I purchased my Bravo (MVWB300WQ2) washer a little over two years ago. It took all day to wash some loads due to leveling problems. Example, you could not put more than two bath towels in at a time, even with the towel setting. The washer would stop and you have to re-position the towels. You cannot leave because it stopped so often. Also, the washer makes an extremely loud noise during the spin cycle. My most recent problem, it does not complete the spin cycle. My clothes are still very wet. I refuse to call service. Its just too costly. It would be the third time in less than 3 years. However, the first time was within the year warranty (no charge). The basket had to be replaced - it was ripping my clothes. During my second service call, the technician advised me in purchasing an extended warranty. I paid for the service call and for a one-year extended warranty which just recently ended. The washing machine is not worth paying for service again. I am going to purchase a new machine instead!

I hate this machine: Maytag bravo xl washer. Clothes come out extremely wrinkled, drum so deep can barely reach bottom on my tip toes & Im 57 & clothes dont come out clean. I cant wait to replace it!!! Why are clothes so wrinkled, I want to hang dry things & everything has to be ironed.

I love the front loading machines. Fabrics dont get beat up like they do with a top loading machine with an agitator. My Maytag front loader doesnt have as many bells and whistles as others, but I love it nonetheless. Reliability was very important to me when I bought it, so I talked to a couple repair men to see if this was one they worked on a lot. When I found out they didnt, I bought it.

The washer does not wash properly at all. There is not enough water. The clothes come out covered in lint and still soiled. MOD: MVWX655DWI, SER: C63142093. DO NOT PURCHASE THIS PRODUCT unless you want a ton of frustration!

We bought this range (model MER8700DS 1) March 25, 2015. Manual states when you use the oven first few times odor or smoke may happen and is normal. It also tells you this is not harmful but remove birds to another room because the fumes can kill them. Noxious fumes? Forget about the birds! Had to open up the whole house and go outside. Burned my eyes, throat and lungs. Day after day, repeatedly turned temp up to 400 trying to burn off what we thought might be a coating. No luck.Maytag got very concerned when I explained about the noxious fumes and had someone come out right away. Tech took it apart. He removed bottom (screwed in) plate that covers the bottom heating element. That plate gives the added ability to have 3 racks and make full use of the 6.3 cubic ft. capacity. Under the plate we found bits of insulation. We think that is what we smelt as it burnt up. He couldnt smell anything when he had it up to 400. So off he went thinking problem solved. Well, it still stinks. We will have Home Depot take it back. Oven takes forever to come to temp which we read in many complaints but thought thats minor. Dont know what oven to get instead since Whirlpool makes so many brand names. And other brands all seem to have their own problems.

Our Bravos model mvwx0600xw0 is 5 years old. I have been dealing with the clothes getting tangled, dark colors full of lint and streaked since I had the machine. Recently the lid lock light has been blinking with 11 minutes left in the cycle. I thought maybe it was off balance, so I stopped the cycle and rearranged everything. Same thing happened again with the lid on the drain and spin cycle. After reading all the other reviews, I realize it is not worth fixing. So long Maytag. It was good knowing you when you sold quality!

Problems with Maytag dishwasher, purchased at Sears Canada Model MDB7749S is only a couple of years old, and as such is no longer under warranty. This Dishwasher is less than 3 years old! Both the interior and exterior is stainless steel and looks virtually new. Cost of parts and labour to repair amount to more than a new dishwasher--this is unacceptable. Poor design. Little value compared to cost. First issue: bottom rack wheels fall off because the plastic pin holding the plastic wheels on the rack become fall out, leaving no way to hold the wheels onto the rack. Second issue: faulty design of the integrated door handle and control panel on the exterior door face. The control panel pops out of the front cover panel when door is pulled open. With some struggle it can be popped back in.I agree with another reviewer who wrote: The design of the faceplate is defective in that too much force is applied to the faceplate when opening the unit. The handle is integrated in to the faceplate. The plastic used becomes brittle over time and breaks. The panel unit (W10811169) must be replaced in entirety rather than just its housing increasing the cost of repair. To have this failure occur within the first 3 years of use is very premature. I can only assume if I repair the dishwasher I will have the same problem again. I am considering buying a new model that is designed better and comes with a longer warranty on such parts.

I purchased my Maytag washer and dryer set from the Maytag store in Glendale, AZ in September 2005. I even bought the stands for them. With my purchase, I got the extended warranty for four more years. I didnt realize that I would really need it. I have had so many issues with the washer and dryer I cant even count - from the control panel not working, to the noise and the vibration when washing, or maybe in the smell of moldy cheese. I also have issues with the constant chimes of D5 code that keeps coming up on the display screen. After 2009, I finally gave up on calling the Maytag customer service folks to have someone come and service the washer because it was out of warranty. I just decided to live with all those issues.As far as my dryer goes, the rollers went bad and that was replaced. The burnt smell isnt so bad as long as you use a wire hanger with a sock on the end of it and clean the inside of the vent. Then try to vacuum it, take the sock, get it wet, and clean the inside of the vent again. This was the most expensive piece of junk I have ever purchased in my life (almost $3,000.00 with the stands and warranty).What really gets me upset is I had the Maytag people servicing my washer and dryer up until 2009 and no one told me about a recall of my washer and dryer. The only reason I found out about it was searching for the specs as the washer finally died and I am replacing it. Trust me. I will not be purchasing a Maytag. I know that Whirlpool purchased Maytag so I am not even going to consider Whirlpool either. Since Whirlpool purchased Maytag, Whirlpool should have contacted all Maytag consumers, (which they didnt), put ads in newspapers (which I did not see) or put an ad on TV. None of these appeared to have happened.By the way, when I bought my Maytag appliances, I was supposed to get a $200 rebate for buying the stands that never came. It must have gotten lost in the mail - as well as the Tide coupons for three years. You, guys, remember that too. I will never ever purchase a Maytag appliance or Whirlpool, since they own Maytag now.

This washer came with the home we recently purchased. I used the machine and OMG the spin cycle is NOT quiet.. I posted a video of it on FB. A friend of mine who owns and operates an appliance center watched it.. messaged me back and said Do not call repair man as it is cheaper to buy a new machine... I knew this machine sounded like a piece of **.. I know I wont replace with the same machine.

Maytag XL Washer - My new machine is awful as well. Black clothes are smeared with I dont know what... looks like dirt. The wrinkle cycle doesnt work and the bedding cycle forget. Wish I read reviews... silly me.

I purchased my Neptune Washer in 2005/2006. I had a mildew problem, and the store told me to clean it with bleach. It is now 6 years later, and the ball bearings are going out. I called two different repair companies, and were told by both they would save me the call out charge, because the ball bearings were going out, and it would cost between $ 600-$700 to fix, so I may as well buy a new one. The washer is only 6 years old. This is completely unacceptable! I then tried to find someone online to fix it, and I ran into the fact that the Neptune Washers had a recall. Why was I, not notified? I bought the washer and dryer set from a Maytag store. No one tried to reach me. I am now stuck with the problem of buying a new one, and really cannot afford one at this time. I went with Maytag due to the brand name, and I knew it would be reliable. Is the joke really on me? Can someone please call me, and point me in the right direction?

Recently started having puddles of water on floor every morning. Just noticed a thick sheet of ice on freezer floor when I had trouble closing the freezer door. Also the water dispenses very slowly. Removed filter and it would not dispense at all. Will try melting the sheet of ice to see if that helps. Purchased 2011.

I purchased my which I thought was a stainless steel French door refrigerator in 2011 that I was getting a great product. Not even 3 months later I was using my warranty to stop the leak from my freezer now. Mind you, I paid $1500 so I got it fixed. 3 months later I called for repair again... Getting annoyed because this time the freezer came off track. 6 months later were chopping ice chunks up to stop the leaking on the floor. This lasted until last October keeping towels and old clothes around the fridge to soak up the water. This is so embarrassing especially if you have company over. You have a pile of crap soaking up water. I am a wife and mother of 7 children. I cant afford to just go buy another fridge. This isnt fair... I spent hard earned money on that magnet attracting stainless steel fridge and Maytag could care less. Im so disappointed and broke. Now I have to scrap it.

I am so sorry to see so many people having the same problem. Maytag Dishwasher Model #MDB7749AWM2 purchased 12-10-11. Control Panel needs replaced (260.00...service call, part and labor). Writing this as Ive spent the last 20 mins on hold with Maytag. Im demanding them to make this right. Ive been told by Trisha at Maytag not to believe all these post as people tend to exaggerate the problems. Anybody have info on class action lawsuit? ?

I bought this machine about a yr ago. My clothes come out so dirty white spots all over my clothes. Now my bills are higher. Because I cannot afford another washing machine I have to bring them to the laundromat. I saved my money a long time to buy a washer and now I am without one and still paying for this piece of tin that does not work... If I ever get a chance to buy another one it will not be a Maytag. Trust me never never never again!!!!!!!!

I cant warn you enough NOT to buy this design flawed machine. Ive only owned mine two months from Home Depot, the install was a nightmare and now due to a poor design flaw, if you miss loose coins or anything in pockets it will get trapped between the drum and the tub causing rattling and noise during spin cycle. Guess what? Service calls EACH time this happens. This is nothing more than a $750 piece of junk. I feel like its marring the whole feel of my new house. I hate hate hate this washer and am trying to get Home Depot to take it back, Maytag to refund me or sell it at a huge loss. This is NOT getting anything you pay for and I vow to NEVER EVER buy Maytag again.

I purchased my dishwasher exactly two years ago. We are empty nesters so it has had light use. Today, when I tried to start it, the control panel would not work. Thanks to what I found in your site. I will not take a day off of work to wait for a repairman only to have it fail a second time. It is hard for me to believe a company that builds its reputation on a bored repairman would produce a product with a faulty control panel and not do something about it. Like your other folks, I will never buy another Maytag product and will not the waste the money to repair it. I am going out tomorrow to buy another dishwasher and throw this one away.

Bought a Maytag Washer, in 2010 the Bravo. Good looking washer and dryer. I bought a 4 yr warranty for both. My washer has needed service every yr of the warranty, leaks and has stopped running. Now it is out of warranty and it is leaking again. Was just fixed a little over a year ago. I am now seeing a lot of rust around the top of the washer. It has just about covered the one port where you put the bleach in. The seam around the top in the crease is full of rust. My dryer is fine, bought them both at the same time. I have never seen this on a washer before. My mom has had her Maytag for yrs no problem. I bought these thinking they would last, boy was I wrong.

I bought a Maytag front load washing machine. We paid $1,100 for this machine. About a month ago, it was making a loud noise. I called them and they said were going to come out and fix it. However, our washing machine did not have a serial number. It had the model number/purchase date, etc, but no serial number. Our drier had it, but not our washing machine. All Appliances stated they could not help us until we had a serial number. We spent around 3 hours on the phone with Maytag, trying to get a serial number. Melinda informed us that we were out of luck, and that there was nothing they could do for us. She stated to call Nebraska Furniture Mart, to get the serial number. We did. NFM does not keep serial numbers. They keep model numbers, and purchase dates, but not the serial number. I called Maytag back, and spoke with Arthur. Within 10 minutes, he gave me a serial number to use. Interesting. In the meantime, I have been without a washing machine for 2 days. I have a load of wash in the machine, because now the wash machine has gotten so bad it is shorting the breaker, and not allowing electricity to the machine. This caused the front door to lock and shut down. Inside the washing machine is a load of clothes. All Appliances now has the serial number to order the parts. The parts were supposed to be here yesterday, Jan. 9th. Surprise, they are on back order until Jan. 13th. I called Maytag to see what they could do regarding me without a washing machine for over 5 days, which could turn into 2 weeks. They simply replied that it takes time to order parts, and there is nothing they can do and apologized. I asked what about me having to go to a laundromat and sit for hours, doing laundry. What about sending me out a loaner, to do laundry until you can get the parts. They again replied; there is nothing they can do.I also stated I spent $1,100 for this front load top of the line, Maytag washing machine, because of its name, and supposedly good quality. They again said there was nothing they could do. They did tell me that the washing tub, the part that we needed, was on back order until January 28th. This puts me at about a month without a washing machine. They stated they would try and locate the part, and have it sent out to my house, not the appliance company that is supposed to fix it, but my house, so that once I did receive it, I could call All Appliances, and set up the time/fixing of the machine. This has been pure hell! Maytag is a joke. I paid a good price for a supposedly good company/machine. They are doing nothing to expedite the parts. They are doing nothing to back their products. They are not even offering compensation for my inconvenience of having to go to a laundromat, or being without a washing machine for over a week, and potentially up to a month.I have been without a washing machine for over a week. I have had a load of laundry locked in the washing machine. I have had to drive to a laundromat to do laundry, which includes time and mileage. I have been informed that the parts are on back order, and now could be up to a month without a washing machine. Maytag is not offering any compensation, no loaner machine, no replacement. Instead, they are just saying, sorry, you have to wait for the parts. I would really like the VPs. and Presidents of Maytag to go without a washing machine for a week, or their families to go without a washing machine for a week, possibly a month, and see what they have to say about that company.

I purchased a new Maytag refrigerator on September 21, 2007. The refrigerator compressor went out on July 19, 2011, three years and ten months. The repairman said that the compressor developed a pin hole leak and all the freon leaked out. The repair cost appear to be around $300 when completed, hopefully. What a crappy refrigerator. It seems that this is a regular problem with all types of Maytag appliances. Maytag is no longer a premium appliance. Stay clear from purchasing one!

Maytag bottom freezer, 4 years old, ice forms on bottom of freezer. Water melts all over floor every few days. Please add my name to class action suit if/when one comes.

This appears to be a common, known, well publicized problem - freezer drain clogs and needs to be either changed or repaired with a fix, a free replacement part for the drain seal. Easy to install, takes 15 minutes. HOWEVER Maytag will not give you the part!! In order to take advantage of Maytags correction for a well known, chronic, manufacturer defect, you must engage an authorized service person for hundreds of dollars and wasted vacation time waiting at home for them to show up. Unlike any other product, recall this one is not free. My kitchen is full of Maytag products; dishwasher (not so good), range and a refrigerator that had to be replace when the compressor went out after six years. However this is the last straw, Ive learned my lesson, seen the light, THIS IS THE LAST MAYTAG PRODUCT I WILL EVER BUY.

I purchased a Maytag Neptune 24” front load washer (MAH2400a) and 24” electric dryer (MDE2400AYW) on October 26, 2005 from Sears in Chesterfield, MO. In April 2011, the drum in the washer began to slush and grind. Water also began pooling around the machine. I called Sears and arranged for service repairman. Before he even looked inside the washer, the repairman wanted to give me a coupon for $50.00 off a new washing machine from Sears. After my insistence, he finally opened the washer and told me I needed a new drum. Because of the Sears repairman’s reluctance to look at the machine, I had another appliance repairman review it and was told that the water pumps for this model were defective. Any loose items the size of coins collected inside the pump and damaged it. I paid $340.00 to get the pump replaced. Ten months later, the dryer started smoking. After scheduling a service call, I was told the heating element burnt out and it would cost $360.00 to replace. It was then I noticed that the washer was leaking again. I took the front base cover off and saw mold growing under the machine. A little research uncovered that this set of machines has had many dangerous problems, from mold to catching on fire. There was a class action lawsuit filed and won by consumers in April 2005, yet I was sold this model in October 2005. I feel both Maytag and Sears knowingly sold me a defective and dangerous product. I would like to be refunded for this set.

Purchased washer less than 2 years ago. Loud noise like a jet engine or helicopter in spin cycle. Did not purchase the extended warranty. Called Whirlpool/ Maytag customer service. Was told I could have one of their repair people come out. I would have to pay $300 which would give me the repair and extended 1 yr warranty, or I could get $300 off toward a purchase of a new washer. Are you kidding me? This washer wasnt even 2 yr old and making this horrid noise in the spin cycle. I had to have a independent repairman for Maytag washers come out to tell me it wash the bearing and would cost 3 to 4 hundred dollars to fix it. I said no thanks and after his $90 service call am stuck listening to this piece of junk make noise till it completely breaks. I will never buy a Whirlpool product again or recommend one. Whirlpool you sell nothing but junk.

We purchased our home in late 2010 and was excited about our HE front-load washer (and dryer). Immediately, we noticed mold on the rubber boot, and the smell was horrible. We ran the washer with Affresh several times and left the door to open when not in use, and that seemed to help. Then most recently, the washers been shutting off mid-cycle through normal wash setting. I used to pound the washer out of frustration, and that seemed to get the machine working, but now it doesnt work at all. We had a repairman come out, and he charged us $94 to basically remove debris from the drain hose, and he told us that if the washer fails again, wed be looking at an expensive repair cost pertaining to the central control unit. We had a second repairman come out and replace the central control unit. It worked while he was here, but now its messing up again, shutting down mid-cycle. I have to unplug the washer for hours, replug, put it on rapid wash cycle (and hope it doesnt fail), and if it fails, then unplug, wait, put it on spin cycle... Its aggravating, and were looking at $300 to $400 in repair costs. Our repair man says front loaders are a nightmare (and he still has his non-HE washer from the 80s, and its still working). Our washer is Maytag Epic Z, model number MHWZ600TE00. Avoid front loaders, and definitely Maytag or Whirlpool front loaders. Well need to shop around for a new washer, an old-fashioned top loader this time.

I bought a dishwasher from Maytag model #MDB774SBW0, in 2013, last year prior to the year warranty it broke. The control panel had to be replaced. This year its broken again. Control panel not working properly and its starting to rust on the outside in the corner. Per the company unless the repairman damages it out theres nothing they can do. I cannot believe this piece of junk. First of all it costs so much and has broken twice for the same issue in 2 years. Will not buy another Maytag, very unacceptable.

Three-year-old top load Bravos. Started doing the LD/SD tango about one year ago. Intermittent fault, but becoming more prevalent. Can spend an entire day attempting to finish one load; sometimes must be unplugged overnight to clear faults. Washer receives heavy use from extended family of five adults and two children but has never been overloaded. Machine is horribly flimsy and constructed of the cheapest possible materials. I wish I had removed the back prior to purchase.Just because it is possible to attach a processor to a piece of equipment doesnt mean its necessarily a great idea. Any geek can tell you that the three things most despised by a digital device are heat, humidity, and vibration. A washing machine by definition is an epicenter, a breeding ground, for those specific environmental factors. Well done, Maytag. You have demolished what was, perhaps, the most respected name in the business. Good luck getting that particular rep back. Purchasing a Speed Queen. The living embodiment of old-school. Electro-mechanical timer. Stainless. Porcelain-enamel. American-made. Not one complained on this site. Might just shoot an Office Space vid centered on the demise of the Bravos. This time, its personal.

DISHWASHER MDB7749AWM - We purchased this dishwasher from Home Depot on 10/15/2011 for $630.00 for my birthday and yesterday the start button stopped working (cycle lights still work). We went online to look for more troubleshooting options and we found lots of complaints about faulty control panels. Sounds like thats what we have. VERY disappointed in Maytag for not correcting known issue. My dishwasher is only 3.5 years old and there are only 2 adults in our home. We run the dishwasher 1 to 2 times per week meaning this Maytag dishwasher will only last for about 200 wash cycles. Shame on you Maytag!

Washer when using sometimes my clothes are full of soap residue. The screen did not turn on. After unplugging it for a few minutes it finally turned on. Dryer gives a warning to clean the airflow. I clean it and the error never clears. I use my swifter to clean it and I still get the error. I finally took out the screen and so far no error.

Leaked and leaked, spent hundreds on never ending problems from day one. No support from Maytag. I was told by Sears salesman it was the best you could buy. Our old washer lasted 30 years. This one never worked right - dead at 5 years. Shame on Maytag.

I bought this dishwasher from Sears on Tuesday July 15, 2014. It was delivered on Friday July 18, 2014. On Friday July 25, 2014 two plastic clips that hold the top rack on broke, and one whole side of the top rack fell down. I called the 1-800 # in the book. Then I called the repairman they recommended. He came out on the Monday July 28, 2014. By the time he got here, the clip on the other side broke. Now the rack was hanging by one plastic clip. While waiting for these parts, the last clip broke and the rack was completely detached. So he received the parts on Friday Aug. 1, 2014. When he arrived, lo and behold, they sent the wrong parts. He had the side tracks that hold the rack, not the cheap plastic clips that attach it to the racks. So I have had my new dishwasher 14 days, and have been able to use it a total of 4 times before it failed. I am now awaiting the new parts. The parts that broke are made from a cheap thin plastic, and this is expected to hold up the entire top rack and the dishes its holding.

My washing machine was noisy from the start. We had recently purchased a new fridge and were told when we questioned its noise thats just the way they are. So we didnt question the noisy washer as we should have. The noise got louder as time went on and at the 18 month mark, it was so bad, we had someone look at it. The washer had never cleaned as well as expected, but again, we were too busy to follow up. The repairman advised that the bearing and tub needed to be replaced! Augh! $450 for parts $300 for labour! I contacted Maytag/Whirlpool and was advised they would go good for the parts, I would have to pay labour. Not being terribly impressed, did a bit of research and was told it was worth fixing. As it was technically out of warranty, I was lucky to have them pay for parts. Took 6 weeks to get part. In that time, had questions about delay, etc... at one point was yelled at on the phone by Melissa from Whirlpool as I asked to speak to a supervisor. So fun :( First part comes and it is defective, luckily there was another one in Vancouver, so only an additional 4 day wait. My machine is now fixed. It is extremely quiet and cleans very well. Suffice to say, it was defective from the start. So, Ive gotten to pay an extra $300 over retail to have a working machine! Lucky me! Repairman also advised that he recommends everyone to purchase the additional 5 year warranty as the manufacturers are now only making machines with a 7 year life expectancy and I was VERY lucky in the beginning to get someone to even talk to me after the 1 year mark.

I bought a Maytag washer in Sept. 2018 because the company had a reputation of making quality products that did not need repairs. I was wrong. Because I live alone so at most I washed two loads a week, so the company cannot say it had been overused. After a little more than a year I notice at times the wash cycle took too long. One time I tried the 2 rinse cycle and it would not quit washing. A repairman reset the computer to factory settings (he was at the house repairing a refrigerator) and it worked for a few months trouble free before dying. I will not purchase another Whirlpool product since the company did not stand by its product.

I bought this Centennial washer about 7 weeks ago and it has worked right for 4 of those weeks. The washer wouldnt spin the clothes and they came out soaked. Service guy came out and said it was the computer panel and he didnt have one. So I waited over a week for another service call. He put that one and said that now the transmission was shot and he didnt have one, another wait. This is a piece of junk. Do not buy Maytag or Whirlpool products. I had a Maytag for 15 years and had one service call. They are not what they used to be.

Its a shame that I bought into the Maytag equals quality and customer service falsehood. Same problem as the others on this site and undoubtedly thousands of other consumers that bought a similar refrigerator freezer combo only to discover puddles in front of the unit and a 1 thick slab of ice under the freezer drawer. I contacted Maytag parts and when I described the issue he transferred me to warranty. The warranty department acknowledged this was a known problem and they would supply the part, no charge for the part but I would have to pay the serviceman to install it. They would not however, send the part to me to install. The unit is out of warranty, of course it develop the problem until right after the warranty expired. I plan to examine the drip pan and figure out how to improve on the design myself. I will not replace any appliances with Maytag, Whirlpool, Kenmore, or any other major appliances from this group of companies... Beware!

To begin with, the Bravos 300 washer was bought because we owned a Maytag previously and it was with us for 25 years. It was still running when we gave it away and the only problem was a small oil leak starting at the drive. The new washer has no agitator, just the new style flat thing at the bottom of the tub. You cannot wash a set of fitted sheets without it turning into a tangled mess. The washer quit working after about 5 years and all indications pointed to the control. The control would reset after unplugging, but would freeze immediately when you tried to enter a command. We live in an isolated place and it is not feasible to fly in a service person. I ordered a new control, but there was no change in function. After several hours of detective work, it turns out that the mickey mouse plug for the electrical connection at the pump had broken inside. Because the pump would not work, the whole control would freeze. We will never buy another Maytag.

We bought a Maytag oven in Late October 2018. On January 22, 2019 the oven quit heating. Since it was still under warranty we called Maytag and they sent out a contracted service technician. The service tech said the circuit board had gone bad, and said it would be 5 to 10 days for part to come in. After a month the part still had not come and service tech was not returning calls. We called Maytag after another week and they provided very little help other than, We will contact service tech. Service tech never called us nor did Maytag call back. Called Maytag back on 3.10.2019 and asked how we could get this part and oven fixed. Customer service representative was not very helpful as they asked for part number which she was told was a circuit board and the tech they sent did not give that to us. After the customer service rep continued to provide any help other than say call service tech they sent out. I asked what if they replaced it for us since we have been without now for almost as long as we have owned. She stated Maytag does not do this except in extreme cases. I asked what is considered extreme cases. She stated she did not know. At this point I asked if she could transfer me to her supervisor and sat on hold for an hour, then had to leave for work. Very disappointed with Maytag and their lack of support to back their product.

This is a wonderful washing machine. For cleaning clothes it does exactly what you expect from a washer. We have had 2 Neptune front loaders. They, however, have a couple flaws I dont want to live with again and will be looking for one that has come up with the solution to them. One, the bearings on them need replaced on a periodic basis or it sounds like a 747 taking off. Two - the front gasket around the barrel has a mold problem no matter how much you try to keep the thing clean. Other than that, these machines perform fantastic.

We spent over $1,200 on a Maytag washer on 12/2015 and it did not work properly. The door got locked, had a couple loads moldy because we could not get it open. Didnt drain either. Maytag had someone come look at it 3 times and it still didnt work. Called Maytag and now they told me that they cant do anything about it because is not under their 1 year guarantee. And of course they are very sorry for my unfortunate inconvenience. I thought they had a good honest reputation but... Im just disappointed!

Im totally done with the Maytag brand that Ive trusted for over 30 years. I never knew until yesterday via Facebook friends that they are not true Maytag-made anymore. They were bought out by Whirlpool eight years ago. I bought my top-load Maytag Bravo 400 Series Washer ($1,028) at Home Depot in October 2008. No problems with it until now, less than 4 years old with error code DL. So I looked in the book and found it was the lid lock (the little red light wasnt lighting up when closing the lid, which prevents it from running).I made an online appointment with Sears Home Appliance repair to check it out. But after talking with online friends and googling fix videos, I was able to get it running today by taking the top off, unplugging the lid wire and plugging it back in. So far, its working but now I will fear each time I go to use it that something else will fail. My old Maytags (washer and dryer) bought in the 80s never needed service until they approached the 14- to 15-year mark. That only tells me that the newer made appliances are total junk! So many complaints and how the companies dont back their appliances, it just sickens me.

Totally DISGUSTED!!!! Have owned my range for several years! Love have double ovens, however it is double the repair!!!! Every year we must have the handles replaced as the connection loosens and handles fall off!

We purchased Bravos series Maytag washer and dryer. These are a match pair, the top loader, extra large capacity, very top of the line, $$$$$. The washer has already been replaced after many repairs, but the replacement new Maytag leaves a powdered gray residue on all the clothes because of the small amount of water it puts in the washer tub. Even on the deep water cycle, if I put in a blanket it will come out of the washer half dry where water has never reached it. This washer is the worst I have ever seen and cost top dollar. Maytag says nothing wrong but when I show them the powdered residue on the clothes they refuse to answer. This is the worst engineered washer ever, tangles the clothes terribly, does not clean the clothes and usually forces you to wash them twice to removed the soap residue left on them. I have tried every soap on the market, stacked clothing as Maytag suggested, tried various tricks Maytag has suggested, but nothing stops the grey soap residue. This washer cost almost a $1,000 for just the washer, it is a disaster. I have asked Maytag to refund my money but they refuse. If anyone else has their washer - we need to join in a class action lawsuit to force Whirlpool, maker of Maytag to replace this piece of garbage!!!

Fire Hazard - poorly designed with vent at bottom of oven, Warped Drawer and Melted cabinet surface. Nowhere in the install instructions does it say not to mount above drawers. Whirlpool tried to blame dealer. Buyer beware.

I bought a Maytag Bravos washing machine from Lowes in Ocala in Feb 2017. It broke in March 2017. I was referred to a company called Fields Appliance in Orlando Fl. I scheduled a repair under warranty last Friday between 1-4 pm. No one showed up. No one called. I called and called and nothing. BEWARE.

The Maytag MGR5875QDW oven does not come up to temperature. It might start, but then it will give 2 dings and show a failure. I have called the 800 number in the manual. There’s no good help. I turned the power off and then on. It’s no help. This a pain in the rear end. That is a kind way of saying it. Home phone is **; cell phone number is **. Call me any time. Thank you. You do not want my wife to go on the internet!

We bought our front load washer and dryer about 5 years ago and have had no problems with either. We also purchased a Maytag French door refrigerator 2 months ago to replace our Sears Elite brand when its compressor went out after 27 months (Ill never buy another Sears appliance).

Worst customer service ever. I ordered my washer and dryer from home depot 2 weeks before a possible delivery day. The day before delivery I receive a call that they dont have them and I must wait 1 more week. After 3 phone calls I am promised a credit to my account. A week after delivery I am wondering where my credit I was promised is so I call. Im told the most I can be given is $100. I state that I feel my time is worth more than that. A supervisor is brought in and Im told we will get $150 credit. Then put on hold. She reviews account (why didnt you do this first) and told because we didnt call within 48 hrs of delivery the most they can give us is $75. So I call back very frustrated. Then Im told its our word against theirs that we were offered that?!? What?!? Well I am sure you record conversations and thats total BS. I explained how you cant offer something then take it back. I was told the week before I was getting a credit and my account already notated. No one said, Call within 48 hrs to dispute again to get it. Why would I have to I mean seriously. So after a total of at least 2hrs on the phone before and after delivery I am forced to settle with $75. I feel very unappreciated. I purchased and paid for $1633 worth of appliances that were a week later than promised. Called less than 24 hrs before expected delivery and told they dont even have them. Then told Im getting a credit of $150 to be told sorry now just $75. The lady proceeds to say that she doesnt think it was because of the phone call not being made. What? Are you serious. WELL THAT WAS THE LAME EXCUSE I WAS GIVEN SO I COULD CARE LESS IF IT WASNT THE REAL REASON. THAT JUST MEANS I WAS LIED TO. I promise I will never buy Maytag Whirlpool again. One customer may not mean much to you but good customer service means everything to me.

I will never buy another energy efficient washer again. My Bravos is supposed to save money and be environment friendly, but when you have to wash clothes more than once to get them clean, theres no savings. Ive tried different detergents, cleaned the washer, rinsed twice, added vinegar, baking soda and everything imaginable to get the clothes smelling fresh without any luck. I have had several items ruined because the bleach dispenser pours onto dry laundry. Im disgusted.

I just want everyone to be aware that Maytag went bankrupt several years ago. They were bought out by another company that still puts the little Maytag sticker on, and all the products are made in Mexico. Apparently all the lawsuits wiped out the company. I did not know this when spent several thousand dollars on one of the best Maytag refrigerators a few years ago. I had nothing but problems with it, and literally had to fight with customer service while it was still under warranty. Needless to say, it only lasted 7 years before the compressor went out, which is roughly $1000 to fix. Kenmore here come...

Maytag Dishwasher MDB8959AWS6, S#F15006566 purchased 12/28/2011. Here is a record of the product repairs done by All Tech Appliance Service in Portland. 1/12/2014 - Thermal Fuse and Control Board. 10/15/2015 - Thermal Fuse. 9/2/2015 - Thermal Fuse. 12/5/2015 - Unit stopped working again, strong electrical smell, probably Thermal Fuse again. This dishwasher product has a design defect. It should be recalled.

We purchased a Maytag washer model MVWC400XWO almost 2 years ago and it has problems with the bearings and the whole computer board is defective. I was told to buy the extended warranty for $350, which we did. As of today, we were told by extended warranty they are refunding our money because there are so many things wrong with this washer, including the whole computer board, that it would cost them too much to fix or replace it. Im in complete shock. We paid well over $500 and are still making payments on it. I spent the day reading hundreds of reviews from people with these exact same problems and Maytag is aware of it and will not help. They should not be selling these anymore. Im completely sick to my stomach. I cant afford another washer and when I called Maytag, they said it was past the year and we are out of luck. I cant believe this can happen to people and they get away with it. A washer should last longer than 2 yrs.There are hundreds of people going through this with Maytag and no one will help.

We bought a maytag dishwasher three years ago. Approximately nine moths later the control panel went bad. They came and replaced it. Approximately six months later they came again and replaced it. Approximately a few months later it went bad again. I complained to Home Depot and they replaced the dishwasher. Too bad they would not change the brand. Guess what? Here we sit, not quite two years later and again the control panel went bad just past the warranty. The cost to repair almost $470.00. Paid $525.00 for the dishwasher in the first place. I regret ever leaving whirlpool. Our first very heavily used dishwasher (whirlpool) lasted 11 years no problems.

Maytag washer, top loader, Bravo series: We purchased Maytag washer and dryer 4 years ago. Last week, the washer started sounding like a 747 was landing in our laundry room. Maytag sent a service representative and informed us that the bearings were faulty and it would cost at least $800 to fix. It is appalling that a 4 year old appliance should fail like this. We will buy a different make and we will never buy any Maytag appliance again. This is such poor quality and worse service. Maytag would only offer a 30-40% off a washer, but only if we bought it directly from them. We can get a better offer from any local store. They also said we could get a discount on the part we need, but not the service. Do not, I repeat, do not buy Maytag anything. You will regret the purchase.

We purchased a Maytag Bravos X washer 2 years ago. Theres not enough water in there, and the clothes get so tangled that Ive had holes in them. Ive had technicians come out several times and they just say that its the water saving feature of the washer. I put it on the wrinkle control setting and the clothes come out ridiculously wrinkled. All of these problems are due to the water saving feature. I absolutely hate this washer and would never recommend it. I want my old washer back with the agitator and enough water in there to actually wash clothes.

Apparently the Maytag Bravos HE top loading washer is poorly designed. We have sparingly used this washer for approx 3 years and it began to make a horrible noise in the spin cycle and then to give us UL error codes. After searching on the internet we discovered that the seal around the main spin shaft and the bearings were bad. Inspection under the machine revealed a terrible rust and grease spot and splatters of rust and grease on underside of unit. This is a typical problem and this machine should have been recalled or at the very least repaired by Maytag for little if any cost. They now make a kit to fix this problem, but this should not happen after only 2-4 years of use on a $700+ machine. Very, very disappointed with Maytag! Customer service, of course, offered us nothing as pathetic 1 year warranty was expired. Ten year on the tub, like anything will go wrong with that.

We purchased the Bravos XL washer just over a year ago. It is being replaced 1/10/2017. Simply put this is the worst product I think I have ever encountered. Extremely noisy wash cycles leave residue on the clothes, clothes do not get wet in some spots. This washer is so noisy you can hear it from outside. What an embarrassment. You have to run the clothes twice first with detergent and again without detergent to remove the residue left over from the first wash cycle (not energy efficient at all). If I could give a minus score like minus 10 I would.

I bought a Maytag Refrigerator (Model No. MFT2672AEM10; Serial No. K31503192) on 05/13/2013 at LOWES. On 07/27/2013 my son got hospitalized due to some kind of infection. He had fever and diarrhea that didnt go away. We didnt know what caused it. When my wife was cleaning the refrigerator, she noticed that the ice bin container had a rusty screw and metal plate. Why is the ice bin screw/metal plate rusting? We informed Maytag about this issue and they replaced the ice bin. Now, the replacement ice bin is rusty again. I sent an e-mail to the Maytag Customer Service Manager on 04/20/2015 and was told that its no longer covered by the warranty. I informed the manager that this is a defective/flawed design/rusting part from the beginning and Maytag should have REDESIGNED it when I informed them first hand and not just replaced it with the same defective/flawed/rusting part. I told the manager that this is a safety concern and Maytag needs to do something about it. The Customer Service Manager I talked to didnt want to do anything about it.

I purchased a Maytag range (YMER8875WS) on June 20, 2011. When I put my Christmas turkey in the oven, the rack fell! It seems the oven wall has gotten wider in the middle, so the rack doesnt stay in place. I have read several comments online about this, particularly relating to Kenmore ranges. This is a very common problem apparently caused by the oven liner bowing outwards.

I bought my black refrigerator in 2006. It has ice in the door and freezer on left side and refrigerator on right. I have not had any problem with my refrigerator and it continues to serve me well. When I need to buy another one, I will probably get a stainless that doesnt show handprints.

Seven years ago when we bought a new house, we bought all new appliances, Maytag Washer and Dryer, because they were suppose to be extra good and sturdy, what a joke. For the past four or five years, I have had to replace the lock on the door of the washer, which means Im without a washer for a week. Since no one stocks the parts because it is such a joke, some repair places wont even consider repairing a Neptune. Seems like since the company stopped making them because of the problems they have, as a minimum they should replace all Neptune washers that have been sold with a reliable washer, front loading in the same price range. I will never buy another Maytag product and will be sure to tell everyone I know not to buy them either.

Model MDB4949SDZ0. 7/10/2018 Purchased from Costco. 7/23/2018 Installed by company arranged by Costco. 6/18/2019 A burning smell was coming from front control panel area of dishwasher when it was turned on. 6/25/2019 & 7/3/2019 Repair technician came to fix but could not find anything wrong so burning smell continued whenever dishwasher was one hour into cycle. 7/12/2019 Repair tech changed out front control panel because burning smell was still coming from handle area. 8/9/2019 Dishwasher does not drain completely when wash cycle is complete. Sometimes there is sudsy water left, sometimes it is clear. The water level is above the heating element at bottom of dishwasher.We only run the machine 2-3 times a week and have been using different cycles to see if the draining issue is with one cycle or all of them. No matter which cycle is used, water remains at the bottom of the dishwasher above the heating element. This seems like way too much residual water. Repair technician is scheduled to come for the 4th time to look at dishwasher but we just received a message that we will have to pay $129 service fee because dishwasher is now out of warranty. Maytag, fool me once, shame on you. Fool me twice, shame on me. Therefore, know that we will not be purchasing a Maytag product ever again.

Have had this problem since week 2 of ownership. Even on the lowest setting, food in the fridge section is freezing and Im having to throw out fresh produce weekly. Called Whirlpool service since under warranty. The very nice service man replaced the thermostat. Only a little bit better as the temps do not range quite as extreme - only 25-46 now! I am now waiting once more for a service appointment, at least 10 days. Plus in Massachusetts they will only give you a 8-5 service window. They give a robocall the night before and you are given a 8-12 or a 1-4 time for your appointment. I also have had trouble with the meat drawer falling out of the track because the upper shelf bows with the weight of a normal amount of stuff. Now the bracket has cracked and the meat drawer no longer stays on the track when it pulled out partially (such as when you need to reach in and get something). Same thing happens with the lower drawer on the right side although the bracket hasnt cracked.

We purchased our Maytag dishwasher from Nebraska Furniture Mart in February 2013. The touch panel on our Maytag dishwasher quit working in December 2014, several lights would come on or flash or not work at all. The first repairman that we had come out took the panel apart, cleaned it up and put it back together ($100). It started working again but a few days later it started doing the same thing again. So I called the repairman back and he said the touch panel would need to be replaced. He called all over Omaha and no one had the part in stock. He called the Chicago Maytag warehouse and was told by them that they were out of them because there were so many defective dishwashers that they used them all. Now they are trying to find a new manufacturer to make them. It could be months before they get them in. So I contacted Maytag and of course they said that is not true and put me through to a parts company that they said has all the parts available. When I told that company that it was the touch panel, I was told by them that you only replace the touch panel for cosmetic reasons! So we got a second opinion from another Maytag repair company and he spent about 10 minutes looking at the dishwasher and said its a defective touch panel. He said he has replaced a lot of them in Maytag dishwashers. He recommended that I contact Maytag customer service and try to get them to pay for the part. I did call them and of course they refused because it is out of warranty. The supervisor even told me that they have not had any complaints about the touchpad malfunctioning! They do not stand behind their products anymore. I will never buy a Maytag or Whirlpool product ever again. I told them exactly how I felt and their only reply was Im sorry you feel that way. I am surprised they continue to stay in business. I dont understand how major stores can continue to sell their products when they are garbage. Based on the other reviews Ive read, Im not even sure we should fix this for $250.

Purchased my Bravos June 2012. This is a horrible washer. It does not clean. It leaves a detergent scum line on clothing. My work clothes are visibly soiled and sometimes come out in a tangled mess. Maytag ignored a first complaint from my wife. I complained again today. Regardless what Maytag does, I will purchase another brand after research. We bought on Maytag’s reputation.

Model MMV4205FZ3 microwave hood combination. No problems with open door signal yet. However, light over the stove burnt out. When removing, it exploded.No didnt unplug first. Previous microwave didnt have a problem with this. Instructions are useless. Didnt say to unplug and doesnt provide a model number for the bulb. Consequently, we have now purchased 5 different bulbs and they dont work. Tested socket and power is going to it. Rep at Ace Hardware said he had heard about this happening several times and provided what was to be the correct bulb -- didnt work.

We bought our Maytag washer and dryer a bit over 5 years ago. Now the UL warning comes on. Found out it will be over $400 to fix it. It only cost $500 new. Repairman says it is very common and not to pay him to fix it. Our GE went 20 years. Lesson learned, wife is out looking at new GE.

We purchased all new Maytag appliances when we built our house. So far, the stove/oven has quit working and been repaired 3 times; its always the ignitor. The dishwasher has been fixed twice. The washer no longer spins out as it should. The refrigerator and dryer so far have run okay. I am definitely going to change brands with my new appliances. I will not purchase Maytag again. Its not what it used to be. I will do without oven this time, until I can buy a new one. Also, the dishwasher door has had problems from day 1, and now, it will not close at all. It seems like its off the hinge. Definitely, its not the Maytag of years ago.

Purchased a Maytag French door freezer underneath refrigerator 8 years ago. It stopped working because of the circuit board located behind the ice and water compartment on April 7th. Contacted a Maytag repairman, which is a whole other story. Had to order the part, weeks and weeks go by telling us the part is coming. Then a call came from the repair man on June 17th, Maytag no longer makes the part. Meantime we located the part by taking the fridge apart ourselves and ordered it arriving today June 19th. Contacted Maytag - Whirlpool corporate. Answer, We are sorry we no longer make the part, and basically told me after spending $2800.00 8 years ago Im up the creek without a paddle.

I thought washers are supposed to last 10 years or something. 3 years and I have to replace it. I dont know who Im more dissatisfied with - Maytag or Direct Appliance where I purchased it. Just thought I would rant and warn others about this brand. The computer died so it doesnt know what cycle its on. Repair guy said its unfixable. ARGH!

I give the Bravo T/L Washing machine and the Maytag company zero stars. I had to call for service 3 times within the last 22 months, twice for the electronic panel which needed to be changed, and the third time, it needing a new tub/drive shaft assembly at a cost of $405.27. I did receive a call from the Maytag customer service and all they would do is make a note of my complaint. I feel if you pay almost $1,000.00 for a machine it should work for more than 22 months. I believe Maytag manufactures an inferior product.Not only did it not last, my family and I found that the clothes didnt come out as clean as it should have, and sometimes, the towels would have a mildew smell to them after washing and drying. I assure you that I have read the enclosed instructions of how to use the machine, load the machine, and only used products designed for the machine

We purchased a TOP of the line Maytag dishwasher with the expectation that we were also purchasing high quality. Boy, were we wrong. Continuous problems with the controls since out of warranty. The controls are in the door and operate pushbutton from top. This is electronic pushbutton not actual pushbuttons.MDB89595SBS.

I am writing for your assistance with an ongoing problem that I am having with my Maytag Series 2000 front-loading clothes washing machine. I am, frankly, astonished and frustrated beyond any means of coping with the response I have gotten from Maytag about the lemon washing machine that was sold to me. As I have never before had any sort of reason to complain about any major appliance purchase (nor about any car or house purchase), I’m not yet sure of what avenues are available to me. It seems prudent to inquire of your office before getting a private attorney to help me with this. The following is my situation:First of all, I am asking for a replacement washing machine. I am clearly saddled with a lemon.On or around December 2010, we purchased the Maytag Series 2000 washing machine from Cedar Appliance of Medford, MA. Within the first several months, the washer started ripping, shredding, and putting holes in our clothes. This did not happen during every wash cycle, just sometimes. At the time, we didn’t know if it was the washer or the (also new) Maytag dryer that was causing it. After living with this for some time, we decided to call Cedar Appliance for service. Cedar came out several times to look at the machines and they couldn’t tell what machine was causing the holes. Eventually, I started examining every article coming out of the washer to determine which machine was causing the problem. Over time and many visits later, Cedar Appliance referred us to L.A.R. Service of Wakefield MA, which they called Maytag service.L.A.R. Service came out and looked at it. They said that we were missing a part. They ordered the part and installed it and said everything should be fine. They also sold us an extended service contract. I am still having the exact same problem with the machine. Today I called L.A.R. and they told me that I had to call Cedar to get an authorization for service. I called Cedar and they told me to call Maytag. I called Maytag and after spending an inordinate amount of time recalling the details, the service representative told me that I could pay up front for an extended warranty and they would send someone out. I asked for a supervisor. I got Kitty. Kitty told me that Maytag would not replace my machine, which is clearly a lemon because I hadn’t yet had enough service done on it. I explained that I have spent hours calling for service, scheduling service, waiting for service, supervising service, and paying for service. She explained that on only one service call did they install new parts, so I needed more service. So, I should have demanded new parts on each of these service calls so that I would have earned some credibility for my lemon machine?The fact is that my family and I have lost hundreds of dollars on torn and ruined clothing caused by a new washing machine! After the boot was installed, or replaced (I’m not sure exactly what was done), we are experiencing the exact same problem. When the L.A.R. Service people left last time, they told me the problem was solved. It wasn’t. This is not normal. This is a lemon machine.Its one thing to have clothes destroyed, but what is extra frustrating is that I never know when the machine is going to destroy an article of clothing. This past Friday, we were preparing to go out of town for our daughter’s basketball tournament. I took the clothes out of the washer on Friday evening to discover that one of the blue uniforms was destroyed. There was no time to replace the uniform and my daughter was out of luck. This means that I cannot put an article of clothing into the washer that I absolutely have to have. I can’t live this way. This is a relatively new washer that should last 20 years. Right now, I can’t wash any important article of clothing. I’ve been told before that it was all set. Kitty has L.A.R. coming again this Wednesday to repair the machine. What am I supposed to do when it’s repaired? Put a uniform jersey in it? This is a very brief description of the experience I have had over the past 1.5 years with this new machine. The hours, money, disappointment, and utter frustration is more than I can describe in an email. I have attached three photos of recently destroyed items. Unfortunately, I threw away tens of items several months ago when L.A.R. fixed it.Is this unbelievable? Or are my expectations too high? Is this really what Maytag/Whirlpool has in mind for customer service? Is this really what they mean by standing behind their products? Why wouldn’t or why shouldn’t Maytag replace this machine? How much more time, money, and tears is a customer expected to spend and endure? How do I regain peace of mind and quality of running a household? Am I supposed to toss this machine and buy a new one? Believe me, that’s what I will have to do if I can’t get relief on this problem. There is no way that I can go many more months with this headache. In many ways, buying a brand new machine would be worth the peace of mind, but I am trying to make sure that my family, as consumers, are treated properly. It is also the principle of the thing. Please advise on any remedies available to me here in Massachusetts and please let me know what additional details should be provided and to whom.As an aside, Maytag/Whirlpool does not seem to be doing well with their reputation on the internet regarding customer service.

I have a Maytag dishwasher and the rollers for the racks are failing due to heat: plastic wheels breaking up. $35 each to buy and replace. There are eight total. So $280 because of poor testing and quality of materials. Manufacturers should test to ensure the parts last a reasonable period of time and are designed for the environment in which they are being used.

Bought this Maytag XL washer and dryer in September 2012. In January 2014, the washer stopped working. Service guy came out and said the electronics went out. Then in May 2014, the dryer died. The dryer door latch broke. Would not stay shut. 2 days later, the heating element went out. Again, the service man came out. This service man said that this model is subject to break downs. This Maytag is a piece of junk. I went out and bought a Whirlpool, which I had before. I would never buy a Maytag again. I paid over 2000.00 for this Maytag and it is the worst washer and dryer I have ever had. Apparently, the Maytag repairman needs to get his butt busy. I have the Maytag now on my sunporch, waiting for the junk man to come and get it.

I purchased our washer and dryer together in 2012. Now my washer is making a really bad sound on the spin cycle. I talked to Maytag in Tenn. and they wanted 130.00 just to show up. Plus 300 to 500 for the parts that was needed. Wow. I am retired and on a fix income. I called a local repairman in OkC. After telling him the brand of washer I had, he said he would not come out to fix it because of the money would be expensive. 300 to 500 dollars for parts. He said it would be cheaper for me to purchase a new one. This seems to be a real problem. I talked to Maytag supervisor and she could not wait for me to get off the phone. Nor would she give me her name. Buy Whirlpool!!!!!!!!

Duck bill valve for defrost water from freezer malfunctions, water flows into freezer freezes, then eventually overflows onto floor. Huge problem for folks with wood floors. Also a slip/fall danger especially for the elderly. When the repair line is contacted, they deny the problem and say you are the only one. But if you do your research, you find there are hundreds of complaints and in November 2013 they issue a service bulletin, but its internal, not meant for consumers to find out. So if you have this problem, go to the Consumer Product Safety Commission and fill out a complaint. Maybe then something may come of it.

Maytag Neptune Stacked Electric Washer & Dryer. Had to buy a motor for Washer but lasted 12 years before giving problems again; then couldnt find anyone that would service for cheaper than $100 for just coming to your house plus $75 an hour for labor. Thats HIGHER than my billable rate! Rip-off Service & parts charges. Found out it was easier & cheaper to troubleshoot ONLINE myself using FIXYA site and others. Expense for an appliance above what most run ~ 1500 for both units. Plus if it doesnt have or offer a 5-year warranty then something is wrong with the quality! Maytag Neptune Series MLE2000AYW 27 Inch Electric Laundry Center with 3.34 Cu. Ft. Washer Capacity, 4 Wash Cycles and 6.0 Cu. Ft. Dryer Capacity, 3 Dry Cycles: White. Worst part on this model was a WAX MOTOR that they used for the Washer to control the door being closed or open. Next worst DESIGN error was they didnt put a drain hole in the plastic rim seal for the Washer door, that area would build up mold & mildew if you didnt learn to keep Washer door open at all times AFTER a wash. We learned by removing the light bulb! Therefore it was easy for my crew to learn to leave the door open after washing. This model was Energy star certified and had a long life here 12 years. Unfortunately I think they build these things to only last 10 years; then you have to replace them. In years gone by... the 1970s Washing machines and dryers would last 20 years!!

Dishwasher is just 2 years old. Touch panel is bad, not Maytag of old. Waiting for the corporate apology. Seems to me that this is a common problem and a case of poor engineering. Also seems like a case of the middle American getting worked over by the big corporate giant. Not happy. Will not suggest Maytag to anyone. Not looking forward to having to replace something that should have lasted significantly longer.

Love my washer. Very durable. No issues with it in the last 4 years and I probably use it at least 5 days a week. Has lots of options to wash different types of items and mine is big enough to wash a full size comforter.

MMV5207BAQ purchased in Feb 2009. I paid $512.00. 5-09 Bob Millers Appliance replaced the door because it bubbled. 10-11 Bob Miller appliance replace the door because the handle broke off. 3-12 Bob Miller appliance replace the door because the handle broke off. 10-16 Door handle broke off again under normal wear and tear. 12/14/16 I went to Bob Millers Appliances and was told to contact Whirlpool. 12/16/16 I called Whirlpool, Tina said, yes it is excessive but it is not under warranty and they do not make the microwave any longer and they cant do anything to repair it and they can not fix the issue. I find it how to believe Im the only person who has had this issue. I dont have kids. Its only me that uses it.

I bought the Maytag Bravo XL MVWB725W washing machine and dryer pair in August of 2015. 2 months after I bought the pair the thermostat went out on the dryer. It was under warranty so it was fixed and no problems after that. In July of 2016 I have my first stainless steel hose break at the fitting because of corrosion flooding my laundry room. I thought it was a fluke so I put another one. The next hose started to corrode in September 2016. We thought there was some weird chemical reaction going on between the hose and the filter on the back of the machine. So we changed to rubber hoses in September. Since then we have gone through 6 sets of rubber hoses. We have had the water company out, they say our water is fine. A plumber out, our new water heater is fine as is our plumbing. An electrician, who changed an outlet and put a grounding wire on our house water line. And an appliance repair man, he found the problem so he called Whirlpool who makes Maytag. There is corrosion on the water temp control. However nobody has EVER seen this problem and doesnt know how to fix it. Not even Whirlpool. And Whirlpool says its my house. Im at a dead end with a washer that is constantly going through hoses. It really doesnt wash clothes very well either unless you put a lot of stain remover on the clothing before and wash it in hot water. And yes it is noisy. Dont buy this product.

I am very satisfied with my Maytag washer and dryer. Had it for 10+ years. No complaints. It’s easy to set the machine according to my preference for each load of clothes. The dryer is great. Settings on the machines are very easy to use. This is important since I have a vision problem.

I have a Maytag MEDC200XW3 model. Good price reliable and rugged. It washes all the way from my delicates to my husbands heavy fire protective clothing with no problems. Holds lots of clothes with no issues either!

I bought a Maytag side by side fridge freezer in 2010 at a cost of £2000. Having come back from a week away it had entirely defrosted spoiling all the contents. An engineer came to look at it but said the fault was unrepairable so he wrote it off. Maytag (Whirlpool) think that it is perfectly ok for a 5 year old fridge freezer costing two grand should now pack up. I, on the other hand, do not... They offered me £700 of the cost of a new Maytag. Joy! I thought. However, this one does not make ice or have chilled water (the principal reason for buying Maytag in the first place). I was then told that this was the ONLY fridge freezer in the entire Maytag or Whirlpool range. Is there nothing else you can do to help? I pleaded. No was the reply. The moral of this story is going posh on an American Fridge freezer is not guarantee that you will get the after sales service that the price would suggest.

After only 4 years, this washer stopped spinning. Called Maytag support (Ha! the ads show the Maytag repairman sitting by a non-ringing phone) I had to wait 20 mins to get through. Only after paying for a service call would they be able to determine if this problem was motor-related. In reading reviews (which in hindsight I wish I would have done prior to purchasing) this is a common problem and is related to bearings going bad. Pay for service call vs buying a non-Maytag product -- will set this out by the curb and buy a different brand.

I purchased a Maytag Electric Range (Model: MER7662WS1) at Lowes in February 2011. After few months, we found many rusty areas on the stainless oven door and on the stainless drawer.On 9/8, I called Maytag at 1-800-688-9900 to complain that stainless steel is not supposed to rust. A representative took the initiative to schedule A&E Factory Service to come to my house for a warranty repair, and assigned me an order # 40629499. I did not request for this service call and naturally, I regard this as a warranty service or a service of quality check of a product.On 9/19, a technician came to check the rusty area and confirmed that the stainless steel have rusted and the rust will eat through the panel. The technician called Maytag, and got the answer that Maytag will not pay for his visit because its not under warranty. The technician then checked the warranty manual, but could find not any statement that neither rust is cosmetic nor rust is not covered. The technician asked me to pay $132 for his five-minute checking service. I was so upset and called Denice at A&E Factory Service at 1-800-905-9505 to bill Maytag directly. She ignored my request and said that I should take it to Maytag.After a couple of hours waiting, holding and transferring, I explained to two Maytag customer service representatives my problem, only to get a Sorry, its not covered, its cosmetic, reply. I insisted talking to a manager and finally got Melinda at Care Solution Team. She, too, refused to waive the charge for me and claimed herself as a supervisor and decision maker and theres no one above her who could resolve this issue.I emphasized that A&E service call was authorized by Maytag, I did not order the service. Who would have thought that a service authorized by manufacturer is not covered under warranty? Besides, this representative failed to inform me that rust would not be covered, she should have known better. Therefore, I believe that the person who initiated the service call to A&E should be held accountable. But Melinda never wanted to agree with this logic and kept saying, We dont force customer to have home service. You are liable for the bill.She refused to pay for the service and forced me to pay the bill from the mistake they made. She even refused to give out the persons ID # and name of the person who called A&E. She only documented my complaint--whats the point of their documentation? If this is the tactic that Maytag is using to categorize rust as cosmetic (if rust can damage material, then you should not call it cosmetic), and ban customers from claiming the rust damage so they can use poor quality of stainless steel on their appliances to save the cost, then, it is dishonest to advertise that this oven is stainless.A representative even said that Maytag should have emailed me with the confirmation of service call and noted that its a non-warranty service. Also, A&E should have informed me before arrival that the service is not covered. All these were not true. First, I did not receive such email from Maytag or Whirlpool. If Maytag would have warned me with non-covered policy such as this, they should have the courtesy to call me in case the email was unreliably routed to spam box. A&E only informed me that they are coming the next day, but no such thing as telling me that the service will not be covered. Even their technician did not know about the non-covered issue, and had to call Maytag today to find out.Had the person who scheduled the service told me that the rust on the stainless panels is not covered under warranty, will I still allow the service call and agree to pay $132 for a five-minute checkup and watch the technician leave without performing any repair? I asked Melinda to let me talk to her supervisor but she said that theres no one who can talk to me, and the only way to appeal is to write to the companys executives. The address is: Whirlpool Corporate Office553 Benson Rd Benton Harbor, Michigan 49022. I doubt that an appeal will help me at all. I will take this matter to small claim court, I wont let them force me to pay the bill when I am not at fault.

We have a similar problem to the others who gave reviews on their still NEW Maytag refrigerators. Ours isnt even four years old and several weeks ago we started smelling a chemical odor which then permeated all of our food in the refrigerator and freezer. We didnt buy the extended warranty because we have owned a few refrigerators and all have lasted just fine for 15+ years with no problems. So I called Maytag. They said for a charge of $369.95 they would schedule a repair and would cover the service call, parts and repair and provide an 12 month warranty. If the service call results in an inability to repair the refrigerator, they will refund the full amount of $369.95. So I asked if Maytag would then replace the refrigerator, and the rep said we have to start with the service call before they would discuss any type of refund or replacement. Im angry and disappointed in Maytag. Its a good thing we have a spare refrigerator in our basement. What a hassle! Weve already had to throw away over $100 in food that picked up that horrible odor. Shame on Maytag!

We bought our $600 Maytag dishwasher less than two years ago and have had three separate problems with it, from faulty instillation, to a faulty seal to faulty control panel. The first problem was covered under warranty, the second problem we fixed ourselves and the third problem, nothing can be done except pay an additional fee of $250+ for a new part. Maytag used to be a good name but with three problems in under two years, the only guarantee given is that if you buy one, be prepared for problems. This company does not stand by their products and will only ask for more money to fix their faulty items.

When my house burned in 1995 I purchased all Maytag appliances when we rebuilt because I had good performance from them up to then. My washer and dryer even made it through the fire and are still going now 14 years after the fire. They are 34 years old. The other appliances I purchased were a chest freezer, dishwasher, stove, and, a refrigerator totaling around $2,000, a pretty sum in 95. I have nothing but good to say about the freezer and the dishwasher, however, the refrigerator and stove stick me in the side every time I look at them. I purchased a smaller refrigerator than I had planned because I was PROMISED that the refrigerator was designed to hold the milk in the door. The first thing that happened when I opened my brand new refrigerator was the shelf holder broke and the milk fell to the floor making an awful mess. They ordered the shelf holder assuring me it was a fluke and sent me on my unhappy way. After I got the part I installed it and crack-smash-pow-swoosh! It happened again! I called the store I purchased it from and they said they ordered extras so to come in and get them, that I had probably installed it wrong. Went like this and I finally told him like I told him at first I do no want this refrigerator! You said and the pamphlet says it is capable of holding a gallon of milk in the door. It does not. It cant even hold catsup bottles without breaking. Thats when he told me that yes, they were having an issue with this refrigerators door shelves. He then gave me the rest of the shelf ends he had and said after that they were gone, they had discontinued them. Also said I was past the days to trade my refrigerator. I told him that was because he kept stalling me, ordering parts. LEMONS AND LIES. Now the refrigerator sits in my laundry room, freezes food in either section on its own whim, and the shelves are held on with DUCT TAPE. I have multiple correspondence with the company but gave up as I was seriously hurt in a vehicle accident and had to put my energies to surgeries and healing. And dont get me started about the stove. I will not be buying Maytag anymore.

So far, so very good. This is the first time owning/using an electric oven. I just love my Maytag. It was affordable, especially since it was a combo sale with the over-head matching microwave from Home Depot. Two years later and it's as if I just purchased it. Wonderful, wonderful, wonderful.

The steam/heat produced by the oven has made the electronic (digital) control panel buckle. Yes! This is a thousand-dollar (plus) stove, and it has warped, through no fault of mine. When I want to cook something, I press the keypad to enter the number of cooking degrees that I want. The problem is, the control board is not working correctly. Regardless of my typing in 350, it will default to 100 degrees and stay at 100.As a teacher, I do not have a huge income. I was disgusted with my recent repair estimate of $80 for a service call, and a quote of over $600 for the replacement part, plus some not-yet-determined labor installation costs. Calling the 800 phone number for Maytag connected me to some local people working as independent and overpriced contractors in Los Angeles, California. They are not MAYTAG employees, so they are not well-informed about the product.I miss the time when manufacturers stood by their products, and had factory-trained and authorized employees available to make repairs. I bought this monster Maytag stove from Lowes. I am disgusted with both companies. I have gone online to research buying my own part and hiring a local yokel to put it in. Most everyone I have encountered has been a rip-off artist. I am teaching your kids and grand kids to read and write, and you dont want to help me repair my stove without price-gouging. I can use the burners to some stove-top cooking. Life has become a hassle without being able to cook.

I purchased Maytag fridge a year ago and it has been a nightmare. The freezer doesnt freeze items. the drawers were all damaged upon receiving. I have contacted Maytag for more than 10 times and 5 techs came that I paid 125 each visit to fix the fridge because I didnt purchase the warranty thinking it was a good product . It is not! They dont stand behind their word. They lie and they send unqualified techs the misdiagnose issue to collect service calls. Please avoid this brand by all cost. My experience is terrible and I never want to wish it on anyone.

We bought a Maytag Bottom Freezer Model MBB1952HEW in 2006. We have already replaced the relay, two years ago, now the compressor is going. I have seen recalls of the top freezer on the internet but not on the bottom freezer. It is concerning when you pull your refrigerator out from the wall as to how warm/hot it is back there. We were told it would be cheaper to buy a new refrigerator versus replacing the compressor. We are so disappointed in how much money we have stuck into this refrigerator for how old it is. I would expect a refrigerator from a reputable company to last longer than 6 years.

If you dont want your sheets ripped, then DO NOT purchase this machine. All my sheets have been torn, and many items of clothing damaged beyond repair due to this machine. Also, the machine started rusting out the first year I bought it (see photo). The repair man said that I must be doing something wrong - of course, its the consumer and not the machine - ha! Maytag should have given all of us a huge credit to a different machine because they knew of these problems early on. Never again will I purchase a Maytag appliance.

So for the past year our 1 yr old freezer has been leaking and holding a sheet of ice at the bottom. Ive been wondering why my electric bill has skyrocketed the past two months and we just realized that the freezer wont even stay closed anymore. Maytag has become a VERY POOR product. Our less than two year old $450 Maytag Drier just busted as well. After paying repairman after repairman and replacing different parts, we had to get rid of it. I am very dissatisfied with Maytag and will never purchase a product with their name attached. Please keep us posted if there is a class action lawsuit. This is unfair to make a product that fails immediately for the price that is paid!

I spoke to Destiny today at the Resolution Center, she knew one phrase, its a low usage washer. I would reply, 3 inches of water in a drum does not wash my familys clothes. Every load is covered in white soap specks, whether powder, liquid or pods are used. Again, Id hear, its a lower usage washer. Ok, I got it.The machine has been cleaned with Affresh.This washer cannot clean a single shirt let alone a full load of wash. Maytag (actually made by Whirlpool) should be ashamed to produce such a shoddy product and expect to the consumer to keep paying for repairs. From reading the reviews on a couple of websites, consumers have to keep repairing this washer time and time again. Destiny told me she would send a technician out at my expense. The machine will be in the landfill on Saturday. Never again Maytag/Whirlpool.

I purchased a Maytag dishwasher for $500. After several months of it working less days than not working, I contacted the repairman. I paid $350 to replace the control panel. I wish I had just replaced it with a reliable product. 1 year into ownership and the seals on the door are falling off. May I suggest never purchasing a Maytag product?

I purchased Maytag gas range in March 2011 at Home Depot, Model No. MGR5605WWO. I received the product in May 2011. The porcelain on the grates chips away leaving large grooves in grate, which affects cooking efficiency, (the fire burns erratically). First, I called 1-800-688-9900. The grates were replaced. And then same problem, it was replaced again, and again the same problem. The warranty to cover stove was extended by 6 months. The enamel on the round magnetic cover for the burner is also chipping away. I was told that this chipping of the enamel is a cosmetic problem and does not affect the functionality of the stove problem.A repair technician was sent out at my request to see firsthand the problem grates. I was told by him that if it occurred again, the manufacturer needs to be made aware of the defective grates. He noted that the enamel covering on the grates was not uniform. I have been told by Maytag supervisor today that she will get back to me within 3-5 days and let me know what is going to be done. I have had gas ranges before, but this is the first time this problem has occurred and its continuation is unacceptable. Is there anything further I can do to ensure I have stove grates that do not chip continuously?

We bought a Maytag dishwasher (Model: MDBH979AWS3) in January 2010. In April 2012, the control panel stopped working. A local repairman came out to see it for $160, diagnosed it, and suggested that we call Maytag to see if they would give us the part because it was only a two-year old machine. He did say that the control panel was not a part that was troublesome!Maytag offered an extended warranty for only $287 that would cover the part! The total repair cost was almost equal to the cost of a new machine. Home Depot, when consulted, acted as if they know nothing. After reading about other peoples experiences with this company, I feel that it is no longer an honorable company standing behind its products. In fact, the whole repair process is set up to rip off the consumer.We will now look to purchase the best and cheapest non-Maytag product, not from Home Depot, and throw it away when it gives out, which more than likely will be soon. These companies have finally convinced me to do what I am sure what they have always wanted every consumer to do. Throw it away when it breaks down.

Our Maytag Bravo washer provided so little water, that our clothes were rarely clean. My husbands jeans gradually developed stains around the knees that never came out, and his white underwear & socks didnt come clean either. After about 3 years, the spin cycle developed a loud sound, like a jet taking off, which was so loud and forceful, it sounded like it was literally going to spin out of the machine. We got rid of the Maytag Bravo after 6-7 years, and Darryls jeans and underwear were clean after two washings. All heavy items, such as blankets, have to be watched over because they always get out of balance several times a wash. We kept the Maytag Bravo, although it wasnt great, and didnt dry clothes completely. These are not machines that you can put clothes in, and just walk away. You have to babysit your laundry.