This is a wonderful washing machine. For cleaning clothes it does exactly what you expect from a washer. We have had 2 Neptune front loaders. They, however, have a couple flaws I dont want to live with again and will be looking for one that has come up with the solution to them. One, the bearings on them need replaced on a periodic basis or it sounds like a 747 taking off. Two - the front gasket around the barrel has a mold problem no matter how much you try to keep the thing clean. Other than that, these machines perform fantastic.

French door refrigerator w/ freezer in bottom 2 years old. Purchased this model MFI2665XEM7 December 2012. June 2014 had repairs to freezer. Freezer froze up and bulb stopped working. Maytag covered repairs. September 2014 the ice maker stopped working and having it replaced as we speak. Total cost today for ice maker replacement $216.18. Am I POd, hell yes!!!!!!!!!!!!

It is impossible to dry clothes in the dryer without the worst wrinkles you can imagine. I have 2 of them and they are both horrible machines!! The drum spins too fast which causes the clothes to get stuck against the tumbler fins. The centrifugal force holds them there and they just ride around without tumbling in the drum. When the cycle is finished the clothes have been dryer while jammed up against the fins and they are so wrinkled you have to wash them again. The ONLY way to get them through a drying cycle without a tremendous amount of wrinkles is to stop the machine every 5-8 minutes and fluff the clothes around inside the drum by hand. DO NOT BUY!!

I purchased my first Maytag dishwasher and it was recalled as being a fire hazard. I was offered to have it repaired or pay for an upgrade (approximately $200). I chose to pay and upgrade because I dont want a fire hazard in my home. After my paid replacement, I received a recall on the new dishwasher regarding the same issue (different model) and I chose once again to pay and upgrade (thinking that if I spent $700, I wouldnt have a problem). In less than two months of installation, the dishwasher died in the middle of a cycle. Filled with water, I bailed it out and called Maytag. I told them that I wanted a new one and they told me that I was past the replacement period. They sent a service man out and he stated that it was a problem with model # MDB7709AWB2 and serial # F03002958. He said that it was easy to fix and said he had done it several times. So now, within less than 1 month before my warranty is expired, the dishwasher did the same thing--it died in the middle of the cycle and wont turn on. I called Maytag and they told me that they would send out a third party repair company (JD Appliance) but I would have to wait for four days. I contacted Maytag and said that I was concerned about the dishwasher breaking down again for the same problem (bi metal unit blew). This is the second time it happened. Jeremy, the repair man, said that the first replacement was not installed properly and they should have replaced the entire unit. He stated that it was a common problem with that model, as did the first repairman in Dec 2010. When I spoke to a supervisor named Kia at 800-344-1274, she stated that they had no known issues with this model. I said that it was not what the repairman told me as well as the Maytag dispatcher. They both said that the heat sensor (Bi Metal Thermal Unit Part No. W10258275) goes up and has to be replaced because it is overly sensitive. If you are out of warranty, it costs around $200 to have it fixed. I told Kia and she said that it was not documented in her file, therefore, it never happened. I want to know my consumer rights to address this issue. I have paid for (on 3 occasions) a new dishwasher and have continuous issues that cost me money. I want an assurance like an extended warranty, free of charge, for the dishwasher that has already been repaired twice for the same exact problem. I have the original part that was improperly replaced to prove that it wasnt replaced to specifications, therefore, blowing it again. I was told by Kia that Maytag does not compensate or replace their products unless deemed not repairable by the technician. It doesnt matter how many time the same problem occurs. I would appreciate your attention to this matter.

I purchased my Maytag dishwasher thru Costco. I did so because I got a 2 year warranty if I bought thru them. The washer was approximately 6 months old and they replaced the pump. Approximately 3 months later they replaced the heater. Approximately 4 months after that they replaced the entire operating/electronic board located in the door. Approximately 6 weeks before the warranty was up they had to rebuild the middle dish tray. Now that the warranty is expired by 2 months the door is leaking like a sieve. Unlike most families we use our dishwasher at least twice daily. In summation I would not recommend this brand of appliances to anyone. I will not pay to have this one repaired.

Like everyone else Im calling corporate. Mr Fettig he should be in hall of shame after these complaints with their defective product. My fridge leaking, ice maker broken, water everywhere and eight inches of ice. I wonder if he owns a Maytag himself? Oh well after a while he might have a flood on his floor. This should be recalled just like my first model in 2001 that was a fire hazard. I had to go to the top then and I will now also. We should be protected from buying garbage while he makes 4 million a year.

I bought an off-white or light cream color gas Maytag stove about three years ago. When I first used it to boil some water for tea, the light colored grills turned black. And this is without cooking a full meal, merely boiling water. After a few more uses with light cooking, and a few spills on the cooktop, I discovered that it was simply impossible to clean. The glass on the oven door became discolored with the first use, and is also impossible to clean. I purchased several types of cleaning items and sponges, and nothing works. This is a disgusting stove. I hate it and I wish I never bought it. I will never purchase a Maytag anything ever again. Its the poorest and cheapest no-quality item - a total waste of money.

Three years ago, we purchased a gas Maytag double oven, it worked fine for three years, then it blew the breaker. When we turned the power back on, we could not turn the oven off. The control panel had to be replaced, dinner too. We had bought the extended warranty, so that was covered. Last week, after four months, it happened again. We placed an oven thermometer inside the oven and it is was higher than the maximum temperature of 600 which the thermometer could measure. We are currently awaiting a new control panel. Maytag used to be a good name, but recommend you to buy something else.

Our 3-year-old Maytag Quiet Series 300 dishwasher continues to have problems, especially with electronic keypad, which we had replaced (exactly) 1 year ago. The issues are: currently (and previously) not filling water; leakage around gasket, which we replaced twice. I read in other related posts that fire hazard has been flagged as a potential problem. Im not surprised as I cant tell you how many times this machine has gone through the motions (cycles) of appearing to clean, then we discovered that it has not cleaned anything, despite being very hot (and dry) inside the unit. Stay away from this brand.Multiple service calls and replacement parts we incurred at our own cost, in addition to many episodes of inconvenience to our family.

Bought this stove in 2011. 9 months ago I had a 300$ repair for fuses to two out of the five stove top burners. Several days ago the ovens were not lighting and I called for repair again. Well the ignition switch in the lower oven had a frayed wire from the factory which created an issue with the control panel. Today I was quoted 600$ to repair the ignition switch and the main control board. PARTS ONLY. I am not repairing this stove. Called Maytag due to the issue of a defective ignition switch wire and got nowhere. Very poor quality product.

Have used for several years, no problems. Not even with ice maker. The black color is good and matches other appliances. I like the pull out drawer for freezer items. However, the filter is very hard to change but other than that everything ok.

I bought a Maytag washer and dryer at Lowe's when I bought my home-the price was great and I have not been disappointed in them-have had them over 3 years now. My washer has a stainless steel tup and is a top loader. The combo of the two was less than $1,000. The washing machine has deep clean, heavy load or light load, hot, warm or cool water settings, a hand wash setting and many other features that I think most consumers can appreciate.

We purchased our washer Model # MHWE450WW01 and Serial # CS10502122 on March 30, 2011 along with a front loaded dryer and refrigerator on March 30, 2011 from a local store Appliance Outlet in Duncansville, PA. As with most new purchases we were excited as all three of these appliances being replaced were 20 years old. All were installed and worked great. My wife and I would often comment that in the spin cycle the washer sounded like a jet engine readying for take off. At some time in early 2014 we had Appliance Outlet come out and inspect the washer and told us that the washer was not to be that noisy and they would authorize replacement parts under warranty. In calling Maytag we were treated well and the parts came. Rear tub W10772619, Basket W10283352, Front tub W102823352.One of the parts was in fact cracked when it came in and had to be reordered. It was and several weeks later it arrived and Appliance Outlet fixed the washer. It ran so quiet we could not believe it was the same machine. In late spring of this year the noise was back. Appliance Outlet confirmed that indeed the same issue was happening and we would need to replace the parts again. In early June 2105 I called customer service and explained the situation and the rep took the notes and stated that we could indeed get these parts replaced and we as homeowners would pay for the labor. As YOU would I tried to get the labor paid for and was given the company line policy and told that there was NO way Maytag paid for the labor and the parts would be shipped. I accepted these terms.Yesterday my wife called to find out the status of the parts shipment and was taken for all intent and purpose right back thru the initial call routine. NO record of my call in early June existed and the best she got was that if Appliance Outlet would call and order the parts that they would be reimbursed. Appliance Outlet said that is NOT normal warranty procedure. Normal warranty goes from Maytag to the appliance Owner. They only confirm the issues/problems and do the labor. I am now stuck. I am also CEO of a company and while it pales in size the buck stops at my desk.

I would not buy a Maytag again. I am very disappointed with the noise level this dishwasher produces. I am also not happy with the inside capacity. I never have enough room for all the dishes when I have dinner parties.

I am very satisfied with my Maytag washer and dryer. Had it for 10+ years. No complaints. It’s easy to set the machine according to my preference for each load of clothes. The dryer is great. Settings on the machines are very easy to use. This is important since I have a vision problem.

Maytag Bravos XL MCT (Disposable). Model number MVWB835DW3 Top load washer. I’ve read many of the reviews on the site and feel your frustrations. Let me start by saying, at least you have a choice of products. I’m stationed in Okinawa Japan and have ONE place to buy my appliances and a choice of two machines. Both of them are garbage Maytag products. The first one (model noted above) died after 18 months. NOTHING they could do! The “technician” they sent didn’t have a clue. His answer was to replace the control board. Time to receive part? Up to 30 days. Really! My option? Buy the exact same product. I can’t even describe how screwed over I feel.

Purchased an expensive brand new home which had Maytag appliances in it. After about 1 1/2 years the freezer bottom began to constantly freeze and drip onto my floor. I researched the issue and found it was common, simply thaw the area where it freezes. Did it multiple times, we do not overfill our freezer etc. We must take the ice out of the bottom every 4-5 days. My hardwood floors are destroyed now. We purchased a Samsung fridge freezer bottom when they first came out years ago, had it for 7 years, 0 issues, but it went with the house. Now my Maytag oven door is locked shut, also it takes a very long time to boil water. Maytag junk. I am going to buy another Samsung fridge tomorrow.

Maytag BRAVOS XL Washer - The worst washer I have ever used. Do not buy! It does not use enough water and leaves a white scummy residue on dark clothes. You have to wash them all off in warm water and then send it through one or two more rinses to get it washed off. I may as well do laundry by hand! Absolutely disgusting!

When I bought Maytag Neptune top-load washer, it lasted three months. I had to have the rockers replaced. Three months later, the lock switches went bad. Six months later, the main circuit board went out. Thank God it was under warranty. Ive had this ** washer four years and it broke down once again. I dont have any warranty and the money. They want to fix it. Im going to go out and buy something else. Piece of junk. It makes no sense. And when the first situation arose, I did ask if it had been recalled and of course, they said no.

We purchased a high-end stainless steel interior/exterior unit in January 15. It is now July 15 and we have not been able to get any use out of it. Day 1 washer leaked. Full day off for service. Guy told us we were using the wrong soap. It leaked on the very next wash. Called again. They forgot to check the soap dispenser. Another service/day off. Leaked again! Another service call/day off. They replace the dispenser & seal. Now washer no longer leaks but the dishes are dirty and wet even days later. Another service call. Another new part. And now we are waiting for our 5th service call. We paid for a new unit and have a refurbished cobbled together piece of junk. Maytag stubbornly refuse to replace this unit.

I’ve had this new stove just over a week. Used 3 times (I just moved). I have cooked on staying already on the ceramic top. I’ve had a ceramic top stove for over 20 years with barely a mark in it. Terrible. I’ve left a message with the store with no reply.

Would need 3rd panel for 8-year dishwasher - Either no lights come on the panel or Load done lights, like now. It has happened so many times over the years from about a year after spending a lot of money on a Quality unit. Many times I was able to operate it after turning the breaker off/on or leaving it to sit for a week or so, multiple times! Also, the rubber on the racks did not do so great - peeled and rusty. I did apply rubber repair multiple times, then got new racks at my expense. Several other brands bought over the years lasted 10+ years with no repairs!

This washer is a piece of expensive junk. It was used sparingly (2 people using it) for 16 months when a repair service had to be called. The estimate to fix the machine ($980) exceeded the initial cost. It did not clean the clothes adequately when it was working. There was a powdery substance on the clothes when they were removed. The clothes were always bunched up and intertwined. Only the proper type and amount of soap was used. I cant recommend this washer to anyone. We were very disappointed since we have always purchased Maytag washers/dryers. Never again.

This Maytag washer and dryer are far more superior than the units I had before. It is also made in USA which makes me feel like it will not fail me as soon as the others. The agitation when washing anything is something else I love. I will buy more Maytag in the future.

I recently purchased a Maytag washer and dryer from Lowes. The performance of the washer was highly unsatisfactory. The water sensor does not allow sufficient water to enter the machine. Thinking it was a malfunctioning machine, I spoke to Lowes, and ask them to swap it out with another machine. They were cooperative and pleasant to deal with however, the replacement machine was no improvement. The water sensor does not allow enough water to enter the machine to even begin to saturate the load of laundry! I bought a washing machine, not a dry cleaning machine, but a dry machine was what I got and that is NOT okay with me. The literature states that load will not be covered with water, so that is how it is designed to work. With inferior water levels, and no agitator, there is not even a chance of water splash saturating and cleaning clothes. I am not an engineer, but common sense says this is efficient nonsense. VERY, VERY DISSATISFIED!

I also purchased a Maytag dishwasher a few years ago. It has never worked that well. We had a repairman come out once to replace the control board but the problem soon returned. Interestingly, we found that if we wait long enough until the control panel is in the mood, the dishwasher works again and the control panel responds to button pushes, until the problem returns.I dont recall what model I purchased but it seems to be irrelevant. From reading the other customer complaints, its quite obvious that all Maytag dishwashers inherently have problems with their control panels and Maytag intends on doing nothing about it. I guess the extra repair costs that their customers have to pay for their defective products brings in some additional revenue to Maytag, so theres no real motivation for them to fix their ** products.

I purchased My Maytag Washer and Dryer set from Lowe's, which was a very good experience all the way, back in June 2017. After two years I can finally give an honest review. We love this set even though it is not as quiet as the old Maytag washers. Still is but not as. We have not had one bit of trouble from either the washer or dryer. The next size larger would have been the better choice for us since we now have king size bedspreads to wash. It still does the job though, just one piece at a time. A lot of people complain about the smaller amount of water used but it still cleans clothes quite well. If you need more water just use deep water wash or for even more water use the setting for bulky sheets which really fills up the water level.

MFF2558VEM0 - Had the same problem repaired less than years ago.. Now has the same problem. Looking for a new fridge. Hope better luck this time.

I bought a Maytag washer, dryer, and a dishwasher from Home Depot. It has only been a year and 1/2 and the washer has already broken down. Maytag wont help and neither will Home Depot. We are two elderly ladies (sisters) that used it once or twice a week. I feel we got ripped off. We cannot afford parts, labor, or a new washer. This product needs to be pulled. And Home Depot should not sell anything that is not a better quality. I trusted both companies and am sorry I did. Thanks.

I wrecked on a bike, had surgery and in a wheelchair. I bought and had a Maytag dishwasher delivered from Beaumont Home Depot and this mdb7749sbw2 model never never worked. Home Depot told me I had to bring it back myself (Im in a wheelchair at the months that was impossible) and I called Maytag warranty. They sent a tech. He replaced a front power panel that didnt work. They sent out two more techs and they said use other soap Lemi Shine and the other guy said use Finish and turn your hot water heater all the way up. That never worked either. I have had this a yr and it just sit there and money in the trash. It makes me sick.

Upon remodeling our kitchen about 4 years ago, we decided to put in Maytag appliances, one of which was the dishwasher . On Nov.29th, our granddaughters were playing with our dog when they ran through the kitchen and the dog started to yelp and went down and started to bleed. As she went past the washer her leg was sliced open by the bottom of the washer door. As it turns out, the bottom of the Maytag dishwasher doors has a sharp cut edge with no covers at all along the entire bottom of the door. We have also read about two children who have had the same thing happen to them. This is a very serious problem that needs to be addressed as soon as possible. The first surgery as of now has been $3,600.00 because of cut tendons. It would be totally irresponsible not to warn all consumers of this extremely serious hazard considering most families let their small children play in the kitchen

Maytag never fails to please me. My dishwasher is so quiet I sometimes have to put my ear next to it to make sure it’s actually working. The inside is stainless steel (those are the quietest) and it has a child lock so my 2 yo grandson can push all the buttons he wants and he still can’t mess things up. I love the high temp and sanitize features and everything is always clean and dry when done. It seems like it takes a long time to run through all the cycles, though. That and no adjustable top rack are the only two things I miss with my previous dishwasher.

I purchased a washer and dryer model MAH8700AWW. In 2005, I purchased the extended warranty. In 2009, I had to replace the main control board and motor on the dryer. Now, I find out that the washer has a warped drum which caught on the door boot and messed the shaft up. I didnt know that it has probably been that way since I purchased it because every time I washed clothed, I had to stay in with it because when it would go to spin, the washer would walk out into the middle of the room. I called about it and they told me to put rubber pieces to hold it still. Now it is going to cost $ 821.95 to fix. That is more than I paid for the washing machine and Maytag will not help to fix it. I would like someone to contact the company and find out why they dont stand behind their products anymore.

Back a couple years ago, Dec. 29, 1983, I purchased a Maytag washer, model A209, and a Maytag Dryer, model DG110. Im still using them daily. The washer has given NO problems, other than the brake has taken to squealing. This causes nothing more than a notice that the load is done, so no repair is necessary. The dryer has proven more problematic, as I have had to replace the ignitor three times, the blower fan twice, and the motor (and belt) once. I still think I have gotten my moneys worth.

Ive had my washer and dryer since 2007. We purchased a new vacation home and it was included. I used the HD washing machines at my daughters, though hers was a front loader from a different company. Im unhappy with mine. Would not purchase one again. I find my clothes arent clean and my kitchen clothes and towels always have a residue on them. I now wash everything on warm, use the proper amount of soap and have to do heavy load cycle. Im still not happy, but it beats buying a new one.

Very dissatisfied with Maytag Washer Mod MVWB835DW0. This Large Capacity machine does not adequately clean a large capacity of clothes. In order to get a half decent wash performance from this machine, fill the machine only 1/4 full. Even using the recommended manual, I was very dissatisfied with the way my clothes looked after washing them with this machine. While I have been unhappy with the performance of this machine since purchasing it. What motivated me to leave this review is when my pants had the same sand debris on them after the wash as they had before the wash. I will be looking for a new machine this weekend. IT WILL HAVE AN AGITATOR TOWER!

I have owned this washer for three years and the smell in the entire area of my home is getting unbearable. I have used vinegar, clorox, and washer cleaner and I always leave the door open when the washer is not in use. My other complaint is that even a small amount of bleach cannot be used on clothes without causing bleach stains because it runs directly on the clothes before enough water is in the washer. The receptacle for softener also does not dispense the softener properly. I am very disappointed in this machine.

I have had my washer and dryer for more than 5 years. As normal, over time, stuff wears out and parts need to be replaced. The manual doesnt list part numbers that are needed. The website doesnt pull up part numbers when you type in the model number. After paying for overnight shipping that isnt guaranteed (and was more than the part itself), it didnt show up until a couple of days later and it was the wrong part. I would have to pay for shipping costs of the return, now tripling the cost of the actual part. Calls to customer service were not at all helpful as all they could say was that I would have to pay for the return shipping and they were sorry there was nothing they could do. I wont be purchasing anything from Maytag ever again.

Washer Leaks, dryer noisy, cant balance washer, dry settings make little economical savings. Washer repair list, balance adjustment, filter body, door latch, door casket. Dryer lint basket felt repair. Door sensor, overall un-dependable.

My Neptune washing machine does not drain or spin. It keeps going unbalanced. I am told that I used the wrong detergent. The machine takes a whole day to wash a small load of clothes and then never finishes. Clothes and towels are constantly being ripped and torn. This Maytag product is inferior and we have paid a lot of money for this product that does not work. Repairs to this product are not advised, we have been told that we just need to buy a new one again. This is poor service and poor advice.

Maytag washing machine Model # MHWE500VW - 2 control boards only last 4 years. I paid top dollar, $1229.00 to be exact and the parts and labor are $659.00 with no guarantee that there wont be further problems. Technician told me that this is typical of Maytag products. Contacted Maytag and they told me to take a hike and have a nice day. I will attempt to get some help from the place of purchase, Hamai Appliance, Maui, Hawaii.

My new Maytag washing machine does NOT CLEAN clothes or anything else. Waste of money. I have soft water, use bleach, hot water, Tide. I have even tried adding some baking soda. No use. I cannot wait until I can find a washing machine that works.

I love the way it can really handle large loads. The dryer is the best though. It actually dries your load without you having to turn it on more. There are many different choices that handle drying. So, no more to the bone drying.

My washer (Performance Series 4000) needed new bearings about 6 months after purchase. By the time the parts came in and after the A&E repairman rescheduled because he didnt know how to replace them, another two months had passed. Now, a year later and with no more warranty, the bearing needs replacing again! This washer is only 1 year 8 months old! The first repair cost well over $1,500 but was covered under warranty. There are hundreds of other people with Maytag washers having the same issues! Maytag is well aware of the defect and refuses to take responsibility. I would like to file a class action lawsuit against Maytag. Im in Tennessee. Please contact me. Thank you.

I purchased a Maytag Bravos washer and dryer 3 years ago, thinking I was buying a high quality washer and dryer seeing that it has the Maytag name on it. When it was nine months old, I had to have the complete tub assembly replaced. Now coming upon three years old, I am having similar issues with the machine so I called out a repair service out to see what my options are. Come to find out this time that the shocks that support the tub are bad. All three of them need to be replaced at a price of $455.00. At this point, it is not worth putting the money into it. Maytag, 3 years old and I am having to start shopping for another washer. It will not be a Maytag.

I have a Maytag Centennial washing machine which is about 3 years old. In the past 6 months I have to replace the actuator twice. I have had Maytag washers for about 40 years. I will never purchase another one unless it is the old style. That would mean that it would be a used one. This machine is a bad purchase. Maytag use to stand for quality, but not anymore.

I love it. Laundry as well as horse blankets. It does it all! I have never ever had one problem with it. Love the delay start setting as well as the extra rinse cycle.Easy to clean the gasket and keep the soap dispenser out to air between washes!

How many times do we have to go without a washer? We have to wait on service to check/see how many times it has to be fixed. This is since we bought it.

I purchased a Maytag washer-dryer combo in late July 2014. It wasnt until early August that we actually used the washer. It worked fine the first day, but the next day it would no longer fill. After following all of the troubleshooting instructions, I called Maytag to schedule a repair. They said they would locate an authorized tech to make the repair. I called back the next day and was informed that there was no repairman in my area and they would contact a service that contacts local repair techs. A few days later I called back to learn that they still could not locate a repair tech. I live near the New Mexico/Arizona border, and asked if a service tech could travel from Tucson, Arizona and was told that they could not cross state lines and, at that point there was nothing else they could do. They claim that I live in a remote area, but I reside near a major US Interstate (I-10). I will be filing a complaint with the BBB and my states Attorney General. It is now late October and all of my efforts have been ignored. I am totally disgusted with Maytags customer service.

I have the Maytag Direct Drive Motor washing & dryer set the is supposed to be “commercial technology.” The washer is supposed to keep wet clothes fresh if they don’t make it to the dryer right away. After 2 years, I disagree in that it offers no better outcome than the much older machine I replaced. Furthermore the dryer cuts off leaving my clothes damp every single time, which I cannot stand. It leaves my clothes to wrinkle terribly and damp to stink if I do not collect them fast. I honestly wish I still had my old set. All the new features simply fail to measure up not to mention over complicate and add expense to repairs.

This product was purchased in March. In September, the agitator broke off. Thats a new one on me with a washer. Every other one Ive bought tended to last 10 years or so, then something like a motor wore out. It was an obvious design flaw on a topheavy agitator held on by a flimsy plastic sleeve. To make matters worse, their warranty service seems mostly geared to selling extended warranties, necessitated by the poor quality and bad design of their products. So, for a mere $182, I can have it covered for the next six or seven times the agitator breaks. No thanks, Ill figure out how to fix it myself when its no longer under warranty, or just cut my losses by buying another machine, and never another Maytag or Whirlpool product. I had a similar experience with a Whirlpool refrigerator purchased in April 2017, which had a defective module that went fortunately just before it was out of warranty.

Food freezes in the refrigerator. If I turn it down, the freezer does not freeze. What has happened to the quality of Maytag? This unit is so new. I think I am going to take it back and buy a better brand!

My Maytag dishwasher is a nightmare. I purchased it in February 2013, started having problems with it turning off a week ago. I called Maytag customer service on Wednesday and was told I had a service call scheduled for Friday. I took the day off of work to be available for the repair service. I was given a phone number for the repair service. By noon I was wondering when I would receive a phone call to let me know when the technician would arrive? Then I was told that my appointment was scheduled for next Tuesday... ARE YOU KIDDING???? THAT WOMEN FROM MAYTAG CUSTOMER SERVICE LIED TO ME ABOUT THE DATE OF SERVICE!!!! I spoke with Scott, customer service representative (manager) and he told me that I was sent an email with confirmation. ANOTHER LIE!!!! I HAVE NOT RECEIVED ANY EMAIL FROM MAYTAG. I would never buy another Maytag appliance.... They DO NOT STAND BEHIND THEIR PRODUCTS. LOUSY CUSTOMER SERVICE... SUB PAR TO SAY THE LEAST!!! Very dissatisfied customer - wasted my time and are not willing to make it right.

We purchased the Bravos X set (Model Number: MEDX700XW0 and Model Number: MVWX700XW2) form Lowes in October 2012. When the items arrived and we used the dryer for the first time in the delicate setting, the machine kept cutting off! So, Lowes brought us a new one. At first it worked but then the delicate cycle on that machine ended up not working as well a few months later. I ignored it and used the other settings. Yesterday, the washer broke. The entire basket detached! We were washing a small blanket and sheet set and kept hearing a loud banging sound. I went to check and the clothes were soaked and the entire drum was detached. I am so friggin angry! We spent over 1200 for this set and less than 3 years later, the set is ruined. I am on the phone with Maytag now b/c they need to replace this set or give us an upgraded set. They know that this set had issues yet they decided to still market and sell it. I want to sue!

I have had trouble since I bought the Maytag Bravo washer. It first started out with the motherboard putting up crazy numbers. It took 2 different motherboards before that problem was fixed. Then it started with not wanting to drain; that was caused from the washer machine sucking up small clothes items in the drain plug. I had to call the Maytag repairman 4 times until I was told I had to put the small items in a laundry bag for this to stop. Now it is going off level on every wash, even when it has only 2 pieces of clothes in the machine. I am about ready to throw it out. Btw, all of my appliances are Maytag and I will never buy another Maytag appliance again or I will never recommend a Maytag to anyone.

Weve got a 3 year old dishwasher thats stopped working. First some of the lights on the control panel wouldnt light up, now only one light will light up and it wont start at all. Maytag would be better served to stick with the older mechanical switches and settings if it cant manufacture reliable electronic control panels.

We purchased a Maytag from Lowes about 3 years ago. The spin function quit working properly last Feb 19. We paid $350 to have parts replaced thinking it was a fluke and we would be set for a long time to come. Well, last week the same thing happened... not even a year later. Lowes doesnt care and Maytag doesnt care. They want you to spend more to get a warranty to get you to 5 years... well as far as I am concerned that is not good enough. An appliance should last 10-15 years. This Maytag was to replace a Whirlpool that caught all of our clothes in the agitator fins, so after a short period of dealing with that we paid out for a Maytag without an agitator. So in the span of 6 years... we had about $1,500 of dissatisfaction. I believe our repair guy said they the companies are one and the same. Selling junk ought to be illegal.

Bought this Dishwasher two years ago. Control panel was working intermittently now it does not work. I am looking for anyone with this same problem. I know lawyers who are class action specialists who fight for the consumer. We need to make Maytag responsible for the flaws they have in their product. From reading these other reviews it seems that this control panel issue is consistent no matter what model you have. They must all share the same electrical components that is causing this issue with the control panel. My model number is MDB8959SBS2.

We like the refrigerator and we have had it several years. But the thing the top freezer conceals much of the top rack of refrigerator. We must duck and almost kneel to get to food inside. Next fridge will have drawers and doors that open on both sides.

Every 3 months, the freezer compartment needs to be dismantled to unclog the defrost drain hole. When this occurs, it dumps all the defrost all over the base of the freezer which then leaks water out of the freezer door all over the floor. Clearly a design flaw and Maytag will not acknowledge this but appliance repairman says these are notorious for this. A $1700 fridge shouldnt do this. Never will I buy a Maytag again, a complete POS.

I bought this washer and dryer (Bravos MCT MA655LDY) after receiving several notices from Hydro that I was consuming more electricity than my neighbours! It was delivered March 31, 2018. On July 5th 2018 I tried to use the washer. It lasted exactly 3 months! I called The Brick who sent a technician out, he said the control had gone. Not sure what that is, but 3 months? This is absurd. I would like them to replace this washer.

I bought a Maytag dishwasher (model #MDBH979AWS3) from Home Depot on July 2010 and had it installed. After 2 weeks, I found water leaking into the basement. The installer said rubber gasket in water line de-laminated and caused leak under the dishwasher and flooded the floor to basement. Product defect and water damage covered by Maytag insurance. Now Feb 2012, about 1 1/2 years after buying, the touch panel controls dont work. I called Maytag regarding any control panel recall and they said no and its out of warranty. The advice given was that they can send out a serviceman for $269 to fix with parts, labor and one year warranty. It seems like planned obsolescence. Dont buy a Maytag.

I bought two sets of Maytag washer and dryer. We have had them for less than a year and the tubs had to be replaced out of both of them. Now, its less than six months later and they are doing the same thing, so the tubs have to be replaced again. What kind of equipment are you making? This is just an outrage. You are scamming people to buy your products by your so called advertising and rep. Well, this is false advertising on your part. I will never buy another Maytag anything or Whirlpool either. I also see there are a lot of others having the same thing being done to them. I would be ashamed to even have these products to sell. Shame on you. Scammer.

I saved for this refrigerator for some time and assumed at my age this would be my last one. Thats a joke, less than 2 years and I see this water leaking on my floor. I blamed my dog at first. This was a Home Depot purchase. I love the middle drawer but the freezer has this problem. I removed the ice but it comes back. I did not purchase the extended warranty because if you have an excellent product, you dont need an extended warranty. And of course this happened RIGHT AFTER the warranty ran out. I am VERY upset with Maytag/Whirlpool. Will NEVER buy another product from them. This fridge should not have problems in less than 2 years.

My brand new top of the line Maytag Bravo washing machine lid was broken and locked and would not open. I had clothes in there getting moldy. Three days in Pacific Sales trying to get help. The washer, of course, is under warranty (about 90 days). Finally a repairman came out from Appliance Doctor. He had no clue what he was doing. The company was rude. Then Maytag said High Tech was coming out yesterday, Monday, Dec 16, 2013 between 8 and noon. It never happened and when I called High Tech, he was rude and said it was not on his calendar.Maytag will not give my money back or a new machine or provide a competent repair company to fix it. I will be giving away the 1000.00 washing machine for someone else to fix and buying another brand. I would never buy Maytag anything after this experience. Please note, this is the first time I have ever complained to Consumer Affairs. Thank you for your time.

I have only had this machine a few months and am completely dissatisfied. It sounds like a jet taking off and uses so little water. The clothing does not come clean and wrinkles are close to impossible to iron out.

My mom decided to splurge on a new Maytag Bravos washing machine and matching dryer thinking that at age 80 the machine would outlast her. But no. After 4 years and just past the warranty, the timer started going crazy. The repairman recommended a $250 motherboard and $90 pump and $500 labor (yes he is next on my list) and it still does not work. I WILL get her money back for the repair and we will NOT be getting a bravos to replace it.

I have a MFX2570AEM French door refrigerator. Like many others on this site I have ice building up under the freezer drawer. Water also leaks onto the floor. We keep a towel there constantly. We bought this refrigerator along with a dishwasher and microwave, all Maytag and have been disappointed with all of them. We thought Maytag made quality appliances, but my experience tells a different story. I havent called for service yet, but will later today.

We purchased a Maytag dishwasher MBD7749AWM on 03/15/12 from Home Depot. The control panel went out on 01/24/12 under warranty. The unit was down approximately 2 weeks waiting for parts and a second service call. Just six months later (approximately 08/05/12), the control panel failed again. Thinking that a trusted American, iconic industry leader such as Maytag would stand behind their product, I called for what I thought would be a covered repair. I explained to a supervisor that their panels have not made it 1 year in service. She assured me there were no out of the ordinary problems with the panels for my model dishwasher in one breath, then stated they were out of parts and on backorder for three weeks. Now the truth comes out, further telling me that the unit is out of warranty and nothing can be done short of sending out a repairman, that I would be responsible for parts and service. After further discussion, she reluctantly agreed to send me the part for free if I arrange the installation and told me that it was very simple to install. When the part finally showed up on my doorstep with no paperwork, it was wrong. When I called and complained for waiting 3 weeks for the wrong part because there was no quality control in their parts and shipping department, all they could do was say sorry. They told me just to keep the part they sent and they would send the correct part. I begged that they ship the correct part overnight and they adamantly stated that was not an option. Maytag stipulates their process only allows ground shipping from FedEx per their contract. Knowing I had no other option, I agreed and waited for 5-day ground. The part showed up 13 days later and delivered by USPS. Apparently, I was lied to again and the left hand has no idea what the right hand is doing. Apparently, Maytag/Whirlpool have an inadequate and poorly trained quality control system in place and their manufacturing and electronic divisions are surly lacking a strong management team needed to go in and clean house. Instead, the whole mess they have contributed to continues to haunt Maytag has continued to be made to believe its okay to produce subpar products while continuing the complete demises of a once trusted American, iconic industry leader all while living on the Lorals of twenty years past.Whirlpool would do itself and this country a huge service by just letting this brand die and thrown on the heaps of scrap steel headed for China where maybe they can copy and fix what they were not capable of.

Have had continual problems with Maytag Bravos. They will replace in under a 5 year warranty. If not for the warranty, I would be out over 700 dollars spent on this very bad machine. Based on my experience Maytag washers are of poor quality. I would stay away.

Maytag Centennial 3.4 top-loader was purchased at Home Depot. It has never worked yet. On 4/28/12, the third weekend, I sat home for the servicemen to fix this junk machine. The first two times, the machine didn’t work ten minutes after they left and today they went to the wrong address. I have much more important things to do than to sit around and wait for someone to figure out what is wrong with this machine. It would have been cheaper for me to junk this brand new machine and buy a washer from a company that makes washers that work!

This machine is not backed up by Maytag unless you purchase an extended warranty. I tried to contact Maytag regarding this machine breaking in less than two years. This machine has all the bells and whistles but dont expect to use them all because as soon as I used hot water or steam, it affects the lid lock assembly. This should be a recall from Maytag. They know it happens but arent doing anything to improve or remedy the situation. I was only able to use this machine with cold water after this happened. I spent more money getting this washing machine fixed than it deserved. Im so disappointed with Maytags customer service and their product.

Model MDB7749AWB2 Dishwasher - we purchased this dishwasher 3 years ago on 12/23/2011 and it appears to be falling apart. We have replaced two thermo fuses, one door latch/switch and now need the front control panel and handle because two mounting locations for the six screws have broken off. I truly expected a much longer product life than three years when I purchased a Maytag. So much plastic in crucial high stress areas must have slipped by the engineering folks. Or was it just cost cuts. I believe it will be a long time before I consider a Maytag product again based on this one. Thank you.

We moved into a new house and the GE washer died after the first week, then the Whirlpool replacement died after two weeks. Decided to try the Maytag which the store gave us for $50 more than the Whirlpool. It runs like a champ. At least two loads of laundry a day every day and sometimes weekends. Clothes come out perfect, no damage and the machine is quiet.

Refrigerator 1F122269VEM7 not making ice, shelves broke, freezer drawers stuck, and motor running like an automobile. Refrigerator only 2 years old. Paid 4000 dollars and this is not acceptable. Reviews online very disappointing. Other reviews on this product not good. People having all kinds of products with not resolve.

After having a Maytag washer/dryer set that lasted 20 years, I decided to go with Maytag again. Big mistake! Centennial Dryer has already broke down and the parts, before the overcharged shipping, was over $100. I wish I had done some research. Maytag is no longer Maytag, it was purchased by Whirlpool. Hence the lack of quality. Not only that, I dislike doing business with heartless companies that just close shop & let loyal employees go while paying upper management fat severance pay. Then Whirlpool changed the vested lifetime benefits of the Maytag retirees. Will not buy another Maytag appliance and will never purchase a Whirlpool product.

I have a Maytag Bravo washer which I purchased from Brubaker Appliances in Lancaster, PA four years ago. I also purchased from them an extended 5-year warranty. I have this installed on 2nd floor with a drain and a drain pan The drain pump got a hole in it and leaked water all the way down to the basement, over $6,000 in damage. The drain pan and drain didnt work because the Maytag has a noise barrier on the bottom and when that was soaked with water, it sealed off the drain pipe. Also, when I contacted repair at Brubakers, they replaced the drain pump but then informed me that it wasnt covered because penny got in there and that is neglect. $332 later, I was told that the extended warranty covered everything and also no one will take responsibility for installing the washer so that the drain pipe could be blocked. I will never purchase a Maytag again or anything from Brubaker Appliances.

I have a new Centennial Maytag dryer. What a horrible sound it makes when the time is up!!! I had another Maytag dryer for 19 years and it did not sound as obnoxious as this new one. HELP!! I can tell some man invented it.

Range is at least 20 years old and everything still works w/o issues. Our model has an upper level and a larger lower level that is a convection oven also. The top one heats up real fast which is great for quickly cooking and reheating. The lower one is large enough for everything else.

First of all, the hoses that came with my washer leaked and were cheap made. My husband put the hoses from my old washing machine on the Maytag. Then, I hadnt had my Maytag washing machine but about two months when I had a problem with the mixer. I had to turn the hot water connection off in order to wash in cold water. When I called the store to explain the situation and ask if they had their own serviceman, the person I talked to made me feel like a complete idiot. He said in his twenty something years of selling Maytags, he had never heard of such a thing. Anyway, when a serviceman finally came, he also had to replace another part due to a recall. Now, my washer is right at four years old and is leaking from under it. My husband checked the hoses, and they are not the problem. I bought a Maytag thinking I was buying the top of the line but I guess I was wrong. I will not buy another one nor recommend them.

My Maytag Series 300 Dishwasher would not start. I read the reviews and took the door off (easy if you have the right tool), removed the control panel box (one screw), and cleaned the ribbon with electronic cleaner as per someones suggestion. It started right up. This is a bad design. Would I buy another Maytag? - No way! We will see how long this lasts. There is no seal on the door to keep out humidity. Do we really need a new control panel? When this is done...I am done with Maytag!

The performance of the refrigerator is disappointing. It was difficult to find someone to repair it when the freezer fan motor went out. It makes noise, shelf space is insufficient. Temperature mechanism often doesnt work properly.

Purchased this maytag oven from home depot November 2011. Oven has been working properly since install. The top burner controls do operate too easy and you can just brush up against the stove and turn the gas on which I seen here was mentioned. My major issue is the stainless steel finish that was applied. It appears that this metal was not properly prepared prior to applying the finish. The oven door is with rust blisters. The metal under the coating is causing this problem. The finish in the other areas is with no problems... No chemicals have been used to clean this oven.Customer service of maytag stated that this stove only has a one year warranty... so if you buy any maytag just remember one year and when it breaks down the cost to fix will be more than a new defective maytag stove. I will not purchase another maytag product and I do not recommend that this manufacturer be considered when purchasing any appliance.

I think it would be nice to state on the box of dishwasher that customer may need a water connecting fitting and hose for their new dishwasher. Yes, I was asked if I needed anything else and I replied I dont think so! Well when I got home, I did need the water supply sweep 90 degree elbow. Or tell sales people to inform there are parts missing. I had to drive back to Huntsville, AL from Hazel Green. Not life or death, just saying! I do like Maytag products. The dishwasher I replaced was17 years old and we had good service! It’s just starting sounding like a rocket motor. Time to upgrade, I thought. Well my wife really thought so! ;)

Maytag needs to step up and admit that they have a design flaw in this dishwasher. The problem is that just a week or two after the warranty is out, it just stops working. Sometimes when you walk by it, it just turns on. No way to turn it off. Nothing works on the control panel. From what Ive seen on the internet, everybody is having the same problem. Its the control panel. It costs 180 dollars to fix, but it only lasts another year and you have the same problem. Ill have to say that when it works, it does a superb job. It just wont keep working.

I bought it from a local dealer so that I could get it serviced locally. I bought it in 2012 and paid $750 for it. I hate just about everything about this (and all modern) washing machines. The deal breaker is all these safety features that are really inconvenient and pointless. If I could have found a good used washing machine at least 10 years old, I would have bought it. This is a Maytag Centennial. I dont like the automatically locking door, the inability to choose the water level myself, and the requirement to use a particular kind of soap. Also, I hate the idea that I have to clean the washing machine from time to time. Whoever heard of that? But you have to do it otherwise your clothes will have a sour smell. These new washing machines are not an advance in technology. I may have to go back to using a wringer machine.

I do not recommend this product. I purchased them 2 years ago. Within one month, the drum stopped working on the dryer. This was covered under warranty. In the last month, though, I have noticed that there are blue stains on the new drum. I do not leave clothes in the dryer wet. Last week, the washer stopped agitating or cleaning clothes even though the cycle would still run. I called for a service call and paid $82 for this. I found out the transmission was not working. This is not covered under the warranty. The warranty for entire machine is only 1 year. The 2-10 year warranty only covers the drive motor and wash basket. I cannot understand why a transmission is not covered. I feel like they are not standing behind their product. Finally, after a lot of talking, I did get Maytag to agree to cover the cost of the transmission part; but I am still obligated to pay $150 for labor. Why are products not standing up to use as in the past? I am very disappointed with these products.

I bought a brand-new dryer Maytag Bravos. It broke after 3 weeks. They came to fix. A few months later, same thing happened, but I have 6 people in my house. They told me someone would be here the next day, and then that person canceled. They called someone else. He came and said I have to wait 3 days for parts. I called at least 6x and waited 30 minutes each time. They kept telling me theyd call back, and theres absolutely no call back. Then I called corporate Yvette, who was totally cocky and rude (866 817 5404). She said she would try to get back to me another day because she had meetings! Then, I was irate. I mean how rude. So she called me back and said, I ordered you the parts. Now you call Dan Marc, the service company, and make the appointment. Is this woman kidding? Then she went on about how Maytag has a 13% rating (They are Maytag.) and how their product is so wonderful. Now this woman is competent cocky and rude, and shes the presidents secretary! So whatever I call Dan Marc, they have no appointments Tom and wont make me an appointment. This is how a new product should work? I asked her what I do when it breaks again and again and the warranty is up. She told me they dont work on what ifs and if that time comes, it will be her decision. I am disgusted and have a house full of kids with no dryer? And I have given them another chance after that Neptune disaster. Im appalled and dont even know what to do.

Maytag Bravos XL HE MVWB725BW. Washer was fantastic at first. Then about at 14 months old, the spin cycle starting making loud noises. Called Maytag, they promptly dispatched a repair service. The estimate to fix the washer was $531. The repair man stated Maytag does NOT seal the bearings from the factory. They only rely on a rubber washer, poor design. Maytag was unwilling to help with a washer with their name on it that failed at 14 months in any shape or fashion. She mentioned that Maytag has a 2-10 warranty on the motor only (which is non-existent, its electromagnetic). This will be the last Maytag that I ever intend to purchase.

I have a MGDB850WR0 Maytag Dryer. I have had to replace the thermo sensor/heat sensor three times in the past three years. Dryer takes forever to dry. I spoke to the repairman who told me in confidence that his company receives a lot of calls about this specific dryer for the same reason. He said the part was originally made faulty and thats why it keeps going out. The part being the thermo sensor/heat sensor.

Tried various cycles and I hear water going in but don’t see any water. How does this wash clothes. I want to see water and soap clean the clothes. If I want dry cleaning I will bring the clothes to the dry cleaner. Never again will I buy a high efficiency washer. My clothes do not come out clean!

I had a Maytag dishwasher (made by Whirlpool) that after 4 months of ordering wrong parts, parts arriving damaged, and parts that were re-engineered and did not match up, the dishwasher could not be fixed. The extended warranty people (AIG) promised me twice on a recorded telephone call that they would exchange my dishwasher, and after many many heated telephone conversations was given a 20 minute lecture on how the word exchange does not mean they will replace it. The frustration ultimately overtook my misspent loyalty in anything made by Whirlpool and I decided to accept the buyout of my extended warranty contract, at a loss of hundreds of dollars to me - well worth getting rid of that dishwasher and any further affiliation with Whirlpool corporation. Absolutely horrible customer service. Unbelievably god awful treatment. I dont know what happened to customer service at Whirlpool, but my dealing with them has convinced me that the term is an oxymoron at Whirlpool. Horrible horrible customer service. I have never been treated so poorly in my life. I truly dont know how they can still be in business if they treat their customers like they did me.

I purchase this dryer not even a year ago. It is not performing right. I call customer support and they willing to try something to see the problem. I hope I don’t have to pay anything out my pocket.

We purchased a Maytag gas range, only to have the paint wash off the front trim of the oven door. The digital panel went out in the second year of use and is apparently expensive to replace. After going through reviews by other owners and discussions with repairmen, it was determined that these panels only last about a year and are defective. This problem is extensive with Maytag. My brother was a repairman for them and dropped them due to poor quality of workmanship in appliances and their dishonest approach to warranties. I should have known better. Dont ever buy Maytag!!!

We purchased the Bravos XL Washer (top loader) and dryer about a year ago and have had issues with it since it was installed. Please note, we live between two homes so the machines are not heavily used at all. Our $250 machine we have in our Florida home works a million times better and is several years old. We purchased at the ABC appliance store and they have sent out a technician 4 times in the first few months. Bottom line, these are just pieces of crap machines. They cannot be returned! It is really a shame for the money spent and your clothes does not get clean on any cycle. The technician told us we should use the Deep water wash for all cycles which still does not work. I bought this machine for the XL capacity but also for the delicate cycle and stains do not come out, undergarments are still dirty, white power residue from OXI is left on the clothes etc... DO NOT BUY. This would get zero stars if I could. So disappointing and frustrating. If class action suit does happen, I would want to be part if it.

Further down on this page is my complaint about the dishwasher. This complaint is about the company. This will demonstrate how cheap Maytag is. I filed a copy of my complaint below with the BBB, who in turn forwarded it to Maytag. They sent me a form with rules that they call Dishwasher Recall. Maytag will send me a $250 Prepaid MasterCard, providing that I: 1. Remove the old dishwasher myself. 2. Destroy the machine and/or render it inoperable. 3. Sign and date under PROOF OF DESTRUCTION AFFIRMATION that I have complied. Statement on the form (Your signature is your confirmation that you have complied). 4. Purchase a stainless steel machine (over $700). They list models you should buy. 5. Record on the form; Model Number, Serial Number, Purchase Price, Store where purchased, and Date purchased. 6. Send the signed Rebate Form back along with the sales slip. (Sales slip must show clearly Purchase Date, Purchase Price and Retailer Name). 7. Allow 6 to 8 weeks from the time the Rebate form is mailed. Are they kidding?! If I were to buy a machine at Home Depot, they will deliver, install and remove the old machine. I dont think I would take a Maytag dishwasher for free.

We bought a Maytag refrigerator less than two years ago because... its Maytag. Less than a year later we had five service calls. The refrigerator wasnt cold, the freezer was the temperature of the refrigerator and it took two months and two different repair companies to fix it. And now... yes, the same problem seems to be occurring. It was a leak that was supposed fix. Cant bear the idea of going through this all over again. NEVER again Maytag!!!

I purchased a Neptune front-load washer in November 2005. Now that its out of warranty, theres nothing that Whirlpool can do for me. The front panel of the washer that surrounds the door has been rattling for a few weeks, so my husband took it off and found a crack on the top right section of the panel where its bolted to the frame. There is a rust bubble where the crack started. We couldnt see any of this until he took it apart. The cost of a new front panel is $185 and the response from Whirlpool? They are “very sorry” that this has happened, but there is nothing that they can do. Oh, really? Well, I come from a long line of Maytag owners and there is something I can do: spread the word about the disgusting piece of junk I paid $1,100 for! This washer wasnt even made here - it was made in Korea and its not worth $100! Note to Whirlpool: your customer service sucks!

I purchased by Maytag Bravo from Lowes exactly 1 year ago when the gearbox failed. There was a loud grinding sound as the washer tried to shift from wash to spin. Reading through some on-line reviews and complaints it turns out that this is not a new problem and has been known to Maytag for some time. I specifically bought a Maytag because of their prior reputation for quality. Unfortunately, my information was out of date. It is so sad that a company would compromise such an outstanding reputation.

Bought brand new coin op washer and dryer. Washer had problem from day one. Took in for repair. Maytag warranty covered parts, no labor. Cost me $100.00 on brand new $900.00 washer. Last money they will ever see from me.