I purchased a Maytag Washer & Dryer Bravos XL in 2013, the washer is already in the junk yard, the drive system failed, the bearings failed and it began to leak. The dryer had a main control board failed, I was able to purchase a new one and replace it myself. The board was made in China, the machines were assembled in Mexico. I replaced the washer with a heavy duty Speed Queen washer made in the USA!

We purchased a Maytag refrigerator and right away had a loud noise. Found out the ice maker was on even though we dont have it hooked up. Now our freezer isnt working. Food is defrosting and ruined. Bottom half of refrigerator is freezing everything. Our fruit and pop and water and lettuce all frozen. 4th time they came which is today. Now says our freon is low so well see what happens. The repairman was so rude he was yelling. We said our Popsicles turned to slush so he said, Dont buy any. He was so nasty. No more Maytag for us – waste of money. Even had the compressor replaced. Wasted 1100.00.

I sold my 20 year old Maytag set and upgraded to this Maytag Bravos washer. This machine takes almost 1 hour to do a load and they come out dirty. Only way to get clean is to set on bulky sheet which uses twice as much water as old machine. This unit should have never been put on the market.

I love my Maytag. It does a good job, however, it takes almost an hour to run one load. Also, if you have a heavy load, it doesn’t spin long enough so your clothes are dripping when you take them out.

I wish we would have never bought this brand and model. Within a month there was a loud banging and the serviceman came out and changed a valve out but it just got a little quieter but never went away. 2nd issue is cloths ball up when your doing bedding. Not sure if they are really clean or not. 3rd when we take the cloths out of the washer we are still seeing soap spots where they were not rinsed very well. We are using the right soap Gain but we cannot wash cloths in the bedding setting. We have to use the extra rinse setting to get all the soap out which defeats the whole savings issue of this machine. It says when you do your monthly machine cleaning it resets the water level but there never seems to be enough water in the tub. Also if your doing sheets in the washer and when the spin cycle starts you have to hold your breath to see if its going to get out of balance which it does 50% of the time so you stop and move things around. Also we cannot put a whole lot of cloths into this big drum because they dont wash correctly. Worst purchase we ever made. With all the negative reviews you would think that Maytag would come out with some fixes but I dont think they really care anymore.

Im extremely disappointed in this machine. I bought this machine after having my Kitchen Aid for 12 yrs. Just last month, the UL message came on. Had someone looked at it and noticed the bearing was loose. He fixed it, just today, it started doing the same thing again!!!!! Now it might be a suspension problem. Of course my warranty expired because I bought it in November 2012. Im never ever going to buy a Maytag washer again!!! Can someone help me to take my complaint to higher up?Thank you..

After less than two years the commercial washer we purchased from Lowe’s died. A repairman came out after a week and said it potentially needs a new control unit or computer. The control unit is on back order and we’ve been without a washer for a total of three weeks. The situation still remains unresolved and I’m regretting not going back to Samsung. After 9 years with a Samsung washer, it died and Samsung refunded the full price of the washer. It was a poor choice to choose American. :(

Its an old story with Maytag. We purchased a refrigerator in Nov 2012. Three days ago we noticed the refrigerator was making a constant buzzing sound and that the freezer was not cold. A repairman confirmed our suspicions. Bad compressor! Cost to repair, $729. And, the warranty on the new compressor was only 90 days. Cost for a new one $1700. Contacted Maytag. We do offer extended warranties (up to 10 years on compressors) on some models, but not yours. So, we will get a new one but with the extended warranty. It wont be a Maytag.

Very Poor Quality from Maytag Although (Dishwasher, model MDB8959AWS) - I knew Maytag always had a reputation of selling quality products I have never purchased a Maytag appliance because they usually cost more than other brands, so this is my 1st Maytag product. After ~25 months (after all warranties have expired), the unit stops working. The lights seem to have a mind of their own. I removed power from the unit for 1/2 hour attempting to re-boot the computer but the condition did not change. After researching the issue online, I found that Maytag has a two big problems: 1) Defective dishwashers, 2) Bad or no customer service.I am an engineer and this type of a problem (it happens from time to time) MUST be acknowledged and the customer made whole or the reputation of the company is destroyed and future sales will (and should) diminish to the point that the company may(?) go away for ever. I know products are not designed to last a lifetime like they were in the 60s & 70s but 3.3 years for a $650.00 appliance is way out of line. The dishwasher we replaced was ~18 years old, and we only replaced it because my wife wanted a more modern look.

I have had my Maytag refrigerator for eight years and it is best one I have had in fifty years. It is dependable, quiet running and easy to maintain. The ice maker is wonderful; it always has ice ready even on the hottest summer day. If and when I ever need to purchase another refrigerator, I wouldnt hesitate to buy another Maytag!

I have bought 2 high end top loader models (Maytag centennial commercial), brand new both from Home Depot. The problem is Maytag is making them cheaper! Suspension is coal springs that suspends the load so if you fill it up, it lowers the drum to the floor, instead of a bottom bracket that supports the weight from lowering the drum to the floor! Second is the pulley system with the belt drive that wears through the plastic casing. You know some people dont have $900 or $1,000 for a machines that says commercial or heavy duty that only last 4 years when you have a family of six! Very very sad, will never buy another Maytag.

I bought Bravos xl. I hate it! Everything about it. It does not get my clothes clean and it ties load in knots therefore being off balance constantly.

This is the most horrible washer ever. Within 3 months it would not go beyond sensing mode and never fill or wash. Tech came and fixed it... 3 times. It still happens and I have to jiggle it all around to activate it. Clothes are never clean, dog hair is never washed out... My broken old agitator machine was taken to the dump & I wish I had it back! How do the stores give this machine a good rating?? I cant do light quick washes, I have to wait forever... Our water bill is 2x higher than ever because if I dont fill the tub with deep water, the clothes dont even all get wet. Hate, hate, hate this thing.

We purchased a Maytag Washer and Dryer from The Home Depot in September of 2017. We did not purchase the extended warranty because of our confidence in the brand. Within less than a year, both appliances started making noises. By September of 2018, the washer sounded like it had a bag of mice squeaking inside every time we ran a load and had stopped spinning entirely. I called and spoke to a very kind lady who assured me that even if we were outside the one year manufacturers warranty, they would offer us the extended warranty without question because it was so close to the one year purchase. She took my credit card, we were charged for a five year plan and service was scheduled. After service, both units were still louder than I would prefer but the technician said it was common. Over the last few months, both have become louder and louder. Now the dryer shuts off and wont stay on. When I called back to schedule service again, the date of our purchase was all of a sudden in question. (I applied for the contract over the phone so THEIR rep entered the purchase date.) They are now telling us they will only honor the cost of parts and we are subject to pay for diagnostics and labor (which is the largest cost of repair). They are telling us our contract has to be cancelled and AFTER we receive and PAY FOR all but the parts, we can call and pay for a NEW contract. This has been the WORST appliance purchase we have EVER made and we have lost all confidence in the quality of Maytag/Whirlpool appliances. Both units have been VERY disappointing and we spent over $700 on each unit. NEVER AGAIN.

I purchased this washer on 5-25-15. It was delivered on 6-2-15. It worked for 11 days. On the 13th, I called Maytag and made an appointment for it to be fixed. They said a technician would be out on the 16th to fix it. I got a call on the 15th saying the part they needed was not released yet so they would be out on the 23rd. The guy comes on the 23rd and diagnoses the problem. He says the machine has a bad motor and shock of all shocks. He doesnt have the part to repair it. They originally assumed it was something else and were wrong. Fantastic. He said he would be back on the 30th. I got a call on the 29th saying that, once again, the part needed to fix it was not released and that they would call me to make another appointment when it was available. I had enough. I originally purchased with Home Depot and called my original salesman. He told me he would replace the washer with any brand I wanted (I paid the difference in cost of course) but I was still relieved that he was willing to work with me. I ended up going with an LG. Lets hope that one works. I have 2 kids and have been having to go to the laundromat. I have to say that I loved the machine for the 11 days it worked! I would probably still have it if they had better customer service but Im not going to continue to put up with them not having whats needed to fix this thing.

We bought the Bravo washer and dryer in 10/2009. Since then the dryer has never worked well. Weve had at least 8 service calls on same and the sensor doesnt work, i.e. says the clothes are dry when they arent and we always have to run them through at least two-timed cycles to make them completely dry. The washer is another nightmare. At least 8 service calls as well, and after one where the motor was replaced, it popped off and flooded my entire house. They laundry room is located on the second floor. I had to replace floors, walls, ceiling, light fixtures, etc. Insurance covered it but it never shouldve happened. Now the washer doesnt drain properly and the error code LD displays every load and we must manually drain it by either setting an extra drain cycle or take the entire machine apart and vacuum out the water. Each load takes twice the amount of time it should, if not more. But I guess its okay because the dryer takes just as long to dry a load of clothes. Something has to be done. Maytag is refusing to stand behind their products and it seems as though many of the complaints are for the same issues. Is there a lemon law for household appliances?

Almost 2 years ago this dishwasher wouldnt drain. Fixed that $300. Then just over a year ago control panel had to be replaced. Now control panel was bad again, had to rest circuit to get it to start. I see this is a common problem. Only 2 of us in the house and the dishwasher gets used only 2-3 times a week since we purchased brand new in December 2011. Ordered the new control panel and just went to replace it, guess what. This appliance could have burnt our house down. The wiring in the door that plugs into the control panel is burnt! Not at the panel at all but a good 8 down the wiring harness. Both harnesses as well. Scared me half to death! To think it could have killed us at night, when we usually run this appliance. Definitely calling Maytag now. I do have pictures as well.

Perfectly great, cleans anything, not terribly quiet, but results are more than satisfactory. Good water pressure, cleans every nook and cranny, things come out spotless. I do not have anything else to compare, but I think the size is fine, I can put a lot of stuff in it. Controls in front at top, easy to use, clean appearance. Even though my dishwasher is 13 years old, I have not had any trouble with it. The top racks are strong and hold a good bit of glasses, cups and bowls. I have put baking pans, cookware, grates, and a lot of other stuff in to wash and it all came out clean.

Ice maker flaps open and closed and lights flash. Bought brand new lasted a couple years. Lots of people are having the same issue according to internet and nothing is being done by Maytag to help except offer repair at half the cost of new fridge! Junk!!

When I went to whip down the small shelve under the knobs, I cut my finger on the sharp metal. Was told that is the oven vent. Checked out your instruction book and found NO mention on that being a danger and to take care when cleaning. If I had been informed of that sharp metal piece I dont think I would have looked at your stove. The metal has razor sharp edges on both sides making it almost impossible to get too close to cleaning it. That shelf is a nice place to collect dust, grease and food boil overs and now I have to be extremely careful about cleaning. Thanks to someones not thinking in their designing. The stove is what I wanted other than that one fault.

Softener container is clogging up with softener. Worse, the drain in the fridge has frozen up twice and now again I am having to pay someone to clean it out. A pool of water accumulates in front of the fridge where the ice melts. Disgusting in new appliances.

This range and oven get unsafe, very hot on the surface and sides. Also, first time we used the oven, our oven mitts and bbq tools caught fire in the storage drawer.

I read some of the reviews on the Maytag ovens. I too have the same problems! Have had control panel replaced and still have to set at 400 if I need to bake at 350. It also takes forever to preheat. Trust this review because I am one very unhappy consumer!! DO NOT buy Maytag!!

I have a top loader Maytag washing machine, Model MVWB835DW4, bought in 11/2019. Five months of light use, the lid cracked. Received a replacement and four months later the lid once again cracked in the exact same spot. Requested replacement parts under warranty and I was told that a service tech must install the lid. Due to health and safety concerns related to Covid, we are not take any chances letting people into our home. My wife and I are 70 years old and are at high risk. Maytags response was they would not send parts under warranty to me and a service tech must install the parts. If I dont let them in by 11/2/2020 (the end of the warranty period) then I would have to pay for the parts. Maytag has the very worse customer service in the industry.

I purchased this washer because of Maytags reputation of the repairman who was supposed to be needed less. Ha! Was that a joke? Ive only had this washer 5 years, repaired once and now it sounds like its gonna blow up. Please dont buy one… Maytag has a one year warranty, but unfortunately I didnt take one out due to their reputation. Plus its hard on the working class to come up with the extra for the extended warranty! I dont normally write reviews but thought maybe I could save someone else a little cash!

Less than 2 yrs old and starts giving UL error on spin cycle. I try replacing the springs. No relief. Notice dark brown fluid under dryer. Thing sound like a plane taking off. A little more research and Im thinking its the bearings. Looks like an expensive repair, now I have to decide whether to cut my losses. Seriously? The reviews on here are just horrible, not like this was an dl hell machine.

After 15 months of use the Maytag Dishwasher MDB8959SBS2 the control panel start malfunction. I read very carefully about the Home Depot Customer reports before purchasing this built in stainless steel dishwasher, and supposed to be one of the top notch on the market, around $850 retail price. It becomes a big disappointment. After three months of use, the top rack handle broken but it still under manufacture warranty, so we get it fixed by Maytag contractor. Then 15 months after regular use for a family of five, the control panel start malfunction, few bottoms will not start anymore. We are out of luck with one year manufacture warranty and working towards our VISA card extended warranty to try to get it fixed.

The washing machine is rusting and Maytag refuses to take care of their inferior product and obvious inferior materials used, and also inferior workmanship.

Top rack fell off with load of dishes. Clips that hold rack to slides broke. Week for repairman, two days for parts, week for repairman. No repairman, call parts be in on 7/28 2014, repairman on 7/31/2014. ONLY HAD DISHER FOR A WEEK, NOW IT IS BROKE. WHAT A RIPOFF.

I purchased a complete Maytag set for my kitchen (fridge, double oven, microwave, dishwasher) from Home Depot on November 22nd 2012. About two months ago I noticed the dishwasher started to glitch here and there, but was still functional. I removed the panel and found that the wiring was completely corroded and would need to be replaced. I put everything back together and have managed to make it almost a month on the same cable. In the mean time, I searched for my receipts, my manuals, and anything else to show my purchase given the 10 YEAR WARRANTY Maytag wants to mention as a sale point. Aside from Home Depot not being able to find my order information to duplicate the receipt, I managed to find where I had ordered my set online and was emailed a copy. Home depot is not involved with the warranty process, unless you purchase the additional warranty. They deferred me to Maytag. I contacted Maytag and was informed that the warranty only covers the stainless internal tub, the racks, and the chopper. Seriously?? So, absolutely NOTHING mechanical about the product past one year.After paying the $699 for the washer, and another 57.99 for installation and kit, I was told by Maytag that I could buy another 1 year warranty that would cover the part, but it would cost me $289, or roughly half the price I paid to get a whole two years out of the dishwasher in the first place. This means I might as well be paying almost $300 a year just to have this product... ridiculous!! Just to buy the part and do the work myself, the part is $172 plus tax/shipping. Since it is only 4 screws and a couple clips holding this thing on, I am likely going to go that route.I have read many people saying similar things about the electronic wire corroding and this appears to be a well known issue with their products. They recommend sealing the entire area using a tube of silicone to help reduce the amount of time it takes to ruin another cable. Very very very poor craftsmanship. Nice racket they have through charging people so much every couple of years for their products!! As my $4000 kitchen appliance set falls apart, I doubt I will ever replace it with another Maytag item.

Our Maytag microwave MMV4205FZ-0 has the same ubiquitous problem as so many reviewers have mentioned. The microwave refuses to turn on (always at the most inopportune moments--like when the entire family is over for dinner. It doesnt matter how many times you open and close the door, it will often refuse to start. I think the worst part about this situation is that there are so many reviewers experiencing the exact same problem. Imagine how many havent posted a review. Doesnt it seem as though a rethinking of the door switch would have been in order long ago along with a recall? The fact that hasnt happened after so long and so many customers who are disappointed in their purchase is a sad commentary.

MTB2656DEB - Well my fridge is now about 12 years old and from the beginning it was horrible ice as always forming under freezer door. The cold cut draw broke 3 times with its cheap junkie plastic. I hated it from the beginning. I have owned a GE double door with ice maker for 26 years. Wish I had kept it.

It’s a nice look to your kitchen first, and an easy clean. Works great for heating up stuff in a hurry and makes popcorn perfect on the popcorn button. Does ok at melting things. I have been happy with mine for 3 yrs so far.

My original Maytag washer lasted over 25 years (still using dryer purchased in 1977). But the Maytag model SAV 4655AWW I bought a few years ago is a piece of junk! Not long after it was out of warranty, it started making noise. Not overly loud, but noisy. Since then, though it makes such a loud noise, you can hear it 3 rooms away. It leaks water from the seals, shakes and vibrates all over the place (even when level). The rocking appears to be due to pathetic self-leveling legs they put on the back of the washer. I had to put a 2x4 on the back side of the washer to keep it stable. That took care of the rocking, but still noisy, leaking water and now it gets off balance when spinning and stops. It also wont start sometimes and you can smell it overheating. The transmission is now going out of it. This thing has been one issue after another. What is worse about it is I saw in another forum that this washer wasnt even made by Maytag. Supposedly Maytag bought? After the purchase, they just put their name on it. I bought a Maytag because of the dependability of their previous products, so Im thoroughly disappointed in their company and products. If I had wanted a washer built by some other company, I would have purchased it versus theirs. If you purchase a Maytag, you expect to get a product designed and built by them. Ill never buy another Maytag product and Ill thoroughly research the product Ill buy to replace this hunk of junk. My advice would be dont waste your money on Maytag.

My original GE dishwasher that came with our house finally crapped out after about 8 years of use in 2007. Bought a Maytag from Home Depot for around $400. Dont remember the model number. It worked okay but then in the middle of 2010 we got a letter in the mail saying our machine was being recalled because the heating element might catch fire (!!!). The recall gave us the option of getting it fixed or getting a $150 rebate. We chose the rebate option so we trashed this dishwasher and went back to Home Depot to buy another one.We found a very nice Maytag with the stainless steel tub and the racks with the lifetime warranty against corrosion (which was good because our previous Maytag had started to leave rust on our dishes because the plastic on the tips of the rack tines was starting to come off), model #MDBA979AWB1, serial #FY2501885. The one we found was a no-box display model but it had all the accessories with it and still had the factory warranty. We got it for just over $300 and with our rebate applied we were out the door for under $200 including tax. I installed it myself and didnt have any issues for quite some time. My wife and I were both very happy with how clean the dishes got!Now, last night the dishwasher wouldnt start. I checked it out this morning, made sure it had power and was able to get some lights on the control panel to light up but still couldnt get it to start. Looks like Ive been victimized by the control board as most of these complaints have said. I guess I should consider us lucky since ours seems to have lasted longer than the average 18 months to 2 years. Will be contacting Maytag and Home Depot to see what they can do but after reading all these negative reviews Im not hopeful.

M1BXXLZYB00 - This is the worst appliance I have ever owned and I am 56 years old. Very noisy, freezes my produce and actually anything in the refrigerator. Yet the freezer wont freeze popsicles. Had 2 service calls on the fan and or fan motor in the first 6 months. Now 2 years later we have replaced 2 compressors and had to pay 200.00 labor to have installed. Now the compressor is out again not even 30 days after the first 2. Whirlpool wants to send another compressor and the poor repair guys are suppose to do it for free now because it is within the 30days. The offered me to buy another refrigerator with prices of 699.00 and 519.00. My fridge in the garage is way more dependable than this one and I have had for 10 plus years with no problem.

I find this Maytag dishwasher just ok, nothing special. It doesnt seem to clean any better or worse than other dishwashers I have had or used in the past. It also seems to get really slimy under the inside of the door.

Purchased my Maytag Dishwasher MDB7749SBM on 5/13. 3 weeks ago the panel went out! I found others have had the same complaint on their Maytag Dishwashers too! I also learned this model was discontinued from Home Depot. Is this because Maytag knows this Dishwasher was JUNK and that they allowed consumers to buy this model knowing it had these problems - I believe so! I find it absolutely crazy that Maytag has not issued a RECALL and now I am out almost $700 plus if I get it fixed or buy a new one, I am out even more $$! There has to be some RESPONSIBILITY taken from Maytag!!! This Company was built on an excellent reputation but now this company reputation is considered POOR for selling defective products and doing nothing about it!

I purchased a Maytag washer-dryer combo in late July 2014. It wasnt until early August that we actually used the washer. It worked fine the first day, but the next day it would no longer fill. After following all of the troubleshooting instructions, I called Maytag to schedule a repair. They said they would locate an authorized tech to make the repair. I called back the next day and was informed that there was no repairman in my area and they would contact a service that contacts local repair techs. A few days later I called back to learn that they still could not locate a repair tech. I live near the New Mexico/Arizona border, and asked if a service tech could travel from Tucson, Arizona and was told that they could not cross state lines and, at that point there was nothing else they could do. They claim that I live in a remote area, but I reside near a major US Interstate (I-10). I will be filing a complaint with the BBB and my states Attorney General. It is now late October and all of my efforts have been ignored. I am totally disgusted with Maytags customer service.

Maytag is a reputable brand name for a washer & dryer. However, they have done very well in the oven/range industry as well! I own a oven/range for over 4 years now and it works great???! Food is cooked to perfection and cleaning???? And self-cleaning is a snap!

I called. I was told nobody else ever had that problem. She hung up. I called again. The french door is nice to look at but it does not seal properly and there is CONSTANT build up of BLACK MOLD no matter how much cleaning. It returns. There is no other design for a seal either. There are several creases in the gaskets and there is mold in all of them no matter how deeply cleaned or sprayed. The seal is poorly constructed. DO NOT BUY THEIR FRENCH DOOR... Also their ice maker shoots ice all over the floor.

I bought my washer in 2016 and now it’s broke again. This is the fourth time! I’ve gone everything to take care of this and it’s a lemon! I will never buy Maytag again. I want to buy USA products but four times for repairs in three years is way too many. I guess it doesn’t matter what name is on it. My last washer was a GE and was still running after 15 yrs when I bought this one. Not one repair ever made on it! I’m telling everyone to stay away from maytag.

I have a Maytag MEDC200XW3 model. Good price reliable and rugged. It washes all the way from my delicates to my husbands heavy fire protective clothing with no problems. Holds lots of clothes with no issues either!

My Maytag Series 300 Dishwasher would not start. I read the reviews and took the door off (easy if you have the right tool), removed the control panel box (one screw), and cleaned the ribbon with electronic cleaner as per someones suggestion. It started right up. This is a bad design. Would I buy another Maytag? - No way! We will see how long this lasts. There is no seal on the door to keep out humidity. Do we really need a new control panel? When this is done...I am done with Maytag!

Maytag Performa Side by Side fridge PSD262LHEB door handle pulled off for the second time since purchase but this time, the handle knocked over a pot of hot water on me. I am just relieved that I have no small children anymore. I would consider this very dangerous in any household. The first time, it was covered under warranty along with the broken ice maker. The repairman stated that he had replaced many handles and due to design flaw, they would not last long.

The unit has an ice maker. On a regular basis, water would accumulate at the bottom of the freezer pan. When the bottom pan got filled up, water would run out on to my hardwood floor. I related the problem to the ice maker. Researching the problem, I learned that the ice maker has an adjustment for timing the on cycle for filling the ice tray. After several adjustments nothing changed. I ordered a water control valve and installed it. The problem persisted. I installed a water pressure regulator but the problem persisted. I installed a water filter, the problem persisted. I turned off the entire ice maker and the problem persisted. The problem wasnt the ice maker. The real problem was the defrost cycle of the evaporator. The drain for the water was plugged with ice. I made modifications to the design so I could monitor the drain hole in the back of the freezer. Will I purchase another Maytag… probably not?

The machine had automatic fill which did not allow enough water to rinse the clothes properly. I had to run another cycle to rinse the clothes. The machine was also extremely loud. When I had a warranty repairman come out concerning these two item as it was brand new, I was told I should have researched better. I gave it away after 3 months.

I can see by the comments on this page that the letter I sent to Whirlpool was in vain. I purchased a Maytag double oven gas range (MGT8775XW00) from our local Lowes. We were remodeling a home we had purchased. Unfortunately (as anyone whos been involved in home remodeling/renovation knows well), it took much longer than I thought it would before range could be installed. It was several months later before it was installed. First time I tried to use the top oven, it would heat to set temp (I assume) and then shut down. The larger bottom oven had erratic heating. I tried adjusting oven temps but it was a guessing game. We had Fix-Rite Corp out twice and they were puzzled by the problem. Two times, they replaced the control panel. After the second repair, it was decided the only thing to fix the kitchen was a complete gutting, new cabinets and floor. The oven was pulled out before I had a chance to use it again. By the time we got the kitchen finished and range reinstalled, I discovered the oven still had the same problems and the broiler would ignite sometimes and when it did, the flame would go out after 30 to 60 seconds and would not come back on. By this time, we were past the one-year warranty. After the first repair did not work, I tried to get Lowes to take it back and assured them I would purchase another range from them. They said they could not do that. Now I can see Im going to end up buying another range. Be assured it wont be Maytag and it wont be Lowes. I also own and use Maytag washer and dryer.

I purchased a Maytag Gemini gas range in July 2006. Rust has appeared on the bottom of both oven doors. I called Maytag customer service, realizing that my range was no longer covered by warranty. However, I feel the paint on a range, costing over $1,000, should last longer than 5 years. Customer service told me to call a repair technician. When I asked who would pay for this service call, they didnt even bother to respond to me. As I have read other reviews of dissatisfied Maytag Range owners, Im glad I didnt waste money calling a repair tech who would do nothing to help, but charge a $100 plus fee. The paint on a car, which is subjected to all kinds of weather, lasts much longer than 5 years. You would think the paint on an appliance inside a home should last much longer. This rust is becoming very unsightly. I will certainly not purchase a Maytag product again, as the company has proved they do not stand behind their product line.

I bought a full kitchen of Maytag appliances when I bought a new house in 2009. I thought it was a reliable company. Id always gone with GE before. I couldnt get the packing sticker off the oven after trying everything to remove it, so the oven bottom is virtually ruined. The timer on the oven dings once and stops; dinner burns if Im not right there to hear it. I was told by customer service thats the way it works, so I had to buy a separate timer. I am now replacing my 2 ½-year-old dishwasher because the control panel has once again stopped working. It cost me $275 to fix the first time and it lasted less than 3 months. I will never buy Maytag again! I got over 20 years of service from my GE appliances.

I bought my Bravos XL 3 years ago after having older model Maytags since the 1980s. My mother also runs a laundromat and SWEARS by Maytag. To say Im disappointed in this purchase is an understatement!!! They have never washed the same as the older models. They twist the clothes horribly! Now Im having issues with all of my dark clothes getting grease spots on them with no apparent cause. I use HE detergent and softener (recommended amounts only) and clean the washer religiously, including the detergent, bleach and softener cups. I DETEST these machines. Also, the dryer never dries unless I run it for 2 cycles, regardless of what setting it is on. Waste of money and definitely not energy efficient when it comes to my water and electric bill, nor time efficient for me since clothes either come out still dirty or with new stains. After this purchase, I would NEVER buy Maytag again!!!!!!

This dishwasher has an electronic control panel that is faulty. Within one year of purchase, the control panel shorted out. It was replaced under warranty. Almost exactly a year after that, the same part failed for the same reason. This time, Maytag refused to replace it for free since it was out of warranty. A new control panel would have cost over $250. Disappointed with this Maytag product and their refusal to replace an obviously defective part, I decided to buy a new dishwasher from another manufacturer. Also, it did not make sense to me to spend that kind of money to replace a part that would continue breaking every year. AVOID Maytag dishwashers with electronic control panels!

Although we have always had Maytags, this was the first time we purchased a front load washer. The Maytag Neptune washer smells and your clothes stink. We have purchased the most expensive laundry products, washed and rewashed clothes and have no other recourse but to buy new machines again. We will not be purchasing Maytag or Whirlpool. I would give it a minus 5 stars.

I purchased the matching Bravos Washer and Dryer in April 2010 at Lowes. I also purchased the extended warranty to have coverage for 4 years after purchase date. I noticed the dryer sensor is not very accurate. The purpose of the sensor is to detect when clothes are dry and then end the drying cycle automatically. However, it fails in both ways. When the dryer stops on its own, the clothes are still damp. I have the setting on NORMAL>LOW HEAT>NORMAL DRYNESS (the reason for the low heat is not to fade/shrink clothes) and even though the heat is on low, it should still keep running until the clothes are dry. So when I open the door and feel the clothes, they are still damp; I turn it back on to run again. If I dont check on it every 10 minutes, the dryer just keeps running and the clothes are bone dry. The sensor should detect this. Once, I decided to test it to see how long it would run with dry clothes and it ran for an HOUR before it shut off. Talk about a waste of electricity.The washer also has issues. First is the SHEETS setting. This setting is supposed to prevent sheets from tangling/balling up. Every time I use the sheets setting, my washer stops with the UL error - uneven load. Meaning, I have to babysit the washer because otherwise, it will stop and wait until I pull out the sheets and loosen them up. I am only washing 1 fitted full size sheet, 2 flat full size sheets, and 4 pillow cases. The reason I bought this machine was because it is supposed to handle king size bedding. Apparently, this washer cannot even handle full size bedding and I refuse to wash each item individually - the machine is supposed to save energy, not require extra loads. The second issue I am having, which resulted in me calling to utilize my extended warranty, is tiny rust dots on my clothes! About 3 months ago, I noticed one of my t-shirts had 4 tan spots smaller than the size of a dime. I assumed I spilled something on myself. About a month later, I noticed it was on another top. Then I assumed it was something on the back of my chair at work causing the spots. It seems to happen every couple of weeks because another article of clothing had these mysterious dots on them. Once, it appeared on my towels and sheets. I realized it was not me spilling anything on myself, nor was it from anything on my chairs. Now, I wasnt sure whether it was the washer or dryer, but I noticed when I pulled out a white sweater from the washer, there were 3 dots on it in the front, and I definitely would have noticed these before, which is how I came to the conclusion it’s from the washer. I cannot see any rust inside of the washer basket so I dont know where its coming from, but I am certain it is not from other articles of clothing (such as zippers or snaps); and the reason I know this is because I do not wash towels with clothes and also, I am 8 months pregnant and have been wearing maternity clothes for the past 5 months and they do NOT contain any zippers or snaps. I took pictures of the rust stains on various items and combined to 1 image. Now, I called my extended warranty to have a service technician come assess these three problems. Well see what happens.

2016 model washer. Bought a Maytag in 2016. Replaced in 2020. Problems: Spin cycle extremely noisy, have to close the door to utility room to stay in the house. Leaks a lot during wash cycle. Getting the lock to release takes awhile, sometimes I have to unplug it. Makes a grinding noise at times when starting the spin then.

Washer Model MVWC555DWO. I dont like this machine. I thought Maytag is a good brand name, but I dont think so anymore. The engineers who designed these new machines with the water level saver dont do laundry. In order to get the cloth covered with water, I have to use the bulky sheet level. I have 2 jeans and a sheet that got holes in them, because the water level was not right. I would have my old machine repaired, if I have know how my new one would do. Im stuck with this machine. I dreaming that this machine breaks down soon and I can buy a new that has a better water level. My old one had water saver level too, but did a great job with the water level.

This Maytag oven has lasted my mom for over twenty years. Now after her passing the oven is now serving me and my family. Have had it soon to be three years. Just now having to replace one of the eyes.

Purchase a Maytag Bravo XL Washer Model MVWB850YWO from a major Home Improvement store in January 2012 with a 4 year service plan. Since this time I had to replace a motor and 4 (that is right 4) control panels. Although I am covered under a protection plan, the cost of laundry services and an outage of 2 weeks for each event is very costly. This time I call Maytag for support on their product. Looking for someone to say that there is something wrong with this machine. I want to hear that their product should not perform like this. I was told from a supervisor in these words that Mrs. we only care about the machine the 1st year. After that you are on your own. When did Customer Service lose the service part? When did companies stop caring about their products they produce? I never heard I am sorry youre having trouble or even a recommendation. A machine this new should not have 4 control panels replaced. This is the reason no one wants to buy a Made in the USA product anymore because we know the employees working there do not care about keeping customer relations.

We moved into our first house just over two years ago and decided we needed to get a new refrigerator. We did a ton of research online, reading reviews, etc. We found a few not so great complaints regarding Maytag; however, we took our chances. (Note that we live in a house built in the 40s, so the fridge space is small and we needed a fridge size that is smaller than normal. We didnt have many options.) Well, a little less than 12 months later (yes, luckily right before the warranty expired) our ice dispenser stopped working properly. The mini-ice door would not close properly, resulting in a lot of frost in where the ice door was located. (There was so much we couldnt open the freezer door. It would get stuck.) So, we called out the repair guy and he said he had never seen this issue before and basically had to replace the whole flap and parts. Sweet. It was fixed and cost was covered! Well, about 5 months later, it happened again! Ah, they got it fixed yet again. Well, another six months later and after the warranty expired (lucky us), the fridge completely stopped cooling. (And it just happened to be Halloween, not a great day for a house issue.) So, we had to remove all our perishable food and place it in a cooler (which works hundred times better than Maytag products), and move all frozen food to a family members house 15 minutes away (luckily!). We were also super lucky we found a repair company that could come out at 5pm the next day, which happened to be a Friday! Awesome company (Conners Repair in Metro-Detroit). He concluded the defrost board was broken, meaning it was freezing and creating frost and then not defrosting, clogs the vents and not allowing circulation to occur. He was shocked when he found out we only had this fridge for 2 years and said this is something that normally happens in 20-year old fridges. I then decided to call Maytag and nicely requested a refund for the issue. I was told no due to the warranty expiring and also because we didnt use a Maytag repair company. I didnt want to wait a week as I thought this was something that needed immediate attention. I also am not sure why it matters who you get to fix your fridge. I have an invoice for proof of the issue and the repairman even said hed call to verify the issue. I don’t understand why I have to pay for something that was not properly produced, and not to mention the time out of my schedule to deal with Maytags issues. I now know not to buy any Maytag products due to the lack quality. I guess I learned the hard way.

The oven hasn’t caused any issues. It’s beautiful stainless steel and black finish creates a shiny but modest finish to my kitchen. It’s self cleaning power is also useful and saves time and where I come from time is money. It cooks food evenly just as an oven should.

I purchased the Bravos X washer approximately 13 mos ago. Washer was noisy and has deteriorated since installation. I questioned the ability of a non agitator appliance getting close clean but was assured it would. Not the best if clothes are just moving against clothes. The machine had a difficult time in between adjusting to wash balancing a 3x event upon starting. It leaked intermittently during spin cycles and stopped due to unbalanced loads, sometimes refilling and stopping again. Now it wont spin at all, circuit board problems! This is my first and last Maytag. The company will most likely not balance/compensate on the purchase price (like the Bravos X) because it is beyond the 12 mos warranty.

The house I purchased came with a washing machine and when I used it the water didn’t pump out leaving me with a load of wet clothes. I went to our local hardware store the same day and purchased the only washing machine they had which was a Maytag high efficiency Top loading washer the same day September 30, 2020. Had the washer delivered and set up, and watched the washer work through the window in the top. The sensor on the machine only gave water up to the top of the clothes, not over them. When it went into the rinse cycle it gave the same amount of water. My clothes came out with soap suds on them and the clothes on top did not agitate down into the machine on the wash nor rinse cycle. Not once on the loads I washed in the two weeks I had the machine did my clothes come out clean and not twisted in a mess making it difficult to get them out of the machine. I used the expensive Tide HP pods and followed the referenced directions. In reading the other reviews on this same washer many of them had the exact same problems that I did. The warranty will not replace this brand new machine nor the hardware store so I am stuck with a washer that doesn’t work as it should and out of the money I paid for it.

We bought a Maytag dishwasher in May of last year. The control panel went out about 3 months after we got it. It just started doing its own thing Like not running the wash cycle or a different cycle than we pushed. We called for a repair and were told by the repair man that the control panel was on the fritz. He ordered a new one and told us it would be a month before he could come back and install it. When the control panel showed up at our house, we installed it ourselves because we did not want to have a faulty dishwasher running in the house.Just yesterday we noticed a huge rusty area on the bottom rack. We called and were hold for 20 minutes if not more, before we were even able to talk to a rep. She then came up with every excuse as to why our rack was rusty (hard water, water changing??). We asked for a new rack but she wanted to send a repair kit. We were on the phone with her for half an hour, if not more, and she just refused to send a new rack. When we finally asked to speak to the manager we were told the wait time was 32 minutes and hung up! Do not buy crappy Maytag appliances with even crappier customer service reps! (see our review about our Maytag fridge!).

My husband and I were Maytag fans, and we purchased the fourth set of Maytag w/d in May 2019, along with an extended warranty. Four sets may seem like a lot, but my husband and I have been married for almost 30 years now. Long story short, the washer went haywire, and kept flashing LF. After searching Google for answers, my husband flipped the main breaker, then unplugged the washer overnight. It seemed like that fixed the problem, but it didnt. I called Lowes for help and got hung up on numerous times. The hang-ups were not due to my attitude or choice of words. I kept getting transferred from person to person and put on hold, then the phone would go dead. Eventually, someone actually spoke to me and gave me an 800 Maytag number to call, which resulted in more hang-ups.As before, eventually I got to speak to a real human being who took my info and said that a service tech would contact me. Well, over two weeks later, no one has contacted me. However, due to my post/review on the Maytag website, a Lowes representative did call me and offered me a full refund on the washer, but not a word was mentioned about the dryer that seems to be possessed because it turns on and off at will. My husband and I have a limited income, and we purchased the top-of-the-line Maytag w/d thinking that it would last at least ten or more years.For the money that we spent, the w/d should have at least lasted for the warranty period. As noted before, Maytag was once the Toyota of w/d. You could not purchase a better product. Now, the exact opposite is true. Buyer beware, the most expensive with all of the bells and whistles is not always the best. My husband and I have gone retro with the purchase of a new Speed Queen w/d, which will be delivered this week. Hopefully, it will live up to the reviews that I have read.

I mistakenly purchased the Bravo XL top load washer. I only wish I could give it a zero rating. I have only tried to wash 3 loads of clothes. It is almost beyond belief that anyone could possibly think this could clean anything. My husband actually watched it “work”, and insists I call Maytag because they must have forgot a part! It does nothing but crumple/wad the middle items together and rub them...and only them...together. There is no movement of the outer items until it spins. Maybe Maytag should enlist people who actually do laundry to “test” the items they put their brand on. I know the government and the energy rules have added to the complex problem of buying something as simple as a washing machine...but this piece of junk is almost laughable to watch as it destroys your laundry. I’m almost embarrassed to let anyone know I bought it. Thankfully, I have 30 days in which to return it.

I would never buy a Maytag dryer again. It has been serviced 3x since purchasing in 2010.

I also bought a Maytag Neptune MAH5500BWW and matching dryer model #MDG5500AWW in 2001 and within a month, I called Sears and Maytag. I told them about the terrible odor and mold growing. The repairman said it is normal and told me to use Tide detergent once every two weeks. The dryer had a major breakdown and I had to buy a whole header with all the electrical components. I too bought the brand name Maytag due to a good reputation that Maytag had. I never received a recall notice or anything from Maytag. I will never buy Maytag products again. I found out from a salesperson at Sears that Maytag was sold to Whirlpool. The salesperson said the reviews are terrible for Maytag products especially for my models. I will never buy from Sears, etc. What can you do for me? Maytag and Whirlpool need to take their responsibility for their products! I am truly lucky I did not buy a plane from them. I and a lot of people would be dead.

I purchased my 2nd Maytag Neptune washer in 2005 to replace an early Neptune that was complete junk. This one worked OK until this year when it began to make awful noises. After research, I decided it was the bearings that failed. I took the unit apart to get to the bearings and found out the entire outer tub must be replaced not just the bearings, at a cost of $515. What lousy engineering, the bearings dont come out of the housing. No wonder Maytag repairmen are so bored. There is nothing to fix, you just buy a new washer. I wont buy Maytag this time.

Rust on two year old Maytag Bravos washing machine - I noticed some rust along the inside lip of the washing machine lid and along the seam near the top of the machine about a week ago. I contacted Sears where we had purchased an extended service agreement. However, the agreement does not cover rust. I contacted Maytag and there is nothing that they can do either. The machine is kept inside the house in the laundry area. We have had two washers in the past 21 years that my husband and I have lived at this house that were much less expensive than the Maytag Bravo. They did not rust. This will be the last Maytag product we will purchase.

I thought washers are supposed to last 10 years or something. 3 years and I have to replace it. I dont know who Im more dissatisfied with - Maytag or Direct Appliance where I purchased it. Just thought I would rant and warn others about this brand. The computer died so it doesnt know what cycle its on. Repair guy said its unfixable. ARGH!

Approximately one week ago, the display on my fridge began to flash and ice door flap continuously opens and closes. Upon researching the issue, it seems to be a very common issue and a known defect. One in which was apparently a recall at one point. I was told by a Maytag representative that the recall was from 2007 to 2009 and has since expired. Expired? Its a known defect and should be the responsibility of Maytag to provide the parts and labor to repair the fridge. I asked for a supervisor and was told that one would contact me within 24 hours. Well, about a week later, I never received that call so I called Maytag again. This time I was told by the maytag representative and a supervisor that there was no recall and that it was a Quality issue. A play with words, in my opinion. Anyhow, regardless of the title the issue was given, I was told I would be responsible for the repairs and costs. I attempted to look up the recall on Maytags website and had seen the last two letters of the serial number to my fridge listed under the recall, but when I tried to investigate further, the site referred me to the 800 phone number I had been calling. Now, had this been an issue that was not a known defect and apparently a recall, I wouldnt be writing on this site right now. But, because it is a known defect that maytag is aware of, I think its Maytags responsibility to pay for the parts and labor for my fridge.

We recently purchased a Maytag refrigerator, love it, no problems until the mystery person in my house accidentally broke the slide out door for bottom drawer. So I called Maytag, and with no questions asked they sent me a new part by Purolator! Great customer service makes everything better! Thanks Maytag.

We purchased a 3K Maytag refrigerator/freezer and purchased an extended warranty as well. 5 months later the ice machine stopped working. We called Maytag to get it repaired since its under the 1 yr factory warranty and they sent an appliance service company they contract with to repair it. 6 service calls and two months later its still not repaired. I called Maytag back to say if you cant fix it please replace it. They say it needs to be deemed not repairable to even consider replacement and that they would send out a different repair company. As of yesterday (9/(9/14) another month and a half and 5 trips from the second repair company and it still does not work, so I call Maytag again to complain and they give me the same line ....needs to be deemed unrepairable... How long and how many service calls does it take to fix a ice maker? How much work and how many hours do I need to miss to get what I paid for? I went to their website and it talks about how their mission statement is customer service etc, etc, etc..... Thats just a bunch of lip service and judging by the HUNDREDS of complaints I have read this is their standard method of operation.... I for one will not let this go and will be filing a claim in small claims court to get what I paid for..... BE WARNED if you are looking to purchase a appliance.

This is just a heads up to anyone thinking about purchasing the front loading Maytag Neptune washer and dryer. We spent $1900.00 on these machines and have had nothing but trouble from them. I will never purchase a Maytag or now, Whirlpool appliance again. As to the rating above, if I could post negative 150 stars I would. I have spent as much in repairs as the new dryer cost.

Purchased dishwasher from Highway Appliance in Dunlevy, PA on August 21, 2013. In August, 2015 control panel apparently went bad. When pushing normal, other buttons light up, but not the one you select. Tried throwing the breaker to reset, to no avail. Based on reviews, seems like many others have the same problem. Step up and do the right thing Maytag - recall & replace these machines!!!

The worst wash machine Ive ever used. It doesnt clean clothes well. It constantly had error codes. Im constantly having to unplug and reset the machine and 4 times out of five it will NOT restart. Not to mention it stinks worse than my sewer. I have to run the refresh cycle every four to eight loads. Ive owned this machine three years. And it has been three years too long. I will go back to a ringer washer or a wash board and have better results.

Maytag Dishwasher MDB7749SBW3 - Control panel problem just like everyone else describes. Bought in Nov 2014... how disappointing!! My husband is sure he can fix it if I buy the part. I went online to order the control panel, and of course because Im in Canada I cant ship the part directly from the website, I have to call the Canadian Sears Part Dept., its about $200! As I came across all these reviews I am even contemplating if I should waste our time and money trying to fix this thing... Maytag never again!!!

The brackets that make the door open and close are just screwed Into the plastic lining with no kind of anchors. If you use the freezer a lot the screws come loose. Can’t close the door. And then 300 dollars later a service call. All to replace a screw. That’s just fine but the hole is stripped because no one could install a 50 cent anchor on installation at the factory. No more Maytag for me.

Have read others reviews and experiences and wish I had visited here first. Our first Maytag washer and dryer set lasted over 25 years with only minor repairs until the transmission started to leak grease and was uneconomical to repair. Our second set only lasted nearly 10 years and were obviously lesser quality. The wife decided that she wanted the best and high tech version. She really liked the features of the Bravos 300. What a mistake! Not even three years old and she has been dealing with the noise and the problem with constant unbalanced loads, intermittent error codes, odors and the forever cleaning requirement. The whites were intermittently getting rust stains until I determined that the underneath side of the top cover around the bleach reservoir had rusted out big time. I replaced the top cover for over $125 plus an afternoon that I will never get back. (Out of warranty, of course). Today the wife called me to say that the washer would not complete the rinse cycle and she could not reset it. We had to pump out the water and pick the wet clothes out. A grinding sound is coming from near the bottom of the machine and sounds expensive. The service man is scheduled to be here day after tomorrow to give me the bad news. My next washer purchase will NOT be a Maytag or any other high tech piece of crap. Simple is better.......

In 2003, I purchased a brand new Maytag washer and dryer set, I chose Maytag because of their reputation. Within the first 6 months, I had a bearing go bad on it and that had to be fixed. It has become noisier and noisier throughout the years and now it is leaking all over the floor when I do a load. I am single, I live alone, I do laundry very seldom and do not do large loads. I am so disappointed with Maytag. When the repairman came out initially to fix it, he said that the brand he fixes most often is Maytag. Expensive lesson learned, Ill never buy any type of Maytag product again.

We have had our Maytag double oven for about 5 years. 18 months ago two of the burner knobs froze off. You cannot turn them. We had oven repaired - they replaced part WPW 10204705 - it cost us approx. $400 to repair. Here we are today and ANOTHER burner know has frozen in the off position. I will have to pay again to have this repaired. We are super disappointed with this over and with Maytag. We would never purchase from them again.

We purchased the Maytag double oven 30 inch 5 burner, stainless steel, model MGT8885XS. Oven worked good for six weeks. The igniter broke in the bottom oven and when the third party non-Maytag repairman came out to fix it, he was unable to remove the bottom oven door. It is not flush and heat escapes when the bottom oven is on and it causes the top oven to get condensation. The repair man was directed from a technician from Whirlpool that he had to order a new seal and hinges. I dont want it fixed. I want a new one. I have called Customer Service for Whirlpool and the third party and the store in which I bought it from and everyone is pushing it off onto someone else. Customer service is poor and stated they will only fix the oven and will not send us a new oven. We sent our rebate in the mail which was to arrive within 8 weeks and we have yet to receive it. Very poor customer service. Glad I purchased the 4 year warranty. I will never buy Maytag again.

Purchased a new Maytag washer (MAH5500BWW) and matching dryer along with the pedestal that they sit on in late November of 2003. Spent well over $1900.00 for everything including the delivery charge. I noticed the build up of mold/mildew inside the washer starting in early 2005 but cleaned it every week or so and it seemed to go away. As time went along the mold/mildew smell got stronger even after each cleaning that I did with bleach. Nothing seemed to help.It wasnt until 3 days ago when I had my dryer vent cleaned by a professional company that the technician looked over at the washer and said You know that washer was recalled and that there was a class action lawsuit against Maytag about mold/mildew issues involving that model. He opened up the washer door and looked and was shocked. He told me that he himself had the same Maytag model washer and was notified by Maytag years ago about the class action lawsuit. He told me that he had received what he called a buy back check from Maytag. I wondered why I had not been notified since I had purchased both units new and registered both with Maytag after my purchase.I decided to do a search for my washer model number and looked for mold/mildew issues and was shocked to find thousands of complaints involving this issue with this model of washer. I then called Maytag/Whirlpool and this is where the fun begins. I called and explained to the customer service rep at Maytag/Whirlpool what the problem was with my washer and asked her why I was never notified of any recall or class action lawsuit involving my washer. After thinking for a minute or two she says that she is unaware of any problems with my model of washer and asked me to recheck my model number. I do this and again she says that she is unaware of any problems associated with my washer. I explain to her about the thousands of complaints on the internet about this mold/mildew problem and she then says I shouldnt believe everything I read on the internet.At this point I ask to speak to her supervisor which she says she transfers me to and the fun continues. The supervisor then tells me that the customer service rep whom I was speaking with is new and doesnt remember the issues with my model of Maytag washer but she herself does remember the issue of mold/mildew build up inside the washer. I ask her why wouldnt this issue of mold/mildew in this washer be in your system for this rep to be able to refer to? She then says that since this issue was so long ago its not in their system anymore. Huh???She asks me if I was part of the class action lawsuit involving this washer and I explain to her that I was never notified of any such lawsuit so I couldnt have been part of it. She then says that Maytag has since settled this issue long ago and since I missed signing up for the class action lawsuit I was just out of luck. Somehow its now my fault for them not notifying me about the class action lawsuit years ago!She then offers to send out a repair person to look at my washer and to look at the mold/mildew problem. I ask her if the service call was free and she snickered and said no, why would it be free? I tell her I thought it should be free because I paid nearly $2000.00 for these machines because I was looking to get the top of the line machines. Now I have a mold/mildew infested Maytag washer that smells and looks so bad its a assumed health risk. She again tells me that the service call will not be free and asks if I want her to schedule it now. I quickly decline!She then tries explain to me in some odd fashion that I should be happy that I got 10 years of service from my washer/dryer and hoped that I would continue to purchase Maytag. What??? Are you crazy woman!? Now its me who is laughing at this point. I almost say some very bad things to her but better judgment takes hold and I just hang up. Now you have heard my story and Im now looking for another washer/dryer so I can remove this health hazard from my home. I will never ever buy anything that has a Maytag/Whirlpool named attached to it.

Purchased MBF1958 model refrigerator July 2012. Has had 3 major problems. 2nd time the compressor has failed. For over 1 month have been playing phone tag and given the runaround by Maytag. Never return calls when promised and get a different story with each person I speak with. After 2 service calls to diagnose a bad compressor, $69 service fee, two weeks for the replacement to come in, the third serviceman decides this is not the problem and the refrigerator cannot be fixed. Maytag has once again offered to SELL me a replacement at a discounted price. Do I really want to subject myself to the HORRENDOUS MAYTAG EXPERIENCE again?

We are on our 2nd Maytag refrigerator in 6 years and both units have failed. Maytag will not stand behind their product and the service company declined to come out to look at the unit because we were upset and contacting the BBB. So we have spent thousands on 2 refrigerator units that have lasted 2.5 to 3 years a piece. If I could give no stars I would and I would advise to look at other companies and models.

I have owned a Maytag gas dryer for 10 years now. I have had to replace the idler and belt 4 times now. This dryer appears to be built as cheaply as humanly possible just to get it past its almost non existent warranty. The replacement parts are even worse. The idler has a bronze bearing in it as a wear item. Really??? Why was this never even considered as a part that could be lubricated at least occasionally?Granted, lots of people do not have any mechanical ability at all and just pay through the nose for a repairman to come to their place for any repair then pay dearly for the service but, I DO have mechanical ability so I do all the work myself. That is why I know firsthand about the terrible manufacturing results and the very cheaply built replacement parts available at outrageous prices.

I have called numerous times and the satisfaction is out the window. The MOLD is so bad on the gasket that I can not get it off and it just keeps getting worse. My clothes smell musty even after they are washed. Really fed up... I have had different Maytags for at least 40 years and I will not purchase another one at this point. Apparently your customer service is as bad as some of your machines. My word of mouth is not good advertising for you.

Called Maytag. Was part of 2005 recall with Neptune Maytag washer. We did not realize it and now Maytag will not do anything. Now having dryer issues with a cracked drum. Called and there was no resolution or attempt to resolve.

Control panel broken for a second time in 23 months: I purchased a Maytag dishwasher less than 2 years ago at Home Depot. 11 months later, the control panel went out. Specifically, the start/cancel buttons stopped working. A service tech called me under warranty; the control panel was shipped to me, and the tech fixed it. He also told me that they had had numerous problems with the control panels.13 months later, the control panel went out; specifically, the start/cancel buttons stopped working (sounds familiar). I can get nothing from Maytag, except a demand for service fees or sales pitches for extended warranties (at a price that was half of what the dishwasher cost new). They also offered me the free part as long as I pay the service call fees. I told them to just to ship me the part and that Id do it myself. Nope. I must pay the repairman. Now, theyll ship me the part if I pay for it, but they wont ship me the free part. It only comes with a service call.Maytag also told me that there were no reports of problems with the start/cancel button, an obvious lie with a quick internet search. The customer service rep sounded like she knew I was getting treated badly and kept using the word policy. Her supervisor was much more cocky and made sure I knew that I wasnt getting anything from her company.They make horrible products, attach what once was a good name, provide zero customer service, and lie to your customers. Great business practices. I will never purchase a Maytag product again.

Back in late 2017 we paid over $800 to purchase a front loader Maytag washing machine from Lowes. Before the year long warranty was up, the control board/motherboard stopped functioning. Maytag sent a repairman who tried to blame the problem on us even though he appeared well aware of the problems with Maytag/Whirlpool. After appealing to Lowes, they intervened and Maytag agreed to replace the washer with a higher model. (This process took many phone calls and a great deal of frustration).One year later, shortly after the warranty expired on the second washer, the control board again stopped functioning properly on the second Maytag washer. Since then, I have been rebooting the machine, starting the cycle over again numerous times and doing everything within my power to keep the washer going. The cost of replacing the control board is outrageous. Soon I will replace this machine with an LG with an extended service warranty. No more Maytag or Whirlpool products for me! They are once great American corporations that have fallen apart and are riddled with dishonesty and greed. I guess these corporations only mirror what is going on in this country and government.

Code F51 showed up and my appliance repair man immediately said, I see this problem with the Maytag Bravos all the time. Its a control board and motor problem. He gave me a number to call to see if I could receive help through Maytag (Whirlpool), because its a major fix. He also thought that there might be a recall by now since there have been so many problems, but no. The Maytag customer rep was of no help. So disappointed in Maytag and the Bravos Washer. I will never buy another Maytag again!

We purchased our Maytag Bravos washer/dryer in January of 2012. In October of 2013, I noticed that the lid would not close properly. In examining the lid, we discovered that the screws were in tact but the information panel on the inside of the lid had come unglued causing the lid to be obstructed from closing properly. After calling Maytag we were told that they make a quality product and, in what I consider to be a condescending reply, could not help us. Replacement of the lid with the service call would cost almost the cost of this expensive washer. So disappointed in what we thought was a wise purchase!

Maytag Bravos XL MVWB980BGO. To start, I live on an acreage so some problems may be related to being on well water. The most annoying part is the washer doesn’t have a drain & spin without rinse. So, when my well pump started acting up, I had no way to just drain & spin off the load, so I had to try to lift thoroughly soaked clothes and try to dry them...which took about four hours. Another aspect that is a pain is uneven loads. It keeps trying to fill, instead of just stopping & letting me adjust the load myself. Then the damn thing won’t reset. I often have to resort to unplugging the machine and starting over. High efficiency is a joke. I’ve had the machine about five years now and it goes low flow error, even though the flow is fine. I’ve tried running cleaners through the water line and it’s still doing the same thing. The only thing left to try is take the machine out and try and manually go through the lines. For the amount of money we spent on this machine, I am thoroughly disgusted with how it runs. It is the first & last Maytag washer that I will ever buy. Next time, I’m buying as cheap & basic a machine as I can buy. On the upside, the dryer works perfectly.

I purchased a Maytag gas range after remodeling my kitchen. I thought I was getting a good product, boy was I wrong. The ceramic gas grates are so slippery that pots tend to slide off but the real problem is that the racks inside the oven fall when you place pots on them. I tried cooking a Thanksgiving turkey in it and the racks fell to the bottom of the oven. It appears that the top rack and the bottom rack are the only two that stay in place. And it also appears that when the oven is on, the sides of the oven expand so that the racks fall. I have tried to contact Sears as thats where it was purchased to no avail. I will now attempt to contact Maytag directly but it appears that I will also not get anywhere there. I have read at least one other complaint of this exact same type happening to someone else. This is very dangerous. Do they really want a lawsuit?

I would like to say that I purchased the Neptune washer & dryer for my parents back in 1998. Up to now, 23 May 2015, not once has either of the machines required service and have been functioning well for the past 17 years. This is a testament to the quality and workmanship that is Maytag. This week I have purchased the Maytag Maxima front loading washer & dryer for my home because of Maytags reputation.

Had a Maytag Dishwasher that was recalled in 2007 model # DWU9962AAE. I was sent a notice of recall and when I contacted the Maytag staff in the Recall department said that they were sending out a replacement as the unit. Mine was being recalled due to defects in the heater element, which could cause electrical failure and fire. I was pleased they were offering to replace the unit, and within a week or so, a new unit was delivered. This is where the troubles began... the delivery/install person from a local retailer, complained the entire time about having to do this job, was ill-equipped to perform the install, twice he thought he would have to stop as he did not have the correct tools he shared with me. I felt this was odd, if this is the job he did all the time? I asked for a bill of sale or something that would show that this unit had a warranty, and date of install. I was told that in these cases, the local retailer that is contracted to install takes care of all that. I did get the Dishwasher use and care guide, and it seemed like new unit. I had never had a recalled unit of a major appliance. Also since Maytag had my address, phone and email information as they set the install up. I believed the installer. Fast forward to about 2009 and the control panel on the door starts to lose cycles. I decided that since it was just me using the unit and the cycles I used most worked I would not bother with the repair.Fast forward to late October of this year 2015. The dishwasher Maytag model # MDB9601AWW finally does not turn on any longer... I call Sears to have an estimate for repair of the circuit board in the door. I give Sears the model and serial number... and schedule an appointment. The repairman gives me a cost of roughly $600 to replace the circuit board in the door! I tell him no thanks pay $ 59.00 and decide I will buy a new unit... I review many sources such as consumer reports, where it becomes evident that Maytag as a brand is not very reliable. At that point I decide to call Maytag and speak to them about my issues. Two dishwashers in very short order have issues. Also my new unit only had a one year warranty.So much to my surprise when I called Maytag I was informed they did not have any records of my contact information at my current address..? And worse there was a recall on my current dishwasher back in 2010! I was never informed of this, and had used a potentially hazardous appliance for 5 years with no knowledge of this! How could that be though since I was given my current unit by them in 2007. I was very unhappy at this point.... but my disappointment with Maytag was about to deepen.I was also not happy with Sears Home Repair.... They are informed about all product recalls, and had my model and serial number. When those were entered into their computers when I made the appointment and again when the repairman came out and captured that information on my dishwasher himself that should have alerted him to the recall. Not an opportunity to sell me a $ 600 repair that did not even address the defect for the which the recall was issued.So I am now routed to the Maytag recall department.... where all they offer me is a $ 150 coupon for an expensive Maytag dishwasher? So after explaining my situation... and asking the woman I was on the phone with If she would invest $400 or 500 more dollars in Maytag dishwashers, given my experience with 3 failures of their products in two separate units that were not that old? She said she understood. She arranged for her manager Carol to call me the next day at 9:00 am PST. The call never came, and two hours later when I called in they tried to tell me it would be another 24-48 hours before she could return my call? I was now very unhappy. I asked to speak with her supervisor Tim. He too was unavailable, finally after a very long time waiting on hold. I was connected with Amber. I explained again my issues and told Amber that I would like another Maytag Dishwasher to be offered to me..... as this was a very unique set of circumstances... She was willing to let me write letters like this and contact the Consumer Products Safety Commission and lodge a complaint. I am waiting to be contacted by the manager that handles recalls from Maytag. She alleged that they CPSC does not allow the Mfg to assign specific compensation to individuals. That is true....when they are only subject to one failure as part of the recall.... according to the woman I spoke with at the CPSC. However I had not only that complaint; but the circuit board issue and as goodwill gesture to any consumer they (CPSC) have no jurisdiction.... and Maytag could do as they wish. However I doubt anyone but Amber a low level manager, who took it upon herself to make this decision on her own, without even punting to her boss Tim when I shared my story. I just this last weekend bought a new Bosch dishwasher.... and would caution anyone who was considering the purchase of any Maytag appliance of any kind to use my experience as a cautionary tale.

We bought a top load washer and the matching dryer. A thermal switch (I think it’s called) blew in the dryer at about two years. Luckily my husband is an electrician, so he took care of that. WASHER-A little after 2 years the plastic “driver hub” stripped And the agitator has stopped working, the door is having trouble locking and it won’t spin fast enough to get the water out of the clothes. I’ve ordered a new “driver hub” for $53! It is a cheap plastic part. Probably 1 cent to make in China. Robbery. This will hopefully resolve all 3 issues I’m having with the washer. They even charged me 9.99 shipping. $2000 later Maytag/Whirlpool should treat their customers like royalty. I will never ever buy another Maytag or other brands associated with Whirlpool ever again.

Our Maytag French Door with freezer on Bottom MFF2258VEB quit on us after three and a half years. Called local authorized Maytag dealer. They sent out a repair man. He said the main control board was bad! After much discussion we told him to replace it. After part and labor $261.00 it is running for now. Then called Maytag to see if they could reimburse us for the part $161.00. NO DICE! I have a kitchen full of Maytag products and a washer-dryer set but will not BUY ANY MORE Maytag products. Pass the word to boycott all MAYTAG PRODUCTS!

I purchase my Maytag electric glass top stove 9 years ago. 2 years ago, one of the burners went out and had to be replaced. Now, in the past 2 days, my oven is taking FOREVER to preheat from 0 to 455 degrees. So far, its been 78 minutes waiting for it to go from 0 degrees to 425! Apparently the heating element is defective. As far as the self cleaning oven, it is absolutely worthless, and does NOT work! Needless to say that Im very disappointed, and looking at another repair expense!

Very poor quality. Vegetables freeze at the back of the fridge I have tried everything. The vegetable drawer constantly comes off its track and the freezer door slide jams and stops the door from closing. It leaves about 1/2 inch gap. Now the Whirlpool/Maytag company changed their corporate policy and wont allow an appliance store that to come out and fix the fridge I have to go back to the manufacturer. Their website wouldnt take my email address when I tried to sign up for an account and they wont answer the phone. What a hassle. Ill buy another brand next time but never GE or Whirlpool again!