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Maytag Washer Model OBX MHW5630MBK
Maytag - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Fresh Spin - Volcano Black
Get the heavy duty washing machine that delivers powerful cleaning you can depend on backed by the Extra Power button that boosts stain-fighting performance on any wash cycle with a dual-temperature wash. With the push of a button, Maytag fights stains that dissolve best in hot water and in cold—all in a single load. The 12-Hr Fresh Spin option guards against wrinkles when loads can't be moved to the dryer right away, thanks to additional tumbling up to 12 hours after the wash cycle ends.
Manufacturer: Maytag
MODEL: OBX MHW5630MBK
MSRP: $989.99 USD
Maytag Washer Model OBX MHW5630MBK Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE: dET
PROBLEM: Detergent cartridge not detected in the dispenser.
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE: Int
PROBLEM: The cycle was paused or canceled.
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE: rL or F34
PROBLEM: Items were detected in the washer during the Clean Washer cycle.
FIX: Remove items from the drum and restart the Clean Washer cycle.
CODE: Sud or Sd
PROBLEM: There are too many suds in the washing machine.
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE: F5 E2
PROBLEM: The door is not locking properly.
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F7 E1
PROBLEM: Indicates a motor speed sensing error
FIX: The motor can not achieve the correct speed for the cycle selection. Check that all the shipping bolts have been removed and the washer has not been overloaded
CODE: F8 E1 or LO FL
PROBLEM: The washer is sensing a low flow of water.
FIX: Check that the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling) There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E2
PROBLEM: Indicates there is a problem with the Dispenser System
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE: F9 E1
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE: Other F# E# code
PROBLEM: Indicates other error
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Washer Model OBX MHW5630MBK
Bought this machine summer of 2018 when my old washer went out. This machine is impressive looking but that’s about it. Clothes don’t get clean. Half the time they don’t even get wet! I’ve had to wash sheets two or three times to get them clean and wet. When washing jeans there is always lint and white debris on them when the wash cycle is done. I’ve tried all different settings, I’ve tried different detergents always the same problem. Wish I’d never laid eyes on this model at Lowe’s last summer. Gotta say, worst purchase of an appliance I have ever made. Don’t waste your hard earned money on this piece of junk!
I have had this dishwasher for 3 1/2 years. Replaced the touchpad 2 years ago and now the touchpad is dead. I read all the other comments that are similar to mine and am thinking to replace this junk dishwasher. I will not be buying from Home Depot as they are selling cheap products that are defective!
Dryer doesn’t dry any size load in one cycle regardless of settings. Mysteriously, it triggers a message to check the lint filter and line when running a small load with nothing blocking the venting system. It never happens on large loads which would block more of the air flow. You could get a comparably sized dryer for much less. This not the premium product that you pay for.
We purchased our Maytag dishwasher (model MDB7609AWW2) on November 14th, 2009 from a local appliance shop in White Plains, NY. Total purchase price was $449, not including tax.Sometime in November of 2011, the unit stopped working. I tried every simple test I could think of to hopefully reset the unit. Finishing the obvious checks, I researched some possible problems on the internet latch micro switch, drainage problem, dirty latch, etc. Frustrated as nothing got it working again, I called a repairman recommended to us by the appliance store.The repairman charged me $75 for the visit just to tell me that the control board is shot. Even worse, and this is the reason for this letter, the part costs $329 plus $40 in labor! That is outrageous! If you do the math, I am facing the costs of a brand new unit to fix the old one. That might make sense if the unit was 8 years old but it is barely 2.I have sat on the decision now for a few days as I am beyond upset and I never make good decisions when I feel like this. But to recap, Maytag manufactures an appliance where its basic function - turning on - fails in 2 years and the repair cost essentially totals (to use insurance parlance) the unit. I find this absolutely unacceptable.I don’t expect Maytag to do anything for me. But I will say this; I plan on letting everyone I know just how this experience went. To make things worse, I am willing to pay for a quality unit but how does anyone know what that is anymore? For color, my grandmother has a KitchenAid dishwasher from the 1970s that is still running fine. No membrane controls, no delay functions or fancy BS super sanitary cycles and guess what, it has no control board, just plain old dials and buttons. Imagine that mechanical control? Built to last unlike the junk you see today.To remedy, I plan on picking up a used machine from the classifieds. I’ll install it myself and be able to do this for 9 years at $449, assuming it only lasts one year (I’m finding these units for $50 used). I may get lucky and find an old one from the 70s that will last a lot longer than that.
My 20 yr old Kenmore washer broke last month so I replaced it with a Maytag I bought from Lowes. I wanted a simple washer that would maybe last 10 years. The Maytag has a sensor for everything. So you can’t fill the washer, it determines how much water to use and it never fills enough to cover the clothes. It doesn’t agitate really. It’s more like a slow on & off movement. It does everything in an on & off way. The water fill goes on & off, it “washes” on & off. Even the spin is a spin, slow to almost stop - spin again - almost stop - spin again. It also stops filling if you open the lid, I tried to let some water fill before adding clothes (so the liquid detergent could dilute a bit) but every time I opened the top there was no water in the drum, I heated the water running and the drum was wet but it wouldn’t gill at all. I think it only puts water enough to “sense” the clothes have been soaked. I will call Lowes and try to return it.
I purchased a Maytag Bravos XL washer and dryer at Best Buy (Pacific Sales) in March 2013 at Best Buy. I also purchased extended warranty on both machines. A few months into owning the machines, the washer started giving us a UL error light. It wouldnt finish the wash cycle and had to be restarted multiple times before it would do so. I called Best Buy and they sent out a repairman. He said the set-up cycle had not be run correctly by their own installation team (which I paid for), and he said that he had fixed it.A few months later the problem started reoccurring again. Best Buy sent out repairman again who claimed there was nothing wrong with the machine. He left and the problem started reoccurring soon thereafter. I called again, and Best Buy said they couldnt do anything about it because Maytag could only work on the machine (it was now getting an F:51 error message as well). Maytag sent someone out who watched it run for 15 minutes and diagnosed that it was fine and left. I told him that the error didnt occur until the end of the cycle, but this seemed to make no difference to him (he didnt want to wait).Same thing happened again (might run five to ten loads without an error and then it pops up again), and I called Best Buy again. They sent out the Maytag repairman again (different repairman). He spent about the same amount of time as the previous Maytag repairman. His conclusion was that the machine was fine; he told us that this particular washer (the top-of-the-line for Maytag) gets out of balance frequently and that we would simply need to live with it. Like his colleague, though I told him that the error message doesnt occur until the end of the cycle, he didnt stay that long.Not long after he left, the problem started occurring again. I called Best Buy and indicated that theyve had plenty of chances to repair the machine and that I wanted a new one. They said someone would call. The response: another call to schedule a repair visit. I called them back and told them that I didnt want another repairman but rather a new machine (weve wasted hours and hours of our time giving them a chance to make the purchase right). They then had someone from the Geek Squad call, who swore that hed put his best guy on it and that he would actually work on it this time (ordered parts). He was supposed to show up this past Friday but called in sick (now rescheduled for this coming Friday). In the meantime, the machine (last night) quit working altogether. I have a pile of wet laundry and am faced with going to the laundry mat today.Im at an utter loss of words for this experience. It is truly the most frustrating consumer experience that Ive ever had. Ive watched Best Buy, Pacific Sales, and Maytag play pingpong back and forth across the table for months. I paid good money for top-of-the-line washer but have gotten bottom-of-the-line service. Surely, at this juncture, Maytag and Best Buy will finally do the right thing. I am going down to the Best Buy store this morning to visit with the store manager (and then to the laundry mat...not exactly how I wanted to spend my Sunday). If not, then next steps will be to figure out how to find representation to force the issue of the lemon law. Exasperated.
Im really happy with my range. The only drawback is that the upper oven/broiler is a little on the small side. The five burners on top are convenient for when I am cooking a large family meal on weekends and holidays.
We purchased our Maytag washer about four years ago. I love the features, but occasionally we have clothes rip in the machine. We have had it serviced only once for maintenance. It is great with the large capacity. I can wash bedding including quilts and sheets in one wash. Makes laundry day a breeze for a large family!
We purchased a Maytag Bravos X washer 2 years ago. Theres not enough water in there, and the clothes get so tangled that Ive had holes in them. Ive had technicians come out several times and they just say that its the water saving feature of the washer. I put it on the wrinkle control setting and the clothes come out ridiculously wrinkled. All of these problems are due to the water saving feature. I absolutely hate this washer and would never recommend it. I want my old washer back with the agitator and enough water in there to actually wash clothes.
My grandmother got a Maytag Bravos XL MVWB755 washer and from day 1 she had to call Maytag with issues due to residue left on the clothes. They told her to not use this setting... buy this detergent... only use cold water etc. Never did they offer a repair guy to come out. A year passes still having issues shes out of warranty. They now offer a repair guy but claim theyre going to charge her $90. Once she explains to them that she was never offered a repair guy & they shouldve done this before. They decided to waive this fee and send a repair guy. Once the technician comes out to the house they do absolutely nothing and they fill it up with water say we need to clean it and Ill come back out and do another diagnostic. When they come back all they do is fill it up with water get a glass check the water and say, Nope, no floating residue. Everythings fine. They then tell her she needs to get a water softener which is going to be hundreds of dollars.The technician also says do not use any other settings except for these two. Can someone please explain to me why they have all these dang buttons and settings if were not supposed to be using any of them and why all of the clothes come out with soap residue scummy residue all over them? The old washer never did this. It was a Kenmore and its the same water same everything but this Maytag washer is been nothing but problems. It leaves the residue which is stripped all over dark and white clothes, it is extremely loud, not all the clothes even get wet! Maytag is been extremely uncooperative with assisting my Nana. They tell her no one else not one other person is having this problem but when I look up this issue I find that about 2500 people on this forum are having very similar problems. Something has to be done. Maytag should have to take responsibility for this washer. The bottom line is it supposed to be an XL. When my grandparents are washing its only for two people. Theyre not even filling that washer up of all of the clothes are not even getting wet. It just goes to show you that the energy-efficiency that they claim is not working. The washers not getting enough water inside of it. Its not fully rinsing the clothes and no one should have to put the clothes in wash them then do a whole another rinse cycle just to get the dang soap off. So basically at this point she stuck having to do multiple washes using way more utilities than she should have to and Maytag is basically going to do nothing. It wont help her over the phone the technician is a joke and it looks like so many of you people are having the same issues.
After speaking to a Kim today... Im more than angry. The control panel on my dishwasher is broken. Had repair come out and they told me a few months past warranty. Kim tells me the only thing still under warranty are the racks?! Im extremely angry at the poor service we are receiving but pleased as we have cancelled the washer and dryer (Maytag). If youre thinking of going Maytag or Whirlpool, cancel! Not worth the headaches or cost.
My Maytag MDB7749SAW0 Dishwasher starting acting up after around the first year. The lights on the Control Panel began to flash uncontrollably and it will run all day while I am at work. I called Maytag and they were nice but did not repair it because the warranty just ran out. The person on the phone said that it is a common problem with knob-less dishwashers, the humidity causes problems with the control panel. The cost to repair was over $300 to replace the control panel.
I love my dishwasher. The only hold back is similar to what I hear about all others and that is that it takes a long time. I love that is it quiet, has lots of room and is easy to use.
I purchased an automatic dishwasher for $660.00 on or about Aug of 2007 (Mod #MDB6759AWS3 ser # NY3417703). It was a model about to be discontinued however still carried the full one year warranty. After install one year and 28 days it failed. The tech described a faulty computer board and a replacement cost of $885.00, a cost of $215.00 more than it originally cost!! They did offer a warranty of one year after we installed the new part but at a cost of $215.00 more than we originally paid! Maytag promotes their brand as reliable. However I dispute this claim.
MY 8 year old LG front load washing machine died late in 2019. I bought a new front loading MAYTAG machine from a local big box store. It was delivered and set up for me. I had always thought Maytag was a well made product. I wanted to stay with the LG machine, however NO local Repair Service Companies would service it! I was told LG and Samsung were substandard products. (My 9 year old LG clothes dryer is still in good condition).I am truly sorry to say the MAYTAG washer is dreadful. The door locks and cannot be opened the very second you touch the start button. There are fewer wash cycles to chose from. You can never tell if the clothes will spin or be soaked. The door needs to be left ajar and the interior wiped down at end of wash cycle. Etc.. I was ready to call the Store to return the machine - I should have - but I like store. The Maytag price was almost $900. I am very dissatisfied.
I would like Maytag to repair or replace this dishwasher. It has only been installed since November 2014. The only button that works is the auto clean. None of the buttons work. I thought Maytag was a reputable business.
I own an iron in case a guest needs to use it but I seriously havent ironed in over 20 years. I moved into a home in November and the appliances stayed with the home. I am systematically destroying my clothes that I always washed and dried but NEVER IRONED. They come out of the Maytag washer already wrinkled. I try to unwrinkle them in the dryer. I took 2 items to the dry cleaners to see if they could steam them but no results yet. What gives Maytag???
Maytag Centennial Washer - Bought washer because of brand name and was that a mistake! This is the Loudest, noisiest, banging clanking washing machine I have ever heard. Every time I do a load of laundry the washer moves a foot from the wall and I have to continually move it back. Needless to say I hover over it all the time when I do laundry. It isnt even 2 years old and we are going to go buy a new machine, AFTER looking at reviews!!!
My 2.5 year old hood range microwave stopped heating. I called repair guy, he charged $115.00 for barely a half hour and said he tightened a part and it should be fine OR the part would need to be replaced. Guess what!... That night microwave is still not heating anything. Dinos Appliance Repair is responsible to repair but Maytag doesnt stand behind its product. How do I get my money back when a repair doesnt repair anything? I wont buy Maytag again or GE.
This is not my first Maytag. Bought this one in August 2017 from Home Depot. Now all it does is make a grinding sound. No lights. Not anything but noise. I bought one without all the digital because I thought that could be more problems. The only part that is digital is the start/pause button. I liked the idea of less water and no center. It balloons the clothes when it is finished spinning. Didnt start out that way. I use the right detergent and wash it every 30 days as it suggests. Cant afford to call a repairman on such a new washer.
Terrible! First and last frontload washer I will ever have. Seems like every other load will not spin clothes dry no matter how many times you rebalance. You have to add more clothes or take some out dripping wet to finish the cycle. Most annoying appliance I have ever owned.
We just purchased a house with new appliances. They are Maytag. When I use my stove the oven heats. I have no idea why. I wondered if anyone else has had this problem. When I turn it off it turned off but it turns back on when the oven is on.
We purchased this machine (Bravos XL top load washer) in August and its been nothing short of a disaster. It doesnt clean anything. Within two washes my cloth diapers were unusable, loaded with ammonia and stains. Our camping clothes wreaked of smoke. I tried multiple cycles, more detergent, less detergent, larger loads, smaller loads. Doesnt matter. It doesnt clean. I called customer service within a week and waited 6 weeks for a service call. Into third trimester of pregnancy and recovering from an MVA, I was washing soiled clothing by hand in bathtub desperate for help. I only wish Id known about their 30 day money back guarantee. After many calls, no shows and cancelled appointments, the first tech comes. He tells me the machine is fine. They just dont clean well. Hes not surprised. I call the appliance shop, they said the same thing. That they wouldnt have sold me the machine if they knew I had dirty laundry to wash. (Who washes clean laundry?). They wont help us. We call Maytag back. They send another tech. He says the same thing. Tells us to keep complaining to Maytag. I call again and they tell me that if I want a service tech, I have to pay. Theyve deleted all my feedback from their social media site and refuse to provide any assistance. The machine is nice looking and makes big promises but thats where it ends. Save your money. Youll get better results with your grandmas washboard.
Maytag Bravos XL he Washing Machine - Having owned several Maytag washers in the past, I thought this would be perfect, instead, it is the worst washing machine I have ever had. This machine does not clean well at all, spots on clothes stay put. I have tried different amounts of HE detergent and clothes are twisted and wrinkled terribly and have remaining soap residue on them, even when I use less soap than recommended. I wish I would have returned this machine immediately after a few loads. It doesnt get better with time. It is very loud, but that is the least of its problems.
I bought a refrigerator from Home Depot in July 2013. In late November 2014, I noticed water on the floor in front of the fridge. I called the Maytag customer service and reported the problem.. The customer service rep explained to me that Maytag discovered a design flaw in the part that allows the water to drain when going through the defrost cycle. I also called Home Depot. Their response was it was my problem because the fridge was out of warranty and I did not buy an extended warranty plan. After two more calls to Maytag, they scheduled a service appointment. The service repairman told me the same thing about the design flaw. I have the old part and the package the new part was in. The two parts are completely different. I requested that Maytag or Home Depot replace the fridge or give me credit for the amount I spent. Maytag is now saying there was not a design flaw and because of that, Home Depot refuses to replace the appliance. I will never buy another Maytag product or shop at Home Depot. The extended warranty is a way to place the responsibility directly on the consumer and eliminating the responsibility of the manufacturer and the store.
I am writing to tell you the dishwasher sold to my family malfunctioned as a result of an apparent design flaw. I also ended up wasting an entire day for a service person who never arrived. On October 14, 2009, my family bought a Maytag Dishwasher (model #MDBH979AWW) from Home Depot. It had run beautifully until last week, when the left-hand side of the control panel went dead. I then called the Maytag service number (800-688-9900) listed in the instruction manual and scheduled an appointment with the A&E Factory Service vendor for the following Friday (July 6th, 2012) between 8:00AM and 12:00PM. Around 12:30PM, no one had arrived, so I called again. I was told by the agent that the technician was en route and would arrive at my home in forty five minutes. At 2PM, still nobody arrived. I rang again when I was then informed that my name had been strangely kicked out of the system and made available for a reschedule. Wanting to stick with a Maytag-approved business, I went ahead and scheduled the next earliest appointment available, Monday, July 9, 2012. The technician from A&E Factory Service that actually did show up reported that the entire control panel had to be replaced at a cost of $281.48. Interestingly, he added that he had seen other Maytag dishwashers with this exact same problem and recommended that I wait until the water settled before adding extra dishes during a cycle since water apparently leaks into the electronics via a small gap on the top of the inside of the door. Of course, there is nothing in the instructions warning against such.I chose to fix the machine since I didnt have the money to purchase a new one. Are your dishwashers designed to last only a few years? I truly believe that I have been duped by Maytag since this problem resulted from a design flaw. I am asking you to please look into these matters and correct any wrongdoing that you see fit. Copies of receipts for the dishwasher purchase and service repair are enclosed.
3 years ago, we purchased all new Maytag appliances for our home. Within one year, we had issues with the top load refrigerator getting warm and the bottom load freezer getting extremely cold. After calling Maytag and getting horrible customer service (long wait on the phone, no supportive/suggestive advice, rude representative), we were given a phone number for a local Maytag repair man who charged $300 just to walk into the house.He was literally in and then out of our house within 10 minutes. His advice was to unplug and defrost the refrigerator for 24 hours. Thankfully, his suggestion worked, but should have been given to us as a troubleshooter by the representative on the phone with Maytag.We have had to unplug and defrost the refrigerator about every 3 weeks since. It has become very annoying and stressful. There is obviously a defect in the refrigerator that should be replaced by Maytag! I will never buy a Maytag product again.
Bought a Maytag fridge model MFI2569YEM0 a few years ago. From the get-go, the ice machine would spit out ice hither and thither, mostly not into the cup or mug. Even when I held the cup up high into the dispenser orifice, I noticed it still spit out ice seconds after I released the cup, so ice cubes would spill onto the floor. Secondly, the vertical doors do not close well, and I must manually push them closed, especially the left door due to the poor design. (I noticed my neighbors more updated fridge has a better closing door. Forgot what brand, though.) Theres also rust forming on the front of the stainless steel fridge panel. It has penetrated through so I am unable to remove it.Lastly, this past week I walked into the kitchen stepping in a pool of water in front of the fridge. There was a sheet of ice accumulated on the bottom of the freezer. After some research, its likely the nipple in the back of the fridge that plugged up. I have yet to fix the problem, but so far, Maytag gets an F- in quality, and I will NEVER, EVER purchase any of their appliances again. I remember my parents washer dryer lasting 30+ years. Maytag, what happened???!!!
After two years of light use of Maytag Washer 300 Series (MHWE300VW13), it stopped working. I bought Maytag Repair Plan Plus One on Oct. 8, 2012. I scheduled a service appointment on the 9th of October and was told the broken part needed to be backordered and that I should get the parts on November 5th. I have waited for almost one month. Today is November 6th and I received an email and was told I will have to wait another month! Am I in America? There are so many complaints about Maytag washers online. Can the consumer be protected? Am I complaining to the air here?!
Maytag washer not draining properly. Called Aug 15 for help. First tech in on August 23, makes a diagnosis, orders part; no news, I call, am given Sep 15 as next date. Come 9/15, I take off from work, only to find out tech cannot come that day, to reschedule. Next tech comes 9/25 with a different diagnosis and different part to order. By October 3, an announcement that part came in, to make an appointment. By now, its been a month and a half, I am so angry. I call a friend, who fixes it in 15 minutes by simply clearing a clogged drain filter. This is unacceptable: the inordinate wait, incompetent techs, unresponsiveness from customer service. I cancelled my contract with Maytag Warranty/AIG.
I write this as the repairman is fixing my Neptune washer. As with many other complaints, I was experiencing the awful mold smell with the only fix being leaving the washer door open when not in use. This works but for the past few years a switch on the front broke which means we have had to leave the top off the washer and rig it every time we used it. Sometimes it would work and sometimes an error code would show and I would have to just turn to spin and finish that way. At the same time in 2005, I purchased all Maytag appliances. First the microwave went out then the ice maker broke and is still broken, then the dishwasher went out and had to be replaced. Washer broke so basically the only thing that has had no issues is the oven and all happened just outside the five-year warranty. Never again will I buy Maytag.
I bought a Maytag washer, dryer, and a dishwasher from Home Depot. It has only been a year and 1/2 and the washer has already broken down. Maytag wont help and neither will Home Depot. We are two elderly ladies (sisters) that used it once or twice a week. I feel we got ripped off. We cannot afford parts, labor, or a new washer. This product needs to be pulled. And Home Depot should not sell anything that is not a better quality. I trusted both companies and am sorry I did. Thanks.
We bought the washer less than a year ago. The washer became off balance with an average load of jeans. The washer shook so violently that it cut our floor, busted our wall, and broke itself. Water covered our floor! We have now been over a month with no washing machine (still paying on it, by the way). We have had to pay to get our clothes washed in the last month = EXPENSIVE! The repair company has been out to our home twice, broken high-quality tools trying to repair the machine, and told by their higher-ups that the washer can still be repaired. Customer service only tells us that we have a repair warranty and the first repair has no time limit.
Maytag 7000 series front loaders bought in 2013 on basis of high ratings from Consumer Reports. Also durable and look good in the process. Had for 3 years. Machines highly rated by Consumer Reports and bought on sale. They were a very good value. Both W & D have steam feature but find Ive rarely used it. Durability is key, as is the ability to balance wide variety of loads, which our machines do well. Capacity of 5 cu ft or better sufficient for a household of 2. Maytag reputation for durability and reliability and made in US, though a clone of Whirlpool. These are big, heavy machines, best for side by side but they can be stacked. The units are quiet, have more features than weve ever used and so far have been reliable, gentle on clothes incl delicates and drum bearings really help with keeping loads balanced. Door hinges built like a tank but the chassis theyre attached to arent up to par. W & D have stainless drums. Washer is resistant to mold & odors but dryer lint system convoluted in design and hard to clean out.
I dont even bother repairing those things. Customer calls and I say, Sorry, those are worthless. I did try but gave up. Buy Speed Queen. Traditional, heavy duty, with three-year warranty. Whirlpool who owns Maytag doesnt give a crap. They want their warranty repairmen to pass drug tests but no longer give appliance training. Speed Queen is built in Wisconsin. Who knows who is building the Maytag crap. Another customer had a similar problem with Maytag stove, 1 year old. Whirlpool and Menards said, Sorry, you didnt buy the extended warranty. I have conversations with just about every customer about junk appliances these days. Try to find used 20-year old Maytag for quality. Good luck.
Like other reviewers, I am having issues regarding the control board panel for MAYTAG Dishwasher Model Number MDB7749SAM0. The unit was less than 3 yrs old when the control board panel malfunction issue began. I feel like this is a manufacturing defect and the company should be responsible for repairing/replacing the control board panel. I contacted Maytag numerous times regarding this, but customer service continues to tell customers there is NO warranty after one year from purchase date, and they are saying there is no recall or other reported issues regarding the Maytag’s control board at this time. However, I have found numerous online complaints and reviews about the very same issue I am having and same poor customer service. Since MAYTAG does not seem to care about their customer’s concerns regarding their product breaking in I feel that the only solution is DO NOT PURCHASE MAYTAG dishwasher brand again. I have had other brands last much much longer than this one did.
I purchased a Maytag MDB7749AWW dishwasher in March of 2012. The electronic control on this unit failed in June of 2013 (3 months out of warranty). I have been trying to get a replacement part for over a month; the part is on backorder and unavailable. Whirlpool is unable to tell me when the part will be available. So, I have had no dishwasher for over a month and have no idea when, or if it will be repairable. Additionally this part is $150.00 and another $75.00 to have it changed. So it is going to cost me $225.00 to repair a 15 month old dishwasher that I paid $450.00 for. I have received ZERO support from Whirlpool. They told me today, 7-31-13, that the part is still unavailable and they will notify me in 3-6 business days as to if they can find a part. After seeing all the issues other people have had with this part, Whirlpools total lack of concern or support for the consumer and the cost issue it makes no sense to repair this unit only to see it fail again in a year or so. Basically I have a $450.00 boat anchor. The retailer purchased it from feels bad and is offering me another manufactures machine at a reduced price. Maytag has refused to do anything for me. I will never buy another Whirlpool / Maytag item again and I do intend to add my name to the pending class action suit.
Two years ago I bought a matched set of Maytag Neptune washer and dryer. Although I bought really liked the front loading and large capacity, I bought them because they were Maytags. I remember my parents grumbling that they couldnt afford a decent washer or dryer like Maytag and had to settle for Kenmore or some other brand that they figured was inferior. I noticed that they struggled through 20-25 years of maintenance free use of their inferior appliances. So when I found a pair of Maytag, I thought I had finally arrived. I was 60 years old and I knew this would be the last washer and dryer I would ever have to buy.It is now 2 years later and we developed dryer problems. The repairman found the computer malfunctioning and suggested it would be cheaper to replace than to repair. We asked him to check the washer while he was here and his diagnosis was similar. The drum bearings were gone and probably too expensive to repair. The Maytags are now in some scrap yard and I now have an inferior washer and dryer and I am looking forward to many years of maintenance free struggles. I used to think that Maytag repairmen are the loneliest people because their machines were reliable. I now know that they are lonely because all of the Maytags are garbage and not worth fixing.
Disturbing that this product made it into production. I have the matching dryer too, and its just as bad. First the washer rolls up clothes into a tight ball better than I could do if I did it by hand. Then it spins, setting the wrinkles in thoroughly. Then, even though I shake out the clothes before putting in dryer, after the clothes come out of the dryer (without letting them sit in there) - the clothes look like someone drove over them with a car while they were rolled up in a ball. Bonus: the clothes dont even get dried. Ive watched the clothes in the dryer, the drum is designed so the clothes stick to the outside of it and go around, they never actually tumble or get any air circulation. What a disastrous product.
we have trouble with maytag doublre oven. the oven is over 100 degree off set temp and is not consitant. some times high some times low. we have had ae repair out they relaced control board and circuit board same problem still exists. we had turner repair out they took a reading when it hit desires temp but did not stay to see temp rise above or below set temp. turner repair another tech order a temp probe the turner tech put in probe and jst left didnot even check oven. he was pissed off I quess. same problem still exisits. We bought stove from Nebraka furniture mart the said theyont support repair after 30 days. we hope and pray that the tech will report to Maytag (Whirlpool) that the stove is bad and we can get a new one. So far no repair action has helped. We had a repair person out to repair a leak on a whirlpool washer . he also is qualified on stove but not a whirlpool repair authorized repair person. He checkedd the stove and said it is 100 degees off and we need to get a new one. We need some help with this problem please help us or tell us who to contact to get this problem resolved. gary Luttrull 816-618-3277
Bravo Series Washer and Dryer. I hate, hate, hate this washer and dryer. I have had it for 2 years and hate it more every day. What makes is worse is the over $2,000 spent to buy this piece of crap technology. The engineer should be fired and sham on Maytag for selling such a piece of crap. Washer does not get clothes clean and I have pictures to prove the amount of dirt and lint and soap left on clothes and bedding. Very poor design, and worse yet absolutely horrible engineering.To wash one item on delicate takes 47 minutes. No way around it and you are limited to the water temperature you want to use and the spin cycle that you want for that item. Water level is too low no matter what setting you use. I have read and reread and gone step by step according to instructions with no success of clothes coming out clean. Clothes are also twisted and knotted and wrinkled like no other machine I have used in over 50 years. The washer is very limited in what it allows you to do. Bedding cycle is a joke that does not work at all. One of the reasons I bought this was so that I would no longer have to take the time to drive to a laundromat. I washed a comforter and so much soap and lint and dirt was left on the comforter. I still had to take it to the laundromat to get it clean.Dryer is just as bad. Even with the energy saver off it still takes 1 hour and 20 minutes to dry 4 towels that are 5 years old. I cant imagine how long it would take to dry brand new fluffy towels. It was engineered to sense when ONE piece of clothing is dry. I want ALL my clothes dry, not one piece and the machine shut off. How stupid is that??? Engineers - design it so it senses when clothes are still damp and the machine keeps running!!! I can only use the time dry setting because no other setting even comes close to getting the clothes dry.To top off the hatred of this machine some damn engineer apparently thought this was a car and needed to be aerodynamic with a curved lid on both washer and dryer so you cannot put anything on top of the machine!!! Not every house is 5,000 square feet with plenty of room and storage!!! They want to force you to buy the drawers to put underneath and then the washer becomes too tall for short people to reach down into to get the clothes out. There is not one positive thing I can say about the washer and on top of it I will never purchase another item from the store I bought this set from. I have had service come out time and time again and they say it is an installation problem. Installation says it is service and yet no one will admit it is just a very poorly designed machine. Do not buy this brand or series of washer and dryers. This series deserves a minus and the company should replace every set sold!!!
Maytag Bravos Quiet series 300 washer - I purchased this washer 14 months ago from LOWES. After having a huge issue with a Kenmore Oasis machine. $$$. Anyway, this machine started a week ago with F1 code and Ld code. This is getting to be a financial strain buying washers every year or two. This is my third in 5 years. Looks like I will need to get another one, again. It makes no sense to repair it at a high cost when the replacement parts are the same as the failed parts. Everyone seems to have the same problem with this washer. Get better electronics guys. The rest of the machine is in fantastic shape. My two cents.
Maytag Dryer MED6000XR2 - Purchased in Sept. 2012 - first service call 1/13/14; 2nd service call 2/20/2015 and less than one month on 3/14/15 it goes out again. It takes one week to get service company out and then another week for the part to be ordered and put in. This means I am without a dryer for over 2 weeks. An $1,100 dryer goes out every year and sometimes within one month?! According to the service company, it just is the way this dryer works. Really? If Maytag ever wants my business again, I better get a more justified reason and better than 2 weeks service call. This is absolutely ridiculous.
I purchased a Maytag stainless steel French door model the middle of 2006. While cleaning the French doors with the cleaning product given to me with the purchase of the new fridge, I notice what looked like coffee on the doors. It wasnt, it was rust on the stainless steel doors. I called the service tech and they came out. Rubbing the fridge, he told me it wasnt rust. He took a closer look and found that it was in fact rust. He called his office; they told him that rusting on the doors has been an issue lately. He charged me $65.00 for what I already knew. I called Maytag and it took a while, but they decided to send new doors. However, I had to have a Maytag rep install it, which would cost me. I didnt have it done. Two years later in 2010, the French doors felt hot to the touch and the inside was warm and not cooling. The freezer was fine. I called for a tech to come out and it’s another $65.00 to fix a fan motor that blows cool air from the bottom to the top. Oh, it’s not under warranty because it wasnt inside with the motor. Total cost: $235.00. In 2010, I woke up and opened the fridge to get milk out. It was warm and so was the inside of the fridge. I thought it was the same problem, but the freezer also was warm. Upset and not wanting to pay for this again, I unplugged the thing and started using a little fridge that I have stored in the basement. It has no freezer. Today, I finally got over being pissed and decided that I would have a tech come out and find out and finally fix it. The tech said that the compressor has failed and it would cost $790.00 to fix. Im not having it fixed, so it’s another $65.00 gone. The tech said that the compressor in Maytags/Whirlpools has been a pretty big issue lately. All I can say is that I will not ever purchase Whirlpool products again. From inside to the outside, this product has been unsatisfactory. I just noticed that the rubber is failing on one of the French doors. Wake up, Whirlpool. Model number is MFD2561HES.
Updated on 02/13/2021: Maytag stove purchased 15 years ago for about $500. Replaced mother board about 5 years ago which wasnt cheap, but otherwise, stove has performed with no problems and still looks and behaves like a new stove.Original review: Our 6-7 year old well cared for Maytag range oven recently stopped working. After a service call for diagnostics, it was determined the electronic module controlling the clock and all oven functions was dead. We were told by the Maytag service tech the module cost was 300$. That cost plus labor for less than an hour, plus the 60$ diagnostic visit came to almost 500$ which is close to cost of a new stove. The technician answered yes to my question, Do you replace a lot of these? He also said the cause may be power fluctuations making me think that surely there is a way to prevent this kind of failure. So, since the price seemed exorbitant, I wrote Maytag to inquire about causation/prevention, etc. I received a fairly prompt and polite reply with totally no explanation. I wrote another email with relatively the same results. I dont recommend buying an electronically controlled Maytag stove.
We purchased a Neptune washer/dryer combination with pedestals a few years ago. The washer vibrates so violently that I had to block it between the dryer and wall to keep it from walking across the floor during the spin cycle. We had a technician come out, and he stated that the unit just needed to be balanced. The level I used showed the washer balanced in all 4 directions. Then he said I had to balance it with the machine running to stop the vibration. That didnt work either. I had previously installed vibration dampers and the technician told me that makes the vibration worse. When is someone going to file another class action lawsuit against Maytag, as there appears to be thousands of complaints for this same washer?
We purchased our double free standing gas range about 6 years ago. Our top oven went out about 4 years after purchase. We purchased the extended warranty from Sears and it was fixed at no charge. About a year later, the top oven would not work again. We called Sears, our warranty was up so it would be a repair that we would have to pay for. We decided to go with the Maytag repair service since it is a Maytag appliance and we had to pay anyway. The repairman came in and said that the top box that holds the electronic in it had fried wires and it would have to be replaced. So for $480, he could replace it. It was more than likely caused by a power surge. I just read that this also coincidentally happened to someone else so I find this cause to ask more questions. I also note that the top of the oven behind the burners where there is some sort of vent gets extremely hot (I accidentally touched it and had a blister the next day) when the oven is being operated. This is directly under the box that holds the electronic components. I would think that may have something to do with the wires frying since it is that hot directly below the panel. Could this be a defect in the building of the stove? Has anyone else had this instance beside the one person that I read about on your website?
It leaves white stuff all over everything. You have to rewash or rinse black clothes at least twice. We have to clean the washer frequently or the clothes smell like mildew. I chose Maytag because I thought they were the best. Apparently, I was wrong and it was a mistake buying this.
We purchased a Maytag dishwasher & installed Aug 15 2012. After installation the control panel wasnt working & Lowes replaced the dishwasher with the same model. After the years warranty was up I started having trouble with the second dishwasher panel. I limped along with it for months until I could not get it to work at all. A repairman came and said that the touchpad & board was damaged. He said it wasnt hooked up properly. After an estimate of over three hundred dollars we decided to rid ourselves of it and purchased another, cheaper brand. Was out 79 dollars for the repair estimate & over 500.00 for the Maytag dishwasher. Plus a new one installed for 700.00. Had the use of this appliance less than two years.
The Maytag has nice features but the shelves dont allow much room to adjust them and the freezer could stand to be a bit larger but overall its a good and hard working fridge for the price. Would love if those two things could be fixed without a huge price tag.
I bought a Maytag commercial washer - it was pricey but I loved the fact that it had dial knobs and only one feature was electronic as I find the electronics to be what fails the most. It holds a lot of clothes and gets them really clean. I absolutely love it!!
I’ve had my dishwasher for over 10 yrs now and I probably need to upgrade but it suits us just fine and I’ve really never had any problem with it at all. My dishes and especially my glasses come out Sparkling.
We bought a Maytag dishwasher 4 years ago, we had to have it serviced a few months after purchase for the soap & rinse agent dispenser not working, then a few months after warranty was up the buttons on machine wouldnt work, the control panel failed so we had to pay for a new one and install it... Well last night exactly one year from the install of the new control panel I walked into my kitchen to find it full of smoke and the dishwasher pour out smoke, when my husband came home he took the door off and sure enough the control panel was burnt and melted! Very scary. It is a very good thing I was home and this is why I never leave appliances running if I am not home.
Maytag Bravos XL - I have always loved Maytag and never had any problems. In Feb we did some major remodeling with new flooring in our laundry room. Decided to buy a brand new washer and dryer even though our 10-year old Maytag washer and dryer worked perfectly fine. After looking at Home Depot and Lowes we first settled for a Samsung W & D but before it was delivered we shopped some more. After doing some inquiring we decided that we wanted to stick to a long trusted W & D line so we chose this washing mashing and matching dryer. From day one I decided I did not care for it. I found if I put too many clothes in that they did not come out clean. Any dark pants would come out with what looked to be soap or softener stains and would have to rewash 1 or 2 times. Now I can only put in about 4 pairs of pants to wash. I have been cleaning it once a month as the manual says to do but yesterday I noticed a terrible odor coming for the washer. I could smell it out in the hall. I did the cleaning again but still smell it. Now after searching the internet I find a video that shows the problem is mold under the drum. No amount of Affresh or bleach is going to clean something UNDER the drum. It is not my job to have to take this apart every few months and clean out mold and moldy water. Sounds like this problem has been going on for a few years and this should have been fixed long before this. I wish I had my old faithful washer and dryer back. Maybe I should have stuck to the Samsung washer and dryer.
I have a Maytag MEDC200XW3 model. Good price reliable and rugged. It washes all the way from my delicates to my husbands heavy fire protective clothing with no problems. Holds lots of clothes with no issues either!
I bought this washer less than 4 years ago and its already broken (leaking from the basket). Maytag refuses to honor their warranty and is charging $400 to send someone out to fix it even though it specifically says in the warranty that the basket is covered. When I mentioned this to the rep, I was told that does not apply to all washers. I expected better service from Maytag and thought it was a reputable company. I will now have to purchase another washer, rather than spend $400 to fix this one. It definitely will not be a Maytag!
In April 2010, I replaced my washing machine (still functioning after 12 yrs) to upgrade to what I believed to be the top of the line Maytag Bravo 5.2 HE washing machine. Module # MVWB850WL0 type: 580-02. This machine of 3.5 yrs leaks underneath and after having the service tech come to look he advised me it will cost over $800 to fix (I paid over $900 for this unit). He says its the bearings and went on to ask me if Id been using the HE laundry soap (as if Im an idiot) and went on to ask whether Id been washing bedding. SERIOUSLY?!? !... After much research on this issue, I discover that there are similar complaints all over North America. Very disappointed and I want this lemon replaced by Maytag.
Fridge leaked all over our floor and ruined it! Very unhappy! When we open the freezer we find a sheet of ice on the bottom. We have to keep a towel on the floor so we dont slip and get hurt. I finally get a new kitchen and the fridge is ruining it! Yuck.
We are having the same problems with the drain clogging and bottom of the freezer filling with ice and then water all over the floor. We currently de-ice the freezer once a week. After paying top dollar for what is advertised as a top product, we expect better service. Especially when Maytag is fully aware of this problem. We sent an email of complaint to Maytag. Heard from them today. They would pay for the replacement part but not the labor. Most places around here charge $250.00 just to walk in the door!!! Is Maytag kidding?!?! NEVER AGAIN. Will also tell anyone who will listen to stay away from Maytag. No wonder they dont belong to the Consumer Resources group!!
This washer is the worst piece of junk I have ever purchased. From day 1 it never cleaned my clothing. It was too much money to call a repairman so I have lived with it since October 13, 2013 and I have finally been able to buy a new washer this week. My husband would come home from work and ask me why I put dirty clothing in his drawers, he said his clothes stunk and were stained. This washer just did not clean the clothing. It didnt use water. I cannot say how many times I would open it after washing a load and the clothes were dry. It saved water alright, it didnt use any and it was installed properly. If you are going to purchase a Maytag Centennial, run. Dont walk. Run, fly, look the other way, just dont buy this HUNK OF JUNK! I cant even sell it, so we will sell it on eBay for parts just to recoup some of our hard earned money! MAYTAG YOU SHOULD BE ASHAMED OF YOURSELF!
Bravos washer purchased Sept. 2016. I purchased the Maytag washer based on experience and reputation. I am so disappointed in this washer. I have had the control board replaced after only 3 months and it vibrates, shakes and is very noisy. It does not fill with enough water and the clothes are tangled at the end of the wash. I will never buy another Maytag.
Me and my wife bought a Maytag refrigerator from Home Depot. The top half freezes up in a big way and it gets real frosted up I have to pull it apart every 2 months to defrost it. The bottom half starts to get warm if I dont do that. I will not ever buy another Maytag refrigerator again.
A washer should last 10 years. Bought it in 2009 - after two years we spent $200+ on seal and bearings. Now, in 2014 we need more seal and bearings and the service tech recommended by Maytag says the cost will be $500+. Machine has a serious design flaw, and bad parts, and bad service.
My model has 2 ovens which I love. A smaller one & a regular sized one. It also has a cooktop. The cooktop always has “marks” on it from the pots & pans. No matter how careful we are, the pots leave marks. We even bought new pots & they leave marks. Something that we do like is that 2 of the burners have “select a size” so these burners can be used for small or larger pots.
Im totally done with the Maytag brand that Ive trusted for over 30 years. I never knew until yesterday via Facebook friends that they are not true Maytag-made anymore. They were bought out by Whirlpool eight years ago. I bought my top-load Maytag Bravo 400 Series Washer ($1,028) at Home Depot in October 2008. No problems with it until now, less than 4 years old with error code DL. So I looked in the book and found it was the lid lock (the little red light wasnt lighting up when closing the lid, which prevents it from running).I made an online appointment with Sears Home Appliance repair to check it out. But after talking with online friends and googling fix videos, I was able to get it running today by taking the top off, unplugging the lid wire and plugging it back in. So far, its working but now I will fear each time I go to use it that something else will fail. My old Maytags (washer and dryer) bought in the 80s never needed service until they approached the 14- to 15-year mark. That only tells me that the newer made appliances are total junk! So many complaints and how the companies dont back their appliances, it just sickens me.
I bought a full kitchen of Maytag appliances when I bought a new house in 2009. I thought it was a reliable company. Id always gone with GE before. I couldnt get the packing sticker off the oven after trying everything to remove it, so the oven bottom is virtually ruined. The timer on the oven dings once and stops; dinner burns if Im not right there to hear it. I was told by customer service thats the way it works, so I had to buy a separate timer. I am now replacing my 2 ½-year-old dishwasher because the control panel has once again stopped working. It cost me $275 to fix the first time and it lasted less than 3 months. I will never buy Maytag again! I got over 20 years of service from my GE appliances.
Never buy from Maytag. I and my daughter bought from them two refrigerators of them. After one month my daughter started to fix. I am started after one year or it is leaking. Our freezer destroyed and realize this after one day all my food I throw away. The same was with my daughter refrigerator. My daughter have old refrigerator it is working without problem for 50 year never fixed. Never ever buy from them anything. It is good I was at home. Sometimes I am traveling if it happens this time. I do not want to think about this. For fixing you have to pay lot of money. I hate that I purchased something with them.
I love the way it can really handle large loads. The dryer is the best though. It actually dries your load without you having to turn it on more. There are many different choices that handle drying. So, no more to the bone drying.
Im so mad over my new purchase on the XL Bravo washer and dryer and Home Depot will not return. I have 3 kids and a hard working husband. My clothes do not come out clean no matter what cycle I use. It takes forever just to wash one load. If you spill something on your clothes and it dries crusty it will come out of the washer crusty. I want to cry. So much money wasted and cant get our money back. Would never recommend a washer without an agitator. Towels come out soaking wet, and dont spin dry if heavy...forget washing a blanket. 4th day using the dryer and now there is no heat. What was I thinking!! So mad and sad too!
I bought this machine because it has a (deep water wash), which means there is a lot of water, enough to cover the clothes, at least I thought so, the salesman seemed to think so as well! But no, it does not come close to covering the clothes, false advertising! I must put my clothes in a large bucket, soak the clothes with water, then bring the bucket to the washer and empty it into it, because of the weight of the water, the machine adds almost enough water to cover the clothes.Another big problem with this washer is the fact that if I lift the top in mid-wash, while I do something, not wanting to listen to the irritating sound it makes in my apartment, after 10 minutes it starts to drain and there is no way to stop it, I must wait until it completely drains and restart the machine. This machine has the stench of government on it!!! My advice, keep your old machine.
We bought Maytag Gas Double Oven MGT8800FZ only just two years ago and the top part of the range oven has already stopped working. It has not been overused as there are only two of us in the family and we use Crockpot regularly which do not require the range. It was fine for about 23months, but now it will not heat up at all We have been unable to get much help from Maytag so are not at all happy with this product. We chose Maytag as it is a replacement for an older Maytag oven and we have a Maytag fridge which will shortly have to be replaced. Not sure at all if we will replace it with Maytag going on our experience with our double oven.
When my husband surprised me with a double oven stove I was leery. First Thanksgiving my thoughts were concurred as the 20lb turkey fell from the chinsey rack.....even a cookie tray with almonds fell down.... Unfortunately the lower oven is off by 1/2, no racks work in there. My biggest gripe is that the seller did not exchange it, just tried more racks. Now Maytag will not do anything but allow me to order more racks. This item is a huge piece of junk.
The washer machine is only 2 years old and its broke, at first it wouldnt spin and now it wont wash. Everyone is saying between the parts and service fee, it will cost 200 to 300 dollars or more to fix, most technicians wont repair them because they say that we may as well cut our loss and just buy a new one. No one likes these machines. I wish I would have known what a sham the washer machines were before purchasing.
The brackets that make the door open and close are just screwed Into the plastic lining with no kind of anchors. If you use the freezer a lot the screws come loose. Can’t close the door. And then 300 dollars later a service call. All to replace a screw. That’s just fine but the hole is stripped because no one could install a 50 cent anchor on installation at the factory. No more Maytag for me.
We bought a Maytag Bravo washer and after less than 6 months of use, it stopped working with an F51 or 53 error (cant remember which because its been a month now). After looking online, it seems that almost everyone who buys this gets this error and has to have a part replaced! And Whirlpool hasnt recalled the faulty part even though everything Ive read says it should be a recall.Its now taken over a month to get a repair person in to fix it. From the time we called Maytag, to the referral to the service person, to the service appointment, to waiting over 2 weeks for the part to come in, its been over a month with no washer. This is unacceptable Maytag! The repair company is finally showing up tomorrow only after 3 left messages from us.Either build a better washer or stock your replacement parts with the local repair companies and you should be reimbursing your customers whove spent a lot of money at the laundromat after spending between $700 and $900 on your washing machines.
I bought a every expensive Maytag Neptune (washer and dryer one unit) and it is now sitting in the carport. The washer broke and I had to have service people come to my house continuously. Over a period of 6 months I had to pay for 3 motor control boards plus service calls. Thats when I had I moved to the carport. In 2012 I bought a Whirlpool Duet washer and dryer so I would be able to stack them. I had to put them at Sears because I had to use layaway. I paid for them over 12 weeks and had to use a laundromat during that time. Last week I got a F01 E02 error code which means replace motor control board. These boards cost over $300 each not counting the cost to install it.I did talk to Sears since the washer was only bought 4 years ago. They were nice to me but could do anything for me. Truly sad when a washer only lasts 4 years for the amount of money I had to pay to purchase it. I dont know what I going to do now since I am now retired but I WILL NEVER BUY A WHIRLPOOL OR MAYTAG AGAIN.
I have a Maytag purchased about a year ago. My old Maytag lasted 16 years. The salesman told us that they are now built to last 8 years. It’s pretty noisy, so much so that I have to close the door to the utility room. I guess it gets the clothes clean but it used very little water. Fortunately my model has an agitator but nothing like the old kind. After looking at many models, I feel this was the best choice for the value. It is top loading which I like.
After 2 years the oven didnt work. I had a repair fix it for $500 but if I wanted the convection to work it would cost another $800. Obviously not worth it. Now the oven needs to be set at 400 if I want then actual temperature to be 350. Now the latest - the racks are too small and falling! I just put my Le Creuset in the oven and the rack fell. Splashed everywhere! This happened at Christmas with my turkey. So bought the fridge - everything in the back freezes. Never ever buying Maytag again. Im guessing the Maytag repairman isnt lonely anymore.
We purchased a wall oven model MEW7530DE 11/8/2014 which was installed the first part of December 2014. From the beginning the temp was not constant and everything baked was either burned or under baked. The first repairman said the control panel was faulty and was replaced four months after purchase, the problem continued. After three more repairmen all from different companies concluded they could find no problem and thats just how ovens work now. We contacted the owner of Hamiltons Appliance, where the oven was purchased, and requested a replacement oven which was accomplished December 2015.New oven, same problem, very disappointing. My wife has been baking for over 50 years and has never experienced problems and frustration on this level. The condition of the oven is totally unacceptable and with all the effort by us and others we are at a loss. We purchased an extended warranty which has resulted not fixing of the problem. We hired an electrician to inspect the wiring in case that was the problem, costing us $200. The wiring was all good. What do we do next and what are our options short of another new oven. WHAT IS MAYTAGS RESPONSIBILITY? Respectfully, a very unhappy customer.
Washing machine required service approx 3 months after purchase. Dryer heating element stopped working just after the year warranty ended. To fix dryer will cost approximately 30% of the purchase price of the machine. And all the while I am tainted by the 10 Year Warranty sticker that I never removed from the machines. Never again will I purchase a Maytag product.
The only reason I am giving 2 stars is because I didnt actually spend my hard earned money buying these machines, they came with our house purchase. At first I was excited to have a good quality washer/dryer... Now I understand why the previous owners left them behind. My complaints are like most of the others on here - takes way too long to do a load because of the stupid water sensor, it doesnt wash loads evenly so everything on top hardly gets wet and washed properly, lint all over our clothes, powder residue left behind even though I set it to 2 rinses, a lot of settings but missing useful ones like quick wash... just all around disappointing. At least one good thing has come out of this and we will not be buying Maytag for our new laundry room. Saying that I have also read so many bad/worrying reviews about Samsung and LG - cant any company make good, reliable, lasting products and stand behind a warranty anymore?!
We bought what was supposed to be the top of the line Maytag dishwasher as part of a kitchen remodel in 2011. Well tonight it has quit working for the 3rd time! I think this is the last straw for us! Tired of spending all this money having it fixed. We also bought a Maytag microwave at the same time that has been nothing but trouble from day 1, but not as bad as the dishwasher. I can promise you we will never buy another Maytag product ever. Heck at this point, I would not accept a free Maytag machine of any kind! Stay away from Maytag!! Just to be more specific, the first time the dishwasher quit it was the board and cost us half as much as the dishwasher. I see lots of mentions of boards going out early.
I bought this stove thinking of the Maytag repair man commercial that was advertised on TV for washing machines. Apparently Maytag only knows how to make washing machines (I did not buy one of their washing machines after my experiments with their stove). From day one the oven door never closed right, the self cleaning oven device had to be replaced 3 times over the year after have a repairman tell me that they all fail. I stopped using the self cleaning feature. This stove has cost me so much in repairs. The cook top is very very hard to clean. It always looks dirty. All the plastic knobs have melted off because the oven door never closed right. And the knobs are crazy expensive to replace as is just about everything on this stove. The oven temperature can not be trusted never cooked at the temperature it was set at. I paid a lot of money for this stove 10 years ago. And I am finally able to replace it thanks to a Christmas present from my 3 children. I love to cook and this stove made it difficult. My advice is to look for a different company when buying a kitchen stove. This Maytag has been nothing but trouble for me.
I purchased a Maytag dishwasher in 2013 and the control panel needed replaced within the warranty period. About a year later, the control panel started to malfunction again, this time out of warranty and Im told it will cost over $350 to repair. I paid a lot for this dishwasher and thought I would get years of use out of it. I plan on buying a new cheaper one (not Maytag) for a little more that the cost to repair the Maytag. Im very disappointed and will not purchase another Maytag. I also read online that Im not the only one experiencing this problem.
I am extremely dissatisfied with the Maytag Gas stove and oven. The setting are too high and you cannot simmer something, it burns. I tried the oven cleaner and my oven is still dirty. The burner knobs do not have a click feature. I came home to a house filled with gas. I was not using the top burners, so I must have brushed up against the burner knob while using the oven. I was only gone an hour, imagine if I had been gone longer and walked in the door and created a spark on the rug.
I purchased a Maytag refrigerator in November 2016. It is now the first week of June 2017 and the ice dispenser no longer works and the door alarm goes off incessantly and intermittently all day and all night. I am so sick of being woken up by the alarm in the middle of the night. I reread the manual and ran through the limited troubleshooting to no avail. I called customer service, sat on hold for a half hour, and scheduled a service call. As an interim stopgap for the pull-my-hair-out alarm issue, the operator suggested I disconnect some wires, as there is no off button for the door alarm. I wasnt dumb enough to do that and void my warranty. Best part of the call was when the operator offered to sell me an extended warranty. Well see how the service appointment goes, but I have a feeling this is the last Maytag product I will ever get. I am very curious about the lack of product recall as my research unveiled hundreds of complaints about the exact same issues I am having. Why does it seem to take a class action lawsuit before a company fulfills the promises in their advertising? Model number: MFI2570FEZ01 Purchased from Home Depot in Nov 2016 for $1,230.
I just off the phone with Maytag and as expected the acted like they didnt know about the issue of fires and etc. Im a senior and also a widow. I have all Maytag appliances. But not anymore! My Maytag over the range microwave model number MMV4250AAW, would not shut off when I had it set to 1 minute on reheat. I unplugged it and now it wont come on at all even though the cord still has power. Dont buy Maytag! Maybe if they get messages from consumers, they might be interested in what we have to say.
I have been reading the recent comments about the Maytag Bravo I purchased in 2011, and is sitting in my laundry room broken down. The timer wont advance past 18 minutes. I have reset it to factory default a number of times to no avail. I am very frustrated that the customer service offered an extended warranty for $319 to cover the service repair and another 1 years warranty. My washer is three years old! The warranty they offer is half the cost of the purchase price! The quality of this machine is very poor. I am truly disappointed with Maytag, who used to be a company you could trust. They have lost my trust along with my business.
I will never buy another Maytag appliance. We built our home in 2005 and bought brand new Maytag kitchen appliances (refrigerator, gas oven/stovetop, dishwasher, and hood microwave). In seven years, we have had problem after problem with all four appliances. We had to replace the compressor in the refrigerator in the first 18 months and then the fan in the refrigerator about a year ago. We have had to replace the heating unit in the oven twice and the handle has broken off of the oven door twice. We have had to replace the handle latch on the dishwasher once and today, the microwave stopped working. We are not rough on our appliances (especially the microwave as we rarely use it), so I think the fact that every single Maytag appliance has broken down one to three times in different capacities in the last seven years says it all. We have had a very poor experience with this brand and will definitely never buy another Maytag appliance.
My refrigerator temperature control panel started flashing lights and the ice maker flap started opening and closing over and over. I checked online and there are numerous model #s doing the same thing, most all contacted Maytag, some were fixed for no charge. Some were not even though they admitted there was a defect in the electronic control panel. I was one of the ones they refused to fix because they said it was an older model but they fixed a 2006 model, a defective part is a defective part no matter the age especially if they know and admit there is a problem with the control panel.I cant understand why they wont take care of their problem, so now I have to spend over $300.00 to fix a problem that they made in manufacturing, that is not an outrageous amount, thank goodness, but I just dont understand why they wont stand behind their product when they can fix out for probably half that cost to take care of their problem. I didnt make the refrigerator, they did.
IT A GOOD DISHWASHER, BUT I HAVE HAD 2 PROBLEMS WITH THE CONTROLS AND HAD THE CONTROL PANEL REPLACED. TWICE. The insurance I bought with the machine, sent me a jerk to fix it, I complained and they sent a good repairman.
Hello, I purchased a Maytag Bravos washer model MVWX655DW from the Home Depot in June of 2017. I can provide the receipt. Within 6 months I had a broken lid switch and the unit would not move through the cycles. Luckily, I had the ability to replace the lid switch at the cost of about $100 just for the part. The repair was fairly involved. This summer, the unit failed to agitate, upon much research, I learned the washer drive hub (which makes the washer agitate and spin) was worn out. It was made of plastic and it is quite a job to get the cover plate off and to replace this part which ranges in price from $20-$45. This is a fairly difficult job and I would not recommend it to most people. It should not be needed in a 3 year old machine. Upon inspection of the drive shaft teeth when I took the washer apart, I found the steel teeth to have significant wear. Why? Now, in mid-November, same issue, the plastic drive hub is worn out again! I was told maybe my shock absorbers for the drum needed to be replaced as the drum may be shaking too much. My previous washer was good for 18 years and I replaced it with this highly recommended model Maytag with the chrome basket. This is absolutely the worst appliance I have had and with every repair, I viewed many, many people with the same complaints and feeling that Maytag should issue a recall on these machines. I will be contacting Maytag and Home depot with my review. The HD installer also stripped the plastic valve one of the water hoses goes on that I had also to replace. A $40 dollar part. This took some disassembly but not as bad as replacing the drive hub every three months. Needless to say, I have to buy a new machine after 3 years of unreliability with his machine. A waste of $500 + of my hard earned money. Very, very disappointed. If I wasnt mechanical and able to fix this washer, it would have cost me hundreds in repair bills. I have receipts of the parts I have purchased for this unit. I hope your experience is better if you have owned one of these machines. Maybe I just got a bad one but many people have complained about this model so I dont believe I am alone. I hate to see good people spend their money on poorly constructed machines. I certainly expected more than 3 years out of a brand new appliance. Maytag and Home Depot have lost a good, long time customer unless they want to make it right. Please feel free to contact me.
Same as all the other reviews control panel intermittently started to fail. Dishwasher is less than 3 years old. Does not work at all now. I tried resetting circuit breaker - nothing. This unit was $700 from Home Depot. Complete trash. It is cheaper to buy new dishwasher than repair - how unfair! Maytag won’t repair - well for over $300 they will. I feel better knowing everyone has same issue & is not my electrical system. Class action lawsuit!
I owned my double oven Maytag Gemini for 14 months and I was absolutely satisfied with it. I was running a cleaning mode on the bottom oven and the lock froze. I have tried everything with it to unfreeze it, including the suggestions offered on the internet. I havent been able to do it on my own and I cannot afford to hire a repairman. I called the help line offered by Maytag (after waiting for 32 minutes), the representative actually laughed at me when he found out it was past the 12-month warranty. Though this laugh may be unusual, I feel it is very indicative of the way Maytag handles any problems; Maytag doesnt stand behind their items, they are now built shoddily and they could really care less about retaining their customer base.
I purchased a Maytag Dishwasher (MDB7749) in 2012 and one day before my 1 year warranty was up, my start button on the control panel wouldnt work. I called P.C. Richard and they sent a repairman who fixed it. This was in June of 2013. Here I am now hand washing again 1 year and 4 months after the repair. I called P.C. Richard again and was told that all brands have their weak points and because I got it on sale in the first place, I should not feel angry.Now that I am reading the reviews from 5 years ago, I realize that P.C. Richard knew this was an issue and chose not to disclose it or stop selling it. I had my G.E. for 10+ years and will go back to one. As I have no money for another new one, I will try to learn to fix this one on You Tube.
This is the worse designed product. The gaskets on the door keep making mold. The end caps that hold the pantry lid keeps snapping off, had to replace them twice. It is a very elaborate and complicated installation which of course they will not cover. The water dispenser is inside the left side of the fridge and the water runs so slow, that you lose a lot of the refrigeration by the time you fill a glass.This appliance is very noisy. The customer service is sometimes nonexistent. I called on 9-16, I waited 24 min on the line and decided to hang up. The next day I tried again after 15 min they hang up on me. I tried again later got Customer service, but no they could not help me with installation of a replacement for a warrantied part that snapped off for no reason at all. I have complained while this appliance was under warranty, and after. They do not care. My advice is stay clear of Maytag refrigerator, I CERTAINLY WILL.
I bought this washer about 6 months ago and I seem to get clothes that just arent clean and have marks on my dress pants and my whites are awfully dingy. Never have I ever had white things that didnt stay white. I honestly would never buy this type of washer again. I am actually hoping that there is a way to at least change the water level. Also I hate the fact that I cant add bleach to the water before the clothes and to let the bin fill and mix correctly. I dont think the bleach even gets to the clothes.
I have owned a Maytag washer since 1989 (25 years) that has had absolutely NO PROBLEMS WHATSOEVER. It now has a slight leak, so I am considering replacing it. I contacted an appliance store and advised them of my problem. The salesman made a comment which indeed surprised me. He said that, although he would like to make a sale, I should do everything in my power to keep that old Maytag machine because they dont make them like that any more! From reading the reviews about the new Maytag now I understand why! I do not plan on buying another Maytag, which really saddens me, as they were once a high quality, dependable product.
I bought a new Maytag washer 1 year ago. It does not do a good job of washing the clothes. I have tried to contact customer service but what a waste of time that has been. I would never buy another MAYTAG washer again. This is after owning an older style Maytag for 25 years that I never had one problem with until it wore out. They are now junk. I bought at Leons. Would be very careful of buying there again as they were also no help with this washer not working properly.
First of all, Whirlpool owns the Maytag brand. Ive seen a few reviewers on here say I will never buy Maytag! Im buying Whirlpool from now on! I picture the executives smiling and nodding, Good. Maytag used to be great - machines lasted 20 years or more. Now they last about three. After one year, the paint on the washer was bubbling and coming off, and now its starting to rust. The warranty doesnt cover cosmetic defects beyond 30 days, and the warranty for the rest of the machine is only one year. Theres a reason for that - the machine will undoubtedly have problems after that. Multiple calls to Maytag/Whirlpool and they do not care. Terrible product, terrible customer service. I tell everyone I know never to buy Maytag or Whirlpool.



