Maytag topwasher 2011 model MVWB300WQ2, SERIAL C11271134 - Im from the old school, expecting to get my money worth. I purchased a Maytag Bravos automatic washer in 2011, now less than 5 years later, it has a very loud knocking noise during the draining and spin cycles.

I am writing for your assistance with an ongoing problem that I am having with my Maytag Series 2000 front-loading clothes washing machine. I am, frankly, astonished and frustrated beyond any means of coping with the response I have gotten from Maytag about the lemon washing machine that was sold to me. As I have never before had any sort of reason to complain about any major appliance purchase (nor about any car or house purchase), I’m not yet sure of what avenues are available to me. It seems prudent to inquire of your office before getting a private attorney to help me with this. The following is my situation:First of all, I am asking for a replacement washing machine. I am clearly saddled with a lemon.On or around December 2010, we purchased the Maytag Series 2000 washing machine from Cedar Appliance of Medford, MA. Within the first several months, the washer started ripping, shredding, and putting holes in our clothes. This did not happen during every wash cycle, just sometimes. At the time, we didn’t know if it was the washer or the (also new) Maytag dryer that was causing it. After living with this for some time, we decided to call Cedar Appliance for service. Cedar came out several times to look at the machines and they couldn’t tell what machine was causing the holes. Eventually, I started examining every article coming out of the washer to determine which machine was causing the problem. Over time and many visits later, Cedar Appliance referred us to L.A.R. Service of Wakefield MA, which they called Maytag service.L.A.R. Service came out and looked at it. They said that we were missing a part. They ordered the part and installed it and said everything should be fine. They also sold us an extended service contract. I am still having the exact same problem with the machine. Today I called L.A.R. and they told me that I had to call Cedar to get an authorization for service. I called Cedar and they told me to call Maytag. I called Maytag and after spending an inordinate amount of time recalling the details, the service representative told me that I could pay up front for an extended warranty and they would send someone out. I asked for a supervisor. I got Kitty. Kitty told me that Maytag would not replace my machine, which is clearly a lemon because I hadn’t yet had enough service done on it. I explained that I have spent hours calling for service, scheduling service, waiting for service, supervising service, and paying for service. She explained that on only one service call did they install new parts, so I needed more service. So, I should have demanded new parts on each of these service calls so that I would have earned some credibility for my lemon machine?The fact is that my family and I have lost hundreds of dollars on torn and ruined clothing caused by a new washing machine! After the boot was installed, or replaced (I’m not sure exactly what was done), we are experiencing the exact same problem. When the L.A.R. Service people left last time, they told me the problem was solved. It wasn’t. This is not normal. This is a lemon machine.Its one thing to have clothes destroyed, but what is extra frustrating is that I never know when the machine is going to destroy an article of clothing. This past Friday, we were preparing to go out of town for our daughter’s basketball tournament. I took the clothes out of the washer on Friday evening to discover that one of the blue uniforms was destroyed. There was no time to replace the uniform and my daughter was out of luck. This means that I cannot put an article of clothing into the washer that I absolutely have to have. I can’t live this way. This is a relatively new washer that should last 20 years. Right now, I can’t wash any important article of clothing. I’ve been told before that it was all set. Kitty has L.A.R. coming again this Wednesday to repair the machine. What am I supposed to do when it’s repaired? Put a uniform jersey in it? This is a very brief description of the experience I have had over the past 1.5 years with this new machine. The hours, money, disappointment, and utter frustration is more than I can describe in an email. I have attached three photos of recently destroyed items. Unfortunately, I threw away tens of items several months ago when L.A.R. fixed it.Is this unbelievable? Or are my expectations too high? Is this really what Maytag/Whirlpool has in mind for customer service? Is this really what they mean by standing behind their products? Why wouldn’t or why shouldn’t Maytag replace this machine? How much more time, money, and tears is a customer expected to spend and endure? How do I regain peace of mind and quality of running a household? Am I supposed to toss this machine and buy a new one? Believe me, that’s what I will have to do if I can’t get relief on this problem. There is no way that I can go many more months with this headache. In many ways, buying a brand new machine would be worth the peace of mind, but I am trying to make sure that my family, as consumers, are treated properly. It is also the principle of the thing. Please advise on any remedies available to me here in Massachusetts and please let me know what additional details should be provided and to whom.As an aside, Maytag/Whirlpool does not seem to be doing well with their reputation on the internet regarding customer service.

I give the Bravo T/L Washing machine and the Maytag company zero stars. I had to call for service 3 times within the last 22 months, twice for the electronic panel which needed to be changed, and the third time, it needing a new tub/drive shaft assembly at a cost of $405.27. I did receive a call from the Maytag customer service and all they would do is make a note of my complaint. I feel if you pay almost $1,000.00 for a machine it should work for more than 22 months. I believe Maytag manufactures an inferior product.Not only did it not last, my family and I found that the clothes didnt come out as clean as it should have, and sometimes, the towels would have a mildew smell to them after washing and drying. I assure you that I have read the enclosed instructions of how to use the machine, load the machine, and only used products designed for the machine

We purchased a gas range and over the range Maytag microwave a few years back and have had problem after problem with the microwave. Weve had 3-4, maybe more, repairman here and they replaced pretty much everything. Its been going for about a couple years now without a service call, but it went out again today. Very frustrating when you spend good money on junk. We are now to the point that we either replace it with another brand or we just put in a hood and have a microwave on the counter. Just so frustrating. I would not recommend Maytag over the range microwave to anyone!

The dishwasher stopped working. The lights on left side of control panel arent working; so, machine wont start. Then machine was purchased in January 2010 for $525 and not including installation. Kim says it will cost $129 for their repairman to come look at it. I wished I had read the list of complaints on your site first.

Im currently standing in front of my washing machine waiting for the 13-minute drain and spin cycle to finish because once again my load didnt drain and finish right. Except it has already been 40 minutes and it claims there is still 9 more left as it continues to sit there doing nothing while it hasnt even started spinning yet. It Sat on 13 minutes while sensing for over 5 minutes, then 12 for 10 minutes while doing nothing, then it changed to 11 minutes and made some weird noises but didnt actually do anything for 15 minutes, and now the timer randomly changed from 11 to 9 without any noises or movement happening and now continues to sit here.I stupidly thought I could spin my clothes real quick to throw them in the dryer before bed and now I stand here extremely tired and very irritated. I also have no doubt some of the clothes will have holes in them when theyre done because they always do, my family looks like were homeless and ratty half the time we get dressed now. Also it never deep cleans thoroughly even on the toughest settings, I swear our socks can be washed 3 times in a row after being soaked all day and still come out crusty or a lot of times the armpits of shirts will still smell or be ultra stained with deodorant marks still.This technology is almost too advanced and everything is decided by sensor, regardless of the registered functions on the buttons it will still do what it wants as the sensors see fit and run when they decide everything is perfect and ready, including taking 10 minutes just to unlock the lid when you pause a load cuase a small child may drown in the foot of water or a person may have their life completely altered by getting a little bit wet if the machine isnt completely drained and in pristine condition before you open the door. This machine is terrible. This company is terrible. And worst of all they drain your wallet for these horrible contraptions. I wish I could rate this 0 stars.

It is quiet and cleans well but thats where it ends. We have had it a little over a year now, after just a few months it started leaking, fixed under warranty. Now one of the upper rack tracks is broken, it was held together with three very flimsy welds, hopefully will be getting it fixed soon. We are going to wait and see what other kind of repair it will need, I think we would have been better off to just buy a cheap dishwasher!

We bought our Maytag Bravos washer and dryer 3 years ago. We bought the set from E-Z RENTALS in Crossville, TN. We paid on the set for 2 years. You can only imagine how much we paid. Two weeks after the payoff, the washing machine started acting up. We were led to believe that the set had a 10-year warranty on them. They made sure that we saw the 8-10 sticker on the front of the machine. E-Z Rentals said that we had to pay extra for the warranty. They hung us out to dry. I could have bought a nice car for what we paid for this washing machine. Now its torn up again. This will make the 3rd time that we have had to call a repairman. We are ready to take the washing machine to the dump and buy a Whirlpool. The man at E-Z Rentals said that on average, the Bravos machine lasts for 3 to 4 years. After that, its cheaper to buy a new one. Does anyone know if, in fact, these machines come with any type of warranty? We truly do not have a clue. We would be grateful for any information on the washing machine. This has been a hurtful experience. I feel that we were taken advantage of.

My mother always said Maytags were the best but I never bought a washer and dryer until about 5 years ago and both are the worst appliances I have ever owned. The washer has rust all over the bleach container and smells to high heaven and I clean it with Affresh all the time. The dryer doesnt dry well and the washer doesnt wash well. I am trashing both and buying some new ones.

Fridge model # MSF25D2EAB00. I have had the fridge 3 years and 2/3 shelves have crumbled to pieces, the compressor has gone, the ice bucket crumbled, the ice maker stopped working, once ice maker was fixed it got stuck on crush, and now I am trying to order another shelf because it has also crumbled like the rest and this is in a household of 1 person! I am just getting the run around... I have been redirected to 3 different numbers now (800-344-1274, 866-368-6478, and 877-468-2371) and now I had a rude customer service rep so I asked if I could speak with someone else and I am now on eternal rot on hold. Pretty sure he didnt even transfer me and Im just sitting on hold on his line while he is laughing. Time to hang up and try again another day. #un**believableI was also told that if I purchased the extended warranty plan that it would cover the crappy shelves in the future so I did and now they are telling me it doesnt cover them and it only gives me a discount on them. MAYTAG YOU OWE ME A NEW FRIDGE... THIS ONE IS A LEMON! I have no clue what my order number is or where my receipt is at the moment but I could get a copy Im sure because I purchased it on my HomeDepot credit card so if you want it let me know and I will provide it to you then.

I made the mistake of buying a Maytag fridge and dishwasher when I moved into my home 16 years ago. Ive had nothing but trouble with these inferior appliances since almost day one. The seals on the freezer quickly started to separate, causing ice chunks and insufficient temperatures. We had an extended warranty, but they refused to replace it. Weve had that fixed approximately 10 times - never resolved it. The plastic covering on the dishwasher racks began to peel early on, which caused the metal underneath to rust, in turn causing the clean dishes to come out with little rust flakes all over them. This company obviously cares only about profits. Save yourself a ton of headache and DO NOT BUY MAYTAG.

Stainless steel 2 door refrigerator with a bottom drawer freezer. Good space in both. Finish is almost fingerprint free. I bought 5 appliances at the same time so pricing was very good.

We purchased our Maytag through Sears. We wanted a very basic machine, and thats what we found at Sears, yay! Fast forward eight years and it suddenly quit agitating. We tried fixing it ourselves by replacing a plastic gear part, which, later on our appliance technician said was totally logical, but it still wouldnt work. We got our appliance repairman out here and he took it into the shop and fixed the problem, which turned out to be part of the motor or something like that. The thing that bothers me the most is that he asked if we had bought a refurbished washer, but we hadnt, it was brand new. He gave us a part that was swapped out that wasnt made for the machine and also said the safety guard for the cord was missing. This keeps it from pulling out of the machine in case it gets jerked. I feel deceived and just wanted to vent because there really isnt anything I can do about it now. Buyer beware, yes, but I know we have to be our own technician sleuths to be sure were getting what we paid for?

I got a washer from a Menards Store in Fond du Lac, WI. I was given a line of crap at how great it was, and because Ive used Maytag for years I bought it. Id rather have my 20 plus old one back. At least it didnt take over an hour for a load, and the rinse cycle really worked. WE HATE YOUR NEW WASHER. As soon as we can afford a different washer well be looking for a different brand.

I purchased a Maytag Bravos Quiet Series 400 in 2010 and it is now leaking like crazy and sounds like the bearings are going or gone in it. I researched washing machines for over a month before purchasing, and it seemed like this would be the machine for our active family. So much for research. It washes clothes okay, but is a bit rough on them. I found that it has ripped some of my more delicate items. When I contacted Maytag, they sent me an email with contact information to purchase a maintenance contract for $395 which would cover the machine for only 1 year. My husband is very mechanical and took the washer apart thinking the seal/gasket may have come off. He cleaned up the seal and the area around it, and put the seal back on. It did not help. He also noticed that the drive shaft to the motor was beginning to RUST! This machine is only 2 1/2 years old! So, if you are noticing that your whites are getting orange spots on them, this is probably happening to your washer, as well. Maytag should step up to the plate and recall this machine.

I bought a Maytag washer expecting To get the best and have already had Service on it three times and it still isn’t working. I have spent a fortune at the Laundromat when I have a 4 month old washing machine at home and not getting anywhere with getting anything back on this. I am very disappointed in this Washing Machine.

I am a WWII vet. I bought a Maytag dishwasher 4 years ago from Home Depot... Cost me $600 in total repairs. Maytag would not help. My son just brought it to the dump! At that same time I bought a Maytag bottom freezer from Home Depot... It has never worked right. Ice dispenser broken after 1 year, food freezing in fridge at any temperature... It just died! Maytag refuses to take any responsibility for THIS POS!They should be ashamed at the way they treated me. I am 94 years old, and have fought for our freedom, and was looking for one simple thing from this American company. Its called fairness! Maytag sucks! You have lost a lifetime customer. You have lost my son as a customer, and will lose anyone I talk to, as well as my son posting on ALL social media! SHAME ON YOU MAYTAG! SHAME ON YOU MAYTAG!

I bought a brand new top/bottom refrigerator from them. 1 1/2 yrs later, the cooling stopped and had 2 repair guys come out. They replaced it with BRAND NEW refrigerator. Now 1 1/2 yrs later, the same issue is happening. ALL my food I buy goes to waste. I bought NEW so this wouldnt happen. What happened to the old fridges from back in the day! Maytag has the WORST Customer Service!!!

I bought a new Maytag dishwasher installed by East Town Appliance in Wautoma, Wisc. They installed it and ran a full wash cycle and it worked fine. After they were finished, I got all my glasses out and put in their dishwasher all excited to get them clean and sparkling. I started the dishwasher, put on a coat to check my birdfeeders on the deck where I was standing in front of the patio door. I heard water running suddenly. Turning around to see water gushing out of the bottom of the dishwasher. I called East Town back and had the installers return immediately. The pump was stuck open. I called Maytag about what happened and they said they wouldnt pay for the floor damage because it was already installed and to call my insurance company which I did. They went after Maytag and won but I had to pay $500 insurance deductible. I will NEVER buy anything by Maytag again.

We purchased a Maytag refrigerator model # MSF25D2EAS on 10-22-2012 at the Home Depot in Tracy, CA. On 2-2-2014 (15 months) we noticed a puddle on the kitchen floor. Upon inspection, we noticed that the refrigerator was not working. Went over to Home Depot and were given the name and number of the authorized Maytag repair dealer (A and E). The technician arrived on 2-5-2014 and replaced the compressor on-off /overload relay and charged $243.82. On 2-16-2014 (11 days later), the same thing happened again. The technician came on 2-19-2014. This time, it was the compressor at a cost of $800.00 plus the $75.00 service call. One can purchase the compressor online for $300.00 and I am sure that A and E buys it for a lot less. We thought about it and decided not to get it fixed because we did not know what else would go wrong and how long would the second compressor last. We talked to the Appliance Departments assistant manager and were told that Home Depot does not give any kind of consideration and she had worked there for 11 years and had not heard of any problems. She was not telling the truth or she was not aware of the numerous negative customer reviews online. She also informed me that I should have bought a warranty. We have bought quite a few refrigerators in 50 years and they lasted for many years. Home Depot sells inferior products. Maytag must sell these inferior products at discounted prices and of course, some stores are looking for larger profits. I do not trust Home Depot any longer and will not purchase appliances there anymore. It was a very expensive lesson - the price of the refrigerator, loss of food (twice) and the stress it caused. We bought a new refrigerator at Sears and it was not a MAYTAG.

Maytag Performa Side by Side fridge PSD262LHEB door handle pulled off for the second time since purchase but this time, the handle knocked over a pot of hot water on me. I am just relieved that I have no small children anymore. I would consider this very dangerous in any household. The first time, it was covered under warranty along with the broken ice maker. The repairman stated that he had replaced many handles and due to design flaw, they would not last long.

Our new refrigerator was pissing all over the kitchen floor. We had to disconnect the ice maker after an alleged repair part was supplied. (We had to pay a plumber to install it.) It didnt work, so we finally had to disconnect all the parts related to the ice maker. Here it is July, and ice cubes would really be appreciated right now. I get angry when I see all the Maytag commercials that pop up on the internet!

On 12/09/12, I purchased a Maytag washer, model mvwc200xw, from our local Menards store. About 6 months ago, the washer started making a slight banging noise, and would occasionally move in the spin cycle. Now, when washing a small to medium size load, the banging noise is very loud and does a lot of moving. I found nothing in the troubleshooting guide to help me on this, so I looked on-line and found several websites discussing this same problem. They stated that the problem was a snubber assembly and the replacement part would cost $4.55. They also said the washer would have to be taken apart to change out this $4.55 part.I watched a you-tube video of someone changing this part and quickly came to the conclusion that I would need help in doing this. A comment was left in the video from a Maytag repairman saying that the person changing this part was not doing it in a safe manner. The repairman stated that changing it in the way this person described in the video was DANGEROUS! I wrote an email to Maytag customer service explaining the problem and asked if there was anything they could do to help me on this 1 1/2 year old washer. I received an immediate email stating they would get back to me in 3 days. Ten days later, I finally received a reply. I was told there was nothing they could or would do even though I was a valued customer and that they understand and appreciate my feelings of disappointment.I worked for a large department store from 1970 to 1990 and sold appliances, one of them being the Maytag brand. At that time, they were considered to be a top of the line brand. This was why I purchased Maytag appliances for over 40 years. I am surprised and saddened to see a lot of on-line complaints against Maytag appliances and also that this 1 1/2 year washer needs to be repaired so soon. Obviously, times have changed. I figured it would cost me at least $100.00 to have this washer repaired. Rather than do that, I am going to take this in need of repair to a scrape recycling center and then go out and buy a new washer, but it will not be Maytag! Maytag will never disappoint me again!

We bought a maytag dishwasher three years ago. Approximately nine moths later the control panel went bad. They came and replaced it. Approximately six months later they came again and replaced it. Approximately a few months later it went bad again. I complained to Home Depot and they replaced the dishwasher. Too bad they would not change the brand. Guess what? Here we sit, not quite two years later and again the control panel went bad just past the warranty. The cost to repair almost $470.00. Paid $525.00 for the dishwasher in the first place. I regret ever leaving whirlpool. Our first very heavily used dishwasher (whirlpool) lasted 11 years no problems.

I bought a Maytag Bravo washer with the new stainless tub and the bottom agitator. It also has a clear glass lid. Mistake. I can see the action of the washer thru the glass lid and it definitely doesnt wash the clothes very well. They just stay in the same position and the bottom clothes get agitation but the tops ones just sit there. The towels especially smell musty after they have been washed. Probably because they dont get agitation. The water level is so low that the clothes barely get wet. It was a good idea of the company to save water and electricity. But they must not have thought about getting the clothes clean. If I could I would get rid of this machine but I wouldnt want to subject anyone else to this type of washing machine. I would feel badly selling it knowing that it doesnt get the clothes clean. So I would never suggest getting a Maytag washer with a glass lid because you dont want to see what it is not doing.

Top rack fell off with load of dishes. Clips that hold rack to slides broke. Week for repairman, two days for parts, week for repairman. No repairman, call parts be in on 7/28 2014, repairman on 7/31/2014. ONLY HAD DISHER FOR A WEEK, NOW IT IS BROKE. WHAT A RIPOFF.

Washer Bravo MVWX655DW0 - Maytag has shipped the wrong part twice, sent me the right part which is faulty and the 4th one arrived today. I have not had a washer since 9-16 October 9, 2017. I am writing to tell you about my experience that Ive had with Maytag over the last 30 days. I have owned several Maytag and Amana appliances in the past; along with owning several currently. Over the years, weve had a wonderful experience owning these appliances however the last 30 days is one that has been unbelievable. On September 18 on a Monday early in the morning I called Maytag service line. I spoke to a young lady who had difficulties finding me in the system and did not know how to make an appointment to have a Maytag repairman come to my house to look at my washer. I did not take down her name as I thought and trusted that the company was acting on my behalf and would take care of me.I spent several minutes explaining to her that I did not live in Indiana that I lived in Iowa and that I would need a repairman who is close to my hometown. She continued to give me phone numbers with area code 407 in Indiana and then kept repeating some type of a ZIP Code 49 something for Indiana. I explained to her four different times that the zip codes in Iowa start with a five and the area code would be a 515 number in the area she was looking at. She finally gave me two phone numbers, one that did not work. I asked for a repairperson out of Jefferson. She told me Cranston Repair and gave me the phone number. She told me to call him. I told her that I would go with the Cranston repair since Jefferson with my hometown and it was close to where I lived.I then asked her if she would make the appointment. She told me she didnt know how to make the appointment and she kept messing up with the system. Not sure if it was her first day or not but that was fine so I said “never mind I will set the appointment up myself. I then asked her to double-check to see if our new Maytag refrigerator that we just purchased was registered. She told me she did not see it but all I needed to do was call back the next day with the model and serial number and anybody I spoke to on the phone could go ahead and get that registered. I thought I had registered online; I only wanted to double-check but she didnt see it so I assumed I did something wrong and then would make the call back the next day.I called Cranston repair and scheduled an appointment with the repairperson for the next day Tuesday, September 19. Repairman came the next day on time, looked at the washer and found that the transmission had gone out. I had purchased the washer just shy of two years ago. The repairman said that he would have to order the part and would let me know how long it would take and would return to fix the washing machine. He called from my house and was told that the part was on backorder until October 5. After the repairman left the house I decided to call Maytag back and express my disappointment in the product as Maytag says they stand behind their products and the fact that it was not even two years old and that a transmission would go out. The individual I spoke to this time, Antcwaniqua? Not sure about spelling, listened to my story. She also told me the part the repairman ordered was not correct.I needed part W1 1132267. She said that was a substitute part for the correct part that I needed which was W11035204. I told her that the part number ending in 204 we were told was on backorder until October 5. She said no, the part may show that in the system for repairmen but Maytag can locate the part in a warehouse, it would be shipped in 3 to 5 days. I told her that he had called a place in Davenport, Iowa. What she would do because of all the issues I was having was she would go ahead and ship the part out to me at no cost in 3 to 5 days.I wasnt sure about that warehouse thing. It didnt sound convincing but at that point I had to go along with it. What was shipped out to me was the substitute part W1 113-2267. At this point she told me that I would have to pay to have the part put in; I agreed to that on I want a new washer or I want my washer repaired within 72 hours at no cost. I have not had a washer for 3 weeks plus. Repairman in coming Friday and I am not confident that the 4th gearcase part that came today will work either.

I purchased this washer on 5-25-15. It was delivered on 6-2-15. It worked for 11 days. On the 13th, I called Maytag and made an appointment for it to be fixed. They said a technician would be out on the 16th to fix it. I got a call on the 15th saying the part they needed was not released yet so they would be out on the 23rd. The guy comes on the 23rd and diagnoses the problem. He says the machine has a bad motor and shock of all shocks. He doesnt have the part to repair it. They originally assumed it was something else and were wrong. Fantastic. He said he would be back on the 30th. I got a call on the 29th saying that, once again, the part needed to fix it was not released and that they would call me to make another appointment when it was available. I had enough. I originally purchased with Home Depot and called my original salesman. He told me he would replace the washer with any brand I wanted (I paid the difference in cost of course) but I was still relieved that he was willing to work with me. I ended up going with an LG. Lets hope that one works. I have 2 kids and have been having to go to the laundromat. I have to say that I loved the machine for the 11 days it worked! I would probably still have it if they had better customer service but Im not going to continue to put up with them not having whats needed to fix this thing.

On June 17, 2013, we purchased this over the stove microwave for my elderly parents. They use it daily to heat their lunches. In December 2014, it would stop turning and finally in January 2015 it completely died... no heating and no turning. The technician quoted a repair at $200 when we only paid a little more to purchase it. I emailed Maytag to tell them that it was manufactured and purchased in 2013 with light use and that it should never have died in such a short period of time. An e-Solutions Specialist contacted me to tell me that they certainly understand my frustration, but that occasionally failures occur and that there was nothing they could do. I replied back that they could DO something because they were customer service and that was there job. No reply back yet, but after seeing so many of the same issues here, Im not holding my breath and I would never buy or recommend a Maytag product of any kind to anyone. I dont expect 15 years from an appliance, but I certainly think 18 months is just wrong.

Purchased an over the cooktop microwave 3 years ago, it came with a 20 year warranty. It stopped working and I promptly emailed Maytag customer service. It took them over 3 weeks before they responded. That is not acceptable. Did they think I had a back-up microwave to take its place until they finally got around to reply to me? Well we could not wait, and we just threw that piece of junk out and had it replaced with a competitors unit. We will never buy Maytag again and will inform anyone we know about the poor operation of Maytag products and lousy customer service. My suggestion to anyone considering Maytag products is to not waste your time and money and look to another manufacturer.

We have a 4yr old model MFI2665XEM7, just started leaking water every other day. A puddle wipe it up and its gone. Have ice build up on the bottom of freezer. Any suggestions on what to do?

My dishwasher, purchased in 2013 sings the same tune as many of these complaints...stopped working correctly, turned on whenever it wanted to, etc. Thought it was the cpu...no. Called Whirlpool and they gave me the same runaround that they give everyone...more money for a temporary fix. Did some more research that led me here and discovered that the ribbon cable leading to the control panel was fried due to heat and moisture. Easy to check for yourself... looks like brown crap on the cable...if you have a meter, you can easily check it. Tried to repair it, very difficult, but I tried. NEWS?...I wrote a complaint to the Better Business B... and mentioned that this is a safety issue, which it is.Believe it or not, just received a call from the corporate office (Whirlpool) and they were interested...I actually got their attention. They said they would have someone contact me... she did today... so this is encouraging. I dont know what they are offering, but this poor design is a serious problem, and if you want to get in Whirlpools face better go through the BBB. I already have purchased a new part and am adding silicone to the cable to protect it from the heat...but Im really seeking full reimbursement because this is not going to end well. Good luck...

We bought a Maytag Centennial Washer in 2011. 6 months ago the control board went bad. Maytag has an exorbitant replacement price! I went to Ebay and bought a NEW board for 1/7th of the price Maytag wanted. The old board was marked revision B. The new board is revision F! That indicates to me that the board was defective when it was new and they have made 5 attempts since then to fix it! No recalls however. Now the motor is shot. I found out the motor from Australia is also inferior! So this 5 year 3 month old POS Maytag is going to the dump! We will shop for something made outside the US. No not a Samsung. I think there should be a class action suit against Maytag.

The Bravo HE Washer was a cheap piece of garbage and I am very surprised Maytag put its name on it. It broke down exactly one year after the warranty went. It did not ever clean clothes properly and all stains remained even when you spot clean first and double rinse. Maytag basically ripped us all off and somebody should start a class action lawsuit for this thing they call a washing machine! What a joke! I wont repair it. It will just fall apart again. Im not stupid. I know this is how they pay their employees doing house calls! So now, I have to go to garage sales and look for one made in the 1970s because that is when machines were made in the USA and things were built to last, not this crud. Maytag should be ashamed. It is time for them to close its doors. Sorry but its true. They are just crooks now selling crud that falls apart! They owe me a full refund.

I bought a Maytag Bravos XL washer in 2017 for around $800 which suddenly stopped working about 1.5 weeks ago. The console wont turn on. I filed a service request on Maytags website which results in Maytag subcontracting the job to a local appliance servicing company. About 10 days later the appliance tech shows up to my house. I had to pay $125 to the service company for the technician just to show up. After, he tinkers with the machine and 5 minutes later gives me a quote totaling $789.07. Of that amount the parts component was $482.09. He told me that the computer was bad. I was appalled. This was a 2.5 year old well kept washer. I called Maytag company next day to see if they could at least cover the parts cost. Especially as I have a large family with 3 kids plus elderly family members. After waiting 33 minutes on the phone, the CSR took all the appliance info and tried to see if she could get Maytag to cover the parts cost, given my situation. After about 5 minutes, she told me that Maytag declined my request- quoting that my appliance did not have any warranty and that the notes on the computer regarding my appliance indicated that it was field scrap. Field scrap?? Really? This was an appliance that was bought at Home Depot.This is the lowest of lows that this company (Maytag/Whirpool) can stoop. For a billion dollar company, that are advertising their products as Made in America, they have no heart and no empathy for their customers. They build sub-standard products comprising of cheap parts so that their products only last a few months, then they try to sell you their sub-prime warranty services that are full of holes. And for those poor souls that dont sign up for their warranty services, God help them if their appliance breaks down. They are then left to deal with Maytag/Whirpools appliance service vulture contractors which in tandem with Maytag conspire to squeeze every last cent out of hard working Americans (Especially during these trying times).Just to compare my situation. My parents bought LG washers and dryers in 2008 which remain in full working operation to this day (12 years in operation). The Maytag Bravos broke down in 2.5 years. Use my experience as a lesson. Do yourself a favor and save yourself the headache and heartache. DO NOT, I mean DO NOT purchase or support Maytag/Whirpool appliances. You are better off spending your money with LG or Samsung.

In December of 2013 I purchased a Maytag clothes dryer model Neptune. In July of 2014, I was hearing a banging sound as the drum rotated. As a mechanical inclined person that I am I removed the top of the dryer and turned the drum by hand. As I turned the drum I noticed that the stainless steel crimped bead around the drum had separated just enough to hit the side wall of the dryer. I was able to bang down the raised portion of the raised bead. This was a quick fix and there was no more banging as the drum turned around. Then in June of this month it started to make that banging sound again. So I removed the top of the dryer and discovered that the bead separated again and then there was a crack that spread to about 1 1/2 inches. I banged down the raised portion again and this lasted for 2 weeks. That’s when I noticed that the crack spread further apart and actually ripped a hole in the left side wall of the machine and froze in position where it would not turn at all. So I reversed the turn of the drum by hand to allow the drum to turn again. At this point I decided to order a new drum which came to $264.00 which included shipping. When it arrives I will replace the entire drum. Being that Maytag/Whirlpool refused to honor their product because this issue happened after the warranty had just expired and the company didnt want to replace the drum. I have never heard of a dryer drum seal bead coming apart in all my experience with repairing an appliance. No I wouldnt suggest purchasing a Maytag/Whirlpool product to anyone. I feel the company should have done the right thing and replaced the drum. In life if you do the right thing all the time, then there would never be an issue with the consumer and corporation. Always do the right thing and you will never go wrong.

This was my first Maytag, will definitely be my last. I purchased the combo washer and dryer from Home Depot in 2014. So far it has broken down 4 times needing major parts replaced. The first 2 times it broke within 3 months of owning the machine, so I called Maytag and made very irate complaints and was able to get the 1-year factory warranty extended by another 6 months. This month (May) marks the end of their extended warranty and lo and behold, the machine broke again! I called Maytag again, asking to speak with supervisors instead of customer service reps. They refused to put me on the phone with anyone higher up. I got as far as a customer service manager and she wouldnt budge. Her response was: If the machine breaks again, call us back and we will be happy to review your case at that time. I assured her that the machine would definitely break again, because it is a lemon and has broken 4 times already and wanted satisfaction NOW!! She refused to continue speaking with me and told me to call back if and when the machine breaks again. I am deeply disappointed in Maytag as a company. They had a wonderful reputation way back when, but their customer service department is sorely lacking along with selling a sub-standard product that they will not stand by. I plan on taking this matter further. I am a business owner as well as a single mom, and have no time for broken down machines and nonsense.

I purchased a new washer and dryer from Lowes a few months ago. I had my former washer and dryer for nearly 20 years and although the dryer started to have some issues, the washer worked wonderfully. To have a matching set, I decided to purchase both a new washer and dryer. I was told the Maytag Bravos XL model was the top of the line and could handle large loads. After just a few washes I realized this machine does not add enough water to get the top clothes wet and there is no agitator to pull the clothes into the water. I returned to Lowes and was told to use the deep water wash. I tried that and still had clothes coming out from the wash still dry and dirty. Unfortunately Lowes would not take the machines back and I was told to call Maytag. Maytag said there was nothing they could do except send out a technician for a service fee of $98 to help me determine if the machine is functioning correctly. I could not dislike a washer and dryer more! The dryer catches clothes on one of the screws inside and pulls fabric pieces out. This is in my opinion the worst washer dryer set I could imagine having. I will share my experience with as many people as I can to help others avoid making the costly mistake of purchasing a Maytag product. Maytag does not seem to care they have designed and sold a dysfunctional product!

I have a Maytag Bravos high energy machine that Ive only had for 3 years that has stopped working. After the cost of two diagnosis visits, estimated repair costs are $734 - more than I paid for the machine. As explained to me, these high efficiency washers are in their infant stage, especially when I bought mine in 2010. I feel I have no recourse except to buy another machine. It certainly wont be a Maytag or Whirlpool model! I did research the machines at time of purchase. I thought I was buying a top reputable brand. Guess I was wrong.

I bought this machine about a yr ago. My clothes come out so dirty white spots all over my clothes. Now my bills are higher. Because I cannot afford another washing machine I have to bring them to the laundromat. I saved my money a long time to buy a washer and now I am without one and still paying for this piece of tin that does not work... If I ever get a chance to buy another one it will not be a Maytag. Trust me never never never again!!!!!!!!

My Maytag dishwasher is a nightmare. I purchased it in February 2013, started having problems with it turning off a week ago. I called Maytag customer service on Wednesday and was told I had a service call scheduled for Friday. I took the day off of work to be available for the repair service. I was given a phone number for the repair service. By noon I was wondering when I would receive a phone call to let me know when the technician would arrive? Then I was told that my appointment was scheduled for next Tuesday... ARE YOU KIDDING???? THAT WOMEN FROM MAYTAG CUSTOMER SERVICE LIED TO ME ABOUT THE DATE OF SERVICE!!!! I spoke with Scott, customer service representative (manager) and he told me that I was sent an email with confirmation. ANOTHER LIE!!!! I HAVE NOT RECEIVED ANY EMAIL FROM MAYTAG. I would never buy another Maytag appliance.... They DO NOT STAND BEHIND THEIR PRODUCTS. LOUSY CUSTOMER SERVICE... SUB PAR TO SAY THE LEAST!!! Very dissatisfied customer - wasted my time and are not willing to make it right.

My boyfriend and I just recently purchased a Maytag brand washer and dryer set. So far, we are thrilled with our purchase. We got front load units that have an XL barrel so we can use it to wash comforters and larger loads. I have washed many loads and so far, havent noticed a longer time to wash or any issues. I love the fact that my clothes are all getting equally as clean and I can be sure that my items will not be torn or ripped in the process. I would recommend this product to anyone.

I built a new house in 2006. As part of a builders package, we had all new stainless steel Maytag appliances installed. The side by side refrigerator compressor stopped after 26 months (of course, passed any warranty). No customer support through Maytag and as previously posted very scripted responses. Maytag microwave handle has broken off several times, the glass seal in the oven door was compromised and the inside glass is stained - most recently the on-going issue with my Maytag dishwasher model mdb5601. Ive already replaced the handle /door latch assembly twice and am confronted with the current dilemma if I should replace the control panel that now appears not to be working. It goes without saying that I will never purchase Maytag products again. However, I am not in a position to replace what are fairly new products. That being said, I am reluctant to purchase costly replacement parts given their poor performance and ratings as mentioned in this thread.

I had bought Maytag Dishwasher MDBH979AWW3 in Sep. 2009. Oct 2011, the dishwasher stopped working and the control panel had to be replaced, few days later, it stopped working again and the Thermal fuse had to be replaced. Now two months later, it stopped working again. Till this point, Ive spent a lot of money on the repairs and I wish I had used that money to buy a new dishwasher. Looks like not just the Maytag dishwashers are faulty, but even the parts they have are faulty. I will not recommend any Maytag products to anyone.

Dryer needed to be serviced within 2 months. Drum seal fell out. Service was no questions asked. Fixed promptly. Washer works fabulous. Gets clothes clean. Surprisingly quiet. You do need to keep up to the sensors on the dryer. Must be wiped with rubbing alcohol to keep performance.

Purchased Maytag front load washer model MHW6630HW from Home Depot. Machine was installed 9/15/19. From inception we had issues that have escalated. Machine leaks and makes strange hissing sounds. Home Depot has no record of the purchase in their website now. We tried to return it within days. We contacted Home Depot executive offices and they keep sending Paradise Appliance repair. The repair people do nothing and keep saying we have to come back again for you to be considered for replacement. Home Depot is dragging their feet and we are concerned about the six month deadline. The Maytag does not do an effective job washing and clothes comes out wrinkled. Concerned about the sporadic leak getting worst and doing damage to floors.

I purchased the Maytag Bravos XL MVBW755DW Washer and MGDB755DW Dryer in July 2016. Shame on me for not making my complaint sooner. They offer the Tide Pods for use but they dont completely dissolve and leave a residue/stain on the clothing. I have to wash everything on Deep Water Wash just to try to get them to come clean. Clothes will come out dry in some spots, they will have fabric softener stains on them, the pre-treated stains are still there once washed. Lint residue will be left on just about every piece of clothing. The fabric softener/detergent dispensers left side is rusting and I have to pull it out and clean it once a week. I cant get to the track on the inside to try to clean it and soon that will deteriorate and the dispenser will no longer slide into place. If I could attach pictures I would. Now moving on to the dryer, it dries clothes great. My only complaint at this point is that when the cycle is getting ready to shut off it sounds like a jet engine and rattles terribly. To sum this up, I called customer service this morning. They said nothing that I am explaining to them sounds as though it is a manufacturers defect. They said they will send a tech out to review at a fee of $99.95 plus the cost of any labor associated with the repair. They did however offer to pay for the parts. Now my question to them is if none of my issues are a manufacturers defect then why would you offer to pay for the parts? The unit(s) are no longer under warranty... Think twice, gather as much information as you possibly can prior to making a major purchase. I DO NOT RECOMMEND THIS PRODUCT!

I purchased a new Maytag washer (Model# MVWC565FWO) from LOWES 18 months ago and the paint is bubbling on the inside of the door. Neither Lowes nor Maytag would do a thing. We have spend many $1000s at Lowes and considering the replacement cost is only $126 for a new door I can see Lowes following Sears for their lack of customer service and diplomacy in matters like these.

I purchased my 10kg commercial Maytag dryer in March 2015 and started using it in May 2015. Within two months the heater had broken. I contacted the people I bought it off and it turned out I had to contact Whirlpool. It took them 8 weeks to get my dryer going again. The dryer broke down again in November. This time it was a sensor. Again I had to contact Whirlpool, it took them three weeks to get it going again. Being a care home the dryer is essential to our business. We were led to believe when we took out the extended warranty that the dryer would be fixed within a week. I will never purchase a Maytag again or anything to do with Whirlpool.

Zero should be a choice on overall experience. I purchased a Maytag Bravo 300 from Lowes in February of 2011. Last week I was doing a load of laundry and the washer stopped in mid-cycle, and it gave an alarm and error code ld. I checked out the manual and it said there was a problem with the drain line. I check the drain line and it was fine, so I called Maytag to have a service man take a look at it. Before he even looked at the washer, he said it was probably the pump, and it is not covered under warranty. And he said that it would cost $140. He obviously sees this all the time. He explained that the pump is too small for the unit and it does not allow anything to go through the pump. Please make sure anyone who may be considering buying one of these units knows right up front that they are going to have issues with the pump, even if a small pebble gets caught in the pump.

Purchased refrigerator model # MFT2976AEMOO September 2013. First repair was 1 month after purchase. From compressor to moisture build up inside fridge. 7 repairs in the first year. Customer service disgusting. They simply dont care, and do not back their products. Work time lost waiting at home for repairs. Service men come and always have to order parts, which means 2 service calls for each problem. Our service man broke one of the drawers when removing it to do a repair which meant another visit for that replacement part. Continued to have more problems when warranty was done. Just replaced my 3 year old fridge. Could not afford to keep it any longer. Have never been more disappointed with any appliance that I have bought. Will never buy MAYTAG again. Product is inferior.

I have a Bravos washer model # mvwb45owqo and matching dryer. The price for the pair was $1347.00 plus tax. The washer and dryer were bought Jan 14 2010. 10-10-13 the pump went bad and was replaced. I paid $ 221.00 to have it replaced. 10-31-2013 I was washing a load of cloths and it was very noisy. I call the local dealer and they come out and said that it needs a drive shaft tub part #w10193886. I would be about $300.00 to replace the part. Also they charge $75.00 for a service call. I called Maytag and talked to Ashley (**) from customer service and she said they could not give me any help that the washer was too old. I might also add that my last washer was 3 years old and the motor needed to be replaced. It was also a Maytag. I always thought if you paid more money for quality it was worth it. I am sorry I did not buy a cheap machine from Sears or somewhere else. It would of been 1/2 of the cost and I could of replaced it after 3 years or so if necessary and still been money ahead. We also have 4 rental homes that have all Maytag in it. I will be holding my breath that they are not junk also. I will tell everyone I know not to buy Maytag and I will never own anything that has the Maytag name on it again.

I have had my stove since 2004. A problem I have had was when I asked it to clean the ovens, it quit working all together. A service person was called. Also sometimes when I turn on one burner, another one will turn on instead. Yesterday I turned on a burner to low, and it did not turn on at all.

I owned a Maytag Neptune washer and dryer for 13 years and never had a problem. The only one thing I would say about them is that since the washer had no agitator it would often tangle the clothes, but they were clean and not damaged so I was ok with that. We moved to another house in July 2016, and the moment we plugged in our dryer there was a spark and smoke under it. Our dryer was fried and it was because the previous owner put in the 220 outlet and wired it wrong. So our dryer was dead and cannot be fixed.Since the washer had the small problem with tangling clothes together, I convinced my husband to get a whole new set, not just a dryer. We went to Lowes and picked out a new Maytag Bravos XL, thinking that the brand was reliable and they were so big I didnt have to worry about doing bedding in it. Like ALL of the other reviews of this set, DO NOT BUY THEM! The washer does not use enough water to wet the entire load and you will be left with soap residue on your clothes and they will not smell fresh and clean at all. In fact, my son sometimes wets the bed or has dirty underwear and that is what my entire load of laundry will smell like when I wash them. Imagine taking a load of dressy work clothes out of your dryer and they smell like dirty underwear!I have tried other settings, different types of soap (liquid versus pod, etc) and doing smaller loads. None of this fixes the issue. It is obvious that Maytag and Lowes will do nothing about this issue, according to other reviewers, so Im not even going to bother to have them come out here to do a service call and charge me for it. So Im stuck with a $1,500 garbage laundry set! (Actually the dryer is fine, it just takes longer to dry than Im used to). Im all for a class action suit to get our money back and force them to stop producing such crappy products! Also, if you are considering this set, keep in mind that they have just over a 1-star average rating on this site, and that is because every reviewer is forced to add a rating of at least 1 star. If not, I think wed all pick the zero.

Built a new house, bought new appliances for the kitchen. Like others, did all the research, wanted to buy American made. Wow, did we ever make a mistake. Refrigerator is just over 2 years old. It is worthless. Repairman, Maytag Certified, says that it appears to be internal problems and probably come from the factory that way. He suggested I contact Maytag directly and they should be able to make things right for me and my family.So, I called, sat on hold for 10-15 minutes, and was finally connected to a customer service employee. I explained all that I knew about the problem, she pulled the repairmans notes and the notes of the technician that had spoken with the repairman. After reviewing the file, she informed me that my 2-year-old refrigerator was out of warranty and there was nothing that could be done.What ever happened to American Made companies standing behind their product? I didnt spend $2000 on a refrigerator that would last me 2 years. I expected 7-10 years, AT LEAST! I expected a company with the name MAYTAG to show some shame for creating a piece of junk and charging a customer this much money for something they know is obviously flawed from the factory. Shame? No. Guilt? None whatsoever.Caution to those considering a Maytag product. Run away! Go find a more reputable company. Go find a company who views customer service and quality products as a priority. I didnt purchase the cheapest refrigerator on purpose. I paid extra for American made and what I thought was a quality product sold by a quality company. Reality has now set in.

Purchased washer in Nov. 2014. Remodeled house. Moved in on May 2 2015. This washer failed in just 3 washes. Pump froze up. Now it is august 5 2015 washer did it again. Model MVWC200BW. It appears this will be the 3rd pump. There seems to be something here. If it stays together in order to keep this washer I have to buy extended warranty. THESE PUMPS COST 100.00 PLUS INSTALLATION. MAYTAG dont seem to see this as a problem but as a consumer it is very well a problem. I am a electrician by trade and deal with pumps and motors ac/dc. This is a problem.

Have had this problem since week 2 of ownership. Even on the lowest setting, food in the fridge section is freezing and Im having to throw out fresh produce weekly. Called Whirlpool service since under warranty. The very nice service man replaced the thermostat. Only a little bit better as the temps do not range quite as extreme - only 25-46 now! I am now waiting once more for a service appointment, at least 10 days. Plus in Massachusetts they will only give you a 8-5 service window. They give a robocall the night before and you are given a 8-12 or a 1-4 time for your appointment. I also have had trouble with the meat drawer falling out of the track because the upper shelf bows with the weight of a normal amount of stuff. Now the bracket has cracked and the meat drawer no longer stays on the track when it pulled out partially (such as when you need to reach in and get something). Same thing happens with the lower drawer on the right side although the bracket hasnt cracked.

We purchased a Maytag dishwasher at Home Depot in White Bear, MN in November of 2011. The dishwasher just quit running last week and the repair person told us the control board needs replacement. We will have the control panel replaced but have determined this machine is of very poor quality and will never buy a Maytag appliance again.

Have a Bravo Quiet Series 300, does not clean clothes because on not enough water to wash with. Have to set it on Bulk to have it clean good enough. The way it agitate and rotate the clothes turns the wash into knotted pretzels (this also makes it harder to clean the clothes) which in turn makes the spin cycle vibrate badly. Cannot put wash in and leave because of this.

Also purchase the Maytag MMV405DS-1 over the stove microwave and in less than one year the light kept going out and the unit functions at no regular frequency. The unit is now out of warranty but service is coming to look at the problem again this week because we reported the problem within warranty. Maytag needs to be accountable for selling a lemon which I can only guess has a bad motherboard that they do not want to replace.

I sent an email to Maytag regarding my Maytag Bravos washer which I purchased two years ago at a cost of $1,100. I have started having problems with the machine last week. I kept getting the UL error code. I called a certified appliance person to come out to find out what was wrong. I do not believe any of the appliance people know what to do for these machines.First, I was told it was the control board that needed to be replaced, then I was told the motor had a crack in it and it needed to be replaced, and then the springs needed to be replaced. So they replaced the springs. This was a Tuesday afternoon. It worked fine until Wednesday of the next week and I started getting the F51 code. Just let me say if you cannot stand behind your parts on a $1,100 washer that is only two years old, then something is very wrong. I am in for $159 on repairs so far. Who knows what the cost will be to finally get the machine repaired.

I purchased a Maytag Centennial washer and dryer on February 4th. It was delivered on the 11th. I am dissatisfied with the performance of the washer. I use the same amount of detergent and fabric softener as I did for my 15-year old Maytag washer, but the wash is not as soft as with the old machine. Also, the wash when finished appears to be a lot wetter. What is wrong? What else can I do?

Never waste your money and buy Maytag washer. Mine is XL large tub and has extra wash for extra clean. Dont waste your money. Never fills up with enough water. Almost everytime I wash I have to rewash the load because the clothes are still dirty, have soap spots and most of the time the clothes didnt even get wet. Horrible Horrible washer!!! My water bill has gone up a lot because I have to rewash the load so thats twice... I cant even use the XL tub because it wont fill up with water. Horrible product. Cant believe Maytag is still in business. They dont stand behind product. Called. Complained. They gave me nothing except for some free pods to clean a washer thats only 6 months old. Ive tried every cycle to see which one will wash the best. Still Horrible Horrible. Doesnt get anything cleaned. Here I thought nothing could get worse than a front loader? Well the Maytag is worse Horrible product. Dont buy. Dont waste your money. Try another brand!!!

We have had this refrigerator (Maytag Side By Side Refrigerator with Ice Dispenser 27 CU) for 5 years this month and have already had to have it serviced once and now the ice dispenser just went out. I wish there was a brand out there that did not have problems and when problems occur, you do not get the runaround to get them fixed!

I have owned this washer for three years and the smell in the entire area of my home is getting unbearable. I have used vinegar, clorox, and washer cleaner and I always leave the door open when the washer is not in use. My other complaint is that even a small amount of bleach cannot be used on clothes without causing bleach stains because it runs directly on the clothes before enough water is in the washer. The receptacle for softener also does not dispense the softener properly. I am very disappointed in this machine.

We purchased a Maytag dishwasher mdb7749sbm1 in 2014 and have had nothing but problems with it since it was delivered. Within a year of owning it, the top jet fell off. We had it replaced and the repairman warned us that it would probably come off again due to a faulty latching system. In the last six months one of the brackets that holds the upper shelf has broken off and the dishwasher leaks every time we use it.My last cycle leaked so bad that essentially it completely soaked the extra large bath towel we place in front of it and travelled halfway through my kitchen. Not to mention that it never washed dishes well, regardless of what cycle we use, which/how little or much detergent/rinse agent and it does not filter at all, as theres debris all over my dishes and glasses. I am now looking to replace it before like other reviewers a control panel fire occurs. Strongly recommend staying away from this brand.

I bought a fridge from Home Depot. It was on sale and not a Maytag. Somehow they delivered a Maytag. I am over-the-top happy with my fridge. It keep things cold. It is roomy, It has separate temp controls for the freezer and fridge. The bright LED lighting is wonderful. It is energy efficient. It is easy to move around when I need to clean under it. It was delivered right away.

Had our house built in 2009 and the builder carry Maytag Appliances. After 3 years every single appliances start giving us problems. First the refrigerator not getting cold, got it fixed. Then the dishwasher panel, then the built-in microwave, then washing machine. Just the other day the refrigerator broke down again and I was told the compressor was bad. Really? Whats going with this company? All the appliances from this maker dont have longevity. I have 20 year older refrigerator from GE and its still working. Please do not buy this garbage... Its a waste of your hard-earned money.

I have had nothing but headaches with our washer. We purchased it 4 years ago and after using it for a few months, I took it out because our clothes came out smelly and unclean. Called Maytag and they did nothing. So we went back to a regular washing machine and put this machine in the corner of the basement. I refused to throw away a $1,100.00 machine! So this year our machine quit, so we decided to try using the machine again to save us some money instead of buying another one... Well, that lasted for only a short time. Clothes still smell, came out unclean and just yesterday, the machine stopped rinsing and spinning! This machine has barely been used and its been nothing but trouble. Maytag service just plain sucks. They dont care about their consumers. I will never buy a Maytag again and I always let everyone I know to not buy this type of machine.

If there was a zero star rating available, that is what I would select! We purchased this range along with a complete kitchen ensemble for a remodel of our kitchen in December of 2011. Within a few months of purchase the enamel finish started blistering, flaking and peeling. Upon contacting Whirlpool Corp about the problem through their online chatline, email, regular mail and phone, we were informed (quite rudely I might add) that Whirlpool does not warranty cosmetic deficiencies over 30 days after product purchase. This is American Quality?? Since this has occurred the retirement home we are building will have no Whirlpool Corp products in it which includes: Maytag, Whirlpool, KitchenAid, Amana, Jenn-Air, Brastemp, Consul, Bauknecht, Gladiator, or any of the product lineup from the Chinese company Hefei Sanyo which they are buying. The attached photos were taken in May of 2012 and since that time the product finish has only exponentially deteriorated.

Maytag Centennial Washer - If a wash load becomes off balanced, the machine stops. No signal or buzzer or anything to alert me to this. It happens all the time and wastes a lot of my time. Here I am thinking that the wash is going fine only to find out 2 hours later that it has stopped. Anytime I wash more than 3 items, this happens. I will never buy one again and I am telling everyone not to buy. I will be purchasing a good old fashion washer with a dial gauge so I can spin it any time I needed.

This a 28-month-old bottom freezer fridge purchased from Home Depot. At about 26 months, the freezer started to leak water as ice was completely covering the bottom of the freezer floor and the excess water would then run out once the door was opened. I managed to get the ice out with slim bladed putty knife and did this about every 10 days. Contact with Maytag affirmed that I had no warranty available as it only comes with a 1-year, except for the compressor. Every effort was made to sell me an extended 1-year warranty for $330, and then a technician would be sent to fix the problem. I asked if the compressor had failed, would I be discounted as it is warranted and the answer was no, the fee was still $330. I had great difficulty in explaining why I would purchase a warranty for an item that is already warranted to no avail.I decided to go with their 2nd option of having a local appliance tech to solve the problem at my expense which I did for a final cost of $130. Technician came and immediately knew the problem and removed a little black rubber stopper valve that is supposed to let water pass but gets clogged and the water backs up into the freezer. It took him all of a half hour to fix everything, $85 for the visit and $45 for time in place, $0 for parts. He stated that this is a continuing problem that he has seen many times. Moral: Dont buy any Maytag products as the Maytag repairman who had nothing to do has died.

Washer water level sucks low at max levels kept freezing. Bought mtw7230. Its junk agitator doesnt rub good. Not like dual action agitator and when I start cycle says 34 min but I timed it takes one hour. Same goes to 1:30 to 2 hours takes 10 min for water to pour in spins for nothing. I sent it back. 965 I paid.

If I can rate the AquaLift Technology oven cleaning system that my Maytag oven has as a “Zero”, I would. This technology only removes some of the spills on the bottom of the oven. It does not clean the sides or top of the oven. I’m back to the olden days of using a lot of elbow grease to remove splatters and spills. They say you cannot use any cleaners in the oven either. At least with the old ovens you can spray an oven cleaner and wipe it clean. This product has taken us back before there were spray oven cleaners!

When I went to whip down the small shelve under the knobs, I cut my finger on the sharp metal. Was told that is the oven vent. Checked out your instruction book and found NO mention on that being a danger and to take care when cleaning. If I had been informed of that sharp metal piece I dont think I would have looked at your stove. The metal has razor sharp edges on both sides making it almost impossible to get too close to cleaning it. That shelf is a nice place to collect dust, grease and food boil overs and now I have to be extremely careful about cleaning. Thanks to someones not thinking in their designing. The stove is what I wanted other than that one fault.

I purchased a Maytag Washer & Dryer Bravos XL in 2013, the washer is already in the junk yard, the drive system failed, the bearings failed and it began to leak. The dryer had a main control board failed, I was able to purchase a new one and replace it myself. The board was made in China, the machines were assembled in Mexico. I replaced the washer with a heavy duty Speed Queen washer made in the USA!

Maytag Washer and Dryer XL Bravos - The worst machines ever. I have had many washers and dryers and every one of them were good enough to get my clothes clean and dry without wrinkles. This washer Maytag Bravos Washer and Dryerdoes not clean clothes no matter which setting it is on. The dryer does not dry the clothes without wrinkles if it dries them at all. They are only about 6 months old, I have followed the book on usage and it still doesnt help. If I could pick these up and put them at the curb I would. If Maytag would take them back I would return them. Buyer beware.Updated on 03/17/2018: Maytag wrote to me and wanted me to give them my contact information along with any other info regarding their appliances. Still havent heard from them, and I assume if I do it will be like all of the other replies, Sorry for your inconvenience yada, yada, yada. I did check online for Lemon laws for appliances and there are laws for the consumers to fight the companies. If and when they contact me I will be sure to mention this to them for what its worth. I think a class action suit might be the answer for all of us consumers. If banding together would help count me in!!!

We purchased a new Maytag Bravos X washer and dryer from Lowes in June of 2013. After a year and a half of normal use (2 people in the household) the washer needs a new gearbox bearing at a repair cost of $529.00. I called Maytag and spoke to a customer service representative who informed me that there was nothing they could do about it because it was past the one year warranty. I asked to speak with a supervisor who told me they would offer me a 50% discount on the bearing but would not pay for the repair work (the cost of the bearing is approximately $25).Needless to say I will not be having the washer repaired. We will be purchasing a new washer and it WILL NOT be a Maytag, Whirlpool or any other brand made by that company. Its just appalling to think a company like Maytag can scam customers the way they do by producing appliances that are of such poor quality and then offer third rate customer service on top of it. Maytags answer to the whole issue is selling everyone an extended warranty which we all know is as bogus as the companys integrity!!!

We bought our Maytag Bravo top loader on May 5, 2010. The machine was working fine. Then last week with no warning, the F51 error code popped up. We called Sears and they sent a repairman out. The result was the sensors work independently from each other (tested correct in the Ohms range). It made it through an entire diagnostic test, but will not complete a wash cycle. The repair guy concluded that the control board was bad. Estimated cost to fix was upwards of $400. I cannot afford to fix. Our issue with this product is that it is apparent, from reading all the forums, that this is a known issue. And we believe Maytag should be reimbursing consumers for this repair or they should recall the washer. Our washer is used on the weekends and it should have lasted us for minimally five years. All we wanted was to make it through one military overseas tour with it, not asking much. Instead, this machine lasted two years. Unacceptable.

I bought the Maytag because of its reputation and as a washer it hasnt disappointed me.. It gets my clothes clean with a minimum amount of effort on my part and it doesnt use a lot of water... I love my washer.

I have a Maytag dishwasher MDBH980AWQ10, within the 1st month of owning it there were issues. Now the electronic control panel is shot, dishwasher wont turn on. To replace it...almost the cost of what I paid, warranty has run out. In the last 7 years we have had problems with 5 various Maytag products, replaced our Maytag dishwasher which lasted 20 yrs and Maytag washer & dryer that lasted 30+ years and ran without a hitch. Maytag has not been helpful at all and their authorized service repair. A&E Repair Service is a bigger scam than they are. It is a waste of my finances and time to buy major appliances every 5 years. Each and every one of their new appliances has died shortly after all the warranties have run out. Im beyond frustrated, disgusted, and financially drained. It does not pay to be brand loyal to Maytag for they are no longer respectful nor appreciative of their customers. I would love to give corporate the opportunity to enjoy the same products that are in my home...in their homes...as well as the experience of their customer service. Last Maytag purchase for me! Is there anything that I can do in the meantime so Im not stuck with their lemons?

Maytag washing machine exploded sending glass shrapnel everywhere. At this point I believe Maytag should replace the machine. I appreciate after MANY hours on hold and being transferred that you are sending a repair person out, but there is tiny glass shrapnel all over inside. This is crazy, and a MAJOR safety concern.??? Update - can’t find parts or an eta. Replace the machine!

I have a Maytag washing machine (MDBTT53AWW1). The total cost is $524 for machine plus installation. And the cost of yearly repair on this machine is $300.I purchased this machine a year and 10 months ago in January 2010. A few months ago, the control panel started to only light up partially but the washing machine continued to run. A few days ago, when i tried to turn on the machine, it would not work--the control panel was no longer lighting up. I called a repair man recommended by Lowes, and after explaining the problem over the phone, we scheduled a time for him to come (ten days later was his first available opening!).Ten days later with a broken washing machine and doing all the washing by hand, the repair man came late. When I made the appointment, I was told he would come anytime from 8 to 11 a.m., and of course, he did not show up until almost 1:00 pm. When he finally arrived, all he did was look at the model and determined instantly that the reason our control panel was no longer working was due to a faulty design. This dishwasher allows the steam to escape through a small vent placed to the left of the control panel. The steam inevitably causes a short circuit, meaning that this will be a reoccurring problem every year.He did not dismantle anything and was in my home for no more than 5 minutes. I was told the cost of a new control panel would be $141 plus his labor fee of $137. So all in all, if you purchase a Maytag appliance, the initial cost is irrelevant. If you purchase a Maytag appliance, you will spend almost $300 yearly to maintain it--basically the cost of a brand-new washing machine.Something needs to be done; this is unacceptable. The least Maytag could do is provide all of us, fools who believed in their product and thought that they were of quality, with a free10-year warranty for this faulty machine which is pre-determined to break down every year as a result of their poor design planning.Cost aside, what kind of world are we living in that major appliances are made to last just one year and then are to be thrown in the dump? There is no way I will pay $300 for the next ten years to maintain a product that is made to break. That is wasteful and disastrous for the environment. Shame on you, Maytag. You will be filling landfills around the country with your terrible products, and the world will be a worse place for it.

I purchased a Bravos washing machine 3 years, 9 months ago. It has stopped working, bad bearings. How can a major appliance fail after three years for bad bearings unless the bearing were bad to begin with??? The repair man knew by the sound the problem was bad bearings. The washing machine sounded the same as it always had, which means the bearing were bad from the start. My first washing machine, a Kenmore, lasted 21 years and a few months. How can you produce such a terrible product and expect I as a consumer would buy another Maytag product or recommend a Maytag product? Not to mention what will now enter a landfill someplace, terrible!

I chose Maytag because they received a good rating from Consumer Reports. I liked that they were for extra large loads however now that Ive had them for 12 years I know the large loads are no more than my old Kenmore washer and dryer. The real deal breaker for me is the size of load that you can actually wash. I was hoping I would be able to wash a blanket without worrying about the washer going off balance. My washer and dryer are Maytag although I dont know the model number. They are full size but the extra large load is not extra large. The knob on my washer broke and Maytag wanted $15 for a plastic knob! I found it on eBay for $3. The washer goes off balance too easily.

Have owned Maytags (washer and dryers) for 40 years. I bought a Bravos top load washer and matching dryer because we gave our old set to a daughter leaving for college. That was less than four years ago! We bought this because it conserved water and there would only be my husband and myself home. So laundry needs would be minimal. The washer quit draining and starting making a terrible noise several days ago. Immediately called repair service - I knew from the onset this was going to be a big problem because when I told them the model, they responded - uh oh! Two days later service man comes to assess repair and lifts machine up and tells me bad seal has leaked to gear box and ruined it. Soooo for a machine that is less than 4 years old, I will have to pay $280 for part, $79 for service call, $60 for labor and $35 to have them pick it up and redeliver (because the repair is too big to be made in my home). $454 for a machine that gets minimal use!!!! I can add another $100 plus and buy a brand new machine. Why should I have to??? In doing some research, I found out this is a common issue with this model and Maytag has paid for the repair of other washers because it is a common problem. Even the serviceman said that and recommended I get a hold of Maytag. Their response - sorry mam you dont gave an extended warranty. (NOW I HAVE A LEMON!) Guess my next step is to write a letter to Maytag Corporate Office. I will keep going up the ladder until they address this flawed machine problem! One thing is for certain - I will never ever buy another Maytag product of any kind or will I ever recommend it. They are just not reliable. Guess, nowadays they are considered throw away products - keep them a few years and throw them away because its not worth your money and effort to repair them :-(

I purchased this Maytag Bravos XL Washing Machine at Lowes in California, MD for about $800 on April 8, 2018. What a disappointment for a Made in America product! BUYER BEWARE - DO NOT BUY! I agree 100% with the reviews and comments. This washing machine is a PIECE OF JUNK! It does not clean clothes! It does not provide enough water to get all clothes wet! All it does is shake the clothes back and forth and stays in the same order you put the clothes in. I agree with one of the reviews that it does nothing but crumple/wad the middle items together and rub them. And the clothes are DIRTY!! I will be calling Maytag 1-800-344-1274 and demand for my money back!! Lowes should STOP selling this product!

Maytag dishwasher MDB7749SBM2 - I purchased this unit from Home Depot. It worked fine when working. In less than two years the control panel had issues. Would not let you start cycle, would randomly start on its own, would light up randomly, would only let one cycle work, would not work at all, etc. I received no help from Maytag. After open up the door panel the problem is obvious. The ribbon cable from touch (control) panel to control board had black spots from corrosion. Poorly insulated or poor design. $150 for part and another $100+ for repairman. As Ive seen from several of these posts it appears to be a common problem now to Maytag, which they choose to ignore in spite of class action lawsuits. Obviously last Maytag product Ill ever buy.

I have had this machine for 15 years and never spent a penny on any maintenance, I love it. Some things are worth it and it still has a stylish look and cleans great. The only thing I would change is if it didn't have any the middle washer paddle so it would have more space like the newer models.

After owning my refrigerator for about six months, it started to reek, the smell permeating all of the food in the fridge. After cleaning and disinfecting the fridge and throwing out all of the food I found that the smell was just as bad as before. When I checked online I found that Maytag owners have been complaining about the smell for over a decade now. It is caused by a poorly installed drain pan. The fridges design directs air flow so that the smell enters the fridge and distributes it evenly throughout the fridge.

This Maytag (1979 model) is about as good as other dishwashers (I always rinse before placing in machine). It does have a lot more buttons that are not used than the last one I used (installed in the 1950s). Delayed start, choice of preheating water or not, choice of drying. Not big enough to do everything when have company and too big to use when no visitors present. When I am alone it takes 3 months to get enough to fill the machine and by that time they are getting moldy so most of the time I wash by hand. Black glass front with imposing row of controls across the top. I normally do not generate enough dirty dishes to warrant having a dishwasher. Since my wife died I have used the dishwasher two to three times a year.

For families where people work in gardens, work on vehicles and get just plain dirty doing things anywhere outdoors these agitator-less machines are not for you or me. Ive had mine for two years and I truly dislike it (Model MVWC425BW1). With different products I scrub dirt and grease stains on pants before they are put into the washer, scrub again when they come out of the wash and then scrub and wash again a few more times but I cannot get all the dirt out. I now work more on laundry and harder since I got this machine.This agitator-less machine is designed for people who dont get really dirty - just remove everyday perspiration and household grime. I think this machine was designed by engineers who have never done daily laundry for any length of time and theoretically thought it would clean really dirty clothes. They were really wrong! Having done laundry for 50 years, I now know that an agitator cleans better. It would be nice if other women and I, who have done laundry for years, could be on focus groups about developing new washing machines.

Maytag, you left me disillusioned and disappointed. I used to believe you, trust you. How am I going to feed my kids without a fridge? I bought our side-by-side French door refrigerator a few years ago and even bought the extended warranty (which no longer is in effect, unfortunately). Yesterday, the refrigerator failed, We called a small local repair person who could be at my home in a couple of hours. He listened and said my compressor was out, a leak was probably in there too, and that it would cost about 900 dollars or more to repair. When I called Maytag to see what they thought, they said that because I called a non-Maytag assigned repair person (even though this small-business repair guy didnt even take apart the refrigerator), I could no longer get their repair plus one year warranty offer which runs 400 dollars. But there is nothing I see on their warranty page that says this. Here I was trying to help our local economy by calling a small mom-and-pop repair person who is known in our town and has a good reputation, but I guess that by doing that minor well-intentioned act, it goes against Maytag corporate policy. Wow, how foolish do I feel now? I feel ashamed to admit this, but I actually started crying when I was on the phone with their customer help rep and asked, Isnt there something that can be done? I was thinking to myself that two months after Christmas with three kids is a tough time to replace a 1300-dollar refrigerator. I offered to pay the 400 dollars to get the refrigerator fixed by a sanctioned Maytag official with their warranty, but that I didnt know that I wasnt supposed to call anyone else besides Maytag if my appliances broke down. I would have never called our small local guy if I had known that Maytag corporate had such a policy. She said that no, there was nothing that she could do, and that is what happens to customers who call a non-Maytag assigned repair person. I guess when this happens to your fridge, you ask your neighbors if they can keep some milk, lunch meat and cheese for you, at least until you can save up for another fridge. Thank goodness that dried pasta and Ragu sauce dont have to be refrigerated. There are also cans of peas and corn and dry cereal, so it should be okay.I cant express how absolutely disappointed I am with myself and with my purchase, and how this has soured me on everything Maytag. I feel like an idiot. Can you believe that I had actually scrimped and saved up for months to buy this Maytag refrigerator and the extended warranty (hah, just to be safe)? I had bought it because I thought Maytag was a reputable company and because it was supposed to help the environment with its energy saving technology. But dont you think that a $1300 refrigerator should last more than 7 years (Believe it or not, this newer Maytag fridge was replacing a 20-year-old fridge that I gave to my cousins and which is still running to this day!)? And to add insult to injury, I already had a major repair done 4 years ago on this same French door Maytag fridge when it was only 3 years old. Maytag should offer to come out and fix their mess, but all I received when I called Robin, the supervisor, at their Tennessee call center was a, Sorry, there is nothing that I can do and there is no one else that you can speak to, and Nope, there is no one at corporate that you can call for help either and I have no advice to offer you. I can give you a mailing address though, if you like. I think I did hear pity in her voice, so that was some comfort. Pity from a call center supervisor, think about that! How awful it must be for her if that is all that she can offer to the desperate people who look to her for guidance! I actually felt sorry for her after I hung up the phone. It must be terrible to know that the company that you work for is probably mistreating its customers and all that you can offer is an Im sorry. I wonder how often someone says a rosary for her and her workers taking on those endless calls for help. How often does she cry herself to sleep after a day of that?I really dont like complaining online and I rarely do it, but this experience was just so awful and hopeless that I feel I had to say something to save other people pain and money. I hope that everyone learns from my miserable Maytag mistakes and please pass on my experiences to all of your friends and family. Those big tax refund checks will be coming soon, and I know that a lot of people upgrade their appliances with that money. Please, please think twice before you buy anything Maytag. I would feel better if I knew that people could learn from my stupidity. Remarkably, I was once gullible enough to trust and believe in American-made Maytag - goodness, was I wrong to do that. I am considering Facebooking my friends and family to let them know what happened and save them the heartache too. I hope that everyone who reads this can learn from my own mistakes and misguided trust in a company. In a world where so many companies throw away or roll over on their loyal customers, all I can say is something that I learned from a wise high school English teacher - Et tu, Maytag? .

Well I have the washer and dryer. I love the dryer, it is excellent! Now on to the washer. It tries to save water so I guess people in California would love it. I have a laundry room in the basement and one up on the top floor with the Bravos in it. I only do the clothes that are not dirty but a little smelly in the Bravos. Any clothes that are dirty I do in my 20 year old machine in the basement. Do not purchase this machine if you are under 56 because you will need a step stool. Everything I wash I do on the longest cycle because the other cycles do not get all the clothes wet. Think about what I just said. The machine does not get all the clothes wet. Do not purchase this machine. I really cannot call it a washing machine, but they look real pretty in the laundry room.

Washer would stop right after it started. I googled the problem and found out it was a bad lock. These Bravo XL units were purchased in 2015. Called an appliance repair and they charged me $250 to replace the lock (service call was $98.00 and labor was $90). The repairman left and I started the washer. There was a loud sound coming from it. I called the repairman back and he said it was the gear case and basket. He said the basket was covered under the warranty but the gear case wasnt. Would be about $750 to fix....no way was I paying the cost of a new washer to fix this less than 4 yr old one. I called Maytag. They couldnt help me. I should have purchased an extended warranty they said. The cost to purchase the extended warranty is now $394.00 per year....please do not purchase a Maytag/Whirlpool appliance unless you like buying extended warranties.

When we turn up the temp in the oven above 400 degrees, noxious fumes come out giving us headaches and nausea. We have to open all the doors and windows and bring extra fans...very toxic. PLUS the vent for the oven is at the top of the oven door, so the knobs for the burners get so hot you cant touch them!

I bought a Maytag Centennial Top Loading washer 2-1/2 years ago. Its worked very well, but has started to roar so loud on high-speed spin that you have to leave that side of the house to be heard. The factory technician determined that it had a bad gearbox and that it wasnt anything I had done that caused it. He told me it was going to cost more for parts & labor than the machine was worth. I called Maytag and was told they wouldnt help me because it was after the one-year warranty. When I asked for a supervisor, he offered to pay for the parts, but not the service. Thats kind of like Chevy offering to pay for the defective engine part, but not the installation. I have never bought a major appliance (or even a hair dryer) where I thought 3 years was a reasonable life expectancy. Lifelong Maytag Customer has left the building.

I purchased this washer because it has a large, stainless steel drum, and a deep wash setting. My laundry comes out very clean, and I do not need to run it through an extra rinse cycle. The sensor determines what size load I put in, so I am not wasting water on small loads. Overall, I am very happy with my washer. I purchased it about six months ago.

I bought a Maytag electric stove steam lift oven 2 years ago, I regret it. I baked a pie, and used the steam cleaning, it didn’t clean, my oven is still dirty. The top of the stove is not easy to clean and scratches very easily. It’s not my first stove, different brand, and I never had problem like I have now. I should have stayed with the brand I had before. My other regret, I should have read the reviews.

Our current dishwasher was already installed when we purchased this house. It is adequate, however, it does not do a great job with caked-on food. This means that the worst dishes need to be pre-cleaned.