My low Budget rental property combinations oven stovetop could not handle it. 1st two of my stovetop burned out. 2nd the knobs broke just from turning the stove off and on. 3rd the oven only works with the oven timer. 4th the was only two years old when it fell apart. I dont recommend this low budget stove.

We purchased a Whirlpool refrigerator from Conns Appliances on 2/2/12. It worked fine until about 2 months ago. Then it started freezing food in the refrigerator. We called Conns, and they sent a technician to replace the thermostat. A couple of days later, it was still freezing food. So we called Conns again. They sent a second technician. He called Whirlpool tech support, and they told him to adjust the position of the thermostat sensor. A couple of more days went by, and food was still freezing. The problem had gotten even worse.I called the manager at Conns and suggested that we should consider replacement since the previous 2 technicians were unable to solve the problem. He sent a third technician. Tech #3 called Whirlpool tech support and re-adjusted the sensor. He said there wasnt a lot they could do and that if I wanted to get it replaced, I would need to call Whirlpool.I called Whirlpool Customer Service and explained everything that had happened. They told me they would need to send another technician. I asked why, since 3 technicians had already looked at it. She said there were different levels of service and they would have to send someone from their authorized service company, as if Conns is not authorized. I asked if this problem was common in this model of refrigerator. She said she could research that if I could hold, so I said ok. After being on hold for several minutes, she came back and said she couldnt find any record of this being a repetitive problem.I didnt have a thermometer, and I thought if I had more concrete evidence of the problem, then maybe they would replace the refrigerator. So I put a glass of water in the middle of the top shelf. Within 24 hours, it was frozen solid as an ice cube!Technician #4 came and called Whirlpool tech support. This time, they told him that this had been a problem ever since this model came out and they had a fix that had been on the books since day 1. So the customer service lady obviously lied to me. Technician #4 stuffed a piece of Styrofoam in the hole where the air comes from the freezer into the refrigerator and he re-adjusted the thermostat sensor. I asked if we could just replace the unit and be done with it, but he said we had to wait and see if his fix worked.I went to Ace Hardware and bought a refrigerator thermometer. Two days later, we had frozen strawberries, frozen lettuce, frozen milk, and even the meat and cheese were freezing. My thermometer said temperature was 32 degrees. I called Whirlpool back and insisted that they replace the refrigerator. They told me The unit was not authorized for replacement and they needed a 2nd opinion. I was very angry. I told them there had already been 4 opinions and a 5th wasnt necessary. I wasnt getting anywhere, so I asked for a supervisor. They transferred me to someone named Sue. Sue told me the same thing - not authorized, need a 2nd opinion. I told her that I work at The Mens Wearhouse and that if a customer spent that much money on a suit and had trouble with it, they certainly would not have to bring it back 5 times to have it re-tailored. I asked to speak to her supervisor. She said, Sir, my supervisor doesnt speak to consumers. I could not believe my ears. Where would they be without consumers? I was so mad I hung up on her.Later, I realized I had no options and called to request the 2nd opinion. I was told that the technician could authorize the unit for replacement. They also told me I couldnt get a technician for a week because their technicians were all booked up repairing their faulty products. I had no choice but to wait. I moved my thermometer to the bottom of the refrigerator to see if the temperature was the same there as on the top. The temperature there fluctuated between 28 and 34 degrees. I called Conns to tell them the story, thinking maybe they would go to bat for one of their customers. They told me this should never have happened and that the matter should be escalated to their home office and that a manager would contact me within 30 minutes. He never called.Two days after that phone call, I went to Conns to speak to the manager. I told him the whole story and told him that if Whirlpool would not replace the refrigerator, then I would have no choice but to contact Discover (my payment method for the original purchase) and dispute the charges. I pointed out that even though it should be Whirlpool paying for it, his store would take the hit if Discover reversed the charges. He called someone and told me a Conns service manager would contact me within 48 hours.More waiting. Technician #5 came. I told him he was to authorize the unit for replacement. He said he couldnt do that and that Whirlpool tells all their customers that just to get them off the phone. He re-adjusted the temperature sensor and left. I was livid. Now the problem went the other way. The temperature wouldnt go below 50 degrees. We filled an ice chest with food and ice and began living out of it. The Conns service manager called and said he would have to send a technician. This would be #6. I was very angry with the service manager and called Discover to dispute the charges. Discover opened an investigation, sent a letter to Conns (and maybe Whirlpool, Im not sure) and issued a credit to my credit card account.#6 came and re-adjusted the thermostat sensor. The next morning, he called to see how it was doing. The temperature was still around 50 degrees. He wanted to come and adjust it again. I told him to get the unit replaced! So he submitted paperwork to request a replacement. He called back and said that he felt sorry for us because he knew we had a 3-month-old baby in the house. Since the replacement had been requested, Conns wouldnt pay him to come again; but he said he would come on his own time, on his lunch break, and readjust the sensor in hopes that it would get us by while we waited for a replacement. He said it might take 3-4 days to get the replacement. I told him he could come, so this was technical visit #7. He adjusted the sensor. The next day, the temperature was still 50 degrees.I called the service manager at Conns to confirm that they had requested the replacement. He said the paperwork was submitted, that the home office would review it, make a decision, and that we should know something in a couple of days. That was on Wednesday. On Monday afternoon, I called him again. He said the paperwork wasnt submitted to home office until Saturday and that he was expecting to hear from them by end of day Tuesday. In the meantime, we were still living out of an ice chest.I had already determined that Whirlpool wasnt going to help me, and now, Conns was giving me the runaround. That afternoon, I was working on a project at work with a lady who was fairly new in our company. Turns out she used to work at the Conns home office and she knew people in high places there. She called a VP on my behalf. The next morning, I got a call from the VP telling me that I could get a replacement. I dont think I would have gotten my replacement if I hadnt bumped into the lady who used to work at Conns.I called Conns store, and they said a credit had been issued and I could come to the store and pick out whatever I wanted up to the amount of the credit. I knew I didnt want another Whirlpool. The selection was very limited, but I found a Frigidaire that I thought might work. Then they told me I would have to pay extra for an ice maker, even though I had bought the ice maker for the Whirlpool that was being replaced. I argued with the manager until finally he agreed to give me the ice maker, delivery, and installation.Yesterday, Conns called to tell me they were coming in the afternoon to install the refrigerator. They had the audacity to ask me what was the matter with the unit they were replacing! They did come and replace the unit. But wait...Thats not all! This morning, the ice maker had not made any ice, even after running all night long. Conns sent a technician today, and he said all of the parts were not installed and it was preventing proper water flow. He is coming back on Tuesday to install the missing parts. So we still arent done. I dont know if Im more angry with Whirlpool or with Conns. Whirlpool did not honor their warranty and Conns got stuck with it. But then Conns provided poor service too. I got stuck in the middle, and it still isnt fully resolved.

Never have to worry about my extra freezer products. Keeps them at the correct temperature. Plenty of room on the shelves and on the door. A great asset for large families.

The stove started having problems about 5 months after I bought it new, it had a 1 year warranty on it so the first repair was covered but it begun to have the same problem a few months after the repair. By the time I contacted the company they told me the warranty was expired and ask if I wanted to buy another year of coverage for $300, of course I said no. I repaired it myself and once again it worked for a few months and now the problem came back. Will not heat up so dont waste your money.

Multiple issues with this two-year-old refrigerator. Do not buy! The exterior stainless steel doors rust in sporadic locations. According to a quick google search, it is a widely known issue that Whirlpool has not addressed. We have never used abrasive cleaners, only wipes that are made for stainless appliances. We use them on all of our stainless appliances. The fridge is the only one that now has 10+ areas of pitting rust. It continues to spread! What the heck?Secondly, the ice maker stopped working at 16 months. First it was just the auger that stopped turning. Which was inconvenient but not the end of the world. It still produced ice, but we had to open the door and pull ice out instead of having it dispensed. Now it has stopped producing ice altogether. We had the repair guy out today. Apparently, the motor for the auger and the actual ice maker are not receiving power any longer. The certified tech said it was either the main control board or bad wiring somewhere from the control board to the ice maker.For a small fortune, we can try putting in a new board. If the new board doesnt work, we will then know it is a wiring issue. If it is a wiring issue, we will have paid for a new board that was not needed, and we are out of luck completely on the wiring issue. Part of the wiring is sealed within the freezer door. A new freezer door costs nearly as much as the fridge. Part of the wiring is sealed in the back of the fridge. It is impossible to open the seal without breaking the fridge, because the back is a sealed system. But it does keep our food cold. Just dont put anything the top shelf of the fridge because it will freeze. Thanks for the 1 year warranty Whirlpool! You timed it perfectly! What a joke.

Our Samsung self cleaning oven burned out. The wires in the back were burnt and brittle and its a miracle our house did not burn down. While shopping we were told the new self cleaners were so much better, not the high heat, odor etc. This Whirlpool stove does not self clean, its a joke. I have scrubbed for hours on it. It does not get any kind of grease etc. off. You need to scrub and work hours. It may take a small spill off the bottom of the stove but thats it. There is no way to get all the grease splatters off the walls etc. I hate this stove and see there was a class action law suit on it. If I would have known then what I know how it would have gone back as soon as it arrived. I plan to go looking for another stove and it will not be a Whirlpool Aqualift self cleaning.

I purchased a #Whirlpool; 4.3 cu. ft. Mini Refrigerator Stainless Steel BC-127B from @Target. There was a delay putting it into service (6 mos), so the Target store warranty was expired. The unit remained in its factory shipped packaging until put in service, so nothing out of the ordinary there. After barely two weeks of use, the compressor died. I followed all instructions (including waiting 8-10 weeks) from Whirlpool, but still have not received a refund or been given any information beyond we escalated it to our warranty team but havent heard back yet. The unit was a poorly made piece of junk in other respects as well. There are dozens of complaints about precisely this - defective units - on any site. Do not be fooled by the dishonest way that #Targets website lists reviews. Dig deeper.

I want to make this clear I’d give NO stars if I could!! Whirlpool is totally junk!! I bought a whole suite of Whirlpool kitchen appliances from Home Depot that is a dishwasher, stove, and fridge. The dishwasher never cleaned the dishes, always left a film on everything, cant clean out the drain area, the screens don’t come off and less a year later the dishwasher top rack literally fell off and broke all the glasses that were loaded in it and the fridge keeps freezing all my food!!! I keep having to adjust the thermostat up down up down just to make it doesn’t freeze. Now that the warranty is no good on any of the crap I will no doubt be charged an arm and a leg to get it fixed, which definitely won’t be worth it!!! Whirlpool is such crap!!! Made in America no wonder!!! Don’t buy any whirlpool anything!!! You will be very VERY disappointed!!! I’ve bought plenty of brand new appliances. Bosch is by far the best dishwasher even the cheaper ones. Now I have to pay to dispose the whirlpool crap!!! I am sure whirlpool doesn’t give a crap though!!! They will keep selling their crap, but don’t Buy it!!! You will be soooo disappointed!!!

I replaced a 4 year old Whirlpool dishwasher with a new Whirlpool dishwasher on 01/18/2019. July 2020, dishwasher failed. Finally got Whirlpool to send out a repair technician and was advised that the sump and motor had failed. This is after only a year and a half. Whirlpool will not back their product because I did not send another $200 for a service plan. So basically whirlpool cant even guarantee that their product will even last a year.My 4 year old dishwasher had the same issue which is still unacceptable. I have a Whirlpool refrigerator that almost burned down my house and just replaced a failed Whirlpool stove with a Samsung. I wish I could say what I am replacing this dishwasher with, but I am too frustrated to even look for a replacement after only a year and a half. Replacement parts will cost $250 just for me to do it myself. Do yourself a favor and research the product. Should you spend more? I cant answer that. I have seen 20+ year old Frigidaire dishwashers still working. I honestly dont know what brand to get, but I do know that I will never purchase another Whirlpool product again, and neither should you.

I purchased a washer and dryer from WHirlpool in March of 2019 based on the good word of mouth information I have heard from others. Today I reported to WHirlpool customer service how all my brand new towels were destroyed during the week of 9/8/2019. The towels were purchased on 9/3/2019 and are now unusable due to a defect from the washing machine. I called into the customer service to ask what they can do, they completely refused to cover the cost in any way. Original cost was $448.00.

This dishwasher is so far advanced from what came with our new home 18 years ago. It is absolutely the quietest machine. You have to look at the light display to know if it is even running. Its a well thought out unit with the exception of the silverware accommodation. They used a flat low-profile basket attached to the inside of the door. Not accommodating enough space wise. Solved by augmenting the more stars compartmentalized basket that came with the old dishwasher. Would recommend and purchase again in a heartbeat!

We bought a side by side refrigerator/freezer in 2013 from our local Best Buy. We have usually bought Whirlpool appliances. Before we bought this refrigerator the last Whirlpool we had for 25 years. This past week our refrigerator went out. We called a repair man. He said the circuit board was out and would cost $450.00 to replace it. We decided to buy a new one. I am very disappointed that it only lasted 7 years. Oh I forgot to mention the ice maker went out about a year ago. We did get new filters as instructed. We did not buy another Whirlpool.

My Whirlpool Cabro washer does not get clothes clean. When I contacted the manufacturer, I was told that it is water saving. What kind of water-saving is it if it does not clean my clothes. I would think cleaning clothes require water. If this feature renders the product ineffective, this product should not be in the market.

We purchased our suite of appliances from Home Depot, this was a great experience. Unfortunately that is were it stopped. Our 1st refrigerator caught on fire in the electrical within the unit. We got a 2nd refrigerator sent to us and it came damaged. Then they sent us a 3rd refrigerator and it caught on fire in the electrical as well. Weve been dealing with this all since August 27th 2019 and here its now October 14th 2019. At this point I feel this model of Whirlpool is truly unsafe.

Purchased front load washer & dryer 2009 - have had issues with the washer ever since. The last episode has taken 3 visits from repairman - they cant figure out what the problem is - wont finish a cycle (any of them) and locks up. Cant open the door without turning it off and then back on. But the load wont spin dry - leaves clothes wet. Already had the harness replaced a couple of years ago and now they replaced the flywheel (it was warped) thinking that was the problem. Nope. Still wont work & the repair company said they cant figure it out & neither can Whirlpool. Im very angry after reading all of these posts about Whirlpool. Not a happy customer. But what can you do???

Ive owned my Whirlpool appliances for almost a year. So far Ive had 4 maintenance calls for my dishwasher to be fixed (over and over) and once for my refrigerator. Yes, its currently under warranty, but Im afraid to keep it without an extended warranty due to all the issues Ive had with them. So, now Im going to be spending hundreds on an extended warranty. I will never buy another Whirlpool.

I bought this appliance 9 months ago and it has broke 4 times now for the exact same reason. I have set aside 6 separate 4 hour windows for Diamond Factory service to come repair it. All four times, it has been repaired improperly or diagnosed as “nothing wrong with it”. My refrigerator constantly runs, eventually forms an ice wall of back of freezer, and then eventually ice gets so thick to where it stops regulating temperature. All four times, I have had to throw away all my food, defrost the fridge on my brand new hardword floors, and take off work so I can be home for these 4 hour window “service repairs”. They refuse to replace the appliance. UNBELIEVABLE. Never purchasing from Whirlpool or Home Depot in Sunset Hills again.

I love that as soon as Im done cooking. I can lift my grate with oven Mitt, clean the gas cooktop before food becomes caked on. My stove looks as good today as day I bought. The third rack was great for holidays.

Ive read the reviews on this appliance. First of all the all of the washing machine being manufactured are designed to save energy and water. The water is loaded in the machine based on the WEIGHT of the clothes. the washing machines no longer have the features to (small, medium, large load) so the consumer can fill the machine. Having said that, most sales representatives will tell you appliances manufactured today are no longer designed to last 15-20 years, although they are way more expensive than the workhorses made in the past.I got rid of my fancy Samsung washing machine because it broke down at least 4 times within the first year of purchase and decided to go with the whirlpool because Ive had a workhorse in the past that was worked excellent. I love the fact the washers no longer have the agitator in the middle which allow me to wash my king sized bedding without the machine becoming unbalanced or making a lot of noise. So far the Whirlpool Cabrio washer and dryer is working very well. Id rather give the Whirlpool a chance any day over the new johnny come latelys, which are more aesthetically pleasing to the eyes but are failing miserably in performance. I also love my Cabrio 8.8 dryer. They both work better than the Samsung models I got rid of.

Purchased suite of appliances. 2 years later front burner will only operate on high (fire hazard). Fridge icemaker in door has never worked properly. No ice or shooting everywhere. Whirlpool offers no help because did not purchase pricey warranty & are nasty. Food freezes inside fridge & its my fault. Never Never buy whirlpool or any of their products KitchenAid Jenn-Air. There is a whole list!! They say made in USA. LIE. They are assembled in USA. Everything else is outsourced. No integrity from this company & definitely do not stand behind their products. Customer Service is non existent!

I bought a Whirlpool larder fridge 18 months ago. It suddenly stopped working so we got a service engineer up who said there was no gas. He said it would cost 50.00, but with no guarantee it would work afterwards.

Our Whirlpool refrigerator had to have repair in less than a year after purchase. That was a bad experience last summer and I had to complain through every avenue I could find just to get the replacement part shipped to the repair shop. Now I know it was not too smart on my part, but I bought a Whirlpool washer last September. You guessed it, not even a year old and it is not working. All I am hoping for in this posting is to help some other hardworking consumer make a better choice with their money. It is probably not advisable to buy Whirlpool.

12 months and 2 weeks, my ice maker quit working. I called Lowes where I purchased this top of the line junk. The first thing they asked was do I purchase the extended warranty. I said no. He advised to call a repairman he recommended, but I would have to pay for the repairs. Whirlpool was just as bad; no warranty, you pay. It appears they are both relying on warranties rather than selling dependable products or customer satisfaction. A couple months later, ice forming on the bottom of the freezer, and puddles every couple of days in front of the refrigerator. I pulled the two draws out and removed the ice. Within a week, it was back. A $2400 refrigerator should last longer then a 1 1/2 years without falling apart. My Whirlpool dishwashers only lasted 1 1/2 years also.

I bought a whirlpool microwave on August 8th. The microwave was missing parts. I called whirlpool. They said they were sending me the parts, mind you this was not a floor model. So 2 weeks later pass I received no bracket No screws. I called whirlpool oh yes we got the address wrong. Resent it, just one screw no bracket and I needed 2 screws. I called again oh yes we did get the order for the bracket too but you have to pay $7. I said ok no problem. Can you do fast shipping? They said sure. I called Monday August 25th. They said I should receive it by Wednesday August 27th. I had to pay extra for the shipping. Here I am September 2nd w/ no bracket. Called again. They said it wasnt next day shipping, it was 2 day shipping and its at the post office. But the shipping number they gave me was for the one screw. I believe I should get my money back. I spoke to a supervisor, took her number down. Still waiting for a call because the mailman came and I didnt receive anything yet again.

The double oven is the best! Doesn’t heat up the house like the older stoves! Very easy to clean. The range is all one level, so it is at easy to set your pit anywhere. Also the middle burner is amazing for a griddle!!

Never again will I purchase any Whirlpool product. I was seduced into purchasing a Whirlpool dehumidifier by the sale price at Canadian Tire. Big mistake! It worked as expected for four months before all the refrigerant leaked out - we found this out later. I contacted Whirlpool and was told I could take it to their authorized service depot (a 50 minute drive from here) for repairs. I did so and was charged $44.80 for them to troubleshoot the unit. Two weeks later they told me that the refrigerant had leaked out and it would cost $563 for repairs. For a $200 unit!! Get serious! I pointed out, according to my Canadian Tire receipt that the warranty was for 5 years on the compressor and sealed components. After further collaboration between the repair depot and Whirlpool, I was told that my warranty is not with Whirlpool but rather with the company that produced the unit for Whirlpool, namely Hisense and that the Whirlpool repair depot did not do warranty work for Hisense. I then had to fax the technician report to Hisense to get an authorization number for a replacement unit from Canadian Tire. Once armed with the authorization number, I had to visit my local Canadian Tire store and pick up the replacement. That unit worked well for about nine months before it failed. Considering service depot charges and all the driving involved, it cost me something like $100 for a warranty replacement (not including my time). No more fooling around with this junk. I just ordered a Kenmore dehumidifier. Hope that one is a better investment. I see now that Canadian Tire no longer sells these units. Maybe they figured it out. Judging from other Whirlpool reviews, it seems I am not alone in my views. My recommendation - stay away from Whirlpool!

Whirlpool Gold Microwave Hood Combo GH5184XPS4 purchased new on 12/2009. The plastic vent cracked where clip attached by factory installed screw. The vent fell off microwave on 10/2011. I spoke with Whirlpool customer service. It is out of warranty and recommended to buy new vent part ($40.00). The new vent broke once again on 12/2011, clip attachment location. Now, the plastic door handle is cracking. The customer service is sorry and recommends to buy replacement parts as long as they remain available. There are many reports of similar instances noted online. I live in a newly constructed condominium where multiple owners have had the same problems with their Whirlpool Gold Microwave Hood Combo GH5184XPS4.

I had a Whirlpool GI7FVCXWY01. Purchase 3/13/2010. I had repairman after repairman come to fix it. The last one probably saved my family and my house. The light in the back corner was not only blinking, but flashing rapidly, much like some wild party light. It eventually stopped. The freezer works perfectly fine, the fridge works when it wants to. The ice maker makes ice some days but not others. The motor on the ice dispenser is completely frozen up. Does that all sound about right? If it does, clean it out and cut the power to it before someone gets electrocuted or your house catches fire.If you cant find the electrical diagram, or the company wants $455 to answer your questions, look under the right side of the freezer draw, but not on the draw. Remove the guard on the very bottom of the unit, near the wheels on the right side. You will feel a plastic bag attached to the underside. Inside that bag is the complete diagram of all the wiring harnesses along with the schematic for the amps and voltages for each wire. Are they telling your circuit board is bad and you will need a new one? Before you do that, inside the fridge compartment, in between the water filter and the ice maker, remove the light cover. Notice that inside that space is the access to another panel. Remove that panel. BE SURE THERE IS NO POWER RUNNING TO THE UNIT FIRST. Here you will find a connection plug with more or less 15 wires that are connected to the main wiring harness. Above that plug you will find a holding chamber. This holding chamber contains water from the filter that is waiting to go to the ice maker. It has dripped condensation on the plug since the day you first turned on your fridge. Your wires are most likely broken and corroded. You will need to have your unit completely rewired, but because of the design flaw that fix will only buy you another 4-5 years. My Whirlpool GI7FVCXWY01 left yesterday 5/15/2014 and none too soon.

We purchased a dishwasher for $650 and within a very short period of time, the upper rack was so squeaky that it was intolerable. Service guys came and replaced the rack and wheels and all was well until a few months passed and it happened again. At that point, it was outside of the warranty, so we called upon our extended warranty we bought through Whirlpool. Guess what? That warranty doesnt cover the racks. So they referred us back to Whirlpool. They told us we had to pay for it ourselves. After being treated like a ping pong ball several times, we ended up paying about $150 for labor for another guy to come out and replace the racks again. Whirlpool agreed to pay for the parts. A few months later, we again have a squeaky upper rack that is so loud it wakes people up in our house and its less than two years old at this point. Weve been sold a LEMON!! Just got off the phone with a supervisor at Whirlpool who said they cant do anything about it and wont acknowledge we have a lemon. When I told her I was going to take this as far as I need to to resolve it, even if we have to go to court, she laughed out loud at me. We will never again buy a Whirlpool product. Our LG appliances have been great however.

I have had my water heater for 5 years and the repair is going to be close to $300.00! Whirlpool offered to send me the part and if I want hot water tomorrow I can pay $30.00 for shipping! $10.00 for standard ground! My other water heater was builder grade and lasted 12 years! Go figure.

I have had a Whirlpool washer for less than 1 year and have had it serviced over 7 times with drain problems - code A10 being displayed. Have not been able to resolve the problem with neither the dealer nor the manufacturer. What a lemon!

Clothes come out of washer are soaking wet. Despite multiple repairs within the warranty period (1 year), the problem was not fixed. Each time a separate part was replaced. I would consider this as a manufacturer defective product. Despite multiple complaints to Whirlpool customer service, they would not replace the unit. Problem continues and now the warranty period is over and I am paying for fixing the same problem. I would not buy a WP washer again.

I have posted on here in the past about the problems with the Cabrio Washer from Whirlpool. Our third top load lid was just ordered since 2011. There is a design flaw where the plastic frame around the lid cracks and causes the lid to hump up. While shopping at a local appliance store recently, I saw a new Cabrio washer and the lid and hinge system has be re-designed. I wonder why?????

Same old story! Whirlpool Cabrio is a lemon! I did pay a service guy to find out what the problem was - $70. I ordered a control board for $210, I still had the problems. I ordered bearings for $80. Yay, my Cabrio works! Well, this was all 4 months ago and here we go again. My washing machine is doing everything it was before I replaced the brand new parts. Im so mad! I spent $360. I couldve had a new washer, not a $1000 Cabrio, but who cares at this point! Anything seems better than this pile!

I purchased a Whirlpool 12-gallon point-of-use water heater as a booster when I was going to get a tankless and when we decided that we didnt need a tankless, I tried to get an RA number through the manufacturer so that the store could give me credit, as it says directly on the water heater, Do not return to store. They said there is nothing that they will do and it cant be returned to the store. So, what am I supposed to do with this water heater now? Before I knew this was going to happen, I purchased a 50-gallon Whirlpool water heater as well. So now, I have the 50-gallon that I have had to replace the element for already and I have only had it for less than a month and a half, and the 12-gallon is just sitting in my garage. Im completely irritated with this company and do not recommend anyone to go with this company! This is the worst customer service!

Im no longer buying Whirlpool products. They do not all up and are made like crap. My Cabrio washer being the most recent problem. Hinges broke on the lid and the drum spring broke. Out the door it goes! Im having my American made Speed Queen delivered tomorrow, the last Speed Queen I owned last over 30 years.

Whirlpool Cabrio Model Wtw8000BW - Purchased machine Jan. 2014. It does not wash my clothes clean. Clothes come out with dirty streaks all over them. The clothes I dry on a line smell dirty, like they werent rinsed properly. I have been cleaning the machine the first of every month per the instructions. I will never buy another HE washer again, this is my second one. Purchased a new one with an agitator.

We purchased our unit (Microwave Hood Combination #WMH53520AH-1) in Fall of 2013 and within a year we noticed there were occasionally problems with the sensors; occasionally when you would open the door the lights would flicker and even rarer still, they wouldnt turn on at all. Id close and re-open the door several times to try to get it to register, because if it doesnt you are unable to heat anything in it. The sensor issue increased with the passage of time, but because it was outside of the 1 year warranty, Whirlpool refused to do anything about it, instead advising that I pay $70-140 for a service professional to come out and inspect it. The biggest problem with the sensor issue in this unit is that normally, if you open the door mid-heating cycle, the microwave will automatically turn off but once I opened the door AND IT CONTINUED TO EMIT MICROWAVES - the cycle stayed on!!!Needless to say, on the occasion that the microwave is actually working and we are heating something up in it, we NEVER open the door mid cycle and instead hit the cancel button, which blessedly works. You would think Whirlpool would care about their reputation for making high-quality electrical products. A flaw in the construction or design of a product can appear if quality of materials is poor and the problem can be exacerbated over time. Which is why I assume the warranty is only for one year. High Quality Products and Good Customer Service are such rare things these days. For our next microwave (which I imagine well need soon) I think well forego Whirlpool and go with a different company.

Purchased a Whirlpool top loading washer. The agitation cycle is unreasonably loud. So loud you can hear it everywhere in my home and cannot have a conversation within about 30 feet of it. When I ran it for the first time I thought it was malfunctioning and when I called Whirlpool I thought they would send a technician to fix the problem but they told me that the sound was perfectly normal for high efficiency washers! My other high efficiency washers were very quiet. The fact that they think this type of noise is not only normal but quite acceptable makes me quite certain to never buy any of their products again. Very disappointed to see what once was a quality company to be so lame.

We purchased this Gold Series Whirlpool Dishwasher about 4 years ago. It worked very well up until April of this year. At that time, the main pump stopped working and it has to be replaced. There are just two of us in the household so the dishwasher was only used 2 or 3 times a week. We also kept it very clean with no build up. The gasket around the soap dispenser came out and one of the wheels fell off of the bottom rack. We just feel that 3 1/2 years is too soon for a major appliance to stop working and fall apart, especially given the light usage.

Model WMH1164XWS-3 Microwave - I purchased a brand new home in 2012 with all stainless appliances, within 3-5 months the outside door handle where it attaches at top and bottom of microwave has chipped, so that the screws are shown. I havent had the time to look up the replacement part until just now. Very disappointed in the amount of money a handle only cost.

I hate my Whirlpool refrigerator: It has a upper freezer with no light. The shelves are not split and raising or lowering shelves gains nothing and may even take space away. I would never ever buy another Whirlpool.

Like many others Im experiencing the same sensor problem with my 4-year old Whirlpool oven. It wont start even after opening and closing the door multiple times as directed. I installed this oven to replace the original Whirlpool model when it died after about seven years. Im absolutely done with this thing. How frustrating when you find out that your guest isnt able to a forgotten cup of coffee that went cold. I thought to call a repairman but after reading all the reviews, I feel its better to switch brands.

It’s a great stove. I love the glass top. Only dislike about mine is that it doesn’t have the self-cleaning option. I’m very weak in arms and have back injury so bending over to clean it myself is not possible.

We purchased a Whirlpool hot water heater approximately 4-5 years ago and have had problems with the pilot staying lit. I contacted Whirlpool and their trouble shooting included doing a draft test (I am a teacher not a plumber) and removing the closet door that houses the unit. I am very frustrated by this entire ordeal and would like if they would replace the entire unit. At this point I dont want another Whirlpool product. The plumber made a service call at 12 noon and by 3:30 we had luke warm water and by 6:00 pm the water was ice cold! I will never recommend any Whirlpool products.

We purchased a Whirlpool refrigerator in December 2017. Since July 19 we have had the same problem with the refrigerator three times. The technicians don’t know how to fix it and Whirlpool refuses to replace it. The customer service rep was ignorant on the phone and could care less about a problem. Even though there is a lemon law they refuse to replace the refrigerator. We have to defrost the refrigerator every 2 to 3 weeks so will cool down again. Whirlpool is the worst company we have ever dealt with customer service wise. Lowes will not do anything about it because it’s within the first year.

Regarding a Whirlpool Refrigerator (model ET8CHMXKQ04) purchased in 05. I dont remember exactly when the problem began but the freezer starts its defrost cycle, water drips down through the refrigerator compartment (soaking all paper/cardboard covered products), collects under the crisper trays and eventually spills out onto the floor. Its a river of water that requires a towel to collect.I believe whats missing is some sort of collection funnel and tube that catches this dripping water and delivers it to the evaporation tray behind the base cover plate under the refrigerator. Obviously, Whirlpool has no quality control nor does it do any field tests to ensure their products are designed and operate properly.

I had started the dishwasher and had gone to bed last night. I came downstairs ten minutes later to get a bottle of water. There was smoke throughout my downstairs levels. Our Whirlpool Gold Dishwashers control had dark, noxious smoke emitting from it. I tried to turn it off but it was too hot to touch. I went to the breaker box and shut it off there, turned on fans, and went back to bed. This morning, it turned the electricity back on. It started smoking again. I tried to cancel the cycle but it wouldnt cancel. I opened the door to stop the cycle and it continued spraying water and still wouldnt shut down. I had to shut it off at the breaker again. Next problem is my refrigerator, washer and dryer are all on the same breaker. UGH! This is the second Whirlpool I have had. The first one had a rusted tub that leaked into our basement. The repair guy said he had never seen that before...sure...why would you put something in a dishwasher that would rust out on you? Whirlpool, NEVER AGAIN. I WILL PASS THIS INFO ON TO EACH AND EVERY PERSON I EVER KNOW. COUNT ON IT.

The Whirlpool hot water heater model ES80H123-45D from Lowe’s is a free replacement for a lifetime warranty unit that went bad after 8 years. First heater would heat to 154 degrees with a setting of 150. Very good. New one heats to 140 degrees with a setting 150 degrees. Digital ESM screen on heater reads 150, but the water is only 140 by my temperature test. I talked to complaint line 5 times in 7 days and was told to do various test, but the temp never went past 140. They replaced both thermostats and temperature still never past 140 with ESM reading 150. They first told me standard temperature was plus or minus 5 degree range. Then, they changed their minds and said it was 10 degrees. They are calibrating their equipment to operate 10 degrees less then their Energy Smart module reads to cover up a performance issue with their water heater. They say this unit will operate between 80 and 150 degrees—nothing’s said about a plus or minus operating range. I will buy a new temperature gauge to see if my old one is correct. It was tested against a digital one a couple of years ago when I had a new dishwasher installed by Lowes. The installers gauge read over 152 and mine read 154 degrees at the sink next to the new dishwasher, so it was close to accurate at that time. Whirlpool is happy with their under-performance.

Our over-the-range Whirlpool Microwave (Convection-Type) died 17 DAYS after one-year-warranty expired BUT theyre sending a local repair outlet out to fix it. I am very surprised... Thought Id be stuck with a $700 boat anchor. Thank you Whirlpool for standing-by your product. BTW... My research indicates these microwaves die quickly if you use the convection option very often... So now we know better.

I purchased our brand new double ovens on 9/27/11. I was happy until 11/3/11 when the inside glass exploded, shooting shards of it all over our kitchen during the self-cleaning cycle. I immediately called Kitchen Aides corporate office in Michigan. She said that she could send a technician out to access the damages but didnt see that this was a product issue. Like I dont know how to properly push buttons to self clean! The technician came out the next day and said that he was only authorized to replace the glass, nothing else. He couldnt tell me why it shattered, he thought perhaps there was a bubble in the glass during manufacturing. I said I think it needs a whole new door at the very least, but more likely a new unit. I just paid $3000 for what will be a refurbished oven after one month of use. Today, I called once again to tell them that I am not satisfied with new glass, not to mention my oven is unusable in its current state and still has glass sipping out. I spoke to a woman in their safety committee department, who told me that Whirlpools warranty is replacement of broken parts, nothing more, and since only one pane of glass broke and not the door physically, they couldnt authorize a new door or new oven. Mind you, that we still dont know why it broke, was it just faulty glass or could it be a heating problem? She didnt care, only that they could only repair the glass. I asked if the glass could be overnighted since I have been without an oven for four days now. She said that she had no way of doing that, so I asked if I could speak to the parts department and she said I could not, that only techs could contact them. I asked if she could do anything for me? Could she assure me that it would be fixed within the week? No. Could she assure me that it would be fixed by Thanksgiving? No. Whirlpools policy clearly is that once you purchase their products, they have no intentions of listening to their customers complaints or concerns only to do the very minimum required.

I bought a Whirlpool refrigerator, model # wrt779reyb00 with serial # vs13537798. The icemaker quit working and then water started leaking out from the door. A&E serviceman came out to repair and said we needed a new door. It had been over 11 weeks and the door still has not arrived and we have been told it could be as late as November. When I purchased an item, I expect it to work and if not, to be repaired within a reasonable time or be replaced. I have called and been told that replacement is not an option and that I will just have to wait. This is unacceptable. I purchased this refrigerator with water in the door and an icemaker and I expect it to work.

Purchased a new Twin Thin washer & dryer combo when I first moved into my new apartment two-years ago since it was a good fit for the space that lies inside my patio. Nothing BUT problems from day one since it DESTROYS/EATS your delicate clothing. Repairmen in and out could find nothing wrong with it. The problem lies in the fact that the so-called gentle cycle agitates at the same rate as the other cycles, but stops so that the agitation time is shorter, but at the same time the agitation no matter if its shorter is still too vigorous for delicates. Under contract, so keep having repairmen come at no cost to me other than a complete waste of money purchase inclusive of unwearable brand new RUINED clothing.Called the company the other day & was told they could SELL me a different one, but they would probably not pay to have the LEMON removed. Also, suggested I wash my delicates in a mesh bag which is impossible to do when one has maxi dresses that tell you to wash on the delicate cycle. Mesh bags are made for small items - DUH!Repairman came again today, and was kind enough to make call to them. Later found that their response to him was that I was putting too much into the washer. Like no way, Jose! Asked tech to forward e-mail to them advising that they were more than welcome to come film me when I wash because that was NOT the problem with it. Already knew Whirlpool had discontinued this washer/dryer combo, but THAT fact was never mentioned. A lot of sites online no longer even carry the parts for it. Found others with the same issues on various sites relating to this now discontinued model which is akin to a Purana fish with shark fins. E-mail sent to tech that was here today asking him to forward my e-mail to whomever he made contact with today via phone that unless the situation is remedied that I would have to take further action. Now awaiting response from the main man tech or whatever his position is at Whirlpool.Bottom line is that it is a LEMON that has not only cost me money, but excessive amount of time to resolve this issue not to mention time spent online researching this, that and the other concerning this discontinued appliance. Warning to all out there - DO NOT BUY WHIRLPOOL - UNLESS YOU WANT A HASSLE and a lot of BS. Found they already have an extreme number of lawsuits against them during my online searches. So, ball is in their court at the present time. Will be calling them the end of the week once again in order to get this problem resolved unless I hear from them via e-mail.Totally exhausted from it all. Word to the wise: DO NOT waste your money on Whirlpool appliances unless you want more problems than you already have. I have health problems which are exacerbated by stress, and believe me this has been one of the most stressful and one of the longest things to resolve (two years) brought on by their lack of admittance that this DISCONTINUED product is a real LEMON. BUYER BEWARE OF WHIRLPOOL - I rest my case.Updated on 07/12/2018: Cant seem to find this model anywhere now. Not to mention the fact that I found it not only eats my delicate clothing, but is also ruining my towels, etc. and I use the regular wash cycle for these items. You cant find my model #WET4024EWO anywhere; looked like they put a similar one out with a slightly different model # in which the drum/agitator differs from mine. Now find Im having difficulty finding that NEW stackable model on the WEB. Leaves me wondering if that one has also now been discontinued???They have given me no resolution to my problem as of yet, and Im totally EXHAUSTED from it all. Have high blood pressure, a heart condition, and cant even sleep right anymore due to their lack of cooperation to solve this on-going problem which is certainly not helping any of my medical conditions either. Its causing nothing but STRESS, STRESS, STRESS and more STRESS! Will be filing a complaint with The Better Business Bureau by next week if not resolved by this weekend (if I live that long).Updated on 07/17/2018: In looking at this Washer/Dryer Combo Model # WET4024EW aka LEMON again today after noticing more clothes which now have holes in them after being washed on the gentle cycle with the highest water level possible, I noted the size of the agitator. Bottom line on this is that the agitator also appears TOO LARGE for the machine which also could also be another contributory factor to the destruction capabilities of this now discontinued model. Also, inspected towels today and found torn stitching & thread tearing in those also; appears EVERYTHING you wash in this machine gets destroyed. In researching further on their newer makes noticed that the agitator appears either much smaller or has been removed altogether. Hopefully this will serve to aid anyone out there who is thinking of buying this machine second hand from anyone out there that is attempting to sell it vs obtaining restitution from Whirlpool.

I bought a fridge from Sears located in King of Prussia, PA on February 1, 2011 model ED5LHAXWB02. The fridge was leaking from the water dispenser the day it was installed. The technician said it was normal and it will stop in 2 to 3 days. The leaking never stopped, multiple attempts has not solved the problem and the fridge has never stopped leaking. We have to keep towels under the water dispenser to prevent damage to our kitchen wood. Despite the problem existing from day one of delivery, a replacement or refund has been declined to us. Sears technical assistance was not able to remedy the problem, after a series of missed appointments. Sears technical service attempted to fix the problem without success and has not suggested any further solution. Sears technical service claimed that they have been in contact with Whirlpool. During the warranty period, we asked for a replacement or a refund. Nothing has been done. Whirlpool just provides lemons to their customers.

I have had a plumbing company work on my Whirlpool water heater three times in the last two months. On the third visit, he told me all the problems customers have had with Whirlpool water heaters. I decided to call Whirlpool for warranty purposes. The unit is three years old. I was told that it was the gas valve, and I was given a free one from Lowes. After installing the new valve, it still did not work properly. After troubleshooting with a technician, I was told it was the orifice. I have had to do all the labor myself, and I dont know how long this is going to go on. I have heard Whirlpool will continue to give you the runaround (from the plumbing company and Lowes salesmen) and will continue to give you the runaround and not replace the unit. They are wearing me down. I have been without hot water for three weeks with no end in sight. I am ready to give up and just buy another water heater but certainly not a Whirlpool.

I had noticed water on the floor and just thought someone left the freezer open. It started happening about every other day. I read online that it was probably from the drain in the bottom on the freezer being clogged or frozen, and I found instructions on how to fix it. After we took the door off, the drawers out, and the back panel off, then we started thawing the drain. Finally, I got it cleared out. Here I am, a month later, there’s water on the floor again.

I purchased a washing machine in year 2002. It was working perfectly. Recently, its drive belt started slipping. I called local service center, S. R. Enterprises, with mobile number 9204792391.The technician came after 3 days and declared that the gear box is leaking and will have to be replaced. They had no gearbox in stock for model f45, top loading, fully automatic.After a wait, they took away the machine to their workshop on 30.09.2011 and returned it on 04.10.2011.They charged me Rs. 4,730. I will have to be replaced. I found that its LID, which was perfectly okay, is now making a terrible sound when opened and would fall down, not allowing to load the machine. I informed the service center immediately. After many reminders, a man turned up yesterday and declared that the LID will have to be replaced and I will have to pay Rs. 2,000 for that. I rang up the service center to say, Since it has been damaged in your workshop, you should replace it free of cost to me. Their reply was evasive and negative. I called your call center and they registered my complaint - customer number **, comp. number **. I was assured that the LID will be replaced within 24 hours.

I have had a lot of washing machines in my life and trusted that Whirlpool would have good products. Well, with this top-loader, I couldnt be more wrong! I have never had a machine that just sloshes clothes around - at best - leaving them just as dirty! Our water bill has greatly increased on top of that - I AM SO VERY DISAPPOINTED! Unfortunately I cant return the bad merchandise since I bought at a Scratch and Dent store (just a dent on the outside does not interfere with performance...).

Weve had our Whirlpool Cabrio washing machine for about 3 1/2 to 4 years. At first, it left our clothes wrinkled, so I purchased a steamer to help remove the wrinkles. After a few months, it started making a terrible clanging noise. My husband was able to repair and it ran okay for a while. Over a few months, it got louder and louder. It does not get our clothes completely clean. Some even come out dry on one side. Now, we are getting an F50 code and it shuts down after 1 minute. After reading the reviews, I agree Cabrio is a bad product. What happened to the trustworthy, best value Whirlpool name?

My wife and I purchased a brand new dishwasher less than a month ago. It stopped working after less than a month. After waiting hours on hold, the service company they sent out, went out of business before the appointment. Now after 3 months of nothing but frustration. I have written many emails and none have been replied back to. Worst customer service ever!! Not not buy Whirlpool or Kitchenaid (same company).

Purchased Whirlpool Duet wfw9550ww00 in 2012 from PC Rich, who purchased machines in 5/11. Product stopped being made 5 yrs prior. Of course I did not know until my washer went and had service come to my house. He explained prior information, looked at my machine for 2 seconds and said someone put in a heavy load that machine was not able to handle and 2 belts broke and guts of machine are destroyed. Its a $799 fix, not including labor, youre better off buying a new machine. How does he know thats the reason for breaking??? The machine is 2 years old, not a scratch on it!!! Unbelievable!!!! Then states thats $114 for the service call. $114 for 2 seconds!!! Im absolutely furious!!! Whirlpool has a new program (if it helps anyone), if your machine is fairly new they will give you a invoice for 1/2 off a new Whirlpool... Take it from there. There should be a tremendous action lawsuit, look at all these complaints...

Whirlpool g2 convect/micro over the stove oven - This top of the line oven is JUNK, KEEP YOUR MONEY-DO NOT BUY THIS JUNK! I have had problem after problem. Starting after only three months. Defected door switch, touch screen, flashing screen, error message. The service repairman and I are on first name bases. Thank goodness for the, out of my pocket warranty which I no longer plan to keep. I NEED A OVEN AND DEFINITELY NOT A WHIRLPOOL.

I bought a Whirlpool water heater not even 3 years ago, and I am already replacing parts; thermostat,thermocouple, and as of yet, no fix. We contacted Whirlpool, and they said that everything has been tried, and if the thermocouple doesnt fix it, well have to hire a plumber at our expense. Its kinda ridiculous. The water heater that we replaced, had been in the home for almost 17 years.This one didnt even make it to 4.

This product is just DISAPPOINTING. The gas knobs got stuck TWICE IN 13 months only! The range is NEW! The first time 3 out of the 4 knobs broke, this time only one. It would not turn off, so we are forced to climb on the counter and turn the gas off every time we are finished cooking and turn it on again. The company wont be able to send us anybody till next week, which will force us to go on like this for NINE days plus, of course, the time it will take to order the parts needed.There is not even a back up emergency service, which should be in place since we are dealing with GAS! I have heard complaints about this product in this area: in my opinion the range should be recalled. Of course, the representatives one talks to are all trained to keep calm and reply the usual things: Oh, I am sorry etc. but the bottom line is that neither the product nor the customer service are good (the first customer service person was not very friendly either). I highly recommend that you AVOID this range if you are considering buying a gas one with double oven.

I have a Whirlpool Cabrio washer and dryer set. The heating element went out on the dryer when it was less than a year old. I purchased the set at Lowes. They sent out a repair person who called and told them it was the heating element and he replaced it. Two weeks went by and I could smell something burning. I called Lowes and after two weeks wait the repairman showed back up. He said that the control panel was bad. Lowes replaced my dryer and I have not had any further issues with it. Lowes gets an A+. My washer went out about a year later. It was making the loudest noise on the spin cycle. The repair person came out about 2 weeks after I called and told me that the washer was basically worthless, that the repair would cost more than the washer would to replace. I was totally shocked and decided to use it until it died. In the meantime, I found a repair/used appliance place. They repaired it for $235 and it ran for about 4 months. Then the noise returned. I have had it repaired again. Now the control panel gives me the SE light and stops running with 27 minutes left in the wash cycle. I have had nothing but problems with this machine. I would not recommend Whirlpool to anyone. Im going to have to replace this machine and it has cost me lots of $$. Junk!!

It has performed perfectly for the past eight or nine years. Only problem has been little plastic parts broke that held one big drawer that we may have overloaded. Door shelf plastic part holding it on... broke also.

If you want clean clothes dont buy this machine(Cabrio Washer)! First of all I find that my clothes have dry spot on them when I pull them out of the machine. Whirlpools response is that the machine spins at such a high rate that the cloth will actually seem dry. Doesnt make sense to me that a shirt that has another garment on top of it gets dry in an unexposed area. I have also been told to always use the high water setting. This helps but the clothes still are not clean. Also my dark slacks come out with residue lines on them - Whirlpools solution; never wash anything in cold water. In addition the machine is very noisy. It sounds like the water pipes are being kicked out of the wall. And forget about washing a king size comforter as advertised, a twin comforter doesnt get clean or even thoroughly wet and residue lines are left behind. Hate this machine! So glad I didnt buy the extended warranty since my attempts to have them stand behind this product have failed. I feel the money would be better used towards a different brand.

Bought the washer from HH Gregg for over $560 12/2012. Turned on power 4/2014 and just heard clicking noises then nothing. Had to get technician. Paid for $75 service charge and waiting for cost of labor and part for the lid lock/latch assembly. I see a lot of complaints with this new machine. I bought a new one BECAUSE I did not want any problems with repairs. Whirlpool is ripping off the consumer passing out this piece of discombobulated metal, wires and electronics. An appliance like this should last AT LEAST 7 years without a problem. I wish there was a class action lawsuit and will be waiting to the day it surely comes.

We purchased the Whirlpool model# BFG1J4040T3NOV 40 gallon natural gas hot water tank in the spring of 2010. The pilot light went out this weekend, 2011. And it will re-light but does not stay lit. This was bought at Lowes, rated as a 9-year warranty on the tank and parts. This is premature failure of a product that is listed as 9 years. Due to all the other similar complaints of this Whirlpool hot water tank, I would like my money back plus installation. I do not want the Whirlpool replacement as obviously it does not work. I will use a different brand and vet it much better in the future. We almost purchased at Home Depot but decided it would be a better bet to go with the Whirlpool reputation and name and Lowes than with the only Home Depot option, which is the self branded water heaters. It was a big mistake!

Are there negative numbers for ratings? Horrible, to say the least. Whirlpool is the parent name for KitchenAid ovens. I have an electric oven and the glass on the front door exploded! Whats worse is that I have been given the complete run-around! I have called, wrote, waited, and tried ordering through other companies--still no luck! How does Whirlpool get away with this? It seems that Whirlpool no longer makes the part!! Do they really expect consumers just to replace an oven every few years? Poorest customer satisfaction I have ever experienced! This should be a consumer fraud grand suit, as there are numerous complaints about the same issue with Whirlpool appliances! Stay away from this company by all means!

I recently purchased the Whirlpool Cabrio washer and it is the worst product ever!! It does not wash the clothes, it tangles it in knots and has ruined all of my clothes because it leaves holes in the clothing. I have had multiple service calls and all of the diagnostics check out. It is a horrible product that should be recalled and Whirlpool customer service does not stand by their product. Their supervisors and customer service is very rude and I will never purchase another Whirlpool product!!! I plan on posting my complaint everywhere possible.

Looked for the best refrig we could find and it turned out to be a piece of junk! Less than 3 years old, paid 2700$, french doors bottom door freezer. It started making a lot of noise it seem to be coming from freezer. Called Whirlpool, they said to clean coils. We wanted a repair company to come out. They set an appointment for next Tuesday between 12pm and 5pm. Said ok.Was making so much noise, and no longer freezing everything so call said company. Lady was very rude, and said they would not be out on Tuesday but sometime the following week. This would not work for us so called another repair shop, said they would be out. They were here before 6pm. Found out that they have been having this problem, had same type of call already this week. Repair for this problem would be over $1100.00. No thank you! Would just as soon junk this appliance. So very sorry we wasted our money on this.

I waited on hold for 24 minutes to be greeted by Audrey in Michigan giggling. I put in my service, need to be told I have to wait 3 days to have a tech arrive for A BRAND NEW REFRIGERATOR! To top off my disgust of WP, our BRAND NEW dishwasher doesnt work properly either. To wait, to receive ZERO voice of concern or even a fake apology, is disgusting to me. I am extremely disappointed! Shame on you Whirlpool! Shame on you!

Not enough water to separate/agitate the clothes, so theyre as dirty coming out as going in. We bought an older washer that takes on more water and, presto....clean. We bought new Whirlpool for over $500.00 & sold it for $150.00.

Whirlpool claims this technology works to clean the oven; however after one month of use and one casserole spill, we attempted 3x to use this system and the cleaning process was a total failure. The gravy spill on the bottom and mild oil residue on the sides from roasted vegetables was the same as before the cleaning cycle was tried. The cleaning kit accessory from the company was a joke. It consisted of 2 sponges and a small scraper! We purchased the slide in model WEE745HOFS. Buyers of any and all Whirlpool products with Aqualift BEWARE... It does not work. We have since replaced the product with a range with the traditional cleaning process system that has worked for decades in most major brands.

I just bought this water heater on 2/12/12 and it has already started having problems. I got a self diagnosis of the gas valve needing to be replaced. I think that if this becomes an ongoing problem, whether I have a warranty or not, I’m going to trash it and go with another brand. I shouldn’t have to pay to have the gas valve replaced.

Whirlpool washing machine M# wtw7340xw2 / S# c14270996 - Bought in 11/26/2012. Never was real satisfied with the way the clothes were washed. They never came out real clean and smelled like there was still soap in the clothes. It has been less than two years and now it will not run. Turn the unit on and all it wants to do is turn on the pump to drain the tub. Im a refrigeration technician and know how to run a diagnostic test Whirlpool has for this machine. I get an LF code which is water long fill so I checked out the water tube which is ok. So the problem is in the circuit board not sensing the water level. To replace this board is around $350 dollars and if I had someone else do the work I would be looking at over $550 dollars. I only paid around $500 dollar for the washer so it does not make any sense to put a new solid state board into this washer which cost as much as the washer. Our old GE washer lasted us for over 20 years and did a better job washing our clothes. There should be a better warranty on these machines than one year. I did not buy the extended warranty because of the cost and I expect that the product should last at least 10 years or more.

The interior features such as turntable, etc are very cheaply made. As is the case with most Whirlpool appliances, this one is way over engineered to focus on appearance and gadgetry. This is not a good microwave for a serious cook who prefers that the design focus on functionality and ease of operation.

I bought a Cabrio top loader in 2007. Have now replaced a pump for the 2nd time. Replaced a circuit board once. Thank goodness the machine was purchased at a local appliance store who stand behind what they sell and are very prompt in their response time.

I purchased the Whirlpool Cabrio Washer WT5500XW2 from Lowes on 9/12/2012, which turned out to be the worst purchase of my life. It did ok for over a year. It had always been noisy. Now it sounds like a jet airplane when it is on the spin cycle. This machine is not yet 2 years old. Do not buy a whirlpool washer. They are Junk. Plan on getting rid of this piece of junk and buying a new washer. Dont waste your money on Whirlpool!

8 cu. ft. Cabrio® High-Efficiency Top Load Washer with Steam - I bought a new washer. It did a poor job rinsing and spinning dry. Whirlpool customer threatened me that a service charge may be charge if the repairman came out and found nothing wrong. After calling three times I ordered a repairman out. The repairman explained that only way to prevent soap residue on your clean clothes is to use the bulky and deep water options. Also dont use high spin or when it spins your clothes dry, it leaves them in a tangled mess that requires ironing to remove the wrinkles. This washer is not ready for the market and must be removed until they can perfect it. It cost me $200 to return and exchange this model for the Front Load Duet, which works excellent. Whirlpool should be ashamed to have ever put this machine on the market.

While my oven was running the 3 hour self clean cycle, the glass on the inside of the door cracked. It was in the middle of the cycle so I tried to call whirlpool to see if I should hit cancel or if it would cool too quickly and make it worse or what to do. First person was young and stumbled with English in the service department. He couldnt answer my question, just schedule for me to pay for service to come out. After I got upset and said there must be someone to talk to, he sent me to parts who said she can only order me parts. All I wanted to know was was if flames were going to shoot from the oven or what! I told her that I needed to talk to someone who knew something about ovens and she asked if I was calling her stupid and hung up on me!

They stink. Major issues with most all of these Whirlpool water heaters. I have had issues with 3 different units. I own properties and these are pure junk. Cant find parts and have to pay for shipping on warranty parts! 2 years old units junked, Ridiculous... never buy Whirlpool!

Our new refrigerator was delivered on March 28, 2015. On May 31 as I was opening the door, the top of the bottom door handle broke. I was finally able to get a door handle shipped to my home and I replaced the handle. On July 21, I am opening the door and the 2nd handle breaks in exactly the same place again. Two broken handles in less than four months. Terrible design flaw in this door handle. Now, I am being told by a service representative that the handles are only warrantied for 30 days because handles are cosmetic.

I have the same pilot light problems as everybody else. I pulled the burner unit out, and cleaned, and blew everything out, and took a wire brush to the openings on the floor of the unit. I called customer service, and was asked about ventilation. I didnt mention that the heater still didnt work, even when the door to the tin water heater was removed, so venting is not the likely culprit. She authorized a repair that will likely do nothing from the comments I see.The real problem with their customer service, is the apparent stupidity of the computer system. She asked me for the model and ID number. I had to cut through the extra insulation blanked on the tank to get it. However, when I gave it to her, she then asked me if I was ** and if I live at **. If this information was already in the computer, why couldnt there be a search by my name and address, to get the model and serial number. Obviously, I had registered the water heater in the past. Isnt being able to get this information the reason to register in the first place?Now, I have to replace the extra insulation, all because of a stupid inability to create the necessary searches in their customer database. Yes, I could have written the numbers down, but why have the customer registration at all, if it isnt to be used for anything, other than data mining of the customer base.

I purchased the Cabrio washer/dryer in 2006. We have had it repaired 6 times and I even purchased a two year extended warranty after having issues with it the first year. Now I seem to be in the same boat. The washer will not spin and drain. This has already been looked at by a technician several months ago. I feel like this product is faulty and has not worked properly from the start. Are there lemon laws for appliances? It seems that this product would qualify. I will never purchase Whirlpool again.

I purchased the Whirlpool Duet washing machine October 2010. When I first got the washing machine, it shook the house (new stick built house) when it was on the spin cycle. They had a repair man come out to tell me that there was nothing wrong with it, it was fine as it was. We thought it was ridiculous, but we are young and didnt know better. He also told us we should fill up the washing machine more than what we where because the clothes wash better when its packed. Big mistake on our behalf! The washing machine has ate thousands of dollars worth of clothing. We did what we where told, so we thought we were doing something wrong. Little did we know we were doing nothing wrong. It was the machine. Then a sock found its way to the drainage field which let water pour out of the washing machine throughout the laundry room and going to the rest of the house. What a mess. We called and they found the problem and removed the sock. Still didnt fix the damaged clothing issue. I called them 1 year and 7 days after we got it and Whirlpool still wont cover their product. They said they where sorry they couldnt help. Well couldnt and wont are two separate things. Its a shame they wont stand behind their product after I bought over $6,000 appliances from them. You think theyd be a little more compassionate to their customers after spending that much money? Now you know how they treat their customers. Dont buy Whirlpool. They (Whirlpool, Maytag, etc. ) are maybe cheaper than their competitors, but its probably worth the extra money if you know theyll stand behind their product. Very unhappy customer!

All of these awful reviews and you continue to sell the Made in China JUNK!!! And shame on the stores that advertise and sell Whirlpool JUNK!! They should put a warning on these machines stating Will not last, gets off balance and does not clean your clothes. Yes we bought the Cabrio like the others, our clothes would not get clean, because like sheets, would end up looking like a doughnut without a hole and all of the dirty water would drain through the middle and make a spot. Then you have to wash them over and over. But that is not the worse part! It only lasted 13 months, YES I said 13 months just past the warranty LOL!!When the man came to make repairs, it was the gear box and was going to cost almost $600. Almost as much as we paid for the machine. He recommended getting a Speed Queen, we did and I LOVE it!! I think it is the BEST MACHINE I have ever had. They are a little hard to find though, but I found where they were sold on the internet and the dealer had to order it. Well worth the time and trouble, (trouble) which I dont expect to have with this machine. Like I said it is a wonderful beast. And I will never buy another product made by Whirlpool. Before my husband retired he made prototypes for autos so he knows about testing and Whirlpool had to know this product had bad flaws before they put it on the market, I call that fraud. Bad taste in my wallet, Michigan.

I had purchased a hot water heater on Saturday and installed it myself. I filled the tank and waited about twenty minutes before turning the power on. I waited a couple of hours before testing the water temperature and it was cold. I checked the temperature setting and it was set at one twenty five, I went to Lowes and informed the service person and was told there was nothing they could do about it, I had to call the number on the tank for Whirlpool. I called the number and was told they could come out to check it but we would be responsible for the labor charges. I didnt understand why because it was under warranty and we had also purchased the extended warranty. I informed my wife so she could deal with Whirlpool because I was going to work. My wife called a number of times and was getting transferred from one person to another and getting no help at all. She was told by one person that it was maybe a problem with the wiring in our home or maybe the plumbing. One person told her that it was not their problem. We had to finally pay an electrician to come out to look at it and had to pay him to replace a heating element. The cost of the electrician and the part came to an extra two seventy five dollars. The only real help that we received was from Lowes managers that were willing to take the water heater back if we could get an authorization number to return the water which Whirlpool claimed they did not have any type of a number. Our 400 dollar water heater turned into an almost 700 dollar water heater. We had also purchased a refrigerator from Lowes that was the Whirlpool brand that quit working after about four months and we had to pay to have it fixed. Needless to say, we will never again purchase any Whirlpool products or recommend them to anyone. The service was very very poor and we are not happy with Whirlpool.

Updated on 03/15/2020: We bought this eight years ago to replace a 20-year-old Maytag that had finally developed a rust-related leak after serving us faithfully and needing only one almost trivial repair ($10 DIY lid switch replacement) over that period. I have replaced the water pump, the gear case, rotating seal (3 times), the lid switch striker (3 times), and the replacement gear case is making noises indicating incipient bearing failure. In its finite wisdom, Whirlpool decided to make the failure-prone main bearing irreplaceable, which means you have to replace the entire gear case, at a best-case cost of $120 and a worst-case cost of $300, plus labor, unless you do the work yourself, as I do. The secondary issue is mold and a musty odor. The most effective way to eliminate this is to pull the drum (non-trivial, requires a car jack, a 2x4, and a special spanner/wrench) and swab down the inside of the tub with disinfectant. (Been there ... done that three times over 8 years.)Original Review: I am in the process of replacing the bottom seal on my 6-year-old Whirlpool Cabrio (WTW5500XW2) washer. This will be the fourth major repair I have done on it. Fortunately, I can do the work myself and know how to find the best price on parts, but it is still discouraging that a lightly-used washer would have so many problems in such as short time. (It replaced a 20-year-old Maytag that finally rusted out.) Repairs to date: 1) replaced drain pump motor; 2) replaced lid switch; 3) removed basket twice to clean outer tub, due to mold and odors; 4) replaced suspension rods due to excessive spin vibration; 5) out of commission awaiting a new bottom seal. Total cost of parts (labor was on me) is well over $100.

Bought a dryer (wgd9050xw) 3 years ago. We bought a more expensive one than we had originally picked out. Every year its had to have a repair of same part. First year it was under warranty which tried to bill me so I had to dispute the charge. Charge was finally dropped. We just had it fixed again for third time in 3 years. Its a fire hazard because belt wears a pulley and basically melts it and gets belt hot. I just contacted Whirlpool and awaiting response.

The lower door closing cam has been replaced at least twice. The door continues to make a very loud noise when opening and closing. The refrigerator, a 2007 model came with the house I purchased in 2012. The refrigerator works very good, but the loud noise from opening and closing will wake a hibernating bear. The last repairman (from Sears) told me that the doors had been recalled, but I dont know who to contact or how to go about getting the replacement doors and getting them installed.I have a Home Warranty, and they sent Sears out twice to repair them, but after opening and closing 2-3 times, they go back to the loud noise. I have no idea where the refrigerator was purchased. I dont really want to rate my experience since I think the repairmen did all they could. I simply think this is a bad manufactured door problem, and I just want them replaced. The refrigerator works good, and I cant afford to purchase another just because of the doors.

We bought a Whirlpool dishwasher (Ser# F21102027MOD, Model# WDF730PAYB2) after reading some of the reports that it was just as good as a Bosch. Wrong! We bought this washer March 17. On May 17, the selector switch and sub control broke down. We had bought this item at the HH Gregg store here, and also purchased a 5-year warranty which they said we cannot use because the dishwasher is only 2 months old. Is there a lemon law? And what makes this worse is that we called Whirlpool on May 18th. They could not get anyone out here until May 25th to look at it. As of this time, they still could not fix it because the two parts had to be ordered. Today is June 1st and the part is still not in? Makes me think, does this part always go down because its on back order? So you are fully warned, do not purchase a Whirlpool. If I can get some extra money, I am throwing it out and buy a Bosch because I dont think it will ever be fixed.

AquaLift Self-cleaning does not do the job as advertised. It does very little to clean the oven. Sitting-on-the-floor-in-front-of-the-oven scrubbing is what is needed to clean the oven.

We purchased a Whirlpool Refrigerator Model Number WRS555SIHZ06 Serial Number HRA2506806 on July 15th 2021 from Lowes. First one from Lowes came off the truck damaged so working out of a cooler in the kitchen for 2 more weeks. Now 4 months later the compressor is out and all the food spoiled like $400 bucks gone and food is expensive these days. I called and Whirlpool said no food allowance and no replacement. Fridge can be brought over - so repairman will come out in 6 days and then say he has to order parts then I wait two more weeks then the repair. So 3 weeks without a fridge with the holidays coming up and people to feed and food to cook. This is going to be interesting. I hate Whirlpool Refrigerator - never again will I purchase one of this appliances. The GE I had for 12 years and no problem at all for 12 years. What is going on with these companies????

I have been using this brand for many years. My first washer lasted for 30 years..so I will stick with what I know is reliable. It is a great machine. Very simple. I dont need anything fancy. 3 different cycles to choose from.

We purchased this machine new and took delivery on 5/21/11. We did not start using this until late August of 2011. In late November we noticed a loud noise from the washer. When we contacted the sales company that sent out a repair person who informed us the bearings were defective. We have been told the parts are on back order for another 2-4 weeks. It has already been 4 weeks since they were out. Whirlpool was no help. They first claim we must have overloaded the machine, then relented saying that things happen. Either way I am without a washing machine we paid $1000.00 for another month; yet they will not extend my warranty at least for the time my machine is down. I am now worried about the damage that this unit may have caused to my new home due to water leakage, let alone the added expense to due my laundry since I must now use a service to provide for a washing machine I own.

My complaint no. ** date 11/07/2014 till date 06/08/2014. Its noted solved by services department after 100 calls by me. They Reply no parts available from company so if you buy washing machine, be careful about Whirlpool washing machine.

I purchased a new home and then purchased 4 appliances, all Whirlpool Gold. In less than a year, the stoves electronic ignition and the microwave hood keypad went out. Since they were under warranty, a repairman replaced a bunch of parts and now they are working fine. One month after the refrigerator was out of warranty, the water line to the ice cube maker split about an inch and a half and water would spew out onto the hardwood floor under the unit. We were on vacation for all that month and didnt see any damage until one day there was a puddle in front of the refrigerator. When we pulled it out, we saw that the floor was ruined under the unit, the cabinet next to it black with mold and of course, the line had to be replaced. Whirlpool wasnt interested in the fact that the refrigerator had probably still been under warranty when the split occurred, only that we hadnt reported it before the warranty expired. Next to go was the water seal that goes on the inside of the door of the dishwasher. I was running it about a month after the refrigerator debacle and water came spewing out of the side. The seal had come out and nothing was stopping the water from exiting out the side of the door. Thats 4 for 4 in less than 15 months. I will never buy a Whirlpool product. They couldnt be any worse.

I purchased a Whirlpool refrigerator in Aug 2012 model G16FARXXF05 and in July 2016 the compressor died. I researched refrigerators before purchasing and was told by every store I visited that Whirlpool was probably the best and with the least problems. Unfortunately, for me that was not the case. I guess anyone can get a lemon!!!