Bought a washer and dryer from Lowes in June of 2016. Have had service on the dryer 3X and washer 1X since. Two person household that uses product a couple times a week. Dryer drum stops rotating / temp control fails / buzzer doesnt work / motor freezes up / washer makes loud banging sound at the end of the cycle every time....sounds like someone is hitting it with a hammer....Today I want a local serviceman to replace the motor but Maytag insists that I have one of their reps come out next Tuesday to examine the product and then go from there. I have been on the phone for 45 minutes trying to get them to pay me $128 for the failed motor that I will send them for inspection. They will not cooperate. They are hiding behind some BS policy. I want to inform you all in case you are contemplating a Maytag purchase. I will not purchase nor will I recommend Maytag to anyone.

My dishwashers warranty expired in March 2011 and it stopped running in April 2011. I have not had the use of my dishwasher since then. I was able to finally afford to have a technician take a look at it. I am told that it is the circuit board and it is going to cost as much as the price I bought the dishwasher for. I thought Maytag products were better than the other products so I paid a little more and got a Maytag only to find out that they are garbage. I might as well bought an unknown brand at a cheaper price for all your products were worth. I guess you cannot trust anyone these days, and I will never buy a Maytag product of any kind again. I think that you should fix this.

We purchased a washer and dryer, spent in the neighborhood of 1000.00 hard earned $$... extended warranty, the whole enchilada. Maytag. dependable, lonely repair man, ha.. that is just so much stuff. Well anyway it was a Centennial set. What junk. Never really worked that well to begin with. I trashed them both after exhausting all avenues to make it right. Well I got the hair to report the mess to consumer affairs and see if they are what they claim to be. This is more of a warning to all consumers.The stuff you consume today isnt worth the money you pay for it. The money isnt worth the time you spent to earn it. I am gonna try to find a old washer and rebuild it, and a dryer as well. Or just use solar. Best to keep the old stuff repaired and running. I dont know how many people I have spoken to about this problem. Our infrastructure is crumbling. A consumer based economy. Only there is not anyone to service the products we consume... pitiful. I guess my wife will be out back with a tub and washboard before it is all said and done... she will not like it, I guarantee that. I could not even begin to repair the washer. It was a computer operated board that did not work correctly from the beginning. The dude came out from the repair shop and fixed it while still under warranty. It died a slow painful death shortly after that. I disassembled it with a screwdriver and now have potatoes growing in the tub.The dryer has not met the same fate yet. It just sits there, anticipating the moment when I remove it and dissect it with a Sawzall. And I guarantee that day is coming. Do not buy anything from Maytag or its subsidiaries, think long term. We have become a bic lighter economy. I have been on the forefront of that movement. I did not realize it at the time. I do now. and for that I am sorry. I always expect something to work when I need it and if it doesnt, I try to repair it. Cannot fix this stuff now. The support we used to take for granted has been outsourced as well as the production of the product. Bob Dylan said it best in the song union sundown... Thank you and e pluribus unum.

I renovated my kitchen 3 years ago. I decided on purchasing new appliances which included refrigerator, dishwasher, microwave, range, washer and dryer, all of which I got from Maytag. Of course they were always known for dependability but apparently they were not! What happened to this American product? In the last 3 years, I have had my refrigerator (**) serviced 4 times for the same problem. Each time servicing has been a nightmare at the hands of AE service, Preway service and of course at the helm of my nightmare Maytag Customer service. The first mistake I made was purchasing Maytag products followed by the second mistake of purchasing Maytag service contracts. I now have a refrigerator that is not working, waiting on parts since end of august. When I called Maytag customer service, they confirmed the parts were not available and recommended I go online and try to find the part! This added insult to injury. Today, Preway service finally came to install my parts and upon technician’s arrival he opens the part box and realizes he ordered an ice tray cover, when he should have ordered an Interface Control Board. Maytag continues to have their products serviced by incompetent companies and appears to have no interest in keeping you as a customer after you purchase, whatever happen to the dependable people?Maytag had built their reputation on reliable products and dependable service, what happened to this American Made appliance? Here is a prime example of what happened, and why companies like LG and Samsung are gaining more and more customers every day. The best advice I can give someone is avoid Maytag. By the way, I forgot to mention I have 2 small children ages 3 and 4 and Maytag is not concerned about how I would provide food for them with a refrigerator that does not work. Shame! This is not what I expected from what I thought was a reliable company.

My husband and I purchased the Bravos XL washer and dryer set about a year ago as our first big washer/dryer purchase for our new home. We spent about $1200 on the set from Home Depot. I very much regret this purchase as the washer never gets our clothing clean! The washer never puts enough water in the basin and the clothing comes out with strange white smudges EVERY. SINGLE. TIME.I have tried changing detergent, I have tried skipping fabric softener, Ive tried rinsing out the dispenser thinking it was residue from old soap. I dont know what it is, but what I DO know is that the clothes go in without the white smudges and come back out with them for every load. I have to run a second rinse cycle just to get it off, which means Im washing for at least an hour and a half. I DESPISE this machine and its costing me more on my water bill.Additionally, the dryer isnt much better. It constantly shuts itself off even when its not on energy saver mode, with the little red light going on for air flow. Ive checked the connection and dont see what the issue is. If I have a big load such as blankets in there, I have to dry them all individually for almost an hour just to dry my bedding! It simply wont stay on to dry a full load. I very much regret my purchase and wish Id gone with something simpler and cheaper as it would have done a much better job with my laundry. Lesson learned. Dont waste your money on Maytag.

I was having similar issues with my Maytag model MD dishwasher. The unit was operating, and then the start/resume light began flashing. Didnt think much about it since the machine continued to run. But the machine wouldnt cycle off, or rinse or dry. It continued to run, with the start/resume light flashing. When I opened the door and hit cancel, the unit turned off. Several minutes later, the normal light and heated dry lights came on, and soon after, the unit started up by itself (Twilight Zone music is going off in my head). I let it continue to see what it was going to do. It ran, and ran, and ran some more. I stopped it and secured the power to it, left the power off for a very long time. Started it up, no joy.I began reading the blogs sent in by other frustrated Maytag owners, we are numerous. I went back and re-read some of the posts that dealt with resetting the control panel. The one that mentioned; press Hi Temp. then Start/Resume about 3 times consecutively, that did the trick. Thank you for that useful piece of info. Saved me 143.00 plus tax and shipping for the new control panel (for now). I found some very helpful MOs (Maytag owners). I also found something very frustrating, with so many unhappy customers dealing with the similar issue. I would think that Maytag would put out a technical alert that deals with these problems. Instead, we get these so-called Maytag experts that magically appear on your computer screen. They ask you, what seems to be the problem. So after I described the issue, I asked the Pro, how to prove that the issue is with the control panel, or the elect. control board, both parts are 143.00 ea. (Just trying to limit my pain.) They send me to a page that wants to charge me 28.00 for the answer. What an insult. We pay 500-800 dollars for these units that should last more than 4 yrs. and some doofus is charging you for answers that saves you the consumer money and frustration. I, like many in the Maytag blog, will never purchase a Maytag product again.

I purchased this washer two years ago. It is supposed to be high efficiency so I was using cold water with the Water level sensor. The first load of dark clothes I washed came out with soap streaks all over them. This happened every time I washed dark clothes and sometimes they were barely wet. I emailed Maytag but they didn’t reply, so I called customer service and was told I should always use warm water and when washing dark clothes select a deep water wash. How is this HE?? When I wash towels or sheets everything comes out tangled and I am only putting in one set of queen size sheets. I will never buy another Maytag.

My only issue is that I am short and find it difficult to reach the wet clothes to put them in the dryer. Other than that I am quite happy with the machine. I have had no problems to date. Thank you.

Bought a Maytag Washer & Dryer and after only 4 years the front panel went...cost to replace part only $653.55. After expressing concern about the price Maytag cut the cost of the part in half - now installed $475.00. Disposable dryer. Choked on it and decided to go ahead with the repair. Part was to be in in a week and it is now been a month. Maytag/Parts supplier no idea where the part is and doesnt return phone calls. Have to use the laundromat (family of 5). More money out of pocket. Not to mention time. Called Maytag again to complain about the service and having to pay more money out of pocket to use the laundromat. They basically told me, Too bad. Have used Maytag appliances over the years and always been satisfied but the company is clearly going downhill.

It’s washing day today, so I’m angry, frustrated and livid to do it in my Maytag machines. I’m 72 years old and been doing this for 53 years. It’s not a job you love to do but you do it. I finally get to be able to afford whatever machines I want, so what do I do, buy Maytag. They are beautiful, see through top load, and see through dryer. So finally I get to use them, what a letdown. I don’t understand how they can put these machines on the market. Unbelievable! Also very expensive. The sensor for the water level is way off. It starts washing with hardly no water covering the clothes so this is where I put it on pause and add buckets of water to wet at least the clothing. I did a test to see how the clothes moved inside when washing. It was a load of white towels and I put in a bright green face cloth to see how it moved around in there. Well what a surprise, it stayed on top and moved about 3 inches to the right. That’s all it did. You don’t call that washing, I call that soaking! Terrible washer! I could go on and on but I’m getting too upset. Now for the dryer, the sensors don’t work right so what I do is use the timer and the temperature buttons only. Sometimes clothes gets stuck under the lint basket and by the time the buzzer tells me the load is finished drying, it is so twisted that it’s wrinkled forever. It has ruined a beautiful tablecloth of mine. I can’t sell these machines because I would feel very bad to pass them to someone else…Maytag does but not me. Because of my age I won’t be getting new machines probably, I’m stuck with them, but I would advise anyone shopping for a new washer and dryer, go out there and see what they have, come back home and look for reviews which I did not. Bad mistake! Note: I searched everywhere to write this review to Maytag on their website, none to be found!

I cannot control the water level which results in smelly and not very clean clothes. I follow all the manufacturers guidelines but after several washes, the smell comes back.

If the control panel light on your Ice2O refrigerator starts flashing you will learn about the Non-Customer Service of Maytag. The problem is the High Voltage Control Board. Maytag has been aware of this defective part since 2007. At one time Maytag was fixing these at no cost to the customer via a recall. Then conveniently in 2011 the Japanese tsunami wiped out the only plant in the universe that manufactures the part.Now out of the goodness of Maytag’s corporate heart they offer the customer $300 off of a $2300 replacement (Oh, I am so grateful). It is time for Maytag (Whirlpool) to accept responsibility for a defective product and recall this refrigerator with a replacement. In the meantime if you have this problem, my advice is to go out a buy a non-Maytag/Whirlpool product since Maytag/Whirlpool cannot be trusted to stand behind their products. Please share this post with family and friends to prevent others from experiencing Non-Customer Service.

I bought the Maytag washer and it lasted 5 1/2 months. I am now going on 1 month without the washer because no one wants to take responsibility for it. Your warranty and service is crap. I will never buy another Maytag product and I will be sure and let anyone that I know that is about to purchase one not to!

Not yet two years old, my Maytag Bravos dryer stopped working. When I called a technician to see what the problem was, he told me that the circuit board was burned out and it would be $500.00 to replace. I then called Maytag to find out if there was a problem with this machine and was told no. This apparently is a lie as there were numerous complaints when I checked the internet. I have five Maytag appliances and at this point, only one has not caused a problem. Maytag is not the company of the past when if you had a Maytag, you had the best. The repairman no longer sits around with nothing to do.

We have had and used this washing machine for over 25 years and only had one small problem and that was to replace the lid switch and the machine is working today as good as the day we bought it, it has went through raising four kids and many grandkids.

I purchased my Maytag dishwasher thru Costco. I did so because I got a 2 year warranty if I bought thru them. The washer was approximately 6 months old and they replaced the pump. Approximately 3 months later they replaced the heater. Approximately 4 months after that they replaced the entire operating/electronic board located in the door. Approximately 6 weeks before the warranty was up they had to rebuild the middle dish tray. Now that the warranty is expired by 2 months the door is leaking like a sieve. Unlike most families we use our dishwasher at least twice daily. In summation I would not recommend this brand of appliances to anyone. I will not pay to have this one repaired.

This is the most horrible washer ever. Within 3 months it would not go beyond sensing mode and never fill or wash. Tech came and fixed it... 3 times. It still happens and I have to jiggle it all around to activate it. Clothes are never clean, dog hair is never washed out... My broken old agitator machine was taken to the dump & I wish I had it back! How do the stores give this machine a good rating?? I cant do light quick washes, I have to wait forever... Our water bill is 2x higher than ever because if I dont fill the tub with deep water, the clothes dont even all get wet. Hate, hate, hate this thing.

I purchase my Maytag electric glass top stove 9 years ago. 2 years ago, one of the burners went out and had to be replaced. Now, in the past 2 days, my oven is taking FOREVER to preheat from 0 to 455 degrees. So far, its been 78 minutes waiting for it to go from 0 degrees to 425! Apparently the heating element is defective. As far as the self cleaning oven, it is absolutely worthless, and does NOT work! Needless to say that Im very disappointed, and looking at another repair expense!

Oven racks falling down and theres appears to be no solution because the interior liner of the oven has warped. The 3rd party repair guys tell me the interior liner needs to be replaced, its not worth the repair cost, Im better off shopping for a new set. Its so unfortunately that this happened (we moved into this house with existing appliances that we cannot use...) and it seems to be a common problem, yet Maytag claims they have NOT received any complaints about this.

Bought this Maytag XL washer and dryer in September 2012. In January 2014, the washer stopped working. Service guy came out and said the electronics went out. Then in May 2014, the dryer died. The dryer door latch broke. Would not stay shut. 2 days later, the heating element went out. Again, the service man came out. This service man said that this model is subject to break downs. This Maytag is a piece of junk. I went out and bought a Whirlpool, which I had before. I would never buy a Maytag again. I paid over 2000.00 for this Maytag and it is the worst washer and dryer I have ever had. Apparently, the Maytag repairman needs to get his butt busy. I have the Maytag now on my sunporch, waiting for the junk man to come and get it.

I bought my black refrigerator in 2006. It has ice in the door and freezer on left side and refrigerator on right. I have not had any problem with my refrigerator and it continues to serve me well. When I need to buy another one, I will probably get a stainless that doesnt show handprints.

I bought the bravo 2 1/2 years ago. It started making loud banging noises during the cycle. I constantly had to rebalance my load. Then it stopped spinning at the end of the cycle or it would leave clothes wet. We had a repairman in and he told us that it would cost at least 600.00 for a new computer. Plus labor. Wow!!! I think a washing machine should last longer than that. Maytag should have a recall on this machine as I have read so many complaints about it.

So we purchased a whole package in sept 2014 for our newly constructed home. In Nov we received the CO and thats when everything was finally professionally installed. After its first wash the dishwasher broke and there was a flood in the house and soaked 20% of the newly installed high quality cabinets. We cleaned up everything and called Maytag to have someone inspect it to see what needs to be fixed. The gentleman came about a week or two later and said that the machine isnt worth fixing and to try to get Maytag to replace the whole machine, but he still listed all the parts that were needed to fix it. We tried calling Maytag and said what the repairman said but they said he must fix it and they will not provide a new one. So we wait for the parts and no one calls us. We follow up with Maytag and they say theyve ordered the wrong parts so it will take longer. We try calling the repair man and he doesnt call us back.Then call Maytag again and get them to call the repairman to see why he doesnt answer us. They told him to call us twice and every time he tells Maytag that hes called us and we dont pick up. So we tell Maytag hes lying, the repairman hasnt called us for weeks and Maytag doesnt give a **. And seems like this repairman is freaking lazy and doesnt want to work, even if hes paid for it. You know whats happening now? Chargeback! Thats right Maytag, screw you. When I do another house I will never buy Maytag again! Horrible service and a very defective product. I thought we were paying for quality!! They lost a customer that is faithful and doesnt mind paying extra. Hope everyone can take this into consideration before buying. I wish I wouldve seen these comments before...

I have never reviewed anything and feel compelled to chime in. The Maytag Bravos XL is the WORST washer dryer set ever. My 20 year old tiny washer with agitator cleaned a million times better in half the time. In fact this washer doesnt even clean your clothes! The reason is because so little water comes in and you cannot manually control the amount of water. Ive tried deep water wash-total joke. Heavy duty wash and extra rinse, still no better. You can wash it 2-3 times with the same poor results. Who wants to put on dirty underwear! The dryer easily takes 2 cycles to get an average size load dry and forget sheets and towels! They take 2 hours.

Maytag washing machine Model # MHWE500VW - 2 control boards only last 4 years. I paid top dollar, $1229.00 to be exact and the parts and labor are $659.00 with no guarantee that there wont be further problems. Technician told me that this is typical of Maytag products. Contacted Maytag and they told me to take a hike and have a nice day. I will attempt to get some help from the place of purchase, Hamai Appliance, Maui, Hawaii.

I have not been satisfied with this Bravo washer since purchased 4 years ago. I have been holding back anger, hoping things would somehow improve. Clothes are never really cleaned, cant even fill washer with very many clothes because the washer goes off balance. It takes a lot longer to do laundry. Clothes spin so fast they are in knots when I put them in the dryer. I always have to iron clothes. Today, well today we have a leak coming from under the washer somewhere. So please tell me, what is the advantage to having a HE washer again? By the way, no warranty since its been 4 years. I will never buy another one.

We purchased our Maytag 4000 series electric dryer in October 2011 from Best Buy. We did get a very good deal and have had little problems until this am. I moved laundry into the dryer and started it. While I was loading the washer, suddenly I heard a popping sound from the dryer and smelled smoke. Scared me looking into it. Sounds like either our electrical cord or our heating element blew. Coming from an era (born in the 1970s) where appliances should last at least 20 years, I am disappointed with Maytag. I shouldnt have problems at least until this thing is 10 years old. And even then I have higher expectations. So when I replace this, it will be with a better product.

We bought our $600 Maytag dishwasher less than two years ago and have had three separate problems with it, from faulty instillation, to a faulty seal to faulty control panel. The first problem was covered under warranty, the second problem we fixed ourselves and the third problem, nothing can be done except pay an additional fee of $250+ for a new part. Maytag used to be a good name but with three problems in under two years, the only guarantee given is that if you buy one, be prepared for problems. This company does not stand by their products and will only ask for more money to fix their faulty items.

I purchased my Bravos washer in 2011. Three days before the warranty was up, the motor went out. It was leaking oil and had to be replaced. Two days later it quit working again I had to have another repairman out and found that the gear shifter had popped off so he put it back on and charged us 85.00. Luckily my husband watched him repair it and knew what to do if it happened again, which it does just about every 2 or 3 loads so I have to pull it out and pop the ring back on. I waste more water than I save with this machine. I have to drain the water so I can move the machine out and start all over because they didnt wash, and that wastes more soap. I would get laundry done cleaner and faster if I beat it against a rock. This is the worst washing machine I have ever owned and I will never buy a high efficiency washer or another Maytag again.

I purchased a Maytag Dryer Model MEDC200XW1 Electric Dryer in November of 2011. Along with a Maytag Washer from Home Depot. This week the dryer stopped heating for no apparent reason. I use it about three times a week. I tried to speak to Maytag customer service, they were very rude and did not care I spent thousands of dollars in kitchen appliances as well. They would not even cover the service call or diagnostic or half the repair cost. Supervisor Brian @ Maytag Customer Service was rude and unprofessional. I will never buy their product again.

My old washing machine was about 25 years old but still doing a fantastic job getting the laundry done. When the dryer died we decided to replace both machines so theyd match. I had been setting money aside for years in preparation for this purchase. Ive only had them for two weeks and I stay awake at night wondering what GENIUS decided you can get clothes cleaner in a tablespoon of water than you can in an adequate amount of water?! My old washer could wash a load of laundry in about 20 minutes. Again, what GENIUS decided taking over an hour to wash a load of laundry in a tablespoon of water was a better way?! What working woman would choose to double the time needed to do laundry and then not feel confident that the clothes are clean?!!! I am so mad and frustrated and disappointed and I dont know what to do. I wish I could yell at somebody!!!

I positively HATE the new BravosXL Maytag washer, which has no decent agitator. It is ruining my clothes, as it spins with little water and leaves soap residue all over the clothes. Additionally it puts large, long wrinkles in my knits, especially disfiguring slacks. Maytag must have known how rough and ruinous this washer was on knits BEFORE selling it to an unsuspecting public! I want my money back in order to purchase an old-style, well-functioning agitator washing machine.A class-action suit should be brought against Maytag. There was no way to know before buying and using that this machine is horrible!!!

My husband purchased the Bravos XL washing machine less than a year ago at Bensons Maytag in Peoria, Illinois. Within months of purchase we noticed our clothing coming out with stains they didnt have prior to washing. After hundreds of $$s of clothing ruined we realized it was due to the fabric softener dispenser. We cleaned the machine multiple times & ceased using fabric softener. No luck.Today I finally had enough & called Bensons service department. The fellow I spoke with told me, You are not supposed to use fabric softener with the Bravos XL. I asked why a $1000 washing machine would have a dispenser you were supposed to use. He told me it was because people like to use it BUT you werent supposed to use it. I asked, Why would there be a dispenser if you werent supposed to use it. He told me the salesperson should have explained it during the transaction or I should have read the owners manual more thoroughly. I asked how I needed to go about correcting the problem & he told me to clean out the machine with really, really hot water. I explained we had multiple times.He didnt have any other suggestions so I asked about setting up a service call & requested he access my information so we could verify the warranty. He confirmed the unit was under warranty. I asked to schedule service & was told there would be a $50 service call fee. I told him, I would figure that would be under warranty to which he explained it would only be under warranty if it was the machine ruining my clothes. I asked, What other reason would there be for my ruined clothes and he told me if the laundry was being ruined because I used fabric softener it would not be under warranty. So I repeated that saying So you are telling me if the machine is ruining my clothing because I used fabric softener it will not be under warranty? and he got flustered and basically said he didnt exactly say that and they couldnt confirm anything until a tech took a look at the machine. I told him I would have to speak to my husband.So this is my question... why on Earth do we have a company building $1000 washing machines WITH A FABRIC SOFTENER DISPENSER if you are not supposed to use it? I have never, ever, EVER had a washing machine do such a lousy job. I have never, ever, EVER been afraid to put clothing in a washing machine... not even in a cheap, crappy laundromat. Shame on you, Maytag!

Maytag 2000 series front load washer - f you are looking for a front load washer DO NOT buy a Maytag! I purchased a new front load washer dryer set late 2013 and have regretted to washer ever since. Continual electrical problems, door gasket needed replaced almost immediately AND the worst part is that it has ruined over $1000 worth of clothing due to it trapping cloth between the drum and door and wearing holes in them. No matter how I load the clothes or sort them it continues. I have contacted Maytag and was told I have no recourse as the warranty is over. I was very disappointed because I have had Maytag products in the past and had no problems. Please, think twice before buying this washer! It will cost much more than just the ticket price!!!

Neptune washer maxima XL steam - Our machine is only 2 years old and we feel the soap dispenser is defective. That little door inside to choose either liquid or powder is not flush with the basic cup and to make matter worse, there is a V shape hole at the bottom of that little door. Meaning, fill it up, and while you are looking for the softener in your closet, all the expensive liquid HE soap is on your floor! And when you close the door, if you wait for starting the load, all the soap goes into that rubber gulley instead of being sent over the clothes. I just got off the phone with them, they wanted to send a technician AT MY EXPENSE - when I do feel it is a deign mistake, not a use/abuse on my part. I proposed instead to send them a picture. They refused. I proposed to send them the soap drawer, they refused as well. I will never buy Maytag ever again and dont recommend to anyone to go to this Brand name!

The AquaLift Self-Cleaning is a very poor substitute for a normal high temperature Oven-Range. It gives as much work as an oven without any self-cleaning, as it does nothing to the sidewalls or the door. The minimum temperature is 170 Fahrenheit, too high to rise a dough.

Maytag Bravos Washer 300 Quiet Series Model MVWB700VQ0 - Nothing about it is quiet. Worked pretty well the first year. Spin cycle works too well. It twists and rips. The second year it needed a new pump because a dime got into it and cracked the pump. When you wash anything bulky you better sit and watch it because it will almost certainly go off balance. Year three Sd (suds or slow) code started flashing and washer stopped half way through. Not sure why suds because I only use HE Tide, no perfumes or dyes due to my daughters sensitivity. I use Affresh as directed and on schedule. Was told it was a slow drain, found two dimes in the filter and a lot of lint. Still not working and flashing Sd... stops half way, agitator moves left to right doesnt spin. When the diagnostic was performed, the basket spun but when it stopped it made a grinding noise. Now it might be that it needs new bearings! So much for the Maytag reputation. Its junk and I will not be buying another Maytag, Whirlpool, Kenmore or any other product from their affiliates. Not purchasing anything from Sears again either. Also I will be canceling my subscription to Consumer Reports because they highly recommended this product. Shame on Maytag. How do we start a class action suit?

Purchased this oven at Lowes on 2/8/2018 for $1925. Worked good until my wife cleaned the lower oven on 11/22/2019. The next morning the oven was locked and nothing would work. We called for service and the repair bill was $194.55. I told the repairman that the oven had a 10 year warranty on it, one year on everything and the rest on the parts only. He said no, and showed me in the warranty book that it only covered two parts. Which was not the two parts he had to replace. If you purchase a oven with self-clean feature, I would recommend that you do not use it.

I’m so disappointed in this refrigerator! It does not keep a steady temperature. It’s only 3 years old and will not buy another Maytag. I do like the freezer on the bottom but it also does not keep a steady temperature.

The washing machine is great as long as you’re washing small loads. If you try to wash a large load or heavily soiled items it does not get them fully clean. I have had absolutely no problems with the dryer except that I have had to replace the handle on the door which was a very inexpensive repair.

I need a new circuit board for a $2500 refrigerator. It was Saturday night of a holiday weekend when the ice chute started opening and closing and lights on door panel flashed like crazy. I called Maytag, who set up a service appointment for me for Monday. The tech came at 6pm and said there was nothing he could do without a part from Maytag and left. I proceeded to throw out all spoiled food and load a cooler with ice. I called Maytag, and they said it will take about a week to receive the part and have service. I have children in the house, and we live in Miami. I said that I would pay for overnight delivery of the part, and they told me it couldnt be done. I called this morning for a tracking number of the part, and they told me that it wasnt sent out as of yet. According to the internet search, this is a problem with a considerable amount of model number MF12568AES, and I should have been notified by the company. They claim it is a special project, not a recall.

I have had this refrigerator for a few years and never have had a problem. It keeps food uniformly cold, and is frost free. While appearance is attractive, it doesnt look like a $3,000 refrigerator. However, black pebbled-surface exterior is easy to clean and scratch-resistant. Plastic and glass interior fittings also have held up very well. I originally thought it would be too small because I was buying it to fit a certain space in the kitchen. But it has turned out to be just the right size because there is no wasted space inside. I bought this at Home Depot on sale for about $400.00 and it has turned out to be an excellent buy. Delivery was on time, efficient, and people were polite and helpful. Refrigerator was ready to be used about 15 minutes after delivery arrived. I have found Maytag appliances to be extremely reliable and made to last. They have never disappointed me. I will continue to buy them. I highly recommend it.

My Maytag (MER7662XQ) oven has stopped working after barely 6 months of use. I filed a warranty-repair complaint and reported the error codes shown: F1 (faulty touchpad) and F3 (faulty temp sensor). Although Maytag promptly sent a repairman, he arrived without parts and left within 5 minutes without fixing anything. He said he would order parts. Whenever they were delivered to us, by mail, we should call again to schedule another repair. But he warned he was prohibited from coming out for another 7 days. So far, Ive been without an oven for almost 3 weeks and there has been no action or information. My calls to Maytag produced nothing, except confirmation they show the repair as open since they do not actually distribute parts, and the repairman is with an outside company. A terrible product and a worse service! I would not ever buy another Maytag product and recommend that no one else does either.

I purchased Maytag dishwasher (model # MDBH979AWW3) in June of 2010. Trouble started on washer after 18 months. Touch pad buttons dont all seem to be working. Occasionally gets to run after slamming door multiple times, but dispenser doesnt function properly. After trying to diagnose myself with door switches, connectors, etc., I caved in and called service. Service quoted $470 parts and labor to fix the problems, including control touch panel, dispenser, and control board (seems common from what I read here). Wish I had seen this string of posts before I called Maytag/Whirlpool customer service to see if they would help before I did any repairs. The responses I got from the service rep were rigid and scripted. Only time she varied from the script was to explain that modern high-efficiency appliances dont tend to last as long as ones 20 years ago. 18 months? Really? I might buy that if it was a mechanical durability design issue. Supervisors responses were also scripted, pointing back to the 12-month warranty. She said she did a warranty search on my model and that there was no warranty concern for this problem (really?). If there was, she might be able to help me. I guess there is no warranty history because most failures are between 12-24 months and the consumer has to pay for replacement outside of warranty. No semblance of customer service or customer care, just repeating what is on their website. Response was: I am sorry you are dissatisfied with the product and my response, but there is nothing I am authorized do. Sent an email to Maytag customer service regarding the problem and customer service interaction. They called back saying they stand by the original customer reps response, but offered to have someone else come out to give a second opinion on the problem. From what I read here, that doesnt seem necessary. Wish Maytag/Whirlpool would at least acknowledge that there is a problem, even the auto industry seems to have figured out a way to equip the service industry with known recurring problem history (TSB) and offer token help to keep customer loyalty. Apparently another quality organization fallen victim to short-sighted methods of maintaining shareholder value.

I bought a Maytag side by side fridge freezer in 2010 at a cost of £2000. Having come back from a week away it had entirely defrosted spoiling all the contents. An engineer came to look at it but said the fault was unrepairable so he wrote it off. Maytag (Whirlpool) think that it is perfectly ok for a 5 year old fridge freezer costing two grand should now pack up. I, on the other hand, do not... They offered me £700 of the cost of a new Maytag. Joy! I thought. However, this one does not make ice or have chilled water (the principal reason for buying Maytag in the first place). I was then told that this was the ONLY fridge freezer in the entire Maytag or Whirlpool range. Is there nothing else you can do to help? I pleaded. No was the reply. The moral of this story is going posh on an American Fridge freezer is not guarantee that you will get the after sales service that the price would suggest.

Our washer sounds like an airplane taking off. Called a repair man and the repairs are $690.00. The washer cost $999.00; such a waste of money. I called Maytag and they say there is nothing they can do. I will NEVER buy a Maytag again.

Maytag and Home Depot do not back their products or assist customers. While repair my fathers home in Grand Junction Colorado, Home Depot workman grabbed the 30 year old washer and dryer by the controls and promptly destroyed the machines. No - Home Depot didnt do anything despite complaints. I bought a brand new Maytag Washer and Dryer for the Grand Junction, Colorado home. The famous Maytags that are called dependable only lasted 3 months. When I went to complain at the Grand Junction Home Depot - the manager - Cheryl - called me a lair when I said I left phone messages for her. Cheryl seems to represent the best of Home Depot when she doesnt assist customers - is nasty and calls them liars when they say they left phone messages for her. No - Home Depot would not back their selling Maytag, and worse, they wont assist you in finding how to contact Maytag. Cheryls response was - Contact Maytag. Good bye. I was not given a contact or phone number - nothing. I spent over $32,000 at Home Depot fixing up my fathers home and rentals and this is how Home Depot treats customers. Worse I have a worthless Maytag that ceased working after just 3 months. Yes - you may contact me, yes - you may use my name and yes - I will blog on the internet the nastiness of Home Depot in Grand Junction, and the poor quality and poor customer service with Maytag.

It’s a nice look to your kitchen first, and an easy clean. Works great for heating up stuff in a hurry and makes popcorn perfect on the popcorn button. Does ok at melting things. I have been happy with mine for 3 yrs so far.

Just passed warranty period and Maytag dishwasher broke. It would not start. Called and was allowed to purchase extended warranty for $135.00. A new panel was shipped and dishwasher lasted just under one more year with same issue. Another extended warranty was offered for $199.00. Needless to say we are buying a new dishwasher and not a Maytag or Whirlpool. The panels are notorious for rusting out. Hmmm moisture of a dishwasher and parts easily corrode.

I purchased range in January of 2011. I have had the top replaced and still it looks bad. Every time I use a burner, even if boiling water, I need to use the razor scraper to clean the burner. I’m very dissatisfied. We used to say we would buy nothing but Maytag but not anymore. Tell anyone who will listen how much I hate this stove. Oven does not cook properly, burns most everything I bake no matter if I lower the temp and time!

So wife and I purchased a Maytag dishwasher in late 2012. A year and a month later it turns into Hal 9000 from 2001 Space Odyssey. I press normal, it shows light rinse. I press heated dry, it tries turning off the life support and blowing me out the air lock. Finally, in March it dies. No power, no nothing. $500+ for an appliance that lasts 2 years. So for the past few months, while we wavered over buying a new brand or spending $250+ on a repair, we were washing dishes by hand. It was as bad as my grandma used to say it was. Then, by chance I ran across a web blog talking about this being a common problem, and there are hundreds of complaints, and its a problem with a $4.00 part on the control panel that can be fixed with a Q-tip, rubbing alcohol, and silicone... Im not a handyman by any stretch of the imagination, but even this I could do. Unplug or switch off the breaker. After unscrewing all the screws, (not your standard or Phillips head either) unplug the control panel from the control box and remove the control panel. On the back, youll notice a flat cable (pictured below) that will have dark marks on the opposite side of the part sticker. Gently clean this with a Q-tip and rubbing alcohol. I then covered the back (side without sticker) with silicone, (you can get at hardware store or Target) let dry, and put everything back together again and now its working better than new. Im regarded as a master handyman in my house, and I didnt even have to hear the dishwasher sing Daisy Bell as I disconnected it. With such a simple fix, Im amazed Maytag didnt just own up to it and get it addressed. The millions it will end up costing them in the long run, by this frustrating experience shared by us all will have them thinking twice in the future (hopefully). It is a shame they seem to be adopting the business model of American auto manufacturers of the late 80s. Ill update this in a year and a month to let you know how the fix worked, and you owe me a beer for saving you $150 - $600 for a repair or replacement. One word... VICTORIOUS!!

The digital display on our Maytag Washer model MVWB765FW, bought 3/22/2017, failed overnight (whilst the machine was not operating) after 3 1/2 years. A reputable firm came out and diagnosed the problem, their report concluded that the Control Board had failed and needed replacing: they provided a verbal quote of $525 [ ! ] to do that. The machine cost $600 and based on the expected life for washers (per Consumer Reports) of ten years would have a maximum residual value of $420 based on straight-line depreciation. The retailer from whom we bought the washer told us that he had contacted Maytag and asked them what they were prepared to do about this failure: a week later and absolutely no response from the manufacturer. Apparently Maytag has no concern for their customers or their own reputation. We made the mistake of buying this machine based on Maytag’s reputation and a ten year warranty which appears to cover only parts unlikely to fail! NO MORE MAYTAGS FOR US.

Bought brand new Maytag dishwasher. Worked great for 3 years. Then caught on fire. Couldnt contact maytag for a month because when you call your on hold for 30 minutes. Then when I do contact them they will only want to give 50%off another of their products that Ive already had catch on fire. I will never buy another one ever.

Im an 78 year old man, married in 1962. In all the years and two kids we have had just three Maytag washers. To me the gold standard of quality washers. When the motor went out in our 15 year old Washing machine I considered replacing the motor, which is well within my capability. I am a journeyman industrial machine repairman formerly with Ford Motor car company before retirement.Instead, my wife and I bought a Maytag top loader high efficiency washer from Best Buy. I was skeptical when I examined the new machine with paddles instead of the agitator. Trusting that Maytag had engineered a water saving washer using paddles, I made the very poor decision to buy it. I regret not replacing the motor in my old machine. Boy was I wrong. Given the chance I would trade my new machine for the old in a heartbeat...The old machine washed everything we could throw at it. The new machine wont wash anything to my satisfaction. The bedding deep fill cycle is the only one capable of a passable job. Even then I would like a soak cycle which, in my opinion, would vastly improve results. In all I would characterize this as a total engineering failure. Why Maytag would allow this POS to be sold, where the reputation of Maytag is totally destroyed, is beyond my comprehension.

I had a problem with my 1 year old oven. I scheduled an appointment and no one showed up. So I fixed it myself. A week later they called to schedule an appointment and I told them that they were scheduled for last week. So their response was OK, I dont need them anymore - goodbye. The parts are under warranty so I send them the part I replaced myself and the invoice for the cost. I didnt get a response. So 3 months later I send a second letter. Three more months and still no response. I can remember when Maytag had commercials showing their repair sleeping because they had no work to do. Now, their products are failing and their entire service depart is asleep.

My Bravos Washer and Gas dryer are only a few years old, and they have both been problematic to say the least! Neither Home Depot nor Maytag have been helpful. My washer has had the shocks replaced already, because it would constantly go off balance and shut down and they cant grease the bearings because they are sealed. So, now it sounds like an airport is in my laundry room! The gas dryer takes an entire day to half dry a load and its burnt on the inside!

I think it would be nice to state on the box of dishwasher that customer may need a water connecting fitting and hose for their new dishwasher. Yes, I was asked if I needed anything else and I replied I dont think so! Well when I got home, I did need the water supply sweep 90 degree elbow. Or tell sales people to inform there are parts missing. I had to drive back to Huntsville, AL from Hazel Green. Not life or death, just saying! I do like Maytag products. The dishwasher I replaced was17 years old and we had good service! It’s just starting sounding like a rocket motor. Time to upgrade, I thought. Well my wife really thought so! ;)

Its unfortunate that Maytag expects their products to be so short lived, they wont produce parts for their appliances after 7 years. They just told me they are only required by law to make parts for their products for 7 years so thats what they do. So unfortunately, if your microwave outlives its handle, youre going to have to replace the entire appliance which will cost me almost $500. I will never buy another Maytag or Whirlpool products because of this.

My Maytag washing machine is nothing like the ones that my mom used to have. This thing is loud as it click, click clicks through cycles. Being a mechanical engineer, I assume that parts are taking a beating inside that machine to make all that noise. Then comes the wash time on this thing. With water level on auto sensing and one rinse, this machine takes over an hour to do a batch of wash. It literally stops dead for at least a full minute between each cycle then click, click, clicks its way to the next. It does not rinse very well as more often then not there is soap scum on the clothes when the washer finally stops. SPEND A FEW DOLLARS MORE AND BUY A DIFFERENT BRAND! Maytag is garbage!

Maytag washing machine exploded sending glass shrapnel everywhere. At this point I believe Maytag should replace the machine. I appreciate after MANY hours on hold and being transferred that you are sending a repair person out, but there is tiny glass shrapnel all over inside. This is crazy, and a MAJOR safety concern.??? Update - can’t find parts or an eta. Replace the machine!

Purchased this washing machine 4 years ago and every time I do towels, blankets, linens etc. all ends up in the middle of the washer in an unbalanced situation. Cannot clear the balance even when rearranged. I assume this is what happens with all the upright washers now that the center agitation unit has been removed. I have to ask the question of who made this decision to remove the center part? A man who never does laundry?

I bought a Maytag dishwasher just 15 months ago. Worked fine for the first 12 months. Then literally, a few short weeks after the warranty expired, the buttons on the control panel started acting up. The normal button, when pushed, would light up the delay hours. The light cycle would make the rinse only come to life. It was beyond frustrating. My husband would unplug it to reset it and that worked for two weeks but now, nothing. It wont work at all. Im FURIOUS, considering we spent $450 on this thing and now its useless. I had a Kitchen-Aid that I loved but due to cost, decided to get this hunk of junk. I learned my lesson..Maytag, you should be ashamed you make such horrible products.

I purchased a Maytag 4-door model, a little over three years ago. A little over a year ago, I noticed small puddles of water around the bottom of my refrigerator on the floor. I blamed the dog for having accidents and shrugged it off. Well, after months of putting up with this I came to the realization that it wasnt my dog, so I started looking for leaks on the seal, etc. Thats when I realized that the entire floor of the freezer was one solid block of ice! So, I looked online for people that might be having the same problem. Sure enough, there are A LOT of us!!! Now to add insult to injury, I have to have a MAYTAG certified repairman come and look at what needs to be done! He only charges $85.00 just to come to my house!!!! Thanks MAYTAG, I spend $2500.00 for a refrigerator thats obviously defective, and still have to pay more to have it repaired!!!

MTB2656DEB - Well my fridge is now about 12 years old and from the beginning it was horrible ice as always forming under freezer door. The cold cut draw broke 3 times with its cheap junkie plastic. I hated it from the beginning. I have owned a GE double door with ice maker for 26 years. Wish I had kept it.

Maytag Performa Side by Side fridge PSD262LHEB door handle pulled off for the second time since purchase but this time, the handle knocked over a pot of hot water on me. I am just relieved that I have no small children anymore. I would consider this very dangerous in any household. The first time, it was covered under warranty along with the broken ice maker. The repairman stated that he had replaced many handles and due to design flaw, they would not last long.

I spoke with Mike today at the customer service department at Maytag to see if Maytag would pay for the parts to repair my 04/2010 Maytag front load washer (model MHWE450WW00). The bearing assembly needs to be replaced. So, that means the tub and basket need to be replaced too. The original cost in 04/2010 was $1,088 plus tax. The cost to repair is $1,048. Maytag will do nothing since it was purchased over 12 months ago. I cant believe I just threw almost $1100 away on a washer. Obviously, there is something wrong when an appliance doesnt work after 1.5 years.

My Neptune washing machine does not drain or spin. It keeps going unbalanced. I am told that I used the wrong detergent. The machine takes a whole day to wash a small load of clothes and then never finishes. Clothes and towels are constantly being ripped and torn. This Maytag product is inferior and we have paid a lot of money for this product that does not work. Repairs to this product are not advised, we have been told that we just need to buy a new one again. This is poor service and poor advice.

My Maytag Front Load Washer Model MHWE200XW purchased from Sears had a malfunctioning spin cycle. The authorized Maytag repairman from Landers, with support from a Maytag technician by phone, did not know how to repair it. The machine had light use over the past 15 months, and hence was not covered under warranty. So I am out $650 for the machine and $200 for the repair that resulted in continued and even worse malfunctioning. Unfortunately for me, the tests did not show any errors and the machine did not state any error. It just would not spin and then would not allow the door to open. It is a lemon and I do not recommend its purchase.

MFI2670XEMS - I bought a Maytag Fridge MFI2670XEMS in 2012. I dont remember how long it took to start leaking but it wasnt long. Same thing as what most people are complaining about - I also have hardwood floors that are ruined. I just had a kitchen remodel and now I wish the floors werent new. Warped badly under the fridge. It is a constant pain. I have to break up the ice with a blunt object to get it out. I was so excited to get a new fridge. Of course it was on sale, now I know why. I wish I had just kept the old one, at least my floors would look great. Lame.

This Bravos 300 washer has never cleaned clothes adequately. I have 3 sons who are athletic and this washer does not clean sweaty or dirty clothes even with extra rinse. Now my machine is 4 years and 3 months old and it needs a new bearing which will cost me $385. The repairman said this is a common repair in this machine. Maytag should be ashamed of the poor quality of this machine. I am now looking to by a new traditional top loader. These HE machines are a joke. I am contacting them to make a complaint and see if anything can be done.

The best we can tell, we got our Maytag in 1991. This was because the repairman told us that was the last year they made parts for it. It ran wonderfully until 2018. The water valve broke, but a repairman easily fixed it. In 2019, it stopped running. The repairman fixed it, temporarily, he said. He refused to charge us for his work because he said we might get a few more loads done before it completely pooped out. Were still using it. I love this machine. It has gone WAY past the expected life span of a washing machine. Weve had it for 29 years!

I absolutely love this Maytag Bravos XL washing machine... I bought this machine before doing any research because of a sale and then after reading multitudes of reviews... positive and negative... I thought I had made a mistake. The absolutely most important thing with this machine is to load it properly and select the proper wash cycles. You must stack your clothes around the outside of the drum leaving the center open. You must use HE detergent. This is a Commercial grade washer and is meant to be loaded. The twisting and wringing of clothes is because of the high speed nature of the spin cycle (commercial). If you have never been to a public laundromat then you should try it and see what those machines do to your clothes. I too was apprehensive about the water levels at first... So I stood there for an entire cycle multiple time and on diff settings.The machine is constantly adding water as needed and each time after about 10 min... no matter the size load I put in. The clothes eventually were covered by water. Have had no issues with clothes that come out dry in spots. I suspect this is due to improper loading. Again my info on using this machine... loading techniques etc.. all came from positive reviewers stressing the importance of these key factors. This machine was not designed or intended for light or delicate use. So if you do a lot of those type loads perhaps this machine is not for you. As for the loudness and banging I have read about I have not experienced that. I have read reviews that the problem in some case ended up being metal or plastic drip pans used under the machine. Mine sits on concrete. Anyway hope this helps someone out.

We purchased a Maytag washer/dryer 5500 series in October of 2006. It was working good for the first few years, then gradually started failing on us. The clothes would not be clean or they would be soaked when done. Two days ago, on the board it kept blinking LR. So I checked all measures to make sure that it wasnt the motor or the front door lock. That door lock is a big pain! However, it happened to be both the motor and the bearing at the same. This is definitely not worth spending another $700 on. Goodbye Maytag, hello LG!

148013 Stan & Pauls Dartmouth MA - 3 yrs ago we remodeled the kitchen... I went with Maytag appliances because I was always told they were good. I should have stayed with GE. Dishwasher touch pad is gone again... 2nd time in 3 yrs. Last one cost us 265.00. We are senior and thought these appliances would outlast us. We only use it about twice a week. Our freezer door tracks and door needed to be replace 6 mo after purchase. WE lost all the food that had defrosted. Our oven coil burned out already also... that was expensive to replace. Only thing that we have not had to repair (knocking on wood) is the microwave. STAY AWAY FROM MAYTAG, FOLKS!!

3 months after we purchased our Maytag dishwasher in Jan 2014 (Sears) it broke. The service person told us that the ELECTRONIC CONTROL PANEL (START, CANCEL, WASH CYCLE SELECTIONS) was a common breakage issue and fixed it. It broke again around one year from our purchase date. Same issue, but kept working and not working. Finally we contacted Maytags customer service. Although courteous the only thing we were offered for this common Maytag issue was a $249.95 one year warranty for them to come and fix this recurring problem. I explained that we had already spent about $870 (including tax, delivery and installation) for our middle of the line dishwasher one and a half years ago and asked if they would consider either charging us for a smaller service call/repair or just do it because it seems to be a design and manufacturing issue. After one hour and no sympathy I had to pay the $249.95 to get a repair person out and be covered for one year from today. I dont trust the cheap quality and the lack of support for the product. THEY ARE OUT THERE TO SELL MORE INSURANCE AND CUSTOMER SERVICE DOESNT MATTER!

Have had this side by side for a long time and it is great. Have not had any problems with it. Also have had an Amana which we love as well. These are side by side and are frost free and never have to clean.

I bought a Maytag Dishwasher Model #MDB7749SBW2 in 2013. It worked great for 2 years. In 2015, the control panel malfunctioned. All the lights on the control panel would light up and the dishwasher wouldnt start. I called Maytag. They sent out a service tech. He replaced the control panel. I started having the same problems two years later, 2017. I called Maytag today, 9/11/17, to see if they had recalled this dishwasher. No, it hasnt been recalled. They offered to sell me a extended warranty for $400+, that would pay for the service call and parts or, I could find another Maytag, Whirlpool or KitchenAid dishwasher and depending on the model, I could get a 25-45% discount on a new one. I asked why they havent recalled this model, due to the problems that so many people are having. They dont know. Im writing this review to let those of you who have bought this dishwasher know, that the product is faulty.

I bought this washing machine 2 years ago or so. We have always bought Maytag. My mother still has hers she bought over 25 years ago and it still looks and works great. So my wife wanted a new washing machine so I said were going to get another Maytag. Boy did I screw up. What a piece of ** junk. Sounds like its grinding gears all the time, so loud. I close the door in the wash room and I can still hear my investment on a Maytag grinding my nerves because I spent so much on a product of a brand Maytag that I thought would be around for a while. Do not buy a Maytag.

Maytag Neptune Stacked Electric Washer & Dryer. Had to buy a motor for Washer but lasted 12 years before giving problems again; then couldnt find anyone that would service for cheaper than $100 for just coming to your house plus $75 an hour for labor. Thats HIGHER than my billable rate! Rip-off Service & parts charges. Found out it was easier & cheaper to troubleshoot ONLINE myself using FIXYA site and others. Expense for an appliance above what most run ~ 1500 for both units. Plus if it doesnt have or offer a 5-year warranty then something is wrong with the quality! Maytag Neptune Series MLE2000AYW 27 Inch Electric Laundry Center with 3.34 Cu. Ft. Washer Capacity, 4 Wash Cycles and 6.0 Cu. Ft. Dryer Capacity, 3 Dry Cycles: White. Worst part on this model was a WAX MOTOR that they used for the Washer to control the door being closed or open. Next worst DESIGN error was they didnt put a drain hole in the plastic rim seal for the Washer door, that area would build up mold & mildew if you didnt learn to keep Washer door open at all times AFTER a wash. We learned by removing the light bulb! Therefore it was easy for my crew to learn to leave the door open after washing. This model was Energy star certified and had a long life here 12 years. Unfortunately I think they build these things to only last 10 years; then you have to replace them. In years gone by... the 1970s Washing machines and dryers would last 20 years!!

Bought machine 03/23/15 exactly 2 yrs ago & machine will not work. It looks like the electric panel and which there are a lot of complaints about the panel, and the lid. It seems as its about the extended warranty now. The quality that Maytag advertises is lies. You buy the product and you have no choice but to purchase a warranty on your machine. Simple is better when it last 20 yrs over 2 yrs on a fancy machine. First electric panel machine washer with a horrible experience. It will cost 98 just to look at, that is not including parts and labor. Its 339.15 for a year warranty which equals over 300 per year for 3 years. Overpriced in all ways. Worse choice ever.

I purchased all new appliances and decided to go with Maytag. My Maytag Refrigerator model MFI2569VEM after 12 months, just after the warranty expired, started leaking all over my kitchen floor. I called Maytag and all they told me was there is no recall on this model and there was nothing they could tell me over the phone. I purchased an extended warranty and that is a whole other problem to get someone out. They said to check the freezer problem I need to call when the leak was occurring, so they could see what is happening. So basically, I need to leave water on my kitchen floor so they could see what is happening. Who hires these people?

I bought a Maytag Dryer from Lowes in December of 2013. I paid 600.00 for this dryer which I thought was going to last for quite awhile. It stopped working in January of 2016. (2 years old). I had a repairman come out and he said the motor had burned out and he wanted 300.00 to fix it. I called Lowes and asked if I should expect the motor to burn out in 2 years; they said of course not - call Maytag. That proved to be a complete waste of time. They would do nothing. They simply said that there was not a recall on that machine and they were not technicians. However they would be glad to send someone for 125.00 dollars to look at it, then the parts and labor would be more. I have never had a dryer burn out in 2 years - not even when I was raising children and using a dryer daily. This Maytag clothes dryer isnt even used every week and when it is used, there are a few small loads. I am appalled and disappointed in Maytag and the poor quality of this appliance as well as their horrible customer service.

My over-stove microwave is approximately 18 months old. Suddenly, the fan came on and will not turn off. I had to unplug the microwave. This appliance is out of warranty but certainly should last longer than 18 months. I feel that Maytag should certainly be called to task for selling and promoting such a shoddy, unreliable product.

Worst product I ever purchase. I have four kids which are boys. This washer does not clean very good. I usually soak the clothes first before I put it in the washer. Never purchasing their product again. Now I am stuck with this washer because I cannot afford to purchase another one. Hate it.

We (family of 2) purchased our Maytag Bravo XL Washing Machine Model#MVWB880BW in Nov. 2013 for over $700.00. Last week, Dec. 2019, the washer would not finish the rinse/spin cycle. The clothes were still wet. I researched troubleshooting in the Maytag booklet included with the machine and tried everything. It still showed an OL on the readout. It was not overloaded as I only had 3 towels, 3 washcloths, and 3 hand towels in the washer. I tried just the rinse/spin cycle alone to get the water out of the clothes, but they remained wet, and the OH still appeared on the machine. When I called the place where we bought it, they suggested unplugging it, waiting and plugging it back into the outlet to possibly reset the machine. That seemed to work for 1 very small washload. The next day, I tried washing again and the OH appeared with the clothes still being wet. We had a repair person come out. The service call/diagnostic of $116.98 plus repairs of $304.41 plus $95.00 to install of the new Motor Control Board. I feel that cost is excessive for only 6 years of service. Before we bought this machine in 2013, I had a Maytag which lasted over 20 years with NO problems. I always thought Maytag was the best washer, but this experience has proven to change my mind. We went out and bought another washer rather than replacing the board not knowing how long the new one would last. Needless to say, we did not buy another Maytag. I do not feel I can trust the Maytag products anymore. After this experience, I did more research on the Direct Drive used in this particular model washing machine and found that it had been problematic. I would have thought Maytag would have offered a recall to avoid these costs/problems and avoid dissatisfied customers. Along with the original purchase of the Maytag washer in 2013, we did buy the matching dryer and are hoping the dryer will last longer than the washer. We shall see.... This has been an unexpected and expensive lesson.

After my divorce, I bought a new house for my youngest son and me. It came without a fridge, so I used some of my settlement money to buy one I had been dying to get - stainless, French door, with bottom drawer freezer! It worked fine for the first 9 months or so. Then, water started pouring through the ceiling of my downstairs master bedroom. Turns out it was coming from the freezer water line. Ceiling tiles ruined, carpet stained. Then it started making this god awful noise. It starts, rumbles for a while (long enough to wake everyone up or give the dog a coronary), then is quiet for a while. Next, I open the freezer to find a sheet of ice across the bottom of the drawer. I assumed I had done something, so I got rid of it and thought nothing else of it. Last night, I get ready to make dinner and there is this blizzard of frost all over the freezer. It looks like a winter wonderland. I am afraid to see what is there when I go home and even more fearful to attempt to use my warranty.

I bought the largest Maytag top load washer. From day 1 clothes come out with laundry detergent left all over them. I have to take a washcloth and wash off every piece of clothing coming out of the washer. Had a technician come out. He said he gets this complaint every day. His suggestion, put less clothes in and use less detergent. This washer is programmed to use minimal water and it just doesn’t have enough water to clean all the detergent off. So, I bought the biggest washer to wash bigger loads and now you are telling me that just doesn’t work.Spoke with Maytag customer service. They said very rudely if there is no problem found when the technician came out, there is nothing they will do. She told me it was user error. My dryer also stopped working. Sometimes it would turn on, sometimes not. The technician said the lint screen error code came up. He would try to get Maytag to replace the whole board but usually they don’t do that unless the whole board has a problem. Called Maytag the next day. The technician documented he fixed a connection problem and closed the ticket. What???? So, now I guess I need to schedule another service visit. Very unhappy with 5 month old appliances. Paid $1700 for the pair, you expect quality products.

I have a Maytag front load washer, and it has been flashing codes since day one, smells like mold, does not spin water out, and at first, all Maytag could say is, Im using too much soap, the wrong soap, loading too full, and I have it on a stand that is sold with the washer that they dont recommend, after I paid $300.00 for it. Now, it is flashing an E3 code, and will not finish a cycle at all. Maytag wants money to fix the problem that thousands of consumers have, after paying over $1,000 for the machine. I will never purchase another Maytag product, for as long as I live.

I bought a new refrigerator 6 weeks ago and it is not cooling or freezing anymore. I lost all my food. I spent 50 minutes on the phone to be told that the earliest they can fix it is in three days! Can you believe that? I will never buy a product from Maytag or Whirlpool again and everybody should be aware of the awful quality of their customer service!

I have a warranty on my Maytag refrigerator. My icemaker has been broken for six months. I have had repair people show up frequently to try and fix it. Six months and six icemakers later, it still cant be fixed. Remember, I take off work to meet these repair people who sometimes show and sometimes dont. They elevated it to the manufacturer who was going to come out and look at it on Friday, November 23 between 8 and 12. (This is day after Thanksgiving is my only day off.) He doesnt show up nor does he call. So, I called and he is running behind. I should wait until he gets here. Evidently, he doesnt have a phone. These people are totally disrespectful of other peoples time. I didnt mind waiting for it to be fixed but I do mind people who have no consideration or respect for other peoples time.

I purchased my Maytag side by side Model No. MSB27C2XAM00 in August of 2013. Within a 2 Weeks the lettering was gone on the control panel for the ice and water dispenser. I contacted Maytag and they replaced it, but the next one did the same thing, and the next one! They replaced it three times and they have all done the same thing. Now they are refusing to do anything more because they say I must be using cleaner or something on the panel because I am the only one having an issue with this! I assure you I have not used any cleaner and there are only three people in my household so it doesnt even experience excessive usage! I know this problem isnt as extreme as some, but when you pay this much money for an appliance you would like to think it should last longer than this!

Maytag Dryer is a complete piece of junk. First repair at 13 months, second repair at 15 months. I would throw it away but like a fool I bought the washer. Fingers crossed. Stay away from Maytag, total junk.

Me and my wife bought a Maytag refrigerator from Home Depot. The top half freezes up in a big way and it gets real frosted up I have to pull it apart every 2 months to defrost it. The bottom half starts to get warm if I dont do that. I will not ever buy another Maytag refrigerator again.

I purchased my new refrigerator in 2005. Within 3 months, the bottom freezer went out. I had purchased warranty and it was fixed. Again, the fan went out 1 year later with the same exact problem. Now, it went out again 2 years later with the same exact problem. I called Maytag and they do not care. They are rude and simply will not fix this refrigerator. The warranty is gone and again, I have to pay for this constant problem. Why doesnt Maytag own up and service this problem. Didnt we pay for this? It wasnt given to us free. Someone needs to step up and gets it resolved for consumers. If legal action needs to bring this to their ignorance, so be it. We all have spent a great deal of money on a refrigerator and all they do is say, is “Too bad. How can any company continue to be in business and operate this way?

I have a stainless steel dishwasher, model MDBH985AWS10. Its about 5 years old. The control panel works intermittently -- Ive replaced and ruled out the door latch -- now Ive got the problem narrowed down to either the control panel or the circuit board. Ive read about this diagnostic cycle I could run to try to help diagnose the problem. I emailed Maytag for the code and waited a week and didnt get a response.I called them today and they said they cant give me the code--they only give that to their technicians. My dishwasher is not brand new, but I paid good money for it, and Id prefer to not have to guess what to buy when Im trying to repair it. Each of these parts costs about $150. Im not sure what the policy is for other dishwasher manufacturers, but for the next washer I buy, Ill find a company that either 1) has more reliable products or 2) at least tries to help the customer repair his own equipment.

I am writing for your assistance with an ongoing problem that I am having with my Maytag Series 2000 front-loading clothes washing machine. I am, frankly, astonished and frustrated beyond any means of coping with the response I have gotten from Maytag about the lemon washing machine that was sold to me. As I have never before had any sort of reason to complain about any major appliance purchase (nor about any car or house purchase), I’m not yet sure of what avenues are available to me. It seems prudent to inquire of your office before getting a private attorney to help me with this. The following is my situation:First of all, I am asking for a replacement washing machine. I am clearly saddled with a lemon.On or around December 2010, we purchased the Maytag Series 2000 washing machine from Cedar Appliance of Medford, MA. Within the first several months, the washer started ripping, shredding, and putting holes in our clothes. This did not happen during every wash cycle, just sometimes. At the time, we didn’t know if it was the washer or the (also new) Maytag dryer that was causing it. After living with this for some time, we decided to call Cedar Appliance for service. Cedar came out several times to look at the machines and they couldn’t tell what machine was causing the holes. Eventually, I started examining every article coming out of the washer to determine which machine was causing the problem. Over time and many visits later, Cedar Appliance referred us to L.A.R. Service of Wakefield MA, which they called Maytag service.L.A.R. Service came out and looked at it. They said that we were missing a part. They ordered the part and installed it and said everything should be fine. They also sold us an extended service contract. I am still having the exact same problem with the machine. Today I called L.A.R. and they told me that I had to call Cedar to get an authorization for service. I called Cedar and they told me to call Maytag. I called Maytag and after spending an inordinate amount of time recalling the details, the service representative told me that I could pay up front for an extended warranty and they would send someone out. I asked for a supervisor. I got Kitty. Kitty told me that Maytag would not replace my machine, which is clearly a lemon because I hadn’t yet had enough service done on it. I explained that I have spent hours calling for service, scheduling service, waiting for service, supervising service, and paying for service. She explained that on only one service call did they install new parts, so I needed more service. So, I should have demanded new parts on each of these service calls so that I would have earned some credibility for my lemon machine?The fact is that my family and I have lost hundreds of dollars on torn and ruined clothing caused by a new washing machine! After the boot was installed, or replaced (I’m not sure exactly what was done), we are experiencing the exact same problem. When the L.A.R. Service people left last time, they told me the problem was solved. It wasn’t. This is not normal. This is a lemon machine.Its one thing to have clothes destroyed, but what is extra frustrating is that I never know when the machine is going to destroy an article of clothing. This past Friday, we were preparing to go out of town for our daughter’s basketball tournament. I took the clothes out of the washer on Friday evening to discover that one of the blue uniforms was destroyed. There was no time to replace the uniform and my daughter was out of luck. This means that I cannot put an article of clothing into the washer that I absolutely have to have. I can’t live this way. This is a relatively new washer that should last 20 years. Right now, I can’t wash any important article of clothing. I’ve been told before that it was all set. Kitty has L.A.R. coming again this Wednesday to repair the machine. What am I supposed to do when it’s repaired? Put a uniform jersey in it? This is a very brief description of the experience I have had over the past 1.5 years with this new machine. The hours, money, disappointment, and utter frustration is more than I can describe in an email. I have attached three photos of recently destroyed items. Unfortunately, I threw away tens of items several months ago when L.A.R. fixed it.Is this unbelievable? Or are my expectations too high? Is this really what Maytag/Whirlpool has in mind for customer service? Is this really what they mean by standing behind their products? Why wouldn’t or why shouldn’t Maytag replace this machine? How much more time, money, and tears is a customer expected to spend and endure? How do I regain peace of mind and quality of running a household? Am I supposed to toss this machine and buy a new one? Believe me, that’s what I will have to do if I can’t get relief on this problem. There is no way that I can go many more months with this headache. In many ways, buying a brand new machine would be worth the peace of mind, but I am trying to make sure that my family, as consumers, are treated properly. It is also the principle of the thing. Please advise on any remedies available to me here in Massachusetts and please let me know what additional details should be provided and to whom.As an aside, Maytag/Whirlpool does not seem to be doing well with their reputation on the internet regarding customer service.

I will never buy another Maytag Product in my life again. The Bravo is the worst of the worst washing machines ever. They claim to save on water but the electric it uses is terrible. You have to be a magician to untangle the clothes. Anyone who had anything to do with the workings of this machine should be fired.

Currently own model MTB1504ARW, serial number 12541413GT refrigerator. The defrost thermostat broke and it is causing the device to frost over and not cool. Maytag is trying to replace the part with part number 63001051 and that part does not match the part that came with the machine. I spoke with a supervisor, Mr. ** who certainly was not a problem solver or any help, in other words, lacks customer service. I explained the installation of the wrong part may be dangerous and could cause a potential fire or hazard. He assured me this was the part available, but also said it was discontinued and I would have to find it with an outside vendor. I explained I compared the part removed and the part they are suggestion, per the part list, and its the wrong part. As a supervisor, Mr. ** failed to provide true customer service for myself and future customers who may be in the same situation, with the potential of causing a hazard for customers. The Maytag supervisor should learn to provide customer service and prevent possible hazards for customers, taking the next necessary steps or research the issue with other departments within Maytag. The parts below are evidence of the issue, the suggested part has two wires, the one from the refrigerator has three... poor customer service, at best with potential hazards to families and children. It may because their appliances dont break, according to their commercials, they just have too much time on their hands and cant provide the assistance that is needed.

I bought a Maytag washer, dryer, and a dishwasher from Home Depot. It has only been a year and 1/2 and the washer has already broken down. Maytag wont help and neither will Home Depot. We are two elderly ladies (sisters) that used it once or twice a week. I feel we got ripped off. We cannot afford parts, labor, or a new washer. This product needs to be pulled. And Home Depot should not sell anything that is not a better quality. I trusted both companies and am sorry I did. Thanks.

MDB7749SBW - Purchased a new dishwasher from Home Depot & had them install it. It worked for 6 1/2 months & the control panel blinked & went dead. I did some research & found there were a lot of problems with the control panels & even a class action lawsuit. I went to Home Depot & they said contact Maytag & brushed me off. I set up a repair per warranty & all was fine for 10 months & same problem has happened again. I told them at Home Depot to replace the unit since nearly every repair job on the control panels prematurely fail again every time. I am going back to the Home Depot again. I do have older Maytag appliances that perform as required & I do know Lowes would have replaced the defective dishwasher.