Within 2 months of 1 year warranty running out, the control panel went wacky - does all kinds of weird things except work right. Called to see if there is any suggestions or work arounds and was told they would be glad to set up a service call for between $70 and $100, where they could tell me how much it would cost to fix. As with the other 100s of folks with the same problem, they basically said gee, you should have bought an extended warranty. If you have this many people with the same problem then it is Maytags problem, not the poor sucker consumer who got stuck with it. If you are considering this dishwasher, run, dont walk, as far from a Maytag or Westinghouse product as you can get. If anyone starts a class action suit against this product, please count us in!

The Maytag MGR5875QDW oven does not come up to temperature. It might start, but then it will give 2 dings and show a failure. I have called the 800 number in the manual. There’s no good help. I turned the power off and then on. It’s no help. This a pain in the rear end. That is a kind way of saying it. Home phone is **; cell phone number is **. Call me any time. Thank you. You do not want my wife to go on the internet!

Always have bought Maytag. 16 years on both washer and dryer. The newer models, which I dont have, locks the top of the washer after it starts. I would hate that. I dont care if they are stackable but I would want full size. I dont think I would pay extra for a front loader, but the only front loading washer I have ever owned is small and at our camp.

I bought the power wash Bravos XL... Bad. It does not rinse the clothes, leaves residue on dark clothes.. probably all clothes - cant tell on lighter colors. I dont recommend!!! Waste of money.

We purchased our Maytag fridge on May 13, 2013. On June 19, 2013, it stopped working. We called Home Depot where we bought the fridge and they told us that we would have to deal with Maytag. What a nightmare. The repair guy came out and ordered a compressor for the fridge. 2 days later, when the compressor came in, the repair guy told us that the fridge was unrepairable. Great, what was I supposed to do with this hunk of metal now? I called Home Depot back, and they ordered me a new fridge, added a five-year warranty for free, and the Store Manager even dropped off a small dorm size fridge for us till our new one came in. Yeah for Home Depot!!!! I would recommend no one ever buy a Maytag product again - what a piece of junk. Their customer service didnt even care; they had the same old story - We will get back with you in 72 hours. Maytag was good when it was built in the US; now its just more China Junk.

Both work good. Washer could be a little lower and it has quit rinsing and I cannot use it. But it is 9 years old, I think for their age they were a good buy. I plan to get the washer repaired because have been satisfied with how clean it gets my clothes and it washes pretty quick. I got the large capacity and with a very large load the washer gets them clean. The dryer is very good. It is just as good on a large load as small, dries quick. I would buy this type washer and dryer again and would definitely recommend it to folks. I have been very happy with this washer and dryer. The paint is coming off the washer where you put detergent and fabric softener in and it has rusted out some but it is getting a little age on it so this is expected. I like it, I can throw my comforter in and it gets it clean and the large loads always come out great. I think anyone who bought the set would be very happy with it. It is also quiet which I like.

We purchased the Bravos XL washer just over a year ago. It is being replaced 1/10/2017. Simply put this is the worst product I think I have ever encountered. Extremely noisy wash cycles leave residue on the clothes, clothes do not get wet in some spots. This washer is so noisy you can hear it from outside. What an embarrassment. You have to run the clothes twice first with detergent and again without detergent to remove the residue left over from the first wash cycle (not energy efficient at all). If I could give a minus score like minus 10 I would.

I bought this after having a Frigidaire for 40 years and was immediately disappointed upon installation. This OVEN, not a range, was smaller inside and a lot of new pans would not fit! I have replaced the burners and the bulb wiring several times. Would not buy another one!

We love our Maytag Dishwasher! It's very durable, doesn't use a lot of water and really gets our dishes exceptionally clean. The best part is that it sterilizes on the final cycle! We've long trusted any Maytag appliance in our families for generations.

I purchased Maytag fridge a year ago and it has been a nightmare. The freezer doesnt freeze items. the drawers were all damaged upon receiving. I have contacted Maytag for more than 10 times and 5 techs came that I paid 125 each visit to fix the fridge because I didnt purchase the warranty thinking it was a good product . It is not! They dont stand behind their word. They lie and they send unqualified techs the misdiagnose issue to collect service calls. Please avoid this brand by all cost. My experience is terrible and I never want to wish it on anyone.

I bought a new stainless steel Maytag refrigerator last year. It had a one-year warranty. Wouldnt you know, 14 months after my purchase, the icemaker stopped working. Did not take out the extended warranty, as I thought I had purchased a quality appliance. I contacted the store where I purchased it. Was told it would cost $150 to replace. I have a feeling this appliance wont last very long. Suffice it to say, I will never purchase another Maytag appliance.

We purchased a Maytag Washer and Dryer from The Home Depot in September of 2017. We did not purchase the extended warranty because of our confidence in the brand. Within less than a year, both appliances started making noises. By September of 2018, the washer sounded like it had a bag of mice squeaking inside every time we ran a load and had stopped spinning entirely. I called and spoke to a very kind lady who assured me that even if we were outside the one year manufacturers warranty, they would offer us the extended warranty without question because it was so close to the one year purchase. She took my credit card, we were charged for a five year plan and service was scheduled. After service, both units were still louder than I would prefer but the technician said it was common. Over the last few months, both have become louder and louder. Now the dryer shuts off and wont stay on. When I called back to schedule service again, the date of our purchase was all of a sudden in question. (I applied for the contract over the phone so THEIR rep entered the purchase date.) They are now telling us they will only honor the cost of parts and we are subject to pay for diagnostics and labor (which is the largest cost of repair). They are telling us our contract has to be cancelled and AFTER we receive and PAY FOR all but the parts, we can call and pay for a NEW contract. This has been the WORST appliance purchase we have EVER made and we have lost all confidence in the quality of Maytag/Whirlpool appliances. Both units have been VERY disappointing and we spent over $700 on each unit. NEVER AGAIN.

I purchased a Maytag electric slide in stove, in stainless steel. The aqua clean is a joke, ran it for three cycles after cooking one roast and it does not work. Then to add insult to injury I had to get on my knees using a turkey baster to remove what was left of the two cups of water. The finish on the front is coming off. Not at all what I expected from a 1500.00 range. Poor quality. Now there is the sound of a fan running and I am not using convection.

Purchased in 08 for a second home, we visit every other weekend mostly in summer. I have never been pleased with the set really. It takes too long to wash/dry, clothes get tangled, dryer goes off on first buzzer, wrinkled and now, the control panel has gone out on washer and they say it is approximately $500 to fix. I have probably used it 20 times a year. I have Maytag in Lex, which I have had for 15 years, that is 100% all the way around better.

A company who sells a washer that makes washcloths/towels smell musty as you take them clean from the drawer should be ashamed and refund everyones money!!! I have always love Maytag/Whirlpool products until this piece of trash washer. My husband, who is retired from Maytag, gets a very nice deal when buying their products under the VIP program. However, how nice a deal is it when you have musty/sour smelling towels after washing??? Ridiculous! Seems that when the washer went to no agitator and water/electricity saving they forgot what the purpose of a washing machine was. Im very upset and would NEVER recommend Whirlpool/Maytag products to ANYONE!

We purchased a Maytag front load washing machine and dryer about 5 years ago. The front load washer is completely full of mold even though I have always followed the directions of wiping it out after each wash, leaving the door cracked, washing the machine with Affresh and even trying bleach and vinegar rinses. When I called customer service they refused to do anything about it. Then the dryer stopped working after 5 years and we had to get it serviced. Now, the door has completely come apart, as in every little piece has come off the handle and surrounding door frame. I have never seen anything like this on the oldest of machines and I have taken care of these appliances. I will never buy another Maytag...

Purchased a Maytag front loader and matching dryer in Sears and have had nothing but problems with both since the beginning. Now that the warranty has run out we have even more problems and doing laundry has become stressful. Big lemons. Wish I had kept my Kenmore units. Now looking into reviews for other brands, may go back to the Kenmore brand too. NOTHING can be as bad as Maytag.

We purchased Maytag microwave (MMV4205DH1) less than two years ago. Within the first year, the microwave would not work and we would see an Open and Close Door message. We had it repaired and now 10 months later it is doing the same thing. The cost of repairs is high--the same as a new microwave. We have been inconvenienced throughout the holidays by our broken appliance. Disappointed.

We have had this washer for 1 year. I noticed right away my clothes would come out extremely wrinkled. Now not only are they wrinkled, they also smell musty. After researching I find others have the same issue, even finding a video of horrible mold under the drum. We called to have it serviced since we have a 5-year warranty. The service man recommended using Afresh. WELL, we do faithfully every month. He said they would not pay to have it cleaned, and even if he cleaned it, that the mold would come back. This to me is a major design flaw, one that could potentially make people sick. IF there is that much mold growing in the machine, with no way of cleaning it, and now the clothes are smelling, there is a HUGE issue!

Magtag Bravos Washer top load Model MVWX700XW1 - I purchased my washer in June 2011 with the understanding that this was the best washer for my money and needs. I have family of 4, and laundry is a continual cycle at our home. I had the washer delivered and installed by the store where it was purchased. I was pleased with the machine even though the clothes were extremely wrinkled after each cycle, but the salesman was kind enough to tell me this would be so. 21 months into use, I had a water leak from the internal cold water valve. It’s not covered by warranty; I had the valve replaced. Within 2 weeks, the machine would not spin out the clothes; if it did, they were still wet, or would stop mid-spin cycle and start rinsing again. It took 2 hours to wash a 37 minute hand washables load this past Saturday, 4/6/2013, not to mention the other 4 hours washing to regular loads just to get the machine to rinse and spin. The service technician has spent the past 2 days at my home trying to repair my machine to tell me today that it is not the lid lock, but the master control panel which is still not covered under the manufacturer’s warranty. To say the least, I now have to purchase a new washer as I have invested $250.00 for a valve and the control panel is $275.55 plus labor.This machine is the biggest waste of money that I have ever spent. I have been a loyal Whirlpool customer having owned two other Whirlpool machines, each lasting 17-18 years each. I do not abuse my appliances, overload or in any other manner try to destroy a machine for personal gain. I do, however, feel that Whirlpool/Maytag needs to recall these washers or cover the parts beyond what is written. I have read numerous accounts of these and similar issues by others, yet the company will not stand behind their appliances. Really!

I purchased my Bravos (ecoconserve) washing machine in 8/2013 from hhgreg. The problem I have is this grinding noise with the spin cycle. So I unplug the machine because the lock lid light is flashing and wont unlock unless I unplug the machine. I grew up on Maytag so that was the reason I purchased this machine but never again. I am so disappointed in this product. :(

The machine started having issues within a week of purchase. The current issue is, when running the clean cycle, the washer becomes stuck in a mode where it is constantly adding and duping water down the drain. First time it happened, I started the clean cycle before going to bed. In the morning the machine was still in the clean cycle. Running water in the tub and pumping back out down the drain. The water heater ran all night, as the washer was filling and draining the tub at the same time. Each time we attempt run the clean cycle, the washer locks up in this mode.This is the only issue I have had. Many people complain about wrinkled clothes and I agree. I take each garment out the washer and shake it out before putting it in the dryer, this makes a huge difference. Just remember, this is not your mothers washer. It does a great job at cleaning the clothes and saves many gallons of water a month.

I bought Washer and Dryer Pair new less than 2 years ago. Within 6 months of purchase, the bearing went - warranty. Then 1 week before one year old, bearing went again. I contacted Maytag. They told me it was my problem and I should have bought extended warranty. Lemon law should apply and I asked about appeal process and was told that there is no such thing. Now, the washer is needing a new pump and it is not even 2 years old!

My family purchased a New Maytag Washer and dryer about 1 1/2 years ago! Thinking that the name was far more Superior than anything we could afford! What a piece of junk! The washer is nothing but flashing codes! Unlevel this and always stopping and starting over with a wash, when in fact it doesnt shake and bounce itself into the middle of the floor! As best as I can describe, it literally needs Hurricane straps to hold it down! You can never wash a full load because it cant handle it! Now! Onto the pathetic dryer! Several weeks after they were installed was the first scenario with the dryer! We had a representative that does work for Maytag warranty to come and work on it, after telling me over the phone that if in fact the lint trap had lint in it, that I would have to pay the service call! Funny!! So after diagnosis he said the belt broke that runs the exhaust fan! He said it was fixed and went on his merry way! Several months down the road! Same routine! Broken belt that runs the exhaust fan! And once again several more months down the road! Guess what!!! Yep!! Broken belt that runs the exhaust fan!!! So now here we are! I am now into the extended warranty that I purchased from the furniture store which was almost an additional $250.00! And voila!!! Its broken again! So being the fed up person that knows what the answer is going to be, I take the front off the dryer like I have seen done so many times before!!! And what to my surprise do I find?? Another Broken Belt!!! So I am wondering!! Why so many broken belts! So I take my flashlight and look at the motor and housing that holds the exhaust fan and I notice that in fact the housing that holds the exhaust fan is BROKEN! Therefore, this is the cause for so many broken belts!!! Well, who should be responsible??? I contacted the extended warranty people! What a waste of time! After setting an appointment for Sears to come work on the dryer and after explaining on several Recorded Phone conversations what has taken place! The service man comes to my home and not even 1 minute after entering tells me that he cant work on it because I have self diagnosed my dryer! What was the purpose in me explaining to them beforehand what I found??? Why didnt they mention then that I should not have taken it apart or hey put the front back on!!! Now after causing a ruckus with the furniture company that I have spent well over $50000 with!! They want to supply me with a 1 time Customer Courtesy!!! Of repairing the dryer!!! Oh did I mention that I am a Professional Diesel Mechanic for a major Trucking Company that is far more capable of diagnosing something like this than evidently the person they sent the first 3 times!! NEVER AND I REPEAT, NEVER BUY ANYTHING MAYTAG!!!

Worst brand ever. They both broke at the same time. Spend too much money. Never buying these brand again. Maytag sucks. Dont buy Maytag washers or dryers.

After owning my refrigerator for about six months, it started to reek, the smell permeating all of the food in the fridge. After cleaning and disinfecting the fridge and throwing out all of the food I found that the smell was just as bad as before. When I checked online I found that Maytag owners have been complaining about the smell for over a decade now. It is caused by a poorly installed drain pan. The fridges design directs air flow so that the smell enters the fridge and distributes it evenly throughout the fridge.

The washer is designed to use low amounts of water. The top is glass so you can watch what is or is not happening. The manual states there should be clothes above the water after filling. However after the wash cycle with a full or even half full washer, there is still some dry clothes above the water. As a result the clothes are not washed until the rinse cycle. I called Maytag and a repair tech came out to fix it. His solution was to trick the sensors by dumping a pail of water on top of the dry clothes before starting the washer. The sensors think there are more clothes than there really is. Will never buy another Maytag or Whirlpool product again.

Our prior fridge died on a hot long weekend in July 2020. Desperate for a fridge, I ordered any fridge that could be delivered the same day. Received a Maytag which totally died 3 months later! Now I am waiting for a part (which apparently the Manufacturer has 100 in their inventory but havent distributed them to the source that ordered them). This is just the worst service I have ever experienced with an appliance. As so many people have said, I should have waited and ordered a European appliance. They are built beyond perfection and have excellent service.

Neither appliance (Neptune dryer and washer purchased in 2006) was worth the price paid. The dryer drum actually cracked and the washer repeatedly gets hung up on 3E. I called about the dryer and got an Oh, well response. “We dont know whats happened to that dryer.” What happened to both appliances is that they were used for their intended purpose. I do laundry for my husband and me. Is that too much for a Maytag? Customer service is equal to indifference. So much for Neptune. And thanks for standing behind your products. What is the life expectancy of a dryer drum anyway?

After first dishwasher was recalled, this one (installed less than 4 years ago - Oct. 2010) had the electrical panel burn out - two years ago. Now - for second time. LAST TIME BUYING A MAYTAG!

I am 86 years old and have happily owned Maytag washers for many years. I just recently purchased the front loading model for ease of access. After using it for sometime, I could not be more disappointed. The clothes come out smelly, stained and gray. I tried using affresh washer cleaner on hot setting and the tablet did not even dissolve. There is black mold growing and must be cleaned constantly. I am so sad that my favorite company has let us down. I cannot afford to buy another washer so I am stuck with this lemon!

I bought a Maytag washer and dryer so many years ago that I have forgotten when it was. They have performed admirably under trying conditions. Our washer finally needs replacing due to the buildup of scale from our very hard well water. This after about 30 years of good service. Looking to replace them and will probably buy another Maytag set when they go on sale.

1. can not get enough water in the Maytag machine to cover the clothes. 2. All of the clothes come out twisted. 3. After watching the machine wash the clothes I notice that agitator did not move all of the clothes down into the water, and that was probably because there was not enough water in the tub. 4. The machine gets out of balance easily and at that time the machine door is locked and you need to push the pause button and wait for it to unlock the door. 5. Its louder than my old Kenmore washer that we have had for 15 years.6. The Maytag dryer does not dry as fast as my old Kenmore dryer that we have had for 15 years.Bottom line is I would not buy another Maytag product. Do your homework.

I purchased this oven in April 2015. I have had nothing but problems with the unit. The temperature is off. I have had the probe replaced in July and will be done again next week (January 26, 2016). The AquaLift self-cleaning feature does not work. I ran the self-cleaning feature about 8 times and back to back on several occasions. The service providers stated that it really doesnt work and there is nothing they can do about it. The front of my oven, above the vent, is stained from the oven exhaust. They said there is nothing they can do about that either. The last service company that came out for a service call to check the oven temperature came without the proper tool to check the temperature and ended up snapping the propane line. I was given 6 month of a free extended warranty for my inconvenience and told that the company does not replace models. They will continue to come out and repair them. I will never buy another Maytag appliance again.

My original GE dishwasher that came with our house finally crapped out after about 8 years of use in 2007. Bought a Maytag from Home Depot for around $400. Dont remember the model number. It worked okay but then in the middle of 2010 we got a letter in the mail saying our machine was being recalled because the heating element might catch fire (!!!). The recall gave us the option of getting it fixed or getting a $150 rebate. We chose the rebate option so we trashed this dishwasher and went back to Home Depot to buy another one.We found a very nice Maytag with the stainless steel tub and the racks with the lifetime warranty against corrosion (which was good because our previous Maytag had started to leave rust on our dishes because the plastic on the tips of the rack tines was starting to come off), model #MDBA979AWB1, serial #FY2501885. The one we found was a no-box display model but it had all the accessories with it and still had the factory warranty. We got it for just over $300 and with our rebate applied we were out the door for under $200 including tax. I installed it myself and didnt have any issues for quite some time. My wife and I were both very happy with how clean the dishes got!Now, last night the dishwasher wouldnt start. I checked it out this morning, made sure it had power and was able to get some lights on the control panel to light up but still couldnt get it to start. Looks like Ive been victimized by the control board as most of these complaints have said. I guess I should consider us lucky since ours seems to have lasted longer than the average 18 months to 2 years. Will be contacting Maytag and Home Depot to see what they can do but after reading all these negative reviews Im not hopeful.

I purchased a Maytag range (YMER8875WS) on June 20, 2011. When I put my Christmas turkey in the oven, the rack fell! It seems the oven wall has gotten wider in the middle, so the rack doesnt stay in place. I have read several comments online about this, particularly relating to Kenmore ranges. This is a very common problem apparently caused by the oven liner bowing outwards.

Both my washer and dryer are Maytag. Dryer element shorted out but was still under warranty so was fixed. Washer is very loud and now makes a rattling sound. Every so often it will hang in the middle of a cycle and the lid wont open until I unplug it.

We purchased a Maytag gas range, only to have the paint wash off the front trim of the oven door. The digital panel went out in the second year of use and is apparently expensive to replace. After going through reviews by other owners and discussions with repairmen, it was determined that these panels only last about a year and are defective. This problem is extensive with Maytag. My brother was a repairman for them and dropped them due to poor quality of workmanship in appliances and their dishonest approach to warranties. I should have known better. Dont ever buy Maytag!!!

Dishwasher Model MDB7749SBM1 - When I returned home from work today, I noticed the cancel drain button was on and the unit was continuing to try and drain but the dishes were not clean and the cascade pod was still inside the unit unused. I then proceeded to run another cycle to clean the dishes and what happened next simply amazed me. I pressed the jet clean button, tough scrub and 2 hour delay button and thought I was all set but the start/resume button would not engage or light up at all and subsequently the cancel/drain button lit up and the unit started draining. Now the control lock and start/resume button just flashes intermittently and wont disengage. I purchased my unit along with several other new Maytag appliances when I renovated my kitchen. I guess the microwave, stove and refrigerator is next -- unit are only 29 months old. Any assistance will be greatly appreciated. Im in deep ish I guess.

I bought a Maytag Bravo without an agitator. Regretted from the 1st load. Some of my clothes do not even get wet and I bought the commercial grade. My 20 year washer that was on its last leg washes better than my brand new Maytag. Please do not waste your money, your clothes will not come out clean.

We purchased Maytag Dishwasher MDB5601AWW/46171101NP when we built our new home. In the last several months, water was leaking out onto the floor. We called Maytag and they told us there was a recall on the heater element and that they would send the part out. We made sure they knew the reason for our call--TO REPLACE THE GASKETS!. Maytag contacted a local authorized repair person. When they called to set up appointment, my husband reminded him about the gaskets. The guy showed up without gaskets, saying Maytag didnt put it on the order! We called Maytag to set up another service call. The guy showed up again today without the gaskets. We were told they had to be ordered and that he would have to come out again! Three service calls for one issue! Aside from this, the circuit board has never worked right. We push the correct buttons, but never know what kind of cycle we will get. We learned to live with it. Our bottom racks are melted as well as the sides of the dishwasher. Now that we know about the heater element being defective, this may be the cause of the bad gaskets and melted racks. It will cost almost $300 just to replace gaskets, and yes, we have to pay a service call for it when it could have been done in the first place. We called Maytag to complain and were told that replacing the gaskets always takes two service calls--one for diagnosis and the second to put in part. They said they dont take the customers word for it when we tell them whats wrong!

This set is a GREAT ONE! I love my HQ washer and dryer. The washer has so many settings to choose from for all different loads of clothes. It washes and spins everything great. My dryer is so nice! I can dry a load of whites: towels, washcloths, hand towels etc in record amount of time. I would highly recommend them both.

We purchased a Maytag front-load washer and dryer in October 2010. In March 2011, all bearings and the drum needed replacement. In July 2011, the pump needed service and now in Sept 2011, we were told a new drum and bearings are needed again. The washer is still under warranty by Maytag. We contacted Maytag to ask for an exchange or a refund but we were told that it wasnt possible.

This is my THIRD dishwasher, and by far the best. The Bosch machine I had before that was a catastrophe: mediocre cleaning, intense filter cleaning required - at least every two days - and, with a pretended noise level of 47 dB, MUCH noisier than the 50 dB announced by Maytag. Somebody is laughing at someone! To sum up: the Maytag MDB4949SHZ cleans dishes incredibly well, is very silent and requires no filter cleaning.

I have the washer. It has a bad sound when changing gears like grinding and there is no way it is putting enough water in it to wash clothes. It is a very loud and noisy washer, serial c42831812.

This is my first convection oven. It is a double oven and I am hooked for life. I love the smooth top and use the convection daily. The only small issue I have is that the touch buttons on the range are on the harder side to push. But other than that, I have owned this for 5 years or more and would only get the same type again if I had too.

Never had a better washing machine, highly recommend this product: MVWC425BW. Saved plenty on water usage, no rust and no service issues after 6 months.

We had remodeled our kitchen in 2009. Bought new fridge and stove (Maytag). The oven door came off and cant get it back on. No matter how many times we tried, no way can we get it back on. I had to have my son to come and help us. No sooner did we use the handle to open the door off again. This has been going on for 3 years. **, well fed up. I called Maytag about this issue and they told me they would get a repair at my cost. The fridge freezes all the produce, cant regulate the temperature. Never ever will we buy any Maytag product again. Who knows what’s going to happen next? Oh, and the paint is chipping off of the grates of the gas stove.

We bought the highly rated Maytag Bravo washer and dryer in March of 2010. In less than a year, the dryer broke down and the drum drive belt had to be replaced under warranty. Last month the washer drum stopped turning. A & E Factory Service quoted $466.87 to replace the bearing that had failed. We have hated this washer since the day we got it. So, it wasnt hard to buy a Samsung front loader and have the miserable Maytag hauled away to wherever badly designed machines go. Trying to wash clothes using high speed spinning instead of water causes excessive wear on the clothes and the machine as well as tying the clothes in knots. It is one of the worst mechanical designs I have ever seen.

We purchased a Maytag Bravos Automatic Washer 6/28/09. The interior enamel around the bleach dispenser started rusting about six months ago and it’s getting worse. Our white clothes are getting rust stains on them. Otherwise the machine works well, but what a huge flaw. We will buy a new machine, but not a Maytag.

I have a Maytag Neptune washing machine which had a mold problem on the rubber grommet. I have been trying to call Maytag to no avail. I researched and saw there was a class action suit for this very problem and I was never informed. The washer may pose a health hazard and I would like Maytag to do something about it.

I bought my Maytag Refrigerator about 7 years ago and the night mares have not stopped. The ice maker has broken down so many times, I forgot to count. The drip from the ice maker lands on the floor of the freezer and drips out to the floor. The cold part of refrigerator end up freezing the fruits and veggie and milk.

Eight years ago we bought all new top-of-the-line, stainless steel refrigerator, double oven range, dishwasher and microwave. All began malfunctioning within the first year: *The refrigerator began to make a loud rattle and the digital control pad needed to be replaced -twice within the first year. Within the next year the compressor had to be replace. *Dishwasher electronic control board was replaced twice, broke again and is still broken. *Microwave door handle broke off, and turntable motor broke.*Range burner ignition system only works on two burners and the shelf for the top oven does not fit -*Maytag refused to replace. Also, after using self-cleaning feature the lower oven still fills the room with smoke so it has been used very little. So, how much worse could it be? I had faith in Maytag-thats why we bought the brand.

We were replacing a 4 year old Whirlpool Duet washer (bought on recommendation from sister-in-law) that needed the third repair and was putting holes in our clothes. We had purchased the warranty (which we had never done before) so Lowes gave us the choice of machines and we decided to go with the Maytag Bravos. Lo and behold, were still getting holes in clothes. Several repairman told us the issue is common and is caused by the force of the water flowing into the machines plus the rapid spin cycle which pushes the clothes through the punched holes in the tub and the clothes catch on the metal on opposite side of the tub. Turns out sister-in-law had the same problem with her Duet and (not knowing I bought the Bravos and had the same issues) bought the Bravos and also is still getting holes. So I know its not just me.We also have problem with the machine not putting in enough water so clothes do not come out clean. In fact, a lot of stuff comes out with areas that havent even gotten wet during the wash cycle. I just want an old fashioned machine with an agitator that fills the machine fully, washes my clothes and doesnt put holes in them.

Neptune 4000 washer - Worst washer EVER! Two weeks after we bought it sounded like a jet engine during the spin cycle. They replaced the bearing parts. Only cost us 450 in labor. One year later, again the bearing but this time we insisted on full coverage. 6 months later, here we are again! Most expensive washer in the history of washers and this is a KNOWN issue - yet Maytag gets away with it while consumers foot the bill! Ridiculous! Never again will I purchase their product and make dang sure everyone I know stays away too and everyone that hears my washer is in shock that it hasnt injured something or someone. Its only a matter of time!

Side by side refrigerator model #msd255oveu01. I bought this refrigerator Apr. 2011... The 1st year, the ice kept sticking in machine or freezing up. Now they have had to replace the modules 3 times. Once fall of 2012 and and again yesterday, 3/19/14 and they had to come back today to replace that one. I have called Maytag and they wont stand behind it since the warranty is over. I have told them that this is an ongoing thing with the ice maker and I have had to have it serviced ever since I have bought it. I told them from the git go that the ice maker needed replace. The ice dispenser also drops an ice cube on the floor on occasion and if I use crushed ice it jams up. This product is defective and is not a good product.

Food freezes in the refrigerator. If I turn it down, the freezer does not freeze. What has happened to the quality of Maytag? This unit is so new. I think I am going to take it back and buy a better brand!

I’ve had this new stove just over a week. Used 3 times (I just moved). I have cooked on staying already on the ceramic top. I’ve had a ceramic top stove for over 20 years with barely a mark in it. Terrible. I’ve left a message with the store with no reply.

We have had the oven, a Maytag Gemini Double Oven model mgt8775xs02, for 3 weeks now and I am so upset. First off, I became violently sick from the oven when we first used it. I had a horrible headache and then nauseousness and then the worst stomach problems I have ever had. The toxic smells coming from the oven were too much for me. We had every window open. I looked online and found other people who reacted the same way to their new oven smell. But now we are on the 4th time using the oven. We did a self-clean and I thought that would help but no, it smells like someone is pouring gasoline into my home. I smelled it in pockets throughout my house. I have had the gas company out twice and a repairman. They all cannot figure out the problem. I looked online to see if other people were having a gas problem from this model and I am not finding it. It is horrible. I feel like I am being poisoned. I have not had a working oven in 2 and half years and I was so excited to get this oven and now my new oven is making me so sick. I am not sure what to do from here.

I purchased a washer and dryer model MAH8700AWW. In 2005, I purchased the extended warranty. In 2009, I had to replace the main control board and motor on the dryer. Now, I find out that the washer has a warped drum which caught on the door boot and messed the shaft up. I didnt know that it has probably been that way since I purchased it because every time I washed clothed, I had to stay in with it because when it would go to spin, the washer would walk out into the middle of the room. I called about it and they told me to put rubber pieces to hold it still. Now it is going to cost $ 821.95 to fix. That is more than I paid for the washing machine and Maytag will not help to fix it. I would like someone to contact the company and find out why they dont stand behind their products anymore.

I bought a Maytag refrigerator, model MBF 2256 KEQ2, two and a half years ago. Now the cooling coils are freezing up. I checked heater and thermostat for continuity and they were okay so the only thing left was the timer control circuit. On the earlier models, the timer control circuit is controlled by a Timer Motor or an Adaptive Defrost Timer which is separate from the main Electronic Control Board and much less expensive. On later models (including mine), the timer control circuit is incorporated into the main Electronic Control Board so if your automatic defrost quits working, more than likely you will have to replace the main board. I did not purchase an extended warranty because I believe they are useless from past experience. I bought the part on Amazon.com, received it in four days and replaced it myself for a cost of $78. This part costs $110 to $118 at Sears or a Maytag dealer.

Nineteen-month-old dishwasher was repaired once while under warranty; 6 months later, same problem. They said they would send me a new part but I would pay for labor. I wasn’t happy but I agreed. I am being forced to use their people and pay first before the part is received and before the work is done. They said this is their procedure. If I must pay labor, I should be allowed to use whom I want. It is absurd asking for payment before job is done when the part is free. I have since checked the complaints, and there are over 200, with one woman on her fourth control panel – I will be on my second one. I feel this machine should be replaced free of charge. Its obviously a lemon!

Purchased in 2013, they have replaced the control panel twice in 2014 and AGAIN 2015, now WAITING for the replacement control panel AGAIN. Maytag claims there are no recalls on this dishwasher model number. But after reading all these reviews why is there not a recall. Maytag is of no help when you call. They claim as long as they keep replacing the control panel it still can be repaired. This can be extremely costly WHEN THE CONTROL CONSOLE PANEL keeps breaking. Obviously there is a major problem with this part and why is Maytag not recognizing this issue.

The refrigerator works well. No problems. Easy to move to clean behind it. Good value. I havent had any problems since I bought it. Keeps a steady temp; Its exactly the size I needed; has plenty of space. Its a plain fridge with a reasonable price!

This product has cost us thousands of dollars in clothing!!!!!! We have a lot of pictures to prove this!!!! Greg Mackie Major Appliance does NOT back this product or US the consumer!!! We have bought THREE households of products from this distributor & they have NOT backed any of the products that they have sold us, or given us Any discount for repeat business or loyalty and have NOT Supported us in any way whatsoever!!!! We have spent thousands of dollars and have had NO compassion or support whatsoever!!!!!! We expect a full refund for this Failure of YOUR product & a NEW Machine that will CLEAN our clothing & NOT DESTROY it!!!!!! Very Disappointed in this Product!!!!!! We Will NOT purchase another product from Your Company or from this Distributor unless YOU make a conscience decision to make this situation Right!!!!! We Will Spread the Word about your Failure of a product & detour business from YOU & YOUR Distributor!!!!!! We have numerous other photos to share with consumers of how YOUR product has destroyed our clothing!!!!!

My Maytag dishwasher is not working after 1 years & 60 months. I called Sears, where I got it. Then, Maytag company. It looks like I need to spend $167 for an electronic controller (the push buttons will not turn on) if I do myself (I doubt if I can go it, but I can try). If not, how much will I pay a tech for coming (I was told $59) plus the labor if I let him fix it. So Im looking at a total of approx $400 plus to fix a 1 1/2 yr old Maytag dishwasher. Any comments Maytag??

A dishwasher was on sale $500 and stopped working in under two years. It was a stainless steel Maytag. No one will help service it, and it seems unreal that a dishwasher should break down so very quickly. To not already work in under two years is astounding.

I bought a Maytag range (MET-8775) last year, because my wife loves to bake and wanted the double oven. The oven never did brown properly, despite trying different temperatures and cookware. So, I called the 1-800 number in the manual. I was told they would have a technician come out and check it, and they assured me it was under warranty. The technician arrived, and since it was close to the end of the warranty period, I showed him the receipt for purchase. I got another assurance that this visit was covered by the warranty, before anything was actually done. Well, he checked it out and eventually calibrated the temperature. That helped a little, but still, it doesnt brown very well. About a month later, I got an invoice from the service company that dispatched the tech telling me Maytag will not cover the visit under warranty. After a long call with Maytag (now Whirlpool, I believe), I was told that since the calibration instructions were in the manual, it wasnt covered! Well, why wasnt the thing calibrated to begin with? And your average customer is expected to have an accurate thermometer/gauge to set it and know whether the temp is off or not? Why was I told twice that it would be covered? If either the lady on the 1-800 line or the tech who came had told me this wasnt covered, I would have argued a case right then. As it turned out, I had no choice but to get billed for something I was assured was covered. And as I said, it still doesnt brown right; and we had tried different temperatures before. We are preparing a major kitchen remodel, and its hard to believe that Maytag/Whirlpool would so thoroughly piss off a customer and potential future customer over an $80.00 service call.

I bought my Maytag washer thinking that I was buying a quality product. My washer hardly ever can complete a spin cycle without bumping and knocking and then stopping. I have to babysit this washer because we never know if it will complete a cycle or not. The machine is totally level. We have to adjust almost every load just to wash clothes. Sorry Maytag but this washer is crap and I will never buy anything made by Maytag. What a waste of my money.

Maytag dishwasher does not clean dishes. It has hot water and we have had a repairman look at it and he said water jets working. We have to wash all our dishes by hand before loading them into the dishwasher to sanitize.

Im so mad over my new purchase on the XL Bravo washer and dryer and Home Depot will not return. I have 3 kids and a hard working husband. My clothes do not come out clean no matter what cycle I use. It takes forever just to wash one load. If you spill something on your clothes and it dries crusty it will come out of the washer crusty. I want to cry. So much money wasted and cant get our money back. Would never recommend a washer without an agitator. Towels come out soaking wet, and dont spin dry if heavy...forget washing a blanket. 4th day using the dryer and now there is no heat. What was I thinking!! So mad and sad too!

My husband and I bought this refrigerator on 11/24/17 at Lowes for $2969.00 (excluding tax and white glove delivery). Never thought that not even after less than 2 years we would be having so many issues with this unit. The fridge part stopped cooling a couple of months ago and we were told by a technician that it was due to some coolant issue which of course our home warranty (Choice Home Warranty) wouldnt cover the repair. Well my husband fought them and we were able to have a second technician come and told us it was a sensor issue which he replaced. In the meantime I called Maytag to complain and they wouldnt even send someone to take a look. Anyway, the fridge worked after they replaced the sensor but unfortunately last week we started having the same issue. You would think for such a price you would get a decent unit, but big mistake there...now we have to find a way to replace it and we have little kids in the house. I also find out that Lowes doesnt even carry that brand anymore, perhaps because its defective. Maytag doesnt want to help us and Lowes cant do anything about it. So please STAY AWAY!!!! Should we be compensated, yes I believe so and so does anyone going through the same issue. Money doesnt grow on trees, stop deceiving your consumers Maytag!

Washer Model MVWC555DWO. I dont like this machine. I thought Maytag is a good brand name, but I dont think so anymore. The engineers who designed these new machines with the water level saver dont do laundry. In order to get the cloth covered with water, I have to use the bulky sheet level. I have 2 jeans and a sheet that got holes in them, because the water level was not right. I would have my old machine repaired, if I have know how my new one would do. Im stuck with this machine. I dreaming that this machine breaks down soon and I can buy a new that has a better water level. My old one had water saver level too, but did a great job with the water level.

Maytag centennial washing machine - I am pretty good as a mechanic or this machine would sit unused. Purchased in 2/15 at lowes. Poor installation. Then the machine... I hooked it up properly and ran it with extra load setting to see the machine develop a life all its own. The sheet metal breathed in and out like the chest of an old man running uphill. Lower exit hose not properly installed leaked on floor so I put on a new adjustable clip. Machine can only handle small loads. While it does wash clothes (it is a washing machine!) it requires close supervision in size of load. The machine needs a plumbing bang pressure gauge or you are likely to blow out your water pipes. It sounds like there are a bunch of people walking the machine with ball peen hammers. Who cares, but they were made in America and moved to Mexico. They should need visas to get back in. Absolute junk.

Our Maytag refrigerator was about a year old when we noticed rust on the edge of the stainless steel doors. I called Maytag and they were nice enough to replace the doors even though the warranty had expired by their standards. Keep in mind, the warranty starts when you purchase the product, not when you install it. We ordered our appliances from Lowes well in advance of our kitchen remodel so we would have them when we needed them. The time our appliances sat in Lowes warehouse used up two months of our warranty.Now, the new stainless steel doors are rusting and they are refusing to do any thing about it. Should stainless steel rust? Maytag doesnt seem to care whether their product performs the way they should. Its all about the warranty. Once the warranty lapses, they could care less whether their product blows up. Thats the customers problem. Whatever happened to building a quality product that lasted and customers bought for generations? Obviously, thats a thing of the past.My goal in writing this is to make consumers aware of appliance warranties. When I spoke to Lucas, a Maytag customer service supervisor, he informed me their products offered no warranty on the finish of the product. So, according to Lucas, the finish on your brand new Maytag appliance could flake off like dandruff and its your problem regardless whether its a manufacturing defect or not. Remember, buyer beware!

I have not found one feature that impresses me. Clothes do not always get clean (folds of debris). They do not spin dry enough. The cycle choices are ridiculously complicated. You cant add any clothes once the load has started. You have to wash the machine on a regular basis at about $3 per month. To get more water in the machine, you have to elect the Bulky cycle. Small amounts of bleach is so concentrated that clothing elastic is deteriorating and small holes may appear.The clothing most often comes out of the machine like twisted up tangled donuts. The cycles take about an hour and no longer match up to the dryer time - more trips up and down per load. The cycle guide is way too complicated - Normal Heavy, Heavy Duty Regular - whats the difference? Two service calls tell me there is nothing wrong with the machine - get used to it. I would much prefer the old agitator machine.

We bought a new Whirlpool dishwasher, and it was a nightmare. So after four years of that we tried their sister company Maytags dishwasher. I have to say that I think these two old American brands have been ruined. This Maytag dishwasher is always making my dishes smell like rotten fish or a dead animal. I have to dump bleach and or vinegar down in the bottom constantly to keep the stink down. And I have looked and there is no food laying in the grinder. Then we started to lose wash cycles, and the buttons (not real buttons but a cheapo control panel) started to malfunction after 2 years. Now, 3 years into it the plastic adjusters in the top rack are broken, control panel has gone totally haywire, and still smells terrible. I remember when American appliances were sturdy and reliable because they were designed by engineers. Now they must be designed by accountants and shareholders. Goodbye Maytag and Whirlpool.

Purchased this washer at the end of August and it was delivered the first week of September. On September 27th the rubber seal around the door somehow got tangled in with a shirt and was ripped off (absolutely no idea how that even could have happened) and spilled water all over the floor. I called Maytag on Sept 27 and they had a tech out here by October 2nd which was great. However, even though I had told them the problem and that the rubber seal was damaged the tech didnt bring one when he came. I had to call them last week to find out what was going on - they had the tech call me and he said that the part had just shipped and he should have it by next week - Today, I had to call again as there was no follow-up from the tech and was told that hopefully the tech will come on October 21st once he gets the part as he hasnt received it yet. I regret purchasing Maytag, as I had heard they had better service (local techs/parts warehouses) than LG or Samsung but that doesnt appear to be the case. 3 Weeks to repair a $1400 washer that I used for about 4 weeks is unacceptable. On top of the inconvenience Ive had to spend $40+ dollars a week at a laundry mat, plus waste my time. One star service.

I bought a new Maytag stove and it is less than two years old and the oven has already quit working. It only has a one year warranty and will cost about $200 to fix. I am very dissatisfied with what I thought was a good product.

Same thing as everyone else. The motherboard/control board, the main face of the washer went out and this part isnt covered on an $800 commercial washer after only 3 years of residential use on a commercial washer. Menards refused to swap it out, saying this is Maytags issue. Maytag boasts their 10 year warranty and labels it right on the motherboard as a 10 year warranty, but the motherboard isnt covered? If the main computer isnt covered, What is covered? Just screws? I called Menards and got nowhere. Called Maytag and held for an hour then had to hang up so I can work. The warranty is extremely misleading and is the reason we bought this particular washer, because it says 10 year parts warranty right there, but Maytag conveniently doesnt consider the main control board a part.

We purchased a front-load Maytag washing machine (Model MHW3505FW1) two years ago this month. When the machine is empty, we always leave to door open. We dont allow clothes to stay in it for long, never for more than a day (the load is usually changed as soon as the cycle is over). Right now, the rubber seal on the front has tons of black mold on it, and when I lift the seal to look underneath, its way worse. There have been many problems like this reported on front-loaders. Wish Id known! Maytag will not send a replacement seal.

The Maytag Neptune FAV6800AWW Washer has to be the crappiest product I have ever bought. I bought it brand new and hardly ever used it. The first time it broke it was luckily under warranty, although we had to pay for the repair man to install it. It took two new circuit boards before it was fixed. A few months later, the circuit board went again, and it was conveniently for Maytag now out of warranty. The repair man told us that their company never carried these washers because from the get go they had a ton of problems. He said that the odds of it breaking again were great and that we would be better off putting the money into a new washer.I dont understand how the company, in good conscience, could continue to sell a product to consumers that they knew was faulty. It was not a cheap washer and I have never been so disappointed in my life. You would think they would have had a mass recall or, knowing how many problems consumers were having with the product, offer so much money towards a new one.I laugh at the commercials where the Maytag man was bored because their product never broke I could have kept that man busy for months!

We purchased our washer Model # MHWE450WW01 and Serial # CS10502122 on March 30, 2011 along with a front loaded dryer and refrigerator on March 30, 2011 from a local store Appliance Outlet in Duncansville, PA. As with most new purchases we were excited as all three of these appliances being replaced were 20 years old. All were installed and worked great. My wife and I would often comment that in the spin cycle the washer sounded like a jet engine readying for take off. At some time in early 2014 we had Appliance Outlet come out and inspect the washer and told us that the washer was not to be that noisy and they would authorize replacement parts under warranty. In calling Maytag we were treated well and the parts came. Rear tub W10772619, Basket W10283352, Front tub W102823352.One of the parts was in fact cracked when it came in and had to be reordered. It was and several weeks later it arrived and Appliance Outlet fixed the washer. It ran so quiet we could not believe it was the same machine. In late spring of this year the noise was back. Appliance Outlet confirmed that indeed the same issue was happening and we would need to replace the parts again. In early June 2105 I called customer service and explained the situation and the rep took the notes and stated that we could indeed get these parts replaced and we as homeowners would pay for the labor. As YOU would I tried to get the labor paid for and was given the company line policy and told that there was NO way Maytag paid for the labor and the parts would be shipped. I accepted these terms.Yesterday my wife called to find out the status of the parts shipment and was taken for all intent and purpose right back thru the initial call routine. NO record of my call in early June existed and the best she got was that if Appliance Outlet would call and order the parts that they would be reimbursed. Appliance Outlet said that is NOT normal warranty procedure. Normal warranty goes from Maytag to the appliance Owner. They only confirm the issues/problems and do the labor. I am now stuck. I am also CEO of a company and while it pales in size the buck stops at my desk.

I bought a Maytag washer and dryer at Lowe's when I bought my home-the price was great and I have not been disappointed in them-have had them over 3 years now. My washer has a stainless steel tup and is a top loader. The combo of the two was less than $1,000. The washing machine has deep clean, heavy load or light load, hot, warm or cool water settings, a hand wash setting and many other features that I think most consumers can appreciate.

I bought this washer from Lowes in 2013. It worked okay for a little while but lately it stops mid-cycle. Clothes are soaked and all of the soap hasnt been rinsed out. Poor excuse for a washing machine! Will never buy a Maytag again!

Why is it when you wash dark clothes they come out with white spots which looks like soap. I have put very little soap and it still appears. I usually wash in cold water so I tried warm water - same result. I have had a Maytag for a least 40 years never had this problem - what is it I am doing wrong? I have to wash and rinse at least 2 more times. I would appreciate a answer so I can fix this.

Like many others, my Maytag Bravo motherboard has stopped working after about 2 years. The clothes do not get particularly clean, it is extremely noisy, and the wash cycles are excessively long. I would not recommend this appliance to anyone.

I bought a new Maytag washer two and half years ago. One of the new HE (High efficiency) models. Clothes do not get washed clean. But not only that, now its not washing at all. My previous machine was a Maytag...Had it for 22+ yrs. I guess Maytag quality is no longer what it used to be. Disappointed customer!

Washer purchased in May 2013 last month it stopped completing the drain and spin cycle and cloth stayed wet. To have the machine repaired, we would have to replace the control panel. The cost of replacing the control panel plus the service call was 76% of the cost of buying a brand new machine. As such we are disposing of the machine and will be purchasing a competitive product.

I bought a French door refrigerator on May 23, 2012. It is now July 9, 2014 and the repairman has told me the compressor is bad. Maytag will do nothing about it because it is out of the 1 year warranty. I am very disappointed because I thought I was buying a quality appliance. I will never purchase another Maytag appliance!

I contacted Maytag, and they claimed to know of NO issues with this fridge. I told them its all over the internet, many others with the same fridge and same problem. Anybody up for a class action?

I just purchased a washer in April and the door is locked with my son brand new clothes is stuck in the machine in water, I called to get service and was told a date 2 weeks away, worst experience ever. Sorry ma’am is what I was told in a non caring way. I’m so furious if I could return this washer and dryer I would.

I purchased Maytag Bravos MVWX500XWO top loading high efficiency low water washer and it is a piece of junk. All my clothes came out horribly wrinkled and ruined a white jacket when I used the color safe bleach dispenser. I purchased the machine from Sears, where I purchased the extended warranty. I had an A&E technician out and he explained that the new technology of machines are expecting all clothes to be dried in the dryer. Okay, but what do you do with clothes that say hang dry and they come out so wrinkled and twisted that even an iron cant get the wrinkles out? Another suggestion from the technician, put the hang-dry articles in the fluff cycle of the dryer. Well, thats a big nugatory since they are supposed to hang dry them. Supposedly, this machine is all about energy efficiency but isnt it a contradiction when you are using more energy with running a dryer? Someone suggested to me that perhaps there wasnt enough water being dispensed during the spin cycle resulting in horribly wrinkled clothes. Either way, I am on my last nerve with this machine. I always thought that Maytag was an elite company. Well, how wrong I was! Their customer service is pretty much not customer-oriented. Its all about the almighty dollar. After speaking to a supervisor, she explained to me that I should contact Sears with my complaint that Maytag had no recourse. Well honey, Sears did not make the atrocious machine. They are just the so-called messengers. I have unfortunately found that once Maytag sells their horrendous product, they dont even stand by it. Now isnt that typical of companies nowadays and sadly, lacking with this company? Pride in their workmanship! And again, its all about the almighty dollar and who gives a ** about customer satisfaction? Maybe thats why they dont have the Maytag repairman. He was ashamed to be associated with this irreverent company.

Washer Bravo MVWX655DW0 - Maytag has shipped the wrong part twice, sent me the right part which is faulty and the 4th one arrived today. I have not had a washer since 9-16 October 9, 2017. I am writing to tell you about my experience that Ive had with Maytag over the last 30 days. I have owned several Maytag and Amana appliances in the past; along with owning several currently. Over the years, weve had a wonderful experience owning these appliances however the last 30 days is one that has been unbelievable. On September 18 on a Monday early in the morning I called Maytag service line. I spoke to a young lady who had difficulties finding me in the system and did not know how to make an appointment to have a Maytag repairman come to my house to look at my washer. I did not take down her name as I thought and trusted that the company was acting on my behalf and would take care of me.I spent several minutes explaining to her that I did not live in Indiana that I lived in Iowa and that I would need a repairman who is close to my hometown. She continued to give me phone numbers with area code 407 in Indiana and then kept repeating some type of a ZIP Code 49 something for Indiana. I explained to her four different times that the zip codes in Iowa start with a five and the area code would be a 515 number in the area she was looking at. She finally gave me two phone numbers, one that did not work. I asked for a repairperson out of Jefferson. She told me Cranston Repair and gave me the phone number. She told me to call him. I told her that I would go with the Cranston repair since Jefferson with my hometown and it was close to where I lived.I then asked her if she would make the appointment. She told me she didnt know how to make the appointment and she kept messing up with the system. Not sure if it was her first day or not but that was fine so I said “never mind I will set the appointment up myself. I then asked her to double-check to see if our new Maytag refrigerator that we just purchased was registered. She told me she did not see it but all I needed to do was call back the next day with the model and serial number and anybody I spoke to on the phone could go ahead and get that registered. I thought I had registered online; I only wanted to double-check but she didnt see it so I assumed I did something wrong and then would make the call back the next day.I called Cranston repair and scheduled an appointment with the repairperson for the next day Tuesday, September 19. Repairman came the next day on time, looked at the washer and found that the transmission had gone out. I had purchased the washer just shy of two years ago. The repairman said that he would have to order the part and would let me know how long it would take and would return to fix the washing machine. He called from my house and was told that the part was on backorder until October 5. After the repairman left the house I decided to call Maytag back and express my disappointment in the product as Maytag says they stand behind their products and the fact that it was not even two years old and that a transmission would go out. The individual I spoke to this time, Antcwaniqua? Not sure about spelling, listened to my story. She also told me the part the repairman ordered was not correct.I needed part W1 1132267. She said that was a substitute part for the correct part that I needed which was W11035204. I told her that the part number ending in 204 we were told was on backorder until October 5. She said no, the part may show that in the system for repairmen but Maytag can locate the part in a warehouse, it would be shipped in 3 to 5 days. I told her that he had called a place in Davenport, Iowa. What she would do because of all the issues I was having was she would go ahead and ship the part out to me at no cost in 3 to 5 days.I wasnt sure about that warehouse thing. It didnt sound convincing but at that point I had to go along with it. What was shipped out to me was the substitute part W1 113-2267. At this point she told me that I would have to pay to have the part put in; I agreed to that on I want a new washer or I want my washer repaired within 72 hours at no cost. I have not had a washer for 3 weeks plus. Repairman in coming Friday and I am not confident that the 4th gearcase part that came today will work either.

I purchased by Maytag Bravo from Lowes exactly 1 year ago when the gearbox failed. There was a loud grinding sound as the washer tried to shift from wash to spin. Reading through some on-line reviews and complaints it turns out that this is not a new problem and has been known to Maytag for some time. I specifically bought a Maytag because of their prior reputation for quality. Unfortunately, my information was out of date. It is so sad that a company would compromise such an outstanding reputation.

We purchased a Maytag refrigerator model # 1TXEGMYWOO. The refrigerator part froze all of the food in it. We moved the temperature selector to the last place (two notches away from the recommended setting), and the food still froze. The furniture store we purchased it from replaced it with another refrigerator (same model). And that one did the exact same thing. We had to throw out more groceries. Obviously, this model is defective. We are now waiting for the store to replace this one (with a different model and brand). They have been very good about trying to make things right for us. Maytag, however, is a different story. They were very rude and indifferent when I called to complain. Their policy is to repair or replace the part (temperature gauge). I dont want a new part. This is a new product. And I bought it expecting it to work. I have had to throw hundreds of dollars worth of groceries away. I was very disappointed in their attitude. I will not purchase another Maytag item again. They used to have a good reputation. They now sell inferior products and do not stand behind their products.

Our washer, still under 5 year parts and labor warranty, wasnt functioning properly. We went through proper procedure having repair personnel first attempt to repair; waited over allotted time for replacement parts, wanted to attempt to repair again, then to replace with sub-standard model. We are now in our 5th month of being told 3-5 business days, 10-14 business days, and I was just told it will be weeks (after waiting 19 days) that replacement will return our call as they are 4 to 6 weeks behind. I have pages documenting dates, times, names, departments and excuses. What can I do at this point? What are my options?

We are a family of nine so I wash a lot of laundry. We bought this washing machine a month ago and hoped it would perform like our prior one. The problems are many. It is too smart for its own good- it requires a cleaning after every 30 washes but gives you zero warning beforehand so you will already have the clothes in and started the cycle when it will stop the cycle saying it needs cleaned. There is nothing you can do to override the cleaning cycle, so you are forced to remove your sopping wet clothes and run the cleaning cycle- wasting time and money on precious water! It also wants you to use its specialty affresh to clean it with, adding cost we hadnt planned on. Then you cant tell when to put the clothes in as it tells you to start the washer and then add the clothes, but if you put the clothes in first sometimes it wont start because it wont sense properly, and if you start it without the clothes. Then when you stop to add the clothes it wont start it with the clothes in it- which way does the machine want it?! So it is a guessing game as if the washing cycle will even start. And the washer wont hold as many clothes as our last one did. If there are too many clothes, the cycle will stop and it will refuse to wash until some are removed. Whenever there is a problem starting, which in one month has been four times now for us, it is a huge guessing game as to what is wrong for why it wont start. I dont need this kind of frustration! Further, the locking mechanism in the washer is plastic, and I know from experience that plastic parts will be the first to break. Had I realized this before purchasing, I would have looked for a metal locking device. My guess is when it does break, the whole washer will break. Also, from day one, it has made a sound that Im not sure is normal. It sounds almost like grinding gears every time each various phase starts or stops (washing, rinsing, draining, etc.). I sincerely hope this isnt a manufacturer defect as we didnt buy the extended warranty. We researched this model before buying and many were happy with it but I hate this washer! I loved my last Samsung washer but it rusted all over after just five and a half years even though it still worked great, so I didnt want to buy Samsung again so we took a chance with this Maytag. I am regretting this purchase. I consider myself to be a person easy to please. I want a washer that works that wont rust that you can put a ton of clothes in and throw it in the wash and forget about it. I dont want all this high-tech sensing stuff that just messes up and is highly inaccurate in what it senses! Why cant companies offer a simple, high quality product anymore that works, without the added costly features?! The model number is: MVW6230HW0. Avoid this model number.

My Bravo washer does NOT clean my clothes. I have tried many detergents. I have to pre-treat all spots with dish soap and run hot water over and then rub the spots out. This was the only recommendation given after consulting with Maytag. I have to pre-soak my clothes in a pail of water with detergent. The water is brown. My clothes are dingy, spotted and have bleach spots. I am very careful so this is not from pouring into the bleach dispenser. Maytag was the reason I purchased this washer. Never again.

We bought a Maytag Bravos three and a half years ago. We always tried to follow instructions for the machine. Only used he detergent, used the affresh, tried not to overload the machine etc. Had to call a repairman. Our washing machine started leaking water at the bottom. Hoping that it is only a three machine it would be fixable. Bad news the repairs would be over $600.00. It needs a new tub seal and bearings. For a THREE YEAR OLD washing machine! The repairman and I had quite a talk about appliances. He said they just dont make them to last anymore and the companies such as Whirlpool, Maytag, etc. do on purpose and they get away with it. Stay away from Maytag Bravos. It is a worthless piece of crap. It will not last long. Now we have a three year old washing machine that does NOT work right. Something has to be done in this country to come down hard on the companies that make appliances. I would NOT recommend this piece of crap of a washing machine.