I have had trouble since I bought the Maytag Bravo washer. It first started out with the motherboard putting up crazy numbers. It took 2 different motherboards before that problem was fixed. Then it started with not wanting to drain; that was caused from the washer machine sucking up small clothes items in the drain plug. I had to call the Maytag repairman 4 times until I was told I had to put the small items in a laundry bag for this to stop. Now it is going off level on every wash, even when it has only 2 pieces of clothes in the machine. I am about ready to throw it out. Btw, all of my appliances are Maytag and I will never buy another Maytag appliance again or I will never recommend a Maytag to anyone.

In the winter of 2007, we remodeled our kitchen and bought all new Maytag appliances. They cost a little more but we felt that we were getting a good quality product. Within months, the handle on the freezer became loose and I had to call for a repairman to tighten it. He told me we should buy the extended warranty because only a trained repairman could fix the handle. That turned out to be untrue thankfully because if it was true, I would have to call for repair at least once a month. The handle is constantly coming loose. A few months later, the microwave would turn on when the door was closed. I called repair as it was still under warranty. After he removed and replaced the door, I was told that we have to be careful when we close the microwave. There was nothing he could do to stop the problem. Approximately three years after we purchased the appliances, we had a problem with the dishwasher. We could only use one function; the others would not work. We were told by the technician that we got water into the door where the controls are and ruined the motherboard. I never heard anything so absurd. I have had a dishwasher in the same place for 25 years with no mishap. The cost of repair was $800. A few months later, we had a problem with the large burner on our cooktop. The outer coils heat up but the inner coils do not. I have yet to call for repair because I do not trust Maytag. Now, our microwave does not work. My husband used it to make popcorn with no problem. A little while later, I tried to heat a cup of coffee and it would not heat. The keypad works, the light comes on in the microwave but the motor does not run. Needless to say, we are very unhappy and will never buy another Maytag appliance. I wish I would have read the reviews before we purchased the appliances. Two of our friends had their kitchens remodeled at the same time we did and they have not had any problems with their appliances. But they didnt buy Maytag. I guess thats why.

Stay away from this product!!! Lets just say one star is too much for this product. Terrible. Lets just say one star is too much for this product. We bought this washer 2/2017. We used our previous Maytag washing machine for about 15 years without any problems. But this machine on the first try was a big disappointment because it did not wash clothes very well. Clothes come out of washing machine smelling bad and you could see the soap scum on darker clothing. We try to return the machine to Home Depot after 3 days, but they said after 48 hours they could not take it back. So if there was any problems we had to call a technician to repair it. Well, there is nothing to repair because thats just the way the machine is designed to conserve water.Worst washer and the customer service is even worse than this machine because they just keep repeating that if there is nothing to repair then, there is no problem. So, therefore its not their responsibility. TERRIBLE!!! I even bought their extended warranty and that doesnt do anything with dissatisfaction on this product. If you are owner of this company or at least care about your company, you should stop making this kind of product, and listen to peoples complaints!!! What a waste of our hard earned money in this bad economy!!!

We bought the Maytag Bravos XL washer 6 years ago when we moved into a new home. We have a large family and after reading many reviews, we settled on this washer. It has served us well for the past 6 years. At the moment, however, it is out of commission. The bearings wore out. My husband ordered new parts and we hope to have our washer up and running again in a couple of days.

On June 17, 2013, we purchased this over the stove microwave for my elderly parents. They use it daily to heat their lunches. In December 2014, it would stop turning and finally in January 2015 it completely died... no heating and no turning. The technician quoted a repair at $200 when we only paid a little more to purchase it. I emailed Maytag to tell them that it was manufactured and purchased in 2013 with light use and that it should never have died in such a short period of time. An e-Solutions Specialist contacted me to tell me that they certainly understand my frustration, but that occasionally failures occur and that there was nothing they could do. I replied back that they could DO something because they were customer service and that was there job. No reply back yet, but after seeing so many of the same issues here, Im not holding my breath and I would never buy or recommend a Maytag product of any kind to anyone. I dont expect 15 years from an appliance, but I certainly think 18 months is just wrong.

So far after 5 calls and over two hours spent on calls IMPOSSIBLE to get an answer from Maytag about the correct fill levels of detergent. Consumer support simply do not know and refuse to direct me to anyone or have anyone call that does know answer. WHY SO IMPORTANT? Either you do not get clothes clean OR you damage machine and leave residue on clothes! Neither is acceptable. Using the fill level indicator on Bravos XL dispenser is in direct contradiction to any recommended levels on lids of high efficiency detergent manufacturers like Tide. Per Maytag manual only fill detergent to max fill LINE which is literally about two or three tablespoons of detergent. The lowest possible quantity of Tide per the lines on lid even for smallest load is two or three times the recommended fill level on the dispenser. No one has to be an engineer to know two tablespoons of HE detergent in dispense is going to do same effective cleaning for one shirt or towel as it will with a queen size comforter or very large full capacity load. CORRECT ANSWER DETERMINES IF YOU DAMAGE WASHER OR IF YOU HAVE DIRTY CLOTHES. Googling online there is also no answer. Such a critical answer for Maytag washer to work and clean clothes that is simply not available and documentation is wrong is a huge concern about the viability of this machine and worse their support. Our machine is less than two months old but is obviously over-engineered to the point of just being silly. Tip to Maytag: start selling washboards. More energy efficient, more green except for red and blue bruised knuckles, uses one tenth as much water and users do not need to spend their nest egg savings to buy. Not the first but will be the last Maytag product we will buy. Name may be same but the company is definitely not the company that used to enjoy that name with pride. SUMMARY: Maytag is adamant about using the correct amount of HE detergent OR damage and bad performance by washer and dirty clothes with a detergent residue. With all our best efforts we cannot get what that quantity of detergents is supposed to be. The user manual at best has ambiguous answer. The manual suggest horizontal measure of detergent in tray to max fill level which cannot be right. IF you instead use a vertical measure of how high detergent level comes up to the max fill line the quantity is radically different. It says dispenser holds 3 oz which would be beyond max fill level but nowhere near a vertical fill level.

Worst washer ever. Wish I had read all these reviews before I bought. I have had the same poor experience. Laundry doesnt even get wet while being washed. Agitation does not affect laundry. Just moves back and forth under laundry. Clothes do not come out clean. Feel I was ripped off.

I bought my Bravos XL 3 years ago after having older model Maytags since the 1980s. My mother also runs a laundromat and SWEARS by Maytag. To say Im disappointed in this purchase is an understatement!!! They have never washed the same as the older models. They twist the clothes horribly! Now Im having issues with all of my dark clothes getting grease spots on them with no apparent cause. I use HE detergent and softener (recommended amounts only) and clean the washer religiously, including the detergent, bleach and softener cups. I DETEST these machines. Also, the dryer never dries unless I run it for 2 cycles, regardless of what setting it is on. Waste of money and definitely not energy efficient when it comes to my water and electric bill, nor time efficient for me since clothes either come out still dirty or with new stains. After this purchase, I would NEVER buy Maytag again!!!!!!

Our Maytag refrigerator that is two years old has been nothing but issues just after the warranty expired. Ice maker is broken and it started having the temp alarm go off every few weeks and now every few days. It was a 1800 dollar purchase and no one has been helpful where we bought it nor has Maytag. We will never purchase another Maytag product...

Maytag Performa Side by Side fridge PSD262LHEB door handle pulled off for the second time since purchase but this time, the handle knocked over a pot of hot water on me. I am just relieved that I have no small children anymore. I would consider this very dangerous in any household. The first time, it was covered under warranty along with the broken ice maker. The repairman stated that he had replaced many handles and due to design flaw, they would not last long.

MF12269VEM7 - I purchased a refrigerator in September 2013 and my ice maker stopped working within 1 month of delivery. I had the motor and ice assembly changed 3 times and over 12 service visits within the first 6 months. I had the motor and ice assembly replaced in March 2014 and they offered to extend my warranty for a year. My ice maker has stopped working again. When calling Maytag customer service, I spoke to the Supervisor who will pay for the parts but require me to pay for the service calls. As well they only have a 6-month warranty extension on file. This fridge is obviously a lemon but they will not take any ownership because I did not purchase an extended warranty! The Supervisor state he does not report to anyone and he has the final say regarding my service. I will never buy a Maytag again. A year and a half of ongoing problems and no solution.

Have owned Maytags (washer and dryers) for 40 years. I bought a Bravos top load washer and matching dryer because we gave our old set to a daughter leaving for college. That was less than four years ago! We bought this because it conserved water and there would only be my husband and myself home. So laundry needs would be minimal. The washer quit draining and starting making a terrible noise several days ago. Immediately called repair service - I knew from the onset this was going to be a big problem because when I told them the model, they responded - uh oh! Two days later service man comes to assess repair and lifts machine up and tells me bad seal has leaked to gear box and ruined it. Soooo for a machine that is less than 4 years old, I will have to pay $280 for part, $79 for service call, $60 for labor and $35 to have them pick it up and redeliver (because the repair is too big to be made in my home). $454 for a machine that gets minimal use!!!! I can add another $100 plus and buy a brand new machine. Why should I have to??? In doing some research, I found out this is a common issue with this model and Maytag has paid for the repair of other washers because it is a common problem. Even the serviceman said that and recommended I get a hold of Maytag. Their response - sorry mam you dont gave an extended warranty. (NOW I HAVE A LEMON!) Guess my next step is to write a letter to Maytag Corporate Office. I will keep going up the ladder until they address this flawed machine problem! One thing is for certain - I will never ever buy another Maytag product of any kind or will I ever recommend it. They are just not reliable. Guess, nowadays they are considered throw away products - keep them a few years and throw them away because its not worth your money and effort to repair them :-(

I love my washer. I have had it for 13 yrs and has only needed repair once. My complaint is the gasket on the tub has black mold that grows on it. I have cleaned it with bleach, bathroom cleaner, alcohol, but it always comes back. What can I do to prevent illness from mold?

Maytag Bravos Quiet Series 300 - My machine is 3 yrs old and started making a very loud noise on the spin cycle. My last Maytag lasted 18 yrs and all my appliances have always been Maytag. I believe it now when Im told that Maytag does not make good quality washers anymore.

I hate my new Maytag washer and wish I had never purchased it. Theres no way to control the water level in it, and on sensor mode, the clothes are barely wet and rubbing against each other creating wear. Things come out with soap stains and twisted up so tight that I dont believe water got close enough to the dirt to carry it away. Dont waste your money.

We purchased a French door Maytag refrigerator model MFD2561HEB in November 2007. In August 2008, the unit stopped working suddenly. The high voltage control board was replaced under warranty, but the tech could not determine why the board failed. I called Maytag to demand a new refrigerator. The best they would do was to extend the warranty for 6 months, no charge. The unit quit twice more in September. A tech was summoned (paid service call), nothing found. It started working again. Since then, the thing has quit several times. We unplug, move all food to a second refrigerator, wait a day, plug it in, and move the food back. The useless box quit completely this week, not quite 5 years of service life. The tech said the board must be replaced again, no guarantee. We declined. I called Maytag again to demand a new replacement and escalated the complaint. They are to call back, ha! In the 5 years of poor service (and poor customer service) from Maytag, the 30-year old second refrigerator has been up to the task of preserving our food. This experience has made me vow never to do business with a Whirlpool-affiliated brand again.

Purchased the Maytag Aqualift self-cleaning oven and this feature doesnt work at all. I would have never have made this purchase if I knew the oven would not self clean. This technology with the water in the bottom to self clean is pathetic! I thought maybe it wasnt working and called for a repair since it was under warranty. The service man told me not to expect it to clean like a regular self-cleaning oven. But I complained that it did nothing at all! So now I have a self-cleaning oven that I have to clean myself!

Bravo XL washer and dryer - I had the washer approx 2 months before it leaked water all over the laundry room. The company replaced the washer after two weeks. Now the dryer has gone out after two years. If it cost me the amount stated by other consumers I wont be fixing it.

Hate my Maytag Centennial Commercial Technology washer. It takes well over an hour per load. Clothes come out very wrinkled, and my knits get holes very quickly. I would not recommend this machine to anyone. In fact, I warn people against it as I have been frustrated every single time Ive used it. Model # W10420382A.

We bought our washer/dryer from Home Depot and felt Maytag was a good bet. Guess again. Washer is running fine for now but after light use (about 3 loads per week) dryer failed. With no warning, I heard a loud pop about 3 min into a cycle and overheating. If I hadnt been home might have caught on fire. Good for us we live close to a coin laundry so in no rush to replace but can bet when I do it wont be Maytag and thats too bad. One of the few makers still building in the USA but thinking Samsung is looking good. This is the Maytag 2000 series btw.

I purchased and installed a high end MAYTAG above the stove microwave. After 3 years of light use I hear an electric cracking sound and it dies. Of course no warranty coverage. Model MMV5208WB-1. I have to conclude MAYTAG builds junk and does not stand behind what they sell.

We purchased a new Maytag side-by-side refrigerator back in 2011 and for the last several months it has been leaking water into the bottom of the freezer unit when it goes through the automatic defrost process. The water freezes and after a few of these cycles causing the ice to accumulate and build up, it starts to leak out onto our kitchen floor. About every 10 days we have to open the freezer door, break up the accumulated ice on the bottom of the freezer and remove the ice chunks by hand. What a pain in the neck! Most of the time we can prevent the water from escaping, but not always. This is going to damage our kitchen floor, not to mention its a safety hazard for slip and falls, and/or fire or shock hazards. We have contacted Maytag directly, but nothing will be done as they say its beyond the 12 month standard warranty. They said one option is for us to purchase an extended warranty plan from them for only $359. Really? Are you kidding me?? They dont seem to care about a potential product liability property damage claim/suit, nor an exposure for a potential bodily injury claim. As Ive tried to explain, this is NOT a warranty situation, its a product defect situation and one probably worth a class action lawsuit based on the number of complaints Im aware of. They know its a product defect problem, but choose to ignore it at the expense of numerous innocent consumers. The only resolution seems to be filing your own lawsuit against them for some kind of remedy to this very aggravating situation that occurs every 10 days or so. Maytag used to be very good appliances, ones that were made of high quality materials, and lasted for years without any problems. Thats why I became a Maytag fan in the first place, but ever since they were purchased by Whirlpool Corporation, its not the same old Maytag we used to know and love. DO NOT BUY MAYTAG APPLIANCES - you will regret it!!

I bought a Maytag dishwasher Model MDB7749SBW3 from Home Depot 6/2014 and by December 2015, the touch panel was going crazy! Ive read a lot of reviews and this seems to be common for Maytags. It would cost me almost as much to have this machine repaired, with a service call and the cost of a new panel, as it did when I bought it. When talking to an appliance repairman, he informed me that Maytag and most all the major brands are now owned by Whirlpool and that they are basically junk--not meant to last more then 1-3 years! Where are the recalls and how do we get a recall started?

I called Maytags customer service about an over the range microwave that was bought 2 years ago and barely used. The mechanism in the microwave on the latch for the door, clicked into the body of the unit and therefore the door does not register closed which doesnt allow it to come on. After explaining this issue to the customer service rep, she insisted that the only thing that Maytag would stand behind was the part if needed. A service call would be between $100 - $150. The microwave isnt even that old and why would Maytag not stand behind a like new unit? I bought 3 Maytag products and I am now regretting it. I had asked to speak to a supervisor and she just proceeded to repeat the same thing the sales rep did. They will only cover the cheap part if needed.What happened to Maytag being top of the line? Apparently they dont care about standing behind their products and would rather you buy an expensive extended warranty to cover their cheaply made appliance. I think they should be under review as a company. I would somewhat understand paying if my appliance was 5 to 10 years old. But its basically new. How is there no protection for customers when it comes to purchasing lemons from an appliance dealer? I will NEVER buy Maytag again and plan on selling my 2 other newly purchased appliances before they have issues. Maytags reviews on social media are terrible. All they offer are the words Im sorry and I understand your frustration. I assume thats just what they have written down in front of them to tell everyone who calls with issues. How do you not stand behind your products! I wish I could select no stars vs the 1.

Our refrigerator is 2 years old and still under warranty. The ice maker had to be replaced. Now the water leaks on the floor. The deli drawer cover broke and when you get ice out of the ice dispenser it flies all over and goes on the floor. Our dealer has been fairly helpful.

This is the second Maytag appliance in less than 5 years to stop working. The first was a dishwasher. I got 14 months use out of before the control panel burned out. Fixed it for $125 only to have it happen again in 6 months and repair company said parts are only 3 months warranty. Cost me $5 to bring to landfill. Now the matching Refrigerator is making a loud humming noise and Ive been told its the compressor.

1 year 4 month old fridge went out. Waited a month for part/repair. No help from customer service. $1200 fridge, $700, lots of angry calls, no luck. Customer service is horrible. Will never buy Maytag again. Someone suggested to take it to small claims court. Has anyone successfully done this? Any advice how to get my $700 back? Please email me **. Thanks.

Im currently standing in front of my washing machine waiting for the 13-minute drain and spin cycle to finish because once again my load didnt drain and finish right. Except it has already been 40 minutes and it claims there is still 9 more left as it continues to sit there doing nothing while it hasnt even started spinning yet. It Sat on 13 minutes while sensing for over 5 minutes, then 12 for 10 minutes while doing nothing, then it changed to 11 minutes and made some weird noises but didnt actually do anything for 15 minutes, and now the timer randomly changed from 11 to 9 without any noises or movement happening and now continues to sit here.I stupidly thought I could spin my clothes real quick to throw them in the dryer before bed and now I stand here extremely tired and very irritated. I also have no doubt some of the clothes will have holes in them when theyre done because they always do, my family looks like were homeless and ratty half the time we get dressed now. Also it never deep cleans thoroughly even on the toughest settings, I swear our socks can be washed 3 times in a row after being soaked all day and still come out crusty or a lot of times the armpits of shirts will still smell or be ultra stained with deodorant marks still.This technology is almost too advanced and everything is decided by sensor, regardless of the registered functions on the buttons it will still do what it wants as the sensors see fit and run when they decide everything is perfect and ready, including taking 10 minutes just to unlock the lid when you pause a load cuase a small child may drown in the foot of water or a person may have their life completely altered by getting a little bit wet if the machine isnt completely drained and in pristine condition before you open the door. This machine is terrible. This company is terrible. And worst of all they drain your wallet for these horrible contraptions. I wish I could rate this 0 stars.

I purchase this dryer not even a year ago. It is not performing right. I call customer support and they willing to try something to see the problem. I hope I don’t have to pay anything out my pocket.

Frigidaire makes a good fridge. It works good. It has an alarm when you leave as door open. Great appliance. If I could afford it Id get another one when this old model I have gives up on me.

Bought the Bravos machines in 2008. Nothing but trouble. First they both had to have their timers replaced because they took two hours to wash/dry a load. Then the washer began to leak. I need to keep a towel under it and swap it out with another one as it gets wet. Had warranty folks come out to repair it. Took three tries and two guys working together to figure out what was wrong. Within a year it was leaking again - back to the towels! The dryer always takes at least two cycles to get anything dry. No more Maytag for me!

The washer and dryer were purchased together as a set 4 years ago in 2010. There have been times where I actually had clothes come from the washer completely and partially dry due to lack of water inside the washer! It fills based on how many clothes are in the washer or capacity that it senses. I have had so many clothes dry washed and torn up due to its use! If you set the washer to the wrinkle control position it does not go through the last rinse and spin cycle, you must reset it to the rinse, drain, spin cycle again in order to finish processing that load.It has already thrown its belt 2 times! Which my husband had to fix since we could not get in touch with anyone at Maytag who knew what we were talking about! If change gets stuck inside the washer bin in the little groove in the tank it is very difficult to get out, Im sure everyone has washed a pair of pants with the change still in the pockets, yes I know this is user error but if you dont know the change is in the little grooves because you cant see them, it stops the washer! So be sure to search this every time you do laundry!The dryer has a mind of its own! Sometimes it will finish drying your clothes, sometimes it wont finish the time set! Theres no reason just doesnt finish! There is so many reasons I will never purchase this brand again. Ive run out of room and patience. My clothes look like Im homeless!

After one year, this famous Neptune washing machine began to sound so noisy during the spin cycle that neighbors must have thought a 747 was taking off from our house. After researching the web, I found that the main bearing always fails in this machine and there is a new one-man repair industry started up across the US to just replace these bearings. In fact, someone invented a bearing puller just for this problem. I am deeply disappointed that a once fine company would knowingly put out such trash. I am replacing ours with another brand, even though we have used Maytag for 30 years. Customers always determine who wins and who loses in the long run. Bye, Maytag!

I purchased a Maytag dishwasher with a control panel in September of 2013. In August of 2014, the control panel died and did not allow me to run the washer. In March of 2015, the piece which was replaced died. When contacting Maytag, even when they did the repair the first time, said they were unable to cover the cost because it was now out of warranty. Ive seen several class action lawsuits around the product with Maytag. Do not buy a Maytag. It used to be a quality brand, but is now terrible.

I purchased my first and last Maytag double door bottom freezer in Aug 2018. The ice maker shoots ice out all over the floor, only half make it into the glass. It also sounds as though ice is falling down inside door. I had the ice maker replaced twice, the gasket as well, the back removed to check for water line blockage NO avail. Before the first ice maker replacement it sounded like a freight train. I questioned whether I had received a store second from Home Depot or a return as the stickers inside had been removed but HD couldn’t assist and Maytag didn’t care. Definitely NOT worth the 2000 I paid.

I purchased a complete Maytag set for my kitchen (fridge, double oven, microwave, dishwasher) from Home Depot on November 22nd 2012. About two months ago I noticed the dishwasher started to glitch here and there, but was still functional. I removed the panel and found that the wiring was completely corroded and would need to be replaced. I put everything back together and have managed to make it almost a month on the same cable. In the mean time, I searched for my receipts, my manuals, and anything else to show my purchase given the 10 YEAR WARRANTY Maytag wants to mention as a sale point. Aside from Home Depot not being able to find my order information to duplicate the receipt, I managed to find where I had ordered my set online and was emailed a copy. Home depot is not involved with the warranty process, unless you purchase the additional warranty. They deferred me to Maytag. I contacted Maytag and was informed that the warranty only covers the stainless internal tub, the racks, and the chopper. Seriously?? So, absolutely NOTHING mechanical about the product past one year.After paying the $699 for the washer, and another 57.99 for installation and kit, I was told by Maytag that I could buy another 1 year warranty that would cover the part, but it would cost me $289, or roughly half the price I paid to get a whole two years out of the dishwasher in the first place. This means I might as well be paying almost $300 a year just to have this product... ridiculous!! Just to buy the part and do the work myself, the part is $172 plus tax/shipping. Since it is only 4 screws and a couple clips holding this thing on, I am likely going to go that route.I have read many people saying similar things about the electronic wire corroding and this appears to be a well known issue with their products. They recommend sealing the entire area using a tube of silicone to help reduce the amount of time it takes to ruin another cable. Very very very poor craftsmanship. Nice racket they have through charging people so much every couple of years for their products!! As my $4000 kitchen appliance set falls apart, I doubt I will ever replace it with another Maytag item.

We bought a Maytag oven in Late October 2018. On January 22, 2019 the oven quit heating. Since it was still under warranty we called Maytag and they sent out a contracted service technician. The service tech said the circuit board had gone bad, and said it would be 5 to 10 days for part to come in. After a month the part still had not come and service tech was not returning calls. We called Maytag after another week and they provided very little help other than, We will contact service tech. Service tech never called us nor did Maytag call back. Called Maytag back on 3.10.2019 and asked how we could get this part and oven fixed. Customer service representative was not very helpful as they asked for part number which she was told was a circuit board and the tech they sent did not give that to us. After the customer service rep continued to provide any help other than say call service tech they sent out. I asked what if they replaced it for us since we have been without now for almost as long as we have owned. She stated Maytag does not do this except in extreme cases. I asked what is considered extreme cases. She stated she did not know. At this point I asked if she could transfer me to her supervisor and sat on hold for an hour, then had to leave for work. Very disappointed with Maytag and their lack of support to back their product.

Maytag Bravo washer and dryer delivered 2 days ago.My complaint is with the washer. I didnt know it was HE and that it requires special detergent! I didnt know the lid locks! I didnt know when I push the hot water button, the machine mixes in cold water! Complicated, delicate machine and not user-friendly. I dont expect the washer to last long.

We purchased all new appliances 3 years ago including a Maytag dishwasher. Same problem as a lot of others. We had the control board fail three times in just four months. Now today the repairman came and while he was here contacted other Sears technicians and Whirlpool technicians. They came up with the idea to replace the detergent dispenser which they said is causing the main control board to fail. However, while the tech was on the line with Sears and Whirlpool they done troubleshooting on the detergent dispenser and found that it was all within specifications. In fact, that was not a problem because it worked as it should. But in their wisdom they decided to replace the detergent dispenser. We now have to wait another ten days for the part to arrive and reschedule another appointment to have the detergent dispenser that works replaced. The serviceman that was at our house said that they are making him replace a part that is working and that this does not need to be done but he has to take instructions from Sears technicians. Our service person said that he doesnt anticipate that replacing the detergent dispenser will make the dishwasher work but he said if it does it will only last a few weeks as before and then fail once again. We have the dishwasher on extended warranty and there are about 22 months. I suspect that this one will be going to court to get resolved. Never Maytag again or Whirlpool.

I bought this washing machine 2 years ago or so. We have always bought Maytag. My mother still has hers she bought over 25 years ago and it still looks and works great. So my wife wanted a new washing machine so I said were going to get another Maytag. Boy did I screw up. What a piece of ** junk. Sounds like its grinding gears all the time, so loud. I close the door in the wash room and I can still hear my investment on a Maytag grinding my nerves because I spent so much on a product of a brand Maytag that I thought would be around for a while. Do not buy a Maytag.

I purchased my Maytag double oven (MEW6627DDB) in November 2008. In January 2013, with a setting on 375, it heated to 440 in 15 minutes. The repairman said $650 because it needs a new control panel and 2 new sensors, one for each oven. I contacted Maytag as I felt this oven should not have gone out in 4 years. I spoke with Ebony and then a supervisor, Vana. Basically, I was told that since I didnt purchase an extended warranty, there was nothing they could do. While I have a freezer 40 years old and still going strong, I realize that appliances manufactured many years ago were much more reliable. I feel that Maytag should stand behind their products and should have offered to send me replacement parts. I know I would have had to pay labor for installation. Their answer was I should have purchased the extended warranty. However, one should not have to purchase extended warranties for products. I had every confidence in Maytag. Why else would I have purchased my first Maytag product? I should have stuck with Whirlpool, which I was recently told, now owns Maytag. Maytag customer service personnel were extremely unhelpful. I wonder how many Maytag employees purchase extended warranties for their appliances or if theyre smart enough not to buy Maytag.

We bought a Maytag Dishwasher - Model #MDB4949SHW a year and a half ago at a Home Depot Location. We had previously had a Whirlpool dishwasher for 13 years of heavy use, with no issues or difficulties. At the time we purchased our dishwasher, there were various different brands on sale, including the one we purchased. The sales rep at Home Depot advised us that although we could get a similar dishwasher for the same price, that this particular model had a 10 year warranty. When I heard that, all I heard was 10 worry free years. MY MISTAKE. I could never have imagined that a company such as Whirlpool would advertise a warranty, that in the end is made up of nothing but false advertising.We ran a cycle during the Christmas holidays, and detected a funny smell of burnt rubber but didnt know what to make of it. I googled the issue and some people had had experiences with perhaps a plastic utensil or some other plastic, being burned by the heating element, so I figured that its what might have happened. I ran another cycle the next day, and the smell was much less prominent so I thought the problem had gone away. The next time we ran a cycle, the water didnt drain. We called in a repair person, and was shocked to learn that both the drain pump and main control board needed replacing.We got in touch with Whirlpool and low and behold, the only items they cover are nonsense items such as the racks, drum, tub...etc....in other words, the parts that are actually responsible for the running of the machine, are not covered, neither is LABOUR. Therefore, in my opinion, their warranty is trash and should not be relied upon under any circumstances. We purchased a new dishwasher just a year and a half ago, and are left with a heap of junk in our kitchen. Our options? Either spend $600.00 to $700.00 on repairs, possibly more, or buy a new dishwasher. When I asked if there was anything they could do to at least mitigate my damages, I was told....Sorry for your inconvenience...but do you have any other questions. I dont have any other questions...but I do have have a comment.... Make your products better....and dont print warranties that are utterly rubbish, false, and only serve to mislead the consumer. Needless to say, we will not be buying any more appliances from this company. Their one and only goal is profit for their shareholders with no regard whatsoever for the consumer. If I could give it ZERO stars, I most certainly would. :)

I purchased a Maytag dishwasher 15 months ago and was told the control panel is bad. It would cost me $120 to have someone look at it. I might as well buy a new one by the time the parts are added. I called Maytag and they said that there was nothing they could do for me since I was three months past my warranty. Meanwhile, I see all of these complaints about the same problem and Im wondering why there has not been a recall on this. What does it take for that to happen? I will never purchase a Maytag again! Their customer service leaves a lot to be desired. All they do is apologize like its programmed in their heads. This feels like a fraud!

Purchased a Maytag refrigerator on 08/15/13 model #M1TXEGMYQ01. Started having cold problems 06/15/15, called company. 1 yr warranty expired 08/15/14,had to replace a 22-month ref on 07/15/15. Prior I owned a Hotpoint that lasted for 17 yrs and the last one was a GE that lasted for 18 years.

Keep having the problem, the display panel tells me to close the door when the door is closed. I had a repairman repair it. 2 months later it started happening again. Im buy another microwave. It doesnt make sense to have it fixed again.

I just bought my first home and after well over 20 years of apartment living and not having my own washer & dryer I was so excited to finally be able to buy one! I decided on the Maytag/Bravos and even spent the extra $100 for the glass top. The high efficiency machine was delivered on August 8, 2016. My kids are grown so its just me; I do one load a week give or take. A week or so ago, I noticed the washer was taking an inordinate amount of time to go from sensing to washing and even longer to get into the washing cycle. This past weekend, it didnt work at all. Just sat for hours with the sensing and washing lights on, without actually washing the clothes. The machine was packed loosely with the correct amount of High Efficiency Detergent in the proper place. I called the #Sears store I purchased the appliance from (Braintree Ma.) and they said there was nothing they could do as it was past 30 days, gave me their customer solutions number which is basically a call center with people who I could barely hear and/or understand. They in turn gave me more phone numbers which seemed to me to be in the same call center. I want to return the 4 month old washing machine that doesnt work and I want my money back. Ive filed a report with the Massachusetts Attorney General Consumer Affairs Department. I will NEVER AGAIN shop at #Sears and I will NEVER AGAIN purchase a #Maytag appliance. I am beyond disappointed in #Sears and #Maytag, both names that used to mean quality and customer service. And if theres a class action lawsuit to be filed, please count me in.

Replaced an old Glenwood gas stove with this Consumer reports top rated Maytag. The boiler doesn’t work as well as we’d like, but after more than 20 years, no major issues. My wife & I both cook, & as with most things, I’m happier with it than she is.

Having had a household for over 40 years we have had a few washers come and go. I hate to say it but this line of washers should go. Worst pile of junk parts I have seen. Bought it from Costco a few years ago based on past histories of Maytags. Was I ever so wrong. It has never worked well. I chalked it up to being Water Efficient but after reading over 8 pages of scornful reviews, I was mistaken. Water level is always too low to do anything so clothes are needing rewashed. Have reverted to using the Bulky setting to do general washing as that fills the tub about 1/4 of the way. Then the spin cycles stops due to unbalanced load and loud banging of the wash drum, EVERY LOAD!!! And now for the past month Code DL pops up saying it is taking too long to drain. I have checked all hoses for blockages, none seen. And with the glass top, you can SEE the washer NOT WORKING right. We have a door on the laundry room and even with it closed the volume is over 70 dB and can overpower most conversations in our family room 20 feet away. I have been told that Costco may take it back but why punish Costco members for a design failure of Maytag??? Has anyone thought about a Class Action Lawsuit? The Bravos Quiet Series 400 dryer match to this washer has so far been flawless. I may have to dig the 20 year old Whirlpool washer out of the storage shed to replace this Maytag. Sad. I want to state my true feelings but I will not use profanity here.

My experience is very similar to Richards below. I have an MDBH979AWS3 that was purchased new in April of 2010. Just over one month after my warranty expired, the touch panel ceased to work. Since it was no longer in warranty, I had to replace it out of pocket. The wiring harness to the old panel looked heat damaged. Last winter, the central computer died. The machine was useless. I called Maytag customer service and actually seemed to find a sympathetic ear. They agreed to a new part if I paid $129 for one of the two companies doing certified repair to install it. During the summer, it blew several fuses. Then in late November of this year, the touch panel went again. I hesitated on how to respond and waited until after the holidays to call them. I got the most rude customer service rep that Ive dealt with in a long time. Somehow, I was blamed for a misdiagnosis on the computer panel (duh, no, that was a different issue and it was indeed broken), accused of misuse of the dishwasher, and flatly told that they werent going to do anything more on a machine. So far, out of warranty. Im sorry, but I cant accept that a machine under 3 years old should have 3 major failures. Maytag has to step up and at least look at this problem. From what Ive read, this is a common problem that has resulted in several fires. Maytag has to know about this and continues to do nothing, not even issue a recall on the current touch panel used. I am now faced with putting another $100 in (which puts me at about $350 total on a machine I paid almost $500 for) or just buy a new product. Rest assured I will never buy another Maytag-Whirlpool appliance.

When I bought Maytag Neptune top-load washer, it lasted three months. I had to have the rockers replaced. Three months later, the lock switches went bad. Six months later, the main circuit board went out. Thank God it was under warranty. Ive had this ** washer four years and it broke down once again. I dont have any warranty and the money. They want to fix it. Im going to go out and buy something else. Piece of junk. It makes no sense. And when the first situation arose, I did ask if it had been recalled and of course, they said no.

Similar to dozens of others, we purchased a Maytag dishwasher from Home Depot in March 2011. Recently, it stopped working, dead - no lights, no action. Called Maytag and they referred me to a Maytag Repairman: Coastline Appliance Service of Huntington Beach, CA. The serviceman came out and spent 20 minutes, checked the door switch for continuity, and declared the control panel bad. How do you know its the control panel, I asked. Its my gut feel, based on experience, he said! He charged me $129 for the visit and said a new control panel would cost $380! After reading other posts online, I can only conclude that a new control panel (if that is, indeed, the problem) will also go bad in the next year or two. So, like so many others, were off to buy a new dishwasher - and we will never buy a Maytag or Whirlpool appliance again.

What a disappointment. I guess this is why we no longer see that commercial about the Maytag repairman being bored. Because now, he is out fixing these pieces of shirt. Im trying to fix my washer (Model: MAH8700AWW), what a sweet pain in the **. Dont do it. Throw it away if it starts making noise like an aircraft landing.

I bought a Maytag dishwasher in January 2013. Three months later, the cheap plastic latch on the door malfunctioned. I waited 3 weeks for the repairmen to get the part in. Is there a sense of urgency anymore? If I owed Maytag money, I bet there would be a real sense of urgency on their part. Next time it will be an LG dishwasher.

Dryer delivered nonfunctional. Tech showed up the following Tuesday. Diagnosis main board and one sensor dead. Tech returns following Thursday. Replacement board DOA. New dryer still nonfunctional. Awaiting new board with no functional $1100 dryer. This dryer replaced my three year old Maximus which was deemed too expensive to repair after three repairs. Please do not buy a Maytag/Whirlpool product.

I purchased this machine and after 2 loads it started making a very loud and awful noise. Maytag sent a local service person and he found a screw that had come undone and was in the motor. Since then there are a few strange noises that the machine makes during different cycles, usually involving spinning. Called Maytag and then sent repair person. This young man was non-verbal, was probably 20 and it was impossible to communicate and try to figure this out. Person sat through a full cycle and he said the noises are because the machine is out of balance. Well, why did the sync system not balance at the beginning of the cycle. No answer to that. He reported to Maytag that nothing was wrong with the machine.Machine is still making noises and I cannot wash a small load or it will still be wet at the end of the cycle. I am a widow and live alone. I dont wash large loads. So I called Maytag again. They dont care. Finally they agreed to send another 2nd opinion. I have a lot of videos of the machine making strange noises and the repair kid does not care...lots of blank stares from him. I highly suggest not going with Maytag. They dont back up their products and they leave you with a bad machine. My LG FL was perfect. Never an out of balance load. I could wash a single item with no problem. MAYTAG IS A TERRIBLE COMPANY.

My husband and I purchased both a Maytag washer MVWX655DW1 and dryer MEDX655DW1 less than 3 years ago from Sears. We had both the washer and dryer professionally installed. Yesterday, we had an authorized service man come in and look at the problems we were having. He told us our Maytag washer would need a new gear case and gears costing $750.Our Dryer, same age, needed a new cycling thermostat. He said it was due to not cleaning out the lint trap. My husband and clean the lint trap after every load religiously. He said there was a pile of lint built up in the dryer. I could only think this would be a design flaw. To repair the dryer it would cost $350. The grand total to repair our Maytag Washer and Dryers would be $1100. We paid $1082.38 at Sears for both. The only thing Maytag offered to cover was a part for the washer which would cost $640 and we would need to pay the extra $110 for service in addition the $150 diagnostic charge, due to use being out of our one year warranty.We decided to not fix this machine to avoid similar problems in the future. I talked to customer service and asked them to cover the diagnostic charge instead of sending the part, which is far more costly. I got the runaround and 3 rejections before they finally agreed to pay for the diagnostic charge. My husband and I are extremely disappointed in this experience. We currently own a Maytag Microwave and Electric Glass Top Range. We will never buy Maytag again. Our Stove is also lacking. We have the AquaLift cleaning stove. The AquaLift technology does not work.

I purchased this range from a Maytag outlet in Nov. 2006. No problems with it until Nov 2015. The oven igniter failed. This was serviced locally and replaced in an efficient manner by the local service tech. All is good until 2 days later when I decided it is time for an oven cleaning cycle. I set the cycle for Medium Soil (3hrs). After the conclusion of the clean cycle, the oven (bake) would not work. Called Maytag service, the service tech replaced burned up oven wiring as well as the igniter again. However, the cleaning cycle had taken out the gas safety valve control as well. I am now told there is no replacement oven gas safety valve unit available anywhere. I even called Maytags 1-800 number and searched online only to find the part on backorder and not available.I find this particularly frustrating in light that I spent over $1200 on a Maytag product I thought would bring way more than 9 years of service before it is deemed unrepairable. The average gas range lifetime is 18 years. In my opinion, not a good return for the investment. Its a shame because the rest of the range works and looks fine, which is now destined for the dump. I am replacing the Maytag with a $550. Frigidaire with manual cleaning. Will never buy another Maytag appliance or a self cleaning oven again. If the self cleaning feature has the potential to fry the controls, why would they offer such a feature, or why couldnt they warn one of the potential failure.

Well, my washer is 2 years old, yes thats right - 2 years old. And it only goes to the wash cycle, washes once and stops, wont complete a full cycle. Yes, the brand with the commercial with the repairman just sitting around because their products are so great you never have to work on them. Yeah right. And Ive seen videos on YouTube on the problem with the Maytags. So Maytag may want to look into it!

We are a family of nine so I wash a lot of laundry. We bought this washing machine a month ago and hoped it would perform like our prior one. The problems are many. It is too smart for its own good- it requires a cleaning after every 30 washes but gives you zero warning beforehand so you will already have the clothes in and started the cycle when it will stop the cycle saying it needs cleaned. There is nothing you can do to override the cleaning cycle, so you are forced to remove your sopping wet clothes and run the cleaning cycle- wasting time and money on precious water! It also wants you to use its specialty affresh to clean it with, adding cost we hadnt planned on. Then you cant tell when to put the clothes in as it tells you to start the washer and then add the clothes, but if you put the clothes in first sometimes it wont start because it wont sense properly, and if you start it without the clothes. Then when you stop to add the clothes it wont start it with the clothes in it- which way does the machine want it?! So it is a guessing game as if the washing cycle will even start. And the washer wont hold as many clothes as our last one did. If there are too many clothes, the cycle will stop and it will refuse to wash until some are removed. Whenever there is a problem starting, which in one month has been four times now for us, it is a huge guessing game as to what is wrong for why it wont start. I dont need this kind of frustration! Further, the locking mechanism in the washer is plastic, and I know from experience that plastic parts will be the first to break. Had I realized this before purchasing, I would have looked for a metal locking device. My guess is when it does break, the whole washer will break. Also, from day one, it has made a sound that Im not sure is normal. It sounds almost like grinding gears every time each various phase starts or stops (washing, rinsing, draining, etc.). I sincerely hope this isnt a manufacturer defect as we didnt buy the extended warranty. We researched this model before buying and many were happy with it but I hate this washer! I loved my last Samsung washer but it rusted all over after just five and a half years even though it still worked great, so I didnt want to buy Samsung again so we took a chance with this Maytag. I am regretting this purchase. I consider myself to be a person easy to please. I want a washer that works that wont rust that you can put a ton of clothes in and throw it in the wash and forget about it. I dont want all this high-tech sensing stuff that just messes up and is highly inaccurate in what it senses! Why cant companies offer a simple, high quality product anymore that works, without the added costly features?! The model number is: MVW6230HW0. Avoid this model number.

I am, was, a loyal Maytag owner. The Bravos design, center hub, catches the clothes and rips the material. Customer service will only state damaged material is not warrantied. So I now have a washer that in addition to washing clothes rips them.

I purchased a Maytag 4-door model, a little over three years ago. A little over a year ago, I noticed small puddles of water around the bottom of my refrigerator on the floor. I blamed the dog for having accidents and shrugged it off. Well, after months of putting up with this I came to the realization that it wasnt my dog, so I started looking for leaks on the seal, etc. Thats when I realized that the entire floor of the freezer was one solid block of ice! So, I looked online for people that might be having the same problem. Sure enough, there are A LOT of us!!! Now to add insult to injury, I have to have a MAYTAG certified repairman come and look at what needs to be done! He only charges $85.00 just to come to my house!!!! Thanks MAYTAG, I spend $2500.00 for a refrigerator thats obviously defective, and still have to pay more to have it repaired!!!

I purchased a Maytag Bravo XL from Lowes. Ive had nothing but trouble with it since day 1. I called Lowes and they said the hose that was placed on it was the wrong hose because I cannot use the the BULKY Cycle. Its easily to off balance and shakes the house. Im continuously having to restart it, it just stops and blinks without any codes showing, on all cycles. I paid $1,000.00 for this washer and will not purchase another Washer with sensors. The life span of the digital washers without agitators are maybe up to 3 years, if that. My last washer was a Whirlpool Cabrio Top Loader and it did the same thing. No More for this mom of three children, the older generation of Washers lasted TEN years or more!!!

The washer is so loud it can be heard all over my home (my home is 2700 sq.). It sounds like metal to metal grinding. I was told thats how the run and the first bit of water isnt enough to even wet the clothes. Id never buy another one (even though this is my 3rd Maytag washer. Im 78 yrs.old).

Purchased a Maytag range with Aqualift technology in 2013 thinking it was a good brand and *happy* to find a new way to self-clean my oven. This turns out to be nothing but a joke and I am not *happy* with it. After following directions to the letter, there is some loosening of anything on the floor of the oven, but the sides and top are slowly being coated with more and more grease. Ive spent way too much time with my head in the oven trying to scrub stuff without using a heavy duty cleaner but feel I now need to resort to Easy Off as there is no other way to get it clean. I also dont understand why they tell you to remove the racks since there obviously isnt enough going on to even clean the oven... How would the racks be damaged? And now I believe there is a problem with the Dual Choice element where Im not able to turn the temperature down. Even turned back to the low setting, the pan cooks away like its on high. I have to keep turning it off and then back on in an attempt to find something similar to medium or low heat. Im so very disappointed in Maytag and feel this method of oven cleaning should never have been put on the market. Its a scam!

I am at my wits end, as I try to get some satisfaction for the fact that this stoves cleaning system does not work! We purchased this stove at Home Depot in Hadley Massachusetts on February 2, 2014, and it was installed in a seasonal cottage that we were having renovated. When we arrived at our cottage in May, I was delighted with the stove. The cook top performed well and the oven size was great. During the summer, we tend to grill outside so the oven didn’t get much use, but it perform perfectly every time I used it. I always remove any debris that may have spilled immediately, and didn’t see any need to user the AQUA Clean feature until we were getting ready to leave in October. When I ran the cleaning system as recommended in the manual, there was a stain on the bottom of the oven. I then ran it eight (8) more times with the same result.I called the service number and they scheduled a service technician to come for a visit. He said that the stove was working the way it was designed to and unfortunately since it really didn’t get hot enough to do the job, the stain (and with more use, more stains) would remain. He also noted that should I try oven cleaning products, my warranty would be voided. This was not the answer I was hoping for, but since his visit was on the day before we were heading South for the winter there was not much I could do.Have called the service number several time since then, asking what could be done to rectify this problem with no positive responses. One did say that they could send the service tech again and went so far as to schedule an appointment for January, which she suggested I postpone with the technician until we return in May. The reasoning being is that since the warranty is only for a year, and the cottage won’t be opened until May, the fact that the original appointment was within the warranty period would cover the cost of the visit. When the technician called a few days later, the scheduler said that it made no since to go again, unless Maytag came out with a fix for the cleaning system. Since it’s not broken, but just does not work. I again spoke with a service rep and asked if anything could be done or if I could speak to a supervisor, she said that one would call.. That was weeks ago and still no call.We purchased this stove with the hope that it would last for many years, especially since it is only used for five months of the year. Ease of cleaning the oven is important. Home Depot no longer sells this model, and after some searching the internet I have found that I am not alone with this issue. Apparently it is quite common. We will not be able to access the cabin until May 2015, but would appreciate anything you can do to expedite a replacement of this stove, with one that actually self-cleans or a refund.

My freezer has been leaking from the bottom for a few months and now the icemaker has quit working as well. The refrigerator has been purchased less than two years ago. The warranty is expired. I will not fix this refrigerator, as it is a gigantic piece of junk. However I would like to be compensated by Maytag at least 1/3 of the price so I can have it removed from my house before it creates more damage to my floors and subfloors.

We purchased this set 6 months ago. The store we purchased it from is unwilling to help us. Maytag insists there is nothing wrong with the washing machine. The machine doesnt clean the clothes. After a wash cycle there is pet fur and lint all over the clothes, even after it comes out of the dryer. The clothes are all twisted in tight knots when the load is done. The washing Machine doesnt dispense enough water to wash. I have taken clothes out of the washer and the items are dry in spots, most times you can smell the mustiness of a dish towel after its been washed.I used the steam clean dryer to fresh in up the curtains and the panels came out different lengths. Not eager to try that feature again. This is our 2nd dryer set purchase, the last set was 10 yrs old. I couldnt find anyone willing to repair it. I was told they dont make machines like they used to and they are all designed to last 10 yrs and you’re lucky if it lasts 15 yrs. Yes, we contacted Maytag and yes, like the many other folks who have shared their stories we also got the run around. Sad to say we are going to do our research and will be looking for a new machine. Im going to shamefully donate the set to a charitable organization and use the receipt as a tax write off. IF you’re doing your research, DO NOT BUY A MAYTAG.

After writing a polite but stern complaint to several of the executives at Maytag and Whirlpool we got a call from their executive assistant. She arranged to have a technician come out to our house and assess the installation. He found nothing wrong and Maytag replaced the control panel for free. The technician has seen numerous faulty electronic control panels, and not just with Maytag. He would not recommend a preferred make or model. He longed for the old mechanical timer switches, which we could no longer find in the newer models. With enough customer complaints maybe they will do something about the electronic control panel in the future.

I have had it since 2011 and still works as good as it did back then. I love it. Hope it helps people decide when they go shopping for a dryer. I have a dog so I have to keep her clean so I wash a lot of her bedding and she sheds a lot. She also sleeps on the with me so that other bedding that I put for her on my bed between her clothes and mine which I do separate. The dryer works a lot and it is still going strong.

I have been on the chatline with Maytag customer service for two days, trying to enforce my warranty, which expires next week. My washer flooded my kitchen over the weekend, and I contacted Maytag to schedule the repair under the warranty. First, the woman, Aisha, looked up my registration, and confirmed that I was who I said I was, that my address and phone number had not changed, and told me that according to the records, the washer was purchased on 2/7/2011. Whats the problem? First, they wanted the model and serial numbers. I realized that this is important information in determining what machine needs what repairs, except there was not one sticker anywhere on my washer! Aisha said that the technician would not perform the repair, if the manufacturer did not install the model information properly on the machine. As if I had any control over the placement, or lack thereof, of proper ID for the washer. This was followed by a request for proof of purchase. I explained that I moved, and misplaced it, but I would have it emailed to me from the original purchaser. I was told that unless she could verify the proof of purchase, and the date of purchase, she could not schedule the repair under the warranty. This is despite the fact that not 5 minutes ago, she had just read this information from her computer! I asked her why would I register someone elses washer under my name and address? She didnt care. I told her I would have the receipt emailed the next day, and she stated that regardless of the date I requested, and scheduled the repair, if the actual repair took place after the expiration date of the warranty, it still would not be covered! I told her that makes no sense. I have no control over your scheduling issues. If you cant honor the warranty if the repair is made after the expiration date, then I need a date prior to that. I am entitled to the terms of the warranty, and intend to use them. Aisha said again that, without proper proof of purchase and purchase date, without proper tags on the washer, and if the repair takes after the expiration date, it would not be covered. I disconnected from her, and reconnected with another rep, who told me that some of the information Aisha gave was incorrect. I can schedule the repair, get the receipt and email it, or submit it through the chat, and regardless of when the repair was actually done, the warranty would still be honored. This person couldnt be sure what effect the lack of proper tags would have on that. My third re-entry into the chat was no better. I located a copy of the receipt in my email, and contacted the chat again. An almost amazing thing happened! This woman again confirmed all of the information Aisha recited last night, and was prepared to schedule the repair, without even asking about proof of purchase. This woman, Jennifer, was willing to schedule the repair, verify that it would be covered under the warranty, even if it was after the expiration date, because I had called and arranged the appointment before the expiration date, and she was willing to have the missing manufacture tags replaced. I had to ask her three times to review the email, and confirm that I had the correct receipt for the technician. I asked if the technician in the course of repairing the washer, had to remove the drainage hose, could he either replace it with a longer one, or add an extension, because according to Lowes at the time of installation, the hose they installed was supplied by the manufacturer, not them. Jennifer stated that since he was only there to repair the leak, and installation is not covered under the warranty, I would have to pay for him to replace the wrong hose, with the correct hose myself, even if he removes it! I told her that she needed to ensure that the technician absolutely did not remove the drainage hose from the back of the washer during his repair, because if he removes a part that is obviously the wrong part, and then replaces the wrong part after his repair, I would file a complaint every single place I possibly could. Why would a repair technician remove a part, determine that it is the wrong part, and then put it back! That is like a mechanic repairing the axle of a car, and discovering the brakes are bad, but since he is only there to repair the axle, he replaces the bad brakes after fixing the axle! He was going to be able to replace the missing manufacturer tags, though! This entire process took at least 3 hours and two days. To date, Maytag/Whirlpool is absolutely the worst company I have had to deal with, right after Sears, and ahead of AT&T. The consequences are that so far, Maytag refuses to have the technician replace the wrong hose with the correct hose, if he removes it in the course of repairing my washer.

I live in Southern Indiana and bought my appliance from Charlie Wilsons for 25 years. 3 years ago my Whirlpool washer quit filling up to full level. I decided to move it over and use for my car and pet towels. When I bought my hose in March 1999 every appliance was Whirlpool washer, dryer, refrigerator, stove, dishwasher. GE is made in Louisville, KY but I dislike the union.Anyway I bought a Maytag model MVWC415EW1 June 2017. Recently it started making a grinding noise when going in spin cycle, wadding cloths up and leaking black water on basement floor. Called repair shop out. I just do not have the time to repair stuff anymore. They came out $80.00 service call and tell me at least $300.00 to repair. Wait a minute. $500.00 to buy a new one over $300.00 to repair. Guess what I did? I called Maytag and complained. CASE NUMBER **. They reviewed and denied. Not a problem. I said, I guess you do not need me as a customer anymore.I have twenty year old Whirlpool washer and dryer still running, I have replaced my refrigerator (Old one in garage still running a colder than new fridge and day of the week). Bought Amana=Whirlpool and it has quit and replaced with a Whirlpool July 2019. Nothing is built like it used to be BUT we still pay as much if not more. Off I go to Charlie Wilsons to buy a $1000.00 Speed Queen washer with 7 years parts and labor warranty. Had to order it but old washer still running just not going to full mark.

We purchased the Maytag over the range microwave December 2014. Three months after installing it the door cracked. Maytag did replace the door and the repairman thought it might be due to the heat from the stove (huh, it was designed to go over the stove, where there will be heat). Now, six months after that, the layers of plastic on the door are separating and the piece around the control panel is cracked. Maytag agreed to replace the control panel but refuse to replace the door as it is only cosmetic (their words). So much for paying a little extra for what we thought would be a quality product. It seems to me that if something was made to go over the stove, it should be made to withstand the heat.

I bought a Maytag washer (Centennial) because of its reputation. I didnt even realize this site was out here and would have made another selection had I known. I bought the washer on June 7th of 2011. On June 15, 2012, the washer just quit working. I called Maytag. They said since the warranty was over that I had to pay a technician to come out and it would cost $129. I was upset but I had to have a washer so I scheduled it. The tech came out and said the motherboard was bad. He said that this has been a common problem with this machine and that Maytag should actually recall the part. The replacement part was much better. He suggested I call and complain. The part was $180. He said that Maytag may reimburse me because it was so close to the warranty cut off. I called Maytag to explain the situation, and what do you think their response was? Since you already paid for it, there isnt anything we can do. Nice! What a joke. I will never buy another product from them and neither should anyone else.

We purchased at Home Depot on 5/12/2012 a Maytag dishwasher model MDBH979SAM. The following November it started not working correctly. We had to fiddle with the cancel button to get it to work at all. It just kept on getting worst to where it would not function at all. We called Maytag service. They set up a service call with a local warranty service provider who ordered a control board and a week later came and installed. No charges at this point. Now, here at the end of August 2013, out of warranty, it is doing the same thing! I just called Maytag customer service in Tennessee and was told they are so sorry but would sell me a one year service contract. This I immediately refused. I told the person I was talking to that I had seen this website and was aware that hundreds were having the same issues and that I knew first hand that they were doing nothing about it! I informed this person I will be in contact with my home states Attorney General’s Office Consumer Fraud Division and would ask for any assistance from them available. This person then offered to replace the part at no charge, but I would have to pay for the service people to come and determine the problem (real hard to figure out that it is the control board again, same as everyone else) and then pay to have them come and install it after they order and receive it! The service order left by the tech when he replaced the first board showed a $74 fee that was covered by the warranty. So from this I have determined that it will end up costing me $150 for this repair. I also realize this repair may last six months to a year if I am lucky! Needless to say I refused this last offer too. I will have to wait to hear from our Attorney Generals office. How can any reputable business do this?

I purchased a Maytag Bravos washer in 2009. I have had nothing but problems. Since, it seems that this washer was never tested nor perfected but just put on the market to sell to us, the consumers, the company does not care that this washer breaks down constantly. First the pump had to be replaced, then the tub was replaced. These were nothing compared to coins falling through to get caught in the pump and cause the washer not to drain. When I bought my washer, I also purchased an extended warranty not knowing that if the washer were to breakdown to many times, Maytag would refuse to repair under the service plan that I purchased because now they are telling me that by letting the coins fall through is abuse of the washer. Really so what they are saying is accidents will not be covered, I thought thats why we purchase insurance.Thank You, Maytag. I will never buy your product again.

Oven racks falling down and theres appears to be no solution because the interior liner of the oven has warped. The 3rd party repair guys tell me the interior liner needs to be replaced, its not worth the repair cost, Im better off shopping for a new set. Its so unfortunately that this happened (we moved into this house with existing appliances that we cannot use...) and it seems to be a common problem, yet Maytag claims they have NOT received any complaints about this.

We purchase a matching Maytag washer and dryer set and within the first three months our washer began to give us error codes and would not wash our clothes completely on any cycle. It was repaired and we began to have the same issues within the next couple of months. This all happened within the first year. We called customer service about extending our service warranty due to the multiple malfunctions of this washer. We were given the run around and, quite frankly, the attitude that this was not their problem. I WILL NOT BUY ANOTHER MAYTAG PRODUCT! Thank you customer service for ensuring that I will not be a repeat customer!

I purchased Maytag fridge a year ago and it has been a nightmare. The freezer doesnt freeze items. the drawers were all damaged upon receiving. I have contacted Maytag for more than 10 times and 5 techs came that I paid 125 each visit to fix the fridge because I didnt purchase the warranty thinking it was a good product . It is not! They dont stand behind their word. They lie and they send unqualified techs the misdiagnose issue to collect service calls. Please avoid this brand by all cost. My experience is terrible and I never want to wish it on anyone.

I purchased my first Maytag dishwasher and it was recalled as being a fire hazard. I was offered to have it repaired or pay for an upgrade (approximately $200). I chose to pay and upgrade because I dont want a fire hazard in my home. After my paid replacement, I received a recall on the new dishwasher regarding the same issue (different model) and I chose once again to pay and upgrade (thinking that if I spent $700, I wouldnt have a problem). In less than two months of installation, the dishwasher died in the middle of a cycle. Filled with water, I bailed it out and called Maytag. I told them that I wanted a new one and they told me that I was past the replacement period. They sent a service man out and he stated that it was a problem with model # MDB7709AWB2 and serial # F03002958. He said that it was easy to fix and said he had done it several times. So now, within less than 1 month before my warranty is expired, the dishwasher did the same thing--it died in the middle of the cycle and wont turn on. I called Maytag and they told me that they would send out a third party repair company (JD Appliance) but I would have to wait for four days. I contacted Maytag and said that I was concerned about the dishwasher breaking down again for the same problem (bi metal unit blew). This is the second time it happened. Jeremy, the repair man, said that the first replacement was not installed properly and they should have replaced the entire unit. He stated that it was a common problem with that model, as did the first repairman in Dec 2010. When I spoke to a supervisor named Kia at 800-344-1274, she stated that they had no known issues with this model. I said that it was not what the repairman told me as well as the Maytag dispatcher. They both said that the heat sensor (Bi Metal Thermal Unit Part No. W10258275) goes up and has to be replaced because it is overly sensitive. If you are out of warranty, it costs around $200 to have it fixed. I told Kia and she said that it was not documented in her file, therefore, it never happened. I want to know my consumer rights to address this issue. I have paid for (on 3 occasions) a new dishwasher and have continuous issues that cost me money. I want an assurance like an extended warranty, free of charge, for the dishwasher that has already been repaired twice for the same exact problem. I have the original part that was improperly replaced to prove that it wasnt replaced to specifications, therefore, blowing it again. I was told by Kia that Maytag does not compensate or replace their products unless deemed not repairable by the technician. It doesnt matter how many time the same problem occurs. I would appreciate your attention to this matter.

We too were having a water leak from the French door freezer and a sheet of ice under the freezer drawer. The repairman came and told us that it was a common problem with the French Door fridge and an easy fix. Maytag has a new P type defrost hose that doesnt freeze up. He changed the part, $149.75 bill, and no more problem. Should Maytag have let consumers know this was a part that was failing? Yes, definitely. But at least the fix was reasonably cheap.

I purchased this new Maytag washer (Model # MVWC300XW, Serial # 12621033) from Hahn Appliance Warehouse in Oklahoma City, OK 73107 on November 23, 2011. It is less than six months old, and the transmission has gone out. Hahn advised me that they had to go through Maytag Service, and they would only replace the part. I contacted Maytag/Whirlpool Service Corp. directly and spoke with a manager named David, who informed me he was sorry but would not authorize a refund or exchange for a better product because this was the first service call. I am very dissatisfied with this product and with the service standards that Whirlpool/Maytag offers on their products. If I were to sell a product that I knew has had numerous complaints, I would pull that product from my line offering and make either a full refund or replace with a higher level service product.

We bought a Maytag Dishwasher Model # MDB4709AWW4 about 2 years ago. Complete piece of junk. Just spent $350 on a new control panel. We called Maytag and they told us that our model wasnt under the recall for this issue. The old belief about the Maytag repairman not being busy is a lie. Avoid their products. They are poor quality.

Like many others Ive read about online, our Maytag fridge model MFI2269VEW5 with bottom mount freezer has ice forming at the bottom of the freezer compartment. The ice then melts and runs onto the kitchen floor. At this point, I am able to prevent this leakage problem by removing the 1/2-inch layer of ice that builds up about once a week. Using a stiff plastic spatula, I am sometimes able to remove the ice in one large sheet but usually it breaks up and has to be removed in pieces. I have seen several videos online showing how this problem can be fixed but as a pensioner with limited income, I am sure the expense of a repairman would be prohibitive. I could likely make the suggested repairs myself but because of a knee replacement, I am not able to kneel for any length of time so that is out of the question. Besides, when we purchased this fridge 3 years ago, we expected it to run trouble free for the rest of our days. This is obviously a design problem and Maytag should be covering the cost for all repairs. However, it is a sad reality that Maytag and their owner, the Whirlpool Corporation is only interested in making a profit to satisfy their stock holders. They apparently only pay lip service to making quality products that last and customer satisfaction seems to be a thing of the past.

I purchased this washer January 2020. Bravos XL model# MVWB830DW5 is the worst washing machine ever. Does not clean your clothes, leaves soap residue on your clothes. Clothes aren’t fully submerged in water for the wash or rinse cycles. Do not waste your money. You will be highly disappointed.

My husband and I bought a Bravo XL washer in the fall of 2015. I certainly wish we had read the reviews on this site of this product. We would have saved ourselves a lot of money and grief. This machine does not clean clothes and actually damages them during the spin cycle as reported by others. This low water no agitator technology does not work on a top loader. Stuff doesnt come clean! Im not sure what we are going to do but we learned a valuable lesson the hard way. We purchased this machine in September of 2015 and are unhappy with it!

Im living in a shop lot area and its near a university school. It has different laundromat stores here, and the cheapest is the one who have Maytag washers. So Ive been going there to wash clothes and as time passes, I noticed that the clothes have been getting stains after washing and these stains cannot be removed easily. Ive read reviews about clothes getting stained using Maytag washers and I cant believe that it happened to me. I dont know whats with Maytag that makes the clothes dirty/stained. I went to other laundromat stores that are not using Maytag washers. Its quite expensive, but it really makes your clothes clean.

I have only had this machine for 2 weeks after having a Maytag since 1994. Even broken, my old machine was far superior to this one, a Maytag Bravos. Fortunately, the salesman noted that I wouldnt be happy with this machine but, thanks to a government mandate, all new machines behave in a similar manner to save water and energy. This agitator-less machine neither washes nor rinses the clothes/bedding/towels properly. It takes four times as long to wash the items but doesnt get them nearly as clean. Today, I put 2 pairs of shorts, 2 T-shirts and a standard bed-sized mattress cover in to wash. The mattress cover never even got thoroughly wet even though I used the deep wash and extra rinse settings. Last week I put sheets in the sheet setting only to have them come out totally wrinkled and stiff as a board with soap even though I used the recommended amount of detergent. This is a disaster. Shame on Whirlpool/Maytag and the U.S. Govt. A river and a flat rock would work better!

We received our new Maytag French door refrigerator today via delivery and got everything set up and magnets stick to the front. The last I checked magnets should not stick to stainless steel. So I called the Menards where we purchased the refrigerator almost 2 1/2 weeks ago and the store manager said there was metal liner under the stainless steel and states this on the technical specifications. And everywhere I went to look under the technical specifications NOWHERE does it state there is a metal liner underneath and even if there was the top is stainless steel regardless so why would magnets stick to it. I paid for a Maytag and basically got a cheap piece of crap Frigidaire or Whirlpool and paid extra for Maytag to stick a Maytag label on it. What a joke. If I have any other problems I will personally deliver this refrigerator to Maytag/whirlpool corporate and put it on the front step. I am VERY ANGRY!!

I purchased this dishwasher from Sears in July of 2013. Barely 3 years ago. The last few months the controls have been acting odd. The control lock would automatically just turn on at odd times. Yesterday when I hit normal cycle it went to a different cycle and had many other options lit. It would not start. Finally it went dark, no lights, no nothing. I see many people have had these types of issues with this type of Maytag dishwasher. Disappointing. A dishwasher should last longer than 3 years. Sears said they would send a repairman out but it would have been minimum $200 after it was all said and done. Id rather own a non-Maytag dishwasher so we went and bought a different brand.

Had a Maytag Dishwasher that was recalled in 2007 model # DWU9962AAE. I was sent a notice of recall and when I contacted the Maytag staff in the Recall department said that they were sending out a replacement as the unit. Mine was being recalled due to defects in the heater element, which could cause electrical failure and fire. I was pleased they were offering to replace the unit, and within a week or so, a new unit was delivered. This is where the troubles began... the delivery/install person from a local retailer, complained the entire time about having to do this job, was ill-equipped to perform the install, twice he thought he would have to stop as he did not have the correct tools he shared with me. I felt this was odd, if this is the job he did all the time? I asked for a bill of sale or something that would show that this unit had a warranty, and date of install. I was told that in these cases, the local retailer that is contracted to install takes care of all that. I did get the Dishwasher use and care guide, and it seemed like new unit. I had never had a recalled unit of a major appliance. Also since Maytag had my address, phone and email information as they set the install up. I believed the installer. Fast forward to about 2009 and the control panel on the door starts to lose cycles. I decided that since it was just me using the unit and the cycles I used most worked I would not bother with the repair.Fast forward to late October of this year 2015. The dishwasher Maytag model # MDB9601AWW finally does not turn on any longer... I call Sears to have an estimate for repair of the circuit board in the door. I give Sears the model and serial number... and schedule an appointment. The repairman gives me a cost of roughly $600 to replace the circuit board in the door! I tell him no thanks pay $ 59.00 and decide I will buy a new unit... I review many sources such as consumer reports, where it becomes evident that Maytag as a brand is not very reliable. At that point I decide to call Maytag and speak to them about my issues. Two dishwashers in very short order have issues. Also my new unit only had a one year warranty.So much to my surprise when I called Maytag I was informed they did not have any records of my contact information at my current address..? And worse there was a recall on my current dishwasher back in 2010! I was never informed of this, and had used a potentially hazardous appliance for 5 years with no knowledge of this! How could that be though since I was given my current unit by them in 2007. I was very unhappy at this point.... but my disappointment with Maytag was about to deepen.I was also not happy with Sears Home Repair.... They are informed about all product recalls, and had my model and serial number. When those were entered into their computers when I made the appointment and again when the repairman came out and captured that information on my dishwasher himself that should have alerted him to the recall. Not an opportunity to sell me a $ 600 repair that did not even address the defect for the which the recall was issued.So I am now routed to the Maytag recall department.... where all they offer me is a $ 150 coupon for an expensive Maytag dishwasher? So after explaining my situation... and asking the woman I was on the phone with If she would invest $400 or 500 more dollars in Maytag dishwashers, given my experience with 3 failures of their products in two separate units that were not that old? She said she understood. She arranged for her manager Carol to call me the next day at 9:00 am PST. The call never came, and two hours later when I called in they tried to tell me it would be another 24-48 hours before she could return my call? I was now very unhappy. I asked to speak with her supervisor Tim. He too was unavailable, finally after a very long time waiting on hold. I was connected with Amber. I explained again my issues and told Amber that I would like another Maytag Dishwasher to be offered to me..... as this was a very unique set of circumstances... She was willing to let me write letters like this and contact the Consumer Products Safety Commission and lodge a complaint. I am waiting to be contacted by the manager that handles recalls from Maytag. She alleged that they CPSC does not allow the Mfg to assign specific compensation to individuals. That is true....when they are only subject to one failure as part of the recall.... according to the woman I spoke with at the CPSC. However I had not only that complaint; but the circuit board issue and as goodwill gesture to any consumer they (CPSC) have no jurisdiction.... and Maytag could do as they wish. However I doubt anyone but Amber a low level manager, who took it upon herself to make this decision on her own, without even punting to her boss Tim when I shared my story. I just this last weekend bought a new Bosch dishwasher.... and would caution anyone who was considering the purchase of any Maytag appliance of any kind to use my experience as a cautionary tale.

Belt broke in inside under tub after 13 months $150. Now another year and I am getting an error message F51 and it stops washing. Im done. Old Maytag lasted 14 years. This is done in 2. Im not paying any more to have it fixed for whatever F51 is. Im cutting my losses now. Hate this machine the way it washes anyway. Always feel like its gonna take off for Mars to join Matt Damon. HA. I try to laugh to stop being mad. Dont buy these. It gets no stars. And after reading other reviews, it deserves none. Shame on this company! Ugh, its making me put a star rating. But I say none.

Maytag French door Bottom Mount Model # MFT2976AEW02 - Purchased this model refrigerator in late 2013. Had minor problems with ice maker for last 6 months, not have freezer problems, as the bottom freezer is not keeping food frozen. Called repairman today. He ran 64 checks on refrigerator, said to keep eye on problem and he will re check in 24 hours. Called private company, Maytag in Latrobe. They referred us to the Maytag repairman. We will keep you posted. We moved all of our frozen food to a downstairs older freezer for safekeeping. Keep checking, we will update.

In 2016 I purchased a matching Maytag washer and dryer. The reason why I purchased it because I was in a house and I no longer had a washer and dryer and I refuse to go to a laundry mat at the city to go to Nebraska Furniture Mart and it was a number of different washer and dryer combinations available. I had previously own a Samsung matching washer and dryer and it worked fine, my Maytag has dame of the same features and works great.

I bought model MDBM601AWB3 in October of 2009. The control panel and wiring harness burned in August of 2011 after, at the most, running twice a week. I called customer service and talked to numerous people. All said, Too bad, out of warranty. I did a quick Google and learned it is a common problem and even a fire hazard with Maytag dishwashers. My wife, who was being treated for lung cancer at the time and was very emotional, got a hold of someone in corporate and literally cried that we could not afford the $600 to fix a problem they knew it had when they sold it to us. They relented and agreed to pay for parts; we pay labor. Today, 1/10/13, the control panel is dead again. I suspect it is the same problem as all they did was replace the panel and wires. This machine has obvious dangerous design flaws that they were aware of. I find it sad that a company can screw people like this and get away with it. What recourse do we have now?

I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 2000 Series. I have had Lowes to my home 2 times since it was delivered because it shimmies across the floor. I am very upset with the purchase of the Maytag front load washer. If you could please get back to me on what can be done. I would like for a representative to contact me and come and look at the situation.

Bought a Maytag HE top load washing machine (Model MVWB765FW) in Jan of 2019. As I write this the repairman is banging away on the machine to replace the gearbox that had gone bad. This is the second time a repairman has been out to work on the machine. The first time was to replace a bad water pump, which was when the machine was about six months old. Maytag would have you believe that Power and Durability Come Standard. So too, apparently, are visits from the repairman. To its credit it does a good job cleaning clothes - when its working. If youre going to buy this machine, I recommend purchasing an extended warranty - youre going to need it.

I bought the matching Bravos washer and dryer 4 years ago. I always bought Kenmore appliances but decided, based on the then reviews, that I would upgrade to Maytag. Biggest mistake I have made! I am a very tolerant person always looking for the best in anything. But I have to say, I hate both the washer and dryer. My clothes are faded, they shrink in the dryer even on delicate. I really cant say anything good about them. Today I washed 2 twin sheets, one king top sheet, and one very thin blanket. When I opened the washer, one twin sheet was on top and not even wet. So now I get to run another load and have to wait to remake my bed. When I have washed rugs on bulky, they are filled with soap when finished. Half the time, it doesnt spin out the water and I run a second and third spin cycle on a variety of items. I avoid doing laundry because it is so frustrating. I am retired so I cant afford to replace them. I just dont want anyone else to suffer the same frustrations!

I bought a Maytag laundry set (washer and dryer, models MVWC565FW and MEDC555DW, respectively), and I concur with the fact that this is the WORST laundry set I have ever owned. The clothes came out of the washer extremely dry and did not come out as clean as expected. In addition, clothes came out with strange spots, especially the dark ones. Now, we wash our dark clothes with fear of damage them. The dryer is also pathetic. I put in a normal load on high for 60 minutes, and theyre still very damp. Sometimes I have to repeat the cycle 2 or 3 times. When I compare it with my old laundry set, this is extremely disappointing. And to make things worse, the customer service department doesnt answer you. I sent them a mail, on February 2018, and a month and a half later, I havent heard back from them.

I bought this Centennial washer about 7 weeks ago and it has worked right for 4 of those weeks. The washer wouldnt spin the clothes and they came out soaked. Service guy came out and said it was the computer panel and he didnt have one. So I waited over a week for another service call. He put that one and said that now the transmission was shot and he didnt have one, another wait. This is a piece of junk. Do not buy Maytag or Whirlpool products. I had a Maytag for 15 years and had one service call. They are not what they used to be.

I purchased a Maytag dishwasher on Oct. 12, 2013. The control panel failed in July 2013 and had to be replaced. I was unable to program a wash cycle and the lights would move all around the front. After the first failure, I was told that the control panel would only be covered for 3 months - the original purchase date for the washer, NOT the date of the NEW control panel. I was then talked into an extended service plan. Now, four months later, the control panel has failed again and I am unable to program a normal wash. A repair man is not scheduled to come for another 9 days. As a single homeowner, this product is not used even on a daily basis. I will never purchase another Maytag washer. They do not back their product with appropriate repairs.