On June 5th, my husband turn off the water to the house since we were going to be away for 4 days. Unfortunately, it was not completely turned off. When we left, the washing machine was OFF, with the door slightly cracked open (to allow for circulation). When we returned, there was water all over in our upstairs, plus water had gone down the walls to the lower level. We could not figure out how the water got into the washer since it was turned off. The insurance company asked that we call a repairman to find out what was wrong. Fortunately for the repairman and us, the machine continued to go on and on after the Curtis had checked it out (it pumped out for him but not for us) and turned it OFF. It jumped from cycle to cycle after he had turned it off. Obviously the control board did its own thing. Be aware-- it can happen!!

I bought a new Maytag washer two and half years ago. One of the new HE (High efficiency) models. Clothes do not get washed clean. But not only that, now its not washing at all. My previous machine was a Maytag...Had it for 22+ yrs. I guess Maytag quality is no longer what it used to be. Disappointed customer!

Echoing the sentiments of others on this site, I am deeply disappointed in Maytag brand appliances manufactured by the Whirlpool Corp. When, for the first time in my life, I was able to buy all brand new kitchen appliances, I didnt even consider any other brand but Maytag. This was based on many decades of using Maytag products and watching my mother use them. I come from a big family so our appliances got used hard, and the Maytag brand ones worked year after year, decade after decade with little or no maintenance. To put it quite frankly, my new Maytag products are junk. I could supply a whole laundry list of problems but, in the interest of space, will just tell about the latest. A couple of weeks ago the fake tin foil paint on my oven and burner knobs just started falling off, revealing cheap plastic underneath. When I called Maytag to complain, I was asked how I clean the knobs. I told them that when I clean the stove front I remove the knobs and drop them in warm water with a couple drops of Dawn dishwashing liquid for the few minutes it takes to clean and polish the stove front, and that I had been using this same procedure for 2 years. The rep. hemmed and hawed awhile and then went away to consult her database. When she returned she told me that one is not allowed to soak the knobs per the manual, and therefore she could not offer any help. She then generously offered to transfer me to the parts department, where the rep. informed me that replacements would cost $70 EACH, thats a total of $350 plus shipping for 5 cheap plastic knobs. WOW! What a deal! I tell everyone I meet NOT to buy any Maytag branded product, and to apply extreme skepticism before considering any Whirlpool product. (BTW - the last certified Maytag appliance repairman to come & fix one of the appliances essentially admitted they are junk.) Model #: MGR8775AS SN: R32810432.

Purchased the Maytag MMV405DS Microwave and matching refrigerator from Best Buy in 2016, they were exactly what we had been looking for. Little did we know of the problems we would have with the microwave. At the one year mark the infamous open/close door problem begin. Luckily we were still within the warranty period since it was repaired at no charge. However six month later the problem re-occurred, we are now out of warranty and have little recourse. Maytag should have by now have come up with a fix. I find it hard to believe they are still manufacturing this microwave and selling this product knowing it will fail. We have little choice but to replace it with another brand which will not match. Suggest anyone looking for appliances stay away from Maytag.

My Maytag refrigerator is less than 5 years old; the compressor went out (only warrantied for 1 year, 5 years used to be the minimum). I contacted the company who now owns Maytag, I believe Whirlpool. They told me they can fix it, no matter what the problem is, for $380.00. It turns out they sold me an extended warranty, but that was never explained in the conversation. Prior to contacting them, I had Sears out to fix it; they are the ones that told me it was the compressor. 1 week after buying the extended warranty, the repair company came out to fix it and found out the refrigerator was unplugged and informed me it needed to be plugged in for 24 hours in order for him to determine what was wrong with it. I scheduled an appointment 1 week later. When they came back, they said it was the compressor, and they needed to order the parts. 1 week later, they came back, and the compressor they came with did not work. 3 weeks now, no refrigerator. They said they would put a rush on the order, haha. Now, I have to wait another 8 days for them to come out to repair. 4 weeks without a refrigerator? I think there is some type of implied warranty when you purchase large appliances; these companies are getting away with murder. Are refrigerators now disposable commodities? Cheaper to buy new ones than repair the new ones? What will happen to our landfills?

Maytag in general has gone from being reputable in the early 70s to being the epitome of a rip-off company that sells junk, then refuses to stand behind it. I have a Maytag Washer and dryer. The washer continually goes out of balance and spins across the floor. Repair people tell us that our floor is not strong enough - funny, our new Samsung washer has no apparent issues with the floor or anything else. Our Maytag Gemini is a piece of crap. The ovens do not work or heat up most days. Maytag pushes replacing an EOC board at $800.00, but then the part is not available. Stove is not even six years old. Maytag is a synonym for junk.

Maytag Model #MBR2258XES refrigerator purchased May 2014 from Home Depot. Problem #1: Freezing in refrigerator compartment (frozen vegetables). Problem #2: Water leakage on floor from defrost. Wood floor is/has expanded and may now be ruined. This model is now discontinued. Looking into contacting an attorney.

I have had commercial front loading washers since they came out (first was a Whirlpool Duet); although I like the capacity they have for large quilts and sleeping bags, they just dont seem to clean as well as the agitate-in-tub style, and they can take a ridiculous amount of time for a cycle -- wheres the energy savings there that they advertise? Im going to go back to the agitate-in-tub of water style when a replacement is needed. A lot of hype and expense, and plenty of experience with these on my part, but Im going to grade them a C, at best, compared to the agitator style washing machines I use to own.

Maytag washer leaves clothes more wrinkled after a wash than they were in before being cleaned. And these are not full laundry loads. Then using the Maytag dryer is a joke. Need to run double times or extended times on most of the settings to get them completely dry. When it comes to the wrinkle free setting... what a joke. Clothes might be close to dry but wrinkled. Have always had Maytag products since forever. Tried Samsung for the last set-----washer lasted 6 years and then needed a full overhaul. Cheaper to buy a new set. Went back to Maytag. MISTAKE. Samsung did a lot better job of washing and drying. Now stuck with Maytag until... when? Retired and dont have the funds to get new replacements. Just my opinion though.

I purchased this product at an authorized Maytag dealer sixteen months ago (Maytag front-Loading washer, model MHWE55OWW1) for approximately $1,500. The main bearing and drum are now shot. Maytag has acknowledged that it is likely defective. Notwithstanding their conclusion, Maytag has chosen not to offer a repair or replacement. The conclusion is simply that Maytag does not make a very good product, and any prospective purchasers can expect that they will not get any customer support for their products.

I bought this washer (Bravos Washer Model MVWX655DW) in June 2017. My wife and I did plenty of research and only complaint at that time was that it made load clicking noises. We bought it and it worked fine but never really filled with water to a level which would cover the clothes. Today I ran a load and brownish water was seeping out from underneath. When I lifted the machine my floor was covered with old stains which looked like oil or grease. I called a local service company and when they found out which model I had they refused to look at it. They said that particular model was known for having issues and when they fixed it, something else would go. They recommended looking online for reviews and calling Maytag.I did so and after explaining the situation to Maytag, they offered to send a technician to look at it to diagnose, not free of charge of course. While I cannot tell you avoid a particular company, I can say MY family will never buy Maytag again. If a washer is well known for having issues within its first 3 years and a company will not try to make it right simply because theres no recall on it I will spend my money elsewhere. Seems fishy that this machine has a ton of 1 star reviews within the last two months and Maytag does not want to eat the cost of servicing their junk.

I bought the matching Bravos washer and dryer 4 years ago. I always bought Kenmore appliances but decided, based on the then reviews, that I would upgrade to Maytag. Biggest mistake I have made! I am a very tolerant person always looking for the best in anything. But I have to say, I hate both the washer and dryer. My clothes are faded, they shrink in the dryer even on delicate. I really cant say anything good about them. Today I washed 2 twin sheets, one king top sheet, and one very thin blanket. When I opened the washer, one twin sheet was on top and not even wet. So now I get to run another load and have to wait to remake my bed. When I have washed rugs on bulky, they are filled with soap when finished. Half the time, it doesnt spin out the water and I run a second and third spin cycle on a variety of items. I avoid doing laundry because it is so frustrating. I am retired so I cant afford to replace them. I just dont want anyone else to suffer the same frustrations!

I bought this new washer and dryer pair at Lowes August 2018. I chose this brand because of the very large wash tub (5.3 cu ft) since I have king size bedding. My previous washer was a front loader, and there were problems with the door seal molding and stinking, and loads had dry spots on them after washing. So within a very short time, I realized I hated this new washer. Very noisy, no agitator, very long cycles. You cannot adjust the time or water levels, and the biggest problem... I CANNOT REACH THE BOTTOM OF THE TUB! I had to steal the grabby toy out of our toy box to pull the wet load out! The laundry comes out all tangled up and horribly wrinkled, even when using the wrinkle-free setting. I line dry a lot of my clothes and now have to iron everything. Never had to do that before. I know Im stuck with this set, but will look forward to the day when it dies and I can buy new ones again.

wW have had this Maytag gas range for twenty years. It has performed well for that length of time (maybe longer). During that period I replaced one burner. Only complaint is that the oven does not heat as quickly as I believe it should.

I purchased the Maytag MFI2670XEM0 3 Door Refrigerator in Oct 2012. Thank God I purchased the extended warranty. The freezer has had issues with improper sealing since I bought it. It builds up ice around the bottom of the freezer where the seal meets. So bad it prevents it from closing. It happens fast, so I have to scrape it off every week minimum, to keep it closed. They have replaced the seals twice, all of the slide rails, twice and it still doesnt close right. I thought when I moved to Florida, I wouldnt have to scrape ice.Next: Ice maker quit working and had to replace that. Now, I came out this morning and about busted my ** when I slipped on all the water flooding my kitchen. The ice maker has a stupid little fitting on top of the refrigerator that has a rubber bulb connected to the ice maker water line. It split in half and every time the ice maker cycles, it pours water out that fitting and down the side. Why in the ** did they design it like that? It has caused damage to my cabinets and tile floor from running under it.Im sick of this appliance. I thought Maytag was known for quality. What happened to that? What a disappointing piece of junk and Im stuck with it unless I want to put out money for something different. There should be a Lemon Law rule for appliances like this. I have asked and get nothing from the warranty service but silence (crickets). They are sending out a tech again but that will require two service calls because they always have to order parts, which takes 2-3 weeks. Ive had to call them at least 5 times, which has amounted to no less than 10 service calls and here we go again. Stay clear of these units at all cost.

Washer sounds like gearing is broken, is noisy during operation, various combinations of options dont work, appearance of only one agitation cycle combination on washer, just many settings but all with the same response; dryer does not timely dry clothes, all settings default to the same palpable heat temperature; clothes take much longer to dry in new dryer than they did in old Maytag. Newer Maytag set appears to be secondhand garbage sold as new by Menards. Company unresponsive to complaints.

Maytag Gemini - This is a double oven which I purchased in 2010. 2 days ago Apr 13, 2015, the outside glass in the bottom oven simply exploded. The oven was in use at the time. It blew the side brackets off and glass was spread into my dining room as well as a mess in the kitchen. Maytag was supposed to send repairman today. Have waited all day and finally called repair company. They knew nothing of the repair and supposedly will contact Maytag and call me tomorrow. We will see. In the meantime has anyone else had this problem?

Convenience, small, clean while you doing other jobs, it cleans while you sleeping, it's not loud, not expensive, comes in different sizes and colors, it's another helping hand, you will love it, it's worth the money.

I was always told the Maytag was the best, to my surprise not so. We purchased a washer at Home Depot and it’s been a bad experience. Loud noise compilation in operation. Turns on then off so many times /not sure if that’s what’s its suppose to. Can’t get an answer. Disappointed for the least. Not what I expected out from this purchase.

Clothes are never submerged in water. Clothes come out worse than when they went in. Every review and complaint mentioned is dead on! This Bravos XL is a piece of crap. Stay away from lying salesmen from HH Gregg. And stay away from Maytag. Perhaps we should all get together and file a class action lawsuit! And donate all monies, washing machines and dingy clothes to charity!

I am very satisfied with my Maytag washer and dryer. Had it for 10+ years. No complaints. It’s easy to set the machine according to my preference for each load of clothes. The dryer is great. Settings on the machines are very easy to use. This is important since I have a vision problem.

I wish I had read the reviews before selecting this Bravos XL washing machine. I bought these from Conns Appliance as they were on sale 750. Rounded figure... They were delivered today and the company was professional and set them up, I have spent the last 4 hours washing the same medium load of childrens clothes trying to get them clean. Ive even separated them into smaller loads and am now into the 5th hour of laundering this same load... Im returning them but its gonna cost me 15% restocking fee. If theres a class action please count me in. I thought because our Maytag Neptune lasted so long wed have a great outcome again with these, boy were we WRONG!

I purchased a Maytag refrigerator (MBR2258XES4) from Home Depot in 2012. I bought a five year extended warranty. It started leaking at the bottom. Repairmen said defrost drain clogged not covered! Cost: $180. DO NOT BUY MAYTAG, N.E.W. (Asurion Co.) warranties or Home Depot appliances! This is text book deceptive advertising. At no time did Home Depot associates in Kitchen and Bath departments say that this common design flaw existed and that it was not covered under the N.E.W. Asurion warranty which cost me an an additional $150.00! I am interested in joining a class action lawsuit against Home Depot and Asurion Co (N.E.W.) warranties.

Maytag Dishwasher model MDBH989AWB3. The dishwasher was purchased at Home Depot March 19, 2010 in Hollywood, FL; delivered to our new home April 16, 2010 in Brunswick, ME. My complaint is the exact same complaint as the previous 28 complaints! I think the reason our unit worked for 6 yrs is because it was in use only 6 months a year. My experience: you make your selection, two lights come on, you press start, but nothing happens. You think this is a simple repair. You read the manual and try their troubleshooting advice, but to no avail. When you contact the company, they tell you that this is going to be an expensive repair, probably over $500. You contact Home Depot who want nothing to do with you or your dead dishwasher. Their advice: contact the Maytag company. You contact local appliance repairmen and they will repair it at a cost of over $500. You offer the unit to the repairman for free; he declines. He suggests you check the online Consumer Affairs site. It is on that site that you realize the dead dishwasher belongs where one brings other dead things: the dump. I will NEVER buy another Maytag product. I would suggest no one else does either, unless you want to practice your skills in dealing with frustration or you want to throw $693.40 to the wind and watch it flit away helplessly. Thank you for reading this.

Lid lock issue. 2 years old. I will never buy a Maytag, or any other Whirlpool brand for that matter. I am VERY disappointed. A service call will cost at least $200 dollars so why not just buy a new washer for that price. Also, I read that consumers should stay away from automatic water level washers. They never work right.

Our Maytag Bravos Quiet Series 300 is anything but quiet. Within two years of purchasing it, we now hear an F18 jet fighter taking off from our laundry room. Neighbors near and far come running to avoid getting injured when the spin cycle kicks into after burner. Seriously though, this looked to be a nice machine and operated flawlessly until a month ago when the spin cycle started sounding like a jet fighter taking off. I am handy and often fix appliances and things around the house. From reading reviews here on Consumer Affairs and other places, I am finding that the noise problems are more common than not. Investing $400+ into a replacement tub/bearing set would further support Whirlpool/Maytag and the sucking sound they make to get at my wallet. From what I have read, I am likely to have more problems after fixing this one (it will likely break again). I am going to quit while I am ahead and purchase a new washer. Whirlpool/Maytag will never see my business again. Its ludicrous to have an expensive appliance like a washer only last two years. BTW, I just spent $200 to replace the control panel on my 4-year old Maytag dishwasher. A cheap and horrible design. The part probably cost $10 to make. BOHICA. (bend over, here it comes again). FYI: Whirlpool owns and sells its products under several other appliance names. Names that include, Kenmore (yes, Sears), Maytag, KitchenAid, Jenn-Air, Amana, Gladiator GarageWorks, Inglis, Estate, Brastemp, Bauknecht and Consul (Wikipedia source). Like a Lotto Scratcher, peel the Whirlpool or Maytag name sticker off and underneath you will find the real name... CRAP! Its sad to think that you have to purchase products made in Korea to get quality. Very sad.

I purchased a Maytag microwave oven on July 22, 2011. It was delivered August 2. Model no. MMV4203DW, serial no. CK01001086. I paid $279 at Lowes Spokane Valley WA. I made a family brand name dinner for six in the original black carton, put the rack into the microwave, followed all the directions as the microwave was new. The carton melted inside and burned a place where the rack had rested. This melted before the time was up. I had followed all the directions. This was the first incident that was a problem. Next incident was a large bag of popcorn (microwave has two settings for popcorn--large or small). This burned the bag black before the allowed automatic setting. Third incident was another bag of popcorn, which resulted to a fire. I tried putting it out with a large lid, which now has permanent black smoke stains. The fire was so hot I could not remove the popcorn bag. I had to use two pancake spatulas to throw it outside where it continued to have flames and burned itself out. The next fire was with a baked potato. This was set for a regular potato setting. This fire was great flames. I tried putting this out with salt and a pan lid. I also removed it with a large metal strainer, an Asian type which is large, and used another spatula to scoop the flaming potato and took it outside while it continued to burn. This time the microwave burned itself out. All lights would not function so I unplugged it from the outlet. I have repeatedly told Ava that I had previously owned a Kenmore convection microwave and the only time I used the rack was when I baked something. She continued to ignore this and said that I used the rack to make popcorn, baked potato, etc.

Im an 78 year old man, married in 1962. In all the years and two kids we have had just three Maytag washers. To me the gold standard of quality washers. When the motor went out in our 15 year old Washing machine I considered replacing the motor, which is well within my capability. I am a journeyman industrial machine repairman formerly with Ford Motor car company before retirement.Instead, my wife and I bought a Maytag top loader high efficiency washer from Best Buy. I was skeptical when I examined the new machine with paddles instead of the agitator. Trusting that Maytag had engineered a water saving washer using paddles, I made the very poor decision to buy it. I regret not replacing the motor in my old machine. Boy was I wrong. Given the chance I would trade my new machine for the old in a heartbeat...The old machine washed everything we could throw at it. The new machine wont wash anything to my satisfaction. The bedding deep fill cycle is the only one capable of a passable job. Even then I would like a soak cycle which, in my opinion, would vastly improve results. In all I would characterize this as a total engineering failure. Why Maytag would allow this POS to be sold, where the reputation of Maytag is totally destroyed, is beyond my comprehension.

Bought a Maytag HE top load washing machine (Model MVWB765FW) in Jan of 2019. As I write this the repairman is banging away on the machine to replace the gearbox that had gone bad. This is the second time a repairman has been out to work on the machine. The first time was to replace a bad water pump, which was when the machine was about six months old. Maytag would have you believe that Power and Durability Come Standard. So too, apparently, are visits from the repairman. To its credit it does a good job cleaning clothes - when its working. If youre going to buy this machine, I recommend purchasing an extended warranty - youre going to need it.

We purchased a gas range and over the range Maytag microwave a few years back and have had problem after problem with the microwave. Weve had 3-4, maybe more, repairman here and they replaced pretty much everything. Its been going for about a couple years now without a service call, but it went out again today. Very frustrating when you spend good money on junk. We are now to the point that we either replace it with another brand or we just put in a hood and have a microwave on the counter. Just so frustrating. I would not recommend Maytag over the range microwave to anyone!

We purchased the Maytag Bravos MCT in July 2017. Just passed the 1 year warranty and the glass door just shattered. No reason for it really other than it must have been defective. Nothing dropped on it and it wasnt cold or hot in the room. I got nothing. Maytag said they didnt know why it would happen, and would have to send service tech out. A lid for this type of washer alone is $200-$300. Buyer beware. Dont get a glass top loader.

We got Maytag 2000 series front load washer just over a year ago. The bearings in the drum are already worn out. I will never buy a Maytag again.

For years I wanted a top loading Maytag washer. Last year I bought one at the cost of £720 plus VAT. Started using it last July and in November this year it broke down. The company I bought it from said, Sorry, youre out of our warranty... Really! Here’s some people who might fix it. Eventually Hotpoint took it on and honored a two year warranty. Since November I’ve had an engineer out twice. Still isn’t working. Won’t replace it because it’s now discontinued, so more parts ordered. Engineer advised me to go buy another washer. Thanks Maytag for totally disappointing me in what I thought would be my perfect washer. I will continue to email etc and hope that someone will help me. No point in phoning because no one listens. MY OPINION - DONT BUY AMERICAN PRODUCTS IN THE UK AS NO ONE CAN REPAIR THEM PROMPTLY IF AT ALL.

Refrigerator failed in less than 7 years. In August 2005, I purchased a new Maytag side-by-side refrigerator to match the Maytag appliances (stove, microwave and dishwasher) in the new house provided by builder. In October 2011, I called a repairman because of noise. The relay switch was replaced for $179. Now, I am told the compressor and defrost circuit board need to be replaced for over $700. I will never buy another Maytag appliance or Whirlpool. They make and sell crap and dont stand behind their crappy products.

A refrigerator has to keep your food at constant temperature. The first Maytag refrigerator I purchased from Home Depot could not get cold. I mean the refrigerator never got below 65 degrees. I called Maytag and they played dumb. Just wait weeks for a repairman to check a brand new product that is not working. Home Depot replaced it in few days with another refrigerator of the same model. It runs but doesnt get really cold (it only has a fan in the freezer and the air comes down from the freezer to cool the refrigerator). I live with it because all you will get out of Maytag/Whirlpool is to turn the dial to a colder temp. A little over a year passes and the fan in the freezer just stops running. I called a local certified service person. He looks at the fan and says that its running but barely. I had to replace the motor at cost with labor of around 200 dollars. I kept the motor. Turns out the motor is made by Panasonic. The current replacement motor is made in Mexico. Now the refrigerator runs cold. Since I had two of these refrigerators that failed to get/stay cold, I think they got a bad batch of motors. Maytag response was to refuse to pay a dime, it is outside of the warranty - even though I had called about the refrigerator not getting real cold on the second refrigerator. So basically I lived with food being kept at a way too high of temp causing spoilage for a year and Maytag/Whirlpool could care less, they are only worried about their bottom line.That is not the only problem with their product. The drain pan grows a mold that looks like pudding. The only way to clean it is to pull the refrigerator out, take off the motor area cover (which is really cheap cardboard) and clean it out with a rag. There is no way to remove the pan. The compressor is mounted so low that it heats up the floor. I have concrete floors thus I have no fire risk but if you have wood floors, I would check the heat level. It is nearly impossible to clean the dust off the fins on the refrigerator coolant lines. The back of the freezer door shelves are metal and very sharp on the back. Thus if you stick your hand in to pick something up, you will get a nasty cut.I have owned only Maytag, Whirlpool and Amana products my entire life. I will never purchase their products again. They may pretend that you are buying an American product (they use the American flag) but this product is nothing but OEM garbage made by the lowest bidder. They try to sell you an extended warranty for around 300 bucks for an addition 3 years. I figured if the fridge went bad after 3 years, I would just buy a new one. I never expected a motor to fail less than a year (I would say it started going bad about 6 months into ownership as started making ice at a lower rate). Maytag refuses to stand behind their products. When I told them I had the motor that failed, they had no interest in even looking at it. Do not waste your money on their products. I also own a Maytag washer that is the worst washer I have ever owned.

Not only is the dryer junk, so is Maytag support and service. I have owned this dryer for 2 years; my previous dryers lasted about 20 years each. This one is on its 4th service call, none of which are apparently under warranty (well, except the first one). From what the techs who come out here tell me, the design and build are both poor. I will never own another one of these; if I can stretch it out one more year, then well replace it.For now, the drum wont turn. There is a nylon support bushing (and possibly more) that degrades immediately upon use. There are only two of us, with about 3-4 loads per week. This was supposed to be Commercial Technology. The only thing commercial about it is that you have to rely on commercial laundries to get the drying done. It is good that the drum has a 10 year warranty - it will make a nice planter out by the front gate.

This machine(Bravos XL Washing Machine) was highly recommended to me at the Home Depot by a sales associate. I broke down and took the recommendation. Oh how I regret that! This is a terrible washing machine. It does not put enough water into the machine to even cover the clothes halfway. It ties the clothes in knots! I made a terrible mistake when I purchased this!

Dryer doesn’t dry any size load in one cycle regardless of settings. Mysteriously, it triggers a message to check the lint filter and line when running a small load with nothing blocking the venting system. It never happens on large loads which would block more of the air flow. You could get a comparably sized dryer for much less. This not the premium product that you pay for.

I purchased a Maytag electric slide in stove, in stainless steel. The aqua clean is a joke, ran it for three cycles after cooking one roast and it does not work. Then to add insult to injury I had to get on my knees using a turkey baster to remove what was left of the two cups of water. The finish on the front is coming off. Not at all what I expected from a 1500.00 range. Poor quality. Now there is the sound of a fan running and I am not using convection.

I remodeled my kitchen last year. I purchased a stove, a dishwasher and a built-in microwave. Two days ago, I was trying to cook rice in the microwave. I changed the heat to 50% to cook the rice, started to cook and I heard this awful noise like a shot gun went off in the kitchen but the microwave was still going, I opened the microwave door and then I turned on the microwave again. At that time, it started to rattle on top of the microwave and shorted out. Black smoke was come out and I saw fire coming from the same area on the right upper corner. I got up on a step that I have and blew away the flames which were not big but if I were not in the kitchen, it may have caused a fire. I got the microwave from Lowes. Since it is almost to the year that I bought this microwave, they offered to replace it at no cost to me. Im getting the same model but Im purchasing the 2-year warranty just in case. I was told by the Lowes salesperson that this was unusual and should not happen again. We will see; its very dangerous. I had microwaves that lasted more than 10 years and had no problems. Maytag, where are you building your appliances and what about your product reliability? If I knew this site before I bought my appliances, I would not have purchased Maytag.

Maytag Microwave MMV4205DW-1 - This microwave made it one year and one month before the door would no longer latch shut and the control panel stopped working altogether. Called Maytag and was told not under warranty. It was going to cost more to repair than to purchase a new microwave that was a different brand.

Maytag washer, model# mvwp575gw0, which is under warranty. This washer is less than one year old. Within the first couple months the transmission leaked oil and service tech had to replace the transmission. A few months later – another problem, clothes wet after spin cycle - tech told me the agitator base and/or couple parts need replaced. Quality control appears to have been lacking at the factory when this washer was made. This house has only one person presently. The washer was not abused.

I have had this washer (top loading washer model MVWX550XW0) almost 2 years. It has ruined some of my clothes. It does not properly wash anything. I have tried every possible solution. I cannot use the HE powder detergent - it will not rinse out. I tried using less than required and double rinse, absolutely did not overload. Even using the HE liquid still did not get clothes clean. I used the number one detergent to the cheaper brand - it makes no difference. I still have to double rinse everything. Small throw rugs will not even get totally wet or clean. I took clothes to the laundromat just to make sure it was the washer. It is this washer. I know I have waited too long to register my complaint, but I have basically thrown away $1200. Also, loads of clothes would take up to 1 & 1/2 to 2 hours to wash. Now that is definitely not energy efficient. I would love for you to pick it up and bring me a standard washer and dryer. I work for a research firm and know when companies really care about their customers. I will be interested to see if the Maytag Man really cares. The only reason I did not check angry is because of my delayed response.

Have not had either inspected, but last night the dryer started to rumble and then caught on fire... Fireman suspected bearing bad and caused a spark igniting dryer; washer has started making a shrill loud noise on the spin cycle.

MAYTAG BRAVOS WASHER - Biggest mistake I have ever made, like all the other complaints, washer does not clean the clothes. This washer and dryer are in our vacation home. Only used on weekends we are there, now the washer is broken, will not spin and UL light comes on, even with no clothes in it. DO NOT BUY!!! Like others have stated, we need to start a class action lawsuit against Maytag for fraud and knowingly selling junk.

I purchased a topload washer two years ago and the plastic lid has been replaced 4 times because it cracks at the hinges. It is obviously a manufacturers defect that Maytag refuses to admit. They come up with excuses blaming the consumer instead of their bad design.

JADE model RJRS4270. Had this model for 10 years with more than 10 service calls. Always breaking down and Whirlpool will not honor the warranty. Paid for an extended warranty service to Maytag/Whirlpool offered by the manufacturer. When unit broke Whirlpools warranty service provider Assurance said Whirlpool no longer provides the parts needed, sorry can’t honor the extended warranty you had paid for, no parts, and no refund. The evaporator drip tray had been replaced three times. Asked to have the unit replaced. Whirlpool was absolutely disrespectful and only offered me to the option to buy another discounted $8K unit for a with ~ $2K discount.So far approx. $6K unit + approx. $1K extended warranty (not honored) + approx. $1K parts and service out of my pocket (Whirlpool continued to tell me it was not warranted). Although the operator’s manual said it was covered. While under warranty Whirlpool doesnt have replacement parts to service it. Multiple service tech are telling me there are many known issues with this unit. Found out there’s class action law for the same issues Im experiencing. Whirlpool only offered a new unit at approx. $6K. So total for me to date if I choose to take the discounted unit would be $12K. Dont buy this unless you have a good lawyer. Hardly seems reasonable. Extraordinary time/money loss and aggravation.Bought 8/1/05 S/N ** Model RJRS4270C $5,400. Service call 5/10/06 Repair - Freezer dripping water and pooling on floor. Service call 6/28/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/5/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/12/06 Repair - Unit not defrosting. Service call 8/26/06 Repair - Freezer not cooling, ice backup, fan burn out, drip tray. Service call 9/2/06 Repair - Evaporator fan not working. Replaced unit 9/_/06 S/N ** Model RJRS4270D. Maytag Dependability Plus Cert No. ** $99.00 8/02/08 thru 8/02/11. Maytag Extended Service Plan Plan No. ** $297.19 9/02/09 thru 9/01/12. Maytag Extended Service Plan Plan No. ** $405.31 9/01/12 thru 9/01/2015. Service call 10/13/10 Repair - Ice build up in fan, freezer not working. Service call 10/20/10 Repair - Installed new drip pan, bi metal, fan motor. Service call ~ 8/_/15 Repair - Service tech states, Whirlpool no longer has parts. Even though we paid hundreds to have a still active Maytag contract extended warranty. Whirlpool outsourced service to third party. Service call ~8/_/15 Service tech refuses to repair because cant get parts from Whirlpool. Asked me to find part on eBay or some other source so he could repair since Whirlpool could not provide. Got part. He did fix. Freezer stopped working 4/2/16. Customer support 4/3/16 followed owners manual instructions for warranty and call number, Whirlpool said theres no warranty and to call any local service tech. (Owners manual said compressor was still under warranty). Service call 4/4/16. Tech refused to work this Whirlpool unit, believes to be issue with the compressor leaking or system blockage or bad valve in compressor. Customer support call back - Krisi, was warranted. Jade Specialty Department. Customer support call back - Jared, no warranty, sorry. Explained contract to him. Nope/Nada. Customer support transfer - Jan, yes was warranted. Asked to speak to manager/sup. Said if you won’t honor warranty then please provide replacement. Transfer to Mike said we must schedule service through Whirlpool to fix contradicts. We asked for reference number to track. Mike said they don’t use reference numbers (contradicts Jared from when he asked me for a reference number). Two days no call from Whirlpool. Customer support call back 4/7/16 - Kari, offered small discount for equivalent new or refurbished unit $5,739 for Model KBSN602ESS. Said although under warranty, Whirlpool may not be able to provide parts to repair unit, but they will sell me an equivalent unit.

I purchased a Maytag washer 5 months ago. I noticed the washer was not putting enough water in the machine to cover my clothes, and at the end of cycle my clothes would be all tangled up. A repairman looked at it and said there was nothing he could do. Do not buy this washer. It is a lemon. I even spoke to the main customer service representative, he was the most arrogant man I have ever felt with. He basically said deal with it. I want. I want my money back so I can purchase a washer that actually works.

I bought all new Maytag appliances for a new house built 2 years ago. The oven fan, while in warranty, began coming on in the middle of the night. It would turn on, cancel, began not working, and then the ticking noise began. Maytag sent 5 different service people out, sometimes without the part. We are afraid to use it now and have turned off the breaker for it. Now, it is turning itself back on again. Maytag says we must now pay for any repairs/service calls as it is out of warranty. It was not out of warranty when all these troubles began.I called Maytag customer service today and could not have talked to a less customer friendly person. She didnt care that it was in warranty when the trouble began. It is out now and is our problem. There is no one else but her we can talk to about it. She is the decision maker. What experiences has anyone had with trying to call the president of Whirlpool, or filing a small claims court action? Any help is appreciated. Who is going to cook our Thanksgiving turkey?

Belt broke in inside under tub after 13 months $150. Now another year and I am getting an error message F51 and it stops washing. Im done. Old Maytag lasted 14 years. This is done in 2. Im not paying any more to have it fixed for whatever F51 is. Im cutting my losses now. Hate this machine the way it washes anyway. Always feel like its gonna take off for Mars to join Matt Damon. HA. I try to laugh to stop being mad. Dont buy these. It gets no stars. And after reading other reviews, it deserves none. Shame on this company! Ugh, its making me put a star rating. But I say none.

My over-stove microwave is approximately 18 months old. Suddenly, the fan came on and will not turn off. I had to unplug the microwave. This appliance is out of warranty but certainly should last longer than 18 months. I feel that Maytag should certainly be called to task for selling and promoting such a shoddy, unreliable product.

Im really happy with my range. The only drawback is that the upper oven/broiler is a little on the small side. The five burners on top are convenient for when I am cooking a large family meal on weekends and holidays.

I purchased a Maytag dishwasher model #MDB6769AWB2. After 1 year and 2 months of light use (just my wife and myself), the control panel went out on it! I called Maytag and because it was over 1 year old, they would not do anything about it! When you call their number listed in the owner’s manual, they thank you for calling their Customer Experience Center. This is an experience I can do without!

Dishwasher Control Panel MDB7749AWM2 - Purchased unit on 11/22/2011. June of 2014 my start button stopped working, and after searching online I guess I consider myself lucky. Spent 38 minutes on Maytag consumer service site speaking to a rep who walked me thru a reset that did not help and then explained that my machine was no longer under warranty and $149 for the service call and the cost of the part assuming it was a control panel would total over $250 on a machine I spent $500 on. I spoke to a supervisor who was only willing to sell me a control panel at 50% off and do it yourself, and while they claim there are no consumer issues with this part, they stated that the warranty on the part is only 90 days. I told them this was the last Maytag/Whirlpool/KitchenAid appliance I would purchase and they did not seem to care so I will be moving on to another dishwasher since I will not invest $250 in a fix of an item that they will only stand by for 90 days!

Called serviceman to tell him the washer leaked and he said it was my fault because the door wasnt wiped properly. (There was no visible dirt because I wiped the door each time as per his instructions.) Never got it resolved. After much arguing, I gave up. Then, after the warranty, it started tearing our clothes apart. Maytag says, Nothing we can do, warranty is over. We can find you a service person other than the one who sold it to you but you have to pay. So many ruined clothes. Now I read lots of reviews with the same and worse complaints from others. They sure have gotten away with making garbage.

I purchased a Maytag dishwasher four years ago and it has been serviced six times in those four years. Not just small things, main parts. Control board twice, control panel twice, and cleaning terribly the other two. They replaced the control board once and then would not do anything after that. I just got it replaced four years into this nightmare only because I bought a Sears home warranty plan and they are replacing it. I would never buy a Maytag appliance ever again.

Never had a Maytag before I bought my house. So far the only complaint is there’s a broken piece that prevents the drawer from functioning. Otherwise, pretty good stove/range for the price. Do wish it was easier to clean without scraping anything up.

Its just me and my wife. We bought a brand new, top of the line Maytag top loader washing machine 7 1/2 years ago. It quit working last week. We called a reputable appliance repair company in Toledo. It cost $88 for the technician to tell us the Maytag computer system is not worth repairing. It looks great. According to the technician Maytsg is known for selling junk. My wife and I felt we were buying a top of the line washing machine. We were duped. We had a top of the line LG top load washer delivered today. Never will we ever, under any circumstances, buy anything from Maytag.

I have always bought Maytag products, but I will never buy another one again. This washer is the worse. It never has gotten the clothes clean and it is so loud. It has gotten worse. I called someone out to look at it and now am being told that the bearing is going out. We havent had the washer for two years. The cost to repair is going to cost us $574.00. That is crazy. We are going to let it go out and buy another washer, but NOT a Maytag. I will do my research before buying a new washer.

In October of 2012 we bought a Maytag Refrigerator Model MFF2258VEM. In the spring and summer of 2014, we noticed puddling on our kitchen floor. We thought it was our dishwasher or sink since the $1800+ fridge was new, but couldnt find the problem. We travel a lot and are gone for extended periods. When we returned in winter of 2014, we discovered that there was substantial puddling and found a sheet of ice in the bottom of the freezer compartment. We did research and found that this is a common problem with all the bottom-freezer Maytag models, which then leak. We discovered that the leak had seeped into our kitchen sub-floor and was destroying all of our kitchen floor tile, causing cracking and breaking, a renovation of just a few years previous that cost a lot of money. There was NO problem with the floor until we put in this Maytag refrigerator. The remedy for the leaking is constant maintenance and a lot of work, totally ridiculous for a product that costs so much. I want to sue Maytag for both replacement of the refrigerator and the cost of replacement of my tile floor. Can someone please advise? Thank you.

We purchased a new Maytag dishwasher last year when we purchased our new home. All the other appliances were Whirlpool. This dishwasher runs forever. We have huge electric bills and I am sure this is a contributing factor. We purchased it from Lowes. They have sent out two technicians who say there is nothing wrong with it. One said it was because it was in an island. The other that our water is not hot enough. He turned the water heat up and now you have to warn people using it to be careful or they will get burned. No wonder the Maytag repairman is so bored. He knows the appliances he services are junk and doesnt bother. Take my advice. Buy ANYTHING BUT Maytag!

I have been a Maytag customer for many, many years. In November, 2014 we decided to buy a new matching pair. No problems with dryer but the washer has been a nightmare from day one. Have had at least 5 service calls (lost count). The washer constantly smells. Clothes are not clean. Have to buy and run Affresh tablets weekly. Spend more on wash machine cleaner than laundry detergent. Funny thing is Maytag/Whirlpool makes the expensive cleaning tablets. The customer service at Maytag has not been helpful from day one. They recommended I buy an $150.00 extended warranty. Stupidly I agreed and regret doing it. They still have not fix the machine under the one year original warranty. NEVER BUY A MAYTAG BRAVOS WASHER.

We have had the same problem as everyone else. We have the freezer on the bottom model. It started when the fridge was less than a year old, with water on the floor and ice buildup on the bottom of the freezer. Since then we have needed to have same repairman come at least 4 times because the top part suddenly gets very warm, food spoils, and water accumulates under the produce drawers. Our repairman has told us that newer models have improved design, but that doesnt help us. This fridge is now about 3 years old, bought it at Home Depot. This is unacceptable.

We bought a Maytag Dishwasher Model # MDB4709AWW4 about 2 years ago. Complete piece of junk. Just spent $350 on a new control panel. We called Maytag and they told us that our model wasnt under the recall for this issue. The old belief about the Maytag repairman not being busy is a lie. Avoid their products. They are poor quality.

We bought our set when they first came out at Home Depot. We gave a pretty penny for the set. The first complaint was soon after I got them home; the washer gets the clothes so tangled up its hard to get them out sometimes. The 2nd complaint is, for a couple months now, the UL light comes on and beeps. I have to open the lid, close it and it starts that part of the cycle over and it usually does 4 to 5 times before it actually spins and finishes. I put it in the shop; they said they cant find out whats wrong with it. They said the leveling rods are still new looking. I was like, I know its still a newer set. Its money for nothing. I called Maytag. They want to charge me over a $100 just to come out! Rip off! Do not buy this set. Beware! Im still having problems. I will not buy a new Whirlpool set because they bought Maytag out and I will not buy a new Maytag set ever again!

When my stackable washer finish its complete cycle, there is water left in the tub. You can manually turn the tub and you can hear water sloshing around.

The machine does not rinse soap off clothes even after using 2nd rinse cycle. You have to wash clothes again using no soap at all. Defective machine maytag does not help or Clare wanted to charge service fee for tech even though machine is under warranty. This washer should be recalled. Very bad product. Lots of complaints.

I bought a Maytag MDB7809AWW2 dishwasher two years ago. The control panel just started doing free-games. Lights would come on and off during the cleaning cycle. When selecting a cleaning cycle, some functions would be automatically selected without the capability to deselect them. It is our second and last Maytag dishwasher. Stay away from them!

Bought this (Maytag Washer MVWB955FC1) on 1/8/18, was delivered late in January as it was on back-order. On 4/30/18, during a cycle, the washer made a pop sound. There was glass everywhere. The glass had shattered and exploded onto the floor and washer. The glass is on the inside of the drum and all over the clothes. Contacted Maytag and they sent out a repairman the next day. Repair said there is a point of impact indicated I dropped something on it. NOTHING was dropped on it. There is a point of impact, from the inside. The glass is pushed up and out indicating pressure from INSIDE the washer.Repairman says its not covered under warranty and that I had to pay for his time as well. He also said there are no known issues with this lid and washer. The lid is out of stock and wont be available for a while. I called Maytag and they gave me the same response, never heard of this.. and lid is out of stock. I found SEVERAL reviews/complaints in which, for the exact same model, this has happened to other people. This glass lid is dangerous and poses a serious safety risk to households that contain it. If they replace the lid, there is no guarantee this will not happen again. A child could walk by the washer and at any moment the glass lid could explode, send tiny shards of glass everywhere. I want a refund for this dangerous washer.

I bought my first centennial washer less than four years ago, warrantied that machine out. It was replaced by best buy because of the warranty that I purchased. We are a family of four, with that in mind the replacement machine was a model year newer and it last just over a year and quit. I bought the machine anticipating that it will last me the next 10 years. With two children at home now that is not working, all I have to do on replace a new machine. The repair shop has told me that they get more of the Maytag centennial machines and then any other washing machine is going to cost me more to repair it than to buy a new machine because I had faith in the Maytag products for many many years. This particular machines are extremely hard to diagnose as to what causes the problem or what the problem is and could take a long time to get it fixed as well as the expense of getting it fixed. I would not recommend another Maytag product nor will Maytag ever get any more money from us. This particular product has become a piece of junk that I cant even get rid of to recycling. Maytag has become a joke and this machine has become a 500 dollar hunk of junk in my opinion.

We trusted the Maytag name to give us a good product that would last. After six weeks the Maytag Bravo stopped working. Having to wait 7 days before a service repair person came to our home. The main motherboard needs replaced. So currently, we are still waiting for the part to arrive and have it installed. 2 weeks without a washer after spending 600.00 for a new washer. There is more problems also, this machine takes 1 hour to complete a single load of laundry. Plus it does not get the clothes clean and the rinse cycle does not get all the soap out of the clothes. Very unhappy with the Maytag Commercial Bravo. Will not buy another Maytag product. Save your money and get another brand. We plan to get this one fix and sell it.

I purchased a Maytag dishwasher in 2013 and the control panel needed replaced within the warranty period. About a year later, the control panel started to malfunction again, this time out of warranty and Im told it will cost over $350 to repair. I paid a lot for this dishwasher and thought I would get years of use out of it. I plan on buying a new cheaper one (not Maytag) for a little more that the cost to repair the Maytag. Im very disappointed and will not purchase another Maytag. I also read online that Im not the only one experiencing this problem.

If the control panel light on your Ice2O refrigerator starts flashing you will learn about the Non-Customer Service of Maytag. The problem is the High Voltage Control Board. Maytag has been aware of this defective part since 2007. At one time Maytag was fixing these at no cost to the customer via a recall. Then conveniently in 2011 the Japanese tsunami wiped out the only plant in the universe that manufactures the part.Now out of the goodness of Maytag’s corporate heart they offer the customer $300 off of a $2300 replacement (Oh, I am so grateful). It is time for Maytag (Whirlpool) to accept responsibility for a defective product and recall this refrigerator with a replacement. In the meantime if you have this problem, my advice is to go out a buy a non-Maytag/Whirlpool product since Maytag/Whirlpool cannot be trusted to stand behind their products. Please share this post with family and friends to prevent others from experiencing Non-Customer Service.

MHW7100DW Maytag Washer Steam & YMED7100DW Maytag Dryer Steam. Both of them are easy to use. They hold lots of clothing as well as bedding and many different settings. They both do an excellent job. Brand and excellent reputation. Had my last Maytag washer & dryer over 25-years and had no problems with either. Thats why I bought Maytag again. Repairs are very costly when you have to pay technicians. Dont like poor quality construction or enamel chipping when you place items on them. Very easy to clean both of them. Practically no lint dust emitted into the room from the dryer. Had no problems with my previous washer & dryer. Thats why I purchased a full size Maytag washer and dryer again.

Our product was purchased with our Condo. We have had it for 6 months & the first time I called someone was for the oven door being so terribly hot. I was told that was normal. Then I tried the cleaning of it & you would never know anything had been done. It would take a heck of a lot of elbow grease to get the marks off & I dont have the strength or time to be doing that. I had someone come again & he said to do it again, which I did & it still was not clean. I have done it a 3rd time now & still no better. I think this product is a total piece of junk & would not recommend it to anyone. I am a very unhappy customer & will never purchase another MAYTAG product.

I wrote the below to Maytag on their FaceBook page, of course havent heard anything back from them. Adding this on since I forgot about it, I have dogs and wash their blankets often, not that theyre dirty just for the dog smell. I have to wash them on the sanitize cycle which is an 1.5 hours long because if I use the normal cycle which is only 43 minutes they come out smelling exactly the same way they went in. I saw someone else post that their mothers front loader doesnt put in enough water so Im wondering if thats what happens to mine. So wish I would have checked the reviews before buying, thought I was getting a great washer buying Maytag.This is what I wrote on their FB page: I bought a Maytag front loading washer on 5/10/16 which was delivered and set up on 5/13/16. On Wednesday 10/19/16 it stopped working, so just over 5 months from the day it was installed. I called your company on 10/20/16 for repairs, they couldnt get here until today, 10/24, so 5 days with no washer. The customer service rep had all the details on what happened and Im sure passed them along to the repair company. He ran diagnostics, said it was the drain pump which was obvious even to me, but claimed to not have one with him even though they were in stock. Cant make it back until Wednesday, so two more days with no washer. He then proceeded to tell me that the dryer had to come off (stacked on top since the washer is a front loader) before he got back, that the warranty wouldnt cover two people coming out. So Im supposed to spend more money to hire someone to come out, take off the dryer and then pay them again to come back and put it back on. I called the customer service department again and was told they dont cover installation which stacking is. She said the warranty doesnt cover stacked units, as far as I can find that isnt stated in the warranty so please let me know where that is stated in writing. So I have a just over 5-month-old washer that needs repair already (bodes well for the future doesnt it??), will be without a washer for almost a week because the repairman didnt bring the most obvious part with him (maybe wanted to be paid for two calls?) and have to pay someone else for installation so it can be fixed. So wheres the Maytag man? I am not a happy customer and will be letting as many people know as possible. Ill be in the market for other new appliances soon, will sure as hell make sure theyre not made by Maytag, Whirlpool et all.

I purchased a new Maytag microwave from Lowes barely two years ago. The inner door frame is coming apart which makes the handle to open slack which means the microwave does not operate correctly because you have to open & close several times. I called Maytag. They said the one year warranty is over. Furthermore one of their authorize dealers want $200 for labor, parts is separate. I said I can purchase a new microwave for less which I intend to do but never MAYTAG again.

MAYTAG REFRIGERATOR SAFETY ISSUE SHARP EDGE Maytag refrigerator model MRT118FFZ01 purchased Feb.2018. There is a safety issue, sharp edges. Maytag has been aware of this for over 1yr from customer reviews. I went to consumer affairs.com and there are numerous complaints on products/customer service. I have been asking for a replacement door since Feb. On Sept. 7th I cut the palm of my hand on sharp edge, drew blood, no stitches but I was very upset. Called Maytag, transferred to the safety dept. sent out service tech. He reported that it was a safety issue, very sharp edge, he had to put duct tape on corner to prevent any more injuries! He requested that new doors(freezer&refrigerator door) only be sent, I do not want/need the whole unit replaced. Freezer door has sharp edge also. I have numerous emails to/from corporate office begging since Feb. for a new doors so that this would not happen! Maytags solution is to buy back refrigerator or I should pick another model. Neither is a solution for me. I picked this model for a reason. I asked them to provide me with the simplest solution which is to contact factory where it is made, red flag it, talk to manager, quality control check to see that there are no sharp edges before it is shipped to me. They refuse to do that 1 simple common courtesy, customer service request! They cannot guarantee that door will come without a sharp edge! My model is not the only 1 with this problem. I talked to salesman & model in store has sharp edge & in the reviews the same model had sharp edge which was submitted over 1yr ago! So Maytag has been aware of this safety issue for some time now but chooses to do nothing about it! I chose Whirlpool because of the name, I thought it stood for quality & above all excellent customer service. Was I wrong, found that out thru numerous phone/email conversations. They just dont care! Is it too much to ask Maytag to give me a refrigerator with no safety issues?!!! I have talked to Aaron in the corporate office, he was no help at all. His # 866-817-5404 ext **. I have all the emails to/from him. Please help, I want this same refrigerator, only model that would work for me. Now that I have had personal injury & have spent so much time/effort, aggravation since Feb. trying to have them do the right thing I feel that I am due monetary compensation. Bottom line this complaint is concerning a safety issue & horrible customer service from the call center to corporate offices! The Maytag name isnt what it used to be known for, quality & service.

I purchased Maytag French door stainless fridge 5 years ago for $2200. The doors were out of alignment and I put in new control board; both items almost right away. Then in May 2011, we had to replace another control board for about $400. Then in July 2011, the compressor went out at a cost of $300 for the compressor, $350 for labor. I called to Maytag, Gwen agreed to pay for the compressor but not the labor to put it in. So we now have about $1400 invested in our $2200 refrigerator. Letters to Maytag CEO Mr. Fettig remain unanswered. Do not buy a Maytag appliance!

We have had this washer for 1 year. I noticed right away my clothes would come out extremely wrinkled. Now not only are they wrinkled, they also smell musty. After researching I find others have the same issue, even finding a video of horrible mold under the drum. We called to have it serviced since we have a 5-year warranty. The service man recommended using Afresh. WELL, we do faithfully every month. He said they would not pay to have it cleaned, and even if he cleaned it, that the mold would come back. This to me is a major design flaw, one that could potentially make people sick. IF there is that much mold growing in the machine, with no way of cleaning it, and now the clothes are smelling, there is a HUGE issue!

I purchased Maytag Bravos MVWX500XWO top loading high efficiency low water washer and it is a piece of junk. All my clothes came out horribly wrinkled and ruined a white jacket when I used the color safe bleach dispenser. I purchased the machine from Sears, where I purchased the extended warranty. I had an A&E technician out and he explained that the new technology of machines are expecting all clothes to be dried in the dryer. Okay, but what do you do with clothes that say hang dry and they come out so wrinkled and twisted that even an iron cant get the wrinkles out? Another suggestion from the technician, put the hang-dry articles in the fluff cycle of the dryer. Well, thats a big nugatory since they are supposed to hang dry them. Supposedly, this machine is all about energy efficiency but isnt it a contradiction when you are using more energy with running a dryer? Someone suggested to me that perhaps there wasnt enough water being dispensed during the spin cycle resulting in horribly wrinkled clothes. Either way, I am on my last nerve with this machine. I always thought that Maytag was an elite company. Well, how wrong I was! Their customer service is pretty much not customer-oriented. Its all about the almighty dollar. After speaking to a supervisor, she explained to me that I should contact Sears with my complaint that Maytag had no recourse. Well honey, Sears did not make the atrocious machine. They are just the so-called messengers. I have unfortunately found that once Maytag sells their horrendous product, they dont even stand by it. Now isnt that typical of companies nowadays and sadly, lacking with this company? Pride in their workmanship! And again, its all about the almighty dollar and who gives a ** about customer satisfaction? Maybe thats why they dont have the Maytag repairman. He was ashamed to be associated with this irreverent company.

My Maytag refrigerator (bottom freezer) is about four years old now. Since the first year, it has been freezing up. The refrigerator gets warm and the freezer stays cold. Two repairmen have looked at it, replaced the electric panel and the thermostat - neither repair fixed the problem. If you completely defrost it, it will start working again. For about three years, it would work for a few months, but now it will only run for about two weeks before freezing up again. I called Maytag when this first started happening and again recently. They say they have never heard of anyone having this problem and they are sorry. The woman said she would put my complaint in my file. I certainly would recommend that people avoid Maytag refrigerators.

We bought the combo Maytag Bravo 300. The issues with the dryer are that it doesnt heat right, have to run the thing twice, after the first 50 minutes the clothes are still damp and it sounds like its going to take off. We had a service man tell us that it was the fan blower rubbing. Now for the washer. It sounds like a b-52 taking off in spin cycle. I know that its the bearings, bearing kit 80 some dollars plus the bearing tool another 80 some bucks. Dont think Im going to invest in Maytags game. If there is ever a class action lawsuit please put me down or notify me.

I bought a Maytag Bravos top loader washer and dryer less than 2 years ago. I started having problems with my dryer 3 months ago and after several service calls (and a few hundred dollars), it still does not dry our clothes. I spent over $1500 for the pair and was excited to have a top end washer and dryer. My biggest complaint is with the manufacturer, Maytag - they just dont seem to care. I did not buy the extended warranty for two reasons. First, I bought a nice unit and expect it to work properly for a reasonable amount of time (at least 4-5 years without any problems). Second, they are just a bad purchase and they cost about half of the unit and if you buy a nice unit, you shouldnt need one. I could have bought a new dryer for what I spent to try and have this one work properly. My wife and I spent $600 for our last set which lasted 7 years without a problem; they were manufactured by GE, which I now wish I would have bought another GE. My wife talked me into buying a new pair to accommodate the needs of our growing family. I wished I would have kept the GE pair that was working.I would not recommend any Maytag appliance: they really just dont care to provide any reasonable service to stand behind their products. What a shame. This reminds me of why many foreign manufacturers are beating us at what we used to do best - make products that last and work! The washer and dryer look nice and have many great features, but these dont matter much if they dont work.

We bought a new Maytag Bravo XL washer in 2015 under the understanding it has a 10 year warranty. Well it’s 2020 and it starting leaking. Called customer service and lost 3hours of my life waiting for a person. Keep in mind I’m pretty handy and work on spa, and pools. And can troubleshoot things like this. I found the problem on our washer looked up the part and number.When I finally got a person on the phone they wanted to send a technician out to verify what is wrong with it. I was all for that but then they said it would cost $100. I said no because I already know what’s wrong and just need the part so I could fix it. I knew the labor would not be covered under warranty so that’s why I didn’t really need the tech to come. After a few minutes Maytag finally says the unit is. It covered under warranty at all. I asked yes it is because it’s literally written all over the washer it has a 10year warranty. So then Maytag goes to say they only cover the drum and motor for 10 years.So now I’m stuck with a washer that leaks that was sold to us under the pretense of a 10year warranty for parts. And now having to buy $280 worth of parts and shipping to fix it. Maytag advertises that they have the best warranty and they never break as their commercials imply. So they represent themselves And their warranty falsely. Buyer beware. Maytag is shady. I’m guessing Whirlpool is part of them so please do your research before you buy. 1. Customer service doesn’t exist with them. (3hrs hold times.) 2. Misleading warranty coverage. 3. Will not call you back.4. Try to extort more money from you. ($100 to send a tech out to confirm what you already know.)DO NOT BUY!!! Learn from our mistake.

I purchased Model #MHW563HW Frond loading automatic washer a little over 1 year. The options are not for me. The quick wash is way too short 20 minutes, all the rest of the options are 51 minutes to 2 hours & 57 minutes! If you wanted to add some extra minutes to the Quick wash you are out of luck. Normal wash is 55 minutes but can last much longer, it takes forever for this machine to balance which adds time to the process.I had an LG front washer before this one and when the clothes came out they were almost dry, not this washer, they are very wet. Then there is the horrible odor that comes after you use it, Ive tried drying every area making sure there isnt a drop in it. Still the stench is unbearable. Yes it has a Clean Washer with Affresh option which takes an additional 128 minutes and you have to do it at least once a week! Thats a LOT of wasted energy. That just doesnt sound efficient to me, washing the washer. Why??? This washer had great reviews which I read, not one mentioning these issues.

Less than 1 year ago, my washing machine that my husband bought me was a Maytag Mod #MVWC200XW0. It went. The repairman came and had to put in a brand new capacitor and less than 3 months later, there are two things that are wrong with the washer and I cant use it again. I have to go to the laundromat and take clothes elsewhere to get them done. I took out an extended service agreement in January. Maytag deducted $21.18 from my checking account and they never sent me an invoice for the balance of $42.36. I kept calling and trying to get an invoice. Then on June 25th, I received a letter in the mail that they cancelled my service agreement. I guess this was cancelled in May and they sent me a letter a month later. Now, the repairman was there last night and they could not fix it without us paying upfront and the extended service plan said they didnt even know if we would get reimbursed for any of the parts. This is very poor for a washer that is just a little over a year old. As far as I am concerned, this washer is junk and needs to be junked. My husband got a lemon. I am not putting this amount of money in something that every 3 months has something going wrong with it. I would appreciate a phone call back or something that could be done. Thank you.

I purchased my Maytag Bravos Washer/Dryer several years ago, and I have hated them ever since. The clothes smell and are wrinkled. The dryer never gets the clothes dry. It will run and run and run, and the clothes will still be wet. I previously owned a Maytag Washer/Dryer for nearly 20 years and never had a problem. This set is a piece of junk. When I go to Lowes or any store for that matter and see someone considering this product, I warn them as quickly as possible to stay away from this product. I will continue to do so. Shame on you, Maytag, for making such a horrible product and for being too weak to stand behind your product. I will never buy Maytag again and will do my best to make sure none else does either.

I have always thought of Maytag being the quality manufacturer of appliance products. We purchased a Maytag microwave (MMV4205DH-1) and after just two years it has begun to give us grief (we are in our early 70s, no family at home, so appliance receives medium usage). We constantly get the open/door message when we are trying to set the timer for operation. We open and close, open and close, etc. Just yesterday my wife noticed a slight crack on the door just below the handle, most likely due to frequent open and closing. Went online and read a number of reviews and found many others have had same or similar issues. Done with Maytag.

We recently purchased a Maytag refrigerator, love it, no problems until the mystery person in my house accidentally broke the slide out door for bottom drawer. So I called Maytag, and with no questions asked they sent me a new part by Purolator! Great customer service makes everything better! Thanks Maytag.

Brand new washing machine model MHW8200FW purchased at Karls, a Ferguson subsidiary, in Madison, NJ end of June, 2017. I wanted to buy a top of the line machine and this is what the sales person recommended to me. Problems started soon after purchase. Initially I contacted Maytag because the machine wouldnt spin dry a cotton bath mat weighing 4.5lbs soaking wet. I was told I should put more items in the machine to help balance it. Well there WERE more items and the machine wouldnt spin dry them either. I tried every trouble shooting Maytag suggested. Having exhausted my nerves, I called for service. The technician came and said these machines are extremely sensitive and that sometimes they wont even run an empty cycle. He said this is a common complaint with these units. One of his suggestions was to take bath mats, duvets, comforters... articles like that to a laundromat.I did less than 10 wash cycles after his visit when the washer started having more issues and finally broke down completely. The technician who came this time wrote a repair order indicating a mechanical (Stator) AND electrical (Control Panel) breakdown ($500+ for the parts alone if the unit wasnt under warranty). He also stated that he had never seen such problems in a brand new machine.I contacted Maytag for an exchange. Maytag customer service wrote to me that the breakdowns are ... normal, with all the units we sell some may have a defect in the first couple of months... and refused to exchange my defective unit. I can accept that there may be a defect that will warrant a repair, but in this case there are multiple defects in separate systems - mechanical and electrical - within the first month of service. This shouldnt warrant any further discussion, only a quick replacement and an apology.

It takes almost a whole day to wash 1 load of clothes. The clothes dont get clean! The spin cycle wont let you spin. It runs your electric bill up! This is not a energy saver! I am so angry and disappointed! I thought Maytag was Supposed to be the best. Yall failed me. I wish I could get my money back!

Our experience with our Maytag refrigerator has been anything but good! It has the model # and serial # of the ones that have been recalled, only we have just found out about this. We bought this new at Sears. Soon after, it started having troubles with the freezer, would freeze up and the whole thing would stop working. Over the years, we have had repair after repair, money after money. Just for the record, my husband and I about every two weeks spend about one hour defrosting this monster! It looks nice on the outside.

The 2013 Maytag dishwasher panel broke 13 months after the purchase. After several phone calls and complaints they agreed to replace the panel at no charge. Since yesterday I have the same problem and need them to replace this washer. I am on a limited SS income and I am not in a position to purchase another washer after 3 yrs. My previous one lasted almost 15 yrs. This is totally unfair and I hope that Maytag replaces this entire machine, not just another repair. It will cost them a lot less to do that by either sending or having LOWES to replace this one. Thank you so much.Updated on 09/16/2016: Maytag is asking $300 to fix it and they will not replace it. So, by coincidence a friend of mine had the same problem and she did the following and I repeated these steps and now dishwasher is working. Turn off the switch or unplug, or turn off from the circuit box, your dishwasher. This cuts off electricity to the washer totally. Wait 30 seconds. Push the cancel button and hold on pressing it for 30 seconds (precisely, not less). Push then, the start button and hold on for 30 seconds again. Turn on the power and the cancel light will come on and let the cycle finish do not touch anything, until it is turned off and the light goes off by itself. Then, choose your selection for washing push start and see if it works. It did with mine and hers. Good luck and LADIES- YOU CAN DO IT, if this little old woman did it by herself.

I spent extra money on a commercial grade Maytag dryer $1300 before taxes because it had a 10 year warranty. The motor and drum quit - and Maytag refuses to honour the warranty. I am appalled by their dishonesty and lack of integrity. I do not recommend them to anyone.

The Maytag has nice features but the shelves dont allow much room to adjust them and the freezer could stand to be a bit larger but overall its a good and hard working fridge for the price. Would love if those two things could be fixed without a huge price tag.

I purchased a Maytag top load HE Bravo 700 3 yrs ago. I only wash 3 loads of laundry a week and the bearings went bad in the washer! Maytag/Whirlpool will do nothing to help me because they say I should have purchased the extended warranty. Well there is NO WAY that I could have worn out those bearings; it was a manufacturing defect that caused them to fail and hundreds of people online all say they have the same issue. The repair cost is $400 and would only have a 90-day warranty so I might as well purchase a new washer. Home Depot (where I purchased the washer) has been very helpful and is offering me help on the purchase of a new washer, but even they could not get Maytag to do the right thing and repair my Bravo. I am going back to a none HE machine with an agitator. This has been a horrible experience and Maytag has no business putting commercials on TV that say they are dependable.

I bought the largest Maytag top load washer. From day 1 clothes come out with laundry detergent left all over them. I have to take a washcloth and wash off every piece of clothing coming out of the washer. Had a technician come out. He said he gets this complaint every day. His suggestion, put less clothes in and use less detergent. This washer is programmed to use minimal water and it just doesn’t have enough water to clean all the detergent off. So, I bought the biggest washer to wash bigger loads and now you are telling me that just doesn’t work.Spoke with Maytag customer service. They said very rudely if there is no problem found when the technician came out, there is nothing they will do. She told me it was user error. My dryer also stopped working. Sometimes it would turn on, sometimes not. The technician said the lint screen error code came up. He would try to get Maytag to replace the whole board but usually they don’t do that unless the whole board has a problem. Called Maytag the next day. The technician documented he fixed a connection problem and closed the ticket. What???? So, now I guess I need to schedule another service visit. Very unhappy with 5 month old appliances. Paid $1700 for the pair, you expect quality products.

I called customer service to ask if there was some way that Maytag could assist me with repair of this like new dishwasher. When I said it was out of warranty and I had no additional warranty, I was told that a repairman could come out for $110 and diagnose the problem and that parts and labor would be extra. I explained that I had purchased Maytag because I saw commercials, for years, showing that Maytag repairmen had no work. She was very unhelpful and kept droning the same mantra, that a repairman could come out for the above charge. I was very angry and asked for the name and address of the President of Maytag so I could send a letter of complaint. I composed a letter, however: it is Thanksgiving time and I need my dishwasher so I made an appointment to have it repaired. I was told he would be out Mon. between 8 and 5. I asked for a more specific time and was told that I would get a call on Sat. with the time. Thankfully, no call came, because on Sunday, I read the reviews on this site and realized that Maytag was no longer a reliable nor a responsible company and I decided to save myself money and time and stress and just go out and buy a GE. So we will hand wash the dishes on Thanksgiving and buy a GE on Black Friday. This does not mean that I am letting Maytag off the hook. I intend to send my letter to Jeff Fettig at Maytag and also join in the class action suit. How very sad that the name Maytag has become just a name used to shill for defective and shoddy merchandise.

So I get the matching set washer and dryer when I moved into my new house. I thought I was getting a nice set. I paid around $1600 for them with the sale they had going on. From day one the washer wouldnt get a full size comforter wet on the bulky cycle or heavy duty cycle. I even tried the extra rinse cycle on both as well. I would have stop it mid wash and rotate the comforter. Clothes wouldnt settle sometimes and would leave the top dry and bottom soaking wet. In the first year the lid latch started going bad. So sometimes you would go back to realize the load hadnt even started. Clothes dont get clean no matter what setting you use. It is the worst purchase Ive ever made. The dryer was ok until its almost second year. It just stopped drying it seemed. I cleaned EVERYTHING! No effect. It takes 3 full cycles at minimum to dry clothes. I cant understand why these machines arent pulled from the market or recalled because they are junk.