We purchased this washer (MHW05500FWD) and dryer set in 09/26/2016 and have had nothing but issues. I have had the repairmen out twice. The first time the washer wasnt rinsing out clothes, when the repairman came out he couldnt find anything. In June of 2017 the same thing happen. Once again the repairman came out. I found out that there was a recall on the part which was on Backordered. Now the matching dryer model MED5500FWD is not drying. This is the worst washer and dryer I have ever own. I will NEVER own another front loader again. Buyer Beware!!!

I purchased a new Maytag top loader at Home Depot. They delivered and set up. From the first load, I have had problems with the washer stopping and jerking. Clothing becomes a tangled mess. I contacted Maytag, they suggested I make sure I put on proper setting for the items within the washer. I do not know how one can fail at putting sheets in the washer and putting the setting on sheets and they are so twisted you have to spend time pulling them apart. This happens to almost everything I wash. I believe that I have a lemon, still under warranty, Maytag believes I should pay for a house call. Home Depot will only forward the information to me that Maytag gives to them.

Works like a Dream!! My dryer is an older model Maytag and it works wondrous. I have tried the newer energy efficient kinds and I feel like they dont dry well or make my clothes smell clean. My older maytag works fast, efficiently and I love how my clothes feel fluffed and smell fantastic!

I purchase all new appliances in 2010 when I built my new home. The dishwasher, stove, and over the stove microwave are Maytag. Thank goodness my refrigerator is a Kenmore. My microwave is coming up with the SE or 5E code and wont work. It would cost more to have a repairman come out and fix than to buy a new one. And from the reviews I have read it would just happen again. I cant believe with all the complaints about Maytag that any stores are still selling them. This company should be sued for selling such pieces of junk and taking our hard earned money for them. Never ever buy a Maytag anything!!!

Top rack fell off with load of dishes. Clips that hold rack to slides broke. Week for repairman, two days for parts, week for repairman. No repairman, call parts be in on 7/28 2014, repairman on 7/31/2014. ONLY HAD DISHER FOR A WEEK, NOW IT IS BROKE. WHAT A RIPOFF.

We purchased a Maytag bottom-freezer refrigerator MBL2258XES1 from Home Depot on 12/30/2011. Other than being a bit noisy, it functioned without problem for a little over two years after which we noticed water pooling on the floor, just below the left-front corner of the bottom-freezer door. It was shortly thereafter we noticed the large sheet of ice that covered the entire floor of the freezer. Over the past several months I pull out the large towel, my spatula, my meat tenderizer and break up and lift out the ice onto the towel around every two weeks. Thanks Whirlpool/Maytag! At least that Maytag repairman isnt lonely anymore.UPDATED ON 03/18/2015: I called Maytag Customer Service, (800) 344-1274 to discuss remedies for my Maytag/Whirlpool bottom-freezer refrigerator which has a perpetual layer of ice on the floor of the freezer which leaks onto my floor. I was offered a product called Repair Plus One which includes parts and service for this repair and they throw in a 1-year warranty. The cost: $359.95. The representative informed me I only had 24 hours to make up my mind as the offer was time limited. I asked if there were any other remedies available to me and she said none other than a service call.

We purchased a Maytag refrigerator model # 1TXEGMYWOO. The refrigerator part froze all of the food in it. We moved the temperature selector to the last place (two notches away from the recommended setting), and the food still froze. The furniture store we purchased it from replaced it with another refrigerator (same model). And that one did the exact same thing. We had to throw out more groceries. Obviously, this model is defective. We are now waiting for the store to replace this one (with a different model and brand). They have been very good about trying to make things right for us. Maytag, however, is a different story. They were very rude and indifferent when I called to complain. Their policy is to repair or replace the part (temperature gauge). I dont want a new part. This is a new product. And I bought it expecting it to work. I have had to throw hundreds of dollars worth of groceries away. I was very disappointed in their attitude. I will not purchase another Maytag item again. They used to have a good reputation. They now sell inferior products and do not stand behind their products.

Dishwasher is around two-three years old and it will not start or drain. From what I can tell on the internet, this touch-pad control panel has been an ongoing problem for Maytag. Will try to fix myself, and if I cant fix it, I will buy a new dishwasher but not a Maytag. By the way, my washer and dryer both went out this year - five years old and both are Maytags. Stay away from this brand.

We purchased a Maytag dishwasher, Model #MDB7749, in the belief that it was a quality product. Many initial reviews were positive. Unfortunately, that decision was a mistake. The washer is only three years old and the control panel has failed. We are unable to select wash cycles. It defaults to Auto Clean/Heated Dry only. The washer has been lightly used.An online search found numerous complaints for control panel problems with this Maytag dishwasher. Please check ConsumerAffairs, Amazon, or Maytags own Facebook (Maytag was forced to create the Facebook page in 2010 under a mandate from the Consumer Product Safety Commission after a recall of dishwashers for fire hazards) before making any decision to buy a Maytag/Whirlpool appliance. It would also be wise to purchase an extended warranty.Our Whirlpool clothes washer failed after 5 years (bearings + controls). We cant afford to replace a major appliance every three to five years. The estimated cost to repair the dishwasher is $300 - $400. Maytag/Whirlpool customer service is indifferent to helping its customers. Its disappointing to see a made in America company produce such poor quality products and not support them.

I have to say I am terribly disappointed in the quality of my Maytag Side by Side Fridge/freezer and my Maytag stove. Having sold Maytag commercial washers and dryers to coin laundries for over 20 years I expected better. Needless to say..... these are Whirlpool machines with Maytag name plates. Not the Maytag quality that was produced in Newton, Iowa. You can tell these are plastic machines made in Mexico. Of course you still pay for the Maytag name just not the quality. I have always tried to buy from US companies, but my next appliances will not be as Whirlpool is the only US company left with exception to very high end products.

This Maytag washer and dryer are far more superior than the units I had before. It is also made in USA which makes me feel like it will not fail me as soon as the others. The agitation when washing anything is something else I love. I will buy more Maytag in the future.

We updated our 25 years old dishwasher, which ironically still worked, to a Maytag we bought at a BrandsMart in GA in November 2010. Sixteen months later, the unit just died. The panel would light up, but would not run. We contacted Maytag and were assigned a repairman (The Appliance Guy) who could not come to fix the dishwasher until 5 days later. Once he finally showed up, I was informed by him that the control panel for the dishwasher had two shorts in it and it would be cheaper for me to just buy a new dishwasher because the repair to this one would be $344.44. When I contacted the customer service for Maytag, they offered to let me pay for the repairs and then they would give me a six month service warranty for free. Does that make sense to anyone? I could buy a totally different brand, brand-spanking-new and have a twelve month warranty with a better product. I asked to speak with Cheris boss and got to speak with Aaron, who offered me the same spiel. Heavily scripted, I apologize that you are dissatisfied, but all we can do is give you the service warranty for six months after you pay for the repair. I asked him if he was reading a script and he replied no. Now I know that he had probably repeated these same words twenty times a day. Heres a thought, Maytag claims to be a green company, using less electricity and water, and saving the customers money and yet they are filling up all the landfills with these appliances that are not even five years old. How is that being a green company?You know how when you buy a nice new button-up shirt? The makers of that good quality shirt go ahead and sew an extra button on the inside bottom part of the shirt because they know that theres a chance youll lose a button. Well, Im thinking that Maytag should just start shipping a couple extra control panels in every box of Maytag dishwashers. Crazy idea, right? Okay, so an easier and cheaper way for Maytag to correct the problem is to stop making dishwashers. Go back to the drawing board, make the engineer who designed the control panel wash everyones dishes (as punishment and he can get help from the customer service people because theyre really doing nothing), start building the old design dishwasher that has the old switch and dial, and start respecting their customers. There, problems solved!

My husband bought me a Maytag washer as a surprise gift. I was so excited to get a Maytag. I will never purchase a Maytag again. I am so tired of washing, rewashing and rerinsing my clothes and still not getting the soap out. I have used every different kind of detergent and used with and without fabric softener. I have also tried cold, warm and hot water. I would rather use more water and get the soap out instead of using more electricity to keep rewashing my clothes and then in the end having to take a wet cloth to get the soap out. Never had to do this with any other washer I owned. Very disappointed as I always thought Maytag was the best.

I have a Maytag Bravos washer bought 6 years ago. Recently, it started giving trouble by stopping at spin stage. I contacted a local service company and they immediately told me even without looking at machine, that it is a control board problem and will cost a lot to repair and suggested to buy some other company washer instead of repairing. They told it is the third similar complaint this week. But I contacted Maytag and they suggested their factory authorized technician who could not correctly locate the problem but charged for the visit. Later he also came to the same conclusion. Thus my previous washer from another company lasted for more than 20 years (Still in working condition), this washer required a service with a cost same as its price!!!

I bought a Maytag washer and dryer so many years ago that I have forgotten when it was. They have performed admirably under trying conditions. Our washer finally needs replacing due to the buildup of scale from our very hard well water. This after about 30 years of good service. Looking to replace them and will probably buy another Maytag set when they go on sale.

My fiancee and I purchased a Maytag washing machine from our local Sears. We got it home and it worked fine, but after the first month it wasnt switching over from cycle to cycle. We called Sears and they stated that they didnt provide service to the washing machines, so we would have to call Maytag. We called Maytag and they sent servicemen from B & B Appliance to our home. We were told that they needed to order a piece and would be back at another time to fix the washing machine. They came back and said it was fixed. I went to start a load of laundry the following morning and the basement flooded. The hose had become dislodged when they were working on it. To add insult to injury, the washing machine was still broken. I called Maytag to request a different service company come to our home. Maytag said that they couldnt send a different company. They also couldnt replace our still broken washing machine and they could not accept a return. At this point we are out an almost $800 for the washing machine, over $5000 (which we have submitted to insurance) for the damage to our home, and almost $600 for a WORKING washing machine that was a different brand. We will never use Maytag ever again.

We (family of 2) purchased our Maytag Bravo XL Washing Machine Model#MVWB880BW in Nov. 2013 for over $700.00. Last week, Dec. 2019, the washer would not finish the rinse/spin cycle. The clothes were still wet. I researched troubleshooting in the Maytag booklet included with the machine and tried everything. It still showed an OL on the readout. It was not overloaded as I only had 3 towels, 3 washcloths, and 3 hand towels in the washer. I tried just the rinse/spin cycle alone to get the water out of the clothes, but they remained wet, and the OH still appeared on the machine. When I called the place where we bought it, they suggested unplugging it, waiting and plugging it back into the outlet to possibly reset the machine. That seemed to work for 1 very small washload. The next day, I tried washing again and the OH appeared with the clothes still being wet. We had a repair person come out. The service call/diagnostic of $116.98 plus repairs of $304.41 plus $95.00 to install of the new Motor Control Board. I feel that cost is excessive for only 6 years of service. Before we bought this machine in 2013, I had a Maytag which lasted over 20 years with NO problems. I always thought Maytag was the best washer, but this experience has proven to change my mind. We went out and bought another washer rather than replacing the board not knowing how long the new one would last. Needless to say, we did not buy another Maytag. I do not feel I can trust the Maytag products anymore. After this experience, I did more research on the Direct Drive used in this particular model washing machine and found that it had been problematic. I would have thought Maytag would have offered a recall to avoid these costs/problems and avoid dissatisfied customers. Along with the original purchase of the Maytag washer in 2013, we did buy the matching dryer and are hoping the dryer will last longer than the washer. We shall see.... This has been an unexpected and expensive lesson.

Purchased a Maytag Bravos washer in 2009. Was told it was water efficient and electric efficient also. Spin cycle twisted my clothes in a knot and left white blotchy doors on my dark clothes, had to rewash my clothes again!!! Then started making a horrendous noise that could be heard from one end of the house to the other, like it was going to explode at any given time. Called technician, paid $75 and said it was bearings and that it would probably did the same noise again even with fixing it, that Id be wasting my money!! Worth getting rid of it!! I just hate it!! I will never buy another Maytag again.

I was in my bed and lights and TV flickered. Then, I heard a small explosion and my dogs went crazy. I went into the kitchen and my Maytag Gemini stove was smoking and smells really bad. I unplugged it. The sockets and the one close to it no longer work. My house stinks now. What happened? I have had this stove for a few years but it is not used often except during the holidays.

My husband and I are retired. In 2006, we purchased a Maytag stove, refrigerator and dishwasher thinking we bought the best. Since purchase, we have had repairs on all 3 appliances costing us over $1000. We are installing our 4th electronic control touchpad replacement today at a cost of $250.00 each. We had a new oven electronic ignitor replaced on the same stove. The compressor on the refrigerator had to be replaced! The drawer mechanism on the dishwasher had to be replaced. We will never recommend or purchase your products ever again!

We had a repairman come out and take a torn pillowcase out that was jamming. It worked for a couple of weeks, now refuses to start. We have decided to rid ourselves of the Bravos 300 washing machine and not deal with Maytag any more. I would not advise anyone to buy a washer of this type, as it never really got the clothes clean to begin with.

This is was my first time experience to purchase Maytag Bravos XL (MWWB835DW) 5.3-cu High Efficiency Washer. I need it fast replacement to my front loader Samsung washer as it was recalled and had mold issues. I was looking for a High Efficient and Star Energy digital, glass top reliable machine. I may say that I was fooled by advertisement and promotion from the Advertisement and promotion from Home Depot. I did not know much about Maytag Brand but I was convinced by sales person and price promotion. Big Mistake! Huge! I am extremely dissatisfied with this washer, it doesn’t use enough water to cover the clothes! No matter which cycle you use, the clothes don’t come clean.I wash and re-wash my clothes and ending up paying huge water and electric bills as I have to use deep hot water wash each time and after rewash again! Not so High Efficient! After using this machine for just over 6 month all my white expensive towels turned gray and all my whites is no longer white. This washer ruin my clothes. Another problem that this machine doesn’t have small load quick wash and if you have a small load it will go through 50 minutes cycle and I still need another wash after all! If I would wash my king size comforter I still have to do it twice and it does NOT rinse all the water out! I thought I can do big load but this machine cannot handle big loads!My laundry days became a nightmare! I would not call this machine High Efficient at all! Company does bogus advertisement just to fool and attract consumers. This is terrible washer which make me think how possibly this machine is on the market and allowed to be sold? I did not notice problem till very late and I missed my 90 days return policy. Now I have to find another replacement. What a waste of money! I do not recommend this machine to my enemy. Please read reviews before buying this horrible machine. Do not miss your 90 days policy returns. Save your water and electric bills by avoiding Bravos XL. I am hoping that Consumer Protection will step in and evaluate numbers of complaints and will help those who were fooled and ripped off by such a false advertisement.

In the winter of 2007, we remodeled our kitchen and bought all new Maytag appliances. They cost a little more but we felt that we were getting a good quality product. Within months, the handle on the freezer became loose and I had to call for a repairman to tighten it. He told me we should buy the extended warranty because only a trained repairman could fix the handle. That turned out to be untrue thankfully because if it was true, I would have to call for repair at least once a month. The handle is constantly coming loose. A few months later, the microwave would turn on when the door was closed. I called repair as it was still under warranty. After he removed and replaced the door, I was told that we have to be careful when we close the microwave. There was nothing he could do to stop the problem. Approximately three years after we purchased the appliances, we had a problem with the dishwasher. We could only use one function; the others would not work. We were told by the technician that we got water into the door where the controls are and ruined the motherboard. I never heard anything so absurd. I have had a dishwasher in the same place for 25 years with no mishap. The cost of repair was $800. A few months later, we had a problem with the large burner on our cooktop. The outer coils heat up but the inner coils do not. I have yet to call for repair because I do not trust Maytag. Now, our microwave does not work. My husband used it to make popcorn with no problem. A little while later, I tried to heat a cup of coffee and it would not heat. The keypad works, the light comes on in the microwave but the motor does not run. Needless to say, we are very unhappy and will never buy another Maytag appliance. I wish I would have read the reviews before we purchased the appliances. Two of our friends had their kitchens remodeled at the same time we did and they have not had any problems with their appliances. But they didnt buy Maytag. I guess thats why.

MVWC200BW0 - Washer starts to fill and then drains before completing the fill cycle. Contacted Maytag through the live chat on their website (cant talk to a real person on phone). Since my one year warranty had been expired 12 days I was told to contact a certified repair person. They offered no help in solving my problem. Told nothing they could do, warranty had expired. Maytag will never get my business again. Now I know why the Maytag repairman is so lonely, people have quit buying Maytags.

Never waste your money and buy Maytag washer. Mine is XL large tub and has extra wash for extra clean. Dont waste your money. Never fills up with enough water. Almost everytime I wash I have to rewash the load because the clothes are still dirty, have soap spots and most of the time the clothes didnt even get wet. Horrible Horrible washer!!! My water bill has gone up a lot because I have to rewash the load so thats twice... I cant even use the XL tub because it wont fill up with water. Horrible product. Cant believe Maytag is still in business. They dont stand behind product. Called. Complained. They gave me nothing except for some free pods to clean a washer thats only 6 months old. Ive tried every cycle to see which one will wash the best. Still Horrible Horrible. Doesnt get anything cleaned. Here I thought nothing could get worse than a front loader? Well the Maytag is worse Horrible product. Dont buy. Dont waste your money. Try another brand!!!

Wish I would have read the many, many, many reviews on the Maytag MDB8959SBS dishwasher before buying it. As noted by others, the touch control buttons stopped working 1 month after the 1 year warranty expired and Maytag wont do anything about it. BE WARY OF THE 10 YEAR WARRANTY CLAIM - IT DOESNT COVER THIS PROBLEM. Maytag should issue a recall on this product and do the right thing - take care of customers like they used to.

Purchased my Maytag range/oven 14 years ago and it still works to this day. I had to replace both oven heating elements. I am a do it yourselfer, took me less than 5min to replace both. The cook top is easy to clean. As long as you take care of it, it should last you a long time.

I purchased a Maytag dishwasher model MDB7749AWB2 in Dec. 2011 from Home Depot after a major flood destroyed my entire first floor of my house. I had replaced a previous dishwasher only a short time before the flood. This dishwasher is JUNK. I was lucky I bought a five year extended warranty on it which actually gave me 6 years. I needed it. Within a year the control panel went. Then water started spraying out the side of door. Then it sounded like it was crushing ice every time I ran it. Then the control panel went out again. Ice noise came back again. Control panel a 3rd time. It runs for hours as it is.Now the warranty is expired and last time I ran it the start light was blinking a few hours later. We were having high winds on and off so I thought maybe the power went on and off and that’s why it was blinking. Today I turned it on and after about 45 minutes I realized I didn’t hear it running anymore so I got up and looked and sure enough it wasn’t on. Normally the clean light is lit when done. I opened the dishwasher to see it filled with water still. I tried to hit cancel/drain but nothing works yet again. Wonderful news for a single mom that can’t afford to fix this over and over! Maytag is the worse company. Their dishwashers are horrible and they should be doing something about this as I’m not the only one that has had this issue. Home Depot was just as useless. Will NEVER buy again.

Same issue as everyone else. After about 15 months the control panel on my Maytag dishwasher model#MDBH979SAM1 has malfunctioned. First it would only let me choose the rinse option but now all the lights are turning on and the dishwasher will not stop washing but yet the dishes are still dirty. I called Maytag and they quoted me 249.00 to fix the issue. But if its a common problem with this make and model why do I have to pay to replace the panel. They should recall this model or replace the panel with an updated one that wont have the same issues! I cant imagine paying 249.99 every year to replace this panel that seems to malfunction no matter what you do!!! I paid around 550.00 at the home Depot for this dishwasher! It did not even last me two years!!! I want a lawsuit filed against this company and I want my money back or my dishwasher replaced with one that works and wont have the same issues!!!

I purchased a Maytag washer the centennial commercial technology model about 4 years ago. At the just barely 2-year mark it needed an all new transmission (Approx $800) Thank God for extended warranties. Now it is doing the same thing again making terrible noise. For a purchase of $1000 this is not good quality or decent workmanship And Maytag does not stand behind their product. I guess I need to buy another brand from now on. Please beware of very costly repairs with this one.

I purchased this washer on 5-25-15. It was delivered on 6-2-15. It worked for 11 days. On the 13th, I called Maytag and made an appointment for it to be fixed. They said a technician would be out on the 16th to fix it. I got a call on the 15th saying the part they needed was not released yet so they would be out on the 23rd. The guy comes on the 23rd and diagnoses the problem. He says the machine has a bad motor and shock of all shocks. He doesnt have the part to repair it. They originally assumed it was something else and were wrong. Fantastic. He said he would be back on the 30th. I got a call on the 29th saying that, once again, the part needed to fix it was not released and that they would call me to make another appointment when it was available. I had enough. I originally purchased with Home Depot and called my original salesman. He told me he would replace the washer with any brand I wanted (I paid the difference in cost of course) but I was still relieved that he was willing to work with me. I ended up going with an LG. Lets hope that one works. I have 2 kids and have been having to go to the laundromat. I have to say that I loved the machine for the 11 days it worked! I would probably still have it if they had better customer service but Im not going to continue to put up with them not having whats needed to fix this thing.

So I get the matching set washer and dryer when I moved into my new house. I thought I was getting a nice set. I paid around $1600 for them with the sale they had going on. From day one the washer wouldnt get a full size comforter wet on the bulky cycle or heavy duty cycle. I even tried the extra rinse cycle on both as well. I would have stop it mid wash and rotate the comforter. Clothes wouldnt settle sometimes and would leave the top dry and bottom soaking wet. In the first year the lid latch started going bad. So sometimes you would go back to realize the load hadnt even started. Clothes dont get clean no matter what setting you use. It is the worst purchase Ive ever made. The dryer was ok until its almost second year. It just stopped drying it seemed. I cleaned EVERYTHING! No effect. It takes 3 full cycles at minimum to dry clothes. I cant understand why these machines arent pulled from the market or recalled because they are junk.

The washer we bought has a leaking drain pump after 3 years. When I called, they initially told me the part has been flagged as a potential quality issue. When I was passed to the next level to deal with it, they stuck to the you only have a 1 year warranty policy. There are numerous websites indicating this has been an issue for these brands. Simply put, they dont stand behind their products.

MF12269VEM7 - I purchased a refrigerator in September 2013 and my ice maker stopped working within 1 month of delivery. I had the motor and ice assembly changed 3 times and over 12 service visits within the first 6 months. I had the motor and ice assembly replaced in March 2014 and they offered to extend my warranty for a year. My ice maker has stopped working again. When calling Maytag customer service, I spoke to the Supervisor who will pay for the parts but require me to pay for the service calls. As well they only have a 6-month warranty extension on file. This fridge is obviously a lemon but they will not take any ownership because I did not purchase an extended warranty! The Supervisor state he does not report to anyone and he has the final say regarding my service. I will never buy a Maytag again. A year and a half of ongoing problems and no solution.

25 months ago, I bought a brand new Maytag stainless steel microwave. We had upgraded all of our appliances except the microwave when we moved in our home. Our first purchase was the Maytag refrigerator. Should have learned my lesson from that because after less than a year, the freezer on the bottom went out twice! We bought this new microwave to replace an old one that didnt match the other appliances and was worn out. Two months ago, the code SE started appearing and then would go away after a few minutes. Now it doesnt go away and you cant use the microwave. I finally called a repair person since its out of warranty and was told that it would cost over $300 to fix it. Really! Im so angry because now I have to take money. I dont have to replace a microwave that should have another few years of use. Nothing at all reliable about a Maytag. I doubt Ill buy anything else they make.

Two months after purchasing our Maytag refrigerator, the light/cooling unit went out. After speaking with Maytag’s customer service and scheduling a repair company to come fix it, it took 3 separate trips over a span of 2 or 3 weeks to finally find the correct replacement piece to get it to work again. It is now 10 months since buying and we, once again, are having issues with the lights going out and randomly coming back on, the water/ice machine not dispensing, and we’re just waiting to see if the cooling unit isn’t out as well.I called Maytag as soon as we noticed the issue, and after waiting 15 minutes on hold, they scheduled a repair service to come check it out... in 5 days. Having spent $2300 on a refrigerator for our family, we were hoping for a reliable product. I would NOT RECOMMEND this refrigerator and will never buy anything, or let any friends or family members purchase anything, Maytag manufactures ever again. As if the faulty product itself weren’t bad enough, I have had the absolute worst customer service experience. Who would have thought it could be so difficult to look up a customer account, even after having it registered with Maytag after purchasing.

I purchased a Maytag MDB7749AWW dishwasher in March of 2012. The electronic control on this unit failed in June of 2013 (3 months out of warranty). I have been trying to get a replacement part for over a month; the part is on backorder and unavailable. Whirlpool is unable to tell me when the part will be available. So, I have had no dishwasher for over a month and have no idea when, or if it will be repairable. Additionally this part is $150.00 and another $75.00 to have it changed. So it is going to cost me $225.00 to repair a 15 month old dishwasher that I paid $450.00 for. I have received ZERO support from Whirlpool. They told me today, 7-31-13, that the part is still unavailable and they will notify me in 3-6 business days as to if they can find a part. After seeing all the issues other people have had with this part, Whirlpools total lack of concern or support for the consumer and the cost issue it makes no sense to repair this unit only to see it fail again in a year or so. Basically I have a $450.00 boat anchor. The retailer purchased it from feels bad and is offering me another manufactures machine at a reduced price. Maytag has refused to do anything for me. I will never buy another Whirlpool / Maytag item again and I do intend to add my name to the pending class action suit.

I purchased a dishwasher for $741 in December 2012. I called customer service department who told me that I should expect to pay since I did not buy the extended warranty. I thought by buying a high end appliance it would last 5 years without the control panel giving out ($300 cost with installation). Please DO NOT buy this brand!!!

Same complaint as most of the others: bought a refrigerator in 2013 and about one month after the 1 year warranty had run out the freezer started leaking water all over the floor and build up is on the bottom of the freezer, making it difficult to pull out the metal drawer. :( We do not have the water even hooked up to the automatic icemaker so have no clue where the water is coming from. Clothes washer has never worked properly from day one, didnt fill up with enough water. Had the repair man here while the warranty was still in effect and he verified that the washer DID not fill with enough water therefore leaving soap and grime on our clothes. :( He had to order an entire new brain and replaced it. Worked for a couple of months better than it ever DID and now back to soapy, grimy, dirty clothes again. Why isnt there a recall on the part that keeps backing up on these bottom freezer Maytag refrigerators? Someone needs to start a class action lawsuit and get these things recalled and replaced. Spent a lot of money on this brand new refrigerator and was so jazzed to get a brand new one for the first time in my life. :( Well that was surly short-lived. Shame on you Maytag, your company has really gone downhill. I would love it if an attorney could start a class action lawsuit with Maytag on their bottom freezers.

The washer has been inconsistent and had required five warranty visits. The computer that runs it has often malfunctioned requiring frequent restarts by unplugging the machine. Stay away.

It sounds like an old threshing machine... I have to close the laundry door it is so loud. People cant believe its a new machine. So saving water is the big deal we hear so much about...but water is the main cleaning agent and it hardly covers the clothes even on a full load coverage. Do not use bleach in the machine unless the load contains ONLY WHITES. It just destroyed a new pink top as it spurts out the bleach without any controls. It does not get whites or clothes clean and just twists the clothes to the point everything you wear has to be ironed. There is not one good thing I can say about this pair of appliances except BUYER BEWARE~ I wish I had read the reviews... Buy the old...tried and true.

Had previous Maytag for years. Good, reliable, easily repaired product. Cycle sequencing very recognizable. New washing machines are ridiculously designed. Neither you nor the repairman have any idea what the cycles are or if they are even working as designed. Many cycles start out trying to wash with little or no visible water in the drum (top loader). The clothes come out tied in knots. I now wait for the agitation to start then pause and add water for three to five minutes then restart. What a nuisance. I have called customer care many times and they are courteous but not very helpful. This machine is an engineering nightmare. If I were in charge I would retire the people who dreamt up this contraption and get back to something reasonable before all their credibility is lost FOREVER!!

We purchased a Maytag Bravos Washer and companion dryer in March 2018. I like to wash our king size bedding often and liked that this model had no agitator and could accompany the large loads. I am using the extra rinse constantly since I dont trust the amount of water (not) used. The dryer however, is worthless! No matter the garment or setting, everything comes out in a ball. Tshirts are twisted and wrinkled and half wet. I end up rewashing almost everything then being a guardian for the dryer---checking and rechecking every load. Maytag says sorry, its out of warranty. I absolutely hate these appliances!

I have a Maytag refrigerator that is about 6 years old. I like the fridge, but the icemaker no longer works and water constantly drips from the door. They will not fix it, even though we have an extended warranty that they have provided. I have waited for months and I am told an icemaker is not important and the fridge is still working, so why am I complaining? When you pay for a fridge with an icemaker and water dispenser, I believe it is part of the refrigerator I paid for and it should be fixed, but Maytag doesnt seem to think so.

I have purchased my top loader Bravos washing machine 3 1/2 years ago and I have had nothing but troubles with my machine. I have had to replace the motherboard twice and I constantly have that foul smell in all our clothes. I have to wash each load twice and still the smell doesnt come out. I have also complained numerous times about the water level not being correct, but they keep saying that is how the high efficiency machine is. I can watch my load washing because we have the clear lid which I like. But at the same time, it gets me really angry seeing how this doesnt clean clothes like it should. I dont believe that the water levels are right at all. I have clothes that dont even get turned over as they are washing and I have even smaller loads than before. I can only clean 4 adult pairs of jeans at one time and I still think that is too much. I clean my machine every time the red light turns on with the Affresh tablets and sometimes I run a clean cycle with just bleach. Maytag has done nothing to try and correct these problems. Its so sad that I have to take my clothes to the laundry mat to go wash them and there I have absolutely no problems. They have the HE front loaders and they have enough water to wash my clothes and I can actually see them being washed. I will never buy a Maytag washer or dryer again. How sad you have all these complaints and no one to help you fix or correct them the right way.

I purchased my Maytag washer and dryer set from the Maytag store in Glendale, AZ in September 2005. I even bought the stands for them. With my purchase, I got the extended warranty for four more years. I didnt realize that I would really need it. I have had so many issues with the washer and dryer I cant even count - from the control panel not working, to the noise and the vibration when washing, or maybe in the smell of moldy cheese. I also have issues with the constant chimes of D5 code that keeps coming up on the display screen. After 2009, I finally gave up on calling the Maytag customer service folks to have someone come and service the washer because it was out of warranty. I just decided to live with all those issues.As far as my dryer goes, the rollers went bad and that was replaced. The burnt smell isnt so bad as long as you use a wire hanger with a sock on the end of it and clean the inside of the vent. Then try to vacuum it, take the sock, get it wet, and clean the inside of the vent again. This was the most expensive piece of junk I have ever purchased in my life (almost $3,000.00 with the stands and warranty).What really gets me upset is I had the Maytag people servicing my washer and dryer up until 2009 and no one told me about a recall of my washer and dryer. The only reason I found out about it was searching for the specs as the washer finally died and I am replacing it. Trust me. I will not be purchasing a Maytag. I know that Whirlpool purchased Maytag so I am not even going to consider Whirlpool either. Since Whirlpool purchased Maytag, Whirlpool should have contacted all Maytag consumers, (which they didnt), put ads in newspapers (which I did not see) or put an ad on TV. None of these appeared to have happened.By the way, when I bought my Maytag appliances, I was supposed to get a $200 rebate for buying the stands that never came. It must have gotten lost in the mail - as well as the Tide coupons for three years. You, guys, remember that too. I will never ever purchase a Maytag appliance or Whirlpool, since they own Maytag now.

Dishwasher is just 2 years old. Touch panel is bad, not Maytag of old. Waiting for the corporate apology. Seems to me that this is a common problem and a case of poor engineering. Also seems like a case of the middle American getting worked over by the big corporate giant. Not happy. Will not suggest Maytag to anyone. Not looking forward to having to replace something that should have lasted significantly longer.

My dishwasher was bought December 2013. The control panel just started going crazy and cant control anything. Unless you have bought extended warranty Maytag isnt doing anything. This is obviously a manufacture defect and no one is doing anything about it. Will no longer buy Maytag products if they cant stand behind their product.

Clothes do not turn over in the wash cycle. The clothes at the bottom get plenty of hard scrubbing from the agitator but the ones at the top barely get wet and never move down to the bottom. Insufficient amount of water enters the tub. The repairman says the washer is working as designed. Neither Maytag or Lowes will take back the washer. Worst appliance Ive ever owned. Bummer!

Just had the repairman here. This machine is computerized so it won’t last. It does not have a setting that lets me do any load of laundry the way I need to do it. I have to use heavy duty to do a load and then it takes 2 hours. When I want to do a load of sweaters on delicate it will not put near enough water in the machine to wash them. The normal cycle does not add enough water to wash, let alone rinse the clothes. I can’t choose the size of the load based on how much I need to wash so I have to do more loads at 2 hours each or do everything on bulky. Whoever came up with all this needs to be fired. I am extremely unhappy with this machine and I have loved Maytag for years. No more.

Bravos XL IS A JUNK. I have had this Maytag washer maybe 2 years at most and it is junk. I called. Told/complained them about the noise during wash cycle and spinning. The 10 years warranty is falsely. The 10 years warranty is covered only 2 components in the entire machine ???? and does not include the labor cost of $130.00 an hour. Sadly, I have seen many negative reviews their product. I didnt check reviews before purchasing, I knew I needed a large basin and wanted the deep fill option. I always thought maytag was a good brand. Now I am in a jam. ???? If you are looking for a new washer read the Maytag reviews before considering this brand. Live and learn. ????

On 12/09/12, I purchased a Maytag washer, model mvwc200xw, from our local Menards store. About 6 months ago, the washer started making a slight banging noise, and would occasionally move in the spin cycle. Now, when washing a small to medium size load, the banging noise is very loud and does a lot of moving. I found nothing in the troubleshooting guide to help me on this, so I looked on-line and found several websites discussing this same problem. They stated that the problem was a snubber assembly and the replacement part would cost $4.55. They also said the washer would have to be taken apart to change out this $4.55 part.I watched a you-tube video of someone changing this part and quickly came to the conclusion that I would need help in doing this. A comment was left in the video from a Maytag repairman saying that the person changing this part was not doing it in a safe manner. The repairman stated that changing it in the way this person described in the video was DANGEROUS! I wrote an email to Maytag customer service explaining the problem and asked if there was anything they could do to help me on this 1 1/2 year old washer. I received an immediate email stating they would get back to me in 3 days. Ten days later, I finally received a reply. I was told there was nothing they could or would do even though I was a valued customer and that they understand and appreciate my feelings of disappointment.I worked for a large department store from 1970 to 1990 and sold appliances, one of them being the Maytag brand. At that time, they were considered to be a top of the line brand. This was why I purchased Maytag appliances for over 40 years. I am surprised and saddened to see a lot of on-line complaints against Maytag appliances and also that this 1 1/2 year washer needs to be repaired so soon. Obviously, times have changed. I figured it would cost me at least $100.00 to have this washer repaired. Rather than do that, I am going to take this in need of repair to a scrape recycling center and then go out and buy a new washer, but it will not be Maytag! Maytag will never disappoint me again!

I have the washer. It has a bad sound when changing gears like grinding and there is no way it is putting enough water in it to wash clothes. It is a very loud and noisy washer, serial c42831812.

Would give them 0 Stars if that was an option. Bought a Maytag washer and dryer in Aug 2021. Washer broke Jan 6 2022. Called Maytag/Whirlpool on Jan 6 as it was still under warranty. They only had one service company in our area to work on the washer. I called them and it took them 10 days to come see what is wrong. Ordered parts. Said it would be 2 weeks. We are now 6 weeks into this with no parts. Called customer service and they said they were notified that their service company needed a part and would take another 21 days to resolve. Talked to a supervisor (Demetrius) who sounded like he did NOT want to be in that position. Offered no solution other than we will just have to wait. Threw a 3 month extension for the warranty on which still does not fix the problem. Sad to see this company go down the tubes as it was once a pretty decent business with solid products. No longer.

My washer is just past warranty and making horrible sounds! I have always liked Maytag but their quality is bad. I wish I had read reviews before purchasing my washer and want to tell anyone reading this to NOT buy one. My last Frigidaire washer lasted 15 years with minimal repair. Shame on you Maytag!!!

We bought what was supposed to be the top of the line Maytag dishwasher as part of a kitchen remodel in 2011. Well tonight it has quit working for the 3rd time! I think this is the last straw for us! Tired of spending all this money having it fixed. We also bought a Maytag microwave at the same time that has been nothing but trouble from day 1, but not as bad as the dishwasher. I can promise you we will never buy another Maytag product ever. Heck at this point, I would not accept a free Maytag machine of any kind! Stay away from Maytag!! Just to be more specific, the first time the dishwasher quit it was the board and cost us half as much as the dishwasher. I see lots of mentions of boards going out early.

About 4 years we purchased a dishwasher model # MDB7749AWM2 made by Maytag.The first part of Aug. 2015 it quit working. I had a repairman look at it and he said it was the control panel and he would order one. He ordered it and we waited a couple of weeks, no part. He called about it and they told him Sept. 9th it would be sent. Sept. 9 came went and no part. He called them again and they told him they had no record of the order. So he ordered it again in few weeks, was told it was back-ordered. This happened a couple more times and I told him to cancel the order. I would go buy a new one but not a Maytag.

I owned my double oven Maytag Gemini for 14 months and I was absolutely satisfied with it. I was running a cleaning mode on the bottom oven and the lock froze. I have tried everything with it to unfreeze it, including the suggestions offered on the internet. I havent been able to do it on my own and I cannot afford to hire a repairman. I called the help line offered by Maytag (after waiting for 32 minutes), the representative actually laughed at me when he found out it was past the 12-month warranty. Though this laugh may be unusual, I feel it is very indicative of the way Maytag handles any problems; Maytag doesnt stand behind their items, they are now built shoddily and they could really care less about retaining their customer base.

Havent even used the range yet and the paint is peeling off of the top. I have had the repair guy out. The new top piece of the range arrived with peeling paint also. I put in a claim to have the range replaced and was told they would contact me in 24 to 48 hours. That never happened and so I called again. They said that they would call and, of course, it didnt happen. I paid $1,300 for a stove that looks horrible with the paint is peeling off of it. What kind of ** is Sears selling? Maytag is owned by Whirlpool and nobody wants to make this right.

I bought a new refrigerator 6 weeks ago and it is not cooling or freezing anymore. I lost all my food. I spent 50 minutes on the phone to be told that the earliest they can fix it is in three days! Can you believe that? I will never buy a product from Maytag or Whirlpool again and everybody should be aware of the awful quality of their customer service!

I renovated my kitchen 3 years ago. I decided on purchasing new appliances which included refrigerator, dishwasher, microwave, range, washer and dryer, all of which I got from Maytag. Of course they were always known for dependability but apparently they were not! What happened to this American product? In the last 3 years, I have had my refrigerator (**) serviced 4 times for the same problem. Each time servicing has been a nightmare at the hands of AE service, Preway service and of course at the helm of my nightmare Maytag Customer service. The first mistake I made was purchasing Maytag products followed by the second mistake of purchasing Maytag service contracts. I now have a refrigerator that is not working, waiting on parts since end of august. When I called Maytag customer service, they confirmed the parts were not available and recommended I go online and try to find the part! This added insult to injury. Today, Preway service finally came to install my parts and upon technician’s arrival he opens the part box and realizes he ordered an ice tray cover, when he should have ordered an Interface Control Board. Maytag continues to have their products serviced by incompetent companies and appears to have no interest in keeping you as a customer after you purchase, whatever happen to the dependable people?Maytag had built their reputation on reliable products and dependable service, what happened to this American Made appliance? Here is a prime example of what happened, and why companies like LG and Samsung are gaining more and more customers every day. The best advice I can give someone is avoid Maytag. By the way, I forgot to mention I have 2 small children ages 3 and 4 and Maytag is not concerned about how I would provide food for them with a refrigerator that does not work. Shame! This is not what I expected from what I thought was a reliable company.

We purchased a Neptune washer/dryer combination with pedestals a few years ago. The washer vibrates so violently that I had to block it between the dryer and wall to keep it from walking across the floor during the spin cycle. We had a technician come out, and he stated that the unit just needed to be balanced. The level I used showed the washer balanced in all 4 directions. Then he said I had to balance it with the machine running to stop the vibration. That didnt work either. I had previously installed vibration dampers and the technician told me that makes the vibration worse. When is someone going to file another class action lawsuit against Maytag, as there appears to be thousands of complaints for this same washer?

We had a $1700 French Door refrigerator delivered in January, the ice maker worked for 4 days. 4 service calls by 2 different companies and still not making ice. After fighting tooth and nail, we finally got a new fridge.. upon installation the water in the door spewed everywhere and would not shut off, so yet another new fridge was ordered and delivered last Friday. So, after countless hours, missed worked wages and having strangers in and out of our home 7 times, they offered us a lousy $50 prepaid gift card for our trouble. After a little long drawn out fight, they increased it to $130 and said that was their maximum compensation: Shame on you Maytag, that values our time and hourly wage at about $1.00 an hour. NEVER AGAIN!!

Both the washer/dryer are of the Bravos models and both perform amazingly well. It seems everything works so well, including the vents which are thorough and vent the machine well. Our laundry is always clean and the settings on both machines work very accurately! We believe our Maytags are simply the best operating machines weve ever owned!

Purchased washer less than 2 years ago. Loud noise like a jet engine or helicopter in spin cycle. Did not purchase the extended warranty. Called Whirlpool/ Maytag customer service. Was told I could have one of their repair people come out. I would have to pay $300 which would give me the repair and extended 1 yr warranty, or I could get $300 off toward a purchase of a new washer. Are you kidding me? This washer wasnt even 2 yr old and making this horrid noise in the spin cycle. I had to have a independent repairman for Maytag washers come out to tell me it wash the bearing and would cost 3 to 4 hundred dollars to fix it. I said no thanks and after his $90 service call am stuck listening to this piece of junk make noise till it completely breaks. I will never buy a Whirlpool product again or recommend one. Whirlpool you sell nothing but junk.

My brand new top of the line Maytag Bravo washing machine lid was broken and locked and would not open. I had clothes in there getting moldy. Three days in Pacific Sales trying to get help. The washer, of course, is under warranty (about 90 days). Finally a repairman came out from Appliance Doctor. He had no clue what he was doing. The company was rude. Then Maytag said High Tech was coming out yesterday, Monday, Dec 16, 2013 between 8 and noon. It never happened and when I called High Tech, he was rude and said it was not on his calendar.Maytag will not give my money back or a new machine or provide a competent repair company to fix it. I will be giving away the 1000.00 washing machine for someone else to fix and buying another brand. I would never buy Maytag anything after this experience. Please note, this is the first time I have ever complained to Consumer Affairs. Thank you for your time.

Maytag, you are still trading on your good name but that will not last! I owned a Maytag, agitator style, for 20 years and it was still running just fine when we built a new house. I thought it would be wise to buy new appliances for my new laundry room so I chose the beautiful and expensive Maytag Bravos XL. I regret that decision. The washer lasted 4 years and began to have problems draining last week. The liquid that stayed in the washtub until the repairman could get here was so foul smelling! He came back today to replace the drain pump and now the washer is showing that the interface and CCU are not communicating. So now we are ordering another CCU and I hope this fixes the problem. I agree with all of you who say you will NEVER buy another Maytag again. Maytag, are you listening?

Model MDB7749AWB2 Dishwasher - we purchased this dishwasher 3 years ago on 12/23/2011 and it appears to be falling apart. We have replaced two thermo fuses, one door latch/switch and now need the front control panel and handle because two mounting locations for the six screws have broken off. I truly expected a much longer product life than three years when I purchased a Maytag. So much plastic in crucial high stress areas must have slipped by the engineering folks. Or was it just cost cuts. I believe it will be a long time before I consider a Maytag product again based on this one. Thank you.

My washer is great. It get the job done. Have no agitator so I can wash 2 comforters. I really like Maytag Heavy Duty. Can get the job done right the first time. Self clean itself also. Also it is a efficiency.

Electronic control board fried after 3 yrs on Maytag Gemini range - certain buttons on control board would not set for ovens. Called Maytag, said was not covered, past 1 year warranty. Recommended repair shops, all overpriced. The piece cost between $300-500 for a 3 year old stove. Cheapest repairman wanted 90 to install piece. Ordered piece online and replaced it myself with help from YouTube video. Maytag has lousy repair records lately. Of 4 Maytag appliances purchased in 3 yr kitchen remodeling… already had issues with 3 of them. Do not recommend Maytag anymore!

Purchased top of the line Gemini oven a few years ago. Lower oven stopped working. Maytag repair said igniter not installed properly at factory. I contact Maytag customer service to see if they would help with repair cost. Rude response from them... basically saying anything fails after 12 months not our fault. Rejected my request without even asking details about product which model etc. Unilateral rejection. Horrible customer service. I will never purchase Maytag appliance again. Horrible, horrible, horrible. Avoid this company and their products. They do not a good product and they provide terrible customer service.

Hello, I bought a Maytag washer on 7/4/11 model #mvwc300xw0 serial # c12622108.I called Maytag about the machine not washing right, also the machine top and lid is turn from white to yellow. They had a service company come out they told me they should be replaced. I called Maytag and they told me the machine is only covered the first 30 day. This machine was made wrong. It started to turn color after a few months. Maytag told me they will not change machine because I Did let them know about the problem in 30 days. What can I do? Thank you.

Washer Model MVWC555DWO. I dont like this machine. I thought Maytag is a good brand name, but I dont think so anymore. The engineers who designed these new machines with the water level saver dont do laundry. In order to get the cloth covered with water, I have to use the bulky sheet level. I have 2 jeans and a sheet that got holes in them, because the water level was not right. I would have my old machine repaired, if I have know how my new one would do. Im stuck with this machine. I dreaming that this machine breaks down soon and I can buy a new that has a better water level. My old one had water saver level too, but did a great job with the water level.

This dishwasher is reliable and has NEVER had any repairs. It cleans fairly well, but I do wash off dishes before I put them in. The one complaint I have is sometimes the dishes smell funny after washing. I think it may be our water though. I also like that there is room for oversize dishes and glasses on some of the racks. Overall, I would buy it again.

We purchased our Maytag Bravos washer/dryer in January of 2012. In October of 2013, I noticed that the lid would not close properly. In examining the lid, we discovered that the screws were in tact but the information panel on the inside of the lid had come unglued causing the lid to be obstructed from closing properly. After calling Maytag we were told that they make a quality product and, in what I consider to be a condescending reply, could not help us. Replacement of the lid with the service call would cost almost the cost of this expensive washer. So disappointed in what we thought was a wise purchase!

I also bought a Maytag Neptune MAH5500BWW and matching dryer model #MDG5500AWW in 2001 and within a month, I called Sears and Maytag. I told them about the terrible odor and mold growing. The repairman said it is normal and told me to use Tide detergent once every two weeks. The dryer had a major breakdown and I had to buy a whole header with all the electrical components. I too bought the brand name Maytag due to a good reputation that Maytag had. I never received a recall notice or anything from Maytag. I will never buy Maytag products again. I found out from a salesperson at Sears that Maytag was sold to Whirlpool. The salesperson said the reviews are terrible for Maytag products especially for my models. I will never buy from Sears, etc. What can you do for me? Maytag and Whirlpool need to take their responsibility for their products! I am truly lucky I did not buy a plane from them. I and a lot of people would be dead.

Washer was delivered Feb 2016. (First one delivered Jan 2016 with damage.) Home Depot HEAVILY promoted this model - we paid $600+. This washer has NEVER thoroughly cleaned clothes & now does not drain completely!!! Theres always lines of dirt left on clothes - you can see dirt clearly on dark clothes. Washer does NOT fill with enough water to thoroughly wet clothes! (Even on the bedding, extra dirty settings!) Clothes smell clean because the detergent was not washed or rinsed out. Washer does not agitate, turn over or rotate clothes... It gently shakes the tub side-to-side (like a mild earthquake does the ground) which does NOT move clothes around. Home Depot salesman said it strongly rocks clothes turning them around and under. It does not do that! You have to stop washer and PHYSICALLY move clothes from center and turn them around so bottom of pile gets wet (Now I understand why this model has a see-through lid!!!) This model is supposed to pre-wash sense the load amount by shaking the tub side-to-side to gauge how much water is need - FALSE ADVERTISING! I put gallons of water in two loads (same bulk & weight of clothes) to see if more water would be used on the heavier load - results: the same amount of water was used on both loads. Now (Oct 2016) the washer is not draining completely and going back to wash instead of rinse, drain! Maytag Corporation just says theyll send a repair person out but this is a SMALL town & the repair shops theyll use here are sketchy!This Washer is a huge waste of money just to own laundry status tone bells & non-usable settings. Its probably in violation of OSHA health/safety codes because if there are chemicals, feces (sorry, but wheres theres kids...), blood, diseases (if you visit anyone in a hospital), etc on the clothes... Those things are NOT being washed out of the clothes, so youre being infected by touching improperly washed clothes. WHY is there not a RECALL for this appliance? There are many, many people having the SAME problems as us. This is our first HE top-loader and I wish I could afford to get rid of this & buy a washer with an agitator... But alas, we still owe $300 on this worthless (albeit fancy-looking) appliance. :( Maytag XL HE top load Washer MVWB835DW (Does NOT clean clothes!)

Not only does dryer come with missing parts and are told by Maytag 1 to 2 weeks for delivery or drive 25 miles to pick up one. You do not qualify for rebate even though you do not receive washer and dryer for 5 days after rebate starts. Should have kept my old GE was faster and got clothes cleaner. Was looking at a Maytag refrigerator not anymore with their service.

We had a Neptune Maytag for over 12 years, best machine ever but this one (Bravos XL) is complete junk. We have been very disappointed in its ability to clean clothes with the length of time to complete its cycles is ridiculous. Its always out of balance with just a few pieces and lack of water twisting everything in knots. Well 16 months after purchase here we are with a broken machine, we have a fried circuit board. Maytag has lost our business permanently.

No motor is available for the Bravos washer machine which is 5 years old! Now the machine is garbage and I need to buy a new one. I thought Maytag was a great brand so I purchased the Bravos but now I understand from the company that no motor replacements are available!! Wtf? Maytag/Whirlpool dont care for loyal supporters so, I am TELLING EVERYONE not to purchase Maytag/Whirlpool appliances whose name has gone for a dump with this latest situation.

Bought a Maytag microwave model MMV4205DS and I too have had an issue with open/close door display. Just like other reviews Ive read it started out once in a while for the first year then began happening more often til it stopped working by the second year. I also read someone asking why there isnt a class action lawsuit? Good question. Way too many bad reviews on same issue. If I knew how and if we could start one then I would. Thought we could trust a company thats been around for so many years. Wish we had check into it more and I have learned from other products to do just that from now on. Have a backup microwave by GE from WalMart weve had for 10 yrs still working.

We purchased this machine (Bravos XL top load washer) in August and its been nothing short of a disaster. It doesnt clean anything. Within two washes my cloth diapers were unusable, loaded with ammonia and stains. Our camping clothes wreaked of smoke. I tried multiple cycles, more detergent, less detergent, larger loads, smaller loads. Doesnt matter. It doesnt clean. I called customer service within a week and waited 6 weeks for a service call. Into third trimester of pregnancy and recovering from an MVA, I was washing soiled clothing by hand in bathtub desperate for help. I only wish Id known about their 30 day money back guarantee. After many calls, no shows and cancelled appointments, the first tech comes. He tells me the machine is fine. They just dont clean well. Hes not surprised. I call the appliance shop, they said the same thing. That they wouldnt have sold me the machine if they knew I had dirty laundry to wash. (Who washes clean laundry?). They wont help us. We call Maytag back. They send another tech. He says the same thing. Tells us to keep complaining to Maytag. I call again and they tell me that if I want a service tech, I have to pay. Theyve deleted all my feedback from their social media site and refuse to provide any assistance. The machine is nice looking and makes big promises but thats where it ends. Save your money. Youll get better results with your grandmas washboard.

Last year we replaced a Maytag dishwasher which had a faulty control panel after just a few years of light use (There are just the two of us). It was going to cost almost as much to repair it as to buy a new dishwasher, so we opted for an $800 model (MDB8959AWW6) with a control panel across the top of the door. There had been a recall on that first Maytag for the heating element or something, so we decided to put the credit towards a machine that would last us for years, we hoped!We have been in this house for 18 years and the original cheap builder-installed dishwasher lasted for 12 years. In fact, there was nothing wrong with it when we replaced it with the last one. Whatever happened to the lonely Maytag repair man? We did not buy an extended warranty, but I can see now that probably these things are only meant to last the lifetime of the warranty.We are semi-retired and cannot afford to have the dishwasher repaired, so it will be a decoration in the kitchen from on. Never ever will I recommend Maytag to anyone! One bad experience should have been enough, and we probably would not have bought a Maytag again had it not been for the credit we got for the product recall on the last one!

Have had this set for about three years (was a gift from my parents on having our first child), and its horrible. Clothes come out partially dry, with NEW stains on them, torn or frayed, and twisted into knots. Its supposed to be a high-efficiency washer but we often have to wash things twice to get them clean. We now have two little boys and Im starting to save to buy a different set (no Maytag ever again); disgusted that I cant even sell this set in good conscience. Will either be a donation or an eyesore for the landfill. Worst $1100 ever spent.

I purchased the Maytag Bravos washer and dryer in September 2010, before moving to Washington. After a few months, the washer broke and had to have a repairman out twice to fix. It never would wash a blanket without stopping with error messages. He told these were notorious for problems. Now our dryer is leaking and not drying. I checked the vent hose and water and some wet lent are inside. In moving the dryer, I can hear a piece rattling around inside. From research and other posts, it sounds like its a broken pulley system inside. Maytag is junk. Customer service is terrible! I bought this unit during a veterans day sale at Lowes, using my veteran discount. Obviously, Maytag has no problem ripping off veterans or anyone else based on their horrible customer service. I will be actively posting as many negative online posts and videos about my experience on every forum and veteran site I can. They are horrible! Stay away from Maytag!

I have owned my Maytag washer for approximately five years. Ive always used the recommended detergent and religiously used the tabs to clean the machine when it was required. I have never abused the machine by overloading it, using too much detergent, etc. It is now coming up with an LF code. There is no one in this area who does repairs and if I do find someone Im sure theyll want some exorbitant amount to come all the way out to the boonies to give an estimate and the repairs Im sure will be hefty. I take very good care of all my appliances and expected this machine to last much longer.

I have had my washer and dryer for about 5 years. After a couple of years, I noticed my washer would fill and stop. When I go to put clothes in the dryer, it’s still filled with water... very inconvenient! I have to open and close it and then it continues. The dial doesnt work properly! The delicate cycle hardly works... that started after about a year. It just freezes up and stops. I have to open and close it. It does not rinse right, leaves a film on dark clothes, and I have to rinse again; I do not over fill it either. Sometimes it does smell a little mildew.The dryer knob does not work properly. I set my setting and pull the knob out, and it doesnt come on. I have to do it several times or change the setting or put it on 30 minutes only... very frustrating! I never had these problems with my Kenmores! I wish I did not switch brands. These things should work properly. I realize washers and dryers dont last like they used to, but come on! They also cost so much more than they used to. I wont do this again. I will do more research as to what is a good product. Too bad!

I purchased my Maytag Neptune washer and dryer 5 years ago. About 2 months ago, my washer started making a lot of noise in the final spin cycle. Well, after I called my repair man (who I purchased the set from), they said that a back bearing is faulty. They suggested calling Maytag because the cost of the repair is $500. I called Maytag and was told that due to the age of my washer, there was nothing they could or would do for me. This is very poor customer service and very poor quality as far as I am concerned. I can hardly afford to get it fixed, but I also cannot be without a washer. Im sorry I have several other appliances that are Maytag in my home.

I have a Maytag refrigerator that is 7 years old. It works fine except it needs a new freezer door gasket. In trying to get the part so it can be repaired I discovered that they had chosen to discontinue production of this part. I can no longer get it anywhere. They were the most unhelpful customer service I have ever worked with. They refused to try to find a part for another model that may work. They refused to offer a discount on a replacement product. They even refused to give me a phone number to talk to management. I had always been a loyal customer to their brand prior to this but I will never again purchase a Whirlpool or Maytag product. I dont expect not to have an issue but I do expect the ability to be supported in obtaining a commonly replaced part for a major appliance that is less than 10 years old.

I bought a Maytag front load washing machine. We paid $1,100 for this machine. About a month ago, it was making a loud noise. I called them and they said were going to come out and fix it. However, our washing machine did not have a serial number. It had the model number/purchase date, etc, but no serial number. Our drier had it, but not our washing machine. All Appliances stated they could not help us until we had a serial number. We spent around 3 hours on the phone with Maytag, trying to get a serial number. Melinda informed us that we were out of luck, and that there was nothing they could do for us. She stated to call Nebraska Furniture Mart, to get the serial number. We did. NFM does not keep serial numbers. They keep model numbers, and purchase dates, but not the serial number. I called Maytag back, and spoke with Arthur. Within 10 minutes, he gave me a serial number to use. Interesting. In the meantime, I have been without a washing machine for 2 days. I have a load of wash in the machine, because now the wash machine has gotten so bad it is shorting the breaker, and not allowing electricity to the machine. This caused the front door to lock and shut down. Inside the washing machine is a load of clothes. All Appliances now has the serial number to order the parts. The parts were supposed to be here yesterday, Jan. 9th. Surprise, they are on back order until Jan. 13th. I called Maytag to see what they could do regarding me without a washing machine for over 5 days, which could turn into 2 weeks. They simply replied that it takes time to order parts, and there is nothing they can do and apologized. I asked what about me having to go to a laundromat and sit for hours, doing laundry. What about sending me out a loaner, to do laundry until you can get the parts. They again replied; there is nothing they can do.I also stated I spent $1,100 for this front load top of the line, Maytag washing machine, because of its name, and supposedly good quality. They again said there was nothing they could do. They did tell me that the washing tub, the part that we needed, was on back order until January 28th. This puts me at about a month without a washing machine. They stated they would try and locate the part, and have it sent out to my house, not the appliance company that is supposed to fix it, but my house, so that once I did receive it, I could call All Appliances, and set up the time/fixing of the machine. This has been pure hell! Maytag is a joke. I paid a good price for a supposedly good company/machine. They are doing nothing to expedite the parts. They are doing nothing to back their products. They are not even offering compensation for my inconvenience of having to go to a laundromat, or being without a washing machine for over a week, and potentially up to a month.I have been without a washing machine for over a week. I have had a load of laundry locked in the washing machine. I have had to drive to a laundromat to do laundry, which includes time and mileage. I have been informed that the parts are on back order, and now could be up to a month without a washing machine. Maytag is not offering any compensation, no loaner machine, no replacement. Instead, they are just saying, sorry, you have to wait for the parts. I would really like the VPs. and Presidents of Maytag to go without a washing machine for a week, or their families to go without a washing machine for a week, possibly a month, and see what they have to say about that company.

This Bravos 300 washer has never cleaned clothes adequately. I have 3 sons who are athletic and this washer does not clean sweaty or dirty clothes even with extra rinse. Now my machine is 4 years and 3 months old and it needs a new bearing which will cost me $385. The repairman said this is a common repair in this machine. Maytag should be ashamed of the poor quality of this machine. I am now looking to by a new traditional top loader. These HE machines are a joke. I am contacting them to make a complaint and see if anything can be done.

Purchased Maytag Model MVWB865GW0 Ser# **, had it ONE year, circuit board and switch have gone bad, will not turn to change the type of wash cycle and the lid will not lock, which makes the washing machine not start to wash. Contacted Maytag to request a service call, per the service team the circuit board will cost $300, plus a switch $75 and Labor $100 plus tax. We will be better off buying a new washing machine! We should not have this high cost within ONE year of purchasing! Will not purchase a Maytag again!

We purchased the Bravos XL in May 2017.. It quit working on April 30, 2019. Maytag sent me a form letter that basically said I was out of luck.. that sometimes things go wrong with a product or manufacturing. The fact that it wasnt 2 years old yet meant nothing to them. I would like to join or start a class action. This washer should not be sold.

I bought my washer just over 3 years ago and it started making loud clicking noises and it seems like the agitator function is not working at all. I have a repairman coming over in a few days. I knew I should have gotten the extended warranty!

We’ve had our Maytag washing machine for 29 years, and it’s still going strong! We’ve only had it repaired once in all those years. It’s a top loading washing machine. It has a suds saver, and a gentle cycle, too.The agitator’s in the middle of the barrel. Although it’s an old machine & not as energy efficient as the new ones are, we’re planning to keep this one for a while. Too bad newer machines are expensive and aren’t built to last!

My Maytag Refrigerator Freezer model MFI2569VEM4 started leaking water into base under bottom freezer door. It then fills up and freezes into solid sheet of ice and overflows and leaks into floor. Ruins Hardwood Floor. BEWARE!!!!! I have now seen several similar complaints online. Mine started doing this less than 2 years old!!!!!

We purchased a Maytag convection oven less than a year ago! Today is the 3rd time the heat sensor has gone on it! I want a new stove! I am beyond disappointed with the business and the product! Have always bought Maytag! Rethinking it now!!!

I absolutely love this Maytag Bravos XL washing machine... I bought this machine before doing any research because of a sale and then after reading multitudes of reviews... positive and negative... I thought I had made a mistake. The absolutely most important thing with this machine is to load it properly and select the proper wash cycles. You must stack your clothes around the outside of the drum leaving the center open. You must use HE detergent. This is a Commercial grade washer and is meant to be loaded. The twisting and wringing of clothes is because of the high speed nature of the spin cycle (commercial). If you have never been to a public laundromat then you should try it and see what those machines do to your clothes. I too was apprehensive about the water levels at first... So I stood there for an entire cycle multiple time and on diff settings.The machine is constantly adding water as needed and each time after about 10 min... no matter the size load I put in. The clothes eventually were covered by water. Have had no issues with clothes that come out dry in spots. I suspect this is due to improper loading. Again my info on using this machine... loading techniques etc.. all came from positive reviewers stressing the importance of these key factors. This machine was not designed or intended for light or delicate use. So if you do a lot of those type loads perhaps this machine is not for you. As for the loudness and banging I have read about I have not experienced that. I have read reviews that the problem in some case ended up being metal or plastic drip pans used under the machine. Mine sits on concrete. Anyway hope this helps someone out.

Approx four months ago we got new stainless steel Maytag fridge, stove and dishwasher. Terrible, terrible, terrible. The dishwasher rack was broken, and the parts are plastic and hardly any room on the racks. The fridge had the wrong hinges and doors on them. We have been waiting for four months to have them replaced. Today we checked with Maytag and still not coming. The fridge makes a very loud humming noise it almost shakes the floor. This was some sort of compressor problem. Now the fridge is having problems with the freezer. It is freezing up with frost everywhere. The stove is terrible. I waited an extra month to get a convection oven which I have had before and this one is terrible. The double oven is a great feature if they work. They take forever to heat and if you do anything with the food you have reset the temperature? The top is the worst for cooking as the only one that works fast is the boost but then it slows down and you have a hard time cooking the food. The black top is very very hard to clean. I have owned a Maytag washer and dryer for the last 34 years. They have been excellent. Since Whirlpool took over Maytag they seem to have run the name into the ground and all the good service and products they had built up are now ruined. I told my neighbor a few years ago to buy a Maytag washer and dryer and they did. They have had nothing but trouble and are now having to buy new ones but not Maytag. It is a shame that with all the technology that Maytag has built up over the years is now gone. If you look at all the terrible reviews I dont think Whirlpool will be in business much longer with products and service like this. I still have a fifties fridge for pop and beer and it is the best fridge ever with no problems and my last fridge in my garage, that I replaced with this Maytag is still better than this new fridge. The service man that came to fix the fridge said we had to build in the fridge to keep the noise down. How come they never had problems with Maytag products years ago. I feel its all about the almighty dollar. They only last a few years and you have to buy expensive warranty. If you made them properly you would not need warranty and they would last for years like before. If anyone knows if there is a class action suit against these companies let me know since all of us should not be ripped off and costing us time and money.

Purchased a Maytag fridge April of 2012. Within a few months the freezer was not keeping the food cold enough. I had a lot of food loss. I called Home Depot and they refused to give me a new fridge. They said to call the Mfg. That I did and all they did was send out a service man. This has been fixed 5 times for the same thing. The problem now is that the Extended warranty company refuse to repair it now that they know that it was a pre-existing condition that should have been taken care of under the Mfg. warranty. I paid 180.00 for an extended warranty that now is worthless. I just threw out roughly 200.00 worth of food. Now my lettuce is frozen, eggs are frozen. My husband is disabled and money is not plentiful. I dont know where to turn. Frustrated.