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Buy Maytag Range MGC9536DS
36 Inch Gas Sealed Burner Cooktop
Find big savings on Maytag Range(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Maytag 36 Inch Natural Gas Cooktop with 5 Sealed Burners, Continuous Grates, Installs Over Oven, DuraGuard Protective Finish, DuraClean Continuous Cast Iron Grates in Stainless Steel
Manufacturer: Maytag
MODEL: MGC9536DS
MSRP: $1144.00
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
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Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
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Buy Maytag Range MGC9536DS
The control (computer) stopped working. The Maytag Centennial washer would not turn off. I had to unplug it from the electrical outlet to get it to stop. The repairman had to replace the computer panel. He said it had burned up. I bought this machine from Lowes on January 11, 2011. It lasted 15 months and cost me $265 to get it repaired. I called Lowes and because I did not buy the extended warranty, they would not even talk to me. When I pay about $500 for a washing machine, I expect it to last longer than 15 months! I will never buy another Maytag appliance! Customers beware: these products are a bunch of junk. Even the repairman told me so.
Maytag french door bottom freezer model #MFF2558VEB5 - It stinks to read all the similar problems Ive had with my unit. Purchased Nov 2011. Problems started within a year. First minor, deli drawer broke. I use clear duck tape to operate it and that has been fine. But not acceptable. About a year ago the water leak out of bottom freezer was noticed. The bottom inside is frozen sheet. I break up and manually remove quite often. NOTE: I intentionally do not use, did not install, the ice maker - historically they are poor risk so I dont bother. The ice unit is in the machine but not installed. I assume my water build up which freezes on bottom related to poor design of defrost drain and that is supported by other comments here. I find it disgusting. Live and learn. Its B.S.
Within the first year of having this washer (Maytag Bravos X series) the cam broke in it. And then about two months after the warranty went out, the motor quit. It wouldnt spin my clothes at all and would never get my clothes clean. I was having to hand wash my clothes just to get them clean. Not a very happy person, I live paycheck to paycheck and cant afford rock continuously pay to have my washer fixed.
Bought a Maytag French door refrigerator MFT2976AEM01 in August 2013. Started having problems before the refrigerator was a year old. I called to get it serviced and it took 4 months to get a repairman to check it out. He fixed one part and then ordered another part that he needed which took 3 months to get. After he replaced that part the refrigerator continued to have problems. The serviceman has been out to repair my unit 6 times so far. He has no confidence in the Service Engineers from Maytag. They recommended yet another part be replaced, however now Maytag will not cover the parts cost.They offered to let me buy a new fridge at a discount. After spending about $2700 in August 2013, I dont have the $ to spend again for a refrigerator. My refrigerator is so loud it has been waking me up for about a month now and I am sick and tired of it. Shame on Maytag for having such terrible customer service! I will never ever ever recommend a Maytag because this has been a nightmare!
After one year of service from our Maytag Jetclean Plus Dishwasher with Toughscrub the circuit board went out. I have been seeing and hearing other people complaining about this problem. We purchased this device based in large part on Maytags reputation for reliability. I am not happy with this machine. I will complain to the company and write another review based on the results. I suggest Maytag goes back to the old knobs until they can assemble and protect the circuit board, which I believe was damaged by heat and moisture.
I have owned a Maytag washer since 1989 (25 years) that has had absolutely NO PROBLEMS WHATSOEVER. It now has a slight leak, so I am considering replacing it. I contacted an appliance store and advised them of my problem. The salesman made a comment which indeed surprised me. He said that, although he would like to make a sale, I should do everything in my power to keep that old Maytag machine because they dont make them like that any more! From reading the reviews about the new Maytag now I understand why! I do not plan on buying another Maytag, which really saddens me, as they were once a high quality, dependable product.
Does a good job of cleaning but takes much longer to complete. Pretty much standard features. Has rinse only cycle, air dry only cycle, and cycle for pots and pans. Top rack had special holders for long stemmed glasses which I dont need. Standard size. Same size as my Kitchen Aid. White, front load, no special appearance. It takes much longer than my old dishwasher. Also the soap dispenser broke after 2 months and had to be replaced. It requires that two buttons have to be pushed to start. My old one only required one. It does a good job of cleaning.
Rather than go through all the things I dont like about this washer, just read all the complaints because that is my complaints also: bearings, not enough water in tub, clothes not getting cleaned. Just check out the lint filter and see the gray and dirty lint after a load and you will see it doesnt clean the clothes. Now, the motherboard is kaput! Cycles are all screwed up. Cost is $386 for motherboard plus labor and I will not put one more cent in this piece of crap.Listening to the salesman and consumer reports on the best washer to buy. All they are concerned with is energy savings and believe me when I say that all energy savings products are a joke because you give up operating ability for the sake of energy savings-- true of refrigerators and washers, dryers, furnaces and the like. I will be buying an agitator washing machine. The saving on water are not enough to give up clean clothes.
I bought this machine in 2013 and within a year it had stopped going through any cycle. It turns off and I either have to restart a cycle or set the machine to rinse/spin. My clothes do not seem clean so I have begun handwashing them before putting them in the machine. I retrieve clothes and find some clothes dry. My towels have worn spots and threads pulled out. I cannot wait till I get a new washer because I am going to put this Maytag Bravos in the backyard and take a baseball bat to this hunk of junk.
MY MAYTAG WASHER and DRYER ARE 17 YEARS OLD. THEY are FRONT LOADERS WHICH I THINK MAKE A DIFFERENCE. I BOUGHT MAYTAG because I had trouble with Whirlpool products that didnt go the test of time. The only problem I have with my washer is the mildew.
Maytag is the worst washer company. I owned my washer for two years and I had two different problems with it and now I have a 3rd. The first was the same day they delivered the washer, I needed a wire harness. I should have returned it then but I didnt. The 2nd was six months after the first one. A wire came loose due to the washer shaking and the 3rd, Im not sure why it wont drain but the tub is full of water. I called Maytag and they really didnt care as long as they got their money. They referred me to three companies that fixes washer. Two of three was already out for this washer. If I didnt know any better I would think Maytag gets paid off for every customer they referred to these companies. I would never buy another Maytag Bravo or Whirlpool product. Im very dissatisfied with their Bravo washers. They lost a long time customer.
Bravos washer is 4 years old. Started making an extreme amount of noise during the spin cycle. Had a repairman look at and showed me the bearings and area under the tub. $400 plus in damage due to bad bearings, rust to bottom of tub and surrounding area. Four years for a high-end washer is pretty bad. Needless to say, I will buy a new unit and would NEVER recommend a Maytag Bravos appliance.
Maytag Bravos washer MVWB750WQO frame assembly and cabinet rust - I sent letter of internal and external rust issues to Jeff Fettig (Whirlpool CEO) and received no response. Then, I sent letter a second time with an attached signed receipt. Then, I finally received a call from corporate staff member stating they would replace parts but not labor. Labor costs would cost between $350 - $500.00. This is without the initial service call and diagnosis cost between $100 - $125.00. The determined parts list cost would be $700 - 50% for Whirlpool internal cost + shipping be approximately $425.00. This is more than the cost of a new unit or the value of three-year depreciation value of the existing unit. This does not make any financial sense. Whirlpool should provide a new replacement unit at their costs. It has been three months and with no successful outcome. Also, via web research, there are many complaints about Maytag/Whirlpool and I am not the first in regards to rust issue. Therefore, Whirlpool is attempting to limit their financial exposure by only offering parts that they have to agree upon because the labor costs will not support this additional investment in a three-year unit. It makes more financial sense to purchase new or be offered a replacement unit.
I purchased this Atlantis dryer several years ago. To this day, I have replaced the rollers and drum three times. What a piece of junk! This will be the last Maytag I ever own.
I purchased a Maytag model # MRT 18 FFFHO1 refrigerator from Home Depot. After 7 months, it stopped cooling (wouldnt cool below 52 degrees). Fortunately, I had taken out a 5-year extended warranty. Thats the good news. The bad news is that after numerous trips by a certified repair man -- and three spring/summer months without reliable refrigeration -- Home Depot promised a refund. Well see.Bottom line: keep looking for a refrigerator that works. I have tried GE, Frigidaire, Maytag and Sanyo. Since many of these companies are really just one inept cooperation with more names than Frank Abagnale (Catch Me If You Can), let the buyer beware! I would give Home Depot protection plan 5 stars, though. They stayed with me through thick and thin: by emails, phone calls and text messages. However, their protection plan is worth more than Home Depots appliance products -- through no fault of theirs.
Purchased matched set washer/dryer on May 21, 2013, machine always took over 1 hour to dry medium load of laundry, but dealt with it. On June 5, 2014 made a horrible bang, followed by a grinding sound, ran to turn off. Hubby took apart, thanks to Youtube video and found that a screw was lodged in the fan blade, had broken a tooth and the motor mount broken....took fully apart, ordered fan blade to replace. When went to put back together, realized the WALL (bulkhead) of the dryer was broken, metal was too thin to support the tiny bracket to hold the motor.Called Maytag, NO HELP, told me to call a local repair guy for an after warranty service. Called repair company and was told he has NEVER seen this in a newer model dryer, contact Maytag, contacted them again by live chat and told not under warranty and no one has ever had this problem. Do NOT buy anything from Maytag. THEY DO NOT BACK THEIR PRODUCTS! If you have had this problem contact me, Im willing to spend a day or two in small claims if necessary to prove my point!
Our brand new Maytag dishwasher model number MDB87749SBM2 was professionally installed on 7/31/2013. In fall of 2015 my control panel started acting up. I was unable to select certain wash cycles. The problem would come and go. By January 2016 my lock button would freeze and I was unable to unlock or select any wash cycles. By February 2016 my control panel went out completely. It wont turn on, not a single light. It is fried.When Googling the issue I found that we are 1 of MANY with faulty control panels not only on our particular model but on many Maytag dishwashers. They all seem to have the same problem, right around to 2-3 year old mark. One would think dishwashers would last, like before. A dishwasher shouldnt need to be replaced or need a major repair so soon. The one our new dishwasher replaced was 12 years old and was working just fine. We just wanted to upgrade to stainless steel. Wow what an upgrade haha! Maytag should be recalling these control panels. Their name is no longer a trusted name in our home.
I bought a Maytag dishwasher, stove and refrigerator and the dishwasher was a problem from the beginning. Repaired out twice and replaced the control panel. Seasonal residence, so the start of year 2 (this week) the control panel goes a third time. Its going to cost $387 to repair (told my elderly mother) and it turns out it was a warranty program that she purchased, not a repair estimate. She was misled as she called Maytag and they transferred her to a warranty company, and once again Maytag says theres nothing they will do. Now, Im hassled with cancelling that as well. I called Maytag and they dont stand behind their lemon of a product and said there is nothing they can do because its out of warranty (even though theyve been out twice to fix it). Do not buy a Maytag product. This is the first complaint Ive every written and I am just shocked that Maytag doesnt stand behind their product. Im informing 100s of people to not purchase Maytag and they will pass along my negative experience as well, for that, I am sure.
Maytag MDBH979SAM1 w/ Steam - I purchased this dishwasher Jan 2014 as a scratch or dent at the Sears Outlet. The dishwasher worked great until 4-5-2015. About 3 months after the warranty ran out I called Sears and asked if there was any extended warranty coverage since I used the Sears card. They said No, but recommended I call MasterCard since my card had the MC emblem. MC says that they do extend the warranty up to 12 months. I just filed a claim and hopefully will get a paid for repair. So, if you used a credit card, you may have a warranty extension like me. Check it out. 2 stars because the dishwater is a great unit except for the control board. What a shame Maytag.
Before today I was happy with my washer. Well yesterday I heard this loud noise. It turns out to be the gear case on my washer. To my surprise the repairman told me that it would cost between $450 and $500 to replace. I called Maytag to check on the 10 years warranty and was told that it would cover the basket and the motor but not the gear case. That is very stupid because without the gear case the washer will not work. This gear case help the sensor work, the basket work. DO NOT BUY ANY A MAYTAG PRODUCT. They do not stand by their product. I have had my washer for 2 years and 10 months. Before this the last washer I purchase was a Lady Kenmore through Sears. I had that washer and dryer for 25 years.
We have had washer/dryer Bravo Series and been nothing but horror stories. Washer bounces all over room to point hoses come out and flooded my laundry room and foyer and garage. It takes over 1hour 45 minutes to do loads sheets which is 2 sheets 2 pillowcases. The repair man told me that takes that long due to MY sheets are dirty. I have been married 46 years and never heard that ever!!! The dryer is just as bad, takes over hour and half to dry sheets and towels almost 2 hours to dry. DO NOT BUY MAYTAG ANYTHING. The person who said needed hurricane straps to hold washer is something I agree with. Just a horror.
I bought the bravo 2 1/2 years ago. It started making loud banging noises during the cycle. I constantly had to rebalance my load. Then it stopped spinning at the end of the cycle or it would leave clothes wet. We had a repairman in and he told us that it would cost at least 600.00 for a new computer. Plus labor. Wow!!! I think a washing machine should last longer than that. Maytag should have a recall on this machine as I have read so many complaints about it.
We bought a Maytag washer and dryer in April 2012. A few weeks ago the washer while it was spinning out, it sounded like it was metal on metal. Sears came out and said the transmission and the tub had to be replaced and the tub was created to the transmission. My husband and the only ones living in home and I sort my clothes, so I dont have big loads. I contacted Maytag, their answer was its out of warranty so we are not going to do anything for you. Anyone who buys a Maytag Washer, watch out what youre getting.
Maytag Dishwasher model MDBH989AWB3. The dishwasher was purchased at Home Depot March 19, 2010 in Hollywood, FL; delivered to our new home April 16, 2010 in Brunswick, ME. My complaint is the exact same complaint as the previous 28 complaints! I think the reason our unit worked for 6 yrs is because it was in use only 6 months a year. My experience: you make your selection, two lights come on, you press start, but nothing happens. You think this is a simple repair. You read the manual and try their troubleshooting advice, but to no avail. When you contact the company, they tell you that this is going to be an expensive repair, probably over $500. You contact Home Depot who want nothing to do with you or your dead dishwasher. Their advice: contact the Maytag company. You contact local appliance repairmen and they will repair it at a cost of over $500. You offer the unit to the repairman for free; he declines. He suggests you check the online Consumer Affairs site. It is on that site that you realize the dead dishwasher belongs where one brings other dead things: the dump. I will NEVER buy another Maytag product. I would suggest no one else does either, unless you want to practice your skills in dealing with frustration or you want to throw $693.40 to the wind and watch it flit away helplessly. Thank you for reading this.
We have purchased several washer/dryer sets in the past decade & will never purchase another Maytag. After 3 years of very light use, it stopped working. We had a certified Maytag repairman come & tell us we needed a $600 circuit board replaced. We reluctantly paid for it and 3 months later, intermittent problems began. Plus, it is obnoxiously loud. The repairman said this is normal. Randomly stopping the cycle, not starting the cycle at all without multiple restarts ... the list goes on. The 3 Lg sets we have bought are awesome. Maytag may have been king in the 60s, but the quality of their products has tanked. Dont waste your money on their products.
Maytag Bravos MVWB725BW - Purchased this washer last year and have been very unhappy with the way it washes. It is extremely harsh in the way the agitator moves the clothes. Because it has a low water level the clothes take quite a beating in the washing process. This is confirmed when I remove the clothes from the dryer and proceed to clean the lint filter. The filter is constantly full of lint, even after drying clothes that have been washed numerous times before. Additionally, the clothes, even though being put in evenly, end up bunching together.
I purchased a Maytag Bravos 5 months ago. I had trouble at first with unbalanced loads. The repair man came to look at it twice. One thing that can unbalance your loads is if small pieces of laundry such as a sock gets outside the basket. Sometimes the basket has to be taken all the way out because small pieces can be lodged under the basket. This happens when you fill the machine too full and those small pieces float to the top.The suspension on my machine ended up needing to be replaced. I have read lots of reviews about soap rings in the clothes. That happens from using too much soap. Make sure you are using HE detergent for one. I cut way back on my soap and my laundry gets clean and no problems with residual soap on my clothes. I was very unhappy with my machine at first but now I absolutely love it!
I purchased my first Maytag (Bravo Washer) appliance in 2013 and thought this washer would last me for a minimum of 10 years. It started making noises occasionally right away but I wasnt too concerned until it started sounding like someone was banging on it with a sledge hammer. I waited 8 days for a repairman who told me the bearings were going out and it would cost $400-500 to repair. This is the worst washing machine ever manufactured. My advice is to buy any other brand. Dont be fooled by the Maytag hype. Their quality is nonexistent. I am shopping for a new washer.
CWG3600AAS13 - I purchased this advertised as Double Oven. It is NOT - its an oven w/ broiler. The oven shuts off completely during cooking time and comes back on approx. 2-3 mins. This takes place often and loses heat. I have to adjust cooking times and oven temp to make up for the loss. This also happens when broiling. Needless to say it takes MUCH longer to broil anything. When I notified Maytag of this, they responded with it is an open door broiler. Are they serious? I have 2 dogs and 11 grandchildren - burn factor anyone? (P.S. It did not change anything.)
Every appliance in my kitchen is Maytag. I went with Maytag because its made in America and now Im annoyed. The microwave died after about 5 years and since I had a spare, I have yet to repair it. I am just now removing the panel to see whats going on in the inside so I can replace whatever broken part is broken. The double oven I have Ive had to repair twice. Once I had to replace a capacitor on the board because it blew. It cost me zero to replace it as I have an old home theater system I part out. The next item was the control pad itself which I tried to repair but had to replace for $200. The dishwasher died after 6 years of use and after replacing the control pad (couldnt be repaired), it still didnt work. And I got a replacement from my wifes dad who was moving and had to get rid of his. Ultimate timing. I purchased a Maytag refrigerator instead of a Samsung like an idiot (which I suppose I am at this point). The fridge leaks water because the drain plug is jammed and it will take a lot of work to get back there to unjam it. I think Maytag wants to sell you expensive parts that are doomed to break after a couple years of normal use. They want to send repair guys out to your house to charge you to fix their junk. I cant wait to move and buy all Samsung products and do away with this Maytag relationship once and for all.
Our home has seven Maytag appliances: an upstairs kitchen, downstairs suite and laundry room. All were brand new six years ago and what we thought to be good quality by the price we paid for them. We have lived to regret ever dropping a cent into Maytags business account, as we have had nothing but trouble with them. We dont have small kids or teenagers abusing them. Its just us and a very responsible single adult downstairs. And every time we turn around, one of them is costing us nothing but money and grief. Our first problems began with our upstairs fridge when it was only two years old. At that time, it cost us $400 and since then, it just goes on and on. Last week, our downstairs fridge quit, and today, our upstairs one quit. We have had work done on our range, as well as our washing machine and dishwasher. If you are thinking of buying a Maytag appliance, dont, unless you like to throw away your money. I couldnt believe when I looked up Consumer Reviews on Maytag appliances tonight that I would find only 1 out of 5 stars, and read all the terrible reviews written by angry consumers. Well, add me to the list because I will never buy another appliance from Maytag again, and am beginning to think its time to sell this house to get rid of these stupid, useless, pieces of ** Maytag appliances! Sorry, people, but I cant afford to keep replacing them!
In 2011 I bought a brand new Maytag (HA!) washer & dryer thinking it was going to be as good as my old Maytag - which is STILL working since 1980 in a 4 person household! Boy what a HUGE mistake that was! In 2 yrs the bearings went out and something else - big! and would have cost more to fix than the NEW Speedqueen I got (which does a HELLUVA better job and by far all around is better than Maytag CRAP!) AND has a 3 yr warranty and not just 1 like JUNK Maytag! Maytag name went down the drain with the dirty laundry water! FOREVER! Seems the more I look around the more complaints I see! Whoever owns this brand now should be crawling under a rock somewhere and be ASHAMED of the POOR quality products youre putting out there!
We had 10 year old Kenmore units in the past that were much better and worked faster at both cleaning and drying. We prefer a washer with a agitator and top load. The dryer is preferred to be gas. Both the Maytag washer and dryer we have need constant repairs. Washer for control panel repairs, and dryer for false heat sensing problems. Now they say not to use dryer anti-wrinkle sheets. The washer needs less sheets put in at a time to rinse better. It is a agitator less model.
Range is at least 20 years old and everything still works w/o issues. Our model has an upper level and a larger lower level that is a convection oven also. The top one heats up real fast which is great for quickly cooking and reheating. The lower one is large enough for everything else.
I have been using washing machines for 50 years. This is by far the worse piece of engineering I have ever used! On deep water wash, I would expect my clothes to be covered by water. I actually have to add by hand, four buckets of water and even then the clothes just float on top. The agitator NEVER pulls the clothes down to the bottom of the tub, they just move back and forth. The clothing that sits on top of the water, never gets totally submerged and is still on the top of the pile when the wash cycle is done. I will NEVER buy any MAYTAG product again. Lowes wont help me. I want to sell it, but in all good conscience, I cannot unload this on another person. I cant even feel good about donating it as it does not work...It is Junk!!!! Shame on Maytag for selling a scam. If there was any integrity in this company, someone would contact me and give me a better model.
Purchased a Maytag based on previous models that worked. Now when I do a load of wash, no matter how large or small, the clothes are still wet after the full spin cycle is finished. This has been going on for a few months. There are only two adults so the machine is not in constant use. We have had the machine 9 years and frankly would never buy Maytag again.
Like all of the other reviews, I have had this microwave less than two years and it won’t run and reads “door open”. I am filing with the Better Business Bureau as the product advertises “partS” under 10 year under warranty when in reality it is one part with a VERY limited warranty. In order to determine if my issue was covered under warranty I would need to pay $189 not including parts in labor. I called several times and customer service indicated that they had never heard of this issue (which upon looking at this site seems hard to believe) and I would need to gamble the $189 to see if it was covered. Terrible product, terrible customer service.
I thought I was safe in buying Maytag for all of my appliances in my new kitchen. I bought a double wall oven Maytag MEW6630DDS. I bought it in late 2010 and have had no issues until August of 2018. I rarely use the bottom but used it in August of this year to cook cupcakes. After baking them and leaving the kitchen for a short while I heard a loud explosive, shattering sound. I walked to the kitchen to see that the bottom oven door had shattered into a million pieces. Thank the good Lord that I was not near it. I contacted Maytag to see if there was a reason it would have done this. They said that there had not been a recall. They sent a repairman at no cost to look at it. He came, took it apart and had no reason for why it would have done this. He left it in pieces and said that he was ordering the replacement door. Maytag advised us to turn off the breaker to the oven. After a month without ovens, the repairman called and said that the part had been discontinued. HA! You think?!? It has the potential to explode. It should have been recalled, not just discontinued. Maytag offered us 20% off a new set of $3000 wall ovens or $150 to pick ours up for disposal. Talk about saving the company money and screwing over the unlucky recipient of a defective product. They ought to be ashamed. I am going to have to replace the broken glass with aftermarket glass. What is going to happen when I use the self cleaning option? What happens when the top door explodes. I am scared to use my very expensive wall ovens that I thought would last at least 10 years. Shaneka at Whirlpool said that people have appliances fail all the time and just have to buy replacements. Do all of them have to replace ovens because doors explode for no reason? I am not the only one this has happened to. I have found several other complaints of this on the internet. Why did they discontinue these door? I wonder.
I purchased a new Maytag fridge apx 8 months ago (model# MFF2258VEW6). It has french doors and a bottom freezer and from day 1 it has constantly leaked water all over my kitchen floor. I started putting towels in front of it after my first slip and fall. I had the water line checked for the ice maker and it was fine. It continued leaking day after day. Then I started getting a lot of ice build up all over the drawers and on my frozen food, which became freezer burned and I only had the temp at 2. They have a warranty on it, so called the company and they brought me a loaner fridge of the same kind.. OMG this fridge is doing the same exact thing, even worse. I am disabled and fell last night again and my leg and foot is so swollen.. I really hurt myself and Im not going to let this company get away with this!! I called the company and told them and they are checking into what they can do with the refrigerator. After reading all the about the Maytag bottom fridge leaks and other problems, I refuse to get the same one again. If they do not do something, I promise I will before I get hurt again!
What was shown on tv and the way it looked in home depot were much different when I got it home. The refrig. Is big as a bo car on the outside but inside nothing.
One year ago I bought a Maytag Micro-wave and a Maytag dishwasher - big mistake. I should have done some homework. I had problems with the dishwasher since the day it was installed. I should have suspected something was wrong when it was delivered. I opened my front door and there stood a deliveryman holding my dishwasher in his arms. He said, Where do you want it? I couldnt believe he could be carrying it by himself, especially since it took three of us to move out the old Thermador which by the way was still working just fine after almost 30 years. But my wife insisted on a new washer for her new kitchen. The Thermador was actually made of steel. The new Maytag was made of plastic even the motor. It had some steel and copper parts but mostly plastic. I dont think it weighed forty pounds. The problems began the first day with leaks through the door and under it. I suppose eight or nine service calls happened in the next 3 months. The factory service men were different each time and each had their own guess as to what caused the leaks. Over time they replaced all the parts that could be leaking some of them twice, because subsequent servicemen discovered that a previous service man had installed the wrong parts. We often had to wait several weeks because replacement parts were not on hand, and would be ordered and shipped directly to us. Then we would have to schedule another service call, only to find out the wrong parts came - more delays. One service man told us we were using the wrong detergent, even though it was the detergent and spot-free rinse that came with it. Another service man removed the door cover so he could watch to see where it was leaking when it operated. He said the soap was foaming too much and flooding over, so we had to try another brand of soap, even though by now we had accumulated three other brands that were just barely used. The service men never did fix the problem. It took much experimentation from my wife to stop the leaks, which meant we could only use a fraction of the recommended amount soap. By now we were using so little soap that the dishes always came out dirty. So our choice was mop up a wet floor or have dirty dishes every time. Most of the time now we wash the dishes in the sink. One service man said in Maytags effort to make the dishwashers more efficient, and less expensive to build that the motor and pump were way under powered, and everything was made from petro-chemical by-products (cheap plastic) and that we should invest in the extended warranty. Its cheaper than paying service calls when the warranty runs out soon. What we should have done was exchanged it for another brand. My wife said had she only known, we would have never replaced the old Thermador which will be my next dishwasher. As for the micro-wave there are many things I dislike about it especially the rectangle glass tray which is extremely awkward to remove and replace each time you have to clean out crumbs and spills which happen often. The timer on/off bell is way too quiet with no volume control. The message and operation display is difficult to understand. And to top it off the cheap plastic handle broke one week after the warranty ran out which I found out that its less expensive to buy a whole new door than pay for parts and a service call to repair handle. Maytags track record made me not want to deal with service dept. again. I will probably be money ahead to trash the two appliances, start over and do some homework and maybe buy a European made appliance. I know German technology is not all about profit making, but quality, reliability, durability. I hate to sound un-American but greed in American corporations will be their downfall.
The machine had automatic fill which did not allow enough water to rinse the clothes properly. I had to run another cycle to rinse the clothes. The machine was also extremely loud. When I had a warranty repairman come out concerning these two item as it was brand new, I was told I should have researched better. I gave it away after 3 months.
Bought a Maytag 4000 series washer and dryer combo for about 2100 dollars in October 2011. Had a professional look at it today since the clothes stayed wet after the spin cycle. Told us it would cost 1000 dollars to repair the washing machine. So a total write-off in barely four years. I am very disappointed.
Maytag Centennial eco conserve clothes washer - I purchased a Maytag (non-agitating) washer, (model MVWC400XW) just about a year ago and I cant tell you how dissatisfied I am with this product. It does not clean the simplest of soil from garments. I have actually had clothes come out of the washer after a complete wash cycle, with dry clothes. They recommend putting soap in first, at the bottom of the washer and then load clothes; I have had clothes come out stained as a result the clothes sitting on top of the soap. I am requesting that I be able to return (have this washer picked up) from my home and replaced with a washer with an agitator or a compatible washer that actually washes clothes. I believe that this may qualify as a lemon with regards to California lemon laws.
After 9 months, the $850 Maytag Bravos started making extremely loud grinding noises during agitation cycle. We had 5 repair tech visits from A&E Repair, Maytags national repair vendor (and several cancellations + unscheduled visits by same). Each tech said a different part needed to be replaced requiring weeks of waiting for parts deliveries and getting huge boxes delivered to our office and dragging them home since my husband and I work for a living and are not home to accept large parcel deliveries. We had to unpack the washer basket in order to get it into our car and saw it was completely damaged. After 4 months of tech repair visits, using my home as a repair shop, forcing me to take days off from work and still no resolution to the problem, I was finally able to get Maytag to replace the machine. Our previous washer was original to our 25 year old house before it died. Unbelievably, the new Maytag has the very same problems and we are back on the same merry-go-round. This has become a part time job and super headache. I have never had such a horrible experience with a purchase or company. This is not a case of heavy usage either. We are ready to dump this machine! Do not buy a Maytag or affiliate product - Maytag is the worst!
My only issue is that I am short and find it difficult to reach the wet clothes to put them in the dryer. Other than that I am quite happy with the machine. I have had no problems to date. Thank you.
We purchased a 3K Maytag refrigerator/freezer and purchased an extended warranty as well. 5 months later the ice machine stopped working. We called Maytag to get it repaired since its under the 1 yr factory warranty and they sent an appliance service company they contract with to repair it. 6 service calls and two months later its still not repaired. I called Maytag back to say if you cant fix it please replace it. They say it needs to be deemed not repairable to even consider replacement and that they would send out a different repair company. As of yesterday (9/(9/14) another month and a half and 5 trips from the second repair company and it still does not work, so I call Maytag again to complain and they give me the same line ....needs to be deemed unrepairable... How long and how many service calls does it take to fix a ice maker? How much work and how many hours do I need to miss to get what I paid for? I went to their website and it talks about how their mission statement is customer service etc, etc, etc..... Thats just a bunch of lip service and judging by the HUNDREDS of complaints I have read this is their standard method of operation.... I for one will not let this go and will be filing a claim in small claims court to get what I paid for..... BE WARNED if you are looking to purchase a appliance.
I purchased my Bravo (MVWB300WQ2) washer a little over two years ago. It took all day to wash some loads due to leveling problems. Example, you could not put more than two bath towels in at a time, even with the towel setting. The washer would stop and you have to re-position the towels. You cannot leave because it stopped so often. Also, the washer makes an extremely loud noise during the spin cycle. My most recent problem, it does not complete the spin cycle. My clothes are still very wet. I refuse to call service. Its just too costly. It would be the third time in less than 3 years. However, the first time was within the year warranty (no charge). The basket had to be replaced - it was ripping my clothes. During my second service call, the technician advised me in purchasing an extended warranty. I paid for the service call and for a one-year extended warranty which just recently ended. The washing machine is not worth paying for service again. I am going to purchase a new machine instead!
Neptune Washer: Tears clothes at random intervals and their help desk asks for money.
Maytag bravo - thought it would be a good brand/buy/new technology. Absolutely nothing to like. Complete junk. Bought it in June 2013. Doesnt get things clean and takes a long time to not do that. We thought a good reputation from a major brand would mean a durable efficient washer with a reasonable capacity and good features. Unfortunately we didnt know when we bought it what a bad design/investment it was. It has destroyed numerous garments with fraying and doesnt rinse soap or dirt out because it doesnt use any water.The bravo from Maytag is supposed to be low water efficient. Unfortunately, it doesnt use enough water to wash clothes, no matter how little or how much HE soap you use. It frays clothes, leaves soap residue, wont wash jackets or blankets or bulky things, takes forever to NOT get things clean, doesnt get heavy stains or mud out, the list goes on and on.... oh, and its expensive, and breaks down a lot. I cannot believe that there has not been a government recall where the people who were unfortunate enough to buy one have been given a large amount of money back.
Bought the Maytag top load high efficiency washer (also matching dryer which works perfectly) brand new less than 6 months ago. It is the worst. It leaves swirl marks on my clothes that doesnt come out. Leaves part of clothing dry without being a large load! If I put sheets in there it blows up like a mushroom and leaves that part dry. I use the correct detergent. I had a serviceman, that the manufacturer suggested, check it and determined there is nothing wrong with it which only leads me to the conclusion that it is a poorly designed product. Spoke to a manager at Maytag that said the machine works fine. And because it is in a business setting there is nothing they can do. (What? If it worked fine, I wouldnt be here.) Called to company I bought it from... Theres nothing wrong with the machine plus we are closing the business so its the manufacturer warranty that you need to call them. I would have been happy with a exchange. Poor design, poor customer service.
We purchased a complete, upper-end Maytag kitchen package from Lowes. So far, the MMV5208WS microwave has gone out 3 times; it was the magnetron all 3 times. The last time was a few weeks after the warranty ran out. After a lot of discussions with Lowes management, they then took it back and gave me choice of any brand. We picked a Samsung and have had no problems so far.As for the MDB8859AWS dishwasher, it was just stuck under the counter for the first 6 months of its life, because we were in the middle of a remodel and it wasnt plumbed in yet. Once we got it working, my wife loved it. Weve used it maybe 40-50 times since she was still hand-washing small sink-loads of dishes. A month or so out of warranty, it went out. There were no lights on the keypad and everything was dead. We thought it was the main control board, but it wasnt. Next, I tried the keypad, because Ive read many posts about these 2 things seeming to always go out on these models. I still have the fridge and stove, and hopefully they fare better than the microwave and dishwasher.What kills me is when I look at my old Maytag dishwasher and Samsung counter top microwave in the garage; both 15-20 years old and still worked just fine after getting replaced. It has never had a repair of any kind. I went out and spent $639.00 (it was on sale, the regular price was $799) on a ** dishwasher and it didnt even last a year. The microwave was close to $400, and it was on sale. I think my old Samsung microwave cost $79.99 when I bought it. You used to get what you paid for!
In December of 2013, I purchased a Middle of the Line Maytag Dishwasher model #MDB8949SBW for $600 plus $200.00 for install and removal of 5 yr old Kenmore. At that time I thought I did my research and saw no major negative flaws on this type of machine or similar machines. This replaced a 5 yr old low line Kenmore that just upped and died. Installed just before the holidays, this Maytag machine seemed to have worked tirelessly until a few days ago August 18/2015. The computer controls went haywire. I was hitting normal start buttons and other buttons on the other side of the control panel were blinking and lighting up. Worse was trying to cancel and the control boards were not responding. Even hitting the start button, the machine would not turn on. Finally looking at the facia, I see the tabs of the flexible plastic frame that hold the control panel popping out from underneath the white facia plate. Snapping the frame back in and applying a lot of pressure got the machine to operate. With a family of four and minimal storage space, this machine is used approx once a day. It appears over the year and 1/2 by pulling on the plastic handle - which also happens to be the computer control board frame, the computer has separated from its mount and has allowed moisture to hit the control board/computer and wreak havoc on the electronics. Looking up this model online NOW, I see I am not the only one with Dishwasher computers failing within a year or two- just out of the one year warranty. A Call to Maytags customer service has the computer control board alone cost $160.00 plus the service tech and his labor fees reaching in excess of $450.00. The CS rep gave me a repair discount to $267.00 and a week wait for the Service Tech for this problem to be fixed. I bought this machine on two premises - one for its price, it was the only machine that offered 3 spin jets that really do a good job in cleaning dishes and 2, I owned a 1984 Maytag dishwasher in another home with computer controls in the handle and to this day, that machine is still running flawlessly! My only issue with the 84 Maytag machine was after 4 years the door gasket went - too much soap - replaced and no issues since! I expected similar performance with this one. I guess I have to spend north of 3 bills for similar performance and quality. What was I thinking?
On 7/8/11, the non-freezer part of the refrigerator failed to cool to needed temperature. This fridge is model MI TXEMMWWOO, with serial no EY4705715, purchased on 7/13/10 at Home Depot.We contacted Maytag and were told to wait until Monday. On Monday, we were told that a serviceman would be out on Thursday, the 14th. On Wednesday, the 13th, the serviceman called to inform us that he would come the next day and that he would have to collect for the call. Since the fridge was still under warranty, we demurred.We went to Home Depot for advice. They called Maytag, and after an hour of getting the runaround, we were told that the serviceman would come on the 19th and that the call would be covered by the warranty.On the 18th, the serviceman called with the same message as before: he would have to collect the charges for the service call. Another trip to Home Depot led to the advice to activate the extended warranty at this point.Under the extended warranty, the serviceman came on the 21st, had to order a new part, and finally installed the new part on the 29th, three weeks after the misery began, and after spoiled foods, many bags of ice, and great inconvenience.We have other Maytag appliances, but this purchase has been a cruel lesson in Maytags lack of product quality, deceptive warranty practice, and indifference to consumer satisfaction.
The dishwasher turns on of its own accord. Sometimes when you get too close to it, once in a while in the middle of the night, and most of the time when you latch the door. It does a great job cleaning the dishes, but to no avail because its always in the middle of a cycle when you need them.
I just purchased a Maytag Washer and Dryer. I am very pleased with the cleaning ability of this washer. It has set pre-timed washing and drying times. I would like to have availability of setting the times for a load to run. Same with the dryer. The book says you can do this but I have not figured out how. I have been very pleased with their abilities to do what they are supposed to do. Cleaning and Drying.
We bought a Maytag dryer from Lowes on 4.23.20 for $567.87. From Day 1, it required us to dry even medium loads at least 2 times and sometimes even 3 times. I have been complaining to my husband since we got it. The clothes come out smelling almost burnt. But if you dry it once, the clothes are wet. And if you try to dry it the 2nd time for less time, its still not dry. So, it takes forever to do laundry. This morning, it sounded like a lot of metal was rattling around. So, I looked inside to see if change was in there, and nothing was in there but t-shirts and socks. It had been drying for less than a minute, but when I opened the door a wave of extreme heat hit my face. Now Im afraid to use it because I think it will eventually burn our house down. And with COVID-19, we do tons of laundry. We cant afford another dryer but may have no choice.
I purchased a whole stainless steel kitchen from Lowes and purchased all Maytag products because of the so called quality of Maytag. First we had to return the microwave because it was dented badly. We then notified Lowes that the door on the refrigerator cold cut drawer falls off when opening the drawer. Service man said he would send a new door. Same problem. You can clearly see that the drawer and the refrigerator frame is deformed. Maytag says that the warranty does not cover cosmetics. The range has a aqua lift self-cleaning technology that simply sucks. The oven does not clean! I recommend that no one ever buy Maytag products. They are the worst! I should not have listened to the salesman and bought what I originally wanted - SAMSUNG!!!
About 9 yrs ago, we remodeled our house. And when it came to appliances, I was vehement we were going to go with Maytag because of their great name and reliability (We have 7 sons and needed reliable appliances). Boy, was I ever wrong?! We have gone through 2 Maytag dishwashers and countless repairs to the Maytag dryer. And our top of the line refrigerator has been a piece of junk!Of course, shortly after the year warranty was up, the flimsy pieces of plastic holding up the shelves started breaking off. The repairman, who came to replace the cooling coil on the refrigerator, said those shelf plugs couldnt be fixed. The whole front of all drawers have come off as well. He mentioned that Maytag was going bankrupt and started compromising on fit and finish. And he said that we just happened to purchase in that time frame. Now, we have a compressor that needs to be replaced for over $500! I have, in my garage, a Gibson freezer from my grandma that is 40 yrs old, and literally the most reliable appliance we have. Never have we made any repairs to it!I called Whirlpool (since they bought Maytag) to tell about my horrible experience with Maytag, and let them know we have to replace these appliances. I asked if there was anything they could/would do (discounts whatever) to redeem their name. I was told that they would not be able to help at all. So, I told them that I would not give Whirlpool anymore of my business and warn anyone I could, not to buy Maytag, Whirlpool or Amana. Isnt there any appliance company out there who cares about customer service, a good name and a reliable product?!
This washer does not distribute enough water to wash clothes properly. I continually take clothes out of washer that are not completely wet. My darker clothes have white spots of detergent on them that did not get rinsed off. This product should be pulled from the stores. We have tried everything, using deep water wash, bedding wash, to get more water in the machine. Our clothes are not coming out clean. Complete waste of our money!
Maytag MBD7749SB - We purchased this dishwasher for close to $800 at Home Depot. After close to 1 year we had to replace control panel. After another 5 months we have to replace control panel again, but product warranty is only 1 year. Now we have to either buy new warranty for ~$250 or replace control panel for same amount. Customer service: terrible. We will not buy product from Maytag again.
Washing Machine MVWC6ESWW - The fourth time was October 12; I called. Shreka at Maytag said she would send someone out at no cost on October 15, between 12-5 pm. Justin called from AE at 5:05 pm stating he was on his way. He then asked for my receipts. We were moving and had packed many things. He said he would call and find out. He said they were out 7/2011, 9/2011 and again 9/2011 all for the same problem. I requested in September 2011 that this was a lemon and send me another. I was assured if the same problem occurs, it would be covered. Well Justin said it isnt covered anymore and it was due to being made overseas. The cost to fix it is around $350 to $400. The washer cost me $383.40, plus I bought the matching dryer of $403.39. This makes zero since. Please advise.
Washer has plenty of functions for me to was even my work clothes. These saves me money and time. Washer leaves clothes clean and you can even wash your blankets.
I can’t seem to get any help with my dryer. I have replaced the drum 2 times and thermostat 3 times. Model number is mde9700ayw. Serial number is 13229569gp. I simply want a new dryer that works.
After reading several of the reviews, it looks like Maytag doesnt get it - or maybe they do and its a plot to make more money. Our dishwasher model MDB8959FSZ4 was installed in Dec. 2016. Within the year, it started leaking. After many service calls it was determined that the arms holding the upper rack were not installed properly and were pushing against the door and water was coming out. After that was replaced, weve had 2 years of relative good use. Now, it wont empty and that started after smelling something burning. The burning smell has gone away but it wont complete a cycle. Service tells us its the drainage pump and that will cost nearly $500 to replace. We wont be spending another dime on this piece of crap. Well replace it with NOT A MAYTAG. Im wondering if it has to do with the control panel as many others have mentioned. We dont care to find out at this point. We are buying something else.
3 months after we purchased our Maytag dishwasher in Jan 2014 (Sears) it broke. The service person told us that the ELECTRONIC CONTROL PANEL (START, CANCEL, WASH CYCLE SELECTIONS) was a common breakage issue and fixed it. It broke again around one year from our purchase date. Same issue, but kept working and not working. Finally we contacted Maytags customer service. Although courteous the only thing we were offered for this common Maytag issue was a $249.95 one year warranty for them to come and fix this recurring problem. I explained that we had already spent about $870 (including tax, delivery and installation) for our middle of the line dishwasher one and a half years ago and asked if they would consider either charging us for a smaller service call/repair or just do it because it seems to be a design and manufacturing issue. After one hour and no sympathy I had to pay the $249.95 to get a repair person out and be covered for one year from today. I dont trust the cheap quality and the lack of support for the product. THEY ARE OUT THERE TO SELL MORE INSURANCE AND CUSTOMER SERVICE DOESNT MATTER!
Im an 78 year old man, married in 1962. In all the years and two kids we have had just three Maytag washers. To me the gold standard of quality washers. When the motor went out in our 15 year old Washing machine I considered replacing the motor, which is well within my capability. I am a journeyman industrial machine repairman formerly with Ford Motor car company before retirement.Instead, my wife and I bought a Maytag top loader high efficiency washer from Best Buy. I was skeptical when I examined the new machine with paddles instead of the agitator. Trusting that Maytag had engineered a water saving washer using paddles, I made the very poor decision to buy it. I regret not replacing the motor in my old machine. Boy was I wrong. Given the chance I would trade my new machine for the old in a heartbeat...The old machine washed everything we could throw at it. The new machine wont wash anything to my satisfaction. The bedding deep fill cycle is the only one capable of a passable job. Even then I would like a soak cycle which, in my opinion, would vastly improve results. In all I would characterize this as a total engineering failure. Why Maytag would allow this POS to be sold, where the reputation of Maytag is totally destroyed, is beyond my comprehension.
This Maytag dishwasher was purchased because Maytag has always been represented as a reliable brand. Wish I had done some research on this problem before repairing it! The control panel went bad after 18 months (and at least 6 months of this time it was not used at all!). The repair cost $300, the dishwasher only cost $429, and if I had realized how much this would cost I would have bought another dishwasher instead. Wonder how long this control panel will last? I called Maytag to complain and was told by Dana badge no. ** that there was nothing to be done as it was out of warranty. We have had dishwashers for 10+ years before that never gave us any trouble. I told her I wanted to speak to her supervisor and she told me she didnt have one! Really, how about if George Moore the CFO or Arthur Learmonth the President call me back on this one! We shall see what they say, but I can see by all the complaints about the same issue with Maytag dishwashers that we will probably be out of luck unless we start or join a class action lawsuit (looks like there is one in California already). I will amend this post if Maytag decides to stand by their product and at least pay for the cost of the control panel, but Im not holding my breath.
Well, I thought I was buying quality products dishwasher and refrigerator and both are very disappointing. Of course the Maytag dishwasher (MBD7749AWB2) really upsets me since I just bought it in Aug of 2011. Now it will not finish a load of dishes and I did what the lady at Maytag told me. She said it was the control board. But it is not the control board. It is still working the same as it was. Now what should I do? When they said I had a 10year warranty I didnt think a known product like Maytag would let me down. MAYTAG, YOU SHOULD BE ASHAMED TO ADVERTISE YOUR PRODUCTS TO LASTS! THEY SUCK!
I have a dishwasher that would randomly leave chunks of food on dishes, above and beyond not working and would take entirely too long to clean the dishes. This silly thing would run for hours but still produce dishes that were clumped with food. The local Maytag could have cared less. They said that it was the wrong detergent or hard water or we have not pre-cleaned enough. I am taking the old dishwasher to the range for proper disposal as a backstop, and buying something not made by imbeciles.
About 4 years we purchased a dishwasher model # MDB7749AWM2 made by Maytag.The first part of Aug. 2015 it quit working. I had a repairman look at it and he said it was the control panel and he would order one. He ordered it and we waited a couple of weeks, no part. He called about it and they told him Sept. 9th it would be sent. Sept. 9 came went and no part. He called them again and they told him they had no record of the order. So he ordered it again in few weeks, was told it was back-ordered. This happened a couple more times and I told him to cancel the order. I would go buy a new one but not a Maytag.
We bought a Maytag Neptune front loading washer from Bens Maytag in Surrey four years ago and it has been nothing but trouble. There is no screen in the machine to prevent small things (like coins, screws) from going behind the rubber seal and into the pump. As a result, coins frequently block off the outflow to the pump so the machine doesnt drain.We have had to pay for service calls more times than we can count, and have spent more than original price of the machine making repairs and replacing the pump. We now have learned to take off the hoses and open the pump to remove coins ourselves, which we have to do every few weeks! Bens Maytag tells us that its our fault for letting coins go in the wash. There is no accountability for the faulty design of the machine that allows this to happen. We should have cut out losses and thrown this piece of junk out three years ago. We want Maytag to take responsibility for the faulty design of this product and to credit at least our purchase price toward another machine that works properly!
Maytag washer Purchased December 2016. Washer is very slow: runs 1 hour plus. Wash takes a VERY long time. Small load only. Heavy loads go to Laundromat. Maytag does not clean clothes, always MUSTY smelling. Cycle OFTEN does not drain tub And forced to use Drain, Spin cycle to drain tub. Wrinkle cycle ties clothes in knots. Using AFRESH to clean tub makes no difference in foul odor. One service call, error codes found, computer reset. Repairman said that the MACHINE WORKS AS DESIGNED. Repairman said that any tiny bit of debris can cause washer to clog and fail to drain. At best clothes always wet, slow to dry. My old Whirlpool washed any sized load. Clothes always clean and fresh. I used laundry only when we had power outage. LIKELY WILL PUT THIS ON THE CURB. I DO NOT RECOMMEND THIS MACHINE.
Control panel broken for a second time in 23 months: I purchased a Maytag dishwasher less than 2 years ago at Home Depot. 11 months later, the control panel went out. Specifically, the start/cancel buttons stopped working. A service tech called me under warranty; the control panel was shipped to me, and the tech fixed it. He also told me that they had had numerous problems with the control panels.13 months later, the control panel went out; specifically, the start/cancel buttons stopped working (sounds familiar). I can get nothing from Maytag, except a demand for service fees or sales pitches for extended warranties (at a price that was half of what the dishwasher cost new). They also offered me the free part as long as I pay the service call fees. I told them to just to ship me the part and that Id do it myself. Nope. I must pay the repairman. Now, theyll ship me the part if I pay for it, but they wont ship me the free part. It only comes with a service call.Maytag also told me that there were no reports of problems with the start/cancel button, an obvious lie with a quick internet search. The customer service rep sounded like she knew I was getting treated badly and kept using the word policy. Her supervisor was much more cocky and made sure I knew that I wasnt getting anything from her company.They make horrible products, attach what once was a good name, provide zero customer service, and lie to your customers. Great business practices. I will never purchase a Maytag product again.
I would not purchase a Maytag in the future. The top oven does not work, and one of the burners is semi functional. Considering I have only have the oven about 5 years. I am not happy with the the product. In the future I would seek other options, Maytag is not on the list of products for consideration.
Washer Bravo MVWX655DW0 - Maytag has shipped the wrong part twice, sent me the right part which is faulty and the 4th one arrived today. I have not had a washer since 9-16 October 9, 2017. I am writing to tell you about my experience that Ive had with Maytag over the last 30 days. I have owned several Maytag and Amana appliances in the past; along with owning several currently. Over the years, weve had a wonderful experience owning these appliances however the last 30 days is one that has been unbelievable. On September 18 on a Monday early in the morning I called Maytag service line. I spoke to a young lady who had difficulties finding me in the system and did not know how to make an appointment to have a Maytag repairman come to my house to look at my washer. I did not take down her name as I thought and trusted that the company was acting on my behalf and would take care of me.I spent several minutes explaining to her that I did not live in Indiana that I lived in Iowa and that I would need a repairman who is close to my hometown. She continued to give me phone numbers with area code 407 in Indiana and then kept repeating some type of a ZIP Code 49 something for Indiana. I explained to her four different times that the zip codes in Iowa start with a five and the area code would be a 515 number in the area she was looking at. She finally gave me two phone numbers, one that did not work. I asked for a repairperson out of Jefferson. She told me Cranston Repair and gave me the phone number. She told me to call him. I told her that I would go with the Cranston repair since Jefferson with my hometown and it was close to where I lived.I then asked her if she would make the appointment. She told me she didnt know how to make the appointment and she kept messing up with the system. Not sure if it was her first day or not but that was fine so I said “never mind I will set the appointment up myself. I then asked her to double-check to see if our new Maytag refrigerator that we just purchased was registered. She told me she did not see it but all I needed to do was call back the next day with the model and serial number and anybody I spoke to on the phone could go ahead and get that registered. I thought I had registered online; I only wanted to double-check but she didnt see it so I assumed I did something wrong and then would make the call back the next day.I called Cranston repair and scheduled an appointment with the repairperson for the next day Tuesday, September 19. Repairman came the next day on time, looked at the washer and found that the transmission had gone out. I had purchased the washer just shy of two years ago. The repairman said that he would have to order the part and would let me know how long it would take and would return to fix the washing machine. He called from my house and was told that the part was on backorder until October 5. After the repairman left the house I decided to call Maytag back and express my disappointment in the product as Maytag says they stand behind their products and the fact that it was not even two years old and that a transmission would go out. The individual I spoke to this time, Antcwaniqua? Not sure about spelling, listened to my story. She also told me the part the repairman ordered was not correct.I needed part W1 1132267. She said that was a substitute part for the correct part that I needed which was W11035204. I told her that the part number ending in 204 we were told was on backorder until October 5. She said no, the part may show that in the system for repairmen but Maytag can locate the part in a warehouse, it would be shipped in 3 to 5 days. I told her that he had called a place in Davenport, Iowa. What she would do because of all the issues I was having was she would go ahead and ship the part out to me at no cost in 3 to 5 days.I wasnt sure about that warehouse thing. It didnt sound convincing but at that point I had to go along with it. What was shipped out to me was the substitute part W1 113-2267. At this point she told me that I would have to pay to have the part put in; I agreed to that on I want a new washer or I want my washer repaired within 72 hours at no cost. I have not had a washer for 3 weeks plus. Repairman in coming Friday and I am not confident that the 4th gearcase part that came today will work either.
I purchased a Maytag Bravos XL Top Loading Washer and matching dryer in 2013. I had a repairman out to install a new screen on the dryer because the lint was spilling over into the surrounding area. The new screen has been catching most of the lint, but I still have to vacuum the surrounding area after a few loads. Also, I have to turn the dryer on two (2) cycles in order to dry most of the clothes, and the machine makes a lot of noise. Those are minor problems compared to the washer. It constantly tears holes in my towels and wash clothes. I NEVER put in a full load because the water level is so low, and it does not clean the clothes. It takes a long time to go through cycles and it is EXTREMELY noisy.I called Maytag and they said that they never heard of the problem of creating holes in towels and wash clothes, and wanted to charge me over $100 to have a repairman come out. They also said that the repairman might not find anything wrong. I feel that the washing machine is very hard on the clothes - like the salesman at Lowes said It’s like beating the clothes against a rock. The washer and dryer are JUNK, and I would not recommend these to anyone! I would trash them, but they were very expensive and we cannot afford to buy new at this time.
My microwave will not work when the door is shut. It says: Door open. It’s worked intermittently, doing this for about two weeks. Then my husband woke up one morning a week ago and the microwave was on like it was running, light on but the plate was not turning. So we’ve had to unplug it and do without during thanksgiving weekend. This seems to be a common issue, obviously from the reviews below, so shame on you Maytag for not owning up and doing the right thing, covering repairs or sending out a recall. It’s a $112 service call here locally plus parts and labor. I will certainly be telling others not to go with Maytag. Maytag is lucky- it turning on by itself AT NIGHT, WHILE WE WERE SLEEPING, that it did not cause a fire or something. I’m pretty upset that it’s inside a 2.5 year window and already has issues.
We purchased a Maytag 4000 series washer and dryer in October 2011, and within 5 months, the main bearing failed. The Maytag repair person told us it was an inherent issue and to make sure we use HE detergent (We always have.). Maytag advised parts were not available for 3 weeks, so no washer after 5 months of use. The bearing failed a second time after 11 months. Maytag refused to replace the washer and advised it was repairable condition. Now, we have the bearing fail a third time, and Maytag has advised that they would not repair the washer under the extended warranty program. They offered us 75% refund on the washer (So I guess they expect their products to only last 4 years.), which is simply unacceptable. We are now faced with purchasing a new washer, which will not match the dryer; or we have to purchase a washer and dryer of another brand. Maytag has provided pathetic customer support, and their response or lack thereof shows that they simply just dont care about their brand image or the customer.
I purchased the Maytag 6.5 inch electric convection oven about 2 years ago. I wish I hadnt. The oven temp is way off, it cooks unevenly, the back burners hardly work, and the back burners on the stove top barely work, the knobs get stuck constantly, the self cleaning does not work, and the glass part of the door allows dust to get trapped in the glass. The range is $800+ piece of junk, best used at the scrap yard. Today, I turn my oven on, and the element underneath the oven pan caught on fire. Now its broken in half, and needs to be replaced. I look up the QR code, and come to find out the oven is actually a Whirlpool, with Maytag labels on the outside. I would have never purchased this range if I knew it was a Whirlpool. I have always had issues with Whirlpool appliances. This is a fraudulent product, and deceives the customer. Why sell it as a Maytag, when its really a Whirlpool? It should at least state that fact on the description, and salespeople should advise the customer. Now I know why its a piece of junk, because its a WHIRLPOOL!!! I will never buy a Maytag or Whirlpool product ever again. I have always stuck with Maytag appliances. Every appliance in my house is a Maytag, or are they Whirlpool?
Do not recommend any top loader. The washer dont wash at all. My clothes just sits there floating in the water on deep fill. I have some white with metallic like marks. Ive have soap left in my clothes. I watched one load of clothes. It had a neon shirt, the shirt stayed on top with the bubbles, it just floated along around in circles. The service was crap too. I called about the metallic markings. They said it was normal and should go away after 15 - 20 loads. I cant afford to replace my clothes.
We bought a new commercial Maytag washer. It’s deep, it has the agitator, suppose to be the top of the line. I can do sheets and the top ones are dry when done. It doesnt get clothes clean especially if they are really dirty. So I add water to this wonderful machine——anyone wanting pictures of finished clothing I would be glad to send to you. Dirty jeans come out dirty jeans. If I forget and don’t add water it’s worse. So I watched it. It fills up to maybe halfway on clothes and this is on heavy soil and deep fill. I complained about it at the store and was told “he had one and it did fine” and you can’t get any that do any better.
I purchased a Maytag dishwasher in March 2005. About every 8 to 12 months since Ive owned it, the control panel malfunctions and needs to be replaced. I was told by the repairmen (similar to the many other postings below) that the malfunction is due to a faulty design where warm moisture shorts out the electronic control panel. For a few years, I paid for a service contract. But this seemed quite unfair, given the regularity of the same malfunction. Given that this is such a common problem, isnt there some responsibility by Maytag? This is clearly a faulty design. What about the legal responsibility for a recall? Is it possible that, together with other aggrieved owners, a lawsuit against Maytag would be the appropriate action?
I am very happy with my washer. It is easy to use and does an outstanding cleaning job. I have had it for almost 7 years and have not had any problems with it. It has many different settings so it can handle virtually any cleaning job. I am particularly happy with the spin speed which is adjustable but the high speed spin really wrings the water out so the dryer which incidentally is also a Maytag drys in a fairly short time. The washer is a front loader and doesn’t use much water.
The worst washer I have ever purchased. Clothes DO NOT come out clean, smell musty after washing. Have even decreased the amount of clothing per wash. Cant use bulk load function: throws LF Code - Bad water valve. I will NEVER buy or suggest anyone buy this piece of JUNK! Then to top it off you have to constantly chase the machine around due to wash load becoming unbalanced. Now today have to contend with a burnt smell...
Excellent dishwasher but door kinda flimsy. Front panel scratches too easy. Top rack needs to be stronger and a bigger bottom rack. Other than that running wise dishwasher is excellent. Its hard to beat Maytag. I think they just build cheap stuff around good motors.
I purchased my new refrigerator in 2005. Within 3 months, the bottom freezer went out. I had purchased warranty and it was fixed. Again, the fan went out 1 year later with the same exact problem. Now, it went out again 2 years later with the same exact problem. I called Maytag and they do not care. They are rude and simply will not fix this refrigerator. The warranty is gone and again, I have to pay for this constant problem. Why doesnt Maytag own up and service this problem. Didnt we pay for this? It wasnt given to us free. Someone needs to step up and gets it resolved for consumers. If legal action needs to bring this to their ignorance, so be it. We all have spent a great deal of money on a refrigerator and all they do is say, is “Too bad. How can any company continue to be in business and operate this way?
Model MDB4949SDZ0. 7/10/2018 Purchased from Costco. 7/23/2018 Installed by company arranged by Costco. 6/18/2019 A burning smell was coming from front control panel area of dishwasher when it was turned on. 6/25/2019 & 7/3/2019 Repair technician came to fix but could not find anything wrong so burning smell continued whenever dishwasher was one hour into cycle. 7/12/2019 Repair tech changed out front control panel because burning smell was still coming from handle area. 8/9/2019 Dishwasher does not drain completely when wash cycle is complete. Sometimes there is sudsy water left, sometimes it is clear. The water level is above the heating element at bottom of dishwasher.We only run the machine 2-3 times a week and have been using different cycles to see if the draining issue is with one cycle or all of them. No matter which cycle is used, water remains at the bottom of the dishwasher above the heating element. This seems like way too much residual water. Repair technician is scheduled to come for the 4th time to look at dishwasher but we just received a message that we will have to pay $129 service fee because dishwasher is now out of warranty. Maytag, fool me once, shame on you. Fool me twice, shame on me. Therefore, know that we will not be purchasing a Maytag product ever again.
I am happy with this dishwasher. I had a GE that had a lot of problems. I insisted on getting Maytag and I have been happy ever since. It controls the time, temperature, and is easy to operate. I would like a bigger dishwasher because of my family size. This dish is okay for a family of 4. It matches my furniture. It blends in. No complaints. The digital pad is convenient but it has been fixed a few times. I had a few technicians who did not know how to fix. It was not the dishwasher, it was the technicians.
MODEL # MDB4949SDMO. Purchased Maytag Dishwasher. 07/2014 stop working. I have purchased a Maytag Washer also. It also did not last two years. I am very unhappy consumer. I will not purchase another Maytag appliance. Stop selling these lemon appliances. Need to repair free.
I had a Maytag washing machine replaced under warranty back in 2011 via Maytags Extended Service Plan. This took me several months to get done because of back and forth issues with Maytag not wanting to honor the replacement. Executive Support had to get involved after I wrote a complaint on this site. When they replaced this, they sent me forms to extend my warranty, which I did. They never changed the model or serial number so Ive been paying for 2 years now for an extended warranty on a machine I do not own.The new washer broke and I called in for service on 11/18/13. Active Appliance was sent out, said it was an easy fix but they needed to order a part. On 11/20/13 they contacted me to tell me I needed to speak to Maytag because my Model/Serial didnt match with my warranty records. I double-checked these and called Maytag Extended Service and was told that I would need to speak to sales at 866-730-6094. I spoke to someone named Lindsey there who told me that I would need to send a letter in to cancel my policy and request a refund for the 2 years Id been paying for a non-existent unit and that they could start a new policy for me and get a service order in without issue. My call was disconnected during this and when I called back, I was told to call back in the morning to get back to Lindsey because the office was closing and they couldnt do callbacks.I called back on 11/21/13 and spoke to Sam who verified that the letter was needed to cancel and refund but that I would have to pay for the repair to the washer myself and theyd tack on the cost of the new warranty onto that bill so Id be covered AFTER THE FACT. Because the unit wasnt covered under warranty, Id have to cover the costs myself and it had been MY responsibility, not theirs, to make sure that the correct model/serial was on the coverage.Maytag sent me the forms and I would expect them to have added the new information on it...not send me forms with my original washing machine information. Especially as this had been escalated to Executive Support and the person I dealt with there had gone over everything to make sure it all got handled in a satisfactory matter. So for now, Im waiting for a callback from the original rep, Lindsey, but Maytag tends to Stonewall and not return calls so Im dreading how long this entire process is going to take and cost.
IT A GOOD DISHWASHER, BUT I HAVE HAD 2 PROBLEMS WITH THE CONTROLS AND HAD THE CONTROL PANEL REPLACED. TWICE. The insurance I bought with the machine, sent me a jerk to fix it, I complained and they sent a good repairman.
I bought a new refrigerator 6 weeks ago and it is not cooling or freezing anymore. I lost all my food. I spent 50 minutes on the phone to be told that the earliest they can fix it is in three days! Can you believe that? I will never buy a product from Maytag or Whirlpool again and everybody should be aware of the awful quality of their customer service!
I have a Maytag Bravos XL and have white residue on all the clothes that get washed in this machine since I purchased it. I have always used HE Detergent and have followed all Maytags recommendations to reduce the white residue to no avail. I had to wash my clothes 5 times to get the residue off of my clothing and 4 of those were without any detergent and on all temperatures and wash cycles. Model # MVWB835DW.
I am angry at my Maytag! It sprays water on clothes that is not enough to soak them or let the detergent to be dissolved especially for towels. Hopelessly, I Hand Wash my towels, rinse in tub then just put them in the machine to spin. BAD BAD :( :( Is it possible to increase the water amount?
I bought the Maytag Bravo XL washer and dryer several years ago after reading many reviews. I like the glass top of the washing machine and the front door glass on the dryer. The dryer is fine its the washing machine that does not perform like the old machines. Whoever came up with the bright idea of saving water by cutting down the volume in your machine to about 6 inches for a good size load probably have never used a washing machine in their life. It does not get your clothes clean and does not get the soap out of a clothing to my satisfaction. Who made this suggestion? Could it be the same branch of government that made everybody use those spiral light bulbs years ago? The fluorescence that give off loads of EMF?
I read some of the reviews on the Maytag ovens. I too have the same problems! Have had control panel replaced and still have to set at 400 if I need to bake at 350. It also takes forever to preheat. Trust this review because I am one very unhappy consumer!! DO NOT buy Maytag!!
I bought a Maytag dishwasher in January 2013. Three months later, the cheap plastic latch on the door malfunctioned. I waited 3 weeks for the repairmen to get the part in. Is there a sense of urgency anymore? If I owed Maytag money, I bet there would be a real sense of urgency on their part. Next time it will be an LG dishwasher.
Washer gets out off balance too easily. If I put in a couple of towels, it will almost invariably stop part way through the wash cycle. I was told you have a great washer! Its the last of the two-belt Maytags! My reaction: so what?
I purchased Maytag French door stainless fridge 5 years ago for $2200. The doors were out of alignment and I put in new control board; both items almost right away. Then in May 2011, we had to replace another control board for about $400. Then in July 2011, the compressor went out at a cost of $300 for the compressor, $350 for labor. I called to Maytag, Gwen agreed to pay for the compressor but not the labor to put it in. So we now have about $1400 invested in our $2200 refrigerator. Letters to Maytag CEO Mr. Fettig remain unanswered. Do not buy a Maytag appliance!



