Maytag Bravos Top Loader Model #MVWB400V90 washing machine went out and was showing code F1 code. I looked in the book and it said call service. So, I called Maytag who provided a repair number for the local authorized dealer appliance doctor. I called them 2 weeks later and the tech said, Before I do anything, you have a common problem I’ve been seeing with the motherboard in these machines. You should contact Maytag, and charged me a $100.00 service call fee. Then when I called the Maytag line, 1-800 253-1301, the first lady says I have 2 options: purchasing a $315.00 program plus which would send a tech, cover the part and 1 year warranty or get the number for an authorized repair place. But after hearing the first option, I didnt like either. She proceeded to tell me I could no longer have option 1 because I called a tech out. What?! Where do you think I got the number from, hello?! Then after I asked for a supervisor or manager, they put someone on the line who claimed to be the last and final authority (Robin) that I could speak to. When I asked does she have a boss, she said doesnt everybody? I said after several condescending comments by her. I am being treated like I am not the person who just spent 700 plus dollars and after only 3 years, my washing machine is out and you are treating me like I am the bad guy. I asked for a complaint line or email address to voice my concern but again Robin stated the buck stopped with her; what?! Is this the Maytag my family would own 20 plus years later going strong or a new version who doesnt care after you purchase their washer if it lasts or not? To ask me to spend 600 plus in repairs after you tried to offer me 300 plus in a program is ridiculous and I will never ever buy a Maytag because of this response plus treatment. I will have to buy a whole new washer after only 3 years but I am going to tell the entire world to avoid Maytag if they want a washer to last without any type of resolution beyond doing it yourself.

We bought a top load washer and the matching dryer. A thermal switch (I think it’s called) blew in the dryer at about two years. Luckily my husband is an electrician, so he took care of that. WASHER-A little after 2 years the plastic “driver hub” stripped And the agitator has stopped working, the door is having trouble locking and it won’t spin fast enough to get the water out of the clothes. I’ve ordered a new “driver hub” for $53! It is a cheap plastic part. Probably 1 cent to make in China. Robbery. This will hopefully resolve all 3 issues I’m having with the washer. They even charged me 9.99 shipping. $2000 later Maytag/Whirlpool should treat their customers like royalty. I will never ever buy another Maytag or other brands associated with Whirlpool ever again.

My stainless steel french door refrigerator started to rust 4-5 months after purchase. Upon contacting Maytag/Whirlpool I was advised that this is cosmetic and the cosmetic portion of my warranty is expired. I think this is a poor grade of stainless steel and should be recalled and/or replaced. I would not recommend.

Barbara ** purchased a Maytag Bravos X washer. The washer did not perform anywhere near the advertised and EXPECTED performance. A letter was written to the Maytag Customer Center on July 12, 2014 complaining about the washers inability to clean or rinse clothes effectively. As of this date we have had NO direct contact from Maytag. After reading many reviews and noting that I have seen over 700 people which had issues with this machine, I wish that I had never purchased from Maytag. I have had to purchase a new machine to replace this useless Maytag. When I ask a used appliance dealer if he would be interested in purchasing my Maytag Bravos, his reply was, I dont want any Maytag Bravos in my store.I have made an effort to obtain some type of satisfaction from Maytag, but to no avail. I would like 100% refund for this purchase. If Maytag does not meet the expectations of its customers, then I feel that a class action law suit should be started through consumer affairs. When you cant even get a used appliance dealer to purchase a used Maytag Bravos, then there is a real problem with the product. The purchase price was $616.55. A total waste!!

I purchased my Maytag double oven (MEW6627DDB) in November 2008. In January 2013, with a setting on 375, it heated to 440 in 15 minutes. The repairman said $650 because it needs a new control panel and 2 new sensors, one for each oven. I contacted Maytag as I felt this oven should not have gone out in 4 years. I spoke with Ebony and then a supervisor, Vana. Basically, I was told that since I didnt purchase an extended warranty, there was nothing they could do. While I have a freezer 40 years old and still going strong, I realize that appliances manufactured many years ago were much more reliable. I feel that Maytag should stand behind their products and should have offered to send me replacement parts. I know I would have had to pay labor for installation. Their answer was I should have purchased the extended warranty. However, one should not have to purchase extended warranties for products. I had every confidence in Maytag. Why else would I have purchased my first Maytag product? I should have stuck with Whirlpool, which I was recently told, now owns Maytag. Maytag customer service personnel were extremely unhelpful. I wonder how many Maytag employees purchase extended warranties for their appliances or if theyre smart enough not to buy Maytag.

Like many others, my Maytag Bravo motherboard has stopped working after about 2 years. The clothes do not get particularly clean, it is extremely noisy, and the wash cycles are excessively long. I would not recommend this appliance to anyone.

I bought a Maytag dishwasher in 9/2006. I was happy with it until 12/10 when it smoked and almost caught fire in the middle of the night! Luckily, I have a GFI circuit breaker and it shut the dishwasher off before it burned my house down. After researching on Google, I found out that my dishwasher had been recalled as a fire hazard, and I was never notified by Maytag. I called Maytag from my house phone and the automated system knew my name and address immediately just by me calling -- so they could have easily notified me but they chose not to.I ended up getting a voucher to purchase a new dishwasher (model: MDB7709AWB2). The one year warranty has literally just expired, and the Start/Resume, and the Cancel/Drain buttons no longer work. The replacement parts from Maytag cost $212.37, and that price does not include the price to get it installed from a service technician -- add on another $100-$200 depending on where you live. This is a known problem, and seems to repeat yearly! Another annoying thing about this dishwasher is the wheels on the racks. They dont glide easily and they constantly get off the track. I hate this dishwasher and I will never purchase another product from Maytag/Whirlpool/Jenn-Air again!

Maytag may have pay to replace defective controls. 1-866-931-7384 is the number to call. I have owned my maytag dishwasher for about 18 months. Its control panel was never great, but now my dishwasher wont work at all. Apparently, the tiny inside the control panel rust away because they arent sealed.

This washer has a fault with certain types of blankets. Parts of these blankets come out shredded. We end up replacing these blankets. Other than this problem, the washer has worked fine.

Maytag fridges, obsolete in less than 3 years. TWICE! My last Maytag fridge dies at about 2.5 years. I called up customer service. It was a compressor not repairable. This was an expensive fridge. Reluctantly we bought another one as the space could only accommodate a Maytag. Again less than 3 years old, the ice maker is shot and the plastic inserts are all falling apart. This time Ill renovate my kitchen for that extra 2 inches to accommodate a different brand.

Maytag is supposed to be the best. I wanted a top loader again. This washer is almost worthless because of the water control. I have to add buckets of water before I start the washer. Otherwise the clothes are not clean. The cycles are strange with the amount of agitation. I will continue looking for an OLD model. DO NOT BUY THIS WASHER.

I have owned a Maytag washer since 1989 (25 years) that has had absolutely NO PROBLEMS WHATSOEVER. It now has a slight leak, so I am considering replacing it. I contacted an appliance store and advised them of my problem. The salesman made a comment which indeed surprised me. He said that, although he would like to make a sale, I should do everything in my power to keep that old Maytag machine because they dont make them like that any more! From reading the reviews about the new Maytag now I understand why! I do not plan on buying another Maytag, which really saddens me, as they were once a high quality, dependable product.

MDB77495852 - I purchased a brand new Maytag dishwasher 2 years ago from Sears. A year later it broke down with what was apparent moisture in the control panel. Thankfully it was covered under warranty. Well guess what... it broke down again a year later and now just missed a year. But not it matters, the retailer (Sears) said it was not covered so Im supposed to pay about $300.00 to get it repaired. And figure I will have to do so next year also. I was told there is a Lemon Law for appliances but it does not kick in for 4 years. So after $900 in repairs I could get a replacement... REALLY? I think a recall is in order!

I have purchased the Bravo washer less than 2 years ago. Within one year the mother board went. They replaced it because it was less than a year. Here I am not a year later and the mother board went again. It’s not under warranty so this time its on me. I call and all they say is “there is nothing saying they are having any problems with this.” Now I happen to know my own sister bought the same washer one month before I did. She was also told it was her mother board. It was almost as much to replace than to buy a new washer and by the way she is the who recommend the product to me, so I know she called Maytag and complained so if 2 of us in the same family had an issue I find it hard to believe no one else did. You call and they could care less. I would recommend never to purchase Maytag AGAIN!

I have a 26 cu. ft. side by side Model MZD2665HES, like most folks in my neighborhood (spec homes). The icemaker died and service was called. They looked at solenoid, and replaced the ice maker assembly as a wag that it was the problem.. still no ice, but the water was still able to be called. I replaced filter- still water only, no ice. Little did we know it was the filler tube blocked with ice, and the service man didnt once suggest turning off the water service. SO, every time water was called to either make ice or to fill a cup with, it put intense pressure on the point of assembly where the water line comes into the fridge (water inlet tube). A pin hole developed in the little plastic bit (water inlet tube plate) and every time the water was called to ice, guess what happened - it shot right out the back on drywall.Almost $20,000 dollars worth of damage to wood floor (warped), drywall (jello), and flooring (carpet) ensued. Mold was all over and had to be contained and treated for days to be fixed. Im still duking it out with service repairman and insurance companies. My advise: If you have this fridge or anything like it and the ice maker stops working, IMMEDIATELY shut down the water supply, turn the fridge off and check the filler tube in the back for ice blockage. Probably a good idea to pull the fridge forward once in a while and check the back for water also.

It has all the features we like and use every day. Timer, lights, fan, built-in Above stove, use minutes or preprogrammed Turntable, quiet, white in color, easy cleaning. Easy to replace filter and light.

Has had problems with machine being off-balance and clothes getting clean. 3 years and now the machine is broken. Too costly to get repaired. Warranty only covers very specific things. Have had Maytags repair person come out and he did not access the problem properly. What a waste of time and money! Says it needs a very expensive part which with labor and parts cost almost as much as machine.

Its just me and my wife. We bought a brand new, top of the line Maytag top loader washing machine 7 1/2 years ago. It quit working last week. We called a reputable appliance repair company in Toledo. It cost $88 for the technician to tell us the Maytag computer system is not worth repairing. It looks great. According to the technician Maytsg is known for selling junk. My wife and I felt we were buying a top of the line washing machine. We were duped. We had a top of the line LG top load washer delivered today. Never will we ever, under any circumstances, buy anything from Maytag.

I purchased my Maytag Centennial Commercial Technology MVWC200XW in May 2012. This is the second time in almost 3 years that it breaks down. The basket decided to drop today and by the time I realized that it did, my whole bathroom had flooded, the water spread down the hall into my spare bedroom and soaked through the floor, also flooding my basement. I called customer service. They are sending a repair man next week, but as for all my ceramic tiles that are now cracked in my bathroom and my hardwood in the hall and bedroom that is full of water and are lifting off the ground. Its my responsibility to call my insurances to fix it. Yet it was their washing machine that caused the damage in the first place. When I purchased the washer I didnt expect to have to repair it every year. Not impressed! I do not recommend this washer.

We bought our $600 Maytag dishwasher less than two years ago and have had three separate problems with it, from faulty instillation, to a faulty seal to faulty control panel. The first problem was covered under warranty, the second problem we fixed ourselves and the third problem, nothing can be done except pay an additional fee of $250+ for a new part. Maytag used to be a good name but with three problems in under two years, the only guarantee given is that if you buy one, be prepared for problems. This company does not stand by their products and will only ask for more money to fix their faulty items.

I own a 2004 Neptune front end washer that Ive dealt with the terrible smell of stagnant water since I got it. Now the motor went and I was told I need a new washer even though the product warranty information clearly states the motor is covered for up to 10 years. The repairman told us that the motor thats in my machine is no longer being manufactured. How is that my fault? I do not have another $800.00 for a new one, which is now not even a lot of money for a washer. Ive already bought 2 washers since I built my home 14 years ago. Its just not right!

We have had this dishwasher [Model MDB7749SBW2] for about 1 1/2 years now, and gave had a lot of trouble with it. It will run a cycle on its own without anyone even touching a button. My current problem is the start button wont work. I reset the dishwasher by pushing the series of buttons I found online to do a reset, and the start light lit up, but after the reset cycle was finished I tried to run a wash cycle and couldnt get the start button to do anything. Ive seen a lot of reviews online on this being common with Maytag brand dishwashers this old. I will NEVER buy a Maytag product again nor would I recommend it to anyone as a good product. I am very frustrated and disappointed in Maytag!!!

We bought our set when they first came out at Home Depot. We gave a pretty penny for the set. The first complaint was soon after I got them home; the washer gets the clothes so tangled up its hard to get them out sometimes. The 2nd complaint is, for a couple months now, the UL light comes on and beeps. I have to open the lid, close it and it starts that part of the cycle over and it usually does 4 to 5 times before it actually spins and finishes. I put it in the shop; they said they cant find out whats wrong with it. They said the leveling rods are still new looking. I was like, I know its still a newer set. Its money for nothing. I called Maytag. They want to charge me over a $100 just to come out! Rip off! Do not buy this set. Beware! Im still having problems. I will not buy a new Whirlpool set because they bought Maytag out and I will not buy a new Maytag set ever again!

Neptune Washer: Tears clothes at random intervals and their help desk asks for money.

I purchased a Maytag refrigerator from Home Depot 2 years ago and the first year I already had problems. The second year there was ice on the bottom freezer I called Maytag. They claim a technician needs to come out but cant tell me how much it is to come out for an estimate. After they come out they tell me how much it was. Everyday I have ice or water from the freezer. I had also purchased my stove which very easily has been all scratched and considering that I hardly ever cook, I figured it would look new for years. I will never buy another Maytag appliance!!!

I would never buy a Maytag dryer again. It has been serviced 3x since purchasing in 2010.

I purchased a Maytag Dishwasher April 6th, 2011. Its only 3 years old and now the control panel isnt working properly. Specifically, the start button. Contacted Maytag Customer Care service and they could not help me other than charging $80.00 for the Maytag Man.. which by the way, we arent suppose to see because of their superb quality in appliances. So I have a repairman scheduled for next week. I am an highly dissatisfied customer because the dishwasher is used once a week for the 3 years Ive owned it. Just a poor quality product which I will never purchase again. Model #MDB7609AWB3 Serial # F10202246.

Bought a Maytag fridge model MFI2569YEM0 a few years ago. From the get-go, the ice machine would spit out ice hither and thither, mostly not into the cup or mug. Even when I held the cup up high into the dispenser orifice, I noticed it still spit out ice seconds after I released the cup, so ice cubes would spill onto the floor. Secondly, the vertical doors do not close well, and I must manually push them closed, especially the left door due to the poor design. (I noticed my neighbors more updated fridge has a better closing door. Forgot what brand, though.) Theres also rust forming on the front of the stainless steel fridge panel. It has penetrated through so I am unable to remove it.Lastly, this past week I walked into the kitchen stepping in a pool of water in front of the fridge. There was a sheet of ice accumulated on the bottom of the freezer. After some research, its likely the nipple in the back of the fridge that plugged up. I have yet to fix the problem, but so far, Maytag gets an F- in quality, and I will NEVER, EVER purchase any of their appliances again. I remember my parents washer dryer lasting 30+ years. Maytag, what happened???!!!

I moved into an apartment home in June 2016. My apartment was furnished with all new appliances. The washer & dryer were purchased in May 2016. I live alone so on average I do 1 load of laundry per week. In November I noticed paint peeling on the inside of the dryer drum. Each time I use the dryer more paint peels. I contacted Maytag because I figured the dryer was still under some type of warranty. They sent out a technician only to tell me this was a cosmetic problem and cosmetic problems are not covered under the 10 year warranty. I would need an authorization code from Maytag if it was covered under warranty.Again, I contacted Maytag and now they want to send another technician for a second opinion. I dont feel this is cosmetic because the dryer is only 6 months old and already the paint is peeling. I feel this is a product defect because this type of problem shouldnt happen on a new appliance. I have scheduled an appointment for a second opinion and if he says its cosmetic then I have to pay out of pocket for the repairs to fix the problem. I thought Maytag stood by their product and customer satisfaction was a top priority. I guess I was wrong.

I purchased the Bravos XL washer and dryer combo 2 years ago. Dryer is fine, but washer was EXTREMELY noisy from day 1 and has gone downhill since. It would leak during spin cycle and frequently stop due to unbalanced load, refill and stop again. Now it wont spin at all! We have checked to make sure it is level, it is. I live in a very rural area and its very difficult to get repairmen to come out. This is my first and last Maytag for me.

I bought two sets of Maytag washer and dryer. We have had them for less than a year and the tubs had to be replaced out of both of them. Now, its less than six months later and they are doing the same thing, so the tubs have to be replaced again. What kind of equipment are you making? This is just an outrage. You are scamming people to buy your products by your so called advertising and rep. Well, this is false advertising on your part. I will never buy another Maytag anything or Whirlpool either. I also see there are a lot of others having the same thing being done to them. I would be ashamed to even have these products to sell. Shame on you. Scammer.

This will be the third repair of this refrigerator in one year, the same issue of the refrigerator warming up. Water all over the floor due to ice thaw. Also food spoilage. I want another refrigerator at this point. The Maytag repairman is definitely not lonely. He has more business than he can handle with this defective refrigerator. Terrible. Do Not Buy!!

From the beginning, the blower motor (for the control panel? never needed one before) was too noisy. I just bought the oven from Lowe’s. They sent out a repairman. He replaced the motor, but has exactly the same level of noise. It is bad design/engineering. Im going to try some other brand. One problem is that you cant listen to the fan noise before you buy the oven and install it. And there are no decibel requirements or ratings. Industry regulations need improvement. Model MEW7527A, bought new in Dec. 2012.

We purchased our Maytag dishwasher (model MDB7609AWW2) on November 14th, 2009 from a local appliance shop in White Plains, NY. Total purchase price was $449, not including tax.Sometime in November of 2011, the unit stopped working. I tried every simple test I could think of to hopefully reset the unit. Finishing the obvious checks, I researched some possible problems on the internet latch micro switch, drainage problem, dirty latch, etc. Frustrated as nothing got it working again, I called a repairman recommended to us by the appliance store.The repairman charged me $75 for the visit just to tell me that the control board is shot. Even worse, and this is the reason for this letter, the part costs $329 plus $40 in labor! That is outrageous! If you do the math, I am facing the costs of a brand new unit to fix the old one. That might make sense if the unit was 8 years old but it is barely 2.I have sat on the decision now for a few days as I am beyond upset and I never make good decisions when I feel like this. But to recap, Maytag manufactures an appliance where its basic function - turning on - fails in 2 years and the repair cost essentially totals (to use insurance parlance) the unit. I find this absolutely unacceptable.I don’t expect Maytag to do anything for me. But I will say this; I plan on letting everyone I know just how this experience went. To make things worse, I am willing to pay for a quality unit but how does anyone know what that is anymore? For color, my grandmother has a KitchenAid dishwasher from the 1970s that is still running fine. No membrane controls, no delay functions or fancy BS super sanitary cycles and guess what, it has no control board, just plain old dials and buttons. Imagine that mechanical control? Built to last unlike the junk you see today.To remedy, I plan on picking up a used machine from the classifieds. I’ll install it myself and be able to do this for 9 years at $449, assuming it only lasts one year (I’m finding these units for $50 used). I may get lucky and find an old one from the 70s that will last a lot longer than that.

Our refrigerator is 2 years old and still under warranty. The ice maker had to be replaced. Now the water leaks on the floor. The deli drawer cover broke and when you get ice out of the ice dispenser it flies all over and goes on the floor. Our dealer has been fairly helpful.

I have owned my Maytag washer for approximately five years. Ive always used the recommended detergent and religiously used the tabs to clean the machine when it was required. I have never abused the machine by overloading it, using too much detergent, etc. It is now coming up with an LF code. There is no one in this area who does repairs and if I do find someone Im sure theyll want some exorbitant amount to come all the way out to the boonies to give an estimate and the repairs Im sure will be hefty. I take very good care of all my appliances and expected this machine to last much longer.

Maytag is a product that I would buy any time. Even uses it well last for a long time. If you want to spend money this is a good investment for your kitchen and as for your laundry get the washer and dryer. You do get your moneys worth with Maytag.

Stove does not heat evenly in oven. Electric burner cannot be turned down to low or simmer, then it will not cook at all. Other burner turned down to low does not stop bubbling and stays at a high temp. There is no consistency. I am extremely disappointed and curse at this stove every day. Model #MER7664XB. Serial #R13316302.

I purchased a top load Maytag washer the spring of 2019. My clothes come out partially dry, with a film/residue, and debris left on them. I was told that they use considerably less water; however there is not sufficient water to wash away small amounts of anything left on clothes. I have contacted Maytag 3 different times. Each time my concerns have been dismissed. The only solid advice they gave me was to use less soap, which hasnt changed anything. They also told me to clean my clothes before I put them in the washer (we have no children at home; Im not talking about really dirty loads). They told me there was nothing they could do, and I was just stuck with the washer. I am completely dissatisfied with this product and the Maytag service. I would not recommend their washer or their service. The dryer works just fine.

I bought a Maytag washing machine September 2017. The lid is cracked. We were told by the repairman today that this is a common problem. The quote for a new lid was over $300. Of course we are not going to spend that much for just a lid. We will be buying a new washing machine and will not be buying a Maytag.

I have a front loader dryer, model number MAH5500BWW, serial number A9147862ec. All of a sudden, I found water on the floor and after opening up the front door, I see where around the part that sticks of on the inside of the door, there is a big piece of plastic that has broken off and cracked all the way across the bottom of the door and is missing. It is allowing the water to leak down the front of the bottom of the washer and onto the floor.

Bought a Maytag HE top load washing machine (Model MVWB765FW) in Jan of 2019. As I write this the repairman is banging away on the machine to replace the gearbox that had gone bad. This is the second time a repairman has been out to work on the machine. The first time was to replace a bad water pump, which was when the machine was about six months old. Maytag would have you believe that Power and Durability Come Standard. So too, apparently, are visits from the repairman. To its credit it does a good job cleaning clothes - when its working. If youre going to buy this machine, I recommend purchasing an extended warranty - youre going to need it.

I had a 1 1/2 yr old front load washer. I was worried the filter might have a lot of dog hair in it so I called to just have it looked out. I couldnt remember if I had an extended warranty. Thought it would be listed with Maytag. They said no. I said OK. They recommended A+ to come out and said it would be $60.00. That was OK because I wanted to prevent any problems with the washer in the future. I thought them checking it would be a preventative measure. The tech came out opened it up said there wasnt much hair or any other problems. Put it back together, plugged it in. There was a Big popping noise and smoke! Washer no longer worked. The man said doesnt make sense but he would fix it and not charge me for parts etc. I called Maytag. They refused to do anything since it was out of warranty even though they recommended this company and there was absolutely nothing wrong with it in the beginning.After about 2 months he still couldnt fix it. About this time I found papers for a warranty with the Home Depot. The repairman said he works with Home Depot as well. Told me to contact them but I needed to pay $120.00 to him and file a claim and then he would fix it. Apparently he does not do service work for Home Depot. They sent out other repairmen. They tried to fix it but apparently it was deemed unserviceable he blew the mother board. Home Depot said they would replace or reimburse me the amount I paid for washer. Then a machine called said they were sending me a check. We will probably never buy another Maytag! Even though I want to buy American if they wont help or stand behind their products. I now have an LG we bought from Pacific Sales with a cheaper warranty and much better customer service.

New side by side, water inlet to ice always freezes. Had a service man out, said some tube needed to be enlarged but still freezes up.The ice dispenser is total junk. Keeps spitting out ice after glass is removed and just a poor design. Dont recommend this brand.

I bought a Maytag Bravo without an agitator. Regretted from the 1st load. Some of my clothes do not even get wet and I bought the commercial grade. My 20 year washer that was on its last leg washes better than my brand new Maytag. Please do not waste your money, your clothes will not come out clean.

I purchased a Maytag Dryer Model MEDC200XW1 Electric Dryer in November of 2011. Along with a Maytag Washer from Home Depot. This week the dryer stopped heating for no apparent reason. I use it about three times a week. I tried to speak to Maytag customer service, they were very rude and did not care I spent thousands of dollars in kitchen appliances as well. They would not even cover the service call or diagnostic or half the repair cost. Supervisor Brian @ Maytag Customer Service was rude and unprofessional. I will never buy their product again.

Since day one, no matter the size of the load or how careful I place the clothes or what level or water, washer vibrates and moves around the floor. I have had service out twice to recheck level but it still vibrates. Worst washer ever. I should have spent the money to repair my 20-year-old Kenmore.

I have Maytag Model MGT8885XS03 Gas Range. I bought it in 2014. The surface burner valves, which regulate the gas flow, are a bad design. One valve got stuck and needed replacement within warranty. Then another valve got stuck about a year ago and the third one got stuck about a month ago. I am going to replace these two valves now. My friend, who is helping me replace, has similar gas range. He also needs to replace a valve. His range is about a year old.

I bought a Maytag Bravo washer with the new stainless tub and the bottom agitator. It also has a clear glass lid. Mistake. I can see the action of the washer thru the glass lid and it definitely doesnt wash the clothes very well. They just stay in the same position and the bottom clothes get agitation but the tops ones just sit there. The towels especially smell musty after they have been washed. Probably because they dont get agitation. The water level is so low that the clothes barely get wet. It was a good idea of the company to save water and electricity. But they must not have thought about getting the clothes clean. If I could I would get rid of this machine but I wouldnt want to subject anyone else to this type of washing machine. I would feel badly selling it knowing that it doesnt get the clothes clean. So I would never suggest getting a Maytag washer with a glass lid because you dont want to see what it is not doing.

Things that I have read that are true: Rips clothes/towels/sheets. No real problems with motherboard like some have stated. Bought Maytag Bravos Washer/Dryer in 2009. No real problems with the dryer, HOWEVER, may with the Washer. Had the pump go out in 2/2010 to the tune of $199.20 due to a small object in the pump. The repairman said it would just take a very inexpensive part from Maytag to prevent this. In 6/2012 washer not draining, clogged pump. All right, new to HE Washers, so told to use less detergent than detergent manufacturer recommends. $79.13 to fix clogged drain. Even though being careful with items in pockets, loose buttons, etc. AGAIN had pump go in 1/13, $214.22 (same problem cheaper in 2010, repair inflation). Wed noticed it was loud on the spin cycle (like a rocket going off) and were told at that visit the bearings would need to be replaced, and quoted approximately $280 to repair those. Havent fixed, waiting for something else to go wrong and then decide what to do with it. So in 4 years paying almost the purchase price of the unit (if I fixed bearings also). Crazy. If you bought a house and had to pay 4/5 of the house to repair it in that short of a time, no one would own a house!!!

Dont buy this machine. Although it is an HE machine and supposed to save on water, it does not give enough water to at least cover the clothes. I had repair come in and they changed the computer but no improvement. The cycles determine the water amounts not the type of clothes you are washing. So if I only a few things I use cold water wash, if I have a half load I use deep water wash and have to add water to it. Its ridiculous. Do yourself a favor and get an LG. I wish I had.

I bought a Maytag dishwasher Model MDB7749SBW3 from Home Depot 6/2014 and by December 2015, the touch panel was going crazy! Ive read a lot of reviews and this seems to be common for Maytags. It would cost me almost as much to have this machine repaired, with a service call and the cost of a new panel, as it did when I bought it. When talking to an appliance repairman, he informed me that Maytag and most all the major brands are now owned by Whirlpool and that they are basically junk--not meant to last more then 1-3 years! Where are the recalls and how do we get a recall started?

Wish it was a French door style instead of freezer on top. Not good if you are tall. Other than that we are pleased with it but will look to trade for a French door style.

I bought a Maytag dishwasher (MDB7749SBW1) about 4 years ago. Ive had to replace the wiring on the control panel each year. This is clearly a design defect, and Maytag will not take any responsibility for it. Ive called each year, and am told each time that theyve never received a complaint about this issue. This year Im replacing the dishwasher. Ill never buy a Maytag product again.

The ice maker in my Maytag French door refrigerator quit working 11 months after purchase. It was replaced under warranty, but again quit working 12 months later. That one was replaced at my cost, and lasted another year. It was again replaced at my expense and that lasted two years. I am now back to the dark ages of filling ice cube trays. I have been reading reviews, and find I am not the only one who has had problems. My letter to customer service was responded with a sorry about your luck letter. I would never purchase another Maytag appliance.

I purchased a Maytag Bravos 5 months ago. I had trouble at first with unbalanced loads. The repair man came to look at it twice. One thing that can unbalance your loads is if small pieces of laundry such as a sock gets outside the basket. Sometimes the basket has to be taken all the way out because small pieces can be lodged under the basket. This happens when you fill the machine too full and those small pieces float to the top.The suspension on my machine ended up needing to be replaced. I have read lots of reviews about soap rings in the clothes. That happens from using too much soap. Make sure you are using HE detergent for one. I cut way back on my soap and my laundry gets clean and no problems with residual soap on my clothes. I was very unhappy with my machine at first but now I absolutely love it!

Maytag Bravos XL washer and dryer. Best washer and dryer I have ever owned. I have owned about every major brand and these are by far the best. My husband is a hog farmer and the washer does a great job. I will always purchase Maytag appliances.

You would be better off going to the river and washing your clothes with rocks. Piece of junk. Maytag will have you believe that the six inches of water this washer uses to clean a comforter is enough. I would like to know which individuals in the dept of energy thought this water saving feature was a novel idea. What use is a giant washer tub if it doesn’t have enough water. Sorry Maytag, my clothes used to come out clean with your old model, now I spend hours trying to figure out ways to get this washer to clean. Currently I am using the clean washer cycle for my comforters and then using the deep water cycle. So it takes about four hours to do a load of clothes. Thanks Maytag! This Maytag Bravos XL washer stinks.

I made the mistake of buying a Maytag fridge and dishwasher when I moved into my home 16 years ago. Ive had nothing but trouble with these inferior appliances since almost day one. The seals on the freezer quickly started to separate, causing ice chunks and insufficient temperatures. We had an extended warranty, but they refused to replace it. Weve had that fixed approximately 10 times - never resolved it. The plastic covering on the dishwasher racks began to peel early on, which caused the metal underneath to rust, in turn causing the clean dishes to come out with little rust flakes all over them. This company obviously cares only about profits. Save yourself a ton of headache and DO NOT BUY MAYTAG.

On May 11, 2010, I purchased a Maytag washing machine from Lowes. On June 22, 2011, the machine wouldnt empty out on the rinse cycle. Lowes was called as the machine was only one month out of warranty. They dispatched Appliance Plus for a service call which would be $80.00 just to diagnose the problem. It turns out the machine needs three parts - a timer, an ATC switch, and a rinse switch. All totaled, this will add up to over $300.00, plus the $80.00 for the service call.Appliance Plus tried to contact Whirlpool to see if Whirlpool would at least pay for parts, being it was only one month out of warranty. The answer took 5 days and the request was denied. I was told I should contact Lowes Service Advantage and maybe they could contact Whirlpool for a special consideration, again, being it was only one month out of warranty. I made the call and they said to give them two business days turn-around for an answer. On June 30th, Lowes said Whirlpool was looking for the serial number and I provided it. They told me to give them another 2 business days turn-around. On July 3rd, I again called Lowes and they informed me that they still hadnt heard from Whirlpool. Finally, on July 7th, I received a call from Lowes saying Whirlpool denied the request.

Maytag mod# MBF2258XE81, Ser# K04712605. 3 years old. At 6 months old, the drain plug clogged. Freezing water under pull out drawer of freezer, spilling onto kitchen floor. Fixed under warranty. 9 months later the same thing. I had to pay $190. Now, it has been happening for 6 months, and I use a spatula to lift the sheet of ice out. I have to do this every 10 days, or it leaks onto the floor, tile and rug in my kitchen. This is just wrong. I see I am not the only one. If Maytag does not fix this known problem, I guess I will get a new fridge. I had my last fridge for 21 years, never had problem. Thought I was upgrading.

Not only does the water not drain properly causing an insane amount of stench of moldy water being trapped, but this washer has had nothing but problems since we got it. Error code after error code, problem after problem. So disappointed. My husband wanted an LG and I said it had to be Maytag because Maytag was the best. Thanks for making me a liar Maytag!

We updated our 25 years old dishwasher, which ironically still worked, to a Maytag we bought at a BrandsMart in GA in November 2010. Sixteen months later, the unit just died. The panel would light up, but would not run. We contacted Maytag and were assigned a repairman (The Appliance Guy) who could not come to fix the dishwasher until 5 days later. Once he finally showed up, I was informed by him that the control panel for the dishwasher had two shorts in it and it would be cheaper for me to just buy a new dishwasher because the repair to this one would be $344.44. When I contacted the customer service for Maytag, they offered to let me pay for the repairs and then they would give me a six month service warranty for free. Does that make sense to anyone? I could buy a totally different brand, brand-spanking-new and have a twelve month warranty with a better product. I asked to speak with Cheris boss and got to speak with Aaron, who offered me the same spiel. Heavily scripted, I apologize that you are dissatisfied, but all we can do is give you the service warranty for six months after you pay for the repair. I asked him if he was reading a script and he replied no. Now I know that he had probably repeated these same words twenty times a day. Heres a thought, Maytag claims to be a green company, using less electricity and water, and saving the customers money and yet they are filling up all the landfills with these appliances that are not even five years old. How is that being a green company?You know how when you buy a nice new button-up shirt? The makers of that good quality shirt go ahead and sew an extra button on the inside bottom part of the shirt because they know that theres a chance youll lose a button. Well, Im thinking that Maytag should just start shipping a couple extra control panels in every box of Maytag dishwashers. Crazy idea, right? Okay, so an easier and cheaper way for Maytag to correct the problem is to stop making dishwashers. Go back to the drawing board, make the engineer who designed the control panel wash everyones dishes (as punishment and he can get help from the customer service people because theyre really doing nothing), start building the old design dishwasher that has the old switch and dial, and start respecting their customers. There, problems solved!

A year or so after purchasing our new home, we purchased new appliances. We thought Maytag was a good company to go with. We had serious issues with our 2005 Maytag bottom-drawer freezer refrigerator right off the bat. It arrived with a large dent in the door. They offered to take $50.00 off the price. We insisted on one without a dent. They replaced the refrigerator, and shortly after, the board and the ice-maker went out right away.Although the parts were under warranty, we had to pay for the labor. The refrigerator is 6 years old and now it is making a constant knocking sound. We paid a lot of money for what we thought was a quality appliance. What a joke. We had also bought a new Maytag washer and dryer set and they fell apart after 5 years. It’s the same with the Maytag dishwasher. Do not buy Maytag appliances. They are cheap. They fall apart. The customer service is poor. I feel cheated.

We paid for a brand new washer and dryer from Maytag/Whirlpool. Right on the machines it has stamped in a metal plate 10 year warranty. So at 4 years when my washer started screeching and smoking I called for service. Yes, there had been a leak that burned out something in the engine and the bearings were shot etc etc. But they have been back 3 times. Each time they lack some part. I first called them on July 29, 2020. Today is October 13, 2020. They have still not got the washer repaired. I need to do wash every day. We are a family. We also have a senior in her 80s. And dogs. I need to do wash every day. So for weeks I went to the laundromat. That cost a fortune. Then a couple of weeks ago I impulse bought a new washing machine. A Samsung. On sale. Doesnt match the Maytag dryer. And the old washing machine got moved out to the garage. Its the pandemic. I cant keep going to the laundromat. What good is a warranty if Maytag/Whirlpool always has excuses for why they dont have parts. Its the motor. The very basis of the machine. It took them 2 weeks just to look for one. You wouldnt believe the excuses they make when we talk. But I am really unhappy with the way it all worked out. What good is a repaired machine 3 months later than I needed it. I had to buy a new machine. Why didnt they just tell me to do that on day 1 so I could avoid the laundromat. Why are they spending so much money to basically repair everything in that washer when they could have just bought me the new machine. When is a warranty not a warranty at all, but just a big lie?

I read the reviews before I bought this washer, went to a major department store to buy it. This way I knew that I could get good support if something happened to it. Its been 3 months, I use the washer everyday. There are 4 adults in my building, they use it daily. I have never had a problem yet, the clothes come out cleaner than the front loader I have. It seems Maytag still makes a good product. I am the first to admit, when you make large number of products you will have some with a defect. But this washer the Centennial by Maytag works great.. Plenty of water in the tub, the clothes come out clean.. Maybe those people having problems need to stop buy at big box home centers. Theyre known for lumber not washers.

This range and oven get unsafe, very hot on the surface and sides. Also, first time we used the oven, our oven mitts and bbq tools caught fire in the storage drawer.

The middle piece of glass on my four-year-old gas oven shattered. It was not being used, but when I called Maytag, they told me that that was not covered because I did not have an extended warranty, and that I can purchase a new oven door and would have to pay the service person. I hope they go out of business. Maytag stinks, and everyone should know this.

Bought used and still performs like a champ. It's old. Have the matching dryer but that quit working some time ago so I hang dry clothes.

Around three years ago, my wife and I bought a top loading Maytag washing machine. It worked fine at first but later on, my wife would constantly find socks at the bottom of the machine after the washing machine was done. The last straw was when another sock plugged up the pump and had to buy a new washing today on 12/29/15. My wife told me tonight that the serviceman told her that they were getting similar complaints from other people who were having that same problem with this particular washing machine made by Maytag. If I knew that Maytag knew that there was a problem with this particular washing machine of theirs that I would never had bought another washing machine from Maytag on 12/29/15 at all. I wish that Maytag would stand behind their product instead of selling this defective product to unknowing customers like me and countless others who thought they were buying a top notch washing machine from Maytag.

I purchased a washer and dryer model MAH8700AWW. In 2005, I purchased the extended warranty. In 2009, I had to replace the main control board and motor on the dryer. Now, I find out that the washer has a warped drum which caught on the door boot and messed the shaft up. I didnt know that it has probably been that way since I purchased it because every time I washed clothed, I had to stay in with it because when it would go to spin, the washer would walk out into the middle of the room. I called about it and they told me to put rubber pieces to hold it still. Now it is going to cost $ 821.95 to fix. That is more than I paid for the washing machine and Maytag will not help to fix it. I would like someone to contact the company and find out why they dont stand behind their products anymore.

My Maytag (MDBH955AWB) dishwasher (not even 6 years old) is losing its prongs that help the dishes to stand up. They are corroded at the bottom and snap right off, leaving the dishes without support and banging into each other. We are only a family of 3 so it gets moderate to minimal use. The bottom basket costs $200 to replace, a third of the cost of a brand new dishwasher. Everything else about it is fine but my dishes will be chipping away. I cant believe Maytag made the basket so poorly that it doesnt last the lifetime of the dishwasher.

Purchased a Maytag Bravos washer in 2009. Was told it was water efficient and electric efficient also. Spin cycle twisted my clothes in a knot and left white blotchy doors on my dark clothes, had to rewash my clothes again!!! Then started making a horrendous noise that could be heard from one end of the house to the other, like it was going to explode at any given time. Called technician, paid $75 and said it was bearings and that it would probably did the same noise again even with fixing it, that Id be wasting my money!! Worth getting rid of it!! I just hate it!! I will never buy another Maytag again.

My Bravo washer will not wash a set of sheets without dancing across the floor. So irritating to have to run in and separate the sheets that have ended up in a ball. The dryer is ok. Except my old Maytag had a loud buzzer that went off when the cycle was done. My new dryer has a dainty little chime that cant be heard if the washer is going. Wish I had my old set back!

Three-year-old top load Bravos. Started doing the LD/SD tango about one year ago. Intermittent fault, but becoming more prevalent. Can spend an entire day attempting to finish one load; sometimes must be unplugged overnight to clear faults. Washer receives heavy use from extended family of five adults and two children but has never been overloaded. Machine is horribly flimsy and constructed of the cheapest possible materials. I wish I had removed the back prior to purchase.Just because it is possible to attach a processor to a piece of equipment doesnt mean its necessarily a great idea. Any geek can tell you that the three things most despised by a digital device are heat, humidity, and vibration. A washing machine by definition is an epicenter, a breeding ground, for those specific environmental factors. Well done, Maytag. You have demolished what was, perhaps, the most respected name in the business. Good luck getting that particular rep back. Purchasing a Speed Queen. The living embodiment of old-school. Electro-mechanical timer. Stainless. Porcelain-enamel. American-made. Not one complained on this site. Might just shoot an Office Space vid centered on the demise of the Bravos. This time, its personal.

I purchased my Neptune Washer in 2005/2006. I had a mildew problem, and the store told me to clean it with bleach. It is now 6 years later, and the ball bearings are going out. I called two different repair companies, and were told by both they would save me the call out charge, because the ball bearings were going out, and it would cost between $ 600-$700 to fix, so I may as well buy a new one. The washer is only 6 years old. This is completely unacceptable! I then tried to find someone online to fix it, and I ran into the fact that the Neptune Washers had a recall. Why was I, not notified? I bought the washer and dryer set from a Maytag store. No one tried to reach me. I am now stuck with the problem of buying a new one, and really cannot afford one at this time. I went with Maytag due to the brand name, and I knew it would be reliable. Is the joke really on me? Can someone please call me, and point me in the right direction?

This Maytag (Whirlpool) model MDB7749SBMI dishwasher was purchased 10/28/13 at Home Depot. That makes it 2 1/2 years old to date. It has been a good dishwasher up until now. A few weeks ago I noticed it was doing something wonky. First of all it was not responding its usual way when I tried to turn it on after closing the door. The start button was not responding immediately, nor were some of the other buttons. I also noticed that after the dry cycle had completed and the door was then opened to unload, that the lights on the door were flashing. Then, when I shut the door after unloading the dishes, the washer would come on without having any buttons pushed. Recently, in addition to the difficulty we are experiencing getting it to start, the washer will keep running without ever turning off. Last night I turned it on before going to bed, and it was still running this morning. Calling the service number, the control panel part will run around $150, with a $98 charge for repairman to come out. Who knows if that 98$ isnt just to walk in the door, and whether that includes the time it takes to install the part. The dishwasher was around $400 with my husbands military discount from Home Depot, so it seems crazy to spend that kind of money to have a part replaced that is going to break again because of PLANNED OBSOLESCENCE. If that part is replaced (at half the cost of the dishwasher) whos to say what other part is going to break next, perhaps requiring another service call plus price of part. So, conclusion is to throw this one in the landfill and purchase another dishwasher, sadly.The case of Planned Obsolescence is reflected in many of the comments/reports here on Consumer Affairs. The age of the failing control panels of the Maytag/Whirlpool washers are running around the same time spans. No doubt in my mind that these control panels are designed to fail after a specific amount of run cycles/time on this machine. These appliance companies that are manufacturing these total crap appliances so that people will have to buy replacements within 3 or 4 years are filling our already packed landfills while robbing the consumer. Its plain to see for all who care to investigate the matter. A service repairman whom Ive used for years and has been in the business for 25, told me that most appliances today are total pieces of junk compared what they used to be and are designed to fail. He said it has greatly impacted his business because people are replacing appliances versus repairing them because it is not cost effective to have them repaired. He also added that the guts of these appliances looked like they were made from Cracker Jack toy quality plastic materials. There should be laws to stop these manufactures from Planned Obsolescence, and we need to go back to the way appliances use to be made... to last! I have no idea what its going to take to ever see that happen. This is what happens when you have very little competition and 2 major appliance manufacturers. More parts are being designed to fail, so that they can line their pockets. Pitiful.

We replaced a 20 year old Kenmore washer with this Centennial washer (MVWC360AW), and after 2 years we are looking for another washer. The machine will not complete the wash cycle, and when we called for service, the factory authorized service tech couldnt figure out what was wrong with it. After 2 service visits in a months time, I tried contacting the company directly with my story to see if they would help resolve the issue. I sent them a letter by mail as well as on their contact us link on the company website. They have not responded to me in any form. We will never purchase another Maytag product, and will tell everyone we can how terrible this machine is and how the company apparently doesnt even care.

We purchased this washer 3/25/15 for $873.77, we also got the matching dryer, for the same amount. This washer, never washed good, it is simply a bad design, I dont know, what type of mind altering products the designer was on at the time, but it must of been some good stuff, since all brands jumped on the wagon. This is a POS, I have contacted Maytag, and they just ignore me. We need a class action lawsuit against them, they think they can take our money, and laugh at us.

Had this front loading washer 13 months when the circuit board failed. I pitched a huge fit as Maytag wanted to charge me 75% of a new washer for the circuit board replacement. Fortunately they caved. I like how well it spins out and washes well. The door gasket is hard to keep clean. Has fresh setting so clothes do not get moldy if you leave them too long.

Purchased an over the cooktop microwave 3 years ago, it came with a 20 year warranty. It stopped working and I promptly emailed Maytag customer service. It took them over 3 weeks before they responded. That is not acceptable. Did they think I had a back-up microwave to take its place until they finally got around to reply to me? Well we could not wait, and we just threw that piece of junk out and had it replaced with a competitors unit. We will never buy Maytag again and will inform anyone we know about the poor operation of Maytag products and lousy customer service. My suggestion to anyone considering Maytag products is to not waste your time and money and look to another manufacturer.

My husband and I purchased the Maytag dishwasher model #MDB7609AWW2 in December 2010. July 2012, the control panel would not operate. I called Sears to schedule a repair appointment. (I did not have an extended warranty.) After reading review after review of complaints about Maytag and control panel issues and learning it is a very costly repair, I called Whirlpool which now owns Maytag. (Be advised, Maytag is not the quality product it once was). Reviews also indicate that the replaced control panels are failing within 6 months to a year and a half. After talking to a person in the Maytag/Whirlpool service department, he suggested some things to do: unplug power, unlock control panel, etc. He determined it was most likely the control panel that needed to be replaced. I asked how long a new panel would last informing him of the complaints Id read. All he would tell me was that I had the option to buy an extended warranty. We have decided not repair the dishwasher and will replace it with a non-Maytag and non-Whirlpool brand. I will never buy Maytag or any products made by Whirlpool again. For a major component of the dishwasher to last only a year and a half is unconscionable.

We purchased this double-oven range (model: MGT8775XW01) about 5-6 years ago. It came with some slight bubbling on the plate that the control knobs go through/are mounted onto. A few years later, the bubbling paint began to chip/peel off - revealing rust (its a white range). I bought some touch-up paint, but that didnt look very good. Now that entire plate is bubbling and peeling and makes the whole range look like crap. My wife swears well never buy another Maytag product...EVER! Shes ripped! I cant seem to find the replacement part to purchase. Lousy products!

Purchased a pair washer/dryer Maytag Bravo XL module from Home Depot, Brentwood, CA #1076 branch. The first day I received my machines, the dryer had a defect. I called them within 24 hours to report the issue and requesting a return. Home Depot wont take it back; they said I have to go though the factory warranty to fix any problems. Its like buying a car, once you drive it off the lot its yours they said. 3 weeks after the washer started making noise. Home Depot kept delaying my claim for more than six month so I couldnt dispute the charges with the credit card company and avoid the California lemon law. I consider this a loss of money and time. Worst appliance purchase experience ever.

Dishwasher could do better with washing the dishes better and less recycling time. Also, it would be better if it had a self cleaning unit on it.

Neither appliance (Neptune dryer and washer purchased in 2006) was worth the price paid. The dryer drum actually cracked and the washer repeatedly gets hung up on 3E. I called about the dryer and got an Oh, well response. “We dont know whats happened to that dryer.” What happened to both appliances is that they were used for their intended purpose. I do laundry for my husband and me. Is that too much for a Maytag? Customer service is equal to indifference. So much for Neptune. And thanks for standing behind your products. What is the life expectancy of a dryer drum anyway?

We were offered a Maytag microwave with our newly built home two years ago. I do not know if it was a good value for the money compared to other brands as I did not price or feature shop for this oven. But the oven has worked well since we moved in.

Last August I bought the Maytag Bravos XL. I have had 3 repairmen try to fix my problems with it and they cannot. The problem is, they cant fix an appliance that isnt designed correctly! Without water, one cannot wash. Dont be mislead that the huge area inside can be used for large objects like sheets and comforters. This machine is MUCH harder on my sheets and comforters than my old machine with a center agitator. I have shredded rugs, holes in sheets, black lines on clothes and a chlorine dispenser that puts spots on everything. The detergent dispenser hardware is rusted as well. Folks if this machine was an automobile, IT WOULD BE RECALLED!

We bought a Maytag washer in 1987. It worked beautifully for years. The Maytag Centennial Washer we have now is sub-standard. It takes a full hour or more to wash one load. No quick wash feature. Today I filled the washer with soap, clothes, and pushed the button to fill it. It filled and inexplicably drained, wasting my time, water, and laundry soap. I regret buying this washer.

Please do not buy a Maytag washer top loader. It does not get enough water and it does not clean your clothes. It is the noisiest cheapest made machine out there. If you have kids you really need to bypass this one. I have had this for 10 months and its only me. Please especially if you have children stay away from it. Im the most unhappiest camper Maytag ever had.

Purchased an Admiral Washer on 07/19/2010 from Home Depot in May of 2011 was washing clothes and washer flooded my wash room. Cold water would not turn off. Had to use shutoff valve on wall. Called for service through Maytags toll free number it took me 10 days to get through, then I was told that they did not have anyone in my area that could fix my washer that was still under warranty and there was nothing they could do. I called Home Depot and they said there was nothing they could do it was the manufactor problem.I Called several appliance repair places that advertise as maytag repair and they would not touch it!Called back in July of 2011 could not reach anyone at maytag service. My warranty expired 07/19/2011,yesterday 08/08/2011 I recieved a letter from Maytag wanting me to buy an extended warranty.I called an ask them why I should buy an extended warranty when they wouldnt even honor the original warranty they pulled up the records where I had called for service and told me I should have kept calling back that they take care of their customers etc. etc. but there was nothing they could do now because the washer was out of warranty.I called about a new water valve for this washer $56 for part $100 for labor including service call. Now I faced with a decision try to repair this piece of junk or scrap it a buy a new washer( not a Maytag or a Whirlpool) I am not rich I am elderly and live on a fixed income, it took me 6 months to pay off this washer at Home Depot!!!!!

I bought our Maytag HE washer model #MVWC565FW back in July 2019 after having owned a Kenmore scratch and dent washer from Sears for approx 25 years, and in just one month of using it I knew it was a mistake. There are only 2 water levels - deep water (full tub) or practically no water (though there are a number of settings, there is no difference in water level, its just full drum or very very little water). The auto-sensor water level option is a joke - there is barely enough water to wash anything - its like going back hundreds of years to washing and beating your clothes on rocks. Items in the washer become so tangled it sometimes takes a while to detangle before placing in the dryer. Water stops filling the tub when lid is open - I can no longer wash and rinse delicates while the drum is filling. It took 3 calls w/ Customer Service to get an ADDITIONAL lid latch that I can use to trick the machine to thinking the lid is closed - I keep the actual lid open, then stick in the lid latch I bought - take it out when Im done hand rinsing. This also enabled to to view the washing in action - IT DOES NOTHING! Clothes stay in the same place as you placed them in the tub - they dont move, they dont wash - and I bought a washer with an agitator - that is in quotes because it is a misnomer with this brand! The wash cycles ARE SO LONG it takes all day to wash a few loads of laundry. Once you select a setting YOU CANNOT CHANGE IT - the washer empties and stops, then you have to start all over again - ENERGY AND WATER EFFICIENT...REALLY???? What a bunch of you know what! This is the most inflexible piece of junk I have ever had the displeasure of owning. I have to keep jugs of water on hand that I keep filling up to at least have a bit of water. When I called Cust. Svc. at the beginning telling them my experience - the person on the phone had nothing to contribute - they couldnt even tell me what cycles might fit my needs - they told me to go back to Home Depot and ask someone there! WORST APPLIANCE WORST COMPANY.

The functionality of this machine is so awful. I had the dealer replace it only to find that the awful noises that the machine makes, the fact that the clothes don’t get covered by the water and the clothes are so knotted after the spin cycle you have to untie them is normal for this awful appliance. In the sensing stage the machine groans like a laboring motor around 30 times, then stops with a jolt. My machine is next to the bedrooms and the noise wakes people up. Even in the “deep water” setting, the clothes are not covered by the water. The wash cycle is short and noisy and the spin cycle goes on forever. In the end I have to untie the legs of pants. Whoever designed this machine should be ashamed of herself or himself. Shame on Maytag.

So sad, purchased brand new Maytag washer and dryer, Commercial technology (MVWB766FW) labels. Looked and appeared impressive. Machines cost almost $1,000 each. Had twenty year old machines that still worked, I didn’t want to face a unexpected breakdown and decided to replace. What a mistake. I’m 67 and all my life from grandma through my mother Maytag was the best, not anymore. Once my equipment was installed I washed a load checking frequently, noticed almost no water in the huge tub and my clothes being beat by the agitator but not enough water to move the clothes. I tried to change to high water setting but had to cancel this load to do so. Once on high water setting I started the load again, water still very low and agitator just rubbing the clothes directly next to it, no movement of the clothes at all. Ran completely through the wash cycle but when moving to the dryer noticed some light blue shorts had dry spots, many, which had never been wet even through the wash, rinse, and spin cycles. Had a warranty service call and was told this is how the machines work. I told the serviceman had I known that I would have never bought the machines. He told me the salesman should have explained this to me which he did not. The only way I can wash my clothes in the new, expensive machine is on bedding cycle with high water setting on. Sad day when American companies can legally sell such crap. Also, called the company where I purchased and ask about return. To that I was told once I made the purchase they were mine and Reid’s Appliance in Santa Barbara didn’t take returns. Reid’s Appliance can’t be trusted. Buyer Beware, this stuff is junk. I will be throwing these machines out soon as they aren’t even sale-able on the used market. MAYTAG RIPPED ME OFF.

So far after 5 calls and over two hours spent on calls IMPOSSIBLE to get an answer from Maytag about the correct fill levels of detergent. Consumer support simply do not know and refuse to direct me to anyone or have anyone call that does know answer. WHY SO IMPORTANT? Either you do not get clothes clean OR you damage machine and leave residue on clothes! Neither is acceptable. Using the fill level indicator on Bravos XL dispenser is in direct contradiction to any recommended levels on lids of high efficiency detergent manufacturers like Tide. Per Maytag manual only fill detergent to max fill LINE which is literally about two or three tablespoons of detergent. The lowest possible quantity of Tide per the lines on lid even for smallest load is two or three times the recommended fill level on the dispenser. No one has to be an engineer to know two tablespoons of HE detergent in dispense is going to do same effective cleaning for one shirt or towel as it will with a queen size comforter or very large full capacity load. CORRECT ANSWER DETERMINES IF YOU DAMAGE WASHER OR IF YOU HAVE DIRTY CLOTHES. Googling online there is also no answer. Such a critical answer for Maytag washer to work and clean clothes that is simply not available and documentation is wrong is a huge concern about the viability of this machine and worse their support. Our machine is less than two months old but is obviously over-engineered to the point of just being silly. Tip to Maytag: start selling washboards. More energy efficient, more green except for red and blue bruised knuckles, uses one tenth as much water and users do not need to spend their nest egg savings to buy. Not the first but will be the last Maytag product we will buy. Name may be same but the company is definitely not the company that used to enjoy that name with pride. SUMMARY: Maytag is adamant about using the correct amount of HE detergent OR damage and bad performance by washer and dirty clothes with a detergent residue. With all our best efforts we cannot get what that quantity of detergents is supposed to be. The user manual at best has ambiguous answer. The manual suggest horizontal measure of detergent in tray to max fill level which cannot be right. IF you instead use a vertical measure of how high detergent level comes up to the max fill line the quantity is radically different. It says dispenser holds 3 oz which would be beyond max fill level but nowhere near a vertical fill level.

Bought Bravos XL washer/dryer from Home Depot in November 2014; installed 12/8/14. First repair was in March 2015! Clean machine cycle quit working properly on 3rd attempt. Bearings were replaced, tub was replaced and main board was replaced all before May 2015. Wash load constantly becomes unbalanced if more than 3 bath towels are in the load or more than 2 pairs of jeans. Can not start a load of wash and leave home because the machine will start bouncing and rocking when unbalanced and will shut down after it tries to self-balance 3 times. You end up with a load of twisted up, totally wet mangled clothes. Maytag refused to replace the machine and Home Depot continues to sell this junk to unsuspecting buyers. Wish I had looked at reviews before I bought this model. Worst $1,200 Ive ever spent. I have always bought Maytag appliances--refrig, stove, dishwasher, microwave, other washers--but Maytag has lost me as a customer after this experience with them. Terrible design and poor customer service for not standing behind their products.

After 2 LG refs and 2 Maytag ref. fridge, I would not recommend either one. My Maytag need a new compressor. My Maytag ref only lasted for 6 years! The main circuit board failed. I decided to get a new fridge from Sears rather than going back to Home Depot. I decided to get a new fridge in Sears rather than going back to Home Depot. The extended maintenance is more expensive at at Sears. In summary, I have only been using the Sears for 3 days now. It is too early to write a review on the Sears fridge.

I bought as a pair the Maytag Heavy Duty Washer and Gas Dryer 30+ years ago The pair are like a Timex watch --takes a licking and keeps on ticking. They have never failed me and I have never had to call the Maytag repairman.

This washer has no agitator post and doesnt seem to clean as well as ones with agitator posts. I have heard that they are easier on your clothes though. The dryer works well enough, but I believe the control panel/motherboard needs replacing. The signal sounds even with the dryer turned off, which is startling to my dog and me. I reset it by flipping off the 220 breaker in the garage and leaving it off until the next time I do laundry!

Purchased Maytag dishwasher July 2013, installed August 2013. Stopped working Oct 2, 2014. Called Maytag and they offered to let me buy a service pan for around $300. No thanks, stupid Im not. I also sent an email. Have not heard back but Im sure Im still out of luck. According to the California class action suit regarding the Maytag control panels, Maytag is saying there are no problems with them. Wish we all had some power to make them see otherwise. Will I ever buy a Maytag product again. No. They would be much better off keeping their customers happy rather than spending tons of money on ads trying to get new customers. Since Maytag is owned by Whirlpool, they will not get my money either.