I purchased a Maytag over the range microwave a couple of years ago when I had my kitchen remodeled. I have had it repaired twice already. Each time, it cost over $150. I bought this product with confidence that it was a quality product. To say the least, I am very disappointed and I will never buy this brand again. My previous microwave lasted over 15 years without a single problem. The only reason that I got rid of it was to have matching appliances. It was not a Maytag. I am looking to buy a new microwave and I will be sure to look at the reviews to prevent being suckered again!

Purchase of what we thought was high quality Maytag dishwasher. Paid $600 and $250 to get it installed, which was really just to take out the old dishwasher we wish now we had kept, and plug in the new one. After 2 years, repairs needed to replace the control panel and key pad must be replaced, cost $340 plus labor. We will never buy Maytag again. Called their hotline, 800-877-6777. They cannot offer any help. Called the co. we bought it from, a Maytag dealer, Haleys Maytag of Antigonish, Nova Scotia. They too offered nothing except to sell us parts... control panel and key pad. Called lawyer who has class action suit now against Maytag, Eppsteiner & Florica. They are not representing customers who live in Canada, only U.S.My recommendation to Maytag dealer who only sells Maytags, Haleys Maytag of Antigonish, Nova Scotia, find another company to represent. Maytag is a real loser. Never again purchase a Maytag, and I told 10 people who will tell 10 people... who will tell 10 people. Our model number... same as all of yours... the loser MDB6709AWW1. Dont waste your money buying this overpriced dishwasher that will then require you to spend more money every 2 years on a Control panel and Key pad that are defective from the factory.

Refrigerator failed in less than 7 years. In August 2005, I purchased a new Maytag side-by-side refrigerator to match the Maytag appliances (stove, microwave and dishwasher) in the new house provided by builder. In October 2011, I called a repairman because of noise. The relay switch was replaced for $179. Now, I am told the compressor and defrost circuit board need to be replaced for over $700. I will never buy another Maytag appliance or Whirlpool. They make and sell crap and dont stand behind their crappy products.

Bravos XL washer- This is probably the worst purchase I have ever made, first off, at $1000 it was a pricey purchase however, I chalked it up to it will last many years without issue. After only 3 years, the unit leaked water and was so loud you couldnt stay indoors while it was on spin cycle. The bearings and seal were completely shot and needed replacement, after the sticker shock of having a good repairman fix the problem I decided to tackle the job myself. (Thank you YouTube). All was well for the next 2 years until it all happened again. Maytag is junk and will never get another dollar from me-ever! A Speed Queen TR5 now sits where that piece of crap used to reside. BUYER BEWARE!

Every time I do a load of wash, it comes out looking like I slept in it. It is so wrinkled you cant even iron it all out. If the load gets off balance, you have to wring it out by hand because you cant get it to spin again. I did a load of flannel sheets and it went off balance, wringing sheets out by hand is enough to make a person want to send the machine back and get an old-fashioned wringer washer. I hate this machine without an agitator. I have always used a Maytag washer, but I would not recommend this to anyone.

I bought a Maytag Commercial Technology Washer and a Bravos XL MCT Maytag Commercial Technology Dryer in July 2018. On April 14, 2020 the control board went out and Maytag will not replace it. It’s going to cost $463.00 to get it repaired. I do not like this washer because it does not fill with enough water to get my clothes clean even with the deep fill cycle turned on. My clothes still smell nasty after they are dried with scented dry sheets. I will never buy another Maytag product, because they are cheap made. Maytag advertises as American made. Fact is they are assembled in America but the parts come from China and Thailand.

Weve had 2 Maytag washers that lasted a combined 41 years. Five years ago we purchased a Bravos XL top load washing machine directly from Whirlpool. Like many other reviews, it is impossible to keep the machine from going out of balance and trying to tear the laundry room apart. I called Maytag and of course they want to make sure the machine is level in at least 3 dimensional space as well as 2 parallel dimensions per String Theory. As far as the 3 dimensions, I assured them I had already thought of this (as an aside, ever try to find any flat metal on one of these machines? Kind of helps when using a level.)So after more exciting conversation, they offered me a Warranty for $437. While trying to control my laughter, I said I could trash the Bravos and buy a new machine for that price. As far as repairing it, it cost $120 for a repairman to grace my door step plus $35 every 15 minutes plus parts -- again, the decision is to trash it and buy a new machine. In case I was too subtle in my comments, I WILL NEVER BUY A WHIRLPOOL PRODUCT AGAIN. Im too frustrated to tell you about my KitchenAid fridge. As much as I detest it, I am forced to join the buy and trash 5 year club . Sometimes the good old days were really better.

Dishwasher Model #MDB7609AWW2 - I have replaced the touchpad once a year for 4 years. Went online and learned a DIY repair using a Permatex Rear Window Defogger Repair Kit to fill in the touchpad broken circuits. I have repaired it once a year for 2 years. My suggestion is to avoid purchasing this product. Apparently even after multiple consumers have contacted Maytag regarding this widespread defect, Maytag has not issued a recall or assisted anyone. They say if the part can be replaced there is no issue. When the dishwasher works, it is great, however it WILL NOT last. Touchpad will fail and you will be out $124 for the part plus labor unless you do the repair yourself.

A company who sells a washer that makes washcloths/towels smell musty as you take them clean from the drawer should be ashamed and refund everyones money!!! I have always love Maytag/Whirlpool products until this piece of trash washer. My husband, who is retired from Maytag, gets a very nice deal when buying their products under the VIP program. However, how nice a deal is it when you have musty/sour smelling towels after washing??? Ridiculous! Seems that when the washer went to no agitator and water/electricity saving they forgot what the purpose of a washing machine was. Im very upset and would NEVER recommend Whirlpool/Maytag products to ANYONE!

I purchased this $857 dishwasher from Lowes in May, 2021. It broke in June, 2021. S&S Repair was sent by Maytag to repair. It took 3 weeks for them to come, then they discovered the motor and pump assembly had gone out. Parts were on backorder. It is now August, 13, 2021 and I still have no dishwasher. Lowes would not replace this dishwasher. Maytag will not authorize a return. This is disgusting.

We inherited this Maytag (Model MGR7662WW) when we bought our house this year. I love this unit. It cooks accurately, its easy to clean and its just rock solid in its performance. I never worry that the cook times are going to be off either. The oven racks are solid and the overall look is nice. Our friends and family love the center grill as much as we do. If I need to pull something off the burner I dont worry that Ill scratch the stove top with this feature. The oven heat is also pretty contained. Our old oven radiated lots of heat through the top. This one doesnt and thats a huge plus. The only reason Im not giving it 5 stars is that the grills are cracking (not the center one). However, I have no way of knowing if the original buyer damaged them or if its a defect in materials. They still work fine but I will need to replace them at some point. Given the cost of replacing them Ill wait as long as I can.

I bought Bravos xl. I hate it! Everything about it. It does not get my clothes clean and it ties load in knots therefore being off balance constantly.

Please let me know if there is a class action suit. My lower freezer froze within a year, now 2 years later same problem. Im all in, this is clearly a design defect that we are all paying for. I would have bought something else. Ridiculous product.

Purchased this dishwasher about 1 1/2 yrs ago. Luckily the first two times the control panel went out, it was still under warranty (within the first year). Now its gone out again! This is the third time! What happens is all the buttons will work except for the START and CANCEL. This has been the same issue every time. I tried restarting it, made sure there was not a leak that somehow was getting to the internal electrical components in the panel. I actually know the Maytag repairman by name. Its nothing like those old commercials where the Maytag repairman sits around and has all the time in the world because their products never break. Those days are over and these guys are busy working to fix these devices they label as dishwashers. Since my warranty is now expired, it was an unexpected $96 service call to tell me what I already knew - Its your panel again sir, it needs to be replaced. Well have to order one for you and itll be $265 for parts and labor plus the $96 service call = $361 repair for something that will likely break again in a few months. Never am I buying a Maytag product again.

I have a 26 cu. ft. side by side Model MZD2665HES, like most folks in my neighborhood (spec homes). The icemaker died and service was called. They looked at solenoid, and replaced the ice maker assembly as a wag that it was the problem.. still no ice, but the water was still able to be called. I replaced filter- still water only, no ice. Little did we know it was the filler tube blocked with ice, and the service man didnt once suggest turning off the water service. SO, every time water was called to either make ice or to fill a cup with, it put intense pressure on the point of assembly where the water line comes into the fridge (water inlet tube). A pin hole developed in the little plastic bit (water inlet tube plate) and every time the water was called to ice, guess what happened - it shot right out the back on drywall.Almost $20,000 dollars worth of damage to wood floor (warped), drywall (jello), and flooring (carpet) ensued. Mold was all over and had to be contained and treated for days to be fixed. Im still duking it out with service repairman and insurance companies. My advise: If you have this fridge or anything like it and the ice maker stops working, IMMEDIATELY shut down the water supply, turn the fridge off and check the filler tube in the back for ice blockage. Probably a good idea to pull the fridge forward once in a while and check the back for water also.

Had the new set for over a month now and are very impressed. If you actually know how to do laundry, and dont load it up to the top with greasy, dirt filled work clothes, etc. (like some **) you will have no problem lol. We have Absolutely nothing bad to say about Maytag products, and the new set is amazing!!!!

The oven hasn’t caused any issues. It’s beautiful stainless steel and black finish creates a shiny but modest finish to my kitchen. It’s self cleaning power is also useful and saves time and where I come from time is money. It cooks food evenly just as an oven should.

I, too, have had major problems with this Maytag refrigerator! We have experienced everything from a malfunctioning ice maker, flashing control panel, overloaded compressor, erratic freezer (freezes much of the fridge contents), and doors not staying closed/inadvertently popping open. We have owned this fridge since 2007 and have repaired the ice maker and the freezing problems on our own dime. When the clicking sound woke the entire house up at 5 am, I finally decided to post! I realize that appliances are not perfect, and that Maytag had the best of intentions when designing and producing this product, but what really infuriates me is that Maytag has known about this widespread inherent problem since late 2006! Why no recall? Why no notice? Why no assistance? When I called the customer service line this morning, the representative acted like shed never even heard of this fridge having problems - yeah, right. All you have to do is Google the model number or just Maytag fridge panel flashing and clicking problem to discover thousands of similar complaints. I do not fault Maytag for manufacturing a less than perfect appliance, but I do hold them accountable for adequately repairing/replacing such a rampant and unsafe (compressor overload) product! Maybe it is time for a class action. Something needs to be done to protect the consumer from a company that is so slow to correct a long-standing and potentially dangerous problem!

Im have finally given up and purchased a replacement for my Maytag Bravos XL Top Loading High Efficiency Washer! The Maytag was 2 years old and I have ALWAYS had trouble with it. My towels became sour after 1 or 2 uses (sometimes they smell sour even before use!). My dark clothes ALWAYS came out of the wash LOADED with lint. I researched online to determine whether these were common problems and found several sites with suggestions such as: dont use more than 1-2 spoons full of high efficiency detergent (which recommendation I followed), Use white vinegar or liquid fabric softener. (I tried both with only minimal results.) ALSO use a dryer sheet in the dryer (I did this but it seemed like a waste since I was already using fabric softener in the washer). Dont overload the washer. (I didnt, but if I couldnt fill it, then why did I buy a washer with such a large tub ?!) Clean the washer monthly. (I faithfully did so, and tried alternating Affresh and bleach to see if theres any difference in the result... not really. Make sure you are fully drying the towels (I ALWAYS DID!).We had a Sears repair technician come to the house the last time my frustration level was overflowing and she only made me feel like an idiot, repeating some of the above recommendations and insisting they would solve the problem -- which, if they had worked, would have precluded my need to call a repair technician!!! The repair technician provided no other service or ideas to fix the problems. My husband decided we should go back to the tried and true agitator-type washer... bye-bye, Maytag Bravos.

I have written to Whirlpool about complaints with this range and was very dissatisfied with response. The following were complaints on above range: Range does not have a light on it as the past ranges had. It is very much needed. Grates on burner are to high, therefore it takes longer for items in pot to heat up. Type of steel used on range is very thin and tiny, in other words very poor quality. This is what has happened since Whirlpool bought out Maytag. Quality of Steel that Maytag used is no longer since Whirlpool took over their products. This is true of All their Appliances (Refrigerators, Washers, Dryers, and Ranges). All meaning appliances manufactured by Whirlpool.Manual knobs for turning on oven have been replaced by touch screens, these eventually wear out and are very costly to replace. If it works why change it. Drawers on bottom of range used to be larger, now they are narrow and smaller height wise. Residue on base of burner appears quite frequently and has to be cleaned even if no overspills occur. And why cant Whirlpool make quality merchandise as good as Maytag use to make. Regarding the physical appearance of Range it is very attractive in looks, however Looking good and functioning poorly with inadequate materials used in construction of Appliances outweighs benefits of looking good. My wife and I regret not returning this appliance within 90 days of purchase. In the future we will not purchase Whirlpool or any other appliances manufactured by them if that is possible. Kenmore, LG and perhaps other appliances parts are made by Whirlpool. I received a response from Jake **, Whirlpool Corporation, Executive Office. The Comment from Jake that did not impress me was this: While we regret you are dissatisfied with the current design of your Maytag Range, this is the model that you selected. His comment says too bad better luck next time. Letter was dated March 5, 2014 received on March 13th or 14th.I sent a handwritten letter to Mr. Jeff Fettig on March 12th which was written on March 11, 2014. No response to handwritten letter to Mr. Jeff M. Fettig. Verification that the Executive Office that my email to you Mr. Jeff Fettig Chairman and Chief Executive Officer Whirlpool Corporation was received on February 20, 2014 by Delores **, Corporate Office Staff. Supposedly Mr. Jeff Fettig.

I will never buy another Maytag product. Our dishwasher is not even 2 years old and the control board went bad. No extended warranty was purchased because we assumed that it would last longer than 2 years when our Sears Kenmore lasted 25 years. No help from customer service. We now have to spend over $300 to get this piece of junk repaired.

The last Maytag washer was great, the dryer not so much, but I was able to repair it. This Bravos is sorry. 4 years old and the tube goes bad is not what you would expect from Maytag. Consequences, no more Maytag or GE for that matter, that dont leave many brands to choose from.

Purchased a Maytag dishwasher (Model #MDB7749SAW1) in January of 2013, installed in February. A little over a year later the control panel went out. I called Maytag and they were kind enough to pay for the part and I had to pay for the service. Now it is July of 2015 and the control panel is going out again. I called Maytag directly and talked with a service representative and the best they could do for me was for $269.95 they would have it fixed and I would have a one year warranty as well. Based on the pattern the warranty is not going to help as it goes out just after a year. For only having it 2 1/2 years it is becoming a very expensive dishwasher. There should be a recall on this control panel. Very disappointed.

Bought new and only had one service call in 20 years. The control panel was replaced. Since then, the dishwasher has performed well and, factually, was far less expensive than many other models! That figured in our decision when remodeling our kitchen back then.

We purchased our Bravos XL Washer and Dryer from Home Depot in November 2012. We also purchased the three-year extended warranty. I just replaced the washer today, and definitely NOT with a Maytag. We only spent that much on the Bravos XL set as we were heading into retirement and wanted to update our appliances. Maytag has always had a decent reputation, so we decided on this particular set.This washer was a terrible purchase decision. The drain hose had to be replaced due to leaking. We handled that fine. However, just past the extended warranty period, the main bearing went out. Also, the transmission was going out, and the washer was spewing nasty black fluid all over from underneath. The repair was going to be a minimum of $750.00 just for the bearing and tub assembly, and the repairman was honest and said it wasnt worth it, to just replace the washer. We didnt even discuss the transmission issue. We were more than a little disappointed in the duration of life out of this washer. I had my other washer for 20 years plus. Thankfully, and hopefully, the dryer will remain in good working order for some time.Being a senior, this was not the expected lifetime I was after out of a major appliance. I dont need this sort of expense every four years, or less as Ive read on these reviews. On average I do 2 to 3 normal sized loads of laundry a week at most. Not good Maytag, not good. If there ever is a class action suit in regard to these machines, Im interested!

My Maytag Bravo washing machine is very basic and convenient. It was the first appliance I bought when I purchased my new home in September of 2019. it is commercial grade so I’m able to wash everything from towels to comforters to heavy coats. I like the clean lines of it and the knobs are easy to use and are perfect for my needs. It has wrinkle control, deep water wash, a variety of temperatures including tap, cold, cool, warm and hot. There is a fabric softener feature and an extra rinse. The push button Start is perfect and easy to use.

Ive used Maytag Dishwashers since the 1980s, from Alabama to California. And I wouldnt change a thing. In fact my entire family (well the folks that can afford it) uses maytag dishwashers. Extremely satisfied we are.

I am about to replace the control panel on my Maytag dishwasher (MDB7749SAM1) for the second time since purchasing it in 2012. Additionally, I have replaced the door gasket twice, as it becomes loose and does not properly seal, causing water to leak from the door during the wash cycle. There are many documented complaints of corrosion on the control panel ribbon cable necessitating replacement of the entire unit. If there were a way to replace the ribbon cable instead of the entire panel, it might be a bit easier to swallow the repair expense. Either way, it is ridiculous to have to spend almost 1/3 the original cost of the dishwasher to make it usable again, and twice in only 5 years time! My previous dishwasher was 30 years old and still functioning (though noisily) when I replaced it with this expensive lemon. I have not contacted Maytag, as it is not in warranty, however, it seems that a major appliance should last longer than a couple of years without issues.

Our product was purchased with our Condo. We have had it for 6 months & the first time I called someone was for the oven door being so terribly hot. I was told that was normal. Then I tried the cleaning of it & you would never know anything had been done. It would take a heck of a lot of elbow grease to get the marks off & I dont have the strength or time to be doing that. I had someone come again & he said to do it again, which I did & it still was not clean. I have done it a 3rd time now & still no better. I think this product is a total piece of junk & would not recommend it to anyone. I am a very unhappy customer & will never purchase another MAYTAG product.

We purchased a Maytag Dishwasher (model number mdb6759aws3) about 3 years ago. After about 1 year, the control panel started to go. Certain options would not light up. If I used the options that did light and shut the door, the dishwasher would work. I had called Maytag, and they were charging almost $200.00 to come out to repair. Now after 3 years, the entire panel is out. We had someone come out. We ordered a new touch pad for $265, and it still did not work. It is the control panel that is dead. What bothers me is that after reading online, this seems to be a continual problem, and Maytag does nothing to help the consumer.

I purchased a stainless steel (freezer bottom) Maytag refrigerator Model # MFI2670XEM0 in Oct 2012. Since then its been a nightmare. The repairman has been out four times, once being a week after I purchased it. It leaked and ruined my kitchen floor. Call Maytag, they didnt want to hear about it. As of this moment, I have three more things broken on the unit. My ice maker literally takes 3 days to make ice, the alarm on the door is broken, and the plastic crisper cracked and now will not stay in. Called Maytag again and they stated that they will not replace the item with one of equal value. They just keep repairing it. I will NEVER EVER buy another Maytag product again. I spent $1700 on this product and had faith in the Maytag product. That will never happen again. Shame on Maytag for not standing behind their products.

My Maytag 3000 series washer had to be worked on right after we purchased it. Now it stinks and is leaking. Repairs are going to be over 300 dollars. A part wore out. It should have lasted longer and why does the front loading washer stink. There is no door to open to clean the filter.

Maytag Bravo washer and dryer delivered 2 days ago.My complaint is with the washer. I didnt know it was HE and that it requires special detergent! I didnt know the lid locks! I didnt know when I push the hot water button, the machine mixes in cold water! Complicated, delicate machine and not user-friendly. I dont expect the washer to last long.

I have a Maytag refrigerator - the kind with the French doors with the freezer in the bottom and then the middle drawer is now leaking water all over my hardwood floors. This is ridiculous. Maytag better get off their butt. They need to send people out or send letters to people that have these freezers to fix them. When you pay a lot for something they should get a good product. If there a recall they should of send out letters or something.

I bought a Maytag dishwasher (MDB7749SBW1) about 4 years ago. Ive had to replace the wiring on the control panel each year. This is clearly a design defect, and Maytag will not take any responsibility for it. Ive called each year, and am told each time that theyve never received a complaint about this issue. This year Im replacing the dishwasher. Ill never buy a Maytag product again.

I have Maytag Neptune washer and dryer that was purchased in 2002. Theyre still going strong. Its a great size for empty nesters like us, but if you have a big family, you might want to consider a larger capacity.

I have owned my Maytag washer for approximately five years. Ive always used the recommended detergent and religiously used the tabs to clean the machine when it was required. I have never abused the machine by overloading it, using too much detergent, etc. It is now coming up with an LF code. There is no one in this area who does repairs and if I do find someone Im sure theyll want some exorbitant amount to come all the way out to the boonies to give an estimate and the repairs Im sure will be hefty. I take very good care of all my appliances and expected this machine to last much longer.

I put a lot of thought into my new dishwasher and decided to go with what I thought was one of the best. At just over the 1 year mark the rinse aid stopped dispensing product. Now after another 6 months the controls are not working. Being a widow living alone on a limited budget, I am not putting hundreds of dollars into getting this piece of junk repaired. No more Maytag for me.

I purchased Maytag dishwasher (model # MDBH979AWW3) in June of 2010. Trouble started on washer after 18 months. Touch pad buttons dont all seem to be working. Occasionally gets to run after slamming door multiple times, but dispenser doesnt function properly. After trying to diagnose myself with door switches, connectors, etc., I caved in and called service. Service quoted $470 parts and labor to fix the problems, including control touch panel, dispenser, and control board (seems common from what I read here). Wish I had seen this string of posts before I called Maytag/Whirlpool customer service to see if they would help before I did any repairs. The responses I got from the service rep were rigid and scripted. Only time she varied from the script was to explain that modern high-efficiency appliances dont tend to last as long as ones 20 years ago. 18 months? Really? I might buy that if it was a mechanical durability design issue. Supervisors responses were also scripted, pointing back to the 12-month warranty. She said she did a warranty search on my model and that there was no warranty concern for this problem (really?). If there was, she might be able to help me. I guess there is no warranty history because most failures are between 12-24 months and the consumer has to pay for replacement outside of warranty. No semblance of customer service or customer care, just repeating what is on their website. Response was: I am sorry you are dissatisfied with the product and my response, but there is nothing I am authorized do. Sent an email to Maytag customer service regarding the problem and customer service interaction. They called back saying they stand by the original customer reps response, but offered to have someone else come out to give a second opinion on the problem. From what I read here, that doesnt seem necessary. Wish Maytag/Whirlpool would at least acknowledge that there is a problem, even the auto industry seems to have figured out a way to equip the service industry with known recurring problem history (TSB) and offer token help to keep customer loyalty. Apparently another quality organization fallen victim to short-sighted methods of maintaining shareholder value.

I built my home and bought all Maytag appliances. The freezer and fridge knock on wood have been repair free. Replaced control panel on stove for 400.00$. Washer after 2nd repair had to replace 600.00$. Dryer repaired once 95.00$. Replaced dishwasher with a new Maytag. After 2 1/2 years the control panel on my Maytag Dishwasher will not work. This is the 4th repair. I have paid for 2 repairs out of warranty. 380.00$ the last repair. I did request some help from Maytag. They said no... My dealer did only charge me for the parts.

Maytag side-by-side fridge with water/ice dispenser (Model # MSD2572VEW00) was purchased in 2011. Mechanically, fridge is working, however, every piece of plastic inside the refrigerator section (the regular glass shelves with plastic rims, vegetable bins, and door ban shelves) are all cracking and falling apart. Additionally, the buttons on the ice/water dispenser fell off, exposing the actual buttons on the panel. All three of the regular sized shelves have severe cracks in the plastic that affect the sturdiness of the shelf. Both vegetable drawers are badly cracked, falling apart and one doesnt even stay secure on the track. Even all three of the door ban shelves are cracked with fractures along the sides and bottom. Weve resorted to putting clear packing tape just to hold the shelves together.We contacted Whirlpool, who owns Maytag and because our fridge is 4 years outside of the 1 year warranty, they could do nothing for us. In over 30 years of owning refrigerators, this is the first time Ive seen every shelf and bin crack the way this fridge has and in less than 5 years no less! Whirlpools solution to our issue was to send my call to their Parts Department. The total cost to replace all the cracked shelves, bin drawers plus the ice/water dispenser panel is $702.28. No thanks, thats as much as a new fridge. Whirlpool should be utterly ashamed of their total lack of Customer Satisfaction by distributing such a piece of junk. Who would have thought that an appliance costing a couple hundred dollars would be considered as disposable as an aluminum pan and in only 5 years! One thing is for sure, I will certainly think carefully again on ever buying another Whirlpool product again since they are so apt to take my money only for me to repurchase an expensive appliance again in less than 5 years.

I have a top loader Maytag washing machine, Model MVWB835DW4, bought in 11/2019. Five months of light use, the lid cracked. Received a replacement and four months later the lid once again cracked in the exact same spot. Requested replacement parts under warranty and I was told that a service tech must install the lid. Due to health and safety concerns related to Covid, we are not take any chances letting people into our home. My wife and I are 70 years old and are at high risk. Maytags response was they would not send parts under warranty to me and a service tech must install the parts. If I dont let them in by 11/2/2020 (the end of the warranty period) then I would have to pay for the parts. Maytag has the very worse customer service in the industry.

So wife and I purchased a Maytag dishwasher in late 2012. A year and a month later it turns into Hal 9000 from 2001 Space Odyssey. I press normal, it shows light rinse. I press heated dry, it tries turning off the life support and blowing me out the air lock. Finally, in March it dies. No power, no nothing. $500+ for an appliance that lasts 2 years. So for the past few months, while we wavered over buying a new brand or spending $250+ on a repair, we were washing dishes by hand. It was as bad as my grandma used to say it was. Then, by chance I ran across a web blog talking about this being a common problem, and there are hundreds of complaints, and its a problem with a $4.00 part on the control panel that can be fixed with a Q-tip, rubbing alcohol, and silicone... Im not a handyman by any stretch of the imagination, but even this I could do. Unplug or switch off the breaker. After unscrewing all the screws, (not your standard or Phillips head either) unplug the control panel from the control box and remove the control panel. On the back, youll notice a flat cable (pictured below) that will have dark marks on the opposite side of the part sticker. Gently clean this with a Q-tip and rubbing alcohol. I then covered the back (side without sticker) with silicone, (you can get at hardware store or Target) let dry, and put everything back together again and now its working better than new. Im regarded as a master handyman in my house, and I didnt even have to hear the dishwasher sing Daisy Bell as I disconnected it. With such a simple fix, Im amazed Maytag didnt just own up to it and get it addressed. The millions it will end up costing them in the long run, by this frustrating experience shared by us all will have them thinking twice in the future (hopefully). It is a shame they seem to be adopting the business model of American auto manufacturers of the late 80s. Ill update this in a year and a month to let you know how the fix worked, and you owe me a beer for saving you $150 - $600 for a repair or replacement. One word... VICTORIOUS!!

We first purchased a Maytag Neptune washer and dryer set. We loved them. Had them for 15 years with no problems. When we decided to get a new washer and dryer, we were loyal to the Maytag brand. I was immediately drawn to the Maytag Bravos XL due to the extra large capacity. What a mistake! This washer and dryer pair take more than two hours to complete a single load of laundry. It often takes more than one wash to get clothes clean. If you wash an extra drum large load of laundry, often times there is not enough water and agitation to even get all of the clothes wet. I have a one-year-old boy and a six-year-old boy, their clothes get very dirty. This washer Does not get food off of my one-year-old’s bibs. And my six-year-old’s clothes come out looking as if they haven’t even been washed. What a disappointment! My husband and I are going out today to purchase a new washer and dryer set after having just purchased these Maytags in April last year. What a waste of money! Please include me if a class-action suit it’s taken.

We bought the highly rated Maytag Bravo washer and dryer in March of 2010. In less than a year, the dryer broke down and the drum drive belt had to be replaced under warranty. Last month the washer drum stopped turning. A & E Factory Service quoted $466.87 to replace the bearing that had failed. We have hated this washer since the day we got it. So, it wasnt hard to buy a Samsung front loader and have the miserable Maytag hauled away to wherever badly designed machines go. Trying to wash clothes using high speed spinning instead of water causes excessive wear on the clothes and the machine as well as tying the clothes in knots. It is one of the worst mechanical designs I have ever seen.

I have had my Maytag set for shy of 2 full years, of actual usage time, that is. My dryer seems to be functioning normally, minus an occasional lengthy cycle time, even after the clothes are dry. The washer however, is sitting in my garage now. F51 error code, which online told me the rotary position sensor was the issue. Yes, I was told by an A&E repairman, who was at the house for an unrelated repair, that it was the bearing that was bad. When he showed me what I was looking for, there was the bearing laying in the clear plastic housing, in the underside of the washer. Its going to cost around $350.00 to get the part, if it can be found, and the service call. No, not really worth wasting more money on it. I am very unsatisfied with this unit. With 4 kids and 2 adults at home, I expected much more from the Maytag name.

I am writing to tell you the dishwasher sold to my family malfunctioned as a result of an apparent design flaw. I also ended up wasting an entire day for a service person who never arrived. On October 14, 2009, my family bought a Maytag Dishwasher (model #MDBH979AWW) from Home Depot. It had run beautifully until last week, when the left-hand side of the control panel went dead. I then called the Maytag service number (800-688-9900) listed in the instruction manual and scheduled an appointment with the A&E Factory Service vendor for the following Friday (July 6th, 2012) between 8:00AM and 12:00PM. Around 12:30PM, no one had arrived, so I called again. I was told by the agent that the technician was en route and would arrive at my home in forty five minutes. At 2PM, still nobody arrived. I rang again when I was then informed that my name had been strangely kicked out of the system and made available for a reschedule. Wanting to stick with a Maytag-approved business, I went ahead and scheduled the next earliest appointment available, Monday, July 9, 2012. The technician from A&E Factory Service that actually did show up reported that the entire control panel had to be replaced at a cost of $281.48. Interestingly, he added that he had seen other Maytag dishwashers with this exact same problem and recommended that I wait until the water settled before adding extra dishes during a cycle since water apparently leaks into the electronics via a small gap on the top of the inside of the door. Of course, there is nothing in the instructions warning against such.I chose to fix the machine since I didnt have the money to purchase a new one. Are your dishwashers designed to last only a few years? I truly believe that I have been duped by Maytag since this problem resulted from a design flaw. I am asking you to please look into these matters and correct any wrongdoing that you see fit. Copies of receipts for the dishwasher purchase and service repair are enclosed.

Maytag topwasher 2011 model MVWB300WQ2, SERIAL C11271134 - Im from the old school, expecting to get my money worth. I purchased a Maytag Bravos automatic washer in 2011, now less than 5 years later, it has a very loud knocking noise during the draining and spin cycles.

My wife & I purchased our Maytag dishwasher model # MDBH979SAB1 on 3/8/13 from homedepot.com. Approximately 24.5 months later our dishwasher experienced control panel light button malfunctions similar in description to the many other consumer complaints on this & other forums. I would like to share some additional information based on my research about this issue and possible fix. The source of Whirlpools control panel issue is design related. The issue is caused from moisture which induces oxidation on the Flexible Printed Circuit (FPC) cable that is integrated with the control panel and connects via connector to the electronic control box. The issue usually manifests itself on the cable just where it bends coming out of the touch membrane panel.The oxidization of the FPC cable eventually creates electronic shorts or opens between the parallel traces thus causing the panel control lighted function problem which disables the dishwasher from being used. The cable, since integrated with the control panel, is not a separate replaceable part. In order to repair, the Whirlpool diagnostic action is to replace the entire control panel. I quickly learned after doing some online research about Whirlpools control panel issue that it extends back to at least 2011 with control panel part # W10475784 and corresponding or like PNs of this design. The number of control panels sold of this design by various online appliance part centers coincide with the high number of reported like control panel failures.In just 2015 alone so far, the sales for this control panel have been in the hundreds. This indicates that Whirlpool continues to replace defectively designed control panels upon failure with defectively designed control panels. There was also a class action lawsuit filed against Whirlpool in the state of California on May 6th, 2013 for the control panel issue. The filed lawsuit is public & the whole document is available online as a pdf file. Unfortunately, Judge **, granted Stipulation to Dismiss Case with prejudice 74 on 5/23/14. I was unable to find out any details as to why the case was dismissed. I did not call Whirlpool about my control panel issue, instead I handled all correspondence through Email to them at WHIRLPOOL_CUSTOMEREXPERIENCE@WHIRLPOOL. COM.My initial correspondence included all the facts about this issue & that I did not wish to have their warranty coverage/period explained to me for I understood them, the problem was a quality issue, and just basically wanted to know what they were going to do or have been doing about resolution. The email correspondence with them got me nowhere. They initially replied back with all the form niceties like We apologize, We understand your frustration, & We value you as a customer, but denied every knowing about such control panel issue, regurgitated their warranty policy & period and were unwilling to resolve anything. In their last reply they stated how unfortunate it was that customers only take the time to provide negative feedback!! This is just bad business, and though I would not like to think it, but the control panel issue may have been by marketing design.Please keep in mind that Whirlpool manufactures appliances under at least 15 different name brands including Maytag, Kenmore, Admiral Kirkland, KitchenAid, Roper, Speed Queen to name a few. All is not lost, being an electronics engineer I looked into the do it yourself fix. If you are not comfortable in doing this, you may be able to find someone to help. I was able to repair mine by carefully scraping off the oxidation from the FPC cable (will appear brown in color) & encapsulating it with high density 100% dampening silicon (non-caulk type) to protect it from moisture & withstand heat. There can be other ways of protecting it from moisture instead of silicon, just make sure it can withstand heat, wont become brittle, & that it may not cause potential damage to the cable itself.My repair has worked for about 4 weeks now, & shows no sign of oxidizing. The problem may be more severe if the oxidation has actually opened or broke one or more of the small cable traces. Do not attempt to solder this cable! Its way too thin & will only make matters worse. An open can be carefully bridged with a conductive glue or ink thats on the market. One source is a window defogger repair kit product thats sold at auto stores that has a conductive glue in it. Post open repairs will need to be checked with an ohm meter to make sure repair is good and that any adjacent trace lines have not been shorted by repair. Of those of you that have just bought or had installed Whirlpools defective control panel, please encapsulate the FPC cable as soon as possible to protect it from moisture. If you dont, it will surely oxidize again over time.

I purchased my new refrigerator in 2005. Within 3 months, the bottom freezer went out. I had purchased warranty and it was fixed. Again, the fan went out 1 year later with the same exact problem. Now, it went out again 2 years later with the same exact problem. I called Maytag and they do not care. They are rude and simply will not fix this refrigerator. The warranty is gone and again, I have to pay for this constant problem. Why doesnt Maytag own up and service this problem. Didnt we pay for this? It wasnt given to us free. Someone needs to step up and gets it resolved for consumers. If legal action needs to bring this to their ignorance, so be it. We all have spent a great deal of money on a refrigerator and all they do is say, is “Too bad. How can any company continue to be in business and operate this way?

I have purchased my top loader Bravos washing machine 3 1/2 years ago and I have had nothing but troubles with my machine. I have had to replace the motherboard twice and I constantly have that foul smell in all our clothes. I have to wash each load twice and still the smell doesnt come out. I have also complained numerous times about the water level not being correct, but they keep saying that is how the high efficiency machine is. I can watch my load washing because we have the clear lid which I like. But at the same time, it gets me really angry seeing how this doesnt clean clothes like it should. I dont believe that the water levels are right at all. I have clothes that dont even get turned over as they are washing and I have even smaller loads than before. I can only clean 4 adult pairs of jeans at one time and I still think that is too much. I clean my machine every time the red light turns on with the Affresh tablets and sometimes I run a clean cycle with just bleach. Maytag has done nothing to try and correct these problems. Its so sad that I have to take my clothes to the laundry mat to go wash them and there I have absolutely no problems. They have the HE front loaders and they have enough water to wash my clothes and I can actually see them being washed. I will never buy a Maytag washer or dryer again. How sad you have all these complaints and no one to help you fix or correct them the right way.

Purchased Maytag dishwasher model # MDBH979SAM1 on February 8, 2014. 6 months in paint came off door. Added 5 year extended warranty on 4/21/2015. Dishwasher started not working properly on 9/24/2015. Hit one button but a different would light up until finally on 10/2/2015 it quit working. Called for service On 10/2/2015 10:30 pm no answer. Tried again on 10/3/15 same answer. Tried again on 10-5-15 finally answered and they called repairman. No answer but they gave me his number so I could call him if he didnt call. Finally called him and He told me he was busy and could not come repair my dishwasher. I called MaytagNed they said he would come. When I called he said he was not coming. He had truck trouble. 10-12-15 Called Maytag back and they said they would find another repairman. They would call me back. Into 2 weeks waiting on appointment. I will never buy Maytag again. It didnt clean dishes good when it did work!

Two years ago I purchased a Maytag Top-Loading HE Low-Water washer. I have always taken great pride in the way my laundry looks and smells but since this purchase, my laundry no longer smells clean and fresh nor does it look clean. I have always used the same detergent and fabric softener (only now I use the HE version) and it served me well. I have read all of the directions and did as I was instructed. I cannot believe that anyone would actually think that you can do laundry with practically no water. Do the decision makers have not common sense at all? I didnt and still dont believe it but what choice did I have when all of the machines are now HE with low water. I think its terrible that consumers dont have a choice. I have come to realize that low water, HE washing machines actually waste more time, energy and money (detergent and fabric softener).My clothes are not clean, nor do they smell good when the wash cycle is finished so I have to wash them again, using more detergent, fabric softener and energy. The super fast spin that supposedly sucks out most of the moisture, also rumples my laundry with semi-permanent wrinkles (even on the low wrinkle setting) so clothes that never had to be ironed before, now need pressing. I find it remarkable that, with all of the detergent ads promoting washing clothes in cold water to save energy, we are told that if our clothes are not sufficiently clean in cold water in our HE washers, that we should try a warmer/hot temperature. Good luck with that because my machine has several temperature settings but only uses one - COLD! I cannot actually believe that with all of the technology that our society holds, we are going backwards in the basics of washing clothes. Terrible product, terrible quality, terrible results, terrible waste of time, resources and money. Why cant you just leave some things alone??

Fifteen months after purchase, the lid lock and motherboard goes off. It was replaced with new parts and the machine still doesnt work. Cost of repair is equal to the cost of the machine. With or without an extended warranty, the expense is not worth the investment. While shopping to replace the machine, the dealer finished my sentences on Maytag washers.

I purchased a range 5 months ago. It is STAINLESS STEEL. It began to rust. I called customer service and they told me it was cosmetic, so they wont help. I think a stainless steel range should not rust after 5 months. Very disappointed, WILL NEVER BUY MAYTAG Again.

Maytag Bravo washer and dryer purchased April 2011. Dryer works fine and am pleased with results. Washer does not clean simple dirt and stains off clothing. Washer never fills to a water level that covers all the clothing. Some clothing never gets submerged, thus simple stains never get water contact throughout the cycle. I now spend more money purchasing spray stain removers and using the heavy duty cycles and extra rinses, would have been better off getting a Kenmore with an agitator. The concept does not work.

I will never buy another Maytag appliance. We built our home in 2005 and bought brand new Maytag kitchen appliances (refrigerator, gas oven/stovetop, dishwasher, and hood microwave). In seven years, we have had problem after problem with all four appliances. We had to replace the compressor in the refrigerator in the first 18 months and then the fan in the refrigerator about a year ago. We have had to replace the heating unit in the oven twice and the handle has broken off of the oven door twice. We have had to replace the handle latch on the dishwasher once and today, the microwave stopped working. We are not rough on our appliances (especially the microwave as we rarely use it), so I think the fact that every single Maytag appliance has broken down one to three times in different capacities in the last seven years says it all. We have had a very poor experience with this brand and will definitely never buy another Maytag appliance.

I will never buy a Maytag dishwasher again. I purchased it on 05/05/07 for $500.00. It’s quiet series 300 MDB6601AWQ. After 3 years of use, the control panel is completely dead. It was only working on one setting for the last year.

Had previous Maytag for years. Good, reliable, easily repaired product. Cycle sequencing very recognizable. New washing machines are ridiculously designed. Neither you nor the repairman have any idea what the cycles are or if they are even working as designed. Many cycles start out trying to wash with little or no visible water in the drum (top loader). The clothes come out tied in knots. I now wait for the agitation to start then pause and add water for three to five minutes then restart. What a nuisance. I have called customer care many times and they are courteous but not very helpful. This machine is an engineering nightmare. If I were in charge I would retire the people who dreamt up this contraption and get back to something reasonable before all their credibility is lost FOREVER!!

It washes extremely well. Its reliable. The wifey loves it and thats enough for me!!! I have had no major mechanical issues. Since 2012 we use it heavily and every other day. I would purchase same brand if need be but Im confident that would probably be in 2024.

Friends, Romans, Countrymen, At first I was skeptical and I once thought that I was the only one whose wife complained about the terrible soap stains and un-rinsed clothes. And finally my rinse and spin cycle stopped spinning and rinsing! However, after reading several reviews and complaints about the famous Bravo X He washer by Maytag and taking into consideration that there are over 650 complaints, making mine # 651. I now find I have lost all skeptical-ability and feel that we all may be comrades in this venture of purchasing the new trademark of the trade-mark Maytag. As almost all of us say our previous experience with Maytag was great. My parents had a Maytag since I was knee-high to a grasshopper and we were a family of eight. First we had the one with the rubber rollers, that was a work of mechanical genius. I even remember getting my arm caught in the rollers. Then my dad bought the spin dry model and that lasted a good 20 years. When I say the Bravo X at Sears it looked like the state of the art washer. However, and unfortunately I will have to agree with all of you. It is a piece of scrap metal and Maytag will not recall or recognize their mistake and make good on a recall or something. The least they should do is give us an old machine that does wash and spin to replace the new one that is less than 2 years old and does not work. I sure hope this letter does not fall on blind eyes. I think we may even have a collective lawsuit.Sincerely Yours;Mr. Lost All Skeptability!

I purchased a Maytag Dishwasher April 6th, 2011. Its only 3 years old and now the control panel isnt working properly. Specifically, the start button. Contacted Maytag Customer Care service and they could not help me other than charging $80.00 for the Maytag Man.. which by the way, we arent suppose to see because of their superb quality in appliances. So I have a repairman scheduled for next week. I am an highly dissatisfied customer because the dishwasher is used once a week for the 3 years Ive owned it. Just a poor quality product which I will never purchase again. Model #MDB7609AWB3 Serial # F10202246.

I was pleasantly surprised that this basic model would work so great! It really gets the dishes clean. It came with the house so I did not choose it and probably would not have bought it if I had to shop for it.

I bought this washer about 6 months ago and I seem to get clothes that just arent clean and have marks on my dress pants and my whites are awfully dingy. Never have I ever had white things that didnt stay white. I honestly would never buy this type of washer again. I am actually hoping that there is a way to at least change the water level. Also I hate the fact that I cant add bleach to the water before the clothes and to let the bin fill and mix correctly. I dont think the bleach even gets to the clothes.

My dog had to be on a special diet to recover from a stomach disorder. I placed 1/3 cup of dog food plus chicken broth and baby food in a bowl. I intended to heat it for seconds. Minutes later, my dog was whining and sneezing. I immediately returned to the kitchen to find the food and bowl were completely charred. The biggest problem however was from the plastic splash guard that melted down. Smoke filled my home. I had to call the fire department. I was coughing and had difficulty breathing. The smell was horrible!The insurance company and I have had thousands of money in restoration cost due to the damage. I was out of my house for weeks and got very sick due to returning to the home that was not remediated properly (allergies and asthma). The microwave was an over the range Maytag MMV4205BA. I would like to find out if the fire was due to a malfunction in the microwave oven. If so, Maytag should be paying for the damages. I still need living room furniture and carpeting replaced due to smoke damage.

My husband and I bought a set of Maytag appliance 12/2011 the washer squeaks real bad on spin cycle and now today the dryer started making real real bad squeak sounds to the point I can not use it!!! My appliances are only 4 years old!!! And we wash clothes once a week for just my husband and I. I would not recommend buying any Maytag appliances!!! They are supposed to be the best but are not worth **!!! And I called Maytag, they are not willing to help. Bad service!!!

I purchased this at Home Depot October 2013. The oven heats well. I like the upper and lower oven feature. The broiler works fine. I rarely cook using convection. The self-cleaning feature, to this date works fine. Dislikes - the stainless is cheesy and scratches easily. The knobs on the front are of poor quality and the cook top stains easily and does not come clean. Disturbing - the gas cook top has come on twice with simple bumps and gone unnoticed for a period of time. Usually, you hear the clicking with the gas turning on, but not always. MOST DISTURBING - last night, 1:30 in the morning, I wake up to the heavy smell of gas. Neither my husband, nor I cooked that day, at all. I walked out to the kitchen (opening windows along the way) and the right front burner knob was turned just enough to expel gas, no clicking noise, no flame. This being the third incident (that I can recall), I think this appliance should be recalled. The knobs are not secure/safe enough to be on a gas appliance. Aside from the hazard described above, I too am dismayed at the fact that drips go between the glass and there is no way to clean it. Another poor design flaw.

Only 2 months after purchasing the Neptune Washer I required a service call as the washer was not draining. Technician replaced the pump and cleaned the drain filter. 4 months later the same issue happened. 3 months later the computer board was replaced and filter cleaned. Since purchasing this washer I have had to have 5 service calls to have it fixed. I called Maytag and they told me it is my fault the filter is clogged. Although the things in the filter are from my familys laundry the filter is located in the middle of the machine which requires the machine to be torn apart to clean the filter. This is a TERRIBLE design flaw which is NOT covered under the maintenance agreement as the service technician said this problem was caused by us. Maytag was the absolute worse to deal with as I have spoken to two levels of customer support managers and all of them said its my fault.

Maytag has always been my favorite lasts forever no problems at all till something perforated the pump but was fixed promptly. I had my maytag till I moved and left it with my son so I do not have it now but I'd buy another maytag as long as it's not one of those water savers. Do not like those because it doesn't use enough water to rinse out the soap properly like the older original machines. Maytag is strong, durable and worth every penny. If I was buying another washer It would definitely be a maytag. They wash clothes thoroughly. Of all household appliances if have to have a maytag washing machine and my favorite vacuum cleaner. Maytag washing machines are by far a ten next everything else I've tried.

Perfect for me. It would be better if I had a space to put it without adjacent walls. Mine sits with the refrigerator door against a wall and I have to pull it out to the door space to open it wide enough to pull out the drawers to take them out for cleaning. Otherwise, it has worked very well for me by myself, for me and my husband when he was alive and for my son and his family and myself, and he has 5 children.

I bought my Bravos washer (Maytag Bravos Model # MVWX700XL2) back in 2013. Worst mistake ever, First off the clothes never came out clean, regardless of how diligent I was following the directions on how to use this particular type of machine. Secondly, it started going off balance for every load if I put more than 4 pieces of clothing in. 2 months after having it recently repaired AGAIN for not spinning and going off balance, it is doing it again. It is only 4 years old! I bought it for the Maytag reputation, but now I am doubting that reliability.

We bought a new Maytag dishwasher MDB7609 as part of the 2010 recall. Within the first twelve months the black skirt at the bottom of the door collapsed to the floor. It was in small pieces and brittle as though exposed to excess heat. The repairman fixed it free but made the point it was not covered under warranty. Next the heated dry cycle baked the water onto the dishes forming a white crusty layer. We have a water softener that works very well. We stopped using heated dry because it is too hot. Last night before bed, I was standing in the kitchen and I smelled something burning. My wife had mistakenly programmed heated dry into the cycle. Obviously this dishwasher is as much a fire hazard as the one it replaced but no recall has been issued yet.

Bought a Maytag HE top load washing machine (Model MVWB765FW) in Jan of 2019. As I write this the repairman is banging away on the machine to replace the gearbox that had gone bad. This is the second time a repairman has been out to work on the machine. The first time was to replace a bad water pump, which was when the machine was about six months old. Maytag would have you believe that Power and Durability Come Standard. So too, apparently, are visits from the repairman. To its credit it does a good job cleaning clothes - when its working. If youre going to buy this machine, I recommend purchasing an extended warranty - youre going to need it.

I bought a Maytag dishwasher MDB7749AWM1 in May of 2011. Yesterday, the on button would not work, so I called a serviceman out from Maytag. He said the whole panel needs to be replaced, parts and service will cost me $240.00. What a shame. 2 months out of warranty. I had two previous Maytag dishwashers, lasted for years with no problem. The newer models are junk, do not buy them! I can see by the other complaints that they had the same problem. They do not stand behind their product. I wonder how long the new panel will last? Im done with Maytag products!

I purchased Maytag Bravos MVWX500XWO top loading high efficiency low water washer and it is a piece of junk. All my clothes came out horribly wrinkled and ruined a white jacket when I used the color safe bleach dispenser. I purchased the machine from Sears, where I purchased the extended warranty. I had an A&E technician out and he explained that the new technology of machines are expecting all clothes to be dried in the dryer. Okay, but what do you do with clothes that say hang dry and they come out so wrinkled and twisted that even an iron cant get the wrinkles out? Another suggestion from the technician, put the hang-dry articles in the fluff cycle of the dryer. Well, thats a big nugatory since they are supposed to hang dry them. Supposedly, this machine is all about energy efficiency but isnt it a contradiction when you are using more energy with running a dryer? Someone suggested to me that perhaps there wasnt enough water being dispensed during the spin cycle resulting in horribly wrinkled clothes. Either way, I am on my last nerve with this machine. I always thought that Maytag was an elite company. Well, how wrong I was! Their customer service is pretty much not customer-oriented. Its all about the almighty dollar. After speaking to a supervisor, she explained to me that I should contact Sears with my complaint that Maytag had no recourse. Well honey, Sears did not make the atrocious machine. They are just the so-called messengers. I have unfortunately found that once Maytag sells their horrendous product, they dont even stand by it. Now isnt that typical of companies nowadays and sadly, lacking with this company? Pride in their workmanship! And again, its all about the almighty dollar and who gives a ** about customer satisfaction? Maybe thats why they dont have the Maytag repairman. He was ashamed to be associated with this irreverent company.

I own a Maytag dishwasher model number MDB7749cBM 2. The panel on the dishwasher stopped working. It is only a year old. Its too new to break down. Will contact Maytag today. There are so many complaints. Why not a recall?

Please Do NOT purchase the Maytag Aqua Lift Gas Range. It does not clean anything, you will pay more money for a cleaning oven that does not clean any grease or droppings if you cook. This is not an Oven for any one, or family that cooks large meals or has gatherings. I had the technicians at my house over 4 times and they confirmed that this oven is not a self cleaning oven. It doesnt get hot enough as your self cleaning ovens. And MAYTAG did not want to hear anything, basically not clean much, but advertised as a self cleaning oven. Having been a Maytag customer for years I will never buy a Maytag product again. And we need to support American made, but not when the consumer is misled.

In January 2006, we bought a Neptune washer and dryer, model# MAH5500BWW, because we thought they were superior to any other at the time. In January 2012, the washer started making a very loud noise in the spin cycle. It just kept getting louder and a technician was called in check out the problem. We were told that the bearing was going out and he found a hole in the back of the tub. He said it was not cost effective to replace the bearing and the tub and suggested that we continue to use it until we could no longer tolerate the noise. We are very unhappy with the durability of this washer, with the amount of money we paid to be going out only after 6 years of service. We have been a Maytag customer for 15 years and will never buy another Maytag appliance. We are going to replace the washer and dryer to keep a matching set and it certainly will not be a Maytag.

Why are the clothes in my dryer getting stuck in Maytag Neptune? It seems there is a little opening around the rim of the barrel in the back of my dryer that drawstrings, zippers or similar small parts of the clothes can get stuck in. It twists the clothes around and is ruining clothes, also is making a thump-thump sound. Someone, please help!

I purchased the Maytag Atlantis Washer and dryer in 2004. I had the washer transmission replaced in 2006, I believe. For about a year now, the washer makes an awful screeching noise. I am not sure if its towards the end of the spin cycle or the rinse cycle, or both. In addition (and over the last 3-4 years), the dial sticks or stalls every delicate cycle. It will stop during the initial agitating and all you can hear is a ticking noise, in which you then have to manually give the dial a slight turn for the cycle to continue. It does it once on the light delicate and twice on the normal delicate. It really is a shame that Maytag is not acknowledging all of these problems as it is not feasible for most people to have a spare $1500 kicking around for a new washer and dryer every time they unfortunately buy a lemon. My previous washer and dryer were 25 years old and still working perfectly when I decided to part with them because they were fairly small. I dont even ever recall having any issues with either one of them in the whole 25 years that I had them. To see all of these complaints makes me more irritated with my appliances and my selection!

I bought this machine in 2013 and within a year it had stopped going through any cycle. It turns off and I either have to restart a cycle or set the machine to rinse/spin. My clothes do not seem clean so I have begun handwashing them before putting them in the machine. I retrieve clothes and find some clothes dry. My towels have worn spots and threads pulled out. I cannot wait till I get a new washer because I am going to put this Maytag Bravos in the backyard and take a baseball bat to this hunk of junk.

A lot of the reviews contain complaints about the Bravos XL MCT top load washer. We purchased one in December, 2015, and so far have not had any problems. We had a 3 yr old Whirlpool side loading washer that we just gave away, as it never got enough water to even dampen a comforter or quilt. This machine works very well, in spite of lower level of water. I was pleasantly surprised when I could see the water level with the first load! The controls are not as intuitive as other machines; e.g. spin only requires you to select Rinse/Spin cycle, and THEN turn OFF extra rinse. Perhaps the proper way is to have a Spin-Only cycle, and then tell the user to click the extra rinse ON. We do probably 1 load a day. Water bill has not been significantly higher than when we had the Whirlpool that hardly used any water. Today, though, a heavy quilt (it WAS distributed evenly around the impeller) was put on Bedding so the water level would be a bit higher to ensure the entire quilt was wet. Fine so far. However, during the Spin Cycle, the unbalance became so violent that the washer stopped for a few seconds and then went BACK to the Rinse cycle. It did this several times before we realized that the time remaining had not gone down in over 30 minutes. My guess was that the sensor believed that maybe some additional water with another Rinse cycle MIGHT even out the load. It didnt. I finally stopped the machine, redistributed the quilt and then ran the Rinse/Spin cycle, choosing NOT to do the extra rinse. All came out fine. There was NOTHING in the manual indicating that this might be needed, except for the instructions to Spin only. If I have any other problems, I will send here.

We have a Maytag Dishwasher Model MDBTT60AWB purchased from Lowes about 8 or 9 years ago. This model was included in the huge 2010 recall of 1.7 million units due to the possibility of heater-unit fires. For the last couple of years, its had a problem staying on the selected cycle: After being started on normal wash, it reverted to rinse only after a few seconds, but eventually quit responded to the selection of other cycles altogether. Removing the back from the door to expose the innards revealed the ribbon cable that connects the circuit-board head to the control panel had worked loose. Reattaching it provides a temporary fix, but it eventually works loose again. We suppose the screw holding the back to the door will strip sooner or later, but by then well probably be so fed-up with fixing it that buying a new (non-Maytag) one wont seem like a bad option.

If you are looking for the Maytag repairman he will be at my house Tues fixing my barely 1 yrs old dishwasher. This is ridiculous to pay this amount of money for the reputation that Maytag is known for or I will say was known for. $270.00 for a control panel. My last Maytag lasted over 30 yrs. Not made in the US - not built to last and this was told to me by the people that installed it so take it for what its worth. Look elsewhere. My last Maytag product.

I love my Maytag washing machine. It have different settings for the wash, also a size load for your washing, and I love the rain cycle. You could do single runs with Downy or extra runs which is great. Especially great if you’re doing blankets and towels you need that extra rains. Great reliable machine. Highly recommended.

I have always bought Maytag products, but I will never buy another one again. This washer is the worse. It never has gotten the clothes clean and it is so loud. It has gotten worse. I called someone out to look at it and now am being told that the bearing is going out. We havent had the washer for two years. The cost to repair is going to cost us $574.00. That is crazy. We are going to let it go out and buy another washer, but NOT a Maytag. I will do my research before buying a new washer.

Purchased a Maytag dishwasher in 2009 then had it repaired for a leak in 2010 (just past the 12-month warranty); next another leak in Nov 2013 so purchased another Maytag as repair appliance company said it wasnt worth fixing. Now in Feb 2015 it is leaking Again! So 2 dishwashers and 1 repair in 5 years! Both were purchased from Home Depot. I will Never buy a Maytag product again.

If you have a second floor laundry room, DO NOT, and I repeat, DO NOT acquire this washing machine!!! The Bravo MCT model washer is TOO loud (during spinning cycle), and for some reason, the clothes come out all tangled up. Some cycles are a waste of a cycle, and most cycles take a bit longer than my former washer. I miss the cycle choices I used to have on my former GE Profile washer (GE does not make that model anymore hence my changing brands). For the most part, clothes come out clean; thats why I give it a two-star rating instead of one. The dryer: Must dry every load in low heat so it doesnt come out extra crispy and wrinkled up. Although I generally have to run a second drying cycle, low heat does work great and the clothes come out ready to be folded/put away.

I bought my Maytag stand alone dishwasher model # MDC4650AWB in August of 2009. I have used it once or twice a week since then. About 2.5 years ago the control panel crapped out. I forked over the $$$ to have the part replaced and installed. Now, 2 years later the panel is once again slowly dying. I just got off the phone with the Maytag people and they refuse fix it and take responsibility for the product failure. The machine has worked adequately for me aside from the control panel issues. The control panel was built to break. Shame on Maytag! Lets go forward with the class action lawsuit!!!

Problems with Maytag dishwasher, purchased at Sears Canada Model MDB7749S is only a couple of years old, and as such is no longer under warranty. This Dishwasher is less than 3 years old! Both the interior and exterior is stainless steel and looks virtually new. Cost of parts and labour to repair amount to more than a new dishwasher--this is unacceptable. Poor design. Little value compared to cost. First issue: bottom rack wheels fall off because the plastic pin holding the plastic wheels on the rack become fall out, leaving no way to hold the wheels onto the rack. Second issue: faulty design of the integrated door handle and control panel on the exterior door face. The control panel pops out of the front cover panel when door is pulled open. With some struggle it can be popped back in.I agree with another reviewer who wrote: The design of the faceplate is defective in that too much force is applied to the faceplate when opening the unit. The handle is integrated in to the faceplate. The plastic used becomes brittle over time and breaks. The panel unit (W10811169) must be replaced in entirety rather than just its housing increasing the cost of repair. To have this failure occur within the first 3 years of use is very premature. I can only assume if I repair the dishwasher I will have the same problem again. I am considering buying a new model that is designed better and comes with a longer warranty on such parts.

My Maytag washer has been a problem since we bought it. Maytag washer has been repaired 3 times. Stopped working again. I am 78 years old, I have take myclothes to the laundry mat. First, waiting for the repair then waiting for the parts. If Maytag stands by their product they should replace it.

I purchased a Maytag Bravo Washer in October of 2011, I had a repair man come to check it since the spin cycle sounds like a jet is revving its engines in the laundry room. He told me that the repair cost is $493.50 to replace the transmission. The machine also has problems with the circuit board. The lid lock goes on and off and on and off so you cannot run the machine. Speaking to Maytag they just kept saying your warranty is over and we dont offer any assistance on the repairs. The machine cost $530.00 in 2011 and they think its reasonable to have repairs more than the cost of a new washer. They said they had no complaints on the model. My repairman advised not to buy Bravo, Cabrio or Calypso models since they all have the same problem with the transmission and electronics. I think they should at least pay for the parts, the transmission is $300. And we didnt even price the electronic part of repair.

I have owned several dishwashers thru the years and my favorite is Maytag. Maytag is quiet, barely hear it running which is rare for a dishwasher, dependable and plenty of space for dishes, pot and pans etc. I wouldnt have any other but Maytag. Also has several options for dishwashing which is a big plus. Love Maytag!!!

Purchased the Maytag Bravos XL washer and dryer in January, 2014. Today, 5/16/15 (less than 1 1/2 years later) the repairman tells me that the cause of the loud noise in the spin cycle is bad bearings. Only a 1-year warranty on the machine. I have never purchased extended warranties on appliances so this will cost me $400! Or a new washer since this is more than half the cost of the new washer. This is bad business, Maytag. Ive been a loyal Maytag customer for years but I think Im heading to Speed Queen with their 5-year warranty unless youre going to give me a helluva deal to keep me. Grrrrrrr.

Im not sure that the guys who designed this unit ever actually tested it. During the wash cycle, if you have something like a fitted sheet it will actually stuff all of the surrounding wash items into the sheet until it forms one huge, round ball. Then it gets really interesting because the vicious spin cycle sends the machine marching around the laundry room and this happens even if the wash has not balled up. I now try to evenly distribute the wash within the tub prior to starting the wash cycle but it doesnt work. So now I grab a cup of coffee and newspaper and sit with my washer throughout the entire spin cycle to make sure that the hoses dont tear out of the wall.

Maytag Bravos XL - This is the worst product I have ever owned! I purchased a Maytag because when my husband and I were married 29 years ago we bought a Maytag washer and dryer and still using the dryer. However we lost the washer and had to replace it. Worst mistake ever!!! Within a year a circuit board went out (they replaced but I was advised I needed an extended warranty which I do have) and was told by the technician that this model was junk! I called Maytag and expressed my great disappointment and all I was told is we document customers input. I then ask ok so what are you going to do about it? And I did not get a response. I asked for a different model but was declined. As you can see it is rusting at only a 1.5 years old and tearing up my clothes. It destroyed a doily that belonged to my late mother. Maytag used to have integrity in their product but not anymore. Not only all of these issues but I have to wash clothes twice and they still are not clean. Plus they have a dirt film on them and yes I used THE detergent!!

We purchased the HE commercial brand for our family of 7. It has been running mostly fine for about 2 1/2 years. It started making a horrible grinding noise about 3 months ago. It was getting worse and worse. I decided to google the issue and discovered there was a common problem with a nut falling off the bottom. I leaned the washer back and found the nut on the floor, right below the center of the pulley. I reattached it by removing the pulley guard which had been getting cut by the loose and wobbly pulley, put some superglue on the nut and reattached it to the bottom. NO MORE NOISE!! Im willing to bet that this has caused slippage of the pulley, poor performance and many other issues. Maytag should do something about it.

Purchased the Neptune washer & dryer in 2002. Did not purchase any additional warranty. I have had Frigidaire, Kenmore and Speed Queen washers previously and used them until they quit. I have not had any problems with either the washer or dryer. No mold, no smell, nothing. I did laundry for 2 children and 2 adults, 6 to 8 loads per week with half being heavily soiled work clothes. I still wash 3-4 times a week. I was able to wash & dry king size blankets and comforters for the first time with this set. Washer and dryer are located on the main floor of house and are the quietest units I have ever owned. They may quit tomorrow, but they have done the job that they were designed to do. I am well satisfied with the quality and performance of both units and would not hesitate to purchase Maytag appliances again.

My washing machine is 2 1/2 years old. It is not overused, just 2 people in the household. Maytag wanted to sell me a contract for $320, I declined. After research I see that this machine has many complaints against it. I bought Maytag because they never need repair. I would like Maytag to fix this machine without charge or recall the machine. From what I have read, these machines are defective. The electronics are failing at 2 to 3 years.

The Maytag MFI2568AES refrigerators ice maker is broken and we cannot get a replacement unit. Whirlpool who now owns Maytag is of no assistance. The unit is two years old. I understand planned obsolescence but this is ridiculous.