I bought a every expensive Maytag Neptune (washer and dryer one unit) and it is now sitting in the carport. The washer broke and I had to have service people come to my house continuously. Over a period of 6 months I had to pay for 3 motor control boards plus service calls. Thats when I had I moved to the carport. In 2012 I bought a Whirlpool Duet washer and dryer so I would be able to stack them. I had to put them at Sears because I had to use layaway. I paid for them over 12 weeks and had to use a laundromat during that time. Last week I got a F01 E02 error code which means replace motor control board. These boards cost over $300 each not counting the cost to install it.I did talk to Sears since the washer was only bought 4 years ago. They were nice to me but could do anything for me. Truly sad when a washer only lasts 4 years for the amount of money I had to pay to purchase it. I dont know what I going to do now since I am now retired but I WILL NEVER BUY A WHIRLPOOL OR MAYTAG AGAIN.

I bought a Maytag 4452BDW stove, the more button is not working. I did my research and was not happy to see this is a common and reoccurring issue with Maytag Stoves. The expensive of the part that too often fails again along with the cost of the service man to repair it places the Maytag as low quality at a high price. I am hoping to see a company that stands behind its product by addressing this correctly and promptly. It would be a pleasure to have my faith restored as it should be by Maytag.

I purchased this dishwasher about eight years ago, and I love the performance and the stainless steel interior. I never have a problem getting my dishes clean. This product definitely lives up to its reputation. Going forward, I would definitely buy the same brand if it became necessary.

I am having the same problem with the sheet of ice forming on the bottom of the freezer and leaking water out every week or so. It is getting very frustrating. After reading all these reviews I am realizing it is a manufacturing flaw and think there should be a recall. We have model MF12269VEQ3.

I purchased this Maytag Bravos Xl Top Loading Washing Machine approximately 2 1/2 years ago. It broke down shortly after the 1 year warranty was up and cost me $300.00 to fix. A bearing had broke and needed a service call to repair it. Well, I paid about $800.00 to begin with, so decided to fix it. Today it started draining water from bottom of it. I call Maytag and after a 20 minute wait on the phone because they were having higher than normal call volumes! They cannot help me, other than to charge me for yet another service call and perhaps a repair. Whirlpool/Maytag makes a high priced money pit of a washing machine! Dont waste your money!

Has anyone talked to an attorney to see if a class action can be filed? My fridge is leaking, sheets of ice on floor of freezer, and ice maker doesn’t work. Looks like it’s the norm for these. Please post if you have spoken with an attorney. If no one has, I am going to.

They are coming for the 7th time to fix the ice maker. Three full replacements. The bottom of the freezer had a buildup of ice, another call to repair. I know where the Maytag repairman is, hes at my house.

My dishes come out super clean and I love it, even when there is calcium build-up around the filter. Thanks to Maytag and their great technology. You cant beat Maytag.

We purchased the washer and dryer in June 2009. This past weekend, I noticed that the washer was leaking. The price to fix it is half of what a new machine will cost. I am very disappointed in Maytag. When I purchased the machines, I thought I was purchasing a quality product. Ive had paid much less for washers that last longer. Needless to say, I am shopping for another washer this week and it will not be a Maytag or Whirlpool. They are pieces of junk!

Bought a Maytag washer from Lowes 3 years ago and it is just junk. I am 62 years old and never had a washer that actually broke down. What happened to good American technologies. I guess those days are gone, anyway dont buy a Maytag, duh. It is the day after x-mas and I have to buy another machine.

Didnt even want to put 1 star but that is the lowest you can give. Maytag microwave less than a year old paid $350. Door clasp broke. Took two weeks to send a repairman out, he came out and of course did not have the part -- took another week to get it. Fixed the door and then he crashed and burned the microwave shorted it out and now it is totally dead. That was 2 1/2 weeks ago. Maytag refuses to replace the microwave and insists that the same incompetent service company come out and fix it. Meanwhile I have to call Maytag every other day to find out when the correct part to repair the microwave will be in. Was told it would be in two days ago. Never got a call to schedule the repair, called today to find out they never even ordered the part. Here goes another week without my microwave. Not only does Maytag have horrible customer service, they manage to find unskilled repair techs with equally horrible customer service! Will never ever buy another May useless Tag appliance again.

We purchased a Maytag gas range, only to have the paint wash off the front trim of the oven door. The digital panel went out in the second year of use and is apparently expensive to replace. After going through reviews by other owners and discussions with repairmen, it was determined that these panels only last about a year and are defective. This problem is extensive with Maytag. My brother was a repairman for them and dropped them due to poor quality of workmanship in appliances and their dishonest approach to warranties. I should have known better. Dont ever buy Maytag!!!

We had perfectly working 20 year old top loading white Whirlpools w/ an agitator, when we remodeled our home and wanted new pretty grey appliances and decided to donate our machines to the church. I chose Maytag top loading due to their former reputation we experienced with dishwashers, etc. It had an agitator, deep fill option, extra rinse, etc. The sales person at Home Depot stated, the agitator is because people like you still want the agitator, and the deep fill will give you the water you have been used to. Not so at all!!Clothes get wound up together, even with filling the wash tub in bundles, there is almost NO water to thoroughly clean & the rinse cycle is a joke. Clothes do NOT come out clean. Im 58 yrs. old and have been doing laundry since I was 13 so I know what I am doing. Its just my husband and I now, and he is so upset that his clothes are pilling probably from rubbing together, even though I occasionally use laundry bags. I seriously wish I would have saved my money and kept the 2 perfectly working whirlpool units I had. This has been such a disappointment. I sincerely would not buy these.P.S. Weve had service out at least 5 times in the last year, and all they do is test the washer and tell us its working as intended... The last thing that is going to happen is we are going to get refunded for a different set, even though we were educated over and over what it would do by Home Depot associates. We are heartbroken. Maytag is going to lose their former reputation on these washers a dryers :( There is simply not enough water to clean or rinse things!

I bought this Maytag oven (MEW 7627HB) to replace a 20-year-old GE double oven. Upon the first use, I found that it has noisy cooling fans which run continuously as soon as it is turned on and, for some time, after it is turned off. These fans make an irritating, loud, whistling noise. The dealer responded to my complaint, pulled the oven out and performed a complete system test. He then called engineers at the Whirlpool factory, who told him that the fans were a recent redesign made because the previous design didnt satisfactorily cool the electronic control circuit and that there was nothing to be done about the noise. After several weeks, the oven, when in use, continues to stink of overheated electronics. I fear it wont last long.Note that my old GE model, which also had electronic controls, didnt run a fan at all unless both ovens had been on for some time or the self-cleaning feature had been on for a while. And it didnt make a loud noise.

I have owned my Maytag Bravo Series less than a year. After 4 repair calls, I called again. The service department was rude and hung up on me. He accused me of destroying the washer on purpose. They are the worst company I have ever dealt with. DO NOT BUY Maytag products ever.

Four years ago we upgraded our 20+ year old Maytag washer and dryer to go with a more water efficient model. The old units were working like champs so we upgraded with Maytag assuming it to be equal quality. From the beginning we were not pleased with the washers cleaning ability and now we have electrical problems and a leaking transmission. Our serviceman estimated repairs to be the cost of a new washer. (Im not talking about a Maytag for replacement.) I e-mailed the Maytag company and they basically said Too Bad. Totally disappointed!! Wish we had our old units back.

We purchased our Maytag through Sears. We wanted a very basic machine, and thats what we found at Sears, yay! Fast forward eight years and it suddenly quit agitating. We tried fixing it ourselves by replacing a plastic gear part, which, later on our appliance technician said was totally logical, but it still wouldnt work. We got our appliance repairman out here and he took it into the shop and fixed the problem, which turned out to be part of the motor or something like that. The thing that bothers me the most is that he asked if we had bought a refurbished washer, but we hadnt, it was brand new. He gave us a part that was swapped out that wasnt made for the machine and also said the safety guard for the cord was missing. This keeps it from pulling out of the machine in case it gets jerked. I feel deceived and just wanted to vent because there really isnt anything I can do about it now. Buyer beware, yes, but I know we have to be our own technician sleuths to be sure were getting what we paid for?

In late March or early April 2010, I purchased a Maytag Microwave from Sears in Ocean, New Jersey. The microwave was installed by Sears technicians on April 9, 2010. The total price for the microwave and installation was $356.53. I specifically purchased the Maytag brand because of Maytags longstanding reputation for quality products with long lifespans.On October 5, 2014, the microwave became inoperative and displayed a code of SE. On or about October 9, 2014, I contacted Maytag Customer Experience Center, via email, and advised them of this problem. I also wrote to Maytag explaining the situation. On October 15, 2014, I was advised via email that, as my warranty had expired, any repairs were my responsibility. I requested that my email be forwarded to Maytags CEO for consideration and review and was advised on October 20, 2014 that a Maytag supervisor would call me within two to three business days (of October 20th). After a follow up letter to the CEO, I was again advised on October 28, 2014, that the microwave was out of warranty and any repairs were my responsibility.I should add that I contacted Maytag Repair Service and was advised that the price of the repair far exceeded the price of the microwave. I feel that four years is not the expected lifespan of a microwave, especially a Maytag, and can only conclude that the Maytag microwave which I purchased was defective. I have purchased less expensive microwaves that have lasted for at least ten years. I got absolutely nowhere with Maytag personnel, found them to be curt and dismissive and would NOT purchase another Maytag product nor would I recommend them. Buyer beware - Maytag is not what it used to be! Very disappointing.

I tried emailing Maytag but from what I read on consumer reports I doubt Ill get an email back. After our 20 plus year old Kenmore fridge was taken by hurricane Sandy I decided to try Maytag. What junk! We have a bottom freezer and were getting water build up on the bottom under the basket. In order to keep the water from leaking on floor I had to chop the ice out of the bottom every 2 days. My husband got frustrated and took the whole freezer apart only to find all the coils were covered in ice. Soon after that the ice maker stopped working. Tried different things to get it working. We finally took it apart and found the factory did not screw in all the screws on the inside so they fell out on the circuit board and shorted the thing out. Lucky it didnt burn the house down. All I can say is junk! Do not buy!

The Maytag MFI2568AES refrigerators ice maker is broken and we cannot get a replacement unit. Whirlpool who now owns Maytag is of no assistance. The unit is two years old. I understand planned obsolescence but this is ridiculous.

Only 2 months after purchasing the Neptune Washer I required a service call as the washer was not draining. Technician replaced the pump and cleaned the drain filter. 4 months later the same issue happened. 3 months later the computer board was replaced and filter cleaned. Since purchasing this washer I have had to have 5 service calls to have it fixed. I called Maytag and they told me it is my fault the filter is clogged. Although the things in the filter are from my familys laundry the filter is located in the middle of the machine which requires the machine to be torn apart to clean the filter. This is a TERRIBLE design flaw which is NOT covered under the maintenance agreement as the service technician said this problem was caused by us. Maytag was the absolute worse to deal with as I have spoken to two levels of customer support managers and all of them said its my fault.

We bought a Maytag refrigerator Model # MBF 2254HEW, Serial # 14560744NG. It worked for 7 years and now its dead. Well it does blow warm air. We are told it cost so much to fix one that we would be better off to buy new. I bought an extended warranty but of course all is out of warranty and Maytag is sorry for the inconvenience and that parts do fail. I am going back to using the old style refrigerators that last rather than paying an enormous amount of money to buy something new and looks nice but will only last a few years. When is a recall in order? When are companies required to do better for the customer? We are told that the compressor might be OK but it could be low on coolant but it is very difficult to find a leak.

Purchased Maytag Centennial Washer and Dryer (MODEL MVC300VWI) at Home Depot 3 yrs ago. After 6 months, washer started to rust. Maytag told us It was not their problem. A 6-month old washer should not rust! Poor quality + poor customer service. Dont buy!

Purchased washer in Jan 2013. Average usage is 1 load per week. Last week the washer started leaking from the rear left side. A service call discovered that the bleach dispenser was filling up with water and overflowing. Bleach dispenser?? I never use it! Seems that the new bleach dispenser hose line has a relief valve whereas the original part did not. Internet research has confirmed that this problem is very common with this make and model. However, a call to Maytag requesting what compensation, if any, would be available resulted in a response that basically was too bad... so sad... cant do anything for you! Seriously? An apparent common, known problem and all they can say is we understand your problem. Needless to say that will definitely be the last lonely repairman Maytag that this household will purchase.

Maytag Centennial Commercial washer - We purchased this washer approx 4 years ago and have never been satisfied with the job it does. Most loads require a second rinse cycle and then perhaps not a good job on the clothes. We have had it repaired twice as it makes a god awful noise and does not do a wash cycle. I believe the repairman has replaced plastic pulleys both times and now it needs the repair job done again. High efficiency has led to high disappointment. We will be looking at getting an older style agitator model as we know they work! Maytag will have to pay us to buy anymore of their products, not impressed at all.

I bought a Maytag Bravos top loader washer and dryer less than 2 years ago. I started having problems with my dryer 3 months ago and after several service calls (and a few hundred dollars), it still does not dry our clothes. I spent over $1500 for the pair and was excited to have a top end washer and dryer. My biggest complaint is with the manufacturer, Maytag - they just dont seem to care. I did not buy the extended warranty for two reasons. First, I bought a nice unit and expect it to work properly for a reasonable amount of time (at least 4-5 years without any problems). Second, they are just a bad purchase and they cost about half of the unit and if you buy a nice unit, you shouldnt need one. I could have bought a new dryer for what I spent to try and have this one work properly. My wife and I spent $600 for our last set which lasted 7 years without a problem; they were manufactured by GE, which I now wish I would have bought another GE. My wife talked me into buying a new pair to accommodate the needs of our growing family. I wished I would have kept the GE pair that was working.I would not recommend any Maytag appliance: they really just dont care to provide any reasonable service to stand behind their products. What a shame. This reminds me of why many foreign manufacturers are beating us at what we used to do best - make products that last and work! The washer and dryer look nice and have many great features, but these dont matter much if they dont work.

wW have had this Maytag gas range for twenty years. It has performed well for that length of time (maybe longer). During that period I replaced one burner. Only complaint is that the oven does not heat as quickly as I believe it should.

Sheet of ice in floor of freezer. Leaks water from bottom, and now ice crystals in freezer! French door MF12569VEA1.

I had a 1 1/2 yr old front load washer. I was worried the filter might have a lot of dog hair in it so I called to just have it looked out. I couldnt remember if I had an extended warranty. Thought it would be listed with Maytag. They said no. I said OK. They recommended A+ to come out and said it would be $60.00. That was OK because I wanted to prevent any problems with the washer in the future. I thought them checking it would be a preventative measure. The tech came out opened it up said there wasnt much hair or any other problems. Put it back together, plugged it in. There was a Big popping noise and smoke! Washer no longer worked. The man said doesnt make sense but he would fix it and not charge me for parts etc. I called Maytag. They refused to do anything since it was out of warranty even though they recommended this company and there was absolutely nothing wrong with it in the beginning.After about 2 months he still couldnt fix it. About this time I found papers for a warranty with the Home Depot. The repairman said he works with Home Depot as well. Told me to contact them but I needed to pay $120.00 to him and file a claim and then he would fix it. Apparently he does not do service work for Home Depot. They sent out other repairmen. They tried to fix it but apparently it was deemed unserviceable he blew the mother board. Home Depot said they would replace or reimburse me the amount I paid for washer. Then a machine called said they were sending me a check. We will probably never buy another Maytag! Even though I want to buy American if they wont help or stand behind their products. I now have an LG we bought from Pacific Sales with a cheaper warranty and much better customer service.

The only complaint is the lights on the bottom quit working about a month after we purchased. It was nice to light up the stovetop when cooking. Now it’s slightly dark. I have gotten used to this. We spent about $8000 on all the matching Maytag appliances we purchased. I would love to replace all but not in the budget. I am a dissatisfied Maytag customer.

WOW! I cant believe I bought a Maytag MDB7749AWM1 Dishwasher without reading any reviews. Paid $650 for it a couple of years ago and the control panel is bad. $390 to repair it, unbelievable! Sounds like Maytag has a major customer service problem because I will NEVER BUY A MAYTAG DISHWASHER again! Spent $5000 grand on new Maytag appliances thinking they were the best to replace the outdated ones. Not the same, not sure what youre doing Maytag but youre losing a lot of loyal customers. What a shame! My old dishwasher lasted over 18 years and I didnt have any problems. 2 years? Come on!!! Same problem as the other 5000 people, someone needs a career change!

March 31, 2013 a Maytag front loader washer series 2000 was purchased. In January an error code E4 and F3 kept stopping the washer. Service replaced some minor part, worked for a week. Then service replaced a circuit board - worked fine for a few months. About June of 2014 the codes came up again. This time Service wants 430.00 for a 700.00 dollar washer to fix a continuing issue. So I decided not to spend the money. I could buy another washer, different brand of course, and try and fix it myself. I removed the top and the bottom front covers. The 3 wires going into the circuit board that was replaced were loose, barely plugged in. The catch all at the very bottom right had derbies and coin in it, cleaned that out. Looked at the motherboard with a magnifying glass. It had no bad solders, cracks or burn marks, so I proceeded to run my hands around the entire drum inside... and in the back side where you can’t really see were some more loose wires.... tightened them. Now with the spin rpms you can understand how things shake loose, I always look for the common sense issues.... I am currently on my third wash load. It runs smoother and quieter than it did when it was first installed. Point is the Maytag service sucks and with only a year warranty from the manufacturer. What did I have to lose to try and fix it myself. I am sure this is happening with a lot of other people. The odds of a motherboard or a circuit board going bad in such a short time made no sense. So check all the wiring FIRST. Make sure everything is securely plugged in. I would not recommend anyone buy a Maytag or Whirlpool (owns Maytag) for their reliability or service.

In 2011 we purchased a complete appliance grouping at Home Depot by Maytag to include the dishwasher. For some reason we neglected to purchase an extended warranty on the dishwasher. Lo and behold in 2013 our control panel went bad and the cost to repair it was almost as much as purchasing a new dishwasher. Thinking this was a fluke we were dumb enough to purchase another Maytag from Home Depot due to the loyalty made in the USA. Well here we are 2015 not even a full two years later the control panel started acting funny a few days ago and yesterday just plain old QUIT. Fortunately we were wise enough to purchase an extended warranty plan on this dishwasher so tomorrow we will be calling the repairman. Unfortunately Maytag has never solved the problem that has been occurring for at least 5 years and continues to sell this product to unsuspecting schmucks like us who try to be true to the made in the USA slogan. Shame on Maytag!!! Our model number is MDB7749SBM. Buyers beware.

Bought a new Maytag Over the stove model Microwave from Lowes. It worked fine for a while. Then it started saying open close door. We opened the door and closed it, and sometimes it would work. This went on for a while till it finally would not work at all. Called for repair, the service guy came and took it apart and one of the door switches needed adjusting. He left and it was working, good deal. 2 days later open close door started all over again. We found if we lifted the door when closing it, then it would work sometimes, until one day it would no longer work. We called for another appointment, and got a new company to fix it called ABCO. The service guy showed up and tightened a screw and it worked again, said the other service guy might have forgot to tighten it down. I tried it and it worked. We did not touch it again till next morning and back to open close door again. Called ABCO back and got a new service time for Wednesday next week. Wednesday came and went, called to see why no show. They said we were not on the service list and were very sorry. So we set up a new time for them to show the following week Tuesday between 12 and 3 pm. At 3:49 they called and said sorry, but they were not going to be able to make it today. I told her then get us tomorrow and was told they were very busy and maybe Thursday would be better. I told her we were in line and and should get service before others that came on later. Her reply was maybe Monday of next week was better. After the runaround she said they would try for Wednesday tomorrow, but no promise made. After that I called Maytag direct and they said nothing they could do except make another service appointment. She told me I could get a service appointment tomorrow Wednesday between 8 and 12am or 12 and 3pm. I asked with who this time and was told ABCO who just told me they were too busy to show up tomorrow and had put me on standby. In the meantime I paid over $300 for the Maytag microwave that is never going to need service because the Maytag service man is so lonely. And bought a $ 200 Panasonic counter model so we could have a working microwave. So now we are in over $500 and still no Maytag working microwave. They did send me a letter offering me a discount on extended service plan if I want one. I told them it would be cheaper after the one year runs out under warranty, to just junk the microwave because it has cost me way more in wasted time, waiting for the lonely Maytag repairman to show up. Bottom line do not buy a Maytag Microwave model MMV4205DS-1 unless you just want a good looking decoration over your stove with a nice light, and have plenty of time waiting for the lonely Maytag repairman.

I can’t seem to get any help with my dryer. I have replaced the drum 2 times and thermostat 3 times. Model number is mde9700ayw. Serial number is 13229569gp. I simply want a new dryer that works.

I have done absolutely nothing to this dryer except keep the lint screen clean. Have had it for 15 years. Keeps on tickin. It is used daily. Sometimes 3-4 times a day. The outside looks rough. But who cares. I bought a new lg washer with great looks and had it just a year and 2 weeks. Had to spend another $200 on it. Still doesnt work right. Im Maytag all the way!!! It is a simple dryer. But it is a workhorse. It was a gift from my mother and have so much appreciated it. It has been an amazing piece of equipment. From now on I will only look for the maytag brand for whatever appliance I purchase.

This washer had good reviews when we bought it, but now today the agitator is not working. I see there are now 100s of bad reviews of this machine most around the same 1 1/2 year mark. How unacceptable to have a large appliance like this break after such a short time. Ive called Maytag to see if there was a recall and there is not. They offered the extended warranty to me for $325 that would cover all parts and labor. Ridiculous.

We purchased a bottom freezer refrigerator from the Home Depot in 2013 and I am sorry to say this refrigerator does not deserve any stars. Immediately after the warranty was up our refrigerator started leaking all over the floor. The drain clogged and freezes up on the bottom under the freezer. When it becomes full, it leaks all over my hardwood floor. I have now become a slave to this refrigerator. Each week I have to open the freezer and get down on my hands and knees to break up the ice, scoop it out, toss it in the sink. I have spread the word and I hope anyone who reads this does as well. Never buy a Maytag product because not only do they make defective products, they wont own up to it and recall it.

Purchased a Maytag Bravo Quiet Washing machine. Nice and big for our family and uses less water. Generally okay with it (occasionally need to rinse clothes again as they have streaks/spots after the hand-wash cycle due to low water feature). This year it started making a loud noise while spinning, obviously the bearing. Googled reviews on this washer, reviewers explained Maytag now owned by Whirlpool and not the quality it used to be. Called the repair line, Whirlpool refused to say whether or not this would be covered by the limited warranty, even though it is very clear which part is causing the problem. The only way they would tell is if someone came out, then we were charged $149 for 5 minutes of looking at the machine to be told it isnt covered. In the end we will order the part and fix it ourselves. We will remember not to buy Maytag again.

Bought a new Maytag dishwasher in July 2013. In December it quit working and the problem was the control panel. The service tech knew automatically what the problem was when he arrived. It is now May 2014 and the control panel has gone out again. Contacted Maytag and was told they will extend the warranty another six months from the original warranty. After reading that this has been offered to others with mixed results I have my doubts on whether it will be honored. This is our last Maytag appliance.

Purchased new stove from Home Depot. Was delivered damaged after I opened it. Called Maytag and they cannot get a service man there to look at it. They keep on telling me I have a 30 day unconditional warranty, yet they cannot live up to their words. Absolutely amazing. Bought the Maytag because of the 10 year warranty. Do not waste your time. Buy locally at an appliance store not big box stores. Do not buy Maytag either - service is just a bunch of well qualified talkers and key punchers. Very poor buying experience.

This oven isnt even worth talking about. Just dont buy it. I used to bake a lot, but my recipes dont turn out anymore. My old oven was much easier. I dont know what the problem is, but I suspect it is oven temperature. The door also sticks. I have only had this a year and am ready to junk it.

I purchased a Maytag Electric Range (Model: MER7662WS1) at Lowes in February 2011. After few months, we found many rusty areas on the stainless oven door and on the stainless drawer.On 9/8, I called Maytag at 1-800-688-9900 to complain that stainless steel is not supposed to rust. A representative took the initiative to schedule A&E Factory Service to come to my house for a warranty repair, and assigned me an order # 40629499. I did not request for this service call and naturally, I regard this as a warranty service or a service of quality check of a product.On 9/19, a technician came to check the rusty area and confirmed that the stainless steel have rusted and the rust will eat through the panel. The technician called Maytag, and got the answer that Maytag will not pay for his visit because its not under warranty. The technician then checked the warranty manual, but could find not any statement that neither rust is cosmetic nor rust is not covered. The technician asked me to pay $132 for his five-minute checking service. I was so upset and called Denice at A&E Factory Service at 1-800-905-9505 to bill Maytag directly. She ignored my request and said that I should take it to Maytag.After a couple of hours waiting, holding and transferring, I explained to two Maytag customer service representatives my problem, only to get a Sorry, its not covered, its cosmetic, reply. I insisted talking to a manager and finally got Melinda at Care Solution Team. She, too, refused to waive the charge for me and claimed herself as a supervisor and decision maker and theres no one above her who could resolve this issue.I emphasized that A&E service call was authorized by Maytag, I did not order the service. Who would have thought that a service authorized by manufacturer is not covered under warranty? Besides, this representative failed to inform me that rust would not be covered, she should have known better. Therefore, I believe that the person who initiated the service call to A&E should be held accountable. But Melinda never wanted to agree with this logic and kept saying, We dont force customer to have home service. You are liable for the bill.She refused to pay for the service and forced me to pay the bill from the mistake they made. She even refused to give out the persons ID # and name of the person who called A&E. She only documented my complaint--whats the point of their documentation? If this is the tactic that Maytag is using to categorize rust as cosmetic (if rust can damage material, then you should not call it cosmetic), and ban customers from claiming the rust damage so they can use poor quality of stainless steel on their appliances to save the cost, then, it is dishonest to advertise that this oven is stainless.A representative even said that Maytag should have emailed me with the confirmation of service call and noted that its a non-warranty service. Also, A&E should have informed me before arrival that the service is not covered. All these were not true. First, I did not receive such email from Maytag or Whirlpool. If Maytag would have warned me with non-covered policy such as this, they should have the courtesy to call me in case the email was unreliably routed to spam box. A&E only informed me that they are coming the next day, but no such thing as telling me that the service will not be covered. Even their technician did not know about the non-covered issue, and had to call Maytag today to find out.Had the person who scheduled the service told me that the rust on the stainless panels is not covered under warranty, will I still allow the service call and agree to pay $132 for a five-minute checkup and watch the technician leave without performing any repair? I asked Melinda to let me talk to her supervisor but she said that theres no one who can talk to me, and the only way to appeal is to write to the companys executives. The address is: Whirlpool Corporate Office553 Benson Rd Benton Harbor, Michigan 49022. I doubt that an appeal will help me at all. I will take this matter to small claim court, I wont let them force me to pay the bill when I am not at fault.

We have a Maytag Neptune washer and dryer. The seal is full of mold. We replaced the seal a few years ago and I wipe it and try to clean it every load, but it is useless. I saw there was a class action suit and I was never notified of this. I would have participated. I want it fixed, replacing the seal does not work.

We bought this washing machine 2 years ago and I was never really satisfied with how it cleaned the clothes. Darker pants would come out with white soap/water lines on them. The worst part, 2 years in, the washer basket seal failed and the bearings rusted. The washer sounds like a tornado every time it runs. I got a quote for $350 to repair it!

Maytag refrigerator model MFF2558VEM9 purchased in November 2012 from Home Depot for $1329 suddenly would not maintain freezer temperature under high 20s in April 2017 (4 years, 5 months). Repairman says it has coolant leak, probably due to corrosion within the sealed system. Cost to repair - $1500. Repairman says this is a common problem.

Our brand new Maytag dishwasher model number MDB87749SBM2 was professionally installed on 7/31/2013. In fall of 2015 my control panel started acting up. I was unable to select certain wash cycles. The problem would come and go. By January 2016 my lock button would freeze and I was unable to unlock or select any wash cycles. By February 2016 my control panel went out completely. It wont turn on, not a single light. It is fried.When Googling the issue I found that we are 1 of MANY with faulty control panels not only on our particular model but on many Maytag dishwashers. They all seem to have the same problem, right around to 2-3 year old mark. One would think dishwashers would last, like before. A dishwasher shouldnt need to be replaced or need a major repair so soon. The one our new dishwasher replaced was 12 years old and was working just fine. We just wanted to upgrade to stainless steel. Wow what an upgrade haha! Maytag should be recalling these control panels. Their name is no longer a trusted name in our home.

I bought the Maytag Bravos XL HE washing machine because I needed a machine that could handle large loads to save me time doing multiple loads for everyday items like jeans to towels, blankets as well as delicates. This machine is a COMPLETE disappointment. It does NOT get anything clean unless I wash it 4 times with bleach and pre-stain 4 times. You know what bleach does to your clothes! The water level is so low I can only wash 4 things at a time and I still have to wash additional times. It doesnt get the smell or food stains out. Not a good choice for an active family or person. Ive had clothes come out with suds still on them after washing three times. I use less than the recommended amount of HE detergent. There was a $250 agitator washer by GE at Lowes but it was smaller - how I wish I bought it. These impeller HE machines dont work. My advice steer clear of this Maytag product unless you like to waste your time re-doing loads of laundry.

I had a Maytag dishwasher that I purchased around 2005. I had no issues with it at all. Then, I got a notice that it was being recalled due to a fire hazard. My options were to either get a repairman to come out and fix it, or get a credit towards a purchase of a new dishwasher. I chose the second option. Even after getting a credit, the purchase cost was way more than my original dishwasher. I purchased the new dishwasher in June of 2010. Last spring (May 2012), I noticed a gap in my hardwood floors around the sink. A flooring rep looked around and said he would bet that theres a leak either at the sink or the dishwasher. I took off the front kick-plate to the dishwasher and discovered a wet spot. I monitored that area and discovered the leak coming from under the dishwasher (around the float switch). It wouldnt leak all the time, but every now and then, it would leak half to a full cup of water. I had the hardwood floor fixed (cost $350). At the same time, I schedule a service repair through Maytag. They sent a rep from a local repair company (Convenient Appliance Service, Inc.). The service rep couldnt identify the cause of the leak but said it was more than likely the seal around the door. So, I paid another $160 to get the repair done. I monitored the leak for a week and had no problems, so I put the kick-plate back on. In September 2012, I noticed a wet spot in front of the dishwasher. I took off the kick-plate and discovered that the dishwasher was leaking again. This time the leak was worse. It would leak 1 to 2 cups of water during a wash cycle. I called the repair company and they came out free of charge to take a look at it. The service rep said the float switch had gunk build up in it. He cleaned it out and said that should fix the problem. I monitored the area for 2 weeks and everything seemed to be fine. Last week (March 2013), I noticed some gaps in the hardwood flooring around the sink and dishwasher. I pulled off the kick-plate and discovered a wet spot. I ran the dishwasher and discovered that it leaked a ton of water (over 4 cups). I contacted the repair company that came out last time, and they said they would have to charge me $100 plus to come out and take a look at the problem. The rep recommended contacting Maytag. I contacted Maytag and they said I would either have to pay $129 for a service call (not including cost for parts), or $269 to get covered under their Repair Plus 1 program (everythings covered and it adds 1 year of warranty my dishwasher). I asked at what point Maytag would replace a dishwasher. The rep said when it is deemed unfixable. Other than that, they just keep coming out if I have issues. Part of me thought I need to cut my losses and just rip out the dishwasher and get a new one (cost somewhere around $700). But I went with the Repair Plus 1 program in hopes that they can resolve the issue. But Im definitely going to have to get the hardwoods ripped out again. It looks worse than before. It’s probably going to run another $500.

Purchased a new side by side American made Maytag refrigerator (Model: MSD2559XVEB ) in August 2010 from Best Buy. Just returned from a 3 week vacation and the refrigerator died shortly after we left on trip ( 14 months post purchase date ). $700 worth of food ruined.

It's mounted above the stove, ten years old and still looks & operates like brand new. Have never had a problem with it and it's used almost daily. From heating up food to making dinner & popcorn. This is the longest lasting microwave I've ever purchased. Maytag made a great product.

On August 25, 2011, we purchased a Maytag washing machine (Model Number MVVYC400XW2) at the Lowes Saugus, MA, store. Initially, we had no performance problems with it; however, on January 12, 2012, the washing machine wouldnt start. That day, I called Maytag for service on the machine, and it was fixed. Then on August 18, 2012, the same thing happened. A serviceman was called for the second time, and was repaired. Ironically, the Maytag 1- year warranty was expiring on August 24.Prior to the expiration of the Maytag warranty, I had been contacted by mail about an extended warranty plan, which I thought was being offered by Maytag, which it wasnt. The offer was being made by Federal Warranty Service Corporation. I purchased a 5-year extended warranty, expiring on August 25, 2017, the reason to have coverage for what seems to be a faulty machine. I would probably need it.Dealing with Federal Warranty has been nothing but grief. In 2012, the washing machine, had required 3 service calls, one with a Supervisor explaining my frustration with the number of service calls I have had made for the washing machine, but nothing has changed. Thus far in 2013, I have made two (2) additional calls for service on the same washing machine. Not only are there the numerous service calls made but the inconvenience of not having a washing machine, and the additional costs for outside laundering, during that time has to be taken into consideration. Additionally, my wife is 68 years old, and Im 71 (72 in August). Going up and down the stairs to the basement isnt something we should be doing, especially to find an inoperable washing machine.

I bought a Maytag Bravos washing machine from Lowes in Ocala in Feb 2017. It broke in March 2017. I was referred to a company called Fields Appliance in Orlando Fl. I scheduled a repair under warranty last Friday between 1-4 pm. No one showed up. No one called. I called and called and nothing. BEWARE.

Hi we bought Maytag washer & dryer from Lowes last year. Since then it burned every single fabric silk to cotton, tops, pants and sheets to comforters even on delicate setting, costed me thousands of dollars. We are totally wasted our time and money by buying this product. I would never recommend to anyone. It’s disappointing and pathetic to see how they even pass the quality testing before they release to the consumers. All my brand new clothes and comforters one wash and they are ???? burned. Not even one star worth my time. I cant wait to get it replaced ASAP. I have pics to provide. Totally dissatisfied with this dryer. Washing machine is two star only compared to other brands.

Oven does not have consistent temp, cant change temp without preheating ruining whatever is cooking. 5 visits from Maytag during added warranty and never any satisfaction. Tough Microwave minutes and the oven goes off. Told it was a Govt requirement. Very noisy even after its off. Maytag wouldnt help or Home Depot either who warranty was through.

Our washing machine is 3 years old. About a year ago we started to see hairline cracks on the plastic lid in the bottom corners by the hinges. These have now become huge and pieces of plastic are breaking off every time we do a load of laundry. Maytag (under the Whirlpool brand) will not replace the lid for us. We paid $130 for a tech to come out and confirm what we already knew - that we need a new lid. And now the parts and labor will cost over $550. We have called customer service several times and spoken to a supervisor and the best they can offer us is to pay for the part which still leaves us to pay over $400 out of pocket to repair a $600 washing machine. This seems to be a common problem and is all over Google, yet Maytag is not willing to help their customers.

I bought the larger capacity machines to save time because Im so busy with my family and wanted to cut down on loads. I was surprised to find the capacity can really only operate at half, which is as large as my old, smaller machines. The washer is extremely sensitive, meaning it may take four or five tries (this morning was four) to arrange the clothes - even a small load of delicates - in it in the exact way the machine wants before it will allow the cycle to start. This is exceptionally frustrating, particularly during the busy morning or when you are tired at night. So you have to stand there and wait until the sensing function is happy and you see the water pouring in. Yet often you will return to the machine and it will have an error message that occurs inexplicably during the spin cycle, so the wash cycle will need to be restarted. It cannot just be continued. The machine is not only a huge time waster but a water/detergent waster as well.I learned that the sensing function on the dryer is useless as well after coming back to many loads of damp clothes that sat there, got little funny smelling as a result, and had to be rewashed in the nightmare washer lol. So now I just use the timer function. It takes about two hours to dry a regular load of towels, so be prepared for that. I bought Maytag because it is an American-made product, but I wont make the same mistake next time. If the quality is any reflection of the functionality, it probably wont last very long anyway. Heres to hoping.

Recently started having puddles of water on floor every morning. Just noticed a thick sheet of ice on freezer floor when I had trouble closing the freezer door. Also the water dispenses very slowly. Removed filter and it would not dispense at all. Will try melting the sheet of ice to see if that helps. Purchased 2011.

If I can rate the AquaLift Technology oven cleaning system that my Maytag oven has as a “Zero”, I would. This technology only removes some of the spills on the bottom of the oven. It does not clean the sides or top of the oven. I’m back to the olden days of using a lot of elbow grease to remove splatters and spills. They say you cannot use any cleaners in the oven either. At least with the old ovens you can spray an oven cleaner and wipe it clean. This product has taken us back before there were spray oven cleaners!

This dishwasher is extremely quiet and very attractive in the kitchen. Easy to use and does a great cleaning job. The price was also right. Would definitely buy again.

Low water level resulting in poor cleaning. Very poor design. Requires 2 rinses so the water savings of the wash cycle is a joke! Im very disappointed with the so-called Maytag quality. If doing very very small or handwash loads it work somewhat ok! Would never buy Maytag again!!

Bought Maytag Bravos in 2010. It does not clean but worse than that it rips clothing (for example: loops off pants, holes in pjs, tons of ripped towels), so many items of clothing torn that I cant keep count. Today I had a pillow case ripped apart (see image). I have had four sheets ripped that I can no longer use. Maytag should have recalled this washing machine. I have the Maytag Bravos dryer also and the drum was on backwards on it when I bought it.

I had a brand new Maytag refrigerator freezer delivered to my home. Not three days later, the freezer compartment is frosting over on the back wall, while the refrigerator fails to keep my drinks cooler cold like I demand. Ive heard of planned obsolescence, but this is ridiculous!

All of a sudden, the lid lock light is flashing. The washer is only 1.5 years old!

I bought it from a local dealer so that I could get it serviced locally. I bought it in 2012 and paid $750 for it. I hate just about everything about this (and all modern) washing machines. The deal breaker is all these safety features that are really inconvenient and pointless. If I could have found a good used washing machine at least 10 years old, I would have bought it. This is a Maytag Centennial. I dont like the automatically locking door, the inability to choose the water level myself, and the requirement to use a particular kind of soap. Also, I hate the idea that I have to clean the washing machine from time to time. Whoever heard of that? But you have to do it otherwise your clothes will have a sour smell. These new washing machines are not an advance in technology. I may have to go back to using a wringer machine.

2016 model washer. Bought a Maytag in 2016. Replaced in 2020. Problems: Spin cycle extremely noisy, have to close the door to utility room to stay in the house. Leaks a lot during wash cycle. Getting the lock to release takes awhile, sometimes I have to unplug it. Makes a grinding noise at times when starting the spin then.

The unit has an ice maker. On a regular basis, water would accumulate at the bottom of the freezer pan. When the bottom pan got filled up, water would run out on to my hardwood floor. I related the problem to the ice maker. Researching the problem, I learned that the ice maker has an adjustment for timing the on cycle for filling the ice tray. After several adjustments nothing changed. I ordered a water control valve and installed it. The problem persisted. I installed a water pressure regulator but the problem persisted. I installed a water filter, the problem persisted. I turned off the entire ice maker and the problem persisted. The problem wasnt the ice maker. The real problem was the defrost cycle of the evaporator. The drain for the water was plugged with ice. I made modifications to the design so I could monitor the drain hole in the back of the freezer. Will I purchase another Maytag… probably not?

I bought my refrigerator in May of 2012. Brand new from Home Depot. It is less than 3 years old. Now it is not working. I did not purchase an extended warranty. I never thought in less than 3 years my fridge would stop working. I called Maytag, first question from them was about warranty. So I knew I was screwed. So, basically for $300 they would come out and fix the problem. I only paid $800 for the fridge. I am lost as to why in 3 years my fridge is broke?? Makes no sense to me. So I paid a tech $100 to tell me what was wrong with it. The evaporator is leaking. It is leaking. So the evaporator is bad and I cannot fix myself. So for another $300 they would fix, so a total of $400 in an $800 fridge.I am pissed. I remember my parents having a fridge for over 25 years. Why does Maytag not take responsibility for their problem. The products we buy should last longer than 3 years. It is just a way for them to get us to buy another product. So needless to say, I am one pissed off customer. So let the emailing and letter writing begin.

The washer doesn’t have enough water to to get clothes clean. Even on deep water wash there’s is not enough water. It doesn’t get clothes clean, its very noisy. It takes a long time to was, even on short cycles. You can’t soak dirty clothes, it has a cycle for soak but it is not long enough. After about 3 months the lid licking doesn’t work and the progress lights remain on and never go off. This is the worst washer that I have ever owned. I just want to return it and get a different one!

The ice maker in my Maytag French door refrigerator quit working 11 months after purchase. It was replaced under warranty, but again quit working 12 months later. That one was replaced at my cost, and lasted another year. It was again replaced at my expense and that lasted two years. I am now back to the dark ages of filling ice cube trays. I have been reading reviews, and find I am not the only one who has had problems. My letter to customer service was responded with a sorry about your luck letter. I would never purchase another Maytag appliance.

Got woken up to the sound of my refrigerator ice lid flapping. Boy is it loud! Called Maytag and found out it was a recall so they will fix. They set up for someone to come out to fix the following week. That was a flop because they did not have the part. I waited 4 hours for someone to show to find out that Maytag scheduled the appointment for nothing - not only did they NOT have the part but they did not have a clue as to when it will come in. Time is valuable! Here we are 5 weeks later and my refrigerator is still flapping and loud. Has been calling Maytag for them to say that the part has been expedited. Well it has been expedited for more than 3 weeks now! Today they say that it will be another month before the part comes in! Not Good! This is such an inconvenience and Ive lost a lot of sleep over this flapping noise. Its an embarrassment when guests come over to our home! Tired of it!

Maytag has always been my choice with appliances. Ive purchased others and always dissatisfied. This dishwasher has been a trooper and lasted forever. Its been overworked with 4+ children and yet still going strong. I recommend Maytag????

Works quietly and efficiently and I love it! I dont even know its running and the dishes are sparkling clean when they come out. How could ask for anything more. I would always purchase this brand again. The reliability is another factor, I have had Maytag before.

Okay, on March 2009, we bought this brand new microwave due to our major remodeling. We didnt move into the unit until February 2010, so the microwave was in its box for 11 months. After we moved in our condo, my husband and I had to travel for work for almost a year so our brand new microwave is very slightly, gently and barely used. Well, for the past 2 months, it had been acting up. Sometimes it heats, sometime it doesnt. For a 2 year old microwave, which we paid over $400, I would assume that it would last. It no longer heats up, so I called Maytag customer service to hear her tell me its not covered under the warranty and would cost $269 for repairs and there was nothing she can do for me unless I pay for a technician to come and repair it! No way, I swear it probably got used 5-10 times a month to heat up coffee for about a year. I am sure there are some major quality issues on this model because when I googled Maytag microwave, all I see is the same magnetic problems. I spoke to a group of my lawyers friends. If youre interested in joining a class act law suit, please e-mail me. I hate that people are being taken advantage of by these terrible companies. I cant believe how low quality their customer service and products are. Believe it or not, my $30, old microwave lasted me 14 years throughout my college years until we decided to replace it with the modern stainless steel one. It got noisier in time but not broken and still heats up just fine. This $400+ one lasted me only for several uses. Shame on Maytag, when I have time, I will be sure to write a complaint to the consumer department as well. I will dedicate my life in spreading the word out about their low quality product. Don’t buy Maytag unless you only plan to use it for a year or 2.

I have a Maytag Bravos washer that has gotten to where every time you try to run the final spin, you get an unbalanced load code and it shuts off - it does this even when you try running it empty. This washer is 3 years old, and has been doing this progressively worse for the last 4 months until now. We cannot even get it run the final spin cycle now.

Purchased a new Maytag washer from a local Hardware store chain. Waited 3 days for delivery. Old washer was hauled away. Started using new Maytag Centurion the same night it was received. There was a funny odor coming from the washer that was discounted as new equipment smell. Saturday the Maytag Centurion washer was leaking some odd lubricant that had the same odor as the mentioned new equipment smell. Since this lube had been leaking out in close proximity as the liquid detergent my wife used a towel to clean it up. This towel went into the laundry with other clothes.Now Im concerned that whatever this oily stuff is, it’s in all of the clothing that was washed with the towel. Since I live on the West Coast and Maytag only answers the phone during the week Eastern Daylight Time I will call (2 days) after the fact. You might do well by finding out what this lube stuff is before you take it home and how youll have to deal with it once it leaks.

We purchased a Maytag refrigerator (freezer on top) model m1txegmyw00 in May 2012 and the compressor recently failed roughly 3 months from the two-year mark. We first noticed the issue this winter when the bottom level of the fridge start freezing our food. We adjusted the internal temperature setting down, but this did nothing. Then the compressor started cycling on/off for roughly 5 minutes at a time. After we noticed that, the freezer no longer kept things frozen. We called the Maytag repairman ($80 including taxes just to visit). He said the compressor is gone and that They dont make them like they used to. - I thought he was joking. He also recommended getting a servicing contract on a new fridge (but I would expect that from a serviceman). The cost to replace the compressor was over $600 and their work is only guaranteed on that part for 3 months (so anything else in the fridge could go wrong). I asked if we could have avoided this - he said it was possible that if we had unplugged the fridge for 10 minutes when we noticed the on/off cycling, it might have given the fridge time to reset (so take that for what it is worth). Our previous fridge lasted over 8 years - I dont understand how Maytag (owned by Whirlpool) can sell a high ticket item that will work for less than two years. I will not be purchasing another one.

We purchased our washer Model # MHWE450WW01 and Serial # CS10502122 on March 30, 2011 along with a front loaded dryer and refrigerator on March 30, 2011 from a local store Appliance Outlet in Duncansville, PA. As with most new purchases we were excited as all three of these appliances being replaced were 20 years old. All were installed and worked great. My wife and I would often comment that in the spin cycle the washer sounded like a jet engine readying for take off. At some time in early 2014 we had Appliance Outlet come out and inspect the washer and told us that the washer was not to be that noisy and they would authorize replacement parts under warranty. In calling Maytag we were treated well and the parts came. Rear tub W10772619, Basket W10283352, Front tub W102823352.One of the parts was in fact cracked when it came in and had to be reordered. It was and several weeks later it arrived and Appliance Outlet fixed the washer. It ran so quiet we could not believe it was the same machine. In late spring of this year the noise was back. Appliance Outlet confirmed that indeed the same issue was happening and we would need to replace the parts again. In early June 2105 I called customer service and explained the situation and the rep took the notes and stated that we could indeed get these parts replaced and we as homeowners would pay for the labor. As YOU would I tried to get the labor paid for and was given the company line policy and told that there was NO way Maytag paid for the labor and the parts would be shipped. I accepted these terms.Yesterday my wife called to find out the status of the parts shipment and was taken for all intent and purpose right back thru the initial call routine. NO record of my call in early June existed and the best she got was that if Appliance Outlet would call and order the parts that they would be reimbursed. Appliance Outlet said that is NOT normal warranty procedure. Normal warranty goes from Maytag to the appliance Owner. They only confirm the issues/problems and do the labor. I am now stuck. I am also CEO of a company and while it pales in size the buck stops at my desk.

After only 3 yrs of normal 2 person family use my Maytag washing machine completely failed. The ball bearings in the transmission seized requiring the replacement of the transmission. At the same time the control panel failed yielding the machine completely unusable. The repair cost was more than originally payed for the machine, forcing me to purchase a new one (not a Maytag). Maytag said since there was no recall on this model that they could not help me. I bought the Maytag because of their claim of quality. This was not my experience either with the product, or the customer service.

My wife and I bought a Maytag Bravos at the suggestion of a store employee at Lowes. Since we have owned it, I have seen the reviews and the washer has been a total let down. We have experienced all the same complaints. Loud noise, door lock not working, not enough water in the drum to wash clothes, and the bearings going out and it doesnt work. NEVER will we buy a MAYTAG again. To the scrap yard I go today. Thanks MAYTAG for wasting my money. Thanks LOWES for recommending this garbage.

My Maytag dishwasher is very easy to use. Saves on money and time. I enjoy it and it have made my life so much easier. When you cook for two you can be out the kitchen in no time.

Maytag is the worst washer company. I owned my washer for two years and I had two different problems with it and now I have a 3rd. The first was the same day they delivered the washer, I needed a wire harness. I should have returned it then but I didnt. The 2nd was six months after the first one. A wire came loose due to the washer shaking and the 3rd, Im not sure why it wont drain but the tub is full of water. I called Maytag and they really didnt care as long as they got their money. They referred me to three companies that fixes washer. Two of three was already out for this washer. If I didnt know any better I would think Maytag gets paid off for every customer they referred to these companies. I would never buy another Maytag Bravo or Whirlpool product. Im very dissatisfied with their Bravo washers. They lost a long time customer.

We purchased at Home Depot on 5/12/2012 a Maytag dishwasher model MDBH979SAM. The following November it started not working correctly. We had to fiddle with the cancel button to get it to work at all. It just kept on getting worst to where it would not function at all. We called Maytag service. They set up a service call with a local warranty service provider who ordered a control board and a week later came and installed. No charges at this point. Now, here at the end of August 2013, out of warranty, it is doing the same thing! I just called Maytag customer service in Tennessee and was told they are so sorry but would sell me a one year service contract. This I immediately refused. I told the person I was talking to that I had seen this website and was aware that hundreds were having the same issues and that I knew first hand that they were doing nothing about it! I informed this person I will be in contact with my home states Attorney General’s Office Consumer Fraud Division and would ask for any assistance from them available. This person then offered to replace the part at no charge, but I would have to pay for the service people to come and determine the problem (real hard to figure out that it is the control board again, same as everyone else) and then pay to have them come and install it after they order and receive it! The service order left by the tech when he replaced the first board showed a $74 fee that was covered by the warranty. So from this I have determined that it will end up costing me $150 for this repair. I also realize this repair may last six months to a year if I am lucky! Needless to say I refused this last offer too. I will have to wait to hear from our Attorney Generals office. How can any reputable business do this?

Purchased a new Maytag dishwasher three years ago. After having it for one year the panel box no longer worked. Had to pay $300.00 to repair. Now half way through washing the dishes again no water will go into the machine. Only the first part of the cycle. I am sure it is going to be the panel box after reading other peoples problems with this machine. I will not pay to have it fixed this time. I will have to buy a new dishwasher. I will never purchase a Maytag product ever again. I have lived in my home for 40 years and never had a problem with any appliances. This would have been my third dishwasher in 40 years and as you can see it has not even lasted 4 years. I will inform my friends to stay away from Maytag.

I have had 2 Geminis. The first one was fine, this second one is a mess. I have had at least half a dozen parts replaced. I have insurance to have this oven repaired but have paid to have the window seal replaced on at least 3 occasions. The top of the oven is so hot that when I have used the burners to cook on top I have received 2nd degree burns. I have received burns on several occasions. I asked dealer if I could trade this in but said I would have to sell it on my own. I would not subject this oven to another person as I feel it is very dangerous.

I purchased a Bravos washing machine 3 years, 9 months ago. It has stopped working, bad bearings. How can a major appliance fail after three years for bad bearings unless the bearing were bad to begin with??? The repair man knew by the sound the problem was bad bearings. The washing machine sounded the same as it always had, which means the bearing were bad from the start. My first washing machine, a Kenmore, lasted 21 years and a few months. How can you produce such a terrible product and expect I as a consumer would buy another Maytag product or recommend a Maytag product? Not to mention what will now enter a landfill someplace, terrible!

My refrigerator is a lemon! We bought a Maytag bottom freezer French door refrigerator model #MFD2561HEW in May of 2007. Less than a year later, it stopped working and ruined all the food inside. I cant remember the problem that time, but it was fixed by Maytag and we were reimbursed for a portion of the food we lost. Two years later, the temperature got warm in the refrigerator and freezer sections, and we were gone for a couple of days, so when we got home, all of our food was spoiled. This time we had an extended warranty in effect and they replaced a circuit board, but we were out the food. A few months later, the same thing happened. This time we were home and saved most of the food. The compressor was replaced, again under warranty, but it took 2 weeks to get the part. Now, less than a year later, the freezer and refrigerator compartments are getting too warm and frost is forming in the back of the freezer. When it finally does get cool, it freezes the food in the refrigerator section. It also makes loud bumping sounds. I paid $80 to a repairman today to tell me that theres nothing wrong with it, thats just the way it runs! He suggested I put a gallon of milk jugs filled with water in the freezer to hold the temperature when it starts to rise! This piece of junk is just 5 years old! When I complained, I was told to call Maytag and discuss it with them. This refrigerator was not cheap and I see that many others have had similar problems. How do they get away with selling an inferior product?

I purchased high end Maytag washer, dryer, dishwasher and microwave in May 2010. On Saturday 4/25/14, the Maytag Microwave stopped heating. The fan runs, the panel, display, lights, clock, and tray all work. It just doesnt cook. The Microwave was installed in June of 2010. Not even 4 years old. I have tried to troubleshoot via the instructions that came with the microwave, i.e. Check the demo mode is not on. Dont know why after 3 yrs it would be, but checked it. No help. Pulled the plug out and replaced; turned breaker on and off; checked to see if its was locked. Nothing. I then checked the door and I found that the plastic inside panel on the latching side of the door is pulling away from the door itself, which is part of the locking system. The magnetron shouldnt work if the door system isnt closing properly. The latch system is what is causing the door to pull apart. I am wondering now how much microwave exposure my family has been getting from a malfunctioning door? I have had a Microwave, dishwasher and refrigerator made by Maytag in the past. The refrigerator is 14 yrs old and still works fine. The microwave and dishwasher were at least 10 yrs old when I replaced them with the new Maytags I have now. Here is the problem. Maytag is not Maytag Corp. anymore. Whirlpool Corp now owns the Maytag brand. Prior to the old Maytags I had, I had GE fridge which was junk, and Whirlpool, dishwasher, stove and microwave. They were also junk. I swore I would never buy Whirlpool products again. Surprise.

In July 2012 I purchased a Maytag BTM standard door refrigerator from Home Depot. Approx. 2 weeks from the 1 yr. Standard warranty July 2013, my refrigerator started cycling like every 20 minutes and loud popping noises started occurring. 1st service tech would only stay 15 minutes & did not want to stick around to hear the noise. Ran the standard tests and said everything was fine. That was around Aug. 2013. So I put up with it for a few more months and finally the popping noise was getting louder. 2nd service guy (Jan. 24, 2014) got to hear my video recording of the refrigerator cycling and loud popping noise. He replaced a bad dul part (Note: they all wanted to blame it on our ice maker that we never ever hooked up). Oops...wrong diagnosis. Whatever he replaced stopped the constant cycling pattern but now the popping noise is getting even louder like a shotgun going off. 3rd repair guy (Feb. 20, 2014) tells us that is normal and recycle product material is not that good nowadays?? I pay a $1000.00 for a noisy refrigerator and they say it is a normal sound. I dont think so. The refrigerator is now popping so hard that the right side of my refrigerator that faces the open is now buckling due to the compression of the heating and cooling which is causing the loud popping noise. If you rub your hand down the side of refrigerator you can feel the waves forming on the side of the refrigerator. Trying to get a Maytag rep out here. Something needs to be done about the production of these bad appliances.

My washing machine is a Maytag Ive been using for over 27 yrs. I love the older, top loading machines because I like to take certain items out after 5 or less minutes. I now live in an apartment & wont use their machines! Thinking about a stackable for my personal use. I am quite fanatic about laundry & do a lot of items by hand.

Belt broke in inside under tub after 13 months $150. Now another year and I am getting an error message F51 and it stops washing. Im done. Old Maytag lasted 14 years. This is done in 2. Im not paying any more to have it fixed for whatever F51 is. Im cutting my losses now. Hate this machine the way it washes anyway. Always feel like its gonna take off for Mars to join Matt Damon. HA. I try to laugh to stop being mad. Dont buy these. It gets no stars. And after reading other reviews, it deserves none. Shame on this company! Ugh, its making me put a star rating. But I say none.

I purchased a Maytag Bravos Quiet Series washer and dryer in 2009. The repair people have been to my house 7 times. The dryer had a useless part on the drum that made a banging noise while running. The washer keeps getting coins and small undergarments stuck in the motor. Every now and then, one of us leaves a coin in the pocket by mistake. I did purchase the extended warranty on the set. The repairperson that comes to my house is great. I would, however, not want to have to keep leaving work to meet repairmen. The machines are not quiet. If you need quiet from your appliances, this is not the set for you. If you do not clean the washer with Affresh or Clorox product, your clothes and your room smells. The clothes are always so tangled after washing; they tend to wear out quickly. Im not sure about this high efficiency washer. I wish I had just purchased a regular machine.

Original owner of $800 HE top loader washer since 2010. We heard a grinding noise for months, then finally it seized up. Repairman quoted me $300 to replace bearings. The repair guy seemed a bit too eager for the job, so I knew it must have been easier than expected. I Googled the heck out of it, and used this forum heavily for guidance. Seems the bearing failure is a pattern issue. It also seemed ridiculously involved and no one had posted a how to video matching my model’s layout. I took a peek with my own eyes and noticed a sock had gotten under the basket. The sock got caught in the drive belt and knocked everything loose. I removed the debris, tightened the pulley and everything worked. Cost me $0 to fix myself. So buyers beware before repair. And check the error codes yourself when in doubt! The first thing I did was check error codes. Found a great video here **.

We have had 2 sets of Maytag washer & dryers. Our first set was a top load. When we bought the Neptune front load machines we gave the top load to our daughter and it still runs great after 14 years! Our front load W&D are 7 years old. We have a dog breeding business and when we have puppies the W&D pretty much run nonstop for 16 hours a day or longer. The blankets and towels come out like new every time!! The only complaint I have is the top of the front load machines seem to be plastic and scratched really easy. But the enamel on the top load still looks new! We plan on shopping for a new set this weekend passing these on to our daughter. We will buy ONLY Maytag for the rest of our lives!!

I wrote earlier about my dishwasher needing to have an electronic board replaced again. So I called the helpful (I say that with sarcasm in my voice) 800 number. My dealer asked me to call for help with paying for the new part. After an hour and a half of being cut off and put on hold, I finally got through to a person that could take my request. The gentleman explained to me about why they would not stand behind their product which was only 3 1/2 years old, and a replacement part that lasted only 11 months. He expanded on his thought about how it was too old to fix and the part was more than 90 days old. I am out of my $1,100.00 with no help in sight. Totally upset with this company and how they will not stand behind a poorly made product!!!!

Brand New 2019 Model 465 Washer and like others are saying is a piece of junk as they do not fill the drum with enough water even on the Deep Water fill option. The laundry does not circulate and nothing gets clean. Maytag is really poorly designed and manufactured these days and a complete Rip Off!

We purchased a Maytag MFI2670XEW6 french door/Bottom freezer refrigerator in July of 2012 through Home Depot and for the past 6 months have had to scrape ice off the bottom of freezer every 5 days or so to prevent water flowing on floor. I see so many exact complaints from people that I am just fuming! Cannot believe this company is not backing their products up with that issue. A recall should most definitely been done. I grew up believing Maytag was top of the line but I am wrong. I bought this to replace a 16 year old GE refrigerator (side by side) which I never had any problem with and now I regret not replacing it with another GE. I havent contacted the company yet as I thought I would check complaint reviews before I did that but it seems that the company is just treating their customers like dirt. To spend $2200 for a refrigerator and have problems within the first 3 years is unacceptable!!! They had better start going good on this problem or face the fact that they will no longer be in business a short time down the road. The best form of advertising is word of mouth and online reviews and it looks like they are going to lose a lot of customers with the direction they are taking.

We (family of 2) purchased our Maytag Bravo XL Washing Machine Model#MVWB880BW in Nov. 2013 for over $700.00. Last week, Dec. 2019, the washer would not finish the rinse/spin cycle. The clothes were still wet. I researched troubleshooting in the Maytag booklet included with the machine and tried everything. It still showed an OL on the readout. It was not overloaded as I only had 3 towels, 3 washcloths, and 3 hand towels in the washer. I tried just the rinse/spin cycle alone to get the water out of the clothes, but they remained wet, and the OH still appeared on the machine. When I called the place where we bought it, they suggested unplugging it, waiting and plugging it back into the outlet to possibly reset the machine. That seemed to work for 1 very small washload. The next day, I tried washing again and the OH appeared with the clothes still being wet. We had a repair person come out. The service call/diagnostic of $116.98 plus repairs of $304.41 plus $95.00 to install of the new Motor Control Board. I feel that cost is excessive for only 6 years of service. Before we bought this machine in 2013, I had a Maytag which lasted over 20 years with NO problems. I always thought Maytag was the best washer, but this experience has proven to change my mind. We went out and bought another washer rather than replacing the board not knowing how long the new one would last. Needless to say, we did not buy another Maytag. I do not feel I can trust the Maytag products anymore. After this experience, I did more research on the Direct Drive used in this particular model washing machine and found that it had been problematic. I would have thought Maytag would have offered a recall to avoid these costs/problems and avoid dissatisfied customers. Along with the original purchase of the Maytag washer in 2013, we did buy the matching dryer and are hoping the dryer will last longer than the washer. We shall see.... This has been an unexpected and expensive lesson.

The pulley on the dryer vent keeps falling off due to poor design. We had a repairman fix the problem under warranty, but the dryer was purchased in 2010 and this is the third time it has fallen off. I have taken the dryer apart and repaired it myself, as I am quite capable, but I called Maytag Customer Service to see if there is something else I should do or replace. They told me they never heard of the problem and they would recommend a service man repair it, which would cost me money and It wasnt needed. No updated part was recommended, or any other help at all, for that matter. I am very unhappy with the Maytag products and will never buy anything again.

I have a Maytag MFI2665XEW6. Im getting water on the floor by the bottom draw. It looks like the coil in the back is freezing up and then melting down to the bottom of the freezer and out to the floor. I dont know how to lower the temp on the door panel.