My washer (Performance Series 4000) needed new bearings about 6 months after purchase. By the time the parts came in and after the A&E repairman rescheduled because he didnt know how to replace them, another two months had passed. Now, a year later and with no more warranty, the bearing needs replacing again! This washer is only 1 year 8 months old! The first repair cost well over $1,500 but was covered under warranty. There are hundreds of other people with Maytag washers having the same issues! Maytag is well aware of the defect and refuses to take responsibility. I would like to file a class action lawsuit against Maytag. Im in Tennessee. Please contact me. Thank you.

MAYTAG BRAVO QUIET SERIES 400 - Do not buy. Piece of junk. I have bought Maytags for years, but they really messed up on these. First I had a new dress in the washer... It ripped it all the way down the back. Last month my dryer went out. It was the heating element. When the Maytag opened up the dryer, all the lint had been going into the dryer casing instead out to the vent. The whole inside of the dryer was packed with lint... It was around the motor and was a major fire hazard. The Maytag man said it was the worst he had seen in his 30 years. This month my washer starts making real loud noises when it spins. Sometimes I have to run it through another spin. Then it just quit. It wont do anything at all. You hear the motor like it is hung... It just hums. You have to unplug it to get it to stop. Maytag repairman said it was the bearings ($300.00 at least) and the computer board had gone out. The repairman said it would cost more than to just go buy a new one. The Maytag repairman himself told me whatever you do, do not buy another Maytag... Now that is sad!!! I grew up with Maytag. My mothers washers lasted at least fifteen years. This is my fourth and last set of Maytags after these!!!

The new technology on the washers is useless and saves no energy or water. People figure out how to get more water in the tub and use that setting. There is not small or medium water fill anymore.

Bought the Maytag top load high efficiency washer (also matching dryer which works perfectly) brand new less than 6 months ago. It is the worst. It leaves swirl marks on my clothes that doesnt come out. Leaves part of clothing dry without being a large load! If I put sheets in there it blows up like a mushroom and leaves that part dry. I use the correct detergent. I had a serviceman, that the manufacturer suggested, check it and determined there is nothing wrong with it which only leads me to the conclusion that it is a poorly designed product. Spoke to a manager at Maytag that said the machine works fine. And because it is in a business setting there is nothing they can do. (What? If it worked fine, I wouldnt be here.) Called to company I bought it from... Theres nothing wrong with the machine plus we are closing the business so its the manufacturer warranty that you need to call them. I would have been happy with a exchange. Poor design, poor customer service.

I purchased a Maytag top-load washer 16 months ago. I had a problem with it four months after purchase and they told me it was not leveled, which I did not believe. I set it up as the manual said to. The washer left clothes soaking wet about every 30 loads. I continued to use it and the washer finally quit working after 16 months. The repairman found the nut which holds the pulley on the shaft that turns the drum had been loose and had been this way for some time. $129.00 later, it was fixed. It works fine now. I wonder if this problem should have been caught on the first service call when it was still under warranty.

Re: refrigerator model # MBF2258XEB1. The above-referenced refrigerator was purchased in 2011 from Home Depot. We paid over $1,000.00 thinking we were buying a good product. Right now the bottom freezer is working but the refrigerator is not cooling. An appliance repairman cleaned out the defroster part, but that did not resolve the problem. He said it was a compressor/valve gas line problem. I cannot afford to spend hundreds of dollars to have this repaired. Even though the warranty has expired, I believe that Maytag should pay the cost of the repair. This is VERY inconvenient and frustrating.

All I can say is what a mistake. Had a front loader that always smelled and had mold around rubber gasket in door. So, wanted a top loader this time after old GE died. Unbelievable, not enough water to clean clothing. Clothing comes out with some dry spots. And the worse thing is washing black items, tiny particles on black pants, shirts, etc. Think is lint not soap but not sure. You have to rub all over the clothing to try and remove. This washer is 8 months old and I have cleaned it with baking soda and vinegar mixture thinking this would help, it doesnt. The spin cycle sounds like a rocket ship taking off. Lots of banging noises during operation also. I have invested a lot of money thinking Maytag is rated high. It is a pretty grey color with glass top. Well I was fooled, not only the saying looks arent everything for people but its true for washing machines. I have gotten multiple mail from co. wanting me to get extended warranty. Think I will, usually dont, cause I think it wont be reliable. Wish I had my washer from the 70s and 80s. Plain old wringer that got things clean. Just put black pants in dryer on very low heat taken out damp cause I dont dry a lot of my clothing. This seems to have helped to remove stains (soap)/ lint. but, talk about wrinkles, oh boy, this machine has that spin cycle going 100 miles a minute. And if you pick a lower spin speed things come out wet. I actually can say I hate this Maytag Bravo. Things dont come out clean, wrinkles beyond control, very loud. Please folks check out your sites on the internet before buying Maytag.

Currently own model MTB1504ARW, serial number 12541413GT refrigerator. The defrost thermostat broke and it is causing the device to frost over and not cool. Maytag is trying to replace the part with part number 63001051 and that part does not match the part that came with the machine. I spoke with a supervisor, Mr. ** who certainly was not a problem solver or any help, in other words, lacks customer service. I explained the installation of the wrong part may be dangerous and could cause a potential fire or hazard. He assured me this was the part available, but also said it was discontinued and I would have to find it with an outside vendor. I explained I compared the part removed and the part they are suggestion, per the part list, and its the wrong part. As a supervisor, Mr. ** failed to provide true customer service for myself and future customers who may be in the same situation, with the potential of causing a hazard for customers. The Maytag supervisor should learn to provide customer service and prevent possible hazards for customers, taking the next necessary steps or research the issue with other departments within Maytag. The parts below are evidence of the issue, the suggested part has two wires, the one from the refrigerator has three... poor customer service, at best with potential hazards to families and children. It may because their appliances dont break, according to their commercials, they just have too much time on their hands and cant provide the assistance that is needed.

We bought the Maytag Bravos washer & dryer combo from box store. I wanted an extra large capacity washer to accommodate king sized bedding, and having fewer wash loads in general. Cons: 1 - This machine is not energy efficient when each wash load takes 1:30 to 1:50 each load. 2 - The detergent/fabric softener/oxi dispensers are a joke. Water dumps into every compartment at once. And if there’s still detergent left by the rinse cycle, well you get the picture.3 - The “Bedding” setting is the only one which will provide enough water in the tub to get anything wet. Since there isn’t any type of agitator the clothing/bedding just floats on the surface in dirty perfumed water. 4 - With any of the other settings the water level is so low it doesn’t always get everything wet so items are not being washed properly. At most maybe 2 pairs of jeans or just a few t-shirts can be washed on the “Normal” or “Power Wash” settings. 5 - Because there isn’t an agitator, clothing gets knotted up. Dress shirts, dress pants, jeans, towels, you name it, everything comes out of the washer in a knotted mess.The Bravos XL Dryer: My only complaint with the dryer is that it allows a good amount of lint to pass through into the machine. Then it’s difficult to get any type of lint brush into the vent area to remove the lint. Dampened lint in the machine can make clothing smell musty and nasty. I had to call a service to remove lint from the dryer & ducting because of the odor lingering from the inside the dryer.

The brackets that make the door open and close are just screwed Into the plastic lining with no kind of anchors. If you use the freezer a lot the screws come loose. Can’t close the door. And then 300 dollars later a service call. All to replace a screw. That’s just fine but the hole is stripped because no one could install a 50 cent anchor on installation at the factory. No more Maytag for me.

Bought this Maytag microwave mmv 4205ds March 2016. Have had open/close problems five times in 3 years. Unit replaced under warranty once. Now out of warranty. No need to mention inconveniences we’ve been through. Whirlpool-Maytag obviously have done nothing to correct this problem. I will never buy any of their product again. Wanted to give them ‘0’ stars but program won’t allow me.

This washer is awful. We had repair guy out within year one 3 times. Changed the door gasket because it was a known problem. That did not fix problems. We have to drain and clean out hard to reach filter monthly, socks get caught in drain filter constantly. Horrible, horrible, horrible. Hate it.

Angie from WFCC-PREFERRED APPLIANCE REPAIR had the wiring harness delivered to her personal address and then came out and installed it that same afternoon past 5pm to ensure I had a working stove. She explained what had happened with the parts delivery mixups and also delivered a $100 gift card. Very happy to have my range working and all has turned out well. I am a long time Maytag customer and its great to have all my appliances back.

My husband and I purchased our Bravo washer and dryer from Home Depot about 5 years ago. They have been the worst ever. Clothes always tear and we continue to receive an F1 error every time we try to wash something. I dont have the money to buy a new one, but I sure wish I did. I will never buy a Maytag anything ever!

I have a 4-year old Maytag refrigerator. The back of the top freezer compartment is frosted and frozen, and the bottom refrigerator is now too warm to put food into. I wonder if a lonely non-busy Maytag repairman can come and fix it? Oh wait! Thats the deceptive false advertising that I bought into when I wrongly assumed that these were great appliances. I cant afford to get this fixed and after what Ive read from other peoples experiences, it wouldnt matter anyway. It would just break again anyway. What a joke! Ill unplug it and try replugging it in after it thaws and maybe that will work.

I purchased this refrigerator 1 1/2 yrs. ago. The refrigerator stopped getting cold about 3 months after warranty expired. I called Maytag company and told them how disappointed with their product and also how angry I was after spending $1500 only 18 months ago and now it is useless! They kept asking me if I bought the extended warranty and I said I didnt think I would have to after buying a brand new product. And then it breaks so soon!! And now they want me to spend an additional $359 to get the warranty... what a racket! She told me to look under the fridge for leaks. Sorry I cant, Im disabled. She said too bad and would have service man call me but that would be even more expensive. Woops, disconnected.

We bought the washer less than a year ago. The washer became off balance with an average load of jeans. The washer shook so violently that it cut our floor, busted our wall, and broke itself. Water covered our floor! We have now been over a month with no washing machine (still paying on it, by the way). We have had to pay to get our clothes washed in the last month = EXPENSIVE! The repair company has been out to our home twice, broken high-quality tools trying to repair the machine, and told by their higher-ups that the washer can still be repaired. Customer service only tells us that we have a repair warranty and the first repair has no time limit.

This Maytag Bravos HE machine has the poorest design! It doesnt use enough water on the normal cycle so I always have to use the bulky load just to get the clothes wet. The old washers used to spin the water out thus keeping the load even. This machine drains the water first and then tries to spin an uneven load! When this happens the machine bangs loudly from side to side, stops, refills with more water and starts the whole process again until it fixes its problem or until you go shake out the entire load and reposition everything. Then it uses more water to start the process all over again. It takes twice as long to do a load of laundry.Every time I use it I say I hate this machine! This machine should have never been released without extensive testing. Maytag could have figured out all of their own problems and fixed them so we wouldnt be writing all of these bad reviews. A recall should have been done years ago and the problems all fixed. I will never buy Maytag again!

Our control panel just went out...purchased in November 2015. From reading reviews it appears our only option is to purchase a new control panel and hope for another two years. Ours (MDB7749SBM3 Dishwasher) was purchased from Sears and was not cheap. When is Maytag going to recall this panel? I read reviews that this problem goes back to 2011.

Dinner ruined again... I bought all brand new Maytag stove MERS755RAW, I can only use one area and that has cant move them, the racks fall through. I have burned myself time after time when attempting to pull the racks in or out. Friends arrived and when we pulled cooked dinner out the rack fell through and it was so hot I could not hold it causing the entire dinner to come crashing down and spilling everywhere. I along with my family cannot use it again. Can anyone assist or make a recommendation? New racks do not work as it appears that oven has expanded and the dimension have changed. Do they have a recall or safety repair bulletin?

Theres always a problem with this thing. It doesnt clean the clothes, its always off balance, and now it leaks from the bottom side of the machine in the clean washer cycle. Its only 2 1/2 years old. Should of listened to the guy who fixed my old machine. Dont get a Maytag!

Neptune Washer: Tears clothes at random intervals and their help desk asks for money.

I bought the Centennial top load washer and the dryer in May 2016 at Lowes. They are junk. I had a secondhand Craigslist Maytag washer that lasted 7 yrs and it was still running just fine when I got rid of it after purchasing this HE junk. The flimsy plastic door handle on the dryer fell off about 6 months ago. The clerk at Lowes assured me that the washer was high capacity & could handle heavy loads. Now I cant wash heavy loads because the agitator is already loose and getting ready to break. I have to wash smaller loads on the hand wash cycle. I cant wash my comforter or my rugs. The real kicker is I cant reach Maytag! I have tried calling to sit on hold for 30 mins to an hour. I tried the live chat during their regular business hours and it was not open. I am so disappointed in these machines. This is the first time I have ever purchased a new washer and dryer and this is what I get. I might as well have set $850 on fire. DO NOT BUY NEW MAYTAG MACHINES. THEY ARE JUNK.

It’s a nice look to your kitchen first, and an easy clean. Works great for heating up stuff in a hurry and makes popcorn perfect on the popcorn button. Does ok at melting things. I have been happy with mine for 3 yrs so far.

At first the Maytag Bravos XL top load washing machine met all me expectations. After 3 yrs. the top where you load bleach and fabric softener began to rust. This is not covered under warranty. My last washer was a Whirlpool and had it 15 year and never had that issue. So it cant be from the water, just poor workmanship. Very disappointed. Now my lid came loose and is ready to fall off. Would not recommend.

Had this model MDB7749SBM1 for almost 3 years and paid over $700 for it. Thought I was purchasing a good machines. The last few months the control panel pops out and away from the front door panel. Do get it back. You have to unscrew the panel from the door. Inside is all plastic and broken. How can it be broken when it is an area never touched. Every time you open the door after a wash it pops out again. To get it repaired will cost too much. It is a badly designed unit which should have a latch instead of just pulling out.I am so disappointed and will think twice before buying Maytag. I have never had luck with any Maytag dishwasher lasting. At this point I dont know whether to just buy another brand or glue it. We are not keeping our home so I dont want to invest money. Awful machine and I see it is discontinued so there are a lot of complaints. Thanks for sticking us Maytag.

I had purchased a Maytag Front Load Washer Model no. MHWE300VW00 in 2009. Now the rear tub, basket, and belt are gone. I will never purchase another Maytag product and would not recommend them to anyone.

Our Maytag Bravos is 4 years old. Settings are preset at the factory. Besides the glitches others have written, the hot water sensor INSIDE the machine has gone out. This means - no clothes can be washed on the hot setting, and the warm setting gives only lukewarm water. I have had more than one plumber look at the machine, and the consensus is...the internal sensor needs replacement. However, this machine being only 48 months old, I am debating whether or not just to buy a new machine. This is a HE washer, and I am very disappointed in its performance. This is the worst Maytag machine I have ever owned.

I have had this washer (Maytag Bravos) less than a year and it does not clean my familys clothes at all. I have had to throw away clothes that are stained and ruined because this washer does such a poor job of washing. For the cost of this appliance, I thought it would do an excellent job, only to be disappointed. I have owned other Maytag appliances without a problem. This one is a disaster and has turned me against Maytag.

We first purchased a Maytag Neptune washer and dryer set. We loved them. Had them for 15 years with no problems. When we decided to get a new washer and dryer, we were loyal to the Maytag brand. I was immediately drawn to the Maytag Bravos XL due to the extra large capacity. What a mistake! This washer and dryer pair take more than two hours to complete a single load of laundry. It often takes more than one wash to get clothes clean. If you wash an extra drum large load of laundry, often times there is not enough water and agitation to even get all of the clothes wet. I have a one-year-old boy and a six-year-old boy, their clothes get very dirty. This washer Does not get food off of my one-year-old’s bibs. And my six-year-old’s clothes come out looking as if they haven’t even been washed. What a disappointment! My husband and I are going out today to purchase a new washer and dryer set after having just purchased these Maytags in April last year. What a waste of money! Please include me if a class-action suit it’s taken.

This oven isnt even worth talking about. Just dont buy it. I used to bake a lot, but my recipes dont turn out anymore. My old oven was much easier. I dont know what the problem is, but I suspect it is oven temperature. The door also sticks. I have only had this a year and am ready to junk it.

Like everyone else got that French door fridge and was also duped on that 1 yr warranty - a 95 dollar repair visit for a 485 repair job on a 1200 dollar purchase. Shame on them. Im gonna fix my new floor and replace that frozen bottom, leaking on the left, non-working ice maker 2 yr old refrigerator. Very disappointed with the whole thing and sorry for all of our losses.

Purchased a Maytag Bravo. One of the worse purchases weve ever made. First the much of the clothes does not get submerged. 2nd the clothes comes out extremely wrinkled. Called the Maytag people and they explained that Im putting too much clothing in the washer. I explained Im only filling the washer half way. They explained it should be filled only a quarter of the way. What??? Do not purchase this machine.

This machine is not backed up by Maytag unless you purchase an extended warranty. I tried to contact Maytag regarding this machine breaking in less than two years. This machine has all the bells and whistles but dont expect to use them all because as soon as I used hot water or steam, it affects the lid lock assembly. This should be a recall from Maytag. They know it happens but arent doing anything to improve or remedy the situation. I was only able to use this machine with cold water after this happened. I spent more money getting this washing machine fixed than it deserved. Im so disappointed with Maytags customer service and their product.

I purchased this machine and after 2 loads it started making a very loud and awful noise. Maytag sent a local service person and he found a screw that had come undone and was in the motor. Since then there are a few strange noises that the machine makes during different cycles, usually involving spinning. Called Maytag and then sent repair person. This young man was non-verbal, was probably 20 and it was impossible to communicate and try to figure this out. Person sat through a full cycle and he said the noises are because the machine is out of balance. Well, why did the sync system not balance at the beginning of the cycle. No answer to that. He reported to Maytag that nothing was wrong with the machine.Machine is still making noises and I cannot wash a small load or it will still be wet at the end of the cycle. I am a widow and live alone. I dont wash large loads. So I called Maytag again. They dont care. Finally they agreed to send another 2nd opinion. I have a lot of videos of the machine making strange noises and the repair kid does not care...lots of blank stares from him. I highly suggest not going with Maytag. They dont back up their products and they leave you with a bad machine. My LG FL was perfect. Never an out of balance load. I could wash a single item with no problem. MAYTAG IS A TERRIBLE COMPANY.

I purchased this washer in April 2017 from H/D. The machine started making funny grinding noise over this weekend. Had a tech come to house to repair. Tech said the insides are stripped, 300 plus in parts to repair and would be weeks to get parts. I called Maytag and they offered to send their own tech to see which parts and if any of them would be under warranty at a price of 109. I explained that I had an expectation that a washer would last longer than 31 months and spending another 109 dollars would be bad money after good with the 80 dollars for my tech. Maytag said take it or leave it. I am going to Lowes for a GE machine. DO NOT BUY THIS. IT WONT LAST. I will admit, Tina from Tennesse, the Maytag customer complaint person was nice and professional but not actually empowered to do anything to help. I will recommend to my 5 kids never buy Maytag.

PURCHASED WASHER FROM LOWES. IT STOPPED WORKING IN 2 WEEKS. CALLED MAYTAG FOR SERVICE. First repair service wanted to charge me. Next repair company Rawlings made 2 visits, looked at washer 1st visit said they had to order top latch. 2nd visit need circuit board. 3 weeks passed no latch, no circuit board, nor repair service. DO NOT BUY A MAYTAG WASHER.

Maytag dishwasher model MDBH979SAM1 purchased December 2012 From Home Depot. After only 14 months of usage the front panel ceased to work. Contacted maytag about issue and they responded THERE ARE NO KNOWN ISSUES WITH THIS MODEL. After doing some research (5 seconds), I have found thousands of people with the exact same issue. Maytag has stuck their head in the sand. Either they are ignoring this issue or just dont care due to excessive cost of replacement. This is obviously a design flaw due to poor engineering and Maytag needs to stand behind their product and fix this issue. Personally we had to save up for 1 1/2 years in order to afford a dishwasher. Now we are stuck. Some people have replaced this part costing $200 2-3 times. I cannot afford to take the chance on a repair. I will have to start saving again for a new dishwasher and this one will not be a Maytag. (Less)

Under class action suit in 8/2005, Maytag repaired my Neptune washer by replacing motor conversion kit. 6 yrs later the washer is having same problems as had originally; we asked Maytag just to replace the motor drive again ($190.00 part). They refuse, although this motor drive had identical life span to the one they replaced. It seems the replacement part was not new and improved, it only lasted as long as the original. Only now, we are past the class action suit deadline by years.

I purchased Maytag dishwasher Model #MDB7749SBW in November of 2013. The front touch panel no longer works. Everytime I push the selection for wash it automatically jumps to Cancel. This dishwasher is less than 2 years old. I didnt purchase the extended warranty simply because I thought I was purchasing a very reliable product. Lonely Maytag Repairman of old. Ha Ha. I am very disappointed and am telling friends about this and all of the reviews Ive read that are similar complaints. I would never purchase a Maytag product again.

In July 2012 I purchased a Maytag BTM standard door refrigerator from Home Depot. Approx. 2 weeks from the 1 yr. Standard warranty July 2013, my refrigerator started cycling like every 20 minutes and loud popping noises started occurring. 1st service tech would only stay 15 minutes & did not want to stick around to hear the noise. Ran the standard tests and said everything was fine. That was around Aug. 2013. So I put up with it for a few more months and finally the popping noise was getting louder. 2nd service guy (Jan. 24, 2014) got to hear my video recording of the refrigerator cycling and loud popping noise. He replaced a bad dul part (Note: they all wanted to blame it on our ice maker that we never ever hooked up). Oops...wrong diagnosis. Whatever he replaced stopped the constant cycling pattern but now the popping noise is getting even louder like a shotgun going off. 3rd repair guy (Feb. 20, 2014) tells us that is normal and recycle product material is not that good nowadays?? I pay a $1000.00 for a noisy refrigerator and they say it is a normal sound. I dont think so. The refrigerator is now popping so hard that the right side of my refrigerator that faces the open is now buckling due to the compression of the heating and cooling which is causing the loud popping noise. If you rub your hand down the side of refrigerator you can feel the waves forming on the side of the refrigerator. Trying to get a Maytag rep out here. Something needs to be done about the production of these bad appliances.

Less than 1 year ago, my washing machine that my husband bought me was a Maytag Mod #MVWC200XW0. It went. The repairman came and had to put in a brand new capacitor and less than 3 months later, there are two things that are wrong with the washer and I cant use it again. I have to go to the laundromat and take clothes elsewhere to get them done. I took out an extended service agreement in January. Maytag deducted $21.18 from my checking account and they never sent me an invoice for the balance of $42.36. I kept calling and trying to get an invoice. Then on June 25th, I received a letter in the mail that they cancelled my service agreement. I guess this was cancelled in May and they sent me a letter a month later. Now, the repairman was there last night and they could not fix it without us paying upfront and the extended service plan said they didnt even know if we would get reimbursed for any of the parts. This is very poor for a washer that is just a little over a year old. As far as I am concerned, this washer is junk and needs to be junked. My husband got a lemon. I am not putting this amount of money in something that every 3 months has something going wrong with it. I would appreciate a phone call back or something that could be done. Thank you.

I purchased a Maytag Electric Range (Model: MER7662WS1) at Lowes in February 2011. After few months, we found many rusty areas on the stainless oven door and on the stainless drawer.On 9/8, I called Maytag at 1-800-688-9900 to complain that stainless steel is not supposed to rust. A representative took the initiative to schedule A&E Factory Service to come to my house for a warranty repair, and assigned me an order # 40629499. I did not request for this service call and naturally, I regard this as a warranty service or a service of quality check of a product.On 9/19, a technician came to check the rusty area and confirmed that the stainless steel have rusted and the rust will eat through the panel. The technician called Maytag, and got the answer that Maytag will not pay for his visit because its not under warranty. The technician then checked the warranty manual, but could find not any statement that neither rust is cosmetic nor rust is not covered. The technician asked me to pay $132 for his five-minute checking service. I was so upset and called Denice at A&E Factory Service at 1-800-905-9505 to bill Maytag directly. She ignored my request and said that I should take it to Maytag.After a couple of hours waiting, holding and transferring, I explained to two Maytag customer service representatives my problem, only to get a Sorry, its not covered, its cosmetic, reply. I insisted talking to a manager and finally got Melinda at Care Solution Team. She, too, refused to waive the charge for me and claimed herself as a supervisor and decision maker and theres no one above her who could resolve this issue.I emphasized that A&E service call was authorized by Maytag, I did not order the service. Who would have thought that a service authorized by manufacturer is not covered under warranty? Besides, this representative failed to inform me that rust would not be covered, she should have known better. Therefore, I believe that the person who initiated the service call to A&E should be held accountable. But Melinda never wanted to agree with this logic and kept saying, We dont force customer to have home service. You are liable for the bill.She refused to pay for the service and forced me to pay the bill from the mistake they made. She even refused to give out the persons ID # and name of the person who called A&E. She only documented my complaint--whats the point of their documentation? If this is the tactic that Maytag is using to categorize rust as cosmetic (if rust can damage material, then you should not call it cosmetic), and ban customers from claiming the rust damage so they can use poor quality of stainless steel on their appliances to save the cost, then, it is dishonest to advertise that this oven is stainless.A representative even said that Maytag should have emailed me with the confirmation of service call and noted that its a non-warranty service. Also, A&E should have informed me before arrival that the service is not covered. All these were not true. First, I did not receive such email from Maytag or Whirlpool. If Maytag would have warned me with non-covered policy such as this, they should have the courtesy to call me in case the email was unreliably routed to spam box. A&E only informed me that they are coming the next day, but no such thing as telling me that the service will not be covered. Even their technician did not know about the non-covered issue, and had to call Maytag today to find out.Had the person who scheduled the service told me that the rust on the stainless panels is not covered under warranty, will I still allow the service call and agree to pay $132 for a five-minute checkup and watch the technician leave without performing any repair? I asked Melinda to let me talk to her supervisor but she said that theres no one who can talk to me, and the only way to appeal is to write to the companys executives. The address is: Whirlpool Corporate Office553 Benson Rd Benton Harbor, Michigan 49022. I doubt that an appeal will help me at all. I will take this matter to small claim court, I wont let them force me to pay the bill when I am not at fault.

Purchased the Maytag Bravos upon recommendations from Lowes and Home Depot to replace a 20-year Kenmore that finally died. Since the Maytag brand was always considered to be the top of the line washers, we purchased the pair. About a week ago during the spin cycle I thought that a 747 was taking off in our laundry room. Called a local appliance repair service who said that there had been numerous issues with the Bravos series and to call Maytag to inquire about a recall. After 45 minutes on the phone with a very sweet naive young lady, she told me that the new models did indeed have a 10-year limited warranty on parts. However my 3-1/2 year old washer was not grandfathered into the warranty. I could (a) pay the $150 service charge to have someone come to inspect it or (b) buy a new one. I will be purchasing a new one but it will not be a Maytag or Whirlpool product. Now we know why the commercial for the Maytag repairman is not running... Hes now very busy working on their broken products.

Is there any place to give a zero to this Maytag Front Load Washing Machine Model MHW5500FW1 and if there is a class action lawsuit please include us! We have owned other Maytag Washing Machines and never experienced such an epic failure as we have with this washing machine! We were so excited when we purchased our new Maytag washer/dryer set in March of 2018 we even remodeled our pantry/laundry room to accommodate them! As the chief operator of the washing machine, I have literally cried at what a mistake weve made! We have no complaint of the Maytag dryer. Let me describe my new normal procedure for laundering a load of clothes. First, load the washer with clothes then press power/cancel then press rapid wash let the clothes get HOPEFULLY saturated with water then hit hold to start and then hit power/cancel this shuts off the washing machine. I then press power/cancel again and select normal and the water empties out of the washing machine from the prior load and then starts to refill, if the add a garment light comes on (when it wants too) and no I dont change any pre-set settings I am able to add extra water with a pitcher, if this procedure works I let the washer run its 1-hour and 48-minute cycle. If not, I have to start over again because the add garment light wouldnt come on to allow the door to unlock. After the clothes are finished I again press power/cancel then hit rapid wash put my fabric softener in the dispenser press hold to start and let it run its 36-minute cycle making sure my clothes are rinsed appropriately and not stiff because of the lack of water. I neglected to say that when Ive tried tricking the washer and think I am able to add extra water, if Ive added too much the sensing kicks in and the washing machine drains all the water out on its own and refills with the little water it allows! Which is maddening! I throw up my hands and sit down and cry!!! I have contacted Maytag/Whirlpool complaining about the lack of water and their wacky water sensor! I asked them how can you conserve water and electricity when you have to wash your clothes over and over with long wash cycles? This doesnt make sense! My white clothes are now dingy and stiff as well as the colored. Maytag says you can use powdered detergents if its HE High Efficiency powdered detergents, but thats not true. The detergent doesnt dissolve and ends up on the clothes at the end of the long wash cycle because of the lack of water! From the beginning I adjusted the amount of powdered detergent for the front load washer and have to dissolve it in hot water prior to washing and hopefully am able to add it to the clothes if the add a garment will let me! I have now resorted to extra cycles to rinse out any remaining detergent hoping my clothes will be soft and fresh smelling. I had planned to replace my old Maytag agitator washing machine with this piece of junk front loader, fortunately we kept our old washing machine as a back up!

Bought new and only had one service call in 20 years. The control panel was replaced. Since then, the dishwasher has performed well and, factually, was far less expensive than many other models! That figured in our decision when remodeling our kitchen back then.

Maytag dryer MEDC215EW - This dryer does not dry the clothes without many wrinkles. Sheets just ball up with the inner sheet a mass of wrinkles. Small loads just flop from top to the bottom of the dryer, falling in clumps. I have gone back to having to ironing. Very disturbing!!! I would not recommend this dryer to anyone.

Two months after purchasing our Maytag refrigerator, the light/cooling unit went out. After speaking with Maytag’s customer service and scheduling a repair company to come fix it, it took 3 separate trips over a span of 2 or 3 weeks to finally find the correct replacement piece to get it to work again. It is now 10 months since buying and we, once again, are having issues with the lights going out and randomly coming back on, the water/ice machine not dispensing, and we’re just waiting to see if the cooling unit isn’t out as well.I called Maytag as soon as we noticed the issue, and after waiting 15 minutes on hold, they scheduled a repair service to come check it out... in 5 days. Having spent $2300 on a refrigerator for our family, we were hoping for a reliable product. I would NOT RECOMMEND this refrigerator and will never buy anything, or let any friends or family members purchase anything, Maytag manufactures ever again. As if the faulty product itself weren’t bad enough, I have had the absolute worst customer service experience. Who would have thought it could be so difficult to look up a customer account, even after having it registered with Maytag after purchasing.

We bought this Maytag Bravos 300 Quiet series top loading washer 3 years ago. Maytag was always the top brand to buy so I thought it was the style washer but now I believe Maytag has failed to keep their standard of quality high. My clothes come out of the washer almost dry and full of lint. Even though I use the HE wash soap, it does rinse out of the clothes. Dark clothes come out with a noticeable scum so I suppose the lighter clothes do, as well, I just cant see it. I always have to double rinse them which defeats the whole economy issue. Im not happy with this washer and would not recommend anyone to buy a Maytag brand washer. I absolutely HATE this Maytag Washer. DO NOT buy it. I would rate it less than one star however they did not offer a 1/2 star. If there is class action lawsuit please include me.

I absolutely love this Maytag Bravos XL washing machine... I bought this machine before doing any research because of a sale and then after reading multitudes of reviews... positive and negative... I thought I had made a mistake. The absolutely most important thing with this machine is to load it properly and select the proper wash cycles. You must stack your clothes around the outside of the drum leaving the center open. You must use HE detergent. This is a Commercial grade washer and is meant to be loaded. The twisting and wringing of clothes is because of the high speed nature of the spin cycle (commercial). If you have never been to a public laundromat then you should try it and see what those machines do to your clothes. I too was apprehensive about the water levels at first... So I stood there for an entire cycle multiple time and on diff settings.The machine is constantly adding water as needed and each time after about 10 min... no matter the size load I put in. The clothes eventually were covered by water. Have had no issues with clothes that come out dry in spots. I suspect this is due to improper loading. Again my info on using this machine... loading techniques etc.. all came from positive reviewers stressing the importance of these key factors. This machine was not designed or intended for light or delicate use. So if you do a lot of those type loads perhaps this machine is not for you. As for the loudness and banging I have read about I have not experienced that. I have read reviews that the problem in some case ended up being metal or plastic drip pans used under the machine. Mine sits on concrete. Anyway hope this helps someone out.

I will never buy another Maytag Product in my life again. The Bravo is the worst of the worst washing machines ever. They claim to save on water but the electric it uses is terrible. You have to be a magician to untangle the clothes. Anyone who had anything to do with the workings of this machine should be fired.

In 2007, we bought a Maytag Neptune Washer Dryer Combo from Lowes. By 2008, the washer started stopping operation at every rinse setting, requiring someone to constantly monitor the machine to assure that the button was pushed to fulfill the entire cycle. We called a repair company and were told that the machine was shutting down because the screen in the water intake was getting clogged with debris and was making the machine feel that the water was shutting off. Thus, according to the repair man, the machine was shutting itself off. He showed me how to clean the screens in the intake line and charged me about $150 for the service call. Within a week the machine was doing the same thing again. I pulled out the screens and they were clean. We continued to watch over the washer whenever it was doing the wash and continued to push the button to restart the machine. We live in a very rural area and there are really no repair services available without paying enormous fees just to get them to make a call and the wait is often more than a week.Shortly after the intake incomplete cycle problem, the washing machine stopped getting the water out of the clothes in the spin cycle, forcing us to wring out the clothes before putting them in the dryer. Then we noticed that the washer was leaking from the bottom rear all over our hardwood flooring. We went out and bought a new washer dryer based on reading consumer reports.The cost to replace this piece of crap from Maytag was in excess of $1600. We are only in this house part of the year so this Maytag product not only did not work very well over the short time that we owned it, but it was only being used for a few months out of the year. We have since learned that there was a class action suit over this product line and would like to know how to join the suit. We are so far out in the woods that we will not get our new washer / dryer until some 2 weeks out from our purchase. We have spent nearly $3,000 since 2008 on washer dryers, an average of $1,000 a year.

This Maytag washer and dryer are far more superior than the units I had before. It is also made in USA which makes me feel like it will not fail me as soon as the others. The agitation when washing anything is something else I love. I will buy more Maytag in the future.

I purchased Maytag dishwasher (model # MDBH979AWW3) in June of 2010. Trouble started on washer after 18 months. Touch pad buttons dont all seem to be working. Occasionally gets to run after slamming door multiple times, but dispenser doesnt function properly. After trying to diagnose myself with door switches, connectors, etc., I caved in and called service. Service quoted $470 parts and labor to fix the problems, including control touch panel, dispenser, and control board (seems common from what I read here). Wish I had seen this string of posts before I called Maytag/Whirlpool customer service to see if they would help before I did any repairs. The responses I got from the service rep were rigid and scripted. Only time she varied from the script was to explain that modern high-efficiency appliances dont tend to last as long as ones 20 years ago. 18 months? Really? I might buy that if it was a mechanical durability design issue. Supervisors responses were also scripted, pointing back to the 12-month warranty. She said she did a warranty search on my model and that there was no warranty concern for this problem (really?). If there was, she might be able to help me. I guess there is no warranty history because most failures are between 12-24 months and the consumer has to pay for replacement outside of warranty. No semblance of customer service or customer care, just repeating what is on their website. Response was: I am sorry you are dissatisfied with the product and my response, but there is nothing I am authorized do. Sent an email to Maytag customer service regarding the problem and customer service interaction. They called back saying they stand by the original customer reps response, but offered to have someone else come out to give a second opinion on the problem. From what I read here, that doesnt seem necessary. Wish Maytag/Whirlpool would at least acknowledge that there is a problem, even the auto industry seems to have figured out a way to equip the service industry with known recurring problem history (TSB) and offer token help to keep customer loyalty. Apparently another quality organization fallen victim to short-sighted methods of maintaining shareholder value.

The oven works. However, there are two safety issues. First, the flat metal panel above the air vent and below the instrument panel gets extremely HOT. This is the location we can easily touch, especially when we operate the instrument panel. We almost burned our hands. Second, the edges of the unit are very SHARP. We almost cut our legs. These are serious safety issues. In addition, we/I tried to post a review at Maytag site pointing out these safety issues. The review was twice moderate (i.e., rejected). Even though I used to like Maytag, this experience changed my mind.

In 2006, my wife and I purchased a new Maytag refrigerator, the model type with the freezer in a drawer near the floor and the drawer is under the main door of the fridge. The thing has a sealed system and has a freon leak which makes it nearly impossible and not financially prudent to try to fix. Two repairmen were out and I spent $200 for them to tell me the same bad news. Its unbelievable that this junk wouldnt even last ten years. What is this, Russia? Ive heard some of their awful appliance experience stories and now this can join them. The reliable Maytag repairman who never has anything to - you know the one. He is probably dead. Hes not really the one to blame here though, it is the reliability of Maytag that is dead and will remain so for as long as this company is alive. Dont ever trust or buy Maytag if you care about making your investment in new appliances last! Dont do it, people!

I bought Bravos xl. I hate it! Everything about it. It does not get my clothes clean and it ties load in knots therefore being off balance constantly.

This set of Maytag washer/dryer are nearly nineteen years old now and are still workhorses! They keep getting the job done time and time again! Absolutely no complaints. Absolutely and completely amazing!

I just bought this refrigerator a bit more than 2 years ago. I have to change electronic module for $300 CAD including labor. Home Depot advised me to contact directly Maytag and to express my dissatisfaction about this unreliable product.

I have a Maytag washing machine (MDBTT53AWW1). The total cost is $524 for machine plus installation. And the cost of yearly repair on this machine is $300.I purchased this machine a year and 10 months ago in January 2010. A few months ago, the control panel started to only light up partially but the washing machine continued to run. A few days ago, when i tried to turn on the machine, it would not work--the control panel was no longer lighting up. I called a repair man recommended by Lowes, and after explaining the problem over the phone, we scheduled a time for him to come (ten days later was his first available opening!).Ten days later with a broken washing machine and doing all the washing by hand, the repair man came late. When I made the appointment, I was told he would come anytime from 8 to 11 a.m., and of course, he did not show up until almost 1:00 pm. When he finally arrived, all he did was look at the model and determined instantly that the reason our control panel was no longer working was due to a faulty design. This dishwasher allows the steam to escape through a small vent placed to the left of the control panel. The steam inevitably causes a short circuit, meaning that this will be a reoccurring problem every year.He did not dismantle anything and was in my home for no more than 5 minutes. I was told the cost of a new control panel would be $141 plus his labor fee of $137. So all in all, if you purchase a Maytag appliance, the initial cost is irrelevant. If you purchase a Maytag appliance, you will spend almost $300 yearly to maintain it--basically the cost of a brand-new washing machine.Something needs to be done; this is unacceptable. The least Maytag could do is provide all of us, fools who believed in their product and thought that they were of quality, with a free10-year warranty for this faulty machine which is pre-determined to break down every year as a result of their poor design planning.Cost aside, what kind of world are we living in that major appliances are made to last just one year and then are to be thrown in the dump? There is no way I will pay $300 for the next ten years to maintain a product that is made to break. That is wasteful and disastrous for the environment. Shame on you, Maytag. You will be filling landfills around the country with your terrible products, and the world will be a worse place for it.

I purchased this machine (Maytag Bravos XL MVWX700XL2 ) about 18 months ago. I was so excited with the looks and the reviews I found on the machine at that time. For the first 14 months I was happy. All of a sudden, it has become the washer from Hades! It twists and almost ruins my clothing. Not to mention, I think it is permanent wrinkles that it puts into things. I washed our comforter on Bulky. The part that must have been at the bottom is completely wrinkled and it also wrecked all of the fill. This was a comforter that it is supposed to be fine to put in the washer. I am attaching pictures in which you can almost plainly see where the comforter was at the bottom. I had a serviceman out a few weeks ago. He said Maytag knows that there is a problem, however, there is no service bulletin that is out yet on it. In addition, he ran all of the codes and told me there is nothing wrong with my machine. That must be why I have to iron almost every piece of clothing in this house. Maytag will hopefully give me decent customer service on this, or I will come unglued. For the price of this washing machine, I expected much more.

My stainless steel french door refrigerator started to rust 4-5 months after purchase. Upon contacting Maytag/Whirlpool I was advised that this is cosmetic and the cosmetic portion of my warranty is expired. I think this is a poor grade of stainless steel and should be recalled and/or replaced. I would not recommend.

Maytag model mfd2561hes French door stainless steel purchased in June 2005 has been the worst appliance purchase ever. After 1 year warranty expired, icemaker and water dispenser stopped working. Was told by repairman to thaw the tube for water dispensing with a hair dryer. Are you kidding me? Why should I have to pull a huge refrigerator out from wall and put the hair dryer to it to thaw out the water line when I need water? What is the convenience to that? Cant buy fresh vegetables as it will freeze before I can use it. This is the worst appliance ever. Dont buy Maytag products. Maytag doesnt back products like the old days when they would last 20 + years. Cant last even a year anymore. Sad!

I purchased an expensive front-load washer and dryer a few years ago. About a year after I purchased the washer, there was a foul smell that developed. I contacted Maytag and they informed me of the directions to follow - keep the washer door open when not in use and use Affresh tablets periodically. I followed these directions and was unable to prevent the washer from developing mold in the washer. Id like to file a formal complaint on my washer and dryer. I want a refund on it. I paid way too much money on these units to suffer. Here are the details on my units: Maytag 5000 Series with steam 4.5 cu.ft., Maytag Commercial Technology, Model: MHWE550WW01, Serial: CS00202582, Type: 199-02 732 WT/CR, 12 amps, 120 volts, 60 hz.

I built a new house in 2006. As part of a builders package, we had all new stainless steel Maytag appliances installed. The side by side refrigerator compressor stopped after 26 months (of course, passed any warranty). No customer support through Maytag and as previously posted very scripted responses. Maytag microwave handle has broken off several times, the glass seal in the oven door was compromised and the inside glass is stained - most recently the on-going issue with my Maytag dishwasher model mdb5601. Ive already replaced the handle /door latch assembly twice and am confronted with the current dilemma if I should replace the control panel that now appears not to be working. It goes without saying that I will never purchase Maytag products again. However, I am not in a position to replace what are fairly new products. That being said, I am reluctant to purchase costly replacement parts given their poor performance and ratings as mentioned in this thread.

2 Year old washer. First the actuator was replaced. A 150.00 charge. Two months later the pump is shot. Another 200,00 to replace the pump. This is worst piece of ** washer I have owned. I would not recommend to anyone. Stay away. I would give it 0 stars if I could.

I bought a Maytag Washer Bravos XL approximately 13 months ago. To be exact, July 16th, 2016 through Home Depot. Model #MVW8775DW. Since I bought, the washer shakes, and doesnt complete the cycle as it gets stuck on the spin cycle. I have called Maytag and they have sent out a technician... They have told me that there is nothing they can do. I told Maytag that their product was a lemon and this should not happen... And to please it with one that is not defective. Since then, the cycle does complete, but the clothes are soaking wet and I have to run the cycle again, just on the spin cycle.

I bought a new Maytag stove and it is less than two years old and the oven has already quit working. It only has a one year warranty and will cost about $200 to fix. I am very dissatisfied with what I thought was a good product.

Disturbing that this product made it into production. I have the matching dryer too, and its just as bad. First the washer rolls up clothes into a tight ball better than I could do if I did it by hand. Then it spins, setting the wrinkles in thoroughly. Then, even though I shake out the clothes before putting in dryer, after the clothes come out of the dryer (without letting them sit in there) - the clothes look like someone drove over them with a car while they were rolled up in a ball. Bonus: the clothes dont even get dried. Ive watched the clothes in the dryer, the drum is designed so the clothes stick to the outside of it and go around, they never actually tumble or get any air circulation. What a disastrous product.

I love the way it can really handle large loads. The dryer is the best though. It actually dries your load without you having to turn it on more. There are many different choices that handle drying. So, no more to the bone drying.

Purchased this Whirlpool made Maytag Stainless Steel dishwasher Feb 2013. By Jan 2017 the washer was no longer operational. Due to poor factory design the touch pad wiring harness was crushed during the initial assembly. The harness is routed behind the touch pad/pull handle faceplate in the door. The factory design provided no clearance for the harness. Obviously after little use (opening and closing of the door) the pinched portion of the harness behind the pull handle becomes compromised causing the ELECTRICAL SHORT.I phoned Whirlpool the maker of the Maytag Stainless Steel Dishwasher for assistance, all they offered was a repair plan in excess of $300.00. I purchased this supposedly quality American Made Whirlpool product as well as a range, microwave, washer and dryer in the spirit of supporting US labor. Now Im stuck with a dishwasher that has an ELECTRICAL SHORT, possibly a FIRE HAZARD and Whirlpool trying to milk me for more money. Please think twice before purchasing anything from this Michigan based company.

DO NOT PURCHASE UNLESS you want dirty clothes that smell.... Water level not correct, binding laundry together and replaced the same parts with cheap parts over and over... just wanted clean clothes in a no frills washer. NOT with this washer. Owned it 3 yrs and disliked it the first half washed load... $869.00 heap of junk.

I purchased this gas range from Home Depot in 2011. From the beginning I had problems with the cooking racks slipping off the oven wall. In some instances hot liquids poured on the oven floor. I had bought a service contract on this product and when I asked that this be repaired I was told that it was not covered as it was a design flaw. The condition has slowly worsened and now I cannot cook anything in the oven for fear of the racks falling down. This is a safety feature and the oven should be replaced my Maytag.

We bought a Maytag Neptune front loading washer from Bens Maytag in Surrey four years ago and it has been nothing but trouble. There is no screen in the machine to prevent small things (like coins, screws) from going behind the rubber seal and into the pump. As a result, coins frequently block off the outflow to the pump so the machine doesnt drain.We have had to pay for service calls more times than we can count, and have spent more than original price of the machine making repairs and replacing the pump. We now have learned to take off the hoses and open the pump to remove coins ourselves, which we have to do every few weeks! Bens Maytag tells us that its our fault for letting coins go in the wash. There is no accountability for the faulty design of the machine that allows this to happen. We should have cut out losses and thrown this piece of junk out three years ago. We want Maytag to take responsibility for the faulty design of this product and to credit at least our purchase price toward another machine that works properly!

I purchased the top model Maytag dishwasher, and within four uses, I noticed major water damage to the side of my cabinetry. I pulled out the dishwasher and realized it was coming from the side unit where water enters the tub. These things happen, and I phoned their customer service department expecting this unit to simply be replaced, being that it was less than a week old, and that I would have been left a satisfied customer. They were willing to send a technician over to try to fix the problem, but not replace it. I now have to replace my cabinets, and maybe even my granite as it may be damaged in the removal process. I am not asking them to fix that even though the damage was caused by their dishwasher, but a new dishwasher, I did expect them to cover. Their customer service stinks, and I suggest to anyone that if you have any problems with a new unit, the best thing to do is return it to where you bought it. Im sure they will gladly give you a new unit and send the bad one back to Maytag. Dealing with Maytags customer service is the worst thing you can do. They do everything in their power to not replace it. Instead, theyd rather lose a customer for life. Whats sad for them is that Im a builder, and I usually build approximately three houses per year. Thats a lot of units theyve lost sales on over a simple replacement of a dishwasher. Its not a good way to do business. The bottom line is, stay away from Maytag.

Had this front loading washer 13 months when the circuit board failed. I pitched a huge fit as Maytag wanted to charge me 75% of a new washer for the circuit board replacement. Fortunately they caved. I like how well it spins out and washes well. The door gasket is hard to keep clean. Has fresh setting so clothes do not get moldy if you leave them too long.

We have had our oven for seven years this past October 2015 and has now been down for three weeks. Last February 2015 (8 months ago) we had to replace the bake igniter because the oven would not get up to temperature. The most recent incident happened a few days after Thanksgiving (2015), I was cooking dinner and noticed that the oven was not reaching desired temperature. I then opened the door to see if it was hot inside the oven and when I did it must have ignited making a huge poof and flames came out at me! Thank God my 12-year-old daughter had walked away from cooking with me to answer the telephone because the flames came out exactly where she had been standing!!!I contacted Maytag and explained what had happened and how we could have had an explosion or someone couldve burned. The first questions they did ask me was if anyone was injured or any damage to our house?!?! I was happy for that however, it also told me that this has happened before! They called the Maytag repairman in my area and supposedly made it a priority call in which he could not come until 12/10 which was two weeks after this happened. Therefore, my husband and I contacted a different appliance man who came out and told us it was the temperature sensor. Since fixing it, the oven works ok and cooks properly however, when initially lighting/igniting it is extremely loud and makes a very large/huge poof! Its as if the oven is filling up with gas and eventually lighting! The other night when I lit it to show my husband it was so loud that it rattled the door and he immediately turned off the gas to it. I googled this and it said that its basically a mini explosion where the oven is filling with gas and then igniting! Its to the point that we could lose everything we have worked for just to make a meal! We spend over a thousand dollars on our beautiful stainless steel convect oven. Its gorgeous and when working works great however, Im petrified to use it now because Im scared to being burned or exploding! Now we start over and yesterday on Sunday I contacted the original Maytag repairman who said to call back Maytag again and hell come immediately. Maytag originally told me on the phone that they would cover labor and the service call however, ironically enough they did not write that in the dispatch order! Im outraged! What will it take before its safe for our family and home! My husband is ready to junk it and buy a GE however, we do not have the money especially before Christmas to do so. Oh and let me add that the first week we had the oven we had to call them for the window seal to be replaced because it was hanging. So now seven years after owning it and 10 months apart we are having major issues. What happens if its fixed and a year later it happens again? It could explode in our home!!! SCARED & IRATE WITH MAYTAG & WHIRLPOOL.

I bought a brand new top/bottom refrigerator from them. 1 1/2 yrs later, the cooling stopped and had 2 repair guys come out. They replaced it with BRAND NEW refrigerator. Now 1 1/2 yrs later, the same issue is happening. ALL my food I buy goes to waste. I bought NEW so this wouldnt happen. What happened to the old fridges from back in the day! Maytag has the WORST Customer Service!!!

Bought a Maytag Bravos washer 21/2 years ago... already have to buy a new washer... not a Maytag!! It started with the ul message coming on. Never could do anything to get it to go off.... then started leaking water around the bottom... bearings went out... costs more to fix than buying a new washer which is what I DID. Not a Maytag.... thought Maytags were a great product. Believe me their repairmen are always busy, not just sitting around like in their commercial.... Never buy a Maytag appliance again.

I purchased a Maytag Neptune Washer in 2006 for $665.00 from Sears. Three years later, the control board broke and I paid $400 to replace it. In 2011, the motor and motor board need replacing which will cost $410.00. We kept getting an LR code. So in 5 years, our repairs cost more than the original machine. Maytag can count on never getting my business again. Im only sorry that I purchased a Maytag dishwasher this Summer.

I bought a Maytag washer 3 years ago. Maytag gave me a number for one of their warranty service repair shops in my area. The first repair service doesnt even respond to my calls. The second repair service is a total ripoff. So in summary, Im stuck with a 3 year old washer that has a broken drive assembly that the warranty wont cover.

The control board is not working on my 2 year old dishwasher. I now see this is a common problem with Maytag dishwashers. I have called to see if there is a recall on this problem and they said no. I have been told it can cost up to $500 to fix it so I guess it is a throwaway. I should have called when it was purchased as the digital buttons didnt seem right from new. What a waste of money and I will never buy Maytag or Whirlpool.

HORRIBLE. Dont pay more for substandard machines. Had a Maytag washer and dryer delivered on March 27th 2018 and it has been a nightmare to get it to start up. Now I have clothes stuck in there. I called Home Depot, you should never buy any appliances from them, they wash their hands of all responsibility once you sign for it. Called Maytag. On hold for almost 10 minutes, they only have 2 certified repairmen in the area 0f 600,000 people. Will be 5 days until they come to look at it. I told them I wanted to return it for a GE or something else. They said I had to contact Home Depot yet Home Depot told me it was Maytags problem. SAVE YOUR MONEY!!! MAYTAG IS NOW AN INFERIOR PRODUCT WITH EXTREMELY INFERIOR SERVICE.

I have been a Maytag customer for many, many years. In November, 2014 we decided to buy a new matching pair. No problems with dryer but the washer has been a nightmare from day one. Have had at least 5 service calls (lost count). The washer constantly smells. Clothes are not clean. Have to buy and run Affresh tablets weekly. Spend more on wash machine cleaner than laundry detergent. Funny thing is Maytag/Whirlpool makes the expensive cleaning tablets. The customer service at Maytag has not been helpful from day one. They recommended I buy an $150.00 extended warranty. Stupidly I agreed and regret doing it. They still have not fix the machine under the one year original warranty. NEVER BUY A MAYTAG BRAVOS WASHER.

MDB8959SBB. Purchased this Maytag dishwasher late December 2013 and had it professionally installed on January 4, 2014. Could have burned down the house this weekend! Smoke everywhere! Thank goodness it was running during the day and not night so that we were able to shut off the power. Lights in the kitchen were blinking and smoke pouring out of the dishwasher. The house still smells of smoke. So disappointing. Ive always been a proud owner of the Maytag products. Never again. Especially after reading the reviews. Interesting enough, THIS dishwasher was purchased because of a recall on the PREVIOUS Maytag dishwasher I had trouble with. They gave me a credit to use towards my next purchase. Ive learned my lesson.

We bought a new commercial Maytag washer. It’s deep, it has the agitator, suppose to be the top of the line. I can do sheets and the top ones are dry when done. It doesnt get clothes clean especially if they are really dirty. So I add water to this wonderful machine——anyone wanting pictures of finished clothing I would be glad to send to you. Dirty jeans come out dirty jeans. If I forget and don’t add water it’s worse. So I watched it. It fills up to maybe halfway on clothes and this is on heavy soil and deep fill. I complained about it at the store and was told “he had one and it did fine” and you can’t get any that do any better.

I have had it since 2011 and still works as good as it did back then. I love it. Hope it helps people decide when they go shopping for a dryer. I have a dog so I have to keep her clean so I wash a lot of her bedding and she sheds a lot. She also sleeps on the with me so that other bedding that I put for her on my bed between her clothes and mine which I do separate. The dryer works a lot and it is still going strong.

Duck bill valve for defrost water from freezer malfunctions, water flows into freezer freezes, then eventually overflows onto floor. Huge problem for folks with wood floors. Also a slip/fall danger especially for the elderly. When the repair line is contacted, they deny the problem and say you are the only one. But if you do your research, you find there are hundreds of complaints and in November 2013 they issue a service bulletin, but its internal, not meant for consumers to find out. So if you have this problem, go to the Consumer Product Safety Commission and fill out a complaint. Maybe then something may come of it.

I have owned this dishwasher about four years. After about three years the control panel malfunctioned and had to be replaced. Six months later I had to replace the controller. After another six months the control panel has again failed. Rather than invest more money in this beast, I have decided to replace it with what I hope is a more reliable machine. This experience has definitely put a bad taste in my mouth about Maytag products. I’m afraid this will be my last purchase of a Maytag product.

Maytag dishwasher, MDB4651AWW was purchased on 15/02/2010. Touch panel was replaced under warranty on 16/08/2010. Touch panel became defective on 04/07/2012. It was $103 for the service call: panel was not replaced (too costly, > $200). My 2-year old dishwasher is now useless. The touch panel on this model has failed twice in two years and is obviously a design failure. I would ask for a free replacement panel.

We bought this Maytag Bravos XL machine in Sept 2016. It has never cleaned the clothes properly, you cant even tell they have been washed! It also shakes a lot. In January it shook so much it knocked a hose off, flooded my kitchen and downstairs bedroom. Home insurance had to pay to replace the kitchen floor and downstairs ceiling. We contacted Maytag. They said they dont have a repair person in our area. Home Depot wont take it back. We are stuck with no workable machine. We have to go to the laundromat and pay 70 a week for laundry, plus the time, and we are out all the money. We paid Home Depot (thousands) for a washer and matching dryer. Plus all the takeout we had to order while they repaired the kitchen, but the strain of this whole thing is ridiculous.

Maytag Centennial HE Washer - Worse machine ever. Takes over an hour for a load of clothes, never clean. Had only for 18 months now, it wont advance past wash cycle.

This a 28-month-old bottom freezer fridge purchased from Home Depot. At about 26 months, the freezer started to leak water as ice was completely covering the bottom of the freezer floor and the excess water would then run out once the door was opened. I managed to get the ice out with slim bladed putty knife and did this about every 10 days. Contact with Maytag affirmed that I had no warranty available as it only comes with a 1-year, except for the compressor. Every effort was made to sell me an extended 1-year warranty for $330, and then a technician would be sent to fix the problem. I asked if the compressor had failed, would I be discounted as it is warranted and the answer was no, the fee was still $330. I had great difficulty in explaining why I would purchase a warranty for an item that is already warranted to no avail.I decided to go with their 2nd option of having a local appliance tech to solve the problem at my expense which I did for a final cost of $130. Technician came and immediately knew the problem and removed a little black rubber stopper valve that is supposed to let water pass but gets clogged and the water backs up into the freezer. It took him all of a half hour to fix everything, $85 for the visit and $45 for time in place, $0 for parts. He stated that this is a continuing problem that he has seen many times. Moral: Dont buy any Maytag products as the Maytag repairman who had nothing to do has died.

I am in my 24th year of using my Maytag washer and dryer. The set was purchased in 1996, so it has been well worth the money. At this time, it does not spin out as well as it used to, but I just fluff the load and spin it again and then it is ready for the dryer. I have been very pleased with the set and have never had to have a repairman work on them. Cant ask for more than that!

Purchased a Maytag fridge April of 2012. Within a few months the freezer was not keeping the food cold enough. I had a lot of food loss. I called Home Depot and they refused to give me a new fridge. They said to call the Mfg. That I did and all they did was send out a service man. This has been fixed 5 times for the same thing. The problem now is that the Extended warranty company refuse to repair it now that they know that it was a pre-existing condition that should have been taken care of under the Mfg. warranty. I paid 180.00 for an extended warranty that now is worthless. I just threw out roughly 200.00 worth of food. Now my lettuce is frozen, eggs are frozen. My husband is disabled and money is not plentiful. I dont know where to turn. Frustrated.

We purchased a Maytag Bravos Automatic Washer 6/28/09. The interior enamel around the bleach dispenser started rusting about six months ago and it’s getting worse. Our white clothes are getting rust stains on them. Otherwise the machine works well, but what a huge flaw. We will buy a new machine, but not a Maytag.

Washer breaks after 2 years. I purchased a Maytag Bravos XL washer from Lowes just 2 years ago. One of the main driving factors for the purchase was the Maytag brand. The repair tech just told us the bearing was bad and we need to replace this and the drum. The service call was $100 and the repair will be over $500. I can purchase a new washer for this. I strongly recommend not buying any Maytag product. The brand used to stand for quality but not now. I dont think the Maytag repair is still the lonely tech they used to be.

Less than four years ago we purchased a new set of Maytag appliances, refrigerator, stove, dishwasher, microwave, and upright freezer. To date, the only appliance we have not had a problem with is the microwave. The bottom element is not working on our stove model # MER8775AS. We will never buy Maytag or Whirlpool products again. Save yourself time and money!

It doesnt clean as well as the cheap GE model we have at our beach cottage. Also it is very noisy. Disappointing. Will never buy a Maytag dishwasher again.

Havent even used the range yet and the paint is peeling off of the top. I have had the repair guy out. The new top piece of the range arrived with peeling paint also. I put in a claim to have the range replaced and was told they would contact me in 24 to 48 hours. That never happened and so I called again. They said that they would call and, of course, it didnt happen. I paid $1,300 for a stove that looks horrible with the paint is peeling off of it. What kind of ** is Sears selling? Maytag is owned by Whirlpool and nobody wants to make this right.