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Maytag Dishwasher Model MDB8989SHZ
Maytag Dishwasher Model MDB8989SHZ
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Maytag Dishwasher Model MDB8989SHZ

Maytag - 24in Top Control Built-In Dishwasher with Stainless Steel Tub - Fingerprint Resistant Stainless Steel

Maytag builds a strong dishwasher with Fingerprint Resistant Stainless Steel. The Long PowerDry option decreases humidity in the tub for 60% better drying without using rinse aid. We've also thrown in the most powerful dishwasher motor on the market, a 4-blade stainless steel chopper and third level rack. Plus, we back what we've built with a 10-year limited parts warranty.

Manufacturer: Maytag

MODEL: MDB8989SHZ

MSRP: $809.99 USD


Maytag Dishwasher Model MDB8989SHZ Error Codes

CODE: 0  
PROBLEM: If only this symbol is displayed, the controller did not detect any errors.  
FIX: None required, all is working property. 

CODE: F0  
PROBLEM: Control Board Error  
FIX: Control board door circuit does not appear to be operating properly, check control board. 

CODE: F1  
PROBLEM: Motor Fault - motor current not changing  
FIX: Check wiring to motor from control board. Check for bad motor. 

CODE: F2  
PROBLEM: Heater Fault - heater current not changing  
FIX: Check wiring to heater from control board. Check for bad heater, open high limit thermostat 

CODE: F3  
PROBLEM: High Current Error  
FIX: This error is probably caused by the heater or motor being energized when they should not be. This could be due to faulty wiring (shorts) or a welded relay. This error could also be caused by line current surges seen by the current sensor. 

CODE: F4  
PROBLEM: Detergent Fault - no conductivity change  
FIX: Check that consumer is using detergent in the main cup. Check the detergent cup wax motor and the wiring to and from the wax motor. 

CODE: F5  
PROBLEM: Rinse Aid Fault  
FIX: Check connector from control board to rinse dispenser. Check for bad rinse aid dispenser. 

CODE: F7  
PROBLEM: Turbidity Senior Fault  
FIX: A bad turbidity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board. 

CODE: F8  
PROBLEM: Wash Ann Fault  
FIX: A bad washer arm reading has occurred. Check connections to Wash Process Sensor from control board. Check pump for the correct back wash arms and alignment of sensor. Check for properly operating wash process sensor. Finally check control board. 

CODE: F9  
PROBLEM: Thermistor Fault  
FIX: A bad temperature sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board. 

CODE: 1F0  
PROBLEM: Washer Arm Senior Error  
FIX: Check magnet In back rinse arms in pump. Check for operational sensor cluster. Check user loading pattern. 

CODE: 1F1  
PROBLEM: Conductivity Fault  
FIX: A bad conductivity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board. 

CODE: 1F2  
PROBLEM: High Limit Thermostat  
FIX: Check the high limit thermostat for operation. 

CODE: 1F3  
PROBLEM: Communication Problem  
FIX: A bad communication to the sensor has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board. 

CODE: 1F4  
PROBLEM: Cold Water Problem  
FIX: Check with the consumer to make sure the inlet water temperature Is near 120* F. If necessary suggest that the kitchen faucet be started before the cycle is to get hotter water to the dishwasher from the start 

CODE: 1F5  
PROBLEM: Current Sensor Bad  
FIX: A bad current sensor on the control board has been detected. Check to make sure connections to board are correct and the black power line Is properly connected to the VS' spade terminal on the board.


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Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,

Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,

Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,

Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,


Maytag Dishwasher Model MDB8989SHZ

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Product Reviews:

This machine was in best machines of 2019/2020. It has many features. Ive h
This machine was in best machines of 2019/2020. It has many features. Ive had one day and have multiple concerns, I will be returning the machine. The dryer isnt great either. Had multiple loads not dry. On the washer, there is no interior light so you cant actually see items in washer to judge soap etc. Has a soap disp that is supposed to hold multiple loads, says 8. Ive washed over 8 and the out of soap alert hasnt come on as youd expect, but when I check the dispenser is full of water so who knows! Cant see inside so I have so way of knowing if there is soap that is still going in, should I add more or what? The alert bell is too quiet, cant hear outside of the laundry room. Multiple loads have not spun out well, leaving standing water and clothes too wet for dryer. Ive had to run a drain/spin cycle to get clothes spun out. It is supposed to connect to wifi but that hasnt been successful, plus, not everyone keeps a phone on them 24/4! Need a louder alert. I washed a sm item that threw it off balance. My LG washed a small floor mat with no issues. I do a significant amt of research before a LG purchase and I feel I was lead astray. I am not happy with this washer or dryer. I wanted to buy American made but this is not up to the standard I expected from Maytag.
Published: February 2, 2020
CCM of Brunswick, GA
Source: consumeraffairs.com

We bought a bottom freezer Maytag refrigerator a little over a year ago and
We bought a bottom freezer Maytag refrigerator a little over a year ago and have nothing but problems with it. It leaks and has ruined my hardwood floors. The lift lid for the meat and cheese broke. I have had other refrigerators with kids at home for 10-12 years and never had these problems. It is just my husband and me now so I know it does not get the abuse other refrigerator that were different brands received. I would never buy another Maytag refrigerator. I have been so disappointed with the product and the service. I read some other reviews and have to agree that Maytag could care less about their customers. I have also received several Im sorry, but basically we cannot help you.
Published: May 24, 2013
Teri of Centerville, OH
Source: consumeraffairs.com

Our Maytag dishwasher is a work horse. Never a problem just runs and runs.
Our Maytag dishwasher is a work horse. Never a problem just runs and runs. Could be a little quiet quieter. But does a t great job cleaning. I would definitely buy another one and would recommend it to any one.
Published: March 14, 2020
Manny of Mesa, AZ
Source: consumeraffairs.com

Our Maytag microwave, which we bought based on Maytags supposed quality, is
Our Maytag microwave, which we bought based on Maytags supposed quality, is nothing but a piece of junk. In two years it has had or needs repairs that nearly double the original cost! Thats ridiculous. We are done with Maytag and are not going to get suckered into their Whirlpool/KitchenAid or other brands. So long.
Published: November 1, 2018
Michael of Sandusky, OH
Source: consumeraffairs.com

Thanks for the other reviews about the control panel problems... I too have
Thanks for the other reviews about the control panel problems... I too have the same issue with the short circuit. My Maytag dishwasher mdb7749sam1 was installed in January 2013. I spent an hour on the phone and the chat... HERES THE SOLUTION: When I told them the machine started in the middle of the night on its own, it became a safety issue. I have all the same problems as everyone else, flashing lights, the washer does not properly respond to the input from the control panel... I was told that even though it was out of warranty, as a gesture of goodwill Maytag is sending out an authorized repair service to fix whatever is wrong at no cost to me at all... Tells me that there really is an underlying issue. Anyway best of luck to anyone else in the same boat. I rated them as a 3 - not happy that this machine failed and I wont buy another, but they seemed to jump on fixing it...
Published: March 20, 2017
Chris of Pittsburgh, PA
Source: consumeraffairs.com

Control panel broken for a second time in 23 months: I purchased a Maytag d
Control panel broken for a second time in 23 months: I purchased a Maytag dishwasher less than 2 years ago at Home Depot. 11 months later, the control panel went out. Specifically, the start/cancel buttons stopped working. A service tech called me under warranty; the control panel was shipped to me, and the tech fixed it. He also told me that they had had numerous problems with the control panels.13 months later, the control panel went out; specifically, the start/cancel buttons stopped working (sounds familiar). I can get nothing from Maytag, except a demand for service fees or sales pitches for extended warranties (at a price that was half of what the dishwasher cost new). They also offered me the free part as long as I pay the service call fees. I told them to just to ship me the part and that Id do it myself. Nope. I must pay the repairman. Now, theyll ship me the part if I pay for it, but they wont ship me the free part. It only comes with a service call.Maytag also told me that there were no reports of problems with the start/cancel button, an obvious lie with a quick internet search. The customer service rep sounded like she knew I was getting treated badly and kept using the word policy. Her supervisor was much more cocky and made sure I knew that I wasnt getting anything from her company.They make horrible products, attach what once was a good name, provide zero customer service, and lie to your customers. Great business practices. I will never purchase a Maytag product again.
Published: March 26, 2012
John of Lindale, GA
Source: consumeraffairs.com

I own a Maytag dishwasher - it is a few years old now. I first filed a comp
I own a Maytag dishwasher - it is a few years old now. I first filed a complaint in 2011. We have had it repaired several times - the control panel keeps breaking. Why is it that my grandmothers old dishwasher worked for 30-40 years and now you are lucky if you can get an appliance that works for a year without breaking? This planned obsolescence is ridiculous. Do not buy Maytag products - hit them where it hurts - in the wallet. They used to build quality products, but not anymore. I contacted the law firm in California that another person had listed as they have started a class action lawsuit. Eppsteiner & Fiorica Attorneys, LLP, at 866-548-8857 - if you are having atrocious problems with your Maytag dishwasher (they mentioned Fridgidaire, too) - because of the control panel, please call. The company wont fix the issue unless they are forced to.
Published: July 15, 2013
Becca of Strafford, NH
Source: consumeraffairs.com

I have never given anything a negative review before, but this, by far, the
I have never given anything a negative review before, but this, by far, the absolute worst appliance I’ve ever had in my entire life. I bought it because I had an old leaky washer, but I’d take it back in a heartbeat because it could ACTUALLY wash my clothes. We spent a lot of money on this washer because we wanted something really nice that would actually work, but this washer is no better than me throwing my clothes in the sink and turning the water on. I’ve tried every kind of detergent and pretreatment that I could possibly try, and nothing helped because the actual machine don’t do nothing. Shirts come out still coated in mud, and half the load is dry??? Please, save your money, get your washer somewhere else. And I hate to even give this thing 1 star because it ain’t even worth that.
Published: June 1, 2018
Mary of Red Boiling Springs, TN
Source: consumeraffairs.com

Ive owned my Maytag Neptune front loader since 2003. Since then, the whites
Ive owned my Maytag Neptune front loader since 2003. Since then, the whites have either turned gray or yellow. Ive tried minimizing the use of Tide HE, maximizing its use, and I still get the same results. Can anyone please assist me with this major problem? Ive owned Maytag appliances since the mid 60s, and I know the quality isnt there anymore.
Published: November 24, 2014
Karen of Frazee, MN
Source: consumeraffairs.com

Maytag Bravos XL MVWB980BGO. To start, I live on an acreage so some problem
Maytag Bravos XL MVWB980BGO. To start, I live on an acreage so some problems may be related to being on well water. The most annoying part is the washer doesn’t have a drain & spin without rinse. So, when my well pump started acting up, I had no way to just drain & spin off the load, so I had to try to lift thoroughly soaked clothes and try to dry them...which took about four hours. Another aspect that is a pain is uneven loads. It keeps trying to fill, instead of just stopping & letting me adjust the load myself. Then the damn thing won’t reset. I often have to resort to unplugging the machine and starting over. High efficiency is a joke. I’ve had the machine about five years now and it goes low flow error, even though the flow is fine. I’ve tried running cleaners through the water line and it’s still doing the same thing. The only thing left to try is take the machine out and try and manually go through the lines. For the amount of money we spent on this machine, I am thoroughly disgusted with how it runs. It is the first & last Maytag washer that I will ever buy. Next time, I’m buying as cheap & basic a machine as I can buy. On the upside, the dryer works perfectly.
Published: June 20, 2019
J of Alliance, AB
Source: consumeraffairs.com

I purchased a Maytag Bravos Quiet Series washer and dryer in 2009. The repa
I purchased a Maytag Bravos Quiet Series washer and dryer in 2009. The repair people have been to my house 7 times. The dryer had a useless part on the drum that made a banging noise while running. The washer keeps getting coins and small undergarments stuck in the motor. Every now and then, one of us leaves a coin in the pocket by mistake. I did purchase the extended warranty on the set. The repairperson that comes to my house is great. I would, however, not want to have to keep leaving work to meet repairmen. The machines are not quiet. If you need quiet from your appliances, this is not the set for you. If you do not clean the washer with Affresh or Clorox product, your clothes and your room smells. The clothes are always so tangled after washing; they tend to wear out quickly. Im not sure about this high efficiency washer. I wish I had just purchased a regular machine.
Published: May 1, 2013
Patrice of Danverd, MA
Source: consumeraffairs.com

After writing a polite but stern complaint to several of the executives at
After writing a polite but stern complaint to several of the executives at Maytag and Whirlpool we got a call from their executive assistant. She arranged to have a technician come out to our house and assess the installation. He found nothing wrong and Maytag replaced the control panel for free. The technician has seen numerous faulty electronic control panels, and not just with Maytag. He would not recommend a preferred make or model. He longed for the old mechanical timer switches, which we could no longer find in the newer models. With enough customer complaints maybe they will do something about the electronic control panel in the future.
Published: January 1, 1970
John & Jennifer of Fort Collins, CO
Source: consumeraffairs.com

This dishwasher is at 10 years old, but is a real workhorse. This machine c
This dishwasher is at 10 years old, but is a real workhorse. This machine cleans like no other! Never worry about our dishes being clean. But we have replaced the seal once.
Published: January 18, 2018
Linda of Pioneer, CA
Source: consumeraffairs.com

I purchased my Maytag Bravos washing machine set in July 2007. In May 2011,
I purchased my Maytag Bravos washing machine set in July 2007. In May 2011, I had to have the shocks and another part relating to running a balanced load replaced. I spent about $500 on those repairs. The parts to replace the shocks took more than 6 weeks to arrive! Roughly one year later, the plastic water pump has broken and needs replacing - another $100 part plus labor. I always believed Maytag was a reputable company, but I am very sad at the quality of the product I purchased based on their reputation. They should be ashamed! To date, the dryer has been good - knock on wood!
Published: June 24, 2012
Katy of Bryan, TX
Source: consumeraffairs.com

We purchased the Bravos XL in May 2017.. It quit working on April 30, 2019.
We purchased the Bravos XL in May 2017.. It quit working on April 30, 2019. Maytag sent me a form letter that basically said I was out of luck.. that sometimes things go wrong with a product or manufacturing. The fact that it wasnt 2 years old yet meant nothing to them. I would like to join or start a class action. This washer should not be sold.
Published: May 7, 2019
Sandra of Baker, LA
Source: consumeraffairs.com

We purchased a Maytag dryer in Dec 2012 and several days ago the heating un
We purchased a Maytag dryer in Dec 2012 and several days ago the heating unit failed (mid April 2014). I did a quick search on this site and a few others where I saw numerous such issues with Maytag dryers. I realized that I was 4 months beyond the warranty period but took a shot at calling their customer service line to voice my displeasure only to get the company line that they could do nothing. My wife and I have been married 27 years this year and this was the 4th dryer we have purchased (1st and last Maytag) which obviously did not last like the other brands or like we expected. I definitely do not recommend this brand!
Published: April 18, 2014
Jay of Aurora, OH
Source: consumeraffairs.com

I am very frustrated and disappointed with all of the appliances I purchase
I am very frustrated and disappointed with all of the appliances I purchased from Maytag, 3 1/2 years ago. The stove has never cooked evenly, and they replaced both heating elements, and it still does not bake properly. I just called customer service, because my pies for the holidays burned once again. They told me there was nothing they could do. I cannot believe a customer that spent this much money with Maytag (purchased a washer, dryer, microwave and oven), gets no help from the company. The transmission has been replaced in the washer, and is still noisy. The dryer is also very noisy. The stove does not bake properly, and the microwave quit within a few months of purchasing. The quality of Maytag is very poor, and the customer service is obviously poor too, when they said there is nothing they can do for me. I guess they do not care about customer loyalty.
Published: December 28, 2011
Dean of Lawton, IA
Source: consumeraffairs.com

I was given a confirmation number to service my dryer. When I called the se
I was given a confirmation number to service my dryer. When I called the service contractor, Maytag provided. They said the appointment was cancelled and Maytag cancelled it. When I called Maytag, they said the contractor cancelled the appointment. I was never informed my service appointment was cancelled. I took time off from work and no one came. How can a third party cancel a service appointment without letting the customer know?? Is this any way to run a company and provide service? I have now taken two days off of work and do not have a dryer that works. I have never been treated so badly as a customer. My mistake was trusting that I had an appointment when I received a confirmation number. Why give a confirmation number when it is absolutely meaningless?
Published: August 15, 2013
Puja of Chappaqua , NY
Source: consumeraffairs.com

Maytag Bravos XL: I purchased mine Nov. 9 2017. I so wish I had never bough
Maytag Bravos XL: I purchased mine Nov. 9 2017. I so wish I had never bought this machine! It leaves soap residue and dog hair on my clothes and bedding. I have to wash everything 2-4 times. It’s beyond disappointing. My husband and I agree our clothes looked better dirty, BEFORE we “washed” them in this machine.
Published: February 25, 2018
Jennifer of Belpre, OH
Source: consumeraffairs.com

So far we have replaced the belt. Clothes have never come out clean. High E
So far we have replaced the belt. Clothes have never come out clean. High Efficiency... Yeah, we have to put it on extra rinse to rinse all the soap out or wash twice because the clothes just do not get clean. Now it stops right before it drains after the wash. So I had to pull out clothes and use pitchers to get water out before we could tip forward and pull hoses to drain the rest. We checked hoses and connections. All lights work, it did a wash cycle, and again stopped before the drain. Really. All I got was “Didnt you take out the extended warranty?” Well, No I did not. Why would I consider the fact that MAYTAG would need repairs within the first 3 years. Its not like I do a lot of wash. Or have big bulky items. I have a laundry mat close by for that stuff, because it wouldnt get it clean anyway. Never again…
Published: October 12, 2014
betsy of Fond Du Lac, WI
Source: consumeraffairs.com

I purchased Maytag dishwasher Model #MDB7749SBW in November of 2013. The fr
I purchased Maytag dishwasher Model #MDB7749SBW in November of 2013. The front touch panel no longer works. Everytime I push the selection for wash it automatically jumps to Cancel. This dishwasher is less than 2 years old. I didnt purchase the extended warranty simply because I thought I was purchasing a very reliable product. Lonely Maytag Repairman of old. Ha Ha. I am very disappointed and am telling friends about this and all of the reviews Ive read that are similar complaints. I would never purchase a Maytag product again.
Published: June 16, 2015
Karen of Pueblo, CO
Source: consumeraffairs.com

My dishwasher just stopped working 1 year after purchase. Apparently a cont
My dishwasher just stopped working 1 year after purchase. Apparently a control panel issue. I have sold Maytag appliances for over 10 years and this is the thanks I get Maytag... Unreal. I wont buy a Maytag, Amana, Whirlpool, Jenn-Air, KitchenAid, etc.
Published: September 1, 2015
Randy of Oshkosh, WI
Source: consumeraffairs.com

I bought a Maytag dishwasher, stove and refrigerator and the dishwasher was
I bought a Maytag dishwasher, stove and refrigerator and the dishwasher was a problem from the beginning. Repaired out twice and replaced the control panel. Seasonal residence, so the start of year 2 (this week) the control panel goes a third time. Its going to cost $387 to repair (told my elderly mother) and it turns out it was a warranty program that she purchased, not a repair estimate. She was misled as she called Maytag and they transferred her to a warranty company, and once again Maytag says theres nothing they will do. Now, Im hassled with cancelling that as well. I called Maytag and they dont stand behind their lemon of a product and said there is nothing they can do because its out of warranty (even though theyve been out twice to fix it). Do not buy a Maytag product. This is the first complaint Ive every written and I am just shocked that Maytag doesnt stand behind their product. Im informing 100s of people to not purchase Maytag and they will pass along my negative experience as well, for that, I am sure.
Published: January 24, 2012
Anne of Lake Worth, FL
Source: consumeraffairs.com

My husband and I bought a Maytag 3000 series front-loading washer in 2009.
My husband and I bought a Maytag 3000 series front-loading washer in 2009. In either December of 2014 or January of 2015 it broke down. We had a repairman come out. The inner and outer tubs and a bearing needed replacing. He said it would be expensive and some of the parts were no longer available. In his opinion he hated these new machines as they were nothing but problems. Next we contacted our dealer whom we bought it from. He contacted Maytag himself, then he gave us telephone number to speak with. He no longer carries this brand because of problems and said our washer was no longer made because of problems. So we call, spoke with several supervisors in customer experience. They offered half off another washer of similar value on Maytag or whirlpool brand. Maybe Im being difficult but I didnt plan on buying a new washer after 5 1/2 years. When I and my husband ask to speak to next person in chain of command we were told there wasnt one. Really!!! She would not pass us to a higher authority. She read a classic... Im sorry for your experience. Were offering you a great deal considering your warranty was out. Im hoping this will keep anyone else from this Bad experience.
Published: March 6, 2015
Debbie of Nacogdoches, TX
Source: consumeraffairs.com

Bought top of line Maytag dryer and washer in 2011. Immediately had problem
Bought top of line Maytag dryer and washer in 2011. Immediately had problems with dryer. Dryer resets timer itself to outrageous times. Clothes so dry they could have been parchment. This has continued with multiple service calls and electronics replaced. Still continuing but they will not act lemon law. I have extended warranties but get runaround everyone including Sears where I bought it pointing to each other. Tech came out today and said problem was the way the dryer is. No way to change it. I guess that is nature of the beast. I will never buy Maytag or from Sears again.
Published: February 23, 2015
Judy of Mobile, AL
Source: consumeraffairs.com

In July 2006, we purchased a Neptune Washer. The only problem we had with i
In July 2006, we purchased a Neptune Washer. The only problem we had with it is it does NOT spin the water out of the clothes after the wash cycle. This has been going on for about 4 years. In February 2012, we had a service person to examine the washer. According to the service person, there is nothing wrong with the washer. He said to put in clothing of the same type: All towels, all jeans, all pillowcases, etc. This is not the real world. This cost me a service call with no solution. On June 10, I called Maytag on my issues. They have no recalls or issues with this washer. They recommended another service call which I refused. I even offered the washer free of charge to the person I was talking to, but did not get a response. Never again will I purchase a product from this company.
Published: June 10, 2013
Roland of Madison, WI
Source: consumeraffairs.com

I moved into this house and the dishwasher came with it. For an appliance t
I moved into this house and the dishwasher came with it. For an appliance that is over 8 years old it works beautifully. It cleans my dishes well and doesnt leave residue on them. I ran it through a cleaning cycle recently and that has only improved its performance. I recommend dishwashers by Maytag because they last and perform well.
Published: February 26, 2021
D of Norwood, PA
Source: consumeraffairs.com

The Maytag Maxima XL front load steam washer is awesome. Its reliable and d
The Maytag Maxima XL front load steam washer is awesome. Its reliable and does an amazing job. There are so many features and settings and it makes my life easier when it comes to doing laundry. My favorite feature is the allergen setting which gets rid of allergens in my fabrics.
Published: May 15, 2020
Rebecca of Salem, AL
Source: consumeraffairs.com

We purchased a Maytag washer and dryer from Lowes in the summer of 2016. Th
We purchased a Maytag washer and dryer from Lowes in the summer of 2016. The washer performed so so. Not a great machine. After only two years use, there is only my husband and myself, the transmission went out. The repairman said it would be cheaper to buy a new machine than repair it. Maytags 10-year warranty does not cover the transmission. We replaced the Maytag washer. I cant say anything good about Maytag.
Published: February 8, 2019
Donna of Metamora, Michigan
Source: consumeraffairs.com

Maytag products are a waste of money! I purchased a Maytag Front Load Washe
Maytag products are a waste of money! I purchased a Maytag Front Load Washer a couple of years ago during the Cash for Clunkers rebate where we were asked to give up our reliable machines for so called energy efficient new models. After spending over $1,000 on this fancy front load machine and having it installed, I go to use it the first time and it won’t work. It took me a month to get someone to come and repair the bad board on it. I then started to use it and after a year, the thing started making a horrible loud noise. I called the repair folks and they told me it is out of warranty. I called a local repair guy who told me that the drum is shot and that it will cost $700 to repair. So I got a total of 10 months of use out of this stupid thing. Thats $100 a month to do my laundry! I would be better of dry cleaning! I have searched the web and see that this is a common issue and that Maytag refuses to make this right. Well, I can choose to never buy a Maytag again. I hope that others will heed our advice and do the same.
Published: November 1, 2012
Cyn of Amherst, MA
Source: consumeraffairs.com

We just had the same problem as most of you have posted. The control panel
We just had the same problem as most of you have posted. The control panel malfunction. Model MDB7749SBM. Our issue started after only 18 months when the dishwasher would start on its own and/or cancel a wash on its own. I think this is a major issue if a home appliance can start on its own from the off position and run through multiple cycles. I think this could be dangerous if you are out of town. Our cost to replace the panel was more than 1/2 of the original purchase price. This is a major defect and should be handled by Maytag if they are a company with any integrity.
Published: May 9, 2015
Glenn of Alta Loma, CA
Source: consumeraffairs.com

Hi we bought Maytag washer & dryer from Lowes last year. Since then it
Hi we bought Maytag washer & dryer from Lowes last year. Since then it burned every single fabric silk to cotton, tops, pants and sheets to comforters even on delicate setting, costed me thousands of dollars. We are totally wasted our time and money by buying this product. I would never recommend to anyone. It’s disappointing and pathetic to see how they even pass the quality testing before they release to the consumers. All my brand new clothes and comforters one wash and they are ???? burned. Not even one star worth my time. I cant wait to get it replaced ASAP. I have pics to provide. Totally dissatisfied with this dryer. Washing machine is two star only compared to other brands.
Published: December 19, 2020
Saila of Royersford, PA
Source: consumeraffairs.com

Dont buy their washers. Plain and simple. Will never ever buy Maytag again.
Dont buy their washers. Plain and simple. Will never ever buy Maytag again. This washing machine is garbage and I paid a lot of money for it. 3 months out and it had to have the entire circuit board replaced. I was assured that this was the issue. It has never cleaned our clothing, in fact, they come out twice as dirty and with soap. Weve used the Affresh, weve put as little as 1 tablespoon of detergent, weve triple washed several loads and still ended up having to wash them by hand in the tub. Changing the circuit board did nothing. Weve tried setting it to max fill (which it does) and everything still comes out the same. Its not the water, its not the water hook ups (previous washer worked great but was old, should have kept it). This is the worse product that Ive spent almost a thousand dollars on. Its a paperweight. On top of this, it twists your clothes into a mass. I expect companies to be honest about their products and provide what I paid for. How many times does this washer have to be fixed before you will call it a bad design? Im having to literally do all my laundry by hand for the last 8 months. I want my money back so I can buy a good quality product that works. I could have bought a $300.00 washer that would have done better then this. You want more proof, go read their Facebook replies to all their posts. Its all complaints about their washing machines. It would be nice for once to see a company fess up and say they made a design error. But that wont happen. Their money is more important.
Published: September 21, 2019
Christie of Butte, MT
Source: consumeraffairs.com

Purchased new stove from Home Depot. Was delivered damaged after I opened i
Purchased new stove from Home Depot. Was delivered damaged after I opened it. Called Maytag and they cannot get a service man there to look at it. They keep on telling me I have a 30 day unconditional warranty, yet they cannot live up to their words. Absolutely amazing. Bought the Maytag because of the 10 year warranty. Do not waste your time. Buy locally at an appliance store not big box stores. Do not buy Maytag either - service is just a bunch of well qualified talkers and key punchers. Very poor buying experience.
Published: October 18, 2016
Edward of Bellmore, NY
Source: consumeraffairs.com

Top of the line $1300 Maytag Maxima MGD8100DW probably rusted much earlier
Top of the line $1300 Maytag Maxima MGD8100DW probably rusted much earlier before I noticed. After all how many times you check the drum of brand new top of the line dryer?? Manufacturer says not covered. Not sure but already this brand new model has been discontinued, so the manufacturer i.e. Maytag or Whirlpool take your pick found out about the defective design/part but now does not want to honor the warranty ridiculous. And one of the main selling points was made in USA (which turned out to be only assembled in USA), and the consumer reports which gave good rating but they were duped too.
Published: May 29, 2015
raffi of San Francisco, CA
Source: consumeraffairs.com

Purchased this Maytag microwave brand new on April 2017. In January 2019 be
Purchased this Maytag microwave brand new on April 2017. In January 2019 began to have issues with the display reading open/close door. Maytag would send a repairman for $160 to take a look at the problem. Parts of course are extra. I will never buy a Maytag product again.
Published: February 22, 2019
Ray of Riverside, CA
Source: consumeraffairs.com

Maytag front loader 5000 series error codes - After using my washing machin
Maytag front loader 5000 series error codes - After using my washing machine for 3.5 years, under light duty, I have an error code of SUD and F35 indicating that the pressure switch has failed and needs replacement. I will need to buy a new pressure switch out of pocket and replace.
Published: August 8, 2012
Carl of Oswego, NY
Source: consumeraffairs.com

I have a Maytag refrigerator that is about 6 years old. I like the fridge,
I have a Maytag refrigerator that is about 6 years old. I like the fridge, but the icemaker no longer works and water constantly drips from the door. They will not fix it, even though we have an extended warranty that they have provided. I have waited for months and I am told an icemaker is not important and the fridge is still working, so why am I complaining? When you pay for a fridge with an icemaker and water dispenser, I believe it is part of the refrigerator I paid for and it should be fixed, but Maytag doesnt seem to think so.
Published: September 10, 2012
Becky of Soddy Daisy, TN
Source: consumeraffairs.com

I purchased a Maytag quiet series dishwasher (Model Number: MDB6759AWW) for
I purchased a Maytag quiet series dishwasher (Model Number: MDB6759AWW) for $500.00 in May 2009. Three months later, I started experiencing difficulty with the control panel. One light would continue to blink and it would not do anything else. I called to have it repaired but by the time he was to come out, it started working again only to stop working again the next week. On 7 Oct 09, the repairman came out and replaced the panel. Then, about six months later, it stopped working again. I called again but canceled the appointment because it started working again. Then, after having it for one year, it stopped working again and I called only to be told that it was no longer under warranty. Now, we cant get the control panel to do anything. From all the other similar complaints I have read, it seems like there is a defect with the control panel. A dishwasher should last for more than one to two years. This is very frustrating.
Published: August 25, 2011
Lenny of Pembroke, MA
Source: consumeraffairs.com

We have had our Maytag dishwasher for more than two years. Heres how it sta
We have had our Maytag dishwasher for more than two years. Heres how it stacks up: Energy Star rated-Yes; Noise-Almost inaudible except when water runs; Length of Cycles-long except for quick wash 59 minutes; Interior design and loading - 10 out of 10. This is the easiest dishwasher to load and it holds an enormous amount of dishes of all sizes and shapes. Adjustable and removable racks-Yes both. Everything fits including my barbecue and oven racks! Amazing. Stainless interior-Yes including silverware rack. Cleaning- 10 out of 10. Even on a quick wash (59 min) cycle this dishwasher cleans everything! I run a longer cycle just to sanitize if we have sickness in the house. Otherwise it is 59 minutes to finish. Drying-Like most dishwashers this one is only so-so in the drying department, especially on the short cycle. Without plastic containers or utensils the machine dries more completely. However, the amount of moisture remaining after a quick or regular cycle is minimal. The water tends to pool on bottoms of glasses and plastics mostly. Easy to dry by laying a cloth across top rack. Dries in just a few minutes.My only suggestion to Maytag is to work on drying technology to make the machines more efficient and effective. However, that being said, I wouldnt trade this machine for any other. It has every feature I love and a 10-year warranty on parts as well! My machine cost around $600.00. It was neither the top nor the bottom of the line.
Published: November 13, 2018
Carol of Ozark, AR
Source: consumeraffairs.com

Have had nothing but trouble with this fridge! Ice forms at bottom of freez
Have had nothing but trouble with this fridge! Ice forms at bottom of freezer with frost all over top shelf. Ice maker no longer works. 3 years old for goodness sake. Had repairman replaced all lines, and still have the problem. Heard you have to unplug fridge for 24 hours to solve problem EVERY 2 Months! I Guess the Maytag repairman stays lonely because they dont stand behind their product! Hate it!!
Published: June 3, 2014
Cathy of Lake Park, FL
Source: consumeraffairs.com

I own a MAYTAG BRAVOS XL* TOP-LOADING HIGH EFFICIENCY LOW-WATER WASHER. On
I own a MAYTAG BRAVOS XL* TOP-LOADING HIGH EFFICIENCY LOW-WATER WASHER. On 9/1/15, after reporting a problem, a service person arrived to assess the problem. His diagnosis led to a second visit on 9/8. On the second visit he replaced multiple parts, assuring us that the problem was fixed. When this proved to be false, we called for a third visit; this time a different person arrived. After disassembling the washer he found a large hole and another cracked area in the inner plastic portion of the tub. We made a fourth appointment for repairs, receiving assurances that it would be repaired at that time. I received an e-mail today (9/16/15) informing me that an additional 7 days would be required to arrange for delivery the required part. In the interim, my wife and I are forced to use a local coin operated laundry about every three days, totaling 7 visits at approximately $25 and 3 hours per visit before the next scheduled appointment. The compensation offered, 9 months extension of the existing warranty is woefully inadequate. I want the appliance replaced, as history has taught me that you are obviously unwilling or incapable of repairing it correctly in a timely manner. Additionally, I want the initial warranty that accompanies a new product extended to a full 3 years. We have paid out over $150 and wasted 18 to 21 hours of our time unnecessarily. I expect compensation for the funds spent as a direct result of the bungling, incompetence of your service staff. My questions are these: 1. Was the part defective prior to installation? 2. If so, why did the representative not notice it and refrain from installing a broken part? 3. Why was there no mention of the damage on the first visit? 4. If not, how did the damage occur? Did the service man damage it and fail to report it? 5. What caused the delay in obtaining the part? I have other questions, but will no longer spend any more time on this debacle. I cannot honestly say which is worse, their quality or their pathetic version of customer service.
Published: October 7, 2015
BILL of Long Beach, CA
Source: consumeraffairs.com

I bought a Maytag Top Loader March 2021, this washer machine is the worst e
I bought a Maytag Top Loader March 2021, this washer machine is the worst ever. It doesnt clean your clothes, & your clothes stink horribly. BBB and an Attorney needs to compensate for our all buyers.
Published: October 7, 2021
Lele of Palatka, FL
Source: consumeraffairs.com

Maytag washer, model# mvwp575gw0, which is under warranty. This washer is l
Maytag washer, model# mvwp575gw0, which is under warranty. This washer is less than one year old. Within the first couple months the transmission leaked oil and service tech had to replace the transmission. A few months later – another problem, clothes wet after spin cycle - tech told me the agitator base and/or couple parts need replaced. Quality control appears to have been lacking at the factory when this washer was made. This house has only one person presently. The washer was not abused.
Published: January 12, 2020
V. of Lyndora, PA
Source: consumeraffairs.com

The 2013 Maytag dishwasher panel broke 13 months after the purchase. After
The 2013 Maytag dishwasher panel broke 13 months after the purchase. After several phone calls and complaints they agreed to replace the panel at no charge. Since yesterday I have the same problem and need them to replace this washer. I am on a limited SS income and I am not in a position to purchase another washer after 3 yrs. My previous one lasted almost 15 yrs. This is totally unfair and I hope that Maytag replaces this entire machine, not just another repair. It will cost them a lot less to do that by either sending or having LOWES to replace this one. Thank you so much.Updated on 09/16/2016: Maytag is asking $300 to fix it and they will not replace it. So, by coincidence a friend of mine had the same problem and she did the following and I repeated these steps and now dishwasher is working. Turn off the switch or unplug, or turn off from the circuit box, your dishwasher. This cuts off electricity to the washer totally. Wait 30 seconds. Push the cancel button and hold on pressing it for 30 seconds (precisely, not less). Push then, the start button and hold on for 30 seconds again. Turn on the power and the cancel light will come on and let the cycle finish do not touch anything, until it is turned off and the light goes off by itself. Then, choose your selection for washing push start and see if it works. It did with mine and hers. Good luck and LADIES- YOU CAN DO IT, if this little old woman did it by herself.
Published: August 14, 2016
Quanta of Charlotte, NC
Source: consumeraffairs.com

We have had this washing machine almost 1 year and the small problems have
We have had this washing machine almost 1 year and the small problems have grown enormous. In addition to the constant soap residue left on the dark clothes (my guess is its on the light clothes too, but you just cant see it) the washer goes out of balance frequently (they are replacing the suspension, after they said its all working great). The repair man said Im not loading the clothes properly, I need to roll each item of clothing into a ball and then place it in the washer. Are you kidding me, my new machine has special needs? And dont put in too large of loads. What!!! Its an XL capacity but I cant do an extra large load, because half the clothes wont get wet or clean. Maytag blew it big time with these models, I could talk about the dryer too. Maybe next time.
Published: December 26, 2016
kelly of Redondo Beach, CA
Source: consumeraffairs.com

Our Maytag Bravos Top loader with no agitator is headed to the junk pile af
Our Maytag Bravos Top loader with no agitator is headed to the junk pile after 1.5 years of BAD service. I honestly believe that whoever writes a good review on this machine is NOT an actual owner. Lets start with how it NEVER cleaned our clothes... The washer uses barely enough water to get the clothes wet. Soap remains in the clothes so the family is constantly itchy! If you add 3 additional rinse cycles, its still not nearly enough to get out the detergent and youre left asking yourself, What about the HIGH EFFICIENCY???? Next theres the issue of the water never being hot ENOUGH to kill bacteria (were back to the itchy thing). Its suppose to be an energy saver, but at what expense? Its not QUIET like promised (well maybe for the first few months). But upon opening the lid, you realize it was quiet because not a lot was happening to get the clothes clean. Now lets talk about the horrible smell... I dont know where its coming from... It occurs during the wash cycle and smells almost like a natural gas type odor. This is NOT because the washer wasnt cleaned once per month! Maybe its the bright orange RUST near the bleach dispenser or all along the inside rim of the lid... Remember its ONLY 1 and 1/2 years old. Before I get to the ISSUE that finally did this machine in... I have to mention the machines UNEVEN load response.. Brace yourself, it sounds like 1000 tribal drums... and if you dont readjust the 200 lb water logged load, it will just keep on filling up with water and draining indefinitely (so dont leave the house if youre washing jeans, blankets or sheets!). The FINALE of our machine is what I kind of always suspected it would be... the lid lock!!!! One day it stopped in the middle of a cycle and the door remained locked... After unplugging and retrying, the door unlocked, the buttons all worked, but the machine will not fill up with water or start a cycle. To be honest... I am so GRATEFUL! I get to buy a new machine and although Im pretty pissed that the machine died after just 1.5 years, we can finally have CLEAN clothes again, peaceful laundry days and get rid of the ITCHIES!!!! Bye bye FOREVER Maytag!!!!!!
Published: March 7, 2014
Susan of Macomb, MI
Source: consumeraffairs.com

I had a Maytag dishwasher (made by Whirlpool) that after 4 months of orderi
I had a Maytag dishwasher (made by Whirlpool) that after 4 months of ordering wrong parts, parts arriving damaged, and parts that were re-engineered and did not match up, the dishwasher could not be fixed. The extended warranty people (AIG) promised me twice on a recorded telephone call that they would exchange my dishwasher, and after many many heated telephone conversations was given a 20 minute lecture on how the word exchange does not mean they will replace it. The frustration ultimately overtook my misspent loyalty in anything made by Whirlpool and I decided to accept the buyout of my extended warranty contract, at a loss of hundreds of dollars to me - well worth getting rid of that dishwasher and any further affiliation with Whirlpool corporation. Absolutely horrible customer service. Unbelievably god awful treatment. I dont know what happened to customer service at Whirlpool, but my dealing with them has convinced me that the term is an oxymoron at Whirlpool. Horrible horrible customer service. I have never been treated so poorly in my life. I truly dont know how they can still be in business if they treat their customers like they did me.
Published: April 17, 2018
David of Stevens Point, WI
Source: consumeraffairs.com

I have to say I am terribly disappointed in the quality of my Maytag Side b
I have to say I am terribly disappointed in the quality of my Maytag Side by Side Fridge/freezer and my Maytag stove. Having sold Maytag commercial washers and dryers to coin laundries for over 20 years I expected better. Needless to say..... these are Whirlpool machines with Maytag name plates. Not the Maytag quality that was produced in Newton, Iowa. You can tell these are plastic machines made in Mexico. Of course you still pay for the Maytag name just not the quality. I have always tried to buy from US companies, but my next appliances will not be as Whirlpool is the only US company left with exception to very high end products.
Published: August 5, 2014
Marylee of Cape Coral, FL
Source: consumeraffairs.com

Purchased a Maytag refrigerator on 08/15/13 model #M1TXEGMYQ01. Started hav
Purchased a Maytag refrigerator on 08/15/13 model #M1TXEGMYQ01. Started having cold problems 06/15/15, called company. 1 yr warranty expired 08/15/14,had to replace a 22-month ref on 07/15/15. Prior I owned a Hotpoint that lasted for 17 yrs and the last one was a GE that lasted for 18 years.
Published: July 15, 2015
Bud of Torrance, CA
Source: consumeraffairs.com

My fridge and freezer got warm and compressor is not running. It is not eve
My fridge and freezer got warm and compressor is not running. It is not even 8 years old. I replaced start relay and start capacitor. It cost me $75, from Maytag store. I worked two days the bam! It’s broke again. It’s a Maytag junk, now what? I have two kids in college. It will cost me $100 for a service call. Our food is ruined.
Published: February 9, 2012
Michael of Vcitor, NY
Source: consumeraffairs.com

I purchased this washer on 5-25-15. It was delivered on 6-2-15. It worked f
I purchased this washer on 5-25-15. It was delivered on 6-2-15. It worked for 11 days. On the 13th, I called Maytag and made an appointment for it to be fixed. They said a technician would be out on the 16th to fix it. I got a call on the 15th saying the part they needed was not released yet so they would be out on the 23rd. The guy comes on the 23rd and diagnoses the problem. He says the machine has a bad motor and shock of all shocks. He doesnt have the part to repair it. They originally assumed it was something else and were wrong. Fantastic. He said he would be back on the 30th. I got a call on the 29th saying that, once again, the part needed to fix it was not released and that they would call me to make another appointment when it was available. I had enough. I originally purchased with Home Depot and called my original salesman. He told me he would replace the washer with any brand I wanted (I paid the difference in cost of course) but I was still relieved that he was willing to work with me. I ended up going with an LG. Lets hope that one works. I have 2 kids and have been having to go to the laundromat. I have to say that I loved the machine for the 11 days it worked! I would probably still have it if they had better customer service but Im not going to continue to put up with them not having whats needed to fix this thing.
Published: June 30, 2015
Susan of Harvard, IL
Source: consumeraffairs.com

I bought a Maytag Neptune top load washer in 2002. It worked fine (with the
I bought a Maytag Neptune top load washer in 2002. It worked fine (with the exception of smelly clothes) until October 2011. Since then I tried replacing two new clutch assemblies, a new outer tub and bearings. What we were just told this week: it needs a new spinner. Finally throwing in the towel and taking the $500 credit from Sears and buying a new washer. And I can guarantee I will never buy another Maytag product again!
Published: January 27, 2012
Tom of Ankeny, IA
Source: consumeraffairs.com

Sounds wonderful. Thats what I thought when I let my son have my 20-year-ol
Sounds wonderful. Thats what I thought when I let my son have my 20-year-old, still running older washer. I wanted a new one. It worked good for 3 years and then one night I went to throw the clothes in the dryer and its full of water. After the last rinse and spin, it filled again and stopped. So I tried it on every cycle and got the same results. I thought, No problem. We have a great, honest repairman. Ill call him the next day and hell fix it. When I called and told him what type of washer it was, he was surprised it was working at all. Seems they had a problem with water leaking into the transmission. Apparently, I was lucky that mine had worked for as long as it did. Like I said, Im lucky to have an honest repairman. He told me he could charge me to put in a new timer and solve that problem, but I shouldnt waste my money since it is just a matter of time before it goes bad. Seems they were all bad and Maytag never made good on them. Told me the smartest thing to do would just to go ahead, bite the bullet and get another. It will be here Tuesday morning. Hopefully, this will be the last one I have to buy (keeping my fingers crossed since I had hoped the Maytag was going to be the last). My old machine is still running great for my son. Over 30 years my repairman has had to fix quite a few things for me - ice makers, dishwashers and even a timer on my old washer. Thank goodness he was honest enough to not fix my washer. I dont know if there are even any Maytag products around now, but if there are, they will never get my business. I spent a fortune on a machine that should have lasted the rest of my life. Ive had childs toys that lasted longer. My advice is do not buy Maytag.
Published: May 4, 2013
Donna of Molino, FL
Source: consumeraffairs.com

I purchased a Maytag Bravos washer and dryer combo 2.5 years ago. Six month
I purchased a Maytag Bravos washer and dryer combo 2.5 years ago. Six months in, I noticed that the washer would always stop halfway through the cycle. We had a repairman come out because it was under warranty and he said it just had to be reset. I then started to become weary of the product. The washer, that is larger than most, is still a problem today. The dryer, the last couple of months, has not dried clothes completely. Today the dryer just stopped. Maytag will rip you off when called for service because the warranty is expired. I have owned old dryers for several years and I am so disappointed with the Maytag product that I will make sure that anyone I know thinking about purchasing a Maytag will buy another brand. The worst washer and dryer I have ever owned.
Published: March 24, 2013
Aj of North Lauderdale, FL
Source: consumeraffairs.com

Bought this (Maytag Washer MVWB955FC1) on 1/8/18, was delivered late in Jan
Bought this (Maytag Washer MVWB955FC1) on 1/8/18, was delivered late in January as it was on back-order. On 4/30/18, during a cycle, the washer made a pop sound. There was glass everywhere. The glass had shattered and exploded onto the floor and washer. The glass is on the inside of the drum and all over the clothes. Contacted Maytag and they sent out a repairman the next day. Repair said there is a point of impact indicated I dropped something on it. NOTHING was dropped on it. There is a point of impact, from the inside. The glass is pushed up and out indicating pressure from INSIDE the washer.Repairman says its not covered under warranty and that I had to pay for his time as well. He also said there are no known issues with this lid and washer. The lid is out of stock and wont be available for a while. I called Maytag and they gave me the same response, never heard of this.. and lid is out of stock. I found SEVERAL reviews/complaints in which, for the exact same model, this has happened to other people. This glass lid is dangerous and poses a serious safety risk to households that contain it. If they replace the lid, there is no guarantee this will not happen again. A child could walk by the washer and at any moment the glass lid could explode, send tiny shards of glass everywhere. I want a refund for this dangerous washer.
Published: May 1, 2018
Amanda of Gastonia, NC
Source: consumeraffairs.com

The Maytag washer is very quiet & economical by filling the amount of w
The Maytag washer is very quiet & economical by filling the amount of water needed per load so actually a money saver. Also got the huge drum to wash quilts & blankets. My old one lasted 10++ years. Hopefully get as many years out of the new one.
Published: May 11, 2020
Leona of Dauphin, MB
Source: consumeraffairs.com

These are the issues, Water level is ridiculous, clothes often have dry spo
These are the issues, Water level is ridiculous, clothes often have dry spots, I use only the high water level which is a joke. The tub bottom is very hard to reach because it is too deep even for a man with a long reach. The tub itself is about 16” deep but never fills more than 4” of water on the high water setting. Why such a deep wide tub when you can only put 4” of water? Cleaning is poor, the machine is very noisy, very. The worst machines we have ever purchased with ridiculous sensors, bells and whistles. The dryer takes forever to dry clothes and again the sensors are a joke. The high efficiency of the units means you work much longer for clothes that are wrinkled, spotted, less clean looking and sometimes damaged. Where is the savings? And don’t say hydro and water as the washer cleaner cost, wipes that out and more. We gave our 26 year old machines to Habitat, neither machine was ever serviced and were in perfect condition, they were Maytag. They have destroyed their name. So sorry we decided to modernize our laundry room.
Published: February 26, 2019
Donna of Wasga Beach, ON
Source: consumeraffairs.com

Bought a Maytag refrigerator/freezer 18 months ago. The freezer went bad. T
Bought a Maytag refrigerator/freezer 18 months ago. The freezer went bad. The first repair guy said it needed a new computer board which wasnt covered. Called Maytag, they wanted another repair service to look at it. He said it needed a new evaporator. We have now spent $250 to be told the repair will cost another $500. Maytag will make a goodwill gesture because we are a nonprofit business to cover the part only so we will still be out another $300. This is unacceptable for a relatively new Maytag. Obviously they can no longer be counted on to back their equipment. Very disappointing.
Published: January 15, 2020
Bev of Vineland, NJ
Source: consumeraffairs.com

I believe the Maytag Bravo washer and dryer was manufactured so the Maytag
I believe the Maytag Bravo washer and dryer was manufactured so the Maytag man would have something to do once again! Buyers Beware! My $800 washer broke down 1 week after warranty costing me $400 to repair!!! Half the cost of a new one... now the dryer is making horrible noises. I fear calling for repair... or should I just buy a new different one?? My last washer and dryer lasted 30 years!!! Bravo certainly did not have all the kinks out of them before marketing them! The cost is to the consumer who trusted the name! You cannot return a 2 year old appliance! The laundromat would have been less costly than this washer and dryer! Maytag should be made to recall these defective machines or at least repair for free. Do not buy!
Published: September 7, 2015
Sharon of Windgap, PA
Source: consumeraffairs.com

I purchased all new appliances and decided to go with Maytag. My Maytag Ref
I purchased all new appliances and decided to go with Maytag. My Maytag Refrigerator model MFI2569VEM after 12 months, just after the warranty expired, started leaking all over my kitchen floor. I called Maytag and all they told me was there is no recall on this model and there was nothing they could tell me over the phone. I purchased an extended warranty and that is a whole other problem to get someone out. They said to check the freezer problem I need to call when the leak was occurring, so they could see what is happening. So basically, I need to leave water on my kitchen floor so they could see what is happening. Who hires these people?
Published: October 24, 2012
Mike of Monrovia, CA
Source: consumeraffairs.com

We had been a Whirlpool only brand household for as long as I can remember.
We had been a Whirlpool only brand household for as long as I can remember. When our Whirlpool washer and dryer gave out on us 11 years ago, we had a friend swear by the quality of Maytag appliances and decided to try something new. We purchased a Maytag Atlantis washer and dryer set. We have had our Maytag Atlantis washer and dryer since 2003 and both appliances are still as dependable and hard working as the day we purchased them. We live in a house with well water and our water is treated to be soft water.We have 2 daughters and 4 grandchildren who have come and put our machines through some heavy duty challenges when their non-Maytag brand washers and dryers have failed them. We are still very satisfied with our Maytag purchase some 11 years later, and so are our daughters and grandchildren!
Published: August 15, 2014
Chester of Rio Rancho, NM
Source: consumeraffairs.com

I purchased both a Maytag Neptune washer and dryer in 2007. This is without
I purchased both a Maytag Neptune washer and dryer in 2007. This is without a doubt one of the biggest mistake I have made. I have had the dryer drum and rollers replaced and the washer will no longer run. It is going to cost me hundreds of dollars to repair. To think I bought these units for 2 reasons: 1. that Maytag are the dependability people, but its not! and 2. Energy efficiency. It is not too efficient when they are broken more than they work. The worst was when the repairman told me that I had purchased the worst product on the market. These units are in short, garbage! I will never buy another Maytag Product!
Published: November 29, 2011
Michael of Duncansville, PA
Source: consumeraffairs.com

Do not purchase this microwave! I checked the reviews and thought they coul
Do not purchase this microwave! I checked the reviews and thought they couldnt all have the same problem. THEY DO! This Maytag Microwave MMV4205DS1 has some faulty switch in the door latch mechanism. The warranty repair company came and adjusted the switches... and then fully replaced the switches. Each time it worked for about 30-60 days and then the same error would repeat itself. Never resolved... buying a different microwave. Be sure to check all reviews for repetitive complaints.This microwave will NOT function AT ALL with the door open/close message. Here are the details of our microwave. Purchased from Home Depot December 2015. First experienced the open/close door message around June 2016 (6 months after purchase). With the open/close door message, the interior light will not come on, the keypad will accept entries but will give the open/close door message as soon as start is pressed. Repaired under warranty August 2016. Repairman tightened and replaced one of the two fuses behind the metal plate. Also moved the door connectors as far as they would go to help with the door sensor issue. Worked until mid-December. Same message reappeared. Called repair company. Still under warranty. He order new switch parts and installed in January 2017. Microwave worked for 2 months. Then same exact door/open close message. Called repair company. Since we do not have an extended warranty, the parts would be covered but not the labor. DO NOT PURCHASE THIS MICROWAVE or any other microwave that has reviews listing a door open/close issue. It will not go away! ...and you will be very frustrated.
Published: April 10, 2017
Angie of Colorado Springs, CO
Source: consumeraffairs.com

Purchased in 2013, they have replaced the control panel twice in 2014 and A
Purchased in 2013, they have replaced the control panel twice in 2014 and AGAIN 2015, now WAITING for the replacement control panel AGAIN. Maytag claims there are no recalls on this dishwasher model number. But after reading all these reviews why is there not a recall. Maytag is of no help when you call. They claim as long as they keep replacing the control panel it still can be repaired. This can be extremely costly WHEN THE CONTROL CONSOLE PANEL keeps breaking. Obviously there is a major problem with this part and why is Maytag not recognizing this issue.
Published: September 22, 2015
Kelly of Toledo, OH
Source: consumeraffairs.com

I have had 2 Geminis. The first one was fine, this second one is a mess. I
I have had 2 Geminis. The first one was fine, this second one is a mess. I have had at least half a dozen parts replaced. I have insurance to have this oven repaired but have paid to have the window seal replaced on at least 3 occasions. The top of the oven is so hot that when I have used the burners to cook on top I have received 2nd degree burns. I have received burns on several occasions. I asked dealer if I could trade this in but said I would have to sell it on my own. I would not subject this oven to another person as I feel it is very dangerous.
Published: July 30, 2015
Patricia of Hanover, MA
Source: consumeraffairs.com

My Maytag 3000 series washer had to be worked on right after we purchased i
My Maytag 3000 series washer had to be worked on right after we purchased it. Now it stinks and is leaking. Repairs are going to be over 300 dollars. A part wore out. It should have lasted longer and why does the front loading washer stink. There is no door to open to clean the filter.
Published: November 20, 2013
Brenda of Stanton, TX
Source: consumeraffairs.com

I bought a Maytag MDB8959SBS2 December 2013 with several major appliances f
I bought a Maytag MDB8959SBS2 December 2013 with several major appliances for our new home while they were all deeply discounted and bundled with cabinets etc from Lowes. Moved in June 2014. Said dishwasher crapped out last month (May 2015). Buttons all fouled up, push normal and 6 other lights come on. Tried different resets, reboots, power down all no good. I ordered parts to repair, control board, control box, no luck. No warranty because purchase date was December 2013. This thing didnt last 11 months of use, and its just my wife and I running maybe 2 loads per week. I will certainly do more research and buy a foreign make/model or at least one not made by Maytag or affiliated brand. Unfortunately this supposed Made in the USA sticker sure doesnt stand for quality with this company.
Published: June 30, 2015
Clinton of Martinsville, IN
Source: consumeraffairs.com

I read some of the reviews on the Maytag ovens. I too have the same problem
I read some of the reviews on the Maytag ovens. I too have the same problems! Have had control panel replaced and still have to set at 400 if I need to bake at 350. It also takes forever to preheat. Trust this review because I am one very unhappy consumer!! DO NOT buy Maytag!!
Published: February 1, 2017
Jeanie of Midland, TX
Source: consumeraffairs.com

Purchased side-by-side with bottom freezer 2009 after Hurricane Ike. Fridge
Purchased side-by-side with bottom freezer 2009 after Hurricane Ike. Fridge has stopped cooling. Called Maytag Customer Center and was told nothing can be done only to find theres a 10 year warranty on the compressor. This malfunction should not be an issue after 8 years. My GE fridge still works after 25+ years. Horrible!
Published: July 1, 2018
Gailon of Texas City, TX
Source: consumeraffairs.com

We bought a maytag dishwasher three years ago. Approximately nine moths lat
We bought a maytag dishwasher three years ago. Approximately nine moths later the control panel went bad. They came and replaced it. Approximately six months later they came again and replaced it. Approximately a few months later it went bad again. I complained to Home Depot and they replaced the dishwasher. Too bad they would not change the brand. Guess what? Here we sit, not quite two years later and again the control panel went bad just past the warranty. The cost to repair almost $470.00. Paid $525.00 for the dishwasher in the first place. I regret ever leaving whirlpool. Our first very heavily used dishwasher (whirlpool) lasted 11 years no problems.
Published: October 13, 2014
randle of Lemon Grove, CA
Source: consumeraffairs.com

I purchased two high end Maytag machines, one washer and one dryer, approxi
I purchased two high end Maytag machines, one washer and one dryer, approximately 36 months ago. I did not buy the extended warranty because I was foolishly convinced Maytag sold reliable products. The dryer required service twice within the first 18 months. The washer, which is computerized, is almost unusable. The sensors dont work properly. It does not spin without continual restarting the machine. It takes me hours to wash one load of laundry, and even then it is not spun properly. I wrote Maytag headquarters twice via e-mail, with no response. Even though their website says someone will get back to you within three business days. I called Maytag on August 12th and was told there is nothing they can do because I didnt purchase the extended warranty. So the bottom line is you can spend thousands of dollars on their machines but dont expect them to last, or work. And Maytag will not stand behind their products.
Published: August 12, 2014
Dale of Watervliet, NY
Source: consumeraffairs.com

MF12665XEM7 - Maytag Refrigerator purchased from Home Depot. We initially t
MF12665XEM7 - Maytag Refrigerator purchased from Home Depot. We initially thought it to be a good value until it started leaking puddles of water onto the floor to the front sides of the bottom freezer drawer. This event repeated itself and I feared the water would seep between the floor tiles and begin to degrade the sub flooring or possibly cause mold as well. Upon further investigation of lying on my side and pulling the bottom drawer open, I felt, what I thought to be ice on the bottom of the refrigerators floor. I gently inserted a smooth butter knife and with a nudge, a whole sheet of ice about one half inch thick, lifted from the refrigerator floor. I have since had to repeat this about every three weeks or so. Im nearing retirement and shouldnt have to lay on my floor like this to protect my floor and to keep my wife and I from a potential hazard of a slip and fall from this water on the floor! Dependability People? Hardly! I think they got outsourced! Im disgusted! Thank you!
Published: October 31, 2014
Art of Eldersburg, MD
Source: consumeraffairs.com

I recently purchased a Maytag French door, bottom freezer. It was delivered
I recently purchased a Maytag French door, bottom freezer. It was delivered and set up by delivery men and when they pulled out the bottom freezer the bin and tray were missing. This refrig should have never been shipped (per Home Depot) and also delivery men. They called Maytag and ordered the missing part. 5 days later it arrives and is not the right bin. I purchased the 5 year warranty contract and after calling 3 numbers and getting shuffled around, they told me it should also have a slide out. They set up appt. for this Thurs. I wanted to file a claim for loss freezer meat and was told Miss, your 5 year warranty does not start until the 1 year manufacturer warranty is up. She also proceeded to tell me that no refund will be issued and they are NOT responsible when their product leaves their plant and gets to me. REALLY... The refrigerator was not properly inspected and still shipped. Not covered under warranty and fridge is 5 days old and have had issues from date of delivery. I will never make another purchase of a MAYTAG and their customer service could use more training and a course is representing their company in a much better way.
Published: February 25, 2015
Lisa of Mentor On The Lake, OH
Source: consumeraffairs.com

Model MWVC360AW0 has never done a decent job cleaning. Washing pods would n
Model MWVC360AW0 has never done a decent job cleaning. Washing pods would not dissolve completely. Ruined a lot of clothes. Had to rewash many times. This is a piece of junk. Extended warrant folks at Home Depot no good either.
Published: April 12, 2018
Randy of Cumming, GA
Source: consumeraffairs.com

I bought this electric dryer Bravos (Model# MEDB850YW0) in Nov. 2011. Since
I bought this electric dryer Bravos (Model# MEDB850YW0) in Nov. 2011. Since I bought it, its giving me the same problem - it doesnt want to turn on. Today is the 6th time that I have been calling the customer service to fix it. Yesterday, it just got fixed; and today, its not working again for the same problem. I asked them if they can give me a new one, since its not even over 1 year. But they said they will not replace it because it cant be fixed. But it is so ridiculous, and its wasting my time. This is so unfair. I paid $800.00 for this machine.
Published: October 6, 2012
Marietta of Bellflower, CA
Source: consumeraffairs.com

I am also frustrated with Maytag for the same exact problem... The control
I am also frustrated with Maytag for the same exact problem... The control panel and the dishwasher not working just after our year warranty went out. I purchased this product because we had a good experience with a Maytag Dishwasher lasting about 20 years, only to get fooled that the quality is not there any longer. This seems like BAD business on Maytag, Whirlpool, and Home Depot! How can we get an official complaint to someone who can fix this? Another example of big businesses that do not care to take care of customers! Why would a company like Home Depot continue to support this business!!
Published: June 14, 2015
Mark of Palos Heights, IL
Source: consumeraffairs.com

I have a Maytag MEDC200XW3 model. Good price reliable and rugged. It washes
I have a Maytag MEDC200XW3 model. Good price reliable and rugged. It washes all the way from my delicates to my husbands heavy fire protective clothing with no problems. Holds lots of clothes with no issues either!
Published: May 12, 2020
Stacie of Urania, LA
Source: consumeraffairs.com

I purchased a Maytag Dishwasher (MDB7749) in 2012 and one day before my 1 y
I purchased a Maytag Dishwasher (MDB7749) in 2012 and one day before my 1 year warranty was up, my start button on the control panel wouldnt work. I called P.C. Richard and they sent a repairman who fixed it. This was in June of 2013. Here I am now hand washing again 1 year and 4 months after the repair. I called P.C. Richard again and was told that all brands have their weak points and because I got it on sale in the first place, I should not feel angry.Now that I am reading the reviews from 5 years ago, I realize that P.C. Richard knew this was an issue and chose not to disclose it or stop selling it. I had my G.E. for 10+ years and will go back to one. As I have no money for another new one, I will try to learn to fix this one on You Tube.
Published: November 3, 2014
Pat of Miller Place, NY
Source: consumeraffairs.com

7 years is all I got from these appliances. The Maytag Washer started makin
7 years is all I got from these appliances. The Maytag Washer started making a horrible noise when washing then smoke and shut off. Dryer would not shut off. We have taken excellent care with these appliances servicing them as we had an extended warranty on both. They cost us over $600 for the washer and $589 for the dryer, a big rip off! I purchased them in hopes I would at least get 15-20 years of service as Maytag is to be one of the best. Do not purchase any products from this company, they also have sister companies. Make sure when you need an appliance, you ask who makes them.
Published: February 20, 2012
Nancy of Somis Ca. 93066, CA
Source: consumeraffairs.com

I am very satisfied with my Maytag washer and dryer. Had it for 10+ years.
I am very satisfied with my Maytag washer and dryer. Had it for 10+ years. No complaints. It’s easy to set the machine according to my preference for each load of clothes. The dryer is great. Settings on the machines are very easy to use. This is important since I have a vision problem.
Published: May 13, 2020
Hazel of Cypress, CA
Source: consumeraffairs.com

Maytag washer leaves clothes more wrinkled after a wash than they were in b
Maytag washer leaves clothes more wrinkled after a wash than they were in before being cleaned. And these are not full laundry loads. Then using the Maytag dryer is a joke. Need to run double times or extended times on most of the settings to get them completely dry. When it comes to the wrinkle free setting... what a joke. Clothes might be close to dry but wrinkled. Have always had Maytag products since forever. Tried Samsung for the last set-----washer lasted 6 years and then needed a full overhaul. Cheaper to buy a new set. Went back to Maytag. MISTAKE. Samsung did a lot better job of washing and drying. Now stuck with Maytag until... when? Retired and dont have the funds to get new replacements. Just my opinion though.
Published: February 12, 2019
Bob of The Villages, FL
Source: consumeraffairs.com

Purchased a Maytag top loader. Hand wash clothes leaves a soap residue on c
Purchased a Maytag top loader. Hand wash clothes leaves a soap residue on clothes. Called Maytag they sent service out. Service tech said (off the record) the design of the machine does not produce enough water, but reported that machine works. Called Maytag again and they said they would need to send out a Master technician. So I set up another appointment (had to take more time off from work) with the Master technician. It was the same guy that came the week before! He didnt bother coming in to look at it! Called Maytag again and they said they would only be able to schedule a service call and if they come out and there is nothing wrong with machine, I would have to pay for the service call!!! I asked for a supervisor and explained why would I do that and he said they would send out another service technician from another service company and I wouldnt have to pay for it. He also offered me an extended warranty for a year for free. Thats great, but my machine is not fixed. This service technician said (off the record too) top loader machines are no good, do not buy, not enough water. He was there less than 5 minutes. Just got off phone with Maytag again and they can no longer do anything else, that the machine is working. I explained to the gentleman that yes the machine fills with a little bit of water and drains the water but it does NOT clean the items! Not going to let this happen to someone else. Plan on spreading the word to everyone to NOT BUY A MAYTAG TOP LOAD WASHING MACHINE. DOES NOT CLEAN YOUR CLOTHES. CONSTANT RESIDUE LEFT ON CLOTHES!
Published: April 9, 2019
Joan of White Plains, NY
Source: consumeraffairs.com

I bought a Maytag dishwasher MDB7749AWM1 in May of 2011. Yesterday, the on
I bought a Maytag dishwasher MDB7749AWM1 in May of 2011. Yesterday, the on button would not work, so I called a serviceman out from Maytag. He said the whole panel needs to be replaced, parts and service will cost me $240.00. What a shame. 2 months out of warranty. I had two previous Maytag dishwashers, lasted for years with no problem. The newer models are junk, do not buy them! I can see by the other complaints that they had the same problem. They do not stand behind their product. I wonder how long the new panel will last? Im done with Maytag products!
Published: July 18, 2012
John of Knoxville, TN
Source: consumeraffairs.com

Maytag, you left me disillusioned and disappointed. I used to believe you,
Maytag, you left me disillusioned and disappointed. I used to believe you, trust you. How am I going to feed my kids without a fridge? I bought our side-by-side French door refrigerator a few years ago and even bought the extended warranty (which no longer is in effect, unfortunately). Yesterday, the refrigerator failed, We called a small local repair person who could be at my home in a couple of hours. He listened and said my compressor was out, a leak was probably in there too, and that it would cost about 900 dollars or more to repair. When I called Maytag to see what they thought, they said that because I called a non-Maytag assigned repair person (even though this small-business repair guy didnt even take apart the refrigerator), I could no longer get their repair plus one year warranty offer which runs 400 dollars. But there is nothing I see on their warranty page that says this. Here I was trying to help our local economy by calling a small mom-and-pop repair person who is known in our town and has a good reputation, but I guess that by doing that minor well-intentioned act, it goes against Maytag corporate policy. Wow, how foolish do I feel now? I feel ashamed to admit this, but I actually started crying when I was on the phone with their customer help rep and asked, Isnt there something that can be done? I was thinking to myself that two months after Christmas with three kids is a tough time to replace a 1300-dollar refrigerator. I offered to pay the 400 dollars to get the refrigerator fixed by a sanctioned Maytag official with their warranty, but that I didnt know that I wasnt supposed to call anyone else besides Maytag if my appliances broke down. I would have never called our small local guy if I had known that Maytag corporate had such a policy. She said that no, there was nothing that she could do, and that is what happens to customers who call a non-Maytag assigned repair person. I guess when this happens to your fridge, you ask your neighbors if they can keep some milk, lunch meat and cheese for you, at least until you can save up for another fridge. Thank goodness that dried pasta and Ragu sauce dont have to be refrigerated. There are also cans of peas and corn and dry cereal, so it should be okay.I cant express how absolutely disappointed I am with myself and with my purchase, and how this has soured me on everything Maytag. I feel like an idiot. Can you believe that I had actually scrimped and saved up for months to buy this Maytag refrigerator and the extended warranty (hah, just to be safe)? I had bought it because I thought Maytag was a reputable company and because it was supposed to help the environment with its energy saving technology. But dont you think that a $1300 refrigerator should last more than 7 years (Believe it or not, this newer Maytag fridge was replacing a 20-year-old fridge that I gave to my cousins and which is still running to this day!)? And to add insult to injury, I already had a major repair done 4 years ago on this same French door Maytag fridge when it was only 3 years old. Maytag should offer to come out and fix their mess, but all I received when I called Robin, the supervisor, at their Tennessee call center was a, Sorry, there is nothing that I can do and there is no one else that you can speak to, and Nope, there is no one at corporate that you can call for help either and I have no advice to offer you. I can give you a mailing address though, if you like. I think I did hear pity in her voice, so that was some comfort. Pity from a call center supervisor, think about that! How awful it must be for her if that is all that she can offer to the desperate people who look to her for guidance! I actually felt sorry for her after I hung up the phone. It must be terrible to know that the company that you work for is probably mistreating its customers and all that you can offer is an Im sorry. I wonder how often someone says a rosary for her and her workers taking on those endless calls for help. How often does she cry herself to sleep after a day of that?I really dont like complaining online and I rarely do it, but this experience was just so awful and hopeless that I feel I had to say something to save other people pain and money. I hope that everyone learns from my miserable Maytag mistakes and please pass on my experiences to all of your friends and family. Those big tax refund checks will be coming soon, and I know that a lot of people upgrade their appliances with that money. Please, please think twice before you buy anything Maytag. I would feel better if I knew that people could learn from my stupidity. Remarkably, I was once gullible enough to trust and believe in American-made Maytag - goodness, was I wrong to do that. I am considering Facebooking my friends and family to let them know what happened and save them the heartache too. I hope that everyone who reads this can learn from my own mistakes and misguided trust in a company. In a world where so many companies throw away or roll over on their loyal customers, all I can say is something that I learned from a wise high school English teacher - Et tu, Maytag? .
Published: February 26, 2013
Marg of Naperville, IL
Source: consumeraffairs.com

I purchased a Maytag dishwasher Model # MDB4949SDE1 from Home Depot April 3
I purchased a Maytag dishwasher Model # MDB4949SDE1 from Home Depot April 30th 2015. This dishwasher does not clean the dishes no matter what cycle you use. After 4 hours and 29 minutes I open the dishwasher to find residue on my so-called clean dishes. Every time I use it I have to re-wash or rinse the dishes by hand before I can put them away.I have spoken with Maytag on several occasions concerning this matter. I have used every detergent on the market. Maytag says you have to use jetdry, and liquid detergent which I did and it made no difference. The latest suggestion was that the water from my water heater was not hot enough which is set on 140 degrees. The customer service rep. ask me how far the water heater is from the dishwasher and I replied approximately 14 foot. She suggested I turn the faucet to my sink on before I turn the dishwasher on so that the hot water is present as soon as I turn it on. This also did not work. They sent a kid out today that turn the dishwasher on for five minutes empty and said well everything seems to be working properly. I dont know what to tell you, yet there is soap residue in the bottom of the dishwasher right now. Do not purchase this dishwasher. It does not clean the dishes. It just uses power and water.
Published: October 27, 2015
Starley of Wilmer, AL
Source: consumeraffairs.com

I have a Maytag washing machine (MDBTT53AWW1). The total cost is $524 for m
I have a Maytag washing machine (MDBTT53AWW1). The total cost is $524 for machine plus installation. And the cost of yearly repair on this machine is $300.I purchased this machine a year and 10 months ago in January 2010. A few months ago, the control panel started to only light up partially but the washing machine continued to run. A few days ago, when i tried to turn on the machine, it would not work--the control panel was no longer lighting up. I called a repair man recommended by Lowes, and after explaining the problem over the phone, we scheduled a time for him to come (ten days later was his first available opening!).Ten days later with a broken washing machine and doing all the washing by hand, the repair man came late. When I made the appointment, I was told he would come anytime from 8 to 11 a.m., and of course, he did not show up until almost 1:00 pm. When he finally arrived, all he did was look at the model and determined instantly that the reason our control panel was no longer working was due to a faulty design. This dishwasher allows the steam to escape through a small vent placed to the left of the control panel. The steam inevitably causes a short circuit, meaning that this will be a reoccurring problem every year.He did not dismantle anything and was in my home for no more than 5 minutes. I was told the cost of a new control panel would be $141 plus his labor fee of $137. So all in all, if you purchase a Maytag appliance, the initial cost is irrelevant. If you purchase a Maytag appliance, you will spend almost $300 yearly to maintain it--basically the cost of a brand-new washing machine.Something needs to be done; this is unacceptable. The least Maytag could do is provide all of us, fools who believed in their product and thought that they were of quality, with a free10-year warranty for this faulty machine which is pre-determined to break down every year as a result of their poor design planning.Cost aside, what kind of world are we living in that major appliances are made to last just one year and then are to be thrown in the dump? There is no way I will pay $300 for the next ten years to maintain a product that is made to break. That is wasteful and disastrous for the environment. Shame on you, Maytag. You will be filling landfills around the country with your terrible products, and the world will be a worse place for it.
Published: October 12, 2011
Deborah of Wilton, CT
Source: consumeraffairs.com

Received new washer & dryer on Oct 2nd, 2015. The dryer has been accept
Received new washer & dryer on Oct 2nd, 2015. The dryer has been acceptable, but the washer has been one problem after another. First of all the washer is so noisy beyond belief. The engineering is one dreadful design. At first attempted use, washer would not begin cycle. Sensor would say lock, unlock, lock, unlock for so long, I would cancel & begin again. It became such an annoyance that I placed start of cycle on a timer (it sat at sensor mode for 20 min.) then I restarted next time sat for 15 minutes without starting. After beginning from start position it would start OR NOT. First repairmen told me timer might be off a bit. As days passed with same issue, second repairmen arrived and found that door was off (not completely closing). Repairmen would place an order for new seal. Upon repairmen arriving for third time (new seal did not solve issue) he believes that lid is uneven, & he will order a new lid & return in a few days to repair. I must admit that service has been quick, but the issue is still a headache. I would NEVER recommend this model to anyone and would like for Maytag to replace washer with a different model. The noise is a factor that no one should have to endure. The grinding noise can be heard from three rooms away from laundry area with laundry room door closed! Im absolutely a very very unhappy customer.
Published: October 29, 2015
Olivia of Montgomery, AL
Source: consumeraffairs.com

Purchased our side-by-side stainless steel refrigerator. After about three
Purchased our side-by-side stainless steel refrigerator. After about three months, we too have a constant puddle of water outside the bottom freezer door. Maytag came out for the first year it was under warranty, each time saying it was fixed. Its still not fixed and its been three years. We have to keep a towel next to the fridge constantly and have experienced floor damage. Class action suit? Sign me up!! My Maytag double oven has stopped working, and my Maytag dishwasher does not clean my dishes at all. I will NEVER buy Maytag again.
Published: August 18, 2014
Tammy of Hebron , IN
Source: consumeraffairs.com

We purchased a Maytag Washer and Dryer from The Home Depot in September of
We purchased a Maytag Washer and Dryer from The Home Depot in September of 2017. We did not purchase the extended warranty because of our confidence in the brand. Within less than a year, both appliances started making noises. By September of 2018, the washer sounded like it had a bag of mice squeaking inside every time we ran a load and had stopped spinning entirely. I called and spoke to a very kind lady who assured me that even if we were outside the one year manufacturers warranty, they would offer us the extended warranty without question because it was so close to the one year purchase. She took my credit card, we were charged for a five year plan and service was scheduled. After service, both units were still louder than I would prefer but the technician said it was common. Over the last few months, both have become louder and louder. Now the dryer shuts off and wont stay on. When I called back to schedule service again, the date of our purchase was all of a sudden in question. (I applied for the contract over the phone so THEIR rep entered the purchase date.) They are now telling us they will only honor the cost of parts and we are subject to pay for diagnostics and labor (which is the largest cost of repair). They are telling us our contract has to be cancelled and AFTER we receive and PAY FOR all but the parts, we can call and pay for a NEW contract. This has been the WORST appliance purchase we have EVER made and we have lost all confidence in the quality of Maytag/Whirlpool appliances. Both units have been VERY disappointing and we spent over $700 on each unit. NEVER AGAIN.
Published: September 25, 2019
Anita of Canton, GA
Source: consumeraffairs.com

I bought this dishwasher from Sears on Tuesday July 15, 2014. It was delive
I bought this dishwasher from Sears on Tuesday July 15, 2014. It was delivered on Friday July 18, 2014. On Friday July 25, 2014 two plastic clips that hold the top rack on broke, and one whole side of the top rack fell down. I called the 1-800 # in the book. Then I called the repairman they recommended. He came out on the Monday July 28, 2014. By the time he got here, the clip on the other side broke. Now the rack was hanging by one plastic clip. While waiting for these parts, the last clip broke and the rack was completely detached. So he received the parts on Friday Aug. 1, 2014. When he arrived, lo and behold, they sent the wrong parts. He had the side tracks that hold the rack, not the cheap plastic clips that attach it to the racks. So I have had my new dishwasher 14 days, and have been able to use it a total of 4 times before it failed. I am now awaiting the new parts. The parts that broke are made from a cheap thin plastic, and this is expected to hold up the entire top rack and the dishes its holding.
Published: August 1, 2014
Patricia of Cobbs Creek, VA
Source: consumeraffairs.com

In December of 2013 I purchased a Maytag clothes dryer model Neptune. In Ju
In December of 2013 I purchased a Maytag clothes dryer model Neptune. In July of 2014, I was hearing a banging sound as the drum rotated. As a mechanical inclined person that I am I removed the top of the dryer and turned the drum by hand. As I turned the drum I noticed that the stainless steel crimped bead around the drum had separated just enough to hit the side wall of the dryer. I was able to bang down the raised portion of the raised bead. This was a quick fix and there was no more banging as the drum turned around. Then in June of this month it started to make that banging sound again. So I removed the top of the dryer and discovered that the bead separated again and then there was a crack that spread to about 1 1/2 inches. I banged down the raised portion again and this lasted for 2 weeks. That’s when I noticed that the crack spread further apart and actually ripped a hole in the left side wall of the machine and froze in position where it would not turn at all. So I reversed the turn of the drum by hand to allow the drum to turn again. At this point I decided to order a new drum which came to $264.00 which included shipping. When it arrives I will replace the entire drum. Being that Maytag/Whirlpool refused to honor their product because this issue happened after the warranty had just expired and the company didnt want to replace the drum. I have never heard of a dryer drum seal bead coming apart in all my experience with repairing an appliance. No I wouldnt suggest purchasing a Maytag/Whirlpool product to anyone. I feel the company should have done the right thing and replaced the drum. In life if you do the right thing all the time, then there would never be an issue with the consumer and corporation. Always do the right thing and you will never go wrong.
Published: July 8, 2014
John of Hope Valley, RI
Source: consumeraffairs.com

Just when you think that youre able to do laundry. First, comes the musty s
Just when you think that youre able to do laundry. First, comes the musty smell. So, you clean cycle your HE machine using only the cleaning product directed by the manufacturer. Then, comes the pump being stuck on. Like it still have to drain yet your clothes are soaked but you heard full force of a good drain. Poof. Unplug and kick it. Look on YouTube and discover you should take it apart and clean out some obscure puddle holder & look! You discovered where the sock monster lives...its gross. Going to start my own business (125.00) to clean these things out. Hopefully not get some kind of fungus from the grossest mold ever. Its Maytag not a Home Depot issue.
Published: January 6, 2016
Phyllis of Brentwood, NY
Source: consumeraffairs.com

First Maytag washer we bought in 2003, worked flawlessly for 14 years, boug
First Maytag washer we bought in 2003, worked flawlessly for 14 years, bought a new one in 2017 only because my wife wanted a bigger washer. Bought a Maytag top load MVWB765FW0. What a big mistake. In less than 3 years it has failed already. The water inlet valve went bad. Maytag offers no tech support because they want to charge you with a service call. I found out what was wrong by researching the problem and error code online and bought the part for $55.00 and fixed myself instead of them charging $100.00 just to show up at your door plus the part and labor. A washer failing in less than 3 years is totally unacceptable and I will never purchase another Maytag/Whirlpool product ever again. Someone needs to wake up at Maytag.
Published: November 24, 2019
John of Easton, PA
Source: consumeraffairs.com

I purchased a new Maytag dishwasher model MDB7609AWB1 approximately 2yrs ag
I purchased a new Maytag dishwasher model MDB7609AWB1 approximately 2yrs ago from Sears. We purchased quite a few new appliances from them and they are always helpful. Within the first year, right after the warranty was up, it stopped working. No lights on the power panel. I called Sears, out of warranty, sorry. Said they would give me a deal on the repair. Sears came out, replaced the computer. $230.00. 6 months later, it stops working again. I go on line to look up these models and sure enough a lot of people are having the same issues. I did some of the checks that they said to do and found my plastic door latch was broken. A little plastic arm that actuates the switches broke. Should have been made of metal. I replace it myself, very easy, by the way. So I figure, in another 8 months it will prob break again. They run anywhere from $19.00-$30.00. 2 days ago power panel and light, not working again. I called Sears and asked them if they were having issues with the power panels that this was the second time in less than 2 years, and if there were any recalls, they said no. I guess they dont follow their reviews, but according to google reviews, its a major problem with most of them. Maytag, Whirlpool, and Amanda. Ordered a new panel today, again they are $141 from Sears but if you shop, you can get a new one for less than $85.00. If you have any kind of mechanical skills, you can replace it in less than 20 mins. It just seems to me that this big companies have let their quality control go and are more concerned about the profit. There should be a recall on these. Do Not buy a Maytag/Whirlpool dishwasher, they are total junk. Sorry Maytag, you lost another customer.
Published: October 11, 2015
t. m. of San Pedro, CA
Source: consumeraffairs.com

I purchased a new electric oven/stove, dishwasher and over the stove microw
I purchased a new electric oven/stove, dishwasher and over the stove microwave. My dishwasher didn’t work from installation and it took Maytag over a month and half to repair. My oven door hasn’t worked properly since purchased and finally broke and I have been without an oven for two weeks waiting on repair. The customer service does not listen to you and seem to be completely unconcerned about your problem. I was told the item broken was a common stocked item and the repair would be quick but that was not true. The repairman told me they would have my parts in a week and would install them on a Monday. They have now scheduled my repair for Thursday. Over two weeks with no working oven. I will never purchase a Maytag appliance of any kind due to the terrible customer service.
Published: April 30, 2019
Lance of Woodstock, GA
Source: consumeraffairs.com

So we purchased a whole package in sept 2014 for our newly constructed home
So we purchased a whole package in sept 2014 for our newly constructed home. In Nov we received the CO and thats when everything was finally professionally installed. After its first wash the dishwasher broke and there was a flood in the house and soaked 20% of the newly installed high quality cabinets. We cleaned up everything and called Maytag to have someone inspect it to see what needs to be fixed. The gentleman came about a week or two later and said that the machine isnt worth fixing and to try to get Maytag to replace the whole machine, but he still listed all the parts that were needed to fix it. We tried calling Maytag and said what the repairman said but they said he must fix it and they will not provide a new one. So we wait for the parts and no one calls us. We follow up with Maytag and they say theyve ordered the wrong parts so it will take longer. We try calling the repair man and he doesnt call us back.Then call Maytag again and get them to call the repairman to see why he doesnt answer us. They told him to call us twice and every time he tells Maytag that hes called us and we dont pick up. So we tell Maytag hes lying, the repairman hasnt called us for weeks and Maytag doesnt give a **. And seems like this repairman is freaking lazy and doesnt want to work, even if hes paid for it. You know whats happening now? Chargeback! Thats right Maytag, screw you. When I do another house I will never buy Maytag again! Horrible service and a very defective product. I thought we were paying for quality!! They lost a customer that is faithful and doesnt mind paying extra. Hope everyone can take this into consideration before buying. I wish I wouldve seen these comments before...
Published: January 16, 2015
Gabriel of Hoedown, FL
Source: consumeraffairs.com

Started having problems summer 2017. My dishwasher leaked and tank replaced
Started having problems summer 2017. My dishwasher leaked and tank replaced, followed by drain pump, followed by circuit board in 2017. Didn’t have use of it for months. It has started leaking again as of Sept. 17.
Published: September 19, 2018
Barbara of South Orange, NJ
Source: consumeraffairs.com

I am so fed up with my Bravos XL washing machine, that I felt compelled to
I am so fed up with my Bravos XL washing machine, that I felt compelled to vent and see if others have the same issue. The first two reviews I read complain of the same thing as I am finding. Some kind of scummy residue on my dark clothes, need to rinse, sometimes soak again to get the residue off. Have tried many different detergents. The guy at the store said try cold water! Yeah right. I use half the amount recommended. We have two boys who play baseball. The seller said this would be a great machine. Id almost consider trying to sell it on Craigslist and buy a good used one with an agitator. Spent a lot of money on a fancy looking machine. Definitely overpriced and overrated. Do not buy this machine!
Published: January 10, 2017
Nathalie of Maple Ridge, BC
Source: consumeraffairs.com

I bought a Maytag dishwasher in 9/2006. I was happy with it until 12/10 whe
I bought a Maytag dishwasher in 9/2006. I was happy with it until 12/10 when it smoked and almost caught fire in the middle of the night! Luckily, I have a GFI circuit breaker and it shut the dishwasher off before it burned my house down. After researching on Google, I found out that my dishwasher had been recalled as a fire hazard, and I was never notified by Maytag. I called Maytag from my house phone and the automated system knew my name and address immediately just by me calling -- so they could have easily notified me but they chose not to.I ended up getting a voucher to purchase a new dishwasher (model: MDB7709AWB2). The one year warranty has literally just expired, and the Start/Resume, and the Cancel/Drain buttons no longer work. The replacement parts from Maytag cost $212.37, and that price does not include the price to get it installed from a service technician -- add on another $100-$200 depending on where you live. This is a known problem, and seems to repeat yearly! Another annoying thing about this dishwasher is the wheels on the racks. They dont glide easily and they constantly get off the track. I hate this dishwasher and I will never purchase another product from Maytag/Whirlpool/Jenn-Air again!
Published: April 6, 2012
Leslie of Glastonbury, CT
Source: consumeraffairs.com

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