the company has nothing to say about this. The cost for parts and labor for replacing this pump is about $400.00, almost half the cost of the unit. This is unreal!

I purchased this fridge in February 2015. In August, the handle on the fridge door broke. I called for a replacement on 8/7, on 9/14/15 I received it. It broke on 10/3/15 and had a replacement on 10/13/15. It broke again on 12/26/15. I called for a replacement. I should get it in 10 days. Obviously, there is a flaw in their design. What bothers me is that no one seems to care. I will hope I never have to buy a Whirlpool product again. And I will certainly discourage anyone I know who is thinking about buying their products. I purchased this product at Lowes and they did not care when I went to them.

After only 6 months of use, the cooktop light bulb burned out. When I tried to replace it, the glass part of the bulb separated from the base. The bulb is screwed in so that the base faces away from the front of the microwave. With the small cavity and the backward installation, it will be impossible to remove. Now I have no light and dread how much a service call will be. The unit was installed by a contractor prior to our purchase of the house and it is now out of warranty.

I just bought a new home, and it came with what was described as top of the line Whirlpool appliances. The Cabrio toploading washer worked for two loads then just stopped. After arguing with Customer Service for a while (They insisted this must be an installation error.), I talked with the builders. They gave me a different customer service number. My second call got me a repair appointment, during which the repairman discovered that the pump was in fact dead. Because this is a new model, they didnt have a replacement on hand. So, I will have to wait an additional week and a half before the part is installed. This is a product that retails for around $1000, and it lasted less than one day. My last washer cost $400 and was still running fine when I sold it after 10 years. I can already see the handwriting on the wall. After my warranty is up, I will have to replace this hunk of junk with something that has some reliability.

My wife and I bought a Whirlpool Cabrio washer and dryer set in 2011 and now the washer has an error code of F7 E5. I spoke with an appliance guy and he says that it is going to cost up to $450 to repair it. The wash cycle does nothing, it just sits there and then it goes to the next cycle. I have grown up in a household that had washing machines that lasted many years. This is a joke. Why am I having to buy a new washer in 3 years? I dont understand. Whirlpool knows that this is a problem and they should step up and do a recall or some kind of discount towards a new machine. This is ridiculous.

After almost 10 years, my Whirlpool top loader is now malfunctioning just like a lot of complaints here. It will not complete a wash because it keeps giving an off balance error at the spin cycle. I also had a coin get stuck in the discharge hose but fortunately it did not destroy the pump. I certainly dont want to sink any money into a repair especially because the techs dont seem to know how to fix the off balance problem. Im not much satisfied with my Whirlpool dryer either. It takes forever to dry a load.

My elderly mother purchased a Whirlpool Cabrio washing machine in 2013 (Model Number WTW8600YW1). It never filled properly with water. It evolved to a sensor and circuit board issue that Whirlpool never totally remedied. Hence, the machine never worked properly. This 800 dollar purchase on an elderly persons limited budget had to be utilized minimally. Now fast forward in 2015, even with minimal usage and white glove handling, the machine is displaying an F51 error. You guessed it, Whirlpool will not remedy the issue, although it is well-documented to be a widespread complaint hence clearly a product defect. Shame on Whirlpool, their business practices, and what amounts to theft of an elderly womans finite income. I have advised my mother to trash the useless Whirlpool appliance and purchase a Kenmore washing machine, of which I have been the proud owner for 10 years, doing laundry for a family of 5.

About six years ago we purchased a matching Whirlpool HE washer and dryer from Lowes. Because of some previous issues we had had with a dishwasher we had bought, and at the direction of a repairman, we bought the 4 year extended warranty when we bought the washing machine and dryer. Thank heavens!!! About 3 months after the manufacturers warranty expired, I began to have issues with the washer. Again, thank heavens I had purchased the warranty through Lowes because after 6 visits from the repairman to fix one problem after another, Lowes finally junked the machine and said it was no longer cost effective to try to repair it. I was SO frustrated! And, attempts to contact Whirlpool regarding the issues were COMPLETELY useless!!! Thinking it was just a fluke, I replaced the broken washer with another exact model (I know, I know... should have done my homework!).This time, after replacing the motherboard within two months of owning the new machine, the machine began to work fine, and washed great! Again, I thought I had just gotten a lemon with the previous machine. But, here we are 4 years into owning the new one, and it has completely quit working. Clothes smelled like mildew despite cleaning the machine as recommended. So, I called out a repairman, he said the transmission had gone out and it would be cheaper to just replace the machine. What?? I spent almost $700 on it only 4 years ago! When I told him this, his response was that he had seen repeated problems with this machine and felt like they were disposable washing machines that you had to figure would only last a few years before having to be replaced. Again, WHAT??I dont know about everyone else, but I dont have $700 to throw around every 3-4 years to replace new appliances because the manufacturers cant/wont make a better product. We had owned a Whirlpool dishwasher, and it had all kinds of problems too. So, once again, I contacted Whirlpool about the washing machine and got nowhere!!! SO disappointing!!! Absolutely the WORST customer service I have EVER seen!!! On hold forever, only to talk to a customer service rep who not only sounds bored to death with their job, but certainly less than sympathetic (probably from having to field questions all day long about the poor quality of the product), and less than helpful because Whirlpool has no desire to fix the issues. Needless to say, I will NEVER own another Whirlpool appliance again! SO disappointed!!!

I bought a Whirlpool refrigerator because it was the lowest priced model that offered a bottom freezer compartment and fit into our available space in the kitchen. We also want a white coloured appliance. One thing we never noticed until set up at home was that there were no ice making trays nor an ice bin. We have had the fridge for five years with no problems. It is quite noisy when running.

I purchased a Whirlpool microwave oven from American Furniture/TV in Fenton, Missouri on 11-13-2010. It had a Whirlpool 1 year warranty and a Performance Guarantee for five years. I noticed recently that the plastic on the door had hairline cracks near the handle and now is beginning to crack around the glass on the front door. I called American when I noticed the cracks by the handle and was told that it was cosmetic and not covered. Now the cracks around the glass may be a bigger problem if they let fumes out from the microwave. I am waiting for a second answer from American. I feel like the problem is with the plastic itself.

Bought Whirlpool electric range in Dec. 2005..expensive..so the warranty expired a few months ago. The electronic keypad that controls the oven and lights doesnt work. The repairs will be $408 plus tax which is obscene, and are guaranteed only for 90 days.This after only 5 years of minimal use...just me using it.I will never buy whirlpool again.

My three month old Whirlpool electric range caught on fire last night. The wiring that connects to the electrical cord to the stove shorted and melted. Thank God we were up and smelled it and quickly pulled the stove out and unplugged it. Had the fire dept out this morning and they verified that it was the stove and not house wiring. Now, I am without a stove, out of my money and waiting on the mercy of Whirlpool to take care of this situation. I do not want this stove in my house so I wont accept repair. Not sure I want another Whirlpool either. If this had happened during our sleep time, the whole house could have burned down. So upset and inconvenienced.

I have had almost all the same issues everyone else who reviews the Cabrio WTW7800XWO washer. Now, the spring loaded lid wont stay up, so we have to use the Downy bottle to load the clothes. Thankfully, I have not had the lid crack... yet. We have had it serviced once while under warranty, that tech told us it wasnt good to wash small items, like socks. Are you kidding me? Now, the heavy lid falls on you while you are loading. I also have the Cabrio dryer, and we have fixed that more than the washer. DO NOT BUY A WHIRLPOOL CABRIO. We bought it because it was the largest unit in the store, but it is junk.

We purchased our Whirlpool Front Loading HE Washing Machine a year and ten months ago from Future Shop, and now it has failed. After paying about $100 for a service call, we were told we need to order a motor control board that will cost an additional $397 plus tax, plus installation. Because it is off warranty, this means my $1030 washing machine that is less than two years old will cost me about $680 to repair! My parents old top loading washing machine still works after 30 years. And now I notice that so many other people have had the exact same problem. Why hasnt Whirlpool fixed this issue? This is criminal! What on earth is going on here? I was under the impression that Whirlpool was a top-notch brand.

I dont take pleasure in writing this review and to the readers, please know that this is the truth without bias. Before you buy from Whirlpool or purchase their extended warranty, you should know: I am writing this review based on my personal experience. I purchased the extended warranty in 2017 (approximate) for three years. In 11/2018, our Whirlpool dishwasher, model wdt920sadm2, which was purchased with our new home in 06/2016, began having issues and was not drying the dishes properly. I called Whirlpool warranty and requested service.Approximately 10 days later, a repairman from Convenience Appliances Service Inc. (repair tech) came and fixed that problem (wasnt drying). My wife turned on the dishwasher the very same day and we came back and the floor was flooded with water. We believe this was contributed to the initial repair and has never happened prior to that. Fast forward, approximately 5 service calls or more later (not embellishing), the dishwasher is still not repaired and the technician can’t figure out where the leak is coming from. On 02/25/2019, I received a phone call from Ms. **, Whirlpool/AIG care team (AIG is the underwriter) and was offered $540.75 and I would be required to complete a “proof of destruction affirmation” form.I accepted the offer and received an email the same day stating: Thank you for contacting Whirlpool Extended Service Plans Consumer Care Team. Per our conversation, I have attached the affirmation of destruction for your dishwasher. Please verify the information, sign, and return to us. Once we receive the affirmation of destruction back, we will start to process your prepaid debit card. That card takes 10 to 15 business days to process and will arrive to you by FedEx. If you have further questions or concerns regarding your Whirlpool appliances, please contact us directly by calling toll-free (866) 931-7390 to reach a representative for immediate addressing of these issues between 7 a.m. to 10 p.m. ET daily, or by emailing AIGservice@whirlpool.com whenever the need arises. Sincerely, Mable. U.S. AIG CARE TEAM.That same day, I received an emailed the affirmation of destruction form back to Whirlpool on 02/25/2019. I was impressed at the time that they reviewed the repair case history and made this fair offer. My wife and I began to look for a new dishwasher and canceled the future service appointment with Convenience Appliance Services because of the offer and acceptance. On 03/01/2019, I received a call from Convenience Appliance stating that Whirlpool contacted them and they are taking back their offer because their employee (Whirlpool) didn’t follow the terms of the contract. I called Whirlpool/AIG care team and spoke to ByonBera who stated that she was sorry to hear this complaint and would forward this to her manager for resolution. On 03/04/2019, I received an additional call from the Convenience Appliance Services Inc. and they stated that Whirlpool representative was not very nice to them and that they still wanted them to come out again to my residence on 03/11/2019. On 03/04/2019, I called Whirlpool/AIG care team again, and spoke to Tandy, who again apologized and read their company script and that they are sorry but still reneged on their offer. She then transferred me to John, who again read through his script/terms of the policy. I explained in detail that Whirlpool contacted (as per their email) me directly and they made the deal. I never called and asked. I completed the affirmation of destruction as requested and was promised $540.75 within 10 to 15 days by FedEx. John stated that he would have to kick this up to their resolution department above him to see if this can be rectified. John stated that this has never happened where the customer is involved (mistakes are normally caught before the customer is contacted) and that he could understand my complaint and frustrations. I received a call back from John on 03/04/2019 that Whirlpool will not keep their offer and that a repairman will go out as scheduled even though they made the offer without solicitation! Incredibly upsetting and disappointed!!! I have never experience anything even close to this from a major company like Whirlpool. It is evident that they don’t keep their word, that customer satisfaction doesn’t matter even if they are 100 percent wrong, and that their dealing are very deceitful! We since canceled our order for a new dishwasher and are now forced to wait for the next repair attempts again. If you get anything from this long-winded review, really think twice of making a Whirlpool purchase, or their extended warranty! Whirlpool really could care less of their customers and in addition, their warranty, in my opinion, is a scam. After this I, nor my family will ever purchase a Whirlpool brand appliance again. So please be careful and learn from my experience. Never again! Whirlpool should be ashamed of themselves.

I have owned a Whirlpool Gold refrigerator since 2011. It has required two repair calls due to a water leak. The company did repair it free of charge on the second visit even though it was out of warranty. It is now leaking again which has caused damage to my wood floor and basement ceiling tiles. I am told that I have pay for the repairs this time even though it is the same problem. I was offered a modest discount to purchase a new refrigerator. I will never buy another Whirlpool product. This refrigerator should be recalled. I recommend GE products. They stand behind their products and they last a lot longer. Shame on Whirlpool! So many complaints with very little response .

Whirlpool is an absolutely terrible company. I bought a stove and a microwave. The stoves lower drawer would fall off its track every time I opened it because it only had a single track at the front instead of one that went to the back to keep it stable. It scratched my baseboards horribly and was a huge pain. When I called to complain, they said they had no record of such a problem and were completely useless, despite the fact that the store I got it from acknowledged having the same problem and said that Whirlpool came out to fix it for them. Maybe Whirlpool only helps corporate customers so they can keep fooling people into buying their unbelievably ** products. The plastic casing around the microwave door handles started cracking (first the bottom cracked and a large piece fell off and now the second is cracking). I called to complain and was informed that because this was happening over a year after purchase (the microwave is 1 year and 2 months old) they couldnt do anything about it. The last time I checked, appliances are meant to last longer than a year before they literally fall apart. What a joke. I will never buy Whirlpool again and I will make a point of telling every single person I ever know whos buying a home to avoid their products as well. What an epic fail.

I bought a Cabrio 2 yrs. ago and I wish I had my old washer back. I read reviews and checked out a lot of literature and thought I was getting a quality machine. What a waste of hard earned money. I cant get clothes clean, its loud, and it leaves soap residue even after an extra rinse. Whirlpool products arent what they claim to be. I had a freezer I bought because I bought a half a steer and it quit running and I lost all my beef - $700.00 worth. From now on I will stay away from any Whirlpool products!!

Water saver does not provide enough water to wet the clothes. Even deep wash cycle does not provide enough water. This is right from the start. We should have returned it the next day rather than trying to learn how to use it wasting time so it could never be returned. I rated them as 1 star because there was nothing less I could have given them. DO NOT BUY ANY WHIRLPOOL PRODUCTS.

My dryer lasted 18 months and then died! All parts have been replaced. $700 and highly rated, I dont know by WHO but would love to have a chat with them.

I purchased new appliances almost 1year ago to the date. I bought the glass top range with. convection oven. In convection mode, the fan cuts on and off intermittently during bake cycle. Friends who also have the same oven say their fan runs consistently in convection mode. Repairman came out and changed fan and control panel. Still runs intermittently. Apparently that is a feature of “some models”. Had I known it was not continuous convection, I would have purchased a less expensive model without convection feature. It takes longer to cook in that mode.

It shows handprints, smudges, the door swings open and slams into stove. I did purchase extended warranty which I intend to pursue, not enough space, door issue, junk. Dissatisfied, dislike, low quality - that should say enough.

I called customer service line regarding my Cabrio Automatic Washer (Model No: WTW6600SW2; Serial No: CU2171019) purchased on 11/24/07, to report and ask for assistance with a chronic ongoing service problem. Several calls in the past and service visits (at my cost) did not rectify the problem. Although there are many similar complaints on this machine regarding the loud noise and resulting problems during the spin cycle that involve the tub and rods, the representative said So sorry or Too bad we cannot not help you.My machine now does not run and is less than 4 years old --just like every other report. I get an error message F which the representative alluded to something involving the electronics. Machines purchased in 2004 from Whirlpool have across-the-board similar problems that Whirlpool refuses to take ownership for. This machine is their top of the line model. I dont feel the financial burden of repair or purchase of a new machine should be on the shoulders of the consumer. We bought in good faith from Whirlpool and expect Whirlpool to live up to their responsibilities. Thank you for any help you can provide.Rae **

I purchased a Whirlpool Washer/Dryer set in June 2014. Yesterday, Sept 9, the motor stopped working. The machine was on but nothing happened. Called the repairman who said the motor burned out and had to be replaced at a cost of $180 plus $75 for his labor. I paid around $400 for it a little over a year ago and now I have to pay $255 to get it repaired which is ridiculous for a ONE YEAR OLD machine. I will never buy Whirlpool again. I should have read the reviews first before buying but I always thought this was a good brand. Lesson learned, never buy Whirlpool.

Worst appliance of any kind that I have ever used. Has only on/off button, in effect. Wastes water. There is no option to change anything once cycle has begun. No soaking. Occasionally, the machine simply decides to stop and drain itself so that you can start all over again!! No idea how long cycle is. Nearly done? No idea. No matter what temp or how much detergent or how much water, the clothes are not clean. The lid locks and so there is no way to know whats going on. I suspect there is very little water during rinse cycle. All of the whirlpool appliances are similarly horrible. Washer is the WORST. Shame on you Made in America.

We purchased our appliances including a refrigerator, stove, microwave and a dishwasher from Home Depot and chose Whirlpool because we believed in their quality. We purchased an ice maker for the refrigerator and it did not get delivered so we had to contact the store to get this resolved. Once this was resolved we installed the ice maker and began to use the products. We noticed a leak from the dish washer and checked the connections only to find out the leak was coming from inside the door. We contacted whirlpool to let them know. We were then contacted by whirlpool that they could not find a service center in our area and we needed to find one and they would reimburse us 150.00 for the service center that we find to come look at it and then we need to let whirlpool know what parts were needed and they would send them to us then we could have the service center come back and install the parts.After receiving this information I contacted whirlpool to let them know that this was unacceptable. First of all this is time and money out of my pocket and no service center is going to make two separate service calls for 150.00 dollars. So whirlpool tells me they have done all they can do in which I informed them that they have not done all they can do and they we just dumping this on me to take care of. So after arguing my point, the whirlpool employee decided to call a service center and make an appointment for Jan 09, 2020 which I agreed with and hopefully the problem will be solved. This should have been done from the very beginning instead of wasting my time only to have the whirlpool employees do their job. A customer should not have to deal with this. In the future I will using a different company for my products, not because of the product but because of the service. I have made a copy of this and will be posting my review.

Whirlpool Cabrio Washer and Dryer - I have had all of the problems that all of the other 900 people have complained about! The washer does not wash anything properly. I have even experienced having something such as a bit of cereal stuck to a dishcloth and it was still on there after a full wash cycle. All of my whites are now grey and stained. All of the sheets end up with a huge dirty ring the size of the tub in the middle of them. Everything comes out in a tangled mess of knots! Very frustrating! Everything comes out smelly as if its been sitting in the washer for days. Nothing smells fresh and clean like it should. Energy wise, we are using two and three times the amount of energy as I am washing and drying things for two or three times over, which brings me to the dryer. I put one single load in and it takes two or three cycles to dry it properly. This is unacceptable and I cannot believe that we cannot get some satisfaction from someone in this regard! We bought our set from Sears and I feel that they obviously know of this problem and still continue to sell Whirlpool products! Weve all been taken for a ride and Whirlpool should be held accountable for ripping people off this way. Someone please help!

I have bought a top load 6.2kg washing machine 3 months back. But now almost all the plastic parts are having a cracks. When I asked for replacement they said plastic parts are not covered in warranty.

Refrigerator model WRF560SMYH purchased 22 months ago will not defrost automatically. When ice builds up on the back of the bottom mounted freezer, it creates a terrible noise. Only quiets when we manually defrost the ice with a hair dryer!! 4 service calls from the warranty company has failed to solve the problem.

I bought this Whirlpool Cabrio washer three and 1/2 years ago and the assembly which is basically the transmission and the assembly which is the agitator is out! Needs replaced! This is complete crap! The new parts will costs over $500 bucks plus labor! Ridiculous! My last washer which was a Maytag lasted me 20 years! What a piece of junk! Now I have to. It a new washer! No thanks to you Whirlpool! I will never buy another Whirlpool appliance again! Neither will my family or friends!

The machine Will Not Clean the Clothes. Had to Buy A Maytag Washer.

Extremely disappointed in Whirlpool oven! Built new home and this was recommendation by BAC Appliance. The oven does not self-clean well at all, and my spills are minimal. Deposits between glass doors that cant be removed. Oven is barely cleaner than before I cleaned for full cycle. Oven suddenly shuts off for a short while and then restarts. Steam comes when using lower oven and removes finish on upper oven. I expected Whirlpool to have a quality product. Definitely not! BAC really had no answers for me.

August 26th 2014 purchased a NG (NO GOOD actually natural gas) Whirlpool water heater from Lowes. Model No. N40561-403. Installed it and everything was fine until this morning August 29th 2014. The indicator light was out and so was the pilot. Tried to light it without success. Called Whirlpool and they are sending me a new controller that now needs to be installed. Called Lowes and they will not take it back. Wish I would have found this site prior to this costly fiasco. Waiting on part now and I will keep you informed as to my progress. I have a feeling this is going to be 2 days wasted and $367.00.

The Whirlpool Quiet Partner II is a horrible dishwasher and should have never made it to a store to be sold. We have had the dishwasher for 4 years and about 6 months ago it started shutting off minutes after it was started. We would have to press the Cancel Button and try it again several more times prior to it finally completing the wash. After contacting our home warranty for help the tech said it is not worth fixing and will only give us a SMALL amount towards a new dishwasher.

We purchased a top of the line (we thought) Whirlpool stainless dishwasher 15 months ago from HHGregg. All was fine until 2 weeks ago - it produced a burning smell and was making a funny noise. We had it looked out. The motor is burning out. I called Whirlpool and explained the issue. There is nothing they can do. It is over 12 months. Really? They cant stand behind their product? I understand if it was a small part or such but an entire motor burning out in just over a year? I know that not all products can be perfect, some times mistakes slip through the line. I guess it was silly of me to expect a company in todays age to stand behind their name and product. Obviously, with this company, it is buyer beware.

We purchased a Whirlpool refrigerator (Model WRB322DMBM00) in April of 2015 from Lowes. Within 5 months rust stains started to form at the bottom of the top door and the top of bottom drawer. RUST STAINS!!! We do not live in a humid area or near the ocean. It is a design flaw I believe in the gaskets. I called Lowes first for their guarantee but they said it was cosmetic and not covered. Then I call WP customer service and they are sending new doors. Thats fine but its going to happen again. I requested slate instead of stainless steel but they wouldnt do it. Plus finger proof is a joke (monochromatic). Very dissatisfied customer.

Had a part come off right after our purchase but was a easy fix to repair. The silverware basket also kept coming off until we looked at it and realized it was on wrong. This dishwasher is much quieter than our last one. It also shows fingerprints. We got this dishwasher in a group purchase during a sale at Lowe’s that included the refrigerator a stove, microwave and this dishwasher.

Whirlpool Duet 2009 Model WFW9400SW02 - Worst experience ever with a new Whirlpool front Load washing machine. It broke down with error codes F28, F70, F71 13th month just after warranty and was leaking water. Bought 1 yr 153.00 Whirlpool extended warranty. Many reviews in internet have same complaint. Immediately had it repaired after waiting my 60 days to use warranty, but did not work after the door latch switch and one of 3 main circuit boards was replaced which was over $600.00. That was 2 visits. Fired them and had warranty company send different repair Co. They came twice with a cost of $840.00 and worked for 30 days and then had no power. 3rd repair company came out and wanted $350.00 to order part. I was offered $1195.00 cash or $1499.00 replacement top of line Whirlpool WFL98HEBU. Nice! But only 1 year warranty and I had to pay 200.00 shipping. I decided to take the money since I did not want to risk the break down on the new washer. The reviews on the new washer were not favorable with break down as the main complaint. 4 repairs in 1 year is lemon law on my warranty. My repairs were 4 in 45 days.

I love my ceramic top. My only complaint is I wish my knobs were on the front of the stove because I am short. It would be nice to not have to reach over hot burners just to turn the temp up or down.

The reason for the call was to find out how to file a claim after replacing the ice maker and paying for it the 3rd time, they were very argumentative and would not listen to me about the design flaw in the wire harness that burns up the motor for the ice maker. I found out about the design flaw from talking to the repairman that replace the ice maker who works for Dick Kearsley Clearfield UT. He told me that Whirlpool knows about the problem for the 22 cubic foot and 25 cubic foot refrigerator and that is why they have 2 different new wire harnesses in the box for replacement of the old wiring harness.

I have a Whirlpool suite. Stove is fine...refrigerator is awful. Froze all the food in fridge. Cost me 100’s to replace. Put in new thermostat. Now sounds like a freight train. Bought in April and the filter already needs to be replaced to the tune of $81.

I contacted Whirlpool on 3 separate occasions. Each time they told me to have the plumber call them so that they could determine what the problem was. Each time he was able to get the water heater going again, but it would only operate for about 3 months and then it would go out again. To date, I have incurred $245.00 in plumbers service fees. My last call to Whirlpool was on 5/14/2013. This water heater was purchased on 1/25/2010 at Lowes in Evans, GA. It went out over the weekend, but the plumber was able to relight it. When I called Whirlpool on the 14th of May, I was told since it was working now, there was nothing they could do. I am tired of dealing with this issue. They wont stand behind their product.

We bought all new Whirlpool kitchen appliances in February of 2017. The French Door Refridgerator MRF993FIFM we purchased was a large side by side with a water/ice dispenser and freezer on the bottom. The concept of it is great, as it is very roomy. The problem is with the product quality and usability. We are a family of four with the youngest being twelve. We do not have to worry about rough little hands anymore. That being said there is a crack in the back of the plastic casing of one shelf, a crack in the freezer door, the seal doesnt connect on the dispenser side door, the slide out shelf in the freezer doesnt stay on its rollers and the main ice maker stopped working (which never worked properly either).Also, and this is what bothers me the most, the glass on one of the shelves is sealed down so it cannot be cleaned under. But there is a small slit going all the way around that separates it from the plastic. Food is still seeping underneath and creating mold with no way to clean underneath! This was not an inexpensive refrigerator and we were not prepared to have these kinds of problems after a year. We are very unhappy with the quality of this product.

We purchased this Whirlpool Cabrio washing machine from Sears about four, maybe five years ago and have complained repeatedly. We have had repairmen out numerous times. Of course, they have had to order parts. My clothes are not getting clean and they now have an odor to them. The machine is getting noisier and noisier and it is rocking like crazy (I had to put plyboard underneath to protect the floor) during the rinse cycle. The water sprays out erratically and sprays even slower for cold water, then warm water, which was weird! Thankfully, I still have it under warranty (I got the extended warranty). I am now getting ready to call them again. I will never buy this brand again.