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Maytag Dishwasher Model OBX MDB8959SKB
Maytag - Top Control Built-In Dishwasher with Stainless Steel Tub, Dual Power Filtration, 3rd Rack, 47dBA - Black
Maytag dishwashers featuring the third level rack with specialized wash zone deliver more loading space and cleaning power, while heated dishwasher drying options reduce excess moisture. Plus, dual power filtration, a quality dishwasher filtration system, disintegrates any food in its path, letting you skip the soaking, scrubbing, and prerinsing.
Manufacturer: Maytag
MODEL: OBX MDB8959SKB
MSRP: $899.99 USD
Maytag Dishwasher Model OBX MDB8959SKB Error Codes
CODE: 0
PROBLEM: If only this symbol is displayed, the controller did not detect any errors.
FIX: None required, all is working property.
CODE: F0
PROBLEM: Control Board Error
FIX: Control board door circuit does not appear to be operating properly, check control board.
CODE: F1
PROBLEM: Motor Fault - motor current not changing
FIX: Check wiring to motor from control board. Check for bad motor.
CODE: F2
PROBLEM: Heater Fault - heater current not changing
FIX: Check wiring to heater from control board. Check for bad heater, open high limit thermostat
CODE: F3
PROBLEM: High Current Error
FIX: This error is probably caused by the heater or motor being energized when they should not be. This could be due to faulty wiring (shorts) or a welded relay. This error could also be caused by line current surges seen by the current sensor.
CODE: F4
PROBLEM: Detergent Fault - no conductivity change
FIX: Check that consumer is using detergent in the main cup. Check the detergent cup wax motor and the wiring to and from the wax motor.
CODE: F5
PROBLEM: Rinse Aid Fault
FIX: Check connector from control board to rinse dispenser. Check for bad rinse aid dispenser.
CODE: F7
PROBLEM: Turbidity Senior Fault
FIX: A bad turbidity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: F8
PROBLEM: Wash Ann Fault
FIX: A bad washer arm reading has occurred. Check connections to Wash Process Sensor from control board. Check pump for the correct back wash arms and alignment of sensor. Check for properly operating wash process sensor. Finally check control board.
CODE: F9
PROBLEM: Thermistor Fault
FIX: A bad temperature sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F0
PROBLEM: Washer Arm Senior Error
FIX: Check magnet In back rinse arms in pump. Check for operational sensor cluster. Check user loading pattern.
CODE: 1F1
PROBLEM: Conductivity Fault
FIX: A bad conductivity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F2
PROBLEM: High Limit Thermostat
FIX: Check the high limit thermostat for operation.
CODE: 1F3
PROBLEM: Communication Problem
FIX: A bad communication to the sensor has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F4
PROBLEM: Cold Water Problem
FIX: Check with the consumer to make sure the inlet water temperature Is near 120* F. If necessary suggest that the kitchen faucet be started before the cycle is to get hotter water to the dishwasher from the start
CODE: 1F5
PROBLEM: Current Sensor Bad
FIX: A bad current sensor on the control board has been detected. Check to make sure connections to board are correct and the black power line Is properly connected to the VS' spade terminal on the board.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Dishwasher Model OBX MDB8959SKB
Purchased Maytag Bravo High Capacity Top Loader Washer in 2011. Purchased at Lowes. They were great. I did not get the product warranty. Wish I did. At first seemed great. Washed comforters and clothes come clean. It does always get off balance and takes a while to wash the clothes. Well I am on my 4th time having it repaired. Put over 400 into it. Now it is leaking. Going to cost another 300 to fix. Only going on 6 yrs old so done. Just ordered a new washer LG Top Loader with warranty praying I have better luck with this washer. Just wanted let you know I had no luck really. Thought Maytag was a better product. Sad to say not for me???
I bought a dishwasher from Maytag model #MDB774SBW0, in 2013, last year prior to the year warranty it broke. The control panel had to be replaced. This year its broken again. Control panel not working properly and its starting to rust on the outside in the corner. Per the company unless the repairman damages it out theres nothing they can do. I cannot believe this piece of junk. First of all it costs so much and has broken twice for the same issue in 2 years. Will not buy another Maytag, very unacceptable.
We purchased this washer 3/25/15 for $873.77, we also got the matching dryer, for the same amount. This washer, never washed good, it is simply a bad design, I dont know, what type of mind altering products the designer was on at the time, but it must of been some good stuff, since all brands jumped on the wagon. This is a POS, I have contacted Maytag, and they just ignore me. We need a class action lawsuit against them, they think they can take our money, and laugh at us.
Started having problems summer 2017. My dishwasher leaked and tank replaced, followed by drain pump, followed by circuit board in 2017. Didn’t have use of it for months. It has started leaking again as of Sept. 17.
After 1.5 years, our Maytag bottom freezer ref has started leaking water on the floor. There is a sheet of ice on the bottom of the freezer, and ice in the slots on the back wall. This sounds like a frozen moisture drain. This seems to be a common problem. There should be a recall.
I had a Maytag dishwasher that I purchased around 2005. I had no issues with it at all. Then, I got a notice that it was being recalled due to a fire hazard. My options were to either get a repairman to come out and fix it, or get a credit towards a purchase of a new dishwasher. I chose the second option. Even after getting a credit, the purchase cost was way more than my original dishwasher. I purchased the new dishwasher in June of 2010. Last spring (May 2012), I noticed a gap in my hardwood floors around the sink. A flooring rep looked around and said he would bet that theres a leak either at the sink or the dishwasher. I took off the front kick-plate to the dishwasher and discovered a wet spot. I monitored that area and discovered the leak coming from under the dishwasher (around the float switch). It wouldnt leak all the time, but every now and then, it would leak half to a full cup of water. I had the hardwood floor fixed (cost $350). At the same time, I schedule a service repair through Maytag. They sent a rep from a local repair company (Convenient Appliance Service, Inc.). The service rep couldnt identify the cause of the leak but said it was more than likely the seal around the door. So, I paid another $160 to get the repair done. I monitored the leak for a week and had no problems, so I put the kick-plate back on. In September 2012, I noticed a wet spot in front of the dishwasher. I took off the kick-plate and discovered that the dishwasher was leaking again. This time the leak was worse. It would leak 1 to 2 cups of water during a wash cycle. I called the repair company and they came out free of charge to take a look at it. The service rep said the float switch had gunk build up in it. He cleaned it out and said that should fix the problem. I monitored the area for 2 weeks and everything seemed to be fine. Last week (March 2013), I noticed some gaps in the hardwood flooring around the sink and dishwasher. I pulled off the kick-plate and discovered a wet spot. I ran the dishwasher and discovered that it leaked a ton of water (over 4 cups). I contacted the repair company that came out last time, and they said they would have to charge me $100 plus to come out and take a look at the problem. The rep recommended contacting Maytag. I contacted Maytag and they said I would either have to pay $129 for a service call (not including cost for parts), or $269 to get covered under their Repair Plus 1 program (everythings covered and it adds 1 year of warranty my dishwasher). I asked at what point Maytag would replace a dishwasher. The rep said when it is deemed unfixable. Other than that, they just keep coming out if I have issues. Part of me thought I need to cut my losses and just rip out the dishwasher and get a new one (cost somewhere around $700). But I went with the Repair Plus 1 program in hopes that they can resolve the issue. But Im definitely going to have to get the hardwoods ripped out again. It looks worse than before. It’s probably going to run another $500.
We purchased a Maytag Bravo washing machine and dryer from Home Depot so needless to say, it was not an inexpensive purchase. I absolutely will NEVER purchase another Maytag ANYTHING! The washer will not spin and when it does, it sounds like it is coming through the washroom doors. The heating element has had to be replaced in the dryer and has always had a sour smell inside. I have nothing nice to say about these products and would absolutely NOT recommend them to even my worst enemy!
No motor is available for the Bravos washer machine which is 5 years old! Now the machine is garbage and I need to buy a new one. I thought Maytag was a great brand so I purchased the Bravos but now I understand from the company that no motor replacements are available!! Wtf? Maytag/Whirlpool dont care for loyal supporters so, I am TELLING EVERYONE not to purchase Maytag/Whirlpool appliances whose name has gone for a dump with this latest situation.
I purchased this washer from Lowe’s on 8/9/2017. After 3 years and 2 months, this washer would no longer power up. I tried resetting it by unplugging it and lifting lid 6 times. It didn’t work. The extended warranty from Lowe’s expired on 8/9/20. I called a technician and he found it need a control panel and control board. He suggested that I call Maytag to see if they would give me the parts as a courtesy since the washer was only three years old. I contacted them and experienced long wait times (51 minutes was the longest). I spent a total of 3 hours on the phone with them. They said no there was nothing they could do for me since the manufacturers warranty ended 2 years ago and the “mother control panel” doesn’t fall under 10-year motor warranty. Well, there’s no need for a motor warranty if there’s no power to the unit! The cost of the parts would be almost $600. It is shameful to not stand behind your product. I would expect to have to replace an iron or a juicer after 3 years, but not a washer. This was a major blow to how I would view the way they do business. I purchased the extended warranty from Lowe’s. I will never do that again. It was a waste of money. They didn’t make any concessions for me either. They kept saying it was a manufacturers issue.
I bought a new refrigerator and when I plugged it in would not cool. I called and the authorized tech came and said the compressor was bad and the evaporator was rusted and hoses were greased up. I have now been informed that the warranty was void because it was put in a dental office and not a single home. I said since it was never used I would put it in a house. They said it was void and I was out of luck. I always thought maytag sold good products but this has convinced me to never buy a product from them again. It never worked and the tech said it should be replaced but they said he should never had told us this.
I cannot use my Maytag gas range and oven appliance until I can purchase part #W10213446, which your factory website shows as back-ordered until 2020. This means that I cant cook a meal or have the family and friends Ive invited come to my home for Christmas dinner. I need your help to provide better customer service than Ive received to date through working with the Maytag customer service call center, and the service Maytag parts distributors Reliable Parts and WC May company have received from working through your factory website.Ive owned Whirlpool appliances since I built my home in 1989. When I remodeled my kitchen in August 2010 I chose a Maytag range, fridge, dishwasher and microwave as Id had a good experience with your products for 21 years. Youve built a great reputation for quality products and service, and I hope that you will continue to deliver on the commitment promised in your brand by resolving my problem quickly. A burner control on my three-year-old gas range and oven (model #MGR6775; serial #D00934496) recently stopped working (a Maytag design defect - several screws were too weak to hold the cooktop at the correct level) and your customer service call center referred me to A&E Factory Service for the repair. A&E service staff have been to my home twice and are unable to fix my stove leaving me without a stove for the past two weeks and foreseeable future - as the necessary part, #W10213446, is shown as back-ordered with no estimated time of arrival. The WC May company let me know that your website shows an ETA of 2020 for this part on your factory parts website.When the service repairman informed me that the part was indefinitely back-ordered today, I called the Maytag customer service center asking them to locate and expedite delivery of the part. The line staff and her supervisor let me know that they would not provide that service, as I do not have a pre-existing extended warranty contract for the range. I am willing to pay for expediting the part, but they wont give me that option. So I called the parts retailers covering the western U.S. myself to learn that Whirlpools supply chain is so flawed that it cannot provide a part for a three-year-old range.Whirlpools core principles espoused on your website say that founders Lou, Emory and Fred Upton continually improved their washer; they cared about their community, their employees and their customers. They believed that there is no right way to do a wrong thing. It also states that what truly distinguishes Whirlpool Corporation is our commitment to building strong brands and a loyal consumer base. Were focused on maximizing the benefits of our worldwide network of resources, which is unmatched in the industry.I believe that leaving me for up to two months without a range, so that I cant cook meals for myself every day, and for my family during the Christmas holidays is not living up to your brand promise. Please let me know as soon as possible how you will solve this problem.
Our Maytag washer 4000 series was installed on September 2010. Within 12 months and 5 days, we are now waiting for our second spin bearing to be replaced. It is a repair that takes 2 guys and 2 hours, and they basically have to replace the guts of the machine. I can imagine this is, at minimum, a $500 repair. We didnt buy the extended warranty, but luckily, the appliance shop was able to talk Maytag into eating the cost since we were only 5 days out. With the purchase of our new house, we upgraded from our appliance allowance to this model. With everything going on with the new house and selling our old one, I didnt do my normal internet searches for customer reviews and that was a mistake!Maytag has since sent us a warranty extension offer for $350, covering 3 more years. I guess Ill be buying that. It sucks that you pay top dollar for a washer only to find out that you have to pay an extra 40% just to keep it running for 4 years. No more Maytags for me, ever. Note to Maytag, you sell junk and your business goes into the ground. You are selling junk! Stop trying to squeeze every penny out of design and build, or you wont have a job.
Same as all the other reviews control panel intermittently started to fail. Dishwasher is less than 3 years old. Does not work at all now. I tried resetting circuit breaker - nothing. This unit was $700 from Home Depot. Complete trash. It is cheaper to buy new dishwasher than repair - how unfair! Maytag won’t repair - well for over $300 they will. I feel better knowing everyone has same issue & is not my electrical system. Class action lawsuit!
This Maytag dishwasher was purchased because Maytag has always been represented as a reliable brand. Wish I had done some research on this problem before repairing it! The control panel went bad after 18 months (and at least 6 months of this time it was not used at all!). The repair cost $300, the dishwasher only cost $429, and if I had realized how much this would cost I would have bought another dishwasher instead. Wonder how long this control panel will last? I called Maytag to complain and was told by Dana badge no. ** that there was nothing to be done as it was out of warranty. We have had dishwashers for 10+ years before that never gave us any trouble. I told her I wanted to speak to her supervisor and she told me she didnt have one! Really, how about if George Moore the CFO or Arthur Learmonth the President call me back on this one! We shall see what they say, but I can see by all the complaints about the same issue with Maytag dishwashers that we will probably be out of luck unless we start or join a class action lawsuit (looks like there is one in California already). I will amend this post if Maytag decides to stand by their product and at least pay for the cost of the control panel, but Im not holding my breath.
This is the second Maytag appliance in less than 5 years to stop working. The first was a dishwasher. I got 14 months use out of before the control panel burned out. Fixed it for $125 only to have it happen again in 6 months and repair company said parts are only 3 months warranty. Cost me $5 to bring to landfill. Now the matching Refrigerator is making a loud humming noise and Ive been told its the compressor.
We bought a Maytag refrigerator. Big big mistake. It bangs, makes all kinds of noises. The bottom freezer has ice that builds up once in a while, has to be unloaded and thawed out. We have had several service calls and they do not know whats wrong. Trouble started about a month out of warranty. Called Maytag and they would not do anything. WE are very disappointed in Maytag. We spent more money to get a good product and ended up with junk. We are getting rid of it and buying one that is made by a company that knows what they are doing.
Ran washer with extra rinse and clothes came out with dry spots. The only way to get clean wash is to wash everything on bulky/sheets. We lost every appliance in Sandy. If I had known the machine was so-called water saver I never would have purchased it. I was in a hurry. I hate the machine.
Purchased Maytag Bravos Washer in 2013. Used a little over a year and had to put it in storage for 2 years. Biggest piece of junk Ive ever had. Ive had cheap washers that lasted more than 20 years! Repairman said all diagnostics read normal. I put a very small load in to show him the water was not even wetting the clothes and only swishing them around a little. The shirt on top never got wet and was still in its same position when it went into the final spin. He said this is normal. He recommended I dump the machine and find an old NON Maytag model with the tall agitator!!! Ive tried using all the settings combinations; and the water level never gets all the clothes wet and clothes do not get clean. Will NEVER buy a Maytag product again.
We bought our beautiful Maytag refrigerator model MFI2568AES at our local Home Depot approx. 4 to 5 years ago. The refrigerator stopped cooling last week and we had just renewed the warranty for 3 years. The service repair stated that the problem was not covered (internal corrosion) and they could not do anything for us. Is this how long Maytag refrigerators last? Home Depot was also not willing to do anything for us. Were very upset and disappointed and using ice chests for now.
After speaking to a Kim today... Im more than angry. The control panel on my dishwasher is broken. Had repair come out and they told me a few months past warranty. Kim tells me the only thing still under warranty are the racks?! Im extremely angry at the poor service we are receiving but pleased as we have cancelled the washer and dryer (Maytag). If youre thinking of going Maytag or Whirlpool, cancel! Not worth the headaches or cost.
I purchased a Maytag dishwasher with a control panel in September of 2013. In August of 2014, the control panel died and did not allow me to run the washer. In March of 2015, the piece which was replaced died. When contacting Maytag, even when they did the repair the first time, said they were unable to cover the cost because it was now out of warranty. Ive seen several class action lawsuits around the product with Maytag. Do not buy a Maytag. It used to be a quality brand, but is now terrible.
Bought new glass top Maytag electric range. Only used oven 7 or 8 times when I was unable to close the door. Had to wait 12 days for Maytag repairman. Has to order new parts. Still without use of oven. Says its a known problem the hinges holding the door arent strong enough. Last stove 24 years old. Never had a problem.
Purchased Maytag front load washer model MHW6630HW from Home Depot. Machine was installed 9/15/19. From inception we had issues that have escalated. Machine leaks and makes strange hissing sounds. Home Depot has no record of the purchase in their website now. We tried to return it within days. We contacted Home Depot executive offices and they keep sending Paradise Appliance repair. The repair people do nothing and keep saying we have to come back again for you to be considered for replacement. Home Depot is dragging their feet and we are concerned about the six month deadline. The Maytag does not do an effective job washing and clothes comes out wrinkled. Concerned about the sporadic leak getting worst and doing damage to floors.
Maytag Centennial HE Washer - Worse machine ever. Takes over an hour for a load of clothes, never clean. Had only for 18 months now, it wont advance past wash cycle.
I have a Maytag purchased about a year ago. My old Maytag lasted 16 years. The salesman told us that they are now built to last 8 years. It’s pretty noisy, so much so that I have to close the door to the utility room. I guess it gets the clothes clean but it used very little water. Fortunately my model has an agitator but nothing like the old kind. After looking at many models, I feel this was the best choice for the value. It is top loading which I like.
We have a 3 year old washer dryer. The wash stopped working so we called Maytag directly to have their repair person come look at their product. Little did we know that they sub contract repair to local companies I could have contacted myself. After being told the authorized dealer was Maytag I soon found out it was not a Maytag employee. The man who came has no idea what is wrong and is guessing at issues. Once a installed part is not the cause he wants to try something else but we have to pay for him to trial and error.We have spent hundreds of dollars and yet our washer is still broken. We have decided to go buy another washer as this is our cheaper option (it will not be a Maytag or Whirlpool). When I tried to talk to ** (Maytag manager who lied on the phone to me and was very rude) manager I was talking to refused and told I had to file my complaint with her co-work. I have never heard of this! We will never buy Maytag or Whirlpool (same company) as our dishwasher after 1 year 3 months old needed a new motor total repair $450.00. Their products break down early.
Purchased Maytag washer Centennial Econoserve washer. It was 2 years old Aug 2013. Washer stopped working Sept 16, 2013. Of course since it had Maytag name brand, I did not purchase extended warranty due to thinking it would at least last more than several years. I called Maytag/Whirlpool. They gave me name of authorized repair in our area. So far they have come out 2 times. $560.00 later, it is still not working and they have no answer as to how or what to do. We are now into $1300.00 between purchase and repairs and still no washer. We are retired hard working people and this is really a bad way to treat consumers. Maytag customer service could care less about the situation. They just say we should have purchased extended warranty.
Our 3-year-old Maytag refrigerator, MFF2558VEAZ, is forming a sheet of ice on the bottom of the freezer. The ice partially melts for some reason, and then water leaks out at both bottom corners, usually once a day. Others have reported the same problem. Contact with a repair person is yet to be done. This must represent a factory defect.
Its an old story with Maytag. We purchased a refrigerator in Nov 2012. Three days ago we noticed the refrigerator was making a constant buzzing sound and that the freezer was not cold. A repairman confirmed our suspicions. Bad compressor! Cost to repair, $729. And, the warranty on the new compressor was only 90 days. Cost for a new one $1700. Contacted Maytag. We do offer extended warranties (up to 10 years on compressors) on some models, but not yours. So, we will get a new one but with the extended warranty. It wont be a Maytag.
We bought a maytag dishwasher three years ago. Approximately nine moths later the control panel went bad. They came and replaced it. Approximately six months later they came again and replaced it. Approximately a few months later it went bad again. I complained to Home Depot and they replaced the dishwasher. Too bad they would not change the brand. Guess what? Here we sit, not quite two years later and again the control panel went bad just past the warranty. The cost to repair almost $470.00. Paid $525.00 for the dishwasher in the first place. I regret ever leaving whirlpool. Our first very heavily used dishwasher (whirlpool) lasted 11 years no problems.
Absolutely the worst washer I’ve ever had! Do not buy this washer. Even after a double rinse there is white matter left all over everything! I’ve taken photographs of my laundry after two rinses and it’s disgusting. I will be quite happy to submit the photographs at any time.
Horrible machine. Purchased on 02/28/2014. I am 63 y/o retired housewife now. Machine used only for light washing, occasional king size sheets and weekly towels. I bought into the Maytag name, am so very angry that I did. Started a load at 1215 pm today... it is still sensing, washing, rinsing, spinning and then it starts all over again. Just unplugged from the power source, hopefully I can get the clothes spun out enough to dry!! Call and live chats to Maytag were frustrating to say the least. $400 plus Maytag service call to check out the machine not fix check out repairing would be extra. (I do not live in rural area, live 5 minutes from downtown Jacksonville FL!!!) Independent Repairmen will not touch this Maytag Model (cannot say I blame them!!). DO NOT PURCHASE A MAYTAG PRODUCT. This is a horrible company lacking in integrity, honesty and fairness. They sell shoddy, inferior products based upon past history.
In July, 2014. I bought brand new Maytag refrigerator with bottom freezer. After 4 years, compressor leaked, and not cooling at all. I tried to check warranty, and Whirlpool Canada said that only specific model has 10-year warranty on compressor issue and mines does not have. So frustrating. Simply dont buy Whirlpool product. This is totally garbage and not reliable company. LG or Samsung has 10-year warranty on compressor for every product.
Washer was purchased at Lowes under direction from staff... Great washer, environmentally better, less water consumption... Well washer is piece of crap. Activator is out, door stays locked, have to unplug to release every time used, water does not drain and cycles do not function or start. Lowes no longer carries product and all other review on spot as to cost to repair... Piece of crap, loss of $600.00+. Could be used as target practice, best case scenario.
Bought new Maytag French Door with cooling drawer refrigerator in July, & have had nothing but problems with both product & customer service since. Have already had 2 service calls for the SAME problem. The in-door ice maker/dispenser is a horrendous mess. Place a container below the opening to get ice cubes & ice is sprayed in chunks all over the floor & around the kitchen. To get ice, you have to put the container in direct contact with the opening, & then place a towel over the entire in-door unit to keep ice chunks from spraying all over the floor. The unit has a small flap-door in the ice maker, which must open & close automatically when getting ice, but the flap failed to close, so the ice in the ice maker was melting & the water running into the refrigerator unit & onto the floor. Called warranty repair & they came out & said they fixed the door-flap, but they did not. Ice was still melting & the freezer unit would not even keep ice cream & pastry items frozen solid. Called repair a 2nd time during the first 4 months of ownership, & they came out & replaced the motor to the small door-flap in the in-door ice/water unit. When asked why the freezer would not keep ice cream & pastry items frozen solid, the repairman stated (quote): Freezers dont keep ice cream frozen solid because it has so much sugar in it, its like alcohol. Had no excuse about the pastry issue however. We replaced a 12-year-old Jenn-Air with this piece of junk, but at least the Jenn-Air kept ice & ice cream frozen solid, & the ice maker did not leak & spray ice around the kitchen. Jenn-Air must know something about freezing sugary ice cream, that Maytag/Whirlpool do not understand. Then today we got a notice that Whirlpool had denied payment for the 1st repair visit, even though the unit was only 2 months old then. As such, we expect them to deny payment for this 2nd visit, even though the unit is now only 4 months old. Bad product & sloppy customer service, from a company with ZERO consumer support.
So far after 5 calls and over two hours spent on calls IMPOSSIBLE to get an answer from Maytag about the correct fill levels of detergent. Consumer support simply do not know and refuse to direct me to anyone or have anyone call that does know answer. WHY SO IMPORTANT? Either you do not get clothes clean OR you damage machine and leave residue on clothes! Neither is acceptable. Using the fill level indicator on Bravos XL dispenser is in direct contradiction to any recommended levels on lids of high efficiency detergent manufacturers like Tide. Per Maytag manual only fill detergent to max fill LINE which is literally about two or three tablespoons of detergent. The lowest possible quantity of Tide per the lines on lid even for smallest load is two or three times the recommended fill level on the dispenser. No one has to be an engineer to know two tablespoons of HE detergent in dispense is going to do same effective cleaning for one shirt or towel as it will with a queen size comforter or very large full capacity load. CORRECT ANSWER DETERMINES IF YOU DAMAGE WASHER OR IF YOU HAVE DIRTY CLOTHES. Googling online there is also no answer. Such a critical answer for Maytag washer to work and clean clothes that is simply not available and documentation is wrong is a huge concern about the viability of this machine and worse their support. Our machine is less than two months old but is obviously over-engineered to the point of just being silly. Tip to Maytag: start selling washboards. More energy efficient, more green except for red and blue bruised knuckles, uses one tenth as much water and users do not need to spend their nest egg savings to buy. Not the first but will be the last Maytag product we will buy. Name may be same but the company is definitely not the company that used to enjoy that name with pride. SUMMARY: Maytag is adamant about using the correct amount of HE detergent OR damage and bad performance by washer and dirty clothes with a detergent residue. With all our best efforts we cannot get what that quantity of detergents is supposed to be. The user manual at best has ambiguous answer. The manual suggest horizontal measure of detergent in tray to max fill level which cannot be right. IF you instead use a vertical measure of how high detergent level comes up to the max fill line the quantity is radically different. It says dispenser holds 3 oz which would be beyond max fill level but nowhere near a vertical fill level.
We bought a Maytag Neptune Washer and from day one in 7/10/2004, we have had trouble with the washer and Sears. First, it stopped working within eight months after we paid over 1300 for washer and master protection agreement. We called over and over from that day and was told we didnt show in their system as owning one and that we didnt get the master protection agreement. This went on and on until they finally told us on 8/2010 that they finally did find us in the system and that the agreement had ended a year before and would send someone (that was on 8/31/10) to do the washer. After having sat for almost six years, it reset itself and worked that day. I told the guy from A&E that it was the computer but that wasnt what he replaced so the washer went right back on in a month. So we had to save to have someone else come out from A&E to charge us 143.10 to say it would cost a total of 310.51 for the computer and that it probably wouldnt work for too long.
I purchased a Maytag dishwasher (Model No. MDB8949SBWO) in September of 2013. Within the first year (and under warranty) the control module failed. The dishwasher is now almost two years old and the second control module has failed. From other postings it is obvious that Maytag has a known defect in their control units. To replace control modules on an annual basis makes this an extremely expensive dishwasher to own.
The Maytag Bravos washing machine may well be the worst appliance available for purchase. Sure it is a high efficiency machine that saves on water -- the clothes are often still dry when the complete cycle is finished. Many times there is still soap residue on the clothes. Forget cleaning anything with any amount of dirt on it because it seems as though items are even more filthy after washing them. I have tried everything the company advised and still my clothes are not clean. My advice... please do not purchase this machine. You would be better off taking your clothes to a river and beating them on a rock. #wearingdirtyclothesforever
Was coerced into purchasing this fridge three years ago. Told how Maytag is the highest quality fridge etc. From day one it was noisy and seemed to be running half the time. I had asked for a quieter fridge, partially why I paid $2000 for it. Now there is something wrong with it. Not sure what yet. But for $2000 it should not be failing three years later. My Samsung was quieter, 1/3 of the price and lasted at least 8 years. Thought about calling customer service but read too many bad experiences here in regard to that. Will never use Maytag again.
I purchased a Maytag Centennial washer and dryer on February 4th. It was delivered on the 11th. I am dissatisfied with the performance of the washer. I use the same amount of detergent and fabric softener as I did for my 15-year old Maytag washer, but the wash is not as soft as with the old machine. Also, the wash when finished appears to be a lot wetter. What is wrong? What else can I do?
Dryer doesn’t dry any size load in one cycle regardless of settings. Mysteriously, it triggers a message to check the lint filter and line when running a small load with nothing blocking the venting system. It never happens on large loads which would block more of the air flow. You could get a comparably sized dryer for much less. This not the premium product that you pay for.
After researching the top-rated washing machine in consumer reports, we decided to spend the extra cash ($930) and buy the top-rated machine. Spending almost double on a high end machine, you would expect this machine to last longer than three years. The motherboard needs to be replaced because it gets stuck on a UL code near the end of the cycle. Now, we have had two people come try to fix it, and they said to trash it and buy a new one. Only three years! If I had paid $300, I wouldnt be so upset, but that was a total waste of money for it to last less than any machine Ive ever had. How is a consumer supposed to know what a good washing machine is if they spend extra cash for the top-rated machine and that one is still bad? The company should replace something like a motherboard that goes faulty when it had nothing to do with use. So unfair and frustrating.
In July 2006, we purchased a Neptune Washer. The only problem we had with it is it does NOT spin the water out of the clothes after the wash cycle. This has been going on for about 4 years. In February 2012, we had a service person to examine the washer. According to the service person, there is nothing wrong with the washer. He said to put in clothing of the same type: All towels, all jeans, all pillowcases, etc. This is not the real world. This cost me a service call with no solution. On June 10, I called Maytag on my issues. They have no recalls or issues with this washer. They recommended another service call which I refused. I even offered the washer free of charge to the person I was talking to, but did not get a response. Never again will I purchase a product from this company.
This Maytag washer and dryer are far more superior than the units I had before. It is also made in USA which makes me feel like it will not fail me as soon as the others. The agitation when washing anything is something else I love. I will buy more Maytag in the future.
Maytag Bravo Quiet 300 dryer(less than a year old): #1, on timed dry setting machine cuts off before the set time, clothes still wet. Needs multiple cycles to achieve drying, then you get wrinkles. Cannot manually set time, its automatic. Technicians (2) have replaced sensors and tinkered with timer, no fix, no documentation to show what was actually done.
As others have stated, cant wash more than a couple towels or 2 pair of blue jeans. The washer is useless. Purchased Maytag for quality and received crappy worthless machine. Maytag should take returns and refund buyers money!
Home Depot is selling defective appliances manufactured by Whirlpool and refuses to provide a full refund. I purchased a Maytag washer and dryer from Home Depot in August of 2010.Washer broke in February of 2011. No parts available for repair, Whirlpool replaced washer after 4 weeks. This washer broke in July 2011. No parts are available for repair until August 17th.
Maytag fridge is a overpriced, ticking repair bomb. The fridge had issues with the compressor, control board (motherboard) and relay switch within a 12-month period. Customer service is weak in troubleshooting techniques and try to send the file over to a repairman. The repairman will show up at $80/hr + other fees and parts costing you approx $500, and still uncertainty that this fridge can breakdown at any time. Final advice: DONT BUY.
Maytag washer mvwc565fw: You have heard about how noisy they are & dont fill up enough water unless you set it on deep water wash. I cant get the right water temp. Its cold, cold warm. No hot at all. Sorry I ever bought the piece of junk. Only have had it a month too. The last washer I had it at least lasted 4 years. Wouldnt recommend it to my worst enemy.
Update 3/7/2018. I have been without a working microwave since 1/23/2018. Technician sent from Maytag came out to repair it and said he needed to order a new board and door switches. These items were installed on 2/26/2018 but did not solve the issue. The technician said the microwave needed to be re-wired completely and would schedule for the microwave to be removed and brought to shop where it would be repaired. After I called Maytag and explained the situation they told me they would replace the microwave (with the same model.) I called today to get an update on when the new microwave would be installed and they said not for another 14-21 days!!! After expressing my displeasure at the whole situation I was told by the Maytag representative that I could choose any new microwave model (under $399) from the lines of Maytag, Whirlpool, Armana, or Kitchen Aid. It would take about 14 days for delivery and they would schedule the installation at no additional cost to me. So now I am researching microwaves again!!! Ill update this review once the new microwave is installed.
I love it. Laundry as well as horse blankets. It does it all! I have never ever had one problem with it. Love the delay start setting as well as the extra rinse cycle.Easy to clean the gasket and keep the soap dispenser out to air between washes!
The whole Control Panel lights are turned off for several minutes. Then they return on. Frequency? Few times per day. Reason? We dont know. No water or ice are dispensed when this happens. No water pipe is kinked, water pressure is OK, no problem with cooling system and nothing happens with food inside refrigerator or freezer. There are no mention made in trouble-shooting section of customer manual. What should we do? In spite of this, we are satisfied with the product so far, after 3 years of use.
The dishwasher stopped working. The lights on left side of control panel arent working; so, machine wont start. Then machine was purchased in January 2010 for $525 and not including installation. Kim says it will cost $129 for their repairman to come look at it. I wished I had read the list of complaints on your site first.
3 years into the buying of a Maytag Bravos XL MCT washing machine (Serial # **) and already had to replace the original control panel for a cost of $400+ in less than 2 years of the buy. Now AGAIN the replaced control panel is now once again shot and the machine is not starting. The appliance needs to have a #manufacturers recall for the control panel. #Maytag #Whirpool #BetterBusinessBureau Note -- all existing customers, please lodge manufacturers complaint for the control panel issues @ 1-800-344-1274. (Even if you dont pay because of extended warranty or plan coverage, if you are facing the control panel issue year on year). All future customers, buy this appliance at your own risk.
I bought a Maytag MGR5605WW range on July 3, 2011 and it took till mid August before I received it. Right away I noticed when I put a pan on the grates, I had to be careful so they did not slip off. Dangerous! Then I made a pizza, and when I pulled the rack out of the oven, the rack tipped down and the pizza slid down on the oven. Danger again! I went over to Menards and they gave me the number of A&E (1-800-771-3029). I called them when I got home and an A&E person said they would call me back. After a few more calls, no one ever called me back. I went back to Menards. They said I need to deal with Maytag. I am very concerned with the racks, and so is everyone else. They are cheaply made. Tonight I had a family member place the frozen turkey on the rack and it bowed down! Danger again. The grates have a few chips. This is a nightmare. What a piece of trash. I’m trying to get someone to respond. This stove is dangerous to my well-being, and I have no other choice but to use it.
I, too, have had a lousy experience with this washer – it does not correctly sense the amount of clothing in the load, and often fails to get everything wet. Once the cycle starts, it does not necessarily pull everything into the water. You must ball each item up around the center or have sleeves and legs of clothing end up very twisted. Clothing is often very wrinkled and I do not feel that enough water is used to achieve clean clothes. I did get a good response from Maytag, who sent a repairman free of charge after the one year warranty period. He was very gruff and condescending – implying that I am buying the wrong kind of clothing. He reset the washer which improved the water levels, but now it is back to its old tricks. Hate, hate, hate this washer. Now it is failing to start unless lid is slammed shut! May get a new one in a black Friday deal, but have to figure out how to ditch this one while retaining my integrity/honesty to buyer.
I purchased a Maytag dryer (MDE2400AZW) 2 years ago, but have only been using it for the last year - and fairly infrequently, as this is a dryer that my guests use. I called Home Depot where I bought the dryer (along with the washer). I thought I had purchased an extra warranty, but turns out I only had it on the washer - what was I thinking. I wish I had read these reviews before I made my purchase. My local repair man charged me $192.00 for a new heater and his time. Theres a whole 90-day warranty on the new heater!! I sure hope this one lasts more than a year otherwise Ill be buying a new dryer and it wont be Maytag.
These are the issues, Water level is ridiculous, clothes often have dry spots, I use only the high water level which is a joke. The tub bottom is very hard to reach because it is too deep even for a man with a long reach. The tub itself is about 16” deep but never fills more than 4” of water on the high water setting. Why such a deep wide tub when you can only put 4” of water? Cleaning is poor, the machine is very noisy, very. The worst machines we have ever purchased with ridiculous sensors, bells and whistles. The dryer takes forever to dry clothes and again the sensors are a joke. The high efficiency of the units means you work much longer for clothes that are wrinkled, spotted, less clean looking and sometimes damaged. Where is the savings? And don’t say hydro and water as the washer cleaner cost, wipes that out and more. We gave our 26 year old machines to Habitat, neither machine was ever serviced and were in perfect condition, they were Maytag. They have destroyed their name. So sorry we decided to modernize our laundry room.
My complaint sounds just like the others listed here. Purchased Maytag dishwasher MDBH979SAB1 at Home Depot 2/2013. In June 2014, the control panel started to malfunction. When I called Maytag, these were the options given: 1--have it serviced out of warranty at $89-$150 for repairmans trip & diagnostic, which doesnt include parts & labor or 2--obtain something called Repair plus one, which covers the cost of repair and reinstates the warranty for one year at the low cost of $264.95. So either way, Im going to have to pay almost 1/2 of the original purchase price. Ridiculous! We had our previous dishwasher (not a Maytag) for over 13 years, with only minor repairs. We purchased a Maytag because we thought it was a reputable company that stands behind their products---well dont believe it! I would NEVER recommend any of their products.
If you are considering this product...RUN AS FAST AS YOU CAN!! This is the biggest piece of junk Ive ever owned!! I would be more than happy to take back my 20+ year old washer over this JUNK!! It is 2-2 1/2 years old tops. I cannot count how many times my husband has already had to repair this garbage!!! I will NEVER purchase another Maytag appliance! My stainless steel dishwasher isnt any better!!
My washer is less than 3 years old when I noticed the bleach dispenser has filled with water. I soaked the water out with a towel only to have it fill again the next time I washed. This in addition to the feeling I have that too much soap is left in clothes and spot removal is pretty consistently negligible.
I bought the Maytag stainless steel refrigerator with the top double doors and bottom freezer. I paid $3000 for this thing and the ice maker has broken twice, an ice sheet forms on the bottom of the freezer and the drawers broke due to being cheaply made with plastic. I had the old style refrigerator for 15 years with not one problem. I think these newly made appliances are made crappy! Will never buy a Maytag again!!!!
I bought my Maytag Bravos top load washer from Home Depot. In one year. I had the Maytag warranty people out three or four times. The warranty ran out and I purchased an extended warranty from A&E. I have had them out at least five times.I called Maytag and they told me since that I didn’t get the extended warranty from them, that there was nothing they could do for me. I explained to them that this washer cost me over $900 and that I have had numerous repairs on the washer, in which the warranties cost me over $400 so far.How much do I have to keep paying for this lemon? Maytag will not do anything about it! This goes to show you that paying top dollar for a washer does not guarantee you will have a good product. In this economy we can’t afford for this to happen. This is a very bad product and Maytag will not stand behind their own products, but they are willing to charge the consumer high dollar for them. This is a disgrace!
Bought used and still performs like a champ. It's old. Have the matching dryer but that quit working some time ago so I hang dry clothes.
Almost 2 years ago this dishwasher wouldnt drain. Fixed that $300. Then just over a year ago control panel had to be replaced. Now control panel was bad again, had to rest circuit to get it to start. I see this is a common problem. Only 2 of us in the house and the dishwasher gets used only 2-3 times a week since we purchased brand new in December 2011. Ordered the new control panel and just went to replace it, guess what. This appliance could have burnt our house down. The wiring in the door that plugs into the control panel is burnt! Not at the panel at all but a good 8 down the wiring harness. Both harnesses as well. Scared me half to death! To think it could have killed us at night, when we usually run this appliance. Definitely calling Maytag now. I do have pictures as well.
What happened to the days of buying a washer/dryer and having them for years! To spend a thousand on each and have holes in the bellow causing dirty water to Empty on your floor. Not once replaced, not twice, 5 times!!! Now Im looking to buy another. Old school for me...
Maytag Bravos washer MVWB750WQO frame assembly and cabinet rust - I sent letter of internal and external rust issues to Jeff Fettig (Whirlpool CEO) and received no response. Then, I sent letter a second time with an attached signed receipt. Then, I finally received a call from corporate staff member stating they would replace parts but not labor. Labor costs would cost between $350 - $500.00. This is without the initial service call and diagnosis cost between $100 - $125.00. The determined parts list cost would be $700 - 50% for Whirlpool internal cost + shipping be approximately $425.00. This is more than the cost of a new unit or the value of three-year depreciation value of the existing unit. This does not make any financial sense. Whirlpool should provide a new replacement unit at their costs. It has been three months and with no successful outcome. Also, via web research, there are many complaints about Maytag/Whirlpool and I am not the first in regards to rust issue. Therefore, Whirlpool is attempting to limit their financial exposure by only offering parts that they have to agree upon because the labor costs will not support this additional investment in a three-year unit. It makes more financial sense to purchase new or be offered a replacement unit.
I loved my first Maytag combo unit and when that quit I bought another Maytag. The Neptune is a front load washer. I immediately noticed the door gasket getting moldy. I contacted Maytag whose response was leave the door open. Well, I did that and not only did I still get mold, but the light burned out. I recently started having trouble - the water doesnt drain and the clothes are still wet. Rather than have it repaired, I elected to buy a new washer/dryer unit. I would NEVER again have a front load washer and certainly not Maytag.
Model MBF 2258XEW3. I am very annoyed with this fridge. Never will buy a Maytag again. I went to this site to see what the problem with my fridge was and read that I am not the only one with this problem. From the beginning it never worked right. Often the food in the fridge got ice crystals in them so I had to up the temp. This made the freezer not cold enough so I had to lower the temp again. This is a constant affair. Now the bottom of the freezer is collecting an ice sheet or a water bath that has to be removed every other day so that it doesnt built up or leak out. Will have to buy a new fridge. But now I am worried that I might buy another lemon.
My Maytag dishwasher is 1.5 years old and wont start. The Maytag call center said they couldnt help me except to sell me a service warranty for $269. Then she wanted to argue with me when I asked her to pass on my dissatisfaction with their products to her supervisor. I thought Maytag was a good product. For what I pay for parts and labor, I can get a new dishwasher. She said do I expect not to have any problems with that dishwasher. I will never buy anything Maytag again. They do not stand behind their products. Plus, it sounds like many people have had the same problem with their Maytag dishwasher. This part is defective. (I am assuming it is a control panel problem.) Since corporations are people now is there someone I push into my dishwasher so they will fix it. LOL.
Maytag Bravos Quite Series 300 - We purchased this washer from Lowes on 9-20-11. Weve had trouble with the spin cycle on this machine since we purchased and in December 2014 the washer stopped working and showed the symbol F:51-no part, to be found waited a month for the part; repair fixed and the machine stopped working in FEBRUARY AGAIN same part-still not fixed. Ive always purchased a Maytag but the new washer Im in the market for will not be a Maytag.
Maytag Range Precision Touch Control 800 Electric Smoothtop - The racks in the oven fall down. I have replaced them with new ones but am having the same problem. I emailed my concerns to Maytag a few months ago but didnt get any response (so perhaps I didnt go to the right site). The oven was purchased in early 2008 and this is the only problem I have had with it. If I am extremely careful, I can bake cookies but if I try baking or roasting anything heavy, the racks fall. It is very frustrating but I was pleased, for lack of a better word, to see that someone else was having the same problem - at least I know it isnt just me. I will try contacting Maytag again.
I bought a Maytag washer and dryer, the Neptune series and thought I was getting a top of the line, but now the dryer has quit working and the repairman said it is not worth fixing and it is only about 5 years old. So that is what I am so angry about.
This is the most horrible washer ever. Within 3 months it would not go beyond sensing mode and never fill or wash. Tech came and fixed it... 3 times. It still happens and I have to jiggle it all around to activate it. Clothes are never clean, dog hair is never washed out... My broken old agitator machine was taken to the dump & I wish I had it back! How do the stores give this machine a good rating?? I cant do light quick washes, I have to wait forever... Our water bill is 2x higher than ever because if I dont fill the tub with deep water, the clothes dont even all get wet. Hate, hate, hate this thing.
Dishwasher MDB7749SBM - Have the same problem as everyone else, panel board (2nd one, 1st was under warranty). This panel W10475787 is 2 years old. Keeps lighting up doing what it wants to do. Dishwasher is 3 years old. Cant find out if there is a recall on this part (there should be).
Washer is noisy and water does not saturate clothes on normal wash. Have to use sheet setting for small or large load. Washer changes gears and it is so loud and clanks like something is falling apart.
My husband and I purchased the Bravos XL washer and dryer set about a year ago as our first big washer/dryer purchase for our new home. We spent about $1200 on the set from Home Depot. I very much regret this purchase as the washer never gets our clothing clean! The washer never puts enough water in the basin and the clothing comes out with strange white smudges EVERY. SINGLE. TIME.I have tried changing detergent, I have tried skipping fabric softener, Ive tried rinsing out the dispenser thinking it was residue from old soap. I dont know what it is, but what I DO know is that the clothes go in without the white smudges and come back out with them for every load. I have to run a second rinse cycle just to get it off, which means Im washing for at least an hour and a half. I DESPISE this machine and its costing me more on my water bill.Additionally, the dryer isnt much better. It constantly shuts itself off even when its not on energy saver mode, with the little red light going on for air flow. Ive checked the connection and dont see what the issue is. If I have a big load such as blankets in there, I have to dry them all individually for almost an hour just to dry my bedding! It simply wont stay on to dry a full load. I very much regret my purchase and wish Id gone with something simpler and cheaper as it would have done a much better job with my laundry. Lesson learned. Dont waste your money on Maytag.
Both my washer and dryer are Maytag. Dryer element shorted out but was still under warranty so was fixed. Washer is very loud and now makes a rattling sound. Every so often it will hang in the middle of a cycle and the lid wont open until I unplug it.
Horrible Refrigerator MSB27C2XAM00. I bought this refrigerator November 2013. Over the past 5 months I have made over 10 calls to Maytag customer service. Each phone call averages 30-45 minutes in length. In total I have and have had 6 service repair visits. Within 4 weeks of acquiring the unit, the letters on the ice/water dispenser wore off. They replaced the panel and within 4 weeks the letters wore off on the replacement panel. The subsequent calls made to customer service were regarding slow water dispensing and shrinking ice cubes. I was advised in order to maintain water speed and decent sized ice cube production I would have to replace the filter every time the water dispensing slows, which is on average every 4 to 6 weeks (each filter costs $40).When I asked why I would have to change the filter so frequently when the packaging instructions with the water filter states you can expect an average of 6 months use or 200 gallons, (mind you we are a family of 2 adults and one child under the age of 10 surely not consuming 200 gallons of water within 4 weeks), Maytag advised me to attain a whole house water filtration system. I was told that the water supply to my home must require extra filtration which is why the filters are not lasting. I asked if other NYC residents have made such complaints. Maytag advised they cannot share this information for confidentiality reasons. I told the rep that I did not want specific names/address of the complainants. I just wanted to know if there were any other similar complaints! If its the NYC water supply I would have to believe there would be similar complaints. Maytag would not advise.They will not budge in replacing the unit. After spending $1,400 on this refrigerator I am now expected to invest $500 annually on water filters in order for the refrigerator to work properly. I was also advised that if another service tech came to my home and the issue was found to be the same I would be responsible for payment of the service call. I did my research before purchasing this Maytag product. I ultimately selected Maytag for their reputation. I am so disappointed with this unit and with the company that I will never purchase another Maytag appliance and I will advise everyone I know to never purchase from this company again. Such a disappointment!
I purchased a new Maytag washer and dryer March 2021, I have owned past Maytag washer and dryers, thinking they were the top of the line products, not this time, The washer, I put the clothes in barely covers the clothes, so I put it on deep water wash, when the clothes are all done, they look like they did when I first put them in the washer, dirty clothes, whites are dirty, towels look like they got dirt spots on them. The machine makes really weird noises, my little dog starts to shake, gets so scared, she runs under the bed and wont come out. The dryer, makes a very loud buzzer sound, she gets so nervous, when she hears it, she jumps up into my husbands arms shaking. I will never buy a Maytag washer and dryer ever again, they are totally different then the old ones, they had a good product and ruined it.
The control panel died on this dishwasher (MDB7749) after only 2.5 years of light use. I was quoted about $250.00 plus labor to have the panel replaced. I will not fork over several hundred dollars for a defective panel, especially since many others have complained about repeated failures and known issues with the control panel. No more Maytag products for me. I plan to purchase a Bosch to replace it.
I bought a Maytag washing machine, model number MHW6630HW2 in January 2021. It works fine on ordinary loads, but it cannot spin the water out of bulky items, not on any setting. I put my machine-washable winter coat in the washer and it left it full of water. I re-tried on 4 different settings, and though the washer spins, it cant spin out the water. I went to the Maytag support site. The sites said my model doesnt exist. The phone number for support does not allow you to get any support other than a service call. The Chat option doesnt give a lot of support either. They said that if I call for a service appointment and the service technician finds that the machine does do a spin cycle, then the appointment is not covered under warranty.
My Maytag has been out of service more than in service and this is my 2nd one in 2 years. They replaced my first one due to breaking down several times. I have spent so much $$ at the laundromat after paying big bucks for a washer.
I bought an off-white or light cream color gas Maytag stove about three years ago. When I first used it to boil some water for tea, the light colored grills turned black. And this is without cooking a full meal, merely boiling water. After a few more uses with light cooking, and a few spills on the cooktop, I discovered that it was simply impossible to clean. The glass on the oven door became discolored with the first use, and is also impossible to clean. I purchased several types of cleaning items and sponges, and nothing works. This is a disgusting stove. I hate it and I wish I never bought it. I will never purchase a Maytag anything ever again. Its the poorest and cheapest no-quality item - a total waste of money.
I purchased a Maytag Dishwasher (MDB7749) in 2012 and one day before my 1 year warranty was up, my start button on the control panel wouldnt work. I called P.C. Richard and they sent a repairman who fixed it. This was in June of 2013. Here I am now hand washing again 1 year and 4 months after the repair. I called P.C. Richard again and was told that all brands have their weak points and because I got it on sale in the first place, I should not feel angry.Now that I am reading the reviews from 5 years ago, I realize that P.C. Richard knew this was an issue and chose not to disclose it or stop selling it. I had my G.E. for 10+ years and will go back to one. As I have no money for another new one, I will try to learn to fix this one on You Tube.
I purchased all new appliances and decided to go with Maytag. My Maytag Refrigerator model MFI2569VEM after 12 months, just after the warranty expired, started leaking all over my kitchen floor. I called Maytag and all they told me was there is no recall on this model and there was nothing they could tell me over the phone. I purchased an extended warranty and that is a whole other problem to get someone out. They said to check the freezer problem I need to call when the leak was occurring, so they could see what is happening. So basically, I need to leave water on my kitchen floor so they could see what is happening. Who hires these people?
The engineers at Maytag saved a few pennies by only using one thermistor for temperature control. It is in the box. There is nothing monitoring the temperature in the freezer. If you put your fridge in the garage where the temp is 40 degrees, the motor will never come on, and your frozen foods will melt! In my new MRT118FFFZ01 unit, the temperature in the box varies by plus or minus 3 degrees F, but the freezer varies from minus1 1 to plus 25 degrees F. 36 degrees difference! Lousy design. Have had two service calls, and they both said that this was the way it was designed and there is no fix for it.
Works like a Dream!! My dryer is an older model Maytag and it works wondrous. I have tried the newer energy efficient kinds and I feel like they dont dry well or make my clothes smell clean. My older maytag works fast, efficiently and I love how my clothes feel fluffed and smell fantastic!
We bought the Maytag Bravos Washer and Dryer set in 2013 after extensive reviews as well as the brand recognition to replace my at least 20 year old Kenmore washer/dryer. At first we were very pleased. The ability to do bulky loads was great and the high spin cycle left the clothes almost dry. In 2018 (keep in mind, just 5 years!) we started to hear a grinding sound in the washer when on rinse cycle and the dryer would randomly turn itself on! Strange but true. I called Maytag Canada and they sent someone right away. They had to replace the motherboard on both the washer and dryer as well as the drum and gears on the washer. Fortunately this was covered under warranty.Fast forward 1.5 years. Same issues with washer...technician came and could not identify the problem, although I did tell him it was the same as 1.5 years ago. I ended up recording the sound and asked them to resend technician to the house. After further diagnostics, yup...same problem. Two days went by and I received a call back advising me that the cost to repair would be over 700.00, not covered by warranty! I escalated to management, to no avail although they did offer me 15% off my next Maytag purchase! Needless to say I have ordered a brand new GE from Costco, arriving tomorrow for basically the same price to repair the Maytag. I will NEVER purchase another Maytag product and will advise anyone who cares to listen to me to do the same. Huge disappointment in the Maytag product, brand name and customer service. 10 year warranty? Not likely...stay away.
Purchased French Door MF12269VM 22 inch from The Brick furniture April 1, 2012. Turned out to be a real April fools joke. Purchased extended warranty with TransGlobal for 5 years. First, fridge delivered after about a couple of weeks because it actually wasnt in stock. Naughty Brick lied about availability. Fridge arrives and after a service call from Maytag repair, they ascertain compressor doesnt work.Order fridge number 2. Two weeks later, get second fridge but lever for dispensing water is broken off. Order fridge number 3. Usual two-week wait and fridge finally arrives but the whole side panel is damaged. Send it back and order Fridge number 4. Service from Brick, Maytag and Whirlpool, terrible customer relations. Misrepresented delivery dates, supply issues, and operational damages.Fridge finally installed. Ice maker operates intermittently for the next year. Service techs from TransGlobal offer a variety of suggestions including changing filter, water pressure issues. Finally ice maker stops entirely in Summer of 2013. Is replaced after a month of waiting for parts of which the wrong part was sent. Ice maker continued to operate intermittently. Sometimes just a small of ice or no ice for a day. Finally in May after another service call, ice maker stopped working for about 4 days. Tech comes out and miraculously, it starts working again. A month later stops again and hasnt worked since.Contacted TransGlobal off shore call centre? And arranged to have an assessment to see if we needed a new fridge. Request declined and Maytag (Whirlpool) sent a tech out after another week. Service tech recommended new freezer. Waited a week for parts and arranged for Service tech to replace ice maker. Wrong ice maker part (for the second time) in less than a year.The latest trick from our possessed fridge is recent alarms from the temperature control. To say we are disappointed in this product, the retail experience, the quality of the manufacturing, the shipping procedures, the poor engineering and design, doesnt come close to describing the shoddiness surrounding this appliance and the service weve received.In conclusion, we are still awaiting an ice maker and are contemplating buying another fridge. What it is fair to say, we will never ever buy another appliance with their the Whirlpool or Maytag attached to it. Nor will we ever again buy anything from the Brick, or depend upon TransGlobal for repair services. Are there other Manufacturers and retailers out there who understand the meaning of service and quality. I certainly hope so. Otherwise Im going to invest in a good icebox.
The oven hasn’t caused any issues. It’s beautiful stainless steel and black finish creates a shiny but modest finish to my kitchen. It’s self cleaning power is also useful and saves time and where I come from time is money. It cooks food evenly just as an oven should.
Purchased an over the cooktop microwave 3 years ago, it came with a 20 year warranty. It stopped working and I promptly emailed Maytag customer service. It took them over 3 weeks before they responded. That is not acceptable. Did they think I had a back-up microwave to take its place until they finally got around to reply to me? Well we could not wait, and we just threw that piece of junk out and had it replaced with a competitors unit. We will never buy Maytag again and will inform anyone we know about the poor operation of Maytag products and lousy customer service. My suggestion to anyone considering Maytag products is to not waste your time and money and look to another manufacturer.
I just saw that there had been a class action lawsuit settled in 2005 for the Maytag Neptune front load washer and I was never notified as an owner! I have this crummy product and have been living with it for more than 10 years! I just scheduled a repairman to replace the moldy gasket (for the second time) and the noisy pump, and a latch that has to be slammed for a sum of $438. What a crock. I was told this was a top of the line model when I purchased it for $999. Ive never had such a piece of junk before in my life. I run loads of bleach weekly to control the mildew.
It’s a front loader, very quiet, and uses less water. The clothes come out clean and less wrinkled if you take advantage of the settings. l like the extra rinse and the drawer underneath. The capacity is able to accommodate enough clothes so I only need to do a load of darks and a load of whites each week.
I bought a full Maytag kitchen in 2010 because like many others, I trusted the brand. However, before I knew it, the dishwasher broke down. I live in Canada so I get Whirlpool (owns Maytag) 2 year limited warranty. Thank God for that because I have had the repair guy come 7 times. Each time for the same problem (control board) and they have replaced a listed of parts with no success. I have asked them to honor their no lemon policy but am given excuses as to why someone has to come see it first before they can give me a new one. Once the service guy arrived he obviously has no idea about anything and just goes for the repair. Its so frustrating.I am fed up. It is completely unacceptable because now Im losing money staying home waiting for the repair guy. Maytag is the biggest piece of junk I have ever bought. I only hope you see this before buying a Maytag product. Like many others here I use my dishwashers once a week. Now Im faced with a dilemma where I might have to purchase a new dishwasher as soon as my 2 year warranty runs out. My $700 went down the drain.
I mistakenly purchased the Bravo XL top load washer. I only wish I could give it a zero rating. I have only tried to wash 3 loads of clothes. It is almost beyond belief that anyone could possibly think this could clean anything. My husband actually watched it “work”, and insists I call Maytag because they must have forgot a part! It does nothing but crumple/wad the middle items together and rub them...and only them...together. There is no movement of the outer items until it spins. Maybe Maytag should enlist people who actually do laundry to “test” the items they put their brand on. I know the government and the energy rules have added to the complex problem of buying something as simple as a washing machine...but this piece of junk is almost laughable to watch as it destroys your laundry. I’m almost embarrassed to let anyone know I bought it. Thankfully, I have 30 days in which to return it.
Purchased an Admiral Washer on 07/19/2010 from Home Depot in May of 2011 was washing clothes and washer flooded my wash room. Cold water would not turn off. Had to use shutoff valve on wall. Called for service through Maytags toll free number it took me 10 days to get through, then I was told that they did not have anyone in my area that could fix my washer that was still under warranty and there was nothing they could do. I called Home Depot and they said there was nothing they could do it was the manufactor problem.I Called several appliance repair places that advertise as maytag repair and they would not touch it!Called back in July of 2011 could not reach anyone at maytag service. My warranty expired 07/19/2011,yesterday 08/08/2011 I recieved a letter from Maytag wanting me to buy an extended warranty.I called an ask them why I should buy an extended warranty when they wouldnt even honor the original warranty they pulled up the records where I had called for service and told me I should have kept calling back that they take care of their customers etc. etc. but there was nothing they could do now because the washer was out of warranty.I called about a new water valve for this washer $56 for part $100 for labor including service call. Now I faced with a decision try to repair this piece of junk or scrap it a buy a new washer( not a Maytag or a Whirlpool) I am not rich I am elderly and live on a fixed income, it took me 6 months to pay off this washer at Home Depot!!!!!
We upgraded and purchased a new Maytag Dishwasher Quiet Series 300 MDBH955AWQ to benefit our new kitchen remodel. Initially, the dishwasher worked great. I routinely insist on keeping the filters and interior clean as I was raised up believing that if you take care of your equipment, it will take care of you. Very shortly after purchase, there was a fire recall which was taken care of by Maytag and a third party contractor. Then as time went on, it continuously rendered out dishes with debris and food on them. Then it stopped working. It turned out the latch or door handle broke on the pivot point on the interior of the door. I got that replaced and everything was good again. Then about three months later, of course after warranty, it would not start or anything. I verified power and connections and nothing. I spent about $60 on JustAnswer for further advice and the answer was to replace the control board. After about $250 for a service call and $130 additional, it turned out the control board went out. I observed how it appeared to be a poor design due to the control board being exposed to all of the humidity and other moisture from within the dishwasher door. Then after that being fixed, about six months later, the door latch broke again. Its minor enough that you may not realize its broken until you open the door panel back up again. The plastic is breaking Im sure due to the heat and moisture, but its just minor enough that it will not make contact to indicate the door is closed. I got that replaced again for another $140. Four months of that getting fixed and Im getting the same result, no functionality at all from the control panel. In other words, the control board is out again!Ive spent almost as much in repairs that I have for the dishwasher in the first place. As many have stated before, why are we not getting quality products anymore? I went to the Maytag website to see if there were any other additional recalls for this dishwasher, and the recall site was down, so I called. The lady on the phone, as pleasant as she was, indicated that the recall for the heater coil was already performed, which I already knew. I asked, due to the other problems Ive had and money Ive spent, if there were any additional recalls, and of course the reply was no. Im used to staying with a reputable company and providing loyalty to that company for quality products and service, even if I have to spend more initially in order to spend less overall. Obviously, Maytag is now out of the question for future business or referrals. This dishwasher is getting replaced before I put one more dime into it.
I purchased this washer... the Maytag Bravos. It is the worst clothes washing experience. I only use one cycle as the other cycles do not provide enough water to wet the clothes. It is a large capacity top loader. DONT DO IT!



