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Maytag Washer Model MFW7020RU
Maytag - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and Pet Pro System - Volcano Black
Get a clean you can see with the Maytag Pet Pro washer that's built to remove pet hair. Press the Pet Pro Option to unleash additional water and a deep rinse to lift and remove pet hair with help from the built-in Pet Pro Filter.* Extra Power boosts stain fighting on any wash cycle so you can walk away while stains wash away, while the 16-Hr Fresh Hold option keeps clean clothes fresh for up to 16 hours after the wash cycle ends. And with a 10-year limited parts warranty** on the direct drive motor and stainless steel wash basket, this washer is ready to tackle loads for years to come.*Results vary based on pet hair type and fabric type.
Manufacturer: Maytag
MODEL: MFW7020RU
MSRP: $1299.99 USD
Maytag Washer Model MFW7020RU Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE: dET
PROBLEM: Detergent cartridge not detected in the dispenser.
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE: Int
PROBLEM: The cycle was paused or canceled.
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE: rL or F34
PROBLEM: Items were detected in the washer during the Clean Washer cycle.
FIX: Remove items from the drum and restart the Clean Washer cycle.
CODE: Sud or Sd
PROBLEM: There are too many suds in the washing machine.
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE: F5 E2
PROBLEM: The door is not locking properly.
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F7 E1
PROBLEM: Indicates a motor speed sensing error
FIX: The motor can not achieve the correct speed for the cycle selection. Check that all the shipping bolts have been removed and the washer has not been overloaded
CODE: F8 E1 or LO FL
PROBLEM: The washer is sensing a low flow of water.
FIX: Check that the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling) There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E2
PROBLEM: Indicates there is a problem with the Dispenser System
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE: F9 E1
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE: Other F# E# code
PROBLEM: Indicates other error
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Washer Model MFW7020RU
My wife told me yesterday she was getting a f51 code... went on you tube and took the top off and the clothes holder out, found 1 quarter and 3 dimes... put it all back together... same thing... took the back off... hoses off, unplugged it and the allen that holds the motor had backed out... no more maytags for me... Tightened the allen, all is fine for now... my opinion, this should never ever happen... No lock washer anything engineering to prevent this from occurring... My grade: replace the engineer...
We had been a Whirlpool only brand household for as long as I can remember. When our Whirlpool washer and dryer gave out on us 11 years ago, we had a friend swear by the quality of Maytag appliances and decided to try something new. We purchased a Maytag Atlantis washer and dryer set. We have had our Maytag Atlantis washer and dryer since 2003 and both appliances are still as dependable and hard working as the day we purchased them. We live in a house with well water and our water is treated to be soft water.We have 2 daughters and 4 grandchildren who have come and put our machines through some heavy duty challenges when their non-Maytag brand washers and dryers have failed them. We are still very satisfied with our Maytag purchase some 11 years later, and so are our daughters and grandchildren!
I purchased a white Maytag gas stove over 12 years ago. It has been great and never caused any problems. I live alone and rarely use the oven. However, I use the stovetop daily for cooking. With continual use, it has a lot of nicks and scratches. It also has stains inside the glass oven panel that I cant clean. The glass would have to be removed in order to clean inside. This is why I give a rating of 4 stars. If I used the oven more frequently, I would notice if it had any problems with the temperature, proper cooking, etc. and could give a more accurate rating. I have small toaster oven and therefore, I cook practically all of my meals in the toaster oven.
If you are considering this product...RUN AS FAST AS YOU CAN!! This is the biggest piece of junk Ive ever owned!! I would be more than happy to take back my 20+ year old washer over this JUNK!! It is 2-2 1/2 years old tops. I cannot count how many times my husband has already had to repair this garbage!!! I will NEVER purchase another Maytag appliance! My stainless steel dishwasher isnt any better!!
Perfectly great, cleans anything, not terribly quiet, but results are more than satisfactory. Good water pressure, cleans every nook and cranny, things come out spotless. I do not have anything else to compare, but I think the size is fine, I can put a lot of stuff in it. Controls in front at top, easy to use, clean appearance. Even though my dishwasher is 13 years old, I have not had any trouble with it. The top racks are strong and hold a good bit of glasses, cups and bowls. I have put baking pans, cookware, grates, and a lot of other stuff in to wash and it all came out clean.
If I could give less than one star I would. I purchased a Maytag range in September 2021, 33 days later the oven went out!! I have been fighting trying to get it repaired for months!!! The parts are not in, the parts have been shipped, oops we forgot to ship the parts, the technician is on vacation. You name it, I have heard it. After the phone call today, it looks like I will still be without a range at Christmas!! This is totally unacceptable. I purchased a Maytag because I assumed it was a good brand! Do yourself a favor... Never buy a Maytag or Whirlpool Appliance. Its not worth it. For the range to only work for 32 days is just plain Wrong....
Have been very disappointed. The burners keep going out. The repairman said a bug could crawl on the element and break it. Then the temperature on burner on it works from med to high and any lower no heat. The dual burner is now backwards. The oven handle keeps falling off. Worst range I ever had and I thought it was a step up to Maytag.
I purchased this washer in January 2017 at our local Home Depot here in Mexico. It was a washer/dryer combo. Now, in July, a mere 6 months and only a few wash loads later, it has gone from the worst machine I have ever owned to what I consider to be garbage material. First of all, it boasts about not using much water. This is true... Only 1/4 of your load is in the 3 inches of water at the bottom of the machine and the top 3/4 never even gets wet. I couldnt believe it. Now, I put 2 sheets in this morning and it fills almost to the point of spilling out, though I have to give it credit for shutting off the water before it actually did so. This is a NEW washing machine!!! I, along with a lot of other folks from what I am now discovering, are all in the same boat. I remember Maytag being a mark of excellence way back in the day... This is no longer the case. Stay away from this company... I know I will.
Bought a washer and dryer from Lowes in June of 2016. Have had service on the dryer 3X and washer 1X since. Two person household that uses product a couple times a week. Dryer drum stops rotating / temp control fails / buzzer doesnt work / motor freezes up / washer makes loud banging sound at the end of the cycle every time....sounds like someone is hitting it with a hammer....Today I want a local serviceman to replace the motor but Maytag insists that I have one of their reps come out next Tuesday to examine the product and then go from there. I have been on the phone for 45 minutes trying to get them to pay me $128 for the failed motor that I will send them for inspection. They will not cooperate. They are hiding behind some BS policy. I want to inform you all in case you are contemplating a Maytag purchase. I will not purchase nor will I recommend Maytag to anyone.
Maytag Dishwasher model #MDB7759SAW3 continues the Whirlpool company legacy of subpar control panels in all of their dishwashers. It is telling that they have been allowed to market the exact same failing parts for well over a decade without any accountability. They had one recall circa 2007-2010 and pushed customers into purchasing the model I have which suffers from the exact same control panel design.To further frustrate the consumer experience, Maytag customer service reps and supervisors allege that they have never heard of a customer having issues with their dishwasher control panel before. The panel beeps endlessly and refuses user input regardless of whether the door is opened or closed. After a power disconnect it will reset and sometimes allow one load to be washed before resuming the non stop beeping. If opened and closed during the beeping it will cycle through a completely new wash cycle on its own and resume beeping. Maytag customer service response this morning was, “thank you for being a Maytag customer”.We will my be purchasing their replacement control panels as they are of poor quality and it is well documented that the new ones fail annually as well. These are “high end” appliances and are not inexpensive. We will simply cease to use whirlpool, Maytag, Kenmore, Kitchenaid, etc. brands in our home and will advise everyone we know to protect themselves the same way.
My washing machine is 2 1/2 years old. It is not overused, just 2 people in the household. Maytag wanted to sell me a contract for $320, I declined. After research I see that this machine has many complaints against it. I bought Maytag because they never need repair. I would like Maytag to fix this machine without charge or recall the machine. From what I have read, these machines are defective. The electronics are failing at 2 to 3 years.
Bought Maytag dryer in December 2016. Worked fine for first 3 months. Then blue coloring showed up on back of drum and came off on white clothing. Had tech come out. He took pics and send to Maytag. They said it was normal. Further talks with customer service brought statements that we caused problem by drying blue jeans. Funny we never had. They just continued to say this discoloration was normal and we did something to cause problem and nothing they could do. But at least they were sorry for our problem. Whirlpool does not stand behind products. Dont buy.
I purchased a washer on 8/13/12. I had it installed on 8/20/12. It did not clean clothes properly. I went to Two Guys and they said they dont take returns and told me to call Maytag. I called Maytag and they sent a a service agent to check the machine on 9/10/12. They said the machine codes were imbalanced and over stud. They need to recalibrate the machine. I did laundry the same day and still find clothes do not come clean. I need to return the machine. I called Maytag and was told they dont take returns. This machine is not cleaning clothes as it should be and I want a refund!
I purchased a Maytag stove model mer7765wb in December 2011. Now its November 2014. My display board caught on fire and its burn out. How can a Maytag product go out within 3yrs. I purchased it from Sears outlet. As Sears customer I am very disappointed in this product. Thank God I was in the kitchen to put out the fire.
This is a top load washer, commercial series, high efficiency without any agitator. It doesnt use enough water to break down the soap, no matter what soap or amount is used. Clothes come out of the machine with soap patches. It is also virtually impossible to balance the load so when it spins, it bangs and thumps and walks across the room until it shuts itself down. Stirring and re-distributing the load, changing the size of the load, small or large (should you actually fill the tub to a full load per instructions) it simply doesnt distribute or balance itself at all. At the end of the day, clothes need more water for extra rinse and then doesnt seem to work with soap removal all of the time. You cant put a load in and walk away and do something else or it will bang around and turn off. A waste of money and time. Save yourself, buy something else.
I purchased range in January of 2011. I have had the top replaced and still it looks bad. Every time I use a burner, even if boiling water, I need to use the razor scraper to clean the burner. I’m very dissatisfied. We used to say we would buy nothing but Maytag but not anymore. Tell anyone who will listen how much I hate this stove. Oven does not cook properly, burns most everything I bake no matter if I lower the temp and time!
Maytag Bravos Automatic Washer 300 - I purchased this washer on July 29, 2010 from HH Gregg. It is less than 3 years old. The washer stopped mid-cycle, did not drain, and displayed the code Ld. The service company recommended by Maytag said that the control panel is defective, and the cost to repair/replace it is over $550 and isnt worth fixing since, he says, these washers are notorious for having problems. Maytag is unwilling to recall this washer despite all of the problems that have been reported. They are unwilling to even admit there is a problem.
Fifteen months after purchase of the top load washer, we have had to call in repair. The lid lock and sensor have went out on the machine and the repair costs are equal to the purchase of the machine. Whether the consumer has an extended warranty or not, this is unreasonable. So hear this Maytag, the CONSUMERS will invest elsewhere when delivered cheap merchandise like this even if it is Made in the USA as you wish to tout in order to bait the consumer for their money instead of providing superior quality American products. This consumer is sending this machine out the door.
Our prior fridge died on a hot long weekend in July 2020. Desperate for a fridge, I ordered any fridge that could be delivered the same day. Received a Maytag which totally died 3 months later! Now I am waiting for a part (which apparently the Manufacturer has 100 in their inventory but havent distributed them to the source that ordered them). This is just the worst service I have ever experienced with an appliance. As so many people have said, I should have waited and ordered a European appliance. They are built beyond perfection and have excellent service.
We purchased our washer and dryer set in December of 2010 and had it for about 2 years with the extended warranty...needless to say around 1 1/2 - 2 years the metal around our bleach dispenser started rusting. Maytag considers this cosmetic! I am shocked to think that its cosmetic...on the outside of the washer yes, but on the inside no! It is faulty on Maytags part. I have spoken with Maytag and they tell me if it doesnt happen within the first 30 days there is nothing they can do. So I will tell anyone and everyone what was said to me via Maytags own repairman, Buy cheaper washers as NO ONE offers an extended warranty on the inside of the washer rusting. Whirlpool is the owner of Maytag now so beware of Whirlpool as well. Check out the warranties and make sure you will be covered longer than 30 days for rusting on any washer you intend on purchasing. We learned the hard way and well....we will be buying a cheap washer like the repairman suggested when this one goes out.
Maytag Neptune Stacked Electric Washer & Dryer. Had to buy a motor for Washer but lasted 12 years before giving problems again; then couldnt find anyone that would service for cheaper than $100 for just coming to your house plus $75 an hour for labor. Thats HIGHER than my billable rate! Rip-off Service & parts charges. Found out it was easier & cheaper to troubleshoot ONLINE myself using FIXYA site and others. Expense for an appliance above what most run ~ 1500 for both units. Plus if it doesnt have or offer a 5-year warranty then something is wrong with the quality! Maytag Neptune Series MLE2000AYW 27 Inch Electric Laundry Center with 3.34 Cu. Ft. Washer Capacity, 4 Wash Cycles and 6.0 Cu. Ft. Dryer Capacity, 3 Dry Cycles: White. Worst part on this model was a WAX MOTOR that they used for the Washer to control the door being closed or open. Next worst DESIGN error was they didnt put a drain hole in the plastic rim seal for the Washer door, that area would build up mold & mildew if you didnt learn to keep Washer door open at all times AFTER a wash. We learned by removing the light bulb! Therefore it was easy for my crew to learn to leave the door open after washing. This model was Energy star certified and had a long life here 12 years. Unfortunately I think they build these things to only last 10 years; then you have to replace them. In years gone by... the 1970s Washing machines and dryers would last 20 years!!
We purchased our Maytag washer about four years ago. I love the features, but occasionally we have clothes rip in the machine. We have had it serviced only once for maintenance. It is great with the large capacity. I can wash bedding including quilts and sheets in one wash. Makes laundry day a breeze for a large family!
Bought our washer dryer set from Sears in the fall of 2010. I had reservations from the start as the machines were new and the salesman was really pushing this set (on sale), with all the customers, even offering extra discounts on these models only, if customers bought that day. Apparently, they had overstock and were trying to sell them all ASAP. That was a warning to me but my husband convinced me that I was being overly suspicious. We had previously owned Maytag machines for 20 years and loved them. So I agreed. Well, I have been cursing that decision ever since. You have to hand wash/prescrub any stain on clothing, even a little make-up like blush or a little mud. Then you have to put up with an inflexible system that wont allow you manual options regarding spins and temperature or times, etc. Its all programmed. Then you put up with clanging spin cycle as it bangs against the wall. Then you pull out very wrinkled and not always cleaned clothes only to begin the most frustrating dryer experience ever. It has a mind of its own. It can actually keep spinning as it keeps adding dry time and the clothes never dry! God help you if you have a regular load. All your clothes will get stuck on the little ledge. They stay there in a heap as the machine spins and spins.The solution? You have to add a bunch of dry towels to create a lot of mass so that it keeps your laundry from getting stuck on the side. Then you have to repeat this several times cause it doesnt dry well. I will never ever shop at Sears and I will never buy Whirlpool or Maytag again. I am now saving to buy another set.
The washer drum fills up with very little water, very little. I can do an entire load of laundry and the stuff on top doesnt ever get wet. Went on Spring Break in Florida and a month later our clothes still smell like the beach. Grill out, and I smell steaks the next time I put on the shirt. Stain your clothes in any way, its there forever unless you hand wash it first.To get it to work at all, each time I have to start the wash cycle (I leave the soap out just to save it for the next start), let the drum fill with water, pause it, get all the clothes wet, then cancel the cycle. After it drains and the machine is off and full of wet clothes, then start it all over again adding soap this time. On the second try, set at deep cycle, it will add enough water to cover the clothes - Im guessing because it senses more clothes because the clothes are now wet from the first, cancelled cycle. During the wash cycle, Ill open the lid and robustly move everything around, almost hand washing. #Handy. The dryer is fine, Im keeping it. The washer, cant return it - been three months of this frustration (kept believing it was me, reset it multiple times, change the settings, tried everything). Im buying a new one and throwing this junk out. $700 lesson.
Hello, I purchased a Maytag Bravos washer model MVWX655DW from the Home Depot in June of 2017. I can provide the receipt. Within 6 months I had a broken lid switch and the unit would not move through the cycles. Luckily, I had the ability to replace the lid switch at the cost of about $100 just for the part. The repair was fairly involved. This summer, the unit failed to agitate, upon much research, I learned the washer drive hub (which makes the washer agitate and spin) was worn out. It was made of plastic and it is quite a job to get the cover plate off and to replace this part which ranges in price from $20-$45. This is a fairly difficult job and I would not recommend it to most people. It should not be needed in a 3 year old machine. Upon inspection of the drive shaft teeth when I took the washer apart, I found the steel teeth to have significant wear. Why? Now, in mid-November, same issue, the plastic drive hub is worn out again! I was told maybe my shock absorbers for the drum needed to be replaced as the drum may be shaking too much. My previous washer was good for 18 years and I replaced it with this highly recommended model Maytag with the chrome basket. This is absolutely the worst appliance I have had and with every repair, I viewed many, many people with the same complaints and feeling that Maytag should issue a recall on these machines. I will be contacting Maytag and Home depot with my review. The HD installer also stripped the plastic valve one of the water hoses goes on that I had also to replace. A $40 dollar part. This took some disassembly but not as bad as replacing the drive hub every three months. Needless to say, I have to buy a new machine after 3 years of unreliability with his machine. A waste of $500 + of my hard earned money. Very, very disappointed. If I wasnt mechanical and able to fix this washer, it would have cost me hundreds in repair bills. I have receipts of the parts I have purchased for this unit. I hope your experience is better if you have owned one of these machines. Maybe I just got a bad one but many people have complained about this model so I dont believe I am alone. I hate to see good people spend their money on poorly constructed machines. I certainly expected more than 3 years out of a brand new appliance. Maytag and Home Depot have lost a good, long time customer unless they want to make it right. Please feel free to contact me.
I have owned my Maytag Bravo Series less than a year. After 4 repair calls, I called again. The service department was rude and hung up on me. He accused me of destroying the washer on purpose. They are the worst company I have ever dealt with. DO NOT BUY Maytag products ever.
Whirlpool owns Maytag and it appears that selling poorly made products is now their focus. When I purchased this Maytag 30 Gemini double oven range, I thought I was buying a superior product. Now, I am on my 3rd repair. When would it fail, on Christmas Eve morning when I am trying to prepare dinner for 20 people who are coming for dinner party. I paid too much for this piece of junk. From now on, I am buying from the scratch and dent sale because there are no quality appliances manufactured today. Buy cheap and it wont irritate you so much because no one especially Whirlpool owned companies focus on quality.
Maytag Dishwasher MDB7749SBW03 - We purchased this dishwasher in 2013. About 1.5 years after purchase the control panel started to get flaky and different settings wouldnt work. Not long after that it stopped working at all. I did some troubleshooting and found that the ribbon cable that connects the control panel to the control board was corroded due to water/steam getting to it. Since we were past the one year warranty I bought a new control panel and things worked fine for about a year, now the panel is going bad again. I contacted Maytag and they said they cant do anything to help me. This machine is not even 3 years old and going on its second control panel. I would recommend staying away from all Maytag products.
I changed from another HE brand to this model. No comparison. This machine can do twice the work... but double the time. My former machine was quiet while this one is not. Maybe I got spoiled to the former brand, but Ive never heard so much noise from a washing machine! Ive always thought Maytag meant quality but I think they may have missed the boat here. I tried reviewing on their site but when I gave it two stars, I got an error message. Clever, Maytag.
I really like the refrigerator. Its easy to maneuver and frost-free, but I should have gotten the side by side. Also, make sure of your family size before you make final decision. Other than the size I would recommend to family and friends to purchase.
First front loader washer and love it. Saving on water, less tangling of clothes. So far they are quieter than others that I have had. The dryer is almost 10 years old and the washer less than a year. The machine I had previous to this was top loader that had to be replaced, would no longer spin.
My Bravos Washer and Gas dryer are only a few years old, and they have both been problematic to say the least! Neither Home Depot nor Maytag have been helpful. My washer has had the shocks replaced already, because it would constantly go off balance and shut down and they cant grease the bearings because they are sealed. So, now it sounds like an airport is in my laundry room! The gas dryer takes an entire day to half dry a load and its burnt on the inside!
Im totally done with the Maytag brand that Ive trusted for over 30 years. I never knew until yesterday via Facebook friends that they are not true Maytag-made anymore. They were bought out by Whirlpool eight years ago. I bought my top-load Maytag Bravo 400 Series Washer ($1,028) at Home Depot in October 2008. No problems with it until now, less than 4 years old with error code DL. So I looked in the book and found it was the lid lock (the little red light wasnt lighting up when closing the lid, which prevents it from running).I made an online appointment with Sears Home Appliance repair to check it out. But after talking with online friends and googling fix videos, I was able to get it running today by taking the top off, unplugging the lid wire and plugging it back in. So far, its working but now I will fear each time I go to use it that something else will fail. My old Maytags (washer and dryer) bought in the 80s never needed service until they approached the 14- to 15-year mark. That only tells me that the newer made appliances are total junk! So many complaints and how the companies dont back their appliances, it just sickens me.
My washer is about one-year-old. Several months ago I noticed a brand new shirt was damaged after laundering. I thought it was inferior material. A couple of months later I saw a similar situation with another garment and started being more careful with the laundry settings using delicate, short, light washes, etc. The problem has happened a THIRD time to another garment. It appears this washer has a hunger for delicate jersey type fabrics. I started reading online and found out at it is indeed the action of the agitator and I need help rectifying the situation.
I purchased the Maytag Bravo Series in August 2010. Two weeks ago, I had to replace the idler pulley on the dryer which was no easy task. Now today I was washing a load of clothes only to walk into my utility room and find it flooded. This didnt even start out as a small leak so at least you would have a warning. On the spin cycle, the washer is making a clanging sound. These were not cheap models. I paid $1600 for the set. I will never buy another Maytag product especially after reading all the complaints that people have had about this series. Why hasnt something been done to protect the consumer? I did not purchase the extended warranty as I thought Maytag sold a good product. I owned another set of Maytags that were almost 30 years old when we got rid of them and did minimal repairs over the years. We are only a household of 3. It is not like these appliances are overloaded or abused. Its very disheartening. In this economy, most dont have money to just throw away and that is what I feel like I did!
Friends, Romans, Countrymen, At first I was skeptical and I once thought that I was the only one whose wife complained about the terrible soap stains and un-rinsed clothes. And finally my rinse and spin cycle stopped spinning and rinsing! However, after reading several reviews and complaints about the famous Bravo X He washer by Maytag and taking into consideration that there are over 650 complaints, making mine # 651. I now find I have lost all skeptical-ability and feel that we all may be comrades in this venture of purchasing the new trademark of the trade-mark Maytag. As almost all of us say our previous experience with Maytag was great. My parents had a Maytag since I was knee-high to a grasshopper and we were a family of eight. First we had the one with the rubber rollers, that was a work of mechanical genius. I even remember getting my arm caught in the rollers. Then my dad bought the spin dry model and that lasted a good 20 years. When I say the Bravo X at Sears it looked like the state of the art washer. However, and unfortunately I will have to agree with all of you. It is a piece of scrap metal and Maytag will not recall or recognize their mistake and make good on a recall or something. The least they should do is give us an old machine that does wash and spin to replace the new one that is less than 2 years old and does not work. I sure hope this letter does not fall on blind eyes. I think we may even have a collective lawsuit.Sincerely Yours;Mr. Lost All Skeptability!
I purchased an over the range microwave (OTR), boxing day 2018. It failed January 2021. It worked great before failing. The issue with Maytag/Whirlpool is their service. I told them before they came out that I was only interested in having it fixed if it could be done that day. They checked that they had the parts and said they could do it, so I moved forward with the appointment. Well they didnt fix it, and said that they need to order a part, which they said would take several weeks. They are trying to bill me the service fee $167, and expect me to wait a month or possibly more to get the part and fix the microwave. Now Im faced with having to pay a service fee for something not fixed and buying a new microwave. Lesson: Never try to repair, cheaper to buy a new product. Other lesson, never buy Maytag or Whirlpool product again. Despite what is on their website and advertising, they have terrible customer service.
I purchased a beautiful Maytag dishwasher for $700+ and it died after a year of use. I called Maytag to complain and they dont care. Pay $350 for a tech to come fix its warranted for a year or fix it yourself. I fixed it myself for $180 and am hoping the very same key panel wont fail again. I know it will. I wrote to Maytag about the issue and have not gotten a response. Im hopeful that they will make this right or that they get sued and the consumers get their money back.
I have a Maytag side by side. In the first year, the ice maker failed and I had to replace it (in warranty/no charge). In the fifth year, the compressor failed (no warranty) and it hasnt been replaced. Since then, I have been looking at reviews and warranties of new refrigerators. The warranties (unless you want to pay $3,000+) are all one year limited. The reviews are scathing and it doesnt matter what brand. My question is, why dont you/we all get together and file a class action suit and demand millions in damages? Complaining wont get you anywhere with these people; however, hitting them in the pocket book will make them pay attention, especially if the penalty is severe enough.
Im another Maytag dishwasher dissatisfied victim. The control panel stopped working within 12 months and replacement stopped working after one year, which they say is not covered under the warranty. They make rubbish which are disposable and have lifetime of one year.I feel we have to stop Maytag misrepresenting their garbage and basically defrauding us by selling substandard items to unsuspecting consumers. If you have been victim of Maytag lets join together. I would like to start a group to take a class action lawsuit against Maytag. I am very angry and feel they have to be stopped. All Maytag says in response is to try to sell me a one-year insurance. With the rubbishy quality of their products, they probably make more money from selling insurance than their substandard equipments.
I have a top load commercial tech washer with an agitator that is brand new as of September 2019. I have done all of the troubleshooting suggestions and nothing works. I use 1 tsp of liquid cold water detergent, deep fill, extra rinse, and clear liquid oxi and my darks still come out with white stains. I have had a Maytag tech check out the machine and it checks out without issues. I would never recommend this product to anyone!
I have called numerous times and the satisfaction is out the window. The MOLD is so bad on the gasket that I can not get it off and it just keeps getting worse. My clothes smell musty even after they are washed. Really fed up... I have had different Maytags for at least 40 years and I will not purchase another one at this point. Apparently your customer service is as bad as some of your machines. My word of mouth is not good advertising for you.
I’ve had this new stove just over a week. Used 3 times (I just moved). I have cooked on staying already on the ceramic top. I’ve had a ceramic top stove for over 20 years with barely a mark in it. Terrible. I’ve left a message with the store with no reply.
This washer (Model# MVWB765FW1) will not wash your clothes. Its not designed to give enough water for washing. That means some clothes will still be dry after agitator cycle; seriously. Thank you Maytag for going green! The repairman will tell you the machine is working according to design. That is true but the machine is a fraud as a clothes washing machine. The weight of the clothes in the tub tells the computer how much water to apply; good luck with that. We learned that if we add a bucket and a half of water, the clothes will come clean. Do you want to do that? Maytag used to be a good name.
I bought a (Maytag brand) Whirlpool washer but it didnt clean clothes, so I had a repairman out. He ran it through their test and agreed that my clothes had lint, pet hair, and dirt on them, and said that was as good as it was going to get. No one called back from Whirlpool. I called them and a second repairman came out, but it was the same story. I got the same repairman back out again after several calls to Whirlpool and listened while he called in and answered questions from Whirlpool - Is she using HE laundry soap, etc. - the same things they asked me. I bought the machine because it was supposed to have one of the largest capacities available. I stood there while the repairman told them that the clothes hanging to dry were covered in lint, dirty, and extremely wrinkled because they twist into a big knot in the machine, among others. No one called back again, so I called them. The service representative told me that I was loading the machine wrong, I was not using the right soap, and that the report they got from the repairman stated that the machine was working as intended. I told them that I was standing there as the repairman told them that my laundry was not clean. They told me that it was not what their record stated. I thought washing machines were supposed to get laundry clean and get the smell of body odor out. They suggested that I use the bulky setting, so I asked them if I should have to use the bulky setting for a load of underwear. They said that the machine was working as intended, but I wanted to have someone else come back out. The appointment was scheduled, but then the repair company called me and asked if I was aware that I would have to pay for the service call. I explained that there must be some kind of mistake because it was a new machine. She told me that Whirlpool had been doing this for a while and they werent sending out repair techs anymore without notifying the customer, and that Whirlpool has been doing it as standard practice for some time now. I requested a written statement from Whirlpool about the incidents but I was refused.
Purchased Maytag 4000 series washer Feb. 26 2011 - within six months Maytag warranty replaced the drum and bearings, within another few months Maytag worked on the drum again. Year two started out with the warranty contract replace the drum and bearings again. Oct 1 2014 called for service again, the drum not moving and having to wait 2 weeks for Tech. to checkout the machine then order parts. I have 7 children at home and that didnt matter to anyone. After reading online the number of 4000 series Maytag machines with this problem somebody needs to make Maytag recall and replace them.
My Maytag is 2 weeks old, and knew from the start I had a lemon. The compressor sounds like a giant freezer. I had the service man take a look at it, and while he was here the compressor did not come on. He pulled the plug from the fridge and turned it back on and still it did not turn on. I asked him to stay till it turned on and he said he could not stay any longer. I waited for him from 2 PM till 7:30 PM. He was to arrive between 3 and 6. Talk about frustration, and I only wish I had read all the reports before I bought this junker. I was so worried I decided to get the insurance for 4 years. The reason the ice forms is because you have no control over the ice. You cant see them and they get stuck. I had a side by side before this, and I can kick myself for not buying a side by side again. I was told to shut it it down when youve had enough ice cubes, to stop it from getting stuck. This ice maker is so big and so hard to pull out and the switch to turn it off is on the inside. So far my only complaint was the humming, but I can see a tough road ahead.
Maytag french door 2015 refrigerator. Not happy at all. Freezer gets rim frost on sides of pull drawers and the smell is like dirty socks when motor is running! The whole kitchen stinks???
I bought a new Maytag washer 1 year ago. It does not do a good job of washing the clothes. I have tried to contact customer service but what a waste of time that has been. I would never buy another MAYTAG washer again. This is after owning an older style Maytag for 25 years that I never had one problem with until it wore out. They are now junk. I bought at Leons. Would be very careful of buying there again as they were also no help with this washer not working properly.
Our less than five yr old washer finally died. It had been making awful sounds. Started in only very small loads but then started in bigger loads too. It finally stopped altogether. Model number MVWC400XW4. I would NOT recommend this washer.
Bought a Maytag Bravos washer 21/2 years ago... already have to buy a new washer... not a Maytag!! It started with the ul message coming on. Never could do anything to get it to go off.... then started leaking water around the bottom... bearings went out... costs more to fix than buying a new washer which is what I DID. Not a Maytag.... thought Maytags were a great product. Believe me their repairmen are always busy, not just sitting around like in their commercial.... Never buy a Maytag appliance again.
We spent over $1,200 on a Maytag washer on 12/2015 and it did not work properly. The door got locked, had a couple loads moldy because we could not get it open. Didnt drain either. Maytag had someone come look at it 3 times and it still didnt work. Called Maytag and now they told me that they cant do anything about it because is not under their 1 year guarantee. And of course they are very sorry for my unfortunate inconvenience. I thought they had a good honest reputation but... Im just disappointed!
Maytag Microwave MMV4205DW-1 - This microwave made it one year and one month before the door would no longer latch shut and the control panel stopped working altogether. Called Maytag and was told not under warranty. It was going to cost more to repair than to purchase a new microwave that was a different brand.
I would like to say that I am highly dissatisfied with paying $1200 for a refrigerator that only can produce ice once every 12 hours and 90% of the time the over fill lever gets stuck so it will not make more. I would recommend anyone to not buy anything Maytag ever.
This is the WORST washing machine I have ever had. You cannot control how much water goes into the machine and the clothes being washed are not even covered by water. They stick out above the water at least a few inches!!! How can anything get clean if no water is touching it! I even add water into the machine at the beginning with jugs of water just to cover the clothes... the machine automatically gets rid of that extra water and when the wash cycle comes on again the clothes are not submerged! I paid A LOT of money for this awful machine and Maytag needs to do something about it! And, yes there is a sticky gummy substance on all the dark clothes! I even put clothes in the washer with a dirt spot on it purposely and the spot is always there when the wash is done. Nothing gets clean! DO NOT BUY this machine... you will be very sorry!!!
I bought a Maytag dishwasher in 9/2006. I was happy with it until 12/10 when it smoked and almost caught fire in the middle of the night! Luckily, I have a GFI circuit breaker and it shut the dishwasher off before it burned my house down. After researching on Google, I found out that my dishwasher had been recalled as a fire hazard, and I was never notified by Maytag. I called Maytag from my house phone and the automated system knew my name and address immediately just by me calling -- so they could have easily notified me but they chose not to.I ended up getting a voucher to purchase a new dishwasher (model: MDB7709AWB2). The one year warranty has literally just expired, and the Start/Resume, and the Cancel/Drain buttons no longer work. The replacement parts from Maytag cost $212.37, and that price does not include the price to get it installed from a service technician -- add on another $100-$200 depending on where you live. This is a known problem, and seems to repeat yearly! Another annoying thing about this dishwasher is the wheels on the racks. They dont glide easily and they constantly get off the track. I hate this dishwasher and I will never purchase another product from Maytag/Whirlpool/Jenn-Air again!
Dryer wont dry/ service at dead end. So in 2018 we purchased a Maytag Bravos washer/dryer set. The washer does its job, it washes clothes acceptably. The dryer, which has the sole purpose of drying clothes, DOES NOT dry clothes. It leaves each and every load damp. Two to three cycles are required for even the lightest fabrics to dry. This has been the case since the product was new. After repeated attempts to have the dryer replaced, I am fed up with the whole run around. MORAL OF THE STORY IS DO NOT BUY MAYTAG.
My husband and I bought a Bravo XL washer in the fall of 2015. I certainly wish we had read the reviews on this site of this product. We would have saved ourselves a lot of money and grief. This machine does not clean clothes and actually damages them during the spin cycle as reported by others. This low water no agitator technology does not work on a top loader. Stuff doesnt come clean! Im not sure what we are going to do but we learned a valuable lesson the hard way. We purchased this machine in September of 2015 and are unhappy with it!
On 12/09/12, I purchased a Maytag washer, model mvwc200xw, from our local Menards store. About 6 months ago, the washer started making a slight banging noise, and would occasionally move in the spin cycle. Now, when washing a small to medium size load, the banging noise is very loud and does a lot of moving. I found nothing in the troubleshooting guide to help me on this, so I looked on-line and found several websites discussing this same problem. They stated that the problem was a snubber assembly and the replacement part would cost $4.55. They also said the washer would have to be taken apart to change out this $4.55 part.I watched a you-tube video of someone changing this part and quickly came to the conclusion that I would need help in doing this. A comment was left in the video from a Maytag repairman saying that the person changing this part was not doing it in a safe manner. The repairman stated that changing it in the way this person described in the video was DANGEROUS! I wrote an email to Maytag customer service explaining the problem and asked if there was anything they could do to help me on this 1 1/2 year old washer. I received an immediate email stating they would get back to me in 3 days. Ten days later, I finally received a reply. I was told there was nothing they could or would do even though I was a valued customer and that they understand and appreciate my feelings of disappointment.I worked for a large department store from 1970 to 1990 and sold appliances, one of them being the Maytag brand. At that time, they were considered to be a top of the line brand. This was why I purchased Maytag appliances for over 40 years. I am surprised and saddened to see a lot of on-line complaints against Maytag appliances and also that this 1 1/2 year washer needs to be repaired so soon. Obviously, times have changed. I figured it would cost me at least $100.00 to have this washer repaired. Rather than do that, I am going to take this in need of repair to a scrape recycling center and then go out and buy a new washer, but it will not be Maytag! Maytag will never disappoint me again!
I bought my fridge (Maytag French Door Fridge MFF2258VEW) in September 2009. It took forever to get it and when it was delivered, the door was dented so I had to wait for a new door to be replaced. The fridge stopped cooling just before Thanksgiving 2011. I had to throw out a lot of food. It was the circuit board and that was covered under the warranty. I noticed a couple of months later that the freezer was freezing up again and was worried that the fridge would go out again and in February 2012, they came out again and it turned out that the freezer had been put back incorrectly and the freezer gasket didnt fit right and thus, the freezing up on the circuit board. Now it is May 21, 2012, and I came home for lunch to find the fridge not working again! I cant get anyone out to fix it until Wednesday, the 23rd. Now we are in warm weather and I just went to the store and had a full fridge. I still have the warranty and will for another 14 months. I think if this continues to happen and when the warranty is up, we will have to replace this fridge. I can tell you for sure that it will not be another Maytag! What a piece of junk!
After reading all the reviews I realize this is a wide spread complaint. After 2 1/2 years the control panel on my Maytag Dishwasher will not work. You press the keys and hope for the best. I am thinking of going to the media with my complaint. Maybe we will all get some sort of refund or upgrade.
I bought this washer (Maytag HE) almost a year ago, and if I could redo my choice, I would not choose this machine. There is no separate spin cycle. Often items are left with quite a bit of water in at the end of the wash cycle (often literally dripping as you transfer to the dryer), and you cant just rearrange them in the washer and then spin again. The only option on the washer is to both rinse and spin, which almost never helps get out more water. So you then have a heavy load in the dryer, much longer dryer time, and higher utility bills to get some loads dry, especially bath towels, sheets, jeans, etc. The washer is large capacity, but if you fill it more than 1/2 to 2/3 full (depending on the heaviness of your items) the spin cycle definitely will not get nearly enough water out of the clothes. The lid on the washer is SLOPED!The most ridiculous design I have ever seen for a washer, everything you set on top, even for a moment - laundry detergent, folded clothes, wet clothes - ends up on the floor. And the lack of agitator means at the end of the cycle, some loads that contain a sheet or any large flat item (tablecloth, etc.) the rest of the items are captured below the larger flat item that is over them like a mushroom cap. You cant tell how long the items have been like that in the washer, but its hard to imagine they are getting properly cleaned and rinsed. You absolutely cannot use powder stain removers, especially OxiClean, unless you are using the oxi cycle (much longer than regular cycle) because with any other cycle you will have white cloudy patches on all your clothes and items where the powder dissolved in the water but did not rinse out. You have to manually scrub them out, as putting these items through another wash cycle does not remove all the spots.
My refrigerator temperature control panel started flashing lights and the ice maker flap started opening and closing over and over. I checked online and there are numerous model #s doing the same thing, most all contacted Maytag, some were fixed for no charge. Some were not even though they admitted there was a defect in the electronic control panel. I was one of the ones they refused to fix because they said it was an older model but they fixed a 2006 model, a defective part is a defective part no matter the age especially if they know and admit there is a problem with the control panel.I cant understand why they wont take care of their problem, so now I have to spend over $300.00 to fix a problem that they made in manufacturing, that is not an outrageous amount, thank goodness, but I just dont understand why they wont stand behind their product when they can fix out for probably half that cost to take care of their problem. I didnt make the refrigerator, they did.
We have purchased several washer/dryer sets in the past decade & will never purchase another Maytag. After 3 years of very light use, it stopped working. We had a certified Maytag repairman come & tell us we needed a $600 circuit board replaced. We reluctantly paid for it and 3 months later, intermittent problems began. Plus, it is obnoxiously loud. The repairman said this is normal. Randomly stopping the cycle, not starting the cycle at all without multiple restarts ... the list goes on. The 3 Lg sets we have bought are awesome. Maytag may have been king in the 60s, but the quality of their products has tanked. Dont waste your money on their products.
I purchased a Maytag Bravo xl washer & dryer for $1600 in May 2017. Sunday, the user interface panel went out in the washer. After an $85 diagnostic visit, we were told it would be $500 to repair and take an additional 5 days. My husband is recovering from major knee surgery so I was short on choices. I elected to purchase a new speed queen and will never purchase Maytag again. The 10 yr warranty tag on the front is useless!
Purchased Maytag Dishwasher MDB8959SFH4 as part of a kitchen renovation with hardwood floors. Realized that the dishwasher was leaking intermittently. Appeared that the door wouldnt latch properly. Called Whirlpool (parent company). Technician came out to assess the situation - couldnt recreate the problem so suggested replacing door seal. I try to explain to him that in my opinion it wasnt the door seal but a failure to latch because the top rack was not retracting completely on an intermittent basis. He also suggesting replacing the latch. Repair was carried out and same issue arose three days later. I systematically removed one dish at a time and then tried closing the door - after removing about the 6th item the door closed. Called the repair company today and they told me he had just received a recall from Whirlpool - apparently an issue with the tracks not allowing the rack to retract properly - what I have been saying all along. I called Whirlpool but they insisted the notice was sent out some time ago. I called Home Depot where I bought the appliance and they confirmed that they were not aware of this issue. I suggested they should not be selling this dishwasher until Whirlpool remedy the manufacturing defect. I will follow up with Whirlpool to let him know I have spoken with Home Depot and they were not aware of the issue.
Maytag fridge is a overpriced, ticking repair bomb. The fridge had issues with the compressor, control board (motherboard) and relay switch within a 12-month period. Customer service is weak in troubleshooting techniques and try to send the file over to a repairman. The repairman will show up at $80/hr + other fees and parts costing you approx $500, and still uncertainty that this fridge can breakdown at any time. Final advice: DONT BUY.
Got the dryer free when we moved into our townhouse. We had been doing 2-3 loads a day for almost 8 years. The dryer was old when we got it. No complaints. Just wish there was some way to fix it. But mechanic said, No way. Almost a valued member of the family. Say 2 loads a day, 7 days a week, 52 days a year. This is a lot of loads. Remarkable. New machines cant do that today says our mechanic, they are not built to be fixed. Now, when broke, replace, don t fix.
This dishwashers start button stopped working after 1 1/2 years. We did not buy the Extended service warranty. So we are responsible for the service call and the replacement of the control panel. Ridiculous. I called Maytag to file a complaint and they never returned my call. I will NEVER buy Maytag again. There are enough problems posted to know better. This company should be ashamed!!!
This has to be the biggest joke in the world for the respected name of Maytag! The engineers that developed this worst-of-all machines on the market must have been circumcised with pinking shears. 80 minutes for a wash cycle? Even rapid wash takes an hour of slowly spinning and spinning ad nauseam with almost no water. The clothes sit in the same position even on the very brief agitation cycle... Nope, the clothes do not come out clean, although if you add bleach to the dispenser, since there is no water in the tank, the bleach does triple duty and rots the clothes. Is this masquerading as energy efficient when all of the cycles are an hour long, about? Unfortunately it takes water to clean clothes and the environ-lack-of-mentalists must have bribed Maytag to develop the worst washer on the planet. Absolutely!
Maytag Bravo Quiet Series 300 MVB700VQ - My wife and I feel this is one of the worst machines sold. We purchased it from Costco 2 yrs ago and had several issues over the years. Pump, locking, water level, small clothing items like socks getting in behind the drum and clogging the pump, and yesterday a flooding issue. That is right, my Bravo 300 did not shut off and the water ran continually with an LD code displayed. The water overflowed into the kitchen & pantry. The wood floors are now warped. We were home so we were able to shut off the water as the washer controls (buttons) were locked and not responding. We spent the better part of 3 hours moving items and wet vacuuming the house. We now have a dehumidifier running in hopes we can salvage the wood floors and minimize mold growth.I will note that I have a home warranty (third party) that covers repairs on my appliances, this washer included. The repair man thought it may be the pump, a line, and/or the control panel/module that need replacing. The repairs would be covered by home warranty.... but not the floors. There is NO WAY I am fixing any washer that flooded my home.Yesterday, I took a 3 yr old washer with known issues back to Costco. I was not happy with the manufacturers suggestions that I buy parts as it was Out of warranty. Again, I had a third party warranty so the repairs would have been covered! It is clear that the manufacturer doesnt CARE about the quality or the performance of this machine. I have found a FIX for these issues. We are buying an LG Washer that is more $ and is highly rated by Consumer Reports. Stay AWAY from this model and current repackaged models of Bravo/Cabrio!
This one of the worst purchases I have ever made! Paid over $850 in March, 2015 for the Maytag Bravos XL. At first, we experienced leaking and now there is a terrible banging and clanging noise! Had an appliance repairman come to see what was going on. Apparently it needs a hub replacement and bearing replacement. Was told by two companies that it is not cost effective to fix it due to the amount of parts and labor.Aside from this major issue, I never felt that the clothes came out clean. Many times, the clothes would come out with detergent all stuck to the clothes and had to be rewashed. The softener and bleach dispensers are not removable and it is nearly impossible to get all the way into the cup in order to clean the mildew that builds up. The fabric softener dispenser always had gummed up chunks.Called Maytag several times to no avail. Was basically told - too bad its out of warranty. I have never heard of a washer giving out after 3 years! The worst part is that I have searched many places on the Internet and apparently the bearing problem seems to be a common issue with this washer. I purposely bought an American made product and am extremely disappointed in not only this product, but the company as a whole. The customer service department is awful. I will NEVER purchase Maytag or Whirlpool ever again. They lost my business for putting a terrible product on the market and refusing to acknowledge flaws. Interesting that this model is now discontinued, but they refuse to acknowledge the problems. Stay away from Maytag and/or Whirlpool!
At first my dishwasher worked great and I have always been really good about rinsing my dishes before I put them in. Starting a few months back I noticed my dishes were coming out gritty then all of a sudden it started backing up into our sink.
Have had nothing but trouble with this fridge! Ice forms at bottom of freezer with frost all over top shelf. Ice maker no longer works. 3 years old for goodness sake. Had repairman replaced all lines, and still have the problem. Heard you have to unplug fridge for 24 hours to solve problem EVERY 2 Months! I Guess the Maytag repairman stays lonely because they dont stand behind their product! Hate it!!
We purchased our Maytag gas range in 2015. Within 6 months we noticed the clear coat and paint was defective, we called Sears, they allowed us another range top and replaced it but told us our warranty was up in a month and they would not replace another. The stove always looks dirty because the clear coat and paint have bubbled up and it is clearly a 100% manufacturing defect that should be recalled.
I bought this washer brand new in 2011 for $650. I had bought a Maytag washer before in 1967 and it was still running in 1995 when I gave it away. Considering my first Maytag lasted me nearly 30 years (Last I heard the machine was still running in 2005), I never thought my new Maytag would give me any problems, until it was at least 10 years old. (I did know Maytag had been bought by Whirlpool but didnt expect any difference in quality). Boy, was I wrong! After using it for a month the machine broke down and it had to have the clutch and gear box replaced. Last week July 2016 the machine broke down again. It was the internal computer (referred to as the electric control unit) a printed circuit board that retails for approximately $300 (A ridiculous price given that much more complicated laptop and tablet computers today can be brought for $100, the circuit board should retail for no more than $40).With labor the repair bill came to $550, which was nearly as much as a new machine and did not justify the cost. Supposedly the electric control is susceptible to current surges and power outages. Given that this is the case, it makes no sense whatsoever that a machine billed as eco-friendly would carry a part that will doom it to the junk pile because of a power surge or outage and does not carry a surge protector. After learning of my experience Maytag called me the next day and offered to sell me a new Maytag at a discount price, which of course I flat-out refused.I would never ever again own a Maytag appliance or one made by its new owner (as of 2005) Whirlpool. With such susceptible electric units these appliances will sooner or later result in electric fires that will end the life of its owners. The US govt needs to protect US citizens from these predatory companies that make over-prized, throwaway products labeled as eco-friendly that are potentially dangerous. My advice for anyone that is thinking of buying a Whirlpool or Maytag washer dont do it. For those that already own these machines do not run them without a heavy duty surge protectors. It is not worth your life.
First off, the drum split apart on the dryer. The drum part was not in this country, so instead of going ahead and replacing the clothes dryer, they told me to hang the clothes outside for six weeks or whenever the part comes in. That was three months after owning the piece of junk. I was having a bad day already, so I basically completely lost it. Im surprised I didnt get arrested for that. I wont ever lose my temper like that again. The clothes always smell bad, and sometimes really bad. Now, I find out that both washer and dryer could cause a fire. They are sending us a couple of really cheap GFCIs to keep them from a liability issue. Maytag is the absolute worst!
I have a dishwasher that would randomly leave chunks of food on dishes, above and beyond not working and would take entirely too long to clean the dishes. This silly thing would run for hours but still produce dishes that were clumped with food. The local Maytag could have cared less. They said that it was the wrong detergent or hard water or we have not pre-cleaned enough. I am taking the old dishwasher to the range for proper disposal as a backstop, and buying something not made by imbeciles.
Its an old story with Maytag. We purchased a refrigerator in Nov 2012. Three days ago we noticed the refrigerator was making a constant buzzing sound and that the freezer was not cold. A repairman confirmed our suspicions. Bad compressor! Cost to repair, $729. And, the warranty on the new compressor was only 90 days. Cost for a new one $1700. Contacted Maytag. We do offer extended warranties (up to 10 years on compressors) on some models, but not yours. So, we will get a new one but with the extended warranty. It wont be a Maytag.
I purchased a Maytag dishwasher in 2010 model MDB6709AWW1. I only had it a year and the control panel went. They came out and replaced it and the guy told me that they were having a lot of the same problems. Now in 2015 it has gone again. It will run, but you cant change the settings. I took out the extended warranty on it and called 3 weeks ago and they sent out a local appliance repair company. This guy told me he had just come from another house with the same dishwasher with the same problem. He ordered the parts and I have been waiting 2 weeks. I called and the lady told me that they changed the part # and that they dont have any made yet and dont know when they will. WHAT!!! How can a company not have any parts made for their own dishwasher. I didnt buy the dishwasher when I bought all my other appliances, because there was a dishwasher here. It was gross and didnt work well. All my other appliances are Kenmore and I will stick with them. Have owned them for years and never had any problems.
I bought a top of the line Maytag commercial washer. We had a number of service calls replacing parts, gear box etc. Then, they finally replaced the machine and all the same issues happened again. They will not take back their machine or refund me my almost $1K paid. The washer squeals when it starts washing and clunks all while agitating - I can hear it upstairs. After yet another service call (#11 now and no salary replacement for me) the result is that Maytag says when the temp in the house is 67 or lower, the parts in their machine expand and contract and will make noise. No fix, no refund oh, and no one you can contact by email in Canada to help. Moral of the story, dont buy Maytag.
I bought this electric dryer Bravos (Model# MEDB850YW0) in Nov. 2011. Since I bought it, its giving me the same problem - it doesnt want to turn on. Today is the 6th time that I have been calling the customer service to fix it. Yesterday, it just got fixed; and today, its not working again for the same problem. I asked them if they can give me a new one, since its not even over 1 year. But they said they will not replace it because it cant be fixed. But it is so ridiculous, and its wasting my time. This is so unfair. I paid $800.00 for this machine.
I have a new Centennial Maytag dryer. What a horrible sound it makes when the time is up!!! I had another Maytag dryer for 19 years and it did not sound as obnoxious as this new one. HELP!! I can tell some man invented it.
We bought a Maytag refrigerator serial # K11101146 and model # MBL2258XES1 on 5/7/2011. We started seeing puddles on the floor about a month ago coming from the bottom freezer. The warranty on the refrigerator was only good for a year. We investigated it further online and saw that a lot of other people were having the same problem. We found a video on Youtube on the solution, which was to tear the bottom frig apart (which is a pain and takes about 3 hours to complete) and to thaw out all the ice accumulated on the coils and run hot water down the drain until that thaws out. It makes a real mess. Now we see that this will probably have to be done again and again from others online who are having the same problem. We never had this problem with any of our refrigerators or any problem with them for that matter. Our last one was a 15-year old Amana and we wanted a more energy efficient refrigerator. We bought this one at Home Depot thinking that this one would last us for the rest of our lives. We are in our mid 60s now. This should not be happening at all especially as much as we paid for the refrigerator. I contacted Maytag and they more or less said, “Sorry about your luck.” I hope something can be done about this, especially for the amount of complaints filed. Unfortunately I did not take pictures but if it happens again, which I understand from other complaints that it will. Thank you.
I bought a full kitchen of Maytag appliances when I bought a new house in 2009. I thought it was a reliable company. Id always gone with GE before. I couldnt get the packing sticker off the oven after trying everything to remove it, so the oven bottom is virtually ruined. The timer on the oven dings once and stops; dinner burns if Im not right there to hear it. I was told by customer service thats the way it works, so I had to buy a separate timer. I am now replacing my 2 ½-year-old dishwasher because the control panel has once again stopped working. It cost me $275 to fix the first time and it lasted less than 3 months. I will never buy Maytag again! I got over 20 years of service from my GE appliances.
We bought what was supposed to be the top of the line Maytag dishwasher as part of a kitchen remodel in 2011. Well tonight it has quit working for the 3rd time! I think this is the last straw for us! Tired of spending all this money having it fixed. We also bought a Maytag microwave at the same time that has been nothing but trouble from day 1, but not as bad as the dishwasher. I can promise you we will never buy another Maytag product ever. Heck at this point, I would not accept a free Maytag machine of any kind! Stay away from Maytag!! Just to be more specific, the first time the dishwasher quit it was the board and cost us half as much as the dishwasher. I see lots of mentions of boards going out early.
Lets see... my complaints are the same as the others. I purchased the Maytag Bravos set. They were the higher end units. At first, the machine was very quiet. I quickly had a control board go out. Got that fixed. Now the washer gets off balance on every load.... Every time it spins, it stop. The gears whine very loudly... Louder than any other machine Ive ever heard. I agree with the comments on wrinkled clothes. It also does not clean heavily soiled clothes as well either. Overall, a bad decision.
Maytag Bravos Top Loader Model #MVWB400V90 washing machine went out and was showing code F1 code. I looked in the book and it said call service. So, I called Maytag who provided a repair number for the local authorized dealer appliance doctor. I called them 2 weeks later and the tech said, Before I do anything, you have a common problem I’ve been seeing with the motherboard in these machines. You should contact Maytag, and charged me a $100.00 service call fee. Then when I called the Maytag line, 1-800 253-1301, the first lady says I have 2 options: purchasing a $315.00 program plus which would send a tech, cover the part and 1 year warranty or get the number for an authorized repair place. But after hearing the first option, I didnt like either. She proceeded to tell me I could no longer have option 1 because I called a tech out. What?! Where do you think I got the number from, hello?! Then after I asked for a supervisor or manager, they put someone on the line who claimed to be the last and final authority (Robin) that I could speak to. When I asked does she have a boss, she said doesnt everybody? I said after several condescending comments by her. I am being treated like I am not the person who just spent 700 plus dollars and after only 3 years, my washing machine is out and you are treating me like I am the bad guy. I asked for a complaint line or email address to voice my concern but again Robin stated the buck stopped with her; what?! Is this the Maytag my family would own 20 plus years later going strong or a new version who doesnt care after you purchase their washer if it lasts or not? To ask me to spend 600 plus in repairs after you tried to offer me 300 plus in a program is ridiculous and I will never ever buy a Maytag because of this response plus treatment. I will have to buy a whole new washer after only 3 years but I am going to tell the entire world to avoid Maytag if they want a washer to last without any type of resolution beyond doing it yourself.
Not long after the 1 year warranty expired the washer started making noise while agitating. Long story short, the transmission is making the noise and should be replaced. It is a $200+ part. While it is still working ok, Im waiting for it to fail completely. Not good for an expensive washer. I dont think Ill buy Maytag again.
I purchased this $857 dishwasher from Lowes in May, 2021. It broke in June, 2021. S&S Repair was sent by Maytag to repair. It took 3 weeks for them to come, then they discovered the motor and pump assembly had gone out. Parts were on backorder. It is now August, 13, 2021 and I still have no dishwasher. Lowes would not replace this dishwasher. Maytag will not authorize a return. This is disgusting.
My 1 year old Maytag Bravos 300 dryer caught fire on Nov. 21, 2011 after the first one was replaced. Firemen came. Luckily, it didnt spread to the house. The first one wouldnt dry my clothes.
Our Maytag Bravos is 4 years old. Settings are preset at the factory. Besides the glitches others have written, the hot water sensor INSIDE the machine has gone out. This means - no clothes can be washed on the hot setting, and the warm setting gives only lukewarm water. I have had more than one plumber look at the machine, and the consensus is...the internal sensor needs replacement. However, this machine being only 48 months old, I am debating whether or not just to buy a new machine. This is a HE washer, and I am very disappointed in its performance. This is the worst Maytag machine I have ever owned.
First Maytag washer we bought in 2003, worked flawlessly for 14 years, bought a new one in 2017 only because my wife wanted a bigger washer. Bought a Maytag top load MVWB765FW0. What a big mistake. In less than 3 years it has failed already. The water inlet valve went bad. Maytag offers no tech support because they want to charge you with a service call. I found out what was wrong by researching the problem and error code online and bought the part for $55.00 and fixed myself instead of them charging $100.00 just to show up at your door plus the part and labor. A washer failing in less than 3 years is totally unacceptable and I will never purchase another Maytag/Whirlpool product ever again. Someone needs to wake up at Maytag.
This dishwasher is extremely quiet and very attractive in the kitchen. Easy to use and does a great cleaning job. The price was also right. Would definitely buy again.
Washer goes off-balance even when clothes are evenly distributed in tub. When it is turned off to rearrange clothes (which may have to be performed a couple of times), washer goes back to starting cycle which means more water. Afraid to do laundry unattended.
I love it. Laundry as well as horse blankets. It does it all! I have never ever had one problem with it. Love the delay start setting as well as the extra rinse cycle.Easy to clean the gasket and keep the soap dispenser out to air between washes!
I was all too excited to FINALLY own a new set! I conducted research and read reviews. We decided on the Maytag Bravo XL set (Lowes) and was thrilled! For the first 6 months. They were both fantastic! 6 months later, several times the clothes washed were soaking wet as if they had been set on soak. It continuously alerted to clean after 3 loads. The dryer... Well, evidently, if you live in a high-humidity region, DO NOT HOOK TO THE WATER LINE FOR THE STEAM OPTION. It will soak your dry clothes! After 3 loads of drying, it fails to re-start for the 4th load for at least 12 hours! When paying over $1,590 for a new set, this should not be an issue. Mind you, I do laundry once a week - 5 to 7 loads including linen. Fortunately, we paid an additional $200 for the warranty at Lowes.Lets see what happens there!
Maytag/Whirlpool dishwasher control panel FAILURE MDB7749SAM - Just like all the above comments about this dishwasher... I too have been a victim. Control panel stopped working after 1 1/2 years. Turned on by itself like other have commented and will not let you push any buttons. Maytag/Whirlpool refuses to do anything about this at all and will cost me over $250 to fix an appliance I purchased at $499. How disgraceful of a company to not stand by their product... A huge shame on you Maytag/Whirlpool for not standing behind your product. If anyone knows of a way to get involved with a class action suit against this company I would like to get in on it.
After writing a polite but stern complaint to several of the executives at Maytag and Whirlpool we got a call from their executive assistant. She arranged to have a technician come out to our house and assess the installation. He found nothing wrong and Maytag replaced the control panel for free. The technician has seen numerous faulty electronic control panels, and not just with Maytag. He would not recommend a preferred make or model. He longed for the old mechanical timer switches, which we could no longer find in the newer models. With enough customer complaints maybe they will do something about the electronic control panel in the future.
I purchased a Maxima washer and dryer set, along with the pedestals. I had the set delivered to the new house the kids and I are moving into, but didnt use it for 2 weeks as we had not moved in yet. Guess what? I used the dryer 1 time and the drum stopped working. I called and got tech out. Motor is not working. They had to order a replacement, then back again to replace. Guess what? Less than a year later, same thing happened and another two visits from tech, motor was replaced. Get the pattern? And now, less than 2 years after purchasing and another two visits, motor drive and control board were ordered. They have not been installed yet. I have sent emails to Maytag and on the second one, they actually called me. The lady didnt think there was anything wrong with the fact that it broke after the FIRST use. Her reply to me was, But we fixed it... At this point, 2 years and 6 tech visits, three new motors and a control board, not to mention my time taking off from work and being held hostage waiting for the tech, they could have replaced it and saved themselves some money. They have lost all credibility. I am about to try regular mail to a supervisor. Wish me luck.



