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Maytag Washer Model MHW5630MBK
Maytag - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Extra Power Button - Volcano Black
Get the heavy duty washing machine that delivers powerful cleaning you can depend on backed by the Extra Power button that boosts stain-fighting performance on any wash cycle with a dual-temperature wash. With the push of a button, Maytag fights stains that dissolve best in hot water and in cold—all in a single load. The 12-Hr Fresh Spin option guards against wrinkles when loads can't be moved to the dryer right away, thanks to additional tumbling up to 12 hours after the wash cycle ends.
Manufacturer: Maytag
MODEL: MHW5630MBK
MSRP: $989.99 USD
Maytag Washer Model MHW5630MBK Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE: dET
PROBLEM: Detergent cartridge not detected in the dispenser.
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE: Int
PROBLEM: The cycle was paused or canceled.
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE: rL or F34
PROBLEM: Items were detected in the washer during the Clean Washer cycle.
FIX: Remove items from the drum and restart the Clean Washer cycle.
CODE: Sud or Sd
PROBLEM: There are too many suds in the washing machine.
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE: F5 E2
PROBLEM: The door is not locking properly.
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F7 E1
PROBLEM: Indicates a motor speed sensing error
FIX: The motor can not achieve the correct speed for the cycle selection. Check that all the shipping bolts have been removed and the washer has not been overloaded
CODE: F8 E1 or LO FL
PROBLEM: The washer is sensing a low flow of water.
FIX: Check that the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling) There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E2
PROBLEM: Indicates there is a problem with the Dispenser System
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE: F9 E1
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE: Other F# E# code
PROBLEM: Indicates other error
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Washer Model MHW5630MBK
We are on our 2nd Bravos XL. The first washer lasted 6 years and there was a part going out that kept making it stop in the process. Basically the repair guy said it will just go out one day so it was up to us to repair or replace the machine. The machine didn’t have an agitator and we had been having issues with white residue on the clothes for a long time but thought it was related to the other part. So we bought a new one, with an agitator. It was the new model. We’ve had it around 6 months and we have lots of issues with the white residue. The only success we have with not getting white residue on darks is using deep fill and very little detergent. We use powder because the liquid makes dark spots on our dark clothes. So either way, there’s a problem. So we are using a lot of water when it’s supposed to be water saving. And we are using much less detergent that the company says. I think it’s the machine that has problems. I’ve read a long thread on Facebook and it appears that Maytag tells you to use Affresh regularly. It also says to follow their instructions. But everyone seems to follow instructions but Maytag takes no responsibility for their product. Makes me sad because Maytag was the best on the market at one time and we will never buy again. Our dryer works fine but the washer sucks. And that was a lot of money that I paid. I hope that Maytag decides to make it right and help their “customers” enjoy their products once again.
This range cooks evenly, producing satisfying results every time. It’s easy to use, simple to clean and serves me well daily. It has a double oven feature with a smaller oven on top which is not only convenient but energy-saving. The top features a cooktop which is easy to use and maintain. Never had a better cooking appliance!
I purchase all new appliances in 2010 when I built my new home. The dishwasher, stove, and over the stove microwave are Maytag. Thank goodness my refrigerator is a Kenmore. My microwave is coming up with the SE or 5E code and wont work. It would cost more to have a repairman come out and fix than to buy a new one. And from the reviews I have read it would just happen again. I cant believe with all the complaints about Maytag that any stores are still selling them. This company should be sued for selling such pieces of junk and taking our hard earned money for them. Never ever buy a Maytag anything!!!
We purchased a Maytag Refrigerator-Freezer from Home Depot, in July, 2014. The first two months we had this appliance, it would not make ice (we purchased one that had an ice maker it the freezer!). After numerous calls to Home Depot and about 7 service visits, the service company gave up trying to get the ice maker to work, and instructed Home Depot to give us a replacement refrigerator. The new one came with an ice maker that works some better, but still very slow in making ice, and the new refrig makes a grinding noise every time we open the door. The Maytag Company, whose service people never have anything to do, say this is a cosmetic problem, and they refuse to fix it.Have been in consultation with Whirlpool Company (who bought out Maytag I assume), trying to get the appliance repaired... or at least put an end to the grinding noise. We paid a lot of money for this refrigerator freezer, and have had nothing but trouble and issues with it. If you are thinking about buying a Maytag refrigerator -- Dont!!
Called to schedule service for letters on door to be replaced ice and water completely rubbed off until you didnt know which one you were getting. Refrigerator is less than 10 months old. Also freezer door was hung lower than refrigerator door. Was told nothing could be done. It was a cosmetic issue. Very rude customer service dept and I talked to two separate people and they were both rude and unwilling to help. I can promise you I will never buy any of their appliances again.
First off, everyone seeing this should be fuming as I am because we are mostly in the same boat with these control panel issues. Mine is Maytag model MDB7749SBM3 about 575.00. A little bit cheaper than most of you because I purchased at the online and had a rebate. About a couple months after the warranty expired, we started having weird light issues with the control panel where are one light would pop up when you didnt hit it or other lights would pop up when you hit something else. We kept dealing with it thinking that it would dry out and resolve itself. Lo and behold, just like it appears to be tens of thousands perhaps hundreds of thousands of machines, it quit. I read this consumer affairs post after it quit and now I know why it did. I opened up the control panel and sure enough, the little ribbon that connects all the electrical connections had brown on the back like it was burnt through. I was able to find a special 1 800 number that Whirlpool has set up because they have purchased Maytag and the woman I spoke with said they would send a technician out and that I was responsible for the diagnostic fee. I was born but it wasnt yesterday. I immediately said to the woman, Absolutely unacceptable. I am NOT paying for anything, very politely highlighting the fact that I know they settled a class action lawsuit in California regarding a control panel issue and there are hundreds maybe thousands of complaints on consumer affairs.com. The woman place me on hold, I am assuming to speak with her supervisor and then let me know that they would pay for the diagnostic fee. She said a repair date for me for about a week and a half later. The repairman had a good day because the dishwasher was already disassembled for him and he proceeded to take pictures and call Maytag. Maytag told him that I was responsible for the installation cost and service fee which according to the technician is about a hundred bucks. I told the technician that is fine but it will not be fine when I call Maytag back. I have not spoken to Maytag about the hundred dollars needs to file a claim for a new dishwasher and associated damages. I have not spoken to Maytag about the hundred dollars but I am only on this to let you know that every single one of us needs to file a claim for a new dishwasher in associated damages in small claims court. I plan on filing a claim for approximately $700 for a new dishwasher and damages. In my opinion, I feel like we should all do this, otherwise big corporations like this will continue to shovel garbage into the stores left and right.Have a good day and good luck with your court case hopefully. With all the evidence against them, I have a feeling that they will settle this and pay before the court date even comes around. Good luck to all of you. I will try and update this after I call Maytag back for the hundred dollars that they are going to charge to repair their broken part.
Purchased new Maytag MF 2558 VEM5 for over $1000 and have had nothing but problems. Water constantly leaking on floor, ruining kitchen wall trim. Now ice maker doesnt work. Bought in 2011 and started leaking after 2012 on out of Warranty. Now in 2014 ice maker stopped working. Bought at Home Depot who refused to fix. The worse fridge I have ever had.
Does not rinse clothes or dispense adequate water. This is the worst washing machine I have ever owned. Dark clothes come out of washer with white dust/soap residue on them. Clothes often come out of washer dry - never touched by water in the wash cycle. The spin cycle knots the clothes into a heap. As for the dryer, pulling out the lint filter leaves lint particles all over the top of the dryer. Poor design.
Purchase date of Maytag dishwasher 12/9/11 for $651.37. Controls broke 6/2013. Used Maytag specified repair service at cost of $450. New control panel installed 7/9/13. Control panel broke again 8/13/14. WILL BUY NEW DISHWASHER. NOT MAYTAG.
This washer is the WORST washer we have ever owned. I should have returned it when I attempted and Lowes talked me into keeping, stating I was just overfilling. I put only a few items and the jeans came out with dirt still all over them!! I have photos. Pathetic. Not enough water, not enough agitation. DO NOT waste your money!
We purchased this microwave in Jan. 2012 to accompany a Maytag double oven for our kitchen remodel. Last night while using the microwave, 2 sparks shot up out of the top of the microwave and an electrical surge noise. I quickly un-plugged the appliance. The next day I attempted to use the microwave again and dense electrical smelling smoke poured from the top of the microwave, again un-plugged the machine. I have called an appliance repairman since the 1 year warranty is up. This machine is not even 2 years old and we will never again purchase a Maytag product. PS If the problem is the magnetron (whatever that is) I will contact Maytag for the warranty information.
Maytag front loader model number MHWE251YG - Purchased washer and dryer 2 years ago. Purchased extended warranty from Lowes. Have had the washer worked on by Lowes repair service over 7 times. It stopped working again tonight. Full load of soaking wet clothes, it wont drain or wash anything. Just hums and then beeps just like all the other time it stop working.
The way the side by side fridge/freezer is built contributed to several injuries. I am 60 tall and of normal size, and accessing anything in the side doors lower down always results in smashed head, near bleeding injuries. I am so sick and tired of it. No other fridge has done this to me. Add that to the shelves being near razor sharp. One of these days this fridge is going to land me in the hospital with a lawsuit. Most people are not 3 feet tall or 8 feet tall, thats the only way to use this fridge safely!
Model MWVC360AW0 has never done a decent job cleaning. Washing pods would not dissolve completely. Ruined a lot of clothes. Had to rewash many times. This is a piece of junk. Extended warrant folks at Home Depot no good either.
This machine was purchased two years ago at the Home Depot. I wanted a top loader that was not digital and without a lot of choices. It has been nothing but a headache with every wash. I had a Maytag serviceman come out immediately and he said nothing was wrong. Every wash load I do, has problems. The dark loads are always full of white spots and the towels are torn up. Just bought some new towels and after the first wash, they were ruined. I will never ever buy a Maytag machine. These new He machines are ridiculous! I no longer have a receipt, but the complaint should help consumers in their decision to NOT buy a Maytag machine.
I purchased my first Maytag dishwasher and it was recalled as being a fire hazard. I was offered to have it repaired or pay for an upgrade (approximately $200). I chose to pay and upgrade because I dont want a fire hazard in my home. After my paid replacement, I received a recall on the new dishwasher regarding the same issue (different model) and I chose once again to pay and upgrade (thinking that if I spent $700, I wouldnt have a problem). In less than two months of installation, the dishwasher died in the middle of a cycle. Filled with water, I bailed it out and called Maytag. I told them that I wanted a new one and they told me that I was past the replacement period. They sent a service man out and he stated that it was a problem with model # MDB7709AWB2 and serial # F03002958. He said that it was easy to fix and said he had done it several times. So now, within less than 1 month before my warranty is expired, the dishwasher did the same thing--it died in the middle of the cycle and wont turn on. I called Maytag and they told me that they would send out a third party repair company (JD Appliance) but I would have to wait for four days. I contacted Maytag and said that I was concerned about the dishwasher breaking down again for the same problem (bi metal unit blew). This is the second time it happened. Jeremy, the repair man, said that the first replacement was not installed properly and they should have replaced the entire unit. He stated that it was a common problem with that model, as did the first repairman in Dec 2010. When I spoke to a supervisor named Kia at 800-344-1274, she stated that they had no known issues with this model. I said that it was not what the repairman told me as well as the Maytag dispatcher. They both said that the heat sensor (Bi Metal Thermal Unit Part No. W10258275) goes up and has to be replaced because it is overly sensitive. If you are out of warranty, it costs around $200 to have it fixed. I told Kia and she said that it was not documented in her file, therefore, it never happened. I want to know my consumer rights to address this issue. I have paid for (on 3 occasions) a new dishwasher and have continuous issues that cost me money. I want an assurance like an extended warranty, free of charge, for the dishwasher that has already been repaired twice for the same exact problem. I have the original part that was improperly replaced to prove that it wasnt replaced to specifications, therefore, blowing it again. I was told by Kia that Maytag does not compensate or replace their products unless deemed not repairable by the technician. It doesnt matter how many time the same problem occurs. I would appreciate your attention to this matter.
Brand new washing machine model MHW8200FW purchased at Karls, a Ferguson subsidiary, in Madison, NJ end of June, 2017. I wanted to buy a top of the line machine and this is what the sales person recommended to me. Problems started soon after purchase. Initially I contacted Maytag because the machine wouldnt spin dry a cotton bath mat weighing 4.5lbs soaking wet. I was told I should put more items in the machine to help balance it. Well there WERE more items and the machine wouldnt spin dry them either. I tried every trouble shooting Maytag suggested. Having exhausted my nerves, I called for service. The technician came and said these machines are extremely sensitive and that sometimes they wont even run an empty cycle. He said this is a common complaint with these units. One of his suggestions was to take bath mats, duvets, comforters... articles like that to a laundromat.I did less than 10 wash cycles after his visit when the washer started having more issues and finally broke down completely. The technician who came this time wrote a repair order indicating a mechanical (Stator) AND electrical (Control Panel) breakdown ($500+ for the parts alone if the unit wasnt under warranty). He also stated that he had never seen such problems in a brand new machine.I contacted Maytag for an exchange. Maytag customer service wrote to me that the breakdowns are ... normal, with all the units we sell some may have a defect in the first couple of months... and refused to exchange my defective unit. I can accept that there may be a defect that will warrant a repair, but in this case there are multiple defects in separate systems - mechanical and electrical - within the first month of service. This shouldnt warrant any further discussion, only a quick replacement and an apology.
No problem with retailer. Problem is this top of the line Maytag dishwasher, Model# MD8895lAWW. Stinks all around. Takes long to wash and load, times are far apart and too few so holds few dishes. Dishes and glasses break because of the tine spaces. Horrible dishwasher for high price. I hate it so much it upsets me daily. All I get is a sorry from Maytag. Its not that old, only a year and a half. Why no satisfaction? I will avoid all Maytag products for life.
Maytag Bravos Quiet Series 300 washer/dryer - Purchased this set nearly 3 years ago from Lowes. The washing machine smells like toxic sewage. The Affresh brand cleaner no longer works. All of our towels and many of our clothing items have had to be replaced due to the stench. I surmise this is because it does not use enough water. The clothes get wrinkled badly, twisted, stretched out and torn. The dryer does not fully dry. Always had to run it again to get the items dry. Finally, it started making a horrible, loud, screeching and grinding sound. Neither the washer or dryer was quiet for long. Putting these out on my curb today for scrap metal pickup.
SO SO disappointed. I thought by purchasing a Maytag washer and dryer that I was purchasing quality products. Not so. After only 3 yrs, the dryer is broken. It needs a new heating element assembly at $139 plus a visit from the technician and installation. In total, it will cost about $300 to repair. The washer is slowly going also. It takes about 2 minutes before it starts. Never used to do that. The technician told me that these do not last and that the computer is likely to go in another couple of years which will cost $400 to repair. I called Maytag to see what they could do for me. They offered the part at 1/2 price but insisted on another diagnosis even though Ive already had one. That along with their labor cost was going to cost more than anyone else. So no more Maytag products for me.
I purchased my Bravos (ecoconserve) washing machine in 8/2013 from hhgreg. The problem I have is this grinding noise with the spin cycle. So I unplug the machine because the lock lid light is flashing and wont unlock unless I unplug the machine. I grew up on Maytag so that was the reason I purchased this machine but never again. I am so disappointed in this product. :(
We had Maytag brand washer and dryers in the past. They worked for years and I was able to repair or replace switches and some parts on my own. The new Bravos XL is a very inferior machine, nothing but problems. The clothes have to be washed two or more times to make them clean. There is no agitator, so your clothes have only other clothes to scrub up against, and the spin cycle is just thumping and banging and thrashing around until you’re able to get in and rescue it from itself. Our older machines had tiny steel shot in the rim of the machine to keep it balanced. Don’t buy this machine ever!!!
We bought this washing machine 2 years ago and I was never really satisfied with how it cleaned the clothes. Darker pants would come out with white soap/water lines on them. The worst part, 2 years in, the washer basket seal failed and the bearings rusted. The washer sounds like a tornado every time it runs. I got a quote for $350 to repair it!
Add me to the list of people who hate this washing machine. It does not use enough water to get clothes really clean, leaves spots, is hard on clothes and tears them up, and the spin cycle gets unbalanced too easily. It has taken me hours to wash one load with a blanket in it because of the spin problems. I have not been able to restart the spin cycle without starting the wash cycle from the beginning.
Bravo Large Capacity Washer with Optimal Dispensers - 4.3 Cu. Ft. - The washers shortest cycles take at least an hour (not including having to do another spin/drain) and uses such little water that I have to use the extra rinse cycle on most loads. The washing machine is VERY hard on the clothes; towels (which I feel are pretty hardy) have been destroyed. Today the machine stopped draining/spinning completely and smelled like it was burning. I called the warranty number and was told it would be a week until someone could come out. When I tried to escalate a sooner repair date the manager Jessie refused to assist in any way insisting there was nothing he could do. I spent the morning calling my local repair shops and was able to find a Maytag warranty repair person to come out the same day, but had to call the warranty number again and have Maytag place the request. Sorry for the long post, but this washer is the WORST purchase I have made. The warranty experience was very unimpressive. I will not be purchasing anything from Maytag/Whirlpool/Jennair ever again.
We purchased a Maytag MVWX655DW1 Bravos MCT washer in 2017 and I recall a sloshing sound during agitation. Its a high efficiency model and was okay for several months, I think. It began to make something of a clunking sound during agitation that was similar to the deceleration sounds when the spin cycle completes. It seems that is an indication that something is wrong. Clothes arent clean after washing - another reason to suspect a problem. I observed the wash cycles and noticed that some items dont even get wet during the wash cycle. The clunking is probably an indication of the type of failure but I couldnt find anything other than someone else asking the same question when I did an internet search. Expected performance is shown in a company video with water sloshing during agitation. Thats the key take-away. My basket moves back and forth an inch or two during agitation and makes a clunking sound at each direction change. Water isnt sloshing through clothing and some of the garage rags that were once my clothes probably just needed a good washing. I suppose that even cleaning the washer isnt accomplishing much. The spin cycle is actually impressive. I load the washer evenly and find the completed loads with a towel or shirt evenly covering the clothes pulled to the basket below. Unfortunately, thats probably the only part of the process cleaning anything.The enclosure says its designed and assembled in U.S.A. and, unfortunately, speaks to our manufacturing ability. Some of the engineers Ive worked with over the years suggested areas to inspect. I was able to use my phone camera to look under the unit and noted that it is controlled by a main drive motor and a little synchronous motor with a linkage that Im guessing changes agitation direction. Both are made in China. Ive considered repairing it and just pulled the wash plate for inspection and found nothing beyond the difficulty of pulling the wash plate. Probably an issue with the drive assembly and a few hundred dollars in parts to fix. Ive also had input from someone about the cost of replacing the control board. I grew up with TV commercials of the Maytag repairman with nothing to repair in the world of reliable, American products. Its disappointing to find that is no longer the case. The low tech GE washers weve used all our lives were old and ugly when they left our house. Not defective, a few drops of oil below or worn finish but still working. It really is a disappointment to look at where we are today. It didnt have to collect samples on Mars or deliver orders in a self-driving vehicle. A reliable washer to clean dirty clothes is all we hoped for.
I’ve had this new stove just over a week. Used 3 times (I just moved). I have cooked on staying already on the ceramic top. I’ve had a ceramic top stove for over 20 years with barely a mark in it. Terrible. I’ve left a message with the store with no reply.
These machines have lots of service problems, although Im not familiar with the newer models. The function and the features are adequate, and typical. And overall, again, I have no complaints other than shortly after purchasing, there was a circuit board recall for these machines, and fortunately, I had a repairman who knew of the issue, and guided me to a cost free fix. Overall, it has served the purpose well of cleaning my clothes in a decent fashion.
I am fairly happy with this ranges performance. I do have a couple of issues on the design. I would like to be able to simmer at a lower temp on a front burner, as I use a large stock pot and a pressure canner occasionally. The smaller BTU burners are on the back and the large pots do not fit over them. I havent noticed any problems with the upper ovens performance...seems to do what I ask it to, including the broiler. I have not tried the lower oven or the convection feature at all yet. Nor have I had to use the self-cleaning feature, yet...almost afraid to after reading other peoples nightmares, though.My biggest concern is the lack of safety with the knobs on the front of the stove top. Several times, the gas has been turned on by my cat simply walking across the front of the stove and stepping on a knob. This allows gas to leak until I notice. It happened again early this morning just before 4:00 am. I was awakened by a smell, which I thought was a dead mouse somewhere (we live in the country in a 100 year old house - mice do get in, thus the cats). I searched the whole house, looking for a dead mouse, until I finally walked into the kitchen and heard the hissing from the stove. Im glad I didnt try to light a candle while I was still thinking dead mouse!After turning off the gas and removing all of the knobs, I opened all the windows to let the house air out. I SHOULD NOT have to remove the knobs every time my stove is not being used! You do have to depress the knobs slightly to ignite the burners, but its too easy. Obviously, the simple act of a little cat putting its paw on the knob is enough to open the gas. This is a serious flaw that could kill someone! Something needs to be done to correct this before someone is killed or a house full of propane or natural gas is ignited and explodes!!! I will be reporting this to Maytag and hope that they will voluntarily issue a recall to have this problem fixed...Wish me luck.
We purchased a Maytag Gemini gas range last year in April and the extended warranty. The ovens have not worked correctly since we bought it. I never do this type of thing, however, I am just disgusted! I am going to exercise my right as a consumer to express my customer dissatisfaction and share using the social network. I dislike Maytag and even dislike A&E factory service more! I have never experienced such bad service on a new appliance. What is even more concerning and the reason I am posting this warning is there appears to be no recourse! I googled search both companies and the first things that came up were complaint pages. How sad! Buyer beware! If you buy a new appliance, research the warranty provider. It appears that Maytag has laid off the Maytag repairman and went to a lost cost unskilled service provider! A&E repairman has no idea how to fix the oven. He replaced the part. 4 weeks later, came out and walked in the house and did not even look at anything and ordered the same part again. He told us he would be back the following Friday. He did not schedule an appointment. I called on Thursday before he was due to show on Friday and A&E told me I had no appointment scheduled. They told me to inspect the parts that were shipped. I told them I would not even know what I was looking at! They told me the repairman would be back out between 1-5PM on Friday. No one showed. At 2PM, I called and A&E said the repairman must be on his way because he did not call and say he wasnt coming. But again, he did not show! I made no less than 6 calls to A&E and Maytag after that! A&E would not escalate the situation to a supervisor and on call number 6, when I finally got to an advocate, they told me to call Maytag! I have taken 4 days off as vacation to be home for the repairs and this last day was the final straw. When I researched escalating paths for both companies on Google, the first thing that came up was whole pages dedicated to complaints for both companies!
I called customer service to ask if there was some way that Maytag could assist me with repair of this like new dishwasher. When I said it was out of warranty and I had no additional warranty, I was told that a repairman could come out for $110 and diagnose the problem and that parts and labor would be extra. I explained that I had purchased Maytag because I saw commercials, for years, showing that Maytag repairmen had no work. She was very unhelpful and kept droning the same mantra, that a repairman could come out for the above charge. I was very angry and asked for the name and address of the President of Maytag so I could send a letter of complaint. I composed a letter, however: it is Thanksgiving time and I need my dishwasher so I made an appointment to have it repaired. I was told he would be out Mon. between 8 and 5. I asked for a more specific time and was told that I would get a call on Sat. with the time. Thankfully, no call came, because on Sunday, I read the reviews on this site and realized that Maytag was no longer a reliable nor a responsible company and I decided to save myself money and time and stress and just go out and buy a GE. So we will hand wash the dishes on Thanksgiving and buy a GE on Black Friday. This does not mean that I am letting Maytag off the hook. I intend to send my letter to Jeff Fettig at Maytag and also join in the class action suit. How very sad that the name Maytag has become just a name used to shill for defective and shoddy merchandise.
I have an MSD2542VEB01 model refrigerator purchased slightly over two years ago. I have the same problem as many others, which is the plastic breaking on the shelves. The first time, it was within a year and the part was under warranty. It is now a year and a half later and one is broken beyond use and another is cracking again. Maytag refuses to help me as there is no “recall and the plastic is not available separately from the easily removable glass of the shelf. The least expensive price that I can find for the shelf is $107 and I need two of them. $214 (plus shipping) when all I need is two pieces of plastic? Be very careful when selecting your appliances.
MDB7749AWM1 more Maytag corporate garbage! I bought this dishwasher since my last one, Whirlpool, gave out at three years (garbage motor from Korea) thinking this would be a quality product made in USA. Well after about 6 months into usage and under warranty, the circuit board went out! The repairman assured my wife that it was rare to replace it on a Maytag. Now 9 months later, out of warranty, the circuit board goes out again! I know what it is, I can fix it, but will Maytag work on fixing to get a better circuit board? No! The US government is a puppet to all these companies that keep getting bigger and fatter! I say buy foreign products! Enough of these fat companies buy the competition out and giving the US public no option. Preston E. Tucker said it best: You let the big guys push the little guys out of the game and you will end up with garbage for products! Do yourselves a favor, buy Bosch, LG or Samsung. I know their products are not better but just maybe, someone in these corporate offices will see that to sell in the USA, you have to sell quality again!
My Maytag Neptune washer also has a problem with mold build-up and now the door lock assembly is totally gone. I was unaware of the class action suit or I would have joined. I am just disappointed!
After only three years of gentle use, my Maytag front loading washer bearing went. The repairman said this was because of too much detergent and the repair bill would be over $1100.00 (more than the cost of a new machine). I would never buy this machine again.
I purchased this new Maytag washer (Model # MVWC300XW, Serial # 12621033) from Hahn Appliance Warehouse in Oklahoma City, OK 73107 on November 23, 2011. It is less than six months old, and the transmission has gone out. Hahn advised me that they had to go through Maytag Service, and they would only replace the part. I contacted Maytag/Whirlpool Service Corp. directly and spoke with a manager named David, who informed me he was sorry but would not authorize a refund or exchange for a better product because this was the first service call. I am very dissatisfied with this product and with the service standards that Whirlpool/Maytag offers on their products. If I were to sell a product that I knew has had numerous complaints, I would pull that product from my line offering and make either a full refund or replace with a higher level service product.
Unbeknownst to us, our Maytag Refrigerators (MFD2561KES) ice maker developed a problem with the fill hose which connects to the back of the refrigerator, causing it to pop off. The hose had been leaking water onto our wood floor causing all of the boards under the refrigerator and 6 feet in front to buckle. I cannot see why Maytag did not use a compression fitting instead of using a squeeze type hose clamp. Plus the ice maker has left a large sheet inside the freezer on the bottom. I use the ice maker daily to fill my cooler for work.We also have a Maytag Dishwasher which has a push button panel in front which has decided to give out as well. Not to mention our Maytag Double Oven which has never been able to close properly since we have had it. (The service man said that there is nothing wrong with it). We bought our house 7 years ago and my wife wanted nothing but Maytag because of our experience in the past. I gave up buying american automobiles years ago and I guess the same will happen when I replace these appliances (after I finish paying for my new floor).
Purchased Maytag washer Centennial Econoserve washer. It was 2 years old Aug 2013. Washer stopped working Sept 16, 2013. Of course since it had Maytag name brand, I did not purchase extended warranty due to thinking it would at least last more than several years. I called Maytag/Whirlpool. They gave me name of authorized repair in our area. So far they have come out 2 times. $560.00 later, it is still not working and they have no answer as to how or what to do. We are now into $1300.00 between purchase and repairs and still no washer. We are retired hard working people and this is really a bad way to treat consumers. Maytag customer service could care less about the situation. They just say we should have purchased extended warranty.
Hello, My recently purchased dishwasher has leaked water within less than half an hour of the fifth time to be used and showed error: F8E4, dishwasher model and SN are: Model: MDB4949SKZ. Serial # : FA3003347. Registered: 09/11/2021, Ive been calling Home Depot who in turn asked the installer to check the connection, and the latter advised and reported its a manufacturer issue. And calling Maytag for several times but no response or action. On-line service scheduling of Maytag is not working!!! And the live chat is not helping, as well. Now my dishwasher is not working since more than two weeks, knowing that it has been installed only a month ago.
I got a washer from a Menards Store in Fond du Lac, WI. I was given a line of crap at how great it was, and because Ive used Maytag for years I bought it. Id rather have my 20 plus old one back. At least it didnt take over an hour for a load, and the rinse cycle really worked. WE HATE YOUR NEW WASHER. As soon as we can afford a different washer well be looking for a different brand.
Purchased a Maytag washer for my family of 8 because we do a lot of laundry and our Samsung washer failed after 3 years. I thought Maytag was a more reliable brand and was hopeful. The machine stopped working after less than 4 months of service. Manufacturers warranty repair came out and said it needed three new parts, motor, clutch and chip - said it would be another 2-3 weeks depending on parts. So all total without a washer for 4 weeks minimum - call the customer service people (first one was rude and short), 2nd one after 45 minutes on hold - told me the were no other options other than wait for the repair. Four months after a brand new washer and it failed. I requested a replacement option and they said no way. Their hotline talks about a positive customer experience and that seems to be a joke. Not helpful, super frustrated and they do not seem to care about the customer experience at all - terrible product and service
Washer was delivered Feb 2016. (First one delivered Jan 2016 with damage.) Home Depot HEAVILY promoted this model - we paid $600+. This washer has NEVER thoroughly cleaned clothes & now does not drain completely!!! Theres always lines of dirt left on clothes - you can see dirt clearly on dark clothes. Washer does NOT fill with enough water to thoroughly wet clothes! (Even on the bedding, extra dirty settings!) Clothes smell clean because the detergent was not washed or rinsed out. Washer does not agitate, turn over or rotate clothes... It gently shakes the tub side-to-side (like a mild earthquake does the ground) which does NOT move clothes around. Home Depot salesman said it strongly rocks clothes turning them around and under. It does not do that! You have to stop washer and PHYSICALLY move clothes from center and turn them around so bottom of pile gets wet (Now I understand why this model has a see-through lid!!!) This model is supposed to pre-wash sense the load amount by shaking the tub side-to-side to gauge how much water is need - FALSE ADVERTISING! I put gallons of water in two loads (same bulk & weight of clothes) to see if more water would be used on the heavier load - results: the same amount of water was used on both loads. Now (Oct 2016) the washer is not draining completely and going back to wash instead of rinse, drain! Maytag Corporation just says theyll send a repair person out but this is a SMALL town & the repair shops theyll use here are sketchy!This Washer is a huge waste of money just to own laundry status tone bells & non-usable settings. Its probably in violation of OSHA health/safety codes because if there are chemicals, feces (sorry, but wheres theres kids...), blood, diseases (if you visit anyone in a hospital), etc on the clothes... Those things are NOT being washed out of the clothes, so youre being infected by touching improperly washed clothes. WHY is there not a RECALL for this appliance? There are many, many people having the SAME problems as us. This is our first HE top-loader and I wish I could afford to get rid of this & buy a washer with an agitator... But alas, we still owe $300 on this worthless (albeit fancy-looking) appliance. :( Maytag XL HE top load Washer MVWB835DW (Does NOT clean clothes!)
Our Maytag Bravos is 4 years old. Settings are preset at the factory. Besides the glitches others have written, the hot water sensor INSIDE the machine has gone out. This means - no clothes can be washed on the hot setting, and the warm setting gives only lukewarm water. I have had more than one plumber look at the machine, and the consensus is...the internal sensor needs replacement. However, this machine being only 48 months old, I am debating whether or not just to buy a new machine. This is a HE washer, and I am very disappointed in its performance. This is the worst Maytag machine I have ever owned.
I am writing to tell you the dishwasher sold to my family malfunctioned as a result of an apparent design flaw. I also ended up wasting an entire day for a service person who never arrived. On October 14, 2009, my family bought a Maytag Dishwasher (model #MDBH979AWW) from Home Depot. It had run beautifully until last week, when the left-hand side of the control panel went dead. I then called the Maytag service number (800-688-9900) listed in the instruction manual and scheduled an appointment with the A&E Factory Service vendor for the following Friday (July 6th, 2012) between 8:00AM and 12:00PM. Around 12:30PM, no one had arrived, so I called again. I was told by the agent that the technician was en route and would arrive at my home in forty five minutes. At 2PM, still nobody arrived. I rang again when I was then informed that my name had been strangely kicked out of the system and made available for a reschedule. Wanting to stick with a Maytag-approved business, I went ahead and scheduled the next earliest appointment available, Monday, July 9, 2012. The technician from A&E Factory Service that actually did show up reported that the entire control panel had to be replaced at a cost of $281.48. Interestingly, he added that he had seen other Maytag dishwashers with this exact same problem and recommended that I wait until the water settled before adding extra dishes during a cycle since water apparently leaks into the electronics via a small gap on the top of the inside of the door. Of course, there is nothing in the instructions warning against such.I chose to fix the machine since I didnt have the money to purchase a new one. Are your dishwashers designed to last only a few years? I truly believe that I have been duped by Maytag since this problem resulted from a design flaw. I am asking you to please look into these matters and correct any wrongdoing that you see fit. Copies of receipts for the dishwasher purchase and service repair are enclosed.
I purchased the most expensive stackable set available. After 3 years the Maytag Front Load Washer is dead. Wont turn on or receive electricity. It stopped in the middle of a cycle so I have an entire load locked inside. A repair person came out and confirmed $600-$1,400 to replace computer electronics. Right on the front of the machine, there is a shiny tag displaying 10-year Warranty. I live chatted with Maytag. Only the drum and some other ridiculous part is covered. She told me to call the 800 number to speak with a customer rep. After trying 2 times and being put on hold for over a half hour, I hung up. I WILL NEVER BUY A MAYTAG AGAIN!
After speaking to a Kim today... Im more than angry. The control panel on my dishwasher is broken. Had repair come out and they told me a few months past warranty. Kim tells me the only thing still under warranty are the racks?! Im extremely angry at the poor service we are receiving but pleased as we have cancelled the washer and dryer (Maytag). If youre thinking of going Maytag or Whirlpool, cancel! Not worth the headaches or cost.
I purchased this dryer in September 2011. By August 2012, one month before the warranty expires, the thermo fuse blew and the dryer would not dry; no heat. I replaced fuse and 30 days later, it blew again. I replaced it again and now, March 2013, 6 months later, the same thing; the thermo fuse blew, no heat. The vent is clean and air flow is very good. Maytag will not admit a problem. This is not an inexpensive dryer; it may be cheap, but not inexpensive. Maytag quality appears to have vanished. I have Maytag throughout the house but will think twice before purchasing Maytag again. Chinese produced parts/products are inferior. Maybe Ill look at Bosch or LG from now on.
My clothes sometimes come with white spots on them. My clothes are very twisted. I would LOVE to have Maytag replace my washing machine so I could again sing their praises!!!
I bought a Neptune washer and a dryer. I have had nothing but problems with these items since I got them. My washer keeps giving me a 3e code and will not clean the laundry right. I have used the H E detergent it requires and yet my clothes stink. My laundry smells like mold and mildew. I now dont have my units to wash and dry clothes. I paid almost $4,000.00 for the pair. I dont have the money now to replace them.
Dishwasher Model #MDB7609AWW2 - I have replaced the touchpad once a year for 4 years. Went online and learned a DIY repair using a Permatex Rear Window Defogger Repair Kit to fill in the touchpad broken circuits. I have repaired it once a year for 2 years. My suggestion is to avoid purchasing this product. Apparently even after multiple consumers have contacted Maytag regarding this widespread defect, Maytag has not issued a recall or assisted anyone. They say if the part can be replaced there is no issue. When the dishwasher works, it is great, however it WILL NOT last. Touchpad will fail and you will be out $124 for the part plus labor unless you do the repair yourself.
I purchased a Maytag quiet series dishwasher (Model Number: MDB6759AWW) for $500.00 in May 2009. Three months later, I started experiencing difficulty with the control panel. One light would continue to blink and it would not do anything else. I called to have it repaired but by the time he was to come out, it started working again only to stop working again the next week. On 7 Oct 09, the repairman came out and replaced the panel. Then, about six months later, it stopped working again. I called again but canceled the appointment because it started working again. Then, after having it for one year, it stopped working again and I called only to be told that it was no longer under warranty. Now, we cant get the control panel to do anything. From all the other similar complaints I have read, it seems like there is a defect with the control panel. A dishwasher should last for more than one to two years. This is very frustrating.
Can not wash 4 pairs of pants or 2 sheets because they get out of balance when the spin cycle begins. I had to take the clothes out and move them around to keep the balance. Very unhappy. Would not recommend this washer.
I live alone and bought this unit for long life. After a few short not-used-much years, my washer sounded like a 747 was landing in my laundry room. I am a maintenance person, so I did a bit of troubleshooting and narrowed it down to the bearings installed in plastic on the outer tub that failed. My cost was $600.00 to $750.00, parts alone. It still worked, just very noisy on high spin.I emailed Maytag (now Whirlpool) and was phoned by Lee Ann. I told her I had all Maytag appliances in my home and was laid off and that if after the use this washer has had and it will cost this much if I do the work, I was not impressed with this company. She apologized and told me she will issue me an extended warranty for $299.00 that will cover it. I told her that without a job, I cannot make a decision so fast. She gave me the next business day to decide. I concluded it was cheaper than the part, so I called her back. I was scheduled for a repair, and the man opened the front and looked at it and said it was an outer tub bearing. He went to his laptop in his truck and returned to tell me that they would not authorize that expense and that all they would authorize was $350.00. He put the front of the washer on, then as if he forgot something, took it back off and reached way in the back and did something. Then, he reinstalled the front. I was livid! They charged me $299.00 for a warranty and would not repair! So I called back and was hung up on. Next, I called my credit card and disputed the charge. I tried to use the washer, and it made funny sounds and then filled up my home with smoke and stopped working. I called Maytag again, and he denied the repairman would tell me how much they would authorize to repair it and told me good news that they would issue a $174.00 check. I gave $299.00, and a few days later, they give me $174.00? This is why Whirlpool is destined to fail. I will never buy again, and I will wash in my laundry tub first! This is exactly why imports will rule! So Whirlpool, you got me for the last time!
Maytag Neptune was purchased over 15 years ago to replace GE, which we purchased when children were little. I wanted a step up in quality. I remember paying around $499 for this unit. This is an analog unit. The intellidry feature has been a real asset, protecting our clothes from over drying. We have had this machine for nearly 20 years. It has been real reliable, sometimes drying 20 loads a week. Large capacity, but has to fit down a narrow and twisting stairway. Must be energy efficient, have good reviews and decent price. We always look for sales or buying incentives. Brand is secondary to quality. Knowledge of an appliances historical reputation is important. I would look at reviews, especially concerning cost of repair. I would attempt to get a hands-on view, before purchase from a reputable supplier at the best price. My dryer has only required one major repair in the time Ive had it. A few years ago we replaced the motor and blower, and I have personally replaced the drum support rollers twice. I hesitate to replace this machine, because the analog controls have proved very reliable.
Maytag Centennial Washer - If a wash load becomes off balanced, the machine stops. No signal or buzzer or anything to alert me to this. It happens all the time and wastes a lot of my time. Here I am thinking that the wash is going fine only to find out 2 hours later that it has stopped. Anytime I wash more than 3 items, this happens. I will never buy one again and I am telling everyone not to buy. I will be purchasing a good old fashion washer with a dial gauge so I can spin it any time I needed.
Maytag Bravo 300 Quiet Series - Bought this Maytag 5 years ago because Ive always had good experiences with them. After 3 years it started making rattling sounds so we had someone come out and fix it for around $275.00. 2 years later its still rattling, leaving black grease marks and putting holes in the clothes. Will not complete cycle unless it is unplugged, reset and plugged back in. I give up, I just bought an LG. I will never buy another Maytag washer again, still have the matching dryer though.
We purchased a high capacity washer (MVWB835DW), along with the matching dryer, two years ago from Lowes. This review is not about Lowes. They did the best they could to make things right. The review is about the Maytag washer (made and serviced by WhirIpool). It has been nothing short of a debacle. The first two washers did not work and had to be replaced. The third and current washer has been repaired three times, including the drum and motor. We have been without the use of the washer for over a week each time while waiting for parts and Whirlpool to approve the repair. The washer is not high capacity as advertised. Filling the drum even half way results in the washer stopping mid cycle whereupon we have to adjust the contents back into balance. In addition, the machine leaves a lint residue on dark clothing that has to be wiped off by hand. We have asked Maytag/Whirlpool to replace the machine but they say it has to fail for the same issue four times in order to qualify for replacement. We are done and will purchase another washer from a different manufacturer. It’s easy to understand why Samsung and LG have become such a dominate force in the laundry sector. Whirlpool/Maytag does not care about you or the problems with their product. Buyer beware!
Oh my god, I feel your pain, folks. My mother is sick in the hospital while I try to maintain my house with this totally POS refrigerator!! 3 defrost cycles to remove ice and now the service guy tells me that compressor is shot, 6 week back order for parts!!! Just two years old!!! Also had the same water overflow issue to boot 1 year after getting it. Maytag (whirlpool)- youre killing me!!!!
Hello, I purchased a Maytag Bravos washer model MVWX655DW from the Home Depot in June of 2017. I can provide the receipt. Within 6 months I had a broken lid switch and the unit would not move through the cycles. Luckily, I had the ability to replace the lid switch at the cost of about $100 just for the part. The repair was fairly involved. This summer, the unit failed to agitate, upon much research, I learned the washer drive hub (which makes the washer agitate and spin) was worn out. It was made of plastic and it is quite a job to get the cover plate off and to replace this part which ranges in price from $20-$45. This is a fairly difficult job and I would not recommend it to most people. It should not be needed in a 3 year old machine. Upon inspection of the drive shaft teeth when I took the washer apart, I found the steel teeth to have significant wear. Why? Now, in mid-November, same issue, the plastic drive hub is worn out again! I was told maybe my shock absorbers for the drum needed to be replaced as the drum may be shaking too much. My previous washer was good for 18 years and I replaced it with this highly recommended model Maytag with the chrome basket. This is absolutely the worst appliance I have had and with every repair, I viewed many, many people with the same complaints and feeling that Maytag should issue a recall on these machines. I will be contacting Maytag and Home depot with my review. The HD installer also stripped the plastic valve one of the water hoses goes on that I had also to replace. A $40 dollar part. This took some disassembly but not as bad as replacing the drive hub every three months. Needless to say, I have to buy a new machine after 3 years of unreliability with his machine. A waste of $500 + of my hard earned money. Very, very disappointed. If I wasnt mechanical and able to fix this washer, it would have cost me hundreds in repair bills. I have receipts of the parts I have purchased for this unit. I hope your experience is better if you have owned one of these machines. Maybe I just got a bad one but many people have complained about this model so I dont believe I am alone. I hate to see good people spend their money on poorly constructed machines. I certainly expected more than 3 years out of a brand new appliance. Maytag and Home Depot have lost a good, long time customer unless they want to make it right. Please feel free to contact me.
Replaced a Maytag Bravos xl washer and dryer in 2015. First year was fine but almost right after the warranty period, the spinning cycle was loud. You cant even have a conversation near the washer. I put up with it after calling the repair department. Because I was told that it will cost as much to repair than buy a new washer. Now the washer does not drain when a small amount of cloth are in the washer. Dont buy this washer and dryer. Maytag is not as good as it once claim.
I bought the Maytag Bravo XL MVWB725W washing machine and dryer pair in August of 2015. 2 months after I bought the pair the thermostat went out on the dryer. It was under warranty so it was fixed and no problems after that. In July of 2016 I have my first stainless steel hose break at the fitting because of corrosion flooding my laundry room. I thought it was a fluke so I put another one. The next hose started to corrode in September 2016. We thought there was some weird chemical reaction going on between the hose and the filter on the back of the machine. So we changed to rubber hoses in September. Since then we have gone through 6 sets of rubber hoses. We have had the water company out, they say our water is fine. A plumber out, our new water heater is fine as is our plumbing. An electrician, who changed an outlet and put a grounding wire on our house water line. And an appliance repair man, he found the problem so he called Whirlpool who makes Maytag. There is corrosion on the water temp control. However nobody has EVER seen this problem and doesnt know how to fix it. Not even Whirlpool. And Whirlpool says its my house. Im at a dead end with a washer that is constantly going through hoses. It really doesnt wash clothes very well either unless you put a lot of stain remover on the clothing before and wash it in hot water. And yes it is noisy. Dont buy this product.
Purchased a Maytag Electric Range on Jan/9/2016 and delivered Jan 12/2016. To start the Aqua Steam clean is for the birds. Does not clean worth a darn. Model MER8600DH cost $823.33 and I thought this unit was awesome until December 2018. The oven makes loud bangs and it’s not metal contracting or whatever. I stopped using my oven. Tonight my top burner started snapping like an arc or short. Yup that’s it for me. I was thinking of buying a Maytag Gas Range as I was brought up on gas and I have a plumber coming this weekend to plumb for Natural Gas but after reading all the negativity on the gas ranges as well I absolutely will not be buying a Maytag now or ever! I expected more from Maytag. :(
I bought a washer and dryer a few months ago from Home Depot Maytag. My clothes do not come out wrinkle-free. They are very wrinkled, to the point where I have to iron the perma press. The dryer I just got rid of was 30 years old, and always got the wrinkles out of the clothes. So I am very disappointed in the way yours works. I dont know what you can do, but this is not good. Thank you.
I bought this Centennial washer about 7 weeks ago and it has worked right for 4 of those weeks. The washer wouldnt spin the clothes and they came out soaked. Service guy came out and said it was the computer panel and he didnt have one. So I waited over a week for another service call. He put that one and said that now the transmission was shot and he didnt have one, another wait. This is a piece of junk. Do not buy Maytag or Whirlpool products. I had a Maytag for 15 years and had one service call. They are not what they used to be.
I purchased Maytag dishwasher (model # MDBH979AWW3) in June of 2010. Trouble started on washer after 18 months. Touch pad buttons dont all seem to be working. Occasionally gets to run after slamming door multiple times, but dispenser doesnt function properly. After trying to diagnose myself with door switches, connectors, etc., I caved in and called service. Service quoted $470 parts and labor to fix the problems, including control touch panel, dispenser, and control board (seems common from what I read here). Wish I had seen this string of posts before I called Maytag/Whirlpool customer service to see if they would help before I did any repairs. The responses I got from the service rep were rigid and scripted. Only time she varied from the script was to explain that modern high-efficiency appliances dont tend to last as long as ones 20 years ago. 18 months? Really? I might buy that if it was a mechanical durability design issue. Supervisors responses were also scripted, pointing back to the 12-month warranty. She said she did a warranty search on my model and that there was no warranty concern for this problem (really?). If there was, she might be able to help me. I guess there is no warranty history because most failures are between 12-24 months and the consumer has to pay for replacement outside of warranty. No semblance of customer service or customer care, just repeating what is on their website. Response was: I am sorry you are dissatisfied with the product and my response, but there is nothing I am authorized do. Sent an email to Maytag customer service regarding the problem and customer service interaction. They called back saying they stand by the original customer reps response, but offered to have someone else come out to give a second opinion on the problem. From what I read here, that doesnt seem necessary. Wish Maytag/Whirlpool would at least acknowledge that there is a problem, even the auto industry seems to have figured out a way to equip the service industry with known recurring problem history (TSB) and offer token help to keep customer loyalty. Apparently another quality organization fallen victim to short-sighted methods of maintaining shareholder value.
I purchased the Bravos XL washer and dryer combo 2 years ago. Dryer is fine, but washer was EXTREMELY noisy from day 1 and has gone downhill since. It would leak during spin cycle and frequently stop due to unbalanced load, refill and stop again. Now it wont spin at all! We have checked to make sure it is level, it is. I live in a very rural area and its very difficult to get repairmen to come out. This is my first and last Maytag for me.
I bought a dishwasher from Maytag model #MDB774SBW0, in 2013, last year prior to the year warranty it broke. The control panel had to be replaced. This year its broken again. Control panel not working properly and its starting to rust on the outside in the corner. Per the company unless the repairman damages it out theres nothing they can do. I cannot believe this piece of junk. First of all it costs so much and has broken twice for the same issue in 2 years. Will not buy another Maytag, very unacceptable.
This happens to be a commercial one - I dont know why; the landlord bought it. It will not do just 1 or 2 items. I would need this for when I have a very muddy towel from the dog & dont want to put anything else in with it; or with a newly purchased item that I want to wash by itself. It gets stuck on the wash cycle & will not continue. Then I have an item(s) that is soaking wet, which I dont want to put into the dryer. And in the winter, I cant put it outside. I did an online chat about this & was told not to just put one or 2 items in the washer. What??? Im 68 years old; have been doing wash for well over 50 years & have NEVER had this problem. I dont know if this applies to all Maytags since this is the only one Ive ever had, but I would definitely not recommend this product!!!
After owning my refrigerator for about six months, it started to reek, the smell permeating all of the food in the fridge. After cleaning and disinfecting the fridge and throwing out all of the food I found that the smell was just as bad as before. When I checked online I found that Maytag owners have been complaining about the smell for over a decade now. It is caused by a poorly installed drain pan. The fridges design directs air flow so that the smell enters the fridge and distributes it evenly throughout the fridge.
I purchased the Maytag MFI2670XEM0 3 Door Refrigerator in Oct 2012. Thank God I purchased the extended warranty. The freezer has had issues with improper sealing since I bought it. It builds up ice around the bottom of the freezer where the seal meets. So bad it prevents it from closing. It happens fast, so I have to scrape it off every week minimum, to keep it closed. They have replaced the seals twice, all of the slide rails, twice and it still doesnt close right. I thought when I moved to Florida, I wouldnt have to scrape ice.Next: Ice maker quit working and had to replace that. Now, I came out this morning and about busted my ** when I slipped on all the water flooding my kitchen. The ice maker has a stupid little fitting on top of the refrigerator that has a rubber bulb connected to the ice maker water line. It split in half and every time the ice maker cycles, it pours water out that fitting and down the side. Why in the ** did they design it like that? It has caused damage to my cabinets and tile floor from running under it.Im sick of this appliance. I thought Maytag was known for quality. What happened to that? What a disappointing piece of junk and Im stuck with it unless I want to put out money for something different. There should be a Lemon Law rule for appliances like this. I have asked and get nothing from the warranty service but silence (crickets). They are sending out a tech again but that will require two service calls because they always have to order parts, which takes 2-3 weeks. Ive had to call them at least 5 times, which has amounted to no less than 10 service calls and here we go again. Stay clear of these units at all cost.
Purchased a Maytag dishwasher 1 1/2 years ago and the panel went out. I paid $550.00 for this item, wanted to get a nicer one hoping it would last. Of course they only have a year guarantee for parts and Labor. Will not buy another Maytag appliance again!!!
I have written to Whirlpool about complaints with this range and was very dissatisfied with response. The following were complaints on above range: Range does not have a light on it as the past ranges had. It is very much needed. Grates on burner are to high, therefore it takes longer for items in pot to heat up. Type of steel used on range is very thin and tiny, in other words very poor quality. This is what has happened since Whirlpool bought out Maytag. Quality of Steel that Maytag used is no longer since Whirlpool took over their products. This is true of All their Appliances (Refrigerators, Washers, Dryers, and Ranges). All meaning appliances manufactured by Whirlpool.Manual knobs for turning on oven have been replaced by touch screens, these eventually wear out and are very costly to replace. If it works why change it. Drawers on bottom of range used to be larger, now they are narrow and smaller height wise. Residue on base of burner appears quite frequently and has to be cleaned even if no overspills occur. And why cant Whirlpool make quality merchandise as good as Maytag use to make. Regarding the physical appearance of Range it is very attractive in looks, however Looking good and functioning poorly with inadequate materials used in construction of Appliances outweighs benefits of looking good. My wife and I regret not returning this appliance within 90 days of purchase. In the future we will not purchase Whirlpool or any other appliances manufactured by them if that is possible. Kenmore, LG and perhaps other appliances parts are made by Whirlpool. I received a response from Jake **, Whirlpool Corporation, Executive Office. The Comment from Jake that did not impress me was this: While we regret you are dissatisfied with the current design of your Maytag Range, this is the model that you selected. His comment says too bad better luck next time. Letter was dated March 5, 2014 received on March 13th or 14th.I sent a handwritten letter to Mr. Jeff Fettig on March 12th which was written on March 11, 2014. No response to handwritten letter to Mr. Jeff M. Fettig. Verification that the Executive Office that my email to you Mr. Jeff Fettig Chairman and Chief Executive Officer Whirlpool Corporation was received on February 20, 2014 by Delores **, Corporate Office Staff. Supposedly Mr. Jeff Fettig.
Purchased the Maytag Bravos washer approx. 2.5 years ago. I cannot even begin to describe how disgusted I am with this washer. My clothes i.e. towels come out ripped on the edges, clothes do not get clean, shirts etc come out wrinkled no matter what setting used. It is not energy efficient because loads of laundry need to be washed twice if they are soiled (like our everyday jeans). Went back to the independent store where I purchased washer and was told to use only the bulky or gentle/delicates cycles to reduce rips in clothing. Such a complete waste of money, and it was not cheap!
The Maytag Bravos XL Gas Dryer I purchased less than a year ago has stopped working three times. The dryer stops producing heat. I am now about to call Maytag repair again and waste time and energy setting up a warranty service call. I spent a lot of money in order to go to the Laundromat on a Sunday. Do not purchase this dryer if you would like to be able to dry clothes at home with any type of consistency or confidence. Arrrggg!
On May 11, 2010, I purchased a Maytag washing machine from Lowes. On June 22, 2011, the machine wouldnt empty out on the rinse cycle. Lowes was called as the machine was only one month out of warranty. They dispatched Appliance Plus for a service call which would be $80.00 just to diagnose the problem. It turns out the machine needs three parts - a timer, an ATC switch, and a rinse switch. All totaled, this will add up to over $300.00, plus the $80.00 for the service call.Appliance Plus tried to contact Whirlpool to see if Whirlpool would at least pay for parts, being it was only one month out of warranty. The answer took 5 days and the request was denied. I was told I should contact Lowes Service Advantage and maybe they could contact Whirlpool for a special consideration, again, being it was only one month out of warranty. I made the call and they said to give them two business days turn-around for an answer. On June 30th, Lowes said Whirlpool was looking for the serial number and I provided it. They told me to give them another 2 business days turn-around. On July 3rd, I again called Lowes and they informed me that they still hadnt heard from Whirlpool. Finally, on July 7th, I received a call from Lowes saying Whirlpool denied the request.
I wish I had read the reviews before selecting this Bravos XL washing machine. I bought these from Conns Appliance as they were on sale 750. Rounded figure... They were delivered today and the company was professional and set them up, I have spent the last 4 hours washing the same medium load of childrens clothes trying to get them clean. Ive even separated them into smaller loads and am now into the 5th hour of laundering this same load... Im returning them but its gonna cost me 15% restocking fee. If theres a class action please count me in. I thought because our Maytag Neptune lasted so long wed have a great outcome again with these, boy were we WRONG!
Disappointing that a Maytag would be a problem machine. Constantly out of balance when spinning and mediocre cleaning. Now it is spitting oil underneath. Am on my way to buy new machine with agitator.
Built a new house, bought new appliances for the kitchen. Like others, did all the research, wanted to buy American made. Wow, did we ever make a mistake. Refrigerator is just over 2 years old. It is worthless. Repairman, Maytag Certified, says that it appears to be internal problems and probably come from the factory that way. He suggested I contact Maytag directly and they should be able to make things right for me and my family.So, I called, sat on hold for 10-15 minutes, and was finally connected to a customer service employee. I explained all that I knew about the problem, she pulled the repairmans notes and the notes of the technician that had spoken with the repairman. After reviewing the file, she informed me that my 2-year-old refrigerator was out of warranty and there was nothing that could be done.What ever happened to American Made companies standing behind their product? I didnt spend $2000 on a refrigerator that would last me 2 years. I expected 7-10 years, AT LEAST! I expected a company with the name MAYTAG to show some shame for creating a piece of junk and charging a customer this much money for something they know is obviously flawed from the factory. Shame? No. Guilt? None whatsoever.Caution to those considering a Maytag product. Run away! Go find a more reputable company. Go find a company who views customer service and quality products as a priority. I didnt purchase the cheapest refrigerator on purpose. I paid extra for American made and what I thought was a quality product sold by a quality company. Reality has now set in.
This washer had good reviews when we bought it, but now today the agitator is not working. I see there are now 100s of bad reviews of this machine most around the same 1 1/2 year mark. How unacceptable to have a large appliance like this break after such a short time. Ive called Maytag to see if there was a recall and there is not. They offered the extended warranty to me for $325 that would cover all parts and labor. Ridiculous.
I purchased the subject Maytag washer (MHWE201YW-3.5 CU FT WHT FRNT LD WSHR) from Home Depot in December of 2012. I got exactly 1 year of use and then the washer stopped working. I called the Home Depot repair person who came and repaired the unit. The repair lasted two weeks and the washer stopped working again. Because the unit was no longer under its 1-yr warranty the Home Depot repair person was not available for repair. Another independent Maytag repair person came and evaluated to problem. He said the computer which is located on the motor was no good and to the tune of over $400.00 (parts and labor) a new motor was purchased and installed. It lasted two months and it quit working again. After several months I was finally able to contact the original Home Depot repair person for one visit. He said he would check the code message and get back to me. I never heard from him again. I have been taking my laundry to the laundromat ever since and it is getting expensive. I dont want to spend another $400 on this machine as it will only break again. What do you recommend?
I am at my wits end, as I try to get some satisfaction for the fact that this stoves cleaning system does not work! We purchased this stove at Home Depot in Hadley Massachusetts on February 2, 2014, and it was installed in a seasonal cottage that we were having renovated. When we arrived at our cottage in May, I was delighted with the stove. The cook top performed well and the oven size was great. During the summer, we tend to grill outside so the oven didn’t get much use, but it perform perfectly every time I used it. I always remove any debris that may have spilled immediately, and didn’t see any need to user the AQUA Clean feature until we were getting ready to leave in October. When I ran the cleaning system as recommended in the manual, there was a stain on the bottom of the oven. I then ran it eight (8) more times with the same result.I called the service number and they scheduled a service technician to come for a visit. He said that the stove was working the way it was designed to and unfortunately since it really didn’t get hot enough to do the job, the stain (and with more use, more stains) would remain. He also noted that should I try oven cleaning products, my warranty would be voided. This was not the answer I was hoping for, but since his visit was on the day before we were heading South for the winter there was not much I could do.Have called the service number several time since then, asking what could be done to rectify this problem with no positive responses. One did say that they could send the service tech again and went so far as to schedule an appointment for January, which she suggested I postpone with the technician until we return in May. The reasoning being is that since the warranty is only for a year, and the cottage won’t be opened until May, the fact that the original appointment was within the warranty period would cover the cost of the visit. When the technician called a few days later, the scheduler said that it made no since to go again, unless Maytag came out with a fix for the cleaning system. Since it’s not broken, but just does not work. I again spoke with a service rep and asked if anything could be done or if I could speak to a supervisor, she said that one would call.. That was weeks ago and still no call.We purchased this stove with the hope that it would last for many years, especially since it is only used for five months of the year. Ease of cleaning the oven is important. Home Depot no longer sells this model, and after some searching the internet I have found that I am not alone with this issue. Apparently it is quite common. We will not be able to access the cabin until May 2015, but would appreciate anything you can do to expedite a replacement of this stove, with one that actually self-cleans or a refund.
I bought the model 2 weeks ago and the lock is already going out and it wont wash my clothes. I thought they were high quality but I guess I was wrong.
Like so many other consumers, I was drawn to the Maytag name because of what I thought was the high quality of their products and their stellar reputation. So when our old wall-mount oven failed, I sought out a replacement from the Maytag line. I purchased a model MEW5530WDDB17 in 2011 and had it professionally installed. It worked well for a couple of years. Then, suddenly, three of the numbers on the digital control panel stopped working, making it impossible to set the oven to any temperature that included a 4, a 2 or a 5. When I contacted Maytag, I was informed that the unit was out of warranty, but that I could schedule a service call. I had already researched this issue online and knew that the service person would inform me that I needed a new control board and that one could be installed for around $300, and that the new board would come with a 90 day warranty. When I asked the person to whom I was speaking, she said that she had no further information for me. I know that a lot of others have had this same issue with their Maytag range/ovens, and many of them agree with me that we will never purchase another Maytag product.
MDB77495852 - I purchased a brand new Maytag dishwasher 2 years ago from Sears. A year later it broke down with what was apparent moisture in the control panel. Thankfully it was covered under warranty. Well guess what... it broke down again a year later and now just missed a year. But not it matters, the retailer (Sears) said it was not covered so Im supposed to pay about $300.00 to get it repaired. And figure I will have to do so next year also. I was told there is a Lemon Law for appliances but it does not kick in for 4 years. So after $900 in repairs I could get a replacement... REALLY? I think a recall is in order!
Maytag MDBH979SAM1 w/ Steam - I purchased this dishwasher Jan 2014 as a scratch or dent at the Sears Outlet. The dishwasher worked great until 4-5-2015. About 3 months after the warranty ran out I called Sears and asked if there was any extended warranty coverage since I used the Sears card. They said No, but recommended I call MasterCard since my card had the MC emblem. MC says that they do extend the warranty up to 12 months. I just filed a claim and hopefully will get a paid for repair. So, if you used a credit card, you may have a warranty extension like me. Check it out. 2 stars because the dishwater is a great unit except for the control board. What a shame Maytag.
We purchased a $700 Maytag range 2 years ago and recently the oven did not work. After a Maytag authorized tech came out and checked the unit, he proclaimed the circuit board was bad and needed to be replaced. Since these ovens only have a 1-year warranty - regardless of the price you pay - he said it would be over $450 to repair it. When I asked why so expensive, he stated that they dont price the parts - Maytag does. I decided I could buy a new range for that price and get one with a warranty so I passed. I then decided to contact Maytag because I was very disappointed that such a reputable brand would prove so faulty. After writing a very polite letter and emailing customer service, they replied with a pack of lies. They stated that they have no control in what the service company charges for parts and failed to offer any assistance. They did not offer any solution except to say, Sorry. Well, you can bet that I have already spread the word to all my friends and associates about this experience and my Facebook page lit up with comments after I posted it. I will never buy another Maytag product and will make it my mission to spread the word. I had a similar issue with my brand new HP laptop but after contacting them, they immediately reached out to me and offered to pay for part of the repair!! Thats how you take care of your customers.
Had the new set for over a month now and are very impressed. If you actually know how to do laundry, and dont load it up to the top with greasy, dirt filled work clothes, etc. (like some **) you will have no problem lol. We have Absolutely nothing bad to say about Maytag products, and the new set is amazing!!!!
I purchased the Maytag Neptune pair in 2002 and was never informed of the product recall/class action lawsuit for the washing machine which occurred sometime around 2004-2005. We have had many problems with our washing machine over the years and ruined many clothes with what appears to be bleach stains, even though no bleach was used in the cycle of wash. I had to replace the board which controls the latch on the door and the clothes that are washed are not clean and have an undesirable odor to them. I would have been part of this class action; however, I was never informed of the lawsuit. I called Maytag today and they advised I could set up an appointment with a service person; they did not want to honor my complaint as the class action lawsuit has been resolved and they are not handling these types of complaints anymore. My children have started a new school after semester break and their brand new uniforms are now becoming ruined due to this defective machine that Maytag will not take responsibility for. What type of recourse do I have? I will never purchase a Maytag anything if this is how they treat their customers. Problem will not go away by hiding their head in the sand. Now I have to go out and purchase a new washing machine because Maytag didnt inform their customers of the inherent defect in their product and take care of them accordingly.
Got the dryer free when we moved into our townhouse. We had been doing 2-3 loads a day for almost 8 years. The dryer was old when we got it. No complaints. Just wish there was some way to fix it. But mechanic said, No way. Almost a valued member of the family. Say 2 loads a day, 7 days a week, 52 days a year. This is a lot of loads. Remarkable. New machines cant do that today says our mechanic, they are not built to be fixed. Now, when broke, replace, don t fix.
We bought this dishwasher on 7/8/2013 which is my wifes birthday and boy was that a mistake in many ways! I had 5 service calls on my Maytag Dishwasher MDB7749SBM1 before it went out of warranty. It has issues with the ribbon cable and controller and the control lights are like a disco on the keypad. Now it gets so hot I cant touch the door when its running. So I have had to turn off the power and go get a new dishwasher next weekend which WILL NOT be a Maytag!
Had it for over ten years, had no problems. We dont use the oven too often but it is simple to operate and has served us well. Easy to clean, stainless steel like looks on the front goes well with our other appliances. Reasonably priced too.
Purchased this machine (Maytag Bravo Washer) in May, 2015. Drive motor blew Jan, 2017. 18 mo. old. 10 year parts warranty and a tag on the machine that reads MCT (Maytag commercial Technology), which leads the consumer to believe this heavy duty machine. I called the warranty number, as I had properly registered the machine on the day of install. Said he would have a new drive motor out to me in 7 to 10 weeks. Yes. WEEKS. Really? I advised the operator that 3 parts stores in my area had the part available, and asked if there wasnt something we could do. He said no they are back ordered. How is it that Maytag cant get their own parts. I purchased the motor for 118.00 and my clothes are now washing again. NICE job Maytag. I suggest finding another company to buy your appliance from. Promises made are not promises kept. DO NOT PURCHASE THIS MACHINE.
It went bad, then I called a technician who replaced the compressor. After a few months, it broke down again after I had bought new parts for it. I was very dissatisfied with how the refrigerator was built. I spent lots of money on it, and it wasnt worth it.
I bought the washer/dryer a few years ago. I did not realize how they do not own up to their reputation. Rather expensive. My clothes are always twisted together when finished washing. Parts of them feel dry. My dryer seems to be ok. Comforters are a pain as the load always gets unbalanced. Lately it wont finish a load. I get LD all the time. Have to unplug the washer and wait for it to cut off before cutting it back on. Then I cannot just rinse or spin. It fills back up with water and I get the same LD again. If I had seen all these reviews before I bought this set I WOULD NOT have bought them in the first place.
We have the 4000 series front loader washer. Within 8 months of owning it, it would shut off in mid cycle. You have to unplug it to restart it. Then, when it completes the cycle, it is still soaking wet. So, you have to put it through the drain and spin cycle again. There is something major wrong with the spin cycle. It takes about 2 hours to do one load of laundry and you have to stay home to do all of the steps. It costs as much to fix it as the machine costs. It’s the worst washer we have ever had. No more Maytags!
We purchased a Maytag Jet Clean Plus in August of 2013. Within 8 months the control panel stopped working. Though it was replaced by one of their technicians it now after 9 months is broke again. How can this be such a crappy product??? Over 800 dollars for a dishwasher to have to go out twice in less than 2 yrs is just wrong. The company needs to stand behind their products!!! I will never buy Maytag again and will advise anyone looking to not waste their money!!! VERY DISAPPOINTED!!!
After two years of light use of Maytag Washer 300 Series (MHWE300VW13), it stopped working. I bought Maytag Repair Plan Plus One on Oct. 8, 2012. I scheduled a service appointment on the 9th of October and was told the broken part needed to be backordered and that I should get the parts on November 5th. I have waited for almost one month. Today is November 6th and I received an email and was told I will have to wait another month! Am I in America? There are so many complaints about Maytag washers online. Can the consumer be protected? Am I complaining to the air here?!
Purchased a new stainless Maytag dishwasher model # MDB4949SDMO ser # F54240259 on 10-20-2015. Installed about three weeks after purchase. This unit is terrible -- has not properly operated or cleaned our dishes since installed. First service came shortly after install. Complaint was unit leaves white film on all dishes. (Soap used is cascade which was recommended by Maytag in owners manual.) Technician installed a new water fill valve because unit wasnt getting enough water. After that unit still no good as unit became noisier and noisier and still leaving white film on all dishes. Second service call: the technician indicated entire noisy pump assembly would have to be replaced and would need to order it. Third service call: the technician arrived and replaced entire pump assembly, taking the old one away with him. The technician said it will be good now. It wasnt, but at least it was quiet. That was in January 2016. This unit still does not clean dishes properly -- continues to leave a white film on everything requiring hand scrubbing to remove. All dishes are hand rinsed with hot water before loading them in dishwasher, but actually dishes are more dirty three hours later after the cleaning cycle has finished than before they were put in. After having to buy new glasses and plastic ware because stubborn white film will not come off and looks disgusting. Tried various different soaps and rinsing products to no avail.Finally contacted service department for the fourth time and today technician arrived and found the unit to be mechanically functioning as it should and can do no more to help. Said to try a product called lemi-shine. Maybe my water is too hard also he said, even though we are on city water! This is our third dishwasher at this home and have never had hard water associated issues. All I want is my full refund for this defective product and I only get the run around from Maytag. Stay away from this machine.
Brand new Maytag dishwasher, model #MDB6709AWBO, installed after one year warranty because of extended time needed to complete kitchen. It just never worked. Repairman says control panel faulty. Sears wont help or replace. Sears’ service is extremely poor, over one hour on phone transferred over and over and then told too bad by a Supervisor. After checking this site, I realized Maytag suck. And what to do now that I paid $700++ for fancy dishwasher that doesnt work. By looking at other peoples complaint, it will break down over and over.
We got our Maytag dishwasher in 2011. Weve experienced a lot of the same problems other people have mentioned. Control Panel was the first thing to go out. Now it has a foul odor coming from it and it doesnt get the dishes clean. The heating coil has stopped working and is rusting. This dishwasher is junk and Im very disappointed. I will never buy Maytag again nor any company related to them.



