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Maytag Washer Model MHW6630HC
Maytag - 4.8 Cu. Ft. High Efficiency Front Load Washer with Steam - Metallic Slate
Get the heavy-duty washing machine that delivers powerful cleaning driven by the Heavy Duty cycle with the Extra Power button. The Extra Power button boosts stain-fighting performance on any wash cycle with a dual-temperature wash. The Quick Wash cycle cleans small, lightly soiled loads in 15 minutes. And with the 16-hour Fresh Hold® option, Maytag helps keep clean clothes smelling fresh for up to 16 hours after wash cycles end.
Manufacturer: Maytag
MODEL: MHW6630HC
MSRP: $1144.00 USD
Maytag Washer Model MHW6630HC Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE: dET
PROBLEM: Detergent cartridge not detected in the dispenser.
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE: Int
PROBLEM: The cycle was paused or canceled.
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE: rL or F34
PROBLEM: Items were detected in the washer during the Clean Washer cycle.
FIX: Remove items from the drum and restart the Clean Washer cycle.
CODE: Sud or Sd
PROBLEM: There are too many suds in the washing machine.
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE: F5 E2
PROBLEM: The door is not locking properly.
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F7 E1
PROBLEM: Indicates a motor speed sensing error
FIX: The motor can not achieve the correct speed for the cycle selection. Check that all the shipping bolts have been removed and the washer has not been overloaded
CODE: F8 E1 or LO FL
PROBLEM: The washer is sensing a low flow of water.
FIX: Check that the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling) There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E2
PROBLEM: Indicates there is a problem with the Dispenser System
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE: F9 E1
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE: Other F# E# code
PROBLEM: Indicates other error
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Washer Model MHW6630HC
My husband bought me a Maytag washer as a surprise gift. I was so excited to get a Maytag. I will never purchase a Maytag again. I am so tired of washing, rewashing and rerinsing my clothes and still not getting the soap out. I have used every different kind of detergent and used with and without fabric softener. I have also tried cold, warm and hot water. I would rather use more water and get the soap out instead of using more electricity to keep rewashing my clothes and then in the end having to take a wet cloth to get the soap out. Never had to do this with any other washer I owned. Very disappointed as I always thought Maytag was the best.
We received our new Maytag French door refrigerator today via delivery and got everything set up and magnets stick to the front. The last I checked magnets should not stick to stainless steel. So I called the Menards where we purchased the refrigerator almost 2 1/2 weeks ago and the store manager said there was metal liner under the stainless steel and states this on the technical specifications. And everywhere I went to look under the technical specifications NOWHERE does it state there is a metal liner underneath and even if there was the top is stainless steel regardless so why would magnets stick to it. I paid for a Maytag and basically got a cheap piece of crap Frigidaire or Whirlpool and paid extra for Maytag to stick a Maytag label on it. What a joke. If I have any other problems I will personally deliver this refrigerator to Maytag/whirlpool corporate and put it on the front step. I am VERY ANGRY!!
I bought the larger capacity machines to save time because Im so busy with my family and wanted to cut down on loads. I was surprised to find the capacity can really only operate at half, which is as large as my old, smaller machines. The washer is extremely sensitive, meaning it may take four or five tries (this morning was four) to arrange the clothes - even a small load of delicates - in it in the exact way the machine wants before it will allow the cycle to start. This is exceptionally frustrating, particularly during the busy morning or when you are tired at night. So you have to stand there and wait until the sensing function is happy and you see the water pouring in. Yet often you will return to the machine and it will have an error message that occurs inexplicably during the spin cycle, so the wash cycle will need to be restarted. It cannot just be continued. The machine is not only a huge time waster but a water/detergent waster as well.I learned that the sensing function on the dryer is useless as well after coming back to many loads of damp clothes that sat there, got little funny smelling as a result, and had to be rewashed in the nightmare washer lol. So now I just use the timer function. It takes about two hours to dry a regular load of towels, so be prepared for that. I bought Maytag because it is an American-made product, but I wont make the same mistake next time. If the quality is any reflection of the functionality, it probably wont last very long anyway. Heres to hoping.
In 2011 we purchased a complete appliance grouping at Home Depot by Maytag to include the dishwasher. For some reason we neglected to purchase an extended warranty on the dishwasher. Lo and behold in 2013 our control panel went bad and the cost to repair it was almost as much as purchasing a new dishwasher. Thinking this was a fluke we were dumb enough to purchase another Maytag from Home Depot due to the loyalty made in the USA. Well here we are 2015 not even a full two years later the control panel started acting funny a few days ago and yesterday just plain old QUIT. Fortunately we were wise enough to purchase an extended warranty plan on this dishwasher so tomorrow we will be calling the repairman. Unfortunately Maytag has never solved the problem that has been occurring for at least 5 years and continues to sell this product to unsuspecting schmucks like us who try to be true to the made in the USA slogan. Shame on Maytag!!! Our model number is MDB7749SBM. Buyers beware.
We bought ALL new Maytag appliances for our home when we rebuilt after it was destroyed by Hurricane Katrina in 2005. We got the top of the line of every appliance. Our Maytag dryer model MDE2706AYW has broke for the 2nd time and cost to repair this time forces me to replace it. The dryer felts, idler pulley and belt went out several weeks ago. Used it about a week and the drum quit turning. The repair tech said the aluminum pulley for the belt on the motor is broke. The pulley is not serviced/available and you have to buy a new motor assembly. This puts repair price on up there where replacing the dryer is the only option. We are going shopping for a new dryer today. It wont be a Maytag.2 years ago, our Maytag washer broke. The repair tech said the transmission went out and it would cost less to replace the washer than to try and repair the Maytag washer. We bought a new washer, different brand. About 3 years ago, we had to have our Maytag dishwasher control panel replaced and 2 months later the pump housing broke. Repair tech said cost more to repair than new. Replaced with different brand.Shortly out of warranty, our Maytag Microwave broke. Everything worked except it would not heat anything. The repair tech said cost more to fix than new. Replaced with different brand. All we have left is the refrigerator which has had 2 expensive repairs done on it and the stove which has had the control board and several heating elements changed. I will never buy another Maytag product.
I purchased a Maytag dishwasher 15 months ago and was told the control panel is bad. It would cost me $120 to have someone look at it. I might as well buy a new one by the time the parts are added. I called Maytag and they said that there was nothing they could do for me since I was three months past my warranty. Meanwhile, I see all of these complaints about the same problem and Im wondering why there has not been a recall on this. What does it take for that to happen? I will never purchase a Maytag again! Their customer service leaves a lot to be desired. All they do is apologize like its programmed in their heads. This feels like a fraud!
Maytag dishwasher model MDB7759SAB, 1 year old and control panel will not work at all. Maytag site does not recognize model #, got part numbers off parts and cant find the parts. Looking for control panel, cant find black one and others are back ordered for weeks. After reading other peoples problems, it seems Maytag would correct the issue.
I purchased a matching set Maytag washer & dryer June 2013. Sept 2013 the drum went out - 4 weeks for that repair. March 2014 the electric panel went out. Took about 10 phone calls with hold waits of 30 to 70 minutes and 4 months, to find out the replacement part is no longer available and the washer is discontinued. To get a new matching set, I had to pay for a new dryer and they will give me a free washer. I have to give both washer and dryer back - I paid for 2 dryers. 6 month later and more phone calls, no washer and no one will return my calls. The dryer I paid for is at the appliance store waiting on the new washer. We consumers have nowhere to go. I have heard so many similar situations. Where are we to go? Who are we to call?
Purchased my appliance at Lowes in 2012. I have had at least 8 service calls, the unit has NEVER worked as designed. Water leaks inside and out. The ice maker door heater had to be replaced. Fan Motors have gone out on it, broken water tubes. The temperature wont stay consistent, it freezes my refrigerator items, ruptures beverage bottles and cans. This once quiet unit is 3 times as loud than when I bought it. I am so frustrated!!!What a value $2,000 for the appliance, $700 out of pocket for repairs to date, $$ in lost food items, $$ in my time to clean the mildew, water, exploded beverages, cant put a $$ on the embarrassment when family/friends use. What is the potential danger to myself and family when the mildew is in the unit and water leaks into open refrigerator items? Next scheduled repair from my factory authorized repair technician? 10/29/2013.
I purchased this washer three years ago. It worked fine, but all of a sudden the washer stopped spinning and was not following any of the cycles. Of course it was out of warranty. The repairman states the computer board on the washer is fried and will cost $400 to replace. Several stores have stopped selling Maytag because of quality issues. No more Maytag for me.
I have a Maytag front load washer, and it has been flashing codes since day one, smells like mold, does not spin water out, and at first, all Maytag could say is, Im using too much soap, the wrong soap, loading too full, and I have it on a stand that is sold with the washer that they dont recommend, after I paid $300.00 for it. Now, it is flashing an E3 code, and will not finish a cycle at all. Maytag wants money to fix the problem that thousands of consumers have, after paying over $1,000 for the machine. I will never purchase another Maytag product, for as long as I live.
We were very impressed with this dishwasher when we bought it about 2 years ago. It looked very nice, it was the quietest running dishwasher weve seen, dishes came out sparkling. However, the nightmare quickly began. It started with having to cancel then resume. It ran for 8 hours non-stop (still cycling the next morning). We unplugged it and we were able to use it normally for a few times. Weve had so much aggravation with this machine weve decided to (A) Never to buy another digital dishwasher, (B) Join the class action suit proposed against Maytag. We have tried all the reset solutions offered and Weve been hand washing dishes (again) for days.
I have the same problem noted by the other posts. Water leaking on hardwood floor from the bottom of the freezer. Refrig is out of warranty. Also, the deli drawer is also broken. This is a $2000 refrigerator and the quality is terrible. Please contact me for class action suit inclusion.
Just purchased/used the washer. One needs water to wash clothes. I added water to the machine just to get the clothes washed. How can this pass any reviews when it does not use enough water to clean a set of sheets? Not to mention rinsing. Does anyone wash clothes in the group that designed this machine?
Same problem as all the others, the dishwasher stopped working. The dishwasher is less than three years old; for a two-adult household. The control panel just stopped getting power. After multiple calls to Whirlpool/Maytag, all they will do for me is document my complaint. Im now out $167 to get this thing running with no guarantee that it wont happen again, as well as the fact that this should not have happened in the first place. I didnt misuse my dishwasher. It just stopped! I think there needs to be a class action lawsuit since the manufacturer will not stand behind this obvious defect.
I bought an off-white or light cream color gas Maytag stove about three years ago. When I first used it to boil some water for tea, the light colored grills turned black. And this is without cooking a full meal, merely boiling water. After a few more uses with light cooking, and a few spills on the cooktop, I discovered that it was simply impossible to clean. The glass on the oven door became discolored with the first use, and is also impossible to clean. I purchased several types of cleaning items and sponges, and nothing works. This is a disgusting stove. I hate it and I wish I never bought it. I will never purchase a Maytag anything ever again. Its the poorest and cheapest no-quality item - a total waste of money.
Sheet of ice in floor of freezer. Leaks water from bottom, and now ice crystals in freezer! French door MF12569VEA1.
Dishes did not get clean. Bowls would stand up when you placed them in the dishwasher, then fall over when the door closed and came out dirty. The rims of glasses were not clean. I had several 3 service calls and changed dishwasher soap several times per their suggestions. I contacted Maytag and was told that the only warranty was for mechanical problems and since the problem was not mechanical there was no warranty. I then went through the Better Business Bureau. The ultimate decision from Whirlpool was It has been determined there are no defects with the dishwasher and the issue is use and care. Mrs. **s request for a refund is respectfully denied. I have purchased a new dishwasher which does clean the dishes and the Maytag is sitting in my garage gathering dust.
I purchased a Maytag French door refrigerator (model MF12569) two years ago. The bottom drawer freezer does not work well. Apparently, the inner tubing of the freezer clogs and it creates huge puddles of water. My floor got damaged and I keep calling Maytag and all I get is their apologies. I purchased an extra warranty which will expire on the third year. I am really disappointed with their product. I see why there are so many complaints filed and what makes matter worse is that they dont seem to acknowledge the problem. Apologies do not cut it. They need to do something to reestablish customer satisfaction.
I purchased a Maytag Bravos XL Top Loading Washer and matching dryer in 2013. I had a repairman out to install a new screen on the dryer because the lint was spilling over into the surrounding area. The new screen has been catching most of the lint, but I still have to vacuum the surrounding area after a few loads. Also, I have to turn the dryer on two (2) cycles in order to dry most of the clothes, and the machine makes a lot of noise. Those are minor problems compared to the washer. It constantly tears holes in my towels and wash clothes. I NEVER put in a full load because the water level is so low, and it does not clean the clothes. It takes a long time to go through cycles and it is EXTREMELY noisy.I called Maytag and they said that they never heard of the problem of creating holes in towels and wash clothes, and wanted to charge me over $100 to have a repairman come out. They also said that the repairman might not find anything wrong. I feel that the washing machine is very hard on the clothes - like the salesman at Lowes said It’s like beating the clothes against a rock. The washer and dryer are JUNK, and I would not recommend these to anyone! I would trash them, but they were very expensive and we cannot afford to buy new at this time.
I purchased a Maytag Gemini gas range in July 2006. Rust has appeared on the bottom of both oven doors. I called Maytag customer service, realizing that my range was no longer covered by warranty. However, I feel the paint on a range, costing over $1,000, should last longer than 5 years. Customer service told me to call a repair technician. When I asked who would pay for this service call, they didnt even bother to respond to me. As I have read other reviews of dissatisfied Maytag Range owners, Im glad I didnt waste money calling a repair tech who would do nothing to help, but charge a $100 plus fee. The paint on a car, which is subjected to all kinds of weather, lasts much longer than 5 years. You would think the paint on an appliance inside a home should last much longer. This rust is becoming very unsightly. I will certainly not purchase a Maytag product again, as the company has proved they do not stand behind their product line.
I too had to replace the control panel on my Maytag dishwasher which I purchased in 2007. I was told by my repairman to contact Maytag to see if they would do anything for me. When I called Maytag, I asked them if there were any issues with the control panels as I had heard there have been multiple issues with them needing to be replaced. I was told they had no record of any complaints and offered to sell me an extended warranty for $269, but there was nothing else they could do for me. I ultimately had my repairman order the part and it was replaced. My repairman did say Maytag did upgrade the panel because of all the issues they were having with the panel. Hopefully, they have fixed the problem and it will not have to be replaced again. But if it does, I will not replace it again. I will look into a new dishwasher and definitely not a Maytag. Yes, I would be interested in joining a class action suit.
Please save your money and do not purchase a the Bravos XL MCT Washer and Dryer! I am sickened by the fact that I spent $1,800 on the biggest pieces of junk there ever was. Youd think a company like Maytag would be able to build a product that worked properly. We are getting ready for our FIFTH visit by a service repair company that will only plug in their computers and say nothing is wrong. Well here is what is wrong: Washer does not rinse all of the soap and I have many, MANY, pieces of dark clothing that are ruined because of the white streaks all over. I have done EVERYTHING the service guys have said to do; use less soap; use the deep water wash cycle, etc. etc. There are only two of us in the household so my average load size fills the EXTRA LARGE drum maybe half full so all their advice hasnt worked. It does not rinse the water out of a load of towels (remember there are only two us so not that many towels) and I have to run it through a rinse and spin cycle. Waste of time, energy, AND money. I washed a single coverlet and had to run it through a rinse and spin cycle twice to get the water out! If you use the bedding cycle, it runs for 90 minutes and still doesnt spin all the water out! The dryer is not better either. On average, it takes one hour and ten minutes to dry 3 bath towels, a couple of hand towels and a wash cloth. One of the service people that came out, checked our dryer vent and said everything was hooked up correctly. Talk about a waste of energy!! I would do anything to get rid of these pieces of junk but we spent so much money on them Im stuck until I win the lotto or something! I cannot stress enough that you will be wasting your money if you buy any washer and/or dryer product from Maytag! Believe me, I regret it every day!
It does not matter what mode you select, every single piece of clothing comes out a scrunched up wrinkled mess. I have to wash all clothing in bulky sheets mode because it is the only mode where the clothing actually gets submerged in the water. This washing machine is extremely loud and it is without a doubt, the worst purchase I have ever made. I have never written a review before, but this product is so horrible and frustrating. If I can persuade one person not to purchase one, I feel that I have done a good deed.
I purchase my Maytag Side by Side Refrigerator back in 2006 New. I purchase a Maytag based on the supposedly quality of their Products. And I have stove, and dishwasher as well. A week ago, after purchasing groceries, and made it home. The Refrigerator had gone out. I tried calling Maytag without success and broke down and called sears repair to come out. Well they made it today, and I was informed the Compressor had gone out, and would cost me $998.00 to repair. Of course I told him to get out of my home, because at that price I could purchase a new one. And you can bet it want be a Maytag ever again. I am so disappointed in their claims of being the best. Hype!!!
DO NOT BUY THIS MAYTAG REFRIGERATOR. Purchased 9-30-19. Delivered 10-4-19. 12-9-19 - Not Cooling, Called Whirlpool on hold for exactly 1 hour. 12-11-19 - Repair service here - ordered new Control Panel. 12-17-19 - New Control Panel Replaced. 1-6-20 - Freezer is not freezing. Control Panel going up and down and blinking constantly. Called Whirlpool - on hold for exactly 1 hour. They called service repair. 1-8-20 - Service Repair here and ordered 2 thermostats: 1 for freezer and 1 for refrigerator. 1-15-20 - Service Repair here to install 2 thermostats - At this time I purchased the extended warranty for $119.30 for 3 years.3-1-21 - Control Panel completely went out again. I called Whirlpool - on hold exactly 1 hour before they answer phone. I am so pissed. They call Service Repair. 3-3-21 - Service Repair here. They order new Control Panel. States these panels are continuously going out and they are having to replace them everywhere. 3-12-21 - I called Service Repair since we havent heard anything. ETA on control panel from Whirlpool is not scheduled until 3-19. I am really pissed by now.In the meantime I have been on hold with Whirlpool for 47 minutes. At exactly 1 hour being on hold, they answer my call. Im told I have to wait. There is nothing they can do. I told her we were buying ice every other day at $10.07 for 2 20# bags and they wont replace money. Told me to throw my items away and they would replace all the food for $250.00 one time during the 3 year contract period. The service is Customer service on their contract is terrible. Waiting for parts is even worse. This is a piece of crap appliance and we will never buy another Maytag.
I purchased this washer... the Maytag Bravos. It is the worst clothes washing experience. I only use one cycle as the other cycles do not provide enough water to wet the clothes. It is a large capacity top loader. DONT DO IT!
We purchased a Maytag Gas range MGR8674AB in November 2012. The contents of the drawer (oven mitts, trivets, hot pads) caught on fire. As we pulled out the drawer, it scorched the front of the range.
Purchased dryer less than 6 months ago and now have an issue with the powder coating bubbling up and flaking off on the dryer drum. Maytag says not covered under warranty unless found in less than 30 days. If I had know that I would not have purchased the dryer.
The microwave is 5 years 6 months since purchase model MMV4203DS. Fire started at rack clip left front rack, was cooking bacon. Called Maytag and according to them and manual on page 3 is only for 2-level cooking to avoid damage to microwave oven. DOES NOT SAY WILL CATCH FIRE OR THE RACK CAUSES SPARKS AND BACON SHOULD NOT BE COOKED IN A MAYTAG MICROWAVE. But according to Representatives of MAYTAG ** its my fault for not reading my manual. YES AND NOT HAVING THE SERIAL NUMBER THAT IS ON A PAPER TAG IN THE WHIP ZONE. The was gone from keeping it clean faded out. So I cannot be helped without the model and serial number.
We had been a Whirlpool only brand household for as long as I can remember. When our Whirlpool washer and dryer gave out on us 11 years ago, we had a friend swear by the quality of Maytag appliances and decided to try something new. We purchased a Maytag Atlantis washer and dryer set. We have had our Maytag Atlantis washer and dryer since 2003 and both appliances are still as dependable and hard working as the day we purchased them. We live in a house with well water and our water is treated to be soft water.We have 2 daughters and 4 grandchildren who have come and put our machines through some heavy duty challenges when their non-Maytag brand washers and dryers have failed them. We are still very satisfied with our Maytag purchase some 11 years later, and so are our daughters and grandchildren!
I have had this range (Maytag MER8775AS electric range) for 36 days. The hot surface indicator light doesnt come on (bulb is fine) and the heat elements turn on and off on their own when I am cooking. 36 days! This thing is junk! I am going to see if I can return it, even though it is outside the 30-day window.
The Maytag Neptune TL washing machine has always been extremely loud! It smells awful and now our clothes too! I have found mold in the washer and cannot get it all out even with bleach. My children are extremely allergic to mold and they have had problems because of this. I am very disappointed in this washer and find it sad that no kind of action has taken place to help people who have bought them.
I bought the dryer (Maytag Gas Bravo Dryer) from Home depot in December of 2010. The thermostat went out in July of 2011 and has replaced the same part 5 times up until August of 2011. Then they put a new burner with a thermostat and it lasted till June 1 of 2012. Now the warranty is out, they want me to repair this piece of **. I will never buy a Maytag product again.
Five years ago made a major investment on new techno with this washer/dryer. This is an updated review. Since the beginning the washer causes awful water hammer. Tried using arrestors, they dont work. Clothes are stretched out. You need to bundle each piece of laundry! The wash takes forever. Top loader has lid lock, very inconvenient - Dryer is OK but needs extra drying time. Would not buy this washer...
Purchased 4 Maytag kitchen appliances - stove, double oven, fridge, dishwasher - was told that they were all made in the USA. WRONG. The microwave comes from China - not sure why Maytag is not being honest. Not happy with my purchases - even though we spent $4000 to buy American. Warranty service is awful - even extended warranty is a joke. Would never purchase Maytag again.
When my house burned in 1995 I purchased all Maytag appliances when we rebuilt because I had good performance from them up to then. My washer and dryer even made it through the fire and are still going now 14 years after the fire. They are 34 years old. The other appliances I purchased were a chest freezer, dishwasher, stove, and, a refrigerator totaling around $2,000, a pretty sum in 95. I have nothing but good to say about the freezer and the dishwasher, however, the refrigerator and stove stick me in the side every time I look at them. I purchased a smaller refrigerator than I had planned because I was PROMISED that the refrigerator was designed to hold the milk in the door. The first thing that happened when I opened my brand new refrigerator was the shelf holder broke and the milk fell to the floor making an awful mess. They ordered the shelf holder assuring me it was a fluke and sent me on my unhappy way. After I got the part I installed it and crack-smash-pow-swoosh! It happened again! I called the store I purchased it from and they said they ordered extras so to come in and get them, that I had probably installed it wrong. Went like this and I finally told him like I told him at first I do no want this refrigerator! You said and the pamphlet says it is capable of holding a gallon of milk in the door. It does not. It cant even hold catsup bottles without breaking. Thats when he told me that yes, they were having an issue with this refrigerators door shelves. He then gave me the rest of the shelf ends he had and said after that they were gone, they had discontinued them. Also said I was past the days to trade my refrigerator. I told him that was because he kept stalling me, ordering parts. LEMONS AND LIES. Now the refrigerator sits in my laundry room, freezes food in either section on its own whim, and the shelves are held on with DUCT TAPE. I have multiple correspondence with the company but gave up as I was seriously hurt in a vehicle accident and had to put my energies to surgeries and healing. And dont get me started about the stove. I will not be buying Maytag anymore.
We purchased our Maytag through Sears. We wanted a very basic machine, and thats what we found at Sears, yay! Fast forward eight years and it suddenly quit agitating. We tried fixing it ourselves by replacing a plastic gear part, which, later on our appliance technician said was totally logical, but it still wouldnt work. We got our appliance repairman out here and he took it into the shop and fixed the problem, which turned out to be part of the motor or something like that. The thing that bothers me the most is that he asked if we had bought a refurbished washer, but we hadnt, it was brand new. He gave us a part that was swapped out that wasnt made for the machine and also said the safety guard for the cord was missing. This keeps it from pulling out of the machine in case it gets jerked. I feel deceived and just wanted to vent because there really isnt anything I can do about it now. Buyer beware, yes, but I know we have to be our own technician sleuths to be sure were getting what we paid for?
On 9/8/09, I purchased a Maytag ceramic glass top range, model MER7662WBO. The right front dual burner has what look like worms in the burner. The other burners are clear. Maytag has replaced the top three times and the burner once. The top has gone bad again and they are calling this a cosmetic now and will not replace the top. I think there is a problem with the tops. I have purchased my last Maytag product. I buy for looks also.
I bought 4 appliances - stove, refrigerator, dishwasher and microwave. Just after 1 year, our dishwasher stopped working. Serviceman said it was the motherboard. I had to talk with a supervisor in customer service to get it covered and found that it was only a switch that was bad. Next, our ice maker overflowed with water, causing damage to our new hardwood floor. Again, I had to talk with a supervisor to get this covered and I did not file a claim for the floor. Then, our stove shut down. Repairman found that a wire was shoved into the top box, causing them to be exposed and shorting out the system. Now 2 years and 4 months, our microwave is not heating and I have to call for service. This was a brand-new kitchen that was remodeled and all appliances were new.I am very disgusted with Maytag products and their attitude of We are sorry, but there is nothing we can do as the warranty has expired. It used to be 3-year warranties for Maytag products until they were bought out. Never will I buy their products again. Have been married 40 years, and our other appliances for 38 years never failed and to find that these products are made in the USA.
My Maytag refrigerator is less than 5 years old; the compressor went out (only warrantied for 1 year, 5 years used to be the minimum). I contacted the company who now owns Maytag, I believe Whirlpool. They told me they can fix it, no matter what the problem is, for $380.00. It turns out they sold me an extended warranty, but that was never explained in the conversation. Prior to contacting them, I had Sears out to fix it; they are the ones that told me it was the compressor. 1 week after buying the extended warranty, the repair company came out to fix it and found out the refrigerator was unplugged and informed me it needed to be plugged in for 24 hours in order for him to determine what was wrong with it. I scheduled an appointment 1 week later. When they came back, they said it was the compressor, and they needed to order the parts. 1 week later, they came back, and the compressor they came with did not work. 3 weeks now, no refrigerator. They said they would put a rush on the order, haha. Now, I have to wait another 8 days for them to come out to repair. 4 weeks without a refrigerator? I think there is some type of implied warranty when you purchase large appliances; these companies are getting away with murder. Are refrigerators now disposable commodities? Cheaper to buy new ones than repair the new ones? What will happen to our landfills?
Bought new Maytag French Door with cooling drawer refrigerator in July, & have had nothing but problems with both product & customer service since. Have already had 2 service calls for the SAME problem. The in-door ice maker/dispenser is a horrendous mess. Place a container below the opening to get ice cubes & ice is sprayed in chunks all over the floor & around the kitchen. To get ice, you have to put the container in direct contact with the opening, & then place a towel over the entire in-door unit to keep ice chunks from spraying all over the floor. The unit has a small flap-door in the ice maker, which must open & close automatically when getting ice, but the flap failed to close, so the ice in the ice maker was melting & the water running into the refrigerator unit & onto the floor. Called warranty repair & they came out & said they fixed the door-flap, but they did not. Ice was still melting & the freezer unit would not even keep ice cream & pastry items frozen solid. Called repair a 2nd time during the first 4 months of ownership, & they came out & replaced the motor to the small door-flap in the in-door ice/water unit. When asked why the freezer would not keep ice cream & pastry items frozen solid, the repairman stated (quote): Freezers dont keep ice cream frozen solid because it has so much sugar in it, its like alcohol. Had no excuse about the pastry issue however. We replaced a 12-year-old Jenn-Air with this piece of junk, but at least the Jenn-Air kept ice & ice cream frozen solid, & the ice maker did not leak & spray ice around the kitchen. Jenn-Air must know something about freezing sugary ice cream, that Maytag/Whirlpool do not understand. Then today we got a notice that Whirlpool had denied payment for the 1st repair visit, even though the unit was only 2 months old then. As such, we expect them to deny payment for this 2nd visit, even though the unit is now only 4 months old. Bad product & sloppy customer service, from a company with ZERO consumer support.
The dishwasher is very stylish and looks great in our kitchen. I do wish there was a small knife drawer in top. It cleans very well and is super quiet. I would highly recommend this dishwasher, good value.
I am very happy with my washer. It is easy to use and does an outstanding cleaning job. I have had it for almost 7 years and have not had any problems with it. It has many different settings so it can handle virtually any cleaning job. I am particularly happy with the spin speed which is adjustable but the high speed spin really wrings the water out so the dryer which incidentally is also a Maytag drys in a fairly short time. The washer is a front loader and doesn’t use much water.
Bravos washer is 4 years old. Started making an extreme amount of noise during the spin cycle. Had a repairman look at and showed me the bearings and area under the tub. $400 plus in damage due to bad bearings, rust to bottom of tub and surrounding area. Four years for a high-end washer is pretty bad. Needless to say, I will buy a new unit and would NEVER recommend a Maytag Bravos appliance.
Machine is very loud. Clothes do not feel completely clean when wash cycle has finished. I have a sense that not all soap has been removed. Dark clothes have streaks of white residue. Must turn clothes inside out before washing. Very disappointed.
I had a 30 year old Kenmore large capacity washer that finally gave out. I began a lot of research on who makes the best washing machine now. I used Consumer Reports, appliance websites with reviews and finally decided on the Cabrio. Let me say, I had no idea that I would be able to add extra clothes to the wash load and come out with clean clothes every time. I am amazed at how they are practically dry when the cycle is complete. I do have to run a cleaner through my machine after so many washes, but it is so much more efficient than my old Kenmore was. I cannot complain about it though. It lasted 30 years and that is unheard of now.
We purchased a refrigerator in December 2013. It quit working less than 8 months later. The company contracted to repair it made us wait 4 days for service; they did not repair the unit. We are now expected to wait another 4 days for them to return. STAY AWAY from Maytag!!!
I bought a new smart washer and dryer from Maytag in mid-2019. Beginning in the first few weeks the machine did not perform as expected--cut off in middle of cycle, door failed to unlock at end of a cycle, constant error messages that made no sense (power failure when power didnt fail, codes that arent defined in the owners manual). To make a long story short, the company that does their warranty repair, which has worked on the machine approximately 8 times, tells me there is nothing else they can do, the machine is a lemon. But their customer service department refuses to replace it. They say it must be repaired, yet again. But the parts are out of stock (which should be a pretty good indication that theres a problem with product quality). So I am to wait. How long? They dont know. Call again tomorrow.Do NOT buy a Maytag appliance. Customer service does not stand behind their products and the products are no longer up to the quality I had previously expected from Maytag. Additionally, telephone wait times on the customer experience line can exceed an hour and are customarily over 30 minutes. Never had an experience like this with any other major appliance customer service department.
Besides the fact that it barely agitates or turns over the clothes even on deep fill (which we need every time otherwise a whole HE cycle goes and the top clothes remain DRY), the oh-so-fancy power button stopped working at less than 2 yo! And guess what, because it is not a button or knob, but control panel sensor button you hover over to turn on, the fix is to replace the $400 little control panel box. On a $600 terrible washing machine! We trashed it and bought something else without a faulty button system. Very unhappy. Do not buy this.
The dishwasher stopped working. The lights on left side of control panel arent working; so, machine wont start. Then machine was purchased in January 2010 for $525 and not including installation. Kim says it will cost $129 for their repairman to come look at it. I wished I had read the list of complaints on your site first.
Maytag Bravos Quiet Series 300 - My machine is 3 yrs old and started making a very loud noise on the spin cycle. My last Maytag lasted 18 yrs and all my appliances have always been Maytag. I believe it now when Im told that Maytag does not make good quality washers anymore.
Due to our previous washer breaking down, we had to purchase a new washer. We have always been loyal to Maytag since we were always pleased and satisfied with the performance. However, this new washer does not deliver in performance, cleanliness, energy savings when cycles take much longer and you end up maybe not using as much water, but our electric bill has gone up considerably. I have nothing good to report about this washer. We purchased it back in April of 2013, and Ive given it the benefit of the doubt by experimenting with all the different wash cycles. I am just not happy with it. I so want to trade it in for a front loader and give Maytag one more chance.
I purchased a Maytag dishwasher in Jan 2012 at Home Depot. It ran fine for 1 and 1/2 years and was only used 2-3 times per week. I returned from vacation and now needs a new control board at a cost of $300. I felt Maytag was a reputable company and am very disappointed. I am a senior and on fixed income and now sorry I chose a Maytag. I will get it fixed this time but that is the last money I will invest in Maytag appliances and repairs. I worry that the washer and dryer will go next as they are also Maytag and are just over 1 yr old.
My washer is about one-year-old. Several months ago I noticed a brand new shirt was damaged after laundering. I thought it was inferior material. A couple of months later I saw a similar situation with another garment and started being more careful with the laundry settings using delicate, short, light washes, etc. The problem has happened a THIRD time to another garment. It appears this washer has a hunger for delicate jersey type fabrics. I started reading online and found out at it is indeed the action of the agitator and I need help rectifying the situation.
Maytag MHW3505FW Washer and dryer were purchased 13 months ago. I purchased and spent $2,000 because the Lowes salesperson and the stickers on the machine said they had a 10 year GUARANTEE AND commercial quality/technology. Exactly 2 weeks after 12 months the washer started flashing erratically when I was able to turn it on. Wouldnt react to any of the touch controls and stopped working. Called Lowes who told me because I hadnt bought an extended warranty they would do nothing. When I told them I was told a 10 year warranty was in place they said they only cover a year. I was told to call Maytag. Maytag said the 10 year warranty only covers the steel drum and motor! Nothing else is covered after one year. I was offered an extended warranty for $600. Not something I will be doing. I will replace with non-computer washer and dryer and will NEVER BUY MAYTAG again. They should be sued for false advertising.
I purchased a Maytag range with self-clean oven. Manual says to put 2 cups of water to self-clean and no cleaning is done. I called Maytag and they said it is environmentally friendly and the rest of baking stains I have to scrub myself. This is totally unacceptable. I also cannot clean with easy off, it will damage the inside of the oven according to Maytag customer service. I do a lot of baking. What am I supposed to do now, live and cook with a dirty oven! Ugh!
So wife and I purchased a Maytag dishwasher in late 2012. A year and a month later it turns into Hal 9000 from 2001 Space Odyssey. I press normal, it shows light rinse. I press heated dry, it tries turning off the life support and blowing me out the air lock. Finally, in March it dies. No power, no nothing. $500+ for an appliance that lasts 2 years. So for the past few months, while we wavered over buying a new brand or spending $250+ on a repair, we were washing dishes by hand. It was as bad as my grandma used to say it was. Then, by chance I ran across a web blog talking about this being a common problem, and there are hundreds of complaints, and its a problem with a $4.00 part on the control panel that can be fixed with a Q-tip, rubbing alcohol, and silicone... Im not a handyman by any stretch of the imagination, but even this I could do. Unplug or switch off the breaker. After unscrewing all the screws, (not your standard or Phillips head either) unplug the control panel from the control box and remove the control panel. On the back, youll notice a flat cable (pictured below) that will have dark marks on the opposite side of the part sticker. Gently clean this with a Q-tip and rubbing alcohol. I then covered the back (side without sticker) with silicone, (you can get at hardware store or Target) let dry, and put everything back together again and now its working better than new. Im regarded as a master handyman in my house, and I didnt even have to hear the dishwasher sing Daisy Bell as I disconnected it. With such a simple fix, Im amazed Maytag didnt just own up to it and get it addressed. The millions it will end up costing them in the long run, by this frustrating experience shared by us all will have them thinking twice in the future (hopefully). It is a shame they seem to be adopting the business model of American auto manufacturers of the late 80s. Ill update this in a year and a month to let you know how the fix worked, and you owe me a beer for saving you $150 - $600 for a repair or replacement. One word... VICTORIOUS!!
I have had it (Model MDB6000AWB) for a few years now. It had to have the door replaced per recall. This dishwasher does not wash dishes well at all; need to rewash many items after going through normal wash cycle. Also, all spokes are burning and falling off, along with pans getting burn marks. I am not sure how safe this is anymore. I am going to purchase another dishwasher, but not a Maytag!
Our washing machine is 3 years old. About a year ago we started to see hairline cracks on the plastic lid in the bottom corners by the hinges. These have now become huge and pieces of plastic are breaking off every time we do a load of laundry. Maytag (under the Whirlpool brand) will not replace the lid for us. We paid $130 for a tech to come out and confirm what we already knew - that we need a new lid. And now the parts and labor will cost over $550. We have called customer service several times and spoken to a supervisor and the best they can offer us is to pay for the part which still leaves us to pay over $400 out of pocket to repair a $600 washing machine. This seems to be a common problem and is all over Google, yet Maytag is not willing to help their customers.
Maytag washer has increased my water bill; it was supposed to be energy efficient! Also, the washer will not wash a blanket. Sensors will move a large item to one side causing an uneven load which then causes numerous extra fills until stopped manually. I was told to add more items! A blanket barely fits in the tub. I had to invest in lint rollers since the rinse cycle is inefficient. This washing machine is useless. I should have stuck with Kenmore.
I have had a Maytag smoothtop stove for over 20 years. The only drawback has been when someone left an empty pan on a hot burner. Some of the pan melted to the top which could not be removed. I have to get special pans to conduct the heat, too. Overall, I love it. It has a self-cleaning oven, too, which is a bonus.
We purchased washer at Sears 6 years ago. Have had same issues for 5 or more years. Sears has been out to check it 6 to 7 times! They clean it out, tell me to use (expensive) Affresh tablets monthly, problem solved but it never is! When we run our washer and walk in laundry room it smells like a sewer. If we open lid its even worse. I use Norwex all naturally, biodegradable laundry detergent. There is nothing Ive done to create this smell. Its a manufactured problem that probably relates to ALL the other issues with this crappie washer that Maytag will do nothing about. I called Sears for 7th or 8th time, said they could send someone out AGAIN, I said thats a waste of my time and yours. They told me to call Maytag. They wont do anything (warranty is up). Of course there are NO ISSUES OR RECALLS on this washer and obviously there should be with not ONE good review! Im angry. You all should be too. We paid good $ for a product that used to have a good name and they are screwing us. I think we should ban together with a class action lawsuit. Please give me your thoughts. They know something isnt right and they shouldnt get away with this.
We purchased this Maytag about ten years ago. We had an old brown one that had to be 25 yrs old and still going. This piece of junk has had two compressors; the ice machine hasnt worked in a year, and now it just went out again (third time weve lost hundreds in food)!!!! About the same time we bought a Woods freezer on the cheap, this freezer sits in the laundry room crap piled on it and around it and never have had a problem. Maytag = $2500.00 boat anchor.
Maytag Bravos Quite Series 300 - We purchased this washer from Lowes on 9-20-11. Weve had trouble with the spin cycle on this machine since we purchased and in December 2014 the washer stopped working and showed the symbol F:51-no part, to be found waited a month for the part; repair fixed and the machine stopped working in FEBRUARY AGAIN same part-still not fixed. Ive always purchased a Maytag but the new washer Im in the market for will not be a Maytag.
Spent a lot of money on a Samsung washer. Will never buy that brand again. Too much money for only working for 2 years. And left clothes dirty. Had to wash clothes twice. My Maytag washer was bought with a deep water wash cycle. Totally love it. Also not a front loader.
July 2011, I bought a top loader Maytag washer from Best Buy. In October, after I had the washer just a little over 3 months, it quit working. Dead. I called Best Buy that said they only stand behind a product for 3 months and since mine was about 3 months and 2 weeks old, I had to contact Maytag to fix it. When I contacted Maytag, it took them 3 long, angry, upsetting phone calls before they finally made an appointment for someone to come look at it the next week. I was without a washer for 9 days and when the man came, he said it was too new for parts. He would order a new latch (apparently, he thought it was not latched and so would not run), but it would take a while to get it in. Hed call me. 3 weeks later it and he showed up. He said apparently, the latches were bad because the new one didnt work either. He would order one more and if it didnt work, he would have to order a new back panel and it could take a few months, instead of weeks, for it to come in. The second new latch finally came in and the washer still did not work! However, he reprogrammed its computer to accept the new part and it finally worked. By now, it was the end of January 2012! My new washer I had paid for in 3 payments had been broken down longer than it had run! Best Buy said basically, you buy it, its your problem. Maytag said basically the same thing. They were hateful and it took over 10 phone calls to get anything done! I was not reimbursed for any laundromat usage, gas or phone minutes, of course! I was treated like I was expecting something that I had no right to have, a working product. Once I bought the product, it was my problem and not theirs. The end. I will never buy another Maytag product!
Very disappointed with my 2014 purchase of model MDB8959SBS3 dishwasher. In fact it is no longer in service. We used the dishwasher approximately twice a day. The wheels on the pull out racks starting falling apart in the first 6 months. Then the soap dispenser failed. It would not shut. We replaced both the wheels and the dispenser only to find ourselves with the exact same problems in a matter of months. My hubby got really good at fixing both of these items. The final straw was earlier this year as when we turned it on the motor/water pump started making a screeching sound. Never had to replace an appliance that was only four years old in my lifetime. Just very disappointed with the quality of Maytags dishwasher.
I have had this refrigerator only 6 weeks. The freezer works but the refrigerator does not cool properly. I went back to Home Depot - Baltimore MD and told them I have lost 3-1 gallons of milk for it spoiled. I am right now putting a 4th gallon in and out of the freezer trying to keep it. A serviceman was to my house the other day and stated this brand new Maytag refrigerator only had in my home 6 weeks needs a new board and a flapper that opens up in freezer that sends cold air to refrigerator. Parts are on order. Home Depot would not trade a Maytag refrigerator that worked well and take this lemon back. I am stuck with a lemon I only bought 6 weeks ago.
We purchased a Maytag Dishwasher in 2011. In 2014 I got no response from the control panel when trying to start the machine. Service came out and had to replace the control panel. The cost for that repair was $269.00. It has now just stopped working again. Same issue. After seeing all the posts, I realize that this is a prevalent issue and in some cases a safety concern. If Maytag knows about this issue with their control panels why have they not recalled or corrected these problems! Needless to say, I will never trust this company again!!! Model number MDB7749AWM2.
Oven door glass shatters after 6 years of having this oven and the company refuses to cover it. According to them it is not a safety concern. It is actually designed to shatter this way. Wow, thats comforting. Should be 0 stars not 1 star.
I have had to put two 50 lbs sacks of feed on top of my Maytag Neptune Washer to keep it from walking in my washroom. Looks like I am not the only one with this problem.
I bought my Maytag Neptune washer and dryer in 08 or 09, and it has smelled like mold and mildew for years but I still have to use it because I cant afford to get a new one. I cant get the smell out. Also, I have to take the pump apart at least once a year due to the fact that sometimes, no matter how you check your pockets, change still gets left behind and they dont make a screen or filter that will keep the change out of the pump. It is not hard to do, but the first year I had it, it were in the service center as much as it was home. I was glad when someone told me what was happening because I fix it myself in like 15 minutes and move on. But it should come with a self service manual showing how to do this procedure to save people money.
Sears washing machine model # mvwx500xwo - This machine is the worst. My mother who is 87 years old smells like mold every day due to the smell that comes from this machine. Im not sure whats going on but the plumber told us there is something very wrong with this machine. Its not the hot or cold water that smells, its the machine. I am now concerned about my mothers health. Please advise if you will allow us to purchase another machine with some kind of a credit due to the serious issue this machine has.
I have a self cleaning Maytag electric stove. I discovered the self cleaning starts after so many times of using the oven. But the stove didnt give me warning of this when I put my Thanksgiving turkey in the oven. Halfway through cooking, the oven door locked and went into cleaning mode which scorched my turkey and could have possibly caused a house fire. Also, my top burners have a mind of their own, while cooking they turn up on their own. This stove is very dangerous.
Oven failed after 2.5 years of normal use (1-2x / week). Apparently a relay failed (and burned out bake element). Contacted service & parts dept and learned that repair would cost $100 for service visit and $413 to replace the control board. Only the $80 bake element is covered by the limited warranty. Wonderful oven if your hobby is appliance repair. After 2.5 years, it now functions better as a toilet than an oven.
I purchased the Maytag MDB7749SBM dishwasher just over 2 years ago. After owning for 1.5 years, the control board malfunctioned. After discussions with Maytag customer service that began in late December 2014, it was finally repaired in February 2015, with the control board being completely replaced. Within just a few months the dishwasher again fails. The first time, it would not stop running. This time, it will not run at all. I called customer service today (August 1, 2015) and they expect me to pay for the repair.It is easy to Google and find multiple review sites that indicate hundreds of consumers have similar problems, but Maytag will not acknowledge any issue, as the customer service rep indicated today (she said her information showed no recalls). Within two years I am now faced with paying $600+ for a dishwasher for a second time. This is terrible customer service on Maytags part. They have lost my business and I am warning consumers on every platform I have.
Every appliance in my kitchen is Maytag. I went with Maytag because its made in America and now Im annoyed. The microwave died after about 5 years and since I had a spare, I have yet to repair it. I am just now removing the panel to see whats going on in the inside so I can replace whatever broken part is broken. The double oven I have Ive had to repair twice. Once I had to replace a capacitor on the board because it blew. It cost me zero to replace it as I have an old home theater system I part out. The next item was the control pad itself which I tried to repair but had to replace for $200. The dishwasher died after 6 years of use and after replacing the control pad (couldnt be repaired), it still didnt work. And I got a replacement from my wifes dad who was moving and had to get rid of his. Ultimate timing. I purchased a Maytag refrigerator instead of a Samsung like an idiot (which I suppose I am at this point). The fridge leaks water because the drain plug is jammed and it will take a lot of work to get back there to unjam it. I think Maytag wants to sell you expensive parts that are doomed to break after a couple years of normal use. They want to send repair guys out to your house to charge you to fix their junk. I cant wait to move and buy all Samsung products and do away with this Maytag relationship once and for all.
I will never buy another Maytag product, and moreover, will tell everyone I possibly can, not to do so either. Like many others, I have a two-year-old dishwasher that needs a control board already, and from what Ive read this wont be the first time. It would cost $150 for the part, plus the service calls make it around a $350 experience. The only choice is to pull the machine out, or buy a 5-year warranty for another $318.56. Grand total for your marvelous high quality Maytag that lasts only 7 years? Around $1,000. I am so sad, the company used to symbolize quality but now when I see the logo, I think of landfills.
I was pleasantly surprised that this basic model would work so great! It really gets the dishes clean. It came with the house so I did not choose it and probably would not have bought it if I had to shop for it.
Purchase of what we thought was high quality Maytag dishwasher. Paid $600 and $250 to get it installed, which was really just to take out the old dishwasher we wish now we had kept, and plug in the new one. After 2 years, repairs needed to replace the control panel and key pad must be replaced, cost $340 plus labor. We will never buy Maytag again. Called their hotline, 800-877-6777. They cannot offer any help. Called the co. we bought it from, a Maytag dealer, Haleys Maytag of Antigonish, Nova Scotia. They too offered nothing except to sell us parts... control panel and key pad. Called lawyer who has class action suit now against Maytag, Eppsteiner & Florica. They are not representing customers who live in Canada, only U.S.My recommendation to Maytag dealer who only sells Maytags, Haleys Maytag of Antigonish, Nova Scotia, find another company to represent. Maytag is a real loser. Never again purchase a Maytag, and I told 10 people who will tell 10 people... who will tell 10 people. Our model number... same as all of yours... the loser MDB6709AWW1. Dont waste your money buying this overpriced dishwasher that will then require you to spend more money every 2 years on a Control panel and Key pad that are defective from the factory.
Purchased Maytag Dishwasher MDB8959SFH4 as part of a kitchen renovation with hardwood floors. Realized that the dishwasher was leaking intermittently. Appeared that the door wouldnt latch properly. Called Whirlpool (parent company). Technician came out to assess the situation - couldnt recreate the problem so suggested replacing door seal. I try to explain to him that in my opinion it wasnt the door seal but a failure to latch because the top rack was not retracting completely on an intermittent basis. He also suggesting replacing the latch. Repair was carried out and same issue arose three days later. I systematically removed one dish at a time and then tried closing the door - after removing about the 6th item the door closed. Called the repair company today and they told me he had just received a recall from Whirlpool - apparently an issue with the tracks not allowing the rack to retract properly - what I have been saying all along. I called Whirlpool but they insisted the notice was sent out some time ago. I called Home Depot where I bought the appliance and they confirmed that they were not aware of this issue. I suggested they should not be selling this dishwasher until Whirlpool remedy the manufacturing defect. I will follow up with Whirlpool to let him know I have spoken with Home Depot and they were not aware of the issue.
Maytag XL Washer - My new machine is awful as well. Black clothes are smeared with I dont know what... looks like dirt. The wrinkle cycle doesnt work and the bedding cycle forget. Wish I read reviews... silly me.
I hoped the Maytag Maxima would compare to my old Maytag Neptune and it didnt even come close. Very disappointed. Doesnt fill with enough water to even WET the towels and doesnt rinse any of the soap out of the clothes. Been using it since 12/2015. Hate the Maxima. I looked for the brand (Maytag Neptune) which I couldnt find. Settled on the Maytag Maxima which is a complete bust. The Maxima doesnt fill with enough water so Ive had to add water to both the wash and rinse cycles. It has also become very noisy. The repairman has already stated that there is nothing he can do about the lack of water since the amount of water is set in the factory and cannot be changed. The Maytag Maxima is a complete bust for me! Its a front-loader that has me adding water (at least 2 gallons) to every load no matter how small. Wish Id bought a GE top-loader that Ive seen advertised.
I just bought my first home and after well over 20 years of apartment living and not having my own washer & dryer I was so excited to finally be able to buy one! I decided on the Maytag/Bravos and even spent the extra $100 for the glass top. The high efficiency machine was delivered on August 8, 2016. My kids are grown so its just me; I do one load a week give or take. A week or so ago, I noticed the washer was taking an inordinate amount of time to go from sensing to washing and even longer to get into the washing cycle. This past weekend, it didnt work at all. Just sat for hours with the sensing and washing lights on, without actually washing the clothes. The machine was packed loosely with the correct amount of High Efficiency Detergent in the proper place. I called the #Sears store I purchased the appliance from (Braintree Ma.) and they said there was nothing they could do as it was past 30 days, gave me their customer solutions number which is basically a call center with people who I could barely hear and/or understand. They in turn gave me more phone numbers which seemed to me to be in the same call center. I want to return the 4 month old washing machine that doesnt work and I want my money back. Ive filed a report with the Massachusetts Attorney General Consumer Affairs Department. I will NEVER AGAIN shop at #Sears and I will NEVER AGAIN purchase a #Maytag appliance. I am beyond disappointed in #Sears and #Maytag, both names that used to mean quality and customer service. And if theres a class action lawsuit to be filed, please count me in.
I cook a lot so we wanted to purchase a double oven. We purchased this double oven about 10 months ago. Every day I complain about this range. It cooks very uneven. Called Maytag and they sent out a repairman who said I needed to preheat the oven for 25 minutes before putting my food inside. Dont pay any attention to the beep, because when it says it has preheated but it really hasnt. To think you pay that kind of money for such a piece of JUNK!! Also, I have owned 2 other glass top stoves (the last one I owned for 23 years) and never had a scratch on the surface. Theres already a big scratch on this new one. Glass top on this one is such poor quality. Would not recommend to my worst enemy.
Purchased Maytag dishwasher model # MDB4709PAB3 8/2012 @ Lowes in NY with extended warranty. After a while, noticed wood floor warping in front of appliance. Called repair and after several tries, they couldnt repair leak under door. After many complaints to Lowes and Maytag, was finally issued a new dishwasher 8/2013 same model #. Person that hooked it up couldnt wait around to see if all was okay. Ran dishwasher after he left and as usual for this model it leaks worse than before. Called Maytag complaint dept and they said they would issue me another dishwasher of my choice and same price through Lowes. But they never spoke to Lowes and Maytag will not call me back. I would think there must be a leak problem with this model. Do not buy. It is not worth the trouble!
Faulty Maytag MDB8969 Dishwasher - BEWARE! Whirlpool, Jenn-Air, Amana, Maytag, KitchenAid... Are all brands that fall under Whirlpool. According to Better Business Bureau statistics there is less than 1 chance in 10 that you will get the Whirlpool product you are expecting! We purchased a new Maytag dishwasher at the end of 2016. Within a couple of weeks the dishwasher began failing: discharge pumps, heating elements, soap dispensers, door leaks, faulty racks, rinsing problems... Since purchasing the machine we have had to make 7 different service calls, all under warranty. The warranty service providers have been good but the machine has been a catastrophe, having been out of commission for several of the 18 months since being installed, and causing serious water damage to our kitchen floor (based on several other negative reviews this leaking is not an uncommon occurrence).A few months into owning the machine, after our 3rd service call, we contacted Whirlpool, Customer Service and asked for the machine to be replaced. They refused to replace the machine but extended our warranty free of charge- better than nothing but not a cure to the problem and the only remedial action that Whirlpool was willing to offer. We didnt understand at that point that the problem of faulty and defective Whirlpool products was probably so huge that Whirlpool could not afford to provide a reasonable solution to their customers; leaving many, as witnessed on various product review sites, to bear the extreme frustration and associated expenses borne from the incurred failures. Unfortunately, here we are once again, requesting our 7th service call in less than 18 months, and asking once again for a replacement.The Whirlpool response this time (CSR was not allowed to let us speak to her Supervisor in spite of trying to negotiate that for several minutes) was that they would not replace the defective machine but would sell us a new $850 machine for $250 and would dispose of the faulty machine for an additional $25. Whirlpool would not however pay for the uninstall of the faulty unit nor the install of the new unit (about $350) which would have to come out of our pocket. We won’t be spending the additional $600 to fix this problem as proposed by Whirlpool; we won’t be installing another Maytag product in our home. We were advised that we could fill out a form if we wanted, to try and claim for the damages which the dishwasher caused to our kitchen floor. The form was never emailed as agreed and now we are just really tired of the whole experience so will simply put this all behind us.Our Whirlpool experience has been extremely stressful and quite expensive. It is clear to us that if an appliance which is averaging a serious failure every 3 months since the first day of installation, does not in the opinion of Whirlpool warrant a full and prompt replacement, or even the direct telephone attention of a Customer Service Supervisor, that the Whirlpool quality standard must be so low, the failure frequencies so high, that the number of similar failures prohibits any commercial viability to manage the problems in a reputable manner. Whirlpool clearly has some very large problems. It would not have been easy to destroy the once highly respected Maytag name. Such degradation could only take place as a result of continuous and ongoing Whirlpool quality degradation. We will no longer be their ‘crash test dummies’ but I do hope for the sake of Whirlpool (apparently North American made) that they take ownership of their poor quality condition, realign and spend the next few years becoming the company that we all once knew and respected.
All I ever heard was Maytag is the best so I purchased the washer/dryer over a year ago and have had nothing but trouble from the get go. It takes an hour and a half to two hours for a wash (if youre lucky). Normally, I almost always have to stop and restart it and move clothes around, babysit it. I cant wash but four or five garments at a time. Its a piece of junk and I tell everyone I talk to, never buy Maytag, ever.
I asked a simple question online to see the location of the lint trap on my washer, I had read my manual and could find nothing about the lint trap, and to get a simple answer as to location, they wanted to be paid $30.00, I dont want them to come and show me just a simple answer as to where I could find it. It should be in the owners manual but it isnt
I bought a Maytag Dishwasher. The control panel has been replaced 7 times! About the protection plan that I renewed every year, the representative said that in order to replace a lemon, it had to break down 3 times in one protection plan year/12 months.
I own a MAYTAG BRAVOS XL* TOP-LOADING HIGH EFFICIENCY LOW-WATER WASHER. On 9/1/15, after reporting a problem, a service person arrived to assess the problem. His diagnosis led to a second visit on 9/8. On the second visit he replaced multiple parts, assuring us that the problem was fixed. When this proved to be false, we called for a third visit; this time a different person arrived. After disassembling the washer he found a large hole and another cracked area in the inner plastic portion of the tub. We made a fourth appointment for repairs, receiving assurances that it would be repaired at that time. I received an e-mail today (9/16/15) informing me that an additional 7 days would be required to arrange for delivery the required part. In the interim, my wife and I are forced to use a local coin operated laundry about every three days, totaling 7 visits at approximately $25 and 3 hours per visit before the next scheduled appointment. The compensation offered, 9 months extension of the existing warranty is woefully inadequate. I want the appliance replaced, as history has taught me that you are obviously unwilling or incapable of repairing it correctly in a timely manner. Additionally, I want the initial warranty that accompanies a new product extended to a full 3 years. We have paid out over $150 and wasted 18 to 21 hours of our time unnecessarily. I expect compensation for the funds spent as a direct result of the bungling, incompetence of your service staff. My questions are these: 1. Was the part defective prior to installation? 2. If so, why did the representative not notice it and refrain from installing a broken part? 3. Why was there no mention of the damage on the first visit? 4. If not, how did the damage occur? Did the service man damage it and fail to report it? 5. What caused the delay in obtaining the part? I have other questions, but will no longer spend any more time on this debacle. I cannot honestly say which is worse, their quality or their pathetic version of customer service.
Within the first month of purchasing my front loading Maytag Neptune washer (MAH6700AWW) at Home Depot, the soap dispenser fell off. The machine not only leaked, requiring stack of towels to be placed on the floor to keep the room from flooding, but often produced foul-smelling clothes, despite cleaning the machine. On top of that, the delicate cycle stopped working and then last month, the entire control board went! It is past its warranty period, and I cannot afford a new washer for my family of 6. The machine has been discontinued and the parts unattainable. The control board of our dryer (MDE6700AYW) went too, causing buzzing in the electrical connection and burning, causing us to have to shut down the circuits for the machine. Maytag has lost all my respect as a quality appliance supplier. We spent $1700 on the set and the machines have been a nightmare. Please note: we were NOT notified that there were class action suits against Maytag regarding their machines.
Maytag Centennial washer - Bought this washer brand new and after the first 2 months started having issues. The washer took FOREVER to fill and to complete a basic load took literally an hour or more. Then within the next 7 months it stopped spinning out the final spin cycle. Spin light would flash as would lid lock but wouldn’t spin the water so I had to manually unplug the machine then plug in out cycle on drain and spin and that worked 50 percent of the time. Repairman came out and said could be a number of issues but he said honestly it would cost me a lot less to just go buy a new washer! This is INSANE! I grew up with the Maytag repairman commercials and thought Maytag was still top of the line but LEMME TELL YA, IT AINT! The Centennial is a total piece of crap so PLEASE don’t purchase this machine as I can promise you will NOT be satisfied! MAYTAG, STEP UP YOUR GAME BECAUSE YOU SUCK.
Dishwasher Control Panel MDB7749AWM2 - Purchased unit on 11/22/2011. June of 2014 my start button stopped working, and after searching online I guess I consider myself lucky. Spent 38 minutes on Maytag consumer service site speaking to a rep who walked me thru a reset that did not help and then explained that my machine was no longer under warranty and $149 for the service call and the cost of the part assuming it was a control panel would total over $250 on a machine I spent $500 on. I spoke to a supervisor who was only willing to sell me a control panel at 50% off and do it yourself, and while they claim there are no consumer issues with this part, they stated that the warranty on the part is only 90 days. I told them this was the last Maytag/Whirlpool/KitchenAid appliance I would purchase and they did not seem to care so I will be moving on to another dishwasher since I will not invest $250 in a fix of an item that they will only stand by for 90 days!
Bought this Maytag Bravos Washer online from Lowe’s in the holiday season of December 2017 because my previous Maytag HE washer broke after 17 years. I have had nothing but issues with this washer right from the start. The clothes do not come clean as I find myself putting them through the wash cycle two or three times to have them washed and come somewhat clean. The clothes come out soaking wet that I have to put them through the rinse and spin cycle at least one or two more times. I called Lowe’s to complain about this washer and they said they only have a 30 day return policy and they would be happy to call for service for me. I told them it didn’t work from the start but they didn’t care. So now, sadly, I have a repairman coming this week to fix my new washer, And hopefully he can fix it that I can use it and it can properly wash clothes. I wish I would have her read the reviews on Consumer Affairs about this washer before purchasing this Maytag. Not happy with Maytag. I would have never bought it and bought a different brand. Codes appear on the face of the washer better. Nowhere in the manual that I had to personally download myself because it didn’t come with one. And oh did I mention that I need a step ladder to reach into the bottom of the tub? This washer should come yellow because it is definitely a lemon!
PURCHASED WASHER FROM LOWES. IT STOPPED WORKING IN 2 WEEKS. CALLED MAYTAG FOR SERVICE. First repair service wanted to charge me. Next repair company Rawlings made 2 visits, looked at washer 1st visit said they had to order top latch. 2nd visit need circuit board. 3 weeks passed no latch, no circuit board, nor repair service. DO NOT BUY A MAYTAG WASHER.
Do not buy a Maytag dishwasher with model # MDBH969AWB1. I bought this dishwasher last Dec. 2010. I could not use it for 2 weeks, because the door would not shut. The repair man came & fixed the door. Then when I actually got to use it and after it finished running the cycle, the tub was dripping with water all over--top, sides, door, bottom. I had to dry the dishes on the top rack, and I had to leave the door open for days in order for the inside to eventually get dry. The first thing I noticed about this dishwasher when it was installed was that it was smaller than my other dishwasher. I hate the design because of the way they have made the racks plus because it is smaller--it holds less dishes than my old one did. I could actually get almost twice as many dishes in my old one than I can with this one. Do they not think of asking the consumer about what they want in a dishwasher instead of going ahead and making something that is not functional?I am so frustrated with this thing; it has brought me to tears. I just today went to Sears and looked at their Kenmore dishwasher. It is designed more like my old one than any of the other makes out today. I wish I had checked this out, before I bought this Maytag. Weve always heard how Maytag is at the top of the line with no problems, right? Dont believe it. I will never buy another one. Whoever is designing these dishwashers need to go back to 1990 and take a look at how it was designed and then go back to making them like that. I loved my older dishwasher, and I wish I had never let them take it away. I wish I had taken the money I spent on this ridiculous Maytag and had my old one fixed no matter what the cost. I made a terrible mistake.If you have an older dishwasher and it has given you good service for years, I suggest you have it fixed and keep it, because you will not like the performance of what they are selling today. It does not matter what brand you buy, they are all designed the same. Just take a look and compare them. But if you buy, please check out the Kenmore. I dont know if the performance is better, but the racks are better designed. My old dishwasher was a Hotpoint. It was the cheapest one on the market, and it gave me the most wonderful service ever. The dishes were always very clean, the heating element was fantastic, and it always dried the dishes completely. I cant believe they would make a product like they do today and sell them for what they do. The heating element in them today is not as good or strong as what they used to make. That is why the dishes wont dry properly. You get way less than what you pay for. Thinking a new dishwasher is the way to go, think again. Please, if at all possible, keep your old one and have it fixed over & over again. I hate this dishwasher. What a joke on the unsuspecting buyer.
The frontload washer 4000 series began making a very loud noise on spin. I called Maytag and requested service. The technician came and made a diagnostic evaluation, stating this has been a bearing defect affecting several of these models. I called Maytag, and the representative agreed to ship the parts at no charge. A week later, we received the parts, only for the technician to find one of the parts damaged in shipping perhaps. So another part was sent directly to the Maytag dealer. Upon my research, this appears to be a known issue with the Maytag/Whirlpool corporation, and I found where customers had requested Maytag to also be responsible for the service/labor costs, which were also covered by Maytag. I made the call today and was advised no and to be happy that Maytag paid for the parts due to a known defect and that no service or labor charges would be covered. I understand my machine is out of warranty, but this is a known defect; its nothing caused by my self.
MMV5207BAQ purchased in Feb 2009. I paid $512.00. 5-09 Bob Millers Appliance replaced the door because it bubbled. 10-11 Bob Miller appliance replace the door because the handle broke off. 3-12 Bob Miller appliance replace the door because the handle broke off. 10-16 Door handle broke off again under normal wear and tear. 12/14/16 I went to Bob Millers Appliances and was told to contact Whirlpool. 12/16/16 I called Whirlpool, Tina said, yes it is excessive but it is not under warranty and they do not make the microwave any longer and they cant do anything to repair it and they can not fix the issue. I find it how to believe Im the only person who has had this issue. I dont have kids. Its only me that uses it.



