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Maytag Dishwasher Model MDB8959SKZ
Maytag - Top Control Built-In Dishwasher with Stainless Steel Tub, Dual Power Filtration, 3rd Rack, 47dBA - Fingerprint Resistant Stainless Steel
Maytag® dishwashers featuring the third level rack with specialized wash zone deliver more loading space and cleaning power, while heated dishwasher drying options reduce excess moisture. Plus, dual power filtration, a quality dishwasher filtration system, disintegrates any food in its path, letting you skip the soaking, scrubbing, and prerinsing.
Manufacturer: Maytag
MODEL: MDB8959SKZ
MSRP: $944.00 USD
Maytag Dishwasher Model MDB8959SKZ Error Codes
CODE: 0
PROBLEM: If only this symbol is displayed, the controller did not detect any errors.
FIX: None required, all is working property.
CODE: F0
PROBLEM: Control Board Error
FIX: Control board door circuit does not appear to be operating properly, check control board.
CODE: F1
PROBLEM: Motor Fault - motor current not changing
FIX: Check wiring to motor from control board. Check for bad motor.
CODE: F2
PROBLEM: Heater Fault - heater current not changing
FIX: Check wiring to heater from control board. Check for bad heater, open high limit thermostat
CODE: F3
PROBLEM: High Current Error
FIX: This error is probably caused by the heater or motor being energized when they should not be. This could be due to faulty wiring (shorts) or a welded relay. This error could also be caused by line current surges seen by the current sensor.
CODE: F4
PROBLEM: Detergent Fault - no conductivity change
FIX: Check that consumer is using detergent in the main cup. Check the detergent cup wax motor and the wiring to and from the wax motor.
CODE: F5
PROBLEM: Rinse Aid Fault
FIX: Check connector from control board to rinse dispenser. Check for bad rinse aid dispenser.
CODE: F7
PROBLEM: Turbidity Senior Fault
FIX: A bad turbidity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: F8
PROBLEM: Wash Ann Fault
FIX: A bad washer arm reading has occurred. Check connections to Wash Process Sensor from control board. Check pump for the correct back wash arms and alignment of sensor. Check for properly operating wash process sensor. Finally check control board.
CODE: F9
PROBLEM: Thermistor Fault
FIX: A bad temperature sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F0
PROBLEM: Washer Arm Senior Error
FIX: Check magnet In back rinse arms in pump. Check for operational sensor cluster. Check user loading pattern.
CODE: 1F1
PROBLEM: Conductivity Fault
FIX: A bad conductivity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F2
PROBLEM: High Limit Thermostat
FIX: Check the high limit thermostat for operation.
CODE: 1F3
PROBLEM: Communication Problem
FIX: A bad communication to the sensor has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F4
PROBLEM: Cold Water Problem
FIX: Check with the consumer to make sure the inlet water temperature Is near 120* F. If necessary suggest that the kitchen faucet be started before the cycle is to get hotter water to the dishwasher from the start
CODE: 1F5
PROBLEM: Current Sensor Bad
FIX: A bad current sensor on the control board has been detected. Check to make sure connections to board are correct and the black power line Is properly connected to the VS' spade terminal on the board.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Dishwasher Model MDB8959SKZ
Worst washer ever. My clothes I have to wash a few times before they all get wet. Not a good washer at all. Has all the bells and whistles. Lets me know when the washer is done or its unbalanced... my washer is crap. Ive had it maybe a year now. I now have to buy another one. Why? Because this one sucks literally... its Maytag commercial technology.
Our problem started when the control lock button locked itself on. Called Maytag and told it wasnt covered by warranty but they did walk us through resetting the power and it fixed the problem until we ran the next load. Now when you try and set it, the rinse only light comes on. Bought the Maytag because I always believed them to be dependable - wrong!! I had a basic model Whirlpool running for a family of 5 for 25 years prior to this Maytag without ever having to call a repair person. Maytag wont deal with the issue so I would recommend to anyone else having any issues with unreliable appliances to do what I am doing - boycotting Maytag!!
Bought a washer and dryer from Lowes in June of 2016. Have had service on the dryer 3X and washer 1X since. Two person household that uses product a couple times a week. Dryer drum stops rotating / temp control fails / buzzer doesnt work / motor freezes up / washer makes loud banging sound at the end of the cycle every time....sounds like someone is hitting it with a hammer....Today I want a local serviceman to replace the motor but Maytag insists that I have one of their reps come out next Tuesday to examine the product and then go from there. I have been on the phone for 45 minutes trying to get them to pay me $128 for the failed motor that I will send them for inspection. They will not cooperate. They are hiding behind some BS policy. I want to inform you all in case you are contemplating a Maytag purchase. I will not purchase nor will I recommend Maytag to anyone.
Nice refrigerator, but cheaply made. I paid 1800 with tax for my french door Maytag and expected higher durability. It operates well but one worries about breaking drawers made of such thin plastic.
We purchased a Maytag MDB7749SBWO Maytag dishwasher. Suddenly the control panel does not work. Trying to find out why I found that there are thousands of complaints about this known defect with water and steam getting in and corroding the control panel. Shame on Maytag for continuing to sell these without fixing the problem. I expected my dishwasher to last many years based on the Maytag reputation instead I need to replace it. I am not going to spend the money on a repair with a machine that will have the same problem again according to other consumers.
Purchased a Maytag bravo washer model #MVWX500XLO 2yrs and 6 months ago April 28/2011. In Dec. 2013, I heard a loud clanking sound and was shocked. I thought that some coins were lodged somewhere.... not the case. I put up with the clanking until after Xmas.... Finally I called a licensed technician (in business more than 20 yrs). He immediately identified the problem.... THE TRANSMISSION was shot. Wow what a shock! 65.00 dollars house call to give me the news. I phoned head office to no avail. The office said that it is not covered and that the part would be in the neighborhood of 350.00 $ and probably the installation around $160.00. I am still in shock. We paid around $750.00 for the unit. The technician said that it is one of the worst machines he has ever worked on. I am now talking with Home Depot to see if they can get some compensation on the unit (speaking with the rep). Will I buy another Maytag (by the way) made by Whirlpool... I guess not.
I purchased a Maxima washer and dryer set, along with the pedestals. I had the set delivered to the new house the kids and I are moving into, but didnt use it for 2 weeks as we had not moved in yet. Guess what? I used the dryer 1 time and the drum stopped working. I called and got tech out. Motor is not working. They had to order a replacement, then back again to replace. Guess what? Less than a year later, same thing happened and another two visits from tech, motor was replaced. Get the pattern? And now, less than 2 years after purchasing and another two visits, motor drive and control board were ordered. They have not been installed yet. I have sent emails to Maytag and on the second one, they actually called me. The lady didnt think there was anything wrong with the fact that it broke after the FIRST use. Her reply to me was, But we fixed it... At this point, 2 years and 6 tech visits, three new motors and a control board, not to mention my time taking off from work and being held hostage waiting for the tech, they could have replaced it and saved themselves some money. They have lost all credibility. I am about to try regular mail to a supervisor. Wish me luck.
I bought a top end Maytag refrigerator with the freezer in the bottom drawer. Spending the extra buck was something that I thought was worth it, being a Maytag. Fifteen yrs go by and it stops completely. It cost me 200 bucks for a service technician to tell me that the compressor or it has a leak. Its not worth repairing. With todays cience and technology, you would think that they can make a refrigerator last for 25 yrs or more, like the old ones. We went to the moon 44 yrs ago. Why cant they make them to last? I think that the corporations figured they can make more money making an inferior product that needs to be replaced every 10-15 yrs. I will never by a Maytag again.
My Maytag refrigerator, model number mff2557heb, serial number 10375839gv, was purchased in 5/2005. Two weeks ago, this refrigerator stopped working. I called the Maytag technician and then right away came to my house and find out it is the compressor that needs to be replaced. He told me to search if it is under warranty. I searched in the internet Maytag compressor warranty and I found it and then called the Maytag representative. I told them I have found in their website that compressor of this Maytag is covered for 10 years but labor is not included. Then they asked me to fax it. I faxed the copy on 6/20 and they responded on 6/22. He said they received the copy and he said, Yes, it is covered for 10 years but you will shoulder the labor. So to make the story short, this Maytag representative scheduled Friday, 6/29 for the Maytag technician to fix my refrigerator. My husband did not go to work yesterday, 6/29, Friday, so he will be home for this Maytag tech. Maytag tech came at about 2pm yesterday and when he confirmed that it is the compressor that is the problem, he asked for the warranty paper. And when my husband present the proof, the copy of their warranty coverage that came from the Maytag website, he refused to work with my refrigerator because he said the one in the internet is not valid. It is really upsetting because I faxed the copy of it to them on 6/20/12 and they honored it. Thats why they arranged the technician to come to my house and then my husband did not work for them to work with our refrigerator and then asking me $79 for just saying that it is not covered by the warranty. I even gave them the model number and the serial number of the refrigerator so they can verify if it is covered. He said yes 10 years warranty on the compressor. In fact, two employees that I have spoken to both agreed that it is 10 years coverage except for the supervisor named Rachel. Her employees agreed to 10 years based on the paper that I have faxed them and it came from their website and they dont want to honor it after they sent the technician to my house. Thank you so much for your time and for reading about my grievances against Maytag employees.
I purchased a Maytag Centennial MVWC360AW washing machine on July 11, 2013 at The Home Depot. I assumed that I was getting a good product based on my Moms old Maytag washer. This machine is the farthest thing from quality that I have ever experienced. My Mom would roll over in her grave if she knew how CHEAP Whirlpool has built---what is supposed to be a---Maytag! The machine worked fairly well, at first. Even though I didnt like the low water arrangement. I like clothes to be fully immersed in water! That went on for 2 years and 5 months, until NOW the led light goes to Rinse, but it wont agitate. Then the led light goes toSpin, but it wont spin! I called a local appliance repairman and he told me that the control is bad. They cost about $250.00. Its not worth repairing!! So, Im stuck with this piece of junk! Shame on Maytag/Whirlpool for building a PIECE OF JUNK!
We bought our front load washer and dryer about 5 years ago and have had no problems with either. We also purchased a Maytag French door refrigerator 2 months ago to replace our Sears Elite brand when its compressor went out after 27 months (Ill never buy another Sears appliance).
I bought a new top loader Maytag washer and dryer on 1/1/16. My first experience with the washer was as many in has stated - It Doesnt Clean, the clothes, also I have trouble with the fact that is there is a string loose, it become worst. Why did they improve a product that did not need improving. They just made it worst. It is totally **. Im stuck with it as I cannot afford another washer. The dryer work fine.
We were delighted with our new Maytag refrigerator, model #MBF2258XEB, until the compressor died less than a year after we bought it. Home Depot, where we purchased it, directed us to the A&E Company for service. Two weeks later, we are still without refrigeration; Maytag refuses to replace it and even refused to overnight the new compressor. We thought Maytag set an industry standard for excellence. Don’t buy this product if you want a reliable refrigerator from a company that stands behind its products.
I paid a lot of money for this washer. It was recommended by a service guy from Sears. It is only 3 years old. I dont think it cleans well at all. Energy efficiency? Not seen on this machine at all. It takes at least an hour for a cycle. It is super loud on the spin cycle. Now it is leaking and has that stagnant odor that front loaders get. Really! Waste of money. Will never buy a Maytag again.
Dishwasher Control Panel MDB7749AWM2 - Purchased unit on 11/22/2011. June of 2014 my start button stopped working, and after searching online I guess I consider myself lucky. Spent 38 minutes on Maytag consumer service site speaking to a rep who walked me thru a reset that did not help and then explained that my machine was no longer under warranty and $149 for the service call and the cost of the part assuming it was a control panel would total over $250 on a machine I spent $500 on. I spoke to a supervisor who was only willing to sell me a control panel at 50% off and do it yourself, and while they claim there are no consumer issues with this part, they stated that the warranty on the part is only 90 days. I told them this was the last Maytag/Whirlpool/KitchenAid appliance I would purchase and they did not seem to care so I will be moving on to another dishwasher since I will not invest $250 in a fix of an item that they will only stand by for 90 days!
Bought top of line Maytag dryer and washer in 2011. Immediately had problems with dryer. Dryer resets timer itself to outrageous times. Clothes so dry they could have been parchment. This has continued with multiple service calls and electronics replaced. Still continuing but they will not act lemon law. I have extended warranties but get runaround everyone including Sears where I bought it pointing to each other. Tech came out today and said problem was the way the dryer is. No way to change it. I guess that is nature of the beast. I will never buy Maytag or from Sears again.
I purchased a Maytag dryer #MEDB400VQ for $715.48 along with a 5-year warranty for $119.99 on March 30/2012. Since then, the dryer has broken six times. Our warranty stated that after it breaks 3 times, we would get a new dryer. All claims for a new dryer have been denied. The dryer is still broken, going on 10 days, only to find out that parts needed are on back order for two more weeks. This is unacceptable! I will never ever buy a Maytag again and will tell all family and friends my story so they do not purchase a Maytag and go through the hell that Maytag has put my family of five through!
We purchased the Bravos X washing machine on Feb. 9, 2012. I had a Maytag for 30 years before this one and did not have any problems. My model # is MVWX700X. I have given it sufficient time to get used to it. I have tried all cycles for my whites and am not satisfied. I use Clorox in the receptacle and I have only used Tide HE. I spot treat all of our underwear, which is changed every day, and it always comes out unacceptable. I am so disappointed since I was so fond of my old one and only thought I wanted another Maytag. At this point, I would never recommend this machine.
Front load washer unit does not respond to control inputs. I have called Maytag service and support. One can find a repair or maintenance manual. Im in a smaller market so there is limited service. Maytag service and online support is terrible. Maytag stores are fronts for independent service companies. Its probably okay, but misleading. Everyone wants to order the main controller board. It would be good to have a maintenance manual.
After only about a year or so - and it is out of warranty - the clothes are not clean - there are white type of scum marks left on clothes and especially dark clothes. This is even after I use the recommended detergent and less than normal and do a double rinse. Have to wash clothes again with no detergent with a double rinse again. Just so annoying. Would never buy Maytag again.
Just got a Bravos Maytag commercial washer. Washed two throw blankets and the washer has a see-through window on top, and I could see that the blankets didnt move on top. How are clothes supposed to get clean if they dont move? It also took an hour and a half for one load. What you are saving on water you are wasting on electricity. I personally dont like them for those reasons. I appreciate the company in my town (little known), they let me return and get the old agitator type with NO sensors. Just love the agitator, might wear on clothes a little more but at least I know theyre clean!
I purchased the subject Maytag washer (MHWE201YW-3.5 CU FT WHT FRNT LD WSHR) from Home Depot in December of 2012. I got exactly 1 year of use and then the washer stopped working. I called the Home Depot repair person who came and repaired the unit. The repair lasted two weeks and the washer stopped working again. Because the unit was no longer under its 1-yr warranty the Home Depot repair person was not available for repair. Another independent Maytag repair person came and evaluated to problem. He said the computer which is located on the motor was no good and to the tune of over $400.00 (parts and labor) a new motor was purchased and installed. It lasted two months and it quit working again. After several months I was finally able to contact the original Home Depot repair person for one visit. He said he would check the code message and get back to me. I never heard from him again. I have been taking my laundry to the laundromat ever since and it is getting expensive. I dont want to spend another $400 on this machine as it will only break again. What do you recommend?
We have a Maytag Dishwasher Model MDBTT60AWB purchased from Lowes about 8 or 9 years ago. This model was included in the huge 2010 recall of 1.7 million units due to the possibility of heater-unit fires. For the last couple of years, its had a problem staying on the selected cycle: After being started on normal wash, it reverted to rinse only after a few seconds, but eventually quit responded to the selection of other cycles altogether. Removing the back from the door to expose the innards revealed the ribbon cable that connects the circuit-board head to the control panel had worked loose. Reattaching it provides a temporary fix, but it eventually works loose again. We suppose the screw holding the back to the door will strip sooner or later, but by then well probably be so fed-up with fixing it that buying a new (non-Maytag) one wont seem like a bad option.
Very Poor Quality from Maytag Although (Dishwasher, model MDB8959AWS) - I knew Maytag always had a reputation of selling quality products I have never purchased a Maytag appliance because they usually cost more than other brands, so this is my 1st Maytag product. After ~25 months (after all warranties have expired), the unit stops working. The lights seem to have a mind of their own. I removed power from the unit for 1/2 hour attempting to re-boot the computer but the condition did not change. After researching the issue online, I found that Maytag has a two big problems: 1) Defective dishwashers, 2) Bad or no customer service.I am an engineer and this type of a problem (it happens from time to time) MUST be acknowledged and the customer made whole or the reputation of the company is destroyed and future sales will (and should) diminish to the point that the company may(?) go away for ever. I know products are not designed to last a lifetime like they were in the 60s & 70s but 3.3 years for a $650.00 appliance is way out of line. The dishwasher we replaced was ~18 years old, and we only replaced it because my wife wanted a more modern look.
Maytag washer mvwc565fw: You have heard about how noisy they are & dont fill up enough water unless you set it on deep water wash. I cant get the right water temp. Its cold, cold warm. No hot at all. Sorry I ever bought the piece of junk. Only have had it a month too. The last washer I had it at least lasted 4 years. Wouldnt recommend it to my worst enemy.
I have only had this Maytag dishwasher for 2 years. My control panel has gone crazy! The child lock is blinking and I never touched it. I have tried to clear it by touching the heated dry button for 3 seconds, every once in a while it will clear. It eventually will start blinking again on child lock. I did research and have found out that Im not the only one that is having this problem. I now have to get it fixed.
Maytag Dishwasher control panel is not working again! We have owned dishwasher for less than two years but needed repair twice. This time the warranty has expired. We will not have it repaired again. Its too expensive! We will never go with Maytag again.
The ice maker in my Maytag French door refrigerator quit working 11 months after purchase. It was replaced under warranty, but again quit working 12 months later. That one was replaced at my cost, and lasted another year. It was again replaced at my expense and that lasted two years. I am now back to the dark ages of filling ice cube trays. I have been reading reviews, and find I am not the only one who has had problems. My letter to customer service was responded with a sorry about your luck letter. I would never purchase another Maytag appliance.
Washer knots clothes into unmanageable tangle. Poor rinse leaves soap scum unless rinse extra, thus not conserving water as appliance is supposed to do. Load easily becomes unbalanced and unable to restart machine if paused to rebalance load. Will never buy another Maytag washer or dryer.
Like many I have never wasted my time writing a review, this time I have had it. Purchased all new appliances from Maytag, biggest mistake I have made in the last 10 years. Front loading washer is the main culprit. Doesnt clean clothes, have had to replace the rubber boot on the inside twice now, machine is only 3 years old. Maytag basically treats you like youre stupid, resend instructions like that will fix their broken P.O.S machine. I will never buy another Maytag and will be sure to let everyone know what a piece of garbage, from machine to company! Sad that the overall reviews on my machine are 1.3/5 stars on Maytags own website. Oddly, I cannot write any review on their site, Maytag must have realized what a POS theyve been selling and now block reviews. Im thinking that we should get enough owners together and file a class action lawsuit, maybe that would change their tune??? Never BUY MAYTAG, PLEASE keep in mind THEY are UNDER AN UMBRELLA with WHIRLPOOL and MANY OTHER MAJOR PLAYERS... Do not let them scam you the way they did me! If you work hard for your money spend it on a more reputable brand that will not try to stick it to you because they build junk!
I purchased the Neptune washer and dryer from Home Depot in Covina, California. I am very upset that I cannot get my clothes to smell clean! I have tried every cleaner possible to no avail! What do I do? I cannot buy new ones; theyre not that old. Each is a frontload washer and dryer. Now what!
We like the refrigerator and we have had it several years. But the thing the top freezer conceals much of the top rack of refrigerator. We must duck and almost kneel to get to food inside. Next fridge will have drawers and doors that open on both sides.
Maytag 2000 series front load washer - f you are looking for a front load washer DO NOT buy a Maytag! I purchased a new front load washer dryer set late 2013 and have regretted to washer ever since. Continual electrical problems, door gasket needed replaced almost immediately AND the worst part is that it has ruined over $1000 worth of clothing due to it trapping cloth between the drum and door and wearing holes in them. No matter how I load the clothes or sort them it continues. I have contacted Maytag and was told I have no recourse as the warranty is over. I was very disappointed because I have had Maytag products in the past and had no problems. Please, think twice before buying this washer! It will cost much more than just the ticket price!!!
I think it would be nice to state on the box of dishwasher that customer may need a water connecting fitting and hose for their new dishwasher. Yes, I was asked if I needed anything else and I replied I dont think so! Well when I got home, I did need the water supply sweep 90 degree elbow. Or tell sales people to inform there are parts missing. I had to drive back to Huntsville, AL from Hazel Green. Not life or death, just saying! I do like Maytag products. The dishwasher I replaced was17 years old and we had good service! It’s just starting sounding like a rocket motor. Time to upgrade, I thought. Well my wife really thought so! ;)
My fiance bought this dishwasher 5 years ago but has never been able to use it due to the fact he is disabled and unable to open the door. When I moved in 4 months ago, I began using it regularly 2-3 times a week. Yesterday, I loaded it and when I hit the start button, it did nothing. The lights come on but the start button doesnt seem to be working. I have torn it apart twice and after looking all over the internet have determined that the control panel is bad. We live on a very fixed income and fixing something like this will take a large part of our budget. I am shocked that something so expensive can only last a few months then stop with no warning. We will be calling and adding our names to the list for the class action lawsuit here in California.
Purchased a Maytag refrigerator in July 2011. The compressor failed May of 2013. After many phone calls to Maytag they replaced the parts (compressor) - my cost for labor (aprox $300.00). 30 days later, the service company had to repair a leak and recharge the system. March of 2015 the compressor failed again. Have spoken to Maytag (case # **) - they will provide no help what so ever. I was told I should have purchased an extended warranty.
After 1 year and a month, the dishwasher would not work. When the Maytag repairman came, he told me that this was the 3rd one this month that had the same problem (the control panel). The cost to replace, it would be about $275. However, since I know of 3 that have broken, why would I replace it? I live alone and maybe have used the dishwasher once a week. There should be a recall on this machine. I called to see if there was a recall and was told Im sorry. I would advise anyone purchasing a dishwasher to avoid Maytag or any dishwasher made by them.
I Hate this machine. It does an inferior job and I wish I never bought it. Our Bravos XL washer was purchased in spring. It left white residue constantly on my clothes. Even WORSE, the machine wrinkled the permanent press so the clothes had to be ironed before wearing. (I rarely had this with my last washer). I used the machine settings correctly and I called the company and basically...was told, Youre out of luck. I hoped that it would improve but No Way! Dont purchase this machine, dont waste your $$$.
On December 22, 2013 I purchased a Maytag front loading washer Model # MHWEE201YW00 from The Home Depot. On July 28 the bearing failed and greased my clothes and rendered the washer unusable. On August 1st I contacted the Maytag Customer Service Line; the wait for contact was approximately 20 minutes, not a very good answer time and unfortunately the best I would receive during this process. Despite the wait, I received good response and had a service call set up for Wednesday August 6th.On Wednesday August 6th, a service technician from Quaker City Appliances took a look at our washer and determined that the bearings had failed and that the entire drum assembly would need to be replaced. He stated that anytime the bearings fail this soon, it typically means that the bearings weren’t pressed properly or the drum wasn’t tightened enough and that he would order the parts as soon as he got back to the office.On Friday August 8th, a representative from Quaker City Appliances called and notified us that the part was no longer available and instructed my wife to call Whirlpool Customer Service and give them this number **, to coordinate a replacement washer. I called later that afternoon and spent over an hour waiting and was transferred between departments. The first representative was very cordial and professional; the second who I believe was from the Tech-line was anything but. In my career I have held responsibility for customer service and while there are many golden rules, one of the most important was never to tell the customer “I can’t”, well Cheyenne (I believe that was her name) couldn’t help me with anything and clearly told me so. She explained that my problem was referred to the Trade Partners and I needed to call back to Quaker City Appliances on Monday.On Monday August 11th, I called Quaker City Appliances, who promptly informed me that the matter was turned over to Whirlpool and I need to contact them as there was nothing else that could be done. Later that day I called back to customer service, again waiting between two representatives at least an hour. I was informed that my matter was with the Trade Partners and that I will need to wait one to two days for a phone call. A phone call that never came…..Yesterday August 14th, I contacted Whirlpool customer service, again waiting over twenty-five minutes for the first contact, and then was eventually handed over to the tech line and another wait. Eventually, I spoke to a very pleasant representative who gave me the Trade Partner number and transferred me, unfortunately I was disconnected. I called back and found out that the office closed at 5:00. Today I called the Trade Partner line (1-800-874-4698) at about 3:30 and after 40 minutes I have given up and decided to write this letter. All I want is a functioning washing machine.
The washer doesn’t have enough water to to get clothes clean. Even on deep water wash there’s is not enough water. It doesn’t get clothes clean, its very noisy. It takes a long time to was, even on short cycles. You can’t soak dirty clothes, it has a cycle for soak but it is not long enough. After about 3 months the lid licking doesn’t work and the progress lights remain on and never go off. This is the worst washer that I have ever owned. I just want to return it and get a different one!
I bought Washer and Dryer Pair new less than 2 years ago. Within 6 months of purchase, the bearing went - warranty. Then 1 week before one year old, bearing went again. I contacted Maytag. They told me it was my problem and I should have bought extended warranty. Lemon law should apply and I asked about appeal process and was told that there is no such thing. Now, the washer is needing a new pump and it is not even 2 years old!
I purchased the Bravos washer and dryer suite. Since I was a small child I had heard my parents and others alike say that Maytag always had superior products as this is the reason when I was fortunate enough to purchase a new set I chose a Maytag brand. We that was the past and the present products et washers /dryers as the worst ever. I have had my set less than 2 years and today had to go out and buy a used one again. I have had nothing but trouble with these 2 and will never buy their brand of anything again. From the amount of poor reviews it appears I am not alone. I tried several times to no avail to have someone from the company contact me as I was put on hold too many times!
My washing machine is 2 1/2 years old. It is not overused, just 2 people in the household. Maytag wanted to sell me a contract for $320, I declined. After research I see that this machine has many complaints against it. I bought Maytag because they never need repair. I would like Maytag to fix this machine without charge or recall the machine. From what I have read, these machines are defective. The electronics are failing at 2 to 3 years.
This Maytag bravo washing machine is the worst ever machine I have owned. I bought it new, and shortly after the 1 year warranty expired, I started having problems with it. I had a repairman come out. All he did was take out the trouble shooting guide, press a code, and wait. The machine told him that each function worked. Even though it did not work properly. He hid the trouble shooting guide inside the machine, so I cannot get to it. Now I have so many problems with this machine, that it takes me all day to do 1 load. This thing makes noises that I have never heard from a washing machine in my life. I would never buy another Maytag product, nor do I recommend anyone else to buy one.
Our Maytag Bravos Top loader with no agitator is headed to the junk pile after 1.5 years of BAD service. I honestly believe that whoever writes a good review on this machine is NOT an actual owner. Lets start with how it NEVER cleaned our clothes... The washer uses barely enough water to get the clothes wet. Soap remains in the clothes so the family is constantly itchy! If you add 3 additional rinse cycles, its still not nearly enough to get out the detergent and youre left asking yourself, What about the HIGH EFFICIENCY???? Next theres the issue of the water never being hot ENOUGH to kill bacteria (were back to the itchy thing). Its suppose to be an energy saver, but at what expense? Its not QUIET like promised (well maybe for the first few months). But upon opening the lid, you realize it was quiet because not a lot was happening to get the clothes clean. Now lets talk about the horrible smell... I dont know where its coming from... It occurs during the wash cycle and smells almost like a natural gas type odor. This is NOT because the washer wasnt cleaned once per month! Maybe its the bright orange RUST near the bleach dispenser or all along the inside rim of the lid... Remember its ONLY 1 and 1/2 years old. Before I get to the ISSUE that finally did this machine in... I have to mention the machines UNEVEN load response.. Brace yourself, it sounds like 1000 tribal drums... and if you dont readjust the 200 lb water logged load, it will just keep on filling up with water and draining indefinitely (so dont leave the house if youre washing jeans, blankets or sheets!). The FINALE of our machine is what I kind of always suspected it would be... the lid lock!!!! One day it stopped in the middle of a cycle and the door remained locked... After unplugging and retrying, the door unlocked, the buttons all worked, but the machine will not fill up with water or start a cycle. To be honest... I am so GRATEFUL! I get to buy a new machine and although Im pretty pissed that the machine died after just 1.5 years, we can finally have CLEAN clothes again, peaceful laundry days and get rid of the ITCHIES!!!! Bye bye FOREVER Maytag!!!!!!
I purchased my Maytag double oven (MEW6627DDB) in November 2008. In January 2013, with a setting on 375, it heated to 440 in 15 minutes. The repairman said $650 because it needs a new control panel and 2 new sensors, one for each oven. I contacted Maytag as I felt this oven should not have gone out in 4 years. I spoke with Ebony and then a supervisor, Vana. Basically, I was told that since I didnt purchase an extended warranty, there was nothing they could do. While I have a freezer 40 years old and still going strong, I realize that appliances manufactured many years ago were much more reliable. I feel that Maytag should stand behind their products and should have offered to send me replacement parts. I know I would have had to pay labor for installation. Their answer was I should have purchased the extended warranty. However, one should not have to purchase extended warranties for products. I had every confidence in Maytag. Why else would I have purchased my first Maytag product? I should have stuck with Whirlpool, which I was recently told, now owns Maytag. Maytag customer service personnel were extremely unhelpful. I wonder how many Maytag employees purchase extended warranties for their appliances or if theyre smart enough not to buy Maytag.
In 2016 I purchased a matching Maytag washer and dryer. The reason why I purchased it because I was in a house and I no longer had a washer and dryer and I refuse to go to a laundry mat at the city to go to Nebraska Furniture Mart and it was a number of different washer and dryer combinations available. I had previously own a Samsung matching washer and dryer and it worked fine, my Maytag has dame of the same features and works great.
Bought a new Bravo washer and gas dryer; Dryer model mgdb980bg. Bought it September 2013. I have had nothing but problems. The dryer would run for 10 minutes then shut off saying check lint trap. Then once it started going again, it close were even damp. It wouldnt sense so it wouldnt start. Finally it got to the point where I couldnt get my dryer working so I phone repair place. The guy came out and set the temperature. Gauges or sensors were off by over 20 degrees as well our entire starter motor was shot. That was over a month ago and we are still waiting for a part that is apparently back ordered. I call today and they said its a faulty dryer and it could take anywhere from a week to two months to get the part. I am requesting a new dryer.
My Maytag model MDB7749AWWI was purchased from Home Depot on March 10, 2011. On July 12, 2012, my dishwasher would not start. I had out of town guests and then the repair person was out of town, so I did not get anyone out to look at it until July 31. He stated that we had bad controls. The parts would be approximately $420.61. He could not get any parts because everyone was out of this part. Does that mean that all the dishwashers of this model number are broken? Is there a recall? This is unreal. When I was asked if I wanted extended warranty, I said no. If I needed an extended warranty, the equipment must be junk. Well, I needed the extended warranty. It is junk! I will never, never, never purchase another Maytag appliance as long as I live!
Maytag dishwasher from Home Depot, model MDB7749SBM1. Bought it last May from Home Depot - in a little more than one year it has already needed 2 repairs to the control panel. We are having a lot of problems finding someone to come and repair it. We want our money back. This is a piece of junk!
I have been using washing machines for 50 years. This is by far the worse piece of engineering I have ever used! On deep water wash, I would expect my clothes to be covered by water. I actually have to add by hand, four buckets of water and even then the clothes just float on top. The agitator NEVER pulls the clothes down to the bottom of the tub, they just move back and forth. The clothing that sits on top of the water, never gets totally submerged and is still on the top of the pile when the wash cycle is done. I will NEVER buy any MAYTAG product again. Lowes wont help me. I want to sell it, but in all good conscience, I cannot unload this on another person. I cant even feel good about donating it as it does not work...It is Junk!!!! Shame on Maytag for selling a scam. If there was any integrity in this company, someone would contact me and give me a better model.
This set of Maytag washer/dryer are nearly nineteen years old now and are still workhorses! They keep getting the job done time and time again! Absolutely no complaints. Absolutely and completely amazing!
We purchased a Maytag Gemini with serial number D40941338 and model number MGR6875AD826. It has been a complete disaster. The control panel keeps breaking down, and its now going to be replaced for the 6th time. I have asked for a new stove when I called the Maytag Extended Warranty Department, and they will not replace this defective product. Please help me.
Had our house built in 2009 and the builder carry Maytag Appliances. After 3 years every single appliances start giving us problems. First the refrigerator not getting cold, got it fixed. Then the dishwasher panel, then the built-in microwave, then washing machine. Just the other day the refrigerator broke down again and I was told the compressor was bad. Really? Whats going with this company? All the appliances from this maker dont have longevity. I have 20 year older refrigerator from GE and its still working. Please do not buy this garbage... Its a waste of your hard-earned money.
Purchased the Maytag Bravos washer and dryer at Home Depot. Previously had a Maytag set that was 25 plus years old that still ran well but was rusting out due flooding. Figured Maytag had great products. Have had mine for 4 years now and had nothing but trouble. Paid countless service calls, mainly on washer, will work for a short while and then stop again. Cant put more than 4 towels, or 3 pairs of pants or basically anything or the codes start popping up. I am so angry that a product I paid a lot of money for is such a piece of crap. Maytag Company has been no help and I see with all the complaints on this site I am not the only one who feels this way. A class action suit would be great!
I inherited the Maytag Bravo washing machine when I got married... should have stuck with my LG! The Bravo does not clean clothes properly, I have to wash fewer items in each wash and wash them on the power cycle! Wasting time, water, and electricity! Will be purchasing a different brand!
This review is pretty simple, if you have kids, do not buy this washer! I just went to the local wholesale guy after almost 8 months of using this POS, and spent $200 on a older agitator machine, after the first load my 7 year old close came clean of dirt! There is literally no water and the motion of the drum, it is almost impossible for this machine to clean clothes. I really am surprised that no one has started a class action. And to anyone saying the are hog farmers and work outside and get dirty? I would love to see it first hand. I am going to post on YouTube and show what this machine really does. Think about this before you buy, We all get hooked on how big it is, thinking you can do 4 loads at once, but trust me the low water thing is real! How do you clean clothes with no water! You will regret this purchase. And I am a Maytager for life! So disappointing.
In 2003, I purchased a brand new Maytag washer and dryer set, I chose Maytag because of their reputation. Within the first 6 months, I had a bearing go bad on it and that had to be fixed. It has become noisier and noisier throughout the years and now it is leaking all over the floor when I do a load. I am single, I live alone, I do laundry very seldom and do not do large loads. I am so disappointed with Maytag. When the repairman came out initially to fix it, he said that the brand he fixes most often is Maytag. Expensive lesson learned, Ill never buy any type of Maytag product again.
Back a couple years ago, Dec. 29, 1983, I purchased a Maytag washer, model A209, and a Maytag Dryer, model DG110. Im still using them daily. The washer has given NO problems, other than the brake has taken to squealing. This causes nothing more than a notice that the load is done, so no repair is necessary. The dryer has proven more problematic, as I have had to replace the ignitor three times, the blower fan twice, and the motor (and belt) once. I still think I have gotten my moneys worth.
Just after a year the bottom freezer began to build up frost. I had to thaw it every day. A repairman changed part and ran well for about 5 months when it started to frost up again. Again, I had to call a repairman in. $500.00 later, my fridge is working again. I am done with Maytag appliances. Never again!
I purchased a 5 Maytag appliances in the last year. Stupidest thing I have ever done. The clothes washer being the worst. Front Load, model # MHW3505FW1. Last night I threw 5 small, lighter weight things in the washer on normal cycle, med temp, max extract... like usual. An hour and thirty-eight minutes later (normal cycle time), I opened it to find most things never even got wet. One scarf was still folded in fourth - the way I put it in! I called service even though I know there is nothing wrong with the washer, other than being so poorly designed, it cant get clothes wet with a damn tub and a hose. After I told her the problem, she puts me on hold, comes back to tell me she researched this everywhere and she found that this is a symptom of a NEW washer! Its SOO efficient that you cant even tell it was wet! Bull. Most of the items were brand new and you could see the original creases and smell the new smell. They CLEARLY were never wet. They wanted to set up an appointment for servicing, so now I have to be here for them to tell me nothing its not broken. I will never buy another Maytag again.
My Maytag Front Load Washer Model MHWE200XW purchased from Sears had a malfunctioning spin cycle. The authorized Maytag repairman from Landers, with support from a Maytag technician by phone, did not know how to repair it. The machine had light use over the past 15 months, and hence was not covered under warranty. So I am out $650 for the machine and $200 for the repair that resulted in continued and even worse malfunctioning. Unfortunately for me, the tests did not show any errors and the machine did not state any error. It just would not spin and then would not allow the door to open. It is a lemon and I do not recommend its purchase.
Ice builds bottom of freezer then leaks onto floor. Should be a recall.
Bought new Maytag French Door with cooling drawer refrigerator in July, & have had nothing but problems with both product & customer service since. Have already had 2 service calls for the SAME problem. The in-door ice maker/dispenser is a horrendous mess. Place a container below the opening to get ice cubes & ice is sprayed in chunks all over the floor & around the kitchen. To get ice, you have to put the container in direct contact with the opening, & then place a towel over the entire in-door unit to keep ice chunks from spraying all over the floor. The unit has a small flap-door in the ice maker, which must open & close automatically when getting ice, but the flap failed to close, so the ice in the ice maker was melting & the water running into the refrigerator unit & onto the floor. Called warranty repair & they came out & said they fixed the door-flap, but they did not. Ice was still melting & the freezer unit would not even keep ice cream & pastry items frozen solid. Called repair a 2nd time during the first 4 months of ownership, & they came out & replaced the motor to the small door-flap in the in-door ice/water unit. When asked why the freezer would not keep ice cream & pastry items frozen solid, the repairman stated (quote): Freezers dont keep ice cream frozen solid because it has so much sugar in it, its like alcohol. Had no excuse about the pastry issue however. We replaced a 12-year-old Jenn-Air with this piece of junk, but at least the Jenn-Air kept ice & ice cream frozen solid, & the ice maker did not leak & spray ice around the kitchen. Jenn-Air must know something about freezing sugary ice cream, that Maytag/Whirlpool do not understand. Then today we got a notice that Whirlpool had denied payment for the 1st repair visit, even though the unit was only 2 months old then. As such, we expect them to deny payment for this 2nd visit, even though the unit is now only 4 months old. Bad product & sloppy customer service, from a company with ZERO consumer support.
Less than 2 yrs old and starts giving UL error on spin cycle. I try replacing the springs. No relief. Notice dark brown fluid under dryer. Thing sound like a plane taking off. A little more research and Im thinking its the bearings. Looks like an expensive repair, now I have to decide whether to cut my losses. Seriously? The reviews on here are just horrible, not like this was an dl hell machine.
The dishes need to be washed off to be sure they will be clean. It holds a lot of dishes. You can put it on a short wash or long one. Leaves water on base of glasses sometimes. Holds moisture. Heavy wash, normal wash, light wash, rinse only, auto clean, delay 1-9, heated dry, sanitize, tough scrub, extra rinse. Regular size 24. Beige color. Electronic buttons. Maytag Quiet Series 200: I do not like the racks for putting dishes in. Otherwise it holds a lot. It does not clean dishes if you do not rinse them off first. If you run the dishwasher immediately after putting dishes in it will clean them off. Sometimes it leaves water standing. Even with what I have said I really like this dishwasher. We have had the dishwasher a long time. We use it at least 2 times a week.
My husband bought me a Maytag washer as a surprise gift. I was so excited to get a Maytag. I will never purchase a Maytag again. I am so tired of washing, rewashing and rerinsing my clothes and still not getting the soap out. I have used every different kind of detergent and used with and without fabric softener. I have also tried cold, warm and hot water. I would rather use more water and get the soap out instead of using more electricity to keep rewashing my clothes and then in the end having to take a wet cloth to get the soap out. Never had to do this with any other washer I owned. Very disappointed as I always thought Maytag was the best.
I purchased Maytag washer/dryer set in Feb 2021. In June the washer broke. It took 2 weeks to get repair person to look at it. During the appt no faulty product was identified so they dont know what to replace. No parts were available. A follow-up appt was set for 1 month later. No parts are available to make the repair so a follow-up appt would be futile. . The only communications other than No Parts is that they want me to purchased an extended warranty. I will never purchase another Maytag product or recommend them to anyone. Meanwhile my warranty continues to time-out and they dont have any parts or idea when they will be available. Im not sure how a company can sell products that they do not have some level of support for those products. Beware of purchasing Maytag Products.
Bravo XL - I purchased this dryer in June 2012. In October, the first thermostat was replaced, again in February 2013 and two within a week from March 8th and March 12th. I was told it was my vent. However, the appliance continually showed venting good. I was told to have it cleaned. I did and it is documented that there was great air flow before and after and only a handful of lint collected. I have spoken with Whirlpool and no one will have the integrity or courage to say it may be a faulty unit. I will never purchase another Whirlpool product. I had spent nearly $5,000.00 in Whirlpool appliances in June of 2012. I feel they will cover any issues until the warranty is completed, and then the problems are mine and at my expense.
My 2.5 year old hood range microwave stopped heating. I called repair guy, he charged $115.00 for barely a half hour and said he tightened a part and it should be fine OR the part would need to be replaced. Guess what!... That night microwave is still not heating anything. Dinos Appliance Repair is responsible to repair but Maytag doesnt stand behind its product. How do I get my money back when a repair doesnt repair anything? I wont buy Maytag again or GE.
Bought Maytag dishwasher model number MDB894995BB3 serial # F41103073. About 2 months out of warranty the control panel went bad. Contacted Maytag. After quite some time they agreed to pay for parts. After some more conversation they also agreed to pay service and labor. This was on the first day of August and Maytag scheduled a repairman for the sixth of August. When he arrived spent five minutes and said he had to order parts. The control panel I had already told them was bad. Now here I sit waiting for part to arrive. No more Maytag or Whirlpool for me.
This is the absolutely worse washer I have ever owned! My clothes actually come out dirtier after they are washed. It leaves white stains on clothes that I have to scrub out by hand. Maytag you should be ashamed of yourselves for coming out with a washer like this. It takes me 2 or 3 times to wash clothes and I have to use the power wash, extra rinse, and maximum clean setting to even come close to cleaning. It is cheaper to take my clothes to the dry cleaner now than use the washer. I called Maytag numerous times, and they said that they will charge for a service call unless there is actually a mechanical issues. They will not honor repairing the machine if it does not wash clean. I will definitely NOT recommend this washer.
I have a Maytag Bravos washer and on almost every other load, the dark clothes (mainly slacks) come out with white splotches on them and then I have to re-wash the pants and the splotches go away. What could be causing this? Im tired of washing clothes more than once. Its incredibly wasteful and bad for our environment. Thank you.
I have a Maytag washing machine (MDBTT53AWW1). The total cost is $524 for machine plus installation. And the cost of yearly repair on this machine is $300.I purchased this machine a year and 10 months ago in January 2010. A few months ago, the control panel started to only light up partially but the washing machine continued to run. A few days ago, when i tried to turn on the machine, it would not work--the control panel was no longer lighting up. I called a repair man recommended by Lowes, and after explaining the problem over the phone, we scheduled a time for him to come (ten days later was his first available opening!).Ten days later with a broken washing machine and doing all the washing by hand, the repair man came late. When I made the appointment, I was told he would come anytime from 8 to 11 a.m., and of course, he did not show up until almost 1:00 pm. When he finally arrived, all he did was look at the model and determined instantly that the reason our control panel was no longer working was due to a faulty design. This dishwasher allows the steam to escape through a small vent placed to the left of the control panel. The steam inevitably causes a short circuit, meaning that this will be a reoccurring problem every year.He did not dismantle anything and was in my home for no more than 5 minutes. I was told the cost of a new control panel would be $141 plus his labor fee of $137. So all in all, if you purchase a Maytag appliance, the initial cost is irrelevant. If you purchase a Maytag appliance, you will spend almost $300 yearly to maintain it--basically the cost of a brand-new washing machine.Something needs to be done; this is unacceptable. The least Maytag could do is provide all of us, fools who believed in their product and thought that they were of quality, with a free10-year warranty for this faulty machine which is pre-determined to break down every year as a result of their poor design planning.Cost aside, what kind of world are we living in that major appliances are made to last just one year and then are to be thrown in the dump? There is no way I will pay $300 for the next ten years to maintain a product that is made to break. That is wasteful and disastrous for the environment. Shame on you, Maytag. You will be filling landfills around the country with your terrible products, and the world will be a worse place for it.
Washer sounds like gearing is broken, is noisy during operation, various combinations of options dont work, appearance of only one agitation cycle combination on washer, just many settings but all with the same response; dryer does not timely dry clothes, all settings default to the same palpable heat temperature; clothes take much longer to dry in new dryer than they did in old Maytag. Newer Maytag set appears to be secondhand garbage sold as new by Menards. Company unresponsive to complaints.
In 2011, we purchased this Maytag Centennial MVWC200XW1 washer. It will not complete the cycle when it goes into rinse and spin, will not empty water and once the cycle starts, it sounds like someone is inside with a hammer banging on the basket. Clothes come out with a powder residue on them and several pieces have had holes. Called Maytag and was told there was no service available in our area. I will never purchase another Maytag product. Used by two adults a couple of times a week, this machine should be trashed. I have to hand-wring our laundry as we cannot afford to replace at this point. My last washer was a GE and I had it for over 20 years, we replaced it because we moved into a new home thinking Maytag was the best out there. I checked for a recall because there are so many complaints on other sites but found none. We purchased from Home Depot and of course, they are no help.
I am angry that Maytag puts out a washer that hasnt been through quality control. The computer panel is a piece of **, and is not worth $1.00. Do not buy this washer. Shame on Maytag.
I have had this washer for a few years now and it is the WORST machine ever. It never gets clothes fully clean as air gets trapped in some items so they stick out above the water. The drum only fills about 1/4 of the way no matter what you are washing. It is always unleveling and you have to constantly re-arrange bed sheets and larger items. I have to first soak larger items before the wash cycle. Nice HE machine. When I purchased this machine the sales person said you can wash 10 bath towels. I read the directions which said make small piles of clothes and I called and told her that after I had purchased the machine. Her reply was oh, I didnt know that. Obviously. This top loader without the agitator cleans great if you only throw in about 10 thong underwear at a time or two pair of jeans.
We moved into our first house just over two years ago and decided we needed to get a new refrigerator. We did a ton of research online, reading reviews, etc. We found a few not so great complaints regarding Maytag; however, we took our chances. (Note that we live in a house built in the 40s, so the fridge space is small and we needed a fridge size that is smaller than normal. We didnt have many options.) Well, a little less than 12 months later (yes, luckily right before the warranty expired) our ice dispenser stopped working properly. The mini-ice door would not close properly, resulting in a lot of frost in where the ice door was located. (There was so much we couldnt open the freezer door. It would get stuck.) So, we called out the repair guy and he said he had never seen this issue before and basically had to replace the whole flap and parts. Sweet. It was fixed and cost was covered! Well, about 5 months later, it happened again! Ah, they got it fixed yet again. Well, another six months later and after the warranty expired (lucky us), the fridge completely stopped cooling. (And it just happened to be Halloween, not a great day for a house issue.) So, we had to remove all our perishable food and place it in a cooler (which works hundred times better than Maytag products), and move all frozen food to a family members house 15 minutes away (luckily!). We were also super lucky we found a repair company that could come out at 5pm the next day, which happened to be a Friday! Awesome company (Conners Repair in Metro-Detroit). He concluded the defrost board was broken, meaning it was freezing and creating frost and then not defrosting, clogs the vents and not allowing circulation to occur. He was shocked when he found out we only had this fridge for 2 years and said this is something that normally happens in 20-year old fridges. I then decided to call Maytag and nicely requested a refund for the issue. I was told no due to the warranty expiring and also because we didnt use a Maytag repair company. I didnt want to wait a week as I thought this was something that needed immediate attention. I also am not sure why it matters who you get to fix your fridge. I have an invoice for proof of the issue and the repairman even said hed call to verify the issue. I don’t understand why I have to pay for something that was not properly produced, and not to mention the time out of my schedule to deal with Maytags issues. I now know not to buy any Maytag products due to the lack quality. I guess I learned the hard way.
Maytag bottom freezer / refrigerator: What a low-quality operation these guys are operating. We have a 5-year-old double door unit, which is not a cheap ticket item; and we thought that Maytag was from the days of old. The compressor failed along with ice makers and some high-use parts inside. I can understand the plastic lids and guides wearing out with heavy use, but not the compressor. I called Maytag and was directed to their proud Tennessee Service Location. It might as well be in China, where the real owners are located. She said, Oh well, we build quality units that are to last 12 years. However, they are man-made, and you cant count on that being a positive thing. What arrogance. I might get stuck with another brand from Asia. But it will never be a Maytag or any other in their family of products. The repairman is really busy these days.
I purchased a topload washer two years ago and the plastic lid has been replaced 4 times because it cracks at the hinges. It is obviously a manufacturers defect that Maytag refuses to admit. They come up with excuses blaming the consumer instead of their bad design.
Our Maytag French Door with freezer on Bottom MFF2258VEB quit on us after three and a half years. Called local authorized Maytag dealer. They sent out a repair man. He said the main control board was bad! After much discussion we told him to replace it. After part and labor $261.00 it is running for now. Then called Maytag to see if they could reimburse us for the part $161.00. NO DICE! I have a kitchen full of Maytag products and a washer-dryer set but will not BUY ANY MORE Maytag products. Pass the word to boycott all MAYTAG PRODUCTS!
Maytag wall oven Model# MEW7530AB01 - We ordered this oven from Home Depot on Aug. 28/13. It was delivered on Sept.7/13. After a self clean cycle, the oven failed on Sept. 24/13. It was repaired on Oct. 23/13. Parts come from U.S. Im in Canada. Part # W10545255. It hadnt cleaned completely so I used the self clean mode again on Oct. 24/13. Oven failed. Fixed again on Nov. 15/13. Same part. Tested self clean again. Oven failed. Repairman fixed a different part. Thermostat #4449751. Oven still not working, had to order the front fuse again. Part # W10545255. Fixed Nov.19/13. Failed again Nov. 19/13. After not having a working oven for so long, Maytag finally agreed to send a new one. It arrived Dec.5/13. Tried cleaning cycle just to make sure. Oven failed. Same part. Called Maytag, told them I just wanted my money back. They refused. They would only repair. I agreed to have a repairman from another company come out. I told Maytag what part it was. They sent the repairman out on Dec. 19/13 with the wrong part. I called Home Depot a second time. I had called them after I talked to Maytag. This time Home Depot said they would take back the oven once it was repaired and I could have a store credit towards another brand. The repairman fixed the oven on Jan.9/14. Home Depot picked up the oven and replaced it with a GE and I love it.The part failing is a fuse in the top of the oven right at the front. Both repairman noted that a lot of heat is in this area during a self clean. When two ovens are having the same problem, I come to the conclusion that it is a design flaw and should be recalled. I only talked to one person at Maytag who was polite on the phone. That was the woman that got me the new oven. Everyone else was rude and hostile. I was even asked why I would clean a new oven. My experience was not a pleasant one at all. I wont be buying any products made buy the Whirlpool Corp. again.
18 month old range did not shut off although it showed off on the cancel page. $800 down the toilet. Maytag had the guts to charge $100 to troubleshoot plus parts and labor. I will donate it to scrap metal. Company does not give a rats behind. DO NOT BUY MAYTAG.
Maytag Centennial washer - Bought this washer brand new and after the first 2 months started having issues. The washer took FOREVER to fill and to complete a basic load took literally an hour or more. Then within the next 7 months it stopped spinning out the final spin cycle. Spin light would flash as would lid lock but wouldn’t spin the water so I had to manually unplug the machine then plug in out cycle on drain and spin and that worked 50 percent of the time. Repairman came out and said could be a number of issues but he said honestly it would cost me a lot less to just go buy a new washer! This is INSANE! I grew up with the Maytag repairman commercials and thought Maytag was still top of the line but LEMME TELL YA, IT AINT! The Centennial is a total piece of crap so PLEASE don’t purchase this machine as I can promise you will NOT be satisfied! MAYTAG, STEP UP YOUR GAME BECAUSE YOU SUCK.
Dryer needed to be serviced within 2 months. Drum seal fell out. Service was no questions asked. Fixed promptly. Washer works fabulous. Gets clothes clean. Surprisingly quiet. You do need to keep up to the sensors on the dryer. Must be wiped with rubbing alcohol to keep performance.
Washing Machine MVWC6ESWW - The fourth time was October 12; I called. Shreka at Maytag said she would send someone out at no cost on October 15, between 12-5 pm. Justin called from AE at 5:05 pm stating he was on his way. He then asked for my receipts. We were moving and had packed many things. He said he would call and find out. He said they were out 7/2011, 9/2011 and again 9/2011 all for the same problem. I requested in September 2011 that this was a lemon and send me another. I was assured if the same problem occurs, it would be covered. Well Justin said it isnt covered anymore and it was due to being made overseas. The cost to fix it is around $350 to $400. The washer cost me $383.40, plus I bought the matching dryer of $403.39. This makes zero since. Please advise.
I purchased a Maytag commercial residential washer in late 2018, supposed to have a warranty for at least 5 years. We are in California and I was told that there was only one facility that could come two weeks later. I removed the front panel to have it ready for service tech, who on the first visit kept saying he did not know what the problem was, and left telling me he would order parts. After Christmas, I could not get in touch with service so again called Maytag. Service was supposed to come out on the 30th.After waiting almost 3 hours, he called to tell me he did not have the parts. Also, this repair tech treated me very bad since I removed the front panel which I thought I was being nice. He called me back on the 30th, said someone gave him a part, and came. All he did was remove control panel, lost the start button and told me it worked without checking it at all. He was rushing to another appointment so I tried to start it and it still had the original issue, which was slow agitator and a rubbing/grinding sound. Now, after he did something with control panel it had a clicking sound. I immediately called corporate and was told when he came back, which has now been over a month with no washer, that he would be with a senior technician.January 5th I waited all afternoon and he called and said he was not coming and that my whole washer would have to be rebuilt. He never replaced the parts on previous invoices I received, and I filed a complaint with the BBB. Now they are completely lying. Technician trying to say I had the control panel apart which is not true, and does not match up with the invoices I received. They are telling me my warranty is voided! Its been a month and a half. I was treated rudely from the beginning and now I am obviously being retaliated against. I have 3 kids, two with severe medical problems and have put so many hours into calling with all these issues.I had another service place come out and he removed the agitator and the transmission shaft/drive motor is rusted out, as well as the parts he said he replaced are worn and definitely not new. For this company to come back after all this time and say I did this, when I have the original invoice that clearly states otherwise is absolutely the worst service ever.I bought this machine thinking it would last, and now have to deal with all this. I have nerve damage and it is very difficult to take all the laundry for a family of 5 to do at laundromat. They refused to send someone else out, where they could easily have seen this repair tech never did what he said, and was unable to diagnose and fix the issue. Its appalling to me that this is how they treat customers. Laura ** at corporate is the one saying warranty is voided. The machine looks brand new as it has always been taken care of. They should be ashamed of themselves. Apparently, this is the standard a lot of times with people trying to get things serviced under a Manufacturer warranty!
Maytag washer leaves clothes more wrinkled after a wash than they were in before being cleaned. And these are not full laundry loads. Then using the Maytag dryer is a joke. Need to run double times or extended times on most of the settings to get them completely dry. When it comes to the wrinkle free setting... what a joke. Clothes might be close to dry but wrinkled. Have always had Maytag products since forever. Tried Samsung for the last set-----washer lasted 6 years and then needed a full overhaul. Cheaper to buy a new set. Went back to Maytag. MISTAKE. Samsung did a lot better job of washing and drying. Now stuck with Maytag until... when? Retired and dont have the funds to get new replacements. Just my opinion though.
Neither appliance (Neptune dryer and washer purchased in 2006) was worth the price paid. The dryer drum actually cracked and the washer repeatedly gets hung up on 3E. I called about the dryer and got an Oh, well response. “We dont know whats happened to that dryer.” What happened to both appliances is that they were used for their intended purpose. I do laundry for my husband and me. Is that too much for a Maytag? Customer service is equal to indifference. So much for Neptune. And thanks for standing behind your products. What is the life expectancy of a dryer drum anyway?
I bought a Maytag dishwasher in 2019 in Home Depot for my new home. The dishwasher stopped washing dishes after two years and 6 months. The price of the new machine was 700$ and I did not buy the extended warranty. The trouble is circulation pump, that cost to install the new one from local service would be about 350$ plus the new pump 150$. I consider quality is very poor if the new dishwasher works only two years and then it is better to buy a new item than fix the old one. Never never buy Maytag production.
In October 2017, I purchased a Maytag MVWB765FW0, thinking that it would live up to the Maytag reputation but I will NEVER buy Maytag again. This machine is more suitable to wash industrial canvas rather than clothing and bedding. All the laundry is twisted and mangled and ends up in a large tangled ball at the bottom of the tub. My clothing is being destroyed faster than I can replace it.
The engineers at Maytag saved a few pennies by only using one thermistor for temperature control. It is in the box. There is nothing monitoring the temperature in the freezer. If you put your fridge in the garage where the temp is 40 degrees, the motor will never come on, and your frozen foods will melt! In my new MRT118FFFZ01 unit, the temperature in the box varies by plus or minus 3 degrees F, but the freezer varies from minus1 1 to plus 25 degrees F. 36 degrees difference! Lousy design. Have had two service calls, and they both said that this was the way it was designed and there is no fix for it.
The bearings and motor went out in less than 3 years. The warranty good - the dealer I purchased from Siano Appliance gave me credit to purchase another Maytag washer - which I had to purchase an additional warranty for $320. The new Maytag is less than 5 months old - the motor has been replaced and waiting on a tech now to fix it. It would not come on. SO in warranties I have paid over $640 and am still having issues with the new washer. The first time I purchased a warranty for 10 year - when the machine was replaced I had to purchase another warranty for that machine - now if I have to replaced this one that will be an additional $320. IS this legal?
This set is a GREAT ONE! I love my HQ washer and dryer. The washer has so many settings to choose from for all different loads of clothes. It washes and spins everything great. My dryer is so nice! I can dry a load of whites: towels, washcloths, hand towels etc in record amount of time. I would highly recommend them both.
In March 2014 I purchased all my kitchen appliances from Home Depot. Everything was Whirlpool except the dishwasher, a Maytag. The floor in my kitchen is wood, and I noticed that the finish was coming up in the area around the dishwasher. I called an accredited service company and the technician said the appliance was not level and proceeded to do that. Next, tech #2 - dishwasher not level, fixed it - different company. Tech #3 - dishwasher not level, fixed it, said perhaps I did not load the appliance properly and water splashed out! Dishwasher continued to leak, floor continued to warp. Came back as #4 and decided it was the control in door. Ordered new one, installed it - dishwasher leaked. Called Maytag at that point. They refuse to accept that it is defective merchandise, will not replace it on my word. They need a tech to certify that it is unfixable. Tune in tomorrow. This will be #5. My best advise at this time is Do Not Buy a Maytag appliance. They will not stand behind their products! Home Depot order # below.. Appliance model #MDB8959SBS.
The mid level dishwasher is excellent, easy to install. Very quiet. The dishwasher cleans well and does a great job. I wish the default would go to the last setting instead of auto. Highly recommend.
My wife and I bought a Maytag Bravos at the suggestion of a store employee at Lowes. Since we have owned it, I have seen the reviews and the washer has been a total let down. We have experienced all the same complaints. Loud noise, door lock not working, not enough water in the drum to wash clothes, and the bearings going out and it doesnt work. NEVER will we buy a MAYTAG again. To the scrap yard I go today. Thanks MAYTAG for wasting my money. Thanks LOWES for recommending this garbage.
2 weeks after my warranty is up, the control panel is shot. They used to make quality products and that is why I purchased a Maytag. I had before this a very cheap dishwasher from G.E. and it lasted 9 yrs. I cant believe it is already broken. Do not buy Maytag!!
Purchased a refrigerator freezer in 2012. It freezes the refrigerator contents, ruins vegetables....freezer doesnt freeze the contents....stopped making ice. Clicks on and off every two seconds sometimes for twenty minutes......



