I purchased this new Maytag washer (Model # MVWC300XW, Serial # 12621033) from Hahn Appliance Warehouse in Oklahoma City, OK 73107 on November 23, 2011. It is less than six months old, and the transmission has gone out. Hahn advised me that they had to go through Maytag Service, and they would only replace the part. I contacted Maytag/Whirlpool Service Corp. directly and spoke with a manager named David, who informed me he was sorry but would not authorize a refund or exchange for a better product because this was the first service call. I am very dissatisfied with this product and with the service standards that Whirlpool/Maytag offers on their products. If I were to sell a product that I knew has had numerous complaints, I would pull that product from my line offering and make either a full refund or replace with a higher level service product.

Maytag Commercial # MVWB765FW0: My husband and I wanted to get rid of our GE front load. It was horrible. Even constant cleaning and leaving the door open all the time, our clothes still smelled like mildew and musty. My hubby wanted an LG and I said no way. As a little girl my mom had an old wringer washer and her first electric washer was a Maytag in the late 50s. She passed away in 2001 and in her lifetime she had 2 electric washing machines both were Maytags. They were so dependable and built to last so naturally I wanted a Maytag. Wrong! I am so disappointed. We purchased it in Sept of 2017 for $695. I was so excited the first time we used it. It was a little noisy, but living in the county and having a well we were glad it was an energy/water saver. The first couple of months it was so refreshing to have clothes that did not smell musty and mildewy. I noticed they were really wrinkled but I still iron anyway so it was not a big deal. However ironing over and over again on some items did not get rid of the wrinkles and the past 2 months I have been going thru lint rollers like crazy and it still does not come off. I have to use a slightly damp lint brush or go over the clothing with packing tape to get the lint off. It is horrible! I dont want my GE back but I dont want this one either! I wish I would have read reviews first and listened to my hubby. I wont ever have another Maytag and when this one goes I will certainly read reviews and go with something more dependable. Unfortunately for now we have wasted the money and it is ruining our clothes! I agree that we should all do the class action. There are just too many of us experiencing the same issues. Maytag should do right by the consumer! We have learned our lesson, review before you buy!

I do not have a problem with Lowes; the problem is this crummy washer. Any digital anything is only as good as its programmer, and it seems that all digital stuff suffers from the same malady. I long for the old top loader I had 30 years ago. It actually did get the clothes cleaner and they did not smell after being washed. Plus, I could customize each load just exactly the way I wanted to with the knobs and dials. This Maytag goes to Error when adding water because I have an old well which does not supply enough water fast enough for the way it was programmed. I have to fill two two-gallon buckets and carry them to the laundry room and pour them into the washer. Every time. Hot, cold, or warm, it doesnt matter. And I, too, have to pre-wash some dirtier items. The old gasoline Maytag did a better job than this one. And this is progress!!!

This product has cost us thousands of dollars in clothing!!!!!! We have a lot of pictures to prove this!!!! Greg Mackie Major Appliance does NOT back this product or US the consumer!!! We have bought THREE households of products from this distributor & they have NOT backed any of the products that they have sold us, or given us Any discount for repeat business or loyalty and have NOT Supported us in any way whatsoever!!!! We have spent thousands of dollars and have had NO compassion or support whatsoever!!!!!! We expect a full refund for this Failure of YOUR product & a NEW Machine that will CLEAN our clothing & NOT DESTROY it!!!!!! Very Disappointed in this Product!!!!!! We Will NOT purchase another product from Your Company or from this Distributor unless YOU make a conscience decision to make this situation Right!!!!! We Will Spread the Word about your Failure of a product & detour business from YOU & YOUR Distributor!!!!!! We have numerous other photos to share with consumers of how YOUR product has destroyed our clothing!!!!!

I bought a Maytag Washer in October of 2012. So far we have had to have repairs to it (4) times. The motor falls out. We are very dissatisfied with the product. We have always purchased Maytag products and fee we should get a new washer. The warranty is up in one month. If there is anything you can do to help it would be appreciated. A $1,000.00 for a washer is a lot of money for something that does not work and takes a week to get a repairman. Thanks.

We purchased an entire suite of Maytag kitchen appliances in September 2014 at a cost of $4300. Have had problems with every single item. The MMV5219DH microwave was the first issue. After a year it began to give us erroneous display messages when we tried to use it. We would input the number of minutes we wanted the food to cook, and wed get a message saying CHK TIME/OPEN DOOR. Repeated door closings, resets of the time, etc. did nothing. Sometimes if we hit cancel it would work - other times not. Wed push every button on the keyboard and eventually wed get it to work - perhaps 10 minutes later. When I called the appliance store (Vics Appliances in Saco Maine) I was told to unplug it for an hour. Okay, that corrected the issue - for a few days. When the problem continued, sometimes unplugging it had no effect - other times it did. Eventually we figured out if we didnt reset the clock time it would work most of the time (not 100%). The Maytag refrigerator began to malfunction at the same time (not keeping temp, and the ice in the icemaker melting and refreezing in a big lump that blocked the door water/ice dispenser) so we called Vics again and set up a service call. Serviceman reset the microwave to factory specs and we will see what happens. He also reset the fridge to different temps, and 2 days after his visit it has again melted the ice in the icemaker and formed a blob at the bottom. DO NOT BUY MAYTAG!!!

These are the issues, Water level is ridiculous, clothes often have dry spots, I use only the high water level which is a joke. The tub bottom is very hard to reach because it is too deep even for a man with a long reach. The tub itself is about 16” deep but never fills more than 4” of water on the high water setting. Why such a deep wide tub when you can only put 4” of water? Cleaning is poor, the machine is very noisy, very. The worst machines we have ever purchased with ridiculous sensors, bells and whistles. The dryer takes forever to dry clothes and again the sensors are a joke. The high efficiency of the units means you work much longer for clothes that are wrinkled, spotted, less clean looking and sometimes damaged. Where is the savings? And don’t say hydro and water as the washer cleaner cost, wipes that out and more. We gave our 26 year old machines to Habitat, neither machine was ever serviced and were in perfect condition, they were Maytag. They have destroyed their name. So sorry we decided to modernize our laundry room.

Purchased matched set washer/dryer on May 21, 2013, machine always took over 1 hour to dry medium load of laundry, but dealt with it. On June 5, 2014 made a horrible bang, followed by a grinding sound, ran to turn off. Hubby took apart, thanks to Youtube video and found that a screw was lodged in the fan blade, had broken a tooth and the motor mount broken....took fully apart, ordered fan blade to replace. When went to put back together, realized the WALL (bulkhead) of the dryer was broken, metal was too thin to support the tiny bracket to hold the motor.Called Maytag, NO HELP, told me to call a local repair guy for an after warranty service. Called repair company and was told he has NEVER seen this in a newer model dryer, contact Maytag, contacted them again by live chat and told not under warranty and no one has ever had this problem. Do NOT buy anything from Maytag. THEY DO NOT BACK THEIR PRODUCTS! If you have had this problem contact me, Im willing to spend a day or two in small claims if necessary to prove my point!

We bought the combo Maytag Bravo 300. The issues with the dryer are that it doesnt heat right, have to run the thing twice, after the first 50 minutes the clothes are still damp and it sounds like its going to take off. We had a service man tell us that it was the fan blower rubbing. Now for the washer. It sounds like a b-52 taking off in spin cycle. I know that its the bearings, bearing kit 80 some dollars plus the bearing tool another 80 some bucks. Dont think Im going to invest in Maytags game. If there is ever a class action lawsuit please put me down or notify me.

I purchased Maytag fridge a year ago and it has been a nightmare. The freezer doesnt freeze items. the drawers were all damaged upon receiving. I have contacted Maytag for more than 10 times and 5 techs came that I paid 125 each visit to fix the fridge because I didnt purchase the warranty thinking it was a good product . It is not! They dont stand behind their word. They lie and they send unqualified techs the misdiagnose issue to collect service calls. Please avoid this brand by all cost. My experience is terrible and I never want to wish it on anyone.

I have bought 2 high end top loader models (Maytag centennial commercial), brand new both from Home Depot. The problem is Maytag is making them cheaper! Suspension is coal springs that suspends the load so if you fill it up, it lowers the drum to the floor, instead of a bottom bracket that supports the weight from lowering the drum to the floor! Second is the pulley system with the belt drive that wears through the plastic casing. You know some people dont have $900 or $1,000 for a machines that says commercial or heavy duty that only last 4 years when you have a family of six! Very very sad, will never buy another Maytag.

I purchased my home in 2008 at which time I bought all brand new Maytag appliances, well the above the stove microwave Ive had to replace the door handle because it broke off and the oven I can only use the very top or bottom to cook on and I cant move them, otherwise the racks will fall through. I have burned myself numerous times as I cant pull the racks in or out and I found that out cooking dinner and when I pulled it out the rack fell through and my dinner went crashing down and splashed everywhere. Due to this fact I hardly ever use it. I contacted Maytag with no help, told me to buy new racks and those did the same thing so it was a $100. It seems as though the liner cant handle the self clean heat and if you look at my oven, the left side is pushed in. If anyone gets help with this issue please let me know. My model number is MERH865RAS serial # 14348133LX. Oh and my refrigerator is a side by side and I have had to have it repaired twice because my food kept thawing out. That model number is MSD2651KES serial 60869476LV all of these are Maytag products and were purchased brand new from Home Depot.

After less than two years the commercial washer we purchased from Lowe’s died. A repairman came out after a week and said it potentially needs a new control unit or computer. The control unit is on back order and we’ve been without a washer for a total of three weeks. The situation still remains unresolved and I’m regretting not going back to Samsung. After 9 years with a Samsung washer, it died and Samsung refunded the full price of the washer. It was a poor choice to choose American. :(

The only reason I am giving 2 stars is because I didnt actually spend my hard earned money buying these machines, they came with our house purchase. At first I was excited to have a good quality washer/dryer... Now I understand why the previous owners left them behind. My complaints are like most of the others on here - takes way too long to do a load because of the stupid water sensor, it doesnt wash loads evenly so everything on top hardly gets wet and washed properly, lint all over our clothes, powder residue left behind even though I set it to 2 rinses, a lot of settings but missing useful ones like quick wash... just all around disappointing. At least one good thing has come out of this and we will not be buying Maytag for our new laundry room. Saying that I have also read so many bad/worrying reviews about Samsung and LG - cant any company make good, reliable, lasting products and stand behind a warranty anymore?!

I purchased a Maytag dishwasher at Home Depot in October 2009. Recently, it made noises for a few months of laboring, and finally would not start.Maytag said it’s out of warranty and wanted $125 just to diagnose. Took it to my shop for $60 to diagnose and they found a faulty control panel.

I have a warranty on my Maytag refrigerator. My icemaker has been broken for six months. I have had repair people show up frequently to try and fix it. Six months and six icemakers later, it still cant be fixed. Remember, I take off work to meet these repair people who sometimes show and sometimes dont. They elevated it to the manufacturer who was going to come out and look at it on Friday, November 23 between 8 and 12. (This is day after Thanksgiving is my only day off.) He doesnt show up nor does he call. So, I called and he is running behind. I should wait until he gets here. Evidently, he doesnt have a phone. These people are totally disrespectful of other peoples time. I didnt mind waiting for it to be fixed but I do mind people who have no consideration or respect for other peoples time.

My name is Luis ** and I own a Laundromat in Yuma, AZ. I recently purchased 10 Maytag top loaders model MVW18PDAWW in August, so the machines are practically new. They are the new HE top loaders with locking lids. Since I purchased them I have had nothing but trouble. Customers have complained about them on a regular basis; there are days when we have had as many as five complaints.First of all, the locking lids proved to be a much bigger problem than we anticipated. People want to open top loaders to add fabric softeners and when we have opened them so that they can add the fabric softener they are often disappointed with the level of water in the washer. Those people consequently refused to use those particular washers. People have pressed the buttons on the control boards and sent the machines into a loop; different readings have appeared on the screen. Some of them say out of order, sync and several other error codes. Eventually the machines reset themselves or I have had to reset the programming. In the meantime the people pass the word and those machines are not used by those who hear. The controls are too sensitive and are not suited to a commercial coin laundry.Whenever any buttons on the control board are pressed the time of the wash appears on the board. Because of this some people who are busy and are using and loading several washers claim that they have already put their money into the machines; they argue with the attendant or with us. Many times they actually believe that they have placed money in the machine and many times they try to get a free wash from us. Either way they are unhappy and they, and those who hear them argue, will not use those washers again. In most cases we lose them as customers and once customers are lost they never return.I placed them in a location where the previous Maytags had been heavily used, expecting them to replace the old machine. I was wrong. They are used very little and the long and short of it is that we are losing money and since our busy season is coming up, will be losing even more customers and therefore more money. I spent close to $12,000 on the machines, including delivery and installation and right now they are quickly becoming heavy paper weights. I have contacted the salesman who sold them to us, but he has given us the runaround and done nothing about the situation.

I have never given anything a negative review before, but this, by far, the absolute worst appliance I’ve ever had in my entire life. I bought it because I had an old leaky washer, but I’d take it back in a heartbeat because it could ACTUALLY wash my clothes. We spent a lot of money on this washer because we wanted something really nice that would actually work, but this washer is no better than me throwing my clothes in the sink and turning the water on. I’ve tried every kind of detergent and pretreatment that I could possibly try, and nothing helped because the actual machine don’t do nothing. Shirts come out still coated in mud, and half the load is dry??? Please, save your money, get your washer somewhere else. And I hate to even give this thing 1 star because it ain’t even worth that.

Purchased a Maytag OTR microwave in May of 2017. Started having issues with the Open/Close Door malfunction by September. Repair came out and essentially told us to keep opening and closing until it worked. It is January 2018 and the issue has gotten worse. My question is, since Maytag is keenly aware of the problem and has for years, based on other reviewers on here, why hasnt a class action lawsuit been filed? These appliances are expensive and it sounds like many of us have been taken to the cleaners!

We bought a washer & dryer from Home Depot 2 1/2 years ago. The control board went out on my washer. I called Maytag and they wanted $109 for a diagnostic fee and wouldnt tell me how much the labor would be. A control board costs $350. So by the time all is said and done... the money would be better spent buying a new one. Maytags slogan of dependability lasts is a bunch of hooey. Washers should last more than 2 1/2 years and Maytag should back up their appliances. They just lost a customer.

Same as all the other reviews control panel intermittently started to fail. Dishwasher is less than 3 years old. Does not work at all now. I tried resetting circuit breaker - nothing. This unit was $700 from Home Depot. Complete trash. It is cheaper to buy new dishwasher than repair - how unfair! Maytag won’t repair - well for over $300 they will. I feel better knowing everyone has same issue & is not my electrical system. Class action lawsuit!

I have had this washer (top loading washer model MVWX550XW0) almost 2 years. It has ruined some of my clothes. It does not properly wash anything. I have tried every possible solution. I cannot use the HE powder detergent - it will not rinse out. I tried using less than required and double rinse, absolutely did not overload. Even using the HE liquid still did not get clothes clean. I used the number one detergent to the cheaper brand - it makes no difference. I still have to double rinse everything. Small throw rugs will not even get totally wet or clean. I took clothes to the laundromat just to make sure it was the washer. It is this washer. I know I have waited too long to register my complaint, but I have basically thrown away $1200. Also, loads of clothes would take up to 1 & 1/2 to 2 hours to wash. Now that is definitely not energy efficient. I would love for you to pick it up and bring me a standard washer and dryer. I work for a research firm and know when companies really care about their customers. I will be interested to see if the Maytag Man really cares. The only reason I did not check angry is because of my delayed response.

Bought in July 2015, brand new from Lowe’s or Sears. When working to its full potential it never cleaned clothing very well, had no designated spot for detergent or softener, just bleach. Just last 3 years and it’s a piece of crap that has to be replaced. Going to argue with the company to tomorrow to get them to replace the broken transmission which may or may not be considered part of the drive motor - all **. This is a very expensive machine that didn’t last a month beyond 3 years! The 10 year warranty covers the 2 most rugged parts of any washer... the agitator never truly cleaned my clothes and now it is fused to the wash basket and cannot even be replaced without being chiseled off. Worst machine, purchase, and brand ever???

I purchased a Maytag Neptune 24” front load washer (MAH2400a) and 24” electric dryer (MDE2400AYW) on October 26, 2005 from Sears in Chesterfield, MO. In April 2011, the drum in the washer began to slush and grind. Water also began pooling around the machine. I called Sears and arranged for service repairman. Before he even looked inside the washer, the repairman wanted to give me a coupon for $50.00 off a new washing machine from Sears. After my insistence, he finally opened the washer and told me I needed a new drum. Because of the Sears repairman’s reluctance to look at the machine, I had another appliance repairman review it and was told that the water pumps for this model were defective. Any loose items the size of coins collected inside the pump and damaged it. I paid $340.00 to get the pump replaced. Ten months later, the dryer started smoking. After scheduling a service call, I was told the heating element burnt out and it would cost $360.00 to replace. It was then I noticed that the washer was leaking again. I took the front base cover off and saw mold growing under the machine. A little research uncovered that this set of machines has had many dangerous problems, from mold to catching on fire. There was a class action lawsuit filed and won by consumers in April 2005, yet I was sold this model in October 2005. I feel both Maytag and Sears knowingly sold me a defective and dangerous product. I would like to be refunded for this set.

We purchased at Home Depot on 5/12/2012 a Maytag dishwasher model MDBH979SAM. The following November it started not working correctly. We had to fiddle with the cancel button to get it to work at all. It just kept on getting worst to where it would not function at all. We called Maytag service. They set up a service call with a local warranty service provider who ordered a control board and a week later came and installed. No charges at this point. Now, here at the end of August 2013, out of warranty, it is doing the same thing! I just called Maytag customer service in Tennessee and was told they are so sorry but would sell me a one year service contract. This I immediately refused. I told the person I was talking to that I had seen this website and was aware that hundreds were having the same issues and that I knew first hand that they were doing nothing about it! I informed this person I will be in contact with my home states Attorney General’s Office Consumer Fraud Division and would ask for any assistance from them available. This person then offered to replace the part at no charge, but I would have to pay for the service people to come and determine the problem (real hard to figure out that it is the control board again, same as everyone else) and then pay to have them come and install it after they order and receive it! The service order left by the tech when he replaced the first board showed a $74 fee that was covered by the warranty. So from this I have determined that it will end up costing me $150 for this repair. I also realize this repair may last six months to a year if I am lucky! Needless to say I refused this last offer too. I will have to wait to hear from our Attorney Generals office. How can any reputable business do this?

Purchased a Maytag Bravos top loading washing machine in Sept. 2015. First time we used it the machine vibrated enough to shake the walls. We thought the balance was off. Called Lowes (installers) and they came out and said it was level. There was something fishy about the grinding type noise it made. Also noticed that in spite of all the noise that the clothes essentially stayed in the same spot while the basket moved. Sometimes the clothes on top never got completely wet or rotated through the wash water. Called Lowes again and they looked at the machine and said it needed replaced. But the 90 time period for replacement had passed. Lowes said it would be repaired. A technician came and replaced the basket, saying it might have been out of round. He left, we used the washing machine and it was worse. He came back an hour later and talked with Whirlpool and they said there might be something wrong with a gear. Hes going to replace the gearbox sometime. Meanwhile we are stuck with a washer that makes a lot of noise, vibrates terribly and doesnt appear to do much washing. If noise equated to cleanliness then it would be fantastic. But had we known about the noise or the many complaints we would never have made this purchase. Whatever happened to Maytag quality? Bet that Maytag repairman isnt lonely anymore.

I bought it from a local dealer so that I could get it serviced locally. I bought it in 2012 and paid $750 for it. I hate just about everything about this (and all modern) washing machines. The deal breaker is all these safety features that are really inconvenient and pointless. If I could have found a good used washing machine at least 10 years old, I would have bought it. This is a Maytag Centennial. I dont like the automatically locking door, the inability to choose the water level myself, and the requirement to use a particular kind of soap. Also, I hate the idea that I have to clean the washing machine from time to time. Whoever heard of that? But you have to do it otherwise your clothes will have a sour smell. These new washing machines are not an advance in technology. I may have to go back to using a wringer machine.

We bought this Maytag Bravos top loading washer 2 years ago after having bad luck with a front loading Maytag. Maytag was always the top brand to buy so I thought it was the style washer but now I believe Maytag has failed to keep their standard of quality high. My clothes come out of the washer almost dry and full of lint. Even though I use the HE wash soap, it does rinse out of the clothes. Dark clothes come out with a noticeable scum so I suppose the lighter clothes do, as well, I just cant see it. I sometimes have to wet the clothes down to get them clean and I always have to double rinse them which defeats the whole economy issue. Im not happy with this washer and would not recommend anyone to buy a Maytag brand washer.

I bought a Maytag dishwasher in Sept. 2013. This dishwasher looks great, but it leaves glasses stained with a cloudy haze. It also does NOT dry, even on jet steam dry mode. Bottom line, after a little research, I was the one who bought it, so I took accountability and just rolled with it. Well, the control panel stopped working this week (wont light up). I called maytag and the lady told me they would cover a service call and parts even though its not under warranty. When the service company called me, they said maytag will NOT cover cost, totally contradicting what the Maytag lady told me. After reading these other posts, I wish I would have visited this site before I bought this headache of a machine. I will never buy Maytag again!

Im extremely disappointed in this machine. I bought this machine after having my Kitchen Aid for 12 yrs. Just last month, the UL message came on. Had someone looked at it and noticed the bearing was loose. He fixed it, just today, it started doing the same thing again!!!!! Now it might be a suspension problem. Of course my warranty expired because I bought it in November 2012. Im never ever going to buy a Maytag washer again!!! Can someone help me to take my complaint to higher up?Thank you..

One month after warranty we had our first issue which cost us $380. Kinda my fault I was told by repair guy... My bra underwire came out during wash and destroyed the part we had to replace. Then a year later during spin cycle it sounds like an airplane taking off for about 10 minutes. Its so loud we cant even hear our TV! So guessing its bearings gone bad now? Which is a very difficult part to replace. And pricey. So guessing a new washer is in our future. We previously owned a Maytag washer and had it for 15 years and it still worked fine, we just wanted to upgrade. Big mistake! I wouldnt wish this washer on my enemies. I think the repair guys sets it to mess up when they do this reset thingy. Lol. Cause within a month of the renewed warranty we purchased was expired is when the 2nd issue began. I think the older washer are better because all this newer technology stuff is crap!! My advice do not buy Maytag Bravos series washer unless youve got lots of cash for repairs!!

wW have had this Maytag gas range for twenty years. It has performed well for that length of time (maybe longer). During that period I replaced one burner. Only complaint is that the oven does not heat as quickly as I believe it should.

I had my Maytag washer and dryer just barely over 30 days. My washer sounded awful and I had to get a new motor. Then my clothes would come out with dry spots. Not enough water. The computer was replaced and within a few months of purchase, all the major parts of my washer were replaced. I hate it! My clothes still come out with dry spots and it is loud. Worst major purchase I made. Dryer so far has been ok.

This is a Maytag Neptune MAH8700AWW. This machine has been repaired a couple of times already and it has a will of its own. When it goes into that fast spin cycle that will kicks in and it starts moving. I wonder if someday its going to attack me. So, last Friday night we put a load in and it went into that fast spin cycle. It was making a noise like an elephant in labor so I looked in the laundry room.... Clouds of smoke were billowing out of the top of the machine. Our house will filling up with washing machine smoke! My husband stopped it, but I think it was a gnats hair close to bursting into flames. He looked into the front of the machine when the smoke dissipated and the entire gasket was in shreds. No more Maytag. Never. Im done.

My Maytag Bravos washer is 3 years and 7 months old. While not in use the lid lock motor shorted and caused the control board to fail. No lights on the control panel. Without an extended warranty I called a repairman and the above diagnoses was the result. The estimated cost of repair was $600.00 plus, this includes the lid lock switch and the control board. Might as well buy a new washer instead of paying that much. I called Maytag and complained. The first person I talked to offered me a one year warranty plus the repair of my machine for $345.55 which was less than the repair estimate, sounded good. They set me up with an appliance repair in the area and I said ok. Next I checked the appliance repair on the BBB site and didnt like what I saw, so I called Maytag and told them to cancel the appointment and they suggested I try another appliance repair. I was told I had to talk the warranty company to arrange for a new repair facility. I talked to the warranty company and they agreed to change repairers and I choose the one that gave me the diagnoses. While we talked I told them that the repairman I choose was here and gave me the diagnoses that I was complaining about. The warranty company said they could not warrant a washer that had been looked at and diagnosed. They canceled my warranty and said they would refund my money.The only thing left to do is buy a new washer. Not a Maytag this time. For those of you who are in the market for a new washer and dryer (had trouble here also) I would advise you to read the complaints and I believe the majority of them. Not too long ago there were full page ad in our Sunday paper touting the merits of owning a Maytag product. One thing you cant do is advertise quality when it is not in the product.

I am writing for your assistance with an ongoing problem that I am having with my Maytag Series 2000 front-loading clothes washing machine. I am, frankly, astonished and frustrated beyond any means of coping with the response I have gotten from Maytag about the lemon washing machine that was sold to me. As I have never before had any sort of reason to complain about any major appliance purchase (nor about any car or house purchase), I’m not yet sure of what avenues are available to me. It seems prudent to inquire of your office before getting a private attorney to help me with this. The following is my situation:First of all, I am asking for a replacement washing machine. I am clearly saddled with a lemon.On or around December 2010, we purchased the Maytag Series 2000 washing machine from Cedar Appliance of Medford, MA. Within the first several months, the washer started ripping, shredding, and putting holes in our clothes. This did not happen during every wash cycle, just sometimes. At the time, we didn’t know if it was the washer or the (also new) Maytag dryer that was causing it. After living with this for some time, we decided to call Cedar Appliance for service. Cedar came out several times to look at the machines and they couldn’t tell what machine was causing the holes. Eventually, I started examining every article coming out of the washer to determine which machine was causing the problem. Over time and many visits later, Cedar Appliance referred us to L.A.R. Service of Wakefield MA, which they called Maytag service.L.A.R. Service came out and looked at it. They said that we were missing a part. They ordered the part and installed it and said everything should be fine. They also sold us an extended service contract. I am still having the exact same problem with the machine. Today I called L.A.R. and they told me that I had to call Cedar to get an authorization for service. I called Cedar and they told me to call Maytag. I called Maytag and after spending an inordinate amount of time recalling the details, the service representative told me that I could pay up front for an extended warranty and they would send someone out. I asked for a supervisor. I got Kitty. Kitty told me that Maytag would not replace my machine, which is clearly a lemon because I hadn’t yet had enough service done on it. I explained that I have spent hours calling for service, scheduling service, waiting for service, supervising service, and paying for service. She explained that on only one service call did they install new parts, so I needed more service. So, I should have demanded new parts on each of these service calls so that I would have earned some credibility for my lemon machine?The fact is that my family and I have lost hundreds of dollars on torn and ruined clothing caused by a new washing machine! After the boot was installed, or replaced (I’m not sure exactly what was done), we are experiencing the exact same problem. When the L.A.R. Service people left last time, they told me the problem was solved. It wasn’t. This is not normal. This is a lemon machine.Its one thing to have clothes destroyed, but what is extra frustrating is that I never know when the machine is going to destroy an article of clothing. This past Friday, we were preparing to go out of town for our daughter’s basketball tournament. I took the clothes out of the washer on Friday evening to discover that one of the blue uniforms was destroyed. There was no time to replace the uniform and my daughter was out of luck. This means that I cannot put an article of clothing into the washer that I absolutely have to have. I can’t live this way. This is a relatively new washer that should last 20 years. Right now, I can’t wash any important article of clothing. I’ve been told before that it was all set. Kitty has L.A.R. coming again this Wednesday to repair the machine. What am I supposed to do when it’s repaired? Put a uniform jersey in it? This is a very brief description of the experience I have had over the past 1.5 years with this new machine. The hours, money, disappointment, and utter frustration is more than I can describe in an email. I have attached three photos of recently destroyed items. Unfortunately, I threw away tens of items several months ago when L.A.R. fixed it.Is this unbelievable? Or are my expectations too high? Is this really what Maytag/Whirlpool has in mind for customer service? Is this really what they mean by standing behind their products? Why wouldn’t or why shouldn’t Maytag replace this machine? How much more time, money, and tears is a customer expected to spend and endure? How do I regain peace of mind and quality of running a household? Am I supposed to toss this machine and buy a new one? Believe me, that’s what I will have to do if I can’t get relief on this problem. There is no way that I can go many more months with this headache. In many ways, buying a brand new machine would be worth the peace of mind, but I am trying to make sure that my family, as consumers, are treated properly. It is also the principle of the thing. Please advise on any remedies available to me here in Massachusetts and please let me know what additional details should be provided and to whom.As an aside, Maytag/Whirlpool does not seem to be doing well with their reputation on the internet regarding customer service.

I bought a Maytag dishwasher less than two years ago. The Maytag repairman just informed me that the control panel, the control board and the harness were burnt and needed to be replaced with parts costing over $300. I said, No, thanks. I paid him the $99 service call fee and called Maytag to see if they would help. Nope, they pretty much said, tough luck.

Maytag #mbl2258es1 - started leaking in the freezer two years after I bought it. Two service men who did not know how to fix it. Now the refrigerator is not cooling. No more Maytags. Horrible refrigerator.

I purchased my Bravo Maytag washer, dryer set May 31, 2015. I spent a little extra because they were suppose to be so reliable and last for MANY years. What a HUGE mistake! The washing machine is rusting. (A friend said, although Maytag’s big promotion was Made in America the inferior metal probably came from China). Buy cheap and to “hell” with the consumer! As many horrible reviews as I have read about the Bravo Series of washers and dryers I am shock there has not been a recall or better yet, a class action lawsuit! Rusting washing machine and have had to replace a part on my dryer...of course all cost came out of my pocket. I will NEVER buy anything Maytag as long as I live. I have told and will continue to tell my friends and family my nightmare Maytag story!!!

Refrigerator 1F122269VEM7 not making ice, shelves broke, freezer drawers stuck, and motor running like an automobile. Refrigerator only 2 years old. Paid 4000 dollars and this is not acceptable. Reviews online very disappointing. Other reviews on this product not good. People having all kinds of products with not resolve.

I spent a lot of money for top-of-the-line Maytag. It sanitized and worked to perfection. Delay wash, force wash, grinds everything you could possibly ever want. Fantastic and I can move the racks around. Beautiful. Stainless steel tub. Stainless outside. It has a ribbon cord in the controller. They didnt seal the controller head enough. So the dishwasher stops working after an almost guaranteed 2 yards from the ribbon cord rusting. Well you got to buy another one and it comes as a fill unit at 250 IF you replace it yourself. About 500 for a plumber. And you replace it every 2 years. Maytag is having class actions about it, it knew it has the problem. Its just very profitable to continue having the problem.

Wow, my dream oven, or now nightmare! I purchased a Maytag dbl oven MGR6775BDS in 2007. The top oven stopped working first after about 3 years and this week, the bottom. I cooked a meal on Monday and Wednesday. Without notice, it would not go past pre-heat. I have called several people and they all act as if this was a truly unique situation. Since I have been out of work, both my regular and extended warranty have expired. I had good faith in a product that carried the name Maytag and the fact that it was on sale for $1,200. I didnt know I had so much company. Yeah, I was told I could purchase a repair warranty for the sale price of $340. Oh yeah, I replaced a 20+ year old oven for the new and stainless dbl oven of my dreams.

In 2011, I purchased 2 Maytag dishwashers, one for my tenant and one for myself. In 2014, the circuit board on my tenants dishwasher failed, when the unit was only 3 years old and of course out of warranty. I first contacted a local repair person, and he informed me that the repair plus service would be close to $300. When I contacted the company, after about an hour on the phone, they agreed to send their authorized repair service person and after his evaluation, would repair the unit with no charge to me, as a courtesy. This whole process took about 2-3 weeks. I felt that was fair. It is now 2015, and my unit, which I purchased at the same time and the same type, now is not working due to a faulty circuit board. My tenant uses her dishwasher more frequently, and that is most likely why her circuit board went first. This is a design flaw, or perhaps planned obsolescence. At any rate, Im not happy with this, and my model is mdb7809awb2, and serial # is FO4205659. Do you know if there have been any other complaints on this? Thank you for your help.Updated on 07/30/2015: After I wrote my review, I contacted Maytag about the problem. After considerable wait times, I spoke to someone who set up a diagnostic repair call, giving me the impression that Maytag would cover it. When the repair company called, they told me that I would be charged $104.95 just for diagnostics. Labor and parts would be additional. I called Maytag again, and they agreed to let the repair company charge back the diagnostic fee. After diagnosing the problem, it was determined the problem was the control panel and not the circuit board. The cost to repair with tax came to $315.85 and it was only this low because the repair company waived the return service trip. I can get a new dishwasher for a little over $400.00. I am very disappointed in Maytag, because I remember the commercials where the Maytag repair man was bored because the products were so dependable they never broke. My unit is only 4 years old, and its sad that it costs so much to repair it.

We had a Neptune Maytag for over 12 years, best machine ever but this one (Bravos XL) is complete junk. We have been very disappointed in its ability to clean clothes with the length of time to complete its cycles is ridiculous. Its always out of balance with just a few pieces and lack of water twisting everything in knots. Well 16 months after purchase here we are with a broken machine, we have a fried circuit board. Maytag has lost our business permanently.

The ice maker in my Maytag French door refrigerator quit working 11 months after purchase. It was replaced under warranty, but again quit working 12 months later. That one was replaced at my cost, and lasted another year. It was again replaced at my expense and that lasted two years. I am now back to the dark ages of filling ice cube trays. I have been reading reviews, and find I am not the only one who has had problems. My letter to customer service was responded with a sorry about your luck letter. I would never purchase another Maytag appliance.

Purchased the Bravos XL top load washer a month ago. We work outside daily and our clothes get very dirty. I havent really taxed the machine yet (Im doing what I consider a normal load of wash. I know the machine could handle twice as many clothes as its the 5.3 cubic feet washer, but I havent had that many clothes to put in at one time). The washer works great. Clothes are clean and smell fresh. For those that say this washer is extremely loud - you must not have something set up incorrectly. Either the wet pan you put under the machine is making contact with parts it shouldnt or someone didnt level it properly. Really, this is NOT a loud machine. We purchased from Lowes and they delivered, set up and leveled both the washer and dryer. (Yes, we also purchased the matching Bravos XL front load dryer and were impressed that it dries our clothes in half the time our old one did). We would definitely recommend the Maytag Bravos XL washer and dryer.

My husband and I were Maytag fans, and we purchased the fourth set of Maytag w/d in May 2019, along with an extended warranty. Four sets may seem like a lot, but my husband and I have been married for almost 30 years now. Long story short, the washer went haywire, and kept flashing LF. After searching Google for answers, my husband flipped the main breaker, then unplugged the washer overnight. It seemed like that fixed the problem, but it didnt. I called Lowes for help and got hung up on numerous times. The hang-ups were not due to my attitude or choice of words. I kept getting transferred from person to person and put on hold, then the phone would go dead. Eventually, someone actually spoke to me and gave me an 800 Maytag number to call, which resulted in more hang-ups.As before, eventually I got to speak to a real human being who took my info and said that a service tech would contact me. Well, over two weeks later, no one has contacted me. However, due to my post/review on the Maytag website, a Lowes representative did call me and offered me a full refund on the washer, but not a word was mentioned about the dryer that seems to be possessed because it turns on and off at will. My husband and I have a limited income, and we purchased the top-of-the-line Maytag w/d thinking that it would last at least ten or more years.For the money that we spent, the w/d should have at least lasted for the warranty period. As noted before, Maytag was once the Toyota of w/d. You could not purchase a better product. Now, the exact opposite is true. Buyer beware, the most expensive with all of the bells and whistles is not always the best. My husband and I have gone retro with the purchase of a new Speed Queen w/d, which will be delivered this week. Hopefully, it will live up to the reviews that I have read.

Bad decision, Purchased in 2013 a Bravos by Maytag. After 3 years, it sounds like a jet engine taking off. The bearing is failing, sad as Maytag advertises to be the best. In 35 years, this is our 4th washer, actually the 1st was a hand-me-down that lasted longer. Unfortunately, we thought spending more and believing that Maytag would last longer was a mistake. Cost to repair is over half of the cost, so we have elected to run to fail. Then replace the Maytag that should have lasted at least 10 years. Warning. Purchase at your own risk. DO NOT buy this machine or any by Maytag, could be the same results. Or it could be that they are manufactured under Lowes specifications. From all the complaints the Maytag repair technicians are working, not setting around as they advertise. Only blaming myself for the purchase.

Dishwasher Model #MDB7609AWW2 - I have replaced the touchpad once a year for 4 years. Went online and learned a DIY repair using a Permatex Rear Window Defogger Repair Kit to fill in the touchpad broken circuits. I have repaired it once a year for 2 years. My suggestion is to avoid purchasing this product. Apparently even after multiple consumers have contacted Maytag regarding this widespread defect, Maytag has not issued a recall or assisted anyone. They say if the part can be replaced there is no issue. When the dishwasher works, it is great, however it WILL NOT last. Touchpad will fail and you will be out $124 for the part plus labor unless you do the repair yourself.

I purchased by Maytag Bravo from Lowes exactly 1 year ago when the gearbox failed. There was a loud grinding sound as the washer tried to shift from wash to spin. Reading through some on-line reviews and complaints it turns out that this is not a new problem and has been known to Maytag for some time. I specifically bought a Maytag because of their prior reputation for quality. Unfortunately, my information was out of date. It is so sad that a company would compromise such an outstanding reputation.

This washer is the worst piece of junk I have ever purchased. From day 1 it never cleaned my clothing. It was too much money to call a repairman so I have lived with it since October 13, 2013 and I have finally been able to buy a new washer this week. My husband would come home from work and ask me why I put dirty clothing in his drawers, he said his clothes stunk and were stained. This washer just did not clean the clothing. It didnt use water. I cannot say how many times I would open it after washing a load and the clothes were dry. It saved water alright, it didnt use any and it was installed properly. If you are going to purchase a Maytag Centennial, run. Dont walk. Run, fly, look the other way, just dont buy this HUNK OF JUNK! I cant even sell it, so we will sell it on eBay for parts just to recoup some of our hard earned money! MAYTAG YOU SHOULD BE ASHAMED OF YOURSELF!

We bought this he Maytag washing machine about 3 years ago. I have hated it from the start and should have put a review right away because it is a piece of cr#&. It does not save any energy because I have had to rewash loads because clothes come out still dirty, lint still on them, sometimes even dry spots on clothes. I did a wash today and chunks of HE detergent still in the clothes. I am rewashing a load right now. I now have to do a presoak hoping that will help the load come out cleaner. So dont waste any money on Maytags HE machines as I will never buy another one.Being an environmentally conscious person, I thought HE was the way to go but it doesnt save any energy when you have constantly run a laundry twice to get clothes clean. It also does not do a good job spinning as clothes are still very wet. I hate this machine and I am thinking about junking it even though it still runs. Very bad purchase.

I bought your Maytag model MDB7749SBW1 dishwasher on May 22, 2013. We bought Maytag because of your reputation...not because of price. However, in September, 2014 (2 months out of warranty!!), the control panel stopped working. I called the 800 number and the best they could do is to extend the warranty for 6 months BUT only after we paid for repair and control board replacement. This is not cheap!!! We were furious. I looked if there were recalls on this model but there is not (should be). Anyway, after we paid for repairs and a new control panel put in ($160.00 +- for part itself), we were very cautious about touching anything on that dishwasher. YOU HAVE an issue with design and I can give you link after link of other customers who have expressed the same thing. So, here we are in 2017... About 2 months ago, we noticed the exact same symptoms with the control board.In fact the ONLY way we could start the dishwasher was to turn off the breaker, let it sit for 20 minutes - overnight and then turn back on and hit the start button. We lost all control over the settings. Only auto clean and delay 2 hours were working. Yesterday, I purchased yet another control board ($179 incl tax and shipping). I plan to install myself. If I could afford another dishwasher, I would do it and never buy Maytag again. Maytag really ought to be ashamed and if they were truly concerned they would offer these defective parts at a steep discount or better yet, recall. I plan on submitting something about this issue with any consumer group I can find. I guess the only way to spread the word and perhaps force a company to respond is to post on social media anymore. This is NOT a like.

I purchased a Maytag Washer and Dryer about 3 years ago, they were under warranty for two years. Two years and 10 later the dryer breaks down, repair 310.00, two months later the washer breaks down again, 331.00, while I’m waiting for repair appointment the dryer breaks down, 130.00. Then I’m finally able to do laundry, turn on the washer for the first time since paying 331.00 and IT DOESNT WORK AGAIN, another SEVICE CALL!!! $$$ IM EXTREMELY DISAPPOINTED IN MAYTAG, ESPECIALLY AFTER VIEWING YOUR COMMERCIALS!!!

We bought this stove in 2014. One knob got stuck while my teenager was cooking food on the gas stove. He called me at work worried because he couldnt turn it off. My husband left work right away to go home. We thought it was just a bad plastic knob. Now a second knob is stuck in the on low position. There is a third knob that feels hard to turn. That will be 3 burners. This is ridiculous. Its a safety hazard. We consumers have to worry if the house will burn down, get CO2 in the air, and if our family and children are safe. We thought Maytag was a good appliance. I will not buy another Maytag. They should recall this stove top/oven. I have read so many of the same complaint on this website as well as online in general. I cant believe they continue to sell this with this much of a safety issue. Please take it off the market.

I dont know anything about the Maytag washers and dryers but have a Maytag washer and dryer. And I just recently bought a house that the owner is leaving both the washer/dryer, and both are Neptunes. I have an older set of Maytag washer/dryer and they are about 20 yrs old. They are both top load and I had one repair where a water line had a small leak and the service man came and fixed it and havent had any problems since. So I came on Maytags site to see how good these are, but from what I read, I think I will give the set of Neptunes away and just keep my old set as I am told them will last a good 35 or more years. They are heavy duty and large capacity. Thank you for letting me comment on your washers and dryers.

Under class action suit in 8/2005, Maytag repaired my Neptune washer by replacing motor conversion kit. 6 yrs later the washer is having same problems as had originally; we asked Maytag just to replace the motor drive again ($190.00 part). They refuse, although this motor drive had identical life span to the one they replaced. It seems the replacement part was not new and improved, it only lasted as long as the original. Only now, we are past the class action suit deadline by years.

We recently purchased a Maytag refrigerator, love it, no problems until the mystery person in my house accidentally broke the slide out door for bottom drawer. So I called Maytag, and with no questions asked they sent me a new part by Purolator! Great customer service makes everything better! Thanks Maytag.

Purchased in 08 for a second home, we visit every other weekend mostly in summer. I have never been pleased with the set really. It takes too long to wash/dry, clothes get tangled, dryer goes off on first buzzer, wrinkled and now, the control panel has gone out on washer and they say it is approximately $500 to fix. I have probably used it 20 times a year. I have Maytag in Lex, which I have had for 15 years, that is 100% all the way around better.

We bought a Maytag Dishwasher on March 16, 2013. Less than 10 months, we had repairman come in 5 times. First was soap scums left on the glasses after a wash. Then, the soap dispenser was leaking. Now the control panel is not working. We have to wait for a week for the parts to come in. Total length of time for hand washing dishes since we bought this dish washer is three weeks. They said they are not going to replace it until it cant not be repaired. What does that mean?? Please never ever buy Maytag dishwashers!!!!!

We loved the YMMV4206 microwave - at first. After the warranty was over, we started having issues where we would put the food in the microwave and try to enter the time, wed get the message to open door and close door. Wed try that and for the next few months it would work. At the 18 month mark, thats all it would do, was tell us to open/close door. We ended up unplugging it and it has been unusable since before Christmas. When I call Maytag and related to the support staff our problem, they were of the attitude that it is out of warranty and we can send someone out to take a look at it - for $130 + HST without even repairing it, that would be to diagnose the problem that we already know, then we would have to wait for them to order the part and come back. Do Not Buy this product.

Below is the message I submitted to Maytag on 5/6/2016 at 10:00 a.m. ET and just received an answer via phone call today 5/9/2016 at 3:30 p.m. ET that Maytag will be doing nothing. Also, my husband has still not received a call about the drum seal and when Maytag can come fix this part that broke in their machine only months after purchase. I will let you read my message to Maytag and you may decide if you would like to buy their dryer after reading what I sent and knowing they will be doing nothing. (Washer works just fine).If this message could be passed onto customer retention and/or management, I would greatly appreciate that action being taken. My husband, and I purchased a Maytag Washer and Dryer Set from Lowes in (Listed Location) on (Listed Date) (Model Number: MGDC555DW2 and Serial Number: **). The dryers drum seal has already gone bad on one side. We had a Maytag servicer come to our home on Monday, May 2, 2016 to confirm this and said he needed to order parts and we would hear back from him on my husbands cell number in a few days, which we still have not received contact. Additionally, due to the drum seal going bad, a whole load of laundry has extreme tears in the material to the point of being ruined. I have pictures of the clothes/sheets and drum seal, however there is not a location on this contact form to upload them. I have three work shirts, worth around $30.00 each and new bed sheets just bought in the amount of $77.39 which have full threads pulled through them due to the dryer going bad in only four and a half months of normal usage. I am writing to request compensation for my items that are now unwearable/unusable and would be glad to provide pictures and receipts for price of items. We of course have not used the dryer since, which has been a huge inconvenience, especially with no update in knowing when the dryer will be fixed and reusable. Please contact me back in regards to my request. Thank you.

Purchased standard Maytag refrigerator w/ freezer on top in 2012. Freezer has never been able to keep ice cream. Never called for repair because after reading several of these complaints, mine seemed to be a minor frustration. However, I am waiting for the other shoe to drop.

Very Poor Quality from Maytag Although (Dishwasher, model MDB8959AWS) - I knew Maytag always had a reputation of selling quality products I have never purchased a Maytag appliance because they usually cost more than other brands, so this is my 1st Maytag product. After ~25 months (after all warranties have expired), the unit stops working. The lights seem to have a mind of their own. I removed power from the unit for 1/2 hour attempting to re-boot the computer but the condition did not change. After researching the issue online, I found that Maytag has a two big problems: 1) Defective dishwashers, 2) Bad or no customer service.I am an engineer and this type of a problem (it happens from time to time) MUST be acknowledged and the customer made whole or the reputation of the company is destroyed and future sales will (and should) diminish to the point that the company may(?) go away for ever. I know products are not designed to last a lifetime like they were in the 60s & 70s but 3.3 years for a $650.00 appliance is way out of line. The dishwasher we replaced was ~18 years old, and we only replaced it because my wife wanted a more modern look.

My dishwasher is 3-4 years old and the control panel is malfunctioning. Cant push a button to choose what cycle I want, it doesnt respond. I went to the Maytag website to see if there have been others with this problem. It appears that there are many other people having this problem. Parts are not available and it seems that Maytag wont do a recall on this product due to the control panel malfunctioning. I have been dealing with this problem for the past few months. I dont think Maytag is worth the money. They want if you only get a few years out of them.

We purchased a new Maytag french door refrigerator and from day one had issues with the ice maker. After three replacements Maytag informed me that this was an inherent issues and no fix available. So we had a $2000+ refrigerator with a non-functioning ice maker. Our 20 year old Frigidaire continues to make ice with no issues. Then the control panel lights started blinking and evidently this is also a known problem and when I called Maytag to buy the part, they said SORRY we dont offer parts on our appliances over 6 years old. This is the worst piece of ** I have ever owned coupled with the lousiest customer service in the world. I will never buy another Maytag.

MY MAYTAG WASHER and DRYER ARE 17 YEARS OLD. THEY are FRONT LOADERS WHICH I THINK MAKE A DIFFERENCE. I BOUGHT MAYTAG because I had trouble with Whirlpool products that didnt go the test of time. The only problem I have with my washer is the mildew.

In 2003, I purchased a brand new Maytag washer and dryer set, I chose Maytag because of their reputation. Within the first 6 months, I had a bearing go bad on it and that had to be fixed. It has become noisier and noisier throughout the years and now it is leaking all over the floor when I do a load. I am single, I live alone, I do laundry very seldom and do not do large loads. I am so disappointed with Maytag. When the repairman came out initially to fix it, he said that the brand he fixes most often is Maytag. Expensive lesson learned, Ill never buy any type of Maytag product again.

I bought a Maytag Top Loader. I soon discovered that it is not possible to do a cold water wash. After much communication with Maytag Customer Service it was determined that there is no way to bypass it. And it uses a lot of hot water, even on a cold wash. Their explanation was that the water needed to be a certain temperature to make the detergent work effectively. The same detergent that I’ve been using for 40 years with cold water in my Speed Queen. When I need to do a cold water wash, I go to my parents home and use their washer. Disappointing purchase, my last Maytag, for sure.

This machine does a great job at cleaning clothes. The clothes are always great in color, and removal of removable spots. The cycles are not too long and the machine is not noisy. Machine is nice looking and water cycles can be normal or large.

My washer (Performance Series 4000) needed new bearings about 6 months after purchase. By the time the parts came in and after the A&E repairman rescheduled because he didnt know how to replace them, another two months had passed. Now, a year later and with no more warranty, the bearing needs replacing again! This washer is only 1 year 8 months old! The first repair cost well over $1,500 but was covered under warranty. There are hundreds of other people with Maytag washers having the same issues! Maytag is well aware of the defect and refuses to take responsibility. I would like to file a class action lawsuit against Maytag. Im in Tennessee. Please contact me. Thank you.

After having issues with bearings in a front load of another brand, we decided upon a top load Maytag. We have had it less than a year and we are not happy with the performance. We are using more detergent because the dispenser seems to be bottomless. Only the front of the little pull out drawer is visible and it never seems to reach the fill line when adding liquid detergent. There is no quick wash cycle. Not everything needs a cycle of nearly an hour or more. The spin cycle does not remove nearly as much dampness/water as our previous frontload. The drum is deep making it difficult to retrieve small items such as socks. My biggest disappointment is finding lint residue on the clothing and it remains even after an extra rinse. This is especially visible on dark clothing. Even the lint filter in our dryer fills up much more quickly than before. After researching, I found that others complained of this same problem.

The washer 4 years ago we had the control panel replaced at our expense. Now, control panel is going out again. Also this summer I took the dryer apart to snug up some screws that had come lose, that were scraping the inside as the dry ran. I own a range and a dishwasher Maytag brand but will not buy another Maytag unit, even if they are built by my union brothers and sisters.

Convenience, small, clean while you doing other jobs, it cleans while you sleeping, it's not loud, not expensive, comes in different sizes and colors, it's another helping hand, you will love it, it's worth the money.

My over-stove microwave is approximately 18 months old. Suddenly, the fan came on and will not turn off. I had to unplug the microwave. This appliance is out of warranty but certainly should last longer than 18 months. I feel that Maytag should certainly be called to task for selling and promoting such a shoddy, unreliable product.

Brand New 2019 Model 465 Washer and like others are saying is a piece of junk as they do not fill the drum with enough water even on the Deep Water fill option. The laundry does not circulate and nothing gets clean. Maytag is really poorly designed and manufactured these days and a complete Rip Off!

I have owned this Maytag washer model # MVWC360AW0 since Dec/2013. I do not have a single complaint about this machine. It has worked flawlessly for 5 years and am very happy with it. I just follow common sense maintenance like cleaning it once every month (do a full cycle with just borax & baking soda 1/2 cup each) no clothes of course. Another thing I do is to leave it open after I am done washing so it dries completely before I close the lid. The washer looks and works like new, cant be happier...

For families where people work in gardens, work on vehicles and get just plain dirty doing things anywhere outdoors these agitator-less machines are not for you or me. Ive had mine for two years and I truly dislike it (Model MVWC425BW1). With different products I scrub dirt and grease stains on pants before they are put into the washer, scrub again when they come out of the wash and then scrub and wash again a few more times but I cannot get all the dirt out. I now work more on laundry and harder since I got this machine.This agitator-less machine is designed for people who dont get really dirty - just remove everyday perspiration and household grime. I think this machine was designed by engineers who have never done daily laundry for any length of time and theoretically thought it would clean really dirty clothes. They were really wrong! Having done laundry for 50 years, I now know that an agitator cleans better. It would be nice if other women and I, who have done laundry for years, could be on focus groups about developing new washing machines.

I paid a lot of money for this washer. It was recommended by a service guy from Sears. It is only 3 years old. I dont think it cleans well at all. Energy efficiency? Not seen on this machine at all. It takes at least an hour for a cycle. It is super loud on the spin cycle. Now it is leaking and has that stagnant odor that front loaders get. Really! Waste of money. Will never buy a Maytag again.

I have been trying to solve the issue with my washer, that my parents bought me for my new home. Home Depot, where they were bought, came out twice, and all they say is there is nothing wrong with the washer. There are plenty of things wrong with the washer. It doesnt clean the clothes. I have to use the heavy wash cycle, to try and get the clothes clean. Maytag wont even deal with the situation. The fight has been going on for over 2 years (washer serial # is CY4744432 manufacturers number is MVWC6ESWWI).Not sure if I should just give up. Im really tired of fighting with Maytag and Home Depot. I hope you can help.

We have the 4000 series front loader washer. Within 8 months of owning it, it would shut off in mid cycle. You have to unplug it to restart it. Then, when it completes the cycle, it is still soaking wet. So, you have to put it through the drain and spin cycle again. There is something major wrong with the spin cycle. It takes about 2 hours to do one load of laundry and you have to stay home to do all of the steps. It costs as much to fix it as the machine costs. It’s the worst washer we have ever had. No more Maytags!

I recently purchased a Maytag washer and dryer from Lowes. The performance of the washer was highly unsatisfactory. The water sensor does not allow sufficient water to enter the machine. Thinking it was a malfunctioning machine, I spoke to Lowes, and ask them to swap it out with another machine. They were cooperative and pleasant to deal with however, the replacement machine was no improvement. The water sensor does not allow enough water to enter the machine to even begin to saturate the load of laundry! I bought a washing machine, not a dry cleaning machine, but a dry machine was what I got and that is NOT okay with me. The literature states that load will not be covered with water, so that is how it is designed to work. With inferior water levels, and no agitator, there is not even a chance of water splash saturating and cleaning clothes. I am not an engineer, but common sense says this is efficient nonsense. VERY, VERY DISSATISFIED!

I could care less if Maytag responds as I have already advised all my family and friends to avoid Maytag products. After spending over $1200 to buy this refrigerator it took 6 months for the ice maker to failed, and it needed a control board replaced. Maytag had a great reputation; however, in the past 5 years their products are worthless. I also have a Maytag dishwasher which failed and was stuck on cancel with a flashing light. The dishwasher panel needs to be replaced and I have just decided to replace both of these products with a different brand.

We bought the fridge (MFF2258VEW2) about 5 years ago. We have had nothing but problems. First it was the water leaking all over the floor. The repair man said the drain tube in the back was too small. That was replaced. Then the door gaskets were replaced. The doors still do not stay closed. Again water leaking all over the floor. The bottom of freezer had ice all over it. I had to take the back of the fridge and freezer. For 2 days I had a fan blowing on to defrost it. The door shelves are cracked and falling off. I had to pay for the hooks that hold up the bottom shelf 5 times and again they are broken. The long narrow slide out shelf is broken. Food in the back of the fridge are freezing. I have contacted Maytag a lot and they will not fix the problems. At the same time I bought the fridge I bought a Maytag top load HE washer and a drier. I had to throw out the washing machine last year. It would have cost me too much money to fix it. I will never EVER buy Maytag again.

Purchased 6-1/2 years ago when we had kitchen remodeled. Bought the stainless steel with stainless interior. The interior design was perfect for placing the various dishes, glassware and utensils. There are a number of settings to choose from, however, we tend to use it as more of a sanitizer so the light or normal wash are the preferred and dont use the heat-dry as we dont find it necessary. Very pleased with the quietness of the cycles and have no regrets with our purchase.

My family purchased a New Maytag Washer and dryer about 1 1/2 years ago! Thinking that the name was far more Superior than anything we could afford! What a piece of junk! The washer is nothing but flashing codes! Unlevel this and always stopping and starting over with a wash, when in fact it doesnt shake and bounce itself into the middle of the floor! As best as I can describe, it literally needs Hurricane straps to hold it down! You can never wash a full load because it cant handle it! Now! Onto the pathetic dryer! Several weeks after they were installed was the first scenario with the dryer! We had a representative that does work for Maytag warranty to come and work on it, after telling me over the phone that if in fact the lint trap had lint in it, that I would have to pay the service call! Funny!! So after diagnosis he said the belt broke that runs the exhaust fan! He said it was fixed and went on his merry way! Several months down the road! Same routine! Broken belt that runs the exhaust fan! And once again several more months down the road! Guess what!!! Yep!! Broken belt that runs the exhaust fan!!! So now here we are! I am now into the extended warranty that I purchased from the furniture store which was almost an additional $250.00! And voila!!! Its broken again! So being the fed up person that knows what the answer is going to be, I take the front off the dryer like I have seen done so many times before!!! And what to my surprise do I find?? Another Broken Belt!!! So I am wondering!! Why so many broken belts! So I take my flashlight and look at the motor and housing that holds the exhaust fan and I notice that in fact the housing that holds the exhaust fan is BROKEN! Therefore, this is the cause for so many broken belts!!! Well, who should be responsible??? I contacted the extended warranty people! What a waste of time! After setting an appointment for Sears to come work on the dryer and after explaining on several Recorded Phone conversations what has taken place! The service man comes to my home and not even 1 minute after entering tells me that he cant work on it because I have self diagnosed my dryer! What was the purpose in me explaining to them beforehand what I found??? Why didnt they mention then that I should not have taken it apart or hey put the front back on!!! Now after causing a ruckus with the furniture company that I have spent well over $50000 with!! They want to supply me with a 1 time Customer Courtesy!!! Of repairing the dryer!!! Oh did I mention that I am a Professional Diesel Mechanic for a major Trucking Company that is far more capable of diagnosing something like this than evidently the person they sent the first 3 times!! NEVER AND I REPEAT, NEVER BUY ANYTHING MAYTAG!!!

The washer has been inconsistent and had required five warranty visits. The computer that runs it has often malfunctioned requiring frequent restarts by unplugging the machine. Stay away.

I have Maytag Model MGT8885XS03 Gas Range. I bought it in 2014. The surface burner valves, which regulate the gas flow, are a bad design. One valve got stuck and needed replacement within warranty. Then another valve got stuck about a year ago and the third one got stuck about a month ago. I am going to replace these two valves now. My friend, who is helping me replace, has similar gas range. He also needs to replace a valve. His range is about a year old.

I purchased a Maytag electric slide in stove, in stainless steel. The aqua clean is a joke, ran it for three cycles after cooking one roast and it does not work. Then to add insult to injury I had to get on my knees using a turkey baster to remove what was left of the two cups of water. The finish on the front is coming off. Not at all what I expected from a 1500.00 range. Poor quality. Now there is the sound of a fan running and I am not using convection.

We purchased the HE commercial brand for our family of 7. It has been running mostly fine for about 2 1/2 years. It started making a horrible grinding noise about 3 months ago. It was getting worse and worse. I decided to google the issue and discovered there was a common problem with a nut falling off the bottom. I leaned the washer back and found the nut on the floor, right below the center of the pulley. I reattached it by removing the pulley guard which had been getting cut by the loose and wobbly pulley, put some superglue on the nut and reattached it to the bottom. NO MORE NOISE!! Im willing to bet that this has caused slippage of the pulley, poor performance and many other issues. Maytag should do something about it.

We have had washer/dryer Bravo Series and been nothing but horror stories. Washer bounces all over room to point hoses come out and flooded my laundry room and foyer and garage. It takes over 1hour 45 minutes to do loads sheets which is 2 sheets 2 pillowcases. The repair man told me that takes that long due to MY sheets are dirty. I have been married 46 years and never heard that ever!!! The dryer is just as bad, takes over hour and half to dry sheets and towels almost 2 hours to dry. DO NOT BUY MAYTAG ANYTHING. The person who said needed hurricane straps to hold washer is something I agree with. Just a horror.

I had the microwave serviced and they heated a cup of water which was fine. I heat food on the tray and only one side gets heated. I have to turn the plate to heat the rest of the food. I never had that problem with a turntable microwave. I cannot understand why they are still selling this inferior product. Maytag used to have excellent products. What happened to this company?

18 month old range did not shut off although it showed off on the cancel page. $800 down the toilet. Maytag had the guts to charge $100 to troubleshoot plus parts and labor. I will donate it to scrap metal. Company does not give a rats behind. DO NOT BUY MAYTAG.

Had a Maytag Dishwasher that was recalled in 2007 model # DWU9962AAE. I was sent a notice of recall and when I contacted the Maytag staff in the Recall department said that they were sending out a replacement as the unit. Mine was being recalled due to defects in the heater element, which could cause electrical failure and fire. I was pleased they were offering to replace the unit, and within a week or so, a new unit was delivered. This is where the troubles began... the delivery/install person from a local retailer, complained the entire time about having to do this job, was ill-equipped to perform the install, twice he thought he would have to stop as he did not have the correct tools he shared with me. I felt this was odd, if this is the job he did all the time? I asked for a bill of sale or something that would show that this unit had a warranty, and date of install. I was told that in these cases, the local retailer that is contracted to install takes care of all that. I did get the Dishwasher use and care guide, and it seemed like new unit. I had never had a recalled unit of a major appliance. Also since Maytag had my address, phone and email information as they set the install up. I believed the installer. Fast forward to about 2009 and the control panel on the door starts to lose cycles. I decided that since it was just me using the unit and the cycles I used most worked I would not bother with the repair.Fast forward to late October of this year 2015. The dishwasher Maytag model # MDB9601AWW finally does not turn on any longer... I call Sears to have an estimate for repair of the circuit board in the door. I give Sears the model and serial number... and schedule an appointment. The repairman gives me a cost of roughly $600 to replace the circuit board in the door! I tell him no thanks pay $ 59.00 and decide I will buy a new unit... I review many sources such as consumer reports, where it becomes evident that Maytag as a brand is not very reliable. At that point I decide to call Maytag and speak to them about my issues. Two dishwashers in very short order have issues. Also my new unit only had a one year warranty.So much to my surprise when I called Maytag I was informed they did not have any records of my contact information at my current address..? And worse there was a recall on my current dishwasher back in 2010! I was never informed of this, and had used a potentially hazardous appliance for 5 years with no knowledge of this! How could that be though since I was given my current unit by them in 2007. I was very unhappy at this point.... but my disappointment with Maytag was about to deepen.I was also not happy with Sears Home Repair.... They are informed about all product recalls, and had my model and serial number. When those were entered into their computers when I made the appointment and again when the repairman came out and captured that information on my dishwasher himself that should have alerted him to the recall. Not an opportunity to sell me a $ 600 repair that did not even address the defect for the which the recall was issued.So I am now routed to the Maytag recall department.... where all they offer me is a $ 150 coupon for an expensive Maytag dishwasher? So after explaining my situation... and asking the woman I was on the phone with If she would invest $400 or 500 more dollars in Maytag dishwashers, given my experience with 3 failures of their products in two separate units that were not that old? She said she understood. She arranged for her manager Carol to call me the next day at 9:00 am PST. The call never came, and two hours later when I called in they tried to tell me it would be another 24-48 hours before she could return my call? I was now very unhappy. I asked to speak with her supervisor Tim. He too was unavailable, finally after a very long time waiting on hold. I was connected with Amber. I explained again my issues and told Amber that I would like another Maytag Dishwasher to be offered to me..... as this was a very unique set of circumstances... She was willing to let me write letters like this and contact the Consumer Products Safety Commission and lodge a complaint. I am waiting to be contacted by the manager that handles recalls from Maytag. She alleged that they CPSC does not allow the Mfg to assign specific compensation to individuals. That is true....when they are only subject to one failure as part of the recall.... according to the woman I spoke with at the CPSC. However I had not only that complaint; but the circuit board issue and as goodwill gesture to any consumer they (CPSC) have no jurisdiction.... and Maytag could do as they wish. However I doubt anyone but Amber a low level manager, who took it upon herself to make this decision on her own, without even punting to her boss Tim when I shared my story. I just this last weekend bought a new Bosch dishwasher.... and would caution anyone who was considering the purchase of any Maytag appliance of any kind to use my experience as a cautionary tale.

Bought a Bravos, large capacity, top load washing machine few years ago. (Purchased at a Lowes.) Been nothing, but one problem after the other!! I hate it! NO MORE MAYTAGS FOR ME. Has required several repairs of various parts. Now again, after being repaired few months ago, something else has gone wrong. Would have been cheaper to replace a 3-4 year old machine than keep having repairs.

I bought this Maytag Dryer in May 23, 2015. I had nothing but problems. I had 4 techs come out and say different reasons why it does not work. I had the vent exhaust clean out. Still not working, the one tech said there was not enough clothes for the dryer to sense it wet. I did a huge load, still doesn’t work. The sensor for the vent keeps popping up and it’s cleaned. I have to pull it out and in to get the signal light out. Cant turn on the machine. It still does not work. I tried contacting Lowe’s, since I bought an additional services plan. They said I have to call every thirty days for three months. That means I have to take my time out of work and wait for a tech for three months to get make a complaint and TRY to get new one. I really disappointed with Maytag and Lowe’s. I have a tech coming out this Monday, 11/23/2015 for another services call. I will never buy at Lowe’s or Maytag again. How many times does a certified tech from Maytag have to come out check a brand new dryer?

We have had this refrigerator (Maytag Side By Side Refrigerator with Ice Dispenser 27 CU) for 5 years this month and have already had to have it serviced once and now the ice dispenser just went out. I wish there was a brand out there that did not have problems and when problems occur, you do not get the runaround to get them fixed!

Maytag washer MVWC565FW - Clothes do not wash. They just get pushed around and the soap scum is left on the clothes even with the water at the highest level. I bought the washer override lid switch at a appliance parts store just to observe the washer cycles. The washer did not wash the clothes. I took the washer back. I like Maytag products but this washer has to be engineered.

I bought a front loading Maytag Cloths washer model# MHW3505FW1, SER# C71451407 new in April 2017, from Home Depot, since then it has broken down three times, with a water pump, a master board, and now another master board, we were told by the appliance repair service that is used by Home Depot extended warranty service, that it will take a month to receive the master board. Thats it... Never again will we buy another Maytag or Whirlpool product. This is unacceptable. Gone are the years when Whirlpool and Maytag made quality products!

While washing clothes in my Maytag front load washer, I noticed that there was water leaking from the front left corner from the bottom. I have owned the washer for only 2 years, and Maytag manufacturer (Whirlpool) told me that it was going to initially cost $80.00 for a service call and then more money to fix the leak. WOW. Also the wood floors that are underneath the washer and dryer, is starting to warp from the leaking washer. I would recommend DO NOT BUY A MAYTAG APPLIANCE. The warranty is basically worthless along with the washer.