My Neptune Maytag pair have been dependable. Great features. Now at 20 yrs old still kicking. Washer-front loader now has issue with fab softener going into wash correctly. Could be build up? Trying to self-fix. Very gentle with washing fine things. Hope I can keep going with them.

Purchased 4 Maytag kitchen appliances - stove, double oven, fridge, dishwasher - was told that they were all made in the USA. WRONG. The microwave comes from China - not sure why Maytag is not being honest. Not happy with my purchases - even though we spent $4000 to buy American. Warranty service is awful - even extended warranty is a joke. Would never purchase Maytag again.

Prior to purchase, I did my due diligence and read reviews about this washing machine. Apparently, they were written by Maytag employees, because this washing machine has been a major disappointment. Yes, it tangles clothes and sheets, but I feel that is to be expected since it is HE and uses less water. I will give it that and I dont have to dry nearly as long. But that is where my positivity ends. Clothes dont always come out totally clean. And then there is the issue with the horrific grinding noise. The machine has been making a progressively louder, angry, grinding noise with a high-pitch end note. And as of today, a horn type noise has started. Lovely.I anticipate the machine is on its last legs and I have only had it a few years. I spent too much money on this and feel like I have been misguided and, quite honestly, ripped off by Maytag.

The engineering of all these new machines are totally useless. Bring back the old tech. They DRY wash, NO WATER, they take forever to finish, wasting energy, clothing not cleaned. They are very noisy, doing nothing. Time to recall all of these units. They are totally useless.

I have had this washer 4 years...I bought this washer in May 2016. It makes 3 very loud noise as it moves into its next mode/cycle. Found out this is normal. IF, it is close to your living room, IT is loud.. I called again, saw that it was not filling up. 1/5/2017.. IT will NOT fill up to wash my clothes properly, clothes were still dry!!! Came out, (they sent a company near my area), said everything is right. I have tried, by sending messages, many times to get them to check. No one seems to care. The machine allows water to go out the bottom, rather than fill in the machine. I watched it myself. THERE should be a recall on this machine, definitely, something is sooo wrong.. I NOW have to put it on BULKY SHEETS full time, to get my wash clean.. NO energy savings there... BUT my clothes are finally clean!! Seriously, something is wrong...

The washer that always needs repair! My first problem with my Maytag washer was that the sensor needed replacing (wont wash or spin). Since then I have had the sensor replaced and motor replaced. Today, I had to call for a service call, and was told that I have to wait over a week! Bad customer service!

I have only had this machine for 2 weeks after having a Maytag since 1994. Even broken, my old machine was far superior to this one, a Maytag Bravos. Fortunately, the salesman noted that I wouldnt be happy with this machine but, thanks to a government mandate, all new machines behave in a similar manner to save water and energy. This agitator-less machine neither washes nor rinses the clothes/bedding/towels properly. It takes four times as long to wash the items but doesnt get them nearly as clean. Today, I put 2 pairs of shorts, 2 T-shirts and a standard bed-sized mattress cover in to wash. The mattress cover never even got thoroughly wet even though I used the deep wash and extra rinse settings. Last week I put sheets in the sheet setting only to have them come out totally wrinkled and stiff as a board with soap even though I used the recommended amount of detergent. This is a disaster. Shame on Whirlpool/Maytag and the U.S. Govt. A river and a flat rock would work better!

I purchased the Top Loading Maytag Washer and have had nothing but an awful experience with this washer. The dark clothes come out with soap on them. I then need to take a wet towel to wipe out the soap stains. I have had a repairman in 2 times so far and there is nothing he can do to fix it. Maytag said I must wash all the towels with towels, all jeans with jeans, roll clothes into a loose ball before putting in machine, use the extra rinse cycle and the longest wash cycle and do not load clothes more than 5-6 inches high in the tub plus 7 other things I must do to get a clean load and none of those things have worked yet. If the salesperson would have told me all this, I never would have purchased a Maytag and nor should you!

I have owned several dishwashers thru the years and my favorite is Maytag. Maytag is quiet, barely hear it running which is rare for a dishwasher, dependable and plenty of space for dishes, pot and pans etc. I wouldnt have any other but Maytag. Also has several options for dishwashing which is a big plus. Love Maytag!!!

We purchased this double-oven range (model: MGT8775XW01) about 5-6 years ago. It came with some slight bubbling on the plate that the control knobs go through/are mounted onto. A few years later, the bubbling paint began to chip/peel off - revealing rust (its a white range). I bought some touch-up paint, but that didnt look very good. Now that entire plate is bubbling and peeling and makes the whole range look like crap. My wife swears well never buy another Maytag product...EVER! Shes ripped! I cant seem to find the replacement part to purchase. Lousy products!

We purchased the Maytag over the range microwave December 2014. Three months after installing it the door cracked. Maytag did replace the door and the repairman thought it might be due to the heat from the stove (huh, it was designed to go over the stove, where there will be heat). Now, six months after that, the layers of plastic on the door are separating and the piece around the control panel is cracked. Maytag agreed to replace the control panel but refuse to replace the door as it is only cosmetic (their words). So much for paying a little extra for what we thought would be a quality product. It seems to me that if something was made to go over the stove, it should be made to withstand the heat.

In the process of self cleaning mode, oven died with door locked. Thermostat and thermal fuse went out, couldnt get oven door open or control the situation in any way except pray for no fire and wait for hours till oven cooled down. Door could not be opened, it died in lock mode. Called repairman, already in to 2 repair bills, still not operating. Called Whirlpool and Maytag, no help!! But amazingly they have created a new kit for the blower unit in this oven, model # Mew7527AW00. I paid a bunch of money for this oven, which replaced a 40 yr. old oven that had been in its place, operating fine, but it was Aqua Blue!! Its so sad that a huge Company as this will not help with an almost new Oven??

We purchased a Maytag Bravos Quiet Series 300 in June 09. The dryer timer has malfunctioned since shortly after purchase, it will add time near the end of the cycle, sometimes as much as an hour or more. We have had factory authorized repair firms (tried several) attempt to fix the problem both during the original warranty and extended warranty periods. They replaced the mother board twice and the moisture sensor on another occasion. All to no avail. Maytag has been worse than useless in the whole situation, and now will do nothing. It seems our only choice is to live with it, keep replacing parts, hasnt helped yet, or buy a new dryer. You can bet it will not be a Maytag!This situation is dangerous, if left unattended when the malfunction occurs the clothes and interior of the dryer get extremely hot. It is a potential fire hazard.

We purchased a Maytag dishwasher, Model #MDB7749, in the belief that it was a quality product. Many initial reviews were positive. Unfortunately, that decision was a mistake. The washer is only three years old and the control panel has failed. We are unable to select wash cycles. It defaults to Auto Clean/Heated Dry only. The washer has been lightly used.An online search found numerous complaints for control panel problems with this Maytag dishwasher. Please check ConsumerAffairs, Amazon, or Maytags own Facebook (Maytag was forced to create the Facebook page in 2010 under a mandate from the Consumer Product Safety Commission after a recall of dishwashers for fire hazards) before making any decision to buy a Maytag/Whirlpool appliance. It would also be wise to purchase an extended warranty.Our Whirlpool clothes washer failed after 5 years (bearings + controls). We cant afford to replace a major appliance every three to five years. The estimated cost to repair the dishwasher is $300 - $400. Maytag/Whirlpool customer service is indifferent to helping its customers. Its disappointing to see a made in America company produce such poor quality products and not support them.

I purchased this washer approx. 2 years ago. It will not spin. Called 3 repair men, only one would look at it. The cost to repair is more buying a new one. I am buying another washer and it will not be a Maytag. Seems from other post live on this washer is 2 years. My son has one just like it, told him of the problems. He is thinking of selling and getting another one before his quits. There are 5 in his family.

I have owned my Maytag Neptune Washer since 1998 and this is the first time that it will not drain all the water... Doing some research before I call a repairman... Have a Great day!

Has had problems with machine being off-balance and clothes getting clean. 3 years and now the machine is broken. Too costly to get repaired. Warranty only covers very specific things. Have had Maytags repair person come out and he did not access the problem properly. What a waste of time and money! Says it needs a very expensive part which with labor and parts cost almost as much as machine.

Same as everyone else, ice freezes up on the bottom and water runs out all over the floor, ruining my new floor. Whole kitchen was new including all appliances. Maytag is ruining my floors. Can find no drain pipes so not sure where the water is supposed to do. I think they forgot to install one. But I am getting pretty sick of seeing my floors ruined and stepping in water.

Maytag Bravos top load washing machine - This is the worst washing machine I have ever used. Like some of the other complaints it leaves lint on your clothing. It does not put enough water in the machine. The so called smart technology that senses your load does a terrible job. Your clothing is halfway out of the water, with dry spots, even after 10 minutes of agitation. I am constantly adding 3 to 5 gallons of water to my loads to get things in the water. And if I want to let thing soak for a while you have to unplug the machine, because after 10 minutes it will automatically drain the water out. 2 years of dissatisfaction. I cant wait for it to die. I should have come to this site first. Never buy a machine without an agitator!

It sounds like an old threshing machine... I have to close the laundry door it is so loud. People cant believe its a new machine. So saving water is the big deal we hear so much about...but water is the main cleaning agent and it hardly covers the clothes even on a full load coverage. Do not use bleach in the machine unless the load contains ONLY WHITES. It just destroyed a new pink top as it spurts out the bleach without any controls. It does not get whites or clothes clean and just twists the clothes to the point everything you wear has to be ironed. There is not one good thing I can say about this pair of appliances except BUYER BEWARE~ I wish I had read the reviews... Buy the old...tried and true.

I purchased a Maytag Dishwasher, Model MBD7609AWW2 from our local (small) Sears store in late 2011. I purchased Maytag because of reputation and experience with the brand. In June 2014 the control panel failed. I replaced it myself and the dishwasher worked fine for a little over two months. Today, it has stopped working again and the control panel again has gone bad and has to be replaced. Sadly, the dishwasher is great in cleaning dishes. I have only had to rewash maybe one or two items in the time that Ive had it. I purchased Maytag because my previous dishwasher was a Maytag that lasted 20 years. Granted I did have to change the belt twice but it was an easy fix. Ive tried repeatedly to contact Maytag today but they are experiencing extremely high call volume... HA! I wonder why? The dishwasher was warrantied for a year and based on the experiences I have read about online, this model was apparently an absolute failure. No more Maytag anything for me... I guess the Maytag Repairman is bored because Maytag doesnt stand behind their appliances.... anymore...

I purchased a Maytag French door refrigerator (model MF12569) two years ago. The bottom drawer freezer does not work well. Apparently, the inner tubing of the freezer clogs and it creates huge puddles of water. My floor got damaged and I keep calling Maytag and all I get is their apologies. I purchased an extra warranty which will expire on the third year. I am really disappointed with their product. I see why there are so many complaints filed and what makes matter worse is that they dont seem to acknowledge the problem. Apologies do not cut it. They need to do something to reestablish customer satisfaction.

I have a Maytag fridge (model # 2258VEM4) which I have had for 4 years. A few months ago, it started leaking water on the floor and notice that it had a bed of ice on the floor of the freezer. Reading the list of complaints in this site for the same issue, it sounds like it is a design problem.

Maytag dishwasher model MDBH979SAM1 purchased December 2012 From Home Depot. After only 14 months of usage the front panel ceased to work. Contacted maytag about issue and they responded THERE ARE NO KNOWN ISSUES WITH THIS MODEL. After doing some research (5 seconds), I have found thousands of people with the exact same issue. Maytag has stuck their head in the sand. Either they are ignoring this issue or just dont care due to excessive cost of replacement. This is obviously a design flaw due to poor engineering and Maytag needs to stand behind their product and fix this issue. Personally we had to save up for 1 1/2 years in order to afford a dishwasher. Now we are stuck. Some people have replaced this part costing $200 2-3 times. I cannot afford to take the chance on a repair. I will have to start saving again for a new dishwasher and this one will not be a Maytag. (Less)

In 2016 I purchased a matching Maytag washer and dryer. The reason why I purchased it because I was in a house and I no longer had a washer and dryer and I refuse to go to a laundry mat at the city to go to Nebraska Furniture Mart and it was a number of different washer and dryer combinations available. I had previously own a Samsung matching washer and dryer and it worked fine, my Maytag has dame of the same features and works great.

Did not know of the lawsuit or recall. Now I have to buy a new washer after fixing it out of pocket and mad that cant get part of the settlement. Not ever going to buy Maytag again!!

The control board is not working on my 2 year old dishwasher. I now see this is a common problem with Maytag dishwashers. I have called to see if there is a recall on this problem and they said no. I have been told it can cost up to $500 to fix it so I guess it is a throwaway. I should have called when it was purchased as the digital buttons didnt seem right from new. What a waste of money and I will never buy Maytag or Whirlpool.

Washer is noisy and water does not saturate clothes on normal wash. Have to use sheet setting for small or large load. Washer changes gears and it is so loud and clanks like something is falling apart.

Very easy to use- just dial the button to the load of your choice! The only problem I have is it becomes unbalanced sometimes on a heavy load. :( And it is also energy efficient and lets you know when it needs cleaning.

The brackets that make the door open and close are just screwed Into the plastic lining with no kind of anchors. If you use the freezer a lot the screws come loose. Can’t close the door. And then 300 dollars later a service call. All to replace a screw. That’s just fine but the hole is stripped because no one could install a 50 cent anchor on installation at the factory. No more Maytag for me.

I have had two Maytag washing machines in the past. Both lasted 20 years. Three years ago I purchased my first Maytag front loader washer and dryer. The washer is terrible. Although I clean it regularly plus spend money buying Affresh tablets and leave both the door and the soap dispenser open, the washer smells and builds up tons of mold. Cleaning out the heavy mold in the soap dispenser area is almost impossible. I spray bleach in there and then try to stick my arm into the back where most of the mold accumulates. Cant really get it all. Also, there is a problem with the softener dispenser. It gunks up and gets clogged. Had to keep pouring hot water and vinegar into it. Contacted customer service who was no help - they simply wrote to clean the machine. Huh? The dryer turns sheets into a tight roll with the inside not drying.

Okay, on March 2009, we bought this brand new microwave due to our major remodeling. We didnt move into the unit until February 2010, so the microwave was in its box for 11 months. After we moved in our condo, my husband and I had to travel for work for almost a year so our brand new microwave is very slightly, gently and barely used. Well, for the past 2 months, it had been acting up. Sometimes it heats, sometime it doesnt. For a 2 year old microwave, which we paid over $400, I would assume that it would last. It no longer heats up, so I called Maytag customer service to hear her tell me its not covered under the warranty and would cost $269 for repairs and there was nothing she can do for me unless I pay for a technician to come and repair it! No way, I swear it probably got used 5-10 times a month to heat up coffee for about a year. I am sure there are some major quality issues on this model because when I googled Maytag microwave, all I see is the same magnetic problems. I spoke to a group of my lawyers friends. If youre interested in joining a class act law suit, please e-mail me. I hate that people are being taken advantage of by these terrible companies. I cant believe how low quality their customer service and products are. Believe it or not, my $30, old microwave lasted me 14 years throughout my college years until we decided to replace it with the modern stainless steel one. It got noisier in time but not broken and still heats up just fine. This $400+ one lasted me only for several uses. Shame on Maytag, when I have time, I will be sure to write a complaint to the consumer department as well. I will dedicate my life in spreading the word out about their low quality product. Don’t buy Maytag unless you only plan to use it for a year or 2.

In April 17, 2015, I purchased another Maytag microwave but wanted the convection oven too from Home Depot. The convection fan quit working in January 2017. I called Maytag to ask how this was covered. Maytag only has 1 year warranty on parts and labor. So basically if you dont buy an extended warranty, you are stuck with a product that quits working. Apparently, Maytags work is only good for 1 year or they would have a longer warranty. I told the Rep this when I spoke to him. He told me they normally last 5-7 years. Wow, still not acceptable. He said I had two options. Maytag could send out a repairman and it would cost almost $300. The other option was just as ridiculous. I told him I paid almost $500 to start with and it only lasted 21 months. Of course he said if I had bought extended warranty it would have helped. If I paid $500 for an oven, why should I have to pay more to cover their bad workmanship?!! I am very disappointed in the quality and price of this convection oven. The bad thing is I bought all new Maytag stainless steel appliances in 2016 to match the convection oven. The products I replaced had been in my home for 12 years with no problems.

We purchased our home five years ago. We bought a new Maytag oven and fridge/freezer. Within one year, the oven control went out. Then a few months later, the heating element went out. Within two years, our fridge/freezer went out. I purchased Maytag products because of the commercial where the Maytag repairman is doing nothing. I will never purchase a Maytag product again.

I bought a Maytag washer 6 years ago. Energy saver. Less water. Nothing ever seemed clean. Always white streaks and I used liquid detergent. So we went out and bought another Maytag with agitator June 2017. Never drains properly. I will never ever buy another Maytag product.

I purchased a Maytag washer and dryer three years ago. They both were taken to recycling and I received eleven dollars for both of them. They were both horrible. The transmission went out on the washer. The repairman said not worth fixing since it would cost $600.00 to repair. He said Maytag appliances are being outsourced and are not what they used to be. Even before the transmission went out it took forever to wash and the clothes smelled when I took them out of the washer. The dryer quit heating a few days after the washer went out. The repairman said it wouldnt be worth repairing it either. I will never buy another Maytag!!

We bought the combo Maytag Bravo 300. The issues with the dryer are that it doesnt heat right, have to run the thing twice, after the first 50 minutes the clothes are still damp and it sounds like its going to take off. We had a service man tell us that it was the fan blower rubbing. Now for the washer. It sounds like a b-52 taking off in spin cycle. I know that its the bearings, bearing kit 80 some dollars plus the bearing tool another 80 some bucks. Dont think Im going to invest in Maytags game. If there is ever a class action lawsuit please put me down or notify me.

I have had to replace the control panel on my Maytag Dishwasher 2 times in the last 4 years I have owned it. I diagnosed the problem using the serviceman repair manual which is located on the kick plate or lower plate for panel of your dishwasher. This is not one of the dishwashers that is listed on the recall list, but it is on the dishwashers list that Maytag suggested that you buy to replace your dishwasher that is on the recall list. Model number mdbh9898awb3.

I, too, am absolutely done with ANYthing Maytag. We purchased our Maytag microwave model MMV4205DS-1 in January of 2016. Within the first year we experienced occasional open/close door issues due to the faulty door latch switches. Now it happens virtually all of the time. The ten year warranty is a joke; it is just a come-on designed to deliver a false sense of security that Maytag will indeed stand behind their worthless products when in fact they wont. I am so disgusted with them.

I just bought this refrigerator a bit more than 2 years ago. I have to change electronic module for $300 CAD including labor. Home Depot advised me to contact directly Maytag and to express my dissatisfaction about this unreliable product.

We purchased a front loading Maytag washer in January of 2011. We purchased an extended service plan in January of this year. I noticed a very loud noise and inappropriate operation during the spin cycle. I called the service plan, who contacted a repair service to come out and check my machine. I was told that there was a major problem that would be very expensive to fix and that the Assurant company would contact me in a few days. The company called and said that they would give me 75% of the value of the machine ($650) because fixing it was not economically feasible. I said that I did not want the money; I wanted the repair that I was guaranteed by my service contract. They referred me to the small print on the back of the sales letter. When I asked about any manufacturers warranty from Maytag (the washer was less than 2 years old), I was told that they had nothing to do with the manufacturer and I had to take that up with them. When I tried to call Maytag, they were decidedly unhelpful and referred me back to Assurant.There are several issues related to this event that I wish to complain about: 1) How dare a major company sell a thousand-dollar appliance that becomes unrepairable in less than 2 years and take no responsibility for the breakdown? There was obviously a defect in the machine that took over a year to show up (we are a household of 2 adults and did not overuse the machine). 2) How could a service contract issued under the Maytag name not be aware of parts covered by the manufacturer? 3) Should not the buyer of a service contract bearing the Maytag name be informed that it is not Maytag (the manufacturer) that is guaranteeing the product, but a third party?4) Should not the seller of a service contract be required to display the terms of the contract in a prominent place? The sales letter specifically states Repair or replace - If we cant repair your appliance due to a mechanical or or electrical breakdown, well replace it. The limits of coverage are in fact given in small print at the back of the letter and are on the contract, but this contradicts what is displayed prominently on the promotion letter. This is false advertising and should not be tolerated.

Bravos mct. Unbelievable, this washing machine is terrible, no water. The water level doesnt even cover 6 items. Have to wash triple the loads of my old washer just to get the clothes clean. I have to go to the laundromat twice a month. I shouldnt have to do that. Almost want to fill the washer with water, but dont know what will happen. Very unsatisfied with this washer.

This washing machine is TERRIBLE! If I could give it zero stars I would. It broke right after the first year and has been nothing but trouble since. Agitators has been replaced twice. Clothes do not get clean. Do not buy this machine. When I contacted Maytag with my initial complaints they were not helpful. Please save yourself the trouble and buy a different brand machine.

I have a two year old version of this dishwasher (MDB894995BB3) and now the start and cancel light on the control panel stopped working. I now see that this is a common theme with this model and I feel it is their obligation to repair these units with permanent fix and not the same thing that will fail again. I have 3 different Maytag appliances all bought 2 years ago from Home Depot and they are all broken. I will never buy a Maytag product again. I might replace this dishwasher as I know it will fail again. 2 years on a dishwasher is a complete failure. Unreliable Junk. Do not buy Maytag.

Buy this washer! It has the best features! No matter what the setting, your clothes will come out as dirty as you put them in, only with even more odor! I just cannot believe how many different settings they managed to program into this washer, each one delivering the same miserable results. I am so happy that I spent so much money on a washing machine, that in some cases, doesnt even get my clothes wet. Truly amazing technology!

My husband and I bought a Maytag dishwasher, Stove and Fridge. We were very reluctant because at our prior home we had Maytag appliances and they kept going out. Against our better judgement when we moved into our new home we decided to go with Maytag once again. First the dishwasher front panel stopped working. We had it replaced and it cost over 250.00 with replacement part and labor. Not a week later went by when our Fridge went out, that cost us another 300.00 plus to fix. Keep in mind we had only had these appliances for about 14 months. Less than a year of replacing the dishwasher panel it has gone out again. This is very frustrating and expensive. I dont usually write comments, but felt the public needed to know that Maytag has poorly made appliances. I recommend you spend the extra couple of hundred bucks and buy the better brands and warranties. Thank you.

I purchased a dishwasher and stove from Home Depot. Stove has already been replaced twice because of faulty manufacturing and now the dishwasher, after 1 1/2 years no longer works due to the control panel. I called a repair representative of Whirlpool/Maytag and explained the circumstances. Their own customer service people indicate that it is cheaper to replace a product then it is to repair it. Shame on Maytag and Whirlpool that they move their companies to countries outside of the United States and they no longer stand behind their product. Shame on them that what use to be the best product around is no longer worth paper you print on. I will no longer purchase any product from Maytag, Whirlpool or Home Depot since they all seem to line their pockets from products they know wont last. One mouth is worth a thousand complaints and I plan on screaming from the rooftops!

We bought ALL new Maytag appliances for our home when we rebuilt after it was destroyed by Hurricane Katrina in 2005. We got the top of the line of every appliance. Our Maytag dryer model MDE2706AYW has broke for the 2nd time and cost to repair this time forces me to replace it. The dryer felts, idler pulley and belt went out several weeks ago. Used it about a week and the drum quit turning. The repair tech said the aluminum pulley for the belt on the motor is broke. The pulley is not serviced/available and you have to buy a new motor assembly. This puts repair price on up there where replacing the dryer is the only option. We are going shopping for a new dryer today. It wont be a Maytag.2 years ago, our Maytag washer broke. The repair tech said the transmission went out and it would cost less to replace the washer than to try and repair the Maytag washer. We bought a new washer, different brand. About 3 years ago, we had to have our Maytag dishwasher control panel replaced and 2 months later the pump housing broke. Repair tech said cost more to repair than new. Replaced with different brand.Shortly out of warranty, our Maytag Microwave broke. Everything worked except it would not heat anything. The repair tech said cost more to fix than new. Replaced with different brand. All we have left is the refrigerator which has had 2 expensive repairs done on it and the stove which has had the control board and several heating elements changed. I will never buy another Maytag product.

DO NOT BUY THIS MAYTAG REFRIGERATOR. Purchased 9-30-19. Delivered 10-4-19. 12-9-19 - Not Cooling, Called Whirlpool on hold for exactly 1 hour. 12-11-19 - Repair service here - ordered new Control Panel. 12-17-19 - New Control Panel Replaced. 1-6-20 - Freezer is not freezing. Control Panel going up and down and blinking constantly. Called Whirlpool - on hold for exactly 1 hour. They called service repair. 1-8-20 - Service Repair here and ordered 2 thermostats: 1 for freezer and 1 for refrigerator. 1-15-20 - Service Repair here to install 2 thermostats - At this time I purchased the extended warranty for $119.30 for 3 years.3-1-21 - Control Panel completely went out again. I called Whirlpool - on hold exactly 1 hour before they answer phone. I am so pissed. They call Service Repair. 3-3-21 - Service Repair here. They order new Control Panel. States these panels are continuously going out and they are having to replace them everywhere. 3-12-21 - I called Service Repair since we havent heard anything. ETA on control panel from Whirlpool is not scheduled until 3-19. I am really pissed by now.In the meantime I have been on hold with Whirlpool for 47 minutes. At exactly 1 hour being on hold, they answer my call. Im told I have to wait. There is nothing they can do. I told her we were buying ice every other day at $10.07 for 2 20# bags and they wont replace money. Told me to throw my items away and they would replace all the food for $250.00 one time during the 3 year contract period. The service is Customer service on their contract is terrible. Waiting for parts is even worse. This is a piece of crap appliance and we will never buy another Maytag.

Hello, My recently purchased dishwasher has leaked water within less than half an hour of the fifth time to be used and showed error: F8E4, dishwasher model and SN are: Model: MDB4949SKZ. Serial # : FA3003347. Registered: 09/11/2021, Ive been calling Home Depot who in turn asked the installer to check the connection, and the latter advised and reported its a manufacturer issue. And calling Maytag for several times but no response or action. On-line service scheduling of Maytag is not working!!! And the live chat is not helping, as well. Now my dishwasher is not working since more than two weeks, knowing that it has been installed only a month ago.

I purchased Model #MGR7661XB (Gas Cooktop and Oven) in November 2009. From the very beginning, we realized it was a mistake and looking back, we should have sent it back.The finish, both on the stove as well as the burner racks (the removable grate that the pan sits on when cooking) has some sort of coating that instead of repelling grease and food seems instead to actually attract it. Any hot liquid or grease actually seems to melt into the finish and becomes impossible to remove. Essentially, our stove was ruined within the first week. We have even tried putting a scouring pad on a wooden spoon and scrub with as much force as we can muster - to no effect. Short of using a putty knife, and completely destroying the finish, I cant think of any way to resolve it.As for Self-Cleaning ... yeah, right. Use for entertainment purposes only. It doesnt clean at all.The latest issue is now the oven lights about 20% of the time. The broiler still works and we have discovered that we can trick the stove by allowing the broiler to heat up the stove to about 200 degrees first - then, when the oven is already hot, the oven part will ignite.Speaking of igniting ... from the beginning, this stove has the loudest ignition system I have ever heard. You can hear it ignite click/pop from two rooms away and the oven cycles on/off every 10 min. or so. It is very annoying.All I can say is, never again will I buy another Maytag. This was supposed to be the upgraded sealed burner model (which also is impossible to clean). This stove is only 4 years old but it was a mistake from the beginning. Like I said, I should have returned it after the first week.

This is the absolutely worse washer I have ever owned! My clothes actually come out dirtier after they are washed. It leaves white stains on clothes that I have to scrub out by hand. Maytag you should be ashamed of yourselves for coming out with a washer like this. It takes me 2 or 3 times to wash clothes and I have to use the power wash, extra rinse, and maximum clean setting to even come close to cleaning. It is cheaper to take my clothes to the dry cleaner now than use the washer. I called Maytag numerous times, and they said that they will charge for a service call unless there is actually a mechanical issues. They will not honor repairing the machine if it does not wash clean. I will definitely NOT recommend this washer.

We bought commercial Maytag washer & dryer Oct 20th 2020. Very expensive ones. Oct 13 2021 they stopped working so had it checked. The shifter on washer went out & dryer blower is not working really!!!! Not even a year! Been without washer & dryer for 1 month because they didn’t have availability & now have to order parts another 2 weeks!! Never buying this product again!! Don’t buy Maytag!

I had the exact same experience as the Tampa person with my Maytag dishwasher (Model: MDBTT60AWW). It was not cleaning the dishes, even when I thoroughly rinsed them. Plus, it started leaking midway through the cycle. Since the warranty was expired, I purchased an extended warranty in July 2012 for $296 (yes, in hindsight, I should have just bought a new appliance, not Maytag). I had 3 visits from 2 different technicians, both telling me the dishwasher did not leak. One telling me I was using the wrong kind of detergent and thats why dishes werent getting cleaned. The other telling me that there were too much suds and that could cause it to leak. So, I should pour a tablespoon of cooking oil (yes, cooking oil) in the dishwasher when it starts leaking and that will cut down the suds. I dont think so!Then, I found out a couple of weeks ago that this model was under a recall since 2010, not related to the leak at all. Yet, Maytag still sold me the extended warranty (wheres the ethics of that?). I requested a pro-rated refund of the balance on the warranty - and wouldnt you know that with the technicians service calls, the amount of time used on the warranty (6 months) plus an admin fee - I have used $296.48 of the warranty amount. It is almost to the exact penny of what I originally paid, so I will not be receiving any refund. They are only giving me a debit card of $150 or $250 once I buy a new Maytag to replace the recalled model. I do not want to continue down this frustrating path known as Maytag appliances.

I have had my Maytag set for shy of 2 full years, of actual usage time, that is. My dryer seems to be functioning normally, minus an occasional lengthy cycle time, even after the clothes are dry. The washer however, is sitting in my garage now. F51 error code, which online told me the rotary position sensor was the issue. Yes, I was told by an A&E repairman, who was at the house for an unrelated repair, that it was the bearing that was bad. When he showed me what I was looking for, there was the bearing laying in the clear plastic housing, in the underside of the washer. Its going to cost around $350.00 to get the part, if it can be found, and the service call. No, not really worth wasting more money on it. I am very unsatisfied with this unit. With 4 kids and 2 adults at home, I expected much more from the Maytag name.

We purchased a bottom freezer refrigerator from the Home Depot in 2013 and I am sorry to say this refrigerator does not deserve any stars. Immediately after the warranty was up our refrigerator started leaking all over the floor. The drain clogged and freezes up on the bottom under the freezer. When it becomes full, it leaks all over my hardwood floor. I have now become a slave to this refrigerator. Each week I have to open the freezer and get down on my hands and knees to break up the ice, scoop it out, toss it in the sink. I have spread the word and I hope anyone who reads this does as well. Never buy a Maytag product because not only do they make defective products, they wont own up to it and recall it.

Fire Hazard - poorly designed with vent at bottom of oven, Warped Drawer and Melted cabinet surface. Nowhere in the install instructions does it say not to mount above drawers. Whirlpool tried to blame dealer. Buyer beware.

If you are considering this product...RUN AS FAST AS YOU CAN!! This is the biggest piece of junk Ive ever owned!! I would be more than happy to take back my 20+ year old washer over this JUNK!! It is 2-2 1/2 years old tops. I cannot count how many times my husband has already had to repair this garbage!!! I will NEVER purchase another Maytag appliance! My stainless steel dishwasher isnt any better!!

It has never failed me and I cant remember when we purchased it. When I grew up, my Mother only used Maytag Washer and Dryer. When I married (almost 50 years ago), I purchased a Maytag Washer and Dryer and have never regretted it.

I hate my new Maytag washer and wish I had never purchased it. Theres no way to control the water level in it, and on sensor mode, the clothes are barely wet and rubbing against each other creating wear. Things come out with soap stains and twisted up so tight that I dont believe water got close enough to the dirt to carry it away. Dont waste your money.

Bought Maytag dishwasher model number MDB894995BB3 serial # F41103073. About 2 months out of warranty the control panel went bad. Contacted Maytag. After quite some time they agreed to pay for parts. After some more conversation they also agreed to pay service and labor. This was on the first day of August and Maytag scheduled a repairman for the sixth of August. When he arrived spent five minutes and said he had to order parts. The control panel I had already told them was bad. Now here I sit waiting for part to arrive. No more Maytag or Whirlpool for me.

Purchased a Maytag Bravo Quiet Washing machine. Nice and big for our family and uses less water. Generally okay with it (occasionally need to rinse clothes again as they have streaks/spots after the hand-wash cycle due to low water feature). This year it started making a loud noise while spinning, obviously the bearing. Googled reviews on this washer, reviewers explained Maytag now owned by Whirlpool and not the quality it used to be. Called the repair line, Whirlpool refused to say whether or not this would be covered by the limited warranty, even though it is very clear which part is causing the problem. The only way they would tell is if someone came out, then we were charged $149 for 5 minutes of looking at the machine to be told it isnt covered. In the end we will order the part and fix it ourselves. We will remember not to buy Maytag again.

On May 23rd 2009, I bought a Maytag Dishwasher and paid $360 for it. Within the first year, the circuit board had to be replaced, then one year later, the same thing. On October 8th 2011, it appears that the same thing needs to be done. I spoke with the customer service and they will not pay for it. Clearly, this dishwasher has a history of being unreliable and should be covered or replaced. The internet is full of complaints against Maytag for this very same model. How is it that they have not reacted or invoked a recall? I had a similar incident two years earlier with a Whirlpool dishwasher; it turns out that they are the same company. I will never buy their product again!

It is quiet and cleans well but thats where it ends. We have had it a little over a year now, after just a few months it started leaking, fixed under warranty. Now one of the upper rack tracks is broken, it was held together with three very flimsy welds, hopefully will be getting it fixed soon. We are going to wait and see what other kind of repair it will need, I think we would have been better off to just buy a cheap dishwasher!

Bought the Model MZD2766GEW and the MSD2454GRW side by side models of the Maytag side by side and the wide side by side from Home Depot in the year 2002 replacement appliances after a fire. For both units I paid $2526.92 dollars plus tax to put one in my kitchen and one in my basement. I was told by a plumber Maytag was the best, buy Maytag. It seems like from day one things went wrong. The ice maker kept building ice in the bottom of both freezers. The ice maker never worked right and would build up so much ice in the dispensing area, you would open the door and ice would fall all over the floor and you would have to take a knife to the shoot of the ice maker to unclog it. The drawers would freeze, the vegetables and anything in them, you had to keep the refrigerator temp to Zero and things would still freeze. Water eventually would leak all over the floor and I couldnt figure out where it was coming from. The freezers on the left but then water seem to be running to the right and out the refrigerator part. I couldnt afford to call anybody and the warranty was running out. I had 2 year parts and one year labor but at the time couldnt afford the service call charge. Eventually I was sent a recall notice for a compressor or such. I thought, Hurray, It will be fixed. Not at all. He replaced both those parts on both refrigerators and after he left it started leaking again. I called Maytag and they said, did he replace the part that was recalled? I said yes and they said They were not obligated to pay for anything past the recall. I should call and have the units serviced by a technician at my cost. If he says its the recall piece again, to call them back. Again I had no money to call a technician right away but when I did, he came to the house, told me it wasnt the recall and claimed to fix some kind of defrost sensor which cost $180.00 for the parts plus labor, plus service call and this had been a different technician than the first. He left and the problem continued to leak, freeze etc. In fact it seemed worse. I gave up calling and decided to deal with it hoping one day to replace but money problems happen and it is now 2014 I never could afford new refrigerators and have had to put up with the leak for all these years and continue to pick up and replace soaked towels everyday. In 2005 I disabled the ice maker which helped when I opened the door since ice doesnt fall out but both Refrigerators continue to make thick sheets of ice on the bottom and food is frozen into it so I cant use the bottom and when the buildup gets so bad it takes 2 days to defrost by shutting the entire unit off. All I can do is put my food in one freezer and refrigerator while the other defrosts. I also have turned the downstairs one off completely. Now as a second refrigerator I just dont trust keeping it on leaking also. I bought these units after a whole house fire and the last thing I want is another fire because Maytag just doesnt care but I cant afford new Refrigerators because these repairman and Maytag cant figure out whats wrong and fix the problem with this dangerous feature and I call it that because it seems to come with most of their units from when I bought the unit till now.12 years later people are still having the same problem with the same and copy cat units. Maytag, a plea goes out to you to recall and repair these units. The original recall did not work and like me a lot of people need to be redeemed for what you left go on and a lot of repairmen are ripping off people calling this problem what its not and stealing our money when you know what the problem is and can fix it. My plea is recall this problem or be responsible before God or who you believe in for letting it go on so long and the damage it may cost people. Maytag, people use to love you but youve ripped our hearts out and it will cost you in the long run.

I purchased a new Maytag refrigerator on September 21, 2007. The refrigerator compressor went out on July 19, 2011, three years and ten months. The repairman said that the compressor developed a pin hole leak and all the freon leaked out. The repair cost appear to be around $300 when completed, hopefully. What a crappy refrigerator. It seems that this is a regular problem with all types of Maytag appliances. Maytag is no longer a premium appliance. Stay clear from purchasing one!

I purchased the Neptune washer and dryer from Home Depot in Covina, California. I am very upset that I cannot get my clothes to smell clean! I have tried every cleaner possible to no avail! What do I do? I cannot buy new ones; theyre not that old. Each is a frontload washer and dryer. Now what!

We lost our home in a tornado in 2005 and had to buy all new appliances. So, I bought a Maytag Neptune front load washer and dryer. It was my 1st ever. I will never buy another Maytag appliance again. Just at the end of the 5th year going into the 6th year, the bearings started to go. So, I checked with the place where we bought it and was told how expensive it would be to fix. It was anywhere between $500.00 and $700.00. Well, thats crazy. I therefore e-mailed Maytag numerous times and was thanked for my complaint. But they offered no help with this matter. If they dont back their stuff at all, why would I want to buy their stuff? They could have at least offered to help with it. There are only 2 people living in this house and there is no excuse why that washer should start failing already. If I thought it was worth it, I would load it up and drop it off at a Maytag store and leave it there. It still runs. But it makes an awful noise and we are just waiting for it to crap out. I am going to try to sell it for as much as I can get out of it, hopefully before it completely stops. Maybe some fix-it guy would want it. Well tell him whats wrong and they can fix it and sell it to some other poor person. I lost my job in January. Therefore, I cant afford that much to fix it. So, I will now have to try to find something used, because Maytag does not back their stuff. I would rate this machine lower if I could, but that wasnt an option.

I purchased a Maytag refrigerator back in 2005; right around the time Whirlpool was making a play for Maytag. What a mistake! I had previously owned a GE that lasted 19 years! I even selected a model that did not have any ice in door or water in door that are prone to problems. In the 8 years I owned it, I had a serviceman to my place at least 4 times and dumped around $600 into it! Today the final straw... the compressor went! I will NEVER buy a Maytag again!

I bought my Maytag dishwasher MDB7749SBM0 three years ago. After it was in one month it already needed a service call. It needed a control panel. Out of the dishwasher 4 weeks because this happened over Thanksgiving. Two months later it stopped working and needed another service call. Technician was inexperienced and another one had to be called. Out of the dishwasher 3 weeks. At this time, and because of the expense of the machine, I purchased an extended warranty. This was control panel number two. Not long after, the heating element had to be replaced. Two weeks without the dishwasher. Now, my dishwasher stopped working again and it needs a new control panel. The technician is rude but did offer the information that the moisture ruins the control panels. IT IS A DISHWASHER!!! IT USES WATER!!! I only run the dishwasher twice per week so I cant imagine how poorly it would hold up if it was run more often. I am on my third week without the dishwasher because the part is on back-order! No one can tell us when it will be in. I bought a Maytag because I thought they had the appliance market under control. MY MISTAKE! I am very angry.

Our prior fridge died on a hot long weekend in July 2020. Desperate for a fridge, I ordered any fridge that could be delivered the same day. Received a Maytag which totally died 3 months later! Now I am waiting for a part (which apparently the Manufacturer has 100 in their inventory but havent distributed them to the source that ordered them). This is just the worst service I have ever experienced with an appliance. As so many people have said, I should have waited and ordered a European appliance. They are built beyond perfection and have excellent service.

I have never owned a Maytag in my life but was told it was the best on the market. That is so wrong. I purchased my Maytag Bravos washer and it has been a nightmare. Never again will I buy a Maytag. I have replaced two belts. It never spins the clothes out. Always have to restart it to respin. It turns off in the middle of the cycles. It will take hours and hours to do one load. At this time it just puts up the minutes and counts them down...does nothing. I am just fed up with this washer. I also bought a Maytag Centennial Commercial dryer. I have replaced a belt once. I would highly recommend not buying the Maytag Bravos washer. Save yourself the headache.

The washer stopped and displayed F51. It had that growling, horrible sound like it was dying. After restarting and trying everything, including going back to Lowes to see if a serviceman could fix it, with no luck, and father reading all the reviews on the F51 error and all of the displeased customers we divided after two years on a $900.00 machine, we would tear it apart and fix it ourselves! If possible and if not, what are we losing? Nothing! What we found was clothing between the outer casing and the drum preventing it from spinning. Unfortunately, we did not know how to get to them. With a lot of effort, we got the leggings out that was causing the drum not to spin. I am sure there is a lot more socks and a pair of fairy wings that I never found after Halloween in there. If there is anyone out there who knows how to get the outer casing off of the drum, please let me know. After removing the tights, I no longer have the error code F51 and my washer now works. I just wanted everyone with F51 error code to know it goes away after removing the clothing that gets stuck between the drum and the outer plastic casing around the drum.

Replaced an old Glenwood gas stove with this Consumer reports top rated Maytag. The boiler doesn’t work as well as we’d like, but after more than 20 years, no major issues. My wife & I both cook, & as with most things, I’m happier with it than she is.

We purchased a Maytag Dryer with the lint vent on top on March 21, 2014 from ABC Warehouse in Ann Arbor, MI. Whoever engineered this does not dry clothes. Trust me, this will be the last Maytag I buy. There is lint seeping out of the top and when you clean it the lint gets all over the place therefore, my laundry room is always full of dust.

My dishwasher was bought December 2013. The control panel just started going crazy and cant control anything. Unless you have bought extended warranty Maytag isnt doing anything. This is obviously a manufacture defect and no one is doing anything about it. Will no longer buy Maytag products if they cant stand behind their product.

Refrigerator 1F122269VEM7 not making ice, shelves broke, freezer drawers stuck, and motor running like an automobile. Refrigerator only 2 years old. Paid 4000 dollars and this is not acceptable. Reviews online very disappointing. Other reviews on this product not good. People having all kinds of products with not resolve.

We purchased a Maytag dishwasher at Home Depot in White Bear, MN in November of 2011. The dishwasher just quit running last week and the repair person told us the control board needs replacement. We will have the control panel replaced but have determined this machine is of very poor quality and will never buy a Maytag appliance again.

One time at around yr 2 of our 10 yr warranty the repair guy removed my agitator, spline gone. Couldn’t find one anywhere! After a month of using a laundromat, I called the company in Montreal and they had the new agitator in my post office in 4 days. I am unable to wash anything that puts the Bravo washer out of balance ie: towels. The sides are busting out on the machine!! We have only had it 4 years so far. Not impressed! Does the warranty cover busting out sides? As it is a major part of the structure of the machine.

I thought I was nuts - only 2 of water in a full machine of bedding or clothes. I agree with all the other one star remarks - clothes still dirty, still dry, hardly any water and if you use the bedding selection, it takes nearly 2 hours to wash a load and then it doesnt spin dry so you have to rinse and spin again. Very disappointed with the machine. Yes - class action lawsuit? How do we do this.

Maytag dishwasher from Home Depot, model MDB7749SBM1. Bought it last May from Home Depot - in a little more than one year it has already needed 2 repairs to the control panel. We are having a lot of problems finding someone to come and repair it. We want our money back. This is a piece of junk!

Maytag Bravos XL HE MVWB725BW. Washer was fantastic at first. Then about at 14 months old, the spin cycle starting making loud noises. Called Maytag, they promptly dispatched a repair service. The estimate to fix the washer was $531. The repair man stated Maytag does NOT seal the bearings from the factory. They only rely on a rubber washer, poor design. Maytag was unwilling to help with a washer with their name on it that failed at 14 months in any shape or fashion. She mentioned that Maytag has a 2-10 warranty on the motor only (which is non-existent, its electromagnetic). This will be the last Maytag that I ever intend to purchase.

Brand new top of the line top loader washer. Lid locked mid cycle and couldn’t open it. Called Maytag. Sent a repairman out to fix. Three trips later, 5 parts, and over four months later, still broken. Unable to use washing machine. Been going to laundromat to do laundry. When speaking with Maytag, all you get is a sorry. Now I’m waiting on another part and then schedule another appointment to have guy come install. Maytag would rather replace every part, one at a time, than send a new washer. It is beyond ridiculous for a new washer to have to have all of its parts replaced. It’s a hunk of junk and Maytag will not stand by their product. Worthless company. Will NEVER buy another product from them. Their washer and their service is so far below standards, it’s criminal.

We bought a Maytag refrigerator (single-door) with a top-loading freezer that failed after four years. The freezer began to ice up and two repairmen from the company that does the extended warranty repairs in the Ottawa area were unable to figure out the problem. After the second visit, the freezer iced up again and the thermostat appeared to be failing. Even though we had an extended warranty, we just gave up and went to a different dealer to buy a new refrigerator that could be delivered within three days - and it wasnt a Maytag or any other of Whirlpools brands. If youre thinking of buying a Maytag refrigerator, you should reconsider. In fact, you should twice before buying anything made by Whirlpool.

We bought a Maytag Neptune Washer and dryer package from Home Depot in 2004 and had nothing but problems ever since. Such things as washer had mold constantly. Also, clothes seemed to have a foul odor after washing. The dryer always seemed to have to be ran twice to get clothes dry.

We are an extra-large family, and required an extra-large washing machine to handle our needs efficiently. We thought paying quite a bit more for the reliable Maytag brand name would be a good investment and worth it over the years... HA!!!! The Bravos XL model has turned out to be a major disappointment! It gives no manual control over the water level and you can actually have things come out of a load dry! The loads continually become unbalanced. Clothing is continually damaged - rips, tears, shreds. Wrinkles everything... even jeans?! Even with proper amount of detergent use and frequent affresh tab cleanings, the clean washer reminder light repeatedly comes on. It leaks from the bottom, although we cannot determine why or exactly where the leak is originating! It is a seriously frustrating, substandard product, and I cannot believe Maytag (and Sears, where we bought it) is continuing to sell this machine (and may I add at a crazy high price)! Both of these companies should be ashamed of themselves for peddling such poor quality washers and leaving their customers so dissatisfied! Stay clear of the Bravos XL!

Have a Bravo Quiet Series 300, does not clean clothes because on not enough water to wash with. Have to set it on Bulk to have it clean good enough. The way it agitate and rotate the clothes turns the wash into knotted pretzels (this also makes it harder to clean the clothes) which in turn makes the spin cycle vibrate badly. Cannot put wash in and leave because of this.

Machine is very loud. Clothes do not feel completely clean when wash cycle has finished. I have a sense that not all soap has been removed. Dark clothes have streaks of white residue. Must turn clothes inside out before washing. Very disappointed.

First bought a nice looking Samsung. Didn’t last 6 months. Upgraded to a nice Maytag with steam and have never regretted it. It’s been years of worry free and trouble free use. My Samsung dryer is on the way out the door and to be replaced with a Maytag too.

I bought a Maytag washer and dryer unit from Lowes 3 years ago. The idler pulley failed causing a squealing noise every time we turned it on. It had to be replaced along with a new belt. The washer failed to work shortly after that. It had error codes that Maytag could not give me information about. These were both higher grade commercial units. We hoped they would last longer than 3 years without having major repairs. We also have had to install two lid switches for the washer in that same time span. Quality has been very poor and customer service has been worse. I will never buy another one of their products again.

I purchased my Maytag Centennial Commercial Technology MVWC200XW in May 2012. This is the second time in almost 3 years that it breaks down. The basket decided to drop today and by the time I realized that it did, my whole bathroom had flooded, the water spread down the hall into my spare bedroom and soaked through the floor, also flooding my basement. I called customer service. They are sending a repair man next week, but as for all my ceramic tiles that are now cracked in my bathroom and my hardwood in the hall and bedroom that is full of water and are lifting off the ground. Its my responsibility to call my insurances to fix it. Yet it was their washing machine that caused the damage in the first place. When I purchased the washer I didnt expect to have to repair it every year. Not impressed! I do not recommend this washer.

Like many of the other complaints, control panel lights up but dishwasher will not start. It has had minimal use and is less than two years old. For a product purchased for around $800, it should have lasted far longer. Repairs will cost close to the cost of replacing entire unit. Do not buy Maytag. Their reputation is ruined in my eyes.

I purchased a Maytag refrigerator (MBR2258XES4) from Home Depot in 2012. I bought a five year extended warranty. It started leaking at the bottom. Repairmen said defrost drain clogged not covered! Cost: $180. DO NOT BUY MAYTAG, N.E.W. (Asurion Co.) warranties or Home Depot appliances! This is text book deceptive advertising. At no time did Home Depot associates in Kitchen and Bath departments say that this common design flaw existed and that it was not covered under the N.E.W. Asurion warranty which cost me an an additional $150.00! I am interested in joining a class action lawsuit against Home Depot and Asurion Co (N.E.W.) warranties.

I totally understand the technology age. We need to move forward as a country and keep up with modern technology. But somebody please tell me why this means companies have the right to not stand by their products? Why do consumers have to pay the price for bad products and companies leaving us high & dry? My husband & I were excited to redo our kitchen. We bought all new appliances in November 2011 - all Maytag. In December 2012 (13 months after we bought them), we started having issues with the oven. The oven would not maintain the proper temperature. We called a service man in January 2013. He deduced it was the computer board so he replaced it. Cost to us - $350 (including service call and labor). Now, less than 2 months later, the same problem. Maytag, Whirlpool, Kenmore - whatever company you are now - rest assured, you will not survive if you continue to produce shoddy products and refuse to back them up. The service man is to stop by again tomorrow. I refuse to keep plugging money into a product only 15 months old. I will not buy another product from you again. I just hope the dishwasher, microwave and fridge make it to at least 5 years old. Isnt this funny? My grandma has a Maytag washer & dryer - 35 years old. You sure cant say positive things about your products today. Good luck to your future - youll need it.

In the winter of 2007, we remodeled our kitchen and bought all new Maytag appliances. They cost a little more but we felt that we were getting a good quality product. Within months, the handle on the freezer became loose and I had to call for a repairman to tighten it. He told me we should buy the extended warranty because only a trained repairman could fix the handle. That turned out to be untrue thankfully because if it was true, I would have to call for repair at least once a month. The handle is constantly coming loose. A few months later, the microwave would turn on when the door was closed. I called repair as it was still under warranty. After he removed and replaced the door, I was told that we have to be careful when we close the microwave. There was nothing he could do to stop the problem. Approximately three years after we purchased the appliances, we had a problem with the dishwasher. We could only use one function; the others would not work. We were told by the technician that we got water into the door where the controls are and ruined the motherboard. I never heard anything so absurd. I have had a dishwasher in the same place for 25 years with no mishap. The cost of repair was $800. A few months later, we had a problem with the large burner on our cooktop. The outer coils heat up but the inner coils do not. I have yet to call for repair because I do not trust Maytag. Now, our microwave does not work. My husband used it to make popcorn with no problem. A little while later, I tried to heat a cup of coffee and it would not heat. The keypad works, the light comes on in the microwave but the motor does not run. Needless to say, we are very unhappy and will never buy another Maytag appliance. I wish I would have read the reviews before we purchased the appliances. Two of our friends had their kitchens remodeled at the same time we did and they have not had any problems with their appliances. But they didnt buy Maytag. I guess thats why.

Purchase washer and dryer January 26th, had delivered said February 2nd. Had a horrible delivery service, delivery men were very rude and scratched the dryer. Washer never worked correctly, called and had exchange set up for February 9. Washer was delivered on February 9 and again we had a horrible experience with the delivery drivers. They scratched the washer. The owner of the delivery company came to our home making sure everything was correct. Washer worked well for two and a half weeks. Then I noticed the water was slowing down when it was filling. Then this morning the washer completely stopped filling. We called Maytag and they told us we could not get anybody here until next Saturday. They were rude on the phone. We then called Home Depot where we purchased it and said we want to return the washer and dryer. They said we cannot return it. We are stuck with it. Now weve been arguing with Home Depot and Maytag all morning trying to get someone to my home to get the washer fixed. This set cost $1,400 and Maytag is not supporting us on selling us 2 lemon washing machines. We are stuck because we cant return them or exchange them. Home Depot gave us an option to exchange for a lesser model that they have in stock. When you read the reviews for that model the reviews are terrible. I would highly recommend that you do not purchase a Maytag or Whirlpool product. Their company does not stand behind their products or their workmanship. If I had the opportunity I would return these to the store. But it has been over 30 days and I believe that is not an option. Stuck with a lemon. Very sad that customer service is so crappy on an American-made product.

We were replacing a 4 year old Whirlpool Duet washer (bought on recommendation from sister-in-law) that needed the third repair and was putting holes in our clothes. We had purchased the warranty (which we had never done before) so Lowes gave us the choice of machines and we decided to go with the Maytag Bravos. Lo and behold, were still getting holes in clothes. Several repairman told us the issue is common and is caused by the force of the water flowing into the machines plus the rapid spin cycle which pushes the clothes through the punched holes in the tub and the clothes catch on the metal on opposite side of the tub. Turns out sister-in-law had the same problem with her Duet and (not knowing I bought the Bravos and had the same issues) bought the Bravos and also is still getting holes. So I know its not just me.We also have problem with the machine not putting in enough water so clothes do not come out clean. In fact, a lot of stuff comes out with areas that havent even gotten wet during the wash cycle. I just want an old fashioned machine with an agitator that fills the machine fully, washes my clothes and doesnt put holes in them.

Maytag washer MVWC565FW - Clothes do not wash. They just get pushed around and the soap scum is left on the clothes even with the water at the highest level. I bought the washer override lid switch at a appliance parts store just to observe the washer cycles. The washer did not wash the clothes. I took the washer back. I like Maytag products but this washer has to be engineered.

I called Sears to have a simple repair done to my Neptune washer and received a quote for $800.00++. They gave us a coupon to get a new washer at Sears and we did. Last week my dryer broke and I looked the repair up on Youtube. It looked real simple. A quote for $270 was given to us. Again a coupon if we wanted to buy new. It seems to me Sears jacks the price up on its parts and labor in order to push the customer to buy new. So far its worked for them and Im sure everyone else as well. Its not going to work out for Sears this time. Im no longer doing business with them and I will do the repair myself. I still got stuck with the service call but that will end as well going forward because I know now what the game is. Shame on you Sears. Double thumbs down for my Maytag Neptune washer and dryers.

I have NEVER written a review however I am compelled to write up and if I can save at least 1 family from making the mistake I did then my review will be worth it so just before Christmas last year I treated myself to a new washer. I looked at so many. Only 2 things on my wish list were 1) American Made and 2) have a large capacity for blankets and bedding. Well, I was so excited about my Maytag Bravos XL Washer but my excitement didnt last long. 4. There is a major design flaw in this machine. I have given it plenty of time and have tried to talk myself to liking it but when you have to wash the white loads at least 3 times to get them clean and still not getting the results expected then its time to admit to yourself that I made a mistake.The large capacity drum is an irrelevant because once the clothes are wet they become too heavy for the drum base to actually agitate the clothes. What ends up actually happening is your wet clothes sit in a pile. The user tends to scale the loads back to help the machine. The above problem is partly due to the fact that the machine NEVER fills up the drum with enough water to submerge the clothes where perhaps they would be able to move freely with the base agitator and the drum rotating. This model was marketed as water conserving however we find ourselves washing loads 2-4 times to achieve the desired outcome. Conserving water at this point is a joke... we end up using more water and energy to get a load of clothes clean.Bleach dispenser does not empty completely during the white cycle even when less than recommended measurements are used. If a load of whites needs to be washed we have to wash with bleach on the 1st go, and then 2 more cycles without bleach. Otherwise anything washed after the whites gets spots of bleach on them. For these and many more reasons this machine should NOT be on the market and especially not for over $800 USD! And I would not want this product to represent US production. It does not deliver on any of its selling points and is overpriced.